Cruising 2016 - DeNure Tours
Transcription
Cruising 2016 - DeNure Tours
C r u i s i n g 201 6 Cruising Why our Guests Love it! Tour Routes We have developed a selection of cruises to destinations throughout North America. We take care of the details, and offer cruise prices that include an outside stateroom and shipboard gratuities. During your cruise, a DeNure representative is on-hand to assist you with any unexpected concerns that may arise. To ensure that your cruise experience meets your expectations, we have partnered with cruise lines that we feel best suit our guests. The maps on this page indicate the routing and departure points for our vacations. If you live outside of the routing area indicated, you may wish to take advantage of our Connections Program to meet the coach. Please see page 4 for details. For North American Touring Vacations by motorcoach, the routing and U.S. border crossing depends on the first day’s destination. The route for motorcoach tours is shown with each itinerary. Route A Table of Contents Connections Program................................................. 4 Denuros Travel Rewards............................................. 18 Important Details........................................................ 20 Our Coaches.............................................................. 5 Payment & Cancellation Information........................... 19 Tour Routes............................................................... 2 Travel Insurance........................................................ 19 Ways to Save.............................................................. 3 Route A: Travels westbound on Highway 401 crossing the border in Sarnia. Route B Cruising Route B: Travels around the Golden Horseshoe crossing the border in Niagara. Route C For more information on any of our Cruises contact your local travel professional or visit www.denuretours.com. 2 Route C: Begins in Toronto and travels eastbound on Highway 401, crossing the border in Gananoque. (Lindsay and Peterborough guests meet the coach in Port Hope) Cover photo and photo above courtesy of: Holland America Line. Alaska Tour & Cruise (19 Days).................................. 14 Bermuda Cruise (11 Days)......................................... 12 Canada & New England Cruise (9 Days)..................... 16 NEW: Cruise of the Atlantic Coast & Nautilus Stay (27 Days)....................................... 6 Discover North America (27 Days).............................. 8 New Orleans Tour & Cruise (17 or 11 Days)................ 10 Ways to Save Book Early Touring & Cruise Vacations: Enjoy savings of up to $200 per person if you book your vacation before the early booking dates that are noted on each tour itinerary. This offer can be combined with denuros redemption and the “Take Multiple Vacations in 2016” promotion. Winter Longstays: Book a longstay vacation to Florida or Myrtle Beach 6 months in advance and save! On a trip that is 24 days or longer, save $75 per person. On a 17-day trip, save $50 per person, and on a 10-day trip, save $25 per person. This offer can be combined with denuros redemption and the “Take Multiple Vacations in 2016” promotion. Children Travel for Free Travel by DeNureTours motorcoach to your longstay vacation in Daytona Beach in August 2016, and you can bring your youngsters for no charge! The recommended age is 8 – 16 years. One child per paying adult, maximum 4 people per room. Adults must be at least 25 years of age. This offer cannot be combined with other Travel With Family group discounts and adults must be paying guests, not redeeming denuros for a FREE trip. Solo Travellers Take Multiple Vacations in 2016 On Cruises or Touring Vacations, you can sign up for our Twin Share Program. Call early to have your name listed and increase your chances of finding a suitable match. This program is not available for Winter Longstay vacations to Florida or Myrtle Beach. Book two or more trips (each a minimum of 7 days in duration) and save $50 per person for each of the second, third and fourth trips. This can be combined with ‘Book Early’ savings, and denuros redemption. A separate deposit is required for each reservation, but this does not apply to free trips acquired with denuros. Redeem denuro Travel Rewards Travel with Friends or Family When you travel with DeNureTours you earn and accumulate denuros. If you have accumulated enough denuros to cover the entire cost of a trip, you can use denuros as payment for a FREE trip. Or, redeem your denuros to reduce the cost of your vacation by 5%, up to a maximum of $100 per person. See page 18 for more information about denuro Travel Rewards. Organize a family reunion or get-together with friends. Share the savings or treat one of the guests to a FREE seat. Book 8 paying guests, and get 50% off the 8th twin fare* OR Book 15 paying guests and the 16th place is FREE* For larger groups, customize your own tour for greater savings! *Base twin fare, not including flights, cruises, or HST. Refer a Friend When you refer a friend who subsequently travels with DeNureTours, we reward you with 50 denuros that can be used for $50 in future savings. 3 Connections A Door-to-Door Taxi Service or Pre-tour Hotel Option 1: Taxi Begin your vacation refreshed and free of stress. The Connections Program is unique to DeNureTours and lets you decide how best to start your holidays. Choose one of the following options: We will arrange complimentary door to door taxi service (where available) from your home to the nearest pickup point, or the Toronto Pearson International Airport. Option 2: Complimentary Accommodation Complimentary accommodation the night prior to your trip is offered if you reside outside of our designated complimentary pickup areas, or if you are flying into Toronto to join one of our vacations. For the convenience of out-ofprovince guests, or guests from communities outside the door-to-door taxi service range, complimentary overnight accommodation is offered at a Toronto airport hotel. The same complimentary accommodation is also available at the following locations: Howard Johnson in Lindsay, Holiday Inn Express in Bowmanville, Best Western in Cambridge, Best Western in St. Catharines, Courtyard by Marriott in London and Comfort Inn in Sarnia. Parking while you are away is based on availability and may have an additional charge. Option 3: Credit A transportation credit is given when neither taxi nor accommodation options are suitable. Vacations that begin with a Flight The Connections Program is only offered to guests who book their flights through DeNureTours. Photo bottom courtesy of: WestJet. 4 Our Coaches Wifi Access Multi-Channel Audio Personal Headsets Increased legroom Reclining Seats Pillows and Blankets (Florida and South Carolina) Luxury Motorcoaches Washroom on board Your personal space is precious. That’s why we made more of it. Travelling on a DeNure luxury touring coach is an experience like no other. We have a maximum of 44 seats for our Sunshine Express coaches and 42 seats for our North American touring coaches. We have removed over 20% of the seating on our motorcoach to provide extended leg room and greater recline of your seat so you can sit back, relax and enjoy the journey. Seating and TV Screen Locations Seating and TV Screen Locations Coach Seating Layout Door Side Door Side 12 11 10 9 8 7 6 5 4 3 2 1 12 11 10 9 8 7 6 5 4 3 2 1 Drivers Side Drivers Side 26 25 24 23 22 21 20 19 18 17 26 25 24 23 22 21 20 19 18 17 5 ew 27 Days Celebrate the beauty of autumn as you cruise the Atlantic seaboard and enjoy a restful stay in Florida. October 7, 2016 Travel east and south on this restful holiday to the Atlantic coast and along the eastern seaboard, to relax in the Florida sunshine. Halifax, NS DeNureTours has combined a colourful fall sightseeing cruise with a Florida getaway. Travel by motorcoach to Montreal and stay overnight in the heart of the city. Take in a guided city tour before boarding Holland America’s spacious, mid-sized cruise ship the ms Veendam. Unpack and enjoy the next 13 days of sailing. Visit Quebec City and cruise the Gulf of St. Lawrence on the way to the Maritimes. Continue your Canadian exploration in the ports of Charlottetown, Sydney and Halifax and see gorgeous displays of fall colour along the way. As you journey southward, stop in Bar Harbor, Boston, New York City, and delightful Charleston. Your final stop is in Fort Lauderdale. Upon your arrival, board a motorcoach to transport you to the Nautilus Inn in Daytona Beach, the pride of DeNureTours. Nautilus Inn, Daytona Beach Settle into your oceanfront accommodation for nine nights. Breakfast and a daily manager’s cocktail reception offer the chance to mingle with fellow guests during your stay. Select a spot to relax either on the beach or around the pool, or take advantage of some of the activities and excursions available exclusively to DeNureTours guests at the hotel. After nine days by the ocean, board the DeNure motorcoach for a leisurely paced journey home with overnight hotel stops en route. Stay in historic St Augustine, Florida, Marietta, Georgia, and Lima, Ohio. While travelling home all breakfasts and dinners are included. Itinerary Day 1: Travel to Montreal Day 2: City tour, board ship Day 3: Quebec City, QC Day 4: Cruise the Gulf of St. Lawrence Day 5: Charlottetown, PE Day 6: Sydney, NS Day 7: Halifax, NS Day 8: Bar Harbor, ME Day 9: Boston, MA Day 10: At sea Day 11: New York City Day 12: At sea Day 13: Charleston, SC Day 14: At sea Day 15: Disembark in Fort Lauderdale, FL, travel to Daytona Beach Day 1623: Nautilus Inn Day 24: Travel to St. Augustine, FL Day 25: Travel to Marietta, GA Day 26: Travel to Lima, OH Day 27: Arrive home 6 Photo top courtesy of: Nova Scotia Tourism & Culture, bottom: Daytona Beach CVB. N Cruise of the Atlantic Coast & Nautilus Stay Atlantic coast & Florida Tour Highlights > > > > > > > Activity Rating: 1 2 3 4 5 Montreal guided city tour Cruising from Montreal to southern Florida Relaxing 9 nights in an oceanfront efficiency unit at the Nautilus Inn in Daytona Beach Daily breakfast and happy hour at the Nautilus Inn Shuttles to local attractions and dinner outings in Daytona Beach St. Augustine trolley tour Daytime only motorcoach travel from Florida to Ontario with 3 overnight stops en route Québec City St. Lawrence River Montréal Sydney Prince Edward Island Halifax Bar Harbor Toronto Boston New York Lima Marietta Charleston St. Augustine Daytona Beach Montreal Fort Lauderdale Book early & Save Book by April 22, 2016 to SAVE $150 per person. Price Double Single $7,295 $10,195 Prices are per person. HST does not apply. Price Includes Montreal, Quebec Photo courtesy of: © Tourisme Montréal, Stéphan Poulin. Spend time in cosmopolitan Montreal en route to your ship. While fall foliage season in Quebec runs from about September to early November, the Greater Montreal Area tends to peak the latest – so keep your cameras ready as you travel! While there, a guided city tour showcases historic Mont Royal, the pride of Montrealers. It is the work of New York Central Park designer Frederick Law Olmsted and offers a sprawling, leafy playground that’s perfect for any outdoor activity. In fine weather, you can enjoy panoramic views from the Kondiaronk Lookout. Experience the charm of Old Montreal with its cobbled streets, charming buildings and rich French heritage. Old Montreal is home to some of the most delectable French patisseries and boutique food shops, many of which are housed in old factories and showrooms from the 19th century. Explore the commerce of St. Catherine Street. This historic area has been home to many of Montreal’s prominent department stores, including former iconic retailers such as Eaton’s, Morgan’s, Simpson’s and Dupuis Freres. Today, the Morgan’s building is home to Hudson’s Bay Company, while Eaton’s was converted to the Complexe Les Ailes. However, The Ogilvy’s department store remains a fixture on St. Catherine Street, although it is now a collection of boutiques rather than a single store. > > > > > > > > > > Deluxe motorcoach transportation 26 nights accommodation (1 night en route to ship, 9 nights at the Nautilus Inn, 13 nights on cruise, 3 nights en route returning) 26 breakfasts, 12 lunches, 17 dinners 13-day southbound Atlantic Coast cruise aboard the ms Veendam (outside cabin, Category D) Breakfast and Manager’s Cocktail reception daily at The Nautilus Inn Shuttle bus to shopping, evening restaurants and local attractions in Daytona Beach Shipboard meals and gratuities DeNureTours Tour Director All taxes and port charges Connections Program (see page 4 for details) Accommodation Montreal, QC: Best Western Ville Marie Hotel (1 night) Holland America: ms Veendam (13 nights) Daytona Beach, FL: Nautilus Inn (9 nights) St. Augustine, FL: Holiday Inn & Suites (1 night) Marietta, GA: Hampton Inn (1 night) Lima, OH: Holiday Inn (1 night) Redeem denuros to reduce your price! See page 18 for details. 7 27 Days April 7, 2016 Your holiday begins with a relaxing three-day journey to Fort Lauderdale, Florida. There, you will board Holland America’s ms Nieuw Amsterdam for a 19-day cruise. Sailing southward, enjoy a visit to Cartagena, Colombia before beginning your 82 kilometre journey through the locks of the Panama Canal connecting the Atlantic to the Pacific Ocean. Marvel at the sailing precision required to navigate these locks that measure only a few metres wider than your cruise ship! U Panama Canal This month-long journey by coach, cruise and rail is an opportunity to see the continent as you never have before! T Discover North America SO San Diego, California 8 As you leave your ship behind, travel from Seattle to Vancouver with some time to explore this iconic Canadian city before boarding your train that evening. Linking Vancouver and Toronto, VIA Rail’s “Canadian” route takes you through the majestic Rocky Mountains, across Canada’s prairies and southward through Ontario. You’ll see it all from the exclusive Skyline car or from the comfort of your washroom-equipped private cabin. Surrounded by breathtaking landscapes, the train trip is sure to cap off this amazing continental holiday. Itinerary Day 1: Travel to Lima, OH Day 2: Marietta, GA Day 3: Titusville, FL Day 4: Board cruise Day 5-6: At sea Day 7: Cartagena, Colombia Day 8: Transit Panama Canal Day 9: At sea Day 10: Puerto Caldera, Costa Rica Day 11: Corinto, Nicaragua Day 12: Puerto Quetzal, Guatemala Day 13: Puerto Chiapas, Mexico Day 14: Santa Cruz Huatulco, Mexico Day 15: At sea Day 16: Puerto Vallarta, Mexico Day 17: Cabo San Lucas, Mexico Day 18: At sea Day 19: San Diego, California Day 20-21: At Sea Day 22: Victoria, BC Day 23: Disembark in Seattle, WA to travel to Vancouver, board VIA Rail train Day 24-26: VIA Rail’s Canadian route train journey Day 27: Arrive home Photo top courtesy of: Holland America Line. LD O Continue your adventure along the Pacific coast, stopping to visit Costa Rica, Nicaragua, and Guatemala. You’ll also experience the Mexican ports of Puerto Chiapas, Huatulco, Puerta Vallarta and Cabo San Lucas. Sprinkled with relaxing days at sea, your cruise continues with visits to San Diego, California and Victoria, British Columbia before reaching your final port of call in Seattle, Washington. Discover North America Highlights > > > > Activity Rating: 1 2 3 4 5 Circle North America in one trip! East to West passage through the Panama Canal Tour of Vancouver, BC Travel VIA Rail’s iconic Canadian Route from Vancouver to Ontario Cartagena, Colombia Puerto Caldera, Costa Rica Corinto, Nicaragua Puerto Quetzel, Guatemala Puerto Chiapas, Mexico > > > > > Santa Cruz Huatulco, Mexico Puerto Vallarta, Mexico Cabo San Lucas, Mexico San Diego, California Victoria, BC VIA Rail’s “The Canadian” T > > > > > U T Ports of Call O Price DoubleSingle $8,395 $11,195 Prices are per person. HST does not apply. SO LD Price Includes Via Rail’s Canadian Route Photo courtesy of: VIA Rail. Day 23-26: Vancouver to Ontario on VIA Rail: Linking Ontario and Vancouver, “the Canadian” is one of the world’s most popular train journeys. Breathtaking landscapes, attentive service and outstanding dining inspires fond memories for generations. Offering classic ambience and cozy cabins with upper and lower ‘bunk’ sleepers, the cars on “the Canadian” evoke memories of times gone by. Savour freshly prepared meals each day in the refurbished dining cars. Along the way, appreciate the beauty of Canada like never before: the breathtaking Rockies, the western Prairies, and the immense boreal forest reflected in the lakes of northern Ontario. Stop in Jasper, Edmonton, Saskatoon and Winnipeg along the way. Day 27: Arrive Home: Disembark the train in Washago where the DeNure motorcoach will be waiting to take you home. > > > > > > > > > > > Deluxe motorcoach transportation to Fort Lauderdale 3 nights accommodation en route 26 breakfasts, 21 lunches, 26 dinners 19-day cruise on the ms Nieuw Amsterdam (outside cabin, Category DD). Other cabin types may be available, ask for rates. Shipboard meals and gratuities Transfer from Seattle to Vancouver 5-day VIA Rail trip in a private cabin Gratuities for VIA Rail staff All highlights listed DeNureTours Tour Director Connections Program (see page 4 for details) Accommodation Lima, OH: Holiday Inn & Suites (1 night) Marietta, GA: Hampton Inn (1 night) Titusville, FL: Holiday Inn (1 night) Fort Lauderdale, FL: ms Nieuw Amsterdam Holland America Line (19 nights) VIA Rail: (4 nights) Redeem denuros to reduce your price! See page 18 for details. 9 New Orleans Tour & Cruise 17 or 11 Days 17 Days: March 28, November 14, 2016 11 Days: March 31, November 17, 2016 French Quarter Festival This 17-day holiday offers the perfect combination of history and natural wonders as you explore New Orleans and sail the Western Caribbean. DeNureTours is excited to offer this sightseeing and cruise tour of New Orleans and the Western Caribbean, giving you the choice of 11- or 17- day itineraries. Both offer the perfect combination of history and natural wonders, and boast DeNureTours’ signature attentive service and ideal mix of free time and guided informative tours. Travel aboard a DeNureTours luxury motorcoach on a journey to New Orleans, stopping in Nashville for a performance of the Grand Ole Opry. Your pre-cruise time in New Orleans includes a guided tour of the city’s highlights and a visit to Mardi Gras World for a behind-the-scenes tour. Experience the rustic side of New Orleans on a swamp tour, and enjoy the classic ambience of a Steamboat dinner cruise. Norwegian Dawn Your first port of call is the island of Cozumel, off the tip of the Yucatan Peninsula. Next, you will visit Belize City, once home to a complex Mayan civilization. Then it’s on to Roatan, just 30 miles off the coast of Honduras, and teeming with marine life and home to some of the best pillar coral in the Caribbean. The coastal paradise of Costa Maya features stunning beaches with soft sand. When you return to New Orleans, begin your northward journey aboard the DeNureTours motorcoach, stopping in Memphis, TN to pay homage to “The King” at his home in Graceland, and spend time in the city of St. Louis. Itinerary Day 1: Travel to Lima, OH, welcome dinner Day 2: Nashville, TN Day 3: Nashville sightseeing Day 4: New Orleans, LA (11-day guests arrive) Day 5-6: New Orleans sightseeing Day 7-13: Cruise Day 14: Disembark, travel to Memphis, TN (11-day guests fly home) Day 15: Travel to St. Louis, MI Day 16: Travel to Lima, OH Day 17: Arrive home 10 Photo top courtesy of: New Orleans CVB, bottom: Norwegian Cruise Line. Board the Norwegian Dawn for a 7-day cruise of the Western Caribbean. Your tour price includes an oceanview stateroom (Category OB), however you may choose the luxury of your own outdoor living space with a verandah stateroom. Two days at sea will ensure you take time to relax and enjoy your ship’s amenities. New Orleans Tour & Cruise Highlights > > > Activity Rating: 1 2 3 4 5 Route A – See page 96 Nashville: Guided city tour, Grand Ole Opry New Orleans: Guided city tour, Mardi Gras World behind-the-scenes tour, Swamp tour, and Steamboat dinner cruise Tour of Graceland in Memphis, TN Ports of Call > > > > > Cozumel, Mexico Belize City, Belize (March departure only) Roatan, Bay Islands Harvest Caye, Belize (November departure only) Costa Maya, Mexico Roatan Book early & Save Book the November departure by April 22, 2016 to SAVE $200 per person. 17-Day tour DoubleSingle March 28, 2016 $5,195 $7,895 November 14, 2016 $5,195 $7,895 Prices are per person. HST does not apply. Price Includes 11-Day tour March 31, 2016 November 17, 2016 Double Single $4,495 $6,495 $4,495 $6,495 This tour is perfect for those who are looking for a shorter vacation. Guests will fly to New Orleans instead of taking the motorcoach. Once there, they will meet the rest of the group and enjoy three days of sightseeing in New Orleans before boarding the ship. Upon disembarkation in New Orleans, guests will fly back to Canada. Price Includes: Return flight to New Orleans from Toronto, 3 nights in New Orleans (includes city tour, Mardi Gras World behind-the-scenes tour, Swamp tour and Steamboat dinner cruise), 7-day Western Caribbean cruise on the Norwegian Dawn (outside cabin Category OB), shipboard meals and gratuities, DeNureTours Tour Director, Connections Program (see page 4 for details), and all taxes and port charges. > Deluxe motorcoach transportation >Accommodation > 16 breakfasts, 6 lunches, 11 dinners > 7-day Western Caribbean cruise on the Norwegian Dawn (outside cabin Category OB) > Shipboard meals and gratuities > All tour highlights listed > DeNureTours Tour Director > All taxes and port charges > Connections Program (see page 4 for details) Accommodations Lima, OH: Hampton Inn & Suites (1 night) Nashville, TN: Hampton Inn (2 nights) New Orleans, LA: Hampton Inn & Suites (3 nights) Cruise: Norwegian Dawn (7 nights) Memphis, TN: Hampton Inn & Suites (1 night) St. Louis, MO: Drury Plaza (1 night) Lima, OH: Holiday Inn & Suites (1 night) Redeem denuros to reduce your price! See page 18 for details. 11 Bermuda Cruise Peaceful pink sandy beaches and a unique island heritage welcome you on this relaxing 7-day cruise to Bermuda. 11 Days September 10, October 15, 2016 Bermuda Set sail with DeNureTours on an 11-day adventure to Bermuda! Your sightseeing tour starts with a relaxing motorcoach ride to New York City before boarding the newest ship in the Norwegian Cruise Line’s fleet, the Norwegian Breakaway. Spend two days exploring your ship as you sail to King’s Wharf, Bermuda. Enjoy delectable dining options, including a selection of specialty restaurants complete with ‘al fresco’ dining areas. As always, Norwegian features a variety of entertainment options and of course all of the amenities you would expect to find on today’s cruise ships. Arrive refreshed and relaxed in Bermuda for three leisurely days in port! The island measures barely two miles across at its widest point, making island exploration accessible and convenient. An included excursion introduces you to the island, while a 2-day transportation pass allows you to use the ferry and island bus system during your stay. After you’ve soaked up the sun in Bermuda, it will be time to sail back to New York City. Enjoy overnight accommodation in New York City with a tour of the ‘Big Apple’, a Broadway performance, Top of the Rock and free time before travelling home. Itinerary Day 1: Travel to Clarks Summit, PA, welcome dinner Day 2: Board the Norwegian Breakaway Day 3-4: Days at sea Day 5-7: Docked at King’s Wharf, Bermuda Day 8: At sea Day 9: Disembark, New York City sightseeing, Broadway show performance Day 10: Rockefeller Center, travel to Verona, NY Day 11: Journey home 12 Photo bottom courtesy of: Norwegian Cruise Line. Norwegian Breakaway Stroll the pink sands, play world-class golf courses, or take time to explore Hamilton, the capital of Bermuda. Visit galleries, museums, and the best selection of Bermuda’s shops, cafes, restaurants, and pubs. Be sure to admire the famous Bermuda shorts! You’ll also have time to explore the history of the west end of the island from the Royal Dockyard. Experience the British flavour of the Island as you take high tea or try a British beer, sometimes served warm. Bermuda Cruise Highlights > > > > > > Activity Rating: 1 2 3 4 5 Included excursion: Bermuda Cross Island Tour 2-day transportation pass in Bermuda Accommodation in the heart of Manhattan Guided city tour of New York City Excursion to the Top of the Rock Observation Deck Orchestra seats at a Broadway show performance C B Route B & C – See page 96 Book early & Save Book a fall departure by April 22, 2016 to save $100 per person. PriceDoubleSingle St. George’s Harbour Exploring Bermuda Bermuda’s public transportation system features colourful ferries and island buses that are easy to navigate. This helps to ensure that visitors can easily explore all points of interest in just a few days. Here are a few tips for using your included 2-day transportation pass for buses and ferries. The island’s buses are frequent, plentiful and service most areas of interest. You can’t miss them – they are painted pink with blue stripes! With 11 bus routes, the transportation system has the entire island covered. Photo courtesy of: Bermuda Tourism Authority. All Bermuda bus stops are marked by poles painted – like the buses – in pink and blue. They are all “request” stops which means that if no passengers are waiting to get on or off at a particular stop, the bus driver will not stop. If the pole by the bus stop is PINK, the bus will be travelling towards the city of Hamilton. If the pole is BLUE, the bus will be travelling away from Hamilton. If a bus passes you without stopping, it may be full. Route 7 is the most popular route for visitors as it travels between King’s Wharf and Hamilton. Along the way, the bus stops at some of the island’s most popular beaches and major attractions such as the Gibbs Hill Lighthouse and the Botanical Gardens. $4,495 $6,495 Route B: October 15, 2016 Route C: September 10, 2016 Prices are per person and HST does not apply. Price Includes > > > > > > > > Deluxe motorcoach transportation Pre/Post cruise accommodation 10 breakfasts, 7 lunches, 10 dinners 7-day cruise on the Norwegian Breakaway (outside cabin, Category OB) Shipboard meals and gratuities All highlights listed DeNureTours Tour Director Connections Program (see page 4 for details) Accommodation Clarks Summit, PA: Nichols Village Hotel & Spa (1 night) Cruise: Norwegian Breakaway (7 nights) New York City, NY: Hyatt Times Square (1 night) Verona, NY: Turning Stone Resort (1 night) Four public ferry routes offer a picturesque alternative for travel around the island. These relaxed sea routes are unequalled, offering a superb sea or harbour crossing in unrivalled scenery. The orange ferry route runs directly from King’s Wharf to the historic town of St. George. It docks just a short walk from Kings Square, the main square in town, and most of the town’s attractions surround the square. Redeem denuros to reduce your price! See page 18 for details. 13 Alaska Tour & Cruise 19 Days June 22 and July 20, 2016 Mendelhall Glacier in Juneau Majestic and wild landscapes are the backdrop for this cruise and coach tour of Alberta, British Columbia, the Yukon, and Alaska. Explore the northern towns and cultures of Alberta, British Columbia, the Yukon, and Alaska on this spectacular 19-day sightseeing vacation. This cruise and motorcoach tour of Alaska and Western Canada offers easy walking tours, comfortable accommodation and DeNureTours’ signature attentive service. Majestic mountains, breathtaking scenery and abundant wildlife slip by as you journey through Western Canada and the Yukon en route to Watson Lake, Whitehorse and Dawson City. Highlights include the Sign Post Forest, the Cassiar Mountains, crossing the Great Divide and panning for gold in Dawson City. Then, call Holland America Line’s ms Noordam home for the next 7 days. Cruise through Glacier Bay National Park, a UNESCO World Heritage Site and enjoy two included excursions that are exclusive to DeNure guests! Finally, a journey through the iconic Inside Passage is a rare chance to gaze upon some of the grandest coastal scenery on the continent. Watch for glaciers, sea lions, whales, and eagles! Itinerary Day 1: Fly to Grand Prairie, AB, travel to Dawson Creek, BC Day 2: Fort Nelson, BC Day 3: Muncho Lake, BC Day 4: Watson Lake, YT Day 5: Whitehorse, YT Day 6: Dawson City, YT Day 7: Sightseeing in Dawson City, YT Day 8: Tok, AK Day 9-10: Denali National Park, AK Day 11: Anchorage, AK Day 12: Travel to Seward, AK, board cruise Day 13-18: Glacier Bay Discovery cruise Day 19: Disembark in Vancouver, BC, fly home 14 Photo top courtesy of: Travel Alaska, bottom: Rocky Grimes. White Pass & Yukon Railroad Once in Alaska, enjoy spectacular views in all directions from the Top of the World Highway. Experience Denali National Park with a tour of the Park’s interior where you will be awestruck at the grandeur of Mount McKinley, the highest mountain peak in North America. An orientation tour of Anchorage, Alaska’s largest city, is a chance to explore the city’s unique Russian and Native Heritage. Alaska Tour & Cruise Highlights > > > > > > > > > > Activity Rating: 1 2 3 4 5 Mile Zero of the Alaska Highway Sign Post Forest Whitehorse Frantic Follies Stage Show S.S. Klondike National Historic Site Guided tour of Dawson City and a gold mine Top of the World Highway Santa Claus House, North Pole Alaska Denali National Park wilderness excursion and show Iditarod Sled Dog Race Headquarters Cruise the Inside Passage to Vancouver Glacier Bay Book early & Save Book by January 22, 2016 to save $100 per person. Price DoubleSingle $9,295 $13,595 Prices are per person. HST is included. Call for flight prices from other Canadian cities. 7-Day Glacier Discovery Cruise Day 13: At Sea: As your ship sails southward, relax and enjoy the scenery or explore the ship’s amenities. Day 14: Glacier Bay: Cruise through Glacier Bay National Park, home to sixteen dazzling tidewater glaciers. A UNESCO World Heritage Site, the Park has more actively calving tidewater glaciers than anywhere else in the world. Watch as monumental chunks of ice split off a glacier and fall into the sea shooting water hundreds of feet into the air. Day 15: Haines, AK Included Excursion: Enjoy an included excursion today. Travel by ferry to Skagway and board the White Pass & Yukon Route Railroad for a 3.5 hour journey through some of the most ruggedly beautiful terrain in the world. Day 16: Juneau, AK Included Excursion: Experience Alaska’s glaciers and wildlife on today’s included excursion. See the famous Mendelhall Glacier before boarding a wildlife cruise that travels through Stephens Passage, a feeding ground for humpback whales, and home to sea lions and harbour seals. Day 17: Ketchikan, AK: Clinging to the mountainside and stretching along the sea, Ketchikan is a picturesque community of boardwalks and turnof-the-century buildings perched on pilings. Take time to visit the Totem Heritage Center or shop on historic Creek Street. Day 18: Inside Passage: Spend the day at sea and enjoy 274 nautical miles of mountains, islands, waterfalls, glaciers, sea lions, whales, eagles, and some of the grandest coastal scenery on the continent. Price Includes > > > > > > > > > > Return airfare from Toronto Accommodation and motorcoach transportation 18 breakfasts, 13 lunches, 11 dinners 7-day cruise on the ms Noordam (outside cabin, Category D) Shipboard meals and gratuities All highlights listed White Pass Summit Scenic Railway excursion Mendenhall Glacier & Whale Quest excursion DeNureTours Tour Director Connections Program (see page 4 for details) Accommodation Dawson Creek, BC: George Dawson Inn (1 night) Fort Nelson, BC: Woodlands Inn (1 night) Muncho Lake, BC: Northern Rockies Lodge (1 night) Watson Lake, YT: Andrea’s Hotel (1 night) Whitehorse, YT: Westmark Hotel (1 night) Dawson City, YT: Westmark Inn (2 nights) Tok, AK: Young’s Motel (1 night) Denali National Park, AK: Denali Park Village (2 nights) Anchorage, AK: Sheraton Anchorage Hotel (1 night) Seward, AK: ms Noordam (7 nights) Redeem denuros to reduce your price! See page 18 for details. 15 Canada & New England Cruise 9 Days June 24, July 22, August 19, September 23, 2016 Step back in time while travelling the route of early explorers on this cruise of Canada & New England with Holland America Line. The easy and relaxed pace of this tour is ideal, and from the ship’s deck you can take in the astonishing natural beauty of New England and Eastern Canada. This cruise tour begins with a deluxe motorcoach journey to Boston, allowing you the opportunity to enjoy the scenery and companionship of your fellow travellers along the way. Once in Boston, board one of Holland America Line’s graceful mid-sized ships, offering a generous amount of personal space. Your first port of call is Bar Harbor, ME, a quintessential New England town. Explore this summer resort for America’s wealthiest families. Onward to Halifax, NS, the Gateway to Atlantic Canada. Located on one of the greatest natural harbours, Halifax has a lively waterfront, and is adorned with landmarks like the Citadel fortress and Pier 21, Canada’s Immigration Museum. Cruise on to Nova Scotia’s highlands, where those familiar with Celtic music will enjoy Cape Breton Island, an area fiercely proud of its Scottish roots. Quebec City, Quebec The birthplace of Confederation is Charlottetown, PEI, and here you will enjoy an exclusive excursion designed specifically for DeNure guests. Cruising along the Gulf of St. Lawrence, experience a picture-postcard tour of the region. In Quebec City, explore Old Town – a UNESCO World Heritage Site – stone buildings and winding streets will make you think you are in Europe. An exclusive DeNure excursion helps you get the most of your visit. Cosmopolitan Montreal is the end of your cruise, and the DeNure coach will be waiting for you to begin the journey home. Stop in the beautiful Thousand Islands region of Ontario for lunch – a perfect finish to this scenic and historic tour. Itinerary Day 1: Travel to Albany, NY, welcome dinner Day 2: Board cruise Day 3: Bar Harbor, ME Day 4: Halifax, NS Day 5: Sydney, NS Day 6: Charlottetown, PEI Day 7: At sea Day 8: Quebec City, QC Day 9: Disembark in Montreal, QC, journey home 16 Photo top courtesy of: Maine Office of Tourism, bottom: Quebec City Tourism. Bar Harbor, Maine Canada & New England Cruise Highlights Activity Rating: 1 2 3 4 5 Route B & C – See page 96 > Included shore excursion in Charlottetown, PEI > Included shore excursion in Quebec City, QC > Lunch with a view of the Thousand Islands Ports of Call > > > > > > Bar Harbor, ME Halifax, NS Sydney, NS Charlottetown, PEI Cruise the Gulf of St. Lawrence Quebec City, QC C B Book early & Save Book by April 22, 2016 to save $100 per person. PriceDoubleSingle June 24 $3,995$5,495 Other dates$4,695 $6,495 Charlottetown, PEI Included Excursions: Photo courtesy of: Tourism Charlottetown/Ron Garnet. DeNureTours is pleased to include two excursions that have been exclusively designed for DeNure guests and are not offered through Holland America Line. Charlottetown: 9:00am – 3:00pm Travel to New Glasgow and sample the flavours of the Island with a visit to the PEI Preserve Co. Housed in a renovated 1913 butter factory, visitors can see, hear, smell, and taste Canada’s finest preserves being prepared for market. Then, it’s off to Green Gables House, the home that inspired Lucy Maud Montgomery’s story of a little red-haired orphan, now famous throughout the world. In North Rustico, stop for a lobster lunch at the famed Fisherman’s Wharf restaurant before returning to Charlottetown for a city tour of this quaint and friendly capital. Quebec City: 9:00am – 3:00pm The history of the city comes alive during a city tour with a local guide dressed in period costume to set the ambience. You will see historic venues such as Place-Royale, the Plains of Abraham and the cobblestone streets of Old Town. Journey just outside of the city and enjoy lunch in the historic manor house that overlooks Montmorency Falls. The falls, at 272 feet high, are the highest in the province of Quebec and are in fact 98 feet higher than Niagara Falls. You can admire stunning views from the suspension bridge over the Falls, the many lookout points or from a cable car ride. Return to Quebec City and its fascinating Old Town where you’ll have free time before you have to be back on board the ship. Route B: June 24, August 19, 2016 Route C: July 22, September 23, 2016 Prices are per person. HST does not apply. Price Includes > > > > > > > > Deluxe motorcoach transportation to/from port Accommodation en route to Boston 7-day cruise (outside cabin, Category D) 8 breakfasts, 8 lunches, 8 dinners Shipboard meals and gratuities All highlights listed DeNureTours Tour Director Connections Program (see page 4 for details) Accommodation Albany, NY: Comfort Inn (1 night) Cruise: ms Veendam (7 nights) Cruise: ms Rotterdam (7 nights) (September departure only) Redeem denuros to reduce your price! See page 18 for details. 17 Denuros Travel Rewards Our Way of Saying Thanks! When you travel with DeNureTours you automatically earn and accumulate denuros as soon as you depart on your first trip. All of the advantages of the denuros rewards program apply regardless of whether you make your vacation plans through a travel agent or with DeNureTours directly. How it works You earn denuros every time you travel with us. The number of denuros you earn depends on the value of the trip you take. For example, on a $2,000 trip, you would earn 100 denuros. Denuros are offered on the tour price. There is no expiry date for your denuros, they just continue to accumulate with each trip you take. A denuro is worth $1. If you accumulate 500 denuros, you have $500 in your account. How do I know how many denuros I have? Our records reflect your past travel history and we track your denuro balance. You can check your balance by calling our office or you can e-mail us at: [email protected]. Redeem your denuros for a 5% discount! You can redeem denuros to reduce the price of your trip by 5% up to a maximum of $100 per person – there is no need to watch for special dates, you can simply redeem them whenever you make your reservation. Free trips! Once you have accumulated enough to cover the entire cost of a trip, you can use denuros as payment. There are a limited number of seats held for this purpose, so we recommend you book early. Extra seat for more comfort On our Winter Longstay vacations in Florida and Myrtle Beach, you can redeem 250 denuros each way (500 denuros round trip) to reserve an extra seat and enjoy a little more room as you travel. There are a limited number of seats held for this purpose, so be sure to book early if you are looking for an extra seat. Refer a friend You can earn 50 denuros if you refer a friend to us, and they take a DeNureTours vacation. 18 Special denuro promotions! Throughout the year, you may receive special denuro offers from DeNureTours. These can include awarding bonus denuros for booking certain tours, or the opportunity to redeem more than 5% of the value of specified tours if you book within a certain time frame. Payment & Cancellation Information Payment Once you have made a booking, payment is requested in advance of travel. DeNureTours has the right to cancel your reservation if payments are not received, and can withhold any payments already made. Payment is accepted in cash, cheque, VISA or MasterCard. A deposit holds your reservation and is requested within 10 days of booking. See the chart below for deposit, final payment requirements and cancellation charges. After putting down a deposit to reserve your holiday, you can pay off your balance in installments of your choosing, so long as the balance is paid in full by the required date (see the chart below). Cancellation Charges There is a minimum $50 per person cancellation charge (see chart below). If DeNureTours cancels a departure, all money is refunded if no suitable alternative is chosen. Cancellation charges will apply if you need to cancel your trip and the amount of the charge is dependent upon the date you notify us of your cancellation in relation to your departure date. If you must cancel, please notify DeNureTours immediately to minimize the cancellation penalties as shown in the chart below. By purchasing Cancellation Insurance you can avoid penalties in the event that a medical emergency causes you to cancel. If you must leave your tour early, DeNureTours does not refund the value of the unused portion of your trip. Travel Agent fees and cancellation charges may also apply. DeNureTours is not responsible for other travel arrangements that your party has made outside the DeNure vacation, which are affected by cancellation. Changes After your deposit has been received, any change to your reservation incurs a $50 service fee per person. This is in addition to any change/cancellation fees that may be imposed by other parties such as airlines and cruise lines. Payment and Cancellation Charges Type of TourDepositBalance Due CancellationCancellationCancellationCancellationCancellation (per person) (prior to departure) 91+ days 90-61 days 60-45 days 45-31 days Less than 30 days Touring Vacations (no flight component) $150 45 days prior $50 $50 $50 50% 100% Touring Vacations (with flight component) $800 60 days prior $50 $50 50% 50% 100% Winter Longstay by motorcoach $150 45 days prior $50 $50 $50 50% 100% Winter Longstay with WestJet flight package $800 60 days prior $50 $50 50% 50% 100% Winter Longstay with custom flight$150 + flight 45 days prior $50 + flight$50 + flight$50 + flight50% 100% Overseas Tours or Cruises $800 90 days prior $50040%75%75%100% Travel Insurance Travel Insurance Guests should not travel outside of the province without adequate medical and cancellation insurance. DeNureTours has a preferred supplier for medical and cancellation insurance. Travel Guard provides quality travel insurance options and have a global network of travel and emergency assistance services to help when you are most in need, 24 hours a day, 7 days a week. DeNureTours offers a range of choices including a complete package, medical only, cancellation only, insurance for individual tours, or even medical insurance as an annual plan. The cost of medical insurance varies depending on your age and medical condition. The cost of cancellation insurance varies depending on the value of the vacation purchased. Insurance premiums are non-refundable. DeNureTours Cancellation Protection Plan The DeNureTours Cancellation Protection Plan safeguards the financial investment you have made in your holiday. Offered on our motorcoach touring vacations only, this plan guarantees a full refund of all payments if you are unable to take your vacation for any reason. You may cancel right up to the day of departure without penalty. Premiums are due with your deposit and are non-refundable. This protection is not available on cruise tours or overseas vacations. On North American touring vacations with flights, the Plan is only applicable to the land portion of your holiday. The Cancellation Protection Plan does not include trip interruption insurance or medical insurance. 19 Important Details Terms and Conditions Please take the time to read and fully understand these conditions. Your payment of a deposit indicates your acceptance of these terms. Prices All prices are in Canadian dollars and are based on costs, tariffs, prices, airfares, taxes, levies, exchange rates, and other considerations calculated at the time of brochure production, August 1, 2015. All are subject to change. No surcharges regarding cost or currency fluctuations will be made to the land only price once your deposit is received. However, airport taxes, fuel surcharges and taxes, charges and levies imposed by a government or agency may be passed on at any time even after the deposit is received and until your vacation is paid for in full. If the total price increases by more than 7% you will have the option to cancel without penalty if you notify us within 7 days of the date we notified you of the surcharge. Publication Errors We try to ensure brochure accuracy at the time of printing. However, typographical, illustrative, or pricing errors may occur. We reserve the right to correct any errors without notice. Our Responsibility It is our intention to operate all tours as described. Operational situations occasionally force changes and we reserve the right to make adjustments where necessary. We have made arrangements with independent parties beyond our direct control to provide you with the travel services offered. We cannot be responsible for the acts or omissions of these parties, or anyone other than DeNureTours employees. DeNureTours reserves the right to make changes in the published itinerary whenever conditions warrant, or if deemed necessary for the comfort, convenience, or safety of the tour. When travelling outside Canada, you may find different living standards, practices and conditions with respect to the provision of utilities, services and accommodation. DeNureTours will not be liable for any loss or damage, injury or death that occurs as a result of government actions, terrorism, acts of God, late arrivals, missed connections and other factors beyond our direct control. In the event a departure must be cancelled or rescheduled, DeNureTours shall have no responsibility beyond the refund of all monies paid by the guest to DeNureTours. DeNureTours does not accept liability for any carrier’s cancellation penalty incurred by the purchase of a non-refundable airline or other ticket. Travelling with Mobility Aids (walkers, wheelchairs, scooters, oxygen) Please advise DeNureTours if you plan on travelling with a walker, wheelchair or scooter. With advance notice, DeNureTours motorcoaches can be modified to carry one scooter, and a limited number of wheelchairs and walkers. All are accommodated on a first-come first-served basis. For their own protection, DeNureTours staff is not permitted to provide assistance in lifting scooters or guests. If you require assistance that cannot be provided by your travelling companion, we will need to discontinue your trip. Activity Buses in Longstay destinations: All mobility aids must be stored in the lower storage areas of activity buses. Full dimensions of this compartment are 18” high, 48” wide, and 24” deep. If you are travelling with oxygen, or require the assistance of a service dog, special steps must be taken to prepare staff and fellow travellers, and even adapting the motorcoach, and it is important that DeNureTours be notified at the time of booking. If you require services of a personal nature such as eating, toileting or dressing, you must travel with a companion who can provide such 20 assistance. Neither fellow guests, nor DeNureTours employees will be available for such purpose. If you require special assistance that cannot be provided by a person accompanying you, we may be unable to accept your reservation. Guests must ensure they are capable of the physical demands of travel. In accordance with the requirements of the “Accessibility for Ontarians with Disabilities Act,” DeNureTours maintains an Accessible Customer Service Plan. Details of this Plan can be found on our website (www.denuretours. com) under the “Our Company” tab, or they are available upon request by contacting our office. Guest’s Responsibility DeNureTours reserves the right to terminate the vacation (or remaining part thereof) of any guest whose inappropriate actions or conduct adversely affects others, including other guests, employees of DeNureTours, and employees of partner establishments. A DeNureTours staff member will make that determination, and if the vacation is terminated, there will be no refund for any unused portion, and all costs of returning to the point of embarkation will be borne by the guest. DeNureTours reserves the right to deny your reservation. You must at all times comply with the laws, customs, and drug regulations of countries visited. Identification Passports are required for all travel outside of Canada. For cruises and overseas tours, your passport must be valid for 6 months after your vacation return date and you may require visas. Different countries require different citizenship documentation and although we will advise you of the requirements, it is your responsibility to obtain the proper documentation. Travelling within Canada requires government issued photo identification. DeNureTours will not be responsible for passengers denied access to any country, or for re-entry into Canada. To facilitate border crossing, please keep your identification with you. Please note that entry into another country may be refused even if the required information and travel documents are complete. Obtaining and carrying these documents is your responsibility. DeNureTours will not be responsible for obtaining required travel documentation for any guest, or for delays, damages, and/or losses including missed portions of your vacation related to immigration related issues. Connections Program Depending on where you live, we assist with arrangements so you can begin your vacation refreshed. Either a complimentary or subsidized taxi, a complimentary pre-tour hotel, or a transportation credit is offered. For guests travelling on a twin (double) fare, the same service is offered to each partner whether it is a taxi fare from one address or sharing a hotel room. For partners with different addresses, extra taxi charges will apply. If you require accommodation upon your return, additional charges will apply. For taxi fares outside the complimentary zone, a subsidized fare may be available. All pre-tour hotels (except the Comfort Inn in Sarnia) offer complimentary parking for up to 17 days for guests who stay the night prior to their trip. The Connections Program is not included unless flights are booked through DeNureTours. Travelling by Motorcoach The coach makes plenty of stops for you to stretch your legs, grab a bite to eat and use the washroom. Our guests tell us that they appreciate the cleanliness of our coaches, and in the past we have refrained from allowing any eating on the coach. However, we now invite guests to eat packaged snacks providing they are not dairy products or chocolate coated. Since the coach stops regularly for meal stops, we ask that guests do not bring meal items on the bus such as burgers, fries, pizza, subs or food that has a strong smell, and that any drinks be in containers with screw-on lids. All coaches are washroom equipped and regular comfort stops are made. On all touring vacations, seating is subject to availability and is assigned on a first-come, first-served basis. Single travellers are seated with other single travellers. On Sunshine Express vacations, seats are assigned for both the southbound and northbound portions of your trip, and although we try to avoid changes, seat numbers could change before departure. On touring vacations, DeNureTours employs a daily seat rotation system that is designed to offer each guest different viewing positions from the motorcoach. We do not set aside a special seat for those who do not wish to take part in the rotation. Important Details Flight Arrangements On touring vacations that begin and/or end with a flight, transfers to your first hotel from the airport, and from your last hotel to the airport are complimentary for guests who purchase their airfare through DeNureTours. If guests make their own flight arrangements, DeNureTours can assist with transfer details, but there may be an additional cost. The Connections Program is not included unless flights are booked through DeNureTours. When booking a vacation that includes flights, your reservation will require your full legal name as it is shown on government-issued identification. For flights outside of Canada, we require your passport number, date it was issued, where it was issued, and its expiry date. Once a flight is booked it is non-refundable and any changes to name or details may not be possible or may be charged penalties by the airline. Many airlines now charge for pre-assigning seats. Where pre-assigned seats are not offered, guests must contact the airline directly to arrange seating assignment, and it may be subject to an additional fee. Seating is solely under the airline’s control, as are itinerary changes due to flight delays and scheduled changes. Flight delays, flight cancellations and schedule changes are the responsibility of the airline. DeNureTours will not be responsible or liable for such delays or rescheduling, or any additional charges that may be involved. Special meal requests, where available on airlines, can be requested at time of booking. DeNureTours cannot guarantee the request will be granted. Luggage On all vacations, one carry-on bag is permitted, with dimensions not exceeding 16”x 12”x 8”(40 x 30 x 20cm). On sightseeing vacations, a single piece of luggage is allowed with dimensions not exceeding 30”x 18”x 10” (76 x 46 x 25cm) and weight not exceeding 50lbs (23kg). On Winter Longstay vacations, two pieces of luggage are permitted. The tour price includes luggage handling at all hotels upon arrival and at departure. If your vacation involves a flight, you will be subject to the luggage size and weight restrictions imposed by the air carrier. With your travel documents, DeNureTours will advise you of the luggage restrictions and cost per checked bag. Airline baggage fees may apply and are not included in the tour price. Although DeNureTours staff is careful with your luggage, please ensure that your luggage is in a condition sufficient to withstand the normal loading, unloading and delivery process. DeNureTours does not accept liability for damage to luggage such as: broken wheels or feet, lost pull straps, damage to retractable luggage handles, or damage resulting from over-packing luggage. Accommodation The hotel names and cruise ships we have listed are published in good faith. Occasionally, accommodation substitutions will be required and in such a case, DeNureTours will provide a substitute of a similar or better standard than those named. On North American touring vacations, where we may use a number of different hotels in transit to our destination, hotels may be listed as “TBA.” Please advise DeNureTours or your travel agent of any special requests regarding accommodation at time of booking. 1-800-668-6859 • www.denuretours.com 71 Mount Hope Street, Lindsay, Ontario, Canada K9V 5N5 Itinerary Variations DeNureTours strives to improve vacation itineraries, services and features. If improvements can be made, or if circumstances beyond our control make it necessary to make changes, we reserve the right to vary itineraries. On vacations that include cruises, the ship or its itinerary may be changed for operational reasons by the cruise line. Tour Price All prices listed are per person and are in Canadian dollars. Winter Longstay prices include: luxury air-conditioned motorcoach transportation with washroom and Wifi access (where available), accommodation, local activities, shuttle transportation at destination, luggage handling (except at airports), services of a DeNureTours representative, specified meals and all taxes. Touring vacation prices include: luxury air-conditioned motorcoach transportation with washroom and Wifi access (where available), well-situated overnight accommodation, luggage handling (except at airports), services of a Tour Director, host or local guides, as well as all sightseeing, some meals, welcome and farewell dinners (where specified), airport transfers (conditions apply) and service charges as specified in your itinerary. HST is only applicable on vacations that overnight in Canada. Cruise vacation prices include: ship accommodation, luggage handling (except at airports), services of a Tour Director or host, shipboard gratuities, meals, dining reservations, and service charges as specified in your itinerary. Vacations that involve a cruise may be subject to a fuel surcharge imposed by the cruise line, and these charges are not included in the vacation price. “Create Your Own Memories” In order to enhance your experience on certain tours, we offer an exciting array of additional optional excursions and activities, that we have called the “Create Your Own Memories” program. These excursions and activities are optional and are offered at either special prices or at no extra charge. These must be booked in advance, and have been carefully chosen to coincide with highlights available at the time of your visit. A detailed list and cost of these excursions will be included with your travel documentation. Gratuities A suggested gratuity of $4 per person per day for Tour Directors and motorcoach Drivers, and $2 per person per guide for a local city guide (or equivalent in local currency) is simply a guideline. When meals are included in the tour price, the gratuity is also included. For meals and beverages that are not included in the vacation price, your Tour Director will advise you on the recommended tipping. Data Protection To process your reservation, DeNureTours will need personal information including your name, address, telephone number, email address, passport number, date of birth, citizenship, and information you have disclosed regarding health, medical, dietary, mobility, and other special requirements. This personal information may be passed on to other suppliers of your travel arrangements in addition to public authorities (such as customs and immigrations), and security organizations as required by law. In making your booking, you consent to your personal data being passed to relevant third parties as set out above. DeNureTours may also use your personal information to review and improve our services, and may contact you (by post, email and/or telephone) about other vacations and services offered by DeNureTours. If you do not want to receive this information please advise us. Lost and Found Items left behind on a tour will be returned at the owner’s expense. DeNure Tours Ltd HST # R101883924 Travel Industry Council of Ontario Registration numbers 50009376 and 50009377 21