IREM REPORT - National Association of Realtors
Transcription
IREM REPORT - National Association of Realtors
2009 Legal Scan: Legal Issues Facing Real-Estate Professionals NATIONAL ASSOCIATION OF REALTORS® TABLE OF CONTENTS Page 2009 Legal Scan Introduction and Summary.............................................................. 1 I. AGENCY ISSUES REMAIN THE TOP AREA OF CONCERN.......................... 2 A. State Legislatures and Real-Estate Commissions Have Adopted a Variety of New Provisions Relating to Agency Relationships ..................... 2 B. Breach of Fiduciary Duty Continues to Be a Common Source of Licensee Liability ............................................................................................. 4 C. Dual Agency Remains an Area Requiring Training ...................................... 7 D. Agency Disclosure Is an Important—But Sometimes Overlooked— Area................................................................................................................... 9 E. Buyer Representation Is Not Well Understood by Licensees or Well Explained to Clients....................................................................................... 11 II. RESPA ISSUES ARE THE TOP AREA NEEDING TRAINING....................... 13 A. Affiliated Business Arrangements Are Likely to Be a Source of Increased Disputes ........................................................................................ 15 B. Kickbacks May Result in Legal Exposure If No Additional Compensable Services Are Provided for the Fee Charged........................ 16 C. While There May be Disputes About Disclosure of Settlement Costs, They Are Not Likely to Lead to Liability Under RESPA .................. 18 III. PCD ISSUES AND "AS IS" CLAUSES CONTINUE TO BE SIGNIFICANT, PARTICULARLY WHEN THERE IS A LARGE INVENTORY OF BANK-OWNED PROPERTIES............................................ 19 A. Mold and Water Intrusion Claims Can Result in Substantial Legal Exposure ........................................................................................................ 19 B. Structural Defects Will Continue to Cause Disputes .................................. 21 C More Education about Sewer Service and Septic Systems Is Warranted. ...................................................................................................... 22 Copyright 2009 National Association of REALTORS® i D. Misstatements of Square Footage and Different Methods of Measurements Cause Disclosure Disputes Affecting the Value of a Property .......................................................................................................... 25 E. An Emerging Problem with Imported Drywall May Lead to an Increased Number of Disputes about Disclosure: Flooring and Walls ............................................................................................................... 26 F. A Variety of New and Amended Statutes and Rules Affect Licensees' Duty to Disclose Information about the Condition of Property .......................................................................................................... 27 G. Disputes Involving "As Is" Clauses May Increase as a Result of the Increase in Sales of Bank-Owned Property................................................. 30 IV. FRIVOLOUS LAWSUITS ARE EXPECTED TO INCREASE .......................... 32 V. COMMISSION DISPUTES AND PROCURING CAUSE WILL BE SIGNIFICANT SOURCES OF DISPUTES, ESPECIALLY AS THE ECONOMY CONTINUES TO AFFECT SALES AND BRING BANKS INTO TRANSACTIONS................................................................................... 33 VI. TECHNOLOGY ISSUES ARE EXPECTED TO INCREASE IN IMPORTANCE OVER THE NEXT TWO YEARS ............................................ 35 A. Anti-solicitation Laws and Privacy Concerns May Be Implicated by New VOWS Rules........................................................................................... 36 B. State Internet Advertising Rules................................................................... 37 VII. ANTITRUST ISSUES ARE NOT A SIGNIFICANT SOURCE OF DISPUTES, BUT ADDITIONAL TRAINING ON ANTITRUST ISSUES IS NEEDED.......................................................................................................... 38 VIII. THIRD-PARTY LIABILITY IS NOT A PRESSING AREA OF CONCERN ...... 40 A. Inspectors....................................................................................................... 40 B. Appraisers ...................................................................................................... 41 IX. FAIR-HOUSING ISSUES ARE NOT SEEN AS AREAS OF INCREASED LIABILITY, THOUGH THEY WARRANT ON-GOING TRAINING ....................................................................................................... 41 Copyright 2009 National Association of REALTORS® ii X. SURVEY RESPONDENTS' CONCERNS ABOUT EMPLOYMENT ISSUES FOCUS ON INDEPENDENT CONTRACTORS, DEFAMATION, AND PERSONAL ASSISTANTS..................................................................... 43 A. The Status of Agents as Independent Contractors Is Under Increased Scrutiny......................................................................................... 43 B. Defamation Is Perceived as Needing Additional Training.......................... 44 C. The Issue of Personal Assistants Is Another Area Where More Training Is Needed......................................................................................... 45 D. Wage-and-Hour Claims Under the Fair Labor Standards Act May Be Another Emerging Area of Liability for Brokers.......................................... 46 E. An Age-Discrimination Claim, Arising in the Context of Downsizing, Resulted in a $1.85 Million Verdict ............................................................... 47 XI. DISPUTES INVOLVING STATE DECEPTIVE-PRACTICES AND CONSUMER-PROTECTION STATUTES REMAIN A SOURCE OF LIABILITY FOR LICENSEES .......................................................................... 47 XII. RESPONDENTS' CONCERNS ABOUT ETHICS RELATE TO ETHICS IN GENERAL RATHER THAN TO HOW COURTS ENFORCE AND RELY ON THE NAR CODE OF ETHICS......................................................... 50 XIII. LICENSING ISSUES ....................................................................................... 51 XIV. MORE TRAINING ON RELATIONSHIPS BETWEEN AFFINITY GROUPS AND REAL-ESTATE BROKERAGES IS SUGGESTED ................ 52 XV. LICENSING OF RELOCATION COMPANIES ................................................ 53 Copyright 2009 National Association of REALTORS® iii NATIONAL ASSOCIATION OF REALTORS® 2009 LEGAL SCAN: LEGAL ISSUES FACING REAL-ESTATE PROFESIONALS The National Association of REALTORS® has conducted a survey of the current legal environment faced by real estate professionals. NAR undertakes this comprehensive research project, or "Scan," every two years. It analyzes current legal liability issues and identifies emerging legal and risk issues. The Scan is based on surveys of key people in the real-estate industry, as well as data obtained from case law and statutory research. This report discusses developments in several major-topic areas, including the legal research and the survey results, emerging trends, and the need for training. The results of the legal research and the survey data are set forth in the tables in Appendix 1. Lists of the cases, statutes, and regulations, organized by issue, are provided in Appendices 2 and 3. The research technique is described in Appendix 4. This last Appendix describes the scope of the project, and how the legal-research and survey data were collected. Agency issues are the top area of concern for real estate professionals, along with RESPA and Property Condition Disclosure. These issues, along with As-Is Clauses and Commission Disputes, seem to be particularly important in the current down market, where many licensees may be unsure of how to handle the unique challenges being presented. Other issues emerging from the current economy include wage-and-hour claims and potential liability for "mortgage rescue" scams. Copyright 2009 National Association of REALTORS® 1 I. AGENCY ISSUES REMAIN THE TOP AREA OF CONCERN. Agency is one of most important topics in the Scan. About 28% of the survey respondents reported that Agency issues were a significant source of current disputes, and more than 35% indicated they would increase in importance over the next two years. Significantly, more respondents ranked various Agency issues among their top three than any group of issues in the Scan except Commission Disputes/Procuring Cause. In addition to various statutory and regulatory developments, the main issues in this area are breach of fiduciary duty, dual agency, agency disclosure, and buyer representation. A. State Legislatures and Real-Estate Commissions Have Adopted a Variety of New Provisions Relating to Agency Relationships. Statutes and regulations redefining the relationship between licensees and the people they serve were abundant. Approximately 144 statutes and regulations were located addressing agency issues, about the same number as were collected for the 2007 Scan. (See Table 3.) Rhode Island, for example, enacted a new statute, entitled Real Estate Agency Relationships in Residential Real Estate Transactions, and expressly abrogated traditional common-law agency and fiduciary duties in residential real-estate transactions. 1 This legislation is an example of a recent trend among states. The statute now presumes that licensees are "transaction facilitators" who do not owe 1 R.I. Laws ch. 344 (2007), codified as R.I. Gen. Laws §§ 5-20.6-1 to -.6-13 (2007). Copyright 2009 National Association of REALTORS® 2 fiduciary duties to either party. 2 Any other kind of client representation requires the use of a "mandatory relationship coordinator," with its own specific disclosure statement that the broker must keep on file after the client signs it. If the procedures for establishing an agency-like relationship are not followed, the statutory presumption that the licensee is acting as a transaction facilitator applies. 3 The statute specifically provides that a payment or promise of payment to a licensee will not create an agency relationship. 4 Several states specify mandatory duties licensees owe their customers or clients. Idaho, for example, requires licensees "to be available to the client to receive and present written offers and counteroffers." 5 Idaho draws a distinction between "clients" and "customers." Whereas a licensee must give "customers" limited assistance, a licensee represents a "client." 6 Michigan and Vermont have adopted statutes or regulations permitting the use of "limited agents" and defining their duties. 7 Nevada has adopted regulations establishing "exclusive agency listing agreements," "exclusive buyers brokerage agreements," and "exclusive right to sell or 2 R.I. Gen. Laws § 5-20.6-3 (2007). 3 See id. §§ 5-20.6-3, -8, -9. 4 Id. § 5-20.6-11. 5 Idaho Code § 54-2087 (2007). 6 Compare Idaho Code § 54-2086 (2007) with id. § 54.2087. 7 See Mich. Comp. Laws §§ 339.2501, .2512d, .2517 (2008); Vt. Real Estate Comm'n R. 4.4 (2008). Copyright 2009 National Association of REALTORS® 3 lease agreements." 8 The regulations define the concept of "exclusive agency representation" and set forth the exclusive agent's minimum duties, including the duty to present all offers. 9 A statute passed before these regulations were adopted allows a client to waive—in writing—the licensee's duty to present all offers, but no other waiver of the licensee's duties is allowed. 10 Kansas has a similar regulation that authorizes a broker to designate a licensee to represent a client, and other licensees in the broker's office "shall not be deemed" to have any agency relationship with that client. 11 Nebraska adopted a regulation addressing actions by limited agents for either party or by a dual agent that demonstrate "negligence, incompetence or untrustworthiness." These actions include failing to reduce offers to writing when a buyer requests it. 12 B. Breach of Fiduciary Duty Continues to Be a Common Source of Licensee Liability. Breach of Fiduciary duty is one of the top issues identified in the survey responses, both by state real-estate commissions and the Key Contacts within the realestate industry. More than 50% of the survey respondents indicated that Breach of 8 See 128 Nev. Reg. Admin. Regs. reg. no. 165-07, §§ 2-4 (Apr. 17, 2008). 9 Id., § 5. 10 See Nev. Rev. Stat. §§ 645.254, subds. 4, .255 (2007). 11 Kan. Admin. Reg. § 86-3-26a (2007). 12 See 299 Neb. Admin. Code § 5-003-18 (2007). Copyright 2009 National Association of REALTORS® 4 Fiduciary Duty was the basis for a significant number of current disputes, and more than 61% ranked the issue among their top three current issues. (See Tables 17, 19.) The issue will probably continue to be significant: 57% of the respondents believe that it will increase in importance over the next two years, and it is the top-ranked potential future issue, with more than 72% of the respondents ranking it among their top three issues. (See Tables 20, 21.) Not surprisingly, two-thirds of the respondents believe there is a significant need for training on this issue. The data from the commissioners is consistent with that of the Key Contacts. (See Table 10.) The problems reported in the respondents' comments range widely. Respondents frequently cited licensees' lack of understanding of what it means to be a fiduciary. • "It is easy to underestimate or fail to appreciate the level of duty that is required." • "As much as this topic is presented to agents, I am amazed at the lack of understanding of the responsibility they have to their clients." • "Most agents don't understand how easily and innocently [a breach of fiduciary duty] can occur." • "Many agents do not understand what these duties are and consequences of breaching them." • "The goal is the 'deal' and not correct representation." Some respondents coupled that lack of understanding with the licensees' need to earn a commission. "Agents do not understand fiduciary duties and need a commission." "[T]oo many agents still do not understand what their duty is, or, they put their commission first." Copyright 2009 National Association of REALTORS® 5 For many respondents, however, the issue seems to be a catch-all that is used when a licensee makes a mistake. Several noted that this type of claim seems to be alleged in almost every transactional dispute. One respondent simply stated, "I do not believe that the majority of [licensees] or brokers take fiduciary duties seriously." The legislation and regulations addressed two major issues: "shopping" of competing offers and disclosure of a licensee's interest in a property. North Carolina and Montana have promulgated specific rules prohibiting licensees from disclosing the price and material terms of one client's offer on a property to another client who is making an offer on the same property. 13 Kansas and Virginia have adopted rules expanding a licensee's obligation to disclose interests in property to include members of the licensee's immediate family and, in Virginia, the licensee's business interests. 14 In Vermont, if a licensee wishes to purchase property he or she has listed, or that the licensee's firm has listed, the licensee must have a limited agency agreement in place, or allow the seller to terminate the listing. 15 The survey of case law and jury verdict reports collected 50 items involving breach of fiduciary duty. This number is comparable to the number collected for the 2007 Scan. (See Table 2.) In the 37 cases in which liability was determined, the 13 See Mont. Admin. R. 24.210.641(5)(s) (2007); 21 N.C. Admin. Code 58A.0115 (2007). 14 See Kan. Admin. Reg. § 86-3-19 (2008); 18 Va. Admin. Code § 135-20-210 (2008). 15 Vt. Real Estate Comm'n R. 4.5(f) (2008). Copyright 2009 National Association of REALTORS® 6 licensee was found not liable 49% of the time. The large verdicts include the following cases: • Schlimmer The plaintiffs claimed that the broker did not tell them the seller had sued the builder twice over construction defects. The home had leaks in the roof and windows, along with wood rot. The seller settled for $500,000, and that amount was credited against a jury verdict against the broker for $980,000. Ultimately, a judgment of $652,000 was entered against the broker. 16 • Carmody The seller was acting as her own agent, using her employer as the broker. The shower leaked inside the walls of the bathroom, and the buyers claimed that repairing the leak was a condition of the sale. They claimed that the seller did not repair the leak, and the buyers discovered mold in the walls. The jury returned a verdict of $347,351, consisting of $97,351 in compensation to the buyers, $200,000 in punitive damages against the broker, and $50,000 in punitive damages against the seller. 17 • Richards The brokers, a husband and wife team, used the plaintiff's money to buy land, but titled it in their own names and refused to turn it over to the plaintiff. They did not appear in the court suit and the judge awarded treble damages totaling $126,345. 18 C. Dual Agency Remains an Area Requiring Training. Dual agency continues to be an important area of concern for the survey respondents. More than 37% of them stated that the issue is the basis of a significant number of current disputes, and over 44% placed the issue among their top three current issues. (See Tables 17, 19.) Forty-four percent of the survey respondents 16 Schlimmer v. Coldwell Banker Pacesetter Steel Realtors, No. 06-5384-G, 2007 WL 4247016 (Tex. Dist. Ct. Nueces County Nov. 1, 2007). 17 Carmody v. Sultzbaugh, No. 401-02325-02, 2007 WL 2316039 (Tex. Dist. Ct. Collin County July 16, 2007). 18 Richards v. Loftman, No. 06-CA-970 CA, 2007 WL 3144687 (Fla. Cir. Ct. Clay County Sept. 10, 2007). Copyright 2009 National Association of REALTORS® 7 believe that the issue will increase in importance over the next two years, 54% ranked it among their top three potential future issues, and nearly 57% believe there is a significant need for training on Dual Agency. (See Tables 20-22.) The data from the commissioners' survey is similar to that of the Key Contacts. (See Table 10.) While the significant agency legislation is discussed in § A above, note that Vermont, like several other states, now prohibits dual agency altogether. 19 Twenty-two cases addressed dual agency issues in some manner. Liability was decided in 14 of those cases: nine cases ended in a determination that that licensee was not liable and five ended in a plaintiff's verdict. Several of these verdicts were substantial. 19 • Hawkins A dual agent added an "as is" clause to the purchase agreement without the buyer's consent. The jury returned a $62,641 verdict. 20 • Jenkins The seller's agent, acting as an undisclosed dual agent, signed a sales agreement for the sellers that contained provisions the sellers never agreed to, resulting in a $24,843 verdict. 21 • Maali A dual agent arranged the sale of a gas station, but the national franchisor refused to approve the transfer of the franchise agreement to the buyer. The agent's broker was found vicariously liable for the agent's conduct; the jury awarded $149,000 in compensatory damages and $50,000 in punitive damages. 22 See Vt. Real Estate Comm'n R. 4.4 (2008). 20 See, e.g., Hawkins v. Pridgen, No. BC 326075, 2007 WL 2068585 (Cal. Super Ct. L.A. County Feb. 26, 2007). 21 Jenkins v. Strauss, 931 A.2d 1026 (D.C. 2007). 22 Maali v. Abtahi, No. H030086, 2008 WL 163007 (Cal. Ct. App. Jan. 16, 2008). Copyright 2009 National Association of REALTORS® 8 • Martinez v. AFM Realtors of Am. The buyer wanted to purchase an apartment complex that was not subject to rent control, and the dual agent did not tell him the property was subject to rent control. The jury returned a $209,100 verdict. 23 One case, Sampson, 24 ended in a substantial settlement. Ralph Sampson purchased a home for about $3.25 million with the understanding that it included sufficient land to build a pool and outbuilding. He later found out that he could not install a pool because the property already exceeded local "hardscape" limits. To obtain a variance for the pool, the plaintiff had to reduce the "hardscape" by replacing a paved driveway with cobblestones. There was no way he could obtain a variance for the planned additional building. A single broker represented both sides of the transaction, with different agents representing each party. The agent representing Sampson was dismissed; the agent representing the seller allegedly made the material misstatements of fact that induced Sampson to buy the property. The case settled for $450,000. D. Agency Disclosure Is an Important—But Sometimes Overlooked—Area. Agency Disclosure was added to the Scan in 2007 and it is an important issue for survey respondents. Although only about 35% of the respondents reported that Agency Disclosure is the basis for a significant number of current disputes, the issue was the top-ranked current issue, with over 68% of the respondents placing it among their top three. (See Tables 17, 19.) Almost 40% believe the issue will increase in importance 23 Martinez v. AFM Realtors of Am., No. 2002071380, 2007 WL 4976568 (Cal. Super Ct. Alameda County Mar. 2, 2007). 24 Sampson v. Kagel, No. 105CV053398, 2007 WL 715347 (Cal. Super. Ct. Santa Clara County Feb. 2, 2007). Copyright 2009 National Association of REALTORS® 9 over the next two years, and nearly 63% place it among their top three potential future issues. (See Tables 20, 21.) More than 52% believe there is a significant need for training about Agency Disclosure. Agency disclosure is a crucial issue, according to the survey respondents. Their comments are revealing: • "We still have 80% of the agents who don't follow the process." • "It appears to be a requirement that is often overlooked and not sufficiently explained to prospects." • "Agents forget or ignore the rules." • "A lot of agents are not disclosing agency at the first substantive contact." • "Disclosure is most often mishandled." • "Buyers, more than sellers, are not being told who[m] the agent represents." Many agents simply do not appreciate how important agency-relationship disclosure is, do not provide necessary information, provide disclosure information too late, and "[do] not tak[e] the time and effort to explain how they work with the public." The choices are not explained. One respondent merely explained, "Agents are lazy." As a result, "the public still is not well informed on who represents whom and the consequences of representation." Thus, “[t]his will be an ongoing need . . . to train agents to provide timely, and properly informative, information for the public to make an informed decision about the true value and nature of the relationship.” States continue to enact legislation and tweak rules relating to Agency Disclosure, emphasizing that disclosure is required. In Delaware, for example, agency Copyright 2009 National Association of REALTORS® 10 disclosure must be provided regardless of whether the relationship is a common-law agency or a "statutory" agency, and the licensee must have written confirmation that disclosure was provided. 25 Rhode Island, like many states, has a statute mandating the specific content of the disclosure when a licensee is acting in an agency-like capacity. The state enacted a law requiring clients to sign a copy of the disclosure statement and requiring brokers to retain the signed copy. 26 Pennsylvania adopted a regulation that defines "initial interview" and "first substantive discussion" for purposes of agency disclosure; disclosure is required at the initial interview, but it is not required for the sale or lease of commercial property. 27 E. Buyer Representation Is Not Well Understood by Licensees or Well Explained to Clients. While only 31% of survey respondents indicated that Buyer Representation was the source of a significant number of current disputes, almost 55% stated the issue had moderate or higher current significance, and more than 60% ranked it among their top three current issues. (See Tables 18, 19.) Almost 44% of the respondents believe the issue will increase in importance over the next two years, and more than 52% include it among their top three potential future issues. (See Tables 20, 21.) This belief that Buyer Representation is increasing in importance is reflected in the fact that more than 25 24 Del. Admin. Code 2900, reg. 10.3 (2007). 26 R.I. Gen. Laws §§ 5-20.6-8, .6-9 (2007). 27 49 Pa. Code §§ 35.201, .286, .336 (2008). Copyright 2009 National Association of REALTORS® 11 58% of the respondents indicated that there is a significant need for training on the issue. The respondents’ representation. First, comments buyer set forth representatives three do not key points always about understand buyer their responsibilities to their clients and do not always explain their role to their clients. Second, the use of buyer representation may invite a dispute about procuring cause. "Buyer representatives tend to appear after another broker has procured a purchaser." Several respondents made that point. Third, consumers buying in the current market are "wary," prompting them to "contract with their own broker/agent [and they] will expect greater knowledge of the professional." Case-law research retrieved 33 cases addressing buyer-representation disputes. Nineteen of these cases determined whether the licensee was liable, and seven ended with a judgment favoring the plaintiff. A significant case, Rivkin, was decided in New York. 28 The question presented was whether a broker or agent representing multiple buyers competing for the same property had a duty to disclose that they represented other potential buyers. The New York Court of Appeal concluded that while the broker did not have a duty to disclose, if an individual agent was working with multiple buyers seeking the same property, that agent had to disclose the situation and have his or her 28 Rivkin v. Century 21 Teran Realty LLC, 10 N.Y.3d 344, 858 N.Y.S.2d 55 (2008). See also Rivkin v. Century 21 Teran Realty LLC, 494 F,3d 99 (2d Cir. 2007) (certifying question to New York Court of Appeal); Rivkin v. Century 21 Teran Realty LLC, 535 F.3d 105 (2d Cir. 2008) (adopting ruling on certified question and affirming summary judgment for agent). Copyright 2009 National Association of REALTORS® 12 clients' consent in order to continue with the transaction. Note also that North Carolina and Montana prohibit licensees from disclosing the price and material terms of one client's offer on a property to another client who is making an offer on the same property. 29 II. RESPA ISSUES ARE THE TOP AREA NEEDING TRAINING. Taken as a whole, the survey results indicate that RESPA is a top area of concern. About 35% of the survey respondents indicated that RESPA issues were the basis for a significant number of current disputes, and more than 54% believe these issues will increase in importance over the next two years. (See Tables 11, 14.) In fact, the topic of RESPA is the most significant training need. Nearly 61% of the survey respondents indicated there was a significant need for training on these issues, far and away the highest item on the list. (See Table 16.) In November 2008, the Department of Housing and Urban Development (HUD) promulgated a new final rule addressing several RESPA issues. The changes are intended to prevent consumers from being charged unnecessarily high settlement costs, help them comparison-shop among lenders, improve disclosure and consumer 29 See Mont. Admin. R. 24.210.641(5)(s) (2007); 21 N.C. Admin. Code 58A.0115 (2007). Copyright 2009 National Association of REALTORS® 13 understanding of yield-spread premiums (YSPs), and strengthen the prohibitions on requiring consumers to use affiliated businesses. 30 The National Association of Home Builders and the National Association of Mortgage Brokers have filed lawsuits challenging the new final rule. 31 The lawsuits allege that HUD did not follow statutory rulemaking procedures and unfairly single out home builders or mortgage brokers for additional regulation. The NAHB lawsuit has delayed effective date of the definition of "required use" until July 16, 2009. 32 HUD also solicited public comment on withdrawing the definition of "required use" before starting a new rulemaking proceeding on that definition. "HUD has determined to reevaluate the scope and operation of the required use provision [and] present for public consideration a new proposal based upon HUD's reevaluation of the required use provision to help ensure better consumer protections." 33 The effective dates and implementation dates of other provisions of the new final rule are not affected. 34 30 See Real Estate Settlement Procedures Act: Rule to Simplify and Improve the Process of Obtaining Mortgages and Reduce Consumer Settlement Costs; Final Rule, 73 Fed. Reg. 68204–68288 (Nov. 17, 2008) (amending 24 C.F.R. pts. 203 and 3500). 31 See Nat'l Ass'n of Home Builders v. Dep't of Hous. & Urb. Dev., No. 1:08-cv-1324CMH/TCB (E.D. Va.), filed Dec. 22, 2008; Nat'l Ass'n of Mtge. Brokers v. Dep't of Hous. & Urb. Dev., No. 1:08-cv-02208-JR (D.D.C.), filed Dec. 19, 2008. 32 See 74 Fed. Reg. 10172 (March 10, 2009). See also 74 Fed. Reg. 2369 (January 15, 2009) (originally delaying implementation date to April 16, 2009). 33 34 74 Fed. Reg. at 10172. 74 Fed. Reg. at 10173. Copyright 2009 National Association of REALTORS® 14 A. Affiliated Business Arrangements Are Likely to Be a Source of Increased Disputes. Affiliated Business Arrangements were the source of a significant number of current disputes according to nearly 43% of the survey respondents, and approximately 62% believe the issue will increase in importance over the next two years. (See Tables 17, 20.) The issue is at the top of the list of significant training needs, with close to 70% of the respondents indicating there is a significant need for training about Affiliated Business Arrangements. In addition to the Final Rule noted above, a few states passed statutes addressing related issues. Colorado, for example, passed a statute addressing situations in which a real-estate broker also acts as a mortgage broker for the same client. The statute imposes restrictions on acting in both roles, sets out record-keeping requirements, and requires that the two activities be kept physically separated. 35 A California licensee must disclose when he or she is acting in a dual role, if the licensee is also arranging financing for a client. 36 Fifteen cases addressing Affiliated Business Arrangements were located, a substantial increase over the 2007 Scan. (See Table 2.) None, however, ended in a finding of liability for a real-estate licensee, and nearly all were dismissed before trial. In most of these cases, plaintiffs alleged that they were required to use the services of an 35 Colo. Rev. Stat. § 12-61-912 (2007). 36 Cal. Bus. & Prof. Code § 10177.6 (2008). Copyright 2009 National Association of REALTORS® 15 affiliated business, but because the courts concluded that the use of the affiliated business was not, in fact, required, no violation occurred. 37 B. Kickbacks May Result in Legal Exposure If No Additional Compensable Services Are Provided for the Fee Charged. While only about 36% of the survey respondents identified Kickbacks as a significant source of current disputes, more than 58% identified it as an issue with moderate or higher current significance, and 53% believe the issue will increase in importance over the next two years. (See Tables 17, 18, 20.) Like Affiliated Business Arrangements, it is toward the top of the list of significant training needs, with almost 61% of the survey respondents indicating additional training on this issue is needed. The issue has been frequently litigated during the last two years; real-estate licenses were not defendants in most of them, however. The specific issue being litigated is usually whether a particular fee is an "overcharge" or a "mark-up." The key factual question is whether the defendant provided any additional compensable work or services for the fee. The fact that a fee seems excessive does not constitute a RESPA violation, because RESPA is not a price-control statute. Consequently, courts will not analyze whether a fee is partly earned and partly unearned 38 ; nor will they permit 37 See, e.g., Spicer v. Ryland Group, Inc., 523 F. Supp. 2d 1356 (N.D. Ga. 2007), aff'd, 294 Fed. Appx. 434 (11th Cir. 2008); Capell v. Pulte Mtge., L.L.C., No. 70-1901, 2008 WL 269521 (E.D. Pa. Jan. 14, 2008); Capell v. Pulte Mtge. L.L.C., No. 70-1901, 2007 WL 3342389 (E.D. Pa. Nov. 7, 2007); Parra v. Minto Town Park, LLC, No. 08-14168CIV, 2008 WL 4773272 (S.D. Fla. Oct. 30, 2008). 38 See Morrisette v. Novastar Home Mtge., Inc., 284 Fed. Appx. 729 (11th Cir. 2008); Friedman v. Market St. Mtge. Corp., 520 F.3d 1289 (11th Cir. 2008). Copyright 2009 National Association of REALTORS® 16 litigation about whether a particular fee—such as a recording fee, for example—was reasonable. 39 Instead, courts analyze whether the total compensation was reasonable in light of the total array of services the broker performed. 40 Another case noted, however, that just because a fee was disclosed did not make it legal; if the fee was not actually earned, it was not legal. 41 The case-law research retrieved 69 cases addressing Kickbacks, a substantial increase over the 2007 Scan. (See Table 2.). Liability was determined in 38 of these cases, and 35 cases (51%) were decided in the defendants' favor before trial. Only three cases ended in a finding of liability and one case settled. 42 The settlement involved a class-action case, with 44,000 class members, and allegations of illegal 39 See Edwards v. Accredited Home Lenders, Inc., No. 07-0160-KC-C, 2008 WL 2952075 (S.D. Ala. July 29, 2008). 40 See Culpepper v. Irwin Mtge. Corp., 491 F.3d 1260 (11th Cir. 2007). 41 See Cohen v. JP Morgan Chase Co., 498 F.3d 111 (2d Cir. 2007) (addressing "postclosing fee" and reversing order of dismissal). 42 See Simpson v. Aapex Fin. Group, Inc., No. 1:07cv1304 AWJ DCB, 2008 WL 3540601 (E.D. Cal. Aug. 11, 2008) (magistrate recommended entry of default judgment against lender for illegal yield-split premium, setting damages at $68,756); Clifford v. FMF Capital, LLC, No. 1:06-CV-316, 2007 WL 1701816 (W.D. Mich. June 11, 2007) (court granted summary judgment against loan broker for an illegal referral fee; plaintiff thought she was getting a fixed-rate loan and the yield-split amount was not reasonable or based on actual services provided; damages of $1240 were trebled, totaling $3720); Travis v. Prime Lending, No. 3:07CV00065, 2008 WL 2397330 (W.D. Va. June 12, 2008) (default judgment of $5548.21). Copyright 2009 National Association of REALTORS® 17 lending practices. The claims settled for $33 million, and an additional $8.1 million was designated as attorney's fees, for a total settlement of $41,100,000. 43 C. While There May be Disputes About Disclosure of Settlement Costs, They Are Not Likely to Lead to Liability Under RESPA. The survey results for Disclosure of Settlement Costs follow the pattern for the other two RESPA issues. Although only 25% of the survey respondents indicated that the issue formed the basis of a significant number of current disputes, nearly 53% indicated the issue has moderate or higher current significance, and almost 48% believe the issue will increase in importance over the next two years. (Tables 17, 18, 20.) Similarly, nearly 53% believe additional training about Disclosure of Settlement Costs is needed. Respondents' comments about this issue were sparse, but illustrated diverging opinions about RESPA and federal regulation. One stated, "government over-regulation can confuse, slow down, [and] damage the closing process." Another, however, noted that "RESPA has been treated as a joke by mortgage brokers and closing companies and lawyers." A third suggested that an era of increased disclosure will lead to increased disputes about disclosures of settlement costs. Sixteen cases were located addressing this issue, but none of them resulted in a finding of liability. In fact, nearly all of them were dismissed because courts do not 43 See In re Community Bank of N. Va. & Guaranty Bank Second Mortgage Litig., Nos. 02-1201, 03-425, 03,1380, 05-589, 05-590, 05-688, 05-1386, 06-768, 2007 WL 2008494 (W.D. Pa. July 5, 2007). Copyright 2009 National Association of REALTORS® 18 recognize a federal cause of action for damages for violations of RESPA's provisions relating to disclosure of settlement costs. 44 III. PCD ISSUES AND "AS IS" CLAUSES CONTINUE TO BE SIGNIFICANT, PARTICULARLY WHEN THERE IS A LARGE INVENTORY OF BANK-OWNED PROPERTIES. Property Condition Disclosure is an ongoing source of disputes. Taken together, about 33% of the survey respondents report that disclosure issues are a significant source of current disputes, and nearly 41% rank disclosure issues among their top three current issues. (See Tables 11, 13.) Almost 45% believe the topic is likely to increase over the next two years, and 44% believe there is a significant need for training about Property Condition Disclosure. (Table 16.) One theme running through the respondents' comments is that, with banks owning properties being offered for sale, licensees do not really know what the problems are, which may result in disappointed buyers and increased disputes. A. Mold and Water Intrusion Claims Can Result in Substantial Legal Exposure. Mold and Water Intrusion is the source of a significant number of current disputes, according to nearly 45% of the survey respondents, and a similar percentage of the respondents ranked the issue among their top three current issues. (See Tables 17, 19.) Over 56% of the respondents believe the issue is likely to increase in 44 Bamba v. Resource Bank, 568 F. Supp. 2d 32 (D.D.C. 2008); Johnson v. Equity Title & Escrow Co., 476 F. Supp. 2d 873 (W.D. Tenn. 2007); Wells Fargo Fin., Inc. v. Daum, No. 05 C 4192, 2007 WL 2743034 (N.D. Ill. Sept. 10, 2007). Copyright 2009 National Association of REALTORS® 19 importance over the next two years, and almost 40% ranked it among their top three potential future issues. (See Tables 20, 21.) Over 55% believe there is a significant need for training on this issue. Several respondents noted that mold is an expensive problem to fix. One noted, "the cost of mold remediation is so high and agents and inspectors need to be more knowledgeable." Another pointed out that "companies in the mold-remediation business will continue to advertise how dangerous it is and mold is everywhere. There will be no definitive guidelines on mold." In addition, mold is usually a hidden problem, so it is either not known or not readily discovered. For some, mold forms the basis for frivolous lawsuits because it is "such an iffy issue." Another respondent distinguished between mold and water intrusion. "Water is always a big non-disclosure issue. Mold not so much anymore, but water always and mold follows." The issue of mold and water intrusion was also linked to the foreclosure crisis. Several respondents noted that water intrusion "has become a larger issue due to the number of homes not being maintained" or sitting empty for long periods of time. Mold and water intrusion was an issue in 16 cases retrieved for the Scan. Of the seven cases in which liability was determined, three were decided in favor of the agent or broker, and four ended in a damage award for the plaintiff. Six cases settled. In fact, three of the five largest settlements included claims relating to disclosure of mold. (See Table 9.) 45 Another case involving mold, Carmody v. Sultzbaugh, was discussed 45 Watts v. Kelley, No. CISCV153087, 2007 WL 2316079 (Cal. Super Ct. Santa Cruz County May 30, 2007) ($450,000 settlement from many defendants); Poyner v. RECopyright 2009 National Association of REALTORS® 20 above in the section addressing breach of fiduciary duty. As noted, that case ended in a plaintiff's verdict of $347,352, including a $200,000 punitive-damages award against the broker. B. Structural Defects Will Continue to Cause Disputes. Disclosure of structural defects is another perennial "catch-all" claim brought against agents and brokers. As with the issue of mold, nearly 45% of the survey respondents indicated that structural defects formed the basis of a significant number of current disputes, and nearly 51% ranked this issue among their top three current issues. (See Tables 17, 19.) Similarly, 47% of the respondents believe this issue is likely to increase over the next two years, and nearly 45% believe there is a significant need for training about disclosure of structural defects. (See Tables 20, 22.) Respondents from all over the United States noted that disputes involving structural defects are extremely common. The reasons vary. Many pointed to the sellers, noting that sellers and owners are not disclosing the defects. Another noted the increased role of banks as sellers: "banks [are failing] to disclose and agents [are] getting stuck with the issue." One respondent noted that "[a]gents misunderstand the requirement to disclose [known] material defects and even what constitutes a material defect." MAX Experience, No. RIC438019, 2007 WL 5248726 (Cal. Super. Ct. Riverside County June 18, 2007) ($35,000); Leis v. A. Lewis Purdy Real Estate, No. L-000432-04, 2007 WL 2492443 (N.J. Super Ct. Law Div. May 10, 2007) ($30,000). Copyright 2009 National Association of REALTORS® 21 Case-law research located 21 cases involving structural defects. Liability was determined in 13 of those cases, and 8 cases ended in a dismissal, summary judgment, or defense verdict. Five cases ended in plaintiffs' verdicts. The three largest verdicts include: • Fox In a case involving the sale of an apartment building, the seller's wife acted as the real-estate agent. The building had cracks and bulges due to settling and the apartment building cracked open. The jury returned a $151,050 verdict. 46 • Goodale The sellers and the agent were found jointly liable for intentional misrepresentations about the property and the jury awarded $278,860.43 in damages. The appellate court reversed the punitive-damages award of $75,000 assessed against the agent. 47 • Bavuso Cracks in a wall caused water to seep into the basement. The jury awarded $128,212.20. 48 C More Education about Sewer Service and Septic Systems Is Warranted. Although only about 30% of respondents indicated that Disclosure: Sewer/Septic is a source of a significant number of current disputes, over 66% believe this issue has moderate or higher significance. (See Table 18.) The level of disputes is not expected to increase over the next two years, but it is among the top three potential future issues for approximately 36% of the survey respondents. (See Table 21.) Over 42% of the 46 Fox v. Heimann, 872 N.E.2d 126 (Ill. App. Ct. 2007). 47 Goodale v. Langenberg, 243 S.W.3d 575 (Tenn. Ct. App. 2007). 48 Bavuso v. Springfield Better Homes Inc., No. CV 105 5702 CC, 2008 WL 5723892 (Mo. Cir. Ct. Clay County Oct. 29, 2008). Copyright 2009 National Association of REALTORS® 22 respondents believe there is a significant need for training about this issue. (See Table 22.) This issue—especially disclosure relating to septic systems—has unique, local ramifications. According to one respondent from Connecticut, "60 to 70% of reported lawsuits against agents involve sewage disposal." A respondent in Washington reports that this issue is "number three in the list of lawsuits filed." It is "a traditional source of problems and confusion in Madison County, Indiana." Another commented that "many real estate agents do not know differences in septic systems, and neither do the owners." The case law illustrates some of the problems. In some, the property was not hooked up to municipal sewer service 49 or the seller was not aware that the property had a septic tank. 50 In another case, sewage was dumping into a local waterway. 51 49 Farmer v. Ricigliano, No. A454221, 2007 WL 4885383 (Nev. Dist. Ct. Clark County Sept. 25, 2007) (PCD statement was not provided until after closing and buyer did not learn that property was not connected to the city sewer; verdict for defendants); Crawford v. Mintz, 653 S.E.2d 222 (N.C. Ct. App. 2007) (affirming $7278 jury verdict, where trial court ruled jury could decide whether buyer could justifiably rely on MLS information that home was connected to city sewer service), rev'd, 669 S.E.2d 738 (N.C. 2008) (ordering verdict for defendant). 50 Baker v. Gilhooly, No CV065003939, 2008 WL 3853436 (Conn. Super. Ct. July 24, 2008). 51 Pettit v. Hughes, No. CH2005065, 2007 WL 4962061 (Ohio Com. Pl Muskingum County July 16, 2007) (no disclosure of fact raw waste from home was discharged into river; jury decided "buyer beware" prevailed), aff'd on appeal, 894 N.E.2d 738, 2008Ohio-3780 (Ohio Ct. App. 2008) (plaintiffs contended that broker did not understand diagram that was in inspection report; court concluded that was not "recklessness" that could support a finding of liability). Copyright 2009 National Association of REALTORS® 23 Elsewhere, the sellers misunderstood where the property line was when they bought the property, and when the buyers took possession, they discovered that not only did the septic system need work, but the new leach field was being built on somebody else's property! 52 A few states have adopted laws or regulations addressing septic-tank issues. Rhode Island, for one, passed the Rhode Island Cesspool Act, which requires a 10-day period for the prospective buyer to have the septic system inspected. 53 The property condition disclosure statement now includes a cesspool note that instructs the buyer to consult the statute regarding the phase-out of septic systems and recommends an independent inspection. 54 South Dakota also amended its property condition disclosure statement to include disclosure about septic systems. 55 In Tennessee, a licensee preparing in offer to buy a property must inform the buyer that a "septic system inspection letter" can be obtained (for a fee), to help determine whether the system is working properly. 56 52 Wagoner v. Obert, No. 07 CA 31, 2008 WL 5491273, 2008-Ohio-7041 (Ohio Ct. App. Dec. 31, 2008) (third-party claim against sellers' agent and sellers after buyers were sued by neighbors; new septic tank leach field was being built on neighbors' property; jury returned $1200 verdict). 53 R.I. Gen. Laws. tit. 23, §§ 5-20.8-2, -13 (2007). 54 Id. 55 S.D. Codified Laws § 43-4-44 (2007). 56 Tenn. Comp. R. & Regs. 1260-2-.37 (2008). Copyright 2009 National Association of REALTORS® 24 D. Misstatements of Square Footage and Different Methods of Measurements Cause Disclosure Disputes Affecting the Value of a Property. While the failure to disclose information affecting the value of property has moderate or higher current significance, according to about 60% of the survey respondents, over two-thirds of the respondents believe this issue is likely to increase in importance over the next two years. (See Tables 18, 20.) Almost 55% believe additional training on this issue is needed. (See Table 22.) The issue may have particular importance in a down market because agents do not know what to do when values are declining. "Valuation claims take many forms, many of which involve defects that would have been overlooked in a market in which property values are rising." The issue is "new to many [licensees] due to recent devaluation in many areas." Other comments focused on consumer concerns: • "[It's] hard to properly evaluate [a property] in a rapidly declining market and agents are eager for a sale." • "Based on the current economy, if prices go lower we will have a problem convincing the buyer what the true value is and if they start going up we will be in bidding wars again." • "Valuations are . . . suspect now . . . and buyers want to blame someone for their investment." • "When property values remain steady or drop, people blame their Realtor for selling them a bad deal." Copyright 2009 National Association of REALTORS® 25 Only one statute was located that directly addresses questions relating to the value of the property. In Vermont, a disclosure statement must include "facts a licensee reasonably believes may directly impact the future use or value of the property." 57 The case-law research retrieved 17 cases in which information affecting the property's value was not disclosed and allegedly should have been. This number is substantially higher than the number of cases collected for the 2007 Scan. (See Table 2.) A common situation is a misstatement of the square footage or acreage of the property. 58 In fact, one of the respondents remarked on this problem, noting that the method of determining square footage varied within his or her state, and suggesting a single method be taught. Another common situation involves overstatements of how profitable a business is. 59 E. An Emerging Problem with Imported Drywall May Lead to an Increased Number of Disputes about Disclosure: Flooring and Walls. The survey did not ask respondents about disclosure of the condition of flooring or walls. Recent news reports, however, suggest this issue may emerge over the next 57 Vt. Real Estate Comm'n R. 4.5(a) (2008). 58 E.g., Waters v. Allegue, 980 So. 2d 314 (Miss. Ct. App. 2008); Très Chic in a Week, L.L.C. v. Home Realty Store, 993 So. 2d 228 (La. Ct. App. 2008); Torres v. Fortune Dev. Sales Corp., No. 06-00380 CA-11, 2008 WL 3833694 (Fla. Cir. Ct. Miami-Dade County); Pleasant v. Bradford, 260 S.W.3d 546 (Tex. App.–Austin 2008). 59 E.g., Evans v. Singer, 518 F. Supp. 2d 1134 (D. Ariz. 2007); Orland v. Kukielka, 836 N.Y.S.2d 252 (App. Div. 2007); Rorig v. Thiemann, No. 1:05CV801, 2007 WL 2071909 S.D. Ohio July 17, 2007); Cowan v. Bontiago, No. 060103704, 2008 WL 4073308 (Pa. Com. Pl. July 2, 2008); Kim v. Lee No. BC 362436, 2008 WL 2366500 (Cal. Super. Ct. L.A. County Apr. 29, 2008). Copyright 2009 National Association of REALTORS® 26 two years as a source of disputes. 60 The potential problem is imported drywall that was used in 2006 rebuilding homes damaged or destroyed by hurricanes during a shortage of domestically manufactured gypsum drywall. The imported drywall is made from coal ash, which exudes a corrosive gas that may be damaging electrical wiring and plumbing in the wall behind the drywall. It also may cause respiratory problems for residents. F. A Variety of New and Amended Statutes and Rules Affect Licensees' Duty to Disclose Information about the Condition of Property. While the survey questionnaire sought information about a limited number of Property Condition Disclosure issues, the legal research followed 23 separate disclosure issues. Many of the new statutes and regulations address the need to disclose information about the following matters: • Military bases and installations 61 • Nearby farms 62 • Nearby airports 63 • Private roads 64 60 See Michael Corkery, Chinese Drywall Cited in Building Woes, Wall St. J., Jan. 12, 2009, at A3; Chinese Drywall Poses Potential Risks, N.Y. Times Apr. 11, 2009. 61 Ariz. Rev. Stat. § 33-422 (2008); Va. Admin. Code tit. 135, Form (2007). 62 Cal. Bus. & Prof. Code §§ 1103.4, 11010 (2008); R.I. Gen. Laws tit. 23, § 5-20.8-2 (2008). 63 Cal. Bus. & Prof. Code § 11010 (2008); Minn. Stat. §§ 82.22, subd. 8, 513.56, subd. 3 (2007) (no duty to disclose airport zoning if S tells B where zoning regulations can be found). Copyright 2009 National Association of REALTORS® 27 • Human-caused environmental problems 65 • Meth labs 66 • Naturally occurring environmental conditions 67 • Conservation easements 68 • Energy-efficiency ratings for new dwellings 69 • Liens and other interests recorded against the property 70 64 21 N.C. Admin. Code 58A.0114 (2007) (must disclose existence of agreements relating to maintenance of private roads); Wash. Rev. Code § 64.06.020 (2007) (private road or access easement must be disclosed). 65 Wash. Rev. Code § 64.06.020 (2007) (requiring disclosure of commercial or industrial use of the property, soil or groundwater contamination, buried utility equipment, transmission poles or transformers, illegal dumping). 66 Ark. Code § 8-7-1406 (2007) (no duty to disclose existence of lab after property is remediated pursuant to §§ 8-7-1401 to -1407); La. Rev. Stat. §§ 9:3198(B), :3198.1 (2008) (law enforcement maintains website list of meth-contaminated properties, and condition must be disclosed until property delisted, but statute does not create a cause of action);Tex. Prop. Code § 5.008(b) (2007) (PCD statement amended to include meth labs). 67 Colo. Rev. Stat. § 38-35.7-104 (2007) (source of potable water); Okla. Admin. Code tit. 605, ch. 10, Appx. A (2008) (PCD statement amended to include flood disclosure); Wash. Rev. Code § 64.06.020 (2007) (requiring disclosure of shorelines, wetlands, flood plains, and water rights). See also Wash. Rev. Code § 64.06.015 (2007) (promulgating new PCD Form for unimproved property, but it is not part of any agreement or the representation of the licensee). 68 Md. Code Ann., Real Prop. § 10-705 (2007) (if property is subject to conservation easement, purchase agreement must provide notice of that fact, separate from the property condition disclosure statement, and give the purchaser the right to rescind the agreement). 69 Kan. Stat. Ann. § 66-1228 (2007). Copyright 2009 National Association of REALTORS® 28 • Other conditions that must be disclosed 71 Some states passed statutes that protect licensees from liability. In Nevada, for example, an agent or broker does not have to investigate the condition of a property unless he or she expressly agrees to do so in writing. 72 Virginia passed a statute declaring that zoning and offsite adverse conditions are not "physical conditions" of the property within licensees' duty to disclose. 73 In Connecticut, licensees do not have a duty to disclose private hunting areas. 74 Washington passed a number of statutes relating to disclosure of environmental conditions. In addition to those items noted above, Washington permits a buyer to waive the right to receive a disclosure statement, but if the answer to any of the environment-related questions on the statement would be "yes," the waiver does not apply to that section of the disclosure statement and disclosure must be provided. 75 70 S.D. Admin. R. 20:69 PCD Statement (2008) (materials and services provided within previous 180 days that might create a lien); Tex. Prop. Code § 5.016 (2007) (recorded liens on residential property must be disclosed in separate statement; B may back out after disclosure). 71 Cal. Code Regs. tit. 10, § 2790.9 (2008) (information relating to increased loan terms, real-estate taxes, or insurance and the like must be disclosed on PCD statement); Wyo. Stat. § 34-1-151 (2007) (PCD form must disclose existence of public utilities and services such as water, sewer, and fire department; buyer may recover actual damages for a willful or negligent failure to disclose easements). 72 Nev. Rev. Stat. § 645.252, subd. 49 (c) (2007). 73 See Va. Code 54.1-2131(B) (2008). 74 Conn. Gen. Stat. § 20-327g (2007). 75 Wash. Rev. Code § 64.06.010 (2007). Copyright 2009 National Association of REALTORS® 29 G. Disputes Involving "As Is" Clauses May Increase as a Result of the Increase in Sales of Bank-Owned Property. The issue of "As Is" clauses is closely linked to Property Disclosure issues and the prevalence of bank-owned property. One effect of the foreclosure crisis is that properties are being sold without any disclosure at all, because the prior owners are not part of the transaction. Thus, while about 63% of the survey respondents indicate that "As Is" clauses have moderate or higher current significance, over 54% believe the issue will increase in importance over the next two years. (See Tables 18, 20.) Just over 50% of the respondents indicate there is a significant need for training on this issue. (See Table 22.) Several respondents believe that the increase in short sales and "Real Estate Owned" (REO) sales will lead to an increase in disputes involving the meaning and scope of "As Is" clauses. They are concerned that "agents are not explaining this clause as well in light of all the foreclosures." Further, "it is difficult for a buyer to appreciate the meaning of "as is," and understand that the seller is making absolutely no warranties about the condition of the property." Clients want to be released from responsibility for their property. With values declining, no one wants to make repairs. Agents need to understand how to explain what "AS IS" really means in their state. But other respondents state that an "as is" clause is meaningless when a purchase agreement contains an inspection contingency or states that "disclosures are still necessary even with [an] as-is [sale]." Another source of disputes may be that the as-is Copyright 2009 National Association of REALTORS® 30 clauses are simply not well drafted, leaving ambiguities—and thus an opening for legal action. Six cases involving as-is clauses were retrieved, and only one of these cases ended in a plaintiff's verdict. In Hawkins, the plaintiff was extremely allergic to cats and could not inspect the home she was planning to buy until after a thorough "environmental cleaning." The cleaning was delayed until after the transaction closed, and the plaintiff did not discover water damage until after she moved in. The crux of the case was the allegation that the dual agent handling the transaction changed the terms of the sale to an "as is" transaction without the buyer's consent. The jury returned a verdict for $62,641. 76 Two cases settled for undisclosed amounts. In Richards, 77 the property was in foreclosure and was sold "as is, no seller disclosure" by the lender. The lender had already sold part of the parcel to a municipality for a road-widening project. The buyer sued his agent and the seller and settled with his agent. The seller later obtained a pretrial ruling that it was not liable. In M&B Villas, the broker settled with the buyer of an apartment building before trial, and the trial ended in a defense verdict. 78 76 Hawkins v. Pridgen, No. BC326075, 2007 WL 2068585 (Cal. Super. Ct. L.A. County Feb. 26, 2007). 77 Richards v. ABN AMRO Mtge. Group, Inc., 261 S.W.3 603 (Mo. Ct. App. 2008). 78 M&B Villas at Oak Hlls LLC v. Oak Hills Manor LP, No. 2004-CI-03425, 2008 WL 3853289 (Tex. Dist. Ct. Bexar County May 30, 2008). Copyright 2009 National Association of REALTORS® 31 In ERA Class.com, an Alabama appellate court decided that the principle of "buyer beware" applied to the sale of "used" real estate and reversed a jury verdict for the buyer. It reasoned that an "as is" clause negates the element of reliance a plaintiff must prove to establish a claim of "fraud by mistake." 79 IV. FRIVOLOUS LAWSUITS ARE EXPECTED TO INCREASE. Nearly 40% of the survey respondents report that Frivolous Lawsuits are the basis for a significant level of current disputes, and 53% believe that Frivolous Lawsuits will increase during the next two years. (See Tables 17, 20.) The issue was not often ranked among the top three current or future potential disputes, however. Similarly, it is not on the list of significant training needs, though nearly 61% of the survey respondents believe it is an area requiring some additional training. (See Table 23.) The comments from survey respondents suggest that Frivolous Lawsuits are a significant problem. "The vast majority of the claims raised against our company have no basis in law or fact." "Virtually all of the suits we see fall into this category." Some respondents linked the problem to falling home prices. "As home prices fall, the buyers want it to be someone's fault." "Buyers are looking for ways to get out from under a home that is perceived to be worth less than they paid for it." Another respondent noted that "you can't force claimants to see the limitations on an agent's liability to the claimants." A few respondents simply expressed their frustration with the system. 79 ERA Class.com., Inc. v. Stoddard, 987 So. 2d 1130 (Ala. Civ. App. 2007), cert. denied (Ala. Dec. 21, 2007). Copyright 2009 National Association of REALTORS® 32 V. • "After property disclosure, frivolous claims are rampant—lawyers making demands just because clients have damages is common and frustrating. No specifics are given, just directions to forward the alleged damage claim to the real estate company's E&O [insurer].” • "We see too much of them now and there doesn't seem to be anything out there discouraging them." COMMISSION DISPUTES AND PROCURING CAUSE WILL BE SIGNIFICANT SOURCES OF DISPUTES, ESPECIALLY AS THE ECONOMY CONTINUES TO AFFECT SALES AND BRING BANKS INTO TRANSACTIONS. The issue of commission disputes and procuring cause is a significant source of current disputes, according to 51% of the survey respondents; 57% of the respondents rank it among their top three current disputes. (See Tables 18, 19.) The importance of this issue is likely to increase. Nearly 74% of the respondents believe that the issue will increase in importance over the next two years, and more than 63% ranked the issue among their top three potential future issues. (See Tables 20, 21.) Not surprisingly, 62% believe there should be additional training on commission disputes and procuring cause. (See Table 22.) Several respondents commented that commissions are an ongoing source of disputes between agents, and lead to the filing of ethics complaints and/or arbitration proceedings. The problem is more pronounced in the tightening economy. "Our economy is creating a shark-filled environment" and "the economic crisis invariably exacerbates the frequency of such disputes." "In these difficult financial times, each commission dollar is carefully guarded. Agents are forcing the issue on compensation, Copyright 2009 National Association of REALTORS® 33 whether it is earned or not." Simply stated, "brokers are fighting over a smaller pot of money." Procuring cause is another area of misunderstanding. Several respondents noted that licensees do not understand what it is, and that—along with fewer transactions overall—leads to more disputes. Another source of disputes may stem from short sales (where the sale price is less than the outstanding debt) and so-called "Real Estate Owned" (REO) sales (where the lender is the seller). With these sales, the lender may attempt to reduce the negotiated commission at the last moment, which leads to disputes. Legislation and regulation on this issue was sparse. Colorado has a rule prohibiting licensees from filing a lien, recording a lis pendens (notice of pending litigation), or any other cloud on merchantable title, in order to secure payment of a commission. 80 Montana prohibits payments of commissions to unlicensed persons, although payments to principals or reductions in commissions are permitted. 81 Kentucky has a rule prohibiting fee splits with out-of-state brokers, 82 but after a court challenge, it added requirements for out-of-state commercial brokers to earn commissions on transactions in Kentucky. 83 80 4 Colo Code Regs § 725-1, r. E-48 (2008). 81 Mont. Admin. R. 24.210.641(5)(z) (2008). 82 See 201 Ky. Admin. Regs. § 11:121(8) (2008). 83 Ky. Rev. Stat. §§ 324.020, .235–.238 (2008). See River Oaks Mgmt. v. Brown, No. 3:06-CV-00451-S, 2007 WL 2571909 (W.D. Ky. Sept. 4, 2007) (Commerce Clause Copyright 2009 National Association of REALTORS® 34 Two basic admonitions about commissions are highlighted by the case-law research. First, of course, a commission agreement must be in writing. 84 Second, while unlicensed brokers generally cannot recover commissions, as a matter of fairness, a broker might be able to recover a commission if others take advantage of the broker's work and then refuse payment on the grounds the broker was not properly licensed. 85 VI. TECHNOLOGY ISSUES ARE EXPECTED TO INCREASE IN IMPORTANCE OVER THE NEXT TWO YEARS. While technology issues, taken together, are not a significant source of current disputes, over 57% of the survey respondents believe these issues will increase in significance over the next two years, and 52% believe there is a significant need for training about technology issues. challenge to prohibition on splitting fees with out-of-state broker); Kentucky Real Estate Comm'n v. Hilliard Fin., LLC, 246 S.W.3d 910 (Ky. Ct. App. 2008) (addressing cash advances to licensees while commissions are pending; court concluded they were not prohibited commission splits). See also Baker v. Maclay Props. Co., No. 2006 CA 1000, 2007 WL 1300820 (La. Ct. App. May 4, 2007) (action for unjust enrichment brought by in-state broker with cooperative brokerage agreement with out-of-state broker; plaintiff sought 50% share of commissions, based on state statute; out-of-state broker alleged statute was unconstitutional, but court concluded in-state broker failed to prove elements of claim). 84 See Ripps v. Powers, No. 07-0832-CG-B, 2008 WL 5428195 (S.D. Ala. Dec.31, 2008) (trial court dismissed claim for portion of commission because it was based on an oral contract and was barred by the statute of frauds); Original Log Homes of Minn. v. Merrill R. Anderson Trust, No. A06-950, 2007 WL 1191700 (Minn. Ct. App. Apr. 24, 2007) (because there was no written contract, there could be no recovery). 85 See Sammarone v. Bovino, 928 A.2d 140 (N.J. Super. Ct. App. Div. 2007) (unlicensed broker was permitted to sue for commission because developers had relied on state licensing statute from outset to deprive plaintiff of collecting any commission, which subverted purpose of act). Copyright 2009 National Association of REALTORS® 35 A. Anti-solicitation Laws and Privacy Concerns May Be Implicated by New VOWS Rules. Anti-solicitation laws are not a significant source of current disputes, and less than half (48%) of the survey respondents believe the issue has moderate or higher current significance. (See Table 18.) Just under half of the survey respondents (49%) believe the issue will increase in importance over the next two years, and nearly 46% believe there is a significant need for training on this issue. (See Tables 20, 22.) The survey data for Technology: Privacy is similar. Just over half the respondents (51%) indicate that the issue has moderate or higher current significance, and more than 60% believe the issue will increase in importance over the next two years. Almost 52% believe there is a significant need for training about Privacy issues. The comments suggest that both anti-solicitation laws and privacy concerns may be implicated in the use of Virtual Office Websites (VOWS), because the new VOW rules "will likely increase 'creative' Internet solicitation, which may conflict with laws." Another respondent asserted that with VOWS, "the collection of personal information by websites" will occur without licensees understanding it or receiving appropriate training. (The topic of VOWS is discussed further in the Antitrust section.) The 2007 Scan reported that anti-solicitation laws were a hot legislative issue in 2005 and 2006, but that activity has dropped off considerably. Whereas 22 statutes and regulations were collected for the 2007 Scan, only 8 were collected for the current Scan. Copyright 2009 National Association of REALTORS® 36 (See Table 4.) The statutes typically address do-not-call registries, in some cases extending protection to cell phones and other, newer technology. 86 Legislation addressing privacy issues, as in the 2007 Scan, focuses on the protection of personal information on business computer systems and how to react to security breaches. 87 Here, too, the number of statutes and regulations collected for the Scan has dropped considerably since 2007, from 47 to 7. (See Table 4.) B. State Internet Advertising Rules Disputes involving state interest advertising rules are not currently significant, and less than half (47%) of the survey respondents thought the issue has moderate or higher significance. (See Tables 18, 19.) Nearly 63% of the respondents believe, however, that the issue is likely to increase in importance over the next two years, and nearly 57% believe additional training on this topic is needed. Comments from respondents suggest that licensees just do not know what the rules are, and that the rules themselves are vague. 86 See, e.g., Ky. Rev. Stat. § 367.46951 (2007) ("zero-call" list now includes wireless telephone numbers and covers national registry); N.D. Cent. Code § 51-28-01 (2007) (do-not-call definitions include cell phones, broadband microwave, satellite and voiceover-internet service); Tex. Bus. & Com. Code § 44.002(9) (2007) (extends protection to mobile phones). 87 See, e.g., 2008 Conn. Acts ch. 167 (not yet codified) (protection of personal information stored on computer system); Iowa Code §§ 715C.1–.2 (2008) (addressing security breaches, duties, remedies); Md. Code Ann., Com. Law §§ 14-3501 to -3508 (2007) (addressing private information held by businesses and breach of security system); Okla. Stat. tit. 24, §§ 161–166 (2008) (requiring notification when computer security system is breached); Va. Code § 18.2-186.6 (2008) (same); W. Va. Code §§ 46A-2A-101 to -105 (2007) (addressing breach of security of consumer information). Copyright 2009 National Association of REALTORS® 37 Relatively few statutes and regulations on this issue were located. North Carolina requires websites to identify the broker and firm clearly and conspicuously, 88 and in Oklahoma, an associate licensee must have his or her sponsoring broker's approval to post advertisements on websites. 89 VII. ANTITRUST ISSUES ARE NOT A SIGNIFICANT SOURCE OF DISPUTES, BUT ADDITIONAL TRAINING ON ANTITRUST ISSUES IS NEEDED. Taken as a whole, the survey responses about Antitrust issues indicate that these issues are not particularly significant to those who took the survey. In fact, 63% of the respondents reported a "low" or "low-medium" frequency of current disputes involving Antitrust issues, and 66% do not expect the issues to increase in importance over the next two years. Few respondents ranked Antitrust issues among their top three issues, but the respondents believe additional training is needed on all four Antitrust issues. (See Tables 21-23.) Here, too, the comments implicate licensees’ lack knowledge of, and appreciation for, the issues. "Agents don't have a thorough understanding of antitrust." Some respondents referred to recent scrutiny by the Justice Department. "No matter what you do, it seems [that] we, the collective industry have a target on our back." A comment about Antitrust: Advertising linked market conditions to the government scrutiny as a source of increased disputes: "As the market gets tighter [with] the DOJ watching, there will be an increase." 88 21 N.C. Admin. Code 58A.0105 (2007). 89 Okla. Admin. Code § 605:10-9-4(b) (2007). Copyright 2009 National Association of REALTORS® 38 Comments about group boycotts may help focus training efforts. • "I still hear agents say, 'I'm not showing that listing because the commission is too low!' " • "I cannot believe the e-mails agents send about vendors!" • "Unfortunately, agents don't understand that we don't participate in 'ordinary commerce' (Preamble to the Code of Ethics) and bring their understanding of 'competition' from outside industries, leading to gross misstatements that break the law due to their lack of training on how to compete professionally and courteously." The case-law research retrieved a few relevant items. In Hackman, 90 the plaintiffs alleged that various defendants had an anticompetitive conspiracy to exclude them from the local real-estate market, including state and local Realtors® associations, because they charged lower commissions. The trial court concluded that although a claim of a "horizontal" boycott—a boycott among businesses at the same level of distribution—was not stated, the plaintiffs did state a claim of antitrust conspiracy. Individual Realtors® also were potentially liable on claims of defamation and interference torts. In Mountain Area Realty, a federal court in Virginia refused to dismiss an action alleging that while one real-estate licensee had been given office space at a resort, the plaintiff was shut out. 91 The plaintiff alleged a "vertical non-price restraint," that is, an impediment on competition imposed by an actor higher up on the chain of distribution, 90 Hackman v. Dickerson Realtors, Inc., 557 F. Supp. 2d 938 (N.D. Ill. 2008). See also Hackman v. Dickerson Realtors, Inc., 520 F. Supp. 2d 994 (N.D. Ill. 2008). 91 Mountain Area Realty, Inc. v. Wintergreen Partners, Inc., No. 3:07CV00016, 2007 WL 4561293 (W.D. Va. Dec. 21, 2007). Copyright 2009 National Association of REALTORS® 39 and contended that the restraint harmed consumers in the form of higher commissions, membership fees and rental fees at the resort. The key development, of course, is that the Department of Justice and NAR settled their dispute over NAR's "virtual office websites" (VOWS) rules. 92 As a result of the settlement, local Realtor® associations' MLSs have adopted NAR's new rules relating to how MLS data may be used and displayed on a VOW. VIII. THIRD-PARTY LIABILITY IS NOT A PRESSING AREA OF CONCERN. Taken as a whole, the topic of Third-Party Liability was not identified as a significant source of current disputes, but survey respondents believe these issues will increase in importance over the next two years. (See Tables 11, 14.) Because these issues typically were not highly ranked, comments from respondents are sparse. A. Inspectors While fewer than 38% of the survey respondents indicated that the liability of inspectors is a significant source of current disputes, over 65% believe the issue has moderate or higher current significance, and over 56% believe the issue is likely to increase in importance over the next two years.. (See Tables 17, 18, 20.) Just over 46% of the respondents believe there is a significant need for training on this issue. (See Table 22.) 92 U.S. v. Nat'l Ass'n of REALTORS®, No. 05-C-5140, 2008 WL 5411637 (N.D. Ill. Nov. 18, 2008). Copyright 2009 National Association of REALTORS® 40 B. Appraisers The survey results indicate that the liability of appraisers is not currently significantly or moderately important, a surprising result given the importance of appraisers in the current economic environment. The issue is likely to increase in importance over the next two years, however, according to 52% of the survey respondents. (See Tables 17, 18, 20.) Approximately 41% of the respondents believe there is a need for additional training on this issue. (See Table 22.) IX. FAIR-HOUSING ISSUES ARE NOT SEEN AS AREAS OF INCREASED LIABILITY, THOUGH THEY WARRANT ON-GOING TRAINING. Fair Housing issues, as a whole, do not seem to be significant to the survey respondents. (See Tables 11, 13-15.) Only Race Discrimination was identified as a source of a moderate number of current disputes. (See Table 18.) Two different issues, Sexual Orientation Discrimination and Handicap Discrimination, were on the list of top current issues, but relatively few respondents ranked them. No Fair Housing issues were identified as likely to increase in importance over the next two years. (See Tables 17, 19, 20.) Nevertheless, most Fair Housing issues are on the list of issues needing some additional training. (See Table 23.) Fair Housing issues, were, however, a frequent topic of legislation. Colorado, 93 Iowa, and Vermont have made "sexual orientation" a protected class under their 93 Colo. Rev. Stat. § 24-34-502 (2008) (adding sexual orientation to prohibition on unfair housing practices). See also Colo. Rev. Stat. § 24-34-301(7) (2008) (defining sexual orientation, which includes "transgender status or another person's perception thereof"). Copyright 2009 National Association of REALTORS® 41 human-rights statutes. Vermont and the District of Columbia have extended protection to another distinct group, those with gender-identity issues. 94 North Carolina now requires that the nondiscrimination provision in agency agreements extend to prospective parties, as well as parties, to a transaction. 95 Ohio requires that a Fair- Housing notice be included in the required agency-relationships disclosure statement. 96 Other states have focused on lending practices. Illinois, for example, has a statute that specifically prohibits denials or refusals to lend based on the borrower's protected status. 97 Iowa has added sexual orientation and gender identity to the protected classes in its ban against unfair credit practices. 98 Maine provides that limits on lending are appropriate when they are "consistent with business necessity," but cannot be based on the borrower's protected class. 99 94 See Vt. Stat. Ann. tit. 9, § 4503(a) (2007); D.C. Code § 2-1411.02 (2008). See also Vt. Stat. Ann. tit. 1, § 144 (2007) (defining "gender identity). 95 21 N.C. Admin. Code 58A.0104 (2007) (agency agreements must have a nondiscrimination provision that extends to prospective parties as well as parties). 96 Ohio Admin. Code 1301:5-01 (2008). 97 815 Ill. Comp. Stat. 120/3 (2008). 98 Iowa Code § 216.10 (2007). 99 Me. Rev. Stat. tit. 5, § 4583 (2007). Copyright 2009 National Association of REALTORS® 42 X. SURVEY RESPONDENTS' CONCERNS ABOUT EMPLOYMENT ISSUES FOCUS ON INDEPENDENT CONTRACTORS, DEFAMATION, AND PERSONAL ASSISTANTS. Employment issues as a whole did not receive a strong reaction from survey respondents. (See Tables 11-16.) Nor did any one particular issue stand out as having current significance. (See Tables 17-22.) Six issues have moderate training needs: Personal Assistants, Independent Contractors, Defamation, Harassment, Employment Discrimination, and Wrongful Termination. (See Table 23.) Three of these issues may be of particular concern: Independent Contractors, Defamation, and Personal Assistants. A. The Status of Agents as Independent Contractors Is Under Increased Scrutiny. Only about 13% of respondents report that disputes involving independent contractors are a source of a significant number of current disputes; about 36% report them as a source of a moderate number of current disputes. Only 25% of the respondents believe this issue is likely to increase in importance, but it is an area needing some additional training. (See Table 23.) Comments from the respondents note that "some brokers treat agents like employees," and "the IRS is cracking down on independent-contractor arrangements that are really employer arrangements." One common factual situation in which the issue of a licensee's employment status arises is motor-vehicles accidents in which a licensee's driving injures the plaintiff. None of the cases located for the Scan concluded that the independent- Copyright 2009 National Association of REALTORS® 43 contractor licensee was an employee, and, as a result, the brokers have not been found vicariously liable for the licensee's driving. 100 Another factual situation involving a licensee's employment status that seems to be emerging involves wage-and-hour claims. Although most of the cases located addressed whether the claimant was "exempt" or "nonexempt" 101 —a finding that affects the claimant's right to recover overtime pay, among other things—one case turned on a finding that the claimant was an independent contractor and therefore did not have a claim to overtime wages. 102 B. Defamation Is Perceived as Needing Additional Training. Defamation in the context of employment was not identified as particularly significant, either as a source of current disputes or as a source of future disputes; however, nearly 53% of the respondents believe Defamation is an area needing some additional training. (See Table 23.) The one comment from the survey pinpoints a potential problem: 100 See, e.g., Oliveira-Brooks v. Re/Max Int'l, Inc., 865 N.E.2d 252 (Ill. App. Ct. 2007) (national franchisor entitled to summary judgment because no agency relationship existed between licensee-driver and national franchisor); Ackley v. Caputo-Belcher, No. 05CV6211, 2007 WL 1800555 (Kan. Dist. Ct. Johnson County Mar. 2, 2007) (jury decided licensee was an independent contractor after court declined to issue pretrial ruling on question); Hesse v. Long & Foster Real Estate, Inc., No. 1:07-cv -00603-LMBTCB, 2007 WL 5173597 (E.D. Va. Dec. 20, 2007) (broker not liable for agent's driving). 101 See § D below. 102 See Perdomo v. Ask 4 Realty & Mgmt., Inc., 298 Fed. Appx. 820 (11th Cir. 2008). Copyright 2009 National Association of REALTORS® 44 Agents don't understand their liability and responsibility when participating in blogs, emailing, and general use of the Internet. Professionalism is non-existent on the Internet as REALTORS use it. (Emphasis added.) One case addressed a defamation claim. In Downing v. Burns, 103 the plaintiff, an office manager at a Re/Max franchise, resigned from her job and took a new job with another agency. The Re/Max franchise owners told the plaintiff's new employer that she had stolen checks and proprietary information. The franchise owners also threatened to sue the new employer unless it fired the plaintiff, the so the new employer fired her. The plaintiff sued her former employer alleging defamation and a claim of tortious interference with contract. The defendants contended that their statements to the new employer were legally privileged, but the jury returned a verdict for $100,000. C. The Issue of Personal Assistants Is Another Area Where More Training Is Needed. The issue of Personal Assistants was not identified as particularly significant, either as a source of current disputes or as a source of future disputes; however, nearly 65% of the respondents believe this is an area needing some additional training. (See Table 23.) Respondents believe that using unlicensed personal assistants can lead to additional disputes. "No one knows the rules—if there are any—[and it's] pretty fast and loose at this time." 103 Downing v. Burns, No. 07-DCV-154732, 2008 WL 5525368 (Tex. Dist. Ct. Fort Bend County Nov. 20, 2008). Copyright 2009 National Association of REALTORS® 45 There is a rise in the number of personal assistants and lack of supervision. In the next two years, when the market comes back, there will be more and more use of personal assistants. D. Wage-and-Hour Claims Under the Fair Labor Standards Act May Be Another Emerging Area of Liability for Brokers. The case-law research retrieved several cases in which licensees made claims against brokers under the Fair Labor Standards Act (FLSA) or similar state laws. Although none of the cases has ended in a finding that the broker was liable, most have not yet reached final judgment. These cases include: 104 • Maddock A sales agent of a community development home company worked on commission and alleged that he was wrongly classified as an exempt "outside salesman" and was denied required breaks. The court so far has denied classaction certification. 104 • Cannon The plaintiffs were hired to work on commission, but never received either paychecks or commissions and were not allowed to participate in the employer's employee benefit plans. In ruling on a motion to dismiss, the court allowed most of the case to go forward. 105 • Scachitti The plaintiff made claims for wages, overtime pay, and commissions, and the validity of those claims had not been determined. 106 Maddock v. KB Homes, Inc., 248 F.R.D. 229 (C.D. Cal. 2007). 105 Cannon v. Douglas Elliman, LLC, No.06 Civ. 2092 (NRB), 2007 WL 4358456 (S.D.N.Y. Dec. 10, 2007). 106 Scachitti v. DMC Real Estate Dev., Inc., No. 6:07-CV-1003-ORL-19DAB, 2008 WL 4853617 (M.D. Fla. Nov. 10, 2008). Copyright 2009 National Association of REALTORS® 46 E. An Age-Discrimination Claim, Arising in the Context of Downsizing, Resulted in a $1.85 Million Verdict. One employment case resulted in a large verdict. In Spacek 107 an executive in charge of developing the employer's corporate-relocation business was laid off during a reorganization after her employer was acquired by another real-estate company. She had just returned from a leave of absence for cancer treatment. She alleged she was terminated because of her age and because she had been sick. She presented evidence that a principal of the new owner suggested that the company was "in a downward spiral because of ageing and sicker management." 108 The new owner defended its action by arguing that it reduced the number of employees because of the slump in the housing market. The defendants pointed out that the plaintiff was not replaced, but her duties had been reassigned. Although several of her claims were dismissed before trial, a jury returned a $1,850,000 verdict on the age-discrimination claim. The defendant has appealed. XI. DISPUTES INVOLVING STATE DECEPTIVE-PRACTICES AND CONSUMERPROTECTION STATUTES REMAIN A SOURCE OF LIABILITY FOR LICENSEES. Over 54% of the survey respondents identified DTPA/Fraud as having a moderate level of current disputes, and 50% believe the number of disputes will increase over the next two years. (See Tables 18, 20.) Nearly 47% of the respondents 107 Spacek v. Realty One, Inc., No. CV-06-607379, 2008 WL 3089257 (Ohio Com. Pl. Cuyahoga County June 2, 2008). 108 Id. at *2. Copyright 2009 National Association of REALTORS® 47 put DTPA/Fraud on the list of significant training needs. (Table 22.) The real-estate commissioners also identified DTPA/Fraud as a significant issue over the last two years. (Table 10.) The topic ranges widely, and so do the comments from survey respondents. Some comments were general: "too many [licensees] . . . go to the dark side" in order to make a living. Others pointed to particular problems, such as the need to have "literally accurate" advertising. Part of the concern may be based on the treble-damages and attorney's-fee provisions in state statutes, making it one of the "fastest growing segments of claims." Another respondent pointed to an issue that frequently arose in the case-law research: mortgage fraud and "mortgage rescue" scams. In these cases, real-estate licensees sometimes receive a commission or other payment in the context of helping plaintiffs obtaining financing, or finding a "straw buyer" to hold title to avoid foreclosure by the original lender. 109 109 See, e.g., Yslas v. Romero, No. B204762, 2008 WL 5394944 (Cal. Ct. App. Dec. 1, 2008) (broker purchased property from distressed owner and gave homeowner option to repurchase; homeowner defaulted on option and broker sold property; homeowner alleged broker forged her name on the deed; case ended in defense verdict); Guest v. Rose, No. B189582, 2007 WL 2758640 (Cal. Ct. App. Sept. 24, 2007) (refinancing of elderly homeowner's mortgage stripped her of title; real-estate licensee was found liable, along with person who acquired the property, for $275,175 verdict, including $169,000 in punitive damages and fees); Conn. v. Royal Fin. Servs., LLC, No. CV074032754, 2008 WL 4683861 (Conn. Super. Ct. Oct. 3, 2008) (mortgage fraud alleged against various real-estate licensees based on practice of referring clients to particular mortgage broker, who falsified loan applications); Sahni v. Emerald Mtge. Corp., No. B204071, 2008 WL 5394937 (Cal. Ct. App. Nov.19, 2008) (plaintiff seller asserted claims against many defendants, including real-estate licensee, arising out of mortgage rescue scam; appellate court reversed order dismissing case). Copyright 2009 National Association of REALTORS® 48 The case law research located 68 cases addressing DTPA and Fraud. Fifty of these cases ended with a determination of liability. Many of these cases were propertycondition disclosure cases in which a DTPA claim was alleged. 110 In all, 29 cases were resolved in favor of the licensee and 20 ended in verdicts for the plaintiffs. Two of the top-ten verdicts included claims based on a state deceptive-practices act. (See Table 8.) • Aquino A number of rental homes were offered for sale and the broker stated that they were ready to rent. Instead, the properties were derelict and had inflated appraisals. The plaintiff alleged violations of the federal racketeering laws and state statutes. The verdict awarded $1,010,692 in compensatory damages and $4 million in punitive damages. 111 • Perez Mortgage-fraud case in which a real-estate broker persuaded the plaintiff to refinance her house and use the cashed-out equity to invest in real estate ventures he selected. After the transaction closed, she did not hear from him for over two months, and he never made good on his promises to her. The court concluded that defendants committed civil theft. The defendants, including a real-estate licensee, did not appear in court and judgment was entered in their 110 See e.g., Sutton v. Ebby Halliday Real Estate Inc., No. 70049-86, 2007 WL 4885412 (Tex. Dist. Ct. Kaufman County Sept. 6, 2007) (chronic flooding on property was not disclosed to buyers; after being sued, seller sued his agent alleging that the agent failed to protect him from liability for flood damage by not presenting flood-disclosure form to buyers during negotiations; buyers were awarded $1,328,000); Bloor v. Fritz, 180 P.3d 805 (Wash. Ct. App. 2008) (agent had actual knowledge property had been used for illegal drug manufacturing and failed to disclose that fact to plaintiffs; damage award included $10,000 in punitive damages and $13,907 in attorney's fees); Giddeon v. Weekley Homes, L.P., No. 2003-CI-14883, 2007 WL 5122969 (Tex. Dist. Ct. Bexar County Dec. 20, 2007) (undisclosed pinhole leaks in copper pipes were basis of $74,803 verdict). 111 Aquino v. Goldfadim, No. C-02-37203, 2008 WL 3088833 (Md. Cir. Ct. Carroll County Mar. 24, 2008). Copyright 2009 National Association of REALTORS® 49 absence. The statute authorized treble damages and the verdict totaled $546,113.43, including about $5000 in fees and costs. 112 XII. RESPONDENTS' CONCERNS ABOUT ETHICS RELATE TO ETHICS IN GENERAL RATHER THAN TO HOW COURTS ENFORCE AND RELY ON THE NAR CODE OF ETHICS. Although slightly less than 30% of the survey respondents reported that Ethics issues were a significant source of current disputes, more than 38% believe Ethics issues will increase in importance over the next two years, and nearly 46% believe there is a significant need for training about ethics. (See Tables 14, 16.) Of the two specific issues in this topic, Enforcement of NAR's Code of Ethics by Courts is more pressing to the survey respondents, with nearly 36% reporting a significant number of current disputes and over 48% indicating a likely increase in the importance of the issue over the next two years. (See Tables 17, 20.) In fact, about 53% of the survey respondents believe there is a significant need for training on Enforcement of NAR's Code of Ethics by Courts. (See Table 22.) The respondents' comments indicate, however, that they are concerned about ethics issues generally, rather than the precise issues defined for the survey— enforcement of and reliance on the code of ethics by courts. Instead, they addressed enforcement by local boards and the need for training. One respondent noted, "this is a crucial aspect of our profession," and another thought there should be a "continual reminder [of] how important good ethics are to our industry." One did not think training 112 Perez v. Cimini, No. CV075011036S, 2008 WL 1823065 (Conn. Super. Ct. Apr. 4, 2008). Copyright 2009 National Association of REALTORS® 50 had much effect: "even with the NAR training program, many agents don't have a clue." Some believe that the tight economy will cause some agents and brokers to cut corners. "Fewer buyers for the next few years will cause some licensees to push the envelope of ethics," and "agents who are not full time in this market tend to ignore rules in order to get the deal." Others pointed out that ethics issues typically arise in "interbroker/agent relationships in sales" and in the context of procuring cause. Two respondents had specific suggestions: • "The Association should police the code—not all Realtors will call someone on the rug for a violation." • "The system, while somewhat effective, needs to be more transparent and easier for agents to report as well as other Realtors to see and learn from others' mistakes." XIII. LICENSING ISSUES Licensing issues are the basis of a moderate number of current disputes, according to 56% of the survey respondents, and more than 48% believe these issues are likely to increase in importance. (See Tables 18, 20.) More than 45% believe there is a significant need for training about licensing issues. It is not clear what such training should involve, however. One respondent pointed out that "there are a number of complaints as regards not complying with licensing and entities not being licensed that ought to be." Another noted that there is an "increasing variety of methods in providing brokerage services," and questions about which ones need to be licensed and by whom are only going to increase. Other comments on this issue suggest that it is "too easy to obtain a broker's license," and "we Copyright 2009 National Association of REALTORS® 51 need to be constantly reminded about [the] license law [and] need more continuing education." XIV. MORE TRAINING ON RELATIONSHIPS BETWEEN AFFINITY GROUPS AND REAL-ESTATE BROKERAGES IS SUGGESTED. Thirty-one percent of the survey respondents indicated that issues relating to Affinity Groups are the source of a significant number of current disputes, and 33% ranked this issue in their top three current issues. (See Tables 11 and 13.) Nearly 45% believe the issue will increase in importance during the next two years, though only 20% of those ranking Affinity Groups ranked it among their top three potential issues. (See Tables 14 and 15.) Almost 45% indicate there is a significant need for training on this issue. (See Table 16.) Comments on this issue were sparse. One person stated that "there need[s] to be clearer guidelines on what is acceptable and what is not." Another stated, "Everyone is looking for other ways to make it, so it stands to reason that this might come up in the context of disputes too." One case was case located addressing this issue. In Baird & Warner Residential Sales, Inc. v. Cendant Mobility Servs., Inc., 113 a broker alleged breach of "strategic alliance agreement" it had with Cendant. At issue were referral fees, the contract's "deliverable business" guarantee, and how to handle situations in which a client requested using a different broker. The trial court entered judgment for Cendant on a 113 Baird & Warner Residential Sales, Inc. v. Cendant Mobility Servs., Inc., No. 04 C 6788, 2007 WL 4365360 (N.D. Ill. Dec. 13, 2007). Copyright 2009 National Association of REALTORS® 52 claim that Cendant did not provide the broker with the required level of available "affinity" referrals. The remaining claims relating to referral fees and the "deliverable business" guarantee were permitted to proceed to trial. XV. LICENSING OF RELOCATION COMPANIES Relocation companies are not a significant source of current disputes, and they are not likely to be significant during the next two years. Only 22% of the survey respondents indicated that this issue was currently significant, and only 26% believe it is likely to increase in significance over the next two years. (See Tables 11 and 14.) Nobody ranked this issue in their top three current issues, and of the eight who ranked it as a potential issue, only two (25%) placed it in their top three, without making any comments. Two cases retrieved in the legal research involved relocation companies, but neither ended with a determination of liability. 114 114 See Chermak v. Wu, No. 62-C6-06-007631, 2007 WL 1760570 (Minn. Dist. Ct. Ramsey County Jan. 10, 2007) (buyer discovered sewage in basement—related to a problem with the plumbing—and sued the broker, the relocation company, and the sellers; the relocation company settled for $4500, the broker and the sellers each settled for $3000); Asuamah v. Haley, 666 S.E.2d 426 (Ga. Ct. App. 2008) (seller was a relocation company; buyer alleged mold was not disclosed; appellate court reversed summary judgment for relocation company, because the defect in the property was not readily discoverable and the relocation company ignored engineer's recommendation that defect causing water intrusion be repaired), cert. granted (Ga. Feb. 10, 2009). Copyright 2009 National Association of REALTORS® 53 Appendices Appendix 1: Legal Research and Survey Data.....................................................App. 1-1 Appendix 2: Cases ...............................................................................................App. 2-1 Appendix 3: Statutes and Regulations .................................................................App. 3-1 Appendix 4: Research Method .............................................................................App. 4-1 Exhibit A Issue Descriptions ..................................................................App. 4-9 Exhibit B Survey Form.........................................................................App. 4-27 Copyright 2009 National Association of REALTORS® Appendix 1: LEGAL RESEARCH AND SURVEY DATA TABLE 1 CASES CATEGORIZED BY MAJOR TOPICS WITH COMPARISONS TO 2007 DATA 2007 Count 2009 Count Δ 1 1 0 100 117 +17 Americans with Disabilities Act 2 2 0 Antitrust 19 15 -4 Employment 54 37 -17 Ethics 4 0 -4 Fair Housing 73 72 -1 Property Condition Disclosure 132 151 +19 RESPA 52 102 +50 Technology 12 3 -9 Third-party Liability 32 21 -11 2007 Count 2009 Count Δ Agency: Dual Agency 16 22 +6 Agency: Buyer Representation 19 33 +14 Agency: Transactional/Non-agency 1 1 0 Agency: Vicarious Liability 1 2 +1 Major Topic Affinity Groups Agency TABLE 2 DISTRIBUTION OF CASES BY ISSUE WITH COMPARISONS TO 2007 DATA Issue Copyright 2009 National Association of REALTORS® App 1-1 2007 Count 2009 Count Δ Agency: Disclosure of Confid. Info. after Term. of Agency Relationship 0 1 +1 Agency: Breach of Fiduciary Duty 53 50 -3 Agency: Disclosure of Financial Ability 1 2 +1 Agency: Agency Disclosure 0 2 +2 Agency: Other 6 4 -2 Disclosure: Structural Defects 13 21 +8 Disclosure: Sewer/Septic 11 16 +5 Disclosure: Asbestos 1 0 -1 Disclosure: Lead-based Paint 1 1 0 Disclosure: Mold 14 16 +2 Disclosure: Roof 9 6 -3 Disclosure: Synthetic Stucco 2 0 -2 Disclosure: Flooring/Walls 0 6 +6 Disclosure: Plumbing 6 7 +1 Disclosure: HVAC 3 1 -2 Disclosure: Electrical System 2 0 -2 Disclosure: Valuation 3 17 +14 Disclosure: Insects/Vermin 11 6 -5 Disclosure: Boundaries 9 14 +5 Disclosure: Zoning 12 8 -4 Disclosure: Off-Site Adverse Conditions 3 6 +3 Disclosure: Stigmatized Property 0 1 +1 Issue Copyright 2009 National Association of REALTORS® App 1-2 2007 Count 2009 Count Δ Disclosure: Meth Labs 0 2 +2 Disclosure: Environmental 9 7 -2 Disclosure: Other 24 16 -8 Employment: Harassment 6 3 -3 Employment: Age Discrimination 5 1 -4 Employment: Sex Discrimination 6 5 -1 Employment: Race Discrimination 3 1 -2 Employment: Wrongful Termination 4 3 -1 Employment: Defamation 3 1 -2 Employment: Independent Contractors 6 10 +4 Employment: Workers' Compensation 0 1 +1 Employment: Other 15 12 -3 Fair Housing: Sex Discrimination 15 2 -13 Fair Housing: Race Discrimination 55 24 -31 Fair Housing: National Origin Discrimination 12 4 -8 Fair Housing: Religious Discrimination 3 0 -3 Fair Housing: Familial Status Discrimination 13 5 -8 Fair Housing: Handicap Discrimination 55 25 -30 Fair Housing: Source of Income Discrimination 8 10 +2 Issue Copyright 2009 National Association of REALTORS® App 1-3 Issue 2007 Count 2009 Count Δ Fair Housing: Advertising and Target Marketing 1 1 0 Fair Housing: Other 16 1 -15 ADA: Employment 2 2 0 Technology: State Internet Advertising Rules 0 1 +1 Technology: Other 12 2 -10 Antitrust: Group Boycotts 0 5 +5 Antitrust: Price-fixing 3 1 -2 Antitrust: Tying Agreements 8 3 -5 Antitrust: Other 6 6 0 RESPA: Disclosure of Settlement Costs 11 16 +5 RESPA: Kickbacks 25 69 +44 RESPA: Affiliated Business Arrangements 5 15 +10 RESPA: Other 9 2 -7 Third-Party Liability: Appraisers 13 3 -10 Third-Party Liability: Inspectors 10 9 -1 Third-Party Liability: Other 8 3 -5 Sign Ordinances 1 2 +1 DTPA/Fraud 66 68 +2 "Flipping" 4 2 -2 "As-Is" Clauses 6 6 0 153 164 +11 Commission Disputes Copyright 2009 National Association of REALTORS® App 1-4 2007 Count 2009 Count Δ Lockboxes 0 1 +1 Escrow 9 3 -6 Frivolous Lawsuits 13 12 -1 Ethics: Court Reliance on Code of Ethics 4 0 -4 Relocation Companies 5 2 -3 Affinity Groups 1 1 0 Licensing Issues 19 24 +5 Breach of Contract 25 22 -3 Trademark Issues 4 6 +2 Section 1031 Exchanges 3 5 +2 Miscellaneous 49 42 -7 Issue TABLE 3 DISTRIBUTION OF STATUTES AND REGULATIONS BY MAJOR TOPIC WITH COMPARISONS TO 2007 DATA 2007 Count 2009 Count Δ Agency 143 144 +1 Antitrust 5 0 -5 Fair Housing 44 71 +27 Property Condition Disclosure 87 50 -37 RESPA 9 5 -4 Technology 77 21 -56 Third-party Liability 2 4 +2 Major Topic Copyright 2009 National Association of REALTORS® App 1-5 TABLE 4 DISTRIBUTION OF STATUTES AND REGULATIONS BY ISSUE WITH COMPARISONS TO 2007 DATA Count 2007 Count 2009 Δ Agency: Dual Agency 13 11 -2 Agency: Buyer Representation 6 17 +11 Agency: Designated Agency 20 11 -9 Agency: Transactional/Non-agency 19 10 -9 Agency: Subagency 6 0 -6 Agency: Discl. of Confidential Info. 2 5 +3 Agency: Vicarious Liability 0 2 +2 Agency: Breach of Fiduciary Duty 3 8 +5 Agency: Financial Ability 1 1 0 Agency: Agency Disclosure 21 19 -2 Agency: Minimum Service Agreements 13 13 0 Agency: Other 42 47 +5 Disclosure: Structural Defects 3 0 -3 Disclosure: Sewer/Septic 7 5 -2 Disclosure: Radon 2 0 -2 Disclosure: Asbestos 1 0 -1 Disclosure: Lead-based Paint 1 1 0 Disclosure: Mold 4 0 -4 Disclosure: Roof 3 0 -3 Disclosure: HVAC 4 0 -4 Issue Copyright 2009 National Association of REALTORS® App 1-6 Count 2007 Count 2009 Δ Disclosure: Valuation 0 1 +1 Disclosure: Boundaries 1 2 +1 Disclosure: Zoning 3 2 -1 Disclosure: Off-site Adverse Conditions 12 9 -3 Disclosure: Meth Labs 5 3 -2 Disclosure: Stigmatized Property 2 0 -2 Disclosure: Megan's Laws 3 0 -3 Agency: Electro-magnetic Fields 0 1 +1 Disclosure: UST 1 1 0 Disclosure: Environmental 10 9 -1 Disclosure: Other 25 16 -9 Fair Housing: Sex Discrimination 1 4 +3 Fair Housing: Race Discrimination 2 3 +1 Fair Housing: National Origin Discrim. 0 3 +3 Fair Housing: Religious Discrimination 1 2 +1 Fair Housing: Familial Status Discrimination 3 2 -1 Fair Housing: Handicap Discrimination 9 10 +1 Fair Housing: Sexual Orientation Discrimination 7 13 +6 Fair Housing: Source of Income Discrimination 3 2 -1 Fair Housing: Advertising and Target Marketing 0 3 +3 Fair Housing: Other 18 29 +11 Issue Copyright 2009 National Association of REALTORS® App 1-7 Count 2007 Count 2009 Δ Technology: Internet Advertising 8 6 +2 Technology: Privacy 47 7 -40 Technology: Anti-solicitation Laws 22 8 -14 Antitrust: Advertising 2 0 -2 Antitrust: Other 3 0 -3 RESPA: Disclosure of Settlement Costs 2 3 +1 RESPA: Kickbacks 1 1 0 RESPA: Affiliated Business Arrangements 3 1 -2 RESPA: Other 3 0 -3 Third-party Liability: Appraisers 1 2 +1 Third-party Liability: Inspectors 0 2 +2 Third-party Liability: Other 1 0 -1 Sign Ordinances 10 8 -2 Commission Disputes 16 12 -4 Miscellaneous 28 30 +2 Issue Copyright 2009 National Association of REALTORS® App 1-8 TABLE 5 DISTRIBUTION OF CASES BY LIABILITY Count Percent of Total Agent/Broker Found Liable 78 30.71% Agent/Broker Found Not Liable 176 69.29% Determination of Liability TABLE 6 DISTRIBUTION OF CASES AWARDING DAMAGES BY STATE State Count Percentage State Count Percentage California 14 17.95% District of Columbia 1 1.28% Texas 10 12.82% Georgia 1 1.28% Florida 9 11.54% Louisiana 1 1.28% Washington 6 7.69% Massachusetts 1 1.28% Maryland 5 6.41% Michigan 1 1.28% New Jersey 4 5.13% Minnesota 1 1.28% Ohio 4 5.13% Mississippi 1 1.28% Connecticut 3 3.85% Missouri 1 1.28% Pennsylvania 3 3.85% Nebraska 1 1.28% Arizona 2 2.56% North Carolina 1 1.28% Illinois 2 2.56% South Carolina 1 1.28% New York 2 2.56% Tennessee 1 1.28% Colorado 1 1.28% Virginia 1 1.28% Copyright 2009 National Association of REALTORS® App 1-9 TABLE 7 DISTRIBUTION OF CASES AWARDING DAMAGES BY AMOUNT Amount Count Percentage $5 million or more 2 2.56% $1 million to $4,999,999 3 5.13% $500,000-999,999 3 3.85% $100,000-499,999 27 34.62% $50,000-99,999 12 15.38% $10,000-49,999 14 17.95% Under $10,000 14 17.95% Unknown 3 2.56% TABLE 8 TEN LARGEST DAMAGE AWARDS Damage Award $8,795,140 $5,010,962 Issue Disclosure of Financial Ability to Purchase or Rent DTPA/Fraud $3,675,834 Escrow $2,206,087 Breach of Contract $1,850,000 Employment: Age Discrimination $878,000 Breach of Contract Copyright 2009 National Association of REALTORS® Case State Year Dallas Bayou TX 2008 Aquino MD 2008 Broadmoor CO 2007 ERA Franchise Sys. v. Brager CA 2007 Spacek OH 2008 Buntz MN 2008 App 1-10 Damage Award Issue Case State Year Schlimmer TX 2007 $652,000 Breach of Fiduciary Duty; Disclosure: Flooring/Walls, Roof $546,731.88 DTPA/Fraud Perez CT 2008 $392,000 Disclosure: Other Whittle FL 2007 $347,351.59 Breach of Fiduciary Duty; Mold; DTPA/Fraud Carmody TX 2007 TABLE 9 FIVE LARGEST SETTLEMENTS Settlement Amount Issue Case State Year In re Community Bank PA 2007 Watts CA 2007 Sampson CA 2007 $41,100,000 RESPA: Kickbacks $450,000 Disclosure: Mold $450,000 Dual Agency, Disclosure: Valuation, Zoning $35,000 Disclosure: Mold Poyner CA 2007 $30,000 Disclosure: Mold Leis NJ 2007 Copyright 2009 National Association of REALTORS® App 1-11 TABLE 10 COMMISSIONERS' DATA: ISSUES MOST OFTEN FORMING THE BASIS OF DISPUTES INVOLVING REAL ESTATE PROFESSIONALS 1 Issue Last 2 Years % No. Current % No. Next 2 Years % No. Agency: Breach of Fiduc. Duty 38% 10 42% 11 38% 10 Agency: Dual Agency 35% 9 31% 8 15% 4 Disclosure: Structural Defects 27% 7 23% 6 19% 5 DTPA/Fraud 27% 7 27% 7 19% 5 Escrow Mishandling 23% 6 19% 4 12% 3 Agency: Buyer Representation 19% 5 19% 5 8% 2 Commission Disputes/Procuring Cause 15% 4 8% 2 15% 4 "Disclosure" 2 15% 4 19% 5 23% 6 Agency: Agency Disclosure 12% 3 15% 4 27% 7 Agency: Minimum Service Agreements 8% 2 4% 1 8% 2 Tech.: State Internet Adv'g Rules 8% 2 8% 2 8% 2 1 The commissions were given a list of issues and were asked to name the three issues that most often formed the basis of disputes involving real estate licensees over the last two years and today, and the three issues that they thought would form the basis of disputes most often in the next two years. Twenty-six states responded. 2 Several commissions stated merely "Disclosure" without specifying whether they were referring to Agency Disclosure, Property Condition Disclosure, or some other sort of disclosure. Because there was no way to ascertain what was intended, these answers were grouped together. Copyright 2009 National Association of REALTORS® App 1-12 Issue Last 2 Years % No. Current % No. Next 2 Years % No. "Flipping" 8% 2 4% 1 4% 1 Agency: Designated Agency 4% 1 4% 1 0% 0 Agency: Disclosure of Confid. Info. 4% 1 4% 1 0% 0 Agency: Breach of Statutory Duties 4% 1 4% 1 4% 1 Disclosure: Mold and Water Intrusion 4% 1 4% 1 0% 0 Disclosure: Boundaries 4% 1 4% 1 0% 0 "As Is" Clauses 4% 1 4% 1 8% 2 Licensing Issues 4% 1 8% 2 12% 3 Breach of Contract 4% 1 0% 0 0% 0 RESPA 0% 0 4% 1 4% 1 Third-party Liability 0% 0 0% 0 8% 2 Other 19% 5 0% 0 19% 5 Copyright 2009 National Association of REALTORS® App 1-13 TABLE 11 MAJOR TOPICS WITH SIGNIFICANT NUMBER OF CURRENT DISPUTES % Indicating Significant No. of Current Disputes Average Value Std. Dev. No. Resp. RESPA 35.09% 2.88 1.30 567 Property Condition Disclosure 33.19% 2.93 1.21 1136 Third-party Liability 32.36% 2.83 1.22 372 Affinity Groups 31.06% 2.64 1.37 190 Ethics 29.29% 2.63 1.32 379 Agency 27.56% 2.54 1.34 2063 Technology 23.91% 2.60 1.30 569 Relocation Companies 22.46% 2.33 1.36 187 Antitrust 15.67% 2.15 1.19 753 Fair Housing 11.81% 2.10 1.10 1710 Employment 9.34% 1.92 1.03 1317 ADA 6.77% 1.70 0.96 354 Major Topic Copyright 2009 National Association of REALTORS® App 1-14 TABLE 12 MAJOR TOPICS WITH MODERATE OR HIGHER SIGNIFICANCE % Indicating Moderate/Higher Significance Average Value Std. Dev. No. Resp. Property Condition Disclosure 63.03% 2.93 1.21 1136 RESPA 59.60% 2.88 1.30 567 Third-party Liability 57.80% 2.83 1.22 372 Affinity Groups 51.59% 2.64 1.37 190 Ethics 50.93% 2.63 1.32 379 Technology 48.87% 2.60 1.30 569 Agency 47.75% 2.54 1.34 2063 Relocation Companies 38.50% 2.33 1.36 187 Antitrust 34.79% 2.15 1.19 753 Fair Housing 34.33% 2.10 1.10 1710 Employment 25.13% 1.92 1.03 1317 ADA 17.51% 1.70 0.96 354 Major Topic Copyright 2009 National Association of REALTORS® App 1-15 TABLE 13 RANKINGS OF CURRENT MAJOR TOPICS % Ranking in Top 3 Today 3 Avg. Rank Std. Dev. No. Resp. Agency 50.28% 6.92 2.61 353 Property Condition Disclosure 40.76% 6.19 2.95 184 Affinity Groups 33.33% 5.58 2.36 12 Ethics 23.88% 5.33 2.71 67 Antitrust 18.75% 4.97 2.39 64 RESPA 16.88% 4.62 2.53 77 Fair Housing 15.19% 4.82 2.21 79 Employment 12.77% 4.70 2.32 47 Technology 11.63% 3.88 2.39 43 Third-party Liability 11.11% 4.58 2.22 36 Relocation Companies 0.00% 4.00 2.00 7 ADA 0.00% 4.25 2.39 4 Major Topic 3 This figure represents the percentage of respondents who ranked the Major Topic in their top three. Copyright 2009 National Association of REALTORS® App 1-16 TABLE 14 MAJOR TOPICS LIKELY TO INCREASE IN IMPORTANCE OVER NEXT TWO YEARS % Indicating Increase Over Next 2 Years Average Value Std. Dev. No. Resp. Technology 57.57% 3.66 0.78 502 Third-party Liability 54.43% 3.64 0.73 327 RESPA 54.34% 3.58 0.86 495 Affinity Groups 44.91% 3.47 0.75 167 Property Condition Disclosure 44.76% 3.49 0.81 1004 Ethics 38.51% 3.40 0.62 335 Agency 35.36% 3.24 0.92 1831 Relocation Companies 25.75% 3.24 0.73 167 Antitrust 35.36% 3.21 0.70 1831 Employment 18.18% 3.08 0.65 1160 Fair Housing 17.14% 3.04 0.64 1505 ADA 9.40% 2.96 0.57 319 Major Topic TABLE 15 RANKINGS OF POTENTIAL FUTURE TOPICS % Ranking Top 3 Next 2 Years Average Rank Std. Dev. No. Resp. Agency 53.36% 7.15 2.52 283 Antitrust 37.78% 6.16 2.64 45 Property Condition Disclosure 33.55% 5.92 2.77 155 Major Topic Copyright 2009 National Association of REALTORS® App 1-17 % Ranking Top 3 Next 2 Years Average Rank Std. Dev. No. Resp. Ethics 29.17% 5.63 2.78 48 Relocation Companies 25.00% 5.13 2.57 8 RESPA 23.36% 5.25 2.59 55 Technology 21.57% 4.82 2.76 51 Employment 21.28% 5.15 2.60 47 Affinity Groups 20.00% 4.33 2.60 15 Third-party Liability 16.00% 4.24 2.23 25 Fair Housing 10.91% 4.84 1.89 55 ADA 0.00% 6.50 0.50 2 Major Topic TABLE 16 SIGNIFICANT TRAINING NEEDS—MAJOR TOPICS % Indicating Significant Training Need Average Value Std. Dev. No. Resp. RESPA 60.89% 3.64 1.20 473 Technology 51.57% 3.44 1.21 475 Agency 47.29% 3.28 1.31 1732 Ethics 45.63% 3.32 1.18 320 Property Condition Disclosure 44.00% 3.30 1.19 950 Third-party Liability 43.85% 3.29 1.20 317 Affinity Groups 42.68% 3.10 1.28 157 Antitrust 36.50% 3.07 1.25 633 Fair Housing 26.91% 2.84 1.18 1416 Major Topic Copyright 2009 National Association of REALTORS® App 1-18 % Indicating Significant Training Need Average Value Std. Dev. No. Resp. Relocation Companies 20.38% 2.49 1.22 157 Employment 19.29% 2.60 1.13 1104 ADA 12.54% 2.41 1.09 303 Major Topic TABLE 17 ISSUES WITH SIGNIFICANT NUMBER OF CURRENT DISPUTES % Indicating Significant Disputes Average Value Std. Dev. No. Resp. Commission Disputes/Procuring Cause 50.53% 3.51 1.09 190 Agency: Breach of Fiduciary Duty 50.53% 3.37 1.23 188 Disclosure: Structural Defects 44.74% 3.33 1.10 190 Disclosure: Mold & Water Intrusion 44.74% 3.29 1.14 190 RESPA: Affiliated Business Arrangements 43.62% 3.14 1.13 188 Frivolous Lawsuits [39.80%] 3.00 1.42 191 Third-party Liability: Inspectors [37.69%] 3.04 1.19 191 Agency: Dual Agency [37.18%] 2.92 1.36 191 RESPA: Kickbacks [36.32%] 2.86 1.32 190 Ethics: Enforcement of NAR's Code of Ethics by Courts [35.79%] 2.87 1.34 190 Agency: Agency Disclosure [35.42%] 2.86 1.88 192 Issue Copyright 2009 National Association of REALTORS® App 1-19 TABLE 18 MAJOR TOPICS WITH MODERATE OR HIGHER SIGNIFICANCE % Indicating Moderate/Higher Significance Average Value Std. Dev. No. Resp. Disclosure: Sewer/Septic 66.14% 2.97 1.13 189 Third-party Liability: Inspectors 65.44% 3.04 1.19 191 "As Is" Clauses 63.10% 2.95 1.25 187 Disclosure: Roof 62.96% 2.90 1.06 189 Disclosure: Valuation 59.79% 2.89 1.22 190 Ethics: Enforcement of NAR's Code of Ethics by Courts 59.47% 2.87 1.34 190 RESPA: Kickbacks 58.43% 2.86 1.32 190 Agency: Dual Agency 58.12% 2.92 1.36 191 Licensing Issues 56.08% 2.83 1.32 189 Agency: Agency Disclosure 55.73% 2.86 1.88 192 Agency: Buyer Representation 54.69% 2.70 1.25 192 Sign Ordinances 54.50 % 2.74 1.25 189 DTPA/Fraud 54.29% 2.75 1.27 190 "Flipping" 53.16% 2.63 1.20 190 Issue Copyright 2007 National Association of REALTORS® App1-20 % Indicating Moderate/Higher Significance Average Value Std. Dev. No. Resp. RESPA: Disclosure of Settlement Costs 52.91% 2.63 1.23 189 Affinity Groups 51.59% 2.64 1.37 190 Breach of Contract 51.06% 2.70 1.28 188 Technology: Privacy 51.06% 2.62 1.37 190 Agency: Vicarious Liability [48.94%] 2.47 1.19 190 Technology: Anti-solicitation Laws [48.42%] 2.57 1.27 190 Disclosure of Financial Ability to Purchase or Rent [47.40%] 2.49 1.17 190 Escrow Mishandling [47.06%] 2.52 1.19 187 Technology: State Internet Advertising Rules [47.09%] 2.61 1.26 189 Fair Housing: Race Discrimination [46.59%] 2.36 1.14 191 Agency: Minimum Service Agreements [45.15%] 2.60 1.41 189 Issue TABLE 19 RANKINGS OF CURRENT ISSUES % Ranking in Top 3 Today Average Rank Std. Dev. No. Resp. Agency: Agency Disclosure 68.09% 8.09 2.07 47 Agency: Breach of Fiduciary Duty 61.45% 7.59 2.37 83 Agency: Buyer Representation 60.47% 7.44 2.20 43 Issue Copyright 2007 National Association of REALTORS® App1-21 % Ranking in Top 3 Today Average Rank Std. Dev. No. Resp. Commission Disputes/Procuring Cause 57.14% 7.36 2.85 70 Agency: Dual Agency 56.36% 7.42 2.37 55 Agency: Subagency 54.55% 6.82 2.48 11 Disclosure: Structural Defects 50.77% 6.98 2.15 65 Agency: Designated Agency 50.00% 7.63 1.32 8 Disclosure: Mold & Water Intrusion 45.45% 6.48 2.87 44 42.86% 6.57 2.13 7 40.00% 5.40 2.80 5 Issue Fair Housing: Sexual Orientation Discrimination Fair Housing: Handicap Discrimination TABLE 20 ISSUES LIKELY TO INCREASE IN IMPORTANCE OVER NEXT TWO YEARS % Indicating Increase Over Next 2 Years Average Value Std. Dev. No. Resp. Commission Disputes/Procuring Cause 73.65% 3.95 0.69 167 Disclosure: Valuation 66.67% 3.86 0.87 168 Technology: Internet Advertising 62.88% 3.75 0.76 167 RESPA: Affiliated Business Arrangements 62.19% 3.73 0.88 164 Technology: Privacy 60.48% 3.68 0.81 167 Agency: Breach of Fiduciary Duty 57.40% 3.64 0.82 169 Third-party Liability: Inspectors 56.63% 3.66 0.73 166 Issue Copyright 2007 National Association of REALTORS® App1-22 % Indicating Increase Over Next 2 Years Average Value Std. Dev. No. Resp. Disclosure: Mold & Water Intrusion 56.36% 3.62 0.81 165 "As-Is" Clauses 54.17% 3.36 0.80 168 RESPA: Kickbacks 53.02% 3.52 0.90 166 Frivolous Lawsuits 52.98% 3.63 0.80 168 Third-party Liability: Appraisers 52.17% 3.61 0.75 161 DTPA/Fraud 50.00% 3.56 0.68 168 Technology: Anti-solicitation Laws 49.41% 3.55 0.77 168 Uninsurable Homes/Failure to Close 48.81% 3.57 0.84 168 Licensing Issues 48.50% 3.55 0.75 167 48.22% 3.51 0.67 168 47.88% 3.49 0.79 165 Disclosure: Structural Defects 47.02% 3.55 0.72 167 Agency: Minimum Service Agreements 46.66% 3.45 1.00 165 Affinity Groups 44.91% 3.47 0.75 167 Agency: Dual Agency 44.05% 3.38 1.03 168 Agency: Buyer Representation 43.71% 3.33 0.95 167 "Flipping" 41.67% 3.27 0.99 168 Agency: Agency Disclosure [39.64%] 3.32 0.88 169 Agency: Disclosure of Financial Ability to Purchase or Rent [39.52%] 3.32 0.78 167 Disclosure: Meth Labs [37.35%] 3.28 0.87 166 Issue Ethics: Enforcement of NAR's Code of Ethics by Courts RESPA: Disclosure of Settlement Costs Copyright 2007 National Association of REALTORS® App1-23 TABLE 21 RANKINGS OF POTENTIAL FUTURE ISSUES Issue % Ranking Top 3 Next 2 Years Average Rank Std. Dev. No. Resp. Agency: Breach of Fiduciary Duty 72.55% 8.24 1.65 51 Antitrust: Group Boycotts 66.67% 7.33 2.79 9 Commission Disputes/Procuring Cause 63.49% 7.13 3.45 63 Agency: Agency Disclosure 62.86% 7.77 2.52 35 Agency: Minimum Service Agreements 54.55% 6.88 3.01 33 Agency: Dual Agency 54.06% 7.22 2.58 49 Agency: Buyer Representation 52.63% 6.95 2.50 38 Agency: Transactional/ Nonagency 50.00% 6.70 2.19 10 Escrow Mishandling 46.15% 5.54 2.95 13 Agency: Designated Agency 44.44% 6.78 2.35 9 Antitrust: Advertising 43.75% 6.25 2.70 16 Breach of Contract 42.86% 5.36 2.92 14 Disclosure: Mold & Water Intrusion [39.47%] 6.45 2.66 38 Disclosure: Structural Defects [38.78%] 6.22 2.84 49 Disclosure: Sewer/Septic [36.36%] 6.00 2.89 11 Agency: Vicarious Liability [35.29%] 6.41 2.47 17 Agency: Disclosure of Confidential Information [35.00%] 6.00 2.65 20 Copyright 2007 National Association of REALTORS® App1-24 TABLE 22 SIGNIFICANT TRAINING NEEDS—INDIVIDUAL ISSUES % Indicating Significant Need Average Value Std. Dev. No. Resp. RESPA: Affiliated Business Arrangements 68.98% 3.80 1.19 158 Agency: Breach of Fiduciary Duty 66.67% 3.83 1.02 159 Commission Disputes/Procuring Cause 61.63% 3.74 1.08 159 RESPA: Kickbacks 60.76% 3.61 1.20 158 Agency: Buyer Representation 58.49% 3.58 1.24 159 Technology: Internet Advertising 56.96% 3.58 1.19 158 Agency: Dual Agency 56.60% 3.64 1.23 159 Disclosure: Mold & Water Intrusion 55.07% 3.52 1.09 158 Disclosure: Valuation 54.72% 3.65 1.15 159 Ethics: Enforcement of NAR's Code of Ethics 53.13% 3.51 1.17 160 RESPA: Disclosure of Settlement Costs 52.87% 3.50 1.21 157 Agency: Agency Disclosure 52.20% 3.45 1.26 159 Technology: Privacy 51.88% 3.48 1.19 160 Agency: Disclosure of Confidential Info. 50.63% 3.41 1.18 160 "As-Is" Clauses 50.32% 3.48 1.18 159 Agency: Minimum Service Agreements 48.41% 3.34 1.33 154 Agency: Designated Agency 47.44% 3.24 1.36 156 DTPA/Fraud 46.88% 3.41 .18 160 Issue Copyright 2007 National Association of REALTORS® App1-25 % Indicating Significant Need Average Value Std. Dev. No. Resp. Third-party Liability: Inspectors 46.26% 3.35 1.20 160 Agency: Vicarious Liability 45.92% 3.27 1.27 159 Technology: Anti-solicitation Laws 45.86% 3.24 1.24 157 Licensing Issues 45.63% 3.28 1.22 160 Disclosure: Structural Defects 44.66% 3.38 1.15 159 Affinity Groups 42.68% 3.10 1.28 157 Disclosure: Sewer/Septic 42.40% 3.19 1.22 158 Agency: Disclosure of Financial Ability to Purchase or Rent 42.14% 3.21 1.16 159 Antitrust: Advertising 41.51% 3.30 1.18 159 Third-party Liability: Appraisers 41.40% 3.24 1.20 157 Breach of Contract [38.75%] 3.14 1.24 160 Uninsured Homes/Failure to Close [37.10%] 3.10 1.23 159 Disclosure: Meth Labs [36.70%] 3.04 1.26 158 Antitrust: Price-fixing [36.07%] 3.09 1.22 158 Antitrust: Group Boycotts [34.59%] 2.93 1.33 159 Issue Copyright 2007 National Association of REALTORS® App1-26 TABLE 23 MODERATE OR HIGHER TRAINING NEEDS Issue % Indicating Moderate/ Higher Need Average Value Std. Dev. No. Resp. Ethics: Reliance on NAR's Code of Ethics by Courts 74.38% 3.13 1.17 160 Fair Housing: Advertising and Target Marketing 71.15% 3.02 1.14 156 Disclosure: Roof 70.25% 3.02 1.14 158 Uninsurable Homes/Failure to Close 69.80% 3.10 1.23 159 Disclosure: Meth Labs 68.98% 3.04 1.26 158 Breach of Contract 68.75% 3.14 1.24 160 Antitrust: Price-fixing 68.35% 3.098 1.22 158 "Flipping" 67.93% 3.01 1.17 159 Fair Housing: National Origin Discrim. 67.72% 2.96 1.19 158 Fair Housing: Familial Status Discrim. 67.09% 2.93 1.18 158 Antitrust: Tying Arrangements 66.88% 2.98 1.23 157 Escrow Mishandling 66.66% 2.87 1.13 159 Fair Housing: Race Discrimination 65.61% 2.89 1.17 157 Fair Housing: Sexual Orientation Discrimination 64.74% 2.87 1.19 156 Employment: Personal Assistants 64.56% 2.92 1.19 158 Fair Housing: Handicap Discrimination 64.56% 2.86 1.21 158 Agency: Transactional/Nonagency 63.81% 2.87 1.29 152 Copyright 2007 National Association of REALTORS® App1-27 % Indicating Moderate/ Higher Need Average Value Std. Dev. No. Resp. Fair Housing: Source of Income Discrimination 62.03% 2.77 1.17 158 Antitrust: Group Boycotts 61.01% 2.93 1.33 159 Frivolous Lawsuits 61.00% 2.86 1.29 159 Employment: Employment Discrimination 60.13% 2.77 1.187 158 Fair Housing: Religious Discrimination 59.49% 2.69 1.21 158 Employment: Independent Contractors 58.87% 2.73 1.10 158 Fair Housing: Sex Discrimination 57.96% 2.60 1.09 157 Sign Ordinances 56.68% 2.79 1.20 159 Employment: Wrongful Termination 53.80% 2.57 1.13 158 Employment: Defamation 53.17% 2.48 1.10 158 Employment: Harassment 50.31% 2.47 1.02 149 ADA: Accessibility [48.70%] 2.47 1.12 154 Section 1031 Exchanges [47.77%] 2.39 1.13 157 Relocation Companies [47.13%] 2.49 1.22 157 ADA: Employment [46.31%] 2.45 1.05 149 Issue Copyright 2007 National Association of REALTORS® App1-28 Appendix 2: Cases by Problem Area Agency: Dual Agency Baker v. Sunbelt Business Brokers, No. A07-0514, 2008 WL 668608 (Minn. Ct. App. Mar. 11, 2008) Clancy Realtors v. Rubick, Nos. 276309, 276310, 2008 WL 4958793 (Mich. Ct. App. Nov. 20, 2008) Fici v. Koon, 642 S.E.2d 602 (S.C. 2007) Foster v. Wintergreen Real Estate Co., No. 3:08cv00031, 2008 WL 4829674 (W.D. Va. Nov. 6, 2008) Hart v. Giannini, No. A118822, 2008 WL 2536971 (Cal. Ct. App. June 25, 2008) Hawkins v. Pridgen, No. BC326075, 2007 WL 2068585 (Cal. Super. Ct. L.A. County Feb. 26, 2007) Jenkins v. Strauss, 931 A.2d 1026 (D.C. 2007) Lim v. Llamas, No. CIV459547, 2008 WL 5501260 (Cal. Super. Ct. San Mateo County Mar. 28, 2008) Maali v. Abtahi, No. H030086, 2008 WL 163007 (Cal. Ct. App. Jan. 16, 2008) Martinez v. AFM Realtors of Am., No. 2002071380, 2007 WL 4976568 (Cal. Super. Ct. Alameda County Mar. 2, 2007) May v. Holdaway, No. 06-CV-2996, 2007 WL 4766432 (Kan. Dist. Ct. Sedgwick County Oct. 2, 2007) Mayfield v. Reed, 981 So. 2d 235 (La. Ct. App. 2008) Mobilio v. Schwartz, 2007 WL 1661255 (N.J. Super. Ct. App. Div. June 11, 2007) Nishikawa v. U.S. Eagle High, LLC, 158 P.3d 1265 (Wash. Ct. App. 2007) Paas v. Labasan, No. LC076087, 2008 WL 2571375 (Cal. Super. Ct. L.A. County Apr. 1, 2008) Rogers v. Progressive Urban Real Estate, Inc., No CV-06-594363, 2007 WL 4532167 (Ohio Com. Pl. Cuyahoga County Oct. 15, 2007) Rorig v. Thiemann, No. 1:05CV801, 2007 WL 2071909 (S.D. Ohio July 17, 2007) Rose v. Katsaras, No. B194202, 2007 WL 3151335 (Cal. Ct. App. Oct. 30, 2007) Sampson v. Kagel, No. 105CV053398, 2007 WL 715347 (Cal. Super. Ct. Santa Clara County Feb. 2, 2007) Sher v. Cella, 160 P.3d 1250 (Hawai’i Ct. App. 2007) Waddles v. La Cour, 950 So. 2d 937 (La. Ct. App. 2007) Wurtzel v. Marcus & Millichap Real Estate Inv. Brokerage Co., No. B191607, 2007 WL 2430012 (Cal. Ct. App. Aug. 29, 2007) Agency: Buyer Representation Ajruli v. Possemato, No. CV-04-4002910-S, 2007 WL 2609569 (Conn. Super. Ct. Waterbury Apr. 4, 2007) Athanasiou v. McWhinnie, No. CV2006-00797, 2008 WL 2763096 (Mass. Super. Ct. Bristol County May 28, 2008) Davis v. Silvers, 670 S.E.2d 805 (Ga. Ct. App. 2008) Dutschke v. Jim Russell Realtors, Inc., No. 2007-CA-001146-MR, 2008 WL 2942093 (Ky. Ct. App. Aug. 1, 2008) Evans v. Singer, 518 F. Supp. 2d 1134 (D. Ariz. 2007) Gad v. Blankenship, No. CL-2007-10827, 2008 WL 5684852 (Va. Cir. Ct. Faifax County May 7, 2008) Grammer v. Asbury, No. F050176, 2007 WL 3105442 (Cal. Ct. App. Oct. 25, 2007) Harrouk v. Fierman, 662 S.E.2d 892 (Ga. Ct. App. 2008) Kemp v. Osbourn, No. 2006-CV-02094, 2007 WL 5269441 (Ohio Com. Pl. Stark County Dec. 14, 2007) Killough v. Shiels, 845 N.Y.S.2d 575 (App. Div. 2007) Lloyd-Butler v. Mary Worrall Assocs., Inc., 222 Fed. Appx. 613 (9th Cir. 2007) Maier v. Manyak, No. 05-1949, 2008 WL 5691205 (Ky. Cir. Ct. Warren County Aug. 1, 2008) Copyright 2009 National Associations of REALTORS® App 2-1 Maravilla v. Seclar, No. 10-C-06-001614, 2007 WL 4991039 (Md. Cir. Ct. Frederick County May 31, 2007) Michel v. Palos Verdes Network Group, Inc., 67 Cal. Rptr. 3d 797 (Ct. App. 2007) Mobilio v. Schwartz, 2007 WL 1661255 (N.J. Super. Ct. App. Div. June 11, 2007) Norman v. Nivica, No. CV-2005-008882, 2007 WL 4862200 (Ariz. Super. Ct. Maricopa County July 27, 2007) Orellana v. Chiera, No. CV0760004889S, 2008 WL 4779738 (Conn. Super. Ct. Oct. 10, 2008) Pettit v. Hughes, 894 N.E.2d 738, 2008-Ohio-3780 (Ohio Ct. App. 2008) Quiogue v. Hemerick, No. GIC826778, 2007 WL 4885822 (Cal. Super. Ct. S.D. County Jan. 9, 2007) Ramsey v. Toelle, No. 3404-S, 2008 WL 4570580 (Del. Ch. Sept. 30, 2008) Richards v. ABN AMRO Mtge. Group, Inc., 261 S.W.3d 603 (Mo. Ct. App. 2008) Richards v. Loftman, No. 06-CA-970 CA, 2007 WL 3144687 (Fla. Cir. Ct. Clay County Sept. 10, 2007) Rivkin v. Century 21 Teran Realty LLC, 10 N.Y.3d 344, 858 N.Y.S.2d 55 (2008) (Rivkin II) Rivkin v. Century 21 Teran Realty LLC, 494 F.3d 99 (2d Cir. 2007) (Rivkin I) Rivkin v. Century 21 Teran Realty LLC, 535 F.3d 105 (2d Cir. 2008) (Rivkin III) Sher v. Cella, 160 P.3d 1250 (Hawai’i Ct. App. 2007) Shirk v. Garrow, 505 F. Supp. 2d 169 (D.D.C. 2007) Terra Firma Co. v. Morgan, No 33908, 2008 WL 5192228 (W. Va. Dec. 12, 2008) Thompson v. Chandler, No. 2004 CVS000019, 2007 WL 5030973 (N.C. Super. Ct. Camden County Apr. 25, 2007) Ulloa v. McMillin Real Estate & Mtge., Inc., 57 Cal. Rptr. 3d 1 (Ct. App. 2007) Uzzle v. Nunzie Court Homeowners' Ass'n, Inc., 866 N.Y.S.2d 237 (App. Div. 2008) Warfield v. Stewart, No. 2:07-cv-332-T-27DNF, 2007 WL 2915912 (M.D. Fla. Oct. 5, 2007) Weintraub Fin. Servs. Inc. v. Mirkin, No. BC364025, 2008 WL 4683448 (Cal. Super. Ct. L.A. County Mar. 26, 2008) Agency: Transactional/Non-Agency Asuamah v. Haley, 666 S.E.2d 426 (Ga. Ct. App. 2008), cert. granted (Ga. Feb. 10, 2009) Agency: Disclosure of Confidential Information After Termination of Agency Relationship Tuccio Dev., Inc. v. Neumann, 960 A.2d 1071 (Conn. App. Ct. 2008) Agency: Vicarious Liability Burke v. Sea Point Realtors, 947 A.2d 686 (N.J. Super. Ct. App. Div. 2008) Ehresmann v. Muth, 757 N.W.2d 402 (S.D. 2008) Agency: Breach of Fiduciary Duty Baker v. Sunbelt Business Brokers, No. A07-0514, 2008 WL 668608 (Minn. Ct. App. Mar. 11, 2008) Bankers Realty, Inc. v. Shiotsugu, No. B190143, 2008 WL 73691 (Cal. Ct. App. Jan. 8, 2008) Camerone v. Phillips, No. CV03-0483400-S, 2007 WL 1953137 (Conn. Super. Ct. New Haven Jan. 17, 2007) Carmody v. Sultzbaugh, No. 401-02325-02, 2007 WL 2316039 (Tex. Dist. Ct. Collin County July 16, 2007) Cavagnaro v. Coldwell Banker Alfonso Realty, Inc., 995 So. 2d 754 (Miss. Ct. App. 2008) Delehunt Props. LLC v. Santana, 2008 WL 4866647 (Cal. Super. Ct. Sept. 14, 2008) Elgersma v. Re/Max of Grand Rapids, No. 05-10539-CK, 2008 WL 4455629 (Mich. Cir. Ct. Kent County June 2, 2008) Enman v. Carney, No. 2006-CA-345, 2008 WL 5119685 (Fla. Cir. Ct. Lake County July 22, 2008) Copyright 2009 National Associations of REALTORS® App 2-2 Epps v. Powell, No. CAL07-22348, 2008 WL 4376838 (Md. Cir. Ct. Prince George's County Feb. 8, 2008) Grimes v. Hall, No. CV-2003-019397, 2007 WL 4277605 (Ariz. Super. Ct. Maricopa County Mar. 1, 2007) Harrouk v. Fierman, 662 S.E.2d 892 (Ga. Ct. App. 2008) Hinton Hardwoods, Inc. v. Cumberland Scrap Proc. Transp., No. 2008-CA-00362-MR, 2008 WL 5429569 (Ky. Ct. App. Dec. 31, 2008) Igo v. Re/Max Int'l Inc., 83 Pa. D & C 4th 16, 2007 WL 2985289 (Com. Pl. Beaver County July 2, 2007) Jenkins v. Strauss, 931 A.2d 1026 (D.C. 2007) Joung v. Shin, No. 029613, 2007 WL 512756 (Cal. Ct. App. Feb. 20, 2007) Kam Ctr. Specialty Corp. v. LWC IV Corp., 116 Hawai'i 28, 2007 WL 2827589 (Hawai'i Sept. 27, 2007) Kemp v. Osbourn, No. 2006-CV-02094, 2007 WL 5269441 (Ohio Com. Pl. Stark County Dec. 14, 2007) Kennedy v. Hoffman, No. 2006-6SC014742, 2007 WL 4234742 (Fla. Cir. Ct. Palm Beach County July 18, 2007) Lee v. Tom Yau Revocable Trust, No. 06-2-10829-4, 2008 WL 2901829 (Wash. Super. Ct. Pierce County Feb. 14, 2008) Lim v. Llamas, No. CIV459547, 2008 WL 5501260 (Cal. Super. Ct. San Mateo County Mar. 28, 2008) Martinez v. AFM Realtors of Am., No. 2002071380, 2007 WL 4976568 (Cal. Super. Ct. Alameda County Mar. 2, 2007) Michel v. Palos Verdes Network Group, Inc., 67 Cal. Rptr. 3d 797 (Ct. App. 2007) Miller v. Coldwell Baker Hunter Realty, No. CV-06-589925, 2008 WL 52335452 (Ohio Com. Pl. Cuyahoga County Oct. 7, 2008) Mobilio v. Schwartz, 2007 WL 1661255 (N.J. Super. Ct. App. Div. June 11, 2007) Namoury v. Tibbetts, No. 3:04-cv-599 (WWE), 2008 WL 4696066 (D. Conn. Oct. 23, 2008) Nichols v. Munnick, 885 N.E.2d 1 (Ind. 2008) Nishikawa v. U.S. Eagle High, LLC, 158 P.3d 1265 (Wash. Ct. App. 2007) Palter v. Blackhawk, No. CGC07465159, 2008 WL 5575053 (Cal. Super. Ct. S.F. County Nov. 14, 2008) Paradies v. Bleich, No. C-2004-6268, 2007 WL 1599895 (Ariz. Super. Ct. Pima County Mar. 7, 2007) Paras v. Enamorado, No. A503897, 2008 WL 2115383 (Nev. Dist. Ct. Clark County Feb. 22, 2008) Preview Props., Inc. v. Landis, 165 P.3d 1 (Wash. 2007) Quiogue v. Hemerick, No. GIC826778, 2007 WL 4885822 (Cal. Super. Ct. S.D. County Jan. 9, 2007) Ramsey v. Toelle, No. 3404-S, 2008 WL 4570580 (Del. Ch. Sept. 30, 2008) Realmuto v. Ross Provence & Assocs., No. D047856, 2007 WL 1748076 (Cal. Ct. App. June 19, 2007) Richards v. Loftman, No. 06-CA-970 CA, 2007 WL 3144687 (Fla. Cir. Ct. Clay County Sept. 10, 2007) Rivkin v. Century 21 Teran Realty LLC, 10 N.Y.3d 344, 858 N.Y.S.2d 55 (2008) (Rivkin II) Rivkin v. Century 21 Teran Realty LLC, 494 F.3d 99 (2d Cir. 2007) (Rivkin I) Rivkin v. Century 21 Teran Realty LLC, 535 F.3d 105 (2d Cir. 2008) (Rivkin III) S.N.R. Mgmt. Corp. v. Danube Partners 141, LLC, 659 S.E.2d 442 (N.C. Ct. App. 2008) Sahni v. Emerald Mtge. Corp., No. B204071, 2008 WL 5394937 (Cal. Ct. App. Nov. 19, 2008) Schlimmer v. Coldwell Banker Pacesetter Steel Realtors, No. 06-5384-G, 2007 WL 4247016 (Tex. Dist. Ct. Nueces County Nov. 1, 2007) Schutter v. Herskowitz, No. 2:07-CV-03823-DS, 2008 WL 5688684 (E.D. Pa. Dec. 10, 2008) Sheldon v. Khanal, No. 07-2112-KHV, 2007 WL 4233628 (D. Kan. Nov. 29, 2007) Sher v. Cella, 160 P.3d 1250 (Hawai’i Ct. App. 2007) Sutton v. Ebby Halliday Real Estate Inc., No. 70049-86, 2007 WL 4885412 (Tex. Dist. Ct. Kaufman County Sept. 6, 2007) Ulloa v. McMillin Real Estate & Mtge., Inc., 57 Cal. Rptr. 3d 1 (Ct. App. 2007) Copyright 2009 National Associations of REALTORS® App 2-3 United Capital Invs., Inc. v. Axton, No. C056621, 2008 WL 4539676 (Cal. Ct. App. Oct. 10, 2008) Walsh v. Grell, No. YC053192, 2007 WL 55949165 (Cal. Super. Ct. L.A. County Nov. 5, 2007) Weintraub Fin. Servs. Inc. v. Mirkin, No. BC364025, 2008 WL 4683448 (Cal. Super. Ct. L.A. County Mar. 26, 2008) Agency: Disclosure of Financial Ability (to purchase or rent) Dallas Bayou Bend Ltd. v. Defterios, No. 06-12902-A, 2008 WL 5521344 (Tex. Dist. Ct. Dallas County Oct. 24, 2008) Sheldon v. Khanal, No. 07-2112-KHV, 2007 WL 4233628 (D. Kan. Nov. 29, 2007) Agency: Agency Disclosure Clancy Realtors v. Rubick, Nos. 276309, 276310, 2008 WL 4958793 (Mich. Ct. App. Nov. 20, 2008) Warfield v. Stewart, No. 2:07-cv-332-T-27DNF, 2007 WL 2915912 (M.D. Fla. Oct. 5, 2007) Agency: Other Churchill v. J.P. King Auction Co., No. 274461, 2008 WL 996441 (Mich. Ct. App. Apr. 10, 2008) Elias Real Estate, LLC v. Tseng, 67 Cal. Rptr. 3d 360 (Ct. App. 2007), review denied (Cal. Feb. 13, 2008) Kopley Group V., L.P. v. Sheridan Edgewater Props., Ltd., 876 N.E.2d 218 (Ill. App. Ct. 2007) Sedlocke v. Moyle, 668 S.E.2d 176 (W. Va. 2008) Property Condition Disclosure: Structural Defects Ajruli v. Possemato, No. CV-04-4002910-S, 2007 WL 2609569 (Conn. Super. Ct. Waterbury Apr. 4, 2007) Bavuso v. Springfield Better Homes Inc., No. CV 105 5702 CC, 2008 WL 5723892 (Mo. Cir. Ct. Clay County Oct. 29, 2008) Duncan v. Normand, No. 16-2006-CA 0079, 2007 WL 3172021 (Fla. Cir. Ct. Duval County Sept. 18, 2007) Dutschke v. Jim Russell Realtors, Inc., No. 2007-CA-001146-MR, 2008 WL 2942093 (Ky. Ct. App. Aug. 1, 2008) Fox v. Heimann, 872 N.E.2d 126 (Ill. App. Ct. 2007) Friedler v. Palyompis, 845 N.Y.S.2d 347 (App. Div. 2007) Goodale v. Langenberg, 243 S.W.3d 575 (Tenn. Ct. App. 2007) Hollingsworth v. Choates, 963 So. 2d 1089 (La. Ct. App. 2007) Kopley Group V., L.P. v. Sheridan Edgewater Props., Ltd., 876 N.E.2d 218 (Ill. App. Ct. 2007) M&B Villas at Oak Hills LLC v. Oak Hills Manor LP, No. 2004-CI-03425, 2008 WL 3853289 (Tex. Dist. Ct. Bexar County May 30, 2008) Matzke v. Alderman, No. 07-2-00845-1, 2008 WL 547913 (Wash. Super. Ct. Benton County July 9, 2008) Mayfield v. Reed, 981 So. 2d 235 (La. Ct. App. 2008) Michel v. Palos Verdes Network Group, Inc., 67 Cal. Rptr. 3d 797 (Ct. App. 2007) Mock v. Taylor, No. 05 CV 1940, 2007 WL 4801196 (Colo. Dist. Ct. Douglas County June 15, 2007) Nelson v. Pickford Real Estate, Inc., No. G036366, 2007 WL 1723698 (Cal. Ct. App. June 15, 2007) Osterhaus v. Toth, 187 P.3d 126 (Kan. Ct. App. 2008) Phan v. Addison Spectrum, L.P., 244 S.W.3d 892 (Tex. App.–Dallas 2008) Silter v. Warner, 961 So. 2d 1258 (La. Ct. App. 2007) Simone v. Homecheck Real Estate Servs., Inc., 840 N.Y.S.2d 398 (App. Div. 2007) Simonsen v. Bach, No. CV-2005-092043, 2007 WL 3202507 (Ariz. Super. Ct. Maricopa County May 14, 2007) Slocum v. Ken Major Realty, No. 2007 CA 0803, 2007 WL 4465656 (La. Ct. App. Dec. 21, 2007) Copyright 2009 National Associations of REALTORS® App 2-4 Property Condition Disclosure: Sewer/Septic Ajruli v. Possemato, No. CV-04-4002910-S, 2007 WL 2609569 (Conn. Super. Ct. Waterbury Apr. 4, 2007) Baker v. Gilhooly, No. CV065003939, 2008 WL 3853436 (Conn. Super. Ct. July 24, 2008) Bergeron v. Don Baker Real Estate, No. CV2005-01935, 2008 WL 2404408 (Mass. Super. Ct. Essex County Feb. 1, 2008) Crawford v. Mintz, 653 S.E.2d 222 (N.C. Ct. App. 2007), rev'd, 669 S.E.2d 738 (N.C. 2008) Crawford v. Mintz, 669 S.E.2d 738 (N.C. 2008), rev'g 653 S.E.2d 222 (N.C. Ct. App. 2007) Davis v. Silvers, 670 S.E.2d 805 (Ga. Ct. App. 2008) Dutschke v. Jim Russell Realtors, Inc., No. 2007-CA-001146-MR, 2008 WL 2942093 (Ky. Ct. App. Aug. 1, 2008) Farmer v. Ricigliano, No. A454221, 2007 WL 4885383 (Nev. Dist. Ct. Clark County Sept. 25, 2007) Fee v. Stahley, No. A07-2211, 2008 WL 4849844 (Minn. Ct. App. Nov. 10, 2008) May v. Holdaway, No. 06-CV-2996, 2007 WL 4766432 (Kan. Dist. Ct. Sedgwick County Oct. 2, 2007) Monick v. Matta, No. 2005-5590, 2008 WL 4847574 (Pa. Com. Pl. Westmoreland County May 20, 2008) Pettit v. Hughes, 894 N.E.2d 738, 2008-Ohio-3780 (Ohio Ct. App. 2008) Pettit v. Hughes, No. CH2005065, 2007 WL 4962061 (Ohio Com. Pl. Muskingum County July 16, 2007) Schwartz v. Rockey, 932 A.2d 885 (Pa. 2007) Wagoner v. Obert, No. 07 CA 31, 2008 WL 5491273, 2008-Ohio-7041 (Ohio Ct. App. Dec. 31, 2008) Young v. Vista Homes, Inc., 243 S.W.3d 352 (Ky. Ct. App. 2007) Property Condition Disclosure: Lead-based Paint Pellegrini v. Century 21, No. 05-30077-MAP, 2007 WL 2219331 (D. Mass. July 20, 2007) Property Condition Disclosure: Mold Ajruli v. Possemato, No. CV-04-4002910-S, 2007 WL 2609569 (Conn. Super. Ct. Waterbury Apr. 4, 2007) Asuamah v. Haley, 666 S.E.2d 426 (Ga. Ct. App. 2008), cert. granted (Ga. Feb. 10, 2009) Camerone v. Phillips, No. CV03-0483400-S, 2007 WL 1953137 (Conn. Super. Ct. New Haven Jan. 17, 2007) Carmody v. Sultzbaugh, No. 401-02325-02, 2007 WL 2316039 (Tex. Dist. Ct. Collin County July 16, 2007) Elliot v. Therrin, No. 2005-069174-CK, 2008 WL 5682567 (Mich. Cir. Ct. Oakland County June 6, 2008) Fain v. John Daugherty Realtors Inc., No. 2005-74126, 2007 Wl 4208423 (Tex. Dist. Ct. Harris County Sept. 12, 2007) Gad v. Granberry, 958 So. 2d 125 (La. Ct. App. 2007) Kemp v. Osbourn, No. 2006-CV-02094, 2007 WL 5269441 (Ohio Com. Pl. Stark County Dec. 14, 2007) Leis v. A. Lewis Purdy Real Estate, No. L-000432-04, 2007 WL 2492443 (N.J. Super. Ct. Law Div. May 10, 2007) M&B Villas at Oak Hills LLC v. Oak Hills Manor LP, No. 2004-CI-03425, 2008 WL 3853289 (Tex. Dist. Ct. Bexar County May 30, 2008) Norman v. Nivica, No. CV-2005-008882, 2007 WL 4862200 (Ariz. Super. Ct. Maricopa County July 27, 2007) Poyner v. RE-MAX Experience, No. RIC438019, 2007 WL 5248726 (Cal. Super. Ct. Riverside County June 18, 2007) Sclater v. Santeramo, No. 05 CV 4264, 2008 WL 4240028 (Colo. Dist. Ct. Apr. 16, 2008) Simone v. Homecheck Real Estate Servs., Inc., 840 N.Y.S.2d 398 (App. Div. 2007) Watts v. Kelley, No. CISCV153087, 2007 WL 2316079 (Cal. Super. Ct. Santa Cruz County May 30, 2007) Winters v. Prudential Carolina Real Estate Co., No. 2007 CP 08 0973, 2008 WL 5473192 (S.C. Com. Pl. Berkely County Aug. 19, 2008) Copyright 2009 National Associations of REALTORS® App 2-5 Property Condition Disclosure: Roof Ajruli v. Possemato, No. CV-04-4002910-S, 2007 WL 2609569 (Conn. Super. Ct. Waterbury Apr. 4, 2007) Kemp v. Osbourn, No. 2006-CV-02094, 2007 WL 5269441 (Ohio Com. Pl. Stark County Dec. 14, 2007) Schlimmer v. Coldwell Banker Pacesetter Steel Realtors, No. 06-5384-G, 2007 WL 4247016 (Tex. Dist. Ct. Nueces County Nov. 1, 2007) Simone v. Homecheck Real Estate Servs., Inc., 840 N.Y.S.2d 398 (App. Div. 2007) Stieneke v. Russi, 190 P.3d 60 (Wash. Ct. App. 2008) Vanek v. Seeber, No. 2005-13840, 2008 WL 5083202 (La. Dist. Ct. St. Tammany Parish Aug. 4, 2008) Property Condition Disclosure: Flooring/Walls Ajruli v. Possemato, No. CV-04-4002910-S, 2007 WL 2609569 (Conn. Super. Ct. Waterbury Apr. 4, 2007) Deptula v. Simpson, 164 P.3d 640 (Alaska 2007) Ehresmann v. Muth, 757 N.W.2d 402 (S.D. 2008) Gad v. Granberry, 958 So. 2d 125 (La. Ct. App. 2007) Schlimmer v. Coldwell Banker Pacesetter Steel Realtors, No. 06-5384-G, 2007 WL 4247016 (Tex. Dist. Ct. Nueces County Nov. 1, 2007) Simone v. Homecheck Real Estate Servs., Inc., 840 N.Y.S.2d 398 (App. Div. 2007) Property Condition Disclosure: Plumbing Ajruli v. Possemato, No. CV-04-4002910-S, 2007 WL 2609569 (Conn. Super. Ct. Waterbury Apr. 4, 2007) Chermak v. Wu, No. 62-C6-06-007631, 2007 WL 1760570 (Minn. Dist. Ct. Ramsey County Jan. 10, 2007) Dutschke v. Jim Russell Realtors, Inc., No. 2007-CA-001146-MR, 2008 WL 2942093 (Ky. Ct. App. Aug. 1, 2008) Giddeon v. Weekley Homes, L.P., No. 2003-CI-14883, 2007 WL 5122969 (Tex. Dist. Ct. Bexar County Dec. 20, 2007) Kemp v. Osbourn, No. 2006-CV-02094, 2007 WL 5269441 (Ohio Com. Pl. Stark County Dec. 14, 2007) M&B Villas at Oak Hills LLC v. Oak Hills Manor LP, No. 2004-CI-03425, 2008 WL 3853289 (Tex. Dist. Ct. Bexar County May 30, 2008) Simone v. Homecheck Real Estate Servs., Inc., 840 N.Y.S.2d 398 (App. Div. 2007) Property Condition Disclosure: HVAC Ajruli v. Possemato, No. CV-04-4002910-S, 2007 WL 2609569 (Conn. Super. Ct. Waterbury Apr. 4, 2007) Property Condition Disclosure: Valuation Cowan v. Bontiago, No. 060103704, 2008 WL 4073308 (Pa. Com. Pl. July 2, 2008) Delehunt Props. LLC v. Santana, 2008 WL 4866647 (Cal. Super. Ct. Sept. 14, 2008) Kim v. Lee, No. BC362436, 2008 WL 2366500 (Cal. Super. Ct. L.A. County Apr. 29, 2008) Laignel v. DeGrande, No. 07CV2654, 2008 WL 5100871 (Colo. Dist. Ct. Jefferson County Apr. 23, 2008) M&B Villas at Oak Hills LLC v. Oak Hills Manor LP, No. 2004-CI-03425, 2008 WL 3853289 (Tex. Dist. Ct. Bexar County May 30, 2008) Martinez v. AFM Realtors of Am., No. 2002071380, 2007 WL 4976568 (Cal. Super. Ct. Alameda County Mar. 2, 2007) Orland v. Kukielka, 836 N.Y.S.2d 252 (App. Div. 2007) Paas v. Labasan, No. LC076087, 2008 WL 2571375 (Cal. Super. Ct. L.A. County Apr. 1, 2008) Pleasant v. Bradford, 260 S.W.3d 546 (Tex. App.–Austin 2008) Rorig v. Thiemann, No. 1:05CV801, 2007 WL 2071909 (S.D. Ohio July 17, 2007) Copyright 2009 National Associations of REALTORS® App 2-6 Sampson v. Kagel, No. 105CV053398, 2007 WL 715347 (Cal. Super. Ct. Santa Clara County Feb. 2, 2007) Torres v. Fortune Dev. Sales Corp., No. 06-00380 CA-11, 2008 WL 3833694 (Fla. Cir. Ct. Miami-Dade County Mar. 20, 2008) Tres Chic in a Week, L.L.C. v. Home Realty Store, 993 So. 2d 228 (La. Ct. App. 2008) Turey v. Vayda, No. CV030408100S, 2007 WL 1748151 (Conn. Super. Ct. June 1, 2007) Williams v. Windermere Real Estate/East, Inc., No. 57756-5-I, 2007 WL 1180649 (Wash. Ct. App. Apr. 23, 2007) Property Condition Disclosure: Insects/Vermin Garcia v. Magnum, No. 06-12001-J, 2008 WL 5521346 (Tex. Dist. Ct. Dallas County Oct. 20, 2008) Hendren v. Hall, No. 0616CV03558, 2007 WL 1705042 (Mo. Cir. Ct. Jackson County Apr. 5, 2007) Killough v. Shiels, 845 N.Y.S.2d 575 (App. Div. 2007) Pessler v. Metcalf, No. G036418, 2007 WL 1696996 (Cal. Ct. App. June 13, 2007) Robinson v. Brown, No. 05-CV-0492, 2007 WL 2403547 (Kan. Dist. Ct. Reno County June 8, 2007) Thomas v. American Dream Realty Servs. LLC, No. 269235V, 2007 WL 5030912 (Md. Cir. Ct. Oct. 12, 2007) Property Condition Disclosure: Boundaries Busby v. Lewis, 993 So. 2d 31 (Ala. Civ. App. 2008) Courey v. Porter, No. 03-713-CA, 2007 WL 1976957 (Fla. Cir. Ct. Santa Rosa County Mar. 30, 2007) Davis v. Montenery, 2007 WL 4145989, 2007-Ohio-6221 (Ct. App. Nov. 15, 2007) Fee v. Stahley, No. A07-2211, 2008 WL 4849844 (Minn. Ct. App. Nov. 10, 2008) Hai Duong v. Lai, No. 04-2-35609-1KNT, 2007 WL 2749217 (Wash. Super. Ct. King County July 3, 2007) Paradies v. Bleich, No. C-2004-6268, 2007 WL 1599895 (Ariz. Super. Ct. Pima County Mar. 7, 2007) Robinson v. Kilgore, No. 06-2-09080-8, 2007 WL 5447062 (Wash. Super. Ct. Pierce County Oct. 18, 2007) Rodriguez v. Parker, No. 276937V, 2008 WL 4925087 (Md. Cir. Ct. Feb 21, 2008) Thompson v. Chandler, No. 2004 CVS000019, 2007 WL 5030973 (N.C. Super. Ct. Camden County Apr. 25, 2007) Thompson v. Johnson, No. C052873, 2007 WL 1314525 (Cal. Ct. App. May 7, 2007) VanSlyke v. Gibson, 53 Cal. Rptr. 3d 491 (Ct. App. 2007) Wagoner v. Obert, No. 07 CA 31, 2008 WL 5491273, 2008-Ohio-7041 (Ohio Ct. App. Dec. 31, 2008) White v. Gallagher, No. 269647, 2007 WL 624561 (Mich. Ct. App. Mar. 1, 2007) Property Condition Disclosure: Zoning ERA Class.com, Inc. v. Stoddard, 987 So. 2d 1130 (Ala. Civ. App. 2007), cert. denied (Ala. Dec. 21, 2007) Jones v. Mystic Harbour Corp., No. AMD 08-1047, 2008 WL 5283031 (D. Md. Dec. 17, 2008) Manderville v. PCG & S Group, 55 Cal. Rptr. 3d 59 (Ct. App. 2007) Nguyen v. Tran, 68 Cal. Rptr. 3d 906 (Cal. Ct. App. 2007) Quinlan v. Clasby, 879 N.E.2d 703 (Mass. App. Ct. 2008) Sampson v. Kagel, No. 105CV053398, 2007 WL 715347 (Cal. Super. Ct. Santa Clara County Feb. 2, 2007) Turey v. Vayda, No. CV030408100S, 2007 WL 1748151 (Conn. Super. Ct. June 1, 2007) Warfield v. Stewart, No. 2:07-cv-332-T-27DNF, 2007 WL 2915912 (M.D. Fla. Oct. 5, 2007) Property Condition Disclosure: Off-site Adverse Conditions Athanasiou v. McWhinnie, No. CV2006-00797, 2008 WL 2763096 (Mass. Super. Ct. Bristol County May 28, 2008) Gauld v. O'Shaugnessy Realty Co., 671 S.E.2d 79 (S.C. Ct. App. 2008) Copyright 2009 National Associations of REALTORS® App 2-7 McConner v. Long, No. A536549, 2008 WL 5158878 (Nev. Dist. Ct. Clark County July 23, 2008) Misra v. Yedid, 831 N.Y.S.2d 40 (App. Div. 2007) Smith v. Ware, No. 05CC09042, 2007 WL 1264160 (Cal. Super. Ct. Orange County Mar. 7, 2007) Zokaites v. Balistreri Realty, Inc., No. 0:06-CV-61244-JIC, 2007 WL 2197754 (S.D. Fla. June 28, 2007) Property Condition Disclosure: Meth Labs Bloor v. Fritz, 180 P.3d 805 (Wash. Ct. App. 2008) Moore v. Williams, 192 P.3d 1275 (Okla. Civ. App. 2008) Property Condition Disclosure: Stigmatized Property Deptula v. Simpson, 164 P.3d 640 (Alaska 2007) Property Condition Disclosure: Pollution/Environmental Other Dubois v. Lindsley (In re Lindsley), 388 B.R. 661 (Bankr. D. Md. 2008) Enman v. Carney, No. 2006-CA-345, 2008 WL 5119685 (Fla. Cir. Ct. Lake County July 22, 2008) Hart v. Giannini, No. A118822, 2008 WL 2536971 (Cal. Ct. App. June 25, 2008) Johnson v. Brenshall Homes, Inc., No. 27-CV-06-1391, 2007 WL 476644 (Minn. Dist. Ct. Hennepin County Oct. 25, 2007) Norman v. Nivica, No. CV-2005-008882, 2007 WL 4862200 (Ariz. Super. Ct. Maricopa County July 27, 2007) Slocum v. Ken Major Realty, No. 2007 CA 0803, 2007 WL 4465656 (La. Ct. App. Dec. 21, 2007) Sutton v. Ebby Halliday Real Estate Inc., No. 70049-86, 2007 WL 4885412 (Tex. Dist. Ct. Kaufman County Sept. 6, 2007) Property Condition Disclosure: Other Brown v. IM Realty, No. MER-L-1211-06, 2008 WL 2663089 (N.J. Super. Ct. Law Div. Mar. 26, 2008) Delehunt Props. LLC v. Santana, 2008 WL 4866647 (Cal. Super. Ct. Sept. 14, 2008) DiFrancesco v. County of Rockland, 839 N.Y.S.2d 105 (App. Div. 2007) Edison v. Petraglia, No. CV2004-01709, 2007 WL 4340547 (Mass. Super. Ct. Worcester County Mar. 16, 2007) Garcia v. Santa Maria Resort, Inc., 528 F. Supp. 2d 1283 (S.D. Fla. 2007) Harris v. Smith, 250 S.W.3d 804 (Mo. Ct. App. 2008) Hawkins v. Pridgen, No. BC326075, 2007 WL 2068585 (Cal. Super. Ct. L.A. County Feb. 26, 2007) Joseph v. NRT Inc., 18 Misc. 3d 296, 2007 WL 3407745 (N.Y.C. Civ. Ct. Nov. 9, 2007) Robinson v. Kilgore, No. 06-2-09080-8, 2007 WL 5447062 (Wash. Super. Ct. Pierce County Oct. 18, 2007) Schnellmann v. Roettger, 645 S.E.2d 239 (S.C. 2007) Sher v. Cella, 160 P.3d 1250 (Hawai’i Ct. App. 2007) Stussy v. Gabbert & Gabbert Co., No. A07-1875, 2008 WL 4133856 (Minn. Ct. App. Sept. 9, 2008) Waddles v. La Cour, 950 So. 2d 937 (La. Ct. App. 2007) Walters v. Loloff, 176 P.3d 1034 (Mont. 2008) Whittle v. Blanchard, No. 05-17068, 2007 WL 4911607 (Fla. Cir. Ct. Dec. 21, 2007) Wurtzel v. Marcus & Millichap Real Estate Inv. Brokerage Co., No. B191607, 2007 WL 2430012 (Cal. Ct. App. Aug. 29, 2007) Employment: Harassment Martin v. Maselle & Assocs., Inc., No. 3:06-CV-55-WHB-LRA, 2007 WL 1975118 (S.D. Miss. July 2, 2007) Nasser v. AT&T Corp., No. C 05-5426, 2007 WL 1119203 (N.D. Cal. Apr. 16, 2007) Copyright 2009 National Associations of REALTORS® App 2-8 Teare v. Re/Max of Ga., Inc., No. 1:05-CV-1236-RWS, 2008 WL 4452356 (N.D. Ga. Sept. 30, 2008) Employment: Age Discrimination Spacek v. Realty One, Inc., No. CV-06-607379, 2008 WL 3089257 (Ohio Com. Pl. Cuyahoga County June 2, 2008) Employment: Sex Discrimination Demers v. Adams Homes of N.W. Fla., Inc., No. 6:06-CV-1235-Orl-31KRS, 2007 WL 3333440 (M.D. Fla. Nov. 7, 2007) Martin v. Maselle & Assocs., Inc., No. 3:06-CV-55-WHB-LRA, 2007 WL 1975118 (S.D. Miss. July 2, 2007) Nasser v. AT&T Corp., No. C 05-5426, 2007 WL 1119203 (N.D. Cal. Apr. 16, 2007) Teare v. Re/Max of Ga., Inc., No. 1:05-CV-1236-RWS, 2008 WL 4452356 (N.D. Ga. Sept. 30, 2008) Zoccoli v. DBSI, Inc., No. CV-08-1339-PHX-GMS, 2008 WL 5381579 (D. Ariz. Dec. 23, 2008) Employment: Race Discrimination Webb v. Carpenter Realtors, No. 1:05-723, 2007 WL 2216444 (S.D. Ind. Apr. 24, 2007) Employment: Wrongful Termination Cullop v. Land Resource Co., No. 2:06-CV-207, 2007 WL 445823 (E.D. Tenn. Feb. 6, 2007) Heaney v. Prudential Real Estate Affiliates, Inc., No. 05-820, 2008 WL 2704542 (E.D. La. Jul. 3, 2008) Employment: Defamation Downing v. Burns, No. 07-DCV-154732, 2008 WL 5525368 (Tex. Dist. Ct. Ft. Bend County Nov. 20, 2008) Employment: Independent Contractors Ackley v. Caputo-Belcher, No. 05CV6211, 2007 WL 1800555 (Kan. Dist. Ct. Johnson County Mar. 2, 2007) Cannon v. Douglas Elliman, LLC, No. 06 Civ. 7092 (NRB), 2007 WL 4358456 (S.D.N.Y. Dec. 10, 2007) Demers v. Adams Homes of N.W. Fla., Inc., No. 6:06-CV-1235-Orl-31KRS, 2007 WL 3333440 (M.D. Fla. Nov. 7, 2007) Goodale v. Langenberg, 243 S.W.3d 575 (Tenn. Ct. App. 2007) Hesse v. Ebbets, No. 1:07cv603(LMB), 2007 WL 4562818 (E.D. Va. Dec. 20, 2007) Hesse v. Long & Foster Real Estate, Inc., No. 1:07-CV-00603-LMB-TCB, 2007 WL 5173597 (E.D. Va. Dec. 20, 2007) Oliveira-Brooks v. Re/Max Int’l, Inc., 865 N.E.2d 252 (Ill. App. Ct. 2007) Perdomo v. Ask 4 Realty & Mgmt., Inc., 298 Fed. Appx. 820 (11th Cir. 2008) Petersen v. Cent. Park Props., Inc., 745 N.W.2d 884 (Neb. 2008) Winter Park Real Estate & Inv., Inc. v. Anderson, 160 P.3d 399 (Colo. Ct. App. 2007) Employment: Workers’ Compensation Maggart v. Almany Realtors, Inc., 259 S.W.3d 700 (Tenn. 2008) Employment: Other Baird v. Warner Residential Sales, Inc. v. Mazzone, 893 N.E.2d 1010 (Ill. App. Ct. 2008) Cannon v. Douglas Elliman, LLC, No. 06 Civ. 7092 (NRB), 2007 WL 4358456 (S.D.N.Y. Dec. 10, 2007) De La Riva v. Weatherspoon, No. 30-2008-00101134, 2008 WL 5545357 (Cal. Super. Ct. Orange County Dec. 11, 2008) Demers v. Adams Homes of N.W. Fla., Inc., No. 6:06-CV-1235-Orl-31KRS, 2007 WL 3333440 (M.D. Fla. Nov. 7, 2007) In re Alexander, 846 N.Y.S.2d 449 (App. Div. 2007) Maali v. Abtahi, No. H030086, 2008 WL 163007 (Cal. Ct. App. Jan. 16, 2008) Copyright 2009 National Associations of REALTORS® App 2-9 Maddock v. KB Homes, Inc., 248 F.R.D. 229 (C.D. Cal. 2007) Perdomo v. Ask 4 Realty & Mgmt., Inc., 298 Fed. Appx. 820 (11th Cir. 2008) Ruddy v. REINV, No. CV-04-0412303-S, 2008 WL 5688343 (Conn. Super. Ct. Fairfield Sept. 24, 2008) Scachitti v. DMC Real Estate Dev., Inc., No 6:07-CV-1003-Orl-19DAB, 2008 WL 4853617 (M.D. Fla. Nov. 10, 2008) Sold Inc. v. Alvarez, No. 06 M5 183, 2008 WL 5235487 (Ill. Cir. Ct. Cook County Apr. 10, 2008) Teare v. Re/Max of Ga., Inc., No. 1:05-CV-1236-RWS, 2008 WL 4452356 (N.D. Ga. Sept. 30, 2008) Fair Housing: Sex Discrimination Ewers v. Columbia Hts. Realty, LLC, 844 N.Y.S.2d 45 (App. Div. 2007) Sisemore v. Master Fin'l, Inc., 60 Cal. Rptr. 3d 719 (Ct. App. 2007) Fair Housing: Race Discrimination Bafford v. Township Apts. Assocs., No. 8:06-CV-657-T-27TGW, 2007 WL 4247763 (M.D. Fla. Nov. 30, 2007) Beaulialice v. Fed. Home Loan Mtge. Corp., No. 8-04-CV-2316-T-24-EAJ, 2007 WL 744646 (M.D. Fla. Mar. 6, 2007) Casimir v. Sunrise Mtge. Inc., No. 06 C 1211, 2007 WL 2608783 (N.D. Ill. Aug. 31, 2007) Citizens in Action v. Township of Mt. Holly, 2007 WL 1930457 (N.J. Super. Ct. App. Div. July 5, 2007) Cooper v. Coldwell Banker, No. 07-1208, 2007 WL 4762982 (W.D. La. Dec. 3, 2007) Fair Hous. Opps. of NW Ohio, Inc. v. Am. Family Mut. Ins. Co., No. 3:06 CV 1329, 2008 WL 2433775 (N.D. Ohio June 12, 2008) Farrell v. Ashcombe Dover Homeowners' Ass'n, No. 1:07-CV-2324, 2008 WL 2681659 (M.D. Pa. July 1, 2008) Hallmark Devs., Inc. v. Fulton County, No. 1:02-CV-01862-ODE, 2007 WL 2819519 (N.D. Ga. Sept. 27, 2007) Inclusive Communities Proj., Inc. v. Tex. Dep't of Hous. & Community Affairs, No. 3:08-CV-0546-D, 2008 WL 5191935 (N.D. Tex. Dec. 11, 2008) Johnson v. Equity Title & Escrow Co. of Memphis, LLC, 476 F. Supp. 2d 873 (W.D. Tenn. 2007) Jones v. Bank of Am., No. G037367, 2007 WL 927819 (Cal. Ct. App. Mar. 29, 2007) Kennedy v. City of Zanesville, 505 F. Supp. 2d 456 (S.D. Ohio 2007) Lindsay v. Yates, 498 F.3d 434 (6th Cir. 2007) Martinez v. Freedom Mtge. Team, Inc., 527 F. Supp. 2d 827 (N.D. Ill. 2007) McDonald v. Coldwell Banker, 543 F.3d 498 (9th Cir. 2008) Ohio Civil Rights Comm'n v. Akron Metro. Hous. Auth., 892 N.E.2d 415, 2008-Ohio-3320 (Ohio Ct. App. 2008) Pina v. Town v. Plympton, 529 F. Supp. 2d 151 (D. Mass. 2007) Robinson v. Bd. of County Comm'rs, No. RDB-07-1903, 2008 WL 2484936 (D. Md. June 19, 2008) Roy v. Bd. of County Comm'rs Walton County, No. 3:06CV95/MCR/EMT, 2007 WL 3345352 (N.D. Fla. Nov. 9, 2007) Taliaferro v. Darby Township Zoning Hearing Bd., No. 2:03-CV-03554-GP, 2008 WL 5574842 (E.D. Pa. July 22, 2008) The Anderson Group, LLC. v. City of Saratoga Springs, 557 F. Supp. 2d 332 (N.D.N.Y. 2008) Woods v. Real Renters Ltd., No. 01 Civ. 0269 (Mhd), 2007 WL 656907 (S.D.N.Y. Mar. 1, 2007) Yaodi Hu v. Cantwell, No. 06 C 6589, 2007 WL 1030468 (N.D. Ill. Mar. 29, 2007) Fair Housing: National Origin Discrimination Lozano v. City of Hazleton, 496 F. Supp. 2d 477 (M.D. Pa. 2007) Pina v. Town v. Plympton, 529 F. Supp. 2d 151 (D. Mass. 2007) Villas at Parkside Partners v. City of Farmers Branch, 577 F. Supp. 2d 851 (N.D. Tex. 2008) Copyright 2009 National Associations of REALTORS® App 2-10 Yaodi Hu v. Cantwell, No. 06 C 6589, 2007 WL 1030468 (N.D. Ill. Mar. 29, 2007) Fair Housing: Familial Status Discrimination Hallmark Devs., Inc. v. Fulton County, No. 1:02-CV-01862-ODE, 2007 WL 2819519 (N.D. Ga. Sept. 27, 2007) Hous. Opps. Proj. for Excellence, Inc. v. Key Colony No. 4 Condo. Ass'n, Inc., 510 F. Supp. 2d 1003 (S.D. Fla. 2007) Jeffrey O. v. City of Boca Raton, 511 F. Supp. 2d 1339 (S.D. Fla. 2007) Jones v. Bank of Am., No. G037367, 2007 WL 927819 (Cal. Ct. App. Mar. 29, 2007) Sisemore v. Master Fin'l, Inc., 60 Cal. Rptr. 3d 719 (Ct. App. 2007) Fair Housing: Handicap Discrimination Boston Hous. Auth. v. Bridgewaters, 871 N.E.2d 1107 (Mass. App. Ct. 2007) Dep’t of Fair Empl. & Hous. v. 1105 Alta Loma Rd. Apts., LLC, 65 Cal. Rptr. 3d 469 (Ct. App. 2007) Developmental Servs. v. City of Lincoln, 504 F. Supp. 2d 714 (D. Neb. 2007) (City of Lincoln I) Developmental Servs. v. City of Lincoln, 504 F. Supp. 2d 726 (D. Neb. 2007) (City of Lincoln II) Equal Rights Ctr. v. Equity Resid., 483 F. Supp. 2d 482 (D. Md. 2007) Fagundes v. Charter Builders, Inc., No. C 07-1111, 2008 WL 268977 (N.D. Cal. Jan. 29, 2008) (Fagundes II) Fagundes v. Charter Builders, Inc., No. C 07-1111JF (HRL), 2007 WL 2113575 (N.D. Cal. July 20, 2007) (Fagundes I) Farrell v. Ashcombe Dover Homeowners' Ass'n, No. 1:07-CV-2324, 2008 WL 2681659 (M.D. Pa. July 1, 2008) Hirschmann v. Hassapoyannes, 843 N.Y.S.2d 778 (Sup. Ct. 2007) Human Relations Comm'n ex rel. Price v. Apt. Communities Corp., No. 05C-03-284-JRJ, 2007 WL 1653499 (Del. Super. Ct. May 30, 2007) Iowa ex rel. Claypool v. Evans, 757 N.W.2d 166 (Iowa 2008) Iowa ex rel. Henderson v. Des Moines Mun. Hous. Agency, No. 06-1144, 2007 WL 4553350 (Iowa Ct. App. Dec. 28, 2007) Jeffrey O. v. City of Boca Raton, 511 F. Supp. 2d 1339 (S.D. Fla. 2007) Jones v. Bank of Am., No. G037367, 2007 WL 927819 (Cal. Ct. App. Mar. 29, 2007) Lanier v. Ass'n of Apt. Owners of Villas of Kamali'i, CV No. 06-00558 DAE BMK, 2007 WL 842069 (D. Hawai'i Mar. 16, 2007) McDonald v. Coldwell Banker, 543 F.3d 498 (9th Cir. 2008) Nevada Fair Hous. Ctr., Inc. v. Clark County, 565 F. Supp. 2d 1178 (D. Nev. 2008) New Life Outreach Ministry Inc. v. Polk County, No. 8:06-CV-1547-T-27MAP, 2007 WL 2330854 (M.D. Fla. Aug. 14, 2007) Nolan v. Starlight Pines Homeowners’ Ass’n, 167 P.3d 1277 (Ariz. Ct. App. 2007) Safe Haven Sober Houses, LLC v. City of Boston, 517 F. Supp. 2d 557 (D. Mass. 2007) Schwarz v. City of Treasure Island, 521 F. Supp. 2d 1307 (M.D. Fla. 2007) Sharpvisions, Inc. v. Borough of Plum, 475 F. Supp. 2d 514 (W.D. Pa. 2007) U.S. v. D.C., 538 F. Supp. 2d 211 (D.D.C. 2008) U.S. v. Shanrie, No. 05-306-DRH, 2008 WL 4566309 (S.D. Ill. Oct. 1, 2008) U.S. v. Sharlands Terr., LLC, Nos. 3:04-CV-00292, -00397, 2008 WL 4547209 (D. Nev. Oct. 1, 2008) Fair Housing: Source of Income DiLiddo v. Oxford Street Realty, Inc., 876 N.E.2d 421 (Mass. 2007) Greengael, LC v. Bd. of Supervisors of Culpepper County, No. 3:07-CV-00005, 2007 WL 2301570 (W.D. Va. Aug. 7, 2007) Copyright 2009 National Associations of REALTORS® App 2-11 Hallmark Devs., Inc. v. Fulton County, No. 1:02-CV-01862-ODE, 2007 WL 2819519 (N.D. Ga. Sept. 27, 2007) Inclusive Communities Proj., Inc. v. Tex. Dep't of Hous. & Community Affairs, No. 3:08-CV-0546-D, 2008 WL 5191935 (N.D. Tex. Dec. 11, 2008) Kukui Gardens Ass'n v. Jackson, No. 06-00534 SOM/LEK, 2007 WL 128857 (D. Hawai'i Jan. 11, 2007) New West, L.P. v. City of Joliet, 491 F.3d 717 (7th Cir. 2007) Reinhart v. Lincoln County, 482 F.3d 1225 (10th Cir. 2007) Sisemore v. Master Fin'l, Inc., 60 Cal. Rptr. 3d 719 (Ct. App. 2007) Steinhauser v. City of St. Paul, Nos. 04-2632, 05-641, 05-1348, 2008 WL 5284613 (D. Minn. Dec. 18, 2008) The Anderson Group, LLC. v. City of Saratoga Springs, 557 F. Supp. 2d 332 (N.D.N.Y. 2008) Fair Housing: Advertising and Target Marketing Chicago Lawyers' Comm. for Civil Rights Under Law, Inc. v. Craigslist, 519 F.3d 666 (7th Cir. 2008) Fair Housing: Other Robinson v. Bd. of County Comm'rs, No. RDB-07-1903, 2008 WL 2484936 (D. Md. June 19, 2008) ADA: Employment Attis v. Solar Realty Dev. Co., 522 F. Supp. 2d 623 (S.D.N.Y. 2007) Spacek v. Realty One, Inc., No. CV-06-607379, 2008 WL 3089257 (Ohio Com. Pl. Cuyahoga County June 2, 2008) Technology: State Internet Advertising Rules Skynet Corp. v. Slattery, No. 06-CV-218-JM, 2007 WL 817638 (D.N.H. Mar. 13, 2007) Technology: Other Delta Media Group v. Kee Group, Inc., No. 5:07CV01597, 2007 WL 3232432 (N.D. Ohio Oct. 31, 2007) Freelty LLC v. Kailas, No. 07-00682-CB, 2007 WL 4867711 (Mich. Cir. Ct. Kent County July 26, 2007) Anti-trust: Price-fixing Hyland v. Homeservices of Am., Inc., No. 3:05-CV--612-R, 2008 WL 4000546 (W.D. Ky. Aug. 25, 2008) Anti-trust: Group Boycotts Hackman v. Dickerson Realtors, Inc., 520 F. Supp. 2d 984 (N.D. Ill. 2007) Hackman v. Dickerson Realtors, Inc., 557 F. Supp. 2d 938 (N.D. Ill. 2008) Home Quarters Real Estate Group, LLC v. Michigan Data Exch., Inc., No. 07-12090, 2007 WL 2984120 (E.D. Mich. Oct. 12, 2007) Just New Homes, Inc. v. Beazer Homes, No. 05-04198-JF, 2007 WL 201014 (E.D. Pa. Jan. 22, 2007), aff'd, 293 Fed. Appx. 931 (3d Cir. 2008) Ramsey v. Toelle, No. 3404-S, 2008 WL 4570580 (Del. Ch. Sept. 30, 2008) Anti-trust: Tying Agreements Bafus v. Aspen Realty, Inc., Nos. CV-04-121-5-BLW, CV-06-059-5-BLW, CV-06-060-5-BLW, CV-06-061-5-BLW, 2007 WL 793633 (D. Idaho, Mar. 14, 2007) Bafus/Dudley v. Aspen Realty, Inc., 2007 WL 4261759 (D. Idaho Nov. 30, 2007) Yeatman v. D.R. Horton, Inc., No. 407CV081, 2008 WL 1847087 (S.D. Ga. Apr. 23, 2008) Copyright 2009 National Associations of REALTORS® App 2-12 Anti-trust: Other Hackman v. Dickerson Realtors, Inc. 520 F. Supp. 2d 984 (N.D. Ill. 2007) Hackman v. Dickerson Realtors, Inc., 557 F. Supp. 2d 938 (N.D. Ill. 2008) Just New Homes, Inc. v. Beazer Homes, 293 Fed. Appx. 931 (3d Cir. 2008), cert. denied, 129 S. Ct. 1363 (2009) Mountain Area Realty, Inc. v. Wintergreen Partners, Inc., No. 3:07CV00016, 2007 WL 4561293 (W.D. Va. Dec. 21, 2007) U.S. v. Nat'l Ass'n of REALTORS®, No. 05-C-5140, 2008 WL 5411637 (N.D. Ill. Nov. 18, 2008) RESPA: Disclosure of Settlement Costs Bamba v. Resource Bank, 568 F. Supp. 2d 32 (D.D.C. 2008) Bosch v. Lattina, No. 08-CV-238(SS)(AKT), 2008 WL 4820247 (E.D.N.Y. Nov. 4, 2008) Carr v. Home Tech. Co., 476 F. Supp. 2d 859 (W.D. Tenn. 2007) Clark v. Hamilton Mtge. Co., No. 1:07-CV-252, 2008 WL 4899471 (W.D. Mich. Nov. 12, 2008) De Jesus-Serrano v. Sana Inv. Mtge. Bankers, Inc., 552 F. Supp. 2d 191 (D.P.R. 2007) Hafford v. Equity One, Inc., Nos. AW-07-1633, AW-06-0975, 2008 WL 906015 (D. Md. Mar. 31, 2008) Jeffries v. Ameriquest Mtge. Co., 543 F. Supp. 2d 368 (E.D. Pa. 2008) Johnson v. Equity Title & Escrow Co. of Memphis, LLC, 476 F. Supp. 2d 873 (W.D. Tenn. 2007) Jones v. Bank of Am., No. G037367, 2007 WL 927819 (Cal. Ct. App. Mar. 29, 2007) Miner v. Beneficial Mtge. Co. (In re Miner), 369 B.R. 655 (Bankr. D. Kan. 2007) Pierce v. Novastar Mtge., Inc., 489 F. Supp. 2d 1206 (W.D. Wash. 2007) Pierce v. Novastar Mtge., Inc., No. C05-5835RJB, 2007 WL 836714 (W.D. Wash. Mar. 15, 2007) Rose v. SLM Fin. Corp., No. 3:05CV445, 2007 WL 674319 (W.D.N.C. Feb. 28, 2007) Stetler v. Greenpoint Mtge. Funding, Inc., No. 1:07cv0123 DLB, 2008 WL 192405 (E.D. Cal. Jan. 23, 2008) Walker v. Artisan Mtge., LLC, No. CV-08-0106-PHX-FJM, 2008 WL 2026365 (D. Ariz. May 9, 2008) Wells Fargo Fin., Inc. v. Daum, No. 05 C 4192, 2007 WL 2743034 (N.D. Ill. Sept. 10, 2007) RESPA: Kickbacks Alexander v. Washington Mut. Inc., No. 07-4426, 2008 WL 2600323 (E.D. Pa. June 30, 2008) Alexander v. Washington Mut. Inc., No. 07-4426, 2008 WL 3285845 (E.D. Pa. Aug. 4, 2008) Alston v. Countrywide Fin. Corp., No. 07-3508, 2008 WL 4444243 (E.D. Pa. Sept. 29, 2008) Bafus v. Aspen Realty, Inc., Nos. CV-04-121-5-BLW, CV-06-059-5-BLW, CV-06-060-5-BLW, CV-06-061-5-BLW, 2007 WL 793633 (D. Idaho, Mar. 14, 2007) Barnett v. Chicago Title Ins. Co., No. 08-652, 2008 WL 3411684 (E.D. Pa. Aug. 11, 2008) Blaylock v. First Am. Title Ins. Co., 504 F. Supp. 2d 1091 (W.D. Wash. 2007) Bosch v. Lattina, No. 08-CV-238(SS)(AKT), 2008 WL 4820247 (E.D.N.Y. Nov. 4, 2008) Boudin v. Residential Essentials, LLC, No. 07-0018-W5-C, 2007 WL 2023466 (S.D. Ala. July 10, 2007) Bradford v. WR Starkey Mtge., LLP, No:2:06-CV-86, 2008 WL 4501957 (N.D. Ga. Feb. 22, 2008) Busby v. JRHBW Realty, Inc., 513 F.3d 1314 (11th Cir. 2008) Carter v. Welles-Bowen Realty, Inc., 493 F. Supp. 2d. 921 (N.D. Ohio 2007) Cedeno v. Indy Mac Bancorp, Inc., No. 06 Civ. 6438 (JGK), 2008 WL 3992304 (S.D.N.Y. Aug. 26, 2008) Clifford v. FMF Capital, LLC, No. 1:06-CV-316, 2007 WL 1701816 (W.D. Mich. June 11, 2007) Cohen v. JP Morgan Chase Co., 498 F.3d 111 (2d Cir. 2007) Copyright 2009 National Associations of REALTORS® App 2-13 Contos v. Wells Fargo Escrow Co., LLC, No. C08-8382, 2008 WL 4460300 (W.D. Wash. Oct. 1, 2008) Culpepper v. Irwin Mtge. Corp., 491 F.3d 1260 (11th Cir. 2007) Edwards v. Accredited Home Lenders, Inc., No. 07-0160-KD-C, 2007 WL 5022185 (S.D. Ala. Oct. 23, 2007) (Edwards I) Edwards v. Accredited Home Lenders, Inc., No. 07-0160-KD-C, 2008 WL 2952075 (S.D. Ala. Jul. 29, 2008) (Edwards II) Edwards v. First Am. Corp., 251 F.R.D. 449 (C.D. Cal. 2007) (Edwards II) Edwards v. First Am. Corp., 251 F.R.D. 454 (C.D. Cal. 2008) (Edwards III) Edwards v. First Am. Corp., 517 F. Supp. 2d 1199 (C.D. Cal. 2007) (Edwards I) Egerer v. Woodland Realty, Inc., No. 1:06-CV-789, 2007 WL 3467263 (W.D. Mich. Nov. 13, 2007) Estate of Ellison v. Class.com, Inc., No. 08-162-M, 2008 WL 2468570 (S.D. Ala. June 16, 2008) Friedman v. Market St. Mtge. Corp., 520 F.3d 1289 (11th Cir. 2008) Hamilton v. First Am. Title Co., No. 3:07-CV-1442-G, 2008 WL 332803 (N.D. Tex. Feb. 13, 2008) Hancock v. Chicago Title Inc., No. 3:07-CV-1441-D, 2008 WL 4344620 (N.D. Tex.Sept. 23, 2008) Hazewood v. Foundation Fin. Group, LLC, 551 F.3d 1223 (11th Cir. 2008) (Hazewood II) Hazewood v. Foundation Fin. Group, LLC, No. 07-0171-WS-B, 2007 WL 1975446 (S.D. Ala. July 2, 2007) (Hazewood I), aff'd, 551 F.3d 1223 (11th Cir. 2008) Hepler v. Washington Mut. Bank, No. CV07-4804CAS(ex), 2008 WL 4691000 (C.D. Cal. Nov. 4, 2008) In re Community Bank of No. Va. & Guaranty Bank Second Mtge. Litig., Nos. 02-1201, 03-425, 03-1380, 05-589, 05-590, 05-688, 05-1386, 06-768, 2007 WL 2008494 (W.D. Pa. July 5, 2007) Kay v. Wells Fargo & Co., 247 F.R.D. 572 (N.D. Cal. 2007) Krupa v. Landsafe, Inc., 514 F.3d 1153 (11th Cir. 2008) Loften v. Diolosa, No. 3:CV-05-1193, 2008 WL 2994823 (M.D. Pa. Jul. 31, 2008) Maganallez v. Hilltop Lending Corp., 505 F. Supp. 2d 594 (N.D. Cal. 2007) Mallory v. GMS Funding, LLC, No. 07-0680-WS-C, 2008 WL 2782886 (S.D. Ala. Jul. 8, 2008) Marcelos v. Dominguez, No. C 08-00056 WHA, 2008 WL 1820683 (N.D. Cal. Apr. 21, 2008) Martinez v. Freedom Mtge. Team, Inc., 527 F. Supp. 2d 827 (N.D. Ill. 2007) Martinez v. Wells Fargo Bank, No. C-06-03327 RMW, 2007 WL 963965 (N.D. Cal. Mar. 30, 2007) Mims v. Stewart Title Guar. Co., 254 F.R.D. 482 (N.D. Tex. 2008) (Mims II) Mims v. Stewart Title Guar. Co., 521 F. Supp. 2d 568 (N.D. Tex. 2007) (Mims I) Moody v. Commonwealth Land Title Ins. Co., 284 Fed. Appx. 735 (11th Cir. 2008) Morrisette v. Novastar Home Mtge., Inc., 284 Fed. Appx. 729 (11th Cir. 2008) (Morrisette II) Morrisette v. Novastar Home Mtge., Inc., 484 F. Supp. 2d 1227 (S.D. Ala. 2007) (Morrisette I), aff'd on appeal, 282 Fed. Appx. 729 (11th Cir. 2008) Patino v. Lawyers Title Ins. Corp., No. 3:06-CV-1479-B, 2007 WL 4687748 (N.D. Tex. Jan. 11, 2007) Perkins v. Johnson, 551 F. Supp. 2d 1246 (D. Colo. 2008) (Perkins II) Perkins v. Johnson, No. 06-CV-01503, 2007 WL 521172 (D. Colo. Feb. 14, 2007) (Perkins I) Perkins v. Johnson, No. 1:06-CV-01503, 2008 WL 5568181 (D. Colo. Mar. 6, 2008) (Perkins III) Pettrey v. Enterprise Title Agency, Inc., 242 F.R.D. 384 (N.D. Ohio 2007) Poe v. First Franklin Fin. Corp., No. 4:06cv432, 2007 WL 2901126 (E.D. Tex. Sept. 28, 2007) Prince-Servance v. Bank United, No. 07 C 1259, 2007 WL 3254432 (N.D. Ill. Nov. 1, 2007) Qunitos v. Decision One Mtge. Co., No. 08-CV-1757 JM (PUR), 2008 WL 5411636 (S.D. Cal. Dec. 29, 2008) Robinson v. Fountainhead Title Group Corp., 252 F.R.D. 275 (D. Md. 2008) Copyright 2009 National Associations of REALTORS® App 2-14 Sharbough v. First Am. Title Ins. Co., No. 07 C 2928, 2007 WL 3307019 (N.D. Ill. Nov. 2, 2007) Simpson v. Aapex Fin. Group, Inc., No. 1:07cv1304 AWJ DCB, 2008 WL 3540601 (E.D. Cal. Aug. 11, 2008) Smith v. ABN AMRO Mtge. Group Inc., No. 1:06CV45, 2007 WL 950334 (S.D. Ohio Mar. 27, 2007) Smith v. Encore Credit Corp., No. 4:08 CV 1462, 2008 WL 5169683 (N.D. Ohio Dec. 9, 2008) Spicer v. Ryland Group, Inc., 523 F. Supp. 2d 1356 (N.D. Ga. 2007), aff'd, 294 Fed. Appx. 434 (11th Cir. 2008) Stetler v. Greenpoint Mtge. Funding, Inc., No. 1:07cv0123 DLB, 2008 WL 192405 (E.D. Cal. Jan. 23, 2008) Stetler v. Greenpoint Mtge. Funding, Inc., No. 1:07cv0123 DLB, 2008 WL 652117 (E.D. Cal. Mar. 7, 2008) Travis v. Prime Lending, No. 3:07CV00065, 2008 WL 2397330 (W.D. Va. June 12, 2008) Valdez v. Downey Savings & Loan, No. C 06-2541 (HRL), 2008 WL 4452116 (N.D. Cal. Oct. 3, 2008) Wentz v. Saxon Mtge. (In re Wentz), 393 B.R. 545 (Bankr. S.D. Ohio 2008) Williams v. Berkshire Fin. Group, Inc., 491 F. Supp. 2d 320 (E.D.N.Y. 2007) Williams v. Countrywide Home Loans, Inc., 284 Fed. Appx. 724 (11th Cir. 2008) (Williams III) Williams v. Richmond Title Servs., LP, No. 07-0879-KD-M, 2008 WL 2485831 (S.D. Ala. June 13, 2008) Williams v. Saxon Mtge. Servs., Inc., No. 06-0799-WS-B, 2007 WL 282752 (S.D. Ala. Sept. 27, 2007) (Williams II), aff'd, 284 Fed. Appx. 724 (5th Cir. 2008) Williams v. Saxon Mtge. Servs., Inc., No. 06-0799-WS-B, 2007 WL 1845642 (S.D. Ala. June 25, 2007) (Williams I), aff'd, 284 Fed. Appx. 724 (5th Cir. 2008) Wooten v. Quicken Loans, Inc., No. 07-00478-CG-C, 2008 WL 687379 (S.D. Ala. Mar. 10, 2008) Yates v. All Am. Abstract Co., 487 F. Supp. 2d 579 (E.D. Pa. 2007) RESPA: Affiliated Business Arrangements Capell v. Pulte Mtge., L.L.C., No. 07-1901, 2007 WL 3342389 (E.D. Pa. Nov. 7, 2007) Capell v. Pulte Mtge., L.L.C., No. 07-1901, 2008 WL 269521 (E.D. Pa. Jan. 14, 2008) Carter v. Welles-Bowen Realty, Inc., 493 F. Supp. 2d. 921 (N.D. Ohio 2007) Chelsea Condo. Unit Owners Ass'n v. 1815 A St. Condo. Group. LLC, 468 F. Supp. 2d 136 (D.D.C. 2007) Egerer v. Woodland Realty, Inc., No. 1:06-CV-789, 2007 WL 3467263 (W.D. Mich. Nov. 13, 2007) Heaney v. Prudential Real Estate Affiliates, Inc., No. 05-820, 2008 WL 2704542 (E.D. La. Jul. 3, 2008) Hopkins v. Horizon Mgmt. Servs., Inc., 515 F. Supp. 2d 649 (D.S.C. 2007), aff'd, No. 07-1965, 2008 WL 5080983 (4th Cir. Dec. 3, 2008) Hopkins v. Horizon Mgmt. Servs., Inc., No. 07-1965, 2008 WL 5080983 (4th Cir. Dec. 3, 2008) Kay v. Wells Fargo & Co., 247 F.R.D. 572 (N.D. Cal. 2007) Kay v. Wells Fargo & Co., No. C 07-01351WHA, 2007 WL 2141292 (N.D. Cal. Jul. 24, 2007) Parra v. Minto Town Park, LLC, No. 08-14168-CIV, 2008 WL 4773272 (S.D. Fla. Oct. 30, 2008) Pettrey v. Enterprise Title Agency, Inc., 242 F.R.D. 384 (N.D. Ohio 2007) Robinson v. Fountainhead Title Group Corp., 252 F.R.D. 275 (D. Md. 2008) Spicer v. Ryland Group, Inc., 523 F. Supp. 2d 1356 (N.D. Ga. 2007), aff'd, 294 Fed. Appx. 434 (11th Cir. 2008) Yeatman v. D.R. Horton, Inc., No. 407CV081, 2008 WL 1847087 (S.D. Ga. Apr. 23, 2008) RESPA: Other Ianuzzi v. Washington Mut. Bank, No. 07-CV-964(JFB)(WDW), 2008 WL 3978789 (E.D.N.Y. Aug. 21, 2008) Meeks-Owens v. Indymac Bank, 557 F. Supp. 2d 566 (M.D. Pa. 2008) Copyright 2009 National Associations of REALTORS® App 2-15 Third-Party Liability: Appraisers Decatur Ventures, LLC v. Daniel, 485 F.3d 384 (7th Cir. 2007) Knuckles v. RBMG, Inc., 481 F. Supp. 2d 559 (S.D. W. Va. 2007) Kurz v. Werner, No. 070100591, 2008 WL 3473230 (Pa. Com. Pl. Phila. County Feb. 28, 2008) Third-Party Liability: Inspectors Camerone v. Phillips, No. CV03-0483400-S, 2007 WL 1953137 (Conn. Super. Ct. New Haven Jan. 17, 2007) Church v. Fleishour Homes, Inc., 874 N.E.2d 795 (Ohio Ct. App. 2007) Collins v. County Termite & Pest Control LLC, No. CL43632, 2007 WL 5731973 (Va. Cir. Ct. Loudoun County Nov. 29, 2007) Hendren v. Hall, No. 0616CV03558, 2007 WL 1705042 (Mo. Cir. Ct. Jackson County Apr. 5, 2007) Lydon v. Poudrier, No. CA05-0828A, 2007 WL 4953298 (Mass. Super. Ct. Plymouth County Oct. 1, 2007) Norman v. Nivica, No. CV-2005-008882, 2007 WL 4862200 (Ariz. Super. Ct. Maricopa County July 27, 2007) Robinson v. Brown, No. 05-CV-0492, 2007 WL 2403547 (Kan. Dist. Ct. Reno County June 8, 2007) Simone v. Homecheck Real Estate Servs., Inc., 840 N.Y.S.2d 398 (App. Div. 2007) Walter v. Barnett, No. 06-2-00015-2, 2007 WL 6002095 (Wash. Super. Ct. Columbia County Oct. 19, 2007) Third-Party Liability: Other Arellano v. Montoya (In re Arellano), 384 B.R. 586 (Bankr. D.N.M. 2008) I-20 Corridor Props., LLC v. Mahony Title Servs, LLC, 986 So. 2d 821 (La. Ct. App. 2008) Rankin v. Dault (In re Rankin), 396 B.R. 203 (E.D. Mich. 2008) Sign Ordinances Fourth La Costa Condo. Owners v. Seith, 71 Cal. Rptr. 299 (Ct. App. 2008) Godley Park Homeowners' Ass’n, Inc. v. Bowen, 649 S.E.2d 308 (Ga. Ct. App. 2007) Deceptive Trade Practices Act and Fraud Ajruli v. Possemato, No. CV-04-4002910-S, 2007 WL 2609569 (Conn. Super. Ct. Waterbury Apr. 4, 2007) Albarello, Inc. v. Carr, No. CV075010721S, 2007 WL 4801299 (Conn. Super. Ct. Dec. 31, 2007) Aquino v. Goldfadim, No. C-02-37203, 2008 WL 3088833 (Md. Cir. Ct. Carroll County Mar. 24, 2008) Athanasiou v. McWhinnie, No. CV2006-00797, 2008 WL 2763096 (Mass. Super. Ct. Bristol County May 28, 2008) Bafus/Dudley v. Aspen Realty, Inc., 2007 WL 4261759 (D. Idaho Nov. 30, 2007) Baker v. Sunbelt Business Brokers, No. A07-0514, 2008 WL 668608 (Minn. Ct. App. Mar. 11, 2008) Bankers Realty, Inc. v. Shiotsugu, No. B190143, 2008 WL 73691 (Cal. Ct. App. Jan. 8, 2008) Barret v. Moore, No. 06-2-14118-6, 2007 WL 5793482 (Wash. Super. Ct. Pierce County Aug. 9, 2007) Bloor v. Fritz, 180 P.3d 805 (Wash. Ct. App. 2008) Blyth v. McCrary, 646 S.E.2d 813 (N.C. Ct. App. 2007) Brown v. IM Realty, No. MER-L-1211-06, 2008 WL 2663089 (N.J. Super. Ct. Law Div. Mar. 26, 2008) Burke v. Sea Point Realtors, 947 A.2d 686 (N.J. Super. Ct. App. Div. 2008) Carmody v. Sultzbaugh, No. 401-02325-02, 2007 WL 2316039 (Tex. Dist. Ct. Collin County July 16, 2007) Casimir v. Sunrise Mtge. Inc., No. 06 C 1211, 2007 WL 2608783 (N.D. Ill. Aug. 31, 2007) Chelsea Condo. Unit Owners Ass'n v. 1815 A St. Condo. Group. LLC, 468 F. Supp. 2d 136 (D.D.C. 2007) Copyright 2009 National Associations of REALTORS® App 2-16 Childers v. Schwartz, 262 S.W.3d 698 (Mo. Ct. App. 2008) Chumley v. Today's Realty, Inc., 995 So. 2d 676 (La. Ct. App. 2008) Connecticut v. Royal Fin. Servs., LLC, No. CV074032754, 2008 WL 4683861 (Conn. Super. Ct. Oct 3, 2008) Consolidated Fund Mgmt. LLC v. Callaway, No. 200635960, 2008 WL 4837750 (Tex. Dist. Ct. Harris County July 17, 2008) Cullop v. Land Resource Co., No. 2:06-CV-207, 2007 WL 445823 (E.D. Tenn. Feb. 6, 2007) Elgersma v. Re/Max of Grand Rapids, No. 05-10539-CK, 2008 WL 4455629 (Mich. Cir. Ct. Kent County June 2, 2008) Finfer v. Favela, No. BC317103, 2008 WL 5716132 (Cal. Super. Ct. L.A. County Apr. 2, 2008) Foster v. Wintergreen Real Estate Co., No. 3:08cv00031, 2008 WL 4829674 (W.D. Va. Nov. 6, 2008) Friedler v. Palyompis, 845 N.Y.S.2d 347 (App. Div. 2007) Giddeon v. Weekley Homes, L.P., No. 2003-CI-14883, 2007 WL 5122969 (Tex. Dist. Ct. Bexar County Dec. 20, 2007) Goodale v. Langenberg, 243 S.W.3d 575 (Tenn. Ct. App. 2007) Grammer v. Asbury, No. F050176, 2007 WL 3105442 (Cal. Ct. App. Oct. 25, 2007) Grindinger v. Kixmiller, No. 2-06-221-CV, 2007 WL 529954 (Tex. App.–Fort Worth Feb. 22, 2007) Guest v. Rose, No. B189582, 2007 WL 2758640 (Cal. Ct. App. Sept. 24, 2007) Jackson v. Morris, No. 061101013, 2008 WL 2663164 (Pa. Com. Pl. Phila. County Mar. 7, 2008) Joung v. Shin, No. 029613, 2007 WL 512756 (Cal. Ct. App. Feb. 20, 2007) Kim v. Mansoori, 153 P.3d 1086 (Ariz. Ct. App.2007) Kopley Group V., L.P. v. Sheridan Edgewater Props., Ltd., 876 N.E.2d 218 (Ill. App. Ct. 2007) Laignel v. DeGrande, No. 07CV2654, 2008 WL 5100871 (Colo. Dist. Ct. Jefferson County Apr. 23, 2008) Marsh v. Wallace, No. 4:07CV60TSL-LRS, 2008 WL 4000809 (S.D. Miss. Aug. 22, 2008) Matzke v. Alderman, No. 07-2-00845-1, 2008 WL 547913 (Wash. Super. Ct. Benton County July 9, 2008) Orellana v. Chiera, No. CV0760004889S, 2008 WL 4779738 (Conn. Super. Ct. Oct. 10, 2008) Orland v. Kukielka, 836 N.Y.S.2d 252 (App. Div. 2007) Osterhaus v. Toth, 187 P.3d 126 (Kan. Ct. App. 2008) Partout v. Adams County Real Estate Inc., No. CV05-0001739, 2008 WL 1850811 (Idaho Dist. Ct. Adams County Mar. 17, 2008) Perez v. Cimini, No. CV075011036S, 2008 WL 1823065 (Conn. Super. Ct. Apr. 4, 2008) Pessler v. Metcalf, No. G036418, 2007 WL 1696996 (Cal. Ct. App. June 13, 2007) Phan v. Addison Spectrum, L.P., 244 S.W.3d 892 (Tex. App.–Dallas 2008) Pleasant v. Bradford, 260 S.W.3d 546 (Tex. App.–Austin 2008) Preview Props., Inc. v. Landis, 165 P.3d 1 (Wash. 2007) Quinlan v. Clasby, 879 N.E.2d 703 (Mass. App. Ct. 2008) Rhue v. Shay, No. B187688, 2007 WL 765957 (Cal. Ct. App. Mar. 15, 2007) Robinson v. Kilgore, No. 06-2-09080-8, 2007 WL 5447062 (Wash. Super. Ct. Pierce County Oct. 18, 2007) Rorig v. Thiemann, No. 1:05CV801, 2007 WL 2071909 (S.D. Ohio July 17, 2007) Rose v. Katsaras, No. B194202, 2007 WL 3151335 (Cal. Ct. App. Oct. 30, 2007) Ruddy v. REINV, No. CV-04-0412303-S, 2008 WL 5688343 (Conn. Super. Ct. Fairfield Sept. 24, 2008) S.N.R. Mgmt. Corp. v. Danube Partners 141, LLC, 659 S.E.2d 442 (N.C. Ct. App. 2008) Schlimmer v. Coldwell Banker Pacesetter Steel Realtors, No. 06-5384-G, 2007 WL 4247016 (Tex. Dist. Ct. Nueces County Nov. 1, 2007) Copyright 2009 National Associations of REALTORS® App 2-17 Schnellmann v. Roettger, 645 S.E.2d 239 (S.C. 2007) Schwartz v. Rockey, 932 A.2d 885 (Pa. 2007) Sewell v. D'Alessandro & Woodyard, Inc., No. 2:07-CV-343-FLM-29 SPC, 2008 WL 4459260 (M.D. Fla, Sept. 29, 2008) Sher v. Cella, 160 P.3d 1250 (Hawai’i Ct. App. 2007) Spencer v. Green, 842 N.Y.S.2d 445 (App. Div. 2007) Stussy v. Gabbert & Gabbert Co., No. A07-1875, 2008 WL 4133856 (Minn. Ct. App. Sept. 9, 2008) Sutton v. Ebby Halliday Real Estate Inc., No. 70049-86, 2007 WL 4885412 (Tex. Dist. Ct. Kaufman County Sept. 6, 2007) Tuccio Dev., Inc. v. Neumann, 960 A.2d 1071 (Conn. App. Ct. 2008) Valdez v. Downey Sav. & Loan Ass'n, Nos. 43, 46, 2007 WL 1140635 (N.D. Cal. Apr. 17, 2007) Warfield v. Stewart, No. 2:07-cv-332-T-27DNF, 2007 WL 2915912 (M.D. Fla. Oct. 5, 2007) Wehner v. Built-Rite, Inc., No. WOCV2002-000024, 2007 WL 5613344 (Mass. Super. Ct. Worcester County July 26, 2007) Williams v. Windermere Real Estate/East, Inc., No. 57756-5-I, 2007 WL 1180649 (Wash. Ct. App. Apr. 23, 2007) Woods v. Real Renters Ltd., No. 01 Civ. 0269 (Mhd), 2007 WL 656907 (S.D.N.Y. Mar. 1, 2007) Yslas v. Romero, No. B204762, 2008 WL 5394944 (Cal. Ct. App. Dec. 1, 2008) “Flipping” Guest v. Rose, No. B189582, 2007 WL 2758640 (Cal. Ct. App. Sept. 24, 2007) U.S. v. Kitchen, No. 2:07-CR-895 TS, 2008 WL 2997315 (D. Utah July 31, 2008) “As-Is” Clauses ERA Class.com, Inc. v. Stoddard, 987 So. 2d 1130 (Ala. Civ. App. 2007), cert. denied (Ala. Dec. 21, 2007) Hawkins v. Pridgen, No. BC326075, 2007 WL 2068585 (Cal. Super. Ct. L.A. County Feb. 26, 2007) Killough v. Shiels, 845 N.Y.S.2d 575 (App. Div. 2007) M&B Villas at Oak Hills LLC v. Oak Hills Manor LP, No. 2004-CI-03425, 2008 WL 3853289 (Tex. Dist. Ct. Bexar County May 30, 2008) Pessler v. Metcalf, No. G036418, 2007 WL 1696996 (Cal. Ct. App. June 13, 2007) Richards v. ABN AMRO Mtge. Group, Inc., 261 S.W.3d 603 (Mo. Ct. App. 2008) Commission Disputes/Procuring Cause Ace Realty & Appraisal, Inc. v. Schmiesing, No. 73-C3-07-638, 2007 WL 5516619 (Minn. Dist. Ct. Stearns County Nov. 2, 2007) Affiliated Brokers v. Alexander-Lewis, No. A112573, 2007 WL 61082 (Cal. Ct. App. Jan. 10, 2007) Amber Hotel Co. v. 4229 West 101st Assocs., No. BC320244, 2007 WL 4322374 (Cal. Super. Ct. L.A. County Oct. 23, 2007) AMC, Inc. v. Phan, No. G037001, 2007 WL 810578 (Cal. Ct. App. Mar. 19, 2007) American Dream Home Realty Corp. v. Tapia, 2007 WL 2089399 (N.J. Super Ct. App. Div. June 19, 2007) Antrim, Piper, Wenger, Inc. v. Lowe, 159 P.3d 215 (Kan. Ct. App. 2007) Argent Real Estate Servs., LLC v. Kaminski, No. A06-1769, 2007 WL 2998593 (Minn. Ct. App. Oct. 16, 2007) Ashbaugh v. Horvath, 859 N.E.2d 1260 (Ind. Ct. App. 2007) Axline v. Baisey, No. C07002187, 2008 WL 5083182 (Md. Cir. Ct. Frederick County July 10, 2008) B.P. Vance Real Estate, Inc. v. Tamir, 839 N.Y.S.2d 494 (App. Div. 2007) Baker v. Maclay Props. Co., No. 2006 CA 1000, 2007 WL 1300820 (La. Ct. App. May 4, 2007) Copyright 2009 National Associations of REALTORS® App 2-18 Banks v. Schutter, No. 08-2677, 2008 WL 4826285 (E.D. Pa. Nov. 6, 2008) Barnett v. Saizor, 994 So. 2d 668 (La. Ct. App. 2008) Beitler & Assoc., Inc. v. Way Off Broadway, LLC, No. B202735, 2008 WL 4228364 (Cal. Ct. App. Sept. 17, 2008) Ben Farmer Realty, Inc. v. Owens, 649 S.E.2d 771 (Ga. Ct. App. 2007) Berry v. Tilley, 838 N.Y.S.2d 647 (App. Div. 2007) Billingslea v. Brayson Homes, Inc., No. 1:04-CV-00962-JEC, 2007 WL 2118990 (N.D. Ga. July 20, 2007) Bogdanov v. Laflamme (In re Laflamme), 397 B.R. 194 (D.N.H. 2008) Bolton Conductive Sys., L.L.C. v. Trauben, No. 278552, 2008 WL 5056640 (Mich. Ct. App. Oct. 14, 2008) Brochu v. Santis, 939 A.2d 449 (R.I. 2008) BSP/Port Orange, LLC v. Water Mill Props., Inc., 969 So. 2d 1077 (Fla. Dist. Ct. App. 2007) Calhoun Realty Co. v. Ecklund, No. 27-CV06-8496, 2007 WL 4766449 (Minn. Dist. Ct. Hennepin County Oct. 30, 2007) Cannon v. Douglas Elliman, LLC, No. 06 Civ. 7092 (NRB), 2007 WL 4358456 (S.D.N.Y. Dec. 10, 2007) Canton v. Smeed, No. S-1500-CV-260701, 2008 WL 2345484 (Cal. Super. Ct. Kern County Apr. 30, 2008) Capital 1 Comm'l Group, Inc. v. Tortira, No. 274542, 2007 WL 1485865 (Mich. Ct. App. May 22, 2007) Cavagnaro v. Coldwell Banker Alfonso Realty, Inc., 995 So. 2d 754 (Miss. Ct. App. 2008) CB Richard Ellis Real Estate Servs., Inc. v. Spitz, 950 A.2d 704 (D.C. 2008) Century 21 Access Am. v. Palomino, No. CV054017953S, 2007 WL 1675658 (Conn. Super. Ct. May 23, 2007) Charles Dunn Co. v. Kymm Family Trust, No. AR9000, 2008 WL 5459887 (Cal. Super. Ct. Dec. 15, 2008) Childers v. Schwartz, 262 S.W.3d 698 (Mo. Ct. App. 2008) City Ctr. Real Estate, Inc. v. Berger, 833 N.Y.S.2d 75 (App. Div. 2007) Commercial Ventures, Inc. v. Rex M. & Lynn Lea Family Trust, 177 P.3d 955 (Idaho 2008) Comtide Holdings, LLC v. Booth Creek Mgmt. Corp., 554 F. Supp. 2d 821 (S.D. Ohio 2008) Corporate Props., Ltd. v. Hershey Co., No. CV 05-231-S-MHW, 2007 WL 496380 (D. Idaho Feb. 13, 2007) Dabbs v. SRE, Inc., 992 So. 2d15 (Ala. Civ. App. 2008) Desgrange v. Waser, No. 4010061707, 2008 WL 2901986 (Tex. Dist. Ct. Collin County June 4, 2008) Devine Real Estate v. Brennan, 839 N.Y.S.2d 581 (App. Div. 2007) Domico v. Downey, No. 06-CV-02474-BMS, 2007 WL 2850328 (E.D. Pa. July 19, 2007) Donahue v. Signature Group of Sarasota LLC, No. 2006 CA 11500, 2007 WL 4854335 (Fla. County Court Sarasota County Apr. 24, 2007) Dorian M. Bennett, Inc. v. Shankle, 974 So. 2d 777 (La. Ct. App. 2007) Dorian M. Bennett, Inc. v. Shankle, No. 02-1950, 2007 WL 4901083 (La. Civ. Dist. Ct. Orleans Parish Mar. 19, 2007) Dover Realty Co. v. Pecce, 671 S.E.2d 257 (Ga. Ct. App. 2008) Eitel v. Owen, No. 2007-CA-002164-MR, 2008 WL 4271698 (Ky. Ct. App. Sept. 19, 2008) ERA Muscle Real Estate Co. v. Gammon, No. A07-0362, 2008 WL 1971519 (Minn. Ct. App. May 6, 2008) Exit A Plus Realty v. Zuniga, 930 A.2d 491 (N.J. Super. Ct. App. Div. 2007) F. Richard Wolff & Son, Inc. v. Tutora, 856 N.Y.S.2d 241 (App. Div. 2008) FGH Realty, LLC v. Centex Homes, LLC, 2008 WL 4933931 (N.J. Super. Ct. App. Div. Nov. 20, 2008) Fischer v. RWSP Realty, LLC, 862 N.Y.S.2d 539 (App. Div. 2008) Franklin v. Blount, No. 2006 CA 0847, 2007 WL 437691 (La. Ct. App. Feb. 9, 2007) Franson v. Northcliff Dev., No. CV07-00909, 2008 WL 5723903 (Nev. Dist. Ct. Washoe County Jan. 13, 2008) Copyright 2009 National Associations of REALTORS® App 2-19 Gabrielli v. Roundout, L.L.C., No. 1:07-CV-050, 2007 WL 2406905 (N.D.N.Y. Aug. 21, 2007) George v. Martin, No. 2:06-CV-1112-PMP-GWF, 2007 WL 4631263 (D. Nev. Dec. 27, 2007) GK Realty Servs., LLC v. Stopar, No. A-2142-06T5, 2008 WL 657126 (N.J. Super. Ct. App. Div. Mar. 13, 2008) Goodstein Realty Boca Raton v. Gelinas (In re Gelinas), No. 06-1356-BKC-PGU-A, 2007 WL 1184075 (Bankr. S.D. Fla. Apr. 18, 2007) Granger v. Schachenmayr, 857 N.Y.S.2d 239 (App. Div. 2008) Gray & Co. Realtors, Inc. v. Atlantic Hous. Fdn., Inc., 228 S.W.3d 431 (Tex. App.–Dallas 2007) Green v. Betsy Wilson Realty, No. 07-0133, 2008 WL 5691207 (Ky. Cir. Ct. Boyle County Aug. 29, 2008) Halstead Brooklyn, LLC v. 96-98 Baltic, LLC, 854 N.Y.S.2d 437 (App. Div. 2008) Hare v. McConnell, No. 27-CV-07-13270, 2008 WL 2414325 (Minn. Dist. Ct. Hennepin County Feb. 5, 2008) Hentze-Dor Real Estate, Inc. v. D’Allesio, 836 N.Y.S.2d 265 (App. Div. 2007) Hill v. Boozer, 658 S.E.2d 268 (Ga. Ct. App. 2008) Hinckley v. Gould, Cooksley, Fennel, O'Neill, Marine, Carter & Hafner, P.A., No. 5D06-4245, 2007 WL 4546767 (Fla. Dist. Ct. App. Dec. 28, 2007) Hitt v. Homes & Land Brokers, Inc., 993 So. 2d 1162 (Fla. Dist. Ct. App. 2008) Homespring, LLC v. Hyung Young Lee, 866 N.Y.S.2d 212 (App. Div. 2008) Horning Group, Inc. v. Wayland, No. 06-CA-49, 2007 WL 2893427, 2007-Ohio-5357 (Ohio Ct. App. Sept. 27, 2007) Horrow Sports Ventures, LLC v. Anschutz Entertainment Group, Inc., 2008 WL 4646913 (N.J. Super. Ct. App. Div. 2008) Hunziker & Assocs. Inc. v. Johnson, No. LACV37220, 2007 WL 5029492 (Iowa Dist. Ct. Boone County Aug. 23, 2007) In re Gunn, No. 08-43172, 2008 WL 3548001 (Bankr. N.D. Cal. Aug. 11, 2008) In re Olympus Constr., LC, 173 P.3d 192 (Utah Ct. App. 2007) Jenson v. Mohave Homes & Land, Inc., No. CV2006-002611, 2008 WL 4868194 (Ariz. Super. Ct. Maricopa County Apr. 25, 2008) Johnson Props. Inc. v. Miller, No. 05 L 541, 2007 WL 5395711 (Ill. Cir. Ct. St. Clair County Sept. 25, 2007) Kalmon Dologin Affiliates Inc. v. Atlantic Realty, LLC, No. 242/05, 2007 WL 1364530 (N.Y. Sup. Ct. Kings County Mar. 12, 2007) Kaplan v. Patriot Real Estate, Inc., No. 07-ADMS-40013, 2008 WL 4411310 (Mass. App. Div. Sept. 18, 2008) Karlsson Group, Inc. v. Langley Farm Inv., LLC, No. CV-07-0457-PHX-PGR, 2008 WL 4183025 (D. Ariz. Sept. 8, 2008) Kennedy v. Kennedy, No. 1:08-00891, 2008 WL 4103991 (S.D. W. Va. Aug. 29, 2008) Kentucky Real Estate Comm'n v. Hilliard Fin., LLC, 246 S.W.3d 910 (Ky. Ct. App. 2008) Klein v. Antebi, 832 N.Y.S.2d 904 (Sup. Ct. 2007) Klein v. Antebi, 861 N.Y.S.2d 143 (App. Div. 2008) Lake Sue Dev. Co. v. Keewin Real Prop. Co., 950 So. 2d 1280 (Fla. Dist. Ct. App. 2007) Landover Corp. v. Bellevue Master LLC, 252 Fed. Appx. 800 (9th Cir. 2007) Lane v. Floyd, 159 P.3d 1240 (Or. Ct. App. 2007) Larson v. Johnson, No. CIV 07-0063-PCT-SMM, 2007 WL 3390883 (D. Ariz. Nov. 13, 2007) Liggett Realtors, Inc. v. Gresham, 831 N.Y.S.2d 59 (App. Div. 2007) Location Realty Inc. v. Colaccino, 949 A.2d 1189 (Conn. 2008) Mabey v. Maggas, No. M2006-02689-COA-R3-CV, 2007 WL 2713726 (Tenn. Ct. App. Sept. 18, 2007) Marlowe v. D.R. Horton Inc., No. RG05215756, 2007 WL 4976566 (Cal. Super. Ct. Alameda County May 7, 2007) Massof v. Lages (In re Lages), 386 B.R. 590 (Bankr. W.D. Pa. 2008) Copyright 2009 National Associations of REALTORS® App 2-20 McAfee Enters., Inc. v. 6006 of Jacksonville, Inc., No. 16-2006-CA-00477, 2008 WL 2550695 (Fla. Cir. Ct. Duval County Jan. 30, 2008) McAlary v. Parno, No. RIC459887, 2007 WL 5391097 (Cal. Super. Ct. Dec. 19, 2007) McCamish v. Land Resources, LLC, No. 3:05-CV-501, 2007 WL 3120804 (E.D. Tenn. Oct. 23, 2007) McClure v. D.R. Horton, Inc., 2008 WL 5449178 (Cal. Super. Ct. S.F. County Aug. 14, 2008) McDonald v. Coldwell Banker, 543 F.3d 498 (9th Cir. 2008) McGrath v. Poppleton, 550 F. Supp. 2d 564 (D.N.J. 2008) Monahan v. Lewis, 858 N.Y.S.2d 812 (App. Div. 2008) Moody Realty Co. v. Huestis, 237 S.W.3d 666 (Tenn. Ct. App. 2007) Moon v. Wilson, No. 271245, 2007 WL 258411 (Mich. Ct. App. Jan. 30, 2007) Moser v. Devine Real Estate, Inc., 839 N.Y.S.2d 843 (App. Div. 2007) Nemeroff v. Coby Group, 864 N.Y.S.2d 25 (App. Div. 2008) Nitco Holding Corp. v. Boujikian, 491 F.3d 1086 (9th Cir. 2007) Original Log Homes of Minn. v. Merrill R. Anderson Trust, No. A06-950, 2007 WL 1191700 (Minn. Ct. App. Apr. 24, 2007) Osta Realty Inc. v. Patel, No. 04-A-15602-6, 2007 WL 925665 (Ga. Super. Ct. DeKalb County Jan. 25, 2007) Oxford Bus. Brokers, Inc. v. Moriarty, No. 07-ADMS-10061, 2008 WL 4456754 (Mass. App. Div. Sept. 25, 2008) Pargar, LLC v. Jackson, 670 S.E.2d 547 (Ga. Ct. App. 2008) Playa Marel v. LKS Acquisitions, Inc., No. C-3-06-366, 2007 WL 3342450 (S.D. Ohio Nov. 6, 2007) Posson v. Hayes, 829 N.Y.S.2d 286 (App. Div. 2007) Posson v. Przestrzelski, 870 N.Y.S.2d 147 (App. Div. 2008) Prime Comm'l, L.L.C. v. Royner, 861 N.Y.S.2d 435 (App. Div. 2008) Prime Props., Inc. v. Estate of Curry, 2008 WL 5245303 (N.J. Super. Ct. App. Div. Dec. 18, 2008) Proffitt v. Stichl, No. 02-SV-103, 2007 WL 5247863 (Ga. Super. Ct. Coweta County Oct. 24, 2007) Realty Ctr. New Homes Div., LLC v. Dowlen Constr., LLC, No. E2008-00137-COA-R3-CV, 2008 WL 5423997 (Tenn. Ct. App. Dec. 30, 2008) Ripps v. Powers, No. 07-0832-CG-B, 2008 WL 5428195 (S.D. Ala. Dec.31, 2008) River City Realtors Inc. v. Mel Foster Co., No. 108694, 2008 WL 4389866 (Iowa Dist Ct. Scott County June 5, 2008) River Oaks Mgmt. v. Brown, No. 3:06-CV-00451-S, 2007 WL 2571909 (W.D. Ky. Sept. 4, 2007) Roberts v. Coldwell Banker Kinard Realty, 648 S.E.2d 442 (Ga. Ct. App. 2007) Rudd v. Mingo Tribal Preservation Trust, No. CV-05-467-E-BLW, 2007 WL 1455878 (D. Idaho Mar. 29, 2007) Ruske v. Cherrier Realty Corp., No. 08-ADMS-70001, 2008 WL 4200579 (Mass. App. Div. Sept. 8, 2008) RWSP Realty, LLC v. Agusta, 840 N.Y.S.2d 608 (App. Div. 2007) Sachs v. Lesser, 163 P.3d 662 (Utah Ct. App. 2007) Sachs v. Lesser, No. 20070472, 2008 WL 5214373 (Utah Dec. 16, 2008) Salawitch v. Thalheimer, No. 03Co6006634, 2008 WL 5459450 (Md. Cir. Ct. Baltimore County May 20, 2008) Salazar v. Interland, Inc., 62 Cal. Rptr. 3d 24 (Ct. App. 2007) Sammarone v. Bovino, 928 A.2d 140 (N.J. Super. Ct. App. Div. 2007) Saucier v. Coldwell Banker Joseph M. Endry Realty, 291 Fed. Appx. 674 (5th Cir. 2008) Scachitti v. DMC Real Estate Dev., Inc., No 6:07-CV-1003-Orl-19DAB, 2008 WL 4853617 (M.D. Fla. Nov. 10, 2008) Schexnayder v. Gish, 948 So. 2d 1259 (La. Ct. App. 2007) Schexnayder v. Gish, 980 So. 2d 65 (La. Ct. App. 2008) Copyright 2009 National Associations of REALTORS® App 2-21 Schickedanz Bros.-Riviera Ltd. v. Harris, 996 So. 2d 884 (Fla. Dist. Ct. App. 2008) Schutter v. Herskowitz, No. 07-3823, 2008 WL 3911050 (E.D. Pa. Aug. 22, 2008) Schwartz v. Straddella Invs. Inc., 2008 WL 1745573 (Cal. Super. Ct. Feb 28, 2008) Sclafini Inv. Inc. v. Barton, No. 05-4098-E, 2008 WL 517529 (Tex. Dist. Ct. Dallas County Feb. 1, 2008) Sellers v. Gomez, No. 08-05-00308-CV, 2008 WL 2966994 (Tex.–App. El Paso July 31, 2008) Shaffter v. Creative Capital Leasing Group, LLC, 83 Cal. Rptr. 3d 19 (Ct. App. 2008) Silvio Benedetto Assocs., Inc. v. Porricelli, No. CV075003985S, 2007 WL 2200446 (Conn. Super. Ct. July 2, 2007) Sold Inc. v. Alvarez, No. 06 M5 183, 2008 WL 5235487 (Ill. Cir. Ct. Cook County Apr. 10, 2008) Sotheby's Int'l Realty, Inc. v. Black, No. 06 Civ. 1725(GEL), 2007 WL 4436145 (S.D.N.Y. Dec. 17, 2007) Stepp v. 264 Glenarm, LLC, No. GC035813, 2007 WL 2197681 (Cal. Super. Ct. L.A. County Mar. 19, 2007) Stocker v. Boatner, No. D1GN07003459, 2008 WL 5638323 (Tex. Dist. Ct. Travis County Dec. 10, 2008) Striker Inv. Realty v. Martin, 2007 WL 1628089 (N.J. Super. Ct. App. Div. June 7, 2007) Strum v. Greenville Timberline, LLC, 652 S.E.2d 307 (N.C. Ct. App. 2007) Tahoe Docks Ltd. v. Carreau, No. CV06-00294, 2008 WL 2447533 (Nev. Dist. Ct. Washoe County Apr. 15, 2008) Tom Heal Comm’l Real Estate, Inc. v. York, 167 P.3d 523 (Utah Ct. App. 2007) Tomlinson Black N. Idaho Inc. v. Kirk-Hughes, No. 06-118-N-EJL, 2008 WL 818257 (D. Idaho Mar. 24, 2008) Tornbeck v. Iannelli, No. CA2006-10-085, 2007 WL 2482670, 2007-Ohio-4539 (Ohio Ct. App. Sept. 4, 2007) Tosco v. Baldridge Real Estate, Inc., No. 07-324, 2008 WL 2705543 (E.D. Pa. July 10, 2008) Trezevant Realty Corp. v. Threlkeld, No. W2007-01572-COA-R3-CV, 2008 WL 4613582 (Tenn. Ct. App. Oct. 14, 2008) Twitchell v. Paris, No. 2:06-0283-KJD-GWF, 2007 WL 2875161 (D. Nev. Sept. 27, 2007) United Multifamily Corp. v. Mayo Eight, LLC, 72 Mass. App. Ct. 1102, 2008 WL 2338495 (June 10, 2008) Valdina v. Martin, 849 N.Y.S.2d 365 (App. Div. 2008) Vision Realty, Inc. v. Kohler, 164 P.3d 330 (Or. Ct. App. 2007) Ward v. Seibel, No. 1:06-CV-00036, 2007 WL 4811563 (D. Colo. Nov. 2, 2007) Wayne Boykin & Assocs. v. Tinsley, No. M2006-02467-COA-R3-CV, 2008 WL 820512 (Tenn. Ct. App. Mar. 26, 2008), cert. denied (Tenn. Oct. 27, 2008) Weber, Hodges & Godwin Comm’l Real Estate Servs., LLC v. Cook, 650 S.E.2d 834 (N.C. Ct. App. 2007) West Realty Inc. v. Fox, No. LACV 033178, 2008 WL 3927127 (Iowa Dist. Ct. Dallas County Apr. 30, 2008) West Shell Comm'l, Inc. v. NWS, LLC, No. CA2006-06-154, 2007 WL 313469, 2007-Ohio-460 (Ohio Ct. App. Feb. 5, 2007) West v. Club at Spanish Peaks, L.L.C., 186 P.3d 1228 (Mont. 2008) Whitman Realty Group, Inc. v. Galano, 838 N.Y.S.2d 585 (App. Div. 2007) Williams v. Pintz, No. CL0700727-00, 2008 WL 5473287 (Va. Cir. Ct. Hanover County Sept. 18, 2008) Winick Realty Group LLC v. Austin Assocs., 857 N.Y.S.2d 114 (App. Div. 2008) Wrenn v. Southern States Lexington Corp., Inc., No. 2007-CA-000292-MR, 2008 WL 399632 (Ky. Ct. App. Feb. 15, 2008) Wyatt v. Cavan Comm'l LLC, No. CV2006-012707, 2008 WL 5505199 (Ariz. Super. Ct. Maricopa County Nov. 14, 2008) Young v. Wardley Corp., 182 P.3d 412 (Utah Ct. App. 2008) Zaleski v. North Metro Real Estate, Inc., No. L-000054-05, 2007 WL 1650325 (N.J. Super. Law Div. Sussex County Feb. 2, 2007) Zoccoli v. DBSI, Inc., No. CV-08-1339-PHX-GMS, 2008 WL 5381579 (D. Ariz. Dec. 23, 2008) Copyright 2009 National Associations of REALTORS® App 2-22 Escrow Mishandling Boyd v. New Way Props. LLC, No. 53-2007CA-007835-0000-LK, 2008 WL 5521426 (Fla. Cir. Ct. Polk County Oct. 13, 2008) Broadmoor Ellsworth v. Uhl, No. 06-CV-4519, 2007 WL 2349790 (Colo. Dist. Ct. Denver County Apr. 5, 2007) Lowenbrau Buttenheim USA v. Rudin, No. A 473304, 2007 WL 5035773 (Nev. Dist. Ct. Dec. 19, 2007) Frivolous Lawsuits Commercial Ventures, Inc. v. Rex M. & Lynn Lea Family Trust, 177 P.3d 955 (Idaho 2008) Grabel v. Ventura, No. E043381, 2008 WL 2690747 (Cal. Ct. App. July 10, 2008) Hilton & Hyland Real Estate, Inc. v. Loggans, No. B193322, 2008 WL 497165 (Cal. Ct. App. Feb. 26, 2008) Jones v. Mystic Harbour Corp., No. AMD 08-1047, 2008 WL 5283031 (D. Md. Dec. 17, 2008) Just Like New Homes, Inc. v. Sun Mgmt., Inc., 2008 WL 299267 (N.J. Super. Ct. App. Div. Feb. 5, 2008) Lair v. Hendrickson, No. C054514, 2008 WL 2861651 (Cal. Ct. App. July 25, 2008) Namoury v. Tibbetts, No. 3:04-cv-599 (WWE), 2008 WL 4696066 (D. Conn. Oct. 23, 2008) Note Purchase Co. of Ga. LLC v. Brenda Lee Strickland Realty, 654 S.E.2d 393 (Ga. Ct. App. 2007) Paas v. Labasan, No. LC076087, 2008 WL 2571375 (Cal. Super. Ct. L.A. County Apr. 1, 2008) Sellers v. Gomez, No. 08-05-00308-CV, 2008 WL 2966994 (Tex. App.–El Paso July 31, 2008) Terra Venture Inc. v. JDN Real Estate-Overland Park, L.P., 242 F.R.D. 600 (D. Kan. 2007) Weintraub Fin. Servs. Inc. v. Mirkin, No. BC364025, 2008 WL 4683448 (Cal. Super. Ct. L.A. County Mar. 26, 2008) Lockboxes California v. Prosser, No. G037953, 2007 WL 4239988 (Cal. Ct. App. Dec. 4, 2007) Relocation Companies Asuamah v. Haley, 666 S.E.2d 426 (Ga. Ct. App. 2008), cert. granted (Ga. Feb. 10, 2009) Chermak v. Wu, No. 62-C6-06-007631, 2007 WL 1760570 (Minn. Dist. Ct. Ramsey County Jan. 10, 2007) Affinity Groups Baird & Warner Residential Sales, Inc. v. Cendant Mobility Servs., Inc., No. 04 C 6788, 2007 WL 4365360 (N.D. Ill. Dec. 13, 2007) Licensing Issues Bemenderfer v. Dep't of Bus. & Prof'l Reg., 955 So. 2d 659 (Fla. Dist. Ct. App. 2007) California v. Prosser, No. G037953, 2007 WL 4239988 (Cal. Ct. App. Dec. 4, 2007) Clark v. Tyrrell, 750 N.W.2d 364 (Neb. Ct. App. 2008) Connecticut v. Chapulis, No. CR060121351S, 2007 WL 1828082 (Conn. Super. Ct. June 5, 2007) Dupont v. N.H. Real Estate Comm'n, 956 A.2d 316 (N.H. 2008) Farris v. Mississippi Real Estate Comm'n, 994 So. 2d 229 (Miss. Ct. App. 2008), cert. denied (Miss. Nov. 6, 2008) Garcia v. Dep't of Bus. & Prof'l Reg., 988 So. 2d 1199 (Fla. Dist. Ct. App. 2008) Gibbons v. Bureau of Prof'l & Occ. Affairs, 921 A.2d 551 (Pa. Commw. Ct. 2007) Goodson v. Fla. Dep't of Bus. & Prof'l Reg., 978 So. 2d 195 (Fla. Dist. Ct. App. 2008) Kentucky Real Estate Comm'n v. Hilliard Fin., LLC, 246 S.W.3d 910 (Ky. Ct. App. 2008) McGregor v. Kansas Real Estate Comm'n, No. 08-2041-JWL, 2008 WL 4540927 (D. Kan. Oct. 8, 2008) Copyright 2009 National Associations of REALTORS® App 2-23 N.J. Real Estate Comm'n v. Nicklus, 2007 WL 4179391 (N.J. Super. Ct. App. Div. Nov. 28, 2007) Palmer v. Mississsippi Real Estate Comm'n, No. 2007-C01660-COA, 2008 WL 5227217 (Miss. Ct. App. Dec. 16, 2008) Quilles v. Bender, No. 06 C 4360, 2007 WL 1099477 (N.D. Ill. Apr. 10, 2007) River Oaks Mgmt. v. Brown, No. 3:06-CV-00451-S, 2007 WL 2571909 (W.D. Ky. Sept. 4, 2007) Robinson v. N.H. Real Estate Comm'n, 958 A.2d 958 (N.H. 2008) Romano v. Dep't of Bus. & Prof'l Lic'g, 948 So. 2d 938 (Fla. Dist. Ct. App. 2007) Schutter v. Herskowitz, No. 07-3823, 2008 WL 3911050 (E.D. Pa. Aug. 22, 2008) Sherman v. Dari, No. CIV. S-06-1217 GED GGH PS, 2007 WL 3274365 (E.D. Cal. Nov. 5, 2007) Skynet Corp. v. Slattery, No. 06-CV-218-JM, 2007 WL 817638 (D.N.H. Mar. 13, 2007) Stroman Realty, Inc. v. Antt, 528 F.3d 382 (5th Cir. 2008) Stroman Realty, Inc. v. Martinez, 505 F.3d 658 (7th Cir. 2007) Terway v. Real Estate Agency, 196 P.3d 1022 (Or. Ct. App. 2008) Transaction Advisory Servs., LLC v. Silver Bar Holding, LLC, 831 N.Y.S.2d 159 (App. Div. 2007) Breach of Contract Baird & Warner Residential Sales, Inc. v. Cendant Mobility Servs., Inc., No. 04 C 6788, 2007 WL 4365360 (N.D. Ill. Dec. 13, 2007) Baker v. Gilhooly, No. CV065003939, 2008 WL 3853436 (Conn. Super. Ct. July 24, 2008) Bischoff v. Cook, 185 P.3d 902 (Haw. Ct. App. 2008) Buntz v. Rysdahl, No. 16-CV-06-308, 2008 WL 3863912 (Minn. Dist. Ct. Cook County Feb. 1, 2008) Clark Lawn Serv. Inc. v. Dick, No. 49D06-0510-PL-040374, 2008 WL 4910659 (Ind. Super. Ct. Marion County July 31, 2008) Delta Media Group v. Kee Group, Inc., No. 5:07CV01597, 2007 WL 3232432 (N.D. Ohio Oct. 31, 2007) Dickson v. Hendrickson, No. 05-2-10866-1, 2008 WL 5083169 (Wash. Super. Ct. Pierce County Mar. 10, 2008) EHM-Meadows LLC v. Conley, No. GIC853810, 2007 WL 3194084 (Cal. Super. Ct. S.D. County March 8, 2007) Eitel v. Caldwell, No. 2005-03289, 2007 WL 2197736 (Tex. Dist. Ct. Harris County May 22, 2007) ERA Franchise Sys., Inc. v. Brager & Assoc., Inc., No. 1:06-cv-1861, 2007 WL 2238161 (E.D. Cal. Aug. 2, 2007) ERA Franchise Sys., Inc. v. Huie, No. CIV S-07-0421, 2008 WL 4754689 (E.D. Cal. Oct. 23, 2008) ERA Franchise Sys., Inc. v. Rancho Props., Inc., No.1:07cv0485, 2007 WL 2317144 (E.D. Cal. Aug. 7, 2007) Grindinger v. Kixmiller, No. 2-06-221-CV, 2007 WL 529954 (Tex. App.–Fort Worth Feb. 22, 2007) Harsch Props., Inc. v. Nicholas, 932 A.2d 1045 (Vt. 2007) Home Port Developers, Inc. v. Warner, No. E-07-054, 2008 WL 4603277, 2008-Ohio-5389 (Ohio Ct. App. Oct. 17, 2008) Jack v. Horman, No. A06-362, 2007 WL 47696 (Minn. Ct. App. Jan. 9, 2007) Mandell v. Murray, No. 53-2006-CA-000337-000-00 (07), 2008 WL 2901899 (Fla. Cir. Ct. Polk County May 2, 2008) Norman Bobrow & Co. v. Theory, LLC, 857 N.Y.S.2d 541 (App. Div. 2008) Realmuto v. Ross Provence & Assocs., No. D047856, 2007 WL 1748076 (Cal. Ct. App. June 19, 2007) Rorig v. Thiemann, No. 1:05CV801, 2007 WL 2071909 (S.D. Ohio July 17, 2007) Superior Service v. Buddy Adams & Assocs., No. 03-0899, 2007 WL 4983187 (Ky. Cir. Ct. Warren County Dec. 4, 2007) Weichert Real Estate Affiliates, Inc. v. Gaston, No. 06-3452, 2007 WL 4590480 (D.N.J. Nov. 8, 2007) Copyright 2009 National Associations of REALTORS® App 2-24 Trademark Issues Century 21 Real Estate LLC v. Paramount Home Sales, Inc., No. 06-CV-2861, 2007 WL 2403397 (E.D.N.Y. Aug. 20, 2007) Century 21 Real Estate LLC v. Raritan Bay Realty, Ltd., No. CV-07-1455, 2008 WL 4190955 (E.D.N.Y. Sept. 3, 2008) Century 21 Real Estate LLC v. Crawford Realty, LLC, No. 07-4126 (SDW), 2008 WL 859530 (D.N.J. Feb. 29, 2008) ERA Franchise Sys., Inc. v. Stapp, No. CIV S-07-0418 WBS DAD, 2007 WL 4277905 (E.D. Cal. Dec. 4, 2007) Evans v. Trimont Land Co., No. 06CV00503(WBS), 2007 WL 4322385 (E.D. Cal. Sept. 11, 2007) HER, Inc. v. RE/MAX First Cherie, LLC, 468 F. Supp. 2d 964 (S.D. Ohio 2007) Section 1031 Exchanges Broadmoor Ellsworth v. Uhl, No. 06-CV-4519, 2007 WL 2349790 (Colo. Dist. Ct. Denver County Apr. 5, 2007) Callicutt v. Prof'l Servs. of Potts Camp, Inc., 974 So. 2d 216 (Miss. 2007) Crown Enters., Inc. v. Equity Indus. Partners Corp., No. 07-14842, 2008 WL 2324116 (E.D. Mich. May 29, 2008) Palter v. Blackhawk, No. CGC07465159, 2008 WL 5575053 (Cal. Super. Ct. S.F. County Nov. 14, 2008) U.S. v. Carpenter, 494 F.3d 13 (1st Cir. 2007) Miscellaneous Blyth v. McCrary, 646 S.E.2d 813 (N.C. Ct. App. 2007) Carter v. IRES Co., No. 06CC12258, 2008 WL 4287130 (Cal. Super. Ct. Orange County Apr. 8, 2008) Century 21 Maselle & Assocs., Inc. v. Smith, 965 So. 2d 1031 (Miss. 2007) Clymer v. Pickford Realty, Ltd., No. D051032, 2008 WL 4684812 (Cal. Ct. App. Oct. 24, 2008) Countrywide Home Loans v. Thitchener, 192 P.3d 243 (Nev. 2008) Dutschke v. Jim Russell Realtors, Inc., No. 2007-CA-001146-MR, 2008 WL 2942093 (Ky. Ct. App. Aug. 1, 2008) Eichelbaum v. Douglas Elliman, LLC, 859 N.Y.S.2d 145 (App. Div. 2008) Evans v. Singer, 518 F. Supp. 2d 1134 (D. Ariz. 2007) Field v. Costa, 958 A.2d 1164 (Vt. 2008) Fradella v. Seaberry, 952 So. 2d 165 (Miss. 2007) Goodstein Realty Boca Raton v. Gelinas (In re Gelinas), No. 06-1356-BKC-PGU-A, 2007 WL 1184075 (Bankr. S.D. Fla. Apr. 18, 2007) Grub & Ellis Co. v. Herzog, No. B197092, 2008 WL 944150 (Cal. Ct. App. Apr. 9, 2008) Guest v. Rose, No. B189582, 2007 WL 2758640 (Cal. Ct. App. Sept. 24, 2007) Hackman v. Dickerson Realtors, Inc., 520 F. Supp. 2d 984 (N.D. Ill. 2007) Hale v. ReMax Realty, 184 P.3d 858 (Idaho 2008) Harrington v. Dryer, 937 A.2d 77 (Conn. Super. Ct. 2007) Home Selling Assistance, Inc. v. Advance Realty, Inc., No. RDB-06-3397, 2008 WL 782473 (D. Md. Mar. 20, 2008) Igo v. Re/Max Int'l Inc., 83 Pa. D & C 4th 16, 2007 WL 2985289 (Com. Pl. Beaver County July 2, 2007) Jack v. Horman, No. A06-362, 2007 WL 47696 (Minn. Ct. App. Jan. 9, 2007) Lawrence v. Palos Verdes Realty, Inc., Nos. B194901, B196773, 2008 WL 3845449 (Cal. Ct. App. Aug. 19, 2008) Lewton v. Bob Spain Real Estate Servs., Inc., No. 26136-1-III, 2008 WL 934100 (Wash. Ct. App. Apr. 8, 2008) Mainstreet Org. of Realtors v. Calumet City, 505 F.3d 742 (7th Cir. 2007) Malad, Inc. v. Miller, 199 P.3d 623 (Ariz. Ct. App. 2008) Miles v. Bontempo, No. RCVRSO92818, 2008 WL 4210708 (Cal. Super. Ct. San Bernardino County Feb. 14, 2008) Copyright 2009 National Associations of REALTORS® App 2-25 Miller v. Coldwell Baker Hunter Realty, No. CV-06-589925, 2008 WL 52335452 (Ohio Com. Pl. Cuyahoga County Oct. 7, 2008) Miller v. Lockport Realty Group, Inc., 878 N.E.2d 171 (Ill. App. Ct. 2007) Moran v. Erk, 872 N.Y.S.2d 696 (2008) Morf v. N. Cent Miss. Bd. of Realtors, Inc., No. 2007-CA-00839-COA, 2008 WL 2806593 (Miss. Ct. App. July 22, 2008) Moser v. Devine Real Estate, Inc., 839 N.Y.S.2d 843 (App. Div. 2007) Namoury v. Tibbetts, No. 3:04-cv-599 (WWE), 2008 WL 4696066 (D. Conn. Oct. 23, 2008) New York v. Evens, 887 N.Y.S.2d 848 (County Ct. Essex County 2007) Razink v. Krutzig, 746 N.W.2d 644 (Minn. Ct. App. 2008) Realmuto v. Ross Provence & Assocs., No. D047856, 2007 WL 1748076 (Cal. Ct. App. June 19, 2007) Schutter v. Herskowitz, No. 07-3823, 2008 WL 4822012 (E.D. Pa. Nov. 6, 2008) Schwalb v. Kulaski, 832 N.Y.S.2d 650 (App. Div. 2007) Spencer v. Green, 842 N.Y.S.2d 445 (App. Div. 2007) Twitty v. The Quay Co., No. CA-05-24125, 2007 WL 2301457 (Md. Cir. Ct. Prince George's County) U.S. v. Fazio, 487 F.3d 646 (8th Cir. 2007) Udoinyion v. RE/MAX of Atlanta, 657 S.E.2d 644 (Ga. Ct. App. 2008) Wavestone Props. LLC v. Fortune Dev. Sales Corp., 978 So. 2d 830 (Fla. Dist. Ct. App. 2008) Whitman Realty Group, Inc. v. Galano, 838 N.Y.S.2d 585 (App. Div. 2007) Winter Park Real Estate & Inv., Inc. v. Anderson, 160 P.3d 399 (Colo. Ct. App. 2007) Copyright 2009 National Associations of REALTORS® App 2-26 Appendix 3: Statutes and Regulations by Problem Area Agency: Dual Agency Ga. Comp. R. & Regs. 520-1-.10 (2007) Kan. Admin. Regs. § 86-3-26a (2007) Mont. Admin. R. 24.210.641(2) (2007) N.H. Code R. Rea 404.04(j)-(l) (2007) N.H. Code R. Rea. 701.01 (2007) Or. Admin. R. 863-015-0200 (2008) Or. Admin. R. 863-015-0205 (2008) Or. Admin. R. 863-015-0210 (2008) R.I. Gen. Laws § 5-20.6-2 (2007) R.I. Gen. Laws § 5-20.6-6 (2007) Vt. Real Estate Commn R. 4.4 (2008) Agency: Buyer Representation 128 Nev. Reg. Admin. Regs. reg. no. 165-07, § 3 (Apr. 17, 2008) (not yet codified into N.A.C. tit. 645) 128 Nev. Reg. Admin. Regs. reg. no. 165-07, § 5 (Apr. 17, 2008) (not yet codified into N.A.C. tit. 645) 128 Nev. Reg. Admin. Regs. reg. no. 165-07, § 6 (Apr. 17, 2008) (not yet codified into N.A.C. tit. 645) 128 Nev. Reg. Admin. Regs. reg. no. 165-07, § 7 (Apr. 17, 2008) (not yet codified into N.A.C. tit. 645) Ga. Comp. R. & Regs. 520-1-.10 (2007) Idaho Code § 54-2087 (2007) Idaho Code § 54-2091 (2007) Mont. Admin. R. 24.210.641(5)(n) (2008 Mont. Admin. R. 24.210.641(5)(s) (2007) Mont. Code Ann. § 37-51-313(4) (2007) N.H. Code R. Rea 703.01 (2007) Ohio Admin. Code 1301:5-6-09 (2007) Or. Admin. R. 863-015-0200 (2008) S.D. Admin. R. 20:69:17:01 Form (2008) (exclusive buyer agency agt.) S.D. Admin. R. 20:69:17:01 Form (2008) (non exclusive buyer agency agt.) Tex. Occ. Code § 1303.302 (2007) Copyright 2009 National Associations of REALTORS® App 3-1 Vt. Real Estate Comm'n R. 4.10(a)(8) (2008) Agency: Designated Agency 128 Nev. Reg. Admin. Regs. reg. no. 165-07, § 7 (Apr. 17, 2008) (not yet codified into N.A.C. tit. 645) Del. Code § 297(c)(8) (2008) Del. Code § 2973(b)(10) (2008) Kan. Admin. Regs. § 86-3-26a (2007) N.H. Code R. Rea 404.04(c), (i) (2008) N.H. Code R. Rea 701.01(h) (2008) Or. Admin. R. 863-015-0200 (2008) Or. Admin. R. 863-015-0205 (2008) Or. Admin. R. 863-015-0210 (2008) R.I. Gen. Laws § 5-20.6-2 (2007) R.I. Gen. Laws § 5-20.6-5 (2007) Agency: Transactional/Non-Agency Idaho Code § 54-2086 (2007) N.H. Code R. Rea 701.01(e) (2008) N.M. Code R. § 16.61.1.7(VV) (2008) N.M. Code R. § 16.61.19.9 (2008) Or. Admin. R. 863-015-0200 (2008) R.I. Gen. Laws § 5-20.6-2 (2007) R.I. Gen. Laws § 5-20.6-3 (2007) R.I. Gen. Laws § 5-20.6-4 (2007) Vt. Real Estate Comm'n R 4.5(f) (2000) Vt. Real Estate Comm'n R. 4.4 (2008) Agency: Disclosure of Confidential Information After Termination of Agency Relationship Alaska Admin. Code tit. 12, § 64.570 (2008) Idaho Code § 54-2083 (2008) Mont. Code Ann. § 37-51-313(11) (2007) N.H. Code R. Rea 701.01 (2007) R.I. Gen. Laws § 5-20.6-2 (2007) Agency: Vicarious Liability Copyright 2009 National Associations of REALTORS® App 3-2 N.Y. Real Prop. Law § 443, subd. 4(a) (2007) (2007 N.Y. Sess. L. ch. 549) Vt. Real Estate Comm'n R. 1.8 (2008) Agency: Breach of Fiduciary Duty 18 Va. Admin. Code § 135-20-210 (2008) 21 N.C. Admin. Code 58A.0115 (2007) Kan. Admin. Regs. § 86-3-19 (2008) Mont. Admin. R. 24.210.641(2) (2007) Mont. Admin. R. 24.210.641(5)(s) (2007) R.I. Gen. Laws § 5-20.6-4 (2007) Vt. Real Estate Comm'n R 4.5(f) (2000) Vt. Real Estate Comm'n R. 1.8 (2008) Agency: Disclosure of Financial Ability (to purchase or rent) Mont. Code Ann. § 37-51-313(11) (2007) Agency: Agency Disclosure 24 Del. Admin. Code 2900, reg. 10.3 (2007) 49 Pa. Code § 35.201 (2008) 49 Pa. Code § 35.286 (2007) 49 Pa. Code § 35.336 (2008) Cal. Bus. & Prof. Code § 10177.6 (2008) Mich. Comp. Laws § 2517 (2008) N.H. Code R. Rea 701.01 (2007) N.H. Code R. Rea 701.01(e) (2008) N.H. Code R. Rea 701.01(h) (2008) N.Y. Real Prop. Law § 443, subd. 4(a) (2007) (2007 N.Y. Sess. L. ch. 549) Ohio Admin. Code 1301:5-5-01 (2008) Or. Admin. R. 863-015-0200 (2008) Or. Admin. R. 863-015-0215 (2008) R.I. Comm'l Lic'g Reg. 11 (2008) R.I. Gen. Laws § 5-20.6-2 (2007) R.I. Gen. Laws § 5-20.6-8 (2007) R.I. Gen. Laws § 5-20.6-9 (2007) Vt. Real Estate Comm'n R. 4.6 (2008) W. Va. Code R. § 174-1-22 (2007) Copyright 2009 National Associations of REALTORS® App 3-3 Agency: Minimum Service Agreements 128 Nev. Reg. Admin. Regs. reg. no. 165-07, § 2 (Apr. 17, 2008) (not yet codified into N.A.C. tit. 645) 128 Nev. Reg. Admin. Regs. reg. no. 165-07, § 3 (Apr. 17, 2008) (not yet codified into N.A.C. tit. 645) 128 Nev. Reg. Admin. Regs. reg. no. 165-07, § 4 (Apr. 17, 2008) (not yet codified into N.A.C. tit. 645) 128 Nev. Reg. Admin. Regs. reg. no. 165-07, § 5 (Apr. 17, 2008) (not yet codified into N.A.C. tit. 645) 128 Nev. Reg. Admin. Regs. reg. no. 165-07, § 6 (Apr. 17, 2008) (not yet codified into N.A.C. tit. 645) 128 Nev. Reg. Admin. Regs. reg. no. 165-07, § 7 (Apr. 17, 2008) (not yet codified into N.A.C. tit. 645) Idaho Code § 54-2086 (2007) Mich. Comp. Laws § 2517 (2008) Mich. Comp. Laws § 339.2501 (2008) Mich. Comp. Laws § 339.2512d (2008) Nev. Admin. Code § 645-610 (2008) R.I. Gen. Laws § 5-20.6-10 (2007) R.I. Gen. Laws § 5-20.6-2 (2007) Agency: Other 128 Nev. Reg. Admin. Regs. reg. no. 165-07, § 2 (Apr. 17, 2008) (not yet codified into N.A.C. tit. 645) 128 Nev. Reg. Admin. Regs. reg. no. 165-07, § 4 (Apr. 17, 2008) (not yet codified into N.A.C. tit. 645) 128 Nev. Reg. Admin. Regs. reg. no. 165-07, § 5 (Apr. 17, 2008) (not yet codified into N.A.C. tit. 645) 128 Nev. Reg. Admin. Regs. reg. no. 165-07, § 7 (Apr. 17, 2008) (not yet codified into N.A.C. tit. 645) 21 N.C. Admin. Code 58A.0104 (2007) 21 N.C. Admin. Code 58A.0109 (2008) 299 Neb. Admin. Code § 5-003-18 (2007) Cal. Code Regs. tit. 10, § 2840 (2008) Cal. Code Regs. tit. 10, § 2842 (2008) Cal. Code Regs. tit. 10, § 2844 (2008) Colo. Rev. Stat § 12-61-912 (2007) (2007 Sess. L. ch. 386) Del. Code § 2972(d) (2008) Del. Code § 2972(f) (2008) Del. Code § 2977(d) (2008) Copyright 2009 National Associations of REALTORS® App 3-4 Del. Code § 2978(b) (2008) Idaho Code § 54-2083 (2007) Idaho Code § 54-2087 (2007) Idaho Code § 54-2091 (2007) Mont. Admin. R. 24.210.301 (2007) Mont. Admin. R. 24.210.641(5)(l) (2007) Mont. Admin. R. 24.210.641(5)(p) (2007) Mont. Admin. R. 24-210-301(7), (22) (2008) Mont. Admin. R. 24-210-641(5)(m) (2007) N.H. Code R. Rea 101.01(b), (d) (2007) N.H. Code R. Rea 703.01 (2007) N.M. Code R § 16.61.16.9(H) (2008) N.M. Code R § 16.61.17.9 (2008) N.Y. Real Prop. Law § 443, subd. 1(k)-(o) (2007) (2007 N.Y. Sess. L. ch. 549) Nev. Admin. Code § 645.911 (2008) Nev. Rev. Stat. § 645.0045 (2007) Nev. Rev. Stat. § 645.254, subd. 4 (2007) Nev. Rev. Stat. § 645.255 (2007) Ohio Admin. Code 1301:5-6-09 (2007) Or. Admin. R. 863-014-000 to -015-250 (2008) Or. Admin. R. 863-015-003 (2008) Or. Admin. R. 863-015-0130 (2008) Or. Admin. R. 863-015-0135 (2008) Or. Admin. R. 863-015-0145 (2008) R.I. Gen. Laws § 5-20.6-1 (2007) R.I. Gen. Laws § 5-20.6-11 (2007) R.I. Gen. Laws § 5-20.6-3 (2007) R.I. Gen. Laws § 5-20.6-7 (2007) Vt. Real Estate Comm'n R. 1.8 (2008) Vt. Real Estate Comm'n R. 4.11(e) (2008) Vt. Real Estate Comm'n R. 4.9(a)(9) (2008) Wash. Rev. Code §§ 18.85.010(2), (16) (2008) Property Condition Disclosure: Sewer/Septic R.I. Gen. Laws § 5-20.8-13 (2007) Copyright 2009 National Associations of REALTORS® App 3-5 R.I. Gen. Laws § 5-20.8-2 (2007) R.I. Gen. Laws § 5-20.8-2 (2008) S.D. Codified Laws § 43-4-44 (2007) Tenn. Comp. R. & Regs. 1260-2-.37 (2008) Property Condition Disclosure: Lead-based Paint Vt. Stat. Ann. tit. 18, § 1767 (2008) Property Condition Disclosure: Valuation Vt. Real Estate Comm'n R. 4.5(a) (2008) Property Condition Disclosure: Boundaries Wash. Rev. Code § 64.06.020 (2007) Wyo. Stat. § 34-1-151 (2007) Property Condition Disclosure: Zoning Cal. Code Regs. tit. 10, § 2790.8 (2008) Va. Code § 54.1-2131(B) (2008) Property Condition Disclosure: Off-site Adverse Conditions Ariz. Rev. Stat. § 33-422 (2008) Cal. Bus. & Prof. Code § 11010 (2008) Cal. Bus. & Prof. Code § 1103.4 (2008) Conn. Gen. Stat. § 20-327g (2007) Minn. Stat. § 513.56, subd. 3 (2007) Minn. Stat. § 8.222, subd. 8 (2007) R.I. Gen. Laws § 5-20.8-2 (2008) Va. Admin. Code tit. 135, Form (2007) Va. Code § 54.1-2131(B) (2008) Property Condition Disclosure: Meth Labs Ark. Code § 8-7-1406 (2007) La. Rev. Stat. §§ 9:3198(B), :3198.1 (2008) Tex. Prop. Code § 5.008(b) (2007) Property Condition Disclosure: Underground Storage Tanks Wash. Rev. Code § 64.06.010 (2007) Copyright 2009 National Associations of REALTORS® App 3-6 Property Condition Disclosure: Electromagnetic Fields Wash. Rev. Code § 64.06.020 (2007) Property Condition Disclosure: Pollution/Environmental Other Ariz. Rev. Stat. § 33-423 (2007) Colo. Rev. Stat. § 38-35.7-104 (2007) Kan. Stat. Ann. § 66-1228 (2007) Md. Code Ann., Real Prop. § 10-702 (2007) Md. Code Ann., Real Prop. § 10-705 (2007) Okla. Admin. Code tit. 605, ch. 10, Appx. A (2008) Wash. Rev. Code § 64.06.010 (2007) Wash. Rev. Code § 64.06.020 (2007) Property Condition Disclosure: Other 21 N.C. Admin. Code 58A.0114 (2007) Ariz. Rev. Stat. § 33-423 (2007) Cal. Code Regs. tit. 10, § 2790.9 (2008) Fla. Stat. § 718.616 (2007) Iowa Code § 558A.4 (2008) Kan. Stat. Ann. § 79-1437f (2007) Nev. Rev. Stat. § 645.252, subd. 49(c) (2007) Ohio Admin. Code 1301.5-6-10 (2008) S.D. Admin. R. 20:69 PCD Statement (2008) Tex. Prop. Code § 5.016 (2007) Va. Code § 54.1-2131(B) (2008) Wash. Rev. Code § 64.06.005 (2007) Wash. Rev. Code § 64.06.015 (2007) Wash. Rev. Code § 64.06.020 (2007) Wyo. Stat. § 34-1-151 (2007) Fair Housing: Sex Discrimination 18 Va. Admin. Code § 135-50-220 (2007) 815 Ill. Comp. Stat. 120/3 (2008) N.C. Gen. Stat. § 160A-499.2 (2007) Fair Housing: Race Discrimination 18 Va. Admin. Code § 135-50-220 (2007) Copyright 2009 National Associations of REALTORS® App 3-7 815 Ill. Comp. Stat. 120/3 (2008) N.C. Gen. Stat. § 160A-499.2 (2007) Fair Housing: National Origin Discrimination 18 Va. Admin. Code § 135-50-220 (2007) 815 Ill. Comp. Stat. 120/3 (2008) N.C. Gen. Stat. § 160A-499.2 (2007) Fair Housing: Religious Discrimination 18 Va. Admin. Code § 135-50-220 (2007) N.C. Gen. Stat. § 160A-499.2 (2007) Fair Housing: Familial Status Discrimination 18 Va. Admin. Code § 135-50-220 (2007) N.C. Gen. Stat. § 160A-499.2 (2007) Fair Housing: Handicap Discrimination 18 Va. Admin. Code § 135-50-220 (2007) 815 Ill. Comp. Stat. 120/3 (2008) Me. Rev. Stat. tit. 5, §§ 4553-A, § 4554, sub-§ 4 (2007) N.C. Gen. Stat. § 160A-499.2 (2007) N.Y. Exec. Law § 292, subds. 31, 32, 33 (2007) Or. Rev. Stat. § 659A.145 (2008) Utah Code Ann. § 62A-5b-102 (2007) Utah Code Ann. § 62A-5b-104 (2007) Wash. Rev. Code § 46.16.381 (2007) Wash. Rev. Code § 46.60.040 (2007) Fair Housing: Sexual Orientation Discrimination Colo. Rev. Stat. § 24-34-301(7) (2008) Colo. Rev. Stat. § 24-34-501(3), (4) (2008) Colo. Rev. Stat. § 24-34-502 (2008) Colo. Rev. Stat. Ann. § 24-34-601(2) (2008) Colo. Rev. Stat. Ann. § 24-34-602 (2008) Colo. Rev. Stat. Ann. § 24-34-701 (2008) Iowa Code § 216.10 (2007) Iowa Code § 216.10(4) (2007) Copyright 2009 National Associations of REALTORS® App 3-8 Iowa Code § 216.2(9A), (12A) (2007) Iowa Code § 216.8 (2007) Iowa Code § 216.8A(1), (2) (2007) Iowa Code § 216.8A(5) (2007) Iowa Code § 216.A (2007) Fair Housing: Source of Income Or. Rev. Stat. § 659A.421 (2008) Wash. Rev. Code §§ 36.130.005–.020 (2008) Fair Housing: Advertising and Target Marketing Colo. Rev. Stat. Ann. § 24-34-601(2) (2008) Colo. Rev. Stat. Ann. § 24-34-701 (2008) Iowa Code § 216.8 (2007) Fair Housing: Other 18 Va. Admin. Code § 135-50-220 (2007) 2008 Or. Laws ch. 36 (not yet codified in tit. 659A) 21 N.C. Admin. Code 58A.0104 (2007) 775 Ill. Comp. Stat. 5/3-106 (2007) Colo. Rev. Stat. Ann. § 24-34-602 (2008) D.C. Code § 2-1411.02 (2008) Iowa Code § 216.10 (2007) Iowa Code § 216.10(4) (2007) Iowa Code § 216.15 (2008) Iowa Code § 216.2(9A), (12A) (2007) Iowa Code § 216.8 (2007) Iowa Code § 216.8A(1), (2) (2007) Iowa Code § 216.8A(5) (2007) Iowa Code § 216.A (2007) Me. Rev. Stat. tit. 5, § 4583 (2007) Me. Rev. Stat. tit. 5, § 4612, sub-§1 (2007) N.D. Cent. Code § 14-02.5-13 (2007) Ohio Admin. Code 1301:5-5-01 (2008) Or. Rev. Stat. § 659.820 (2008) Or. Rev. Stat. § 659.825 (2008) Copyright 2009 National Associations of REALTORS® App 3-9 Or. Rev. Stat. § 659.830 (2008) Or. Rev. Stat. § 659.850 (2008) Or. Rev. Stat. § 659A.840 (2008) Or. Rev. Stat. § 659A.845 (2008) Or. Rev. Stat. § 659A.885(9) (2008) Vt. Stat. Ann. tit. 1, § tit. 1, §144 (2007) Vt. Stat. Ann. tit. 8, § 10403 (2007) Vt. Stat. Ann. tit. 9, § 4503(a) (2007) Wash Rev. Code §§ 49.60.010–.040, .175, .176, .222–.225 (2007) Technology: State Internet Advertising Rules 18 Va. Admin. Code § 135-20-190 (2008) 21 N.C. Admin. Code 58A.0105 (2007) Okla. Admin. Code § 605:10-9-4(b) (2007) Or. Admin. R. 863-015-1235(9) (2008) Vt. Real Estate Comm'n R. 1.8 (2008) W. Va. Code R. § 174-1-9 (2007) Technology: Privacy 2008 Conn. Acts ch. 167 (not yet codified) Iowa Code §§ 715C.1, .2 (2008) Md. Code Ann., Com. Law §§ 14-3501 to -3508 (2007) N.Y. Gen. Bus. Law § 399-z, subd. 3 (2007) Okla. Stat. tit. 24, §§ 161–166 (2008) Va. Code § 18.2-186.6 (2008) W. Va. Code §§ 46A-2A-101 to -105 (2007) Technology: Anti-solicitation Laws Cal. Bus. & Prof. Code § 17514 (2008) Cal. Bus. & Prof. Code § 17592 (2008) Ky. Rev. Stat. § 367.46951 (2007) Me. Rev. Stat. tit. 10, § 1499-B (2007) Me. Rev. Stat. tit. 10, § 1499-B, sub-§§ 1, 2, 6 (2008) N.D. Cent. Code § 51-28-01 (2007) N.Y. Gen. Bus. Law § 396-aa (2008) Tex. Bus. & Com. Code § 44.002(9) (2007) Copyright 2009 National Associations of REALTORS® App 3-10 RESPA: Disclosure of Settlement Costs Fla. Stat. § 494.0038 (2007) Utah Admin. Code R162-6.1.10.2 (2007) Wyo. Stat. § 40-23-113 (2008) RESPA: Kickbacks Fla. Stat. § 494.0038 (2007) RESPA: Affiliated Business Arrangements La. Rev. Stat. § 6:1090 (2007) Third-Party Liability: Appraisers Cal. Bus. & Prof. Code § 11323 (2007) Cal. Bus. & Prof. Code § 17514 (2008) Third-Party Liability: Inspectors Kan. Stat. Ann. §50-6, 113 (2008) Wash. Rev. Code § 18-280-030 (2008) Sign Ordinances Ala. Code § 34-27-30.2 (2008) Ariz. Rev. Stat. § 33-1261 (2007) Ariz. Rev. Stat. § 33-1261 (2008) Ariz. Rev. Stat. § 33-1808 (2007) Ariz. Rev. Stat. § 33-1808 (2008) Fla. Stat. § 720.304 (2008) N.D. Cent. Code § 47-04.1 (2007) Commission Disputes/Procuring Cause 18 Va. Admin. Code § 135-20-280 (2008) 4 Colo. Code Regs. § 725-1, r. E-48 (2008) Ark. Code § 17-42-103(10) (2007) Idaho Code § 54-2089 (2007) Ky. Rev. Stat. § 224.01-410 (2008) Ky. Rev. Stat. § 224.99-010(15) (2008) Ky. Rev. Stat. § 324.020 (2008) Ky. Rev. Stat. § 324.235–.238 (2008) Mont. Admin. R. 24.210.641(5)(z) (2008) Copyright 2009 National Associations of REALTORS® App 3-11 N.H. Code R. Rea 101.01(f), (g) (2007) Or. Admin. R. 863-015-0188 (2008) Wash. Rev. Code § 18.85.100 (2008) Miscellaneous 201 Ky. Admin. Regs. § 11:121 (2008) 21 N.C. Admin. Code 58A.0109 (2008) Alaska Admin. Code tit. 12, § 64.570 (2008) Alaska Stat. § 08.88.685(a) (2007) Ariz. Rev. Stat. § 12-1361 (2008) Ariz. Rev. Stat. § 13-2322 (2008) Ark. Code § 17-14-104(a)(1) (2007) Ark. Code § 27-24-1408 (2007) Ark. Real Estate Reg. 10.12(b) (2007) Cal. Bus. & Prof. Code § 10140.6 (2008) D.C. Mun. Regs. tit. 17, §§ 2609.4, .5, .6 (2008) Ill. Admin. Code tit. 68, § 1450.140 (2008) Iowa Code § 543B.60A.8, .9 (2007) Kan. Admin. Regs. § 86-3-30 (2008) Kan. Admin. Regs. § 86-3-9 (2007) La. Admin. Code tit. 46, § 3900 (2007) Mo. Code Regs. Ann. tit. 20, § 2250-8.090(9), (10) (2008) N.D. Admin. Code 70-02-03-02 (2008) N.D. Admin. Code 70-02-03-10 (2008) N.H. Code R. Rea 101.01(h), (i) (2007) N.H. Code R. Rea 404.03 (2008) N.H. Code R. Rea 404.05 (2008) Ohio Admin. Code 1301:5-1-02 (2007) Or. Admin. R. 863-015-0125(11) (2008) Or. Admin. R. 863-015-0190 (2008) Pa. Cons. Stat. tit. 63, § 457.6 (2008) Tenn. Code Ann. § 62-13-302(b) (2007) Vt. Real Estate Comm'n R. 4.12 (2008) Vt. Stat. Ann. tit. 18, § 2882(b) (2008) Wyo. Stat. § 33-28-401 (2007) Copyright 2009 National Associations of REALTORS® App 3-12 Appendix 4: RESEARCH METHOD The National Association of REALTORS® (NAR) is the nation's largest trade association, representing over 1.3 million individual members. Founded in 1909, NAR remains dedicated to its original goals: the creation of unity in the real estate profession, the compilation of relevant information concerning real estate, the protection and promotion of private ownership of property, and the establishment of professional standards of practice. To further those goals, in 1996 the Legal Affairs Department initiated a research effort that resulted in a Legal Scan (1997 Scan) of the real-estate industry. The Scan did not involve an analysis of the law on any given issue; rather, it sought to determine the frequency with which certain legal issues arose, changes in that frequency, and indications that new issues were arising. The Scan has been updated every two years since then. This report, the 2009 Scan, presents the latest data. To a great extent, the methodology used in the previous Scans was followed for the 2009 Scan. The specific issues are organized by their Major Topic areas. (See Table 1.) Real Estate Management issues are treated separately in another study. For specific descriptions of the individual issues, see Appendix Exhibit 1. The research had two components. First, as in previous years, surveys were used to collect data from a variety of people in the real estate industry ("Key Contacts"). ARELLO assisted in surveying the state real estate commissions on Copyright 2009 National Association of REALTORS® App 4-1 a limited set of issues. Second, traditional legal research was used to locate relevant cases, statutes and regulations. 1 The data were recorded in a database substantially similar to the one used in previous years. TABLE 1 MAJOR TOPIC AREAS AND THEIR ISSUES Major Topic Area Issues Included Agency Dual Agency, Buyer Representation, Designated Agency, Transactional/Nonagency, Subagency, Disclosure of Confidential Information After Termination of the Agency Relationship, Vicarious Liability, Breach of Fiduciary Duty, Disclosure of Financial Ability (to Purchase or Rent), Agency Disclosure, Minimum Service Agreements, Other Property Condition Disclosure Structural Defects, Sewer/Septic, Radon, Asbestos, Lead-based Paint, Mold, Roof, Synthetic Stucco, Flooring/Walls, Plumbing, HVAC, Electrical System, Valuation, Insects/Vermin, Boundaries, Zoning, Off-site Adverse Conditions, Meth Labs, Stigmatized Property, Megan's Laws, Underground Storage Tanks, Electromagnetic Fields, Pollution/Environmental, Other Employment † Harassment, Age Discrimination, Sex Discrimination, Race Discrimination, National Origin Discrimination, Sexual Orientation Discrimination, Wrongful Termination, Defamation, Personal Assistants, Independent Contractors, Workers' Compensation, Other Fair Housing Sex Discrimination, Race Discrimination, National Origin Discrimination, Religious Discrimination, Familial Status Discrimination, Handicap Discrimination, Sexual Orientation Discrimination, Source of Income Discrimination, Advertising and Target Marketing, Other Americans with † Disabilities Act Employment, Accessibility 1 Statutes and Regulations were not collected for several of the Issues. They are marked in Table 1 with a dagger (†). Copyright 2009 National Association of REALTORS® App 4-2 Major Topic Area Issues Included Technology State Internet Advertising Rules, Privacy, Antisolicitation Laws, Other Antitrust Price-fixing, Group Boycotts, Advertising, Tying Agreements, Other RESPA Disclosure of Settlement Costs, Kickbacks, Affiliated Business Arrangements, Other Third-party Liability Appraisers, Inspectors, Other † Ethics Reliance on NAR's Code of Ethics by Courts, Enforcement of NAR's Code of Ethics Miscellaneous Sign Ordinances; Deceptive Trade Practices † † † Act/Fraud ; "Flipping" ; "As-Is" Clauses ; Commission † Disputes/Procuring Cause; Escrow ; Frivolous † † † Lawsuits ; Lockboxes ; Relocation Companies ; Affinity † † † Groups ; Licensing ; Breach of Contract ; Uninsurable † † Homes/Failure to Close ; Trademark Issues ; Section † 1031 Exchanges ; Miscellaneous Survey of State Real Estate Commissions Although state commissions have been a valuable resource for historical data in previous Scans, the number of states responding to the surveys and the completeness of the responses declined for each successive Scan. This component of the research was dropped in 2005. Since then, however, ARELLO has collected relevant data for NAR in one of its surveys. The commissions were given a list of issues and were asked to name the three issues that most often formed the basis of disputes involving real estate licensees over the last two years and today, and the three issues that they thought would form the basis of disputes most often in the next two years. Twenty-six states answered the Copyright 2009 National Association of REALTORS® App 4-3 questions; their answers are summarized in Appendix 1, Table 10. Survey of Key Contacts For the 2009 Scan, a survey was e-mailed to 1197 selected individuals in the real estate industry ("Key Contacts") throughout the United States, including agents and brokers, members of NAR's Risk Management Committee and Professional Standards Committee, and attorneys who represent REALTOR® boards, as well as large firm brokers, real estate educators, and members of the advisory group of the Real Estate Buyer's Agent Council. The survey is substantially similar to the one used in the four previous Scans. (See Appendix Exhibit 2.) Seventeen percent (205) of the Key Contacts who received the survey responded; 148 people (12%) answered each question. The survey's questions yielded information about the extent to which each issue forms the basis for current disputes and the probable change, if any, in the level of disputes on each issue over the next two years. The term "disputes" was broadly defined to encompass litigation, complaints to state real estate commissions, arbitration and mediation actions, and the respondents' own impressions. The respondents also were asked whether there was a need for training on the various issues. The analysis is based on the actual responses to each question; nonresponses were not included in the statistical calculations. Where relevant, the actual number of respondents is noted. To provide for consistent analysis and comparison, the responses to the questions on (1) the present or future level of significance and (2) the change, if Copyright 2009 National Association of REALTORS® App 4-4 any, in the level of significance over a given time period were interpreted and recorded as one of five standard responses. Each response received a corresponding numerical value from one to five. (See Tables 2 and 3.) The numerical values were used to calculate the average response or rank ("Avg") and the standard deviation ("StDev"). 5 TABLE 2 NUMERICAL VALUES FOR LEVELS OF SIGNIFICANCE Response Value Low 1 Low-Medium 2 Medium 3 Medium-High 4 High 5 TABLE 3 NUMERICAL VALUES FOR CHANGES IN LEVEL OF SIGNIFICANCE Response Value Decrease Significantly 1 Decrease Somewhat 2 Remain the Same 3 Increase Somewhat 4 Increase Significantly 5 5 The population standard deviation was used in these calculations. Standard deviation is a measure of the variation among the individual responses. A small standard deviation indicates the responses are grouped closely around the average response, meaning the respondents are in closer agreement with each other than they are when the standard deviation is higher. Copyright 2009 National Association of REALTORS® App 4-5 Questions for which no response was given were not included in the calculation of the average response/rank, standard deviation from the average, or the percentage of respondents providing each answer. Traditional Legal Research In addition to the information collected from the surveys, cases decided in 2007 and 2008 were reviewed, along with legislative and regulatory activity for the same period. This review provided legal information about current trends in the law, as well as comparative or substantiating information on issues and trends identified through the surveys. It also provided "hard" data, rather than the more subjective information collected from the Key Contacts. To streamline the research somewhat, only cases were retrieved and categorized for certain issues. Thus, no statutes or regulations were retrieved for issues relating to Employment and the Americans with Disabilities Act. Research for several issues that did not fit within a Major Topic Area also focused only on case law. Those issues are: Deceptive Trade Practices Act/Fraud, "Flipping," "As-Is" Clauses, Escrow Mishandling, Frivolous Lawsuits, Lockboxes, the two Ethics issues (Reliance on NAR's Code of Ethics by Courts and Enforcement of NAR's Code of Ethics), Relocation Companies, Affinity Groups, Licensing Issues, Professional Liability, Breach of Contract, Uninsurable Homes/Failure to Close, Trademark Issues, and Section 1031 Exchanges. Copyright 2009 National Association of REALTORS® App 4-6 Case law searches Queries were run in the multi-state database of real property cases (MRPCS) and a federal case-law database (ALLFEDS) using Westlaw®, a computerized legal research service. The searches were restricted to retrieve only cases decided from January 1, 2007, to December 31, 2008. Cases that were irrelevant or arose in an irrelevant context (e.g., divorce or lien-foreclosure proceedings) were purged. The relevant cases were categorized by Major Topic and Issue, as set forth in Table 1. In the end, information for 608 cases 2 was entered into the database. Similar electronic research was conducted in West's comprehensive jury verdicts and settlements database (JV-ALL). Unlike the traditional case-law databases on Westlaw®, the verdict and settlement database is compiled in part based on voluntary submissions by the attorneys involved in these unreported cases. Approximately 196 jury-verdict reports were retrieved. Statutory and regulatory searches Session laws for all fifty states and the District of Columbia were reviewed over the Internet. To locate federal statutes, specifically Fair Housing and RESPA, searches were performed in Westlaw® databases containing Public Laws (PL and PL-OLD), with date restrictors on the search. Regulations were identified by running searches in Thomson West’s REGTRK on-line database, 2 While 608 cases were categorized (including jury verdict and settlement reports retrieved from JV-ALL), many cases fit in more than one category. The number of data "units" used in the statistical calculations therefore exceeds the number of cases. Copyright 2009 National Association of REALTORS® App 4-7 which follows federal and state regulatory activity. The REGTRK results were then used to locate new and amended regulations in print, on Westlaw®, or on the Internet. Approximately 260 3 statutory amendments, new statutes and new regulations addressing real-estate issues were retrieved and reviewed. Technical amendments were not counted. The legal-research data were entered into the NAR Legal Scan database according to the following fields of information: Major Topic and Issue, Source of the Information (Cases, Statutes/Regulations, Jury Verdicts) and "Unit" (the legal citation). After the data were entered into the database, the computer program created summary reports, sorting the data by region or issue. 3 Here, too, the number of statues and regulations is lower than the count of data "units" that will be used in the statistical analysis, because many statutes and regulations fit in more than one category. Copyright 2009 National Association of REALTORS® App 4-8 Exhibit A Descriptions of Issues for the 2009 Legal Scan Issue 1: Agency: Dual Agency Dual agency can arise in several situations, such as when an individual real estate licensee represents both the seller and the buyer in a transaction. The primary implication of a dual agency situation is that the fiduciary duty of loyalty to a client is limited. Dual agency also can arise when one sales associate affiliated with a real estate brokerage represents the seller and another sales associate affiliated with the same brokerage represents the buyer in a given transaction. This is because all licensees affiliated with a broker are agents of the broker, and therefore, all would represent both the seller and the buyer. Some states have addressed this by enacting legislation providing for "designated agency" (other terms also are used), which in some cases allows this sort of in-company representation without creating dual agency. Undisclosed dual agency always is illegal. Disclosed dual agency, where the buyer and seller give their informed consent, is legal in most states. In the mid- to late -1990s there was a great deal of state legislation addressing dual agency. All cases involving dual agency would be of interest. Issue 2: Agency: Buyer Representation Buyer representation, while practiced in commercial real estate for a long time, is relatively new to the residential area. Historically, in residential transactions, all of the licensees involved represented the property seller and thus owed fiduciary duties to the seller. The 1990s saw a dramatic increase in the frequency of buyer representation, with many more licensees offering buyer representation and more and more buyers seeking out their services. Some state laws create a presumption of buyer representation in the absence of an agreement stating otherwise. All cases examining licensees' relationships with consumers as buyer representatives would be of interest, especially any that examine the differences between buyer representation and seller representation. Issue 3: Agency: Designated Agency A number of states have enacted legislation providing for designated agency. The terminology used by the states for this practice varies, and includes such terms as "designated representation" and "appointed agency." Under this practice, the broker designates a licensee affiliated with his firm to represent the buyer and designates another licensee affiliated with the firm to represent the seller, without creating a dual agency situation. Under designated agency, the only licensee who represents the consumer is the individual licensee who has been designated to represent that person; unlike tradition agency relationships, the other licensees affiliated with the brokerage do not represent the consumer. The licensee who has been designated to represent a consumer can give the client full representation, as opposed to a dual agency relationship, in which the licensees only owe the consumers limited fiduciary duties. In addition, in some states, the legislation specifies that in designated agency situations, the broker also is not a dual agent. All cases involving this practice would be of interest. Copyright 2009 National Association of REALTORS® App 4-9 Issue 4: Agency: Transactional Agency: Non-Agency Since the mid -1990s, a number of states have adopted legislation providing for a new type of brokerage relationship between a real estate licensee and a consumer, which often is characterized as a non-agency relationship. The states use different terms to describe this type of relationship, including "transaction broker" and "facilitator." In most cases, in this type of relationship, the licensee owes less than all of the traditional fiduciary duties to the consumer, and acts more as a "middleman." Any cases involving these relationships would be of interest, especially any that might examine whether the transaction broker really was acting as an agent under the theory of implied agency. Also of great interest would be any cases exploring a state law's abrogation of the common law of agency. Issue 5: Agency: Subagency Subagency, which for many years was very popular in the real estate industry, is no longer commonly used and, in fact, is unlawful in some states. Subagency usually occurs when a broker accepts an offer of subagency through a multiple listing service. That broker and all the licensees in his or her firm owe fiduciary duties to the listing broker and the principal (the seller), both of whom may be liable for the wrongful acts of the subagent. Issue 6: Agency: Disclosure of Confidential Information After Termination of Agency Relationship The issue here is the real estate licensee's duty of confidentiality to a client extending beyond the termination of the agency relationship with the client. The duty of confidentiality is one of the fiduciary duties owed by an agent to its principal. An example of this situation would be where a real estate licensee was the listing broker for a particular piece of property which did not sell during the term of the listing and the owner listed the property with another broker. The original listing broker now represents a buyer client who is interested in that property. The broker is privy to confidential information about the seller from previously having been the listing broker. An example of such information would be that the sellers are getting divorced and are desperate to "unload" the property as soon as possible. This information obviously would be of value to the broker's new buyer client, and obviously its disclosure would be to the detriment of the seller. The issue is whether the duty of confidentiality extends beyond the termination of the broker's agency relationship with the seller, preventing him from disclosing this confidential information to his buyer client. Certain state statutes specifically state that the duty of confidentiality extends beyond the termination of the agency relationship. Issue 7: Agency: Vicarious Liability "Vicarious liability" means the legal liability of a principal for misrepresentations made by the principal's agent or subagent to the other party to the transaction. In a real estate transaction, if the principal is the seller, such a misrepresentation would be something regarding the home or the seller. For example, if the agent or subagent misrepresented the condition of the roof to the buyer, under the theory of vicarious liability, the seller could be liable for that misrepresentation. If the principal is the buyer, such misrepresentation would be something regarding the buyer. For example, if the agent or Copyright 2009 National Association of REALTORS® App 4-10 subagent misrepresented the buyer’s financial qualifications to the seller, under the theory of vicarious liability, the buyer could be liable for that misrepresentation. Issue 8: Agency: Breach of Fiduciary Duty Fiduciary duties flow from agency relationships (i.e., an agent owes fiduciary duties to his principal). A real estate licensee who has formed an agency relationship with a buyer/tenant or seller/landlord owes that buyer/tenant or seller/landlord fiduciary duties. Fiduciary duties are not owed to buyers or sellers with whom the licensee has not established an agency relationship. Traditional fiduciary duties include: 1) loyalty; 2) obedience; 3) disclosure; 4) confidentiality confidentiality; 5) reasonable care and diligence; and 6) accounting. This category should include cases involving alleged breaches of fiduciary duties by real estate licensees functioning as agents of buyers/tenants or sellers/landlords. Issue 9: Agency: Disclosure of Financial Ability (to Purchase or Rent) This issue raises the liability of a real estate professional for failing to provide accurate and complete information to a seller or tenant as to whether a prospective buyer or tenant has the financial ability to purchase or lease a subject property. Issue 10: Agency: Agency Disclosure This issue addresses the disclosures a real estate licensee must make to clients about the kinds of relationships licensees may have with clients, defining those relationships and the duties they involve. Issue 11: Agency: Minimum Service Agreements This issue addresses the practice, sometimes required under state law, of setting forth in writing the precise services a real estate licensee will provide. Issue 12: Agency: Other Historically, the brokerage relationship between the real estate licensee (broker or sales associate) and the consumer has been governed by state common law of agency. In an agency relationship, the licensee owes the traditional fiduciary duties to the client: loyalty, obedience, disclosure, confidentiality, reasonable care and diligence and accounting. In recent years, most states have adopted legislation that specifies the duties and responsibilities of real estate licensees to consumers; some of this legislation abrogates the state common law, while some does not. In most cases, the legislation basically codifies the state's common law of agency, with some slight modifications. Agency cases usually involve a claim of breach of fiduciary duty. Issue 13: Property Condition Disclosure: Structural Defects The issue raised by Structural Defects is the liability of a real estate professional for failing to discover and/or disclose any structural defects (such as foundation and framing problems) of a residential or commercial building being offered for sale or rental. Such liability might arise under a common law or state statutory or regulatory obligation to disclose adverse property features, or structural defects specifically. Copyright 2009 National Association of REALTORS® App 4-11 Issue 14: Property Condition Disclosure: Sewer/Septic The issue raised by Sewer/Septic is the liability of a real estate professional for failing to discover and/or disclose defects in the sewer/septic system of a residential or commercial building being offered for sale or rental. Such liability might arise under a common law or state statutory or regulatory obligation to disclose adverse property features, or sewer/septic system defects specifically. Issue 15: Property Condition Disclosure: Radon The issue raised by Radon is the liability of a real estate professional for failing to discover and/or disclose the actual or potential presence of elevated levels of radon in a residential or commercial building being offered for sale or rental. Such liability might arise under a common law or state statutory or regulatory obligation to disclose adverse property features, or the presence of radon or radon levels specifically. Issue 16: Property Condition Disclosure: Asbestos The issue raised by Asbestos is the liability of a real estate professional for failing to discover and/or disclose the actual or potential presence of asbestos containing materials (ACM) in a residential or commercial building being offered for sale or rental. Such liability might arise under a common law or state statutory or regulatory obligation to disclose adverse property features, or ACM specifically. Issue 17: Property Condition Disclosure: Lead-based Paint The issue raised by lead-based paint is the liability of a real estate professional to discover and disclose the presence of lead-based paint in a residential property being offered for sale or rental. Such liability might arise under a common law or state statutory or regulatory obligation to disclose adverse property features, or lead-based paint specifically, or as a result of the obligations imposed on real estate agents under the Federal regulations requiring disclosure of lead-based paint, lead-based paint hazards and lead-based paint information. Issue 18: Property Condition Disclosure: Mold The issue raised by Mold is the liability of a real estate professional for failing to discover and/or disclose signs, in a residential or commercial building being offered for sale or rental, that the property may have mold that could cause or has caused illness to persons or damage to property. Such signs are usually related to prior water problems on the property that were not properly corrected. This is a hot topic for which there remain many unknowns, including what type and what levels of mold may be toxic. Issue 19: Property Condition Disclosure: Roof The issue raised by Roof is the liability of a real estate professional for failing to discover and/or disclose the presence of defects in the roof of a residential or commercial building being offered for sale or rental. Such liability might arise under a common law or state statutory or regulatory obligation to disclose adverse property features, or roof defects specifically. Copyright 2009 National Association of REALTORS® App 4-12 Issue 20: Property Condition Disclosure: Synthetic Stucco The issue raised by Synthetic Stucco is the liability of a real estate professional for failing to discover and/or disclose the actual or potential presence of synthetic stucco products (also known as artificial stucco and "exterior insulation and finish systems," or "EIFS") used and present in or on a residential or commercial building being offered for sale or rental, or problems or defects arising from the use of such products. Such liability might arise under a common law or state statutory or regulatory obligation to disclose adverse property features, or the presence of synthetic stucco specifically. Issue 21: Property Condition Disclosure: Flooring/Walls The issue raised by Flooring/Walls is the liability of a real estate professional for failing to discover and/or disclose the actual or potential presence of flooring/wall defects affecting a residential or commercial building being offered for sale or rental. Such liability might arise under a common law or state statutory or regulatory obligation to disclose adverse property features, or flooring/wall defects specifically. Issue 22: Property Condition Disclosure: Plumbing The issue raised by Plumbing is the liability of a real estate professional for failing to discover and/or disclose the actual or potential presence of plumbing defects in or affecting a residential or commercial building being offered for sale or rental. Such liability might arise under a common law or state statutory or regulatory obligation, to disclose adverse property features or plumbing defects specifically. Issue 23: Property Condition Disclosure: HVAC System The issue raised by HVAC is the liability of a real estate professional for failing to discover and/or disclose the actual or potential presence of HVAC defects in a residential or commercial building being offered for sale or rental. Such liability might arise under a common law or state statutory or regulatory obligation to disclose adverse property features, or HVAC defects specifically. Issue 24: Property Condition Disclosure: Electrical System The issue raised by Electrical System is the liability of a real estate professional for failing to discover and/or disclose the actual or potential presence of electrical system defects in a residential or commercial building being offered for sale or rental. Such liability might arise under a common law or state statutory or regulatory obligation to disclose adverse property features, or electrical system defects specifically. Issue 25: Property Condition Disclosure: Valuation The issue raised by Valuation is the liability of a real estate professional for failing to provide a correct valuation of a residential or commercial building being offered for sale or rental, or for otherwise failing correctly to advise a party about the valuation of a property. Such liability might arise under a common law or state statutory or regulatory obligation to disclose adverse property features, or property valuation issues or information specifically. Copyright 2009 National Association of REALTORS® App 4-13 Issue 26: Property Condition Disclosure: Insects/Vermin The issue raised by Insects/Vermin is the liability of a real estate professional for failing to discover and/or disclose the actual or potential presence of insects/vermin (such as termites) on or affecting a residential or commercial building being offered for sale or rental. Such liability might arise under a common law or state statutory or regulatory obligation to disclose adverse property features, or to disclose information about the presence of insects/vermin specifically. Issue 27: Property Condition Disclosure: Boundaries The issue raised by Boundaries is the liability of a real estate professional for failing to discover and/or disclose the actual boundaries of a residential or commercial building being offered for sale or rental, or to recommend that a buyer/renter have a survey performed to correctly ascertain the boundaries. Such liability might arise under a common law or state statutory or regulatory obligation to disclose adverse property features, or to disclose information about the boundaries of the property specifically. Issue 28: Property Condition Disclosure: Zoning The issue raised by Zoning is the liability of a real estate professional for failing to provide accurate and complete information concerning zoning of a residential or commercial building being offered for sale or rental. Such liability might arise under a common law or state statutory or regulatory obligation to disclose adverse property features, or to disclose the information about the zoning of the property specifically. Issue 29: Property Condition Disclosure: Off-site Adverse Conditions The issue raised by Off-site Hazards is the liability of a real estate professional for failing to discover and/or disclose the presence of off-site adverse conditions, that is, hazards not physically present on or otherwise within the physical boundaries of the property being offered for sale or rental but which may nevertheless affect the property or persons on it. Such liability might arise under a common law or state statutory or regulatory obligation to disclose adverse property features, or off-site hazards specifically. Issue 30: Property Condition Disclosure: Meth Labs The issue raised by Meth Labs in the liability of a real estate professional for failing to discover and/or disclose the fact that the property had been used for the production of methamphetamine. It covers both the environmental impact of the production, such as dumping reagents, and the stigma that may attach to the property as a result of what occurred there. Issue 31: Property Condition Disclosure: Stigmatized Property The issue raised by stigmatized property is the liability of a real estate licensee to discover and/or disclose non-physical defects in a property, such as an earlier murder, rape or other crime on the property, suicide on the property, a rumor of ghosts on the property, or the fact that the prior tenant or owner was infected with the HIV virus. Such Copyright 2009 National Association of REALTORS® App 4-14 liability, or exemption from liability, might arise under common law or a state statute that specifies whether such non-physical defects constitute a material fact that must be disclosed to potential buyers or tenants. Issue 32: Property Condition Disclosure: Megan's Laws The issue raised by Megan's Laws is the liability of a real estate licensee to discover and/or disclose information to a potential buyer or tenant regarding the nearby whereabouts of a released sex offender. The federal Megan's Law (an amendment to the Violent Crime Control and Law Enforcement Act of 1994) requires states to enact their own laws mandating that released sex offenders register with local law enforcement agencies and that information on their whereabouts be made available to the public. Since most state statutes do not expressly exempt real estate professionals from discovering and disclosing this information, real estate licensees face a number of ambiguities with regard to any disclosure responsibilities they might have: (i) do real estate licensees have a duty to disclose—or to do more than provide prospective buyers with the telephone numbers of law enforcement agencies keeping such information; (ii) what geographic proximity triggers a real estate licensee's duty to disclose; (iii) the complexity of information that needs to be conveyed if the state uses a tier system based on degree of risk of the released offender; (iv) how often records need to be checked; (v) the effect of this information on property values; and (vi) defamation defamation concerns. Issue 33: Property Condition Disclosure: Underground Storage Tanks The issue raised by Underground Storage Tanks is the liability of a real estate professional for failing to discover and/or disclose the presence of one or more underground storage tanks on a residential or commercial property being offered for sale or rental, or to discover and/or disclose contamination of the property as a result of leakage from a tank. Such liability might arise under a common law or state statutory or regulatory obligation to disclose adverse property features, or underground storage tanks specifically. Issue 34: Property Condition Disclosure: Electromagnetic Fields The issue raised by Electromagnetic Fields is the liability of a real estate professional for failing to discover and/or disclose the presence of electromagnetic fields or one or more sources of electromagnetic fields (such as electric power distribution or transmission lines) that may affect a residential or commercial property being offered for sale or rental. Such liability might arise under a common law or state statutory or regulatory obligation to disclose adverse property features, or electromagnetic fields specifically. Issue 35: Property Condition Disclosure: Pollution/Environmental Other The issue raised by Pollution/Environmental Other is the liability of a real estate professional for failing to discover and/or disclose the actual or potential presence of, or the nature or potential sources of, pollution or other undesirable environmental conditions that are or may be present on a residential or commercial property being offered for sale or rental. Such liability might arise under a common law or state statutory or regulatory obligation to disclose such pollution or other adverse Copyright 2009 National Association of REALTORS® App 4-15 environmental property features generally, or specified pollution or other adverse environmental property features or conditions specifically. Issue 36: Property Condition Disclosure: Other The issue raised by Property Condition Disclosure: Other is the liability of a real estate professional for failing to discover and/or disclose the presence of other adverse conditions on or features of a property being offered for sale or rental. Such liability might arise under a common law or state statutory or regulatory obligation to disclose adverse property features, or other specified features or conditions specifically. Issue 37: Employment: Harassment The issue raised by Harassment is the liability of a real estate broker/owner when one of his or her employees or independent contractors is harassed by: (1) another employee or independent contractor; (2) by his or her supervising manager; or (3) by a potential home buyer or home seller. Such liability would arise under a state or federal antidiscrimination law such as Title VII. Issue 38: Employment: Age Discrimination The issue raised by Age Discrimination is the liability of a real estate broker/owner under the ADEA or similar state laws, for discriminating against employees or independent contractors on the basis of age. Issue 39: Employment: Sex Discrimination The issue raised by Sex Discrimination is the liability of a real estate broker/owner under Title VII or similar state laws, for discriminating against employees or independent contractors on the basis of sex. Issue 40: Employment: Race Discrimination The issue raised by Race Discrimination is the liability of a real estate broker/owner under Title VII, other federal civil rights laws or similar state laws, for discriminating against employees or independent contractors on the basis of race. Issue 41: Employment: National Origin Discrimination The issue raised by National Origin Discrimination is the liability of a real estate broker under Title VII or similar state laws, for discriminating against employees or independent contractors on the basis of national origin. Issue 42: Employment: Sexual Orientation Discrimination The issue raised by Sexual Orientation Discrimination occurs only under some state and local employment laws and addresses the liability of a real estate broker/owner for discriminating against employees or independent contractors on the basis of sexual orientation. Copyright 2009 National Association of REALTORS® App 4-16 Issue 43: Employment: Wrongful Termination The issue raised by Wrongful Termination is the liability of a real estate broker/owner for the termination of an employee or sales associate based on a violation of public policy or an express or implied contractual agreement between them, irrespective of any allegation of race, sex, age, disability or national origin discrimination. Issue 44: Employment: Defamation Defamation occurs when a broker/owner is alleged to have published, to a third party, false and derogatory information about an employee. This is often alleged to have occurred via references or other discussions about an employee upon the employee's voluntary or involuntary termination. Issue 45: Employment: Personal Assistants The issue of Personal Assistants arises when a real estate broker or sales associate hires an assistant, either licensed or unlicensed, to assist in the salesperson's or broker's work. Some of the issues that arise in this category involve: (1) whether state law requires that the personal assistant be licensed; (2) what kinds of duties an unlicensed personal assistant may perform; (3) whether or not the personal assistant is an employee or independent contractor; and (4) what is the liability of the supervising broker or agent for his or her personal assistant's negligence or misconduct. Issue 46: Employment: Independent Contractors The issue of Independent Contractors involves the determination as to whether a sales associate is an employee or an independent contractor and the impact of this determination on: (1) tax or benefits consequences, and (2) broker liability for the sales associate's misconduct. Issue 47: Employment: Workers' Compensation The issue of Workers' Compensation involves the determination as to whether state workers' compensation laws apply to real estate licensees who are independent contractors. Issue 48: Employment Other This sub-issue covers all other employment-related issues involving real estate brokers, franchisers, sales associates, and support staff. Issue 49: Fair Housing: Sex Discrimination The issue raised by Sex Discrimination under the Fair Housing Laws is the liability of a real estate licensee, seller, landlord or lender, for discriminating in the sale or rental of property on the basis of sex. Such liability can arise under the Federal Fair Housing Act and its amendments or under the state's fair housing laws. This liability may occur when equal services of a real estate licensee are not provided because of sex, when an individual is discriminated against in the purchase or lease of property because of his or her sex, or discriminatory refusal to lend because of sex. In addition, cases in which a Copyright 2009 National Association of REALTORS® App 4-17 real estate professional is alleged to have sexually harassed a potential buyer or seller would fall under this issue. Issue 50: Fair Housing: Race Discrimination The issue raised by Race Discrimination under the Fair Housing laws is the liability of a real estate licensee, seller, landlord or lender, for discriminating in the sale or rental of property on the basis of race. Such liability can arise under the Federal Fair Housing Act and its amendments, under other federal civil rights laws or under the state's fair housing laws. This liability occurs when equal services of a real estate licensee are not provided because of race, when an individual is discriminated against in the purchase or lease of property because of his or her race, or by steering, blockbusting or discriminatory refusal to lend because of race. Issue 51: Fair Housing: National Origin Discrimination The issue raised by National Origin Discrimination is the liability of a real estate licensee, seller, landlord or lender, for discriminating in the sale of rental of property on the basis of national origin. Such liability can arise under the federal Fair Housing Act and its amendments, other federal civil-rights laws, or state fair housing laws. Issue 52: Fair Housing: Religious Discrimination The issue raised by Religious Discrimination is the liability of a real estate licensee, seller, landlord or lender, for discriminating in the sale of rental of property on the basis of religion. Such liability can arise under the federal Fair Housing Act and its amendments, other federal civil-rights laws, or state fair housing laws. Issue 53: Fair Housing: Familial Status Discrimination This issue is similar to the others above and arises, in most instances, when families with children are denied access to housing or otherwise discriminated against vis- -vis building rules or the use of property amenities. Issue 54: Fair Housing: Handicap Discrimination The issue raised by Handicap Discrimination under the Fair Housing laws is the liability of builders, landlords and sellers for discriminating against individuals with physical or mental disabilities in the sale or rental of property or in failing to provide reasonable accommodations on the property for the disabled. New building construction requirements under fair housing laws have also been established and provide that new construction must be wheelchair accessible. There is currently controversy as to whether these requirements apply not only to builders, but also to subsequent and innocent owners. Issues involving zoning for group homes often fall under this category as well. Copyright 2009 National Association of REALTORS® App 4-18 Issue 55: Fair Housing: Sexual Orientation Discrimination The issue raised by Sexual Orientation Discrimination occurs only under some state and local fair housing laws and addresses the liability of a real estate licensee, seller, landlord or lender, for discriminating in the sale or rental of property on the basis of sexual orientation. Issue 56: Fair Housing: Source of Income Discrimination The issue raised by Source of Income Discrimination occurs only under some state fair housing laws and addresses the liability of a real estate licensee, seller, landlord, or lender for discriminating in the sale or rental of property on the basis of source of income. Issue 57: Fair Housing: Advertising and Target Marketing Advertising and Target Marketing issues arise under federal and state fair housing laws when a landlord, seller, real estate licensee or publisher expresses, directly or indirectly, a preference for (or bias against) individuals of certain sexes, races, familial status, religions, national origins or physical or mental capacities. Liability may arise from the language used in advertising or even from pictures that are not inclusive of all races, sexes, ages and physical abilities. Issue 58: Fair Housing: Other All other issues involving federal and state fair housing laws should be considered here. Issue 59: Americans With Disabilities Act: Employment ADA issues arise when employees are or become disabled. The current ADA issues are (1) whether whether an employee is disabled, and (2) whether the employer must make some reasonable accommodation for a disabled employee. ADA issues also may arise in the hiring context. Issue 60: Americans with Disabilities Act: Accessibility ADA issues arise when places of public accommodation, like a broker's office, are not accessible to the disabled. ADA issues also arise when educational courses offered by brokers or associations do not provide reasonable accommodations such as special devices and other assistance for the hearing and sight-impaired. Issue 61: Technology: State Internet Advertising Rules What are the requirements of the different rules being adopted by the various states to specifically address advertising by real estate agents over the Internet? Do these rules apply to the advertising of properties for sale or lease or just to the offering of real estate services (is there a difference)? What is the scope of the real estate commissions' authority in the individual states to regulate the offering of services by out-of-state practitioners to individual consumers in the forum state via the Internet? Copyright 2009 National Association of REALTORS® App 4-19 Issue 62: Technology: Privacy The increased popularity and use of e-mail and the Internet to conduct business brings with it the need to protect consumers' private information. Other advances in technology also have made private information more accessible and information itself has become a commodity in trade. The issues raised, therefore, are the duties of Real Estate Professionals to protect their customers' private information and the liability they may face under the common law of privacy or specific statutes or regulations for breaches of consumer privacy. Issue 63: Technology: Anti-solicitation Laws The use of e-mail, the Internet, and various telemarketing techniques also brings with it the need to protect consumers' right to be free from unwanted solicitations, and state and federal governments have adopted laws and regulations to protect this aspect of consumer privacy. Issue 64: Technology: Other The increased concentration of information used in other issues involving technology and the real estate business raises issues regarding its protection and authority required to use that information. The use of some technologies such as e-mail and computerized forms to facilitate the completion of a real estate transaction may also raise issues related to confidentiality of client communications, the adequacy of a writing to meet the statute of frauds, or unauthorized copying of materials such as contract forms. Issue 65: Antitrust: Price Fixing The issue raised by Price Fixing is the liability under federal or state antitrust laws of real estate professionals or firms, or real estate associations, for explicitly or tacitly agreeing to charge customers the same prices (such as listing commissions, commission splits, or other fees), or the factual circumstances which establish, or allow the finder of fact to conclude, that an unlawful price -fixing agreement exists. Issue 66: Antitrust: Group Boycotts The issue raised by Group Boycotts is the liability under federal or state antitrust laws of real estate professionals or firms, or real estate associations, for engaging in conduct deemed to be an unlawful agreement to boycott one or more competitors or firms, or the factual circumstances which will establish, or allow the finder of fact to conclude, that an unlawful boycott exists. Issue 67: Antitrust: Advertising The issue raised by Advertising is whether various advertising practices of real estate professionals or firms, or real estate associations, violate federal or state antitrust laws. Advertising practices that might be challenged under the antitrust laws may include, for example, agreements among real estate professionals or firms to jointly publish certain advertising, the creation and distribution of an advertising publication by a real estate association, agreements among real estate professionals or firms to refrain from certain kinds of advertising, or from advertising in certain places or at certain times, or other Copyright 2009 National Association of REALTORS® App 4-20 practices. Cases which address the factual circumstances which will demonstrate or allow the finder of fact to conclude that there exists an unlawful agreement regarding advertising practices, are also of interest. Issue 68: Antitrust: Tying Agreements The issue raised by Antitrust: Tying Agreements is the liability under federal or state antitrust laws of real estate professionals or firms, or real estate associations, for engaging in conduct deemed to be an unlawful tying agreement. Cases which address the factual circumstances under which a finder of fact may conclude that there exists an unlawful tying agreement involving such parties are also of interest. Issue 69: Antitrust: Other The issue raised by Antitrust: Other is the liability under federal or state antitrust laws of real estate professionals or firms, or real estate associations, for engaging in other business practices. Such cases might include those addressing explicit or tacit agreements among competitors regarding business practices other than pricing or advertising, cases challenging the practice of limiting access to the MLS or other association services to association members, or those practices which address the factual circumstances which will establish, or allow the finder of fact to conclude, that there exists an unlawful agreement regarding allegedly anti-competitive practices at issue. Such cases might also address the question of the conduct of a real estate trade association which is sufficient to hold it liable because of its indirect involvement with the anti-competitive activities of real estate professionals or firms. Issue 70: RESPA: Disclosure of Settlement Costs A disclosure of settlement costs is made twice during a real estate transaction. The first is the good-faith estimate of closing costs which must be provided to the consumer. The second is the HUD 1 form which must be completed for the closing. The issues raised by both of these requirements are who is responsible for the disclosure, during what time frame is the delivery of these forms acceptable, and how accurate must the information on the forms be to be acceptable when delivered and must the good-faith estimate be updated. Finally, if there is a dispute, does the consumer have a right of action against the party responsible for making the disclosure? Issue 71: RESPA: Kickbacks Under RESPA all kickbacks (also known as "referral fees") paid between settlement service providers are illegal. Two issues are raised by this prohibition. Can parties other than those identified in the definition of settlement services found in the Act (12 U.S.C. § 2602(3)) be considered settlement service providers and what constitutes a kickback (or referral fee) as opposed to a legitimate payment for some good or service actually rendered? Issue 72: RESPA: Affiliated Business Arrangements Known earlier as Controlled Business Arrangements, they involve a special exception to the prohibition on payments between settlement service providers that applies when two Copyright 2009 National Association of REALTORS® App 4-21 settlement service providers with a degree of common ownership make payments between themselves, provided the payments are related to the ownership interest and not based upon the number or frequency of referrals between the two companies. The issues raised by this arrangement are what is required to be an affiliated business and what types of payments can be categorized as a return on an ownership interest made between the two affiliated businesses? Issue 73: RESPA: Other RESPA matters usually involve the payment of some thing of value between two or more settlement service providers. While referrals are prohibited the statute allows for the payment of reasonable compensation for goods and services actually provided. Issues which are raised by this may involve joint marketing efforts or shared facilities and allocating the cost of the joint marketing or facilities among different settlement service providers. Issue 74: Third Party Liability: Appraisers The issue here is the liability of a real estate appraiser to a party with whom the appraiser is not in privity if the appraisal of the value of the property is not accurate. Lenders almost always hire an appraiser to appraise a property in connection with the mortgage loan they are making to the purchaser. In such a scenario, since the appraiser is working for the lender, and not directly for the purchaser, whether the appraiser would have any liability to the purchaser would be the issue. (Sometimes, however, purchasers or sellers independently hire an appraiser on their own.) Issue 75: Third Party Liability: Inspectors This topic is meant to encompass situations where a party who has not contracted with the home inspector files suit or makes a complaint against the home inspector. Since home inspectors are most often hired by buyers, the seller or the seller's broker will usually be the third-party complainant—as complainant—as opposed to situations encompassed by "Third-Party Liability: Appraisers," where the buyer will often be the third-party complainant. Issue 76: Third Party Liability: Other The issue here would be the liability of other third parties, for example, title insurers, surveyors, contractors, or the like to people with whom they did not contract with directly. Issue 77: Code of Ethics: Reliance On NAR's Code of Ethics by Courts This issue arises when real estate professionals, regardless of whether they are members of NAR or not, are sued for misconduct and when the court that is hearing the suit uses various articles and standards of practice under NAR's Code of Ethics to make or justify its decision. Copyright 2009 National Association of REALTORS® App 4-22 Issue 78: Code of Ethics: Enforcement of NAR's Code of Ethics This issue arises when a member of NAR challenges the disciplinary action of a REALTOR® board or grievance committee against that member for violating the Code of Ethics. This issue also arises when Boards themselves seek declaratory judgments in anticipation of disciplining a member. Issue 79: Sign Ordinances May a town or a private entity dictate whether a resident may display a sign or the American flag? May the town or private entity restrict what a sign says? To what extent does a resident's right of free speech trump those restrictions? Issue 80: Deceptive Trade Practices Act and Fraud Liability resulting from false, misleading or deceptive statements or actions arising under common law fraud or statutory provisions of a state Deceptive Trade Practices Act (sometimes otherwise known as Unfair Trade Practices Act, or Unfair Competition Act). Some of the issues are how each element of such a claim has been interpreted in the context of a real estate transaction, particularly whether the act or statement made by the agent must be known to be false, how the reliance of the injured party upon the act or statement is shown or negated and whether the existence or absence of an agency relationship alters any of the results. Special issues related to the statutory provisions include (a) whether a state Deceptive Trade Practices Act applies to real estate professionals or real estate sales; (b) what what type of practices or conduct of real estate professionals is deemed a violation of the Act; (c) whether attorney's fees may be recovered by a successful plaintiff in an action brought under the Act; and (d) whether and under what circumstances may punitive or other non-compensatory damages be awarded to a successful plaintiff. Issue 81: "Flipping" "Flipping" refers to the predatory-lending practice of reselling a recently acquired property for considerable profit with an artificially inflated value (often with collusion between the lender, the appraiser and others, including real estate licensees). Cases addressing flipping may be criminal in nature, involving such charges as mail fraud, wire fraud or conspiracy, or they may seek civil damages. Issue 82: "As Is" Clauses The issue raised by "As Is" clauses is whether a real estate licensee or seller who sells a property "as is" can still be liable for failing to disclose certain property conditions. Generally speaking, "as is" clauses only provide relief from failure to disclose liability when a material defect is easily discoverable or apparent to a potential buyer. Issues involving "as-is" clauses are often addressed by or related to state property condition disclosure laws. Copyright 2009 National Association of REALTORS® App 4-23 Issue 83: Commission Disputes/Procuring Cause Procuring cause is the legal standard for determining who is entitled to a commission on a real estate transaction. Real estate licensees are held to be the procuring cause of a sale or rental when it is their unbroken efforts that have resulted in the buyer's ultimate decision to buy or lease the property on terms acceptable to the seller or lessor. There are many factors, no one of which is dispositive, that go into the determination of who is the procuring cause in a particular transaction. Procuring cause cases are found in both residential and commercial transactions. However, since NAR requires its members to agree to binding arbitration when procuring cause is disputed, a great deal of the case law involves commercial transactions. Most recently, the issue of buyer representation and how it relates, if at all, to the determination of procuring cause has been examined. Other issues regarding commission disputes often involve the doctrine of quantum meruit. Issue 84: Escrow Mishandling The licensing laws and regulations that govern the conduct of real estate licensees include the duties of licensees to create and manage escrow accounts (also known as trust accounts). These accounts are used to deposit funds from buyers or sellers such as earnest money deposits, rents, security deposits and money advanced by a buyer or seller for the payment of expenses in connection with the closing of real estate transactions. This category should include cases in which the broker is alleged to have violated the law governing the establishment and use of these accounts. Issue 85: Frivolous Lawsuits While most jurisdictions have rules which require a good-faith investigation of the facts and the law underlying any lawsuit filed with the courts, the defense of frivolous lawsuits remains a significant expense for many brokers. The issue is whether there is any means of shifting the cost of defending frivolous lawsuits to the plaintiff under current or proposed laws or rules. Issue 86: Lockboxes Lockboxes are often used on properties to provide convenient access to the property for cooperating agents wishing to show the property. They are secure boxes which contain a key or other means of accessing the property. The issue raised by their use is what type of disclosure regarding their risk is required of the broker and if an unauthorized third party gains access to the property using the lockbox, what is the liability of the agent for damages. Issue 87: Relocation Companies Relocation companies enter into agreements with large corporations whereby they handle aspects of the relocation of corporate employees, including the sale of the home in the prior location and the purchase of the home in the new location. In turn, the relocation company often enters into agreements with local real estate brokers to handle the actual transaction. Although there are many variations, typically, the broker is required to pay a referral fee to the relocation company for each transaction. Sometimes the relocation company actually owns the relocating employee's home for a while before Copyright 2009 National Association of REALTORS® App 4-24 it is sold, but it appears that more often, the relocation company does not ever own the property. One issue that arises is whether a state requires that a relocation company be licensed in that state in order to pursue its relocation activities there. While some affinity partners and relocation companies hold real estate licenses, it appears that many do not. Some state real estate commissions have adopted rules or policies addressing some of these issues, and at least one requires that a relocation company be licensed in the state prior to conducting its activities there. Other issues include "after-the-fact commissions"; "double referral fees"; and payments to non-licensed individuals. These issues can arise when a licensee is working with a relocating client, unaware that a relocation company is involved. This can happen on either side of the transaction. After doing considerable work for the client, they discover the relocation company involvement. Problems can arise because often the practitioner first learns of the relocation company's involvement when the client is informed by his employer that he will not receive all of his relocation benefits unless he uses an affiliated real estate brokerage, and the relocation company asks the broker to pay it a referral fee. Often by the time this is discovered, the transaction has progressed to the point that it is unfair to characterize this as a true referral fee. Even more issues arise when the transaction already has closed, commissions and other referral fees already have been paid, and the broker is asked by the relocation company to pay it a referral fee on top of all of the other payments which have been made. In some programs, the relocation company pays its corporate client (the employer) a portion of the referral fee it receives from the brokers. Sometimes the corporation in turn pays its relocating employee a portion of the amount as a relocation "bonus." So, if the licensee refuses to pay the fee to the relocation company, then his client may not receive all of his relocation benefits. Issue 88: Affinity Groups Partnerships between large membership organizations called affinity groups and real estate firms are increasing. Many kinds of affinity programs are offered by a wide range of organizations (such as AARP, and Amerinet, with its Costco program—a large warehouse club). These programs involve negotiated arrangements between the affinity group and real estate brokerages, where the affinity partner markets the services of its affiliate firms to its members and the brokerage discounts its commission to those members. Sometimes the affinity group receives a percentage of the brokerage commission received on each referral, and the consumer then receives a rebate, discount or other incentive from the affinity group for using the services of a participating firm. At least one large brokerage has a partnership with a major airline; the brokerage buys frequent-flyer miles from the airline and then gives them directly to its clients who participate in the program. The issue here is whether such incentives constitute unlawful payments of commission to unlicensed individuals. Issue 89: Licensing Issues These issues include state licensing reciprocity (other than instances involving relocation companies), disciplinary action taken against a licensee by a state real estate commission and determinations as to whether certain conduct requires a real estate license. With regard to reciprocity, state licensing laws differ. Some prohibit sharing a real estate commission with someone who is not licensed in that jurisdiction, although often there is an exemption for a referral fee paid to one who is licensed in another Copyright 2009 National Association of REALTORS® App 4-25 jurisdiction. Some allow sharing a commission with a nonresident broker who is licensed in another jurisdiction if the foreign broker has a cooperative working agreement with a broker licensed in that state. Issue 91: Breach of Contract A contract is breached whenever a party to a contract fails to keep a promise in the agreement without a legal excuse. A breach can occur when a party makes a direct refusal to perform a promise in the agreement, or when a party fails to fully complete promises made in the agreement. Because virtually every step of the real estate process involves a contract, there are many opportunities for a breach of contract action to arise. Common real estate contracts include a listing agreement, buyer representation agreement, a sales contract, an option contract, etc. A failure to fully satisfy the promises made in any of those agreements could result in a lawsuit for breach of contract. Our interest is in those breach of contract cases where a real estate professional is either the plaintiff or defendant. Issue 92: Uninsurable Homes/Failure to Close The problem of uninsurable homes arises when a buyer cannot get affordable casualty insurance for a home because, for example, past casualty-loss claims have created a stigma on the property, or the insurer has felt the squeeze of a large number of claims in that geographical area due to a natural disaster. The buyer may be priced out of coverage or coverage may simply be unavailable. Although the problem usually merely delays the transaction, in some situations it may actually cause the transaction to fall through. Issue 93: Trademark Issues When a large real estate broker has a dispute with a local office, the continued use of trademarks, logos and similar intellectual property may be an additional area of litigation. Issue 94: Section 1031 Exchanges Section 1031 Exchanges allow sellers of real property to delay capital-gains taxes by reinvesting the proceeds of the sale in another property (a “like-kind exchange”). A recent development in this area is investing in property held as a tenancy in common (“TIC”), such as a resort property. This issue examines how § 1031 Exchanges work and the role of real estate professionals in advising clients about the § 1031 exchange and TIC investments. It does not cover income-tax issues. Issue 95: Miscellaneous Copyright 2009 National Association of REALTORS® App 4-26 Exhibit 2 Survey Form Copyright 2009 National Association of REALTORS® App 4-27 Below is a list of issues that may form the basis for disputes (claims/complaints/lawsuits) involving real estate agents and/or brokers. Based on your knowledge and experience in the real estate industry, please choose the appropriate response regarding the frequency with which you believe the issue is currently a basis for disputes. Agency-Related Issues low low-med med med-high high low low-med med med-high high low low-med med med-high high Dual agency Buyer representation Designated agency Transactional/Non-Agency Subagency Disclosure of confidential information after termination of agency relationship Vicarious liability Breach of fiduciary duty Disclosure of financial ability (to purchase or rent) Agency disclosure Minimum service agreements Property Condition Disclosure-Related Issues Structural defects Sewer/Septic Mold/Water Intrusion Roof Meth Labs Valuation Employment-Related Issues Harassment Discrimination (age sex, race, national origin, sexual orientation) Wrongful termination Defamation Personal assistants Copyright 2009 National Association of REALTORS® App. 4-28 Independent contractors Workers' compensation Fair Housing-Related Issues low low-med med med-high high low low-med med med-high high low low-med med med-high high low low-med med med-high high low low-med med med-high high Sex discrimination Race discrimination National origin discrimination Religious discrimination Familial status discrimination Handicap discrimination Sexual orientation discrimination Source of income Advertising and target marketing Americans with Disabilities Act Employment by broker or agent Accessibility of broker's premises Technology-Related Issues State Internet advertising rules Privacy Anti-solicitation laws Antitrust-Related Issues Price-fixing Boycotts Advertising Tying agreements RESPA-Related Issues Disclosure of settlement costs Kickbacks Affiliated business arrangements Copyright 2009 National Association of REALTORS® App. 4-29 Third Party-Related Issues low low-med med med-high high low low-med med med-high high Appraisers Inspectors Miscellaneous Issues Reliance on NAR's Code of Ethics by Courts Enforcement of NAR's Code of Ethics Sign ordinances Deceptive Trade Practices Act/Fraud "Flipping" "As-Is" clauses Commission disputes / procuring cause Escrow Frivolous lawsuits Lock boxes Licensing of relocation companies Relationships between affinity groups and real estate brokerages Licensing issues (e.g., foreign brokers, interstate reciprocity, discipline, conduct requiring a license, but not continuing education) Breach of contract in which agent or broker is a party Uninsurable homes/Failure to close Trademark Issues Section 1031 Exchanges Below is a list of issues that may form the basis for disputes (claims/complaints/lawsuits) involving real estate agents and/or brokers. Based on your knowledge and experience in the real estate industry, please choose the appropriate response regarding the extent to which you believe the number of disputes based on the issue will change in the next two years. Agency-Related Issues decrease significantly decrease somewhat neither increase nor decrease increase somewhat increase significantly Dual agency Buyer representation Designated agency Copyright 2009 National Association of REALTORS® App. 4-30 Transactional/Non-Agency Subagency Disclosure of confidential information after termination of agency relationship Vicarious liability Breach of fiduciary duty Disclosure of financial ability (to purchase or rent) Agency disclosure Minimum service agreements Property Condition Disclosure-Related Issues decrease significantly decrease somewhat neither increase nor decrease increase somewhat increase significantly decrease significantly decrease somewhat neither increase nor decrease increase somewhat increase significantly decrease significantly decrease somewhat neither increase nor decrease increase somewhat increase significantly Structural defects Sewer/Septic Mold/Water Intrusion Roof Meth Labs Valuation Employment-Related Issues Harassment Discrimination (age sex, race, national origin, sexual orientation) Wrongful termination Defamation Personal assistants Independent contractors Workers' compensation Fair Housing-Related Issues Sex discrimination Race discrimination National origin discrimination Copyright 2009 National Association of REALTORS® App. 4-31 Religious discrimination Familial status discrimination Handicap discrimination Sexual orientation discrimination Source of income Advertising and target marketing Americans with Disabilities Act decrease significantly decrease somewhat neither increase nor decrease increase somewhat increase significantly decrease significantly decrease somewhat neither increase nor decrease increase somewhat increase significantly decrease significantly decrease somewhat neither increase nor decrease increase somewhat increase significantly decrease significantly decrease somewhat neither increase nor decrease increase somewhat increase significantly decrease significantly decrease somewhat neither increase nor decrease increase somewhat increase significantly Employment by broker or agent Accessibility of broker's premises Technology-Related Issues State Internet advertising rules Privacy Anti-solicitation laws Antitrust-Related Issues Price-fixing Boycotts Advertising Tying agreements RESPA-Related Issues Disclosure of settlement costs Kickbacks Affiliated business arrangements Third Party-Related Issues Copyright 2009 National Association of REALTORS® App. 4-32 Appraisers Inspectors Miscellaneous Issues decrease significantly decrease somewhat neither increase nor decrease increase somewhat increase significantly Reliance on NAR's Code of Ethics by Courts Enforcement of NAR's Code of Ethics Sign ordinances Deceptive Trade Practices Act/Fraud "Flipping" "As-Is" clauses Commission disputes / procuring cause Escrow Frivolous lawsuits Lock boxes Licensing of relocation companies Relationships between affinity groups and real estate brokerages Licensing issues (e.g., foreign brokers, interstate reciprocity, discipline, conduct requiring a license, but not continuing education) Breach of contract in which agent or broker is a party Uninsurable homes/Failure to close Trademark Issues Section 1031 Exchanges Below is a list of issues that may form the basis for disputes (claims/complaints/lawsuits) involving real estate agents and/or brokers. Based on your knowledge and experience in the real estate industry, please choose the appropriate response regarding the need for additional training on the issue in the next two years. Agency-Related Issues low low-med med med-high high Dual agency Buyer representation Designated agency Transactional/Non-Agency Subagency Copyright 2009 National Association of REALTORS® App. 4-33 Disclosure of confidential information after termination of agency relationship Vicarious liability Breach of fiduciary duty Disclosure of financial ability (to purchase or rent) Agency disclosure Minimum service agreements Property Condition Disclosure-Related Issues low low-med med med-high high low low-med med med-high high low low-med med med-high high Structural defects Sewer/Septic Mold/Water Intrusion Roof Meth Labs Valuation Employment-Related Issues Harassment Discrimination (age sex, race, national origin, sexual orientation) Wrongful termination Defamation Personal assistants Independent contractors Workers' compensation Fair Housing-Related Issues Sex discrimination Race discrimination National origin discrimination Religious discrimination Familial status discrimination Handicap discrimination Sexual orientation discrimination Source of income Copyright 2009 National Association of REALTORS® App. 4-34 Advertising and target marketing Americans with Disabilities Act low low-med med med-high high low low-med med med-high high low low-med med med-high high low low-med med med-high high low low-med med med-high high low low-med med med-high high Employment by broker or agent Accessibility of broker's premises Technology-Related Issues State Internet advertising rules Privacy Anti-solicitation laws Antitrust-Related Issues Price-fixing Boycotts Advertising Tying agreements RESPA-Related Issues Disclosure of settlement costs Kickbacks Affiliated business arrangements Third Party-Related Issues Appraisers Inspectors Miscellaneous Issues Reliance on NAR's Code of Ethics by Courts Enforcement of NAR's Code of Ethics Sign ordinances Deceptive Trade Practices Act/Fraud "Flipping" "As-Is" clauses Copyright 2009 National Association of REALTORS® App. 4-35 Commission disputes / procuring cause Escrow Frivolous lawsuits Lock boxes Licensing of relocation companies Relationships between affinity groups and real estate brokerages Licensing issues (e.g., foreign brokers, interstate reciprocity, discipline, conduct requiring a license, but not continuing education) Breach of contract in which agent or broker is a party Uninsurable homes/Failure to close Trademark Issues Section 1031 Exchanges Based on your knowledge and experience in the real estate industry, please select the top ten issues you think most often form the basis of disputes involving real estate agents and/or brokers TODAY. 1st: I chose the 1st issue because: 2nd: I chose the 2nd issue because: 3rd: I chose the 3rd issue because: 4th: 5th: 6th: 7th: Copyright 2009 National Association of REALTORS® App. 4-36 8th: 9th: 10th: Based on your knowledge and experience in the real estate industry, please select the top ten issues you think most often form the basis of disputes involving real estate agents and/or brokers in the NEXT TWO YEARS. 1st: I chose the 1st issue because: 2nd: I chose the 2nd issue because: 3rd: I chose the 3rd issue because: 4th: 5th: 6th: 7th: 8th: 9th: 10th: Copyright 2009 National Association of REALTORS® App. 4-37 NAR would like to acknowledge your participation in this survey in the Executive Summary of the Scan. If you agree to this acknowledgment, please indicate below how your name should read. Specific responses to questions in the survey will be anonymous. Name: Organization/Firm: I do not wish to be identified in the Executive Summary Please contact [email protected] if you have any questions regarding this survey. Copyright 2009 National Association of REALTORS® App. 4-38