Canadian SightSeeing 2016
Transcription
Canadian SightSeeing 2016
Canadian Sightseeing 2016 Vancouver, BC Canadian Sightseeing Why our Guests Love it! Tour Routes Regardless of the destination, all of our tours have the same things in common. They offer fascinating sights to explore at a comfortable pace, and they have all been created specifically for the ‘young at heart.’ The maps on this page indicate the routing and departure points for our vacations. If you live outside of the routing area indicated, you may wish to take advantage of our Connections Program to meet the coach. Please see page 4 for details. Tours include daily sightseeing to area attractions, capturing many of the highlights you would expect to see on your holiday. You will also be pleasantly surprised with some of the extras we have included. Our crew of experienced Tour Directors and Drivers are happy to share their knowledge to make your trip memorable and interesting. Every step of your trip is wellplanned so that your experience is worry-free. For North American Touring Vacations by motorcoach, the routing and U.S. border crossing depends on the first day’s destination. The route for motorcoach tours is shown with each itinerary. Route A Table of Contents Activity Levels............................................................ 6 Connections Program................................................. 4 Denuros Travel Rewards............................................. 22 Important Details........................................................ 24 Our Coaches.............................................................. 5 Payment & Cancellation Information........................... 23 Tour Routes............................................................... 2 Travel Insurance........................................................ 23 Ways to Save.............................................................. 3 Route A: Travels westbound on Highway 401 crossing the border in Sarnia. Route B Canadian Sightseeing Agawa Canyon – All Canadian (4 Days)...................... 21 Canada’s Maritimes (15 or 9 Days)............................. 16 Canada’s West (12 Days)............................................ 10 NEW: Manitoulin Island (3 Days)................................ 7 Newfoundland (10 Days)............................................ 12 Newfoundland & Labrador (12 Days).......................... 14 NEW: Ontario Getaway: St. Jacobs & Niagara Falls (3 Days).......................................... 8 Ottawa in Bloom (3 Days)........................................... 9 Ottawa Journey of Remembrance (4 Days)................. 20 Saguenay, Quebec (6 Days)....................................... 18 Shaw & Stratford Festivals (3 Days)............................ 8 Thousand Islands Resort (3 Days).............................. 20 For more information on any of our Canadian Sightseeing Tours contact your local travel professional or visit www.denuretours.com. 2 Route B: Travels around the Golden Horseshoe crossing the border in Niagara. Route C Route C: Begins in Toronto and travels eastbound on Highway 401, crossing the border in Gananoque. (Lindsay and Peterborough guests meet the coach in Port Hope) Ways to Save Book Early Touring & Cruise Vacations: Enjoy savings of up to $200 per person if you book your vacation before the early booking dates that are noted on each tour itinerary. This offer can be combined with denuros redemption and the “Take Multiple Vacations in 2016” promotion. Winter Longstays: Book a longstay vacation to Florida or Myrtle Beach 6 months in advance and save! On a trip that is 24 days or longer, save $75 per person. On a 17-day trip, save $50 per person, and on a 10-day trip, save $25 per person. This offer can be combined with denuros redemption and the “Take Multiple Vacations in 2016” promotion. Children Travel for Free Travel by DeNureTours motorcoach to your longstay vacation in Daytona Beach in August 2016, and you can bring your youngsters for no charge! The recommended age is 8 – 16 years. One child per paying adult, maximum 4 people per room. Adults must be at least 25 years of age. This offer cannot be combined with other Travel With Family group discounts and adults must be paying guests, not redeeming denuros for a FREE trip. Solo Travellers Take Multiple Vacations in 2016 On Cruises or Touring Vacations, you can sign up for our Twin Share Program. Call early to have your name listed and increase your chances of finding a suitable match. This program is not available for Winter Longstay vacations to Florida or Myrtle Beach. Book two or more trips (each a minimum of 7 days in duration) and save $50 per person for each of the second, third and fourth trips. This can be combined with ‘Book Early’ savings, and denuros redemption. A separate deposit is required for each reservation, but this does not apply to free trips acquired with denuros. Redeem denuro Travel Rewards Travel with Friends or Family When you travel with DeNureTours you earn and accumulate denuros. If you have accumulated enough denuros to cover the entire cost of a trip, you can use denuros as payment for a FREE trip. Or, redeem your denuros to reduce the cost of your vacation by 5%, up to a maximum of $100 per person. See page 22 for more information about denuro Travel Rewards. Organize a family reunion or get-together with friends. Share the savings or treat one of the guests to a FREE seat. Book 8 paying guests, and get 50% off the 8th twin fare* OR Book 15 paying guests and the 16th place is FREE* For larger groups, customize your own tour for greater savings! *Base twin fare, not including flights, cruises, or HST. Refer a Friend When you refer a friend who subsequently travels with DeNureTours, we reward you with 50 denuros that can be used for $50 in future savings. 3 Connections A Door-to-Door Taxi Service or Pre-tour Hotel Option 1: Taxi Begin your vacation refreshed and free of stress. The Connections Program is unique to DeNureTours and lets you decide how best to start your holidays. Choose one of the following options: We will arrange complimentary door to door taxi service (where available) from your home to the nearest pickup point, or the Toronto Pearson International Airport. Option 2: Complimentary Accommodation Complimentary accommodation the night prior to your trip is offered if you reside outside of our designated complimentary pickup areas, or if you are flying into Toronto to join one of our vacations. For the convenience of out-ofprovince guests, or guests from communities outside the door-to-door taxi service range, complimentary overnight accommodation is offered at a Toronto airport hotel. The same complimentary accommodation is also available at the following locations: Howard Johnson in Lindsay, Holiday Inn Express in Bowmanville, Best Western in Cambridge, Best Western in St. Catharines, Courtyard by Marriott in London and Comfort Inn in Sarnia. Parking while you are away is based on availability and may have an additional charge. Option 3: Credit A transportation credit is given when neither taxi nor accommodation options are suitable. Vacations that begin with a Flight The Connections Program is only offered to guests who book their flights through DeNureTours. Photo bottom courtesy of: WestJet. 4 Our Coaches Wifi Access Multi-Channel Audio Personal Headsets Increased legroom Reclining Seats Pillows and Blankets (Florida and South Carolina) Luxury Motorcoaches Washroom on board Your personal space is precious. That’s why we made more of it. Travelling on a DeNure luxury touring coach is an experience like no other. We have a maximum of 44 seats for our Sunshine Express coaches and 42 seats for our North American touring coaches. We have removed over 20% of the seating on our motorcoach to provide extended leg room and greater recline of your seat so you can sit back, relax and enjoy the journey. Seating and TV Screen Locations Seating and TV Screen Locations Coach Seating Layout Door Side Door Side 12 11 10 9 8 7 6 5 4 3 2 1 12 11 10 9 8 7 6 5 4 3 2 1 Drivers Side Drivers Side 26 25 24 23 22 21 20 19 18 17 26 25 24 23 22 21 20 19 18 17 5 Activity Levels 1 2 3 4 5 Easy 1 2 3 4 5 This is a relaxed type of stay-put holiday where you can choose to relax in your hotel room, and/or enjoy a day on your own. Our Winter Longstay destinations fall into this category, although many participants take part in more demanding optional activities. 1 2 3 4 5 Moderately Easy 1 2 3 4 5 Travellers could be required to walk a distance of up to 500 metres (1,600 feet) on fairly level terrain. Walking one flight of stairs with railings may be necessary. There is time during the day for you to rest on your own. Ocean cruising would fall into this category, although participants may take part in more demanding excursions if they choose. 1 2 3 4 5 Moderate 1 2 3 4 5 Travellers will occasionally have to walk on uneven surfaces or get on and off boats or trains. Tours on the itinerary may include periods of up to an hour of walking at a gentle pace. There may also be a few one-night stays, but often the majority of your trip is spent in just a handful of hotels. Most of our North American sightseeing tours fall into this category. Moderately Challenging 1 2 3 4 5 1 2 3 4 5 Travellers could be required to walk on uneven surfaces regularly, and the day could be busy with activities from morning until evening. Any daytime rest is taken while travelling on the motorcoach from one attraction to another. There may also be a number of one-night stays that necessitate the need to pack up each morning. Many of our overseas tours fall into this category. Challenging 1 2 3 4 5 These destinations offer very limited accessibility and guests can expect to experience uneven surfaces (i.e. cobblestones) or hilly ground on a regular basis. This level applies to many of our overseas tours as many historical landmarks tend to demand greater effort to reach. This also applies to our Newfoundland tours as accessibility options are scarce in some remote areas. 6 1 2 3 4 5 ew N Manitoulin Island Activity Rating: 1 2 3 4 5 3 Days June 27, July 5, 26, August 9, 23, 30, September 6, 2016 Tour Highlights Intertribal Dance Presentation Manitoulin Island – the world’s largest freshwater island – is a remarkable combination of rugged natural beauty and fascinating history. DeNureTours’ newest 3-day getaway whisks you away to this magical land for an unforgettable vacation exploring Canada’s indigenous culture. Your journey begins aboard our deluxe motorcoach, where you can watch the ever-changing countryside slip by as you travel to Manitoulin Island. Enjoy your first evening aboard a dinner cruise, where the blazing colours of the setting sun are a feast for your eyes. Get an introduction to Aboriginal culture with traditional drum entertainment this evening. Photo courtesy of: Great Spirit Circle Trail. DeNureTours showcases the best of Manitoulin Island during a full-day of sightseeing. Be sure to bring your camera with you to capture the breathtaking Bridal Falls. There are plenty of stops that feature Manitoulin Island’s thriving culinary and Native arts and crafts scene. Stop at a studio and various unique boutique shops and finish the day with dinner and First Nations entertainment. Marvel at the intricately designed costumes of performers in this evening’s drum and dance show. Your Manitoulin Island getaway ends with memorable adventures including crossing Lake Huron to Tobermory aboard the iconic Chi-Cheemaun Ferry. Ojibwe for “Big Canoe,” this ferry crosses the deep waters of Georgian Bay. After time to explore Tobermory, get ready for a memorable ride on a glass bottomed boat! Travel home refreshed and revitalized, the memory of fresh Lake Huron air and breathtaking landscapes still in your mind, and a new understanding of Aboriginal culture in your heart. > > > > > > > 2 nights of Aboriginal entertainment Sightseeing with a local guide Village of Kagawong Neon Raven Art Studio visit with artist Ojibwe Cultural Foundation Museum, Gallery & Healing Centre Chi-Cheemaun Ferry to Tobermory Glass bottomed boat tour Book early & Save Book by April 22, 2016 to save $25 per person. PriceDoubleSingle $995$1,195 Prices are per person. HST is extra. Price Includes > > > > > > > Deluxe motorcoach transportation 2 nights accommodation 2 breakfasts, 2 lunches, 3 dinners All tour highlights listed DeNureTours Tour Director All taxes Connections Program (see page 4 for details) Accommodation Manitoulin Island, ON: Manitoulin Hotel & Conference Centre (2 nights) Itinerary Day 1: Travel to Manitoulin Island, evening dinner cruise Day 2: Tour Manitoulin Island Day 3: Chi-Cheemaun Ferry, travel home Redeem denuros to reduce your price! See page 22 for details. 7 ew St. Jacobs & Niagara Falls 3 Days April 29, 2016 St. Jacobs Often a short escape is the sweetest, and our newest 3-day sightseeing tour to St. Jacobs and Niagara Falls will not disappoint. Enjoy sightseeing by day, and spend your evenings enjoying some of the region’s best musical entertainment. Journey by motorcoach to St. Jacobs to explore Mennonite culture and visit the St. Jacobs & Aberfoyle Model Railway. This evening, be treated to a performance of the Kitchener-Waterloo Symphony. Then, visit Canada’s largest year round farmers’ market in the heart of St. Jacobs. Continue to Niagara Falls to enjoy dinner and a performance of “Oh Canada Eh?” a must-see musical. As you travel home, enjoy lunch and sample some of the region’s finest wines at Rockway Vineyard. Arrive home feeling reinvigorated and inspired. Itinerary PriceDoubleSingle $895$1,095 Prices are per person. HST is extra. Price Includes: Deluxe motorcoach transportation, 2 nights accommodation, 2 breakfasts, 1 lunch, 2 dinners, two evening performances (check our website for show details), DeNureTours Tour Director, Connections Program (see page 4 for details). Activity Rating: 1 2 3 4 5 Redeem denuros to reduce your price! See page 22 for details. Day 1: Travel to St. Jacobs, Kitchener-Waterloo Symphony performance Day 2: Travel to Niagara Falls, “Oh Canada Eh?” Day 3: Travel home Shaw & Stratford Festivals 3 Days May 19, July 28, August 2, 18, 26 2016 Niagara-on-the-Lake Celebrate Ontario’s summer theatre on this 3-day sightseeing tour. Take in productions at both the Shaw and Stratford Festivals, with ample time to stroll the beautiful flower-framed streets and shops of the quaint downtown areas. Travel to historic Niagara-on-the-Lake for a matinee performance of “Alice in Wonderland” at the Shaw Festival. A lively cooking demonstration and dinner at the Niagara Culinary Institute is a tasty end to your day. In Stratford, enjoy dinner and an evening performance of the classic musical “A Chorus Line.” Tour the Festival’s costume and prop warehouse before a stop in St. Jacobs to explore lovely shops and sample tasty local fare. Itinerary Day 1: Niagara-on-the-Lake, “Alice in Wonderland” Day 2: Stratford, “A Chorus Line” Day 3: St. Jacobs, travel home PriceDoubleSingle $1,195$1,495 Prices are per person. HST is extra. Price Includes: Deluxe motorcoach transportation, 2 nights accommodation, 2 breakfasts, 2 lunches, 2 dinners, performances at Shaw and Stratford Festivals, Niagara Culinary Institute, winery tour and tasting, services of a DeNureTours Tour Director, Connections Program (see page 4 for details). Activity Rating: 1 2 3 4 5 Redeem denuros to reduce your price! See page 22 for details. 8 Photo courtesy of: Stratford Theatre. N Ontario Getaway: Parliament Buildings Ottawa in Bloom 3 Days May 13, 2016 One of the best times to explore our Nation’s Capital is in the spring, when the beauty of Ottawa is enhanced by millions of brightly coloured tulips, a gift given decades ago by Queen Juliana of the Netherlands. Photo courtesy of: Ottawa Tourism. Travel by deluxe motorcoach to the Nation’s Capital and stay at the Lord Elgin Hotel, one of Ottawa’s landmark properties and a beautifully restored chateau-inspired hotel. Your accommodation is centrally located within easy walking distance of many sights, including the National Art Gallery of Canada, the Byward Market, and Parliament Hill. Your vacation includes a guided city tour of Ottawa and your choice of a visit to the Canadian War Museum or the Museum of Civilization across the Ottawa River. Exploration of Aboriginal culture rounds out this capital experience. Itinerary PriceDoubleSingle Route C$795 $995 Prices are per person. HST is extra. Price Includes: Deluxe motorcoach transportation, 2 nights accommodation, 2 breakfasts, 1 dinner, Ottawa guided tour, Aboriginal Experience, 1 choice of Museum, services of a DeNureTours Tour Director, Connections Program (see page 4 for details). Activity Rating: 1 2 3 4 5 Day 1: Drive to Ottawa Day 2: Guided city tour, choice of museums Day 3: Aboriginal experience, travel home. Boston Pops Redeem denuros to reduce your price! See page 22 for details. Boston Pops at Symphony Hall 5 Days Photo courtesy of: Boston Symphony Orchestra and Greater Boston CVB. May 2016 Departure* PriceDoubleSingle C $1,845$2,695 See our U.S. SightseeingRoute eBrochure for more information on this tour. Your vacation begins with a comfortable journey through Upper State New York to Massachusetts, where you’ll settle in Boston for a two night stay. Your convenient accommodation allows you to explore historic Boston. A guided city tour introduces you to landmarks such as Boston Common, the Old North Church, Quincy Market, and Faneuil Hall. Ample free time allows you to discover Boston’s fine galleries, shopping and dining at your leisure. The highlight of your getaway is an evening performance of the Boston Pops at Symphony Hall. *Please note: The 2016 Boston Pops schedule was not available at time of printing. Please call or see our website for departure dates and show information. Itinerary Day 1: Albany, NY Day 2: Boston, MA Day 3: Guided city tour, free afternoon, Pops performance Day 4: Stockbridge, MA, travel to Verona, NY Day 5: Arrive home Prices are per person. HST does not apply. Price Includes: Deluxe motorcoach transportation, 4 nights accommodation, 4 breakfasts, 2 dinners, guided tour of Boston, Boston Pops evening performance, Stockbridge, services of a DeNureTours Tour Director, all taxes, Connections Program (see page 4 for details). Activity Rating: 1 2 3 4 5 Redeem denuros to reduce your price! See page 32 for details. 9 Canada’s West Snow capped mountains, crystal blue lakes, towering old growth rainforests – this is Western Canada at its finest. 12 Days June 10, July 8, 2016 Victoria, BC Travel the greatest of Canadian adventures, with a leisurely paced, scenic trip through the mountains aboard a deluxe motorcoach, and a journey across the prairies aboard the Canadian, VIA Rail’s service between Jasper and Toronto. All the comfort, convenience and luxury you have come to expect from DeNureTours are included in this sightseeing tour. Your flight from Toronto to Victoria and a private VIA Rail cabin are included in the price (call for flight prices from other cities). Your vacation begins in Victoria, where a blend of old world charm and new world experiences are a delight, and a tour of the renowned Butchart Gardens will be of special interest to gardeners. The next three days see you travelling to British Columbia’s most lively and pretty cities, including Vancouver, Kamloops and Whistler. Each day offers something new: guided tours of historic landmarks, dining in fine restaurants or strolling through tranquil trails and gardens. A highlight is the drive along the Sea-to-Sky Highway, where you can watch the forever changing landscape unfold as scenic ocean vistas, soaring mountains and dramatic waterfalls slip by. Banff, AB Your time in Alberta includes visits to Banff, Lake Louise and Jasper. In Glacier National Park, watch for some of Canada’s most iconic wildlife – you’re sure to spot elk and mountain goats! Enjoy the spectacular views on the Columbia Icefields Parkway in Lake Louise and bask in Banff’s breathtaking natural scenery. Itinerary Day 1: Fly to Victoria, BC, welcome dinner Day 2: Tour of Victoria, Butchart Gardens Day 3: Ferry to Vancouver Day 4: Sea-to-Sky Highway to Whistler Day 5: Travel to Kamloops via Coast Mountains Day 6: Mount Revelstoke National Park Day 7: Banff sightseeing Day 8: Lake Louise, Athabasca Glacier, travel to Jasper Day 9-11: Free day, board VIA Rail train that evening Day 12: Arrive in Washago, with transfers home 10 Photo top courtesy of: Tourism British Columbia. Then board VIA Rail for the ultimate travel experience. “The Canadian” route is one of the world’s most popular train journeys. Canada’s West Highlights > > > > > > > > > > > > > > > Activity Rating: 1 2 3 4 5 Butchart Gardens Ferry to Vancouver Vancouver guided city tour including Gastown, Chinatown and Stanley Park Travel to Whistler via Sea-to-Sky Highway Travel to Kamloops and cross the Coast Mountains Mount Revelstoke National Park Glacier National Park Roger’s Pass Banff National Park Gondola ride up Banff’s Sulphur Mountain Hoodoo Raft tour in Banff Lake Louise Columbia Ice Fields Athabasca Glacier Jasper National Park VIA Rail’s “The Canadian” PriceDoubleSingle June 10 July 8 $5,495 $6,095 $6,495 $7,195 Prices are per person and HST is extra. Call for flight prices from other Canadian cities. Price Includes Via Rail “The Canadian” Route Photo courtesy of: VIA Rail. Linking Ontario and Vancouver, “The Canadian” is so iconic that it now appears on the Canadian $10 bill. Breathtaking landscapes, attentive service and outstanding dining have inspired fond memories for generations. Offering classic ambience and cosy cabins with upper and lower bunk sleepers, the cars on “The Canadian” evoke memories of times gone by. Savour freshly prepared meals each day in the refurbished dining cars. The cabin for two is perfect for two people. The unit has bunk beds that fold into the wall and ceiling (upper and lower berths), two power outlets, an enclosed toilet and sink with hot and cold water and a separate faucet for drinking water. During the day two comfortable leather seats are set up. Changeovers are done by the VIA Rail attendant. Sleeper cars have shower rooms and each cabin is stocked with towels and toiletries. Along the way, appreciate the beauty of Canada like never before: the breathtaking Rockies, the western Prairies, and the immense boreal forest reflected in the lakes of northern Ontario. As you reach Ontario, you are sure to reflect upon your once-in-a-lifetime Western Canada vacation. > > > > > > > > > Airfare from Toronto to Victoria Deluxe motorcoach transportation 11 nights accommodation 11 breakfasts, 3 lunches, 4 dinners 4-day VIA Rail trip in a private cabin Gratuities for VIA Rail staff All highlights listed DeNureTours Tour Director Connections Program (see page 4 for details) Accommodation Victoria, BC: Doubletree by Hilton (2 nights) Vancouver, BC: Coast Plaza Hotel (1 night) Whistler, BC: Delta Whistler Village Suites (1 night) Kamloops, BC: Best Western Plus (1 night) Banff, AB: Banff Park Lodge (2 nights) Jasper, AB: Sawridge Hotel (1 night) VIA Train: The Canadian (3 nights) Redeem denuros to reduce your price! See page 22 for details. 11 Newfoundland 10 Days June 18, 28, July 14, 22, August 7, 18, 2016 ‘The Rock’ is yours to explore on this dramatic tour offering historic tales, a unique culture, and world famous hospitality. DeNureTours has combined Newfoundland’s top attractions, with a route offering some of the most breath-taking scenes, to offer a unique sightseeing vacation to Canada’s youngest province. Jelly Bean Row in St. John’s Your vacation includes visits to many of Newfoundland’s beautiful natural wonders. Ruggedly beautiful Gros Morne National Park offers countless photo opportunities. A designated UNESCO World Heritage Site, you’ll enjoy the park from the water on a boat trip that will help you appreciate the fjords, waterfalls, and wildlife. Keep an eye out to spot one of the more than 120,000 moose on the island! Board a catamaran for a cruise to the Witless Bay Ecological Preserve, home to Canada’s largest population of humpback whales and nearly 500,000 Atlantic Puffins. Gros Morne National Park Visits to Newfoundland’s many significant cultural sites will delight history buffs. Spend time in St. Anthony, home of Sir Wilfred Grenfell’s medical mission. Here, learn the story of Grenfell’s influence on the social, medical, and economic climate of the early 1900s – Grenfell built the province’s first hospital, created the first co-op lumber mill and built the first orphanage. A tour of L’Anse aux Meadows offers a glimpse into North America’s only authenticated Viking settlement and you can explore artifacts of daily Viking life. Itinerary Day 1: Fly to Deer Lake, NL, travel to Corner Brook, welcome dinner Day 2: Gros Morne National Park Day 3: Journey to the tip of the Great Northern Peninsula Day 4: Visit L’Anse aux Meadows Day 5: Travel to Grand Falls or Gander Day 6: Coastal Drive, Prime Berth Twillingate Fishery & Heritage Centre Day 7: Bonavista, Ryan Premises, travel to St. John’s Day 8: Guided city tour of St. John’s, free time Day 9: Whale-watching, farewell dinner with Newfoundland entertainment Day 10: Fly home 12 Photo bottom courtesy of: Newfoundland & Labrador Tourism. Every day offers an opportunity to breathe the refreshing ocean air and immerse yourself in the traditions and culture of Newfoundland, including live theatre performances, delicious local food and drink, and tours through quaint fishing villages exhibiting the true history of the region. Newfoundland Highlights > > > > > > > > > > > > > > > > > > Activity Rating: 1 2 3 4 5 Performance by local entertainers Gros Morne National Park Bonne Bay Marine Station tour & discovery boat cruise The Arches Provincial Park Port au Choix Historic Site St. Anthony – Sir Wilfred Grenfell Centre L’Anse aux Meadows National Historic Site Prime Berth Twillingate Fishery & Heritage Centre Salmonid Interpretation Centre Cape Bonavista Lighthouse Ryan Premises National Historic Site Cape Spear Bay Bulls whale watching cruise Witless Bay Ecological Reserve Theatre Newfoundland and Labrador performance Newfoundland screech-in Guided tour of St. John’s St. John’s: choice of visit to The Rooms or Johnson Geo Centre Atlantic Puffins Book early & Save Book by April 22, 2016 to save $100 per person. PriceDoubleSingle $3,795 $4,545 Prices are per person and HST is extra. Call for flight prices from other Canadian cities. Price Includes Witless Bay ecological reserve Photo courtesy of: Gatherall’s Boat Tours. For the nature lover, a trip out to the Witless Bay Ecological Reserve is a must. Comprised of four small islands, this reserve is one of nature’s greatest wonders anywhere on earth. The Islands were originally designated a wildlife reserve in 1964, but they became the Witless Bay Ecological Reserve in 1983. In the summer, it is home to millions of seabirds that come to shore to nest and raise their young on the four islands. The Reserve contains North America’s largest Atlantic puffin colony. More than 260,000 pairs of the province’s official bird nest here during the late spring and summer. A boat tour to the Reserve is the best way to capture the beauty of Newfoundland’s seabirds. Although home to the Atlantic Puffin, the waters around the Reserve also offer some of the best whale watching in North America. And occasionally, incredible icebergs arrive just in time to enchant and astound our guests! > > > > > > > Return airfare from Toronto Deluxe motorcoach transportation 9 nights accommodation 9 breakfasts, 5 lunches, 6 dinners All highlights listed DeNureTours Tour Director Connections Program (see page 4 for eligibility) Accommodation Corner Brook: Glynmill Inn (1 night) Cow Head: Shallow Bay Motel (1 night) Plum Point: Plum Point Motel (2 nights) Gander: Comfort Inn (1 night) Clarenville: Clarenville Inn (2 nights) St. John’s: Delta Hotel (2 nights) Redeem denuros to reduce your price! See page 22 for details. 13 Newfoundland & Labrador 12 Days July 1, 9, 25, August 2, 15, 28, 2016 Cape Bonavista Lighthouse DeNureTours brings you closer to the natural and historic wonders of Newfoundland and Labrador on this 12-day sightseeing vacation. From the comfort of our deluxe motorcoach, watch the rugged countryside unfold as you travel through the province, stopping at many of The Rock’s most famous destinations. This tour offers a mix of informative guided tours, local culture and breathtaking vistas at every turn. Nature lovers will appreciate the many photo opportunities presented in Newfoundland and Labrador. A catamaran cruise out of Bay Bulls to the Witless Bay Ecological Reserve gives you the thrilling opportunity to see millions of seabirds – like the 500,000 Atlantic puffins that come to shore to nest and raise their young. Or perhaps you’re interested in humpback whales? The Reserve is also home to the largest humpback whale population in North America! In the wilds of Gros Morne National Park, learn about the unique landscapes of the Tablelands and the Earth’s Mantle from a local guide. Red Bay A visit to Newfoundland wouldn’t be complete without time in St. John’s. Explore the “The City of Legends,” with a guided tour that includes Signal Hill, and a look at the very colourful residences about town. Expect a warm reception and true Newfoundland hospitality! Itinerary Day 1: Fly to Deer Lake, travel to Corner Brook, welcome dinner Day 2: Gros Morne National Park Day 3: Journey to the tip of the Great Northern Peninsula Day 4: Norstead Viking Village Day 5: Ferry to Labrador, tour the Red Bay Basque Whaling Station Day 6: Return ferry to Newfoundland Day 7: Travel to Gander Day 8: Coastal Drive, Prime Berth Twillingate Fishery & Heritage Centre Day 9: Bonavista, Ryan Premises, travel to St. John’s Day 10: Guided city tour of St. John’s, free time Day 11: Whale-watching cruise, farewell dinner with Newfoundland entertainment Day 12: Fly home 14 Photo top courtesy of: Newfoundland & Labrador Tourism, bottom: Barrett & MacKay Photo and Newfoundland & Labrador Tourism. History buffs will enjoy tours in St. Anthony and the Norstead Viking Village, a living history museum depicting a Viking trading port. Discover what Viking life was like in 1000 AD as you explore period buildings and a full-scale replica Viking ship. Newfoundland & Labrador Highlights > > > > > > > > > > > > > > > > > > Welcome evening with local entertainment Gros Morne National Park: Discovery Centre, Bonne Bay cruise, Tablelands Earth’s Mantle guided walk The Arches Provincial Park, Port au Choix Historic Site St. Anthony – Sir Wilfred Grenfell Centre Norstead Viking Village Red Bay Basque Whaling Station Newfoundland Insectarium King’s Point Pottery Prime Berth Twillingate Fishery & Heritage Centre Cape Bonavista Lighthouse Ryan Premises National Historic Site Cape Spear Bay Bulls whale watching cruise Witless Bay Ecological Reserve Theatre Newfoundland and Labrador performance Newfoundland screech-in Guided tour of St. John’s St. John’s: choice of visit to The Rooms or Johnson Geo Centre Activity Rating: 1 2 3 4 5 Book early & Save Book by April 22, 2016 to save $100 per person. PriceDoubleSingle $4,495 $5,295 Prices are per person and HST is extra. Call for flight prices from other Canadian cities. Price Includes > > > > > > > > Return airfare from Toronto Deluxe motorcoach transportation 11 nights accommodation Return ferry trip to Labrador 11 breakfasts, 5 lunches, 8 dinners All highlights listed DeNureTours Tour Director Connections Program (see page 4 for eligibility) Accommodation PRIME berth A winner of TripAdvisor’s Certificate of Excellence for the past three years, Prime Berth Twillingate Fishery & Heritage Centre is a private interpretive museum and craft studio created by David Boyd as a tribute to his fisher forefathers. David has never forgotten the priceless time spent and the lessons learned at his father’s fishing stage. Prime Berth refers to the age old practice of each spring holding a draw, or lottery of sorts, to determine the place, or “berth” where fishermen would set their cod traps during the coming summer. Everyone hoped and prayed that they would be lucky enough to draw the best spot, or “Prime Berth” as it was called. In honour of this tradition, and as a tribute to his family, David decided to call his heritage centre – “Prime Berth”– literally meaning – “the best spot!” Corner Brook: Glynmill Inn (1 night) Cow Head: Shallow Bay Motel (1 night) Plum Point: Plum Point Motel (2 nights) L’Anse au Clair: Northern Lights Inn (1 night) Rocky Harbour: Ocean View Motel or Fisherman’s Landing Inn, (1 night) Day 7: Mount Peyton Hotel in Grand Falls or Comfort Inn in Gander (1 night) Clarenville: St. Jude Hotel (2 nights) St. John’s: Delta Hotel (2 nights) Redeem denuros to reduce your price! See page 22 for details. 15 Canada’s Maritimes 15 or 9 Days 15 Days: July 6, September 9, 2016 9 Days: July 8, September 11, 2016 Salty ocean air and the famous friendly Maritime culture welcome you on this engaging tour of New Brunswick, Nova Scotia and PEI. Travel by deluxe DeNureTours motorcoach through Ontario and Quebec to explore the sights of New Brunswick. Experience the mighty Grand Falls Gorge, carved by the majestic St. John River and millions of years in the making, discover Fredericton with a guided city tour and take part in a Maritime tradition – a lively kitchen party in Miramichi! Hopewell Rocks, NB Crossing the 12 kilometre-long Confederation Bridge is a memorable experience and takes you into Prince Edward Island where a day of leisurely sightseeing in Charlottetown awaits! Your walking tour of the Island’s capital introduces you to the city’s highlights, and a visit to the PEI Preserve Company is a way to explore local products. No visit to Prince Edward Island is complete without a tour of Green Gables Heritage Centre. On the journey home, enjoy time in cosmopolitan and historic Quebec City. Guided city tours, ample time for sightseeing, and lunch at a Sugar Shack are the perfect way to end your Maritime adventure! Itinerary Charlottetown, PEI 16 Day 1: Trois-Rivières, QC Day 2: Grand Falls, NB Day 3: Fredericton guided tour Day 4: Miramichi Kitchen Party, Confederation Bridge to PEI Day 5: Charlottetown sightseeing Day 6: Ferry to Nova Scotia Day 7: Cabot Trail drive with a local guide Day 8: Travel to Halifax, NS, guided city tour Day 9: Free day in Halifax Day 10: Lunenburg, Peggy’s Cove Day 11: Hopewell Rocks, travel to Moncton, NB Day 12: Rivière-du-Loup, QC Day 13: Quebec City guided tour Day 14: Free day in Quebec City Day 15: Sugar shack farewell lunch, travel home Photo top courtesy of: New Brunswick Tourism & Parks, bottom: Tourism PEI. The next leg of your Atlantic Canada vacation is through friendly Nova Scotia, with tours of the Celtic Music Interpretive Centre in Cape Breton, a guided city tour of Halifax (with plenty of time to explore at your own pace) and a visit to Lunenberg and Peggy’s Cove. A highlight of your time in Nova Scotia is cruising in comfort along Canada’s most scenic and photographed drive, the Cabot Trail. 15-day Canada’s Maritimes Highlights > > > > > > > > > > > > > > > Activity Rating: 1 2 3 4 5 Route C – See page 2 City tours of Fredericton, Halifax and Quebec City Grand Falls Miramichi Kitchen Party Walking tour of Charlottetown PEI Preserve Company Green Gables Heritage Centre Celtic Music Interpretive Centre Cabot Trail drive with a local expert Halifax dinner cruise Guided tour of Fisheries Museum of the Atlantic in Lunenburg Mahone Bay Peggy’s Cove Hopewell Rocks Covered Bridge Potato Factory Sucrerie de la Montagne Peggy’s Cove Book early & Save Book by April 22, 2016 to save $100 per person. PriceDoubleSingle Route C $3,795$5,195 Prices are per person. HST is extra. Price Includes The 9 Day “Fly-in” Tour Experience a taste of the Canadian Maritimes with this 9-day tour that flies into Fredericton, NB and out of Halifax, NS. Join the 15-day motorcoach guests in Fredericton (Day 3) and together, you will experience the highlights of New Brunswick, Prince Edward Island, Cape Breton, and Nova Scotia. As the motorcoach group departs for Moncton (Day 11) you will be taken to the Halifax airport for your return flight home. Photo courtesy of: Kerry Brennan. Price Includes: Return airfare from Toronto, motorcoach transportation, 8 nights accommodation, 8 breakfasts, 2 lunches, 3 dinners, Confederation Bridge, Wood Island Ferry, Fredericton city tour, Miramichi Kitchen Party, Green Gables Heritage Place, Charlottetown walking tour, Celtic Music Interpretive Centre, Cabot Trail guided drive, Halifax city tour and dinner cruise, Fisheries Museum of the Atlantic, Mahone Bay, Peggy’s Cove, DeNureTours Tour Director, Connections Program (see page 5 for details). Accommodation: Fredericton, NB: Crowne Plaza (1 night), Charlottetown, PEI: Hotel Pownal (2 nights), Baddeck, NS: Inverary Resort (2 nights), Halifax, NS: The Westin (3 nights) PriceDouble Single $3,495$4,445 Prices are per person. HST is extra. Call for flight prices from other Canadian cities. (15-Day) > > > > > > > > Deluxe motorcoach transportation 14 nights accommodation 14 breakfasts, 3 lunches, 6 dinners Confederation Bridge Ferry to Caribou, NS All highlights listed DeNureTours Tour Director Connections Program (see page 4 for details) Accommodation Trois-Rivières, QC: Delta (1 night) Grand Falls, NB: Best Western (1 night) Fredericton, NB: Crowne Plaza (1 night) Charlottetown, PEI: Hotel Pownal (2 nights) Baddeck, NS: Inverary Resort (2 nights) Halifax, NS: The Westin (3 nights) Moncton, NB: Delta Beausejour (1 night) Riviere-Du-Loup, QC: Hotel Universal (1 night) Quebec City, QC: Hôtel Le Concorde (2 nights) Redeem denuros to reduce your price! See page 22 for details. 17 Saguenay, Quebec Experience for yourself the quaint charm, unique heritage and natural beauty of Quebec’s picturesque Saguenay region. 6 Days July 9, August 12, 2016 Montmorency Falls Scenic vistas and local history abound on this sightseeing tour through Quebec’s picturesque Saguenay region. DeNureTours created this vacation to include natural wonders, local cuisine, informative guided tours and free time to relax and explore at your own pace. Travel by deluxe motorcoach northward through the Laurentians, and along the rocky Canadian Shield filled with breathtaking scenery. Stop in Val-Jalbert, a restored lumbering village from the 1920s. A tasty lunch and guided trolley tour of the village are highlights for DeNureTours guests. The Plains of Abraham The highlight of your vacation is sure to be a whale watching cruise of the St. Lawrence. Whales travel through this region during the summer offering visitors the opportunity to catch a glimpse of these graceful mammals. Your leisurely homeward bound route includes a to visit the Sainte-Anne-de-Beaupré Basilica and a relaxing lunch with a view of Montmorency Falls – these Falls are over 90 metres higher than those in Niagara! Round out your Quebec vacation experience with a stay in historic Quebec City, the cradle of French culture in North America. Your hotel is ideally located just outside the gates of the city’s Old Town. Enjoy an orientation tour of this historic city as well as free time to explore at your own pace. Itinerary Day 1: Travel to Shawinigan, welcome dinner Day 2: Val-Jalbert, travel to Jonquiere Day 3: Saguenay fjord cruise, travel to Tadoussac Day 4: Whale watching cruise Day 5: Montmorency Falls, arrive in Quebec City Day 6: Farewell lunch, journey home 18 Photo top courtesy of: PCM - Steve Deschênes - Sépaq, bottom: Quebec City and Area Tourism / Luc-Antoine Couturier. Stop in the waterfront community of L’Anse-SaintJean and cruise along the precipitous cliffs of the Saguenay fjord. Here, learn about the history of the area and see the statue of Notre Dame du Saguenay. Continue on to Tadoussac, France’s first trading post in Canada. Settle into the landmark Hotel Tadoussac, located on one of the Canada’s most beautiful bays. Saguenay, Quebec Highlights > > > > > > > > > Activity Rating: 1 2 3 4 5 Route C – See page 2 Val-Jalbert: village visit, lunch and guided trolley tour Saguenay Fjord river cruise Whale watching on the St. Lawrence River Sainte-Anne-de-Beaupré Basilica Montmorency Falls Centrally located hotel in Quebec City Orientation tour of Quebec City Free time in Quebec City Tour of a traditional sugar shack Book early & Save Book by April 22, 2016 to save $50 per person. PriceDoubleSingle Route C $1,995$2,645 Prices are per person. HST is extra. Price Includes > > > > > > Whales of the St. Lawrence A whale watching cruise of the St. Lawrence is a memorable experience on this sightseeing vacation. Once the fishing grounds of Basque whalers, today the marine area around Tadoussac is protected by park status, making it home to some of the best whale watching in the world. Deluxe motorcoach transportation 5 nights accommodation 5 breakfasts, 4 lunches, 3 dinners All highlights listed DeNureTours Tour Director Connections Program (see page 4 for details) Accommodation Shawinigan, QC: Auberge Gouverneur (1 night) Jonquiere, QC: Delta Hotel (1 night) Tadoussac, QC: Hotel Tadoussac (2 nights) Quebec City, QC: Palace Royal (1 night) The cold salt waters of the Atlantic Ocean come to the St. Lawrence River and create an environment rich in krill and capelin, choice food for whales. Between May and October, up to 13 species of cetaceans are found in the waters of the St. Lawrence, including blue whales, the largest animals on the planet, and impressive humpbacks, which swim up into the mouth of the Saguenay Fjord near Tadoussac to feed. In some places you can even watch them from the shore! During your 3-hour cruise, learn about the many species of whale that call the area home. They include Minke, Blue, Beluga, Humpback, and Fin whales. Listen to the crew as they advise how to spot these graceful mammals, and afterwards you may choose to learn more about whales at the nearby Whale Interpretive Centre. Redeem denuros to reduce your price! See page 22 for details. 19 Thousand Islands Thousand Islands Resort 3 Days July 19, September 13, 2016 A getaway to Ontario’s Thousand Islands region combines the beauty of the fresh outdoors with the rejuvenation of a resort. Nestled along the St. Lawrence River, the Glen House Resort offers indoor and outdoor pools, a sauna, tennis courts, an exercise room, and hiking trails. You can design this trip to be as busy, or as relaxed as you wish. A luncheon cruise of the Thousand Islands showcases the area from a water view. An evening performance at the Thousand Islands Playhouse provides great entertainment. With our local shuttle transportation, take time to wander the village of Gananoque, see the sights of Kingston from the Confederation Trolley, or roll the dice at the Thousand Islands Casino. Travelling home, enjoy picture perfect scenery while journeying along the country roads of Prince Edward County. Itinerary Book early & Save Book by April 22, 2016 to save $50 per person. PriceDoubleSingle Route C$795 $995 Prices are per person. HST is extra. Price Includes: Deluxe motorcoach transportation, 2 nights accommodation, 2 breakfasts, 1 lunch, 2 dinners, Thousand Islands cruise, Thousand Islands Playhouse, Glenora Ferry, wine tasting, services of a DeNureTours Tour Director, and Connections Program (see page 4 for details). Activity Rating: 1 2 3 4 5 Day 1: Travel to Gananoque, lunch cruise Day 2: Local sightseeing, performance at the Thousand Islands Playhouse Day 3: Journey through Prince Edward County on your way home Redeem denuros to reduce your price! See page 22 for details. Ottawa Journey of Remembrance November 9, 2016 Join DeNureTours in paying tribute to those who fought, and continue to fight for our freedom. Our 4-day “Journey of Remembrance” sightseeing tour visits Ottawa to attend the Remembrance Day Ceremony at the national Cenotaph near Parliament Hill. Stay at the historic Lord Elgin Hotel in the heart of Ottawa. Here, you are close to attractions and within walking distance of the Cenotaph. Enjoy guided tours of the Canadian Museum of Civilization, the Aviation & Space Museum, Canada’s Cold War Museum, the Diefenbunker and the Canadian War Museum. Ample free time allows to you explore at your leisure, and lunch in the Byward Market, one of Canada’s oldest and largest public markets, is a tasty highlight. Itinerary Day 1: Travel to Ottawa, Canadian Museum of Civilization Day 2: Canadian War Museum, guided city tour Day 3: Remembrance Day Ceremony, free afternoon Day 4: Diefenbunker, travel home 20 Book early & Save Book by April 22, 2016 to save $50 per person. PriceDoubleSingle Route C$995 $1,295 Prices are per person. HST is extra. Price Includes: Deluxe motorcoach transportation, 3 nights accommodation, 3 breakfasts, 1 lunch, 1 dinner, tour of Ottawa, Remembrance Day ceremony, guided tours of Museum of Civilization & War Museum, visit to Aviation Museum, Diefenbunker, DeNureTours Tour Director, Connections Program (see page 4 for details). Activity Rating: 1 2 3 4 5 Redeem denuros to reduce your price! See page 22 for details. Photo courtesy of: Ottawa Tourism. 4 Days Agawa Canyon Activity Rating: 1 2 3 4 5 (All Canadian) 4 Days September 19, 26, 27, October 3, 2016 Agawa Canyon Train Tour Highlights >Tobermory > Chi-Cheemaun ferry > Manitoulin Island > Assiginack Museum > Agawa Canyon train excursion > Sault Ste. Marie > Science North Explore Canada’s majestic north next fall on a 4-day tour to the Agawa Canyon. Your adventure includes travel by deluxe motorcoach, rail and ferry, all of which showcase the rugged beauty of the Canadian Shield. Start your vacation by travelling aboard DeNureTours’ luxury motorcoach along the Niagara Escarpment to Tobermory, a quaint harbour town. Your second day sees you boarding the Chi-Cheemaun ferry to cross the main channel between Georgian Bay and Lake Huron, on your way to Manitoulin Island. Visit the Assingack Museum before travelling to Sault Ste. Marie. Photo courtesy of: Ontario Tourism. The highlight of this sightseeing vacation is the Agawa Canyon Tour Train. Travel 182 kilometres north along the lakes and granite landscape made famous by the Group of Seven artists. Enjoy time to explore the canyon during a lunch break before you begin a snaking trip back through ravines and lakes, and crossing gorges on trestle bridges. With stunning scenery and a relaxing train excursion, this is a quintessential Canadian experience. Be sure to bring your camera! On your motorcoach journey home, stop for a farewell lunch and a visit to Science North in Sudbury where interactive displays are exhibited on shelves of rock blasted from the Canadian Shield. Visitors are encouraged to explore and play with the hands-on exhibits. The autumn leaves fly by as you travel home from Sudbury aboard the DeNureTours motorcoach. Itinerary Day 1: Travel to Tobermory Day 2: Chi-Cheemaun ferry to Manitoulin Island, travel to Sault Ste. Marie Day 3: Full day excursion on the Agawa Canyon Tour Train Day 4: Science North in Sudbury, travel home Book early & Save Book by April 22, 2016 to save $50 per person. Book by June 17, 2016 to save $25 per person. PriceDoubleSingle $1,095 $1,345 Prices are per person and HST is extra. Price Includes > > > > > > Deluxe motorcoach transportation 3 nights accommodation 3 breakfasts, 3 lunches, 1 dinner All highlights listed DeNureTours Tour Director Connections Program (see page 4 for details) Accommodation Tobermory: Bruce Anchor Motel (1 night) Sault Ste. Marie: Delta Sault Ste. Marie Waterfront Hotel (2 nights) Redeem denuros to reduce your price! See page 22 for details. 21 Denuros Travel Rewards Our Way of Saying Thanks! When you travel with DeNureTours you automatically earn and accumulate denuros as soon as you depart on your first trip. All of the advantages of the denuros rewards program apply regardless of whether you make your vacation plans through a travel agent or with DeNureTours directly. How it works You earn denuros every time you travel with us. The number of denuros you earn depends on the value of the trip you take. For example, on a $2,000 trip, you would earn 100 denuros. Denuros are offered on the tour price. There is no expiry date for your denuros, they just continue to accumulate with each trip you take. A denuro is worth $1. If you accumulate 500 denuros, you have $500 in your account. How do I know how many denuros I have? Our records reflect your past travel history and we track your denuro balance. You can check your balance by calling our office or you can e-mail us at: [email protected]. Redeem your denuros for a 5% discount! You can redeem denuros to reduce the price of your trip by 5% up to a maximum of $100 per person – there is no need to watch for special dates, you can simply redeem them whenever you make your reservation. Free trips! Once you have accumulated enough to cover the entire cost of a trip, you can use denuros as payment. There are a limited number of seats held for this purpose, so we recommend you book early. Extra seat for more comfort On our Winter Longstay vacations in Florida and Myrtle Beach, you can redeem 250 denuros each way (500 denuros round trip) to reserve an extra seat and enjoy a little more room as you travel. There are a limited number of seats held for this purpose, so be sure to book early if you are looking for an extra seat. Refer a friend You can earn 50 denuros if you refer a friend to us, and they take a DeNureTours vacation. 22 Special denuro promotions! Throughout the year, you may receive special denuro offers from DeNureTours. These can include awarding bonus denuros for booking certain tours, or the opportunity to redeem more than 5% of the value of specified tours if you book within a certain time frame. Payment & Cancellation Information Payment Once you have made a booking, payment is requested in advance of travel. DeNureTours has the right to cancel your reservation if payments are not received, and can withhold any payments already made. Payment is accepted in cash, cheque, VISA or MasterCard. A deposit holds your reservation and is requested within 10 days of booking. See the chart below for deposit, final payment requirements and cancellation charges. After putting down a deposit to reserve your holiday, you can pay off your balance in installments of your choosing, so long as the balance is paid in full by the required date (see the chart below). Cancellation Charges There is a minimum $50 per person cancellation charge (see chart below). If DeNureTours cancels a departure, all money is refunded if no suitable alternative is chosen. Cancellation charges will apply if you need to cancel your trip and the amount of the charge is dependent upon the date you notify us of your cancellation in relation to your departure date. If you must cancel, please notify DeNureTours immediately to minimize the cancellation penalties as shown in the chart below. By purchasing Cancellation Insurance you can avoid penalties in the event that a medical emergency causes you to cancel. If you must leave your tour early, DeNureTours does not refund the value of the unused portion of your trip. Travel Agent fees and cancellation charges may also apply. DeNureTours is not responsible for other travel arrangements that your party has made outside the DeNure vacation, which are affected by cancellation. Changes After your deposit has been received, any change to your reservation incurs a $50 service fee per person. This is in addition to any change/cancellation fees that may be imposed by other parties such as airlines and cruise lines. Payment and Cancellation Charges Type of TourDeposit Balance Due CancellationCancellationCancellationCancellationCancellation (per person) (prior to departure) 91+ days 90-61 days 60-45 days 45-31 days Less than 30 days Touring Vacations (no flight component) $150 45 days prior $50 $50 $50 50% 100% Touring Vacations (with flight component) $800 60 days prior $50 $50 50% 50% 100% Winter Longstay by motorcoach $150 45 days prior $50 $50 $50 50% 100% Winter Longstay with WestJet flight package $800 60 days prior $50 $50 50% 50% 100% Winter Longstay with custom flight$150 + flight 45 days prior $50 + flight$50 + flight$50 + flight50% 100% Overseas Tours or Cruises $800 90 days prior $50040%75%75%100% Travel Insurance Travel Insurance Guests should not travel outside of the province without adequate medical and cancellation insurance. DeNureTours has a preferred supplier for medical and cancellation insurance. Travel Guard provides quality travel insurance options and have a global network of travel and emergency assistance services to help when you are most in need, 24 hours a day, 7 days a week. DeNureTours offers a range of choices including a complete package, medical only, cancellation only, insurance for individual tours, or even medical insurance as an annual plan. The cost of medical insurance varies depending on your age and medical condition. The cost of cancellation insurance varies depending on the value of the vacation purchased. Insurance premiums are non-refundable. DeNureTours Cancellation Protection Plan The DeNureTours Cancellation Protection Plan safeguards the financial investment you have made in your holiday. Offered on our motorcoach touring vacations only, this plan guarantees a full refund of all payments if you are unable to take your vacation for any reason. You may cancel right up to the day of departure without penalty. Premiums are due with your deposit and are non-refundable. This protection is not available on cruise tours or overseas vacations. On North American touring vacations with flights, the Plan is only applicable to the land portion of your holiday. The Cancellation Protection Plan does not include trip interruption insurance or medical insurance. 23 Important Details Terms and Conditions Please take the time to read and fully understand these conditions. Your payment of a deposit indicates your acceptance of these terms. Prices All prices are in Canadian dollars and are based on costs, tariffs, prices, airfares, taxes, levies, exchange rates, and other considerations calculated at the time of brochure production, August 1, 2015. All are subject to change. No surcharges regarding cost or currency fluctuations will be made to the land only price once your deposit is received. However, airport taxes, fuel surcharges and taxes, charges and levies imposed by a government or agency may be passed on at any time even after the deposit is received and until your vacation is paid for in full. If the total price increases by more than 7% you will have the option to cancel without penalty if you notify us within 7 days of the date we notified you of the surcharge. Publication Errors We try to ensure brochure accuracy at the time of printing. However, typographical, illustrative, or pricing errors may occur. We reserve the right to correct any errors without notice. Our Responsibility It is our intention to operate all tours as described. Operational situations occasionally force changes and we reserve the right to make adjustments where necessary. We have made arrangements with independent parties beyond our direct control to provide you with the travel services offered. We cannot be responsible for the acts or omissions of these parties, or anyone other than DeNureTours employees. DeNureTours reserves the right to make changes in the published itinerary whenever conditions warrant, or if deemed necessary for the comfort, convenience, or safety of the tour. When travelling outside Canada, you may find different living standards, practices and conditions with respect to the provision of utilities, services and accommodation. DeNureTours will not be liable for any loss or damage, injury or death that occurs as a result of government actions, terrorism, acts of God, late arrivals, missed connections and other factors beyond our direct control. In the event a departure must be cancelled or rescheduled, DeNureTours shall have no responsibility beyond the refund of all monies paid by the guest to DeNureTours. DeNureTours does not accept liability for any carrier’s cancellation penalty incurred by the purchase of a non-refundable airline or other ticket. Travelling with Mobility Aids (walkers, wheelchairs, scooters, oxygen) Please advise DeNureTours if you plan on travelling with a walker, wheelchair or scooter. With advance notice, DeNureTours motorcoaches can be modified to carry one scooter, and a limited number of wheelchairs and walkers. All are accommodated on a first-come first-served basis. For their own protection, DeNureTours staff is not permitted to provide assistance in lifting scooters or guests. If you require assistance that cannot be provided by your travelling companion, we will need to discontinue your trip. Activity Buses in Longstay destinations: All mobility aids must be stored in the lower storage areas of activity buses. Full dimensions of this compartment are 18” high, 48” wide, and 24” deep. If you are travelling with oxygen, or require the assistance of a service dog, special steps must be taken to prepare staff and fellow travellers, and even adapting the motorcoach, and it is important that DeNureTours be notified at the time of booking. If you require services of a personal nature such as eating, toileting or dressing, you must travel with a companion who can provide such 24 assistance. Neither fellow guests, nor DeNureTours employees will be available for such purpose. If you require special assistance that cannot be provided by a person accompanying you, we may be unable to accept your reservation. Guests must ensure they are capable of the physical demands of travel. In accordance with the requirements of the “Accessibility for Ontarians with Disabilities Act,” DeNureTours maintains an Accessible Customer Service Plan. Details of this Plan can be found on our website (www.denuretours. com) under the “Our Company” tab, or they are available upon request by contacting our office. Guest’s Responsibility DeNureTours reserves the right to terminate the vacation (or remaining part thereof) of any guest whose inappropriate actions or conduct adversely affects others, including other guests, employees of DeNureTours, and employees of partner establishments. A DeNureTours staff member will make that determination, and if the vacation is terminated, there will be no refund for any unused portion, and all costs of returning to the point of embarkation will be borne by the guest. DeNureTours reserves the right to deny your reservation. You must at all times comply with the laws, customs, and drug regulations of countries visited. Identification Passports are required for all travel outside of Canada. For cruises and overseas tours, your passport must be valid for 6 months after your vacation return date and you may require visas. Different countries require different citizenship documentation and although we will advise you of the requirements, it is your responsibility to obtain the proper documentation. Travelling within Canada requires government issued photo identification. DeNureTours will not be responsible for passengers denied access to any country, or for re-entry into Canada. To facilitate border crossing, please keep your identification with you. Please note that entry into another country may be refused even if the required information and travel documents are complete. Obtaining and carrying these documents is your responsibility. DeNureTours will not be responsible for obtaining required travel documentation for any guest, or for delays, damages, and/or losses including missed portions of your vacation related to immigration related issues. Connections Program Depending on where you live, we assist with arrangements so you can begin your vacation refreshed. Either a complimentary or subsidized taxi, a complimentary pre-tour hotel, or a transportation credit is offered. For guests travelling on a twin (double) fare, the same service is offered to each partner whether it is a taxi fare from one address or sharing a hotel room. For partners with different addresses, extra taxi charges will apply. If you require accommodation upon your return, additional charges will apply. For taxi fares outside the complimentary zone, a subsidized fare may be available. All pre-tour hotels (except the Comfort Inn in Sarnia) offer complimentary parking for up to 17 days for guests who stay the night prior to their trip. The Connections Program is not included unless flights are booked through DeNureTours. Travelling by Motorcoach The coach makes plenty of stops for you to stretch your legs, grab a bite to eat and use the washroom. Our guests tell us that they appreciate the cleanliness of our coaches, and in the past we have refrained from allowing any eating on the coach. However, we now invite guests to eat packaged snacks providing they are not dairy products or chocolate coated. Since the coach stops regularly for meal stops, we ask that guests do not bring meal items on the bus such as burgers, fries, pizza, subs or food that has a strong smell, and that any drinks be in containers with screw-on lids. All coaches are washroom equipped and regular comfort stops are made. On all touring vacations, seating is subject to availability and is assigned on a first-come, first-served basis. Single travellers are seated with other single travellers. On Sunshine Express vacations, seats are assigned for both the southbound and northbound portions of your trip, and although we try to avoid changes, seat numbers could change before departure. On touring vacations, DeNureTours employs a daily seat rotation system that is designed to offer each guest different viewing positions from the motorcoach. We do not set aside a special seat for those who do not wish to take part in the rotation. Important Details Flight Arrangements On touring vacations that begin and/or end with a flight, transfers to your first hotel from the airport, and from your last hotel to the airport are complimentary for guests who purchase their airfare through DeNureTours. If guests make their own flight arrangements, DeNureTours can assist with transfer details, but there may be an additional cost. The Connections Program is not included unless flights are booked through DeNureTours. When booking a vacation that includes flights, your reservation will require your full legal name as it is shown on government-issued identification. For flights outside of Canada, we require your passport number, date it was issued, where it was issued, and its expiry date. Once a flight is booked it is non-refundable and any changes to name or details may not be possible or may be charged penalties by the airline. Many airlines now charge for pre-assigning seats. Where pre-assigned seats are not offered, guests must contact the airline directly to arrange seating assignment, and it may be subject to an additional fee. Seating is solely under the airline’s control, as are itinerary changes due to flight delays and scheduled changes. Flight delays, flight cancellations and schedule changes are the responsibility of the airline. DeNureTours will not be responsible or liable for such delays or rescheduling, or any additional charges that may be involved. Special meal requests, where available on airlines, can be requested at time of booking. DeNureTours cannot guarantee the request will be granted. Luggage On all vacations, one carry-on bag is permitted, with dimensions not exceeding 16”x 12”x 8”(40 x 30 x 20cm). On sightseeing vacations, a single piece of luggage is allowed with dimensions not exceeding 30”x 18”x 10” (76 x 46 x 25cm) and weight not exceeding 50lbs (23kg). On Winter Longstay vacations, two pieces of luggage are permitted. The tour price includes luggage handling at all hotels upon arrival and at departure. If your vacation involves a flight, you will be subject to the luggage size and weight restrictions imposed by the air carrier. With your travel documents, DeNureTours will advise you of the luggage restrictions and cost per checked bag. Airline baggage fees may apply and are not included in the tour price. Although DeNureTours staff is careful with your luggage, please ensure that your luggage is in a condition sufficient to withstand the normal loading, unloading and delivery process. DeNureTours does not accept liability for damage to luggage such as: broken wheels or feet, lost pull straps, damage to retractable luggage handles, or damage resulting from over-packing luggage. Accommodation The hotel names and cruise ships we have listed are published in good faith. Occasionally, accommodation substitutions will be required and in such a case, DeNureTours will provide a substitute of a similar or better standard than those named. On North American touring vacations, where we may use a number of different hotels in transit to our destination, hotels may be listed as “TBA.” Please advise DeNureTours or your travel agent of any special requests regarding accommodation at time of booking. 1-800-668-6859 • www.denuretours.com 71 Mount Hope Street, Lindsay, Ontario, Canada K9V 5N5 Itinerary Variations DeNureTours strives to improve vacation itineraries, services and features. If improvements can be made, or if circumstances beyond our control make it necessary to make changes, we reserve the right to vary itineraries. On vacations that include cruises, the ship or its itinerary may be changed for operational reasons by the cruise line. Tour Price All prices listed are per person and are in Canadian dollars. Winter Longstay prices include: luxury air-conditioned motorcoach transportation with washroom and Wifi access (where available), accommodation, local activities, shuttle transportation at destination, luggage handling (except at airports), services of a DeNureTours representative, specified meals and all taxes. Touring vacation prices include: luxury air-conditioned motorcoach transportation with washroom and Wifi access (where available), well-situated overnight accommodation, luggage handling (except at airports), services of a Tour Director, host or local guides, as well as all sightseeing, some meals, welcome and farewell dinners (where specified), airport transfers (conditions apply) and service charges as specified in your itinerary. HST is only applicable on vacations that overnight in Canada. Cruise vacation prices include: ship accommodation, luggage handling (except at airports), services of a Tour Director or host, shipboard gratuities, meals, dining reservations, and service charges as specified in your itinerary. Vacations that involve a cruise may be subject to a fuel surcharge imposed by the cruise line, and these charges are not included in the vacation price. “Create Your Own Memories” In order to enhance your experience on certain tours, we offer an exciting array of additional optional excursions and activities, that we have called the “Create Your Own Memories” program. These excursions and activities are optional and are offered at either special prices or at no extra charge. These must be booked in advance, and have been carefully chosen to coincide with highlights available at the time of your visit. A detailed list and cost of these excursions will be included with your travel documentation. Gratuities A suggested gratuity of $4 per person per day for Tour Directors and motorcoach Drivers, and $2 per person per guide for a local city guide (or equivalent in local currency) is simply a guideline. When meals are included in the tour price, the gratuity is also included. For meals and beverages that are not included in the vacation price, your Tour Director will advise you on the recommended tipping. Data Protection To process your reservation, DeNureTours will need personal information including your name, address, telephone number, email address, passport number, date of birth, citizenship, and information you have disclosed regarding health, medical, dietary, mobility, and other special requirements. This personal information may be passed on to other suppliers of your travel arrangements in addition to public authorities (such as customs and immigrations), and security organizations as required by law. In making your booking, you consent to your personal data being passed to relevant third parties as set out above. DeNureTours may also use your personal information to review and improve our services, and may contact you (by post, email and/or telephone) about other vacations and services offered by DeNureTours. If you do not want to receive this information please advise us. Lost and Found Items left behind on a tour will be returned at the owner’s expense. DeNure Tours Ltd HST # R101883924 Travel Industry Council of Ontario Registration numbers 50009376 and 50009377 25