ALDO International Special Instructions for Direct
Transcription
ALDO International Special Instructions for Direct
2300 Émile-Bélanger St-Laurent, Québec H4R 3J4 Canada Date: September 26, 2008 Ref. # AIS09-DS-1 ALDO International Special Instructions for Direct Shipments to Franchisees Ref. # AIS09-DS-1 Version: September 26, 2008 Page 1 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE TABLE OF CONTENTS 1 INTRODUCTION...................................................................................................................................4 2 REVISION CONTENT...........................................................................................................................4 3 IDENTIFICATION NOTE FOR PACKAGING AND INVOICING...........................................................4 4 PRODUCTION ......................................................................................................................................5 4.1 Manufacturing ..................................................................................................................................5 4.2 Quality of Merchandise ....................................................................................................................5 4.3 Partial shipments..............................................................................................................................5 4.4 Cancellations and Modifications ......................................................................................................5 5 MARKINGS ...........................................................................................................................................6 5.1 Country of Origin ..............................................................................................................................6 5.2 Pictograms .......................................................................................................................................7 5.3 Special Labels..................................................................................................................................7 6 BARCODE STICKERS AND HANGTAGS ...........................................................................................8 6.1 Footwear Barcode sticker ................................................................................................................8 6.2 Hangtags For Handbags..................................................................................................................8 6.3 Accessory Stickers and Cards .........................................................................................................9 7 PACKAGING .........................................................................................................................................9 7.1 General conditions ...........................................................................................................................9 7.2 Master Shipping Carton Packing .....................................................................................................9 7.3 TamperProof Tape ...........................................................................................................................9 7.4 Master shipping carton markings .....................................................................................................9 7.4.1 General conditions ..................................................................................................................9 7.4.2 Carton labels ...........................................................................................................................9 8 SHIPPING AND CUSTOMS DOCUMENTS .......................................................................................10 8.1 General Conditions ........................................................................................................................10 8.2 Shipping documents ......................................................................................................................11 8.2.1 Commercial Invoice...............................................................................................................11 8.2.2 Packing List ...........................................................................................................................12 8.2.3 Certificate Of Origin...............................................................................................................12 8.2.4 Special Documents ...............................................................................................................13 8.3 Payments .......................................................................................................................................13 8.4 Forwarders .....................................................................................................................................14 9 COUNTRY-SPECIFIC REQUIREMENTS ..........................................................................................15 9.1 Australia .........................................................................................................................................15 9.2 Chile ...............................................................................................................................................16 9.3 GREECE ........................................................................................................................................17 9.4 Egypt ..............................................................................................................................................17 9.5 Israel ..............................................................................................................................................18 9.6 Jordan ............................................................................................................................................18 9.7 Kuwait ............................................................................................................................................19 9.8 Lebanon .........................................................................................................................................19 9.9 Mexico ............................................................................................................................................19 9.10 Morocco .........................................................................................................................................23 9.11 Philippines......................................................................................................................................24 9.12 Portugal..........................................................................................................................................24 Ref. # AIS09-DS-1 Version: September 26, 2008 Page 2 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE 9.13 9.14 9.15 9.16 9.17 9.18 9.19 9.20 9.21 9.22 9.23 9.24 9.25 9.26 10 Poland ............................................................................................................................................24 Romania.........................................................................................................................................25 Russia ............................................................................................................................................25 Saudi Arabia...................................................................................................................................25 Serbia .............................................................................................................................................26 Singapore.......................................................................................................................................26 South Africa....................................................................................................................................26 taiwan .............................................................................................................................................28 Thailand .........................................................................................................................................28 Turkey ............................................................................................................................................28 U.A.E. .............................................................................................................................................29 Ukraine...........................................................................................................................................29 Venezuela ......................................................................................................................................30 provisional oRDERS ......................................................................................................................30 CONTACTS.........................................................................................................................................31 APPENDIX 1: “BILL TO” / “SHIP TO” ADDRESSES.................................................................................34 APPENDIX 2 – ENGLISH / SPANISH COUNTRY TRANSLATION...........................................................37 APPENDIX 3 - ENGLISH / SPANISH COMPOSITION TRANSLATION...................................................38 APPENDIX 4 – FRANCHISEE PREFIXES................................................................................................41 APPENDIX 5 – MEXICO CERTIFICATE OF ORIGIN BY COUNTRY LISTING ........................................42 APPENDIX 6 – EURO 1 EXAMPLE FOR MEXICO ...................................................................................43 Ref. # AIS09-DS-1 Version: September 26, 2008 Page 3 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE 1 INTRODUCTION This document applies to all ALDO International orders being shipped directly to the franchisees using our freight forwarding company. The instructions in this document supersede various provisions of the Supplier Partnership Manual (SPM). You must follow the SPM requirements and these instructions to adequately prepare shipments for the franchisees. Please read carefully the following packing and invoicing instructions. Should you have any questions on the contents of this document, please communicate with your Supplier Partnership Program contact. If you do not have the ALDO Groupe SPM, please request one from the appropriate Supplier Partnership Program contact (please consult the Contacts section of this document). 2 3 REVISION CONTENT • Pictograms to be applied on both shoes of a pair for all orders, except Mexico and South Africa orders. • Updated Portuguese forwarder name. • Chile permanent marking examples updated to illustrate new franchisee name and RUT number in section 9. • Updated documentation requirements for Mexico, Poland, Taiwan and Ukraine in section 9. • Updated requirements for Egypt (sunglasses), Mexico (permanent content label for all wearing accessories) and South Africa (permanent content label for all wearing accessories) in section 9. • Updated material restrictions for all countries not accepting pigskin: any material resembling pigskin is not acceptable either in section 9. • Addition of Greece. • Addition of Provisional orders. • Updated contact lists. • Updated franchisee prefix listing. • Updated franchisee address listing. • Updated Spanish translation charts. IDENTIFICATION NOTE FOR PACKAGING AND INVOICING • Supplier, vendor, exporter, manufacturer, agent or shipper name, address or any other type of co-ordinates must not appear on any product or any type of packaging. • The commercial invoice, certificate of origin, packing list, export license or any other type of document (either the original or the copy) must never be mailed directly to the franchisee. Ref. # AIS09-DS-1 Version: September 26, 2008 Page 4 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE 4 4.1 PRODUCTION MANUFACTURING • Never use nails for the lasting of a shoe. • Never use a tack system to attach the insoles. Alternatives to be used include: Hot melt adhesive, Unifast fitting and Self-Adhesive. • It is the factories’ full responsibility to guarantee against the finding of any kind of metal pieces inside the shoe that may come into contact with the customer. A penalty will be applied if the above should occur. UK retailers usually ask for 1,000 Euro or more per shipment. • The supplier must guarantee the best adhesion of the outsoles (your adhesive supplier may provide you with test data) • The supplier must guarantee the outsole crack resistance and abrasion (your outsole supplier may provide you with test data). In - house tests are recommended to validate your standards. A recommended best practice is to apply two layers of primer and glue and to make sure that the outsole is very well conditioned with UVA rays. 4.2 4.3 • The suppliers must be very accurate in attaching the heel to the shoe. We recommend using at least four long nails and one screw to assure the solidity of the heel/shoe assembly. • The suppliers must guarantee the resistance of any strap buckle rivets, zip fasteners, eyelets, d/rings, elastics, laces, cords, etc. • The suppliers must ensure all components are free of restricted materials (chemicals, metals, etc.) as per UK and EU Law. Especially free of Nickel (metal ornaments) and Chromium 6 (leather and lining). Tests can be provided by the suppliers of the metals and by the tanneries. • Product manufactured for AGI AG must be safe to wear and must adhere to all applicable European legislation. QUALITY OF MERCHANDISE • The quality of the merchandise is to be equal as for ALDO Canada/USA orders. ALDO International has the right to return the goods to the supplier if this condition is not met. • Size runs must be respected. If the size runs are not respected, we have the right to return goods at your expense or ask for a discount. PARTIAL SHIPMENTS • 4.4 No partial shipments are permitted. CANCELLATIONS AND MODIFICATIONS • If there are any cancellations or modification in the orders placed by ALDO Canada/USA, the changes will also apply to the ALDO International orders as long as the supplier communicates the changes to the International purchase order administrators. Exceptions should be discussed with the ALDO International buying directors. If the above instructions are followed along with the quality of merchandise and punctuality of delivery dates are respected, we will assure you prompt payment. Payment will be made within 30 days of the goods being approved at the designated forwarder. Ref. # AIS09-DS-1 Version: September 26, 2008 Page 5 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE 5 5.1 MARKINGS COUNTRY OF ORIGIN • For all goods, the country of origin must be permanently marked in ENGLISH, Example: if goods are made in China, the marking will read “MADE IN CHINA”. • For Footwear products, the country of origin must be marked on both feet. • For Handbags, Wallets, and Cardholders: the country of origin must be embossed, stamped or marked on a woven label stitched to the lining. • For Accessories the country of origin must be marked as follows: o Belts: Embossed, stamped or applied on a stitched woven label. o Sunglasses: Engraved on one of the sunglasses branches. o Watches: Engraved on the back of the watch casing. o Gloves, Mitts, Hats, Scarves, Shawls: Applied on a stitched woven label. Please refer to the below country of origin placement examples: Ref. # AIS09-DS-1 Version: September 26, 2008 Page 6 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE 5.2 PICTOGRAMS • • All footwear orders for ALDO International require pictograms to be applied on both shoes of a pair except for Mexico and South Africa orders: o For Mexico, pictograms are not to be applied onto the footwear. o For South Africa orders, please refer to section 9 for the special content label to be used instead of pictograms. Pictograms are stickers containing diagrams of the different parts of the shoe with the corresponding composition. (See example in Fig. 1). • Supplier must provide the pictograms. Figure 1 – Example of pictogram 5.3 SPECIAL LABELS Since ALDO International orders get shipped to different destinations, some of those countries have special labeling requirements for customs. It is very important to comply with these requirements because in case of missing these labels, our franchisees will be unable to clear the goods from customs. See the appropriate section in this document for more details. If the required special labels are not applied to the merchandise, the supplier is responsible for the custom fine imposed by the Governments of destined countries. Ref. # AIS09-DS-1 Version: September 26, 2008 Page 7 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE 6 6.1 BARCODE STICKERS AND HANGTAGS FOOTWEAR BARCODE STICKER • All ALDO International footwear orders require a barcode label that contains the ALDO style number, color, size, season and SKU number (see example in figure 2). • Use only the barcode labels supplied to you by ALDO International or by Avery Dennison. • Barcode labels for ALDO International orders do not depict a retail price. • These labels must be affixed to the front of the shoebox as indicated in figure 3. Figure 2 - Example of a shoebox barcode label Figure 3 - Example of shoebox with barcode label 6.2 • The supplier style number, color and size must not appear on any shoeboxes or any type of packaging. • The supplier, vendor, exporter, manufacturer, agent or shipper name, address or any other type of coordinates must not appear on the shoe box or any type of packaging. HANGTAGS FOR HANDBAGS • All hangtags must be attached to the merchandise in the same manner as for ALDO Canada/USA orders. • ALDO International will supply the hangtags. Ref. # AIS09-DS-1 Version: September 26, 2008 Page 8 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE 6.3 7 7.1 ACCESSORY STICKERS AND CARDS • The application of the barcode sticker to the accessory card must be identical to the sample provided with the sticker shipment. • ALDO International will supply the accessory barcodes sticker with the accessory cards. PACKAGING GENERAL CONDITIONS • 7.2 7.3 MASTER SHIPPING CARTON PACKING • Never use empty ALDO shoeboxes, printed newspaper or magazine paper as filler in a master carton. • You must use foam, plain paper or white empty boxes without any markings. TAMPERPROOF TAPE • 7.4 Packaging made of coniferous wood of any kind is not permitted. All shipping cartons must be sealed using ALDO Groupe tamperproof tape. Please consult the SPM for the authorized suppliers of our tamperproof tape. MASTER SHIPPING CARTON MARKINGS 7.4.1 General conditions • Replace the supplier name with: ALDO GROUPE INTERNATIONAL AG / ALDO • The supplier, vendor, exporter, manufacturer, agent or shipper name, address or any other type of co-ordinates must not appear on the master shipping cartons. • Verify that the style numbers and color codes on the cartons are the ones for ALDO. • The “Ship to” address must be on the carton. This is the consignee’s address as mentioned in Annex 1. 7.4.2 Carton labels • All footwear suppliers will receive carton labels that will be included in the barcodes sticker package. • If you do not receive carton labels with your shoebox stickers package, the supplier must produce a manual carton label. Ref. # AIS09-DS-1 Version: September 26, 2008 Page 9 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE Figure 4 - Example of carton label for footwear 8 8.1 • For Handbags and accessory orders, the supplier must provide the carton label. • The carton label for accessories and hand bags must always indicate the franchisee prefix such as: EU129623-AI SHIPPING AND CUSTOMS DOCUMENTS GENERAL CONDITIONS • All documents must be written in English. • A copy of the documents must be handed to the forward along with the goods. The forwarders have been instructed to refuse all shipments if they are not accompanied by a copy of all documents (certified when applicable). • Do not mail any document to the consignee. • Do not put the commercial invoice, packing list or certificate of origin inside any of the cartons. • The various shipping documents must refer to the Buyer and the Consignee as indicated in Annex 1. Ref. # AIS09-DS-1 Version: September 26, 2008 Page 10 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE 8.2 SHIPPING DOCUMENTS • • All shipments must be accompanied by documents: o Commercial invoice o Packing list o Certificate of origin o Special documents (see the appropriate section in this document for more details). See country specific requirements section for which destination requires a certified certificate of origin. 8.2.1 Commercial Invoice In addition to the requirements in the SPM: • The invoice must be addressed as follows: Buyer / Bill-To: ALDO Groupe International AG Zentrum Lindenpark Linden Str. 8 6340 Baar Switzerland VAT No. GB779 0522 05 Consignee / Ship-To: Ship-To address as stated on Purchase Orders See Appendix 1 • A director must sign the invoice. • The invoice must contain the following statements and information: o “First Quality Goods”. o “We hereby guarantee that this is a true and correct invoice and that the goods referred to are of the origin, manufacture and production of (insert applicable country).” o The manufacturer name and address followed by the statement “under contract of ALDO Groupe International AG, Switzerland”. o The ALDO International Purchase Order number. o The carton marks and numbers. o The net and gross weight. o The total number of cartons. o The total number and value of goods by HS Tariff code stated to the 6th digit, as mentioned on our purchase order. o For footwear, please specify: For Boots: the height of the boot as being ankle, mid shaft or high shaft. For shoes and sandals: the combined height of the outsole and heel. (Example: low, mid, high, wedge, platform). o European suppliers: state our VAT No. GB 779 0522 05 on your invoices and as a result not charge local VAT. o (For goods made in Portugal and shipped to the Portugal franchisee, please use VAT No. PT980 297 575.) Ref. # AIS09-DS-1 Version: September 26, 2008 Page 11 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE 8.2.2 Packing List • Two copies of the packing list are needed for each shipment: 1. The first copy of the packing list must be affixed outside box #1 of every shipment with the name and address of the franchisee. 2. The second copy of the packing list must be given to the forwarder with the commercial invoice. • The packing list must contain the following information in addition to the requirements in the SPM: o Consignee name and address (as stated on orders). o ALDO International style number, color, size, and total quantity. o A brief description of goods. o Every individual carton number and the list of styles packed in each carton. The packing list must NOT show the supplier, vendor, exporter, manufacturer, agent name or shipper address or any other type of coordinates. (Do not use company letterhead). Replace supplier name with “ALDO Groupe International AG” and address. The unit cost, total cost, price or value of the goods must NOT appear on the packing list. 8.2.3 Certificate Of Origin • A Certificate of Origin is requested for all orders being shipped to franchisee except if the goods are made in Europe and shipped to a European franchisee. • See country specific requirements section for which destination requires a certified certificate of origin. • The original Certificate of origin must be shipped via courier to ALDO Groupe International AG (Switzerland). • The Certificate of origin must be consigned to the final destination “ the franchisee ”. • The manufacturer name and address must be stated, and followed by the statement “under contract of ALDO Groupe International AG, Switzerland”. • The certificate of origin must contain the following information: o A brief description of the goods o Net and gross weight o Total number of cartons o Invoice number o Purchase order number o The vendor name must appear as the shipper/exporter o The manufacturer name and address must be stated and followed by the statement “under contract of ALDO Groupe International AG, Switzerland” Ref. # AIS09-DS-1 Version: September 26, 2008 Page 12 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE The unit cost, total cost, price or value of the goods must NOT appear on the certificate. 8.2.4 Special Documents • 8.3 In addition to the previous documents, some of the franchise countries require special documents for customs clearance. Please see the different country listing for these additional requirements. PAYMENTS • The day the goods are received at the forwarder, the supplier should receive an FCR note from the forwarder as a proof of delivery. • To help prompt payment, the supplier must fax and/or email the commercial invoice, certificate of origin, packing list and FCR document s to ALDO Groupe International AG. • To issue payment, the original commercial invoice, the original certificate of origin, three (3) original packing lists and the original FCR document must be received by courier by ALDO Groupe international AG in Switzerland, at the below address: ALDO Groupe International AG Zentrum Lindenpark, LindenStr. 8 6340 Baar ZG, Switzerland Tel: 011-41 (041) 725.4747 Fax: 011-41 (041) 725.4748 Ref. # AIS09-DS-1 Version: September 26, 2008 Page 13 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE 8.4 FORWARDERS BRAZIL OCEAN / TRUCK AIR Ocean Express International Transport (Novo Hamburgo) Rua Tapes Novo Hamburgo, Rio Grande do Sul, Brazil, CEP 93336-020 Tel: 011 55 51 30367200 Fax: 011 55 51 30367201 Contact: Ms. Fabiana Hartmann Ocean Express International Transport (Novo Hamburgo) Rua Tapes Novo Hamburgo, Rio Grande do Sul, Brazil, CEP 93336-020 Tel: 011 55 51 30367200 Fax: 011 55 51 30367201 Contact: Ms. Fabiana Hartmann HONG KONG OCEAN / TRUCK OTS Hong Kong No 2 Shung Tak Wai Yau Tong Kowloon Tel: 852 2333 4848 Fax: 852 2333 4744 Contact: Ms. Anita Tai Email: [email protected] AIR OTS Hong Kong No 2 Shung Tak Wai Yau Tong Kowloon Tel: 852 2333 4848 Fax: 852 2333 4744 Contact: Ms. Anita Tai Email: [email protected] PORTUGAL OCEAN / TRUCK Vanesp Iberica Transitarios S.A. Centro Empresarial Vilar do Pinheiro, 195 4485 – 947 Vilar do Pinheiro, Portugal Tel: 00351 229287500 Fax: 00351 229957241 Contact: Mr. Vitor Fontoura AIR Vanesp Iberica Transitarios S.A. Centro Empresarial Vilar do Pinheiro, 195 4485 – 947 Vilar do Pinheiro, Portugal Tel: 00351 229287500 Fax: 00351 229957241 Contact: Mr. Vitor Fontoura SPAIN OCEAN / TRUCK Space Cargo ALC, SL Pol. Ind. Campo Alto – C/Italia, 75 03600, Alicante, Spain Tel: 0034 96 6965450 Fax: 0034 96 5106660 Contact: Mr. Santiago Poveda Ref. # AIS09-DS-1 Version: September 26, 2008 AIR Space Cargo ALC, SL Pol. Ind. Campo Alto – C/Italia, 75 03600, Alicante, Spain Tel: 0034 96 6965450 Fax: 0034 96 5106660 Contact: Mr. Santiago Poveda Page 14 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE 9 9.1 COUNTRY-SPECIFIC REQUIREMENTS AUSTRALIA Material restriction • Goods made with real feathers are restricted. If you have a purchase order for accessories made with real feathers, please contact the ALDO International PO Admin team. • Wood pallets or merchandise made of wood are not allowed. Plastic pallets - no timber products are allowed. Any merchandise made of wood must require specific treatment / fumigation in line with Australian Quarantine and Inspection Service requirements before being released on import. For additional information please go to web site: www.aqis.gov.au • Straw of any construction or in packing materials is not allowed. Shipping document requirement – Sunglass lens certificate • A sunglass lens certificate to the standard (AS/NZS 1067:2003) is required for all sunglasses shipped to Australia. For more information, please visit web: www.sai-global.com/shop • The ALDO PO number, ALDO style name and ALDO color code must be indicated on each lens certificate. • The lens certificate must be provided to the AGI PO Admin team for review upon request. • If the sunglasses destined to the Australian franchisee do not pass the AS/NZS 1067:2003 Australian standard, ALDO Group International may cancel the order. • If the lens certificate is not provided when required, it will delay PO release or authorization to ship to our forwarders. • The original lens certificate must be sent to AGI AG in Switzerland office with the other original documents. Labeling requirement for sunglasses • All sunglasses are required to have an Electrostatic label affixed to the bottom of the right lens. Please see Figures 5, for label placement and 6 for your examples of the labels. • The label includes the following information: o Lens Category o Description o Additional marking and symbols (if applicable) o Distributor name • ALDO International will supply these labels. • NOTE: It is very important that the lens category is confirmed with the ALDO Product Development Team at the time of confirming all of the product details and must be reconfirmed with the AGI PO Admin team at the time of receiving the booking orders. Ref. # AIS09-DS-1 Version: September 26, 2008 Page 15 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE Figure 5 – Electrostatic label position Category 0 Category 1 Category 2 Category 3 Category 4 0.75 x 0.75 in. 1.20 x 0.75 in. 0.75 x 0.75 in. 0.75 x 0.75 in. 1.20 x 0.75 in. Fashion spectacles Not sunglasses LENS CATEGORY 1 Fashion spectacles Not sunglasses Limited sunglare reduction Some UV Protection Distributed by ALDO Group International AG LENS CATEGORY 0 Very low sun glare reduction Good UV Protection Distributed by ALDO Group International AG Sunglasses Sunglasses LENS CATEGORY 2 LENS CATEGORY 3 Medium sun glare reduction Good UV Protection Distributed by ALDO Group International AG High sun glare reduction Good UV Protection Distributed by ALDO Group International AG NOT SUITABLE FOR DRIVING AT NIGHT Sunglasses special purpose LENS CATEGORY 4 Very high sun glare reduction Good UV Protection Distributed by ALDO Group International AG MUST NOT BE USED WHEN DRIVING Figure 6 - Electrostatic label examples 9.2 CHILE Special footwear requirement • All footwear will be required to have an additional marking in Spanish in both shoes of the pair: o The franchisee name and RUT number (see example in figure 7) o The composition breakdown: upper, lining, sole (see Spanish translations in annex 3) o The country of origin: e.g. “Hecho en China” (see Spanish translations in annex 2) • Supplier must provide this label. • The Spanish country of origin marking must be in addition to the regular English marking in your footwear production. A sticker with the country of origin marking in Spanish will not be permitted. The required marking in Spanish must be either stamped in ink, or stitched with a woven label. • The location of the marking should be applied on the lining of the footwear: o Stamped on the lining o A stitched woven label applied onto the lining If you have any questions, please contact the Supplier Partnership Program (SPP). Ref. # AIS09-DS-1 Version: September 26, 2008 Page 16 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE Standard Marking Format: Importado por Falabella Retail S.A. RUT: 77.261.280-K Capellada: Forro: Planta: Hecho en: China Example: Importado por Falabella Retail S.A. RUT: 77.261.280-K Capellada: 100% Cuero Forro: 80% Nylon, 20% Algodon Planta: 100% Goma Hecho en: China Recommended font size: 6 pts. Please ensure to mark the actual % composition of each part of the shoe. Figure 7 – Example of the footwear stamp or woven label information for Chile 9.3 GREECE Shipping document requirement – Certificate of origin 9.4 • A Certificate of origin Form A certified by chamber of commerce is required for all merchandise made in the following countries: Bangladesh, Brazil, Cambodia, India, Indonesia, Pakistan, Philippines, Thailand, Vietnam. • A legalized EURO 1 certificate is required for all merchandise made in Tunisia. • A regular Certificate of origin certified by chamber of commerce is required for goods made in all other countries. EGYPT Special marking on shoebox - Country of origin • A sticker with the country of origin needs to be applied on the shoeboxes. • ALDO International will provide this sticker (see figure 8 for an example and label location). ALDO INTERNATIONAL MADE IN CHINA IMPORTER: R I G E Figure 8 – Country of origin label for Egypt Shipping document requirement – Certificate of origin • The certificate of origin must be officially stamped by a Chamber of Commerce. Ref. # AIS09-DS-1 Version: September 26, 2008 Page 17 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE 9.5 ISRAEL Special labels – Hebrew labels • All footwear, handbags and some accessories shipped to Israel require a Hebrew label containing the country of origin and the composition of the merchandise being shipped. See an example in figure 9. • ALDO International will provide these labels to suppliers. • The sticker must be placed as follows: o Footwear: on the outsole of the right foot o Handbags: on the inside of the bag o Outerwear: on the inside of the outerwear o Accessories: on the inside of the item (Example: hats, gloves, scarves, socks, belts**. etc) o Textile accessories: textile gloves and scarves require a stitched woven label. ALDO International can provide the Hebrew writing but the supplier must provide the label. **Note: All belts require a Hebrew label even if the material used is plastic** Figure 9 – Example of a Hebrew label 9.6 JORDAN Sunglasses special product marking requirement – country of origin • All sunglasses must have the country of origin engraved on one of the branches of the sunglasses frame. • A sticker is not permitted. Shipping document requirement – Certificate of origin • The certificate of origin must be officially stamped by a Chamber of Commerce. Shipping document requirement – Sunglass lens certificate • A sunglass lens certificate to the standard EN 1836:2005 (ISO4851) is required for all sunglasses shipped to Jordan. For more information, please visit: www.iso.org. • The ALDO PO number, ALDO style name and ALDO color code must be indicated on each lens certificate. • The lens certificate must be provided to the AGI PO Admin team for review upon request. • If the sunglasses destined to the Jordanian franchisee do not pass the EN 1836:2005 European standard, ALDO Group International may cancel the order. • If the lens certificate is not provided when required, it will delay PO release or authorization to ship to our forwarders. • The original lens certificate must be sent to AGI AG in Switzerland office with the other original documents. Ref. # AIS09-DS-1 Version: September 26, 2008 Page 18 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE 9.7 KUWAIT Material restriction • No pigskin must be used in the manufacturing of goods going to this country. In addition, any material (leather and/or non-leather) resembling pigskin must not be used. ALDO International has the right to return the goods to the supplier if this condition is not met. • Goods made with real feathers are not allowed. • No goods with religious symbols are allowed. Example: bracelets with cross shape charms. Marking restriction • The reproduction on any goods of the Government Mark (Crossed swords surmounted by a palm tree) or of human or animal pictures is prohibited for goods going to Kuwait. Country of origin restriction • Goods made in or shipped from Israel are not allowed to be shipped to Kuwait. Shipping document requirement - Invoice • The invoice must contain the following statement: “We hereby guarantee that no pig skin has been used in the manufacture of the goods”. Shipping document requirement – Certificate of origin • 9.8 The certificate of origin must be officially stamped by a Chamber of Commerce. LEBANON Country of origin restrictions 9.9 • Goods made in or shipped from Israel are not allowed to be shipped to Lebanon. • Goods made in Egypt are not allowed to be shipped to Lebanon. MEXICO Country of origin restrictions Certain goods made in China are not allowed to be shipped to Mexico. • Accessories o • • Knitted and/or woven accessories are not allowed. Footwear o Boots are not permitted. o Only shoes and sandals with leather upper and synthetic outsole are allowed. o Special Note: o For goods made in China, It is very important that you respond to the ((Preview for the month)) e-mail sent by ALDO International Deliver follow up team and to specify the material used for upper, lining and sole per style color. Handbags o Knit or woven handbags are not allowed Ref. # AIS09-DS-1 Version: September 26, 2008 Page 19 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE Footwear special product marking requirement – No Pictograms • Pictograms must not be applied on the footwear for orders destined to Mexico. Footwear special product marking requirement – Country of Origin • All footwear will be required to be stamped in both shoes of the pair with the country of origin in Spanish “ Hecho en …”. • The Spanish COO marking must be in addition to the regular English marking in your footwear production. • The COO marking in Spanish must be in ink in order to comply with Mexican Customs, and should be identical in colour and size as the English marking for consistency. • A sticker with the COO in Spanish will not be permitted. • Example: if goods are made in Brazil, the markings must read “ MADE IN BRAZIL” and “ HECHO EN BRASIL” Please refer to the English/Spanish country translations in Appendix 2. Footwear special product marking requirement – Content label • All footwear will require an additional content label. • This label must be placed on the outsole of both feet. • It is very important that the upper, lining and sole material type and % of each material type used to manufacture the style/color is confirmed with ALDO International PO Admins when confirming the booking orders because this information must be included in the labels. • For leather upper, the exact material must be specified such as calf, pig, cow, etc. • For Synthetic or plastic, the exact material must be specified such as PVC, rubber, Vinyl, etc. • ALDO International will provide this label. See an example in figure 10. Importado Por : Palacio Importaciones, S.A. de C.V. Salamanca No. 102 Colonia Roma México D.F., México C.P. 06700 Deleg. Cuauhtemoc R.F.C. PIM 050623 J33 Corte: 100% Cuero de Becerro Forro : 70% Cuero de Vaca, 30% Lona Suela: 100%Caucho Figure 10 – Example of a footwear content label for Mexico Ref. # AIS09-DS-1 Version: September 26, 2008 Page 20 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE Shipping document requirement – Euro 1 certificate for goods made in Europe • Suppliers must follow the example provided in appendix 6 of this document. • Please complete an excel template and forward it to your assigned forwarder for franchisee’s approval before legalization the document by customs. • Once the approval received, please proceed with the legalization. Shipping document requirement – CITES certificate • The CITES certificate is required for footwear made of reptiles. Hand Bags, Wallets and Cardholders special product marking requirement - country of origin • All handbags are required to have the country of origin permanently marked in Spanish “Hecho en…” (Stamped, embossed, or stitched on woven label). Hand Bags and Wallets special product marking requirement – content label • An additional content label will be sent by the ALDO International head office, and must be placed on the inner part of the handbag or wallet. Please see figure 11 below. • It is very important that the type of leather material used to manufacture the handbag is confirmed with ALDO International PO Admins when confirming the booking orders because this information must be included in the labels. Importado Por : Palacio Importaciones, S.A. de C.V. Salamanca No. 102 Colonia Roma México D.F., México C.P. 06700 Deleg. Cuauhtemoc R.F.C. PIM 050623 J33 Composicion : 100% Algodon Forro : 100% Poliamida Figure 11 – Example of content label Shipping document requirement – CITES certificate • The CITES certificate is required for handbags made of reptiles. Ref. # AIS09-DS-1 Version: September 26, 2008 Page 21 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE Wearing accessories special product marking requirement – permanent content label • All textile accessories as well as non-textile (such as leather or PU) accessories (Gloves, Hats, Mitts, Hats, Socks, Legwarmers, Scarves, Shawls and Tights) are required to have a permanent content label in Spanish (e.g. stitched woven label). • This labels is provided by supplier with the following information: The Brand: ALDO Country of origin “Hecho en…” The size The importer name (franchisee) and tax ID % Composition (specify lining if applicable) Care instructions (cleaning instruction symbols are preferred) Please see the example in figure 12 below. ALDO Hecho en: China Talla: CH Importado Por: Palacio Importaciones S.A. de C.V. Salamanca No. 102 Colonia Roma México D.F., México C.P. 06700 Deleg. Cuauhtemoc R.F.C. PIM 050623 J33 Composicion: 100% Cuero de Becerro Forro: 100% Poliamida Lavar a máquina con agua tibia, usar blanqueador, secar a máquina, planchar con temperatura tibia Figure 12 – Example of content label for wearing accessories Other Accessories special product-marking requirement – country of origin • All belts are required to have the country of origin permanently marked in Spanish “Hecho en…” (Stamped, embossed, or stitched on a woven label). Other Accessories special product-marking requirement – adhesive content label • All accessories such as Belts, Bracelets, Earrings, Key rings, Necklaces, Rings, Sunglasses, Toe rings, Watches and Hair accessories are required to have a content label in Spanish. • ALDO International will provide this label. • Please see example of accessory content labels in figure 13. • It is very important that the type of leather material used to manufacture the belts is confirmed with ALDO International PO Admins when confirming the booking orders because this information must be included in the labels. • It is very important for Watches that the type of battery used and the voltage is confirmed with ALDO International PO Admins when confirming the booking orders. Ref. # AIS09-DS-1 Version: September 26, 2008 Page 22 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE • The label must be placed either on the lowest level packaging of the merchandise or on the accessory card on the barcode label. If no room is available on the accessory card, you may cover the barcode, but must leave the top line of information visible, i.e. the DCS code, style name and color code: Accessories: Belts only: ALDO ALDO Pulseras 34-2-1 Stephanie Importado Por: Palacio Importaciones, S.A. de C.V. Salamanca No. 102 Colonia Roma México D.F., México C.P. 06700 Deleg. Cuauhtemoc R.F.C. PIM 050623 J33 Hecho en: China Contenido: 1 pieza Pulseras 34-2-1 Stephanie Importado Por:Palacio Importaciones, S.A. de C.V. Salamanca No. 102 Colonia Roma México D.F., México C.P. 06700 Deleg. Cuauhtemoc R.F.C. PIM 050623 J33 Composicion: 100% Cuero de Vaca Hecho en: China Contenido: 1 pieza Figure 13- Example of content label for accessories Shipping document requirement – CITES certificate • The CITES certificate is required for goods (belts) made of reptiles. 9.10 MOROCCO Shipping document requirement – Euro 1 certificate • The Euro 1 certificate is required for goods made in Europe. Shipping document requirement – Euro Med certificate • The Euro Med certificate is required for goods made in Tunisia. Ref. # AIS09-DS-1 Version: September 26, 2008 Page 23 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE 9.11 PHILIPPINES Material restriction • Goods made with real feathers are restricted if you have a purchase order for accessory made with real feather, please contact the ALDO International PO admin team. Special carton marking requirement • The country of origin must be permanently marked (printed or stamped) on the shipping cartons. • A handwritten marking, or label pasted to the carton will not be accepted. Shipping document requirement – Form “D” • A certificate of Origin Form D (which can be acquired from your local government authorities) must be included with the shipping documents for all goods produced in member countries of the Asean Free Trade Area (AFTA). The member countries are: Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Singapore, Thailand, and Vietnam. 9.12 PORTUGAL Shipping document requirement – Certificate of origin • Certificate of origin is required for goods not made in Europe only. • The certificate of origin must be officially stamped by a Chamber of Commerce Shipping document requirement – Form “A” • The form “A” is required for goods (footwear and handbags only) shipped from Brazil, India or Vietnam. Shipping document requirement – CITES certificate • The CITES certificate is required for accessories made with real feathers Documentation requirement – VAT number for Portugal only • For all merchandise Made in Portugal and shipped to the Portugal franchisee, the VAT No. to be indicated in the Bill-To field on your documents is PT980 297 575. For all other merchandise Made in Portugal and shipped to the other franchisees, please indicate the original VAT No., which is GB779 052 205, in the Bill-To field. 9.13 POLAND Shipping document requirement – Form “A” • The form “A” is required for goods made in India. Shipping document requirement – CITES certificate • The CITES certificate is required for goods made of reptiles. Ref. # AIS09-DS-1 Version: September 26, 2008 Page 24 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE 9.14 ROMANIA Shipping document requirement – Form “A” • The form “A” is required for goods shipped from Brazil, China, India, Indonesia and Vietnam. 9.15 RUSSIA Shipping document requirement – Certificate of origin • The certificate of origin must be officially stamped by a Chamber of Commerce. Shipping document requirement – Form “A” • The form “A” is required for goods shipped from India or Vietnam. 9.16 SAUDI ARABIA Material restriction • No pigskin must be used in the manufacturing of goods going to this country. In addition, any material (leather and/or non-leather) resembling pigskin must not be used. ALDO International has the right to return the goods to the supplier if this condition is not met. • No goods with religious symbols are allowed. Example: bracelets with cross shape charms. Marking restriction • The reproduction on any goods of the Government Mark (Crossed swords surmounted by a palm tree) or of human or animal pictures is prohibited for goods going to Saudi Arabia. • Goods must not contain the designation “Persian Gulf”. If any designation is required use only “Arabian Gulf” otherwise the Custom authorities may confiscate the shipment for goods going to Saudi Arabia. Country of origin restrictions • Goods made in or shipped from Israel, Serbia, Montenegro or North Korea are not allowed to be shipped to Saudi Arabia. Accessory special product marking requirement – Country of Origin • All tights are required to have the country of origin in English “Made in …” permanently marked on a stitched woven label. Documentation restrictions • Documents must not contain the designation “Persian Gulf”. If any designation is required use only “Arabian Gulf” otherwise the Custom authorities may confiscate the shipment for goods going to Saudi Arabia. Shipping document requirement - Invoice • The invoice must contain the following statement: “We hereby guarantee that no pig skin has been used in the manufacture of the goods”. Shipping document requirement – Certificate of origin • The certificate of origin must be officially stamped by a Chamber of Commerce. Ref. # AIS09-DS-1 Version: September 26, 2008 Page 25 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE 9.17 SERBIA Shipping document requirement – Certificate of origin • The certificate of origin must be officially stamped by a Chamber of Commerce. Shipping document requirement – Euro 1 certificate • The Euro 1 certificate is required for goods made in Europe. Shipping document requirement – CITES Certificate • The CITES certificate is required for products made with Reptiles. Shipping document requirement – Certificate of Health • Customs in Serbia require a Certificate of Health for the following accessory categories: o Earrings, necklaces, bracelets, chains, anklets, and rings • Without this document, the product cannot enter Serbia. We therefore require that you provide a Certificate of Health. One Certificate of Health should be produced for each commercial invoice. Therefore, all style colors included in a commercial invoice must be accompanied by a Certificate of Health. • A copy of this Certificate of Health must also be given to our forwarding agent with your other shipping documents. If the Certificate of Health is not provided to our forwarding agent, the shipment cannot be shipped to the franchisee. The original Certificate of Health must be sent to ALDO Group International AG in Switzerland along with your other original documents. 9.18 SINGAPORE Material restriction • No pigskin must be used in the manufacturing of goods going to this country. In addition, any material (leather and/or non-leather) resembling pigskin must not be used. ALDO International has the right to return the goods to the supplier if this condition is not met. Shipping document requirement - Invoice • The invoice must contain the following statement: “We hereby guarantee that no pig skin has been used in the manufacture of the goods”. 9.19 SOUTH AFRICA Product special marking requirement – care label • All footwear, handbags, textile and non-textile (including leather and PU) wearing accessories and/garments require a special label. • Footwear care labels (cleaning instructions and RN number) must be applied on the outsole of both feet. • Handbags care labels (cleaning instructions and RN number) must be applied inside the handbag. • Wearing accessories/garments require a label depicting the RN number only. This label must be applied inside the item. • ALDO International will provide these labels to the suppliers. Pease find samples of care labels in Table 1. Ref. # AIS09-DS-1 Version: September 26, 2008 Page 26 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE Table 1 - Care Label examples for South Africa Position on shoe outsoles Position in handbags Wipe with Damp Cloth RN 1574017 Footwear – For all materials except suede Handbags (wipe with damp cloth) - For all materials except suede Footwear – For only suede material Handbags (wipe with dry cloth or use suede brush to clean) – For only suede material RN 1574017 Textile and non-textile wearing accessories and/or garments label Footwear, handbags and Outerwear special product marking requirement – content label • All footwear requires a label with the material content: upper, inner and outsole. • All handbags and outerwear/garments require a label with the material content: upper and inner (when applicable) • The information must be written (NO SYMBOLS allowed). • Supplier must provide this label. • Please find below a sample of a material content label for footwear, handbags and outerwear in figure 14: Ref. # AIS09-DS-1 Version: September 26, 2008 Page 27 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE • This information could be attached as a label or stamped on the shoe. The care label and/or content label should be placed as follows: o Footwear: on the outsole of both feet o Handbags: on the inside of the bag o Outerwear: on the inside of the outerwear o Textile, Leather and PU wearing accessories: on the inside of the item (Example: belts, hats, gloves, scarves, socks, etc.) Footwear: Upper: Leather Inner: Woven Fabric Sole: Man Made Material Handbags: Upper: Leather Inner: Woven Fabric Outerwear/wearing accessories: Upper: Man Made Material Inner: Woven Fabric Figure 14 - Example - South Africa material content label The word “Synthetic” cannot be used. Please replace “Synthetic” with “Man made material”. 9.20 TAIWAN Shipping document requirement –Form “A” • The form “A” is required for goods shipped from India. 9.21 THAILAND Material restriction • No pigskin must be used in the manufacturing of goods going to this country. In addition, any material (leather and/or non-leather) resembling pigskin must not be used. ALDO International has the right to return the goods to the supplier if this condition is not met. Shipping document requirement - Invoice • The invoice must contain the following statement: “We hereby guarantee that no pig skin has been used in the manufacture of the goods”. 9.22 TURKEY Country of origin restriction • Goods made in or shipped from Serbia, Montenegro or Armenia are not allowed to be shipped to Turkey. Sunglasses - special marking requirement • A permanent stamp with letters CE must be affixed on one branch of the sunglasses frame. Shipping document requirement – Certificate of origin • The certificate of origin must be officially stamped by a Chamber of Commerce. Ref. # AIS09-DS-1 Version: September 26, 2008 Page 28 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE Shipping document requirement –Form “A” • The form “A” is required for goods shipped from India, Brazil and Vietnam. Shipping document requirement Euro Med Certificate • The Euro Med certificate is required for goods made in Tunisia. Sunglasses - shipping document requirement Certificate of compliance • A certificate of compliance to the standard EN 1836:2005 (ISO4851) is required for all sunglasses shipped to Turkey. For more information, please visit: www.iso.org. • The ALDO PO number, ALDO style name and ALDO color code must be indicated on each lens certificate. • The lens certificate must be provided to the AGI PO Admin team for review upon request. • If the sunglasses destined to the Turkish franchisee do not pass the EN 1836:2005 European standard, ALDO Group International may cancel the order. • If the lens certificate is not provided when required, it will delay PO release or authorization to ship to our forwarders. • The original lens certificate must be sent to AGI AG in Switzerland office with the other original documents. 9.23 U.A.E. Material restriction • No pigskin must be used in the manufacturing of goods going to this country. In addition, any material (leather and/or non-leather) resembling pigskin must not be used. ALDO International has the right to return the goods to the supplier if this condition is not met. • No goods with religious symbols are allowed. Example: bracelets with cross shape charms. Marking restriction • The reproduction on any goods of the Government Mark (Crossed swords surmounted by a palm tree) or of human or animal pictures is prohibited for goods going to U.A.E. Country of origin restriction • Goods made in or shipped from Israel are not allowed to be shipped to U.A.E. Shipping document requirement - Invoice • The invoice must contain the following statement: “We hereby guarantee that no pig skin has been used in the manufacture of the goods”. Shipping document requirement – Certificate of origin • The certificate of origin must be officially stamped by a Chamber of Commerce. 9.24 UKRAINE Shipping document requirement – Form “A” • The form “A” is required for goods made in India. Shipping document requirement – Euro 1 certificate • The Euro 1 certificate is required for goods made in Europe. Ref. # AIS09-DS-1 Version: September 26, 2008 Page 29 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE 9.25 VENEZUELA Special product marking requirement – Sencamer label • All footwear, outerwear and some accessories require a Sencamer label containing country of origin, composition of the product, Sencamer number and Rif number. • ALDO International will provide the Sencamer label. • The label should be placed as follows: o Footwear: on the outsole of the footwear for both feet. Please see figure 15. o Outerwear: on the inside of outerwear o Textile and non-textile wearing accessories: on the inside of the item. (Example: belts, hats, gloves, scarves, socks. etc) Please see figure 16. o Imitation jewelry, sunglasses and handbags do not require the label. Phoenix World Trading, C.A. Marca: Aldo Hecho en Italia Corte Cuero, Suela Plástico Rif: J-31099063-8 Sencamer: 0001309CI-04 Figure 15 - Example of Sencamer label for footwear Phoenix World Trading, C.A. Marca: Aldo Hecho en China Material: Cuero Rif: J-31099063-8 Sencamer: 0001309CI-04 Figure 16 - Example of Sencamer label for outerwear/textile and non-textile wearing accessories 9.26 PROVISIONAL ORDERS Provisional orders are ALDO International POs with the prefixes RSA, RSB, RSC, RSD and/or RSZ. These orders are to be shipped to the ALDO warehouse in Montreal, Canada. • There are no material restrictions, no special labeling and no special documentation requirements for RSA, RSB, RSC, RSD and/or RSZ orders. • The Ship-To information on the carton labels as well as the Ship-To details on your documents must reflect the address in Canada stipulated below. ALDO Group Inc. 3665 Poirier Montreal, Quebec Canada H4R 3J2 Ref. # AIS09-DS-1 Version: September 26, 2008 Page 30 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE 10 CONTACTS For any further queries regarding product issues, please contact ALDO International. Department ALDO Group Italy Contact Mrs. Daniela Squadroni Via G.B. Pirelli 62012 Civitanova Marche (MC) Italy David Dong E-mail / Telephone / Fax [email protected] Tel: 039-0733-801406 Fax: 039-0733-801408 [email protected] Room 710-711, Tower A, Huakai Plaza Yuanmei Road, Nancheng District, Dongguan City, Guangdong, China 523071 Paolo Cattapan 2300 Émile-Bélanger St-Laurent, Quebec H4R 3J4 Canada Tel: 0769-2312-7018 ext. 206 Fax: 0769-2312-7080 Anna LeMessurier 2300 Émile-Bélanger St-Laurent, Quebec H4R 3J4 Canada [email protected] ALDO Handbag Buyer Tara Laufer 2300 Émile-Bélanger St-Laurent, Quebec H4R 3J4 Canada [email protected] ALDO Accessories Buyer Catherine Mainville 2300 Émile-Bélanger St-Laurent, Quebec H4R 3J4 Canada Nicoletta Antonopoulos, Amanda Chiovitti & Onorina Piazza 2300 Émile-Bélanger St-Laurent, Quebec H4R 3J4 Canada Claudia Martinez & Patricia Ferreira 2300 Émile-Bélanger St-Laurent, Quebec H4R 3J4 Canada Asheeda Ayanna Padmore, Lindsay Alexandre-Aimé, Robyn Jackson & Chrystelle Drolet 2300 Émile-Bélanger St-Laurent, Quebec H4R 3J4 Canada Nathaly Cyr 2300 Émile-Bélanger St-Laurent, Quebec H4R 3J4 Canada [email protected] Rui-Jing Cao & Ana Perez 2300 Émile-Bélanger St-Laurent, Quebec H4R 3J4 Canada [email protected] ALDO Group China ALDO Footwear Buyer ALDO International PO Admin Lead ALDO Ladies Order Entry ALDO Men’s Order Entry ALDO Accessories Order Entry Delivery Follow Up Lead Delivery Follow Up Asia & Other – Footwear Ref. # AIS09-DS-1 Version: September 26, 2008 [email protected] Tel: Fax: Tel: Fax: Tel: Fax: Tel: Fax: (514) 747- 2536 ext. 8559 (514) 747-2887 (514) 747- 2536 ext. 6076 (514) 747-2887 (514) 747- 2536 ext. 6079 (514) 747-2887 (514) 747- 2536 ext. 6622 (514) 215-8003 [email protected] Tel: Fax: (514) 747-2536 ext: 8834, 8367 (514) 215-8003 [email protected] Tel: Fax: (514) 747- 2536 ext. 8788 ((514) 215-8003 [email protected] Tel: Fax: (514) 747- 2536 ext. 2820, 2863 (514) 215-8003 [email protected] Tel: Fax: Tel: Fax: (514) 747- 2536 ext. 6638 (514) 215-8003 (514) 747- 2536 ext. 6713, 7503 (514) 215-8003 Page 31 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE Department Delivery Follow Up Brazil & Europe – Footwear Contact Lia Borzych 2300 Émile-Bélanger St-Laurent, Quebec H4R 3J4 Canada E-mail / Telephone / Fax [email protected] Tel: Fax: (514) 747- 2536 ext. 8653 ((514) 215-8003 Delivery Follow Up Accessories Veronique Drolet Grimard 2300 Émile-Bélanger St-Laurent, Quebec H4R 3J4 Canada Barcode and Special Labels for Footwear and Accessories Annette Vaccaro 2300 Émile-Bélanger St-Laurent, Quebec H4R 3J4 Canada [email protected] [email protected] PO Admin for Mexico Jessica Leclair 2300 Émile-Bélanger St-Laurent, Quebec H4R 3J4 Canada Supplier Partnership Maria Philippatos 2300 Émile-Bélanger St-Laurent, Quebec H4R 3J4 Canada Ref. # AIS09-DS-1 Version: September 26, 2008 [email protected] Tel: Fax: Tel: Fax: Tel: Fax: (514) 747- 2536 ext. 8874 (514) 215-8003 (514) 747- 2536 ext. 2857 (514) 215-8003 (514) 747- 2536 ext. 7012 (514) 215-8003 [email protected] Tel: (514) 747- 2536 ext.. 8250 Fax: (514) 747-7993 Page 32 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE For any further queries regarding payment issues, please e- mail the appropriate ALDO Group International AG contact for the countries mentioned below: Destination Person in charge E-mail Australia Emrah Kilic [email protected] Chile Simon Hofer [email protected] Greece Virginia Frei [email protected] Egypt Virginia Frei [email protected] Israel Brigitte Tschumi [email protected] Jordan Virginia Frei [email protected] Kuwait Miriam Scheuermeier [email protected] Lebanon Monia Kanebog [email protected] Mexico Simon Hofer [email protected] Morocco Brigitte Tschumi [email protected] Philippines Simon Hofer [email protected] Poland Monia Kanebog [email protected] Portugal Monia Kanebog [email protected] Romania Emrah Kilic [email protected] Russia Monia Kanebog [email protected] Saudi Arabia Virginia Frei [email protected] Scandinavia Brigitte Tschumi [email protected] Miriam Scheuermeier [email protected] Virginia Frei [email protected] Singapore Simon Hofer [email protected] South Africa Emrah Kilic [email protected] Taiwan Miriam Scheuermeier [email protected] Thailand Simon Hofer [email protected] Turkey Emrah Kilic [email protected] U.A.E Miriam Scheuermeier [email protected] Ukraine Monia Kanebog [email protected] Venezuela Brigitte Tschumi [email protected] Serbia Ref. # AIS09-DS-1 Version: September 26, 2008 Page 33 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE APPENDIX 1: “BILL TO” / “SHIP TO” ADDRESSES • Buyer ( “Bill To” ): ALDO Groupe International AG Zentrum Lindenpark, LindenStr. 8 6340 Baar, ZG, Switzerland Vat: GB 779 0522 05 Tel: 011-41 (041) 725.4747 Fax: 011-41 (041) 725.4748 • Consignee ( “Ship To”): Australia (AU) Russia (goods made outside Europe only) (RU) Accessories (RA) BUSBY DISTRIBUTION PTY.LTD. Unit 14, 37 O’Riordan Street Alexandria, Sydney LLC MONTREAL Yaroslavskaya Street House No: 8, Korpus 2 NSW 2015, Australia Office No: 304 Chile (CL) Accessories (CHC) Russia (goods made in Europe only) (RE) Accessories (RA) FALABELLA RETAIL S.A. Av Lo Espejo 3200 Santiago, Chile APPAREL SP Zoo WALBRZYSKA 11/60A 02-739, Warsaw, Poland Moscow, 129164 VAT No. PL5213264458 Greece (GR) Accessories (GRA) Saudi Arabia (AK) Accessories (AA) GLOU S.A 2nd Km Markopoulou Avenue Peania, Greece HAIFA B. AL KALAM & PARTNERS INT’LCO. P.O. Box 301550 Riyadh, 11372 19002 Kingdom of Saudi Arabia Vat No. EL099350258 Egypt (EG) Accessories (EY) Scandinavia (RG) RIGE 13 Ahmed Kasem Godah Naser City RETAIL GROUP SCANDINAVIA A/S Bakkegaadsvej 307 3050 Humlebaek Cairo, Egypt Denmark VAT No. DK27444881 Israel (EU) Accessories (EA) Serbia (RB) EUROTEX LTD. Am Ve Olamo 3 DELTA SPORT D.O.O. DC Lestane Binyan Marot Ha IR Kruzni Put BB Givat Shaul, Jerusalem, Israel Company Nr. 51-188929-7 Beograd, Serbia 11000 Ref. # AIS09-DS-1 Version: September 26, 2008 Page 34 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE Jordan (JO) Accessories (JA) Singapore (MP) Accessories (PA) ANWAR FAS FOR TRADING AND WAREHOUSING CO. Amman, Jordan MONTREAL PTE Ltd. Jay Gee House Swefyeh, Wakalat Street 10 Genting Lane # 08-00 Shwabkeh Building, 2nd floor Singapore, 349583 Kuwait (KT) Accessories (KA) South Africa (SB) Accessories (SA) MONTREAL TRADING LLC City Center Ltd (Aldo) BUSBY TRADING (PTY) LTD. 16-20 Buxton Street P.O.BOX 28109 Doornfontein, 2094, Johannesburg Safat, 13142, Kuwait South Africa Lebanon (AL) Accessories (LA) Taiwan (AW) RETAIL GROUP S.A.R.L. Jdeidet El Metn Saint John Street, FULL PEARL INTERNATIONAL LTD Pou Yi International Ltd. No. 21, Lane 61, Sec 1, Guangfu Rd, Sanchong EidCenter, 1st Floor Beirut, Lebanon 241, Taipei Taiwan, R.O.C. Mexico (ME) Thailand (TH) Accessories (MXA) PALACIO IMPORTACIONES, S.A. DE C.V. MONTREAL (Thailand) Ltd. Salamanca no. 102 Colonia Roma 1550, 3rd floor (ALDO), Thanapoom Tower Deleg. Cuauhtémoc, C.P. 06700 México D.F. México R.F.C. PIM 050623 J33 New Petchburi Road Makasan, Ratthewi Bangkok, 10400, Thailand Morocco (NE) Turkey (TU) Accessories (TA) NESK INVESTMENT 8 Avenue Massira Al Khadra Casablanca, Morocco UNITIM MARKA MAGAZACILIK A.S. Buyukdere Caddesi Ecza Sokak No: 6 Kat: 3-4 34394 Levent Istanbul, Turkey Turkey sunglasses only (TUE) Philippines (PH) Accessories (PHA) Accessories (TUA) SYC Paliparan Dasmariñas, Cavite Philippines, 4114 EUROWOLKATEX SRL. Via Alcide dei Gasperi, 33 Prato, Italy, 59100 Poland (PL) Accessories (PLA) Ukraine (UA) ULTIMATE FASHION SP. ZOO MARATEX Spedimex, Daimond Biznes Park C/O Ultimate Fashion Ul. Manewrowa 6/10 Spedimex, Daimond Biznes Park, Ul. Manewrowa 6/10 95-517, Lodz, Poland VAT No. PL5262212645 95-517, Lodz, Poland VAT No. PL5262212645 Ref. # AIS09-DS-1 Version: September 26, 2008 Page 35 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE Portugal (ZT) United Arab Emirates (MT) Accessories (MA) ZT TWO IMAGE COMERCIO CALCADO Avenida da Industria, 88 4805-019, Brito Guimaraes Portugal MONTREAL TRADING PO Box 29406 Dubai, UAE VAT No. PT 506 679 381 Romania (RO) Venezuela (VE) Accessories (VA) RETCO RETAIL SRL GREAT WALL ENTREPRISES, S.A. C.A. Rosetti Street No. 47 Sector 2, 020017 Bucharest, Romania VAT No. RO21488541 Calle Dominador Bazan, Edificio Cofrisa No. 9, Local 8 a Zona Libre de Colon, Colon Republica de Panama Ref. # AIS09-DS-1 Version: September 26, 2008 Page 36 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE APPENDIX 2 – ENGLISH / SPANISH COUNTRY TRANSLATION English Spanish Armenia Armenia Australia Australia Bangladesh Bangladesh Belgium Bélgica Bosnia and Herzegovina Bosnia y Herzegovina Brazil Brasil Bulgaria Bulgaria Canada Canadá Chile Chile China China Denmark Dinamarca Egypt Egipto France Francia Hong Kong Special Administrative Region of China Hong Kong Hungary Hungría India India Indonesia Indonesia Ireland Irlanda Israel Israel Italy Italia Jordan Jordania Kuwait Kuwait Lebanon Líbano Macao Macao Mexico México Montenegro Montenegro Morocco Marruecos Philippines Filipinas Poland Polonia Portugal Portugal Qatar Qatar Republic of Korea Corea del sur Romania Rumania Russian Federation Rusia Saudi Arabia Arabia Saudita Serbia Serbia Singapore Singapur South Africa Suràfrica Spain España Switzerland Suiza Thailand Tailandia Tunisia Túnez Turkey Turquía United Arab Emirates Emiratos Árabes Unidos United Kingdom of Great Britain and Northern Ireland Reino Unido United States of America Estados Unidos de América Venezuela Venezuela Vietnam Vietnam Ref. # AIS09-DS-1 Version: September 26, 2008 Page 37 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE APPENDIX 3 - ENGLISH / SPANISH COMPOSITION TRANSLATION Materials Term in English Term in Spanish Canvas Lona For this Material it is necessary to specify material, (for example, poliester, rayón, algodón) DO NOT MENTION "SYNTHETIC, "PLASTIC" OR "TEXTILE" Coated Textile Cotton Elastic Foam Algodón Elastico Espuma Furskin Leather Linen Lycra Cuero Lino Elastano Microfibre Mesh Metal Rafia Paja Lona Lana Nailon Poliester N/A Poliuretano Policloruro de Vinilo Caucho It is incorrect, SATIN is the finish of the fabric, please confirm which is the fiber used to do this fabric Satin Silk Ref. # AIS09-DS-1 Version: September 26, 2008 For this Material it is necessary to specify material, (for example, poliester, rayón, algodón) DO NOT MENTION "SYNTHETIC, "PLASTIC" OR "TEXTILE" See chart below For this Material it is necessary to specify material, (for example, poliester, rayón, algodón) DO NOT MENTION "SYNTHETIC, "PLASTIC" OR "TEXTILE" You must specify which is the material used to do the Microfibre (MICROFIBRA is not allowed) Mesh is the finish of the fabric, you must include the name of the fiber used to do the mesh Man-Made Textile Metal Natural Raffia Natural Straw Non-Canvas Vagetable Non-Wool Felt Nylon Polyester Pony skin with hair PU (Poly Urethane) PVC Rubber Comments Seda Page 38 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE Term in English Term in Spanish Comments Suede Terylene Gamuza Terileno See chart below For this Material it is necessary to specify material, (for example, poliester, rayón, algodón) DO NOT MENTION "SYNTHETIC, "PLASTIC" OR "TEXTILE" Plastic Wood Wool Wool Felt Thunit Madera Lana Lana Poliestireno Velvet Terciopelo Viscose ABS Viscosa ABS German (rubber) Goma / Caucho Unlined TPR TR Sin forro Caucho Caucho Term in English Term in Spanish S M L XL One size CH M G EXG Unitalla Velvet is the finish of the fabric, please confirm which is the fiber used to do the fabric For Chile use GOMA For Mexico use CAUCHO Size Comments Leather types Term in English Calf Cow Eel Kangaroo Kid Lamb Pig Pony Sheep Snake Ref. # AIS09-DS-1 Version: September 26, 2008 Term in Spanish Comments Becerro See chart below Vaca Piel de anguila Canguro Becerro Cordero Cerdo See chart below See chart below See chart below See chart below See chart below See chart below N/A See chart below See chart below Oveja Serpiente Page 39 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE Accessory Types Term in English Term in Spanish Belt Bracelet Charm Earrings Head Wrap Necklace Ponytail Holder Ring Sunglasses Wallet Watch Cinturon Brasalete Cadena Aretes Sujetador de Cabello Collar Sujetador de Cabello Anillo Lentes del sol Cartera Relojes Comments Leather Translations Type of Material Leather Suede Ref. # AIS09-DS-1 Version: September 26, 2008 Type of Leather (Animal) Calf Cow Kangaroo Kid Lamb Pig Sheep Snake Calf Cow Kangaroo Kid Lamb Pig Sheep Snake Spanish Translation Cuero de Becerro Cuero de Vaca Cuero de Canguro Cuero de Becerro Cuero de Cordero Cuero de Cerdo Cuero de Oveja Cuero de Serpiente Gamuza de Becerro Gamuza de Vaca Gamuza de Canguro Gamuza de Becerro Gamuza de Cordero Gamuza de Cerdo Gamuza de Oveja Gamuza de Serpiente Page 40 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE APPENDIX 4 – FRANCHISEE PREFIXES Country Australia Chile Egypt Greece Israel Jordan Kuwait Lebanon Mexico Morocco Philippines Poland Portugal Romania Russia Russia Saudi Arabia Scandinavia Serbia Singapore South Africa Taiwan Thailand Turkey Turkey- Sunglasses UAE Ukraine Venezuela Franchisee Busby Distribution Pty. Falabella Retail S.A. RIGE GLOU S.A Eurotex Ltd. Anwar Fas for trading and warehousing Co. Montreal Trading LLC - City Center Retail Group S.A.R.L. Palacio Importaciones S.A. de C.V. NESK Investment Suyen Corporation Ultimate Fashion Sp. Zoo ZT Two Image Comercio Calcado Retco Retail SRL LLC Montreal (Goods made outside Europe) Apparel sp. Zoo (Goods made in Europe) Haifa B. Al Kalam & Partners Int'l Retail Group Scandinavia A/S Delta Sport Montreal PTE Ltd. Busby Trading (PTY) Ltd. Full Pearl International Ltd. Montreal (Thailand) Ltd. Unitim Marka Magazacilik A.S. Eurowolkatex SRL Montreal Trading Maratex Great Wall Enterprises, S.A. Ref. # AIS09-DS-1 Version: September 26, 2008 ALDO AU CL EG GR EU JO KT AL ME NE PH PL ZT RO RU RE AK RG RB MP SB AW TH TU TUE MT UA VE ALDO ACCESSORIES CHC EY EA JA KA LA MXA PHA PLA ROA RA AA PA SA TA TUA MA VA Page 41 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE APPENDIX 5 – MEXICO CERTIFICATE OF ORIGIN BY COUNTRY LISTING Country of origin requiring EURO 1 certificate of origin Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Poland Portugal Romania Slovak Republic Slovenia Spain Sweden United Kingdom Country of origin requiring NAFTA certificate of origin Canada Mexico United States of America Ref. # AIS09-DS-1 Version: September 26, 2008 Page 42 of 43 SUPPLIERS SPECIAL INSTRUCTIONS DIRECT SHIPMENTS TO FRANCHISEE APPENDIX 6 – EURO 1 EXAMPLE FOR MEXICO Ref. # AIS09-DS-1 Version: September 26, 2008 Page 43 of 43