Step 1 - EZWatch
Transcription
Step 1 - EZWatch
I ns t al l at i on Gui de & Us erManual Di gi t alSur vei l l ance Sof t war e Ver s i on 4. 0Hi Def Table of Contents 1 System Requirements 1.1 Professional Grade Minimum System Requirements 1.2 Business Grade Minimum System Requirements 2 Quick Start Guide 5 5 5 7 2.1 Identifying Your EZWatch Pro Capture Card 7 2.1.1 Professional Grade Capture Card 2.1.2 Business Grade Capture Card 7 7 2.2 Hardware Installation 2.2.1 Installing the EZWatch Pro Capture Card 2.3 Software Installation 2.3.1 Installing the EZWatch Pro 4.0 Software and Capture Card Drivers 2.4 Main Console Introduction 2.4.1 Main Console Operation Buttons 3 Software User Manual 3.1 Schedule Configuration 3.1.1 Always Record 3.1.1.1 24 Hours, Always Record 3.1.1.2 Non-24 Hour, Always Record 3.1.2 Record on Event 3.1.3 Record on Motion 3.1.4 Comprehensive Schedule Configuration 3.2 Encoding Options Configuration 3.2.1 Start Configuration 3.3 Edit Mode 3.4 Operation Mode 3.4.1 Device and Map Tree List 3.4.2 Information and Preview Window 3.5 Configuration Button 3.6 Setting 3.6.1 3.6.2 3.6.3 3.6.4 3.6.5 3.6.6 3.6.7 3.6.8 3.6.9 3.6.10 3.6.11 General Setting Tab Camera Setting Tab Input/Output (I/O) Device Configuration PTZ Configuration Tab Main Console PTZ Control Panel Hotline Configuration Tab User Account Configuration Tab Privilege Address Book Tab Monitor Display Tab Joystick Tab 3.7 Additional Configuration Menu Options Table of Contents 8 8 9 9 12 13 15 15 16 16 16 16 16 18 19 23 25 27 27 28 28 29 29 31 34 35 37 38 39 40 40 41 42 43 Page | 1 3.7.1 3.7.2 3.7.3 3.7.4 3.8 3.9 3.10 3.11 3.12 3.13 3.14 3.15 Save/Load Configuration Video Source (Business Grade Only) Counting Application POS Application Counting Application Tab Counting Application (Diagram) Tab Point Of Sale (POS) Log Backup System Deleting Recorded Video and Information About Main Console Network Service Configuration Live Streaming Server 3.15.1 Main Tab 3.15.2 Black/White List Tab 3.15.3 Performance Tab 3.16 Remote Playback Server 3.16.1 Main Tab 3.16.2 Black/White List Tab 3.16.3 Performance Tab 3.17 3GPP Server 3.17.1 Main Tab 3.18 Remote Desktop Server 3.18.1 Main Tab 3.19 Central Management Server 3.20 Playback Configuration 3.21 Playback Toolbars 3.21.1 Open Record 3.21.2 DateTime Search Dialog Window 3.21.3 To Withdraw the Record 3.22 Alarm Event Types 3.22.1 3.22.2 3.22.3 3.22.4 3.22.5 General Motion Foreign Object Missing Object Lose Focus Camera Occlusion 3.23 Remote Server 3.24 Playback Setting 3.24.1 General Tab 3.24.2 On Screen Display (OSD) Tab 3.24.3 Point Of Sale (POS) Tab 3.25 Enhancement 3.25.1 Filter Setting 3.26 Save Video 3.27 Save Image 2 | Page 44 44 44 46 47 47 48 48 50 50 51 52 52 54 55 55 56 57 57 57 57 58 58 59 59 60 63 63 65 66 66 66 67 67 67 67 69 69 70 70 71 71 71 72 Table of Contents 3.28 3.29 3.30 3.31 Print Backup Log Viewer Smart Guard Configuration 73 73 74 74 3.31.1 Event Configuration 3.31.2 Assign a Camera Event 75 75 3.32 Event - Signal Lost 3.32.1 Basic Tab 3.33 Event - General Motion 3.33.1 Basic Tab 3.33.2 Advanced Tab 3.34 Event - Foreign Object 3.34.1 Basic Tab 3.34.2 Advanced Tab 3.35 Event - Missing Object 3.35.1 Basic Tab 3.35.2 Advanced Tab 3.36 Event - Lose Focus 76 76 77 77 78 79 79 80 81 81 82 83 3.36.1 Basic Tab 3.36.2 Advanced Tab 83 84 3.37 Event - Camera Occlusion 85 3.37.1 Basic Tab 3.37.2 Advanced Tab 85 86 3.38 Event - Digital Input 3.39 Action 87 88 3.39.1 Action Type 3.40 Remote Access Configuration 3.40.1 3.40.2 3.40.3 3.40.4 3.40.5 3.40.6 3.40.7 90 Anti-Virus Programs Software Firewalls Hardware Firewalls Is your modem a router? My modem is NOT a router My modem IS a router Setting up Port Forwarding 91 91 91 91 92 92 93 3.40.7.1 Business Connections 3.40.7.2 Personal Connection 93 94 3.41 Remote Access Connection 3.41.1 Installing the Remote Live Viewer 3.42 LiveView Setting (Site Setup) 3.42.1 Server Tab 3.42.2 Group Tab 3.43 On Screen Display (OSD) Tab 3.44 Joystick Tab 3.45 Remote Live Viewer Console Table of Contents 88 94 94 96 96 97 98 98 99 Page | 3 3.45.1 Internet Explorer Web View 3.45.2 Remote Desktop Viewer 100 101 3.45.2.1 Installing the Remote Desktop Viewer 101 3.45.3 DBTools (Database) 102 4 “How To” Guides 4.1 4.2 4.3 4.4 4.5 How To Make a Twist-On BNC Video Cable Fitting How To Wire a Multi-Camera Power Supply and Extend a Camera’s Power Cable Camera Placement and Connection Tips How To Set Up Internet Access Using EZWatchIP How To Set Up Pan/Tilt/Zoom Cameras 4.5.1 Hardware Set Up for Netcom Module 4.5.2 Camera Settings 4.5.3 Software Set Up 5 FCC Compliance 5.1 FCC Compliance Statement 5.2 FCC Warning 6 License Agreement 6.1 Legal Agreement 6.2 Software Product License 6.2.1 6.2.2 6.2.3 6.2.4 6.2.5 6.2.6 Grant of License Other Rights And Limitations Termination Upgrades Infringement & Copyright Limits Of Liability 6.3 Trademark 6.4 Customer Support 6.4.1 EZWatch Pro Technical Support 7 List of Figures 4 | Page 105 105 105 106 107 109 109 110 111 115 115 115 117 117 117 117 117 117 117 117 117 118 118 118 119 Table of Contents 1 System Requirements 1.1 Professional Grade Minimum System Requirements CPU RAM Hard Disk Motherboard Display Resolution OS Network (IP) EZKIT-32PR EZKIT-16PR EZKIT-12PR EZKIT-8PR Intel Intel Intel Intel Core2Duo P4 P4 P4 2.0 GHz 3.0 GHz 2.8 GHz 2.4 GHz 1 GB 512 MB 512 MB 256 MB 750 GB 500 GB 320 GB 200 GB Intel 845, 945, 965 chipset or above (Intel Chipset and ASUS vendor recommended) ATi Radeon 9200, nVIDIA GeForce FX-5200 or above. (ATi recommended) 704 x 480 Microsoft Windows 2000, XP, or Vista 100 baseT or above (Gigabit LAN recommended) EZKIT-PR Intel Celeron 2.0 Ghz 256 MB 160 GB 1.2 Business Grade Minimum System Requirements CPU RAM Hard Disk Motherboard Display Resolution OS Network (IP) EZKIT-32BU EZKIT-16BU EZKIT-12BU EZKIT-8BU Intel Intel Intel Intel Core2Duo P4 P4 P4 2.0 GHz 3.0 GHz 2.8 GHz 2.4 GHz 1 GB 512 MB 512 MB 256 MB 750 GB 500 GB 320 GB 200 GB Intel 845, 945, 965 chipset or above (Intel Chipset and ASUS vendor recommended) ATi Radeon 9200, nVIDIA GeForce FX-5200 or above. (ATi recommended) 704 x 480 Microsoft Windows 2000, XP, or *Vista (*XP Compatibility Mode) 100 baseT or above (Gigabit LAN recommended) EZKIT-BU Intel Celeron 2.0 Ghz 256 MB 160 GB ►►Warning Please verify the performance of any PC on which you are installing the EZWatch Pro video surveillance system. Failure to meet the minimum computer requirements listed above may result in poor system performance. System Requirements Page | 5 This Page is Blank 6 | Page 2 Quick Start Guide This Quick Start Guide is designed to help you get your EZWatch Pro surveillance system activated and operational as quickly as possible. 2.1 Identifying Your EZWatch Pro Capture Card This section helps you identify the type of capture card you are installing. There are two types of capture card recognizable by their size, shape, and color: Professional Grade Capture Card and Business Grade Capture Card. 2.1.1 Professional Grade Capture Card Fig. 1. Professional Grade Capture Card 2.1.2 Business Grade Capture Card Fig. 2. Quick Start Guide Business Grade Capture Card Page | 7 2.2 Hardware Installation 2.2.1 Installing the EZWatch Pro Capture Card ■■ Step 1 Turn off your PC. ■■ Step 2 Insert each capture card into an available PCI slot on your motherboard. Fig. 3. Inserting a capture card into a PCI slot ►►Note Each Professional Grade Capture Card includes an internal audio connection cable. This cable connection is not required if you do not intend to use the audio feature of the EZWatch Pro software. Instructions on installing the internal audio cable are listed below. ►►Note No audio cable connection is needed if you are using the Business Grade Capture Card, as it is already built-in. ■■ Optional (Professional Grade Only) Connect one end of the internal audio cable to the OUT connection of the capture card. Fig. 4. 8 | Page Connecting an internal audio cable to a capture card Quick Start Guide Connect the opposite end of the cable to either an AUX or CD input on your motherboard or sound card. Fig. 5. Connecting an internal audio cable to a motherboard This cable connection allows you to monitor live audio through your PC. ■■ Step 3 Connect the external video/audio cable splitter to the capture card. Business Grade Capture Cards Each external video/audio cable splitter has one Audio Input for every four Video Inputs. The video connections are labeled V1 through V4 and the audio connection is labeled A1. Professional Grade Capture Cards Each external video/audio cable splitter has one Audio Input for every one Video Input. The video connections are labeled VID1 through VID4 and the audio connections are labeled AID1 through AID4. Fig. 6. Quick Start Guide External video/audio cable splitters connected to a capture card Page | 9 2.3 Software Installation 2.3.1 Installing the EZWatch Pro 4.0 Software and Capture Card Drivers ■■ Step 1 Insert the EZWatch Pro 4.0 Software CD into the CD-ROM or DVD-ROM drive of your computer. ■■ Step 2 The autoplay menu for the disc will be displayed. If it does not display, click on the My Computer icon and locate the EZWatch Pro Software disc under Devices with Removable Storage. Open the disc by double-clicking on the icon. Locate the Setup.exe file to begin installing the EZWatch Pro Software. Fig. 7. Setup.exe icon ■■ Step 3 Follow the Windows Installation Wizard instructions. First select the language English and click Next. Accept the Software License Agreement and click Next to continue. Type a Username and Company name and click Next to continue. (If you do not have a company name simply use your last name.) ■■ Step 4 For initial installations, choose Complete and click Next. Choose Custom for computers used only for remote viewing or playback. You may install the system to a preferred directory and choose only the feature(s) you want to install to the PC. 10 | Page Fig. 8. Choosing Custom install for remote viewing and playback computers Fig. 9. Selecting MainConsole, Playback, and LiveView for Custom install Quick Start Guide ■■ Step 5 You will now see Ready to Install Program. Click on the Install button. The software will now install automatically. ■■ Step 6 After the software has been installed, a prompt will appear asking if you want to install the drivers for the card. Click Yes on the prompt, then follow the on-screen instructions to automatically install the drivers for your capture card(s). Fig. 10. Installing all-in-one driver for capture cards ■■ Step 7 After the drivers have been loaded, you are given the option to install Motherboard Monitor 5 (MBM5). MBM5 is a completely optional program designed to allow you to monitor the health of your computer while the camera system is in operation. It will allow you to keep an eye on CPU temperature, motherboard temperature, etc. Please note that not all motherboard models are supported. If you are unsure whether or not to use this feature, it is safe to just click No. ■■ Step 8 The software is now installed. The last step is to assign a password to EZ Watch Pro 4.0. The software will ask you to enter a password when you launch the Main Console program the first time. Go to Start, then All Programs, then go to the EZ Watch Pro 4.0 folder and click on Main Console to launch the program. You will be required to enter your desired password twice. The default username, admin, can be changed only after the software has been installed and configured. ►►Warning Please make a note of the default username 'admin' and your chosen password. If this username/password is misplaced or forgotten, you will be locked out of the Main Console. This will require a complete uninstall and reinstall of your EZWatch Pro 4.0 Software. All existing settings and configurations will be lost. Quick Start Guide Page | 11 2.4 Main Console Introduction The Main Console is used for camera viewing, activating scheduled recording, smart guard set up, and configuring system settings. Camera Images Information Window Minimize Button Exit Button Screen Divisions Operation Icons Pan/Tilt/Zoom Camera Controls Fig. 11. Main Console window Camera Images The real-time images of your cameras will be viewable here. Information Window This will display date, time, free HD space, CPU temperature, fan speed, and customized text. ►►Note Some options (CPU Temperature, Fan Speed, etc.) may require MBM5 to be installed and configured. Minimize Button Minimize the Main Console window. Exit Button Shut down the Main Console or log out current user. Screen Divisions Allocate the sub-screen display by clicking on the desired layout button. To switch to single camera display, double click on a particular sub-screen. Double click on the screen again to regain previous screen division layout. 12 | Page Quick Start Guide 1 Screen 6 Screens 4 Screens 9 Screens 13 Screens N screens 10 Screens 16 Screens 13 Screens Rotate all Screens Switch to Full Screen 17 Screens Fig. 12. Screen division menu in Main Console Operation buttons Refer to the next section for details. Pan/Tilt/Zoom Camera Control This is used to control the movement and functions of PTZ cameras. Refer to Main Console PTZ Config in 3.6.5 Main Console PTZ Control Panel on Pg. 37 for more details. 2.4.1 Main Console Operation Buttons Playback Start Guard Schedule Config Fig. 13. Operation buttons in the Main Console Start This button allows you to activate/deactivate the various services within the Main Console. Key Features • Manually Start/Stop Recording Schedules and Smart Guard System (3.2.1 Start Configuration on Pg. 23) • • Lock the Main Console System (3.2.1 Start Configuration on Pg. 23) E-Map Configuration (3.2.1 Start Configuration on Pg. 23) Quick Start Guide Page | 13 Playback This button allows you to search and view recorded video. Key Features • • • Playback Recorded Video (3.20 Playback Configuration on Pg. 59) Export and Save Individual Video Files (3.26 Save Video on Pg. 71) Backup of Multiple Video Files to a DVD/CD/HDD (3.29 Backup on Pg. 73) Schedule This button configures the recording schedules and sets up the encoder configuration. Key Features • • • Motion Detection Recording (3.1.3 Record on Motion, Pg. 16) Schedule Recording (3.1 Schedule Configuration, Pg. 15) Resolution and Frame Rate Settings (3.2 Encoding Options Configuration, Pg. 20) Guard This button allows you to add/edit type(s) of events that you want to detect and automate notifications. Key Features • Missing or Foreign Object, Video Loss, and Other Events (3.31 Smart Guard Configuration on Pg. 74) • Sound/Alarm, Phone Call, E-Mail, and Other Notifications (3.39 Action on Pg. 88) Config This button allows you to configure the general settings which determine the overall functionality of the Main Console. Key Features • • • • • • User Account Settings (3.6.7 User Account Configuration Tab on Pg. 39) • Pan/Tilt/Zoom Camera Configuration (3.6.4 PTZ Configuration Tab on Pg. 35) 14 | Page Video Storage Configuration (3.6 Setting on Pg. 29) Network/Remote Viewing Services (3.14 Network Service Configuration on Pg. 51) Auto Startup of Services (3.6 Setting on Pg. 29) IP Camera Configuration (IP Camera Configuration on Pg. 32) Saving and Loading Personal Settings (3.7 Additional Configuration Menu Options on Pg. 43) Quick Start Guide 3 Software User Manual 3.1 Schedule Configuration Launch the Schedule Configuration window by clicking the Schedule button in the Main Console. Schedule Fig. 14. Schedule Button in Main Console Operation menu bar By default, the initial recording schedule for each camera is set to 24 hours, Always Record, as shown in the Time Table of the Schedule Configuration window in Fig. 15. The red bars in the Time Table indicate each camera is recording 24 hours. Configure Time Table Fig. 15. Schedule Configuration window You can modify or add different types of recording schedules for each camera using the Configure button. The three (3) different types of recording schedules are Always Record, Record on Event, and Record on Motion. Software User Manual Page | 15 3.1.1 Always Record 3.1.1.1 24 Hours, Always Record If the default Always Record is selected, the camera will record 24 hours. This selection is denoted by a solid red indicator line in the Time Table of the Schedule Configuration window, as shown in Fig. 15. 3.1.1.2 Non-24 Hour, Always Record Each camera can be configured to Always Record for a schedule less than 24 hours, e.g., between 6:00 AM and 6:00 PM (18:00). ■■ Step 1 Select Camera 2 and press the Configure button in the Schedule Configuration window, as shown in Fig. 15. ■■ Step 2 Change the Start Time and End Time to 6:00 and 18:00, respectively, in the Time field set of the Encoding Options window (Fig. 16). Click OK to return to the Schedule Configuration window. The new Always Record period will be displayed as a (shorter) red indicator line in the Time Table. 3.1.2 Record on Event Each camera can be configured to Record on Event for 24 hours or any shorter duration. For event types, please see 3.22 Alarm Event Types, Pg. 66. ■■ Step 1 Select desired camera and press the Configure button in the Schedule Configuration window (see Fig. 15). ■■ Step 2 Select the Record on Event option in the Mode field set of the Encoding Options window (Fig. 16). Click OK to return to the Schedule Configuration window. The new Record On Event period will be displayed as a blue indicator line in the Time Table. 3.1.3 Record on Motion Each camera can be configured to Record on Motion for 24 hours or any shorter duration. ■■ Step 1 Select desired camera and press the Configure button in the Schedule Configuration window (see Fig. 15). ■■ Step 2 In the Time field set of the Encoding Options window, adjust the Start Time and End Time to the desired duration. 16 | Page Software User Manual Time Field Set Mode Field Set Fig. 16. Time field set of the Encoding Options window ■■ Step 3 In the Mode field set, choose the Record On Motion option. ■■ Step 4 Next, click All to select the entire viewing area for motion detection. You can also limit the motion detection area by clicking on the original video signal and dragging the highlighter over the desired area. Multiple areas can be chosen by continuing to drag the highlighter over other sections of the screen Original Video Signal screen until all desired areas have been highlighted. Original Video Signal Record on Motion Mode Field Set All Fig. 17. Record on Motion option in the Encoding Options window Software User Manual Page | 17 ■■ Step 5 Select appropriate Sensitivity and Frame Interval, or maintain the default values. ■■ Step 6 Click OK to return to the Schedule Configuration window. The new Record On Motion period will now be displayed as a green indicator line as illustrated in the Time Table of the Schedule Configuration window of Fig. 18. Fig. 18. Time Table of the Schedule Configuration window The red bars indicate an 'Always Record' schedule and the green bar indicates a 'Record On Motion' schedule. 3.1.4 Comprehensive Schedule Configuration Load Copy To Cameras Fig. 19. Top View of Schedule Configuration window Copy To This feature allows you to copy one cameras schedule and configuration to any other camera(s). Load This feature allows you to import schedule recording presets. This is useful if you are copying a schedule from another computer. Regular Mode Video recording 24 hours a day with the setting of 30 FPS, normal video quality and normal resolution. Office Mode Video recording from 8:00 AM to 8:00 PM with 30 FPS, normal video quality and normal resolution. Shop Mode Video recording from 10:00 AM to 10:00 PM with 30 FPS, normal video quality and normal resolution. High Security Mode Video recording 24 hours a day with the setting of 30 FPS, highest video quality and normal resolution. Disk Saving Mode Motion detection recording 24 hours a day with the setting of 30 FPS, normal video quality, and normal resolution. Minor Mode Motion detection recording 24 hours a day with the setting of 15 FPS, low video quality, and low resolution. 18 | Page Software User Manual Insert Delete Custom Holiday Default Day Mode Week Mode Fig. 20. Lower half of Schedule Configuration window Day Mode Schedule the cameras to turn the recorder on and off at the same time every day according to your settings. The recording schedule will disregard specific days of the week and assume the same schedule every day. Week Mode Schedule the cameras for each day of the week differently. Additionally, you may assign extra holidays under the Week Mode. Custom You can assign a particular date(s) on which the system will work according to a specific schedule different from the other dates. Holiday You can assign holidays when the system will work according to the current setting of Sunday. Default Follow the same process to set up the schedule for every day in the week. Insert This feature allows you to manually add a schedule into the Time Table. Left-click and draw across the Time Table to create a gray bar indicating the scheduled time. Once the desired time is created, then click the Insert Button to add the schedule. You can customize this schedule further by using the Configure button. Delete This allows you to delete any existing recording schedules. Software User Manual Page | 19 3.2 Encoding Options Configuration For the following features of the Encoding Options window, please refer to Fig. 21. Original Video Time Encoded Video Audio Mode Video Encoder Fig. 21. Encoding Options window Original Video This window is a live view of the selected camera. Encoded Video Checking this option will provide a preview of your recorded video based on your encoding options (Frame Rate, Quality and Resolution). Start/End Time This determines when the cameras are set to start and stop recording. You can adjust the times here, with your keyboard or with the up and down arrows to the right of the text box (see Fig. 22). Pre-record/Post-record This feature saves the specified amount of time before and after a clip. For example, to set up a 5 second pre-record time means the system will start saving the recording data 5 seconds before the event happens. The system must be set to Event or Motion recording for these options to function. 20 | Page Software User Manual Fig. 22. Time field set of Encoding Options window Audio If you have connected a microphone to this camera, checking 'Record Audio' will record the signal from the microphone. ►►Note A microphone must be plugged into the correct audio connector. With Business Grade systems, only Cameras 1, 5, 9, and 13 have audio connected. All other cameras will not have the Audio option available and will be grayed out. Fig. 23. Audio field set of the Encoding Options window Fig. 24. Mode field set of Encoding Options window Always Record Select this option to continuously record video during the scheduled time. Record On Event Select this option to obtain the Select Event window. From the Smart Guard list, check the box of the camera(s) that you want to trigger the recording action. ►►Note For more information about using the Smart Guard feature please refer to 3.31 Smart Guard Configuration on Pg. 74. Software User Manual Page | 21 Fig. 25. Select Event window Record On Motion Select this option to start recording when there is motion detected. To detect motion, you have to define a detection zone. Left-click and drag the mouse to draw a detection zone. You may define more than one zone on the screen by repeating the same process. User can also click on the All button to select the entire detection zone. Sensitivity This slider determines the amount of motion needed to activate the recording. Frame Interval This slider determines the number of consecutive frames or motion needed to activate the recording. Rectangle Count When drawing your detection zone, you are limited to 10 individual rectangle zones. All/Clear/Default These buttons are used to select the entire detection zone, clear the detection, and set the Sensitivity and Frame Interval back to the Default settings. Fig. 26. Video Encoder field set of Encoding Options window Frame Rate This slider allows you to adjust how many frames per second (FPS) the software will record. The higher the frame rate, the smoother and more fluid the video will be, but the file size 22 | Page Software User Manual of the video will be larger. The lower the frame rate, the video will appear irregular or sporadic, but the file size will be smaller. The option can vary from 1 to 30 images per second, dependent on which grade of the software you are using (Business or Professional), as well as how many cameras are connected. Quality This slider affects how much compression is applied to the video. The Lowest quality will compress the video more, creating smaller file sizes, but it will decrease the image quality. Resolution This slider affects the amount of detail present in the image. Higher resolution provides more detail, but simultaneously uses more disk space. Default This will set all Video Encoder options back to the factory settings. Approximate This text indicates how long it will take the camera to record 1GB of data if the camera is recording constantly. As you increase the Frame Rate, Quality, and Resolution settings the amount of time it takes to record 1GB of data will decrease. This is used as a general guide for how long your system can record. To estimate your total recording time, divide your hard drive size by the number of cameras you have, and multiply that by the time in this section. For example, if you have 4 cameras and an 80GB hard drive, and this counter states 3 hours. Your total recording would be 60 hours. ►►Example 80 GB divided by 4 Cameras is 20. 20 multiplied by 3 hours is 60 hours. If you want to extend the amount of time you are recording, then you can lower the Frame Rate, Resolution, or Quality. You can also set your cameras to record only during certain times of the day, or set your cameras to record only when motion is detected. Alternatively, by installing a larger hard drive into your computer you can record more clips, and the clips will be stored for longer periods of time. You can also install more than one hard drive to record even longer. Consult your computer’s manufacturer for additional information. 3.2.1 Start Configuration Start Fig. 27. Start button in the Main Console Configuration menu bar Start Menu The Start button allows you to start/stop the Recording Schedule, Smart Guard System, and the Counting Application. Even after configuring various services within the Main Console, such as a Recording Schedule, by default they are deactivated. You will need to start the services here in order for them to become active. ►►Note For more information on the services listed, please refer to the Table of Contents. Enable Secondary Display Enabling a secondary display allows you to view various features of the software on a second monitor. ►►Note For more information on using a secondary display, please refer to 3.6.10 Monitor Display Tab on Pg. 41. Software User Manual Page | 23 Open Event Report This option allows you to view and manually cancel a single or all currently active Smart Guard alarms. Fig. 28. Smart Guide Event Report window Fig. 29. Stop Monitor All window Lock System This feature allows you to lock the Main Console. This disables all configuration and operation, but allows the recording schedule to resume. A username and password is required to unlock the Main Console. Fig. 30. Lock System Confirmation window E-Map This feature allows you to import an overhead image map to visually show camera location and the direction the camera is facing. You can have multiple maps, showing a large overhead view and the ability to zoom into smaller maps. Using E-Map, a user can easily identify camera location and respond promptly when an event occurs. 24 | Page Software User Manual ►►Example In the following figure, E-Map contains an airport for the largest map, individual maps for each terminal, and maps for each room within the airport buildings. Device and Map Operation Mode Preview Edit Mode Info Fig. 31. E-map window Device and Map The list of your current devices (cameras, POS, etc.) and maps. Operation/Edit Modes Operation mode is the active mode of the E-Map system. Edit mode allows you to add, edit, or delete devices and maps. Preview A preview of the selected camera’s video signal. Info Available text information of the selected device or map. 3.3 Edit Mode ■■ Step 1 In order to use the Edit Mode, ensure you have it selected. Edit Mode Fig. 32. Edit Mode of E-Map window ■■ Step 2 Click on the Map icon in the Device and Map column. Once it is highlighted, click the Add Map button. Software User Manual Page | 25 Fig. 33. Map Config window ■■ Step 3 Browse for the desired Map Image file you would like to import into E-Map. You will need to provide your own image maps. BMP, JPEG, GIF, PNG, and TIFF images can be used. Once you have located the map, you can also specify a Map Name. ■■ Step 4 Click 'OK' and the map will appear in the Device and Map column. Map Fig. 34. Detail of E-Map Configuration Edit Map This allows you to choose a different map and change the name of an existing map. Delete This allows you to delete an existing map entirely. Up This allows you to navigate up from the sub-maps to your main maps. Once you have the devices and maps in place, you can now begin adding Device Indicators. Device Indicators identify each individual device you are using on the map. Camera Indicator Digital Input Indicator Point of Sale Indicator Fig. 35. Device Indicators 26 | Page Software User Manual To add Device Indicators to the map, you must first select the map in the Devices and Map column. Once the correct map is displayed, you can left-click your devices and drag them onto the map. ■■ Step 5 Once the indicator is in place, you can alter the direction by selecting the icon on the map and click the Rotate button. The icon will rotate 45 degrees each time you click the button. This helps identify the direction of a camera’s view. 3.4 Operation Mode 3.4.1 Device and Map Tree List Fig. 36. E-Map window This window will list all devices and map hierarchy. Clicking items in this list will show related information in the panels on the right-hand side. Map Select which map you want to show on E-Map window. Camera Select which camera you want previewed and mark indicator on E-Map. Digital Input Select to show indicator and status in the Info box. If the Digital Input is from an IP camera, the preview window will display live video of the camera. Digital Output Select to show indicator and status in the Info box. If the Digital Output is from an IP camera, the preview window will display live video of the camera. POS Select to show indicator and display first associated camera’s live video. Software User Manual Page | 27 Map Camera Digital Input Digital Output Digital Output Fig. 37. Device Indicators 3.4.2 Information and Preview Window Map Info Show map name. Camera Show camera name and connection status. Digital Input Show Digital Input name and status (0 or 1). Digital Output Show Digital Output name and status (0 or 1). POS Show POS device name, connection status, and first associated camera name and connection status. 3.5 Configuration Button Config Fig. 38. Configuration button 28 | Page Software User Manual 3.6 Setting The Setting window and tabs allow you to adjust many of the Main Console options. Fig. 39. Setting window 3.6.1 General Setting Tab Startup Checking the boxes listed activates the functions as the Main Console starts. You may start/stop the functions manually using the Start button from the Main Console monitor panel. ►►Note For more information on the services listed, please refer to the Table of Contents. Auto Login Upon startup of the Main Console, you can choose to have an existing user account automatically login. Automatically Popup Event Report Check the box to receive popup reports when there are events detected. ►►Note Make sure to stop Smart Guard System before you modify the setting, otherwise the modification will not take place. User Overlay Preview (Professional Grade Cards Only) Enabling this feature will allow the chipsets of the capture card to work with your video card to display live video, conserving CPU usage. Software User Manual Page | 29 Fig. 40. Storage field set of Setting window Location Assign the default folder for the system to store all data files. Multiple drives can be added to record to each one in turn, but you can only record to one folder per drive. Automatic Recycle The system will automatically delete out-dated data to save storage space. The 'Recycle Range' tells the system how many hours of video to delete when the drive gets full. Keep Video This will delete the video records older than the number of days set. Keep Event Log This will delete the event log data older than the number of days set. Keep System Log This will delete the system log data older than the number of days set. Keep Counting Log This will delete the counting application data older than the number of days set. Audio Preview This is used to set up the live audio channel and adjust the sound volume. Enable Audio on Active Channel This will allow the software to play live audio from an audiocapable camera selected from the Main Console. ►►Note For more information on the features listed, please refer to the Table of Contents. 30 | Page Software User Manual 3.6.2 Camera Setting Tab Camera List Camera Name Video Parameter OSD Setting Fig. 41. Camera Settings tab Camera List The camera(s) connected to the system will show in the panel. Click the name of the camera to adjust the setting. Camera Name Name the camera for your convenience. Video Parameter Adjusts the video’s Brightness, Contrast, Saturation, Color Hue, and Signal Level. Fig. 42. Video Parameter window OSD Setting Select the information you want to see in the On-Screen Display (OSD), or the subscreen of the camera. Click the Font button to setup the font style. Software User Manual Page | 31 Fig. 43. Choose Font window IP Camera Configuration ►►Note This configuration is only required if you are using Internet Protocol (IP) Cameras or adding IP Cameras to your existing analog DVR. Four function buttons will be included in the Setting/Camera panel if you have an IP License Dongle installed. IP Camera Functions Camera List Fig. 44. IP Camera Configuration window Search Click on the Search icon to obtain the Search IP Cameras window. The system will start scanning automatically once the window is opened. Stop scanning by clicking on the Stop Scan button. 32 | Page Software User Manual Fig. 45. Search IP Cameras window Once cameras are found, they can be added to the Camera List by checking the box on the left and clicking 'OK' at the bottom. Fig. 46. IP Camera / Video Server Setting window Software User Manual Page | 33 Insert Click on the Insert icon to obtain the IP/Video Server Setting window and add IP cameras to the list. Refer to the next section for details. Network Enter the required network information including Name, IP Address, HTTP Port, User Name, Password, and Protocol referring to the instructions provided by the camera manufacturer. If you connect to the camera using a domain name (Such as EZWatchIP) check the 'Use DNS' box to type in the name instead of an IP address. ►►Note For more information regarding the EZWatchIP DNS service, please refer to 4.4 How To Set Up Internet Access Using EZWatchIP on Pg. 107. Device You can specify the make and model of the IP camera from the option boxes here, or you can have the software attempt to auto-detect the make and model. For auto-detect to function, you must AT LEAST have the IP address or DNS name of the camera entered into the Network settings. Description Displays video codec information of the IP camera selected. Delete Click on the Delete button to remove the selected IP camera(s) from the system. Click 'OK' to finalize the modification. Config Click on the Config button to obtain the IP/Video Server Setting panel. You can modify the IP camera settings with the Setting window. Refer to the next section for details. ►►Note Once an IP Camera is connected to the Main Console, all other camera configuration settings similar to an Analog Camera can be applied. 3.6.3 Input/Output (I/O) Device Configuration Module Setting Device List Digital Input Monitors Fig. 47. I/O Device tab of Setting window Module Setting Any connected I/O Modules installed will appear in this list. The 'Module' column shows the name of the module, while the 'Device' column shows what specific module it is. 34 | Page Software User Manual Currently, the Main Console system supports TRP-C28 I/O modules as well as IP cameras with builtin I/O relay ports. The 'ID' is the one currently used by the module (TRP-C28), each TRP module must have its own unique ID. Device List This column displays the device(s) already installed to the system. Device Setting Insert the name of the device (input and output). Select the device type from the drop-down menu. N/O represents that the replay is open in normal condition and N/C represents that the relay is closed in normal condition. Input Monitor The device(s) is turned on if the dot is red. By triggering the digital input device, the related icon will light up. This is used to check if the device is or is not correctly connected. Output Monitor The device(s) is turned on if the dot is red. By clicking on the icon, you may trigger the digital device connected to the system. This can be used to test if the output device is correctly connected. 3.6.4 PTZ Configuration Tab This window allows you to configure a Pan/Tilt/Zoom (PTZ) camera that is connected to your system using a TRP-C08 Control Module. Camera List Advanced Setting Basic Setting Miscellaneous Fig. 48. PTZ Config tab of Setting window ►►Note For more information on connecting a PTZ Camera and Hardware installation, please refer to 4.5 How To Set Up Pan/Tilt/Zoom Cameras on Pg. 109. Camera List A list of all cameras currently connected to the Main Console. Checking the PTZ camera you want to configure will enable the setting options. Software User Manual Page | 35 Basic Setting The Camera Model, Baud Rate, and Address must also match the configuration within your camera. Refer to the User Manual of your PTZ camera for configuring the camera’s Protocol, Baud Rate, and Address. We recommend using Pelco-P Protocol - 9600 Baud Rate, or Pelco-D Protocol - 2400 Baud Rate. COM Port Fig. 49. Device Manager window The COM Port must be the port that your USB to Serial TRP-C08 is currently using. (Check the Device Manager within Windows to verify which COM Port is being used.) ►►Note If the current COM Port being used by the TRP-C08 is COM5 or above, you will need to manually set the COM Port to COM1-COM4. Go to Port Settings and click on the Advanced button. At the bottom of the window, click on the drop-down button Com Port Number. Select an available port between 1 and 4. If these ports are unavailable, contact your system provider. Advanced Setting You may adjust the Pan, Tilt, Zoom, and Auto Pan speeds. Patrol Group If you have multiple pre-set positions stored within the software, this will allow you to select a patrol where it moves between each position in the order you specify. 36 | Page Software User Manual Fig. 50. Patrol Setup window User-Defined Preset Some cameras have special features that can be activated by calling presets above number 16. This option allows you to enter in a custom preset number. An example of this is the EZ-TRACK PTZ camera which follows motion when you call preset 80. Fig. 51. User-Defined Preset Dialog window 3.6.5 Main Console PTZ Control Panel From the Main Console, left-click on the video feed of your PTZ camera. Assuming it is powered and its address has been set correctly, you can now control the PTZ camera by utilizing the PTZ Control Panel. Software User Manual Page | 37 These buttons only function with PTZ cameras. The PTZ Camera control, and all buttons associated (Presets, Zoom, Focus, Patrol, etc.) can only be selected when you left-click and highlight a PTZ camera. Magnification Fig. 52. PTZ Control Panel in Main Console 3.6.6 Hotline Configuration Tab The Hotline tab allows you to configure how the server sends you alerts. Alerts are sent by the Smart Guard system, and consist of e-mails, phone calls, text messaging, and/or remotely connecting to an FTP server. ►►Note For more information on the Smart Guard system, please refer to 3.31 Smart Guard Configuration on Pg. 74. Email FTP Telephone GSM Modem Fig. 53. Hotline Configuration tab in Setting window E-mail Input the following information: SMTP server, sender’s e-mail address, e-mail’s subject title, and body content. You may click on the Send Test Mail button to test the settings. If you are unsure of your e-mail settings, contact your e-mail provider to obtain them. 38 | Page Software User Manual FTP Enter the File Transfer Protocol (FTP) server and login information, as well as any initial directory to which the system should upload screenshots. Telephone Select the modem that the system is going to dial for the info call, and then insert the phone number. You must have a dial-up modem installed for the system to send you a phone call alert. ►►Note You may select a Wave format audio file that will be played to alarm the person who picks up the phone call. GSM Modem GSM modems are cellular phones that are connected to the computer to grant internet access via a cellular connection. By connecting your cellular phone to your computer, the computer can send alerts via SMS messaging. If you are using a GSM modem, enter the Port, Baud Rate, PIN Code, and Interval into these fields. If you do not have this information, please contact your cellular phone manufacturer or network provider. 3.6.7 User Account Configuration Tab You may configure multiple users from this screen. Users are able to login locally and remotely to view cameras. The settings allow you to restrict access and allow only certain users to perform certain tasks. Fig. 54. User Account tab in Setting window User Account Setting If you want to add a new user account, you will need to fill out the Username, Password, and Password Confirm section. You may grant or deny privileges to users by checking the privileges below. Once you have configured the allowed privileges, click on 'Add' to add the new user account. If you want to modify a user account, double-click on the user account you want to modify in the right-hand pane. The login, password, and privileges currently held by that user will automatically be filled within the Account Settings pane to the left. You may then modify the password or Software User Manual Page | 39 privileges. Once you have performed all necessary modifications, click on 'Update' to save your changes. 3.6.8 Privilege Main System This group allows you to configure whether or not a user is able to open or close the Main Console, start or stop the recording/smart guard/remote viewing services, and control the cameras. Playback This group allows you to configure whether or not a user can access playback functions. Log Viewer This group allows you to configure whether or not a user can view the system logs. Backup This group allows you to configure whether or not a user can back up stored videos. Remote Live Viewer This group allows you to configure which cameras a user can see when connected and viewing the system over the internet. It also allows you to set whether or not a user can take control of an I/O device (turn outputs on or off ) or take control of the PTZ camera. 3.6.9 Address Book Tab Fig. 55. Address Book tab in Setting window While many Smart Guard notifications are made locally, it may be necessary to notify a person who is not on-site when an unusual event happens. For this function to succeed, you must configure a method of contacting them using the Hotline feature, as well as specify whom to contact. This Address Book tab allows you to specify whom to contact when an unusual event occurs. In this tab you can specify the name of the contact, a phone number, e-mail address, and a description of the contact. To add a new contact, type their contact information into the upper pane and click on the 'Add' button. If you want to modify a contact you must first double-click on their name in the lower pane. The information about that contact will automatically be entered into the upper pane. Make whatever changes are necessary and click on 'Modify' to save the changes. 40 | Page Software User Manual If you want to remove an individual contact, you must single-click on their name in the lower pane to highlight the contact, and then click on the 'Remove' button. The 'Clear' button will remove all information currently entered into the upper pane. 3.6.10 Monitor Display Tab Run Playback On Monitor Auto Scan Layout Camera List Fig. 56. Monitor Display tab in Setting window Run Playback on Monitor This option allows you to select the monitor on which you want the playback program to run. It allows you to select monitor 1, 2, or 3 when available. Cameras List The left pane will show you a list of every camera set up on your system, while the right pane shows you which camera can be seen on the monitor. If you have a dual-monitor display, you will see a second tab on the screen marked 'Secondary’. When active, this allows you to specify which cameras appear on the secondary monitor. ►►Note On a Business Grade system, analog and IP-based cameras can be seen on either monitor. On a Professional Grade system, only IP-based cameras can appear on the secondary monitor. Analog cameras can only be seen on the Primary Monitor. Auto Scan This allows you to configure the Auto-Scan feature of the system. Auto-Scan is activated by using the rotating arrows icon from the Main Console window. When active, the computer will automatically cycle through your cameras one at a time, bringing them up in the full screen. Software User Manual Page | 41 Layout The 'N' button on the main console can display more than 16 cameras simultaneously on the screen. The 'Layout' option allows you to configure which split screen is used when clicking the button: 5x5, 6x6, 7x7, or even 8x8. The 'Popup Camera on Event' box will allow the Main Console to automatically display a camera to in the entire screen when an unusual event occurs. The event must be configured from within the Smart Guard system to function. 3.6.11 Joystick Tab This feature supports the previous joystick controller used for PTZ and IP cameras. Using the TRP-C08 module, this configuration is no longer necessary for current joystick controllers. Fig. 57. Joystick tab in Setting window Function You can choose the function from the drop-down menu for the Joystick tab. Following is a complete list of all log types: 1. N/A 2. Goto Preset Point 3. Goto Camera 4. Goto Previous Camera 5. Goto Next Camera 6. Switch Screen Layout 7. Toggle Single Camera View 42 | Page Software User Manual 8. Toggle Full Screen 9. Start/Stop Auto Scan 10. PTZ Speed Up 11. PTZ Speed Down 12. Zoom Wide 13. Zoom Tele 14. Start/Stop Patrol 15. Switch Active Monitor Parameter You can choose the parameter of the function from the drop-down menu. Default You can set the default setting for the joystick. Export You can export the setting of the joystick. Import You can import the setting of the joystick. 3.7 Additional Configuration Menu Options Config Fig. 58. Configuration button and Configuration menu options Software User Manual Page | 43 3.7.1 Save/Load Configuration The Save/Load Configuration function allows system users to save any specific setting as a cfg (config) file. You may save several different cfg files at any time. Save Configuration To save a specific setting, go to Config > Save/Load Configuration > Save. In the popup window, type in the file name and then save it as a cfg file. Load Configuration To load a specific setting, go to Config > Save/Load Configuration > Load. In the popup window, go to the directory in which you saved the cfg files, select the desired config file and then click OK to load the file. ►►Note This feature is very useful in the event you need to uninstall and reinstall the Main Console software. It is recommended that you save your configuration settings regularly. 3.7.2 Video Source (Business Grade Only) This setting allows you to adjust the Video Standard (NTSC or PAL) and adjust the maximum Video Resolution for all analog cameras. It is recommended that you increase the resolution in order to record higher than the default resolution of 352 x 240. Fig. 59. Video Source window 3.7.3 Counting Application The counting application will allow you to track movement between two areas of the screen. This can be used to count the number of people passing through a doorway, the number of objects moving along a conveyor, etc. 44 | Page Software User Manual Step 1 Step 2 Step 3 Fig. 60. Counting Application window ■■ Step 1 Select camera on which you want to count passing objects. ■■ Step 2 In Operation fields set, define the detection zone. Drag the cursor to draw Region 1 and Region 2. The two regions MUST be directly next to each other. Objects moving from Region 1 to Region 2 are counted as moving 'In’. Objects moving from Region 2 to Region 1 are counted as moving Out (2-way counting only). ■■ Step 3 Define the object size on the screen. Objects about this size will be counted while traversing these two regions. Objects that are larger than the detection zones will not be counted. If you want to track large objects make certain the detection zone is large enough to contain the entire object. Options Allows you to count traffic in one direction (In only. Objects moving from Region 1 to 2) or in both directions (In and Out. Outbound traffic consists of objects moving from Region 2 to Region 1). Runtime Show Counting Result will display the camera count in the camera window on the Main Console. Show Object Bounding Box will display the size of the object on the screen. Start Simulation Click to test the setting. Once you have entered in the Counting application settings, please make certain the counting application is running for it to function. You can start the Counting application manually by clicking 'Start' then 'Start Counting Application' from the Main Console window. Software User Manual Page | 45 3.7.4 POS Application Each Main Console system can manage up to 64 POS cash register devices. The POS Application tool is used to help configure POS devices. Please refer to the User manual of POS for details. Please contact EZ Watch Pro Support at 1-866-241-3400 for additional information. Step 2 Step 1 Step 3 Step 4 Fig. 61. Log Viewer window Log Viewer The log viewer keeps a record of special events that occur within the system. Events can consist of Smart Guard alerts, System alerts, and attempts to log in or out both locally and remotely. Unusual Event Tab Display a log history of when any unusual events were triggered by the Smart Guard system. The system will only record events that are set to trigger a Smart Guard alert. ■■ Step 1 Choose the type of event you want to check or select 'All' from the drop-down menu for all types of events. ■■ Step 2 Select the camera you want to check the event(s) from or select 'All' for all available channels. ■■ Step 3 Select a search period. For a specific date, check the 'Date' box right and indicate the date. For a period, check the Date & Time box and enter the date and time. ■■ Step 4 Click Search to display the results. ►►Note For more information on the Smart Guard system, please refer to 3.31 Smart Guard Configuration on Pg. 74. 46 | Page Software User Manual 3.8 Counting Application Tab Display a log history of the Counting Application in a specified time period. Step 1 Step 3 Step 2 Fig. 62. Counting Application log history for a specified period of time ■■ Step 1 Select the channel you want to check or select 'All' from the drop-down menu for all channels. ■■ Step 2 Select a search period. For a specific date, check the 'Date' box right and indicate the date. For a period, check the Date & Time box and enter the date and time. ■■ Step 3 Click Search to display the results. 3.9 Counting Application (Diagram) Tab This will show you a graph of the inbound and outbound traffic recorded by the Counting Application. Follow the same steps above to search through a period to display. Fig. 63. Counting Application (Diagram) Software User Manual Page | 47 3.10 Point Of Sale (POS) Log View the POS Log history that has been detected by the Smart Guard System, include Transaction Start, Transaction End, Open Cash Register, Connection Lost, and special User Defined events. The POS Log is used to help monitor POS devices. Please refer to the User manual of POS for details. Please contact EZ Watch Pro Support at 1-866-241-3400 for additional information. 3.11 Backup System The Backup function allows you save video clips and system logs. It will create a copy of the playback system, which can be used on any computer running Microsoft Windows XP (or later variants). Step 1 Fig. 64. Backup System window ■■ Step 1 Click on 'New Period' to obtain the Select DateTime Period window. ■■ Step 2 From the record date section, select the date you want to backup from. You will see color lines appear in the Time Table implying available data recorded. Red, green, and blue represent record always, record on motion, and record on event data files, respectively. Step 2 Step 4 Step 2 Step 3 Step 4 Fig. 65. Select DateTime Period window 48 | Page Software User Manual ■■ Step 3 Select the data you want to backup by highlighting the time period. You can also highlight data automatically by selecting a start and end time at the top of the window, and selecting which cameras to back up just below the date/time period. ■■ Step 4 Check the box 'Enable Preview' for a preview of the video you selected. Only the first camera you select will be displayed. Once you have the desired video files selected, click 'OK' to return to the Backup window. ■■ Step 5 The size of the selected period is displayed on the right-hand side of the window. You can select to 'Backup' the period, or 'Delete' it by using the options at the top of the window. Step 5 Step 5 Fig. 66. Backup System window Step 6 Step 7 Fig. 67. Backup window ■■ Step 6 Choose whether you want to backup the files to a CD-ROM (requires Windows XP) or to a folder on your hard disk. If you choose to back up the video to the hard disk, you will need to type in the location in which to save the backup, or click the 'URL' button and browse to the desired location. ■■ Step 7 If you want to backup event, system, or counting application logs, you must select them here. Once you have finished, press 'OK' to begin the backup. Software User Manual Page | 49 3.12 Deleting Recorded Video and Information Follow steps 1-5 in the previous section to select a period. Once your period has been selected, you can use the 'Delete' icon instead of the 'Backup' icon to remove the unwanted video clips and system logs. Remove Period Delete Fig. 68. Backup System window Remove Period This option simply removes the selected search result from the list. It does not delete it from the system. ►►Warning Deleted clips are NOT recoverable. If you do not want to lose data it is recommended you back up the period before deleting it. 3.13 About Main Console Go to About Main Console to view the version of your surveillance system and the hardware information. Fig. 69. About Main Console window If you are using an EZ Watch Pro Business Grade or Professional Grade system, you will see the model type of your video capture card present on this screen. 50 | Page Software User Manual If you have an IP camera license, you will see the number of licenses you are currently using. The build number in the lower right will indicate what version of software your system is currently running. Press 'OK' to exit the About Main Console window. 3.14 Network Service Configuration Config Fig. 70. Network Service selection in Configuration menu The Network Service feature allows you to enable and configure servers within the Main Console. This will allow Remote Access through a network connection. There are five available Network Services. Fig. 71. Icons for the 5 Network Services Live Streaming This service controls the ability of a remote user to connect and view a live image from the camera system. Remote Playback This service controls the ability of a remote user to connect and playback previously recorded video clips. 3GPP Service This service controls the ability of a remote user to connect and view video images using a Cell Phone or other compatible 3GPP device. Remote Desktop This service controls the ability of a remote user to connect and take control of the DVR and be able to make changes to it as if the remote user was sitting directly in front of the DVR. Software User Manual Page | 51 Central Management This is a unique service which allows you to tie in multiple camera systems to a single location. All cameras from all DVRs can be seen and alerts can be configured to pop up from multiple locations. ►►Note The Central Management system is not included by default with the EZ Watch Pro kits and software. Using this feature will require additional software and licensing. Please contact EZ Watch Pro sales at 1-866-2413400 for pricing and availability. ►►Warning We recommended configuring your Network Service features before attempting to connect from a remote location. For more information on Remote Viewing and Playback using the Network Service features, please refer to 3.40 Remote Access Configuration on Pg. 90. 3.15 Live Streaming Server The live streaming server is the service which controls a remote user’s ability to connect and view a live image from the video cameras. A system administrator can configure the service to limit the number of concurrent connections, to ban people from viewing the cameras live, or to restrict access to only a few users. 3.15.1 Main Tab The Main tab allows you to see how many users are currently connected, how many cameras are being viewed, and allows you to configure the connection options. Kill Client Kill All Clients Stop Start Port Maximum Connections Fig. 72. Main tab in Network Service window Kill Client If you want to disconnect a single connection, click and highlight it in the list and click the 'Kill Client' button. 52 | Page Software User Manual Kill All Clients If you want to disconnect ALL connections to your system, click this button. Start Before users can connect, the service must be started. If the server status indicates 'Running’, the service is currently active. Stop Click this to turn off the remote live viewer server. If the server status indicates 'Stopped’, then the service is already turned off. Options You may only adjust the Option settings when the server is stopped. Port Assign a port for the clients to connect to your system through the network. The default port is 5150. Maximum Connections Each camera a user views counts as a single connection. If you want to restrict the number of people connected, you can limit the number of connections here. The default setting is a maximum of 16 connections. ►►Example 4 people viewing 4 cameras, 2 people viewing 8 cameras, or a single person viewing 16 cameras all count as 16 connections. Save Log This allows you to specify the name of the log file and the location it is stored on the PC. Use Default Web Server Save Log Enable Audio Use Original Video for Mega-pixel IP Camera Fig. 73. Main tab in Network Service window Software User Manual Page | 53 Use Original Video for Megapixel IP Camera Check this box for original megapixel resolution. Otherwise, the resolution will be compressed for better transmitting quality purpose. Use Default Web Server If you want to view the cameras using an Internet Explorer web browser, you will need to check this box. If this box is not checked then you can only connect using the Remote Live Viewer software from the installation CD. The default web port is 80. ►►Note If you change the web port to anything other than 80, then you must place the port at the end of the web address. For example, if your web address is normally http://username.ezwatchip.com/ and you change the web port to 8000, you would connect by typing in http://username. ezwatchip.com:8000/. Enable Audio This feature enables streaming of live audio. 3.15.2 Black/White List Tab IP Field White List Black List Add/Delete Apply to All Playback Servers Fig. 74. Black/White List tab in Network Service window White List The 'White List' is a list of addresses that are authorized to connect and view the cameras. If this option is checked, then ONLY addresses on the list can connect, and any address not currently on the list will be blocked. This is useful for restricting access to a small group of addresses, such as a local network. ►►Note This option can frequently cause connection problems if configured incorrectly. If you are having any problems connecting and viewing cameras, it is highly recommended that you uncheck this option. Black List Check the 'Enable Black List' box to activate the black list filter. If this option is checked, anyone can connect EXCEPT the addresses on this list. This is ideal for blocking a specific address, such as a terminated employee, from viewing the cameras. 54 | Page Software User Manual IP Field This allows you to add addresses to either list. Enter the same address in both fields if you want to block a single address. Otherwise, enter a starting and ending range to block multiple addresses. Add/Delete Once you have entered a range, you may add the range to either list using the Add buttons. If you want to remove an address from a list, highlight it and click the Delete button. Apply to All Playback Servers Click this button to apply all settings on this page to all other network servers. 3.15.3 Performance Tab IP Field White List Black List Add/Delete Apply to All Playback Servers Fig. 75. Performance tab in Network Service window Total Bitrate This shows you the total amount of data being transmitted by all connections. This is a useful tool to determine the amount of bandwidth being used by the live streaming server. Individual Camera Bitrate This shows the amount of data being transmitted for the first camera only. Since all cameras divide bandwidth equally, this can show you how much bandwidth is being used for each camera. Log Viewer This will show you the times and dates that users login and view specific cameras. 3.16 Remote Playback Server The remote playback server is the service which controls a remote user’s ability to connect and view previously recorded videos from the video cameras. A system administrator can configure the service to limit the number of concurrent connections, to ban people from viewing past recordings, or to restrict access to only a few users. Software User Manual Page | 55 3.16.1 Main Tab The main window allows you to see how many users are currently connected, how many cameras are being viewed, and allows you to configure the connection options. Kill Client Kill All Clients Stop Start Port Maximum Users Use Default Web Server Save Log Fig. 76. Main tab in Remote Playback panel of Network Service window Kill Client If you want to disconnect a single connection, click and highlight it in the list and click the 'Kill Client' button. Kill All Clients If you want to disconnect ALL connections to your system, click this button. Start Before users can connect, the service must be started. If the server status indicates 'Running’, the service is currently active. Stop Click this to turn off the remote playback server. If the server status indicates 'Stopped’, then the service is already turned off. Options You may only adjust the Option settings when the server is stopped. Port Assign a port for the clients to connect to your system through the network. The default port is 5160. 56 | Page Software User Manual Maximum Users Unlike the Remote Live Viewer, each person connecting to view the cameras uses a single Connection (No matter how many cameras they play back). The default limit is 8 users connected and playing back clips simultaneously. Save Log This allows you to specify the name of the log file and the location it is stored within the PC. Use Default Web Server If you want to view the cameras using the Internet Explorer web browser you will need to check this box. If this box is not checked then you can only connect using the Remote Live Viewer software from the installation CD. The default web port is 80. ►►Note If you change the web port to anything other than 80, then you must place the port at the end of the web address. For example, if your web address is normally http://username.ezwatchip.com/ and you change the web port to 8000, you would connect by typing in http://username. ezwatchip.com:8000/ . 3.16.2 Black/White List Tab The Black/White list for the Remote Playback Server functions identically to that of the Remote Live Viewer. For additional details on how to use this feature, see 3.16.2 Black/White List Tab on Pg. 57. 3.16.3 Performance Tab The Performance tab for the Remote Playback Server functions identically to that of the Live Streaming Server. For additional details on how to use this feature, see 3.16.3 Performance Tab on Pg. 57. 3.17 3GPP Server The 3GPP server is designed to allow access to the live video stream from a mobile device, most commonly cell phones or PDA devices. Please note that not all cellular phones support this feature! For a Cellular Device to be able to connect and view the cameras remotely, it must meet three important criteria: • • • The device MUST support the 3GP Video format. The device MUST support Real-Time Streaming Protocol (RTSP). The device MUST be connected to a 3G Cellular network. If all 3 criteria are met, then you should be able to connect and view your cameras on your mobile device by going to the address of the system from within your device. An example URL is: rtsp:// mycameras.ezwatchip.com:554/mediaXX.3gp The 'XX' portion of the URL can be set to which camera you want to view, with 00 corresponding to Camera One and 03 corresponding to Camera Four. ►►Note If you are unsure whether or not your cellular device meets all three criteria, contact the device manufacturer and your cellular network provider. 3.17.1 Main Tab The main window allows you to see how many users are currently connected, how many cameras are being viewed, and allows you to configure the port being used. Software User Manual Page | 57 Stop Start Port Fig. 77. Main tab in 3GPP Service panel of Network Service window Start Before users can connect, the service must be started. If the server status indicates 'Running’, the service has already been turned on. Stop Click this to turn the 3GPP server off. If the server status indicates 'Stopped’, then the service is already turned off. Port Assign a port for the clients to connect to your system through the network. The default port is 554. You can only change the port when the service is stopped. 3.18 Remote Desktop Server The Remote Desktop server is designed to allow a remote administrator local control over the computer. The remote administrator can enter commands, perform actions, and control the mouse as if they are sitting in front of the computer locally. To use this feature, you must install the Remote Desktop software from your EZ Watch Pro CD. For details, see 3.45.2 Remote Desktop Viewer on Pg. 101. 3.18.1 Main Tab The main window allows you to configure the port being used, idle disconnections, and user authentication. Port Assign a port for the clients to connect to your system through the network. The default port is 5140. You can only change the port when the service is stopped. 58 | Page Software User Manual Disconnect Idle Client Port Start Stop Authentication Fig. 78. Main tab in Remote Desktop panel of Network Service window Disconnect Idle Client If the system does not receive any commands from the remote computer after a specified number of seconds, it will disconnect the connection. Authentication When checked, the remote administrator must input the admin password when he wantes to connect to take control of the system. Start Before users can connect, the service must be started. If the server status indicates 'Running’, the service has already been turned on. Stop Click this to turn the Remote Desktop server off. If the server status indicates 'Stopped’, then the service is already turned off. 3.19 Central Management Server For information regarding this feature, please refer to the section on Central Management found in 3.14 Network Service Configuration, Pg. 51. 3.20 Playback Configuration The Playback System is used to watch recorded video, backup video clips, view, and/or search for unusual events, and recorded system information. You can access the Playback System by clicking the Playback button from the Main Console, or you can access the application using the Windows program list. Software User Manual Page | 59 Playback Fig. 79. Playback button 3.21 Playback Toolbars Fig. 80. Playback console Minimize minimizes the Playback console. Exit shuts down the Playback console. Scroll Bar shows you how far you are into the current video. By clicking and dragging the slider you can move to different times in the current video. Control Display displays the time, date, cue in/cue out points, and speed of the video. Control This will Play, Pause, and Stop the video. 60 | Page Software User Manual Exit Pause Play Scrollbar Stop Cue Minimize Fast REV | Frame REV | Frame FWD | Fast FWD Speed Zoom Fig. 81. Playback controls in Playback console Cue When playing video, you can click on the Cue In/ Cue Out buttons where you want to set the starting/ending point of a saved video clip or a backup file. The Cue In and Cue Out time will be displayed in the Playback Information screen once they are set. Speed This controls the speed of the playing video. Click + to speed up and – to speed down the video. Zoom This allows you to zoom in and zoom out of the video for a better view. Move to the spot you want to view using the mouse to drag the video to the position you want. ►►Note Using the left mouse button click down on the screen, holding the button down move the mouse. The video will 'drag' in the direction you move the mouse. Frame FWD/REV When playing video, you can skip forward or reverse individual frames of the video. Fast FWD/REV When playing back video, you can fast forward or fast reverse the video. Fig. 82. Browse and Search buttons in Playback console Browse Mode This is the normal playback function, which allows you view video normally from multiple cameras at a time. Search Mode This playback function will allow you to search for a specific event (Motion, Missing/ Foreign Object, etc.) on a single camera image. This is useful for finding a specific event when browsing long durations of video. Software User Manual Page | 61 Fig. 83. Intelligent Search Tool window Intelligent Search Tool Window Click on the Search Mode button to access the Intelligent Search Tool window. Setup unusual events here to detect abnormalities that occurred during the recording period. For more information regarding Events, please refer to 3.31 Smart Guard Configuration on Pg. 74. Screen Division This allows you to select how the cameras are displayed on the screen during playback. Selecting larger divisions than you have cameras will result in blank areas on the playback screen, while selecting smaller division will mean not all of your cameras will be visible on the playback screen. Fig. 84. Window Division selections in Playback console Audio Volume Control Adjust the sound level of video you are currently playing back. For more information on recording audio, please refer to the section on Audio in 3.2 Encoding Options Configuration, Pg. 20. Fig. 85. Audio Volume Control in Playback console 62 | Page Software User Manual 3.21.1 Open Record Fig. 86. Open Record button launches DateTime Search Dialog window You can click on Open Record to launch the DateTime Search Dialog window which allows you to specify what period of time you want to playback. 3.21.2 DateTime Search Dialog Window Access Remote Playback Site Management Refresh Access Log Viewer Dialog Scroll Fig. 87. Calendar section of DateTime Search Dialog window Software User Manual Page | 63 Calendar Window The calendar window allows you to see, at a glance, the dates that the system has recorded. Dates that appear in bold red numbers contain recordings, while numbers that appear in normal black text do not contain recordings. Click on the House icon on the top of the display window to obtain the Remote Playback Site Management dialog. Here you may select to access local machine or set up remote playback server. Refer to 3.16 Remote Playback Server on Pg. 55 for more details. Click on the Refresh icon to refresh the record display window, and click on the Magnifying Glass icon to access the Log Viewer dialog. Refer to 3.30 Log Viewer on Pg. 74 for more details. Additionally, utilize the left and right arrow icons to scroll between dates that contain recordings. Date Time Period If you want to view recordings spanning multiple dates, enter those dates and times into these fields. Video Preview Check the Enable Preview box to view the selected video. Show Records If this option is selected, you will see a thin red line above each of the scheduled lines in the Time Table. The thin red line indicates times when the system has recorded data. Often motion detection shows a broken red line, with the gaps indicating time periods when motion was not detected. Event Type There are 6 event types. You may set up different colors for different event types to help you select events. For more information regarding Events, please refer to 3.31 Smart Guard Configuration on Pg. 74. Time Table The time table allows you to see, at a glance, which cameras recorded during which times. The numbers across the top of the time table indicate hours, with 0 representing 12:00 AM and 23 representing 11:00 PM. Next to the camera names will be lines that indicate when the camera was recording. A red line indicates constant recording, a green line indicates motion detection recording, and a blue line indicates recording triggered via an event. The +/- buttons allow you to select all Cameras (+) or No Cameras (-) to playback. You can also select or deselect a specific camera by clicking on it. If you want to shrink the Time Table to see more times at once, slide the magnification scale left. To expand and see finer detail of recordings, slide the scale right. Show Records Fig. 88. Show Records button and display 64 | Page Software User Manual Pressing the button 'Show Records' makes the Time Table show the period of recording data as shown in Fig. 88. Show Event Log Fig. 89. Show Event Log button and display Pressing the button 'Show Event Log' makes the Time Table show the time of event detection as shown in Fig. 89. 3.21.3 To Withdraw the Record ■■ Step 1 From the record display window at the top left of the Date Time Panel, select the date for which you want to withdraw the record. The red/green/blue lines shown on the time table indicate available recorded video records. ►►Note The record display window can be shown in calendar view or list control view. To modify the setting of the record display window, click on the Setting button at the right of the Playback Console. Refer to 3.24 Playback Setting on Pg. 69 for more details. ■■ Step 2 Use color bars to differentiate event types from each other. This will help you select video clips. ■■ Step 3 Highlight the video clip you want to review by left-clicking and dragging the time period. You may also utilize the Start Time and End Time in the DateTime Period field set. Additionally, modify the scale of the Time Table with the + and – signs on the bottom left. Fig. 90. Camera names list in Playback console ■■ Step 4 Check the Enable Preview option to get the preview of the video you select. ■■ Step 5 Click the camera name to add or remove cameras you want to playback. ■■ Step 6 Click 'OK' when completing the setting. Software User Manual Page | 65 3.22 Alarm Event Types 3.22.1 General Motion General Motion detects all movements in the defined area. Fig. 91. General Motion setting in Intelligent Search Tool window Define Detection Zone Left-click and drag to draw a detection zone. You may define more than one zone on the screen by repeating the process. Sensitivity Modify the sensitivity setting by moving the slider. Moving the slider toward the right increases the sensitivity level, which means a relatively small movement will trigger the alarm. Conversely, moving the slider toward the left reduces the sensitivity for movement detection. Setting up an appropriate sensitivity level reduces the frequency of false alarm. For instance, you can lower the sensitivity to avoid the alarm being triggered by a tree swinging in a breeze. Interval Move the slider to the right to increase time interval so that the alarm will only be triggered when the movement is of a longer duration. Move to the left to reduce the time interval. Stop When Found Check this option to have the video stopped when detecting motion in the detection zone. Uncheck the option to have video keep rolling, and all detected events will show on the list in search result box. Click on the listed event in the box to jump to the point in the video where a motion was detected. 3.22.2 Foreign Object Foreign Object Alarm is activated when any additional object appears in the defined area on the screen. 66 | Page Software User Manual Define detection zone Before detecting foreign objects, a detection zone must be defined. To define a detection zone, left-click and drag on the screen. An alarm will be triggered when any additional object appears in the detection zone. Define object size Drag and draw on the screen to define the size of a foreign object. Sensitivity Modify the sensitivity setting by moving the slider. Moving the slider toward the right will increase the sensitivity level, which means a relatively small movement will trigger the alarm. Conversely, moving the slider toward the left will reduce the sensitivity for movement detection. Interval Clicking and moving the slider to the right increases the time interval so that the alarm will only be triggered when the object has been out of the detection zone for a longer duration. Moving the slider to the left reduces the time interval. Establishing an appropriate Interval value will reduce the chance of false alarm. For example, you can lower the Interval to avoid the alarm being triggered by a pedestrian. 3.22.3 Missing Object Missing Object Alarm is activated when the selected object is removed from the defined area on the screen. Define detection zone Before detecting a missing object, a detection zone must be defined. Left-click and drag to draw a detection zone. Alarm will be triggered when the defined object is removed from the detection zone. Define object size This tells the system how large the defined object is. Drag and draw a square that is about the same size as the object that you want to protect on the screen. Sensitivity Modify the sensitivity setting by moving the slider. Moving the slider toward the right will increase the sensitivity level and a relatively small movement will trigger the alarm. Conversely, moving the slider toward the left will reduce the sensitivity for movement detection. Interval Click and move the slider to the right to increase the time interval so that the alarm will only be triggered when the movement is of a longer duration. Moving the slider to the left reduces the time interval. 3.22.4 Lose Focus Lose Focus alarms when any camera loses its focus. 3.22.5 Camera Occlusion Camera Occlusion alarms when any camera is blocked. 3.23 Remote Server This feature allows you to remotely playback clips from an offsite location. Software User Manual Page | 67 Fig. 92. Remote Playback Site Management button and window Connect to a Remote Playback Site ■■ Step 1 Enter the IP address or DNS, Port, Username, and Password. ■■ Step 2 Click 'Add' to create the site. ■■ Step 3 Click 'OK' to exit the Remote Playback Site Management window. ■■ Step 4 Once you have created a Remote Playback Site, click on the 'Open Record' button to access the DateTime Search Dialog window. Fig. 93. Calendar section of DateTime Search Dialog section ■■ Step 5 From the DateTime Search Dialog window, click on the House icon on the top of the display window to access the Remote Playback Site. 68 | Page Software User Manual ■■ Step 6 You are now connected to a Remote Playback Site. The Remote Playback Site functions identically to that of the Local Playback Site. For additional details on how to the Playback feature, see 3.20 Playback Configuration on Pg. 59. 3.24 Playback Setting This feature allows you to adjust the settings of the Playback service. Fig. 94. General tab in Setting window 3.24.1 General Tab Calendar View Make the record display windows as calendar view. List Control Make the record display windows as list control. Play when open Check this option to set the system to start playing the video clip every time when a record is withdrawn. Auto skip when record motion only mode Check this option to set up the system to automatically skip to the points where there were motions recorded. Next interval Set the interval by which the video moves forward when you click on the Next icon on the control panel. Previous interval Set the interval by which the video moves backward when you click on the Previous icon on the control panel. Capture Image Setup how you want to save images. Save in clipboard The image will be saved in the clipboard and can be pasted into other application software. Software User Manual Page | 69 Manually save the image file You can manually select where you want to save the image, name the saved file, and choose the format in which you want to save the image. Automatically save the image file By pre-setting a path/URL and the image format, the system will automatically save the image accordingly when you click the Save button in the control panel. 3.24.2 On Screen Display (OSD) Tab Enable Camera OSD Display video information on recorded video. The information includes camera name, camera number, date, and time. User also can set up OSD font, including the font, font size, font color, and any desired font effects. Fig. 95. On Screen Display (OSD) tab in Setting window 3.24.3 Point Of Sale (POS) Tab Display video information on recorded video. The information includes camera name, camera number, date and time. User also can set up OSD font, including the font, font size, font color and any desired font effects. Fig. 96. Point of Sale (POS) tab in Setting window 70 | Page Software User Manual 3.25 Enhancement The enhancement window allows you to digitally modify the image to attempt to make it look better, either by sharpening the image for better clarity or by adjusting the colors to make something more visible. General Setting Check the option and choose whether you want to apply the setting to all the channels or only to those currently shown on the screen. Fig. 97. Post Processing Tool window 3.25.1 Filter Setting Visibility Check this option and move the slider to adjust the gamma value of the image to enhance the image and make it clearer. Sharpen Check this option to activate this function. Move the slider to the right to sharpen the image or to the left to soften it. Brightness Check this option to activate this function. Move the slider to the right to make the image brighter. Contrast Check this option to activate this function. Move the slider to the right to increase contrast. Grey Scale Check this option to display the record in grey scale mode so the image displays in black and white. 3.26 Save Video This feature allows you to export a video file you are currently playing back. Software User Manual Page | 71 ■■ Step 1 Click on the display screen to choose the camera display that you want to save as a video clip. ■■ Step 2 Set up the cue in and cue out points. The cue in and cue out time will show in the information window. Cue In Cue Out Fig. 98. Cue In and Cue Out buttons in the Playback console ■■ Step 3 Click Save Video button, choose the folder in which you want to save the file, enter the file name, and click 'Save’. Fig. 99. Save Video button and Export Video/Audio window ■■ Step 4 Set the Export Format as ASF (recommend) or AVI and set the Use Profile. ■■ Step 5 You may export (save) the record with both video and audio or video only. ■■ Step 6 Click 'OK' to save the video. 3.27 Save Image This feature allows you to save an image file from the video you are currently playing back. Fig. 100.Save Image button ■■ Step 1 Click on the display screen to choose the camera display from which you want to save pictures. ■■ Step 2 Click Save Image button when the image you want is shown on the screen. You may click Pause to freeze the video, use the Step Forward/Step Backward function to find the image(s) you want to save. ■■ Step 3 Choose the folder and the image format (BMP or JPEG) you prefer and then click save. 72 | Page Software User Manual ►►Note You may skip Step 3 by presetting a folder and format in which you want to save the images. 3.28 Print This feature allows you to print the current image of the video file you are playing back. Fig. 101.Print button and Print Setup window Original Size Select to have the image print in original size. Fit to page Select to have the image fit the page. Align Image Top, Center, or Bottom Print Content Print the image from the currently selected channel or all the channels shown on the screen. 3.29 Backup Different from Save Video, the Backup function saves everything from the Playback panel, including log information. You can start a full function Playback Console and load the backup files on any PC with a Windows operating system. This means you may monitor the real-time video and simultaneously work on the backup files on separate computers. ■■ Step 1 Press 'Open Record' to select data and press 'Backup'. ■■ Step 2 Adjust the Start Time and End Time you want to backup. ■■ Step 3 Adjust the Cameras you want to backup. ■■ Step 4 Calculate the size of the backup data. ■■ Step 5 Select the directory in which you want to save the backup data. ■■ Step 6 Check the log you want to backup. ■■ Step 7 Press 'Backup' to start backing up. Software User Manual Page | 73 Fig. 102.Open Record button and Backup button and Backup Dialog window 3.30 Log Viewer The log viewer keeps a record of special events which occur within the system. Events can consist of Smart Guard alerts, System alerts, and attempts to log in or out both locally and remotely. The Log Viewer functions identically to that of the Log Viewer in Configurations. For additional details on how to use this feature, see 3.10 Point Of Sale (POS) Log on Pg. 48. 3.31 Smart Guard Configuration The Smart Guard is a system that can alert you should any unusual event such as a missing or foreign object alarm be triggered. These alerts can consist of sound/alarms, phone call, or e-mail notifications. Smart Guard Fig. 103.Smart Guard button 74 | Page Software User Manual 3.31.1 Event Configuration There are three sources of events: Camera (video image), Digital Input (device connected to your PC) and System (condition of your hardware). You can assign multiple events by following the instructions below. Insert Event Step 1 Fig. 104.Event and Action Configuration window 3.31.2 Assign a Camera Event ■■ Step 1 Select a channel from the camera list and click the insert event icon. ■■ Step 2 There are six types of events: Signal Lost, General Motion, Foreign Object, Missing Object, Lose Focus, and Camera Occlusion. Select the event you want on the Event Type list. Step 2 Step 3 Fig. 105.Select Event window ■■ Step 3 Click 'OK' to configure the setting of the Event Type. Refer to the following sections. Software User Manual Page | 75 3.32 Event - Signal Lost Fig. 106.Basic tab in Alarm Event Configuration window 3.32.1 Basic Tab Enable Event Check the box to activate. Automatically cancel event when event disappear The alarm/action will be off once the abnormality is fixed or ends. Manually cancel event or event last triggered The alarm/action will continue until it is canceled from the Main Console (Start>Open Event Report>Cancel All Events). The user currently not at the seat watching the screen will be notified by the alarm. Cancel event after time-out XX seconds Enable checkbox and setup the time-out seconds to cancel the event after the time that you set whatever the events disappear or not. Activated Period Set up the system to react during a certain time period, for example, during office hours. 76 | Page Software User Manual 3.33 Event - General Motion Detect any movement in the defined detection zone. Fig. 107.Basic tab in General Motion Alarm Event Configuration window 3.33.1 Basic Tab Enable Event Check the box to activate. Automatically cancel event when event disappear The alarm/action will be off once the abnormality is fixed or ends. Manually cancel event or event last triggered The alarm/action will continue until being canceled from the Main Console (Start>Open Event Report>Cancel All Events). The user currently not at the seat watching the screen will be notified by the alarm. Cancel event after time-out XX seconds Enable checkbox and setup the time-out seconds to cancel the event after the time that you set whatever the events disappear or not. Activated Period Assign the system to activate during a specified time period. Software User Manual Page | 77 3.33.2 Advanced Tab Sensitivity Interval Region Definition Start Simulation Fig. 108.Advanced tab in General Motion Alarm Event Configuration window Sensitivity Click and move the slider to the right to increase sensitivity so that a relatively small movement will trigger the alarm. Move the slider to the left to reduce the sensitivity of movement detection. Establishing an appropriate Sensitivity value will reduce the chance of false alarms. For example, you can lower the Sensitivity to avoid the alarm being triggered by tree swinging in a breeze. Interval Click and move the slider to the right to increase interval time so that the alarm will be triggered only when the movement is of a longer duration. Move the slider to the left to reduce the interval time. Region Definition To detect General Motion, you have to define a detection zone. Left-click and drag the mouse to draw a detection zone. You may define more than one zone on the screen by repeating the same process. User can also click on 'All' button to select the entire detection zone. Start Simulation Click the Start Simulation button and test the function on the preview screen. 78 | Page Software User Manual 3.34 Event - Foreign Object Alarm will be activated when an object appears in the defined area on the screen. Fig. 109.Basic tab in Foreign Object Alarm Event Configuration window 3.34.1 Basic Tab Enable Event Check the box to activate. Automatically cancel event when event disappear The alarm/action will be off once the abnormality is fixed or ends. Manually cancel event or event last triggered The alarm/action will continue until being canceled from the Main Console (Start>Open Event Report>Cancel All Events). The user currently not watching the screen will be notified by the alarm. Cancel event after time-out XX seconds Enable checkbox and setup the time-out seconds to cancel the event after the time that you set whatever the events disappear or not. Activated Period Assign the system to activate during a specified time period. Software User Manual Page | 79 3.34.2 Advanced Tab Sensitivity Interval Region Definition Define Object Size Start Simulation Fig. 110.Advanced tab in Foreign Object Alarm Event Configuration window Sensitivity Click and move the slider to the right to increase sensitivity so that a relatively small movement will trigger the alarm. Move the slider to the left to reduce the sensitivity of movement detection. Establishing an appropriate Sensitivity value will reduce the chance of false alarm. For example, you can lower the Sensitivity to avoid the alarm being triggered by a tree swinging in a breeze. Interval Click and move the slider to the right to increase the interval time so that the alarm will only be triggered when the movement is of a longer duration. Move to the left to reduce the interval time. Region Definition To detect General Motion, you have to define a detection zone. Left-click and drag the mouse to draw a detection zone. You may define more than one zone on the screen by repeating the same process. User can also click on 'All' button to select the entire detection zone. Define Object Size After defining the detection zone, left-click and drag the mouse to indicate the size of the object you want to detect. Start Simulation Click the Start Simulation button and test the function on the preview screen. 80 | Page Software User Manual 3.35 Event - Missing Object Alarm will be activated when an object disappears in the defined area on the screen. Fig. 111.Basic tab in Missing Object Alarm Event Configuration window 3.35.1 Basic Tab Enable Event Check the box to activate. Automatically cancel event when event disappears The alarm/action will be off once the abnormality is fixed or ends. Manually cancel event or event last triggered The alarm/action will continue until being canceled from the Main Console (Start>Open Event Report>Cancel All Events). The user currently not watching the screen will be notified by the alarm. Cancel event after time-out XX seconds Enable checkbox and setup the time-out seconds to cancel the event after the time that you set whatever the events disappear or not. Activated Period Assign the system to activate during a specified time period. Software User Manual Page | 81 3.35.2 Advanced Tab Sensitivity Interval Region Definition Define Object Size Start Simulation Fig. 112.Advanced tab in Missing Object Alarm Event Configuration window Sensitivity Click and move the slider to the right to increase sensitivity so that a relatively small movement will trigger the alarm. Move the slider to the left to reduce the sensitivity of movement detection. Establishing an appropriate Sensitivity value will reduce the chance of false alarm. For example, you can lower the Sensitivity to avoid the alarm being triggered by a tree swinging in a breeze. Interval Click and move the slider to the right to increase interval time so that the alarm will only be triggered when the movement is of a longer duration. Move to the left to reduce the interval time. Region Definition To detect General Motion, you have to define a detection zone. Left-click and drag the mouse to draw a detection zone. You may define more than one zone on the screen by repeating the same process. User can also click on 'All' button to select the entire detection zone. Define Object Size After defining the detection zone, left-click and drag the mouse to indicate the size of the object you want to detect. Start Simulation Click the Start Simulation button and test the function on the preview screen. 82 | Page Software User Manual 3.36 Event - Lose Focus Alarm will be activated when any of the cameras loses focus or has a blurred image. Fig. 113.Basic tab in Lose Focus Alarm Event Configuration window 3.36.1 Basic Tab Enable Event Check the box to activate. Automatically cancel event when event disappear The alarm/action will be off once the abnormality is fixed or ends. Manually cancel event or event last triggered The alarm/action will continue until being canceled from the Main Console (Start>Open Event Report>Cancel All Events). The user currently not watching the screen will be notified by the alarm. Cancel event after time-out XX seconds Enable checkbox and setup the time-out seconds to cancel the event after the time that you set whatever the events disappear or not. Activated Period Assign the system to activate during a specified time period. Software User Manual Page | 83 3.36.2 Advanced Tab Sensitivity Interval Ignore Lighting Change Start Simulation Fig. 114.Advanced tab in Lose Focus Alarm Event Configuration window Sensitivity Click and move the slider to the right to increase sensitivity so that a relatively small movement will trigger the alarm. Move the slider to the left to reduce the sensitivity of movement detection. Establishing an appropriate Sensitivity value will reduce the chance of false alarm. For example, you can lower the Sensitivity to avoid the alarm being triggered by a tree swinging in a breeze. Interval Click and move the slider to the right to increase interval time so that the alarm will only be triggered when the movement is of a longer duration. Move to the left to reduce the interval time. Ignore Lighting Check the box to avoid alarm being activated by changing light conditions. Start Simulation Click the Start Simulation button and test the function on the preview screen. 84 | Page Software User Manual 3.37 Event - Camera Occlusion Alarm will be activated when any of the cameras view becomes obstructed by an object. 3.37.1 Basic Tab Fig. 115.Basic tab in Camera Occlusion Alarm Event Configuration window Enable Event Check the box to activate. Automatically cancel event when event disappear The alarm/action will be off once the abnormality is fixed or ends. Manually cancel event or event last triggered The alarm/action will continue until being canceled from the Main Console (Start>Open Event Report>Cancel All Events). The user currently not watching the screen will be notified by the alarm. Cancel event after time-out XX seconds Enable checkbox and setup the time-out seconds to cancel the event after the time that you set whatever the events disappear or not. Activated Period Assign the system to activate during a specified time period. Software User Manual Page | 85 3.37.2 Advanced Tab Sensitivity Interval Ignore Lighting Change Start Simulation Fig. 116.Advanced tab in Camera Occlusion Alarm Event Configuration window Sensitivity Click and move the slider to the right to increase sensitivity so that a relatively small movement will trigger the alarm. Move the slider to the left to reduce the sensitivity of movement detection. Set up an appropriate Sensitivity value will reduce the chance of false alarm. For example, you can lower the Sensitivity to avoid the alarm being triggered by a tree swinging in a breeze. Interval Click and move the slider to the right to increase interval time so that the alarm will only be triggered when the movement is of a longer duration. Move to the left to reduce the interval time. Ignore Lighting Check the box to avoid alarm being activated by changing light conditions. Start Simulation Click the Start Simulation button and test the function on the preview screen. 86 | Page Software User Manual 3.38 Event - Digital Input Step 1 Step 1 Step 2 Fig. 117.Select Digital Input Module above Event and Action Configuration window ■■ Step 1 Click and highlight Digital Input on the event type list, and click the Insert Event icon. ■■ Step 2 Select the input device connected to your PC. The Digital Inputs are triggered from an external sensor, such as a wall-mounted Motion Detector or a Door/Window sensor. There are only two states for any Digital Input: On or Off. Because of this, no advanced configuration is needed. ►►Note To use Digital Inputs, you must have a TRP-C28 I/O Module and a TRP-C08 Communication Module. These modules are not included by default in EZWatch Pro kits and must be purchased separately. For additional information you can read the I/O Module settings section of the manual. Software User Manual Page | 87 3.39 Action Step 1 Step 1 Step 2 Step 2 Fig. 118.Insert Action procedure in Event and Action Configuration window Insert Action Setup actions responding to an unusual event. ■■ Step 1 Choose an event and click the 'Insert Action' icon. ■■ Step 2 There are 8 types of actions: On Screen Display (OSD), Play Sound, Send E-mail, Phone Call, PTZ Preset Go, Signal Digital Output, Send a SMS Message, Send to Central Server, Send snapshot to FTP, and Popup E-Map on event. Select the action you want from the list and then click OK. ■■ Step 3 Configure the setting of the Action Type, if needed. 3.39.1 Action Type On Screen Display A red warning will flash on the screen of Main Console, indicating what type of unusual event was detected. Play Sound Sound alarm warning. Choose a Wave file (.wav) and the system will play the sound as alarm when an unusual event is detected. Send E-mail The system will send an E-mail immediately to given accounts indicating the type of event, the time, and attaching a picture taken when the event was detected. To give the system the E-mail accounts, go to Config > Setup > Hotline. Refer to Hotline Configuration in 3.6.6 Hotline Configuration Tab on Pg. 38 for more details. Phone Call The system will call a given phone number when an unusual event is detected. To setup the phone number and make an audio record for the phone call, go to Config > Setup > Hotline. Refer to Hotline Configuration in 3.6.6 Hotline Configuration Tab on Pg. 38 for more details. PTZ Preset Go The PTZ (pan/tilt/zoom) camera will go to a preset point or auto patrol when an unusual event is detected. 88 | Page Software User Manual Step 1 Step 2 Step 3 Step 2 Fig. 119.PTZ Camera Preset Go window Please follow the steps below to set up this function. ■■ Step 1 Choose an event and click the 'Insert Action' icon. ■■ Step 2 Select the 'PTZ Preset Go' action and then click OK. ■■ Step 3 Set the action of cameras which you want to be trigger by events. For example, set the action of camera 1: Choose camera 1. • • • Set the start, end preset points. Select the Life Cycle. Click on Add. Set the action of camera 2: Choose camera 2. • • • • Set the start patrol and end patrol. Select the Life cycle Click on Add. Finally, click on OK to save all setting of cameras. Software User Manual Page | 89 ►►Note You need to configure your PTZ camera before using this function. Refer to 3.6.4 PTZ Configuration Tab on Pg. 35 for more details on PTZ camera configuration. Signal Digital Output Triggers traditional alarming devices connected to the system, such as alarm lights and sirens. Send an SMS message If the system has a GSM modem installed, the system will send an SMS message immediately to specified accounts indicating the type and time of the event. To setup the GSM modem, go to Config > Setup > Hotline. Refer to 3.6.6 Hotline Configuration Tab on Pg. 38 for more details. Send to Central Server The system will send an Event to Central Server. For more details, please refer to the Central Management System user manual. FTP The system will upload a snapshot immediately to an FTP site. To setup the FTP server, go to Config > Setup > Hotline. Refer to 3.6.6 Hotline Configuration Tab on Pg. 38 for more details. Popup E-Map on Event The system will automatically pop up the E-Map window and show the assigned map and indicator. To edit E-Map, refer to 3.2.1 Start Configuration on Pg. 23 for more details. Fig. 120.Popup E-Map on Event window 3.40 Remote Access Configuration In a typical setup, there are some additional configurations that need to be made to your DVR (PC) and/or your Network Router before you will be able to access your cameras from a remote location. This guide will assist you in configuring security features. For information on configuring the Main Console software for remote access, refer to 3.23 Remote Server on Pg. 67 for more details. ■■ Step 1 It is recommended that you use the EZWatch IP service or a Static IP address before attempting to remotely access your EZWatch Pro server. You can sign up for EZWatch IP at www.ezwatchip.com or contact your ISP to obtain a Static IP address. ■■ Step 2 Go to Start > All Programs > EZWatch Pro 4.0 > Main Console > Network Service. ■■ Step 3 In the Network Service window, click on the Start button to begin streaming your EZWatch Pro cameras live, thereby allowing users to log on to the server and view live streaming cameras. ■■ Step 4 You may still need to configure security features on your DVR in order to allow Remote Access. By default, security applications such as anti-virus programs (Norton™, McAfee™), software firewalls (Windows Firewall™, ZoneAlarm™), and hardware firewalls (Routers, Modems) are typically defaulted to block remote connections similar to EZWatch Pro Remote Access. 90 | Page Software User Manual 3.40.1 Anti-Virus Programs Anti-Virus programs such as Norton Anti-Virus™ and McAfee Anti-Virus™ may need to be configured in order for you to use the EZWatch Pro software applications. Please refer to the user manual of your anti-virus program in order to determine how the EZWatch Pro software can be 'allowed' to work in tandem with the anti-virus program. If a certain port number is requested, the default ports for EZWatch Pro Remote Access are 5140, 5150, 5160, 80, and 8000. 3.40.2 Software Firewalls Software firewalls such as Windows Firewall™ and ZoneAlarm™ may also need to be configured to allow Remote Access. Typically, you will either need to 'allow' the EZWatch Pro software to be used or you need to enter a port number similar to anti-virus programs or hardware firewalls. The default ports for EZWatch Pro Remote Access are 80, 5140, 5150, and 5160. To setup Windows Firewall™, follow these steps. ■■ Step 1 Click on your Windows Start Button > Control Panel > Security Center > Windows Firewall. ■■ Step 2 Click on the Exceptions tab at the top of the window. ■■ Step 3 Click on Add Port. ■■ Step 4 Enter EZWatch Pro as the Name, Enter 5150 as the Port, and select TCP. Repeat this step for ports 80 and 8000. ■■ Step 5 Click on 'OK' to submit the information and then exit the window. 3.40.3 Hardware Firewalls Hardware equipment such as wireless routers and some modems have built in firewalls to help prevent unwanted connections to your computer and network. In order to allow programs such as Remote Access, you need to open ports in your hardware firewall as well. Opening these ports allow certain types of data such as video and audio to transmit to the internet. This is commonly known as Port Forwarding. Port Forwarding can be one of the more involved tasks you’ll need to perform to be able to set your PC up for remote viewing, but it doesn’t have to be difficult. When taken one step at a time, we can very quickly and easily determine how your network is set up, and once that is known, then the Port Forwarding itself is very straight-forward. Port Forwarding is necessary because of routers. Routers are devices that split one connection up amongst many computers. One single internet address can host thousands of computers using a router. A problem arises when you have more than one router—splitting up a connection over and over again. Configuring more than one router is difficult and does not normally work. 3.40.4 Is your modem a router? Many modems have built-in routers, so our first step is to determine if your modem is also a router. This can be accomplished several ways: ask your Internet Service Provider (ISP), look up the modem specification on the internet (the manufacturer’s product page should tell you), or look at the list of routers located at http://www.portforward.com/ to see if your modem is listed there. Software User Manual Page | 91 3.40.5 My modem is NOT a router Modem DVR Internet Fig. 121.DVR to Modem to Internet configuration If your modem is not a router, look at how your computer is connected to the modem. If your computer is connected directly from the modem to the PC, then you do not have a router. Your connection is not being split up, and you do not need to do any Port Forwarding. This is the easiest setup, but these days a setup like this is usually rare. If your modem is not a router, but you have your computer connected to a separate router, then you need to configure Port Forwarding on your router. Refer to 3.40.7 Setting up Port Forwarding on Pg. 93 to set up Port Forwarding. 3.40.6 My modem IS a router DVR Router Modem Internet Fig. 122.DVR to Router to Modem to Internet configuration If your modem is a router, then you need to determine if it is the only router present. If you have more than one router, then you will need to bypass all but one of them. The first step is determining whether or not there is a second router present. Follow the cable from your computer. Does it connect directly into the modem? If this is the case, then you only have one router (the modem). You will need to configure Port Forwarding on that modem as detailed in 3.40.7 Setting up Port Forwarding on Pg. 93. If your computer is connected to another device between it and the modem, then you need to determine what kind of device it is. Hubs and Switches do not split up connections like routers do (they only split up cables), and do not require any Port Forwarding. But if you have a router between the computer and the modem, this means you have two routers present, and that creates a problem. You will need to bypass the second router, or you need to turn off the router inside of the modem. Turning off a router is done by setting the modem to Bridging mode. This cannot be done on all routers, and to do this you should contact your ISP. Ask them if they can help you set the modem into Bridging mode. Once the modem is in Bridging mode, you only have one router, and need to set up Port Forwarding, as detailed in 3.40.7 Setting up Port Forwarding on Pg. 93. 92 | Page Software User Manual If you cannot set your modem to Bridging mode, then you need to bypass the router. Typically this is done by plugging the computer directly into the back of the modem. If there are not enough jacks to plug the computer directly into the modem, use a hub or switch to increase the number of jacks present. Run a cable from the modem into a hub, then run a cable from the hub to your computer. If you still need the router then you can also plug the router into the hub—just do not plug the DVR into the router. Now that the router has been bypassed, set up port forwarding on the modem, as detailed in 3.40.7 Setting up Port Forwarding on Pg. 93. Modem Internet Network Hub/Switch DVR Router Fig. 123.DVR to Hub/Switch configuration 3.40.7 Setting up Port Forwarding Your router must be configured for Port Forwarding in order for a user to view your DVR from a remote location. If there are many computers within a network, a router is used to help split the connection to the internet. If a router does not know which PC is the recipient of a connection request, the router discards the request. Port Forwarding forces a router to send the connection request to a specific computer—in our case, the DVR. 3.40.7.1 Business Connections If you have a business internet connection, you will want to contact your ISP and determine if they must set up the Port Forwarding for you. Many business connections use special modems that cannot be configured by the user. If this is the case, you must contact your ISP and ask them to set up port forwarding on the following ports: Port 80 (if Port 80 cannot be used, we recommend port 8000), Port 5140, Port 5150, and Port 5160. ►►Note It is not enough merely to 'Open' a port. If a port is 'Open,' then your connection request will not be blocked, but forwarding is STILL required to tell the router which computer to send the connection request. Many ISPs may misunderstand this and only 'Open' the port, and because forwarding is not set up, you still will be unable to connect. Please make certain the ISP has actually forwarded, and not just opened, your ports. Software User Manual Page | 93 3.40.7.2 Personal Connection If you are using a router, you need to obtain the Make and Model number of the unit. For more information on configuring Port Forwarding, please refer to the user manual of your router or follow the steps for assistance in setting up Port Forwarding on your router or modem. ■■ Step 1 Open a web browser such as Internet Explorer or Mozilla Firefox. Go to the web address www.portforward.com. ■■ Step 2 From the home page, there is a list of routers/modems sorted by Make and Model. Locate your device in the list. ►►Note If your router or modem is not listed here, you will need to refer to the User Manual for instructions on configuring Port Forward. You may also be able to contact the manufacturer of the device or your ISP if they provided the router/modem for you. ■■ Step 3 Once you have located your router/modem, the next page will ask you to select the program for which you are forwarding ports. EZWatch Pro will not appear in this list of programs. ►►Note You need to use the Default Guide to set up Port Forwarding for EZWatch Pro. ■■ Step 4 Follow the step-by-step instructions provided in the following pages to set up Port Forwarding for your specific router/modem. The default ports for EZWatch Pro Remote Access are Port 80, Port 5140, Port 5150, and Port 5160. You will need to enter each one of these ports. ►►Note www.portforward.com will not set up port forwarding for you. It simply provides step-by-step instructions on setting up port forwarding on your router/modem. You will need to access your router/modem configuration using your Internet Explorer browser in order to add the ports. 3.41 Remote Access Connection Now that you have configured your DVR and Network for remote access, you are now ready to connect to your cameras from a remote location using the Remote Live Viewer software or Internet Explorer. The instructions on the next page are to be used at the remote location. 3.41.1 Installing the Remote Live Viewer ■■ Step 1 Insert the Software CD. ■■ Step 2 The EZWatch Pro installation disc should run automatically. If not, click on the My Computer icon and locate the EZWatch Pro software disc under 'Devices with Removable Storage'. Open the disc by double-clicking on the icon. Locate the 'Setup.exe' file to begin installing the EZWatch Pro Software. ■■ Step 3 Follow the Windows Installation Wizard. Complete/Custom Setup Type: You may install the system to a preferred directory and choose which feature(s) you want to install to the PC (Custom setup is recommended). Uncheck Main Console and make sure Playback and Remote Live Viewer is checked. 94 | Page Software User Manual Fig. 124.EZWatch Pro InstallShield Wizard for Custom Install Fig. 125.Custom Installation of Playback and LiveView ■■ Step 4 Restart your PC. ►►Note If you do not have your installation disc available, you can download the EZWatch Pro software from our website, at: http://www.ezwatch-security-cameras.com/downloads/ Software User Manual Page | 95 3.42 LiveView Setting (Site Setup) Fig. 126.Server tab in LiveView Setting window 3.42.1 Server Tab With the Remote Live Viewer console, remote users may watch real-time video from remote live streaming servers. ■■ Step 1 Go to Start > All Programs > EZWatch Pro 4.0 > Remote Live Viewer. ■■ Step 2 Click on the Site Setup button. ■■ Step 3 Enter the Server Name, your EZWatch IP or Static IP Address, Port 5150 and then click the Add button. ■■ Step 4 Click 'OK' to close the Site Setup window. ■■ Step 5 Now click on the new Server listed on the Remote Live Viewer console. Then click the Login button. Enter the Username and Password if needed. ■■ Step 6 Now choose the cameras you would like to view remotely. 96 | Page Software User Manual Step 6 Site Setup Fig. 127.EZWatch Pro console 3.42.2 Group Tab You may create custom camera groups from multiple servers. Step 1 Step 5 Step 3 Step 2 Step 4 Step 4 Fig. 128.Group tab in LiveView Setting window ■■ Step 1 Go to the Group tab of the LiveView Setting window. ■■ Step 2 Log in to all the servers that contain the camera(s) you would like to put into the group(s). ■■ Step 3 Click 'Insert' to create a new group. Name the group for future reference. Software User Manual Page | 97 ■■ Step 4 From the window at the right, highlight the camera(s) you would like to add to a group and then click on the '<--' button. Repeat the process until you are satisfied with the group setting. ■■ Step 5 Click on the Delete and Rename button to remove or rename a specific group. ■■ Step 6 Repeat Step 3 to 5 until you are done with creating and setting groups. ■■ Step 7 Click 'OK' to save settings. 3.43 On Screen Display (OSD) Tab Fig. 129.On Window Display (OSD) tab in LiveView Setting window Enable Camera OSD Display video information on the live video feed. The information includes camera name, camera number, date, and time. User may also set up OSD font, including font, font size, font color, and any desired font effects. 3.44 Joystick Tab This feature supports the previous joystick controller used for PTZ and IP cameras. Using the TRP-C08 module, this configuration is no longer necessary for current joystick controllers. 98 | Page Software User Manual 3.45 Remote Live Viewer Console Log In/Out Camera List PTZ Camera Control Fig. 130.Camera List in EZWatch Pro console Select a camera(s) from the server/camera list on the right and then drag it to where you want the image to be displayed. On the server/camera list, right click on a camera to connect/disconnect it. Log In/Log Out Select a server or a group and click on the Log In/Log Out button to access/leave the server. You may also log in/out from the server by right clicking on it. Server and Camera List Display a complete list of the server(s) and camera(s) that are added to the system. PTZ Camera Control You may control the camera view by utilizing the PTZ camera control panel to adjust the camera’s view. This is only available with cameras that support PTZ function. ►►Note The PTZ Camera Control buttons function identically to the PTZ Camera Controls in the Main Console. For additional details on how to use these features, see 3.6.5 Main Console PTZ Control Panel on Pg. 37. Digital Zoom Screen Division Exit Minimize Information Display Snapshot Play/Stop/Drop Playback Site Setup Remote I/O Fig. 131.Remote LiveView Console controls Software User Manual Page | 99 Minimize Minimize the Remote LiveView Console window. Exit Shut down the system or log out current user. Digital Zoom Click on the + and – signs to zoom in and zoom out the view. Play/Stop/Drop Select a camera/video and click on this button to play/stop/disconnect a particular channel. Playback This feature allows you to access and playback video remotely. Remote I/O User can remotely adjust the Output Pins by turning them on or off (click on Status to turn on or off ). Snapshot Select the snapshot function to capture a specific video image immediately. Screen Division This allows you to select how multiple cameras are displayed on the playback screen. Selecting a larger division than the number of cameras may result in blank areas on the playback screen, while selecting a smaller division may mean not all of your cameras will be displayed simultaneously. Information Display Displays video information including server name, video current status, and bit rate for a selected channel. 3.45.1 Internet Explorer Web View Server IP Address Remote Live Viewer Remote Playback Fig. 132.Internet Explorer Web View 100 | Page Software User Manual Server IP Address Open an Internet Explorer browser and enter the IP address or DNS of the server followed by the connecting port. ►►Example http://username.ezwatchip.com:8080/ ►►Note http://username.ezwatchip.com is the IP address of the server. 8080 is the port specified in 'Use Default Web Server' in Network Service. Remote Live Viewer This feature allows you to watch real-time video and functions identical to the Remove Live Viewer software. For additional details on using the feature, refer to 3.45 Remote Live Viewer Console on Pg. 99. Remote Playback This feature allows you to playback recorded video and functions identical to the Playback software. For additional details on using the feature, refer to 3.20 Playback Configuration on Pg. 59. Both the Remote Live Viewer and Remote Playback software require installation of an ActiveX control. Currently Internet Explorer is the only web browser that supports Active X, so you will not be able to use any alternative browsers. Once you have selected Remote Live Viewer or Remote Playback, the ActiveX control for that feature will automatically be installed, and the feature will launch. ►►Note Depending on your Internet Explorer Security Settings, you may need to temporarily enable installation of unsigned ActiveX controls. 3.45.2 Remote Desktop Viewer This service enables a remote user to connect and take control of the DVR—to make changes to it as if the remote user was sitting directly in front of it. 3.45.2.1 Installing the Remote Desktop Viewer ■■ Step 1 Insert the Software CD. ►►Note If you do not have your installation disc available, you can download the EZWatch Pro software on our website at http://www.ezwatch-securitycameras.com/downloads/ ■■ Step 2 If the automatic Installation Wizard appears on the screen, choose to cancel the automatic software installation. ■■ Step 3 Click on the 'My Computer' icon and locate the EZWatch Pro Software disc under 'Devices with Removable Storage’. Right-click on the disc and choose the 'Explore' option listed. You will now see the available folders and files listed on the disc. ■■ Step 4 Double-click on the folder titled 'Remote Desktop Viewer’. Locate the 'Setup.exe' file to begin installing the Remote Desktop Viewer. ■■ Step 5 Follow the Installation Wizard instructions to complete the installation. ■■ Step 6 Launch the Remote Desktop View from the Program list within Windows. Software User Manual Page | 101 Fig. 133.Remote Desktop Viewer window Server In the server section, type in the IP address of the computer to which you want to connect. Port In the port section, type in the port that the Remote Desktop Server is using. By default this is 5140. Password If you have server authentication turned on, type in the administrator’s password in this box. If you do not have server authentication turned on, it is OK to leave this empty. Use 8 bits color level The remote desktop server is not intended for live viewing. It uses too much bandwidth, as it transmits the entire screen and not just the cameras. By lowering the color level to 8 bits, you speed up the connection significantly but decrease image quality. This has no effect on the quality of the image of the Remote Live Viewer, so it is always recommended to use this option. Once all three fields have been selected, click 'OK' to connect. You should now have full control over the remote DVR. The icons at the top of the screen will allow you to use special keys (CTRL, ALT, open task manager, zoom in on part of the screen, etc.). ■■ Step 7 Click 'OK' to connect. 3.45.3 DBTools (Database) The DBTools application is used to Export/Import database files, Export configurations, and Edit storage locations. ►►Warning Improper use of the DBTools application may result in loss of recorded video data. ■■ Step 1 Launch DBTools from program files. Fig. 134.Launching DBTools from Program Files 102 | Page Software User Manual ■■ Step 2 Enter the administrator password to login. Fig. 135.DBTools login window Export Database The feature allows you to export part of an entire database of video clips to another location for backup purposes. Import Database This feature allows you to import previously exported database files. Repair Database This feature is useful if your system is having the following problems: • • If there are records in the database, but no corresponding video files, use DBTools to delete these records. If there are video files, but no corresponding records in the database, use DBTools to rearrange the database and find these records. Export Configurations This feature allows you to export Main Console configuration settings. Edit Storage Location This feature allows you to move your video files from the current storage location to another. If you move the recorded videos to a new directory, to ensure the videos can still be recognized by the Playback system, you should change the original directory. Software User Manual Page | 103 104 | Page Software User Manual 4 “How To” Guides 4.1 How To Make a Twist-On BNC Video Cable Fitting The 8, 12, 16, and 32 camera kits are shipped with twist-on fittings so you can easily make the correct lengths of cable you need. Follow the steps below to properly prepare a video cable for the twist-on BNC fittings. Step 1 Step 2 Step 3 Fig. 136.Steps to make twist-on BNC video cable fitting ■■ Step 1 Strip away all of the cable and shielding so you have ½” of the center conductor is exposed as shown. ■■ Step 2 Strip away the black covering so you have ¼” of the shielding exposed. Do not allow any of the copper shielding to touch the center conductor. ■■ Step 3 Insert the cable into the fitting and gently find the hole for the center wire, then firmly press down and twist until the fitting is securely fastened to the cable. 4.2 How To Wire a Multi-Camera Power Supply and Extend a Camera’s Power Cable Step 1 Step 2 Step 3 Step 4 Fig. 137.Wiring multi-camera power supply and extending a camera’s power cable ■■ Step 1 At the camera location, take the power cable and strip away the outer sheathing to expose the inner two wires (black and red). Then strip away about ¼” of the wire’s insulation to expose the copper wire. Do the same to the power wire pig tail which connects to the camera power connection, as shown. ►►Note Do not strip or cut the power lead coming directly from the camera. You should strip the 'pig tail' power cable which came with your kit. You should have one 'pig tail' for each camera. ■■ Step 2 Take the red power cable lead and twist it together with the black and white lead from the power wire pig tail. Now take the black lead from the power cable and twist it together with the all “How To” Guides Page | 105 black lead from the power wire pig tail. Use the gray wire nuts provided with your system and twist them onto the wires until they are firmly secured. ■■ Step 3 Now connect the other end of the extended power cable to the power supply. First strip the wires back as detailed in Step 1. The power supply designates which terminal is positive and negative. Insert the red wire under the positive terminal and the black wire under the negative terminal. Now tighten down the terminal screws. ■■ Step 4 Finally, connect the power pig tail to the camera’s power lead, as shown. 4.3 How To Place Cameras and Connection Tips • • Camera lenses can provide a wide-angle view or a long-distance view. As camera lens sizes (in millimeters) increase, the camera can see greater detail at a greater distance , but the angle of view decreases. Using a 3.6 mm lens, one may only be able to recognize faces up to 10-15 feet away, but the camera can provide a wide 70 degree viewing angle. A 25 mm lens may provide the same detail from 70 feet away, but the camera can only provide a narrow 11 degree viewing angle. A sturdy, durable, protective housing is necessary for an outdoor camera installation. Depending on the climate in your location, you will need to consider the temperature ranges your cameras will need to endure. Fig. 138.Sturdy, durable, protective housing for outdoor camera installation • • It is recommend you do not use any camera in an outdoor setting that is intended to be used only indoors. Even if the camera is not directly exposed to rain, snow, or direct sunlight, the camera housing and components are not sealed and properly protected from extreme temperatures or potential moisture accumulation. You can, however, use any camera intended for outdoor use in an indoor application. Avoid mounting cameras on a metal surface. Conductive surfaces can not only create interference, but can also cause damage from power surges or electrical storms. Fig. 139.Conductive surface warning sign • • Avoid running cables near strong sources of interference. Common sources of interference are fluorescent lights, electrical appliances, and 110 V power cabling/outlets. If you experience frequent electrical storms or other hazardous electrical surges, it is recommended you use inline coax cable surge protectors for your outdoor cameras. This will protect your DVR, time-lapse recorder, and the other cameras from any high voltage surges. 106 | Page “How To” Guide • Facing a camera toward a light source, window, or glass door can result in objects looking too dark in the camera’s view when it is bright outside. Try to avoid pointing the camera straight at a light source, out a window, or out a glass door to avoid having some objects too dark to view. Fig. 140.Avoid facing camera toward bright sources • If you are using the typical RG-59 coaxial cable for video, a maximum length of 500 ft. is recommended. If you need to install the cable farther than 500 ft., a CAT-5 cable and transmitter is recommended. ►►Note Regardless of the length of your video cable, you will still need to provide power within 100 ft. of the camera using a standard 18/2 power cable. • All cameras are tested before they leave our warehouse, yet any number of things can happen during shipment. To ensure proper behavior, please test all cameras by connecting them to the DVR before installing the cameras. 4.4 How To Set Up Internet Access Using EZWatchIP Fig. 141.EZWatchIP logo ■■ Step 1 First, make sure the EZWatch Pro DVR/Camera Server has a connection to the internet. This can be DSL, Cable, or Dial Up. Make sure you are able to surf the web before moving to Step 2. ■■ Step 2 Using the DVR/Camera Server, log on to our EZWatchIP web site at www.ezwatchip.com. Click on the Sign Up tab and enter in your information following the steps. After you have entered all your information, click on the download link and save the EZWatchIP Setup program to your computer. Be sure to remember where you saved this program so that you can find it when you are ready to run the installation. “How To” Guides Page | 107 Internet Browser on your Remote PC Your EZWatch Pro DVR/Camera Server EZWatchIP Server Fig. 142.EZWatchIP process How EZWatch IP Works • • • On your remote PC, type your EZWatch IP domain name into the address bar of your web browser, and press return. Your remote PC will be momentarily directed to our secure EZWatch IP server which finds the IP address your DVR/Camera Server is using. Immediately after this happens, you are redirected to your DVR/Camera Server. This process takes approximately 2 to 4 seconds and eliminates the need for a static IP address. You are automatically linked to your Security Camera System. Since all security measures are still in place, enter your Username and Password. ■■ Step 3 Once the software download is complete. Click on the EZWatchIP-Setup.exe icon and click on 'Run' to install the EZWatchIP software. Follow the steps indicated. After you have completed the installation, if the program doesn’t automatically open the login window, then click on the red EZWatchIP icon on your desktop. Fig. 143.EZWatchIP login window This will open the login window where you enter the username and password you created when you signed up for the service. After you enter your information, simply click the Begin Update 108 | Page “How To” Guide button to complete the update. This will send the first communication to our IP server and activate your account. If you encounter any problems up to this point, please call 1-866-241-3400 to reach our tech support personnel for help. Fig. 144.EZWatchIP icon in system tray of task bar After you click the Begin Update button, the login window will disappear and the round red EZWatchIP icon will appear in your task bar. This icon indicates the service is operating. The EZWatchIP program will check every 30 minutes to see if your Public IP Address has changed. If it has, it will send the new address to our system so that the domain name you created (test. ezwatchip.com, for example) will now be changed and allow you to access your system remotely. ■■ Step 4 Now that you have your EZWatchIP service up and running, the next step is to configure the DVR so that you can access it remotely. Following the steps on the next page will guide you through opening your ports on your router or modem so that you can now use the system. Just remember when you go to your remote location(s), when you are asked to enter your IP address you will instead enter the domain name you created with EZWatch IP. 4.5 How To Set Up Pan/Tilt/Zoom Cameras 4.5.1 Hardware Set Up for Netcom Module ►►Note To control a PTZ camera, each system must have (1) USB to RS-485 Netcom Module and (2) RS-485 communication wire. The recommended communication wire is a twisted shielded two conductor cable. The maximum distance to all cameras is 3000 ft. ■■ Step 1 Insert your EZWatch Pro 4.0 Installation disc into your PC. ■■ Step 2 Plug the USB to RS-485 Netcom Module into an available USB Port on the PC. ■■ Step 3 The Windows Hardware Wizard will automatically detect the Netcom Module. Please select the 'Install the software automatically' option in the Wizard. ■■ Step 4 Reboot or Restart the PC. ■■ Step 5 Connect the communication wire to the cameras. Then connect the opposite end of the communication wire to the Netcom Module. Using a small screwdriver, connect the positive wire (+) to the TX+/D+ terminal and connect the negative wire (-) to the TX-/D- terminal on the Netcom Module. This will correspond to the positive (+) and the negative (-) communication terminals on the PTZ cameras. Insure all cables are fully seated. “How To” Guides Page | 109 ►►Note Different PTZ cameras label the two wire communication wires differently. However, they all are indicating the same connection. The (+) communication connection on the Netcom module is labeled TX+/ D+ but the connection at the camera location may be labeled as any of the following: TX+, RS485+, Red+. Likewise, the negative connection on the Netcom module is labeled TX-/D-, but the related camera connection could be labeled TX-, RS485-, or Black-. Fig. 145.Netcom Module Camera Terminal Fig. 146.Camera Terminal 4.5.2 Camera Settings There are three main settings required for each camera: baud rate, protocol, and camera address. How to set each setting varies from camera to camera. Please refer to the installation manual included with your specific camera. 110 | Page “How To” Guide Following the instructions included with the camera set the Protocol to “Pelco D”, set the baud rate to 2400, and set the camera’s two digit address. When addressing the camera, make the camera’s address the same as the video input on the DVR. For example, for video input 1 address the camera 01. Connect the two-wire communication wire to the TX+ and TX- terminals on the camera, as shown in Fig. 147. Twisted 2-Wire Communications Line Netcom Module To 16 Cameras or 3000 feet DVR RS-485 RS-485 RS-485 RS-485 Camera Camera Camera Camera Fig. 147.Connecting cameras to twisted two-wire communications lines 4.5.3 Software Set Up ■■ Step 1 Go to Start > All Programs > EZWatch Pro 4.0 > Main Console. ■■ Step 2 Click the Config button on the Main Console. Then click on the PTZ Config tab at the top of the window. Basic Setting Advanced Setting Fig. 148.PTZ Config tab in Setting window “How To” Guides Page | 111 ■■ Step 3 In the Basic Setting, the default Camera Model setting for EZWatch Pro PTZ cameras is Pelco D. ►►Note If you are not using EZWatch Pro PTZ cameras, please refer to the manuals provided with your PTZ cameras for Protocol and Baud Rate. ■■ Step 4 After installing the Netcom Module, you need to verify which Com Port it is using. You can do this by opening the Windows Device Manager. Right-click on the My Computer icon and select Properties. From the Properties window, click on the Hardware tab at the top. In the Hardware menu, click on the Device Manager button. ■■ Step 5 Once the Device Manager is open, you will see a list of your PC devices. Click on the + box next to Ports (Com & LPT). You should see Prolific USB-to-Serial Com Port in the list. Verify the Com Port it is using. Ports (COM & LPT) COM Port Fig. 149.Device Manager listing COM Port ►►Note If the port being used by the USB to serial controller is set to Com 5 or above, you will need to manually set it to Com 1, Com 2, Com 3, or Com 4. To set it to a lower port, right click on the port and click on properties. Go to port settings and click on the Advanced button. At the bottom of the window, click on the drop-down button labelled 'Com Port Number'. Select an available port, 1 through 4. If these ports are unavailable contact your system provider. 112 | Page “How To” Guide ■■ Step 6 Now return to the PTZ Config settings in your EZWatch Pro software to enter the proper Com Port. The Baud Rate should be set to 2400. The Address should be set to Addr:01. You can also adjust the Advanced Settings to your preference. Fig. 150.PTZ Control Panel ■■ Step 7 On the Main Console, double-click on the video feed for your PTZ camera. Assuming they are powered and their addresses have been properly set, you can now control the PTZ camera by utilizing the PTZ Control Panel. “How To” Guides Page | 113 This Page is Blank 114 | Page 5 FCC Compliance 5.1 FCC Compliance Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions. This device may not cause harmful interference, and this device must accept any interference received, including interference that may cause undesired operation. 5.2 FCC Warning This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does not cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • • • • • Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Shielded cables and I/O cords must be used for this equipment to comply with relevant FCC regulations. FCC Compliance Page | 115 This Page is Blank 116 | Page 6 License Agreement 6.1 Legal Agreement IMPORTANT - Read Carefully! This EZWatch Pro Software License is a legal agreement between you (either an individual or an entity) and Automated Video Systems LCC for the EZWatch Pro products. By installing, copying, downloading, accessing or otherwise using the product, you agree to be bound by the terms of this document. If you do not agree to the terms of this agreement, do not install or use this product; however, you may return it to your place of purchase for a refund. 6.2 Software Product License 6.2.1 Grant of License The software license is granted, not sold to dealers or end users. No one is granted the right to copy the software or user manuals. All software must be ordered from EZWatch Pro. 6.2.2 Other Rights And Limitations This document does not provide any end users or dealer any rights in connection with any trademarks or service marks of EZWatch Pro. The manufacturer will provide technical support to all end users and all dealers with conditions. It is the end user’s or dealer’s responsibility to verify that the computers they provide meet the system requirements. The company reserves the right to suspend support until the customer can provide documentation that the computer being used does in fact meet all requirements. 6.2.3 Termination EZWatch Pro and AVS reserves the right to terminate this agreement with any end user or dealer who the company deems has acted illegally or in any deceptive or unethical manner. The customer will be refunded the original cost of the kit, with proof of sale, if the company exercises this right. 6.2.4 Upgrades The customer and all dealers will retain the right to upgrade their software to the latest version offered at no cost other than shipping fees as long as there are no required hardware upgrades for the software to operate. If additional hardware or hardware upgrades are required it will be the responsibility of the end user or dealer to pay for and provide the equipment. 6.2.5 Infringement & Copyright The manufacturer reserves all rights of product and software protection allowed under U.S. Law. No user or dealer will attempt to copy, manipulate, steal, or de-encode any part of the software, firmware, or hardware. Any such intentional actions will void all rights granted by this agreement. 6.2.6 Limits Of Liability AVS, the manufacturer of the EZWatch Pro system, warranties the system to be free from design and programming errors. However, the system requires several pieces of equipment which are not manufactured by AVS (i.e., Operating Systems, Motherboards, Processors, RAM, Hard Disks, etc.). There are thousands of possible system configurations, some more reliable than others. Because of this, License Agreement Page | 117 AVS will not accept any type of responsibility for system performance or liability caused by a system malfunction or nonperformance. Nor will AVS be held responsible for any data corruption or data loss due to the installation or use of our products. By installing or using any of AVS products you are releasing AVS from any type of liability and surrendering all rights of recourse for nonperformance other than a refund. If you are not willing to accept these terms and agree that AVS will not be held liable for any reason, do not install or use the system. Return the product to the place of purchase for a refund. For further information call toll free: 1-866-241-3400 Email: [email protected] Support Hours: 8 AM to 5 PM, MST, Monday – Friday Mailing Address: Automated Video Systems, 1600 South State Street, Salt Lake City, Utah 84115 6.3 Trademark EZWatch Pro is a registered trademark of Automated Video Systems. Microsoft Windows 2000, XP, and Vista are registered trademarks of Microsoft Corporation. All other trademarks are the property of their respective holders. 6.4 Customer Support If problems arise with the remote surveillance and security system that you are unable to resolve, call us toll free at Tel: 1-866-241-3400, Fax: 801-295-2191. We are dedicated to providing the highest quality support. You may also email us at [email protected]. 6.4.1 EZWatch Pro Technical Support Plenty of companies sell video surveillance equipment, but few truly support it. That’s the EZWatch Pro difference. We develop our systems and test all of our components for compatibility. We warranty every item we sell and we provide real, unlimited, factory technical support. The fact is, we maintain one of the largest in-house customer support departments in the business. If problems arise with the surveillance system that you are unable to resolve, call us toll free at Tel: 1-866-241-3400 Fax: 801-295-2191. You may email us at [email protected]. We also provide Live Chat Support via our website, www.ezwatch-security-cameras.com. We are dedicated to providing the highest quality support. 118 | Page License Agreement 7 List of Figures Fig. 1. Fig. 2. Fig. 3. Fig. 4. Fig. 5. Fig. 6. Fig. 7. Fig. 8. Fig. 9. Fig. 10. Fig. 11. Fig. 12. Fig. 13. Fig. 14. Fig. 15. Fig. 16. Fig. 17. Fig. 18. Fig. 19. Fig. 20. Fig. 21. Fig. 22. Fig. 23. Fig. 24. Fig. 25. Fig. 26. Fig. 27. Fig. 28. Fig. 29. Fig. 30. Fig. 31. Fig. 32. Fig. 33. Fig. 34. Fig. 35. Fig. 36. Fig. 37. Fig. 38. Fig. 39. Fig. 40. Fig. 41. List of Figures Professional Grade Capture Card Business Grade Capture Card Inserting a capture card into a PCI slot Connecting an internal audio cable to a capture card Connecting an internal audio cable to a motherboard External video/audio cable splitters connected to capture card Setup.exe icon Choosing Custom install for remote viewing and playback computers Selecting MainConsole, Playback, and LiveView for Custom install Installing all-in-one driver for capture cards Main Console window Screen division menu in Main Console Operation buttons in the Main Console Schedule Button in Main Console Operation menu bar Schedule Configuration window Time field set of the Encoding Options window Record on Motion option in the Encoding Options window Time Table of the Schedule Configuration window Top View of Schedule Configuration window Lower half of Schedule Configuration window Encoding Options window Time field set of Encoding Options window Audio field set of the Encoding Options window Mode field set of Encoding Options window Select Event window Video Encoder field set of Encoding Options window Start button in the Main Console Configuration menu bar Smart Guide Event Report window Stop Monitor All window Lock System Confirmation window E-map window Edit Mode of E-Map window Map Config window Detail of E-Map Configuration Device Indicators E-Map window Device Indicators Configuration button Setting window Storage field set of Setting window Camera Settings tab 7 7 8 8 9 9 10 10 10 11 12 13 13 15 15 17 17 18 18 19 20 21 21 21 22 22 23 24 24 24 25 25 26 26 26 27 28 28 29 30 31 Page | 119 Fig. 42. Fig. 43. Fig. 44. Fig. 45. Fig. 46. Fig. 47. Fig. 48. Fig. 49. Fig. 50. Fig. 51. Fig. 52. Fig. 53. Fig. 54. Fig. 55. Fig. 56. Fig. 57. Fig. 58. Fig. 59. Fig. 60. Fig. 61. Fig. 62. Fig. 63. Fig. 64. Fig. 65. Fig. 66. Fig. 67. Fig. 68. Fig. 69. Fig. 70. Fig. 71. Fig. 72. Fig. 73. Fig. 74. Fig. 75. Fig. 76. Fig. 77. Fig. 78. Fig. 79. Fig. 80. Fig. 81. Fig. 82. Fig. 83. 120 | Page Video Parameter window Choose Font window IP Camera Configuration window Search IP Cameras window IP Camera / Video Server Setting window I/O Device tab of Setting window PTZ Config tab of Setting window Device Manager window Patrol Setup window User-Defined Preset Dialog window PTZ Control Panel in Main Console Hotline Configuration tab in Setting window User Account tab in Setting window Address Book tab in Setting window Monitor Display tab in Setting window Joystick tab in Setting window Configuration button and Configuration menu options Video Source window Counting Application window Log Viewer window Counting Application log history for a specified period of time Counting Application (Diagram) Backup System window Select DateTime Period window Backup System window Backup window Backup System window About Main Console window Network Service selection in Configuration menu Icons for the 5 Network Services Main tab in Network Service window Main tab in Network Service window Black/White List tab in Network Service window Performance tab in Network Service window Main tab in Remote Playback panel of Network Service window Main tab in 3GPP Service panel of Network Service window Main tab in Remote Desktop panel of Network Service window Playback button Playback console Playback controls in Playback console Browse and Search buttons in Playback console Intelligent Search Tool window 31 32 32 33 33 34 35 36 37 37 38 38 39 40 41 42 43 44 45 46 47 47 48 48 49 49 50 50 51 51 52 53 54 55 56 58 59 60 60 61 61 62 List of Figures Fig. 84. Fig. 85. Fig. 86. Fig. 87. Fig. 88. Fig. 89. Fig. 90. Fig. 91. Fig. 92. Fig. 93. Fig. 94. Fig. 95. Fig. 96. Fig. 97. Fig. 98. Fig. 99. Fig. 100. Fig. 101. Fig. 102. Fig. 103. Fig. 104. Fig. 105. Fig. 106. Fig. 107. Fig. 108. Fig. 109. Fig. 110. Fig. 111. Fig. 112. Fig. 113. Fig. 114. Fig. 115. Fig. 116. Fig. 117. Fig. 118. Fig. 119. Fig. 120. Fig. 121. Fig. 122. Fig. 123. Fig. 124. Fig. 125. List of Figures Window Division selections in Playback console Audio Volume Control in Playback console Open Record button launches DateTime Search Dialog window Calendar section of DateTime Search Dialog window Show Records button and display Show Event Log button and display Camera names list in Playback console General Motion setting in Intelligent Search Tool window Remote Playback Site Management button and window Calendar section of DateTime Search Dialog section General tab in Setting window On Screen Display (OSD) tab in Setting window Point of Sale (POS) tab in Setting window Post Processing Tool window Cue In and Cue Out buttons in the Playback console Save Video button and Export Video/Audio window Save Image button Print button and Print Setup window Open Record button and Backup button and Backup Dialog window Smart Guard button Event and Action Configuration window Select Event window Basic tab in Alarm Event Configuration window Basic tab in General Motion Alarm Event Configuration window Advanced tab in General Motion Alarm Event Configuration window Basic tab in Foreign Object Alarm Event Configuration window Advanced tab in Foreign Object Alarm Event Configuration window Basic tab in Missing Object Alarm Event Configuration window Advanced tab in Missing Object Alarm Event Configuration window Basic tab in Lose Focus Alarm Event Configuration window Advanced tab in Lose Focus Alarm Event Configuration window Basic tab in Camera Occlusion Alarm Event Configuration window Advanced tab in Camera Occlusion Alarm Event Configuration window Select Digital Input Module above Event and Action Configuration window Insert Action procedure in Event and Action Configuration window PTZ Camera Preset Go window Popup E-Map on Event window DVR to Modem to Internet configuration DVR to Router to Modem to Internet configuration DVR to Hub/Switch configuration EZWatch Pro InstallShield Wizard for Custom Install Custom Installation of Playback and LiveView 62 62 63 63 64 65 65 66 68 68 69 70 70 71 72 72 72 73 74 74 75 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 92 92 93 95 95 Page | 121 Fig. 126. Fig. 127. Fig. 128. Fig. 129. Fig. 130. Fig. 131. Fig. 132. Fig. 133. Fig. 134. Fig. 135. Fig. 136. Fig. 137. Fig. 138. Fig. 139. Fig. 140. Fig. 141. Fig. 142. Fig. 143. Fig. 144. Fig. 145. Fig. 146. Fig. 147. Fig. 148. Fig. 149. Fig. 150. 122 | Page Server tab in LiveView Setting window EZWatch Pro console Group tab in LiveView Setting window On Window Display (OSD) tab in LiveView Setting window Camera List in EZWatch Pro console Remote LiveView Console controls Internet Explorer Web View Remote Desktop Viewer window Launching DBTools from Program Files DBTools login window Steps to make twist-on BNC video cable fitting Wiring multi-camera power supply and extending a camera’s power cable Sturdy, durable, protective housing for outdoor camera installation Conductive surface warning sign Avoid facing camera toward bright sources EZWatchIP logo EZWatchIP process EZWatchIP login window EZWatchIP icon in system tray of task bar Netcom Module Camera Terminal Connecting cameras to twisted two-wire communications lines PTZ Config tab in Setting window Device Manager listing COM Port PTZ Control Panel 96 97 97 98 99 99 100 102 102 103 105 105 106 106 107 107 108 108 109 110 110 111 112 112 113 List of Figures www. ez wat chst or e. com 1600Sout hSt at eSt . 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