March - CHI St. Vincent

March 2014
In this issue…
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●
New Hires
Nurse Extern Program
Research Day 2014
A Call for Nominations
STAR Nominations
Mandatory LEARN
Innovation Award
4-5
Educational Needs Survey
Nursing Excellence Award
Certified Nurses Day
Future of Nursing
Reflection
Pathway to Excellence®
6-7
St. Patrick
Green Light on Nursing
Research
Revised NCAP Page
Professional Certification
Kudos & Recognition
Leadership Announcements
UHS Bed Fair
Let’s Talk Heart
Lunch & Learn
8-9
Lunch & Learn
Tour dePaul
10-11
ARNA Monthly Meeting
Nursing Journal Club
Educational Offerings
RN Program Timelines
Nursing Schedule Calendar
PCC Resource Group
Unit Coordinator Meetings
PCT, MHT, Monitor Tech
Meetings
Innovation Award
12-13
NDNQI RN Satisfaction
Survey Results
14-15
Professional Certification
Relationship-Based Care
Core Measures
16-17
Our Direction
Congress Update
Communication Levels
ACLS/BLS Instructions
18-19
Safety First
Tying St. Vincent Work to
Magnet
20
2013 Achievements
Celebration
Nursing
http://svinsider/nursing.htm
A Publication for all St. Vincent Health System Nurses
Pathway to Excellence®
Magnet Source
of Evidence
EP 7 EO
St. Vincent Morrilton is the first and only Arkansas hospital to achieve Pathway to Excellence®
designation by the American Nurses Credentialing Center (ANCC). SVM received the call from
ANCC March 4, 2014 confirming that they achieved the designation. Employees, managers, administrators, members of the Board and community members gathered to await the call from
ANCC. Balloons, music, party horns and banners filled the cafeteria. The atmosphere was one of
celebration. Employee, managers and administrators gathered at St. Vincent Infirmary to listen to
the official call and share in the excitement. After receiving the call, the Morrilton group went
outside to hang the Pathway to Excellence® Flag. The celebration continued with hors d’oeuvres,
cake and punch.
For an organization to earn the Pathway to Excellence® distinction, it must successfully undergo a
thorough review process that documents foundational quality initiatives while creating a positive
work environment. These initiatives must be present in the facility’s practices, policies and culture. Nurses at SVM verified the previously mentioned initiatives by completing a confidential
survey.
Congratulations St. Vincent Morrilton on being the first hospital in the state to achieve Pathway to
Excellence®!
New Hires
Please welcome these newly hired nurses to the St. Vincent family! Remember to take time to introduce yourself and assist them
through their orientation. Orientation is a unique time to introduce new employees to the mission, goals, core values, policies,
procedures and services offered by St. Vincent. All nurses and care partners have a responsibility to create the team spirit that is
found in the St. Vincent relationship-based care environment.
New Hires: February 19, 2014
Pictured from left to right
Front Row: Latonya Slaughter, Lynn Sears, Jeff Lynch, Farren
White, Caswanna Allen
Back Row: Cynthia Smith, Debra McMullin, Stacy Horton,
Terra Burchfield, Savannah Harrod
New Hires: March 5, 2014
Pictured left to right
Chandria Stigall, Shawna Bell, Marchaz Stout, Chung Odom,
Anna McCarron
New Hires: March 5, 2014
Pictured left to right
Josh Garner, Cindy Cipriano, Ann Parker, Andrea Kenser,
Michelle Hettel, Kat Span
Nurse Extern Program
Magnet Source
of Evidence
SE 5
St. Vincent is pleased to announce the launch of the new Nurse Extern Program. This unique experience targets top talent unlicensed
BSN students, who attend an accredited school of nursing and anticipate graduation within twelve months.
Nurse Externs will complete a paid six week clinical externship (216 hours) with an assigned clinical coach on a specific Medical or
Surgical unit. The six week clinical experience begins on May 27, 2014 and ends on July 5, 2014. Upon successful completion of
the first six week experience, the extern may be offered up to 216 additional clinical hours of paid time throughout the school year.
Upon graduation from the BSN program, successful nurse externs are expected to enter the RN Residency Program in either the
Medical or Surgical track at St. Vincent.
The Nurse Extern Program offers:
* Competitive rate of pay
* Flexible scheduling including non-traditional start times and shifts
* Classes including assessment, cardiac rhythm interpretation, diagnostic testing, and life skills for that first professional job
* Focused observations in the Emergency Department for nurse externs on Medical Units
* Focused observation in the Perioperative setting for nurse externs in the Surgical Units
* Patient rounding with physicians and advanced practice nurses
Applications will be accepted from February through March 31, 2014. Applications require:
● Completion of an online application at www.stvincenthealth.com. The job title is listed under RN openings as “St. Vincent
Nurse Extern.”
● Completion of a St. Vincent Nurse Extern Program Application available at www.stvincenthealth.com.
Please contact Jan Brandeburg, Nurse Manager of the RN Residency Program, at [email protected] or
501-552-3774 with any additional questions.
2
Research Day 2014
Magnet Source
of Evidence
NK 1 EO, NK 2
Submit your research, literature review, clinical case study or evidence-based practice abstract for Research Day 2014!
Location: UAMS — I. Dodd Wilson Education Building
Date: April 11, 2014
Time: 0730-1600
“Nursing Leading Healthcare: The Future”
Keynote Speaker: Vallire D. Hooper, RN, Ph.D. , F.A.A.N., Nursing Research Manager of Mission Health System and
Co-Editor of Journal of Peri-Anesthesia Nursing
Abstract For more information visit: http://nursing.uams.edu/research/researchday/
A Call for Nominations
Magnet Source
of Evidence
SE 11
The Arkansas State Board of Nursing is searching Arkansas to find the most compassionate nurse in the state.
They are also searching for the most outstanding nurse educator in the state. If you know a nurse that you
would like to nominate, send or email a nomination with the name of the nominee, where he/she works, phone
number and a brief paragraph expressing why he/she is the most deserving of this honor. Deadline for nominations is April 4, 2014. The award ceremony will take place June 7, 2014.
Send or email nominations to:
Nursing Compassion , P.O. Box 17427, Little Rock, AR, 72222 or [email protected]
S.T.A.R. Nominations
Magnet Source
of Evidence
EP 11 EO
The Superior Teamwork Achieved by Relationships (S.T.A.R.) Award is a quarterly award created to recognize an outstanding
non-licensed nursing care team member who demonstrates the following criteria: goes above and beyond normal duties,
inspires others, excellent team player, takes care of the entire patient with excellence, shows compassion to families, patients
and colleagues and consistently demonstrates our Core Values.
Nominations can be made by patients, families, visitors, physicians or staff. The Nursing Roles/Relationship-Based Care Council
will review all nominations and select a recipient. Nomination forms can be found on the nursing units and the SVInsider>>Nursing
>> Recognition Forms>>Shining STAR. If you know a shining S.T.A.R., recognize him/her with a nomination for this award!
Mandatory LEARN
Assignment
Magnet Source
of Evidence
EP 6
Assignment made to…
Civil Rights 2014
SVHS Handbook Acknowledgement
Privacy and Security Awareness
Fraud and Abuse
All employees
All employees
All employees hired before 7/1/13
All employees hired before 7/1/13
Daisy Nominations
Due Date
Unpaid
Termination
3/31/2014
3/31/2014
3/31/2014
3/31/2014
4/1/2014
4/1/2014
4/1/2014
4/1/2014
4/14/2014
4/14/2014
4/14/2014
4/14/2014
Magnet Source
of Evidence
NK 4 EO
Nominate an Extraordinary nurse today! THE DAISY AWARD was established by the
DAISY Foundation in memory of J. Patrick Barnes who died at 33 of ITP, an auto-immune
disease. The Barnes Family was awestruck by the clinical skills, caring and compassion of the
nurses who cared for Patrick, so they created this national award to say thank you to nurses
everywhere. Nominations received by the 15th of the month will be considered for the following
month’s DAISY Award. Please submit the nomination form, located on the SVInsider, to the
Human Resources Department. If you have any questions, please call 501-552-3738.
3
Educational Needs Survey
Magnet Source
of Evidence
SE 1 EO
It is time for the educational needs assessment that is conducted every two years by the Staff Education Council of Congress. The
assessment is a requirement for several agencies including Magnet and the ArNA Continuing Education Council. This year the
survey will be conducted electronically via LEARN for St. Vincent staff. If you were not assigned, please contact Amy Ramick,
MNSc, RN, ACNS-BC, Clinical Educator, at 552-1175 to participate. The survey period will run from March 3 through March 31,
2014. Please encourage everyone on your unit or department to. This assessment determines St. Vincent’s educational priorities for
the next two years.
A separate survey was sent to the managers via email which should also be completed by March 31 st as well. The Staff Education
Council will collate the responses and report the results to PCLC. The educational plan for FY2015 though FY2016 will be developed from the results.
Nursing Excellence Award
Magnet Source
of Evidence
SE 11
As Nurses Week 2014 approaches, we will again be choosing a recipient for the Nursing Excellence Award. This award is given to
one St. Vincent nurse annually. All St. Vincent locations and facilities are encouraged to nominate a registered nurse for the
award. Last year’s recipient, Brandy Smith, from SVI_MICU, received a plaque and $1000 toward nursing education or a professional conference of her choice. Brandy was nominated by a radiology technologist who observed Brandy’s extraordinary care and
concern for a patient at the end of life.
Nominations are due by the third Friday of April. Please nominate a nurse by going to the SVInsider.>>Nursing>>Recognition
Forms>>Nursing Excellence Award. You will find the guidelines and the nomination form. We are fortunate to have excellent
nurses at St. Vincent and we invite you to nominate a nurse for this recognition.
Certified Nurses Day
Magnet Source
of Evidence
SE 3 EO
Celebrated each year on March 19, Certified Nurses Day is a national day designated to honor and recognize
the important achievement of nursing specialty certification. Professional certification is a milestone that
validates a nurse’s expertise and correlates to improved patient outcomes.
St. Vincent’s nationally certified nurses are invited to join Brenda Baird, Chief Nursing Executive, and the
Nurse Executive Team between 1100 and 1300 on Wednesday, March 19 for a buffet lunch in the Vincent de
Paul Room at St. Vincent Infirmary. Pictures of the celebration will be in April’s Nursing Newsletter.
Future of Nursing
Magnet Source
of Evidence
SE 3 EO
Arkansas Action Coalition
Future of Nursing: Campaign for Action
Speaker: Susan Hassmiller, PhD, RN, FAAN, Senior Adviser for Nursing for the Robert Wood Johnson
Foundation and Director, Future of Nursing: Campaign for Action
Location: Arkansas Children's Hospital Chairman’s Hall
Time: 0900-1200
Date: April 9, 2014
Dr. Hassmiller will provide a national progress report on the Campaign for Action and State Action
Coalitions. She will help celebrate Arkansas Action Coalition receiving a State Implementation Grant.
RSVP: Sandie Lubin by March 31, 2014 at [email protected] or call 501-686-7984
St. Vincent is the state’s best hospital!
4
Reflection - Chaplaincy Services
Trust in Him
Sister Francis Amanfo, DDL, BA, MA, BCC
One of my favorite stories in the Bible is about the paralyzed man at the pool of Bethesda. The man has been
an invalid for thirty-eight years. Once a year, the energy of the Holy Spirit would enter the pool. At that time,
anyone who entered the pool would be healed. When Jesus saw that the man had not gone into the pool, he
asked why. The man responded, “I have no one to help me.” Jesus didn’t buy it! He asked the man, “Do you
want to be healed?”
Some of us have long–standing situations in our lives that we have failed to address. We make excuses for
why we haven’t done certain things and why we did other things. We even blame others for our inadequacies. We make excuses for the unfinished business, our incomplete tasks and even the absence of well being
in our lives.
Lent is a special time. Lent offers us a very special opportunity to deepen our commitment and relationship with God and others. It is the
opportunity to surrender our impatience with others, to be less absorbed with ourselves and be more Christ-like. This is the time to give up
our anger for patience, to give up our selfishness for generosity and our harsh judgment for kind thoughts. Lent challenges us to imitate
Christ, who gave up Himself in such a way that others would become rich. It is our time to serve others and to make the poor and the less
fortunate the beneficiaries of our efforts. Lent is the time for us to pray, to let go of our pride and to be humble in our ways. In order to
follow Christ befittingly, we must renounce ourselves, take up our crosses and follow Him.
Supportive Quotations: John 5:1-5:9; Luke 9:23; Philippians 2:6
Pathway to Excellence®
5
Magnet Source
of Evidence
EP 7 EO
St. Patrick
Saint Patrick is the patron saint and national apostle of Ireland. St Patrick is credited with bringing Christianity to Ireland.
Most of what is known about him comes from his two works; the Confessio, a spiritual autobiography, and his Epistola, a
denunciation of British mistreatment of Irish Christians. Saint Patrick described himself as a “most humble-minded man,
pouring forth a continuous paean of thanks to his Maker for having chosen him as the instrument whereby multitudes who
had worshipped idols and unclean things had become the people of God.” The shamrock is the national flower of Ireland
because St. Patrick used it to explain the Holy Trinity to the pagans.
Green Light on Nursing Research
Magnet Source of
Evidence
NK 1 EO
Date: Thursday, May 1, 2014
Location: North Auditorium
Time: 0800-1630
Workshop Facilitator: Dr. Julia Goodwin, PhD, RN, Clinical Assistant Professor for Nursing Research at UAMS
Content Includes: Research/EBP Concepts, Research/EBP as Part of Magnet Status, Research vs. EBP, Targeting
Problems, Finding Solutions, brainstorming Research /EBP ideas to implement at St. Vincent
6.5 nursing contact hours will be awarded to all who attend the workshop. Register in LEARN!
For questions contact Penny Sikes, BSN, RNP, OCN, Nurse Manager Oncology/Interim
Director of Clinical Education at 501-552-3723 or via email at [email protected]
Revised NCAP Page
Magnet Source
of Evidence
SE 4 EO
The NCAP (Nursing Clinical Advancement Program) page on the SVInsider has been updated. Opportunities to earn NCAP points
can be found in one location: SVInsider>>Nursing>>NCAP>>Help Wanted/ Earn NCAP Points. All necessary forms and
updates to the program are also listed on the NCAP page.
Professional Certifications
Magnet Source
of Evidence
SE 3 EO
Joyce Diemer, BSN, RN, CNML, Nurse Manager SVI_3E, renewed her Certified Nurse Manager and Leader.
Rebecca Jackson, BSN, RN, Nurse Manager SVI_2NW/Telemetry, obtained her Certified Critical Care RN (CCRN).
Kudos and Recognition
Magnet Source
of Evidence
SE 11
Service Awards: Reima Cambi, RN, SVI_7E, 5 years of service. Charol Hall, RN, PCC, SVI_3E, five years of service. Vickie
Kotoun, RN, SVI_3N, five years of service. Debra Shoemaker, RN, SVI_Holding, five years of service.
Community Involvement: Lisa Wallace, RNP, Clinical Education, and William Wallace, RN, SVI_OR, volunteered at the Little
Rock Marathon. Patsy Wallace, RN, Liz Mahan, RN, and Lisa Wallace, RN, all from Clinical Education, held a CPR class for the
Little Rock Catholic High School coaches.
Professional Memberships: Christal Waller, APN, Clinical Education, joined ARNA/ANA. Barbara Warren, RN, SVI_SICU,
joined the Central Arkansas Critical Care Nurses Association.
Other: Corey Pilson, RN, House Supervisor, made the Dean’s List in the College of Nursing at UAMS.
Lawana Bradley, RN, SVM_ED, achieved TNCC instructor.
Minh Phan, BSN, RN, SVI_7E, was awarded the “Oncology Above and Beyond Award” presented by the Oncology Unit Council
for outstanding performance, teamwork, and patient satisfaction.
Rita Mina, BSN, RN, SVI_7E, completed her chemotherapy certification.
Harry Jones, Jr., PCT, SVI_OPCC, retired after 37 years of service. Enjoy your retirement Harry!!!
Johnnie Dill, IS/Data Specialist, SVI_OR, received the 2013 Stryker Excellence Award for her outstanding skill and support in 2013.
Victoria Crumpton, RN, SVI_SICU, was awarded the SICU Employee of the Month.
6
Leadership Announcement
Magnet Source
of Evidence
TL 5
Bryan Williams is serving in the role of Nursing Integration Leader in Hot Springs. After the transaction is complete, he will be Interim Vice
President of Patient Care Services for our new ministry. Bryan reports directly to Tom Fitz, Integration Leader and, after the transaction is complete, Interim President in Hot Springs, and will have a matrix reporting relationship to Brenda Baird, Vice President & Chief Nursing Officer
for the health system.
Bryan has eighteen years of experience in hospital operations, nursing practice, critical care, trauma and emergency services. For more than
five years, he has held nursing leadership positions with St. Vincent at St. Vincent North and in the areas of nursing operations, emergency
services, critical care and behavioral health at the Infirmary. He has made significant contributions to St. Vincent specifically in the areas of
nursing operations and our Magnet journey.
Bryan earned his BSN degree from the University of Central Arkansas, MBA degree from the University of Alabama at Birmingham, and
MSN degree from Samford University in Birmingham. He is a Board Certified Nurse Executive. He has held nursing certifications in critical
care nursing and emergency medicine. Please congratulate Bryan on his new role with our healing ministry!
UHS Bed Fair
Magnet Source
of Evidence
TL 7
St. Vincent has been working to improve the challenges associated with the
procurement, servicing and tracking of medical equipment. St. Vincent is happy to
announce a partnership with United Hospital Services (UHS) which will begin in mid
-March. The program is named Asset 360 Equipment Management Program. This
program will be managed, coordinated and executed by on-site day staff from
UHS. After-hours call coverage will also be available. UHS will provide one Hospital
Operations Coordinator who will be responsible for the leadership of all operations
within the hospital and two part-time Hospital Service Techs. The techs will be
responsible for delivery, pick-up, cleaning, processing, repairing, inspecting and
tracking of medical equipment. This partnership should help alleviate many of the
equipment issues that have occurred recently due to high census levels and low
availability of equipment. St. Vincent continually works to find innovative solutions to challenges that occur every day in all healthcare setting.
UHS has multiple specialty beds for patients with wounds or pulmonary issues. There are also bariatric beds
and fall management beds that lower to 10 inches off the floor. The ordering process for specialty beds will
remain the same with approval by a Wound /Ostomy Nurse or House
Supervisor.
SVI held a bed fair March 11, 2014, for employees to learn about process and
orient to the beds.
Let’s Talk Heart
Magnet Source
of Evidence
SE 4 EO
Atrial Fibrillation: Mechanism & Treatment Modalities
Speaker: Dr. Chakka
Location: St. Vincent de Paul Room
Date: April 10, 2014
Times: 1730 & 1915
Free refreshments and free contact hour provided!
This educational activity is provided by St. Vincent Health System, an approved provider of nursing continuing
education by the Arkansas Nurses Association (ARNA). ARNA is accredited as an approval body for nursing continuing education by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC-COA).
7
Magnet Source
of Evidence
SE 3 EO
8
Tour dePaul
Magnet Source
of Evidence
SE 9
St. Vincent Tour dePaul 2014
The St. Vincent Foundation is pleased to announce the schedule of events for the 2014 St. Vincent Tour DePaul sponsored by the
Deltic Timber for the fourth consecutive year. This year, Tour de Paul supports three St. Vincent regionally recognized specialties:
Arkansas Neuroscience Institute, St. Vincent Orthopaedic Institute and Jack Stephens Heart Institute. Employee, physician, and
community support will help the health system invest in furthering making Little Rock a destination for world-class health care.
The events are named for the 15th century Catholic priest, St. Vincent de Paul, who dedicated his life to serving the poor. The following events will occur this year:

St. Vincent Tour dePaul USTA Men’s Tennis Tournament
This event will be April 1 – 13, 2014. There is no fee to watch the tournament at Pleasant Valley Country Club. The USTA
Men’s Tennis Tournament has been held in Little Rock for 34 years which makes it the longest running pro tennis event in the
United States for either men or women. It is also the only pro circuit men’s tennis event in Arkansas. St. Vincent has been the
main sponsor for thirty years. For more information visit: www.StVincentHealth.com/TourdePaul.

St. Vincent Tour dePaul Golf Tournament
The golf tournament will be April 14, 2014 at Chenal Country Club. This will be the eleventh year the St. Vincent has sponsored this tournament. There will be afternoon flights on two courses and a shotgun start at 1330. There will be a 19th Hole
Celebration where the first, second and third place prizes will be awarded for each course. Team fees begin at $1,500 per team
for the four-person scramble or $375 per golfer. Register at www.StVincentHealth.com/TourdePaul.

St. Vincent Tour dePaul 5K
The fifth annual St. Vincent Tour dePaul 5K continues with the popular route from War Memorial Stadium to the Golf Course
in Midtowne through St. Vincent Infirmary campus and finishing at War Memorial Stadium. Contestants will be able to see
themselves finish on the Jumbotron. The entry fee is $25 per runner for early registration and $30 per runner the day of the race.
St. Vincent also offers a “virtual runner” option for $25. The entry fee for children fifteen years and under is $10.
Register at www.StVincentHealth.com/TourdePaul.

St. Vincent Tour dePaul Volunteers Needed
To volunteer for St. Vincent Tour dePaul please contact Fran Webb at [email protected].
Pictures from the
2013 events.
9
ARNA Monthly Meeting
Magnet Source
of Evidence
SE 2 EO
The next ARNA meeting will be April 3, 2014, at St. Vincent Infirmary in the Center for Health
Education at St. Vincent in the Southwestern Bell Room from 1700 to 1830. Dinner will be served.
Speaker: Rhonda Finnie, DNP, APRN, ACNP-BC, RNFA, ARNA President
Topic: “Making the Invisible Visible: The Essential Role of the RN in Care Coordination”
There will be One Contact Hour awarded for the presentation. Meetings are normally held the first
Thursday of each month from 1700 to 1830.
** In order to plan for dinner and educational handouts, RSVP Patti Esmail, MSN-Ed, RN, CCRN, Clinical Nurse Specialist for JSHI, at
[email protected] no later than Monday of the meeting week.**
This educational activity is provided by St. Vincent Health System, an approved provider of nursing continuing education by the Arkansas
Nurses Association (ARNA). ARNA is accredited as an approval body for nursing continuing education by the American Nurses
Credentialing Center’s Commission on Accreditation (ANCC-COA).
Nursing Journal Club
Magnet Source
of Evidence
NK 1 EO
The April Nursing Journal Club meetings will be held April 10, 2014 from 1400 -1500 in the Southwestern Bell Room and
1700-1800 in the Southwestern Bell Room. The facilitator will be Carla Jackson, RN, BCEN, SANE -E, Trauma Coordinator.
The journal article is posted on the SVInsider>>Nursing>>Journal Club>> Hospital Journal Club (top of page).
********************Article to be announced and placed on the SVInsider**************************************
One contact hour will be awarded for all attending. For NCAP requirements, participants may claim one contact hour
(Clinical Expertise Domain) or receive points for attending (Research and Education Domain). NCAP participants who lead
a journal club meeting can claim five points under the Research and Education Domain.
Educational Offerings
Magnet Source
of Evidence
SE 4 EO
Please check the Education Calendar on SVInsider>>Education>>Calendar for the schedule or check LEARN>>Catalog
3/19/14– Basic Critical Care Course, North Auditorium, 0800-1630
4/8/2014– Critical Thinking, Southwestern Bell, 1300-1600
3/19/14– CPI Initial Class, Southwestern Bell, 0800-1400
4/11/2014– PALS Renewal, Southwestern Bell, 1230-1630
3/20/14– Basic Critical Care Course, North Auditorium, 0800-1630
4/14/2014– Basic Dysrhythmia, South Auditorium, 0800-1600
3/21/14– PALS Initial, Southwestern Bell, 0800-1630
4/14/2014- Phlebotomy/Blood Cultures, Path. Conf. Room, 0800-0900
3/24/14– Phlebotomy/Blood Cultures, Path. Conf. Room, 0800-0900
4/14/2014– Critical Thinking, Southwestern Bell, 1400-1700
3/26/2014– Basic Critical Care Course, North Auditorium, 0800-1630
4/16/2014– Basic Dysrhythmia, South Auditorium, 0800-1600
3/27/2014– Basic Critical Care Course, North Auditorium, 0800-1630
4/17/2014– Basic Dysrhythmia, South Auditorium, 0900-1600
3/27/2014– Clinical Coach, Dunkerton, 0800-1600
4/18/2014– Basic Dysrhythmia, South Auditorium, 0800-1200
4/1/2014- Heartsaver CPR, Southwestern Bell, 1400-1600
4/21/2014- Phlebotomy/Blood Cultures, Path. Conf. Room, 0800-0900
4/3/2014– CPI Recertification, Southwestern Bell, 0830-1130
4/23/2014– Rhythm Response, Southwestern Bell, 1400-1600
4/7/2014– Phlebotomy/Blood Cultures, Path. Conf. Room, 0800-0900
4/24/2014– ACLS, Dunkerton, 0730-1800
10
RN Program Timelines
RN Residency Program
* Applications for June 23, 2014 Residency Cohort XVI will be
accepted March 3-18, 2014. Information is available on the
SVInsider under Nursing or at www.stvincenthealth.com.
An online Human Resources application and the RN Residency
application packet must both be submitted to be considered for
the RN Residency Program.
Magnet Source
of Evidence
SE 3EO, SE 5, SE 7, SE 11
UALR Scholarships
* For information go to:
SVInsider >>Education>>UALR
Scholarships or
www.stvincenthealth.com>>careers/
education>>UALR Scholarships
Nursing Schedule Calendar
Schedule Dates
Schedule Available
Sign up Closed
For Exec. Dir.
for Sign-up
Balancing (by Mgr) To Review
NCAP
FY 14 Program
Year began
July 1, 2013
* Start collecting
your data now!
Magnet Source
of Evidence
EP 9
To Staffing
Office
for Review
Final Schedule
Post Date
May 11, 2014- Jun 21, 2014
Mar 31, 2014
Apr 14, 2014
Apr 19, 2014
Apr 21, 2014
Apr 27, 2014
Jun 22, 2014– Aug 2, 2014
May 12, 2014
May 26, 2014
May 31, 2014
Jun 2, 2014
Jun 8, 2014
Aug 3, 2014– Sep 13, 2014
Jun 23, 2014
Jul 7, 2014
Jul 12, 2014
Jul 14, 2014
Jul 20, 2014
PCC Resource Group: An invaluable resource for all Patient Care Coordinators
Date
March 27, 2014
Time
1200-1330
Room
North Auditorium
Topic & Speaker
Cultural Diversity/ Race
Tim Osterholm, VP & Chief People Officer SVHS
May 24, 2014
1200-1330
North Auditorium
Cultural Diversity/ Physical Socio-economics
Tim Osterholm, VP & Chief People Officer SVHS
Unit Coordinator Meetings
The Unit Coordinator Group meets the fourth Wednesday of even numbered months in the Center for Health
Education at SVI. A dial-in number is provided for those located at SVN and SVM to facilitate participation.
This group works to resolve issues and set goals to improve processes at St. Vincent.
PCT, MHT, Monitor Tech Meetings
All PCTs, MHTs, and Monitor Technicians from all units should attend this meeting. Join us as we work to enhance teamwork and
excellence! Techs for SVN and SVM may participate by video conference in the rooms listed below.
April 2, 2014
June 4, 2014
SVI: Large Admin Conference Room
SVN: Teleconference Room*
SVM: Admin. Conference Room*
Innovation Award
Meetings will be held at
1400 & 1730
Magnet Source
of Evidence
NK 4 EO
The Innovation Award is presented to a patient care area in the St. Vincent Health System that has implemented a creative
solution to a problem or has made a positive impact on patient care in an innovative way. Nurses are strong innovators who
improve health care. Innovation Award nominations are made by members of the Patient Care Leadership Council (PCLC) at
the monthly meeting. Nominations may be forwarded to a manager by any employee or may be made by any PCLC member.
PCLC members may self nominate their own area of responsibility.
To find out more information go to: SVInsider>>Nursing>>Recognition
11
NDNQI RN Satisfaction Results
Magnet Source
of Evidence
EP 3 EO
The National Database of Nursing Quality Indicators (NDNQI) RN Satisfaction Survey was completed in October 2013. This is the
only national nursing quality measurement program which provides hospitals with unit-level performance comparison reports which
utilizes state, regional and national information to benchmark. NDNQI’s RN Satisfaction metrics reflect the structure, process and
outcomes of the nursing work environment. NDNQI’s mission is to aid the registered nurse in patient safety and quality improvement efforts by providing research-based national comparative data on nursing care and the relationship to patient outcomes.
Nurses from St. Vincent were asked about salary, teamwork, time for patient care, satisfaction with job, physician appreciation,
nurse manager quality and autonomy. The dark bars are the scores from each facility and the light bars are the NDNQI 2013 mean.
Nursing participation at SVI was 84%, SVN was 84% and SVM was 107%.
T-Score: <40 = low satisfaction
40-60 = moderate satisfaction
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>60 = high satisfaction
NDNQI RN Satisfaction Results
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Magnet Source
of Evidence
EP 3 EO
Professional Certification
Magnet Source
of Evidence
TL 6
What is professional certification? Certification is a voluntary process by which a non governmental body grants time-limited recognition and use of a credential to individuals who
have demonstrated that they have met predetermined and standardized criteria for required
knowledge, skills or competencies. The credentials awarded validates specialized knowledge,
enhances professional credibility and indicates a level of clinical competence. National nursing
certifications promote recognition from peers and other health professionals. Certified nurses are
not only in demand, they also are raising the stature of the nursing profession.
Nursing News will begin featuring a nationally certified nurse each month. This month’s nurse is
Margaret Treanor, RN, RNC-OB. Margaret started working at St. Vincent in 1992 and received
her certification in obstetrics. She currently works in Labor & Delivery. When asked why she
aspired to receive her certification she stated that she “wanted to further her education, and by
studying, gain an increase in knowledge.” Margaret prepared for the certification exam by
attending a workshop in Las Vegas and studied an obstetrics certification guide. Margaret feels she has a strong knowledge
base as a result of the certification process and is a reliable source for her peers. “I am encouraging others in my departme nt
to get their certification by building a binder of topics to study for the exam. I feel like I have more of a voice in my pra ctice
since becoming certified. Also, being certified shows a desire to become more of a professional leader in obstetrics.” Some
advantages to having a certification at St. Vincent are the sense of pride, fulfillment, empowerment and personal satisfactio n.
Being certified shows a dedication to a field of practice and that dedication is recognized and appreciated at St. Vincent.
Some examples of certification are:
Certified Emergency Nurse (CEN)
American Organization of Nurse Executives (CNML)
Oncology Certified Nurse (OCN)
Nursing Professional Development (NPD-BC)
American Association of Critical -Care Nurses (CCRN)
Association of Operating Room Nurses (AORN)
Critical Care Certification (CCRN)
Certified Nurse in the Operating Room (CNOR)
Any Registered Nurse interested in becoming certified can search the American Nurse’s Credentialing Center (ANCC)
website for certifications. St. Vincent will reimburse for the cost of the certification if you successfully pass the exam. I t’s
outlined at the following location: SVInsider>>Human Resources>>Policies & Procedures>>Miscellaneous>>How do I get
reimbursed for a certification?
Relationship-Based Care
Magnet Source
of Evidence
TL 1 EO
St. Vincent’s professional practice model is relationship-based care. This model emphasizes the development of collaborative relationships as the foundation to provide quality care. Each month a different nursing unit will be featured in Nursing News. They will
be tasked with describing how they actively practice relationship-based care.
The first units to be featured are SVI_5E and SVI_NSICU. Relationship-based care is alive and well on these neuro units. Niki
Miner, BSN, RN, CNRN, Nurse Manager, stated that her units have “caring and healing environments that focus on the patients
and families.” The patient population these units serve have longer lengths of stay typically. This allows the staff to get to know
the patients and families well and have personal connections with them.
Aphasia is a common problem seen with neuro patients. Staff developed a communication board that allows aphasic patients to
point to pictures or words. The patients are now able to express needs and feelings. It is important that patients participate in their
care and make decisions about their care whenever possible. This goal can be realized due to staff ingenuity.
These units try to not use restraints. The staff utilize alternatives as often as possible. Niki shared an example of how alternatives
have been used. There was a patient that kept throwing pillows at the staff. Instead of restraining him, staff kept him busy with
activities that required him to use his hands like folding towels. No more pillows were thrown! Healthcare workers frequently have
get creative to meet the needs of the patients and to provide quality care. SVI_5E and SVI_NSICU care for their patients as individuals and build relationships with them and that is what they believe relationship-based care is all about.
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Magnet Source
of Evidence
EP 7EO
Core Measure Education
Magnet Source
of Evidence
EP 21 EO
Surgical Care Improvement Project (SCIP)
Post-operative complications account for 22% of preventable deaths that occur in hospitals.
Patients that develop surgical site infections:
* have twice the mortality
* are 60% more likely to spend time in intensive care
* are five times more likely to be readmitted
* are twenty times more likely to have deep vein thrombosis (DVT) and/or pulmonary embolus (PE)
To prevent some of the above complications, surgical patients should receive prophylaxis for venous thromboembolism within
24 hours of surgery end. Patients that have been on beta blockers prior to admission should continue to receive beta blockers
in the peri-operative period. Recommended antibiotics should be given within one hour prior to surgery start and discontinued
within 24 hours after surgery end. Urinary catheters should be removed on post-operative day 1 or post-operative day 2. Hair
removal prior to surgery should be performed with clippers and not razors. Patients’ temperatures should be maintained within
a normal range during the operative and post-operative period. Cardiac patients should have blood glucose levels monitored
closely and started on insulin if the blood glucose levels warrant. On post-operative day one and post-operative day two at
0600, the cardiac patient’s blood glucose should be < 200mg/dL. If any of the above are not accomplished, the physician has
to document why evidence-based practice was not followed.
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Magnet Source
of Evidence
TL 1 EO
Congress Update
The St. Vincent Health System Professional Nursing
“Congress” did not meet March 4, 2014 due to
inclement weather.
Magnet Source
of Evidence
SE 1EO, EP 16
For more information, go to the Congress web page (SVInsider > Nursing >
Congress) or talk to your unit council chair.
Available information includes:
 A summary of Congress meetings (posted within one week following the
meeting)
 Attendance and voting rosters
 The Congress schedule
 The current Congress / Council agendas (posted two weeks prior to
meeting)
 Agenda Item Requests
 A copy of the current Congress information packet
You can stay informed by visiting the Congress web page regularly! If you
have any questions, ask your Unit Council Chair!
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Important Congress Information
Did you know?
Anyone can turn in an Agenda Item
Request. Complete the form and
submit it to Patsy Wallace via the
Congress email box at
[email protected]
or Congress in the Outlook address
book. The form can be found on the
SVInsider>>Nursing>>Congress.
Complete the form and provide the
requested supporting information.
Patsy Wallace will be glad to assist you
if you have questions or need guidance.
You may contact her at 501-552-3751
or by email at
[email protected].
ACLS and BLS Course Instructions
IMPORTANT TIP: Plan ahead and don’t wait until your certification expires!
ONLINE Advanced Cardiac Life Support (ACLS)
ACLS Renewal with HeartCode® ACLS







Log in to LEARN
Click on 'Catalog'
In the search box type ACLS and click 'search'
Click on ACLS-provider renewal (online HeartCode® ACLS)
Click 'show class schedule'
Click 'register' for the month you wish to take the course.
THERE IS NO ACTUAL DATE OF CLASS TO ATTEND the
course is online and not in a classroom.
You will be assigned Heart-Code® ACLS Part 1 and HeartCode® ACLS Part 2 and 3. It may take 24 to 48 hours for the
assignment to be viewable to you in LEARN.
Complete the online cognitive portion of HeartCode® ACLS
Part 1. Email Patsy Wallace, BSN, RN, CURN, at
[email protected] or call 501-552-3751 to schedule
your skills check off which should take approximately 15-30
minutes.
IMPORTANT: You have 60 days from the time you open Part One
of either ACLS or BLS to complete your check off! If you do not
complete the course within the 60 day period, the license will expire
and you will not be able to complete your course check off!
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Heart Code BLS
Three steps are required to renew BLS with HeartCode.
STEP 1: Log into LEARN>Catalog>BLS in search
box>click search> BLS provider renewal (online HeartCode BLS)>Show class schedule>Register for your
selected class>verify class date.
THERE IS NO ACTUAL CLASS TO ATTEND. You will
be assigned HeartCode BLS Part I and Part 2.
REMEMBER it may take 24 to 48 hours for the
assignment to be viewable in LEARN. Complete the
online cognitive portion, HeartCode BLS Part 1. This
portion will take approximately one hour to complete.
Print the certificate after completing the course and
bring it with you to the skills lab in the Education
Department.
STEP 2: HeartCode BLS Part 2 is done on LEARN with
manikins in the Skills Lab located on the first floor in
the Education Department at St. Vincent Infirmary.
Part 2 skills demonstration is self-directed using a voice
-assisted manikin. Completion time is approximately
15-30 minutes. Call Patsy Wallace, BSN, RN, CURN,
Clinical Nurse Educator, at 501-552-3751 to schedule
Part 2 skills check off or email
[email protected].
STEP 3: You will receive your BLS card at the time of
completion of the course. At that time your BLS card is
faxed to the Human Resources Department.
Magnet Source
of Evidence
EP 19 EO
A safety story is published and distributed each month to share knowledge and lessons learned from events that have occurred. To review
monthly safety stories: ask your manager or unit council representative, go to the SVInsider and click on the Safety First link, or read in it
the Nursing News.
Before safety stories are shared and distributed, the Safety/Quality Council reviews them and ensures that patients, employees,
physicians, other individuals involved in the event and the department where the event occurred remain confidential. If you have a safety
story you would like to share, please contact: Health Schmiegelow, JD, Administrative Director of Risk Management at 552-3913.
PFAC Recognition Program
SVI Patient Family Advisory Council (“PFAC”) has implemented a program to recognize an employee on a quarterly basis for
reporting a near miss safety event. The reporting of such events is critical to preventing mistakes and errors that reach individuals
and cause significant harm.
As part of PFAC’s recognition program, the Safety/Quality Council of Congress (the “Council”) will select five to ten events from
those submitted to send to PFAC. Below are two events that were submitted.
Near Miss Safety Event #1
There were two patients in the hospital at the same time with the same first and last name. A physician made entries in the medical
record of “CW1” and wrote physician orders for a procedure for “CW1”, but intended to make entries and write orders for a
procedure for “CW2.” The physician realized the mistake, the correct “CW” was located in the hospital and the orders made on the
incorrect “CW” were discontinued. The correct “CW” was scheduled for the procedure.
Had this mistake not been caught, the wrong patient could have had a procedure that was unnecessary and potentially life-altering.
By paying attention to detail and practicing self-checking with STAR, many mistakes can be prevented.
Focus on the details at hand to prevent unintended errors. Practice self
-checking with STAR = Stop, Think, Act, Review
Near Miss Safety Event #2
From a previous admission, a nurse entered a patient’s allergies to Tetanus and Novocaine as a free text. Free text do not flag the
pharmacists. Upon readmission, no allergies showed up for this patient. If medications are not entered in the proper location where
pharmacy can see them, no alerts will occur if an allergy causing medication is scanned and given. Luckily, no medications that the
patient was allergic to were ordered or given.
Always ask a patient if he/she is allergic to any medications prior to administering any medicine. Pay close attention to details, and
have a questioning attitude. These techniques can help prevent errors from occurring.
Focus on the details at hand to prevent unintended errors. Practice self
-checking with STAR = Stop, Think, Act, Review
Think it through. Validate and Verify.
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Tying St. Vincent Work to Magnet
Magnet Program Sources of Evidence:
Transformational Leadership (TL)
TL 1EO– Nursing’s mission, vision, values and strategic plan align with the organization’s priorities to improve the organization’s
performance.
TL 5– Nurse leaders lead effectively through change.
TL6– The CNO advocates for organizational support of ongoing leadership development for all nurses, with a focus on mentoring
and succession planning.
TL 7– Nurse leaders, with clinical nurse input, use trended data to acquire necessary resources to support care delivery system(s).
Structural Empowerment (SE)
SE 1EO– Clinical nurses are involved in interprofessional decision-making groups at the organizational level.
SE 2EO– The healthcare organization supports nurses’ participation in local, regional, national or international professional organizations.
SE 3EO– The organization supports nurses’ continuous professional development.
SE 4EO– Nurses participate in professional development activities designed to improve their knowledge, skills and/or practices in
the workplace. Professional development activities are designed to improve the professional practice of nursing or patient outcomes,
or both. May include interprofessional activities.
SE 5– Nursing education opportunities are provided for those interested in a nursing career.
SE 7– The organization facilitates the effective transition of registered nurse and advanced practice registered nurses into the work
environment.
SE 9– The organization supports nurses’ participation in community healthcare outreach.
SE 10EO– Nurses participate in the assessment and prioritization of the healthcare needs of the community.
SE 11– Nurses are recognized for their contributions in addressing the strategic priorities of the organization.
Exemplary Professional Practice (EP)
EP 3 EO– Unit or clinic level nurse (RN) satisfaction data outperform the mean or median of the national database used.
EP 6– Nurses incorporate regulatory and specialty standards/guidelines into the development and implementation of the care delivery system.
EP 7EO– Nurses systematically evaluate professional organizations’ standards of practice, incorporating them into the organization’s
professional practice model and care delivery system.
EP 9– Nurses are involved in staffing and scheduling based on established guidelines, such as ANA’s Principles for Nurse Staffing,
to ensure that RN assignments meet the needs of the patient population.
EP 10—Nurses use trended data in the budgeting process, with clinical nurse input, to redistribute existing nursing resources or
obtain additional nursing resources.
EP 11EO– Nurses participate in recruitment and retention assessment and planning activities.
EP 16– Nurse autonomy is supported and promoted through the organization’s governance structure for shared decision-making.
EP 19EO– Nurses are involved in the facility- or system-wide approach focused on proactive risk assessment and error management.
EP 20EO—Clinical nurses are involved in the review, action planning, and evaluation of patient safety data at the unit level.
EP 21EO—Nurses are involved in implementing and evaluating national or international patient safety goals.
EP 22EO– Unit– or clinic-level nurse-sensitive clinical indicator data outperform the mean or median of the national database used.
New Knowledge, Innovations, and Improvements (NK)
NK 1EO-The organization supports the advancement of nursing research.
NK 2– Nurses disseminate the organization’s nursing research findings to internal and external audiences.
NK 3– Clinical nurses evaluate and use evidence-based findings in their practice.
NK 4EO– Innovation in nursing is supported and encouraged.
NK 5EO– Nurses are involved with the design and implementation of technology to enhance the patient experience and nursing
practice.
NK 6EO– Nurses are involved in the design and implementation of work flow improvements and space design to enhance nursing
practice.
Sources of Evidence from ANCC 12/2013 Magnet Manual.
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2013 Achievements Celebration
Magnet Source
of Evidence
SE 11
St. Vincent Health System had many achievements in 2013. Celebrations of these achievements took place February 14, 2014 at St.
Vincent Infirmary, St. Vincent North, and St. Vincent Morrilton. Employees were treated to cake and punch and given St. Vincent T
-shirts and stadium cups.
All campuses can boast about special achievements and recognition received from the community and quality organizations throughout 2013. St. Vincent Infirmary achieved Magnet ® status. SVI is the first hospital in Arkansas to accomplish this status. U.S.
News & World Report named SVI the Best Hospital in Arkansas and the region. Arkansas Business readers named St. Vincent Best
Hospital. St. Vincent North received the Readers Choice Award by the North Little Rock Times. St. Vincent Morrilton earned the
Arkansas Foundation for Medical Care ‘Quality Award’ as the best hospital in the state for quality care. SVM also applied for
ANCC Pathways to Excellence® status during 2013.
If all the above achievements weren’t enough, St. Vincent celebrated 125 years of providing quality care to Arkansans while
nurturing the healing ministry of Jesus Christ. Sister Michaela Duke, Administration of St. Vincent in 1954, stated , “Our basic
philosophy ….the patient comes first!” The Core Values of Reverence, Integrity, Compassion and Excellence and the philosophy of
Sister Micheala have remained at the forefront of all services St. Vincent provided in the past and will continue to provide in the
furture.
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