ANNUAL REVIEW 2012 - Northwood Regional UK

ANNUAL REVIEW 2012
ANNUAL REVIEW 2012
Highcross is a property
fund manager focusing
on office and industrial
property investment and
development opportunities
across the UK.
As one of the country’s leading investors in the regional office
and industrial markets, we have more than 32m sq ft of business
space in over 230 locations in the UK.
Through our group companies, Bizspace and Pure Offices, we
are also a significant provider of flexible, managed workspace
and serviced office accommodation. Highcross is a substantial
industrial landlord in the North East of England through our joint
venture with UK Land Estates.
2012 HIGHLIGHTS
•£70m of investment sales achieved, with value added through
lettings and active asset management
•1,036,000 sq ft industrial space let in North West in one month
•£13.6m of new acquisitions
•Expansion of Lakeside North Harbour underway with the
development of the new Porsche Centre, completion of retail
hub and hotel deal
•Lease renewal rates top UK industry averages
•95% of Highcross occupiers agree we are committed to
customer care
Phoenix facility, Ellesmere Port
East Anglia 0.4%
Midlands 9%
North East/Yorkshire 25%
North West 7%
Northern Ireland 1%
Scotland 11%
South East 42%
South West/Wales 5%
Highcross portfolio
by region
Livery Place, Birmingham
Hotel 2%
“We have five offices in the UK and this is the easiest
office to occupy and manage which is due in part to
Highcross. They provide the best level of service.”
BWB Consulting, Livery Place, Birmingham
Retail 2%
Industrial
29%
Dev Site/Other 6%
Office
61%
Highcross portfolio
by sector
ANNUAL REVIEW 2012
INTRODUCTION
Highcross in 2012
Highcross has performed strongly over the last twelve months,
despite the tough economic conditions facing many businesses.
Our portfolio currently comprises 32m sq ft of industrial and
office space, with an asset value of £1bn and rental income in
excess of £80m.
In late 2012, we secured a £175m facility from a group of banks
co-led by Royal Bank of Scotland and Barclays Corporate with
HSBC and Santander. The funding package refinances the existing
Highcross facilities for our third fund which was started in 2008.
The new facility, which has been agreed for four years, provides
funding to continue to pursue asset management opportunities and
will facilitate the return of cash to investors as selective disposals
are made ahead of the fund’s maturity in 2018.
Our focus on adding value to our office and industrial investments
continues to bring positive results and this new funding package
will enable us to deliver our strategy to drive positive returns for
our investors.
During the year, the group made £13.6m of acquisitions, all
relating to our Pure Office subsidiary, and including three new
business centres at Leeds, Nottingham and Aylesbury.
We recognise the importance of providing our occupiers with
high quality space and service, while maintaining value for money.
Our focus on effective asset management has been reflected again
this year in positive feedback from our occupier survey and we
remain committed to providing great customer service across our
portfolio.
As always, I would like to thank my colleagues and co-directors
across the Highcross Group, for their commitment and
contribution, as well as our investors, occupiers, partners and all
we have worked with over the past year.
Peter Gubb, Managing Director
Broad Gate, Leeds
Icon Leeds business centre
ANNUAL REVIEW 2012
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PROPERTY PORTFOLIO
More than 1.6m sq ft of office and industrial space was let by
Highcross during 2012, with over 160 new lettings.
Industrial lettings
In 2012, there was a significant increase in industrial lettings,
particularly in the North West, where we let more than
1m sq ft in just one month at sites in Ellesmere Port, Knowsley
and Crewe.
The lettings included 456,350 sq ft to B&M Retail at The Big Rack
distribution unit, Deacon Park, Knowsley. The rapidly growing
retailer previously served its 280 stores from premises in Speke,
and the addition of the new facility has significantly expanded
B&M’s stockholding capabilities.
Crewe 213, Crewe Gates Industrial Estate
We also let the 405,365 sq ft Phoenix facility at Ellesmere Port,
to Jaguar Land Rover on a ten-year lease. The facility, which will
be managed by Jaguar Land Rover’s logistics provider, DHL, was
purpose-built as an automotive logistics facility and the substantial
element of fit-out and finish already in place was an important
factor in Jaguar Land Rover’s decision to locate at the site.
At Crewe, we let a 213,291 sq ft distribution unit to Davis
Haulage, on a ten-year lease. The unit, which had been fully
refurbished, was selected by Davis Haulage to accommodate
growth from a number of new and existing customers.
Our three largest warehouse/distribution units in the North
West are now all fully occupied, with the lettings to B&M Retail
and Jaguar Land Rover being among the largest deals in the
region in 2012.
With availability of major distribution/industrial units now much
reduced in the region, we are expecting to see further occupational
interest in tenant-led design and build opportunities, like our Orion
Park scheme in Crewe and Finepoint, Kidderminster.
The Big Rack, Deacon Park, Knowsley
Phoenix facility, Ellesmere Port
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ANNUAL REVIEW 2012
In Scotland, we let 53,000 sq ft of industrial space at Wellheads
Terrace, Aberdeen, to RST Trading Ltd, trading as Petrowell.
The company, which already occupied the remainder of the
100,000 sq ft industrial scheme, took Units A and B on a
five-year lease.
At Weston Avenue, West Thurrock, we let a 22,743 sq ft
industrial/distribution unit to The Noisy Drinks Company on a
ten-year lease. The unit only became vacant at the end of 2011
following a lease expiry and the letting to The Noisy Drinks
Company was agreed as soon as the building was placed back
on the market following refurbishment.
Following the successful letting of these units at West Thurrock
and Aberdeen, sales of both properties were achieved very
rapidly in £1.5m and £9.25m transactions.
Wellheads Terrace, Aberdeen
A 35,000 sq ft industrial unit at Titchfield Park, Fareham,
Hampshire was let to Meggitt Avionics at the end of 2012. The
deal, which also included the renewal of existing leases on a
further three units, took the 122,000 sq ft site to full occupation.
Meggitt Avionics is consolidating operations to Titchfield Park
from two other sites in the Fareham area.
During the year, we also completed the refurbishment of a
127,000 sq ft industrial/warehouse unit at Juniper Park, Basildon,
providing high bay, flexible space in a secure business complex.
The Juniper 1 unit, which includes fully fitted offices, is in a superb
location with easy access to the M25.
Titchfield Park, Fareham
“The new unit is perfect for our needs, both in size
and facilities, providing a high quality environment
which reflects the values of the company and is far
more customer-facing than our previous premises.”
Noisy Drinks Company, Thurrock
Noisy Drinks Company, Thurrock
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“We were looking for larger self-contained office
space following expansion, and Fulwood Court offered
attractive, high quality accommodation, close to local
amenities and in a very convenient location for our
photo- Kembrey
employeesFull
and page
visitors.”
Key Retirement Solutions, Fulwood Court, Preston
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ANNUAL REVIEW 2012
Office Lettings
The largest single office letting of the year was at Kembrey Park,
Swindon, where Smiths News PLC took the 27,773 sq ft Rowan
office building on a twelve-year lease. The company, which was
already based in Swindon, moved its head office to Kembrey Park
in October. Also at Kembrey Park, existing occupier, SIRVA, a
global relocation and moving services provider, expanded into the
Mulberry building, taking 10,753 sq ft.
Waverleygate in Edinburgh had another very successful year, with
more than 25,000 sq ft of lettings to Balfour Beatty, Museums &
Galleries Scotland, Scottish Ministers and the British Council.
At Broad Gate in central Leeds, more than 27,000 sq ft was let,
with the largest single letting an 11,000 sq ft deal with Activision
Publishing Inc.
Mulberry, Kembrey Park
Fulwood Court, Preston, a 48,000 sq ft office scheme acquired
in 2011 is now fully occupied, following the letting of the final
12,231 sq ft office building to Key Retirement Solutions Ltd.
In addition, a 14,173 sq ft letting at the 110,000 sq ft WIRA
Business Park in Leeds to Gamestec Leisure Ltd, has taken the
scheme to 90% occupation. At Juniper Park, Basildon,
our Juniper Place offices are fully occupied following the letting of
12,500 sq ft to Schenker Limited at Juniper Place and
Mayne House.
“Kembrey Park’s main benefits for our business are its
attractive environment, convenient location and the fact
it is so well-looked after by Highcross”.
WIRA Business Park, Leeds
SIRVA, Mulberry, Kembrey Park
Sonoma Hotel Portfolio
Our portfolio of five hotels across the UK has performed well
during the year, despite the difficult economic climate. Located in
Bedford, Darlington, Rugby, Manchester Airport and Harpenden,
the hotels provide distinctive wedding venues as well as
conference and meeting facilities. In 2012, we made a strategic
disposal of Maids Head Hotel in Norwich.
Brownsover Hall Hotel, Rugby
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“The Lakeside North Harbour business park was
selected for its geographical location at the centre
of a region not previously served by a Porsche retail
centre. With its distinctive architectural style,
including roof top parking, the new Centre benefits
from a prominent position on the business park,
and provides easy access for customers from the
adjacent Junction12 of the M27 and other major
trunk roads.”
Craig Strike, Porsche Brand Director, Inchcape.
“The new Porsche retail centre benefits from a
prominent position on the business park and provides
easy access for customers from the adjacent Junction
12 of the M27 and other major roads.”
Inchcape, Lakeside North Harbour, Portsmouth
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Development
Lakeside North Harbour, Portsmouth
The planned 1m sq ft expansion of our Lakeside North Harbour
business park in Portsmouth is now well underway, with the new
Porsche Centre, retail/lifestyle hub and day nursery all completed
in 2012 and the sale of a 3.1 acre site to De Vere Group for a
Village Resort hotel.
The launch of the new Porsche Centre marked the completion
of the first major new build scheme on the park and followed the
sale of a 1.76 acre site to Inchcape at the end of 2011. 2012 also
saw the construction of a new retail and lifestyle hub, located in
front of the park’s anchor 1000 Lakeside office building, as well as
a new nursery, pre-let to the Hadland Care Group for one of its
Tops Day Nurseries.
The new retail and lifestyle hub at Lakeside North Harbour
Starbucks has taken a 1,500 sq ft unit at the new retail hub on
a fifteen-year lease and further units have also been let to The
Southern Co-operative, which has opened a convenience store
and florist; a dry cleaning company and hair salon. The hub is
already 80% let, with strong interest in the remaining units.
The new Tops Day Nursery is located in a new build 3,000 sq
ft building, clad in timber, with a curved grass roof
to help it blend in with its surroundings as well as improve
energy efficiency.
In October, Highcross sold a 3.1 acre site to De Vere Group
for a new resort hotel. The group’s De Vere Village Urban
Resorts division has exchanged contracts for the purchase of a
250-year leasehold interest in the land at the eastern edge of
the business park. Construction of the hotel is due to start on
site in June 2013.
We are now focusing on opportunities for the development of
bespoke office schemes along the lakeside, with outline planning
consent already in place for high quality buildings of up to
200,000 sq ft. The planned phased development of the 100-acre
site also includes further new facilities for businesses located at the
park, such as restaurants and a new medical centre.
Interior of the new Tops Day Nursery
The retail hub is located in front of the 1000 Lakeside building
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INVESTMENT SALES
In 2012, we achieved £70m in investment sales.
The long leasehold interest in the 124,000 sq ft Murcar Industrial
Estate in Aberdeen was sold in an £8.3m deal. The estate, which is
located in the city’s Denmore Road, Bridge of Don area, includes
two office/industrial facilities and an estate of eight terraced industrial
units. It was acquired by Highcross in July 2011, as part of a £20m
portfolio of industrial and office properties across Scotland.
The sale followed the re-gearing of existing leases and letting of the
remaining available space.
Also in Aberdeen, we sold a 100,000 sq ft industrial facility at
Wellheads Terrace, in a £9.25m deal, following the letting of the
remaining vacant units.
Denmore Road, Aberdeen
During the year, we sold a number of properties which were
acquired in 2011 as part of the Oyster portfolio of industrial and
office buildings, in deals totalling £10.4m. These included a retail
warehouse in Waltham Cross, office building in Kidlington and
industrial unit in West Thurrock.
Among other significant investment sales were Boat Race
House in Mortlake, which was sold for £3.3m, Morley Court in
Peterborough for £4.4m, twenty-four units at Coventry’s Central
City Industrial Estate for £2.3m, the Kembrey Trade Centre in
Swindon for £1.8m, the Coral Unit on Haydock Industrial Estate
for £1.85m and a retail warehouse on Trinity Way, Salford
for £2.4m.
Highcross also sold several development sites, including a
brownfield scheme at Tonbridge for £4m, land at Lakeside North
Harbour, Portsmouth for a new Porsche Centre and De Vere hotel
and 1.5 acres of car park land at the Whittle Estate to Whetstone
Baptist Church for the development of a new Church Hall.
We also completed the sale of four non-core UK Land Estates
properties at Newburn Riverside, Metro Riverside, Barnstaple and
Eastern Avenue Trade Park for a total of £11.4m.
Central City Industrial Estate, Coventry
Morley Court, Peterborough
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ANNUAL REVIEW 2012
GROUP COMPANIES
Pure Offices
Pure Offices, which specialises in serviced office accommodation,
expanded its portfolio by a third during 2012, through acquisition.
In addition, it had new builds starting to come out of the ground
and opened two new centres in Highcross office buildings.
Towards the end of the year, work started on three new
business centres in Cheltenham, Weston-Super-Mare and
Warwick. The new purpose-built serviced office centres are all
due to open in 2013.
During the autumn, Pure Offices completed on the purchase of
three existing office centres in Aylesbury, Leeds and Nottingham.
Midshires House in Aylesbury, which was acquired in a £1m
deal, provides almost 20,000 sq ft of business space and is being
refurbished to provide 22 new offices, a break-out area and new
reception. The Icon Nottingham and Icon Leeds business centres,
which were acquired for a total of £8.15m, add a further 60,000 sq
ft business space to the Pure Offices portfolio.
Computer generated illustration of Pure Offices Cheltenham
During 2012, two new serviced office centres were opened at
Highcross properties in Leeds and Edinburgh. Both centres, at
Broad Gate, Leeds and Bonnington Bond, Edinburgh, are already
fully occupied, with further expansion of the suites now in train.
In line with the Highcross philosophy on customer care, Pure
Offices carried out its first customer satisfaction survey during
the year, generating a very positive response from occupiers,
with 99% saying they would recommend Pure Offices. 92% of
respondents rated the experience from first enquiry to moving
in as good or excellent and 91% gave the same rating to their
office accommodation. 98% of respondents rated the on-site
management teams as good or excellent.
Midshires House, Aylesbury
“We love the friendliness and flexibility our centre
provides and would not change a thing.”
CHX Technologies Europe Ltd, Farnborough
Computer generated illustration of Pure Offices Warwick
“We were attracted to Pure Offices by the flexible terms
and competitive pricing. The high quality office space
and prime business location are a perfect fit for us.”
AU Furniture & Interiors, Edinburgh
Icon Nottingham business centre
ANNUAL REVIEW 2012
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GROUP COMPANIES
UK Land Estates
In excess of 360,000 sq ft was let by UK Land Estates in 2012.
The company, which is the largest commercial property landlord
in the North East, owns a 17m sq ft portfolio, spread across 25
estates, including Team Valley in Gateshead and Tyne Tunnel, North
Tyneside.
At the Tyne Tunnel Estate, UK Land Estates is investing more than
£1.2m on the refurbishment of the 103,000 sq ft former M&S
depot to provide a new manufacturing or distribution facility.
Following the recent refurbishment of a terrace of six units at
the estate, all of which were let within a very short time period,
a further seven units have also been refurbished, providing
accommodation from 2,800 to 13,800 sq ft.
In May, planning permission was granted for a new £7.7m bus
depot in Gateshead for Go North East, which will be completed
by summer 2013. A ten-acre site at the northern end of Team
Valley, Gateshead, which has been unused for three years since the
demolition of a factory, is also being developed to provide 200,000
sq ft of new industrial space.
Computer generated illustration of planned units at Dukesway Central,
Team Valley
Planning permission has been granted for the £7.5m Dukesway
Central regeneration scheme at Team Valley, which has the
potential to create around 500 jobs. With no new industrial space
currently available in Team Valley, there is expected to be strong
interest in the scheme, which will include industrial, warehousing,
office and research space.
UK Land Estates also saw significant activity at The Waterfront,
Newburn Riverside, where contracts were exchanged on three
lettings totalling 27,000 sq ft .
Refurbishment of the former M&S depot, Tyne Tunnel
“Ideally located, the ease of access to major routes
and Newcastle Airport coupled with the amenities
nearby were all factors in our decision. Boldon Court
offers a secure space that projects professionalism to
our customers.”
Analytix, Bolden Business Park, Tyne & Wear
The Waterfront, Newburn Riverside, Newcastle
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The Waterfront, Newburn Riverside
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GROUP COMPANIES
Bizspace
Bizspace, one of the UK’s leading providers of flexible and
affordable business space, manages a portfolio of more than
7m sq ft and has a customer base of over 3,000 businesses.
During 2012, the company let more than 1m sq ft of space to
1,500 new customers at locations across England and Scotland.
In December, the company was presented with the Business
Centre Association’s Workspace of the Year award for its
Millennium Business Centre in Staples Corner, North West
London.
Bizspace provides customised workspace solutions for businesses
requiring serviced, managed, conventional and virtual office space,
as well as studios, workshops, industrial workspace, storage and
self-storage facilities, mailboxes and meeting rooms. The company
offers a single page, flexible licence agreement, providing customers
with easy-access to space and the facility to sign up and move in on
the same day.
Valerie Prince, manager of Bizspace’s Millennium Business Centre in
Staples Corner (centre) and colleagues, with the award for Workspace of
the Year
During 2012, Bizspace restructured its operations to maximise its
focus on customer care and sales, and also developed partnerships
with a number of customers, including a business relocation firm, to
enhance the services offered to occupiers.
“Taking a unit with Bizspace was a simple and trouble
free process. The units I was shown were varying in
size and my unit is perfect for me. Security on site is
first class and the free parking is a bonus’.”
Camberwell business centre, South London
Duncan Baxter, Bolton
Albion Mills business centre, Bradford
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Coppull Enterprise Centre, near Chorley, Lancashire
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ASSET MANAGEMENT
For the fifth year running, our occupier survey reported high
levels of customer satisfaction, with ratings of good or excellent
from just under 90% of respondents.
The survey also highlighted that 95% of respondents agreed
Highcross is committed to customer care and 9 out of 10 would
be willing to recommend us as a landlord.
We were also ranked good or excellent by 80% or more of
occupiers taking part in the survey, for our responsiveness to
queries, performance of on-site teams and billing processes.
The survey is consistently valuable in highlighting areas for
improvement as well as reflecting strong performance and we
look closely at all the comments made by occupiers to help us
make continuing improvements to our services.
Tye Lohrenz of Smiths News (right) at the Rowan office building, Kembrey
Park with Bernadette Carey and Debbie Marshall of Highcross
As part of our commitment to providing continual improvements
to customer service, we introduced a new handbook and
environmental guidance for occupiers, and made changes to our
occupier intranet to allow accounts to be viewed online. A new
Highcross website is also being developed which will be launched
in early 2013.
During the year, we also introduced new key performance
indicators in our legal processes and, following a review of our
contractor relationships, created partnership documents to
further improve customer care.
“I would be very willing to recommend Highcross
without question. My recommendation would be
based on the quality of staff at all levels and a
pragmatic approach.”
Lakeside North Harbour, Portsmouth
Coffin Mew, Lakeside North Harbour, Portsmouth
“Highcross has been great to work with. They have
been really flexible but more importantly, kept to all
their promises and have made it easy for us. All the
team have been great from the legals to arranging
site access.”
Return on Digital, Deva City Office Park, Manchester
Deva City Office Park, Manchester
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ANNUAL REVIEW 2012
Occupier Retention
Our continuing focus on active asset management and
investment in our properties has resulted in positive figures for
occupier retention. 59% of our occupiers renewed their leases
in the year to October 2012, up from 50% in the previous 12
months – compared with a UK industry average of 35% (Strutt
and Parker/IPD survey 2012). We also saw an increase in the
number of occupiers deciding not to activate break options –
76% compared to 70% the previous year, against a national
average of 50%.
Significant renewals in 2012 included 45,000 sq ft to BMW
Finance at Europa House, Hook; 10,000 sq ft to Honda at
Kembrey Park, Swindon and in Aberdeen, a ten year lease
extension to Technip Offshore Wind Ltd on the 20,690 sq ft Elrick
House. Our Midlands office agreed a new lease with Bowman
Stor on five units totalling 17,000 sq ft at the Maybrook Industrial
Estate, Brownhills.
Elrick House, Aberdeen
Europa House, Hook
Adding Value
Our focus on adding value to investments has been highlighted
by the strong performance of the Oyster portfolio of industrial,
office and retail properties, which we acquired in 2011 in a £15m
transaction.
During 2012, we achieved the renewal and re-gearing of all
leases at the Pontyfelin Industrial Estate and the letting of the
23,000 sq ft Centrepoint unit at Trafford Park to J1 Technologies.
Meadow House, a 14,000 sq ft office building at Oxford Spires
Business Park was sold for £2.5m, a retail unit at Waltham
Cross, occupied by Wickes, was sold for £6.4m and a 23,000
sq ft industrial unit West Thurrock sold for £1.5m following a
successful letting.
Pontyfelin Industrial Estate, South Wales
Centrepoint Unit, Trafford Park, Manchester
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Corporate Social Responsibility
Our Corporate Social Responsibility commitment focuses
on five key areas – customer care, environmental issues,
community support, investing in the skills of our employees and
ensuring we make a positive impact through our purchasing
decisions and relationships with suppliers.
Environment
During 2012, we developed a new environmental policy, covering
energy efficiency, recycling and sustainable travel. We provided
our occupiers with checklists for improving energy efficiency and
introduced a new recycling initiative with one of our occupiers,
Hippowaste, which now provides managed recycling at around
thirty of our office schemes.
This focus on encouraging greater streaming of waste and
increasing the percentage of material recycled, has benefits for
occupiers in keeping service charges down, as well as being more
environmentally-friendly.
Our Lakeside North Harbour business park is continuing to lead
the way in our group’s environmental initiatives. During 2012, the
scheme teamed up with occupier, IBM, to launch a Bike to Work
week. Shower and changing facilities were also expanded, with
match-funding provided by Sustainable Routes.
In the autumn, Portsmouth’s first free-to-use electric vehicle
charging stations were installed at Lakeside North Harbour.
Highcross funded the installation and running costs of the facility,
which was donated by Zero Carbon World (ZCW) as part of its
programme to help reduce the nation’s carbon emissions through
the adoption of electric vehicles.
Community and charitable involvement
A wide range of charity fund raising events have taken place at our
properties across the UK. Among the highlights were a Children
in Need fund-raising day at Broad Gate Leeds, which raised more
than £1,000 by encouraging occupiers to ‘wear a onesie to work’
and take part in a bake sale. Bizspace also raised just over £1,800
for The Stroke Association through a range of fund raising events.
James Beeby of The Stroke Association said: “We are very
grateful that the team at Bizspace made us their chosen charity
this year. These much needed funds will go towards prevention
and also facilities that help those that survive strokes.”
UK Land Estates provided a £1,000 grant to Equal Arts, which
helped fund creative participatory activities for more than 120
older people in residential care in and around Gateshead, as part
of a £10,000 donation to the Community Foundation.
Pure Offices donated £10 to the Prince’s Trust for each customer
survey completed by occupiers, raising a total of £2,000. Staff
from Pure Office business centres also took part in the inaugural
Pure to Pure Cycle Challenge, for The Pied Piper Appeal.
Our Lakeside North Harbour business park launched its own
Corporate Social Responsibility Group in 2012, encouraging
businesses based on site to work cooperatively for the benefit of
the local community. Our landscaping team created four allotments
for use by staff and companies based at the business park.
Karen Tyrrell of our 1000 Lakeside team also won an ‘Amazing
Achievement’ award for commitment and support to the regional
education business partnership and the local community.
Launch of new electric vehicle charging stations, Lakeside North Harbour
Planting the new allotments at Lakeside North Harbour
Children in Need fund-raising, Broad Gate, Leeds
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PEOPLE
Highcross is led by four executive directors:
Managing Director
Peter Gubb BSc
(Est Man) MBA FRICS
[email protected]
Finance Director
Mike Megan
BComm FCA AMCT
[email protected]
Technical Director
Keith Woods
Dip ARCH RIBA
[email protected]
Operations Director
Helen Wright
BA DipM MRICS
[email protected]
Peter Gubb
Mike Megan
The executive directors are supported by:
Director for the North Richard Pellatt
BA MSc MRICS
[email protected]
Keith Woods
Asset Management Director Nick Turner
BSc MRICS
[email protected]
Director, Finance Team Alan Bishop
BSc ACA
[email protected]
Helen Wright
Promotions
We promoted four members of staff to associate director – Erica Barker and Iain
Taylor from our asset management team; Henry Fry, who works in the investment
team and Colin Simmons from the finance team. In addition, Laura Chapman, was
promoted to HR manager.
Richard Pellatt
Nick Turner
“They have friendly staff who will help no matter
what happens. If anything happens I know I will get a
response from either the landlord or the site staff and
because of this it’s easy to manage.”
Remploy, Equipoint, Birmingham
Alan Bishop
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The atrium at 1000 Lakeside, Portsmouth
Highcross (head office)
St Catherine’s House
Oxford Square
Oxford Street
Newbury
Berkshire RG14 1JQ
Tel: 01635 521088
www.highcross.co.uk
Northern office
Deva City Office Park
Trinity Way
Manchester
M3 7BF
Tel: 0161 877 5617
Midlands office
Livery Place
35 Livery Street
Birmingham
B3 2PB
Tel: 0121 236 2011
Scotland office
Pentagon Centre
36 Washington Street
Glasgow
G3 8AZ
Tel: 0141 221 3383
Bizspace (head office)
Sovereign House
1 Albert Place
Finchley
London N3 1QB
Tel: 0845 450 9104
www.bizspace.co.uk
www.highcross.co.uk
@HighcrossGroup
Pure Offices
St Catherine’s House
Oxford Square
Oxford Street
Newbury
Berkshire
RG14 1JQ
Tel: 01635 589197
www.pureoffices.co.uk
UK Land Estates
2nd Floor, Building 7,
Queenspark,
Queensway,
Team Valley,
Gateshead,
NE11 0QD
Tel: 0191 440 8880
www.uk-land-estates.co.uk