2014 Annual Report
Transcription
2014 Annual Report
Flybe Group plc Annual Report 2014 transforming flybe Flybe Group plc Annual Report 2014 PH 456M PH 108M H 70MP 6601_Flybe_AR_2014_Cover2.indd 2-4 11/06/2014 15:17 Flybe at a glance Key financial highlights 2014 £m 868.4 (247.9) 620.5 Total revenue under management2 Less: joint venture revenue Group revenue Adjusted profit/(loss) before tax, net restructuring and surplus capacity costs3 Adjusted profit/(loss) before tax and net restructuring4 Profit/(loss) before tax Profit/(loss) after tax 2013 (restated) £m 781.5 (167.2) 614.3 1.7 (23.6) 8.3 8.1 8.0 (33.1) (41.1) (42.2) 1 Includes our franchise partner, Loganair. Includes our joint venture, Flybe Finland. 3 Adjusted profit/(loss) before tax, net restructuring and surplus capacity costs defined as profit/(loss) before tax, net restructuring and surplus capacity costs of £1.9m (2012/13: £12.8m) and revaluation gains on USD aircraft loans of £8.3m (2012/13: loss of £4.7m). Surplus capacity costs represent the costs incurred in the year relating to capacity that is considered by management to be surplus as a result of restructuring decisions taken in 2012/13. See pages 23 and 24 of the Financial Review for further detail. 4 Adjusted profit/(loss) before tax and restructuring defined as profit/(loss) before tax and net restructuring costs of £0.2m (2012/13: £8.0m). 2 Overview Flybe at a glance Introducing our new CEO Strategic report Chairman’s statement Business model Chief Executive Officer’s statement Business review Strategy and KPIs The Purple Way Financial review Risks and uncertainties Corporate responsibility Governance Chairman’s statement on corporate governance Board of Directors Corporate governance Audit Committee report Directors’ report Directors’ remuneration Statement of Directors’ responsibilities 6601_Flybe_AR_2014_Cover2.indd 5-7 IFC 2 8 12 14 16 19 20 21 34 38 45 46 49 58 63 66 84 Financial and other information Independent auditor’s report 85 Consolidated income statement 90 Consolidated statement of comprehensive income 91 Consolidated statement of changes in equity 91 Consolidated balance sheet 92 Consolidated cash flow statement 93 Notes to the consolidated financial statements 94 Company balance sheet 133 Company statement of changes in equity 134 Company cash flow statement 134 Notes to the Company financial statements 135 Five-year summary 138 Glossary139 Acknowledgments Flybe would like to thank all those who participated in producing this report, particularly the members of staff for their contributions. This report is available on our website: www.flybe.com/corporate/investors/ The Directors present the Annual Report and Accounts for the year ended 31 March 2014. References to ‘Flybe’, the ‘Group’, the ‘Company’, ‘we’ or ‘our’ are to Flybe Group plc (registered number 1373432) and its subsidiary companies, where appropriate. The Strategic Report contains statements that are forward looking. These statements are made by the Directors in good faith based on the information available to them up to the time of approval of this report. Such statements should be treated with caution due to the inherent uncertainties and risk associated with forward looking information. This document was printed in the UK using vegetable based inks which have lower VOC (Volatile Organic Compounds) emissions, are derived from renewable sources and are less hazardous than oil-based inks. The paper is sourced from responsible sources and is environmentally friendly, using an ECF (elemental chlorine-free) process and produced at a mill that is certified to the ISO14001 environmental management standard. The mill is fully FSC-certified. The printer is ISO 14001 accredited and Forest Stewardship Council (‘FSC’) chain of custody certified. FSC ensures there is an audited chain of custody from the tree in the well-managed forest through to the finished document in the printing factory. If you have finished reading this report and no longer wish to retain it, please pass it on to other interested readers or dispose of it in your recycle paper waste. Designed and produced by Instinctif Partners www.instinctif.com 11/06/2014 15:17 Overview Strategic report Governance Delivering on Flybe’s turnaround Delivering connectivity for the UK regions 1 1.1% growth in Revenue under management to £868.4m (2012/13: £781.5m) .9% increase in passenger numbers 6 in UK scheduled airline at 7.7 million (2012/13: 7.2 million), despite 1.4% reduction in seat capacity 620.5m of Group revenue (excluding joint £ venture) up by 1.0% from 2012/13’s £614.3m .4 ppts improvement in load factors 5 to 69.5% (2012/13: 64.1%) ecord passenger numbers and load factors R in UK scheduled airline .3% decrease in Group operating costs before 3 restructuring at £619.5m (2012/13: £640.9m) 8.1m of profit before tax of compared to loss £ of £41.1m – improved performance in every part of Flybe’s business win-engine growth strategy announced – T branded and white label 150.1m of net cash raised reflecting investor £ confidence in Flybe’s future Financial and other information 1 .8% improvement in Flybe UK’s passenger revenue per seat at £49.70 compared to prior year’s £48.84; Flybe UK’s cost per seat (on a constant currency basis) before restructuring and surplus capacity was 1.6% below prior year 5.1% sector share up from 52.4% last year 5 making Flybe the leading airline brand in the UK regional market. In the UK domestic sector, Flybe’s share was 28.3% (2012/13: 28.1%) perating from 7 UK bases and serving O 64 airports in total throughout the UK and Europe1 Major expansion announced at London City Delivering connectivity for Europe’s mainstream airlines 247.9m of revenue in first full year of £ expanded Finnair joint venture operations up from £167.2m in 2012/13 ervice standards and punctuality S on and above target umber of ongoing discussions for new N white label opportunities Flybe Group plc Annual Report and Accounts 2013/14 1 Introducing our new CEO Transforming Flybe Q A he last few years have been difficult T for Flybe. What made you want to take up the job? There were three reasons. First, I spotted in Flybe significant potential based on a clear and compelling purpose which the business had not really capitalised on. By providing regional customers with time-saving access to the world, Flybe had the potential to play a unique and powerful role in connecting regional communities and linking regional economies not just in the UK but across Europe, both in a Flybe-branded capacity and by flying regional routes on behalf of national flag carriers. 2013/14 has been a year of transformation for Flybe with a significant restructuring of the business, extensive organisational muscle-building, new process implementation, in-year delivery against key revenue and cost objectives, a major equity fund raising and the setting out of a new, clear strategic vision. Its new CEO, Saad Hammad, explains. I could see that the alternative to a 90-minute flight with Flybe is usually a long and painful car, ferry and/or rail journey that is at least three hours long. So Flybe plays a unique role in fulfilling important social and economic needs. If Flybe didn’t exist, it would be necessary to invent it. Our smaller aircraft give us a unique ability to serve lower volume regional routes which the larger airlines cannot operate profitably with their bigger aircraft with more seats to fill. Our aircraft types also enable us to operate out of smaller, local airports with shorter runways. Through hub airports, we also connect local airports to the world. The second thing that struck me is that Flybe is full of good people. Professional, diligent people, passionate and committed to what we do. People who, above all else, are decent and authentic, with big hearts. The combination of a great purpose and great people was hugely attractive. The challenge, of course, was that Flybe could only thrive if structured in the right way. We needed a competitive and sustainable cost base, an upgraded commercial capability and a rigorous, fact-based management culture. The business was in need of a significant transformation. I have extensive experience not only of the airline sector but also of business turnarounds and transformation, so I knew what needed to be done. This is the third reason. 2 Flybe Group plc Annual Report and Accounts 2013/14 Overview Strategic report Governance Financial and other information lybe has emerged from its F recent challenges a stronger and better organised company, well positioned for the future. Q A What struck you on joining? y first impressions included M many positives: >>Flybe has an established brand with strong UK domestic and UK regional sector shares. >>There was great momentum behind Phases 1 and 2 of the restructuring programme that had already started, although I could see that further Immediate Actions were required. >>Finnair’s CEO gave me some very positive feedback about Flybe Finland’s service and cost performance in our contract flying operation with 22 aircraft operating on Finnair’s behalf. >>Flybe’s employees told me loudly and clearly that there was a real mandate for, and expectation of, change to how the business operates. >>During my personal discussions and interactions with staff, both at headquarters in Exeter and around our bases, I was exceptionally impressed by their professionalism, commitment and passion. I wanted to build on these strengths. Hence the strategy I announced in November 2013 used these as the cornerstones for the development of a reshaped Flybe. It was clear that there was much to do, but the willingness among everyone in the business to see through real change was fundamental. The way our employees have reacted subsequently to the size and pace of change, has been amazing. Flybe has a magic ingredient and that is its people. I am immensely proud to be serving them as their CEO. Q You mentioned the challenges – what were the key ones you faced on joining? The main challenges were to ensure the survival of the business and to establish a secure platform for profitable future growth. Our cash position needed strengthening, our costs were too high and the cost reduction measures already underway were a start but just did not go far enough. Our commercial capability was also weak and too many routes were unprofitable. Our network and organisation were complex and inefficient, and we had surplus, underutilised aircraft with aircraft types ill-matched to the needs of our route network. Finally, confidence was waning amongst all stakeholders. A To address these issues, I asked everyone in Flybe to concentrate on what I called the ‘5 Cs’: 1.Cash – improving our cash position to create maximum financial headroom. 2.Cost – moving to a world-class cost base through additional measures to compete profitably and offer attractive fares to customers; and establishing an efficient organisational structure. 3.Configuration – ensuring we have the right route network, number of bases and aircraft, and aircraft types (right aircraft on the right routes); and improving aircraft and crew utilisation. 4.Commercialisation – strengthening our commercial capability to focus on customers and drive revenue growth. 5.Confidence – building the confidence of our shareholders, our customers, our partners and our employees through active engagement and urgent delivery on the priorities of the business. I am delighted that we have been able to meet the challenges faced by the business head on through the 5 Cs programme. Flybe returned to profitability in 2013/14 and generated positive operating cash. Our shareholders supported a significant capital raise in March 2014. Flybe Group plc Annual Report and Accounts 2013/14 3 Introducing our new CEO Transforming Flybe Continued While we are not yet operating at full potential and are still moving towards target levels of profitability, we have moved back into profit, reconfigured the business to a more viable network, started to reduce unit costs to a more sustainable level and have started to generate commercial momentum, with unit revenue growth in every month since August. Flybe’s load factors are now at record levels. We are of course saddened that we have had to lose so many diligent, committed colleagues via TUPE transfers or redundancy. I am very grateful for the positive and constructive way in which our employees, trades unions and employee representatives approached the consultation process regarding redundancies as well as the efforts that went into mitigating the numbers of job losses. The headcount reductions are now largely delivered, although there are a few people still scheduled to leave Flybe at the end of the summer. In total during the year, we generated £47m of cost savings, through headcount reductions, outsourcing and procurement gains. We disbanded the Company’s divisional structure, streamlined the senior management team and moved to a simplified, integrated organisation which we have called ‘One Flybe’. In terms of configuration, we refocused our UK network on the seven larger bases and closed six smaller bases in the Isle of Man, Newcastle, Aberdeen, Inverness, Jersey and Guernsey. Flybe is of course continuing to operate services to and from all of these airports. We also successfully rationalised our route network for the Summer 2014 season (beginning April 2014), impacting 55 out of last year’s 140 summer routes, including the discontinuation of 30 unprofitable routes. Surplus aircraft capacity is being addressed by grounding 10 aircraft at the end of March 2014 and a further four by the end of the Summer 2014 season. Work is continuing to reduce the cost of this aircraft grounding. 4 Flybe Group plc Annual Report and Accounts 2013/14 A significant part of our improved commercialisation programme involved the filling of key management roles through a balance of external recruitment and internal appointments. Revenue, pricing and route management improvements were implemented and a number of marketing enhancements were rolled out, all with positive revenue per seat, load factor and contribution impact. Partner and supplier negotiations, for example, with airports and aircraft manufacturers, also delivered significant benefits. A structured route profitability and selection methodology was developed and implemented. Over 100 potential new routes have been assessed using this approach and nine new routes were selected for Summer 2014, which are already trading ahead of expectations. Separately, we made progress on improving the profitability of our Finland joint venture with Finnair. The Flybe Finland JV continues to be profitable in its white label flying operations. A programme to reduce losses in the legacy scheduled risk flying business is being implemented with effect from April 2014, with two of the six loss-making lines of scheduled risk flying being removed. The changes we made have enabled us to regain the confidence of all stakeholders. We approached the capital markets in early 2014 and were able to raise £150.1m of net proceeds on 12 March 2014 in a Firm Placing and Placing and Open Offer. The fact that this was over-subscribed, and at a price that was only a 7.2% discount to the share price immediately prior to the announcement, reflects the growing support that the investment community has for Flybe. We now have a balance sheet which allows us to weather significant shocks that can impact the whole aviation industry and we have the financial firepower to fund additional productivity enhancements and profitable future growth. We also now have a balanced shareholder base supported by some well-known and highly respected institutions, although this has entailed the exit of Rosedale from the shareholder register. Rosedale and the Jack Walker family have been unswerving supporters of Flybe over many years and I would like to thank them for that. Overview Strategic report Governance Financial and other information 013/14 has seen Flybe return 2 to profitability and make a significant step towards our goal of being Europe’s best local airline. Q You have talked about the internal challenges but what about the wider back drop for aviation? The aviation industry is a vital part of the wider economic landscape. Without it, both domestic and international trade would be much more difficult and the global economic picture would be a radically different one. A On a global level, air travel demand looks set to continue growing in line with the global economic recovery. On the supply-side, aviation remains highly competitive, with the rise of the Middle Eastern network carriers providing a real challenge to the large established flag carriers in Europe. This threat to their profitability may well, over the course of time, lead them to rethink how they provide the unprofitable regional feed traffic that is important for their longhaul networks. In so doing, this may provide an opportunity for Flybe to step in either as a scheduled flying substitute or, through a partnering arrangement, as a lower cost white label provider. Fuel prices remain the most difficult cost to control across the industry. Our immediate needs are well met with an extensive hedging programme that has 72.7% of our next twelve months’ requirements provided for. However, as we saw when fuel prices moved up in 2011 to its current levels in the $100 to $115 per barrel range for Brent, there is always the possibility for another step-change to come into effect. There is little that any airline can do to minimise this as it is not possible, nor desirable, to hedge over a highly extended period. We would expect fuel price rises to be passed onto customers in time. There are a number of regulatory, policy and taxation issues which act as a brake on delivering the optimal set of outcomes across the industry. I will focus on three – EU Emissions policy, UK APD and London runway capacity. Firstly, emissions of greenhouse gases are a critical issue for our industry. Flybe is one of the first airlines to recognise the need to minimise these emissions and invested early in new aircraft that were more fuel efficient than their predecessors. Having completed the fleet transition to Bombardier Q400 turboprops the mainstay of our fleet – and Embraer E-series jets in 2009, Flybe has been ahead of the rest of the industry, where significantly older aircraft remain in place. However, the EU regulation in relation to the Emissions Trading Scheme was amended during the year to exclude extra-EU operations. This means that airlines which operate wholly within the EU, such as Flybe, are at a competitive disadvantage versus other airlines which do a mix of EU and extra-EU flying. An intra-EU airline with a more fuel efficient fleet is being discriminated against simply due to its flying footprint. In a similar vein, Air Passenger Duty (‘APD’) in the UK, is another Government activity that does not achieve a rational economic outcome. APD is an inhibitor to regional economic regeneration and hurts regional operators like Flybe disproportionately, as it discriminates against domestic travel in favour of international and long-haul travel. APD was introduced primarily as a revenue-raising mechanic that reflects the lack of Duty on aviation fuel. However, unlike such a Duty, it has never been rationally graduated. The basic domestic rate for APD has rocketed 160% from £5 for a one-way flight when it was introduced in 1994, to £13 today, which on a domestic sector, such as Newquay – Gatwick of 215 miles, works out at an average of 6p per mile. By way of contrast, the new B and B rate for long-haul will be £71 from April 2015, which, on a 3,400-mile trip to Bermuda, works out at 2p per mile; or 6,000 miles to Tokyo at 1.2p per mile. There is absolutely no logic to such a discriminatory tax regime. Flybe Group plc Annual Report and Accounts 2013/14 5 Introducing our new CEO Transforming Flybe Continued Furthermore, the regime discriminates even further against UK domestic air travel. A round trip from Southampton to Dublin (538 miles) incurs only one set of tax, while a round trip from Birmingham to Edinburgh (501 miles) suffers double taxation, as both sectors are UK departures. This results in a clear price incentive for people to travel abroad rather than within the UK. On a flight that might cost only £30, a £13 tax levy is very significant. Given this double taxation, it would be much more equitable – and ultimately much more beneficial to the UK economy – to introduce an even lower APD charge on domestic or short sector routes. Regional aviation is a key part of the UK’s transport infrastructure. Nearly half of Flybe passengers are business people. These are busy people, the majority of whom live in the UK’s regions. They are poorly served by London’s airports and the available rail links, which principally go to and from London, and are neither convenient nor practical. For the worker who lives in the South West, for example, and commutes to an oil job in Aberdeen, there is no practical alternative to flying. Similarly, Edinburgh to Birmingham is an appalling rail journey; Belfast to Manchester is, in part, a long, slow ferry ride. Regional air transportation is not a luxury. It is an essential part of a modern thriving economy, especially when the regions account for 80% of UK GDP. Flybe will continue to lobby the UK Government to reform APD further to ensure regional travellers do not have to pay a discriminatory tax levy. The third issue concerns the Airports Commission in the UK, led by Sir Howard Davies, which has been charged with making recommendations in 2015 on new runway capacity in the South East of England. Flybe is concerned by the overwhelming focus of the Davies Commission on global connectivity with larger jets that will mainly benefit non-UK residents and those residing in the South East. It seems to miss the crucial need for connectivity for the tens of millions of UK residents who live in the UK’s regions. We believe that any incremental runway capacity in or around London at a national hub needs to have guaranteed, yet affordable, take-off and landing slots for regional aircraft, allowing the UK regions to connect to this hub. 6 Flybe Group plc Annual Report and Accounts 2013/14 Q What do you see as the key points for the year ahead? A Our key task in 2014/15 is the full rebirth of Flybe. This involves six key initiatives. First, a full brand re-launch with single-minded focus on a distinctive customer proposition: time-saving and punctual travel for regional customers delivered with a smile. Our new customer promise is to be ‘The fastest way from A to Flybe’, faster than rail and road, and aiming to be on-time, every time. The brand re-launch involves the adoption of purple as our brand colour, a new look and feel to our website, advertising, aircraft livery and on-board presentation as well as a reinvigorated product and service offering. Among the many new products, services and improvements – which include simplified ticket names – our world-first 60:60 Guarantee is our way of showing customers how much we appreciate that their time is precious – that any delay they might experience is of consequence. Flybe’s punctuality has always been well above industry average but we are determined to do everything we can to ensure that every flight arrives on-time. To demonstrate that commitment, our 60:60 Guarantee means that if a flight arrives more than 60 minutes late on stand for a reason within Flybe’s control, customers will qualify for a £60 voucher to put towards their next Flybe booking, if made within 60 days. On-board, we are starting to roll out a number of new enhancements. For example, we now offer small gifts as our passengers depart the aircraft and we are pleased to be one of the first airlines in Europe to enable customers to use their portable electronic devices in flight-safe mode from gate to gate. In June, we will roll out our new contemporary, purple-themed cabin crew uniform. The improvements we are launching are designed to reflect an exciting new era for Flybe, one with a renewed commitment to delivering a great customer experience. We are adopting purple not just as our new brand colour, but as a signifier of a new way of doing things. In the new Flybe, purple is a way of life. Purple is all about the importance of People, Passion and Performance. It is about Positivity and Playfulness. Overview Strategic report Governance Financial and other information 60:60 Guarantee It is about teamwork and One Flybe. It is about great customer service and delivering on our commitments. It is about reaching for the stars and being the best possible airline we can be. We have already launched a structured engagement programme to induct all employees and business partners in the ‘The Purple Way’. This will be followed up by the ‘Flybe Loves Service’ training programme through which we are aiming to send every employee, as well as representatives from our out-sourced service providers, by the end of the year. Second, 2014/15 will be about shifting out of the recent retrenchment to start to grow again our core scheduled branded UK business. Following the nine new routes launched from Birmingham and Newquay, we announced a major expansion at London City, and we are keen to do more. We continue to evaluate both new route and base opportunities as well as looking to extend our range of codeshare partnerships with other airlines. Codeshares enable us to offer our regional customers one-stop to the world through hassle-free transfers at our hubs onto to the long-haul routes offered by partners. financially and operationally. We will continue to optimise this activity while we work with Finnair to explore the opportunities of turning Flybe Finland’s branded scheduled flying business into profit, or exiting from it as an activity. Finally, we plan to complete our review of non-core assets and implement a solution that optimises shareholder value. The above six developments herald a new beginning for Flybe. As we move forward, we must remain disciplined in everything we do. Discipline is vital to secure our future. We need capital discipline to ensure, as we return to growth, new aircraft deployment is done prudently and we maximise the utilisation of those aircraft. We need revenue discipline to ensure our commercial activities are managed in a fact-based and rigorous manner with a relentless focus on the customer. We need cost discipline to safeguard the gains of the painful restructuring we have been through. Finally, we need organisational discipline to ensure we never lose sight of the fact that we are a people business and our strength is our people. Third, we are focused on removing burdensome fleet commitments both in the shape of grounded aircraft and future aircraft obligations. As part of this, we will engage with lessors on early hand back of the aircraft, with flag carriers in Europe on both sub-leasing and white label opportunities and with aircraft manufacturers on redeployment or re-absorption of future orders. We will also explore supplementary flying opportunities within our UK business. As we move forward, we will be guided by our START values: Fourth, we will continue to build management capability in the business. We have already secured a high quality CFO in Philip de Klerk to succeed Andrew Knuckey; a new Company Secretary (Annelie Carver), both of whom join us later in the year; a new MD for our Finnish joint venture (Maunu Visuri) and a Head of White Label Business Development (Jochen Schnadt). Transparency: open, upfront, authentic and sharing. Fifth, we will continue to optimise current white label and franchising partnerships (Finnair, Loganair) and build new ones (such as the arrangement to bring in Stobart Air to supplement Loganair as a franchise partner). In Flybe Finland, the 22 aircraft providing the white label service operated on behalf of our joint venture partner, Finnair, are performing well both Safety: no compromises Teamwork: ‘One Flybe’; collaboration as a way of life Alignment: embrace our goals and the ‘The Purple Way’ and act with urgency Responsibility: take accountability and ownership In summary, I believe that overall we have reasonably clear skies ahead of us for 2014/15 and beyond and I am looking forward to building a profitable and successful Flybe that is capable of exploiting the many opportunities before it. We have the employees and operational capability to become the best local airline in Europe. Flybe has a bright future, a purple future. Viva Flybe! Flybe Group plc Annual Report and Accounts 2013/14 7 Chairman’s statement People have a persistent and growing desire to travel, be it for business, visiting friends and family or recreation. Ground transport infrastructure is becoming saturated in the UK, with inadequate investment failing to provide sufficient capacity to meet demand. The London-centric nature of the UK transport debate dictates that transport infrastructure investment is overwhelmingly spent there, and on links to and from London; HS1, HS2, and Crossrail for example. The ‘aviation’ debate in the UK barely rises above another runway for London. Heathrow declares itself the UK’s only ‘hub’ airport, yet it has air links to only seven UK airports. “Flybe has undergone great change in the last 12 months, not only in its management, but also in developing its strategy and in cementing its balance sheet strength. This has secured strong foundations for the successful turnaround of this business.” Simon Laffin Non-Executive Chairman Flybe is different. Flybe serves 28 UK airports, taking over 7 million passengers around the UK and from the UK to other European destinations. We get on with the business of carrying customers from A to B as quickly, efficiently and respectfully as possible. All those awkward journeys that otherwise would entail long car, rail or ferry trips, become an easy hour or so flight; Exeter to Glasgow, Edinburgh to Birmingham, Guernsey to Southampton or Belfast City to Manchester, for example. Flybe operates from regional airports, where typically the runway seems shorter than the terminal walkway at Gatwick, and where checking-in is so much quicker than even trying to park at Heathrow. These airports are usually closer to where people live and work. They are more convenient and reduce car journeys to the airport as well as total journey times. Regional aviation is a crucial part of the UK’s transport infrastructure. It is not a luxury. It is an essential part of a modern thriving economy. So it remains a source of amazement that the Government persists with the arbitrary and discriminatory application of Air Passenger Duty (‘APD’), where a typical domestic flight can be charged five times the tax per mile of a long-haul one. This is exacerbated when a return international flight suffers this charge once, but a domestic one is taxed twice. Yet in the last Budget, the Government actually reduced long-haul APD rates by £1 billion, while informing Flybe that it could not afford to reduce domestic rates. 8 Flybe Group plc Annual Report and Accounts 2013/14 Overview Strategic report A momentous year for Flybe Under Jim French, the previous Chairman and Chief Executive Officer, the Board concluded that Flybe needed to reduce its cost base significantly and a programme of cost reductions was initiated. In August 2013, Jim stood down as Chief Executive Officer and Saad Hammad joined in that role. Saad, who came with a strong background in logistics and with easyJet, made an immediate impact. He identified that even more needed to be done to reduce costs to compete in this market and that the business needed to upgrade its processes and capabilities as well as to develop its strategy further. Jim stood down as Chairman at the beginning of November 2013, and I joined the business as NonExecutive Chairman. Later that month, Saad presented the Interim Results and announced his twin-engined strategy of regional UK scheduled and white label flying, underpinned by further cost reductions, working with all suppliers, and a highly disciplined approach to commercial and route profitability. In March this year, shareholders contributed £155.7m gross of new equity to provide funds to enable greater resilience to the business, strengthening its balance sheet, and also to fund growth in line with the new strategy, as outlined by Saad. This has now been focused into developing new routes and bases, further efficiency gains and IT investment, fleet optimisation, greater ownership of aircraft and expansion of white label flying. A franchising agreement with Stobart Air was announced covering six routes from London Southend. The following month, the strategy continued to be rolled out, with five new routes announced from London City airport, as well as a complete re-launch of the Flybe brand; a new purple identity, website, aircraft livery, staff uniforms and customer service initiatives. Many of these are being rolled out over the summer and the positive effect will accumulate over the coming months. Governance Financial and other information The cost reduction programmes have, sadly, resulted in over 1,000 job losses. Fortunately, through impressive teamwork with both staff and unions, the number of compulsory redundancies has been small. We are, however, sad to have had to lose good and loyal people from our workforce. Flybe has no option but to remain competitive on cost. Total headcount has now reduced by 29% over the financial year. The turnaround has put a great deal of strain on many employees who have put extraordinary levels of work and commitment into restoring Flybe to financial and commercial health. On behalf of the Board, I would like to pay tribute to each and every employee who has contributed to this; be they cabin crew, maintenance staff, manager, pilot or administrator. As already announced, there will be some further job losses after this summer as seasonal routes are discontinued and some further aircraft are grounded, as planned. However, we believe that we are now on the verge of emerging from this period of retrenchment, and looking forward to future considered and careful profitable growth. The early precursors to this have already been announced with additional routes from Birmingham, London Southend and London City. Board Saad Hammad took over as Chief Executive Officer in August 2013. We believe that Flybe has in Saad a talented and inspirational leader. I became Chairman in November last year. We have already announced that Philip de Klerk will join the Board later this year as Chief Financial Officer. Philip has a strong financial pedigree from both Unilever and SAB Miller and we very much look forward to him joining us. Timo Anderson, former Director General of the UK Military Aviation Authority, joined the Board as a Non-Executive Director in May 2014, and brings great experience of aviation, leadership and air safety. Flybe Group plc Annual Report and Accounts 2013/14 9 Chairman’s statement Continued Jim French, the former Chairman and Chief Executive Officer, retired from the Board in November 2013 after more than two decades working for Flybe/Jersey European, building it into a major regional airline. Mark Chown, Mike Rutter and Andrew Strong, resigned from the Board as Executive Directors in August 2013. Andrew Knuckey, Chief Financial Officer, will retire from the Board in August this year. Andrew has played a key role in the development of Flybe over the last nine years, in particular supporting the turnaround under Saad and this year’s successful capital raise. Anita Lovell stood down as a Non-Executive Director in May last year. Alan Smith has now served nearly nine years on the Board and will retire as a Non-Executive Director in August this year. Chris Simpson stood down as Company Secretary in March this year, having served in this role since before Flybe’s 2010 IPO and before that as Finance Director. General outlook The general economic outlook in our most important market, the UK, has improved – with growth reported in the year to December 2013 of 1.9% – and most commentators expecting 2014 to see growth in the range of 2.4% to 3.5%. While this provides an encouraging back-drop, it is important we continue to ensure Flybe does not depend on positive macroeconomic conditions for its future success, and remains focused on capacity, revenue and cost discipline. While our deliberate actions last year to remove unprofitable routes will continue to impact revenue and profit into 2014/15, our disciplined focus, significantly reduced cost base, strengthened balance sheet and growth strategy, along with an encouraging macroeconomic backdrop, give the Board confidence of delivering a good result for the current year and of driving sustainable profitable growth over the coming years. For the time being, Andrew Knuckey has taken on the role of Company Secretary, until Annelie Carver joins as General Counsel and Company Secretary in June this year. She is currently a partner in the Corporate and Commercial team at Michelmores Solicitors. I should like to thank all the departing Directors for their hard work and commitment over many years and wish the new Directors good health for the challenges to come! Corporate governance In view of the new standards of best practice and regulations, we have made an additional statement on this important area on page 45. Results This year has seen a significant improvement in financial performance as a result of the efforts taken to restructure the business. Adjusted profit before tax, restructuring and surplus capacity costs for 2013/14 was £1.7m, which marks a significant improvement on the prior year’s £23.6m loss, and reported profit before tax was £8.1m (2012/13: loss before tax of £41.1m). The Group generated operating cash flow before restructuring of £7.3m, and its net assets at 31 March 2014 were £194.1m. These results are in line with market expectations. 10 Flybe Group plc Annual Report and Accounts 2013/14 Simon Laffin Chairman Overview Strategic report Governance Financial and other information PH 456M PH 108M H 70MP Flybe... relaunch, rebrand, renewal Flybe Group plc Annual Report and Accounts 2013/14 11 Our twin-engine business model Our Business Regional branded airline ‘White label’ airline A B Core proposition ffordable, time-saving air travel with regional A A and international connectivity for both business and leisure. 12 Flybe Group plc Annual Report and Accounts 2013/14 Core proposition B urnkey capacity solutions to national T European flag carriers by providing aircraft, crew and maintenance. Strategic report Overview To become Europe’s best local airline Safe operations Safety is Flybe’s number one priority. We are committed to developing, implementing, maintaining and constantly improving strategies and processes to ensure that all our aviation activities take place under an appropriate allocation of organisational resources, aimed at achieving the highest level of safety performance while delivering our services. Market leading, regional white label capability Flybe is already the largest regional white label provider in Europe, and has been delivering white solutions to flag carriers in Europe and beyond for more than a decade. Aircraft under management 10 98 Financial and other information Regional market focus Our smaller aircraft can operate profitably How we deliver value Countries Governance Passengers over on lower volume regional routes and at more convenient local airports, often with short runways, serving both business and leisure passengers. Competition comes primarily from road, rail and/or ferry. Flybe offers faster, cost effective access to the outside world, with excellent punctuality and high frequency services to other regions and to connecting hubs, e.g. Manchester, Birmingham and Amsterdam. Disciplined management process Flybe has established a fact-based culture and an analytically-grounded decision making process. This enables the business to make decisions rigorously and focus on the four key metrics which drive value creation: > Optimise passenger revenue per seat > Ensure competitive unit costs and productivity levels > Drive efficient asset utilisation > Optimise margin per white label aircraft Routes over Airports over 7.7m 200 64 Flybe Group plc Annual Report and Accounts 2013/14 13 Chief Executive Officer’s statement Overview A reinvigorated Flybe This year has seen a significant turnaround in financial performance as a result of the efforts taken to restructure the business. The £150.1m net raised in March 2014’s Firm Placing and Placing and Open Offer provides Flybe with strength and a firm foundation for profitable growth. Flybe’s structure and activities As reported in our H1 2013/14 results announcement on 11 November 2013, the Group’s divisions have been removed and the business has been refocused into ‘One Flybe’. We report three business segments: “2013/14 has seen the rebirth of Flybe.” Saad Hammad Chief Executive Officer ONE FLYBE Flybe UK UK scheduled airline operations UK contract flying operations MRO Training Academy Flybe Aviation Services Finland Finnish scheduled airline operations Finnish contract flying operations The MRO provides service to third party customers as well as the UK and Finnish operations 14 Flybe Group plc Annual Report and Accounts 2013/14 Overview Strategic report Governance Financial and other information £868.4m 7.7m revenue under management up from £781.5m in 2012/13 scheduled passengers up from 7.2m in 2012/13 Key financial headlines further Immediate Actions announced in November 2013. Combined, these initiatives delivered cost savings of £47m in 2013/14, and this is expected to increase to £71m in 2014/15. Total revenue under management Less: joint venture revenue Group revenue Adjusted EBITDAR before net restructuring costs 1 Adjusted profit/(loss) before tax, net restructuring and surplus capacity costs 2 Profit/(loss) before tax Profit/(loss) after tax Operating cash inflow/ (outflow) before restructuring costs Net funds/(debt) 3 2013 2014 (restated) £m £m Change % 868.4 781.5 (247.9) (167.2) 620.5 614.3 11.1 48.3 1.0 The Group’s balance sheet at 31 March 2014 had total cash, including restricted funds, of £218.4m at 31 March 2014 (2013: £54.7m), and net funds of £116.9m (2013: net debt of £66.3m). 55.7 The Business Review and Financial Review sections set out the full detail behind the 2013/14 results. 98.9 63.5 1.7 8.1 8.0 (23.6) (41.1) (42.2) n/m n/m n/m 7.3 116.9 (1.6) (66.3) n/m n/m 1 Adjusted EBITDAR before restructuring defined as operating profit/(loss) after adding back depreciation, amortisation and aircraft rental charges and net restructuring costs of £0.2m (2012/13: £8.0m). 2 Adjusted profit/(loss) before tax, restructuring and surplus capacity costs defined as profit/(loss) before tax, net restructuring and surplus capacity costs of £1.9m (2012/13: £12.8m) and revaluation gains/(losses) on USD aircraft loans of £8.3m (2012/13: £(4.7m)). Surplus capacity costs represent the costs incurred in the year relating to capacity that is considered by management to be surplus as a result of restructuring decisions. See pages 23 and 24 of the Financial Review for further detail. 3 Net funds/(debt) includes restricted cash of £40.5m at 31 March 2014 (2013: £31.4m). Results Flybe delivered a result for the year in line with market expectations. Revenue under management, including the full year impact of increased white label flying in Flybe Finland, increased 11.1% to £868.4m (2012/13: £781.5m). Group revenue increased 1.0% to £620.5m (2012/13: £614.3m). Adjusted EBITDAR before restructuring costs increased by 55.7% to £98.9m (2012/13: £63.5m), with an adjusted profit before tax, gains on revaluation of USD aircraft loans, net restructuring costs and surplus capacity costs of £1.7m (2012/13: loss of £23.6m) and a reported profit before tax of £8.1m (2012/13: loss of £41.1m). This significant improvement in Flybe’s trading performance resulted mainly from the Turnaround Plans announced in January and May 2013, and the People Our Turnaround Plan has involved considerable efforts to reduce the cost base of the business. Unfortunately, this process has resulted in the departure of over 1,100 people from the business through redundancy, resignation or transfer to other organisations under TUPE arrangements. While only nine of these redundancies were compulsory, I do not underestimate the effect of these difficult decisions on those staff leaving and the friends and colleagues whom they left behind. On behalf of the entire Board, I would like to thank all of our employees both past and present for their hard work, support and resilience through what has proved to be a very challenging period for the business and its people. Summary 2013/14 marks the rebirth of Flybe. Our turnaround plan has enabled the business to return to profitability. With our strengthened balance sheet following the £150.1m net fund raise, we can leverage our position as Europe’s largest regional airline and start to implement our twin-engine strategy of growing our UK branded business and our white label operations across Europe. With the strengthening of our balance sheet, the Group is now stronger than it has ever been and is well placed to deliver future profitable growth and become Europe’s best local airline. Saad Hammad Chief Executive Officer Flybe Group plc Annual Report and Accounts 2013/14 15 Business review Flybe UK 2013/14 was a year which saw Flybe UK return to profit as a result of decisive management actions across the business, and relentless focus on five Cs – Cash, Cost, Configuration, Commercialisation and Confidence: Cash During the year, in addition to cost reduction measures, we implemented a number of cash generation measures, including the sale of our London Gatwick slots to easyJet for £20.0m and the deferral of 16 E175 aircraft from 2014/15 to 2017 to 2019. Costs Phases 1 and 2 of our Turnaround Plan were announced in January and May 2013, and accelerated in November 2013 with a series of Immediate Actions designed to further improve financial performance and resilience. In total, more than £71m per annum of costs are expected to be taken out of the business by 2014/15 with £47m having been achieved in 2013/14. Full details of the turnaround can be found in the Financial Review. Configuration The Immediate Actions announced in November 2014 has led to significant changes in the way we operate. By the end of March 2014, we had reduced the number of UK aircraft bases from 13 to seven – Belfast, Birmingham, Edinburgh, Exeter, Glasgow, Manchester and Southampton – in order to reduce costs and deliver improved operational efficiencies. This has entailed a consolidation of crew and aircraft at the bigger bases in order to achieve greater utilisation of both the aircraft and the crew. Flybe also continued to take a proactive approach to capacity management by removing, or reducing frequency on, a number of loss-making routes. As a result, seats flown in 2013/14 fell by 1.4% to 11.1m. However, commercial actions taken to stimulate demand led to a 5.4pt improvement in load factor to 69.5%, with passenger numbers increasing by 6.9% to 7.7m. 16 Flybe Group plc Annual Report and Accounts 2013/14 Flybe continues to operate its fleet in a way that optimises the use of the aircraft in service, responding to market demands while at the same time managing its existing fleet. As part of the strategic review announced in November 2013, it was identified that the fleet of 14 E195 118-seat regional jets were surplus to Flybe UK’s current capacity and route network requirements. Therefore, 10 of these aircraft were grounded at the end of March 2014. The four remaining aircraft are currently being deployed, three on scheduled flying and one on a short-term white label operation for Aurigny. Of the total fleet of 14 aircraft, five will be returned to lessors during 2014/15, three are expected to continue flying through Winter 2014/15 and management is in discussions with a number of airlines on possible white label or sub-leasing opportunities for the remaining six. Commercialisation In addition to significant cost reductions, actions taken by the new commercial team to stimulate passenger numbers and improve unit revenues have helped the business return to profitability. In addition to a number of marketing enhancements, these actions included offering more attractive lead-in fares which diluted yields by 6.1% but led to a more than compensating increase in load factors and passenger volumes despite the 1.4% reduction in seat capacity. Load factor improved by 5.4ppt to 69.5% and passenger numbers increased by 6.9% to 7.7m, with a resulting 1.8% improvement in passenger revenues per seat to £49.70. The new commercial team has also adopted a rigorous route assessment model for the evaluation of new routes. Since November 2013, more than 100 routes have been assessed using the model and, in February 2014, nine new routes were announced, which are to date performing ahead of expectations. One of the uses of the proceeds from the equity raise has been to refresh Flybe’s brand, which had largely remained unchanged since it was created in 2002: >>Our aircraft are being repainted in purple with a light blue tail plane interleaved with yellow and red stripes. The interiors are also being updated and the service offering improved with purple mood lighting on boarding, music playing and a chocolate treat to our passengers on deplaning. The new uniforms being introduced this summer pick up on this theme and provide a new and improved look for our staff. Overview Strategic report 55.1% (2012/13: 52.4%) UK regional sector share (including our franchise partner, Loganair) >>To emphasise that one of Flybe’s key advantages is its punctuality, we have introduced a ‘60:60 Guarantee’. If a passenger experiences a delay of more than 60 minutes for reasons within Flybe’s control, they have 60 days to claim a £60 voucher towards their next flight. >>In addition, we have made the website simpler and easier to use and renamed our ticket types. To date, the feedback to all these changes has been very positive and we look forward to seeing their continued impact on the business. During the year, we have also entered into an agreement with Stobart Air to join Loganair as a franchise partner. Operations will be based at London Southend utilising two aircraft, to commence in June 2014. Ensuring passengers arrive at their destination safely and on time is core for any airline and 2013/14 was another positive year for Flybe UK. Of those airlines that operated more than 30,000 flights during 2013 from the ten Civil Aviation Authority (‘CAA’) reporting airports, the statistics confirmed that Flybe maintained its strong performance, delivering an 84.7% (2012: 83.2%) on-time ranking for its reported sample of 103,400 flights. The airline’s performance across our entire network was even better, with an 87.1% (2012: 85.2%) on-time punctuality level, and was among the best delivered in Flybe’s 12 years of operations. Confidence Active engagement with our employees and their Unions, as well as with business partners, suppliers, regulators and investors has yielded a renewed confidence in Flybe. The successful £150.1m net equity fund raising completed in March 2014 is testament to the strong support amongst investors for Flybe’s new management and strategy. Governance Financial and other information 28.3% (2012/13: 28.1%) UK domestic sector share (including our franchise partner, Loganair) Sector share Flybe continues to serve multiple customer segments. During 2013/14, around 40% of Flybe’s passengers were travelling on business, about a third visiting friends and relatives (‘VFR’), and the balance travelling for holiday or leisure. Flybe will continue to adjust its network to match customer needs during 2014/15 and beyond. Flybe’s brand share of the UK domestic airline sector in 2013/14 was 28.3% (2012/13: 28.1%). Excluding London, Flybe’s regional share was 55.1%, up from 52.4% in the previous year. Flybe Training Academy Flybe continues to develop and promote talent within the aviation industry through the training programmes it provides at the Exeter Training Academy facilities. The state-of-the-art building has 26 classrooms, a simulator hall with two full flight Level D simulators, cabin crew simulator hulls for safety and refresher training, and an engineering apprentice workshop. Qualifications offered include a flight deck Multi-Crew Pilot’s Licence (under the first CAA-approved scheme for a UK airline), cabin crew and customer service NVQs, Foundation and Bachelor degrees, and engineering aircraft type approvals. Partnership with Brussels Airlines Contract flying is not confined to Finland, with two aircraft currently operating in Brussels Airlines’ colours. Together with two aircraft that returned to Flybe at the end of March 2014, this meant that four Q400 aircraft operated throughout 2013/14 under this white label arrangement. Flybe Group plc Annual Report and Accounts 2013/14 17 Business review Flybe Finland and MRO Flybe Finland Maintenance, Repair and Overhaul (‘MRO’) Revenues increased by 48.3% to £247.9m (2012/13: £167.2m) and the joint venture generated a significantly reduced loss before tax of £1.0m (2012/13: loss before tax of £6.5m). Flybe’s share of loss after tax in the joint venture Flybe Finland was £0.5m (2012/13: £2.8m). Flybe Aviation Services delivered a solid profitable performance in 2013/14. The contract with our joint venture partner, Finnair, to fly Embraer E-Series regional jets and ATR turbo-props on its behalf makes Flybe the largest independent provider of white label services in Europe with, including the Brussels Airlines activity, 4.2 million seats flown in 2013/14 (2012/13: 2.7 million). The year has seen the bedding-in of the contract to fly an additional 12 E190 jets, taking the number of aircraft flying on a white label contract for Finnair to 22. This white label contract has been a success both financially and operationally, and recorded a profit before tax of £6.3m in 2013/14 (2012/13: £4.6m). Less successful has been the existing commercial flying programme in Finland, which, despite being remodelled, continues to generate losses from the six aircraft operated during the year. The scheduled flying operation reported a loss of £7.3m in the year (2012/13: £11.1m). Since the year end, two aircraft have been returned to their owners on completion of the lease term. Flybe is in discussions with Finnair on further initiatives to improve the financial performance in the scheduled flying operation. Notwithstanding the challenges on scheduled flying, the continuing transformation of Flybe Finland towards being a profitable, self-financed, sustainable business for the future bodes well towards meeting Flybe’s stated strategic objective of white label expansion in Europe. 18 Flybe Group plc Annual Report and Accounts 2013/14 In November 2013, the management structure of the business was changed and each of the activities re-organised along functional lines. Flybe’s MRO, Flybe Aviation Services, is now managed as part of the ‘One Flybe’ approach as a profit centre and it is reported as a separate segment. The business is based in Exeter and continued to provide third party maintenance coverage of the BAE146/RJ, ATR turboprop and Bombardier Q400 aircraft types, as well as MRO services for Flybe’s own fleet. Revenue for 2013/14 was £35.4m (2012/13: £40.5m) and Flybe Aviation Services delivered a profit before tax of £2.2m (2012/13: loss before tax of £5.1m). Man hours in the MRO decreased by 13.5% to 455,000 hours (2012/13: 526,000 hours) following the streamlining of the operation as a result of restructuring activities. Of this total, some 59.1% was for third party customers in 2013/14 (2012/13: 59.3%), with the balance being work on behalf of Flybe. Overall, Flybe Aviation Services has taken positive steps to retain its position as a quality service provider with its focus strongly placed on sustaining an efficient cost base that enables it to react competitively to the needs of an ever-changing and diverse regional aircraft sector. Saad Hammad Chief Executive Officer Strategic report Overview Governance Financial and other information Strategy and KPIs Flybe’s strategy is focused on becoming Europe’s best local airline. Description Key measures Overall – maximise stakeholder confidence Safety underpins Well-developed safety procedures are in everything place to generate continuous improvement we do in performance – see page 38. Realise Drive improvements in financial value for performance and the share price shareholders performance of the Group – share price low of 41p, to 139p on 6 June 2014. Adjusted EBITDAR before net restructuring and surplus capacity costs1 at £98.9m from £63.5m last year and adjusted profit before tax, net restructur ing and surplus capacity costs2 up from a loss of £23.6m to a profit of £1.7m. Profit before tax £8.1m (2013: loss of £41.1m). Maximise First benchmark survey to be run employee in 2014/15. satisfaction Regional branded airline Commercialisation Deliver growth UK passengers were up 6.9% to in passengers, 7.7m (2012/13: 7.2m), with load factor revenue and improving by 5.4 percentage points passenger (from 64.1% to 69.5%). revenue per seat UK passenger revenue increased to £553.9m (2013: £551.8m). UK passenger revenue per seat has grown to £49.70 from £48.84 in 2013. Capitalise on No. 1 in UK regional market (55.1% sector leading positions share, up from 52.4% in 2013).3 in Flybe’s core UK regional No. 1 in UK domestic market (28.3% and domestic sector share, up from 28.1% in 2013).3 markets Customer satisfaction 1 First benchmark survey to be run in 2014/15. Complaints were 2.9 per thousand passengers (2012/13: 2.8 per thousand passengers). Adjusted EBITDAR before restructuring and surplus capacity costs defined as operating profit/(loss) after adding back net restructuring and surplus capacity costs of £1.9m (2012/13: £12.8m), depreciation, amortisation and aircraft rental charges. Surplus capacity costs represent the costs incurred in the year relating to capacity that is considered by management to be surplus as a result of restructuring decisions. See pages 23 and 24 of the Financial Review for further detail. 2 Adjusted profit/(loss) before tax, restructuring and surplus capacity costs defined as profit/(loss) before tax, net restructuring and surplus capacity costs of £1.9m (2012/13: £12.8m) and revaluation gains/(losses) on USD aircraft loans of £8.3m (2012/13: £(4.7m)). 3 Includes passengers travelling with our franchise partner, Loganair. 4 Constant currency is calculated for the 2012/13 year by applying the effective exchange rates that prevailed for reporting the 2013/14 results of $1.55 and €1.18. Description Key measures Regional branded airline continued Configuration Deliver market Customer satisfaction based on leading punctuality – on-time departures punctuality within 15 minutes were at 84.4% in 2013/14 (2012/13: 82.7%). Deliver a Bases reduced from 13 to seven in the year. focused and 55 routes (40% of total) modified productive operation with for Summer 2014 (30 culled, 25 with the right aircraft frequency or gauge change). on right routes Fleet under management stable at 98 aircraft with 10 grounded. Aircraft utilisation up 1.9% to 7.3 hours per day. Costs Deliver an Group operating costs excluding fuel, efficient restructuring and surplus capacity cost base costs have decreased from £513.5m to £497.8m. Group operating costs at constant currency4 per seat (excluding fuel) have decreased from £46.18 to £44.85. Cash Ensure Free cash at year end of £177.9m, minimum free equivalent to 15 weeks’ of 2013/14 cash balances operating costs (2013: 2 weeks). equivalent to 10 weeks’ operating costs White label provider Flybe Finland, currently operates 22 white label aircraft for Finnair. In 2013/14, Flybe also operated four white label aircraft for Brussels Airlines. Flybe has strong relationships with other major carriers, and discussions continue on a number of incremental white label opportunities. Expand white label services in Europe As a result of the strategic review announced on 11 November 2013 and the formation of a single organisation structure for Flybe, the management and purpose of both the MRO and the Training Academy changed. The focus of these businesses is now to provide the achievement of a high quality service to the core airline business at a cost that is as low as is achievable. Flybe Group plc Annual Report and Accounts 2013/14 19 The Purple Way Our story 1 2 Exeter weekend away Time-saving air travel is at the heart of our business… Manchester Client meeting 5 6 Start Safety Teamwork Alignment Responsibility Transparency Edinburgh Conference By spreading our wings but still staying disciplined… Our great opportunity is to connect both the UK and Europe – and be one stop to the world… But it’s been very painful to get ourselves back on track… 4 3 Guernsey School holiday And with all of us embracing our mission together… London Family reunion We’ll turn Flybe into Europe’s best local airline. Viva Flybe! 20 Flybe Group plc Annual Report and Accounts 2013/14 Overview Strategic report Governance Financial and other information Financial review £1.7m adjusted profit before tax, net restructuring and surplus capacity costs 1 (2012/13: loss of £23.6m) £8.1m profit before tax (2012/13: loss before tax of £41.1m) Summary 2013/14 has been a year of transformation for Flybe, with significant actions taken to reduce the cost base and to refocus the commercial operations of the business. These have entailed the departure of over 1,100 employees, a reconfiguration of the routes we serve and the closure of six bases at the end of March 2014. These actions, along with many others, have enabled a return to profit from last year’s substantial losses, on group revenue that was only slightly ahead of 2012/13. >>The “2013/14 has been a year of transformation for Flybe, with significant actions taken to reduce the cost base and to refocus the commercial operations of the business.” Flybe UK business, which also comprises the UK-based contract flying businesses, recorded an adjusted profit before tax, restructuring and surplus capacity costs 2 of £3.9m (2012/13: loss of £17.2m), and a profit before tax 3 of £10.3m (2012/13: loss of £28.9m). We are one of the leading carriers of UK domestic passengers with a 28.3% sector share, the largest UK regional carrier for passengers outside of London with a 55.1% sector share and our passenger numbers grew by 6.9% to 7.7 million (2012/13: 7.2 million). >>The MRO business, Flybe Aviation Services, generated a profit before tax of £2.2m (2012/13: adjusted profit before tax £0.7m before restructuring and surplus capacity costs of £5.8m, and a loss before tax of £5.1m). Andrew Knuckey Chief Financial Officer 1 Adjusted profit/(loss) before tax, net restructuring and surplus capacity costs defined as profit/(loss) before tax, net restructuring and surplus capacity costs of £1.9m (2012/13: £12.8m) and revaluation gains on USD aircraft loans of £8.3m (2012/13: loss of £4.7m). Surplus capacity costs represent the costs incurred in the year relating to capacity that is considered by management to be surplus as a result of restructuring decisions taken in 2012/13. 2 Flybe UK adjusted profit before tax, restructuring and surplus capacity costs is the segment result after adding back group costs of £3.6m (2012/13: £3.6m), net restructuring of £0.2m (2012/13: £4.1m) and surplus capacity costs of £1.7m (2012/13: £2.9m) and revaluation gains on USD aircraft loans of £8.3m (2012/13: losses of £4.7m). Surplus capacity costs represent the costs incurred relating to capacity that is considered by management to be surplus as a result of the restructuring decisions taken in 2012/13. 3 Flybe UK profit before tax is the segment result after adding back group costs of £3.6m (2012/13: £3.6m). Flybe Group plc Annual Report and Accounts 2013/14 21 Financial review Continued >>Flybe Finland generated a loss from the joint venture of £0.5m (2012/13: £2.8m) plus associated central management costs of £0.3m (2012/13: £0.7m). Flybe Finland did not deliver on its expectations of generating profits in 2013/14 due to poor performance on its scheduled flying operations, but the return of two aircraft in Spring 2014 to their lessor is expected to help reduce losses on scheduled flying in 2014/15. >>In 2013/14, Flybe has continued restructuring the cost base of its UK-based businesses and refocused the commercial and operational activities to enable it to transform its financial performance and be in a position to grow profitably. £10.7m was provided in the 2013/14 income statement for restructuring costs. However, £10.5m profit was recorded on the sale of slots at London Gatwick, resulting in a net £0.2m restructuring and surplus capacity cost being recorded in the income statement. With a further £1.7m of surplus capacity costs being incurred in 2013/14, total net restructuring and surplus capacity costs stood at £1.9m. Other than ownership costs on grounded E195 aircraft, we do not expect any material further restructuring costs in 2014/15. The benefits of these very painful measures are significant, with £47m of year-on-year cost reductions delivered for 2013/14 and a further £24m of cost saving measures targeted for 2014/15. >>Group costs were in line with last year at £3.6m, with a reduction in Board costs being offset by higher advisor and other fees. Following the successful firm placing and open offer in March 2014, Flybe had net assets at 31 March 2014 of £194.1m, total cash of £218.4m, unrestricted cash of £177.9m and net funds (i.e. total cash less borrowings) of £116.9m. Revenue under management has grown by 11.1% to £868.4m from £781.5m due to the Group’s joint venture with Finnair in the Nordic and Baltic region, Flybe Finland. 2013/14 saw the first full year of operation of the expanded E190 white label operations on behalf of our joint venture partner, Finnair. Group revenue increased by 1.0% to £620.5m, a satisfactory performance against the backdrop of major restructuring activities throughout the UK business and a 1.4% reduction in seat capacity. Flybe UK has shown considerable resilience over this period, maintaining its UK domestic sector share at 28.3% and grown overall passenger numbers by 6.9% to 7.7 million. 22 Flybe Group plc Annual Report and Accounts 2013/14 Adjusted EBITDAR before restructuring costs increased to £98.9m, up 55.7% from the previous year’s adjusted EBITDAR of £63.5m, and reported EBITDAR increased 77.8% to £98.7m from 2012/13’s £55.5m. The Group’s adjusted profit before tax was £8.3m (2012/13: loss of £33.1m), and the reported profit before tax was £8.1m (2012/13: loss before tax of £41.1m). Set out below is a reconciliation from operating loss to the adjusted EBITDAR figures. All EBITDAR metrics are non-GAAP measures.1 EBITDAR is a common airline profit measure which is used for making comparisons between airlines. The adjusted EBITDAR measure presented removes restructuring costs reported in the income statement. Operating profit/(loss) – unadjusted Depreciation and amortisation 2 Aircraft rental charges EBITDAR – unadjusted Net restructuring costs reported in the income statement Adjusted EBITDAR before net restructuring costs 2014 £m 2013 (restated) £m Change % 0.8 (34.6) n/m 14.3 83.6 98.7 12.0 78.1 55.5 19.2 7.0 77.8 0.2 8.0 n/m 98.9 63.5 55.7 The table below sets out a reconciliation from profit/ (loss) before tax to adjusted profit/(loss) before tax which adjusts the result for net restructuring costs (which include the profit on disposal of the take-off and landing rights at London Gatwick to easyJet reported in the income statement). Profit/(loss) before tax – unadjusted Net restructuring costs reported in the income statement Adjusted profit/(loss) before tax and net restructuring 2014 £m 2013 (restated) £m Change % 8.1 (41.1) n/m 0.2 8.0 n/m 8.3 (33.1) n/m Overview Strategic report Governance £98.9m adjusted EBITDAR before net restructuring costs (2012/13: £63.5m) 2 Adjusted profit/(loss) before tax and net restructuring is further adjusted to remove the revaluation (gain)/ loss on USD aircraft loans and the surplus capacity costs within the business. This measure demonstrates how adjusted profit/(loss) before tax and net restructuring might have appeared if it had been possible to remove these surplus capacity costs arising from restructuring decisions taken in 2012/13. Adjusted profit/(loss) before tax and net restructuring Surplus capacity costs3 Revaluation (gain)/loss on USD aircraft loans Adjusted profit/(loss) before tax, net restructuring and surplus capacity costs 2014 £m 2013 (restated) £m Change % 8.3 1.7 (33.1) 4.8 n/m n/m (8.3) 4.7 n/m 1.7 (23.6) n/m The adjusted profit/(loss) before tax figures given above are non-GAAP measures.1 Financial and other information £98.7m unadjusted EBITDAR (2012/13: £55.5m) Restructuring the business The costs incurred in restructuring Flybe’s business were as follows: Incurred in 2013/14 £m Redundancies Legal, professional and other support costs Other restructuring costs Restructuring costs Profit on London Gatwick slot sales Net restructuring costs reported in the income statement Total Incurred incurred since in restructuring 2012/13 announcement £m £m (9.6) (5.5) (15.1) (1.1) (1.2) (2.3) (1.3) (1.3) (8.0) (18.7) – (10.7) 10.5 – 10.5 (0.2) (8.0) (8.2) Surplus capacity costs (1.7) (4.8) (6.5) Restructuring and surplus capacity costs (1.9) (12.8) (14.7) 1 Non-GAAP measures exclude amounts that are included in the most directly comparable measure calculated and presented in accordance with IFRS, or are calculated using financial measures that are not calculated in accordance with IFRS. The reconciliations above describe how the non-GAAP measure is determined from the most directly comparable measure calculated and presented in accordance with IFRS. The non-GAAP measures are not regarded as a substitute for, or to be superior to, the equivalent measures calculated and presented in accordance with IFRS or those calculated using financial measures that are calculated in accordance with IFRS. The non-GAAP measures described may not be directly comparable with similarly-titled measures used by other companies. 2 Excludes depreciation on maintenance assets set up in accordance with IFRS requirements. 3 Surplus capacity costs represent the costs incurred relating to capacity that is considered by management to be surplus as a result of the restructuring decisions taken in 2012/13. Other than ownership costs on grounded E195 aircraft, management does not expect to incur significant further restructuring costs in 2014/15. Legal, professional and other support costs have been incurred on negotiating the redundancies mentioned above as well as on providing outsourcing services to those leaving Flybe. However, the major cost in this area is in relation to the provision of specialist services around procurement that have helped us to negotiate better terms in relation both to rates and payment periods from our supplier base. Other restructuring costs in 2012/13 related to reducing space occupied at the many airports Flybe serves, particularly as the outsourcing of services has reduced the need for Flybe itself to have local facilities. In 2012/13, steps were taken to improve the efficiency of the UK-located businesses, leading to surplus capacity in respect of aircraft (and also crew and maintenance staff in 2012/13) being identified and incurred in both this year and the previous one. The cost savings that would have been made had we been able to remove these costs is highlighted above as Flybe Group plc Annual Report and Accounts 2013/14 23 Financial review Continued surplus capacity costs. Because these costs formed a part of the operating cost base during the periods under review, it is not possible to identify these costs separately within the Financial Statements. These restructuring costs set out on page 23 and the related actions are targeted to deliver the following cost savings: Generated Generated in 2013/14 in 2012/13 (cumulative) £m £m Staff cost reductions Business efficiency and outsourcing Supplier costs Total Targeted cumulative annualised savings from 2014/15 onwards £m – 22 42 1 2 3 17 8 47 15 14 71 Other than for staff costs where headcount reduction has been the prime driver, other cost lines have benefited from the general renegotiation of rates and payment terms across the supplier base, and from outsourcing activities and marketing and distribution cost savings. Of the £71m target cumulative annual savings from 2014/15 onwards, £30m has been identified as being part of Phase 1 announced in January 2013, and these projects are complete. Phase 2, announced in May 2013, is expected to deliver annualised savings of £15m, and these projects are almost complete. The further Immediate Actions announced in November 2013 are expected to deliver a further £26m of savings from 2014/15 onwards, and projects comprising some 65% of this target have been completed. Fleet Flybe UK In 2013/14, Flybe UK took delivery of a further two E175 regional jets from Embraer (out of its firm order for 35 E175s), taking the total delivered to 11. No further aircraft are contracted for delivery until October 2015. 2013/14 saw the sale of two Q400 owned aircraft for a modest book profit. During the year, four Bombardier Q400 aircraft were operated on a contract flying agreement with Brussels Airlines that commenced in March 2012. Two of these 24 Flybe Group plc Annual Report and Accounts 2013/14 aircraft returned to Flybe service in April 2014 with the remaining pair being scheduled to complete their contracts by the end of October 2014. Five E195 regional jets are expected to be handed back to lessors in 2014/15 – two are contracted to return in the year, and agreement has been reached with another lessor for the early hand back of a further three E195s (originally scheduled for return in 2015/16). Five Q400 aircraft are contracted to return to lessors in H1 2014/15. These aircraft are being purchased postyear end from the lessors in order to provide capacity for the expansion at London City commencing in late October 2014. Flybe Finland One ATR 42 was returned at the end of its operating lease to the owner in May 2014 with a further ATR 42 due to be returned later in June 2014. Embraer E175 order In July 2010, Flybe UK announced the firm order of 35 Embraer 175s for delivery between 2011 and 2016. Options over a further 65 E-series regional jets were cancelled in November 2013. Flybe UK retains 40 Embraer aircraft purchase rights that do not lapse until November 2017. In May 2013, Flybe and Embraer agreed delivery deferrals for 16 aircraft due for delivery in 2014 and 2015 to the period from 2017 to 2019, and a further six aircraft that were due for delivery in 2016 were deferred to 2019. In November 2013 two of the four aircraft due for delivery in 2013/14 were deferred to October and November 2015. The following table shows the current number of aircraft that are contracted for delivery to the Group. No aircraft are due to be delivered to Flybe Finland. Embraer E175 regional jet Flybe UK 2015/16 2016/17 2017/18 2018/19 2019/20 Total 3 5 3 6 7 24 Strategic report Overview Governance Financial and other information 98 aircraft, 70 in Flybe UK and 28 in Flybe Finland Business results Fleet under management The profile of Flybe’s fleet under management in the 2013/14 year is summarised below: Flybe’s results analysed by segment are summarised below. These results are before tax, other than share of joint venture results. Number of aircraft Number of seats UK Airline Embraer E195 regional jet Embraer E175 regional jet Bombardier Q400 turboprop Net movements in period At 31 March 2014 118 14 – 14 88 9 2 11 78 47 70 (2) – 45 70 2 12 – – 2 12 2 – 2 12 28 98 – – – 12 28 98 88 1 89 Flybe Finland ATR 42 turboprop 48 ATR 72 turboprop 68-72 Embraer E170 regional jet 76 Embraer E190 regional jet 100 Total Held on operating lease Owned and debt financed Total Total seats in fleet Average seats per aircraft Average age of fleet (years) At 31 March 2013 10 98 8,390 (1) – 9 98 8,410 85.6 85.8 5.1 5.9 As at 10 June 2014, following the return of four Q400 turboprop aircraft and purchase of the same four Q400 turboprop aircraft by Flybe UK and the return of one leased ATR42 by Flybe Finland, the Group’s fleet under management was 97 aircraft, consisting of 45 Q400s, 13 ATR turboprops, and 39 E-series jets of which 13 are owned and 84 leased. The Group will continue to match capacity to demand, particularly in its core UK market. As at 10 June 2014, some 10 E195 aircraft were grounded, and Flybe is in active discussions with a number of airlines whereby these aircraft could be deployed under white label operations or sub-leased. 2014 £m Business revenues: Flybe UK Flybe Finland MRO Inter-segment sales Revenue under management Less: Revenue from Flybe Finland joint venture Group revenue Business adjusted profit/(loss) before tax: Flybe UK1 Flybe Finland MRO2 Group costs Group adjusted profit/(loss) before tax, net restructuring and surplus capacity costs3 Restructuring and surplus capacity costs Revaluation gain/(loss) on USD aircraft loans Group profit/(loss) before tax 2013 (restated) £m 599.6 247.9 35.4 (14.5) 868.4 589.4 167.2 40.5 (15.6) 781.5 (247.9) 620.5 (167.2) 614.3 3.9 (0.8) 2.2 (3.6) (17.2) (3.5) 0.7 (3.6) 1.7 (23.6) (1.9) (12.8) 8.3 8.1 (4.7) (41.1) 1 Flybe UK adjusted profit before tax, restructuring and surplus capacity costs is the segment profit of £6.7m (2012/13: segment loss of £32.5m) after adding back group costs of £3.6m (2012/13: £3.6m), net restructuring of £0.2m (2012/13: £4.1m) and surplus capacity costs of £1.7m (2012/13: £2.9m) and revaluation gains on USD aircraft loans of £8.3m (2012/13: losses of £4.7m). 2 MRO adjusted profit before tax, restructuring and surplus capacity costs is the segment profit of £2.2m (2012/13: segment loss of £5.1m) after adding back restructuring of £nil (2012/13: £3.9m) and surplus capacity costs of £nil (2012/13: £1.9m). 3 Adjusted profit/(loss) before tax, net restructuring and surplus capacity costs defined as profit/(loss) before tax, net restructuring and surplus capacity costs of £1.9m (2012/13: £12.8m) and revaluation gains on USD aircraft loans of £8.3m (2012/13: loss of £4.7m). Surplus capacity costs represent the costs incurred in the year relating to capacity that is considered by management to be surplus as a result of restructuring decisions taken in 2012/13. Flybe Group plc Annual Report and Accounts 2013/14 25 Financial review Continued Operating costs, excluding restructuring and surplus capacity costs Flybe UK Revenue 2014 Passenger revenue Contract flying Other revenue Total revenue 2014 2013 £m £ per seat £m £ per seat 553.9 16.2 29.5 599.6 49.70 551.8 12.6 25.0 589.4 48.84 Flybe UK’s passenger numbers were up 6.9% at 7.7 million versus 7.2 million in 2012/13, despite the active management of seat capacity, which reduced by 1.4% to 11.1 million. Passenger revenue per seat was 1.8% higher at £49.70 (2012/13: £48.84), comprising an increase in load factor of 5.4 percentage points (from 64.1% to 69.5%) and a reduction in passenger yield from £76.16 to £71.55. The increase in passenger revenue per seat of 1.4% was offset by the 1.8% reduction in seat capacity, meaning that passenger revenue increased by 0.4% from £551.8m to £553.9m. Contract flying for Brussels Airlines generated revenues of £16.2m for the provision of four crewed Q400 turboprops in arrangements lasting up to two years, and expiring in April (two aircraft) and October 2014 (remaining two aircraft). Other revenue in Flybe UK totalled £29.5m, representing an 18.0% increase on the £25.0m generated in 2012/13, and arose primarily from increases in charter and code-share revenues and sale of surplus fixed assets, with other revenue streams remaining broadly stable. 26 Flybe Group plc Annual Report and Accounts 2013/14 £m 2013 £ per seat (restated) 1 £m Fuel and aircraft operations 315.8 28.45 309.8 Aircraft ownership and maintenance 152.2 13.71 141.3 Staff and other net operating expenses 129.9 11.70 157.0 Operating costs 597.9 53.86 608.1 £ per seat £ per seat at constant currency2 27.42 28.11 12.50 12.74 13.89 53.81 13.91 54.76 1 Operating costs for 2012/13 have been restated to reflect the change in segments. 2 Constant currency is calculated for the 2012/13 year by applying the effective exchange rates that prevailed for reporting the 2013/14 results of $1.55 and €1.18. Flybe UK – analysis of operating costs (before restructuring and surplus capacity costs) FLYBE UK’S COSTS Fuel 20.1% Aircraft operations 32.7% Aircraft ownership and maintenance 25.5% Staff 13.8% Other operating costs 7.9% Strategic report Overview Governance £49.70 Financial and other information 6.9% Flybe UK passenger revenue per seat, up 1.8% from £48.84 in 2012/13 Flybe UK passenger numbers increased to 7.7 million (2012/13: 7.2 million) Flybe UK – operating cost per seat, excluding restructuring and surplus capacity costs (£) 57 (0.97) 56 (0.95) 55 54 (54.76) 0.25 1.74 (0.60) 0.13 (53.81) 0.33 (53.86) 53 2012/13 Operating cost per seat Foreign exchange 2012/13 Operating cost per seat at constant currency Fuel Net airport, en route charges and ground operations Operating costs decreased by 1.7% from £608.1m to £597.9m largely as a result of a 17.3%, or £27.1m, saving in staff and other net operating costs following implementation of the Turnaround Plan and Immediate Actions. This saving was offset by a 7.7% increase in aircraft ownership and maintenance costs due to a larger average fleet in the year (70 aircraft versus 68 in 2012/13), higher maintenance costs and unfavourable foreign exchange movements. In addition, fuel and aircraft operations costs increased by 1.9% as a result, mainly, of increases in airport and navigation charges. On a constant currency basis, underlying operating costs decreased by 3.4% from £618.8m in 2012/13 to £597.9m. On a constant currency, operating costs per seat decreased by 1.6% from £54.76 to £53.86, again driven by a significant reduction in staff and other net operating costs (down 15.9% to £11.70), offset by increases in aircraft ownership and maintenance (up 7.6% to £13.71) and fuel and aircraft operations (up 1.2% to £28.45). Fuel Flybe UK’s results are subject to significant change as a result of movements in the price of fuel which forms a significant variable cost for this business. Although 2013/14 has seen a reduction in volatility for fuel prices, it has been at the expense of that price stabilising at a relatively high level – Brent crude has been in the $100 to $115 a barrel range for most of the year. Overall, the price of jet fuel was slightly lower than in 2012/13, peaking at $1,047 per tonne on 29 August 2013. Flybe Aircraft ownership and maintenance costs Staff costs Marketing and distribution costs Other operating expenses 2013/14 Operating cost per seat UK’s fuel costs decreased to £120.0m in 2013/14 from £122.6m in 2012/13. Aviation fuel prices remain capable of large and unpredictable movements due to a variety of external factors, such as changes in supply and demand for oil and oil-related products and the role of speculators and funds in the futures markets. During the year to 31 March 2014, Flybe UK used some 175,200 tonnes of jet fuel, a reduction on 2012/13 of 2.3% from 179,300 tonnes. The average market price during the year was $974 per tonne (2012/13: $1,018), with the Group paying a blended rate (net of hedges) of $982 per tonne (2012/13: $1,002). Including ‘into plane’ costs, Flybe’s fuel costs in 2013/14 of £120.0m (2012/13: £122.6m) represent an all-in cost of $1,062 per tonne for 2013/14 (2012/13: $1,101). Using constant currency, our fuel costs per seat decreased from £11.06 to £10.81. Flybe UK operates a policy of managing fuel price volatility by entering into derivative contracts representing a portion (between 60% and 90%) of its aviation fuel requirements a minimum of 12 months forward, from the current date. The intention of this programme is to provide a significant element of certainty over its fuel costs for any forthcoming IATA season. As at 6 June 2014, 75.2% of the year to 31 March 2015 was hedged at an average price of $960 per tonne. Further details are given in note 36 to the Consolidated Financial Statements. Taking into account our hedged position, each $50 increase/ decrease in the price of jet fuel reduces/improves group profits in 2014/15 by £2.0m. Flybe Group plc Annual Report and Accounts 2013/14 27 Financial review Continued Efficiencies have been derived from our fleet replacement programme, operational improvements and careful management of routes and frequencies. Overall, 15.7kg of fuel was consumed for each seat flown (2012/13: 15.9kg per seat). This remains a significant improvement on the 19.1kg per seat consumed in 2007/08 due to our investment in a modern, fuel-efficient two-type aircraft fleet best suited to regional flying. Operating costs, including restructuring and surplus capacity costs 2014 £m £ per seat 2013 (restated) 1 £m £ per seat Fuel and aircraft operations 315.8 28.45 309.8 27.42 Aircraft ownership and maintenance 153.9 13.86 142.5 12.61 Staff and other net operating expenses 130.1 11.71 162.8 14.41 Operating costs 599.8 54.02 615.1 54.44 £ per seat at constant currency2 28.11 12.85 14.42 55.38 1 Operating costs for 2012/13 have been restated to reflect the change in segments. 2 Constant currency is calculated for the 2012/13 year by applying the effective exchange rates that prevailed for reporting the 2013/14 results of $1.55 and €1.18. Restructuring and surplus capacity costs The business incurred costs of restructuring and surplus capacity as follows: Redundancies Legal, professional and other support costs Other restructuring costs Restructuring costs Profit on London Gatwick slot sales Net restructuring costs reported in the income statement Surplus capacity costs Restructuring and surplus capacity costs Incurred in 2013/14 £m Incurred in 2012/13 £m Total incurred since restructuring announcement £m 9.6 2.8 12.4 1.1 – 10.7 1.2 0.1 4.1 2.3 0.1 14.8 (10.5) – (10.5) 0.2 1.7 4.1 2.9 4.3 4.6 1.9 7.0 8.9 These costs are discussed in more detail on pages 23 and 24. Net finance costs Net finance costs improved by £13.7m due to a £13.0m non-cash, non-underlying movement on the retranslation of US Dollar denominated debt used to fund the acquisition of aircraft, particularly the newer E175 regional jets, from a loss of £4.7m in 2012/13 to a gain of £8.3m in 2013/14. The movement in this US Dollar liability cannot be naturally offset against the value of the aircraft as the latter are recorded in pounds Sterling in order to comply with the requirements of International Financial Reporting Standards. This income statement charge has therefore been removed in arriving at adjusted profit before tax. Foreign exchange The Group foreign currency hedging policy has an objective to reduce the volatility of costs. Flybe manages its foreign exchange positions based on its net foreign currency exposure, being foreign currency expenditure less associated revenue. Flybe UK currently has a relatively small net exposure to the 28 Flybe Group plc Annual Report and Accounts 2013/14 Overview Strategic report Governance Euro, but has significant US Dollar costs in relation to fuel, maintenance, aircraft operating leases and loan repayments. The Group generates no significant US Dollar revenue and actively manages its US Dollar position through a foreign exchange forward purchase programme similar to that outlined for fuel. As at 6 June 2014, 72.2% of our anticipated US Dollar requirements for the year to 31 March 2015 were hedged at an average exchange rate of $1.59. All existing derivative financial instruments are forward swap arrangements. Taking into account our hedged position, each $0.05 reduction/improvement in the US Dollar exchange rate has the effect of reducing/increasing Flybe UK’s profits in 2014/15 by approximately £4.4m. Carbon emissions The Group is required to purchase carbon allowances for all flights departing from and arriving into the EU in order to offset its carbon footprint in each calendar year. Flybe manages its exposure by purchasing carbon emissions allowances through a forward purchase programme to top up the free allowances awarded to it under the scheme. The table below sets out Flybe UK’s emissions and carbon allowances for each of the periods under review: Calendar year Anticipated carbon allowances required, tonnes Free allowance allocation, tonnes Proportion hedged at beginning of period Effective carbon rate 2014 Budget 2013 Actual 494,800 555,900 259,800 259,800 99% €5.52 53% €4.00 Financial and other information Flybe Finland Flybe Finland’s results are summarised as follows: Flybe Finland joint venture Revenue Contract flying Passenger revenue Other revenue Costs Fuel Other operating costs Profit/(loss) before tax White label Scheduled flying Total Tax Loss after tax 60% share of Flybe Finland joint venture loss Other net costs including interest Business result – Flybe Finland 2014 £m 2013 £m 216.7 26.9 4.3 247.9 132.4 30.6 4.2 167.2 (62.3) (186.6) (248.9) (41.3) (132.4) (173.7) 6.3 (7.3) (1.0) 0.2 (0.8) 4.6 (11.1) (6.5) 1.6 (4.9) (0.5) (0.3) (0.8) (2.8) (0.7) (3.5) With revenue of £247.9m (2012/13: £167.2m) and costs of £248.9m (2012/13: £173.7m), Flybe Finland generated a significantly smaller loss before tax of £1.0m (2012/13: £6.5m loss). A tax credit of £0.2m relating to deferred tax on the losses generated was also reported, resulting in a loss after tax for Flybe Finland of £0.8m (2012/13: loss after tax £4.9m). The small loss remains disappointing, although there has been a significant turnaround from the previous year. Flybe Finland’s white label operation for Finnair accounted for 2.7 million passengers (2012/13: 1.6 million passengers). Contract flying will continue to dominate this business and this white label activity recorded a profit of £6.3m (2012/13: £4.6m). Flybe Group plc Annual Report and Accounts 2013/14 29 Financial review Continued In the six aircraft scheduled flying operation, passenger numbers on commercial flying represented 0.3 million passengers (2012/13: 0.4 million) with a load factor of 44.0% (2012/13: 41.8%), and the business reported a loss of £7.3m (2012/13: £11.1m loss). In addition to the removal of two lines of flying from Summer 2014, further action is necessary to improve financial performance in Flybe Finland’s scheduled flying, and Flybe is in discussions with Finnair on a number of actions. The exposures of Flybe’s joint venture in Finland to fuel price and exchange rate volatility have been monitored during 2013/14, but no hedging has yet been undertaken due to the minimal nature of the underlying exposure. This is because Flybe Finland’s leases are denominated in Euros, its main operating currency, leaving fuel prices and US Dollar exposure on fuel and maintenance costs as its primary exposures. These costs are currently smaller exposures to the business and are related to the commercial rather than contract flying operations. Management will continue to monitor these exposures and hedge them should they become significant. Central overhead costs, net of interest amounted to £0.3m (2013: £0.7m). Further details on the joint venture’s performance are given in note 16 to the Financial Statements. MRO Revenue Operating costs before restructuring and surplus capacity costs Adjusted profit/(loss) before tax, restructuring and surplus capacity costs Restructuring and surplus capacity costs Profit/(loss) before tax 2014 £m 2013 £m 35.4 40.5 (33.2) (39.8) Change % (12.6) 16.6 2.2 0.7 n/m – 2.2 (5.8) (5.1) n/m n/m MRO revenue declined by 12.6% in 2013/14 to £35.4m (2012/13: £40.5m), of which £20.9m was for third party customers (2012/13: £24.9m). This decrease was driven by the 13.5% decline in man hours from 526,000 hours 30 Flybe Group plc Annual Report and Accounts 2013/14 in 2012/13 to 455,000 hours. This, in turn, resulted from lower fixed costs and available capacity in the MRO business following phases 1 and 2 of the Turnaround Plan. This cost reduction programme led to a 16.6% reduction in operating costs from £39.8m to £33.2m, and a significantly improved profit performance. Restructuring and surplus capacity costs The division incurred no costs of restructuring and surplus capacity in the year, compared with £3.9m of restructuring and £1.9m of surplus capacity costs incurred in the prior year. These costs are discussed in more detail on pages 23 and 24. Group costs Group costs of £3.6m (2012/13: £3.6m) include Group Board salary costs and group related legal and professional fees. The reduction in Board costs in the year has been offset by higher advisor and other fees. Profit/(loss) before and after tax The Group’s adjusted profit before tax, revaluation gain on USD aircraft loans, restructuring and surplus capacity costs was £1.7m (2012/13: loss of £23.6m). After net restructuring and surplus capacity costs of £1.9m (2012/13: £12.8m) and non-cash gains on USD aircraft loans of £8.3m (2012/13: loss of £4.7m), the Group’s reported profit before tax was £8.1m (2012/13: £41.1m loss). Profit after tax was £8.0m (2012/13: loss after tax £42.2m). The current year tax charge was £0.1m (2012/13: £1.1m). EPS and dividends Basic earnings per share for the year were 9.6p, compared with loss per share of (56.0)p in 2012/13. Adjusted loss per share (see note 13 to the Consolidated Financial Statements) was (0.2)p, compared with adjusted loss per share of (39.1)p for 2012/13. No dividends were paid or proposed in either the current or prior financial year. Strategic report Overview Governance Financial and other information £218.4m £194.1m total cash including restricted cash (2012/13: £54.7m) total assets (2012/13: £48.1m) Cash flow Net cash inflows from operating activities before restructuring were £7.3m (2012/13: outflow of £1.6m). However, the cash flows as a result of restructuring have resulted in an overall net cash outflow from operating activities after restructuring of £5.5m (2012/13: outflow of £3.0m). Net cash inflow/(outflow) from operating activities before restructuring Cash flows from restructuring activities Net cash outflow from operating activities after restructuring Net proceeds from issuing new equity Net capital income/ (expenditure) after disposal proceeds Net (repayment)/ proceeds from new loans Acquisition of joint venture interest Net interest paid Net increase/(decrease) in cash and cash equivalents Cash and cash equivalents at beginning of year Cash and cash equivalents at end of year Restricted cash Total cash 2014 £m 2013 £m 7.3 (1.6) 8.9 (12.8) (1.4) (11.4) (5.5) (3.0) (2.5) 150.1 – Change £m 150.1 21.7 (33.0) 54.7 (10.7) 18.5 (29.2) (0.3) (1.8) 0.3 0.8 154.6 (19.6) 174.2 23.3 42.9 (19.6) 177.9 40.5 218.4 23.3 31.4 54.7 154.6 9.1 163.7 – (1.0) The most significant cash flow benefit was the £150.1m of net cash proceeds from the issue of new equity on 12 March 2014. The largest movements in net capital income were proceeds of £17.5m being received from easyJet on sale of the slots at London Gatwick, £12.3m proceeds from sale of two Q400 aircraft in May and £11.8m in relation to pre-delivery deposits for new aircraft being returned to Flybe during the year following negotiations with Embraer to reschedule deliveries. Repayment on loans exceeded those drawn down on a new loan related to the acquisition of an Embraer E175 regional jet. Group cash flow (£m) 250 200 150.1 (12.4) Net proceeds from equity fund raise Financing activities 40.5 218.4 Restricted cash Total cash at March 2014 177.9 150 100 50 23.3 8.0 14.3 (5.9) (12.8) (9.1) 22.4 0 Free cash at March 2013 Profit for period Depreciation and amortisation Net working Restructuring capital before and restructuring surplus costs capacity costs Transfer to restricted cash Investing activities (including slot sales) Free cash at March 2014 Flybe Group plc Annual Report and Accounts 2013/14 31 Financial review Continued Balance sheet London Gatwick landing slots Aircraft Other property, plant and equipment Interest in joint ventures Net funds/(debt) Derivative financial instruments Other working capital – net Deferred taxation Other non-current assets and liabilities Net assets 2014 £m 2013 £m – 147.0 8.5 140.4 (8.5) 6.6 23.6 12.4 116.9 25.0 13.2 (66.3) (1.4) (0.8) 183.2 (7.6) (105.4) 4.5 4.2 (81.5) 2.0 (11.8) (23.9) 2.5 2.7 194.1 2.6 48.1 0.1 146.0 Change £m All of Flybe’s landing slots were sold to easyJet for a gross cash consideration of £20.0m. The sale was approved by shareholders on 2 August 2013 with £7.5m of cash deposit received on that day, £10.0m in November 2013 with the balance of £2.5m received in May 2014. The £147.0m of net book value of aircraft represents owned aircraft, engines and aircraft modifications, with one further Embraer E175 aircraft being acquired with debt finance. After Flybe’s share of joint venture losses of £0.5m in 2013/14 plus associated central management costs of £0.3m, the carrying value of the interest in joint ventures at 31 March 2014 stood at £12.4m (2013: £13.2m). Net funds at 31 March 2014 of £116.9m (2013: net debt of £66.3m) benefited from the £150.1m of net cash proceeds from the issue of new equity on 12 March 2014 and reflected the capital inflows referred to in the cash flow section on page 31. Borrowings decreased by £19.5m to £101.5m as a result of the new loan to fund an Embraer E175 delivered during the year being less than the loans on the two Q400 aircraft sold during the year (classified as assets held for sale at 31 March 2013) and normal repayments on loan agreements. Net funds at 31 March 2014 includes restricted cash of £40.5m (£31.4m at 31 March 2013) which represents, predominantly, cash held with the Group’s bankers 32 Flybe Group plc Annual Report and Accounts 2013/14 to facilitate card acquiring services and guarantee arrangements with suppliers, and cash deposits held in favour of aircraft owners to secure operating lease arrangements. Since the year end, a net £10.6m of restricted cash has been released by the Group’s bankers. The mark-to-market valuation of derivative financial instruments moved from an asset of £4.2m at 31 March 2013 to a liability of £7.6m, as foreign exchange rates and fuel prices moved against Flybe’s portfolio of contracts. Net negative other working capital increased from £81.5m to £105.4m, largely due the sale of two Q400 aircraft in May 2013 which were reported as assets held for sale at 31 March 2013, higher current maintenance provisions and increased current deferred income being offset by a decrease in trade and other payables. The balance sheet also includes the impact of the defined benefit pension scheme deficit of £2.5m. At March 2013, this scheme, which is closed to future benefit accrual, had been in surplus with no amounts being reported in the balance sheet. Shareholders’ equity increased by £146.0m to £194.1m, driven principally by issue of new shares and the profit generated in the period. Covenants The Group has certain financial performance covenants in relation to some of its aircraft financing agreements. These specify performance, depending on the contractual terms, against a series of tests, which are, performed either quarterly, half yearly or annually. Flybe has met all the terms of the covenants tested since the inception of the arrangements to 31 March 2014 (see note 24 to the Consolidated Financial Statements). Country and currency risk Flybe’s UK and European businesses operate in a global market place. Most of Flybe’s customers are based in Europe, although the MRO business also has customers in Africa and the central Asian republics. Most of Flybe’s revenues are derived from UK-based customers (about 85% of group revenue) and the joint venture operations largely from those based in Finland and Sweden. Aircraft are bought and sold in US Dollars as are other key costs such as fuel and Overview Strategic report aviation insurance. Airport and en route charges are payable in a mix of Sterling and Euros and the further development of European operations will mean greater exposure to Euro revenues and costs. This is further considered in the Risks and uncertainties section on pages 34 to 37 and note 36 ‘Financial instruments’. Going concern Flybe’s business activities, together with the factors likely to affect its future development, performance and position, are set out in the Chairman and Chief Executive Officer’s statements on pages 8 and 14. The financial position of the Group, its cash flows and liquidity position, and events since the balance sheet date are described in the financial performance section of these statements on pages 9 and 15 and in the Financial Review on pages 21 to 33. In addition, note 36 covers Flybe’s financial risk management objectives, details of its financial instruments and hedging activities and its exposures to credit risk and liquidity risk. Governance Financial and other information The Directors have prepared a detailed trading budget and cash flow forecast for a period which covers at least 12 months after the date of approval of these Financial Statements. Having considered the forecasts and making other enquiries, the Directors have a reasonable expectation that Flybe has adequate resources to continue in operational existence for the foreseeable future. Thus they continue to adopt the going concern basis of accounting in preparing the Annual Financial Statements. Andrew Knuckey Chief Financial Officer Flybe had free cash balances of £177.9m at 31 March 2014, and has met all of its operating lease commitments and debt repayments as they have fallen due during the year. Flybe faces trading risks presented by current economic conditions in the aviation sector, particularly in relation to passenger volumes and yields and the associated profitability of individual routes. The Group is exposed to fluctuations in fuel prices and foreign exchange rates. The Group’s policy is to hedge between 60% and 90% of estimated exposures 12 months in advance. As of 6 June 2014, Flybe had purchased 72.7% of its anticipated fuel requirements and 70.5% of its anticipated US Dollar requirements for the following twelve months. Flybe Group plc Annual Report and Accounts 2013/14 33 Risks and uncertainties Trend key Same Increase Decrease N New This section describes the principal risks and uncertainties which may affect Flybe’s business, financial results and prospects. Risk description Potential impact Inherent risk trend (movement against prior year) Mitigation (a) Safety and security Failure to prevent a safety or securityrelated incident including terrorist threat, or attacks from either internal or external sources or to respond adequately to a safety or securityrelated event. Significant adverse effect on Flybe’s reputation, financial results and operational performance. Safe and secure operation is the key priority for all of Flybe’s management and staff. Flybe operates a strong safety management system (see page 38) and has appropriate systems and procedures in place, including trained staff, to respond effectively to any such incidents. Adverse pressure on revenue and load factors, and negative impact on Flybe’s growth prospects, financial condition and the value of its assets, particularly, aircraft. Flybe monitors route performance within its commercial teams and adjusts flying patterns to customer demand. (b) Extraneous matters Flybe is exposed to sustained deterioration in general economic conditions, and reduction in domestic and regional air travel, particularly in the UK. Flybe’s fleet planning is designed to provide it with the most fuel-efficient aircraft available under a mix of ownership and lease terms. Reduced reliance on scheduled flying activities through increased contract flying activities. Flybe operates in a highly competitive aviation market. 34 Adverse effect on market share leading to reduced revenue and profits. Flybe Group plc Annual Report and Accounts 2013/14 Flybe has a strong position in the markets where it operates and extends the reach of its brand through franchising, joint ventures and alliances. Processes are in place to monitor and report on route by route performance and competitor activity and to react rapidly where necessary. Overview Strategic report Governance Inherent risk trend (movement against prior year) Financial and other information Risk description Potential impact Regulatory changes in the airline industry may have an adverse impact on an airline’s costs, operational flexibility, marketing strategy, business model and ability to expand. Adverse impact on reputation, costs and market share coupled with decline in growth opportunities. Management engages with Governments through direct contact and membership of industry organisations. Airlines may be adversely affected by increases in Air Passenger Duty in the UK and its equivalent in other countries, and by any future amendment with regard to regulation of emissions trading and other environmental laws and regulations, or negative environmental perception of the airline industry. Increased costs and reduced demand across the airline industry which may result in reduced profitability for Flybe. Management monitors Governments’ proposals with regard to changes in planned approach to aviation taxation and engages with Governments through direct contact and membership of industry organisations. Flybe seeks to pass on additional duties to its passengers through its pricing approaches. Flybe is exposed to the failure or non-performance of commercial counterparties as well as requiring the services of key suppliers such as airports, air traffic control systems, and fuel supply companies. Adversely affect Flybe’s reputation, financial results or operational performance. Most suppliers can be replaced by an alternate. Contract negotiation teams are highly experienced and knowledgeable of the industry with a strong track record of developing value for Flybe. Flybe is exposed to the effects of extraneous events, such as epidemics, natural occurrences or disasters (eg. severe weather or ash cloud disruption). Reduced demand, market share and revenue, any of which may adversely affect Flybe’s financial results or operational performance. Flybe has procedures in place to respond to such events, and to communicate effectively with passengers and other stakeholders. Reduced demand for aviation across the industry. Mitigation Flybe continues to be compliant with the new ETS regime. Flybe operates fuel-efficient aircraft for its flying pattern and seeks to develop further fuel efficiencies through changes in its practices. Flybe Group plc Annual Report and Accounts 2013/14 35 Risks and uncertainties Continued Trend key Same Increase Risk description Decrease N New Potential impact Inherent risk trend (movement against prior year) Mitigation (c) Reputational risk Flybe is exposed to an event damaging its fleet reputation, company reputation or brand. Reduced demand, market share and revenue, any of which may adversely affect Flybe’s reputation, financial results or operational performance. Flybe has a strong culture of safety management and a positive business culture supported by a code of ethics and appropriate HR policies. Flybe has procedures in place to respond to events with the potential to cause damage to its reputation or brand, and to communicate effectively with passengers and other stakeholders. (d) IT Systems and the internet Flybe is heavily dependent on its information technology systems, the ongoing development of those systems, and the internet to operate its business. The incidence of cyber-attacks has increased worldwide and Flybe is exposed to this as a result of its reliance on the internet for a high proportion of delivery of its sales. Loss of systems or connectivity to the internet, as a result of internal or external threat, could lead to disruption and lost revenue with an adverse impact on Flybe’s financial condition. Breaches in IT security, or fraud, could adversely affect Flybe’s brand and reputation, and have an adverse impact on revenue. Inability to implement successful development could lead to Flybe’s business plans not being fulfilled. Flybe operates an e-commerce business and deals with a significant amount of personal and business information. 36 A security breach could lead to material reputational damage. Flybe Group plc Annual Report and Accounts 2013/14 A disaster recovery plan is in place and includes moving certain operations to other sites. Flybe contracts with third parties for the provision of IT services and solutions where the service is subject to disruption or could be lost entirely. Where Flybe uses third parties to supplement its own resources, effective processes relating to contract review, compliance and management are in place to mitigate the consequent risks that arise. Flybe has robust security procedures in place which are tested and reviewed by independent third parties. Flybe has robust security procedures in place which are tested and reviewed by independent third parties. Overview Risk description Strategic report Potential impact Governance Inherent risk trend (movement against prior year) Financial and other information Mitigation (e) Relationships with our people Adversely affect Flybe’s reputation, financial results and operational performance. Flybe has well-developed consultation and negotiation processes with its employees and its unions, and continues to ensure its employment remuneration reflects current market conditions and practices that are supported by succession planning policies. (i) Fluctuations in fuel prices and foreign exchange rates. Adverse movements in these areas can adversely affect both Flybe’s profit and financial position. While hedging cannot guarantee against significant long-term price changes, a well-established hedging strategy is in place that is designed to provide certainty over a significant proportion of Flybe’s cost base in the coming 12 months – see pages 27 to 29. (ii) Unavailability of suitable financing. Lack of adequate liquid resources could result in business disruption and adversely affect Flybe’s financial results. Flybe’s policy seeks to maintain appropriate levels of free cash (15 weeks at 31 March 2014) which will be available to meet costs in the event that our normal activities are temporarily disrupted by, for example, severe weather, volcanic ash, extended industrial dispute or fleet grounding. (iii) Continuing performance of counter-parties. There is a risk of material loss in the event of nonperformance by these counter-parties. Flybe’s policy is to invest surplus funds and enter into hedging agreements only with counter-parties that meet certain credit rating criteria. (iv) Failure to remove grounded aircraft costs, or have to take delivery of new aircraft surplus to requirements. Adversely affect Flybe’s financial results. Flybe is in a number of discussions with other airlines and lessors about removing grounded aircraft costs, and with aircraft manufacturers to ensure aircraft deliveries, and types of aircraft, match Flybe’s requirements. Flybe is dependent on good industrial relations, across all its regions (with a workforce that is, in significant part, unionised), and is exposed to shortages of key personnel. (f) Financial risks Flybe is exposed to risks associated with: Flybe Group plc Annual Report and Accounts 2013/14 37 Corporate responsibility Safety Flybe is committed to developing, implementing, maintaining and constantly improving strategies and processes to ensure that all our aviation activities take place under an appropriate allocation of organisational resources, aimed at achieving the highest level of safety performance, while delivering our services. Flybe’s Safety Policy recognises that safety is everyone’s personal responsibility whether an employee, passenger, contractor, visitor or supplier and is a primary responsibility of all managers and employees. All levels of management and employees are accountable for delivery of the Group’s safety performance, starting with the Chief Executive Officer. In addition, managers ensure that our Safety Policy is implemented and understood by all employees and contractors. Hazards resulting from our operations and activities are analysed and their risk assessed in order to eliminate, mitigate or manage the safety risks to or below acceptable levels. All personnel are encouraged to report any safety issue, irrespective of the cause, in the knowledge that Flybe operates in an open, fair and balanced way that does not attribute blame – a ‘Just Culture’. The Flybe Safety and Security Review Committee (‘SSRC’), chaired by an independent Non-Executive Director, meets quarterly and is charged with holding the operational executive management team to account for all safety and compliance matters, reporting directly to the Board. The SSRC is chaired by Alan Smith but, after his retirement in August 2014, Timo Anderson will chair this committee. The Flybe Safety Management System (‘SMS’) coordinates all safety activity across the Flybe operation. This allows safety data derived from both normal operations and safety events to be used in the review of operational procedures and training. Flybe encourages all employees to report any safety issue, irrespective of the cause, in the knowledge that it operates a no-blame culture, with all incidents investigated objectively and thoroughly. The SMS is reviewed on a monthly basis at the Safety Action Group chaired by the Head of Safety and Compliance. Actions from these meetings are reviewed at the quarterly Strategic Review Board chaired by Flybe’s Director of Operations, John Palmer. 38 Flybe Group plc Annual Report and Accounts 2013/14 Additional oversight is demonstrated through Flybe’s membership of IATA and it has held the International Operational Safety Audit (‘IOSA’) accreditation since October 2007. Compliance monitoring (quality assurance) The establishment and maintenance of an effective compliance monitoring function ensures not only an effective and efficient operation but also a safe one. The compliance monitoring function oversees all operational activity and consists of two teams. The first is dedicated to the airline, covering: >>the Air Operator’s Certificate >>Approved >>EASA Training Organisation; and Part M, aircraft continuing airworthiness. The second team is dedicated to the MRO and covers: >>the Part 145, for an aircraft maintenance organisation >>Part 147, for an engineering licence type training organisation >>Part 21G, for a production organisation; and >>Part 21J, for a design organisation. Both the compliance monitoring managers have a direct line of report to the Accountable Manager who has overall responsibility for the safe operation of Flybe’s activities under civil aviation legislation in the UK. Health and safety There is total commitment at Flybe to the health, safety and well-being of its customers and employees. The Executive Management continues to demonstrate its commitment to health and safety through proactive initiatives and close liaison with staff and union representatives. The number of key managers receiving National Examination Board in Occupational Safety and Health (‘NEBOSH’) accreditation has increased though Flybe does not content itself merely with compliance. Health and safety is incorporated into its SMS and overseen, ultimately, by the SSRC. Policies and procedures are drawn up with the full involvement of unions and Flybe’s HR team to ensure not only compliance but the safest achievable working environment. Overview Strategic report Governance Financial and other information 2,650 Group and joint venture employees at 31 March 2014 People engagement Flybe is only as good as its talented team, which endeavours to deliver an excellent service to its loyal customers every day. During the year, the Company has undertaken an important rightsizing programme that will ensure its cost of employment remains competitive. The Company’s goal is to have the right people in the right jobs and for Flybe to be an attractive workplace in which a long-term and challenging career can be built on equality of opportunity. It is proud to be one of the very few airlines that enables many of its employees to live where they work – locally, within the regions both in the UK and in the European business. In 2014 Flybe is launching an employee engagement programme called ‘The Purple Way’ to align all employees with the Company’s strategy and journey to become Europe’s Best Local Airline. The engagement programme will be followed by a customer service training programme called ‘Flybe Loves Service’. Launch of the Purple Way. Values Flybe is committed to certain core principles. These are expressed in its People Strategy or ‘The Way We Do Business’ that includes our ‘START’ values of: >>S: Safety – no compromises >>T: Teamwork – ‘One Flybe’: collaboration as a way of life >>A: lignment – acting with urgency and embracing A our goals and ‘The Purple Way’ >>R: Responsibility – take accountability and ownership >>T: Transparency – open, upfront, authentic and share Our people As at 31 March 2014, Flybe employed 1,960 employees across seven regional UK bases with another 690 employed by our joint venture in Finland. Nearly 22% of our UK employees worked part-time or flexibly to balance their lifestyle needs and now over 75% of its employees have more than five years’ service and an average attendance rate of over 96%. Unfortunately, the impact of the widespread restructuring programme has led to over 1,100 employees leaving the business including a significant change in the Flybe Leadership Team of senior managers. Talent development Flybe’s aim is to develop and promote talent internally and the Training Academy delivers both the Group’s capacity to provide high quality training for its own employees and those of third parties. This state-of-theart facility has 26 classrooms, a simulator hall with capacity for four aircraft simulators, cabin crew simulator hulls for safety and refresher training, and an engineering apprentice workshop. Qualifications include a flight deck Multi-Crew Pilot’s Licence (under the first CAA-approved scheme for a UK airline), cabin crew and customer service NVQs and engineering aircraft type approvals. Flybe already has students engaged on the diploma in engineering, which after four years will provide successful students with a foundation degree level qualification, a BTEC and diploma in engineering and a Part 66 engineering licence. Flybe also continues to operate its Mentored Airline Pilot Scheme that part-sponsors pilot training through the provision of an interest-free loan as well as maintaining its relationships with UK and European flying schools for potential pilots. Management development To engage a dispersed workforce, line management has been empowered to lead and the majority of our people managers have completed the Flybe Leader initiative in the UK. This is a bespoke 12-month modular development programme that can progress to an Institute of Leadership and Management qualification or further to a Foundation Degree in Leadership and Management. Flybe’s Operating Board has also introduced an annual performance management system as well as a succession planning process as part of its commitment to developing key talent. Flybe Group plc Annual Report and Accounts 2013/14 39 Corporate responsibility Continued Benefits Flybe aims to provide fixed and variable pay and short- and long-term benefits (including insured benefits) that, in the round, are affordable, competitive in its marketplace, performance-led and flexible. UK employees have been able to participate in the Group’s Share Incentive Programme (‘SIP’) under which all eligible employees were awarded 100 free shares shortly after Flybe’s IPO and the Group’s approved Save As You Earn Scheme (‘SAYE’) launched in 2011. Flybe operates a Group Personal Pension Plan (or equivalent in relevant territories) and almost 95% of employees have elected to participate and benefit from employer’s contributions to their personal fund. Flybe has salary sacrifice schemes to include pensions and buying extra days off work and child-care vouchers. Employee satisfaction – managers review results with their teams and agree actions or areas to focus on to improve employees’ experience of work. Year-on-year improvement is sought both in terms of level of participation and the actual results themselves. Employee communication In both the UK and in its joint venture, Flybe continues to focus on active two-way communications with its dispersed workforce through line management, regular Your Flybe email and intranet updates, as well as through its recognised trade union partners. Additionally, in the UK, Flybe uses its consultative body known as Open Channel. Open Channel meets quarterly, is chaired by a member of the Operating Board and is attended by up to 25 elected representatives. >>Harassment Flybe has an ongoing employee engagement programme ‘The Purple Way’. The purpose is to share the Group’s vision and strategy with all employees through a series of connection workshops and emotionally engage them on the journey the Company is on. Flybe also utilises surveys to seek feedback from staff. The first of these was initiated in Spring 2014 and the results will be available later in the year. Safety Culture Diagnostic – facilitated by external consultants and aimed at improving safety awareness for all employees. The diagnostic consists of an online survey, focus groups and individual interviews and results in a structured risk-based action plan. 40 Flybe Group plc Annual Report and Accounts 2013/14 Human rights Flybe operates entirely with staff employed in the EU and consequently has not developed a separate, all encompassing human rights policy. Detailed policies and procedures exist, among others, around: >>Equality and diversity – see below >>Grievances >>Disciplinary procedures >>Whistle-blowing and bullying >>Bribery. In addition, Flybe uses its relationship with its employees to raise, air and resolve issues, whether this is through Open Channel or its established trade unions. Equality and diversity Equality of opportunity and valuing diversity are central to the regional activities of Flybe and it aims to ensure that all employment decisions are based on fairness and merit. Applications for employment by an individual from any background, including disabled persons, are always fully considered, bearing in mind the aptitudes of the applicant concerned. In the event of members of staff becoming disabled, every effort is made to ensure that their employment with the Group continues and that appropriate training, career development and promotion of disabled persons should, as far as possible, be identical to that of other employees. Strategic report Overview Governance Financial and other information The breakdown of employees by gender is as follows: 31 March 2014 Male Board Senior management (Flybe Leadership Team) All other employees of the Group Employees of Flybe Finland 31 March 2013 Female Male Female No. % No. % No. % No. % 6 32 1,117 388 1,543 100 80 58 56 58 8 797 302 1,107 0 20 42 44 42 9 35 1,562 422 2,028 90 85 58 61 59 1 6 1,151 265 1,423 10 15 42 39 41 Community and charitable activities Environment Flybe has sponsored a number of local community events and activities. These include: Flybe supports the view that human activity, including air travel, is contributing to global climate change. Although aviation accounts for around 2% of global CO2 emissions, Flybe is committed to being an industry leader in minimising its environmental impact wherever possible while continuing to provide vital air services to our passengers. Flybe undertakes a number of community and charitable activities. These are focused on supporting the local communities where the Company is based, as well as harnessing the fundraising power of employees and customers. >>Shirt sponsor, Exeter City FC >>Sponsorship, Exeter Chiefs Rugby Club >>Sponsorship, Newquay AFC >>Jersey Rugby Football Club, help with complimentary flights Flybe’s partnership with Cancer Research UK celebrated its fifth anniversary, since launching the partnership the airline has raised over £486,000. In its first ten years of operations, Flybe has made it a centrepiece of its commitment to environmental sustainability to operate one of the most environmentally sensitive fleets in aviation – our goal of reducing both noise and emissions remains consistent. In this respect, Flybe’s policy continues to be to: >>Commit to a system for managing its environmental impact in order to comply with all applicable current legislation and, where practical, seek to meet future legislative requirements ahead of relevant deadlines >>Implement a training programme for staff to enhance environmental awareness, constantly informing and motivating colleagues, to enlist their support in improving Flybe’s performance >>Integrate the Company’s environmental objectives into business decisions, where feasible, in a costefficient manner >>Develop appropriate emergency response plans for major incidents in order to minimise their environmental impact >>Encourage the adoption of similar principles by its suppliers. Flybe Group plc Annual Report and Accounts 2013/14 41 Corporate responsibility Continued Waste and energy management remains a key focus area for Flybe. Recycling policies are already in place at all major premises and sustainability has become a key focus area for its procurement. Management of buildings has incorporated, wherever possible, the latest environmentally-friendly techniques. Aircraft impact upon the environment in two key areas: locally to airports and over the course of a journey. In 2007, Flybe introduced an ‘Ecolabel’ rating for its aircraft which has been designed to provide customers with a range of information regarding the noise and carbon emissions for each flight. The label identifies the noise rating and also the emissions made during the normal take-off and landing cycle of a flight and also the carbon emissions for the total flight based on a range of distances. Fuel usage and emissions Each Bombardier Q400 aircraft produces 30% to 40% lower emissions on routes where it has replaced similar capacity, older generation aircraft or 50-seat jets. This equates to 6,000 to 8,000 fewer tonnes of CO2 in the air every year for each Q400. Over the course of last two years, the introduction of E175 jets is proving successful with early indications showing significant improvement on fuel burn to the manufacturer’s published data. Future developments include aerodynamic packages that are being developed to generate further improvements in fuel consumption, carbon emissions and noise profile. While CO2 emissions are identified as the primary contributor to global warming, other pollutants are also harmful to the environment and have dedicated limitations regulated by the International Civil Aviation Organisation (‘ICAO’). The Embraer E-series jets in Flybe’s service produce certified emissions significantly lower than the more stringent CAEP/6 regulations set by ICAO’s Committee on Aviation Environmental Protection. 42 Flybe Group plc Annual Report and Accounts 2013/14 The airline’s Flight Efficiency Programme, introduced in 2009 has resulted in a 13.4% reduction over the average in-flight fuel burn before the programme was launched. The programme relies on finely tuned strategies to reduce fuel consumption. These include lowering the aircraft’s maximum operational cruise speed by an average of 20 knots and optimising performance during each phase of flight (climb profile, approach from cruise altitude, low speed decent and APU use). There are also complex tankering strategies for refueling from the lowest cost vendor. While the programme sets the parameters, the minuteto-minute decisions made by Flybe’s flight crews are what makes a real difference. These decisions are based on the dynamic fuel efficiency reports, which evaluate each crew’s performance in flight. The Flight Efficiency Programme is part of a toolbox of different items crews can use to assess costs in a dynamic operating environment. A further development over the last twelve months has been that of the use of single engine taxi-ing on the Q400 fleet. Similar measures have been introduced to the Embraer fleets this year and further CO2 savings are anticipated. Emissions Trading Scheme (‘ETS’) Since the introduction of aviation into the European ETS on 1 January 2012, Flybe have complied fully with the requirements of the scheme to submit an independently verified report of its CO2 emissions and purchase equivalent carbon allowances under the scheme to offset its carbon footprint. The amount of CO2 emitted by the Company is predominantly driven by its flying activities and, as fuel is a significant proportion of Flybe’s operating expenditure, it is heavily incentivised to reduce fuel usage and hence its CO2 emissions. While step changes in lower CO2 emissions require both major advances in technologies associated with next-generation aircraft and a substantial global investment in the production and supply of biofuels, there exist a number of opportunities for the Company to reduce its CO2 Overview Strategic report Governance Financial and other information 15.7kg Flybe UK fuel burn per seat (2007/08: 19.1 kg) emissions in the medium-term. For example, Flybe pilots are trained in economic flying techniques that involve: Greenhouse gas emissions data for 2013/14 >>Seeking Scope 1 Aviation fuel Other fuels Total Scope 1 direct routings between the departure airport and the arrival airport >>Flying at speeds that are economical for the engine’s performance >>Planning descents into airports, with air traffic control assistance, that allow for the most fuelefficient approach. Flybe supports initiatives which provide for an international framework for governing aviation emissions so long as this is consistent with, and not supplementary to, the European ETS. It remains concerned about the imposition of specific aviation taxes, some of which purport to be linked to environmental objectives. Flybe has campaigned for some time for the reform of UK Air Passenger Duty and for the per passenger tax to be replaced with a per plane tax which is linked to the emissions of the aircraft and their deployment. Greenhouse Gas (‘GHG’) Emissions Report The Directors of Flybe Group plc present the greenhouse gas emissions report for the Group for the year ended 31 March 2014. Flybe’s GHG emissions data is intended to comply with the reporting requirements of the Climate Change Act 2008. Emissions include all data reported from its sole operating subsidiary, Flybe Limited and 60% of data reported by our joint venture partner, Flybe Finland, using the financial control approach. The information presented follows the 2013 UK Government environmental reporting guidance. The Group has also adopted the GHG Protocol Value Chain (Scope 3) Standard, but Flybe is not as yet able to report on all categories that may be relevant. The figures relate to the required elements of each scope 3 category and some of the optional elements. 2013 UK Government’s Conversion Factors for Company Reporting were used in converting activity data into carbon emissions. 2013/141 tCO 2 e2 Scope 2 Electricity – UK Electricity – overseas Total Scope 2 738,236 712 738,948 2,241 203 2,444 Scope 3 Water supply and waste disposal Business travel air/car Total Scope 3 Gross and net emissions 18 492 510 741,902 1 Base year not provided as 2013/14 will be the first year of data collection and will therefore become the base year. 2 tCO 2 e is the number of tonnes of carbon dioxide equivalent and is the universal unit of measurement to indicate the global warming potential (‘GWP’) of each of the six greenhouse gases, expressed in terms of the GWP of one unit of CO 2 . Specific exclusions: >>Emissions from air conditioning and refrigeration units in office buildings excluded due to unavailable data. These are estimated to account for less than 0.5% of total of Scope 1 emissions >>Emissions from taxi, bus and rail business travel are excluded due to unavailable data. These are estimated to account for less that 0.5% of total of Scope 3 emissions. Flybe Group plc Annual Report and Accounts 2013/14 43 Corporate responsibility Continued Intensity measurements The Group’s carbon emissions are principally made up of emissions from flying activities. In order to allow comparison between its peers, the chosen measurement is emissions per passenger kilometre flown. For 2013/14, which will be the starting base for future comparison, the Group’s total emissions per passenger kilometre were 147.3 g/km. Base year Flybe intends to have a fixed base year of 2013/14. This year has been chosen as this is the first year for which Flybe has reliable data and is typical in respect of its operations. The Group’s policy on base year recalculation is to recalculate the base year and the prior year emissions for relevant significant changes which meet its significance threshold of 5% of base year emissions. Rainwater harvesting Flybe’s state-of–the-art training academy, based in Exeter, has a rainwater harvesting system for re-use within that building. Noise The Q400 is rightfully heralded as one of the quietest passenger turboprop aircraft in the world. Inside the Q400, the revolutionary Active Noise and Vibration Suppression system significantly reduces noise and vibration, making it as quiet and comfortable as a jet. Outside, it is considerably quieter than jets with a similar number of seats (10 Decibels of Exterior Perceived Noise quieter). Flybe’s commitment to reducing the impact to local communities is demonstrated by its latest E-series order. Working closely with the manufacturer, Embraer, Flybe developed a noise reduction kit that has been fitted to all of Flybe’s E175 aircraft in order to reduce further the effect of noise on the local environment. 44 Flybe Group plc Annual Report and Accounts 2013/14 Approval of Strategic Report The report was approved by the Board of Directors on 10 June 2014 and signed on its behalf by: Andrew Knuckey Chief Financial Officer and Company Secretary Overview Strategic report Governance Financial and other information Chairman’s statement on corporate governance This year’s Annual Report also contains, for the first time, the full implementation of the new requirements on remuneration reporting. This now includes a binding shareholder vote on remuneration policy in addition to a vote to adopt the Remuneration Report (as set out on pages 66 to 83 of this report). The Board is very sensitive that its prime objective in setting out its remuneration policy is to promote the success of the Company in line with the strategy and the risk profile agreed by the Board. It must, however, do so with the approval of its shareholders, who are the prime beneficiaries of such a strategy. “The Board has engaged widely with shareholders during the year, not least during the capital raise, and we are delighted to welcome so many new shareholders to our register during the year.” Simon Laffin Non-Executive Chairman Dear shareholder Flybe is committed to the highest standards of corporate governance, and will endeavour to continue to meet these standards at all times. We believe in living these standards, not just in conforming to rules and regulations by ‘ticking boxes’. Excellent corporate governance is however not an end in itself. It is a means to the end of achieving a high performing company that delivers value to its stakeholders, while taking account of its responsibilities to the wider community. The regulatory and reporting landscape for UK listed companies continued to evolve during 2013, with the introduction of the Strategic Report, new requirements to report on greenhouse gas emissions, and a new formal requirement on the Board to ensure that the Annual Report presents a ‘fair, balanced and understandable’ assessment of the Company’s financial position and future prospects. We have planned carefully to comply as closely as possible with these new requirements, together with the enhanced disclosures required by the Audit Committee, although we recognise that best practice will evolve as companies gain experience with the new regulations and feedback is received from both investors and regulators. The Board has reviewed its own structure and believes that a small well-balanced board, with a majority of committed, diverse, informed and energetic Non-Executive Directors continues to be an important part of our corporate governance. Building on the considerable change over the last 12 months, the Board will continue to develop further along these lines over the next year. Although not required to do so under the UK Corporate Governance Code, all Directors will nevertheless submit themselves for re-election at the 2014 Annual General Meeting (the ‘AGM’). The Board has engaged widely with shareholders during the year, not least during the capital raise, and we are delighted to welcome so many new shareholders to our register during the year. Effective communication with shareholders is a key strategic priority and over 50 meetings have been held with investors during the year. All shareholders are encouraged to attend the AGM in July where the Directors and executive team will be available to meet shareholders directly and to discuss any matters of importance to them. Additional materials such as annual and interim reports, results and other announcements are available via Flybe’s website at www.flybe.com/en/corporate/investors. Simon Laffin Non-Executive Chairman Flybe Group plc Annual Report and Accounts 2013/14 45 Board of Directors With the exceptions as noted below, all of the other Directors, Company Secretary and Operating Board identified served throughout the year. Executive Directors Saad Hammad Chief Executive Officer (aged 51) – appointed 1 August 2013 Saad Hammad joined Flybe as Chief Executive Officer on 1 August 2013. He has considerable airline experience having been Chief Commercial Officer of easyJet plc from 2005 to 2009. Mr Hammad was a Non-Executive Director of Air Berlin plc and as of 25 April 2014, is a Non-Executive Director of Pegasus, the leading Turkish low-cost carrier. He has also held senior executive roles at a number of leading corporations, including The Gores Group, Procter & Gamble, Thorn-EMI, Vision Express and Tibbett & Britten. Mr Hammad is a member of the Nominations Committee. Andrew Knuckey Chief Financial Officer and Company Secretary (aged 53) Andrew Knuckey joined Flybe in 2005, having previously had a 24 year career with KPMG LLP, latterly as a partner in audit and transaction services. Mr Knuckey played a key role in the successful acquisition and integration of BA Connect, following which he was appointed as Chief Financial Officer at Flybe in April 2007. As Chief Financial Officer, he helped deliver the IPO on the London Stock Exchange in 2010 and, more recently, the design and implementation of Flybe’s Turnaround Plan. He also chairs our joint venture with Finnair. Mr Knuckey will leave the Board in August 2014 after expiry of his 12 month notice period, and will be replaced by Philip de Klerk. 46 Flybe Group plc Annual Report and Accounts 2013/14 Independent Non-Executive Directors Simon Laffin Independent Non-Executive Chairman (aged 55) – appointed 4 November 2013 Simon Laffin was appointed to the Flybe board as Independent Non-Executive Chairman in November 2013. Mr Laffin is Chairman of Assura Group Limited, Chairman of the Audit Committee at Quintain Estates & Development PLC and an adviser to Dentsu Inc. Previously he was Group Finance and Property Director at Safeway plc between 1994 and 2004 and has served as a Non-Executive Director at Aegis Group Plc, Mitchells & Butlers plc and Northern Rock plc (as part of the rescue team), an adviser to CVC Capital Partners, and Chairman of Hozelock Group. Mr Laffin chairs Flybe’s Nominations Committee and sits on the Audit and Remuneration Committees. Charlie Scott Deputy Chairman and Senior Independent Non-Executive Director (aged 65) Charlie Scott was formerly Chairman of William Hill plc from 2004 until 2010. He is a chartered accountant and was previously Chief Executive Officer at Saatchi & Saatchi plc and Chairman of Cordiant plc. Mr Scott has held other non-executive positions, including with airport group TBI plc. Mr Scott chairs Flybe’s Audit Committee and sits on the Nominations and Remuneration Committees. Overview Strategic report Governance Alan Smith Independent Non-Executive Director (aged 67) Alan Smith is currently Chairman of Fisher Leisure Holdings Limited. His career has included being Managing Director of Superdrug Stores plc, B&Q plc and The Victoria Wine Company Limited before working for the Boddington Group Limited as Group Managing Director. In 1996, Mr Smith moved to Evans Halshaw Holdings plc as Group Chief Executive before becoming Chief Executive of Somerfield plc from 2000 until 2002. Mr Smith chairs Flybe’s Safety and Security Review Committee and sits on the Audit, Nominations and Remuneration Committees. Mr Smith will retire from the Board on 31 August 2014. David Longbottom Independent Non-Executive Director (aged 69) David Longbottom is currently Pro-chancellor and Chairman of the Board of Governors of London South Bank University. Mr Longbottom was formerly Chairman of executive search firm, Horton International (UK) Limited, the Senior Independent Director of Luminar Leisure plc and a director of DSG International plc where he held a number of senior positions within the Dixons Group plc after joining in 1987 (including Group Human Resources Director). Previously, Mr Longbottom worked with British Gas plc, Courtaulds plc and Lloyds of London. Mr Longbottom chairs Flybe’s Remuneration Committee and sits on the Nominations Committee. Financial and other information Sir Timothy Anderson Independent Non-Executive Director (aged 57) Sir ‘Timo’ Anderson was appointed to the Board as Non-Executive Director with effect from 1 May 2014. Sir Timo established the UK Military Aviation Authority (the body responsible for military aviation regulation and safety), becoming its first Director General from 2010 to 2013. Prior to that Sir Timo was Assistant Chief of Air Staff, Royal Air Force. He served in the Royal Air Force from 1979 going on to hold senior command appointments. Sir Timo has joined the Safety and Security Review Committee, and will chair that committee following Mr Smith’s retirement from the Board. He has also joined the Nomination, Remuneration and Audit Committees. Flybe Group plc Annual Report and Accounts 2013/14 47 Board of Directors Continued Other Executive and Non-Executive Directors who served but resigned during the period are: >>Anita Lovell, Non-Executive Director – resigned 17 May 2013 >>Peter Smith, Independent Non-Executive Director – resigned 8 July 2013 >>Jim French, Chairman and Chief Executive Officer – resigned as Chief Executive Officer on 1 August 2013 and Chairman on 4 November 2013 >>Mark Chown, Director of Corporate Strategy – resigned 4 August 2013 >>Mike Rutter, Managing Director of Flybe Outsourcing Solutions – resigned 4 August 2013 >>Andrew Strong, Managing Director of Flybe UK – resigned 4 August 2013 Philip de Klerk will join Flybe as Chief Financial Officer in August 2014. Mr de Klerk will join Flybe from SABMiller, where he was Global Head of Financial Planning & Analysis and Finance Director of the Business Capabilities Programme. Prior to this, he was Chief Financial Officer of Ineos Olefins & Polymers Europe and spent 16 years at Unilever in a variety of roles. Company Secretary Andrew Knuckey, Chief Financial Officer, has taken on the responsibilities of this role after Chris Simpson resigned on 7 March 2014. He will hand on this role to Annelie Carver who joins Flybe as Company Secretary and General Counsel on 23 June 2014 from Michelmores Solicitors, where she was a partner in their corporate and commercial team. 48 Operating Board The Board is supported in its dayto-day running of the Group by the Operating Board, which comprises (in addition to Messrs Hammad and Knuckey) the following members, together with dates appointed to the Operating Board if during 2013/14: Paul Simmons Chief Commercial Officer (aged 49) – appointed 28 October 2013 Paul Simmons joined Flybe in October 2013 from easyJet where, for the last five years, he led their team in the UK as Director, UK Market. Prior to easyJet, Mr Simmons held senior commercial positions at Oberoi Hotels Group (EVP – Sales & Marketing) and IHG (Global VP, InterContinental Brand) and a variety of marketing roles at Procter & Gamble, S.C. Johnson, Helene Curtis/Unilever and Kelloggs. John Palmer Director of Operations (aged 52) – appointed 17 September 2013 John Palmer joined Flybe in 2006 as Director of Aviation Services and previously held senior management roles in British Airways, Virgin Atlantic and Zurich Financial Services. He was promoted to Director of Airline Operations and Deputy COO in 2009 before becoming, in 2011, Managing Director, Flybe Aviation Support. Appointed as Director of Operations in August 2013, Mr Palmer is now responsible for all aspects of the Flybe’s operations, including Flybe Finland Oy, and is a member of the Safety and Security Review Committee. Flybe Group plc Annual Report and Accounts 2013/14 Simon Charles Director of Human Resources and Health and Safety (aged 47) Simon Charles joined Flybe in January 2007 from RHM Plc where he was Group Director of Organisation and People Development and part of the management team involved in the initial public offering of shares in RHM plc. He has spent 25 years in human resources within significant companies having been European HR Director at Quaker Inc. and held management positions with PricewaterhouseCoopers, Pepsico Inc. and Unilever plc. Mr Charles is a member of the Safety and Security Review Committee. Matt Bennett Director of Internal Audit, Risk and Special Projects (aged 38) – appointed 10 October 2013 Matt Bennett, a Chartered Accountant, joined Flybe in January 2012, as the Director of Internal Audit, Risk and Special Projects to set up the Company’s first Internal Audit function. Mr Bennett has commercial auditing experience having led the audit function for four years at the Rank Group PLC, and more recently for six years in a joint Director of Financial Control and Audit role for Sony Computer Entertainment (Sony PlayStation). Mr Bennett reports to the Chief Executive Officer and the Audit Committee. Matt Linsey Acting Director of Information Technology (aged 38) – appointed 25 October 2013 Matt Linsey joined Flybe in December 2003 as a Systems Architect to direct the design activities of Flybe’s IT department. Mr Linsey brings 14 years’ experience of IT previously contracting in various sectors including military, education and e-commerce. He was promoted to Head of IT Services in 2006 and then to Head of IT Development in 2008 before being made Acting Director of IT in October 2013 to oversee all IT delivery and operations for Flybe. Overview Governance Strategic report Financial and other information Corporate governance Group Board Audit Committee Nomination Committee Remuneration Committee Safety & Security Review Committee Charlie Scott (Chair) Simon Laffin (Chair) David Longbottom (Chair) Alan Smith (Chair) Timo Anderson Timo Anderson Timo Anderson Timo Anderson Simon Laffin Saad Hammad Simon Laffin Simon Charles Alan Smith David Longbottom Charlie Scott John Palmer Charlie Scott Alan Smith Alan Smith This report sets out how the Company applied the principles of the UK Corporate Governance Code issued by the Financial Reporting Council in September 2012 (the ‘Code’) in the year to 31 March 2014. A copy of the Code can be found at www.frc.org.uk/ corporate/ukcgcode. The Financial Conduct Authority’s Listing Rules require the Company to set out how it has applied the main principles of the Code and to explain any non-compliance. Statement of compliance The Board is committed to maintaining high standards of corporate governance and has fully considered the provisions of the Code. The Board considers that the Company is a ‘smaller company’ for the purposes of the Code which defines this as a company which has been below the FTSE350 throughout the year immediately prior to the reporting year. Throughout the year ended 31 March 2014, and up to the date of approval of this Annual Report, the Board considers that it and the Company have complied with the best practice provisions set out in the Code as it applies to ‘smaller companies’, with the following exception in place until 4 November 2013: >>The Code recommends that the roles of Chairman and Chief Executive Officer should be separated and clearly defined. Jim French served as both Chairman and Chief Executive Officer of the Group until the appointment of Saad Hammad as Chief Executive Officer on 1 August 2013. Jim French stepped down as Chairman on the appointment of Simon Laffin on 4 November 2013. The following paragraphs explain how the Company has applied the principles of good governance and the code of best practice set out in the Code. Flybe Group plc Annual Report and Accounts 2013/14 49 Corporate governance Continued The Board Structure and leadership At 31 March 2014 the Board comprised six Directors, of whom four are Non-Executive and two are Executive. Executive Directors Saad Hammad Chief Executive Officer Andrew Knuckey Chief Financial Officer Non-Executive Directors Simon Laffin Independent Non-Executive Chairman Charlie Scott Deputy Chairman and Senior Independent Non-Executive Director Alan Smith Independent Non-Executive Director The Board David Longbottom considered Independent Non-Executive Director The Board is led by the Chairman, Simon Laffin, who is responsible for ensuring its effectiveness in all aspects of its role. The Board’s key purpose is to provide the entrepreneurial leadership and vision necessary to ensure the Company’s prosperity by collectively directing the Company’s affairs while meeting the appropriate interests of its shareholders and stakeholders. In addition to business and financial issues, the Board of Directors must deal with challenges and issues relating to corporate governance, corporate social responsibility and corporate ethics. It has the ultimate responsibility for setting the Company’s overall strategy and long-term direction and provides entrepreneurial leadership within a framework of effective controls which permit risk to be assessed and managed. The Board has responsibility for approving the Financial Statements, significant acquisitions and disposals, major nonrecurring projects and major capital expenditures. oard composition B and membership Committee performance and membership Risk management Engagement with investors onthly results M Budgets and forecasts Annual and half year results announcements Financial performance Governance Day-to-day activities Cash position Cost control Capex Resource allocation Organisation structure 50 Flybe Group plc Annual Report and Accounts 2013/14 atwick slot G disposal Equity fund raising Short-term cash forecasts Overview Strategic report The Directors’ biographies appear on pages 46 and 47 illustrate the range of experience which ensures an effective Board to lead and control the Group. Further details of changes to the membership of the Board are given on page 48. The size of the Board represents an appropriate combination of executive and non-executive directors for the size of the business and allows individuals to communicate openly and freely and to contribute through the exercise of their personal skills and experience. The Directors have a complementary range of financial, commercial, operational and entrepreneurial experience which, in the opinion of the Board, provides it and its committees with the necessary balance of skills, diversity, independence and knowledge of the Group to enable them to discharge their respective duties and responsibilities effectively. The Non-Executive Directors have been appointed on merit and for their specific areas of expertise and knowledge. Their wide-ranging experience and backgrounds ensure that they are able to challenge and debate matters constructively both in relation to development of strategy and performance against objectives set by the Board. The Company has governance procedures in place to ensure that, on resignation, concerns, if any, raised by an outgoing non-executive director are circulated by the Chairman to the remaining members of the Board. None of the Directors who resigned during the year have raised concerns. Key activities of the Board Aside from day-to-day management issues, the Board has focused on turning around the financial performance of the business, focussing on the Phases 1 and 2 of the Turnaround Plan and the Immediate Actions initiated by Saad Hammad when he joined as Chief Executive Officer in August 2013. Although there has been a substantial impact on our workforce, these vital actions have had the desired effect with £47m of cumulative cost savings achieved in 2013/14. We are on track to increase this to the £71m target annual savings for 2014/15. Governance Financial and other information Operation of the Board In carrying out its work, the Board focuses on key tasks, which include receiving reports on safety, security and health, business risks, long-term strategy, the Group’s trading performance, the work of its Committees and the actions of the Operating Board and senior management. The Board delegates specific responsibilities, with written terms of reference, to its Committees details of which appear below. The Executive Directors of the Company may attend meetings of the Committees at the invitation of the respective Chairmen. The Executive Directors review and discuss with the Board all strategic projects and all material matters currently or prospectively affecting the Group and its performance. The Board delegates its authority for executive management to the Chief Executive Officer, who leads the Operating Board, subject to monitoring by the Board and those items referred to above. To enable the Board to function effectively, and to assist the Directors to discharge their responsibilities, a comprehensive set of papers is provided in advance of each Board and Committee meeting. These include regular business progress reports, budgets, financial statements and shareholder information. The Company Secretary manages the provision of information to the Board in consultation with the Chairman. The Board held ten scheduled meetings during the year. In addition the Board met on several occasions on an ad hoc basis to deal with urgent business, including the consideration and approval of transactions where a decision was required before the next meeting. The Senior Independent Non-Executive Director and the Non-Executive Directors have met without the Chairman and Executive Directors being present. The Board requires all directors to devote sufficient time to their duties and to use their best endeavours to attend meetings. The table below details the Directors’ attendance at the scheduled Board and Committee meetings during the year. In addition, the Board oversaw the successful equity fund raise in March 2014, which saw the Group raise net proceeds of £150.1m at a share price only 7.2% lower than the previous closing price, and also saw the introduction of several new institutional shareholders. As a result, Flybe’s free float at 31 March 2014 was 95.0%, compared with 37.4% at March 2013. Flybe Group plc Annual Report and Accounts 2013/14 51 Corporate governance Continued Directors in office as at 31 March 2014 Year ended 31 March 2014 Executive Director Saad Hammad Andrew Knuckey Board Audit Committee Nomination Committee Remuneration Committee Safety & Security Review Committee 6/6 10/10 n/a n/a 1/1 n/a n/a n/a n/a n/a Non-Executive Director Simon Laffin David Longbottom Charlie Scott Alan Smith 3/3 10/10 10/10 10/10 1/1 n/a 6/6 6/6 1/1 5/5 5/5 5/5 2/2 6/6 6/6 6/6 n/a n/a n/a 4/4 Board Audit Committee Nomination Committee Remuneration Committee Safety & Security Review Committee 6/7 4/4 4/4 3/4 n/a n/a n/a n/a 2/4 1/2 n/a n/a – n/a n/a n/a n/a n/a n/a 2/2 0/2 4/4 n/a n/a n/a n/a n/a 1/1 n/a 2/2 Former Directors who served during the year Year ended 31 March 2014 Executive Director Jim French Mark Chown Mike Rutter Andrew Strong Non-Executive Director Anita Lovell Peter Smith Independence we have a Board with the optimum combination of skills and experience needed to support the business. As a result no targets have been established for the composition of the Board, whether in terms of racial background or gender. Each of the Non-Executive Directors (other than Anita Lovell, who represented Rosedale) who served during the year have been identified as independent on the basis of the criteria specified in paragraph A.3.1 of the Code and, generally, are free from any business or other relationship which could materially interfere with the exercise of their independent judgement. Overall information on the gender diversity of the Board and the Group as a whole is given on pages 40 and 41. The Board considers each of its Non-Executive Directors to be independent in character and judgement and no one individual, or group of individuals, dominates the Board’s decision making. Diversity All recruitment for the Board is led by the Nomination Committee. We recognise that diversity, in its widest sense, is important for the Board’s effectiveness. However the Non-Executive Directors have been appointed on merit alone and specifically for their contributions from their knowledge and experience. Their wide-ranging experience and backgrounds ensure that we can debate matters in relation to both the development of strategy and performance against the objectives set by the Board. We believe that the diverse backgrounds of the individual Directors ensure 52 Flybe Group plc Annual Report and Accounts 2013/14 Conflicts of interest In accordance with the Companies Act 2006, the Company’s Articles of Association permit the Board to consider and, if thought fit, to authorise actual or potential conflicts of interest which may arise and to impose such limits or conditions as it thinks fit. The Board has established a formal procedure whereby actual and potential conflicts of interest can be recorded by each Director and authorised by the Board. The decision to authorise a conflict can only be made by non-conflicted Directors (those who have no interest in the matter being considered) and in making such a decision the Directors must act in a way they consider in good faith will be most likely to promote the Company’s success. Overview Strategic report Directors’ indemnity and insurance cover In accordance with the Company’s Articles of Association, throughout the year the Directors have been, and continue to be, indemnified to the fullest extent permitted by law. Appropriate Directors’ and Officers’ liability insurance cover is arranged and maintained via the Company’s insurance brokers, Willis, and its terms are reviewed annually. Matters reserved for the Board The Board has approved a schedule of matters reserved for decision by it. This schedule is available for inspection at the Company’s registered office and on the Company’s website at www.flybe.com/en/ corporate/governance. The matters reserved for specific approval by the Board can be subdivided into a number of key areas including but not limited to: >>reviewing the Group’s overall safety and security arrangements >>approving the Group’s long-term objectives and strategy >>approving the Group’s annual operating and capital expenditure budget >>Group financial reporting and controls including the approval of interim and final financial statements, interim management statements and dividends >>ensuring a sound system of internal controls and risk management >>decisions relating to acquisitions, disposals and major items of capital expenditure >>Board and Committee membership and succession planning >>remuneration >>corporate governance matters >>approving certain of the Group’s policies Matters requiring Board approval are generally the subject of a proposal by the Executive Directors submitted to the Board, together with supporting information, as part of the Board, or Committee, papers circulated prior to the relevant meeting. Governance Financial and other information Board performance and evaluation The Board has considered and supports the Code’s provisions on Board performance evaluation. It has discussed its own performance, but decided that given the degree of change at Board level in the last year, there would be little value in a more formal selfevaluation process at this stage. The Non-Executive Directors meet regularly without the Executive Directors present, and have also met without the Chairman in order to evaluate his performance. Induction and continuing development of Directors All new Directors receive a tailored induction on joining the Board, including meetings with senior management and advisers and visits to major operating bases and locations. The Chairman and Chief Executive Officer are responsible for reviewing the development needs of individual directors. All the Non-Executive Directors have, during the course of the year, attended briefings and seminars relevant to their role, including updates on best practice in audit and remuneration issues and economic affairs in general, as well as bringing knowledge and information gathered from their other business interests. All Directors have access to the advice and services of the Company Secretary who is responsible to the Chairman on matters of corporate governance and provides the Board with regular updates on relevant legislation, regulations and governance best practice. The Directors may, at the Company’s expense, take independent professional advice where necessary and appropriate to do so. Directors’ election and re-election All directors will retire at the forthcoming AGM and, being eligible, will offer themselves for re-election. A biography for each of these directors, together with a description of the skills and experience they possess that the Company considers relevant, will be included in the proposals put to shareholders at the 2014 AGM. None of the Non-Executive Directors has served more than nine years in office. Any changes to the commitments of any Director are always considered by the Board to ensure they will continue to have sufficient time to enable them to fulfil their duties with the Company. The Board is satisfied that all of the Directors continue to perform effectively and demonstrate commitment to their roles, including commitment of time for Board and Committee meetings and any other duties which may be undertaken by them from time to time. Flybe Group plc Annual Report and Accounts 2013/14 53 Corporate governance Continued Group Board (chaired by Simon Laffin) Operating Board (chaired by Saad Hammad) Commercial Operations Finance HR and Health & Safety Paul Simmons John Palmer Andrew Knuckey Simon Charles Operational management of the Group Beneath the Board there is in place a clear and appropriate apportionment of responsibilities amongst the senior managers designed to ensure that the business can be managed and monitored effectively. Senior managers report to the Operating Board which in turn reports to the Board. The Operating Board is led by the Chief Executive Officer and comprises the Executive Directors together with the Chief Commercial Officer, Director of Operations, Director of Human Resources and Health and Safety, Director of Internal Audit, Risk and Special Projects and the Acting Head of Information Technology. It has responsibility for implementing on a day to day basis the strategy that has been agreed by the Board. Operating Board members report regularly to the Board on key issues. Board committees In accordance with the principles laid down in the Code, the Board has established a committee structure to assist in the discharge of its responsibilities. Details of each of the Audit, Mergers and Acquisitions, Nomination, Remuneration, and Safety and Security Review Committees, and the members, roles and activities thereof are detailed below. The Mergers and Acquisition Committee was disbanded during the year and its responsibilities passed back to the Audit Committee and the Board. Each Committee reports to, and has terms of reference approved by, the Board which are available for review on Flybe’s website at www.flybe.com/en/corporate/governance or on 54 Flybe Group plc Annual Report and Accounts 2013/14 IT Internal Audit, Risk and Special projects Matt Linsey Matt Bennett request from the Company Secretary. The minutes of the meetings of the Committees, where appropriate, are circulated to, and reviewed by, the Board. Biographies of each Board member are set out on pages 46 and 47. Audit Committee The role of the Audit Committee is to provide formal and transparent arrangements for considering how to apply the financial reporting, risk management and internal control principles set out in the Code, and to maintain an appropriate relationship with the Company’s auditor. Members of the Audit Committee can, where they judge it necessary to discharge their responsibilities, obtain independent professional advice at the Company’s expense. Charlie Scott, a Chartered Accountant, has chaired the Audit Committee throughout the year and the Board considers that he has the appropriate recent and relevant experience to enable him to fulfil this role. In addition, both Simon Laffin, who was appointed during the year and is also a qualified accountant and Alan Smith serve on the Audit Committee. The Code permits smaller companies to have an Audit Committee comprising a minimum of two independent NonExecutive Directors and the Board is satisfied that Flybe is a smaller company for this purpose. The Board is satisfied that the members of the Audit Committee are those who are best able to contribute to its objectives. Overview Strategic report The Company Secretary acts as secretary to the Audit Committee. Further details about the Audit Committee can be found on pages 58 to 62. Remuneration Committee The current members of the Remuneration Committee are David Longbottom (Committee Chairman), Charlie Scott, Alan Smith (all of whom served throughout the year), Simon Laffin (who joined the Committee during the year) and Timo Anderson (who joined on 1 May 2014). Peter Smith also served until his resignation from the Board. The Remuneration Committee met six times during the year. The attendance of the individual members at meetings is detailed in the table on page 52. The Remuneration Committee’s purpose is to advise the Board and make recommendations to it about all elements of the remuneration packages of the Executive Directors and other members of senior management as it is designated to consider, including any major changes in employee benefit structures throughout the Group. The Company Secretary acts as secretary of the Remuneration Committee. The Group’s compliance with the provisions of the Code relating to directors’ remuneration is further explained on pages 66 to 83. The Remuneration Committee meets at least twice each year and may request relevant executive directors and senior management to attend meetings by invitation. During the year under review, the Committee received material assistance and advice from the Chairman, Chief Executive Officer and the Director of Human Resources. No director is involved in decisions relating to their personal remuneration package. The Remuneration Committee and the Group also received advice from Kepler Associates, a firm of independent remuneration consultants who have not provided any other services to the Group. The Committee has also been advised by Eversheds LLP, who are the Group’s solicitors and who have advised the Group on other legal matters throughout the year (including on various corporate, regulatory, employment and commercial matters). Eversheds LLP provided advice on the legal aspects of the implementation and operation of Flybe’s employee share schemes. Governance Financial and other information The responsibilities of the Remuneration Committee include: >>determining and agreeing with the Board the framework or broad policy for the remuneration of the Chairman, Chief Executive Officer, all other Executive Directors, the Company Secretary and any other members of the executive management that the Board delegates to it ensuring that such policy provides appropriate incentives to encourage enhanced performance and, in a fair and responsible manner, rewards executives for their individual contributions to the success of the Company. When setting policy, have regard to trends across the Company, in other companies and to the provisions of the Code and associated guidance >>determining the total individual remuneration package of the Chairman, Chief Executive Officer, all other Executive Directors, the Company Secretary and any other members of the executive management that the Board delegates to it including bonuses, incentive payments and share options or other share awards >>approving the design of, and determining the targets for, any performance related pay schemes operated by the Company and approving the total annual payments made under such schemes >>approving the design of all share incentive plans for approval by the Board and shareholders, determining on an annual basis whether awards will be made, and if so the amounts of such awards in total and to individuals >>determining the policy for, and scope of, pension arrangements for each executive director and other designated senior executives >>overseeing any major changes in employee benefits structures throughout the Group >>recommending an annual report for the Board to put to shareholders on the Company’s remuneration policies and practices compliant with relevant legal and regulatory provisions >>ensuring that contractual terms on termination and payments made are fair to the individual, and the Company, that failure is not rewarded and that the duty to mitigate loss is fully recognised The Remuneration Committee is authorised by the Board to: >>be exclusively responsible for establishing the selection criteria and then for selecting, appointing and setting the terms of reference for any remuneration consultants providing advice to the Remuneration Committee, at the Company’s expense >>to obtain, at the Company’s expense, expert legal or other professional advice where necessary in the course of its activities Flybe Group plc Annual Report and Accounts 2013/14 55 Corporate governance Continued Nomination Committee The current members of the Nomination Committee are Simon Laffin (Committee Chairman), Saad Hammad, David Longbottom, Alan Smith and Charlie Scott. Jim French (previous Committee Chairman) and Mark Chown resigned during the year. The attendance of the individual members at the five meetings of the Nomination Committee held during the year is detailed in the table on page 52. The Nomination Committee’s purpose is to establish a formal, rigorous and transparent procedure for the appointment of new directors to the Board. The Company Secretary acts as secretary of the Nomination Committee. The Code recommends that the majority of members of the Nomination Committee should be independent Non-Executive Directors. Throughout the period the Nomination Committee has comprised David Longbottom, Charlie Scott and Alan Smith all of whom are Independent Non-Executive Directors, together with Jim French and Mark Chown. Additionally, Simon Laffin, the Independent Non-Executive Chairman of the Board, was appointed to the Company’s Nomination Committee on 4 November 2013, served to the end of the year and continues to serve. Saad Hammad also joined the Committee during the year following his appointment as Chief Executive Officer. The Board is satisfied that the members of the Nomination Committee are those who are best able to contribute to its objectives. The responsibilities of the Nomination Committee include: >>regularly reviewing the structure, size and composition (including skills, knowledge, experience and diversity) of the Board and making recommendations to the Board with regard to any changes >>keeping under review the leadership needs of the organisation, both executive and non-executive, with a view to ensuring the continued ability to compete effectively in the marketplace >>evaluating, before any appointment is made by the Board, the balance of skills, knowledge, experience and diversity on the Board and in light of this preparing a description of the role and capabilities required for a particular appointment >>giving full consideration to succession planning for directors and other senior executives taking into account the challenges and opportunities facing the Company and the skills and expertise needed on the Board in future >>reviewing the time requirements of non-executive directors. 56 Flybe Group plc Annual Report and Accounts 2013/14 The Board fully supports diversity, recognising the benefits that diverse viewpoints can contribute in decision making. All Directors are committed to encouraging all of the Group’s employees, and it’s Board, to reach their full potential, irrespective of their gender, race, or sexuality. It is the intention of the Board to always keep the benefits that derive from a diverse Board in mind when making appointments. However, the Board does not believe that setting a quota is the most appropriate method for achieving a balanced Board and all appointments are made on merit. The Board remains committed to developing talent throughout the Group, and to providing training, support and development to those identified as displaying potential. During the year, the Committee discussed succession planning and reviewed the composition of the Board and of itself. The Committee oversaw a number of recruitment processes for the Board. The search for a new Chief Executive Officer was concluded by an independent external search company, Harvey Nash Group plc, which resulted in Saad Hammad being identified as the outstanding candidate for the role. The search for a new Chairman was conducted in consultation with Flybe’s brokers, who assisted in the identification of a short list of suitable candidates, from which the Nomination Committee selected Simon Laffin. JCA Group, a leading independent executive search firm, was engaged to conduct a search for a new Non-Executive Director to replace Alan Smith, who is retiring from the Board, and Timo Anderson was chosen from their short list by the Nomination Committee. The terms and conditions of appointment of all of the Non-Executive Directors are available for inspection at the Company’s registered office during normal business hours, and at the AGM. Each letter of appointment sets out clearly what is expected in the role, the anticipated level of time commitment including, where relevant, additional responsibilities derived from involvement in Board Committees. Details of other material commitments are disclosed to the Board and a register is maintained by the Company Secretary. Overview Strategic report Safety and Security Review Committee The current members of the Safety and Security Review Committee are Alan Smith (Committee Chairman), Timo Anderson, Simon Charles, John Palmer and Wayne Jenner (an external, independent safety expert in this area, who was appointed in January 2014). Peter Smith (formerly Committee Chairman) and Andrew Strong sat on the Committee until their resignations. Timo Anderson joined this Committee on 1 May 2014 and will chair it on Alan Smith’s retirement from the Board on 31 August 2014. The meeting is attended by the Accountable Managers of the franchise partners and Flybe Finland. Individual post holders are requested to attend as required. The Safety and Security Review Committee met on four occasions during the year. The attendance of the individual Board members at meetings of the Safety and Security Review Committee is detailed in the table on page 52. The Safety and Security Review Committee’s purpose is to establish, review and monitor formal policies and procedures and have oversight of performance in connection with the safe and secure operation of the Group’s business. Governance Financial and other information In addition to the updates provided to the Board after each Safety and Security Review Committee meeting, the Committee produces an annual report which is reviewed and formally approved by the Board. Mergers and Acquisitions Committee The members of the Mergers and Acquisitions Committee, who served until its dissolution in November 2013 all of whom have served throughout the year, were Alan Smith (Committee Chairman) and Charlie Scott with Anita Lovell having being a member until her resignation from the Board. No meetings of the Committee were held during the year. The purpose of the Mergers and Acquisitions Committee was to scrutinise, via a formal and rigorous process, major acquisitions or mergers and, where appropriate, make recommendations to the Board. The duties of the Mergers and Acquisitions Committee have now been transferred to the Audit Committee and Group Board. The duties of the Safety and Security Review Committee include: >>reviewing matters concerned with the safe and secure operation (both in the air and on the ground) of any aircraft operated by the Group, or any aircraft carrying the Flybe Group brand or flight number designation including its franchise operators, Logan Air and (from June 2014) Stobart Air >>reviewing the performance, and output, of the Safety Management System of Flybe Group companies and its franchise partners >>considering reports on High Risk incidents involving any aircraft operated by the Group and ensuring that appropriate remedial action is taken including, where appropriate, that recommendations are made to third parties >>considering reports of significant incidents concerning safety at airports and in engineering facilities and ensure remedial action or appropriate recommendations are implemented >>reviewing compliance with health and safety legislation and aviation-specific safety requirements >>ensuring full attention is given to issues of security and advice received from relevant national agencies and authorities Flybe Group plc Annual Report and Accounts 2013/14 57 Audit Committee report Role The primary function of the Audit Committee, which met on six occasions during the year, is to assist the Board in fulfilling its oversight responsibilities. This includes reviewing the financial reports and other financial information before publication. In addition, the Committee also reviews the systems of internal controls on a continuing basis, with respect to finance, accounting, risk management, compliance, fraud and audit that management and the Board have established. The Committee also reviews the accounting and financial reporting processes; along with reviewing the roles and effectiveness of both the internal and external auditors. The ultimate responsibility for reviewing and approving the annual and other accounts remains with the Board. Charlie Scott Chairman Audit Committee Dear shareholder Responsibilities The responsibilities of the Audit Committee, further details of which can be found in its terms of reference at www.flybe.com/en/corporate/governance include: >>monitoring the integrity of the Group’s Financial Statements and formal announcements relating to Flybe’s performance and to review any significant financial reporting issues and/or judgements contained therein The past year has been a busy one for the Audit Committee at Flybe with our focus being on the Group’s control environment and management’s reporting of Flybe’s financial performance. The Committee has been strengthened with the addition of Flybe’s Chairman to our ranks – Simon Laffin has a wealth of experience in financial matters and brings in a fresh view thanks to his exposure to a variety of different sectors in his career. >>keeping We have maintained our oversight assisted by the work of the internal and external audit teams. Internal Audit has operated to a curtailed programme as agreed with the Committee as focus on the Turnaround Plan has dominated the need for resource. 2014/15 will see a return to a more normal focus with a higher level of audits planned. >>considering The healthy and constructive relationship with the external auditors continues. The completion of the 2012/13 audit in June last year allowed us to see the new audit partner in action having rotated on to us as a client for the first time. The level of professional scepticism that is brought to bear by the external audit team provides the Committee with a great deal of comfort around the approaches followed by management in forming their judgements. under review the consistency of, and any changes to, accounting policies, both on a year to year basis and across the Group and challenging, where necessary, the Company’s Financial Statements >>reviewing, and challenging where necessary, the strategic and business reviews and corporate governance statement insofar as is relates to audit matters or risk management management’s response to any major external or internal audit recommendations >>considering applications for the post of Director of Internal Audit and Special Projects, approving appointments to the post and any dismissal of that post holder >>reviewing the effectiveness of the Group’s internal controls and risk management systems >>monitoring the effectiveness of the external audit process including the appointment, cost and independence of the external auditor – see Auditor Independence on page 62 >>developing and implementing policy on the engagement of the external auditor to supply non-audit services >>ensuring that clear and effective channels are maintained for communication between the external auditor and both the Audit Committee and the Group’s financial and senior management. 58 Flybe Group plc Annual Report and Accounts 2013/14 Overview Strategic report The Audit Committee undertakes its activities in line with an annual work plan designed to ensure that it meets its responsibilities under its terms of reference set by the Board. The Audit Committee agrees the scope of the external audit work and discusses the results of the full year audit and half year review with the external auditor, the Chief Financial Officer and Chief Executive Officer. The ultimate responsibility for reviewing and approving the annual and other accounts remains with the Board, however the Audit Committee reviews these documents and discusses them with the Chief Executive and Chief Financial Officers, particularly areas where there is subjectivity or the application of judgement, before making recommendations to the Board. The Audit Committee has responsibility for recommending the appointment, re-appointment and removal of the external auditor to the Board who, in turn, will propose a resolution for consideration by the shareholders. During the year the Audit Committee considered the continuation of the appointment of Deloitte LLP and, having regard to all of the facts available to the committee, recommended the re-appointment of Deloitte to the Board. A review of the Group’s whistle-blowing procedures was undertaken to ensure arrangements are in place to enable employees to raise concerns about possible malpractice or wrongdoing by the Group or any of its employees on a confidential basis. This includes arrangements to investigate proportionately such matters for appropriate follow up action. Further promotion and advertising of the policy is planned to ensure it is as far reaching across the organisation as is possible. Membership* and attendees Governance The Audit Committee met on six occasions during 2013/14. Details of the attendance at its meetings are set out in the table on page 52. The Chief Executive Officer, Chief Financial Officer, Group Financial Controller, Group Financial Accountant, Director of Internal Audit and Special Projects, and representatives from the external auditor are invited to attend all meetings of the Audit Committee. The Director of Internal Audit and Special Projects and the external auditor may also request a meeting with the Audit Committee without any member of management present if they consider it necessary. In line with its terms of reference, the Audit Committee members met with the external auditor once during the year without management present. Main activities of the Committee during the year During the year the Audit Committee’s business has included the following items: >>reviewing trading updates and interim management statements >>approving policy for use of professional services firms (including auditors on non-audit assignments) >>full year results, including review of the Annual Report to ensure it is fair, balanced and understandable >>principal judgemental accounting matters affecting the Group based on reports from both the Group’s management and the external auditors >>external audit plans and reports >>reviewing reports from the Director of Internal Audit and Special Projects >>approval Internal auditors External auditors Financial and other information of the annual Internal Audit and Risk Plan >>reviewing internal controls and fraud prevention policies and procedures >>reviewing C harlie Scott (chair) Timo Anderson Simon Laffin Alan Smith Bribery Act 2010 compliance policy and procedures >>reviewing the Audit Committee’s own terms of reference >>reviewing the effectiveness of the Audit Committee, its membership and its terms of reference Review of the Annual Report Executive management Other advisors * All Audit Committee members are Independent Non-Executive Directors. Simon Laffin was appointed during the year and Timo Anderson on 1 May 2014. The Committee examined, at the request of the Board, the Annual Report to determine whether it was fair, balanced and understandable. The Committee did this by gaining an understanding of the drafting and preparation process and the level of review and challenge introduced to ensure balance and accuracy. Training in this role was provided to the Board and senior management responsible for drafting the Annual Flybe Group plc Annual Report and Accounts 2013/14 59 Audit Committee report Continued as s es s me nt Assessments of: Strategic risk F unctional risk P roject risk S upplier risk iew rev Executive management a nd Flybe Group plc Annual Report and Accounts 2013/14 Audit Committee ack 60 Group Board e db In addition, the Audit Committee considers the report prepared by Deloitte LLP highlighting any matters identified in the course of its statutory audit work, which is reviewed by the Audit Committee in the presence of Deloitte LLP, Chief Executive Officer, the Chief Financial Officer and the Director of Internal Audit and Special Projects. The Director of Internal Audit and Special Projects has facilitated risk review workshops to identify risks, their mitigations and impact: fe own The Director of Internal Audit and Special Projects reports to the Chief Executive Officer and attends meetings of the Audit Committee which has approved an annual Internal Audit and Risk Plan, designed to provide effective risk based coverage over the internal control environment, for the coming year. The key objectives of the Internal Audit and Risk department are to provide independent and objective business assurance to the Board based on its approved risk based audit plan. In addition to the work of this Committee, the Safety and Security Review Committee (which also reports to the Board), chaired by an independent NonExecutive Director, meets quarterly, or more regularly where events require, to review the Group’s safety performance. d Top Through the Audit Committee, the Board has conducted a review of the effectiveness of, and framework for, the Group’s system of internal control and risk management systems during the year and no material weaknesses were identified. The Audit Committee considers formal reports prepared by the Group’s Internal Audit and Risk department and ensures the annual Internal Audit and Risk Plan reflects any material risks in internal control. Monitoring reviews take place regularly within the Group’s operating divisions and monthly reports are prepared for the Operating Board outlining events and mitigating actions taken. up The Group has a clear internal control system, the purpose of which is to safeguard investment and the Group’s assets, which accords with the Financial Reporting Council’s publication Internal Control: the Revised Guidance for Directors on the Combined Code (‘the Revised Guidance’) which can be accessed at www.frc.org.uk. The Board has overall responsibility for maintaining, and reviewing the effectiveness of, the Group’s systems of internal control, including its joint ventures, which covers financial, operational and compliance controls together with risk management systems. The responsibility for establishing and operating detailed control procedures lies with the Chief Executive Officer supported by the Operating Board. However, the internal control systems are designed to manage, not eliminate, the risk of failure to achieve business objectives and to provide reasonable but not absolute assurance that assets are safeguarded against unauthorised use or material loss, and that its transactions are properly authorised and recorded. The principal risks and uncertainties facing the business are discussed on pages 34 to 37. The Board has responsibility for determining the nature and extent of the risks it is willing to take in achieving its strategic objectives and for oversight of the risk management process. Flybe has used the experience gained over many years to develop structures and processes to identify, evaluate, manage and report on the significant risks faced by the Group. These structures and processes, which are embedded within Flybe’s operations, have been in place throughout the year and up to the date of approval of this Annual Report. The Board is satisfied that these structures and processes ensure that risks are adequately and appropriately addressed and corrective actions taken. tom Internal control and risk management Review of business risk and its reporting in the Financial Statements Bot Report by the Group’s auditors, Deloitte LLP. After its review of the process, consideration of management and auditor papers on the Financial Statements and the Annual Report and its own review of the Annual Report, the Audit Committee concluded that the Annual Report was fair, balanced and understandable and recommended that the Board approve it on those terms. Overview Strategic report The purpose of these workshops has been to review enterprise-wide the likely risks to business objectives so that the Board can update its understanding of how well risks are understood and managed. The findings are recorded in a Risk Register along with their potential impact, the mitigations and controls currently in place, and recommendations, where possible, for risk reduction. The Audit Committee and the Board review the Risk Register annually and will do so more frequently if necessary. Risks identified The Committee assesses whether suitable accounting policies have been adopted and whether management have made appropriate estimates and judgements. The Committee reviews accounting papers prepared by management which provide details on the main financial reporting judgements at both the half and full years. The Committee also reviews reports by the external auditors on the half year and full year results which highlight any issues that have arisen as a result of their work. The significant issues considered in the year are detailed below, while the wider set of risks that impact on the business are shown on pages 34 to 37: >>The Committee reviewed the maintenance provision at the year end. A number of judgements are used in the calculation of the provision, primarily utilisation of aircraft, the cost of the relevant maintenance activities as well as the timing of maintenance checks. The Committee addressed these matters using reports received from management which underlie the basis of assumptions used. The Committee also discussed with the external auditors their review of the assumptions underlying the estimates used. >>The carrying value of joint ventures, intangible assets and property, plant and equipment was reviewed by the Committee and particular regard paid to the judgements around the realisable value of aircraft at the point of their disposal or hand-back to the lessor. A number of judgements are made in these calculations, including the discount rate applied to future anticipated cash flows, the market value of aircraft at the end of their expected life with Flybe and in respect of the future anticipated financial performance of Flybe UK and Flybe Finland. >>The Committee reviewed the adequacy of provisions against revenue that had been recognised and in particular whether the transition to new systems in 2011/12 meant that previously established provisions were no longer required. The key judgement was around the level of likely refunds of tickets that may be required in relation to those that have been issued. Governance Financial and other information >>The assessment of the amount of deferred tax assets to recognise has been reviewed by the Committee to determine whether an appropriate amount has been recognised. Here, the Committee paid particular attention to the period over which the deferred tax asset would be recovered and whether it was appropriate for this or a different amount to be recognised. >>The restructuring of the business has led to significant costs being incurred over an eighteen month period. The Committee has reviewed the amount and disclosure of such items and considered whether the disclosure was adequate and consistent with the prior year in both the Financial Statements and the narrative disclosure in the Strategic Report. >>The defined benefit pension scheme inherited with the acquisition of BA Connect in March 2007 is relatively sensitive to small movements in the assumptions used to calculate the year-end balance and the Committee reviewed these to determine whether the amount reported and the disclosure of it was appropriate. In addition, the appropriateness of the going concern assumption was a matter of discussion at the half year (as it had been for the year to 31 March 2013) and the disclosures in the published accounts and announcements were carefully scrutinised to ensure that the most appropriate information was put before shareholders and investors. The 12 March 2014 Firm Placing and Placing and Open Offer and the associated net cash inflow of £150.1m meant that this risk was significantly reduced by the time of this report. External audit process During the year, the Committee reviewed the effectiveness of the overall audit process including review of: >>The Annual Report and Financial Statements are fair, balanced and understandable >>Papers on critical judgements, internal control and fraud prepared by management >>External auditor papers detailing their audit plans as well as on the results of their full year audit and halfyear review >>The independence and effectiveness of the external audit itself It is standard practice for the external auditors to meet privately with the Audit Committee without any member of management or the Executive Directors being present at least once each year. As a result of its reviews, the Audit Committee was able to recommend the re-appointment of Deloitte LLP to the Board. Flybe Group plc Annual Report and Accounts 2013/14 61 Audit Committee report Continued Auditor independence Auditor rotation (A)A formal policy on the use of the external auditor for non-audit work has been agreed by the Audit Committee and is available on the Company’s website at www.flybe.com/en/corporate/ governance. In summary, this ensures that, usually, such work is only awarded when, by virtue of the auditor’s knowledge, skills or experience, the external auditor is clearly to be preferred over alternative suppliers. Any fees charged by the Group’s external auditor in respect of non-audit services over a set cumulative value of, currently, more than £50,000 requires the prior approval of the Audit Committee. Under the policy, the external auditor is specifically excluded from providing any work that may impair their independence and from providing internal audit services to Flybe. Audit fees – non-audit services The Audit Committee is responsible for ensuring that an appropriate relationship is maintained between the Group and the external auditor. The external auditor provides some non-audit services, primarily in the provision of taxation advice and advice on corporate transactions that may arise from time to time. In order to ensure that auditor objectivity and independence are safeguarded the following controls have been implemented: (B)The Audit Committee receives and reviews each year an analysis of all non-audit work awarded to the external auditor over the financial period. A breakdown of the fees paid to the Group’s external auditor during the year is set out in note 6 to the Consolidated Financial Statements and further detail is highlighted below. (C)The Audit Committee receives each year a report from the external auditor as to any matters that the external auditor considers have, or may have, bearing on its independence and which need to be disclosed to the Audit Committee. The Audit Committee is satisfied that, notwithstanding nonaudit work, Deloitte LLP have retained objectivity and independence during the year. The Audit Committee will continue to monitor its policy in this regard and accepts that non-audit work should be controlled to ensure that it does not compromise the independence of the external auditor. The Company is considering its policy in the light of new EU legislation on audit independence and will revise its policy further once the detailed requirements that will apply in the UK are known. No contractual obligations that the Group has in place limit the Audit Committee in its choice of auditors. 62 Flybe Group plc Annual Report and Accounts 2013/14 Group policy is that the external audit should be put out to tender at least once in every ten years and the audit firm shall be changed after no more than 20 years’ service. This policy will be put into effect once the transitional provisions of the new regulations on provision of services by auditors are finalised by the UK Government. Deloitte LLP replaced another firm as auditor for the March 2007 audit and the audit partner rotated in the 2012/13 year. The level of fees paid to the auditors for non-audit services is as follows: Audit fees (A) Services provided to satisfy legislative or regulatory requirements Other non-audit services (B) Percentage (B/A) 2011/12 £000 2012/13 £000 2013/14 £000 Average 218 201 225 215 – – 290 97 469 215.1% 123 276 289 61.2% 122.7% 134.7% Services provided to satisfy legislative or regulatory requirements primarily include work on Class 1 Circulars or Prospectuses, with the fee in 2013/14 relating to the issuing of new shares that was completed on 12 March 2014. Other non-audit services relate to all other services provided by the auditors. In 2011/12, the fees primarily related to the work performed around the acquisition of what is now Flybe Finland. Other fees include tax advisory and compliance services. After deducting work on all corporate transactions, the percentage of non-audit services to audit services over a three year average was 80.6%. Charlie Scott Chairman Audit Committee 10 June 2014 Overview Strategic report Governance Financial and other information Directors’ report The Directors present their Annual Report on the affairs of the Group, together with the Financial Statements and Auditor’s Report for the year ended 31 March 2014. The Corporate Governance statement on pages 49 to 57 forms part of this report. An indication of likely future developments of the business is included in the Strategic Report. Content included in the Strategic Report The Companies Act 2006 (as amended) requires certain information to be included in either the Directors’ Report, or where it is not, for that information to be included in the Strategic Report and cross-referenced. The items included in the Strategic Report are: Item Greenhouse gas emissions Employee involvement Employment of disabled people Diversity policy and reporting Page number 43 and 44 39 to 41 40 41 Restrictions on share transfers There are no restrictions on transfers of shares other than: >>where the Company has a lien on a partly-paid share unless to do so would prevent dealings in partly-paid shares from taking place on an open and proper basis >>where the transfer is in favour of more than four joint transferees >>where a transfer request is not accompanied by the relevant share certificate(s) and such other evidence as the Directors may reasonably require to show the right of the transferor to make the transfer >>certain restrictions which may from time to time be imposed by laws or regulations such as those relating to insider dealing >>pursuant to the Company’s code for securities transactions whereby the Directors and designated employees require approval to deal in the Company’s shares >>in Directors and Company Secretary The Directors and Company Secretaries who served during the year are shown on pages 46 to 48. Dividends No dividends are declared or proposed for either this year or the prior one. Share capital Details of the movement in authorised and issued share capital during the year are provided in note 28 to the Consolidated Financial Statements. 141,501,920 ordinary shares of 1 pence each were issued at 110p on 12 March 2014 for a cash consideration of £150.1m, net of expenses. As at 31 March 2014, the Company’s share capital comprised a single class of ordinary share of 1 pence each and the issued share capital of the Company was £2,166,548 comprising 216.7 million ordinary shares of 1 pence each. The rights and obligations attaching to the Company’s ordinary shares are set out in the Company’s Articles of Association. certain circumstances where the shareholder in question has been issued with a notice under s793 of the Companies Act 2006 >>where a proposed transferee of the Company’s shares has failed to furnish the Directors with a declaration of nationality (together with such evidence as the Directors may require) as required by the Company’s Articles of Association >>the powers given to the Directors by the Company’s Articles of Association to limit the ownership of the Company’s shares by non-UK nationals or non-EEA nationals and powers to enforce this limitation including the right to force the sale of any affected shares As at 6 June 2014, the Company is not aware of any arrangements between shareholders that may result in restrictions on the transfer of securities or voting rights. Shares with special rights There are no shares in the Company with special rights with regard to control of the Company. Restrictions on Voting Rights The Notice of AGM specifies deadlines for exercising voting rights and appointing a proxy or proxies to vote in relation to resolutions to be passed at the AGM. All proxy votes are counted and the numbers for, against or withheld in relation to each resolution are announced at the AGM and published on the Company’s website after the meeting. Flybe Group plc Annual Report and Accounts 2013/14 63 Directors’ report Continued Relations with shareholders A Relationship Agreement was in place between the Group and its then principal shareholder, Rosedale Aviation Holdings Limited (‘Rosedale’), which permitted Rosedale to appoint one person to the Board if Rosedale held in excess of 15% of Flybe’s Ordinary Shares and two people if it held in excess of 30% of the Ordinary Shares. Rosedale sold all its shares on 12 November 2013 and the Relationship Agreement then terminated. Rosedale has no representatives on the Board. Political donations Flybe did not make any political donations during the year (2012/13: nil). Substantial interests On 6 June 2014, the Company had been notified, in accordance with chapter 5 of the Disclosure and Transparency Rules, of the following voting rights as a shareholder of the Company: Annual General Meeting The Annual General Meeting (the ‘AGM’) provides the Board with an opportunity to communicate with, and answer questions from, private and institutional shareholders and the majority of the Board will be available at the meeting to answer shareholders’ questions. The Chairmen of each of the Board Committees will be available at the Annual General Meeting to answer questions. At the AGM the Chairman reports, after each show of hands, details of all proxy votes lodged for and against each resolution and the number of abstentions. Subsequently, the results are published on the Group’s website at www.flybe.com/ en/corporate/investors. The Company’s standard procedure is to ensure that the Notice of AGM and related papers are sent to shareholders at least 20 working days before the meeting. Employee share scheme The Trustee of the Flybe Share Incentive Plan (the ‘Plan’) will, on receipt of any offer, compromise arrangement or scheme which affects ordinary shares held in the Plan, invite participants to direct the Trustee on the exercise of any voting rights attaching to the ordinary shares held by the Trustee on their behalf and/or direct how the Trustee shall act in relation to those ordinary shares. The Trustee shall take no action in respect of those ordinary shares for which it has received no directions or ordinary shares which are unallocated. Generally, on a poll, the Trustee shall vote in accordance with directions given by participants. In the absence of directions or on a show of hands the Trustee shall not vote. The Trustee of the Flybe Employee Share Trust (the ‘Trust’), which is used in connection with the Flybe Long-Term Incentive Plan, has the power to vote or not vote at its discretion in respect of any shares in the Company held in the Trust. 64 Flybe Group plc Annual Report and Accounts 2013/14 Name of holder Percentage of voting rights and issued share capital Aberforth Partners LLP SFM UK Management LLP/Quantum Partners LP Artemis Investment Management LLP Standard Life Investment Ltd Pelham Long/Short Master Fund Limited International Consolidated Airlines Group, S.A. The Wellcome Trust Limited Henderson Global Investors Hargreaves Lansdown/ Threadneedle Investments Financial calendar Annual General Meeting First quarter IMS Half-year results 2014/15 Third quarter IMS Full year results 2014/15 Number of ordinary shares Nature of holding 14.1% 30,642,633 Beneficial 8.2% 17,749,263 Beneficial 7.9% 17,165,198 Beneficial 7.5% 17,165,198 Beneficial 5.7% 12,356,416 Beneficial 5.0% 10,925,847 Beneficial 4.9% 10,696,200 Beneficial 4.2% 9,055,789 Beneficial 3.6% 7,767,102 Beneficial 23 July 2014 August 2014 November 2014 February 2015 June 2015 The dates above are indicative and confirmation will be listed on our website at www.flybe.com and through RNS announcements. Overview Strategic report Governance Financial and other information Registered office Jack Walker House Exeter International Airport Exeter Devon EX5 2HL Company registrar Capita Registrars Limited The Registry 34 Beckenham Road Beckenham Kent BR3 4TU Telephone: 0871 664 0300 (Calls cost 10 pence per minute plus network extras) Outside of the UK: +44 20 8639 3399 Company number 1373432 Auditor Deloitte LLP Abbots House Abbey Street Reading RG1 3BD In the case of each of the persons who are Directors of the Company at the date when this report is approved: >>so far as each of the Directors is aware, there is no relevant audit information of which the Company’s auditor is unaware >>each of the Directors has taken all the steps that they ought to have taken as a director to make themselves aware of any relevant audit information and to establish that the Company’s auditor is aware of that information This confirmation is given and should be interpreted in accordance with the provisions of s418 of the Companies Act 2006. Deloitte LLP have expressed their willingness to continue in office as the Company’s auditor and a resolution to reappoint them will be proposed at the forthcoming Annual General Meeting. By order of the Board Andrew Knuckey Chief Financial Officer and Company Secretary 10 June 2014 Flybe Group plc Annual Report and Accounts 2013/14 65 Directors’ remuneration Remuneration decisions for the year ended 31 March 2014 In the year ended 31 March 2014, the following changes were made to the Board: >>Saad Hammad succeeded Jim French as Chief Executive Officer in August 2013 >>Jim French stepped down as Non-Executive Chairman and a Director of Flybe in November 2013, and was succeeded by Simon Laffin >>As Annual statement Dear shareholder I am pleased to introduce this year’s Remuneration Report. As required by the new reporting regulations which came into effect on 1 October 2013, this Report is split into three sections: (1) this Annual Statement, (2) the Directors’ Remuneration Policy Report, and (3) the Annual Report on Remuneration. In line with the Regulations, the Directors’ Remuneration Policy Report will be submitted to a binding shareholder vote at the 2014 AGM and, if approved, will be effective from that date for up to three years. The Annual Report on Remuneration will be submitted to a separate advisory vote. Performance of the Group in the year ended 31 March 2014 As the Chairman and Chief Executive Officer have reported in their reviews on pages 8 and 14 Flybe has undergone great change in the last 12 months, not only in its management, but also in developing its strategy and in cementing its balance sheet strength. This has seen a significant improvement in financial performance and has secured strong foundations for the successful turnaround of the business as reflected by the improvement in Flybe’s share price. As set out below, these factors have influenced director remuneration in a number of ways. 66 Flybe Group plc Annual Report and Accounts 2013/14 part of our business Turnaround Plan, Mark Chown, Mike Rutter and Andrew Strong all stepped down from the Board in August 2013 and the roles of Director of Corporate Strategy, MD Flybe Europe and MD Flybe UK were subsequently made redundant. Messrs Chown and Strong have since been serving their 12 month notice periods; Mr Rutter left Flybe on 31 March 2014 >>Andrew Knuckey announced his resignation as CFO and will leave Flybe on 2 August 2014 These Board changes, and the Group’s Turnaround Plan, have had a significant impact on Executive Director remuneration during the year under review. On joining Flybe, Mr Hammad was awarded an interest under a one-off long-term incentive (approved by 99.8% of shareholders at the 2013 AGM), incentivising the turnaround of Flybe. On behalf of the Board, I wish to commend Mr Hammad for donating his annual bonus to charity. In addition, the Committee had to consider and agree the arrangements for Executive Directors stepping down during the year under review, and these are disclosed in more detail in the Annual Report on Remuneration on pages 79 and 80. Overview Strategic report Remuneration policy for the year commencing 1 April 2014 The restructuring of our senior executive team will be complete once Philip de Klerk, our newly-appointed CFO, joins the Group later this year. For the year ending 31 March 2015, the Committee believes it will be important to align the interests of Mr de Klerk immediately with those of the senior executive team. The Committee wishes, therefore, to avail itself of the flexibility to make a one-off phantom option grant to the CFO on joining with a similar structure to the senior executive team long-term incentives awarded during the past year. It is therefore proposed under the recruitment remuneration policy on page 73 that an incoming Executive Director (appointed from outside the Group) will be eligible to receive a grant of up to 300% of salary on appointment under the Long-Term Incentive Plan (‘LTIP’), subject to shareholder approval of the LTIP plan rules by separate resolution at the 2014 AGM. The option will vest subject to the achievement of a minimum level of share price growth over three years. To the extent the performance condition is met, an amount equal to the embedded gain at the end of the three-year performance period (capped at 300% of the grant-date share price) will vest on a phased basis between three and four years from grant. Further details of the LTIP are set out in the Notice of AGM and on pages 73 and 74. Governance Financial and other information The Committee welcomes and carefully considers feedback from shareholders. We believe the remuneration framework presented in this Report will facilitate recruitment in the coming year and is in the best interests of all shareholders, as it will help incentivise successful delivery of the turnaround which will underpin the Group’s sustained performance over the longer-term. I and my colleagues on the Remuneration Committee hope that you support this approach, and that you find the new layout of the Remuneration Report to be clearer and more transparent. We hope we can count on your support for the Directors’ Remuneration Policy and its implementation during the year. David Longbottom Chairman Remuneration Committee 10 June 2014 The Committee has also approved a recommendation by the Executive Directors that their salaries remain unchanged for the financial year commencing 1 April 2014. Remuneration policy for future years The Committee recognises that exceptional remuneration arrangements have been necessary in 2013/14 (and will be necessary in 2014/15) to ensure strong alignment to the immediate task of transforming Flybe’s business over the short- and medium-term. Once this transformation is complete, the Committee believes a remuneration policy reflecting the framework approved by shareholders on IPO will likely be appropriate. For this reason, the remuneration policy described in this Report includes the Performance Share Plan (‘PSP’), even though no awards are proposed under the PSP in 2014/15. We will consult shareholders, and seek approval for any necessary revisions to this policy, at an appropriate time. Flybe Group plc Annual Report and Accounts 2013/14 67 Directors’ remuneration Continued Directors’ Remuneration Policy Compliance statement This report, which has been approved by the Board, has been prepared in compliance with the Listing Rules, the Companies Act 2006 and Schedule 8 of the Large and Medium-sized Companies and Groups (Accounts and Reports) (Amendment) Regulations 2013. In accordance with the Regulations, the following sections of the Remuneration Report are subject to audit: the single total figure of remuneration for Directors and notes (page 77), scheme interests awarded during the financial year (pages 78 and 79) payments to past directors (page 80), payments for loss of office (page 80) and the statement of directors’ shareholdings and share interests (page 83). The remaining sections of the report are not subject to audit. This section of the report sets out a Policy for Executive Directors which shareholders are asked to approve at the 2014 Annual General Meeting. In line with the new reporting regulations, the Committee intends that the Policy will come into effect immediately following the Annual General Meeting on 23 July 2014, for a period of up to three years. Directors’ Remuneration Policy The Remuneration Committee and the Board believe that in order to attract, motivate and retain the individuals required to deliver our strategy and create value for our shareholders, it is necessary to provide competitive, market-based, remuneration packages that are directly aligned with group strategy, shareholder interests and that have a substantial proportion of performance-related elements to create sustained growth in shareholder value. Policy Table The following table summarises the Group’s policies in respect of key elements of Executive Director remuneration, as already approved by shareholders at IPO: Function Operation Opportunity Performance metrics Basic salary Basic salaries are reviewed annually, taking into account the size and nature of the role, individual skills, experience and performance, with reference to pay and conditions elsewhere in the Group, and external market data for comparable positions at companies of similar sector and size to Flybe. Salaries in respect of the year under review (and for the following year) are disclosed in the Annual Report on Remuneration. Personal performance in the role and against personal objectives. To attract and retain talent. Any increase in basic salary is normally effective 1 April. 68 It is anticipated that salary increases will generally be in line with those awarded to salaried employees as a whole. In certain circumstances (including, but not limited to, increases for other employees, changes in role and responsibilities, market levels, and individual and company performance), the Committee may make appropriate adjustments to salary levels to ensure they remain market competitive. The rationale for any such increase will be disclosed in the relevant Annual Report on Remuneration. Flybe Group plc Annual Report and Accounts 2013/14 Overview Strategic report Governance Financial and other information Policy Table continued Function Operation Opportunity Performance metrics Pension Executive Directors are eligible to participate in a contributory scheme and may elect on a costneutral basis for the Group to receive a monthly non-bonusable cash supplement in lieu of pension above the Pensions Annual and Lifetime allowances. Executive Directors receive a contribution, or equivalent cash supplement in lieu thereof, of up to 15% of salary. None. Benefits vary by role and individual circumstances; eligibility and cost is reviewed periodically. None. To provide competitive retirement benefits. Salary is the only element of remuneration that is pensionable. Benefits To provide competitive benefits. SIP, SAYE To align the interests of employees and shareholders by encouraging all employees to own Flybe shares. Executive Directors receive benefits which consist primarily of car allowances, fuel card, private medical insurance and life assurance, although can include any such benefits that the Committee deems appropriate to ensure the benefits package is appropriately competitive and reflects the circumstances of the individual Director including, but not limited to, accommodation/ relocation allowances. SAYE – All-employee scheme under which all UK employees (including Executive Directors) may save up to the maximum monthly savings limit (as determined by legislation) over a period of three or five years. Options under the SAYE scheme are granted at a discount of up to 20% to the market value of shares at the date of grant. Benefits in respect of the year under review are disclosed in the Annual Report on Remuneration. It is not anticipated that the cost of benefits will vary significantly year on year, although the Committee retains the discretion to approve a higher cost in exceptional circumstances (e.g. relocation) or in circumstances where factors outside the Company’s control have changed materially (e.g. increases in insurance premiums). Savings, contributions and free shares are capped at the prevailing legislative limit or other such lower limit as the Committee may determine at the time UK employees are invited to participate. None. SIP – All-employee scheme under which all UK employees (including Executive Directors) may (i) contribute up to the monthly maximum (as determined by legislation) to purchase shares monthly from pre-tax pay; and (ii) receive free shares up to the annual maximum value (as determined by legislation). Flybe Group plc Annual Report and Accounts 2013/14 69 Directors’ remuneration Continued Policy Table continued Function Operation Opportunity Performance metrics Annual bonus The annual bonus is a discretionary scheme, under which performance targets are agreed by the Committee at the start of each financial year. Payments (made following the end of each performance year) are based on the Committee’s assessment of the Group’s performance against these targets. Maximum annual bonus opportunity: Performance is assessed on an annual basis, based on the achievement of quantifiable personalised objectives relating to the Group’s financial performance and progress of strategic priorities. The specific measures used in the bonus and their weighting may vary each year depending on business context and strategy. Incentivise and reward Executive Directors for the delivery of business strategy. CEO: >>150% of base salary Other Executive Directors: >>100% of salary Further details on the bonus for the year under review are provided in the Annual Report on Remuneration. Because of the specific one-off incentive award made on recruitment to the Chief Executive Officer (and that which is expected be made to the new CFO), the Committee will review the policy for its long-term incentives at such time as our transformation phase is nearing completion to ensure long-term incentives remain aligned with our strategy. This will be the subject of consultation with shareholders. The structure for the PSP approved by shareholders at IPO is set out below: Function Operation Performance Share Plan No awards have been made under the PSP since 2011/12 and there is currently no intention to make future awards to Executive Directors without prior shareholder consultation. Incentivise creation of long-term shareholder value, and supports alignment with shareholders’ interests. Awards comprise conditional shares vesting on the third anniversary of grant subject to the achievement of three-year performance conditions. A payment equivalent to the dividends that would have accrued on the number of shares that vest may be made to participants on vesting, as cash or shares. Opportunity Performance metrics Maximum opportunity: PSP awards have historically been based on a combination of Flybe’s EPS growth and Flybe’s TSR performance relative to a comparator group of companies. The current policy is for the weighting on each measure to not be less than 30%. >>150% of salary In normal circumstances, however, the Committee would grant awards with a value below this level. To-date, awards have been up to 100% of salary. Details of any awards granted in a year will be disclosed in the relevant Annual Report on Remuneration. The Committee determines the performance conditions applying to PSP awards as appropriate to the circumstances at the time of grant. Further details of measures, their weighting and targets will be disclosed in the relevant Annual Report on Remuneration. 70 Flybe Group plc Annual Report and Accounts 2013/14 Overview Strategic report Governance Financial and other information Policy Table continued In recognition of the immediate task of transforming Flybe’s business over the short- and medium-term, the Committee wishes to avail itself of the flexibility to make one-off phantom option grants in connection to an Executive Director’s recruitment under a LTIP instead of the PSP. The structure of the LTIP, the plan rules of which are subject to shareholder approval by separate resolution at the 2014 Annual General Meeting, is set out below: Function Operation Opportunity Performance metrics Long-Term Incentive Plan Subject to shareholder approval at the 2014 Annual General Meeting. Maximum opportunity: >>300% of salary The option will vest subject to the achievement of a minimum level of share price growth over the three years from grant. Incentivise creation of long-term shareholder value, and supports alignment with shareholders’ interests. Over the life of this policy, it is intended that the LTIP be used to make awards to Executive Directors in connection with their recruitment to the Group only. No awards will be made to an Executive Director in other circumstances without prior shareholder consultation. Details of any awards granted in a year will be disclosed in the relevant Annual Report on Remuneration. Further details of the performance condition will be disclosed in the relevant Annual Report on Remuneration. Awards will comprise a phantom option grant vesting subject to the achievement of a three-year performance condition. To the extent the performance condition is met, an amount equal to the embedded gain at the end of the performance period (capped at 300% of the grant-date share price) will vest 50% on the 3rd anniversary of grant, 25% after a further 6 months and 25% on the 4th anniversary of grant. Unvested awards are also subject to forfeiture in the event of a material misstatement of results. Awards will not be made under both the LTIP and the PSP in any one financial year. Flybe Group plc Annual Report and Accounts 2013/14 71 Directors’ remuneration Continued Notes to the Policy Table The Committee is satisfied that the above remuneration policy is in the best interests of shareholders and does not promote excessive risk-taking. In addition to the above elements of remuneration, any commitment made prior to, but due to be fulfilled after, the approval and implementation of this remuneration policy will be honoured. Details of such elements, including the one-off long-term incentive opportunity awarded to Saad Hammad on his appointment in August 2013 (approved by shareholders at the 2013 AGM), are disclosed fully in the Annual Report on Remuneration. Details of the award proposed to be made to Philip de Klerk on his joining Flybe later in 2014 will be disclosed fully in next year’s Annual Report on Remuneration. Due to the scale and criticality of the turnaround challenge, it was not deemed appropriate to apply the shareholding guideline (described below) to either the hiring of the new Chief Executive Officer or the new CFO. The Committee may exercise discretion in two broad areas for each element of remuneration: >>To ensure fairness and align Executive Director remuneration with underlying individual and company performance, the Committee may adjust upwards or downwards the outcome of any short- or longterm incentive plan payment within the limits of the relevant annual bonus, PSP and LTIP scheme rules. Any adjustments in light of corporate events will be made on a neutral basis, i.e. the intention of any adjustment will be that the event is not to the benefit or detriment of participants. Adjustments to underlying performance may be made in exceptional circumstances to ensure outcomes are fair both to shareholders and participants. >>In the case of a non-regular event occurring, the Committee may apply its discretion to ensure fairness and seek alignment with business objectives. Non-regular events in this context include, but are not limited to: corporate transactions, changes in the Company’s accounting policies, minor or administrative matters, internal promotions, external recruitment and terminations. Any use of discretion by the Committee during the financial year will be detailed in the relevant Annual Report on Remuneration. Shareholding guidelines Executive Directors are required to retain 50% of any net vested shares until they hold shares worth 100% of base salary. 72 Flybe Group plc Annual Report and Accounts 2013/14 Performance measure selection and approach to target setting The annual bonus performance measures are selected each year to directly reinforce our medium-term business objective of returning to, and growing, profitability (see page 19 of the Annual Report for further details of our strategy). The one-off long-term incentive granted to the Chief Executive Officer on his recruitment (and the one-off LTIP to be granted to the Chief Financial Officer on his joining Flybe later in 2014) incentivises the recovery of, and further growth in, Flybe’s share price over a three-year period. The Committee selected this incentive design because it felt this would provide the simplest measure of the overall success of Flybe’s transformation programme and provide clear alignment with shareholder interests. Targets applying to the annual bonus are reviewed annually, based on a number of internal and external reference points. Bonus targets are aligned with the annual budget agreed by the Board. Targets attached to any future PSP awards will reflect Flybe’s business priorities over the longer-term, industry context, expectations of what will constitute appropriately challenging performance levels and factors specific to the Group. Remuneration policy for other employees The remuneration policy for other employees is based on broadly consistent principles as described above. Annual salary reviews across the Group take into account company performance, local pay and market conditions and salary levels for similar roles in comparable companies. Other members of the Group’s Operating Board and certain key management participate in similar annual bonus arrangements to the Executive Directors, although award sizes vary by organisational level. All other employees participate in the Employee Bonus Scheme, under which a bonus is payable subject to the achievement of group profit targets. Operating Board members and their direct reports also participate in a long-term incentive scheme rewarding Flybe’s share price performance over a three-year period, as appropriate. All eligible employees participate in the Company’s SAYE and SIP schemes on identical terms. Pay for performance scenarios The Regulations require an illustration of the potential future reward opportunities for the Executive Directors under the future remuneration policy and the potential split between the different elements of remuneration under three different performance scenarios: ‘minimum’, ‘on-target’ and ‘maximum’. However, because no future PSP awards are proposed as a result of the one-off long-term incentive award made to the Chief Executive Officer on his recruitment (and the Overview Governance Strategic report one-off LTIP expected to be made to the Chief Financial Officer on his joining Flybe), the Committee believes it is more appropriate (and transparent to shareholders) to show the pay scenario charts on the basis of current remuneration (with the recruitment long-term incentives being annualised over their three-year vesting period). No chart is shown for Mr Knuckey, who announced in August 2013 that he was stepping down as Chief Financial Officer. >>In the current turnaround phase, it is proposed that any new Executive Directors appointed from outside the Group (including the Chief Financial Officer) be eligible for a one-off phantom option grant under the LTIP worth up to 300% of salary (subject to shareholder approval of the LTIP plan rules at the 2014 AGM). These options will vest subject to the achievement of a three-year share price hurdle. If the share price hurdle is met, an amount equal to the embedded gain at the end of the three-year performance period (capped at 300% of the grantdate share price) may vest. This will be paid 50% on the 3rd anniversary of grant, 25% after a further six months and 25% on the 4th anniversary of grant. Unvested awards are also subject to forfeiture in the event of a material misstatement of results. Potential reward opportunities are based on base salaries and annual bonus opportunities for 2014/15. Note that long-term incentive awards normally do not vest until at least the third anniversary of the date of grant. Approach to recruitment remuneration External appointment In cases of hiring or appointing a new Executive Director from outside the Group, the Committee may make use of all the components of remuneration detailed in the Policy Table on pages 68 to 71, albeit subject to the following variations: Financial and other information >>The Committee may make an award in respect of a new appointment to ‘buy-out’ incentive arrangements forfeited on leaving a previous employer on a like-forlike basis (and with equal fair value), which may be awarded in addition to the remuneration structure outlined in the table above. In doing so, the Committee will consider relevant factors including time to vesting, any performance conditions attached to these awards and the likelihood of those conditions being met. Any such ‘buy-out’ awards will typically be made under the existing annual bonus and long-term incentive schemes where possible, although in exceptional circumstances, the Committee may exercise the discretion available under the relevant Listing Rule to make awards using a different structure. Details of any ‘buy-out’ awards will be disclosed fully in the relevant Annual Report on Remuneration. >>Salary will be determined with reference to market data and will take into account the new appointee’s duties and responsibilities, as well as internal relativities. Where a new appointee’s salary is initially set below market, the Committee may manage salary progression with phased increases over a number of years, subject to the Executive Director’s development in the role. >>Annual bonus opportunities will normally be prorated in the year of joining to reflect the proportion of that year employed. Personal objectives will be tailored to the Executive Director. CEO Saad Hammad CFO Philip de Klerk Stretch Stretch 30% 38% 1,668 32% 36% On-target 51% 33% 16% 981 59% Minimum 100% 0 893 32% 26% 15% 551 Minimum 504 500 Fixed pay 32% On-target Annual bonus 323 100% 1,000 1,500 2,000 Recruitment long-term incentive 0 250 Fixed pay Annual bonus 500 750 1,000 Recruitment long-term incentive The ‘minimum’ scenario reflects base salary, pension and benefits (i.e. fixed remuneration) which are the only elements of the Executive Director’s remuneration packages not linked to performance. The ‘on-target’ scenario reflects fixed remuneration as above, plus target bonus pay-out of 50% of maximum and threshold vesting under the CEO’s August 2013 long-term incentive and the LTIP award for the CFO (assuming the embedded gain in the award is 30% of the face value). The ‘maximum’ scenario reflects fixed remuneration, maximum bonus, and vesting at ‘Stretch’ performance of the CEO’s August 2013 long-term incentive and the LTIP award for the CFO (assuming the embedded gain in the award is 100% of the face value). Flybe Group plc Annual Report and Accounts 2013/14 73 Directors’ remuneration Continued In determining appropriate remuneration, the Committee will take into consideration all relevant factors (including quantum, nature of remuneration and the jurisdiction from which the candidate was recruited) to ensure that arrangements are in the best interests of both the Company and its shareholders. Internal promotion In cases of appointing a new Executive Director by way of internal promotion, the policy will be consistent with that for external appointees detailed above. Where an individual has contractual commitments made prior to their promotion to Executive Director level, the Company will continue to honour these arrangements even if there are instances where they would not otherwise be consistent with the prevailing Executive Director remuneration policy at the time of promotion. Service contracts and treatment for leavers and change of control The Committee’s policy is to provide service contracts for Executive Directors with notice periods of 12 months or less. Saad Hammad entered into a service agreement dated 8 July 2013 and Andrew Knuckey into a service agreement dated 9 December 2010. Both service agreements are subject to 12 months’ notice by either party. Upon termination, Executive Directors are entitled to salary and benefits for the duration of their notice period. It is the Committee’s policy to seek to mitigate the need for such payments. Each Executive Director has post-termination provisions which (among others) restrict the Executive Director from competing with Flybe for the duration of their notice period. Executive Director service contracts are available to view at the Company’s registered office. In the event that a participant ceases to be an employee of Flybe, treatment of outstanding awards under the Group’s long-term incentive plans will be determined based on the relevant plan rules. When considering any such payments, the Committee reviews all potential incentive outcomes to ensure they are fair to both shareholders and participants. >>Executive Directors will normally not be entitled to any bonus payment on termination of employment (or if notice of termination has been given). In certain ‘good’ leaver circumstances, however, Mr Hammad will be eligible to receive an annual bonus, pro-rated for the portion of the financial year worked. 74 Flybe Group plc Annual Report and Accounts 2013/14 >>Under the one-off recruitment long-term incentive for Saad Hammad, the award will normally lapse if Mr Hammad leaves Flybe before the end of the performance period. At its discretion, the Committee may vary this treatment in certain leaver circumstances, i.e. where Mr Hammad is a ‘good’ leaver. In the event of a change of control, performance will be tested over a curtailed period based on the Company’s market capitalisation on the date of change of control. >>Under the rules for the LTIP (under which it is proposed to make an award to Philip de Klerk on his joining Flybe), awards will lapse in the event a participant leaves Flybe, unless for reasons including, but not limited to, death, ill-health, permanent disability and redundancy. In these circumstances, awards will normally be pro-rated for time and vest at the normal time, subject to the achievement of the performance condition over the complete performance period. In the event of a change of control, the award will normally be pro-rated for time and vest based on performance over the period to the change of control. At its discretion, the Committee may vary these default treatments. >>Note that there are no awards outstanding under the PSP. Non-Executive Director remuneration Non-Executive Directors (‘NEDs’) do not have service contracts. Instead, their services are provided for under the terms of a letter of appointment with the Group and are subject to six months’ notice by either party. Details of the terms of appointment of the current NEDs are provided opposite. Overview Strategic report Governance Financial and other information The NEDs are not eligible for bonuses or participation in share schemes and no pension contributions are made on their behalf. Non-Executive Director1 Charlie Scott Alan Smith2 David Longbottom Simon Laffin Timo Anderson Date of appointment Expiry of current term 1 April 2006 1 April 2006 1 April 2006 4 November 2013 1 May 2014 31 March 2015 31 August 2014 31 March 2015 See below1 See below1 1 Appointment will be subject to shareholder approval at the 2014 AGM. Alan Smith will retire from the Board on 31 August 2014. 2 Details of the policy on fees paid to our NEDs are set out in the table below: Function Operation Opportunity Performance metrics Fees Fee levels are reviewed annually, with any adjustments effective 1 April in the year following review. Non-Executive Director fee increases are applied in line with the outcome of the annual fee review. Fees for the year under review (and the coming year) are set out in the Annual Report on Remuneration. None. To attract and retain Non-Executive Directors with broad commercial and other experience relevant to the Company The fees paid to the Chairman are determined by the Committee, while the fees of the Non-Executive Directors are determined by the Executive Directors. Additional fees are payable for acting as Senior Independent Director and as Chairman of any of the Board’s Committees (Audit, Remuneration, Safety & Security). Fee levels reflect the skills and experience of the NEDs, the market practice adopted in similar sized organisations and anticipated time commitments. It is expected that any increases to NED fee levels will be in line with salaried employees over the life of the policy. However, in the event that there is a material misalignment with the market or a change in the complexity, responsibility or time commitment required to fulfil the NED role, the Board has discretion to make an appropriate adjustment to the fee level. Recruitment policy for Non-Executive Directors In recruiting a new Non-Executive Director, the Committee will use the policy set out in the table above. A base fee in line with the prevailing fee schedule would be payable for Board membership, with additional fees payable for acting as Senior Independent Director or as Chairman of the Board’s Committees, where appropriate. External appointments At the discretion of the Board, Executive Directors may be appointed as a Non-Executive Director at other companies. Before granting permission, the Board will take into account, inter alia, the time commitment of the new role, the competitive status of the other company, the Listing Rules and the Code. Consideration of conditions elsewhere in the Company The Company seeks to promote and maintain good relationships with employee representative bodies – including trade unions and employee representatives – as part of its employee engagement strategy and consults on matters affecting employees and business performance as required in each case by law and regulation in the jurisdictions in which the Company operates. The Committee is also mindful of the salary increases applying across the Group when considering salary increases for the Executive Directors. The Committee does not, however, consult with employees specifically on the effectiveness and appropriateness of the executive remuneration policy and framework. Flybe Group plc Annual Report and Accounts 2013/14 75 Directors’ remuneration Continued Consideration of shareholder views The Committee considers shareholder views received during the year and at each Annual General Meeting, as well as guidance from shareholder representative bodies more broadly, in shaping remuneration policy. The Committee continues to keep its remuneration arrangements under regular review, to ensure the remuneration policy continues to reinforce the Company’s long-term strategy and aligns closely with shareholders’ interests. We will consult, and seek approval from, shareholders before making any significant changes to our remuneration policy. Annual report on remuneration The following section provides details of how Flybe’s remuneration policy was implemented during the financial year ended 31 March 2014. Remuneration Committee membership in the year ended 31 March 2014 The Committee’s purpose is to advise the Board and make recommendations to it about all elements of the remuneration packages of the Executive Directors and other members of senior management as it is designated to consider, including any major changes in employee benefit structures throughout the Group. The Committee has agreed terms of reference that are available on the Flybe website. The Group complied with the provisions of the Code relating to Directors’ remuneration throughout the financial year. The current members of the Committee are: >>David >>Timo Longbottom (Committee Chairman) Anderson (from 1 May 2014) >>Simon Laffin (from 4 November 2013) >>Charlie >>Alan Scott Smith The Committee meets at least twice each year and may request relevant Executive Directors and senior management to attend meetings by invitation. During the year under review the Committee received material assistance and advice from the Chief Executive Officer and the Director of HR. No individual is involved in decisions relating to their personal remuneration package. During the year under review the Committee met on six occasions to consider, and agree, amongst other matters: >>Executive Directors’ basic salaries and cash bonus arrangements for 2013/14. >>Terms of the settlement agreement and other matters concerning the departures of Messrs Chown, French, Rutter and Strong during the year. >>The remuneration package for Mr Hammad on his appointment as Chief Executive Officer in August 2013. >>The design of the Flybe Long-Term Incentive Plan 2013. Advisers During the year, the Committee and the Group received remuneration advice from Kepler Associates (‘Kepler’), a firm of independent remuneration consultants. Kepler is a founding member and signatory of the Code of Conduct for Remuneration Consultants, details of which can be found at www.remunerationconsultantsgroup.com. In 2013/14 Kepler provided independent advice and data in respect of the remuneration of the Executive Directors and other senior executives, short- and long-term incentive design, and the drafting of this (and last year’s) Directors’ Remuneration Report. Kepler does not advise the Company on any other issues other than remuneration and is considered independent by the Committee. Their total fees (including expenses, but excluding VAT) for the provision of remuneration services to the Committee in 2013/14 were £28,121 on the basis of time and materials. During the year, Eversheds LLP provided advice on legal issues related to share scheme matters, as well as on other matters not relating to remuneration in its capacity as the Group’s legal advisors. 76 Flybe Group plc Annual Report and Accounts 2013/14 Overview Governance Strategic report Financial and other information Summary of shareholder voting at the 2013 AGM The following table shows the results of the advisory vote on the 2012/13 Remuneration Report at the 2013 Annual General Meeting: Total number of votes For (including discretionary) Against Total votes cast (excluding withheld votes) Votes withheld Total votes cast (including withheld votes) % of votes cast 56,397,181 67,336 56,464,517 54,816 56,519,333 99.88% 0.12% 100.00% Single total figure of remuneration for Directors The table below sets out a single figure for the total remuneration received by each Executive and Non-Executive Director for the year ended 31 March 2014 and the prior year: Year Base salary/ fees3 2013/14 2013/14 2012/13 284,030 283,048 300,300 Non-Executive Directors 2013/14 Simon Laffin 1, 8 David Longbottom 2013/14 2012/13 Charlie Scott 2013/14 2012/13 Alan Smith 2013/14 2012/13 62,924 48,000 48,000 63,000 63,000 48,000 48,000 62,924 48,000 48,000 63,000 63,000 48,000 48,000 10,769 40,000 151,142 153,000 296,277 505,785 295,647 300,350 17,108 48,000 295,647 295,729 10,769 40,000 151,142 153,000 453,454 600,401 349,878 368,039 17,108 48,000 349,574 349,630 Executive Directors Saad Hammad 1 Andrew Knuckey Former Directors Anita Lovell 1 Mark Chown1 Jim French2 Mike Rutter1 Peter Smith1 Andrew Strong1 1 2013/14 2012/13 2013/14 2012/13 2013/14 2012/13 2013/14 2012/13 2013/14 2012/13 2013/14 2012/13 Annual bonus5 Benefits4 45,525 8,518 8,486 127,5007 – – PSP 6 Pension Other Total – – – 42,500 45,713 45,706 – – – 499,555 337,279 354,492 – – 11,643 19,186 8,518 8,486 – – – – – – – – – – – – – – 46,034 75,430 45,713 59,203 8,214 8,188 – – – – 45,713 45,713 During the year, Messrs Hammad and Laffin joined the Board on 1 August 2013 and 4 November 2013 respectively. Messrs Chown, Strong and Rutter resigned as Directors on 4 August 2013, Mr French resigned on 4 November 2013, Ms Lovell resigned on 17 May 2013 and Mr P Smith resigned on 8 August 2013. 2 Mr French stepped down as Chief Executive Officer on 31 July 2013 and as Non-Executive Chairman and a Director on 4 November 2013. The values in this single figure table reflect the remuneration received by Mr French in connection with being a Director over the period 1 April to 4 November 2013. 3 Base salary includes a service increment of £350 for each of Messrs Knuckey, Rutter and Strong. This approach is consistent with that of other employees. 4 Taxable benefits comprise private health insurance, car allowance (in 2013/14 – £9,667 for Mr Hammad; £7,000 for Messrs Knuckey, Rutter and Strong; £10,125 for Mr French) and a relocation allowance – – 99,5009 – – – – – of £34,150 for Mr Hammad in connection to his appointment as Chief Executive Officer during the year. Payment for performance during the year. Details can be found on page 78. 6 Reflects the value of PSP awards vesting for performance over a period ending in the relevant financial year. For 2013/14, reflects the lapsing of PSP awards awarded in August 2011. Details can be found on page 83. For 2012/13, reflects the lapsing of IPO PSP awards awarded in January 2011. 7 Mr Hammad will donate his bonus of £127,500 for the year ended 31 March 2014 to charity (net of tax). 8 Fees in respect of Mr Laffin are paid to Simon Laffin Business Services Limited. 9 Reflects payments in connection with Mr French’s cessation of employment. 5 Flybe Group plc Annual Report and Accounts 2013/14 77 Directors’ remuneration Continued Incentive outcomes for the year ended 31 March 2014 Annual Bonus in respect of 2013/14 performance Saad Hammad In respect of the period since Saad Hammad joined on 1 August 2013 until 31 March 2014, the Committee approved an annual bonus of £127,500, equal to 45% of his pro-rated salary for the period, reflecting his outstanding personal performance and delivery of all his personal objectives including restructuring and strengthening the organisation, a successful capital raise and development of the Group’s strategic and financial plan for the next five years. Given the level of redundancies associated with the Group’s transformation, Mr Hammad has elected to donate the net bonus amount in full to charity. Other Executive Directors For the year ended 31 March 2014, there was no annual bonus plan for other Executive Directors. August 2011 PSP awards Of the current Executive Directors, only Andrew Knuckey participated in the August 2011 PSP. Long-term incentive awards in 2011 were made under the PSP. Vesting of awards was dependent on Flybe’s EPS growth and relative TSR performance over the three-year performance period ended 31 March 2014. There were no retest provisions under any of the awards. Further details, including vesting schedules and performance against each of the metrics is provided in the table below: Measure Weighting Targets EPS growth 70% TSR rank vs. selected comparators1 30% 0% vesting below 8% p.a. 25% vesting for 8% p.a. 100% vesting for 18% p.a. or more Straight line vesting between these points 0% vesting below median 25% vesting for median performance 100% vesting for upper quartile performance or above Straight line vesting between these points PSP vesting outcome 1 Outcome Vesting % Below 8% p.a. 0% Below median 0% 0% Aer Lingus, Air France-KLM, Dart Group, Deutsche Lufthansa, easyJet, IAG, Ryanair, SAS, Air Berlin, Cimber Sterling and Finnair. Based on performance over the performance period, the following awards did not vest and will lapse in full on the third anniversary of the date of grant. Executive Andrew Knuckey Interests held Vesting % Interests vesting Date vested Market price on vesting1 Value 173,410 0% – 5 August 2014 117.2p £nil 1 Based on three-month average at 31 March 2014. 78 Flybe Group plc Annual Report and Accounts 2013/14 Overview Strategic report Governance Financial and other information Scheme interests awarded in the year ended 31 March 2014 Saad Hammad As part of his remuneration arrangements on joining Flybe, and as approved by shareholders at the 2013 Annual General Meeting, Saad Hammad received an award under the one-off LTIP which provides him with an entitlement to a cash payment based on the incremental growth in Flybe’s market capitalisation over a three year period commencing on 1 August 2013. Under the terms of his award, Mr Hammad will be entitled to a cash sum equivalent to a fixed percentage of the incremental increase in market capitalisation between 1 August 2013 and 31 July 2016. Starting and ending market capitalisations for Flybe will be based on a three-month average market capitalisation to the relevant date. Mr Hammad will receive a 4% share of any incremental increase in market capitalisation if the ending market capitalisation is £150.0m or less. If the ending market capitalisation is greater than £150.0m, Mr Hammad will receive 4% of the incremental increase between the starting market capitalisation and £150.0m and a 3% share of any incremental increase in market capitalisation above the £150.0m threshold. As disclosed in the Prospectus released on 20 February 2014 in connection to the Proposed Firm Placing and Placing and Open Offer, the Committee further agreed that the Ending Market Capitalisation should be reduced by the value of the aggregate subscription price paid for any new shares in the capital of the Company which are issued after the date that the Chief Executive Officer joined the Company, but on or before the end of the Performance Period. Accordingly, £156.0m will be deducted from the Ending Market Capitalisation, relating to the fundraising completed in March 2014. To the extent the award vests at the end of the three-year performance period, 50% of the award will be released after three years, with the remainder released after further deferral periods of six months (25% of the award) and 12 months (25% of the award). Other Executive Directors No long-term incentive awards were made to other Executive Directors during the year ended 31 March 2014. Exit payments made in the year Mark Chown, Mike Rutter and Andrew Strong ceased to be Directors on 13 September 2013. Notice was served in accordance with their service contracts, under which each Director continued to be entitled to base salary (at the level prior to the voluntary salary sacrifice disclosed in last year’s Remuneration Report) and contractual benefits over their 12-month notice periods. In line with the Committee’s policy to seek to mitigate payments for Executive Directors’ contractual entitlements upon termination, Mr Rutter received 6.5 months of his 12-month contractual pay and benefits, in line with the notice period he served until leaving the Group on 31 March 2014. The PSP awards retained by Messrs Chown, Rutter and Strong lapsed following the end of the applicable performance period. Details of all remuneration received by Messrs Chown, Rutter and Strong in respect of the financial year ending 31 March 2014 are summarised in the single figure table on page 77. Jim French was succeeded as Chief Executive Officer by Saad Hammad on 1 August 2013 and stepped down as Non-Executive Chairman and a Director of Flybe on 4 November 2013. Other than those payments included in the single figure table on page 77, benefits below a value of £1,000 and a contribution of £25,000 by the Company towards his legal fees, Mr French is entitled to receive £199,000 in connection with his cessation of employment. This comprises a contractual payment in lieu of notice of £154,000 (pursuant to his Letter of Appointment) and a discretionary payment of £45,000 (to facilitate an orderly transition to the new Board) as settlement of any claims in respect of the termination of his employment. 50% of the aggregate amount was paid in January 2014, with the balance being paid in July 2014. As a retiree of the Company, Mr French continues to be entitled to staff travel discounts. Mr French’s outstanding PSP and SIP awards lapsed on cessation of employment. Flybe Group plc Annual Report and Accounts 2013/14 79 Directors’ remuneration Continued Payments to past Directors No payments to past Directors were made during the year. Percentage change in Chief Executive Officer remuneration The table below shows the percentage change in Chief Executive Officer remuneration from the prior year compared to the average percentage change in remuneration for all employees. The Chief Executive Officer’s remuneration includes base salary, taxable benefit and annual bonus and for 2013/14 includes the sum of payments made to Saad Hammad and Jim French (in respect of his executive role until becoming Non-Executive Chairman on 1 August 2013). No employees have received pay rises (other than through promotion or change in role) in 2013/14. All employees CEO 2013/14 £ Base salary Taxable benefits Annual bonus 1 2 448,916 49,0131 127,5002 2012/13 £ 505,875 19,186 – % change 2013-2014 % change 2013-2014 (12.7)% 155.5% n/a 0.0% 0.0% n/a Includes the relocation allowance in connection to Mr Hammad’s appointment as Chief Executive Officer during the year. Mr Hammad has elected to donate his net annual bonus amount in full to charity. Relative importance of spend on pay The table below shows shareholder distributions (i.e. dividends and share buybacks) and total employee pay expenditure for the financial years ended 31 March 2013 and 31 March 2014, along with the percentage change in both. Shareholder distributions Total employee expenditure 2013/14 2012/13 % change 2013-2014 £nil £98m £nil £124m n/a (21.0)% Review of past performance In line with the requirements of the Regulations, the chart below left shows the value of a hypothetical £100 holding from the date Flybe’s shares were priced immediately prior to IPO (being 10 December 2010) to 31 March 2014. The chart illustrates the TSR performance of the Group against the FTSE SmallCap Index. The FTSE SmallCap Index was chosen as it is a recognised broad equity market index of which the Group has been a member since Admission in December 2010. The chart below right shows the value of a hypothetical £100 investment in Flybe since 1 August 2013, being the date that Saad Hammad joined the Group, including the three-month averaging period preceding this date that was used to determine the Starting Market Capitalisation under Mr Hammad’s recruitment LTIP award. Both charts are based on spot share prices and calculated in pounds sterling. 80 Flybe Group plc Annual Report and Accounts 2013/14 Overview Governance Strategic report Financial and other information Historical TSR performance Value of £100 invested on IPO Value of £100 invested on 31 May 2013 300 300 200 200 100 100 0 9 Dec 2010 31 Mar 2011 Flybe 31 Mar 2012 FTSE SmallCap index 31 Mar 2013 31 Mar 2014 Saad Hammad joins Flybe Announcement of Mr Hammad’s appointment 0 30 Apr 2013 01 Aug 2013 Flybe 31 Mar 2014 FTSE SmallCap index The tables below detail the Chief Executive’s ‘single figure’ remuneration over the same period, split between Saad Hammad and Jim French for their respective tenures in the role. Saad Hammad Single figure of remuneration Annual bonus outcome1 (% of max.) LTIP vesting outcome (% of max.) 2010/11 2011/12 2012/13 2013/14 £499,555 30% n/a 1 Mr Hammad has elected to donate his net annual bonus amount in full to charity Jim French Single figure of remuneration Annual bonus outcome (% of max.) LTIP vesting outcome (% of max.) 2012/13 2013/14 £589,689 £606,785 £600,401 0% 0% 0% n/a n/a 0% £212,395 0% 0% 2010/11 2011/12 Implementation of policy for the year commencing 1 April 2014 Base salary For the coming year, Executive Director salaries will be frozen at their 2013/14 levels, as follows: Saad Hammad Andrew Knuckey £425,000 £300,0001 1 From 1 July 2013, Mr Knuckey elected to reduce his salary through four week’s salary sacrifice for a 12-month period. This is reflected in the single figure of remuneration table on page 77. On joining Flybe, Philip de Klerk’s annual base salary will be £285,000. Flybe Group plc Annual Report and Accounts 2013/14 81 Directors’ remuneration Continued Implementation of policy for the year commencing 1 April 2014 continued Pension Executive Directors are eligible to receive a company pension contribution of up to 15% of basic salary and also eligible to elect to join the main GPPP defined benefit scheme open to all UK employees. From April 2014, should contributions exceed the new Pensions Annual Allowance of £40,000, or if further pension contributions mean an individual exceeds the Lifetime Allowance, then the Executive Director may elect on a broadly cost-neutral basis for the Group to receive a non-bonusable cash supplement equal to the pension contribution amount. Saad Hammad and Andrew Knuckey have elected to receive their pension contributions as a non-bonusable cash supplement. Philip de Klerk on joining Flybe will be offered the opportunity to participate in the Group’s approved pension salary sacrifice scheme, which is open to all UK employees. Annual Bonus The annual bonus for the 2015 financial year will be structured as disclosed in the Policy Table on page 70. The Remuneration Committee has approved performance targets for the CEO bonus for 2014/15, which are in line with the Group’s objectives for year. They represent a set of demanding targets for delivering on both new initiatives and continued corporate performance improvements. The measures and targets are considered commercially sensitive at this stage but will be communicated in the next Annual Report. Long-term incentive awards Other than the long-term incentive award to be made to Philip de Klerk on his joining Flybe later in 2014, no long-term incentive awards will be made to Executive Directors in the year ending 31 March 2015. On joining Flybe, and in line with our Approach to Recruitment Remuneration, Mr de Klerk will receive a one-off phantom option grant under the LTIP (subject to shareholder approval of the plan rules at the 2014 AGM) worth 300% of salary on the date of grant. This award will vest subject to the achievement of a three-year share price hurdle that will be set at grant. If the share price hurdle is met, an amount equal to the embedded gain at the end of the three-year performance period (capped at 300% of the grant-date share price) may vest. This will be paid 50% on the 3rd anniversary of grant, 25% after a further six months and 25% on the 4th anniversary of grant. Further details of this award will be disclosed in next year’s Annual Report on Remuneration. Chairman and Non-Executive Director fees Non-Executive Director fees were last reviewed in April 2012 and the annualised fees payable to the NEDs for the 2014/15 financial year are described below. The NED fee policy remains unchanged on that for the year to 31 March 2014. Non-Executive Director Simon Laffin Charlie Scott David Longbottom Alan Smith1 Timo Anderson1 1 Basic fee £ Committee chairmanship fee £ Senior Independent Director fee £ Total £ 150,000 40,000 40,000 40,000 40,000 – 8,000 8,000 8,000 8,000 – 15,000 – – – 150,000 63,000 48,000 48,000 48,000 lan Smith will retire from the Board on 31 August, and will be replaced as Chairman of the Safety & Security Committee by Timo Anderson A (who joined the Board on 1 May 2014). 82 Flybe Group plc Annual Report and Accounts 2013/14 Overview Governance Strategic report Financial and other information Directors’ interests A table setting out the beneficial interests of the Directors and their families in the share capital in the year under review. Executive Director Saad Hammad Andrew Knuckey Holding at 31 March 2014 Holding at 1 April 2013 227,272 223,125 – 223,125 Directors’ shareholding status The table below shows the shareholding of each Director as at 31 March 2014: Shares held Options held Owned outright or vested Vested but subject to holding period Unvested and subject to perf. conditions Vested but not exercised Unvested and subject to continued employment 227,272 223,125 227,272 35,093 20,833 45,499 – – – – – – – – – – – – – – – – – – – 790 – – – – Date of grant Interests held at 1 April 2013 Interests awarded during the year Interests vested during the year Interests lapsed during the year Interests held at 31 March 2014 21 January 2011 5 August 2011 21 January 2011 84,745 173,410 100 – – – – – 100 84,745 – – – 173,410 – Saad Hammad Andrew Knuckey Simon Laffin David Longbottom Charlie Scott Alan Smith Directors’ interests in shares and share options PSP and SIP Executive Scheme Andrew Knuckey Andrew Knuckey Andrew Knuckey PSP PSP 1 SIP2 1 PSP awards granted on 5 August 2011 were granted at the average market price of 173p of the last three trading days. The exercise price is £nil. Following the end of the performance period on 31 March 2014, the Committee determined that these awards would lapse in full. The lapse of these awards will be disclosed in next year’s report. 2 Awards made under the SIP are subject to no further performance conditions, but are subject to a three-year holding period. SAYE options Executive Interests held at 1 April 2013 Andrew Knuckey Granted 790 – Exercised – Lapsed – Interests held at 31 March 2014 790 Exercise price Date from which exercisable Expiry date 137p 5 August 2014 5 February 2015 On behalf of the Board David Longbottom Remuneration Committee Chairman 10 June 2014 Flybe Group plc Annual Report and Accounts 2013/14 83 Statement of Directors’ responsibilities The Directors are responsible for preparing the Annual Report and the Financial Statements in accordance with applicable law and regulations. Company law requires the Directors to prepare financial statements for each financial year. Under that law, the Directors are required to prepare the Group financial statements in accordance with International Financial Reporting Standards (‘IFRSs’) as adopted by the European Union and Article 4 of the IAS regulation and have also chosen to prepare the parent company financial statements under IFRSs as adopted by the European Union. Under company law the Directors must not approve the accounts unless they are satisfied that they give a true and fair view of the state of affairs of the Group and the Company and of the profit or loss of the Group for that period. In preparing these financial statements, International Accounting Standard 1 requires that Directors: >>properly select and apply accounting policies; >>present information, including accounting policies, in a manner that provides relevant, reliable, comparable and understandable information; >>provide additional disclosures when compliance with the specific requirements in IFRSs are insufficient to enable users to understand the impact of particular transactions, other events and conditions on the entity’s financial position and financial performance; and >>make an assessment of the Company’s ability to continue as a going concern. The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the Company’s transactions and disclose with reasonable accuracy at any time the financial position of the Company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the Company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. The Directors are responsible for the maintenance and integrity of the corporate and financial information included on the Company’s website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions. Responsibility statement We confirm that to the best of our knowledge: >>the Financial Statements, prepared in accordance with International Financial Reporting Standards, give a true and fair view of the assets, liabilities, financial position and profit or loss of the Company and the undertakings included in the consolidation taken as a whole; >>the Annual Report, including the Strategic Report, and accounts taken as a whole is fair, balanced and understandable and provides the information necessary for shareholders to assess the Company’s performance, strategy and business model; and >>the Strategic Report includes a fair review of the development and performance of the business and the position of the Company and the undertakings included in the consolidation taken as a whole, together with a description of the principal risks and uncertainties that they face. By order of the Board Saad Hammad Chief Executive Officer Andrew Knuckey Chief Financial Officer 10 June 2014 10 June 2014 84 Flybe Group plc Annual Report and Accounts 2013/14 Overview Strategic report Governance Financial and other information Independent auditor’s report to the members of Flybe Group plc Opinion on financial statements of Flybe Group plc In our opinion: >>the financial statements give a true and fair view of the state of the Group’s and of the parent company’s affairs as at 31 March 2014 and of the Group’s profit for the year then ended; >>the consolidated financial statements have been properly prepared in accordance with International Financial Reporting Standards (‘IFRSs’) as adopted by the European Union; >>the parent company financial statements have been properly prepared in accordance with IFRSs as adopted by the European Union and as applied in accordance with the provisions of the Companies Act 2006; and >>the financial statements have been prepared in accordance with the requirements of the Companies Act 2006 and, as regards the consolidated financial statements, Article 4 of the IAS Regulation. The financial statements comprise the Consolidated Income Statement, the Consolidated Statement of Comprehensive Income, the Consolidated and Company Balance Sheets, the Consolidated and Company Statement of Changes in Equity, the Consolidated and Company Statement of Cash Flows and the related notes 1 to 43. The financial reporting framework that has been applied in the preparation of the consolidated financial statements is applicable law and IFRSs as adopted by the European Union and, as regards the parent company financial statements, as applied in accordance with the provisions of the Companies Act 2006. Going concern As required by the Listing Rules we have reviewed the Directors’ Statement contained within the Strategic Report that the Group is a going concern. We confirm that: >>we have concluded that the Directors’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate; and >>we have not identified any material uncertainties that may cast significant doubt on the Group’s ability to continue as a going concern. However, because not all future events or conditions can be predicted, this statement is not a guarantee as to the Group’s ability to continue as a going concern. Our assessment of risks of material misstatement The assessed risks of material misstatement described below are those that had the greatest effect on our audit strategy, the allocation of resources in the audit and directing the efforts of the engagement team: Risk How the scope of our audit responded to the risk Aircraft maintenance provisions We evaluated the methodology and key assumptions adopted by management in their calculation of the aircraft maintenance provisions. This evaluation included: >>testing the integrity and arithmetical accuracy of the provision model; and >>consideration and challenge of the consistency and reasonableness of the assumptions adopted, including review of lease terms and conditions, testing of source data for the model, comparison of assumptions to recent interval and cost experience and corroborative discussions with engineering management, in particular in relation to asset lives and the consistency of the provisions with their assessment of aircraft condition. Management continue to appropriately recognise provisions for maintenance obligations in relation to leased aircraft. The quantification of these provisions require complex judgements and estimates to be made including considerations of aircraft utilisation, expected maintenance intervals and associated costs. Flybe Group plc Annual Report and Accounts 2013/14 85 Independent auditor’s report to the members of Flybe Group plc Continued Our assessment of risks of material misstatement continued Risk How the scope of our audit responded to the risk Carrying value of Flybe UK fixed assets and the interest in Flybe Finland We challenged the models used by management within their annual impairment assessment for both Flybe UK and Flybe Finland through benchmarking to independently available data and through detailed challenge of the underlying assumptions supporting the cash flow projections (including reference to historical accuracy of forecasting), discount rates and sensitivity analysis performed by management. In accordance with IAS 36 ‘Impairment of assets’, management have performed an assessment of any impairment indicators and their subsequent impact on the carrying value of the Flybe UK fixed assets and interest in the Flybe Finland joint venture. There are a number of key judgements in determining the impairment indicators and the valuation of the recoverable amount including assumptions underpinning forecast revenue growth, profitability and cash flows, together with the discount rates applied to those forecasts. Revenue recognition and provisioning Management have previously recorded certain provisions against revenue where revenue data derived from the revenue reporting systems, primarily arising from complex codeshare arrangements, needed amendment to properly reflect revenue in accordance with the Group’s revenue recognition criteria (as set out in note 3 to the financial statements). These provisions primarily arise from activities such as inter-airline charge backs, air passenger tax recharges and ancillary revenue. Their quantification can involve complex data flows and in some cases judgment on the likely volume of rejected transactions. Deferred tax asset recognition Management judgement is required in assessing the recoverability of the deferred tax asset, based on the likelihood of sufficient taxable profits arising in future period and the likelihood that the tax assets will be utilised. In addition, valuation specialists within the audit team provided additional challenge over the discount rate applied to these cash flows through the use of external confirmation and benchmarking. We checked the arithmetical accuracy of the impairment model and assessed the appropriateness and sufficiency of the disclosures included in the financial statements. We have carried out tests in relation to the design and implementation of the key controls over revenue recognition combined with appropriate substantive tests and analytical procedures of related revenue and revenue provisions. We have also challenged the judgements made in valuing the required revenue provisions and comparisons of those judgments with historical experience. In addition, computer audit specialist members of the audit team assist with the audit of the automated controls and the reconciliation of data in the revenue reporting systems to the general ledger. We have evaluated management’s process to prepare the deferred tax calculation and considered the design and implementation of the controls in this process. We critically assessed the judgements over the level of forecast taxable profits available to support the recoverability of the deferred tax asset, involving tax specialists to assist with our assessment. An assessment of the audit work performed by overseas audit firms on Flybe Finland deferred tax balances was also carried out. The Audit Committee’s consideration of these risks is set out on pages 60 and 61. Our audit procedures relating to these matters were designed in the context of our audit of the financial statements as a whole and not to express an opinion on individual accounts or disclosures. Our opinion on the financial statements is not modified with respect to any of the risks described above and we do not express an opinion on these individual matters. 86 Flybe Group plc Annual Report and Accounts 2013/14 Overview Strategic report Governance Financial and other information Our application of materiality We define materiality as the magnitude of misstatement in the financial statements that makes it probable that the economic decisions of a reasonably knowledgeable person would be changed or influenced. We use materiality both in planning the scope of our audit work and in evaluating the results of our work. We determined planning materiality for the Group to be £1.7m, which is on a blended consideration of: >>8.5% of normalised profit before tax, being profit before tax adjusted to add back costs of one-off restructuring and surplus capacity in 2014; and >>0.27% of group revenue, which is a less volatile measure than profit before tax. We agreed with the Audit Committee that we would report to the Committee all audit differences in excess of £34,000, as well as differences below that threshold that, in our view, warranted reporting on qualitative grounds. We also report to the Audit Committee on disclosure matters that we identified when assessing the overall presentation of the financial statements. An overview of the scope of our audit Our group audit was scoped by obtaining an understanding of the Group and its environment, including groupwide controls and assessing the risks of material misstatement at the group level. Based on that assessment, our group audit scope focused primarily on the audit work at two locations being in the UK, where the main component business activity resides, and in Finland, for work in relation to the Flybe Finland joint venture. Our audit work comprised a full scope audit both in the UK and in Finland where the extent of our testing was based on our assessment of the risks of material misstatement and of the materiality of the Group’s operations at that location. These components represent the principal business units and, together with head office, account for 100% of the Group’s net assets, revenue and profit before tax. Our audit work in Finland was executed at a component materiality of £1.0m. The Group audit team directs the planning and risk assessment of the Finnish component auditor, reviews and challenges of the component auditor’s work and findings and attends a close meeting with local management. At the parent entity level we also tested the consolidation process and carried out analytical procedures to confirm our conclusion that there were no significant risks of material misstatement of the aggregated financial information. Opinion on other matters prescribed by the Companies Act 2006 In our opinion: >>the part of the Directors’ Remuneration Report to be audited has been properly prepared in accordance with the Companies Act 2006; and >>the information given in the Strategic Report and the Directors’ Report for the financial year for which the financial statements are prepared is consistent with the financial statements. Flybe Group plc Annual Report and Accounts 2013/14 87 Independent auditor’s report to the members of Flybe Group plc Continued Matters on which we are required to report by exception Adequacy of explanations received and accounting records Under the Companies Act 2006 we are required to report to you if, in our opinion: >>we have not received all the information and explanations we require for our audit; or >>adequate accounting records have not been kept by the parent company, or returns adequate for our audit have not been received from branches not visited by us; or >>the parent company financial statements are not in agreement with the accounting records and returns. We have nothing to report in respect of these matters. Directors’ remuneration Under the Companies Act 2006 we are also required to report if in our opinion certain disclosures of directors’ remuneration have not been made or the part of the Directors’ Remuneration Report to be audited is not in agreement with the accounting records and returns. We have nothing to report arising from these matters. Corporate Governance Statement Under the Listing Rules we are also required to review the part of the Corporate Governance Statement relating to the Company’s compliance with nine provisions of the UK Corporate Governance Code. We have nothing to report arising from our review. Our duty to read other information in the Annual Report Under International Standards on Auditing (UK and Ireland), we are required to report to you if, in our opinion, information in the Annual Report is: >>materially inconsistent with the information in the audited financial statements; or >>apparently materially incorrect based on, or materially inconsistent with, our knowledge of the Group acquired in the course of performing our audit; or >>otherwise misleading. In particular, we are required to consider whether we have identified any inconsistencies between our knowledge acquired during the audit and the Directors’ Statement that they consider the Annual Report is fair, balanced and understandable and whether the Annual Report appropriately discloses those matters that we communicated to the Audit Committee which we consider should have been disclosed. We confirm that we have not identified any such inconsistencies or misleading statements. Respective responsibilities of directors and auditor As explained more fully in the Directors’ Responsibilities Statement, the Directors are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view. Our responsibility is to audit and express an opinion on the financial statements in accordance with applicable law and International Standards on Auditing (UK and Ireland). Those standards require us to comply with the Auditing Practices Board’s Ethical Standards for Auditors. We also comply with the International Standard on Quality Control (UK and Ireland). Our audit methodology and tools aim to ensure that our quality control procedures are effective, understood and applied. Our quality controls and systems include our dedicated professional standards review team, strategically focused second partner reviews and independent partner reviews. This report is made solely to the Company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the Company’s members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the Company and the Company’s members as a body, for our audit work, for this report, or for the opinions we have formed. 88 Flybe Group plc Annual Report and Accounts 2013/14 Overview Strategic report Governance Financial and other information Scope of the audit of the financial statements An audit involves obtaining evidence about the amounts and disclosures in the financial statements sufficient to give reasonable assurance that the financial statements are free from material misstatement, whether caused by fraud or error. This includes an assessment of: whether the accounting policies are appropriate to the Group’s and the parent company’s circumstances and have been consistently applied and adequately disclosed; the reasonableness of significant accounting estimates made by the Directors; and the overall presentation of the financial statements. In addition, we read all the financial and non-financial information in the Annual Report to identify material inconsistencies with the audited financial statements and to identify any information that is apparently materially incorrect based on, or materially inconsistent with, the knowledge acquired by us in the course of performing the audit. If we become aware of any apparent material misstatements or inconsistencies we consider the implications for our report. Anna Marks FCA (Senior statutory auditor) for and on behalf of Deloitte LLP Chartered Accountants and Statutory Auditor Reading, United Kingdom 10 June 2014 Flybe Group plc Annual Report and Accounts 2013/14 89 Consolidated income statement Year ended 31 March 2014 Note Total revenue under management Less: Joint venture revenue Group revenue 16 5 Consisting of: Passenger revenue Contract flying revenue Revenue from other activities Staff costs Fuel Net airport and en route charges Ground operations Maintenance Depreciation and amortisation Aircraft rental charges Marketing and distribution costs Other operating gains/(losses) Other operating expenses Operating profit/(loss) before joint venture results 8 2014 Before restructuring costs £m 2014 Restructuring costs (note 7) £m 2014 Total £m 2013 Before restructuring costs (restated) £m 2013 Restructuring costs (note 7) £m 2013 Total (restated) £m 868.4 (247.9) 620.5 – – – 868.4 (247.9) 620.5 781.5 (167.2) 614.3 – – – 781.5 (167.2) 614.3 553.9 16.2 50.4 620.5 – – – – 553.9 16.2 50.4 620.5 551.8 12.8 49.7 614.3 – – – – 551.8 12.8 49.7 614.3 (107.6) (120.0) (122.1) (73.7) (41.9) (14.3) (83.6) (23.3) 11.4 (44.1) (124.0) (122.6) (117.0) (70.2) (37.2) (12.0) (78.1) (25.1) (1.2) (50.7) (5.6) – – – – – – – – (2.4) (129.6) (122.6) (117.0) (70.2) (37.2) (12.0) (78.1) (25.1) (1.2) (53.1) (98.0) (120.0) (122.1) (73.7) (41.9) (14.3) (83.6) (23.3) 0.9 (43.0) (9.6) – – – – – – – 10.5 (1.1) 1.5 (0.2) 1.3 (23.8) (8.0) (31.8) Share of joint venture loss Operating profit/(loss) 16 6 (0.5) 1.0 – (0.2) (0.5) 0.8 (2.8) (26.6) – (8.0) (2.8) (34.6) Investment income Finance costs Other gains/(losses) Profit/(loss) before tax 9 10 11 0.7 (1.7) 8.3 8.3 – – – (0.2) 0.7 (1.7) 8.3 8.1 0.7 (2.5) (4.7) (33.1) – – – (8.0) 0.7 (2.5) (4.7) (41.1) Tax charge Profit/(loss) for the year 12 (0.1) 8.2 – (0.2) (0.1) 8.0 (1.1) (34.2) – (8.0) (1.1) (42.2) Earnings/(loss) per share: Basic and diluted 90 13 Flybe Group plc Annual Report and Accounts 2013/14 9.6 (56.0)p Overview Strategic report Financial and other information Governance Consolidated statement of comprehensive income Year ended 31 March 2014 2014 £m Profit/(loss) for the financial year Items that will not be reclassified to profit or loss: Remeasurement of net defined benefit obligation Deferred tax arising on net defined benefit obligation Items that may be reclassified subsequently to profit or loss: (Losses)/gains arising during the year on cash flow hedges Reclassification of gains/(losses) on cash flow hedges included in the income statement Deferred tax arising on cash flow hedges Foreign exchange translation differences Other comprehensive (loss)/income for the year Total comprehensive loss for the year 2013 (restated) £m 8.0 (42.2) (2.2) 0.5 (1.7) 0.2 – 0.2 (15.7) 3.2 2.1 (0.6) (11.0) 3.7 (2.8) – (0.8) 0.1 (12.7) (4.7) 0.3 (41.9) Consolidated statement of changes in equity Year ended 31 March 2014 Balance at 1 April 2012 Loss for the year (restated) Other comprehensive income for the year (restated) Equity-settled share-based payment transactions Balance at 31 March 2013 Profit for the year Other comprehensive loss for the year Equity-settled share-based payment transactions Share capital issued Share issue expenses Balance at 31 March 2014 Share capital £m Share premium £m Hedging reserve £m Other reserves £m Capital redemption reserve £m 0.7 – 60.6 – 3.5 – 6.7 – 22.5 – – – 0.1 – – – 0.7 – – 60.6 – – 3.6 – – 6.7 – – – (11.0) – – – (7.4) – 1.5 – 2.2 – 154.2 (5.6) 209.2 Retained earnings/ (deficit) £m Total equity £m (4.6) (42.2) 89.4 (42.2) 0.2 0.3 – 22.5 – 0.6 (46.0) 8.0 0.6 48.1 8.0 – – (1.7) (12.7) – – – 6.7 – – – 22.5 0.6 – – (39.1) 0.6 155.7 (5.6) 194.1 Flybe Group plc Annual Report and Accounts 2013/14 91 Consolidated balance sheet At 31 March 2014 Note 2014 £m 2013 £m Non-current assets Intangible assets Property, plant and equipment Interests in joint ventures Other non-current assets Restricted cash Deferred tax asset 14 15 16 17 20 26 5.2 170.6 12.4 42.3 6.6 6.1 243.2 13.2 165.4 13.2 42.5 7.2 4.6 246.1 Current assets Inventories Trade and other receivables Cash and cash equivalents Restricted cash Derivative financial instruments Assets held for sale 18 19 20 20 25 21 6.8 85.8 177.9 33.9 0.4 – 304.8 548.0 6.8 87.8 23.3 24.2 5.7 11.9 159.7 405.8 Current liabilities Trade and other payables Deferred income Borrowings Provisions Derivative financial instruments 22 23 24 27 25 (82.0) (70.7) (10.4) (45.3) (8.0) (216.4) (97.9) (63.2) (18.7) (26.9) (1.5) (208.2) Non-current liabilities Borrowings Deferred tax liabilities Provisions Deferred income Employee benefits Liability for share-based payments 24 26 27 23 35 34 (91.1) (1.6) (31.9) (9.5) (2.5) (0.9) (137.5) (353.9) (102.3) (2.6) (33.8) (10.8) – – (149.5) (357.7) Total assets Total liabilities Net assets Equity attributable to owners of the company Share capital Share premium account Hedging reserve Other reserves Capital redemption reserve Retained deficit Total equity 28 29 30 194.1 48.1 2.2 209.2 (7.4) 6.7 22.5 (39.1) 194.1 0.7 60.6 3.6 6.7 22.5 (46.0) 48.1 The financial statements of Flybe Group plc, registered number 1373432, were approved by the Board of Directors and authorised for issue on 10 June 2014. Signed on behalf of the Board of Directors Saad Hammad Chief Executive Officer 92 Andrew Knuckey Chief Financial Officer Flybe Group plc Annual Report and Accounts 2013/14 Overview Strategic report Governance Financial and other information Consolidated cash flow statement Year ended 31 March 2014 2014 £m 2013 (restated) £m 8.0 (42.2) 10.7 (1.3) 14.3 (0.7) 1.7 (8.3) (0.2) (0.4) (10.5) – 1.5 0.5 0.1 15.4 8.0 0.7 13.5 (0.7) 2.5 4.7 1.4 – – (11.6) 0.6 2.8 1.1 (19.2) (12.8) (9.1) (8.2) – (9.8) – 19.0 (20.9) – (1.4) (6.7) 8.4 (0.2) 7.5 11.6 (3.0) 16.2 – (5.5) (3.0) Cash flows from investing activities Proceeds from sale of property, plant and equipment Proceeds from sale of intangible assets Proceed from sale of assets held for sale Decrease/(increase) in pre-delivery deposits Interest received Acquisition of property, plant and equipment Capitalised computer software expenditure Acquisition of joint venture interest 1.3 17.5 12.3 11.8 0.7 (19.9) (1.3) – 10.6 – – (0.2) 0.7 (39.4) (4.0) (0.3) Net cash flows from investing activities 22.4 (32.6) Cash flows from financing activities Proceeds from new loans Net proceeds on issue of shares Interest paid Repayment of borrowings 14.7 150.1 (1.7) (25.4) 39.5 – (2.5) (21.0) Net cash flows from financing activities 137.7 16.0 Net increase/(decrease) in cash and cash equivalents 154.6 (19.6) 23.3 42.9 177.9 23.3 Cash flows from operating activities Profit/(loss) for the year Adjustments for: Restructuring costs Unrealised (gains)/losses on derivative contracts Depreciation, amortisation and impairment Investment income Finance costs Other net (gains)/losses (Profit)/loss on sale of property, plant and equipment Profit on sale of assets held for sale Profit on sale of intangible assets Transfer of property, plant and equipment to assets held for sale Share-based payment expenses Share of joint venture loss Taxation Cash paid in respect of restructuring costs Increase in restricted cash (Increase)/decrease in trade and other receivables Increase in inventories (Decrease)/increase in trade and other payables Increase in assets held for sale Increase/(decrease) in provisions and employee benefits Tax paid Net cash flows from operating activities Cash and cash equivalents at beginning of year Cash and cash equivalents at end of year Flybe Group plc Annual Report and Accounts 2013/14 93 Notes to the consolidated financial statements 1. General information Flybe Group plc is a company incorporated in the United Kingdom under the Companies Act 2006. The address of the registered office is given on page 65. The nature of the UK Group’s operations and its principal activities are set out in the Strategic Report on pages 8 to 44. These financial statements are presented in pounds sterling because that is the currency of the primary economic environment in which the Group operates. 2.Adoption of new and revised standards The following amendments and interpretations are also effective for the first time in the current year but have had no impact on the results or financial position of the Group: Amendments to IFRS 7 (December 2011) IFRS 10 (May 2011) IFRS 11 (May 2011) IFRS 12 (May 2011) IFRS 13 (May 2011) IAS 27 revised (May 2011) IAS 28 revised (May 2011) Amendment to IAS 19 (June 2011) Financial Instruments – Disclosures Consolidated Financial Statements Joint Arrangements Disclosures of Interests in Other Entities Fair Value Measurement Separate Financial Statements Investments in Associates and Joint Ventures Employee Benefits At the date of authorisation of these financial statements, the following Standards and Interpretations which have not been applied in these financial statements were in issue but not yet effective (and in some cases had not yet been adopted by the EU): IFRS 9 (November 2009) Amendment to IAS 32 (December 2011) Financial Instruments – Classification and Measurement Financial Instruments – Presentation IAS 19 (revised 2011) ‘Employee Benefits’ and the related consequential amendments have impacted the accounting for the Group’s defined benefit scheme, by replacing the interest cost and expected return on plan assets with a new net interest charge on the pensions scheme surplus or deficit. For the current period, the profit and other comprehensive income is in line with what would have been prior to the adoption of IAS 19 (revised 2011). For the comparative period, the restated loss is £0.4m higher, giving a loss before tax of £41.1m (previously a loss of £40.7m), and other 94 Flybe Group plc Annual Report and Accounts 2013/14 comprehensive profit/(loss) is £0.4m better than previously reported at a profit of £0.3m (previously a loss of £0.1m). There is no impact on the net assets or reserves position at either 31 March 2013 or 31 March 2012. 3.Accounting policies Basis of accounting The financial statements are prepared in accordance with International Financial Reporting Standards (‘IFRSs’). The financial statements have also been prepared in accordance with IFRSs adopted by the European Union and therefore the Group financial statements comply with Article 4 of the EU IAS Regulation. The financial statements have been prepared on the historical cost basis, except for certain financial instruments that are recorded at fair value. The principal accounting policies adopted, which have been applied consistently in the current and the prior financial year, are outlined below. Basis of consolidation The consolidated financial statements incorporate the financial statements of the Company and entities controlled by the Company (its subsidiaries) made up to 31 March each year. Control is achieved where the Company has the power to govern the financial and operating policies of an investee entity so as to obtain benefits from its activities. The financial statements of subsidiaries are included in the consolidated financial statements from the date that control commences until the date that control ceases. All intra-group transactions, balances, income and expenses are eliminated on consolidation. Going concern The Directors have, at the time of approving the financial statements, a reasonable expectation that the Company and the Group have adequate resources to continue in operational existence for the foreseeable future. Thus they continue to adopt the going concern basis of accounting in preparing the financial statements. Further detail is contained in the Financial Review on page 33. Business combinations The cost of a business combination is measured as the aggregate of the fair values at the date of exchange of assets given and liabilities incurred or assumed in exchange for control. The assets and liabilities and contingent liabilities of the acquired entity are measured at their fair values at the date of acquisition. Overview Strategic report Governance Financial and other information When the initial accounting for a business combination is determined provisionally, any adjustments to the provisional values to reflect new information about facts or circumstances which existed at the acquisition date are made within 12 months of the acquisition date. entity’s identifiable assets, liabilities and contingent liabilities is greater than the cost of the investment, a gain is recognised and added to the Group’s share of the entity’s profit or loss in the year in which the investment is acquired. Where the cost of a business combination exceeds the net fair value of the acquired assets, liabilities and contingent liabilities, goodwill is recognised as an asset and initially measured at cost. Where the net fair value of the acquired assets, liabilities and contingent liabilities exceeds the cost of a business combination, the identification of acquired assets, liabilities and contingent liabilities is reassessed before recognising the excess immediately in the income statement. Costs associated with the acquisition of a joint venture are capitalised into the initial cost of investment. Investments in joint ventures A joint venture is an entity over which the Group has control jointly with one or more other parties and that is neither a subsidiary nor an interest in an associate. Joint control is contractually agreed sharing of control over an economic activity, where the strategic financial and operating decisions relating to the activity require the unanimous consent of the parties sharing control. Passenger revenue Scheduled and charter passenger ticket sales, net of passenger taxes and discounts, are recorded in a ‘forward sales’ account and are included in current liabilities, within deferred income, until recognised as revenue when transportation occurs. This also includes revenue derived from flights operated by the Group’s codeshare partners. The results and assets and liabilities of joint ventures are incorporated in these financial statements using the equity method of accounting, except when the investment is classified as held for sale, in which case it is accounted for in accordance with IFRS 5 Non-current Assets Held for Sale and Discontinued Operations. For flights purchased by members of the ‘Frequent Flyer Programme’, an element of revenue representing the sales value of flights which these customers may take in future at no cost is deferred and recognised when the related free flights have been taken. The amount of deferral is based on the fair value of an equivalent flight. Under the equity method, the interest in joint ventures is carried on the balance sheet at cost plus postacquisition changes in the Group’s share of its net assets, less distributions received and less any impairment in value of the individual investments. The Group income statement reflects the share of the jointly controlled entity’s results after tax. Where there has been a change recognised in the comprehensive income of the jointly controlled entity, the Group recognises its share of any such changes in the Group statement of comprehensive income. Losses of a joint venture in excess of the Group’s interest in that joint venture (which includes any long-term interests that, in substance, form part of the Group’s net investment in the joint venture) are recognised only to the extent that the Group has incurred legal or constructive obligations or made payments on behalf of the joint venture. Unused tickets are recognised as revenue when the right to travel expires and the Group’s obligation to refund ceases, which is determined by the terms and conditions of these tickets. Any goodwill arising on the acquisition of a jointly controlled entity, representing the excess of the cost of the investment compared to the Group’s share of the net fair value of the entity’s identifiable assets, liabilities and contingent liabilities, is included in the carrying amount of the jointly controlled entity and is not amortised. To the extent that the fair value of the Revenue and revenue recognition Revenue is measured at the fair value of the consideration received or receivable and represents amounts receivable for goods and services provided in the normal course of business, net of discounts, VAT and other sales-related taxes and comprises: Ancillary revenue, comprising principally baggage carriage, advanced seat assignment, commissions, change fees and credit and debit card fees due to the Group, are recognised as revenue on the date the right to receive consideration occurs. In respect of credit and debit card fees and hotel and insurance commission, this occurs when each flight is booked and paid for. For the remaining ancillary revenue, this occurs on the date of transportation, as this is when the service is generally provided. Commission received from the issue of Flybe branded credit cards by a third party provider is deferred to the extent that it relates to free flights which the Group is required to offer as part of the transaction. Commission received in excess of the sales value of free flights granted to card-holders is recognised immediately as revenue. Revenue associated with free flights is recognised when the related flights are taken. Flybe Group plc Annual Report and Accounts 2013/14 95 Notes to the consolidated financial statements Continued 3.Accounting policies continued Revenue and revenue recognition continued Aircraft maintenance and other revenue These represent the amounts derived from the provision of goods and services to customers during the year, including aircraft maintenance, overhauls and the associated rotable and consumable parts. The amount of profit attributable to the stage of completion of an engine and maintenance overhaul contract is recognised when the outcome of the contract can be foreseen with reasonable certainty. Revenue for such contracts is stated at the cost appropriate to the stage of completion plus attributable profits, less amounts recognised in previous years. Provision is made for any losses as soon as they are foreseen. Other revenues, such as for cargo and contract flying, are recognised in the period when the services are provided. Interest revenue Interest income is recognised when it is probable that the economic benefits will flow to the Group and the amount of revenue can be measured reliably. Interest income is accrued on a time basis, by reference to the principal outstanding and at the effective interest rate applicable, which is the rate that exactly discounts estimated future cash receipts through the expected life of the financial asset to that asset’s net carrying amount on initial recognition. Operating profit/(loss) Operating profit/(loss) is stated as profit/(loss) after charging restructuring costs and after the share of results of joint ventures but before tax, investment income, finance costs and other gains and losses. Foreign currencies Transactions arising, other than in the functional currency, are recorded using the rate of exchange ruling at the date of the transaction. Monetary assets and liabilities denominated in foreign currencies are re-translated using the rate of exchange ruling at the balance sheet date. Non-monetary assets and liabilities denominated in foreign currencies that are stated at fair value are translated at foreign exchange rates ruling at the dates the fair value was determined. Non-monetary items that are measured in terms of historical cost in a foreign currency are not translated. For the purposes of presenting Consolidated Financial Statements, the assets and liabilities associated with the Group’s foreign operations (i.e. investment in joint ventures) are translated at exchange rates prevailing on the balance sheet date. Income and expense items associated with the Group’s foreign operations are translated at the average exchange rate for the period. Exchange differences arising, if any, are recognised in other comprehensive income and accumulated in equity. On disposal of a foreign operation, all of the 96 Flybe Group plc Annual Report and Accounts 2013/14 accumulated exchange differences in respect of that operations attributable to the Group are reclassified to profit or loss. Exchange differences are recognised in the income statement in the period in which they arise. Property, plant and equipment Property, plant and equipment are stated at their cost, less accumulated depreciation and impairment losses. Aircraft and engines and other associated equipment are classified as aircraft. All other equipment is classified as plant and equipment. An element of the cost of a new aircraft is attributed on acquisition to prepaid maintenance of its engines and airframe and is amortised over a period from one to five years from the date of purchase to the date of the next scheduled maintenance event for the component. Subsequent costs, such as long-term scheduled maintenance and major overhaul of aircraft, are capitalised and amortised over the length of period benefiting from these costs. All other costs relating to maintenance are charged to the income statement as incurred. Interest costs incurred on borrowings that specifically fund progress payments on assets under construction, principally aircraft, are capitalised up to the date of completion and included as part of the asset. Advance payments and option payments made in respect of aircraft purchase commitments and options to acquire aircraft where the balance is expected to be funded by lease financing are recorded at cost in current or non-current aircraft deposits. On acquisition of the related aircraft, these payments are included as part of the cost of aircraft and are depreciated from that date. Depreciation is provided by the Group to write off the cost less the estimated residual value of tangible fixed assets by equal instalments over their estimated useful economic lives as follows: Freehold land Freehold and short leasehold buildings Plant, equipment and motor vehicles Aircraft Maintenance assets Nil 2% to 10% per annum or lease term where shorter 10% to 50% per annum 7% to 20% per annum 25% to 50% per annum Estimated residual values are reviewed annually at each period end, with reference to current market conditions. Where estimated residual values are found to have changed significantly, this is accounted for prospectively as a change in estimate and depreciation charges over the remaining useful life of the asset are adjusted to take account of the revised estimate of residual value. Overview Strategic report Non-current assets held for sale Where assets are available for sale in their current condition, and their disposal is highly probable (there is a committed plan to sell the asset and management has initiated the process to locate a buyer), they are reclassified as held for sale. Assets held for sale are measured at the lower of their carrying value and the fair value less costs to sell. Depreciation on fixed or intangible assets ceases at the point of their reclassification to assets held for sale. Intangible assets Computer software Expenditure on development activities is capitalised if the product or process is technically and commercially feasible and the Group intends to, and has the technical ability and sufficient resources to, complete development and if the Group can measure reliably the expenditure attributable to the intangible asset during its development. The expenditure capitalised includes the cost of materials, direct labour and an appropriate proportion of overheads. Other development expenditure is recognised in the income statement as an expense as incurred. Computer software is carried at cost less accumulated amortisation. It is amortised on a straight-line basis over its useful economic life of five years. Landing rights Intangible assets acquired are recognised to the extent it is probable that expected future benefits will flow to the Group and the associated costs can be measured reliably. Landing rights acquired either as part of a business combination or separately are capitalised at fair value at that date and are not amortised where those rights are considered to be indefinite. Landing rights are considered to have an indefinite life only when they will remain available for use for the foreseeable future provided minimum utilisation requirements are met. The carrying value of these rights is subject to impairment testing annually or when events or changes in circumstances indicate that carrying values may not be recoverable. Disposals of property, plant, equipment and intangible assets The gain or loss on disposal of property, plant, equipment and intangible assets after deducting any costs associated with selling, disposing of or retiring the relevant asset is recognised in the income statement and reported under other operating gains or losses. Governance Financial and other information Impairment of tangible and intangible assets excluding goodwill At each balance sheet date, the Group reviews the carrying amounts of its tangible and intangible assets to determine whether there is any indication that those assets have suffered an impairment loss. If any such indication exists, the recoverable amount of the asset is estimated in order to determine the extent of the impairment loss (if any). Recoverable amount is the higher of fair value less costs to sell and value in use. In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset for which the estimates of future cash flows have not been adjusted. If the recoverable amount of an asset is estimated to be less than its carrying amount, the carrying amount of the asset is reduced to its recoverable amount. An impairment loss is recognised as an expense immediately. Government grants Government grants are not recognised until there is reasonable assurance that the Group will comply with the conditions attaching to them and that the grants will be received. Once such assurance exists, government grants are either recognised in the income statement or, where related to property, plant and equipment, are treated as deferred income and released to the income statement over the expected useful lives of the assets concerned. Inventories Inventories are stated at the lower of cost or net realisable value as follows: Aircraft consumables These comprise aircraft parts which are non-repairable and non-renewable. These are valued at the lower of cost or net realisable value for each separately identified batch purchased. Aircraft deposits Aircraft deposits represent deposits made with aircraft manufacturers for future delivery of aircraft or deposits made with aircraft financiers or operating lessors to provide security for future maintenance work or lease payments. Financial instruments Financial assets and financial liabilities are recognised when the Group becomes a party to the contractual provisions of the relevant instrument. Flybe Group plc Annual Report and Accounts 2013/14 97 Notes to the consolidated financial statements Continued 3.Accounting policies continued Classification of financial instruments issued by the Group Financial instruments issued by the Group are treated as equity only to the extent that they meet the following two conditions: >>they include no contractual obligations upon the Group to deliver cash or other financial assets or to exchange financial assets or financial liabilities with another party under conditions that are potentially unfavourable to the Group; and >>where the instrument will or may be settled in the Company’s own equity instruments, it is either a non-derivative that includes no obligation to deliver a variable number of the Company’s own equity instruments or is a derivative that will be settled by the Company exchanging a fixed amount of cash or other financial assets for a fixed number of its own equity instruments. To the extent that this definition is not met, the proceeds of issue are classified as a financial liability. Where the instrument so classified takes the legal form of the Company’s own shares, the amounts presented in these financial statements for called up share capital and share premium account exclude amounts in relation to those shares. Finance payments associated with financial liabilities are dealt with as part of finance expenses. Finance payments associated with financial instruments that are classified in equity are treated as distributions and are recorded directly in equity. Derivative financial instruments and hedging The Group’s activities expose it primarily to the financial risks of changes in foreign currency exchange rates and commodity prices and uses forward foreign exchange contracts and commodity swaps to hedge these exposures. The Group does not use derivative financial instruments for trading purposes. Derivative financial instruments are initially recognised and subsequently re-measured at fair value. The Group designates hedges of foreign exchange and commodity price risks on firm commitments as cash flow hedges. Hedge accounting is applied to these instruments. Cash flow hedges Changes in the fair value of derivative financial instruments that are designated and are effective as hedges of future cash flows are recognised directly in other comprehensive income and any ineffective portion is recognised immediately in the income statement in the ‘other gains and losses’ line item. 98 Flybe Group plc Annual Report and Accounts 2013/14 Amounts deferred in other comprehensive income are recognised in the income statement in the same period in which the hedged item affects net income or loss. These amounts are recorded in the same line of the income statement as the hedged item. However, when the forecast transaction that is hedged results in the recognition of a non-financial asset or a non-financial liability, the gains and losses previously accumulated in equity are transferred from equity and included in the initial measurement of the cost of the nonfinancial asset or non-financial liability. Hedge accounting is discontinued when the Group revokes the hedging relationship, the hedging instrument expires or is sold, terminated, or exercised, or no longer qualifies for hedge accounting. Any gain or loss recognised in other comprehensive income at that time is accumulated in equity and is recognised when the forecast transaction is ultimately recognised in the income statement. When a forecast transaction is no longer expected to occur, the gain or loss accumulated in equity is recognised immediately in the income statement. Financial assets All financial assets are recognised and derecognised on a trade date where the purchase or sale of a financial asset is under a contract whose terms require delivery of the investment within the timeframe established by the market concerned. Initially they are measured at fair value, plus transaction costs, except for those financial assets classified as at fair value through profit or loss (‘FVTPL’) or at fair value designated and effective as hedges, which are initially measured at fair value. Financial assets are classified into the following specified categories: financial assets at FVTPL, financial assets that are designated and effective as hedging instruments and ‘loans and receivables’. The classification depends on the nature and purpose of the financial assets and is determined at the time of initial recognition. The Group holds no ‘availablefor-sale’ or ‘held-to-maturity’ financial assets. Financial assets at FVTPL Financial assets are classified as at FVTPL when the financial asset is either held for trading or is designated as at FVTPL. A fuel or foreign exchange hedging instrument is classified as held for trading if it is a derivative that is not designated and effective as a hedging instrument. A fuel or foreign exchange hedging instrument may be designated as at FVTPL upon initial recognition if the instrument forms part of a group of financial assets or financial liabilities, or both, which is managed and its performance is evaluated on a fair value basis, in accordance with the Group’s documented risk management strategy, and information about the grouping is provided internally on that basis. Overview Strategic report Financial assets at FVTPL are stated at fair value, with any gains or losses arising on re-measurement recognised in the income statement. The net gain or loss recognised in the income statement incorporates any dividend or interest earned on the financial asset and is included in the ‘unrealised gains and losses on fuel and foreign exchange hedges’ line item or ‘other gains and losses’ line item in the income statement depending upon the nature of the instrument. Fair value is determined in the manner described in note 36. Loans and receivables Trade receivables, loans and other receivables that have fixed or determinable payments that are not quoted in an active market are classified as ‘loans and receivables’. Loans and receivables are measured at amortised cost using the effective interest method, less any impairment. Interest income is recognised by applying the effective interest rate, except for short-term receivables when the recognition of interest would be immaterial. Impairment of financial assets Financial assets, other than those at FVTPL, are assessed for indicators of impairment at each balance sheet date. Financial assets are impaired where there is objective evidence that, as a result of one or more events that occurred after the initial recognition of the financial asset, the estimated future cash flows of the investment have been affected. Derecognition of financial assets The Group derecognises a financial asset only when the contractual rights to the cash flows from the asset expire; or it transfers the financial asset and substantially all the risks and rewards of ownership of the asset to another entity. If the Group neither transfers nor retains substantially all the risks and rewards of ownership and continues to control the transferred asset, the Group recognises its retained interest in the asset and an associated liability for amounts it may have to pay. Cash and cash equivalents Cash, for the purposes of the cash flow statement, comprises cash in hand and deposits repayable on demand, less overdrafts payable on demand. Governance Financial and other information Cash equivalents are current asset investments which are readily convertible into known amounts of cash at, or close to, their carrying values or traded in an active market, without curtailing or disrupting the business. Restricted cash Restricted cash represents funds held by the Group in bank accounts which cannot be withdrawn until certain conditions have been fulfilled. The aggregate restricted funds balance is disclosed by way of a note to these financial statements and is classified as a current or non-current asset based on the estimated remaining length of the restriction. Financial liabilities and equity Debt and equity instruments are classified as either financial liabilities or equity instruments according to the substance of the contractual arrangements. Equity instruments An equity instrument is any contract that evidences a residual interest in the assets of the Group after deducting all of its liabilities. Equity instruments issued by the Group are recorded at the proceeds received, net of direct issue costs. Financial liabilities Financial liabilities are recognised as either financial liabilities at FVTPL, financial liabilities that are designated and effective as hedging instruments, or other financial liabilities. Financial liabilities at FVTPL Financial liabilities are classified as at FVTPL when the financial liability is either held for trading or it is designated as at FVTPL. A fuel or foreign exchange hedging instrument is classified as held for trading if it is a derivative that is not designated and effective as a hedging instrument. A fuel or foreign exchange hedging instrument may be designated as at FVTPL upon initial recognition if the instrument forms part of a group of financial assets or financial liabilities, or both, which is managed and its performance is evaluated on a fair value basis, in accordance with the Group’s documented risk management strategy, and information about the grouping is provided internally on that basis. Flybe Group plc Annual Report and Accounts 2013/14 99 Notes to the consolidated financial statements Continued 3.Accounting policies continued Leased aircraft maintenance provisions The Group incurs liabilities for maintenance costs in respect of aircraft leased under operating leases during the term of the lease. These arise from the contractual obligations relating to the condition of the aircraft when it is returned to the lessor. To discharge these obligations, the Group will either need to compensate the lessor for the element of the life of the component or maintenance interval used, or carry out the maintenance check before return of the aircraft to the lessor. Other financial liabilities Other financial liabilities, including borrowings, are initially measured at fair value, net of transaction costs. Other financial liabilities are subsequently measured at amortised cost using the effective interest method, with interest expense recognised on an effective yield basis. The effective interest method is a method of calculating the amortised cost of a financial liability and of allocating interest expense over the relevant period. The effective interest rate is the rate that exactly discounts estimated future cash payments through the expected life of the financial liability, or, where appropriate, a shorter period, to the net carrying amount on initial recognition. The provisions recorded and charged to the income statement are dependent on the life of the component or maintenance interval used and the individual terms of the lease: Financial liabilities continued Financial liabilities at FVTPL are stated at fair value, with any gains or losses arising on re-measurement recognised in profit or loss. The net gain or loss recognised in profit or loss incorporates any interest paid on the financial liability and is included in the ‘unrealised gains and losses on fuel hedges’ line item or ‘other gains and losses’ line item in the income statement. Fair value is determined in the following manner: Derecognition of financial liabilities The Group derecognises financial liabilities when, and only when, the Group’s obligations are discharged, cancelled or they expire. Provisions Provisions are recognised when the Group has a present legal or constructive obligation as a result of a past event, it is probable that the Group will be required to settle that obligation and a reliable estimate can be made of the amount of the obligation. The amount recognised as a provision is the best estimate of the consideration required to settle the present obligation at the balance sheet date, taking into account the risks and uncertainties surrounding the obligation. Where a provision is measured using the cash flows estimated to settle the present obligation, its carrying amount is the present value of those cash flows. When some or all of the economic benefits required to settle a provision are expected to be recovered from a third party, a receivable is recognised as an asset if it is virtually certain that reimbursement will be received and the amount of the receivable can be measured reliably. 100 Flybe Group plc Annual Report and Accounts 2013/14 >>No charge is recorded during the initial period of lease agreements where no compensation or maintenance is required prior to hand-back. >>After a component or maintenance interval passes its half-life (or another measure depending on the individual lease) and compensation would be due to the lessor in accordance with the terms of the lease, a provision and matching income statement charge is recorded equal to the amount of compensation that would be required based on the hours or cycles flown at the balance sheet date. >>After a component or maintenance interval has passed the trigger point such that the Group is contractually obliged to carry out the specified work, a full provision for the cost of work is recorded. To the extent that this provision represents an increase to the half-life compensation provision already recorded a maintenance asset is recorded within property, plant and equipment. The asset is depreciated over the expected period to the next half-life compensation point, or the end of the lease, whichever is sooner. Where maintenance is provided under ‘power by the hour’ contracts and maintenance paid to maintenance providers to cover the cost of the work is deemed to be irrecoverable, these payments are expensed as incurred and maintenance provisions are reduced to reflect the fact that the Group has already paid for the related maintenance work. Maintenance deposits which are refundable are recorded as other receivables. Estimates are required to establish the likely utilisation of the aircraft, the expected cost of a maintenance check at the time it is expected to occur, the condition of an aircraft and the lifespan of life-limited parts. The bases of all estimates are reviewed once each year and also when information becomes available that is capable of causing a material change to an estimate, such as renegotiation of end of lease return conditions, increased or decreased utilisation, or unanticipated changes in the cost of heavy maintenance services. Overview Strategic report Restructuring provision A restructuring provision is recognised when the Group has developed a detailed formal plan for the restructuring and has raised valid expectations in those affected that it will carry out the restructuring by starting to implement the plan or announcing its main features to those affected by it. The measurement of a restructuring provision includes only the direct expenditures arising from the restructuring, which are those amounts that are both necessarily entailed by the restructuring and not associated with the ongoing activities of the entity. Leases Operating leases Rental charges on operating leases are charged to the income statement on a straight-line basis over the life of the lease. In the event that lease incentives are received to enter into operating leases, such incentives are recognised as a liability. The aggregate benefit of incentives is recognised as a reduction of rental expense on a straight-line basis over the life of the respective asset. Sale and leaseback The Group enters into sale and leaseback transactions whereby it sells aircraft, or rights to acquire aircraft, to a third party. Flybe subsequently leases the aircraft back, by way of operating lease. Any profit or loss on the disposal, where the price that the aircraft is sold for is not considered to be fair value, is deferred and amortised over the lease term of the asset. Finance leases Where the Group enters into a lease which entails taking substantially all the risk and rewards of ownership of an asset, the lease is treated as a ‘finance lease’. The asset is recorded in the balance sheet as property, plant and equipment, and is depreciated over the estimated useful life to the Group. The asset is recorded at the lower of its fair value, less accumulated depreciation, and the present value of the minimum lease payments at the inception of the finance lease. Future instalments under such leases, net of finance charges, are included as obligations under finance leases. Rental payments are apportioned between the finance element, which is charged to the income statement, and the capital element, which reduces the outstanding obligation for future instalments. The finance charge is allocated to each period during the lease term so as to produce a constant periodic rate of interest on the remaining balance of the liability. Borrowing costs Borrowing costs directly attributable to the acquisition, construction or production of qualifying assets, which are assets that necessarily take a substantial period of time to get ready for their intended use or sale, are added to the costs of those assets, until such time as the assets are substantially ready for their intended use or sale. Governance Financial and other information Investment income earned on the temporary investment of specific borrowings pending their expenditure on qualifying assets is deducted from the borrowing costs eligible for capitalisation. All other borrowing costs are recognised in the income statement in the period in which they are incurred. Taxation Tax on the profit or loss for the year comprises current and deferred tax. Tax is recognised in the income statement, except to the extent that it relates to items recognised directly in equity, in which case it is recognised in equity. Current tax The tax currently payable is based on taxable profit for the year. Taxable profit differs from net profit as reported in the income statement because it excludes items of income or expense that are taxable or deductible in other years and it excludes items that are never taxable or deductible. The Group’s liability for current tax is calculated using tax rates that have been enacted or substantively enacted by the balance sheet date. Deferred tax Deferred tax is the tax expected to be payable or recoverable on differences between the carrying amount of assets and liabilities in the financial statements and the corresponding tax bases used in the computation of taxable profit, and is accounted for using the balance sheet liability method. Deferred tax liabilities are generally recognised for all taxable temporary differences and deferred tax assets are recognised to the extent that it is probable that future taxable profits will be available against which deductible temporary differences arise from the initial recognition of goodwill or from the initial recognition (other than in a business combination) of other assets and liabilities in a transaction that affects neither the taxable profit nor the accounting profit. Deferred tax liabilities are recognised for taxable temporary differences arising on investments in subsidiaries and associates, and interests in joint ventures, except where the Group is able to control the reversal of the temporary difference and it is probable that the temporary difference will not reverse in the foreseeable future. The carrying amount of deferred tax assets is reviewed at each balance sheet date and reduced to the extent that it is no longer probable that sufficient taxable profits will be available to allow all or part of the asset to be recovered. Flybe Group plc Annual Report and Accounts 2013/14 101 Notes to the consolidated financial statements Continued 3.Accounting policies continued Taxation continued Deferred tax is calculated at the tax rates that are expected to apply in the period when the liability is settled or the asset is realised. Deferred tax is charged or credited in the income statement, except when it relates to items charged or credited directly to equity, in which case the deferred tax is also dealt with in equity. Deferred tax assets and liabilities are offset when there is a legally enforceable right to set off current tax assets against current tax liabilities and when they relate to income taxes levied by the same taxation authority and the Group intends to settle its current tax assets and liabilities on a net basis. Employee benefit costs The Group operates defined contribution and defined benefit pension schemes. For the defined contribution schemes, the assets of the schemes are held separately from those of the Group in independently administered funds. The amount charged to the income statement represents the contributions payable to the schemes in respect of the accounting period. For defined benefit schemes, the cost of providing benefits is determined using the Project Unit Credit Method, with actuarial valuations being carried out at the end of each reporting period. Remeasurement comprising actuarial gains and losses, the effect of the asset ceiling and the return on scheme assets (excluding interest) are recognised immediately in the balance sheet with a charge to the statement of comprehensive income in the period in which they occur. Remeasurement recorded in the statement of comprehensive income is not recycled. Net-interest income (or expense) is recognised within finance costs and is calculated by applying a discount rate to the net defined benefit liability. The Group presents the administration costs of the scheme in other operating costs in its consolidated income statement. The retirement benefit obligation recognised in the consolidated balance sheet represents the deficit in the Group’s defined benefit schemes. If a surplus resulted from this calculation it would be limited to the present value of any economic benefit available in the form of refund from the schemes or reduction in future contributions to the schemes. 102 Flybe Group plc Annual Report and Accounts 2013/14 Share-based payments Equity-settled share-based payments to employees and others providing similar services are measured at the fair value of the equity instruments at the grant date. The fair value excludes the effect of non-marketbased vesting conditions. Details regarding the determination of the fair value of equity-settled share-based transactions are set out in note 34. The fair value determined at the grant date of the equity-settled share-based payments is expensed on a straight-line basis over the vesting period, based on the Group’s estimate of equity instruments that will eventually vest. At each balance sheet date, the Group revises its estimate of the number of equity instruments expected to vest as a result of the effect of non market-based vesting conditions. The impact of the revision of the original estimates, if any, is recognised in profit or loss such that the cumulative expense reflects the revised estimate, with a corresponding adjustment to equity reserves. SAYE share options granted to employees are treated as cancelled when employees cease to contribute to the scheme. This results in accelerated recognition of the expense that would have arisen over the remainder of the original vesting period. For cash-settled share-based payments, a liability is recognised for the good or services required, measured initially at the fair value of the liability. At each balance sheet date until the liability is settled and at the date of settlement, the fair value of the liability is remeasured, with any changes in fair value recognised in profit or loss for the year. 4.Critical accounting judgements and key sources of estimation uncertainty In the application of the Group’s accounting policies, which are described in note 3, the Directors are required to make judgements, estimates and assumptions about the carrying amounts of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates. The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised if the revision affects only that period, or in the period of the revision and future periods if the revision affects both current and future periods. Overview Strategic report Critical judgements in applying the Group’s accounting policies The following are the critical judgements, apart from those involving estimations (which are dealt with separately below), that the Directors have made in the process of applying the Group’s accounting policies and that have the most significant effect on the amounts recognised in financial statements: Carrying value of aircraft The Group had a net book value of approximately £147.0m for aircraft as at 31 March 2014. Changes to the Group’s estimation of useful lives, residual values and potential for impairment would have a material effect on the valuation of the Group’s assets and on its operating profit/(loss). Useful lives and residual values are reviewed at the end of each reporting period. Estimates of useful lives of aircraft are based on judgements as to expected usage of the aircraft, timing of maintenance events, the Group’s route and fleet plans and on changes within the wider aviation industry. Estimates of residual value are based on current market values of aircraft in the same expected age and condition expected at the end of the asset’s useful life to the Group. The carrying value of aircraft, property, equipment and other tangible assets is reviewed for impairment at least annually and when events or changes in circumstances indicate the carrying value may not be recoverable. Factors that would indicate a potential impairment of aircraft would include a significant reduction in market values based on appraisers’ data for the aircraft type, a significant change in the physical condition of the aircraft and a reduction in forecast cash flows arising from operating the asset. Carrying value is assessed based on the appraised data and forecast cash flows. Aircraft maintenance On acquisition of an aircraft, a proportion of the cost of the aircraft is allocated to engines and other material components with different useful lives to the airframe. Judgement is required to determine the amount of cost to allocate based on the estimated cost of overhauling the components, and the time between maintenance events. This judgement affects the amounts recognised as a depreciation expense given the different useful lives of the components. For aircraft held under operating leases, the Group has a commitment to return the aircraft in a specific maintenance condition at the end of the lease term. Estimating the provision for maintenance costs requires judgement as to the cost and timing of future maintenance events. This estimate is based on planned usage of the aircraft, contractual obligations under lease agreements, industry experience, manufacturers’ guidance and regulations. Any change in these Governance Financial and other information assumptions could potentially result in a significant change to the maintenance provisions and costs in future periods. Recognition of deferred tax assets The Group recognises deferred tax assets and liabilities based on the temporary differences between the financial statement carrying amounts and the tax bases of assets and liabilities. Deferred tax assets are reviewed regularly to assess potential realisation, and where the Directors believe that realisation is not probable, that portion of the asset is not recorded. In performing this review, Flybe makes estimates and assumptions regarding projected future taxable income, the expected timing of the reversals of existing temporary differences and the implementation of tax planning strategies. A change in these assumptions could cause an increase or decrease in the amount recognised resulting in an increase or decrease in the effective tax rate, which could materially impact the results of operations. As a result of the Group’s performance, the net deferred tax asset has increased from £2.0m to £4.0m at 31 March 2014 (see note 26). Restructuring provision The Group recognises a restructuring provision when the detailed formal plan for the restructuring has been determined and has raised valid expectations in those affected that it will carry out the restructuring by announcing its main features to those affected by it or implementing the plan. Flybe makes estimates and assumptions particularly in relation to whether a cost will be incurred, its value and the period in which cash (or other resources) will leave the Group. A change in these assumptions could cause an increase or decrease in the amount recognised as a provision which could materially impact the results of operations. Key sources of estimation uncertainty The key assumptions concerning the future, and other key sources of estimation uncertainty at the balance sheet date, that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year are discussed below. Employee benefits Accounting for pensions and other post–retirement benefits involves judgement about uncertain events including, but not limited to, discount rates, life expectancy, future pay inflation and expected health care cost trend rates. Determination of the projected benefit obligations for the Group’s defined benefit scheme is important to the recorded amount of benefit expense in the income statement and valuation of the balance sheet. Details of the assumptions used are included in note 35. Any change in these assumptions could potentially result in a significant change to the pension assets/(liabilities), commitments and pension costs in future periods. Flybe Group plc Annual Report and Accounts 2013/14 103 Notes to the consolidated financial statements Continued 5.Business and geographical segments During the financial year, the Group’s divisions have been removed and the business has been refocused into One Flybe. Under IFRS 8, Flybe reports three business segments in order to comply with accounting standards. Comparatives for the year ended 31 March 2013 have been restated to correspond with the new structure. The chief operating decision maker responsible for resource allocation and when assessing performance of operating segments has been identified as the Operating Board. Operating segments are reported in a manner which is consistent with internal reporting provided to the chief operating decision maker: Flybe UK Flybe Finland MRO This business segment comprises the Group’s main scheduled UK domestic and UK-Europe passenger operations and revenue ancillary to the provision of those services. This business segment comprises the Group’s Finnish contract flying and scheduled passenger operations and revenue ancillary to the provision of those services. This segment aims to provide aviation services to customers, largely in Western Europe. The MRO supports Flybe’s UK and Finnish activities as well as serving third-party customers. Segment revenues and results Transfer prices between business segments are set on an arm’s length basis. 2014 £m Segment revenues: Flybe UK Flybe Finland MRO Inter-segment sales Revenue under management Less: Revenue from Flybe Finland joint venture (see note 16) Group revenue (excluding investment income) 599.6 247.9 35.4 (14.5) 868.4 (247.9) 620.5 2014 Segment results: Flybe UK (including net finance costs of £1.4m in 2014 and £2.1m in 2013) Flybe Finland (including investment income of £0.4m in 2014 and £0.3m in 2013) MRO Total segment profit/(loss) before tax 2013 (restated) £m 589.4 167.2 40.5 (15.6) 781.5 (167.2) 614.3 2013 (restated) Before restructuring costs £m Net restructuring costs (note 7) £m Total £m 6.9 (0.2) 6.7 (28.4) (4.1) (32.5) (0.8) 2.2 8.3 – – (0.2) (0.8) 2.2 8.1 (3.5) (1.2) (33.1) – (3.9) (8.0) (3.5) (5.1) (41.1) Before restructuring costs £m Net restructuring costs (note 7) £m Total £m The Flybe UK segment includes group costs of £3.6m (2012/13: £3.6m) and revaluation gains on USD aircraft loans of £8.3m (2012/13: losses of £4.7m). Flybe Finland’s result includes both the appropriate share of the Flybe Finland joint venture result and other costs of running this business. For the purposes of monitoring segment performance and allocation of resources between segments, the Operating Board monitors the tangible, intangible and financial assets attributable to each segment. All assets are allocated to reportable segments with the exception of revalued open fuel and foreign exchange derivatives, and tax assets and liabilities. Assets used jointly by reportable segments are allocated on the basis of the revenue earned by individual reportable segments. 104 Flybe Group plc Annual Report and Accounts 2013/14 Overview Strategic report Governance Financial and other information 2014 £m 2013 (restated) £m Segment assets: Flybe UK Flybe Finland MRO Total segment assets Unallocated assets Consolidated total assets 508.6 13.4 19.5 541.5 6.5 548.0 361.2 13.8 20.4 395.4 10.4 405.8 Segment liabilities: Flybe UK Flybe Finland MRO Total segment liabilities Unallocated liabilities Consolidated total liabilities (329.6) (0.9) (7.9) (338.4) (15.5) (353.9) (334.5) (0.9) (15.7) (351.1) (6.6) (357.7) Other segment information 2014 £m Depreciation and amortisation: Flybe UK MRO Investment income: Flybe UK Flybe Finland Additions to non-current assets: Flybe UK MRO 2013 (restated) £m 13.9 0.4 14.3 13.1 0.4 13.5 0.3 0.4 0.7 0.4 0.3 0.7 20.7 0.5 21.2 43.4 – 43.4 2014 £m 2013 £m Geographical information The Group’s revenue from external customers by geographical location is detailed below: Revenue under management from external customers: United Kingdom Europe excluding United Kingdom Rest of world Total revenue under management Less: Joint venture revenue (all categorised as Europe excluding United Kingdom) Group revenue 537.0 318.1 13.3 868.4 (247.9) 620.5 528.5 237.8 15.2 781.5 (167.2) 614.3 No non-current assets were based outside of the United Kingdom for any of the periods presented other than joint venture assets. Information about major customers None of the Group’s customers exceeded 10% of its Group revenue. Flybe Group plc Annual Report and Accounts 2013/14 105 Notes to the consolidated financial statements Continued 6. Operating profit 2014 £m This has been arrived at after charging/(crediting): Depreciation of property, plant and equipment Amortisation of intangible assets (Profit)/loss on the disposal of property, plant and equipment Profit on sale of intangibles Profit on sale of assets held for sale at prior year end Cost of inventories recognised as an expense Reversal of write-downs of inventories recognised in the year Write-down of inventories as a result of restructuring Operating leases: Land and buildings Plant and machinery Aircraft Foreign exchange (gains)/losses Auditor’s remuneration The analysis of auditor’s remuneration is as follows: Fees payable to the Company’s auditor and its associates for the audit of the Company’s annual financial statements Audit of the financial statements of subsidiaries pursuant to legislation Total audit fees Tax compliance and advisory services Corporate finance services Total audit and non-audit fees 2013 £m 13.5 0.8 (0.2) (10.5) (0.4) 11.7 (0.7) – 12.6 0.9 1.4 – – 15.6 – 0.2 2.7 1.9 83.6 (0.2) 4.1 1.9 78.1 1.9 – 0.2 0.2 0.2 0.4 0.8 – 0.2 0.2 0.1 – 0.3 Fees payable to Deloitte LLP and its associates for non-audit services to the Company are not required to be disclosed because the financial statements are required to disclose such fees on a consolidated basis. Details of the Group’s policy on the use of auditors for non-audit services, the reasons why the auditor was used rather than another supplier and how the auditor’s independence and objectivity was safeguarded are set out in the Audit Committee Report on page 62. No services were provided pursuant to contingent fee arrangements. 7.Restructuring 2014 Flybe UK2 £m Redundancy costs Staff costs Legal, professional and support costs Property and other exit costs Other operating expenses Total restructuring costs Profit on slot sales (note 14) Net restructuring costs 1 Restated figures for Flybe UK and MRO due to change in business segments – see note 5. All 2014 net restructuring costs relate to Flybe UK. 2 106 Flybe Group plc Annual Report and Accounts 2013/14 9.6 9.6 1.1 – 1.1 10.7 (10.5) 0.2 2013 (restated)1 Flybe UK £m MRO £m Total £m 2.8 2.8 1.2 0.1 1.3 4.1 – 4.1 2.8 2.8 – 1.1 1.1 3.9 – 3.9 5.6 5.6 1.2 1.2 2.4 8.0 – 8.0 Overview Strategic report Governance Financial and other information 8. Staff costs The average monthly number of employees (including Executive Directors) was: Flight and maintenance Technical support services Administration 2014 No. 2013 No. 1,250 564 371 2,185 1,418 724 525 2,667 2014 £m 2013 £m 79.4 9.0 6.6 1.5 1.5 98.0 9.6 107.6 103.0 11.0 7.1 0.6 2.3 124.0 5.6 129.6 The Group’s aggregate payroll costs in respect of those persons were as follows: Wages and salaries Social security costs Other pension costs (see note 35) Share-based payments (see note 34) Amounts payable to temporary staff Redundancy costs (see note 7) In addition to the above, an actuarial loss of £0.3m (2013: actuarial loss of £0.2m) was recognised in the consolidated statement of comprehensive income in respect of defined benefit pension schemes. 9. Investment income Interest on bank deposits Net interest income on defined benefit costs (see note 35) 2014 £m 2013 (restated)1 £m 0.6 0.1 0.7 0.6 0.1 0.7 1 IAS 19 (revised 2011) ‘Employee Benefits’ and the related consequential amendments have impacted the accounting for the Group’s defined benefit pension scheme, by replacing the interest cost and expected return on plan assets with a new interest charge - see note 2 for further detail. These changes have been applied retrospectively in the comparative disclosure for the year ended 31 March 2013. Flybe Group plc Annual Report and Accounts 2013/14 107 Notes to the consolidated financial statements Continued 10. Finance costs Interest expense on bank loans 2014 £m 2013 £m 1.7 2.5 2014 £m 2013 (restated)1 £m 11. Other gains and losses Gains/(losses) arising on retranslation of foreign currency loans and deposits 8.3 (4.7) 1 IAS 19 (revised 2011) ‘Employee Benefits’ and the related consequential amendments have impacted the accounting for the Group’s defined benefit pension scheme, by replacing the interest cost and expected return on plan assets with a new interest charge – see note 2 for further detail. These changes have been applied retrospectively in the comparative disclosure for the year ended 31 March 2013. 12. Tax on profit/(loss) on ordinary activities 2014 £m Deferred tax Origination of temporary differences Reversal of tax losses recognised Total tax charge for the year 2013 (restated)1 £m 3.7 (3.6) 0.1 1.2 (0.1) 1.1 The Group did not incur or pay any current tax in this or the prior year. The difference between the total tax shown above and the amount calculated by applying the standard rate of United Kingdom corporation tax to the profit/(loss) before tax is as follows: 2014 £m 2013 (restated)1 £m Profit/(loss) on ordinary activities before tax 1 8.1 (41.1) Tax on profit/(loss) on ordinary activities before tax at 23% (2013: 24%) 1.7 (9.6) 0.1 (0.3) 3.5 (4.9) 0.1 0.1 (0.2) (0.6) 11.4 1.1 Factors affecting tax charge for the year Items outside the scope of UK taxation Effect of change in corporation tax rate Effect of tax losses Capital allowances in excess of depreciation)/depreciation in excess of capital allowances Total tax charge for the year 1 IAS 19 (revised 2011) ‘Employee Benefits’ and the related consequential amendments have impacted the accounting for the Group’s defined benefit pension scheme, by replacing the interest cost and expected return on plan assets with a new interest charge - see note 2 for further detail. These changes have been applied retrospectively in the comparative disclosure for the year ended 31 March 2013. The main rate of corporation tax reduces from 23% to 21% from 1 April 2014 and therefore 21% has been used to calculate the position on deferred tax at 31 March 2014 (2013: 23%). The further phased reduction discussed in the Budget on 19 March 2014, reducing the corporation tax rate to 20% from 1 April 2015, has not yet been enacted. The Directors are not aware of any other factors that will materially affect the future tax charge. 108 Flybe Group plc Annual Report and Accounts 2013/14 Overview Strategic report Governance Financial and other information 13. Earnings per share The calculation of the basic, diluted, adjusted basic and adjusted diluted earnings per share is based on the following data: 2014 £m Earnings Earnings/(loss) for the purposes of unadjusted earnings per share, being net profit/(loss) attributable to owners of the Group Add back: Net restructuring costs Revaluation (gain)/loss on USD aircraft loans Loss for the purposes of adjusted earnings per share 2013 (restated)1 £m 8.0 (42.2) 0.2 (8.3) (0.1) 8.0 4.7 (29.5) 1 IAS 19 (revised 2011) ‘Employee Benefits’ and the related consequential amendments have impacted the accounting for the Group’s defined benefit pension scheme, by replacing the interest cost and expected return on plan assets with a new interest charge – see note 2 for further detail. These changes have been applied retrospectively in the comparative disclosure for the year ended 31 March 2013. 2014 No. Weighted average number of ordinary shares for the purposes of basic and diluted earnings per share Earnings/(loss) per ordinary share – basic and diluted Adjusted loss per share – basic and diluted 2013 (restated) No. 82,906,411 75,152,881 9.6p (56.0)p (0.2)p (39.1)p Diluted earnings per share is the same as basic earnings per share in the year ended 31 March 2014 because none of the shares that could, potentially, be issued are dilutive. Diluted earnings per share is the same as basic earnings per share in the year ended 31 March 2013 because the Group recorded a loss and as such none of the shares that could, potentially, be issued are dilutive. The weighted average number of shares reflects the impact of the issue of 141,501,920 ordinary shares on 12 March 2014 as explained further in note 28. Flybe Group plc Annual Report and Accounts 2013/14 109 Notes to the consolidated financial statements Continued 14. Intangible fixed assets Computer software £m Computer software in the course of construction £m 8.9 1.1 10.0 0.6 – 10.6 – 2.9 2.9 0.7 – 3.6 – – – – – 7.3 0.9 8.2 0.8 9.0 – – – – – 7.3 0.9 8.2 0.8 9.0 Net book value At 1 April 2012 8.5 1.6 – 10.1 At 31 March 2013 8.5 1.8 2.9 13.2 – 1.6 3.6 5.2 Landing rights £m Cost At 1 April 2012 Additions At 31 March 2013 Additions Disposals At 31 March 2014 Amortisation At 1 April 2012 Amortisation for the year At 31 March 2013 Amortisation for the year At 31 March 2014 At 31 March 2014 8.5 – 8.5 – (8.5) – Total £m 17.4 4.0 21.4 1.3 (8.5) 14.2 On 22 May 2013, the Group entered into an agreement with the easyJet Airline Company Limited to dispose of its takeoff and landing rights (‘slots’) at London Gatwick for a gross cash consideration of £20.0m. After expenses of £1.5m, the profit on disposal was £10.5m. 110 Flybe Group plc Annual Report and Accounts 2013/14 Overview Strategic report Financial and other information Governance 15. Property, plant and equipment Land and buildings £m Cost At 1 April 2012 Additions Reclassified as held for sale Disposals At 31 March 2013 Additions Disposals At 31 March 2014 Plant, equipment and motor vehicles £m Aircraft £m Total £m 24.5 0.1 – – 24.6 0.1 (0.1) 24.6 15.7 3.0 – (1.7) 17.0 0.5 (0.1) 17.4 206.6 36.3 (24.0) (26.0) 192.9 19.3 (2.7) 209.5 246.8 39.4 (24.0) (27.7) 234.5 19.9 (2.9) 251.5 4.3 0.5 – – 4.8 0.5 – 5.3 10.7 1.6 – (0.5) 11.8 1.4 (0.1) 13.1 69.7 10.5 (12.4) (15.3) 52.5 11.6 (1.6) 62.5 84.7 12.6 (12.4) (15.8) 69.1 13.5 (1.7) 80.9 Net book value At 1 April 2012 20.2 5.0 136.9 162.1 At 31 March 2013 19.8 5.2 140.4 165.4 At 31 March 2014 19.3 4.3 147.0 170.6 Accumulated depreciation and impairment At 1 April 2012 Depreciation charge for the year On assets reclassified as held for sale Disposals At 31 March 2013 Depreciation charge for the year Disposals At 31 March 2014 Depreciation costs of £0.6m (2013: £1.5m) associated with the aircraft maintenance assets are included in the maintenance cost line in the consolidated income statement. An impairment review was performed at the balance sheet date to determine whether these assets were impaired. Separate cash-generating units are established for Flybe UK and MRO. No impairment review was required for the MRO. For Flybe UK, the recoverable amount was calculated using a value in use model and determined to be higher than the assets recoverable amount by £28.6m and no impairment was required. The key assumption in the review of the Flybe UK was the weighted average cost of capital used of 9.5%. Only when the weighted average cost of capital is increased to 12.0% does the recoverable amount equal its carrying amount. Flybe Group plc Annual Report and Accounts 2013/14 111 Notes to the consolidated financial statements Continued 16. Joint ventures Investment in joint ventures 2014 £m 2013 £m 12.4 13.2 Details of the joint venture that the Group accounts for using the equity method are set out below: Principal activities Holding Country of incorporation and principal operations Airline 60.0 operations Ordinary shares Finland Equity owned % Flybe Finland Oy The following summarised financial information (under IFRS) shows the assets and liabilities and revenue and results for Flybe Finland: 2014 £m 2013 £m Summarised financial information: Non-current assets Current assets Current liabilities Non-current liabilities Net liabilities 9.9 21.8 (36.5) (6.0) (10.8) 11.5 26.2 (40.0) (6.1) (8.4) Revenue Net loss after tax 247.9 (0.8) 167.2 (4.9) Other information: Cash and cash equivalents included in current assets Depreciation and amortisation Interest expense Income tax credit 8.3 (0.7) (0.1) 0.2 5.4 (0.7) (0.1) 1.6 Reconciliation of movement in the joint venture carrying amount: Share of net assets brought forward Share of net loss after tax and foreign exchange on translation Carrying amount 13.2 (0.8) 12.4 16.2 (3.0) 13.2 See note 31 for details of the arrangements supporting the €3.0m overdraft guarantee provided by the Group to Flybe Finland Oy. The entities are not listed thus no quoted market price is available. No dividends have been received from joint ventures. Included within the carrying amount of the joint venture is £18.0m of goodwill. An impairment review was performed at the balance sheet date to determine whether the investment in joint ventures was impaired. The recoverable amount was calculated using a value in use model and determined to be higher than the assets recoverable amount by £6.7m and no impairment was required. The key assumption used in the review was the weighted average cost of capital of 9.5%. Only when the weighted average cost of capital is increased to 20.8% does the recoverable amount equal its carrying amount. 112 Flybe Group plc Annual Report and Accounts 2013/14 Overview Strategic report Governance Financial and other information 17. Other non-current assets Aircraft deposits Aircraft security deposits Aircraft operating lease prepayments Other non-current assets 2014 £m 2013 £m 3.1 6.9 6.5 25.8 42.3 1.8 8.1 9.0 23.6 42.5 2014 £m 2013 £m – 6.8 6.8 0.8 6.0 6.8 2014 £m 2013 £m 18. Inventories Goods for resale Aircraft consumables 19. Trade and other receivables Amounts receivable Allowance for doubtful debts Trade receivables, net Amounts recoverable on contracts Other receivables Aircraft deposits Prepayments 27.1 – 27.1 1.3 39.1 – 18.3 85.8 35.9 (0.1) 35.8 1.8 22.1 11.8 16.3 87.8 Trade receivables disclosed above are classified as loans and receivables and are therefore measured at amortised cost. Trade receivables include amounts (see below for aged analysis) which are past due at the reporting date but against which the Group has not recognised an allowance for doubtful receivables because there has not been a significant change in credit quality and the amounts continue to be considered recoverable. The allowance for doubtful debts arises from trade customers in liquidation or with significantly overdue debts. No impairment was recognised in the year to 31 March 2014 (2013: nil). Ageing of trade receivables that are not provided for: Not yet due 30 to 60 days overdue 60 to 90 days overdue 90+ days overdue 2014 £m 2013 £m 21.6 2.9 2.2 0.4 27.1 28.6 2.2 2.1 2.9 35.8 Flybe Group plc Annual Report and Accounts 2013/14 113 Notes to the consolidated financial statements Continued 20. Cash, cash equivalents and restricted cash Cash and cash equivalents Current restricted cash Non current restricted cash Restricted cash comprises: Aircraft operating lease deposits Aircraft maintenance deposits Other (see note 31) 2014 £m 2013 £m 177.9 33.9 6.6 218.4 23.3 24.2 7.2 54.7 6.6 2.6 31.3 40.5 7.2 1.5 22.7 31.4 Cash and cash equivalents comprise cash and short-term bank deposits with an original maturity of three months or less. The carrying amount of cash, cash equivalents and restricted cash is approximately equal to their fair value. 21. Assets held for sale At 31 March 2013, it was determined that two Bombardier Q400 turboprop aircraft with a carrying value of £11.9m would be recovered through a sales transaction and thus reclassified to assets held for sale. In May 2013, the identified aircraft were sold for cash consideration of £12.3m and the associated loans repaid. There were no assets held for sale at 31 March 2014. 22. Trade and other payables Trade payables Accrued expenses Other payables 2014 £m 2013 £m 23.6 24.4 34.0 82.0 19.3 36.9 41.7 97.9 The carrying amount of trade payables approximates their fair value. The Group manages credit terms with its suppliers in a way to ensure payments are made to them on commercially acceptable terms. 23. Deferred income Current Non-current 2014 £m 2013 £m 70.7 9.5 80.2 63.2 10.8 74.0 Deferred income includes government grants totalling £6.7m (2013: £6.8m) for capital financial support towards the capital costs of the Flybe Training Academy building, a national training centre for the airline industry. Of this, £0.1m will be released within one year and £6.6m will be released after more than one year. Government grants were provided by the South West of England Regional Development Agency and the Learning Skills Council (and its successor). These institutions may be entitled to clawback all or part of the grant up to 31 December 2020 if the Group ceases to operate the building as a training centre providing education and training to internal and external delegates. 114 Flybe Group plc Annual Report and Accounts 2013/14 Overview Strategic report Financial and other information Governance 24. Borrowings This note provides information about the contractual terms of the Group’s interest bearing loans and borrowings. For more information about the Group’s exposure to interest rate and foreign currency risk, as well as the repayment profiles, see note 36. Secured bank loans Amount due for settlement within 12 months Amount due for settlement after 12 months 2014 £m 2013 £m 10.4 91.1 101.5 18.7 102.3 121.0 Borrowing costs amounting to £8.4m (2013: £9.1m) were capitalised in relation to qualifying assets. Terms 2014 2013 Interest rate % Amount £m Interest rate % Amount £m 3.2 2.2 3.1 5.4 9.2 87.5 4.2 0.6 101.5 2.7 1.4 3.2 5.4 17.7 97.9 4.6 0.8 121.0 Floating rate sterling loans Floating rate US dollar loans Fixed rate sterling loans Fixed rate US dollar loans The interest rate above relates to the weighted average for the year or period. Floating rates are based upon LIBOR with margins of between 1.1% and 3.8%. The loans are repayable over a period to 31 March 2029. All loans are secured on specific aircraft assets or land and buildings. All of the covenants tested have been satisfied since inception of the agreements. At 31 March 2014, the Group had £4.3m of unused borrowing facilities in the form of guarantees (2013: £2.7m). 25. Derivative financial instruments Current assets Forward foreign currency contracts/options Fuel contracts/options Derivative instruments that are designated and effective as hedging instruments carried at fair value Total derivative financial assets held as current assets Current liabilities Forward foreign currency contracts/options Fuel contracts/options Derivative instruments that are designated and effective as hedging instruments carried at fair value Total derivative financial assets held as current liabilities Net derivative financial (liabilities)/assets 2014 £m 2013 £m – 0.4 5.3 0.4 0.4 0.4 5.7 5.7 (7.5) (0.5) (0.2) (1.3) (8.0) (8.0) (1.5) (1.5) (7.6) 4.2 Further details of derivative financial instruments are provided in note 36. Flybe Group plc Annual Report and Accounts 2013/14 115 Notes to the consolidated financial statements Continued 26. Deferred tax The following movements in the major deferred tax liabilities and (assets) were recorded by the Group during the current and prior reporting period. Property, plant and equipment £m At 1 April 2012 Recognised in the income statement Effect of rate change At 31 March 2013 Recognised in the income statement Recognised in other comprehensive income Effect of rate change At 31 March 2014 (4.9) 4.4 (0.1) (0.6) (1.7) – – (2.3) Intangible assets £m 1.0 – – 1.0 (1.1) – 0.1 – Employee benefits £m – – – – (0.1) (0.5) – (0.6) Financial instruments £m Tax losses £m Total £m 1.1 (0.1) – 1.0 (0.5) (2.2) 0.1 (1.6) (0.3) (3.1) – (3.4) 3.8 – (0.4) – (3.1) 1.2 (0.1) (2.0) (0.4) (2.7) (0.2) (4.5) 2014 £m 2013 £m 2014 £m 2013 £m 3.9 – 0.6 1.6 – 6.1 1.2 – – – 3.4 4.6 (1.6) – – – – (1.6) (0.6) (1.0) – (1.0) – (2.6) Deferred tax assets and liabilities are attributable to the following: Assets Property, plant and equipment Intangible assets Employee benefits Financial instruments Tax value of loss carried forward Tax assets/(liabilities) Liabilities Where carried forward losses or unclaimed capital allowances are available, they are recognised to the extent that it is probable that sufficient taxable profits will be available to allow all or part of the asset to be recovered. At each balance sheet date, the Group recognised deferred tax assets primarily on previously unrecognised losses or unutilised capital allowances. The recognition of an asset, as well as the composition of that asset, was a result of management’s judgement that it was probable that it would realise such deferred tax assets in future periods, when taking into consideration the availability of feasible tax planning strategies and estimates of future taxable income in which these operating losses and other tax attributes exist. The Group has significant deferred assets due to the accumulation of accelerated capital allowances in prior periods. The realisation of these assets is not assured and is dependent on the generation of sufficient taxable income in the future. The Directors have exercised judgement in determining the extent of the realisation of these losses based upon estimates of future taxable income. Where there is an expectation that on the balance of probabilities there will not be sufficient taxable profits to utilise these assets, they have not been recognised. If actual events differ from the Directors’ estimates, or to the extent that these estimates are adjusted in the future, any recognition in the future of previously generated assets would have a material impact on the Group’s effective tax rates. The Group has fully recognised the deferred tax asset in relation to capital allowances at 31 March 2014 (2013: £6.0m unrecognised). No deferred tax asset has been recognised in respect of these items as it is not considered probable that there will be future taxable profits available. These unutilised deferred tax assets may be carried forward indefinitely. During the period the Group has reflected the change in the enacted tax rate from 23% to 21%, which is effective from 1 April 2014. 20% was enacted on 2 July 2013 from 1 April 2015. The future 1% main tax rate reductions are not expected to have a material impact on the financial statements. 116 Flybe Group plc Annual Report and Accounts 2013/14 Overview Strategic report Financial and other information Governance 27. Provisions 2014 £m 2013 £m Leased aircraft maintenance Restructuring 72.7 4.5 77.2 54.1 6.6 60.7 Current Non-current 45.3 31.9 77.2 26.9 33.8 60.7 Restructuring (note 7) £m Total £m The Group’s provisions are as follows: Leased aircraft maintenance £m At 1 April 2013 Additional provision in the year Utilisation of provision At 31 March 2014 54.1 40.4 (21.8) 72.7 6.6 10.7 (12.8) 4.5 60.7 51.1 (34.6) 77.2 Aircraft maintenance provisions are made in respect of contractual obligations to maintain aircraft under operating lease contracts. The amount and timing of the maintenance costs are dependent on future usage of the relevant aircraft. Typically this will be utilised within two years. The additional provision in the year is included within maintenance charges shown in the consolidated income statement. On 23 January 2013 and 23 May 2013, the Group announced Phases 1 and 2 of its Turnaround Plan to return the Group to profitability. An Immediate Action plan was also announced on 11 November 2013. A specific restructuring provision is therefore in place for direct restructuring expenditure and not associated with the ongoing activities of the Group. This provision is expected to be utilised in the current financial year. 28. Share capital Issued and fully paid 216,654,801 ordinary shares of 1p each (2013: 75,152,881) 2014 £000 2013 £000 2,167 752 The Company has one class of ordinary shares which carry no right to fixed income. On 12 March 2014, 141,501,920 ordinary shares of 1 pence each were issued for gross cash consideration of £155.7m in a firm placing and placing and open offer of these additional shares. 29. Share premium £m Balance at 1 April 2012 and 31 March 2013 Premium arising on issue of equity shares Expenses on issue of equity shares Balance at 31 March 2014 60.6 154.2 (5.6) 209.2 Flybe Group plc Annual Report and Accounts 2013/14 117 Notes to the consolidated financial statements Continued 30. Retained deficit £m Balance at 1 April 2012 Net loss for the year Other comprehensive income arising from measurement of defined benefit obligation 1 Credit to equity for equity-settled share-based payments Balance at 31 March 2013 Net profit for the year Other comprehensive loss arising from measurement of defined benefit obligation net of deferred tax 1 Credit to equity for equity-settled share-based payments Balance at 31 March 2014 (4.6) (42.2) 0.2 0.6 (46.0) 8.0 (1.7) 0.6 (39.1) 1 IAS 19 (revised 2011) ‘Employee Benefits’ and the related consequential amendments have impacted the accounting for the Group’s defined benefit pension scheme, by replacing the interest cost and expected return on plan assets with a new interest charge – see note 2 for further detail. These changes have been applied retrospectively in the comparative disclosure for the year ended 31 March 2013. 31. Contingencies The Group has entered into arrangements to guarantee the Group’s credit card arrangements and has placed bonds in favour of various aircraft lessors, handling agents, fuel suppliers and customs offices as follows: 2014 £m 2013 £m Credit card arrangements Bonds Total 24.0 7.2 31.2 14.0 8.7 22.7 Cash deposited to secure the above arrangements as other restricted cash (note 20) 31.2 22.7 Since 31 March 2014, there has been a net reduction of £10.6m in restricted cash, comprising the full release of £7.0m of collateral on bonds and a net reduction of £4.0m in amounts required to secure card acquiring facilities. Flybe Group plc and Finnair Oyj entered into a guarantee to secure the overdraft obligations of Flybe Finland Oy to Nordea Bank Finland Plc in February 2012. Flybe Group plc has entered into an undertaking to provide a general guarantee limited in value to 60.0% of the aggregate liability of Flybe Finland Oy to a maximum amount of €3m. 32. Operating lease arrangements At the balance sheet date, the Group had outstanding commitments for future minimum lease payments under non-cancellable operating leases, which fall due as follows: Property and equipment Less than one year Between one and two years Between two and five years More than five years The majority of aircraft operating leases are denominated in US Dollars. 118 Flybe Group plc Annual Report and Accounts 2013/14 Aircraft 2014 £m 2013 £m 2014 £m 2013 £m 0.9 0.6 1.7 9.4 12.6 2.9 1.1 2.5 9.9 16.4 80.1 73.2 172.7 77.1 403.1 85.1 78.1 196.1 108.6 467.9 Overview Strategic report Governance Financial and other information 33. Capital commitments The Group has, over time, contractually committed to the acquisition of aircraft with a total list price before escalations and discounts as follows: Embraer E-Series aircraft 2014 £m 2013 £m 534.9 636.2 It is intended that these aircraft will be financed partly though cash flow and partly through external financing and leasing arrangements. 24 aircraft were covered by these arrangements at 31 March 2014 (2013: 26). An agreement was reached with Embraer in May 2013 to defer 16 new E175 aircraft due for delivery in 2014 and 2015. These aircraft will now not be delivered until 2017 to 2019. The next aircraft is contracted to be delivered in October 2017. 34. Share-based payments Long-Term Incentive Plan (‘LTIP’) The Flybe LTIP 2013 All employees of the Group may be granted Flybe LTIP 2013 Awards (‘LTIP Award’). No Directors of the Company may be granted an LTIP Award under this scheme. Awards granted take the form of a conditional right to receive a cash amount, the value of which is calculated by reference to the number of ordinary shares which are notionally subject to an LTIP Award multiplied by the increase in the market value of an ordinary share between the date of grant (unless determined otherwise by the remuneration committee) and the market value of an ordinary share on the third anniversary of grant. Market value on a particular date will be calculated by reference to an average of the closing price of an ordinary share for the three months prior to such date. The closing price at the third anniversary of the grant date in respect of an LTIP Award may not exceed 400 per cent. of the opening price and therefore will be capped at the amount equal to 400 per cent. of the opening price. The vesting of LTIP Awards granted will be conditional upon the achievement of an objective performance target set at the time of grant. It is intended that the performance target will be that the closing price in respect of an LTIP Award at the first vesting date must exceed a pre-determined level. 2014 Number of share awards Granted and outstanding at the end of the year Exercisable at the end of the year Weighted average exercise price (£) 2,751,951 – – – On 21 November 2013, 2,751,951 shares were awarded. Fair value of the award at 31 March 2014 has been calculated using a Monte Carlo valuation model. The inputs into the valuation are as follows: 2014 78.5p 131.5p 0.97% 45% nil Exercise price Share price at 31 March 2014 (the measurement date) Risk-free rate of interest Flybe volatility Dividend yield As participation is limited to a small population, no forfeiture risk has been assumed in the valuation. The charge for the year in relation to this scheme was £0.1m. The Group has recorded liabilities of £0.1m at 31 March 2014. Flybe Group plc Annual Report and Accounts 2013/14 119 Notes to the consolidated financial statements Continued 34. Share-based payments continued Long-Term Incentive Plan (‘LTIP’) continued The Saad Hammad LTIP (‘SH Plan’) Mr. Hammad is the sole participant under the SH Plan, which is specifically designed in order to incentivise him to grow the market capitalisation of the Company over a three-year performance period commencing on the date that he joined the Company. The award made under the terms of the SH Plan entitles Mr. Hammad to receive a cash payment depending upon the extent to which the performance conditions have been satisfied, over a three-year performance period commencing on the date that he joined the Company. The performance condition is that the market capitalisation of the Company at the end of the performance period must be greater than the market capitalisation of the Company at the start of the performance period. If this condition is not satisfied, no payment will be made. See the Directors’ Remuneration Report pages 78 and 79 for further details. The LTIP award was granted on 1 August 2013. Fair value of the award at 31 March 2014 has been calculated using a Monte Carlo valuation model. The inputs into the valuation are as follows: 2014 £39.5m 75.2m 216.7m 131.5p £155.7m 0.85% 45% nil Starting market capitalisation Starting issued share capital Issued share capital at 31 March 2014 (the measurement date) Share price at 31 March 2014 (the measurement date) Aggregate price paid for new shares Risk-free rate of interest Flybe volatility Dividend yield As participation is limited to one individual, no forfeiture risk has been assumed in the valuation. The charge for the year in relation to this scheme was £0.8m. The Group has recorded liabilities of £0.8m at 31 March 2014. Performance Share Plan (‘PSP’) The Company has a share award scheme under which all employees of the Group may be granted awards. Awards are exercisable at nil consideration. The vesting period is three years and awards are forfeited if the employee leaves the Group before the awards vest. The vesting of these awards is subject to the performance of Flybe over a three-year period. 70% of the award is subject to a target based on the Company’s earnings per share (‘EPS’) at the end of the performance period and 30% of the award will be subject to Flybe’s total shareholder return (‘TSR’) relative to a comparator group. The comparator group comprises a number of European airlines and other regional transport companies, as set out in the Directors’ Remuneration Report on page 78. 2014 Number of share awards Outstanding at beginning of year Expired during the year Outstanding at the end of the year Exercisable at the end of the year 120 Flybe Group plc Annual Report and Accounts 2013/14 2,733,320 (929,595) 1,803,725 – 2013 Weighted average exercise price (£) Number of share awards Weighted average exercise price (£) – 2,733,320 – – – 2,733,320 – – – – – – Overview Strategic report Governance Financial and other information January 2011 award On 21 January 2011, 937,146 shares were awarded. The share price on the date of the award was £3.25. 7,551 share options were forfeited in the year ended 31 March 2012. No share options have been forfeited in this or the preceding financial year. The share award was available for exercise on 21 January 2014. However based on performance over the period to 31 March 2014, these awards did not vest and the 929,595 awards expired. The likelihood of awards being made under the January 2011 issue under the PSP was re-assessed during the year ended 31 March 2012 and it was determined that the EPS element (70% of the total award) was no longer expected to vest. The market conditions have not changed and therefore the charge for the TSR element of this award for the year was £0.1m (2013: £0.2m). August 2011 award On 5 August 2011, a further 1,803,725 shares were awarded. The share price at the date of the award was £1.62. No shares were forfeited or exercised during this year or the preceding financial year. The options outstanding at 31 March 2014 had a weighted average exercise price of £nil and will be available for exercise on 5 August 2014. Based on performance over the period to 31 March 2014, these awards will not vest and will lapse in full. Again it was determined that the EPS element (70% of the total award) of the August 2011 issue would not be likely to vest and therefore only the TSR element would be charged to the income statement. The market conditions have not changed and therefore the charge for the TSR element of this award for the year was £0.1m (2013: less than £0.1m). Share Incentive Plan (‘SIP’) The SIP was open to all UK employees with at least 12 months service as at 15 December 2010. The 100 ‘free’ shares were allocated to all eligible employees and are held in the SIP trust for a period of three years. If during the three-year holding period an individual ceases to be an employee or otherwise attempts to withdraw their ‘free’ shares from the SIP, the shares shall be forfeited. On 24 January 2012, 280,000 ordinary shares were issued by the Company for this purpose. The calculation of the charge is based on the market value at the date of allocation of £3.25 and under the assumption that 75% of shares issued will be redeemed in three years. The charge for the year in relation to this scheme was £0.2m (2013: £0.2m). The charge in relation to this scheme ceased in December 2013. Save As You Earn (‘SAYE’) The Flybe Sharesave SAYE scheme was offered to all employees with a length of service more than 12 months at 30 June 2011 and provides for an employee to be granted an option when entering into a savings contract (‘SAYE Contract’). The eligible employees are able to save a regular sum each month for a three-year period of not less than £5 and not more than £30. An option to acquire ordinary shares will be granted to each eligible employee who entered into the SAYE Contract. On 5 August 2011, 998,362 of options over ordinary shares were issued by the Company for this purpose. 2014 £m Outstanding at the beginning of the year Forfeited during the year Cancelled during the year Expired Outstanding at the end of the year 2013 £m 732,716 998,362 (15,537) (15,010) (137,011) (250,636) (109,887) – 470,281 732,716 The Group recognised expenses of £0.2m in relation to this award in the year to 31 March 2014 (2013: £0.2m). Summary The Group recognised total expenses of £1.5m in relation to share-based payments in the year ended 31 March 2014 (2013: £0.6m). The Group has recorded total liabilities in respect of the LTIP schemes of £0.9m at 31 March 2014. Flybe Group plc Annual Report and Accounts 2013/14 121 Notes to the consolidated financial statements Continued 35. Employee benefits Defined contribution schemes The Group operates defined contribution retirement schemes for all qualifying employees in the United Kingdom. The assets of the schemes are held separately from those of the Group in funds under the control of trustees. The total cost charged to income of £6.6m (2013: £7.1m) represents contributions payable to these schemes by the Group at rates specified in the rules of the plans. Defined benefit scheme The defined benefit scheme operated by the Group was acquired on 5 March 2007 as part of the acquisition of BA Connect. The scheme was closed to contributions during that year and its members now contribute to the Group’s defined contribution scheme. The estimated amount of contributions expected to be paid to the scheme during the current financial year is £0.5m. No asset was recognised at 31 March 2013 in respect of the net surplus because the Group did not have sufficient certainty that any asset will eventually be realised. At 31 March 2014, the net deficit has been recognised in the balance sheet. The most recent actuarial valuation of plan assets and the present value of the defined benefit obligation was carried out at 31 March 2010. An actuarial valuation at 31 March 2013 is currently underway, but is not yet complete. The present value of the defined benefit obligation, the related current service cost and past service cost were measured using the projected unit credit method. The Group has adopted IAS 19 (revised 2011) and the related consequential amendments have impacted the accounting for the Group’s defined benefit scheme, by replacing the interest cost and expected return on plan assets with a new interest charge. These changes have been applied retrospectively to the comparative disclosure. The principal assumptions used for the purpose of the actuarial valuation were as follows: Valuation at Key assumptions used: Discount rate Expected rate of salary increases Future pension increases RPI inflation 2014 % 2013 % 4.6 n/a 3.6/2.4 3.4 4.6 n/a 3.6/2.4 3.4 The post-retirement mortality rate assumed at 31 March 2014 was based on the Small Area Population Statistics (‘SAPS’) tables with a minus one year age rating and the Continuous Mortality Investigation (‘CMI’) 2009 1% long-term rate projections (2013: the mortality rate was also based on SAPS). The sensitivities regarding the principal assumptions used to measure the scheme liabilities are set out below: Assumption Discount rate Rate of inflation Change in assumption Increase by 0.1% Increase by 0.1% 2014 £m 2013 £m (2.9) 2.0 (2.5) 1.9 The amount included in the balance sheet arising from the Group’s obligations in respect of its defined retirement benefit scheme is as follows: 2014 £m Present value of defined benefit obligations Fair value of scheme assets Net (deficit)/surplus Impact of asset ceiling1 Recognised net liability from defined benefit obligation 1 Due to the limit set out in paragraph 64 of IAS 19. 122 Flybe Group plc Annual Report and Accounts 2013/14 (132.3) 129.8 (2.5) – (2.5) 2013 £m (129.3) 130.8 1.5 (1.5) – Overview Strategic report Governance Financial and other information Amounts recognised in the consolidated income statement in respect of the defined benefit scheme are as follows: 2014 £m 2013 (restated) £m 0.4 (0.1) 0.3 Administration costs Net interest receivable (see note 9) Charge to profit or loss before tax 0.3 (0.1) 0.2 Remeasurements recognised in the consolidated statement of comprehensive income are as follows: 2014 £m Return on scheme assets in excess of interest Experience losses on liabilities Losses arising from changes in financial assumptions Change in effect of asset ceiling1 Total remeasurements 1 2013 (restated) £m (1.5) (2.2) – 4.0 0.3 8.2 – (7.8) (0.2) (0.2) 2014 £m 2013 £m Due to the limit set out in paragraph 64 of IAS 19. Movements in the present value of defined benefit obligations were as follows: Opening defined benefit obligation Interest cost Benefits paid Actuarial loss arising from changes in financial assumptions Actuarial loss arising from experience adjustments Closing defined benefit obligation 129.3 5.8 (5.0) – 2.2 132.3 119.6 5.8 (3.9) 7.8 – 129.3 Movements in fair value of scheme assets were as follows: 2014 £m Opening fair value of scheme assets Interest income Benefits paid Administration costs Actuarial (loss)/gain on scheme assets Closing fair value of scheme assets 130.8 5.9 (5.0) (0.4) (1.5) 129.8 2013 £m 120.9 5.9 (3.9) (0.3) 8.2 130.8 The analysis of the scheme assets and the return on those assets at the balance sheet date were as follows: Fair value of assets Equities Bonds and gilts Cash Actual return on scheme assets 2014 £m 2013 £m 58.4 71.3 0.1 129.8 50.5 80.0 0.3 130.8 4.5% 4.5% Flybe Group plc Annual Report and Accounts 2013/14 123 Notes to the consolidated financial statements Continued 36. Financial instruments Significant accounting policies Details of significant accounting policies and methods adopted, including the criteria for recognition, the basis for measurement and the basis on which income and expenses are recognised, in respect of each class of financial asset, financial liability and equity instrument are disclosed in note 3 to the financial statements. Categories of financial instruments 2014 Financial assets Cash, cash equivalents and restricted cash Loans and receivables: Trade and other receivables Derivative instruments in designated hedge accounting relationships Financial liabilities Liabilities held at amortised cost: Trade and other payables Debt Derivative instruments in designated hedge accounting relationships 2013 Carrying value £m Fair value £m Carrying value £m Fair value £m 218.4 218.4 54.7 54.7 98.9 98.9 90.2 90.2 0.4 0.4 5.7 5.7 (36.8) (101.5) (36.8) (103.9) (35.7) (121.0) (35.7) (126.8) (8.0) (8.0) (1.5) (1.5) Valuation techniques and assumptions applied for the purposes of measuring fair value The fair values of financial assets and financial liabilities are determined as follows: >>The fair values of financial assets and financial liabilities with standard terms and conditions and traded on active liquid markets are determined with reference to quoted market prices. >>The fair values of other financial assets and financial liabilities (excluding derivative instruments) are determined with generally accepted pricing models based on discounted cash flow analysis using prices from observable current market transactions and dealer quotes for similar instruments. >>The fair values of derivative instruments are calculated using quoted prices. Where such prices are not available, a discounted cash flow analysis is performed using the applicable yield curve for the duration of the instruments for non-optional derivatives, and option pricing models for optional derivatives. Foreign currency forward contracts are measured using quoted forward exchange rates and yield curves derived from quoted interest rates matching maturities of the contracts. Interest rate swaps are measured at the present value of future cash flows estimated and discounted based on the applicable yield curves derived from quoted interest rates. Financial instruments recorded at fair value at 31 March 2014 Financial instruments that are measured subsequent to initial recognition at fair value are grouped into Levels 1 to 3 based on the degree to which the fair value is observable: >>Level 1 fair value measurements are those derived from quoted prices (unadjusted) in active markets for identical assets or liabilities; >>Level 2 fair value measurements are those derived from inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly (i.e. as prices) or indirectly (i.e. derived from prices); and >>Level 3 fair value measurements are those derived from valuation techniques that include inputs for the asset or liability that are not based on observable market data (unobservable inputs). 124 Flybe Group plc Annual Report and Accounts 2013/14 Overview Strategic report Governance Financial and other information The following table provides an analysis of the Group’s financial instruments, all of which are grouped into Level 2: Foreign exchange derivatives Fuel derivatives At 31 March 2014 £m 2013 £m (7.5) (0.1) (7.6) 5.1 (0.9) 4.2 Financial risk management objectives The Group is exposed to financial risks in respect of: >>liquidity and management of working capital >>foreign currency >>interest rates >>credit risk >>commodities. A description of each risk, together with the policy for managing risk is given below. To manage these risks, the Group uses various derivative financial instruments, including foreign currency forward contracts and commodity contracts. These derivative financial instruments are generally held to maturity and are not actively traded. The Group enters into these arrangements with the goal of hedging its operational and balance sheet, income statements and cash flow risk. However, the Group’s exposure to commodity price and currency exchange fluctuations cannot be neutralised completely. Liquidity and working capital risk management The Group manages its capital to ensure that entities in the Group will be able to continue as going concerns while maximising the return to stakeholders through the optimisation of the debt and equity balance. The capital structure of the Group consists of debt, which includes the borrowings (see note 24), cash and cash equivalents (see note 20) and equity attributable to equity holders of the parent, comprising issued capital, reserves and retained earnings as disclosed in the consolidated statement of changes in equity and notes 28 to 30. Gearing ratio The Group’s board reviews the capital structure on a regular basis. As part of this review, the board considered the cost of capital and the risks associated with each class of capital. The gearing ratio at the year-end is as follows: 2014 £m 2013 £m Debt (101.5) (121.0) Cash, cash equivalents and restricted cash 218.4 54.7 Net cash/(debt) 116.9 (66.3) Equity 194.1 48.1 Net debt to equity ratio (60.2)% 137.8% Debt is defined as long-term and short-term borrowings as detailed in note 24. Equity includes all capital and reserves of the Group attributable to equity holders of the parent. Flybe Group plc Annual Report and Accounts 2013/14 125 Notes to the consolidated financial statements Continued 36. Financial instruments continued Liquidity risk management The Directors believe that the Group has adequate cash holdings to meet its short-term creditors as they fall due. The Group also arranges to borrow funds in order to finance purchase of aircraft and engines. The following table, which does not take into account the discounting of cash flows and includes forecast interest payments, shows the contractual maturity of the Group’s non-derivative financial instruments: 2014 Financial assets: Cash, cash equivalents and restricted cash (variable interest rates) Loans and receivables Financial liabilities: Trade and other payables Borrowings: Variable interest rates Fixed interest rates 2013 Financial assets: Cash, cash equivalents and restricted cash (variable interest rates) Loans and receivables Financial liabilities: Trade and other payables Borrowings: Variable interest rates Fixed interest rates Weighted average effective interest rate % Within 1 year £m 1-2 years £m 2-5 years £m Over 5 years £m Total £m 0.1 – 211.8 66.2 – 25.8 0.7 – 5.9 6.9 218.4 98.9 – – – – (36.8) 2.3 3.4 (8.4) (2.0) (11.4) (1.8) 46.8 58.5 1.4 23.6 – 0.1 – – (35.7) 1.6 3.5 (18.0) (1.5) (10.6) (1.5) (25.0) (1.2) (36.8) (54.1) – (98.9) (5.0) 1.0 – 5.5 8.1 54.7 90.2 – – (38.8) (2.7) (53.6) (0.1) (35.7) (121.0) (5.8) All financial assets and financial liabilities are non-interest bearing unless otherwise stated. The following table, which is based on market pricing in place at the end of each reporting period, shows the maturity of the Group’s derivative financial instruments: Within 1 year £m 2014 Net settled derivatives: Fuel derivatives Gross settled derivatives: Foreign currency payments 2013 Net settled derivatives: Fuel derivatives Gross settled derivatives: Foreign currency payments 126 Flybe Group plc Annual Report and Accounts 2013/14 (0.1) (7.5) (7.6) (0.9) 5.1 4.2 Overview Strategic report Governance Financial and other information Foreign currency risk management The Group undertakes certain transactions denominated in foreign currencies, primarily the leasing and purchase of aircraft, spare parts and fuel in US dollars. Hence, significant exposures to exchange rate fluctuations arise to US dollars. In addition, certain sales and airport costs are incurred in Euros. Exchange rate exposures are managed within approved parameters by entering into a series of foreign exchange forward contracts. These contracts are used in conjunction with fuel derivatives to mitigate fuel procurement price risk. In addition, foreign exchange forward contracts are matched to planned purchases of aircraft, spare parts and lease costs. It is the policy of the Group to enter into forward foreign exchange contracts to cover specific US dollar payments to cover up to 90% of the exposure generated. The Group does not enter into significant Euro foreign exchange forward contracts as the Euro payment exposure is largely, though not entirely, offset by Euro revenue receipts. There were no Euro contracts at 31 March 2014 or 31 March 2013. All Group companies mainly use US dollars foreign exchange derivative instruments. The following table summarises the Group’s derivative financial instruments that are used to mitigate the exposures described above: At 31 March 2014 At 31 March 2013 Average exchange rate $m Foreign currency £m Contract value £m Fair value of asset/ (liability) £m $1.5801 $1.5702 233.1 233.2 147.5 148.5 (7.5) 5.1 It is estimated that a general strengthening/weakening of Sterling against the US Dollar and the Euro would improve/(worsen) both the Group’s result before tax and increase its equity by approximately: Percentage increase US Dollar (£m) Euro (£m) 2014 2013 1% 1% 0.5 0.1 0.4 0.1 In addition to the above, Flybe will continue to be exposed to significant non-cash revaluation gains/(losses) on its US Dollar denominated aircraft loans, which will be adjusted in arriving at the Group’s underlying results. Flybe Group plc Annual Report and Accounts 2013/14 127 Notes to the consolidated financial statements Continued 36. Financial instruments continued Foreign currency risk management continued The carrying value of the Group’s foreign currency denominated non-derivative monetary assets and liabilities at the balance sheet date is as follows: Assets Euro: Cash and cash equivalents Restricted cash Trade receivables US Dollar: Cash and cash equivalents Restricted cash Trade receivables Liabilities Euro: Trade and other payables US Dollar: Trade and other payables Debt 2014 £m 2013 £m 6.1 0.9 4.3 5.0 1.0 3.1 0.8 12.9 1.4 26.4 1.2 15.3 1.6 27.2 (3.2) (1.0) (10.2) (88.1) (101.5) (15.5) (98.7) (115.2) Cash flow hedge effectiveness The Group designates certain hedges of foreign exchange and fuel price risks on firm commitments as cash flow hedges. At 31 March 2014, the Group has identified 86 (2013: 56) contracts for foreign exchange purchases and 70 (2013: 99) contracts for fuel purchases which have been designated as cash flow hedges. For these hedges the changes in the fair value of the financial instrument were compared to market movement in the underlying hedged item and were found to be an effective offset. As a result a decrease in the fair value of these financial derivative instruments of £10.4m (2013: increase £0.9m) was taken to equity through the hedging reserve. Interest rate risk management The Group is exposed to interest rate risk as the Group borrows funds in order to finance the purchase of aircraft and engines at both fixed and floating interest rates. The risk is managed by the Group maintaining an appropriate mix that varies from time-to-time between fixed and floating rate borrowings based on current year conditions and debt levels. The Group’s exposure to interest rates in financial assets and financial liabilities is detailed in the liquidity risk management section of this note. It is estimated that a general increase/decrease in interest rates would (worsen)/improve the Group’s result before tax and (decrease)/increase its equity by approximately: Percentage increase Impact on profit/(loss) before tax and equity (£m) 128 Flybe Group plc Annual Report and Accounts 2013/14 2014 2013 1% (1.0) 1% (1.2) Overview Strategic report Governance Financial and other information Credit risk management Disclosures in respect of credit risk management for trade and other receivables are provided in note 19. The Group is exposed to credit risk arising from cash and deposits, derivative financial instruments and trade and other receivables. The risk of loss of value due to a counterparty default is minimised by entering into transactions with counterparties that have a minimum credit rating of A (or equivalent) as awarded by Moody’s, Fitch or Standard and Poor’s. In addition, counterparties with a credit rating of B or above can be used provided the exposure to that institution does not exceed £5.0m. The maximum exposure to credit risk is all financial assets plus any financial guarantees. Commodity price risk management The Group purchases fuel on the open market from recognised fuel suppliers in order to operate its fleet of aircraft and this constitutes a substantial portion of the Group’s activities (approximately 20.0% and 19.9% of Flybe UK segment costs in the years ended 31 March 2014 and 2013 respectively). The Group engages in fuel price hedging and foreign exchange transactions from time-to-time to meet its policy of entering into forward fuel price exchange contracts and other related financial instruments to cover a significant percentage of its anticipated requirements for fuel over a 12 month period. Aviation fuel is a significant variable cost which has had a material impact on the Group’s results during the period under review. A variety of external factors, such as changes in supply and demand for oil and oil-related products and the increasing role of speculators and funds in the futures markets, have played their part in making aviation fuel prices highly volatile. It is fuel price volatility which is the main driver of variances in the Group’s overall fuel costs. The Group operates a policy during normal trading conditions of managing this volatility by entering into derivative contracts representing a portion of its aviation fuel requirements up to 24 months forward. The actual amount covered by such contracts, amounted to 71.7% of the following year’s budgeted fuel consumption as at 31 March 2014 (2013: 63.2%). The amount of fuel actually consumed was 6.1% less than anticipated for the year ended 31 March 2014 (2013: 4.6% less than anticipated). The Group is required to offset its carbon footprint by purchasing carbon allowances for submission to the EU on an annual basis. The amount of allowances required to be submitted is based upon the fuel burned on all flights departing and arriving into the EU. The Group seeks to minimise its exposure to fluctuating carbon prices by entering into swap derivative contracts or by purchasing the permits as required in order to remain compliant with EU regulations. The actual number of emissions credits purchased for calendar year 2013 amounted to 555.9 tonnes, including free allowances of 259.8 tonnes, at an average cost of €4.00. Carbon emissions requirements for calendar year 2014 currently are expected to amount to 494.8 tonnes, including free allowances of 259.8 tonnes. So far the Group has purchased 99% of its requirement for 2014 at an average cost of €5.52. The following table details the fair values of forward fuel price contracts outstanding at each balance sheet date: Fair value of contracts to buy fuel expiring In less than 3 months Between 3 and 6 months Between 6 and 12 months 2014 £m 2013 £m 0.1 – (0.2) (0.1) (0.6) (0.2) (0.1) (0.9) Flybe Group plc Annual Report and Accounts 2013/14 129 Notes to the consolidated financial statements Continued 36. Financial instruments continued Commodity price risk management continued The highs and lows recorded in each period for jet fuel prices were as follows: 2014 Price per tonne US$ High 1,047 Low 883 2013 Date 29 Aug 2013 01 May 2013 Price per tonne US$ 1,116 862 Date 3 Apr 2012 25 Jun 2012 The Group uses fuel derivatives to mitigate those exposures. It is estimated that an increase in the market price of aviation fuel would increase/(decrease) both the Group’s profit/(loss) before tax and decrease its equity by approximately: Percentage increase in cost of fuel Impact on profit/(loss) before tax and equity (£m) 2014 2013 10% (4.8) 10% (3.3) 37. Related parties At 31 March 2013, the Group was 48.1% (unchanged from 2012) owned by Rosedale Aviation Holdings Limited, incorporated in Jersey. Rosedale Aviation Holdings Limited sold all its shares on 12 November 2013. Group companies entered into the following transactions with related parties which are not members of the Group: Sales of services Preston Travel (CI) Limited 1 Flybe Finland Oy 2014 £m 2013 £m 1.2 4.0 1.1 5.5 1 Period until 12 November 2013 when Rosedale Aviation Holdings Limited ceased to be a related party. Amounts owed by related parties Preston Travel (CI) Limited 1 Flybe Finland Oy 2014 £m 2013 £m 0.3 0.6 0.4 0.5 1 As at 12 November 2013 when Rosedale Aviation Holdings Limited ceased to be a related party. The Group provided services to Preston Travel (CI) Limited which, together with Rosedale Aviation Holdings Limited, is a subsidiary of Rosedale (J.W.) Investments Limited. The Group also provided services to its 60.0% owned operation, Flybe Finland. At 31 March 2014, £2.7m (2013: £6.3m) was owed in respect of revenue collected on behalf of Flybe Finland. 130 Flybe Group plc Annual Report and Accounts 2013/14 Overview Strategic report Governance Financial and other information See note 31 for details of the arrangements supporting Flybe Finland Oy’s overdraft via a guarantee provided by the Group. Purchases of services Edenfield Investments Limited Downham Properties Limited 20141 £m 2013 £m 0.2 0.2 0.4 0.4 1 Period until 12 November 2013 when Rosedale Aviation Holdings Limited ceased to be a related party. No amounts were owed to related parties at 12 November 2013 (when Edenfield Investments Limited and Downham Properties Limited ceased to be related parties) or at 31 March 2013. The transactions with Edenfield Investments Limited and Downham Properties Limited are disclosed although there is no holding or subsidiary company relationship between these two companies and Rosedale Aviation Holdings Limited. These two companies are owned and controlled by the EJ Walker 1964 settlement, established by the former wife of the late Mr Jack Walker; this trust is separate for tax purposes from the Jack Walker Settlement which controls Rosedale Aviation Holdings Limited. The Group also purchased property services from Edenfield Investments Limited and from Downham Properties Limited. Transactions with key management personnel Directors of the Company and their immediate relatives control approximately 0.4% of the voting shares of the Company (2013: 6.9%). The remuneration of the Directors, who are the key management personnel of the Group, is set out below. Further information about the remuneration of individual Directors is provided in the audited part of the Directors’ Remuneration Report and form part of these audited financial statements. Key management emoluments Company contributions to personal pension schemes Exit payments 2014 £m 2013 £m 1.8 0.2 0.7 2.7 1.9 0.2 – 2.1 Exit payments were made to former Directors as described further in Directors’ remuneration on page 79 and include £0.1m of company contributions to personal pension schemes. A further £0.4m is due to be paid in 2014/15. A subsidiary of the Group has the following outstanding loans due from Directors and former Directors, made prior to their appointment as Directors, to enable them to acquire a beneficial interest in shares in Flybe Group plc (Mike Rutter repaid his loan on 27 March 2014): Mike Rutter Andrew Knuckey 2014 £000 2013 £000 – 20 63 20 Flybe Group plc Annual Report and Accounts 2013/14 131 Notes to the consolidated financial statements Continued 37. Related parties continued Transactions with key management personnel continued In addition, the following Directors and former Directors have received loans from the Group’s then immediate parent company, Rosedale Aviation Holdings Limited, to enable them to acquire an interest in shares in Flybe Group plc: Andrew Knuckey Andrew Strong 2 David Longbottom Charlie Scott Alan Smith Peter Smith 2 12 November 2013 1 £000 31 March 2013 £000 134 36 9 9 9 9 134 36 9 9 9 9 1 The date at which Rosedale Aviation Holdings Limited ceased to be a related party. Former Directors. 2 The loans made by the Group and Rosedale Aviation Holdings Limited total £289,000 at 12 November 2013 (31 March 2013: £289,000). These loans bear no interest and are repayable out of the proceeds receivable by each Director from a subsequent sale of his respective ordinary shares and at the discretion of Rosedale Aviation Holdings Limited. There are no other transactions or balances with key management. 132 Flybe Group plc Annual Report and Accounts 2013/14 Overview Strategic report Governance Financial and other information Company balance sheet At 31 March 2014 Non-current assets Investments in subsidiaries Current assets Other receivables Total assets Current liabilities Trade and other payables Non-current assets Liability for share-based payments Total liabilities Net assets Equity attributable to owners of the company Share capital Share premium account Merger reserve Capital redemption reserve Retained earnings Total equity Note 2014 £m 2013 £m 39 63.6 33.2 40 189.3 252.9 14.9 48.1 41 (0.5) – 34 (0.9) (1.4) 251.5 – – 48.1 42 42 2.2 209.2 6.7 22.5 10.9 251.5 0.7 60.6 6.7 22.5 (42.4) 48.1 The financial statements of Flybe Group plc, registered number 1373432, were approved by the Board of Directors and authorised for issue on 10 June 2014. Signed on behalf of the Board of Directors. Saad Hammad Andrew Knuckey DirectorDirector Flybe Group plc Annual Report and Accounts 2013/14 133 Company statement of changes in equity Year ended 31 March 2014 Balance at 1 April 2012 Loss for the year Equity-settled share-based payment transactions Balance at 31 March 2013 Profit for the year Share capital issued Share issue expenses Equity-settled share-based payment transactions Balance at 31 March 2014 Share capital £m Share premium £m Merger reserve £m Capital redemption reserves £m Retained earnings/ (deficit) £m 0.7 – 60.6 – 6.7 – 22.5 – 0.3 (43.3) 90.8 (43.3) – 0.7 – 1.5 – – 60.6 – 154.2 (5.6) – 6.7 – – – – 22.5 – – – 0.6 (42.4) 52.7 – – 0.6 48.1 52.7 155.7 (5.6) – 6.7 – 22.5 0.6 10.9 0.6 251.5 2014 £m 2013 £m – 2.2 – 209.2 Total equity £m Company cash flow statement Year ended 31 March 2014 Operating profit Dividends received from subsidiaries Impairment of investments in subsidiaries Reversal of provision for doubtful debts on inter-company balances Credit to equity for share-based payments Increase in receivables Increase in payables Increase in employee benefits Net cash flows from operating activities – 19.0 (9.6) 43.3 0.6 (214.4) 0.5 0.9 (159.7) – – – – 0.6 (0.6) – – – Cash flows from investing activities Impairment of investments in subsidiaries Net cash flows from investing activities 9.6 9.6 – – Financing activities New equity raised Net cash raised from financing activities 150.1 150.1 – – – – – – Net increase/(decrease) in cash and cash equivalents Cash and cash equivalents at beginning and end of year 134 Flybe Group plc Annual Report and Accounts 2013/14 Overview Strategic report Governance Financial and other information Notes to the Company financial statements 38. Significant accounting policies The separate financial statements of the Company are presented as required by the Companies Act 2006. As permitted by the Act, the separate financial statements have been prepared in accordance with International Financial Reporting Standards adopted by the European Union. The financial statements have been prepared on the historical cost basis. The principal accounting policies are the same as those set out in note 3 to the consolidated financial statements except as noted below. In accordance with section 408 of the Companies Act 2006, the Company is exempt from the requirement to present its own income statement. The Company’s profit for the year was £52.7m (2013: loss of £43.3m). 39. Subsidiaries and related companies £m Cost of investment At 1 April 2012 and 31 March 2013 Capitalisation of inter-company balances into investments At 31 March 2014 33.2 40.0 73.2 Provision for impairment At 1 April 2012 and 31 March 2013 Impairment At 31 March 2014 – (9.6) (9.6) Net book value At 1 April 2012 and 31 March 2013 At 31 March 2014 33.2 63.6 The inter-company balances with Flybe Limited and Westcountry Aircraft Servicing Limited have been capitalised by way of loan releases to the value of £40.0m and £11,000 respectively. The investment in British Regional Air Lines Group Limited has been written down by £9.6m. Flybe Group plc Annual Report and Accounts 2013/14 135 Notes to the Company financial statements Continued Details of the Group’s subsidiaries and related companies at 31 March 2014 are as follows: Place of incorporation and operation Flybe Limited British European Limited1 Irish European Limited1 British European.com Limited1 Walker Aviation Leasing (UK) Limited British Regional Air Lines Group Limited British Regional Airlines Limited1 Flybe Leasing Limited1 Flybe (IoM) Limited1 Flybe Holdings Limited British European Airlines Limited1 Flybe Ireland Limited1 Guide Leasing Limited Flybe Ireland Limited1 JEA Engineering (UK) Limited Westcountry Aircraft Servicing Limited Deutsche European Limited BEA.com Limited British European Air Limited Flybe.com Limited Jersey European Airways (UK) Limited Walker Aviation Limited Jersey European Airways Limited Flybe Nordic AB1 Flybe Finland Holdings Oy1 Flybe Finland Oy1 Great Britain Great Britain Great Britain Great Britain Great Britain Great Britain Great Britain Great Britain Isle of Man Great Britain Great Britain Ireland Great Britain Great Britain Great Britain Great Britain Great Britain Great Britain Great Britain Great Britain Great Britain Great Britain Jersey Sweden Finland Finland Proportion of ownership interest % Proportion of voting power held % 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 60 60 60 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 60 60 60 1 Indirectly held by Flybe Group plc. Fastnet Aviation 1 Limited, a company registered in Ireland, was established during the previous financial year as part of the process of obtaining financing for the pre-delivery deposits for the aircraft ordered from Embraer. It is 100% owned by an independent corporate trustee that is unrelated to either the Group or the financing company. 40. Other receivables Amounts due from Group undertakings Amounts due from Group undertakings after provision for doubtful debts are £189.3m (2013: £14.9m). The carrying amount of trade and other receivables approximates to their fair value. The allowance for doubtful debts arises from inter-company balances that are not viewed as recoverable. A provision for doubtful debts for inter-company balances of £43.3m was released during the year to 31 March 2014 (2013: provision for doubtful debts of £43.3m). All receivables that are not provided are not yet due at both 31 March 2014 and 2013. 136 Flybe Group plc Annual Report and Accounts 2013/14 Overview Strategic report Governance Financial and other information 41. Trade and other payables Accruals Accruals of £0.5m (2013: nil) comprise amounts outstanding for trade purchases and ongoing costs. The carrying amount of trade payables approximates to their fair value. 42. Share capital and share premium account This is disclosed in notes 28 and 29 in the consolidated financial statements. 43. Related parties The Company has provided cross-guarantee arrangements to its operating subsidiaries in the following areas: >>suppliers of fuel and other services to the principal operating company >>operating lease and loan repayments for aircraft used in the business >>derivative instruments used to secure fuel and foreign exchange purchases Based on expectations at the end of the reporting period, the Company considers that it is more likely than not that no amount will be payable under these arrangements. The maximum amount that the Company could be forced to settle under the above arrangements is £524.4m (2013: £614.6m). Flybe Group plc Annual Report and Accounts 2013/14 137 Five-year summary Financial measures Total revenue under management Less: Joint venture revenue Group revenue EBITDAR1 Operating profit/(loss) 2 Profit/(loss) before tax2 Earnings/(loss) per share (basic) Aircraft (at net book value) Net (debt)/funds Operating cash flow before restructuring Operating measures3 Average number of operating aircraft Scheduled sectors flown Scheduled seats flown Scheduled sold passengers Passenger yield Scheduled load factor 1 2010 £m 2011 £m 570.5 – 570.5 595.5 – 595.5 108.1 27.6 24.6 42.4p 113.5 (21.4) 2012 £m 2013 £m 678.8 (63.5) 615.3 781.5 (167.2) 614.3 868.4 (247.9) 620.5 85.8 (4.9) (6.8) 55.5 (34.6) (41.1) 98.7 0.8 8.1 6.4p (8.5)p (56.0)p 9.6p 110.9 21.9 136.9 (29.7) 140.4 (66.3) 147.0 116.9 87.2 (0.9) (4.3) 14.9 18.1 3.0 (1.6) 7.3 2010 2011 2012 2013 2014 67.5 68.3 61.3 59.9 56.6 135,100 138,200 137,400 132,600 130,200 11,304,400 11,620,600 11,610,400 11,298,200 11,144,400 7,178,000 7,166,200 7,325,200 7,245,100 7,742,100 £72.55 £76.15 £77.21 £76.16 £71.55 63.5% 61.7% 63.1% 64.1% 69.5% EBITDAR redefined to be profit/(loss) before tax after adding back net finance costs, taxation, depreciation, amortisation and aircraft rental costs. 2 2012/13 and 2011/12 have been restated for changes to IAS 19 (revised 2011) ‘Employee Benefits’. The financial periods prior to 2011/12 have not been restated. 3 Operating measures are stated for Flybe UK, and so do not include the impact of the joint venture, Flybe Finland. 138 Flybe Group plc Annual Report and Accounts 2013/14 2014 £m Overview Strategic report Governance Financial and other information Glossary Air Operator’s Certificate (‘AOC’) an air operator’s certificate issued by the national regulator – the Civil Aviation Authority in the UK and the Transport Safety Agency, Trafi, in Finland IPO the admission, through an Initial Public Offering, of the Company’s shares to the Official List of the London Stock Exchange on 15 December 2010 Air Passenger Duty (‘APD’) an excise duty which is charged by the UK and other governments on the carriage of passengers flying from an airport within that government’s territory load factor the number of seats sold divided by seat capacity (and ‘flown’ load factor, the number of seats flown divided by seat capacity) BTECs vocational awards formerly issued by the Business and Technology Education Council and now issued by Edexcel MRO maintenance, repair and overhaul Civil Aviation Authority (‘CAA’) the civil aviation regulatory authority of the UK, Channel Islands and the Isle of Man codeshare an arrangement whereby multiple airlines sell seats on the same flights and multiple flight designators and flight numbers are used for the same flight contract flying a leasing agreement whereby an aircraft (together with its operating crew), maintenance, support and insurance are provided from one party to another, otherwise known as an ACMI agreement domestic passengers from one UK airport (including the Channel Islands and the Isle of Man) travelling to another UK airport (including the Channel Islands and the Isle of Man) eco-label rating a rating, introduced by Flybe, concerning the measurement of aircraft performance in respect of noise and greenhouse gas emissions, during operation effective exchange rate the cost of currency for a period implicit through the weighted average cost of (i) currency acquired through forward contracts and (ii) currency bought in the spot markets EASA European Aviation Safety Agency ETS Emissions Trading Scheme Flybe Finland Flybe Finland Oy (formerly Finnish Commuter Airlines Oy) of which 60% is owned by Flybe and 40% by Finnair Oyj Flybe Nordic AB joint venture between Flybe and Finnair Oyj incorporating Flybe Finland Oy Fuel burn per seat jet kerosene used, divided by number of seats flown GHG greenhouse gas GWP global warming potential IATA International Air Transport Association passenger a person with an issued ticket where the ticket has charged a fare and/or a passenger surcharge and tax (if applicable) passenger yield total passenger revenue per passenger (after the deduction of government taxes and levies) passenger revenue per seat passenger revenue generated divided by seat capacity purchase rights the right to purchase additional aircraft under the same terms and conditions as for firm and option aircraft. Such rights to be exercised within a finite time regional aircraft turboprop aircraft and regional jets of 120 seats or less regional airline an airline that flies predominantly regional aircraft regional branded airline a regional airline flying aircraft under its own name and colours regional UK an airport or destination in the UK (including the Channel Islands and the Isle of Man) but excluding London Rosedale Rosedale Aviation Holdings Limited route a scheduled service flown by an airline other than any franchise route scheduled sectors flown the total number of aircraft flights per annum, excluding positioning, charter and training flights seat capacity the number of seats per aircraft multiplied by the number of scheduled sectors flown sector a flight between an originating airport and a destination airport, typically with no intervening stops slot an authorisation to arrive at or depart from a stand at a particular airport at a specific time on a particular day summer season the last Sunday in March until the last Saturday in October in any particular year Flybe Group plc Annual Report and Accounts 2013/14 139 Glossary Continued tCO2 e the number of tonnes of carbon dioxide equivalent and is the universal unit of measurement to indicate the global warming potential (‘GWP’) of each of the six specified greenhouse gases, expressed in terms of the GWP of one unit of CO2 ‘TRAFI’ the civil aviation regulatory authority of Finland UK domestic routes routes where both the departure and destination airports are within the United Kingdom, the Channel Islands or the Isle of Man under management figures presented for revenue, passengers and seats flown ‘under management’ include both group and joint venture activity, but exclude contract flying white label flying operated by Flybe on behalf of another airline, on which Flybe takes cost and operational risk, but the revenue risk remains with the airline for whom Flybe is operating winter season the last Sunday in October to the last Saturday in March in any particular year 140 Flybe Group plc Annual Report and Accounts 2013/14 Flybe Group plc Annual Report 2014 transforming flybe Flybe Group plc Annual Report 2014 PH 456M PH 108M H 70MP 6601_Flybe_AR_2014_Cover2.indd 2-4 11/06/2014 15:17