PCA Steps for Success - Day 3
Transcription
PCA Steps for Success - Day 3
MHCP Provider Education Personal Care Provider Agencies PCA Services “Steps for Success” Workshop Minnesota Health Care Programs (MHCP) Individual PCA Enrollment PCA Steps for Success - Day 3 - May 2012 1 Individual PCA Enrollment Verify the PCA is not on the OIG exclusion prior to employment and at least monthly afterwards Submit background study through NETstudy Submit enrollment request AFTER receiving notice the background study is complete and the individual PCA is Not disqualified Not disqualified with a set aside Fax “complete” request to MHCP Completed MHCP Individual PCA Enrollment Application (DHS‐4469) Signed Individual PCA Provider Agreement (DHS‐4611) PCA Home Page Enrollment Information PCA Steps for Success - Day 3 - May 2012 2 Individual PCA Enrollment Forms for Enrolling Individual PCAs PCA Steps for Success - Day 3 - May 2012 3 Office of Inspector General (OIG) Exclusion List HHA Office of Inspector General PCA Steps for Success - Day 3 - May 2012 4 Search for Individual PCA Search Results PCA Steps for Success - Day 3 - May 2012 5 Individual PCA Provider Enrollment Application Individual PCA Enrollment Application (DHS‐4469) PCA Steps for Success - Day 3 - May 2012 6 Provider Agreement Individual Personal Care Assistant (PCA) (DHS‐4611) Request for Resubmission (DHS‐5678) PCA Steps for Success - Day 3 - May 2012 7 Helpful Hints Letter Individual Change Form (DHS‐5716) PCA Steps for Success - Day 3 - May 2012 8 Individual PCA Information Change Form (DHS‐5716) MN–ITS Interactive PCA Steps for Success - Day 3 - May 2012 9 MN–ITS Interactive Web Based Provider Tool Accessing MN‐ITS Mailbox • • • • Provider Enrollment Correspondence Eligibility Verification Service Authorization Letters Remittance Advice Questions PCA Steps for Success - Day 3 - May 2012 10 MN–ITS Interactive Eligibility Request (270/271) Provider responsibility Verify prior to providing services Displays coverage “known” Displays eligibility information based on the “From Date” requested Results are viewable, savable & printable MN‐ITS Interactive PCA Steps for Success - Day 3 - May 2012 11 MN‐ITS Home Page Login Menu and What’s New MN‐ITS Administrator & User Guides PCA Steps for Success - Day 3 - May 2012 12 MN‐ITS Login Mailbox Home PCA Steps for Success - Day 3 - May 2012 13 Miscellaneous Received Miscellaneous Received Service Authorization Letters (SAL) PCA Steps for Success - Day 3 - May 2012 14 SAL Files User Guides PCA Steps for Success - Day 3 - May 2012 15 MN‐ITS User Guides MN‐ITS User Administration PCA Steps for Success - Day 3 - May 2012 16 Access and Use MN‐ITS Mailbox Provider Lists Individual PCAs PCA Steps for Success - Day 3 - May 2012 17 MHCP PCA Provider List Provider Lists (Individual PCAs) PCA Steps for Success - Day 3 - May 2012 18 Logout • MN‐ITS • ELIGIBILITY • REQUEST PCA Steps for Success - Day 3 - May 2012 19 Verify Eligibility (270/271) User Guide Using MN–ITS Interactive PCA Steps for Success - Day 3 - May 2012 20 MN‐ITS Login MN‐ITS Interactive PCA Steps for Success - Day 3 - May 2012 21 Eligibility Request (270) MN–ITS Eligibility Request Single Eligibility Inquiry PCA Steps for Success - Day 3 - May 2012 22 MN–ITS Eligibility Request Multiple Eligibility Inquiry MN–ITS Eligibility Request Eligibility Help Pop‐up PCA Steps for Success - Day 3 - May 2012 23 Multiple Eligibility Inquiry Subscriber ID & Birth date Multiple Eligibility Inquiry Name and Birth Date PCA Steps for Success - Day 3 - May 2012 24 Multiple Eligibility Inquiry SSN and Name Multiple Eligibility Inquiry ID, Birth Date and Last Name PCA Steps for Success - Day 3 - May 2012 25 Multiple Eligibility Inquiry Multiple Entries Multiple Eligibility Inquiry Multiple Entries Last Line Deleted PCA Steps for Success - Day 3 - May 2012 26 Eligibility Response (271) Eligibility Response Major Programs PCA Steps for Success - Day 3 - May 2012 27 Major Programs Pop up Eligibility Response Prepaid & Restricted Subscriber PCA Steps for Success - Day 3 - May 2012 28 Eligibility Response Fee‐for‐Service Recipient Eligibility Response Other Insurance/Medicare information PCA Steps for Success - Day 3 - May 2012 29 Eligibility Response Benefit Limits Eligibility Response Subscriber Not Found PCA Steps for Success - Day 3 - May 2012 30 Eligibility Response Invalid/Missing Date of Birth Eligibility Inquiry Return to Main Menu PCA Steps for Success - Day 3 - May 2012 31 Logout of MN‐ITS Questions PCA Steps for Success - Day 3 - May 2012 32 Service Authorization Service Authorization • DSD PCA Reference Guide – – – – – 45 Temporary Increase of PCA Services 45‐Day Temporary Start of PCA Services Discontinue as Provider of PCA Services Temporary Health Plan (PMAP) Disenrollment Transition between Fee‐for‐Service PCA & Waiver • SA Quick Reference Guide – Change in Responsible Party – Change in Recipient PMI – Additional Changes PCA Steps for Success - Day 3 - May 2012 33 45‐Day Temporary Increase of PCA Services 45‐Day Temporary Start of PCA Service PCA Steps for Success - Day 3 - May 2012 34 Discontinue as Provider of PCA Services Temporary Health Plan (PMAP) Disenrollment Process PCA Steps for Success - Day 3 - May 2012 35 Transition between Fee‐for‐Service PCA and Waiver Service Agreement Quick Reference Guide (SA QRG) SA QRG PCA Steps for Success - Day 3 - May 2012 36 MA Home Care Fax Form (DHS‐4074) Questions PCA Steps for Success - Day 3 - May 2012 37 Reassessment Change in Condition/Reassessment • Use Referral for PCA Services Form (DHS‐ 3244P) • Fax request to PHN/CM 60 days prior to end of current SA PCA Steps for Success - Day 3 - May 2012 38 Referral for PCA Services (DHS‐3244) Questions PCA Steps for Success - Day 3 - May 2012 39 PCA Agency Documentation • • • • • • Provider Requirements Home Care Bill of Rights Recipient Assessment & Service Plan Recipient Care Plan Documentation of Medical necessity Service Authorization PCA Provider Agency Documentation Requirements MHCP Provider Manual Provider Requirements (Chapter 1) PCA (Chapter 24) PCA Steps for Success - Day 3 - May 2012 40 PCA Provider Agency MHCP Provider Requirements • • • • • • • Health service records Financial records Access to records Retention of records Copying of records Employee records Minnesota business requirements MHCP Provider Manual PCA Documentation Requirements • • • • • • • • • Home Care Bill of Rights Documentation of Medical Necessity for PCA Services PCA Care Plan * QP Supervision notes Assessment and Service Plan Service Authorization PCA Time and Activity Documentation (DHS‐4691) Referral for PCA Services (DHS‐3244P) when applicable Indicate on referral if recipient is PCA Choice PCA Steps for Success - Day 3 - May 2012 41 Questions MHCP Provider Call Center (651) 431‐2700 or 1‐800‐366‐5411 Option 1 - Provider Help Desk Option 5 - Provider Enrollment Option 6 - MN–ITS Administrators only Option 7 - Telephone EVS Option 9 - MHCP & General Information Remember to check your provider home page for updated MHCP coverage policy & billing procedures. PCA Steps for Success - Day 3 - May 2012 42 Thank you for attending! Minnesota Health Care Programs (MHCP) Minnesota Department of Human Services Provider Relations – 2012 PCA Steps for Success - Day 3 - May 2012 43