Q1 Report_Final_FINAL_public copy
Transcription
Q1 Report_Final_FINAL_public copy
Broadband Leadership Services Quarterly Report to Ohio Development Services Agency 4/30/2015 Table of Contents Letter from the Executive Director ................................................................................. 4 Ohio’s Broadband Landscape ....................................................................................... 6 Community Planning and Technical Assistance.......................................................... 8 Broadband Inquiries: ..................................................................................................... 9 Regional Meetings:...................................................................................................... 11 Communications: ........................................................................................................ 12 Blogs ........................................................................................................................... 12 Press Releases ........................................................................................................... 13 E-Newsletter .............................................................................................................. 13 Social Media ............................................................................................................. 14 Mapping and Visualization ............................................................................................ 15 Customized Broadband Maps .................................................................................. 16 Ohio House and Senate Customized Maps and Datasets ................................ 16 Customized Maps and Datasets for Appalachia Ohio...................................... 21 Validation...................................................................................................................... 23 Research ....................................................................................................................... 23 Policy ................................................................................................................................. 24 Conclusion .................................................................................................................... 27 Appendix 1: Blogs ........................................................................................................... 28 Demand Aggregation ................................................................................................ 28 How Technology Is Changing The Business ............................................................. 29 Net Neutrality ............................................................................................................... 30 Connect Ohio Announces New Executive Director at Tech Lobby Day ........... 31 Appendix 2: Press Releases ........................................................................................... 32 Appendix 3: Newsletters ................................................................................................ 34 Appendix 4: Copy of Provider Outreach Email for Broadband Maps ................... 46 Appendix 5: Ohio Broadband Provider Roster ........................................................... 47 Appendix 6: Sample District Factsheet ........................................................................ 52 2|Page This page intentionally left blank. 3|Page Letter from the Executive Director April 30, 2015 Director Goodman, It is my privilege to report Connect Ohio’s progress to the Ohio Development Services Agency (DSA) during the first quarter of 2015. Connect Ohio endeavors to maintain transparent communication with DSA and other key stakeholders to ensure that these comprehensive quarterly reports address our deliverables and foster enhanced partnership. Each report will seek to quantify the degree to which Connect Ohio has executed our key deliverables as described in our grant agreement. This quarter was replete with Connect Ohio community planning, technical assistance, and policy initiatives, and included several exciting changes within our organization as well. Among several reprioritizations that Connect Ohio and our parent nonprofit organization, Connected Nation, have made to ensure we effectively execute our mission to advance broadband access, adoption, and use in the state, on March 16, I stepped into the role of Executive Director for Connect Ohio. Included in this was the transition of Stu Johnson to Vice President for Digital Works; a role that enables him to provide comprehensive leadership for all aspects of that technology skills training program. Stu and I continue to work from the Columbus office and collaborate during this transitional period to ensure consistent support for Ohio’s state leaders, stakeholders, and communities. Connect Ohio is working hard to deliver results and fortify the state’s ongoing national leadership in the rapid evolution of broadband through our powerfully effective programs. As further detailed in this report, our team is fully engaged with public and private stakeholders in all sectors of Ohio’s communities in order to facilitate broadband access, adoption, and use expansion. This quarter: • Connect Ohio received 43 broadband inquiries from individuals who would otherwise lack support in their pursuit of high-speed Internet. 4|Page • • Connect Ohio placed emphasis on enhanced stakeholder outreach and more than doubled the number of unique readers of its monthly e-Newsletter between February and March. Connect Ohio offered a federal policy briefing entitled “Net Neutrality and its Potential Impact on Ohio” to members of the Ohio Broadband & Technology Caucus. While the first quarter of our work with the Ohio Development Services Agency demonstrates visible, positive results, as evidenced by the infographic that follows, there remains much work to be done. We welcome your involvement as we work together to strengthen our communities and solidify Ohio’s competitiveness in the twenty-first century global economy through enhanced broadband. Respectfully submitted, Lindsay Shanahan Executive Director 5|Page Ohio’s Broadband Landscape 6|Page 7|Page Community Planning and Technical Assistance At its most basic definition, Connect Ohio’s Community Planning & Technology Assistance helps constituents with connectivity needs and concerns. With leadership and technical acumen from our Technical Assistance staff, Connect Ohio conducts infrastructure and local asset evaluations, as requested, and develops and coordinates local broadband planning teams and community projects to offer solutions to unique community barriers to broadband access, adoption, and use expansion. Throughout its tenure, Connect Ohio has supported significant, local broadband planning and implementation projects across the state. With the support from the Ohio Development Services Agency, Connect Ohio has continued providing technical assistance for the assessment, planning, and implementation of community broadband programs that accelerate local technology growth and increase the state’s global technology competitiveness. The following map contains active technical assistance projects initiated during the first quarter of 2015, including the scope of the projects undertaken and Connect Ohio’s contribution. 8|Page Broadband Inquiries: Connect Ohio continued to maintain its dedicated broadband outreach office in Columbus, and solicit feedback via phone, email, and website; all of which are available to public and private stakeholders at the local, regional, and state levels. Through these communication outlets, Connect Ohio gathers what we term “broadband inquiries;” requests for assistance in securing broadband, securing a specific broadband service, gaining access to faster or less expensive Internet options, and more. These broadband inquiries provide residents and stakeholders with a direct link to Connect Ohio’s team of engineers and geographic information system (GIS) professionals. Connect Ohio’s online broadband inquiry form is available at http://connectohio.org/broadband-inquiry. The following are examples of broadband inquiries we received this quarter: “We moved here two years ago and are unable to get internet access. You see, I am a deaf engineering professional who (used) to rely on logging in work computer from home during the off hours. Now, I have to drive 20 minutes to the workplace location, just to do some basic computer functions. We are just ½ mile away from the nearest tap!”-Michael and Ann, Franklin, Ohio “We are planning to relocate to the Lebanon-Cincinnati area. We have an inhome business and need fiber optics for the speed. Can you help us identify areas where we should be looking to get the fiber optic speed?” Madonna IconLogic, Inc., Lebanon-Cincinnati, Ohio Feedback from broadband inquiries also enables Connect Ohio to validate the accuracy of our statewide broadband maps (detailed further in the following section); assist in confirming a provider’s availability at the address level; identify and analyze service needs at a specific region, town, or street address; and demonstrate and drive demand for broadband in unserved areas. Historically, Connect Ohio has received over 3,500 broadband inquiries from residents across the state, and facilitated broadband access expansion to resolve 94% of cases, as depicted in the map that follows. This quarter, Connect Ohio received 43 broadband inquiries submitted online through our broadband inquiry database. Each of the inquiries has been researched for resolution with potential outcomes communicated to the resident. 9|Page 10 | P a g e Regional Meetings: Connect Ohio also organizes, hosts, and participates in regional meetings that gather critical state and community technology leaders across Ohio’s broadband ecosystem to coalesce priorities and coordinate policy and investment to accelerate broadband access, adoption, and use statewide. This quarter Connect Ohio attended the Ohio Wireless Internet Service Providers Association (WISPA) Senators Joe Uecker (District 14) and Bob Peterson (District 17) meeting with members of the Ohio Wireless Internet Service Providers Association meeting on March 6 with Senators (WISPA) on March 6, 2015. Joe Uecker (District 14) and Bob Peterson (District 17). The purpose of this meeting was to discuss fixed wireless Internet access and barriers to expansion. The formal meeting began with a tour of Country Connection’s facility, located at 107 North Hinde Street in Washington Court House, and included displays of the various components required to support and deliver fixed wireless Internet. Each of the participating organizations shared a brief success story, followed by what each organization needs in order to reach unserved areas of Ohio. Five WISPS were represented at the meeting, including: Kurt Frankhauser from Bucyrus, representing Wavelink; Mark Stephenson and Larry Schriver from Washington Court House, representing Country Connections; Gary Cooper from Waverly, representing Southern Ohio Communications; Josh Luthman from Troy, representing Imagine Networks; and Mark Radabaugh from Toledo, representing Amplex. The Fayette County Economic Development Director, Godwin Ataliyah, was also in attendance for the meeting. Connect Ohio’s Senior Manager of Technical Assistance, Bart Winegar, and members of the Ohio WISPA in attendance at the meeting with Senator Uecker and Senator Peterson on March 6, 2015. 11 | P a g e Communications: Building upon Connect Ohio’s outreach precedent, this quarter we focused our stakeholder communications efforts on enhancing awareness across all aspects of our program, providing timely updates on Connect Ohio’s activities and community support, and fostering direct engagement and active participation among stakeholders through social media interactions. We continued to provide outreach and awareness campaigns to highlight broadband successes and opportunities in the state through weekly blog posts, timely press releases, and the e-Newsletter. Stakeholder communications throughout this quarter were measured according to the number of people reached, page followers, links clicked, and “likes” when applicable on the social media outlet. The positive media impressions received this quarter were largely the result of the following events and distributions: Connect Ohio February and March e-Newsletters, a press release introducing the new Executive Director, several blogs on topics including demand aggregation and net neutrality, and our participation at Tech Lobby Day at the Statehouse. Connect Ohio also benefitted from numerous indirect impressions secured as a state subsidiary of Connected Nation. This quarter Connect Ohio also coordinated with Digital Works staff in order to distinguish and streamline our respective community outreach efforts through tailored newsletters and separate social media accounts. Since this change did not occur until mid-way through the quarter, certain outreach materials encompassed both programs. Instances in which this occurred are clearly noted in the subsections that follow. Future quarterly reports will contain only Connect Ohio content. Blogs Accompanying the transition to a new Executive Director and delineation from Digital Works, Connect Ohio set the goal of releasing three blog posts each week: 1 weekly blog from the Executive Director focused on broadband policy, 1 weekly blog from our Senior Manager of Technical Assistance highlighting our work in the field, and 1 weekly blog from our Communications Specialist on a general technology topic. The goal for these blogs is to offer stakeholder interaction that is less formal than a press release, yet contains more content than a social media post. 12 | P a g e Links to these blogs and their accompanying social media metrics are included in the table below: Title Link Connect Ohio Announces New Executive Director at Tech Lobby Day http://connectohio.org/blog/post/connectohio-announces-new-executive-directortech-lobby-day Net Neutrality http://connectohio.org/blog/post/netneutrality Demand Aggregation http://connectohio.org/blog/post/demandaggregation How Technology is Changing the Business http://connectohio.org/blog/post/howtechnology-changing-business For the full text of the above blog posts, please see Appendix 1. Press Releases Connect Ohio issues press releases in conjunction with major organizational announcements. This quarter, a press release surrounding the announcement of the new Executive Director was drafted and posted on Connect Ohio’s website at: http://connectohio.org/recent-news/new-connect-ohio-executive-director-targettechnology-adoption-gaps-statewide. This release was distributed to 393 media contacts in 87 counties, and published by Hannah News Service: http://www.hannah.com/DesktopDefaultPublic.aspx?type=hns&id=199254. For full text of the release, please see Appendix 2. E-Newsletter With many stakeholders out of the office at the start of January, Connect Ohio decided it was best to only release e-Newsletters for February and March this quarter. Since the February edition was released prior to the change in executive director and separation of Digital Works, in addition to several federal broadband policy updates, it included the latest Digital Works announcements at that time. The Connect Ohio February eNewsletter was read by 224 unique users. The March newsletter announced the change in Connect Ohio’s Executive Director and contained the various blog posts released throughout the month. The March newsletter metrics demonstrate Connect Ohio’s focus on enhanced outreach - the March newsletter was read by 592 unique readers, an increase of 368 viewers from the month prior. 13 | P a g e As noted at the close of this newsletter, we plan to re-launch and reinvigorate the Connect Ohio newsletters, moving from a monthly to weekly format, beginning in May. For the full text of the newsletters, please see Appendix 3. Social Media Connect Ohio has active social media accounts on Twitter (twitter.com/ConnectOH), LinkedIn (www.linkedin.com/company/connect-ohio), and Facebook (www.facebook.com/ConnectOhio). This quarter, Connect Ohio Twitter followers increased from 1,299 to 1,358, Facebook “fans” reached 1,206, and the LinkedIn page achieved 86 followers. Our 41 tweets, 25 Facebook posts, and 11 LinkedIn updates tracked rich social media engagement, particularly for the announcement of our new Executive Director, blogs, and “People on the Move” in Columbus Business First. Connect Ohio's Facebook Cover Connect Ohio's Twitter Handle 14 | P a g e Mapping and Visualization Connect Ohio serves as the state’s single, comprehensive broadband repository. Through our substantial mapping and corresponding research, Connect Ohio is able to benchmark and track the progress of broadband access, adoption, and use in Ohio; securely maintain this data; and provide My ConnectView™, a publicly-available, interactive mapping tool capable of delivering customized searches and detailed connectivity options at the address level. This information empowers informed analysis and planning support, and ensures that state and local leaders have access to accurate, detailed information on Ohio’s current broadband landscape and future needs. Historically, My ConnectView™ has received 23,624 views; this quarter, 888 visitors accessed the digital map available at http://connectohio.org/mapping/_interactive_map_interface/?q=map. The above image is a screenshot of My ConnectView TM Provider engagement and validation are essential to gathering this meaningful, accurate data. Connect Ohio is currently conducting provider outreach and broadband data collection to determine the status of Ohio’s broadband ecosystem. A request for information to update Ohio’s broadband maps was sent to providers at the end of March, with all data submissions due May 8. The statewide map is projected to be released on June 9, 2015. Historically, Connect Ohio has engaged 123 viable providers across the state and experienced a 97.56% provider participation rate in its data gathering, with 120 providers voluntarily submitting information for inclusion in the state broadband maps. We anticipate similar participation rates in the data gathering and broadband mapping cycle currently underway. 15 | P a g e For an Ohio broadband provider roster, please see Appendix 5. Connect Ohio will work with providers, as we have in the past, to ensure that the data and other information provided accurately represents current services. Connect Ohio requests that providers supply coverage data in as granular a format as possible at the address level. This level of detail allows for more accurate map creation, and more detailed analysis. This also differentiates Connect Ohio’s broadband maps from the information that providers supply to the federal government under the Federal Communications Commission (FCC) Form 477. Form 477 filings are mandatory every six months for all Internet Service Providers (ISPs) that offer residential service. However, this filing only requests coverage areas by census block, not address level, which has the potential to result in a map that overstates connectivity. Customized Broadband Maps Connect Ohio is also charged with production of custom broadband maps, including the generation of state broadband service availability maps, and integration of specialized datasets. Ohio House and Senate Customized Maps and Datasets This quarter, maps by House district and Senate district were created to depict broadband coverage at 3 Mbps download/ 768 kbps upload, 10 Mbps download/ 1.5 Mbps upload, maximum residential broadband download speed, and density of broadband providers by district. Examples of these maps are provided below for Speaker Rosenberger’s Ohio House District 91: 16 | P a g e 17 | P a g e 18 | P a g e 19 | P a g e 20 | P a g e In addition to district maps, Connect Ohio worked with Connected Nation’s GIS Services department to create district factsheets based upon data collected in our October 2014 broadband mapping cycle. These maps and the corresponding district factsheet are available to Connect Ohio staff for meetings, or at the request of the General Assembly, and will be updated during our spring mapping cycle, projected for release in the second quarter of 2015. For a sample District Factsheet, please see Appendix 6. Customized Maps and Datasets for Appalachia Ohio This quarter, Connect Ohio, with support from Connected Nation, also created materials comparing broadband availability in Ohio’s Appalachian region with availability statewide and in non-Appalachian regions. This information is represented in the table and map that follow. It is important to note, however, that while statewide 84.51% of Ohioans have access to broadband at speeds of 25 Mbps download/ 3 Mbps upload, this is concentrated in only 38.62% of the state. Ohio Broadband Availability October 2014 Speeds 3 Mbps Download/768 Kbps Upload 10 Mbps Download/1.5 Mbps Upload 25 Mbps Download/3 Mbps Upload Total Number of Households Appalachia Statewide 91.39% 98.09% 68.33% 89.89% 61.16% 84.51% 803,465 4,603,435 NonAppalachia 99.51% 94.45% 89.45% 3,799,970 21 | P a g e 22 | P a g e Validation To ensure its accuracy, Connect Ohio validates all data received from participating providers. Connect Ohio’s validation process is informed with, among other methods, the broadband inquiries provided by consumers and local stakeholders, as described previously. In areas of the state in which providers are unable to supply broadband data, Connect Ohio employs several techniques to estimate the service territory. Connect Ohio uses this data to build customer awareness regarding service options available in their area, and encourage provider infrastructure build-out in localities without coverage. Detailed, accurate broadband data enables more than informed decision making. Connect Ohio’s mapping and validation helps bring broadband to rural areas of the state and eliminates the connectivity gap among industries traditionally not associated with the Internet, such as agriculture. As a result, these entities are able to transition from locally dependent businesses to nationally competitive operations. Research Connect Ohio’s peer-reviewed research and technology studies measure the rates and related barriers to broadband adoption in order to inform targeted action by policymakers to maintain Ohio’s leadership in accordance with national broadband developments and trends. Connect Ohio is currently researching for its whitepaper on broadband as an education tool, both for school-age children and for adults in continuing education, and its impact on economic development and ensuring that Ohio has a competitive workforce. We will be conducting a statewide examination of this topic, and comparing connectivity to the FCC’s recent definition of “advanced broadband” at 25 Mbps download/ 3 Mbps upload, in part due to increased demand for video streaming and other services in education. 23 | P a g e Policy As broadband technology has rapidly expanded, Connect Ohio has provided factbased analysis of these developments and their associated impact on shifting federal, state, and local policy priorities. Connect Ohio continues to translate and provide analysis and insights into the changing technology landscape to position the state to take full advantage of new opportunities created by these evolving policy priorities. In accordance with our contract with the Ohio Developmental Services Agency, this quarter Connect Ohio, with support from Connected Nation, has provided ongoing state and federal policy monitoring and analysis through regular, written policy briefings on federal broadband policy reforms and industry trends impacting Ohio’s broadband competitiveness. Policy briefs released during Q1 2015 are listed below from most recent to oldest: Connect Ohio's Senior Manager of Technical Assistance, Bart Winegar, poses a question to FCC Chairman Tom Wheeler after Wheeler’s presentation at The Ohio State University Moritz College of Law on March 27, 2015 February 27, 2015: FCC Adopts Net Neutrality Rules, Establishes New Regulatory Framework for Broadband Services: http://www.connectednation.org/sites/default/files/bb_pp/fcc_adopts_net_neu trality_rules_establishes_new_regulatory_final.pdf February 26, 2015: FCC Votes to Expand Publicly Owned Municipal Broadband: http://www.connectednation.org/sites/default/files/bb_pp/20150226_connecte d_nation_policy_brief_on_municipal_broadband_order.pdf February 6, 2015: FCC Chairman Releases Details of Net Neutrality Regulation: http://www.connectednation.org/sites/default/files/bb_pp/20150206_connecte d_nation_policy_brief_on_wheeler_net_neutrality_proposal.pdf January 29, 2015: FCC Defines “Advanced Broadband” to be 25 Mbps down/ 3 Mbps up: http://www.connectednation.org/sites/default/files/bb_pp/policy_brief_on_new _fcc_broadband_definition_final.pdf January 26, 2015: Net Neutrality: An Update: http://www.connectednation.org/sites/default/files/bb_pp/20150126_connecte d_nation_policy_brief_on_net_neutrality_current_events.pdf January 14, 2015: President Obama Launches Community Broadband Initiative: http://www.connectednation.org/sites/default/files/bb_pp/policy_brief_on_presi dential_community_broadband_initiative.pdf 24 | P a g e Connect Ohio has also provided, as requested, direct, senior policy consultations in support of key state technology objectives, including federal funding changes and programs available to state and private sector technology stakeholders to maximize Ohio’s competitiveness in federal reforms and trends. This quarter, Connect Ohio’s Executive Director, Lindsay Shanahan, and Connected Nation’s Chief Policy Counsel, Tom Koutsky provided a federal policy briefing on Net Neutrality and its potential impact on Ohio to members of the Ohio Broadband & Technology Caucus at a meeting hosted by Senator Uecker. Tom Koutsky (Connected Nation) and Lindsay Shanahan met with members of the Ohio Broadband & Technology Caucus on March 25. Other recent developments in federal broadband policy that Connect Ohio and Connected Nation are monitoring are included below: Net Neutrality: On February 26, 2015, the FCC adopted a set of strong network neutrality rules and regulatory framework that will govern the manner in which broadband ISPs offer service to consumers and businesses. A key component of the FCC’s action was to classify broadband Internet access services as “common carrier” services, which opens the door to regulate broadband ISPs as public utilities. If not struck down due to judicial challenge, this Order will impact every broadband provider in Ohio. Municipal Broadband: In January 2015, President Obama announced his Community Broadband Initiative, which included the President’s call to end state laws that restrict municipal broadband networks. The following month the FCC voted to preempt laws in two states that inhibited the creation or expansion of municipal broadband networks. Ohio has no relevant state statute that was impacted, although the Order could conceivably constrain the state’s jurisdiction to legislate in the future. E-rate: The FCC’s E-rate program provides support for telecommunications and broadband service to private and public schools and libraries. E-rate represents an important funding source for Ohio schools and libraries – in 2013, over $70 million in E-rate funds were disbursed to eligible entities in Ohio. In 2014, the FCC released two E-rate Modernization Orders marking the most significant reform to the program since its inception, and impacting school and library budgets as early as 2015. 25 | P a g e Connect America Fund: The FCC’s Connect America Fund aims to support robust broadband infrastructure that can sustain 21st century online activities in rural regions. The FCC allocates CAF funds according to the National Broadband Map that, to-date, has been informed by Connect Ohio’s mapping. The FCC is now implementing CAF Phase II, which will target up to $1.8 billion in annual subsidies to support 10 Mbps down/1 Mbps up fixed broadband infrastructure in underserved areas. Rural Broadband Experiment: Created in January 2014 and part of the CAF, the Rural Broadband Experiment program seeks to determine how the FCC could allocate broadband network subsidies to rural communities in a cost-effective way through competitive bidding. Connect Ohio assisted multiple organizations with an “Expression of Interest” in the Rural Broadband Experiment program; however, none of the selected bids, which could receive nearly $100 million in subsidies to build broadband networks, are currently impacting Ohio. IP Transition: The transition from traditional telephone to an IP-based network is, according to FCC Chairman Wheeler, a significant event in the nation’s telecommunications infrastructure, and the “challenge is to preserve the values that consumers and businesses have come to expect from their networks, while unleashing new waves of investment and innovation, which will deliver untold benefits for the American people.” Already enacted in other states, Ohio’s IP transition will require robust broadband infrastructure, accurate broadband mapping, and consumer and business education. To ensure delivery of all Connected Nation policy briefs, Connect Ohio provides an RSS feed (http://www.connectednation.org/filings/rss), which will be updated immediately after a new brief is posted online. Connect Ohio staff members sharing information with Representative Anielski during "Tech Lobby Day" on March 17, 2015. 26 | P a g e Conclusion It has been Connect Ohio’s privilege to work with the Ohio Development Services Agency this quarter toward the goal of improving broadband access, adoption, and use throughout the state. We hope our first quarter 2015 accomplishments are reflective of our high standards for transparency and exceptional service. While this report has highlighted many successes under this new collaboration, it is evident that additional work remains in order to ensure that all Ohio businesses, communities, and residents are connected to twenty-first century broadband and have the skills and support to use the technology to its fullest. To continue advancing toward this goal, during the second quarter of 2015 we will continue our community planning and technical assistance support and broadband and technology policy analysis. We are also projected to release our updated statewide broadband maps and new white paper this quarter. Connect Ohio looks forward to continuing its partnership with DSA to build strong communities and solidify Ohio’s standing in the interconnected global economy. 27 | P a g e Appendix 1: Blogs Demand Aggregation By Bart Winegar Demand aggregation is the process of identifying a group of unserved residents and businesses who are interested in subscribing to high-speed Internet. The demand aggregation process is a vital first step when attempting to entice a broadband Internet Service Provider (ISP) into an unserved area. Connect Ohio assists with the demand aggregation process by mapping broadband inquiries and sharing the map and locations with potential ISPs. We routinely communicate with over 100 providers throughout the state to stay abreast of their expansion projects and bring awareness to potential markets. A great recent example of the process is an unserved area of south Zanesville where a motivated resident collected the names and addresses of nearly 40 neighbors. Each resident expressed sincere interest in subscribing to broadband. Connect Ohio provided mapping resources and technical consulting and also facilitated discussions. Today we have an interested ISP conducting a feasibility study with a high likelihood of serving the area. We plan to post additional blogs as this project unfolds. How can you become involved? The most efficient way to communicate your interest is to use the online web form. However, we also accept broadband inquiries by telephone (866-881-9424) and email. If you live or work in an unserved area, and would like to be part of the demand aggregation process, we invite you to contact us. Demand aggregation alone does not guarantee broadband availability, but without it, an unserved area is likely to remain unserved. 28 | P a g e How Technology Is Changing The Business By Brad Ingles Do you remember Encyclopedias? No? What about video rental stores? It seems that a lot of traditional businesses have started to change their practices or face extinction. If you were a family in the 80’s and you wanted to plan a vacation, you would find the closest travel agent, call and make an appointment, drive to their office, and plan a vacation. Today, the web hosts hundreds of websites geared to do just that through online services like Kayak, Orbitz, and Travelocity. In an effort to continue superior service, many travel agents are taking their business online and turning their stores into internal tour centers for the surrounding city. By taking their business online they continue to stay in the game while some companies that fail to adopt these principles find themselves out of the game entirely. Blockbuster was one of the largest video rental chains in the United States and now feels like a distant memory. Netflix and Redbox have transformed the way we watch movies, but could Blockbuster have stayed in the game? Former Blockbuster CEO John Antioco, knew this threat could mean the end of Blockbuster. Antioco launched a new promotional platform for Blockbuster that would include online streaming and video delivery, while also dropping those pesky late fees. Blockbuster spent about $200 million dropping late fees and another $200 million to launch Blockbuster Online in order to compete with streaming services. However, when Jim Keyes was named CEO, his first change was to drop the online streaming service that he claimed from the start was damaging the company. Late fees were reinstated, online service was dropped, and five years later Blockbuster closed its doors for good. Blockbuster was an antiquated business that chose not to move with the times by taking advantage of the various options available today like social media, streaming, and original programing. Adapting new methods can seem daunting, but it also can have huge payoffs. When Barnes and Noble announced the B&N Nook in 2011, they sold 1.4 million tablets across the world. The company has kept the traditional style of reading, while also integrating revolutionary tablets that offer a new experience for their customers. At one point, the idea of adapting credit or debit machines seemed ludicrous; now it’s a struggle when cash is the only option to pay at some locations. In order to truly remain successful, we have to be willing to embrace new technology and new ideas or risk becoming just another closed business. 29 | P a g e Net Neutrality By Lindsay Shanahan From the Desk of the new Executive Director … On February 26, 2015, in a 3-2 vote along party lines, the Federal Communications Commission (FCC) adopted a set of strong network neutrality rules and regulatory framework that will govern the manner in which broadband Internet Service Providers (ISPs) offer service to consumers and businesses. The FCC’s rules enforcing “net neutrality” will go into effect soon and have been subject to intense public attention over the last few months. No other broadband policy issue has received more attention – over 4 million comments were filed at the FCC, and FCC Chairman Tom Wheeler has testified before Congress five times in the last two weeks on the FCC’s landmark decision. At Connect Ohio, we are studying the impact that the rules may have on broadband service in Ohio communities and areas in which state broadband policy might need to be adjusted or modified to account for the new federal rules. Net Neutrality is the principle that individuals should have access to all data, content, and applications on the Internet equally. Even if not a previous follower of the FCC and its activities, many became familiar with Net Neutrality, also known as “Open Internet,” through John Oliver and other news coverage, including a group of protestors that blocked FCC Chairman Wheeler’s home in response. On Wednesday, I spent the day with Tom Koutsky, Chief Policy Counsel for Connected Nation, Connect Ohio’s parent nonprofit, discussing with state stakeholders the impact that this Order could have on Ohio. Where the Ohio Revised Code incorporates FCC definitions, a change in federal definitions could matter – those statutes that incorporate federal regulations by reference could affect state laws. However, the FCC action is not the final chapter in the Net Neutrality debate. Appeals have already been filed in the 5th Circuit, and Senators Thune and Nelson are trying to advance a bipartisan Net Neutrality bill. In short, this FCC decision, while important, is unlikely to be the end of the Net Neutrality debate or, more importantly, the debate regarding what legal framework should apply to the broadband industry as well as the content and edge providers that rely on broadband networks to reach their customers. Connect Ohio and Connected Nation will continue to monitor the Net Neutrality debate and other federal policy developments. To ensure you receive all future Connected Nation’s Policy Briefs, subscribe via RSS! 30 | P a g e Connect Ohio Announces New Executive Director at Tech Lobby Day By Lindsay Shanahan From the Desk of the new Executive Director … Coinciding with St. Patrick’s Day, on Tuesday, March 17, Connect Ohio staff participated in the second annual Tech Lobby Day, hosted by Technology for Ohio’s Tomorrow. The goal of the Tech Lobby Day was to demonstrate to legislators and key staff how broadband is leading to innovation in all aspects of the Ohio economy. The legislative reception was held at the Ohio Statehouse Museum Gallery. KNOWiNK, VivioSoft, Franklin University, Whence, e-Cycle, and TECHCORPS each demonstrated how broadband and technology is impacting Ohio’s economy. Program remarks were provided by Emily Williams, Executive Director of Technology for Ohio’s Tomorrow; Stu Johnson of Connect Ohio; and Senator Joe Uecker (District 14). During his time at the podium, Stu Johnson shared the exciting news that he would be moving into the position of Vice President for Digital Works, and I will be serving as the new Executive Director for Connect Ohio. So, I thought I’d take a moment to officially introduce myself. Though new to this particular role, I’m not new to the Ohio team or the digital inclusion arena. I joined Connect Ohio in April 2013 as the Program Outreach Assistant; in September of 2013 I transitioned into the role of Counsel, Broadband Research and Planning for Connected Nation, Connect Ohio’s parent nonprofit. In this role, I supported Connected Nation’s broadband planning and research and formulated policy recommendations for expanded broadband access, adoption, and use. However, my initial introduction to this field came in 2007 when I managed nonprofit organizations enrolled in the AT&T/ One Economy AccessAll Grant Program in Ohio. The program aimed to provide low-income families throughout the state with in-home computer and Internet access. This experience laid the foundation for my entire career path, and I’ve worked on digital divide initiatives ever since! Beyond my enthusiasm for technology and digital inclusion, I am passionate about this state and ensuring its competitiveness in the twenty-first century connected economy. I was raised in Columbus and received my J.D. and Masters in Public Policy & Management from The Ohio State University. I am a proud Buckeye and an even prouder spouse to a member of the Columbus Fire Department. I’m excited to step into this new role and look forward to working with you to advance broadband access, adoption, and use statewide! 31 | P a g e Appendix 2: Press Releases New Connect Ohio Executive Director to Target Technology Adoption Gaps Statewide Media Contact: Brad Ingles [email protected] 614-220-0190 FOR IMMEDIATE RELEASE March 25, 2015 Lindsay Shanahan takes on leadership role as Connect Ohio begins new phase of technology advocacy Columbus, OH – Connect Ohio, a division of national nonprofit, Connected Nation, announced last week that Lindsay Shanahan will be taking over the role of Executive Director. Shanahan joined the Connected Nation team two years ago to research broadband and formulate related policy recommendations for expanded broadband access, adoption, and use. Connect Ohio’s former Executive Director, Stu Johnson, is assuming the role of Vice President for Connected Nation’s Digital Works program. “I could not be more excited for the opportunity to lead Connect Ohio in its next chapter,” said Shanahan. “One of my priorities in this new role at Connect Ohio is to encourage more women to pursue careers in science and technology-based fields. Research suggests that women are dramatically underrepresented in technology, yet a diverse tech workforce is critical to economic development.” Shanahan previously served as a member of a Federal Communications Commission (FCC) internal taskforce focused on developing a nationwide program to close the digital divide. Moreover, she established a digital skills training and computer program adopted by Habitat for Humanity. Shanahan also managed nonprofit organizations enrolled in the AT&T/One Economy Access All grant program in Ohio, which provided low-income families throughout the state with in-home computer and Internet access. This experience has poised Shanahan to take the reins of Connect Ohio. “With the significant telecommunications policies developing at a national level, Connect Ohio’s role in ensuring that Ohioans have access to and the ability to use broadband-enabled resources is now more important than ever,” said Shanahan. 32 | P a g e Lisa Chambers, National Executive Director of Tech Corps has worked with Shanahan in the past and feels that she is a great fit for this leadership role. "Lindsay's track record and commitment to digital inclusion and equity will prove to be a tremendous benefit to Connect Ohio and its constituents,” Chambers commented. Chambers sat on the Women in STEM panel that Shanahan moderated at the Michigan Conference last year. As Executive Director of Connect Ohio, Shanahan will continue Connect Ohio’s efforts to improve the availability and adoption of broadband for homes, businesses, and communities. According to Connect Ohio research, Ohio’s home broadband adoption rate was 76% overall (62% for rural Appalachia; 56% among low-income households; and 49% among older adults). Shanahan will also facilitate Connect Ohio's involvement in state broadband initiatives with public and private sector stakeholders, and manage Connect Ohio's programs including local broadband action planning, broadband inventory mapping and technical assistance, research, and community solutions support. For Lindsay Shanahan’s full bio, please visit http://connectohio.org/team. ### About Connect Ohio: Connect Ohio, a division of Connected Nation, is a leading technology organization committed to bringing affordable high-speed Internet and broadband-enabled resources to all Ohioans. Connect Ohio effectively raises the awareness of the value of broadband and works to improve technology access, adoption, and use through its programs. Connect Ohio is a nonprofit, technology-neutral, public-private partnership. For more information about what Connect Ohio is doing to accelerate technology in Ohio's communities, visit http://www.connectohio.org. Follow Connect Ohio on Facebook and Twitter. 33 | P a g e Appendix 3: Newsletters Connect Ohio's e-Newsletter, February 2015 Featuring:Federal Policy Updates on Net Neutrality, Erate, Rural Broadband Experiments, and more Also, the latest Digital Works announcement and welcome back Bart Winegar 34 | P a g e Connect Ohio Opens Second Digital Works Center in Gallipolis “The Digital Works program offers a great opportunity for Gallia County citizens to take advantage of the ever-growing Internet based employment opportunities,” said State Rep. Ryan Smith (R-93rd District). “This training is very forward thinking in attempting to accommodate the demand in the quickly evolving technology marketplace. This program is a direct result of the creativity of our local team at Department of Jobs and Family Services and Melissa Clark in the county’s Economic Development Department and its ability to think outside the box to find ways to put people to work.” The grand opening was held at the new Digital Works center on Wednesday, January 21st. The presentation began at 1pm, followed by tours of the facility and refreshments. Digital Works facilitators and students were on site to answer any questions about the Digital Works program. The event also included a special announcement from Adam Grzybicki on the partnership between AT&T and Connect Ohio for twenty scholarships for students to pursue a Udacity Nanodegree. Nanodegrees are a new category of online education that connects people wherever they are with affordable, effective training focused on high-demand technology skills. Each scholarship has an approximate value of $2,000 and enables students to complete one Nanodegree of their choice. The Nanodegree program is part of AT&T Aspire, AT&T’s signature education initiative to prepare students for success in school and the 21st century workforce. “AT&T is thrilled to announce this partnership with Connect Ohio today at the Digital Works grand opening in Gallipolis,” said Adam Grzybicki, AT&T Ohio President. “I can’t think of a better place in the Buckeye State to target for this program.” Connect Ohio’s Digital Works program trains and mentors candidates while locating co-working centers in rural America settings where job demand is high, few employers exist, and the cost of living is the lowest. Upon successful completion of training, trainees are matched with opportunities that meet their skills and interests. Participants can choose to do additional training and mentoring 35 | P a g e for more advanced career paths including web content writing, computer programming, or dedicated service lines. Structuring partnerships in the local communities is the backbone of the Digital Works program and is providing the success of getting people employed. “The Digital Works locations in Ohio have seen remarkable success and we are thrilled to be opening a second location in Gallipolis to connect even more people to jobs,” said Stu Johnson, executive director of Connect Ohio. “Proving the success through our job numbers is a strong indicator for the program; however, the greatest impact that Digital Works is having is on the participants’ lives after helping them to secure employment. We are very thankful to AT&T for providing the Udacity scholarships as well as donating broadband services to the center, along with the entire Gallipolis community, Gallia County Department of Job and Family Services and the tireless efforts of Representative Ryan Smith.” Digital Works is currently active in twelve communities across Ohio and has placed over 300 candidates into jobs since inception. Read more in the Digital Works Newsletter here or visit the website at www.digitalworksjobs.com FCC Chairman Releases Details of Net Neutrality Regulation FCC Chairman Wheeler previewed his net neutrality rule at the annual Consumer Electronics Show (CES) in Las Vegas, NV, in January 2015. The proposal includes refraining from enforcing provisions of Title II that are not relevant to modern broadband services and reclassifying broadband, wireline and wireless, as a telecommunications service under Title II of the Telecommunications Act. Read more about Wheeler's Proposal President Obama Launches "Community Broadband Initiative" President Barack Obama today launched a national community broadband initiative that will focus various federal agencies and programs on the need to continually expand access to fast, high-quality broadband networks. President Obama outlined this initiative at a speech in Cedar Falls in Black Hawk County, Iowa, one of the first communities in the country to be Certified Connected as part of the Connected Nation Connected Community Engagement program. Read more about the White House broadband initiative components here. 36 | P a g e FCC Defines “Advanced Broadband” to be 25 Mbps download/ 3 Mbps upload The Federal Communications Commission (FCC) determined that broadband deployment at speeds of 25 Mbps download/3 Mbps upload in the United States is not developing on a “reasonable and timely basis,” a move that signals both a shift in the FCC’s definition of “broadband” and foreshadows further actions by the agency in the coming months. In doing so, the FCC defined “advanced broadband” as 25 Mbps download and 3 Mbps upload. The FCC stated that prior definitions of broadband were “dated and inadequate” based on “advances in technology, market offerings by broadband providers and consumer demand.” The FCC found that 17 percent of the U.S. population does not have access to 25 Mbps/3 Mbps broadband, and that half of rural Americans do not have such access. The FCC also found that this gap is persisting, with broadband access at 25 Mbps download/3 Mbps upload increasing by only 3 percentage points last year. Read more about the FCC Decision FCC Makes Additional Funding Available for Rural Broadband Experiments On December 23, 2014, the Wireline Competition Bureau announced that over $700,000 in funding for its Rural Broadband Experiments project would be made available to “next-in-line” Rural Broadband Experiment November 2014 bidders that filed financial and technical information with the FCC by January 6, 2015. Bidders that made these filings would be eligible for provisional selection as winners for the over $700,000 in additional funds now available. In particular, $651,832.15 in additional funds for “category one” service bids (networks capable of delivering 100 Mbps download/25 37 | P a g e Mbps upload to areas without broadband) and $64,600 in “category two” service bids (networks capable of delivering 10 Mbps download/1 Mbps upload to areas without broadband). Read more about the Announcement FCC Releases Details on Expanded E-Rate Program On December 19, 2014, the FCC released an Order that details significant changes to the Schools and Libraries Universal Service Fund program, commonly referred to as “E-rate,” that it adopted earlier in the month. In addition to increasing the E-rate funding cap, the Order implements many important changes to the program, including expanding options for network construction, applying additional discounts when states match funds for highspeed broadband construction, and obligating certain providers to respond to E-rate related Requests for Proposal. Raising the E-rate funding cap will ensure that the FCC’s program implemented earlier this year to upgrade on-campus wireless connectivity will be fully funded for five years. In addition, many of the changes are designed to incent and reward aggressive school and library broadband upgrades by lowering out-of-pocket and upfront costs for applicants. Find out more about the expanded E-Rate program Welcome Back Bart Winegar Bart Winegar serves as Senior Manager for Connect Ohio where he develops professional relationships with key stakeholders in Ohio and identifies and develops availability and capacity programs, primarily for last-mile applications. Bart handles broadband inquiries and last mile access projects from across the state including areas within: Ashland, Amanda, Athens, Cambridge, Mansfield, Johnstown, Carrollton, Scio, Midland, Jewett, Waynesville, Collinsville, Centerburg. Bart is exploring options in three camps within (MWCD) Muskingum Watershed Conservancy District: (FFA) Future Farmers of 38 | P a g e America Muskingum, Aldersgate and (NEOSA) Northeast Ohio Salvation Army. Bart Winegar’s thirty-four year career in information technology and telecommunications includes serving as President of STI Communications; an Ohio based CLEC. He also served as Vice President of SOTA Technologies, Inc. with a primary focus on network engineering, VoIP and ISP services. Bart also served as President of AEGIS Consulting, LLC assisting small businesses in leveraging information technology. Bart Winegar has a BBA Organizational Leadership, Mount Vernon Nazarene University and AS Information Technology, Franklin University in addition to numerous certifications including PMP, Project Manager Professional. Follow @ConnectOH on Twitter | Like us on Facebook | Forward this email to a friend 51 Jefferson Ave, Suite 100| Columbus, Ohio 43215 Change the e-mails you receive from Connect Ohio or Click here to unsubscribe from all emails Connect Ohio | 51 Jefferson Ave, Suite 100 | Columbus, OH 43215 | 614-220-0190 Click here to change the types of e-mails you receive from Connected Nation or Unsubscribe from all e-mails 39 | P a g e Connect Ohio's e-Newsletter, March 2015 Featuring:Federal Policy Update on Net Neutrality; Connect Ohio's Participation at Tech Lobby Day; and more! Also, Connect Ohio has a new Executive Director, Lindsay Shanahan 40 | P a g e New Connect Ohio Executive Director to Target Technology Adoption Gaps Statewide Connect Ohio announced on March 17th, that Lindsay Shanahan will be taking over the role of Executive Director. Shanahan joined the Connected Nation team two years ago to research broadband and formulate related policy recommendations for expanded broadband access, adoption, and use. Connect Ohio’s former Executive Director, Stu Johnson, is assuming the role of Vice President for Connected Nation’s Digital Works program. “I could not be more excited for the opportunity to lead Connect Ohio in its next chapter,” said Shanahan. “One of my priorities in this new role at Connect Ohio is to encourage more women to pursue careers in science and technology-based fields. Research suggests that women are dramatically underrepresented in technology, yet a diverse tech workforce is critical to economic development.” 41 | P a g e As Executive Director of Connect Ohio, Shanahan will continue Connect Ohio’s efforts to improve the availability and adoption of broadband among homes, businesses, and communities. According to Connect Ohio research, Ohio’s home broadband adoption rate was 76% overall (62% for rural Appalachia; 56% among low-income households; and 49% among older adults). Shanahan will also facilitate Connect Ohio's involvement in state broadband initiatives with public and private sector stakeholders, and manage Connect Ohio's programs including local broadband action planning, broadband inventory mapping and technical assistance, research, and community solutions support. Read more about Lindsay Shanahan Connect Ohio Participates in Second Annual Tech Lobby Day Coinciding with St. Patrick’s Day, on Tuesday, March 17, Connect Ohio staff participated in the second annual Tech Lobby Day, hosted by Technology for Ohio’s Tomorrow. The goal of the Tech Lobby Day was to demonstrate to legislators and key staff how broadband is leading to innovation in all aspects of the Ohio economy. The legislative reception was held at the Ohio Statehouse Museum Gallery. KNOWiNK, VivioSoft, Franklin University, Whence, e-Cycle, and TECHCORPS each demonstrated how broadband and technology is impacting Ohio’s economy. Program remarks were provided by Emily Williams, Executive Director of Technology for Ohio’s Tomorrow; Stu Johnson of Connect Ohio; and Senator Joe Uecker (District 14). Read more about Tech Lobby Day 42 | P a g e Net Neutrality In a 3-2 vote along party lines, the Federal Communications Commission (FCC) adopted a set of strong network neutrality rules and regulatory framework that will govern the manner in which broadband Internet Service Providers (ISPs) offer service to consumers and businesses. The FCC’s rules enforcing “net neutrality” will go into effect soon and have been subject to intense public attention over the last few months. No other broadband policy issue has received more attention – over 4 million comments were filed at the FCC, and FCC Chairman Tom Wheeler has testified before Congress five times in the last two weeks on the FCC’s landmark decision. At Connect Ohio, we are studying the impact that the rules may have on broadband service in Ohio communities and areas in which state broadband policy might need to be adjusted or modified to account for the new federal rules. Read more about the FCC Decision How Technology Is Changing The Business Blockbuster was one of the largest video rental chains in the United States and now feels like a distant memory. Netflix and Redbox have transformed the way we watch movies, but could Blockbuster have stayed in the game? Read more about Technology in Business 43 | P a g e Demand Aggregation Connect Ohio assists with the demand aggregation process by mapping broadband inquiries and sharing the map and locations with potential ISPs. We routinely communicate with over 100 providers throughout the state to stay abreast of their expansion projects and bring awareness to potential markets. A great recent example of the process is an unserved area of south Zanesville where a motivated resident collected the names and addresses of nearly 40 neighbors. Each resident expressed sincere interest in subscribing to broadband. Connect Ohio provided mapping resources and technical consulting and also facilitated discussions. Today we have an interested ISP conducting a feasibility study with a high likelihood of serving the area. We plan to post additional blogs as this project unfolds. How can you become involved? The most efficient way to communicate your interest is to use the online web form. However, we also accept broadband inquiries by telephone (866-881-9424) and email at [email protected]. If you live or work in an unserved area, and would like to be part of the demand aggregation process, we invite you to contact us. Read more about Demand Aggregation Bart Winegar Participates In Ohio Wireless Internet Service Provider Association Meeting Washington Court House, OH: Bart Winegar, Senior Manager Connect Ohio, participated in the March meeting of Ohio WISPA, (Wireless Internet Service Provider Association), with special guests Ohio Senators Joe Uecker (14) and Bob Peterson (17). Senator Uecker is a cofounder of the Ohio Broadband and Technology Caucus, a group of legislators dedicated to tackling broadband connection and other technology issues. Senator Peterson represents the largest district (17) in Ohio including Washington Court House and has first-hand knowledge of the challenges to last-mile broadband access in rural areas. 44 | P a g e WISPA members provide broadband access to over 100,000 rural Ohioans and who would otherwise be without viable high-speed internet access. The meeting was hosted by Country Connections at their operations center in downtown Washington Court House. The members shared a number of ideas on how the State might help them to reach more unserved areas of rural Ohio. You made it to the bottom of the Newsletter! As a special thanks for reading we thought we would announce that the e-Newsletter format will be changing soon to a format that will be easier to read and provide the very best of COH news! Stay tuned! Follow @ConnectOH on Twitter | Like us on Facebook | Forward this email to a friend 51 Jefferson Ave, Suite 100| Columbus, Ohio 43215 Change the e-mails you receive from Connect Ohio or Click here to unsubscribe from all emails Connect Ohio | 51 Jefferson Ave, Suite 100 | Columbus, OH 43215 | 614-220-0190 Click here to change the types of e-mails you receive from Connected Nation or Unsubscribe from all e-mails 45 | P a g e Appendix 4: Copy of Provider Outreach Email for Broadband Maps Hello Again! The Ohio Development Services Agency has contracted with Connect Ohio to collect broadband data to determine what broadband services in the state look like since the final round of SBI mapping was completed in October 2014. Data for this mapping project should be submitted by May 8th. Connect Ohio will work with you, as we have in the past, to ensure that the data and other information you provide accurately represents your current services. No later than May 15 we will require your approval to include your individual provider coverage on the updated map. We ask that you supply data for this project in as granular a format as possible (e.g. address level). Also, please provide us with your maximum advertised speeds (i.e, 5 Mbps download x 1 Mbps upload) instead of speed tier information (e.g., 3 Mbps to less than 6 Mbps download/768 Kbps to less than 1.5 Mbps upload). This will allow for more accurate maps and analysis. Production of the statewide map is estimated to be June 9, 2015 release. We have attached an NDA for review and signature. As always, we appreciate your participation and look forward to working with you on this project. Warmest Regards, Chip Spann (606) 748-3343 [email protected] 46 | P a g e Appendix 5: Ohio Broadband Provider Roster PROVIDER NAME PLATFORM WEBSITE 1 Touch Technology Solutions, LLC Fixed Wireless http://www.1touchtechnologysolutions.com/ 5G Mesh Fixed Wireless http://www.5gmesh.com/ Amplex Wireless Fixed Wireless http://www.amplex.net Arcadia Telephone Company DSL http://www.tdstelecom.com/ Armstrong Utilities, Inc. Cable, Fiber http://cable.armstrongonewire.com/ Arthur Mutual Telephone Company DSL http://www.artelco.net AT&T Mobility LLC Mobile Wireless http://www.wireless.att.com/ Avolve, Inc. Fixed Wireless http://www.avolve.net Ayersville Telephone Company DSL http://www.ayersvilleteleco.com Ayersville Telephone Company DSL http://www.ayersvilleteleco.com Bascom Long Distance Fixed Wireless http://www.bascomtelephone.com Bascom Mutual Telephone Company Fiber http://www.bascomtelephone.com Bellaire Television Cable Co, Inc. Cable http://www.bellaire.tv Benton Ridge Telephone Company DSL, Fixed Wireless http://www.brtelco.com/ Block Communications, Inc. Cable, Fiber http://www.buckeyecablesystem.com/ BluSky Wireless Fixed Wireless http://www.bluskywireless.com/ Bresco Broadband Fixed Wireless http://www.brescobroadband.com/ Bryan Municipal Utilities Cable, Fiber http://www.cityofbryan.net Buckland Telephone Company Fiber http://www.btccom.net Cable Co-op, Inc. Cable http://www.oberlin.net CableSuite 541, Inc. Cable http://www.conneauttelephone.com Cebridge Acquisition LLC Cable http://www.suddenlink.com/ Cellco Partnership and its Affiliated Entities Mobile Wireless http://www.verizonwireless.com/ CenturyLink, Inc. DSL http://www.centurylink.com Cequel III Communications II, LLC Cable http://www.suddenlink.com/ Champaign Telephone Company DSL, Fiber, Fixed Wireless http://www.ctcommunications.com Cincinnati Bell Cable, DSL, Fiber, Mobile Wireless http://www.cinbell.com City of Wadsworth Cable http://www.wadsnet.com Comcast Cable Communications, LLC. Cable http://www.comcast.com Continental Telephone Company DSL http://www.tdstelecom.com/ 47 | P a g e PROVIDER NAME PLATFORM WEBSITE Country Connections LLC Fixed Wireless http://www.countryconnections.net/ CoxCom Inc. Cable http://ww2.cox.com Cricket License Company, LLC Mobile Wireless http://www.leapwireless.com Crystal Broadband Networks Cable http://crystalbn.com/ D&P Communications, Inc. Fixed Wireless http://www.d-pcommunications.com/ Dark Horse Networks, LLC Fixed Wireless http://www.dhwireless.net DataBit Solutions Corp Fixed Wireless http://www.dbscorp.net/ Doylestown Communications, Inc. Cable, DSL, Fiber http://doylestowntelephone.com/ Eagle Communications, LLC Fixed Wireless http://www.safe-t.net/ East Cleveland Cable TV and Communications, LLC Cable http://www.ecctv.tv Erie County Cablevision, Inc. Cable http://www.buckeyecablesystem.com/ Farmers Mutual Telephone Fixed Wireless http://www.fmtc.cc/ Farmers Mutual Telephone Company DSL http://www.fmtc.cc FiberNet, LLC DSL http://www.wvfibernet.net Fort Jennings Telephone Company DSL, Fiber http://www.fjtelephone.com Freund Enterprises Inc. Fixed Wireless http://www.accessohiovalley.com Friendship Cable of Texas, Inc. Cable http://www.suddenlink.com/ Frontier DSL http://www.frontier.com/ Gateway Telecom LLC Fixed Wireless http://www.stratuswave.net Germantown Independent Telephone Company DSL http://www.fairpoint.com Giga-Data Fixed Wireless http://www.firewireinternet.com/ Glandorf Telephone Company, Inc. Cable, DSL http://www.glantel.net/ GLW Broadband, Inc. Cable http://www.glwb.net GMN Tri-County CAC, Inc. Fixed Wireless http://www.gmn4u.com GoldStar Communications Fixed Wireless http://www.nktelco.net Hocking Internet Technologies, Ltd. Fixed Wireless http://www.hocking.net/ Hometown Cable Company, LLC Fiber, Fixed Wireless http://www.hometowncable.net Hometown Cable Company, LLC Fixed Wireless http://www.hometowncable.net Horizon Chilicothe Telephone DSL, Fiber http://www.horizontel.com Hughes Network Systems, LLC Satellite http://www.hughesnet.com/ Imagine Networks, LLC Fixed Wireless http://inxwireless.com/ Intelliwave, LLC Fixed Wireless http://www.intelliwave.com 48 | P a g e PROVIDER NAME PLATFORM WEBSITE JB-Nets, LLC Fixed Wireless http://www.jbnets.net Jefferson County Cable TV, Inc. Cable http://www.voiceflight.biz Jenco Wireless Fixed Wireless http://www.jencospeed.net Kalida Telephone Company, Inc. DSL http://www.kalidatel.com King Office Service, Inc. Fixed Wireless http://www.kosinet.com Level 3 Communications, LLC Fiber http://www.level3.com LightSpeed Technologies Fixed Wireless http://www.lsti.net/ Little Miami Communications Corporation DSL http://www.tdstelecom.com/ Mango Bay Communications Fixed Wireless http://www.mangobay.net/ Massillon Cable TV, Inc. Cable http://www.massilloncabletv.com/ McClure Telephone Company Fiber http://www.mccluretelephone.com Mechcom Dot Net Fixed Wireless http://www.mechcom.net Mediacom Indiana LLC Cable http://www.mediacomcable.com MegaPath Corporation DSL http://www.megapath.com MetaLINK Technologies, Inc. Fixed Wireless http://www.metalink.net/ Mikulski Communications LLC Fixed Wireless http://www.mikulskicom.com Minford Telephone Company DSL http://www.falcon1.net Mobilcomm, Inc. Fixed Wireless http://www.heavenwire.net/ Nelsonville TV Cable, Inc. Cable, Fiber http://www.nelsonvilletv.com New Era Broadband, LLC Fixed Wireless http://www.newerabroadband.com/ New Knoxville Telephone Company Cable, DSL, Fiber http://www.nktelco.net/ NexGenAccess Inc. Fixed Wireless http://www.nexgenaccess.com NKTelco Inc. Cable, Fiber http://www.nktelco.net/ North Coast Wireless Communications Fixed Wireless http://www.ncwcom.com/ North West Net, Inc. Fixed Wireless http://www.nwbright.net Oakwood Telephone Company DSL http://www.tdstelecom.com/ OneCommunity Fixed Wireless http://www.connectakron.org/ Orwell Telephone Company DSL http://www.fairpoint.com PowerNet Global Communications Fixed Wireless http://www.powernetglobal.com/ RAA Services Fixed Wireless https://www.facebook.com/RaaServices Redbird Internet Services Fixed Wireless http://www.redbird.net Reliable Wireless Solutions Fixed Wireless http://www.reliable-wireless.com/ 49 | P a g e PROVIDER NAME PLATFORM WEBSITE Ridgeville Telephone Company Cable, DSL, Fiber http://www.ridgevilletelephone.com Ripflo Network, LLC Fixed Wireless http://cueband.lightyearwireless.com/ Rowe Wireless Networks, LLC Fixed Wireless http://www.roweinternet.com/ S. Bryer Cable TV Corp. Cable http://sbryercabletv.com SAA bright.net, Inc. Fixed Wireless http://saa.net Sherwood Mutual Telephone Association DSL http://www.smta.cc Skycasters Satellite http://www.skycasters.com Smart Networks, LLC Fixed Wireless http://www.gosmartnetworks.com/ Southern Ohio Communication Services, Inc. Fixed Wireless http://www.socs.cc Spacenet, Inc. Satellite http://starband.com/ Sprint Corporation Mobile Wireless http://www.sprint.com/ Sprint Corporation Mobile Wireless http://www.sprint.com/ Sycamore Telephone Company DSL, Fiber http://www.sycamoretelephone.net Telephone Service Company Cable, DSL, Fiber http://www.telserco.com/ The Columbus Grove Telephone Company Cable http://www.fairpoint.com The Conneaut Telephone Company DSL http://www.conneauttelephone.com The Middle Point Home Telephone Company DSL http://www.telserco.com/ The Nova Telephone Company DSL http://www.novadsl.net The Ohio Bell Telephone Company DSL http://www.att.com The Orwell Telephone Company Cable http://www.fairpoint.com The Ottoville Mutual Telephone Company Fiber http://www.ottovillemutual.com The Vanlue Telephone Company DSL http://www.tdstelecom.com/ Time Warner Cable Inc. Cable http://www.timewarnercable.com/ T-Mobile USA, Inc. Mobile Wireless http://www.t-mobile.com/ tw telecom of ohio llc DSL, Fiber http://www.twtelecom.com UDATAnet Wireless Fixed Wireless http://wireless.udata.com/ Vaughnsville Telephone Company, Inc. DSL http://www.nwbright.net/ ViaSat, Inc. Satellite http://www.wildblue.com/ Wabash Communications Fixed Wireless http://www.wabash.com/ Wabash Mutual Telephone Company DSL, Fiber http://www.wabash.com/ Waldron Communication Company Fixed Wireless http://www.waldrontel.com Wavelinc Communications Fixed Wireless http://www.wavelinc.com/ 50 | P a g e PROVIDER NAME PLATFORM WEBSITE WideOpenWest Finance, LLC Cable http://www.wowway.com/ Windstream Corporation DSL http://www.windstream.com/ Woodsfield Municipal Cable Cable http://bit.ly/18WCHrU Your Digital Partner, LLC Fixed Wireless http://www.skyrunner1.net/ 51 | P a g e Appendix 6: Sample District Factsheet Ohio State House District 91 Broadband Availability Fact Sheet October 2014 Total Households in District: 46,838 Fixed Broadband Availability Includes Cable, DSL, Fiber, Fixed Wireless Speed Threshold Download/Upload 768 Kbps/200 Kbps 3 Mbps/768 Kbps 10 Mbps/1.5 Mbps 25 Mbps/3 Mbps Households Served by Broadband 43,215 42,149 33,369 31,999 Percent of Households Served 92.26% 89.99% 71.24% 68.32% Households Unserved by Broadband 3,623 4,689 13,469 14,839 Percent of Households Unserved 7.74% 10.01% 28.76% 31.68% Fixed Broadband Competition 33,347 households are served by two or more fixed broadband providers (71.20%) Maximum Fixed Broadband Speeds Download: 50 Mbps to 99.9 Mbps Upload: 3 Mbps to 5.9 Mbps Mobile Wireless Availability 46,835 households are served by mobile wireless broadband (99.99%) All Rights Reserved. © Copyright 2015 • Connect Ohio • Columbus, OH 43215. 52 | P a g e 53 | P a g e 54 | P a g e