the Property Professional magazine

Transcription

T H E
PROPERTY
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O
F
E
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S
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VOL 28 ISSUE 1
02.2016
WWW.NPMA.ORG
ISSN-1072-2858
L
IS THE
OUTCOME/PROCESS
OF “IDENTIFICATION”
PASSÉ?
Does Your Property
System Account
for New Contracts
and Modifications?
Here’s Why it Should!
ALSO IN THIS ISSUE
2016 NPMA Awards Calendar
The Cycle Count. An Automated
Approach to Managing High-Value,
Mission-Critical Property
Property Management Today
“It’ll Take an Act of Congress”
(Actually Yes...It Did)
2016 Election Nominees
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VOL 28
ISSUE 1
C O N T E N T S
SPECIAL FEATURES
14 Does Your Property System Account for New Contracts
and Modifications? Here’s Why it Should!
BY ANGEL ROSARIO, NUTMEG CHAPTER
18 Property Management Today “It’ll Take an Act
of Congress”(Actually Yes...It Did)
BY J.E. SKIP ADOLPH, CPPM CF, LOS ANGELES CHAPTER
20 The Cycle Count. An Automated Approach to Managing
High-Value, Mission-Critical Property
BY ERNEST SERSEN, CPPM (SPACE COAST CHAPTER)
28 2016 Election Nominees
REGULAR FEATURES
04 05 07 13 National President’s Column
Augmented Reality to Increase Logistics Efficiency
Editor’s Column
Special Interest Groups
#AssetManagement – Trending Now – Using
17 Puzzle Challenge
27 Ask the Expert
INDUSTRY CHATTER
06 Portable Scanner Market Analysis
07 ASTM E53 Committee on Asset Management 2015
Wrap Up and Changes Coming for 2016
BY BILL FRANKLIN, CPPM
COVER STORY
12 Veteran’s Small Business Enhancement Act of 2015
BY SCOTT E. PEPPERMAN, NATIONAL ASSOCIATION OF
STATE AGENCIES FOR SURPLUS PROPERTY (NASASP)
15 Draft Executive Order Shows Asset Leadership
Network Impact
BY JIM DIETER, MIAM, CPPM, CF, SR. ADVISOR, T&T, AMCL AND
EXECUTIVE DIRECTOR, ASSET LEADERSHIP NETWORK
08
Is the Outcome/Process
of “Identification” Passé?
BY CHARLES A. WASZCZAK, OHIO VALLEY CHAPTER
19 Military 3D Printing
BY JOHN HARPER
37 GAO Reports on the Implementation of the Federal
Buildings Personnel Training Act of 2010
EDUCATION
38 March and April Course Schedule
ADVERTISERS
02
06 16 22 24 25 40 AssetSmart
GP Consultants
Capitol Asset Resources
Metalcraft
NPMA SES
NPMA NES
Sunflower Systems
S O C I A L
Entire contents © Copyright 2016 by the National Property Management Association, Inc. All
rights reserved. Reproduction of the contents of The Property Professional in whole or in part by
photocopying, entry into a data retrieval system or any other means is strictly forbidden.
The Property Professional is published bimonthly by the National Property Management
Association, Inc. and is mailed third class. The articles, opinions and ideas expressed by the
authors are the sole responsibility of the contributors and do not imply an opinion on the part
of the officers or members of NPMA. Readers are advised that NPMA is not responsible in
any way, manner or form for these articles, opinions and ideas. Readers are urged to exercise
professional caution in undertaking any of the recommendations or suggestions made by
the authors. The NPMA magazine welcomes and encourages contributions and suggestions
from its readers. Editorial policy dictates the right to edit or reject any material submitted for
publication. Advertising rates will be quoted upon request. Contact the National Office for
information at 404-477-5811.
POSTMASTER: Send change of address notices to Membership Coordinator, National Office NPMA, 3525 Piedmont Rd., Building 5, Suite 300, Atlanta, GA 30305. Phone: 404-477-5811;
Fax: 404-240-0998. The Property Professional subscription is included in the NPMA member’s
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WWW.NPMA.ORG 3
NATIONAL PRESIDENT MARCIA WHITSON, CPPM, CF
2016
ELECTION YEAR
‘‘
Elections in a
representative
democracy are
an opportunity
for citizens
and for our
members to
pick leaders
of their choice
to represent
them in the
running of
our country
and our
Association
respectively.”
2016 IS SUCH AN IMPORTANT YEAR FOR THE NPMA AND FOR THE UNITED STATES
OF AMERICA. It is an election year. All the critical leadership positions are up for election.
Elections in a representative democracy are an opportunity for citizens and for our members to
pick leaders of their choice to represent them in the running of our country and our Association
respectively. There are three important aspects to our Associational elections:
1 Selection - The Chapters National Delegate(s) will convey the vote of the membership at
the National Board Meeting held at the 2016 National Education Seminar (NES) on August
28, 2016. The slate of candidates will be posted on the website and in The Property
Professional. It is important that you carefully review each candidate and make an informed
decision on the most qualified person to fill each position. The National Election Committee
is diligently seeking willing members to serve in each position and wants to provide at least
two candidates for each position.
2 Accountability - By electing a person to serve in one of these important leadership
positions, the membership will hold that person accountable in meeting the requirements of
the position for which they are elected.
3 Commitment - The successful candidate should understand your expectations and be
committed to lead this association in a responsible, efficient and effective manner. Success
will come when membership is committed to the same goals, growth and successes as the
leaders who fulfill their positions.
As you think about the upcoming elections, please consider running for one of these very
important positions. Yes, it will be a time consuming commitment, but it is one that will provide
immeasurable rewards in return. Here are some qualities of a good leader, as posted on a
Yahoo blog:
• Leads by example: This means caring how things are done and finding ways to do things
better. Being involved and involving members who have the knowledge, talent and
willingness to move the association ahead.
• Sees the big picture: A goal-oriented person who can visualize the big picture. One who
understands that a well-planned, carefully executed, and flexible strategic plan will provide
a path to the future.
• Puts the interest of others before themselves: The leader’s job is actually enabling others
to accomplish tasks by anticipating, managing and eliminating barriers for success. They are
willing to take the blame for failures and learn from mistakes and are ready to listen and
support others who may have a better vision or idea.
• Inspirational: The ability to inspire, motivate and enable others to be the best they can be.
Creating a team of people who are confident and able to get things accomplished. Inspiring
others by facing challenging situations and dealing with them in an honest and forthright
manner. Our leaders need to be committed to learning and providing opportunities for
others to learn.
These are qualities you should look for in your future leaders, or they are qualities which
you can build by becoming one of our next leaders. Seek information, evaluate facts, and never
hesitate to ask.
I look forward to working with you in the New Year, let’s make 2016 the best year you have ever
had professionally!
4 THE PROPERTY PROFESSIONAL VOLUME 28, ISSUE 1
PROPERTY PROFESSIONAL EDITOR BETSY TUCKER, CPPA
C
O
N
T A
C
T
U
S
NEW YEAR,
NEW LOOK !
NPMA NATIONAL OFFICE
3525 Piedmont Rd, Building 5, Suite 300 Atlanta, GA 30305
Tel: 404-477-5811 Fax: 404-240-0998
NPMA NATIONAL OFFICE STAFF
ME PROGRAM MANAGER: Jennifer (Jen) Sanford
[email protected]
MEMBERSHIP AND MARKETING SENIOR COORDINATOR: David Beauchamp
[email protected]
CERTIFICATION AND EDUCATION SPECIALIST: Lisa Golden
[email protected]
ACCOUNTING: Tenez Quarles
[email protected]
EDUCATION & FLEET CERTIFICATION SPECIALIST: Emily Rhodes
[email protected]
THE PROPERTY PROFESSIONAL EDITORIAL TEAM
NATIONAL EDITOR: Billie Jo Perchla, CPPM, CF
[email protected]
MANAGING EDITOR: Betsy Tucker, CPPA
[email protected]
EDITOR EMERITUS: Dr. Douglas Goetz, CPPM, CF
[email protected]
CENTRAL REGION EDITOR: Barbara Bays, CPPM
[email protected]
EASTERN REGION EDITOR: Toby V. Bell, CPPM
[email protected]
WESTERN REGION EDITOR: Keith Record, CPPM
keith.c.record@L-3com
NPMA EXECUTIVE BOARD
NATIONAL PRESIDENT: Marcia Whitson, CPPM, CF
Tel: 865-947-3047 [email protected]
EXECUTIVE VICE PRESIDENT: Cinda Brockman, CPPM, CF
IMMEDIATE PAST PRESIDENT: Cheri Cross, CPPM, CF
VICE PRESIDENT ADMINISTRATION: Ivonne Bachar, CPPM, CF
VICE PRESIDENT CERTIFICATION: Rosanne (Beth) Green, CPPM, CF
VICE PRESIDENT COMMUNICATIONS AND MARKETING: Jessica Dzara, CPPM, CF
VICE PRESIDENT FINANCE: Brandon Kriner, CPPM, CF
VICE PRESIDENT MEMBERSHIP: Ken Black, CPPM Tel: 512-776-2738
[email protected]
VICE PRESIDENT PARLIAMENTARY PROCEDURES: Dr. Douglas Goetz, CPPM, CF
VICE PRESIDENT PROFESSIONAL DEVELOPMENT: Cathy Seltzer, CPPM, CF
VICE PRESIDENT CENTRAL REGION: Gary Quinn, CPPM
VICE PRESIDENT EASTERN REGION: Tara Miller, CPPM, CF
VICE PRESIDENT WESTERN REGION: Robert Kaehler, CPPS
Greetings, The Property Professional readers, and Happy New Year! I hope that you
all enjoyed a happy and restful holiday season and are excited and energized for 2016!
With the arrival of a New Year, we hear much about making personal changes for the
better (hence, the “New Year’s Resolution.”) Along the same vein, this year will see
some changes to The Property Professional which I hope you’ll find will enhance your
reading experience. For years, The Property Professional has served as one of many
knowledge sharing platforms for the NPMA. Through enabling our members to share
their knowledge and experience, it has brought informational content to readers
on industry news, trends, and best practices, while keeping us (despite geographic
challenges) in touch with one another and with the association. But just as we tend to
acknowledge room for self-improvement with each January 1, we saw some room for
improvement to The Property Professional with the arrival of 2016.
This year, we’re going to move away from issue “themes” to allow for more diverse
content in each issue and article submissions on a variety of topics. You all have
a lot to say (or write, in this case) and we want to read about it even if the topic
doesn’t adhere to a specific theme. We have seen such diverse articles over the years
which allow our magazine to keep current, informative and exciting, and we want
to continue to encourage that diversity in article submissions. So, if you have an
interesting idea or knowledge to share, we want to read about it! The other change
that you’ll notice is the incorporation of “mini” articles to ensure that our readers
receive a greater quantity of timely information in each issue. We will still include
feature articles, but these shorter, more concise pieces will provide information on
a specific topic without going into great detail, to give you just enough to “be in the
know,” and perhaps inspire you to seek out additional information. Hopefully you’ll
find that these changes improve on an already wonderful publication, but as always,
we welcome your feedback to make the magazine even better.
This issue starts out with “Is the Outcome/Process of “Identification” Passé?” by
Charles A. Waszczak, CPPM. Also in this issue, we have “An Automated Approach to
Handling High-Value, Mission-Critical Property” by Ernest Sersen, CPPM; “Property
Management Today ‘It’ll take an Act of Congress’ (Actually Yes… It Did)” by J.E. Skip
Adolph, CPPM CF; and, “Does Your Property System Account for New Contracts and
Modifications? Here’s Why It Should!” by Angel Rosario
With that, I present the first The Property Professional issue of 2016. Happy reading!
NATIONAL DIRECTORS
CERTIFICATION GOVERNING BOARD CHAIR: William Beedle, CPPM, CF
COUNCIL OF FELLOWS: Pam McFarland, CPPM, CF
AWARDS PROGRAM AND COMMUNICATIONS: Kimberly Saeger, CPPS
CERTIFICATION: Iris Thompson, CPPM, CF
CHAPTER SUPPORT – EDUCATION: Kathy Baker, CPPA
HISTORICAL ARCHIVES: Nancy Chapman, CPPM, CF
JOB AWARENESS: Marlene Lynn, CPPM, CF
GROWTH & RETENTION: Sarah Wiebenson
SEMINARS: Mike Showers, CPPM
SPECIAL INTEREST GROUPS: Cheri Cross, CPPM, CF
FOUNDATION ADMINISTRATOR: Raam Vichare, CPPM, CF
WWW.NPMA.ORG 5
PORTABLE SCANNER
MARKET ANALYSIS
According to a December PR Newswire posted press release
from Research and Markets, a Global Portable Scanner
Market 2015-2019 analysis has been released.
According to the report, the portability factor of scanners is
contributing to the growth of the market. Further, the report
states that a major challenge that the portable scanner
market will face is the growing popularity of smartphones,
especially when it comes to 2D barcodes. Only 2D imagers
and scanners are capable of reading 2D as well as 1D
barcodes. Now, smartphones have the ability to read 2D
barcodes. Thus, the high adoption of smartphones in the
consumer electronics market and in industries such will
impact the sale of 2D imagers.
In terms of revenue, this new report has estimated the global
portable scanner market to post an impressive market value
of more than USD 1,300 million by 2019. Factors like the high
portability of these scanners coupled with their ability to
assist in inventory management are expected to account for
this market’s steady growth during the forecast period.
The press release can be found on news.sys-con.com.
GP CONSULTANTS LLC
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Consulting Services in Contract Property Management
Let GP CONSULTANTS’ faculty and staff help you excel in the application of
federal Acquisition regulation (FAR) Government Contract Property requirements!
4 Consulting Services in Contract Property Management
4 Educational and Training for System Improvement
4 Property Management System Evaluation
4 Review and Evaluation of Property Management Procedures
4 Subcontract Property Management Applications
For further information contact GP Consultants at [email protected] 937-306-8374
“Technical Excellence and Integrity in Contract Property Management”
Got
QUESTIONS
JOIN
NPMA
SIGS
You can
start
today!
Join NPMA SIGs to be
part of a professional
community that advances
knowledge, as well as
leadership, and provides
the tools, resources,
and opportunities to
enhance and support your
professional performance.
SIGS
?
SPECIAL INTEREST GROUPS (SIGS)
SPOTLIGHT ON THE
NEW SPECIAL
INTEREST GROUP
SITE NOW AVAILABLE!
NPMA has launched the new SIG websites! The
Special Interest Groups enhance membership
knowledge and professional development. NPMA
has been working hard to give the SIG website a
new look, and put a greater emphasis on the user
experience.
If you are currently a member of a SIG, you
have automatically been placed in your associated
SIG. To access the SIG, please log in to your
NPMA member profile. The SIGs will be listed
under groups in your member profile. An FAQ
document can be found using the Frequently
Asked Questions link at the bottom of the SIG
Groups page.
Also, all archived material has been transferred to
the new site and placed with the appropriate SIG.
If you have any questions regarding the new SIG
site, please contact [email protected].
AND THEIR CHAIRPERSONS
CONTRACT PROPERTY
HOSPITALS &
SUBCONTRACTOR-HELD
Carolynn Bundy, CPPM, CF
MEDICAL FACILITIES
PROPERTY
and Shawn Megaw, CPPM, CF
Norman Pugh-Newby,
Terri Snook, CPPM, CF
CPPM, CF
and Niki Milsaps, CPPM
DOE/NNSA & CONTRACTORS
Cheri Cross, CPPM, CF
NASA & CONTRACTORS
UID
Marjorie Jackson, CPPM
Pat Jacklets, CPPM, CF
ELECTRONIC STEWARDSHIP
Ronnie Sparks, CPPM
STATE & LOCAL GOVERNEMENT
Patti Eldred, CPPA
EXCESS PROPERTY &
and Dan Tully, CPPM
UNIVERSITY, COLLEGE &
OTHER NON-PROFITS
DISPOSITION
PROPERTY INVENTORY
David Robbins, CPPS
MANAGEMENT
Brian Ross, CPPS
Frank Gonazelz, CPPM, CF
ASTM E53
COMMITTEE ON
ASSET MANAGEMENT
2015 WRAP UP
AND CHANGES
COMING FOR 2016
SUBMITTED BY OUTGOING
COMMITTEE CHAIRMAN,
BILL FRANKLIN, CPPM
The E53 Committee on Asset
Management had an active 2015.
Members voted on seven issued ballots
ranging from current standard reviews,
revisions, withdrawals and approving
new standards as presented. Behind the
scenes task groups and subcommittee
Chairman led the work effort to prepare
documents for inclusion on the ballots.
E53 members took a survey about their
use of the standards, how they were
being received within their organizations,
and what would they like to see in
standards development. There was
also an election held for all officer and
member at large positions.
Which leads me to my next topic – new
leadership for E53. As the outgoing
Chairman it is my pleasure to share with
you the new E53 Executive Committee:
Cinda Brockman – Chairman
Rick Shultz – Vice Chairman
Stacy McLamb – Recording Secretary
David Barder – Membership Secretary
Amber Propert – Member at Large
Tamra Zahn – Member at Large
Mike Showers – Member at Large
Scott Pepperman – Member at Large
If are not a member or your organization
does not have a member you should be
asking yourself why. For questions about
E53 or to join contact Bill Franklin at
[email protected].
and Rick Dillard, CPPM
FEDERAL PROPERTY
MANAGEMENT
STATE & LOCAL GOVERNMENT
Angela Cooper, CPPM
Scott Pepperman
FLEET MANAGEMENT
Russ Johnson
WWW.NPMA.ORG 7
C O V E R
S T O R Y
IS THE
OUTCOME/PROCESS
OF “IDENTIFICATION”
BY CHARLES A. WASZCZAK,
OHIO VALLEY CHAPTER
Q
UESTIONING
PASSÉ?
A question came across my mind as I made an informative presentation on “identification” at the 2015
NPMA NES in Fort Worth, Texas. Is the Government Property clause outcome/process of “identification”
passé?
On further reflection, this led to yet another question - has the process of “identification” morphed into a
higher, over-arching and, perhaps, a more contemporary outcome/process?
Completing the circle, a third question followed - should this contemporary outcome/process replace that of
“identification?”
It was with these questions in mind that I decided to thoughtfully contemplate the answers. The discussion
that follows in this paper is limited to non-consumables, i.e., Equipment, Special Tooling and Special Test
Equipment. Material MAY NOT be a player in this discussion. I’ll save THAT for another paper.
COVER STORY
SETTING
FAR clause 52.245-1(f )(1)(ii) compels contractors to,
“establish and implement property management plans,
systems, and procedures at the contract, program, site or
entity level to enable” a listing of outcomes including one
involving “receipt of Government property” which contains a
subsumed outcome/process requirement for “identification”
of Government property. Here’s what is says:
(ii) Receipt of Government Property. The Contractor
shall receive Government property and document the
receipt, record the information necessary to meet the
record requirements of paragraph (f )(1)(iii)(A)(1)
through (5) of this clause, identify as Government owned
in a manner appropriate to the type of property (e.g.,
stamp, tag, mark, or other identification), and manage
any discrepancies incident to shipment.i
Identification, as I noted in my presentation, has two
dimensions being both an action AND that of physical evidence.
> The action of identification is the process of
distinguishing and physically marking property as
Government owned
> The physical evidence of identification is the marking/
tag itself which permits validation of its association as
being Government ownedii
Therefore, a contractor must establish Property
Management System (PMS) process procedures describing
how they will distinguish and physically mark property
as Government owned. The efficacy of this identification
process procedure is tested by the Government Property
Administrator (PA) during a Property Management System
Audit (PMSA) potentially using one or more of four methods:
> As a separate process review, e.g., for large contractors
with a clearly separate and distinct identification step in
their receiving process defining a population for the
process of identification
> A “records-to-property” sample
> A “property -to-records” sample
> Purposefully by visually noting the presence/absence of
an identification tag
HISTORY & IDENTIFICATION
My NPMA NES presentation established a historical as well
as a contemporary context for identification as a means of
association using as examples:
> Cattle branding as evidence of ownership dating back to
2700 B.C. Egypt
> The ‘Terra Cotta’ army commissioned by China’s first
Emperor Qin Shi Huang enabling 5000 years of dating
artifacts to successive dynastiesiii
> Undated coinage linked to period rulers and therefore
to a specific date period (coin depicting Orodes II, King
of Parthia, 57-38 BCE)iv
> Artifacts raised from sunken ships linked to specific
vessels and dates of loss (Tri-centennial Royal 1715 coin &
Edmund Fitzgerald bell, 1975)v
> Aircraft wreckage of a specific aircraft type and hence to
a specific flight number and date (MH370 “flaperon”)vi
PROCESS CONNECTIONS
While the outcome/process of “records” is characterized
as the NEXUS, or central touch point of all other outcomes/
processes, identification either facilitates or is a key in all
other stewardship responsibilities. In addition to its pivotal
role in facilitating records association, it also enables tracking,
locatability, accountability, and disposal and is a key element
in the other outcome/processes of stewardship.
IDENTIFICATION METHODS
It was at this point in my NPMA NES presentation where
the first question arose that started my thinking…
I noted that, “identification methods are numerous, from a
simple mark on the item, to a barcode, to the more elaborate
tagging by electronic transmitters” and noted several “mature
& arriving methods of identification,” including the following:
> Labels
> Bar Codes
> UID (Unique Identifier)
> RFID (Radio Frequency Identification)
> Bio-Metrics
What caught my attention was that after I noted the
rudimentary methods of identification such as “simple marks
on an item” and “labels,” all of the other forms of identification
I noted were associated with various forms of tracking
methodology.
REQUIREMENT – THE BARE NECESSITIES…
Let’s revisit the FAR clause outcome/requirement for
“identification.”
“…identify as Government owned in a manner appropriate
to the type of property (e.g., stamp, tag, mark, or other
identification)...”
If we read the words in this portion of the sentence relative
to identification there are two distinct thoughts conveyed:
1. As the steward of Government contract property that
a contractor might acquire (via any/every source and
means as in the outcome/process of “acquisition”) the
contractor is required to distinguish (identify) property
that is owned by (titled in) the Government from that
which is not;
2.The manner of distinction (as determined by the steward
or contractor) may vary (stamp, tag, mark, or other
identification) depending upon what the property is.
This seems quite simple and straight forward, until it
becomes apparent that the “elephant in the room” appears
when the outcome/process of identification is woven into
the fabric of the contractors PMS. Which, by necessity, goes
deeply (specifics as to what, how, when, where & why/why
not to mark any number of vastly differing items) and broadly
(interconnection to/with other outcomes/processes).
WWW.NPMA.ORG 9
COVER STORY
Testing this outcome/requirement by the Government PA
has two dimensions to test both “depth” and “breadth.”
> Depth of the identification outcome/process is tested in
two-steps. First, in preparation for a PMSA the PA
performs a subjective evaluation of the contractor’s
processes/procedures to consider the “wingspan” or
coverage across all manner and types of Government
contract property the contractors would encounter
at a given PMS covered location or site. Second, sampling
techniques (noted, above) determine whether the
process/procedures are being applied in routine practice.
> Breadth of the identification outcome/process is tested as
a supporting item when other processes/outcomes are
tested. Consider “receiving” or “records” outcome/
process testing during a PMSA, where “identity” is one
of the items included in the spreadsheet, though there are
both strengths and weaknesses to testing identification
under another process.
labeling products to note something interesting. Once you
get beyond the markers and paper tags sold at Staples and
Office Depot, one finds robust tagging and labeling products
that provide far greater capacity for information capture and
even numerous means of passive and even active transmittal
of that information for inventory, record keeping, reordering,
locatability, etc. In fact, such tagging and labeling permits
tracking capability.
Could one conclude then that a prospective outcome/
process for tracking could be characterized as an active state;
one that is immensely more robust than that of identification?
While the simple marking an item with a marker or a
rudimentary tag or label has a place, continuing to require a
contractor to have an outcome/process to merely identify an
item, serves as a disincentive to evolve their PMS to one that
becomes more efficient and less expensive.
So, “raising the bar” might serve to motivate the steward to
do a far better job of managing Government contract property.
SHIFTING GEARS – ACHIEVING HIGHER
PERFORMANCE
The fact is that those companies in the commercial market
already provide the “identification systems,” having evolved
their businesses to accentuate the “tracking” function.
An additional consideration is this, in an outcome/process of
tracking, identification remains an integral basic component,
so nothing is lost, but infinite possibilities for innovation are
opened! Shifting into a higher gear will therefore permit and
enable higher performance.
Are we stuck in first gear with the outcome/process of
identification?
The outcome/process of identification tends to be a passive
state meaning that once a tag or label is placed, the item is
“identified” – game over.
Let’s look at the commercial market for tagging and
COVER STORY
THE CHANGE
The FAR requirement at 52.245-1(f )(1)(ii), might be modified
as follows:
(ii) Receipt of Government Property. The Contractor
shall receive Government property and document the
receipt, record the information necessary to meet the
record requirements of paragraph (f )(1)(iii)(A)(1) through
(5) of this clause, identify track as Government owned in
a manner appropriate to the type of property (e.g.,
stamp, tag, mark, or other identification), and manage any
discrepancies incident to shipment.
A NEED FOR CHANGE?
Do we (Government and Contractor, alike) know where
Government contract property is?
Evidently not, since the Federal Government is struggling
to accurately account for its property in order to comply with
the Chief Financial Officers Act of 1990. As an example, the
Department of Defense (DoD) took controversial initial steps
to track Government contract property by requiring Item
Unique Identification of certain items beginning with these
DFARS requirements (the first two cites, have been updated
since the initiation dates noted, below):
> DFARS 252.211-7003 Item Identification and Valuation (JAN 2004)
> DFARS 252.211-7007 Item Unique Identification of
Government Property (SEP 2007)
> DFARS 252.245-7001 Tagging, Labeling, and Marking of
Government-Furnished Property (APR 2012)
But complicating fundamental issues come into play.
First, and perhaps key, Government agencies are having
contract formation issues with consistently embedding
required Government property related clauses in applicable
contracts (which includes cost-reimbursement instruments,
noted below).vii viii Literally, there is no possibility of
Government contract property accountability without writing
the contract right, right?
“Accountability and auditability of Government Furnished
Property (GFP) cannot be achieved if contracts do not contain
the appropriate contract clauses.” ix
If there is no overall contract requirement relative to
Government contract property, accountability is a moot point.
Second, there is the uncontrollable growth of Government
contract property resulting from each and every costreimbursement type contract written by Federal agencies.
Almost ALL “contractor-acquired property” is titled to
the Government (exceptions might include acquisitions
under contracts with educational institutions, non-profit
organizations and grants).x xi Government agencies typically
have virtually no visibility of this vast and ever increasing
pool of Government contract property unless and until it is
delivered under the contract. xii
Doesn’t it seem logical that a steward (Contractor) properly
tasked by appropriate contract language should track that over
which the owner (Government) lacks visibility? I believe there
is both an urgent and compelling Government need to have its
contact property “tracked,” not merely “identified.”
CULTURE CHANGE – FOR ALL
The Government has to want it…
Besides getting the right Government contract property
clausal coverage on their contracts as a necessary first step,
changing the Governments own FAR 52.245-1 requirement is
not an insurmountable task. Looming large is the fact that “if”
the Government wanted to add the tracking outcome/process,
there’s not much a prospective contractor could do about it
other than comply. But, it’s fair to say that not all elements of
“Government” want the exposure that such tracking might
bring. Truth be known, lack of accountability definitely has
SOME benefits. In addition, Government has to want to lead
contractors to further “evolve” their PMS. The Government
contract property revisions initiated by June 2007 FAR
changes were a beginning. “Tweaking” this a bit further to
include “tracking” as an outcome/process might be a natural
next step in the evolution process.
The Contractor needs to do it…
Ah, the devil is in the details, which coincidently are the
contractor’s written processes and procedures! Stewards of
Government contract property ALREADY perform some level
of Government property tracking as evidenced by property
records. Perhaps the greatest benefit of an outcome/process of
“tracking” would be the expansion on this in the written PMS
processes and procedures that support it. So, changing the focus
from a passive (passé) outcome/process of “identification”
to a more robust, active outcome/process of “tracking” could
enable latent PMS efficiencies and economies, simply resulting
from the focus change. Speaking of efficiencies and economies
it might be time for the contractor community as a whole
to provide better PMS performance vis-à-vis the freedoms
tendered by the Government contract property requirements
revisions initiated by June 2007 FAR changes. If commercial
firms can achieve and demonstrate a better than 99% level of
confidence in tracking their own assets, isn’t it time that the
Government get that too?
It must be verified…
Speaking of confidence levels, why shouldn’t we be asking for
improved performance from our contractors in asset tracking?
One might conclude that if contractors were better able to track
Government contract property (99+% confidence level) via
proven process and mechanical controls that we could further
reduce costly and time consuming PMSA. In effect, expecting
and getting more, accrues savings and limits losses.
WWW.NPMA.ORG 11
COVER STORY
A STARTING POINT…
The above discussion is just that, a starting point for bright
minds to engage and debate this idea. Should we require
tracking instead of identification? Let’s talk about it some
more and then come to an informed conclusion. We might all
benefit from it!
ABOUT THE AUTHOR:
An engaging and energetic NPMA speaker at both the
national and local chapter levels, Chuck Waszczak is
a 12-year NPMA member, Ohio Valley Chapter VP and
delegate. He is a Professor of Continuing Education at the
Defense Acquisition University-MidWest Region, teaching
Government property, contracting and acquisition courses
as well as providing performance support to DoD and other
Government agencies. Chuck is also a 31-year member of
NCMA and a Lifetime Certified Professional Contracting
Manager (CPCM), A DoD Acquisition Corp member and
retired member of the Armed Forces. He was selected as the
NPMA Federal Property Manager of the Year at the recent
2015 NPMA NES, Fort Worth, Texas.
Federal Acquisition Regulation, http://farsite.hill.af.mil/reghtml/regs/
far2afmcfars/fardfars/far/52_237.htm#P616_91924
ii
“Identification,” Charles A Waszczak, 2005 NPMA NES Proceedings Journal
iii
CHINESE DYNASTIES by Subhuti Dharmananda, Ph.D., Director, Institute
for Traditional Medicine, Portland, Oregon
iv
History of Coins and Collecting, A Brief History of Ancient Coins,
Copyright © 1999 Edward J. Waddell, Ltd
v
Million-Dollar Find: Shipwreck’s Golden Treasure Includes Very Rare Coin,
Elizabeth Palermo, Associate Editor, Live Science, July 28, 2015,
http://www.livescience.com/51679-shipwreck-treasure-hunters-goldcoins.html also - The Bell Recovery, Great Lakes Shipwreck Museum
website, http://www.shipwreckmuseum.com/the-bell-recovery-63/
vi
‘Certainty’ that Reunion Island debris is from MH370, French official
says, Jason Hanna and Saskya Vandoorne, CNN, (http://www.cnn.
com/2015/09/03/europe/mh370-investigation/), September 4, 2015
vii
OUSD/ATL Memorandum, “Government Furnished Property Clause
Compliance,” Sep 19, 2014
viii
OUSD/ATL Memorandum, “Publication of the First Quarter Fiscal Year
2015 Government-Furnished Property Clause Compliance Scorecards,”
Feb 25, 2015
ix
Ibid.
x
Federal Acquisition Regulation, FAR clause 52.245-1(e), Title to
Government Property, http://farsite.hill.af.mil/reghtml/regs/far2afmcfars/
fardfars/far/52_237.htm#P616_91924
xi
Defense Federal Acquisition Regulation Supplement, Procedures,
Guidance and Information, 245.402, Title to contractor-acquired property,
http://farsite.hill.af.mil/reghtml/regs/far2afmcfars/fardfars/dfars/
Dfars245.htm#P259_15839
xii
Ibid.
i
VETERAN’S SMALL BUSINESS
ENHANCEMENT ACT OF 2015
NASASP is continuing our support of Veterans across
the United States, through our proposal and backing of the
Veteran’s Small Business Enhancement Act of 2015. The Bill,
if passed, would allow Veteran owned small businesses to
begin to acquire needed items through the Federal Surplus
Personal Property Program (FSPP). They currently do not
have this authority. The present status of the Bill is it has
been passed in the subcommittee and is ready for a floor
vote in the Senate. In the House of Representatives, we have
almost 20 sponsors.
NASASP is continuing our work to get this Bill passed
in both chambers and to the White House for a signature as
soon as possible. We are working on Capitol Hill using our
representation there to accomplish this goal. Support is still
needed, so we are asking everyone to contact your Senator
and Representative and ask them to support and pass S.
1400 (Senate) and HR 2221 (House). No one deserves FSPP
items more than our Veterans. The Veteran’s Small Business
Enhancement Act of 2015 will give them this right.
Submitted by Scott E. Pepperman,
Executive Director, National
Association of State Agencies for
Surplus Property (NASASP)
#ASSETMANAGEMENT
TRENDING NOW – USING AUGMENTED REALITY
TO INCREASE LOGISTICS EFFICIENCY
#AssetManagement is a regular Property Professional column that highlights innovative
trends in the world of asset management that can be applied to new and exciting fields.
By Jessica Dzara, CPPM CF, NOVA Chapter
Imagine a world where you can locate
inventory with your hands free of paper
or barcode scanners. With recent strides
in technology, augmented reality makes
this possible.
A pilot program was recently conducted
in the Netherlands using a partnership
between DHL International and Ricoh
Company, Ltd. to test the use of Internet
connected eye wear in a logistics
environment. Ricoh, a digital business
and printing solutions company, is a
customer of DHL International who
manages the logistics associated with
their high-volume order e-fulfillment.
During this three week pilot, ten of their
warehouse order pickers tested the use
of augmented reality to pick over 20,000
items and fulfill over 9,000 orders. As
opposed to the typical use of barcode
scanners and paper pick lists, the pickers
utilized two smart glass options including
Google Glass and Vuzix M100. These
wearables assisted the pickers in finding
the fastest route to the products they
were looking for and were also able to
read barcodes for verification. The pilot
resulted in a significant “more than 25%
performance increase” according to
DHL International. DHL’s performance
improvements were based on increased
productivity as well as a reduction
in picking errors. Additionally, high
remarks were received from the logistics
professionals testing the technology with
specific emphasis placed on the ease of
wear ability, having their hands free, and
the ability to operate more quickly.
According to the Wall Street Journal,
“Exel, a Deutsche Post DHL Group
unit, plans to give workers Internetconnected eyewear like Google Glass in
two U.S. warehouses in a bid to boost
productivity.”
In a report published by DHL Trend
Research, Augmented Reality in
Logistics, augmented reality has the
potential to benefit four main areas
associated with logistics including:
warehouse operations by optimizing
the picking process and space planning;
transportation optimization to ensure
loads are complete, international travel
regulations are adhered to, traffic
support, and loading efficiency; last mile
delivery by providing drivers with key
information about their shipments, space
requirements, delivery instructions, and
special handling requirements which
will increase efficiency and reduce the
likelihood of damaged deliveries, improve
indoor and outdoor navigation, and the
potential to utilize facial recognition
technology to ensure the safe delivery of
parcels that are of high value or that
require high security; and enhanced
value-added services such as providing
instructions to assemble and/or repair
deliveries, as well as provide customer
services such as determining their
shipping options.
Technology such as Google Glass may
not be the best fit for every environment
but for those working in complex
warehouse environments where you have
many employees coming and going, and
it isn’t possible to memorize your entire
inventory, much less be able to find it
quickly, this may present an enormous
advantage.
Google Glass didn’t take off as expected
for entertainment purposes but did find
new life in the logistics industry and
Google is now targeting businesses as
opposed to individuals through ‘Glass at
Work.’ In addition to its early presence in
the logistics environment, Glass at Work
has already developed partnerships with
ten different organizations, which seem
to give them a leg up in the healthcare
industry. Healthcare specific product
visions focus on connecting doctors
with other doctors and their patients,
pulling medical records in real-time, and
providing front-line workers with instant
assistance from experts in the field.
SOURCES:
http://www.dhl.com/en/press/releases/
releases_2015/logistics/dhl_successfully_tests_
augmented_reality_application_in_warehouse.
html
http://www.ibtimes.com.au/google-glassused-vision-picking-scanning-paper-work-dhllogistics-services-1460827
http://www.wsj.com/articles/dhl-unitplans-google-glass-experiment-in-uswarehouses-1439568950
https://developers.google.com/glass/distribute/
glass-at-work?hl=en
https://www.delivering-tomorrow.com/
wp-content/uploads/2015/08/dhl-reportaugmented-reality-2014.pdf
https://www.youtube.com/
watch?v=I8vYrAUb0BQ
ABOUT THE AUTHOR:
Jessica Dzara, CPPM, CF is the
NPMA National Vice President of
Communications and Marketing.
Ms. Dzara is a Manager at Sunflower
Systems where she has over eight
years of asset management experience
focusing primarily on Federal
Agencies and specializing in software
implementation and data analysis as
well as the development of business
processes, documentation and training
programs. Ms. Dzara holds a BS in
Graphic Communications from Clemson
University and resides in Virginia.
WWW.NPMA.ORG 13
DOES YOUR PROPERTY SYSTEM ACCOUNT FOR NEW
CONTRACTS AND MODIFICATIONS? Here’s Why it Should!
By Angel Rosario, Nutmeg Chapter
Many of us property professionals have
been working in the Asset Management
field for quite a few years. By comparison,
a good chunk of us are relatively new to
the field, and are just now learning how
complex and inclusive of other systems
this whole asset management ‘thing’ is.
As I become familiar with industry
leading practices, certification programs,
and share best practices with other
industry professionals, I notice that many
of us newbies prefer to learn WHAT to do
(property management), through a stepby-step sequence (think of a checklist).
Others prefer understanding exactly WHY
we do something (critical thinking), by
paying special attention to the intent and
reason driving WHAT we do.
In working with new defense
contractors, I’ve found many companies
overlook the importance of including
contract reviews as part of the Property
Manager’s responsibility. I know, I know.
The last thing you want is another hat to
juggle; however, reviewing contracts (pre
and post award) can save your company
a lot of time, headaches and money. Not
to mention, if it’s a very important part of
property management, as defined by FAR
52.245-1. If you’re a defense contractor,
understanding not only WHAT a contract
review should look like, but WHY you
review each contract is a must.
SO WHERE DOES IT SAY
I HAVE TO REVIEW EACH
CONTRACT?
Fundamentally speaking, you’d be
hard-pressed to adequately administer a
contract if you’ve never read the contract
in the first place. Often times, during
discussions you will hear someone ask “It
Depends. What does the contract say?” If
you haven’t reviewed the contract in the
first place, you may be missing important
requirements such as reports, or you may
be missing special clauses.
WHAT’S THE IMPACT?
Failure to receive and review contracts/
modifications prohibits the asset
management professional from adequately
meeting clausal requirements. The
absence contract reviews may increase
contract costs and affect delivery
schedules due to inconsistent execution of
contract requirements.
WHAT DOES A CONTRACT
REVIEW LOOK LIKE?
Contract reviews (either pre-award or
post award) do not have to be a painstaking
task. First, the property professional
should identify whether the contract has
Government property implications. Is
there any property furnished, fabricated,
acquired? Reading the contract’s statement
of work can help identify the contractor’s
responsibilities.
I then recommend asking yourself a series
of questions, or create a quick checklist to
help you through the decision tree.
Identify what type of contract are you
reviewing? This will help you identify
if Government property may be in the
contract. For example, a firm fixed price
supply contract will likely NOT have
Government property furnished or
acquired. By comparison, a Cost Plus
Fixed Fee Research and Development
Contract will likely allow the contractor
to purchase property, which will become
Government property. Failing to identify
what type of contract your company is
awarded can leave to adequately managing
Government property in your possession.
WHAT IS THE CONTRACT
TYPE?
Under a Firm Fixed Type, property
may be furnished. Is the Government
furnishing property? Is there a property
listing/attachment in the contract?
Under a Cost Type, property may be
furnished or acquired. Is the contractor
authorized to acquire property? What is
the process for acquiring said property?
DOES THE FAR 52.245-1 APPLY
TO THIS CONTRACT?
Determine if the Property Clause applies
to the contract. Does the aggregate cost
of all property exceed the Simplified
Acquisition Threshold? (SAT = $150,000)
If the clause is missing from the contract,
contact your contracting department and
submit for an administrative modification
to add the property clause.
What Other Mandatory Clauses Must Be
Added To The Contract?
WHERE IS THE PROPERTY ACCOUNTED FOR?
Government property can only be accountable to contracts. A
Basic Ordering Agreement (BOA) is NOT a contract. As such,
Government property cannot be accountable to a BOA.
Don’t believe me? FAR 16.703(a) describes a Basic Ordering
Agreement as “…a written instrument of understanding, negotiated
between an agency, contracting activity, or contracting office and
a contractor... A basic ordering agreement is not a contract.” Since
basic ordering agreements are unfunded (funding is included in
each purchase order), property cannot be accounted for under the
BOA. As part of your contract review, identify whether property is
inadvertently and erroneously accounted to a BOA. If so, start the
modification process and get in compliance.
I hope this article helps you understand WHAT is involved in
conducting a cursory contract review, as well as the WHY it’s
important to do it. Is the asset manager or property professional
involved in your company’s contractual review panel?
They should be.
Determine if there are other missing property clauses. Here’s an
example:
•FAR 52.245-1 Government Property
•FAR 52.245-9 Uses and Charges (Apr 2012)
•DFAR 252.211-7003 Item Unique Identification and Valuation
(Dec 2013)
•DFAR 252.211-7007 Reporting of GovernmentFurnished
Property (April 2012)
•DFAR 252.245-7001 Tagging, Labeling, and Marking of
Government-Furnished Property
•DFAR 252.245-7002 Reporting Loss of Government Property
•DFAR 252.245-7003 Contractor Property Management System
Administration
•DFAR 252.245-7004 Reporting, Reutilization, and Disposal
ABOUT THE AUTHOR:
Angel J. Rosario, MBA, is a Marine Corps Veteran, business owner
and Vice President of the NPMA Nutmeg Chapter. Angel has
been working with DoD contractors since 2011, and has earned
a DAWIA Level II certification under the career field Industrial/
Contract Property Management. Angel began his career in asset
management in as a collateral duty while in the Marine Corps. As
a Logistics Non-Commissioned Officer, Angel was responsible for
administering acquisition, receipt, physical inventories, records,
maintenance, transportation, storage and use of Governmentowned property. After a career in the service, Angel accepted a
Federal position as an Industrial Property Management Specialist
assigned to a large defense contractor.
DRAFT EXECUTIVE ORDER SHOWS
ASSET LEADERSHIP NETWORK IMPACT
Submitted by Jim Dieter, MIAM, CPPM CF, Senior Advisor, T&T AMCL and Executive Director, Asset Leadership Network
The Asset Leadership Network was founded by the U.S.
delegates to the ISO 55000 asset management standard. We
are honored that NPMA has requested regular articles from our
leadership team on the many asset management initiatives we
are pursuing.
It is appropriate to start the series by focusing on the Draft
Executive Order ALN leaders created in 2014 and circulated
to positive response. Guided by Jack Dempsey of Jacobs
Engineers, the Draft Executive Order calls for all Federal
agencies to use the ISO 55000 asset management series to
establish a common system for delivering repeatable benefits
across the many, expansive Federal asset portfolios.
While other Federal asset management directives are long
documents, the Draft Executive Order is two pages and
succinctly states requirements to use the ISO 55000 asset
management standard series. It assigns duties to the Office of
Management and Budget and the GSA and necessitates heads
of Federal Agency Leaders to use asset management principles
for human resources, IT, real property, personal property and
other asset categories.
More information about the Draft Executive Order is available at:
http://assetleadership.net/initiatives/draft-executive-order/
Input on the Draft Executive Order can be shared by emailing
[email protected].
WWW.NPMA.ORG 15
WELCOME TO The Property Professional
‘‘Puzzle Challenge.’’ The use of puzzles are great
for challenging the working mind in a fun and
stimulating way. In this edition, we have given you
a crossword puzzle based on information taken from
this issue. Take a look, consider the facts, rack your
brain for some of those hidden answers, and good luck!
1
2
3
4
5
6
7
8
9
10
11
ACROSS:
DOWN:
1 In 1815, who enacted the first legislation for the disposal of
surplus naval stores remaining from the War of 1812.
4 This U.S. Government organization recently required
medical device labelers to register unique device identifiers
(UDIs) for implantable, life-supporting, and life-sustaining
medical devices. (Acronym)
5 Executive Order 13693 requires federal agencies with fleets
of 20 vehicles or more to reduce what type of emissions.
(2 words)
8 The following are mature and arriving methods of what?:
Labels; Bar Codes; UID; RFID; and Bio-Metrics.
10 This type of device poses a challenge to the portable
scanner market.
11 By definition, cycle counting segregates your inventory
by what?
2
3
5
6
7
9
The contract document clarifies the responsibilities of
the contractor.
ALN is drafting an Executive Order that, if approved, will
require what type of organizations to use the ISO 55000
asset management standard.
DHL tested the use of Internet connected eye wear in
a logistics environment using a product developed by this
popular company.
Government property can only be accountable to what type
of legally binding document?
Last name of the newly elected Chairman of ASTM
E53 Committee.
Organization that is backing the Veteran’s Small Business
Enhancement Act of 2015. (Acronym)
ANSWERS PAGE 39
WWW.NPMA.ORG 17
Property Management Today
“It’ll take an Act of Congress”
(Actually Yes… It Did)
By J.E. Skip Adolph, CPPM CF, Los Angeles Chapter
A
ccording to lore (that would be
My Lore… nothing documented),
sometime around October of
1814 two dockworkers stood together on
a dock of Lake Ontario near Fort Niagara.
They had been charged with organizing (the
word “managing” really didn’t have a place
in their vocabulary back then) the naval
remnants, supplies, and equipment left from
the War of 1812.
Now then, for those that don’t know,
the War of 1812 (according to Wikipedia)
basically resulted in the independence of
Canada from Great Britain although the
battles that ensued reached as far as New
Orleans and nearly resulted in the British
occupation of Baltimore and burning of the
Capital in Washington, D.C. The war was
fought in three theaters, one of which was
the land and naval battles along the U.S.Canadian Frontier encompassing the Great
Lakes, the Saint Lawrence River, and the
northern end of Lake Champlain.
As these two dockworkers stood on
the wharf looking across the expansive
landscape filled with barges, boats, floats,
cannons, and everything that comes with
them, one turned to other and asked, “What
are we supposed to do with all this junk?” To
which his counterpart replied, “I don’t know
– but you can bet it’s gonna take an Act of
Congress,” and so was the first utterance of
the timeless classic phrase we have all heard
or perhaps said.
Andy Anderson, known to many as “The
Oyster,” always said “Our job is based on
law.” Andy also taught “how do you read
a Government Property Clause? – same as
you read Law – From the first word to the
last word.” I had the honor and pleasure
of co-instructing, with The Oyster, a class
for NPMA titled “Basic Government
Property.” The class content and material
was originally Andy’s which required me to
read the 5 day material content to learn his
syllabus. In doing so, I took notice of a line
in one particular slide that read, “In 1815
Congress enacted the first legislation for the
disposal of surplus naval stores remaining
from the War of 1812.” It piqued my interest.
I set forth to investigate the “roots” of what
we do and embarked on empirical research
to find these first property management
legislations. This is what I found.
To start with, we should all know, or you’re
about to, that the fundamental basis of our
chosen profession lies within the United
States Constitution. It is commonly known
as the “Territorial Clause.”
ARTICLE IV; SECTION III;
PARAGRAPH 2:
“The Congress shall have Power to
dispose of and make all needful Rules and
Regulations respecting the Territory or
other Property belonging to the United
States; and nothing in this Constitution
shall be so construed as to Prejudice any
Claims of the United States, or of any
particular State.”
Let’s examine the part that reads “…or
other property belonging to the United
States.” Well as we all know by now,
Government-owned property is the property
of the United States. Ok, property of the U.S.
Taxpayer if you want to take the fiduciary
path. So, with that in the Constitution, there
had to be some Congressional Legislation to
address the Government’s property at the
end of the war of 1812, right? Yes, there was.
The Internet is a wonderful thing, a
ballooning bottomless but bountiful bucket
of knowledge, if you have the inclination
and time to use it. I found digitized
“congressional records” dating back to,
well, before I even cared. But the journey
spent in uncounted hours of reading was, in
fact, fascinating.
Among the seemingly endless articles and
discussions, in the Congressional Record of
1876, was a discussion by representatives on
the issue raised by “Envelope Manufactures,
and others, against the manufacturing of
envelopes by the Government.”
But then I digress…back to the object of my
research.
“PUBLIC ACTS OF CONGRESS” i
> 13th Congress; 3rd Session
> Sep 19, 1814 to Mar 3, 1815:
• An Act to provide additional revenues
for defraying the expenses of
Government and maintaining the
public credit…(Ok. We all know what
this’ll lead to…)
The record continued on to establish:
• Sec. 2. And be it further enacted, that
the barges and other vessels
composing the flotilla establishment, shall be sold or laid up under
direction of the President of the United States, and the moneys arising
therefrom paid into the Treasury
thereof.
Hence the initial excess stage of our
disposition process began. “Laid up,”
suggests such items, under direction of the
President of the United States, of course,
be set aside for some period. Dareth does
this suggest “Reutilization?” Me thinkist so,
possiblyith.
But of course these “vessels” were used in
battles, technically they were warships.
> 13th Congress; 3rd Session
> Sep 19, 1814 to Mar 3, 1815 (continued):
• Sec. 4. And be it further enacted. That the President of the United
States be authorized to cause all
the armed vessels thereof on the
Lakes to be sold or laid up; such
vessels being first divested of their
armament, tackle, and furniture,
which are to be carefully preserved.
Ah-Ha – first, “divested” of their
armament, and as this process of
Government Property Management
continued to evolve, “first divested of their
armament” became “demilitarize,” then
“divested of their armament” changed to
“Demil,” and it only took 140 years!
So it came to be, the CFR (Code of Federal
Regulations), the FPMR (Federal Property
Management Regulations), the FAR (Federal
Acquisition Regulations), and the OMB
(Office of Management and Budget)…did I
leave anyone out? All of which we have seen
many changes to over the years, lately and
recently (that was intentional). But you will
know now, that when those changes happen
again, and continue to, they, and history is
recorded, and “be it further enacted.”
Library of Congress; A Century of Lawmaking for
a New Nation: U.S. Congressional Documents and
Debates, 1774 – 1875;
Annals of Congress: 13th Congress, 3rd Session:
“Proceedings and Debates of the Senate of the
United States, at the third session of the Thirteenth
Congress, begun at the City of Washington, Monday
September 19, 1814”
i
ABOUT THE AUTHOR:
Skip Adolph is an Account Advisor
and Business Analyst with Sunflower
Systems where he performs business
process analysis, regulatory gap analysis,
data analysis, system configuration and
functional process designs in preparation
for asset management system software
installation. Skip is a Certified Professional
Property Manager and Consulting Fellow
with NPMA and instructor conducting
classes in asset management topics within
the NPMA educational curriculum.
MILITARY 3D PRINTING
According to a November 2015 National Defense
Magazine article by John Harper, 3D printing has
the potential to revolutionize the U.S. military’s
logistics system, but numerous hurdles may stand
in the way.
Unlike the traditional manufacturing process,
which creates items by taking raw materials and
subtracting from them by drilling or whittling,
additive manufacturing takes digital data and
creates 3D objects by stacking printed layers of
raw materials.
Brennan Hogan, a program manager at LMI who
is consulting with the Defense Logistics Agency
about the implications of 3D printing, noted during a panel discussion at the Brookings Institution that 3D printing
could potentially enable the Defense Department to reduce inventory and storage space, and thereby lower costs. It
could also allow the military to print obsolescent parts that are no longer being manufactured.
While significant benefits may be available, integrating 3D printing into the force on a large scale isn’t as simple as
buying the machines and materials and installing them downrange. According to analysts and industry executives,
many issues and challenges need to be addressed including quality, product manufacturer approval, intellectual
property, and licensing.
The full article can be found in the November issue at: http://www.nationaldefensemagazine.org/ARCHIVE/2015/
NOVEMBER/Pages/Military3DPrintingProjectsFaceChallenges.aspx.
WWW.NPMA.ORG 19
THE CYCLE COUNT
AN AUTOMATED APPROACH
TO MANAGING HIGH-VALUE,
MISSION-CRITICAL PROPERTY
By Ernest Sersen, CPPM
Space Coast Chapter
Cycle counting is an essential and highly effective way to
maintain visibility and track any trends associated with your highvalue, mission-critical property. However, anyone involved in
creating, implementing and managing the cycle counting process
knows full well that their inventory is in a constant state of flux
and reporting on it is not only tedious and time-consuming,
but is like trying to hit a proverbial moving target. Not only are
assets moving in and out of the warehouse, but they may have
been depleted for a period of time and may have just been added
or may have changed classifications mid-stream. Good auditors
are sensitive to the nature of cycle counting, but that does not
alleviate the Property Manager from compliance or the need to
provide short, rational explanations to cover discrepancies. So, the
challenge we face in crafting an effective cycle-counting program
is how to both maximize the results while minimizing the effort.
This article covers one approach that utilizes readily-available
automation to resolve both of these issues.
WHAT IS A CYCLE COUNT?
By definition, cycle counting segregates your inventory by value.
That value represents the dollar value of the asset and/or the
criticality of the asset/SKU. (A SKU is a Stock Keeping Unit, a
unique value that represents a distinct salable item, product or
service, and all of its attributes). SKUs are generally categorized
into three groups, labeled as A, B, and C. This classification
system is further defined by the CSCMP (Council of Supply Chain
Management Professionals) Glossary 010107 as follows:
ABC Classification: Classification of a group of items in decreasing
order of annual dollar volume or other criteria. This array is then
split into three classes called A, B, and C. The A group represents
10 to 20% by number of items, and 50 to 70% by projected dollar
volume. The next grouping, B, represents about 20% of the items
and about 20% of the dollar volume. The C-class contains 60 to 70%
of the items, and represents about 10 to 30% of the dollar volume.
Exceptions can be made by program directive based on criticality or
other factors deemed essential to operations. Therefore, the program
looks at Extended Value, meaning the cumulative extended value
(sales orders x MAVG cost) sorted in descending order, the percent of
total inventory value will be:
Classed as an ‘A’ item if 0 to 75% of total extended value range
with new inductees valued over $11K and are counted 4 times per
calendar/fiscal year.
Classed as a ‘B’ item if 76% to 90% of total extended value range
with new inductees >$1K and <=$11K and are counted 2 times per
calendar/fiscal year.
Classed as a ‘C’ item if 91% to 100% of total extended value range
with new inductees <=$1K and are counted 1 time per calendar/fiscal
year.
CHALLENGES TO AN EFFECTIVE CYCLE COUNT
Several factors can influence the status of the SKU and these
factors will determine their count status over the period of the
year. Was there inventory available to count in all 12 periods?
Was the asset added during the year or did the asset change
classifications as a result of periodic review or re-assessment of
criticality?
In addition, the letter of the law, so to speak, may actually
satisfy an auditor, but result in increased risk to your mission.
For example, “A” class SKUs must be counted once every three
months. But what if you counted them all at the beginning of Q1
and then not again until the end of Q2? That is a 180-day gap in
counting your most valuable, mission-critical assets!
Finally, are the resources available to establish, set up and
monitor the cycle counting process both in terms of time to obtain
the reports and the skill set required in processing them to create
the summary reports that an auditor can review/approve?
A HOLISTIC APPROACH TO MANAGE THESE
CHALLENGES
The challenges of cycle counting increase based on the size of
the inventory involved. As the inventory grows, it is even more
essential to have a holistic approach in place. It’s not enough to
simply create your cycle count from a static Item Master list,
create random samples and conduct your cycle counts based
on the criteria above. To overcome the challenges, we need to
rely on additional data and perform our cycle counts on a more
regular basis. Each month, Item Master (IM) reports that include
new items with classifications or older items that have been reclassified should be grouped with the Cycle Count (CC) reports,
Inventory (INV) snapshots and movement reports, like Shipping
(SHP) and Receiving (RCV) reports, to form the basis for a holistic
view of the inventory.
How you obtain those reports is a function of your environment.
If you are managing your own inventory, you will have to obtain
them from whatever system(s) you are using, including text or
delimited reports from databases, spreadsheets or manual logs and
lists. If you have contracted the management of your inventory,
your vendor may have a sophisticated system that can provide the
reports you need in whatever format you desire. Whether creating
them on your own or obtaining them from your vendor, they still
must be consolidated into a summary report and that is what takes
the most time, requires a certain skill set, is the most arduous and
is most prone to errors and omissions, which all increase relative
to the size of the inventory.
AUTOMATION: THE KEY TO RECLAIMING YOUR
SANITY
The most efficient method of creating the Cycle Count summary
report is through the use of macro automation. Microsoft Excel
provides a very powerful way to automate the consolidation of
these reports into one comprehensive summary. We describe a
process below that compressed over 40 hours of manual, laborintensive work each month into 5 minutes, through the power of
macro automation. It also allows us to monitor the status of the
counting process by creating what we refer to as a ‘glide scope’
or what we consider to be the expected number of counts each
month for each classification. This balances out our counting
and eliminates the prospect of all assets being counted in the
same month or at the front end of one quarter and the back end
of another quarter. This is quite advantageous from the auditor’s
viewpoint and creates a higher degree of credibility when
assessing the audit as a whole.
A CASE STUDY AND SUCCESS STORY
The following process is from a program that involves thousands
of SKUs and several million dollars of critical inventory for a
national program that affects the safety of millions of people.
Prior to automation, this process was kept under scrupulous
oversight for years by both internal and external auditors. Then
we implemented an automated, holistic, process-driven approach.
This new approach, coupled with detailed process flows and
corresponding step-by-step procedures, has been deemed so
successful that both internal and external auditors have de-scoped
it from their annual auditing efforts.
MONTHLY ARTIFACTS
Each month, the inventory warehouse vendor provides a single
report that contains the current Cycle Count (CC) data and Item
Master (IM). It also contains an inventory snapshot (INV) and a
listing of all SKUs shipped (SHP) and received (RCV) during the
month. This report is static meaning the columns are consistent
month-to-month and do not change.
CC
IM
INV
SHP
RCV
MONTHLY REPORTING
Upon receipt of this file, an Excel macro is executed that brings
this data into the macro, appends it to prior month’s data and
then automatically updates the summary and base files used to
create the monthly charts and graphs. The macro consists of the
following tabs that provide summaries and details associated with
the integration of the artifact data:
INFO
SUM
BASE
INFO: Provides details on the macro, tab definitions, how to
execute it and any revisions/updates.
SUM: Provides current total SKUs (Valid SKU) for each
classification, expected (Average or Glide Scope) counts and the
results (Actual counts) along with charts that graph the data. In
this chart, we assess the total number of ‘A’ SKUs. We also assess
any ‘exclusion’ criteria that may include the item added to the
master but not checked into the inventory system or an item that
carries no inventory. We calculate the valid number of SKUs and
then divide it by the period (3 for A, 6 for B and 12 for C) to obtain
the average or expected number of SKU’s to be counted each
monthly period. At the end of each month, we track how many are
actually counted and plot that on a graph.
A SKU’s
aSKU
aEXC
AVAL
aAVG
aAVGc
aCNT
aCNTc
%
JUL
58
7
51
17
17
22
22
129
AUG
59
7
52
17
34
12
34
100
SEP
62
6
56
19
53
17
51
97
OCT
64
6
58
19
19
18
18
93
NOV
65
7
58
19
39
21
39
101
DEC
64
6
58
19
58
19
58
100
JAN
65
6
59
20
20
22
22
112
FEB
63
5
58
19
39
20
42
108
MAR
64
4
60
20
59
16
58
98
ARP
65
4
61
20
20
19
19
93
MAY
66
3
63
21
41
20
39
94
JUN
69
4
65
22
63
22
61
97
WWW.NPMA.ORG 21
To better illustrate the data, we plot the VALID SKUs
(aVAL), the CUMULATIVE AVERAGE SKUs (aAVGc) and the
CUMULATIVE ACTUAL SKUs (aCNTc) at the end of each
monthly period. The Actual counts should ride on top of the glide
scope (the CUMULATIVE AVERAGE).
BASE: The BASE
FY14 - A SKU Counts Q1
tab consolidates all of
the artifact data and
60
Valid
provides the results for
SKU
40
each SKU to include
Average
the classification,
20
number of times it
Actual
was counted, the
0
classification for
JUL AUG SEP
each period and any
shipping, receiving or
inventory activity. This summarized data provides the basis and
foundation of the tables, charts and graphs in the SUM tab.
In the example below, we find 3 of the five ‘A’ SKUs were counted
in all four periods. One of the ‘A’ SKUs, added in the fourth quarter,
and was counted once as required. One of the ‘A’ SKUs, added in
the third quarter, and was counted twice as required. An auditor
can easily examine the BASE tab through the use of filters to see
exactly why some of the SKUs were not counted.
ABC COUNT ANALYSIS
SUMMARY
ADDED
PART NUMBER
ABC
EXCL
CYC
ABC
SHP
RCV
JUL
O6OM012-001
A
4
AAAAAAAAAAAA
94
33
INV
JUL
1340075
A
4
AAAAAAAAAAAA
7
4
973
JUL
15310-CE-MR-6
A
4
AAAAAAAAAAAA
26
2
420
366
MAY
ASR1001-X
A
1
XXXXXXXXXXAAA
2
4
6
FEB
ASR1001-X2.5G-K9
A
2
XXXXXXXXAAAAA
2
3
4
CC (Cycle Count), IM (Item Master), INV (Inventory), SHP
(Shipping) and RCV (Receiving) data are appended month to
month as artifacts to support the SUM and BASE tabs. There are
additional benefits to capturing this data as velocity and usage
can be easily identified from the shipment and receiving reports.
MAVG (Moving Average Cost Data) can also be added to the
macro to enable financial reporting on the value of the inventory
month to month. TOP10 provides the top ten assets in terms of
value and quantity.
INFO
SUM
BASE
CC
IM
INV
SHP
RCV
MAVG
TOP10
CONCLUSION
We cannot emphasize enough the need to carefully monitor
and accurately report on high-value, mission-critical hardware.
This can only be accomplished by using an effective, holistic cycle
counting process that withstands the rigor of internal and external
auditing while both maximizing the analytics and minimizing the
labor in support of the mission.
ABOUT THE AUTHOR:
Ernie Sersen is a Certified Professional Property Manager
(CPPM) and a Subject Matter Expert (SME) for the adoption
and utilization of the Sunflower Asset Management system
for programs at Harris Corporation in Melbourne, Florida. He
personally developed the automated Cycle Counting process
above and is routinely engaged in helping other Property
Managers reduce the amount of time spent manually processing
data through the use of macro automation
NPMA’S ASSET MANAGEMENT
CERTIFICATION PROGRAM
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WWW.NPMA.ORG 23
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WWW.NPMA.ORG 25
2016 NPMA
AWARDS CALENDAR
The NPMA Awards committee has created a Calendar of important dates and deadlines
for the 2016 NPMA Awards Submission and Selection Process.
AWARD SUBMISSION DEADLINES
Jack E Griffiths Property Person of the Year (PPY)................................... April 30, 2016
Andy C. Anderson Lifetime Achievement Award (LA)............................ April 30, 2016
Carl Iannacone Tribute Award (CIT)........................................................... April 30, 2016
Rookie of the Year (RY)..................................................................................... April 30, 2016
Chapter of the Year (COY)................................................................................. May 31, 2016
Outstanding Member (OM)............................................................................... May 31, 2016
Federal Property Person of the Year (FPPY)................................................. May 31, 2016
JACK E. GRIFFITHS PROPERTY
PERSON OF THE YEAR
This award is given to an active NPMA
member who has contributed time and
support in an outstanding manner and
who has made significant contributions
to property asset management. Chapter
presidents send nominations to Region Vice
President by April 30, 2016.
ANDY C. ANDERSON LIFETIME
ACHIEVEMENT AWARD
This award is given to NPMA members
who have contributed to the profession
and NPMA over a long period of time (20+
years of experience + 15 years of NPMA
membership). Any member can nominate
an individual for this award. Nomination
letter to National Director of Awards via
[email protected] by April 30, 2016.
CARL IANNACONE TRIBUTE
AWARD
who have contributed time and support
to the enrichment and betterment of the
profession and NPMA. Any member can
nominate an individual for this award.
Nomination letter to National Director of
Awards via [email protected] by
April 30, 2016.
ROOKIE OF THE YEAR AWARD
who have been in the property profession
for less than 5 years and have a shown
outstanding performance, contribution and
enthusiasm in the profession and NPMA.
Any member can nominate an individual
for this award. Nomination letter to
National Director of Awards via
[email protected] by April 30, 2016.
FEDERAL PROPERTY
PERSON OF THE YEAR
This award is to recognize individuals in
the federal government for outstanding
leadership and accomplishments in
the property management field. Each
Nomination should be signed by an
appropriate official of the nominating
agency to signify official status of the
nomination and forwarded to Lynn Brown
at [email protected] by May 31, 2016.
CHAPTER OF THE YEAR
NPMA honors three chapters that are most
prominent in advancing the association’s
objectives and goals. Awards are presented
to the Small, Medium, and Large Chapters
of the Year. Chapter presidents send chapter
petitions to the National Director of Awards
via [email protected] byMay 31, 2016.
OUTSTANDING MEMBER
The Outstanding Member Award is given
for exceptional service at the chapter level,
and is based on the level of commitment
and dedication to the profession and
NPMA. Chapter presidents send
nominations to National Director of Award
via [email protected] by May 31, 2016.
ASK
US
If you have any questions
about NPMA awards,
please contact Kimberly Saeger
at [email protected]
ASK THE
Expert
BY YOUR NPMA ‘EXPERT’ PANEL
DEAR EXPERT PANEL,
We use barcode ID labels and barcode
scanners to track and inventory assets. Our
field operations can have a harsh effect on
the labels which sometimes results in the
scanners unable to read the barcodes. I was
wondering if there are any Government
Property regulations that establish whether
a worn barcode label should be replaced
with a duplicate ID or should it be replaced
with a different new ID?
DEAR EXPERT PANEL,
We have a rather wide mix of DoD
contracts and Federal grants which the
Government Property requirements differ.
Add to that, some the contracts have unique
requirements for accountable property
while others remain standard. Is it possible
to create a single set of property procedures
that cover all the requirements?
FROM, BETTY BARCODE
DEAR PERRY PROCEDURE,
It depends, and especially with this
scenario. To publish a single set of
property procedures that cover all those
requirements would be challenging to
say the least. Suggest you start with “the
contract, and grant, takes precedence”.
Consider creating a matrix of all your
contract and grant property management
requirements. Isolate the common
denominators of those requirements where
a set of procedures might apply to all. Then
recognize the “exceptions” and create
procedural addendums to that exception
based on the process requirement (i.e.
acquisition, utilization, or disposition).
Make sure the addendum references the
contract or grant that it applies to. While
the effort may be cumbersome, the results
will tell you if the approach is reasonable.
Of course you should always discuss any
changes to your property procedures with
your Government Property Administrator.
And doing so, you may likely receive some
very useful feedback towards the end
results.
DEAR BETTY BARCODE,
It depends. Good question though and
a condition that exists in almost any
asset management operation. As far as a
regulatory requirement on replacing the
label, there is none. So Business Rules and
Policy take precedence.
The challenge with deciding to use
duplicate or re-ID with new is with the
Audit Trail. Duplicate barcode ID wouldn’t
have much impact however applying a new
barcode ID should have the Audit Trail
“link” the old ID to the new ID. Some note
on retiring the old ID should communicate
that a new ID has replaced it – and likewise,
the new ID record origination should
communicate that it has replaced the old
ID.
FAR Records of Government Property: “…
shall enable a complete, current, auditable
record of all transactions…”
FROM, YOUR EXPERT PANEL
FROM, PERRY PROCEDURE
ASK
US
Questions
DO YOU HAVE A BURNING
QUESTION for our panel
of experts? We want to
hear from you. Email
[email protected] to submit
your question.
FROM, YOUR EXPERT PANEL
WWW.NPMA.ORG 27
2016 NPMA NOMINEES
NATIONAL
Name: Cinda Brockman
Position Sought: President
NPMA Certification Level: CPPM, CF
Chapter Affiliation: San Diego Mission Chapter
Length of NPMA Membership: 30 years
Current Job Title: GAM Senior Self-Governance Manager
Employer: Honeywell
STATEMENT OF EXPERIENCE:
Cinda Brockman, CPPM CF has more than 30 years of experience in property management, including
government property, capital assets and leased equipment. She has been an active member of NPMA since
1986 and has held a variety of positions for the San Diego Mission Chapter, Western Region and National Board. Cinda brings invaluable
management experience to this role; she has run a corporate property organization overseeing 25 employees and an annual budget of
$25M, and has held numerous leadership positions in industry groups.
Cinda is currently serving as Executive Vice President for NPMA and is the President of the San Diego Mission Chapter. Prior to 2014,
Cinda served as Western Region Director of Special Interest Groups (SIG) and was National Director for Certification (2012-2014). She
represented SAIC as Chair on the Aerospace Industries Association’s Property Committee from 2010-2012. Cinda currently serves as
Vice Chair for ASTM International Committee E53 and has been elected E53 Chair for 2016-2018. She is also a member of the Asset
Leadership Network (ALN) Steering Committee where the focus has been on the recent publication of ISO 55000.
Cinda has been a frequent presenter at Western Region Seminars and NES. As National Director of Certification, she lead a team on
updating and revising the curriculum for the CPPA manual and assisted the Certification Governing Board with its first application for
accreditation of one of NPMA’s certifications.
Cinda currently works as an Internal Governance Property Manager for Honeywell. Previously she was a Consultant in Property
Management for A2B Tracking Solutions, and prior to that was with SAIC for 33 years where she served as the VP, Director of Corporate
Property for thirteen years. Cinda holds a Bachelor’s of Science degree.
MISSION AND GOALS:
In representing NPMA as the President, I would bring my years of experience as a property professional to continue to strengthen
NPMA as the leading organization for Asset Management along with mentoring younger members to become our future NPMA leaders.
As Executive Vice President for NPMA, I created and implemented a Strategic Plan for the Executive Board where goals and timelines
have been established, and would continue to execute on the plan we have established to guide our organization into the future.
I would continue to play an active role in ensuring that the Special Interest Groups (SIG) are receiving the attention and oversight
needed to accomplish their missions. I would also ensure that the NPMA Executive Board understands and votes on standards being
written by ASTM E53 Committee and other initiatives such as ISO 55000. I would be an active, vocal member of the Executive Board to
move the association forward in a positive manner to the benefit of all members. NPMA is one of my passions, as demonstrated by my
career-long involvement, and I want to take that to the next level. My goal is to bring my work, leadership and volunteer experiences to
the table, offer a fresh view on the Executive Board, and encourage a cohesive team environment.
NATIONAL
2016 NPMA NOMINEES
Name: Brandon J. Kriner
Position Sought: Executive Vice President
Chapter Affiliation: Los Angeles Chapter
Current Job Title: Director, Property Management
Employer: Northrop Grumman Aerospace Systems
I do not plan on participating in any activity for which I would receive payment from the NPMA other than
normal and reasonable reimbursements in accordance with the NPMA Travel Policy.
I have served in a leadership position with NPMA at the Chapter, Region and National level for the past 9 years. I have served as the
NPMA VP of Finance since 2012. In that role I worked with the Executive Board to implement financial reforms and controls that
led to positive revenue in each year of my term. I served as Eastern Region VP from 2010-2012 and became familiar with many of the
opportunities and challenges that our chapters face. I served as Treasurer and then President of the NOVA chapter from 2007-2009,
gaining leadership experience at the chapter level.
MISSION AND GOALS:
My mission is to serve the President, the Executive Board, and the members to continue to make NPMA a strong, vibrant association.
My goals for office would be to continue to develop and implement the NPMA Strategic Plan and to continue to pursue strategic
partnerships with other Property and Asset Management organizations to expand the educational, networking, and career growth
opportunities for our members. I will also partner with Meeting Expectations and the Executive Board to ensure that this growth is
pursued in the spirit of fiscal responsibility and in preservation of the values and traditions of NPMA.
Name: Cheri L. Cross
Position Sought: Vice President Finance
Chapter Affiliation: Volunteer Chapter
Current Job Title: Property Manager
Employer: UT-Battelle, LLC (Oak Ridge National Laboratory)
I have served in leadership positions with the NPMA at National, Regional and Chapter levels. Previous
positions include President, Executive Vice President, Eastern Region Vice President, and Chapter President. I
have also chaired various committees and am currently serving as the National Director of the Special Interest Group Program. I earned
my B. S. in Accounting from the University of Tennessee, graduating Summa Cum Laude as the “Top Graduate” from the College of
Business. My career has involved budgeting, cost accounting, capital accounting and all financial aspects involved with being the Property
Manager at Oak Ridge National Laboratory for 21 years.
MISSION AND GOALS:
My mission as VP of Finance would be to provide exemplary fiscal responsibility through management and reporting of NPMA finances.
This would include overseeing the records of all income, expenses and bank accounts; preparing and presenting budget forecasts; and
issuing reports when required/requested. My goals would be clean audit opinions of both the NPMA and NPMA Foundation records, and
a sound financial position to enable the growth of NPMA services and membership.
It has always been my honor to serve the NPMA, and I look forward to continued service to our members and the Association.
WWW.NPMA.ORG 29
2016 NPMA NOMINEES
NATIONAL
Name: Gary Quinn
Position Sought: Vice President Finance
NPMA Certification Level: CPPM
Chapter Affiliation: Austin
Current Job Title: Director, Property Management
Employer: Retired
I do not plan on participating in any activity for which I would receive payment from the NPMA other than
normal and reasonable reimbursements in accordance with the NPMA Travel Policy.
My educational background is in Accounting with a Bachelor of Science in Accounting and a Master’s in Business Administration
(MBA) in Management. Within NPMA, I have been a Chapter President and the Treasurer of Central Region for two terms. I am
currently in my second term as the Vice President of Central Region. On a personal level, I have been on the Finance Committee at our
last three churches over the last 20 years and was the Treasurer of one of the churches for four years. As such, I led the development of
approximately $1 million dollar annual budgets, and successfully monitored and managed income and expenses.
MISSION AND GOALS:
Overseeing the records of all income and expenses and bank accounts in the name of NPMA, and issue periodic reports. My goal is to
continue positive financial growth of NPMA through,
1. Projecting the financial growth and other significant financial developments; monitor compliance with policies.
2. Review financial status of the Organization, and provide counsel relative to the financial income and expenses compared to the
budget, compliance with reserve policy, and cash flow issues.
3. Submit financial reports of budget versus income and expenses, and annual financial reports for the previous and current year, along
with the financial budget for the following year, for presentation to and approval by the National Board at the annual meeting.
Name: Tara S. Miller
Position Sought: Vice President of Administration
Chapter Affiliation: Space Coast Chapter
Length of NPMA Membership: 19 Years
Current Job Title: Program Manager of the KSC Institutional Support Services (KISS) III contract.
Employer: Wichita Tribal Enterprises, LLC.
I do not currently receive payment from the NPMA, nor do I plan to receive payment from NPMA for being
an NPMA instructor or any other position.
I have served in leadership positions with the NPMA at the Chapter and Regional levels. For the past four years, I serviced as the
Eastern Region Vice President and before that I served two terms as the Eastern Region Treasurer. Before that, I held several positions
at the Chapter level to include Chapter Vice President as well as Chapter Program Chair. In addition, I also served as the ASTM E53
Secretary for two terms.
MISSION AND GOALS:
NPMA continues to grow and expand and I plan to assist in ensuring our administrative responsibilities can keep up with the growth
while documenting and maintaining records for historical and current purposes. The current NPMA Operations Manual is in the process
of being updated and I will ensure it is followed. Our organization is made up almost entirely of volunteers. I believe it is crucial to
recognize the people who make our organization so outstanding; therefore, I have a goal to revitalize our Awards Program.
I am looking forward to continuing to serve the NPMA President and Executive Board as well as the NPMA Association. My 20 years of
being an active NPMA member and my many years of management experience will aide in this endeavor.
NATIONAL
2016 NPMA NOMINEES
Name: Kimberly Saeger
Position Sought: Vice President of Administration
NPMA Certification Level: CPPS
Chapter Affiliation: Cochise Chapter
Current Job Title: Sr. Property Administrator
Employer: Raytheon Missile Systems
I do not plan on participating in any activity for which I would receive payment from NPMA during my term
of office.
As I enter into my seventh year with NPMA, I have served in several leadership roles including Chapter President, Vice President and
National Director of Awards. As current National Director of Awards, I have gained extensive knowledge of the awards program within
NPMA. I am pleased to say that the awards teams has been able to make several enhancements to the awards program over the last
few years which included the creation of two new awards (The Carl Iannacone Tribute Award and Rookie of the Year Award), as well
as streamlined criteria for the Chapter of the Year and overall awards submission process improvements. Professionally, I have been in
property management for almost 9 years. Currently, I supervise the physical inventory efforts and serve as team lead for several other
property functions. The positions I have held within NPMA and in my career have provided me with the opportunity to experience
what NPMA and the asset management profession has to offer and is what drives me to pursue a new leadership role. I bring leadership,
passion and high energy; with the willingness to learn and grow to help make NPMA great! I am excited to see what 2016 and beyond has
in store for NPMA and the world of Asset Management.
MISSION AND GOALS:
Recognizing the hard work and dedication of our members is what makes NPMA stand out above the rest! My mission and goals for
Vice President of Administration would be focused around continued improvement and increased participation in the NPMA Awards
Program as well as maintaining clear and consistent records of the Association’s business as National Secretary. I am committed to
providing support to the National President, Executive Board and members of NPMA. I think NPMA has an exciting and bright future
ahead and I would be honored to be a part of it as the Vice President of Administration.
Name: Bill Beedle
Position Sought: Vice President of Certification
NPMA Certification Level: CPPM CF
Chapter Affiliation: Great Smoky Mountain Chapter
Current Job Title: Supply Chain Management, Business Specialist
Employer: Consolidated Nuclear Security, LLC (Y-12 National Security Complex)
I have served in leadership positions with the NPMA at National, Regional, and Chapter levels. Previous
positions include, Eastern Region Director of Professional Development, National Director of Membership,
and Chapter President. I have also served on a number various NPMA committees, including active participation as a member of DOE/
NNSA Contractor Precious Metals Council. My contribution with the NPMA has included over 10 years of experience writing/reviewing
certification materials, teaching workshops and courses, and most recently chairing the Association’s Certification Governing Board. I
have also earned a Bachelor’s of Science and Master’s of Organizational Management Degrees through the University of Phoenix.
MISSION AND GOALS:
My mission as VP of Certification would be to provide outstanding service through the oversight of the NPMA certification program.
This would include: working closely with the Certification Governing Board, continually promoting the value of the certification
program, maintaining proctor integrity and instructions, revising and reviewing certification materials, while advancing the National
Property Management Association.
It has always been my honor and privilege to serve the NPMA, and I look forward to continued opportunity to support the membership
of the Association.
WWW.NPMA.ORG 31
2016 NPMA NOMINEES
NATIONAL
Name: Iris Thompson
Position Sought: Vice President Certification
Chapter Affiliation: Alamo Chapter
Length of Membership: 12 years
Current Job Title: Government Property Administrator
Employer: Elbit Systems of America
Iris Thompson has over 25 years of experience in Property Management and has been a member of NPMA for
over 12 years. Iris is a Certified Professional Property Manager (CPPM) and earned her Consulting Fellow (CF) distinction in 2014.
Iris is actively involved with NPMA and is the incumbent National Director of Certification, Central Region Director of Awards,
and the Board of Consulting Fellows Secretary. She serves as a certification proctor, is a member of the Certification Governing Board,
and a member of ASTM E53. At the Chapter level, she is a Charter Member of the Alamo Chapter and has been an active member from
the chapter’s inception. She has been recognized as the chapter’s Outstanding Member in 2005, 2009, 2013, and 2015. Iris has been a
member of the Chapter’s Board and has held almost every board position. Under her leadership as Chapter President, the Alamo Chapter
was recognized as National Chapter of the Year, hosted the 2013 Regional Seminar, co-hosted the 2012 NES, and implemented a chapter
newsletter… Alamo News.
Iris is the Government Property Administrator at Elbit Systems of America – San Antonio Operations where she brings her experience
and leadership to mentor/coach others. She hopes to bring her experience and energy to continue to serve the NPMA community.
Name: Jessica Dzara
Position Sought: Vice President Communications
Chapter Affiliation: NOVA Chapter
Current Job Title: Manager
Employer: Sunflower Systems
As an experienced marketing and asset management professional, I have the skills and knowledge to enhance
NPMA’s professional reputation and exposure.
As current VP Communications, I improved communications through: streamlined monthly announcements for Chapter leaders;
revamped the Newsflash e-newsletter’s content and design; returned the Property Professional magazine to print with an updated design
and new features including #AssetManagement, Ask the Expert, and the Puzzle Challenge; enhanced social media presence with the
addition of YouTube; implemented a full month of activities for Asset Management Awareness Month in 2015 and Fleet Management
Awareness Month in 2016; and led the NPMA website re-design.
With growing interest in asset management the coming years present great opportunity for NPMA. Effective marketing and brand
awareness campaigns are critical to provide us with exposure to new constituencies, publicize our knowledgebase, and enhance our
position as key industry leaders.
MISSION AND GOALS:
If re-elected as VP Communications, I will focus on effective and professional communications to our members, support new
and existing Chapters in developing marketing strategy, and build awareness through the continuation and improvements to Asset
Management Awareness and Fleet Management Awareness Months. I appreciate your confidence in me to advance our profession!
NATIONAL
2016 NPMA NOMINEES
Name: Jim Young
Position Sought: VP Membership
Chapter Affiliation: Gulf Coast Chapter
Employer: Atlantic Nuclear Services
Jim has over 32 years’ experience in Property Management, and is retired from DynMcDermott, a DOE
Contractor, where he served as a Property Analyst and the Real Property Manager. Jim developed, implemented
and managed logistics and property management procedures, programs and systems for the United States
Navy, Department of Energy and Charity Hospital. Additionally, he managed over 100 employees as the Operations Manager for Atlantic
Nuclear Services.
Jim is a charter member of the Gulf Coast Chapter and has been an NPMA member for 27 years. Jim serves as the Gulf Coast Chapter
President, National Delegate and an NPMA Proctor. Jim brings proven experience to the Executive Board, having previously served as
the Central Region Vice President, VP Administration, VP of Parliamentary Procedures and the VP of Membership. During a prior term
as VP of Membership, he developed and implemented the NPMA Group Membership Program and created the original NPMA Lifetime
Achievement Award.
MISSION AND GOALS:
I believe leadership is giving back and helping NPMA and its members to reach their highest potential. If elected VP, I will work with
our President, the National Board and all NPMA members to promote the continued growth of NPMA, strengthen our educational,
seminar, certification and professional accreditation programs. Remember, NPMA is only as strong as its members. Your continued efforts
and support are essential to NPMA.
Name: Dr. Douglas N. Goetz
Position Sought: Vice President Parliamentarian
Chapter Affiliation: Ohio Valley Chapter
Current Job Title: President
Employer: GP Consultants LLC
I am currently, and have served as an NPMA Instructor since 1986, doing numerous classes for the NPMA
including the ever popular NYC class. I plan to continue doing classes if elected and allowed to by the NPMA.
Having been a member for over 30 years I have witnessed our Association grow and adapt to those changing times and professional
needs. Having this historical knowledge enables me to provide input as to future directions. My ability to work with complex regulations
helped enormously with the challenge of rewriting the NPMA Bylaws during the past year in office. As an academic steeped in research,
the ability to work with Robert’s Rules of Order is critical. But, it is not just knowing the rules – rather it is ability to apply them
maintaining consistency and order to our association’s operations.
MISSION AND GOALS:
There is no doubt that the Parliamentarian’s responsibility is to ensure that we “Follow the rules.” Having successfully rewritten
the National Bylaws, my current challenge is to rewrite the NPMA Operations Manual, another daunting challenge, with our VP of
Administration. Regional Board Meetings, Executive Board Meetings, and the National Board Meeting all present their own challenges
to ensure the actions taken are properly handled and processed – that is my goal, and should be the goal of whomever is elected. I have
served our association with a passion and will continue to do so if elected.
WWW.NPMA.ORG 33
2016 NPMA NOMINEES
REGIONAL
Name: Bill Franklin
Position Sought: Eastern Region Vice President
Chapter Affiliation: NOVA Chapter
Current Job Title: Manager of Asset Management
Employer: Noblis
I currently hold the positon of Eastern Region Secretary and have held several Chapter officer positions
including Vice President, Treasurer and Delegate. I am the past Chairman of ATSM E53 Committee on Asset
Management, a position I held for the past four years but have been involved with this committee since 2007. My leadership experience
within NPMA at both the Region and Chapter level as well as ASTM have defined my style and approach to leadership: understanding the
need, determining the path to fulfill the need, and finding the compromise to get it done.
MISSION AND GOALS:
My goals include continuing the open flow of communication from Chapters to National and National to Chapters. We have made
great strides in communication and it can continue to improve. I will focus on: ensuring Chapters of the Eastern Region are properly
represented in Chapter of the Year submissions as well as other key individual awards; and using the budgeted funds to give back to the
Chapters through scholarships and support of Chapter events, even if it means nudging Chapters through the process as opposed to
expecting independent action. Providing a voice for the Chapters at the National level and working with the Executive Board to continue
to drive our organization forward is the Region’s mission, which if elected would be my mission.
Name: Rick Price
Position Sought: Eastern Region Treasurer
Chapter Affiliation: Three Rivers Chapter
Current Job Title: Retired
I have been involved with the NPMA for over 22 years and have been a Chapter President, Eastern Region
Secretary and for the last 2 years I have served as Treasurer for the Eastern Region. As the Organizational
Property Management Officer for the Department of Energy, National Energy Technology Laboratory for 20
years I have developed budgets and worked within those budgets to run an organization efficiently and still maintained the ability to
make certain all were able to meet their goals of funding and training needed to maintain the expertise. I also am an Instructor for NPMA
and I’m a member of the Certification Governing Board (CGB)
MISSION AND GOALS:
If elected, Treasurer, Eastern Region, I will continue supporting the Vice President, Directors and Chapters, be responsible and
accountable for the financial health and activities of the Region. If elected I will maintain records of income and expenses, establish a
bank account, prepare annual Region budgets, and execute the approved budget. Financial Information is important to our membership,
and needs to be communicated to support all chapters and members.
REGIONAL
2016 NPMA NOMINEES
Name: Ken Black
Position Sought: Vice President Central Region
Chapter Affiliation: Austin Chapter
Length of NPMA Membership: 10 years, 4 months
Current Job Title: Manager, Property Management Branch
Employer: Texas Department of Transportation
I have 34 years of experience in the property management field and have been an active NPMA member
since 2005. During that time I have served in leadership positions at the national, regional and chapter
levels. I am currently serving as National Vice President of Membership and Secretary of the State & Local Government SIG. Previous
service includes Central Region Secretary, Austin Chapter President, Vice-President, and Chair of Chapter Membership, Professional
Development, Program, and Nominations committees. I also served on the 2014 Intermediate Studies Supplement Manual rewrite team,
the 2006 CPPS exam writing team, and am currently serving on the CPPA exam writing team.
MISSION AND GOALS:
My mission for Vice President of Central Region is to carry out the duties in a loyal, professional manner, to faithfully uphold the
NPMA bylaws, and to provide sound leadership and support to regional chapters and members. My goals are to increase participation
from region members at the chapter, regional and national levels by encouraging and mentoring members to serve as officers and present
at educational events; to help chapter presidents overcome the challenges of member participation at meetings; to host exceptional
educational events including NES, fall and spring seminars; and to increase participation in the NPMA awards program. I am a strong
supporter of the central region and welcome the opportunity to serve as Vice President.
Name: Lauren Grooms
Position Sought: Central Region Secretary
NPMA Certification Level: CPPA
Chapter Affiliation: Austin Chapter
Length of NPMA Membership: 5 years, 10 months
Current Job Title: Property Administrator
Employer: Signature Science, LLC
I have been an active member of NPMA since early 2010 and have worked in property for the past 7 years.
In my time with the Austin chapter, I have held the Vice-President, Secretary and Treasurer positions. I have
also served as the Election Committee Chair and have helped organize several of the Boss’s Day Luncheons our chapter has hosted.
Additionally, I was elected as the Austin Chapter President for the 2016-2018 term.
MISSION AND GOALS:
As the Central Region Secretary, my mission would be (1) to dutifully uphold the NPMA Bylaws, and (2) to provide administrative
support and professional guidance to the Vice President, Directors, and Region Chapters.
To this end, my goals as Secretary are to:
a) Create, distribute, and maintain accurate and concise records,
b) Formulate and promote NPMA plans among the property-management community,
c) Foster clear communication between Chapter leaders and members
WWW.NPMA.ORG 35
2016 NPMA NOMINEES
REGIONAL
Name: Kendrick Dickerson
Position Sought: Central Region Treasurer
Chapter Affiliation: Alamo Chapter
Kendrick is a Material, Fleet and Safety Manager, and a recognized leader in NPMA. Kendrick has a degree
in Business Administration from Saint Leo University. With over 25 years of experience, Kendrick is a U.S.
Navy Veteran and has worked for Raytheon Technical Services Company, Department of the Navy, and the
Department of Defense. Kendrick has 27 years of experience in the Property Management field and has been
an NPMA member since 2008. During his five (5) years with the Alamo Chapter, he has served as Chapter
President, Secretary and Membership Director. He was a Presenter at the 2012 NES and the 2013 Spring Seminar. He is a strong supporter
of the Alamo Chapter and Central Region and welcomes the opportunity to serve a second term as the region Treasurer.
MISSION AND GOALS:
If elected, my mission for the office of Central Region Treasurer would be to continue delivering financial statements in a timely and
professional manner. My goals are to produce and present clear and accurate financial statements and provide reimbursements in a timely
manner. My personal goal is to complete my CPPA certification no later than December 2016.
Name: Robert Kaehler
Position Sought: Western Region Vice President
NPMA Certification Level: CPPS
Chapter Affiliation: Bay Area Chapter
Current Job Title: President
Employer: Ascot Associates
I do not plan on participating in any paid activity with the NPMA during my term of office.
I have been the Western Region Vice President for the past term, and would be honored to be able to continue and complete the
initiatives we have started. In particular, I want to continue to improve the communications to the Chapter, deliver program content to
the Chapters, and drive the University Outreach Program we have initiated this year.
The Regional VP plays a critical role in promoting and supporting NPMA from top to bottom, serving as the primary conduit between
the individual chapters and the National office and Executive Board. This closely mirrors the business role I have been performing for
my employers during the 15 years I have been a member of NPMA. I served as the President of the Bay Area Chapter from 2010-2012, and
have also been a Chapter Delegate.
MISSION AND GOALS:
The two primary functions of the Regional VP are: 1) establish consistent and effective communication between the region membership
and the executive board, and 2) promote, monitor and support new Chapter development and existing Chapter growth and expansion.
To that end, if elected, I commit to the following:
• Continue to attend at least one meeting at each and every Chapter
• Regularly communicate National news to the Chapters, and listen carefully to the needs of the regional membership and
communicate those back to the Executive Board
• Implement our University Outreach Program to connect the NPMA with university students in an effort to help develop our next
generation of asset management professionals
• Provide effective tools, resources, support and advice to Chapters for increasing the value to their members
• Do all things with enthusiasm, professionalism and dedication to the office and membership I serve
REGIONAL
2016 NPMA NOMINEES
Name: Gina Gant
Position Sought: Western Region Secretary
Chapter Affiliation: Cochise Chapter
Employer: Raytheon
Gina began her property management career in 2011 when taking a property administrator position at
Raytheon Missile Systems. In 2013, she became a member of the National Property Management Association
(NPMA). She is a charter member of the Cochise Chapter. As of 2015, Gina serves as the Cochise Chapter
Secretary and Treasurer. Currently, she is a property administrator for 85 subcontractors with almost $30
million in property. Before accepting a position with Raytheon, she worked at SAIC for 6 years as a financial assistant. She received her
B.A. from Northern Arizona University in Public Management and Business Administration. In addition to working full-time, Gina works
very hard, part-time at the YMCA as a Diabetes Prevention Lifestyle Coach/Sports Coordinator where she coaches youth basketball and
volleyball. She currently resides in Tucson, Arizona with her husband, Will and their three children Razin (7), Zena (7), and Savion (5).
MISSION AND GOALS:
Gina is a dedicated team player. Gina thrives in a team environment and fully believes a team that is communicating well will be the
most productive and successful. If elected Secretary, she will effectively communicate the Region business information to all Officers and
Region Chapters. She will support and promote the NPMA Strategic Plan for managing the growth and focus of this diverse organization.
Gina believes she can bring real passion and energy to this role if she is elected. Gina has a strong desire to help others and develop as a
professional. Her attitude has always been that if she is going to do something, she should put every effort into it, in order to succeed.
GAO REPORTS ON THE IMPLEMENTATION OF THE
FEDERAL BUILDINGS PERSONNEL TRAINING ACT OF 2010
According to a U.S. Government Accountability Office
(GAO) report (GAO-16-39) released November 19, 2015,
The General Services Administration (GSA) has largely
met its lead-agency responsibilities for implementing the
Federal Buildings Personnel Training Act of 2010 (the Act)
government-wide. For example, GSA has identified core
competencies and a recommended curriculum for federal
buildings personnel, drafted a charter for an interagency
advisory board to help coordinate government-wide
implementation, and has developed software tools to assist
agencies with compliance efforts. Based on the findings,
GAO recommends that GSA develop a legislative proposal to
establish agency authorities and reporting responsibilities—as
well as an interagency group—to enhance accountability for
implementation of the Act.
The report states that GAO conducted this study because
the federal government's management of its real property
holdings costs billions of dollars and has been on GAO's High
Risk List since 2003.
The report examines (1) the progress GSA has made in implementing the Act's requirements, (2) the actions selected
agencies have taken to respond to the Act, and (3) the factors that have affected implementation of the Act. To conduct this
study, GAO reviewed the Act and agency documentation and studies. GAO also interviewed officials from agencies that
occupy about 90 percent of federal real property gross square footage.
WWW.NPMA.ORG 37
COURSE Schedule
INTERMEDIATE PROPERTY MANAGEMENT STUDIES
MARCH 1-3 // OLDSMAR, FLORIDA
APRIL 29 - MAY 5 // MINNEAPOLIS, MINNESOTA
DON’T
WAIT
Register
today for
an NPMA
course!
This course takes the property professional from the beginning
life-cycle stages of property operations into the broader valueadded world of organizational partnering and strategic property
management concepts. Attendees will experience an in-depth
examination of property management topics ranging from voluntary
consensus standards, requirements determinations, contracting and
assistance, risk, consumables, and fleet management to value-added
solutions and environmental considerations. If you have at least one
year of property management experience, this course provides the
tools to succeed as a professional property manager.
WHERE IN THE FAR (WORLD) IS PROPERTY
MANAGEMENT AND HOW DOES IT AFFECT ME
BY ATTENDING AN NPMA
course, you’ll gain the
knowledge and skills you
need to succeed on the
job. Don’t wait, register
today! Seating is limited!
IF YOU HAVE QUESTIONS
about NPMA courses, call
404.477.5811 or email
[email protected].
For more information or to
register, visit the website
at www.npma.org and
click on the Education tab.
APRIL 4-7 // OLDSMAR, FLORIDA
Government property administration can be very complicated
to understand. If you’re asking yourself, “How can I help my
company understand the application of FAR,” this is the class
for you! This class is for the property professionals involved
with the management of Government property. Sometimes
Government property regulations are confusing and complicated
to understand. This course goes through the FAR clauses. It is
essential for property professionals who are seeking solutions
by learning techniques within Government contracting for the
resolutions of everyday problems. Also provided within this class
you will receive guidance on how to cope with the changing world
of rules and regulations. This five-day course presents a detailed
map of the FAR and will help with application of the regulations.
This course is essential if you work in property management,
procurement, shipping and receiving, contract management,
procurement, subcontractors, warehousing, and disposal.
CONTRACT PROPERTY FUNDAMENTALS
APRIL 4-8 // LOS ANGELES, CALIFORNIA
Dr. Goetz will offer a comprehensive intensive four and a half
day course covering the critical aspects of contract property
management under the Federal Acquisition Regulations (FAR).
Visit www.npma.org
to register
M A R C H
FLEET MANAGEMENT – CERTIFIED
FLEET SPECIALIST
APRIL 19-21 // ATLANTA, GEORGIA
The NPMA, in partnership with Mercury Associates, is
proud to offer the first Certification for the Federal Fleet
Manager. The Certified Federal Fleet Specialist (CFFS)
level training is designed for persons who have basic Fleet
Management responsibilities or dual roles such as the
vehicle control officer. Course subjects include Basic Fleet
Management, Fleet Information Management: Regulations,
Systems and Data, and Optimizing the Fleet. Certification
testing will be performed during the 3-day course.
FLEET MANAGEMENT – CERTIFIED FEDERAL
FLEET ADMINISTRATOR
APRIL 30 - MAY 2 // MINNEAPOLIS, MINNESOTA
The NPMA, in partnership with Mercury Associates, is proud
to offer the first Certification for the Federal Fleet Manager.
The Certified Federal Fleet Administrator (CFFA) level training
is designed for persons who have successfully completed
the Certified Fleet Specialist training. Fleet Management
responsibilities or dual roles such as the vehicle control officer.
Course subjects include, Fuel Management, Leased Fleet
Management, Asset Management and Disposal Management.
Certification testing will be performed during the 3-day course.
FUNDAMENTALS OF PERSONAL PROPERTY
MANAGEMENT
APRIL 30 -MAY 5 // MINNEAPOLIS, MINNESOTA
Every organization, regardless of its size or type has
critical business functions that are integral parts of meeting
its objectives and accomplishing the mission. Property
management is first and foremost a general management
assignment no different than the management of any other
resource such as money, personnel, or facilities. Personal
property managers are directly accountable to a higher
authority for the acquisition, use, redistribution, and disposition
of personal property. As stewards of our company or agency’s
personal property, we have a fiduciary responsibility to manage
property in a prudent and compliant way. The Fundamentals of
Personal Property Management course is designed to teach the
basics of property management, cradle-to-grave, including how
to effectively manage personal property.
The Fundamentals of Personal Property Management manual
is included as part of this course.
-
A P R I L
NPMA CERTIFICATION REVIEWS & TESTING
The NPMA Certification Program is designed to elevate
professional standards and enhance individual performance
for those who demonstrate a high level of competence that is
essential to the practice of property management. If you have
made a commitment to a career in property management, you
should consider obtaining your NPMA certification. Join a
distinguished group of peers worldwide who have chosen to
attain this high level of excellence.
For information about NPMA certification, visit the website at
www.npma.org/pages/certification.htm
CPPA CERTIFICATION REVIEW & TESTING
MARCH 1-3 // OLDSMAR, FL
APRIL 29 - MARCH 5 // MINNEAPOLIS, MINNESOTA
CPPM CERTIFICAITON REVIEW & TESTING
MARCH 4 // OLDSMAR, FL
CPPS CERTIFICATION REVIEW & TESTING
APRIL 30 -MAY 5 // MINNEAPOLIS, MINNESOTA
ANSWERS FROM THE
PUZZLE Challenge
WWW.NPMA.ORG 39
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the Property Professional magazine

Transcription

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