magikan refill

Transcription

magikan refill

Labour Movement
Annual 2014
Labour Movement Annual 2014
National Trades Union Congress
NTUC Centre
1 Marina Boulevard Level 10
One Marina Boulevard
Singapore 018989
Tel: +65 6213 8000
Fax: +65 6327 8800
www.ntuc.org.sg
BETTER WORKERS,
BETTER JOBS
The Labour Movement continues to touch the lives of everyday workers of all
collars, ages and nationalities. We do it through a 4Ps approach: help them enjoy
a fair workplace (Protection), guide them upwards in their careers through skills
upgrading (Progression), match them with the right job (Placement), and add
meaning and quality to their daily lives through membership benefits (Privileges).
Through this approach, we hope to make every worker a better worker, make every
job a better job, and match these better workers to better jobs.
BETTER WORKERS
Make every worker a better worker through skills upgrading to enhance their
employability, and at the same time enjoy progressive wages.
BETTER JOBS
Make every job a better job through the Easier, Smarter, Safer approach to increase
productivity, and encourage gain-sharing with workers so as to achieve real wage
increase.
Design Rationale
This year’s Labour Movement
Annual uses familiar objects to
expand meaning to our 4Ps:
umbrella for Protection; airplane
for Progression; bullseye and
dart to signify Placement; and a
packed shopping bag to denote
Privileges. These handmade
objects have been created using
skill, perseverance, imagination
and focus – the same values
that will realise Better Workers and
Better Jobs.
This Labour Movement Annual is brought to you by the NTUC Administration and Research Unit’s Corporate
Communications Department, Corporate Planning Secretariat, NTUC Enterprise Co-operative Limited, in partnership
with Majority Media Private Limited.
We appreciate the contributions of messages by our national leaders and tripartite partners. We thank our affiliated
unions, associations and social enterprises for their contributions. If you have any feedback on the publication,
please email [email protected].
© Copyright May 2014
Publisher Majority Media for and on behalf of the National Trades Union Congress, Singapore. The publisher owns the
copyright to all photographs and articles in this book. No photograph or article may be reproduced in part or in full
without the consent of the publisher.
Printer KHL Printing Co Pte Ltd
Contents
04
May Day Resolution 2014
10
May Day Messages
10 Prime Minister Lee Hsien Loong
18 National Trades Union Congress President Diana Chia
22 National Trades Union Congress Secretary-General Lim Swee Say
28 Acting Minister For Manpower Tan Chuan-Jin
34 Singapore National Employers Federation President Stephen Lee
40
NTUC Central Committee
42
Committees’ Listing
50
Director-General’s Office
53
Our Milestones, Achievements And Turning Points in 2013
60
The Faces Behind Our Success Stories
61 Protection
69 Progression
77 Placement
83 Privileges
92
Social Enterprises: Empowering People, Improving Lives
May Day Resolution 2014
Today we have real wage growth. We want to sustain it and make it even better.
Labour market is tight, productivity gain is still low, quality growth is the way to go.
Businesses must be more innovative, more creative and make jobs easier, smarter,
safer for our workers.
We must succeed in making every worker a better worker, every job a better job and
every business a better business.
Today, as we celebrate May Day, we, the Labour Movement, strongly urge:
Our Employers to value every worker more, accord them with better treatment,
opportunities and wages;
Our Workers to value their jobs more, take greater pride in what they do and
seize every opportunity to learn, adapt and be ready for the future;
Our Tripartite Partners to further strengthen the trust amongst us, and more
importantly the trust of workers and businesses in us; and
Our People to be more gracious consumers, treating all workers with greater
care and respect, and making things better for one another.
On this May Day, as we remember the steadfast conviction of our pioneer
generation of workers, unionists and tripartite leaders, let us re-affirm:
Our Pledge to stand with workers of Singapore;
Our Commitment to Singapore Tripartism;
Our Symbiotic relationship with the People’s Action Party; and
Our Solidarity with the international labour movement.
Together, we pledge to build a stronger Labour Movement, a more pervasive
Tripartism, and a better home and brighter future for all Singaporeans!
Ketetapan Hari Buruh 2014
Hari ini kita mempunyai pertumbuhan gaji yang sebenar. Kita mahu
mengekalkannya dan membuatnya lebih baik lagi.
Pasaran Buruh adalah ketat, peningkatan produktiviti masih rendah, pertumbuhan
kualiti adalah cara untuk mencapainya.
Syarikat-syarikat mesti lebih inovatif, lebih kreatif dan membuat pekerjaan lebih
mudah, lebih bijak, lebih selamat bagi pekerja kita.
Kita mesti berjaya untuk menjadikan setiap pekerja pekerja yang lebih baik, setiap
pekerjaan pekerjaan yang lebih baik dan setiap perniagaan perniagaan yang l
ebih baik.
Hari ini, sedang kita menyambut Hari Buruh, kami, Pergerakan Buruh, sangatlah
menggesa:
Majikan Kita untuk menilai setiap pekerja dengan lebih tinggi, memberi
mereka layanan, peluang dan gaji yang lebih baik;
Pekerja Kita untuk menilai pekerjaan mereka dengan lebih baik, lebih
berbangga terhadap kerja yang mereka lakukan dan merebut setiap peluang
untuk belajar, membuat penyesuaian dan bersiap sedia bagi masa depan;
Rakan-rakan Kerjasama Tiga Pihak Kita untuk mengukuhkan lagi
kepercayaan di kalangan kita, dan lebih penting lagi
kepercayaan pekerja dan syarikat terhadap kita; dan
Rakyat Kita untuk menjadi pengguna yang lebih berbudi
pekerti, melayan semua pekerja dengan lebih bertimbang rasa
dan lebih menghormati mereka dan membuat keadaan lebih
baik buat satu sama lain.
Pada Hari Buruh ini, sedang kita mengingati keyakinan teguh para pekerja,
tokoh kesatuan sekerja dan pemimpin kerjasama tiga pihak daripada generasi
perintis kita, marilah kita Menegaskan Semula:
Ikrar Kita untuk berdiri bersama pekerja Singapura;
Komitmen Kita terhadap Fahaman Kerjasama Tiga Pihak Singapura;
Hubungan Senyawa kita dengan Parti Tindakan Rakyat; dan
Perpaduan kita dengan pergerakan buruh antarabangsa.
Bersama-sama, kita berikrar untuk membina sebuah Pergerakan Buruh yang lebih
kuat, Fahaman Kerjasama Tiga Pihak yang lebih meluas, dan tempat tinggal yang
lebih baik dan masa depan yang lebih cerah bagi semua rakyat Singapura!
2014年劳动节决议案
今天我们的工资取得实质性增长。
我们要维持这番荣景，而且要做得更加出色。
目前我国的劳动市场紧缩，生产力收益仍然偏低；质量增长是上策。
企业必须更创新和更有创意，使工作更省力、更精明和更安全。
我们必须成功地使每一名工友成为更好的工友、每一份工作成为更好的工作、
每一家企业成为更好的企业。
今天，在庆祝劳动节之时，让我们疾声呼吁：
我们的雇主要多珍惜每一名工友，给予他们更好的待遇、机会和工资；
我们的工友要多珍惜工作，为自己的工作感到自豪；而且抓紧每一个机会学习、
适应变化，并为未来做好准备；
我们的劳资政伙伴要进一步增强互信，尤其重要的是工友和企业对我们的信任；
我们的人民要成为素养更好的消费者，给予工友更大的关怀和尊重，
并做到彼此互益。
在庆祝劳动节的同时，让我们谨记建国一代工友、工会领袖和劳资政伙伴的坚定
信念，并重申：
我们维护新加坡工友利益的立场；
我们强化劳资政协作的承诺；
我们与人民行动党的共生关系；
我们与国际职工运动团结一致的决心。
让我们一起誓言建立一支强大的工运队伍，深入推广劳资政协作，并为全体新加坡
人打造更美好的家园和更光明的前程！
I
h
rig
e
th at 2i.
nd ou e
Fi r y C’s
fo TU
N
s?
oe rn
w tu to
ce u in .
la yo ve ive
kp elp ati osit
r
o h g
W e’ll ne a p
W the
nv
e
s
w t in
e
h ed
go ea uc
od rd ati
o
in it p n
t
er ay –
e
s s
t
W
!
to he
to ug n t
u
gh h, b he g
to rin oi
yo g t ng
ur he ge
ts
u
ni
on
.
ob
tj
M
m ak
St ak e a
d re ing lif
N olla tch a e w
T
En U r w yo livi hil
te C’s ith ur ng. e
rp S
ris o
es cia
!
l
G
a
fo in b
ra e
be tter
tte sk
r j ills
ob
.
w
of
s e
er iv !
s
dd s y
la gre da
o
e
th ro l t
b ’s P ode
lim C
C TU e M
N ag
W
no
d to
an e h
k im it
or T t w U – !
l w y? ha f sg
Al la t r o .
p
ge e ofu
an Pow er
ow
.p
w
ch
w
May Day Messages
Prime Minister Lee Hsien Loong
NTUC President Diana Chia
NTUC Secretary-General Lim Swee Say
MOM Acting Minister Tan Chuan-Jin
SNEF President Stephen Lee
10
MAY DAY MESSAGES
Lee Hsien Loong
Prime Minister
Singapore is undergoing a major transition. Our
economy is upgrading qualitatively, and expanding
less quickly than before. Last year we did well: Growth
was 4.1%, and wages and household incomes rose
broadly. This year we expect to grow 2-4%, which is
typical of a maturing economy.
We are strengthening our social safety nets to give
Singaporeans more peace of mind. MediShield
Life and the expanded Community Health Assist
Scheme (CHAS) will help Singaporeans meet their
medical needs. Permanent GST Vouchers will offset
daily expenses. Larger education and pre-school
subsidies will benefit all families, especially the lowerincome. The Pioneer Generation Package will honour
and help the seniors who started us on this nationbuilding journey.
Amidst this transition, our goal remains constant: To
improve Singaporeans’ lives. An important strategy is
to develop better workers and create better jobs. This
is the only sustainable way to raise wages.
Amidst this transition,
our goal remains constant:
To improve Singaporeans’
lives. An important strategy
is to develop better workers
and create better jobs. This
is the only sustainable way
to raise wages.”
We are upgrading workers’ skills by investing heavily
in Continuous Education and Training (CET). We have
built two new CET Institutes – the Devan Nair Institute
for Employment and Employability in Jurong, and
the Lifelong Learning Institute in Paya Lebar. They will
enable more workers to upgrade themselves and
advance their careers.
We are also creating better jobs for Singaporeans.
This year’s Budget included generous incentives
to help companies raise productivity. We are also
attracting high-quality investments. Lucasfilm has
set up its Sandcrawler base in Singapore, producing
thrilling digital movies for audiences worldwide.
ExxonMobil just opened its second cracker on Jurong
Island. We are collaborating with neighbouring
countries to create more opportunities overseas,
whether in Iskandar Malaysia, our G-to-G projects in
China, or one of the five Vietnam-Singapore Industrial
Parks. We are also expanding our export markets
through several free trade agreements with the
European Union and our Trans-Pacific partners.
Developing better workers and creating better jobs
is our collective responsibility. Each tripartite partner
must do their part: Workers must make the effort
to train and upgrade themselves. Employers must
invest in workers, develop their skills, and make full
use of their talents. Only then will the Government’s
programmes bear fruit. By working together, we
strengthen our model of tripartism, and keep it our
lasting competitive advantage.
Our Pioneer Generation overcame long odds to set
Singapore on the path to development. In the unions,
many pioneers fought the Communists and worked
with the Government to foster constructive labourmanagement relations, build a competitive economy
and deliver better lives for all. Let us honour them by
upholding their spirit, building on their achievements
and creating an even better Singapore for our
children.
I wish all Singaporeans a Happy May Day!
LABOUR MOVEMENT ANNUAL 2014
12
MAY DAY MESSAGES
Lee Hsien Loong
Perdana Menteri
Singapura sedang menjalani
satu peralihan yang amat
besar. Ekonomi kita sedang
dipertingkatkan secara kualitatif,
dan berkembang kurang pantas
berbanding sebelum ini. Tahun
lalu, ekonomi kita catat kelakonan
yang baik. Ekonomi kita tumbuh
sebanyak 4.1% dan secara
umumnya, gaji serta pendapatan
keluarga telah meningkat.
Tahun ini, kita menjangkakan
pertumbuhan 2% hingga 4%,
satu perkara biasa bagi sebuah
ekonomi yang lebih matang.
Kita sedang memperkukuhkan
jaringan keselamatan sosial kita
supaya rakyat Singapura lebih
tenang dan lega. MediShield
Sepanjang Hayat dan Skim
Bantuan Kesihatan Masyarakat
(CHAS) yang diperluas akan
membantu rakyat Singapura
memenuhi keperluan perubatan
mereka. Baucar-baucar tetap GST
akan meringankan perbelanjaan
harian. Subsidi lebih besar untuk
pendidikan dan peringkat pra
sekolah bakal membantu semua
keluarga terutama golongan
bergaji rendah. Selain menghargai
sumbangan golongan perintis,
Pakej Generasi Perintis akan
membantu golongan ini yang
telah mempelopori usaha untuk
membangunkan negara ini.
Di tengah-tengah peralihan ini,
matlamat kita tetap sama: Untuk
memperbaiki kehidupan rakyat
Singapura. Satu strategi utama
ialah untuk membangunkan
barisan pekerja yang lebih mahir
dan mewujudkan pekerjaan yang
lebih baik. Inilah satu-satunya
cara untuk menaikkan gaji secara
berkekalan.
Pemerintah sedang berusaha
untuk mempertingkatkan
kemahiran para pekerja dengan
banyak melabur dalam Pendidikan
dan Latihan Berterusan (CET). Kami
telah membina dua Institut CET
yang baru - Institut Devan Nair
bagi Pekerjaan dan Daya Kerja di
Jurong dan Institut Pembelajaran
Sepanjang Hayat di Paya Lebar.
Kedua-duanya membolehkan
para pekerja mempertingkatkan
diri dan memajukan kerjaya
masing-masing.
Kami juga sedang mewujudkan
pekerjaan yang lebih baik untuk
rakyat Singapura. Belanjawan
tahun ini mengandungi pelbagai
insentif yang bersifat murah
hati untuk membantu syarikatsyarikat mempertingkatkan daya
penghasilan mereka. Kita juga
sedang menarik pelaburan
bermutu tinggi ke sini. Syarikat
Lucasfilm telah menubuhkan ibu
pejabat Sandcrawler mereka di
Singapura untuk menerbitkan
filem-filem digital yang
menggetarkan jiwa bagi tontonan
seluruh dunia. Syarikat ExxonMobil
baru sahaja membuka kompleks
petrokimianya yang kedua di Pulau
Jurong. Kita sedang bekerjasama
dengan negara-negara jiran kita
untuk mewujudkan lebih banyak
peluang di luar negeri, sama
ada di Iskandar Malaysia, projek
antara Pemerintah di China,
atau di salah satu daripada lima
Taman Perindustrian VietnamSingapura. Kita juga sedang
meluaskan pasaran eksport kita
melalui beberapa perjanjian
perdagangan bebas dengan
Kesatuan Eropah dan rakan kongsi
kita di negara-negara Rentas
Pasifik.
Mempertingkatkan para
pekerja kita dan mewujudkan
pekerjaan yang lebih baik
adalah tanggungjawab kita
bersama. Setiap rakan tiga pihak
mesti memainkan peranannya:
Para pekerja mesti berusaha
untuk menjalani latihan dan
mempertingkatkan diri mereka.
Para majikan mesti melabur
dalam pekerja, membangunkan
kemahiran pekerja dan
memanfaatkan sepenuhnya bakat
mereka. Hanya dengan demikian,
barulah program-program
Pemerintah akan membuahkan
hasil. Dengan bekerjasama, kita
akan memperkukuhkan model
semangat rakan tiga pihak kita,
dan mengekalkannya sebagai
kelebihan daya saing berterusan
kita.
Generasi perintis kita telah
mengatasi rentetan cabaran untuk
membawa Singapura ke arah
pembangunan. Ramai anggota
perintis dalam kesatuan-kesatuan
sekerja telah berjuang menentang
pihak Komunis dan bekerjasama
dengan Pemerintah untuk menjalin
hubungan pekerja dan majikan
yang membina, membentuk
ekonomi yang berdaya saing serta
mewujudkan kehidupan yang
lebih baik untuk semua. Marilah
kita menyanjungi mereka dengan
mencontohi semangat mereka,
melipatgandakan pencapaian
mereka dan mewujudkan
Singapura yang lebih baik lagi
untuk anak-anak kita.
Saya ucapkan Selamat Hari Buruh
kepada semua rakyat Singapura!



















































































































































































































































































































































































































































































































































































































14
MAY DAY MESSAGES
李显龙
总理
新加坡正在经历重大转型。我
政府正在大力投资于持续教育与培
责任。大家必须各尽其责：员工必须
国经济正朝优质增长的方向发展，
训，以提升工友的技能。政府兴建了
努力进修和提升自己，而雇主也必须
不再像过去那样快速增长。去年，
两所新的持续教育与培训学院，一
投资于员工，提高他们的技能，并且
我国经济表现良好，取得4.1%的增
所是位于裕廊的“就业与职能培训
善用他们的才华。只有这样，政府所
长。工友的薪金和家庭收入也普遍
中心蒂凡那学院”，另一所是位于巴
推出的一系列措施才能取得成果。
提高了。今年的经济增长预计介于
耶利峇的“终身学习学院”。这两所
劳资政三方的紧密协作，使我国的劳
2%至4%之间，这是经济体步入成
学院将帮助更多工友提升技能，让
资政模式更加坚固，确保它继续是
熟阶段的典型表现。
他们在事业上取得更好的发展。
我国持久的竞争优势。
我们正在加强社会安全网，让国人
我们也正为国人创造更好的工作。
我们的建国前辈克服了重重困难，让
生活得更加安心。终身健保计划
今年的财政预算案包括了多项慷慨
新加坡得以发展起来。在工会里，许
和扩大后的社保计划，将帮助国人
的优惠措施，协助公司提高生产力。
多建国前辈奋力同共产党人对抗，并
应付医药开销。永久性的消费税补
我们也吸引了不少高质量的投资。
且同政府合作，建立具建设性的劳
助券，将帮助他们抵消部分生活开
例如，卢卡斯电影公司在新加坡设
资关系。双方一起建立了一个具有竞
支。更多的教育津贴，包括学前教
立了Sandcrawler 总部，为全球观众
争力的经济体，大大改善了国人的生
育，将使每个家庭受惠，尤其是较
制作精彩的数码电影。埃克森美孚
活。让我们向这些建国前辈致敬，秉
低收入家庭。建国一代配套则让我
在裕廊岛兴建的第二个裂化厂也在
持他们刻苦耐劳、不畏艰难的精神；
们向建国前辈致敬，感谢他们对建
不久前开幕。我们也同邻国进行合
并且在他们所打下的基础上，为下一
设新加坡的贡献，并为他们提供帮
作，以便在海外开拓更多的机会，这
代创建一个更美好的新加坡。
助。
包括了伊斯干达特区、与中国政府
的合作项目，以及五个越南-新加坡
虽然我们的经济正在转型，可是我
工业园区。此外，我们同欧盟和跨太
们的目标保持不变，那就是改善国
平洋伙伴的多项自由贸易协定，将进
人的生活。要达到这个目标，一个重
一步扩大我们的出口市场。
要的策略是培养更高素质的工友和
制造更好的就业机会。这是确保薪
培养更高素质的工友并让他们拥有
金持续增加的唯一途径。
更好的工作，是劳资政三方的集体
最后，祝愿大家劳动节快乐！
16
MAY DAY MESSAGES
Diana Chia
President
THE PROFOUND TRANSFORMATION that our
economy is going through will have impact on
workers.
Our vision is to strive for Better Jobs for All, Labour
Movement for All and Tripartism for All. To achieve this
we are working to enhance the 4Ps — Protection,
Progression, Placement and Privileges — to deliver
more value to all workers and members, and
help them through this process of economic
transformation to emerge even stronger and better
off than before.
Our vision is to strive
for Better Jobs for All,
Labour Movement for
All and Tripartism for All.
To achieve this we are
working to enhance the
4Ps - Protection, Progression,
Placement and Privileges...”
For example, progression could mean breaking
the “academic qualification” glass ceiling for
non-graduates. Progression could also mean
equal opportunities to excel in work and family
through flexible work arrangements for working
mothers. Protection could mean a broader scope
of representation provided by our unions for PMEs
(Professionals, Managers and Executives) while
better protection for outsourced workers means
that their salaries do not get cut each time their
contract is being renewed. Placement of mature
PMEs could mean finding more opportunities in
niche employment areas and privileges for union
leaders could mean better recognition from the
management for the good work they do at the
workplaces. In short, we want to be able to address
the needs of different workers and members in a
more holistic manner.
Achieving this will not be easy. It will require the
combined efforts of NTUC and our partners. It will
need a strong Labour Movement that has a strong
voice with weight that can lead to positive change
for workers.
One of the key measures of the Labour Movement’s
strength is whether we are representative of the
workforce, both in numbers and profile of union
members. In a world where unionisation rates are
falling, our unionisation rate of resident workers
actually increased from 20 per cent in 2002 to 27
per cent in 2013.
Credit must be given to our union leaders on the
ground for their tireless efforts in reaching out to and
keeping in touch with the concerns of workers, as
well as making a positive difference for them at the
workplace. Our Membership Organising Resource
Centre in NTUC has also been supporting our unions in
organising new branches and increasing membership
penetration in existing branches. Our various
communities, from nEbO to Young NTUC and from U
Family to U Live, have complemented our unions’ efforts
in reaching out to a wider segment of the workforce.
We can do so much more. We are working closely
with the Ministry of Manpower to amend the
Industrial Relations Act to allow stronger union
representation of PMEs. We are paying close attention
to help nEbO graduates, who are our future workers,
transit seamlessly to union membership upon joining
the workforce. Small and medium-sized enterprises
(SMEs) employ a large proportion of our workforce.
We want to extend our outreach to these SMEs, so
that both businesses and workers can benefit. We do
this because we believe that no worker should be
deprived of the benefits of union membership.
To achieve all these outcomes, strong tripartism is
critical, not just at the national level but also at the
sectoral level. I am happy to note that good progress
has been made by some sectors in this regard. I
reiterate the call for more Government agencies and
employers to come forward so that we can forge winwin-win outcomes for the workers, employers and the
Government.
Happy May Day to all workers!
18
MAY DAY MESSAGES
Diana Chia
Presiden, Kongress Kesatuan Pekerja Kebangsaan
TRANSFORMASI BESAR yang dijalani
oleh ekonomi kita akan mempunyai
kesan terhadap pekerja.
Visi kita adalah berusaha untuk
mencapai Pekerjaan Yang Lebih
Baik bagi Semua, Pergerakan
Buruh bagi Semua dan Fahaman
Kerjasama Tiga Pihak bagi Semua.
Untuk mencapai ini kita berusaha
untuk meningkatkan 4 langkah –
Perlindungan, Kemajuan Beransuransur, Penempatan Kerja dan
Keistimewaan – untuk memberi lebih
banyak nilai kepada semua pekerja
dan anggota kesatuan sekerja ,
dan menolong mereka menerusi
proses transformasi ekonomi ini
untuk muncul lebih kuat dan
berpendapatan lebih baik daripada
sebelumnya.
Misalnya, kemajuan beransur-ansur
boleh bererti memecahkan siling
kaca “kelulusan akademik” bagi
orang yang tidak mempunyai
kelulusan universiti. Kemajuan
beransur-ansur boleh juga
bermakna peluang yang sama
untuk cemerlang dalam pekerjan
dan keluarga melalui aturan-aturan
kerja fleksibel bagi ibu yang bekerja.
Perlindungan boleh bermakna skop
yang yang lebih luas bagi kesatuankesatuan sekerja kita untuk mewakili
kepentingan golongan Profesional,
Pengurus dan Eksekutif manakala
perlindungan yang lebih baik bagi
pekerja yang disumberkan dari luar
bermakna bahawa gaji mereka
tidak dipotong setiap kali kontrak
mereka dibaharui. Penempatan
Kerja bagi Profesional, Pengurus dan
Eksekutif matang boleh bermakna
mendapat lebih banyak peluang
dalam bidang-bidang pekerjaan
khusus dan Keistimewaan bagi
pemimpin kesatuan sekerja boleh
bermakna pengiktirafan yang lebih
baik daripada pengurusan atas
kerja baik yang mereka lakukan di
tempat kerja. Pendek kata, kita mahu
dapat untuk memenuhi keperluan
pekerja yang berbeza dan ahli-ahli
dengan cara yang lebih holistik.
Mencapai ini tidak akan mudah.
Ia akan memerlukan gabungan
usaha NTUC dan rakan-rakan
kongsi kita. Ia akan memerlukan
sebuah Pergerakan Buruh yang
kukuh yang mempunyai suara
yang kuat dan berpengaruh yang
boleh membawa perubahan positif
kepada pekerja.
Satu daripada ukuran penting
mengenai kekuatan Pergerakan
Buruh adalah sama ada kita
mewakili semua tenaga kerja,
baik dari segi bilangan dan profil
anggota kesatuan sekerja. Dalam
dunia di mana kadar keanggotaan
kesatuan sekerja semakin
merosot, kadar keanggotaan
kesatuan sekerja di kalangan
pekerja menetap kita sebenarnya
bertambah dari 20% pada 2002
kepada 27% pada 2013.
Pujian harus diberi kepada para
pemimpin kesatuan sekerja kita di
tempat kerja atas usaha mereka
yang tidak mengenal penat untuk
mendekati pekerja dan berhubung
dengan mereka untuk memahami
keprihatinan mereka, serta membuat
perbezaan positif bagi mereka
di tempat kerja. Pusat Sumber
Bagi Menyusun Keanggotaan kita
di NTUC telah juga menyokong
kesatuan-kesatuan sekerja kita untuk
membentuk cawangan-cawangan
baru dan menambah keanggotaan
dalam cawangan-cawangan
yang sedia ada. Pelbagai komuniti
kita, dari nEbO ke Belia NTUC, dari
Keluarga Kesatuan Sekerja ke U Live
telah melengkapi usaha kesatuankesatuan sekerja kita untuk
mendekati segmen tenaga kerja
yang lebih luas.
Banyak lagi yang kita boleh lakukan.
Kita sedang bekerja rapat dengan
Kementerian Tenaga Manusia
untuk meminda Akta Hubungan
Perusahaan untuk membolehkan
kesatuan-kesatuan sekerja mewakili
kepentingan golongan PME dengan
lebih kuat lagi. Kita memberi
perhatian teliti untuk membantu
lulusan nEbo, yang merupakan
pekerja kita pada masa depan,
untuk melalui peralihan dengan
licin kepada keanggotaan kesatuan
sekerja apabila mereka menyertai
tenaga kerja. Syarikat-syarikat kecil
dan sederhana (SME) menggajikan
sebahagian besar tenaga kerja
kita. Kita mahu meluaskan usaha
kita untuk mendekati SME ini,
agar syarikat-syarikat dan pekerja
boleh meraih faedah. Kita lakukan
ini kerana kita percaya bahawa
tiada pekerja harus dinafikan
daripada meraih faedah-faedah
keanggotaan kesatuan sekerja.
Untuk mencapai semua hasil ini,
fahaman kerjasama tiga pihak
yang kuat sangatlah penting, bukan
sahaja di peringkat kebangsaan
tetapi juga di peringkat sektor.
Saya gembira untuk mendapati
bahawa kemajuan baik telah
dibuat di beberapa sektor dalam
hubungan ini. Saya menegaskan
lagi seruan agar lebih banyak
agensi Pemerintah dan majikan
tampil supaya kita dapat mencapai
hasil yang saling menguntungkan
pekerja, majikan dan Pemerintah.
Selamat Hari Buruh kepada semua
pekerja!
















 





 




 



 


, 






 















 






































 

































 


















  




















  


















 


















































































































  































 






 



























































  





 























 


































 








 





  














  






 













































 
 




































































 
 





























  




















 








 





  


 










 
 


































 










20
MAY DAY MESSAGES
谢秀慧
全国职工总会会长
我国经济正经历深刻的重组，这
机会。
“优惠”意味着管理层更肯
从U家族到U Live，也与工会相辅相
将对工友造成影响。
定工会领袖的表现。总之，我们希
成，将触角延伸至更大层面。
望全方位满足各类工友和会员的需
我们的愿景是为全民创造优质工
求。
作、工运为人人、劳资政为人人。
我们能做的事情还有好多。我们目
前正在和人力部紧密合作，修订工
为了实现这个目标，我们正在努力
要实现这一点并不容易，需要全国
业关系法，允许工会强力代表专业
提升4P，即“保护”(Protection)、
职工总会和合作伙伴共同努力。也
人士、经理和执行级人员的权益。
“进展”(Progression)、
“就业”
许要一个有分量，能强力发声，带动
我们也密切关心毕业后的nEbO会
(Placement)和“优惠”(Privileges)，
积极变革的工运。
员，希望协助我们的未来生力军在
为全体工友和会员创造更多价值，
加入劳动队伍时能顺接成为工会会
协助他们渡过经济重组并变得更强
衡量工运实力的关键指标之一是工
员。中小企业聘请大部分的工友，因
更好。
运是否能在量上和质上代表其劳动
此我们希望能拓展到这个群体，为
队伍。世界各国工友的入会率不断
企业和工友造福。我们这么做是因
举例说，4P中的“进展”可以是突
下降，但我国的工友入会率却行其
为我们认为任何一名工友都不应该
破学历藩篱，为非大学毕业生打开
反，从2002年的20%攀升到2013年
错失工会会员的福利。
出路；也可意味平等机会，即在职
的27%。这应归功于我们的工会领
妇女可通过灵活工作安排兼顾工作
袖孜孜不倦地深入基层，紧密联系
要取得这些成果，在国家层面和行
与家庭。
“保护” 则表示工会可更
工友，关心他们的生活，同时在职场
业层面推展劳资政三方强力协作至
广泛或全面地代表专业人士、经理
积极改善工友们的权益。
关重要。我乐见有些行业已取得良
和执行级人员并保护他们的权益；
好的进展。在此，我再次呼吁更多政
而对外包工友而言，
“保护”则表示
另一方面，全国职工总会的会员组
府机构和雇主挺身而出，共创工友、
他们的工资不会在每次续约时被削
织资源中心也一路支持和帮助附属
雇主和政府三赢的成果。
减。
“就业”对年长的专业人士、经
工会成立分会，并致力于提高现有
理和执行级人员来说，意味着他们
分会的会员渗透率。而我们的各个
能在某些行业领域找到更多的就业
会员社群，从nEbO到职总青年团，
祝贺全体工友劳动节快乐！
22
MAY DAY MESSAGES
Lim Swee Say
Secretary-General
BETTER EMPLOYERS, BETTER WORKERS,
BETTER CUSTOMERS
Since our May Day celebrations last year, we have
continued to make progress.
Our economic growth is healthy. The labour market
is tight. Best of all, wages continue to move up faster
than inflation. These achievements are hard-earned. I
salute our workers and tripartite partners for their hard
work, resilience and unity.
Even though we celebrate May Day amidst labour
shortages, we should be mindful that good jobs will
always be the best welfare and full employment the
best protection for our workers, both young and old.
The tightening of the labour market will spur a faster
pace of economic restructuring. We must do our best
to minimise the downside and maximise the upside for
our workers and businesses. If not, the outcome of a
failed restructuring will be painful for all.
The tightening of the
labour market will spur a
faster pace of economic
restructuring. We must do
our best to minimise the
downside and maximise
the upside for our workers
and businesses.”
Imagine a future where rank-and-file workers are
replaced by robots; Professionals, Managers and
Executives become underemployed; mature workers
cannot fit into workplaces that are not age-friendly;
working parents, especially working mothers, face
worsening work-life balance due to inflexible work
arrangements; and low-wage workers are stuck in a
world of cheap sourcing. If we allow these to happen,
we will face higher unemployment not just because
of job shortage, but also because of job and worker
mismatches.
Nobody wants to end up with such a future.
This is why we are determined to keep upgrading skills,
creating good jobs and keep growing our economic
pie so that there is more for all to share. To succeed,
all of us have to adjust our mindset and change our
economy, our workforce and our society for the better.
First, employers have to learn to make better use of
every worker, and treat every worker better. The labour
market will remain tight till 2020, and even tighter all
the way to 2030. Competition for good people will not
ease. Only better employers can attract and retain
better people and grow more profitably.
thrives on mutual dependency, mutual support and
mutual acceptance. Good services beget good
customers, and good customers beget good services.
As we strive to become a more advanced economy,
we must also strive to be a nation of better customers
and better people.
Second, in a world of job shortages, global
unemployment may not improve as businesses
embrace new technologies and new methods to stay
ahead. The increasingly widespread use of Cheaper,
Better and Faster robots and cyber-based services is a
case in point. The best way to attract more good jobs,
create more good careers and sustain good wage
growth for our workers is for us to value our jobs more
and take greater pride in what we do.
There is certainly much for us to celebrate, and much
for us to reflect on this May Day. We can all change for
the better — every employer, every worker and every
customer.
Last but not least, as customers and consumers, we
can change for the better too. The globalised world
Happy May Day to all workers of Singapore!
Do not wait for each other. Be the first to change.
Together, we can make things better and emerge from
this restructuring a better workforce, a better economy
and a better society.
24
MAY DAY MESSAGES
Lim Swee Say
Setiausaha Agung, Kongres Kesatuan Sekerja Kebangsaan
MAJIKAN YANG LEBIH BAIK,
PEKERJA YANG LEBIH BAIK,
PELANGGAN YANG LEBIH BAIK
Sejak sambutan Hari Buruh pada
tahun lalu, kita telah terus membuat
kemajuan.
Pertumbuhan ekonomi kita adalah
sihat. Pasaran buruh adalah ketat.
Yang paling baik sekali, gaji terus
naik lebih cepat daripada inflasi.
Pencapaian-pencapaian ini adalah
hasil daripada banyak usaha yang
kita telah buat. Saya tabik pekerja
dan rakan-rakan kerjasama tiga
pihak kita atas kerja keras, daya
tahan dan perpaduan mereka.
Walaupun kita menyambut Hari
Buruh di tengah-tengah kekurangan
buruh, kita harus ingat bahawa
pekerjaan yang baik akan sentiasa
merupakan kebajikan yang terbaik
dan guna tenaga penuh adalah
perlindungan yang terbaik bagi
pekerja kita, baik yang muda
mahupun yang lanjut usia.
Pengetatan pasaran buruh akan
mendorong penyusunan semula
ekonomi yang lebih cepat. Kita
mesti berusaha dengan sebaikbaiknya untuk mengurangkan
kesan buruk penyusunan semula
dan memaksimumkan kebaikan
penyusunan semula bagi pekerja
dan syarikat kita. Jika tidak, kesan
penyusunan semula yang gagal
sangatlah perit bagi semua orang.
Bayangkan masa depan di mana
pekerja biasa yang digantikan
dengan robot; Profesional,
Pengurus dan Eksekutif kurang
pekerjaan; pekerja tua tidak
dapat menyesuaikan diri dalam
tempat kerja yang tidak mesra
pekerja tua; ibu bapa yang
bekerja, terutama sekali ibu yang
bekerja, menghadapi imbangan
kerja-kehidupan yang semakin
buruk disebabkan aturan-aturan
kerja yang tidak fleksibel; dan
pekerja bergaji rendah tiada
pekerjaan kerana syarikatsyarikat menyumberkan pekerja
dari luar yang rendah kosnya.
Jika kita benarkan semua ini
berlaku, kita akan menghadapi
pengangguran yang lebih tinggi
bukan sahaja kerana kekurangan
pekerjaan, tetapi juga kerana tiada
pemadanan antara pekerjaan dan
pekerja.
Baik dan Lebih Pantas dan
perkhidmatan-perkhidmatan
berasaskan siber. Cara terbaik untuk
menarik lebih banyak pekerjaan
baik, mewujudkan lebih banyak
kerjaya yang baik dan mengekalkan
pertumbuhan gaji yang baik bagi
pekerja kita adalah kita perlu
menilai pekerjaan kita dengan lebih
tinggi dan lebih berbangga dengan
kerja yang kita lakukan.
Tiada sesiapa yang mahukan masa
depan seperti begitu.
Akhir sekali, sebagai pelanggan dan
pengguna, kita juga boleh berubah
untuk menjadi pelanggan dan
pengguna yang lebih baik. Dunia
yang dihubungkan secara global
berkembang maju kerana ia saling
bergantung, saling menyokong dan
saling menerima. Perkhidmatan
yang baik menghasilkan pelanggan
yang baik, dan pelanggan yang
baik menghasilkan perkhidmatan
yang baik. Sedang kita berusaha
untuk menjadi sebuah ekonomi
yang lebih maju, kita mesti juga
berusaha untuk menjadi sebuah
negara yang rakyatnya adalah
pelanggan yang lebih baik dan
warga yang lebih baik.
Inilah sebabnya kita berazam untuk
terus meningkatkan kemahiran,
mewujudkan pekerjaan yang baik
dan terus mengembangkan pai
ekonomi kita agar semua orang
dapat mengongsi kemakmuran
yang lebih besar. Untuk berjaya,
kita semua perlu menyesuaikan
pemikiran kita dan mengubah
ekonomi kita, tenaga kerja kita dan
masyarakat kita agar ia menjadi
lebih baik.
Pertama, majikan perlu belajar
untuk menggunakan lebih baik
setiap pekerja dan merawat setiap
pekerja yang lebih baik. Pasaran
buruh akan kekal ketat sehingga
2020, dan malah ia akan menjadi
lebih ketat sehingga ke 2030.
Persaingan bagi pekerja yang
baik tidak akan memudahkan.
Hanya majikan yang lebih baik
dapat menarik dan mengekalkan
orang yang lebih baik dan
mengembangkan syarikat mereka
secara yang lebih menguntungkan.
Kedua, dalam dunia yang
mengalami kekurangan pekerjaan,
pengangguran global tidak
mungkin bertambah baik kerana
syarikat menggunakan teknologi
baru dan cara-cara baru untuk
memastikan mereka kekal di
hadapan. Satu contoh yang baik
adalah meluasnya penggunaan
robot yang Lebih Murah, Lebih
Sudah pasti ada banyak yang kita
boleh rayakan, dan ada banyak
yang kita boleh renungkan pada
Hari Buruh ini. Kita semua boleh
berubah untuk menjadi orang yang
lebih baik – setiap majikan, setiap
pekerja dan setiap pelanggan.
Jangan tunggu satu sama lain.
Jadilah orang yang pertama yang
berubah.
Bersama-sama, kita boleh membuat
keadaan lebih baik dan muncul
daripada penyusunan semula ini
sebagai sebuah tenaga kerja yang
lebih baik, sebuah ekonomi yang
lebih baik dan sebuah masyarakat
yang lebih baik.
Selamat Hari Buruh kepada semua
pekerja Singapura!











































,






 











 



 








 























 















 
 



































































 














 
 




 



































 





 


 














































































 






 
















 



































 
































 
























 












































 




 




 
 





 










































 











































 







 
 



 
 







 
  




 

 

 


 



































26
MAY DAY MESSAGES
林瑞生
全国职工总会秘书长
更好的雇主更好的工友
更好的顾客
工作安排而导致工作与生活更无法
人和网际服务便是例子。在这种情况
取得平衡；低薪工友也因廉价外包而
下，要吸引更多好的工作，创造更光
自去年庆祝五一劳动节以来，我们不
陷入窘迫。如果我们允许这种情况
明的就业前景，并保持工资的稳健增
断取得进步。我国经济健康成长，劳
发生，不仅会因为缺少就业机会，我
长的最佳方式是工友愈加珍惜工作，
动市场紧缩。最重要的是，工资持续
们也会因工作和工友的错配而面临
并且为自己的工作感到自豪。
走高，速度超越通货膨胀。这些成就
更高的失业率。
最后要提的是，身为顾客和消费者的
得来不易。我谨此对我们的工友和
劳资政伙伴的努力、韧力以及群策群
没人希望面对这样的未来。
我们也可以做出更好的改变。在全球
化的世界里，互相依存、互相支持和
力表示敬意。
为此，我们决心持续提高技能，创造
互相接纳已蔚然成风。良好的服务引
我们现在是在劳动力短缺的情况下
良好的工作，并不断地将经济做大，
来良好的顾客，而良好的顾客又会催
庆祝五一劳动节。但我们应该铭记，
让更多的人能够分享成果。要取得成
生良好的服务。当我们努力成为更先
对工友而言，拥有一份好的工作永远
功，所有的人都必须调整心态，一起
进的经济体时，我们也必须致力成为
是最好的福利，充分的就业也永远是
推动经济、劳动力和社会的改变。
顾客素养好和人民素质高的国家。
首先，雇主必须学习善用和善待每
在今日的劳动节，我们有很多值得庆
劳动市场紧缩将促进经济重组加快
一名工友。劳动市场将一直紧缩到
祝的，也有不少值得反思的。我们每
步伐。我们必须竭尽所能避开重组
2020年，甚至更加吃紧至2030年。
一个人都可以做出更好的改变，成为
劣势并实现其效益，为工友和企业造
招揽人才的现象不会消失，唯有好雇
更好的雇主、工友和顾客。
福。否则，大家都将尝到经济重组失
主才能吸引和留住良才，并创造更多
败的苦果。
利润。
工友的最佳保障。
别再互相等待对方有所行动。让我
们各自带头做出改变。让我们携手共
想象一下这样的未来：机器人取代了
其次，企业为了保持领先地位，采用
进，从经济重组中创造实力更加强大
普通工友；专业人士、经理和执行级
许多新技术和新方式。这将造成全
的劳动队伍，更加发达的经济和更加
人员无法发挥所长；年长工友无法在
球工作岗位持续短缺，因此全球失业
美好的社会。
歧视年龄的职场里就业；就职父母，
率也未必会改善。日益广泛使用价格
尤其是职业妇女，因职场不实施灵活
便宜、性能优越、工作更快速的机器
祝贺所有工友劳动节快乐！
28
MAY DAY MESSAGES
Tan Chuan-Jin
Acting Minister For Manpower
BETTER WORKERS, BETTER JOBS
Our economy grew by 4.1% last year, and is expected
to grow between 2 and 4% this year. Our labour
market remains tight with close to full employment,
and the real median income for Singaporeans grew
by 4.6% in 2013.
In the midst of this encouraging economic and
labour market environment, this year’s May Day
theme of “Better Workers, Betters Jobs” is apt. As
Singapore enters a new phase of development, we
must continue with our restructuring efforts. Only then
can we achieve the vision of making “better workers,
better jobs.” It is important that tripartite members
continue to work closely together as we transform
our economy to create higher-value industries and
quality jobs for Singaporeans.
The Government is committed to help workers at all
levels adapt to the new economic environment.
It is important that
tripartite members
continue to work closely
together as we transform
our economy to create
higher-value industries
and quality jobs for
Singaporeans.”
One key area is continuous learning and skills
upgrading. We are embarking on a major review
of the Continuing Education and Training system
to support workers in upgrading their skills and
lifelong learning, so that they can seize the new
job opportunities that restructuring will bring. The
Workfare Training Support Scheme will continue
to support low-wage workers and older workers to
enhance their employability. For the growing pool
of our Professionals, Managers and Executives,
we will continue to enhance funding support to
help deepen their skills, competencies and career
prospects.
Low-wage workers, in particular, will need greater
help in this new environment. Much has been done
to help this group of workers. Let me also take this
opportunity to laud NTUC’s efforts in engaging both
service buyers and service providers on best sourcing
and in spearheading the Progressive Wage Model
(PWM), which puts in place clear wage-skill and
career progression pathways for workers. Service
buyers who best source cleaning, landscape and
security contracts to service providers who adopt the
PWM can now receive funding support from the new
Progressive Wage Incentive (PWI).
The Government has agreed to incorporate the PWM
for the cleaning sector as a licensing requirement for
cleaning companies. We will do so for the security
sector when the PWM for the sector is ready. A
tripartite body will also be set up to assess the need
for mandating a PWM in the landscaping sector.
The Government is also fully committed to helping
companies transform their existing business models,
so that they can create better job opportunities for
our workers. We will continue to strongly encourage
businesses to innovate and strive for productivity
improvements and in turn, raise the wages of our
workers.
This process is not easy for employers and I am
heartened that our unions have been actively
engaging management partners to tap on different
funding programmes such as the Inclusive Growth
Programme and Productivity and Innovation Credit
to review business processes, boost productivity and
speed up innovation.
Our strong tripartite partnership has served us well in
the past. This partnership is a competitive advantage
for Singapore as our economy restructures and
we aim for more sustainable and inclusive growth.
Singapore’s progress over the years is testament
to our strong fundamentals, including our strong
tripartism spirit. As we look forward to meeting the
challenges of the future, it is important that the
Government, employers and unions continue to work
closely together towards our common objective of
making better workers and better jobs, so as to create
a better life for Singaporeans.
I wish everyone a very Happy May Day!
30
MAY DAY MESSAGES
Tan Chuan-Jin
Pemangku Menteri Tenaga Manusia
PEKERJA LEBIH BAIK, PEKERJAAN
YANG LEBIH BAIK
Ekonomi kita telah meningkat
sebanyak 4.1% pada tahun lalu dan
ia dijangka akan meningkat antara
2 hingga 4% pada tahun ini. Pasaran
buruh kita kekal ketat dan hampir
mencapai kadar pekerjaan penuh,
dan pendapatan median sebenar
rakyat Singapura telah meningkat
sebanyak 4.6% pada 2013.
Dalam keadaan ekonomi
dan pasaran buruh yang
memberangsangkan, tema Hari
Buruh pada tahun ini, “Pekerja
Lebih Baik, Pekerjaan Yang Lebih
Baik”, amat sesuai sekali. Sedang
Singapura memasuki fasa
pembangunan yang baru, kita mesti
meneruskan usaha untuk menyusun
semula ekonomi kita. Dengan cara
ini, barulah kita dapat mencapai vis
“pekerja lebih baik, pekerjaan yang
lebih baik” kita. Ia adalah penting
bagi anggota-anggota rakan tiga
pihak untuk terus bekerjasama
sedang kita merubah ekonomi kita
untuk mewujudkan perusahaanperusahaan bernilai tinggi dan
pekerjaan-pekerjaan yang bermutu
untuk rakyat Singapura.
Pemerintah komited untuk
membantu pekerja-pekerja di
semua peringkat menyesuaikan diri
mereka dengan sekitaran ekonomi
yang baru.
Satu bidang utama adalah
pembelajaran berterusan dan
peningkatan kemahiran. Kami akan
menjalankan satu semakan besar
ke atas sistem Pendidikan dan
Latihan Berterusan untuk membantu
para pekerja meningkatkan
kemahiran dan pembelajaran
sepanjang hayat mereka supaya
mereka dapat merebut peluangpeluang pekerjaan baru yang
wujud daripada penyusunan
semula ekonomi. Skim Sokongan
Latihan Daya Kerja akan terus
membantu pekerja-pekerja
bergaji rendah dan yang lebih
tua untuk mempertingkatkan
kelayakan pekerjaan mereka. Bagi
golongan Profesional, Pengurus
dan Eksekutif yang bilangannya
semakin meningkat, kami akan terus
memberi lebih banyak sokongan
kewangan untuk membantu
mereka meningkatkan kemahiran,
kecekapan dan prospek kerjaya
mereka.
Para pekerja bergaji rendah,
khususnya, akan memerlukan
lebih banyak bantuan dalam
sekitaran baru ini. Banyak usaha
telah dilakukan untuk membantu
golongan pekerja ini. Saya juga ingin
mengambil kesempatan ini untuk
memuji Kongres Kesatuan Sekerja
Kebangsaan dalam usahanya untuk
melibatkan kedua-dua pembeli
dan penyedia khidmat dalam
amalan penyumberan terbaik dan
menerajui usaha melaksanakan
Model Gaji Progresif (PWM) yang
menetapkan dengan jelas tangga
gaji berdasarkan kemahiran serta
laluan kerjaya untuk para pekerja.
Para pembeli perkhidmatan
yang membuat penyumberan
terbaik dalam kontrak-kontrak
kerja pembersihan, lanskap dan
keselamatan dengan mengambil
perkhidmatan para penyedia yang
mengamalkan PWM kini boleh
mendapat sokongan kewangan
daripada Insentif Gaji Progresif (PWI)
yang baru.
Pemerintah telah bersetuju untuk
menerapkan PWM dalam sektor
pembersihan sebagai syarat untuk
syarikat-syarikat pembersihan
mendapatkan lesen. Kami juga
akan melakukan ini untuk sektor
keselamatan apabila PWM bagi
sektor itu siap. Sebuah badan rakan
tiga pihak juga akan dibentuk untuk
menilai perlunya menjadikan PWM
wajib dalam sektor lanskap.
Pemerintah juga komited
sepenuhnya dalam membantu
syarikat-syarikat mengubah model
perniagaan mereka supaya mereka
dapat mewujudkan peluangpeluang pekerjaan yang lebih
baik untuk para pekerja kita. Kami
akan terus memberi sokongan
kuat untuk menggalakkan syarikatsyarikat untuk membuat inovasi
dan berusaha meningkatkan
daya penghasilan dan seterusnya,
menaikkan gaji para pekerja kita.
Proses ini bukan sesuatu yang
mudah untuk para majikan dan
saya gembira bahawa kesatuankesatuan kita telah melibatkan
rakan kongsi pengurusan secara
aktif untuk membantu mereka
memanfaatkan pelbagai program
pendanaan seperti Program
Pertubuhan Inklusif dan Kredit
Produktiviti dan Inovasi untuk
menyemak proses perniagaan,
meningkatkan daya penghasilan
dan mempercepatkan inovasi.
Kerjasama rapat antara rakan
kongsi tiga pihak kita telah memberi
manfaat kepada kita pada masa
lalu dan memberikan kelebihan
dari segi daya saing kepada
Singapura sedang ekonomi kita
melalui penyusunan semula, dan
kita berusaha untuk mencapai
pertumbuhan yang berkekalan
dan inklusif. Kemajuan Singapura
selama ini adalah bukti bahawa
kita mempunyai asas yang kukuh,
termasuk semangat rakan kongsi
tiga pihak yang kuat. Sedang
kita bersedia untuk menghadapi
cabaran-cabaran masa depan, ia
adalah penting untuk Pemerintah,
para majikan dan kesatuankesatuan sekerja terus bekerja rapat
untuk mencapai matlamat bersama
kita iaitu para pekerja lebih baik dan
pekerjaan yang lebih baik supaya
kita dapat mewujudkan kehidupan
yang lebih baik untuk rakyat
Singapura.
Saya ucapkan Selamat Hari Buruh
kepada semua.

 





  









 









 

















































 















 

 

















 
 

 




 











 





 









 













  

 


 










 









 









 
 








 








 






 









 
































































 









 

















 



































 




















































 
 







 










































































 








 




























































 







 















 









































 







 
 





 
















































 


 




 









 





 LABOUR
MOVEMENT ANNUAL 2014




 





 











 








  

 







 





  



 
 




 


 









 



 












 



 











 










 



 












 



 



 








32
MAY DAY MESSAGES
陈川仁
人力部代部长
更高素质的工友，更好的就
业机会
工友和年长工友加强他们的受雇能
与此同时，政府也将竭力协助公司改
力。另外，为协助人数日益增加的专
变目前的营业模式，以便为我们的工
新加坡的经济去年增长4.1%，今年
业人士、经理和执行人员，我们将继
友制造更好的就业机会。我们将继
的增幅预计为2%至4%。我国的劳动
续提供更多资助，帮助他们提升技能
续大力鼓励企业进行创新和提高生
市场仍然紧缩，处于接近全民就业状
和能力，让他们的事业能够取得更好
产力，进而提高工友的薪金。
态，国人的实际收入中位数去年也提
的发展。
高了4.6%。
这个过程对雇主来说并不容易。让我
在这个新的环境中，低薪工友尤其需
感到欣慰的是，我们的工会向来积极
目前的经济和劳动市场环境令人鼓
要更大的帮助。政府已经在多方面给
地鼓励雇主利用政府推出的各种援
舞，这使得今年五一劳动节的主题
予这群工友援助。我要借此机会表扬
助，如增长与同惠计划、生产力及创
—“更高素质的工友，更好的就业机
全国职工总会不遗余力地向业者和
新优惠等，帮助他们重新检讨工作流
会”非常贴切。在新加坡进入新发
服务供应商宣导最佳外包方式，以及
程，提高生产力和加速创新的工作。
展阶段之际，我们必须继续重组经
带头推动渐进式薪金制。其中，渐进
济。只有这样，我们才能实现 “更高
式薪金制明确地为工友制定结合技
坚实牢固的劳资政关系让新加坡多
素质的工友，更好的就业机会”的愿
能和薪金的框架和职业发展路线。
年来获益良多，也是新加坡在经济转
景。要成功让经济转型，为新加坡创
另外，采购清洁、园艺和保安服务的
型以及落实更具持续性和包容性增
造更高价值的产业和提供国人更多
机构，如果把这些服务项目外包给已
长的目标时的竞争优势。新加坡这些
优质的工作机会，劳资政三方继续紧
经采用渐进式薪金制的服务供应商，
年来的成就，凸显了我国拥有稳固的
密合作至关重要。
现在能通过新的渐进式薪金奖励计
基础，这就包括良好的劳资政协作
划获得资助。
精神。在我们准备迎接未来挑战的
政府将全力以赴，协助各阶层的工友
适应新的经济环境。
同时，政府、雇主和工会必须同心协
在清洁业方面，政府已经同意把采
力，一同实现更高素质的工友、更好
用渐进式薪金制列为清洁公司取得
的就业机会的共同目标，以为国人创
我们的重点之一，就是持续学习和
执照的条件之一。接下来，在保安业
造更好的生活。
提升技能。我们正在着手进行持续
实行渐进式薪金制之后，政府也会
教育与培训系统的重大检讨，以支
把这项规定扩大到这个行业。我们
持工友提升技能和终身学习，让他们
也会设立一个劳资政小组，评估是否
能够把握经济重组带来的新就业机
有必要强制园艺业者也采用渐进式
会。就业培训计划将继续帮助低薪
薪金制。
最后，祝愿大家劳动节快乐！
34
MAY DAY MESSAGES
Stephen Lee
President
Singapore National
Employers Federation
THE SINGAPORE ECONOMY grew by 4.1% in 2013,
up from 1.9% in 2012. Employment growth in 2013 was
136,2001, the highest since the economic downturn
in 2008/09. Inflation fell to 2.4% from 4.6% in 2012. As
a result, the real median monthly income (including
employer CPF contributions) of workers grew 4.6% 2
in 2013, up from 1.2% in 2012. For 2014, the Ministry of
Trade and Industry had projected the economy to
grow by between 2% and 4%. The unemployment rate
is likely to remain low as the labour market continues
to be tight.
Productivity growth was zero percent in 2013. However,
this was better than the negative 2% in 2012. Part of
the reason was the slowdown in the employment
growth of foreign workers from 5.9% in 2012 to 4.2% in
2013. Employers must continue to make better use of
their manpower by enabling them to work better and
smarter.
As Singapore restructures
its economy, different
sectors would face their
own set of challenges. SNEF
will reach out to employers
in specific sectors and work
with their industry unions
to proactively tackle their
challenges. The mutual trust
and respect that we have
built up at the national level
must cascade down so
that tripartism is embraced
at the sectoral level.”
Firstly, employers must invest in training their workers to
enhance their skills to take on larger and higher job
roles. Secondly, they should engage and empower
their workers to motivate them to give their best.
Thirdly, they need to cultivate a culture for productivity
at the workplace that encourages innovation and
continuous improvements in work processes and
where management and unions work together to
foster harmonious labour-management relations
so that measures to improve productivity can be
implemented smoothly. This culture can be sustained
when there is a virtuous cycle of productivity growth
and gainsharing, not only in terms of wages but in
terms of better skills and jobs as well. A good example
of this cycle is NTUC’s Progressive Wage Model (PWM)
where productivity, skills, jobs and wages move up in
tandem.
I therefore strongly encourage employers to consider
and work with their unions to implement the PWM
to create better jobs where better workers can work
smarter to raise the productivity of their companies.
1 Labour Market 2013, Ministry of Manpower
2 Labour Market 2013, Ministry of Manpower
Buoyed by a growing economy, more older residents
and women are being employed. The employment
rate of residents aged 55 to 64 was 65% 3 in 2013, up
from 56.2% in 2007. The employment rate for women
between ages 25 to 54 was 74.3% in 2013, up from
68.8% in 2007. Flexible work arrangements are helping
employers to retain older workers and women. Such
flexibility will also help to attract the economically
inactive older residents and women of about 375,0004,
into the workforce to ease some of the manpower
shortages faced by employers.
In particular, I urge employers to tap on the WorkPro
programme to embark on job redesign and flexible
work arrangements to make their workplaces more
age- and family-friendly. The WorkPro programme
was initiated by the Ministry of Manpower and the
Singapore Workforce Development Agency and is led
by NTUC and SNEF. Since WorkPro was launched, over
800 companies have received assistance through
this programme to implement work-life measures and
redesign jobs.
Tripartism has helped employers to overcome
many economic and manpower challenges. NTUC
has called for tripartism to be more pervasive by
strengthening tripartism at the sectoral level. NTUC
has also led the formation of tripartite workgroups in
cleaning, security, landscaping, healthcare, hospitality
and retail sectors, among others, to look into better
career progression for the workers in these sectors.
As Singapore restructures its economy, different sectors
would face their own set of challenges. SNEF will reach
out to employers in specific sectors and work with their
industry unions to proactively tackle their challenges.
The mutual trust and respect that we have built up
at the national level must cascade down so that
tripartism is embraced at the sectoral level. In this way,
all employers and workers can benefit from strong
tripartism at both the national and sectoral levels.
On behalf of our 3,000 employer members, I wish all
workers a Happy May Day!
3 Comprehensive Labour Force Survey, 2013, Ministry of Manpower
4 Comprehensive Labour Force Survey, 2013, Ministry of Manpower
36
MAY DAY MESSAGES
Stephen Lee
Presiden, Persekutuan Majikan Kebangsaan Singapura
Ekonomi Singapura tumbuh
sebanyak 4.1% pada 2013, naik
dari 1.9% pada 2012. Pertumbuhan
pekerjaan pada 2013 adalah
136,2001, pertumbuhan paling tinggi
sejak kemelesetan ekonomi 2008/09.
Inflasi turun kepada 2.4% dari 4.6%
pada 2012. Akibatnya, pendapatan
bulanan median sebenar (termasuk
sumbangan CPF majikan) pekerja
tumbuh 4.6%2 pada 2013, naik
dari 1.2% pada 2012. Bagi 2014,
Kementerian Perdagangan dan
Perusahaan telah membuat projeksi
(perancangan) bahawa ekonomi
akan tumbuh sebanyak (di) antara
2% dan 4%. Kadar pengangguran
kemungkinan kekal rendah kerana
pasaran buruh terus dalam keadaan
ketat (mantap).
Pertumbuhan produktiviti adalah sifar
peratus pada 2013. Bagaimanapun,
ini adalah lebih baik daripada negatif
2% pada 2012. Sebahagian daripada
sebabnya adalah pertumbuhan
pekerjaan yang perlahan bagi
pekerja asing dari 5.9% pada 2012
kepada 4.2% pada 2013. Majikan
mesti terus menggunakan tenaga
kerja mereka dengan lebih baik
dengan membolehkan mereka
bekerja dengan lebih baik dan lebih
bijak. Majikan mesti terus membuat
penggunaan tenaga mereka yang
lebih baik dengan membolehkan
mereka untuk bekerja lebih baik dan
bijak.
Pertama, majikan mesti melabur
dalam latihan pekerja mereka
untuk meningkatkan kemahiran
mereka untuk mengambil peranan
kerja yang lebih besar dan lebih
tinggi. Kedua, mereka harus
menarik minat dan perhatian
pekerja mereka dan memperkasa
mereka untuk mendorong mereka
memberi perkhidmatan yang
terbaik. Ketiga, mereka perlu
memupuk budaya produktiviti di
tempat kerja yang menggalakkan
inovasi dan pembaikan berterusan
dalam proses kerja dan di mana
pengurusan dan kesatuan sekerja
bekerja bersama untuk memupuk
hubungan buruh-pengurusan yang
harmoni agar langkah-langkah
untuk memperbaiki produktiviti boleh
dilaksanakan dengan licin. Budaya
ini boleh dikekalkan apabila terdapat
kitaran mulia antara pertumbuhan
produktiviti dan perkongsian
keuntungan, bukan sahaja dari segi
gaji tetapi dari segi kemahiran dan
pekerjaan yang lebih baik. Satu
contoh baik tentang kitaran mulia ini
adalah Model Gaji Progresif (PWM)
yang dibangunkan oleh NTUC
di mana produktiviti, kemahiran,
pekerjaan dan gaji meningkat
seiringan.
Saya oleh itu sangatlah
menggalakkan majikan untuk
menimbang bekerja dengan
kesatuan-kesatuan mereka
untuk melaksanakan PWM untuk
mewujudkan pekerjaan yang lebih
baik di mana pekerja yang lebih
baik boleh bekerja dengan lebih
bijak untuk meningkatkan produktiviti
syarikat mereka.
Digalakkan oleh ekonomi yang
berkembang, lebih banyak pekerja
tua dan wanita diambil bekerja
semula. Kadar pekerjaan pekerja
yang berusia 55 hingga 64 tahun
adalah 65.0%3 pada 2013, naik dari
56.2% pada 2007. Kadar pekerjaan
bagi wanita antara usia 25 hingga
54 tahun adalah 74.3% pada 2013,
naik dari 68.8%. Aturan-aturan kerja
fleksibel membantu majikan untuk
mengekalkan pekerja tua dan wanita.
Fleksibiliti sedemikan juga membantu
untuk menarik orang-orang yang
tidak aktif dari segi ekonomi, yang
mana jumlah mereka yang berada
dalam golongan umur ini adalah
375,0004, untuk menyertai tenaga
kerja untuk meringankan kekurangan
tenaga manusia yang dihadapi oleh
majikan.
Terutama sekali, saya menggesa
majikan untuk menyertai program
WorkPro untuk memulakan
rancangan merekabentuk semula
kerja dan membuat aturan-aturan
kerja fleksibel untuk menjadikan
1 Pasaran Buruh 2013, Kementerian Tenaga Manusia
3 Tenaga Kerja Singapura, 2013, Kementerian Tenaga Manusia
2 Pasaran Buruh 2013, Kementerian Tenaga Manusia
4 Tenaga Buruh di Singapura, 2013, Kementerian Tenaga Manusia
tempat kerja lebih mesra pekerja
tua dan keluarga. Program WorkPro
dimulakan oleh Kementerian Tenaga
Manusia dan Agensi Pembangunan
Tenaga Kerja Singapura dan diketuai
oleh NTUC dan SNEF. Sejak WorkPro
dilancarkan, lebih 800 syarikat
telah menerima bantuan menerusi
program ini untuk melaksanakan
langkah-langkah imbangan kerjakehidupan dan merekabentuk
semula kerja.
Fahaman kerjasama tiga pihak
telah membantu majikan mengatasi
banyak cabaran ekonomi dan
tenaga kerja. NTUC telah menyeru
agar fahaman kerjasama tiga pihak
diamalkan secara lebih meluas
dengan mengukuhkan fahaman
kerjasama tiga pihak di peringkat
sektor. NTUC telah juga mengetuai
pembentukan kumpulan-kumpulan
kerja tiga pihak dalam sektor-sektor
pembersihan, sekuriti, perlanskapan,
penjagaan kesihatan, hospitaliti
dan runcit untuk meneliti usaha
menyediakan kemajuan kerjaya yang
lebih baik bagi pekerja dalam sektorsektor ini.
Sedang Singapura menyusun
semula ekonominya, sektor-sektor
yang berlainan akan menghadapi
cabaran-cabaran mereka sendiri.
SNEF akan mendekati majikan dalam
sektor-sektor tertentu dan bekerja
dengan kesatuan-kesatuan dalam
perusahaan masing-masing untuk
menangani cabaran-cabaran
ini secara proaktif. Semangat
percaya mempercayai dan hormat
menghormati yang kita telah bina di
peringkat nasional haruslah meresap
ke peringkat bawah agar fahaman
kerjasama tiga pihak diamalkan
di peringkat sektor. Dengan cara
ini, semua majikan dan pekerja
mendapat faedah daripada
fahaman kerjasama tiga pihak yang
lebih kuat baik di peringkat nasional
mahupun di peringkat sektor.
Bagi pihak 3,000 anggota majikan
kami, saya mengucapkan Selamat
Hari Buruh kepada semua pekerja!



 

 










 
































 




 




 




 





















 

 






 








 








 






 

























 
























 


































 









 







 




























































 
 







 
 



 


















 
























 





































 
























 







 
 

















 

























 
 
















 

 



















































  























 














 



 
























 























 








 






















 
































 

 
















































 















 
















 



































 


 







 
 



 



























































 









 












 






 
 




 










 






, 









 













38
MAY DAY MESSAGES
李庆言
全国雇主联合会会长
2013年我国经济增长从2012年
这种文化就可以在生产力增长和利润
导，并由全国职工总会和全国雇主联
的1.9%攀升至4.1%。2013年的新
分享的良性循环中持续下去，不仅在
合会带头推动。该计划自开展以来，
增就业高达13万6200个1，这是自
工资方面，在优化技能和工作方面也
已有800多家公司获得协助，实施了
2008/2009年经济衰退以来取得最高
是如此。实施全国职工总会倡导的渐
工作生活平衡及有关工作再设计的
的增长数据。通货膨胀率则从2012
进式薪金制，促使生产力、技能、工
措施。
年的4.6%下降至2.4%。因此，工友
作、工资连带提升，便是实现良性循
的每月实质收入中位数（包括雇主支
环的好例子。
劳资政协作帮助过雇主克服很多经
济上和人力上的挑战。全国职工总会
付的公积金）从2012年的1.2%提高
到了2013年的4.6%2。贸易与工业部
为此，我强烈鼓励雇主考虑和工会携
呼吁劳资政伙伴在行业层面广泛地
预测我国今年的经济增长率将为2%
手合作，实施渐进式薪金制，创造良
强化劳资政协作，并带头在清洁业、
至4%。预计劳动市场方面，鉴于供应
好的工作，好让优秀的工友能更精明
保安业、园艺业、保健业、酒店与消
仍然紧张，失业率多半会维持在较低
地工作，并提升公司的生产力。
费业和零售业分别组织劳资政工作
小组，探讨如何促进业内工友的职业
的水平。
在经济增长的带动之下，有更多的年
进程。
2013年，新加坡的整体劳动生产力为
长者和妇女获得雇用。2013年，55
零增长。然而，却比2012年的负2％
岁至64岁居民就业率从2007年的
由于我国进行经济重组，各行业必然
来得好。部分原因是外籍工友的就业
56.2%上升至2013年的65%3。25岁
会面对各自的挑战。为此，全国雇主
增长从2012年的5.9％放缓至2013年
至54岁的妇女就业率则从2007年的
联合会将接触各行业的雇主，并与相
的4.2％。为此，雇主必须继续善用人
68.8%上升至2013年的74.3%。除此
关的工会合作，及早克服他们所面对
手，让工友工作得更好、更精明。
之外，灵活工作安排有助于雇主留住
的挑战。我们长久以来在国家层面
年长和女性工友，也可吸引大约37万
所建立的互信和互重，一定要向下延
首先，雇主必须投资于培训工友，提
5000名4非经济活跃年长者和妇女加
伸，在行业层面推广劳资政协作。这
高他们的技能，以胜任更高的职位，
入劳动队伍，缓解雇主所面对的人手
样一来，所有的雇主和工友都能在国
并承担更多的责任及挑战。其次，雇
紧缺问题。
家层面及行业层面紧密的劳资政协作
中获益。
主应该带动及授权工友，激励他们尽
心尽力地工作。第三，在工作场所建
在此，我特别要呼吁雇主借助优化职
立并加强生产力文化，鼓励工友搞创
场计划，推行工作再设计和灵活工作
谨此代表我会的3000名雇主会员祝
新，不断改进工作流程。同时，管理层
安排，使得工作场所更加适合年长人
贺全体工友劳动节快乐！
与工会协作，共同促进劳资和谐，使
士和亲家庭。优化职场计划是由新加
得提高生产力的措施得以顺畅推行。
坡人力部及新加坡劳动力发展局倡
人力部2013年劳动市场报告书
3
人力部劳动力调查
人力部2013年劳动市场报告书
4
人力部劳动力调查
1
2
40
NTUC CENTRAL COMMITTEE
Diana Chia
Siew Fui
Lim Swee Say
Secretary-General
President
Lim Kuang Beng
Secretary for
Financial Affairs
The NTUC Central Committee is the planning,
policy and executive body of the National Trades
Union Congress. The current Central Committee
was elected by delegates from NTUC’s 60 affiliated
unions through a secret ballot on 8 December 2011
for a four-year term of 2011-2015.
Mary Liew
Kiah Eng
Andy Lim
Tze Khong
Member
Member
Ma Wei Cheng
Member
Heng Chee How
Joanne Cham
Hui Fong
Nora Kang
Kah Ai
Karthikeyan
Krishnamurthy
Edwin Lye
Teck Hee
Vice-President
Vice-President
Vice-President
Terry Lee
Kok Hua
Tan Hock Soon
Arasu Duraisamy
Hassan Abdullah
Member
Member
Member
Deputy Secretary-General
Assistant Secretary-General
Member
Ong Hwee Liang
Member
Benjamin Tang
Chun Wei
Toh Hock Poh
Member
Member
COMMITTEES’ LISTING
NTUC TRUSTEES
Lim Boon Heng
Othman Haron Eusofe
John De Payva
NTUCADMINISTRATION
AND RESEARCH UNIT
BOARD OF TRUSTEES
Lim Boon Heng (Chairman)
Diana Chia Siew Fui
Lim Swee Say
Lim Kuang Beng
Sat Pal Khattar
Yeo Khee Leng
Yip Moh Wah – Secretary
NTUC DIRECTORGENERAL’S OFFICE
Lim Swee Say
Director-General
Heng Chee How
Centric Director (Union; Social
Enterprises)
Champion (Mature Workers)
Chairman, Executive Committee (Ong
Teng Cheong Labour Leadership
Institute)
Toh Hwee Tin
Alignment Director (Family
Development Unit)
Co-Champion (Women & Family
Adeline Sum
Chief Development Officer (NTUC
Enterprise)
Gilbert Tan
Chief Executive Officer (Employment
and Employability Institute)
Tan Suee Chieh
Group Chief Executive Officer (NTUC
Enterprise)
NTUC’S
REPRESENTATION
ON STATUTORY
BOARDS, NATIONAL
INSTITUTIONS,
TRIPARTITE,
ADVISORY
AND WORKING
COMMITTEES AND
OTHERS
Agri-Food and Veterinary
Authority Board
Yeo Guat Kwang
Joanne Cham Hui Fong
Central Provident Fund
Board
Ong Chin Ang
Civil Aviation Authority of
Singapore
Centric Director (Member)
Competency Director (Industrial
Relations)
Centric Director (Union Leadership)
Yeo Khee Leng
Centric Director (Global; Staff)
Competency Director (International
Affairs)
Patrick Tay Teck Guan
Competency Director (Legal)
Alignment Director (Professionals,
Managers and Executives)
Yeo Guat Kwang
Loy York Jiun
Ma Wei Cheng
Economic Development
Board
Institute of Technical
Education Board of
Governors
Gilbert Tan Chye Hee
Ong Hwee Liang
Competency Director (Workplace
Safety & Health Secretariat)
Chairman (Migrant Workers’ Centre)
JTC Corporation
Ang Hin Kee
Competency Director (Freelancers &
Self-Employed Unit)
Zainal Sapari
Competency Director (Care & Share)
Alignment Director (U Care Centre)
Jacqueline Chin
Competency Director (Human
Resource)
Vivek Kumar
Competency Director (Membership)
Kwong Yuk Wah
Competency Director (Information
Technology)
Loy York Jiun
Competency Director (Research, Ong
Institute; Corporate Planning
Secretariat)
Ng Yuen Jiuan
Jessie Yeo Hong Cheng
Land Transport Authority
Maritime and Port Authority
of Singapore
Thomas Tay Jwee Hwa
Media Development
Authority
Vivek Kumar
National Environment
Agency
Zainal Sapari
Ngee Ann Polytechnic
Council
Shona Tan-James
Public Transport Council
G Rajendran
Toh Hock Poh
Public Utilities Board
Zainal Sapari
Competency Director (Information
Resource, Ong Teng Cheong Labour
Leadership Institute)
Republic Polytechnic
Board of Governors
Ong Keau
Singapore Sports Council
Competency Director (Administration)
Shona Tan-James
Competency Director (Corporate
Communications; Service Excellence)
S Thiagarajan
Competency Director (Leadership
Development & Engagement, Ong
Institute)
Jessie Yeo
Relations Mentoring)
Yip Moh Wah
Competency Director (Finance)
Sylvia Choo
Alignment Director (Women’s
Development Secretariat)
Co-Champion (Women & Family)
Lim Eng Lee
Alignment Director (nEbO; U Live
Community)
James Tan
Alignment Director (U Live @ Work)
Steve Tan
Alignment Director (Youth
Development Unit; Social Media Team)
Ang Hin Kee
Chinese Development
Assistance Council –
Volunteers Engagement and
Development Committee
Edwin Lye Teck Hee
Chinese Development
Assistance Council – Family
Workfare and Support
Committee
People’s Association –
Representing Corporate
Member
Committee of Impartiality
Political Films Consultative
Committee
Jenny Lee Li Hwa
Jennie Yeo Kha Keaw
GEMS Up / Customer
Centric Initiatives Working
Committee
Yeo Guat Kwang
Human Capital (Singapore)
Pte Ltd
Implementation Steering
Committee on Workplace
Health
Yeo Guat Kwang
Industrial Arbitration Court
(Employee Panel)
Diana Chia Siew Fui
Edwin Lye Teck Hee
James Tan Cheng Choo
K Karthikeyan
Lim Kuang Beng
Ma Wei Cheng
Mah Cheong Fatt
Mary Liew Kiah Eng
Tan Hock Soon
Toh Hwee Tin
S Thiagarajan
S Thiagarajan
AIDS Business Alliance
Yeo Guat Kwang
Chinese Development
Assistance Council –
Workers Upgrading &
Employment Committee
Mak Mun Whai
Noor Shyma Abdul Latiff
A G Visvanathan
Safer Roads Industry
Taskforce
Danny Tan Teck Meng
SBS Transit Board of
Directors
John De Payva
SEA Games Community
Engagement & Outreach
Advisory Sub-Committee
Steve Tan Peng Hoe
Security Tripartite Cluster
Zainal Sapari
Nora Kang Kah Ai
Tan Hock Soon
National Mental Alliance
Yeo Guat Kwang
National Book Development
Council
Irene Low Siew Lee
National Fire and Civil
Emergency Preparedness
Council
Ong Hwee Liang
National Fire Prevention
Council – Industrial
Premises Committee
Singapore Council of
Women’s Organisation –
Star Shelter Committee
Jennie Yeo Kha Keaw
SNEF-NTUC Migrant
Workers’ Forum
Goh Sor Imm
Jennie Yeo Kha Keaw
Yeo Guat Kwang
Tripartite Advisory Group
on Cleaners
National Integration
Working Group for
Workplaces
Lim Swee Say
Diana Chia Siew Fui
K Karthikeyan
Tan Hock Soon
Working Committee for
Productivity and Continuing
Education (WCPCE)
National Wages Council
Joanne Cham Hui Fong - Leader
Diana Chia Siew Fui (Full Member)
K Karthikeyan (Full Member)
Ma Wei Cheng (Full Member)
Arasu Duraisamy (Full Member)
Toh Hock Poh (Full Member)
Andy Lim Tze Khong (Alternate Member)
Nadarajah Thurairajasingam (Alternate
Member)
Ong Hwee Liang (Alternate Member)
Tripartite Committee on
Flexible Work Arrangement
Yeo Guat Kwang
Tripartite Implementation
Workgroup on
Re-employment
Portable Medical Benefits
Yeo Guat Kwang
Work-Life Strategy – MOM
Sylvia Choo Sor Chew
Tripartite Mediation
Advisors
Tripartite Monitoring Group
on Re-employment
Evelyn Goh Lee Cheng
National Integration Council
(Main)
Tan Peng Heng
Heng Chee How
Ma Wei Cheng
Fang Chin Poh
Singapore Council of
Women’s Organisation
Singapore50 Economic and
International Committee
National First Aid Council
(NFAC)
Tan Chee Tiong
Tripartite Workgroup on
Re-employment
Gary Goh Choon Siah
Arasu Duraisamy
Steering Committee
on Engineering Talent
Attraction & Retention
(SCETAR) – Electronics
Sub-group
Wong Siew Hong
Danny Tan Teck Meng
Diana Chia Siew Fui
Heng Chee How
Ma Wei Cheng
Charles Ng Theng Loon
Danny Tan Teck Meng
David Lim Kin Wai
David Yeo Cher Lian
Goh Sor Imm
James Tan Chang Choo
Jean See Jin Li
Ma Wei Cheng
Marilyn Chew Bee Leng
Raven Lee Hsing Han
Steven Goh Tiat Yang
Tan Choon Kiat
Timothy Phang Boo Chye
Singapore50 Steering
Committee
Singapore Corporation of
Rehabilitative Enterprises
(SCORE) Committee on
Training
National Productivity and
Continuing Education
Council (NPCEC)
Advisory Panel – Human
Resource Management
School of Human
Development and Social
Services, SIM University
REACH Supervisory Panel
Lifelong Learning
Endowment Fund Advisory
Council
Yeo Guat Kwang
Singapore Workforce
Development Agency
(WDA) Board
Steve Tan Peng Hoe
Ma Wei Cheng
Institute of Estate Agents
David Lim Kin Wai
K Thanaletchmi
Advisory Council on
Community Relations in
Defence (ACCORD)
Benjamin Tang Chun Wei
Andy Lim Tze Khong
Fang Chin Poh
Lim Kuang Beng
Tan Richard
Lim Eng Lee
Nora Kang Kah Ai
Tan Hock Soon
Patrick Tay Teck Guan (Alternate
Member)
Tan Richard (Alternate Member)
Toh Hwee Tin (Alternate Member)
Steve Tan Peng Hoe (Alternate Member)
Ong Keau
Jennie Yeo Kha Keaw
Tan Ying Ying
Zainal Sapari
Tommy Lin Ming Chao (Resource
Person)
Tripartite Alliance for Fair
Employment Practices
Diana Chia Siew Fui (Advisor)
Cyrille Tan Soo Leng
Fahmi Abu Bakar
Heng Chee How
K Thanaletchmi
Tripartite Committee for
Low Wage Workers and
Inclusive Growth
Irene Low Siew Lee
Sheryl Choo (Senior Manager, Human
Resource, NTUC Fairprice)
Zainal Sapari
Community Engagement at
Workplaces
Employability of Older
Workers
Arasu Duraisamy
Tripartite Workgroup to
Review the Employment
Act
Diana Chia Siew Fui
Union Representation at
Committee of Inquiry –
Public Service Commission
Edwin Lye Teck Hee
Jagindar Singh
Jennifer Tan Hwee Kheng
Sanjeev Kumar Tiwari
Yeo Chun Fing
WDA – Human Resource
Manpower Skills & Training
Council
Jacqueline Chin Suet Peck
S Thiagarajan
WDA – Industry Skills &
Training Council (Food &
Beverage)
Toh Hwee Tin
Training Council (Tourism,
Hotel & Accommodation
Services)
Tan Hock Soon
Training Council (Healthcare)
Diana Chia Siew Fui
WDA – Process Manpower
Skills and Training Council
WDA – Security Industry
Skills & Training Council
Hareenderpal Singh
WDA – Services Excellence
Skills & Training Council
WDA – Singapore
Landscape Industry
Council
Surash R Mukundan
Jennie Yeo Kha Keaw
Correct as of 15 April 2014
42
Heng Chee How
Women’s Health Advisory
Committee
K Karthikeyan
Edwin Lye Teck Hee
Slyvia Choo Sor Chew
Workplace Safety and
Health Council
Yeo Guat Kwang
K Karthikeyan
Health Council – Finance
Committee
Yeo Guat Kwang
Health Institute Governing
Board
K Thanaletchimi
Health – Chemical
Industries Committee
Wan Hafidz Wan Hanafi
Health – Construction and
Landscape Committee
Charlotte Wong
Health – (Construction and
Landscape) Landscape
Sub-Committee
Jennie Yeo Kha Keaw
Health – Engagement &
Outreach Committe
Tommy Goh Hock Wah
Health – Facilities
Management Workgroup
Charlotte Wong
Health – Healthcare
Committee
Simon Ong Teck Leong
Health – Hospitality &
Entertainment Industries
Committee
Julie Cheong Ai Hung
Health – Industry Capability
Building Committee
Arasu Duraisamy
Health – Logistics &
Transportation Committee
Mak Mun Whai
Arasu Duraisamy
Lim Ah Kiat
Health – Marine Industries
Committee
David Lim Kin Wai
Health – Metalworking &
Manufacturing Committee
Timothy Phang
Fahmi Abu Bakar
Health – Workplace Health
Committee
Teo Boon Lian
Member/Deputy Secretary-General,
NTUC; Centric Director (Union);
Executive Secretary, UWEEI/UTES
Member/Vice-President, NTUC;
General Secretary, UWPI
Lim Kuang Beng
Member/Secretary for Financial
Affairs, NTUC; General Secretary,
SISEU
Ma Wei Cheng
Member/Member, NTUC Central
Committee; General Secretary, AUPE
Mike Thiruman
Member/President, STU
Nasordin Mohd Hashim
Member/President, BATU
Nora Kang Kah Ai
President, DBSSU
Ong Chin Ang
Member/Centric Director (Union
Leadership); Executive Secretary,
NTWU
Tan Hock Soon
Committee; General Secretary,
FDAWU
Terry Lee Kok Hua
Committee; President, SIEU
Toh Hock Poh
Committee; President, MIWU
INDUSTRIAL
RELATIONS
COMMITTEE
(INDUSTRIAL SECTOR)
Toh Hock Poh
Chairman/Member, NTUC Central
Vice Chairman/President, BATU
Zainal Sapari
Secretary/Assistant SecretaryGeneral, NTUC; Alignment Director
(U Care Centre); Competency Director
(Care & Share); Executive Secretary,
BATU
Secretary/Competency Director
(Industrial Relations Mentoring);
Executive Secretary , MIWU/ SPWU
Heng Chee How
Resource Person/Deputy SecretaryGeneral, NTUC; Centric Director
(Union); Executive Secretary UWEEI/
UTES
Ariel Toh Zi Yong
Admin Secretary/Principal Industrial
Relations Officer, SISEU
Peggy Chen Pei Chi
Admin Secretary/Lead Consultant,
IRD; Executive Secretary, SCTU
Patrick Teo Kang Gan
Alternate Member/General Secretary,
BATU
Mohd Yunos Ismail
Member/President, CIEU
Tan Chee Tiong
CIEU
INDUSTRIAL
RELATIONS COUNCIL
Jeffrey Ong Yuan Jun
Diana Chia Siew Fui
Alternate Member/President, EMSEU
Advisor/President, NTUC; General
Secretary, HSEU
Lim Swee Say
Chairman/Secretary-General, NTUC
Secretary/Assistant Secretary-General,
NTUC; Centric Director (Member);
Relations); Executive Secretary, AREU/
SATSWU/SEEU/SUBE
Benjamin Tang Chun Wai
Member/General Secretary, EMSEU
Foong Yan Kit
Razali Maulod
Member/President, KEU
Mohamed Yusof Mohamed
KEU
Vincent Ho Mun Choong
Member/President, KFEU
Atyyah Hassan
KFEU
Committee; President, POU
Lim Teck Chuan
Edwin Lye Teck Hee
Chua Kian Seng
Member/Vice President, NTUC;
General Secretary, STU
Member/General Secretary, MIWU
Alternate Member/General Treasurer,
MIWU
Lim Kian Chuan
Member/General Secretary, NEU
Mike Chin Zhilong
Alternate Member/2nd Assistant
General Secretary, NEU
Murigasin Rajendran
Ong Chin Ang
Nadarajah
Thurairajasingam
Kelly Koh Xueyan
Alternate Member/Deputy General
Secretary, AUPE
Foo Chin Wei
Member/General Secretary, AUSBE
Wylie Lim Yeow Kai
Alternate Member/President, AUSBE
Member/President, SEEU
Daniel Lai Bun Tot
Alternate Member/Executive
Committee Member, SEEU
Richard Tan Peck Hoon
Tan Peng Heng
Gerard Christopher Francis
Member/President, SISEU
Nur Rafidah Rosdi
Member/General Secretary, HDBSU
Secretary, HDBSU
Secretary, SISEU
Komalavalli Pakirisamy
Yeo Chor Gek
James Yeo Koon Tat
Member/General Secretary, SMEEU
N Mariappan
Member/President, IRASSU
Peter Tham Chee Khuan
Winson Tan Kah Swee
Joe Sing Thiak Wah
Member/President, NPASU
Teo David
Alternate Member/Vice President,
NPASU
Nicholas Loke Chee Leong
Member/Consultant, PUBEU
Amranizar HJ Amran
PUBEU
M Ramasamy
Lim Pei Jing
Alternate Member/President, SPHEU
Member/General Secretary, SRCEU
Alternate Member/President, SRCEU
Member/President, SSEU-SEM
Ariffin Urip
Secretary, SSEU-SEM
Munirman Abdul Manaf
Member/General Secretary, SSEUShell
Yeap Tong Ming
Selvam Sivasamy
Lim Ser Puang
Member/2nd Assistant Secretary,
SCTU
Thong Wee Sin
Alternate Member/1st Assistant
Secretary, SCTU
Fahmi Abu Bakar
Tan Kheok Juay
David Phang Jek Twoon
S Nalluraj
Member/General Secretary, SSSU
Alternate Member/President, SSSU
Alternate Member/Executive Council
Member, UWEEI
Member/General Secretary, STTU
K Karthikeyan
INDUSTRIAL
RELATIONS
COMMITTEE (PUBLIC
SECTOR)
Ma Wei Cheng
Mike Thiruman
Vice Chairman/President, STU
Secretary & Treasurer, AESU
Committee; President, AREU
Vernon Carroll
AREU
Jasmine Chua Geok Wah
Member/General Secretary, DBSSU
Patrick Sim Eng Hup
DBSSU
Noorazman Kamad
Member/General Secretary, DSSU
Michael Tan Eng Hin
Member/President, ESU
Sankaradass S Chami
Secretary, FDAWU
K Thanaletchimi
NTWU
Vincent Ang Ser How
Alternate Member/President, UWPI
Pannirselvam Ravichandran
Mohd Saddiq Mohd Salleh
Michael Low Kong San
Benedict Chan Wai Meng
Member/Senior Vice President, AESU
Member/President, NTWU
Secretary, SMTU
Peter Chua Cheng Kiat
Abdul Malek Ahmad
Jessie Lim Siew Har
Member/President, UWEEI
Admin Secretary/Senior Industrial
Relations Officer, FDAWU
Member/President, HSEU
Member/Vice President, SITU
Member/General Secretary, SMTU
Alternate Member/President, STEEU
Melissa Ng Chai Yong
Teo Chor Hoon
Alternate Member/President,
SSEU-Shell
Member/General Secretary, STEEU
Admin Secretary/Senior Industrial
Relations Officer, AREU
Hassan Abdullah
Alternate Member/Deputy President,
IRASSU
SMEEU
Member/General Secretary, SPHEU
Resource Person/Centric Director
(Union Leadership); Executive
Secretary, NTWU
Edwin Lye Teck Hee
Jagindar Singh
Alternate Member/Manager, Industrial
Relations Committee, STU
Manogaaran Karuppiah
Member/President, SURAWU
Marimuthu Suppamal
SURAWU
Jeffrey Koh Weng Cheong
Member/President, UITS
Rosmani Juraini
Mak Mun Whai
Michael Lam Kian Yew
POU
Gunasekaran Sivaganam
Member/General Secretary, SATSWU
Govinden Sathasivam
Alternate Member/Assistant General
Secretary, SATSWU
Max Lim Yew Lee
Member/President, SBEU
Michael Chang
Secretary, SBEU
Wee Soon Guan
Member/General Secretary, SBOA
Phua Tien Tim
Secretary, SBOA
Logannaathan
Member/General Secretary, SIASU
Tony Sim Yew Tiong
Tan Chun Kuang
UITS
Alternate Member/President, SIASU
Luke Hee Wing Wai
Member/General Secretary, SIEU
INDUSTRIAL
RELATIONS
COMMITTEE (SERVICE
SECTOR)
Jennifer Yap Sy Na
Secretary/Assistant SecretaryGeneral, NTUC; Competency Director,
(Freelancers & Self-Employed Unit);
Executive Secretary, ESU/SSEU-Shell
S Thiagarajan
Tan Hock Soon
Anthony Harry Constantine
Ang Hin Kee
(Leadership Development &
Engagement, Ong Teng Cheong
Labour Leadership Institute);
Alignment Director (Singapore
Tripartism Forum); Executive
Secretary, UPAGE/AUSBE
Resource Person/Assistant SecretaryGeneral, NTUC; Centric Director
(Member); Competency Director
(Industrial Relations); Executive
Secretary, AREU/SATSWU/SEEU/
SUBE
Admin Secretary/Head Industrial
Relations (Field), IRD
Jennifer Tan Hwee Kheng
Admin Secretary/Deputy Director
(Legal)
G Muthukumarasamy
Member/General Secretary, AUPDRW
Alternate Member/1st Vice President,
SIEU
David Yeo Cher Lian
Member/Secretary General, SMMWU
FDAWU
Councillor, SMMWU
Member/Industrial Relations Manager,
SMOU
Vice Chairman/Member, NTUC
Central Committee; President, POU
Secretary/Assistant SecretaryGeneral, NTUC; Competency
Director (Legal); Alignment Director,
(Professionals, Managers, Executives
Unit); Executive Secretary, HSEU/
SMMWU
Toh Hwee Tin
Gwee Guo Duan
Alvin Cheong Khai Rhan
Alternate Member/Senior Industrial
Relations Officer, SMOU
Mindy Kwok Sin Thang
Member/General Secretary, SNUJ
Kam Soon Huat
Member/General Secretary, SOS
Daniel Tan Keng Hui
Secretary/Co-Chairman (Women &
Family); Alignment Director (Family
Development Unit); Executive
Secretary, FDAWU
Secretary, SOS
Yeo Guat Kwang
Danny Phua Cheow Huat
Director (Workplace Safety & Health);
Lam Yuen Shin
Member/Consultant, SPWU
Alternate Member/2nd Vice President,
SPWU
Lim Ah Kiat
Member/President, SSU
WDA – Training & Adult
Educator Industry Skills
and Training Council
Ang Wah Lai till 28 Feb 2014
Member/President Emeritus, SUBE
Simon Yam Tee Kwong
SUBE
Mohamed Riaz Mohamed
Omar
Treasurer, AREU
Raman Kathavarayan
Michael Lim Teck Chew
Member/General Treasurer, AUPDRW
Lulu Goh
AUPDRW
Member/Assistant General Secretary,
SUN
Alternate Member/President, SUN
Subari Samuri
Katherine Loh Yeah Hung
Johnny Hoe Chee Kwong
Committee Member, NTA
Joseph Nagarajan
Malik Timboel Manik
Benson Low Kim Siah
Thangamani Sinniah
Lim Kuang Beng
Jason Chan Hui Liang
Yip Moh Wah
Edwin Lye Teck Hee
Ariffin Urip
Arasu Duraisamy
Chew Tee Tank
Heng Chee How
Committee Member, NTWU
POU
Rahim Alwi
Alternate Member/President, AUPE
Alternate Member/Member, NTUC
Hareenderpal Singh
Seah Chong Beng
Lim Ser Puang
Kalshum Mohamed Ali
USE
Thuvinder Singh Bachan Singh
Member/General Secretary, UTES
Rahmad Bin Chik
UTES
Member/Deputy General Secretary,
AUSBE
Manjet Singh
Secretary, AUSBE
Patrick Teo Kang Gan
Member/General Secretary, BATU
Ismail Jalil
Committee Member, BATU
NTUC50 DEVELOPMENT
FUND MANAGEMENT
COMMITTEE
Maimunah Ismail
Tay Seng Chye
Member/President, USE
Jacqueline Yik Bee Li
Alternate Member/2nd Deputy
General Secretary, SPHEU
Member/Deputy General Secretary
AUPE
Alternate Member/President, UPAGE
Member/2nd Vice President, SPHEU
Member/General Treasurer, NTWU
Nachiappan RKS
Member/General Secretary, UPAGE
Haslizan Sukarman
Member/General Secretary, PUBEU
Krishnan Solamalai
PUBEU
Charlene Quay
Member/General Secretary, RLEU
Won Wai Kim
Member/Executive Council Member,
SATSWU
Member/1st Assistant General
Secretary, SPWU
Member, SPWU
Member/Assistant General Treasurer,
SRCEU
SRCEU
SSEU-SEM
SSEU-SEM
Yeap Tong Ming
Ong Chin Ang
Chairman/Centric Director (Union
NTWU
Treasurer/Secretary for Financial Affairs,
NTUC; General Secretary, SISEU
(Finance)
Committee; 1st Deputy General
Secretary, SPWU
Abdul Latiffuddin Sutan
Khalidin
Member/President, SSEU-Shell
Committee Member, CIEU
Michael Lim Lian Soon
Tan Kheok Juay
Raymond Quek Choon Hoa
Jasmine Lee Soh Peng
Lim Swee Say
DBSSU
Gordon Lee Yok Choon
Vivek Kumar
Patricia Loke Kum Peng
Phua Tien Tim
Lim Ah Kiat
ONG TENG CHEONG
EDUCATION TRUST
FUND COMMITTEE
Yu-Foo Yee Shoon
Abdul Hameed Haron
Charles Siow Eu Sen
Benjamin Ho Yew Wah
Jessie Lim Siew Har
Heng Chee How
MEMBERSHIP
COUNCIL
Diana Chia Siew Fui
Secretary, HSEU
Chairman/Secretary-General, NTUC
(Membership)
(Membership)
Andy Lim Tze Khong
Committee; Deputy SecretaryGeneral, SMMWU
Member/Assistant SecretaryGeneral; Centric Director (Member);
Relations); Executive Secretary,
AREU/SATSWU/SEEU/SUBE
Edwin Lye Teck Hee
Hassan Abdullah
Committee; President, AREU
K Karthikeyan
Lim Kuang Beng
Member/Secretary for Financial
SISEU
Tan Chee Tiong
Member/General Secretary, CIEU
Md Zin Abdol Azis
Member, DBSSU
DSSU
Harbans Singh
Member, DSSU
Wong Wai Tai
Lee Siew Chuan
Member/General Secretary, ESU
Du Tao
Member/Welfare Officer, SCTU
Mo Feng Ling
Member/Executive Committee
Member, SEEU
Noriah Selamat
Secretary, FDAWU
Tay Peck Kiang
HDBSU
Jeffrey Ho Wei Kheong
Member, HDBSU
HSEU
Member, HSEU
Mabel Low Wan Yeong
Member/General Secretary, IRASSU
K Gandhimathi
Committee Member, IRASSU
Member/General Secretary, KEU
KEU
Atyyah Hassan
SIASU
Willie Tan Kok Seng
Member/Mentor & Consultant, SIEU
Lee Moi Cheng
Treasurer, SIEU
Joanne Chua Chor Hiang
SISEU
Mohamed Sophian Rafiai
Charles Khng Joo Hock
Member/General Secretary, AREU
Elliot Peh Teow Peng
Alternate Member/Central Councillor,
STU
Alternate Member/President, KFEU
Secretary, MIWU
Woon Heen Fuang
Alternate Member/2nd Vice-President,
MIWU
Lee Lian Chye
Member/2nd Vice-President, NEU
Chin Ying Tian
NEU
Tan Choi Heng
Member/General Secretary, NPASU
Chee Hock Wah
Secretary, NPASU
Ong Hian Teck
Member/General Secretary, NTA
Member/General Secretary, SUBE
SUBE
Cherrine Sim Sock Peng
SUN
Aishah Akil
SUN
Marimuthu Suppamal
Member/General Secretary, SURAWU
Thiruselve Govindarajoo
Secretary, SURAWU
Henry Ng Chun Kee
Member/General Secretary, SITU
Samsiah M Mizah
Member/General Secretary, UITS
Secretary, UITS
Member/Assistant Secretary-General,
NTUC; Centric Director (Member);
Relations); Executive Secretary, AREU/
SATSWU/SEEU/SUBE
Chairman
Secretary/Deputy Secretary-General,
Lim Kuang Beng
Member/Secretary for Financial Affairs,
Ong Chin Ang
Member/Centric Director (Union
NTWU
Yip Moh Wah
Member/Competency Director
(Finance)
UNION LEADERS
TRAINING AWARDS
COMMITTEE
Diana Chia Siew Fui
Chairman/President, NTUC; General
Secretary, HSEU
Heng Chee How
Secretary/Deputy Secretary-General,
Ang Hin Kee
NTUC; Competency Director,
(Freelancer & Self-Employed Unit);
Lim Kuang Beng
Member/Secretary for Financial Affairs,
Member, SITU
Tay Seng Chye
Aziz Mohd Raus
T Ravinthiran
Alternate Member/Internal Auditor,
SMEEU
Kalshum Mohamed Ali
Wong Chip Mun
CARE AND SHARE
COMMITTEE
Sivamani Taigrajan
Member/General Treasurer, SMEEU
M Somasundram
Wee Kia Hiong
Alternate Member/Membership
Executive / IPDGS, AESU
STU
Cheong Kok Kong
Kiffly Marcus Araib
Burhanuddin Kamaruddin
Isabella Li Ching Tak
Elson Koh Chun Chye
Member/Vice President, AESU
Member/President, STTU
Treasurer, SISEU
Hassan Abdullah
Boey Charn Weng
S Samikannu
William Leow Hock Lim
Vice Chairman/Vice-President, NTUC;
(Membership)
STEEU
Vernon Lim Siew Peng
Member/Executive Secretary, SIASU
SMMWU
Catherine Cho Wee Ping
Member/President, STEEU
Raymond Ong Lode Swang
Member/General Secretary, KFEU
(Membership)
Gregory D’Silva
Atan Enjah
Vivek Kumar
Committee Member, SSSU
FDAWU
Lim Kuang Beng
Central Committee; President, AREU
Member/President, SSSU
Simon Yam Tee Kwong
Edwin Lye Teck Hee
Member, SSEU-Shell
Secretary, SEEU
Sankaradass S Chami
Advisor/Union Advisor & Mentor,
MIWU
Chairman/Secretary for Financial
SISEU
SBOA
Tay Yong Beng
Alternate Member/2nd Vice-President,
EMSEU
Nora Kang Kah Ai
Tan Chai Kun
SBOA
Chew Boon Jin
Mastan Nachiyal Mohd
MEMBERSHIP
COMMITTEE
Alternate Member/Senior Industiral
Relations Officer, SBEU
Member/1st Vice President, EMSEU
Ma Wei Cheng
President, DBSSU
Member/Honorary Treasurer, SBEU
Alternate Member/Assistant Welfare
Officer, SCTU
Janet Khoo Beng Neo
SATSWU
Raja Lokman Raja Aziz
Councillor, SMMWU
Mary Liew Kiah Eng
Committee; General Secretary, SMOU
Joyce Lee
Alternate Member/Assistant Manager,
SMOU
Norazlan Ibrahim
Member/Treasurer, SMTU
Mohd Thahirrudin Shadat
Kadarisman
Alternate Member/President, SMTU
Neoh Kee Leng
SNUJ
David Shoo Weng Leong
Member/Assistant Secretary, SOS
David Sim Hor Pheng
Alternate Member/Treasurer, SOS
Member/President, UPAGE
Secretary, UPAGE
Member/General Secretary, USE
USE
Roger Tan Seng Chye
Member/President, UTES
Alice Sin Geok Lian
Secretary, UTES
Tan Richard
Member/General Secretary, UWEEI
Tan Cher Lim
Member, UWEEI
Ho Shiong Yee
Terry Lee Kok Hua
Nakalingam Silva
Advisor/Immediate Past President & IR
Consultant, USE
Fang Chin Poh
Advisor/General Secretary, NTWU
Andy Lim Tze Khong
Committee; Deputy Secretary-General,
SMMWU
Yeo Chun Fing
Co-Chairman/Deputy General
Secretary, AUPE
Jasmine Yeo Ai Hwa
Vice Chairman/Vice President, ESU
UWPI
Palanisamy Perumal
K Karthikeyan
Zainal Sapari
Alternate Member/Vice-President,
NTUC; General Secretary, UWPI
Vice Chairman/General Treasurer, BATU
Secretary/Assistant Secretary-General,
NTUC; Alignment Director (U Care
Centre); Competency Director (Care &
Share); Executive Secretary, BATU
Phyllis Lim Peck Leng
Admin Secretary/Deputy Director (Care
& Share)
44
Member/General Treasurer, AREU
Joseph Kelly Ferdinands
Member, AREU
Subari Samuri
Member/President, AUPDRW
G Muthukumarasamy
AUPDRW
Ratnam Rajaram
Member/Assistant Treasurer, AUPE
Tan Sze Wei
Secretary, AUPE
Lau Lai Meng
AUSBE
Rahmah Chemat
Member, AUSBE
Thanakodi Gangatharan
Desmond Lau Sin Yong
Member, CIEU
Azmee Abdul Gani
Tan Leh Hua
Member/Vice President , DBSSU
Chow Sook Chee
Member, DBSSU
Nedunshalian V Rajoo
DSSU
Goh Jhon Kai
Tan Kee Long
Helmy Hassan
Jacqueline Chin Suet Peck
Soh Yew Peng
Kathan Sankar
Ma Wei Cheng
Abdullah Shafiie Mohamed
Sidik
Gerald Chan Kim Guan
Ariffin Urip
Arasu Duraisamy
Bobby Tay Peng Chuah
NPASU
Member, NPASU
Member/President, NTA
Lim Chye Lye
Alternate Member/Deputy President,
NTA
Ng Mau Kwai
Member, NTWU
Low Lee Chua
Chia Ding Shan
Member, POU
Member, SRCEU
SRCEU
SSEU-SEM
Koh Sheng Yong
SSEU-SEM
Abu Bakar Mohamad Ali
SSEU-Shell
Hersoo Mohammad Ally
Asruff
Member, SSEU-Shell
Lim Ah Kiat
(Human Resource)
Committee; 1st Deputy General
Secretary, SPWU
S Thiagarajan
Labour Leadership Institute); Alignment
Director (Singapore Tripartism Forum);
Executive Secretary, UPAGE/AUSBE
Toh Hock Poh
Kuah Tiam Lye
Shafari Baharawi
STEEU
INTERNATIONAL
RELATIONS
COMMITTEE
Jessie Lim Siew Har
John De Payva
Abdul Wahid Sultan
STEEU
Committee Member, POU
PUBEU
Alternate Member/Observer, PUBEU
S Devendiran
SATSWU
Edmund Tan Chai Kiat
Loh Lee Hoon
Jenny Tan Kin Kin
STU
Fiona Lee Sam Moi
Officer, STU
SBEU
Wee Soon Guan
William Goh Boon Kwang
Alternate Member/President, SBOA
Terry Lee Kok Hua
Willie Tan Kok Seng
Fido Chung Chee Tong
Advisor/President Emeritus, NTUC;
Secretary-General Emeritus, SMMWU
Yeo Khee Leng
Chairman/Centric Director (Global;
Staff); Competency Director
(International Affairs)
Mary Liew Kiah Eng
Stella Ho Yot Cheng
Frederick Ho Wee Khoon
Yong Kim San
Committee Member, SUBE
Secretary/Deputy Director
Amy Tan Suan Eng
Florence Tee Li Fong
Committee Member, SBEU
Hussain Yunos
Member/Deputy President, SISEU
Member/Vice President, SUBE
Member/Honorary Treasurer, SBEU
Member/General Secretary, SBEU
Philip Lee Soon Fatt
Michael Lim Lian Soon
Lim Boon Seng
Secretary, SATSWU
Alternate Member/Mentor and
Consultant, SIEU
Central Committee; General
Secretary, SMOU
Member, SATSWU
Member/Vice President, SMEEU
Joseph Chua Eng Hee
SMMWU
Josephine Tee Huey Jiun
Alternate Member/Industrial Relations
Manager, SMMWU
Yong Soon Huat
Secretary, SMOU
Kam Soon Huat
Member/General Secretary, SOS
Daniel Tan Keng Hui
Secretary, SOS
Committee Member, DSSU
Patrick Ong Keng Huat
Member, SUN
Admin Secretary/Principal Special
Representative (International Affairs)
Tan Tiong Seng
Charles Siow Eu Sen
Liow Hui Tin
Ma Wei Cheng
Member/President, SPHEU
Treasurer, SUN
SPHEU
Member/Treasurer, SBOA
Member, EMSEU
SBOA
Wang Dong
Josef Ho Yuk Ngee
Marimuthu Suppamal
Patrick Chua Yong Wah
Irwani Osman
Committee Member, EMSEU
Member/Treasurer, SIASU
Rohana Ujang
Alternate Member/Assistant Treasurer,
SIASU
Treasurer, ESU
Leong Lai Huat
Member/Senior Vice President,
FDAWU
Iris Ong Yoke Yeng
Jennifer Yap Sy Na
Member/1st Vice President, SIEU
Christine Lim Li Han
Alternate Member/2nd Assistant
Treasurer, SIEU
Secretary, FDAWU
Sazali Zainal
Henry Foong Kam Chong
Muhammad Shariffudin
HDBSU
Alan Tan Kit Choon
Secretary, HDBSU
Irene Yeo Kah Keow
HSEU
Diong Chui Ping
Secretary, HSEU
Chong May Yuen
Member, IRASSU
Elmy Iryanti Mohamed
Jaim
Mohamed Yazam
Mahmood
KEU
Mohammad Yusoff Abdul
Manan
KEU
Alias Talib
Member/Vice President, SISEU
Committee Member, SISEU
Vincent Aw Chye Giap
Member/General Treasurer, SITU
Lim Chee Khian
Member, SMEEU
Pang Swee Tong
Committee Member, SMEEU
Surash Raman Mukundan
Member/Deputy Secretary General,
SMMWU
Sim Teck Chua
SMMWU
Robin Foo
Member/President, SMOU
Rahim Jaffar
SMOU
Arzami Salim
Member/Vice President, SMTU
Kasmawati Masood
SMTU
Atyyah Hassan
Mohamed Idris Mohamed
Ibrahim
Low Chee Wah
Halimahtul Saa’diah
Mohamed Sadon
Member/General Treasurer, KFEU
Ameer Hamzah Abul Nasir
Alternate Member/Secretary,
SURAWU
Abdul Rahman Abdul Basir
Pritam Singh Hazara Singh
Dion Lee Kwai Ying
Tan Chee Tiong
SPWU
Mohd Yunos Ismail
Member/President, SSEU-SEM
Alternate Member/Assistant
Secretary, UITS
SSEU-SEM
Chia Jee Kwang
Kendi Han Meiyan
Yeap Tong Ming
Member, UITS
Chuminah Abd Rahman
Alternate Member/President, CIEU
Member/Vice President, UPAGE
Salman Kamiso
Member/President, SSEU-Shell
Sivamani Taigrajan
Mike Thiruman
Member/General Treasurer, USE
Devika Rani Muthu
Krishnan
Member, USE
Mohammad Emran Hamid
Treasurer, UTES
Idris Jaffar
Councillor, UTES
Tan Lye Huat
UWEEI
Member/President, EMSEU
EMSEU
Jagindar Singh
Michael Koh Ah San
Alternate Member/Manager, Industrial
Relations Committee, STU
Gerard Christopher Francis
Member/President, HDBSU
Secretary, HDBSU
Simon Yam Tee Kwong
Razali Maulod
SUBE
Ho Thiam Ee
Marimuthu Suppamal
KEU
Atyyah Hassan
SURAWU
Woo Chee Woh
Mariah Ibrahim
Toh Hock Poh
T Ramchandra
Zulkifli Abu Bakar
Loo Say Tuang
Tan Richard
Catherine Chia Cheng Kiow
Member, UWEEI
UWPI
Treasurer, UWPI
Mohamed Rizal
Member/1st Deputy General
Secretary, SPHEU
Andy Leong Wei Siang
Chairman/Centric Director (Global;
Staff); Competency Director
Chin Ying Tian
Committee Member, SPHEU
Lee Teck Seng
Tan Teng Hong
Secretary/Deputy Director
Member/2nd Assistant General
Treasurer, SPWU
G E Diran
SSEU-Shell
Yeo Khee Leng
NEU
Secretary, DBSSU
M Ramasamy
Foong Yan Kit
Abdul Azis Ahmad
Member/General Treasurer, NEU
Member/General Secretary, SPWU
Treasurer, UPAGE
Alternate Member/Staff, SOS
Committee Member, MIWU
Member/1st Vice President, BATU
Member, MIWU
Member/President, SOS
Winson Tan Kah Swee
Secretary, AUPE
INTERNATIONAL
PARTICIPATION
SELECTION
COMMITTEE
KFEU
Teo David
Frederick Ho Wee Khoon
Alternate Member/President, KFEU
Peh Chee Kang
NTWU
Member/General Treasurer, UTES
UTES
Member/General Secretary, UWEEI
Jason Lee Seh Kiat
Member, UWEEI
Lau Lye Hock
Member/President, UWPI
Alternate Member/Vice-President,
NTUC; General Secretary, UWPI
Royston Tan Wee Pheng
WOMEN’S
COMMITTEE
Committee; President, POU
K Karthikeyan
Diana Chia Siew Fui
Selvam Sivasamy
Secretary, HSEU
Ken Tan Yeong Kang
Nora Kang Kah Ai
Alternate Member/President, PUBEU
Chairperson/Vice-President, NTUC;
President, DBSSU
Henry Goh Liang Choon
Mary Liew Kiah Eng
Vice-Chairperson/Member, NTUC
Secretary, SMOU
Secretary/Co-Champion (Women &
Family); Alignment Director (Women’s
Development Secretariat); Executive
Secretary, SISEU
Ng Peck Kin
(Women’s Development Secretariat)
Lee Siok Buea
Member, AESU
Evelyn Goh Lee Cheng
Member, AREU
Faridah Abdul Majid
AUPDRW
Vijeya
Committee Member, AUPDRW
Noorfarahin Ahmad
AUPE
Ramachandra Vasantha
Kumari
Alternate Member/Secretary, AUPE
Tan Chor Khim
AUSBE
Sally Boo-Kong Chui Mei
Tan Hwee Keow
Gillian Gan Yoke Lan
Cynthia Vani Arumeidas
Jessie Lim Siew Har
PUBEU
Alternate Member/Branch Official,
CIEU
Tan Joo Cheng
Member, DBSSU
Yvonne Lim Quee Lan
EMSEU
Grace Ho Ser Luan
ESU
Faridah Morsidi
Haridas Nadesan
Govindarajan
Zerlynn Lim Bee Pheng
Halimah Marjubee
Loy Hwee Khim
Abdul Aziz Ismail
Susie Foo Cheng Juat
Faridah Majeed
Ricky Ho Shun Kheng
Susan Lee Sai Lian
Sim Siew Lect
Lim Ping Chong
Lulu Goh
Johnson Ong
Member, SATSWU
SBEU
Secretary, SBEU
Alice Huang Oi Lee
Member/Chairperson, Women SubCommittee, SBOA
Member/Vice-President, STU
Alternate Member/Central Councillor,
STU
SUBE
Alternate Member/President, SUBE
Member/President, SUN
Rozyana Jaffar
Mok Chan Seng
BATU
Member/General Treasurer, CIEU
Irene Khoo Wee Pin
Secretary, SBOA
Alternate Member/Assistant Director,
U Live @ Work; Head, Industrial
Relations (Field), SMTU/SMMWU;
General Treasurer, SUN
Magdalene Lee Siok Choo
Thiruselve Govindarajoo
Member, DBSSU
Sharon Peter
Marimuthu Suppamal
Member/President, DSSU
Somasundram Nirmala
SIASU
SIASU
Member/Treasurer, SIEU
Treasurer, SIEU
Nur Rafidah Rosdi
SISEU
Irene Ho Hwee Siang
Nooreini Atan
Member, SITU
Maheswary Kandesan
Committee Member, SITU
SURAWU
SURAWU
Chuminah Abd Rahman
Member/Assistant Secretary, UITS
Pearl Lim Boey Choo
Committee Member, UITS
Suseela A Singaram
UPAGE
Goh Choo Kiat
Member, UPAGE
Member/Vice President, DBSSU
Sarah Liew Ngat San
Sheikh Muhammad Md
Yusof
Tan Jiak Koo
Member, DSSU
Daniel Tan Kim Peng
Secretary, EMSEU
Calista Geraldine Roch
Member/Vice President, ESU
Desmond John Chin Kong Tai
Secretary, ESU
Tan Hock Soon
Kalshum Mohamed Ali
FDAWU
Dalip Kaur Sucha Singh
Doreen Chui Chin Cheng
Alice Sin Geok Lian
Joanne Ng Wei Leng
Member/General Secretary, USE
Member, USE
FDAWU
Member/General Treasurer, HDBSU
Member/Internal Auditor, SMEEU
UTES
Shariffah Siti S. Hussin
K NagaLechimi
Member, HDBSU
Sharon Tham Pei Pei
Alternate Member/Branch Assistant
Secretary, SMEEU
Member/Vice-President, SMMWU
FDAWU
Norhana Ismail
Arina Lee Gek Suan
Member, FDAWU
Member/Assistant Manager, SMOU
Cheung Mei Ling
Alternate Member/Assistant Manager,
SMOU
Annie Sng Puay Tian
Committee Member, UTES
Patsy Oon Geok Hoon
Member/General Treasurer, UWEEI
Ho Shiong Yee
UWPI
Lim Xin Ying
UWPI
SMTU
EMPLOYMENT AND
EMPLOYABILITY
COMMITTEE
Norsena Mohd Yusof
G Rajendran
Hasnah Hassan
Regine Ee Suat Ping
Mahmood Idrose
Member/Vice President, HSEU
Jessica Jamie Tan Geok Sim
Member, HSEU
Rohani Hashim
Member, IRASSU
Goh Bak Seng
Lim Heng Khee
Mahmood Ali
Lee Meng Tek
Alternate Member/Staff, SOS
Arasu Duraisamy
Waileen Song Poh Choo
Alternate Member/President, IRASSU
Treasurer, SPHEU
Atyyah Hassan
Jacqueline Yik Bee Li
Committee Member, KFEU
Sapiyah Mohamed
Alternate Member/2nd Deputy
General Secretary, SPHEU
Rose Tan Ah Lian
Secretary, SPWU
Secretary, MIWU
Doreen Pang Tian Tok
Tang Meng Hua
Betty Chew Yit Foong
Alternate Member/Delegate, SPWU
Member/General Treasurer, SSEUSEM
Sukhdev Kaur
Toh Bee Hwa
Member/Assistant Honorary
Treasurer, NPASU
Committee Member, SSEU-SEM
Tan Lai Wan
Alice Lim Siew Choo
Member, NPASU
Member/General Treasurer, SSEUShell
Sally Tiw Hwee Khoon
Katherine Wong Meng
Meng
Member, NTWU
Alternate Member/Co-ordinator,
SSEU-Shell
Central Committee; 1st Deputy
General Secretary, SPWU
Gary Goh Choon Siah
Secretary/Deputy Chief Executive
Officer (Corporate), Employment &
Employability Institute
Jessie Goh Siew Loon
Admin Secretary/Head, Employment
& Employability Institute
Prabhakaran Gopalan Nair
Member, AESU
Vernon Carroll
Member/Vice President, AREU
G Muthukumarasamy
Subramanian Kappiappan
AUPDRW
SBEU
Palaniappan Palanichamy
Manickam
Member/1st Vice President, SBOA
Mohamed Salim Abdul
Kader
Councillor Member, SBOA
Gregory D’Silva
Danny Wong Chin Kuen
Secretary, SIASU
Luke Hee Wing Wai
SIEU
Yacob Mohd Yusoof
Treasurer, SIEU
Lee Jun Yuan
Daniel Ang Teck Heng
Member/President, SITU
Mohamed Zahid Ahmad
SMEEU
Veeramani Sockan
Krishnappa
David Yeo Cher Lian
Member/Secretary-General, SMMWU
Elvin Lee Kian Chuan
Alternate Member/Deputy SecretaryGeneral, SMMWU
Robin Foo
Member/President, SMOU
Tan Hung Tat
Alternate Member/Treasurer, SMOU
Arzami Salim
Member/Vice President, SMTU
Winson Tan Kah Swee
Terry Lee Kok Hua
Member, IRASSU
Member/President, SBEU
Loh Suan Hin
Shena Foo Jee Hwee
Vice Chairman/General Treasurer,
SISEU
Max Lim Yew Lee
Mary Chan Hin Kiaw
Sharon Li Ying Ying
SATSWU
Mariana Amad
Member/Vice-President, HSEU
K S Salina Chandran
Member/President, SATSWU
Razali Maulod
Advisor
Secretary, HSEU
Member/Vice President, RLEU
Hasnah Hassan
Committee Member, SMTU
Member/Ordinary Committee
Member, SOS
Faiyaaz Saifee Basrai
Eng Siew Kheng
KEU
Aliyah Bee Oli Mohamed
PUBEU
Ng Kim Seng
Member/Treasurer, SATSWU
Alternate Member/Industrial Relations
Manager, SMMWU
George Sim Min Hwee
Secretary, AUSBE
Chin Swee Tin
Catherine Loke Mei Hoe
Member/President, PUBEU
Ariel Loh Lee Miang
Vaithilingham Krishnaveny
Secretary, HDBSU
Ken Tan Yeong Kang
AUPE
Jackie Tan Jiak Seng
Goghari Siblisuraya
Soh Ai Leen
Jefry Mohamad
Member/Vice President, AUSBE
Member, ESU
HDBSU
Han Joe Min
Ang Kim Chye
AUPE
Committee Member, STEEU
Lee Moi Cheng
Ng Mun Feng
Yeo Chun Fing
Alternate Member/Delegate, PUBEU
Joanne Quek Lee Keng
Pansy Peh Chew Hoon
CIEU
Pushparani Palaniyandi
Committee Member, SSSU
Priscilla Tan Siew Hua
Loh Lay Keang
Member/General Treasurer, SSSU
Member/Vice-President, POU
Member, AUSBE
Member/Internal Auditor, BATU
Esther Chua Noi Huay
KFEU
MIWU
Jason Tian Boon Chew
Tan Chin Chye
Member/Honorary Treasurer, NPASU
Patrick Cheng Chuen Sim
Member, NPASU
Secretary, SMTU
Member/Staff, SOS
SOS
Teo David
Alternate Member/President, SPHEU
Low Chow Wah
SPWU
Kenny Ng Hoe Tiong
Member, SPWU
Neo Kwee Soon
Member, SRCEU
Danny Ho Chee Wai
Committee Member, SRCEU
G E Diran
Harry Ng Kim Hock
Member/Vice President, SSEU-SEM
Jimmy Wee Gim Weng
SSEU-SEM
Member/Vice President, NTA
Secretary, NTA
Koh Sheng Yong
Mah Kok Seng
Fang Chin Poh
Member/2nd General Secretary,
SSEU-Shell
Nelson Sim Kian Huat
S Yousoffsha
Benson Low Kim Siah
Member/General Secretary, NTWU
Treasurer, NTWU
POU
SSEU-Shell
46
STEEU
Haridas Nadesan
Govindarajan
Eli Chong Lo Han
AUSBE
Paul Edward Osgodby
Member, BATU
STU
Secretary, STU
Simon Yam Tee Kwong
SUBE
Kang Kwang Soong
Richard Teo Kim Mong
Wan Hafidz Wan Hanafi
CIEU
Mohd Yazid Idris
SURAWU
Abdul Rahmat Mordiffi
Member, UITS
James Neil Manas
Member/General Treasurer, UPAGE
Tan Ban Leong
Secretary, UPAGE
Hareenderpal Singh
UWEEI
Secretary, EMSEU
S Rathakrishnan
Anbalagan Veeramuthu
YOUNG NTUC
COMMITTEE
Vincent Ng Khay Chong
Patrick Chua Chor Peng
Fadzlien Ramle
Member/General Treasurer, ESU
Ho Wah Chai
FDAWU
Mustafa Lambak
Member, FDAWU
Sampath Kamdasamy
Member/Vice President, HDBSU
Kok Woon Chen
Member/Vice President, UWPI
Member, HDBSU
Seah Keng Tia
Simon Ong Teck Leong
UWPI
WORKPLACE
SAFETY AND HEALTH
COMMITTEE
Ameer Hamzah
Advisor/General Secretary, SPWU
K Karthikeyan
Member/General Treasurer, HSEU
Chew Sen Mei
Member, HSEU
KEU
Cheong Keng Yoong
Member/Vice President, KFEU
Alias Talib
KFEU
Member/Vice President, SIASU
Alternate Member/Delegate, SIASU
Ronald Foo Jit Kai
SIEU
Noor Hasman Haron
Secretary, SIEU
Tan Ngiap Boon
Member, SISEU
Rasabalan Palayyan
Member, SMEEU
Nicholas Chia Chew Leong
Florence Loy Woon Chan
SMMWU
Rosalind Li Sai Keng
Alternate Member/Assistant Director,
SMMWU
SMTU
Member/Vice President, SOS
Bon Sheun Ping
SOS
Mohamed Abdul Aziz Sahul
Hamid
Treasurer, SPHEU
Tan Han Leng
Committee Member, SPHEU
Suhaimi Badar Bajarai
Lee Pei Yun
Alternate Member/President, SPWU
Wong Lee Siong
SRCEU
Teo Boon Lian
Alternate Member/Senior Industrial
Relations Officer, MIWU
Member/President, AESU
NPASU
Tan Kee Long
Member, NPASU
Roslee Mustaffa
Foo Chi Yong
AREU
NTA
Bakri Mohamed
Kong Nay Foo
AUPDRW
Committee Member, NTA
G Muthukumarasamy
Edros Talib
AUPDRW
Member/Vice President, NTWU
Ng Hee Seng
Member/Vice President, AUPE
Tan En Shyang
Mohamed Jonid
Secretary, AUPE
Member/General Secretary, POU
Tay Ah Lek
POU
AUSBE
Committee Member, SEEU
Lim Teck Chuan
Supramaniam Sinnakannu
Member, SEEU
Member/3rd Vice President, SPWU
Assistant Secretary/Assistant Director
(Workplace Safety and Health)
Admin Secretary/Principal Consultant
(Re-employment & WSH), U Live
Councillor Member, SBOA
Mohamad Abu Bakar
Ho Thiam Ee
Chin Ye Leong
Member/President, SBOA
Alan Ng Yeow Chong
Member, IRASSU
Ong Hwee Liang
Committee Member, SBEU
Abdul Jalil Bin Anwari
Yeo Guat Kwang
Herlina Abd Rahman
Mohamed Nor Mohamed
Hussein
Chairman/Vice-President, NTUC;
Secretary, SEEU
Lim Heng Khee
Gan Woon Hock
Member, DSSU
Hamdan Abd Rahman
John Lee Yeh Han
Woon Tai Yong
Marzuki Munawar
Mohammad Emran Hamid
Member, UWEEI
Rozyana Jaffar
Elizabeth Lim Poh Suan
Lee Chwee Lam
DSSU
Member, ESU
Ronald Chan Kum Tong
Committee Member, SUBE
NTWU
Azhman Asmadi
Mohamed Said Ali
Member/Executive Councillor, UTES
Secretary, UWEEI
S Anparasan
Thagarajan Seenivasagam
Member, DBSSU
Chian Tow Jong
Lim Ka Hock
Member, SATSWU
Tan Beng Soon
Member/General Treasurer, SUBE
Tan Yen Pau
Abdul Rahman Mohamed
Raymond Chin Ming Jie
General Treasurer, UTES
Ronnie Chia Hun Gee
NEU
Alternate Member/Manager,
Corporate Services, STU
Mohd Yazid Idris
EMSEU
Henry Wong Kok Man
SATSWU
Lee Lian Chye
Member/1st Vice President, NEU
DBSSU
Secretary, USE
Govinden Sathasivam
Carine Yip Lai Ching
Michael Lim Teck Chew
Zulkanain Abd Hamid
Member/General Treasurer, SURAWU
Member, PUBEU
Lee Teck Seng
Member/Central Councillor, STU
N Sithananthan
Lulu Goh
Janice Neo Geok Eng
Nathan Muniyandy
Monteiro Anthony Edward
Member/Assistant Director, U Live
@ Work; Head, Industrial Relations
(Field), SMTU/SMMWU; General
Treasurer, SUN
Alternate Member/President, SUN
PUBEU
Member/Assistant Honorary
Treasurer, SBEU
Muhd Shamsir Haji Fazal Din
Aishah Akil
Member/General Secretary, SUN
Mohamed Rashid Misgon
Gerald Lee Chee Kin
Secretary, SUN
Member/Vice President, SURAWU
SURAWU
Member, UITS
Committee Member, UITS
UPAGE
Mohd Zulkifli Abdullah
Secretary, UPAGE
James Wong Yun Kong
USE
Dalip Kaur Sucha Singh
Member, USE
Joshua Benjamin
Treasurer, UTES
Ng Hai Leng
Member, UWEEI
Paul Anpalagan Karuppiah
Mohammad Raffi Abdul
Rahman
INDUSTRIAL
WORKERS’
EDUCATION TRAINING
FUND COMMITTEE
Heng Chee How
Chairman/Deputy Secretary-General,
Sanusi Marsudi
Treasurer/Assistant General Secretary,
KFEU
Samantha Lim Huiying
Member, BATU
Yin Hang
Seah Keng Tia
Chairperson/Vice President, UWPI
Kelvin Cher Kok How
Vice-Chairperson (Public Sector)/
Young PUBEU Chairman, PUBEU
Eveline Lee Wan Yong
Vice-Chairperson (Service Sector)/
Internal Auditor, SMMWU
Noor Irdawaty Jammarudin
Vice-Chairperson (Industrial Sector)/
Internal Auditor, BATU
Steve Tan Peng Hoe
Admin Secretary/Senior Executive,
Youth Development Unit
Daniel Loh Joo Shia
Member/Assistant Treasurer, AESU
Ling Dao Liang
Member/Committee Member, AREU
Surianah Sufarman
Member/Assistant Treasurer, AUPE
Mohammad Rizal
Mohamed Kassim
Alternate Member/Committee
Member, AUPE
Alvin Tan Thong Li
Member/Committee Member, AUSBE
Narindas Ramathas
BATU
Chen Yaorong
Member/Branch Official, CIEU
Mohammad Hasrul
Passarebu Daud
CIEU
Kendi Han Meiyan
DBSSU
Gary Wah Yunn Harn
Jack Heng Ming Xiao
Effendy Mohd Shariff
Nagajothi
Balasupramaniam
Member/Vice President, CIEU
Erwane Abdul Jalil
Member/President, FDAWU
Yeo Soon Hock
Alternate Member/Senior Vice
President, FDAWU
Abdul Wahab Anwar
Bernard Tay Chee Tian
STEEU
Member/1st Vice President, MIWU
Khoo Teck Chiew
Treasurer, MIWU
Alternate Member/Exco Member,
STEEU
Member/Vice President, UWEEI
Charlotte Ang
Secretary, UWPI
P.P. Ravindran
General Secretary, SSEU-Shell
Yusope Soeratin
Muhd Aswadi Salleh
Abdul Subhan Shamsul
Hussein
Muhammad Halim Abdul
Aziz
Alternate Member/Branch SubCommittee, AESU
Ganesan Sinnasamy
Member/2nd Vice President, SSEUShell
Jimmy Goh Chun Wu
Member/General Treasurer, UWPI
Secretary, SSEU-SEM
Member, SMEEU
Victoria Yee Li Qun
UWEEI
Jeffrey Khaw
Member, SSEU-SEM
Chow Weng Fatt
Simon Peh Hwee Been
Chandraseker Sundarajoo
Shunmugam
Tan Suan Fatt
Executive Secretary/Director
(Youth Development Unit; Social
Media Team); Deputy Director, IRD
(Tripartism); Executive Secretary, USE
Secretary/Head (Industrial Relations),
UWEEI
Member, SRCEU
Richard Sim Siong Chuan
Councillor, UTES
Ngo Hui Tin
Joseph Wang Kay Huat
Mohamed Rafi Haja
Mohamed
Member/General Treasurer, SISEU
Lee Meng Tek
Member, DBSSU
Member, DSSU
Alan Koh Tze Yong
EMSEU
Douglas Heng Jun Peng
Committee Member, EMSEU
Chanelle Zhuo Miaozhi
Member/Branch Official, ESU
Aniza Mohamad
ESU
Lim Wen Sheng
FDAWU
Muhammad Zuhaili Arof
Member/Observer, HDBSU
Jessie Lim Siew Har
Phan Ming Quan
Evelyn Goh Meow Tse
Annabelle Neo Yen Peng
Nazri Nasir
Alternate Member/Committee
Member, HDBSU
Member, HSEU
Nur Qistina Mohamed
Wasis
HSEU
Wendy Aw Bee Fang
Member, IRASSU
Julian Wang Guang Ming
Member, KFEU
Oun Huey Ping
Member, MIWU
Ong Lay Jing
Mike Chen Zhilong
Secretary, NEU
Member/Executive Council Member/
Young SPWU Chairperson, SPWU
Alternate Member/Delegate, SPWU
Tony Thiang Li Sen
SRCEU
Tan Chee Keong
SSEU-Shell
Ismadi Younos
Member, SSEU-Shell
Haresh Kumar
Member, SSSU
David Tay Swee Meng
Member/Central Council Member,
STU
Cluster Lead/Assistant SecretaryGeneral, NTUC; Centric Director
(Member); Competency Director
(Industrial Relations); Executive
Secretary, AREU/SATSWU/SEEU/
SUBE
Chua Lay Khim
Cluster Lead/Assistant Executive
Secretary, SISEU
Sabrina Liow Xin Yu
Cluster Specialist/Principal Industrial
Relations Officer, IRD/SCSU
Don Lim Sheng Xiong
Relations Officer, CIEU
Francis Lim Swee Hock
Member/Vice President, AESU
Martin Chan Wing Sing
Member/General Secretary, AESU
Andy Ang Chun Poh
Supramaniam Sinnakannu
Toh Tong Lee
George Devaprasad
Zaccheus
STU
Member/President, AESU
Member, SUBE
Member/Executive Councillor, AUPE
Member, POU
Lin Xinyi
Member/Senior Consultant, AUPE
Chua Zong Lun
Eileen Tan Yee Lei
AUPE
Elsen Yeow Zheng Koon
Alternate Member/Union Leader from
Division Sub-Committee, POU
Saaravanan Vengadasan
Member, PUBEU
Muhamad Fadil Abu Bakar
Member/Youth Chairman, SATSWU
Kleve Tan Zhi Wei
Member, SCSU
Janice Shalom Li Manlin
Committee Member, SCSU
Yap Kim Hung
Member/General Treasurer, SCTU
Dave Yang Kin Ngian
Treasurer, SCTU
Lin Hui Mei
Member/Member, SIASU
Lakshmi Rai
Alternate Member/Member, SIASU
Ng Chee Meng
Member/Young SIEU Chairman /
Delegate, SIEU
Jerry He Zhengxian
Alternate Member/Young SIEU ViceChairman / Delegate, SIEU
Eric Goh Kian Peng
Member, SISEU
Hamdy Hamzah
Alternate Member/Member, SISEU
Member/Young SUN Delegate, SUN
Alternate Member/Young SUN
Delegate, SUN
Eileen Teo Chow Gnee
SURAWU
Member/Delegate, UPAGE
Koh Yah Lee
Alternate Member/Delegate, UPAGE
USE
Ng Tiong Hian
Alternate Member/Member, SMTU
Clarissa Lim Cui-Ling
Member/Administrative Secretary
- SOS Women & Youth Committee,
SOS
Chen Chuanyi
Administrative Secretary - SOS
External & IR Committee, SOS
Mohamed Haniffa
Jainullabadin
Member, SPHEU
Ng Kim Seng
Member/President, SATSWU
Tan Jiak Seng
Member, SEEU
Member/Branch Official, UTES
Tan Lay Har
Secretary, BATU
Ling Ngee Hua
Member/2nd Vice President, BATU
Alan Tan Kit Choon
HDBSU
Henry Foong Kam Chong
HDBSU
Robert Hah Ngee Choon
Member, SISEU
Teo Chin Hock
Member, SISEU
Anthony Harry Constantine
Member/Executive Councillor,
SMMWU
Kiffly Marcus Araib
Tay Yong Beng
Woon Tai Yong
Member/Vice President, SURAWU
Hareenderpal Singh
Derek Chua Chee Wee
Committee Member, UWPI
Committee; General Secretary, SEEU
Mary Liew Kiah Eng
Terry Lee Kok Hua
AEROSPACE AND
AVIATION CLUSTER
Lim Kuang Beng
Chairman/Secretary for Financial
SISEU
Ong Hwee Liang
Secretary, SEEU
Andy Lim Tze Khong
Vice-Chairman/Member, NTUC
Central Committee; Deputy SecretaryGeneral, SMMWU
Logannaathan
Member/General Secretary, SIASU
Danny Wong Chin Kuen
SIASU
Philip Lee Soon Fatt
Ong Keau
Cluster Lead/Competency Director,
Administration
Jimmy Wee
Cluster Lead/Executive Secretary,
NTA
Kevin Ong Chee Keong
Cluster Specialist/Assistant Executive
Secretary, MIWU
Samantha Lim Huiying
Cluster Specialist/Head (Industrial
Relations), UWEEI
Member/General Treasurer, MIWU
MIWU
Lim Teck Chuan
Lee Lian Chye
Member/2nd Vice President, NEU
Thirunavukkarasu
NEU
EDUCATION CLUSTER
Wong Chip Mun
Edwin Lye Teck Hee
Chairman/Vice-President, NTUC ;
Abirajan N U
Gregory D’Silva
Vice Chairman/President, UWEEI
Surash Raman Mukundan
Jeremy Ho Li Xiong
Alternate Member/Youth Committee
Member, UWEEI
Fahmi Abu Bakar Bafaria
USE
Ang Hin Kee
Member/Vice President, SIASU
Lee Meng Tek
Member/Assistant Secretary,
SURAWU
Wong Hong Hup
Member/Branch Chairman, UWEEI
Toh Hock Poh
Tommy Ang Teong Ghee
Ahmed Ansari Mohamed
Yusope
Member, SEEU
ELECTRONICS
AND PRECISION
AND MACHINERY
ENGINEERING
CLUSTER
Chua Kian Seng
Michael Tan Eng Hin
UTES
Member/Deputy President, UITS
SMMWU
Member, SEEU
Ong Hwee Liang
Muhammad Firdaus
Rahmat
Nuridayu Chuni
Eugene Lim Chia Yung
SMTU
Member/Treasurer, SATSWU
Secretary/Director, CPSec/Research
(Ong Teng Cheong Labour Leadership
Institute)
Nurhazimah Abdul Halim
Member/President, DSSU
Alternate Member/Branch Chairman,
USE
Alternate Member/Branch Secretary,
SMEEU
Alternate Member/Young SMOU
Vice-Chairman/ Executive Committee
Member, SMOU
Mohammad Jinna
Mohd Yazid Idris
Loy York Jiun
Ong Zi Heng
AUSBE
Sheikh Muhammed Md
Yusof
Sivakumaran Mannan
Bedayan
Member/Young SMOU Chairman/
Executive Committee Member, SMOU
Mohamed Said Ali
Member/Manager, Prof Dev & Student
Outreach, STU
Kelvin Yeo Siew Juay
Soon Eng Lip
Member/Branch Committee, UITS
Edwin Lye Teck Hee
Terence Tan
DSSU
Paul Sim Sian Khoo
Member/General Treasurer, AUSBE
Thomas Ng Jun Jie
SMMWU
Harbans Singh
David Ng Mui Teck
DSSU
Member/Councillor, SITU
Member/Branch Committee Member,
SMEEU
Yeo Chun Fing
Thomas Low Kok Weng
Cluster Specialist/Senior Industrial
Relations Officer, USE
Sia Geok Soon
RISK AND AUDIT
COMMITTEE
Eva Chan Nga Yin
Prabhakara Menon
Ngiam Keng Kam
Vice Chairman/President, ESU
Cluster Lead/Assistant SecretaryGeneral, NTUC; Competency Director,
(Freelancers & Self-Employed Unit);
Loy York Jiun
Cluster Lead/Competency Director,
CPSec/Research (Ong Teng Cheong
Labour Leadership Institute)
Cluster Specialist/Head Industrial
Relations (Field), IRD
Rozyana Jaffar
SMMWU
SMMWU
Bernard Lai Sau Meng
Member, STEEU
Jessie Lim Siew Har
Goh Hoon Tien
UWEEI
Wang Mui Sin
UWEEI
FINANCIAL AND
BUSINESS SERVICES
CLUSTER
Member/Branch Chairman, SISEU
Cluster Specialist/Assistant Director,
U Live @ Work; Head, Industrial
Relations (Field), SMTU/SMMWU;
General Treasurer, SUN
Sulaiman Ismail Batri
SMMWU
Unnikrishnan PVK Nambiar
Vice Chairman/Vice-President, NTUC;
President, DBSSU
Josephine Tee Huey Jiun
Chiam Tow Jong
Vice Chairman/President, SBEU
Georgina Yeo Hwee Yian
Cluster Lead/Co-Champion (Women
& Family); Alignment Director
(Women’s Development Secretariat);
Executive Secretary, SISEU
Member/Deputy President, SISEU
Martin Chua Kim Soon
Member/Branch Chairman, SISEU
Kiffly Marcus Araib
Member/Industrial Relations Manager,
SMMWU
BUILDING
AND FACILITY
MANAGEMENT
SERVICES CLUSTER
Chairman/President, BATU
Najmuddin K Shakir
AUPE
Member/Consultant, AUPE
Member/General Treasurer, ESU
ESU
Nor Aisah Zainal
Member/Branch Vice Chairman, ESU
Chee Hock Wah
NPASU
Vice Chairman/Assistant General
Secretary, HDBSU
Tan Choi Heng
Zainal Sapari
Lian Hwee Eng
Cluster Lead/Assistant SecretaryGeneral, NTUC; Alignment Director
(U Care Centre); Competency Director
(Care & Share); Executive Secretary,
BATU
Vicky Wong
Cluster Lead/Deputy CEO (Industries),
Employment & Employability Institute
Wong Yui Min
Relations Officer, BATU
Member/President, SCTU
Loh Tiah Cheng
Member/Vice President, SCTU
Mohd Thahirrudin Shadat
Kadarisman
Member/President, SMTU
S. Nalluraj
Mike Thiruman
Terry Lee Kok Hua
Nora Kang Kah Ai
Max Lim Yew Lee
Steve Tan Peng Hoe
Cluster Lead/Alignment Director
(Youth Development Unit; Social
Media Team); Deputy Director, IRD
(Tripartism); Executive Secretary,
Young NTUC/USE
Charlotte Wong Yoke Yee
Secretary, BATU
Karen Goh Pei Xin
Relations), ESU
Terence Liew
Cluster Specialist/Industrial Relations
Officer, U Live @ Work/UWEEI
Ma Wei Cheng
Prabhakara Menon
Member/Senior Consultant, AUPE
48
AUPE
Irene Khoo Wee Pin
Member/Vice President, DBSSU
Patrick Sim Eng Hup
Too Shan Yong
Cluster Co-ordinator
Alan Poh Tsu Yong
Member/Internal Auditor, AREU
Stanley Ho
Richard Tan Peck Hoon
Ho Thiam Ee
S Thiagarajan
Cluster Specialist/Head, IR, SMEEU;
Executive Secretary, SSSU
Charles Khng Joo Hock
Member/Vice President, KEU
Siti Mas Ayu Jamil
Member/General Secretary, AREU
Razali Maulod
Member/General Treasurer, DBSSU
Member/Branch Committee Member,
AREU
Mohd Yusof Mohd
Tony Lim Tuck Meng
Alias Talib
AREU
Michael Chang Song Chew
Abdul Subhan Shamsul
Hussein
Sankaradass Chami
Member/General Secretary, SBEU
Member/Executive Secretary, SBEU
Member/President, SBOA
Charles Siow Eu Sen
Member/2nd Vice President, SBOA
Wee Soon Guan
Luke Hee Wing Wai
Member/General Secretary, SIEU
Willie Tan Kok Seng
Member/Mentor and Consultant,
SIEU
Joseph Chua Eng Hee
SMMWU
Member/Assistant Director, SMMWU
HEALTHCARE
CLUSTER
Diana Chia Siew Fui
Member/President, FDAWU
FDAWU
Shirley Goi Ai Kim
Member/General Treasurer, FDAWU
SMMWU
Kiffly Marcus Araib
SMMWU
Member/Assistant Director, SMMWU
Lulu Goh
Member/President, SUN
Irene Low
Cluster Lead/Assistant SecretaryGeneral, NTUC; Competency
Director (Legal); Alignment Director,
(Professionals, Managers, Executives
Unit); Executive Secretary, HSEU/
SMMWU
Hannah Guok Hwe Wen
Cluster Lead/Deputy Director,
Hannah Cai Qing Qing
Relations), HSEU; Principal Industrial
Relations Officer, IRD
Ng Yanli
Cluster Lead/Deputy Director, IRD;
Industrial Relations Officer, SNUJ/
PUBEU
Steven Goh Tiat Yang
Cluster Lead/IR Consultant, IRD;
Deputy Executive Secretary, FDAWU
Amos Tan Zhong Min
Relations Officer, CIEU
Tricia Loh
Relations Officer, NEU/UTES
K H Abdul Malike Maiden
AUSBE
Norhidayu Yusope
Relations Officer, IRD/AUSBE
AUSBE
Haridas Nadesan
Govindarajan
Member, SISEU
Member/Vice President, AUSBE
Tan Chor Khim
AUSBE
K Thanaletchimi
Member/President, HSEU
Catherine Loke Mei Hoe
Member/Vice President, HSEU
Goghari Siblisuraya
Member/Vice President, SMMWU
Adrian Christopher Gair
Lim Heng Khee
Member/General Treasurer, SISEU
Arulnathan John
Member/President, SNUJ
Mindy Kwok Sin Thang
Member/General Secretary, SNUJ
Latiff Mohideen Ghani
Member/General Treasurer, SPHEU
Winson Tan Kah Swee
HOSPITALITY AND
CONSUMER BUSINESS
CLUSTER
Tan Hock Soon
Roger Tan Seng Chye
FDAWU
Hassan Abdullah
Central Committee; President, AREU
Yeo Guat Kwang
Cluster Lead/Assistant SecretaryGeneral, NTUC; Competency
Toh Hwee Tin
Cluster Lead/Co-Champion (Women
& Family); Alignment Director (Family
Development Unit), Executive
Secretary, FDAWU
Tan Choon Kiat
Relations), FDAWU
Raven Lee Hsing Han
Secretary, AREU
Mariammah Shafii
Cluster Co-ordinator
Sam Wong Chee Meng
G Muthukumarasamy
Member/President, KFEU
Member, SMEEU
Piragasam Munisamy
Member/President, AUPE
S T A Williams
AUPE
SMEEU
Member/General Treasurer, SUBE
Member/President, UTES
Thuvinder Singh Bachan
Singh
Member/General Secretary, UTES
MARINE ENGINEERING
CLUSTER
Tommy Goh Hock Wah
Chairman/President, SMEEU
Atyyah Hassan
Vice Chairman/General Secretary,
KFEU
Rahim Alwi
Daniel Lai Bun Tot
Tan Suan Fatt
Tan Teck Su
Member, SSEU-SEM
OIL, PETROCHEMICAL,
ENERGY AND
CHEMICAL CLUSTER
K Karthikeyan
Lim Geok Khim
Cluster Lead/Assistant Director,
Nur Azarudin Putra
Mohamed Jufri
AUSBE
U Popathi
AUSBE
Joanne Ng Wei Leng
Member/General Treasurer, HDBSU
Tay Peck Kiang
HDBSU
Member/Deputy President, IRASSU
Laura Lum Pey Fen
Cluster Lead/Deputy Director,
Khoo Woon Kung
Relations), NTWU
Kevin Goh
Cluster Specialist/Senior Industrial
Relations Officer, SPWU
Koh Cheok Chye
Manjet Singh Gill
AUSBE
AUSBE
Patrick Teo Hoon Tat
AUSBE
Ong Hian Teck
Member/General Secretary, NTA
Gerald Chan Kim Guan
Member/President, NTA
Tan Kee Keng
Member, NTWU
Mohamed Jonid
Member/General Secretary, POU
Lim Choon Chai
Joanne Chua Chor Hiang
SISEU
Secretary, CIEU; Head, Industrial
Relations (Field), SRCEU
Tan Kay Tiow
Mohamad Randy
Member/General Secretary, PUBEU
Member, SISEU
Selvam Sivasamy
Secretary, USE; Lead Consultant,
SSEU-Shell
Muhammed Sidique Abdul
AUSBE
U Popathi
AUSBE
Tan Chee Tiong
Mohd Yunos Ismail
Member/President, CIEU
Foong Yan Kit
Member/President, EMSEU
Member/General Secretary, EMSEU
Vincent Ng Khay Chong
Member/General Treasurer, EMSEU
Amranizar Amran
Member/President, SRCEU
Kathan Sankar
Member/General Treasurer, SRCEU
Member/General Secretary, SRCEU
Muhammad Shariffudin
Lim Ser Puang
Ken Tan Yeong Kang
Member/President, PUBEU
See Cheun Wah
Member, SMOU
SCTU
Mohamed Saddiq
Mohamed Salleh
Member/General Treasurer, UPAGE
Nachiappan RKS
Member/General Secretary, UPAGE
Tay Seng Chye
Member/President, UPAGE
Member/President, UWPI
Mohamad Abu Bakar
Tan Kheok Juay
See Boon Kwang
S Nalluraj
Ameer Hamzah
Isabella Li Ching Tak
Ong Kuan Pheng
Member/General Secretary, SSSU
Member/Executive Secretary, SOS
Member/Vice President, SOS
Member/Assistant Secretary, SOS
Member/President, SSSU
STU
Edwin Lye Teck Hee
Member/General Secretary, SPWU
Member/General Treasurer, SPWU
Joseph Wang Kay Huat
Member/President, SPWU
Member/Vice-President, NTUC
Secretary, STU
Lim Ah Kiat
Member/Mentor Consultant,
SURAWU
Marimuthu Suppamal
Tan Chun Kuang
Member/Vice President, UITS
TRANSPORT AND
LOGISTICS CLUSTER
Mary Liew Kiah Eng
Goh Sor Imm
PUBLIC SERVICE
CLUSTER
Central Committee; 1st Deputy
General Secretary, SPWU
Ma Wei Cheng
Member, SMOU
Vincent Ang Ser How
Freddy Lim Kah Chin
James Neil Manas
Wilfred Thiang Tao-Lien
Daniel Tan Keng Hui
Tan Chee Keong
Secretary, SSEU-SHELL
Tan Geh Ting
SMTU
Mike Thiruman
Muhammad Halim Abdul Aziz
Hamzah Sa’ad
Member/General Treasurer, SMMWU
Member/Research Officer, SCTU
Member/General Secretary, SSEUSHELL
SSEU-SHELL
SMMWU
Chow Fong Yee
Cluster Specialist/Lead Consultant,
IRD; Executive Secretary, SCTU
Cluster Lead/Competency Director
(Industrial Relations Mentoring);
Executive Secretary, MIWU/SPWU
Member/Treasurer, POU
Tan Choi Heng
Member/General Treasurer, UWPI
Peggy Chen
Member/Exco Member, NTWU
James Yeo Koon Tat
Paul Anpalagan Karuppiah
Cluster Lead/Deputy Executive
Secretary, SISEU
Vice Chairman/President, NTWU
Nicholas Tan Soong Hoe
Member/President, AUSBE
Mah Cheong Fatt
Cluster Lead/Master Mentor, Industrial
Relations Mentoring; Executive
Secretary, SMEEU
Rosmani Juraini
AUSBE
Yeo Chun Fing
Member, SSEU-SEM
Cluster Lead/Alignment Director
(U Live @ Work); Executive Secretary,
CIEU
Vice Chairman/President, SPHEU
Ong Sin Tiong
Cluster Specialist/Assistant Director,
IRD
Simon Yam Tee Kwong
Chairman/General Secretary, SUBE
Cluster Lead/Competency Director
Labour Leadership Institute);
Alignment Director (Singapore
Tripartism Forum); Executive
Secretary UPAGE/AUSBE
Teo David
Member/General Treasurer, KFEU
INFOCOMM AND
MEDIA CLUSTER
Chairman/President, NTUC; General
Secretary, HSEU
Vice Chairman/Deputy General
Secretary, AUPE
Vice Chairman/General Secretary,
HDBSU
Arasu Duraisamy
Yeo Chun Fing
50
DIRECTOR-GENERAL’S OFFICE
Lim Swee Say
Director-General
Heng Chee How
Centric Director (Union; Social
Enterprises)
Champion (Mature Workers)
Chairman, Executive Committee
(Ong Teng Cheong Labour
Joanne Cham
Hui Fong
Centric Director (Member)
Competency Director
(Industrial Relations)
Jacqueline Chin
Vivek Kumar
Competency Director (Human
Resource)
Competency Director
(Membership)
Kwong Yuk Wah
Yip Moh Wah
Sylvia Choo
Lim Eng Lee
Competency Director (Finance)
Alignment Director (Women’s
Development Secretariat)
Co-Champion (Women &
Family)
Competency Director
(Information Technology)
Alignment Director (nEbO;
U Live Community)
Ong Chin Ang
Yeo Khee Leng
Centric Director (Union
Leadership)
Centric Director (Global; Staff)
Competency Director
Loy York Jiun
Ng Yuen Jiuan
Competency Director (Research,
Ong Teng Cheong Labour
Leadership Institute; Corporate
Planning Secretariat)
Competency Director
(Information Resource,
Ong Teng Cheong Labour
James Tan
Steve Tan
Alignment Director (U Live
@ Work)
Alignment Director (Youth
Development Unit; Social Media
Team)
Patrick Tay
Teck Guan
Yeo Guat Kwang
Competency Director (Legal)
Alignment Director
(Professionals, Managers and
Executives)
Competency Director
(Workplace Safety & Health
Secretariat)
Chairman (Migrant Workers’
Centre)
Ong Keau
Shona Tan-James S Thiagarajan
Competency Director (Corporate
Communications; Service
Excellence)
Competency Director
Labour Leadership Institute)
Jessie Yeo
Toh Hwee Tin
Adeline Sum
Gilbert Tan
Tan Suee Chieh
Competency Director
(Administration)
Alignment Director (Family
Development Unit)
Co-Champion (Women &
Family)
Chief Development Officer
(NTUC Enterprise)
Ang Hin Kee
Competency Director
(Freelancers & Self-Employed
Unit)
Chief Executive Officer
(Employment and
Employability Institute)
Zainal Sapari
Competency Director (Care
& Share)
Alignment Director (U Care
Centre)
Relations Mentoring)
Group Chief Executive Officer
(NTUC Enterprise)
Our Milestones,
Achievements And
Turning Points in
2013
Meet The Faces
Behind Our
Success Stories...
In this special section, we invite
you to join us as we take a stroll
back into 2013...
Unfold to recap the
Labour Movement’s efforts and
initiatives to better workers’ lot.
Bigger, Better e2i!
NTUC’s Employment and
Employability Institute moves to its
new home in Jurong East to provide
enhanced, integrated services to
help more workers and employers.
Breakthrough for low-wage workers!
• Licensing for cleaning industry announced in
March 2013.
• Labour Movement goes beyond the NWC 2013
recommendations and adopts a built-in wage
increase for outsourced cleaners for the first time.
• Labour Movement launches U Care Centre – a new
one-stop centre to provide low-wage workers with
guidance on workplace issues and assistance on
job and training referrals – and dedicated hotline.
Yes to Better Jobs and
Better Wages with PWM!
3-Flow Model Leads the
Way!
• School cleaners among first batch
of workers to get pay increase.
• Patient Service Associates at TTSH
climb up progressive career model.
• Airport trolley retrievers get pay lift.
• First inroads into public transport
sector: Bus captains enjoy higher
wages and better career path.
More than half of NTUC’s affiliated
unions have adopted the 3-Flow
model.
Good news for families!
Enhanced Pro-Family Package
announced in January – more than
half of the changes were derived
from proposals made by NTUC.
Welcoming more into the
LM family!
• NTUC membership hits 770,000
mark.
• Resident unionisation rate grew
from 1 in 5 to 1 in 4.
• 95 new companies unionised in
2013.
• A bulk of workers from one
of Singapore’s integrated
resorts offered General Branch
membership.
• Breakthrough in Solar Energy sector.
More protection for PMEs!
Protecting Rights
• Amendments to the Employment Act
to embrace more workers, including
PMEs, following NTUC’s call for a
review.
• 1st Legal Primer session for PMEs
launched.
• NTUC’s calls for fair opportunities
via Labour Market Testing and a
National Jobs Bank bear fruit when
the Ministry of Manpower announced
its Fair Consideration Framework in
September.
The Labour Movement handled
more than 2,400 Industrial
Relations cases in 2013; the
bulk of which was related to
salary, benefits and termination.
Help for workers of all
nationalities
Launch of 2nd MWC Centre in
Geylang.
Affordable living for all!
NTUC Unity Healthcare opens its
50th pharmacy outlet.
Meet The Faces
Behind Our
Success Stories...
back into 2013...
Unfold to recap the
Meet The Faces
Behind Our
Success Stories...
back into 2013...
Unfold to recap the
Protection
You can count on us to cover you
and help you through all areas of
workplace issues.
62
PROTECTION
One Act
Leads To
Another
AS SHE WAS NOT HIGHLY EDUCATED, Mdm Lam
Yook Chan had to endure a low monthly wage and
long working hours as an outsourced factory line
leader at a pharmaceutical company. But that was
not the worst of it.
Mdm Lam, 58, did not even suspect that she was
missing out on many more aspects. Not until her
husband saw a newspaper advertisement on the
launch of NTUC’s U Care Centre and called in to find
out more about their services.
U Care Centre’s Senior Consultant Chen Weiting
attended to his call and encouraged Mdm Lam to
visit the centre. She did, and Ms Chen, together with
Consultant Ms Stefanie Chua, assessed her work
situation and clarified her employment rights and
entitlements.
During the session, the consultants suspected that
she had not received her Central Provident Fund
(CPF) contributions. Upon further investigation, they
found out that she was owed five years’ worth of CPF
contributions.
“They helped me to analyse my CPF statement and
informed me of what I was entitled to. They then
tracked down the company and filed a complaint to
the Ministry of Manpower (MOM) and the CPF Board
on my behalf,” shared Mdm Lam.
Long Hoped-For Breakthrough
With U Care Centre’s help, Mdm Lam has
subsequently recovered over $10,000 worth of CPF
DID YOU KNOW?
Since its launch in November 2013, the U Care Centre
has reached out to more than 5,000 low-wage workers
via its walk-in centre, hotline, and outreach events.
I shared with my friends about U
Care Centre so that they could get
what they were entitled to. NTUC
has really opened our eyes to many
of our rights at work that we never
knew about.”
MDM LAM YOOK CHAN,
FACTORY WORKER
contributions. This was after she, upon the advice of the
centre, refused an offer by the company for a private
settlement of $9,000 in cash.
The investigations expanded and about 113 of Mdm
Lam’s colleagues’ also recovered their CPF contributions
while another 45 received higher Workfare Income
Supplement (WIS) allotment totalling about $13,000.
Mdm Lam has since resigned from the company and
found a new job, and in the process has become a
union member. She is still a factory worker in the same
industry but earns a higher pay.
There are many workers like Mdm Lam who are not
aware of their rights and who are missing out on their
rightful CPF contributions, and consequentially, their WIS
payouts.
U Care Centre has been helping to protect the interests
of such workers at the workplace.
Scan the QR code to
watch a video on how
the U Care Centre
aims to help low-wage
workers.
Some join the union for its
membership privileges and
rebates. But my basis for being a
union member has always been
as ‘insurance’ for the day when I
need some form of protection.”
MR HOON DAH CHIAN,
WHO WORKS IN LOGISTICS
An Insurance Against
Job Uncertainty
MR HOON DAH CHIAN, 54, AND MR NG TECK LOK, 49,
were in for a rude shock when they received notice that
they were being retrenched from publishing company
Pearson Education South Asia Pte Ltd in July 2013. After
all, they had been working in the company for 18 and
17 years respectively.
Due to the restructuring both locally and globally, the
company had to outsource some of its logistics work,
thus resulting in the retrenchment.This was something
Mr Hoon and Mr Ng, both warehouse assistants then,
did not see coming.
“When my supervisor told me about the news, I was
wondering how this could happen to me,” said Mr Ng,
who is single.
Better Retrenchment Benefits
Mr Hoon and Mr Ng were two of the 42 affected workers
who received assistance from their union, the Singapore
Industrial & Services Employees’ Union (SISEU), in the
wake of the retrenchments.
The affected workers were mainly rank-and-file workers
and had been with the company for a number of years,
ranging from below three years to more than 25 years.
Fortunately, due to good Labour-Management Relations,
SISEU managed to secure retrenchment benefits that
were better than industry norm for the affected workers.
For instance, employees who worked for less than
three years and were normally not entitled to any
retrenchment benefits were given an ex-gratia amount
of one month’s worth of salary. Furthermore, an
additional one month’s worth of salary was given to
all retrenched workers on top of the usual one month
salary pay out for every one year of service.
In total, Mr Hoon and Mr Ng received retrenchment
benefits worth a total of 19 months and 18 months’
worth of salary respectively.This went a long way into
helping them tide over tough times.
“My family needed a sum of money urgently and the
retrenchment benefit came in handy during that time,”
said Mr Ng.
Better Employment Opportunities
To help the affected workers get new jobs, SISEU
worked with the Worker Support Team from NTUC’s e2i
(Employment and Employability Institute) to share job
vacancies in another unionised company before their
official last day of service.
“We were very grateful for the union’s help during the
retrenchment so when I joined my new company, I
carried on with my current union membership under the
same union,” said Mr Hoon, who is the sole breadwinner
of a family of five, including three school-going children.
To him, union membership is an important form of
protection.
“Joining the union is a form of insurance to protect
myself against the uncertainties of life as a worker, and
you will never know when you need it. Being a union
member also assures me of a reasonable package
should I be retrenched from a job,” shared Mr Hoon, who
has since found a job in logistics.
64
PROTECTION
Unexpected
Help
EVERY WOMAN LOOKS FORWARD TO CELEBRATING
the first pregnancy in her life. So was Mrs Neha (not
her real name)—she and her family were rejoicing
over the good news.
Little did the former early childhood educator expect
her then-employer to terminate her because of the
pregnancy.
“It was about ten months into the job, and my
employer had no issues with my performance.
I was very sure because I cleared my probation
after six months and everything was going well,”
said Mrs Neha, 27.
When the company, which is non-unionised, found out
about her pregnancy, they terminated her, pushing
the blame to “poor performance”.
“I knew the real reason was my pregnancy. I was
demoralised and decided to accept this and just
bear the emotional trauma. That was when my father
reminded me that I was a union member with the
Education Services Union (ESU),” said Mrs Neha.
DID YOU KNOW?
In 2013, the Labour Movement handled 2,439
Industrial Relations cases. These were mostly related
to benefits, salary arrears and termination.
I would like other women in
my shoes to know that the union
is always there to provide help in
these challenging times. So never
be afraid to ask for help.”
MRS NEHA (NOT HER REAL NAME),
FORMER EARLY CHILDHOOD EDUCATOR
Ready Assistance
She wrote an email to NTUC and ESU approached
her within a very short period of time. Two officers
from the union assisted her to lodge a case with the
Ministry of Manpower.
“The union was a huge form of support for me. The
officers were there with me to guide me at every stage.
I had many questions and called them very often.
They were always there, round-the-clock to assure me,”
she shared.
After mediation, the company agreed to give
Mrs Neha an ex-gratia payment worth two months
of her salary.
ESU had also submitted an appeal to the Central
Provident Fund board to get the company to grant the
government-paid maternity payment of eight weeks
for her, and the company has agreed.
Timely
Protection
HAVING BEEN WITH THE CHEMICAL-BASED COMPANY
since its formation in 2001, Mr Fern Meng Teck (middle
in pic) certainly did not expect to be retrenched as
he had steadily risen through the ranks to become a
General Manager.
He enjoyed success with the company as it grew and
expanded regionally. Neither the management nor
the staff had thought about joining the union as the
company had very good staff benefits.
Increasingly, more
PMEs are stepping forward
to seek work advice and
protection. CIEU is glad to
help members like
Mr Fern who, despite
his circumstances,
cared for the needs
of his fellow workers.”
NUR AZARUDIN PUTRA MOHAMED JUFRI,
(FIRST FROM LEFT) INDUSTRIAL RELATIONS OFFICER,
CHEMICAL INDUSTRIES EMPLOYEES’ UNION
However, the rosy picture turned grim in 2012 when
the company underwent restructuring despite healthy
profits and its processes were reviewed extensively by
the higher management based overseas.
A series of events followed, but one incident shook
Mr Fern to his core.
He learnt that the company’s human resource
manager had been laid off without being offered any
compensation package. When he queried the higher
management about it, he was given a cold answer.
“None of your business they said. It wasn’t a pleasant
feeling at all.”
PMEs Need Protection Too
The incident triggered his defence mechanism to kick in.
“At that moment, I knew I was no longer privy to the
restructuring process. I was no longer in a position to
help or protect my staff,” he said.
Realising that a significant number of PMEs
(Professionals, Managers and Executives) might be
impacted, Mr Fern encouraged his colleagues to
organise themselves and be unionised. They gathered
support from the ground and formed a branch under
Chemical Industries Employees’ Union (CIEU).
Although Mr Fern was eventually retrenched along with
four other PME colleagues, they managed to receive a
fair compensation package with the union’s assistance.
The union also worked with NTUC’s e2i (Employment and
Employability Institute) to offer employment assistance
to the affected staff.The retrenched human resource
manager was also fairly compensated after CIEU
persuaded the management to review the case.
Looking back, Mr Fern is appreciative of the union’s
help through the difficult period.
“My goal was to ensure that the workers were not
short-changed of their years of dedication and hard
work,” he said.
Scan the QR code to watch a video
on the Labour Movement’s U PME
Centre, which is poised to serve
Singapore’s growing number of PMEs.
66
PROTECTION
Safer
Roads
For All
BEYOND THE SMILES and the small talk is a union
leader who is passionate about protecting his fellow
taxi drivers.
As such, Mr Foo also hopes to see more schemes
being tailored to self-employed personnel such as taxi
drivers to attend upgrading courses and training.
Mr Foo Chi Yong had helped in 2004 with the set up of
the Premier Taxi Operators’ Association that looked into
the needs of Premier Taxi drivers, as he felt there was
no representation for taxi drivers.
Leading by example, Mr Foo, who has 13 years of
driving experience, has been providing refresher
courses for new drivers over the past three years.
When the National Taxi Association (NTA) was formed
in 2010 to represent all taxi drivers, Mr Foo assisted in
the transition as NTA’s Assistant General Treasurer.
He admits that doing the same thing over and
over again can make a driver complacent. Yet,
he challenges drivers to think differently as every
passenger trip has its unique set of problems.
Active Voice For Taxi Drivers
Stay Healthy, Drive Safely
Since then, he has been an active voice in lobbying
for more protection for his fellow peers. One of the
frontiers the 52-year-old has continuously pushed for is
training allowances for taxi drivers.
Another area that Mr Foo is concerned about is the
health of taxi drivers. During last year’s haze crisis,
he helped to distribute masks and eye drops to taxi
drivers.
“Training is also part of our job; we need to learn how
to interact with our customers. However, taxi drivers lose
out on their income and incur rental costs when they
go for courses,” he explained.
“While passengers’ safety is our priority, I also ask taxi
drivers to rest adequately and work appropriately. Only
when you have sufficient rest, you can focus on driving
safely on the roads,” he said.
Safety is our driver’s priority. We are just like our
vehicles; there are times when we break down. Taxi
drivers need to learn how to protect and look after
themselves.”
MR FOO CHI YONG,
ASSISTANT GENERAL TREASURER,
NATIONAL TAXI ASSOCIATION
68
PROTECTION
Appreciation or
recognition is not
what drives us
anymore. When we
see the smiles on the
faces of the workers
we help, that is our
real reward.”
MS RESHMA BASU,
(LEFT) SPECIALIST,
MIGRANT WORKERS’ CENTRE
Preventing A Crisis
THE MIGRANT WORKERS’ CENTRE (MWC) sprang
into action to prevent 120 foreign workers from taking
matters into their own hands on the afternoon of 15
January 2014.
Ms Reshma and Ms Kavitha spoke in Bengali and
Tamil respectively to provide instant translations to the
workers as MWC Executive Director Bernard Menon
addressed them in English.
The MWC team, including Specialists Ms Reshma Basu
and Ms Kavitha Sundram Rajoo, headed down to the
workers’ dormitory at 8pm on that day and met with
some 120 foreign workers who were angry that their
employer owed them three and a half months’ worth
of salaries. The workers relayed their reluctance to go
to work the next day on 16 January 2014, unless they
were paid the arrears.
Connecting Through The Mother Tongue
Trust Key In Resolving Dispute
“They were very frustrated and unhappy. There was a
worker who came forward and asked me in Bengali if
we were going to help them just for today and leave
them tomorrow,” said Ms Reshma.
“I gently placed my hand on his arm and assured him
that we would see to their issues until the case has
been resolved. He calmed down after that.”
DID YOU KNOW?
• MWC has reached out to over 400,000 workers
since opening.
• There are currently 2 MWCs: one in Serangoon and one
in Geylang.
• 7 foreign nationalities have come through MWC’s doors.
• 13 languages and dialects are spoken collectively by
MWC staff.
“Speaking in their native language brought us closer
to them and allowed us to connect better,” said
Ms Kavitha.
Indeed, it is this connection that touched the workers’
hearts. One particular worker shared: “I would like
to thank the MWC team for comforting us with their
words and helping us.”
With the assurance of the MWC team, the workers
went back to work the next day.
“Our message was very clear, we had to constantly
urge them to return back to work the next day and not
take matters into their own hands,” shared Ms Reshma.
Crisis Averted Within 24 Hours
Thereafter, MWC worked with the relevant authorities
to retrieve up to three months’ worth of salary arrears.
With MWC’s help, the crisis was resolved in less than
24 hours.
Scan the QR code to watch
a video on how MWC
Specialists have helped
migrant workers.
Progression
We are always around to help give
your life a lift through productivity
initiatives to enable your career
to soar.
70
PROGRESSION
Rising
To The
Occasion
THE FLOW UP FRAMEWORK has developed many
new union leaders in the Labour Movement, many of
whom are shining examples of good leadership.
When he joined the Singapore Refining Company
Employees’ Union (SRCEU) in 2005 as an Executive
Committee member, Mr Kathan Sankar became
known as the ‘go-to’ guy for all things fun.
As a union leader, the 47-year-old makes it a point
to engage union members with fun activities so that
they can get to know the union better.
“I feel that the constant engaging of members will
instill trust and enhance the relationship that the
union shares with its members,” he said.
Taking On New Challenges
In 2009, he represented SRCEU in the Young NTUC
Sub-committee and was exposed to the organising
of collaborative events with other unions. He credits
Young NTUC for grooming and nurturing leaders like
him.
A year later in 2010, Mr Sankar was elected as
Assistant General Treasurer where he assisted the
General Treasurer (GT) with the keeping of the
union’s financial books and monies. He once again
rose to the challenge when he was elected General
Treasurer in late 2013.
“I understood from my former GT that the keeping of
financial books and monies is not an easy task, but
I took it as a challenge to learn the ropes and move
forward,” said Mr Sankar.
The challenges of being a union
leader will help Flow Up leaders
like me to grow and be aligned
with the Labour Movement.”
MS PATSY OON,
GENERAL TREASURER,
UNITED WORKERS OF ELECTRONICS &
ELECTRICAL INDUSTRIES
Experience Helped Her To Serve
Like Mr Sankar, Ms Patsy Oon is passionate about
helping members. Having been with the United Workers
of Electronics & Electrical Industries (UWEEI) for 25
years, the 58-year-old has risen through the ranks over
the years from an Internal Auditor to General Treasurer
today, thanks to opportunities given by the union to
develop her leadership potential.
Her passion stems from her own experience of being a
union member with work-related issues many years ago.
“I understand the pain of workers who face work
issues… therefore I committed myself to serve the
members,” shared Ms Oon.
Her passion and grit is displayed also in the way she
juggles her time between office work and union duties.
She tries her best to attend all union meetings and
brings her office work back home if necessary.
Recognising her dedication, the union supported her
when she pursued further studies, and she graduated
with a Diploma in Employment Relations in 2004.
“Being a union leader has sharpened my leadership
skills and built up my knowledge of employment
relations,” said Ms Oon.
Whenever union members approach her, she listens to
their problems and does her best to help them.
“Whatever work issues they face, I will make sure that I
follow it through with their Human Resource to get the
problems solved,” added Ms Oon.
DID YOU KNOW?
•In 2013, the Labour Movement had:
63 Flow In exco union leaders
59 Flow Up exco union leaders
22 Flow On exco union leaders
• As at end 2013, 39 unions (63.9%) have adopted the
3-Flow Framework.
Scan the QR code to watch a video
of UNITE Leadership Summit 2013,
which aims to celebrate strong union
leadership and recognise veteran
union leaders.
72
PROGRESSION
On To
Better
Things
SPRUCING UP THE SCHOOL CANTEENS, classrooms,
verandahs and all other precincts—this is the core job
role of Mdm Robia Mohamed Tahir. While these have
not changed much for the cleaner who has been
with Bedok Green Primary School for four years, what
has changed since 2013 is her pay packet.
Since the Progressive Wage Model (PWM) rolled into
place, she now earns $1,000 after a $300 increment to
the basic salary of $700 she used to draw.
Mdm Robia, 55, works for YS Yong Services Ptd Ltd a
company unionised by the Building Construction And
Timber Industries Employees’ Union.
I am happy that I can now bring
home an additional $300 every
month with the training that I have
now. As the sole breadwinner in my
family, this helps me a lot.”
MDM ROBIA MOHAMED TAHIR,
CLEANER,
YS YONG SERVICES PTE LTD
together to make the lives of low-wage workers like
herself better.
Better Jobs, Better Lives
Giving low-wage workers access to better jobs and
better incomes is the main purpose that the PWM was
initiated by the Labour Movement.
A Tripartite Cluster for Cleaners (TCC) is also now in
place to look into more ways to help cleaners progress.
“The pay of our cleaners in Singapore has stagnated
for a very long time. Therefore, I readily welcome the
starting point of the Progressive Wage Model. It is now
a safety net for cleaners, and is the right way as we
move towards progressive wages,” said Mr Philip Lim,
Director of YS Yong Services Pte Ltd.
KEY MILESTONES FOR CLEANERS
2012
• Launch of Progressive Wage Model for cleaners by the
TCC.
• Introduction of progressive wage requirement for
cleaners in National Environment Agency’s enhanced
Clean Mark Accreditation Scheme.
After her company adopted PWM into their salary
structure, Mdm Robia was sent for further skills training
on proper cleaning techniques and basic customer
service to aid her in performing her job efficiently.
2013
• All government cleaning contracts called on or after
1 April 2013 can be awarded only to accredited
cleaning companies.
“I picked up some cleaning techniques which I now
apply in my job. I am also happy that from learning
new things, I have a pay raise,” she said.
2014
• Mandatory licensing of cleaning companies comes into
force with progressive wage requirement as one of the
licensing conditions.
As a single mother of four, and therefore the sole
breadwinner of her household, Mdm Robia is grateful
for the increment as it has been very useful in helping
her cover utilities bills and transportation expenses.
She therefore appreciates the effort that has been put
The government endorses PWM! Scan
the QR code to watch a video on
how early adopters of best sourcing
practices stand to gain from the
Progressive Wage Incentive.
I hope to continue
to develop my
leadership knowledge
and skills as I carry on
this fulfilling journey
in the Labour Movement.”
MS NOOR IRDAWATY,
BUILDING CONSTRUCTION AND
TIMBER INDUSTRIES EMPLOYEES’ UNION
Driven By A Passion
IT’S NEVER EASY TO STRIKE A BALANCE between work,
family and school but with passion, this can always
be achieved. Just ask 31-year-old Ms Noor Irdawaty
who is a strong testament to this. The Administrative
Manager is currently taking up a Diploma in
Employment Relations at the Ong Teng Cheong
Labour Leadership Institute (OTC Institute) to sharpen
her union leadership skills — something which she is
truly passionate about.
Ms Noor’s interest in union work was first sparked when
an issue arose at her workplace, where staff were upset
about not receiving their bonus payout. That was when
her mentor stepped in to help resolve the matter.
“Seeing him go out of his way to resolve the matter was
admirable. I was really inspired and wanted to join the
union, so I approached him to let him know,” she shared.
Doing Her Part For Workers
Ms Noor soon joined the Building Construction And
Timber Industries Employees’ Union (BATU) in 2012 and
became Chairperson of its Young NTUC Committee.
Since then, her desire to help workers, especially
younger ones, has grown even stronger. Apart from
advocating higher wages for her colleagues, she has
also helped organise union events such as Young BATU
Family Carnival and Young BATU Movie Quest.
She said: “Being a part of the Labour Movement
changed my whole view in terms of youth leadership,
something which I’ve not done before. Being in the
union has empowered me to be a voice to protect my
friends and colleagues to speak not just at employee’s
level but at a union level, which really helps.”
Ms Noor also enjoys being involved with Young NTUC
as she sees this as something that she constantly
looks forward to which enables her to recharge after a
busy work week.
Ms Noor currently sits on BATU’s Executive Committee as
its Internal Auditor and is also the Assistant Secretary of
CPG Facilities Management Pte Ltd’s Branch Committee.
She believes her leadership journey in the Labour
Movement has been a fulfilling experience. She hopes
that at the end of her course at OTC Institute, she will be
able to become an even stronger and better leader.
“I realise I am now able to make quick decisions. I
am able to stand up for younger workers and be a
mentor for them as well. I hope to continue to develop
my leadership knowledge and skills as I carry on this
fulfilling journey in the Labour Movement,” she said.
74
PROGRESSION
Serving Up Better
Productivity
PRODUCTIVITY MEASURES are leading to happier
and better motivated workers at Fairmont Singapore
and Swissôtel The Stamford. Leveraging on NTUC e2i’s
(Employment and Employability Institute) Inclusive
Growth Programme (IGP), both hotels are enjoying
great success despite the labour crunch in the
hospitality industry.
“In the hospitality business, labour contributes to a
high proportion of operating costs. Therefore, it makes
business sense to manage this cost by looking at
ways of improving productivity and yet maintaining, if
not producing, better and efficient results,” shared the
hotels’ Human Resources Director, Ms Magdalene Tai.
Beefing Up The Kitchen
In the banquet kitchen, a Conveyor Belt System has
been put in place to help speed up the process
for staff to plate dishes for events which host a
large number of people. Functioning like a factory
production line, the system enables kitchen staff
to take turns to add ingredients on each dish at a
quicker pace as the plates move along the conveyor
belt. On average, this has helped in reducing the time
required for staff to plate dishes from 210 minutes to 60
minutes for an event which hosts about 700 people.
An automated Vegetable Processing Equipment has
also been introduced in the kitchen to enhance the
process of chopping and blending a large quantity
of vegetables, thus reducing the reliance on manual
labour. With this system, the time required to process
vegetables for an event serving up to 200 people has
been reduced from 240 minutes to 40 minutes per staff
on average. The vegetables are also chopped with
better precision.
Enhancing Frontline Service
Front Desk staff are also benefitting from the use of
Mobitalk Communication Equipment. The Front Desk
and Guest Services teams now communicate through
a walkie-talkie set to co-ordinate guest check-in and
check-out requests. This reduces the guest waiting time
for each transaction and enhances the experience for
each guest. Staff are also able to use the equipment
to communicate and co-ordinate tasks within and
across departments.
DID YOU KNOW?
Since its launch in 2010 till end 2013, IGP has helped
companies embark on 970 productivity projects. More
than 63,000 workers will benefit from productivity-led
wage increase when these projects are completed.
Scan the QR code to
productivity improvements
have benefitted staff of
Fairmont Singapore and
Swissôtel The Stamford.
The grants from e2i encourage employers to embark on programmes
such as IGP that help to improve productivity as well as enhance the hotel
business which translates to improved customer experience and satisfaction.”
MS MAGDALENE TAI,
HUMAN RESOURCES DIRECTOR,
FAIRMONT SINGAPORE AND SWISSÔTEL THE STAMFORD
These initiatives over at the kitchen and front desk
have led to their low-wage workers enjoying a
productivity bonus of $200 per staff.
“Working in the hotel, our ultimate aim as our mission
suggests is to turn moments into memories for our
guests. With all these technology that is helping us
do our job easier, it is so much more convenient to
spend more time with the guests, manage their time
and expectations, and meet and even exceed their
expectations. This has definitely given me a lot more
job satisfaction because seeing our guests happy is
our ultimate aim for coming to work every day,” said
Fairmont Singapore Management Trainee, Front Office,
Mr Keith Chong.
Streamlining HR Processes
Additionally, the hotels have put in place a
computerised Payroll and Human Resource System
with an E-leave module and E-payslip. This has led
to a reduction in time taken to process annual leave
and payslips.
Through this initiative, staff have enjoyed better annual
increments from three to four per cent. Staff also
received a performance bonus payout of 0.75 to two
months and a productivity bonus of $50 per staff for
low-wage workers.
Productivity Improvements With IGP
PROJECT
IMPROVEMENT
PRODUCTIVITY GAIN
Banquet Kitchen Conveyor Belt
System
Time taken for staff to plate dishes for a
700-pax event reduced from 210 to 60
minutes on average
Productivity Bonus of $200 per staff for
low-wage workers
Vegetable Processing
Equipment
Time taken per staff to chop and process
vegetables for a 200-pax event reduced
from 240 to 40 minutes
Productivity Bonus of $200 per staff for
low-wage workers
Computerised Payroll and
Human Resource System with
E-Leave Module and E-Payslip
a) Reduction in time taken to process
staff annual leave from 32 man-hours per
month to zero man-hours per month
b) Reduction in time taken to process staff
payslips per month from 21 man-hours to
3 man-hours
Productivity Bonus of $50 per staff for lowwage workers
76
PROGRESSION
The training
courses have helped
me in my work. Now,
I encourage my
colleagues to also
go for the course to
develop their skills
because it is good
for them too.”
MR RAHMAD CHIK,
INSPECTOR OF POST,
SINGPOST
Progressing Towards
A Better Life
52-YEAR-OLD MR RAHMAD CHIK has been an
employee of Singapore Post Limited (SingPost) since
1996. Over the years, his career has progressed well.
He started out as Postman, rose the ranks to be
Postman Senior Grade (PSG), and holds the position
of Inspector of Post (IP) today.
This has been possible with a couple of Labour
Movement initiatives adopted by his employer SingPost.
The Progressive Wage Model (PWM) is a good
example. The PWM is a model that consists of
skills upgrading, productivity improvement, career
advancement and wage progression, all of which
allow workers to progressively advance in their career
with a corresponding increase in wages.
The postmen are also able to have career progression
pathways thanks to the training and development
opportunities given by the organisation.
Climbing Upwards Through Training
Throughout his time in SingPost, Mr Rahmad went
through several training courses which have allowed
him to acquire new skills. His salary, as a result, has also
increased by seven per cent after he was promoted
from PSG to IP.
These courses include the Workforce Skills Qualification
(WSQ) Workplace Literacy Course and the Lean Six
Sigma (Yellow Belt). The father of eight shared that the
training has made him more confident in dealing with
customers.
The company also introduced initiatives that help
to make workers’ jobs Easier, Smarter and Safer and
enhance their productivity.
“I am happy that there is no age barrier to upgrade
myself in this company. I tell my children that if I can do
it at my age, they can also strive harder in life.”
For instance, the company introduced 3-wheeler
scooters for postmen like Mr Rahmad. The 3-wheeler
scooter has made the work of postmen easier
because it allows them to carry up to 40 per cent
more load than the usual 2-wheel scooters, thus
making deliveries more efficient.
SingPost’s Vice-President of Group Human
Resources Ms Yong Lee Lee believes that training
and development are essential to help staff have
successful careers.
On top of that, 3-wheeler scooters are safer for the
postmen as they no longer have to balance the
vehicle with their feet when coming to a stop.
“As a learning organisation, we provide training
opportunities and encourage our staff to upgrade
themselves and learn new skills to stay relevant,” she said.
Scan the QR code to watch a
video on how staff at SingPost
have benefitted from PWM and
Easier, Smarter and Safer jobs.
Placement
Our efforts are aimed at helping
you hit the right job spot so you
can enjoy a better working life.
78
PLACEMENT
Working Beyond
Retirement
WHEN RETIREMENT KNOCKED ON HIS DOOR and
his former company did not offer him re-employment,
Mr Tang Chun Tong, 61, thought that the chance to
stay employed and earn an income walked out of
his life forever.
A New Lease Of Life
In his new job, Mr Tang drives the vehicle which collects
refuse from all over the island. He also assists colleagues
with delivering refuse bins to commercial buildings and
collecting refuse from residential areas.
Formerly hired as a driver which required him to lift
heavy loads on the job, he resigned when he found
out that he would not be offered a re-employment
package.
“I am very happy that NTUC’s e2i and the company
gave me another chance. At my age, it feels good to be
working with younger people and earning a continuous
income,” said Mr Tang, who earns $1,600 a month, the
same pay he had in his previous job.
The fact that he only had primary school education
added on to his worries of not being able to secure
a job.
But his fears went away when he visited NTUC’s e2i
(Employment and Employability Institute).
He was encouraged to take up training through the
two-day Employability Camp in Mandarin which
helped to boost his job search skills. This, he shared,
served to boost his morale and gave him some hope
in finding his next job, even at his age.
Mr Tang also sat through a Computer Adaptive
Test assessment to assess his English language
proficiency. From these, e2i was able to place him
into a job as a driver with SembWaste Private Limited.
Mr Tang has also taken up Workplace Literacy classes to
learn conversational English at e2i since April 2014. This
will enable him to interact better with his colleagues.
Said Mr Gan Yen Piau, Senior Vice President of
Sembcorp Industries, the holding company of
SembWaste: “Since 2008, Sembcorp has had a reemployment policy for employees who turn 62 years old,
subject to factors such as the employee’s health and
performance. This gives physically-abled employees
the option of carrying on in their jobs, so that they
can remain financially independent and continue
to contribute to the development and the growth of
our economy. In addition, our company also values
the expertise of these retiring employees as it will help
maintain our high level of productivity.”
I was very thankful that NTUC’s
e2i gave me a new job. I have
something to look forward to
every day now.”
MR TANG CHUN TONG,
DRIVER,
SEMBWASTE PRIVATE LIMITED
80
PLACEMENT
Striking A
Balance
AS A SENIOR ACCOUNTANT, work demands can
often stand in the way of striking a healthy balance
between work and family. But for Ms Kelly Cao, shifting
between these priorities comes without much hassle.
Joy Of Having Flexible Work Arrangements
Ms Cao has the benefit of Flexible Work Arrangements
(FWAs) that enable the mother of two young children
to meet her family needs despite her busy work
schedule. Her company, Polycom Asia Pacific Pte Ltd,
tapped on the Ministry of Manpower’s Work-Life Grant
to enable staff to better manage work and family
responsibilities.
Being able to work flexible hours has indeed made
things easier for Ms Cao, especially in the care of her
first child.
With FWAs, I can afford to have more
bonding time with my kids without
affecting my work performance.”
MS KELLY CAO,
SENIOR ACCOUNTANT,
POLYCOM ASIA PACIFIC PTE LTD
“I needed to fetch my child before the childcare
centre closes at 7pm. Instead of risking being late, I
requested to work from 8.30am to 5.30pm instead of
9am to 6pm. I simply informed my manager and got
an immediate approval,” she explained.
When it came to busy periods at work, pro-family work
arrangements gave Ms Cao sufficient time to spend
with the family.
”During year-end closings when I was requested to
stay back, I was given one day off-in-lieu to catch
up on the time I missed with my family. The yearend closing is always critical, and in the event that I
needed to be back in the office on a weekend, I was
allowed to bring my child to the office because there
wasn’t anyone at home to look after her,” she shared.
When Ms Cao was expecting her second child, a
replacement worker was hired to cover her duties
during her maternity leave.
“This is a good arrangement as it did not add on
additional workload on my colleagues. At the same
time, my position is still secure when I return to work,”
she said.
Awarded “Best Companies for Mums” 2013
Polycom was recognised at the inaugural ‘Best
Companies for Mums’ 2013 contest jointly organised
by NTUC Women’s Development Secretariat and
the Tripartite Alliance for Fair Employment Practices.
The contest spotlights pro-family companies and
showcases FWA practices which employers and
employees may find useful.
a video on how flexible work
arrangements benefit both
employers and employees.
A Dose Of
Support
And Hope
LIGHT CAME THROUGH THE DARK TUNNEL much
earlier than she expected.
Mdm Leela Ratnasamy, 55, then a machine operator,
felt helpless when she was retrenched in December
2013 after over 15 years on the job.
She was one of 531 workers retrenched from a global
company that specialises in data storage.
Fortunately, as a union member with the United
Workers of Electronics & Electrical Industries (UWEEI),
she received much support from the union which
gave her a huge boost of confidence. The team at
UWEEI and NTUC’s e2i (Employment and Employability
Institute) were at her workplace from day one to guide
her on her next steps.
It is always good to learn new
things.You can never guess how
they can help in your job.”
MDM LEELA RATNASAMY,
LOGISTICS ASSISTANT,
DHL SUPPLY CHAIN
“Union officials and officers from e2i were right there at
my workplace. With their encouragement, I decided
to attend the courses at e2i without wasting any time,”
she said.
DID YOU KNOW?
In 2013, NTUC’s e2i organised 126 job fairs in the
heartlands and in its campus. This resulted in more
than 10,400 job seekers placed.
She stayed upbeat about finding another job, and
within days, she found herself attending a two-day
Employability Camp at e2i.
“At the camp, I picked up some tips on how to
prepare for the interviews I may have to attend such
as dressing up presentably and avoiding wearing too
many colours. These were useful,” she said.
Mdm Leela also attended a Pre-Computer Adaptive
Test assessment to evaluate her language proficiency
levels in early January 2014.
Efforts Pay Off
Shortly after, she gave a shot at a position that
was offered by DHL Supply Chain at an e2i job fair,
organised specially for her and her retrenched excolleagues. She was accepted after the interview and
started work as a logistics assistant with the company
on 21 January 2014.
Mdm Leela has only completed Secondary Four
education yet she embraces an open mind towards
lifelong learning.
She confesses that her new job is more challenging
than her previous one as there are more processes
and parts of machines involved in the line that she
works on. Yet, she has quickly learnt the ropes of the
job and fully enjoys her work.
Next up, she has her eyes on the Workplace Literacy
and Numeracy (WPLN) 90 course which will help her
obtain a basic education in English Language and
Mathematics.
a video on how job seekers
were able to benefit from an
Employability Fair at NTUC’s e2i.
82
PLACEMENT
The Place-andTrain programmes
encourage employees
like me to keep up
with the pace of the
industry and prepare
employers for new
hiring prospects.”
MR TRISTON WAN,
SENIOR UC
(UNIFIED COMMUNICATION) CONSULTANT,
SAPIENTIA HOLDINGS
Stepping Up For
The Dream Job
MR TRISTON WAN RECALLED THE FIRST WARNING he
was given when he started working in the IT industry.
“I was cautioned that the industry is one of the most
competitive,” he reflected.
True to that, Mr Wan, now aged 35, discovered that
he could not stay stagnant with traditional IT services
and was keen to do something different. Previously an
Operations Manager, Mr Wan had a passion to use a
hands-on approach to solve IT problems.
Determined to make a change in his employability,
Mr Wan decided to deepen his technical knowledge
and source for new employment opportunities. With
the help of NTUC’s e2i (Employment and Employability
Institute), Mr Wan embarked on a Place-and-Train
programme which placed him into a new company
– Sapientia Holdings – and upgraded his IT skills with
the Place-and-Train programme for Iaas/SaaS Cloud
Engineer programme.
DID YOU KNOW?
In 2013, a total of 1,540 workers were placed
through e2i’s Place-and-Train and Train-and-Place
programmes.
Through the programme, Mr Wan gained important
insights into the current trends of the IT industry and
this has aided his knowledge and furthered his
understanding of the industry.
Adapting To Change
Mr Wan admitted that he struggled in the new fastpaced environment initially.
“Working in a new company, you need to align
with the company’s strategies and use a common
language to work effectively with your colleagues,” he
confided.
However with the company’s mentoring support, he
showed improvements and displayed leadership
qualities. In less than a year, Mr Wan received a
title promotion and is now a Senior UC (Unified
Communication) Consultant.
Mr Wan also praised e2i for its efforts in keeping up
with current IT trends.
“Cloud computing technology is booming now
and it is not easy for any individual to catch up. It
demonstrates the hard work from e2i to help workers
develop better skills, especially for PMEs (Professionals,
Managers and Executives).”
Privileges
To help you achieve work-life
balance, check out our overflowing
bag of benefit-goodies to add
quality to your life and help you
stretch your daily dollar.
84
PRIVILEGES
All Out
Of Love
IT IS NEVER EASY BEING A PARENT. As Pulitzer Prizewinning author John Steinbeck once said,“Perhaps it
takes courage to raise children.” It takes even more to
bring up five children, single-handedly.
Mr Mohamed Hanifar works as a Lift Maintenance
Supervisor and is from The Singapore Manual &
Mercantile Workers’ Union (SMMWU). In 2013, his wife
passed away after battling cancer, leaving him to raise
their five young children alone.
“It has been different,” describes Mr Hanifar, about life
after his wife’s death.“Now I have to take care of them
in every aspect,” he said. After his wife’s passing, his
in-laws moved in with him to help him look after his
children while he is at work.
(BTS) Vouchers by the NTUC-U Care Fund since 2012. In
2013, he received more than $700 worth of the vouchers
as each of his school-going children was eligible for BTS
Vouchers.“The vouchers have helped to ease the burden
on my household expenditure,” said Mr Hanifar.
His eldest son, 13-year-old Mohammad Zikry, has been
receiving Bursary Awards given out by the SMMWU since
he was in Primary Two. Over the years, this has motivated
him to study harder so that he can continue to receive
the award.
Mr Hanifar’s three other school-going children have also
been receiving Bursary Awards from the union. Overall, he
received a total of $640 worth of Bursary Awards in 2013
for his four children, which also helped to alleviate his
financial burden.
But the single parent has no complaints. Instead, he
says, he works “so that they can have a better life”.
Cherished Time With Family
Help At Hand
Due to the nature of his work, Mr Hanifar has to be on duty
or on standby during the weekends and as such, he finds
it challenging to spend time with his children.
As a union member, Mr Hanifar has been a recipient
of the U Stretch Vouchers and the Back To School
DID YOU KNOW?
• In 2013, $3.67 million Back To School Vouchers and
$2.46 million U Stretch Vouchers were disbursed to
needy families.
• Some 29,800 members received U Stretch vouchers,
and about 29,300 children received Back To School
vouchers.
• Some 9,350 families attended the six runs of Family
Recreation & Fun Carnivals in 2013, which were
organised specially for low income union members
to enjoy a day of fun with their families at no cost.
• In 2013, U Care Fund also donated $500,000 each to
the Eldercare Trust and Bright Horizons Fund, as part
of its commitment to extend aid to the young and
elderly.
However, the kind sponsorship of the NTUC Club lets
him take part in the Family Recreation and Fun Carnival
with his children, which is something that he cherishes,
because of the limited amount of time he usually spends
with his children due to his job commitments.
Without a doubt, the various U Care Assistance
programmes which Mr Hanifar receives has brought joy
and relief to him and his children.
Scan the QR code to
the NTUC-U Care Fund
has helped low-income
members.
The amount of money which I
save from having the U Stretch and
Back To School vouchers will always
go to my children, ”
MR MOHAMED HANIFAR,
MEMBER,
THE SINGAPORE MANUAL & MERCANTILE WORKERS’ UNION
86
PRIVILEGES
Talent by itself is not good
enough.There must be an
opportunity and a platform to
pursue my passion.”
MR KARTHIRITHAMBY RAMAKRISHNAN,
MEMBER,
U LIVE
Keeping Pace
With Change
HE MAY BE 65 YEARS OLD, but that hasn’t stopped
Mr Karthirithamby Ramakrishnan from keeping up
with the latest trends on cyberspace. The U Live
member firmly believes in being mentally active by
staying engaged on social media platforms such as
Facebook.
“One of the most important things is for seniors to stay
healthy, not just physically but mentally.The computer
world is a very broad world. As you involve yourself more,
you learn more and gain more knowledge. It’s not just
knowledge that you gain, it’s about helping people
and uplifting people and making them feel important
through interaction,” he said.
Avid Learner, Committed Trainer
Mr K. Ramakrishnan currently works as a freelance
trainer in management development programmes.
He believes that it is very important to share ideas with
a larger community such as U Live, and takes pride in
playing a role in helping to grow the community.
“At U Live you get to meet many people at different
functions, it makes you feel good to be a part of them
and that you are not alone. It’s a very warm and
friendly environment and everyone gets a chance to
interact with each other,” he shared.
Mr K. Ramakrishnan has also taken on the role of U
Live Ambassador and assisted in group discussions
as well as co-facilitated group work for U Live’s G.L.A.M
(Good Life Ambassador Mentorship) programme. The
programme aims to develop leaders among U Live
members. It also prepares them to be advocates of
a H2P2 (Happy, Healthy, Productive and Purposeful)
lifestyle, and increases awareness of U Live through
social media.
Mr K. Ramakrishnan was also a trainer for U Live’s ‘Learn
How To Be A Facebook Ambassador’ programme,
which provides training for members to tap onto the
Facebook platform to engage an even bigger circle
of members, in addition to face-to-face-interaction.
He is grateful for the opportunity he’s been given at
U Live and hopes to pursue his passion of spreading
knowledge on social media to more seniors and
enable them to lead happier lives.
Appreciating Young
Workers
DESPITE GRADUATING WITH A DIPLOMA in Green
Building & Sustainability from Temasek Polytechnic,
Mr Ryan Teo, 21, had the passion to learn about events
management. This led him to join nEbO, the junior
membership arm of NTUC, at its community care
events where he did his part to give back to society.
When the time came for him to search for an
internship, Mr Teo knew exactly where to go. During
his five-month internship stint with nEbO, Mr Teo had
the chance to spearhead a youth social movement
called Thank Your Intern Day (TYID). This came after he
watched a video in 2013 of an intern getting slapped
and verbally abused by a supervisor.
“It struck me at that moment that I wasn’t even aware
that interns had rights,” he confided.
Mr Teo shared that while he has not come across
unpleasant internship experiences himself, he had
heard stories of how interns are being abused in
offices. This drew his curiosity to ask what an intern’s
rights are.
I wanted to give interns a platform
for them to know about their rights
and spread the message on the
importance of appreciation.”
MR RYAN TEO,
nEbO CHAMPION
Interns Have Rights, Too
With this mission in mind, Mr Teo and two other interns
in nEbO formed the TYID team. The trio set out to
increase awareness among employers that interns are
potential assets to their organisations and to educate
the interns on their “Workplace Rights”.
To make it easier for employers to remember, the team
fixed 10 October as Thank Your Intern Day.
“The number ten sounds like ‘thank’ and it reiterates
the point on intern appreciation,” explained Mr Teo.
The team’s efforts paid off and the movement was a
success. On 10 October 2013, the TYID team made
their presence known in the heart of Raffles Place and
gathered more than 250 signatories who pledged to
thank their interns. Mr Teo also represented the TYID
team on national radio and shared the movement’s
objectives.
“I have gained valuable experiences through my
internship with nEbO. It has instilled confidence in me
and I am better prepared for working life. I hope to see
other youths gain a valuable internship experience
too.”
Beyond being a champion for interns and the
underprivileged, Mr Teo was also active in other areas.
As a member of nEbO’s dragonboat interest group,
he represented the community in the Singapore River
Regatta Race 2013.
nEbO also identified Mr Teo as a potential leader and
put him through its youth leadership programme LEAD
to develop his personal, social and leadership skills.
88
PRIVILEGES
A Little Care
Goes A Long Way
MDM KANAYAN KAMALAH used to think that
cleaning was a thankless job. But all that changed
when she became one of the many cleaners
recognised at the Labour Movement’s ‘I Care For My
Cleaners’ campaign organised by the NTUC U Care
Centre last year to show appreciation to the unsung
heroes among us.
“The event really touched me a lot. That was the
first time that we were invited to a party. My other
colleagues and I were so happy and enjoyed
ourselves at the treat,” said Mdm Kamalah, who has
been responsible for cleaning AMK Hub’s premises
over the last six years or so.
A Proud Worker
The sprightly 64-year-old is part of a team of cleaners
from ISS Facilities Services Private Limited who take
care of the walkways, offices, car parks, washrooms
and every other nook and corner in the Hub.
“I start my day at about seven in the morning and
knock off at about 4.30pm in the evening. I like my
colleagues and the job. After all, this is the only
job that I can do,” said Mdm Kamalah, a member
of Building Construction and Timber Industries
Employees’ Union (BATU).
The appreciation party by NTUC
really made many cleaners like me
smile and inspired us to do better in
our jobs.”
MDM KANAYAN KAMALAH,
CLEANER,
ISS FACILITY SERVICES PRIVATE LIMITED
Mdm Kamalah enjoys her job and does her best
to shine well in it, with the ‘I Care For My Cleaners’
campaign making her even prouder to be a cleaner.
Mdm Kamalah shared that she came to know
more about the NTUC U Care Centre and the
training platforms under NTUC. Having attended a
good number of courses on cleaning techniques
throughout her career, her interest for learning is keen
and she is prepared to continually up-skill herself –
including learning the English language – to gain a
better future.
a video on how NTUC U
Care Centre celebrated
the ‘I Care For My Cleaners’
campaign last year.
Keeping
Abreast
SHE IS AN ARDENT BELIEVER in the importance of
breastfeeding for both mother and child. So much so
that she voluntarily advocates the need for mummyfriendly workspaces.
women who go out to work face a lot of difficulty in
trying to breastfeed their children. That is why I am
supporting a better nursing environment at work for all
women,” she shared.
Actively Involved In ‘Project Liquid Gold’
She recounted her own story. When she gave birth to
Ryan, she had to express milk in a public washroom in
a shopping mall as the employer she worked for then
did not have a lactation room. She continued to do so
until she became pregnant with Reagan.
It is therefore no surprise that Mdm Sharon Toh Man
Ting, 34, is an enthusiastic activist with U Family through
its ‘Project Liquid Gold’ initiative.
In May last year, NTUC U Family launched ‘Project
Liquid Gold’ to promote mummy-friendly workspaces
for working mothers to express their milk.
Mdm Toh is a mother of two young boys—Ryan, fourand-a-half, and Reagan, 19 months. She has been
doing much research on the benefits that mother’s
milk can bring to children’s health and has been
spreading the knowledge to other mothers.
An IT Executive, Mdm Toh actively contributes ideas
and feedback under the ‘Project Liquid Gold’
initiative. She also shares her own experiences on
her Facebook page regularly as well as advocates
support for breastfeeding with various online groups
like the ‘Breastfeeding Mother’s Support Group’ and
‘Breastfeeding Mums Group’ on Facebook.
Whenever there is an opportunity to inform and
engage another working mother on this topic at her
workplace, Mdm Toh makes good use of it.
“This generation is not like our past generations. Now,
There are many benefits to
breastfeeding infants, and I want to
share this with as many mothers out
there as possible.”
MDM SHARON TOH MAN TING,
IT EXECUTIVE
ASSURITY TRUSTED SOLUTIONS PRIVATE LIMITED
Having A Supportive Employer Helps
Assurity Trusted Solutions Private Limited, the employer
she now works for, is more pro-family and has dedicated
a nursing room for mothers.This room comes equipped
with a hot water facility to sterilise breast pumps, an
exclusive fridge and individual cubicles.
With so much support for her now, she said there is no
deadline for breastfeeding Reagan.
“I will continue as long as I can,” she said.
90
PRIVILEGES
Celebrating
Work And Play
THE LAUNCH OF the Singapore Industrial & Services
Employees’ Union (SISEU) Real Estate Professionals’
Chapter certainly spelt better benefits and privileges
for the self-employed real estate professionals.
Amongst the members who joined, Mr Ng Khin
Kwee was one who has positively benefitted from
the partnership between SISEU and SAEA Ltd, an
independent real estate body that advocates the
interests of real estate agencies and salespersons.
With the SAEA-SISEU Dual
Membership, I get to enjoy
subsidised rates at Downtown East.
We loved it so much that we made
a booking again in less than a
month.”
MR NG KHIN KWEE,
MEMBER,
SAEA-SISEU
Dual Membership, Multiple Benefits
Already a member of SAEA, Mr Ng recalled reading
an email that explained the benefits of taking up dual
membership with SAEA and SISEU.
This membership was introduced under the Labour
Movement’s U Associate programme where SISEU
extended NTUC’s suite of privileges and access to
the Chapter’s industry events and seminars to SAEA’s
members.
“When I finished reading it, I was already hooked. There
were training grants, discounts and rebates. It made
sense to me to join and take up the dual membership
package offered by SAEA-SISEU,” the 56-year-old shared
candidly.
A hardworking real estate salesperson, Mr Ng was
keen to utilise the training grants to attend courses and
enhance his employability. Then again, he was also
interested to share the benefits with his family of four.
Knowing his children would delight in having a
staycation at Costa Sands Resort at Downtown East,
Mr Ng decided to tap on the subsidised rates to book
a stay for the family.
“My two children also had a good time with their
friends too,” he mused.
Besides the subsidised rates for chalet stays, Mr Ng
can also earn LinkPoints when he shops at NTUC
FairPrice for the family’s daily necessities.
More Opportunities To Partner Ahead
“The SAEA-SISEU Dual Membership arrangement
allows our members to enjoy privileges like training
funds, insurance and medical benefits which are
not extended to self-employed individuals, unlike an
employed staff,” said SAEA Chief Executive Officer
Dennis Tay on the partnership with SISEU.
He added there will be more opportunities to work
together with the Chapter to cater to the professional
development and well-being of the members.
In the meantime, Mr Ng is still interested to renew his
yearly membership and intends to make the best out
of it.
It’s a privilege
to work with an
organisation that
empowers young
people to pursue
interests beyond their
day jobs.The team at
Young NTUC always
goes the extra mile
to work towards their
mission and I really
appreciate their effort.”
MS KIA JIE HUI,
ACTIVIST,
YOUNG NTUC
Going Beyond Borders
“DO SOMETHING OUT OF THE NORM, do it for the
cause you are passionate about and think about how
you can contribute to society”. These words shared by
Young NTUC activist Ms Kia Jie Hui have helped spur
her on to make a positive difference in her community.
The 26-year-old who works as Futures Advisor in Forum
for the Future, a sustainability non-profit organisation,
describes herself as an environmental enthusiast and
is certainly no stranger to the local fundraising scene.
Ms Kia is a co-founder of the environmental initiative
‘Save That Pen’ back in her school days at National
University of Singapore. Since its inception in 2010, Ms
Kia and her friends who are part of the project have
been collecting unwanted pens around Singapore.
These pens are refilled with new ink and donated to
underprivileged students in Singapore and around
the region. The project aims at spreading the message
of sustainability in the hope that students grasp the
entire process and actively understand the meaning
of reduce, reuse and recycle.
A Platform To Do Good
“I believe that most people want to Do Good, they
just need the opportunity to communicate and
be provided with a platform to do what they are
passionate about,” she said.
Young NTUC was that platform for Ms Kia and her
friends when she embarked on the ‘Save That Pen’
project. As the official Youth Activists Partner of the
project, Young NTUC worked with Ms Kia and friends to
support ‘Save That Pen’ and helped in expanding the
project in different ways.
She said: “Through Young NTUC we have been able to
engage more volunteers to participate in pen-sorting
sessions.”
She also shared that Young NTUC was helpful in
allowing the project to expand beyond NUS to other
campuses around Singapore, helping to spread the
environmental message.
Since then, Ms Kia has also actively involved herself
with other causes like Young NTUC’s 350 Singapore,
which raises awareness on the need to reduce carbon
dioxide emissions to the environment. She believes that
organisations like Young NTUC are indeed useful to
help empower youths like herself.
Scan the QR code to
watch a video of ‘Save
That Pen Day,’ which saw
the collection of over
50,000 pens.
92
SOCIAL ENTERPRISES
Social
Enterprises:
Empowering
People,
Improving Lives
There is no greater force for change than people inspired to live a better life.”
STEVE MARABOLI,
LIFE-CHANGING SPEAKER AND BESTSELLING AUTHOR
NTUC SOCIAL ENTERPRISES (SEs) are touching
the lives of working families in Singapore every day
through the provision of daily essentials, cooked
food, financial services, health and community care,
childcare, and continuing education.
In addressing these pressing social needs and critical
gaps within the community, the NTUC SEs aim to help
people live better lives.
Making Life’s Essentials Affordable And
Accessible
A key social mission of the NTUC SEs is to make the
basic necessities of life affordable and accessible to
working families in Singapore. These daily essentials
include basic groceries, cooked food and basic
financial protection.
Let there be work, bread, water and salt for all.”
NELSON MANDELA,
FORMER PRESIDENT OF SOUTH AFRICA
Since 1973, NTUC Fairprice Co-operative Limited has
been serving all in Singapore, ensuring that basic
groceries are available throughout good and bad
times, in times of peace and crisis. It has kept up
with the changing face of our country and has 282
supermarkets, hypermarkets and convenience stores
across multiple formats islandwide to serve the varied
needs of people from all walks of life. NTUC FairPrice
continues to be guided by its founding social mission
to moderate the cost of living in Singapore.
We are proud that it received the Special Rochdale
Award at the Singapore National Co-operative
Federation Honour Awards 2013 in recognition of
its contribution to people in Singapore. It has held
steadfast to its mission, especially during economic
recessions by keeping prices affordable or even being
the first to drop prices to help cushion rising food costs.
A good example of this was in 2013 when face masks
were flying off the shelves during the haze crisis. NTUC
FairPrice and NTUC Unity Healthcare Co-operative
Limited worked closely with suppliers and the Ministry
of Health to ensure more stocks were brought in and
that prices were kept affordable and benchmarked to
curb profiteering.
In addition to that, NTUC Foodfare Co-operative
Limited looks out for the lower-income families with
several initiatives to provide low-priced meal options
through the Rice Garden community project and the
Budget Pick initiative, where each of its stalls offers
an entry priced meal that costs between $2 to $3 for
basic food and up to $4 for international cuisines. With
the new Bukit Panjang Food Centre coming into the
NTUC Foodfare portfolio in 2015, it will herald a new
opportunity for NTUC Foodfare to further cement its
social impact in providing everyday affordability.
Amidst the rising cost of living, NTUC FairPrice stores
and NTUC Unity pharmacies offer housebrand and
private label products priced about 10 per cent lower
than comparable products in the market. There are
over 2,200 items, including household items and frozen
foods, under the FairPrice housebrands, and 37 items
under the Unity housebrand to help families stretch
their dollar.
94
SOCIAL ENTERPRISES
If a child, a spouse, a life partner, or a parent depends on you and your
income, you need life insurance.”
SUZE ORMAN,
AMERICAN AUTHOR,
FINANCIAL ADVISOR AND MOTIVATIONAL SPEAKER
Another important necessity for the working family is
in the area of financial protection. Many past studies
have shown that Singaporeans are often underinsured. This is where NTUC Income Insurance Cooperative Limited is committed to making essential
insurance affordable, accessible and sustainable
to all. As a price moderator in basic insurance like
health and term life insurance, NTUC Income aims to
ensure all in Singapore can access that all-important
protection in case of the unexpected. In studying
the social needs of those uninsured, NTUC Income,
in collaboration with the Autism Resource Centre,
developed and launched SpecialCare (Austism)
in 2013. It is the only policy in the market designed
for young people with autism, a segment of the
community that is usually denied coverage. Currently,
one in two Singaporeans is insured with NTUC
Income.
You are never too old to set another goal or to dream a new dream.”
LES BROWN,
LEADING MOTIVATIONAL SPEAKER
Addressing Critical Health And Eldercare
Needs
In response to a rapidly ageing population and
escalating healthcare costs, NTUC Eldercare Cooperative Limited and NTUC Unity have been
addressing these concerns faced by Singapore’s
working families, in particular caring for the
elderly. Eldercare’s services have been focussed
on enabling seniors to age more actively, happily
and comfortably. For instance, specialised care
services such as home nursing, physiotherapy and
occupational therapy were added to its range of
home care services, Care@home, in 2013.
To encourage the elderly to care for their health
and wellness, self-check health stations were set up
at five Silver ACE Senior Activity Centres to provide
complimentary checks on blood pressure and body
mass index. Provided by NTUC Unity, this service was
estimated to have benefitted some 1,200 senior
citizens.
Poised to meet increasing needs in caring for
the elderly, Eldercare has been forward-thinking
about attracting more caregiving professionals.
It developed the Place-and-Train pilot project in
partnership with the Ministry of Health (MOH) and
the Workforce Development Agency (WDA) to redesign jobs and offer skills development programmes
in the hope that more will be trained to be caregiving
professionals.
NTUC Unity also opened its 50th pharmacy store,
marking its commitment to extend its reach to serve the
needs of the community; enabling people to live life to
the fullest. Unity Denticare also expanded and now has
a total of 15 dental clinics across the island.
The goal of education is the advancement of knowledge and the
dissemination of truth.”
JOHN F. KENNEDY,
FORMER PRESIDENT OF THE UNITED STATES
Championing Early Childhood And Continuing
Education
Education and lifelong learning is a leveller; enabling
children, workers and their families to have a better
future.
Having access to high quality early childhood
education enables children from all backgrounds to
have a good start in life. In 2013, NTUC First Campus
Co-operative Limited undertook a number of initiatives
aimed at addressing some of Singapore’s preschool
challenges.
It partnered the Lien Foundation to inject $6 million
to develop well-designed preschools that optimise
resources, conduct local early childhood research
and meet the demand for better trained and more
experienced teachers.
NTUC’s SEED Institute was appointed the National
Continuing Education and Training (CET) Institute
to lead the early childhood care and education
(ECCE) sector in the adoption of innovative training
programmes. Last year, it led in the development of the
Mentoring Starter Kit which was distributed to some
16,000 preschool teachers, promoting the importance
of providing necessary support and mentoring to
ECCE professionals.
In the area of preparing the Singapore workforce
for the future, it is important to help workers acquire
relevant skills and seize opportunities in new growth
areas on top of providing basic employability and
trade skills. Recognising that PMEs (Professionals,
Managers and Executives) will account for a bigger
proportion of the workforce in the future, NTUC
LearningHub Private Limited offers a wide range
of courses in areas such as Service Excellence,
Infocomm Technology, Workplace Safety and Health,
Soft Skills and Productivity to help workers remain
relevant and employable. Last year, LearningHub
Global Institute teamed up with the Association of
Chartered Certified Accountants (ACCA) to offer the
ACCA Qualification to aspiring finance professionals.
I cannot do all the good that the world needs. But the world needs all
the good that I can do.”
JANA STANFIELD
Creating A Greater Social Force To Do Good
NTUC Enterprise aims to create a greater social force
to do good by harnessing the capabilities of all the
NTUC Social Enterprises (SEs). Collectively, NTUC SEs will
continue to sharpen their social impact and support
the Labour Movement’s 2015 vision towards better
jobs, better wages and better lives for all workers in
Singapore.
96
SOCIAL ENTERPRISES
Flexibility
That
Works
WHEN THE SCHOOL HOLIDAYS were drawing to a
close in December 2013, Ms Felice Low, Assistant
Director of Downtown East Operations (Infrastructure)
had contemplated putting her career on hold for her
12-year-old daughter. Ms Low had even considered
going on unpaid leave for a year just to focus on
getting her girl ready for the Primary School Leaving
Examinations (PSLE) in 2014.
When she broached the subject to her director,
a father of two himself, she was thankful for his
understanding and support. Ms Low then decided
that she would work part-time so that she could
continue her service with NTUC Club (management
company of Downtown East) while fulfilling her duties
as a mother.
Since starting on this flexible work arrangement in
January 2014, Ms Low has been heading to office
in the mornings and spending her afternoons at
home with her two children, coaching them in their
schoolwork and motivating them to do better. She
has faced challenges managing the heavy workload,
but she overcomes that by working from home, and
having accommodating and helpful colleagues for
their support.
Remaining in the workforce means that Ms Low has
also been able to continue working on the refreshing
of Downtown East. This is the five-year redevelopment
project to build a brand new resort, expand the water
park with new attractions, and facilities for meetings
and conventions as well as a wholesome retail
experience for working families.
“I am glad that I can continue to play a part in the
transformation of Downtown East to bring recreational
options for family bonding and leisure that are of
better value. When the project is completed, I know
that my team and I will feel a great sense of pride and
achievement,” said Ms Low.
Mdm Ho Chui Lin, an NTUC member and regular guest
of Downtown East, is already looking forward to the
new resort that will be ready by mid-2015.
“My family has been coming to Downtown East since
my children were still kids and my granddaughter’s first
birthday was also celebrated at Costa Sands Resort
last year. We can’t wait for the new resort to be up and
we are looking forward to more affordable weekend
staycations and celebrations for the family.”
1 Pasir Ris Close,
Singapore 519599
Tel: 6589 1600 / 6589 1688 Fax: 6585 0045
Website: www.ntucclub.com
Caring
From The
Heart
EVER SINCE SHE WAS IN HER TEENS, 39-year-old Ms
Kwek Peck Keow has always had a penchant for
helping seniors. It began when her grandfather suffered
a stroke that left him wheelchair-bound and with a
speech impediment. She witnessed first-hand how
difficult it was for her grandmother to take care of him.
Ms Kwek worked in a couple of industries before
deciding to try her hand at being a professional
caregiver for seniors with NTUC Eldercare in 2012. She
received the necessary training and the flexible hours
offered by NTUC Eldercare also gave her time to look
into her family needs.
The iCare officer with NTUC Eldercare’s Care@home
home help service department went through a
comprehensive in-house curriculum for care staff,
where she was equipped with skills such as how
to transfer the elderly, how to engage them in
conversation, activities which help to stimulate the
elderly mentally, as well as how to recognise the
early onset of dementia, and caring for those with
dementia.
Ms Kwek started out by going to the homes of clients
to provide services such as light housekeeping,
maintenance exercises and companionship. She has
received many compliments from her clients on her
work, which her company has recognised.
Ms Kwek was promoted to Team Leader after being
with NTUC Eldercare for only six months. Today, she
guides 40 other iCare officers.
Photo courtesy of Agency for Integrated Care
One such iCare officer is Ms Sarah, who has a 60-yearold client named Mdm Mak. Mdm Mak suffered a
stroke in 2010, causing her to lose the use of her left
limbs and left her wheelchair-bound. At that time, her
husband worked as a driver bringing in about $1,000
a month. He was also a cancer patient undergoing
treatment.
Most days, Mdm Mak would be left alone at home
while her husband and son were at work and her
grandchildren were in school. She usually had to wait
until the afternoon for her grandchildren to come
home before she could be transferred to a commode
and moved into the small kitchen or toilet.
Ms Sarah has been attending to Mdm Mak three times
a week, assisting her with bathing and exercises since
2012. Ms Sarah also helps to apply cream on Mdm
Mak’s sensitive skin, cleans the house regularly and
brings Mdm Mak to the market to buy groceries. Sadly,
Mdm Mak’s husband is no longer around but she is
always grateful to have someone like Sarah around for
companionship, patience and dedication.
9 Bishan Place, #10-02
Junction 8 Office Tower, Singapore 579837
Tel: 6478 5480 Fax: 6356 7921
Website: www.ntuceldercare.com.sg
98
SOCIAL ENTERPRISES
Service With
A Smile…
And More
WALK INTO THE NTUC FAIRPRICE STORE at Bukit Timah
Plaza and you might just be greeted warmly by a jovial
branch manager who is rarely seen without a smile. Mr
Mohammad Noor Abdullah Cheok, or Mr Cheok as he
is fondly referred to by staff and customers, believes in
a “hands-on” approach to management and devotes
as much time as he can on the sales floor with his staff.
Mr Cheok values every member of his team. To foster
camaraderie and teamwork, he implemented a
monthly birthday celebration for staff to ensure every
member feels valued and part of a team. This has
gone a long way in motivating his staff.
This year, Mr Cheok has been named the Model
Executive of the Year, an annual recognition granted
to FairPrice staff who have demonstrated exceptional
accomplishment and commendable work attitude in
the workplace. And it is easy to see why.
Although he has to manage over 160 staff, he is often
seen interacting with customers, checking on the
inventory, negotiating with suppliers, and attending to
countless meetings.
“I was always fascinated by supermarkets when I was
small. I think it is very diverse; you have the warehouse,
the stock to look after, and you have people to
manage,” said the father of two, who has spent 19
years with the company.
Being with customers is top on his to-do list each day.
His congeniality and earnestness has earned him the
trust of many regulars who frequent the store.
One such customer is Ms Ivy Lee, Chief Executive
Officer of Ivy Lee Realty. One Lunar New Year, she
requested to have the delivery of several cartons of
mandarin oranges. It was, however, not the store’s
policy to provide delivery services for bulk purchases.
He makes me feel very happy
when I shop at his store. He is always
there and is a very hands-on person
who displays good attentiveness. He
is a very positive, patient person who
listens to his customers. He deserves
his Model Executive of the Year
award.”
MR IVY LEE,
CHIEF EXECUTIVE OFFICER,
IVY LEE REALTY
Thinking on his feet, Mr Cheok offered his team’s
services to help her pack the mandarin oranges and
carry them to her car.
She was delighted, and from that day, she would talk
to him whenever she met him at the store, sharing her
feedback on store products or promotions.
“I get a great sense of satisfaction from delighting
customers. I take pleasure in being able to look from
the customers’ perspective to understand the issue
they face and provide them with workable solutions.
Whether it is a delivery problem or stock issue, I will do
my best to help them in whatever way I can,” said
Mr Cheok.
In fact, Ms Lee was so moved by Mr Cheok’s
earnestness that she even invited him to her wedding.
680 Upper Thomson Road
Singapore 787103
Tel: 6456 0233 Fax: 6458 8975
Website: www.fairprice.com.sg
Making A
Difference
To Young
Lives
A SENIOR MANAGER AT NTUC FIRST CAMPUS (NFC),
Ms Jennifer Kuan looked forward to the challenge of
setting up the new Child Enabling Unit (CEU). NFC
wanted to reach out to more low-income families,
and the unit aimed to place their young children in
My First Skool (MFS), its pioneer childcare arm.
Quality preschool benefits these families most as
the children gain access to the education and care
that allow them to have an equal head start in life.
Ms Kuan and her teammates are responsible for
co-ordinating the outreach efforts and administering
the developmental programmes and assistance
schemes supported by NFC’s Bright Horizons Fund*.
Together with her teammates, Ms Kuan went about
the task of educating them and changing their
mindset, connecting with community resources like
counselling and anger management services to
help.
I was thinking systems and
policies to help families financially
but that was just the tip of the
iceberg. I did not count on some
families’ resistance to sending their
children to preschool.”
Some parents were just not aware of the impact preschool education has on children in their formative
years. They would prioritise their personal issues or
work over their children’s education.
She related a memorable case: “There was this
child whose parents were frequently in and out of
jail. His grandfather worked as a fruit seller while
his grandmother struggled to care for him and his
younger brother, who was mildly autistic. He had
been asked to leave a centre managed by another
operator as he was displaying bad behaviour.”
MFS was approached to take him in and the case
was referred to us for assessment. We realised that
the boy’s behaviour can be attributed to the stress he
was feeling at home.
“The family was barely getting by and the boy had
no books or toys. So when I met the boy to give him
some presents leftover from a Christmas event, he
was overjoyed and gave me a big hug. I realised
then that something not so significant to me can
make a big difference to someone else.”
“While we give a lot for this job, it is also very enriching
for us because we know we are making a difference
to young lives,” said Ms Kuan.
MS JENNIFER KUAN,
CHILD ENABLING UNIT,
NTUC FIRST CAMPUS
*The Bright Horizons Fund believes that no child should be deprived of a quality preschool
education. It offers financial and learning assistance to children whose families require
help in the areas of school fee subsidies as well as learning support programmes like
Read to Reach.
229 Mountbatten Road, #02-08
Mountbatten Square, Singapore 398007
Tel: 6509 7888 Fax: 6509 6323
Website: www.ntucfirstcampus.com
100
SOCIAL ENTERPRISES
A Worthy
Cause
MR TERENCE TAN’S FACE IMMEDIATELY LIGHTS UP
whenever the topics of food and cooking are
mentioned. Starting out as a chef with NTUC Foodfare
Co-operative Limited, he rose through the ranks and
is now currently the Area Manager of its Institutional
Catering Division.
His passions — coupled with the opportunity to
contribute to society — is what keeps him motivated
over the years.
“I believe in good karma — when you do good, good
things will come your way. My team and I share this
outlook as the social cause gives us the drive to do
our job well,” said Mr Tan.
Being part of the Operations team spearheading the
Rice Garden project, a social outreach programme
initiated to provide highly affordable nutritious meals
starting from as low as $1.99, Mr Tan visits the stalls
on a daily basis to train the staff as well as to ensure
that the food being served is of consistent taste and
quality. While food tasting might sound like a dream
job, it does get a little mundane when done daily but
he does it anyway.
The crowd there appears to be
cost-conscious and want to save
whenever they can, so we ensure
that our food caters to all segments
we serve.”
MR TERENCE TAN,
AREA MANAGER CATERING DIVISION,
NTUC FOODFARE CO-OPERATIVE LIMITED
Mr Tan also shared that his team faces a number of
challenges, from staff management and manpower
issues to menu planning to reducing wastage and
minimising food costs.
While making his rounds, he makes it a point to
observe customers’ dining habits and converses with
customers on their taste and preferences. This valuable
feedback goes a long way to help him improve the
menu.
“I take these challenges head-on. The planning of the
daily menus might take extra work but is especially
important to ensure that the food choices cater to the
tastes of the customers at the respective locations,”
he said.
He is glad to see Rice Garden serving customers
ranging from students to the young working crowd as
well as the older workers — all of whom can benefit
from the affordable options or the concessionary price
of $1.99 when they present their cards.
10 Senoko South Road Singapore 758097
Tel: 6757 0330 Fax: 6752 8411
Website: www.foodfare.com.sg
Pantone 1788C
0c 84m 88y 0k
Pantone 423C
0c 0m 0y 44k
Giving
Peace Of
Mind
IN AUGUST 2013, NTUC Income Insurance Cooperative Limited launched SpecialCare (Autism), an
insurance plan specially designed for children and
young people with autism. In so doing, NTUC Income
became the first insurer in Singapore to voluntarily offer
insurance coverage for this segment of the community
that is normally denied coverage.
While the risks associated with autism are still
being studied, NTUC Income saw the need to have
insurance for this community with special needs.
The team from NTUC Income, led by Ms Annie Chua,
Senior Manager, Personal Lines, consulted with the
Autism Resource Centre Singapore [ARC(S)] and its
members to better understand the condition and the
profile of children and young people with autism.
Following this, NTUC Income came up with the
SpecialCare (Autism) policy that provides coverage
for medical expenses due to accidents and the most
common infectious diseases.
Parents of children with autism welcomed SpecialCare
(Autism).
The special needs segment is an
area most commercial insurers will
not explore.The pool is small, the risks
are uncertain and the effort required
is significant.”
MS ANNIE CHUA,
SENIOR MANAGER, PERSONAL LINES,
AUTISM RESOURCE CENTRE SINGAPORE
“Parents like me have been frustrated by the blanket
denial of insurance coverage for our children in the
past. SpecialCare (Autism) is a great start; it gives
parents peace of mind knowing that our children will
be covered in the event of an accident at work or
when they are travelling. This is especially needed as
we help them become more independent. I cannot
overemphasise the importance of this initiative that
NTUC Income is taking — it’s a major step in the right
direction,” said Mr Jamil Amin, father of Mohammad
Amin who has autism.
As at February 2014, some 350 children and youths are
now insured with SpecialCare (Autism).
“We are glad that this policy is able to provide some
financial relief to families of children and youths with
autism in the event of an accident. It gives us great
satisfaction knowing that we are making a difference
to the lives of these children and youth,” said Ms Chua.
75 Bras Basah Road NTUC Income Centre Singapore 189557
Tel: 6788 1777 / 63INCOME Fax: 6338 1500
Website: www.income.com.sg
102
SOCIAL ENTERPRISES
Transforming
Lives
MR SOH THIEN THU HAS TRANSFORMED THE LIVES
of many of his students. The Consultant Trainer for
Next U, the executive education subsidiary of NTUC
LearningHub (LHUB) Private Limited, is a Cisco
Certified Network Professional (CCNP) who lectures on
planning, implementing, verifying and troubleshooting
local and wide-area enterprise networks and works
collaboratively with specialists on advanced security,
voice, wireless and video solutions.
He believes it is important for his students to grasp
key concepts and establish a solid foundation of the
course. To help achieve that, he goes the extra mile
by developing his own course worksheets, sets quizzes
and homework outside of the standard curriculum.
Yes, I am their trainer and they are
learning from me. But I am learning
from them as well and they can
influence me.”
MR SOH THIEN THU,
CONSULTANT TRAINER,
NEXT U
As networking courses involve much hands-on
practice, Mr Soh often stays back with his students
after class to allow them to have more practical
sessions and raise questions.
His dedication and passion for his job has also earned
him many compliments from his students. Some of
these include “the lecturer is most professional” and
“the lecturer is highly recommended — very skilled
and dedicated in teaching.”
Beyond training, Mr Soh also gives guidance
and inspires his trainees to continuously upgrade
themselves.
One of his success stories is Lennet Tham who
attended a basic technical course while studying for
his N Levels part-time and working as a draftsman in a
construction company.
However, due to his lack of proficiency in the English
language, Lennet stopped short of taking any of the
exams offered in the course. Mr Soh encouraged him
to sign up for English courses at the British Council
and take up the Workplace Literacy programme with
LHUB. Mr Soh also recommended Lennet to take up
fundamental IT courses at the ITE so as to bridge the
gap between his technical and academic knowledge.
Lennet was eventually awarded the “Outstanding
Graduate Award” for his efforts in the National Institute
of Technical Education Certificate (NITEC) courses. He
then proceeded to take up a Diploma in Infocomm
Technology at Nanyang Polytechnic and emerged
one of the top students upon graduation.
73 Bras Basah Road, #02-01
NTUC Trade Union House
Singapore 189556
Tel: 6336-LHUB (5482) Fax: 6486 7823
Website: www.ntuclearninghub.com
Touching
Lives,
Fulfilling
Dreams
MS RAIN PANG joined NTUC Link Private Limited as a
Marketing Manager in February 2013. She was hoping
to work at an organisation that is socially responsible,
cares for its staff, and gives her the opportunity to
make a difference in the lives of others. She was not
disappointed.
After more than a year with NTUC Link, Ms Pang
feels that the company places priority on creating a
culture of care — not only for NTUC members but for
employees as well.
Besides iMedicare which takes care of employees’
medical expenses for both outpatient care and
hospitalisation, NTUC Link also has staff birthday leave,
maternity ward subsidies, flexible benefits, vacation
allowance and a subsidy for booking chalets. The
company also organises regular local gatherings
and overseas trips to foster camaraderie among staff.
These great staff benefits are certainly something Ms
Pang never expected from the company.
In March 2014, the company offered all confirmed staff
an annual subsidy for NTUC union membership fees.
This is in line with the company’s core value of care
and will enable staff to enjoy the comprehensive array
of union membership benefits and privileges.
Ms Pang feels her role has been particularly fulfilling.
She is happy in the knowledge that what she does
actually goes to caring for the community and
touching the lives of others.
In late October 2013, Ms Pang launched a ‘Wish Upon
a Click’ campaign where NTUC Link fulfilled three
wishes with the highest number of votes made by
members of the public on the Plus! Facebook page.
One of the winning wishes was made by Mr Tan Eng
Kiong. He wished for a Samsung Galaxy Note 3 for
his wife who is hearing-impaired in the hope that
the phone could help her better communicate with
people and be connected with the society.
“This was really fulfilling. It was a great community
initiative that coincided with the Christmas season
and we had intentionally launched it before the
season of giving. Some even wished for canned food
and daily necessities to be sent to the underprivileged
community. It was really sharing the joy of love with our
community and members,” she said.
Ms Pang hopes to create more engaging and
rewarding campaigns that can bring further benefits
to the Plus! members as well as the community. Her
experience in NTUC Link has reaffirmed her conviction
that her role is a fulfilling one, and it makes her more
determined to continue to initiate programmes that
make a difference in the lives of others.
73 Bras Basah Road #06-01
NTUC Trade Union House
Singapore 189556
Tel: 6223 5225 Fax: 6327 5640
Website: www.plus.com.sg
104
SOCIAL ENTERPRISES
Serving
And
Leading
SENIOR PHARMACIST PARRY ZHANG’S job does not
stop at prescribing medications, giving health advice
and managing the Unity store he works in at Simei.
He is also in charge of the community pharmacist-led
Sweet Spot programme, a joint collaboration between
NTUC Unity Healthcare Co-operative Limited and the
National University of Singapore (NUS) Department of
Pharmacy, to better manage the condition of diabetic
patients.
“A common misconception that people come in
with is that diabetes can only get worse and they will
eventually need dialysis. They also feel that they will
need to cut out anything that is remotely sweet from
their diet,” he said.
Mr Zhang shares that this is not true. He said that
a diabetic patient can lead a normal life with a
well-managed condition. This is where his role as a
Consultant Pharmacist comes in.
We take care of the patients
holistically. In addition to diabetes,
we also manage hypertension and
hyperlipidemia (abnormally elevated
levels of any or all lipids and/or
lipoproteins in the blood).”
MR PARRY ZHANG,
SENIOR PHARMACIST,
NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED
A typical session in the Sweet Spot programme
consists of checks for medication adherence,
evidences of drug therapy and identifying of
medication-related problems, where appropriate. Mr
Zhang will also go through daily blood sugar readings
with the patient and help him/her identify the factors
that cause the blood sugar levels to spike too high
or dive too low. Under his care, patients have seen
tremendous improvement in their health conditions.
Mr Zhang is also one of the selected participants
in Unity’s first leadership programme which was
launched in 2013. It is one of the core programmes
the co-operative is investing in to develop its future
generation of leaders and is an important pillar in
sustaining its continuous growth and expansion.
This year-long leadership programme consists of a
series of internal and external training in areas such
as presentation skills, leadership skills, team bonding
as well as learning visits to other companies to
understand how they run their businesses.
“I’m very happy to be selected to participate in this
programme and thank the company for giving me this
opportunity. I believe I will benefit from this programme
and I hope to continue to contribute to the success of
the company,” said Mr Zhang.
55 Ubi Avenue 1 #08-01Singapore 408935
Tel: 6590 4300 Fax: 6590 4389
Website: www.unity.com.sg
C 62
M 98
Y 9
K 45
C 18
M 100
Y 4
K 17
C 14
M 71
Y 0
K 0
NTUC Sub-brands:
Pantone® 376C (Light Green) for the symbol “U”
C 50 M 0 Y 100 K0
Pantone® 3415C (Dark Green) for the symbol “LIVE”
C 100 M 0 Y 91 K42
U family
CMYK
Pantone® Cool Grey 11C (Grey) for the symbol “THE GOOD LIFE”
C 0 M 0 Y 0 K 75
CMKY
C:0.0 M:70.0
Y:100.0 K:0.0
WDS
CMYK
CMKY
C:0.0 M:100.0
Y:10.0 K:0.0
Opening up a world of 4Ps
— Protection, Progression,
Placement and Privileges
— for U.
W Be
or tte
k
er r
W Be s
or tte
k r
e
rs
IL
ES
EG
IL
RI
V
P
N
O
SI
RE
S
G
O
When the going gets
tough, bring the
tough to your union.
Invest in education –
we heard it pays
good interest!
TE
O
PR
When the going gets
tough, bring the
tough to your union.
Invest in education –
we heard it pays
good interest!
r
tte s
Be ve
Li
r
tte s
Be ive
L
PR
N
O
TI
C
TE
O
PR
O
G
RE
SS
IO E B E B
Nm e m e
pl tte pl tte
oy r oy r
er
er
s
s
C
us Bet
t
omter
C B er
us et s
t
omter
er
s
r
tte s
Be b
Jo
r
tte s
Be ob
J
r re r re
tte o tte o
Be ap Be ap
ng
ng
Si
Si
PR
TI
C
N
O
Ec Be Ec Be
on tte on tte
om r om r
y
y
IV
PR
All work and
All work
no and no
Climb
ladders
theofladders of
play? Time
play?
to Time
to theClimb
NTUC’s
NTUC’s Progressive
change that
change
with that
with Progressive
Wage
today!
Model today!
Power of Power
U – Wage
of U – Model
www.powerofu.sg!
www.powerofu.sg!
r
r
tte es tte es
Be ag Be ag
W
W
Workplace
Workplace
woes? woes?
Find the right
Find job
the right job
We’ll helpWe’ll
you turn
help youfor
turn
you atfor you at
the negative
the into
negativeNTUC’s
into e2i.
NTUC’s e2i.
a positive.a positive.
ES
EN
T
Gain better skills
for a better job.
Make a life while
making a living.
Stretch your
dollar with
Make a life while
NTUC’s Social
making a living.
Enterprises!
Stretch your
dollar with
NTUC’s Social
Enterprises!
EG
PL
PL
A
A
C
C
EM
EM
EN
T
Gain better skills
for a better job.
Assembly Instructions
Step 1: Trim the
paper cootie
catcher to a square.
Step 2: With the text
side facing down,
fold up all four
corners of the
cootie catcher.
Step 3: Does it look
like this? If not, go
back to step one
and start over.
Step 4: Flip the paper
over and fold up all
four corners again.
Step 5: Does your
cootie catcher look
like this? If no, go
back to Step 1 and
start over.
Step 6: Fold in half as
shown.
Step 7: Place your
fingers under the four
paper flaps and work
the device back and
forth to form creases.
Step 1: Trim the
paper cootie
catcher to a square.
Step 2: With the text
side facing down,
fold up all four
corners of the
cootie catcher.
Step 3: Does it look
like this? If not, go
back to step one
and start over.
Step 4: Flip the paper
over and fold up all
four corners again.
Step 5: Does your
cootie catcher look
like this? If no, go
back to Step 1 and
start over.
Step 6: Fold in half as
shown.
Step 7: Place your
fingers under the four
paper flaps and work
the device back and
forth to form creases.
Scan the QR code
to watch a video on
how to fold your own
Cootie Catcher.
Labour Movement
Annual 2014
Labour Movement Annual 2014
NTUC Centre
1 Marina Boulevard Level 10
One Marina Boulevard
Singapore 018989
Tel: +65 6213 8000
Fax: +65 6327 8800
www.ntuc.org.sg

magikan refill

Transcription

Similar documents

Newsletter, June 2015

ed3706 series

DOST Policy in Evaluating Science Funding y g g and the Quality of

The Price is Right - Effective Collection Measures

Website: http://sbtetap.gov.in TELEPHONE:

adam paul heller - Society of Printers

TRIL accorded Status of STAR EXPORT HOUSE

HSEU Newsletter 2004 (May)

to read the letter on page 4 of the Fall 2011 issue - Stand

- County of Lennox and Addington