sample copy - Video Arts

Transcription

STAGE
2
Y
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Anticipating Change
NG
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N
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TRA ERS
E INHNSON PART
S
U
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JO
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FO F SPENCER
T
O
N ERTY O
PROP
®
The World’s 1 Way To Deal With Change
#
Taking New Actions Now
Gaining
Change
Skills
Moving Beyond Fear
Imagining Real Success
Helping Organizations Achieve
Their Most Important Change
A Training Program To Help
Individuals Gain Change Skills
Based On The World’s #1
Bestselling Book On Change.
“Every once in a while a book comes along that opens a door to the
future. This book has had that effect on me.”
David A. Heenan, Board Member
PETER F. DRUCKER MANAGEMENT CENTER
“Spencer Johnson’s unique insights and storytelling make this a rare
book that can be read and understood quickly by everyone who
wants to do well in these changing times.”
Randy Harris, Former Vice-Chairman
MERRILL LYNCH INTERNATIONAL
“This book is a simple, understandable road map for us to use as we
deal with our own individual circumstances around change.”
Michael Morley, Senior Vice President
EASTMAN KODAK
Helping Organizations Achieve
Their Most Important Change
Who Moved My Cheese? Training
Edition 1
Who Moved My Cheese? Training copyright © 2006 Spencer Johnson, M.D.
All rights reserved. No unauthorized duplication or distribution permitted.
Who Moved My Cheese? and the four characters are trademarks of Spencer Johnson, M.D.
2
The “Who Moved My Cheese?” Phenomenon!
The story of Who Moved My Cheese? was created
by Dr. Spencer Johnson to help him deal with a difficult
change. It showed him that while it was important to take his
changing situation seriously, he didn’t need to take himself so
seriously.
Two decades after the story was created, Who Moved
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My Cheese? was finally published as a book. It soon became a
#1 international bestseller, with one million hardcover copies
in print in the first sixteen months and over ten million copies
printed within the next two years.
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The Cheese Story has spread around the world in many
foreign languages. It has helped millions of people improve
their careers, businesses, and even their health. Some critics
do not understand why so many people find the book so
valuable. They say the story is simple enough for a child to
understand, and it insults their intelligence.
The author has commented that both the fans and the
critics are “right” in their own way. It is not what is in the story
but how you interpret it and apply it to your own situation that
gives it value.
Hopefully the way you interpret the story of Who
Moved My Cheese? and put it into action in your life will help
you find and enjoy the “New Cheese” you deserve.
3
®
The World’s
#
1 Way To Deal With Change
STAGE
STAGE
STAGE
Preparing For Change
Gaining Change Skills
Achieving A Change
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You are here
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Using simple principles and practical ideas from the most
widely read book on change, Who Moved My Cheese?,
Spencer Johnson Partners helps individuals succeed with
organizational change in three stages:
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STAGE 1: Preparing For Change
Who Moved My Cheese? The Movie
STAGE 2: Gaining Change Skills
The Training Program
STAGE 3: Achieving A Change
The Team Process
4
Table Of Contents
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Gaining Change Skills That Help You Succeed In Changing Times
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Where You Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Discovering Your Current Change Skills
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Sniff: Skill #1 – Anticipating Change . . . . . . . . . . . . . . . . . . . 25
“Sniffing out what will most likely happen next”
Scurry: Skill #2 – Taking New Actions Now . . . . . . . . . . . . . . 31
“Scurrying into action to get new results”
Hem: Skill #3 – Moving Beyond Fear . . . . . . . . . . . . . . . . . . . 37
“Recognizing fear and moving beyond it”
Haw: Skill #4 – Imagining Real Success . . . . . . . . . . . . . . . . . 43
“Imagining real success leads you to it”
Bringing It Together . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Using Your Change Skills To Succeed
5
“People who have good change skills, that really help their
company change and succeed, are the most valuable and
secure people in the company, because they are the ones who
are most needed in changing times.”
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Spencer Johnson, M.D.
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6
Welcome!
Gaining Change Skills That
Help You Succeed In Changing Times
W
elcome to the Who Moved My Cheese? Training
program! It is based on the world’s most widely read
book on change – one that has helped millions of people find
something better for themselves.
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Although change is happening everywhere, most people don’t
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think about change itself. They think about work. They think
about life and things happening at home. Whether or not we’re
aware of it, change plays a large role in all of our lives.
The purpose of today’s training is to take a closer look at
change, understand it better, and gain skills to help you face
change with less stress – and more success.
7
Four Change Skills
In today’s changing times, there are four Change Skills that
people around the world are using to deal with change with
less stress. These skills are easy to understand and anyone can
put them to good use.
The following examples introduce the skills you can develop
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throughout this program, and use for your success.
Sniff: Skill #1
Anticipating Change
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You work closely with someone in manufacturing to fill your
customers’ orders. This person keeps saying, “You don’t listen
when I talk to you about meeting deadlines.” They become
less responsive to your written requests and harder to get a
hold of. You continue to assure your customers their orders
will arrive as scheduled. Are you surprised one day when you
fail to meet your top customer’s deadline and they threaten to
stop doing business with you?
Scurry: Skill #2
Taking New Actions Now
Your boss has requested that you launch a new product
immediately. As usual, you brainstorm, research, and hold
meetings after meetings working on the details. When your
team finally begins working on the prototype, your competitor
announces the successful launch of a similar product and the
opportunity for your company is gone. What do you think
happened, or didn’t happen?
8
Hem: Skill #3
Moving Beyond Fear
A new automated system at work will now perform a majority
of your tasks. The skills you’ve developed over the years
may no longer be needed. You repeatedly say how unfair
it is. You feel angry and stressed about the change. What
would be different if you stopped and asked yourself, “What
would I do if I weren’t afraid?” What would it lead you to
do differently?
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Haw: Skill #4
Imagining Real Success
After experiencing rapid growth, your company is expanding
into new markets. Your department has the responsibility of
opening several new office locations. There seems to be so
much to do and little time to do it. People are working harder
than ever with more stress to perform. How could imagining
success in this situation affect how you feel and what
you do?
9
The Movie
Who Moved My Cheese?
Discovering Four Change Skills
T
he value of the movie you are about to see lies in what
you take away from it. Some people may view it as a
silly cartoon, while others will look closer to find what will
help them succeed.
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As the story unfolds, you may begin to recognize the different
Change Skills each of the four characters represents. Which
Skills will you see in the movie that could be most
useful to you?
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Watch
Who Moved My Cheese? The Movie
16 minutes
Entire Group
Entire Group Discussion
What came to mind as you watched the
movie?
10
Entire Group
Entire Group Activity
What did you notice about the characters?
Sniff – (Anticipating Change):
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Scurry – (Taking New Actions Now):
Hem – (Moving Beyond Fear):
Haw – (Imagining Real Success):
11
“The most useful way to find what we need in a
changing situation is to change within ourselves and
find something better.”
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12
Where You Stand
Discovering Your Current Change
Skills
T
he four characters from the movie – Sniff, Scurry, Hem,
and Haw – represent the simple and complex parts
of ourselves. Sometimes we may act like Sniff who sniffs
out change early, Scurry who goes into action soon, Hem
who does not move beyond his fear, or Haw who learns
to adapt in time when he sees that changing can lead to
something better.
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Whichever parts of us we choose to use, we all share
something in common: a need to find our way in the maze
and succeed in changing times!
13
Entire Group
Entire Group Activity
The Four Parts Of All Of Us
While watching this brief video, you may enjoy noticing how
each character could represent the different parts of all of us.
Video Clip:
Parts Of All Of Us
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Understanding Your Own Sniff, Scurry, Hem, and Haw
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Throughout the room you’ll notice posters of Sniff, Scurry,
Hem, and Haw. In a changing situation, which
character would a close friend say you act most
like?
If you anticipate change more than most people, you
may want to stand by Sniff.
If you love going into action and getting things done,
you could move over by Scurry.
If you aren’t sure that change is always a good idea,
you could join the group by Hem.
If you are reluctant to change, but realize the potential
advantage of changing, join the group by Haw.
Now that you’ve selected a character and joined the other
people at the corresponding poster, share your thoughts on
what scares and excites that character about change. You can
use the following page to write down your ideas.
14
Small Group Discussion
What scares and excites you about change?
Sniff
What scares you the most about change?
What excites you the most about change?
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Scurry
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Hem
Haw
15
Discovering
Your
Change
Skills
Discovering
Your
Current
Change
Skills
Individual Exercise
Your Change Skills
The following questionnaire will help you determine
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your current level of Change Skills, including your
change readiness, anticipation, and energy.
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Complete the Change Statements
This exercise takes approximately 20 minutes to
complete.
16
Discovering Your Change Type
AN A-MAZING CHANGE PROFILE
Change Statements: Agree or Disagree?
Instructions:
Use the enclosed answer sheet to indicate your level of agreement or disagreement with each statement below.
Please read the instructions on the answer sheet before you circle your responses.
11.
12.
13.
14.
15.
16.
17.
18.
19.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
2
People would say I am generally “set in my ways.”
I often wish my life would just stay the same.
I find it easy to change my ways if I need to.
I am fearful whenever I’m faced with making a
decision that could change my life.
I always look forward to what the next day will
bring.
I am usually skeptical of new opportunities.
I avoid situations in which I am unfamiliar with
the people and the surroundings.
If I have a problem to solve, I spend time thinking
about all possible solutions before taking action.
Sometimes I try to solve a problem without all of
the information I need.
People who know me would say I am “fast-paced”
and “on the go.”
Compared to others, I’m usually the last to accept
major changes that occur at work or at home.
I have difficulty adapting to new or changing
situations.
I believe people have little control over the
changes that occur in their lives.
When a major change is about to occur at work
or in my life, I often worry about what might
happen to me.
I look forward to changes occurring in my life.
I like to seek out new challenges and
opportunities.
I actively look for ways to make positive changes
or improvements at work.
I see life as a constant adventure that should be
explored.
I have a knack for anticipating major changes
before they actually happen.
20. I tend to jump at new opportunities instead of
carefully exploring each alternative.
21. At work, I’m usually open to trying new ways of
doing something, even when the old way worked
fine.
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22. It is difficult for me to change my actions or
opinions once I have made up my mind.
23. I think the good things that happen to people are
mostly a matter of luck.
24. I usually feel quite confident when trying
something new.
25. It’s hard to look for the best in life when so many
things go wrong.
26. Once I find something I like to do, I rarely keep
my eye out for something better.
27. I believe that once I achieve my ultimate goal, I
will be able to relax and enjoy it indefinitely.
28. I prefer a stable life over one that is constantly
changing.
29. I am usually among the first to notice when a
major change is about to occur.
30. I am more spontaneous than conservative.
31. I find it easy to adapt to a new environment.
32. I prefer to keep my schedule flexible.
33. I think people can almost always influence the
good or bad things that happen to them.
34. I usually feel anxious or nervous when faced with
a problem.
35. When changes occur in my life, I try to look for
something good to come out of them.
36. I like to read about new things.
37. With respect to making changes or
improvements, I tend to agree with the statement
“If it ain’t broke, don’t fix it.”
©Copyright 2000 by Spencer Johnson, M.D. & Right Management Consultants — This Change Profile may not be reproduced without written permission.
17
Discovering
DiscoveringYour
YourChange
ChangeSkills
Skills((contd
contd))
Change Statements: Agree or Disagree?
Continued
38. I value stability in life.
39. I am able to notice subtle changes in my
surroundings.
40. When faced with a problem, I try to gather as
much information as I can.
57. I think it’s important to experience everything I
can in order to get the most out of life.
58. I believe most people would benefit from trying
new things.
59. When I'm faced with problems in my life, I can
easily think of several ways to solve the problem.
60. I often act before thinking.
61. I prefer my surroundings to be familiar and
predictable rather than varied and changing.
62. I tend to become attached to my surroundings,
which makes it difficult for me to change.
63. When something is about to go wrong, there is
usually little I can do to stop it.
64. I get upset when things don’t go as planned.
65. I feel unhappy when I think about the future.
66. I look for new ways of accomplishing my tasks at
home or at work.
67. I often long for the way things used to be.
68. I believe change is inevitable and should be
accepted.
69. Change usually takes me by surprise.
70. Before making an important decision, I try to
think through all possible outcomes.
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41. I am most comfortable when my life is stable.
42. I find it easy to adjust to new surroundings (e.g.,
a new office, a new neighborhood).
43. I feel as if problems always seem to “find” me.
44. Even when my life is chaotic, I remain calm and
focused.
45. I often predict that things will turn out for the
worse but later realize they worked out better
than I had expected.
46. When in a new place, I like to explore my
surroundings.
47. I believe that when things are working well, there
is no reason to change anything.
48. I agree with the saying “Variety is the spice of
life.”
49. When I walk into a familiar room, I can tell
immediately if something has changed.
50. Information is often the key to problem solving.
51. I have difficulty “bouncing back” from major
changes that occur in my life.
52. I don’t usually mind when a situation I’m
involved in starts to change in some way.
53. When good things happen to me, it’s usually
because of my hard work.
54. I feel comfortable in ambiguous or uncertain
situations.
55. When I think about the future, I tend to focus on
the difficulties that I’ll have to face.
56. I enjoy learning about new things.
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18
This is the end of the Change Statements!
After you have circled all of your answers on the enclosed scoring sheet,
remove the white answer sheet to reveal the yellow scoring sheet.
Scoring instructions are provided on the scoring sheet.
3
Plotting Your Change Profile Scores
Instructions:
1) Place the numbers in the eight shapes from your answer sheet into the eight matching shapes on this page.
2) In the graphs next to each shape, find your score for each shape on the white (top) row.
3) Circle the matching number in the shaded (bottom) row.
4) Write the number you circled in the shaded row on the line to the right of each of the FIRST SIX GRAPHS.
5) Add the number in the six lines to the right of the graphs and place the total in the triangle shape below.
6) In the graph to the left of the triangle, find and circle your score on the white (top) row and the shaded bottom row.
7) The bottom three graphs show whether you scored as Hem or Haw (Change Readiness), Lower Sniff or Higher Sniff
(Change Anticipation), and Lower Scurry or Higher Scurry (Change Energy).
Go to the next page when completed.
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Enter shade
row number
here
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4 When you have finished
plotting your scores, refer to the charts on the following pages to learn more.
19
Interpreting Your Scores
Interpreting Your Sniff and Scurry Scores
Change Skills
Change Anticipation (Sniff)
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Lower Sniff
Higher Sniff
•You are less able to notice early changes in your
environment.
•Your “radar” is often on, as you notice or predict
potential changes in your environment.
•You do not typically initiate conversations about
ways to improve a situation.
•You often look for signs of forthcoming change and
are able to prepare effectively for change.
•You are more present-oriented and are less able to
prepare for forthcoming change.
•You focus on tomorrow’s possibilities more than
today’s needs.
•You rely on others to think about what needs to be
done to prepare for the future.
•You see change as an improvement and can’t always
understand why others don’t see it.
•You are less likely to see and appreciate
opportunities for future change.
•You create enthusiasm for the benefit of change.
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Change Energy (Scurry)
Lower Scurry
•You are not as likely to initiate change.
•You are able to react and initiate change quickly.
•You tend to take a slow, methodical approach when
faced with new or changing situations.
•Your strength is that you can take action quickly
when dealing with new or changing situations.
•You avoid taking action in new, unfamiliar ways.
•You may appear impulsive if you are not focused on
only the few important changes that are needed.
•You are likely to look around to see if others are
changing and notice what happens to them first
before actually changing yourself.
•You usually do not react as quickly as you need to in
changing situations.
20
6
Higher Scurry
•If you are not careful, you can initiate too many
changes for most people to absorb.
•You approach new activities with energy and
enthusiasm that can help you change in time.
Interpreting Your Hem and Haw Scores
Change Readiness
The goal of scoring and plotting your Change Profile results is to discover your level of Change Readiness and
Change Skills to help you succeed in changing times. The tables below provide a more detailed description of
some of the typical qualities of individuals who are either low or high on the various Change Profile
characteristics. If your scores on any of the graphs were closer to the middle,you are likely to share some of the
qualities of both types of individuals.
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Change Readiness (Overall and Component Scores Hem - Haw)
Lower Change Readiness (Hem)
Higher Change Readiness (Haw)
Less prepared to accept,
initiate, and manage change
More prepared to accept,
initiate, and manage change
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Flexibility: You may take a conservative stance and
resist opportunities.You may have difficulty
accepting, adapting, and adjusting to change.
Perceived Control: You may perceive that you have
little control over outcomes (what happens to you) in
your life.You may believe in fate and feel a lack of
control over changes in your life.
Steadiness: You may yearn for stability.Your typical
reaction to change may be to seek safety and security.
Your typical emotional reaction to changing
situations or potential changes may be characterized
by anxiety, fear, and/or tension.
Optimism: You have a cautious outlook toward
change opportunities and the future in general.You
may be pessimistic about change.
Change Seeking: You prefer stable, predictable
situations.You may not seek out opportunities for
personal or external changes in life.You like things
the way they are or the way they were.
Change Comfort: You believe that if a situation is
comfortable and familiar, there is no reason to
change it.
Flexibility: You accept changes and are able to adapt
easily when change occurs.You may be
accommodating and flexible when presented with
positive change opportunities.
Perceived Control: You perceive that you have control
over outcomes (what happens to you) in your life.You
may believe you can choose change opportunities and
manage changes in your life.
Steadiness: Your steadiness is your ability to change
as situations change. The situations may not be
steady but your adaptive response is.
Your typical emotional reaction, compared to most
people, is that you are confident, calm, and have a
steady nature when faced with change.
Optimism: You are generally optimistic and have a
positive outlook about change and its many
opportunities and about the future in general.
Change Seeking: You may seek out opportunities for
personal or external changes.You enjoy variety.You
may tend to look for change just for the sake of
changing.
Change Comfort: You believe change is desirable and
value change over stability.You are uncomfortable if
things don’t improve.
5
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Interpreting Your Scores
Change Skills
Your change scores from page 19 can be recorded in the shapes below. Next,
summarize your scores by circling where you landed on each change scale.
My Score is:
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On the Change Readiness scale, I scored closer to:
(Circle one) Hem or Haw
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On the Change Anticipation scale, I scored closer to:
(Circle one) Low Sniff or High Sniff
On the Change Energy scale, I scored closer to:
(Circle one) Low Scurry or High Scurry
22
Partner Discussion
What did you learn about yourself?
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What did you discover about your change readiness,
anticipation, and energy?
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What did you find most useful about what you learned?
23
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“When you anticipate change, and prepare for it, you feel
more in control, and are not as stressed by it.”
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24

sample copy - Video Arts

Transcription

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