PDF

Transcription

PDF
The trusted voice of the auto industry for more than 25 years
www.autofile.co.nz
Issue 1-2016
14 January 2016
Squeeze on car dealers
fuels decrease in prices
M
argins in the
automotive industry
have become tighter
making business even more
competitive, according to KPMG.
The company says the effects
of this are being felt across the
market – from sales of new and
used cars, to finance, insurance
and leasing – with the main
winner being the consumer.
Its latest non-bank financial
institutions performance survey
reports that motor-vehicle
traders and lenders are operating
under increasing pressures. John Kensington, KPMG’s
head of financial services, says
its survey of 23 companies
highlights dealers’ overall margins
as being eroded by high sales
targets set by manufacturers and
“the need to cut margins to get
the last few sales away”.
They also report marques are
placing “very high expectations
on brand retailers” and “setting
high targets before any rebates
can be achieved”.
Kensington says the flow-on
effects include dealerships being
forced to pre-register units, and
build inventory funded by banks
and non-bank lenders.
But, at the same time, dealers’
profits have become “depressed
when target vehicles must be sold”.
“Dealers are starting to see
low margins become even lower,”
says Kensington. “This increased
need to sell vehicles to get
rebates is also driving down the
price of second-hand vehicles.
“As a result, finance income,
insurance, warranties and
servicing play increasing roles in
their overall margins.
“Anecdotally, we’ve also
heard that although the number
of vehicles registered has
increased, a large proportion
In this issue
p7 Industry records smashed
p9 Honoured on new year list
p10 Los Angeles Auto Show
p12 Profile on Euan Philpot
p16 Future transport debate
p26 Used imports hit 100k
Specialised
training that’s
proven to
increase profits
[continued on page 4]
Rise in fair-trading complaints
C
omplaints lodged with the
Commerce Commission
have jumped since reforms
to laws have been introduced with
the motor-vehicle industry in the
top three for most criticised about
the Fair Trading Act (FTA).
It received 4,377 representations
about the act concerning 1,860
businesses with 25 per cent relating
to 24 traders, according to its
Consumer Issues 2015 report.
Online trading generated 33
per cent of all complaints lodged
despite accounting for only a small
percentage of sales with its total
twice those generated by buyers
visiting business outlets.
The three industries attracting
the most complaints were
telecommunication service providers,
and suppliers of domestic appliances,
electronics and phones – both on 10
per cent – followed by car dealers
with six per cent.
Legislative changes that came
into effect in June 2014 included
online businesses having to
declare they are “in trade” to
ensure buyers are aware of
their rights under the Consumer
Guarantees Act (CGA) and FTA.
Retailers have to now compare
Sport mode
boosts
response
[continued on page 8]
GLOBAL VEHICLE
LOGISTICS
NZ - JAPAN - AUSTRALIA - UK - EUROPE
p15
global freight & logistics
Jacanna offers a professional service with a wealth of knowledge
and expertise in logistics, warehousing and distribution across all
commodities. With options to move cargo by SEA, AIR or LAND
through a worldwide network of agents
Vehicle Shipping
General Freight
Vehicle Tracking
Shipping Schedule
We are specialists in
transporting and exporting
all types of Vehicles,
Commercial trucks,
vehicles of Special Interest
and other RORO Heavy
Cargo & Machinery.
We have developed
a worldwide network of
Agents who understand
the commitment required
to service our
demanding market.
Finding out where your
vehicle is at any one time
of the process, gives you
the ability to manage the
collection and processing
of documents and payment
on time.
TRS and shipping services
from Japan to
New Zealand.
Load it » Ship it » Track it » Clear it » Deliver it
www.jacanna.co.nz
Tel. +64 9 838 4944
editor’s note
Call Steve Owens now on 021 947 752
Controversies set to rumble on
L
ast year was eventful
for the industry with
the Volkswagen Group’s
admission to rigging emissions
tests topping the scandals ladder.
News the company installed
defeat devices in about 11 million
diesel engines broke in September.
It now faces regulators’ wrath as
it tries to cope with the problems,
which will dominate 2016’s headlines.
The fiasco meant chief executive
Martin Winterkorn lost his job, while
settlement costs are expected to run
into tens of billions of dollars.
The massive dent to VW’s
reputation hints at what’s likely
to be its biggest long-term issue – a
tarnished image in the minds of
consumers – while its previously
stated bid to sell more than 10 million
cars globally a year is in tatters.
And while rivals are increasing
their investment in autonomous
driving and other technologies, VW
is cutting capital spending by about
NZ$1.6 billion per annum with
aftershocks to include its admission
of fudging fuel-economy figures.
The emissions debacle wasn’t
the only cock-up of 2015 with
Sergio Marchionne creating a storm.
The boss of Fiat Chrysler
Automobiles (FCA) published a
report in April that covered low
returns on capital invested in the
industry. His solution was joint
production of some components,
such as four-cylinder engines, and
– more controversially – mergers.
Marchionne wanted FCA and
General Motors to join forces. The
latter knocked him back and it
seemed possible he might attempt a
takeover. However, in early December,
he said: “At the moment, we have no
intention to do anything hostile.”
The saga must rank as the oddest
corporate marriage proposal ever. It
wasn’t made in hush-hush meetings
at hotels or through late-night phone
calls. It came via an unanswered email
sent to Mary Barra, GM’s chief.
The offer sparked a media
frenzy. More than anything else,
it highlighted FCA’s bottom-line
challenges. GM went on to rack up
big profits.
Japanese company Takata
continued to struggle to fix its
defective airbags in 2015 as the
crisis became more complex. Its
airbag propellant can burst its
casing and spray vehicle occupants
with shrapnel. Nine deaths have
been attributed to the problem.
Technically, the fix is relatively
inexpensive, but replacements
must be customised for different
cars. In addition, the scale of recalls
means some may not be fixed for
several years.
They will be further complicated
should Takata go bust while several
brands have vowed to stop using
its airbags.
What of the 12 months ahead? For
years, marques have described their
vehicles as “smartphones on wheels”,
while makers of these communication
devices appear to concur.
However, last year it surfaced
Apple had a team of hundreds
working on an electric vehicle
codenamed Project Titan, while
Google hired John Krafcik –
Hyundai Motors America’s ex-chief
executive officer – to steer its selfdriving car programme.
The move to autonomous vehicles
is gaining traction. Fears about tech
companies grabbing the initiative and
the global stage the Olympic Games
will offer in 2020 are driving Japan’s
top three marques to introduce them
sooner rather than later.
Honda, Nissan and Toyota used
November’s Tokyo Motor Show to
announce they will sell driverless
cars in four years’ time with the
Olympics also providing a chance
to show off Japanese technology to
a worldwide audience.
Darren Risby, editor
Editor
Darren Risby
[email protected]
021 137 5430
Advertising
Brian McCutcheon
[email protected]
021 455 775
Online producer & REPORTER
Julia Braybrook
[email protected]
Designer
Adrian Payne
[email protected]
Autofile magazine is also available
online as a readable file or downloadable as
a PDF. Subscriptions are available at
Autofile Online – www.autofile.co.nz.
Back copies are also available on
the website.
Copyright: Published twice monthly by
4Media Ltd, PO Box 6222, Dunedin 9059.
All statements made, although based on
information believed to be accurate and
reliable, cannot be guaranteed, and no
liability can be accepted for any errors
or omissions. Reproduction of Autofile
in print or digital format in whole or part
without written permission, whether by
copying or any other means, is strictly
forbidden. All rights reserved.
ISSN 0112-3475 (print)
ISSN 2350-3181 (online) Accessory
Bundling
sive model
create an exucrlu
brand
for yo
WindOW TinTing
LEaThER sEaTs
badging
sUnROOf
bLUETOOTh
COmmand CEnTRE WiTh
gPs REVERsing CamERa
sPORTs sEaT UPgRadEs
sTRiPEs
bLind sPOT ELiminaTOR
RUnning bOaRds
WhEELs
View
Video
PaRking sEnsORs
www.deAlershipeditions.co.nz
Packages for all vehicles
Driving Solutions
Retro Vehicle Enhancement | www.rve.co.nz | 0800 RETRO 4U
www.autofile.co.nz
3
news
[continued from page 1]
Market facing extra competition
of this increase has been to the
rental market where margins are
traditionally low.”
The survey also shows
companies that make and
finance their own products have
competitive advantages.
“Maintaining and strengthening
customer relationships has become
a crucial factor in that entities acting
as one supplier – instead of several
– can be positioned to provide not
just a product, but a total business
solution,” says Kensington.
“They are assessing the
profitability and performance of
operating and financing entities
collectively under a joint strategy
with less concern for apportioning
profit margins between the
operating and finance arm.”
Finance companies
associated with and supporting
particular brands, such as car
manufacturers, “have their own
opportunities and challenges”.
“Their competitive advantage
lies in being associated with a wellknown brand and ongoing business
from their retailers, or in the way
they can assist make a sale.”
However, some appear to
be experiencing restrictions on
deals they are allowed to do,
which mainly stem from risk.
“New-found caution is taken
to ensure customers are not
only sold the right products, but
treating them fairly has become
important due to the risk of misselling products and inappropriate
culture around sales.”
One of the big stories of the
past year has been peer-to-peer
(P2P) lenders – Harmoney, Squirrel
Money, LendMe and LendingCrowd
– coming to the fore.
“New Zealand now has
four P2P lenders licensed to
operate in the market – they
have definitely arrived,” says
Kensington. “Executives we
surveyed agree they are
the biggest disruptor in the
consumer market.”
Finance providers in the
automotive sector are also facing
increased competition with new
players seeking to gain market share.
Two entrants referred to
frequently in KPMG’s survey are
Nissan Financial Services and
Branded Financial Services, which
is headed by executive chairman
Neville Crichton.
In addition, the survey
shows providers of automotive
finance continue to show good
improvements in impairment
asset expenses.
Three out of the six vehicle
financing companies reduced
their impairment charges with a
combined $2.95m decrease in the
year ending September 30, 2015.
Take ConTrol
with
Dealer Dashboard
 Never be caught out
with vehicles in your
Trader Network
 At a glance view your
current trader network
vehicles
 Tag vehicles for urgent
attention
 Quickly view graphs of
vehicle age and time
in stock
ph 0800 668 679
4
www.autofile.co.nz
Nissan Financial Services,
which was established in April
2013, was included in KPMG’s
survey for the first time. It has
gained a 1.19 per cent share of
the non-bank lending market and
is building its loan book through
dealership sales.
Toyota Finance experienced
a decline in profits of 55.47 per
cent in 2015, but much of this
was due to an unfavourable
fair-value movement of $13.38m
from changes in interest rates.
The survey of 23 lenders shows
they achieved combined net profits
after tax of $254.62m in the 12
months to September 30, which
was down by $18.2m – or by 6.67
per cent – compared to 2013/14.
Although there were strong
increases in interest and other
income, this was more than offset
by a jump in operating expenses
of $48.49m.

news
t
Kensington describes this
as a solid outcome taking into
account challenging conditions.
“This performance is
remarkable considering the
current low interest-rate
environment, and intense
competition from existing market
players, new entrants, banks and
P2P lenders.”
Another big theme for the
year was the level of sales and
acquisitions, such as GE Capital
agreeing sell its New Zealand
consumer and commercial
financing businesses.
Kensington says: “A number
of executives believe this
disruption will create significant
opportunities in the sector, given
some long-term relationships in
businesses have come – or are
coming – to an end.”
He adds Motor Trade Finances
continues to be attractive to
parties wanting to acquire a
stake in or buy the company with
approaches from Heartland NZ
and Turners Ltd.
Non-banking sector - movement in net profits after tax
$MILLION
350
300
250
200
150
100
50
0
2014
NET
NON- OPERATING
NET PROFIT INTEREST INTEREST EXPENSES
AFTER TAX INCOME INCOME
IMPAIRED
TAX
ASSET
EXPENSE
EXPENSE
2015
NET PROFIT
AFTER TAX
*Source: KPMG’s non-bank financial institutions performance survey 2015
DEALING WITH LEGISLATION
KPMG says regulations are now
embedded in non-bank lenders’
culture.
The sector has incurred extra
costs based around compliance
with regulations, such as
amendments to the Credit
Contracts and Consumer Finance
Act (CCCFA) and improving frontend technology.
Although compliance is
costly and impacts on resources,
Kensington says it was generally
perceived more positively in 2015
by helping to strengthen the
sector and creating “some form
of barrier to entry”.
KPMG’s report flags up the
responsible lending code,
which puts the onus on finance
providers to determine the
appropriateness of lending based
on various factors, such as the
borrower’s ability to repay and
product suitability.
“Some feedback was the
code really only makes lenders
document why they are
responsible and doesn’t reach
the right people in that it has had
little impact on pay-day, car-boot
and truck-shop lenders.
“Another comment was it
seems to help regulate people
who need to help themselves.
In other words, it’s perceived
as regulation looking to have
finance companies ‘save’
borrowers from themselves.”
Changes to the CCCFA, which
came into effect in June 2015,
are back in the spotlight with
the Commerce Commission
considering whether P2P loan
charges are covered by the
legislation’s fee provisions.
[continued on page 6]
‘Major disrupter’ in industry
P
eer-to-peer (P2P)
lenders are looking at
opportunities in the small
to medium-enterprise market to
grow their market share.
KPMG’s performance survey
of non-bank financial institutions
highlights this sector as “the
major disrupter” in the consumerlending market.
With P2P companies planning
to venture into other sectors – such
as vehicle finance – competition
will not ease in coming years,
warns John Kensington, of KPMG.
The impact isn’t from the
amount lent – reported to be about
$150 million – but more from
efficient and sharp distribution
models, and providing another
option for borrowers.
P2P lenders are also maximising
online platforms to try to cut
borrowing costs, obtain national
reach and increase speed of
delivery, says Kensington.
“Many participants in our
survey feel it is becoming critical
to better utilise technology to
remain competitive in the nonbank sector,” he adds.
“While the front offices
of P2P lenders appear to be
technologically impressive, there
remain questions as to how mature
their back-office functions are.”
Concerns around these
companies have been voiced by
executives surveyed by KPMG.
They include perceived limited
regulatory oversight with them not
being subject to responsible lending
guidelines, and reduced visibility of
potential losses because asset books
and performances aren’t reported
in the traditional way with a set of
financial statements.
Many surveyed also feel PSP
lenders and their strengths will
not be tested until they have been
through a full economic cycle.
However, lessons have been
learnt overseas with UK-based
Quakle going under in 2011 and
some P2P websites in China closing
with borrowers defaulting.
Kensington adds: “This is an
interesting development.”
Ensure your
customers have
a safe summer
driving season with
our affordable range
of insurance
protection.
Mechanical Breakdown
Private Motor Vehicle
Loan Repayment
Guaranteed
Asset Protection
www.mainstreaminsurance.co.nz | 0800 674 678
www.autofile.co.nz
5
news
[continued from page 5]
Increase in confidence reported
These permit fees that
only recover the cost of the
services they relate to with the
expectation lenders should earn
returns from interest rates.
“There is uncertainty as to
whether P2P fees are caught by
the CCCFA. A ruling in this area
could have a material impact on
this sub-sector’s growth.”
LENDERS’ FINANCIAL RESULTS
While the non-banking sector
experienced a 6.67 per cent drop
in net profits to $254.62m in
2015, companies’ performances
have been mixed with the
bottom lines of half of those
surveyed by KPMG improving.
Declines in profitability were
led by Toyota Finance, Fuji Xerox,
and GE Capital with drops of
55.47, 73.3 and 9.95 per cent
respectively for a combined
decrease of $33.66m.
Margin pressures were felt by
14 out of the 23 companies despite
most growing their revenues by 6.07
per cent, or by $98.08m, in 2015.
Statistics in the main income
categories include net interest
income jumping by $23.36m
despite interest margins decreasing
by 32 base points with balancesheet growth being the driver.
Other increases were reported
in non-interest income by
$10.26m, asset-impairment
expenses by $2.3m and operating
expenses by $48.49m.
Deposit takers had a good year
with an overall reduction of $1.74m
in asset-impairment expenses.
The largest were reported by
Fisher & Paykel Finance of $4.95m
followed by Mercedes-Benz
“Comments suggest
improvements stem
from strong vehicle
residual values
and better quality
borrowers in the
new-car market.”
- John Kensington, KPMG
Financial Services with $2.27m.
As far as improvements, BMW
Financial Services led the way
with a $1.84m reduction followed
by UDC Finance on $1.31m.
Three of the six motor-vehicle
financiers reduced their impairment
charges by $2.95m – more than
one-third of the total decrease.
“Comments suggest
improvements stem from strong
vehicle residual values and better
quality borrowers in the new-car
market where they operate,” says
Kensington.
The non-banking sector
continues to achieve good growth
with total assets up by 4.32 per
cent to $11.78 billion underpinned
by more loans and advances.
Latest Reserve Bank data shows
expansion in such lending for
two consecutive years with loans
topping $10.98b by September
last year – up from $10.52b in the
previous reporting period.
Nissan Financial Services
recorded a 150.28 per cent
increase, while Avanti Finance
Companies
in survey
Familiar names in the
automotive industry, which
took part in KPMG’s non-bank
sector survey, included Avanti
Finance, Instant Finance, GE
Capital, MTF, Orix NZ, UDC
Finance, and the financialservices divisions of BMW, John
Deere, Mercedes-Benz, Nissan
and Toyota.
Others were Credit Union
Bayside and South, First Credit
Union, First Mortgage Trust,
Fisher & Paykel Finance, Fuji
Xerox, Medical Securities,
Nelson Building Society, the
Police & Families Credit Union,
Ricoh NZ, The Warehouse and
Wairarapa Building Society.
achieved 43.86 per cent growth.
“Ongoing expansion in loan
books coincides with a general
sense of optimism from the sector
and clients,” KPMG’s report states.
“This is confirmed by recent
increases in business and
consumer confidence with firms’
expectations of their own activity,
profits, investment intentions,
employment, export and
residential investments on the rise.
“It continues to be reflective
of a domestic economy
performing comparatively well
compared to uncertainties in
global economies.”
Strengthening competition
and new entrants led to marginal
loss in market share of gross
loans and advances for the three
largest entities with GE Capital’s,
UDC Finance’s and Toyota
Finance’s declining by 1.42, 0.8
and 0.97 per cent respectively.
The combined market share
of gross loans and advances for
those three companies fell from
55.37 to 52.17 per cent of the
total group surveyed.
“Most other participants
maintained their market share at
broadly consistent levels.
“In an industry that continues to
present good growth opportunities,
the risk of margin pressure and
overcrowding poses concerns.
“All participants commented
on the importance of positioning
themselves in their area of expertise
to stay ahead of the competition.”
There was less direct competition
in 2015 from banks, which have
instead tended to fund non-bank
entities with extra facilities or the
securitisation of vehicles.
Consumer and business
confidence has driven a buoyant
market in personal loans and
lending to small to mediumsized enterprises.
Overall, the non-banking
sector is optimistic about
opportunities in 2015/16.
CHECK YOUR CAR
www.shapeyouracc.co.nz
6
www.autofile.co.nz
ACC0177_A1
Your ACC registration levy is based on your car’s risk rating. Check out the proposed levy rates for 2016/17 and have your say today. news
Records tumble as
ute secures crown
T
he amount of new
than this time last year. However,
vehicles sold in New
I still believe we’re going to see
Zealand during 2015 set
historically high levels of new
a new record with registrations
vehicles sold.”
soaring through the 130,000-unit
One of the industry’s gamemilestone for the first time.
changers moving ahead is likely to
Last year was also groundbe technological developments.
breaking because it resulted in a
Crawford says: “Cars are
ute – Ford’s Ranger – becoming
changing inside as much as on the
the country’s most popular model.
outside. They are becoming much
According to statistics
more intelligent and smarter.
published by the Motor Industry
“The sorts of technologies
Association (MIA), which can differ
we were seeing only a few years
slightly to the NZTA’s, there were
ago in expensive or top-of-the134,041 new vehicles registered
range vehicles are now available
during the year.
throughout line-ups.
This represented an
“This means
increase of 6,862 – or
emergency braking
5.4 per cent – compared
and all of what I call
to 2014, reports David
co-operative intelligent
Crawford, chief executive
transport-type systems
officer of the MIA.
are starting to come
Cars notched up
through.
David Crawford
a 4.9 per increase to
“Cars are becoming
94,964 units, while a
sophisticated bits of
record was set for commercials
machinery right across the fleet
with their sales climbing by 6.6
and that’s good because if we
per cent to 39,077.
can avoid accidents happening,
SUVs continued to be popular
it will create a safer place for us.”
with Kiwis by accounting for
Back to 2015’s statistics and
34 per cent of the market with
Toyota topped the marques ladder
45,376 sold during 2015.
for the 29th consecutive year with
“In the past five years, SUVs
26,330 registrations for a market
have grown by about 15 per
share of about 20 per cent.
cent and we are seeing the small
Holden came second and Ford
vehicle market, which was second was third – both on 10 per cent.
historically, reduced by about six
They were followed by Mazda
per cent,” says Crawford.
and Hyundai.
“Utility vehicles are growing
Mercedes-Benz wrestled the
by five per cent, so that’s now
number-one spot for luxury
the second-largest segment.”
marques from BMW in the battle
He adds the breadth of models of the German brands. It secured
with increased performance and
the title by 143 registrations in a
comfort features – combined
close-fought race.
with competitive prices and a
Autofile’s extensive coverage
high level of choice – makes New
of 2015’s industry statistics starts
Zealand one of the world’s most
on page 22. Among the other
competitive markets.
highlights were imports of used
“From an industry perspective,
cars coming in at 150,862 units –
we think 2015 was a great year.
13,224 more than in 2014.
We’re not quite certain how it’s
We also have the views of
going to pan out in 2016, but it’s
Corey Holter, of Ford NZ, Mazda’s
unlikely we will see another record.
Andrew Clearwater, Toyota NZ’s
“The economic conditions
Steve Prangnell and numerous
going forward are less favourable car dealers.
Looking back over the last 25 years it’s been refreshing to
experience the support of the trade that I’ve worked with and
come to enjoy so much over this time.
In the last few years we’ve firmly established Provident
Insurance as a credible insurer with a real passion for this
industry and, through focussing on our clients have delivered
a value proposition that sets us aside of our competitors,
training and supporting our clients to achieve greater levels of
customer protection and profitability.
At last count, I’ve trained well over 700 Business Managers
throughout the country. Some amongst the most successful in
the business. Some who have moved on to even bigger roles.
For the hundreds of you who already know me, I’m more at
home out on the yard, or in the seminar room working with
you to develop strategies to maximise your profit through the
sound principles of F&I.
So if we haven’t met up yet, I’m confident that if you want
proven training designed to motivate your staff, satisfy your
customers and improve your bottom-line, our paths will cross
soon. And for those of you who have already chosen to become
Provident Authorised dealers, we’re working together in
partnership to help drive your business forward.
Introduce the Provident Profit
Factor into your business,
talk to Steve Owens or visit
www.providentinsurance.co.nz
www.autofile.co.nz
7
news
[continued from page 1]
Legislative changes being felt
benefits of extended warranties
with protections customers have
under the CGA, and consumers have
cancellation rights when buying
products or services via telemarketing
or door-to-door sales methods.
Businesses must be able to
substantiate product and service
claims, while provisions banning
unfair terms in standard contracts
came into effect in March 2015.
The commission says it has
Mark Berry, chairman of the
already received complaints in
Commerce Commission
these areas, particularly about
attracting the second-highest
whether online sellers are in trade
the report states. “However, we
amount, while loans for vehicles
and substantiation of claims.
anticipate an increase in consumer
accounted for 30 per cent.
Representations about motorcredit-related complaints.”
However, grievances filed
vehicle retailing and sales climbed
Issues with the most impact
relating to this legislation have
from 170 in 2013 to 242 in the
have included finance providers
halved since 2009.
following year – or by 42 per cent
charging unreasonable fees.
The CCCFA has also been
– with a general increase from midA ruling by the supreme court
overhauled with many amendments
June 2014 onwards.
is expected soon in the MTF/
coming into force in June last year.
Those concerning individual
Sportzone case, and “is expected
Key changes include lender
traders accounted for 129 and
to provide guidance on which
responsibility principles supported
consumer information notices were
lender costs can be recovered from
mentioned in 105. The misuse of the by a lending code, new rules
consumers as credit and other fees”.
about repossessing consumer
term “as is, where is” by car dealers
The report adds: “Complaints to
goods and amendments to some
has been highlighted.
the commission about non-bank
disclosure rules.
Online trading now generates
lenders due to their practices shows
“At this early stage, it is uncertain
about one-third of FTA complaints
a disproportionate level compared
how these changes are going
and 26 per cent related to goods
to their market share.
to influence trader compliance,”
supplied – such as quality or
“Failure by lenders to make full
advertised specifications – and
disclosure makes this the most
24 per cent were for price, such as
complained about credit-related
increases before discounts.
behaviour.”
Twenty per cent were linked
The report has been based
to providing online services and
on analysing information from
Consumers have complained the most
nine per cent were about supply,
the commission’s sources
about being misled in breach of the Fair
with non-delivery and delivery
including its own data, and that
Trading Act through the internet, which
timeframes being examples.
accounts for 1,477 complaints – or 33 per cent from other government and
The commission’s report
community agencies.
of the total – in regards to this legislation.
also details Credit Contracts
“It is designed to provide
Contract terms, conditions and invoices
make up 28 per cent, while complaints
and Consumer Finance Act
a picture of issues concerning
filed after buyers have visited
(CCCFA) complaints.
consumers in New Zealand,”
business premises come in
Most related to finance
says Mark Berry, chairman of the
at 14 per cent.
companies with mobile traders
commission.
Fair-trading
concerns
“We have used the report to
inform our business planning,
which identified a number of key
priority areas.
“Like all regulators, we don’t
have unlimited resources, so we
must focus efforts where we can
have maximum impact.
“By identifying areas of greatest
risk, we can prioritise and target
resources to greater effect by
taking cases likely to have the
greatest impact for consumers and
more meaning for businesses.
“Planning is under way for the
2016 report and it will continue
to be used to inform our work
programme.”
Paul Goldsmith, Minster of
Commerce and Consumer Affairs,
adds: “I’m pleased to see this
comprehensive analysis from
the commission, which helps to
inform and prioritise its work.
“The government has
implemented reforms to address
many practices the commission
identified as causing harm in 2014.
“Thanks to recent changes to
the CCCFA, the commission has
the tools to scrutinise this industry
and mandate to take action against
operators flouting the law.
“It will actively enforce the new
laws to improve the conduct of
finance companies and mobile
traders, which were the source of
most credit-related complaints.
“Another trend is the increase in
complaints about online trading. It’s
good to see the results of changes to
consumer laws filtering through.
“I am encouraged to see the work
the commission is doing to analyse
issues affecting consumers and how
it’s enforcing legislation.”
FROM JAPAN TO NEW ZEALAND
ON TIME, EVERY TIME
TOYOFUJI SHIPPING SCHEDULE
Toyofuji vessels
Voyage
Trans Future 7
JAPAN
NEW ZEALAND
Moji
Osaka
Nagoya
Yokohama
Auckland
Lyttelton
Wellington
Nelson
84
–
13 Jan
14 Jan
16 Jan
3 Feb
5 Feb
7 Feb
8 Feb
Trans Future 5
88
–
25 Jan
26 Jan
30 Jan
18 Feb
20 Feb
22 Feb
23 Feb
Fujitrans World
187
15 Feb
16 Feb
17 Feb
18 Feb
1 Mar
–
–
–
8
www.autofile.co.nz
Contact:
Blain Paterson ph 09 358 5515
www.toyofujinz.co.nz
news
Stepping forward for recognition
P
eople with connections to
the motor-vehicle industry
have been recognised in the
New Year Honours List.
Among them is Paula Rebstock,
chairwoman of ACC, who has been
made a Dame of the New Zealand
Order of Merit (NZM) for services to
the state.
She has overseen a decline
in levies to their lowest levels
ever, although the corporation
attracted widespread criticism in
2015 for bungling its vehicle riskrating system, which is now being
reviewed.
The 52-year-old has held
positions on a dozen or more boards,
commissions and inquiries, and is
also deputy chairwoman of KiwiRail
and a director of Auckland Transport.
Born in the US, Rebstock
has lived in New Zealand since
1987. In 1998, she joined the
Commerce Commission and was its
chairwoman from 2003been made a CNZM for
09. It was during this
services to business and
time she was made a
philanthropy.
CNZM for public service.
Liddell, who lives
Entrepreneur John
in New York, has also
Lee has been made a
been chief executive
CNZM for services to
officer of Carter Holt
business and tourism.
Harvey and is currently
He turned his Mount Dame Paula Rebstock
chairman of Xero.
Cardrona station into
In New Zealand, he is
successful businesses, such as an
chairman of the Next Foundation,
alpine resort and ski-field.
director of Project Janszoon to
Lee also established the
restore Abel Tasman Park’s ecology,
Southern Hemisphere Proving
and former chairman of Project
Ground in 1984 for car and tyre
Crimson, a partnership to save
manufacturers to test products on
pohutukawa.
snow and ice. He was managing
Geoff Dangerfield, who recently
director until 2004.
retired as chief executive of the
Located on the Pisa Range
NZTA, has been awarded the Queen’s
between Queenstown and
Service Order for services to the state.
Wanaka, the facility covers 400
He was appointed as the agency’s
hectares and boasts 16 facilities.
first leader in August 2008 after Transit
Christopher Liddell, former
NZ and Land Transport NZ merged.
vice-chairman and chief financial
Dangerfield also chaired the
officer of General Motors, has
Road Safety Trust from 2011-12 and
has served on Auckland Transport’s
board. He was chief executive
of the Ministry of Economic
Development from 2001-08.
Jim Barker, chairman of the
Barker Group, has been made an
ONZM for services to the transport
industry and philanthropy.
He established Otorohanga
Transport in 1963 and his group is
now one of the country’s biggest
locally owned freight companies.
Barker backed iShift
transmissions being installed in
trucks imported into New Zealand,
which have contributed to safer
and more fuel-efficient fleet.
His company has supported
Kiwis in need, such as by
transporting mining equipment
following the Pike River mining
tragedy and emergency supplies
after Canterbury’s earthquakes.
Visit www.autofile.co.nz for more
information on recipients’ citations.
Buy direct from auction in Japan
➡
IBC sales staff both here and in Japan are
buying the best cars at the best prices
daily
➡
IBC has full sales and support staff based
here in New Zealand to manage the
purchasing process from end to end
➡
Purchase in Japanese yen or New Zealand
dollars - prices can be shown inclusive or
exclusive of GST
➡
Have your compliance managed through
➡
Tap into our vast resources and
experience available in New Zealand
and Japan
➡
Purchasing options include: bidding
direct at auction, IBC inventory both
in New Zealand and Japan or daily
email blasts.
For more information, call your Account Manager on 09 257 0050 or visit www.autoterminal.com
www.autofile.co.nz
9
new cars
The 2017 Fiat 124 Spider
Alfa Romeo’s Giulia Quadrifoglio
Jeep’s Wrangler Backcountry
Showing off in City of Angels
M
azda’s all-new large
crossover boasts its latest
i-ACTIVSENSE advanced
safety features and all-wheel drive.
The three-row and seven-seat
CX-9, which was unveiled at Los
Angeles Auto Show, is also the
first model to feature the marque’s
direct-injection turbocharged
petrol engine.
The SKYACTIV-G 2.5T delivers
powerful acceleration and good
linear response in the low to
mid-rpm range.
Traditionally, turbocharged
engines have suffered from poor
dynamic performance at low rpm,
such as turbo lag.
But the new engine overcomes
The all-new Mazda CX-9
these with dynamic pressure turbo,
which varies exhaust pulsation
depending on speed, and a cooled
exhaust-gas recirculation system to
maintain an ideal air-fuel ratio over
a wider output range.
More details will be released
Thanks for
your business!
MTA Gift Cards are the perfect way to show
customers how much you appreciate their
business. You choose the card design, how much
the card will be worth, and the customer you give it
to can use it at any one of over 2,000 MTA service
station and gift card members nationwide.
DownloaD our new app now
To buy an MTA Gift Card and to find the
MTA members nearest to you go to
www.mta.org.nz
10 www.autofile.co.nz
close to the CX-9’s Kiwi launch
later this year.
The 2017 Fiat 124 Spider, which
also made its debut in the City of
Angels, pays homage to the original
model of about 50 years ago.
Its suspension uses a doublewishbone layout in the front and
a multi-link in the rear for greater
stability while braking and turning.
Steering is responsive thanks to
electric power assist.
Noise vibration and harshness
enhancements include an
acoustic front windshield and
insulation treatments, while the
soft top is easy to operate and
requires minimal force.
The Spider’s features include
adaptive front headlamps,
blind-spot monitoring and rear
cross-path detection, while
its high-strength body helps
dissipate energy while optimising
occupant protection.
Other technology includes Fiat’s
Connect 7.0 system with a seveninch touchscreen display, multimedia
control, Bluetooth, heated seats, and
keyless entry and start.
Modern interpretation of styling
cues includes its low-slung presence,
well-balanced proportions and a
sporty cabin-to-hood ratio.
It will be available in two trim
levels – Classica and Lusso – and
comes in six exterior colours. It’s
slated to be launched in New
Zealand in late 2016.
Alfa Romeo’s line-up included
its all-new Giulia Quadrifoglio.
With muscular proportions and
high-quality surface finishes
across its wheelbase, it offers
best-in-class aerodynamics.
The Ferrari-derived 376kW
bi-turbo V6 engine makes it
the marque’s most powerful
production car ever.
It accelerates to 100kph
in 3.8 seconds and has a top
speed of 307kph, while cylinder
deactivation reduces real-world fuel
consumption by up to 15 per cent.
The Quadrifoglio boasts nearperfect 50:50 weight distribution,
segment-leading torsional rigidity
and the most direct steering
available thanks to its rearwheel-drive architecture with
lightweight materials.
Systems include Alfa DNA Pro
selector, torque vectoring, active
aero front splitter and chassis
domain control.
Two special-edition Jeeps were
launched in Los Angeles.
The Wrangler Backcountry
features decals on the front fender
and rear-quarter panel, off-road
front and rear bumpers, and 17-inch
Rubicon wheels in mid-gloss black.
Rubicon rock rails are standard
with Sahara side steps available at
no extra charge. The inside features
a vinyl-wrapped console lid and
door armrests with diesel-grey
stitching, black McKinley leatherseat bolsters with sport mesh inserts
and all-weather slush mats.
The Grand Cherokee SRT Night
has a premium appearance, which
includes a gloss-black roof, front-grille
bezels, side-window surrounds, rear
spoiler and lightweight wheels.
The 6.4-litre V8 with fuel-saver
technology delivers 344kW of
power and 624Nm of torque. It can
get to 100kph in 4.9 seconds and
has a top speed of 257kph.
Visit www.autofile.co.nz for
more news from the show.
Now is the time to plan ahead
A
new year is always a time
for reflection on the past
year and what lessons
have been learnt along the way.
Unfortunately, many of us –
despite how much we want to
improve on the previous year’s
results – do nothing about it or
make plans to be more successful.
It’s like the old adage, “if you
always do what you’ve always
done, you’ll always get what
you’ve always got”.
The reality is with how
consumers are continuing to
evolve, dealerships need to as
well – otherwise the likelihood of
getting left behind is very real.
As we all know, more than 80
per cent of car buyers browse the
internet when planning their next
car purchase.
The National Automobile Dealers
Association in the US released
statistics in 2015 that highlight buyers
are only visiting 1.2 dealerships on
average before making their decision.
This shines the
to, only then can you
spotlight on how
methodically work
important your online
through a plan of all
business, presence on
the steps needed to be
the internet and phone
taken to get there.
strategy become.
You need to leverage
That said, more than
off data you have about
50 per cent of buyers
your business, and make
now prefer to engage
informed decisions that
MARK GREENFIELD
Motorcentral
electronically by email,
can have a significant
text and social media as opposed
impact on your customers, staff
to talking on the phone.
and bottom line.
What all of this means is that
Here are a few key areas dealers
being proactive in the space of
should check off as they enter 2016.
customer experience is paramount,
CUSTOMER EXPERIENCE
and you can no longer sit back and
Create an environment that’s
deliver service in a reactive way.
attractive, engaging and defines
A proactive dealer will attract,
what you have to offer. Better
engage and retain more buyers
still, doing this right is a positive
than the one who sits on his or her
contributor towards referrals to
hands doing what he or she has
friends and family.
always done.
Managers need get out of their
Now is the time to plan for what
offices and meet customers. Don’t
you want to achieve – not only for
just leave it up to salespeople to
2016, but also the next few years.
bring them to you to help with the
Once you establish where
close. A friendly hello while walking
you want to get your dealership
Car dealerships’ systems should be “true enablers”
that compliment all aspects of the business
past will work wonders when the
time comes to make the sale work.
RETENTION OF BUYERS
You have spent a significant amount
of money acquiring each customer.
Now you seriously need to
invest and plan for how to keep in
contact with them and retain them.
MAKE INFORMED DECISIONS
Whether it’s what vehicles are
purchased to stock your yard,
where you spend advertising
dollars or where you focus staff
training and development, it
needs to be leveraged from what
data and information you have
about the business.
If you haven’t done so already,
start understanding the finer
details of your dealership and plan
for its success.
EFFICIENCIES VIA SYSTEMS
Many businesses are inefficient
purely due to the fact they aren’t
using systems and processes
complimentary to what they do.
This doesn’t allow them to
operate as effectively as possible,
which can ultimately impact
on many areas of a dealership.
Systems should be true enablers
that compliment all aspects of your
operation.
This year is set to be a year of
continued innovation and ongoing
change in the automotive industry.
Those who continue to
understand, adapt and embrace
change will not only keep up with
what is going on around them,
but will lay the foundations for
the years that will follow and what
they will bring.
Anywhere. Anytime.
Your most important dealership information accessible from any desktop,
tablet or mobile device. Faster. Easier. Smarter.
0800 623 687
www.motorcentral.co.nz
www.autofile.co.nz
11
industry profile
From speedway to inspections
E
uan Philpot is a busy man
with work commitments.
If he’s not in this country,
he’s likely to be on business across
the Tasman, in Japan or – less
frequently – in the UK.
The chief executive officer
of JEVIC NZ is also the New
Zealand-based director of Vehicle
Inspection NZ (VINZ) and a
board member of the Australian
Imported Motor Vehicle Industry
Association (AIMVIA).
His workload has certainly
grown since joining JEVIC in 2003,
but he’s relishing the challenges.
In between commercial
commitments, he’s a busy family
man with his wife Dionne and
three children – and still finds time
to enjoy the thrills of speedway at
Auckland’s Western Springs.
But what does his work entail?
With JEVIC, which stands for Japan
Export Vehicle Inspection Centre,
Philpot is its lead contact point
between customers and end users
in this country and the company’s
head office in Yokohama.
“This entails a lot
communication and working with
various government departments
we act on behalf of in Japan and
have contracts with,” he explains.
“It’s about ensuring our Japan
to New Zealand and UK pathways
stay open, and trouble-shooting
any problems.
“This involves building a solid
platform of trust, and ensuring
people recognise JEVIC as an expert
and specialist when it comes to preshipment inspections.
“A lot of my travel to Japan is
around managing the business by
planning group strategy over two
and five-year periods, doing audits,
and dealing with biosecurity
inspections and the NZTA.
“We also need to ensure the UK
market is steady and developing for
Australia and New Zealand, and work
with logistics companies.
“Being the New Zealand-based
director of VINZ is another job in
itself, but a whole lot of fun.”
JEVIC officially took control
of the transport service delivery
12 www.autofile.co.nz
continually have a good business
focus. The process has involved
helping staff take on the mantra
that we are experts in inspections
and safety, and leveraging
opportunities.
“It’s a fun and driven environment
when you are tackling change headon and being a market leader.”
GOING ACROSS THE TASMAN
Euan Philpot, chief executive
officer of JEVIC NZ
agent in February 2013, although
getting to the stage where
an official bid could be made
involved plenty of graft.
“It came about after building the
JEVIC brand in this country before
the takeover,” explains Philpot. “We
had to do all the research and it was
a huge learning curve with VINZ
being a publicly listed company.
“All of the strategy and planning
were major highlights for me. It
was one of the biggest challenges
of my career in the industry, which
is fast-moving in this country.
“One of the highlights since
the deal going through has been
converting the doom around
the Vehicle Licensing Review,
which overhauled the warrant
and certificate of fitness regimes,
into good business growth
opportunities.
“The rewarding side of JEVIC
now owning VINZ has been to
focus on integrating their strengths,
having the ability to influence
leaders, and building teams and
relationships with people.
“We are working hard to
Petrolhead from the star t
One of Euan Philpot’s passions since he was 14 has been speedway
and he has gone along to Western Springs every season when living
in New Zealand.
“It was sad to see Bill Mudgway die recently. In my opinion, he was
the voice of speedway, a true legend and gentleman.
“He and his team used to commentate from an uncovered box and
stop when the cars went past. Nowadays, it’s broadcast over FM radio.
“There used to be 22 Saturdays of racing a year and now there are
only 10 or so.
“I go along a few times each season and my son is now getting a
taste for it. It’s a great night out – one of Auckland’s best attractions.”
Philpot was elected onto the board
of the AIMVIA, which recently had
its first anniversary, late last year to
replace Damon Jackson, who owns
the JEVIC group.
His experience, as it lobbies for
the Australian government to open
its borders to the importation of
more used vehicles from overseas,
stands him in good stead.
For example, Philpot worked
with officials from the Department
of Agriculture before JEVIC was
authorised to carry out biosecurity
inspections for imports into Australia
from Japan and the UK – an
agreement implemented in July 2013.
“That was two years in the
making. You have to deal with federal
and state governments in Australia
as opposed to one in New Zealand.
“This means there are a lot of
split decisions and, unless you have
experience of that environment, it
can become a bit of a minefield.”
As for the AIMVIA, Philpot
attends monthly meetings
in Sydney with the board’s
work focused on identifying
opportunities, and driving
communication between its
members, sponsors and regulators.
“The association is handson and working hard. It has got
its foot on the accelerator and
has progressed further than
anticipated a year ago.
“It has gone from being
established to fully operational.
With the support of the IMVIA, it is
gaining from 25 years’ experience
of the used-imports industry in
New Zealand and lessons learnt.
“We see an instant market and
want it now, but change takes
time. The concerns of regulators

need understanding. They are
industry profile
Getting behind the steering wheel
Euan Philpot’s first car was a green 1972 850cc
Austin Mini with a long gear shift, although it
was a lighter colour than the one pictured.
“I had to drive it home after being pushed
into a concrete wall playing indoor football.
I didn’t know it at the time but I had broken
t looking at creating the best
choice for consumers along with
the safest options.
“It will be about robust systems,
how vehicles get into Australia
and onto roads there, as well as
consumer benefits.
“There are price points at which
vehicles become attractive for that
market and these sit where New
Zealand will not be competing for
most of it. Used imports that will
be attractive in Australia are likely
to be high-end.”
TAKING TRIP BACK IN TIME
Philpot’s career in the automotive
sector came about while doing
voluntary youth work in 1989 when
a friend tipped him off that Turners
was looking for staff.
His position with the auction
house was manager of the
damaged-vehicles division. It
involved overseeing weekly
auctions, preparing cars,
negotiations and building a
rapport with insurance companies.
During his last four years there,
the internet was really coming
on-stream and – at that point –
Turners’ only auctions with photos
were those of damaged lots.
This part of market was small
and focused on Auckland, but the
company wanted people bidding
nationwide, which is where its
online presence stemmed from.
“There were discussions about
it and there was a view that having
normal, good cars on the internet
would never catch on,” smiles Philpot.
“My time at Turners was
memorable and back then it
both wrists, which was why I could only use
first and second gear.”
His dream car is a black Bentley
Continental GT V8, while his current drive is a
Mazda CX-9 – “a nice car that works really well
with the family”.
was a great place to get a good
grounding in our industry. Being an
auctioneer was fun and I still enjoy
stretching my vocal chords.”
Through the people Philpot got
to know there, the opportunity
arose for him to return to England.
He was born in Surrey and his
family moved to New Zealand
when he was six, so he has dual
citizenship, while his wife has an
Irish passport through ancestry.
Philpot was offered four different
roles with British Car Auctions, but
decided to run U-Save Automotive
– a parts-supply company – for four
years instead.
“We were based in Stratfordupon-Avon, William Shakespeare’s
birthplace, and lived in the old
servants’ quarters at Clopton Manor.
“It was an incredible place to
live being a 17th-century country
mansion near the town. It had been
converted into apartments.
“However, when my wife
became pregnant with our
second child, we decided to
return to New Zealand.
“About a month later, I was
approached to work for JEVIC. It
came about through contacts,
a meeting was organised with
Damon and it started from there.”
them and creates opportunities.
“I’m not just talking about
cars, but the impact technology
will have on our entire lives. That
said, there will be major changes
in respect to vehicle inspections,
servicing and warranties.
“We need to think about how
technology can improve the way
we do business as opposed to any
disruption it can cause, and how
quickly things are happening.
“Changes that might have
taken 10 years to implement 20
years ago will now be achieved
much more quickly.
“The cloud and data-storage
facilities are among changes that
help businesses, particularly if
you operate over multiple sites or
different areas of an industry. There
are exciting times ahead.”
NYK VEHICLE
EXPRESS SERVICE
Reliable fortnightly
vehicle logistics
service JAPAN to NZ
PORT TO PORT /
DOOR TO DOOR
to Auckland, Christchurch,
Wellington, and Nelson
Full MPI inspection
service from Kawasaki,
Osaka, Nagoya and Moji
LOOKING TO THE FUTURE
Philpot believes challenges that
need to be embraced in New
Zealand will focus on everevolving technology.
“Industry generally needs
to ensure developments don’t
interrupt mechanisms businesses
have in place, but also enhances
SUN PHOENIX CO.,LTD.
+ Marine Insurance available
For eFFIcIent custoMer Focused servIce
contact NYK
Auckland Branch 0800 695 546
Christchurch Branch 0800 695 2424
email: [email protected]
www.autofile.co.nz
13
Vehicles Research to identify
wanted compliant vehicles
dealers Buying now
Buying: Vans, Utes, Light Trucks. Nationwide.
Contact Gareth 021660180
[email protected]
www.317.co.nz
T
he Imported Motor
Vehicle Industry
Association (IMVIA) is
advising car dealers to arrange for
overseas stock to be checked to
ensure electronic stability control
(ESC) is installed and working.
The next deadline for the
system to be mandatory in cars
and light commercials entering
New Zealand’s fleet is March 1.
This is when all used MC-class
vehicles – essentially four-wheeldrives with special off-road
features – have to comply.
The IMVIA has published a list
for reference purposes showing
if various models made between
2011 and 2014 can be imported.
A few do, others don’t and some
have ESC as an option.
This means pre-purchase
physical checks should be
carried out by dealers or agents,
and the easiest way to identify
compliant stock is to see if
there is a warning light for the
crash-avoidance system on the
dashboard.
The IMVIA will update
research when available and
is encouraging the Japanese
Auto Auction Association to
add whether ESC is present
on auction sheets. Visit www.
autofile.co.nz to find out more.
IMVIA research into ESC for MC-class vehicles
To advertise here, contact:
[email protected] or ph 021 455 775
EuropEan VEhiclEs WantEd
Audi, BMW, Mercedes, Porsche,
Maserati, Jaguar and Land Rover
Phone Glenn 021 431 685
commErcial VEhiclEs WantEd
Vans, Utes, RV/SUV
Phone Cory 027 203 5701
Make
Model
Honda
Honda
Lexus
Lexus
Lexus
Lexus
Mazda
Mazda
Mazda
Mazda
Mitsubishi
Mitsubishi
Mitsubishi
Mitsubishi
Mitsubishi
Mitsubishi
Mitsubishi
Mitsubishi
Mitsubishi
Mitsubishi
Nissan
Nissan
Nissan
Nissan
Nissan
Nissan
Nissan
Nissan
Subaru
Subaru
Subaru
Subaru
Subaru
Suzuki
Toyota
Toyota
Toyota
Toyota
Toyota
Toyota
Toyota
Toyota
Toyota
Toyota
Toyota
Toyota
Toyota
CR-V
CR-V
RX 350
RX 350
RX 450h
RX 450h
CX-5
CX-5
CX-5
CX-7
Outlander
Outlander
Outlander
Outlander PHEV
Pajero
Pajero
Pajero diesel
Pajero diesel
RVR 4WD
RVR 4WD
Dualis
Juke 4WD
Murano
Murano
X-Trail
X-Trail
X-Trail
X-Trail diesel
Forester
Forester
Forester
Forester
Forester
Escudo
FJ Cruiser
Harrier
Harrier hybrid
Hilux Surf
Kluger / Highlander
Land Cruiser
Prado
Prado
Prado
RAV 4
Rush (Daihatsu Be-Go)
Vanguard
Vanguard
Model Code
2011
2012
2013
2014
DBA-RE4
DBA-RM4
DBA-GGL15W
DBA-GGL16W
DAA-GYL15W
DAA-GYL16W
DBA-KE5AW
DBA-KEEAW
LDA-KE2AW
CBA-ER3P
DBA-CW4W
DBA-CW5W
DBA-GF8W
DLA-GG2W
DBA-V83W
DBA-V93W
LDA-V88W
LDA-V98W
DBA-GA3W
DBA-GA4W
DBA-KNJ10
CBA-NF15
CBA-PNZ51
CBA-TNZ51
CBA-TNT31
DBA-NT31
DBA-NT32
LDA-DNT31
DBA-SH5
DBA-SH9
DBA-SHJ
DBA-SJ5
DBA-SJG
CBA-TDA4W
CBA-GSJ15W
DBA-ZSU65W
DAA-MHU38
All
All
CBA-URJ202W
CBA-GRJ150W
CBA-GRJ151W
CBA-TRJ150W
DBA-ACA31W
ABA-J210E
DBA-ACA33W
DBA-GSA33W
P
No
S
S
S
S
No
No
No
S
P
P
No
No
P
P
P
P
P
No
P
S
P
P
P
P
No
P
P
P
P
No
No
P
P
No
P
No
No
P
P
P
P
P
P
S
S
D
P
S
S
S
S
No
No
No
D
P
P
No
No
P
P
P
P
P
P
P
S
P
P
P
P
No
P
P
P
P
No
No
P
P
No
D
No
No
P
P
P
P
P
P
S
S
D
S
S
S
S
S
No
S
S
D
D
D
S
No
S
S
S
S
D
P
P
S
S
S
S
S
No
S
D
D
D
S
S
P
S
No
D
No
No
S
S
S
S
S
P
S
S
D
S
S
S
S
S
S
D
S
D
D
D
S
S
S
S
S
S
D
P
S
S
S
S
D
D
S
S
D
D
D
S
S
P
S
S
D
No
No
S
S
S
S
S
S
D
D
Key S: Research indicates ESC fitted as standard, but vehicles should be checked
www.corporatecars.co.nz
14 www.autofile.co.nz
P: ESC may have been fitted as an extra, but should be physically checked
No: Research indicates these models do not have ESC fitted
D: Model discontinued
*Visit www.imvia.co.nz/media/9116/table_esc_per_variant_2011-2014.pdf for a full version of this table,
which includes the chassis number range with ESC fitment indicated.
new cars
Sport mode boosts response
L
otus has unveiled its
replacements for the Elise
and Elise S – two of its most
successful models.
The Elise Sport and Sport 220
will arrive on these shores later this
year following the arrival of the new
Evora 400, which makes its local
debut in the first quarter of 2016.
Sport mode is standard in
both variants. It increases throttle
response, alters traction-slip
thresholds and removes understeer
recognition to enhance control
before intervention.
Bilstein sports dampers
contribute to sharp steering and
provide heightened feedback
from the road.
The Sport 220, which weighs just
914kg, boasts peak power of 162kW
and torque of 250Nm. It makes the
0-100kph in 4.6 seconds and has a
top speed of 234kph.
The Elise Sport has a top end of
The Lotus Elise Sport and Sport 220
204kph and has a 0-100kph time of
6.5 seconds – thanks to maximum
power of 100kW at 6,800rpm and
160Nm of torque at 4,400rpm.
The power-to-weight ratio is
115.5kW/tonne for the Sport and
177kW/tonne for the 220, while
Special model secured
S
ubaru’s all-new sporty and
performance wagon will
arrive in New Zealand in
the middle of next year.
The Levorg is equipped with
all-wheel-drive technology
and is similar in size to earlygeneration Legacy GTs.
“Subaru of New Zealand has
been able to secure a special,
high-specification model,”
says managing director Wallis
Dumper. “We are optimistic
about its appeal factor given its
suitability for Kiwis.
“Despite the global trend
towards SUVs, we recognise not
everyone wants one. Passionate
drivers enjoy the handling of a
performance vehicle.
“Sales of the new-generation
Legacy sedan and WRX’s success
prove there’s still a strong
market for drivers’ cars.”
While Subaru is launching
the Levorg solely with the twolitre engine, “down the track we
see potential for the 1.6-litre
turbocharged model as suitable
for those new to the brand or
looking for a company car with a
difference”, adds Dumper.
“However, Fuji Heavy Industries
– the manufacturer of Subarus –
can’t make enough cars to satisfy
demand across the product
portfolio, including the Levorg.”
Local pricing and
specifications will be unveiled
closer to the launch date.
Subaru’s Levorg
the extra urban fuel-consumption
figures are 5l/100km and
5.9l/100km respectively.
Lightweight silver or black cast
wheels – 16-inch on the front and
17-inch at the rear – are standard,
and there is an optional upgrade to
a forged-wheel design to save an
extra 5kg in total unladen weight.
Lightweight sports seats in
leather, alcantara or classic tartan
trim are optional.
The Elise is Lotus’ most successful
model in terms of numbers built
with 32,000 sold globally, while the
marque’s small-platform technology
has been successfully used in the
Exige, Europa and 2-Eleven.
New Zealand pricing and
specifications for the Elise Sport
and Sport 220 will be announced in
mid-2016.
VEHICLES WANTED
Mercedes Benz
Volkswagen
nissan
lexus
Kia
toyota
chrysler
Jeep
dodge
We are always looking to purchase late model
NZ NEW CARS AND COMMERCIALS
PAUL CURIN
0274 333 303
[email protected]
miles motor group
www.autofile.co.nz
15
tech report
Vehicle Inspection Specialists
Vehicle Inspection NZ
TALK TO THE TEAM YOU CAN TRUST:
VINZ proudly bring you the IMVIA Technical Report
0800 GO VINZ ( 0800 468 469 ) / email : info @ vinz.co.nz / www.vinz.co.nz
Get talking about our transport future
T
he way in which the
government has
traditionally prepared for
the future is pretty straightforward.
It has involved something along
the lines of looking at the data,
recognising trends and developing
plans to meet the demand predicted
by projecting those trends forward.
Recently – when applied to
transport – this tactic has focused
on producing trends that demand
plans that are untenable or counter
to expert predictions.
For example, traditional
solutions to meet increased need
are no longer available. Besides
the cost, in many locations simply
building more roads isn’t an option.
Alternatively, we are finding
that technology is disrupting
trends at an increasing rate.
Global industry experts predict
we will all be using service-based
autonomous cars for our daily
commuting needs in 25 years’ time.
If this were to occur, our
transport requirements could be
met with a fraction of our current
fleet. Should we start spending
money to redesign the
of intention. The aim
road infrastructure to
is simply to spark off
handle the increased
discussion.
need as projected by
The ministry hopes
trends or the decreased
to explore, through
need predicted by
dialogue and debate,
experts?
the possibilities,
And to clarify, while
challenges and
many experts and
consequences of a
Kit Wilkerson
analysts say this will
variety of futures so
IMVIA policy adviser
and analyst
happen, there is no
it’s prepared when the
consensus on a timeframe with
technology comes available. The
predictions largely based on realising first story is likely to be the most
the technology does not yet exist.
contentious with our industry and
The Ministry of Transport (MoT)
is about the future of road safety.
has deviated from the reactive
What promise of efficiency
position we generally expect of
and safety justifies removing the
governments.
human factor from roads?
It is trying to be as prepared as
If we could meet transport
possible for whatever the future
requirements while reducing the
may present and what technology
number of accidents by more than
may be developed.
90 per cent while increasing the
The MoT presents a series of
efficiency of our roads, would we
stories online at www.transport.govt. heed calls to hand in the keys to our
nz/futures with each describing a
privately owned cars? Would we allow
different aspect of a possible future.
the government to ban humanCurrently there are four stories,
driven vehicles on public roads?
but more are expected. The goal
The second story on the future
of sharing them isn’t to predict the of data and intelligence highlights
future and nor are they statements the way data will be used to shape
our transport network.
For instance, it presents the idea
of a “virtual butler”, an application
that has access to your schedule,
history and preferences, as well as
weather and road conditions.
This data is used to plan, map
and buy the most effective means
Screenshots from a video on the Ministry of Transport’s website www.transport.govt.nz/futures
of transport, and adjusts your
alarms and appointments to meet
them – all before you wake up.
The story on the future of air
travel discusses the possibility this
form of transport will become easier
and more convenient – and change
16 www.autofile.co.nz
the way people get to work.
Imagine how it would reshape
urban sprawl if we could make
a 200-300km commute in less
than an hour at an ease and price
comparable to a similarly timed
journey on the motorway today.
The last story on low-carbon
transport describes a future in
which focus is put on reducing
carbon output. Most vehicles
would be electric, while those that
aren’t would be highly efficient and
use low-carbon fuels.
Again, autonomous vehicles
would be leveraged to optimise
efficiency with freight moved by
platoons of optimally laden trucks
or ships capable of carrying more
than 7,000 containers.
I must reiterate the stories
presented by the MoT are not
plans, nor even predictions. They
are catalysts intended to spark a
reaction and create discussion.
Of course, I must assume the
ministry will continue making plans
in the traditional manner through
analysing data and projecting trends.
But it’s remarkable to have
government officials being
proactive and thinking about the
future in a way that’s more focused
on what we want as opposed to
reducing the problems we have.
They are asking for our input.
I urge everyone to go and have a
look, consider the implications and
provide feedback because how
often do we have the opportunity
to participate at that strategic level?
I have to admit to a bit of
excitement about New Zealand’s
future, especially when I think of a
fleet of airships.
SpecialiStS in pre-Shipment inSpectionS
JEVIC NZ
 Full Border Inspections
 Structural Inspections
 Pre-export Appraisal
09 966 1779
 Biosecurity Inspections
 Odometer Verification
 Vehicle History Reports
www.jevic.co.nz
f & i focus
Giving 100 per cent to get results
L
ike many people fortunate
enough to have a few
days away over the festive
break, I am finding it hard to get
back into setting my alarm clock,
shaving, wearing shoes and socks,
and I’m almost strangling myself
with a tie, but it was great to take
a short breather.
What a huge year 2015 was with
all-time sales records being set in
our industry, changes in finance
legislation, mergers, new entrants
and exits, and not to mention many
sporting triumphs.
There is never a dull moment,
and I take my hat off to everyone for
their resilience and tenacity through
the rollercoaster ride that is New
Zealand’s automotive industry.
December capped off another
record year for sales growth at
Protecta. It was delivered through
some targeted acquisitions and a
large portion of organic growth,
which was brought
competitive and
about by increased
innovative products
focus on specialist
and – along with
training and support
our track record
from our sales force.
and commitment to
We only succeed if your
training customers
dealership succeeds.
to achieve higher
With significant
profitability – they
growth in sales,
remain cornerstones.
SIMON MOORE
we’ve expanded our
We expect more
Motor-trader development
manager
customer service
significant
growth this
Protecta Insurance
and claims teams to
year and have developed
maintain the high levels our clients
plans to ensure this happens.
have enjoyed over the years.
Apart from the insurance
This year sees Protecta mark
business, Protecta and its fantastic
its 30th anniversary – a huge
staff were involved in raising
milestone we are proud of.
money for some great causes and
The company remains 100
charities in 2015.
per cent New Zealand-owned
These included the Women’s
and operated. We see this as a
International Motorcycling
competitive edge with direct
Association’s Pink Ribbon Ride for
access to decision-makers and this
Breast Cancer Research, the Blue
gives us agility to move quickly in
Ribbon Ride for Prostate Cancer,
an ever-changing market.
Westpac Rescue Helicopter,
This agility helps us to provide
Canteen, Oxfam, Auckland
City Mission and Daffodil Day
among others. We dressed up,
raffled, sold, donated, attended,
supported and sponsored these
and other great causes last year.
The Protecta team is excited
about continuing to support the
wider community in 2016.
Are you ready to give 100 per
cent this year? We are, so let’s work
together and achieve another year
of record sales by getting into it.
I have seen a large number of
sales teams a long way off 100 per
cent by failing to respond to online
inquiries and return phone calls in a
timely manner, gaps in their product
knowledge or marketing material, or
failing to dedicate attention to the
client in front of them.
We’re always here to assist, coach,
mentor and motivate whenever
needed. We would like to wish all
of our customers a safe, happy and
prosperous new year.
PROTECTA nationwide F & I results
December 2015
Best result: $ 1,145
55%
52%
New
Used
50%
45%
Worst result: $ 343
43%
40%
42%
37%
Specialised Training
to Increase Your Sales
35%
30%
26%
25%
Our Specialised F&I Training is helping our Motor
Dealers achieve greater sales and increased profits.
It’s not a secret. Find out more today.
21%
20%
15%
15%
14%
12%
10%
5%
0%
Finance
PPP
GAP
Insurance
MBI
Contact Erin Mills
Business Coach, Protecta Insurance
Email: [email protected]
Phone: 0800 776 832
www.autofile.co.nz
17
Industry movers NZ labour market report
STEVE KENCHINGTON has taken on the role of
group general manager of Motorcorp New Zealand,
and is responsible for overseeing three marques –
Volvo, Jaguar and Land Rover. He was formerly the
general of manager of Volvo in this country.
Before that, he was sales and marketing director of
British Credit Trust, managing director of Sime Darby Automobiles NZ
Ltd and national sales manager of dealer operations with the Australian
Guarantee Corporation.
LIZ COUTTS is Ports of Auckland Ltd’s first female
chairman having taken over from Rodger Fisher, who
was acting chair since Graeme Hawkins’ resignation.
“I feel privileged to lead the next phase of
development,” she says. “The company has made
huge progress since I was appointed to the board in 2010.”
Coutts has experience in governance and executive roles in major
Kiwi companies, including time as chief executive of the Caxton Group.
She chairs Oceania Healthcare, Urwin & Co and the IRD’s risk and
assurance committee, and is also a director of the EBOS Group,
Skellerup Holdings, Yellow Pages, Sanford and Tennis Auckland. Visit
www.autofile.co.nz to find out more.
COBY DUGGAN has been appointed by Motorcorp
NZ as national manager for Volvo. He will be
responsible for overseeing the brand’s strategic
growth in this country.
He is excited to be working with the marque as it
enjoys “unprecedented” success locally. “Volvo has had its biggest year
of sales globally and locally.”
Duggan previously held senior roles with a range of marques, such
as Lexus, Mercedes-Benz and Skoda.
JAMES MILLER is now a member of ACC’s board for a three-year
term. He has extensive experience in financial markets, investment
management and commercial governance.
Miller sits on ACC’s investment sub-committee and is chairman of the subcommittee for Shaping Our Future – a business transformation project.
MIMI GILMOUR, co-founder of the Mexico and
Burger Burger chains, joins Crane Brothers’ founder
Murray Crane as a brand ambassador for Jaguar NZ.
James McKee, the marque’s marketing manager,
says: “As a businesswoman, Gilmour has pushed the
boundaries of what is possible and has led exceptional change in her
industry in a short space of time.”
JULIA HOARE has been appointed as an independent director of
Ports of Tauranga.
She has extensive commercial, financial, tax, regulatory and
sustainability expertise developed during 20 years as a partner with PwC.
DAVID WILSON has been appointed as chief executive officer of EC
Credit, part of Turners Ltd. He was previously group sales manager and
has been with that business for eight years.
TO FEATURE IN INDUSTRY MOVERS
EMAIL [email protected]
18 www.autofile.co.nz
The number of job vacancies
rose by two per cent in November
while there has been a 6.9 per cent
increase compared to by the same
time in 2014, according to the latest
Jobs Online report published by the
Ministry of Business, Innovation and
Employment (MBIE).
November’s jump was led by
increased vacancies in hospitality
and tourism, and the accounting,
human resources, legal and
administration industry. Both
sectors went up by 1.7 per cent.
Seven out of eight occupation
groups experienced increased
job vacancies. The biggest were
for labourers – up by 2.8 per
cent – and professionals, which
recorded a rise of
2.7 per cent.
Sales, retail,
marketing and
advertising vacancies
went by up 1.4 per cent
in November and also
recorded a 4.2 per cent
year-on-year climb.
The number of
vacancies rose across
all skill levels with
the largest increases
occurring in unskilled
jobs, which went up by
three per cent, and highly skilled job
vacancies – up by 2.9 per cent.
Of the 10 regions, nine
experienced increases in
vacancies. Auckland’s was largest
at 2.4 per cent.
The Manawatu-Wanganui/
Taranaki region had the only
decrease – down by 0.6 per cent.
Vacancies in Canterbury grew
by 0.5 per cent in November, but
fell by 8.8 per cent over the year.
David Paterson, MBIE’s labourmarket trends manager, says:
“The results are consistent with
improved hiring conditions
reflected in ANZ’s business
outlook.” This shows employment
intentions have climbed over the
past three months.
Meanwhile, the country’s
labour force is projected to keep
growing, driven by an increasing
population and people working
until they are older, reports
Statistics New Zealand.
“In the short term, high
net migration and the age
composition of our population
are contributing to a growing
labour force,” says Vina Cullum,
senior manager for population
statistics. “Plus we are seeing
more men and women aged 55
and over staying in it.”
Currently, 2.5 million people
are in the labour force –
employed and unemployed.
The new projections indicate a
total labour force of 2.7m by about
2023 and 2.9m in the mid-2030s.
In the longer term, however, it
is likely to grow much slower. The
projections indicate
a total labour force of
3.1m by around 2050
and 3.2m in the 2060s.
Cullum says: “In the
long term, net migration
is likely to be generally
lower than current high
levels and labour-force
participation rates may
not keep increasing. Our
increasingly older age
structure will also slow
growth.”
According to the new
projections, which are updated
every two to three years, those
aged 65 and over will make up an
increasing share of the labour force.
In 1991, one per cent of it was
aged 65-plus. It sits at six per cent
at the moment and is projected
to increase to 10 per cent in the
late 2020s.
The labour force includes
people aged 15-plus who regularly
work for one or more hours per
week for financial gain, people
who work without pay in a family
business, and people who are
unemployed and actively seeking
part-time or full-time work.
People not in the labour force
include under-15s, students who
do not work for pay, unemployed
people not actively seeking work,
some people with child-rearing
responsibilities, people who work
without pay and retirees.
Projections
indicate a
total labour
force of 2.7m
by about
2023 and
2.9m
in the
mid-2030s.
Subtitles
Tell potential buyers why they should
view your listing
Appearing in search results doesn’t guarantee your listings
will get read – upgrade your listings with subtitles to give
buyers a compelling reason to click though.
Dealers
ON AVERAGE
88%
MORE ENQUIRIES
What do Subtitles give you?
WITH SUBTITLES.
Subtitle
Options
More
Enquiries
On average dealers get
88% more enquiries with
subtitles.
You can either write
individual subtitles or
choose from three
generic options.
Highlight
Benefits
Stand
Out
Draw attention to key
selling points with 50
extra characters.
Interested?
DECemBER
statistics
*in December on Trade Me Motors
GET
Set your listing apart
from similar cars within
search results by
providing extra
information.
Mention this advertisement to your Trade Me Motors account manager
for a free one-month trial of subtitles. Call 0800 42 88 62
or email [email protected].
Most popular car
makes searched*
Most popular car
models searched*
Most popular body
styles searched*
Most popular makes of What the seller describes as “New
motorbike searched*
1 Toyota
2 Nissan
3 Ford
4 Holden
5 Mazda
1 Hilux
2 Corolla
3 Commodore
4 Falcon
5 Golf
1 RV/SUV
2 Ute
3 Sedan
4 Station wagon
5 Hatchback
1 Honda
2 Harley-Davidson
3 Suzuki
4 Yamaha
5 Triumph
Zealand’s fastest street car” has been listed
for $359,000. The 2007 Lamborghini
Gallardo Superleggera has a twin-turbo V10
engine and an official top speed of 315kph.
The grey coupe has had three owners
and its fuel economy is 17l/100km.
www.autofile.co.nz
19
disputes
Application dismissed after tribunal
rules turbo leak was ‘wear and tear’
Background
On January 30, 2015, Long
Investment Ltd bought a 2007
Toyota Hiace for $19,600 from
Bluestone Cars, which was trading
as Keystone Cars.
The buyer wanted to reject
the van because it had an oil leak
from its turbo assembly, which
the dealer refused to repair, and
wanted a refund of the purchase
price paid for the vehicle.
The trader said the purchaser
had contracted out of the CGA and
wasn’t entitled to a remedy under
the legislation.
The dealer added it had repaired
– at the buyer’s request – four
minor oil leaks in the engine and
transmission.
It said the claim the
turbocharger was leaking and
needed replacing was exaggerated
given the “minor oil weep” that had
appeared after seven months of
use of the vehicle.
The trader said it was
unreasonable to expect it to replace
the assembly given the van’s age,
mileage and use since it was supplied.
The case
The dealer said the purchaser told
him it was buying the van for its
business as a property developer
and builder.
The trader marked the vehicle
offer and sale agreement with
a small asterisk and asked the
purchaser to sign next to a clause.
This stated: “The purchaser
acknowledges and certifies the
goods are being acquired for
the purchaser’s business and,
accordingly, the parties agree
the CGA will not apply.”
The buyer also signed a clause
to acknowledge the van was being
supplied for business purposes,
and the provisions of the
legislation wouldn’t apply under
sections one and 43.
The buyer said, through an
interpreter, that he didn’t speak
English and his son had translated
for him.
The trader said he couldn’t
say if he thought the buyer
understood that he had agreed to
exclude the CGA.
The purchaser told the trader
in February that the vehicle
was leaking oil. The trader paid
Central Automatics to remove the
transmission and replace the rear
main seal and transmission’s front
seal, and service the transmission.
Later that month, the trader
paid for the transmission’s rear seal
and another oil leak to be fixed.
The trader said he received a
copy of the purchaser’s application
to the tribunal in June, made
contact with the purchaser and
arranged for the vehicle to be
taken to Central Automatics.
The dealer paid to remove the
front suspension and sump, clean
and seal the sump, and replace the
engine oil.
The buyer claimed there
was a leak around the turbo
assembly and produced a
service estimate dated August
18 from Manukau Toyota, which
reported oil leaking from it and
recommended it be replaced.
The trader phoned Manukau
Toyota, which said there was
oil around the turbo but it was
unsure where it was coming
from, so it needed cleaning and
road testing.
The finding
The tribunal considered – having
regard to the van’s value, the
purchaser’s lack of legal advice
and the language difficulties
between the parties – that it
was fairly unlikely the purchaser
understood the effect of clauses
in the sales contract excluding the
CGA’s provisions.
Accordingly, it didn’t consider
it would be fair and reasonable for
them to be bound by the provision in
the agreement excluding the act.
The tribunal then considered
the age, mileage and price
paid for the van to determine
if it complied with the CGA’s
guarantee of acceptable quality
at the time it was sold.
The adjudicator found the
vehicle was probably not free
of minor faults or as durable as
a reasonable consumer would
consider acceptable because of
four oil leaks found soon after it
was supplied to the buyer.
However, the tribunal’s
assessor said slight oil weeping
around the turbo assembly was
common in a van of that age
and mileage, and it didn’t merit
the replacement of the turbo
without further investigation.
The vehicle was also seen in June
by Central Automatics and it didn’t
record a leak from the assembly.
The van had travelled more than
FINDING IT HARD GETTING A
MESSAGE
TO YOUR TARGET MARKET?
20 www.autofile.co.nz
The buyer rejected
The case:r the
Consumer
his van unde
Guarantees Act (CGA) because the
dealer refused to repair a specific oil
leak. The trader said the purchaser
agreed to contract out of the CGA
and refused to fix the fault.
The tribunal
The decision:
’t the dealer’s
ruled that it wasn
responsibility to remedy the
problem because the van had
clocked up 17,000km since it was
supplied to the buyer.
r Vehicles Disputes
At: The Motoland
.
Tribunal, Auck
17,000km in the seven months the
purchaser had owned it.
The tribunal ruled the oil leak
around the turbo was caused by
wear and tear, and it was not the
trader’s responsibility to fix it.
It found the vehicle failed to
comply with the CGA’s guarantee
of acceptable quality because
of the oil leaks the purchaser
experienced with the front and
rear-transmission seals, the rear
main seal and the sump.
But the tribunal ruled the
trader responded promptly to
the buyer’s requests to fix these
problems at its own cost.
The trader didn’t accept
responsibility for the oil weep from
the turbo assembly, which wasn’t
diagnosed until August, and the
tribunal said the dealer wasn’t
responsible for repairing it.
It ruled the dealer remedied
the vehicle’s faults for which it was
responsible within a reasonable
time and, as a result, there was no
basis to uphold the purchaser’s
rejection of the van.
Order
The application by the buyer to
reject the vehicle was dismissed. disputes
Trader’s failure to fix odometer fault
caused customer to reject vehicle
Background
Iqbal Mohammed bought a 2003
Mercedes-Benz Avantgarde E500 with
81,778km on its clock from Buy Right
Cars for $15,375 on October 4, 2014.
He claimed the trader failed to
rectify an intermittent fault with the
odometer within a reasonable time of
being required to do so and rejected
the vehicle on June 22, 2015.
Mohammed wanted this upheld,
and the dealer ordered to refund his
purchase price and consequential
losses he claimed to have incurred.
The trader said it had repaired the
faults within a reasonable timeframe
and Mohammed wasn’t entitled to
reject the vehicle under the CGA.
The case
Mohammed contacted the trader on
November 18 because the odometer
had stopped displaying the distance
the car had travelled.
The dealer sent the vehicle to
Nippon Cars for the instrument
cluster to be repaired.
Two months later, he contacted
the trader regarding the shock
absorbers, which were replaced
with the dealer paying the $350
excess under the buyer’s Autosure
insurance policy.
A month later, Mohammed got
in touch with the dealer because the
odometer fault had reappeared and
the air conditioning was faulty.
He was asked to take it to
CoolCar Air-Conditioning Centre
to have the fault repaired using
his Autosure policy and the trader
paid the $350 excess.
A new part was ordered from
Germany to repair the odometer
and it was installed on March 19.
On May 21, Mohammed told
the trader the air conditioning
and dashboard clock were faulty.
The buyer was advised to take the
vehicle back to CoolCar for the airconditioning problem.
He then delivered the car
to Autohaus Auckland on June
16 when its odometer was on
88,252km – 6,474km more than
when he bought it.
Autohaus confirmed the
charcoal flap motor in the airconditioning system was faulty
and causing a clicking noise.
It quoted $2,632 including GST
to remove and repair the dash,
and $460 including GST to replace
a faulty heater duo valve.
Autohaus said the rockercover gasket leaked oil and
quoted $460 including GST to
replace both gaskets.
The report said the vehicle had
a harsh transmission shift, a slight
engine misfire and the clock was
faulty because its hands had been
fitted incorrectly.
Eight months and 18 days after
supply, Mohammed emailed the
trader rejecting the vehicle on
the grounds the odometer wasn’t
fixed in an appropriate time and
listed other faults with it.
The trader said it didn’t accept
the buyer’s rejection and had offered
many times to have the car repaired.
At the October 14 hearing,
Mohammed produced a report from
Autohaus dated September 7. This
stated a diagnostic test confirmed
there were communication issues
between the instrument cluster and
Call
the transmission control unit.
The report said a fault
with the control unit, which
transferred mileage-coded
information to the cluster, was
suspected and had likely been
caused by incorrect coding or a
faulty unit.
The finding
The tribunal, in determining
whether the vehicle complied with
the CGA’s guarantee of acceptable
quality, took into account it was an
11-year-old imported MercedesBenz that had travelled 81,778km
when sold for $15,375.
The trader’s chronology of events
showed its odometer was faulty so
soon after purchase that the tribunal
believed it was likely the problem
existed at the time of supply.
If the fault wasn’t present when
the car was sold, the electrical
system lacked the durability a
consumer would reasonably expect.
The vehicle also had issues
with its shock absorbers within
three months of supply, its air
conditioning within four months of
sale and also its clock.
The tribunal found the car
didn’t comply with the guarantee
of acceptable quality in section
six of the CGA at the time of sale
because it wasn’t either free of
minor faults or as durable as a
reasonable consumer would
regard as acceptable.
The buyer took the vehicle back
to the trader for the odometer
display fault first and about six
weeks after sale, according to the
dealer. The trader paid for the fault
buyer rejected
The case:ldThe
Mercedes-Benz
his 11-year-o
under the Consumer Guarantees
Act (CGA) after he claimed the
trader failed to remedy a problem
with the odometer. The dealer said
it repaired the car’s faults within a
reasonable timeframe.
n: The application
The decisio
vehicle was upheld by
to reject the
the tribunal. The trader was ordered
to reimburse the full purchase
price of $15,375 and specified costs
incurred by the buyer.
r Vehicles Disputes
At: The Motoland
.
Tribunal, Auck
to be diagnosed by Nippon Cars,
but it didn’t fix the problem.
The second time Mohammed
reported the odometer display
fault, the dealer allowed a
component to be replaced and
the instrument cluster to be
reprogrammed.
However, Autohaus’ report,
which the tribunal accepted as
reliable, stated the odometer issue
remained.
Although the tribunal accepted
the trader agreed to Mohammed’s
requests to repair the odometer,
its suppliers failed to remedy the
problem.
It ruled the buyer needed the
dealer to fix the odometer display and
gave it a reasonable timeframe to do
so, but the trader hadn’t done so.
The tribunal found the rejection
of the car occurred in accordance
with section 22 of the CGA and
within a reasonable time from the
date of supply.
Orders
The application to reject the
vehicle was upheld. The trader
was ordered to reimburse the car’s
purchase price of $15,375 and $440
for Autohaus’ reports. - we can help
Getting the auto industry’s attention for more than 25 years
Contact Brian McCutcheon
|
p: 021 455 775
|
e: [email protected]
www.autofile.co.nz
21
Brought to you by
c
the
u
u
d Auckland Hamilton Thames
o
Whangarei
n
Tauranga Rotorua Gi sborne Napi e r
New Plymouth Wanganui Palmerston North
Masterton Welli n gton Nelson Blenheim Greymouth
Aro

 xx%
4.6%
Total
Total imported
Used Imported
used
Cars
cars
12,598
xx
ry
Whangarei Auckland Hamilton Thames Tauranga
Rotorua Gisborne Napier New Plymouth Wanganui
Palmerston North Masterton Wellington Nelson
Blenheim Greymouth Westport Christchurch Timaru
Oamaru Dunedin Invercargill Whangarei Auckland
Hamilton Thames Tauranga Rotorua Gisborne
Napier New Plymouth Wanganui Palmerston North
Wellington Nelson Blenheim
DMasterton
Greymouth
Thames
5
e cWhangarei Auckland Hamilton
e m b er 2 01
7,110
xxxx
2014:
2014:6,797
8,517
nt
Total
Totalnew
New cars
Cars
2014:
xxx
12,448 
xx%
1.2%
Thames
Whangarei
2014: 143
 11.9%
NEW: 69
2014: 41
 68.3%
USED: 284 2014: 257
 10.5%
USED: 81 2014: 67
 20.9%
NEW: 160
Tauranga
Auckland
NEW: 3,237 2014: 3,156
 2 .6%
USED: 6,267 2014: 6,327  0.9%
NEW: 253
2014: 220  15.0%
USED: 527 2014: 521
Rotorua
Hamilton
NEW: 395
USED: 739  1.2%
2014: 340  16.2%
2014: 742
 0.4%
NEW: 78
2014: 49
 59.2%
USED: 122 2014: 116
 5.2%
Gisborne
New Plymouth
NEW: 121
USED: 131 2014: 121
2014: 198
 0%
NEW: 32
2014: 25
 28.0%
 33.8%
USED: 63 2014: 59
 6.8%
Napier
Wanganui
NEW: 81
2014: 93
 12.9%
NEW: 168
2014: 162
 3.7%
USED: 66 2014: 68
 2.9%
USED: 239 2014: 207
 15.5%
Masterton
Palmerston North
NEW: 208
2014: 161
USED: 309 2014: 275
 29.2%
NEW: 47
2014: 37
 27.0%
 12.4%
USED: 64 2014: 52
 23.1%
Wellington
Nelson
NEW: 88
2014: 76
 15.8%
NEW: 497
USED: 237 2014: 244
 2.9%
USED: 886 2014: 909
2014: 487
Blenheim
Westport
NEW: 6
2014: 5
 20.0%
NEW: 71
2014: 45
 57.8%
USED: 14 2014: 17
 17.6%
USED: 43 2014: 53
 18.9%
Christchurch
Greymouth
2014: 1,350  9.9%
NEW: 16
2014: 12
 33.3%
NEW: 1,217
USED: 35 2014: 54
 35.2%
USED: 1,848 2014: 1,679
 10.1%
Timaru
NEW: 52
2014: 36
 44.4%
USED: 91 2014: 125
 27.2%
Oamaru
NEW: 11
2014: 12
 8.3%
USED: 27 2014: 34
 20.6%
Dunedin
NEW: 225
2014: 143
 57.3%
USED: 366 2014: 309
 18.4%
Invercargill
NEW: 78
2014: 83
 6.0%
USED: 159 2014: 135
 17.8%
VTNZ is the market leader in independent safety and service
inspections. With over 80 stations nationwide, our people
are experts in Entry Certification, Pre Purchase Inspections
and Certificates of Fitness.
Visit www.vtnz.co.nz or call 0800 88 88 69 today
22 | www.autofile.co.nz
 2 .1%
 2.5%
DEDICATED CAR CARRIERS
PORT TO DOOR SERVICE
INCLUDING:

NZ Customs clearance
 Odometer certification
 MPI Border inspection
 Delivery Nationwide
 Insurance
 Digital Photography for prior sales in NZ
TWO SAILINGS PER MONTH JAPAN TO NZ
LATEST SCHEDULE
Port Calls
Tokyo Car
V1602
Morning Midas
Morning
V1603
Miracle V1604
Tokyo Car
V1605
Moji
14 Jan
–
–
–
Osaka
15 Jan
1 Feb
14 Feb
3 Mar
Nagoya
16 Jan
2 Feb
15 Feb
4 Mar
Yokohama
17 Jan
3 Feb
16 Feb
5 Mar
Auckland
4 Feb
18 Feb
5 Mar
20 Mar
Wellington
7 Feb
22 Feb
8 Mar
4 Apr
Lyttelton
6 Feb
20 Feb
7 Mar
2 Apr
YOUR FIRST CHOICE IN SHIPPING
Phone
0800 ARMACUP (276 2287)
email [email protected]
www.armacup.com
www.autofile.co.nz
23
www.heiwa-auto.co.nz
Imported Passenger Vehicle Sales by Make - December 2015
Make
DEC'15
DEC'14
+/- %
DEC'15
Mkt Share
2015 YEAR
TO DATE
2015 Mkt
share
Imported Passenger Vehicle Sales by Model - December 2015
Make
Model
DEC'15
DEC'14
+/- %
DEC'15
Mkt Share
2015 YEAR
TO DATE
2015 Mkt
share
Toyota
2,868
2,842
0.9
22.8%
32,649
22.7%
Nissan
Tiida
770
702
9.7
6.1%
6,609
4.6%
Nissan
2,576
2,476
4.0
20.4%
25,188
17.5%
Mazda
Demio
629
518
21.4
5.0%
5,985
4.2%
Mazda
2,170
2,035
6.6
17.2%
23,563
16.4%
Mazda
Axela
542
516
5.0
4.3%
6,682
4.7%
Honda
1,309
1,147
14.1
10.4%
15,265
10.6%
Suzuki
Swift
498
634
-21.5
4.0%
7,083
4.9%
Subaru
667
549
21.5
5.3%
7,908
5.5%
Honda
Fit
434
321
35.2
3.4%
5,509
3.8%
Suzuki
591
734
-19.5
4.7%
8,454
5.9%
Subaru
Legacy
328
309
6.1
2.6%
4,204
2.9%
Mitsubishi
481
523
-8.0
3.8%
5,353
3.7%
Toyota
Wish
306
272
12.5
2.4%
3,498
2.4%
Volkswagen
438
469
-6.6
3.5%
5,381
3.7%
Mazda
Atenza
292
305
-4.3
2.3%
3,473
2.4%
Bmw
435
504
-13.7
3.5%
6,309
4.4%
Volkswagen
Golf
260
291
-10.7
2.1%
3,323
2.3%
Audi
201
256
-21.5
1.6%
2,799
1.9%
Toyota
Estima
251
238
5.5
2.0%
2,231
1.6%
Mercedes-Benz
194
221
-12.2
1.5%
2,683
1.9%
Mitsubishi
Outlander
250
255
-2.0
2.0%
2,711
1.9%
Ford
123
147
-16.3
1.0%
1,639
1.1%
Mazda
Mpv
246
286
-14.0
2.0%
2,709
1.9%
Volvo
84
90
-6.7
0.7%
935
0.7%
Toyota
Corolla
197
197
0.0
1.6%
2,499
1.7%
Lexus
46
34
35.3
0.4%
615
0.4%
Nissan
Wingroad
193
132
46.2
1.5%
1,314
0.9%
Hyundai
45
49
-8.2
0.4%
476
0.3%
Toyota
Vitz
189
261
-27.6
1.5%
2,653
1.8%
Holden
44
26
69.2
0.3%
449
0.3%
Honda
Odyssey
181
200
-9.5
1.4%
2,076
1.4%
Chevrolet
42
46
-8.7
0.3%
621
0.4%
Nissan
Murano
167
141
18.4
1.3%
1,646
1.1%
Jaguar
36
41
-12.2
0.3%
448
0.3%
Mazda
Premacy
165
185
-10.8
1.3%
1,871
1.3%
Land Rover
35
35
0.0
0.3%
423
0.3%
Nissan
Bluebird
161
143
12.6
1.3%
1,792
1.2%
Mini
34
46
-26.1
0.3%
557
0.4%
Toyota
Ist
143
130
10.0
1.1%
1,579
1.1%
Peugeot
20
20
0.0
0.2%
225
0.2%
Toyota
Prius
143
77
85.7
1.1%
1,334
0.9%
Dodge
13
12
8.3
0.1%
221
0.2%
Nissan
Note
142
150
-5.3
1.1%
1,796
1.3%
Chrysler
12
15
-20.0
0.1%
101
0.1%
Nissan
Dualis
141
189
-25.4
1.1%
1,727
1.2%
Teana
140
129
8.5
1.1%
1,359
0.9%
Porsche
12
13
-7.7
0.1%
154
0.1%
Nissan
Daihatsu
11
18
-38.9
0.1%
204
0.1%
Subaru
Outback
130
94
38.3
1.0%
1,386
1.0%
Kia
11
5
120.0
0.1%
81
0.1%
Honda
Accord
128
139
-7.9
1.0%
1,580
1.1%
Jeep
9
5
80.0
0.1%
124
0.1%
Honda
Stream
120
97
23.7
1.0%
1,409
1.0%
Bentley
6
4
50.0
0.0%
32
0.0%
Toyota
Mark X
119
102
16.7
0.9%
1,476
1.0%
Buick
6
4
50.0
0.0%
24
0.0%
Nissan
March
116
119
-2.5
0.9%
1,337
0.9%
Renault
6
4
50.0
0.0%
95
0.1%
Toyota
Caldina
115
82
40.2
0.9%
1,158
0.8%
Alfa Romeo
5
6
-16.7
0.0%
52
0.0%
Honda
Cr-V
111
137
-19.0
0.9%
1,169
0.8%
Oldsmobile
5
4
25.0
0.0%
12
0.0%
Subaru
Impreza
110
97
13.4
0.9%
1,423
1.0%
Rover
5
3
66.7
0.0%
30
0.0%
Toyota
Auris
109
128
-14.8
0.9%
1,424
1.0%
Aston Martin
4
3
33.3
0.0%
21
0.0%
Mazda
Verisa
108
62
74.2
0.9%
1,087
0.8%
Avensis
104
122
-14.8
0.8%
1,169
0.8%
36.2%
53,361
37.1%
100.0% 143,642
100.0%
Citroen
3
4
-25.0
0.0%
37
0.0%
Toyota
Others
51
58
-12.1
0.4%
514
0.4%
Others
4,560
4,688
-2.7
12,598
12,448
1.2
100.0%
143,642
100.0%
Total
12,598
12,448
1.2
Total
Peace of Mind.
www.heiwa-auto.co.nz
24 www.autofile.co.nz
www.heiwa-auto.co.nz
Market strongest for 10 years
F
irst-time registrations of
used imported passenger
vehicles in New Zealand
last year notched up a healthy
increase compared to 2014.
There were 143,642 sales in
2015 compared to 129,925 in the
previous 12 months for a jump
of 13,717 units – or by 10.6 per
cent – for the best year since 2005
when 166,466 were sold.
The top model of last year was
the Suzuki Swift on 7,083 units for
a market share of 4.9 per cent.
It was followed by Mazda’s
Axela on 6,682 and 4.7 per cent,
while Nissan’s Tiida came third
with 4.6 per cent thanks to 6,609
registrations.
Fourth spot was taken out by
another Mazda – the Demio – on
5,985 units for a 4.2 per cent
share of the market. Honda’s Fit
came fifth with 5,509 sales and
3.8 per cent.
Toyota was 2015’s most
popular marque when it came
to sales of used imported cars. It
secured 32,649 registrations for a
22.7 per cent market share.
Nissan came second on 17.5
per cent and 25,188 units, while
Mazda was third with 23,563 sales
and 16.4 per cent.
Honda claimed fourth with
15,265 registrations, which equated
to 10.6 per cent of the total. The
top five was rounded off by Suzuki
on 8,454 and 5.9 per cent.
There were 12,598
registrations of used imported
cars last month, which was a 1.2
per cent increase over 12,448
units in the previous December.
Toyota was the top marque on
2,868 units, which was a decrease
of 0.9 per cent compared to
2,842 in the same month of 2014.
Nissan was second on 2,576 with
Mazda third on 2,170.
As for models last month, the
Tiida came first on 770 units – up by
9.7 per cent compared to December
2014. The Demio was second on 629
with the Axela third on 542.
Autofile contacted some
dealers around the country to get
their views on the market.
Graeme Rutherford is co-founder
of Wheels on Wairau in Glenfield
on Auckland’s North Shore – an
established dealership specialising
as the one for those with 1,500cc
to 1,800cc engines.”
With about 120 units on
his yard, Rutherford noticed a
slight decrease in sales between
September and October 2015,
which he says partly reflects
current issues around obtaining
stock from Japan.
“We sold around 85 units in
September and noticed a drop in
October to 70,” he told Autofile.
“Because we have been here a
long time, word of mouth gets us
through any downtimes. We are
good to our customers and such
Used Imported Passenger Registrations - 2013-2015
14000
13000
12000
11000
10000
9000
8000
2013
2014
7000
2015
6000
Jan Feb Mar Apr May Jun
in low-mileage used imports.
“We deal mainly in Toyota, Nissan
and Honda, and – within those – the
whole range of models,” he says.
“Our price range is about $7,000
to $15,000. We tend to stock the
basic economy-type cars rather
than turbos or ‘go fast’ cars. It’s
mainly middle-of-the-road stock.
“There is still a market for
3.6-litre Holdens, but – having
said that – not as large a market
Jul Aug Sep
Oct Nov Dec
business practices will get a yard
through a small downturn.”
Rutherford doesn’t attribute
any drop in sales entirely to the
exchange rate between the yen
and New Zealand dollar because
he feels buyer demand is everpresent irrespective of increased
prices for used vehicles.
“Even with the exchange rate,
if a person’s car blows up, he
or she has got to buy another
vehicle regardless of whether it’s
$1,000 dearer than last month or
not,” explains Rutherford.
“In a lot of cases, we might
forfeit our margins just to keep
turnover going.
“We went through a patch
about two months ago when it was
quite difficult to get stock in from
Japan and our stock was reduced.
“However, within the next few
weeks we expect it to be back at
the 120-unit mark, which is our
usual size.”
Greg McCracken, of Stephen
Hill Motors in Hastings, says: “We
have an interest in V8s. Manuals
are always strong and anything
not run of the mill.
“We have steered away from
vans because their demand hasn’t
bounced back. A lot of guys now
go for utes instead.”
Peter Wilson, manager of
Superior Cars in New Plymouth,
says: “It was a tough year for
both ends of the market – in New
Zealand and Japan.
“We have tried to maintain
business by marketing effectively
and giving a more personal
service. Through that, we seem to
be able to make ends meet.
“Here in the Taranaki, we also
experience regional effects of
the economy, such as the dairy
downturn earlier in the year and
then the oil situation as well. It
seems like the provinces have had
it pretty average really.
“We have noticed an upsurge
in interest for utes. We rely on
tradies and it’s like having three
cars in one when it comes to
double cabs. Townies still enjoy
driving SUVs.”
Ramp inspection before shipping
contact:
Kei Mikuriya • [email protected]
www.autofile.co.nz
25
www.heiwa-auto.co.nz
Used car imports reach 150k
T
he amount of used
passenger vehicles
crossing our wharves last
year outstripped those in 2014 by
13,224 units.
There were 150,862 units
imported into New Zealand during
2015 for an increase of 9.6 per cent
on 137,638 in the previous year.
Last year’s total included
143,125 used cars coming here
from Japan. Australia came
second with 4,893 units with the
US third on 1,041.
Fourth spot went to the UK on
939 followed by Singapore on 611.
Positions six to eight were taken
by South Africa on 51, Germany on
37 and Canada on 25.
A total of 14,725 used cars
came into the country during
December. The biggest month of
2015 was April with 16,155 units
and the lowest total was 8,673 in
September.
Meanwhile, 5,607 used light
commercials were imported last
year compared to 5,422 in 2014.
Graeme Rutherford, cofounder of Wheels on Wairau in
Glenfield on Auckland’s North
Shore, says sourcing stock on
monthly trips to Japan has
proven more difficult lately.
However, he reports that sales
are consistent overall.
“It has got harder because of
the expense of units over there
at the moment,” he told Autofile.
“There are quite a few other
countries involved in importing
from Japan as well, so there’s a lot
of competition.
“In saying that, our buyer
over there has been dealing with
that side of things for about 19
years, so we seem to be able to
stay as a priority, which is a great
advantage to us.
“Business hasn’t been too bad.
I would think people who are new
to the industry would find it quite
hard though.”
Rusty McKnight, of Chance Cars in
Rotorua, says: “I get real satisfaction
out of our agents in Japan.
“For example, if a car arrives
here without a bolt, they will go
halves with you to replace it. We
have a good relationship and
have dealt with them for 14 years.
“We don’t like to buy from
auctions. We like to have a look
at a stock list and then pick the
bones out of that, and sometimes
the agents will ring us about
suitable vehicles.
“In this way, it’s easy to keep our
yard stocked with what we need,
especially when sales are great.
We’re just swelling at the seams.
“We had big people movers
arriving just before Christmas.
They will sell quickly and this will
make up for any slower sales up
until then.”
Used import passenger vehicle arrivals
16000
15000
14000
13000
12000
11000
10000
2015
9000
2014
8000
7000
6000
5000
4000
3000
2013
2012
JAN
FEB
MAR
APR
MAY
JUN
JUL
Aug
Sept
Oct
Nov
Dec
Used Import Passenger Vehicles By Country Of Export
2015
2014
2013
Jan ’15
Feb ’15
Mar ’15
Apr ’15
May ’15
Jun ’15
JuL ’15
Aug ’15
Sep ’15
Oct ’15
Nov ’15
Dec ’15
Dec Share %
2015 Total
2014 TOTAL
2013 total
Australia
258
407
414
359
424
449
476
406
376
412
412
500
3.4%
4,893
3,167
1,990
Great Britain
110
87
86
71
73
108
66
64
64
56
66
88
0.6%
939
1,885
2,908
9,635
9,357
14,301
15,554
13,892
12,148
11,221
11,512
8,071
11,741
11,743
13,950
94.7%
143,125
130,770
100,784
Singapore
30
30
17
48
55
57
77
45
60
60
57
75
0.5%
611
252
146
Usa
80
58
121
92
77
77
92
82
84
101
92
85
0.6%
1,041
1,278
1,205
Country of Export
Japan
Other countries
Total
26
24
25
31
10
25
12
20
18
18
17
27
0.2%
253
286
251
10,139
9,963
14,964
16,155
14,531
12,864
11,944
12,129
8,673
12,388
12,387
14,725
100.0%
150,862
137,638
107,284
www.heiwa-auto.co.nz
contact: Kei Mikuriya
[email protected]
26 www.autofile.co.nz
CHOICE
100,000 vehicles per month
Proud to sponsor the
SecondHand Car Sales Statistics
Private sales exceed half of total
C
hanges of ownership for
second-hand passenger
vehicles in 2015 came in at
862,949 units.
Public-to-public transactions
accounted for 57.8 per cent of
the total meaning 498,436 were
traded outside car dealerships.
Sales by registered traders
amounted to 209,989, or 24.3 per
cent, while there were 154,524 tradeins, which came in at 17.9 per cent.
There were 18,197 registrations
recorded by dealers last month
compared to 17,894 in December
2014 – an increase of 1.7 per cent.
The respective totals for publicto-trader transactions were 12,910
and 13,084 for a 1.3 per cent drop.
Private sales totalled 41,235
last month. This was a three per
cent increase on 40,044 over the
same timescale.
The biggest proportional rise
in dealer-to-public business was
reported in Rotorua where they
went up by 14 per cent from 285 to
325. Napier was second with a 10.5
per cent jump from 579 to 640.
“Lots of dealerships are doing
the same thing, so for us it comes
down to sourcing later-model
and low-kilometre cars,” says Greg
McCracken, dealer principal of
Stephen Hill Motors.
“We don’t deal in the lower
bracket of the market so that
balances out the competition.
“Our Hastings yard carries 120
or so units and Napier is similar.
SUV sales and commercials are
always strong here.
“We don’t tend to source
them from Japan – apart from a
few SUVs – but instead maintain
a supply of New Zealand used
commercials.
“We look for units that have
a bit of an x-factor to them. We
look for vehicles with something
different about them, so we have
a point of difference from other
yards up the street.
“We try to avoid the peoplemover theme as much as possible
and focus on more unique models.”
The biggest decrease in dealer
transactions in December was seen
in Oamaru where they tumbled
by 44.7 per cent from 94 to 52.
Westport was next with a 36.8 per
cent decrease to 24 from 38.
As for trade-ins, the biggest
increase – of 9.5 per cent – was
seen in Masterton where they
rose from 95 to 104. Wanganui
was second by going up from 102
to 111, or by 8.8 per cent.
No public to-dealer
transactions were recorded in
Westport last month, while they
fell by 36.7 per cent – from 885
to 560 – in Palmerston North. The
next biggest drop was 27.8 per
cent in New Plymouth from 248
units to 179.
Secondhand car sales - December 2015
Dealer-To-Public
Public-To-Public
Public-To-Dealer
Dec '15
Dec '14
+/- %
MARKET SHARE
Dec '15
Dec '14
+/- %
Dec '15
Dec '14
+/- %
599
564
6.2
3.29
1,852
1,844
0.4
262
269
-2.6
Auckland
6,491
5,944
9.2
35.67
14,356
13,634
5.3
4,960
4,800
3.3
Hamilton
1,467
1,405
4.4
8.06
3,241
3,228
0.4
1,207
1,141
5.8
Whangarei
Thames
217
235
-7.7
1.19
580
489
18.6
83
85
-2.4
Tauranga
956
969
-1.3
5.25
2,000
2,003
-0.1
598
632
-5.4
Rotorua
325
285
14.0
1.79
917
695
31.9
94
105
-10.5
Gisborne
179
168
6.5
0.98
347
367
-5.4
92
104
-11.5
Napier
640
579
10.5
3.52
1,480
1,374
7.7
425
394
7.9
New Plymouth
394
386
2.1
2.17
900
912
-1.3
179
248
-27.8
Wanganui
167
178
-6.2
0.92
509
444
14.6
111
102
8.8
Palmerston North
759
850
-10.7
4.17
1,519
1,602
-5.2
560
885
-36.7
Masterton
200
180
11.1
1.10
385
385
0.0
104
95
9.5
Wellington
1,584
1,501
5.5
8.70
2,816
2,773
1.6
1,182
1,176
0.5
-6.6
Nelson
307
358
-14.2
1.69
954
957
-0.3
256
274
Blenheim
190
188
1.1
1.04
396
398
-0.5
117
116
0.9
Greymouth
86
103
-16.5
0.47
191
213
-10.3
33
49
-32.7
-100.0
Westport
Christchurch
Timaru
24
38
-36.8
0.13
68
82
-17.1
0
1
2,218
2,462
-9.9
12.19
5,320
5,282
0.7
1,766
1,632
8.2
243
241
0.8
1.34
512
543
-5.7
144
149
-3.4
-20.8
Oamaru
52
94
-44.7
0.29
149
247
-39.7
19
24
Dunedin
694
749
-7.3
3.81
1,783
1,660
7.4
450
478
-5.9
Invercargill
405
417
-2.9
2.23
960
912
5.3
268
325
-17.5
18,197
17,894
1.7
100.00
41,235
40,044
3.0
12,910
13,084
-1.3
NZ total
 Consumer Guarantees Act 1993
 Motor Vehicle Sales Act 2003
 Sale of Goods Act 1908
 Fair Trading Act 1986
 Energy Efficiency and Conservation Act 2000
Compliance made simple...
since 1999
ph 0800 668 679
www.motorweb.co.nz
www.autofile.co.nz
27
new car sales
New Passenger Vehicle Sales by Make - December 2015
Make
Dec'15
Dec'14
+/- %
Dec'15
Mkt Share
2015 YEAR
TO DATE
New Passenger Vehicle Sales by Model - December 2015
2015 Mkt
share
Make
Model
Dec'15
Dec'14
+/- %
Dec'15 2015 YEAR
Mkt Share
TO DATE
2015 Mkt
share
Toyota
1,608
1,888
-14.8
22.6%
17,963
18.9%
Toyota
Corolla
471
773
-39.1
6.6%
6,516
6.9%
Holden
758
790
-4.1
10.7%
10,247
10.8%
Toyota
Rav4
461
309
49.2
6.5%
3,522
3.7%
Mazda
588
528
11.4
8.3%
8,707
9.2%
Suzuki
Swift
264
229
15.3
3.7%
2,375
2.5%
Ford
532
370
43.8
7.5%
6,071
6.4%
Toyota
Highlander
248
270
-8.1
3.5%
2,542
2.7%
Mitsubishi
493
405
21.7
6.9%
5,654
5.9%
Mazda
Cx-5
189
194
-2.6
2.7%
2,583
2.7%
Suzuki
430
359
19.8
6.0%
4,377
4.6%
Toyota
Yaris
183
251
-27.1
2.6%
2,502
2.6%
Nissan
416
352
18.2
5.9%
4,733
5.0%
Holden
Captiva
160
207
-22.7
2.3%
2,459
2.6%
Hyundai
413
404
2.2
5.8%
7,686
8.1%
Nissan
X-Trail
148
99
49.5
2.1%
1,555
1.6%
0 14600.0
Kia
245
176
39.2
3.4%
3,260
3.4%
Hyundai
Tucson
146
2.1%
442
0.5%
Mercedes-Benz
223
94
137.2
3.1%
2,095
2.2%
Mazda
Mazda3
142
127
11.8
2.0%
2,507
2.6%
Volkswagen
223
184
21.2
3.1%
3,780
4.0%
Mitsubishi
Asx
135
83
62.7
1.9%
1,571
1.7%
Honda
149
190
-21.6
2.1%
3,613
3.8%
Holden
Commodore
135
222
-39.2
1.9%
2,714
2.9%
Bmw
132
119
10.9
1.9%
1,954
2.1%
Holden
Cruze
133
162
-17.9
1.9%
1,554
1.6%
Jeep
102
122
-16.4
1.4%
1,438
1.5%
Mitsubishi
Lancer
133
66
101.5
1.9%
1,156
1.2%
Subaru
100
155
-35.5
1.4%
2,268
2.4%
Nissan
Qashqai
131
138
-5.1
1.8%
1,573
1.7%
Fiat
83
184
-54.9
1.2%
800
0.8%
Mitsubishi
Outlander
126
180
-30.0
1.8%
1,789
1.9%
Ssangyong
67
58
15.5
0.9%
1,533
1.6%
Holden
Barina
115
69
66.7
1.6%
1,159
1.2%
Audi
66
96
-31.3
0.9%
1,766
1.9%
Ford
Focus
100
129
-22.5
1.4%
1,037
1.1%
Land Rover
64
23
178.3
0.9%
919
1.0%
Nissan
Pulsar
93
34
173.5
1.3%
686
0.7%
Volvo
62
14
342.9
0.9%
505
0.5%
Mazda
Cx-3
92
0
9200.0
1.3%
970
1.0%
Lexus
61
40
52.5
0.9%
641
0.7%
Mazda
Mazda2
91
156
-41.7
1.3%
1,489
1.6%
Renault
56
8
600.0
0.8%
231
0.2%
Volkswagen Golf
90
65
38.5
1.3%
1,381
1.5%
Dodge
40
40
0.0
0.6%
627
0.7%
Ford
Mondeo
83
10
730.0
1.2%
958
1.0%
Santa Fe
83
81
2.5
1.2%
2,042
2.1%
Skoda
39
38
2.6
0.5%
1,007
1.1%
Hyundai
Peugeot
33
48
-31.3
0.5%
759
0.8%
Honda
Jazz
82
114
-28.1
1.2%
1,890
2.0%
Mini
28
28
0.0
0.4%
615
0.6%
Suzuki
Vitara
82
0
8200.0
1.2%
337
0.4%
Isuzu
14
2
600.0
0.2%
201
0.2%
Ford
Kuga
78
62
25.8
1.1%
1,199
1.3%
Chery
13
15
-13.3
0.2%
201
0.2%
Ford
Territory
78
57
36.8
1.1%
936
1.0%
Citroen
13
14
-7.1
0.2%
223
0.2%
Holden
Trax
77
38
102.6
1.1%
908
1.0%
Jaguar
10
4
150.0
0.1%
175
0.2%
Kia
Sportage
75
74
1.4
1.1%
1,128
1.2%
Alfa Romeo
9
5
80.0
0.1%
105
0.1%
Toyota
Landcruiser Prado
73
15
386.7
1.0%
849
0.9%
Yamaha
8
5
60.0
0.1%
108
0.1%
Kia
Rio
72
18
300.0
1.0%
581
0.6%
Porsche
7
3
133.3
0.1%
444
0.5%
Ford
Mustang
68
1
6700.0
1.0%
76
0.1%
Tesla
7
0
700.0
0.1%
21
0.0%
Fiat
Punto
62
171
-63.7
0.9%
449
0.5%
Camry
59
195
-69.7
0.8%
865
0.9%
Maserati
Others
Total
4
1
300.0
0.1%
66
0.1%
Toyota
14
35
-60.0
0.2%
304
0.3%
Others
2,352
2,198
7.0
33.1%
38,797
40.8%
7,110
6,797
4.6
100.0%
95,097
100.0%
Total
7,110
6,797
4.6
100.0%
95,097
100.0%
From the rising sun to
the long white cloud
The history of used car importing to New Zealand
28 www.autofile.co.nz
new car sales
Fierce competition with new models
S
ales of new passenger vehicles
came in at 95,097 during 2015.
This was a 4.9 per cent increase
on the previous year’s total of 90,632,
or by 4,465 units.
Toyota completed a onetwo in the models ladder with
the Corolla securing 6,516
registrations to take out 6.9 per
cent of the car market, according
statistics published by the NZTA.
Its RAV 4 finished second
with 3,522 and 3.7 per cent, and
Holden’s Commodore came third
on 2,714 sales and 2.9 per cent.
The competitive nature of
2015’s market was illustrated by
only 81 registrations separating
positions four through to seven.
Mazda’s CX-5 sold 2,583 units
and fifth spot was taken out by
Toyota’s Highlander on 2,542.
There were 2,507 Mazda 3s
registered and the Toyota Yaris
finished on 2,502.
Holden’s Captiva was eighth with
2,459, the Suzuki Swift sold 2,375
units and the top 10 was completed
by Hyundai’s ix35 on 2,190.
Toyota was the best-selling
marque of 2015 when it came to new
passenger vehicles on 17,973 units to
claim 18.9 per cent of the market.
Holden was second with
10,247 sales for 10.8 per cent.
Mazda took out third spot with
8,707 and 9.2 per cent.
Ford was fourth thanks to 6,071
registrations for a market share
of 6.4 per cent, while Mitsubishi
rounded off the top five on 5,654
and 5.9 per cent.
One of last year’s high-riding
performers was Mazda, which
topped 10,000 sales in a calendar
year for the first time to claim
fourth spot for overall registrations
in addition to third for new
passenger vehicles.
The marque also had its best
December on record with a total
of 685 overall deliveries to extend
its record retail performance to 23
consecutive months.
“It was a highly successful year
and one the company is proud of,”
says Andrew Clearwater, managing
director of Mazda NZ.
He adds the combination of
a “great line-up of vehicles” and
the marque’s hard work resulted
in “a winning combination that
It secured the title for 2015
by 141 registrations in a closefought race – 2,095 units to 1,954
– while Audi came third on 1,766.
The results for last year were
in stark contrast to 2014 when
BMW topped the ladder with
2,132 registrations, Audi was
second on 2,075 and MercedesBenz came third on 1,813.
“I wish to thank customers
who entrusted our brand in
2015 and recognised it as the
best in the luxury market,” says
Ben Giffin, general manager of
Mercedes-Benz Cars NZ, who
New Passenger Registrations - 2013-2015
10000
9500
9000
2013
2014
2015
8500
8000
7500
7000
6500
6000
5500
Jan Feb Mar Apr May Jun
helped us to deliver our best
year ever”.
The company also secured 20plus major automotive awards in
2015 “and widespread success across
the dealer network with a number
achieving record sales results”.
In another notable
development, Mercedes-Benz
wrestled the number-one spot in
New Zealand for luxury marques
from BMW.
Jul Aug Sep
Oct Nov Dec
adds the company experienced
year-on-year expansion in many
segments.
Meanwhile, Toyota took out of
the top four spots in 2015’s market
for sales of new rental cars.
This sector was predictably
dominated by the Corolla
securing 20 per cent of all sales
to rental companies on 3,415
units, while the RAV 4 came
second on 1,665 and 10 per cent.
The Highlander was third on
1,418 and the Yaris fourth on 942.
The rentals top five was rounded
off by Holden’s Commodore on
931 units.
As for the last month of
last year, 7,110 new cars were
registered for the biggest
December since 1976 and a 4.6
per cent increase over 6,797 sales
in December 2014.
The Corolla was the top model
on 471 units, but this was a 39.1
per cent decrease compared to
773 in the same month of the
previous year.
The RAV 4 came second with a
49.2 per cent jump to 461 and the
Swift was third with a 15.3 per
cent rise to 264.
One new entrant to the
market – Ford’s Mustang – is
attracting widespread attention
in the industry and sold 68 units
in December, its first full month
of availability.
Neil Smith, dealer principal
of Grey Ford in Greymouth, says:
“We are a small dealership, but
have had a lot of inquiries about
the new Mustang and have a
good order book for it.
“There is high interest and it’s a
bonus if you have something like
the Mustang, and it’s also great for
our staff and the Ford team.
“The public is being wowed by
the marketing, and there’s a lot of
hype and excitement around it.
People have been waiting to see
them in the showroom.”
Last month’s best-selling
marque was Toyota with 1,608
registrations, which were down
by 14.8 per cent compared to
December 2014.
Orders are now being received for this limited print run hardcover book
– a fantastic gift or just to have in the office or showroom
Priced at $59.50 including post and packaging
Visit www.autofile.co.nz/book and fill in the order form now, email [email protected] or phone 021 455 775
www.autofile.co.nz 29
new cars
Total
6
66.7
3
33.3
9
Audi
40
60.6
26
39.4
66
BMW
44
33.3
88
66.7
132
Chery
13
100.0
0
0.0
13
Chrysler
1
50.0
1
50.0
2
Citroen
8
61.5
5
38.5
13
Dodge
11
27.5
29
72.5
40
Fiat
39
47.0
44
53.0
83
Ford
193
36.4
337
63.6
530
Holden
362
47.8
396
52.2
758
Honda
121
81.2
28
18.8
149
Hyundai
147
35.6
266
64.4
413
Isuzu
5
35.7
9
64.3
14
Jaguar
4
40.0
6
60.0
10
Alfa Romeo
Jeep
80
78.4
102
53.1
115
46.9
245
Land Rover
33
52.4
30
47.6
63
Lexus
21
34.4
40
65.6
61
4
100.0
0
0.0
4
323
55.2
262
44.8
585
60
26.8
164
73.2
224
9
32.1
19
67.9
28
Mitsubishi
189
38.3
304
61.7
493
Nissan
211
50.7
205
49.3
416
Peugeot
21
63.6
12
36.4
33
Porsche
5
71.4
2
28.6
7
Renault
5
8.9
51
91.1
56
Skoda
16
41.0
23
59.0
39
SsangYong
40
59.7
27
40.3
67
Subaru
42
42.0
58
58.0
100
Suzuki
331
76.8
100
23.2
431
Toyota
218
13.6
1,390
86.4
1,608
Volkswagen
87
10000 38.3
140
61.7
227
Volvo
18
0 95029.5
43
70.5
61
Other
1
33.3
0 900
2
66.7
3
Mazda
Mercedes-Benz
Mini
Total
2,780
39.2
0 850
4,305
60.8
7,085
westport
thames
napier
wanganui
gisborne
timaru
c t o b e r 2 0 13
7500 new
 100.0%
 51.2%
 34.1%
Blenheim
nelson
rotorua
 27.7%
 26.8%
 23.7%
9000
2
M
J
F
M
A
M
Used
J
J
A
westport
Masterton
timaru
Used



6000
Used
8545
5000
New
7962
7000
6000
3000
2000
South Island
Nov ‘12
SEP ‘13
Oct ‘13
JuL ‘13
AuG ‘13
JuN ‘13
MAy ‘13
FEb ‘13
APr ‘13
MAr ‘13
JAN ‘13
APr ‘13
1000
4000
FEb ‘13
Oct Nov Dec y Jun Jul Aug Sep
Jan Feb Mar Apr Ma
North Island
4000
5000
Nov ‘12
5500 en
North IslaNd versus south IslaNd
8000
DEC ‘12
6000 mo
am
1,4
th
11
7000
JAN ‘13
2012 Oc
hig
Used Vehicle RegistRatiOns
New versus used
MAr ‘13
6500 PassengeR Vehicle RegistRatiOns
10000
DEC ‘12
2013 S
Biggest decreases
new
ConneCt & engage
7000 I
co
d
Tauranga Rotorua Gisborne Napier New Plymouth
Wanganui Palmerston North Masterton
Wellington Nelson Blenheim Greymouth Whangarei
AucklandoHamilton Thames Tauranga Rotorua
8000 8500 Used imPORt PassengeR Vehicle RegistRatiOns by city
aucklaNd, wellINgtoN, chrIstchurch
4500
hamIltoN, tauraNga, duNedIN, PalmerstoN North
8000 4320
600
4000
30 www.autofile.co.nz
3000
Auckland
2000
500
7500 Hamilton
400
2500
7000 icles sold
3500
hicles sold
*Business sales include rental and government sales, and the totals include passenger cars and SUVs. SOURCE: MIA
Maserati
try
21.6
T
oyota New Zealand is
the market in regards to changing
aiming to make it 29 years consumer trends.
in a row as the country’s
“Good luck to Ford with that,
number-one brand.
but our strategic focus is based
“Last year was our 28th
on Toyota’s presence in many
consecutive year of market
different segments,” he says.
leadership and we were very
“The strength of our brand is not
pleased with our results,” says
watching the scorecard.
Steve Prangnell, general manager
“Corolla sales in 2015 were more
of sales and operations.
than we anticipated and above our
He reports registrations of all
targets, as were the Hilux’s.”
new Toyota and Lexus vehicles
When it comes to different
came in at 26,967 units for the
buyer types, Toyota finished last
company’s fourth sales record in a
year top of the ladder for private,
row while maintaining market share. fleet, rental and government sales.
For example, Toyota sold
Prangnell notes the marque
17,963 new passenger vehicles in
gained plenty of traction with
2015 for an 18.9 per cent share,
private buyers and there was a
while Lexus finished on 641 and
lot of movement in the market,
0.7 per cent.
which saw Mazda’s increase.
“We launched a number
“We are focused on all
of products in 2015 and our
segments and secured 12.5 per
dealerships had a very profitable
cent of private registrations –
year,” Prangnell told Autofile.
good enough to secure number
“Our sales even during December
one for that.”
were great, especially with
He adds Toyota’s private sales
commercials, and results across
are likely to increase further this
the market held up.
year following the new Hilux’s
“When it comes to this year,
introduction at the end of 2015,
there is no room for complacency
the Fortuner SUV’s arrival and the
and we intend to have similar
launch of more hybrids.
volumes. Unless someone else sells
Prangnell is also pleased with
27,000 units in 2016, we plan to
Lexus’ performance by finishing
make it our 29th year at the top.”
fourth in the luxury market last
The Corolla lost its title as
year and exceeding targets
New Zealand’s most popular new
to claim eight per cent in its
The TRUSTED online
vehicle to Ford’s Ranger
in 2015.
segment. Visit www.autofile.co.nz
wholesale
trading site.
autopohave
rt.net for more of his views.
Prangnell notes it doesn’t
the same legacy as the Hilux and t h e As for December, the Motor
Whangarei Auckland Hamilton Thames
Tauranga
Rotorua GisborneIndustry
Napier New Plymouth
has come second to the likes
of Palmerston
Biggest increases/Decreases
Wanganui
North Masterton Wellington Association reports
By town year-on-year
Blenheim Greymouth4,305
Whangarei Auckland
(OctOber
Holden’s Commodore in theNelson
past,
new
cars
out
of
7,085
– 2013
or vs OctOber 2012)
Hamilton Thames Tauranga Rotorua Gisborne
Napier New Plymouth Wanganui Palmerston North
Biggest increases
while what model comes top
often
60.8
per
cent
–
were
sold
to
Masterton Wellington Nelson Blenheim Greymouth
Westport Christchurch Timaru Oamaru Dunedin
depends on what’s happening
businesses.
Invercargiin
ll Whangarei Auckland
Hamilton Thames
un
22
130
Kia
All segments targeted
by top-selling marque
SEP ‘13
% Business
JuL ‘13
Business
AuG ‘13
% Private
JuN ‘13
Private
MAy ‘13
Make
Aroun
Passenger Car and SUV Sales by Private/Business split
300
Tauranga
new vehicles
Predictions for the year ahead
T
he market for new motor
vehicles has peaked and
looks set to decline in
2016 from last year’s record sales,
according to Infometrics.
Mieke Welvaert, an economist
with the consultancy company,
expects rising prices to hit sales
next year.
“We expect the New Zealand
dollar to weaken further against
the Japanese yen through this
year,” he says.
“That will start pushing up car
prices even more and that will be
a further factor for why people will
be buying less.”
With growth slowing over the
past year, Welvaert believes the
long-anticipated peak in sales has
arrived with waning business and
consumer confidence expected
to contribute to a decrease in
registrations during 2016.
He notes growth in sales of new
cars continued to soften towards the
end of last year with registrations of
small vehicles still sliding and now
sitting below their peak in April 2015.
“Growth in new large-car
registrations has been slowing over
the past few months and we expect
this trend to continue. New car sales
are expected to peak early this year.”
Welvaert anticipates a slowdown
in sales of light commercials and says
the annual total of their registrations
is likely to drop below 30,000 by mid2016 as business investment cools.
He predicts sales of heavy trucks
to continue their “broadly downward
trajectory” over the months ahead
and medium-sized truck sales to cool
more quickly in 2016.
“A weaker New Zealand dollar
against the yen and softer outlook
for goods exports are expected to
see freight operators slow down on
new purchases.”
Last year’s sales of 134,041
new vehicles, according to Motor
NEW VEHICLE SALES BY BUYER TYPE - December 2015
NEW VEHICLE MARKET SEGMENTATION - December 2015
Dec '15
Dec '14
Mth %
2015 YTD
2014 YTD
% YTD
Dec '15
Dec '14
Mth% diff
2015 YTD
2014 YTD
Passenger
3,460
3,960
-12.6
49,077
52,471
-6.5
Passenger
3,460
3,960
-12.6
49,077
52,471
-6.5
Private
1,440
1,287
11.9
18,328
18,932
-3.2
SUV
3,625
2,795
29.7
45,405
37,660
20.6
Business
1,289
1,390
-7.3
20,258
23,004
-11.9
Light Commercial
2,555
2,410
6.0
33,683
31,408
7.2
Heavy Commercial
517
365
41.6
4,933
4,969
-0.7
88
46
91.3
943
641
47.1
10,245
9,576
7.0
134,041
127,149
5.4
Gov’t
147
88
67.0
2,231
2,292
-2.7
Rental
584
1,195
-51.1
8,260
8,243
0.2
SUV
3,625
2,795
29.7
45,405
37,660
20.6
Other
Total market
Private
1,340
1,034
29.6
17,200
14,552
18.2
Micro
131
134
-2.2
1,988
1,841
8.0
1,555
1,152
35.0
20,353
18,548
9.7
Light
1,103
1,256
-12.2
14,395
14,592
-1.4
43
46
-6.5
719
743
-3.2
Small
1,392
1,660
-16.1
19,611
22,689
-13.6
86.9
Medium
407
536
-24.1
6,979
6,948
0.4
Large
205
259
-20.8
4,126
4,384
-5.9
4
23
-82.6
215
313
-31.3
44
58
-24.1
684
700
-2.3
34
411.8
1,079
1,004
7.5
662
25.2
13,125
10,245
28.1
1,544
1,168
32.2
16,407
14,144
16.0
1,209
939
28.8
15,393
12,819
20.1
26
65.4
480
452
6.2
37
108.1
813
581
39.9
687
22.0
7,133
3,817
2,555
2,410
6.0
33,683
31,408
7.2
700
684
2.3
8,457
7,481
13.0
1,611
1,581
1.9
22,622
21,834
3.6
xxxxxxxxx
Industry manages levels well Annual high for stockpile
Business
dropped to this year’s low of
Gov’tthat
120
18,653 in January.
tock levels of new cars have
increased every month
except one this year, with
ctober’s total of 29,509 being the
David Crawford, chief executive
officer of the Motor Industry
Association (MIA), says current
models aren’t sitting around in
Rental
124
57
9,165
stock levels quite well and does this
Private
3,480
day in, day out,” he told Autofile.
3,005
Sub Totalstock for too long.
“The industry tends to manage
“My data suggests this is a
cyclical thing and levels were no
higher in previous years, but they
Business
4,455
4,123
310
222
Gov’t
Dealer stock of new cars in New Zealand - Oct 2013
Rental
NeW CArS
SoLd
Imported
1,395
dAyS
AVerAge
SALeS per StoCk
dAy - ytd At hANd
StoCk
VArIANCe
12,984
Heavy Commercial
(2,473) 10,511
242
43
223
55
MIA stock estimate as at end of December 2011
7,368
5,633
1,735
729
12,975
218
59
Apr ‘12
6,499
7,228
Other
5,430
6,285
12,246
855
13,830
209
66
May ‘12
7,742
5,942
1,800
15,630
205
76
7,142
1,728
17,358
211
8,870
Total
7,894
6,208
1,686
19,044
 52.0%
‘12
Aug
8,589
5,959
2,630
21,674
207
105
Sep ‘12
6,828
6,637
191
21,865
209
105
Oct ‘12
8,155
7,336
819
22,684
211
107
Nov ‘12
 41.7%
Dec ‘12
 20.0%
ytd total
 12.4%
8,953
6,484
2,469
25,153
212
119
6,102
1,714
26,867
211
128
76,871
13,883
25,594
27,077
216
28,159
214
132
509
28,668
220
1,654
30,322
220
130
21
Oct 80
138
4,237
Yokohama
6,828
6,347
Jun ‘13
8,051
7,542
Nagoya
Jul ‘13
8,423
Aug ‘13
11,065
Sep ‘13
7,006
Oct ‘13
9,362
43,985
734
66.6
121,539
5.5
63,233
63,386
-0.2
4,331
4,394
-1.4
-23.1
16,616
41.6
4,933
91.3
943
7.0
134,041
SUV Medium
SUV
Large
gone up.
has
There have been two
major increases during 2013 – with
variances between imports and sales
of 3,121 in April and 2,507 in May.
Graeme Macdonald, chairman
of the North Island branch of the
Imported Motor Vehicle Industry
Association, says the current
stockpile should correct itself – as it
normally does.
“If the monthly stockpile was
10,000 on a regular basis it means
there are solid holding numbers,”
he told Autofile. “North of that
and we would be looking at an
8.1
Christchurch.
“If you add in Dunedin and
Wellington, these centres cover a
large proportion of the population
and all have strong economies.”
Year to date, 77,438 new cars
have been imported and 68,612
have been registered to give a
variance of 8,826 so far this year.
Days with stock at hand has
been steadily increasing from 78 in
SUV Small
7,494 in September. 7.4
40,965
other
39.6
other centres.
“But 80 per cent of New Zealand’s
population is in Auckland and
6,769
238
26,065
223
34,559
220
7,272
(266)
34,293
222
Auckland
1,400
7,962
35,693
226
-
-
-
-
-
-
125
120
20 Oct
100
157
22
Oct 60
12,794
29.9
4,969
-0.7
641
47.1
127,149
5.4
“October and November are
normally difficult for the industry,
so the stockpile tends to go
up,” says Macdonald. “But trade
swings up over Christmas and the
holidays, so it goes down.
“December and January are
good months for sales because
people take time off work, the kids
are off school and people may have
Christmas bonuses or holiday pay.
“It’s a time when Kiwis tend to
make financial decisions, so dealers
need to have plenty of stock to
SUV Upper Large
Light Buses
Vans
16 Nov
PORT TO DOOR SERVICE
INCLUDIN
G: WE BE LOOKING AT
SHOULDN’T

MPI Border inspection
 Odometer certification
 Digital Photography for prior sales
in NZ
GENEROUS REWARDS
PROGRAMME
Ship your motor vehicles on
Armacup vessels and you
can earn seamiles points for
with 30 to 40 cars.
“They can suddenly be selling
without having bought for a few
weeks and being 10-15 units down
makes them more susceptible,”
43
says Macdonald.
“Dealers then jump online to
buy more from Japan, but that’s
77
Heavy Commercial
always been the way.
“You can oversupply when
buying conditions are good, but
the marketplace normally corrects
itself by pulling back from Japan or
selling down. The numbers might
drop for a month or two before
trundling up again.
“There’s no magic supply-chain
miracle. When it’s slow, it tends to be
slow for everybody. If you can get
good supply with a good exchange
rate, everyone benefits.”
379
280
35.4
5,059
5,399
-6.3
8.0
10,539
9,596
9.8
-4.4
206
26
17,272
15,832
9.1
210
21
4,933
4,969
-0.7
47.1
Dealer stock of used car imports in New Zealand - Oct 2013
848
Imported
Total stock at the end of December
Pick Up/Chassis Cab 4x4
1,251
3,191
Jan ‘12
Other
Total market
Dec
oct
nov
sep
JUL
aUG
JUn
apr
may
Feb
mar
8,826
0
Jan
20
Dec
40
-
7 Nov
oct
158
13- Nov
nov
68,612
Lyttelton
82,380
-
154
829
Pick Up/Chassis Cab 4x2
2012
go to www.autofile.co.nz/subscribe
for the latest industry news
TARGETED ADVERTISING SPACE
Wellington
-
sep
77,438
6,800
5,908
Osaka
24,837
JUL
-
(2,030)
Port
1,228
5,799Calls
aUG
Dec ‘13
290
15.8
1.6
Days of stock
(471)
7,429
26 | www.autofile.co.nz
128,165
1,359
LATEST SCHEDULE
1,082
7,391
May ‘13
-
180
1,483
6,329
Apr ‘13
Oct ‘13
9,576
160
104
Hoegh
Xiamen
117
140
115V20
222
Mar ‘13
495
1,223
5.2
T
Subscribe - FREE
26,867
7,385
7,027
Nov ‘13
dAyS
AVerAge
SALeS per StoCk
dAy - ytd At hANd
StoCk
VArIANCe
Feb ‘13
h
117.5
hot, SUVs are.
“People in the housing market
are refinancing their mortgages
to buy big-ticket items especially
when they are confident about
keeping their jobs.”
All that said, some of the
regional centres, such as Hawke’s
Bay and Palmerston North, aren’t
showing as much growth as
JUn
Imported
2013 predicted sales
1,381
174
units, are more static with their
holding not changing too much.
A drop of 50 units may not be
too drastic. But stock can vary
enormously by proportion on yards
Feb ‘12
Mar ‘12
517
6,504
4,920
785
USed ImportS VArIANCe
SoLd
2011
StoCk
1,308
(3,184)
6,375
8,579
(1,080)
4,315
6,000
6,429
36575
5,395
4,390
dAyS
AVerAge
SALeS per StoCk
dAy - ytd At hANd
209
41.6
21
88
46
91.3
943
641
10,245
9,576
7.0
134,041
127,149
5.4
17% 850 wds
Payment
protection
NeW CArS
SoLd
5,355
ytd total
36.4
Sports
1996, it has ebbed and flowed.”
Used car stock levels are
traditionally based on what’s
happening in Japan and what
consumers are buying here.
Conditions there have improved
recently and the exchange rate
he amount of stock held
by used car dealers during
October was the highest
monthly total of the year.
There were 10,374 units
imported last month with a
variance of 1,829 on 8,545 sales.
The number of cars in stock
amounted to 9,323 compared to
25
206
5,126
736
match demand.
5,877
6,613
Apr ‘12
29
208
6,026
900
6,793
“When the market’s down in
7,693
May ‘12
33
208
6,789
763
6,184
Japan, stock is hard to get. When
6,947
Jun ‘12
26
209
5,483
(1,306)
6,641
5,335
it’s buoyant, you tend to buy what
Jul ‘12
oversupply issue.
21
210
4,402
(1,081)
6,621
5,540
you can because you don’t know
Aug ‘12
“There was good buying in Japan
18
209
3,686
(716)
6,222
5,506
what will be available next time.
Sep ‘12
March, and we saw high arrival
New Passeinnger
12
211
2,507
Vehic
(1,179)
6,867
leMay
5,688
Sales
also need to bear in
Oct ‘12
“Dealers
by
and June.
Make
April,
in
numbers
Novem
October.
in
131
to
ber 2013 weeks to New
January
18
213
3,810
1,303
7,183
8,486
to six
four
‘12 nger Vehic
Nov
takes
Passe
it
mind
at
more
occurs
stockpile
“The
Make
le Sales7,119
Last year 90,754 units were
by Mode
14
Nov '13
215
(705)l - 3,105
Nov '12
Novem
Nov
'13
6,414
ber
”
+/‘12
Dec
Japan.
2013
%
from
stock
get
2013 Mkt
certain times of the year. Since
Mkt Share 2013 total
imported and there were 76,871
(5,474)
78,311
Share
72,837
Model
say 300 Make ytd total
Toyota
Larger operations, of
in
Nov '13 Nov '12 +/back into the
I came1746
Nov Mkt
2013 2013 Mkt
1190industry46.7
%
sales for a variance of 13,883.
23.4%
Share total
14670
19.3%
Share
dAyS
Holden
AVerAge
Toyota
Corolla
685
USed ImportS
673
StoCk SALeS per StoCk
1.8
35.5
Imported626 SoLd462 VArIANCe
9.2%import8102
cars
8.4% dAy5283
2013
Days stock in nZ - UseD
hANd
10.7%
- ytd At 6.9%
Ford
Toyota
Days stock in nZ - new cars
RAV4
618
596
289
3.7
80 261.3
8.3%
3105
3.9% 2521
6519
at the end of December 2012
8.6%
3.3%
Hyundai
180
Holden Total stock
Commodore
572
624
260
-8.3
0.7
171
239
7.7%
176
52.0
(2,929)
7,397
4,468
6695
3.5%
2399
8.8%
3.2%
Mazda
Mazda Jan ‘13Cx-5
160 512
6
243
485
1,501
1,325
6,922
239
8,247
5.6
141
Feb ‘13
6.9%
69.5
5447
3.2% 1989
7.2%
Sepang Express Morning Miracle
Nissan
11
243 2.6%
Toyota Mar ‘13
2,772
1,271
7,581
Liberty
140 382
8,852
yaris
281
35.9
227
267 -15.0
5.1%
3342
4.4%
5,893 2235244 2.9%24
3,121 3.0%
7,418
Suzuki
V9
10,539
V5
Suzuki Apr ‘13
V1
Swift
120 376
405
-7.2
2013
218
34
250
5.0%
254
8,400
2,507 2.9%
8,460 -14.2
4436
10,967
May ‘13
5.8%
2750
Mitsubishi
3.6%
Ford
351
34
Mondeo
252
272
30 Oct
8,627
227
7,862
29.0
8,089
15 Nov
184
Jun ‘13
4.7%
29100Nov
98
87.8
3661
2.5% 1201 261 1.6%29
4.8%
Honda
7,621
(1,006)
Hyundai Jul ‘13
9,629
310
8,623
ix35
312
-0.6
80
168
4.2%
81 107.4 (13) 2.3%
2994
31 Oct
3.9%
7,608 1338 263 1.8% 29
16 Nov Volkswagen
8,648
8,635
30 Nov
‘13
Aug
Mitsubishi
288
261
Lancer
2012
10.3
29
168
262
3.9%
60
7,494
(114)
7,615
84
3527
7,501
100.0
Sep ‘13
4.6%
2.3%
894
Toyota
202
1 Nov
263 1.2% 35
17 Nov Kia
240
9,323
1,829
8,545
-15.8
1 Dec
2013
10,374
‘13
Oct Camry
2.7%
168
131
40
2563
28.2
3.4%
BMw
- 1.7% - 2.3% - 1270
172
Holden
‘13
NovCaptiva
178
-3.4
2.3%
135
17 Nov
1861
319 - -57.7
4 Dec
20
2.4%
19 Dec
- 1.8% - 2039
Subaru
‘13
2012
2.7%
165
Volkswagen DecGolf
153
7.8
2.2%
134
80,077 30.1 6,218
1645
86,295
103
ytd total
2.2%
0
1.8% 1469
23 Nov
1.9%
11 Dec Audi
163
Toyota
26 Dec
150
Highland
96,145
8.7
er sales
predicted
2013
2.2%
118
1748
79
2.3%
49.4
Mercedes-Benz
1.6%
1092
1.4%
128
Ford
82
Focus
56.1
29 Nov
1.7%
11 Dec Peugeot
114
1398
29 Dec
212 -46.2
1.8%
1.5% 1429
108
1.9%
Honda
60
80.0
Jazz
1.4%
113
1001
1.3%
Jeep
1.5%
COMMERCIAL STATISTICS76 48.7
922
92
OF THE NEW AND USED
1.2%
65 SPONSORSHIP
Ford
41.5
Kuga
1.2%
775
1.0%
18 522.2
FOR YOUR BUSINESS 112
Ssangyong
AVAILABLE
PAGES IS NOW
1.5%
952
86
1.3%
49
Mazda
75.5
Mazda3
1.2%
724
109
1.0%
151 -27.8
Dodge
1.5% 1537
64
2.0%
46
le.co.nz
Toyota
39.1all enquiries
775 or email
on 021 455
Aurionbrian@autofi107
0.9% contact
For
478 Brian0.6%
23
Skoda
365.2
YOUR BUSINESS?
1.4%
447
63
0.6%
56
Holden
12.5
Cruze
0.8%
654
106
0.9%
80
Lexus
32.5
1.4% 1925
54
2.5%
44
Hyundai
22.7
0.7%
Santa Fe
508
103
0.7%
www.autofile.co.nz | 27
Land Rover
261 -60.5
1.4% 1847
51
22
2.4%
131.8
Honda
0.7%
Civic
443
0.6%
100
Mini
115
-13.0
1.3%
44
852
43
1.1%
2.3
Mitsubis
hi
0.6%
Outland
474
er
0.6%
97
Chery
118 -17.8
1.3% 1258
34
21
1.7%
61.9
Hyundai
0.5
apr
90,754
Jan ‘13
1805
Christchurch are boosting sales.
“Trades people are upgrading
their vehicles,” says Crawford.
“Although passenger cars aren’t so
People Movers
TWO SAILINGS PER MONTH JAPAN TO NZ
7,816
Total stock at the end of December 2012
6740
46
may
2013
88
82
10,245
91
209
365
There were 54,404 sales in 2009,
62,029 in 2010, 64,019 in 2011
and 76,871 in 2012, and the MIA is
predicting about 82,000 passenger
vehicle and SUV sales this year.
“We’re looking at about 30,600
light commercials and we’re on
track for 112,000 or 113,000 new
vehicle sales overall.”
Business confidence being
high and strong regional
economies in Auckland and
Feb
‘12
Jun
 95.5%
‘12
Jul
 64.9%
517
during 2012.
mar
Feb ‘12
7,499
Jan
5,026
1,815
Days of stock
Jan ‘12
88
9,640
ghest of 2013.
There were 7,962 sales last
onth, also this year’s biggest
mount, while the variance was
400 with 9,362 units imported –
he second highest amount after
1,065 imports in August.
The total stock figure at the
nd of December was 20,683 and
Mar ‘12
did come down after the global
financial crisis [GFC].
“Stocking levels then increased
again and they respond to the
number of new vehicles sold and
the rate at which they are sold.
“They basically go up when
sales go up, but I’m not so sure
about the days stock is held for
being longer and can’t explain that.
“Average sales per day came
down during the GFC and before
that they were much higher.”
If 80,000 vehicles are sold one
year and 100,000 are sold the
following year, the average sales
per day should be higher – and
the MIA is expecting more new
vehicles to be sold this year than
Upper Large
Finance
Private
12% 14% 13% GAP
Light Commercial
563
Insurance
Rental
xxxxxxxxxxx
S
% YTD
Business
Gov’t
2012
Industry Association statistics, set a
record and came in at 6,892 units –
or 5.4 per cent – ahead of 2014’s.
It was the first time they have
gone through the 130,000-unit mark.
The market for new cars,
excluding SUVs, came in at 49,077
units last year, which was down by
6.5 per cent from 52,471 in 2014.
Sales of SUVs, however, jumped
by 20.6 per cent from 37,660 units
to 45,405. Registrations of light
commercials increased by 7.2 per
cent to 33,683 in 2015 from 31,408
in the year before, while the market
for heavy commercials fell by 0.7 per
cent to 4,933 units from 4,969.
22% 9% 8500 www.autofile.co.nz 31
8000 16% 7500 New P
new commercial sales
Ranger secures national title
T
he outgoing managing
director of Ford New
Zealand is over the moon
that the marque’s popular ute has
claimed the crown of best-selling
new vehicle of 2015.
The Ranger knocked the Corolla
off its perch to scoop the accolade
by notching up 608 registrations in
December to edge out the Toyota
by almost 300 units by the end of
the year.
“We always said we would leave
it up to the customers to decide,
and Kiwis have well and truly
decided,” says Corey Holter.
He adds taking out the top spot
is “a huge milestone for the vehicle
and company”.
“The designers, engineers and
everyone at Ford are extremely
happy to reach such a goal,” says
Holter, who returned to the US last
week to become manager of car
group marketing with the marque
in North America.
“It’s certainly good to take the
number-one position, but what’s
more satisfying for us is knowing that
the Ranger is what Kiwis are driving.” Utilities dominated the ladder
for sales of new vehicles last year
2013
4250
4000
2014
3750
2015
3500
3250
3000
2750
2500
2250
2000
1750
Jan Feb Mar Apr May Jun
with three models securing topfive finishes.
The Ranger sold 6,832 units and
the Corolla 6,516. Toyota’s Hilux
came third overall on 5,632, Holden’s
Colorado fourth on 3,594 and the
RAV 4 fifth on 3,522.
This emphasised how strongly
the market for new utes performed
in 2015, while registrations of
commercials came in at 39,145 – up
by 2,415 units, or by 6.6 per cent,
compared to 2014.
Within that part of the market,
the Ranger’s share totalled 17.5 per
cent, the Hilux’s was 14.4 per cent
and the Colorado’s was 9.2 per cent.
Fourth spot on the ladder went
Dec'15
Dec'14
+/- %
Dec'15
Mkt Share
Jul Aug Sep
Oct Nov Dec
to the Nissan Navara with 3,147 sales
and a market share of eight per cent.
Toyota’s Hiace came fifth and was the
country’s best-selling van on 2,496
units and 6.4 per cent.
Toyota topped 2015’s ladder for
marques with 8,389 sales, which
amounted to 21.4 per cent of all new
commercials registered. Ford had to
settle for second spot on 7,769 and
its share was 19.8 per cent.
Third place went to Holden with
3,781 units and 9.7 per cent, while
Nissan was fourth with 3,147 and
eight per cent. The top five was
rounded off by Isuzu with 7.2 per cent
and 2,819 units.
As for last month, 3,136
New Commercial Sales by Model - December 2015
New Commercial Sales by Make - December 2015
Make
commercial vehicles were sold. The
total was up by 339 registrations
– or by 12.1 per cent – compared
to the same period in 2014 for
the highest number of sales ever
during a December.
The Ranger sold 608 units in
December, which was down by
13.6 per cent compared to the
corresponding month in 2014.
The Hilux came second on 419 – a
decrease of 4.3 per cent – and the
Colorado was third on 313 thanks to a
jump of 52.7 per cent.
Ford topped December’s ladder
with 659 registrations although
that was down by 13.4 per cent on
the same month of 2014. It was
followed by Toyota with 620 sales
and Holden on 329.
Alistair Douglas, of Rotorua Toyota,
says there has been “an awful lot of
interest” in the all-new Hilux.
“The new generation of utes
that came through in the mid2000s became so driveable on
roads they could be doubled up as
family cars,” he says.
“This would explain their
popularity and increase in sales.
People are dressing them up with
bull-bars, canopies and alloys.”
New Commercial Sales - 2013-2015
4500
2015 YEAR
TO DATE
2015
Mkt share
Make
Model
Dec'15
Dec'14
+/- %
Dec'15
Mkt Share
2015 YEAR
TO DATE
2015
Mkt share
Ford
659
761
-13.4
21.0%
7,769
19.8%
Ford
Ranger
608
704
-13.6
19.4%
6,832
17.5%
Toyota
620
584
6.2
19.8%
8,389
21.4%
Toyota
Hilux
419
438
-4.3
13.4%
5,632
14.4%
Holden
329
228
44.3
10.5%
3,781
9.7%
Holden
Colorado
313
205
52.7
10.0%
3,594
9.2%
Isuzu
256
125
104.8
8.2%
2,819
7.2%
Nissan
Navara
211
198
6.6
6.7%
3,147
8.0%
Nissan
211
198
6.6
6.7%
3,147
8.0%
Toyota
Hiace
193
130
48.5
6.2%
2,496
6.4%
Mitsubishi
169
158
7.0
5.4%
2,504
6.4%
Mitsubishi
Triton
169
132
28.0
5.4%
2,432
6.2%
D-Max
Mitsubishi Fuso
122
73
67.1
3.9%
753
1.9%
Isuzu
Mercedes-Benz
117
124
-5.6
3.7%
880
2.2%
Mercedes-Benz Sprinter
112
78
43.6
3.6%
1,699
4.3%
104
103
1.0
3.3%
745
1.9%
Mazda
98
101
-3.0
3.1%
1,382
3.5%
Mazda
Ldv
72
8
800.0
2.3%
473
1.2%
Isuzu
Bt-50
98
101
-3.0
3.1%
1,382
3.5%
F Series
75
17
341.2
2.4%
484
1.2%
V80
69
8
762.5
2.2%
429
1.1%
57
30
90.0
1.8%
345
0.9%
Volkswagen
66
68
-2.9
2.1%
1,273
3.3%
Ldv
Hino
61
57
7.0
1.9%
660
1.7%
Mitsubishi Fuso Canter
Fiat
57
25
128.0
1.8%
664
1.7%
Fiat
Ducato
54
20
170.0
1.7%
545
1.4%
Foton
54
49
10.2
1.7%
534
1.4%
Mitsubishi Fuso Fighter
54
29
86.2
1.7%
251
0.6%
Ssangyong
50
73
-31.5
1.6%
687
1.8%
Ssangyong
Actyon Sport
50
73
-31.5
1.6%
687
1.8%
Renault
36
1
3500.0
1.1%
102
0.3%
Ford
Transit
49
55
-10.9
1.6%
887
2.3%
47
-6.4
1.4%
826
2.1%
1 3600.0
1.2%
136
0.3%
Hyundai
33
26
26.9
1.1%
662
1.7%
Volkswagen
Amarok
44
Ud Trucks
21
18
16.7
0.7%
262
0.7%
Isuzu
C Series
37
Iveco
16
8
100.0
0.5%
129
0.3%
Hyundai
iload
31
22
40.9
1.0%
645
1.6%
Freightliner
12
16
-25.0
0.4%
117
0.3%
Foton
Tunland
31
41
-24.4
1.0%
467
1.2%
77
96
-19.8
2.5%
2,158
5.5%
Others
3,136
2,797
12.1
100.0%
39,145
100.0%
Others
Total
32 www.autofile.co.nz
Total
358
365
-1.9
11.4%
5,484
14.0%
3,136
2,797
12.1
100.0%
39,145
100.0%
used commercial sales
City tradies looking to buy vans
A
dealership, which has
been trading in Auckland
for more than 20 years, is
predicting positive sales of used light
commercials in the coming year.
Based on demand for quality
used vehicles from October to
December 2015, Carol McMullen,
sales and finance manager of
Pearce Brothers’ commercial
vehicle centre in Onehunga, says
this is partially due to changing
tastes across the sector.
“Tradesmen were in vans
originally and then they got into
utes, but they are now going back
to vans again,” she told Autofile.
“A lot of them are doing that
because – and this is a generalisation
– vans are more spacious. We are
finding that builders are especially
keen on space with the amount of
gear they carry.”
The business’ client base is
still firmly tradespeople despite
the growing trend in the lightcommercial market for families to
upgrade to utilities from sedans.
“It’s still men in the 20 to
30-years age bracket buying utes
as their main vehicle, but we are
noticing a few families are now
2013
2014
2015
Jan Feb Mar Apr May Jun
interested,” explains McMullen.
Utility vehicles are still overall
the most popular to move off the
yard – despite the changing trends.
Pearce Brothers’ business in
Onehunga, which has 30 units at any
given time and reported good sales
in 2015, is part of a seven-yard group.
“Last year was very good for us,”
says McMullen. “This was down to
price range and I’ve found what works
here is good pricing options. Ours is
from about $12,000 to $30,000.”
Stocking the yard was more
challenging in 2015 with demand for
light commercials being high, but
she kept levels steady with trade-ins
from franchises and accessing units
Used Commercial Sales by Make - December 2015
Make
Dec'15
Dec'14
+/- %
difficult to buy for across all of
Pearce Brothers’ yards because they
retain their values.
Looking forward, she sees a
positive year ahead.
“There’s a lot more buoyancy
and a positive feeling around at
the moment. When that is there,
people start buying again. There
will always be fluctuations in
markets, which goes up and down.”
There were 8,838 used
commercial vehicles sold in
New Zealand last year, which
was an increase of 11.3 per cent
compared to 7,943 in 2014.
As for the national statistics,
Toyota sold 4,221 units during 2015
for a market share of 47.8 per cent.
Its Hiace vans made up 34.4 per
cent of overall registrations in this
sector on 3,040 units.
Nissan came second on the
marques ladder with 1,699 units
for a market share of 19.2 per cent,
while Mazda finished third with
503 and 5.7 per cent.
The Nissan Caravan was runnerup in the models chart with 721
sales to claim a market share of 8.2
per cent, and Mazda’s Bongo came
third on 389 and 4.4 per cent.
Used Commercial Sales - 2013-2015
900
850
800
750
700
650
600
550
500
450
400
350
300
Dec'15
Mkt Share
Jul Aug Sep
Oct Nov Dec
from Japan, although the latter
became difficult to source from.
“Our main importing activity
from Japan is around Toyota Hiaces
and older four-wheel drives, such
as Land Cruisers.
“It was very hard to get stock
in from Japan last year. For
example, one stage last year we
couldn’t get Hiaces as they were
just too expensive.
“That was solely down to the
exchange rate, but 2016 is going
to get better based on figures from
last year.”
McMullen adds that utilities
are hard to purchase and the
commercial sector is the most
Used Commercial Sales by Model - December 2015
2015 YEAR
TO DATE
2015
Mkt share
Make
Model
Dec'15
Dec'14
+/- %
Dec'15
Mkt Share
2015 YEAR
TO DATE
2015
Mkt share
34.4%
Toyota
272
365
-25.5
37.2%
4,221
47.8%
Toyota
Hiace
190
272
-30.1
26.0%
3,040
Nissan
146
139
5.0
20.0%
1,699
19.2%
Nissan
Caravan
60
58
3.4
8.2%
721
8.2%
Isuzu
52
30
73.3
7.1%
390
4.4%
Fiat
Ducato
45
18
150.0
6.2%
158
1.8%
Ford
48
38
26.3
6.6%
313
3.5%
Isuzu
Elf
35
17
105.9
4.8%
239
2.7%
Fiat
45
18
150.0
6.2%
159
1.8%
Mazda
Bongo
29
20
45.0
4.0%
389
4.4%
Mazda
36
24
50.0
4.9%
503
5.7%
Toyota
Dyna
25
29
-13.8
3.4%
336
3.8%
Hino
20
9
122.2
2.7%
227
2.6%
Nissan
Vanette
21
30
-30.0
2.9%
333
3.8%
Mitsubishi
17
15
13.3
2.3%
341
3.9%
Nissan
Atlas
17
8
112.5
2.3%
168
1.9%
Chevrolet
16
16
0.0
2.2%
217
2.5%
Nissan
Navara
17
14
21.4
2.3%
137
1.6%
Holden
13
9
44.4
1.8%
169
1.9%
Ford
Ranger
17
9
88.9
2.3%
98
1.1%
Dodge
10
10
0.0
1.4%
57
0.6%
Toyota
Regius
16
21
-23.8
2.2%
313
3.5%
Volkswagen
8
9
-11.1
1.1%
79
0.9%
Toyota
Hilux
14
17
-17.6
1.9%
169
1.9%
Mercedes-Benz
7
3
133.3
1.0%
37
0.4%
Hino
Dutro
13
5
160.0
1.8%
128
1.4%
Daihatsu
5
2
150.0
0.7%
18
0.2%
Ford
F150
13
8
62.5
1.8%
64
0.7%
Daf
4
1
300.0
0.5%
22
0.2%
Nissan
Nv200
13
14
-7.1
1.8%
211
2.4%
11
14
-21.4
1.5%
210
2.4%
9
10
-10.0
1.2%
52
0.6%
Gmc
3
2
50.0
0.4%
45
0.5%
Toyota
Toyoace
Hyundai
3
1
200.0
0.4%
8
0.1%
Dodge
Ram
Kenworth
3
1
200.0
0.4%
39
0.4%
Ford
Falcon
8
3
166.7
1.1%
51
0.6%
Renault
3
2
50.0
0.4%
19
0.2%
Mitsubishi
Canter
7
5
40.0
1.0%
180
2.0%
Triton
2
0
200.0
0.3%
3
0.0%
Mitsubishi
7
2
250.0
1.0%
60
0.7%
Others
18
27
-33.3
2.5%
272
3.1%
Others
164
147
11.6
22.4%
1,781
20.2%
Total
731
721
1.4
100.0%
8,838
100.0%
Total
731
721
1.4
100.0%
8,838
100.0%
Caterpillar
www.autofile.co.nz
33
Regional factors affect stock levels
stocks of sedans are nowhere near
the turnover they used to be.
“Having said that, the new Corolla
is starting to make its mark on the
market and a lot of that’s because of
companies buying fleet vehicles.
“That model offers a great
package. It’s a similar size to the
old Coronas we used to have in the
1990s. It also has the economy and
performance of smaller cars.”
Bowater reports Toyota’s
Hilux is bolstering his overall
sales figures with “stock moving
quickly out the door”.
He says: “We are really pleased
to have the new ute in stock and it
has gone gangbusters.
“We were fortunate to have had
some pre-sales on the board and
customers were waiting for the
vehicle to come out, so we have
certainly hit the ground running.”
Bowater believes regional factors
have also impacted on stock levels
and choices across models, although
he reports the local market has been
fairly buoyant and steady.
“It was interesting last year with
many ups and downs. For Nelson, I
think the advantage of a sheltered
economy stood us in good stead.
Our stock levels have been relatively
easy to maintain in that respect.”
There were 102,174 new
passenger vehicles imported
during 2015 and 95,097
registered for a variance of 7,077
in favour of imports.
The biggest month of last year
for imports was August with 11,675
units while the most sales – 9,634 –
were recorded in October.
During December, registrations
of new cars came in at 7,110 and
the total crossing our wharves
amounted to 9,131 for a variance of
2,021 in favour of imports to create
a national stock figure of 57,783.
The level of unsold stock has gone
up by 14 per cent compared to where
it was sitting in December 2014.
Dealer stock of new cars in New Zealand
50,706
- 12-MONTH
AVERAGE
Days
stock
at hand
220
248
204
200
Jan ‘15
6,713
9,010
(2,297)
48,409
250
193
Feb ‘15
7,172
7,057
115
48,524
252
193
Mar ‘15
7,569
8,075
(506)
48,018
252
191
Apr ‘15
7,746
6,373
1,373
49,391
252
196
May ‘15
9,395
6,843
2,552
51,943
253
206
Jun ‘15
8,297
9,021
(724)
51,219
254
202
Jul ‘15
8,842
7,272
1,570
52,789
254
207
Aug ‘15
11,675
7,752
3,923
56,712
256
221
Sept ‘15
8,254
8,835
-581
56,131
258
218
Oct ‘15
8,623
9,634
-1,011
55,120
260
212
Nov ‘15
8,757
8,115
642
55,762
260
215
Dec ‘15
9,131
7,110
2,021
57,783
261
222
102,174
95,097
7,077
10.7%
4.6%
14.0%
More IMPORTED
MORE SOLD
MORE STOCK
marac.co.nz
160
December 2013 — December 2014
140
120
100
80
60
Drive away with finance
from MARAC
Provided by Heartland Bank Limited
MARAC is a division of Heartland Bank Limited. Lending criteria, fees and charges apply.
34 www.autofile.co.nz
heartland.co.nz
Dec
Nov
Oct
Sept
Aug
JuL
40
Jun
Change on Dec 2014
180
May
Year to date
December 2014 — December 2015
APR
1,451
DAILY SALES
Feb
6,797
Stock
JAN
8,248
Dec ‘14
Variance
Dec
Registered
Days of stock
CAR Sales
Imported
There was an increase in sales
of 4.6 per cent when comparing
last month with a year earlier and a
jump of 10.7 per cent in imports.
Daily sales during December
– when averaged out over the
previous 12 months – came in at
261 compared to 248 by the same
time in 2014 – meaning 13 more
units were sold daily. The amount
of stock at hand has climbed from
204 days to 222.
Dean Nicholson is chief
executive officer of Nicholson Autos,
which has branches in Morrinsville,
Matamata and Whakatane.
He’s positive stock for his
Holden and Suzuki franchises will
continue to be easy to source, and
levels at his dealerships will meet
customer demand.
“All of our yards experienced
different sales last year, but we’re
pretty positive. Overall, we’ve had no
real issues supplying our customers
with the stock they wanted.”
Days stock in NZ - new Cars
Mar
T
he now-standard practice
of selling cars over the
internet has impacted on
stock levels and sales in a manner
unprecedented in previous years.
That’s the view of Tony Bowater,
chief executive officer of Bowater
Toyota in Nelson, which has been
operating for about 65 years.
“The internet is having a
huge impact on what we stock,”
he told Autofile. “It’s enabling
us to be out in the wider world
and New Zealand really is your
market today.”
He says stock is adjusted
according to demand and that has
been focused on SUVs with other
segments taking hits because of this.
Although some inroads to
making sedans attractive purchases
are still being considered, their
stock levels vary depending on
consumer demand.
Bowater says: “The Toyota brand
is ever-evolving and we have noticed
Quality cars difficult to source
T
he total number of used
passenger vehicles crossing
the border during 2015
came in at 150,862 while 143,642
were registered for the first time
for a variance of 7,220 in favour of
imports.
In addition, more units were
imported into New Zealand
last month than sold – 14,725
compared to 12,598.
This took the national level
of unsold stock to 25,683 used
imported cars by the end of
December and it has jumped by 39.1
per cent since this time last year.
Average daily sales have
climbed from 356 to 394 over the
same timescale, which means there
were 38 more registrations per day
in 2015 compared to 2014 – an
increase of 10.7 per cent – while
stock at hand has gone up by 13
days from 52 to 65.
Comparing last month with
December 2014, there have been 15
per cent more used cars imported
and 1.2 per cent more sold.
Ross Brown is the sales manager
of Greenfield Motors in Greymouth,
which holds a Suzuki franchise and
stocks a wide range of used vehicles.
He describes the market as
being pretty flat with “nothing really
changing, but things ticking over”.
“I wouldn’t say we are breaking
any records by any stretch of the
imagination,” Brown told Autofile.
“We buy cars locally, have tradeins and purchase from Japan. The
dollar has come back up again,
which makes it a bit easier to
obtain stock, but we took a huge
hit buying from there.
“When the dollar was down,
it was tough to get stock in, but
you make up for that by buying
locally. We’ve had more interest in
internet trade and you have to be
competitive with that.”
Alan Burrell, of Redwood Motors
in Rotorua, says: “It’s hard to get
good stock in and we’ve been
paying top dollar for it.
“But the other issue is that there
is an awful lot of stock around the
country unsold, so you have to
be conscious of what’s available,
what it was bought for, what the
exchange rate was and so on.
“Also winter sales probably
dropped somewhat, so there is a
surplus of stock from the seasonal
difference.
“We have small Japanese
cars, some mid-priced European
vehicles accessed from Japan and
light commercials.
“As for European marques, we
have Porsches, Mercedes-Benzes
and Volvos, but we only buy them
if the price is right. Sometimes
whether they move or not is simply
down to colour.”
Ken Williams, of Coast Wide
Honda, says: “We are selling our
used stock pretty well and managed
to keep up with that okay last year.
Dealer stock of used cars in New Zealand
Days stock in NZ - Used Imported Cars
CAR Sales
180
Imported
160
140
100
December 2014 — December 2015
60
40
December 2013 — December 2014
20
Dec ‘14
12,800
Jan ‘15
Feb ‘15
Dec
Nov
Oct
Sept
Aug
JuL
Jun
May
APR
Mar
Feb
JAN
marac.co.nz
Registered
Variance
Stock
18,463
DAILY SALES
- 12-MONTH
AVERAGE
Days
stock
at hand
356
52
12,448
352
10,139
11,791
-1,652
16,811
362
46
9,963
10,572
-609
16,202
366
44
Mar ‘15
14,964
12,313
2,651
18,853
372
51
Apr ‘15
16,155
11,038
5,117
23,970
376
64
May ‘15
14,531
12,415
2,116
26,086
379
69
Jun ‘15
12,864
12,415
449
26,535
384
69
63
Jul ‘15
11,944
13,891
-1,947
24,588
389
Aug ‘15
12,129
12,061
68
24,656
391
63
Sept ‘15
8,673
11,667
-2,994
21,662
392
55
Oct ‘15
12,388
11,149
1,239
22,901
393
58
Nov ‘15
12,387
11,732
655
23,556
393
60
Dec ‘15
14,725
12,598
2,127
25,683
394
65
150,862
143,642
7,220
Year to date
0
Dec
Days of stock
120
80
“Despite the hits we have taken
in Greymouth, I think sales overall
are pretty positive.”
Dean Nicholson, dealer
principal of Nicholson Autos
in Matamata, says: “We have
struggled in used car stock and it
has been hard to get good used
vehicles onto our yard.
“Trade-ins are less now because
people are buying cars themselves
or passing them on down the line.
We stock our used yard through a
few imports, but it has been hard
to get hold of good vehicles.”
Nathan McColl, of Ross McColl
Cars in Levin, says: “Our stock
levels have come down a little.
You have to pay reasonably good
money for reasonably good stock
or, at least, pay a bit more for
better quality cars.
“Our stock is priced at about
$10,000 on average. We try to
specialise in slightly lower kilometres
than other people in the area.”
Change on Dec 2014
15.0%
1.2%
39.1%
More IMPORTED
MORE SOLD
MORE STOCK
Drive away with finance
from MARAC
Provided by Heartland Bank Limited
heartland.co.nz
MARAC is a division of Heartland Bank Limited. Lending criteria, fees and charges apply.
www.autofile.co.nz
35
GLOBAL VEHICLE
LOGISTICS
NZ - JAPAN - AUSTRALIA - UK - EUROPE
SERIOUS
a b o u t
PROtEctIOn
AUTOHUB has invested heavily in systems and services to ensure our customers
have the best information available and are as protected as they can be:
 Modern, efficient, robust systems
 Global representation
 Comprehensive insurance policies
 Specialists in vehicle logistics
TrUsTed AUTOHUB peOple,
THERE WHEN YOU NEED US, WHERE YOU NEED US
www.autohub.co
+64 9 411 7425
[email protected]