W o r l d

Transcription

W o r l d

N u mb er 5 3 | Is s u e 1/ 1 4
W
www.setra-bus.com
o
r
l
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T he m agaz ine for people w ith a p as s ion for co ache s and buse s
Imprint
Publisher:
EvoBus GmbH
Setra Omnibusse
Neue Straße 95
73230 Kirchheim unter Teck (Germany)
Tel. +49 731 181-0
Fax +49 731 181-2418
www.setra-bus.com
Responsible for content:
Dr. Jens Holger Heinemann,
Head Marketing Communication Setraa
The TopClass 500 –
The following people worked on this issue:
Christine Denzel, BUS/MPM-S
Ferah Gollrad, BUS/MMM-C
Stephan Körger, BUS/MPP-I
travel at its finest
Everything about the new luxury yacht on wheels
Page 10-21
Concept, editorial work, layout:
Newport3 Werbeagentur GmbH & Co. KG
Neumann-Reichardt-Str. 27-33
22041 Hamburg (Germany)
www.newport3.de
Repro:
Final Art Production
Neumann-Reichardt-Str. 27-33
22041 Hamburg (Germany)
Printing:
Süddeutsche Verlagsgesellschaft Ulm
Nicolaus-Otto-Straße 14
89079 Ulm (Germany)
An all-new double-decker
The UL business
Predictive Powertrain Control
Introducing the amazing Setra S 431 DT
Page 26
Setra extends the MultiClass
Page 32
New forward-looking cruise control
Page 08
02 | Setra Impressions
Setra Editorial | 03
Dear customers and friends
of the Setra brand,
You’ll also feel
the exciting
spirit in the
new world of
Setra coaches
in your brand
magazine.
the encounters with you at the CustomerCenter – when you pick up your new
coaches – rank among the most enjoyable get-togethers of all. We have recently
been graced with a multitude of celebrations with new owners picking up their
coaches from the 500 series. Those occasions when we sent off whole fleets on
their journey home are especially spectacular.
These days, visitors to the CustomerCenter can’t help but feel the exhilaration
brought on by current developments with the Setra brand: deliveries of the new
ComfortClass are in full swing, customers are picking up their Euro VI vehicles
from the 400 series, and the first TopClass 500 coaches are ready for delivery.
The vehicles that are just now leaving the factory are coaches from an all-new
generation. Whether in Kortrijk, at the SetraShow, or recently in the context
of the international driving experience at the Hockenheimring, there is a lot to
report and much to talk about. We are always delighted when we receive this
much interest from you, this many suggestions and queries, and when we get
to experience your passion for discovering state-of-the-art developments in the
world of coaches and buses.
You’ll also feel the exciting spirit in the new world of Setra coaches in this issue of
your brand magazine. As companion to our brand and correspondent for friends
and fans all around the world, the magazine is now published in 49 countries and
in seven languages. Since we also wish to express the magazine’s role in its title,
what you have in front of you today is the first issue with the new name SetraWorld.
We have not only slightly adjusted the perspective with the new name, but also
the magazine’s design. I hope you like SetraWorld’s new, clear look. Being a
reliable, high-quality brand while maintaining an open and curious perspective
on things – this is the challenge we face at Setra. We believe that to be able to
successfully shape the future, you have to know your roots. With the SetraWorld
publication, our goal is to continue to provide you with the most important
information, exciting stories and the most memorable images from the world
of Setra.
Wishing you informative and inspiring reading.
Best regards,
Till Oberwörder
Head of Marketing, Sales and Aftersales
EvoBus GmbH
Vehicles, emotions and a strong promise: the Setra brand
04 | Setra Content
Setra Content | 05
In focus
10 06 22 Travel at its finest
Travel in style
Best in Class
Get-togethers
Horizons
10 | In the Land of Light
Touring the South of France in style
with the TopClass 500
08 | Predictive Powertrain Control
Forward-looking cruise control helps
to save fuel
06 | Always environmentally friendly
Nine MultiClass UL buses for the
Alsace region
18 | The evolution of premium travel
A look at the growing market for
upscale individual travel
44 | A big, bold and beautiful journey
A look back at the world’s longest
coach tour
16 | C
oach technology par excellence
The TopClass 500 shows everything
it has to offer
22 | South Seas paradise
Two MultiClass S 412 UL coaches
for Tahiti
Service & support
Customised
26 | State-of-the-art technology
for the touring giant
The innovations in the Setra S 431 DT
23 | A
n era comes to an end
The last 400 ComfortClass rolls off
the assembly line
30 | Not only for Setra Fans
News from the Setra Shop
28 | Factory tour
Uncompromising quality checks in
the finishing hall
23 | Shuttle service to visit Mickey
and Donald
Touring Disneyland with Setra
38 | Professional knowledge that pays off
ExpertHandling Training from
OMNIplus
31 | A shower of awards at the
Busworld show in Kortrijk
No less than five awards for the
500 series
36 | A look back and a look ahead
The most important events at a glance
42 | A chat with BusStore
What’s new with the pre-owned
coach and bus brand
In the new TopClass 500, the driving experience along the Côte d’Azur is more relaxed
and more comfortable than ever before
Why will your passengers love
travelling in the TopClass 500?
What most impresses your
drivers? And what opportunities and benefits does the
TopClass 500 offer you as an
operator? Our “in focus” topic
addresses these questions and
many more. Find out how the
TopClass 500 takes travel
comfort and advanced
technology in the touring
coach sector to an all-new
level, creating new possibilities
for individualised premium
travel concepts.
Travel in style
10 | In
the Land of Light
The TopClass 500 is all about travel
conceived to fulfil the most discerning standards – as beautifully
illustrated on a tour in the South
of France
Best in Class
16 | C
oach and bus technology
par excellence
All the expertise from the Daimler
Buses development team has been
incorporated into the TopClass 500
coaches
Horizons
18 | The evolution of premium travel
There are many opportunities for tour
operators in the fast-growing market
for upscale individualised travel
An S 517 HD is equipped with a walnutwood level floor
06 | Special features
The ComfortClass 500 with
a level floor
24 | A
new lift system
The Kinemaxx 300 sets all-new
standards
47 | A clever piggyback solution
The variable rear box for the 500 series
From the cruise ship into a Setra: two new S 412 UL coaches transport
tourists in Tahiti
32 | Specialist for overland services
The UL business for the tendering
business
26 Passengers enjoy breathtaking views in the
new Setra S 431 DT double-decker coach
40 | The Setra classic coach collection
The latest addition: an S 315 HDH
43 | Ideal for airport shuttle services
Ten S 517 HD coaches for Brussels
06 | Setra Get-togethers
Setra Get-togethers | 07
France – nine Setra coaches for the Alsace region:
A smart solution for less CO2
E nvironmental considerations were definitely in the foreground,
as the Conseil Général – the chief administrative authority of
the French department of the Bas-Rhin – purchased new service
buses for public transportation in the Alsace region. The choice was
made in favour of the Setra MultiClass with low-emission MercedesBenz OM 470 Euro VI engines with 265 kW of power.
In order to further reduce the CO2 emissions of the already very clean
BlueEfficiency Power engine, the top speed of these buses was limited
to 95 km/h by the French customer, instead of the standard 100 km/h.
Emissions can in fact be significantly reduced without requiring any
great technical effort. The speed restriction also promotes anticipatory
driving, with shorter and fewer acceleration phases. This saves fuel
and therefore money. The Compagnie des Transports du Bas-Rhin,
which was commissioned by the Conseil Général with the operation
of the lines for regional transportation, received six S 417 UL and
three S 419 UL MultiClass all featuring this individual technical
modification.
With the new buses, the Conseil Général wants to increase the appeal
of public transportation in the department of the Bas-Rhin, while
relieving traffic congestion within the area’s cities and towns. With a
seat pitch of 72 cm, the S 417 UL provides space for 63 passengers.
The S 419 UL can carry up to 67 people. To facilitate entry for passengers with reduced mobility, all nine vehicles were also equipped with
a wheelchair lift. As is mandatory in France, an integrated alcohol
measuring device for the driver was also included, which prevents the
engine from starting if required.

A ComfortClass 500 with a level floor
and 2+1 seating
and offers passengers plenty of room. Even travellers with reduced
mobility will enjoy significant added value in freedom of movement.
The hallmark of the level floor is the seamless passenger level without
steps or a platform, which enables a variety of seating concepts. In
this case, 2+1 seating (2 seats to the right and 1 to the left) was
selected for Voyages Emile Weber’s coach. By installing additional
fixing points, conversion to 2+2 seating at a later date is still possible.
This way, the operator can capitalise on flexible application possibilities,
while significantly increasing the coach’s resale value.

Austria’s most beautiful coach
C ustomised coach design from the Setra DesignCenter ensures high-impact, effective advertising
for coach operators. And it’s even nicer when you win
an award for your design. Together with the DesignCenter
in Neu-Ulm, the Pfeifer travel agency from Neustift in
Styria, Austria, created a memorable and truly distinctive
design. At the “Bus Travel Business” show in Vienna/
Voesendorf, the S 431 DT luxury coach’s design won
first place in the “Austria’s Most Beautiful Coach 2013”
competition with an unprecedented lead. The Setra
A career
worthy of a
Hollywood
success
story!
Workshop visitors select
the most beautiful vehicle design
W ith the new 500 series, the ComfortClass can be equipped
with a level floor for the first time ever – thanks to its
comfortable standing height of 2.10 metres.
Voyages Emile Weber opted for this equipment version in one of its
vehicles, as part of an order of ten Setra S 517 HD coaches. The tour
operator from Luxembourg also selected an American black walnut
finish, which gives the interior an elegant touch. In addition, the
coach features 22 premium leather seats, a club corner and a large,
specially equipped galley kitchen.
The level floor makes the passenger space appear even more spacious
double-decker, with its “Marilyn” design motif, brought
the Hollywood beauty’s famous curves to the winding
Alpine roads – delighting show visitors. Within a timeframe of only six months, the coach was manufactured,
fully equipped and graced with its award-winning design.
The Pfeifer family business, founded in 1992, has grown
into an impressive company thanks to its truly visionary
ideas. It now employs a staff of 30 and deploys a fleet of
26 coaches. A career worthy of a Hollywood success
story! 
L arge crowds gathered at the “Busplaner” Munich magazine’s stand at the
RDA Workshop in Cologne. At the yearly photo competition for the “Most
Beautiful Coach” held at the leading trade fair in coach and group tourism in 2013,
only Setra coaches could be seen on the winners’ podium. As first-place winner,
visitors selected a Setra S 416 GT-HD belonging to “Heinz Sprenzel Reisen” from
Bernbeuren in the Allgäu region. The idea for the design –
a colourful underwater South Sea world – came from the
operator’s family and was then further developed and
implemented by the Setra DesignCenter in Neu-Ulm.
Lieselotte and Heinz Sprenzel are very proud of this award:
„We are delighted with the great work done together with
the design professionals from Setra. They evolved our
family’s suggestions and ideas and brought them beautifully to life.” Back in 2007, the Heinz Sprenzel company
was honoured with the “Most Beautiful Coach” award for
their Setra with a floral design – also an S 416 GT-HD.
The second “Most Beautiful Coach” prize went to the
“Schörnig Reisen” company from Hanover with its
Setra S 515 HD with Royal Class design. Third place
went to the “Reiseparadies Kastler” company from the
Ottenheim area in Austria. An image of the Grossglockner High Alpine Road graces this Setra TopClass 400
touring coach.

08 | Setra Best in Class
Setra Best in Class | 09
New Predictive Powertrain Control (PPC):
Clever cruise control
thinks ahead
A world premiere in the TopClass 500: the new top series is the first to feature the optional PPC,
an advanced predictive cruise control function. Consistent PPC use can result in up to four per cent
less fuel consumption. Under testing conditions, experienced coach and bus journalists achieved
an average consumption advantage of 9.2 per cent.
A t a speed of just under 100 km/h, the
TopClass 500 is rolling towards a moderate
highway incline. The three-axle vehicle accelerates almost imperceptibly, picking up a little momentum.
At just the right moment, the transmission switches
down from the eighth to the seventh gear, and the Setra
tightens its muscles, mobilising its enormous power
reserves. The super high-decker smoothly takes on the
hill. Shortly before the summit, the Setra independently
reduces power, rolls over the crest, then immediately
switches up, taking on the next gradient solely with the
momentum created by its vehicle’s mass. A slight peak in
momentum follows. And before the slope flattens out,
the tachometer’s needle settles at idle, and the Setra
“sails” onward, until the technology once again shifts into
eighth gear once the set touring speed is reached.
This sounds like an impeccable performance from a highly
concentrated, experienced bus driver with excellent
knowledge of the route. But in reality, the driver is simply
sitting behind the wheel, fully relaxed, staying on course
A steep mountain
Mountain rolling
In a basin
Over the crest
EcoRoll
The system switches back
early and/or increases
speed
Why accelerate, if rolling is
sufficient?
Exploiting the vehicle’s
momentum
Rolling over crests to avoid
downhill braking
Precise activation of the
EcoRoll mode
• Avoiding gear changes
on the mountain as far
as possible
• PPC: optimised
switching sequence
(less gear changes)
• The vehicle detects
whether the set speed is
achieved by rolling fast
enough
• EcoRoll kicks in to avoid
drag loss
• Briefly exceed top speed
tolerance, but only
minimally, to pick up
more momentum
• The vehicle detects
whether it can roll over
a crest with sufficient
speed
• EcoRoll kicks in to
reduce drag loss
• Started before crests and
at the end of the mountain
below the set speed
• Terminated under braking
speed
• Not activated when the
EcoRoll phase is too short
and focusing solely on the traffic. Predictive Powertrain
Control (PPC), the new and very smart predictive cruise
control function in the TopClass 500, is behind these
exceptionally clever manoeuvres. On long-distance
routes, it operates acceleration and transmission as
perfectly as taught in driver training – with a wide view
ahead. Any good bus driver with a passenger-friendly
and fuel-saving driving style can achieve this as well. But
how can a driver know every single incline and downward
slope on the close to 300,000 kilometres of expressways
and highways across all of Europe – by heart – and who
can boast always being in top physical condition with
perfect levels of attention?
The PPC function can do just this – as it supports the
driver on the way towards the perfect ride. PPC combines
three-dimensional maps and GPS information. Since this
information can also be linked with current speed, engine
and transmission data, PPC selects both the timing and
extent of switching, as well as the appropriate cruise
PPC cockpit display, graphic PPC functions with bus and route,
poss. hilly highway
control speed set by the driver within a preset speed
range – and depending on the route.
This has many advantages: unnecessary switching operations are eliminated, and the ride is more comfortable
and more economical. Capitalising on momentum in a
targeted manner saves time on inclines as well as fuel.
The third fuel-saving manoeuvre is riding without gas on
downward slopes, along with temporary “sailing” in
neutral position.
If a shrewd driver aims to use PPC to achieve absolute
perfection, he can simply set the cruise control on the
highway just below the permitted speed (e.g. 97 instead
of 100 km/h), allowing the PPC a speed tolerance of
plus/minus 3 km/h. This way, PPC can take advantage of
momentum peaks and imperceptibly reduce the tempo
when nearing crests. This highly intelligent tactic makes
the TopClass 500 especially economical. In fact, along
mixed flat and hilly routes, the driver can actually reduce
fuel consumption by up to four percent by using the PPC.
A test performed with bus journalists from all over
Europe demonstrated just what PPC can achieve on hilly
routes. On three selected, PPC-friendly routes, they
covered over 3,000 kilometres over five days with three
TopClass 500 coaches loaded to 21.5 tonnes of gross
weight. On average, the testers with PPC saved 9.2 per
cent, compared with a ride with cruise control, but
without the PPC function. Depending on individual driving
style and settings, the advantage was between 5.9 per
cent and 11.7 per cent. And even if somewhat deviating
measurements are likely under different topographic
conditions, the result is still nothing less than sensational –
with the added benefit of a perfect driving style. 
With this
intelligent
technology, the
TopClass 500
achieves
impressive fuel
efficiency.
10 | Setra Travel in Style
Setra Travel in Style | 11
A dream destination in a dream coach:
In the Land of Light
Coach travel for connoisseurs: along the Côte d’Azur in the new TopClass 500.
The ultimate travel indulgence in a luxury yacht on wheels.
T he coast’s soft light and mild climate attracted
and inspired them all. Painters like Pablo Picasso
and Henri Matisse created some of their most
iconic images on the French Riviera, and it’s also where
writers like Ernest Hemingway and Henry Miller wrote
their impassioned literature. The Côte d’Azur – the mere
thought of its ambiance is enough to soothe the soul –
arousing wanderlust for the blue coast with its extraordinary light and incomparable flair. The summers are
longer here and spring begins earlier than elsewhere.
Winter, snow and ice are nothing more than a distant
memory. This truly is a pampered region where both
locals and visitors have been taking it easy and enjoying
life for generations. The area’s magnificent architecture –
its stately villas and fashionable hotels – reflect this as
well. Between Saint-Tropez and Menton, elegant yachts
are moored at the ports of Antibes, Cannes and Nice.
And all of this, as the new TopClass 500 glides along the
coastal road.
The TopClass 500 is ideally suited to this environment.
Like a luxury yacht on wheels and a masterpiece among
touring coaches, it offers its guests unprecedented
The
Côte d’Azur –
the mere
thought of
its ambiance
is enough
to soothe
the soul.
comfort. Perhaps the greatest luxury on board each vehicle
is the space. In a TopClass 500 coach, passengers travel
free and unrestricted. This is reflected, for instance, in
the generous 2.1-metre headroom. But even more
important is the sense of airiness and spaciousness in
the TopClass 500 – and especially with the new optional
TopSky Panorama glass roof which spans the entire
ceiling from front to back. Considerably longer and wider
than before, it floods the cabin with the welcoming, warm
light of the Mediterranean sun – opening up the view to
the outside onto churches and palm trees, or simply
inviting you to dream. Just recline the backrest and let
yourself get lost in the endless blue sky with just a few
white dots of cloud passing by. In the TopClass 500,
passengers take their seats as if they were on a well
protected observation deck.
And still, the midday summer heat and annoying sunrays
remain locked out – with double glazing and special glass
tinting effectively filtering them out. Inside, the impression
of spaciousness and harmony pervades. The open luggage
racks above almost seem to hover, while tasteful fabrics
under them spread a cosy atmosphere. The high-quality
service sets are covered in quilted leather that feels as
good as it looks. Laterally, elegant loudspeaker frames
give structure to the long air ducts. While travelling along
the coastal roads, passengers can take in the TopClass
500’s countless lovely details.
The coach’s comfortable seats with their soft padding give
passengers a feeling of security. In this coach, the double
seats are staggered by a few centimetres, enabling all
passengers to enjoy a clear view through the window
outside. The selection of fabrics and leathers for the seat
covers is huge. The experienced interior designers from
Setra will be pleased to advise you in choosing one that
is both tasteful and practical. Do the yacht owners in the
marina below revel in as generous a selection? We doubt
it! In the new TopClass 500, form and function merge
with perfect harmony – down to the last impeccable
detail. In fact, this coach could rank among today’s
entirely legal stimulants.

During the journey, your view is drawn again and again to
the outside – through the large side windows and the
sweeping windscreen. Above it, the roof’s wide dome
arches over a band of elegant smoked glass and the
brand logo. Outside the coach, the glittering sunlight is
reflected in the sea, the waves break on steep, rugged
rocks, smaller villas cling to the hillside and palms offer
shade to passersby. Fine sandy beaches appear again
and again to the delight of sun lovers and as a platform
for water sports. If the sun becomes blinding, a flick of
the hand on the practical blackout blind is all you need.
The coastal road blends in perfectly with the furrowed
rocky landscape. It winds its way along each and every
cove. Far from ideal if you’re in a rush, but ideal for
connoisseurs. You’re in good hands in the exceptionally
agile Setra. As you look down from your high vantage
point through its large windows onto the bustling traffic
below with its brazen scooters and impatient motorists.
The travellers in the TopClass can just smile, as they
hover above the everyday goings on. The suspension
smoothly filters out uneven road surfaces, as the engine
does its job almost inaudibly down in the engine room at
the rear. The TopClass ranks as one of the gentle giants
Travelling
in the
TopClass
is all about
unmatched
well-being
for your
passengers.
of the road. If you’re interested in finding out exactly
where you are currently located between Saint-Tropez
and Menton, you can take a look at the navigation
system’s map in the unfolded ceiling monitors – dotted
in the glass roof like islands in a deep blue sea.
The climate chart promises five to seven hours of
sunshine every day in the Côte d’Azur in the winter
months. In the summer you can expect ten to twelve
daily hours of sunshine and at least 300 sunny days a
year. The TopClass 500’s highly sensitive air conditioning
system isn’t at all intimidated by the French Riviera’s
minute temperature fluctuations. A two-zone control
system automatically ensures a uniform temperature
from the front all the way through to the rear of the
coach. Thanks to a sensor, the technology also balances
out fluctuations in humidity. The result is air conditioning
in the truest sense of the word – so much more than
simple temperature control. Travelling in the TopClass
really does mean absolute well-being for your
passengers.
The best air conditioning is one that is never felt. One
that operates in the background – unobtrusively and
effectively. One that cools during the day and warms
And the Red Dot goes to …
The TopClass 500 has been given the Red Dot Award 2014.
This is the second time in a row that the international
award for outstanding product design has gone to a Setra
model. Last year, it was the ComfortClass 500 which was
awarded the coveted prize. A confirmation of Setra’s
exceptionally innovative vehicle design, of which we are
very proud.
during the evening and at night – when even on the
Côte d’Azur, temperatures cool to less than ten degrees
Celsius. The TopClass 500 counters not only with its
powerful convector heater and optional window sill
temperature control, but also with its new underseat
heating with two hot air outlets beneath every double
seat – which ensures uniform temperature distribution
in the foot well.
It isn’t only the heating that ensures well-being on board
in the early evening Mediterranean breeze, but also the
fascinating lighting effects in the coach’s interior. Light
strips stretch above along the luggage racks. The casing
of the reading lights with recessed aluminium strips
conveys a subtle 3D effect. On request, ambient lighting
above the side windows can be installed as well. All this
adds up to a discreet, intimate and above all, comfortable
illumination of the passenger compartment. If you
happen to look up, you discover the reflection of the
interior lighting in the TopSky Panorama glass roof
against the dark Mediterranean sky. In the TopClass,
This Setra
would have
also
delighted
the Côte
d’Azur’s
celebrated
painters.
passengers feel like they’re sitting in an elegant lounge
environment. And we believe that this Setra would have
also delighted the Côte d’Azur’s celebrated painters.
Arriving at your destination, you may not wish to leave
this feeling of comfort. But it will no doubt be worth your
while to exit the Setra using its curved, wide and well-lit
stairs. Perhaps you’re headed to one of the elegant, proud
hotels, or one of the coast’s two dozen star restaurants
with Mediterranean cuisine and a perfectly aged wine?
Or maybe you’ll be enjoying one of the area’s famous
cultural events and festivals: the Lemon Festival of Menton,
the Nice Carnival, or even the film festival in Cannes.
For those lucky enough to travel in the TopClass 500, the
red carpet is always rolled out – at least metaphorically.
Just strolling along the famous Promenade des Anglais
in Nice has its charm. You may even catch a glimpse
of a celebrity guest at the legendary Negresco Hotel.
Let yourself be inspired. By the Côte d’Azur and its
fascinating light. By this breathtaking coast. And by the
beautiful TopClass 500.

Cutting-edge coach technology in the TopClass 500:
The TopClass 500 –
tomorrow’s coach technology today
The entire knowledge of Daimler Buses’ R&D flows into the vehicles of the TopClass 500.
The series delivers state-of-the-art technology – redefining cost-effectiveness and safety in the
top-of-the-line touring coach segment.
W ith the TopClass 500, cutting-edge
technology comes into play even before
you enter the premium three-axle coach.
The new Multi Function Key (MFK) feels good in your palm –
although it is so much more than just a fancy key. It unlocks and opens doors, performs a complete departure
check with light test, displays fuel and AdBlue levels,
checks on-board network voltage and air pressure, turns
on interior lights, pre-heats the passenger compartment –
and much more – at the simple touch of a button from
outside the coach.
On the inside, the cockpit is now 50 millimetres closer to
the driver. The easy-to-reach controls are logically laid
out, and all the instruments, including the multifunction
Together,
the cockpit
and the
driver form
a single,
perfectly
functioning
unit.
display, are within clear view. Together, the cockpit and
driver form a single, perfectly functioning unit. Not only is
travelling in the TopClass 500 a unique pleasure, driving
one is also an unmatched experience. Simply insert the
MFK – it serves as drive authorisation – and start the
engine by pressing a button. Position the fully automatic
PowerShift transmission’s selection lever to “D”, release
the parking brake, step on the gas and off you go.
Smoothly yet powerfully, the high-performance, in-line
six-cylinder engine in the rear takes off, flexing its
muscles when it accelerates, and easily paving highway
inclines.
The drive train performs superbly. The engine, a Mercedes
OM 471, with its 12.8 litres of cubic capacity with either
350 kW or 375 kW, achieves an impressive torque of
2,300 or 2,500 Nm. More important, however, than the
dry facts is the power development you immediately feel
behind the wheel. Even well below 1,000 rpm, the engine
powerfully steps up, showing impressive spontaneity
throughout its entire speed range. It is perfectly complemented by the Mercedes GO 250-8 PowerShift. Never
before has an automatic transmission performed faster
or more smoothly. Most gear changes are only experienced
by the twitch of the rev counter needle and engine
frequency change. Operating the steering column control
stalk couldn’t be any easier – on the rare occasion that
an intervention may be required.
State-of-the-art technology assists the driver while
reducing fuel consumption. The alternators work in a
regulated manner, while LED technology reduces power
consumption. Even the turbocharged air compressor
saves costly fuel. A new option is the Eco Driver
Feedback feature that evaluates driving style. It registers
how the driver handles gas and brakes, among other
parameters, praises the driver when he or she drives in
a uniform fashion, and highlighting any possible deficits.
Another first in the coach world is something called
Predictive Powertrain Control (PPC), the “seeing” cruise
control feature. Installed optionally in conjunction with
Adaptive Cruise Control and Active Brake Assist, the
GPS-based technology is familiar with all the major
highways in Europe, and it knows in advance when to
expect inclines and declines. So, for example, PPC
switches back when going uphill or lets the TopClass 500
An
automatic
transmission
has never
performed
faster
or more
smoothly.
roll before reducing. The latest trick is called EcoRoll.
Depending on the situation, this technology imperceptibly shifts the gear to idle, then rolls the Setra in the
neutral transmission position.
As a result, the new TopClass 500 runs considerably
more cost-effectively than its predecessor. The coach’s
finely tuned aerodynamics, from its extremely curved
windscreen through to its rear spoiler lip, play a key role
as well. Beginning at a 95 km/h speed, the vehicle
descends imperceptibly by 20 millimetres, therefore
reducing drag. The new TopClass 500 not only looks
impressive, it glides along smoothly – and noise stays
where it belongs: on the outside.
At the same time, the three-axle reliably runs straight
ahead, immediately obeying the slightest steering
command. Thanks to the front axle’s large steering angle
and the actively steered trailing axle with independent
wheel suspension, the turning circle is small. And,
maximum safety is one of the new TopClass 500’s most
significant features. The service brake is supported by a
new lightweight, and durably strong water retarder. It
never tires, even on long downhill stretches.
One of the perhaps more common features, such as the
Electronic Stability Program (ESP), can optionally join a
variety of new assistance systems. In fact, no coach has
ever offered more assistance systems, or more safety.
And that is exactly what the TopClass 500 is all about:
a high measure of cutting-edge technology serving both
the driver and the operator.

TopClass 500: driver assistance systems*
Adaptive Cruise Control (ART) with Active Brake Assist 2 (ABA 2)
It automatically keeps a predetermined distance from the preceding
vehicle and adjusts speed accordingly. Should a rear-end collision
threaten, an emergency stop is automatically triggered. With Active
Brake Assist 2 (ABA 2), the same applies for stationary obstacles.
The additional Stop & Go function controls braking and starting up
in sluggish traffic.
Attention Assist
The Attention Assist feature detects driver fatigue by assessing
vehicle movements and, using an optical and sensorial signal, advises
him or her to take a break.
Continuous Braking Limiter (DBL)
The DBL feature prevents unintended acceleration when driving
downhill over a certain speed limit or above 100 km/h via retarder
intervention.
Eco Driver Feedback (EDF)
The EDF feature gives the driver individual feedback on his or her
personal driving style.
Electronic tire pressure monitoring system
It displays the exact air pressure of each tire in the instrument cluster,
eliminating the need for tedious manual control. In cases of pressure
loss or excessive temperatures, a warning is issued – even while driving!
Electronic Stability Program (ESP®)
Within existing physical possibilities, ESP® prevents skidding through
the targeted braking of individual wheels. The ABS Anti-Block system,
ASR Traction Control, and BAS Brake Assist functions are integrated
to the ESP®.
Predictive Powertrain Control (PPC)
On the basis of GPS data, PPC recognises forward-lying highway
topography and, together with the Powershift transmission, it ensures
an efficient speed profile targeted at saving fuel. (Please also see the
separate article on PPC on the following pages.)
Lane Assist (SPA)
The SPA feature uses vibration in the seat to warn the driver when
unintentional lane departures occur.
*individual equipment available on request
18 | Setra Horizons
Setra Horizons | 19
The evolution of premium travel:
“Individualisation
is the new luxury”
Tourism is becoming more and more individualised, and this is also
significantly changing the premium sector. There are many opportunities
facing exclusive tour operators. SetraWorld took a close look at the
multifaceted market for upscale customised tours.
I lona Hensel appears relaxed. The Geotoura
managing director just spoke with her tour guide in
Spain and everything is going exactly according to
plan. The participants of the nine-day “Journey through
Andalusian culture” customised tour are delighted. The
small group of travel and culture lovers was just enjoying
an original “Gitano” show. The local group of performers
was carefully selected by Ilona Hensel – they are one of
Andalusia’s finest flamenco ensembles. The venue is also
exceptional: the historic cave offers both great acoustics
and an authentic, ambiance-filled environment.
The travel highlight for the next day was also selected
early on. In the morning, the 16 travellers will be driven
in a very comfortable coach to an olive tree plantation,
located right in the middle of the Córdoba province.
Partaking in an olive oil “degustation”, they experience
the many taste secrets of Andalusia’s liquid gold.
Afterwards, they will be served the best regional cuisine
by the cultivators of the precious oil. Geotoura, the tour
operator from Heidelberg, has several more fascinating
highlights throughout southern Spain on its agenda:
guided tours of Moorish cultural treasures, a visit to a
traditional Sherry bodega, and of course accommodations in carefully selected hotels. “We had to try out
different combinations to find out what is most appealing,” explains Geotoura’s managing director Ilona Hensel.
“These are important experiences for us. The market for
upscale tours – combining culture and comfort – is
growing and becoming increasingly discerning.”
All these
offerings
need to
deliver high
quality,
which also
has its
price.
Meticulous preparation and top quality
The worldwide demand for individualisation has long
been recognised by the tourism industry, and what was
originally a trend has evolved into a new travel market
segment – one that continues to alter the conventional
notions of premium and luxury. While one person may
insist on a five-star beach hotel, another one dreams of a
guided tour of Mount Kilimanjaro, or perhaps a relaxing
stay on a mountain farm with a focus on self-discovery –
and guaranteed without an internet connection. Or even,
as in Andalusia, the immersion into a foreign way of life
with diverse cultural and culinary impressions along the
way. There is a common denominator to all these
offerings: they all need to deliver high quality, which also
has its price. At Geotoura, meticulous preparation is an
absolute must for each trip. First, contacts need to be
established and maintained in the host country. Then, on
site, hotels, restaurants and other service providers need
to be visited and personal contacts have to be established.
If an organiser has a soft spot for a particular region or type
of travel, all the better: “This passion is then passed on
directly to the customer, and then it’s easy to give each 
20 | Setra Horizons
Setra Horizons | 21
and every participant of a group tour the feeling of a very special and
unique holiday. This is how individualisation becomes a very personal
luxury.”
Geotoura’s customers are mostly
over 50 years of age with aboveaverage income and time to travel –
the classic clientele for premium
travel.
Package versus modular tours
Close to half of all travellers in the EU still opt for package or
all-inclusive offers. Even in the premium segment, the all-inclusive
option is becoming increasingly popular, with the Club Med model
serving as template. However, the number of vacationers who want
to create their own trip is growing. They can select their preferences
from a variety of travel components. Country, type of tour, accommodations, cultural programme – these all have to be combined as
flexibly as possible. But not every combination works: “We’ve had
less than ideal experiences, for example, mixing culture with nature,”
says Ilona Hensel of Geotoura: “Anyone interested in a vacation
focusing on culture may welcome a leisurely stroll through a vineyard.
But a hiking tour in the Sierra Nevada will not be well received.”
Geotoura customers are mostly over 50 years of age with aboveaverage income and time to travel – the classic clientele for premium
travel. The Heidelberg organiser is also profiting from the current
market trend. In recent years, the number of travellers over the age
of 55 has increased by 23 percent worldwide, according to the ITB’s
“World Travel Trend Report”. A development that coach operators are
well aware of: only a quarter of their clientele in Germany and other
EU countries is younger than 50, according to the Association for
Coach Comfort & Quality.
Experiencing mobility on its own terms
Also important for the coach touring industry is that customer
expectations are increasing – and the journey itself is most definitely
an important part of the holiday. Travellers want to experience
interesting places and attractions along the way – travelling in
a relaxed ambiance and in a way that is environmentally friendly.
This is just another reason why train and coach travel are picking
up, whereas air and car travel with their less impressive ecological
balance sheets are gradually losing ground (source: Statista.de).
The demand for so-called “end-to-end” offerings is increasing as well.
Here, the planning of transport from the customer’s front door to the
hotel at the holiday destination is provided from a single source, or is
at least organised centrally. Coach operators offering a journey from
a central collection point pick up their passengers at home by minibus
in a personal shuttle service. “There is no doubt that the future
belongs to companies that are very service-oriented. They save their
customers a lot of work and stress when planning and organising a
holiday,” says Anja Kirig, author of the Frankfurt Future Institute’s
“Tourism Report 2014”. According to the travel researcher, organisers
can easily minimise all those small travel inconveniences with minor
tokens to make travellers’ lives just a little bit easier: “For example,
with freshly baked biscuits on arrival, a personal flashlight or free
lunch boxes.”
The best coach to fulfil the most discerning tastes: the TopClass
Whether comfort, culture, sustainability or other special experiences,
the market for premium travel is quickly changing. Whereas in the
past, bookings were clearly split between sailing and cruise ships,
exclusive train journeys, safaris and diving holidays, today’s market is
increasingly confusing, at least at first glance. But those who take the
time to closely observe and analyse their customers’ needs can take
advantage of opportunities to customise their offerings. This could
and will be worth their while: “For several years now, people in
Germany are willing to spend more money on higher-quality travel
products. Four-star hotels are booked more often, even if it means
travelling for one less night,” says Torsten Schäfer from the German
Travel Association. A coach with impeccable quality and superior
functionality – such as the Setra TopClass – fits in perfectly with
travellers’ increasing demands. The new model generation introduced
in 2013 offers the ideal environment for premium travel, since the
coaches not only exude a feeling of safety, but also provide comfort
and wellbeing at its finest.
Ilona Hensel also continues to focus on exclusive, customised
travel offerings. In fact, due to popular demand, Geotoura recently
expanded its Andalusia portfolio to include Portugal, Sicily and
Morocco.

Also important for the
coach touring industry is
that customer expectations
are increasing.
Two Setra coaches for Tahiti
The last ComfortClass 400 coach finds its home
F ive lengths, seven models and success in over 33 countries. Between 2004
and the end of last year, a total of 6,551 coaches from the ComfortClass 400
series left the Setra production facilities.
These are impressive figures for an impressive coach series. From Norway to Italy,
and from Poland to Portugal – with the Setra ComfortClass 400, every coach operator found just the right vehicle to meet their unique requirements. Over an entire
decade, the series’ high-floor and high-decker coaches for touring, excursions
and overland applications combined discerning touring comfort with economically
attractive operating costs. And they will no doubt continue to dominate the travel
landscape for many years to come.
The front runner was the S 415 GT-HD with over 2,600 units travelling along the
roads of Europe – and still actively shaping the world of coach travel across the
continent. After almost ten years, the production of this very successful Setra
series has come to an end, and the next generation – the ComfortClass 500 –
is already off to a very promising start.
The last ComfortClass 400 coach built in Neu-Ulm found
its home with a German customer. The S 415 GT will be
deployed by the Swabian operator “Teinachtal-Reisen” in
overland transport in the northern Black Forest and the
greater Stuttgart area.

Lufthansa opts for the 500 series
B ecause Lufthansa believes that passengers should be able
to enjoy high-level comfort not only in the air but also in the
shuttle service, it has opted for Setra. Additionally, the high-floor
vehicle offers generous storage space to accommodate even the
bulkiest luggage. To connect Alsace to the Frankfurt hub, three
S 516 HD/2 coaches will be used, and BusWorld International
GmbH from Frankfurt will operate the shuttle service. The two-axle
vehicles featuring the airline’s distinctive crane design will commute
twelve times daily between the Frankfurt Airport and Strasbourg,
performing an important shuttle function. 
On the road for Lufthansa: the Setra S 516 HD/2 from “BusWorld”
The new Setra S 412 UL coaches at the port of Papeete, the capital of Tahiti
T he two Setra S 412 UL overland coaches from the
MultiClass 400 series travelled by ship on a fourweek voyage until they finally reached their destination:
Tahiti. They covered close to 16,000 kilometres on their
way from Neu-Ulm in Germany to the faraway islands in
the South Pacific.
Tahiti is part of French Polynesia and, as a French overseas territory, it is also a member of the European Union.
Since the beginning of November 2013, the two Setra
S 412 UL coaches have been deployed by Marama Tours.
Each one equipped with 41 seats, they bring tourists
arriving at Tahiti’s Faa’a international airport, or by cruise
ship at the port of Papeete, the country’s capital, to their
“We had our
last Setra
coaches in
operation for
20 years.”
hotels. As needed, Marama Tours also uses the coaches
for excursions to the sister island of Moorea which is
located 25 kilometres away, on board the company’s own
ferry. The 10.8-metre-long Setra coaches, travelling
among the island’s countless minibuses, are true rarities
in Tahiti.
As early as in 1980, Marama Tours opted for coaches
from Setra. “We had our last Setra coaches in operation
for 20 years. In the meantime, we also worked with coaches
from other manufacturers, but we have decided to place
our trust in Setra buses and coaches, because of their high
quality, durability and ease of service,” explains Lya Cowan,
General Director of Marama Tours.

Taking the Setra to Disneyland Paris
O n behalf of Disneyland® Paris, the Transdev VEA transport company
(Transdev Val d’Europe Airport) takes care of visitor transfers from the
airport to the hotels in the amusement park. To ensure that guests, both small and
large, all arrive in a good mood, safe and relaxed, VEA organised a competitive
tender and finally decided on a Setra S 419 GT-HD. VEA was especially impressed
with the generous interior space for up to 69 passengers and all their luggage. The
second door of the S 419 GT-HD was repositioned behind the last axle to further
increase the luggage space. The 15-metre-long three-axle vehicle was designed
on the outside and the inside with the red and yellow Disneyland colours. 
A Setra S 419 GT-HD from the VEA company – on the road for Mickey Mouse
24 | Setra Customised
Setra Customised | 25
The Kinemaxx 300 wheelchair lift – a vital
step towards enhanced coach mobility
In many European countries, barrier-free coaches and buses will soon be required by law. The
engineers from Daimler have developed an exceptionally space-saving lift for touring coaches and
overland buses.
W hat has long been a given with city buses
is now becoming an increasingly important
issue in overland and touring travel:
passengers want and should have access to barrier-free
travel. The issue affects many: in Germany alone, nearly
1.5 million people are dependent on wheelchair mobility,
and in Western Europe, the figure is closer to five million.
Buses and coaches make an indispensable contribution
to mobility which really should be open to everyone.
Easy access for wheelchair users and people with limited
mobility enables them to take part in public life and to
enjoy tourist attractions. With this in mind, Setra can
deliver both a coach and a lift from a single factory.
Exclusively
available
for EvoBus
brands.
Dedicated coach operators have long recognised people
with limited mobility as an extremely important target
group. They often work closely with aid organisations and
associations, and have developed targeted travel concepts.
The subject is now affecting other types of organisations
as well. In Germany, for example, according to ECE
regulation R 107, barrier-free accessibility for newly
registered vehicles in long-distance coach travel will be
mandatory beginning in 2016, and as of 2020, the same
will apply to all vehicles used in long-haul traffic. In some
European countries, specially equipped coaches and
buses will even be eligible for subsidies.
In low-floor and low-entry vehicles, barrier-free accessi-
bility isn’t a issue: thanks to low floors and kneeling,
nothing more than a folding ramp is required. Unlike the
classic overland bus with a 860-millimetre floor height, or
even a touring coach with a gangway height of one metre
or more. Setra sets new standards in both segments with
the new Kinemaxx 300 wheelchair lift. All Setra highdecker coaches can be supplied with the lift as standard
from the factory. The Kinemaxx 300 is also available as
an option for other vehicles.
The new wheelchair lift offers several special features.
It covers all the above-mentioned model series with a
single model – achieving uniformity in the fleet. But
above all, the lift moves almost vertically up and down
the coach’s body. Special software controls the raising
and lowering of the platform (electric drive) as well as the
actual lifting movement (electro-hydraulic drive). Via
sensors, the controlling mechanism assesses whether
the platform is positioned correctly along the predetermined trajectory, and regulates any possible deviation as
required.
This leads to a comparatively small amount of required
space in both the pivoting and lowered position on the
bus platform. At the same time, the wheelchair user is
given a feeling of safety throughout the movement by the
lift’s proximity to the vehicle. In addition, the Kinemaxx
300 meets all requirements for technical equipment for
passengers with reduced mobility: for example, the UN
ECE-R 107 with provisions on platform size, roll securing
and safety, end stops and many other details. Hinged
side railings give the wheelchair user additional protection
from rolling back, as does the folded ramp.
In overland buses with double-width centre doors, the
lift’s aluminium cassette is housed as usual in the bottom
All vehicle
series are
covered
with a single
lift model.
entrance step. For touring coaches, mounting on the
right side to the rear of the front axle is provided. An
additional door opens access to the vehicle at the height
of the passenger compartment. In this case, the lift’s
cassette is positioned under the shortened luggage
compartment flap just behind the wheel arch. Thanks to
compact design and with a height of only 145 millimetres,
the cassette requires significantly less space than
previously used systems. Correspondingly, the luggage
compartment is only reduced by about 0.5 cubic metres.
The driver or attendant can easily operate the lift by
remote control. The Kinemaxx 300 wheelchair lift’s
cassette is made of aluminium, and the platform support
structure is essentially made of steel. The system weighs
350 kg and its load capacity of 300 kg is compliant with
ECE-R 107.
Once on board the coach, the wheelchairs are mounted
on airline rails integrated to the platform floor. Depending
on the equipment and space requirements, the double
seats in this position are removed prior to installation.
Alternatively, the company can use so-called cinema
seating with folding seats, which can be compacted
easily and quickly.
If only space for one or two wheelchairs is necessary,
this can be set up on the right side of the touring coach
at the level of the additional door. If further wheelchair
users will be travelling, the coach operator can choose
to purchase a model with a level floor – such as the
ComfortClass 500. Alternatively, the central aisle can
be “bridged” with a floor insert or shelf.
One thing is guaranteed: operators can look forward
to being provided with Setra barrier-free solutions
from a single source – from overland buses through
to high-decker coaches.

Let the future come:
high tech for the touring giant
Euro VI was mandatory with the arrival of the new year. And the result is nothing less than a
thoroughly upgraded Setra touring double-decker.
I t has never been quite as superb as it is today:
the new Setra S 431 DT with Euro VI emissions
standard is more economical, easier to operate,
more comfortable and safer. Insiders recognise it from
the rear by the engine compartment’s new air vent.
Viewed from the front, what immediately catches the
eye is the bonded windscreen without a rubber frame. It
improves the coach’s aerodynamics while reducing wind
noise. But even more important are the double-decker
coach’s countless inner values.
The drive train clearly benefits from the new BlueEfficiency
Power engine generation. Although the cubic capacity
was reduced by more than 25% to 12.8 litres, power
increased to 375 kW, as did the torque by 200 to 2,500 Nm.
This results in even better acceleration and pulling power
The drive
train also
shows its
strengths
in sensitive
manoeuvres.
at a lower speed, as well as reduced fuel consumption.
The new engine generation has successfully demonstrated
its smooth running characteristics and quietness in both
the ComfortClass 500 and the TopClass 500.
The fully automatic Mercedes GO 250-8 PowerShift
transmission is standard equipment. Fast and buttery
soft gear changes are among the key features of this
transmission which was specially developed for coaches
and buses. The drive train also shows its strengths in
sensitive manoeuvres during which, thanks to the “creep
function”, the driver can handle the powerful coach with
the brake pedal alone.
“Predictive Powertrain Control”, the predictive cruise
control feature, is also unique to coaches and buses.
It works on the basis of GPS data, knows the routes of
all major highways in Europe, responds quickly to ascents and
descents – and is only available in the TopClass. Revolutionary
fuel-saving technology, such as needs-based air treatment control,
intelligent generator and energy management, and the low-friction
Mercedes RO 440 rear axle, all together result in a reduction in fuel
consumption of up to five percent compared to the previous model.
In addition, operators profit from extended maintenance intervals.
With Setra, Euro VI definitely pays off, in spite of additional expenses
for exhaust gas treatment.
Companies further benefit from the double-decker’s new selection of
variants. The front stairs to the upper deck can be located on the left
or the right. As an alternative to the standard design, the second
entry is available in a widened version, or even with a double-width
door and a ramp for barrier-free travel.
The Setra’s driver looks on to a new cockpit. The S 431 DT
is more user-friendly than ever, with its multifunction
steering wheel with leather cover, electronic ignition,
significantly extended steering wheel adjustment, new
display instruments and the intuitive operation of the
PowerShift transmission. The same applies to the luggage
compartment, where a wider door facilitates access.
Passengers may not immediately recognise the innovations the new generation of the double-decker coach
brings, but they will most certainly feel them. The new
trailing axle, with independent suspension and optimised
damping characteristics, further enhances comfort.
The smooth-running, inline six-cylinder engine with
common-rail injection reduces running noise, as well
as the advanced rear suspension and the bonded
windscreens for upper and lower decks.
Whether passengers, drivers or operators, everyone
benefits from the double-decker coach’s new safety
systems. The new secondary water retarder shows
stamina during continuous braking on downhill stretches,
an important safety advantage considering the huge mass of a
double-decker coach. Oil changes are no longer necessary, which
represents a real cost benefit.
In terms of passive safety, the double-decker has also been improved.
Its frame structure was strengthened specifically in the areas of the
A-pillars and the front of the vehicle. So this Setra already voluntarily
meets the pendulum impact test according to upcoming EU regulation
ECE R-29. Despite a low seating position, the driver of a Setra doubledecker coach is optimally protected.
And, we’ve saved the best for last! The Setra S 431 DT now weighs
no more than it did before, in spite of the Euro VI emissions standard
and its many innovations. Therefore, full seating capacity, and the
resulting maximum revenues are still ensured. And with them, a top
position for the double-decker coach from Setra.

The Setra S 431 DT double-decker coach: its most important innovations at a glance
• A powerful, fuel-saving engine as per the Euro VI emissions standard;
significantly raised torque increases pulling power
• PowerShift transmission with operation via steering-column, for quick,
smooth gear switching
• The secondary water retarder saves weight, is maintenance-free and delivers higher
continuous braking power
• Regulated ancillaries save fuel, while reducing wear
• The trailing axle with independent suspension further enhances road handling and comfort
• A larger door noticeably improves access to the luggage compartment
• Additional variants increase individuality and range of applications
• The new instrument panel and multifunction steering wheel enhance ergonomics
and facilitate operation
• New assistance systems, such as adaptive cruise control with Active Brake Assist 2,
Lane Assist, Attention Assist and tire pressure monitoring, all contribute to improved
active safety
• The cornering light makes things easier for the driver when manoeuvring at night and
when turning
• The reinforced frame in the front of the coach and at the A-pillars increase passive safety
• Implementation of Euro VI without additional weight and with a reduction in fuel
consumption
Factory tour – the finishing hall:
The vehicles are taken on
a 70 to 90 kilometre test
route, reflecting the realities
of everyday driving.
“Each and every coach
is put to the test”
In the finishing hall, coaches leaving the assembly line in Neu-Ulm are once again thoroughly examined
and are given the finishing touches. In a highly informative tour of this key production area, foreman
Harro Przeslawski explains the meticulous inspection process. Each and every Setra coach needs
to pass through an uncompromising 12-station quality check before being delivered to its new owner.
ensuring that the new Setra is passed on to the customer in mint
condition and exactly as ordered.
Harro Przeslawski, 65, worked
full-time at Kässbohrer/EvoBus
for close to 25 years, most
recently as Coordinator of
Special Customer Requests
in spare parts documentation
Mr Przeslawski, here we are right in the middle of the finishing
hall. The coaches appear to be absolutely perfect, at least to us.
What are the items to which the finishing team pays close
attention?
The finishing team performs important tuning and testing work on
the fully assembled vehicles in order to guarantee their road safety,
reliability and impeccable quality of workmanship. Test drives and
seal tests are run as well. The finishing team is responsible for
What are some of the actual tasks you perform here?
The first stop for any coach is a test rig on which the suspension
geometry of the front and rear axles is measured and corrected if
necessary. The finishing team also checks whether the brakes work
one hundred per cent. They adjust the speedometer as well as the
driving assistance systems. Then, the QA check is made.
What’s a QA check?
QA quite simply stands for Quality Assurance. The vehicles already
exit production in a technically correct condition. Nevertheless, the
mechanics meticulously check the power train and the engine against
a list of about 300 individual points, as well as the vehicle’s complete
design specification. This is done for every coach without exception.
And although there is usually nothing to find fault with, this vital step
is intrinsic to Quality Management at the EvoBus plant. The same
applies to the test drive.
What exactly does a test drive cover in this case?
The vehicles are taken on a 70 to 90 kilometre test route, reflecting
the realities of everyday driving. It covers country roads, main roads
and, of course, highways. During the journey, the colleagues check
the vehicle’s roadworthiness based on their lists with about 100 test
points. Then, here at our premises, the vehicle is driven over a
so-called vibration track – and the coach gets pretty shaken up.
By then, we know for a fact that the coach drives well, that nothing
rattles and that it feels like a real Setra.
What else is the coach put through?
There is the seal test for example. In a special hall, using a very fine
water mist, we check that all windows, doors and roof structures are
completely waterproof. The countless water droplets, with which the
coach is sprayed from all sides, are so tiny that they would make
every little crack in the seals of the vehicle visible.
Is the finishing then complete?
Not quite. What follows now is the final end check. This is a very
time-consuming test that can actually take up to six hours. One last
time the team goes through a list of several hundred positions point
by point. And although the vehicle has already been extensively
checked, we take the time again to ensure that the coach is in
absolutely impeccable condition. As you can tell, quality at Setra
enjoys a very high priority.
So now the coach is finally ready to be handed
over to the customer, right?
Basically, yes. Just to make absolutely sure that the customer receives
a coach that is perfect in every respect, it goes through a final
cleaning. Our motto for the last inspection is “How does the customer
see their new vehicle?”. The customer should have nothing to find
fault with when they are handed over their very own, customised,
new Setra.

The 12 finishing stations at a glance:
1. Verification of the axle geometry of the front trailing axle and rear axle
2. Verification of brake functions and tachograph
3. Quality Assurance testing of running gear and power train, as well as
complete design specifications
4. The vehicle receives additional running gear protection with bitumen
compound
5. Final paint and varnish finishing on the bumper
6. Application of film motifs
7. Preparation for final inspection (incl. drive on the vibrating track)
8. Seal testing with very fine water mist
9. Missing parts check
10. Test drive on country roads, highways and vibration track
11. Last final inspection of the entire vehicle
12. Final vehicle cleaning (interior and exterior)
30 | Setra Service & support
New from the
Setra Shop
W hen you hear people talking about Setra coaches and buses,
it isn’t always about the full-size ones. Model coaches from
Setra are very popular with fans and lovers of the brand around the
world. And now, a new one has been added to the range of products
available at the Setra online shop: the AWM coach model from the
ComfortClass 500 series in 1:87 scale. This is a faithful replica of the
S 515 HD touring coach, which was honoured with the “Coach of the
Year 2014” award by an expert jury at the international “Busworld
2013” show in Kortrijk, Belgium. The plastic model is packaged in a
folding box with a window.
Art. No. 1577 for 15.65 € plus shipping and handling costs
In the online shop, Setra fans will also find high-quality clothing and
gift ideas, such as the cutting-edge Setra chronograph. It’s not only a
practical timepiece, it’s also a great fashion accessory. The elegantly
designed chronograph features a black tachymeter bezel, mineral
crystal, date display, genuine leather strap, and a red dial with the
Setra logo. With its brushed stainless steel casing, this beautiful
watch is sturdy and suitable for swimming and snorkelling with 10 ATM
water resistance. Its centrepiece is a Citizen OS10 movement which
allows a stopping time of up to 12 hours.
Art. No. 0677 for only 99.00 € plus shipping and handling costs
Highlight from the Setra Shop: the stunning chronograph
These and other Setra Shop items can easily be ordered online at
https://shop.setra.de/mc/shop

Welcome to the Setra Family
Austria: Baumgartner Siegfried Autobusunternehmen, Königswiesen • Ebner Reisen GmbH, Villach • Franz Pfeifer Busunternehmen, Neustift •
Grass Bus GesmbH, Bürs • Herburger Reisen GmbH, Dornbirn • Kerschbaum Reisen GmbH, Zwettl • Nachbaur Reisen GmbH, Feldkirch • Pliem
Karl jun. Autobusunternehmen, Saalfelden • Rödinger Jochen, Sölden • Walzer Karl jun. Autobusunternehmen, Naarn • Germany: BRS,
Neustrelitz • Dartmann, Salzbergen • HHBS, Hamburg • Lensing, Reken • Quinting, Essen • Reinius, Frankenau • Von Seggern, Bad Zwischenahn •
Great Britain: Travel Europe, Wakefield • France: Chèze Autocars, Gimel Les Cascades • Escape Voyages, Ballots • Festiservices Sarl, Dreux •
Fournier Autocars, Trouville-sur-Mer • Les Cars Philibert, Caluire-et-Cuire • Rapides du Poitou, Poitiers • Réunir Grand Ouest, Janze •
Show Train, Le Fayet • Transports Girondins, Pessac • Italy: Autolinee Toscane SpA, Borgo San Lorenzo • Di Carlo Bus di Sandro di Carlo, Schiavi
d’Abruzzo • Marelli Loreno, Acquapendente • Paris Ultental Reisen KG des Paris G., Ulten • Ventre Michele & C. Snc, Marsico Nuovo •
Latvia: EcoLines, Riga • Luxemburg: Voyages Schiltz S.A., Büderscheid • Netherlands: Meering Touringcars Amsterdam B.V., Duivendrecht •
Poland: Janosik Sp. z o.o., Rzeszow • Romania: RS.C. Dorini Comprodexim S.R.L., Bucuresti • Slovakia: Sliv Tours, Bardejov •
Sweden: AB Robert Jönssons Omnibustrafik, Sunne • Carlstens I Bodafors AB, Bodafors • Fårbobuss AB, Oskarshamn • Hjerpe Buss AB,
Gustav, Lysvik • Väsebussarna AB, Väse • Wänseth Buss Storlien AB, Storlien • Switzerland: Brunner Ferienreisen AG, Sargans • AutoPostale
Svizzera SA, Regione Ticino Agenzia, Bellinzona • Rossi Viaggi AG, Gordola • Trasporti pubblici Moesano SA, Mesocco • Verkehrsbetriebe
Luzern AG, Lucerne
Stuart Jones, Till Oberwörder and Hartmut Schick at the “Coach of the Year 2014” awards ceremony (left to right)
An award-winning selection
The ComfortClass 500 was given the coveted “Coach of the Year 2014” title and the TopClass 500
was honoured with the “Grand Award” for touring coaches at the 2013 Busworld show in Kortrijk.
The Setra brand received a total of five awards at the event.
T he well-rounded overall concept of the new Setra
ComfortClass 500 touring coach generation,
which was first presented in autumn 2012,
impressed the international jury of experts, confirming
initial customer feedback on the new vehicles. Nineteen
European journalists awarded the “Coach of the Year 2014”
title to the Setra ComfortClass 500. The expert jury of
coach and bus experts evaluated workmanship, safety
features, braking and handling, interior noise, ergonomics
and passenger comfort, as well as the series’ operating
efficiency.
Stuart Jones, President of the “Bus and Coach of the Year”
jury, presented the award to Hartmut Schick, Head of
Daimler Buses, on October 18, 2013, at the international
Busworld 2013 show in Kortrijk, Belgium. Since 1989,
several European industry publications have jointly
awarded the “Bus of the Year” and “Coach of the Year”
titles alternately on a yearly basis. During the decisionmaking process, practicality and the overall concept of
the vehicles taking part in the “Coach Euro Test” were in
the foreground.
The “Coach of the Year” title was far from being the only
prize awarded to the Setra ComfortClass 500 in Kortrijk.
The series was also honoured with the “Green Coach
Award 2013”. This is the second time within three years
that the environmental prize from the “Omnibusrevue”
and “Busfahrer” journals for exceptionally fuel-efficient
vehicles was awarded to the Setra brand. Anne Katrin
”The
Green Coach
Award takes
the hard
facts into
account.”
Wieser, editor-in-chief of the “Omnibusrevue” publication,
highlighted the stringent testing the vehicles were put
through: “The Green Coach Award acknowledges the
hard facts which can be transparently tracked based on
published test results.” The valuation basis was a
calculated factor correlating fuel consumption to the test
vehicle’s weight. When tested on a very demanding,
600-kilometre-long route in the Swiss Saxon region, the
Setra ComfortClass 500 achieved the best fuel economy.
Setra’s new coach generation proved that it is truly
exceptional not only in terms of comfort and technology,
but also from an ecological perspective.
The TopClass 500, which celebrated its grand premiere
at the Busworld show in Kortrijk, was honoured with
three awards. The “Grand Award” for touring coaches
went to the new luxury class from Neu-Ulm. Following a
one-week test, the expert jury from the “European Coach
& Bus Week”, which traditionally precedes Busworld,
highlighted the superb environmental friendliness and
safety of the new three-axle Setra. The exclusive
long-distance touring coaches from the TopClass 500
series combine luxury with high-level functionality –
taking design, quality and safety to an all-new level.
“These awards clearly show that, with the Setra ComfortClass 500 in the premium class and the Setra TopClass 500
in the top luxury segment, we have paved the way into a
new era of coach technology,” said Hartmut Schick
referring to the flurry of awards given to Setra.

The UL business – Setra expands the MultiClass:
For winners
The high-strength seats
are precisely tailored to
overland, scheduledservice applications.
in the tendering business
Above, in the passenger compartment, grab bars in the
colour of your choice secure standing passengers. On
request, a double-width middle door is available, with an
optional folding seat, facing the demountable platform.
Powerful fan heaters keep the cold at bay even during
long stops with open doors. Options such as air conditioning and double glazing enhance comfort, as do the space
for parking a pram or wheelchair, and the optional lift for
passengers with limited mobility.
For the UL business, cost-effectiveness also means
maximum passenger capacity: platform extensions and
a cleverly chosen position of the centre door secure the
maximum number of seats in minimal space. This brings
us to the three variants: the S 415 UL business with a
12.2-metre length, the S 416 UL business with 12.7
metres and finally the 13.38-metre S 417 UL business –
offering 55, 59 and 63 seats respectively. No other
manufacturer offers more, at a comparable length and
identical seat pitch. The standing room of over 30 is also
quite exceptional as well. Depending on the variant, up to
100 passengers can travel in a Setra UL business. A key
advantage of its slim line is that it doesn’t carry a single
extra gram on its ribs.

S etra and overland business – a combination that
fits together perfectly. For decades, Setra has
played a leading role in scheduled-service
overland business. In fact, this is where one in four new
Setra vehicles currently earns its keep. The typical Setra
attributes, such as durability, quality and efficiency play a
decisive role in this tough segment. The new UL business
is a recognised, highly qualified specialist in the tendering business.
It was developed specifically for overland applications
and is precisely targeted to the sector’s requirements:
high passenger capacity, robust and practical equipment,
extended maintenance cycles with a particularly long
interval of 90,000 kilometres, and last but most certainly
not least, a very attractive entry-level price in the
MultiClass segment.
Setra has long known what operators need. In overland scheduled-services, cost pressure from tenders,
missing or declining funding and shorter line assignments
are increasing. The answer to these challenges is the
UL business. The new Setra expands the diverse
MultiClass family – functional, practical and completely
tuned for cost-effectiveness.
A “focus on the essentials” is the motto of the new
series. The business models are functionally equipped,
and they deliver everything an overland scheduledservices bus needs. The sturdy Setra transit seating
(optionally, Setra Route) with fabrics from the Setra
Collection is, with its high-strength seats, ideally
designed for overland use. The same applies to the
selection of spacious luggage racks, which can also
accommodate large bags. The shelves’ open lattice
structure makes sure that nothing is left behind. And
whatever may not fit above, can easily be swallowed by
the generous luggage compartment below, which holds
up to 6.9 cubic metres of luggage and bags.
The
new Setra
enhances
the diversity
of the
MultiClass
range.
The
UL business
is a real Setra
in terms of
safety as well.
The mid-sized 12.7-metre-long S 416 UL business
deserves special attention: it can accommodate up to
59 seated and 35 standing passengers. Nonetheless,
with its 6.58-metre wheelbase and tight turning circle of
just 22.35 metres, it is surprisingly agile. All variants are
equipped with two axles, which minimises costs while
ensuring maximum luggage space. The front and rear
overhangs are identical on all three buses. They only
differ in their wheelbase. The new models are typically
Setra, from their distinctive faces under their windscreens from the MultiClass series through to the
taillights. In between, you’ll find pure Setra quality, from
the cathodic dip painting to ensure rust protection all
the way through to expert workmanship.
The new compact, in-line six-cylinder Mercedes-Benz
OM 936 is located at the rear. It is installed upright,
achieves with 7.7 l displacement either 220 kW or 260 kW,
with a maximum torque of 1,200 or 1,400 Nm. The fourvalve engine features a fully electronic control system and
double overhead camshafts, and is the only engine of its
size with an adjustable exhaust camshaft. This camshaft
adjustment serves the thermal management for exhaust
aftertreatment, and for the regeneration management
of the particulate filter. With its rigid construction, the
engine is designed for long life and boasts very low oil
consumption. This is not only good for the environment,
it also ensures long maintenance intervals, while being
kind to your pocketbook. In short, it’s a real treat for your
bottom line.
All these statistics only provide a very rough outline
of the engine’s exceptional performance. You have to
experience how the diesel engine picks up even under
1,000 rpm, how spontaneously it performs in the
mid-speed range, and how willingly it makes use of high
speeds when needed. And, of course, how smoothly it
runs under all these operating conditions thanks to highly
sensitive common-rail injection.
The engine not only works cleanly, it is exceptionally
economical. It boasts the latest fuel-saving technology,
such as regulated alternators, the turbocharged air
compressor and the efficiency-optimised Mercedes
RO 440 rear axle. The appropriate gear plays a key role
as well: depending on the application, operators can opt
for either the six-speed manual transmission with the
easy-to-grip joystick, the fully automated eight-speed
Mercedes GO 250-8 PowerShift transmission, or even
a converter automatic transmission. Whether short or
long distances between stops, whether for lowland or
mountain driving, the new business models deliver
exceptional performance everywhere.
Your driver will recognise the familiar cockpit from the
MultiClass series. All controls are within easy reach, from
the switch for the driving light on the left, to the tachograph
on the right. The instruments, including the centrally
positioned colour display, are ideal to read.
And no matter whether to regulate air conditioning,
interior lighting, or other features – everything is very
straightforward. Space is provided for a cash box or
ticket printer. And above the driver the destination
display is positioned in its fairing. Floor-level, glazed
door windows improve visibility to the side from the
front and help passengers in the middle to exit the
vehicle.
The UL business is a real Setra in terms of safety as
well. It features an electronic brake system with traction
control, Brake Assist and ABS, a powerful engine brake,
disc brakes all round and the new, light and powerful
water retarder. The MultiClass business models are
optionally available with the ESP Electronic Stability
Programme.

The S 416 UL business:
59 seats and room for
35 standing passengers
at a length of 12.7 metres.
Past exhibitions
Setra shows & exhibitions
The new TopClass 500 was without a doubt the
star of the most recent shows and exhibitions.
Here is an overview of recent events and key
upcoming get-togethers.
Upcoming exhibitions
RDA Workshop, Cologne
7/29-31/2014
For the 40th time, the RDA Workshop will be the meeting place for the
international coach and group tourism sector. In 2014, the exhibition
will feature a new, clearly designed hall concept. Customers and
friends of the Setra brand will meet at the Daimler Buses stand,
where they can take a look at the TopClass 500 equipped with the
latest Euro VI technology. At the OMNIplus coffee bar, visitors can not
only enjoy delicious coffee specialties, they will also be offered a
wealth of information on aftersales. You can look forward to finding
out about all the great offerings from BusStore, the new pre-owned
brand for coaches and buses.
IAA Commercial Vehicles, Hanover
9/25-10/2/2014
“Driving the Future” is the slogan of the 65th IAA Commercial Vehicles
in Hanover. The latest technological innovations are the focal point of
this leading exhibition for mobility, transport and logistics. For coaches
and buses, the focus is on low fuel consumption and further reduction
of CO2 emissions. Once again, you’ll find Setra in Hall 14/15 at the
Daimler Commercial Vehicles stand – where you’ll experience the full
Setra model range for the first time, including no less than four world
premieres. With the S 416 LE, Setra will be presenting a low-entry
vehicle and therefore extending the areas of application of the
MultiClass range. In addition, three new members of the ComfortClass 500 will be introduced at the IAA. The S 515 MD which is
especially attractive in terms of its cost-effectiveness. A long
tradition continues with the new Setra S 511 HD Club Coach –
a compact vehicle for a variety of applications. And finally, the new
highly versatile S 519 HD, ideal for large groups, will be presented
as well.
SetraShow 2014, Neu-Ulm
11/8-9/2014
This year’s SetraShow builds on the outstanding success of last year’s
event, which made headlines with its amazing attendance record. All
the IAA vehicles will be exhibited at the CustomerCenter in Neu-Ulm.
This time again, the event will offer Setra customers and friends a
unique opportunity to test-drive the latest high-end Setra models.
At the SetraShow, we will be presenting all the highlights that
delighted and impressed visitors at the IAA. In addition to the new
TopClass 500, Setra will be showing the ComfortClass MD, the
new edition of the legendary Setra Club Coach, the new low-entry
MultiClass S 416 LE vehicle, and the spacious ComfortClass S 519 HD.
At the 2014 SetraShow, Setra will once again offer its international
guests a colourful and fascinating programme of guided tours,
presentations and shows. We know you’ll be surprised and impressed
once again!

Busworld Europe, Kortrijk (Belgium)
10/18-23/2013
During the Busworld 2013 show, at the world premiere of the Setra
TopClass 500, the new crowning glory in coach engineering was
presented to a large international audience. Numerous customers,
fans, representatives from the press and the entire EvoBus management team were present when the two TopClass 500 models were
ceremoniously unveiled. Also, for the very first time, an S 516 HD in a
double-axle, long-haul service version with a wheelchair lift was also
introduced. At the stand, Setra was honoured with several awards for
the TopClass 500 and the ComfortClass 500 (see article on page 31).
Other show highlights were the presentation of the new FleetBoard
Performance Analysis as well as the launch of the new BusStore
pre-owned coach and bus brand.
SetraShow 2013, Neu-Ulm
11/16-17/2013
It was the first world premiere at a SetraShow: the presentation of
the new UL business overland bus from the MultiClass 400 series.
The introduction of the UL business took place in front of a large
group of media representatives on the Friday. During the evening,
Setra customers and employees celebrated the premiere of the
TopClass 500. On the Saturday and Sunday, the SetraShow achieved
a new visitor record: close to 2,550 visitors, 400 more than last year,
came to the CustomerCenter in Neu-Ulm from over 20 European
countries and the U.S. The main focus of the two-day event were
the test-drives with the TopClass 500 and the UL business. Other
vehicles, also fairly new on the market, such as the ComfortClass 500,
were extensively tested. The sightseeing tour of the Setra classic
coach collection – shown for the first time in the context of a
SetraShow – was very popular too. Also new at the event were the
special children’s tours for little Setra fans.
TopClass 500 Roadshow, Romania
4/23-26/2013
During the four-day roadshow through Romania, Setra customers in
the South-East European country had the opportunity to extensively
explore and test-drive the new Setra TopClass 500. The participants
were especially impressed with the new luxury class’ high quality of
travel, functionality and elegance. The roadshow travelled all across
Romania through four cities: from Timisoara and Arad in the west, to
Sibiu in Transylvania, all the way to Râmnicu Vâlcea.
Best Bus on Tour 2014, the Red Bull Ring Spielberg (Austria)
5/13-14/2014
Participants of the Best Bus on Tour driving event at the Red Bull Ring
in Spielberg in Styria, Austria, had an opportunity to take part in a
very unique driving experience. The full range of Euro VI coaches and
buses from Setra and Mercedes-Benz, as well as several high-horsepower cars from Daimler, were available for test-driving at one of the
world’s most modern racing circuits. Participants enjoyed a get-together and shared dinner on the eve of the event. The more challenging
driving exercises were run in groups on the second day of the event.
Attractive replacement parts and service offerings from OMNIplus
rounded off the programme.
OMNIBUS 2014, Kloten (Switzerland)
11/7-8/2013
In November last year, EvoBus Switzerland welcomed close to 1,000
guests from all over Switzerland and Liechtenstein to its traditional
in-house exhibition in Kloten. The fascinating technical discussions
and the latest product highlights from Setra, such as the new
TopClass 500 and the ComfortClass 500, received great attention.
Another highlight was the presentation of the S 431 DT double-decker
coach with a Euro VI engine and 2+1 seating in a ComfortClass 500.
The OMNIplus service and maintenance offerings and the presentation
of the new BusStore brand for pre-owned coaches and buses in
Switzerland also met with high-level interest.

Setra Service & support | 39
New – ExpertHandling Training from OMNIplus:
Professional knowledge
that pays off
Much has changed, and not only with the introduction
of the new Euro VI engine generation. ExpertHandling
Training allows you to greatly enhance the operation of
your new coach, while securing a vital building block in
ongoing advanced training.
ExpertHandling training – content highlights
• Operation: Multi Function Key, cockpit, multifunction steering wheel
• Driving: assistance systems, engine and transmission, fuel consumption optimisation
• Service: maintenance and inspections, minor repairs while on the road
S etra coach’s state-of-the-art technology
explained in great detail in both function and
application by the manufacturer’s specialists –
even experts with a lot of experience stand to gain
considerable knowledge. You’ll find fascinating technology,
especially in Setra’s new 500 series. “Getting in and
driving off” without a hitch has never been easier thanks
to intuitive and straightforward operation, with all basic
functions being self-explanatory for professionals.
Nonetheless, if you hope to take full advantage of the
cutting-edge technology available in a TopClass,
ComfortClass or MultiClass vehicle, you should extensively familiarise yourself with all comfort and safety
systems. This is best done with the new ExpertHandling
Training programme. Covering key topics such as the
cockpit, drive technology or maintenance, the trainers
customise the training sessions to individual levels of
driver knowledge, and to specific questions and requirements.
The best take-off point with a new Setra is undoubtedly
the thorough instructions included when you pick up the
coach. Many valuable tips are also exchanged among
colleagues or at training sessions as well as in the detailed
operating instructions. The ExpertHandling Training
programme is the perfect complement to all this. Over
the course of a whole day, operators and their teams
have an opportunity to extensively familiarise themselves
with their new Setra – with their own vehicle, on site at
their location, directly behind the wheel, and on routes
where the drivers are at home. You can also take
advantage of this great service on Saturdays. You’ll
receive expert answers to all the questions that come
up throughout the first few days and weeks in practice.
The experienced trainers from OMNIplus have valuable
advice to share, since they know each and every Setra
down to the last detail: every key on the multifunction
steering wheel, detailed menu navigation and heating and
air conditioning controls, all the way through to sensitive
handling of the Powershift transmission. They even cover
the Setra TopClass 500’s new Multi Function Key which
enables a complete pre-departure check before you even
board the coach. It not only looks like a smart phone, it
really is just as versatile.
Drivers also have an opportunity to delve into the new
engines’ powerful performance characteristics. Those
that ensure that the coaches run more economically,
more smoothly and more quietly. An anticipatory
approach to driving is always in the foreground during
training, with a focus on safety, economy and comfort.
The new TopClass 500’s intelligent cruise control feature,
called Predictive Powertrain Control, is an advanced and
highly perfected instrument. Nonetheless, its operation’s
many facets need to be learned: which speed setting is
recommended, which “hysteresis”, or speed deviation
from the long-distance travel speed should be selected
to save fuel when rolling across hilltops.
The
experienced
trainers from
OMNIplus
have
valuable tips
and advice
to share.
But there are also very tangible items that are part of
ExpertHandling Training, such as checking fluid levels
and refill options, or dealing with snow chains and wheel
changes. You learn how to quickly and securely exchange
a lamp when you’re alone on the road, or if you decide to
take advantage of a quiet moment to clean the air
conditioning’s air filter. Error diagnosis is also addressed:
how to respond to the various signals on the display, how
the warning lights indicate levels of urgency and with
which colours, what needs to be responded to immediately
and what can be done at a later date?
Since this is an intensive course, the number of participants is limited to a maximum of twelve. After all, each
person has to be able to closely observe what’s being
discussed, ask for details, and of course try out all the
tips and tricks on offer. The better a driver knows their
Setra, the more economically and sparingly they can
drive it – and above all, more safely and in a more relaxed
fashion. They can transport their passengers even more
responsibly and identify even more strongly with their
coach.
And, perhaps best of all: ExpertHandling Training counts
as a fully-fledged module of the advanced training
according to the Professional Driver Qualification Act.
It can also be combined with other training programmes,
so that coach and bus drivers are ideally equipped to get
the most from their Setra.
More information is available at www.omniplus.com or
through your sales representative.

The new OMNIplus Training Center in Neu-Ulm
Four training rooms with state-of-the-art media, two workshop
halls with pits, column lifts and a brake test rig – the new OMNIplus
Training Center on the Werk IV grounds in Neu-Ulm offers the best
possible conditions for top training courses. Events for workshop
employees are in the foreground, with topics ranging from error
diagnosis to overhauling coach and bus frames.
The classic coach collection – the Setra S 315 HDH:
A lovingly cared for
treasure
The brand tradition is alive and well, in part thanks to the Setra classic coach collection and its
perfectly maintained beauties. The latest addition to the historic collection is a 1996 Setra S 315 HDH –
a “Coach of the Year 1993” winner, whose design and technology set standards at the time.
I n following with a great tradition, this unique coach will continue
to be the source of great pleasure in the Setra classic coach
collection, where it will be cared for with enthusiasm and passion.
This exclusive collection of 18 rare models impressively illustrates
Setra’s history. For the public to enjoy when selected classic coaches
take part in rallies. Or, when they are displayed at their most polished,
recently at the Retro Classics show in Stuttgart. From the S 8, the
very first Setra coach from 1951, through to this latest addition to the
collection: a Setra S 315 HDH built in 1996. A comparatively young
classic, but nonetheless a very special one. Had its previous owner,
Swiss operator René Heiniger, kept the coach over all these years in a
well-tempered hall, the S 315 HDH would hardly be in better condition
today. With its impeccably maintained equipment and a gloss as flawless as on the day it was delivered.
And yet it covered some 500,000 kilometres between its first
registration in May 1996 and its journey to the Setra classic coach
collection in Neu-Ulm last November. What type of lifestyle did the
S 315 HDH enjoy with “Heiniger Carreisen” from Uster in the Canton
of Zurich? Well, between April and October, it regularly travelled to
Venice, Prague, Ljubljana and Copenhagen, in the summer to Lake
Garda, or in the footsteps of William Tell over the Klausen Pass, as
well as in many other parts of Europe. The Heiniger flagship coach
was also given some extra special treatment: the 315 HDH
was driven mainly by the boss himself. It was only ever
washed by hand and was able to spend winters in an
indoor hall. Although goodbyes are never easy, René
Heiniger isn’t too sad, since he knows he is passing the
S 315 HDH into caring hands.
1991: new design, new standards
The 300 series plays a special role in the history of the
Setra brand. When introduced in 1991, it set all-new
standards that are still impressive today – as did the
previous series. Its numerous customer-oriented innovations amazed even the experts. Perhaps more than
anything, the innovative design of the coach’s bow was
fascinating: with its lateral wings over the front axle which
still shape Setra design today. And with the revolutionary
integrated rear-view mirror system developed by Setra
and baptised the “ladybug antenna” by trade show
visitors. The new exterior mirrors not only gave the coach
a distinctive look, they also provided all-round visibility –
laterally as well as in the previously blind area in front of
the vehicle. Just a quick look into the electrically
adjustable mirror was needed for every coach driver to
be persuaded of the system’s advantages. René Heiniger
also quickly recognised the qualities of the new series:
“When I saw the S 315 HDH and its development at the
Neu-Ulm plant, I immediately knew that this would be my
coach,” recalls the 59-year-old operator.
Although the S 315 HDH was built on the concept of the
predecessor model 200 series, the new 300 series was
“reinvented”, especially in terms of its operation and
maintenance. The multifunctional electronic display, used
in a coach for the first time, informed the driver on the
condition of all major systems. A notification was given
automatically or by pressing a button on the steering
column and signalled status with different colours:
red for messages relating to road safety, and orange for
those addressing operational safety. In addition to the
standard six languages for text messages, further
languages could be easily programmed.
Unprecedented ease of maintenance
Ease of maintenance played a major role in the design
of the new Setra S 315 HD. Customer service staff and
service technicians had greatly contributed to its evolution. This led to the development of an exceptionally
service-friendly coach, which included some extras that
were anything but expected at the time. Examples of
this include the V-belt tension via compressed air, an
easily removable front panel, or the easy access to the
windscreen washer system. All error messages were
automatically stored in a microprocessor, and could then
be analysed and rectified in the workshop. Also, access
to the engine was designed in a way that was more
maintenance-friendly than ever before.
Another great customer benefit was that, in spite of more extensive comfort
fittings and safety equipment, the coach was not any heavier. This was achieved
through computer-based structural optimisation of the materials used, in relation
to the overall structural strength of the bus frame.
Flower vases as special equipment
The fact that the Setra 300 series was ahead of its time was confirmed in 1993 by
a jury of journalists who honoured the coach with the coveted “Coach of the Year”
award. The series’ sales success was equally impressive: no less than 1,686 units
were sold by the time it was replaced with the 400 series in 2001. René Heiniger’s
S 315 HDH coach later received additional extras such as a wide-angle front and
rear camera, a video and DVD player, an induction loop auditive system for the
hearing-impaired – and a vase of flowers on each window pillar. This was a special
request from the service-oriented Swiss operator.
“In this immaculate condition, you could still drive this coach anywhere today,”
raved Ottmar Steiner, Setra’s chief mechanic for the classic coaches, during the
handover of the S 315 HDH Setra to the collection. He was also delighted to have
a little less work to do. The usual mandatory expert restoration can easily be
postponed in the case of this classic coach which has been taken care of so
passionately.

Hello and goodbye: the S 315 HDH stays and Heiniger Carreisen’s new Setra S 415 GT-HD
“Final Edition” heads home
BusStore, the new pre-owned coach and bus brand from Daimler Buses:
Tried. Tested. Trusted.
During the BusStore Show we spoke with Hans Smits, Head of Key Account Management & the
European Pre-Owned Coach and Bus Business, and Dr Bernhard Neef, Head of the European
Pre-Owned Business.
plans round out the package. Furthermore, with the
OMNIplus brand, BusStore customers have access to a
unique range of services within a pan-European service
network.
Why should an operator buy a pre-owned coach
or bus from BusStore?
Mr Smits: What distinguishes BusStore are its dedicated
coach and bus expertise, its predictably high quality and
a multitude of services relating to pre-owned coaches
and buses.
Dr Neef: BusStore acts independently, purchases
attractive pre-owned vehicles, which are not necessarily
attached to new vehicle purchases. So it’s always worth
speaking with BusStore first.

Dr Neef, how will this higher market transparency be achieved?
Dr Neef: With BusStore, the customers know what they get. We assign
our vehicles into Gold, Silver and Bronze categories, according to
very clear quality criteria – which is absolutely unique in the industry.
For example, Gold vehicles are a maximum of three years old, have
been driven up to 300,000 km, prepared with a high level of quality
and have a warranty on their powertrain.
Dr Bernhard Neef, Head of the
European Pre-Owned Business
Mr Smits, what motivated Daimler Buses to introduce the
BusStore brand?
Mr Smits: The objective was to independently reorganise our preowned coach and bus business in Europe. This is reflected in a
separate, fourth Daimler Buses brand. BusStore encompasses all
activities in Europe relating to pre-owned coaches and buses from
Setra and Mercedes-Benz, as well as from competitive brands.
Can you tell us more?
Mr Smits: BusStore stands for partnership, integrity and significantly
enhanced market transparency, since all our European pre-owned
vehicle sites now form a well-connected network. The extensive
offering includes several hundred pre-owned touring coaches,
overland, city and minibuses from our Mercedes-Benz and Setra
brands, as well as vehicles from other brands and manufacturers.
But potential buyers look for pre-owned vehicles on the Internet
as well, don’t they?
Mr Neef: Of course. And our website www.bus-store.com offers
access to hundreds of coaches throughout Europe with a single click.
Thanks to clear search criteria such as type of application, make,
model and first registration, you can get an overview of what’s
available and very quickly find what you’re looking for. The site is laid
out in eleven languages, with even more to follow.
What additional services can
BusStore offer?
Dr Neef: On request we take over
vehicle transfer and registration, or
even customs clearance in the case
of export. Through Mercedes-Benz
Financial Services, we offer customised
financing and insurance. Individual service
BusStore is at your service all across Europe
Hans Smits, Head of Key Account Management & the
European Pre-Owned Coach and Bus Business
The ComfortClass 500
also scores in demanding
shuttle services
T Where can these pre-owned coaches and buses be purchased?
Mr Smits: BusStore is present at 17 locations across Europe. This is
very unique as well.
What exactly can BusStore do better than others?
Dr Neef: BusStore understands tomorrow’s pre-owned coach and bus
market, and can bring together the right vehicle with
the right prospective customer early on. For
instance, we’re linked with new vehicle sales where
trade-ins are agreed on. For trade-ins, we assume
pricing, preparation and resale. On request, we
also offer additional services such as deregistering
a used coach.
Ten S 517 HD for Brussels airport shuttle:
The BusStore Show enjoyed a successful debut
The long-standing IGOM International Used Bus & Coach
Fair found a successful successor: the international
BusStore Show. On the last weekend of February, the
pre-owned coach and bus event – with its enhanced
concept – celebrated a successful premiere. The show
attracted close to 1,300 visitors from over 23 countries
to Neu-Ulm on the site of the German BusStore facility
adjacent to the EvoBus bus plant. The BusStore Show will
be continued: in the future it will be held yearly just
before the beginning of the travel season.
he appeal of superb coaches to comfort-seeking travellers has
also been recognised for economically challenging business
applications – and tenders in the shuttle service sector are no
exception. Outstanding safety and comfort are behind this increasing
appeal. The latest example is Voyages Leonard, the largest Frenchspeaking tour operator in Belgium, and part of the Sales-Lentz Group
in Luxemburg. The company successfully operates the 60-kilometrelong shuttle line between the Brussels Airport to the city and back.
Under the name FLIBCO, ten white and blue Setra S 517 HD coaches
have been in continuous use since July 2013. They run every half hour,
from morning to night, 24 times a day. Up to 12,000 passengers are
transported by coach every month, with an anticipated annual mileage
of close to 280,000 kilometres. The ComfortClass 500, with its
excellent fuel consumption and long maintenance intervals, scores
brilliantly – especially at these high mileages. The Setra coaches are
equipped with the latest safety systems: ABA2, ART, SPA and
Attention Assist. The air conditioning system, in three performance
versions, along with the inviting Voyage seats and generous storage
space for luggage, ensure maximum passenger comfort. Modern
Wi-Fi access is also available on board, free of charge.
This level of comfort and service doesn’t necessarily have to cost
travellers a lot. Tickets for the “low-cost shuttle” can be purchased
for prices ranging from 5 to max. 22 euros, either on the Internet, as
an iPhone app, at the ticket counter on site, or directly from the
driver. The Brussels City Shuttle is a prime example of how the
ComfortClass 500 can also successfully take on economically
challenging business models, with its attractive lifecycle costs and
full-fledged Setra values, such as reliability, robustness and durability.
The financing concept is also very attractive: after 2.5 years and a
total mileage of 700,000 kilometres, the shuttle coaches can be
traded in for ten new S 517 HD coaches at the end of 2015. To date,
an agreement for the supply of 30 ComfortClass 500 vehicles has
been confirmed.

Part two of Avanti’s world tour with the ComfortClass 500:
A once-in-a lifetime
adventure
A record-breaking journey in 215 days: on board a Setra S 515 HD from
Breisgau, Germany, to Tierra del Fuego, via Shanghai. In part two of our
report, we look back on the longest coach trip in the world with tour
operator and coach driver Hans-Peter Christoph.
O ne of the most breathtaking passages along
the Pan-American highway is located in
Colombia just beyond Medellin: narrow,
hairpin curves blasted into rock – and without guard rails –
wind around deep abysses. Ancient bridges stretch over
raging white water, and then steep ramps, sparkling in
the bright sunlight, lead up to altitudes of 4,300 metres.
A little later, we emerge from a wide sweeping descent
into the wild nature of the humid, tropical jungle. Small
buses and vans swarm like mosquitoes around the
imposing, red Setra S 515 HD coach which Hans-Peter
Christoph has driven from Freiburg all the way to South
America via Shanghai. Avanti’s Managing Director honks
the horn of the red giant, as is usually done here when
overtaking, as he concentrates and passes by a truck
convoy. The road clears once again.
It’s days like this for which Christoph has been either
sitting behind the wheel or looking after his tour group
as host, organiser and entertainer during the stops. For
which, over a three-year period, he applied for visas and
custom documents from his office in Breisgau – reserving
hotels, researching ferry schedules and even booking a
round-trip flight. He has been on the road for 20 weeks.
First through Turkey, Iran and the Central Asian steppes
to China – where he had to undergo a local driving test
and have his coach inspected and certified by the local
Never
before has a
coach tour
covered
more than
52,000
kilometres
across four
continents.
Technical Control Board. organisation. Then he embarked
on the second segment of the journey through America,
from the northern to the southern tip, where he also ran
into a few complications. Following the shipment of the
coach across the Pacific ocean from Shanghai to Alaska,
the Setra S 515 HD was held by U.S. Customs. It was only
three months later that the tour group was able to travel
onwards in their own ComfortClass 500. In the meantime, they travelled in replacement coaches through to
Colombia. But even this unexpected hurdle was unable to
stop the exceptional marathon. Never before had a coach
ventured on a journey that would cover a staggering 
52,000 kilometres, over four continents, six climatic zones, 26 countries
– and along the Silk Road and Pan-American highway, the two perhaps
most legendary routes on the planet. On the scheduled day of
departure, more than just a few passersby believed that the Avanti
coach with the “Freiburg – Tierra del Fuego, departure: Monday 8:00
clock” display panel was a belated April Fool’s joke. But Christoph
managed to bring his vision to life.
“I knew that this trip would be the absolute highlight of every driver’s
life,” says Christoph who has been driving trucks and buses through
Europe and the Middle East over the past 35 years. But what appeared
to be a dream to bus drivers and passengers alike became a test of
strength for the ComfortClass 500 – one that it passed with flying
colours. On the many Turkmen potholes, where the optimised running
gear proved its excellent suspension and ride characteristics. In the
42-degree-in-the-shade region of Turfan in Western China, one of the
lowest points of the earth. Under extremely humid conditions in
Cartagena, Colombia. And on the highest passes in the world. Even
in the extremely thin Andean air, the coach’s 315 kW, 10.7-litre in-line
six-cylinder engine performed its duty – reliably and powerfully.
There was surprisingly little to do for Anatoli Reklin, the tour’s service
technician. In Kazakhstan, the catalyst had burned out and needed
replacing, and in Colombia, the particle filter had to be regenerated.
In both cases, what caused problems were the low-grade fuels from
Iran and China, whose residues became problematic during the coach’s
12-week customs odyssey. “Setra’s ComfortClass 500 S 515 HD
coach is not only the safest and most low-emission model on the
market, it’s also amazingly reliable,” says Christoph. “And that’s why
we were able to travel according to plan on every single one of the
tour’s 218 days. The only delay was my train from Frankfurt back to
Freiburg.” Since Avanti deployed two drivers on every segment of the
trip, a journalist from the Omnibusrevue magazine joined the group
in South America behind the wheel of the Setra S 515 HD. Even this
expert confirmed: “It didn’t make any difference to the coach where
it was, it just ran and ran and ran.”
Following shipment of the ComfortClass 500 to Alaska, the journey
appeared to have come to the end of the road. The U.S. Customs at
the Port of Tacoma refused to allow the brand-new Setra to travel
onward. And even the Saint-Christopher medallion which Avanti’s
Managing Director had mounted on the dash before departure
couldn’t help. But Hans-Peter Christoph responded quickly and hired
other coaches on site with which the group continued their tour. For
Setra Customised | 47
twelve weeks, between Alaska and Colombia, the group travelled in a
coach standard that would have been considered obsolete in Europe
even 15 years ago. This was a test of patience that almost brought
Christoph to his limit: “I was about to blow off the whole thing, but
no one gave up and everyone encouraged me to carry on.” And the
moment he was allowed to continue the trip in his Setra coach at
the port of Cartagena, after twelve long weeks of uncertainty, is one
that Christoph will always remember as being one of the trip’s most
emotional highlights: finally taking a seat behind the wheel in his
familiar cockpit. And, of course, seeing his passengers indulging in
the luxurious comfort of the S 515 HD: with comfortable recliners,
generous spacing between seats, vis-à-vis seating groups with tables,
230-volt outlets, and, not to forget, a high-performance air-conditioning
system.
The system was life-saving, perhaps now more than ever, since the
most amazing scenic segment of the journey took the group through
the hot, humid jungle – along the Pan-American highway through
Colombia, Ecuador, Peru, Chile and Argentina. A wild, 18,000-kilometrelong patchwork carpet. With at times bumpy dirt roads, at times
paved streets, at times real highways, and for the most part welldeveloped motorways. And all along the way, there was hardly a
single Latin American trucker that even regarded the motorway’s
almost constant solid double yellow line. “On the other hand, fuel only
costs about 20 cents a litre here,” laughs Christoph. “And the winding
curves are a lot of fun.” On the last 700 kilometres through Patagonia,
via ferry over the Strait of Magellan to Tierra del Fuego, the globetrotters
became contemplative: the Setra S 515 HD only encountered two
cars. Then, just before reaching the final destination, Christoph played
Karel Gott, the German folk musician’s famous “Einmal um die ganze
Welt” (transl.: Just once all around the world) through the speakers in
the passenger compartment – although it’s not usually his kind of
music. But now, he feels euphoric, grateful and relieved beyond
measure. And although Ushuaia, the southernmost city in the world,
is anything but a one-horse town, he has to fight back tears. After
Christoph takes his driver’s card, for the very last time on this trip,
from the Setra’s digital tachograph, he doesn’t need very long to
regain his composure. His first thought: how tempting it would be to
backtrack along this amazing journey. Another 215 days far away
from home – but Christoph is able to put the brakes on his bus
driver’s heart. Already though, in his imagination, new destinations,
new landscapes and adventures are beginning to take shape.
Hans-Christoph Peter knows for a fact that the idea of another world
tour just won’t let go. In 2016, he would like to begin the next
record-breaking tour around the globe. And, of course, once again
with a great tour group and a very special coach ...

A new rear box for the 500 series:
A big box with room to spare
The rear box for the new generation of coaches is spacious, ideal for year-round use and variably
equipped. It will be offered in versions ideally suited to the ComfortClass 500 and TopClass 500.
S ometimes even the most spacious luggage compartment is too
small. And sometimes guests travel with luggage for which a
special carrier would be more suitable, i.e. skis or snowboards. The
new Type M ski box, exclusively made for Setra, is the answer to
these passenger requirements.
The box is made of glass-fibre reinforced plastic (GRP) and is based
on a sturdy metal frame. It measures 750 x 2,375 x 2,220 millimetres
(length x width x height) and fits seamlessly into the lines of the new
generation of coaches. It doesn’t even alter the coach’s exceptional
aerodynamics – a key feature of the new 500 series. The ski box was
tested directly on 500 series vehicles in the wind tunnel.
The box offers storage space of about three cubic metres behind its
swing-up, side-pivoting flap designed for easy loading. With its many
equipment features, it can be used variably in six loading versions.
The box’s basic equipment includes two rakes. Mounted vertically,
they can carry up to 36 flat pairs of skis, and horizontal mounting
enables up to 12 standing snowboards. With its additional storage
system, it can also conveniently carry luggage. The ski box is a
genuine all-rounder. A ready-made special equipment package
includes a variety of aids for securing loads, including support braces,
expanders, tightening straps and a safety net. Moreover, a hook-in
ladder facilitates safe loading and unloading.
The weight of the box is approximately 180 kg without the storage
system, and its permissible total weight is 500 kilograms. If not used,
it is mounted on level supports. For mounting the box to the coach,
all that is required are the usual four bearings at the rear. The box can
be mounted easily with the help of a forklift. A contact surface on the
bottom of the ski box is provided for this purpose. Laterally integrated
handles help to accurately position the box.
The box is positioned at a distance of 80 millimetres to the rear of
the coach. Therefore, ventilation of the engine compartment is not
adversely affected. For checks or service work on the engine, the
unloaded ski box, supported by a gas spring, can be pivoted to the
side in a few steps and the engine cover can be opened.
Due to the box’s dimensions, the view through the rear window
remains unaffected. Optionally, Setra can provide a rear view camera
integrated to the ski box for reversing. The ski box is available in two
versions, each one respectively matched in design to the ComfortClass 500 or the TopClass 500. Technically, both models also fit the
other coach series. Painting and lettering can be customised to
specific requirements, so that the box is as individual as the coach
itself.

A well thought out and highly versatile
carrying system: the ski box can hold either
up to 36 pairs of skis or 12 snowboards

W o r l d

Transcription

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