community - Adventist Health
Transcription
community - Adventist Health
community impact 2009 San Joaquin Community Hospital Annual Report San Joaquin Community Hospital’s Leadership Governing Board Robert J. Beehler Brian Brenner, MD Donald Cornforth, MD Frank Dominguez John Dovichi Chris Frank Kenneth Gibb Marshall Hollingsead, MD Hormuz Irani, MD Joe MacIlvaine John Owens, MD Jerry N. Page Scott Reiner Kevin Rhamie 16 Executives Robert J. Beehler President and CEO 10 Brent Soper Vice President of Finance and CFO Debbie Hankins Vice President of Nursing and CNO Martha Samora Vice President of Ancillary Services Sam Itani Vice President of Support Services Jarrod McNaughton On the cover: Twins Maximus Joseph Rodriguez and Mary Jane Mackensie Rodriguez in the NICU at San Joaquin Community Hospital. 2 Vice President of Marketing and Development Foundation Board Robert J. Beehler Marjorie Blake Kevin Burton Janet Clary Donald Cornforth, MD John Dovichi Chris Frank Ron Fraze Paul Fuller, MD Jarrod McNaughton Debbie Moreno Bob Price Monique Rogers Brent Soper 12 This annual report is published as a community service for the friends and patrons of San Joaquin Community Hospital, 2615 Chester Ave., Bakersfield, CA 93301. Telephone: 661-395-3000 Web site: www.SJCH.us Jarrod McNaughton Executive Editor Jimmy Phillips Editor, Writer and Production Coordinator Teresa Adamo Writer Henry Barrios Photographer 6 Copyright © 2010 Coffey Communications, Inc. HSM24750h 3 make an impact Changes that Dear Friend, Whether it was good or bad for you personally, there’s no doubt that 2009 was an eventful year. A historic presidential inauguration, the struggles of the American auto industry, and the local successes and hardships we’ve endured here in Bakersfield—among other things—have certainly made this year of change one I’ll never forget. Change for the right reason What is it about the enticement of change, of something new, that provokes us to make rash decisions? No matter how many times our mothers told us that the grass isn’t always greener on the other side of the fence, we’ve all manufactured change for the sake of change. What we should be doing is asking ourselves if this change—a move, a new job or an addition to the family—will better our lives or the lives of those around us. In 2009, we experienced a lot of change here at San Joaquin Community Hospital (SJCH). But in every instance we asked ourselves one big question: Will this change positively affect the people of Bakersfield and Kern County? Wherever possible, when the answer has been yes, we haven’t hesitated to respond. Although the process began in 2008, 2009 marked the official opening of the SJCH Grossman Burn Center—the first full-treatment burn center in Kern County. After six months of operation, we’d already quadrupled our expected patient numbers. Obviously, opening this center was a change born out of need. Our Chest Pain Center received national accreditation from the Society of Chest Pain Centers, and our Maternity Care Center added a neonatal intensive care unit. Both of these changes have helped our hospital become a facility that can care for your entire family. And then there’s our Children’s Mobile Immunizations Program, which has been providing free immunizations to the kids of Kern County for more than a decade. I guess there are some things that should never change. Making a difference together The goal of our hospital is to have a lasting impact in our community. The ironic thing is that without the support of you—our community— our efforts would be in vain. So really, you’re the ones making a difference. On behalf of the leadership team here at SJCH, I want to thank you for your help in 2009. As we move into a new decade, let’s continue to work together to create changes that have an eternal impact on our community. Sincerely, Robert J. Beehler SJCH President and CEO 4 Robert J. Beehler making a difference You are in our community Chris Frank Dear Friend, Neighbors helping neighbors. That is what makes this community vibrant and strong. For the people of Kern County, this sense of stewardship is visible through the generosity of those who support the San Joaquin Community Hospital (SJCH) Foundation. We have been fortunate that the philanthropic nature of our community has enriched the services and medical expertise offered by SJCH, allowing us to provide the highest-quality care and leading-edge technology. The best care is right here In 2009, the community supported the opening of the SJCH Grossman Burn Center, establishing a state-of-the-art burn care and rehabilitation center right here in Bakersfield. In the first six months of operation, more than 200 patients were treated in the burn center, saving our neighbors and friends agonizing two-hour commutes to Los Angeles or Fresno for treatment, as well as the worry about paying for gas, lodging and food during tough times. The generosity of our neighbors also ensures that vital health and wellness programs continue to flourish. Underprivileged children have access to free immunizations countywide through the Children’s Mobile Immunizations Program. In nine years, SJCH has immunized more than 55,000 children, and today statistics show that 70 percent of Kern County children are now up-to-date with their required childhood immunizations. Because of you Whether you have participated in one of our special events, remembered the SJCH Foundation in your estate plan or provided a gift to support our Mission, you are making a difference in the lives of those who live and work in Kern County. On behalf of the SJCH Foundation Board of Directors, I thank you—individual donors, local businesses and organizations, major corporations, employees, physicians, and volunteers who have partnered with us to bring the best care to those in our community. All the best, Chris Frank Chair, SJCH Foundation Board of Directors Member, SJCH Governing Board 5 “We completely changed the way we do things and the way we think of cardiac care. And it all benefits our patients.” —Stella Williams, RN, coordinator, Chest Pain Center 6 champions Cardiac care SJCH’s Chest Pain Center has a winning team In this game of life, our score depends on a number of factors: eating well, exercising regularly and just plain taking good care of ourselves. Experts pass along these rules in hopes that we all rack up points and enjoy many healthy, happy years. But what happens when you fall behind in the game of life? When your cholesterol goes up and your heart health goes down? Who can get you off the sidelines and back into the game? Team San Joaquin! In 2009, San Joaquin Community Hospital (SJCH) was officially designated a Nationally Accredited Chest Pain Center. The process to acquire this status actually began in August 2008, when the hospital developed cardiac care procedure improvements and set an implementation timeline. The hospital had to meet stringent criteria, and a review team from the Society of Chest Pain Centers had to approve the hospital’s application. In November 2008, the application was sent off. Six months later, SJCH received the good news. Now, in addition to its Nationally Certified Stroke Center (established in 2008), the status of SJCH’s Chest Pain Center shows yet another commitment to allinclusive care for this community. Although this latest milestone meant significant changes— including new ways to assess treatment, Emergency Department protocols and follow-up care—they’ve all been changes for the better. “We completely changed the way we do things and the way we think of cardiac care,” said Stella Williams, RN, coordinator of SJCH’s Chest Pain Center. “And it all benefits our patients.” Teamwork saves lives “Team San Joaquin” is a moniker that Williams has lovingly and proudly given to the hospital’s dedicated cardiac staff and all the personnel who have committed to these new ways. The nickname illustrates that the accreditation status as well as the high-quality cardiac care at SJCH are a team effort, she said. “Studies have consistently shown that when procedures are performed in a very specific way—the same way—each and every time, they work,” Williams said. “This is true for all top-performing hospitals, and that includes us, thanks to our whole team.” LEFT: Emergency Department personnel wheel in a patient. RIGHT: Stella Williams, RN, works in the cardiac catheterization lab. Those procedures include echocardiograms (EKGs) taken within five minutes of a patient arriving at SJCH’s Emergency Department. Future plans possibly include partnering with local emergency medical services personnel as part of the ongoing efforts so that heart attacks can be diagnosed before the patient even arrives at SJCH. Cheering on the team Much like a coach cheering on her players after each match, Williams routinely sends out e-mails to rally “Team San Joaquin” after the emergency treatment of a cardiac patient. “I just like to let them know how we did, how what we do makes a difference in the positive outcome for our patients,” she said. “It’s instant feedback that points out what we accomplished.” Williams added that perhaps the most important part of those positive outcomes is following the cardiac care adage, “Time is muscle, i.e. heart muscle.” Nowadays, it’s not just about treating a heart attack and saving a person’s life. It’s also about saving the quality of that person’s life. And to do that, permanent heart damage must be prevented. “We’re always looking for new ways, new medicines, whatever it takes to get that artery opened again and oxygen flowing to prevent damage to the heart,” said Todd Peterson, DO, medical director of the Chest Pain Center, referring, in part, to the 90-minute door-to-balloon guideline used in emergency cardiac care to unblock clogged arteries for optimum patient outcomes. A winning season What really makes the difference is “Team San Joaquin’s” complete and total dedication to SJCH’s efforts to earn its Nationally Accredited Chest Pain Center status, Dr. Peterson said. “Stella’s term ‘Team San Joaquin’ is a good way to put it, because it really is a team effort, where everyone has to be dedicated to the team,” he said. “And I’ve used this word a lot, but it’s the word that really comes to mind—everyone, all the mobilized resources involved in the cardiac care of our patients, also has to have one thing in common: passion. “That’s really what we’ve achieved here: We have passion. We not only want to be good at what we do, we want to be better.” Dr. Peterson said that through this network of passion, a new level of cardiac care has emerged at SJCH. Some might even call it a championship level of care. 7 Looking back at 2009 Last year, San Joaquin Community Hospital... Brought Bakersfield its first and only full-treatment burn center facility, in partnership with the world-renowned Grossman Burn Centers. Major donors such as Aera Energy, LLC; Chevron; and Occidental Petroleum Corp. helped make the burn center a reality. Became the only hospital between Los Angeles and San Francisco to have both a Nationally Certified Stroke Center and Nationally Accredited Chest Pain Center under one roof. Was named to the 2009 HomeCare Elite list. Adventist Health Home Care Services at SJCH ranked in the top 25 percent of home care services in the nation for the fourth straight year. Coordinated Christmas at Home, an initiative in which employees donate funds to provide the Christmas experience for needy co-workers and their families. 8 Created the Lights and Sirens Golf Tournament in collaboration with local firefighters, law enforcement and Hall Ambulance personnel. The tournament and Fill the Helmet campaign raised nearly $70,000 for the SJCH burn center. Sponsored GospelFest, a celebration of Christian music from national and local artists, featuring award-winning artist Matthew West. More than 4,000 attendees turned out for the first concert festival of its kind in Kern County. In 2009, San Joaquin Community Hospital donated $11,653,000 to directly impact our community. These funds provided free and low-cost medical services to the poor and underinsured, and created partnerships with local charitable organizations, such as CASA and March of Dimes. Celebrated “Lookin’ Fine in 2009,” the fifth annual Bariatric Solutions Reunion with Pat Wynn Brown, nationally acclaimed author and speaker. Bariatric Solutions was also awarded 19 Gold Standards by Health Management Resources. Was awarded $1.8 million for the continuation of the Children’s Mobile Immunizations Program for 2010 to 2013 through First 5 Kern. In 2009, the program hosted 172 clinics and administered 14,623 free immunizations to 5,066 children. Participated in the Bakersfield Business and Technology Expo, Kern County Fair, JDRF Walk, American Heart Association Heart Walk, State Farm Health Fair, Bakersfield City Employee Health Fair, Cardiac Bootcamp and Day of Hope diabetes education workshop. Partnered with and sponsored community organizations, including the American Heart Association, JesusShack, Boys & Girls Clubs of Kern County, Links for Life, The Bakersfield Museum of Art, the Bakersfield Homeless Center, and many others. 9 Getting to know Monique Rogers Age: 34 Occupation: corporate administrator and marketing director for ARRC Technology. Family: husband, Alex; children, Riley and Samantha. Hobbies: gardening, reading, writing and “raising my kids.” Something few people know: She grew up in a small town of 7,000 people and was valedictorian of her eighth-grade class as well as in high school. She graduated with honors from Cal State Bakersfield. Her husband was also her high school sweetheart. On her iPod right now: Eric Clapton; Eagles; Tom Petty; tobyMac, a Christian rapper; and a few glam rock/ hard rock tunes. “I guess I’m an old soul.” Her inspiration: “Developing people and organizations. To take someone and watch them learn and grow—I just love that!” 10 The power of compassion Monique Rogers doesn’t see her work with the San Joaquin Community Hospital (SJCH) Foundation Board as work at all. Far from it. “For me, being involved with this hospital, and the people associated with it, is: ‘Wow! I get to do this—I get to be a part of something so good,’” said Rogers, corporate administrator and marketing director for ARRC Technology in Bakersfield. “When so many other hospitals are talking about the numbers, numbers, numbers, here’s [SJCH] talking about the people.” Rogers, who has served on the Foundation Board for about a year, recently experienced SJCH’s personable medical services firsthand. Up close and personal It was a Sunday evening—normally a night reserved for winding down from the weekend, enjoying some family time and getting ready for another busy week ahead. However, at the Rogers household—made up of Monique; her husband, Alex; and their two children, Riley, 11, and Samantha, 3—things just weren’t right. The normally bubbly, bright Samantha was anything but. Flu-like symptoms had the toddler down and out for a few days, but it seemed like she was getting better—until she refused to eat or drink. That’s when it got a bit scary, her mother said. “She was fading pretty quickly, becoming really pale,” Rogers said. “I knew she needed fluids, and I knew, since it was a Sunday, I would have to take her to an emergency room to get them.” From the moment Rogers and her little girl arrived at SJCH’s Emergency Department (ED), a cocoon of compassion enveloped them. Even the walls in the ED help create a caring atmosphere, with messages posted about how SJCH provides medical treatment to everyone, whether or not they can pay, Rogers noticed. “When you’re in an emergency room and worried about your health or a family member’s, the last thing you should be thinking about is how you’re going to afford medical care,” Rogers said. The faith-based aspect of SJCH—with its companywide principles of Sacred Work—was also a comfort, Rogers said. “There are no qualms about bringing in Christ at SJCH, which I think is great,” she said. “I have found that this hospital is involved in just about every good thing being done in our community—they actively seek out ways they can help. That’s huge to me.” A positive outlook Though her worry about Samantha lingered, Rogers’ initial fright lessened—all because the staff at SJCH treats patients “like people, not cattle,” she said. “It was very busy, and yet they kept the flow going, treating the more serious injuries first, while remaining very task-minded,” Rogers said. “There is definitely a process, but I didn’t feel processed. The way they can organize the chaos is so reassuring.” As if that weren’t enough to confirm her involvement with SJCH, Rogers also observed what she called “positivity” in this working environment, despite a room full of sick and injured visitors. “Believe me. When there is a workplace culture where employees are happy, like what they do and feel supported by their employer, everyone wins,” Rogers said. “They were all cheerful with each other too.” And just as this concerned mother had hoped, once her little girl received some fluids via an IV—administered with lightning-fast nursing skills—she instantly began to perk up, even asking Mommy and the nice nurse for a snack. Although Rogers went to SJCH’s ED as a concerned parent that Sunday evening, she left as an even prouder Foundation Board member, filled with excitement for all the good work and good deeds to come in 2010. “No one there knew I am on the Foundation Board, or that I have anything to do with the hospital, and we couldn’t have had a better experience,” Rogers said. “I feel really blessed to be a part of this.” “I have found that this hospital is involved in just about every good thing being done in our community—they actively seek out ways they can help.” —Monique Rogers 11 care Unforgettable pain, worth remembering Bakersfield’s first burn center changes the landscape of local health care The night of Sept. 7, 2009, is one that Devinder Toor will never forget. And even if he could blot the memory from his mind, the scars are a constant reminder. It was 8 p.m., nearly the end of a long day. Devinder, a dedicated employee at a Wasco gas station, was cleaning water— or what he thought was water—out of a hole near the station. But the water was actually gas that had leaked from a nearby pipe. Without warning, an explosion burst from the empty pit and engulfed Devinder, who was bent over the opening. Immediately, he began doing the only thing he could think of: stop, drop and roll. But this fire was too fierce for elementary measures. Fortunately his wife, Kuldeep, saw him rolling around in the parking lot. Thinking and moving swiftly, she grabbed a fire extinguisher and quenched Devinder’s charred body. Minutes later, an ambulance arrived and rushed Devinder to the nearest trauma center. At 3 a.m., after a few hours during which the trauma team did their best to stabilize him, Devinder was transferred to the new Grossman Burn Center at San Joaquin Community Hospital (SJCH). With third-degree burns on 65 percent of his body, the situation was touch-and-go. “There were a couple of days where we thought we might lose him,” said Jacqui Pitt, RN, manager of the burn center. “The family had gathered to say their good-byes.” But Devinder survived—though he spent the next 77 days in the burn center. The human element On Oct. 29—about midway through his time at SJCH—the burn center staff decided it was time to get creative. “We had been talking for a while about helping Devinder do something nice for his wife because of all the time she’d spent at his bedside,” Pitt said. “So we decided to set up a surprise date for them.” That day, one of the burn nurses called Kuldeep, telling her that Pitt wanted to meet with her to discuss her husband’s care. She also told her to bring her husband’s favorite food. “I didn’t know why I needed to bring food to meet with Jacqui 12 about my husband’s care,” Kuldeep said. When she arrived that evening, the staff began setting up the date in an adjacent room while Kuldeep met with Pitt. When Kuldeep was ushered in minutes later, she found her husband— bandages and all—holding a red rose. The room was outfitted with a dinner table, flowers and a card from her husband. It was the first time he’d written since the accident. There wasn’t a dry eye in the house. “I was just so happy,” Kuldeep said. Though the date at Café ICU, as the burn staff affectionately referred to the setting, was a touching moment for everyone, Devinder’s hospital stay was anything but roses. In his time at SJCH, Devinder had seven surgeries, including multiple skin grafts. “We had to take skin from his back, chest and upper thigh in order to have enough for his arms and legs,” Pitt said. “Throughout the process, we had to wait and let the skin heal, because he didn’t have enough healthy skin left to graft from.” “Our staff stays with the patients throughout their entire treatment. We get to know them and their families. That creates a connection and an atmosphere where they feel cared for as people, not just patients.” —Jacqui Pitt, RN M. Brandon Freeman, MD, works with Devinder Toor. On Nov. 24—almost three months after the accident—Devinder finally got to go home. “The day he went home, the smile on his face was like a 1,000-megawatt bulb,” Pitt said. Shared resources Before the burn center opened in the summer of 2009, no one— burn center and SJCH officials included—knew exactly how many patients would be treated, and few were prepared for the overload the center would experience. As of Dec. 31—almost exactly six months after opening—the burn center had already treated more than 250 patients, including more than 700 outpatient visits and more than 100 surgeries. With such demand, assistance from the community has been a crucial component to the burn center’s success. “The community support has been amazing,” Pitt said. “We had a guy come into Human Resources who said he had a family member who’d been burned a few years back and knew how tough it was, so he just wrote us a check for $500.” Support from individuals in the community has perhaps been eclipsed only by local organizations that have stepped up to help. In 2009, three local oil companies—Aera Energy, LLC; Chevron; and Occidental Petroleum Corp.—donated a combined $700,000 to benefit the burn center (read more about their contributions on page 15). Countless other organizations and businesses have also answered the call for help, including the city and county fire departments. The Bakersfield City Fire Department hosted the First Annual Burn Survivors Christmas Party at Fire Station No. 15; the county plans to follow suit by putting on a summer picnic for local burn victims. The firefighters have also donated their time, bringing fire trucks to the hospital to cheer up children who have been burned. They also joined burn center staff in visiting elementary schools to educate kids about fire safety and what to do when they get burned. None of it has gone unnoticed. “It’s a fantastic partnership that shows the community we work together to prevent burns,” Pitt said. “But it also shows that if you do get burned, we are going to work as hard as we can to get you back to normal.” M. Brandon Freeman, MD, a plastic surgeon at the burn center, said the staff always “makes the best decision for the patient.” —Continued on page 14 13 In its first six months, the burn center treated more than 250 patients. San Joaquin Community Hospital Grossman Burn Center staff members (from left) Silvia Rodriguez, RN; M. Brandon Freeman, MD; Jacqui Pitt, RN; and Erika Garza —Continued from page 13 Though the burn center can handle all burn injuries, Dr. Freeman notes that other factors can come into play. “It’s important to recognize that some patients have multiple injuries: burns, broken bones and organ damage,” Dr. Freeman said. “From a burn standpoint, we can handle any level of burn. That said, in cases where a patient has multilevel trauma, transferring them to a comprehensive trauma center with orthopedic trauma surgeons is sometimes the right course of action.” Dr. Freeman points out that those cases are rare. “Out of more than 200 patients, we’ve transferred three,” Dr. Freeman said. “So nearly 99 percent of the people that have come to us have been cared for by us.” For the burn center staff, that’s just the way they like it. “Our staff stays with the patients throughout their entire treatment,” Pitt said. “We get to know them and their families. That creates a connection and an atmosphere where they feel cared for as people, not just patients.” 14 Inspiring by example During his latest appointment at the burn center, Dr. Freeman called Devinder into an examination room. But it wasn’t to look at his wounds—in fact, quite the opposite. When Devinder walked in the room, he was met by the sad eyes of a man who’d suffered severe leg burns—just like him. Dr. Freeman thought Devinder would be an inspiring example to the other patient, who’d been experiencing depression. Pitt remembered when Devinder was in a similar spot. With tears in her eyes, Pitt could hardly believe how far he has come. “I don’t think he ever thought he would get to the point where he would be able to give support to another patient,” Pitt said. Though Devinder isn’t fully healed yet, there’s no doubt that he is well on his way to a full recovery. And though the scars will never let him forget what happened that September night, they’re also a constant reminder of the expert, compassionate care he received at SJCH’s burn center. And that’s something worth remembering. Businesses join forces in the fight against burns You don’t need to look very hard to notice the impact Aera Energy, LLC, has made on the San Joaquin Community Hospital (SJCH) Grossman Burn Center. After all, it’s right in the name of the burn center’s outpatient clinic. Since opening in June 2009, The Aera Clinic Grossman Burn Center at SJCH has been a busy place. With more than 700 outpatient visits, it’s easy to see the community need that Aera Energy helped meet by sponsoring a $300,000 donation through the Aera Energy Fund administered by the Kern Community Foundation to help build the clinic. “When the opportunity came up for a Grossman Burn Center to actually be here in Bakersfield at a great institution like [SJCH], we said: ‘This is fantastic. Let’s figure out a way to help so we can have world-class facilities right here in Bakersfield,’” said Gaurdie R. Banister, Aera Energy president and CEO. Caring for kids A large portion—nearly onethird—of the burn center’s visits have been by children. That’s why Chevron decided to donate $200,000 to create The Chevron Fund, an endowment to help children recover from burn injuries. The opportunity to provide a way for all children to receive high-quality burn care close to home was something this oil Tanner Parsons and his mom, Jessica giant felt called to. “With The Chevron Fund, children will be able to start and finish their medical treatment right here in Bakersfield,” said Bruce Johnson, Chevron vice president. “We want to see kids recover from their injuries as quickly as possible, so they can go back to doing what they love to do.” Committed to community The most recent donation to the burn center was from Occidental Petroleum Corp. (Oxy) this fall. The $200,000 gift will fund the completion of the inpatient center, currently operating in the SJCH intensive care unit. Although Aera Energy, Chevron and Oxy compete for market share in the business world, they are all committed to creating a healthier community, said Susie Geiger, Oxy manager for regional media and community relations. “There’s no doubt that we’re all quite competitive,” Geiger said. “However, when it comes to enhancing our community, we value partnerships. It’s not about competition; it’s about coming together for a cause that makes our community a better place.” 15 kids For a healthy tomorrow starts today Laurie Hrachovec, RN, takes care of twins Maximus Joseph Rodriguez and Mary Jane Mackensie Rodriguez in the San Joaquin Community Hospital NICU. 16 The new NICU “is a great resource we now have at [SJCH]. We can help more families in our community.” —Janet Babb, RN, NICU manager Maximus Joseph Rodriguez and Mary Jane Mackensie Rodriguez At San Joaquin Community Hospital (SJCH), we value the precious children we treat as if they were our own. With our new, state-of-the-art neonatal intensive care unit (NICU) and the continuation of our Children’s Mobile Immunizations Program—including the recent $1.8 million grant from First 5 Kern—2009 was yet another banner year of providing excellent care for children. Little miracles In the NICU at SJCH, it truly is the little things that count. Babies born as early as 23 weeks—known as micropreemies— can now receive the highest level of treatment right here at home, thanks to the nine-bed NICU that opened in March 2009. “Kern County has grown tremendously, and with that growth comes an overwhelming need for more hospital beds to care for premature and sick babies,” said Grace Kwasman, RN, director of the Maternity Care Center at SJCH. About 10 percent of all newborns will require admission to a NICU because of prematurity and other conditions, Kwasman said. Before the opening of the NICU at SJCH, babies needing critical care in Kern County were often transferred to hospitals in Fresno, Los Angeles and even as far away as San Francisco. “Families of these sick infants are heavily affected financially, emotionally—and are extremely inconvenienced by the distance,” Kwasman said. The new NICU eases these burdens. “It’s a great resource we now have at [SJCH],” said Janet Babb, RN, NICU manager. “We can help more families in our own community.” Of course, along with the joys of new parenthood comes a whole new set of overwhelming worries. To help ease parents’ concerns, SJCH offers classes on childbirth, infant CPR and breastfeeding. The hospital also employs three lactation consultants to help new mothers bond with their babies through breastfeeding and keeps babies in the room with their moms—not in a nursery—to help the family bond. Mom Margarita Rodriguez (left) and Jessica Prather, RN, watch over twins, Maximus Joseph Rodriguez and Mary Jane Mackensie Rodriguez. The continued successes of the SJCH Maternity Care Center are reflected in improved and steadily rising patient satisfaction scores, Kwasman said. “This is all due to the staff’s effort to provide excellent, compassionate care to all our patients,” she said. “It is a true example of Sacred Work. I am very proud of my staff.” Immunization program gets big shot in the arm Melissa Vega would be happy to see the need for childhood immunizations reduced. But in the meantime, the SJCH Children’s Mobile Immunizations Program coordinator is happy to see the message about the importance of vaccinations is getting through— loud and clear. SJCH has vaccinated more than 55,000 children in Kern County through the Children’s Mobile Immunizations Program, the only hospital-based program of its kind in the San Joaquin Valley. The program immunizes every child free of charge and with no appointment necessary at any of SJCH’s countywide mobile clinics. The program’s success helped it earn $1.8 million First 5 Kern grant money—awarded in December 2009 and slated to arrive in July 2010, Vega said. Topping the wish list for 2010 is a new set of wheels—a larger motor home that can hold more staff members, equipment and supplies and, perhaps most important, cover more territory. “We’ve been able to go all over Kern County, to rural areas such as Lamont, Arvin, Delano, Shafter, McFarland and Taft,” Vega said. “But our service area and patient numbers are growing. We need something bigger.” The goal is to expand the clinics to southwest Bakersfield, the Kern Valley, Tehachapi, Ridgecrest and beyond, Vega said. Of course, a program doesn’t reach this level without the hard work and dedication of a whole team. “Our nurses and family advocates do a great job,” Vega said. “Not only do they get the immunizations out there, they get the education on the importance of immunizations out to the parents too.” 17 thank you to our 2009 donors Champions Berry Petroleum Company Mohammad Davarifar Ray and Joan Dezember Itani Design Concepts Donald and Diane Lake Quest Imaging Medical Associates Inc. U. R. Varanasi, MD Donald and Bonnie Fitzgerald Larry and Chris Frank John and Karen Garner Golden Living Center Peter Grossman, MD Jeanell Guenther Gurdwara Guru Angad Darbar Inc. H & S Towing Donna Haberkern Rob and Debbie Hankins Jaco Oil Company Chevron Benefactors Adventist Health Angelica Corp. Bakersfield Family Medical Center Bakersfield Fire Fighters Burn Foundation Bakersfield North Rotary Bakersfield Police Officers Association Kelly Barber Ben and Gayle Batey Robert and Myrna Beehler Janice Bowles Rheta Carter Castle & Cooke California Inc. Dr. and Mrs. Donald Cornforth, MD Carl and Jan Jarrett Kaiser Permanente Kern County Detention Officers Association Kern County Fire Fighters Union Kern Oil & Refining Co. Chelcia Lambert Latham & Watkins, LLP Leader Emergency Vehicles Sue Lewis Jim and Iris Lumsden Mann Transportation Inc. Christina Maupin Jarrod and Heidi McNaughton Phyllis McQuilliams William Mosesian Barbara Smith Brandi Stanley Amarjit Singh Tut Union Truck Driving School Corp. Barbara Vargas Wal-Mart Foundation Robin Walsh Donald and Dona White Sue Whitmore Sheryl Wiggins Laura Wilkerson Darwin and Fern Williams Patrons Advance Beverage/ Budweiser Advanced Drywall Rolando and Angelita Almendares ARRC Technology Krystal Ball Alicia Banuelos-Martinez Bernard Barmann Sr. Meranda Batista William and Donna Berlin Kathrine L. Biezad Chris Bruff Construction Doug and Janet Clary Karen Coyle Judy Crafton CWC Equipment & Design Maria Dimalanta Linda Fama Linda Fischer Jassar Farms Jagjit S. and Jagjit K. Jattana Diane Johnson Parkview Julian Lindsey Klingenberg Lavera Knowles The Law Offices of Gurujodha S. Khalsa Seana Nagatani Adela Osteen Michael Pelzer Ashley Pettie Steve Potter Precision Pump Alethia Ragle Richard T. Smith Living Trust Jenny Rosales Lynda Rush San Joaquin Bit Service San Joaquin Refining Co. Inc. Bhajan and Rabinder Sandhu Ken and Cindy Stevenson Sudhir Patel, MD, Inc. Richard and Emmayawati Thompson Tony’s Pizza Elizabeth Uy Westar Trucking Kenneth Williams Jr. Friends Ali M. Agha, MD Amanda Aguirre Oscar Alano Herminia Benavides Boundtree Medical Nancy Bourguignon Billy Braisher Gursewak Singh Brar Robert and Nora Bruhl Marlo Burres Diane Chapman Sandy Cleaver Frank Colatruglio Colombo Construction Company Inc. Morre Dean Raghbir Dillon Patricia Eccles Ed and Fran Ederra Maria Enriquez Dawn R. Evenson Michael Evertse Sheila Fair Agnes Faria Victoria Farris Irene Felix Ferno–Washington Inc. The Firehouse June Francis Stephanie Franey Joy Fulenwider Greg Gallion Andy Garner Gazelle Transportation Inc. Laura Gigante Grimmway Enterprises Inc. Matthew Guenther Cassie Haberkern Dr. and Mrs. Robert Hall Robert D. Hartshorn Patsy Hughes Kim Ince Hartono Irawan Ryan E. Ivanoff Richard James Ric and Sandy Johnson Teresa Jones Barbara Judd Edgar Jue Jane Kach Elton and Ann Kelly Marsha Kennedy Wanona Kennedy Kern Trophies Jana King Larry Kizziar Naser Singh Kooner Marlene Kreidler DeAnn Larroque Kellie Logan Susie Lomas Vicky Long Sylvia Lozano Francis Lyons Marilyn Mariano Michael Marquez Lyle Martin Marijane Martin Robert Martin Kathy Mashburn John and Norma May Linda McClellan Deborah McCoy Brenda McVay Kathleen Mershon Model T Ford Club of Kern County Ken and Donna Murray Harjinder and Kuljit Natt Vickie Nunlee Rod NuQui Sherry NuQui Marilyn Nyein Robert Oatway Jimmy Oei Daphne Orbe Pacific Health Education Center Rita Padilla Megan Parnell Mike Payne Premier Lighting and Home Misty Prokuski Lourdes Rangel Kimberly Reynolds Theresa Richert Kirk Ryan Sandra Samarripas Irene Sanchez, MD Suzanne Satterfield Amit Shah, MD Sierra Printers Inc. Steven and Shelley Simrin Debra Smith H. A. and C. K. Staley Olga Stanley State Bank of India Sturgeon and Sons Dr. Anthony Tarango Pastor Tyree D. Toliver Anabel Torres Gwen Triplett Ed Trogdon Varnet Inc. Kathleen Wagoner Edward Wells White Wolf Land Service Kern James Witzig Law Offices of Young and Nichols Kelly Zielsdorf Contributors Sherry Acord Sheila L. Adams Agape In Home Care Inc. John Aguirre Abegail Alano-Canlas Ernie Fay Alesso Maria Alfaro Lisa Allen Tony and Carla Allred Anna Almejo Occidental Petroleum Corp. Sheila Davis Sandy Delarosa Katie Delmore Daljit and Paramjit Dhaliwal Dillon & Sons Inc. DJ Food Mart/Subway Justin and Carly Doss 18 Jacqui Pitt Yolanda M. Rendon Mike Robinett Frank and Martha Samora Schwab Charitable Fund Drs. Manjit and Ravinderjit Singh Floyd’s Office Solutions Jim Burke Ford Sonia Gil Glinn & Giordano Physical Therapy Michelle Goddard Stephen Hall Ray Hanoski Editha Husain Nico Altomare Beatriz Arballo Lori Ascensio Teresa Atkison Bakersfield Police Department Steve and Kathy Barulich Minhyun Beck Eileen Bellman Beth and Bob Hawkes Davetta Hayes Norma Heckathorn Lorell Hedberg Nancy Heer Susan Hernandez Marshall Hollingsead, MD Karen Penney Tanya Peterson V. Peterson Pete’s Seats James H. and Darla J. Phelps Beatrice Pickering Mary Polanco Adrianne Alvarez Jennifer Alvarez Gloria Anaya Rebecca Andrews Michelle Aparicio Marjorie Aquino Diana Arias Angela Armstrong Christina Arockiam Sonia L. Avila and Edwin E. Palma Rodolfo and Erlinda Bacarisa Bakersfield Cardiopulmonary Medical Group Inc. Taniya Banks Margaret Barberena Patricia K. Barnes Patricia Barraza Debra Barrett Estefania Barrientos Rachelle Barrios Kelley Beglin Jennifer Benders Mark and Mary Bent Richelle Bergonia Samir Bhavsar Ethel Bibay Toni Blagg Marjorie Blake Marygrace Bolts May Anne Bonnin Clair Bradshaw Laminda Brannum Brian Brenner Ankeya Brenson S. Annette Brink Charles Brown Althea Dichoson Heidi Dinkler Trudy Dixon Michelle Dobbs Jackie Docker Frank Dominguez Richard Dominguez Dale Douglas John and Jan Dovichi William and De An Drakos Nick Dunn Michael and Tiffany Edgerle Richard Engel John and Carola Enriquez Rosalle Estrada Veronica Estrella Isha Evenson Sandy Fahsbender Robert H. Farwell Dale and Pamela Ferguson Kelly Flood Isabel Flores Rose Jane Flores Roy Forbes Ron and Shelly Fraze Bertha Bruschi Misty Buchanan Heather Bunton Cheryl Burroughs Kevin Burton Rhona Cabangangan Helen Cabral Joselyn Caluya Katie (Marla) Carr Corina Carrillo Christie Carter Esmeralda Castilleja Dora Castillo Donna Chan Virgil and Doris Chappel Laura Charlton Evelyn Ching Robert and Susan Christopher, DO Sherry Clayton Nida Clemente Donna Coleman Virgia L. Cook and Geneva D. Merrill L. J. Corby L. B. Crow Eddie Davidson Susan Davis DBL Entertainment Inc. M. F. and Dianna Dean Pati Del Papa Bianca Diaz M. Brandon Freeman, MD Alberto and Cora Frigillana Paul Fuller, MD June Gabriel Meagan Gagliardini Melinda Gaitain-Villa Josette Gamatero Alice Garcia Garden District Flowers Erika Garza Anita L. Gaston Kathy Geddie Cecilia A. Genel and Janet Blumberg Claudette Geronimo Ken Gibb Natlie Gibson Melissa Giducos M. Joyce Girard Glendale Adventist Medical Center Darnel Gonzalez Debra Gonzalez Sofia Gonzalez-Post Renee Goodwin Michael and Amy Gray Frances L. Greene Lori Greener Kenneth Griffin Melissa Groves Hope Hall Mary Hanel Joe and Carolyn Hankins Tharon and Linda Hargrove Jessica Harkey L. E. and C. L. Headley Elizabeth Hendricks Herbert Walker Trust Xochitl Hermida Rickay Hidalgo Patricia Hilderbrand Donna Houston Lisa Hudnall Amy Huey Anthony Hughes Hormuz Irani, MD Eduardo and Violeta Isidro Olivia Jabonillo Geraldine Jamison Misty Johnson Robert Johnston M. L. Kuder Grace Kwasman Cynthia Lagae Rebecca Lakeman Sharon Landers Renita Lauderdale Law Offices of Dake, Monje & Braun Brent and Julie Leaman Ma. Theresa R. Lerias Judy Littrell Irina Loftus Donna Long Robert D. and Kathleen Long Adrianna Lopez Irma Lopez Stella Lopez Trisha Lopez Mindi Lowe Marie Lowrie Dr. and Mrs. Terrance Lukens Darrel and Betty Lundy Lydia Maxon Judith McCan Mathias McClean Georgia McCormick Janet McCormick Joe McIlvaine Gloria Medina Andres Mejia Delia Mendoza Ruth Mendoza Linda Miller Wahpaw Miller Ana Milo-Guinto Justina Minor Alicia Mireles Pamela Moffit Lirissa Monte De Ramos Arcelia Montes Inji Moon Larry and Rose Moreland Tony and Debbie Moreno Shay Morris Marjorie L. Payne Angel Pequiz Rosie Perez Myrile Piedad Richard Prater Bob Price Terri Prickett Mary Pryzny Teresa Randel Scott Reiner Mary Jane Resurreccion Kevin Rhamie Marie Ricablanca Edgar and Beverly Ridgeway Jenny Ritter Dereck Robinson Sonia Rodarte Monique Rogers Isabel Rojas Patricia Romero The Rosemary Komm Revocable Inter Vivos Trust Melody Smith Tammy Smith Larry Snow Doug (Clifford) Stewart Lorene Stinnett Arlene Tante W. Jeff Tape Patricia Tapley Mark Tarango Joyce Tatler Gary and Karen Taylor Adam Theesen Kurt C. and Melinda Thomas Stacy Thome Amy Thrasher Juan and Elaine Tirado Alvin Tomas Cynthia Torres Maria Torres The Trailor Company Montisa Jones Catherine Joseph Judith Joyce Richard Judd Janelle Jung Michael A. Kaia Matthew Karli Ronald and Sandra Kelbaugh Danielle Kingston Bobby Knight Koman Construction Jegathesan Krishnamurthy Scooter Lusk Doreen Maddox Christina Maese Guillermo Magana Isabel Magana Stephan Mann and family Orlando Marcial Rose Marion Gre Sherri Mars Linda Martin Jeanette Martinez Jose Martinez Ramon Martinez William Mason Gail Mull Patrick and Reba Mullen Toni Musick Esmeralda Narciso Ma Elena Nartea Carrie Navarro Teresa Negrete Wayne and Deborah Newlen Truc Nguyen Joseph Nicomedes Renee Nicosia Gail Norris Novartis Pharmaceuticals Corporation Law Offices of Darling & Wilson Holly Olsen David Oragwam Genice Owens John and Linda Owens, MD Maxine Owens Jerry N. Page Sernan Palisoc Malvin Pallomina Gerard Parayno Randy Parks Floyd and Nancy Parsons Dhanlaxmi Patel Alecia Rosette Kevin Roshau Jack Ross Jeanie Rucks Juan Salazar Carlos Salinas Maria Salum Amelia Sanchez Steven and Patricia Sanders Aries Santos Marlyn Santos Palvinder and Satwant Sarao Gladys Sazuelo M. L. and C. A. Schwartz Nancy Schwartz Sheri Seal-Bailey Florence Seger Michele Shain Manijeh Shakoori Michelle Shears Warren and Nelva Shepherd Michele Sherer Melissa Sherman Ona Sibecas Marilyn Silignoff Tobin and Gaylene Sinclair Chandler Smith Christopher Smith Ione Smith Donald and Kathryn Trunkey Rinel Tumanguil Gisela Tupino J. D. and E. Van Matre Melissa Vega Engeline Vellido Maria Villalobos Jennifer Walsh Margaret Weirich Wells Fargo Private Client Services Weringer Family Trust Cynthia Wickey Elma D. Wilkinson Cindy Williams Danielle Williams Tammie Williams Ohnmar Win Soundra Wood James and Vicki Wooster Robin Word Darlene Wyrick Cheryl Yacopetti-Thomas Sharon Yero John and Mary Judith Yu Ekey Ma Tammy Zamora Danielle Zili Aera Energy Fund– Community Foundation Heroes Raj Gopal, MD Hall Air Ambulance Service Inc. Hall Commercial Vehicle Services Inc. Mayor Harvey and Lavonne Hall Hall Medical Equipment Supply Inc. Klassen Corporation Law Offices of Young Wooldridge Sierra Process Systems Inc. 19 Nonprofit Org. U.S. Postage Numbers to Know PAID 2615 Chester Ave. Bakersfield, CA 93301 Patient Information/ Main Hospital . . . . . . . . . 661-395-3000 Aera Clinic Burn Center . . . . . 661-869-6130 Bariatric Solutions . . . . . . . . . 661-869-6750 Buck Owens Wellness Resource Center . . . . . . 661-869-6580 Children’s Mobile Immunizations Program . 661-869-6740 Foundation . . . . . . . . . . . . . 661-869-6570 Home Care Services . . . . . . 661-869-6700 Human Resources . . . . . . . . 661-869-6600 Job Hotline . . . . . . . . . . . . . 866-744-9313 Patient Billing Office . . . . . .661-869-6800 TTY for the Hearing Impaired. .661-323-7629 Merced, CA Permit No. 1186 www.SJCH.us Here’s a look at how your generous gifts help further great care at San Joaquin Community Hospital (SJCH) in 2009. gifts in action The Grossman Burn Center at SJCH Last year, SJCH embarked on a quest to bring the first fulltreatment burn center to Kern County. Through partnerships with dedicated organizations such as Grossman Burn Centers and Aera Energy, LLC, we’ve made this necessity a reality. 54% 37% The Chevron Fund What’s a new burn center if you can’t afford the care? Through a joint venture with Chevron, SJCH created The Chevron Fund to offset the cost of care for children with burn injuries, because— regardless of economic standing or insurance coverage—every child was made to thrive. Hospital projects Of course, the burn center isn’t the only show in town. Whether sprucing up our chapel, equipping our neonatal intensive care unit or bringing Christmas to many of our own employees, the SJCH Foundation used your gifts to work tirelessly on many fronts. 9% Would you like to be part of something special? By partnering with the SJCH Foundation, you can play a key role in the growth and future well-being of our community. To learn more, visit us on the web at www.SJCH.us and click on “Foundation,” or call 661-869-6570.
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