Bank of Hawaii

Bank of Hawaii
“During the H1N1 flu outbreak, we used the Everbridge system daily to keep executive
management current on the international situation and to keep them apprised of the
implementation of applicable sections of our corporate pandemic plan.”
-Raymond Trombley, Bank of Hawaii
Problem:
Solution:
With 2,500 employees in more
than 140 offices throughout the
Pacific, Bank of Hawaii recognized
the need for automation in its
critical communication plans.
Everbridge has helped Bank of
Hawaii improve its communication
flow and provides significant
time savings, more accurate and
consistent messages, and much
better visibility into who is getting
and confirming messages.
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Questions & Answers
with Raymond Trombley and Scott Sugai
of Bank of Hawaii
About Bank of Hawaii
Bank of Hawaii provides varied financial services to businesses, consumers, and governments in
Hawaii, American Samoa, and the Pacific Islands. Bank of Hawaii has 2,500 employees in more than
140 offices and consistently ranks among the top banks in the United States.
.
How did Everbridge help Bank of Hawaii prepare for
the H1N1 pandemic?
When cases of H1N1 flu (swine flu) infections
started flooding in from around the world, we closely
monitored the event and proactively provided
internal updates. The team used the Everbridge
system daily to keep executive management current
on the national and international H1N1 flu situation
and to keep them apprised of the implementation
of applicable sections of the bank’s corporate
pandemic plan.
We encapsulated reports from CNN, the Centers
for Disease Control and Prevention (CDC), and the
Department of Homeland Security (DHS) to give
executives a clear picture of what was happening
and provide reassurance that the business
continuity team was prepared for quick, informed
action if needed. We also used email attachment
capabilities extensively to include images of the
situation unfolding.
The Everbridge Difference
Scalability
Everbridge’s next generation elastic infrastructure delivers
unmatched scale and performance. It incorporates real-time
intelligent monitoring of system demand to ensure optimal
notification delivery performance. So when spikes in demand
occur, the system’s architecture seamlessly taps into a nearinfinite amount of capacity and processing resources to satisfy all
notification delivery needs – without failures or bottlenecks.
Patented Innovation
Everyone says that they lead the industry in innovation – but
Everbridge has been granted more patents than any other mass
communication vendor. These patents underscore Everbridge’s
vision, industry expertise and technology proficiency in mass
communications and reflect the advancements that Everbridge
has contributed to the communications industry within the areas of
notification systems, geo-notification systems, text-to-speech and
speech-to-text notifications.
WWW.EVERBRIDGE.COM
Why is Everbridge valuable for critical communication
during natural disasters?
We’ve leveraged the Everbridge system on numerous
occasions that required time-sensitive communications,
such as flash flood warnings and watches. During
2008, the team tracked and reported the progress of
five hurricanes to executive management and business
unit leaders via Everbridge. Although none of these
storms made landfall where the bank operated, we used
the Everbridge system extensively, sending numerous
reports for each event, including twice daily status
updates.
How does Bank of Hawaii use Everbridge daily?
With Everbridge, Bank of Hawaii’s investment manager
publishes a weekly summary of trends from the previous
week and a forecast for the upcoming week for his team.
In addition, we use Everbridge for both critical and nonemergency situations to ensure continuity of operations
and disseminate investment strategies.
Secure & Compliant
The Everbridge Solutions Suite features a proprietary ACT-SaaSSM service,
an advanced Software-as-a-Service (SaaS) delivery model on a cloud
infrastructure with multiple data centers in active-active configuration.
Everbridge is the only incident notification provider to offer this level
of security, performance, and availability. Leveraging the benefits of
Emergency Notification for Cloud Computing™ helps lower the cost and
increase the power of communications, provides flexibility, and creates
a more secure computing environment without software, hardware, or
internal telephone networks to purchase and maintain.
About Everbridge
Everbridge provides critical communication solutions to more than
30 million end users in all major industries and government sectors
around the globe. The Everbridge solutions suite allows clients to
manage emergencies, mass notifications, incident communications,
and situational intelligence from a single system. Ultimately, these
solutions help clients save lives, manage critical activities and improve
the efficiency of daily operations. For more information about Everbridge,
please see www.everbridge.com.