SecurOS Installation Guide
Transcription
SecurOS Installation Guide
Installation Guide Release 4.3.2 R3 SecurOS Installation Guide (IG-En, built on November 18, 2008). c Copyright ISS Technology 2005–2008 Printed in US. ISS Technology reserves the right to make changes to both this Manual and to the products it describes. System specifications are subject to change without notice. Nothing contained within this Manual is intended as any offer, warranty, promise or contractual condition, and must not be taken as such. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any human or computer language in any form by any means without the express written permission of the copyright holder. Unauthorized copying of this publication may not only infringe copyright but also reduce the ability of ISS Technology to provide accurate and up-to-date information to both users and operators. SecurOS 3 Installation Guide Contents Contents 1 2 3 Contents 3 Preface 6 18 19 Scope . . . . . . . . . . . . . . . . . . . 6 Notification Subsystem Requirements . . . . Target Audience . . . . . . . . . . . . . . 6 Access Using Manual . . . . . . . . . . . . . . . 6 Getting Further Technical Support . . . . . 7 control/alarm/fire alarm Subsystems Requirements . . . 19 Installing Hardware . . . . . . . . . . . . 19 8 Installing Guardant Key . . . . . . 19 . . . . . . . . . . . . . 8 Installing Guardant Drivers 19 Distributed Networking Environment . . . . 9 Video Subsystem . . . . . . . . . . 20 Types of Servers, Workstations . . . . . . 9 Application Server . . . . . . . . . 10 Video Server . . . . . . . . . . . . 10 Operator Workstation . . . . . . . . 10 Administrator Workstation . . . . . 10 Modular Structure . . . . . . . . . . . . . SecurOS Architecture General Features 4 Audio Subsystem Requirements . . . . . . . Video Capture Cards . . . . . . . 21 Connecting CCTV Video Cameras . . . . . 22 11 Connecting Network Video Hubs and IPcameras . . . . . . 23 12 Connecting PTZ Devices (Dome Cameras) . 23 Installation Reference . . . . . . . . . . . 12 Audio Subsystem . . . . . . . . . . 24 Installation Sequence . . . . . . . . 12 Notification Subsystem . . . . . . . 24 Planning the System . . . . . . . . 12 Standalone Configuration . 13 Access Control/Alarm/Fire Alarm Subsystems . . . . . . . . . 25 Video Surveillance Center . 14 Playback Video from Remote Network . . Connecting All Computers into Single TCP/IP Network . . . . 25 15 Installing Software . . . . . . . . . . . . . 26 Checking System Requirements . . 16 Contents of CD . . . . . . . . . . . 26 Application Server . . . . . 17 Installation Procedure . . . . . . . 27 Administrator Workstation . 17 Upgrading Software . . . . . . . . . . . . 34 Operator Workstation 17 Uninstalling Software . . . . . . . . . . . 35 Deploying System . . . Video Server/Video Concentrator . . . . . 18 5 Installing Running System www.isscctv.com 36 SecurOS 4 Installation Guide Contents 36 TVISS8IO Board . . . . . . . . . . . . . . 57 First Run . . . . . . . . . . . . . . 37 Connecting Power Supply . . . . . 57 Opening and Closing Control Panel . . . . 41 Stopping Server/Administrator Workstation 41 Connecting TVISSx-02 Board to TVISS8IO . . . . . . . . . . 58 58 58 Launching Server/Administrator Workstation 6 Appendix A: Frequently Asked Questions 43 Connecting Two TVISS8IO Boards in A Cascade Way . . . . . 7 Appendix B: Video Capture Cards 46 Configuring Digital Inputs and Outputs . . . . . . . . . . . TVISS4-02 Board . . . . . . . . . . . . . 46 8 Appendix C: Technical Data 62 Connecting TVISS4-02EXT Extension Board to TVISS4-02 . 46 Resolution Presets . . . . . . . . . . . . . 62 Connecting Video Cameras . . . . . 46 Recommended Processors for Video Server 62 Cascading Connection of Several TVISSx-02 Boards . . . . . 46 Frame Rate Presets . . . . . . . . . . . . 63 Connecting Audio Input . . . . . . 47 Video Frame Size . . . . . . . . . . . . . 64 Enabling Watchdog Function . . . . 48 Video Archive Depth/Hard Disk Capacity . 65 Connecting TVISS8IO Extension Board to TVISS4-02 . . . . 49 Appendix D: TCP/IP Ports Used By SecurOS 67 TVISS1-02 Board . . . . . . . . . . . . . 50 50 10 Appendix E: Third-party Hardware Installation 70 Panasonic WV-CS850 Dome Camera Connection . . . . . . . . . . . . . . . 70 Connecting Video Cameras . . . . . 9 Cascading Connection of Several TVISSx-02 Boards . . . . . 50 Connecting Audio Input . . . . . . 50 Enabling Watchdog Function . . . . 51 11 Appendix F: Hardware Compatibility Connecting TVISS8IO Extension Board to TVISS1-02 . . . . 52 TVISS4-02EXT Board . . . . . . . . . . . 52 Connecting TVISS4-02 Board to TVISS4-02EXT . . . . . . . 53 Connecting Audio Input . . . . . . 53 . . . . . . 53 Connecting Video Cameras . . . . . 53 Connecting Audio Input . . . . . . 53 TVISS4E and TVISS8E Boards Cascading Connection of Several TVISS Boards . . . . . . . 55 Enabling Watchdog Function . . . . 55 Connecting TVISS8IO Extension Board to TVISS4E (TVISS8E) . . . . . . . . . 72 Mainboards . . . . . . . . . . . . . . . . 72 . . . . . . . . . . . . . . . 74 Voice Modems . . . . . . . . . . . . . . . 77 PTZ Devices 12 Appendix G: System Utilities 78 ISS Hardware Report Utility . . . . . . . . 78 ISS System Report Utility . . . . . . . . . 79 ISS Startup Configuration Utility . . . . . . 80 DSAdmin Utility . . . . . . . . . . . . . . 82 13 Glossary 84 14 Index 86 56 www.isscctv.com SecurOS 5 Contents www.isscctv.com Installation Guide SecurOS 6 Installation Guide Preface Preface Scope Current manual provides general information about SecurOS architecture, describes the process of installing, upgrading, uninstalling and running SecurOS hardware and software on server and client machines, gives some troubleshooting tips and recommendations on how to properly configure the user’ operating system to ensure higher performance. Target Audience This manual is designed for SecurOS system installers, integrators and administrators. It is assumed R Windows R Operating System the user has advanced computer skills including those in Microsoft and installing new hardware into system unit, has practical experience with TCP/IP networking, serial (COM) ports and general CCTV knowledge and overview. Using Manual This document is organized as a book, so the user can print it or use electronic version. In latter case one can use Adobe Reader’s Bookmarks feature as well as cross-reference hyperlinks to navigate through content. In several topics this manual refers to other SecurOS manuals (SecurOS Administration Guide, SecurOS User Guide, etc.). One can find these manuals as separate files on SecurOS installation CD or download them from our web site (www.isscctv.com). www.isscctv.com SecurOS 7 Installation Guide Preface Getting Further Technical Support If you have any questions that this manual does not answer to, we recommend you to contact your system installer for more detailed information and first level problem solving. For any further information you can contact our Technical Support Team: • phone in USA: +1 (201) 641 60 30 (Monday to Friday, 10:00 to 18:00 EST) • e-mail: [email protected] To ensure quality technical support, we advise you to provide us technical data on your computer and SecurOS configuration. This data can be collected automatically by using ISS System Report Utility that is distributed with SecurOS. See section ISS System Report Utility on page 79 for further information. www.isscctv.com SecurOS 8 Installation Guide SecurOS Architecture SecurOS Architecture SecurOS is an integrated security system distributed over TCP/IP network. SecurOS modular architecture makes it flexible in terms of supported functions and performance tuning. Intelligent plug-in modules like License Plate Recognition (LPR), Face Capture/Face Recognition (FC/FR) engines and integration with the wide range of third-party hardware can extend SecurOS applications to the highest level. General Features • Unlimited number of servers and workstations distributed over TCP/IP network • Native support for CCTV and third-party IP video cameras and PTZ devices • Ability to create systems of virtually any combination of functionality and performance • Tight integration of different hardware and software into single system • Ability to configure entire security network from any server • Powerful user interface • Comprehensive alert notification facilities via phone, SMS, e-mail • Scripting facilities to adapt and support any specific security and business logic www.isscctv.com SecurOS 9 Installation Guide SecurOS Architecture Distributed Networking Environment Figure 1: SecurOS network architecture sample planning Types of Servers, Workstations All computers connected to SecurOS network are divided into three main categories: application server, administrator workstation and operator workstation. There is also a video server as a particular application server responsible for video stream receiving and recording, equipped with video capture card (cards). www.isscctv.com SecurOS 10 Installation Guide SecurOS Architecture Application Server Application server is a computer that is responsible for supporting and controlling specific part of the security network. Security hardware like CCTV cameras, video capture cards, audio capture cards, alarm controllers, fire alarm and access control subsystem, as well as intelligent modules (license plate recognition etc.) should be installed in or connected to application server units to be operable in security network for proper security network functioning. Each server with proper settings has administration capabilities, i. e. entire SecurOS network can be configured from this server equipped with display. To use an additional machine for remote administration, install system with administrator workstation configuration (see below). To connect to any of the servers remotely from any other computer within network domain, configure access to the server through Microsoft Remote Desktop Connection using RDP protocol. Video Server Video server is an application server, equipped with video capture card (cards) and designed to receive video from connected CCTV and IP network cameras. Operator Workstation Operator workstation is a client computer connected to SecurOS network, designed to remotely view digital video from either analog CCTV camera (via video server) or IP cameras, listen to audio, send commands to remote control PTZ devices, doors, to monitor access control and fire alarm systems, etc. Administrator Workstation Administrator workstation is a client computer similar to operator workstation. It has additional administration interface to configure SecurOS network, meaning this: • To create and configure objects • To delete existing objects • To modify the objects currently created and working in the system www.isscctv.com SecurOS 11 Installation Guide SecurOS Architecture Modular Structure Modular structure implements the following options: • installation of specific modules (such as license plate recognition engines, modules for supporting third-party access control and fire alarm hardware) to the SecurOS network to extent its functionality. • Application server software automatically decides, which modules and subsystems must be loaded to establish the highest productivity. This depends on system configuration. www.isscctv.com SecurOS 12 Installation Guide Deploying System Deploying System Installation Reference Installation Sequence Please follow these steps to ensure proper system deployment: • Plan the entire security system. functions on each specific server. Estimate the number of servers and workstation, specify • Check system requirements for each server and workstation of the security network. Note that system requirements depend on the number of functions, and each subsystem (video, audio, access control, etc.) introduces its own requirements. Select the particular hardware and software configuration on each server and workstation in accordance with their system requirements. • Install requested hardware (video capture cards, Guardant keys, other devices) on each server. Connect external hardware (controllers, cameras, microphones, etc.). • Connect all servers and workstations into single TCP/IP network. • Install SecurOS software on each client/server. We will describe each step in the following paragraphs. Planning the System The security system should be planned reasonably prior to purchasing it. The maximum amount of application servers, video servers, operator and administrator workstations, as well as the amount of plug-in SecurOS modules per server and within entire SecurOS network, should be determined precisely, since the same numbers are stated in the license key file. Consult your system installer to optimize the SecurOS network components for the highest possible performance, scalability and optimal price-functionality ratio. Before deploying SecurOS, decide, how many application servers, video servers, operator workstations and administrator workstations are needed. Below is some sample estimation: 1. The number of video servers depends on how many cameras have to be installed on the security object. To be precise, one should consider the total amount of fps (frames per second) parameter. For example, if one plan to have 16 cameras with 12 fps each, total fps would be 16 × 12 = 192. We recommend 200 fps per server as a good ratio. Hi-end configuration video servers can handle up to 400 fps. For example, there are 40 cameras with real-time frame rate of 25 fps, the total fps will be 800. This means that one need 4 video servers (or 2 high-end video servers). For more information on video server performance see Appendix C: Technical Data on page 62. www.isscctv.com SecurOS 13 Installation Guide Deploying System 2. The number of application servers (except video servers) is determined on what other non-video features the planning SecurOS network should control. If the CPU load within typical usage of the video servers is less than 50%, then additional modules like license plate recognition, access control, etc. can be installed. The resulting total CPU load on any server must not exceed 75%. Otherwise, dispatch these features to separate application server for higher load balancing. Typically, one application server can work with access control system (ACS), fire alarm and alarm subsystems simultaneously. However, intelligent recognition modules like license plate recognition (LPR), face recognition, etc. require separate servers to run on. Note: For detailed technical information about recommended configurations for intelligent modules, see corresponding module User Guide. Additional servers called video concentrators would be required to reduce network load or view video from remote networks (see Playback Video from Remote Network on page 15 for more information). 3. The number of operator workstations depends on how many operators will monitor entire system. Note that providing too much video stream to an operator will drastically reduce her/his efficiency. To roughly estimate the number of workstations, we recommend 8 cameras per workstation so each operator would control up to 8 cameras. Also add specific workstations for ACS/Fire Alarm/Alarm monitoring, for LPR monitoring, etc. 4. Any application server or video server can be used for administration purposes. However, some configurations may include a remote administrator workstation. Administrator workstation is necessary when none of the application servers or video servers is equipped with display, or if all of these servers are planned to be loaded at their maximum. Standalone Configuration This setup may be used for mid-size applications. Here the server acts as an administrator and operator workstation. This configuration does not require the server to be connected to any network (standalone mode). Figure 2: Scheme of standalone SecurOS installation www.isscctv.com SecurOS 14 Installation Guide Deploying System Video Surveillance Center This setup may be used for video surveillance centers in wide public areas, e. g. in airports, railway stations, casinos (see figure 3). Figure 3: Scheme of SecurOS network for video surveillance center www.isscctv.com SecurOS 15 Installation Guide Deploying System Playback Video from Remote Network A video concentrator has to be used to watch video remotely, when the security system is dispatched between several local TCP/IP networks connected through a low-bandwidth channel. Video concentrator is an application server that collects video streams from remote network and distributes them to multiple operator workstations within its local network (see figure 4). Figure 4: Watching video from remote network In the following diagram (see figure 5), normally operator workstations connect to each video server individually and receive copies of video streams. When video concentrator is deployed within SecurOS network (see figure 6), it gathers video streams from specified servers and gives them to multiple workstations, reducing video server and network load. www.isscctv.com SecurOS 16 Installation Guide Deploying System Figure 5: Diagram of video data flow within SecurOS network without video concentrator Figure 6: Diagram of video data flow within SecurOS network with video concentrator Checking System Requirements Before installing SecurOS hardware and software review system requirements below and make sure that the system’ computers comply with them. www.isscctv.com SecurOS 17 Installation Guide Deploying System Application Server Table 1: Application server system requirements Parameter Requirements OS Windows 2000 (Service Pack 3), Windows XP (Service Pack 2) or Windows Server 2003 (Service Pack 1) Mainboard See Mainboards on page 72 for the list of compatible mainboards. CPU Intel Celeron 2 GHz or higher. RAM 512 MB or more. HDD 40 GB or more TCP/IP network speed 10 Mbps or higher (in case of client-server installation). Administrator Workstation Table 2: Administrator workstation system requirements Parameter Requirements OS Windows 2000 (Service Pack 3), Windows XP (Service Pack 2). Mainboard See Mainboards on page 72 for the list of compatible mainboards. CPU Intel Celeron 2 GHz or higher. RAM 256 MB or more. HDD 40 GB or more. TCP/IP network speed 10 Mbps or higher. Operator Workstation Table 3: Operator workstation system requirements Parameter Requirements OS Windows 2000 (Service Pack 3) or Windows XP (Service Pack 2). (continued on next page) www.isscctv.com SecurOS 18 Installation Guide Deploying System (continued from previous page) Parameter Requirements Mainboard See Mainboards on page 72 for the list of compatible mainboards. CPU Intel Pentium IV 2,4 GHz or higher (processor should support SSE2 instruction set in case of watching video remotely). RAM 1024 MB or more. HDD 40 GB or more. Video adapter Any SVGA card (except nVidia GeForce2) with 256 MB memory onboard (512 MB is preferred). TCP/IP network speed 10 Mbps or higher (or 100 Mbps or higher in case of watching video remotely). Video Server/Video Concentrator Video Server/Video Concentrator system requirements depend on what total fps value the server should handle. See Appendix C: Technical Data on page 62 for detailed technical information and which system configuration (processor, HDD) to choose. Below are some generic requirements to consider. Table 4: Video server/video concentrator system requirements Parameter Requirements CPU Pentium IV 2 GHz or higher (processor should support SSE2 instruction set). RAM 1024 MBor more. HDD 150 GB or more. TCP/IP Network speed 100 Mbps or higher (in case of client-server installation). Audio Subsystem Requirements The application server should have either integrated audio on-board (check the mainboard manual) or any additional PCI or PCI-E sound card. Alternatively, TVISS1 or TVISS4 video capture card (cards) can be used, because they have additional audio input on-board. In that case, an additional audio card needs to be installed only if the user intends to listen to the audio on this particular server. www.isscctv.com SecurOS 19 Installation Guide Deploying System Notification Subsystem Requirements To use Voice Messaging Service (automated telephone calls with voice notification about system events), a voice modem should be connected to serial communication port of a particular server. See Voice Modems on page 77 for a list of voice modems compatible with SecurOS. To use Audible Notification Service (playing sounds upon system events) to work on a particular computer, it should have either integrated audio on-board or any additional PCI or PCI-E sound card. Access control/alarm/fire alarm Subsystems Requirements The application server should have the required number of free (not used) serial (COM) ports to connect the ACS/alarm/fire alarm controllers. Installing Hardware Below we provide information on installing hardware and some tips for installing third-party hardware, such as cameras, PTZ devices, controllers. For detailed information on installing third-party hardware consult their manufacturer’s manuals. You can also find some useful tips in Appendix E: Third-party Hardware Installation on page 70. Installing Guardant Key Guardant key is an electronic device permanently connected to a computer via USB port. Protected software communicates to the key to check necessary license information. The key should be installed for all computers of the SecurOS network, except for servers equipped with video capture cards (which act as hardware license keys), and operator workstations. The required number of Guardant keys will be provided on purchasing SecurOS. The key should be installed before the SecurOS software installation on each server/workstation, and should be never removed afterwards. To install Guardant key: 1. Install Guardant drivers (see Installing Guardant Drivers on page 19). After driver installation restart the operating system, if necessary. 2. Plug the key into any free (not used) USB port. Make sure the key light indicator is on. It means that the driver installation is correct, the key is electrically intact and recognized by Windows OS. Installing Guardant Drivers Note: Manual Guardant drivers installation may be required if the Server Application installation type was chosen. In other cases, the drivers will be installed automatically. www.isscctv.com SecurOS 20 Installation Guide Deploying System To install Guardant drivers: 1. Insert the CD disc containing SecurOS software into the CD-ROM drive. 2. Launch the \Drivers\Guardant\setup.exe file. The Guardant driver Setup Wizard window will be displayed. Figure 7: Guardant driver Setup Wizard: Introduction 3. Click Next button. The information window with products list to be installed will appear. Click Next button again. 4. After the installation process has completed, a window will appear. Click Close button to exit the installation program. Video Subsystem Deploying video server involves the following steps: • Installing video capture card (cards) received together with purchased SecurOS. • Connecting CCTV video cameras. • Connecting hubs and IP cameras to TCP/IP network (these devices are optional). • Connecting PTZ cameras to the server (these devices are optional). www.isscctv.com SecurOS 21 Installation Guide Deploying System Note: The requested cameras are purchased separately. We will describe each of these steps further. Installing Video Capture Cards Warning! Before installing the video capture cards, unplug the computer from the mains (power supply) to prevent the risk of electric shock and damage to the computer’s components! Open the computer case and make sure there are empty PCI slots available (see figure 8). Figure 8: Installing the video capture card Take your video capture card. Note: There are several types of video capture cards supplied with SecurOS (see Appendix B: Video Capture Cards on page 46 for detailed characteristics), but all of them have two main connectors: PCI bus connector and external communication cable connector (see figure 9), and all should be installed the same way as described further. Figure 9: Connectors on the video capture card www.isscctv.com SecurOS 22 Installation Guide Deploying System Orient your card such that the PCI connector is facing the empty PCI slot on the mainboard. Carefully press the card down into the PCI slot so that the connector completely fits in the slot. The communication cable connector should now be visible and accessible from the back of the computer case. Warning! We do not recommend to insert video capture cards into adjacent extension slots (no matter of their type: AGP, PCI or PCI-Express) with other video capture cards or other cards that are already installed into your system unit (i. e. video adapter) to avoid overheating. Try to put the cards as far away from each other as possible. Then secure the video capture card with the screw. Check that the card is not bent. Repeat all these steps for any additional card to be installed. Finally, close the computer case cover. Before proceeding to next steps, plug the power cord back and boot your computer. If it fails, consult the Troubleshooting section below. Then turn the power off again and disconnect the power cord. I have installed my TVISS1/TVISS4/etc. PCI expansion card (cards), but my computer does not boot up. What can I do? • Check that the mainboard is in the list of supported hardware. See Mainboards on page 72 for a list of tested mainboards. • Remove the power supply cord from the system unit, remove all newly installed PCI expansion cards, reconnect the power supply and try to boot your computer once again. If it boots correctly, proceed to next step. Otherwise, contact your system installer for further assistance. • Remove the power supply cord from the system unit, install just one (any) expansion card, reconnect your power supply and turn the computer on. If the computer boots up correctly, repeat this step for each card you should install. Otherwise, proceed to next step. • Try to re-install the problematic card to any other spare PCI slot. If the card works at the new location, the problem might be either there is bad contact for that PCI slot (physical defects, bending, etc.) or some other defects with mainboard. We recommend you to vacuum clean the PCI slot, install the card gently and try to boot up again. If the problem persists, contact your system installer. Connecting CCTV Video Cameras First connect the video communication cable to the corresponding connector of the video capture card, located on the back of the computer case. Cable should be secured tightly with two screws located on the connector. Each cable has several BNC connectors to connect cameras to it. All these connectors are numbered for convenience (see figure 10). Now connect cameras to BNC connectors. Cameras should support either PAL or NTSC signal mode. Note: For higher performance and picture quality we recommend to purchase good quality cameras from known manufacturers, as well as quality video cables and BNC connectors. www.isscctv.com SecurOS 23 Installation Guide Deploying System Figure 10: Communication cable with labeled BNC connectors Connecting Network Video Hubs and IP-cameras SecurOS supports VideoHub and LinuxHub (network video hubs developed by ISS Company) as well as third-party network video hubs and IP cameras. These devices are connected directly to the TCP/IP network of the security system infrastructure. However, each networking device will be linked virtually to a corresponding video server during SecurOS setup (see SecurOS Administration Guide). As separate network devices, they must be configured to have unique IP addresses for proper functioning. Please consult corresponding manufacturer’s manuals to ensure their proper installation and maintenance. Connecting PTZ Devices (Dome Cameras) SecurOS provides integration with practically all types of PTZ (Pan/Tilt/Zoom) devices (see PTZ Devices on page 74 for a full list of supported devices). PTZ cameras (also known as dome cameras) are CCTV cameras combined with PTZ controllers. There are digital and analog PTZ cameras. The procedure of digital PTZ cameras deployment is similar to most IP cameras (see Connecting Network Video Hubs and IP-cameras on page 23). The procedure of analog PTZ cameras deployment consists of the following three steps (see figure 11): 1. Connecting PTZ camera as normal CCTV camera to the video server using video cable with BNC connector. 2. Connecting camera’s PTZ controller with separate control cabling to computer’s serial port via RS232 and/or associated to RS485 converter. Analog PTZ devices communicate through RS422/RS485 interface. To connect the device to the video server, an RS422/RS485-to-RS232 converter is required (see figure 12). DIP-switches on the converter should be set to DCE and T-RTS/R-ON. The PTZ device uses a converter with a four-wire cabling: one pair to receive and another one to transmit. Thus, T+ (1) and T– (2) from the converter should be connected to R+ and R– contacts of the PTZ device respectively. 3. Setting unique RS485 ID (address defined by DIP switches) for each PTZ device. Please refer to the manufacturer’s manuals for detailed information on this procedure. www.isscctv.com SecurOS 24 Installation Guide Deploying System Figure 11: Scheme of analog PTZ devices connection Figure 12: RS422/RS485-to-RS232 converter Audio Subsystem If you need to install additional PCI audio board, please consult the section Installing Video Capture Cards on page 21, since the procedure of installing PCI devices is the same. Next, connect your microphones to the audio board Line In jack (Green colored). Video capture cards can be also used for audio input (see Appendix B: Video Capture Cards on page 46 for more information on their audio interfacing). Notification Subsystem Install additional PCI audio board if necessary. Connect active speakers to the audio board Line Out jack or use Speaker Out jack for pre-amplified signal for passive speakers or earphones. Consult your audio board manual for more information. Plug your voice modem to free (not used) serial communication port. Install its drivers. www.isscctv.com SecurOS 25 Installation Guide Deploying System Access Control/Alarm/Fire Alarm Subsystems Controllers for access control/alarm/fire alarm systems are connected to application server via several ways depending on the type of controller: • directly on serial port • on RS485 interface, the procedure is the same as for analog PTZ cameras via RS232-to-RS485 converter (see Connecting PTZ Devices (Dome Cameras) on page 23). • to be plugged in the TCP/IP network (please consult the manufacturer’s manual for detailed information on particular hardware). Connecting All Computers into Single TCP/IP Network If constructing security network is planned to have more than one server, all your computers should be connected to TCP/IP network (either LAN — local-area network or WAN — wide-area network). LAN network usually uses high-speed protocol like Ethernet over the twisted pair (at 10 Mbps, 100 Mbps or 1 Gbps speeds). The higher speed, the better performance you will have, especially for watching remote video. If your network uses high-speed protocol, you might consider the scheme described in the Video Surveillance Center on page 14 example. WAN network, on the contrary, covers a relatively large geographical area and involves at least two or more LANs interconnected with some public network like telephone line, leased line, etc. The speed of interconnection lines is much less than inside LAN networks. If you plan to watch video from one LAN network on the operator workstations of the other LAN part, we recommend you to choose the case described in Playback Video from Remote Network on page 15 example. Having your network infrastructure deployed, you must physically connect all the computers, on which you plan to install SecurOS application servers and workstations, to this network. Note: Each single computer of your future security network (no matter what physical network topology you have, LAN or WAN) should be accessible by its own unique IP address before you install SecurOS software. To test the computer visibility from within the network, do the following: • Turn on the computer and wait for Windows operating system to load. • Open command-line console via Start → Run → cmd command. • Enter ipconfig command and see the output. You should see the computer’s IP address in XXX.XXX.XXX.XXX format. Note it somewhere. • From any other computer on your network, open command-line console and enter the following command: ping XXX.XXX.XXX.XXX (IP address from the previous step). If successful, you will see that four attempts of pinging are performed correctly within several milliseconds (see time<Nms string for each ping request). www.isscctv.com SecurOS 26 Installation Guide Deploying System Installing Software This section describes individual server/workstation software installation. If you want to install/update SecurOS workstation software on multiple computers, see SecurOS Unattended Installation Guide. Warning! To install the software, you must have administrator rights for Windows OS. Proceed to software installation only when you finish hardware installation and network configuration for any computer. Turn the computer on and wait Windows operating system to load. If this computer is a part of Windows network, log in to your domain as administrator. Then insert SecurOS installation CD into CD or DVD drive. Contents of CD SecurOS installation CD contains the following folders and files: Listing 1: SecurOS installation CD directory structure SecurOS 3.11.0 Acrobat Reader adberdr70_distrib_enu.exe Drivers Key key.iss Locales Logo Manuals English SecurOS Administration Guide.pdf SecurOS Installation Guide.pdf SecurOS Programming Guide.pdf SecurOS Unattended Installation Guide.pdf SecurOS User Guide.pdf Russian Support Install.exe Root CD directory contains one or more product folders (e. g. SecurOS 3.11.0, where 3.11.0 is software version number — actual number on your CD may be different). Each product folder has almost the same structure shown above. Some particular attention for the following files: • SecurOS software installation file Install.exe • Product manuals, organized by language subfolders (see Manuals subfolder) in PDF format • License key file key.iss. You will be asked for this file during installation www.isscctv.com SecurOS 27 Installation Guide Deploying System • Adobe Reader installation file adberdr70 distrib enu.exe. This program is required to view and print PDF files Note that usually you obtain your license key file by e-mail. Please contact ISS Technical Support Team for further information (see Getting Further Technical Support on page 7). Installation Procedure 1. Insert the CD disc containing SecurOS software into the CD-ROM drive. Install.exe file. Launch the The language dialog will appear. Select the language which will be used during installation process, and click OK button. The Setup Wizard window will be displayed (see figure 13). Figure 13: Setup Wizard: Introduction InstallShield Wizard will guide you through a number of screens to gather all the required information prior to copying any files, so you can quit Setup Wizard and cancel the procedure at any step without consequences. You can also go back to any previous step to alter settings by clicking Back button. Click Next button to continue. When I start SecurOS setup, an information dialog “Another copy of SecurOS is installed on this computer. . . ” appears. What does it mean? www.isscctv.com SecurOS 28 Installation Guide Deploying System This means that SecurOS is already installed on this computer, or that the previous version has not been uninstalled properly. Please consult Upgrading Software on page 34 section for more information on upgrading SecurOS. 2. Read the license agreement carefully. Select I accept the agreement if you agree to the terms and click Next button to continue. If you do not agree with the license agreement, click Cancel button to quit installation. 3. Type in your name and your company’s name. Click Next button to continue. 4. Select the mode for this machine within your SecurOS network (see figure 14). See Types of Servers, Workstations on page 9 for more information on computer types. Remember that video server should have video capture boards already installed, and other computers (except operator workstations) should have Guardant keys installed. Click Next button to continue. If you choose setup type Operator Workstation, then proceed to item 6. Figure 14: Setup Wizard: installation type 5. Click Browse button and specify the folder where your license key file key.iss is located. Typically, it should be in the \SecurOS key subfolder of your SecurOS installation CD. You can skip this step now, but you will later need to put key.iss file to the SecurOS program folder manually before launching SecurOS. I cannot find key.iss file on provided installation CD / I’ve lost my original installation CD. Where can I obtain this file? www.isscctv.com SecurOS 29 Installation Guide Deploying System Please contact your system installer or Technical Support Team. See Getting Further Technical Support on page 7 for contact information. 6. Select the path on your local hard drive where the software will be installed to. You do not need to change the default value unless in rare cases. You can browse your disks and folders to choose another destination using Browse button, or type in the desired path manually. Click Next button to continue. 7. If the Adobe Acrobat Reader software is not installed on your computer, select the path on your local hard drive where the software will be installed to. You do not need to change the default value unless in rare cases. You can browse your disks and folders to choose another destination using Browse button, or type in the desired path manually. Click Next button to continue. For setup type Operator Workstation, proceed to item 14. 8. When installing SecurOS application server over the previous version, you will be prompted for options on what to do with the current database (see figure 15): Figure 15: Setup Wizard: dealing with old configuration when upgrading SecurOS • Overwrite — old database will be overwritten with blank database. You will need to configure application server from scratch. Use this option if you are absolutely sure you want to abandon old configuration. • Continue without changing — current database and current application server configuration will be preserved. This is the default and recommended option. www.isscctv.com SecurOS 30 Installation Guide Deploying System Warning! As a precaution, we recommend you to make a backup of entire SecurOS directory before upgrading software. Choose the desired option and click Next button to continue. If option Continue without changing is chosen, then proceed to item 14. 9. If you setup SecurOS for the first time, or choose Overwrite value (see item 8), select type of database to create (see figure 16): • Local — local database will be used • Remote — remote database will be used Click Next button to continue. Figure 16: Selecting type of database to create 10. If it is first SecurOS installation define PostgreSQL installation parameters (see figure 17). Otherwise see item 11. Warning! SecurOS works with PostgreSQL 8.2 software only. PostgreSQL installation parameters are the following: www.isscctv.com SecurOS 31 Installation Guide Deploying System Figure 17: PostgreSQL installation parameters • PostgreSQL base directory. Default value is C:\Program Files\PostgreSQL. One can browse disks and folders to choose another destination using Browse button, or type in the desired path manually. • PostgreSQL data directory. Default value is C:\Program Files\PostgreSQL\Data. One can browse disks and folders to choose another destination using Browse button, or type in the desired path manually. • Superuser account and Superuser password. Define PostgreSQL superuser account and password. Warning! Remember this account and password because it is used for database server configuration and maintenance. Click Next button to continue. 11. Set new database name and account for a new database (see figure 18). If SecurOS has been previously installed on this computer in Server mode and its database will be used in future then specify existing database name and account. Click Next button to continue. 12. If the same database has been found define the action over it (see figure 19). Otherwise proceed to item 13. Select one of the following option: • Use database — use old PostgreSQL database from the previous Module installation on this computer. Previous Module version must be correspondent to the current one to guarantee correct database working. www.isscctv.com SecurOS 32 Deploying System Figure 18: Setting database parameters Figure 19: Dealing with old database www.isscctv.com Installation Guide SecurOS 33 Installation Guide Deploying System • Reinitialize (clean) database — database will be reinitialized, all information in it would be deleted. 13. If the database was not found on the computer specify PostgreSQL superuser credentials (account and password) necessary for creating Module database (see figure 20). Click Next button to continue. Figure 20: Database creation 14. Select the SecurOS interface language. Note that you should specify only the language, which is permitted by your license key file key.iss, otherwise SecurOS will refuse to start later. Click Next button to continue. 15. If you choose Video Server value as the setup type (see item 4), specify the type of video capture cards installed on this computer (see figure 21). www.isscctv.com SecurOS 34 Installation Guide Deploying System Figure 21: Setup Wizard: video capture card selection 16. Specify the Start menu folder name as it will appear in Start → Programs list. You can leave the default value. Click Next button to continue. 17. Choose whether you wish to have SecurOS icon on your desktop or not. Click Next button to continue. 18. Review your installation preferences and click Back button to make changes, if necessary. If everything is correct, click Install button. The installation process will begin. 19. After the installation process has completed, a window will appear where you should click Finish button to exit the installation program. If Setup Wizard asks you to restart the computer (this is required if video capture card drivers have been installed), select to either restart now, or restart the computer later (in latter case you will need to restart computer manually before launching SecurOS). Upgrading Software ISS regularly releases new versions of SecurOS software. To upgrade software, you need to install the new version over the old one (to the same directory). The procedure is described in Installing Software on page 26. Upgrading will preserve your current SecurOS configuration, unless you explicitly specify to overwrite the configuration database. See item 8 (Installation Procedure on page 27) for more information. Note: We recommend to make a backup of entire SecurOS directory before upgrading software. www.isscctv.com SecurOS 35 Installation Guide Deploying System Uninstalling Software Uninstalling SecurOS is done in two steps: • Uninstalling software via Uninstall Wizard. • Removing video/audio archives and configuration database (optional). The first step is performed through Start → Control Panel → Add or Remove Programs. When you open this window, locate SecurOS item, select it and click Remove button. The Uninstall Wizard will guide you through the process. Warning! Manual deletion of SecurOS files can cause unstable work of your system. Apart from uninstalling software, you may want to delete all video and audio archives, as well as configuration database, which is not deleted automatically. This step should be done manually: delete the SecurOS installation folder (typically, C:\Program Files\ISS\SecurOS) and any \video and \audio folders located in the root directory of your hard drive or several drives (C:\video, C:\audio, D:\video, D:\audio, etc.). www.isscctv.com SecurOS 36 Installation Guide Running System Running System This section describes the procedure for running application server software. Running administrator workstation is done in exactly the same way. For information concerning running and configuring operator workstation software consult SecurOS User Guide. Warning! After SecurOS and PostgreSQL software installation Windows OS creates the postgres account. To configure SecurOS system use an administrator Windows account but not the postgres one. Warning! Make sure that Password never expires option is activated for postgres Windows user account, otherwise SecurOS work can be blocked later on. To check it, open Control Panel (Start → Setting → Control Panel), then click the User Accounts element, select Advanced tab and click the Advanced button. In appearing Local Users and Groups window open Users folder on the left. Right-click postgres name and choose Properties. Check if Password never expires option is active. Warning! Remove expiration time for password of PostgreSQL superuser account postgres to avoid blocking SecurOS database access later. To do this, run the PostgreSQL utility PgAdmin III and check Account expires field for postgres superuser account of SecurOS database. It has to be empty, otherwise right-click and choose Properties, then put 0 value in Account expires field there. Launching Server/Administrator Workstation You can launch application server/administrator workstation by double-clicking SecurOS icon on desktop or from Start → All Programs → SecurOS menu. A splash screen will appear, showing you the progress of system initialization. Note: If you want SecurOS to start automatically upon operating system startup, you can configure it to run as a Windows service. See ISS Startup Configuration Utility on page 80 for more information. When I start SecurOS it halts with error message. What should I do? See the list of possible errors and tips on how to resolve them in Appendix A: Frequently Asked Questions on page 43. www.isscctv.com SecurOS 37 Installation Guide Running System First Run When you start SecurOS software for the first time, you will see Initial System Setup Wizard, which will help you to configure your server. 1. Click Next button in Wizard’s welcome screen (see figure 22) to continue. Figure 22: Initial System Setup Wizard: introduction 2. Choose to create a single computer installation (this is also suitable when installing the first server of your future SecurOS network), or to join an existing SecurOS network (see figure 23). Select the proper installation type, and click Next button to continue. If you choose Join to existing security network option, then proceed to item 4. www.isscctv.com SecurOS 38 Installation Guide Running System Figure 23: Initial System Setup Wizard: selecting installation type 3. This step appears if you select Standalone (first server) installation type. Provide meaningful symbolic name for this computer and its network address: either IP address or DNS/WINS name (see figure 24). In case of standalone installation or if you are not sure about what network address to specify, you can leave Network address field blank. You will be able to modify it (as well as computer name) later on at any time. To load SecurOS with previously saved configuration, select one of the accessible XML file name configurations from drop-down list box in the Configuration file field (see SecurOS Administration Guide to get an information about saving SecurOS configurations). The list box contains XML file names of all configurations saved or transferred from another computer (files have to be placed into Sys config subfolder of the SecurOS folder). Click Next button to continue. SecurOS will restart with a new configuration (if nothing is selected in the Configuration file field) or with the configuration loaded from selected XML file. Note: If your computer has dynamic IP address, always specify computer’s DNS name, not IP address itself. If your computer has static IP, you can use it freely. Consult your system administrator for more information on static/dynamic IP addressing (DHCP feature) on your network. www.isscctv.com SecurOS 39 Installation Guide Running System Figure 24: Initial System Setup Wizard: specifying computer’s name and IP address Warning! Never use 127.0.0.1 or localhost as IP address! See Connecting All Computers into Single TCP/IP Network on page 25 for more information on determining computer’s real IP address. 4. This step appears if you select Join to existing security network installation type. In the alternative window (see figure 25) specify the guide server’s network IP address or symbolic DNS/WINS name (do not mix it with computer’s name within SecurOS network itself!). Click Next button to continue. On successful connection and authorization the configuration database will be copied from the server to your computer. Warning! For security reason, you must register your computer within SecurOS network prior to connecting to it. For more information on registering new computer within SecurOS network please consult SecurOS Administration Guide. Specify your computer in Servers to connect list in the server settings that is already defined in the existing SecurOS network and chosen to play the role of guide server (see SecurOS Administration Guide). You can then connect to this guide server. The guide server authorizes the newcomer and provides it with the required initial configuration information. www.isscctv.com SecurOS 40 Installation Guide Running System Figure 25: Initial System Setup Wizard: specifying guide server Computer cannot connect to the guide server. How can I solve the problem? • Try to use IP address instead of DNS/WINS name. • Try to ping the specified IP address from current computer using ping utility. See Connecting All Computers into Single TCP/IP Network on page 25 for more information. If the ping does not work, check firewall settings on both guide server and your computer and open required TCP/IP ports, listed in Appendix D: TCP/IP Ports Used By SecurOS on page 67. • Try to make the reverse ping of your computer from the guide server using ping utility. If the ping does not work, check network and firewall settings again. • Check the computer’s real IP address using ipconfig utility (see Connecting All Computers into Single TCP/IP Network on page 25) and see if it is registered properly on the guide server. Note that if your computer has dynamic IP address, you should register its DNS name, not IP address, within SecurOS network. 5. The final window of the Wizard will inform you that the installation process has completed. Click Finish button to exit the Wizard and restart SecurOS. www.isscctv.com SecurOS 41 Installation Guide Running System Opening and Closing Control Panel When SecurOS software has completed initialization, the program icon appears in system tray area (see figure 26). Figure 26: SecurOS tray icon Double-click on it, and the SecurOS control panel will appear on the top of the screen (see figure 27). Alternatively, you can press and hold the Ctrl key and move the mouse pointer to the top of the screen, and the control panel will appear. To hide the control panel, click Hide button. Figure 27: Control panel Stopping Server/Administrator Workstation To shutdown SecurOS: 1. Click Actions button. 2. Select Shutdown from the drop down list (see figure 28). www.isscctv.com SecurOS 42 Installation Guide Running System Figure 28: Shutting down SecurOS will start the shutdown process, showing the progress within small splash screen. Note: SecurOS shutdown process, as well as log in process, can be restricted if user rights have been setup. By default, there is no restriction at first installation. Users with limited rights will be able only to log off from the server (using the same drop-down menu), and shutdown feature will require additional authentication. See SecurOS Administration Guide for more information on user access levels configuration. www.isscctv.com SecurOS 43 Installation Guide Appendix A: Frequently Asked Questions Appendix A: Frequently Asked Questions I have installed my TVISS1/TVISS4/etc. PCI expansion card (cards), but my computer does not boot up. What can I do? • Check that the mainboard is in the list of supported hardware. See Mainboards on page 72 for a list of tested mainboards. • Remove the power supply cord from the system unit, remove all newly installed PCI expansion cards, reconnect the power supply and try to boot your computer once again. If it boots correctly, proceed to next step. Otherwise, contact your system installer for further assistance. • Remove the power supply cord from the system unit, install just one (any) expansion card, reconnect your power supply and turn the computer on. If the computer boots up correctly, repeat this step for each card you should install. Otherwise, proceed to next step. • Try to re-install the problematic card to any other spare PCI slot. If the card works at the new location, the problem might be either there is bad contact for that PCI slot (physical defects, bending, etc.) or some other defects with mainboard. We recommend you to vacuum clean the PCI slot, install the card gently and try to boot up again. If the problem persists, contact your system installer. When I start SecurOS setup, an information dialog “Another copy of SecurOS is installed on this computer. . . ” appears. What does it mean? This means that SecurOS is already installed on this computer, or that the previous version has not been uninstalled properly. Please consult Upgrading Software on page 34 section for more information on upgrading SecurOS. I cannot find key.iss file on provided installation CD / I’ve lost my original installation CD. Where can I obtain this file? Please contact your system installer or Technical Support Team. See Getting Further Technical Support on page 7 for contact information. When I start SecurOS, it halts with error message. What should I do? See the table of possible errors on system startup. www.isscctv.com SecurOS 44 Installation Guide Appendix A: Frequently Asked Questions Table 5: Possible error messages on system startup Message Error description If the PostgreSQL database is used: • Check the database connection parameters correctness using DSAdmin Utility (see DSAdmin Utility on page 82) • Check the database connection using PostgreSQL utility PgAdmin III • Make sure the Windows service PostgreSQL8 exists and is running • Reinstall SecurOS. Pay special attention to PostgreSQL installation procedure steps “DB Connection Error” • If these recommendations do not eliminate the problem, please contact Technical Support Team. Attach the system information obtained from ISS System Report Utility (see ISS System Report Utility on page 79). If the Microsoft Access database is used: • Check if the file called \data\niss.mdb exists in SecurOS program directory. If there is no such file, reinstall SecurOS, otherwise proceed to the next step. • Check if niss.mdb file is not corrupted: try to open niss.mdb in Microsoft Access. If it is not opened, reinstall SecurOS, otherwise contact Technical Support Team, providing the niss.mdb file for examination. “Key file not found” Check that there is a file called key.iss in SecurOS program folder. If there is no such a file, you should copy it manually from SecurOS installation CD or, if you received it by e-mail, extract it from there. “Starting failed” Unexpected program error has occurred during system startup. Generate system report using ISS System Report Utility (see ISS System Report Utility on page 79 for more information) and contact Technical Support Team, providing this report (see Getting Further Technical Support on page 7). (continued on next page) www.isscctv.com SecurOS 45 Installation Guide Appendix A: Frequently Asked Questions (continued from previous page) Message Error description “Key file expired” Your key.iss file has expired. Contact Technical Support Team for a new key (see Getting Further Technical Support on page 7). “Languages not supported” During the SecurOS installation you specified interface language that is not allowed in your license key. You should either re-install SecurOS software on this machine and choose valid interface language in Setup Wizard, or provide new key.iss file that permits using this language. “Country not supported” Country settings Start → Control Panel → Regional and Language Options differ from those allowed in your license key. Check these settings to see if country is specified properly or provide new key.iss file that permits using current country settings. “Key file does not correspond to cards” Hardware identifiers of TVISSx video capture cards installed in your computer do not match the list in your key.iss file. Launch ISS Hardware Report Utility (see ISS Hardware Report Utility on page 78) to generate the report about TVISSx and Guardant devices found on your computer and send this report to Technical Support Team to obtain valid key.iss file (see Getting Further Technical Support on page 7). Computer cannot connect to the guide server. How can I solve the problem? • Try to use IP address instead of DNS/WINS name. • Try to ping the specified IP address from current computer using ping utility. See Connecting All Computers into Single TCP/IP Network on page 25 for more information. If the ping does not work, check firewall settings on both guide server and your computer and open required TCP/IP ports, listed in Appendix D: TCP/IP Ports Used By SecurOS on page 67. • Try to make the reverse ping of your computer from the guide server using ping utility. If the ping does not work, check network and firewall settings again. • Check the computer’s real IP address using ipconfig utility (see Connecting All Computers into Single TCP/IP Network on page 25) and see if it is registered properly on the guide server. Note that if your computer has dynamic IP address, you should register its DNS name, not IP address, within SecurOS network. www.isscctv.com SecurOS 46 Installation Guide Appendix B: Video Capture Cards Appendix B: Video Capture Cards TVISS4-02 Board The TVISS4-02 board (see figure 29) is intended for capturing 4 real-time or up to 16 multiplexed video channels of CCIR, PAL or NTSC formats plus 8 mono (4 stereo) audio channels. Figure 29: TVISS4-02 board scheme Connecting TVISS4-02EXT Extension Board to TVISS4-02 TVISS4-02EXT board connects to J1, J3 and J8 connectors simultaneously. See TVISS4-02EXT Board on page 52 for more information on this board. Connecting Video Cameras Use J6 connector (see figure 30) to connect video communication cable supplied with the board. See Connecting CCTV Video Cameras on page 22 for more information. The connector pinout is the same for all TVISS boards. Cascading Connection of Several TVISSx-02 Boards You can use this feature to link two or more video capture cards to the single external connector J6 (TVISS1-02 board uses J2 connector with the same pinout). J7 connector has the same pinout as J6. Once connected together, each capture card will receive the same signals in parallel. You can then setup each board in SecurOS to assign individual capture chips to individual input signals. www.isscctv.com SecurOS 47 Installation Guide Appendix B: Video Capture Cards Figure 30: J6 connector pinout Connecting Audio Input Audio input connector J11 is shown on figure 31. 8 mono channels can be used either separately or as 4 stereo channels. Figure 31: View from above the J11 connector (TVISS4-02 board) Table 6: J11 connector pinout Contact Number Contact Name Signal Description 1 Audio IN 1 Left stereo channel 1 / mono channel 1 2 GND Ground 3 Audio IN 2 Right stereo channel 1 / mono channel 2 (continued on next page) www.isscctv.com SecurOS 48 Installation Guide Appendix B: Video Capture Cards (continued from previous page) Contact Number Contact Name Signal Description 4 GND Ground 5 Audio IN 3 Left stereo channel 2 / mono channel 3 6 GND Ground 7 Audio IN 4 Right stereo channel 2 / mono channel 4 8 GND Ground 9 Audio IN 5 Left stereo channel 3 / mono channel 5 10 GND Ground 11 Audio IN 6 Right stereo channel 3 / mono channel 6 12 GND Ground 13 Audio IN 7 Left stereo channel 4 / mono channel 7 14 GND Ground 15 Audio IN 8 Right stereo channel 4 / mono channel 8 16 GND Ground Enabling Watchdog Function Watchdog connector J4 is shown on figure 32. Note that ist pinout differs from the respective one of TVISS1-02 board connector. Four contacts make two pairs: 1 and 3, 2 and 4. One pair should be connected to the Reset button on computer case, the second pair — to the reset contacts on the mainboard or to the another TVISSx02 board’s watchdog connector (if you have more than one card in the system). Thus, you make a two-wire chain between mainboard, all TVISSx-02 boards and terminate it with Reset button. Figure 32: J4 connector scheme www.isscctv.com SecurOS 49 Installation Guide Appendix B: Video Capture Cards Warning! Please ensure the proper polarity when connecting watchdog wires. Signal wires are marked with triangle on both mainboard side and TVISSx-02 board side. Table 7: J4 connector pinout Contact Number Contact Name Signal Description 1 GND 1 Ground 1 2 GND 2 Ground 2 3 Watchdog 1 Watchdog signal 1 4 Watchdog 2 Watchdog signal 2 Connecting TVISS8IO Extension Board to TVISS4-02 TVISS4-02 connector J5 is shown on figure 33. When connecting TVISS8IO board’s cable to TVISS402, orient its red wire with the pin 1 marked with triangle. For more information on this extension board, see TVISS8IO Board on page 57. Figure 33: J5 connector scheme www.isscctv.com SecurOS 50 Installation Guide Appendix B: Video Capture Cards TVISS1-02 Board The TVISS4-02 board (see figure 34) is intended for capturing 1 real-time or up to 16 multiplexed video channel(s) of CCIR, PAL or NTSC formats plus 2 mono (1 stereo) audio channel(s). Figure 34: TVISS1-02 board scheme Connecting Video Cameras Use J1 connector to connect video communication cable supplied with the card. See Connecting CCTV Video Cameras on page 22 for more information. J1 connector pinout is the same as J6 one (see figure 30). Cascading Connection of Several TVISSx-02 Boards You can use this feature to link two or more video capture cards to the single external connector J2 (TVISS4-02 board uses J6 connector with the same pinout). J2 connector has the same pinout as J1. Once connected together, each capture card will receive the same signals in parallel. You can then setup each board in SecurOS to assign individual capture chips to individual input signals. Connecting Audio Input Audio input J3 connector is shown on figure 35. 2 mono channels can be used either separately or as one stereo channel. Figure 35: J3 connector scheme www.isscctv.com SecurOS 51 Installation Guide Appendix B: Video Capture Cards Table 8: J3 connector pinout Contact Number Contact Name Signal Description 1 GND Ground 2 Audio IN 1 Right stereo channel / mono channel 1 3 GND Ground 4 Audio IN 2 Left stereo channel / mono channel 2 Enabling Watchdog Function Watchdog connector J4 is shown on figure 36. Note that its pinout differs from the respective one of TVISS4-02 card connector. Four contacts make two pairs: 1 and 2, 3 and 4. One pair should be connected to the Reset button on computer case, the second pair — to the reset contacts on the mainboard or to the another TVISSx02 board’s watchdog connector (if you have more than one card in the system). Thus, you make a two-wire chain between mainboard, all TVISSx-02 cards and terminate it with Reset button. Warning! Please ensure the proper polarity when connecting watchdog wires. Signal wires are marked with triangle on both mainboard side and TVISSx-02 board side. Figure 36: J4 connector scheme Table 9: J4 connector pinout Contact number Contact name Signal description 1 Watchdog 1 Watchdog signal 1 2 GND 1 Ground 1 3 Watchdog 2 Watchdog signal 2 (continued on next page) www.isscctv.com SecurOS 52 Installation Guide Appendix B: Video Capture Cards (continued from previous page) Contact number Contact name Signal description 4 GND 2 Ground 2 Connecting TVISS8IO Extension Board to TVISS1-02 TVISS1-02 connector J5 is shown on figure 37. When connecting TVISS8IO board’s cable to TVISS102, orient its red wire with the pin 1 marked with triangle. For more information on this extension card, see TVISS8IO Board on page 57. Figure 37: The TVISS8IO connection TVISS4-02EXT Board The TVISS4-02EXT board (see figure 38) is designed as an extension to TVISS4-02 board and adds the ability of capturing of 4 additional real-time video channels of CCIR, PAL or NTSC formats plus 8 additional mono (4 stereo) audio channels. Figure 38: TVISS4-02EXT board scheme www.isscctv.com SecurOS 53 Installation Guide Appendix B: Video Capture Cards Connecting TVISS4-02 Board to TVISS4-02EXT TVISS4-02EXT connects to TVISS4-02 via J1, J3 and J8 connectors simultaneously. See TVISS4-02 Board on page 46 for corresponding connectors. Connecting Audio Input Audio input J11 connector pinout is identical to one of TVISS4-02 board connector. See Connecting Audio Input on page 47 for its description. TVISS4E and TVISS8E Boards TVISS4E and TVISS8E boards are designed for PCI Express bus. TVISS4E board (see figure 39) is intended for capturing 4 real-time or up to 16 multiplexed video channels of CCIR, PAL or NTSC formats plus 4 mono (2 stereo) audio channels. Figure 39: TVISS4E board scheme TVISS8E board (see figure 40) is the same TVISS4E board with extension board attached, and is intended for capturing 8 real-time or up to 16 multiplexed video channels of CCIR, PAL or NTSC formats plus 8 mono (4 stereo) audio channels. Connecting Video Cameras Use J5 connector to connect video communication cable supplied with the board. See Connecting CCTV Video Cameras on page 22 for more information. The audio/video connector pinouts is shown on figure 41. Video connector pinout is the same for all TVISS boards. Connecting Audio Input Audio input J9 connector pinout is shown on figure 41. 8 mono channels can be used either separately or as 4 stereo channels. www.isscctv.com SecurOS 54 Installation Guide Appendix B: Video Capture Cards Figure 40: TVISS8E board scheme Figure 41: J9 (Audio) and J5 (Video) connector pinout Table 10: J9 connector pinout Contact Number Contact Name Signal Description 1 Audio IN 1 Left stereo channel 1 / mono channel 1 2 Audio IN 2 Right stereo channel 1 / mono channel 2 3 Audio IN 3 Left stereo channel 2 / mono channel 3 (continued on next page) www.isscctv.com SecurOS 55 Installation Guide Appendix B: Video Capture Cards (continued from previous page) Contact Number Contact Name Signal Description 4 Audio IN 4 Right stereo channel 2 / mono channel 4 5 GND Ground 6 GND Ground 7 GND Ground 8 GND Ground 9 GND Ground 10 GND Ground 11 Audio IN 5 Left stereo channel 3 / mono channel 5 12 Audio IN 6 Right stereo channel 3 / mono channel 6 13 Audio IN 7 Left stereo channel 4 / mono channel 7 14 Audio IN 8 Right stereo channel 4 / mono channel 8 15 GND Ground Cascading Connection of Several TVISS Boards You can use this feature to link two or more video capture cards to the single external connector J6 (TVISS1-02 board uses J2 connector with the same pinout). Once connected together, each capture card will receive the same signals in parallel. You can then setup each board in SecurOS to assign individual capture chips to individual input signals. Enabling Watchdog Function Watchdog connector J4 is shown on figure 42. Note that its pinout differs from the respective one of TVISS1-02 board connector. Four contacts make two pairs: 1 and 3, 2 and 4. One pair should be connected to the Reset button on computer case, the second pair — to the reset contacts on the mainboard or to the another TVISS board’s watchdog connector (if you have more then one card in the system). Thus, you make a two-wire chain between mainboard, all TVISS boards and terminate it with Reset button. Warning! Please ensure the proper polarity when connecting watchdog wires. Signal wires are marked with triangle on both mainboard side and TVISS board side. www.isscctv.com SecurOS 56 Installation Guide Appendix B: Video Capture Cards Figure 42: J4 connector scheme Table 11: J4 connector pinout Contact Number Contact Name Signal Description 1 GND 1 Ground 1 2 GND 2 Ground 2 3 Watchdog 1 Watchdog signal 1 4 Watchdog 2 Watchdog signal 2 Connecting TVISS8IO Extension Board to TVISS4E (TVISS8E) TVISS4E (TVISS8E) connector J3 is shown on figure 43. When connecting TVISS8IO board’s cable to TVISS4E (TVISS8E), orient its red wire with the pin 1 marked with triangle. For more information on this extension board, see TVISS8IO Board on page 57. Figure 43: J3 connector scheme www.isscctv.com SecurOS 57 Installation Guide Appendix B: Video Capture Cards TVISS8IO Board The TVISS8IO board (see figure 44) is designed to control up to 8 isolated inputs (security loops) and outputs (relays). Figure 44: TVISS8IO view Connecting Power Supply Power supply connector J13 (see figure 45) has the same type as on floppy drives. You can use the FDD power supply connector from your computer’s power supply unit. Figure 45: J13 connector scheme Table 12: J13 connector pinout Contact Number Contact Name Signal Description 1 +5 V Power+5V (continued on next page) www.isscctv.com SecurOS 58 Installation Guide Appendix B: Video Capture Cards (continued from previous page) Contact Number Contact Name Signal Description 2 GND Ground 3 GND Ground 4 — Not used Connecting TVISSx-02 Board to TVISS8IO To connect to the TVISSx-02 boards, use the J10 connector (see figure 46) and the interface cable shipped with the board. Orient cable’s red wire with the pin 1 marked with triangle. Then connect the other end of the cable to TVISSx-02 board following the same orientation rule. Figure 46: J10 connector scheme Connecting Two TVISS8IO Boards in A Cascade Way Two TVISS8IO boards can be connected in a cascade way using J11 connector (see figures 47 and 48): second TVISS8IO connects to the first one in the same way as the first one connects to TVISSx-02. Configuring Digital Inputs and Outputs Every input has two triggering stages. The first stage triggers under the current ∼3 mA (actuates at 3.2 mA, releases at 2.8 mA), the second stage triggers under the current ∼4.2 mA (actuates at 4.4 mA, releases at 4.0 mA). The normal state of a security loop is when the first stage has been triggered while the second one has not. This behavior is achieved by passing 3.6 mA current through the loop. Given 24 V from internal power supply, 2 KOhm fixed resistor and 3 KOhm security loop internal resistance, current can be adjusted with an additional potentiometer of 2K2 nominal value. TVISS8IO board has 8 input contact pairs. Each contact pair can be configured via corresponding J2–J9 jumper blocks (see figure 49). If you put jumpers to 1–3 and 2–4 positions, the current will be given to the corresponding input contact pairs. If you short-circuit 3–5 and 4–6 positions, two poles of sensor elements will become commuted to the input contact pairs. INNx and INPx contact pairs (as shown on figure 50) can be used in any polarity. www.isscctv.com SecurOS 59 Installation Guide Appendix B: Video Capture Cards Figure 47: Cascading connection scheme Figure 48: J11 connector scheme Figure 49: J2–J9 jumper blocks configuration sample TVISS8IO board has 8 digital output contact pairs OUT 0–OUT 7. OUT 0 and OUT 1 contact pairs can have both normally closed contacts and normally open contacts, while others can have normally opened contacts only. You can use OUT 0 and OUT 1 to arrange a power source for loops that require variable polarity. Every output can control the current of 50 mA under the voltage of 35 V. The outputs are marked: • OUTxC — normally opened output collector. • OUTxE — normally opened output emitter. • OUTxCN — normally closed output collector. • OUTxEN — normally closed output emitter. Two sample schemes for normally closed and normally opened sensors (sensor loops) are shown on figures 51 and 52. www.isscctv.com SecurOS 60 Installation Guide Appendix B: Video Capture Cards Figure 50: J12 connector pinout Figure 51: Sensor loop connection scheme (for normally closed sensors) The sample scheme for connecting executive unit to TVISS8IO board is shown on figure 53. If the unit operation requires more voltage or current than specified, galvanic separation or use of optoisolator is necessary. www.isscctv.com SecurOS 61 Installation Guide Appendix B: Video Capture Cards Figure 52: Sensor loop connection scheme (for normally opened sensors) Figure 53: Executive unit connection scheme www.isscctv.com SecurOS 62 Installation Guide Appendix C: Technical Data Appendix C: Technical Data Resolution Presets The following video resolution presets are available in SecurOS. Table 13: Resolution Resolution preset Resolution, pix (PAL) Resolution, pix (NTSC) Normal (CIF1) 352 × 288 320 × 240 High (CIF2) 704 × 288 640 × 240 Full (CIF4) 704 × 576 640 × 480 Recommended Processors for Video Server Table 14: Processors Total FPS values Recommended processors AMD Athlon-64 3800+ 100 Intel Pentium E2140 Dual Core 1.6 GHz/1MB cache/800MHz Intel Pentium IV 3.0 GHz/2MB cache/800MHz AMD Athlon-64 X2 5600+ 2MB cache/1000 MHz 200 Intel Core 2 Duo E6400 2.13 GHz/2MB cache/1066 MHz Intel Core 2 Duo E6420 2.13 GHz/4MB cache/1066 MHz (continued on next page) www.isscctv.com SecurOS 63 Installation Guide Appendix C: Technical Data (continued from previous page) Total FPS values 400 Recommended processors Dual processors 2 × AMD Opteron 2.6 GHz Dual processors 2 × Intel Xeon 2.0 GHz Frame Rate Presets The following presets are available in SecurOS for TVISS4-02 board (see TVISS4-02 Board on page 46). Table 15: TVISS4-02 presets (total FPS values) TVISS4 PAL (4 cameras) NTSC (4 cameras) Maximum 100 120 Medium 50 60 Minimum 50 60 The following presets are available in SecurOS for TVISS1-02 board (see TVISS1-02 Board on page 50). Table 16: TVISS1-02 presets (total FPS values) TVISS1 Single camera Several cameras Maximum 25 30 17 20 Medium 12.5 15 17 20 Minimum 6.25 10 15 17 www.isscctv.com SecurOS 64 Installation Guide Appendix C: Technical Data Video Frame Size Following tables show the dependency of video frame size in KB on video frame size in pixels, color mode, compression level. Tables are divided by video signal type (PAL/NTSC) and by picture complexity. “Simple” picture refers to most most static scene like corridor or room with low motion scenes. “Complex” picture refers to dynamic scenes like crowds, traffic, etc. Table 17: Frame size in KB for simple picture, PAL Frame resolution and color Compression level CIF1 352 × 288 BW 99 18 5 4 3 3 CIF2 704 × 288 BW 198 29 8 8 4 3 CIF4 704 × 576 BW 396 49 13 13 7 5 CIF1 352 × 288 Color 148 25 7 7 4 4 CIF2 704 × 288 Color 297 40 11 11 5 5 CIF4 704 × 576 Color 594 61 16 16 9 8 Table 18: Frame size in KB for simple picture, NTSC Frame resolution and color Compression level CIF1 320 × 240 BW 75 14 4 3 2 2 CIF2 640 × 240 BW 150 22 6 6 3 2 CIF4 640 × 480 BW 300 37 10 10 5 4 CIF1 320 × 240 Color 112 19 5 5 3 3 CIF2 640 × 240 Color 225 30 8 8 4 4 CIF4 640 × 480 Color 450 46 12 12 7 6 Table 19: Frame size in KB for complex picture, PAL Frame resolution and color Compression level CIF1 320 × 240 BW 75 33 3 3 4 5 CIF2 640 × 240 BW 150 59 5 5 5 5 CIF4 640 × 480 BW 300 97 11 11 9 8 (continued on next page) www.isscctv.com SecurOS 65 Installation Guide Appendix C: Technical Data (continued from previous page) Frame resolution and color Compression level CIF1 320 × 240 Color 112 39 5 5 5 5 CIF2 640 × 240 Color 225 68 10 10 5 5 CIF4 640 × 480 Color 450 114 17 17 11 10 Table 20: Frame size in KB for complex picture, NTSC Frame resolution and color Compression level CIF1 320 × 240 BW 75 33 3 3 4 4 CIF2 640 × 240 BW 150 59 5 5 5 5 CIF4 640 × 480 BW 300 97 11 11 9 8 CIF1 320 × 240 Color 112 39 5 5 5 5 CIF2 640 × 240 Color 225 68 10 10 5 5 CIF4 640 × 480 Color 450 114 17 17 11 10 Video Archive Depth/Hard Disk Capacity Following tables show dependency of video archive depth in days on a video frame size in KB and hard disk space in GB. Values are given for single camera. If you have several cameras per video server, divide these values by the number of cameras. Table 21: Video archive depth for continuous 24 × 7 recording Average size of each frame (KB) Days of storage for indicated disk size (150/200/250/300 GB) 2 73 97 122 146 4 37 49 61 73 8 18 24 31 37 16 9 12 15 18 (continued on next page) www.isscctv.com SecurOS 66 Installation Guide Appendix C: Technical Data (continued from previous page) Average size of each frame (KB) Days of storage for indicated disk size (150/200/250/300 GB) 32 4.5 6 7.5 9 64 2.2 3 3.8 4.5 Table 22: Video archive depth for motion detection-based recording (medium MD sensitivity) Average size of each frame (KB) Days of storage for indicated disk size (150/200/250/300 GB) 2 291 388 485 582 4 146 194 243 291 8 73 97 121 146 16 36 49 61 73 32 18 24 30 36 64 9 12 15 18 www.isscctv.com SecurOS 67 Installation Guide Appendix D: TCP/IP Ports Used By SecurOS Appendix D: TCP/IP Ports Used By SecurOS SecurOS and its modules use a list of TCP/IP ports for interaction. You should check your firewall settings and open the following ports in both directions for SecurOS executable files *.exe located in SecurOS program directory. Table 23: TCP/IP Ports Service Port numbers Core 21111 (this port must be opened prior to installing SecurOS) Core interconnection Core services Graphical map 21051 System event log 21055 Programmable keyboard 21005 IIDK interface 21030 Video subsystem Video monitor, video concentrator, video capture, video cameras 21050 PTZ device 21010 Live video stream 20900 Video concentrator stream 20902 Audio subsystem Microphone 21004 Audio stream 20910 Audio player 21060 Alarm, fire alarm subsystems Sensor, Relay 21003 (continued on next page) www.isscctv.com SecurOS 68 Installation Guide Appendix D: TCP/IP Ports Used By SecurOS (continued from previous page) Service Port numbers Notification subsystem Short Message Service 22092 Mail Message Service 22093 Voice Message Service 22094 Access Control subsystem Access control service 21057 LPR module Detector camera 21033 Detector engine 21081 Operator UI 21062 (21091) External database interconnection 22100 Transit module Server (Pro) 22120 Server (Light) 21121 Detector camera 21122 Face recognition module Engine 21080 Face data stream 20920 Operator IU 21061 Activity analyzer module Engine 22110 Engine (Pro) 22111 POS module POS Terminal 21012 Fraud detection engine 21041 (continued on next page) www.isscctv.com SecurOS 69 Installation Guide Appendix D: TCP/IP Ports Used By SecurOS (continued from previous page) Service Port numbers Third-party integration subsystems “Vista” 21015 “Rubezh” 21002 “Flex” 21043 “Apollo” 21014 “Bolid” 21025 www.isscctv.com SecurOS 70 Installation Guide Appendix E: Third-party Hardware Installation Appendix E: Third-party Hardware Installation For models not mentioned in this appendix, refer to manuals delivered by the supplier. Panasonic WV-CS850 Dome Camera Connection Panasonic WV-CS850 dome camera uses RJ11 (see figure 54) socket on its side for RS485 connection. Figure 54: RJ11 connector Table 24: RJ11 connector RJ11 Connector Signal 1 Hardware flow control transmit(optional) 2 Transmit (T+) 3 Transmit ground (T–) 4 Receive ground (R–) 5 Receive (R+) 6 Hardware flow control receive(optional) You can make Panasonic WV-CS850 camera work in two-way operation mode using the following connection scheme: Table 25: IC485 connector signal IC485 Connector Camera pins 1 Transmit/Receive 2 Transmit ground/Receive ground (continued on next page) www.isscctv.com SecurOS 71 Installation Guide Appendix E: Third-party Hardware Installation (continued from previous page) IC485 Connector Camera pins 3 not used 4 not used www.isscctv.com SecurOS 72 Installation Guide Appendix F: Hardware Compatibility Appendix F: Hardware Compatibility Mainboards Table 26: Tested mainboards Mainboard Compatibility A8-SQ800 yes ABIT KG7-Lite SocketA yes ASUS 880KT yes ASUS A7N266-E yes ASUS A7N8X Deluxe yes ASUS A7V133 yes ASUS A8N-E yes1 ASUS A8V WI-FI Edition yes ASUS CUR-DLS Dual FC-PGA yes ASUS K8N-E yes ASUS K8S-MX yes ASUS K8V Deluxe yes ASUS P4C800 yes ASUS P4G8X yes ASUS P4P800 yes ASUS P4P800 SE restrictedly compatible2 ASUS P4PE yes ASUS P5B restrictedly compatible3 (continued on next page) 1 It is necessary to update BIOS to 2.XX version. is impossible to install more than two TVISS1-02 boards. 3 It is impossible to install more than one TVISS8E boards. 2 It www.isscctv.com SecurOS 73 Installation Guide Appendix F: Hardware Compatibility (continued from previous page) Mainboard Compatibility ASUS P5GPL restrictedly compatible2 ASUS P5LD2/C restrictedly compatible3 Chaintech 7AJA yes EliteGroup ECS K7S6A yes EPOX EP-8KDA3J yes Gigabyte GA-K8NF-9 yes Gigabyte GA-8I915P-D Pro yes Gigabyte GA-K8N Ultra-9 yes Gigabyte GA-7VTXE yes Gigabyte GA-8IG yes Gigabyte GA-8IR2003 yes Gigabyte GA-8S650GXM yes Intel Ashland 2 D845GVAD2 yes Intel Billings 2 D845EBG2 yes Intel Pendleton 2 D845EPT2 yes Intel Rock Lake D865PERL yes Intel Silver Reef D845PESV yes Intel Sorrento D945GNT restrictedly compatible3 Intel SE7320SP2 not compatible Intel SE7520BD2 not compatible Intel SE7525GP2 yes4 Iwill XP4 yes MSI 865PE Neo2-PS (MS-6728 v2.0) yes MSI 945P Neo yes MSI Hetis 865GV 10/100-Lite (MSI MS-6765) yes (continued on next page) 4 It is necessary to update BIOS to P9 version. www.isscctv.com SecurOS 74 Installation Guide Appendix F: Hardware Compatibility (continued from previous page) Mainboard Compatibility Supermicro P3TDE6 yes Supermicro P4DP6 yes Supermicro SUPER P4SCT not compatible Supermicro X5DA8 yes TYAN S2460 Tiger MP yes TYAN S2466 Tiger MPX yes VIA EPIA M yes TYAN Thunder i7525 (S2676) yes5 PTZ Devices Table 27: Tested PTZ controllers PTZ Controller Compatibility VideoTech DTRMX1 yes VideoTech DCRX yes VideoTech DTRX yes VideoTech DCRMX yes Table 28: Integrated PTZ protocols Protocol Compatibility American Dynamics 2150 yes AXIS HTTP API v.2 yes (continued on next page) 5 A special video capture card driver is required. Please contact our Technical Support Team for assistance. See Getting Further Technical Support on page 7 for more information. www.isscctv.com SecurOS 75 Installation Guide Appendix F: Hardware Compatibility (continued from previous page) Protocol Compatibility Bosch-Philips Receiver/Driver and Autodome Control Code Protocol yes CBC SMD yes C&B-A(V)N(P)800 Series yes Dongyang Unitech CCTV Receiver Control yes DynaColor Surveillance Control yes FastraX II PTZ yes Ganz ZC yes JVC TK-C676(A)/TK-C655(A) yes Kocom PTZ Control Protocol yes KPC301 yes LG Remote Control Protocol yes LG SD 168HM PTZ Protocol yes Merit-Lilin FastDome Protocol yes Mobotix PTZ Protocol yes Panasonic WV-CSR600 yes Panasonic WV-CS850/WV-CW860 Series yes Panasonic WV-CS950/CS960 Series yes Pelco CM6700 yes Pelco D yes Pelco P yes PIV-6732 yes QuarterBack Controller yes Samsung SCC-B2303 yes Samsung SPD 1600 yes Sensormatic yes (continued on next page) www.isscctv.com SecurOS 76 Installation Guide Appendix F: Hardware Compatibility (continued from previous page) Protocol Compatibility SONY SNC-RZ25N/P CGI Command Protocol yes SONY SNC-Z20 CGI Command Protocol yes TED yes Universal AVIV yes Videotec DTRX, DCRX, DTMRX, DCMRX yes www.isscctv.com SecurOS 77 Installation Guide Appendix F: Hardware Compatibility Voice Modems Table 29: Tested voice modems Voice Modem Compatibility TRENDnet TFM-560U yes ZYXEL Omni 56k DUO yes6 Acorp Sprinter56k USB V.92 USB Modem yes USRobotics 56K Message yes 6 Try to experiment with different driver versions — some of them are not compatible with SecurOS. Driver is compatible if it registers modem voice commands in system registry and installs Unimodem audio driver. www.isscctv.com SecurOS 78 Installation Guide Appendix G: System Utilities Appendix G: System Utilities SecurOS software comes with several helper utilities. You can find them in \Tools subfolder of SecurOS installation folder or in SecurOS installation folder itself: • ISS Hardware Report Utility (HardwareReportUtility.exe). Reports all installed TVISSx video capture cards and Guardant keys (see ). • ISS System Report Utility (ISSInfo.exe). Collects system information required by ISS Technical Support (see ISS System Report Utility on page 79). • ISS Media Export Utility (Backup.exe). Plays archived video/audio, exports selected parts of archive to AVI, WAV and BMP files (see SecurOS Administration Guide). • ISS Video Archive Conversion Utility (Convert.exe). Converts archives from old format, performs indexing and integrity checking on archives (see SecurOS Administration Guide). • ISS Startup Configuration Utility (RegService.exe). Configures SecurOS to run as Windows service or as a normal application (see ). • DSAdmin Utility (dsadmin.exe). Defines databases for registering data, protocol and video (see DSAdmin Utility on page 82). • ISS Database Update Utility (idb.exe). Defines access to database: to update and configure (see SecurOS Administration Guide). • ISS Object Types Database Editor (DDI.exe). Editor for SecurOS object types database (not the actual database itself) (see SecurOS Administration Guide). ISS Hardware Report Utility Location: <SecurOS folder>/Tools/HardwareReportUtility.exe Start menu: Start → Programs → SecurOS → Hardware Report Utility This utility is used to detect all installed TVISSx video capture cards and Guardant keys (see figure 55). The report is used to generate license key file key.iss by ISS Technical Support Team. This utility can be used to check the correct installation of the above hardware devices and associated drivers: if hardware identifier is missing, this means that drivers were not installed properly. www.isscctv.com SecurOS 79 Installation Guide Appendix G: System Utilities Figure 55: ISS Hardware Report Utility ISS System Report Utility Location: <SecurOS folder>\Tools\ISSInfo.exe Figure 56: ISS System Report Utility This utility is intended for gathering technical information about SecurOS installation and your computer (see figure 56). This information is necessary to resolve problems and will always be requested www.isscctv.com SecurOS 80 Installation Guide Appendix G: System Utilities by the Technical Support Team. ISS System Report Utility collects the following data: all version of *.exe, *.dll and *.log files in SecurOS folder, key.iss, niss.mdb, video.cfg files, *.nis, *.dlg, *.dbi and *.ddi files, SecurOS registry keys and generic computer system information. Note: ISS System Report Utility does not collect any private information. To start the process, click Go button. The \ISSInfo subfolder with gathered data will be created in the \Tools directory. The contents of this directory will be packed into single archive file and will be placed into the specified directory. You can alter the output directory before running the process of data gathering by pressing Select button and choosing the target directory and the archive file name. ISS Startup Configuration Utility Location: <SecurOS folder>\Tools\RegService.exe Figure 57: ISS Startup Configuration Utility This utility configures SecurOS to run as Windows service or as a normal Win32 application (see figure 57). If you choose Run as service, SecurOS will start automatically at operating system startup. www.isscctv.com SecurOS 81 Installation Guide Appendix G: System Utilities To properly configure SecurOS as a Windows service, it is recommended to use SecurOS Control Service utility that itself runs SecurOS as service. Location: <SecurOS folder>\securos svc.exe Help information on syntax and utility keys is displayed on running this utility from command line with -h parameter. SecurOS Control Service Utility Syntax: securos svc -h -i n -r -s -k -t n -u s -p s -l s -d • -h — gives utility keys with description • -i n — register SecurOS as a Windows service. Specify service running type n (1 — disable, 2 — automatic, 3 — manual) • -r — delete SecurOS from Windows services list • -s — run the service • -k — stop the service • -t — specify service running type of already registered service (1 — disable, 2 — automatic, 3 — manual) • -u s — specify user name s for service run • -p s — specify user password s for service run • -l s — specify names of dependent services • -d — enable verbose mode It is recommended to register automatic start of SecurOS service for correct work of SecurOS and to set dependency on PostgreSQL service: securos svc.exe -i 2 -l "pgsql-8.2" It is necessary to check real name of PostgreSQL service on your computer (the above example uses pgsql-8.2). To find PostgreSQL service name: 1. Open Windows Control Panel (Start → Settings → Control Panel). 2. Choose Administrative Tools, then Services. 3. Locate PostgreSQL8 service in the services list and choose Properties. specified in Service name field. Service name is After such registration, upon starting of SecurOS service it will wait until PostgreSQL service starts. Note: It is recommended to use automatic Windows logon in case when SecurOS is configured as Windows service. www.isscctv.com SecurOS 82 Installation Guide Appendix G: System Utilities DSAdmin Utility Location: <SecurOS folder>\dsadmin.exe This utility defines connection strings to databases for data, system protocol and video. Note: All strings are defined on installation process. Figure 58: DSAdmin Utility There are four fixed fields to set connection strings: • Basic Data — string to connect to general database of all systems events and commands. • Protocol — string to connect to protocol database. • Synchro Source — string to connect to database of synchronization (optional). • Videoi — string to connect to database for video. To enable a connection string, activate it by clicking its checkbox. Note: There are an additional field New feature to set a new database. One may set it if is needed. To change a connection string, click its Build button. To test a connection, — Test button. On Build button click Data Link Properties window will appear. This window will help to build the connection string: • Provider tab: select PostgreSQL OLE DB Provider from the list. www.isscctv.com SecurOS 83 Installation Guide Appendix G: System Utilities • Connection tab: – Type in server’s name or address in Data Source field (e. g., 127.0.0.1, localhost). – Type in database name in Location field (e. g., securos db). – Type in database account in User Name and Password fields. To apply changes in connection strings, click OK button. The changes will be applied and the utility window will be closed. www.isscctv.com SecurOS 84 Installation Guide Glossary Glossary Access Control System — a complex of hardware and software means to secure areas, buildings, etc. from unauthorized access. Application server — a computer that is responsible for supporting and controlling specific part of the security network. Biometric identification — a technology that uses some type of biometric information like fingerprint, iris photo, face photo for person identification. CCTV (Closed Circuit Television) — a television system intended for limited number of viewers, as opposed to broadcast television. COM Port — another name for computer’s serial communication port using generally RS232 interface. DNS — Domain Name System. Face Capture/Face Recognition (FC/FR) — a technology that makes it possible to track human faces from live video source or still images, for comparison and matching with the pre-filled photo database and thus reporting similarities. Face recognition is a subset of biometric identification. Fire Alarm System — a passive control system that warns about any unlawful or dangerous actions (fire, broken windows, etc.). Guardant — USB hardware license key. Requested to run administrator workstation in SecurOS network. Guide server — an application server, from which configuration database will be duplicated. Used to add other application servers or workstations joining first time to SecurOS network. Integrated security system — security software that makes hardware of different vendors as well as intellectual recognition engines work seamlessly together within a whole system. License key file — the file that contains information about authorized system configuration. License Plate Recognition (LPR) — a technology that makes it possible to recognize license plate symbols/numbers of vehicles from live video source or still images. Module — a part of a distributed security system that produces a specific functionality within the system. PCI (Peripheral Component Interconnect) — a type of extension slot on the computer motherboard. PTZ (Pan-Tilt-Zoom) device — device that can dynamically change its orientation in space and settings by remote commands from human operator or automated control system. SecurOS — Security Operating System, intended for creating global physical security system including, but not limited to, video surveillance, audio monitoring, access control. SecurOS network (security network) — a number of SecurOS servers and workstations interconnected within TCP/IP network. System installer — a person or organization that is intended for installing/maintaining a security system. www.isscctv.com SecurOS 85 Installation Guide Glossary TCP/IP — a network protocol. Technical Support Team — a group of people that are supposed to help users in deploying, maintaining and working with SecurOS. Video capture card — a part of the computer hardware that is intended for converting video signals into computerized digital formats. Video Server — application server equipped with video capture card (cards) and having CCTV camera (cameras) connected to. Workstation (operator workstation, administrator workstation) — a client computer connected to SecurOS network for operating, monitoring and administration. WINS — Windows Internet Name Service. www.isscctv.com SecurOS 86 Installation Guide Index Index A ISS Hardware Report Utility, 78 Adobe Reader, 6 ISS Media Export Utility, 78 ISS Object Types Database Editor, 78 B BNC connectors, 22 ISS Startup Configuration Utility, 78 ISS System Report Utility, 7, 44, 78, 80 D ISS Video Archive Conversion Utility, 78 DHCP, 38 L DNS, 38 license key, 12, 19, 27, 28, 45, 78, 84 dome camera, 70 linuxhub, 23 DSAdmin Utility, 44, 78 dynamic IP, 38 G M mainboard, 18, 22, 43, 48, 49, 55 Microsoft Remote Desktop Connection, 10 guardant, 12, 19, 28, 45, 78, 84 guide server, 39, 40, 45 I N networking environment, 9 P installation, 17, 23, 26, 37, 40, 42, 78 database PgAdmin III, 36, 44 ping, 40, 45 creating, 33 postgres account, 36 database parameters, 31 PostgreSQL, 30 dealing with old, 31 PTZ device, 10, 19, 23 interface language, 33 license key, 33 PostgreSQL parameters, 30 R RDP protocol, 10 restart, 34 S review, 34 SecurOS, 31 interface language, 45 SecurOS Control Service, 81 IP camera, 10, 20, 23 server, 9–13, 15, 18–20, 23, 25, 26, 28 ipconfig, 40, 45 shutdown, 41, 42 ISS Database Update Utility, 78 static IP, 38 www.isscctv.com SecurOS 87 Index system requirements, 12, 16 T technical support, 7, 45, 74, 78 V video cable, 22, 23 video capture card, 9, 10, 18, 19, 21, 22, 33, 34, 46, 50, 55, 78, 85 video concentrator, 13, 15 videohub, 23 W WINS, 38–40, 45, 85 workstation, 9, 10, 12, 13, 15, 19, 36, 84 www.isscctv.com Installation Guide SecurOS 88 Index www.isscctv.com Installation Guide