2006, issue 1 - "YES" - Yancey`s Employee Site

ancey
Pride
Y
REPORTING NEWS OF INTEREST TO YANCEY BROS. CO. EMPLOYEES
Summer 2006
A Message from Jim
Dear Friends:
In this
Issue of
Yancey
Pride
Safety First ! . . . page 2
WOW . . . THIS IS UNBELIEVABLE !
That's the first thing that popped into my mind when I looked through this issue of PRIDE. All
of the new employees who have joined us, the new facilities we're opening, the job promotions
and those of you who have been recognized for your Yancey Pride just overwhelmed me.
Add to this the efforts we're making towards recruiting more employees through our Technical Colleges and high school events, our being recognized by Caterpillar for being the best in
dealing with one of their major mining customers, and our second business ethics award. This
is quite impressive.
I shouldn’t be surprised by these accomplishments, recognitions and honors. I hope you feel
as I do that Yancey has the most dedicated and well-trained Technicians, Specialists, Managers and Employees of any construction equipment and engine dealer in the United States.
Each and every one of us takes great pride in serving our customers and helping all of them
be more successful in their business ventures.
I’m proud of all of you and what we've
done, but I’m even more proud of the
trust our customers place in us when
they rely on Yancey to serve and solve
for them and help them succeed.
Meet the Newest
Members of the YBCo
Family . . . pages 3 - 7
Yancey Wins 2nd Business
Ethics Award . . . page 6
Yancey's Technical College
Programs . . . page 8
Recruiting at Atlanta Motor
Speedway . . . page 9
Ag Products Makes Sure to
"Git R Done" . . . page 9
HR Update . . . pages 10-11
Without each of us doing our best every day, we're just another equipment
dealer. But, together as a team, we are
the dealership that others in our industy
visit to see and feel how a Cat dealership
should operate.
Yancey Scholarship
Winners . . . page 11
Promotions and Job
Changes . . . page 12
I hope you will enjoy this issue of Yancey
PRIDE - and take pride with me.
Recognition from
Caterpillar . . . page 13
Thanks,
Six Sigma Update
. . . pages 14 & 15
Jim Stephenson
President
Chris Hough, Packaging Operations Manager for Yancey Power
Systems, and Jim Stephenson officially open our new Griffin Power
Systems Packaging facility.
New Facilities Spreading
Across Georgia . . . page 16
2
Is it the Flu or Something Else? Carbon
Monoxide Poisoning Alert - Just the Facts
Carbon Monoxide (CO)
poisoning is the leading cause
of accidental poisoning deaths
in the USA . How many of you
have gas appliances in your
home? When was the last time
you had them serviced and
tested? Last year? Five years
ago? Ten years ago? Never?
Safety First !
What is Carbon Monoxide
(CO)?
Physical Properties
• Carbon Monoxide is a
flammable, colorless, odorless,
tasteless, toxic gas produced
during incomplete combustion
of fuel –Natural Gas, Oil, Coal,
Wood, Kerosene, Propane,
etc.
Medical Properties
• Up to 25% of chronic CO
poisoning may be misdiagnosed as flu symptoms.
• Once again, CO is a
stealth gas – it can kill before
you know it’s there.
• The human body does not
have immunity against carbon
monoxide.
• CO takes twice as long
to leave the human body as it
does to enter.
• CO can build up at low
levels before symptoms of CO
poisoning begin to appear.
• There are at–risk groups
to CO poisoning; those who
breathe faster (infants, fetuses,
small children) and those who
already cannot take in the same
amount of oxygen as a healthy
adult (elderly, sick, those with
respiratory disease). These
groups of people can develop
symptoms of CO poisoning
with lower concentrations of
CO present.
• CO inhibits and replaces
Oxygen in the bloodstream
Symptoms – Quick Facts
• Low Level CO Poisoning
- “flu-like” symptoms; headaches, fatigue, nausea, dizziness, confusion, irritability.
• Moderate Level CO Poisoning - vomiting, drowsiness,
loss of consciousness.
• High Level CO Poisoning seizure, coma, permanent brain
damage, ultimately death.
A Few Words About Carbon
Monoxide Detectors
Carbon Monoxide Detectors
are widely available in stores
and you may want to consider
buying one as a back up --BUT
NOT AS A REPLACEMENT for
proper use and maintenance of
your fuel-burning appliances. However, it is important for
you to know that the technology
of CO detectors is still developing, that there are several types
on the market, and that they are
not generally considered to be
as reliable as the smoke detectors found in homes today.
of Consumer Reports), the
American Gas Association,
and Underwriters Laboratories
(UL) can help you make an
informed decision. Look for UL
certification on any detector you
purchase.
Carefully follow manufacturers’ instructions for its placement, use, and maintenance.
Some CO detectors have
been laboratory-tested, and
their performance varied. Some
performed well, others failed
to alarm even at very high CO
levels, and still others alarmed
even at very low levels that don’t
pose any immediate health
risk.
And unlike a smoke detector, where you can easily confirm the cause of the alarm, CO
is invisible and odorless, so it’s
harder to tell if an alarm is false
or a real emergency.
So What’s a Consumer to
Do? First, don’t let buying a
CO detector lull you into a false
sense of security. Preventing
CO from becoming a problem
in your home is better than
relying on an alarm. Follow the
checklist of DOs and DON’Ts.
Second, if you shop for a CO
detector, do some research on
features and don’t select solely
on the basis of cost. Non-governmental organizations such
as Consumers Union (publisher
DO have your fuel-burning
appliances -- including oil and
gas furnaces, gas water heaters, gas ranges and ovens, gas
dryers, gas or kerosene space
heaters, fireplaces, and wood
stoves -- inspected by a trained
professional at the beginning
of every heating season. Make certain that
the flues and chimneys are connected,
in good condition, and
not blocked.
DO choose appliances that vent their
fumes to the outside
whenever possible,
have them properly
installed, and maintain them according
to manufacturers’ instructions.
DO read and follow
all of the instructions
that accompany any
fuel-burning device. If
you cannot avoid using an unvented gas or
Prevention is the Key to
Avoiding Carbon Monoxide
Poisoning
kerosene space heater, carefully follow the cautions that come
with the device. Use the proper
fuel and keep doors to the rest
of the house open. Crack a
window to ensure enough air
for ventilation and proper fuel
burning.
DO call EPA’s IAQ INFO
Clearinghouse (1-800-4384318) or the Consumer Product
Safety Commission (1-800638-2772) for more information
on how to reduce your risks
from CO and other combustion
gases and particles.
DON’T idle the car in a garage -- even if the garage door
to the outside is open. Fumes
can build up very quickly in the
garage and living area of your
home.
DON’T use a gas oven to
heat your home, even for a
short time.
DON’T ever use a charcoal
grill indoors -- even in a fireplace.
DON’T sleep in any room
with an unvented gas or kerosene space heater.
DON’T use any gasolinepowered engines (mowers,
weed trimmers, snow blowers,
chain saws, small engines or
generators) in enclosed spaces.
DON’T ignore symptoms,
particularly if more than one
person is feeling them. You
could lose consciousness and
die if you do nothing.
Welcome to the Newest Members of the Yancey Bros. Co. Family
Debra Almond,
Accounts Payable,
Corporate,
Austell
Jerry Attaway,
Product Spt.Rep.,
Power Systems,
Austell
Scott Aughtman,
Service Technician,
Cat Rental Store,
Savannah
Brian Bailey,
Service Technician,
Earthmoving,
Gwinnett
Wesley Bailey,
Service Technician,
Earthmoving,
Austell
Henry Berry,
Service Technician,
Cat Rental Store,
Albany
Valerie Billinger,
Warehouseman,
Earthmoving,
Austell
Robert Branch,
Service Technician,
Earthmoving,
Austell
Amelia Braxton,
Credit Collector,
Corporate,
Austell
Anthony Brown,
Service Technician,
Earthmoving,
Austell
James Bryant,
Technician Trainee,
Earthmoving,
Augusta
Ricky Burke,
Service Technician,
Power Systems,
Austell
Scott Burnett,
Service Technician,
Earthmoving,
Calhoun
Matt Casey,
Sales & Rental Rep,
Cat Rental Store,
Albany
Kenneth Causey,
Service Technician,
Earthmoving,
Austell
William Cothran,
Service Technician,
Earthmoving,
Albany
Ricky Cronon,
Transportation,
Cat Rental Store,
Calhoun
Jay Crosby,
Service Technician,
Earthmoving,
Augusta
Sara Cruickshank,
Sales Admin.,
Earthmoving,
Austell
Johnny Crumpton,
Rental Technician,
Power Systems,
Austell
Thomas Dale,
Service Technician,
Earthmoving,
Calhoun
Craig Deen,
Service Technician,
Earthmoving,
Brunswick
John Ellis,
Warehouseman,
Earthmoving,
Austell
Staci Ferrell,
Sales Admin.,
Earthmoving,
Austell
Jason Field,
Rental Coordinator,
Cat Rental Store,
Gwinnett
Ian Forgey,
PM Technician,
Earthmoving,
Austell
Thomas Fowler,
Service Technician,
Earthmoving,
Austell
Timothy Fowler,
Service Technician,
Earthmoving,
Austell
Sue Frank,
Packaging Admin.,
Power Systems,
Griffin
Jamal Gear,
Warehouseman,
Earthmoving,
Austell
Andrea Giddens,
Admin. Assistant,
Earthmoving,
Savannah
Michael Goddard,
Service Technician,
Power Systems,
Griffin
Scott Grainger,
Service Technician,
Earthmoving,
Austell
Jean Gribble,
Credit Applications,
Corporate,
Austell
Cody Griffith,
Service Technician,
Earthmoving,
Austell
New Employees
James Acree,
Service Technician,
Earthmoving,
Dublin
3
New Employees
4
Welcome to the Newest Members of the Yancey Bros. Co. Family
Michael Hadaway,
Service Technician,
Earthmoving,
Columbus
William Hardy,
Product Support
Rep.,
Power Systems,
John Hebert,
Service Technician,
Earthmoving,
Austell
Noel Hill,
Receptionist,
Corporate,
Austell
Craig Jersey,
Service Technician,
Ag Products,
Dublin
John Kennedy,
Yard Coordinator,
Earthmoving,
Gwinnett
Tamiko Law,
Warehouseman,
Earthmoving,
Austell
Jeffery Lee,
Service Technician,
Ag Products,
Albany
Shawn Luque,
Rental Rep.,
Cat Rental Store,
Cumming
Chris Maxwell,
Warehouseman,
Earthmoving,
Austell
Paul McDermott,
Pump Technician,
Cat Rental Store,
Kennesaw
Hunter McGuire,
Service Technician,
Earthmoving,
Austell
Terry McHone,
Service Technician,
Earthmoving,
Albany
Neicola McMillan,
Warehouseman,
Earthmoving,
Austell
Michael Meredith,
Serv. Tech. Trainee,
Earthmoving,
Macon
Larry Meyer,
Service Technician,
Earthmoving,
Brunswick
Brian Moore,
Warehouseman,
Earthmoving,
Austell
Chisum Morris,
Service Technician,
Power Systems,
Jefferson
Edward Mullis,
Rental Coordinator,
Cat Rental Store,
Austell
Edilberto Opetina,
Project Engineer,
Power Systems,
Austell
Shannon Owen,
Service Technician,
Earthmoving,
Austell
Sharon Padgett,
Cash Applications,
Corporate,
Austell
Wesley Paine,
Hydraulics Manager,
Earthmoving,
Austell
Dan Posey,
Service Technician,
Earthmoving,
Austell
Thomas Edder,
Service Technician,
Power Systems,
Albany
April Prater,
Parts Sales,
Power Systems,
Macon
Eric Ray,
Service Technician,
Earthmoving,
Valdosta
Murry Roberson,
Service Technician,
Power Systems,
Austell
Mike Rugg,
Service Technician,
Earthmoving,
Gwinnett
Ellis Shiver,
Service Technician,
Earthmoving,
Valdosta
Michael Singleton,
Service Technician,
Earthmoving,
Columbus
Neil Skipper,
Sales Rep.,
Ag Products,
Macon
Cherie Smith,
Administrative Asst.,
Earthmoving,
Austell
Luz Snyder,
Sales Administation,
Bldg. Const. Prod.,
Austell
Rose Szpak,
Accounts Payable,
Corporate,
Austell
Chris Taylor,
Service Technician,
Earthmoving,
Gwinnett
Welcome to the Newest Members of the Yancey Bros. Co. Family
Jeffrey Terrell,
Service Technician,
Earthmoving,
Austell
Timothy Warth,
Service Technician,
Power Systems,
Resaca
Guy Weaver,
Service Technician,
Earthmoving,
Augusta
Tracy Weber,
Service Technician,
Earthmoving,
Savannah
Beau Werner,
Warehouseman,
Earthmoving,
Brunswick
Craig White,
Service Technician,
Earthmoving,
Gwinnett
Alvin Whitlock,
Service Technician,
Earthmoving,
Brunswick
Neal Wilborn,
Service Technician,
Power Systems,
Griffin
Chuck Wilson,
Service Technician,
Power Systems,
Griffin
Joel Yawn,
Steamer,
Earthmoving,
Austell
David Yelton,
Service Technician,
Power Systems,
Jefferson
Arthur Howard,
Service Technician,
Earthmoving,
Austell
Brantley Sims,
TEPS Coordinator,
Power Systems,
Austell
Brett Stubbs,
Service Trainee,
Earthmoving,
Dublin
Chris Hofacre,
Service Technician,
Earthmoving,
Gwinnett
Charles Thomas,
Service Technician,
Bldg. Const. Prod.,
Austell
Chris Butler,
Yard Coordinator,
Cat Rental Store,
Columbus
Claudia McNeal,
HR Benefits Coord.,
Corporate,
Austell
Martell Dennis,
Service Technician,
Earthmoving,
Austell
Collin Cordell,
Rental Rep.,
Cat Rental Store,
Brunswick
Daniel Hamrick,
Service Technician,
Earthmoving,
Gwinnett
David Parker,
Service Technician,
Bldg. Const. Prod.,
Savannah
David Anglin,
Service Technician,
Earthmoving,
Albany
Michael Card,
Shop Supervisor,
Earthmoving,
Calhoun
DonnaMarie Hupp,
Credit Collector,
Corporate,
Austell
Mark Thompson,
Yard Coordinator,
Bldg. Const. Prod.,
Austell
Eric West,
Service Technician,
Power Systems,
Moreland Ave.
Timothy Erkhart,
Service Technician,
Earthmoving,
Savannah
Frank Rawls,
Service Technician,
Earthmoving,
Dublin
Gerald Chambers,
HR Recruiter,
Corporate,
Austell
Allen Latham,
Sales Rep.,
Earthmoving,
Austell
Henry Moore,
Service Technician,
Power Systems,
Macon
James Landers,
Service Technician,
Cat Rental Store,
Columbus
Paul Lawson,
Service Technician,
Bldg. Const. Prod.,
Austell
Aaron Stephens,
Financial Bus. Mgr.,
Earthmoving,
Austell
New Employees
Chris Temple,
Service Technician,
Power Systems,
Resaca
5
6
Welcome to the Newest Members of the Yancey Bros. Co. Family
New Employees
Garth Ethridge,
Rental Coordinator,
Cat Rental Store,
Gwinnett
William Steed,
Service Technician,
Earthmoving,
Columbus
John Bailey,
Computer Tech.,
Corporate,
Austell
John Knapp,
Service Technician,
Earthmoving,
Albany
RJ Potts,
Service Technician,
Earthmoving,
Gwinnett
Ross McLendon,
Service Technician,
Earthmoving,
Austell
Henry Moore,
Parts Sales,
Bldg. Const. Prod.,
Austell
Heath Eidson,
Service Technician,
Earthmoving,
Austell
Kyle Joiner,
Transportation,
Earthmoving,
Valdosta
Justin McCandless,
Service Technician,
Power Systems,
Moreland Ave.
Vicki Dudley,
Chief Fin. Officer,
Corporate,
Austell
Kevin Robinson,
Rental Coordinator,
Cat Rental Store,
Austell
Wesley Shoop,
Service Technician,
Earthmoving,
Gwinnett
Brian Clark,
Service Technician,
Earthmoving,
Albany
Lonny Wright,
Transportation,
Cat Rental Store,
Savannah
Joe Gaddis,
Warehouseman,
Earthmoving,
Calhoun
Mark Lefor,
Service Technician,
Power Systems,
Macon
Mark Martin,
Project Engineering,
Power Systems,
Austell
Travis Carl Hulsey,
Service Technician,
Earthmoving,
Calhoun
Mary Clawson,
Warehouseman,
Earthmoving,
Gwinnett
Michael Phillips,
Computer Technician,
Corporate,
Austell
Mike Kable,
Service Technician,
Earthmoving,
Gwinnett
Tim Faircloth,
Service Technician,
Earthmoving,
Albany
Raymond Johnson,
Service Technician,
Earthmoving,
Austell
Stephen Prentiss,
Tech. Communicator,
Bldg. Const. Prod.,
Austell
Ferlin Hulsey,
Service Trainee,
Cat Rental Store,
Austell
Kyle Culberson,
Rental Coordinator,
Cat Rental Store,
Austell
Norman Perkins,
Transportation,
Cat Rental Store,
Austell
In 2005, the Better Business Bureau serving Metro Atlanta, Athens and Northeast Georgia selected
Yancey as one of four recipients of their “2005 Better Business Bureau Torch Award for Marketplace
Ethics.” Being awarded this honor was a milestone in Yancey Bros. Co.'s history.
And now, in March of this year, the Better Business Bureau of Central Georgia and the CSRA
(Central Savannah River Area) named Yancey as a recipient of their “2006 Torch Award for Marketplace Ethics.” Congratulations to every Yancey employee. Without your hard work, values
and commitment, our company would not be accepting this honor. Treating others in an ethical
manner is not something we have to think about, but something we do all day every day.
Welcome to the Newest Members of the Yancey Bros. Co. Family
7
Although we don't have photos of these new employees, please welcome them into our Yancey Family
position
division
location
Stephen Adkinson
Michael Berkman
Sonny Brown
James Cantrell
Marion Corley
Eric Cusic
William Green
Jeffrey Hudson
Stacy Kersey
Ronald Lee Kevin Ling Darrell Lockhart
Derek Morgan
Martin Mueller
Dennis Myers
James Newby
Carolyn Rainey
Anthony Roussell
Justin Smith
William Armstrong
William Collins
William Brown
William Graves
William Ryan Connolly
James Brown
Service Technician
Parts Sales
Aviation Pilot
Service Technician
Service Technician
Transportation
Service Technician
Warehouseman
Branch Service Manager
Aviation Pilot
Service Technician
Warehouseman
Warehouseman
Service Technician
Transportation
Service Technician
Accounts Payable Clerk
Service Technician
Service Technician
Service Technician
Service Technician
Steamer
Service Technician
Warehouseman
Transportation
Earthmoving
Power Systems
Corporate
Earthmoving
Earthmoving
Cat Rental Store
Power Systems
Earthmoving
Power Systems
Corporate
Power Systems
Earthmoving
Earthmoving
Earthmoving
Power Systems
Earthmoving
Corporate
Power Systems
Earthmoving
Earthmoving
Earthmoving
Earthmoving
Power Systems
Earthmoving
Cat Rental Store
Macon
Augusta
Austell
Calhoun
Brunswick
Kennesaw
Augusta
Albany
Savannah
Austell
Augusta
Gwinnett
Bloomingdale
Austell
Augusta
Macon
Austell
Moreland Ave.
Austell
Austell
Valdosta
Savannah
Austell
Austell
Kennesaw
What's a "New Product Introduction" Team?
When Caterpillar rolls out new products, it’s up to Yancey to get the scoop and convey it to everyone that needs this information
to continue doing their jobs well. Information about new Cat and competitive machines is crucial for us to maintain our profitability
and increase our market share.
To help distribute information about new products and train new sales representatives, a new department has been established.
The New Product Introduction (NPI) team was formed to ensure that Yancey Bros. Co. employees in Sales, Service, and Product
Support are informed and knowledgeable of new products and that our sales and service literature, tooling, training, and marketing
programs are in place and available to our customers as new products are introduced.
Heading up this new department is Bill Abraham, our new NPI Manager. Bill joined Yancey in 2003 as a BCP Sales Representative and brings eighteen years of experience in the construction equipment industry to his new position. Most recently Bill served
as BCP Finance Business Manager. Rounding out the NPI team are Brian Tieslau and Dan Kelly. Brian and Dan both joined
Yancey in 2005 as Sales Trainees.
Our new NPI team hit the ground running with a “Basic Iron” training class where they spent two days reviewing Cat and competitive machines and spending time on the equipment yard getting hands-on experience on the machines that they highlighted in the
classroom. In addition to their own training, our NPI team will work with Cat to provide product training for our sales team.
Other important tasks for our NPI team will include creating and maintaining the machine configurations that we typically stock
at Yancey as well as maintaining the machine specification sheets for all the Yancey stores. The team is also developing a database
that will serve as a single source of new product information
for Sales Representatives. This database will include the
newest information and spec sheets for Cat and competitive
machines, demo results, and the outstanding features and
performance information for each machine.
While our NPI team is working hard to provide our Sales,
Service, and Product Support departments with the most
up-to-date product information available, Dan and Brian will
also be learning product information, increasing their market
awareness, and developing their sales skills by working with
the demo operators and supporting the Earthmoving sales
department. A major goal of the NPI team is to build a confident and knowledgeable pool of candidates ready to hit the
Caterpillar's newest product, the M-Series Motorgrader.
field without delay!
New Employees
name
8
Living the College Life . . . Yancey Style!
Yancey Bros. Co. sponsors one-year Certificate programs in Heavy Equipment Technology at
Altamaha Technical College, West Central Technical College, and North Georgia Technical College. Yancey also sponsors, along with six other
southeastern Cat Dealers, a two-year Associates
Degree program at South Georgia Technical College.
Tech Colleges
Altamaha Technical College
Altamaha Tech, located in Baxley, will conduct
their Yancey-sponsored class in Heavy Equipment
Technology program in Georgia. Yancey and Altamaha Tech, working as partners, kicked off
their inaugural class this past October. Instructor
Albert Wildes, began the program with 14 students: Jared Beecher, Lawrence Bradley, Cody
Brotherton, Melvin Copeland, Joe DeWitt, Josh
Foskey, Jason Harden, Brent Johnson, Cody
Madray, Patrick Merier, Chase Ragland, Phillip Rentz, Justin Strauch and Matthew StrickMembers of the "Yancey Diesel Club" from Gwinnett Tech are featured in front of
land.
an older Cat D10 dozer while visiting Peoria this past summer. The students raised
The program is located off the regular campus
money through fund-raisers to pay for their factory trip.
at the former National Guard Armory in Baxley.
Renovated by the school (new computers, furniture, desks and Avenue shops. From these internships, we hired 12 new employphysical upgrades to the building) the facility is primed and ready ees. We welcome Nick Truell, Chad Gore, Brandon Phillips,
to help serve our South Goergia branches. To assist in training
Josh Herrell, Brett Childers, David Posey, John Wehrle, Carlos Almon, Josh Brock, Rick Heard, Michael Little and Brian
the students on Caterpillar equipment, the school purchased two
new Cat machines to go along with the components, engines, Ball to the Yancey family.
Led by program instructor Tony King, West Central Tech exlearning materials and training aides that Caterpillar and Yancey
pects to start the fall session with a class of 25-30 students in
are providing.
the Heavy Equipment Technology program and we look forward
to working with the new students and seeing them in their internships in 2007.
South Georgia Technical College
Yancey's Jim Larson (left) and Jeff Cornwell (right) presented a
check representing Yancey's first year cash contribution to Altamaha Tech Vice President Elaine Tuten last year. Caterpillar
matched our $25,000 contribution with an additional $25,000.
North Georgia Technical College
Beginning in September, Yancey's sponsorship of the Heavy
Equipment Technology program at Gwinnett Tech is being moved
to a new college campus - North Georgia Technical College in
Clarksville. This move will benefit not only YBCo, but it will open
up the program to more students in northeast Georgia. It was a
mutual decision of both Yancey and GTC to relocate the program
so that it could continue to grow and serve more students. We
expect to have 20-25 students in the inagural NGTC class. All
students that were enrolled in the GTC class will continue their
schooling at Gwinnett Tech and will finish the program at that
school.
North Georgia Tech is the oldest technical college in Georgia
(they recently celebrated their 100th anniversary) and has a campus complete with dorms. This will give our students from outside
the Clarksville area an economical means of attending college.
West Central Technical College
West Central Technical College is located west of metro Atlanta in Carrolton. West Central Tech's two completed classes have
produced interns working in our Austell, Kennesaw and Moreland
South Georgia Technical College is located in Americus and is
a "Think Big!" program. "Think Big!" is a Caterpillar sponsored two
year Associates degree program that is supported at South Georgia Technical College by seven southeastern Caterpillar dealers.
The program consists of students going to class for eight weeks
and then following up with eight weeks of internships - continuing
this rotation for two years. This past year we sponsored and hired
three graduates of the program, Ross McLendon, Heath Eidson
and Matthew Burks.
Lance Teele, Adam Camp and Christopher Crenshaw are
beginning their second year of the program and are working with
the Austell and Albany shops during their internship programs.
At this time we have ten qualified students that have applied
for the four "Yancey" slots in the SGTC program. Should any
of the other sponsoring Caterpillar dealers not send students for
their allotment of spaces, we will make sure that future Yancey
Technicians get these valuable slots.
Our SGTC students will intern out of our Austell and Albany
shops. All of the students are under the guidance of the Think
Big! program instructors Rick Davis and Mike Treadaway.
Recruiting Event Draws 135, Another Scheduled
interested in beginning careers
as Diesel Technicians.
Representatives from all
four Tech Colleges were in attendance to meet the students
and answer their questions,
and six Yancey Technicians
who have graduated from
these programs were on hand
for a "Q & A" session with the
students and counselors.
The high school students
that attended the event were
hand selected by our Human Resources Office after
they had requested tickets in
advance through an internet
sign-up or through their school
Counselor's office. HR was
able to get in touch with all the
schools to determine which
students were truly interested
and which ones simply wanted
a "field trip", and only those
identified as being potential
Tech College students received
invitations.
The 90-minute "meeting"
portion of the event included
multiple speakers, a viewing of
our Yancey recruiting video, an
afternoon lunch and numerous
giveaways. Prior to the "meeting" the students were able to
watch the NASCAR Craftsman
Truck Series qualifying and
Nextel Cup practice session.
We had students from as
far away as St. Marys (located
on I-95 at the Georgia/Florida
line) attend the event, and from
all indications it was a very
successful affair. Now that
we have identified prospective
students for next year's classes, we'll work with our Technical Colleges to assist them in
other recruiting efforts and in
enrolling these future Yancey
Service Techs into their Heavy
Equipment Diesel Technology
programs.
Plans are for us to again
sponsor a NASCAR-themed
recruiting event this upcoming October on the Friday of
race week at AMS. Cat Racing team owner Bill Davis,
Cat driver Dave Blaney and
the Caterpillar #22 Dodge
have already committed to
attend.
Ag Division Makes Sure They "Git-R-Done"
"Git-R-Done!" That's exactly what our Ag Products division did when the well-known
comedian Larry The Cable Guy, from the Blue Collar Comedy Tour, purchased a Challenger®
tractor from Yancey as a gift for his friend and mentor, Jeff Foxworthy. The Challenger MT525B
was delivered to Mr. Foxworthy by Larry, complete with a Red Bow, last September.
Jeff Rich, an Ag Sales Representative from our Albany store, worked with the manager of
Foxworthy’s hunting retreat near Columbus to secure the sale of the Challenger. The manager
of Foxworthy’ hunting preserve was so impressed with this Challenger that he traded in his
John Deere and bought a second Challenger, an MT400B, for the preserve.
Jeff Foxworthy is an avid deer hunter when he is not on tour. A couple of years ago he
purchased some land near Callaway Gardens, just north of Columbus, so he could pursue his hunting passion. Foxworthy lives with his family in the north Atlanta suburbs
near Alpharetta and can easily drive down to his property in around two hours.
In a September visit to the Tonight Show with Jay Leno, the cast members of the Blue Collar Comedy Tour talked about Jeff’s new tractor. Jay
Leno asked Jeff if he had a John Deere at which time Foxworthy told him,
“No way, it’s a Caterpillar®! ”. Jeff added that his favorite hobby is getting on
his Challenger and mowing. Since his Tonight Show appearance, Foxworthy has added to his fleet with the purchase of a batwing cutter from us.
This is not the first time a Challenger tractor from
our Ag Products division has been featured on TV
at a hunting preserve near Callaway Gardens. In
2003, with the help of Steve Lynch, Earthmoving
Sales Representative, and George Copelan, Earthmoving Product Support Representative, our Ag division
was able to provide two Challenger tractors for the filming
of an episode of Bill Jordan’s Realtree Outdoors. During the show, which airs Sunday mornings on ESPN2, the
Challenger MT200 and MT400 series tractors were used
to
demonstrate how to properly plant wildlife game plots.
Jeff Foxworthy has swapped his horse for a pair of new
Incidentally, Foxworthy was at this filming and was able to
Challenger agricultural tractors. We're not sure if Larry the
see Challenger tractors in action for the first time.
Cable Guy has traded in his hog yet.
Git-R-Done
Not only do we sponsor
Diesel Technician programs
at four of Georgia's Technical
Colleges, we also spend a considerable amount of resources
on helping these four colleges
recruit students. Jeff Cornwell, our Technician Recruiter,
spends a major percentage of
his time assisting these schools
in their efforts to find the best
qualified young men and women for their upcoming classes.
Service Managers from all our
divisions also spend a lot of
time helping make sure these
schools select the best possible candidates.
This past October, Yancey
and Caterpillar held an event
at the Atlanta Motor Speedway
that drew more than 135 high
school students from across
the state. We also had high
school Technical Instructors
and Guidance Counselors plus
a few parents that joined us for
an afternoon of racing fun and
career information.
The primary objective of
this event was to help identify
high school students that are
9
10
Long Term Care Insurance to be Offered
Planning for Long Term Care can directly impact your financial well being in retirement
What is Long Term Care Insurance? Long Term Care Insurance is designed to help protect you from the financial burden that
is often associated with receiving home and community based care when you, or a family member, has a prolonged physical illness,
a disability, or a cognitive impairment that requires either in-home health care, assisted living, or a stay in a nursing home. Long Term
Care Insurance is a benefit option that Yancey will be offering its employees, and their extended family members.
Why would you want Long Term Care Insurance? Nursing home costs can run over $61,000 in one year. That’s a large sum
of money, especially if it’s coming out of retirement funds or family assets. Long term care is generally not covered by conventional
health insurance or Medicare; therefore, Long Term Care should become an integral part of your overall retirement and financial
planning, to protect your assets and quality of life.
People of all ages find themselves in long-term care situations due to injury, illness, or other circumstances. Without proper planning, the costs of long-term care can be a serious risk to your financial security. If you’re thinking, “It won’t happen to me” – 40% of
people receiving long-term care services are between the ages of 18 and 64!
Are you caught up in the “sandwich” generation; caring for your own children as well as your parents, and maybe your
grandparents? Along with long term care for you and your spouse, you may also secure long term care for your spouse, your parents,
parents-in-law, grandparents, grandparents-in-law, adult children, and spouses of adult children.
HR Update
How does long term care work?
• You choose a daily maximum benefit amount, options of $100, $150, or $200, which equates to a specific three year Lifetime Benefit Maximum.
• In order to receive the benefits, you must be assessed and confirmed as having a chronic illness or disability, in which
there is either a loss of the ability to perform at least two activities of daily living, or a severe cognitive impairment.
• There will be a one-time 60 day waiting or elimination period.
• Once these criteria have been met, the plan will pay 100% of the daily maximum benefit that you chose, for assisted living facility care, and 75% of the daily maximum that you chose, for home and community based care.
For eligible Yancey employees who elect Long Term Care Insurance for themselves, during our Open Enrollment (August 9 – August 23, 2006), or when first eligible after 90 days of employment, there is guaranteed coverage without medical underwriting. If you
elect coverage for your spouse, parents, or other qualified family members, they will have to qualify by answering a medical questionnaire, and once approved, they will receive the same rates as a Yancey employee. In addition, just by being married, you will receive
a 10% discount, whether or not you elect coverage for both you and your spouse.
In the next few weeks, we will be providing you with additional information on Long Term Care Insurance. In the meantime, assess
your retirement and financial plans for the future and see if Long Term Care Insurance would be an asset for you and your family.
28 Employees Recognized for their Yancey Pride
Each and every day hundreds of Yancey employees help make us better in the eyes of our customers and with each other, and we are
very proud of that. Occasionally, we have employees who have truly gone “above and beyond” their duties to Serve, Solve and Succeed
that we wish to recognize. Recently the following individuals were recognized by their supervisors, and we know you join all of us in congratulating them for their extraordinary service to Yancey Bros. Co.
Shane Carlyle
Michael Allison
Donald Baldwin
Donald Baldwin
Eddie Byrd
Frank Prosser
Brenda Samples
Tricia Carter
Gail Eakins
Barry Pettit
Bud Sementilli
Jaime Brantley
Jim Morrow
Adam Swanson
Roger Culberson
Jeff Aycock
Dustin Cauthen
Mike Griffith
add’tl work for Rabun County on a weekend to ready a machine they were considering for immediate purchase
add’tl work for Rabun County on a weekend to ready a machine they were considering for immediate purchase
letter from DeKalb Co. Seminole Landfill commending Donald for his work and efforts and their sincere
appreciation for his work
f/s repairs and invoicing had improved greatly since Donald took over -- handled Florida Rock issue on own
for customer
stayed late during emergency repair situation on Friday night
stayed late during emergency repair situation on Friday night
stayed many late evenings to test over 40 candidates for 2 IS positions
did 2 peoples' jobs in accounting department for 3 months during period of short staff
“get the job done” attitude - always assists others to assure that all work is done
received letter from Safeguard Landfill congratulating Barry on his professionalism
Hale Pipeline commented on his professionalism and work ethic - assisted repairing problem machine
stayed late to make sure shipment went out - -UPS and FED EX had already been picked up - -found location on own to handle
2 certificates awarded - during change over GA Power conversion
2 certificates awarded - during change over GA Power conversion
worked 12 hour shift - then came back for emergency engine repairs
worked 12 hour shift - then came back for emergency engine repairs
worked 12 hour shift - then came back for emergency engine repairs
worked 12 hour shift - then came back for emergency engine repairs
continued on next page
'06-'07 Yancey Scholarship Winners Announced
11
The Charm & Goodloe Yancey Foundation is pleased to award five new scholarships to Yancey families. Each student will receive
$3,000.00 per year to be used for books and tuition. Eligible students can re-apply every year. Congratulations to the five students
who will be receiving scholarships this year!
In addition to the five newly awarded scholarships, Yancey has renewed scholarships for the 2006-2007 school year for 15 previously awarded scholarships. All together, we have 20 Yancey families supported by the Charm & Goodloe Yancey Scholarship Fund.
Scholarship Winners for the 2006 –2007 school year:
Jessica A. Garner
Jessica is the daughter of Lisa Pye. Lisa is in our Credit Department in Austell. Jessica attends Georgia State University. She is
working towards her dream of becoming a lawyer.
Stephen J. Morgan
Stephen is the son of Darrell and Tish Morgan. Darrell is in our Parts Department at the Austell Cat Rental store. Stephen attends
Gainesville State College and hopes to complete his education with a Bachelor’s degree.
Donald A. Pittman
Donald is the son of Donald Pittman. Donald is in our Parts Department at the Brunswick store. Donald attends Georgia Tech. and
is studying Engineering and ultimately plans on receiving his Professional Engineer License.
Samantha Rizzo
Samantha is the daughter of Joseph Rizzo. Joe is in our Information Services Department in Austell. Samantha attends the State
University of West Georgia, and is working towards her goal of becoming a social worker.
Lisa Thompson
Lisa is the daughter of John and Yolanda Thompson. John is in our Six Sigma Department in Austell. Lisa will be attending Kennesaw State University where she plans to get a degree in education. Lisa’s goal is to become a third grade teacher.
Stephen Morgan
Donald Pittman
Samantha Rizzo
Lisa Thompson
BlueCross BlueShield Website Information
It doesn't matter which of the three medical plans you have, you can log onto www.bcbsga.com at
any time to: change your primary care physicians (PCP), view claims status, view/print an explanation
of benefits (EOB), receive benefit information (co-pays, etc.), request a new member ID card, access
health-related research tools, view and print your Certificate Booklet, and to connect to many other
additional helpful services.
Go to Member Access, and set up your own User ID and Password, to take advantage of all the above
services. Also, POS members receive a quarterly edition of BCBSGA's publication, Today's Health
and Wellness Magazine. This is a free publication BCBSGA offers participating POS members.
28 Employees Recognized for their Yancey Pride, continued
Daniel Perkins
Matt Taylor
Stacy Maxwell
Darrell Woods
Mark Laskey
Wendy Robbins
Terry Heuer
John Stover
Bob Edwards
Mario Libosada
Chris Williams
worked 12 hour shift - then came back for emergency engine repairs
worked 12 hour shift - then came back for emergency engine repairs
block time tech at Rinker - called back to job after 8 PM - drove to get parts worked until midnight
extra efforts at T.E. Minerals - needed add’tl volunteers to help on project worked 109 hours in 1 week
stayed late several evenings in a row to assist tech to complete project with deadline
assisted in transfer of oil samples from PM to expedite rush job
additional assist in helping other employees
additional assist in helping other employees
returned to GEM jobsite after going home to troubleshoot downed machines
worked late numerous evenings to assure IS department issues were handled during time of short staff
worked late numerous evenings to assure IS department issues were handled during time of short staff
HR Update
Jessica Garner
12
Job Promotions and Changes Within the Yancey Family
Clint Blair
Job Promotions
David Davidson
Bill Abraham
Kacy Jeselnik
Ramona Banks
Lisa Pye
Jane Law
name
branch
division
new position
Bill Abraham
Joseph Alexander Ramona Banks Chris Bell
Clint Blair Jeffery Branch
Buddy Brand
Preston Brooks
Matthew Burks
Shane Carlyle
James Chitwood
Scott Cline
Malcolm Coetzee
Clayton C Courson
David Davidson Shelly Davis
Kelley Earl
Sandra Eisner
Wayne Evans Jr. Michael Ferguson Brad Genchi
Tim Hatcher
Gary Hemrick Christopher Hofacre
Kacy Jeselnik Mark Laskey
Stan Lassiter
Jane Law John McLean
Chris McNeese
Vic Morris
Mike Moulder
Travis Neely
David Peacock
Susan Popwell
Raymond Potts
David Powell
Lisa Pye Chris Queen
Garret Romberg
James Russell
JP Schaaf Blake Snyder
David Soliday Wayne Thom Brian Tieslau
Tom Tucker
Ron Vandegrift Jennifer White Casey Williams Austell Austell Austell Albany
Austell
Dublin
Gwinnett Gwinnett Albany
Calhoun
Austell Austell Gwinnett Brunswick
Austell Austell Austell Austell
Columbus Austell Calhoun
Valdosta
Austell Gwinnett Austell Austell Austell
Austell Austell Austell Austell
Austell Austell
Dublin
Austell Gwinnett Valdosta
Austell Austell Savannah
Valdosta
Austell Gwinnett Austell Austell Austell
Austell Savannah Austell Gwinnett Earthmoving
Earthmoving
Corporate Earthmoving
Earthmoving Earthmoving
Earthmoving
Earthmoving
Earthmoving
Earthmoving
Building Const. Products Building Const. Products Building Const. Products
Earthmoving
Earthmoving Earthmoving Corporate
Earthmoving Earthmoving
Power Systems Earthmoving
Earthmoving
Earthmoving
Earthmoving
Cat Rental Store Corporate
Earthmoving
Corporate Earthmoving
Earthmoving
Earthmoving
Earthmoving
Power Systems
Earthmoving
Corporate
Earthmoving
Earthmoving
Corporate Rental Services
Earthmoving
Earthmoving
Cat Rental Store Rental Services
Earthmoving Power Systems Earthmoving
Rental Services
Earthmoving
Earthmoving Earthmoving
New Product Intro. Manager
Sales Representative
Accounts Payable Clerk
Service Leadman
Sales Representative
Technician 6
Sales Manager
Technician 1
Technician 2
Parts & Service Manager
Field Service Technician
Service Manager
Service Technician
Service Manager
Product Support Rep.
Prod. Spt. Admin. Assistant
Executive Assistant
Sales Inventory Coordinator
Service Supervisor
Inventory Control Specialist
Product Support Rep.
Service Manager
Customer Service Rep.
Technician
Supervisor
Technical Instructor
Vice Pres. - Sales Support
Credit Collections Coord.
Corporate Sales Rep.
Corp. Inventory Control Mgr.
Vice Pres. - Product Support
Service Supervisor
Comm. Service Super.
Technician 3
Events Coordinator
Technician
Service Supervisor
Assistant Credit Supervisor
Rental Representative
Field Service Supervisor
Technician 5
Rental Coordinator
Technician 1
GET Specialist
Product Support Manager
Sales Trainee
General Rental Manager
Service Manager
Warranty Analyst
Sales Representative
John McLean
Brian Tieslau
Casey Williams
Chris Queen
Travis Neely
Joseph Alexander
Gary Hemrick
Mike Moulder
Scott Cline
Sandy Eisner
Stan Lassiter
Vic Morris
We occassionally receive
letters from Caterpillar and
other suppliers congratulating us on our efforts as one
of the world's leading Cat
Dealers. Here are a couple
of those letters we thought
you may like to see.
13
®
January 11, 2006
Mr. Bud Wilfore
Yancey Bros. Co.
P.O. Box 43326
Atlanta, GA 30336
Dear Bud,
I know you are aware that Vulcan Materials has different kinds of surveys focused
on supplier quality. They recently sent me the results of a very specific survey they
administered nationally in 2005 concerning their mobile equipment Dealers/Suppliers. The survey has 20 questions which are focused mainly on Product Support
issues. The questions cover things like how well you communicate problems, how
quickly you get a Technician to them when they need one, or if you have a technical
person assigned to their account, etc. etc.
I am delighted to let you know that Yancey was awarded the highest score of any
of the 27 Cat Dealers in NACD that Vulcan does business with. Further more, your
score has improved from a 5.69 in 2003, to a 7.33 in 2004, and finally an 8.51 in
2005. Your dealership was surveyed by 15 Vulcan quarries. This makes your score
even more impressive as the score is not weighted based on the number of surveys.
Some Dealers were only surveyed by 2 or 3 quarries.
I would like to thank you and all your staff who work on this very challenging account. Your dealership is proof that difficult issues can be overcome when we all
really understand those issues and address them as you have done.
Sincerely,
21 June 2006
Dear Mr. “Bud” Wilfore and Mr. Lassiter:
I really appreciate your warm hospitality when I visited your office with Mr.
Phelan on June 14.
I deeply impressed well organized operation in your company through the shop
tour and understood competitive market condition in North America very well
by the presentation. I believe our open discussion and mutual better understandings on each other business and operation will promote our future success
in the earthmoving business.
We, SCM, would like to continue doing our best efforts to serve best products in
quality and performance to your customers.
I wish your further growth and success in your earthmoving business.
We,SCM, welcome your visiting to SCM with important customers in spring or
autumn which are most beautiful seasons in Japan. I am looking forward to seeing you again in future.
Thanks and best regards,
T.Ono SCM Akashi Vice General Manager
Executive VP Bud Wilfore (left) and VP Stan Lassiter
(right) with T. Ono son and John Phelan, both with Shin
Caterpillar Mitsubishi Ltd. of Japan. SCM, a partnership between Caterpillar and Mitsubishi, produces
most of the Caterpillar Hydraulic Excavators that are
sold across the world.
Thank Yous
Dave Hopper
Vulcan Account Manager
Caterpillar Corporate Accounts
14
Six Sigma Continues to Grow & Prosper at Yancey
Black Belts Complete DMEDI Training
Our first class of Six Sigma Black Belts (Greg DeWalt, Kim Parker, and Joe Swayne) completed DMEDI training in Chicago early during the year. The DMEDI methodology is used in the creation of a new process as compared to DMAIC methodology which is used in
the improvement of an existing process. Several of the new projects they undertook during 2006 employed the new skills, techniques,
and statistical tools learned in DMEDI training.
DMEDI Methodology
DMAIC methodology
1.0
Define
Opportunities
2.0
Measure
Performan ce
3.0
Analyze
Opportunity
4.0
Imp rove
Performan ce
5.0
Control
Performan ce
6 Sigma Update
DMAIC vs. DMEDI
DMAIC vs. DMEDI
DMAIC
DMEDI
Process, Service
or Plant
Currently Exists
Completely New
Customer Need
Currently Being Met by
Some Means
Not Currently Met by
Existing Process, Product,
Service or Plant
New Product or
Service Introduction
Carry Over Problem
Significant Part of
New Content
New Black Belts Announced
Three employees were recently selected to participate in
the second wave of training to become Yancey’s newest Six
Sigma Black Belts. John Thompson has been with Yancey
Bros. Co. three years and most recently held the Kennesaw
Cat Rental Store Branch Manager position. John Miller ‘s
previous position was as Atlanta Parts Manager, and he has
been with Yancey for 12 years. Tim Huffman was serving as
Standard Jobs Coordinator and has worked at YBCo for the
last 10 years. The group will receive four weeks of training in
Chicago, before graduating as Black Belts in August, 2006.
Yancey's newest Six Sigma Black Belts are (L-R):
Tim Huffman, John Thompson and John Miller.
Six Sigma . . .
• Focuses on customer satisfaction and the “bottom line”.
• Uses questions and metrics to measure, analyze, improve
and control the way we do things.
• Has a goal of near perfection.
Six Sigma Project Updates
We currently have two full-time Black Belts and three others are in the middle of their four-week training. One of the
full-time Black Belts, Joe Swayne, is also in the middle of
his training to become a Master Black Belt. The following
is a listing of projects that have been completed or are currently underway at YBCO.
Greg DeWalt
CRS Customer Damage Recovery – Completed –
Design process to identify and invoice customers for damages to equipment they are responsible for.
AG Warranty Recovery – Completed – Design process to
improve recovery and track warranty claims to AGCO for
Challenger and AgChem products.
CMI PINS Growth – Control - Develop a strategy to improve CMI PINS in the General Construction, Heavy Construction, Mining & Quarry & Aggregate market segments
focusing on Hydraulic Excavators, Wheel Loaders, and
Track-Type Tractors.
Tim Huffman
John Thomspon
Parts Marketing Claims – Measure – Develop processes
to improve our recovery rates on claims made with Caterpillar under parts marketing programs.
John Miller
Service Work In Process – Measure – Develop process
to reduce the amount of work in process at the Austell and
Gwinnett earthmoving stores.
Kim Parker
Finance Contract Receivables – Completed – Reduce
the amount of time it takes to receive funding from Cat
Finance on finance contracts.
Transportation – Improve – Develop centralized transportation strategy to improve timeliness of and reduce expense of all rental transportation.
BCP Profitability – Completed – This is the first part of a
larger dealership portfolio management project designed
to improve the profitability of the BCP division by analysis
of the financial model.
Joe Swayne
VA Warranty Recovery – Completed – Design process
to improve the Earthmoving Division’s warranty recovery
from Caterpillar on all VA warranty claims.
Engine Project Management – Control - Design processes to reduce the negative profit variance on Engine Division Power Generation projects.
YPS Warranty Recovery – Replicating the VA Warranty
Recovery project, this project’s purpose is to improve the
recovery of warranty claims for Yancey Power Systems.
"Six Sigma" is a process that
attempts to eliminate variation
and defects in multiple aspects
of business and strives for
perfection.
The Six Sigma
process uses a series of tools,
techniques, & business metrics
that represent the best in quality
and process improvement the minimization of variation
and defects from products,
processes and services to
almost zero. Organizations that
have achieved Six Sigma have
improved their processes so
that they consistently produce
no more than 3.4 defects per
million opportunities. However,
Six Sigma is more than reducing
defects - it is about dramatically
improving the bottom line.
Six Sigma has already changed
the way we think and work at
Yancey Bros. Co. We’re going
to become better than we
already are and further separate
ourselves from our competitors.
In the future our customers won’t
even consider doing business
with others, because they’ll
all recognize and appreciate
what Yancey can provide them
with. We will become the best
equipment dealership in Georgia,
and others will envy us more than
they already do.
6 Sigma Update
Reduce Days Sales Outstanding – Measure – Develop
processes to reduce Accounts Receiveables and bad debt
writeoffs.
6σ
15
16
Investing in Our Customers' Future Successes
New Facilities
New Facilities Will Provide Higher Levels of Service Across Georgia
“Yancey Bros. Co. must continue to grow so our customers
can continue their growth and
expansion,” says Vic Morris,
Earthmoving's Vice President for
Parts & Service. “We are committed to seeing our customers
grow and succeed, and we’re
making huge investments to insure their future successes.”
Our new Dublin location
opened within the past month
and is located adjacent to I-16
between Macon and Savannah.
Included is a large over-the-road
truck repair and maintenance
shop.
Scheduled to open around
Labor Day, our new South Metro
Atlanta facility is located 1/4 mile
off I-75 in McDonough. This
new facility will house a large
parts warehouse and service
shop for our Earthmoving and
Building Construction Products
divisions, plus a branch of The
Cat Rental Store on site.
Yancey Power Systems has
recently moved into two new facilities. A truck engine service
shop in Macon was opened in
During the early stages of construction in Dublin, (L-R) Rick Cucci (Area Business Manager) , Vic Morris (VP-Product Support), Mark Turner (Centralized Services Manager) and Garland Capps (Metro Service Manager) worked
to fine tune the designs. Pictured below left is the new McDonough facility under construction. McDonough will
serve as our South Metro Atlanta home for Earthmoving, The Cat Rental Store and BCP divisions.
April to service over-the-road truckers on the I-75 corridor. This
shop is located two blocks off I-75 at the Pio Nono exit, and it is
only 1/4 mile from the current Yancey Earthmoving branch.
“I’ve been in this business for over 20 years”, adds Morris, “but
I’ve never seen an equipment dealer make these levels of investments and commitments to customer support in such a short period of time”.
Yancey Power constructed a new facility just south of Griffin to
house their generator packaging operations. This facility opened
in early June and is near the Caterpillar generator manufacturing
plant in Griffin. Our new facility was designed and built specifically
for the power generation packaging business and is designed for
maximum production, workflow and storage. Included in the facility
are a pair of twenty-five ton cranes, capable of handling the largest
Caterpillar generators on the market.
“When customers purchase equipment and services from
Yancey, they expect to receive the best after-sales support in the
industry", adds Morris. "Our expansion of facilities across all our
five divisions will allow us to meet the ever-growing list of services
our customers deserve. We are completely dedicated to serving
our customers and helping them solve the challenges they face. If
our customers aren’t successful in their endeavors, then Yancey
Bros. Co. will not be successful.”
(far left) The new Yancey
Power Systems Packaging
facility located just south
of Griffin.
(left) Senior Vice President
Blair Curtis looks over the
interior of our new Power
Systems Packaging facility along with Griffin's Rob
Shiver.