2004/05
Transcription
2004/05
Contents THE AGENCY Our Mission, Belief and Vision Our Mission • Advocate for a holistic child policy • Provide quality pr evention through community education & professional training • Provide professional child protection services to children & families • To advance child pr otection development through innovative projects Our Belief We b e l i eve t h a t c h i l d r e n ’ s s u r v i va l , p ro t e c t i o n a n d development should be given priority, their views should be heard and given due weight. In the a pplication of these principles, children of every race, creed and color should be given equal treatment. Our Vision ACA aspiring to be a leading organization in child protection, will cultivate a nurturing & car ing non-violent environment for the optimal growth of children. 2 2004-2005 annual report Organization Chart Members’ General Meeting Executive Committee Director Supervisor Administration Manager Chuk Yuen Centre Tuen Mun Centre Social Workers Social Workers Administration Staff Administration Staff Scope of Supervision Supervisor Administration Manager 3 THE AGENCY Roles & Strategies Roles A Child A Counsellor An Educator & A Child Protection Agent & A Therapist A Trainer Advocate Hotline Service Public Education Work with the Media Investigation Community Empowerment Criticism & Response Casework & Counselling Service Volunteer Participation Committees & Working Groups Training & Sharing Groupwork Service Publications / Website Information Training Manuals / Audiovisual Material Research Partnership with Overseas Organizations Services & Strategies Multidisciplinary Coordination & Collaboration 4 2004-2005 annual report Five Year Highlight 4 attempts with 118 letters sent out 5 THE AGENCY Significant Events 2004/2005 6 2004-2005 annual report 7 THE AGENCY Significant Events 2004/2005 1. Special Programmes • • • • • • • • • • • The Child Councilor Programme Parent Education Programme: Good Mother Networking Project Healthy Start Home Visiting Programme Project Teens Stop Family Violence: Give Children Back Their Childhood Young Explorer in Body Safety and IT Learning Cyber Project Certificate Course on Child Protection and Child Sexual Abuse Tuen Mun Centre Open Day Mother’s Day Event in Chuk Yuen, Wong Tai Sin Father’s Day Event in Lung Cheng Mall, Wong Tai Sin 2. Surveys 2.1 “Exploring the Impacts of Online Activities on Junior Secondary School Students” by ACA 2.2 Survey Report on “Stop Family Violence - Give Children Back Their Childhood” by ACA 2.3 Joined the HKCSS NGO Sur vey on needs after expiry of the Tide Over Grant 3. Responding to Domestic Violence & Homicide Case - Tin Shui Wai four members fatal case, Advocacy on Zero Tolerance of Violence • • • • • • • • • Met with Legislative Council Mrs. Selina Chow, also our advisor Met with Dr Law Chi Kwong and an alliance under the Hong Kong Council of Social Service Attended and made submission in Home Affairs and Welfare Panel Participated in Committee on Child Abuse Presented the ACA stance to the 3 Persons Review Committee on Child Abuse and Domestic Violence Presented a pa per to the Senior Prosecutors on Child Abuse: Challenge for Law Enforcement Participated in the Tea Gathering invited by Dr E K Yeoh, the Secretary for Health, Welfare and Food Served on SWD Task Force on the Review of the Child Abuse Handling Procedure Advocated for Head Start and Home Visitation in a Focal group with Dr Philemon Choi and Dr Shirley Leung 4. Holding 5 Press Conferences • • • • • 8 Press Conference on Responding to the Tin Shui Wai Tragic Case Press Conference to release findings on Positive Life Value Press Conference on 25th Anniversary Programme in Metropolis Mall Press Conference on World Prevention of Child Abuse Day: 25th Anniversary Fund Raising Concert in Polytechnic University, Jockey Club Auditorium Press Conference on Survey on Impact of Cyber Network on Children5. 2004-2005 annual report Placement and Internship 21 Students from the following Universities and Faculties for the two types of Programmes: 5.1 Universities/Faculties: Universities: University of Hong Kong, Hong Kong Baptist University, Chinese University of Hong Kong, Hong Kong Polytechnic University, City University of Hong Kong, Institute of Vocational Education (IVE) Programme Faculties: Medicine, Laws, Social Sciences , Counseling, English for Professional Communication (AAEPC), etc 5.2 Programmes • Social Work Block and Concurrent Placement • Internship and Exposure Programmes 6. Funding and Fund Raising 6.1 25th Anniversary Fund Raising Concert cum AGM: Mr Hacken Lee, the 2Rs, Mr Cheung King Him, Ms Cheng Pei Pei and our child ambassador Ms Nicola Cheung Sun Yuet 6.2 Met with representatives of the following funding bodies: a) Social Welfare Department b) The Community Chest of Hong Kong c) The Hong Kong Jockey Club Charities Trust 6.3 Intensive Meetings with the Community Investment and Inclusion Fund (CIIF) on a Child Friendly Community Project 7. Overseas Contact and Liaison 7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 7.9 Invited to set up a Child Protection Centre in Macau Bidding for ISPCAN Congress 2008 in Hong Kong Entertained overseas experts from Canada and USA visiting ACA Invited by an international body Children with Hope to conduct a training session Visited by Child Helpline from the Netherlands which contacted ACA for a hotline in the Asian Region Invited to be the coordinator and Focal Point in the Southeast Asia Pacific Region on Corporal Punishment and Violence on Children. Coordinated the Strategic Alliance on Violence Against Children Through the arrangement of the General Chamber of Commerce visited by a group of 35 Ladies from China Invited to conduct two training sessions to Macau on Child Abuse Invited as a speaker to the Child Law seminar in Beijing 9 THE AGENCY 10 2004-2005 annual report Chairperson’s Remarks 2004/5 was a sobering year for child protection. In April, Hong Kong lost 2 children in Tin Shui Wai within hours of their mother seeking professional help; a newborn baby was found alive in a waste bin in the same distr ict; the bodies of three dead infants were found within eight days. In May, an unbor n child died when the pregnant mother ended her own life. In June, parents were sentenced for the death of their daughter w ho left a residential creche a healthy infant two months earlier, and so it went on. Hong Kong has to ask our selves when we keep saying “children are our future”, what future are we giving our children? For years ACA has asked for Child Fatality Reviews. Such a system has been in place in the United States for over two decades and has since been esta blished in many countries. It is an unfortunate way to lear n from our failures but at least our children would not have died in vain. Now finally the government is looking into this call. We hope this “looking” will not take too long while our children continue to succumb. As we ponder over “death”, we should also look at the star t of life. In 2004, of the 40,000 marriages registered in Hong Kong, over half were cross border marriages. Children born into these families have parents struggling to adjust to each other’s way of life while coping with the new arrivals into their families. They hold different expectations of each other and their children. Children growing up in such families face great challenges and w hen matters go astray, protecting these children poses numerous obstacles for our social workers. While our government plans for more remedial ser vices, we look forward to innovative approaches involving governments on either side of the border being explored and supported. By serving families where abuse has occurred, we learn to identify families at risk and work on means to minimize such r isks. We actively advocate for the rights of the child, the right to grow up in an environment free from violence. These have been the focuses of ACA’s activities, a difficult balancing act with the number of staff on hand. Even so, we are pleased to have the opportunity to share our knowledge and skills with our neighbour ing territory. ACA (Macau) Association was registered on 29 December 2004. We look forward to working with colleagues in Macau to protect children from maltreatment. We are also honoured to have been invited to bid for the hosting of the 2008 ISPCAN Congress in Hong Kong, a complicated process in which the suppor t of the Hong Kong Tourism Board was indispensable. As ACA’s wor k expands in complexity and scope, we are grateful for the loyalty and understanding of our staff. We have been fortunate to retain our experienced social workers. Otherwise it would have been near impossible to cope with the natur e of our work, but we had a difficult time with turnover of administrative staff. Hopefully this will soon settle. It is no mean task to keep up staff morale while staff benefits were adjusted. We appreciate the effor t of our Dir ector w ho has to manage both inter nal and exter nal demands w hile maintaining the high professional standard of our agency. As our regular funding bodies review their mode of operation, we have to rely more and more on supplementar y donations to continue functioning. We were ha ppy to have celebrated our 25th Anniversary with a successful fund-raising concert but with unavoidable added workload to our staff. ACA is prepared to continue to work with the community for the better ment of our children. With a common goal, we are confident that the community is also willing to work with us. Dr. Patricia Ip 11 THE AGENCY 12 2004-2005 annual report Hon Treasurer’s Report The Year 2004/05 under review had been another vibrant and demanding year sustaining a unique child protection service in terms of funding and manpower. As at year end there was a small amount of HK$82,338- surplus in our general fund after the Executive Committee’s resolution to transfer an amount of HK$850,000 to our staff cost fund. We were pleased that the total amount for our Specific Funds increased by 1.6 % (from HK$4.48million for 2003/04 to HK$5.56million in 2004/05). The specific funds allowed the agency to have emergency and contingency back up and thus, unless in special circumstances , it would be unwise to use such funds for items such as capital expenses and equipments. The total income received in the year decreased by 4 % (from approximately HK$8.7million in 2003/04 to HK$8.35million in 2004/05), mainly in the area of specific and general donations. However the total expenditure in view of careful monitoring and some staff turn over came down by 1.5 % (from around HK$8.39million to HK$8.27million). The major funding bodies such as the Community Chest, the Government Subvention, and the Hong Kong Jockey Club allocated previous level of funding to this agency. Yet, in the coming year, in view of changes of funding mode of the Community Chest and the Hong Kong Jockey Club to cover projects rather than one off grant, and the termination of tide over grant by the Social Welfare Department, the NGO sector, including this agency, would face considerable challenges and adjustments. Special efforts to liaise with the various funding bodies and to solicit cor porate and community support, in cash and in kind, must continue to reduce unnecessary stresses and interference caused to services impacting children and families. Being able to launch the Flag Day for 2005/06 had been a hope and a challenge w hich this agency could shoulder only with the passionate participation of a large group of volunteers, a capable and cohesive team. As a result of persistent meeting and correspondence, the Community Inclusion and Investment Fund was finally convinced to sponsor the three year project which allowed us to have two more pairs of hands to spread the caring and non-violent message with an active mentoring programme in Wong Tai Sin around our head quarters. Mr. James Ng 13 THE AGENCY 14 2004-2005 annual report Director’s Report The Against Child Abuse accomplished our twenty-fifth year of service with a theme of Improving Family Solidarity and Zero Tolerance of Violence. The deterioration of family solidarity plus horrific tragic homicide suicide cases, such as the one in Tin Shui Wai, has became driving force for change in the community. This agency took the opportunity heightening advocacy by joining various working groups and made submissions in the legislative council panels urging to move beyond words. Position papers were sent widely to policy makers and publicized through the mass media reflecting the extent of the problem children and families encountered and the lack of a child perspective ignoring their best interest and well being in Hong Kong. The need of the government to appoint an independent and well supported Child Commissioner, representing the best interest of the Child in Hong Kong, is clearer now than ever before. Such a need being our advocacy priority for the year under review and will continue. Instead of only stressing significant harm, we built community networks and strengthened capacities of children and their families. Through ten vigorous projects, ranging from head start, children participation to parents support programs, we strive to achieve the caring and non-violent mission. Adolescence, a period of storm and stress, and parents with adolescent children encountered tremendous hardship. This special target group, teenagers and their parents, was taken on this year in the Project Teens and Stop Family Violence: Give Children back their Childhood Project. We focused on exploring effective parenting beyond corporal punishment and upheld non violent conflict resolution strategy to support families in need. We worked energetically, with multidisciplinary professionals who come into frequent contact with children and their families, through conducting Certificate courses, on child protection and prevention of sexual harassment. Such courses were welcome by colleagues who joined in the year under review as many life cases and practice wisdom shared, difficulties and ways to overcome hurdles explored. Moreover, to allow students from different faculties of the various Universities to be attached to a child protection agency was considered invaluable exposure and twenty one students joined us in this encounter. We tried hard to make children’s voice heard in the community at different levels. The Child Councilor Project collaborated with the Hong Kong Committee on Children’s Rights and Hong Kong Committee for UNICEF continued to receive support from the Home Affairs Bureau. The child councilors have matured as high achievers with their experience: debating, researching child rights concerns, meeting various stakeholders locally and overseas empowered them to participate and taking the actualization of the UN Convention on the Rights of the Child forward. Efforts lobbying support making the child council an ongoing mechanism for more children to share the participatory opportunity will receive priority in the coming year, in which the first Hong Kong under China Report on the Implementation of the UNCRC will be presented at the UN in Geneva in September 2005. Overseas networking increased in variety and in intensity last year. As the fir st National Partner of the International Society for Prevention of Child Abuse & Neglect (ISPCAN), this agency has been invited to bid for the ISPCAN Congress on Child Abuse in 2008 and the result will soon be announced. This agency has upon invitation by Save the Children Sweden become the focal point in the Southeast Asia Pacific against violence towards children and striving to prohibit corporal punishment and 15 THE AGENCY a strategic alliance has been formed in Hong Kong. It is our hope that Hong Kong will join some thir teen countries to daringly legislate against corporal punishment of children and strive for non harmful child discipline beyond the rod. Furthermore, our efforts to assist the Macau government setting up a child protection centre against child abuse continued and with mor e of their personnel trained. Last but not the least, we were delighted that our advocacy role was allowed to flow also in our mother land in the child law seminar in Beijing explor ing how children can be adequately protected by law. The funding and limited manpower did not negatively affect our morale though we have to meet the thr ee major funding bodies making clearer our rationale for specialization, our selection of roles and ser vices and our division of manpower. Upon persistent meeting with the Community Investment and Inclusion Fund, a three year project in Wong Tai Sin was eventually granted and ena bled this agency to employ two more pair s of hands to wor k with the community suppor ting the vulnerable and the poor and building a safe and child friendly community in the neighborhood. To quote from one of our strong supporter and loyal board member, “Small is Beautiful and Small is Powerful”. May the beauty of our small creatures be reflected by this agency through innovative means in their best interest and let our small creatures also learn to take responsibility to become ca pable and car ing individuals and true pillars of Hong Kong. Mrs. Priscilla Lui 16 2004-2005 annual report Financial Review 17 THE AGENCY REPORT OF THE EXECUTIVE COMMITTEE MEMBERS FOR 2004/2005 The Executive Committee Members have the pleasure in presenting their annual report and the audited financial statements of the Organization for the year ended 31st March, 2005. Principal Activities The principal activities of the Organization during the year were to work for the prevention of all forms of child abuse and child neglect and to make remedial measures when they occurred. Financial Affairs The state of the Organization's affairs at 31st March, 2005 is set out in the balance sheet on page 21. The income and expenditure for the year are set out on page 22 to 23. Executive Committee Members The Executive Committee Members during the year were as follows:Dr. Patricia Ip Dr. Gladys Lam Mr. James Ng Ms. Grace Chan Mrs. Cheng Chung Yau Ling Ms. Kan Shin Yu Dr. Chow Chun Bong Mrs. Priscilla Lui Dr. Ho Ting Pong Mr. Nicholas Jim Dr. Lee Man Yuk Ching Dr. Patrick Cheung Ms. Vera Lam (Appointed on 19th April, 2004) In accordance with Article 42 and 43 of the Organization's Articles of Association, one-third of the members of the Committee, or if their number is not a multiple of three then the number nearest to one-third, shall retire by rotation but, being eligible, offer themselves for re-election. At no time during the year was the Organization a party to any arrangements to enable the Executive Committee Members of the Organization to acquire benefits by means of acquisition of shares in or debentures of any other body corporate. No contracts of significance to which the Organization was a party and in which any Executive Committee Members had a material interest subsisted at the end of the year or at any time during the year. Auditors The financial statements have been audited by Messrs. S. Y. Yang & Company who have kindly consented to serve as Honorary Auditors for the ensuing year. On Behalf Of The Executive Committee ________________________________ Patricia Ip (Dr.) Chairperson August 30, 2005 18 2004-2005 annual report 19 THE AGENCY REPORT OF THE HONORARY AUDITORS TO THE MEMBERS OF AGAINST CHILD ABUSE LIMITED (Incorporated In Hong Kong With Limited Liability) We have audited the financial statements on pages 21 to 29 w hich have been prepared in accordance with accounting principles generally accepted in Hong Kong. Respective Responsibilities Of Executive Committee Members And Auditors The Companies Ordinance requires the Executive Committee Member s to prepare financial statements which give a true and fair view. In preparing financial statements which give a true and fair view, it is fundamental that appropriate accounting policies are selected and applied consistently. It is our responsibility to form an independent opinion, based on our audit, on the balance sheet together with the notes thereon and to report our opinion solely to you, as a body, in accordance with section 141 of the Companies Ordinance, and for no other purpose. We do not assume responsibility towards or accept liability to any other person for the contents of this report. Basis Of Opinion We conducted our audit in accordance with Statements of Auditing Standards issued by the Hong Kong Institute of Certified Public Accountants. The audit includes examination, on a test basis, of evidence relevant to the amounts and disclosures in the financial statements. It also includes an assessment of the significant estimates and judgments made by the Executive Committee Members in the preparation of the financial statements, and of whether the accounting policies are appropriate to the Organization’s circumstances, consistently applied and adequately disclosed. We planned and performed our audit so as to obtain all the information and explanations which we considered necessar y in order to provide us with sufficient evidence to give reasonable assurance as to whether the financial statements are free from material misstatement. In forming our opinion, we also evaluated the overall adequacy of the presentation of information in the financial statements. We believe that our audit provides a reasonable basis for our opinion. Opinion In our opinion, the financial statements give a true and fair view of the state of the Organization’s affairs as at 31st March 2005, and of its Income And Expenditure for the year then ended and have been properly prepared in accordance with the Companies Ordinance. S. Y. Yang & Company Certified Public Accountants August 30, 2005 20 2004-2005 annual report BALANCE SHEET AS AT 31ST MARCH, 2005 21 THE AGENCY INCOME AND EXPENDITURE STATEMENT FOR THE YEAR ENDED 31ST MARCH, 2005 22 2004-2005 annual report 23 THE AGENCY NOTES TO THE FINANCIAL STATEMENTS 24 2004-2005 annual report 25 THE AGENCY 26 2004-2005 annual report 27 THE AGENCY 28 2004-2005 annual report 29 THE SERVICE Hotline and Drop-in Services 30 2004-2005 annual report Early identification of child abuse, or situations where children are at risk of abuse is the crucial step to prevent children from being harmed. ACA provides a channel for the public to report suspected child abuse cases and to receive concern on child management issues through hotline and drop-in services. Our social workers also provide counseling and enquir y services at the hotline and drop-in levels. After initial risk assessments, follow-up services such as investigations, home visits or referrals are made. Nature In the year under review, 776 cases were handled in our hotline and drop-in services. There was an increase of 46 cases compared with the 730 cases handled in the previous years. Of the 776 cases, 418 (53.9%) were suspected abuse cases, 118 (15.2%) were child management cases and the remaining 240 (30.9%) were cases on family and personal problems such as marital problems and depression. Of the 418 suspected abuse cases, physical abuse, as in the previous year, had the highest rating (201 cases, 48.1%). They were followed by sexual abuse (78 cases, 18.7%), neglect (49 cases, 11.7%), psychological abuse (22 cases, 5.2%) and multiple abuse (68 cases, 16.3%). (Chart 1) Referrers Among the 776 hotline and drop-in cases, about half of them (366 cases, 47.2%) were referred by family members, friends and relatives: 188 cases (51.3%) by mothers, 67 cases (18.3%) by fathers, 76 cases (20.8%) by friends and relatives and 35 cases (9.6%) by the alleged abused children. There were 15 cases (1.9%) by the alleged abusers themselves. It is encouraging to see family members taking the initiative to seek help and look for alternatives at an early stage to prevent violence from developing. Another group with a high referring rate was the public and neighbours who referred 243 cases (31.3%) for assessment and follow-up. Besides, professionals referred 142 cases (18.3%) (Chart 2) Of all referrals, 227 cases (29.3%) obtained our hotline number or came to know our services mainly through mass media, 202 cases (26%) through ACA’s other services and 158 cases (20.4%) through the telephone company. (Chart 3). Therefore, mass media were a key player assisting in the work of public education and prevention of child abuse. Most of these reported cases were triggered by a recent incident, aggravating an already tense situation to an intolerable state. Districts On the distribution of the number of reported abused children in the 18 districts, the five districts recording the highest number of reported abused children were Tuen Mun: 94 children (10.4%), Yuen Long/Tin Shui Wai: 66 (7.3%), Sai Kung/Tseung Kwan O: 57 (6.3%), Wong Tai Sin: 56 (6.2%) and Shatin/Ma On Shan: 52 (5.7%) (Char t 4). There was an increase in Sai Kung/Tseung Kwan O compared with the previous year. More preventive measures should be put to new towns with a sharp increase in population. 31 THE SERVICE It is worth noting that 10 cases reported involved children in Mainland China, while no such cases had been recorded in the previous year. With the increase in mobility of both children and adults on both sides of the border, it is anticipated that the number of reported cases on child abuse involving children in the Mainland would increase. Attention has therefore to be paid on crossborder cases and there is a need to develop a protocol to improve communication between Hong Kong and the Mainland to protect children from abuse. Age of Children The 776 reported cases involved 907 suspected abused children. Among them, 45 (5%) were younger than 2 years old, 115 (12.7%) were between 3 to 5, 172 (19%) were between 6 to 8, 157 (17.3%) were between 9 to 11, 100 (11%) were between 12 to 14, and 38 (4.2%) were between 15 to 17 (Chart 5). Most of the abused children were aged between 6 to 11, indicating that children within this age group were most vulnerable of being abused. Suspected Abusers Also, the 776 reported cases involved 833 suspected abusers. Among this number, parents, as in the previous year, were the majority: 158 (19%) were mothers, 98 (11.8%) were fathers and 64 (7.7%) involved both parents. Among the other suspected abusers, 31 (3.6%) were other family members, 31(3.6%) were relatives or friends, 26 (3.2%) were teachers and tutors, 15 (1.8%) were care-takers and 4 (0.5%) were strangers (Chart 6). Services Rendered In the year under review, different types of services were rendered 2,314 times at the hotline and drop-in levels. More than one contact was usually made to obtain sufficient relevant information for risk assessment. Altogether, 1,413 direct phone contacts, 467 collateral phone contacts, 157 investigations, 129 referrals and 76 office interviews were made and 72 letters were issued (Chart 7). Besides, 129 referrals were made to assist families and children in need to use community resources and related services. Of these referrals, 70 cases (54.3%) were referred to Integrated Family Services Centres, 39 (30.2%) to Family and Child Protective Services Units of the Social Welfare Department, and the rest were referred to school social work services, medical social ser vices or psychiatric services, etc. (Chart 8). Investigation 32 2004-2005 annual report Outreach investigation ser vice is provided to families at risk of child a buse or having child management problems after initial assessment at the hotline and drop-in levels. A team of two social workers conducts home visits or office interviews to suspected abused children, abusers and other significant family members. A non-punitive and non-judgmental approach is adopted to engage families’ involvement. Except when assessing the contributing factors for abuse, we also explore family relationship and look for family strengths. An immediate follow-up plan is formulated to eliminate possible violence. Family members’ cooperation is sought to build up resilience and restore harmony. In the possibility of the need to deal with resistant clients when the situation has been assessed as r isky, multidisciplinary approach to help the child and the family by enlisting assistance from other parties is used. In the year under review, 157 investigations were conducted, with 46 cases (29.3%) defined as abuse, 78 cases (49.7%) defined as child management at risk and 28 cases (17.8%) defined as child management problems. The remaining cases were elderly abuse or sex play etc. Of the 46 cases defined as abuse, 12 (26.1%) were physical abuse, 11 (23.9%) were neglect, 8 (17.4%) were sexual abuse, 5 (10.9%) were psychological abuse and 10 (21.7%) were multiple abuse cases (Chart 9). Physical abuse had the highest rate this year while sexual abuse was rated highest in the previous year. Neglect had the second highest rate, followed by sexual abuse and psychological abuse. Usually, more than one contact is required with the family at the investigation level. During the course of the 157 investigations, 2,322 contacts were made. These included 841 direct phone contacts, 730 collateral phone contacts, 429 home visits, 113 letters, 57 office inter views, 29 collateral interviews, 24 collateral visits and 19 multi-disciplinary case conferences. (Chart 10). After investigation, 80 cases were referred out for counseling service, day care service, residential service or for further investigation (Chart 11). Among the 80 referred out cases, 50 (62.5%) were referred to Integrated Family Services Centres, 13 cases (16.2%) to Family and Child Protective Services Units of Social Welfare Department, 8 (10%) to school social work services, 5 (6.3%) to Education and Manpower Bureau, 2 (2.5%) to medical social ser vices and 2 (2.5%) to the police (Chart 12). 33 THE SERVICE Casework A total number of 113 cases were handled in the year under review. Among these, 42 cases (37.2%) were defined as abuse while 52 cases (46%) were defined as child management at risk and 19 cases (16.8%) were child management. Of the 42 abuse cases, 16 cases (38.1%) were sexual abuse, 10 cases (23.8%) were physical abuse, 9 cases (21.4%) were multiple a buse, 6 cases (14.3%) were psychological a buse and 1 case (2.4%) was neglect (Chart 13). Among 135 children involved in the 113 cases, 50 were abused children while 85 were at risk of being abused. Among these children, 105 (77.8%) were living with both parents, 15 (11.2%) were living with the mother, 6 (4.4%) were in boarding school, small group homes or foster homes, 5 (3.7%) were with relatives, 3 (2.2%) were with adult survivors and 1 child (0.7%) was living with the father (Chart 14). A total of 3,947 sessions of ser vices were rendered for the 113 cases handled in the year under review. Altogether, 2,398 telephone contacts, 611 collateral phone contacts, 593 home visits, 163 office inter views were made, 151 letters were issued, 22 collateral visits, 5 volunteer ser vices, 3 financial assistance and 1 collateral interview were conducted (Chart 15). Although families and children were encouraged to attend office interviews, very often, outreach had to be made to the families to provide home visit counseling ser vices as some families found it inconvenient to travel and some parents had to look after young children at home. In order not to discourage hard-to-reach families from receiving counseling services, home-based counseling was an effective way to show community support. Also, the home environment provided a familiar, thus effective, setting to demonstrate alternative child management skills. Caseworkers would explore positive family strengths, introduce conflict resolution alternatives, facilitate family members’ communication and introduce community resources to strengthen family cohesion. Other knowledge and skills were shared with individual families whenever appropriate. 34 2004-2005 annual report Case Conferences In the year under review, 25 multidisciplinar y case conferences were held, a sharp rise when compared with 9 case conferences held in the previous year. Altogether, 13 cases were established as child abuse cases: 5 physical abuse, 4 multiple abuse (2 with physical, psychological and neglect elements, 1 with physical and psychological elements and 1 with psychological and neglect elements), 2 neglect, 1 sexual abuse and 1 psychological abuse. The remaining cases included 7 at risk of physical abuse cases, 1 domestic violence case, 1 school bullying case, and 3 review case conferences. The review case conferences were for relatively serious and complex cases. The number of multidisciplinary professionals involved in the case conferences ranged from three to nine. Police were involved in 12 cases. Among these cases, application for a Care or Protection Order was required for 7 cases. Thirteen children were removed from home and were placed either at foster homes or small group homes. All parents were invited to attend the multidisciplinary case conferences to express their views. Their cooperation was also sought to follow through the welfare plan formulated for the best interest of the children. Four parents attended the whole case conferences on their children’s cases and 24 parents and family members attended the welfare plan discussions. After the case conferences, 20 cases were followed up by the Family and Child Protective Services Units, Social Welfare Department, 4 cases by Integrated Family Services Centres and 1 case by ACA. 35 THE SERVICE Group Work Services Child protection services put emphasis on prevention rather than cure. Thus, the aims of preventive group work services are to convey the message of child protection and to disseminate positive parenting concepts and skills. By so doing, it is believed that child abuse can be prevented. In the year under review, ACA organized eleven groups, eight of which were developmental groups, two were mutual help groups and a therapeutic group. A total of 1094 participants attended the 166 sessions of the eleven groups. This good response reflected the enthusiastic support the public gave to ACA group work services. Among the eleven groups, four of them, named “Well Prepare for Primary One-Parents group”, “Well Prepare for Primary One-Children Group”, “Parent-child Interactive Group”and “Adventure Training for Pupils” were particularly well received by families in Tuen Mun district. The two “Well Prepare for Primary One” groups helped parents and children understand the difference between kindergarten and primary school lives. Through talks and experiential activities, parents and their 36 2004-2005 annual report children learned how to prepare well for primary schooling. The “Parent-child Interactive Group” provided an opportunity for parents and children to share their feelings through handicraft-making and parent-child activities. As for the “Adventure Training for Pupils” group, it trained the participants in the use of problem solving skills and communication skills. Two mutual help groups, “Good Mother Leisure Corner” and “Sunshine Support Group”, continued to play an important role in implementing preventive child protection services. “Good Mother Leisure Corner” organized different activities to enhance parent-child communication and effective parenting. A mutual support network among the parents was established. The “Sunshine Support Group” continued to work on mutual support among group members through group discussions and other activities. In addition, one therapeutic group called “An Energetic Youth” was organized in the Chuk Yuen Centre. Through interactive games and activities, group members learned to handle problems independently. Work of the group produced good results as participants shared the conviction that they had the ability to change. 37 THE SERVICE Child Sexual Abuse Hotline and Drop-in 38 2004-2005 annual report Child Sexual Abuse (CSA) cases (Chart 16) In the year under review, ACA hotline and drop-in services received 78 cases related to child sexual abuse and other 10 cases on multiple abuse with elements of CSA. Of the 88 reported cases, 65 cases were suspected child sexual abuse, 10 multiple abuse cases with elements of CSA, 9 cases involved age-inappropriate sexual activity (sex play) and 4 enquires about CSA. Compared with the 118 cases in 2003-2004, the number decreased by 25%. Source of Referral (Chart 17) Chart 17 indicates that almost half of the cases (40 out of 88) were reported by family members; 10.2% (9 out of 88) by the public/neighbour/friends and 44.3% (39 out of 88) by the professionals. The figures show that family members and professionals play an important role in child protection. Cases previously handled by other agencies (Four enquiries are excluded) (Chart 18) Chart 18 indicates that more than half of the cases (44 out of 84) had previously been handled by other agencies. Of these 44 cases, 31% (26 out of 84) had been handled by one agency (6 by Social Welfare Department; 8 by non-governmental organizations; 10 by school social work service; one by clinical psychologist service and one did not reveal). Also, 21.4% (18 out of 84) had been handled by more than one agency, including 15 cases handled by two agencies, 2 cases by three agencies and one case by four agencies. The figures reflect that complex cases require support from different agencies. Issues therefore that need to follow up are how to coordinate agencies’ effor ts and how to enhance communication amongst agencies to ensure effective use of scarce resources in the provision of best services to needy families. ACA thus plays a significant role in this coordination process. Age-inappropriate sexual activity - sex play (Chart 19) Chart 19 shows that out of the 9 reported cases involving sex play, 15 children under aged 10 were involved. Unlike the year before, the number of male child was almost three times (11) that of female (4) (18 female and 8 male in 2003-2004). The figure indicates that male children aged between 7 and 8 (8) should be given close attention. 39 THE SERVICE The following case analysis excluded the age-inappropriate sexual activity (9 cases) and the CSA enquiries (4 cases) Sex and Age Profile of Suspected Abuser (Chart 20) Chart 20 indicates that 83 suspected a busers were involved in 75 suspected abuse cases. Of these 83, 78.3% (or 65) were male and 12% (or 10) were female. About 27.7% (or 23) of these suspected abusers were aged between 10 and 19. Out of these 23 suspected abusers, 82.6% (or 19) were aged between 10 and 14. The profile of young offenders was relatively high. Relationship with Abused Child/Person (Chart 21) Amongst the 83 suspected a busers of the 75 reported cases, 70 of them (or 84.4%) involved suspected abusers who were acquaintance of the abused child and 4 of them (or 4.8%) involved suspected abusers who were strangers to the abused child. Out of these 75 reported cases, 9 cases did not reveal the relationship with the abused child. Amongst the suspected abusers, 34 (or 41%) were family members, including parents (16); brother (6); grandfather (2); step-parent (2); step-sibling(1) and other relatives (7). Other acquaintances constituted 43.4% (or 36), including friends/classmates (17), caretakers or his/her spouse (6), neighbors (1), the mother’s cohabitant (3), teachers/tutors/coaches (7) and others (2). Sex and Age Profile of Abused Child/Person (Chart 22) Of the 91 abused children in the 75 suspected abused cases, 67 of them (or 73.6%) were female and 20 (22%) were male. As for the age of the abused children, 17 out of 91 (or 18.7%) were aged 6 and below; 35 (or 38.5%) were between 7 and 12; 25 (or 27.5%) were between 13 and 16; 1 (or 1%) was between 17 and 18; 6 of them (or 6.6%) were aged over 18 years adult survivors and 3 (or 3.3%) did not reveal the age of the child. The figures indicate that children aged 12 and below were the most high-risk group of abuse (57.2%). Forms of abusive behaviour in suspected CSA cases (Chart 23): Chart 23 indicates that 98 counts of a bused behaviours were recorded in the 75 reported abuse cases. There were 68 counts (or 69.3%) which involved physical contact and 17 counts (or 17.4%) did not. Of these counts, 13 (or 13.3 %) did not reveal the form of behaviour. Of the counts involving physical contact, 9 (or 9.2%) involved vaginal intercourse, 2 (or 2%) involved oral sex and 5 (or 5.1%) involved object or digital penetration. A vast majority of counts involved behaviours related to fondling (48 or 49%). Such acts included fondling or touching (28); genital fondling (19) and mutual genital fondling (1). Other counts of behaviours involved kissing (2 or 2%); lying on the child’s body and fondling the genitalia area (2 or 2%). Other counts which did not involve physical contact included exposing genitals to childr en (3), children instructing other children to expose own genital (2), instructing/forcing children to view sexually explicit materials (5), being exposed to adult’s sexual activity (1), peeping (3) and others (3). 40 2004-2005 annual report Family Corner 41 THE SERVICE Although Tuen Mun district has been developed over twenty-five years, it is still perceived as a rather isolated community. Families with children in Tuen Mun encounter child management problems, such as, inadequate parenting knowledge and skills, insufficient social support network and marital problems. It has been found that they are reluctant to make use of community resources to solve their problems. Hence, the reporting rate of child abuse remains high in the Tuen Mun district. Sponsored by Keswick Foundation, the Against Child Abuse Tuen Mun Centre was established in 1986. The Centre’s objectives are to promote child protection services and build up parents support network in Tuen Mun. We believe in practising effective parenting. Parent-child relationship should be enhanced. In the past eighteen years, we have gained much support from the parents and local community in promoting child protection services. In 1989, a room named “Family Corner” was set up in Tuen Mun Centre for parents to share their parenting experiences. The aims were to develop a parent mutual support network and to enhance effective and positive parenting. Families who enrolled in the "Family Corner" as members were encouraged to utilize our centre's facilities and services. The services of Tuen Mun Centre Family Corner were planned and implemented by “Family Corner Volunteer Group”. In the reporting year, a total of 193 family members for Tuen Mun Family Corner and 60 mother volunteers of “Family Corner Volunteer Group” assisted our child protection preventive programmes. The services are as follows: a) “Good Mother Sharing Time” By using the “Good Mother Networking Training Manual”, the Family Corner Volunteer Group helped to organize the “Good Mother Sharing Time”. They conveyed the positive message of child protection and parenting knowledge to 29 mothers through talks, group discussions, role plays and home exercises. Participating mothers treasured the relationship built up during group discussions and causal talks. After completing the 6 sessions , 16 out of 29 participants joined the Family Corner Volunteer Group. b) Toy Corner/Resource Corner Family members of Family Corner were encouraged to utilize our centre's facilities and services. Parents were allowed to borrow parenting materials, such as parent-child reading materials, videotapes and toys. During opening hours, while children were enjoying the toys in the toy corner, parents had the opportunity to discuss and share their parenting experience with our mother volunteers. c) Good Mother Leisure Corner The Good Mother Leisure Corner, held every alternate Tuesday morning, made use of a variety of activities, such as educational talks, video sharing, handicraft and gourmet sessions, to facilitate parents share their parenting concerns with each other. In the reporting year, 128 parents participated in nine different activities. d) Newsletters A quarterly newsletter “Family Corner” for the members of the Tuen Mun Centre was published to promote child protection messages, centre services and parenting knowledge. Family Corner volunteers and the Centre Coordinator were on the production team. In the reporting year, 193 families enrolled as “Family Corner” members. The year recorded a total of 2496 adults and 673 children attending different activities organized by Family Corner. The number of books, video, tapes and toys loaned was 339. 42 2004-2005 annual report Healthy Start Home Visiting Program 43 THE SERVICE A preventive child protection ser vice named “Healthy Star t Home Visiting Programme” was initiated by the Against Child Abuse in 1997. This project aimed at strengthening families with newborns in the ar ea of parenting concepts , knowledge, skills and attitude. It was believed that through the regular home visitation by trained volunteers, worries and stresses of parents-to-be in the pre and post-natal stages can be minimized. The project objectives were i) strengthen families with newborn, ii) enable parents to effectively perform their caring and protective roles, and; iii) prevent child abuse and neglect in a long run. The 3-year project was funded by the Community Chest of Hong Kong from April 1997 to March 2000 as a pilot project. The Hong Kong Jockey Club Charities Trust continued to suppor t funding for two more years from August 2000 to July 2002. The project was evaluated to be worthwhile for parents-to-be in reducing their stress and anxiety. Although the two funding bodies ceased their support to the project, ACA deployed two social workers to continue the project in Tuen Mun, Yuen Long and Tin Shui Wai district. A summary of this project in the year under review is as follows: Publicity With the blessing from the Tuen Mun Hospital and Department of Health, we set up some promotion counters at Ambulatory Care Centre at Tuen Mun Hospital and Maternal & Child Health Centres located at Tuen Mun, and Tin Shui Wai. Project workers with some trained volunteers explained our project details and distributed leaflets to the parents-to-be who attended these centres. Some enrolled immediately. Leaflets were also sent to Integrated Family Service Centres and the Obstetrical and Gynaecological Department of Tuen Mun Hospital to introduce the programme. This resulted in some referrals. Target Families 67 target families enrolled as at 31 March 2005. After intake visits by project workers, a pair of trained volunteers would be assigned to provide home visitation to these families. Volunteers The volunteers were regarded as friendly helpers who provided emotional support and concern to the target families. They also shared their past experience and taught parents how to handle the new born baby. They were also responsible for reporting the progress and needs of families to the project social workers. Most of the volunteers valued continued support and guidance from the project workers through individual supervision session. Other Supporting Programmes 44 a. Healthy Start Resource Library Both target families and volunteers were encouraged to borrow educational items, such as books, toys, CD-ROM and CD, from our resource corner. b. Recycled use of baby essential items To promote concepts of environmental protection to our target families, a mutual help scheme was introduced by project workers. Target families would indicate their needs of baby-related items and project workers would try to match them. The most popular items were baby beds and prams. 2004-2005 annual report Project Teens: Violence Prevention Sponsored by the American Women’s Association of Hong Kong 45 THE SERVICE Sponsored by the American Women’s Association of Hong Kong, this project aimed to promote healthy relationship, including what expectations and boundaries each party should have, between parents and their adolescent children and adolescents and their peers. Effective and non-violent stress management and conflict resolution methods were also covered. This project included three phases : volunteer training, sharing forum and workshop. In October 2004, 10 mothers and 10 teens were recruited as volunteers. They received five sessions’ training on the following topics: understanding of self and importance of effective communication; identifying source of stress and effective stress management techniques; conflict resolution & adolescent Storm & Stress; and Programme Plan for conducting the sharing forum and workshop. Both mother and teen volunteers had significant exchange during the training sessions and those coming from the same family discovered many aspects, which they were previously unaware of, from the other party. Changes took place when both parties were more prepared to understand and support the other. After the volunteer training programme, two programmes were launched: Sharing Forum on 2 January 2005 and three workshops on 5 March 2005. 70 parents, teenagers, children and volunteers participated in the Sharing Forum. Mr. Wong Sing Chi of Centre for Restoration of Human Relationships was invited as guest speaker on the day. He shared his experience on how to establish a positive parent-teen relationship. A mother volunteer and a group of 8 teenage volunteers also shared their ways and wishes to work for the enhancement of their parent-teen relationship and methods in the resolution of conflicts. There were 79 participants in the three workshops. The foci of the workshops were: conflict resolution by non-violent means; stress management and a positive relationship with teenage children. Both parents and teenagers were able to voice their difficulties encountered. They had reflection on effective and non-violent ways to handle their conflicts. The programme received highly favourable feedback from participants as they were able to share and reflect their own emotions and efforts through the help of social workers present acting as facilitators. With the participation of both parents and teenagers in the programme, the importance of mutual exchange, understanding and trust between the parents and teenage children was reinforced. We aim to conduct similar projects in future to help mothers with adolescent children pass through this stormy and stressful period. 46 2004-2005 annual report Children’s Council Project 47 THE SERVICE In 2000, Against Child Abuse, Hong Kong Committee for UNICEF and Hong Kong Committee on Children’s Rights, with the support and sponsorship of Home Affairs Bureau, joined hands in promoting the United Nations Convention on the Rights of the Child (UNCRC) and children’s rights in Hong Kong by launching the UNCRC - Child Ambassadors’ Scheme. Over the years, the Scheme has evolved into the Children’s Council Project. The Children’s Council Project also emphasizes children’s participation and empowerment. In the review period, with the continued pledged support from Home Affairs Bureau, the Children’s Council 2004 and a Children’s Forum were organized. Children’s Council 2004 The Children’s Council held its inaugural meeting in March 2003 in the Legislative Council Building, where five motions having close relationship with children were moved, presented and debated by 60 Child Councilors. 48 2004-2005 annual report The Children’s Council 2004 was organized between February and July 2004. After months of training, discussion, collation of arguments and drafting of motion documents, the 60 new Child Councilors were all well prepared for the second Children’s Council. Appointment Ceremony of Child Councilors 2004 cum Press Conference was held on 16 May 2004. We were honoured to have Hon Mrs Rita Fan Hsu Lai Tai, President of Legislative Council, to officiate the Ceremony. The second Children’s Council Meeting was held on 22 May 2004 at the Legislative Council Building. The whole day meeting was kindly chaired by Legislative Councilors Hon Mr Fred Li Wah Ming in the morning and Hon Ms Miriam Lau Kin Yee in the afternoon. Three motions concerning children’s participation in education reform, the needs of children in poverty and school bullying were moved and discussed. Report of the Children’s Council 2004 was published in early December 2004 and disseminated to all secondar y schools, NGOs, government officials, legislative councilors, public libraries and overseas child right counterparts. “Have Your Say, Don’t Delay!” Children’s Forum Following the Pre-forum Workshop held on 30 October 2004, more than 150 local child par ticipants aged between 10 and 18 attended the 2-day Children’s Forum on 18 & 19 December 2004. The Forum aimed to explore the level of Hong Kong children’s participation in family, school and community/society as well as the readiness of establishing a permanent Children’s Council in Hong Kong. Besides local par ticipants , 12 over seas child representatives accompanied by cha perons from foreign organizations including Child Rights Foundation (Cambodia), Kids Link Fiji (Fiji), Save the Children Korea (South Korea) and Soong Ching Ling Foundation (China) and 5 overseas guests also attended the 2-day Forum. With the full support and assistance of the School of Early Childhood Education, The Hong Kong Institute of Education (HKIEd), the activity was held at the Tai Po Campus of the HKIEd. The Children’s Forum included three main parts: experience exchange, views exchange and cultural exchange. The Children’s Council Working Committee, formed by the Child Ambassadors and Child Councilors, and the four overseas teams shared their experience in promoting children’s rights in their respective countries/cities and exchanged ideas on the strategies and challenges in setting up a child-led organization. The local child participants shared their views on child participation in family, school and community/society according to the materials they had collected and prepared for the Forum. Views from over 5,000 fellow children had been collected through questionnaires, interviews and on the Internet before the Children’s Forum. We were honoured to have Hon Mrs Rita Fan Hsu Lai Tai, President of the Legislative Council and Mr Chris Wardlaw, Deputy Secretary for Education and Manpower, to officiate the Opening Ceremony and Closing Ceremony of the Children’s Forum respectively. Representatives from Education and Manpower Bureau, Social Welfare Department, NGOs and schools also attended the Childr en’s Forum to listen to the voice of children. More than 300 participants were present. Advocate for Children’s Rights The Child Ambassadors and the 2003 & 2004 Child Councilor s who are interested to continue to promote children’s rights have formed the Children’s Council Working Committee. The Committee has about 80 members and they are striving for a permanent Children’s Council in Hong Kong. The Working Committee initiated the meeting “8•12 Views Exchange on Children’s Rights” with the Legislative Council Election candidates on 12 August 2004 to exchange ideas on child related issues. A total of 31 Child Ambassadors and Child Councilors met 25 LegCo candidates. They urged to establish a Child Commission to raise the unique status of children and set up a permanent Children’s Council as a built-in mechanism to enhance communication between children and the government. The candidates were also urged to care about children’s welfare and the problems children are facing. 49 THE SERVICE In January 2005, the Children’s Council Working Committee published a Report, giving an account on the state of local children from the viewpoints of children. The Report was submitted to the UN Committee on the Rights of the Child. Promoting Children’s Rights The Children’s Council Working Committee conducted a workshop for a child right concern group run by a NGO. A total of 13 group members aged between 6 and 10 attended the workshop on 25 August 2004 at ACA. Our Child Councilors helped the younger ones to understand the concept of children’s rights and the two groups also shared their own experience of participation in the community. Our social worker and a representative of Children’s Council Working Committee were invited as speakers in a seminar on ”The Role of Social Ser vice Agencies in Mobilizing Children and Youth Participation” organized by Hong Kong Council of Social Service on 24 March 2005 to share the experience of partnership between children and adults in child participation and the Children’s Council Project. The Children’s Council website was launched in September 2004 to promote children’s rights and the Children’s Council Project. The website was designed, developed and managed mainly by the members of the Working Committee. (Website: www.childrencouncil.org.hk) Cyber Project 50 2004-2005 annual report Most parents are unable to protect their children from undesirable impacts in the cyber world. As they are not equipped with information technology (IT) nor competent in IT skills, they find themselves gradually alienated from their children with regard to recent IT trends and on the use of information communication technology (ICT) and the internet. During the year under review, ACA initiated a new project, Cyber Project, with the aim to bridge this Digital Divide in families and to promote communication between students and parents in the use of ICT and the Internet and internet safety. By the end of 2003, a group of 14 ACA volunteers had completed a series of training on internet safety. To promote concepts of internet safety in the community, this group worked closely with youth volunteers to formulate and implement promotional activities, including conducting a survey in early 2004 on internet safety and helping out a carnival in May 2004. The survey, “Exploring the Impacts of On-line Activities in the Junior Secondar y School Students”, aimed to explore established patterns of behaviours of junior secondary school students using the internet and possible risks as a result of these patterns. Students in F.1 to F.3 from seven schools participated in the sur vey. Altogether, 1716 valid completed questionnaires were collected. Findings from the survey, including possible risks and impacts of internet addiction, potential traps in ICT and suggestions to the individual users, parents and the government, were made known to the public through a press conference, to arouse public awareness on child safety when using ICT. In May 2004, the group organized a booth in the Dream Home Carnival at Chuk Yuen North Estate to promote internet safety. Through interactive games at different stalls, participants’ awareness in internet safety was heightened in the midst of fun and laughter. 51 THE SERVICE Parent Education Programme: Good Mother Sharing Time Parent education is an important service among ACA preventive child protection services. Under the reporting year, two “Good Mother Sharing Time” programmes were conducted in Tuen Mun Centre. One was conducted for the public from October to November 2004 and the other for members from six Parent Teacher Associations in Tuen Mun, Yuen Long and Tin Shui Wai districts from November to December 2004. Twenty nine parents participated in the first programme which comprised six training sessions. It aimed to convey positive messages of child protection and to enhance participants’ parenting knowledge and skills. The programme was conducted by the Family Corner Volunteer Group. Our “Good Mother Networking Training Manual” was used and different activities like talks, group discussion, roles play and home exercises were organized during the sessions. On completion of the programme, 16 out of 29 participants joined the Family Corner Volunteer Group. The second programme, called “Good Mother Networking Training Workshop”, was conducted by social workers from November to December 2004. Participants were members of Parent Teacher Associations. Altogether, 22 participants joined a six-session training course. The sessions provided a systematic concept-based programme intended to impart information, awareness and skills to the participants on aspects of parenting, especially what children need, their emotions and behaviour. Participants found the contents both helpful and useful. 52 2004-2005 annual report Mass Programme Throughout the year, ACA organized various kinds of activities for publicity and educational and recreational purposes. Two major promotion events were organised: (i) the Dream Home Carnival, conducted on 9 May 2004 (the Mothers’ Day), held at the Chuk Yuen Centre and the skating ground of Chuk Yuen (North) Estate and (ii) the Tuen Mun Centre Promotion Day, held on 8 April 2004 at the Tuen Mun Centre and the public area of On Ting Estate. Both events attracted participation by thousands of residents. On both occasions, the message of child protection was publicized through ceremonies, parents and children workshops, game booths and exhibitions. Other mass programmes included the following: • • • • • • • • • • • • Father’s Day press conference and publication distribution Harlem Globestrotters 2004 Parent-child day camp Visit to Tree Top Cottage Visit to Environment Protection Cottage Parent-child overnight camp Fund raising counter at the Matilda Hospital Fund raising counter at the Shatin Junior College AGM cum fund raising concert Parent-child Christmas Party Visit to Ocean Park Promotion and fund raising counter at King George V College 53 THE SERVICE Volunteer Service 245 volunteers registered as Friends of ACA in the review period. Over the year, the volunteers actively participated in agency functions and worked on particular projects or groups like Healthy Start Home Visiting Programme, the volunteer group of Family Corner, the volunteer group of Stop Family Violence Project. In April 2004, a 2-session training programme was conducted for the 40 new volunteers. In the year under review, our volunteers helped in the planning and organizing of large events like Mother’s Day Programme: the Dream Home Carnival. Other programmes implemented with their help are as follows: - 54 Tuen Mun Centre Open Day Father’s Day press conference and publication distribution Tuen Mun Centre Summer Programmes The Children Therapeutic Group Live translation for case interview 2004-2005 annual report - Parent Education Program (6 sessions) Compilation of telephone data base list Parenting talk conducted by Ms Norman Leban Translation for the annual report AGM press conference AGM cum Fund Raising Concert ACA commercial booth and event game booth at the Matilda Hospital Sedan Chair Race & Children Bazaar Tuen Mun Centre Christmas Party Promotion and fund-raising counter at Shatin Junior College Promotion and fund-raising counter at KGV Fair Fun Fair at the Lai On Estate Compilation of the hotline data monthly statistics Filing/other administration work Leisure corner Duty at the Tuen Mun Centre Library Four volunteers were selected as the Outstanding Volunteer of the Year. They are Miss Leung Pui Ying, Ms Tsang Bik Ha, Miss Wong Ka Kei, and Mr Bobby Yu. Congratulations to them all! Besides, special thanks are also extended to all our volunteers for their dedicated service. 55 THE SERVICE The Mother’s Day Event 56 2004-2005 annual report The Mother’s Day Event: The Most Valuable Family Player Award Presentation and the Dream Home Carnival on 9 May 2004 (Sunday) Mother’s Day is a big event in the city. This year, ACA organized a special programme emphasizing the impor tance of family cohesion: the Dream Home Carnival. Before the event, a ‘Most Valuable Family Players Award’ was organized to encourage family cohesiveness and to cultivate a caring family relationship. Through a writing contest, entrants were asked to write stories about their family to support the ‘most valuable family player’ they nominated. The panel of judges included Mr s. Sophie Leung, chairperson of Women’s Commission, Mr. Yim Yee King (Ah Chung), the renowned artist and Dr. Patricia Ip, ACA chairperson. Four Awardees were selected: the champion: Mr. Yau Cheung, the two first runner ups: Ms. Chung Mui and Ms Karen Lam and the second runner-up: Ms Annie Wong. The Award Presentation was held on Mother’s Day to make this Award more memorable. Their stories were compiled in a collection in the Dream Home Publication which was distributed on Father’s Day. On Mother’s Day, about 1,800 participants joined the Dream Home Carnival at our Chuk Yuen Centre and the skating ground of Chuk Yuen North Estate. The Carnival added fervour and heat to an already hot and sunny Mother’s Day. Events of the day included the open day of Chuk Yuen Centre, the Most Valuable Family Player Award Presentation, children’s workshops, game booths, handicraft corners, parent interactive workshop and fund-raising corner. Of course, the Award Presentation was the highlight of all events. We were honoured to have Mrs. Sophie Leung, the chairperson of the Women’s Commission to officiate the ceremony. Local leaders and representatives from Government offices like Home Affair District Office, Education and Manpower Bureau, Social Welfare Department attended this event to show their support. ACA Ambassador, Miss Nicola Cheung was the master of ceremony. Dr. Chan Yee Shing led a children chorus in the ceremony and Ms. Cheng Pei Pei and Miss Marsha Yuan shared their invaluable experience of their mother-daughter relationship. There were also performances by Chan Shu Kui Memorial School, King’s College, La Salle College and Sik Sik Yuen Ho Tak Kindergarten. We sincerely thank the Fire Service Volunteer Group, the St John’s Ambulance Service and volunteer group of Po Chiu Catholic Secondar y School for their service and assistance on the day. We appreciate the effort of the Friends of ACA for organizing and conducting all the events. 57 THE SERVICE Stop Family Violence 58 2004-2005 annual report “Stop Family Violence - Give Children Back Their Childhood” Project Jointly sponsored by The Committee on the Promotion of Civil Education and Matilda Sedan Chair Race Charities Fund The increase in domestic violence heightened public awareness of its impact on children. Children may get hurt in such violent situations. Witnessing the violence causes them worries and scares them. They may feel ambivalent towards their parents and this hinders their development and growth. They may use violence as conflict resolution or may develop self-harm behaviour. Being a specialized NGO with the aim to cultivate a nurturing and caring non-violent environment for the optimal growth of children, ACA shoulders the responsibility to advocate zero tolerance towards violence. The “Stop Family Violence - Give Children Back Their Childhood” project lasted six months. It aimed at: 1. exploring the impact of family violence, particularly spouse violence, on children; 2. understanding the needs of children who witnessed family violence to provide corresponding services; 3. mobilizing young people to organize educational activities to advocate and promote equality and safety within the family; and 4. raising youth’s awareness of the rights of the child to prevent them using violence in their families. 59 THE SERVICE The project comprised three important components: 1. Volunteer Training Programme A four-session Youth Empowerment Training Programme was held on Saturdays from 24 July to 14 August 2004. Over 30 volunteers were trained on family violence and its impact on children, the basic skills of conducting a survey and programme planning. 2. Survey on Family Violence A survey exploring (a) children’s experiences towards family violence, (b) the impact of family violence on children being exposed to such violence, and (c) service needs of this clientele, was conducted in September and October 2004. Altogether, 2,302 primary four to primary six children responded. Some important areas uncovered by the survey are as follows: i) About half of the interviewees equate physical violence as family violence and neglect the threat of verbal violence and other types of violence. ii) Interviewees’ low alertness to family violence may delay timely intervention. Only 40% of them would seek help when violence first occurred while 63% would seek help only when someone was hurt. About 12% responded that no help was needed as the situation would improve. iii) Over 10% of inter viewees indicated that they did not know which organization could help to handle family violence issues. iv) Of the interviewees, 43.2% would keep silent when faced with conflicts or difficulties, 24.7% would shout to relieve tension , 21.2% would throw things and 9.1% would hit people. v) When bullied 22% of interviewees would ignore it, 18.4% would hit people and 22.2% would not share with others because of shame. vi) Among the interviewees, 63.8% had witnessed parents’ verbal fight or discord, 17.9% had witnessed parents’ fighting. For physical punishment by parents, 17.9% was inflicited by mothers while 16.9% by fathers. vii) On witnessing family violence, 16% would protect their mother, -8.9% would fight back, and 12.4% would lose appetite and 11.9% would have nightmares later. viii) Other types of impact on this group of children resulting from family violence included self blame (32.7%), feeling of hopelessness (25.8%) , fear (24.4%), feeling worried (23.2%), feeling of being misunderstood (21%) and anger (15.4%). 60 ix) Some reasons for parents’ disputes leading to violence included: child discipline (14.1%), lack of spouse’s affection (9.6%) and financial issues (9.5%). x) Over 60% of interviewees had experienced being left alone at home. xi) About 37% of interviewees had previously been involved in household accidents. The number of such accidents was as high as 2,175. The most common were: falls (83%), cuts (60.1%) and crush injuries (44%). 2004-2005 annual report In accordance with the survey findings, we arrived at the following conclusions: i) Schools and social services organizations should be directly responsible for educating children regarding family violence. Aspects should include (i) definition and impact of family violence; (ii) knowledge and skills of self protection amongst children, including how and when to seek help and which organizations can offer help; (iii) how to handle conflicts in a non-violent way; (iv) how to present and communicate one’s feelings and thoughts effectively; and (v) proper ways to handle and report family violence . ii) Social and community organizations should publicize information on family violence. Media can play a very effective part by publicizing information on different types of social service resources when they are making coverage on family violence cases. iii) Government and relevant organizations should establish guidelines on handling family violence. All relevant parties and frontline social workers should be provided with sufficient and continuous training to heighten their awareness and sensitivity when working on cases of family violence. iv) Parents need to address family problems early before the situation becomes more complex or deteriorate. They should also stop using corporal punishment on their children and learn to handle conflicts with non-violent means. v) Children should be equipped with knowledge and information of family violence in order to raise their sensitivity and ability to handle violent circumstances. Mutual support among their own peer group should be encouraged and strengthened. Early report of family violence should be encouraged. vi) Adults should never leave children unattended at home and particular attention should be paid to home safety. vii) When handling family violence cases, relevant parties should place special emphasis on dealing with children’s emotion, behaviour and their subsequent learning problems. Appropriate action plans should be worked out and followed through. To conclude, the result of this survey have alerted us that family violence still exists in various forms and most children are not knowledgeable about family violence. This may constitute a threat to child development and child safety. Government and relevant parties should be more pro-active in preventing family violence and in attending to children’s needs during therapy. There should be zero tolerance towards family violence in our society. 3. Educational Activity To raise public awareness in family violence and its impact on children, two educational activities were organized in the year under review. The first one was conducted on 6 November 2004 at the Central Atrium, G/F of the Olympian City II, and the second one, sponsored by Wong Tai Sin District Council, at the Wong Tai Sin Shopping Centre on 19 December 2004. Dr. Fernando Cheung Chiu Hung, Legislative Councilor, was invited to both activities and gave his message of support to the prevention of family violence. Mr. George Lung Chee Ming, committee member of Committee on the Promotion of Civic Education, attended the activity at Olympian City and Mr. Dr. Albert Li Sze Bay, J.P. of Wong Tai Sin District Council attended the one at Wong Tai Sin Shopping Centre. Volunteers helped in the exhibition corner, the educational workshop “the Children’s Court”, the painting corner “The Family I wish for”, the game booths “Fish for the Right Elements of Prevention of Domestic Violence” and “Throw away Violence”. About 2,000 children and parents attended the two activities. It is hoped that these activities could disseminate the message of “stop family violence” to the community. 61 THE SERVICE Young Explorer in Body Safety & IT Learning Young Explorer in Body Safety & IT Learning is a project targeted to serve the children at kindergarten level and their parents. From January to February 2005, ACA organized activities for this parent-child group to promote concepts of body safety and child protection and to explore learning with IT appliances, mainly using IBM’s Young Explorer and educational software. Parents were encouraged to interact and have more frequent discussions with their children on body safety while using IT. From the feedback of the parents and children they enjoyed the experience in exploring concepts on body safety, child protection and learning of IT usage. Both parents and children enjoyed the process of learning through interactive games, which made understanding concepts easy. They also extended what they had learnt in the parent-child sharing and interaction to their own situation at home. From February to May 2005, some members from the Junior Volunteers Group took turn on duty to help in guiding children and parents to use the Young Explorer software. Their help received much favourable feedback. 62 2004-2005 annual report Junior Volunteers Group In Tuen Mun Centre, the Junior Volunteers Group provided various services in promoting child protection this year. In August 2004, the group conducted a two-session training for 21 children aged between five and nine. Through the use of interactive games, the children’s awareness in body safety was heightened. Also, in November 2004, ten volunteers were trained to conduct the “ACTION! - Child Protection” programme, which served 16 children aged 4-7 on the importance of child protection. They also helped in the preparation and implementation of the “Young Explorer in Body Safety and IT Learning” project for parents and children. 63 THE SERVICE The Father’s Day Press Conference and Dream Home Publication Sponsored by the Schneider Electric (Hong Kong) Limited Father’s Day reminds us of the important role fathers play in families. On Father’s Day this year, ACA conducted a press conference and distributed the Dream Home Publication. The press conference covered a report on the implementation of UN Convention on the Rights of the Child in Hong Kong and the announcement of the Dream Home Publication and the ACA 25th Anniversary Events. Year 2004 marked the tenth anniversary of the extension of the UN Convention on the Rights of the Child to Hong Kong. Through the press conference, it was hoped that both government and public attention could be drawn to the work and effort on rights of children in the local scene. The Dream Home Publication, with the cover designed by Mr. Yim Yee King (Ah Chung), the renowned artist, compiled a collection of family stories written by entrants of the Most Valuable Family Players Competition and drawings by children in activities previously organized by ACA on their perception of safety. The publication was sponsored by the Schneider Electric (Hong Kong) Limited. Special appreciation has to be given to the Friends of ACA and staff of Schneider Electric (HK) Limited who helped to distribute over 1,100 copies of the publications at the Lung Cheung Mall in Wong Tai Sin on the Day. 64 MULTIDISCIPLINARY TRAININGS / SHARING FORUMS Talks/Seminars and Information Dissemination Talks and Seminars ACA was invited to deliver talks and conduct seminars organized by tertiary institutes and different organizations to professionals, parents and children. Topics included overview of child protection in Hong Kong, identification and handling of child abuse cases, prevention of child sexual abuse and sex education, children’s rights, effective parenting and exploration of child development issues. Among the 67 talks conducted in the year under review, 21 were delivered to professionals, 19 to kindergarten, primary and secondar y school students, 12 to parents, 8 to the public and 7 to university students. Altogether, 5,469 participants attended these talks (char t 25), and 86% participants found them helpful and very satisfactory. Information Dissemination Altogether, 14 groups of 204 visitors, including professionals, university students and volunteers, visited both ACA’s Chuk Yuen Centre and Tuen Mun Centre. Information on ACA services and child protection messages was disseminated to them during their visits. 65 MULTIDISCIPLINARY TRAININGS / SHARING FORUMS Fieldwork Placement and Internship Programme As in previous years, ACA provided social work fieldwork placement and internship programmes for students from the Departments of Social Work, Psychology, Sociology, Medicine and Law of tertiary institutes. Students under the social work fieldwork placement programme were given opportunities to handle hotline, investigation and to provide casework services. They appreciated the exposure and handson experience provided in this specialized field of child protection. Students under the internship programme were also given similar exposure opportunities to various services. List of Students for Fieldwork Placement and Internship Programme 66 University of Hong Kong Ms Lau Ka Mei Ms Ho Tsz Wai, Fanny Ms Yu Wing Yan, Joyce Mr Lee King Wai, Chris Mr Ng Chun Lim Ms Wu Yi Man, Eman Ms Wong Sau Man, Mandy Ms Yeung Kok Fung, Sam Ms Fu Yuet Yee Ms Chan Yuk Lam, Karen Ms Tang Lai Ching Ms Tam Yik Shan, Chole Hong Kong Polytechnic University Ms Ng Ching Yih, Susanna Ms Au Wing Yan City University of Hong Kong Mr Lo Ka Hung, Sam Ms Lee Chui Yi, Jessica Chinese University of Hong Kong Ms Ma Cheuk Yee, Cheryl Ms Lam Yat Ning, Elaine Hong Kong Baptist University Mr Wong Kwong Liu Ms Chu Wai Lam, Kanis Ms Chan Wai Tuen, Amelia 2004-2005 annual report Child Protection Training Course Backed by many years of experience in child protection, ACA has been conducting child protection certificate courses since 2000. The courses facilitate sharing with frontline professionals and enable early identification and effective intervention of child abuse cases. In the year under review, three such training courses were conducted. Two certificate courses on child protection and child sexual abuse were organized for professionals on 2-23 June 2004 and between 21 October and 4 November 2004 respectively with 122 participants. Participants came from different professions, including school guidance ser vice, children and youth service, family service, rehabilitation service and education. The third training course on handling and prevention of child abuse was organized for 30 frontline workers of Tung Wah Group of Hospitals as their staff development programme in December 2004. 67 MULTIDISCIPLINARY TRAININGS / SHARING FORUMS Sex Education Online (RTHK eTVonline) ACA endeavour s to promote parent-child sex education and child sexual a buse prevention through var ious educational programmes and the media. In the year under review, ACA continued to provide support and information to the Sex Education Online (www.sexedonline.tv) produced by RTHK eTVonline. We contributed ideas and provided educational materials and resources in the areas of child sexual abuse as well as parentchild sex education. Mrs Priscilla Lui, Director of ACA, who has been one of the resource persons of the website, helped to answer email enquiries from the public. A “Sex Educators Honors Award” was presented to Mrs Lui for her dedication and hard work in sex education in Hong Kong at the “Safer Sex Campaign” cum “Dr. Sex Junior” Graduation Ceremony on 19 March 2005. 68 2004-2005 annual report Comparative Research The Physical and Emotional Punishment of Children in Southeast, East Asia and Pacific Region Child protection is a collective responsibility not only locally but also globally. In 2001, the UN General-Assembly requested the Secretary-General to conduct an in-depth study on violence against children. The International Save the Children Alliance would like to contribute work towards the study End Violence Against Children. Mrs Priscilla Lui, the director of the Against Child Abuse, was invited to serve as the Hong Kong focal point to facilitate and coordinate concerned agencies in Hong Kong to conduct the comparative research on physical and emotional punishment in Hong Kong. Strategic Alliance on Child Protection After three meetings with some of the interested stakeholders in Hong Kong, a Strategic Alliance on Child Protection was formed and its immediate task was to conduct a research to explore the prevalence of physical punishment in Hong Kong. The Hong Kong Council of Social Ser vice, the Department of Psychology of The Chinese University of Hong Kong, Office of Fernando Cheung, Legislative Councillor, The Hong Kong Committee on Children’s Rights, The Hong Kong Association for the Survivors of Women Abuse and the Against Child Abuse were members of the Alliance in this 69 MULTIDISCIPLINARY TRAININGS / SHARING FORUMS collective effort to put an end to corporal punishment on children. The Director of ACA was invited to be the Coordinator of this Alliance. Protocol Workshop A research protocol workshop organized by the International Save the Children Alliance: SEAP Region was held in Bangkok, Thailand from 21 to 23 February 2005. Dr Lin Siu Fung, Lecturer, Department of Psychology, the Chinese University of Hong Kong, and Ms Carmen Liu, Social worker, ACA, agreed to be the researcher and the secretary of the strategic alliance. Both of them attended the workshop. The workshop was an important part of the implementation of the research. Nine regions, including Hong Kong, Cambodia, Fiji, Indonesia, Lao PDR, Mongolia, Philippines, South Korea and Vietnam, were involved in this Comparative Research. Altogether there were 32 participants, including 24 focal points and researchers and 6 resource persons. The workshop was well structured. Valuable opportunities were there for participants from different regions to exchange ideas. It covered the review of work on research questions and secondar y data collection and analysis done by each team from its representing region. Thorough discussions on the protocol development, research tools and ethical strategies were made. We would like to thank the Save the Children, Sweden and the Cathy Pacific for sponsoring the accommodation and air passages for our attendees to this workshop. Research Implementation Data collection is in progress. One primary school and another secondar y school accepted our invitation to allow their students to par ticipate in this study. The detailed analysis would be completed soon. We hope that observations and recommendations made could benefit Hong Kong, as well as other regions around the globe, to understand what kinds of violence our children are facing. Let us work for an end to corporal punishment on children. 70 PUBLICITY & FUND RAISING EVENTS 25th Anniversary Celebration 71 PUBLICITY & FUND RAISING EVENTS The year under review marked the 25th anniversary of the Against Child Abuse. The 25th Anniversary Fund Raising Concert cum Annual General Meeting was organized to: 1) involve celebrities and children in the promotion of the important message of child protection and to draw public’s attention to the World Children’s Day; and 2) raise funds for innovative and proactive child protection programmes for children and their families. Press Conference on 20 October 2004 The Fund Raising Concer t was publicized through a press conference held on 20 October 2004 at the Metropolis Mall. Altogether seven guests, including Ms Cheng Pui Pui, Ms Marsha Yuan, 2R (Ms Rosanne Wong and Ms Race Wong), Mr Hins Cheung, Mr Pacino Wan and our Child Ambassador Ms Nicola Cheung were present to show their support to our work in child protection and to appeal to the public for support of the Concert. Press Conference on 19 November 2004 Another Press Conference was held on 19 November 2004, the World Prevention of Child Abuse Day, to solicit participation of the community to combat family violence and child abuse and to urge the public to support in sharing collective responsibility in ensuring optimal growth and development of our children in a caring, nurturing and non-violent environment. Our Director, Mrs Priscilla Lui and social worker, Ms Kit Wong met with the mass media. Mrs Lui highlighted the child protection, counseling, educational and advocacy roles shouldered by ACA 72 2004-2005 annual report in the past twenty-five years. ACA’s belief that child protection is a collective responsibility was presented. She also appealed to the government to take an active and leading role in involving the entire community in the work of child protection. She also explained to the media the multilevel services targeted to various stakeholders including children, teenagers, parents and parentsto-be, child minders, childcare workers, teachers, social workers and student trainers of various trades. During the conference, Mrs Lui also raised the concern regarding change of funding policy and the budget cut, leading to stresses and strains on agencies with a small staff force such as ACA. These agencies needed resources to handle complex and demanding cases of child abuse and domestic violence and to render both r emedial and preventive services. Mrs Lui presented the trends, characteristics and numbers of hotline, investigation and cases handled in the year under review. She particularly stressed the needs of the ser vice users receiving Social Security and those living in poverty. She also explained the importance in providing intense services at different levels to enable thorough assessment and humane handling with the involvement of both children and parents concerned. L a s t l y, M r s L u i c o m m e n t e d o n t h e importance of having a Child Commission and a Ser ious and Fatal Cases Review Mechanism to r eflect children’s needs and ensure a safe and happy childhood for them. She also reiterated ACA’s appeal to the government to adopt a proactive and strategic approach in the implementation of the UN Convention on the Rights of the Child. Social worker, Ms Kit Wong shared with the media the process and significant role of investigating suspected child abuse cases and the problems encountered. Ms Wong stressed the importance of thorough assessment and engaging clients at the forefront through the intervention process. As an illustration of the service users’ needs of services, Ms Wong’s presentation was followed by a video explaining ACA’s work for one of its service users. 73 PUBLICITY & FUND RAISING EVENTS 25th Anniversary Fund Raising Concert cum Annual General Meeting ACA held this event on 20 November 2004, World Children’s Day, at Jockey Club Auditorium, the Hong Kong Polytechnic University. Ms Elsie Leung GMB, JP, Secretary for Justice of the Hong Kong Special Administrative Region was our honorable guest. Celebrities and student groups, including Mr Hacken Lee, Ms Marsha Yuan, 2R (Ms Rosanne Wong and Ms Race Wong), Mr Hins Cheung and our Child Ambassador Ms Nicola Cheung, the SKH Wei Lun Primary School and the La Salle Secondar y School Chinese Orchestra perfor med at this Fund Raising Concer t. Corporate sponsorships, both in cash and in kind were received. Special thanks are extended to our generous donors, including legislative councilors, ACA Executive members, general public and corporations such as the Universal Music, She & He Ltd., Fa Tin Textile & Fashion (H.K.) Ltd., Yat Fai Flower Printing Industrial Co. Ltd., Swarovski Hong Kong Ltd., CRABTREE & EVELYN, Plastrons Ltd., Protege Professional Career Solutions, Swire Coca Cola Hong Kong and Career Times Online Ltd. for their support. More than HK$380,000 was raised. Fund Raising Events During this year, ACA partnered with different organizations in raising funds. Response was enthusiastic. On 14 November 2004, ACA volunteers helped to man an educational game booth and a fund raising booth at the Bazaar of Matilda Hospital Sedan Chair Race Char ities Fund. There were over 3000 participants. On 27 November 2004, ACA joined the School Fair of Shatin College and Junior School by sending volunteers to man a fund raising booth. Over a thousand parents and children expressed their support and appreciation of services provided by ACA. On 5 March 2005, volunteers helped to promote ACA services and raised fund at the Carnival of King George V School. Over a thousand people participated. 74 2004-2005 annual report Publication / Audio and Visual Production To heighten the awareness of child abuse and to consolidate valuable experience in the field of child protection for reference for other sectors of the community, a project report and a booklet was published and disseminated. The project report had a comprehensive coverage of the Children’s Council 2004, a project jointly organized by Against Child Abuse, the Hong Kong Committee for UNICEF and the Hong Kong Committee on Children’s Rights, with the sponsorship of the Home Affairs Bureau. The project involved 120 Children Councilors, all under the age of 18, who presented and debated motions closely related to children in the two Children’s Council Meetings in 2003 and 2004 held in the Legislative Council Building. The objective of the project was to promote children’s rights, with the ultimate aim of setting up a permanent Children’s Council in Hong Kong. , designed and named by Mr. Yim Another publication this year was the booklet Yee King (Au Chung). It was published on Father’s Day. The booklet promotes harmonious family lifestyle through a collection of touching stories of how family members support each other in times of adversity. Half of the booklet consists of photos of the award presentation on the Mother’s Day’s Carnival and essays submitted by nominators, describing how contestants contributed their efforts to pull their families together. The other half of the booklet displays artwork of children who participated in the “Let Us Grow Healthily” drawing competition - the opening event of ACA’s 1st Child Safety Fundraising Carnival. Themes of child safety and growing up healthily abound in the paintings. 75 STAFF AND ADMINISTRATION Service Performance Monitoring System It is our mission to provide quality child protection services. ACA has followed the guidelines of the Social Welfare Department and commenced the implementation of Ser vice Quality Standards. If you have any questions or comments, or would like to have access to the relevant documents of any SQS, please feel free to contact us. The 16 SQSs include the following: 76 SQS 1 Service Information The service unit ensures that a clear description of its purpose, objectives and mode of service delivery is publicly available. SQS 2 Review and Update The service unit should review and update the document policies and procedures describing how it will approach key service delivery issues. SQS 3 Records The service unit maintains accurate and current records of service operations and activities. SQS 4 Roles and Responsibilities The roles and responsibilities of all staff, managers, the Management Committee and/or the Board of other decision making bodies should be clearly defined. 2004-2005 annual report SQS 5 Human Resources The service unit/agency implements effective staff recruitment, contracting, development, training, assessment, deployment and disciplinary practices. SQS 6 Planning, Evaluation and Feedback The service unit regularly plans, reviews and evaluates its own performance, and has an effective mechanism by which service users, staff and other interested parties can provide feedback on its performance. SQS 7 Financial Management The service unit implement policies and procedures to ensure effective financial management. SQS 8 Legal Obligations The ser vice unit compiles with all relevant legal obligations. SQS 9 Safe Physical Environment The service unit takes all reasonable steps to ensure that it provides a safe physical environment for its staff and service users. SQS 10 Entry and Exit The service unit ensures that service users have clear and accurate information about how to enter and leave the service. SQS 11 Needs of Service Users The service unit has a planned approach to assessing and meeting service users’ needs (whether the service user is an individual, family, group or community). SQS 12 Informed Choices The service unit respects the service users’ right to make informed choices of the service they received as far as practicable. SQS 13 Private Property The service unit respects the service users’ right in relation to private property. SQS 14 Privacy & Confidentiality The service unit respects the service users’ rights for privacy and confidentiality. SQS 15 Complaints Each service user and staff member is free to raise and have addressed, without fear of retribution, any complaints he or she may have regarding the agency or the service unit. SQS 16 Freedom from Abuse The service unit takes all reasonable steps to ensure that service users are free from abuse. 77 STAFF AND ADMINISTRATION Staff Development To meet demanding social needs and the need to handle complex family problems, our social workers are required to equip themselves and refresh their knowledge and skills in various aspects of child protection. Both internal and external staff development programmes, local and overseas conferences and workshops are arranged for them to attend. Local Programme/Conference Apart from the yearly staff retreat, a range of internal staff training programmes was arranged. Themes included child abuse and domestic violence, non-violence training, ‘to have learnt and to be learned’ on child protection, domestic violence intervention, corporal punishment, eco-systemic intervention approach to work on child abuse families, therapy for depression and psychotherapy. Social workers also joined different external staff development trainings. Themes included social welfare blueprint, child protection system in Hong Kong, handling of battered spouse and domestic violence, poverty, family support, the rights of children, children’s commission, human relationships restoration, community child health, attention deficit hyperactivity disorder, racial discrimination, future of new immigrants, corporate social responsibility, best practices for charitable fund-raising activities, parental perception on children’s internet use and conference of human services information technology (Please refer to the following table). Overseas Conference/Workshop Two social workers, Ms Kelly Leung and Ms Carmen Liu attended a workshop in Thailand and an international conference in Australia respectively in the year under review. Ms Leung attended the Save the Children Regional Workshop: National Challenges, Information and Resource Needs in Addressing Corporal Punishment on Children in Southeast Asia Pacific from 5 to 9 April 2004. Ms Liu attended the 15th ISPCAN International Congress and the Pre-congress Workshop from 19 to 22 September 2004 sponsored by Li Po Chun Charitable Trust Fund Committee. They both found the workshop and conference stimulating and fruitful. 78 2004-2005 annual report Staff Development Programmes Organizer Against Child Abuse Sharing of external trainings by ACA social workers: Domestic violence intervention; Corporal punishment workshop held in Thailand; Using eco-system approach to work on child abuse families; Therapy for depression; Psychotherapy Staff Retreat Child Abuse and Domestic Violence (by Prof. Olive Stevenson) Non-Violence Training Workshop (by Josefu Homo Giocoechen) To Have Learnt & To Be Learned on Child Protection (by Dr Jon Conte) Fire Prevention (by Fire Service Department) Hong Kong Council of Social Service Forum on Social Welfare Blueprint Consultative Forum on Social Welfare Blueprint Welfare Blueprint - Workshop on Specific Subjects - Workshop on Corporate Social Responsibility - Workshop on Welfare Financing Insurance Seminar on Insurance for Directors & Officers Liability, Professional Indemnity & Medical Malpractice Digital Solidarity Fund Briefing Session Hong Kong Council of Social Service Multi-disciplinary Seminar on How to Improve the Child Protection System in Hong Kong Hong Kong Medical Association Office of Dr Law Chi-kwong, Legislative Councilor (Social Welfare Constituency) Hong Kong Council of Social Service The 7th International Conference of Human Services Information Technology Applications (HUSITA 7) Human Services Information Technology Applications (HUSITA), USA 79 STAFF AND ADMINISTRATION Hong Kong Council of Social Service Workshop on Basic Concepts on Legislating Against Racial Discrimination Hong Kong Human Rights Monitor Oxfam Hong Kong Hong Kong Council of Social Service Workshop on Impetus of a high repaying rate of flag sales activities Association of Fundraising Professionals (HK Chapter) Limited Hong Kong Council of Social Service Public Seminar on poverty Central Policy Unit of SAR Government Social Welfare Department Sharing Session on The Reference Guide on Best Practices for Charitable Fund-raising Activities Training Package on Domestic Violence - Workshop on Anger Management Multi-disciplinary Seminar on Handling Domestic Violence Tuen Mun District Coordinating Committee on Family and Child Welfare Services Department of Social Work, the Chinese University of Hong Kong Hong Kong Social Workers Association Course on Attention Deficit Hyperactively Disorder in Children Assessment & Intervention Symposium on “Building Professional Competence & Community Capacity to Fight Domestic Violence” Department of Applied Social Sciences, the Hong Kong Polytechnic University Institute of Health Care Hospital Authority 80 Community Child Health - A Multi-Professional Programme 2004-2005 annual report The Hong Kong Committee On Children’s Rights A Forum to establish a Children’s Commission for Hong Kong Centre for Restoration of Human Relationships Two-days Workshop on Certificate Training for Moderator of Human Relationships Restoration Tung Wah Group of Hospitals Research on “Parental Perception on Children’s Internet Use” Press Conference & Seminar Office of Dr Law Chi-kwong, Legislative Councilor (Social Welfare Constituency) Symposium on the Future of New Immigrants after the Shutting Down of New Immigrants Centre Harmony House New Hope Action - Domestic Violence Crisis Management Task Group Forum on “Professional Without Boundaries - Developing a Faultless Method in Handling Domestic Violence” Faculty of Law, The University of Hong Kong Lecture on “The Rights of Children in the 21st Century” Christian Family Service Centre Golden Jubilee Forum on “Rethinking Family Support in 21st Century” Save the Children Workshop: National Challenges Information and Resources Needs In Addressing Corporal Punishment On Children in SEAP Thailand International Society for Prevention of Child Abuse and Neglects ISPCAN International Congress And pre-congress Workshop Australia 81 APPENDICES Appendix 1: Patron, Honorary Advisors & Executive Committee Member 82 2004-2005 annual report Appendix 2: Member Lists of Sub-Committees 83 APPENDICES Appendix 3: List of Staff Members 84 2004-2005 annual report Appendix 4: Service Charts 85 APPENDICES 86 2004-2005 annual report 87 APPENDICES 88 2004-2005 annual report 89 APPENDICES 90 2004-2005 annual report 91 APPENDICES 92 2004-2005 annual report Child Sexual Abuse Hotline & Consultation Service (Chart 16 - 23) 93 APPENDICES 94 2004-2005 annual report 95 APPENDICES 96 2004-2005 annual report 97 APPENDICES 98 2004-2005 annual report Appendix 5: Acknowledgement Our heartfelt thanks to the following organizations and individuals for their substantial contributions in the period under review: The Community Chest of Hong Kong Social Welfare Department The Hong Kong Jockey Club Charities Trust Home Affairs Bureau Committee on the Promotion of Civil Education Li Po Chun Charitable Fund Matilda Sedan Chair Race Charities Fund The American Women's Association of HK Ltd. The Marden Foundation Ltd. Wong Tai Sin District Council We also wish to thank the following organizations and individuals for their generous donations in cash, in kind or in service: Allianz Insurance Allied Properties HK Ltd Belvedere Kindergarten Career Times Online Ltd Chiu Chow Association Crabtree & Evelyn Da Hing (Far East) Co Ltd Dr Kong Footcare Ltd FE Mansonic Assforcharity GTS Int'l Ltd Helene Studio HK Alias Franciscan HK Today's Charitable Fund King Geroge V College Longie Ltd Marden Foundation Ltd Maxbo (HK) Ltd Pacific Century Insurance Co., Ltd Proactive Technology Schneider Electric Shatin Junior College SKH Wei Lun Primary School St John Cathedral St Paul's Co Education College Swarovski Hong Kong Ltd The Mother Care The Salesian Society Tramsformatics College Tsing Yi Trade Association Tin Shui Wai Kindergarten Universal Music Andrew P. Choworowsky Annoymous Donor Karis Au Au King Chi Au Kit Lin Au Yeung Man Yee Brian Lik Chan Chan Bing Woon Christy Chan Edmond Chan Chan Ho Ning Chan Hoi Yin Chan Hok Keung Raymond Ifan Chan Joey Chan Chan Kin Ming Chan Kuen Koon Chan Kwai Yuk Chan Nga Ying Chan Ping Kwong Chan Pui Kwong Rick Chan Rosana Chan Chan Shui Lan Chan Shui Yun Chan Shuk Man Chan Sin Han Chan Sin Sheung Chan Siu Cheung Chan Wing Lim Chan Wing Yeung Chan Yu Kwan Phyllis Chang Ronna Chao Charis Chau Chau Hau Ping Cheng King Tuen Cheng Lee Man Ning Cheng Man Sum Cheng Pei Pei Cheng Shui Yin Cheng Wui Kei Cheuk Ngai Man Huster Cheung Chiu Hing Elaine Cheung Irene Cheung Cheung King Hiu Cheung Sau Yuen, Nichola Cheung Yuet Wah Chiang Kin Chung Choi Siu Ming Choi Sze Man Choi Yuen Ying Chong Chyi Ying Alyce Chong Sok Ling Chow Chun Bong Annie Chu Chu Lai Yin Chu Ming Nga Patricia Chu Chui Wing On Elsie Chung Chung Shu Ming Chung Siu Lai Click Schoech Davicg B Fitzgevald De Heer J.W. Kleijn Fong Wing Ching Sharon Fung Ka Yee Fung Wing Fai Fung Yat Chu Gerald Huang Helen Tinsley Ho Man On Ho Oi Chu Hong Chi Keung Hsu Lai Lai Hui Na Na Hui Yin Fat OBE JP Ian Grenville Cross Ip Lai Sheung Patricia Jim Tak Hing Kam Man Kit Ava Kan 99 APPENDICES Kan Shin Yu Belinda Kong Belinda Kuo Kwan Hang Fan Kwok Lai Ling Kwok Wing Chow Kwok Wing Tak Kwok Yau Yam Danny Kwong Lai Mi Har Lam Chan Lan Tak Gladys Lam For Wick Lam Fung Lam Lam Lai Kuen Lam Moon Hing Vera Lau Hok Bun Andrew Mrs Lau Lau Sau Shing Lau Shek Leung Law Man Shing Law Wai Ying Lee Kar Ming Lee Hacken Lee Lai Ying Lawerence Lee Lee Man Yuk Ching Lee Pui Fan Lee Sai Chan Lee Tung Hai Alan Leong Mrs Leung Leung Chun Wah Leung Lai Ching Leung Lit On Leung Pak Tim Leung Siu Ling Leung Wing Hong Leung Yim Fong Leung Yuen Li Chiu Wah Li Fung Ying Li Sin Ming Li Sin Yee Liu Tsz Lung Liu Yip Keung Anita Lo Lo Kam Wah Lo Yin Ching LST Chan Cho Chak PS Lui Wai Bun Lui Wai Ling Mak Sau Chun Man Chan Wai Motilal Bharwani Mui Kit Fong Kitty Thomas J Mulvey Roger A Nissim James Ng Kitty Ng Ng Yut Ming Ngan Man Shan P & G Kennedy Pang Ming Fung Poon Yuen Shan Razack Evelyn Nancy Rhind Sham Mei Kuen Daisy Hody Sin Olive Stevenson Su Cheng Kung Sun Shiu Ling Maria Tam Tang Ming Tang Wing Ho To Pui Ching Fanny Tim To Tonia Tse Kin Shing Francis Grace Tsoi Tsui Hing Sum Rosanne & Race Wong Wang Yung Chiu Wolfgang Graier Mrs Wong Wong Chi Fun Wong Ching Yee Christopher Wong Wong Chung Cheung Eva Wong Wong Hin Wah Wong Hui Man Wong Lai Chun Wong Lai Han Margaret Wong Wong Mei Cheung Wong Pui Man Wong Ting Kwong Wong Yick Cheung Zachary Wong Wu Wai Fan Brenda Yam King Lok Yang Chuen Liang Charles Andrew Yau Roberta Yau Yeung Lai Ming Yeung Lok Ki Ying Yu Hing Yip Kwan Kit Yu Sum Yee Angela Yuen Marsha Zheng Ge Ru Zhu Tong Special acknowledgement to Mr. Patrick Wong for english editing of this annual report. 100