Law Enforcement Access to FSFN Webinar, January

Rick Scott, Governor
David Wilkins, Secretary
Law Enforcement Access to FSFN
Webinar, January 24, 2013
Recording of Webinar Located at:
http://centerforchildwelfare.fmhi.usf.edu
/FSFN/FSFN.shtml
Mission: Protect the Vulnerable, Promote Strong and Economically Self- Sufficient Families,
and Advance Personal and Family Recovery and Resiliency.
Housekeeping and
Certificates of Participation
USF – Ron Menard
2
Welcome
House Bill 1355 Phase 2 Implementation:
As a result of HB 1355, Protection of Vulnerable Persons, on October 1
2012, the Florida Abuse Hotline is required to electronically
disseminate allegations of Non Caregiver Abuse to the local Sheriff’s
Office. To accomplish this, the Hotline generates a Florida
Administrative Message, with the subject line “Florida Abuse Hotline
Notification” to pass on the information received by our Hotline Abuse
Counselor. The Department of Children and Families does not
investigate allegations of Non Caregiver abuse.
DCF Jurisdiction
The Department of Children and Families
investigates allegations of abuse neglect
and exploitation for children and vulnerable
adults. In order to accept an allegation for
investigation, the Hotline must have
reasonable cause to suspect that abuse or
neglect has occurred. Please make sure
this suspicion is clear in all of your reports
made to the Hotline.
4
Florida Safe Families Network
(FSFN)
FSFN is the Florida Department of Children and Families system of
record. Upon receiving a call, the Hotline Counselor assesses for
allegations of abuse and neglect and documents accordingly in FSFN.
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CJNET – FSFN Access
The FSFN link is located
on the home page of
CJNET.
After connecting to
http://www.flcjn.net/,
located in the lower right
corner is a link “Florida
Department of Children
and Families – Florida
Safe Families Network”
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DCF FSFN Subpage
The link will route you to
the DCF hosted page
where a link to FSFN is
located. “FSFN
Production” will open
up the FSFN log in
screen.
In order to log in, a user
must complete the
process for User
Access.
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Access to FSFN
Users must complete the
following steps to obtain
access to FSFN:
http://fsfn-dcf.flcjn.net/
•
•
•
•
•
Contact your DCF
Point of contact in
your county to receive
the proper access
forms.
Complete the DCF
Security Awareness
Training
Complete the FSFN
Access request form
LE Point of contact for
the user agency must
sign for approval
Submit to the local
point of contact
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Local Point of Contact
Click on the “Points of
Contact” in the left side menu
bar to access your local point
of contact.
Find the county in which the
user is located, and email the
forms to the email address
provided.
Please make sure your
contact information is
included in the email. The
point of contact must verify
the user access eligibility.
Once completed, the local
Security officer will create
FSFN ID and password.
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FSFN – Security
FSFN information is protected by Florida Statute 39.
Users may not access FSFN information for any
unauthorized purposes.
39.205
(6)A person who knowingly and willfully makes public
or discloses any confidential information contained in
the central abuse hotline or in the records of any
child abuse, abandonment, or neglect case, except
as provided in this chapter, commits a misdemeanor
of the second degree, punishable as provided in s.
775.082 or s. 775.083.
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Technical Downloads for FSFN
Users must
download technical
components for
FSFN use.
Please view the
options under the
“FSFN Technical
Documents” link on
the left side menu
bar. If you need
assistance, please
contact your IT
person to assist
you.
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Options
Active X Control
• Option 1: Use this option if you have administrative
rights to your computer.
– Access the FSFN login page and follow the prompts
provided.
• Option 2: Login to computer as Administrator.
– Access the FSFN login page and follow the prompts
provided.
• Option 3: Use this option to run executable without
accessing FSFN Login page. Login as Administrator.
– Save and run the .exe to download and install the Active X
Controls Manually
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Additional Technical Requirements
1.
Must use Internet Explorer
2.
Must turn off pop-up blockers or add "fsfndcf.flcjn.net" to the allowed list in the PopUp blocker settings
3.
Must have administrator of the computer
to install the required software
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Authorized use of FSFN
Law Enforcement personnel may access
FSFN for the following reasons:
• Florida Administrative Message Follow up
• Child Abuse/Neglect Investigations
• Missing Children
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FSFN Log In Screen
Once users have obtained their log in IDs and passwords, proceed to
click on the “FSFN Production” Link to enter this information.
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FSFN Profile Page
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FSFN Desktop
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FSFN Search
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FSFN Search Options
• Intake Number (FAM Reference Number)
• Person
• Provider
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FSFN Reference (Intake) Number
From the “Case” tab, insert the intake number
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FSFN Person Search
From the “Person” tab, enter the Last Name,
First Name, and any other demographic
information known. Last Name is the only
required field.
*Required fields are highlighted in blue
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FSFN Provider/Institutional Search
From the “Provider/Organization” tab, enter the
Provider name and other known information to
search.
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FAM message example
(Non Caregiver/Child on Child Sexual
Abuse Allegations)
After entering the FAM message FSFN Reference
Number, a Yellow case folder will appear in the
“Cases Returned”. Click on the yellow case folder to
expand to see the different modules contained within
a case.
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FSFN Case Modules
•
•
•
•
•
•
•
•
•
•
Related People
Intakes
Assignment
Eligibility
File Cabinet
Income/Eligibility
Interim Child Information
Investigation
Narrative
Planning
LE Access
LE Access
RESTRICTED
RESTRICTED
LE Access
RESTRICTED
RESTRICTED
LE Access
LE Access
LE Access
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Restricted Access
If a user clicks on a module that is restricted,
they will receive the message:
“You do not have the security access
required to view this information”
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Law Enforcement Users
Law Enforcement users will not have access
to complete “Worker” searches.
The “Worker” tab is the fourth tab in
the Search module. If a user tries to
complete a worker search, they will
receive the following message.
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Modules
To expand a module, click on the icon to the left
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FSFN Related People Module
After clicking on the
“Related People” icon,
a user will see all of the
associated people to
the case, person or
intake.
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FSFN Intakes Module
(FAM Message Additional Information Search)
Florida Abuse Hotline
Notification FAMs will be
found in the “Intakes
Module”. The FSFN Intake
Number is located at the
bottom of the FAM
message received by the
Communications Center.
NOTE: Searching an Intake number will populate all associated
cases, intakes and people. Users must select the appropriate
Intake number to view generated FAM information.
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Components of a
Florida Abuse Hotline Notification (FAM)
•
Header
•
Incident Location
•
Participant Information
•
Reporter Information
•
Allegation Narrative
•
Reporter Narrative
•
Reference Number
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Header
Header information will be found on the Intake
Hyperlink. In the example above, the Intake
2013655201 is a “Non Caregiver” abuse
allegation send to the Local Sheriff’s office as a
FAM. Denoted as “Caregiver Statutory
Guidelines not Met”. To open up the Intake, click
on the hyperlink.
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FSFN Intake
The FSFN Intake
consists of six tabs:
•
•
•
•
Participants
Relationships
Allegations
Victim/Child
Location
• Prior Intakes
• Decision
Each tab references
back to the FAM
message generated.
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Incident Location
Incident Location will be found on the “Victim/Child
Location” tab.
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Participant Information
Participant Information will be found on the
“Participants” tab. Also the “Roles” preceding the
participant in the FAM are also found on this tab.
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Reporter Information
Reporter Information will also be found on the “Participants”
tab, in the Reporter section. Users must click the [+] expando
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Allegation Narrative
The Allegation Narrative will be found on the “Allegations” tab
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Reporter Narrative
NOTE: In a
future release of
FSFN, the
Reporter section
will contain the
actual phone
call or fax
received at the
Hotline.
The Reporter Narrative will be found on the “Participants” tab in
the Reporter section. Users must use the scroll bar to scroll to
the Reporter Narrative text box under the Reporter demographics.
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Prior Intakes/Investigations/Referrals
Priors are not included in the FAM generated by the Hotline. When
viewing and intake, users may click on the “Prior” tab to view all
prior intakes and investigations received on related participants. 38
FSFN Intake
DEMONSTRATION
39
File Cabinet
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Child Abuse and Neglect
Criminal Investigations
Modules LE may use when investigating
Child Abuse and Neglect:
•
•
•
•
Person Search
Provider Search
Reviewing Intakes
Reviewing Investigations
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Investigation Module
The Investigation Module will expand when clicking on
the icon to the left. Each Intake will have a
corresponding investigation.
Intakes may be sequenced, therefore, there will only
be one investigation for the sequenced Intakes.
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FSFN Investigation
The FSFN Investigation
consists of seven tabs:
•
•
•
•
•
•
Intakes
Basic
Participants
Allegations/Findings
Contacts/Notifications
Recommended
Disposition
• Results
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Investigation Intakes Tab
The Investigation Intakes Tab will list all of the
intakes received during this investigation.
Included in this tab are the commencement
hyperlinks. The Commencement hyperlink
indicates the time, place and participants seen
during initial contact with the family.
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Intakes Options Dropdown menu
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Investigation Basic Tab
The Basic tab includes information on the families
living arrangements and other characteristics at the
time of incident.
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Investigation Participants Tab
The Participants tab in the investigation will include all
family members or participants that may not have been
known at the time of time of intake.
The initial and final roles are listed in the investigation
as well.
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Investigation Allegations/Findings Tab
The Allegations/Findings tab includes the actual
findings based upon the maltreatment presented during
intake or observed upon commencement.
A written summary of the findings are in the noted in the
“Summary/Findings Implications for Child Safety” text
box.
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Investigation Contacts/Notifications Tab
The Contacts/Notifications tab contains information for each visit
with the family or participant. Within the tab are case notes. To
view a note, click on the Note ID Hyperlink.
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Case Notes
Case note
hyperlinks
include:
•
•
•
•
Time of contact
Date of contact
Participants seen
Narrative
The options
dropdown box
allows a user a
printable view of
the note and
history.
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Investigation Recommended Disposition Tab
The Recommended Disposition tab contains the final
recommendation and services recommended for
participants listed as victims. This information can be
viewed by clicking the participant expandos.
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Investigation Results Tab
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Results Options Dropdown menu
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FSFN Investigation
Demonstration
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FSFN Narrative Module
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FSFN Planning Module
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Planning Module Options
Dropdown Menu
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Questions/Comments
58