ST. PAUL`S
Transcription
ST. PAUL`S
2014 ANNUAL REPORT 55 years ago we broke ground... With the addition of the John A. McColl Family Health Care Center in 1982, St. Paul’s expanded to provide 5-Star skilled nursing. In 1992 the addition of St. Paul’s Villa allowed for the inclusion of friends needing help with daily living. Today, for 55 years after that first idea, St. Paul’s Senior Homes & Services has served thousands of San Diego families by continuing our mission of establishing services, communities and programs to meet the growing needs of seniors in our community. Chula Vista will be home to our new St. Paul’s Plaza: A 156-apartment residential community specifically designed to meet the needs of a new generation of seniors, with family-style features like an outdoor playground and barbecue area, community kitchens for family events, a pub and large spacious community areas. St. Paul’s Senior Homes & Services has made it our mission to identify the needs of seniors in San Diego and build services around those needs. After our Child Care Program was established, a Senior Day Program followed for seniors with cognitive challenges providing a safe and loving intergenerational program, the first of its kind in California. It is with great pride that we present St. Paul’s Senior Homes & Services to San Diego’s new generation of seniors not only with new and innovative services, but also with a fresh new image and name. We proudly introduce you to St. Paul’s Senior Services. A name which encompasses not only our residential communities, but is also reflective of the innovative services San Diegans ask us to bring to America’s Finest City. St. Paul’s Senior Homes & Services started with an idea. To share a meal with friends from church - St. Paul’s Cathedral on 5th Avenue in San Diego. With great food, laughter and joy the idea grew to creating a community, St. Paul’s Manor, where like-minded friends could reflect, grow and live together. In 2008, St. Paul’s PACE opened its doors to serve San Diego’s most frail and low-income seniors. With growing needs in South County, a second site opened in 2012. Almost 1,000 seniors have benefitted from PACE during this seven-year period. That’s a thousand seniors who otherwise would have had to move to skilled nursing facilities. Instead they were able to live successfully in their homes surrounded by family. In 2013 we partnered with the San Diego Housing Commission and Bridge Housing to provide homes for low income seniors on the cusp of homelessness. We, the 352 employees of St. Paul’s Senior Services, make a promise to San Diego. To provide the most loving, kind and compassionate care to seniors. We commit to quality medical and social care, while maintaining our commitment to modest pricing. And we promise to be a trusted resource for those in need of guidance and support. If we can’t help you with St. Paul’s services, don’t worry - we will find you an alternative resource here in San Diego who can. That’s our promise to you: Ideal care, even if it isn’t with us. St. Paul’s Senior Services San Diego’s leader in Senior Care since 1960 Not Just A Senior Community Newspaper article about Manor opening for the first time 1960 ST. PAUL’S CORPORATION FORMED Breaking ground Health Center 1963 MANOR OPENS 1982 HEALTH CENTER OPENS PACE opens 1991 VILLA PURCHASED ST. PAUL’S PACE OPENS 2008 2012 REASNER CHULA VISTA 2014 PLAZA GROUNDBREAKING A Senior Family... ...One Big Family VILLA RESIDENTS JOHN & BETTY SPAFFORD SENIOR DAY THANKSGIVING CELEBRATION JACK & FRANCES AT THE VILLA BRITTANY LEA HELPING ST. PAUL’S PACE PARTICIPANT TINA Cheryl Wilson Chief Executive Officer 2015 represents 55 years of St. Paul’s dedication to seniors and families in the San Diego community and it’s with great pride that we take this opportunity to reflect not only on the achievements of 2014, but also the past 54 years. The Plaza will begin our journey of serving a new generation of seniors; a generation that will not embrace retirement, but will wish to continue a vibrant community life, one where they’re secure, feel at home, can have fun, and make their own lifestyle choices every day. The concept for St. Paul’s started in 1953 with seven years of initial concept, feasibility studies, and fund acquisition to establish a residential community for San Diego’s elderly of modest means. In October 2014, the Board of Trustees voted to change the name of St. Paul’s Senior Homes & Services to St Paul’s Senior Services. Although a subtle change, it’s one which now reflects the many services beyond residential living that St. Paul’s offers. The corporation was established in 1960, and the next 55 years from 1960 to 2015 represents years of hard work and determination to be the most innovative and exceptional senior program provider in San Diego County. This work engaged many volunteer leaders, donors, residents and staff, all local San Diegans who make the world a better place. The opening of St. Paul’s Plaza in 2015 is our most ambitious project yet. In keeping with St. Paul’s reputation for innovation, the Plaza will be a family-friendly retirement community. It will be a community where family and friends will feel at home when visiting their loved ones. With a children’s playground, family dining rooms where private dinners can be prepared as if in one’s own home kitchen, to a pub where visitors can enjoy the weekend ball game, there is something for everyone to enjoy. This incredible facility will serve those of modest means with a first-class resort-like experience. Recently, the three Boards of Trustees reorganized to be more proactive and responsive to opportunities and challenges within our service field. Subsequently, an internal staff reorganization has occurred, and after ten years of unchanging management positions, two new appointments were created and several staff were promoted as a result of their proven commitment to additional training and internships... These changes will ensure the continuity of exceptional service to seniors, as well as continued growth into the future. As we continue to be a resource for seniors, we also commit to changing and meeting those needs over time. We can only do this with your support and commitment to those seniors who have made our world a better place for future generations. Board Chair Bruce Leidenberger with CEO Cheryl Wilson and Janie Davis. 1953 St. Paul’s Cathedral parishioners study the feasibility of erecting a retirement home for elderly people of modest means. 1960 A non-profit corporation is established and Articles of Incorporation recorded. 1963 First residents welcomed to St. Paul’s Manor, First HUD building in California. 1966 Groundbreaking for the Tower. 1967 Manor Tower fully occupied. 1978 Plans for a Health Center begin and a fundraising office is established. 1982 Construction completed on St. Paul’s Health Care Center, later, in 1996, it is named John A. McColl Family Health Center. 1984 Love Uniting Volunteers (LUV) Auxiliary founded. 1987 Assisted Living Program established at the Manor, the first in the Nation. CEO Cheryl Wilson greets staff. 1990 1992 1996 1997 1998 2008 2010 2012 2013 2014 2015 2015 Assisted Living Program expanded to the Manor Tower. St. Paul’s Villa is acquired and new services established. St Paul’s Community Care Center is donated. St. Paul’s Intergenerational Program opens. Feasibility of a PACE Program introduced. St. Paul’s PACE opens in Bankers Hill. St. Paul’s Villa opens a Memory Care Program. St. Paul’s PACE Chula Vista opens. Parker Kier homeless housing partnership begins. Groundbreaking for St. Paul’s Plaza. Expected opening of St. Paul’s Plaza. Low-income Housing partnership for Homeless Veterans opens. BOARD OF DIRECTORS RICHARD THORN ENJOYING LUNCH WITH HIS MOTHER BETTIE LU ST. PAUL’S PLAZA GROUNDBREAKING 1/7/14 JOHN A. MCCOLL FAMILY HEALTH CENTER RIBBON CUTTING CEREMONY JUNE 2014 St. Paul's Senior Services Bruce Leidenberger, Chair Louise Phipps, Vice Chair Patrick Edd, Treasurer Cheryl Wilson, Secretary/CEO Jane Flaherty, Assistant Secretary Rebecca Bernard Jackie Carpenter Janet Cooper Janie Davis Larry Hoeksema William Littlejohn William McColl Chris McComic John Rush Stan Sokolove Ex-Officio: The Very Rev. Penelope M. Bridges President Elizabeth Carey Pat Kreder Medical Directors: Joanne Stewart, MD Sandra McColl, MD St. Paul’s Foundation Richard Thorn, Chair Melissa Blackburn-Joniaux, Vice Chair Jack Lentz, Treasurer Cheryl Wilson, Secretary/CEO Brad Benter, Assistant Secretary Helen Astleford Dr. Eloise Foster Charlie King Bob Morris Ardo Peltekian The Rev. Canon Wayne Sanders Jason Satterly Steve Treadgold Ex-Officio: Joyce Frye THE 2014 BOARD TEA St. Paul’s PACE Randy Truax, Chair Jack Anthony, Vice Chair Cheryl Wilson, Secretary/CEO Laury Graves, Treasurer Daryl Ferguson, Assistant Secretary Babs France Marcia Gill Susan Hayes Laury Graves Dan Larsen Mike Matalon John McColl Mark McMahon Hal Sadler Alan Talbot Russ Vuich Pat Ford, Board Emeritus Medical Directors: Chris Mlot, MD Victor Lee, MD VISION St. Paul’s Senior Services will be the most outstanding and innovative provider in California, dedicated to serving the physical, spiritual, and social needs of the elderly, fostering a culture of diversity and inclusion consistent with personal and affordable choices. MISSION St. Paul's is spiritually guided in its multi-disciplinary approach within our changing environment. We provide care which addresses the varied social, physical, spiritual, ethnic, economic and cultural needs of those we serve. We at St. Paul’s are extremely proud to celebrate 55 years of supporting the San Diego senior community. Not only have senior needs changed over the years, so have their tastes, style and advertising awareness. Having a passion for music, I enjoy talking to our current residents about the music that influenced them like Elvis, the British Invasion and the birth of Rock and Roll. We took this information into consideration when rebranding St. Paul’s Senior Services. For example, we brightened our color pallet, changed our name to better reflect our all encompassing programs & services and our new logo is sophisticated, stylish yet memorable. All of these elements combined will communicate that St. Paul’s Senior Services is a trusted resource for senior care. Throughout 2015 you will see our new image reflected in advertising, communications and by our staff as we readily embrace service to a new generation of seniors. Amanda Gois Corporate Marketing Director THE MARKETING TEAM THE ADMISSIONS & ENROLLMENT TEAMS MERCEDES MARGRITZ & MARTHA AYALA TAMMY LITTLE & AMANDA GOIS Tim Frazier Chief Operating Officer In 2014 St. Paul’s Senior Services went through a significant organizational restructuring to address the growth we’ve experienced and have planned in the coming year. Part of the reorganization was restructuring our executive oversight of Operations and Administration by creating a new Chief Administrative Officer and redistributing some departments to the Chief Operating Officer. The Chief Operating Officer (COO) oversees Residential Services (St. Paul’s Manor, Villa, McColl Health Center and the Plaza); Community-based Services (St. Paul’s PACE, Intergenerational Day Centers and the Navigator program); Marketing and Admissions; Support Services (Facilities and Dining) and Spiritual Care (Chaplains). St. Paul’s is proud to welcome Tim Frazier to this position. Tim has been with St. Paul’s for several months, having moved from Seattle, Washington, where he served as COO for Horizon House, a Continuing-Care Retirement Community. Tim has served as an executive in operations, finance and administration in the senior services, health care, managed care and technology industries. In addition to his executive roles, Tim brings with him a rich trove of consulting experience, all of which equips him to help St. Paul’s position itself for sustained growth while building on our reputation for excellent care and service. Tim is delighted to have a dedicated and capable cadre of managers and staff who enthusiastically do the “real” work on-the-ground with our Residents, Participants, and their families. He’s also excited to be working with a fantastic team of peers and our CEO, Cheryl Wilson, to help develop strategies and guide St. Paul’s to achieving its long-term goals. Tim is excited to be with St. Paul’s and looks forward to playing a key role in its continued success. Community Benefit: St. Paul’s has a sustaining commitment to service above and beyond necessary day-to-day business activities. This means giving back to the community, responding to emergent community needs where possible, and supporting these efforts with significant contributions of staff time and financial resources. These Community Benefit activities are planned, monitored and documented. Some highlights of St. Paul’s Community Benefit activities for Fiscal Year 2014 were: • • • • • • • • Provided $137,482 of charity scholarships and rental discounts so that senior Residents facing financial challenges did not have to move out; Continued to provide programs and services with costs in excess of revenue for low-income Residents/Participants or because the community needs the services; Subsidies included the following in 2014: i. Senior Day Program was subsidized $244,810; ii. St. Paul’s Manor, a HUD independent living community, was subsidized $240,010; iii. Costs in excess of Medi-Cal reimbursement at the McColl Health Center were subsidized $334,104; The McColl Health Center provided 10,027 clinical rotation hours for 170 students, Registered Nurses and Certified Nursing Aides at a cost of $53,945; Provided advocacy, financial support and basic needs to the Participants of two PACE sites for the most medically fragile, low-income seniors as well as the ongoing development of a new PACE Calexico site totaling $61,217; Over 2,500 staff advocacy hours at the cost of $135,256. St. Paul’s supports the education of city, county, state and federal elected officials on a wide range of senior issues; 500 staff hours at a cost of over $40,000 were spent in community support and coalition building through participation in groups such as the Lions Club Board, Meals-on-Wheels, Rotary Club, Alzheimer’s Association and the Howell Foundation Board; Sponsored and hosted the 4th Annual Senior Resource Fair at a cost of $1,650; • • • • • Provided free (or very discounted) use of space at a subsidized cost of $78,750 for organizations such as Ohr Shalom Synagogue, voter polling stations, the Health Insurance Counseling & Advocacy Program (HICAP), Gay San Diego Business Association, the Museum School, and Toastmasters. Over 1,500 hours of use of space was given to these various organizations in the community. Over 1,670 hours of resident activities are made available to the public such as Dementia Support Groups for Spouses and Adult Children, classes from San Diego City College, various denominational and non-denominational services, swing band dances, concerts and plays; Volunteers joined with staff to provide activities, support and services to Residents and Participants. St. Paul’s Board and Committee members volunteered 1,170 hours. Over 2,760 additional volunteer hours were spent directly with Residents and Participants. Volunteers enrich Resident lives, and become advocates for senior issues in the community. Executive Team staff served on committees for several County initiatives and State Associations including the State Rate Setting Committee. Cheryl Wilson, CEO; Carol Hubbard, Executive Director; and Amanda Gois, Corporate Marketing Director, hosted the National PACE Association Convention in San Diego in October, 2014. With the support of the entire Marketing Department and PACE staff an estimated 600 hours were contributed. Total Community Benefit value equals $1,400,224.00 St. Paul’s Manor Independent Senior Living Brian McBee, MHC/Manor Administrator Over 150 Residents called the Manor home in 2014. It was a record year for admissions, and occupancy increased from the previous year. St. Paul’s took several steps to continue to raise the census, including increased marketing and advertising, creating multiple model rooms, and updating some of the outdoor patios. New ideas are being considered and steps are being taken to ensure the Manor is prepared to serve the next generation of seniors needs in San Diego. A variety of activities continue including tai chi, Wii bowling, swimming at the YMCA, shopping and lunch outings, Fit for Life exercise class, laughter yoga, movies, social hour, and more. Residents also plan their own group activities such as the Manor Sing Along, prayer groups, Resident Food Forum, the monthly publication, Manor Matters, Thrift Shop and many more. Resident participation and volunteerism enhance the vitality of community life. The Resident Advisory Council acts as a liaison between Residents and the Administrator. The Resident Association forms groups to run the “What Not Shop,” host social activities, and the Host Committee to welcome new Residents. Residents have also volunteered hours and financial resources toward other causes and organizations, both religious and secular in the greater community. Volunteerism is a big part of the community experience at this vibrant community, St. Paul’s Manor. “I AM SO HAPPY I MOVED IN. I WAS HESITANT AT FIRST, BUT I’VE MADE FRIENDS AND THE STAFF AT ST. PAUL’S ARE KIND AND HELPFUL. MY APARTMENT IS BEAUTIFUL AND I CAN TRULY SAY I MADE THE RIGHT CHOICE.” - Pearl P. St. Paul’s McColl Family Health Center The McColl Health Center (MHC) took major steps forward in its “culture change process” with the completion of renovations to the Dining Room, Lobby and Nurses’ Station. A new bistro in the dining room allows Residents a more interactive dining experience and gives staff the ability to better serve them. A more spacious and open lobby and nurses’ station creates a welcoming environment for Residents and visitors, eliminating the clinical feel that was once prevalent. The community was fully functional during the construction and through everything still maintained its 5 out of 5 star quality rating from the Centers for Medicare & Medicaid Services, which is a testament to the many dedicated and caring staff members. Another major enhancement to MHC was the implementation of the Health Medx Vision electronic medical record system. Paper charts became a thing of the past as staff and outside health professionals were trained to enter Resident information electronically. The new system allows for a more efficient documentation process and for MHC to better communicate with hospitals and other healthcare providers. More than 150 Residents were served in the 59-bed skilled nursing community and census continued to be extremely high in the fiscal year 2014. Many Residents came for short-term rehabilitation to maximize their physical and mental capabilities and return to their homes. While residing at the MHC, Residents participated in a variety of activities, including live music, religious services and outings off-site to places such as Bates Nut Farm, the Spreckles Theatre and Balboa Park. 5 - Star Quality “I FEEL VERY FORTUNATE TO BE LIVING HERE AT ST. PAUL’S. EVERYONE IS SO GOOD TO US.” - Virginia T. St. Paul’s Villa Assisted Living & Memory Care The Villa’s primary goal is to enable Residents to achieve their highest level of independence and choice. With more than 130 Residents, 80 staff members and over 250 involved families and friends, the Villa is truly its own joyous community. The Villa provides an engaging environment and the assistance each Resident needs to enjoy every day to its fullest. Megan Thomas, Villa Administrator The Villa currently has 134 private apartments. The Memory Care floor is home to more than 60 Residents. On the top floor, another 63 Residents call the Assisted Living program home. This past year, construction was completed on a new dining/activities room in Memory Care and renovations are set to begin in January to upgrade the main dining/activities room. Both projects allow Residents a more pleasant dining experience and open up space for families and friends to share a meal with loved ones. A renovation of the Villa lobby is also on track to begin in the spring. 2014 also brought added technology to the Villa with the completed implementation of new nurse call, wander management and fall pendant systems. In June, the Villa went live with the Health Medx Vision electronic medical record system. The new system allows for a more efficient documentation process and for better communication between staff and departments at the Villa. All in all, it has been a busy but exciting year as we continually improve to serve our Residents better. “MY HUSBAND RECEIVES GREAT CARE FROM THE NURSES AND STAFF HERE AS THEY ARE VERY LOVING AND ACCOMMODATING.” - Carolyn M. St. Paul’s Plaza WHAT DID THE SENIORS OF TODAY TELL US THEY WANTED IN RETIREMENT LIVING? “A real home where my family can visit and spend time.” “A place where we can continue to celebrate family traditions.” “I want to be able to relax and watch my grandkids play without having to drive elsewhere.” “My friends are important to me, I’d like to invite them over to watch the game and enjoy a drink.” “If I leave my house where will we host our baking parties? I want space for events like that.” At St. Paul’s we pride ourselves in creating environments older adults tell us they want to live in, and the Plaza is an example of that. Close to shops, restaurants and medical offices, the Plaza will be a destination for family entertaining with spacious outdoor areas including barbecue facilities and children’s playground. The Plaza includes a Pub for watching the game, a beauty parlor, and large guest rooms for events. Family kitchens and dining areas allow for gatherings centered around meals and celebrations. The restaurant, therapy pool, gymnasium and large 150-person banquet room can also be used by the surrounding community. The Plaza will open in the summer of 2015. Stay tuned for our grand opening event! THE PLAZA WAS BASED ON WHAT SENIORS AND THE RESIDENTS OF CHULA VISTA TOLD US THEY WANTED IN A RETIREMENT COMMUNITY. OPENING JUNE 2015 A Premier Retirement Destination Designed With Care Designed For Living Designed For You Tailored For Today’s Seniors Sherry Bourbon Human Resources Manager Employees are our most valued resource, and collectively they reflect the values of innovation, compassion and caring that have been integral to St. Paul’s culture for over 50 years. We are blessed to have a dedicated, well-trained, well-educated staff that desires to serve and truly care for the well-being of each Resident and Participant. The 2014 reorganization allowed St. Paul’s to promote several key staff members to executive positions and bring some fresh, new talent on board as well. As you turn the pages, you will see some new faces and learn about their vision for 2015 and beyond for St. Paul’s. It is a very special team of people that serves together to accomplish the mission of St. Paul’s Senior Services. The recent growth and expansion of programs and services provided by St. Paul’s has created many exciting opportunities for our staff. The following data highlights some of our accomplishments in 2014: • • 131 new employees hired 355 staff members are employed by St. Paul’s Our staff retention continues to reflect the outstanding commitment and dedication of those who work here and compares favorably to state and national statistics. We reflect a rich diversity of cultures, education and experience. We are each uniquely gifted and we unite in a common shared passion, to bring positive, life-enriching experiences to each member of the St. Paul’s community. We all truly value the meaningful work we do to serve seniors. ST. PAUL’S MANOR ADMINISTRATOR BRIAN McBEE WITH ANETTA TRUETT TEAM OVER THE PAST 55 YEARS WE HAVE PROVIDED HOMES AND CARE TO GENERATIONS OF SAN DIEGO’S SENIORS. WITH THE CHANGING NEEDS OF TODAY’S OLDER ADULTS, OUR SERVICES HAVE EXPANDED TO BRING INNOVATIVE CHOICES IN ACTIVE RETIREMENT LIVING, PERSONAL CARE, MEMORY SUPPORT AND MEDICAL OVERSIGHT TO THOSE SEEKING RESOURCES. WE LOOK FORWARD TO THE NEXT 55 YEARS AS SAN DIEGO’S SENIOR CARE LEADER BY CONTINUING OUR MISSION OF FULFILLING SENIORS NEEDS. St. Paul’s Senior Services Carol Hubbard Executive Director of Home and Community Services As St. Paul’s Senior Services prepares for further growth through leadership reorganization my position has expanded. As the new Executive Director of Home and Community Services I will have oversight of PACE, the Intergenerational Day Program, and future care coordination partnerships with health plans and other organizations in the community. Since 2008, St. Paul’s PACE health plan services have helped frail seniors throughout San Diego who, despite struggling with chronic medical conditions and social challenges, are determined to live in their homes surrounded by friends, family and community. At the end of 2014, St. Paul’s PACE Downtown Reasner Center and Chula Vista Center were each serving over 200 participants, employing over 130 passionate staff members, and working closely with hundreds of contracted providers in our health plan network. We are proud of our expertise with coordinating care to manage the complex and challenging health and social concerns of our participants. Our outcome data shows that we have been able to reduce unnecessary hospitalizations, manage health care costs, and minimize the need for nursing home services. In the Integration Satisfaction Measurement for PACE (I-SAT) Survey, our seniors rated St. Paul’s at a 95% satisfaction level with our services and they have recognized improvements in their mental status as identified in the Medicare Health Outcomes (HOS-M) Survey. Nationwide, PACE has been a proven model of integrated and coordinated health and social care for over 42 years. The coordinated care services that PACE provides are in demand as the population of seniors continues to increase. We have focused this past year on identifying how we can expand our services to other seniors to take advantage of the many specialized services that PACE and St. Paul’s Senior Services has to offer in the world of health care reform. We have approached growth from several different angles. San Diego County is one of seven counties in California participating in the Affordable Care Act demonstration projects for the dualeligible population who have Medicare & Medi-Cal insurance. Working with legislators, state industry associations, and government offices, we have placed PACE as a viable choice for seniors with multiple chronic conditions. St. Paul’s leadership team has been asked to many local, state and national organizations to educate on the benefits of coordinated care and PACE. We are well positioned to contribute to the success of health care reform initiatives in San Diego and beyond. In the coming year, we plan on partnering with CMC Health Insurance Services to manage their complex cases and offer some of the services currently offered only to PACE participants. This past year, through a partnership with the housing Commission, 11 of our PACE participants have enjoyed access to low-income housing opportunities (our friends at Jerome’s Furniture provided furnishing for all 11 units). In addition we will provide housing to 63 homeless seniors in partnership with Bridge Housing. Several local churches including St. Paul’s Cathedral and companies such as Jerome’s Furniture have been instrumental in providing furnishings and furniture for this group of seniors, and we are truly grateful for the community support. St. Paul’s PACE Program of All-inclusive Care for the Elderly St. Paul’s PACE is committed to encouraging new health care practitioners to specialize in geriatric services. We have welcomed home care, occupational therapy, and physical therapy interns to do their training at our PACE facilities. Recently, we have collaborated with the University of CaliforniaSan Diego to offer a physician geriatric fellowship opportunity at PACE. Next, we hope to finalize a new partnership with San Diego State University for nurse practitioner, registered nursing and social work internships. We also partner with High Tech High to support its internship programs. Junior students participate in a six week program in either our day center, clinic or marketing departments. As we grow St. Paul’s PACE to meet the needs of the San Diego community, we have made plans to maximize our capacity to serve even more seniors. We are developing viable partnerships with our St. Paul’s Senior Day Program and other local health and day care facilities for seniors. These are exciting times of change and opportunity and our Team is fully engaged in order to serve our seniors. “THE CARE THAT ST. PAUL’S PACE GIVES US IS EXCELLENT, THEY GIVE US A LOT OF LOVE. MY DOCTOR IS FIRST RATE.” “ESTOY MUY FELIZ DE ESTAR CON ST. PAUL’S PACE, TODOS SON MUY BUENOS CON NOSOTROS. ESTOY MUY AGRADECIDA.” PACE PARTICIPANT ALICIA WITH A VOLUNTEER FROM THE CARRILLO FAMILY ST. PAUL’S INTERGENERATIONAL PROGRAM The Childcare and Senior Day programs continue to weave their daily activities together resulting in close engagement and relationships. The child care program is licensed to serve 85 children and in 2014 we averaged a census of 80 occupancy. Over 15% of the census is comprised of siblings, many of whom start as infants and graduate to kindergarten leaving little brothers and sisters in the program. Childcare increased the range of its Intergenerational program with regular visits to the Manor, Villa, and McColl Health Center. Children interact with Senior Day Participants a minimum of three times each day (flag salute, morning activities, and afternoon activities/cooking). The Senior Day program served approximately 50 Participants. The program provides a safe, social, and engaging environment for seniors with beginning to moderate stages of memory loss. Several Participants transitioned into St. Paul’s residential communities as their health or memory care needs progressed. The program also welcomed approximately 20 St. Paul’s PACE seniors as an Alternative Care Site for their anticipated growth through the Cal MediConnect Program. The Senior Day Program is licensed to serve 60 seniors at any given time. The Intergenerational Program continues to be a model for other intergenerational ideas in the community and several domestic and international agencies toured to learn about its innovative model. Furthermore, St. Paul’s presented the benefits of the program to training sessions at the Health and Human Services Agency, County of San Diego, Aging and Independence Services. This special program enhances the lives of both children and seniors, and especially brings compassion and understanding of the elderly to each child. CHILDCARE CHRISTMAS PROGRAM PACITA, JUANA & LAURIE SWERVING AT SENIOR DAY SENIOR DAY PARTICIPANTS ROSE & MARJORIE WITH BILL McCOLL Todd Kaprielian Executive Director - Foundation When we opened St. Paul's Manor in 1962 we served just 62 seniors. Today, that number has grown to over 850 persons every day. What enabled such growth? Vision, determination, a healthy dose of grit, and philanthropy. It was a bequest from a parishioner at St. Paul's Church in the late 1950s that gave the land where St. Paul's Manor now stands. Other gifts over the years led to St. Paul's Villa, the John A. McColl Family Health Center, and both of our PACE Centers. In each case, visionaries who recognized the changing and growing need in San Diego for quality senior programs made their voices heard through the generous act of charity. 2015 marks the 55th anniversary of our founding. As we look to the future, philanthropy continues to play a critical role in fulfilling the mission of St. Paul's Senior Services and providing the finest in care for seniors at rates that are as affordable as possible. And much like our benefactors before us, we face a similar challenge for a new era: Make the charitable investment today, so others will benefit far into the future. Our new St. Paul's Plaza is an example. This innovative senior community will offer homes to seniors seeking an inspiring, secure community designed specifically to meet their needs. Through financing, St. Paul's can construct St. Paul's Plaza. But it will be through our $2,000,000 campaign over the next two years that will allow us to afford those items that will create memorable family experiences for residents and their families. In this campaign and in the future, St. Paul's Foundation is pleased to have two new staff members to help us usher in a new era of fundraising. Liam Dunfey, who’s been with St. Paul’s for over five years, has joined us as our Planned Giving and Major Gifts Manager, a newly-created position to concentrate on building our legacy giving. Estate gifts ensure St. Paul's future in continuing to serve the next generation of seniors. Kathryn Courter serves as our Events Specialist. Kathryn brings extensive special events expertise to St. Paul's making our fundraising events even more successful. I am pleased to report that we have received nearly $450,000 in gifts and pledges. On behalf of those we serve, we give our heartfelt gratitude to those donors for their investment in the future. If you haven’t already contributed to our campaign for St. Paul’s Plaza, I hope you will consider joining me in making a stretch gift to this important program. And like those who preceded us, you will in turn become a benefactor in the care of our elderly for the next 55 years. There are a few items in store for St. Paul's in the near future. St. Paul's received a Community Development Block Grant award to fund a replacement roof of the McColl Health Center and all of the HVAC units. Both date back to the original construction in 1982. We also received a grant for a new bus. Due to be purchased in the Spring 2015, this mid-size vehicle will accommodate 10-15 passengers with capacity for wheelchair passengers. As projects like these get underway or purchased, you will hear more about them in our newsletter. LEGACY GIVING CORNER In late 2014, the Foundation added a leadership position to strengthen its major gifts and planned giving efforts. Liam Dunfey recently rejoined the Foundation and brings with him a wealth of knowledge in these key fund development areas. An estate plan represents beliefs, compassion, and legacy. There are several ways to leave a lasting legacy to St. Paul’s Senior Services. Prospective donors can explore the personal and financial benefits of leaving a legacy gift, while taking into consideration personal and family circumstances: 1. 2. 3. Bequest – designate St. Paul’s as a beneficiary in your will or trust. Charitable Gift Annuity – a gift that gives YOU an income while helping St. Paul’s! Life Insurance Policy – list St. Paul’s as a beneficiary on your life insurance policy. St. Paul’s recognizes legacy donors through the St. Paul’s Heritage Society, a leading group of community supporters, caring individuals and families who want to ensure there is a future for every senior that values dignity, independence and choice at all stages of life. These legacy donors designated a planned gift to St. Paul's, through a will, a living trust, retirement benefits, life insurance, or a charitable gift annuity. In 2015 and beyond, St. Paul’s hopes to build on generous legacy giving while preparing to serve the next generation of seniors. WE OWE OUR LONGEVITY TO THE MANY ST. PAUL’S VOLUNTEERS & DONORS ACTIVE VOLUNTEERS - 2014 Mark Allan Allison Andrews Canter & Elliot Canter Annex Brands Jack Anthony Helen Astleford Mark Bailey Mary Ann Barraza John Batchelder Ellie Bauschelt JoAnne Beatty Jillian Belding Brad Benter Rebecca Bernard Sally Bixler Paul Black Melissa Blackburn-Joniaux Ford Blakely Dave Blum Kim Bolivar Bill Bolstad Karen Bone Betty Brayshay Penelope Bridges Kathryn Bunch Kevin Burns William Burtis Ann Callahan Elizabeth Carey Jack & Jackie Carpenter Christina Carrillo Steve Carrillo Diane Cervantes Jaimie & Matt Christensen Paul Christman Deborah Cole John Cole Mike Collins Janet Cooper Elizabeth Courter Suzanne Courter Joe Craver Janie Davis Melissa DelaCalzada Anne De Meules Marianne Dilworth Steve Dobbs Kim Doudna Gary Dyak Patrick Edd Yolanda Emery Kimberly Estelle Natalie Fay Daryl Ferguson Jane Flaherty Pat Ford Dawn Forsman Eloise Foster Barbara France Annie Francis Trace Ann Francis Joyce Frye Melissa Gallegos Christina Garvie Trevor Gibson Marcia Gill Amanda Gois & Family Sue Gordon Stephen Treadgold Laury Graves Philip Greiner Jean Griffith Angela Guzman Joy Hagin Th a Stan Hartman Susan Hayes Larry Hoeksema Michael & Jill Holmes Vicki Hoppenrath Jonathan Hunter Pat Hurley Gloria James Ardyce Jarvis Kim Johnson Vicki Kelley Colleen Kelly Charles & Maureen King Wende King Merry Kingsley Russell Kirbey Shirley Knox Pat Kreder Ramona Lang Jennifer Lary Dan Larsen Celia Lawrence Bruce Leidenberger Jack Lentz Donna Levine Bill Littlejohn John Littrell Nicole Lucido Marilyn MacNair Tracy Manecke Mike Matalon Rebecca McClain Bill McColl John McColl Chris McComic Walter McKnight Mark McMahon nk Tim Mehrer Letecia Meireles Maria Millan Breanna Montalbo Nehd Montalbo Judy Moore Morgan Stanley Bob Morris Priyanka & Gita Multani Liz Nemeth Jean Nettleton Paul Nestor Sharri Northcutt Kelly Pang Bill Pangelian Ardo Peltekian Kristin Phillis Louise Phipps Behrouz Rafie J.R. Raines Random Acts of Kindness Linda Redenbaugh Lyn Riggs Diane Ritchie-Andrews Janifer Rizzuto Michael Ross Pat Ross Sheva Roth John Rush Hal Sadler Wayne Sanders Connie Sanders-Timian Jason Satterly Dion Sayles Kelly Scheufler Chad Schneider Cynthia Schneider Ethan Schneider Jackson Schneider SIMNSA Health Plan Sonia Simons Stan Sokolove Jeff Sommers Bob Spencer Sara Steinhoffer Gayle Stephenson Nicole Suggett Jake Sutton Carolyn Sykes Alan Talbott Amber TeBockhorst Joseph Thalken Marcia Thaxton Dick Thorn Thrivent Financial Jonathan Tibbitts Stephen Treadgold Randy Truax Tony & Clare Truong Union Bank Ray Uzeta Natalie Viani Ruben Villegas Russ & Diana Vuich Joni Walker Barbara Whiffen Robin Williams Greg Wilson John Witt Lenora Witt Todd Witt James Wright Maria Ye Jake Young Yo u ST. PAUL’S IN KIND DONORS - 2014 57 Degrees Annex Brands, Inc. Aztecs Shops LTD Bankers Hill Business Group Barley Mash Barrio Star Bertrand at Mister A's Bingham Construction Busalachi's C3 Communications, Inc. CareKinesis, Inc. Casa Barranca Winery Christ Episcopal Church Cohn Restaurant Group Competitor Group Cosi Bella Vineyards Crest Balboa Liquor CSL Advertising Cygnet Theatre Company DA Whitacre Construction, Inc. Envision Personalized Health Fashion Week San Diego Florabella Harrah's Rincon Casino & Resort HCI Systems, Inc. Hillcrest House Bed & Breakfast Hilton La Jolla Torrey Pines Hotel Palomar K-B Books Ladeki Restaurant Group Lamb's Players Theatre Luna's Mayer Reprographics Orfila Vineyards & Winery Panda's Domestic Pella Doors Pinkside Pinnacle Printing & Graphics Pizzicato R.W. Smith & Company Rancho Bernardo Inn Riverwalk San Diego Chargers Searsucker Southwest Entrances, Inc. Suzuki Heritage Center Temecula Olive Oil Company The French Gourmet The Market Place on Fifth Avenue The McIntyre Company Urban Calm Organic Spa USA Telecommunications Vons - Mission Hills W San Diego Wilson Creek Winery Rafaela Aguilar Allison Andrews Canter & Elliot Canter Vicki Arnold Helen Astleford Barbara Baker John Batis Brad and Gigi Benter John and Jerry Berecochea Doris Berg Dave and Irmentraut Blum Gery and Mary Gwen Brummitt Michelle Burrola-Leon Th a Joe Cady Jenna Carlson Ransome Carnes Leticia Casillas Jaimie & Matt Christensen Joseph & Marie Coppola Kathryn Courter Elizabeth Courter Sally Cuff Dr. Jim Cummins Janie Davis and Roland Schroeder Doug and K. Faith DeHart Richard and Yolanda Emery Concepcion Flores Steve Florman Cole and Trace Ann Francis Joyce Frye and Bill Powell Julie Fuentes Sonia Gebauer Ed and Rita Gee Stephen Goddard Philip and Lydia Greiner Colette Hanek Laura Hein Linda Hill-Phoenix Kandee Hunt Kimberly Johnson The Rev. Michael and Dr. Nancy Kaehr Leta and Rick Keyes Myrna and Gary Kinter Karen Kressler Stan Lawrence Luis and Maria Lopez nk Rozanne Mack Al Mackersie Marilyn MacNair Mike Matalon Colette Mayhar Chris and Susanne McComic Gail McDougall Alyssa McNees Annah McVicker Johnny Moreno Geri Musser Paul Nestor Benito Niebla Velma Jo Olson Antonio Ortega Kathryn Peterson Darlene Philipps Allen and Kay Phillips Elvia Ramirez Gloria Rappaport Bob and Jennifer Robinson Rosalee Rogers Patti Roscoe and Jim Tiffany Bill and Patricia Ross Simonne & Saead Ruff The Rev. Canon Wayne and Kathy Sanders Noriko Sato and Robert Wong Jason & Kelli Satterly Pirkko Schnaars Scofield Family Trust Annie Scott Lisa Simon Scott Slocum V Rafael and Beatrice Slovatizki Jean Spafford Susan Sragovicz Patricia Stadel Julie Strate Jennifer and Brandon Swope Sharon Turner Marie Tuthill and Dennis Bradstreet Helen Vargas Christine Vasquez Russ & Diana Vuich Laura Walcher Jacqueline Walker Patrick Walsh Kenneth Weber Eileen Weber Hans & Stephanie Wiesenfarth Rick & Cheryl Wilson Kay Woodard Leslie and Anna Wynston Maria Ye Jean Hart Jane Flaherty Shirley Knox Steven Shute St. Dunstan’s Episcopal Church St. Paul’s Cathedral Bonnie Shwartz Yo u Your help is inspiring, we appreciate all that you do! ST. PAUL’S DONORS - 2014 Akaloa Resource Foundation Alliance Healthcare Foundation Alliant Insurance Services, Inc. Alpha Mechanical, Inc. Anderson Howard Electric, Inc. Ankrom Moisan Architects Annex Brands, Inc. Archstone Foundation Beck Ellman Heald Bingham Construction Brady SoCal, Inc. C3 Communications, Inc. Cal Com Insulation, Inc. CareKinesis, Inc. Christ Episcopal Church Christ Episcopal Church Thrift Shop Christian Wheeler Engineering Cohn Restaurant Group Commercial Furnishings, Inc. Delaney Educational Enterprises, Inc. Florence M. Cahill Annuity Trust Genesis Rehabilitation Services Give Something Back J A C Enterprises, Inc. Ledford Enterprises, Inc. LightBridge Hospice & Palliative Care MADCAPS Meals-On-Wheels Greater San Diego Medline Industries, Inc. Mobile Nurse San Diego, PC Morgan Stanley Olson Construction Company Qualcomm Matching Gift Program San Diego Regional Chamber of Commerce San Diego State University Secure Transportation Company, Inc. SENTRE Partners, Inc. Sharp Health Plan Shell Trading SIMNSA Health Plan Sodexo Senior Living St. Dunstan's Episcopal Church St. Paul's Manor Residents Association St. Peter's Episcopal Church The City of San Diego The Elizabeth Hospice Foundation The Episcopal Diocese of San Diego The Scan Foundation The Society of St. Paul The Zenith Insurance Company Thunder Jones Contracting Group, Inc. W.E. O'Neil Construction Company WB Powell, Inc. West Coast Drywall Woodford Memorial Trust Eva Aiken Larry Alge Andrew Andeck The Rev. Martha Anderson Jack and Betsy Anthony The Rev. Susan Astarita Helen Astleford Lisa Baldocchi Katharine Barnes Fund Richardo Beltran Eva Bennett Th a Brad and Gigi Benter John & Jerry Berecochea Rebecca Bernard Mike and Sally Bixler Kathy Blakeney Craig Blasingame and Sue Steven Ronne and Linden Blue Dave and Irmentraut Blum Mitchell and Beth Bojarski Sherry Bourbon Brian and Mary Bowden Clifford & Mary Ann Brady Alexander Bray The Very Rev. Penelope Bridges Audrey Burnier Lillian Burt Ben Calas Ron Caldwell Larry Canter Elizabeth Carey Jack and Jacqueline Carpenter Jeannie Celestino John and Ellen Chapman Jaimie and Matt Christensen Kacey Christie Susan Christman Barbara Cook Janet Cooper Captain Lloyd Cooper Alan and Frances Cornell Ramona Court Kathryn Courter Elizabeth Courter Dr. Stephen Crawford Ted and Judy Crippen Connie Cullen nk Dr. Stewart & Konnie Dadmun Wesley & Alice Danskin Ralph Dauphin Janie Davis and Roland Schroeder Betty Dawson Debbie Day David and Debby DeAngelis Richard DeBolt Doug and K. Faith DeHart Susan Delguidice Thomas DiFiore The Revs. Joseph and Terry Dirbas Steve and Pilar Dobbs Pearl Donohue Liam & Christine Dunfey Robert & Gail Dunham Berit & Thomas Durler Bill Early Loretta Ebinger Patrick Edd Michael Ehrenfeld Richard and Yolanda Emery Daryl Ferguson Bernard and Candis Finlay John Finn Eugene Fischer Jane and Patrick Flaherty Alice Fleming Jeffrey Flynn and Sandra Pettit Pat Ford Mary Foster Barbara France Paul & Clare Friedman Sheana Fry Joyce Frye and Bill Powell Stewart Gaddy Lorraine Gadway Peter Gallagher and Eloise Foster Dinah Garrison Ed and Rita Gee Hank George Toni Georgiades F. J. Gibson David & Marcia Gill Barbara Gilman Stephen and Linda Goble Laury Graves William and Rosemary Hagan Marty Hambright Edward Hand Lisa Hanthorn Pam Harbin Joseph and Barbara Harper Toni Harris Edward and Teresa Harrison Susan Hayes John and Kathryn Heaney Ryan Heine Cynthia Henderson Sean and Chris Hilly Larry and Karen Hoeksema Mark and Maudie Holland Yo u Nancy Holland Mike and Jill Holmes Peter Holmes Chris Holmes Kathryn Homer Earle & Sandra Honnen Dale & Vicki Hoppenrath James House Don Howard Chuck and Jo-an Howe Carol Hubbard Geoff Hueter and Laura Henson Mary Hunter Suzi Jackson Lillian Jarrett Sue Johnston Delna Jones Dr. Clyde & Norma Jones Richard & Melissa Joniaux Diane Kaats The Rev. Michael and Dr. Nancy Kaehr Ron Kampling Todd Kaprielian and Carol Morris Maurice Kawashima Lesslie Keller James & Elizabeth Kelley III Katie Kepper Leta and Rick Keyes Lucy Killea Terrence and Lynn Kilman Gladys King Charles and Maureen King Russell and Marion Kirbey Leroy and Gail Kitsembel Patricia Kreder Shawn Ladd Donald and Kathy Lamar Paula Landale Dan and Yvonne Larsen Luisa Larson Joan Lay Paulette Leahy Toshie Lebhar Bruce Leidenberger Jack and Marty Lentz Gerard and Zhena Linsemeier Daniel and Mary Little Bill and Lisa Littlejohn Wing Chee Lo Clifford Lonokapu Shawna Lovdahl Terry and Annie Love Jean Lowder Bliss Mackey Marilyn MacNair Pamela Madacey Debby Mallat Chris and Tracy Manecke Mercedes Margritz Art and Anne Marin Tanya Markoff Lou Martinez Mike Matalon Peggy Matarese Harry Matheny James and Margaret McCarthy William and Barbara McColl Bill and Sandra McColl John and Anastasia McColl Chris and Susanne McComic Kristie McCue Bill and Carol McDade Bill and Linn McLaurin Mark and Sherri McMahon Barbara Menard Robert and Marianne Mencel Rick and Jill Mendlen Vince and Donna Mikschl Maria Milan Richard and Catherine Miller Nancy Milligan Vera Mizell Craig Monsell Judy Moore Tom and Polly Morelli Dr. Paul and Mrs. Laurel Morello Linda Mullen-Winer Evelyn Musser Donovan and Anne Myers Sam Nestor Kenneth and Leticia Newton Jack and Lynne Nichols Martin and Cynthia Offenhauer James Oliver D. Osman Henry and Donna Otten Sally Parker Nikhil Parulekar Ardo and Natalie Peltekian Jeannette Perez Dottie Persky Amadeo Pesce Joseph and Jean Peterson, Jr. Louise Phipps Daniel and Bonnie Platt William Powell Mike Rable Susan Randerson Lenora Rathbone Aletha Rautenkranz Richard and Debbie Reaza Linda Redenbaugh Virginia Richardson Charles and Amanda Rines Tha n Diane Ritchey-Andrews Edward Robinson Patti Roscoe & Jim Tiffany William Ross Dr. Jean & Frank Rowland Julia Running John & Bonnie Rush Hal and Mary Sadler Rebecca Sagun Drs. Charles & Emily Sampson The Rev. Canon Wayne and Kathy Sanders Gerald Sanders and Rana Sampson Nancy Sasaki Jason and Kelli Satterly Jessica Scott-Treadwell Debra Shultz Nancy Shurtleff Marilyn Slater Howard and Joanna Smith Jason and Stellar Snow Stanley & Angela Sokolove Sheila Soules John and Diana Holman Gaylord and Nylene Stickney Mike Stone Kim Stratman Dr. Richard Sullivan Penny Sullivan Alan and Ellen Talbott Marcia Thaxton William and Van Thaxton Yolanda and Floyd Thomas Edward Thomson Richard & Debbie Thorn Bettie Lu Thorn Jonathan Tibbitts William & Karen Timberlake Mary Toomey Stephen and Greta Treadgold Randy Truax Carol Tuggey Marie Tuthill and Dennis Bradstreet Pamela Uyehara Raymond Uzeta Mark Valladolid Martha Vasquez & Ed Lopez Russ and Diana Vuich Tara Walsh Anne Walter Jim and Rachel Ware Margaret Whitehead Helen Wilfehrt John Will Terri Williams Greg Wilson Rick and Cheryl Wilson Troy and Marissa Wilson John and Lenora Witt Maurice and Harriet Wittenberg Virginia Mack Wofford Leslie and Anna Wynston Steven Yevchak Jake and Julie Young Wendy Zhuang and Wilson Hom kY ou Your help is inspiring, we appreciate all that you do! Ed Thomson Chief Financial Officer For the fiscal year ended August, 2014, revenues totaled $46.5 million, a 21% increase over the prior year. Most of the growth continues to come from our Home & Community Based Services (HCBS) division, with a $7.0 million increase in revenues, primarily attributable to the continued growth of our PACE program. HCBS now represents 68% of our total program revenues, up from 63% last year. One drawback to the rapid growth in HCBS/PACE is St. Paul’s increasing dependence on federal (Medicare) and state (Medi-Cal) funding for services. Government-sourced revenues, an increasingly less predictable revenue stream, made up 69% of our total program revenue for the year. The increase in revenues resulted in an increase in net assets of $3.5 million, a substantial improvement over last year’s $1.2 million increase. St. Paul’s ended the year with $28.3 million in net assets. It is important to note real estate is reflected on an organization’s statement of financial position at ‘historical cost less depreciation,’ not fair market value. As part of a refinancing and development financing package finalized in December 2013, we were required to appraise all of our existing properties. Those appraisals valued our real estate holdings at $20 million more than reflected in our reported financials. St. Paul’s PACE and Villa programs continued to outperform. PACE generated an increase in net assets of $2.9 million for the year, and the Villa added an additional $770,000 to the bottom line. The McColl Health Center again struggled to break even despite a very high census. Factors negatively impacting McColl Health Center included continued Medicare cuts due in part to sequestration, low Medi-Cal rates, and the continuance of an onerous State quality assurance fee. The Manor struggled the first half of the year as census fell to a low of 86%. However, census began to improve in March and ended the year at 93%. The Community Care child and senior day care programs remained small but vital components of the organization, with the Senior Day Program’s financial viability hinging on the generosity of our largest donor. As previously mentioned, in December 2013 we completed a refinancing and development financing package. The $50 million deal provided approximately $8.5 million to refinance a portion of our existing debt at favorable fixed 30-year interest rates. The remaining $41.5 million financed the purchase of a 4.5 acre site in Eastlake and construction funding for a new 156-unit active residential, assisted living/memory care facility, St. Paul’s Plaza. We broke ground on the new facility on January, 2014 and expect to open for business in mid-2015. The Plaza will go a long way to bring balance back to our ‘government-heavy’ revenue stream, adding $10 million of private revenue. In conclusion, I recount the words of John Wesley: “Do you not know that God entrusted you with that money… to feed the hungry, to clothe the naked, to help the stranger, the widow, the fatherless; and, indeed, as far as it will go, to relieve the wants of all mankind?” The Boards and Committees, donors and staff of St. Paul’s take Mr. Wesley’s charge seriously, and continue working to find new and better ways to relieve the wants of those we serve. FINANCIAL HIGHLIGHTS NET ASSETS $ 28,267,000 INCREASE IN NET ASSETS $ 3,510,000