SAMU DES HAUTS DE SEINE - European Emergency Data Project
Transcription
SAMU DES HAUTS DE SEINE - European Emergency Data Project
EMS # # # # # # # # # # # SAMU DES HAUTS DE SEINE Anna Ozguler, Michel Baer GARCHES FRANCE [email protected] French social security & budget # # # # # # # # # # # • • • • Set up in 1946 Insure 100% of the population since 1999 Financed by workers, employers and government (10%) Ruled by trade unions (independently but with strong connection with government) • Covers 4 domains: health, family, elderly and unemployment • Total medical budget per year: – 111 061 million € (1895€/ inhabitant) – 1 600 million € for patients' transportation – 9.6% Gross product. (Comptes Nationaux de Santé -SESI) Overall view of access to EMS # # # # # # # # # # # • France : 100 provinces (departements), incl 4 overseas. – Administrative unit : common denominator • Public rescue services : 1 – 3 – 2 – 4 – N/A – 15 (health) EMS (SAMU) 17 (M. Inter) Police 18 (M. Inter/Army) Firemen 112 (SAMU/Firemen) 115 (Social emergencies) • Patient access scenarios – Call GP for visit – Go by own mean of transport to : • Hospital E D (Publ, Priv) • GP Profile of EMS (I) # # # # # # # # # # # • SAMU 92 is a public medical emergency call center for the province of Hauts de Seine. • It is a service of AP/HP, first European hospital group (50 Hls, 750 wards, 85000 employees) • Set up in 1974, actually 200 employees, incl 60 physicians. • Hauts-de-Seine : 176 Km2, 1.4 million inhabitants, 36 districts. Profile of EMS (II) # # # # # # # # # # # • • • • • 1.4 M inh Young population 21% of Gross Product of IDF Lower unemployment rate: 8.9% Lower mortality rate: – 13% for men – 17% for women • Higher life expectancy: – 76.5 y for men – 83.4 y for women http://www.fnors.org Profile of EMS (III) # # # # # # # # # # # • SAMU is a multi tiers system* which sends the most appropriate resource on the scene (non medic or medic) • The resource is chosen accordingly to the degree of severity of the patient, depending on the analysis of the incident by on line physicians (procedures) • SAMU directly manages the medic mobile units (SMUR) and coordinates other public or private resources • SAMU is managed by anesthesiologists (for how long ?? >> emergency medicine) * Leo Bossaert ERC 1999 Processing of emergency calls # # # # # # # # # # # • Out of 700 000 calls /y, 160 000 are registered • 2 to 4 on line physicians analyse all calls • • • • • • • Medical advice Visit of GP's BLS resource S M U R (Medic Mobile Unit) Management of available beds Medical advice Psy emerg unit 51% Mobile Emergency Forensic medicine • Disasters' plans • Home care for elderly and disabled GP 15% SMUR 10% Basic rescue resource 24% Medical advice, GPs # # # # • GP's : • 15% # # # # # • Medical advice : • > 50 % • Risk of false diagnosis ? # # B L S resources # # # # # # # # # # # • Volunteers (RC, CD) • Private ambulance companies, • Firebrigade, • Personnel : • Paramedic level 1 : 6 months • Volunteers : trained by RC • Police : no training • BLS incl AED • First responders when no severity suspected • Transportation of patients (non life threatening) • Reinforcments in case of mass casualties / disaster • Extricating, fire, chemical, toxic, nuclear, biological accidents • Police & similar • Protection, beaconing, escort. S M U R (medic mobile units) # # # # • 15 MU for 1,5 M habitants, from 5 stations • Ambulances and small vehicles • Helicopters (1 SAMU, 1 Firemen) • Chartered airplanes • Personnel : • Emergency Physicians : (2 years study) • Nurse • Paramedic level 2 (driver) # # # # # # # Activity of 1 SMUR (Garches) # # # # • 5150 interventions/year – 2/3 Pre-hospital care (on scene) – 1/3 Inter-hospital transportation Other 20% respiratory disease 10% trauma 11% neurologic disease 11% cardio vascular 37% intoxication, drug abuse 11% # # # # # # # Available beds management # # # # # # # # # # # • All life threatening emergencies transported to hospital after agreement of the receiving physician (ED or Operating Room or ICU). • Saturation of E D. (lack of available beds) Psychological emergency unit # # # # • 1 Psychiatrist (head of unit) • Help of others • Nurses and psychologists • • • • Disasters, Hostages Conflicts Terrorism attack # # # # # # # Mobile Emergency Forensic medicine # # # # # # # # # # # 3 mobile units 22 000 cases / year Visit to victims of rape, attack, prosecuted citizen in police stations before being sent to justice department (murders, violent deaths,…) Disasters' plans # # # # # # # # # # # • ORSEC • province level • Red plan • localised event • White plan • hospital level • province level • BIOTOX • chemical, • biological, • nuclear,…. Mobile HQ Disaster medical equipment Home care # # # # # # # # # # # 4 500 registered : 30 000 calls per year incl 3 200 resources sent Other activities # # # # • Answer to complaints within legal delay • Bio-procedure for all vehicles •… • R & D projects, cooperation with developing countries (www.samu.org) # # # # # • Emergency care training center for teaching and training • Med evac (long range world wide for private assistance and insurance companies) • Quality assessment : • Review of feed back of in patients # # Budget & costs # # # # • Average cost of medic transport = 500 € • Billed 250 € / 30 mn • Average cost of basic ambulance = 100 € • Average cost of GP's visit = 40 € # # # # # • SAMU • 2 M € /year [soc secur] • 0.6 M € /year [general council] • Home care • 0.3 M € /year [general council] • SMUR (3 stations) • 6.5 M € /year [soc secur] # # Legal framework # # # # # # • Law & decrees on EMS : 6/1/86, 16/2/87, 30/11/87 • Decrees on SMUR : 30/5/97 – Qualification of personnel : • Staff per vehicle, physician, nurse, paramedic • Accreditation of SMUR • Decrees on interconnection between 15, 18 & 112 – 1992 & 1998 # # # – SAMU is a health service (in a hospital) – Provide appropriate answer – Budget from SS, State AND/OR regional councils # # French population # # # # # # # # # # # Total French Population by gender and age in 1999 Male 0 - 19 years old 20 - 39 years old 40 - 59 years old 60 - 74 years old > 75 years old Total % Number 28 Female 25,90% 29,00% 26,60% 12,90% 5,70% 100,00% 419 419 30 23,30% 27,40% 25,40% 14,30% 9,60% 100,00% 101 269 58 Total 24,60% 28,10% 26,00% 13,60% 7,70% 100,00% 520 688 EU 23.1% 29.8% 25.7% 21.4% 100.0% Insee 1999 Mortality rate: 8.9 for 1000 inhabitants Life expectancy : 9 Male 75.5 years old 9 Female 83.0 years old Ined 2001 Activity of SAMUs France 1997 10.7 million calls received (15 dialled) Medical Advice 1.3 million (30%) # # # # # # # # # # # 6.6 million inappropriate (false calls…) File opened 4.1 million Allocation of resource 2.9 million Non medical transport 1.5 million (36%) 0.505 million (14%) Transport to hospital :11.2% Hospitalisation: 86% GP visit Medical transport (SMUR or similar) Not hospitalised: 14% 0.83 million (20%) Left on scene: 2.8% DREES n°55 - march 2002 Activity of SMUR # # # # # # # # # # # France, Ile-de -France 1997 • France (58 millions inh) – 347 SMUR (medical transport) – 634 892 interventions : – 1830 interventions per SMUR – 11 interventions/1000 inhabitants • Ile-de-France (11 millions inh) – 37 SMUR (10.7%) – 93 768 interventions (14.8%) – 2534 interventions per SMUR – 8 interventions/1000 inhabitants DREES n°55 - march 2002 Activity of emergency departments # # # # # # # # # # # France - 1990 to 1998 • Increase (+ 43%) of consultation (out-patients) in public hospitals: – 7.2 million in 1990 – 10.3 million in 1998 incl 21.5% admissions (only 14% in large cities) • Decrease (- 8.4%) of GP's visits at home, with increasing # of calls on week end & at night – 78.5 million in 1990 – 71.9 million in 1998 DREES - n°72 - July 2000 Main pathologies in France # # # # – 14.2 million stays in 1997 (61% public hospital) 1) gastrointestinal tract disease (1.7 million) 2) follow up, detection or diagnosis 3) cardio-vascular disease (1.3 million) 4) traumas, poisoning 5) cancer # # # # # Hospital (DREES n°41 - December 1999) # # Mortality data # # # # cardio-vascular 32% alcohol 2% respiratory 7% sudden violent deaths 9% cancer 28% # # # # # other 22% # #