Ad Standards
Transcription
Ad Standards
Inside this issue: Dealership Showcase Richfield Bloomington Honda BBB Ad Standards Ready for E R Spring 2016 www.mada.org Volume 12 • Issue 3 IN THIS ISSUE RE 12 Cover: BBB Ad Standards Ready for Relaunch 38 Dealership Showcase: Richfield Bloomington Honda Table of Contents GMADA Minutes Twin Cities Auto Show Highlights...............6 Twin Cities Auto Show is Growing..............8 Opening Night Party.................................10 2016 Executive Committee President Mike Saxon, Inver Grove Ford Lincoln President Elect Rick Jensen, Jensen Motors, Inc. Treasurer Michael Stanzak, Key Cadillac, Inc. Secretary Peter Kolar, Kolar Toyota Scion Immediate Past President Greg House, House Chevrolet Company Executive Vice President Scott Lambert EDITORIAL STAFF Scott Lambert, Publisher Amber Backhaus, Senior Editor Ginger Lemke, Editor On the Cover BBB Ad Standards Ready For Relaunch..................................................12 Dealers Are Good Neighbors Good News...............................................19 Council Minutes Twin Cities Auto Show Display and Reception.................................................34 MADA News We’re Sorry!..............................................37 Minnesota Auto Outlook Comprehensive New & Used Vehicle Information on Minnesota’s Automotive Market.......................................................21 Dealership Showcase Richfield Bloomington Honda...................38 PHOTOGRAPHY Jim Mims, Mims Photography SUBSCRIPTIONS Minnesota Dealer Outlook is an official Minnesota Auto Dealer Association publication, provided Quarterly to Members of the Minnesota Automobile Dealers Association. SUBMIT ADDRESS CHANGES TO: Minnesota Automobile Dealers Association 200 Lothenbach Avenue West St. Paul, MN 55118-3505 Phone: 651-291-2400 • Fax: 651-291-2894 Toll Free: 1-800-652-9029 Email: [email protected] ADVERTISING SALES: Ginger Lemke Phone: 651-291-2400 Email: [email protected] www.mada.org On the Cover: MADA Executive Vice President Scott Lambert and General Counsel Jim Schutjer are “aghast” and “horrified” by the new Steve Sack cartoon in the Star Tribune. There’s also an article on page 12 about dealer advertising that you should read. Data Source Information for Minnesota Auto Outlook on pages 21 - 33. Exclusive source for new vehicle registration data presented in Minnesota Auto Outlook is R. L. Polk and Company, a leader in providing detailed new and used vehicle sales and registration statistics. Data is available on a timely basis on the internet. For more information visit www.polk.com Advertising Directory 3M.................................................................... 35 Blue Cross Blue Shield MN............................. 11 CliftonLarsonAllen..................................... 36 CVR............................................................. 5 Greg Johnson, LLC................................... 11 JM&A Group.............................................. 20 LED Supply Co.......................................... 27 LubeTech................................................... 35 MADA Business Cards.............................. 24 MADA Choose Your News......................... 37 MADA Direct Mail........................................ 4 MADA Endorsed Services and Vendors...... 4 Protective.....................................Back Cover Reliable Plus.............................................. 27 Schmit Towing........................................... 27 SuperAmerica............................................ 31 StarTribune.......................Back Inside Cover WIPFLI LLP......................Inside Front Cover 3 MADA Endorsed Services & Vendors Check Guarantee/Credit Card Processing Certegy / FIS Collections Springer Collections Computerized Vehicle Registration CVR Dealer Bond Program Ensure Agency Dealership Marketing Visible Customer Disability Income Insurance & Section 125 Cafeteria Plans American Fidelity Assurance F&I Products Protective Fleet Fueling Program SuperAmerica Group Health Insurance Blue Cross Blue Shield of MN Delta Dental ReliaStar Life Hole-In-One Insurance Hole-In-One-USA Call MADA for all of your Direct Mail Needs. 651-291-2400 • 800-652-9029 Lighting LED Supply Company Office Supplies Innovative Office Solutions OSHA, EPA & DOT Compliance/Training ComplyNet Corporation Pre-Paid Legal, Jim Gavin Identity Theft Shield & Pre-Paid Legal Services Uniforms and Linen Services AmeriPride Linen and Apparel Services Workers Compensation Ensure Agency 4 www.mada.org COMIC CORNER I think I’ll do something nice for my customers... like CVR Benefits of CVR: • Increase CSI scores • Accurate fees • Flexibility with plate assignments • Increased revenue Contact MADA today to get in touch with CVR. www.mada.org 5 MINUTES 2016 Twin Cities Auto Show Highlights The 2016 Twin Cities Auto Show was bigger than it has been in years and laid the groundwork for continued growth in the future. 6 www.mada.org www.mada.org 7 MINUTES Twin Cities Auto Show is GROWING Here are some of the new and featured attractions at this year’s event that contributed to the show’s growth: Toyota Truck Season Toyota sponsored the all-new Seasons display on the second level of the convention center. The goal was to show SUVs and trucks in ways that MN buyers want to use them. Campers on SUVs and trucks towing boats were just a few practical and exciting ways the Toyota vehicles were displayed. Bears, moose and a lot of trees, provided by Bass Pro Shops, helped make this area a destination at the show. Classic Car Walk More than 25 classic vehicles from 1904 – 1973 made this a must-see attraction at the event. Sponsored by WCCO. Special thanks to Randy Guyer and Jim Davis of the 10,000 Lakes Concours d’Elegance and Brian Warhol of the GSTA Rod & Custom Spectacular Car Show for their assistance in contacting and securing fellow collector car friends. The winner of the Favorite Classic Car contest that was voted on by show-goers was the 1965 Ford Mustang Convertible owned by Gary and Marie Simek SuperAmerica New marketing at all SA locations, free Icees and a brand new fuel pumper made SuperAmerica, the show’s title sponsor, a terrific partner. The Twin Cities Auto Show looks forward to expanding our partnership through the next four years of our exclusive sponsorship agreement. 8 www.mada.org Electric Room Sponsored by Great River Energy, the Electric Room was a great success. There were a variety of great vehicles from Ford, Volvo, Nissan, BMW, Cadillac, Porsche and Volkswagen, and EV owners were onsite every day to answer questions and educate buyers on this growing market segment. A 12-foot video monitor, roaming robot and Porsche 918 were highlights of the room. Military Appreciation Night The second annual Military Appreciation Night was well attended. The event was sponsored by SuperAmerica which allowed more than 300 military professionals to receive complimentary admission to the event. Hundreds watched on as the American Legion and VFW honor guards kicked off the ceremony followed by music performed by the 34th Infantry “Red Bull” Band and National Guard speaker. Luxury Lane It was a big decision to move the Twin Cities Auto Show spokeswoman to Luxury Lane and to fill the space with video and sound. Both investments paid off and buyers flocked to this space on the main floor. Minnesota Monthly was the sponsor. www.mada.org Celebrities and Special Appearances Thousands attended the Show to see Disney Star Olivia Holt, Timberwolves point guard Ricky Rubio and members of the St. Paul Saints. 9 MINUTES TCAS Opening Night Party It was a perfect evening for enjoying a night on the town. Guests at the opening night party for the Twin Cities Auto Show gathered at the Hyatt to enjoy wonderful hors d’oeuvres and music and catch up with old friends. 10 www.mada.org better together Welcome to Blue Cross and Blue Shield of Minnesota. Together, the Minnesota Automobile Dealers Association and Blue Cross are offering you and your employees: ➜➜ More choice – The largest network of providers in the state delivers value and preserves provider choice ➜➜ Better value – More benefit plan options make it easy to choose a plan that fits your health care needs and your budget ➜➜ Bigger savings – Working with providers, Blue Cross rewards quality of care to deliver you bigger savings ➜➜ Added convenience – From retail clinics to online care options, we make it convenient for your employees to get the care they need Find out how to accelerate your health care savings. Contact your Blue Cross sales representative or call MADA Insurance at (651) 291-2400 or 1-800-652-9029. Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association. www.mada.org 11 BBB Ad Standards Ready for RE Deceptive and misleading car ads are bad. We all agree on that. They’re bad for consumers who listen for clear messages about features and price only to have them drowned out by the noise and din of false claims. They’re bad for dealers who spend hundreds of thousands of advertising dollars each year to compete fairly and honestly only to be understandably enraged by misleading competitors’ ads that are stealing their customers away. They’re bad for the government which has far better things to do than sue dealers for deceptive advertising. They’re bad for MADA which “loves” all of its members equally, but sometimes ends up taking the lose-lose call from an extremely frustrated member complaining bitterly about the advertising of another. 12 www.mada.org Jim Schutjer General Counsel There is a solution. It worked before and will work again. It’s us. Thirty years ago there was an advertising crisis. The Minnesota Attorney General was suing dealers over misleading “push, drag, pull” and “dealer prep” ads demanding large civil penalties. Bad press abounded. Twin Cities dealers Jim Lupient and Bill Whitaker were early leaders envisioning and then creating an advisory group of dealers - the “Automotive Steering Committee” - to establish automobile advertising standards to guide Minnesota dealers away from deceptive and misleading ads. The Steering Committee also forged a partnership with Better Business Bureau of Minnesota and North Dakota (BBB) to serve as an independent third party to monitor dealer advertising, educate dealers about lawful advertising and to challenge misleading ads and get them stopped. ...on the whole, dealer advertising here in Minnesota is as fair and truthful as anywhere in the United States. The Minnesota Automotive Steering Committee has met on an “as needed” basis since the mid 1980’s. BBB staff has monitored countless ads and challenged thousands. Sure, there have been problems. But on the whole, dealer advertising here in Minnesota is as fair and truthful as anywhere in the United States. The Federal Trade Commission has been busy. Automobile advertising enforcement actions were relatively rare around the country for nearly thirty years. The FTC changed that in 2013 when it began launching round after round of lawsuits against dealers across the country. Enforcement efforts included both civil and criminal charges of deceptive advertising, automotive loan application fraud, odometer fraud, deceptive add-on fees, and deceptive marketing of car title loans. The Agency claims a total of 187 enforcement actions against dealers in the United States. Six more recent cases include $2.6 million in monetary judgments. “For most people, buying a car is one of the largest purchases they’ll make,” said Jessica Rich, Director of the FTC’s Bureau of Consumer Protection. “Car ads must be truthful, loan terms must be clear, and dealer practices must be honest. That’s why our partners are working together to crack down on deceptive marketing about car sales, leasing and financing.” www.mada.org 13 BBB ad Standards... (cont... ) in consumer credit transactions, in printed publications, including in the Las Vegas ReviewJournal newspaper. Exhibit A is an example of a full-page advertisement that Respondent ran in the Las Vegas Review-Journal. Respondent’s advertisements in other editions of the Las Vegas Review-Journal contain substantially similar statements and depictions. Planet Nissan action is a game changer. On June 29, 2015, the Federal Trade 7. Respondent has also advertised consumer leases and purchases of motor vehicles, or Commission announced settlement of deceptive advertising claims against two Las promoted credit sales and other extensions of closed-end credit in consumer credit transactions, Vegas dealerships. Planet Planethttps://www.facebook.com/planetnissan. Nissan were charged with running ads on the Internet, including on Hyundai its page onand Facebook, that misrepresented purchase and lease offers.onMany of the FTC’s deceptive Exhibit B is an examplevehicle of one such advertisement appearing Respondent’s page on Facebook. claims against the Planet dealerships were similar to those alleged in advertising other cases brought against dealerships nationwide since 2013. The FTC charged that “NOW” Prices the dealerships misrepresented down payments and confused purchase and lease offers. 8. Respondent’s advertisements, including but not limited to the advertisement attached as Exhibit A, feature images depicting motor vehicles for purchase with a prominent “NOW” price However, one of theFor deceptive is different. It as involves pricing. next to each vehicle. example, ad theclaims advertisement attached Exhibitconditional A features a 2015 The FTCVersa found the following Planet Nissan ad deceptive: Nissan S with a “NOW” price of $9,977: (Disclaimer reads in part: “$1000 Trade Assistance and $600 VPP/ (from Exhibit A, print advertisement, Las Vegas Review-Journal ((Nov. 2014)) Active Military discount and $600 College Grad discount”) 9. Beneath the prominent statement that consumers can obtain the vehicle for “$9,977,” the The rationale states for the deception laid2 out in the FTCprice, complaint is thatAssistance the vehicle advertisement in small print: claim “#11155, or more at this $1,000 Trade VPP/Active Military and $600 College Grad discount.” Thus, the isand not$600 “generally available todiscount consumers” at the “prominently advertised price.” The prominently price with is notcomments generally available consumers. a consumer can FTC signaledadvertised this position to the to press earlier In in fact, 2015. According qualify for the advertised price only if the consumer meets certain requirements for discounts to Jessica Rich, “Dealerships can avoid violating the law by simply posting accurateor incentives, such as being a recent college graduate, being a member of the military, or trading in prices available to all consumers and avoiding fine print… Dealers think that if they a vehicle. put the real price of something in really fine print, that’s not deceptive. That is deceptive, and it violates the law.” MADA Steering Committee launches new standard. In response to the 2 Federal Trade Commission enforcement action in Planet Nissan, the Automobile Steering Committee adopted a strong, clear and easy to understand new standard governing conditional pricing and conditional payments. 14 www.mada.org The heart and soul of the new conditional pricing standard is contained in the first paragraph of new Standard 3: “The most prominent reference to an advertised price or savings must be one available to all customers without condition.” ACCEPTABLE ad UNacceptable ad This new language is simple, direct and takes the view that when a reasonable consumer looks at an ad, they believe that the price most likely to catch their eye is an unconditional price - they should be able to come in, write a check and take delivery. The second paragraph of new Standard 3 quoted below is the corollary provision which addresses payment ads. “The most prominent reference to an advertised monthly finance or lease payment must be the amount calculated from the vehicle price available to all customers without condition other than being creditworthy and entering into the finance or lease transaction.” ACCEPTABLE ad UNacceptable ad Under this new language, the most prominent payment reference must not be conditional except to require the customer to enter into the credit or lease transaction advertised. Because the ad’s assumption (and a customer’s reasonable expectation) is that the customer must enter into the advertised transaction in order to take advantage of the offer, the most prominent payment may take into account finance incentives associated with the credit or lease offer but no other. www.mada.org 15 BBB ad Standards... (cont... ) The Steering Committee adopted the following timetable for advertisers to discontinue or fix ads once they have been notified that the ad violates the standards. Guidelines to Discontinue or Modify Advertising (Time in Business Days) Medium Print Web Banner Ads Electronic Signage Radio / TV Website Formatting / Inventory Listings Poster Billboards Permitted Days to Discontinue 3 3 3 3 5 14 Permitted Days to Modify 3 3 3 3 7 30 Relaunching the process. Adopting the new standard is very important. However, it’s destined to fizzle out without a renewed commitment from dealers and Better Business Bureau to make this very important program work. For its part, BBB has recommended and agreed to specific timelines for addressing competitor concerns and insisting on changes to faulty ads. •When a dealer contacts BBB with concerns about competitor advertising, BBB staff will contact the initiating dealer within one business day to confirm it will take action, or explain why the advertising does not violate standards. BBB staff will also confirm the dealer’s request for anonymity. If the initiating dealer wishes to be party to the advertising dealer’s response, it will be offered the option of filing a formal complaint at this time. •Within one business day of this communication, BBB staff will contact the advertising dealer to request substantiation, modification, or discontinuation of the advertising in question. •If modification/discontinuation is necessary: •The advertising dealer will be asked to commit to a timeframe for making changes, with BBB using media-specific guidelines (above chart) to gauge whether the commitment is reasonable. •If modifications are not made within the committed timeframe, BBB will call the dealer principal and send a certified letter. •If modifications are not completed following this phone call/certified letter, BBB will issue a ‘2nd Strike’ under its ‘Three Strikes Policy’ (see sidebar) by notifying MADA, who will in turn notify its Steering Committee. •If the dealer still fails to complete modifications, BBB will issue a ‘3rd Strike,’ at which point it will issue a press release, update the dealer’s BBB Business Review (may impact rating, accreditation status), and ask MADA to highlight the decision in its newsletter. 16 www.mada.org For its part, the Steering Committee has agreed to semi-annual meetings and a more active role in demanding compliance from dealers who snub the program and run unlawful ads. Complacency is a bad idea. So far, Minnesota dealers have escaped FTC enforcement actions. That’s great and Minnesota dealers should be proud of their accomplishments. However, the Federal enforcement agencies and their state enforcement counterparts have waded deep into our business. Their staff, with the experience and knowledge gleaned from hundreds of enforcement actions, appear able and willing to continue challenging dealers and enforcing laws against misleading advertising and abusive business practices. Why partner with Better Business Bureau? Better Business Bureau (BBB) of Minnesota and North Dakota is proud to be known as “the first BBB.” It’s a non-profit organization that was founded by ethical business owners in the Twin Cities in 1912 who were interested in advancing marketplace trust between buyers and sellers. Today, more than 6,700 locally Accredited Businesses support that mission. BBB’s high standards for identifying trustworthy businesses that operate with integrity gives it additional clout with regulators. Just as Minnesota’s Attorney General declined to pursue additional regulatory oversight of Minnesota dealer’s due to the launch of the Advertising Standards Program in the 1980’s, MADA believes it’s no coincidence that the Federal Trade Commission has skipped over Minnesota when deciding which dealers to sue for misleading THE CONSUMER JOURNEY advertising violations. HOW INFORMED CONSUMERS MAKE PURCHASING DECISIONS Beyond a high level of respect and credibility from businesses and regulators, the public has great esteem for BBB. In 2015, Minnesotans made over 7.2 million inquiries about local businesses with BBB. That’s likely because 81% of the public trusts BBB, compared to 58% who have confidence in Angie’s List and 51% who trust Yelp. familar with the BBB are more likely to purchase when a business displays BBB’s Accreditation Seal familiar with the BBB Ratings are more likely to purchase if a business has a high BBB letter grade 81% BBB Angie’s List Yelp How Trusted is BBB Compared to Other Review Sites? Consumers consult the BBB before utilizing Online Retailers Retail Stores Auto Dealerships $ MADA is proud to partner with BBB to demonstrate our member’s commitment to ethical advertising and selling practices, reducing consumer complaints and improving the overall reputation of the industry. Contractors Financial Salons Services What the accreditation seal symbolizes to consumers 1 2 3 4 5 Honesty QUALITY APPROVAL Good Business Standing Reliable Health Clubs Medical Care ® 150801 www.mada.org 83% 84% Consumers Base Their Purchasing Decisions on BBB® Trustmarks Travel Services Visit bbb.org and start your next consumer journey with trust. Source: Nielsen 2014/2015 17 BBB ad Standards... (cont... ) The “Teeth” behind Minnesota’s Automotive Advertising Standards Although the Automotive Advertising Standards program is based on self-regulation, there are consequences for dealers who decline to participate in the process. The “teeth” can be found in BBB’s “Three Strike Policy,” which was developed in conjunction with MADA to ensure a consistency in responses to advertising concerns and violations. Dealers who choose not to respond to complaints will have their names communicated to the members of the Steering Committee. Continued disregard of the complaint and a refusal to act in good faith could result in BBB issuing a press release highlighting the details of the deceptive advertising, as well as a feature on the delinquent dealer in MADA’s member newsletter. The “Three Strikes” are defined as follows: 1st Strike: At their discretion, BBB will determine which issues are of a certain level of severity or are occurring at a certain level of frequency that special attention be given a dealership. When BBB first notices the pattern and/or a nonresponse by an automobile dealer, defined by frequent contact for not adhering to the Ad Standards, BBB Code of Advertising or has disseminated a particular advertisement that is of great concern: • BBB will initiate informal contact with the dealer, the general manager and/or other dealership staff as appropriate, providing support and education to the dealership. BBB will closely monitor the dealership’s advertising, in all media for evidence of changes in the advertising. 2nd Strike: The 2nd Strike trigger will be if the dealership does not respond to BBB’s contact by modifying their advertising or declines to work with BBB informally. • The dealership will be notified by BBB of the requirement that they will need to send all of their ads (print, electronic and broadcast) to BBB’s Prior-to-Publication (PTP) for a certain time period (discretion of BBB) until which time BBB is comfortable that the dealership has a proper grasp of the ad standards and is operating in good faith as they develop or approve promotions for their dealership. The 2nd strike letter will be copied to the owner of the dealership – not just to the GM or complaint contact. This letter will be sent via certified mail. Additional Action: • Dealers who are at the 2nd strike point- dealership names will be communicated to MADA, who will in turn notify the members of the steering committee. 3rd Strike: If dealership refuses to act in good faith by participating in the PTP process and/or does not respond to contacts by BBB, the following will occur: • BBB will issue a press release. • BBB will include details of the matter in BBB public report on the dealership (which may impact BBB accreditation status and BBB grade.) • MADA will include/spotlight BBB decision in the MADA newsletter. 18 www.mada.org Send YOUR good news to Sandy at [email protected] Dealers Are Good Neighbors MADA salutes Minnesota new vehicle dealerships and dealership employees who make their communities a better place to live. Supporting Local Charities Marthaler Chevrolet of Glenwood is pleased to be the primary sponsor for the new home of the Minnewaska Lakers baseball stadium, Marthaler Field. Construction on the new ballpark is slated to begin this summer, with completion expected in the spring of 2017. The CPR training program at Walker-Hackensack-Akeley School was greatly enhanced recently when Walker Ford, in partnership with the National Automobile Dealers Association (NADA) Charitable Foundation, presented four “Little Anne” Resusci-Annie CPR Units to the school. Walker Ford President Josh Loney presented four Little Anne’s to WHA Nurse Sandy Munson. The units will be used to train students, staff and community members in CPR. Lake Country Chevrolet joined Warroad Youth Hockey to provide players and coaches with hockey equipment kits that include hockey pucks, t-shirts and knit caps, and a sponsorship check for $500. Hibbing Chrysler Center made a cash donation for every car sold in January to the United Way of Northeastern Minnesota’s LIVE UNITED Crisis Fund. The fund helps displaced workers most impacted by job loss on the Iron Range. Asa Auto Plaza, Jackson, teamed up with its Each November, Marthaler Chevrolet of Worthington looks forward to being a contributor to the Nobles County Community Christmas Basket Program. They donate $20 per vehicle sold to collect toys, clothes and food to help make Christmas a little more merry for area families. A total of $1680 was raised in 2015. www.mada.org customers to give thousands of dollars back to local charities during the holidays. For each car sale, a percentage of the proceeds were given back to the community. A total of $4500 was raised! 19 There Is Power In Numbers. Let’s Put That Power To The Test.. JM&A Group is proud to announce that its Minnesota presence just got a lot more powerful. We now have seven field representatives dedicated exclusively to our valued Minnesota dealer customers. That’s seven times the attention, manpower and opportunity to boost your store’s F&I performance and profitability. LET’S TALK! Mark McGoldrick, Division Manager (571) 216-2511 [email protected] Michael Snyder, Region Manager (410) 446-6655 [email protected] Contact us today to schedule a preview of what our team can do to improve your dealerships performace. A division of JM Family is a diversified automotive company ranked on the FORTUNE® 100 Best Companies to Work For® list, its seventeenth consecutive year. © 2015 Jim Moran and Associates, Inc. 20 www.mada.org FORECAST FORECAST Small SmallIncrease IncreasePredicted PredictedforforState StateMarket Marketinin2016 2016 New vehicle sales areare expected to to remain at at strong levels forfor several years New vehicle sales expected remain strong levels several years Comprehensive Information on the TheThe Minnesota new vehicle market stumbled a bit in 2015, withwith registrations declining slightly from 2014, butbut Minnesota new vehicle market stumbled a bit in 2015, registrations declining slightly from 2014, Minnesota Automotive Market thethe total still exceeded 211,000 units. And the market has come a long way from the depths of the 2009 total still exceeded 211,000 units. And the market has come a long way from the depths of the 2009 MINNESOTA AUTO OUTLOOK recession. In that year, thethe market fell fell to 127,662 units andand recovered to 211,079 in 2015. That’s a 65% recession. In that year, market to 127,662 units recovered to 211,079 in 2015. That’s a 65% FORECAST increase over the six year period! With sales reaching such high levels, there are concerns that the market hashas increase over the six year period! With sales reaching such high levels, there are concerns that the market peaked. And based solely on the primary predictors of core demand (i.e., the cyclical nature of sales and thethe peaked. And based solely on the primary predictors of core demand (i.e., the cyclical nature of sales and release of pent-up demand) there are reasons to believe that sales will soon begin a prolonged cyclical release pent-up demand) to there are at reasons to believe that sales will soon begin a prolonged cyclical New vehicleof sales are expected remain strong levels for several years downturn. downturn. Small Increase Predicted for State Market in 2016 The Minnesota new vehicle market stumbled a bit in 2015, with registrations declining slightly from 2014, but the total still ButBut predicting thethe course of new vehicle sales is not always as as straightforward as as it seems. Despite thethe predicting course new vehicle not always straightforward it seems. exceeded 211,000 units. And the of market has comesales a longisway from the depths of the 2009 recession. In thatDespite year, the market concerns mentioned above, there areare some compelling reasons to believe thatthat thethe market stillstill hashas some gas concerns mentioned above, there some compelling reasons to believe market some fell 127,662 units and recoveredarray to 211,079 in 2015.safety That’sfeatures a 65% increase over the six-year period! With salesgas reaching leftto in the tank. The impressive of advanced and infotainment offerings in new vehicles left in the tank. The impressive array of advanced safety features and infotainment offerings in new vehicles such high levels, there are concerns that the market has peaked. And based solely on the primary predictors of core demand cancan make even three year oldold cars seem outdated. This cancan provide strong motivation for for consumers to enter make even three year cars seem outdated. This provide strong motivation consumers to enter (i.e., the cyclical nature of sales the release of pent-up demand) therestated are reasons to believetothat will begin a thethe new vehicle market. In addition, manufacturers have generally a commitment hold thethe linesoon on on new vehicle market. Inand addition, manufacturers have generally stated a commitment to sales hold line incentives and emphasize profitability over sales volume. However, if demand starts to soften, the battle for prolonged cyclical downturn. incentives and emphasize profitability over sales volume. However, if demand starts to soften, the battle for market share could result in an opening of the incentives spigot, which would prolong thethe sales rebound. Most market share could result in an opening of the incentives spigot, which would prolong sales rebound. Most likely scenario thethe state market is slow growth year, perhaps in 2017 as as well, withwith moderate easing But predicting theforcourse ofstate new vehicle isgrowth not this always asand straightforward as it seems. Despite the concerns mentioned likely scenario for market issales slow this year, and perhaps in 2017 well, moderate easing to follow. above, there are some compelling reasons to believe that the market still has some gas left in the tank. The impressive array to follow. of advanced safety features and infotainment offerings in new vehicles can make even three-year-old cars seem outdated. Key trends in thethe Minnesota new vehicle market: Minnesota vehicle market: ThisKey can trends provideinstrong motivationnew for consumers to enter the new vehicle market. In addition, manufacturers have generally stated• aThe commitment hold the line on incentives and emphasize profitability over sales volume. However, if demand starts to market istopredicted to increase by by about 1% in 2016. • The market is predicted to increase about 1% in 2016. soften, the battle for market share could result in an opening of the incentives spigot, which would prolong the sales rebound. State light truck market share increased from 63.5% during 2014 to in 66.8% last year. Most •likely scenario fortruck the state market isincreased slow growth this63.5% year, and perhaps as last well, with moderate easing to follow. • State light market share from during 2014 to2017 66.8% year. • Domestic brand registrations were up up slightly in 2015. Key trends in the Minnesota new vehicle market: • Domestic brand registrations were slightly in 2015. The market is predicted tomarket increase by about 1% in in 2016. down from 2.6% in 2014. ••Hybrid andand electric vehicle share waswas 1.9% • Hybrid electric vehicle market share 1.9% 2015, in 2015, down from 2.6% in 2014. • State light truck market share increased from 63.5% during 2014 to 66.8% last year. • SUVs have gained ground, withwith market share increasing 1.61.6 points from 2014. • SUVs have gained ground, market share increasing points from 2014. • Domestic brand registrations were up slightly in 2015. • Hybrid and electric vehicle market share was 1.9% in 2015, down from 2.6% in 2014. • SUVs have gained ground, with market share increasing 1.6 points from 2014. Market Review Market Review Market Review Minnesota Brand Market Share - 2015 Minnesota Brand Market Share - 2015 Minnesota Brand Market Share - 2015 Ford, 17.5% Ford, 17.5% Others, 21.4% Others, 21.4% TOTAL TOTAL Kia, 3.3% Kia, 3.3% Chevrolet, 16.3% Chevrolet, 16.3% Ram, 3.7% Ram, 3.7% GMC, 4.2% GMC, 4.2% Jeep, 4.6% Jeep, 4.6% Subaru, 4.9% Subaru, 4.9% Nissan, 4.9% Honda, 8.3% Nissan, 4.9% Honda, 8.3% Toyota, 11.0% Toyota, 11.0% Source for historical data: IHS Automotive. Source for historical data: IHS Automotive. Source for historical data: IHS Automotive. www.mada.org 2014 2015 % Chg. Mkt. Share 2014 2015 % Chg. Mkt. Share Annual Annual '14 to '15 2015 Annual Annual '14 to '15 2015 213,557 211,079 -1.2% 213,557 211,079 -1.2% Car Car Light Truck Light Truck 77,875 70,157 -9.9% 77,875 70,157 -9.9% 135,682 140,922 3.9% 135,682 140,922 3.9% 33.2% 33.2% 66.8% 66.8% Domestic** Domestic** European European Japanese Japanese Korean Korean 112,747 113,592 0.7% 112,747 113,592 0.7% 13,088 12,553 -4.1% 13,088 12,553 -4.1% 74,448 72,301 -2.9% 74,448 72,301 -2.9% 13,274 12,633 -4.8% 13,274 12,633 -4.8% 53.8% 53.8% 5.9% 5.9% 34.3% 34.3% 6.0% 6.0% **Domestic consists of Detroit Three brands and Tesla. Source: IHS Automotive. **Domestic consists of Detroit Three brands and Tesla. **Domestic consists of Detroit Three brands and Tesla. Source: IHS Automotive. Source: IHS Automotive. 21 Brand Registrations Report Minnesota New Retail Car and Light Truck Registrations TOTAL Last Two Months (Dec. '15 and Jan. '16*) Annual Totals Registrations Market Share (%) Registrations Market Share (%) 2014 2015 % chg. 2014 2015 % chg. Yr. Ago Current% change Yr. Ago Current Change 34,757 31,608 -9.1 213,557 211,079 -1.2 Cars Light Trucks 11,362 23,395 9,118 22,490 -19.8 -3.9 32.7 67.3 28.8 71.2 -3.9 77,875 70,157 3.9 135,682 140,922 -9.9 3.9 36.5 63.5 33.2 66.8 -3.3 3.3 Domestic Brands European Brands Japanese Brands Korean Brands 19,168 2,111 11,507 1,971 17,211 1,906 10,804 1,687 -10.2 -9.7 -6.1 -14.4 55.1 6.1 33.1 5.7 54.5 6.0 34.2 5.3 -0.6 112,747 113,592 -0.1 13,088 12,553 1.1 74,448 72,301 -0.4 13,274 12,633 0.7 -4.1 -2.9 -4.8 52.8 6.1 34.9 6.2 53.8 5.9 34.3 6.0 1.0 -0.2 -0.6 -0.2 Acura 239 199 -16.7 0.7 0.6 -0.1 Audi 274 288 5.1 0.8 0.9 0.1 BMW 496 432 -12.9 1.4 1.4 0.0 Buick 668 670 0.3 1.9 2.1 0.2 Cadillac 251 258 2.8 0.7 0.8 0.1 Chevrolet 5,797 5,433 -6.3 16.7 17.2 0.5 Chrysler 642 401 -37.5 1.8 1.3 -0.5 Dodge 877 794 -9.5 2.5 2.5 0.0 FIAT 16 23 43.8 0.0 0.1 0.1 Ford 6,049 5,247 -13.3 17.4 16.6 -0.8 GMC 1,634 1,449 -11.3 4.7 4.6 -0.1 Honda 2,641 2,599 -1.6 7.6 8.2 0.6 Hyundai 891 730 -18.1 2.6 2.3 -0.3 Infiniti 138 122 -11.6 0.4 0.4 0.0 Jaguar 14 8 -42.9 0.0 0.0 0.0 Jeep 1,574 1,506 -4.3 4.5 4.8 0.3 Kia 1,080 952 -11.9 3.1 3.0 -0.1 Land Rover 85 114 34.1 0.2 0.4 0.2 Lexus 410 496 21.0 1.2 1.6 0.4 Lincoln 220 195 -11.4 0.6 0.6 0.0 Mazda 629 661 5.1 1.8 2.1 0.3 Mercedes 347 298 -14.1 1.0 0.9 -0.1 MINI 95 83 -12.6 0.3 0.3 0.0 Mitsubishi 318 239 -24.8 0.9 0.8 -0.1 Nissan 1,730 1,391 -19.6 5.0 4.4 -0.6 Other 26 37 42.3 0.1 0.1 0.0 Porsche 46 50 8.7 0.1 0.2 0.1 Ram 1,412 1,208 -14.4 4.1 3.8 -0.3 Subaru 1,886 1,732 -8.2 5.4 5.5 0.1 Tesla 33 30 -9.1 0.1 0.1 0.0 Toyota 3,514 3,364 -4.3 10.1 10.6 0.5 Volkswagen 587 469 -20.1 1.7 1.5 -0.2 Volvo 138 130 -5.8 0.4 0.4 0.0 *Jan '16 figures estimated by Auto Outlook. Top ten brands are shaded yellow. 1,657 1,759 2,700 4,120 1,443 32,139 3,637 6,970 252 37,410 8,271 18,133 6,115 877 70 9,504 7,159 345 2,359 1,146 4,429 2,154 534 2,154 10,524 196 285 7,917 10,113 98 24,192 4,214 681 1,435 1,669 2,353 3,911 1,331 34,303 3,775 5,509 232 36,966 8,821 17,442 5,729 769 63 9,729 6,904 535 2,536 1,102 4,482 2,044 457 1,876 10,309 185 284 7,898 10,302 193 23,141 4,035 759 -13.4 -5.1 -12.9 -5.1 -7.8 6.7 3.8 -21.0 -7.9 -1.2 6.6 -3.8 -6.3 -12.3 -10.0 2.4 -3.6 55.1 7.5 -3.8 1.2 -5.1 -14.4 -12.9 -2.0 -5.6 -0.4 -0.2 1.9 96.9 -4.3 -4.2 11.5 0.8 0.7 -0.1 0.8 0.8 0.0 1.3 1.1 -0.2 1.9 1.9 0.0 0.7 0.6 -0.1 15.0 16.3 1.3 1.7 1.8 0.1 3.3 2.6 -0.7 0.1 0.1 0.0 17.5 17.5 0.0 3.9 4.2 0.3 8.5 8.3 -0.2 2.9 2.7 -0.2 0.4 0.4 0.0 0.0 0.0 0.0 4.5 4.6 0.1 3.4 3.3 -0.1 0.2 0.3 0.1 1.1 1.2 0.1 0.5 0.5 0.0 2.1 2.1 0.0 1.0 1.0 0.0 0.3 0.2 -0.1 1.0 0.9 -0.1 4.9 4.9 0.0 0.1 0.1 0.0 0.1 0.1 0.0 3.7 3.7 0.0 4.7 4.9 0.2 0.0 0.1 0.1 11.3 11.0 -0.3 2.0 1.9 -0.1 0.3 0.4 0.1 Source: IHS Automotive Any material quoted must be attributed to Minnesota Dealer Outlook, and must also include the statement: “Data Source: IHS Automotive.” Unforeseen events may affect the forecast projections presented. Consequently, Auto Outlook, Inc. is not responsible for management decisions based on the content of Minnesota Dealer Outlook. Any material quoted must be attributed to (name of the publication), and must also include the statement “Data Source: IHS Automotive.” Unforeseen events may affect the forecast projections presented Consequently, Auto Outlook, Inc. is not responsible for management decisions based on the content of (name of publication). www.mada.org 22 MARKET TRACKER: QUARTERLY RESULTS MARKET TRACKER: QUARTERLY RESULTS MARKET TRACKER: QUARTERLY RESULTS MARKET TRACKER: QUARTERLY RESULTS MARKET TRACKER: QUARTERLY RESULTS MARKET TRACKER: PRIMARY SEGMENTS MARKET TRACKER: PRIMARY SEGMENTS MARKET TRACKER: PRIMARY SEGMENTS MARKET TRACKER: PRIMARY SEGMENTS MARKET TRACKER: PRIMARY SEGMENTS State Market Has Small Decline in in 4Q ‘15‘15 Domestic State Market Has Small Decline in 4Q Brands Gain Domestic Brands Gain State Market Has Small Decline State Market Small Decline in ‘15 4Q 4Q ‘15‘15 Domestic Brands Gain Domestic Gain State Market HasHas Small Decline in 4Q Domestic Brands Brands Gain QUARTERLY TREND QUARTERLY TREND QUARTERLY TRENDMarket QUARTERLY TREND Percent Change in New Vehicle Percent Change in New Vehicle Market QUARTERLY TREND Percent Change in New Vehicle Market Percent Change inState New Vehicle State and U.S. and U.S.Market Percent Change in New Vehicle and U.S. Market StateState and U.S. State and U.S. Change in State Market Share Change in State Market Share Change in vs. State Market Change in2015 State Market ShareShare 2014 2015 vs. 2014 vs. 2014 Share 2015 vs. 2014 Change in2015 State Market 2015 vs. 2014 15.0% 15.0% 15.0%15.0% %% change versus year earlier change versus year earlier % change versus year earlier % change versus year earlier 10.0% 10.0% 10.0%10.0% 5.0%5.0% 5.0% 5.0% 0.0%0.0% 0.0% 0.0% StateState State -5.0%-5.0% State U.S. U.S. -5.0% -5.0% U.S. U.S. -10.0% -10.0% -10.0% -10.0% -15.0% -15.0% -15.0% Q1 '15 Q1 '15 Q2 '15 Q2 '15 Q3 '15 Q3 '15 Q4 '15 Q4 '15 -15.0% '15 '15 '15 '15 Q13.2% '15Q1 '15Q2 '15Q3 '15Q4 StateState 3.2% Q2-5.5% -5.5% Q30.5% 0.5% Q4-2.1% -2.1% State 3.2% -5.5% 0.5% -2.1% State U.S. U.S.3.2% 3.9%3.9% -5.5% 3.5%3.5% 0.5% 6.4%6.4% -2.1% 6.4%6.4% U.S. U.S. 3.9% 3.9% 3.5% 3.5% 6.4% 6.4% 6.4% 6.4% TheThe statestate market declined slightly in the Fourth market declined slightly in the Fourth TheThe statestate market declined slightly in the Fourth market declined slightly inwhile the Fourth The state market declined slightly inearlier, the Fourth Quarter of 2015 versus a year earlier, the Quarter of 2015 versus a year while the Quarter of 2015 2015 versus aayear while U.S. Quarter ofwas 2015 versus a earlier, year earlier, while the Quarter of versus year earlier, whilethe the U.S. market up 6.4%. U.S. market was up 6.4%. market was up 6.4%. up 6.4%. market U.S. U.S. market was was up 6.4%. Source: IHS IHS Automotive. Source: IHS Automotive. Source: Automotive. Source: IHS Automotive. Source: IHS Automotive. 1.0 1.0 1.0 1.0 Domestic Domestic Domestic Domestic Domestic Domestic brandDomestic share share Domestic brand brand increased byshareby -0.2 brand share increased European -0.2 European increased one share increased by one shareby -0.2 -0.2 European European one share point inpoint 2015. one share in 2015. in 2015. point inpoint 2015. -0.2 -0.2 Korean Korean Korean -0.2 -0.2 Korean Japanese Japanese Japanese Japanese -0.6 -0.6 -0.6 -0.6 -2.0 -2.0 -1.5 -1.5 -1.0 -1.0 -0.5 -0.50.0 0.00.5 0.51.0 1.01.5 1.5 -1.0 0.0 -2.0 -2.0 -1.5 -1.5 -1.0Change -0.5 in -0.5 0.0 share 0.5 0.5 1.0 1.0 1.5 1.5 market Change in market share Change in market share Change in market share x x x x Domestic brand market share increased in in Domestic brand market share increased Domestic brand market share increased in 2015, Domestic brand market share increased Domestic brand market share increased in in 2015, while European, Japanese, and Korean 2015, while European, Japanese, and Korean while European, Japanese, and Korean brands had 2015, while European, Japanese, Korean 2015, while European, Japanese, and and Korean brands had small declines. brands had small declines. small declines. brands had small declines. brands had small declines. Source: IHS Automotive. Source: IHS Automotive. Source: IHS Automotive. Source: IHS Automotive. Source: IHS Automotive. MARKET TRACKER: HYBRID ANDAND ELECTRIC VEHICLES MARKET TRACKER: HYBRID ELECTRIC VEHICLES MARKET TRACKER: HYBRID ELECTRIC VEHICLES MARKET TRACKER: HYBRID AND AND ELECTRIC VEHICLES Hybrid && Electric Vehicle Market Share Slips toto 1.9% inin 2015 Hybrid & Electric Electric Vehicle Market Share Slips to 1.9% in 2015 Hybrid Vehicle Market Share Slips 1.9% 2015 Hybrid & Electric Vehicle Market Share Slips to 1.9% in 2015 MARKET TRACKER: HYBRID AND ELECTRIC VEHICLES Hybrid &Quarterly Electric Vehicle Market Share Slips to 1.9% in 2015 Alternative Powertrain Market Share Quarterly Alternative Powertrain Market Share Quarterly Alternative Market Quarterly Alternative Powertrain Market ShareShare (includes hybrid andPowertrain electric vehicles) (includes hybrid and electric vehicles) Quarterly Alternative Powertrain Market Share (includes hybrid and electric vehicles) (includes hybrid and electric vehicles) (includes hybrid and electric vehicles) 4.0%4.0% Trendline Trendline 4.0% 4.0% Trendline Trendline 3.5%3.5% 3.5% 3.5% 3.0%3.0% 3.0% 3.0% 2.5%2.5% 2.5% 2.5% 2.0%2.0% 2.0% 2.0% 1.5%1.5% Alternative powertrain marketmarket share has Alternative powertrain sharetrended has trended 1.5% 1.5% Alternative share hasdeclined trended during the powertrain past three years, and declined powertrain market share has trended lower during the past market three years, and 1.0%1.0% lowerAlternative lower during the past three years, and declined to 1.7% the past Fourth Quarter ofand 2015. during the three years, declined to in 1.7% in the Fourth Quarter of 2015. 1.0% 1.0% lower 0.5%0.5% to 1.7%toin1.7% in the Quarter Fourth Quarter of 2015. the Fourth of 2015. 0.5% 0.5% 0.0%0.0% Q1 Q2 0.0% 0.0% Q1 Q3 Q2 Q4 Q3 Q1 Q4 Q2 Q1 Q3 Q2 Q4 Q3 Q1 Q4 Q2 Q1 Q3 Q2 Q4 Q3 Q1 Q4 Q2 Q1 Q3 Q2 Q4 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 '12Q2 '12 '12 '12 '13 '13 '13 '13 '14 '14 '14 '14 '15 '15 '15 '15 Q1 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 '12 '12 '12 '12 '13 '13 '13 '13 '14 '14 '14 '14 '15 '15 '15 Q4 '15 '12 '12 '12 '12 '13 '13 '13 '13 '14 '14 '14 '14 '15 '15 '15 '12 '12 '12 '12 '13 '13 '13 '13 '14 '14 '14 '14 '15 '15 '15 '15 '15 Source: IHS Automotive. StateState HybridHybrid and Electric Vehicle and Electric Vehicle StateRetail Hybrid and Electric State New Hybrid andRetail Electric VehicleVehicle Registrations New Registrations New Registrations New Retail Registrations 2009Retail thru 2015 2009 thru 2015 20092015 thruin2015 2009 thru Plug Plug in in Plug inPlug hybrids Electrics Year Year Hybrids hybrids Electrics Total Total Hybrids hybrids Electrics Total Year Hybrids hybrids Electrics Year Hybrids 20092009 39963996 0 8 Total 0 840044004 2009 3996 0 8 4004 2009 3996 0 8 4004 20102010 32603260 0 7 0 732673267 0 7 32513267 2010 3260 3267 20112010 31763260 2011 3176 063 63 712 12 3251 63 12 12 2011 3176 3251 20122011 47623176 319 319 115 115 51963251 2012 4762 63 5196 2012 4762 5196 20132012 60364762 364 319 276 115 66765196 2013 6036 319 364115 276 6676 2013 6036 6676 20142013 50306036 321 364 256 276 56076676 2014 5030 364 321276 256 5607 2014 5030 5607 20152014 35145030 226 321 289 256 40295607 2015 3514 321 226256 289 4029 2015 2015 3514 3514 226 226 289 289 4029 4029 Source: IHS Automotive Source: IHS Automotive IHS Automotive Source:Source: IHS Automotive New registrations of hybrid and electric NewNew registrations hybrid and electric registrations of units hybrid and electric vehicles wereof 4,029 during 2015, New registrations of hybrid and electric New registrations of4,029 hybrid and electric vehicles were 4,029 units during 2015, vehicles were units during 2015, down by nearly 1,600 units from 2014. vehicles were 4,029 units during 2015, vehicles 4,029 units during 2015, down bywere nearly 1,600 unitsunits fromfrom 2014. down by nearly 1,600 2014. by nearly 1,600 2014. downdown by nearly 1,600 unitsunits fromfrom 2014. Source: IHS Automotive. Source: IHS Automotive. Source: IHS Automotive. Source: IHS Automotive. www.mada.org 23 MARKET TRACKER: SEGMENTS Pickup Truck Market Share Increases MARKET TRACKER: SEGMENTS Large, and SmallIncreases cars lose share PickupMid-Size, Truck Market Share Mid-Size, Large, and Small cars lose share Change in Segment Market Share 2015 vs. 2014!Market Share Change in Segment 2015 vs. 2014 Minnesota and U.S. New Vehicle Markets Minnesota and U.S. !New Vehicle Markets Pickup Compact SUV Typical models in segments: Typical models in segments: Mid Size SUV Small Car: Hyundai Elantra Small Car: Hyundai Elantra Mid Size & Large Car: Toyota Camry Mid Size & Large Car: Toyota Camry Luxury & Sports Car: BMW 3-Series Luxury & Sports Car: BMW 3-Series Pickup: Ford F-Series Pickup: Ford F-Series Van: Honda Odyssey Compact SUV: Jeep Liberty Van: Honda Odyssey Mid Size SUV: Jeep Grand Cherokee Compact SUV: Jeep Liberty Full Size SUV: Chevrolet Tahoe Mid Size Luxury SUV: Jeep Grand Cherokee SUV: Lexus RX Full Size SUV: Chevrolet Tahoe Luxury SUV: Lexus RX Luxury SUV Van Full Size SUV Luxury and Sports Car MN US Small Car Mid Size and Large Car -2.0 -1.5 -1.0 -0.5 0.0 0.5 1.0 1.5 2.0 2.5 Change in market share Change in market share Source: IHS Automotive. Source for historical data: IHS Automotive. MADA BC Ad 1-3h 5_11.pdf 1 5/27/11 11:04 AM CUSTOM PROFESSIONAL C M Y CM MY CY BUSINESS CARDS • Hundreds of options • Competive pricing • Fast turnaround • Great customer service with an on-staff graphic designer • Quantity options available We can turn your business card into magnets too! CMY K To place your order, please contact Reggie Klein Phone: 651-789-2933 or 800-652-9029 Email: [email protected] 24 www.mada.org New Vehicle Sales Have a Chance to Improve in 2016 The two graphs below provide a long term perspective of trends in the Minnesota new retail light vehicle market. The first graph shows historical registrations from 2008 thru 2015, along with Auto Outlook’s forecast LONG TERM TRENDS for 2016. The second graph shows light truck share of the overall light vehicle market. LONG TERM TRENDS New Vehicle a to Chance in 2016 New Vehicle SalesSales Have aHave Chance ImprovetoinImprove 2016 New retail light vehicle registrations New retail light vehicle registrations State New Retail Light Vehicle Registrations - 2008 thru 2015, 2016 Forecast Key Trends The two graphs below provide a long term perspective of trends in the Minnesota new retail light vehicle market. The first graph shows The two graphs below provide a long term perspective of trends in the Minnesota new retail light vehicle Between 2009 (the low 250,000 registrations from 2008 thru 2015, along with Auto Outlook’s forecast for 2016. The second graph historical shows light truck share of the market. The first graph shows historical registrations from 2008 thru 2015, along with Auto Outlook’s forecast point during the market overall light vehicle market. graph shows light truck share of the overall light vehicle market. for 2016. The second downturn) and 2015, state new retail light 200,000 State New Retail Light Vehicle Registrations 2016Forecast Forecast State New Retail Light Vehicle Registrations- -2008 2008thru thru2015, 2015, 2016 Key Trends vehicle registrations have increased by more Key Between Trends 2009 (the low 250,000 than 83,000 units, an 150,000 point2009 during the market Between (the low point during the increase of 65%. downturn) 2015, market downturn) and and 2015, state new new registrations retail lighthave 200,000 retailstate lightFollowing vehicle a wild roller100,000 vehicle registrations increased by more than 83,000 units,the an ride during haveofcoaster increased by more increase 65%. year period, than eight 83,000 units, an state 150,000 Following a wild roller-coaster ride year during registrations this increase of 65%. 50,000 the eight-year period, state registrations should exceed 2008 this year should for the Following a wild rollerlevelsexceed for 2008 thelevelssixth 100,000 sixthcoaster consecutive year. ride during the consecutive year. 0 50,000 Regs. 2008 2009 2010 2011 2012 2013 2014 2015 2016 Forecast 154,312 127,662 132,931 169,988 183,264 204,546 213,557 211,079 212,000 Years 0 Source: IHS 2008Automotive. 2009 Regs. 154,312 127,662 2010 2011 2012 2013 2014 2015 2016 Forecast 132,931 169,988 183,264 204,546 213,557 211,079 212,000 eight year period, registrations this should exceed levels for the consecutive year. state year 2008 sixth Years Source: IHS Automotive. Source: IHS Automotive. State New Retail Light Truck Market Share - 2008 thru 2015 State New Retail Light Vehicle Registrations - 2008 thru 2015, 2016 Forecast 70.0% State New Retail Light Truck Market Share - 2008 thru 2015 Light truck market share After declining slightly from 2011 to 2012, light Trends AfterKey declining 2011 to 2012, truckslightly sharefrom increased to light truck 66.8% share increased to 66.8% in in 2015, and was After declining slightly 2015, andup was up 18.1 points from from 2008. 18.1 points from 2011 to 2012, light truck 2008. share increased to Key Trends 65.0% 60.0% 70.0% 55.0% 65.0% 50.0% Light truck market share Key Trends 66.8% in 2015, and was up 18.1 points from 2008. 60.0% 45.0% 55.0% 40.0% 50.0% 35.0% 45.0% 40.0% 30.0% 35.0% Share 2008 2009 2010 2011 2012 2013 2014 2015 48.7% 49.8% 55.8% 59.1% 57.7% 59.3% 63.5% 66.8% 30.0% Source: IHS Automotive. 2008 2009 Share 48.7% 49.8% Years 2010 2011 55.8% 59.1% 2012 2013 2014 2015 57.7% 59.3% 63.5% 66.8% Years Source: IHS Automotive. Source: IHS Automotive. www.mada.org 25 Chevrolet and Ford Are Relatively Strong Performers in State Ram, Subaru, GMC, and Buick also rank high The graph below provides an indicator of brands that are popular in Minnesota (relative to the National BRAND SCOREBOARD standard), and those that are not. Here’s how it works: For the top 30 selling brands in the state, each brand’s share of the market is multiplied by retail registrations in the state during 2015. This yields a “target” for Chevrolet andU.S. Ford Are Relatively Strong Performers in State stateGMC, market. Targetalso registrations Ram,the Subaru, and Buick rank high are subtracted from actual registrations to derive the measurement of sales performance. Brands at the top of the graph (i.e., Chevrolet, Ford, Ram, Subaru, GMC, Buick, and The graph below are provides an indicator of brands thatinare Minnesota (relative to the National standard), those that are not. by a Chrysler) relatively strong sellers thepopular state,inwith actual registrations exceeding theand calculated target Here’slarge how itmargin. works: For top 30 selling brands inregistrations the state, eachexceeded brand’s share the U.S.by market is multiplied Fortheinstance, Chevrolet theof target 11,395 units. by retail registrations in the state during 2015. This yields a “target” for the state market. Target registrations are subtracted from actual registrations to derive the measurement of sales performance. Brands at the top of the graph (i.e., Chevrolet, Ford, Ram, Subaru, GMC, Buick, and Chrysler) are relatively strong sellers in the state, with actual registrations exceeding the calculated target by a large margin. For instance, Chevrolet Retail Market registrations exceeded the target Minnesota by 11,395 units. Source: Polk.Performance based on registrations for 2015 Actual registrations minus target (state industry registrations times U.S. market share) Minnesota Retail Market Performance based on registrations for 2015 Actual registrations minus target (state industry registrations times U.S. market share) 11395 Chevrolet 10648 Ford 2196 Ram 2160 Subaru 1763 GMC 1160 Buick 858 Chrysler 661 Mitsubishi 270 Mazda 233 Dodge -48 Volvo Lincoln -188 FIAT -264 MINI -334 Volkswagen -396 Land Rover -418 Porsche -442 -703 Cadillac Jeep -915 Infiniti -948 Kia -965 Audi -1025 Acura -1051 BMW -2194 Lexus -2250 Mercedes -2732 Hyundai -2830 Honda -2944 -4621 Toyota -5554 Nissan -15,000 -10,000 -5,000 0 5,000 10,000 15,000 Actual registrations minus target (state industry registrations times U.S. market share) Data Source: IHS Automotive. 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In addition to Chevrolet Equinox is best-selling Compact SUV unit registrations, it also shows each model’s market share in its respective segment. Ford Focus was the best-selling Car, 13.9% share. first amongInEntry followed byit also Honda The tableSub belowCompact shows the top five with sellingamodels during 2015 Kia in 16 Soul primarywas market segments. additionCars, to unit registrations, shows each model’s market share in its respective segment. Ford best Focus was the among best-sellingNear Sub Compact with aToyota 13.9% share. Kia Soul was Fit. BMW 3-Series remained at the top, as the seller LuxuryCar, Cars. Sienna and first among Entry Cars, by Honda Fit. BMW remained at the top, as therespectively. best seller among Near LuxurySilverado Cars. Toyotabeat Sienna Chevrolet Equinox werefollowed the best selling Mini3-Series Van and Compact SUV, Chevrolet and Chevrolet wereone the best sellingFull MiniSize Van and CompactChevrolet SUV, respectively. Chevrolet Silverado beat Ford F-Series as number Ford F-Series asEquinox number among Pickups. Tahoe was the best-selling Full Size SUV. one among Full Size Pickups. Chevrolet Tahoe was the best-selling Full Size SUV. Source: Polk. Top Selling Models in Each Segment - Minnesota New Retail Registrations - 2015 Annual Total Cars Entry Model Sub Compact Regs. Share Kia Soul Model Sporty Compact Regs. Share Model Standard Mid Size Regs. Share Model Regs. Share 1705 38.3 Ford Focus 3363 13.9 Ford Mustang 598 37.8 Toyota Camry 4378 15.4 731 16.4 Honda Civic 3147 13.0 Dodge Challenger 430 27.2 Ford Fusion 3951 13.9 Honda Fit Chevrolet Sonic 437 9.8 Toyota Corolla 2734 11.3 Chevrolet Camaro 384 24.3 Subaru Outback 3607 12.7 Ford Fiesta 422 9.5 Chevrolet Cruze 2692 11.1 Hyundai Veloster 103 6.5 Honda Accord 3244 11.4 Nissan Versa 291 6.5 Toyota Prius 1779 7.4 41 2.6 Nissan Altima 2487 8.7 Large Mid Size Model Entry Luxury Regs. Share Chevrolet Impala Honda CR-Z Model Near Luxury Regs. Share Model Luxury and Sports Regs. Share Model Regs. Share 1152 25.6 Audi A3 232 37.3 BMW 3-Series 579 16.0 Chevrolet Corvette 330 12.3 756 16.8 Mercedes CLA-Class 126 20.3 Mercedes C-Class 416 11.5 BMW 5-Series 261 9.7 Ford Taurus Toyota Avalon 700 15.6 Acura ILX 76 12.2 Lexus ES 343 9.5 Mercedes E-Class 260 9.7 Buick Lacrosse 657 14.6 BMW 2-Series 74 11.9 Acura TLX/TL 300 8.3 Tesla Model S 192 7.2 Dodge Charger 490 10.9 Lexus Ct200H 70 11.3 Audi A4 281 7.8 Audi A6 186 6.9 Light Trucks Full Size Pickup Compact Pickup Model Regs. Share Chevrolet Colorado Van Model Regs. Share Model Compact SUV Regs. Share Model Regs. Share 1198 42.8 Chevrolet Silverado 14010 35.2 Toyota Sienna 2035 19.9 Chevrolet Equinox 6677 14.2 Toyota Tacoma 934 33.4 Ford F Series 13425 33.8 Chrysler Town & Country 1758 17.2 Ford Escape 6213 13.2 GMC Canyon 441 15.8 Ram 7410 18.6 Dodge Caravan 1734 16.9 Honda CR-V 5906 12.6 Nissan Frontier /Xe 210 7.5 GMC Sierra 4096 10.3 Honda Odyssey 1655 16.1 Toyota RAV4 5426 11.6 787 2.0 Ford Transit Connect Van 1066 10.4 Jeep Cherokee 3480 7.4 Toyota Tundra Mid Size SUV (2 rows) Model Mid Size SUV (3 rows) Regs. Share Model Full Size SUV Regs. Share Model Luxury SUV Regs. Share Model Regs. Share Jeep Grand Cherokee 2955 34.6 Ford Explorer 3369 17.8 Chevrolet Tahoe 938 24.9 Buick Encore 1191 12.0 Ford Edge 2805 32.8 Toyota Highlander 2863 15.1 Chevrolet Suburban 878 23.3 Lexus RX 1027 10.3 Nissan Murano 1130 13.2 Honda Pilot 2158 11.4 GMC Yukon XL 601 15.9 Acura MDX 576 5.8 Hyundai Santa Fe Sport 900 10.5 Chevrolet Traverse 2070 10.9 GMC Yukon 500 13.3 Cadillac SRX 518 5.2 Toyota 4 Runner 638 7.5 Kia Sorento 1844 9.7 Ford Expedition 433 11.5 Audi Q5 504 5.1 Source: IHS Automotive. Source: IHS Automotive. 28 www.mada.org State Market Down Slightly in ’15; U.S. Sales Improve New retail registrations in U.S. increased 5.1% in 2015 TheMINNESOTA accompanying tableU.S. provides a comparison of results in both the Minnesota and U.S. markets. New MARKET VERSUS vehicle registrations in the state were down slightly in 2015, while the U.S. market was up 5.1%. Detroit Three State Market Down Slightly in ’15;well U.S. above Sales the Improve market share in Minnesota was 53.8%, 41.4% share in the Nation. Car market share in New retail in U.S. increased 5.1% in 2015 Minnesota fellregistrations to just 33.2%. The accompanying table provides a comparison of results in both the Minnesota and U.S. markets. New vehicle registrations in the state were down slightly in 2015, while the U.S. market was up 5.1%. Detroit Three market share in Minnesota was 53.8%, well above the 41.4% share in the Nation. Car market share in Minnesota fell to just 33.2%. Minnesota Market U.S. Market -1.2% 5.1% Car Market Share Car share of industry retail light vehicle registrations - 2015 33.2% 43.7% Detroit Three Brand Market Share Domestic brand share of industry retail light vehicle registrations - 2015 53.8% 41.4% Change in registrations % change in registrations 2015 vs. 2014 Top selling light vehicle brands and market share - 2015 First Second Third Fourth Fifth Sixth Seventh Eighth Ninth Tenth Ford Chevrolet Toyota Honda Nissan Subaru Jeep GMC Ram Kia 17.5% 16.3% 11.0% 8.3% 4.9% 4.9% 4.6% 4.2% 3.7% 3.3% Toyota Ford Chevrolet Honda Nissan Jeep Hyundai Subaru Kia GMC 13.2% 12.5% 10.9% 9.7% 7.5% 5.0% 4.1% 3.9% 3.7% 3.3% Data Source: IHS Automotive visit us online at www.mada.org www.mada.org 29 IN MINNESOTA USED VEHICLE MARKET dRESULTS Vehicle Market Moved Higher in 2015 Minnesota Retail Used Light Vehicle Registrations registrations 5.4% 2015in 2015 dvehicle Vehicle Marketincreased MovedbyHigher Annual Totals ow is a list of key trends in the Minnesota retail d vehicle market: % Change Market Share Registrations • Retail used car and light truck registrations in RECENT RESULTS IN MINNESOTA USED VEHICLE MARKET '14 to '15 2014 2015 2014 2015 the state increased 5.4%increased from 2014 toby 2015. vehicle registrations 5.4% 2015 s a list of key trends in the Minnesota retail TOTAL 680,102 716,716 5.4% Used Vehicle Market Moved Higher in 2015 Minnesota Retail Used Light Vehicle Registrations hicle market: Cars 340,035 355,269 4.5% 50.0% 49.6% • As Used shown on the graph below, monthly vehicle registrations increased by trends 5.4% 2015 Annual Totals a for list the of key trends the used Minnesota Light Trucks 340,067 361,447 6.3% 50.0% 50.4% state new inand vehicleretail markets % Change Market Share Registrations etail used andof light truckin registrations in Below car is a list key trends the Minnesota retail cle(vehicles market: Minnesota Retail Used Light Vehicle Registrations six year old or newer) have followed '14 to '153.8% 2014 Detroit Three 2014 470,564 2015 488,485 69.2% 2015 68.2% e state increased 5.4% from 2014 to 2015. used vehicle market: Annual Totals roughly similar paths during most of the past two TOTAL 716,716 European 680,102 43,103 45,546 5.4% 5.7% 6.3% 6.4% % Change Market Share Registrations tailyears, used• car light truck in in Retailand usedused car and lightregistrations truck registrations but the vehicle market surpassed Japanese 146,932 159,578 8.6% 21.6% 22.3% '14 to4.5% '15 2014 2015 2014 2015 Cars 340,035 355,269 50.0% 49.6% sstate shown on the graph below, monthly 5.4% from 2014 to 2014 2015. increased 5.4% totrends 2015. Korean 19,503 23,107 18.5% 2.9% 3.2% newincreased at the thestate end of 2015. Sixfrom year old or newer TOTAL 5.4% Light Trucks 680,102 340,067 716,716 361,447 6.3% 50.0% 50.4% r the state new and used vehicle markets Source: IHS Automotive. used • registrations increased 11%monthly in November shownold on or the graph below, trends ehicles sixAsthe year newer) have followed Cars 4.5% shown on graph below, monthly trends Detroit Three 340,035 470,564 355,269 488,485 3.8% 50.0% 69.2% 49.6% 68.2% and December of last year compared to a year for the state new and used vehicle markets ughly similarnew paths during most of themarkets past two Light Trucks 340,067 361,447 6.3% 50.0% 50.4% European 43,103 45,546 5.7% 6.3% 6.4% the state and used vehicle earlier, (vehicles while new vehicle declined sixvehicle year old market orregistrations newer) surpassed have followed ears, but the used Japanese 146,932 159,578 8.6% 21.6% 22.3% hicles year old or newer) have followed 5%. six roughly Detroit Three 470,564 488,485 69.2% Markets 68.2% in Retail New and3.8% Used Vehicle paths during most thenewer past two Korean % Change 19,503 23,107 18.5% 2.9% 3.2% ew the end ofsimilar 2015. year oldof or ghlyatsimilar paths duringSix most of the past two European 43,103 45,546 5.7% 6.3% 6.4% years, but the used vehicle market surpassed 2010 thru 2015 Source: IHS Automotive. sed registrations increased 11% insurpassed November ars, but the used vehicle market Japanese 146,932 159,578 8.6% 21.6% 22.3% • Chevrolet the best-selling model newer newSilverado at endyear ofwas 2015. Six-year-old ndatDecember of the last compared tonewer aoryear Korean 19,503 23,107 18.5% 2.9% 3.2% w the end of 2015. Six year old or 30.0% in the state among 6 year-old newer vehicles, used registrations increasedor11% indeclined November arlier, while new vehicle registrations Source: IHS Automotive. ed while registrations increased 11%had in November 25.0% Cruze and Equinox big percentage and December of last year compared to a year %.December Source: IHS Automotive. % Change in Retail New and Used Vehicle Markets d of last year compared to a year increases. 20.0% earlier, while new vehicle registrations declined % Change in Retail Newthru and Used lier, while new vehicle registrations declined 2010 2015Vehicle Markets 5%. 15.0% hevrolet Silverado was the best-selling model 2010 thru 2015 .• Hyundai, % Change in Retail New and Used Vehicle Markets Kia, Silverado Nissan,was and Subaru had Chevrolet best-selling modelthe30.0%10.0% the state• among 6 year-old orthe newer vehicles, 2010 thru 2015 gains theamong state used ormarket newer in25.0% 5.0% in the in state six-year-old hilelargest Cruze and Equinox had bigvehicle percentage evrolet Silverado was theold best-selling model 2015 (vehicles 6 years or newer). creases. vehicles,6 year-old while Cruze Equinox had big 30.0% 20.0% 0.0% he state among or and newer vehicles, percentage increases. 25.0% 15.0% -5.0% le Cruze and Equinox had big percentage yundai, •Kia, Nissan, and Subaru hadhadthethe 20.0% reases. Hyundai, Kia, Nissan, and Subaru 10.0%-10.0% rgest gainslargest in the state used vehicle market in gains in the state used vehicle market in 15.0% 5.0%-15.0% '10 to '11 '11 to '12 '12 to '13 '13 to '14 '14 to '15 015 (vehicles 6 (vehicles years old or newer). undai, Kia, Nissan, andyears Subaru had the 2015 six old or newer). 10.0% 0.0% New 27.9% 7.8% 11.6% 4.4% -1.2% gest gains in the state used vehicle market in 5.0% -5.0% Used 4.3% 0.0% 9.3% -10.8% 5.4% 15 (vehicles 6 years old or newer). 0.0% -10.0% Source: -5.0% -15.0% IHS Automotive. '10 to '11 -10.0% New 27.9% -15.0% 4.3% '10 to '11 Retail Used Registrations '11 to '12 '12 to '13 '13 to '14 '14 to '15 7.8% 11.6% 4.4% -1.2% 0.0% 9.3% '11 to '12 to '13 Average '13-10.8% to '14 Minnesota New and Used - Three Month '12 Moving Source: IHS Automotive. New 27.9% 7.8% 11.6% 4.4% (used only includes vehicles 6 years old or newer) Source: IHS Automotive. Used 4.3% 0.0% 9.3% 5.4% '14 to '15 -1.2% -10.8% 5.4% Minnesota New and Used Retail Registrations - Three Month Moving Average Source: IHS Automotive. Registrations only includes vehicles 6 years Month old or newer) Minnesota New and Used(used Retail Registrations - Three Moving Average 25000 (used only includes vehicles 6 years old or newer) Minnesota New and Used Retail Registrations - Three Month Moving Average 20000 (used only includes vehicles 6 years old or newer) 15000 6 yr. old or newer used 2500010000 0 30 Jan-13 Feb-13 Jan-13 Mar-13 Feb-13 Apr-13 Mar-13 May-13 Apr-13 Jun-13 May-13 Jul-13 Jun-13 Aug-13 Jul-13 Sep-13 Aug-13 Oct-13 Sep-13 Nov-13 Oct-13 Dec-13 Nov-13 Jan-14 Dec-13 Feb-14 Jan-14 Mar-14 Feb-14 Apr-14 Mar-14 May-14 Apr-14 Jun-14 May-14 Jul-14 Jun-14 Aug-14 Jul-14 Sep-14 Aug-14 Oct-14 Sep-14 Nov-14 Oct-14 Dec-14 Nov-14 Jan-15 Dec-14 Feb-15 Jan-15 Mar-15 Feb-15 Apr-15 Mar-15 May-15 Apr-15 Jun-15 May-15 Jul-15 Jun-15 Aug-15 Jul-15 Sep-15 Aug-15 Oct-15 Sep-15 Nov-15 Oct-15 Dec-15 Nov-15 Dec-15 Data Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13 Nov-13 Dec-13 Jan-14 Feb-14 Mar-14 Apr-14 May-14 Jun-14 Jul-14 Aug-14 Sep-14 Oct-14 Nov-14 Dec-14 Jan-15 Feb-15 Mar-15 Apr-15 May-15 Jun-15 Jul-15 Aug-15 Sep-15 Oct-15 Nov-15 Dec-15 Registrations Registrations 20000 5000 25000 0 15000 20000 10000 15000 5000Source: IHS Automotive. Data 10000 Source: IHS Automotive. 0 5000 Data Source: IHS Automotive. New 6 yr. old or newer used 6 yr. old orNew newer used New www.mada.org he accompanying pie shows chart shows by vehicle age for 6 year-old or newer used vehicles. companying pie chart marketmarket share share by vehicle age for 6 year-old or newer used vehicles. 1,2, 1,2, nd 3 year-old vehicles collectively accounted for 64.1% 6 year-old or newer market. The shows table shows year-old vehicles collectively accounted for 64.1% of the of 6 the year-old or newer market. The table sed vehicle market share by vehicle age during the final three months of 2015 vs. 2014. 4 year-old ehicle market share by vehicle age during the final three months of 2015 vs. 2014. 4 year-old marketmarket hare increased 2.6 points, while 6 year-old share declined sharply. ncreased 2.6 points, while USED VEHICLE SALES BY AGE 6 year-old share declined sharply. Increasing Supply Boosts Sales of Newer Used Vehicles The accompanying pie chart shows market share by vehicle age for six-year-old or newer used vehicles. 1,2, and 3 year-old vehicles collectively accounted for 64.1% of the six-year-old or newer market. The table shows used vehicle market share by vehicle age during the final three by months of 2015 vs. (vehicles 2014. Four-year-old market increased 2.6 points, while six-year-old share declined sharply. Market Share Vehicle Age six years oldshare or newer) t Share by Vehicle Age (vehicles six years old or newer) Market Share by Vehicle (vehicles six years old or newer) 2015 2015 Age 2015 UsedMarket VehicleShare Market Age of(6 Vehicle (6 or yrs. old or newer) Used Vehicle byShare Age ofbyVehicle yrs. old newer) thru December Year Earlier October October thru December 2015 vs. 2015 Year vs. Earlier 6 yrs. old 6 yrs. old 10.0% 10.0% yr. old or newer 1 yr. old or1newer 23.7% 23.7% 5 yrs. old 5 yrs. old 11.4% 11.4% 4 yrs. old 4 yrs. old 14.5% 14.5% 2 yrs. old 2 yrs. old 19.3% 19.3% Oct. thru Oct. Dec.thru Dec. Oct. thru Oct. Dec.thru Dec. 2014 2015 Change Change 2014 2015 Age Age 1 yr. old or newer 1 yr. old or newer 31.3% 31.3% 27.5% 27.5% -3.8 -3.8 2 yrs. old2 yrs. old 17.8% 17.8% 19.8% 19.8% 2.0 2.0 3 yrs. old3 yrs. old 17.7% 17.7% 19.1% 19.1% 1.4 1.4 4 yrs. old4 yrs. old 10.3% 10.3% 12.9% 12.9% 2.6 2.6 5 yrs. old5 yrs. old 8.7% 8.7% 11.0% 11.0% 2.3 2.3 14.2% 14.2% 9.7% 9.7% -4.5 -4.5 6 yrs. old6 yrs. old 3 yrs. old 3 yrs. old 21.1% 21.1% Source: IHS Automotive. IHS Automotive. Source:Source: IHS Automotive. Source: IHS Automotive. IHS Automotive. rce:Source: IHS Automotive. SUPER SAVINGS ON FUEL IN STORE AND AT THE PUMP SA FLEET CARD SMART BUSINESS PER GAL + = 3¢ ® 5¢ MY SA REWARDS® CARD* PER GAL 8 OFF ¢ PER GALLON* APPLY TODAY SUPERAMERICA.COM/FLEET/APPLY AT PARTICIPATING LOCATIONS* www.mada.org 31 Silverado and F-Series Lead Minnesota Used Vehicle Market Cruze has largest percentage gain SELLING VEHICLE MODELS The TOP thick redUSED bars on the graph below show unit registrations (bottom axis), and the thin blue bars show the percent change and (top F-Series axis). Silverado was the best-seller in the state, while registrations also increased versu Silverado Lead Minnesota Used Vehicle Market a year earlier. Cruze had the largest percentage increase. Cruze has largest percentage gain The thick red bars on the graph below show unit registrations (bottom axis), and the thin blue bars show the percent change (top axis). Silverado was the best-seller in the state,(2015) while registrations also increased a year earlier. Cruze hadvs. the largest Registrations and Percent Changeversus in registrations (2015 2014)percentage increase. for Top 20 Selling Models (6 years old or newer) Registrations (2015) and Percent Change in registrations (2015 vs. 2014) for Top 20 Selling Models (six years old or newer) Percent change in registrations (shown as thin blue bars) -20% -10% 0% 10% 20% 30% 40% 0 2500 5000 7500 10000 Chevrolet Silverado Ford F Series Chevrolet Impala Ford Fusion Chevrolet Equinox Ford Escape Toyota Camry Chevrolet Malibu Chevrolet Cruze Chrysler Town & Country Unit regs. % change in regs. Ford Focus Dodge Caravan Ford Edge Toyota Corolla Chevrolet Traverse GMC Sierra Toyota RAV4 Nissan Altima Honda Accord Honda CR-V -5000 -2500 Unit registrations (shown as wide red bars) Source: IHS Automotive. Source: IHS Automotive. Source: IHS Automotive. 32 www.mada.org Hyundai and Kia Have Largest Gains in Used Vehicle Market The graph below shows the percent change in retail used light vehicle registrations from 2014 to 2015 for the top 20 selling brands in the state. Hyundai had the largest increase, up 23.4%. USED VEHICLE BRAND SCOREBOARD Hyundai and Kia Have Largest Gains in Used Vehicle Market The graph below shows the percent change in retail used light vehicle registrations from 2014 to 2015 for the top 20 selling brands in the state. Hyundai had the largest in increase, up 23.4%. Percent Change Minnesota Retail Used Light Vehicle Registrations (Only includes vehicles 6 years old or newer) 2015 vs. 2014 Percent Change in Minnesota Retail Used Light Vehicle Registrations (Only includes vehicles six years old or newer) 2015 vs. 2014 Hyundai 23.4% Kia 17.7% Nissan 13.2% Subaru 11.3% Jeep 9.6% Mercedes 8.9% Dodge 7.7% Toyota 5.8% Chrysler 5.4% Ford 5.2% Honda 2.9% Chevrolet 2.5% GMC -0.9% Buick -1.9% Volkswagen -2.5% Mazda -6.6% BMW -7.0% Lincoln -7.2% Lexus -7.7% Cadillac -20.0% -9.6% -15.0% -10.0% -5.0% 0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% Source: IHS Automotive. Source: IHS Automotive. www.mada.org 33 MINUTES Service, Parts & Collision Council Service & Collision Car Care Education Center at the Auto Show The MADA Service, Parts and Collision Council manned a 1,500 squarefoot exhibit at the Twin Cities Auto Show, which was abuzz with activity during the nine-day show. The exhibit offered a wide gamut of displays for consumers, and industry persons alike, to see, listen and learn about quality car care and repair. From paint protection film (PPF) and paintless dent repair (PDR) demonstrations, to OEM vs aftermarket part comparisons, the Car Care Education Center seemed to be a destination area of the show. who presented products, provided demonstrations and displayed enlightening venues to formulate an exhibit encompassing the mission of the Council: Promote dealership repair work, OEM products, and educate consumers on quality car care. One of the highlights of the exhibit was the car wrapped in a patriotic theme. In honor of Military Appreciation Night at the show, the Council held a statewide contest for automotive and graphic design students to develop a patriotic car wrap design. The winning design was provided by a vet himself. Jeremy Goddard, a student at Central Lakes College in Brainerd, is pictured with his service dog at the car wrapped in his design. Jeremy won a 43” TV, which he joyfully gave to his dad. The Council’s “Service & Collision Car Care Education Center” almost doubled in size from last year, thanks to the support and participation of the Council’s anchor sponsors: 3M, LubeTech (Mobil 1), Volkswagen and Mopar, “Nobody knows your car better than your dealer.” 34 www.mada.org When impact resistance matters. Many of today’s vehicles are built with impact-resistant structural adhesives as part of their weld- or rivet-bonded constructions. 3M™ Impact Resistant Structural Adhesive (IRSA) is designed to meet auto maker requirements for repairing those structural bonds. IRSA delivers higher impact strength than traditional bonding adhesives where impact strength matters most. TOTAL CUSTOMER CARE Learn more at: 3MCollision.com/IRSA 3M is a trademark of 3M Company. © 3M 2016. All rights reserved. www.mada.org 35 ROCK SOLID FINANCIALS Generate confidence in your financials with the help of experienced numbers people. WEALTH ADVISORY | OUTSOURCING | AUDIT, TAX, AND CONSULTING Investment advisory services are offered through CliftonLarsonAllen Wealth Advisors, LLC, an SEC-registered investment advisor. CLAconnect.com/dealerships 612-376-4513 MADA NEWS Scott Lambert Executive Vice President We’re Sorry! Sometimes our zeal gets the best of us. In the last issue of MADA Dealer Outlook, we used some very harsh words - against Toyota, GM and particularly against Volkswagen. We are sorry that the attacks leaked over from the manufacturer to the brand itself. Dealers rightly identify with the brand of vehicles that they sell. Chevy dealers live and breathe Chevys. Volkswagen dealers pride themselves on the Volkswagen brand. Can’t Decide? Sign up for MADA Shorts, the emailed single-page of short summaries with links to more information. INTERMEDIA TE STEERI NG SHAFT INPUT ROD RE TAINING CLIP se mpany INTERMEDIATE STEERING SHA FT LAP BELT ANCHOR PRETEN SIONER SPINDL E NU T SECONDARY IMPACT Industry Profile Stinson Leonard Str DON’TTAGET LEPFTI V O T HHowOto PreLparDeFLINOOGKR THAMATTE BAAG for a Manufacturer’sSMis HsteOps LES SPIND LE NUT PINION NUT AIRBAG • Industry Updates • Legislative Bulletin • Legal Updates • Fraud Alerts • People News • Training News • Apparel and Promotional Specials • Direct to inbox Magazine and MADA News PIVOT HOLE S IGNITIO N SWIT CH The MADA email subscription helps to filter just the updates you can use: STEERING TORQUE SENSOR IN Dealership Showca Herman Motor Co INPUT ROD RETAINING CL IP POWER STEERIN G ASSIST CHOOSE YOUR NEWS Inside this issue: CONTR OL M O D UL E CONTROL ARM TAKATA PSUONRWOOERF GLASSTES PAERNELINIGNGITIAONSSWSISITCTH IGNIT ION SW ITCH We’re not sorry for that. MADA’s most important job is to protect and promote the interests of dealers in their When we attacked a brand, we in effect attacked our never ending power struggle with manufacturers and own members. We shouldn’t have done that and we distributors. We’re an organization bred to fight. When sincerely apologize. a manufacturer screws up, it’s our nature to lash outLAP BELT ANCHOR PRETENSIONER and lash out hard. eet SUNROOF GLASS PANEL CONTROL ARM INPUT ROD RETA TAINING CLIP CONTROL MODUL E TAKATA ACCELERATOR PEDAL STEERING TORQUE SE NSwwOR w.mLAP SECONDARY IMLAPPBEALTCTANCHSPINORDLPRE NUETENT SIONER CONTROL Winter 2016 2016_winter_s plit.indd 1 ada.org Volume 12 • Issu e2 OL ARM 1/19/16 3:21 PM Go to http://bit.ly/MADAmail to subscribe or change your preferences. www.mada.org 37 DEALERSHIP SHOWCASE RICHFIELD BLOOMINGTON HONDA Jeff Wood, President/CEO and son of founder Tom Wood, wanted to carry on his Father’s dream and bring Richfield Bloomington (RB) Honda into the next generation of a dealership facility. And he did it in a big way. Owned and operated by Tom Wood Group out of Indianapolis, IN since 1986, the old facility in Richfield ran out of capacity and needed to expand. Fortunately, they were able to purchase property just west of the original store in 2013, allowing them to construct a new store which opened in August 2015. The primary target of expansion was to increase service capacity. The original RB Honda started with only 22 service bays, with offsite locations utilized overtime to grow service capacity. The new RB Honda has 49 service bays, but with only 2.5 acres on the building site, the designers had to go up instead of out. The new facility is three stories tall and utilizes an internal ramp to gain access to all the floors. The structure is not 38 typical, as it is mostly constructed with precast concrete, including double “T” bridge deck type beams for the flooring. This reduced the amount of posts, adding valuable production-based square footage in Service and Parts. The three-story design also accommodated the desires of the City of Richfield, who wanted the space to have a small town, window shopping appeal and not a lot with a “sea of cars” in front of the dealership. Tom Wood ownership agreed and positioned the front face of the show floor and a single row display pad right next to the city sidewalk. The window shopping appeal isn’t limited to passing pedestrians. The vertical design showcases Honda vehicles for the many drivers on 77th Street and Interstate 494 as well. A second story mezzanine over the new car show floor provides five display units from 77th Street and a unique two-story “jewelry box” LED-lighted display exhibits five units on each level from I-494. Beyond its innovative design, the facility features many energy saving features including used oil to provide infloor heating; reusable water in the 90-foot long car wash; and LED lighting both inside and out, some of which is triggered with energy-saving motion sensors. The new 117,000 square-foot building is something of which the Tom Wood Group is extremely proud. www.mada.org Put your sales into Star Tribune offers more options to drive more active car shoppers into your showroom. So don’t get stuck in neutral, take it to the next gear and reach over 61% of metro adults who are ready to buy. Vroom. Vroom. PER A P S NEW IL E-MA ING T E K MAR PPS A ING & T E E L I G B TAR MO E C N UDIE A D AN GEO ING T E G R RETA ING T E K MAR E N I ENG H C SEAR Rev up your advertising. Call Steve Engelhart at 612-673-4950 or Stephanie Rowh at 612-673-4667. PROTECTIVE’S VEHICLE PROTECTION PLAN IS A NO-BRAINER. Introducing the NEW Vehicle Protection Plan from Protective Asset Protection. 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