ASIAN HEALTH SERVICES AnnuAl RepoRt 2009–2010

ASIAN HEALTH SERVICES
Annual Report 2009–2010
Board of Directors
Pancho Chang
President
Carl Chan
Vice President
Anh Tran
Secretary
Vance Yoshida
Treasurer
Connie Chang
Donn Ginoza
Victor Uno
Vivian Chang
Tochau Nguyen
Steve Yee, MD
Gavin Funabiki
Sherilyn Tran
Sherry Hirota
Chief Executive Officer
(Left to right) Steve
Yee, Carl Chan,
Gavin Funabiki,
Tochau Nguyen,
Connie Chang,
Vance Yoshida, Anh
Tran, Donn Ginoza,
Rosaline Kiang
(AHS Foundation
Board), Victor Uno
Caùc Trung Taâm Y Teá Coäng Ñoàng nhö Cô Quan Y Teá AÙ Chaâu seõ ñoùng moät vai troø
chính trong vieäc saên soùc söùc khoeû ñöôïc thöïc hieän cho taát caû ngöôøi daân Myõ.
Community Health Centers like AHS will play a key role in
making universal health care a reality for all Americans.
Dear Friends,
There were many things to celebrate at Asian Health Services in 2010. First and foremost, under the
leadership of President Obama, we have national health care reform. We are witnesses to an historic event
whereby health insurance coverage will be extended to some 32 million currently uninsured Americans.
Health care reform constitutes one big step toward the dream of universal health care, a dream that we at
AHS have been advocating and working toward for 36 years. Community Health Centers like AHS will play
a key role in making universal health care a reality for all Americans.
I am proud to say that during these difficult economic times, AHS stepped up to the challenge and
expanded to better serve the health needs of our community. In Summer 2010, we added two new clinics.
Our new Frank Kiang Medical Center serves residents in the East Lake Merritt area and will, at full capacity,
serve 5,000 patients annually. Named after the late Frank Kiang, community leader, Port of Oakland
Commissioner, and Founder of Metropolitan Bank, the new clinic will provide patients with innovative
services such as health coaching, group visits, and integrative medicine.
Our new Dental clinic, located at the College of Alameda, is the first of its kind in California where a community dental clinic is physically
co-located with a dental assistant training program.
After 36 years of service to the community, we are proud to be moving ever closer to realizing our dream of health care for all.
Thank you for your support!
Sherry Hirota
Chief Executive Officer
Overview of Services & Programs
Clinical Services
Health Education
Adult Care
Access Health Care
Workshops
Pediatric Care
Dental Care
Behavioral Health Care
Selected Specialty Care
Selected In-patient Care
Teen Clinic
School-based Clinic at
Oakland High School
HIV/AIDS Testing &
Counseling
Digital Radiology
Perinatal Care
Labor Coach Program
Nutrition Counseling
Acupuncture
24-hour Patient Call-In Access
Health Coaches & Panel
Management
Diabetes Self-Management
Patient Navigators in Korean,
Vietnamese, Cambodian,
Mongolian & Tagalog
Social Work Services
Family Planning Workshops
Special Programs
Gay Men’s Health
Patient Advocacy Committee
HIV/AIDS Prevention &
Education
Banteay Srei (Empowering
Young Southeast Asian
Women At-Risk of Sexual
Exploitation)
Parenting Workshops
Perinatal Workshops
Teen Pregnancy Prevention
Tobacco Cessation &
Prevention
Support Services
Annual General Patient
Membership Meeting
Financial Eligibility & Health
Insurance Counseling
Interpretation in Cantonese,
Khmer, Korean, Lao, Mandarin,
Mien, Mongolian, Tagalog &
Vietnamese
On-Site Medi-Cal & Healthy
Families Enrollment
Patient Age Distribution
Breast Cancer Risk Profile
of Vietnamese Nail Salon
Workers
Pediatrics
(0–12)
Geriatric
(65+)
20%
15%
12%
33%
Adolescents
(13–19)
20%
Adult
(45–64)
Adult
(20–44)
California Healthy Nail Salon
Collaborative
Cambodian, Chinese, Korean
& Vietnamese Patient
Leadership Councils
Language and Cultural Access
Program
Linguistic Isolation
85%
• Interpreting & Translation
Services
48%
• Health Care Interpreter
Training
31%
9%
AHS
patients
APIs in
Oakland
APIs in
Alameda
County
Total County
population
Health Care Reform
In March 2010, President Obama signed into law the Patient
Protection & Affordable Care Act (health care reform). This historic Act
will improve access to quality health care for all Americans.
For low-income communities, health care reform will reduce health
disparities. Low-income families, minority communities, and other
underserved populations often have higher rates of disease, fewer
treatment options, and reduced access to health care. They are also
less likely to have health insurance than the general population.
Health care reform will improve:
• Preventive care by extending health insurance coverage to include
regular checkups, cancer screenings, and immunizations.
• Coordinated care by calling for chronic illnesses (e.g., diabetes,
kidney disease, heart disease) to be managed by health teams.
• Diversity & Cultural Competence by increasing racial and ethnic
diversity in the health care professions and by strengthening
cultural competency training for all health care providers.
• Access to health care for underserved communities by expanding
the health care workforce who serve low-income communities
and by increasing funding for community health centers like Asian
Health Services.
Key features of health care reform include:
• Insurance companies cannot reject people with pre-existing
conditions.
• Children can remain on their parents’ insurance plans until age 26.
• Medicaid (Medi-Cal in California) coverage is expanded to include all
individuals and families with incomes below 133% of poverty level.
• Health insurance exchanges will be created offering a marketplace
where individuals and small businesses can purchase health
insurance at affordable rates.
• Annual and lifetime caps for health insurance coverage will be
eliminated.
의료 개혁안은 동양인 건강 진료소의 오랜염원이자 지난 36 년간 이루고자 옹호하고
싸워왔던 전국민 의료 보험(유니버샬 헬스케어) 실현에 한층 다가갈 수 있는 역사적인 기회 입니다.
Health care reform constitutes one big step toward the dream of universal health care,
a dream that we at AHS have been advocating and working toward for 36 years.
College of Alameda Dental Clinic
AHS’s newest dental clinic, the College of Alameda
Dental Clinic, opened in Summer 2010. Staffed by
2 dentists, 4 dental assistants, and 2 Patient Service
Representatives, the clinic serves College of Alameda
students, Head Start pediatric patients, and eligible
residents of the City of Alameda.
A partnership between AHS and the College of
Alameda, the clinic is the first of its kind in California
where a community dental clinic is physically colocated with a dental assistant training program.
1st row: Tiffany Sitlin, Huong Le, and Amy Guo
2nd row: Jerick Concepcion and Philip Liao
亞拉米達學院牙科診所是亞健社最新的牙科 診所在2010 年夏天開業。
AHS Patient Insurance Status
該診所是亞健社與 亞拉米達學院共同合作，是加州第一所社區 牙醫診所
與牙醫助理訓練課程共同在一個地 點。
AHS’s newest dental clinic, the College of Alameda Dental
Clinic, opened in Summer 2010. A partnership between AHS
and the College of Alameda, the clinic is the first of its kind
in California where a community dental clinic is physically colocated with a dental assistant training program.
2.5% 4%
6% OPI private
2.5%
CHIP
Medicare
37%
14%
Uninsured
Medi-Medi
34%
Medi-Cal
Frank Kiang Medical Center
Frank Kiang Medical Center, AHS’s newest medical clinic, opened its
doors in Summer 2010. Located in the East Lake Merritt section of
Oakland, the clinic serves 5,000 patients at full capacity. It houses 10
exam rooms and is staffed by a complete team of doctors, nurses,
health coaches, patient navigators, community health educators, social
workers, and nutritionists.
Patients will receive a comprehensive range of services including
Internal Medicine, Pediatric Care, Perinatal Care, Acupuncture, Urgent
Care, Behavioral Health Care, Nutrition Counseling, and 24-hour
Patient Call-In Access. In addition, the clinic also offers health coaching,
group visits, and integrative medicine.
The clinic is named after the late Frank Kiang—community leader, Port
of Oakland Commissioner, and Founder of Metropolitan Bank. Frank
worked tirelessly to raise the standing of Asian Americans locally and
nationally. He passed away in 2007 after a 5-year battle with cancer.
This clinic is dedicated to his memory.
Poverty Level of
AHS Patients
Percentage Below
Poverty Level
70%
.3%
Above 200%
of the
poverty level
29%
100–200%
of the
poverty level
71%
16%
Below the
poverty level
AHS
Patients
9%
6%
APIs in
APIs in
Whites
Oakland Alameda (non-Latino)
County in Alameda
County
Poverty level, as defined by the federal government, is based on income and the number
of people in a household. For a family of four in 2010, poverty level is set at an annual
income of $22,050. “100–200% of poverty level” for a family of four is $22,050–$44,100 and
“above 200% of poverty level” is an annual income of $44,100 and above.
31.2%
Frank Kiang Medical Center, AHS’s
newest medical clinic, opened its doors in
Summer 2010. It houses 10 exam rooms
and is staffed by a complete team of
doctors, nurses, health coaches, patient
navigators, community health educators,
social workers, and nutritionists.
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Cover photo, staff of the Frank
Kiang medical Center
1st row: Livia Young, Rungnapha
Haohankhunnatham, Stephanie Jinli Liang,
Susanna Wong, Jin Young Kwon, Savee
Pralourng, Yoomee Lee, Tiffany Huong Pham,
Kimberly Woo, Vicky Chu, Xuan Mai Thi Do
2nd row: Christine Luk, Steven Chen, Kimberly
Chang, Mychi Nguyen, Suzanne Nguyen, Kerry
Kay, Stephanie Sario, Kevin Hai Truong;
3rd row: Sophalla Touch, Gerelmaa Bataa,
Andie Nguyen, Jinyoung Chun, Prisilla Le
Advocacy: Lake Merritt Project
AHS is proud of its history of community involvement and health
advocacy. The Lake Merritt BART station project is one such example.
The project is a city planning process focused on re-development
in the area surrounding the Lake Merritt BART Station, close to
AHS & Oakland Chinatown and primarily populated by Asians. In
partnership with the City of Oakland, the Oakland Chinatown Chamber
of Commerce, and other community partners, AHS implemented a
community engagement process that reached over a thousand people
through community surveys and local community town halls conducted
simultaneously in Chinese and Vietnamese.
With major freeways at its border and 4,000 vehicles and 3,000
pedestrians per hour at key intersections, Oakland Chinatown faces
great health threats due to traffic, unsafe streets and air pollution, all of
which are major concerns for the community. To address these serious
health threats, AHS is working in coalition with its local community
partners to advocate for environmental and land-use policies that
nurture and support health and wellness. AHS will continue to work
with its patients and partners to ensure a health perspective in the City
of Oakland’s planning process.
Percentage of Residents
Living in the Lake Merritt
BART Station Planning area
based on Ethnicity
White
Hispanic
6%
8%
African
American
13%
Asian
70%
Financial Highlights (fiscal year ended June 30)
2010
2009
REVENUE AND OTHER SUPPORT
Grants and
Contributions
Contributions In-kind
Program Income
Interest & Dividend
Income
Other Income
Total Revenue and
Support
2010
2009
$12,285,442
$ 12,338,900
6,919,836
6,219,186
$19,205,278
$ 18,558,086
Current Liabilities
2,725,964
$ 2,595,356
Long-term Obligations
3,765,000
3,939,567
12,714,314
12,023,163
$19,205,278
$ 18,558,086
BALANCE SHEET DATA (as of June 30)
Current Assets
$9,409,746
$ 7,517,070
6%
2,600,701
1%
2,544,108
Services
11,150,643
157,998
Non-current Assets
Support
Total Assets
Language
Access
to
10,400,122
Community
Care
4%
Community
Health
192,145 Education
231,522
220,463
9%
Dental
$23,511,233
$Services
20,913,285
$18,298,787
$ 16,567,836
2,027,533
1,921,729
80%
Primary Care Net
Services
Assets
Total Liabilities and Net Assets
EXPENDITURE
Primary Care Services
Dental Services
Community Health
Education
Language Access to
Community Care
893,011
859,210
308,950
412,912
Support Services
1,291,801
816,185
Total Expenditure
$22,820,082
$ 20,577,872
$ 691,151
$335,413
CHANGE IN NET ASSETS
NET ASSETS,
beginning of year
NET ASSETS,
end of year
12,023,163
11,687,750
$12,714,314
$ 12,023,163
Revenue
Expenditure
1%
6%
Other
1% Income
Interest &
Dividend
Income
1%
40%
Grants &
Contributions
Program
Income
47%
11%
Contributions
In-kind
Support
Services
Language
Access to
Community
Care
4%
Community
Health
Education
Dental
Services
80%
9%
Primary Care
Services
Patient Leadership Council
Patient Leadership Councils (PLCs) are volunteer health advocates who help to educate the community about health issues, improve health care
access within their respective communities, and provide feedback to AHS from the community. PLC meetings are held monthly for Cambodian,
Cantonese, Korean, Mandarin and Vietnamese community members.
Cambodian
Samoeun Chrun
Huan Bao Yu
JaeYoung Kim
SangGue Son
Hui Shan Zhang
Vietnamese
Tröôøng Cöûu Leâ
Houch Min
Han Kim
Rui Juan Zhang
YoungChoon Ko
ChoonJa Woo
Yan Huang Wu
Ngoïc Lang Tröông
Hai Nguyeãn
Sum Hun
Soneang Chhun
Rui Lian Feng
BooSoon Lee
ChoonHwa Yi
Li Qun Shen
Ngoïc Thanh Traàn
Ngö Khoång
Srey Neou
Kimtha Hang
Isabella Lung
SookYoung Lee
DongHo Yoon
Tiao Yuan Chen
Vaøng Nguyeãn
Kim Oanh Buøi
Sarin Meas
Vin Lybi Chhun
Angela Chen
YoungJa Lee
Shu Lian Wang
Toâ Chaâu Nguyeãn
Ngoïc Dieãm Trònh
Kim Kiet
Julie Toung
Yu Bo Huang
JunSub Lee
Lin Xi
Laâm Leâ
Chaùnh Höng Lö
Chom Prak
Suong Thach
Kin Ming Lam
ShinJa Paek
Yang Zheng
Vilys Vöông
Ngoïc Ñoã
Kin Cheung Lau
KyoungSuk Park
Han Qing Xiao
Muùi Löông
Thu Ñaøo
Chen Min Leung
BokNam Park
Ying Zhou Han
Ngoïc Dung Traàn
Baûn Nguyeãn
Henry B. Tang
ChanKi Park
Bi Tan Tan
Toâ Quyêeân Leâ
Eduardo Collaco
HyoJa Shim
Wendy Cai
JumSook Shin
Yan Chea
Hen Vay
Eng En
Sim Som
Muth Meas
Saroeun Mom
Khoeun Sok
Tim Im
Pheung Real
Sanyin Horn
Saroeun Sin
Boy Hun
Remona Hang
Samrong Hieng
Sophal Ok
Hop Chap
Muy Chi Chao
Cantonese
Bing Quan Ren
Nu Zhong Wu
Yin Kun Yang
Hui Qiong Tang
Li Wen Zhu
Korean
Mei Mei Li
YoungOk Bae
Shao Tang Zhao
KeunSoon Cho
Li Rong Liang
YoonKyung Cho
Wei Yan
InSik Cho
Ronnie K. Lau
HyeYeong Cho
Wai Fong Lau
EunJa Choi
Jie Zhen Gong
Kwi-Im Kim
Yu Li
SeonNam Kim
Siu Fong Tang
SunBin Kim
Jie Bin Wu
YoungKoo Kim
Mandarin
Zhi Rong Dai
Lin Mei Mao
Deng Zu He
Jian Hua Qin
Ke Ren Hong
Ya Zhen Zhang
Ke Li Ling
Khaûi Nguyeãn
Taûng Nguyeãn
Care Providers
George Lee, MD
Medical Director
Huong Le, DDS
Dental Director
Clayton Chan, MD
Associate Medical Director
Family Practice
Nghe Yang, MD
Department Head
Christine Araneta, PA
Kimberly Chang, MD
Frank Kiang Medical
Center Site Director
Tien Lam, MD
Internal
Medicine
Pediatrics
Nutrition
Dental Services
Ricky Choi, MD
Eliza Chan, RD
Ann Chen, DDS
Jing Liu, RD
Joyce Chen, DDS
Behavioral
Health Program
Guei Mei Chiang, DDS
Terry Im, DDS
Chi Le, MD
Flora Chu, LCSW
Wynne Ko, DDS
AMSHO Site Director
Sai-Woon Liang, MD
Daniela Kim, MD
Anson Kwong, DDS
Rayna Yuen, MD
Behavioral Health
Manager
Nancy Chang, LCSW
Huong Le, DDS
Yee-Bun Lui, MD
Department Head
Department Head &
AMC Site Director
Sue Chan, MD
Onna Lo, MD
Clayton Chan, MD
Joan Jeung, MD
Susan Lo, MD
Susan Huang, MD
George Lee, MD
Kevin Li, MD
Arthur Chen, MD
Christina Ng, MD
Stephanie Chen, NP
Gina Nguyen, NP
Steven Chen, MD
Suzanne Nguyen, MD
Tammy Chen, MD
Jenny Riley, MD
Jennifer Chiu, NP
Peter Sam, MD
Binh Dang, MD
Fumi Suzuki, MD
Thien Gangopadhyay,
NP
Karbo Tam, MD, GYN
Kerry Kay, MD
ARC Clinic Site Manager
Jin Young Kwon, MD
Winston Wong, MD
Le Thai, NP
Lisa Yee, MD
Daveena Ma, MD
Mychi Nguyen, MD
Sophia Wong, MD
Dorothy Dang
Jessica Gould, LCSW
Donna Jung, MS
Dental Director
Christina Liao, DDS
Philip Liao, DDS
Tom Love, DDS
Perinatal Care
Education
Mai Tu Ly, DDS
Thuy Quan
Andrew Subido, DDS
Perinatal Program
Manager
Katherine Vo, DDS
Victoria Siu
Nhi Tran
Pamela Wong, DDS
Ryan Yamanaka, DDS
Mission
To serve and advocate for the medically underserved,
including the immigrant and refugee Asian community, regarding their health rights,
and to assure equal access to health care services regardless of
income, insurance status, language, or culture.
ASIAN HEALTH SERVICES
818 Webster Street
Oakland, CA 94607
510.986.6830
www.asianhealthservices.org