request for proposals
Transcription
request for proposals
REQUEST FOR PROPOSALS ------------------------------------------------------------------ RFP # 1586 Notice is hereby given that sealed proposals will be received by the City of Culver City, California, for furnishing the following: Culver City: SmartBus System Project In strict accordance with the Specifications on file in the office of the CULVER CITY PURCHASING DIVISION, 4343 Duquesne Avenue, Culver City, California, 90232. Copies of specifications and proposal documents may be obtained from the City’s website at http://www.culvercity.org/cityhall/information/bidding-contract-opportunities on or after January 29, 2016. One original, one electronic, and ten copies of the proposal must be submitted to the CITY CLERK in a sealed envelope at CITY HALL, 9770 Culver Boulevard, Culver City, California, 90232, not later than 3:00 p.m. on Thursday, March 17, 2016, at which time they will be publicly opened at the City Clerk’s Counter on the first floor of City Hall. Facsimile proposals will not be accepted. Any vendor may withdraw their proposal, without obligation, at any time prior to the scheduled closing time for receipt of proposals. A withdrawal will not be effective unless made personally or by telephonic notification received prior to the closing date. Proposals may later be referred to the City Council for appropriate action. The City reserves the right to reject any or all proposals as the best interests of the City may dictate. By: ___________________________________ Martin Cole, City Clerk Published in The Culver City News on January 28, 2016. REQUEST FOR PROPOSALS For CULVER CITYBUS: SMARTBUS SYSTEM PROJECT RFP #1586 January 2016 City of Culver City TRANSPORTATION DEPARTMENT 9770 Culver Boulevard Culver City, CA 90232-0507 Culver CityBus: SmartBus System Project RFP #1586 I. REQUEST SUMMARY The Transportation Department of the City of Culver City (the City) is seeking proposals from qualified firms to provide a fully functional and complete CAD/AVL system with BSP functionality and a real-time arrival information system called SmartBus System (SBS) which will include, at minimum, the features listed below: 1. CAD/AVL System 2. Interface to Culver City voice radio system 3. Cellular data communication system and backup data radio system 4. Onboard BSP processing 5. Interface to the OnStreet Rapid BSP and Citywide BSP systems. 6. Real-Time Arrival Predictions; 7. Interactive Voice Response; 8. LED signs at major bus stops, and LCD monitors at selected locations; 9. Webpage 10. Text Response 11. Application development for various platforms (iOS, Android, etc). The selected firm will be responsible for providing services in accordance with the Scope of Services outlined in the proposal. These projects are subject to change based on the needs and directions of the City and funding availability. The City reserves the right to divide the contract award between the most qualified proposers as it deems necessary and serving the best interests of the City. II. INTRODUCTION A. Community Profile The City of Culver City (City) is a charter city incorporated in 1917. The City is governed by a five-member City Council whose members are elected at large and operates under a Council/City Manager form of government. Culver City is a full-service city located in the western area of Los Angeles County, generally situated north of Los Angeles International Airport, southeast of Santa Monica, south of Beverly Hills and southwest of West Hollywood. The City is approximately five square miles with a residential population of approximately 40,000. The total adopted budget for FY 2015-16 is approximately $224 million, of which $107 million is General Fund. CITY OF CULVER CITY Page 1 RFP NO. 1586 B. Background The overall mission of Culver CityBus is to provide efficient and effective transportation services and high quality, equipment maintenance services to the City of Culver City. To accomplish this mission, Culver CityBus is implementing the SmartBus System and interface to the On-street Rapid BSP and Citywide BSP systems. Culver CityBus serves approximately 6 million riders annually on eight bus lines that include an express service line called the rapid 6. The CCB service area encompasses 33 square miles that include the Westside communities of Century City, Culver City, Mar Vista, Marina del Rey, Palms, Rancho Park, Venice, West Los Angeles, Westchester, and Westwood. CCB provides service runs bounded by the MTA Green Line and LAX to the south, UCLA to the north, Fairfax Ave. to the east, and Venice Beach to the west. CCB lines currently interconnect with MTA and Santa Monica's Big Blue, Gardena Municipal Bus Lines, and Torrance Transit System bus routes, and the MTA Green Line and Expo Line. CCB currently has a fleet of 54 New Flyer buses that will be expanded to 60. CCB currently uses an OrbCAD CAD/AVL system to manage its bus fleet. The system was recently upgraded to version 13.55. The bus build used for the onboard systems is version 13.26. CCB does not have scheduling software but their schedules are created by CCB’s consultant CSched in Hastus format. OrbCAD includes the following components: Computer-aided dispatch (CAD) and GPS-based Automatic Vehicle Location (AVL) Interface to Culver City’s voice radio system Data radio system Automatic Passenger counting Next stop automated vehicle annunciation Mobilview Digital Video Recording system Interface with the farebox and headsign WLAN in the bus yard C. General RFP Submittal Information The City’s ITS Consultant and designated staff will evaluate proposals received. During the review process, the City reserves the right, where it may serve the City’s best interest, to request additional information or clarification from those that submit proposals, or to allow corrections of errors or omissions. Any and all changes in the RFP will be made by written addendum, which shall be issued by the City to all prospective Proposers who have been issued or obtained copies of the RFP from the City’s website CITY OF CULVER CITY Page 2 RFP NO. 1586 The City reserves the right to retain all proposals submitted. Submission of a proposal indicates the Proposer’s acceptance of the conditions contained in this RFP, unless clearly and specifically noted in the proposal submitted and confirmed in the contract between the City and the Proposer selected. The preparation of the proposal will be at the total expense of the Proposer. There is no expressed or implied obligation for the City to reimburse responding Proposers for any expense incurred in the preparation of proposals in response to this request. All proposals submitted to the City shall become properties of the City and will not be returned. The City reserves the right to reject any or all proposals, in whole or part, to waive any informality in any proposal, and to accept the proposal which, in its discretion, is in the best interest of the City. To be considered, Proposers must send one original, one electronic (searchable PDF copy of entire proposal), and ten (10) hard copies of their proposal in a sealed envelope with the name of the company submitting the proposal and the title of “Culver City: SmartBus System Project ” to: City of Culver City City Clerk 9770 Culver Blvd. Culver City, CA 90232 All hardcopies of the proposal need to be in color. For a complete list of the City’s RFP submittal terms and conditions, legal statements, and insurance requirements, please refer to “Exhibit B” attached hereto. D. RFP Questions Questions with regard to this RFP should be submitted by e-mail to Diana Chang, Senior Management Analyst/Transportation Planner, at [email protected] by February 18, 2016. To receive updates including addendums and responses to questions, all proposers must sign up to receive Bid Notices via GovDelivery (https://service.govdelivery.com/accounts/CACULVER/subscriber/new). E. Mandatory Pre-Proposal Conference A mandatory pre-proposal conference will be held at Culver City Transportation Department Facility at 4343 Duquesne Ave., Culver City, CA 90232 on February 10th, 2016 at 2:00 PM (PST). CITY OF CULVER CITY Page 3 RFP NO. 1586 E. Schedule The City reserves the right to make changes to the below schedule, but plans to adhere to the implementation of this bid process as follows: RFP released: Mandatory Pre-Proposal Meeting Deadline for receiving questions: Response to questions: Proposals due: Finalists selected: Presentations/Interviews: Site Visits (if deemed necessary): BAFO released BAFO due Contractor selected: January 29, 2016 February 10, 2016 @ 2pm PST February 18, 2016 March 3, 2016 March 17, 2016 @ 3:00pm PST March 31, 2016 Week of April 11, 2016 Week of April 18 and April 25, 2016 May 6, 2016 May 13, 2016 @ 3:00 PST May 27, 2016 III. SCOPE OF SERVICES The City intends to obtain service from qualified firm(s) to develop and install a SmartBus System (SBS) that uses intelligent transportation system (ITS) technology to provide a bus fleet operations management tool, disseminate time of arrival information to travelers and provide Onboard Bus Signal Priority functionality. The Contractor shall design, furnish, install, test, and make operational the SmartBus System. The Contractor shall integrate SBS with Culver City’s voice radio system, upgrade the data radio system, implement a cellular data communication system, Culver City databases and external IT systems as specified in the technical specifications. The Contractor shall provide supporting documentation, training, and technical support, as specified in the attached Technical Specifications. Unless otherwise expressly agreed to in writing, the Contractor shall be responsible for all acts, tasks, equipment, system components, CDRLs, and services required to provide Culver CityBus with a turnkey SBS that is fully functional in accordance with the Contract and Technical Specifications, whether or not such Work is specifically identified within this Agreement and the Technical Specifications. Following its acceptance, the SBS shall be placed into service utilizing a careful, controlled cutover procedure so as not to affect Culver CityBus’ operations. Upon acceptance of SBS by Culver CityBus, the Contractor shall provide 2 years of warranty. The Project is subject to change based on the needs and directions of the City and funding availability. The selected Contractor shall work with OnStreet BSP Contractor to make the Rapid CITY OF CULVER CITY Page 4 RFP NO. 1586 BSP and Citywide BSP systems fully operational. The selected firm(s) will assign a Project Manager who will perform all necessary tasks associated with developing and implementing SBS, and the scope of work include, but is not limited to, the following: 1. Conduct planning and developing activities associated with the implementation of SBS; 2. Provide detailed lists of all required components for SBS; 3. Gather, check, and confirm all information required for the implementation of the SBS; 4. Make the SmartBus system fully operational 5. Work with the OnStreet BSP Contractor to make the BSP systems fully operational; 6. Maintain and update project schedules and timelines; 7. Conform to FTA and Metro grant management requirements. The FTA grant management requirements may include FTA Circular 5010.1D (see Exhibit C); 8. Prepare all necessary installation drawings for approval by CCB and Culver City’s Public Works. 9. Manage the development, implementation, testing and acceptance of SBS deliverables; 10. Develop, facilitate, and put in place a training plan, knowledge transfer plan, and maintenance plan for maintenance, operation, and administrative staff to ensure that City staff are able to operate, maintain, and support SBS. 11. Maintain proper records and documentations required for training, maintenance, and grant management/audit purposes; 12. Conduct field work required for SBS; 13. Develop regular project status reports to be provided to Culver CityBus staff and participating departments/agencies; 14. Complete monthly billing documents for submission to Culver CityBus; and, 15. Coordinate project close-out. The Project Manager must be accessible during regular business hours during the contract period and be available on-site, as necessary and as requested. See Exhibit A for additional scope and technical specifications. IV. PROPOSAL OUTLINE TO BE SUBMITTED The proposal shall be organized and submitted with the following elements: A. Cover page B. Table of contents C. Executive summary CITY OF CULVER CITY Page 5 RFP NO. 1586 Provide a brief summary describing the proposer’s ability to perform the work requested, a history of the proposer’s background and experience providing services, the qualifications of the proposer’s personnel to be assigned to this project, any subcontractor, sub consultants, and/or suppliers and a brief history of their background and experience, and any other information called for by this request for proposal which the proposer deems relevant, including restating any exceptions to this request for proposal. This summary should be brief and concise to apprise the reader of the basic services offered, experience and qualifications of the proposer, staff, subcontractors, and/or suppliers. D. Questionnaire/Response to Scope of Services Proposer shall provide responses and information to fully satisfy each item in the Questionnaire. Each question item should be presented before the proposer’s response. E. Attachments Proposer shall provide a compliance matrix to indicate compliance or noncompliance with each requirement in the Technical Specifications. V. QUESTIONNAIRE A. Company and General Information 1. Company name and address. 2. Letter of transmittal signed by an individual authorized to bind the respondent, stating that the respondent has read and will comply with all terms and conditions of the RFP. 3. General information about the primary contact who would be able to answer questions about the proposal. Include name, title, telephone number and email address of the individual. B. Qualifications and Experience of the Firm(s) 1. Describe your firm’s history and organizational structure. Include the size of the firm, location of offices, years in business, organizational chart, name(s) of owner(s) and principal parties, and number and position titles of staff. 2. What is the primary business of the parent company and/or affiliates? 3. Which office(s) of your organization will have primary responsibility for managing this account? List the members of your team who will be responsible for providing the services and for ongoing support. CITY OF CULVER CITY Page 6 RFP NO. 1586 4. What is your firm’s experience implementing CAD/AVL systems, real-time information systems for transit passengers and providing onboard BSP functionality using a SmartBus approach? Include a list of similar projects completed and references, including the number of projects, scope of service, and status of projects. 5. Comment on other areas that may make your firm(s) different from your competitors. Provide the requested forms. 6. C. Qualifications and Experience of Proposed Project Team 1. Describe the qualifications of staff proposed for the assignment, position(s) in the firm and subcontractor firms (if any), and types and amount of equivalent experience. Be sure to include any municipal agencies they have worked with in the past three years and their level of involvement. A description of how overall project management will be provided should be included. 2. Identify and provide the resume(s) of the personnel who will be assigned to this project. D. Questions/Response to Scope of Services 1. Describe the methods by which your firm will fulfill the services required in the Scope of Services and in the Technical Specifications. 2. Provide a statement of the service(s) that differentiate your firm from other respondents. 3. Provide a compliance matrix to the requirements in the Technical Specifications indicating Compliance or Non Compliance. 4. Although the specifications in the requirements section represent the City's anticipated needs, there may be instances in which it is in the City's best interest to permit exceptions to specifications and accept alternatives. It is extremely important that Firms make very clear where an exception is taken to the specifications and how alternatives will be provided. Therefore, exceptions, conditions, or qualifications to the provisions of the City's specifications must be clearly identified as such, together with the reasons, and inserted in this section of the proposal. If the Firm does not make it clear that an exception is taken, the City will assume the proposal is responding to and will meet the specification as written. CITY OF CULVER CITY Page 7 RFP NO. 1586 E. Fees 1. Provide your fees for the proposed SmartBus System and options in the price sheets that are attached in Exhibit D 2. Provide your fees for all options in the price sheets. . F. References List the name, address and telephone number of references from at least three (3) recent similar projects. Include a brief description of the work provided for each reference. California municipal or county projects are preferred. You may offer more than three recent similar projects if desired. The references should include the start date of the project and the date of completion for each project. G. Implementation Schedule Include a detailed implementation schedule with an estimated start date of June 27, 2016 and note key project milestones and timelines for deliverables. Identify any assumptions used in developing the schedule. H. Certificate(s) of Insurance The City will require the successful proposer to provide Certificates of Insurance evidencing required coverage types and the minimum limits. See Exhibit B for more information on the City’s insurance requirements. I. Business Tax Certificate The proposing firm does not require a Culver City business tax certificate to respond to this RFP. However any successful proposer will be required to acquire a Culver City Business tax certificate during the contracting process. The certificate will have to be renewed each year during the contract. VI. EVALUATION OF PROPOSALS Proposals will be judged on the Proposer’s ability to provide services that meet the requirements set forth in this document. The City reserves the right to make such investigations as it deems necessary to determine the ability of the Proposer to provide services meeting a satisfactory level of performance in accordance with the City’s requirements. Interviews and presentations by one, several, or all of the Proposers may be requested by evaluators if deemed necessary to fully understand and compare the CITY OF CULVER CITY Page 8 RFP NO. 1586 Proposer’s capabilities and qualifications. The adequacy, depth, and clarity of the proposal will influence, to a considerable degree, its evaluation. The technical proposals will first be evaluated by using the Minimum Requirements criteria. The minimum qualifications will be an initial cutoff point for assessing minimum levels of financial capabilities. Compliance with each standard is required. The Minimum Requirements will be evaluated on a Pass/Fail basis. A single Fail score on any of the Minimum Requirements shall render the proposal as not acceptable and eliminated from further consideration. Proposers shall include a section in their proposals to specifically demonstrate each of the following requirements are met. The Minimum requirements are: 1) Proposer shall have completed two (2) implementations of CAD/AVL systems with traveler information subsystems similar to Culver CityBus' SBS that include time of arrival prediction, website development, smartphone app development, and traveler information signs deployed at bus stops, in the past five years. 2) Proposer shall have completed one (1) implementation of a BSP system that utilized a SmartBus approach to determine if priority is needed and to transmit a priority request message. 3) Proposer shall demonstrate the ability to finance at least one million dollars as evidenced through financial documentation or letter of credit availability. 4) Proposer shall demonstrate the ability to secure the requisite performance and Subcontractor Payment Bonds. Proposals meeting the minimum technical requirements shall be evaluated according to the following evaluation criteria. PROPOSAL EVALUATION CRITERIA TECHNICAL CAPABILITIES a. CAD Features b. Schedule import and other data imports c. Onboard Vehicle System d. Video System, UFS, RIITS Interface e. Reports f. Website g. Traveler Information System Signs and Monitors h. IVR i. SMS j. API, External Interfaces k. Manuals and Training l. BSP Functionality m. System Design CITY OF CULVER CITY Page 9 RFP NO. 1586 MANAGEMENT APPROACH j. Project Experience from Similar Projects k. Assigned Personnel Project Experience, Proposed Staffing Levels l. Proposed Schedule, Schedule performance on Previous Projects m. Proposed Onsite Presence n. Warranty, Warranty Support, Quality Control PRICE * o. Project Budget and Pricing* * Note – Price will not constitute the sole determining factor for project award. The Proposals that have met the minimum technical requirements will be rated according to their completeness and understanding of CCB’s needs, conformance to the requirements of the technical specifications, prior experience with comparable proposals, financial capabilities, implementation schedule, and cost. This evaluation may, at CCB's discretion, be augmented by verbal or written requests for clarification, or additional information as necessary to determine whether the technical requirements can be met. The CCB staff will use the criteria listed above in determining which proposal best meets the needs of the City. The CCB shall be the sole determiner of suitability to the City’s needs. A. Best and Final Offer (BAFO): Due to the complexity of the proposed SBS, the great number of potential suppliers in the marketplace and great number of products available, the need for continuity with existing systems, and the ease of maintenance and service; it may be impossible to determine the winning bidder based solely on the submission of the proposal required herein. Therefore, at the CCB’s discretion, no more than four (4) finalist proposers will be invited for further discussions and technical interviews. These discussions and interviews may result in changes in design, component lists, and costs. At the CCB’s discretion, CCB may request the finalist proposers to submit a Best and Final Offer (BAFO). The BAFOs will be evaluated using the Evaluation Criteria list above. The CCB will then determine the final, winning proposer based on the discussions, interview, and BAFO. B. Errors and Omissions: The Proposer will not be allowed to take advantage of any errors and/or omissions in these instructions and specifications or in the Proposer’s specifications submitted with its proposal. Full instruction will always be given when errors or omissions are discovered. CITY OF CULVER CITY Page 10 RFP NO. 1586 C. Proposer’s Examination of Requirements: The proposer is required to examine carefully the CCB and Culver City sites, investigate the conditions to be encountered, review the RFP instructions and information from this document and the Technical Specifications. Submission of a proposal will be considered prima facie evidence that the proposer has made such examination. D. The Contract: The Proposer to whom the award is made will be required to enter into a written contract with the City of Culver City in the form attached (Exhibit E). A copy of this notice inviting proposals, and the proposer’s accepted proposal will be attached to and become a part of the contract. All services supplied by the Contractor shall conform to the applicable requirements of the City Charter, City Ordinances, and State or Federal Law covering Labor and Wages, as well as conforming to the specifications contained herein. In case of default by the Contractor, the City reserves the right to procure the articles or services from other sources and to hold the Contractor responsible for any excess cost incurred by the City hereby. E. Payment Milestones Payment Milestones for the SBS Project will be based upon the amount of work completed, and will be as follows: Completion of Preliminary Design Review Completion of Final Design Review Completion of Factory Acceptance Test Completion of Onboard SBS CFA Tests Completion of BSP CFA Tests Completion of NCCB CFA Test Completion of Onboard Installations Release of Website Deployment of IVR Deployment of SMS Response Deployment of Traveler Information Signs Completion of Reports Completion of System Acceptance Test Completion of Close Out Completion of Warranty 5% 5% 5% 5% 5% 5% 10% 10% 5% 5% 10% 3% 10% 10% 7% F. Term of Agreement: The term of the agreement will be for a period not to exceed two (2) years. CITY OF CULVER CITY Page 11 RFP NO. 1586 G. Suspension of Procurement: City may suspend, in writing, all or a portion of the procurement of materials or services pursuant to this agreement, in the event unforeseen circumstances make such procurement impossible or infeasible, or in the event City should determine it to be in the best interest of City to cancel such procurement of services or materials. In the event of termination, the Contractor shall perform such additional work as is necessary for the orderly filing of documents, and closing of the SBS project. Contractor will be compensated for the terminated procurement on the basis of materials or services actually furnished or performed prior to the effective date of termination, plus the work reasonably required for filing and closing. H. Time for Completion and Liquidated Damages: Total project timeframe is estimated to be 24 months; CCB estimates that Traveler Information System and the BSP portion of the project will commence in approximately month 18. Proposer shall specify project timeline and duration with proposal submission. Since this portion of the project will be co-funded by L.A. Metro, it will be important for the Proposer to meet the timeline for the installation and completion of the Traveler Information System and BSP portion of the Project. Liquidated damages apply to the Traveler Information System and Bus Signal Priority portion of the Project. Proposers are encouraged to ensure they are in direct communication with CCB, notwithstanding unforeseen delays in product delivery, services or technical requirements of meeting the specifications of this section and reaching mutual consensus, liquidated damages of $250/per-day will be implemented. It is hereby understood and mutually agreed, by and between the Proposer awarded the contract and the City, that the date of beginning and the time for completion as specified in the contract of work to be done hereunder are essential conditions of this contract; and it is further mutually understood and agreed that the work embraced in this contract shall be commenced on a date to be specified in the Notice to Proceed, (NTP) and shall be fully completed within 24 calendar months. Optional installations shall be subject of negotiation and may be exercised up to 5 years after NTP at the City’s discretion. The installation time is an important evaluation criteria. The Contractor agrees that said work shall be performed regularly, diligently, and uninterrupted so that the rate of progress will ensure full completion thereof within the time specified. It is expressly understood and agreed, by and between the Contractor and the City, that the time for the completion of the work described herein is a reasonable time for completion of the same, taking into consideration the average climatic range and usual industrial conditions prevailing in this locality. It is very important for the successful Proposer to meet the agreed upon Final Design Review (FDR), SBS Installations, and System Acceptance dates, within 45 days, as CITY OF CULVER CITY Page 12 RFP NO. 1586 stipulated in this solicitation, the Proposer/Contractor does hereby agree, as a part consideration for the awarding of this contract, ensure that this timeframe will be adhere to. It is further agreed that time is of the essence of each and every portion of this Contract wherein a definite and certain length of time is fixed for the performance of any act whatsoever; and where under this Contract additional time is allowed for the completion of any work, the new time limit fixed by such extension shall be of the essence of this contract. However, the Proposer shall not be charged with liquidated damages or any excess cost where the City determines that the Contractor is without fault and the Contractor's reasons for the time extension are acceptable to the City; or, when the delay in completion of the work is due: To any preference, priority or allocation order duly issued by the Government; To unforeseeable cause beyond the control and without the fault or negligence of the Contractor, including but not restricted to, acts of God, acts of the public enemy, acts of the City of Culver City, acts of another Contractor in the performance of a contract with City of Culver City, fires, floods, epidemics, quarantine restrictions, strikes, freight embargoes, and severe weather; and, To any delays of Subcontractors or suppliers occasioned by any of the causes specified above; provided that the Contractor shall, within ten (10) days from the beginning of such delay, unless the City of Culver City shall grant a further period of time prior to the date of final settlement of the contract, notify the City of Culver City Project Manager, in writing, of the cause of delay, which shall ascertain the facts and extent of the delay and notify the Contractor within a reasonable time of its decision in the matter. It is further agreed that Contractor's payment of, or agreement to pay, liquidated damages and the City’s acceptance of such payment or acceptance of the agreement to pay liquidated damages for any specific period of delay, shall in no way affect the City’s right to terminate the contract for default in any subsequent delay. See Exhibit G for Liquidated Damage Form. CITY OF CULVER CITY Page 13 RFP NO. 1586 Exhibit A Technical Specifications Exhibit A-1 Exhibit A 1 GENERAL .......................................................................................................... 1 1.1 Introduction ...................................................................................................................................................1 1.2 Scope of Work................................................................................................................................................1 1.3 Two Step Process ...........................................................................................................................................2 1.4 Schedule .........................................................................................................................................................2 2 CULVER CITYBUS OVERVIEW ........................................................................ 3 2.1 Culver CityBus Overview .............................................................................................................................3 2.2 CCB OrbCAD System...................................................................................................................................4 2.3 CCB Voice and Data Radio System .............................................................................................................4 2.4 Universal Fare System ..................................................................................................................................5 2.5 Telephone Systems ........................................................................................................................................5 2.6 Bus Signal Priority System ...........................................................................................................................5 2.7 IT Standards ..................................................................................................................................................5 3 SBS FUNCTIONAL REQUIREMENTS ............................................................... 7 3.1 DESIGN REQUIREMENTS ........................................................................................................................7 3.1.1 Capacity and Expandability ........................................................................................................................7 3.1.2 Open System Architecture ..........................................................................................................................9 3.1.3 FCC Compliance ...................................................................................................................................... 12 3.1.4 Reliability, Availability and Maintainability ............................................................................................ 13 3.1.5 Response Times ........................................................................................................................................ 15 3.1.6 SBS Databases .......................................................................................................................................... 16 3.1.7 SBS Interface ............................................................................................................................................ 16 3.2 Computer Aided Dispatch .......................................................................................................................... 19 3.2.1 Console Designation ................................................................................................................................. 20 3.2.2 Dispatcher Work Assignment ................................................................................................................... 20 3.2.3 Console Work Assignment ....................................................................................................................... 20 3.2.4 Call Routing.............................................................................................................................................. 20 3.2.5 Operations Status ...................................................................................................................................... 23 3.3 Voice and Data Communication Subsystems ............................................................................................ 32 3.3.1 Voice Radio Subsystem Interface ............................................................................................................. 32 3.3.2 Wireless Data Communication Subsystem ............................................................................................... 33 3.4 Communications Control............................................................................................................................ 34 3.4.1 Console Communications ......................................................................................................................... 34 3.4.2 Telephone Interface .................................................................................................................................. 35 3.4.3 Audio Recording ...................................................................................................................................... 35 SBS Technical Specifications Page i Exhibit A-2 Exhibit A 3.5 Computer Subsystem .................................................................................................................................. 35 3.5.1 Archival, Summary, and Restoration of Operating Data .......................................................................... 35 3.5.2 Failover and Backup ................................................................................................................................. 35 3.5.3 SBS Software............................................................................................................................................ 36 3.5.4 AVA Database Editor Workstation .......................................................................................................... 37 3.5.5 BSP Database Editor Workstation ............................................................................................................ 38 3.5.6 Multi-Channel Digital Voice Recorder..................................................................................................... 38 3.6 Wide Area Networking ............................................................................................................................... 38 3.7 Automatic Vehicle Location ....................................................................................................................... 39 3.7.1 Location Accuracy.................................................................................................................................... 39 3.8 Route Schedule Adherence ......................................................................................................................... 40 3.8.1 Support Schedule and Route Adherence .................................................................................................. 40 3.9 Onboard Subsystem .................................................................................................................................... 41 3.9.1 Description and Functional Overview ...................................................................................................... 41 3.9.2 Automatic Passenger Counters ................................................................................................................. 47 3.9.3 Automatic Voice Annunciators ................................................................................................................ 49 3.9.4 Video Security Subsystem Interface ......................................................................................................... 52 3.10 Yard Subsystem ........................................................................................................................................... 53 3.10.1 Operator Assignments .............................................................................................................................. 53 3.10.2 Option: Record and Report Bus Location and Bus Actions in Yard ....................................................... 54 3.10.3 Option: Bus Assignments in Yard ........................................................................................................... 54 3.10.4 Wireless LAN ........................................................................................................................................... 54 3.11 Supervisor System ....................................................................................................................................... 55 3.12 Road Supervisor System ............................................................................................................................. 55 3.12.1 Mobile Data Computers............................................................................................................................ 56 3.12.2 Voice communications ............................................................................................................................. 56 3.13 Traveler Information Subsystem- Next CulverCityBus (NCCB)............................................................ 56 3.13.1 Time of Arrival Predictions ...................................................................................................................... 56 3.13.2 NCCB Reporting ...................................................................................................................................... 57 3.13.3 Availability ............................................................................................................................................... 57 3.13.4 NCCB Website ......................................................................................................................................... 57 3.13.5 Data Interface with Other Applications .................................................................................................... 63 3.13.6 Schedule Inquiry by Text Messaging ....................................................................................................... 64 3.13.7 IVR ........................................................................................................................................................... 65 3.13.8 Electronic Signs ........................................................................................................................................ 66 3.13.9 LED Signs ................................................................................................................................................ 68 3.13.10 LCD Signs ................................................................................................................................................ 68 3.13.11 Option: Mobile APP ................................................................................................................................ 69 3.14 Bus Signal Priority ...................................................................................................................................... 69 3.14.1 Determination of the Need for Signal Priority.......................................................................................... 70 3.14.2 BSP Modes ............................................................................................................................................... 70 3.14.3 BSP Messages .......................................................................................................................................... 70 3.14.4 BSP Message Format................................................................................................................................ 71 3.14.5 BSP Databases .......................................................................................................................................... 73 3.14.6 BSP Reporting .......................................................................................................................................... 74 SBS Technical Specifications Page ii Exhibit A-3 Exhibit A 4 SBS HARDWARE REQUIREMENTS............................................................... 75 4.1 Consoles ........................................................................................................................................................ 75 4.1.1 Computer .................................................................................................................................................. 75 4.1.2 Displays .................................................................................................................................................... 75 4.1.3 Input Devices ............................................................................................................................................ 75 4.1.4 Console Audio Hardware ......................................................................................................................... 75 4.1.5 Option: Printer ......................................................................................................................................... 77 4.1.6 End-to-End Requirements ........................................................................................................................ 77 4.2 Computer Subsystem Equipment .............................................................................................................. 77 4.2.1 Architecture .............................................................................................................................................. 77 4.2.2 Characteristics .......................................................................................................................................... 78 4.2.3 Uninterruptible Power Supply .................................................................................................................. 78 4.2.4 Delivery .................................................................................................................................................... 78 4.2.5 Computer Subsystem Equipment and Dispatch Installation ..................................................................... 78 4.3 Voice Radio System Interface..................................................................................................................... 79 4.4 Wireless Data Communication Subsystem................................................................................................ 79 4.5 Onboard Subsystem .................................................................................................................................... 80 4.5.1 Onboard SBS Processor............................................................................................................................ 80 4.5.2 Voice Radio Interface ............................................................................................................................... 81 4.5.3 Mobile Data Terminal (MDT) .................................................................................................................. 81 4.5.4 Handset ..................................................................................................................................................... 83 4.5.5 Speaker ..................................................................................................................................................... 83 4.5.6 Covert Microphone ................................................................................................................................... 83 4.5.7 Silent Alarm Switch ................................................................................................................................. 84 4.5.8 Wireless Data Devices .............................................................................................................................. 84 4.5.9 Spread Spectrum Radio ............................................................................................................................ 85 4.5.10 Automatic Vehicle Location Subsystem................................................................................................... 86 4.5.11 APC .......................................................................................................................................................... 87 4.5.12 AVA ......................................................................................................................................................... 87 4.5.13 Interface to Video Security Subsystem ..................................................................................................... 88 4.5.14 Onboard Electrical Requirements ............................................................................................................. 89 4.5.15 Delivery .................................................................................................................................................... 93 4.5.16 Onboard SBS Subsystem Equipment Installation..................................................................................... 93 4.5.17 Environmental Requirements ................................................................................................................... 95 4.6 Yard Subsystem ........................................................................................................................................... 96 4.6.1 Wireless LAN Access Point ..................................................................................................................... 96 4.6.2 Yard Workstation ..................................................................................................................................... 98 4.6.3 SBS Local Area Network ......................................................................................................................... 98 4.6.4 Installation Requirements ......................................................................................................................... 98 4.7 Supervisor Subsystem ................................................................................................................................. 99 4.7.1 Voice Communications ............................................................................................................................ 99 4.7.2 Data Radio Communications .................................................................................................................... 99 4.7.3 Automatic Vehicle Location ..................................................................................................................... 99 4.7.4 Environmental Requirements ................................................................................................................... 99 4.8 Road Supervisor Subsystem ..................................................................................................................... 100 4.8.1 Voice Radio ............................................................................................................................................ 100 4.8.2 Wireless Data Communications ............................................................................................................. 100 SBS Technical Specifications Page iii Exhibit A-4 Exhibit A 4.8.3 4.8.4 Mobile Data Computer (MDC) .............................................................................................................. 101 Environmental Requirements ................................................................................................................. 103 4.9 Traveler Information System ................................................................................................................... 104 4.9.1 LED Signs .............................................................................................................................................. 104 4.9.2 LCD Signs .............................................................................................................................................. 107 5 PROJECT MANAGEMENT REQUIREMENTS .............................................. 109 5.1 Project Management Personnel ............................................................................................................... 110 5.1.1 Project Manager...................................................................................................................................... 110 5.1.2 Senior Project Engineer (SPE)................................................................................................................ 111 5.2 Project Meetings ........................................................................................................................................ 112 5.2.1 Attendance .............................................................................................................................................. 112 5.2.2 Location .................................................................................................................................................. 112 5.2.3 Meeting Minutes ..................................................................................................................................... 112 5.2.4 Agenda.................................................................................................................................................... 112 5.3 Schedule ..................................................................................................................................................... 112 5.3.1 Detailed Contract Schedule .................................................................................................................... 112 5.3.2 Critical Path ............................................................................................................................................ 113 5.3.3 Four-Week Rolling Schedules ................................................................................................................ 114 5.4 Submittals .................................................................................................................................................. 114 5.4.1 General ................................................................................................................................................... 114 5.4.2 Culver CityBus Review .......................................................................................................................... 115 5.4.3 Drawings ................................................................................................................................................ 116 5.4.4 Product Data Submittals ......................................................................................................................... 117 5.4.5 Test Procedures ...................................................................................................................................... 118 5.4.6 Test Results ............................................................................................................................................ 118 5.5 As-Built Documentation............................................................................................................................ 119 5.5.1 As-Built Drawings .................................................................................................................................. 119 5.5.2 As Built Software Documentation .......................................................................................................... 120 5.6 Project Closeout......................................................................................................................................... 121 5.6.1 Initial Survey .......................................................................................................................................... 121 5.6.2 Final Survey............................................................................................................................................ 121 5.7 System Deliverables ................................................................................................................................... 122 5.7.1 Bus Subsystem........................................................................................................................................ 122 5.7.2 Spares ..................................................................................................................................................... 122 5.7.3 SBS CAD Computers ............................................................................................................................. 122 5.7.4 SBS Dispatch Center Consoles Subsystem ............................................................................................ 122 5.7.5 Yard Subsystem ...................................................................................................................................... 123 5.7.6 Communication Subsystem .................................................................................................................... 123 5.7.7 Supervisor Subsystems ........................................................................................................................... 123 5.7.8 Road Supervisor Subsystems .................................................................................................................. 123 5.7.9 NextCulverCityBus Subsystem .............................................................................................................. 124 5.7.10 SBS Software and Database ................................................................................................................... 124 5.7.11 Diagnostic and Test Equipment .............................................................................................................. 124 5.7.12 Manuals, Training, and Training Tools .................................................................................................. 124 5.7.13 Design Submittals ................................................................................................................................... 124 5.7.14 As Built Documentation ......................................................................................................................... 125 SBS Technical Specifications Page iv Exhibit A-5 Exhibit A 5.7.15 5.7.16 5.7.17 Monthly Status Reports .......................................................................................................................... 125 Test Plans/Procedures and Test Results.................................................................................................. 125 Closeout Documentation ........................................................................................................................ 125 5.8 System Support .......................................................................................................................................... 125 5.8.1 Prior to System Acceptance .................................................................................................................... 125 5.8.2 Warranty ................................................................................................................................................. 126 5.9 Quality Assurance ..................................................................................................................................... 127 5.9.1 Technical Documents ............................................................................................................................. 127 5.9.2 System Components ............................................................................................................................... 128 5.9.3 Manufactured Products ........................................................................................................................... 129 6 6.1 MANUALS ...................................................................................................... 130 Manual Users ............................................................................................................................................. 130 6.2 General Requirements for Manuals ........................................................................................................ 130 6.2.1 Development Process ............................................................................................................................. 130 6.2.2 Content ................................................................................................................................................... 131 6.2.3 Medium and Formats for Delivery ......................................................................................................... 131 6.3 Operator Manual....................................................................................................................................... 132 6.4 Transit Operations Supervisor Manual .................................................................................................. 133 6.5 Dispatcher Manual .................................................................................................................................... 133 6.6 Yard Subsystem User Manual.................................................................................................................. 134 6.7 Onboard Equipment Maintenance Manual ............................................................................................ 134 6.8 Electronic Sign Hardware Maintenance Manual ................................................................................... 135 6.9 APC Operations Analyst Manual ............................................................................................................ 136 6.10 SBS Workstation and Server Maintenance Manual ............................................................................. 136 6.11 Computer System Administrator Manual .............................................................................................. 137 6.12 Data Administration Manual ................................................................................................................... 138 7 TRAINING ....................................................................................................... 140 7.1 Courses and Trainees ................................................................................................................................ 140 7.2 Training Plan ............................................................................................................................................. 141 7.3 Course General Requirements ................................................................................................................. 141 7.4 Course Materials ....................................................................................................................................... 142 7.5 Course Contents ........................................................................................................................................ 143 SBS Technical Specifications Page v Exhibit A-6 Exhibit A 7.5.1 7.5.2 7.5.3 7.5.4 7.5.5 7.5.6 7.5.7 7.5.8 8 Operator Trainer ..................................................................................................................................... 143 Transit Operations Supervisors............................................................................................................... 145 Yard Workstation Users ......................................................................................................................... 145 Onboard Equipment Maintenance Staff ................................................................................................. 146 System Administration Staff .................................................................................................................. 146 Data Administration Staff ....................................................................................................................... 147 APC Operations Analysts ....................................................................................................................... 149 Managers ................................................................................................................................................ 149 SPARES PROVISIONING AND TEST EQUIPMENT ..................................... 150 8.1 Spares ......................................................................................................................................................... 150 8.1.1 Onboard Subsystem ................................................................................................................................ 150 8.1.2 Cellular Equipment ................................................................................................................................. 150 8.1.3 Dispatch Equipment ............................................................................................................................... 150 8.1.4 Wireless LAN Equipment ...................................................................................................................... 151 8.1.5 Traveler Information Display ................................................................................................................. 151 8.2 Test Equipment ......................................................................................................................................... 151 8.2.1 Mobile Test Set....................................................................................................................................... 151 8.2.2 Mobile Programming Sets ...................................................................................................................... 152 9 9.1 ACCEPTANCE TESTING ............................................................................... 153 Testing Facilities ........................................................................................................................................ 154 9.2 Test Administration .................................................................................................................................. 154 9.2.1 Test Equipment and Personnel ............................................................................................................... 154 9.2.2 Trouble Call ............................................................................................................................................ 155 9.3 Test Results Review ................................................................................................................................... 155 9.4 Submittals .................................................................................................................................................. 155 9.5 Class Failure .............................................................................................................................................. 155 9.6 Reporting Requirements ........................................................................................................................... 156 9.7 Testing of Equipment Elements ............................................................................................................... 156 9.7.1 Quality Assurance Testing...................................................................................................................... 156 9.8 Onboard Subsystem Demonstration ........................................................................................................ 157 9.9 Factory Testing .......................................................................................................................................... 157 9.9.1 Onboard Subsystem ................................................................................................................................ 158 9.9.2 Supervisor Subsystem............................................................................................................................. 158 9.9.3 Road Supervisor Subsystem ................................................................................................................... 159 9.9.4 Yard Subsystem ...................................................................................................................................... 160 9.9.5 Dispatch Workstation ............................................................................................................................. 160 9.9.6 NCCB Subsystem ................................................................................................................................... 161 9.10 Wireless Data Communication Coverage Testing .................................................................................. 161 9.11 Onboard Subsystem Core System-First Article...................................................................................... 162 SBS Technical Specifications Page vi Exhibit A-7 Exhibit A 9.12 BSP Core First Article .............................................................................................................................. 165 9.13 NCCB Sign Core First Article .................................................................................................................. 166 9.14 System Acceptance Testing ....................................................................................................................... 167 9.14.1 Integrated System Functional Test ......................................................................................................... 168 9.14.2 Major Failure .......................................................................................................................................... 169 9.14.3 Database Validation ................................................................................................................................ 170 9.14.4 System Acceptance 30-Day Monitoring ................................................................................................. 170 10 SUBMITTALS AND DESIGN REVIEWS ........................................................ 172 10.1 Preliminary Design Submittal .................................................................................................................. 172 10.1.1 Overview ................................................................................................................................................ 172 10.1.2 Software Requirements Specification ..................................................................................................... 172 10.1.3 Manufacturer Data Sheets ...................................................................................................................... 173 10.1.4 CAD User Interface and Functionality ................................................................................................... 173 10.1.5 NCCB User Interface and Functionality ................................................................................................. 173 10.1.6 Computer Subsystem .............................................................................................................................. 173 10.1.7 Wireless Data Service Coverage Layout ................................................................................................ 173 10.1.8 Call Set-Up ............................................................................................................................................. 174 10.1.9 Onboard SBS Subsystem ........................................................................................................................ 174 10.1.10 Description of the Software To Be Developed ....................................................................................... 174 10.1.11 Description of Route and Schedule Database Handling ......................................................................... 174 10.1.12 Real-Time Arrival Prediction Information ............................................................................................. 175 10.1.13 NCCB LED Signs and LCD Monitors ................................................................................................... 175 10.1.14 NCCB Traveler Information Website Design ........................................................................................ 175 10.1.15 NCCB IVR Design ................................................................................................................................. 175 10.1.16 NCCB Text Message Response .............................................................................................................. 175 10.2 Final Design Submittal .............................................................................................................................. 175 10.2.1 Overview ................................................................................................................................................ 176 10.2.2 Dispatch Center and Yard, NCCB Traveler Information Subsystem Hardware and Software .............. 176 10.2.3 Onboard Subsystem Hardware and Software ......................................................................................... 176 10.2.4 Computer and Fixed Data Radio Subsystem Hardware and Software ................................................... 177 10.3 Design Reviews .......................................................................................................................................... 177 APPENDIX A. GLOSSARY OF ACRONYMS ....................................................... A-1 APPENDIX B. PARTIAL LIST OF STANDARD REPORTS ................................. B-1 APPENDIX C. RECOMMENDED SBS EQUIPMENT AND NETWORK ARCHITECTURE ................................................................................................... C-1 APPENDIX D. TYPES OF VEHICLES FOR SBS INSTALLATION ...................... D-1 APPENDIX E. CURRENT LIST OF AVA PUBLIC SERVICE MESSAGES .......... E-1 APPENDIX F. CULVER CITYBUS SITE DRAWING ............................................ F-1 SBS Technical Specifications Page vii Exhibit A-8 Exhibit A APPENDIX G. CULVER CITYBUS BUS ROUTE MAP ........................................ G-1 APPENDIX H. CCB RADIO COVERAGE AREA.................................................. H-1 APPENDIX I. LIST OF CDRLS ...............................................................................I-1 APPENDIX J. GO511 API .....................................................................................J-1 APPENDIX K. CULVER CITYBUS PRE-TRIP REPORT ..................................... K-1 APPENDIX L. SELECTED BUS STOP LOCATIONS FOR REAL-TIME SIGNS L-1 SBS Technical Specifications Page viii Exhibit A-9 Exhibit A 1 GENERAL Culver CityBus (CCB or Agency) and their consultant, EIGER TechSystems(EIGER), have created this Specification for the procurement of a SmartBus System (SBS). 1.1 INTRODUCTION The overall mission of Culver CityBus is to provide efficient and effective transportation services and high quality, low cost equipment maintenance services to the City of Culver City. To accomplish this mission, Culver CityBus is replacing its existing system. The SBS shall be designed to provide an efficient, effective, reliable, flexible, and expandable bus fleet management system to meet the needs of the CCB dispatchers, bus operators, supervisors, police, management, and public ridership. The objectives of the SBS are as follows: • • • • • Improve operational efficiency Provide improved delivery of transit information to the public Improve service quality Improve operator and passenger safety Reduce bus fleet operation costs In an era of rapid technology advances and increasing interoperability requirements, the architecture of the SBS System must allow it to be easily maintained, upgraded, and expanded. 1.2 SCOPE OF WORK The Contractor shall design, furnish, install, test, and make operational a SmartBus System (SBS) for Culver CityBus. The Contractor shall provide supporting documentation, training, and technical support, as specified in these Technical Specifications. The Contractor shall be responsible for all acts including working with Culver City staff and its Contractors, tasks, equipment, system components, and services required to provide Culver CityBus with a turnkey SBS System that is fully functional in accordance with the Contract and Specifications (collectively referred to as “Work”), whether or not such Work is specifically identified within this Agreement and the Specifications. Unless otherwise expressly agreed to in writing, all Work under this Agreement shall be performed by the Contractor. The fourteen primary functional areas of the SBS are as follows: 1. 2. 3. 4. 5. 6. 7. 8. Voice Radio Interface Cellular Data Communication Subsystem with Data Radio backup Computer Aided Dispatch Computer Subsystem Automatic Vehicle Location Wireless Local Area Network Interface to RIITS/511 Automatic Passenger Counter SBS Technical Specifications Page 1 Exhibit A-10 Exhibit A 9. Automatic Voice Annunciation 10. Interface to UFS farebox 11. Next CulverCityBus (NCCB) Traveler Information Subsystem including electronic signs, webpage, and IVR 12. Onboard Bus Signal Priority Subsystem and BSP Monitor 13. Interface to Video Security Subsystem 14. Road Supervisor Subsystem In addition to these core functions, the following additional functionality is being implemented as a separate project: • Intersection Infrastructure for the Culver CityBus Signal Priority Systems (RFP #1587) Culver CityBus’ bus operations and present usage of their voice radio system for dispatching shall not be affected prior to the completion of SBS. Thus, SBS shall be placed into service utilizing a careful, controlled cutover procedure so as not to affect Culver CityBus' operations. 1.3 TWO STEP PROCESS Culver CityBus will use the Specification—developed using the Form, Fit and Function (F3) methodology—to solicit proposals as the first half of a two-step procurement process. This Specification describes the desired functionality and provides guidelines for a system design that will meet these functional requirements. Innovative approaches are encouraged in the proposals that will provide alternative means of meeting these functional requirements. Culver CityBus requires proposers to specifically identify how their proposal varies from any approach set forth in the RFP, the benefits of their approach, and identify implications of any proposed alternatives. Proposals shall be clear in describing the exact approach intended. Following receipt of the initial proposals and their review by Culver CityBus, proposers that are deemed compliant or capable of being made compliant will be invited to participate in Step Two of the selection process. Culver CityBus may hold interviews with proposers to provide clarifications. Culver CityBus may also issue written requests for clarification of the proposals. Proposers will then be requested to submit revised proposals including their best and final bid. 1.4 SCHEDULE The SBS project duration from Notice to Proceed to System Acceptance shall not exceed twenty four months. SBS Technical Specifications Page 2 Exhibit A-11 Exhibit A 2 CULVER CITYBUS OVERVIEW Contractor is responsible for obtaining all information regarding Culver CityBus' existing systems required to perform its obligations under the Agreement. The following is provided for informational purposes only and does not relieve Contractor of its information-gathering and investigatory obligations. 2.1 CULVER CITYBUS OVERVIEW Culver CityBus serves over 6 million riders annually on seven lines that include five line-haul services and two community circulators as well as an express service line called the rapid 6. The buses for the rapid 6 line have a transponder onboard that enables them to receive bus signal priority when they are traveling in certain areas outside of Culver City. This system cannot be used for Culver City's BSP Project. The CCB service area encompasses 33 square miles that include the Westside communities of Century City, Culver City, Mar Vista, Marina Del Rey, Palms, Rancho Park, Venice, West Los Angeles, Westchester, Playa Vista, and Westwood. CCB provides service runs bounded by the LA Metro Green Line and LAX to the south, UCLA to the north, Fairfax Ave. to the east, and Venice Beach to the west. CCB lines currently interconnect with LA Metro, Santa Monica Big Blue Bus, Torrance Transit, and Gardena Municipal Bus Lines bus routes and the Metro Green and Expo Lines. CCB currently has a fleet of 54 New Flyer buses but will be expanding to 60 in the near future. All of the CCB buses are low floor and are wheelchair accessible. Up to 44 of the newer buses have a Clever Devices Speakeasy PA system. CCB will be receiving 18 new buses in June 2016. The new CCB buses will have two Luminator INFOtransit system LCD monitors for the display of video, advertisements and general service announcements that will not be controlled by SBS.. CCB’s Administration, Maintenance and Bus Yard is located at 4343 Duquesne Ave. CCB hours of operation are from 4:45 AM to 1:29 AM Monday through Friday, 5:00 AM to 12:55 AM on Saturdays, Sundays, and holidays. The address for deliveries is 9815 W. Jefferson Blvd. Culver CityBus currently has 120 operators (with expansion to 88 full-time and 40 part-time budgeted), 6 Transit Operations Supervisors, and 1 trainer. A Transit Operations Supervisor works from 4 AM to 1:45 AM, Monday to Friday and 4:30 AM to 12:30 AM on Sat, Sun, and holidays. The maintenance operating hours are 4:30 AM to 2:30 AM M-F and 5:30AM to 1:30 on Sat and Sunday. There is no dispatch support presently. Transit Operations Supervisors act as dispatcher. Bus assignments are performed by the night supervisor and last-minute adjustments are made by the Transit Operations Supervisors on duty during the day. CCB will be upgrading its bus shelters in 2016. SBS Technical Specifications Page 3 Exhibit A-12 Exhibit A 2.2 CCB ORBCAD SYSTEM CCB currently uses an OrbCAD system to manage its bus fleet. The system was recently upgraded to version 13.55. The bus build used for the onboard systems is version 13.26. The onboard integrated vehicle unit (IVU) controls the onboard voice radio (MCS 2000) and the onboard data radio (Tait TM8105) for voice and data communications, respectively between dispatchers and bus operators. The onboard system includes automatic voice announcements utilizing the PA system, next stop and general service messages on two onboard LED signs, IRMA-Iris automatic passenger counters (APC), wireless LAN cards, interface to MobileView Penta 5 video system for wireless video downloads, interface to the GFI farebox for single signon, interface to the headsign, and interface to a silent alarm switch. Operators may use the mobile data terminal (MDT) to command the video system to tag data during emergency and non-emergency situations. The onboard video is also tagged when the operator activates the silent alarm switch or when triggered by a g-force sensor. Onboard data is downloaded automatically when the bus returns to the bus yard via the Yard Wifi (802.11b) system and is stored in a long-term database for the generation of fleet management reports. CCB will be increasing the number of onboard cameras from 8 to 11. The CCB OrbCAD system has a feature called Unattended Mode that is used when the Transit Operations Supervisor unavailable to operate the dispatch workstation. Unattended Mode is different from voice fallback. When the OrbCAD system is placed in Unattended Mode, operators are able to speak immediately to a supervisor by selecting the request to talk (RTT) button on the MDT. No other mobile user will be able to listen in on the conversation. All data communications and vehicle location tracking are unaffected by switching the system into Unattended Mode. CCB does not have scheduling software but engages a consultant CSched to prepare their new schedules in Hastus format for import into SBS. CCB contracts with Houston-based RSM Services to create their APC reports. The transition from OrbCAD to SBS shall be implemented in accordance with an approved cutover plan. 2.3 CCB VOICE AND DATA RADIO SYSTEM SBS shall use the Culver City trunked voice radio system for voice communications. CCB utilizes the Culver City voice radio system, which is a six channel, single site UHF analog SMARTZONE trunking system. The antennas for the system are mounted to a 300-foot tower located at Baldwin Hills. The City is planning to upgrade its radio system in the near future to a P25 compliant system. The City has tentative plans to replace the MCS2000 mobiles onboard the buses with P25 compliant XTL1500 mobiles. SBS Technical Specifications Page 4 Exhibit A-13 Exhibit A CCB has its own dedicated 800 MHz data radio system that uses one frequency pair--853.9625 MHz (transmit) and 808.9625 MHz (receive). The Quantar base station for the data radio system has an output power of 75 watts and is located at the Baldwin Hills site and is nearing end of life. The Tait data radios onboard the buses are also nearing end of life. 2.4 UNIVERSAL FARE SYSTEM CCB has implemented the Universal Fare System (UFS) that has been adopted by LA Metro and several other local transit providers. Cubic, the UFS contractor has provided GFI Odyssey fareboxes, with a main logic board that is a joint Cubic/GFI product. The fareboxes will accept the TAP smartcard, LA Metro tokens and cash. Operators currently have single sign-on capability onto to UFS and SBS by signing on either on the OrbCAD MDT or the farebox Operator Control Unit (OCU). 2.5 TELEPHONE SYSTEMS In April 2011, the City of Culver City implemented a new Cisco Communications Manager (version 9.12) PBX and Unity Connection voicemail (version 9.12) systems for all City facilities. The City has approximately 625 VoIP telephone sets with 51 sets located at the Transportation Facility. The Communications Manager offers simple call queuing and the Unity Connection voicemail system employs Automated Attendant and call trees. Automated Call Distribution (ACD) is available but not implemented. In addition to VoIP connectivity via the default Cisco SCCP (Skinny Client Control Protocol), analog, SIP, and PRI connectivity are also available. 2.6 BUS SIGNAL PRIORITY SYSTEM CCB is implementing two Bus Signal Priority Systems; Culver CityBus Citywide Bus Signal Priority (BSP) Project (Citywide) and the Culver CityBus Rapid BSP Project (Rapid). CCB will be engaging a BSP Contractor to establish the OnStreet BSP Subsystem, which includes modifications to the traffic signal controllers for BSP functionality and establishment of the OnStreet WLAN network for communications from the bus to the traffic signal controller. 2.7 IT STANDARDS The following are Culver City’s IT standards: • • • Server software (OS): Windows Server 2012 R2 Virtual Environment software: VMware VSphere 6.0, or latest version available. Server Hardware: The latest generation Intel or AMD CPU; RAM needed depends on server; ESXi hosts should have enough RAM to support all VMs. Currently, each of their 2 ESXi hosts have 112 GB RAM, 24 CPUs, and each of them host 3 VMs. Active database VM servers are allocated 16 GB RAM and 8 CPUs each. Long-term DB is SBS Technical Specifications Page 5 Exhibit A-14 Exhibit A • • • • • • allocated 8 GB RAM and 4 CPUs. Other physical servers such as domain controllers should have no less than 8 GB RAM. Workstation Hardware: the latest generation Intel CPU; 16 GB RAM; solid-state hard drive (minimum 256 GB); if more space is needed for a particular workstation, use a regular spinning drive (1 TB minimum, 7,200 RPM) with RAID 1 (mirror); Can also be added to solid state as a second drive for data storage, depending on workstation need. Video Card: 4 GB minimum with good GPU, dual-monitor capable. Database software: MS SQL Server 2012 R2 Workstations: Windows 7 Professional SP1 Antivirus: Trend Micro Officescan 11 Productivity: Office 2010; migrating to Office 365 soon E-mail Server: Exchange 2010; migrating to Office 365 very soon SBS Technical Specifications Page 6 Exhibit A-15 Exhibit A 3 SBS FUNCTIONAL REQUIREMENTS This section describes overall design and performance requirements that shall be utilized throughout for SBS. SBS shall meet the following performance requirements as an integrated system. These requirements span multiple individual Subsystems and System Components. Each individual Subsystem and System Component shall perform as necessary to support these requirements, in addition to Subsystem-specific and System Component-specific requirements stated in other sections of the Specification or Agreement. SBS shall include all functions and features that are currently provided by CCB’s OrbCAD system. Proposers are encouraged to supply standard, unmodified, service-proven products of computer and communication equipment manufacturers, established third-party hardware and software suppliers and their own baseline product offerings where they meet or exceed the functional requirements of this Specification. The Contractor shall furnish the Contractor’s most current hardware and software at the time of fleet-wide installation. The Contractor shall supply all standard features and functionality of the Contractor’s most current product release at the time of system acceptance. Proposers shall describe their standard offering in their proposals and highlight proposed features that exceed specification requirements, and features that need to be developed to meet the specifications. 3.1 3.1.1 DESIGN REQUIREMENTS Capacity and Expandability 3.1.1.1 Number of Buses to be Served SBS shall support at least 100 buses in operation. SBS shall equip 60 buses. 3.1.1.2 Number of Buses during Pull-Out SBS shall support power-up and pull-out of 100 buses in a one hour period. 3.1.1.3 Lines, Routes, and Runs SBS shall support 20 lines, 40 routes and up to 2000 runs represented by six-digit alphanumeric identifications. SBS shall support interlining and shall support “tripper” assignments. A route is a significant variation in the operation of trips on a line. A run is a collection of mutually exclusive revenue and non-revenue trips. SBS Technical Specifications Page 7 Exhibit A-16 Exhibit A 3.1.1.4 Operating Schedule SBS shall be capable of supporting a scheduled operating day that extends beyond 24 hours. 3.1.1.5 Operator ID’s SBS shall support six-digit operator ID’s. 3.1.1.6 Bus and Supervisor ID’s SBS shall support six-digit bus and supervisor vehicle ID’s. 3.1.1.7 Road Supervisors SBS shall support up to ten Road Supervisor Subsystems in simultaneous operation. 3.1.1.8 CAD Consoles Allocations SBS shall be equipped with CAD consoles and management consoles, as further defined in Section 3.2 and 4.1 of this Specification. In addition, SBS shall be equipped with management monitoring positions that provide access to all SBS information, but do not have the radio and telephone communications features that the full dispatch consoles have. SBS shall be capable of expansion to support at least ten CAD console positions, including consoles located remotely, and eight management monitoring positions, with no more than 5% degradation in the latency of data. Compliance shall be demonstrated as part of the Acceptance Testing as per Section 9 of this Specification. 3.1.1.9 Nomenclature and Familiar Terms Text for labeling, messages, etc., shall use terminology that is consistent with existing CCB terminology. Examples include the following: 1. Bus Operator 2. Transit Operations Supervisor 3. Paddles 4. Buses (not coaches) 5. Training & Safety Instructor 6. Line (not route) 7. Passengers (not customers) 8. Transportation Facility (entire building) 9. Equipment Maintenance (Garage) 10. Transportation Dispatcher 11. Transit Operations Manager 12. Transit Operations (Operations Division only) 13. Tripper (A shorter peak hour bus run aimed at reducing overcrowding. Trippers may be scheduled or supplemental.) SBS Technical Specifications Page 8 Exhibit A-17 Exhibit A Road Supervisors and Transit Operations Supervisors may be referred to as Supervisor in this specification. 3.1.1.10 Expandability SBS shall be designed to facilitate future expansion in functionality and transit operating conditions, with open, fully documented interfaces. SBS shall permit expansion without upgrading initial equipment, without restructuring initial software, and with no more than 5% degradation in the latency of data to support the following: • • • • • • • • Eight CAD consoles Eight management monitoring positions 100 operational vehicles Ten Road Supervisor Subsystem equipped vehicles Twenty Transit Operations Supervisor/Maintenance vehicles 100 lines 200 routes 2000 runs Compliance shall be demonstrated as part of the Acceptance Testing as per Section 9 of this Specification. SBS shall be designed to permit the addition of new functional capabilities over its lifetime without significant replacement of existing components. In particular, functions designated in this Specification as future or options shall be readily added to the system during its lifetime without costly rework or replacement of existing system components. Proposers shall specify in their proposals how functions designated as future or options can be added to the system later and how their systems are future proofed. 3.1.2 Open System Architecture SBS shall be designed using off-the-shelf hardware and software to the maximum extent possible and shall be designed using Open System Architectures and non proprietary software. Open Systems Architectures, as used in the context of the SBS design, are systems that achieve the following objectives: • • • Utilize components that have interfaces that are fully documented, non-proprietary, and based on a standard that is recognized by a standards-making body, such as IEEE, ANSI, SAE, and ITU-T. Utilize components that are manufactured by several sources or are readily commercially available. Utilize components whose internal workings are fully documented and understood by a significant user and support community. SBS Technical Specifications Page 9 Exhibit A-18 Exhibit A • Utilize custom components that were developed and documented in accordance with recognized programming architecture and standards and quality assurance procedures. 3.1.2.1 Software All software, including firmware, (other than off-the-shelf operating system software from third parties) furnished as part of SBS shall be developed in accordance with IEEE software quality assurance procedures and shall utilize modern software engineering techniques, such as clientserver and object-oriented software architecture. The Contractor shall utilize current standard operating systems such as Windows 7 and Windows Server 2008. Microsoft operating systems are preferred by CCB. If SBS utilizes the Windows 7 operating system, the Contractor shall include an upgrade SBS when a version that uses Windows 10 is available. A common highlevel language, such as ANSI Standard C++, shall be utilized. 3.1.2.2 Databases SBS shall retain and manipulate data as relational files using common database routines for definition and access. All parameters needed for administration shall be available through system administrator console operation. The Contractor shall provide tools for performance measurement and analysis as further defined in this Specification. Databases shall allow multiple users to access the data without significant impact on performance. Microsoft SQL databases are preferred by CCB. 3.1.2.3 Software Tools Complete tools and all necessary files for managing, building, and testing software shall be included. Facilities shall be provided to support building and testing without affecting CCB operations. Installation tools shall be provided to enable coordinated, rapid, and secure updates at all sites and to all vehicles as further defined in this Specification. 3.1.2.4 Geographic Information System (GIS) Culver City’s GIS Program uses ESRI’s ArcGIS suite of software to maintain numerous GIS layers that may be accessed by an ArcSDE database connection, ArcGIS Server map service, or Shapefiles. The City maintains centerline data that covers the extent of the CCB service area both inside and outside Culver City’s boundary. Data projection is California State Plane, Zone 5, NAD83, units in feet. This ESRI ArcGIS based platform shall be the basis for any and all requirements within SBS that call for the processing, storage, and display of geographic data. Although this is CCB’s preference, CCB will consider the option of a widely used nonESRI based platform such as Google Maps. Culver City’s bus and bus route layers would be added on top of underlying base layers, such as streets and landmarks maintained by Culver City’s GIS Program and/or Google. 3.1.2.5 Data Protocols SBS Technical Specifications Page 10 Exhibit A-19 Exhibit A Data communications shall be based on standard, open protocols that conform to the Open Systems Interconnection (OSI) seven-layer model. These protocols shall include the following: • • • The use of 802.3 - 2014 IEEE Standards for Local and Metropolitan area networks and IEEE Wireless LAN 802.11– 2012 or later The use of IP for wide area network communications The use of the latest versions TCIP, SAE, and EIA protocols for vehicle area network communications The protocol used for wireless data communications may be implemented in the modem or the radio. Open protocols are preferred. Documentation for the protocol shall be provided to Culver CityBus <CDRL>. In addition, specific consideration shall be provided for the following: 3.1.2.6 Regional ITS SBS shall be designed such that access to real-time information can be provided to other systems at CCB including the CCB BSP Monitor, the Southern California 511, Metro’s CSP Network Monitor, and the Regional Integration of Intelligent Transportation Systems (RIITS) network. The information shall be available through the SBS Database for applications including, but not limited to 511, RIITS, bus signal priority and traveler information systems. Future implementation of NTCIP-compliant center-to-center communications shall be facilitated through data stored in the SBS’ database. SBS shall comply with the LA County Regional ITS architecture (www.riits.net) and shall facilitate implementation of RIITS and 511 compliant interfaces. 3.1.2.7 Radio Subsystem SBS shall provide voice communications via the existing Culver City trunked radio system that currently supports voice communications for the OrbCAD system. Contractor shall perform all tasks to integrate SBS with the radio system. Interface to the voice radio system shall in no way interfere with or cause degradation to radio system. SBS shall be designed so as not to preclude future changes, modifications, or expansion to additional trunk talk groups, radio sites and the number of channels used at each site. CCB has four talkgroups. The talkgroup assignments could be modified for SBS but no additional talkgroups can be assigned. 3.1.2.8 National ITS Architecture SBS shall comply with the intent of the National ITS architecture. Use of NTCIP framework and data dictionaries as per TCIP Standards 1400 through 1408 and SAE J2496, inclusive is desired for open standards compatibility. For onboard equipment, use of SAE Standards J1708, J1939, and J1587 shall also be acceptable for open systems, particularly for interfaces to existing onboard equipment that are compatible with these standards. New data elements not covered by these standards shall be compatible with the framework of these protocols. SBS Technical Specifications Page 11 Exhibit A-20 Exhibit A 3.1.3 FCC Compliance The entire system and individual components thereof shall comply with applicable laws and regulations, including Code of Federal Regulations Title 47 (FCC regulations). The entire system and individual components shall comply with FCC safety requirements for RF exposure. In addition, particular attention shall be made to compliance with the following parts: • • Part 90 Private Land Mobile Radio Services Part 15 Radio Frequency Devices CCB will provide to the Contractor information regarding its existing licenses. 3.1.3.1 Mobile and Fixed Radio Equipment All mobile and fixed radios as well as cellular equipment shall be type accepted for the application intended in the SBS. 3.1.3.2 Spread Spectrum Radios All spread spectrum radios shall be authorized as intentional radiators. 3.1.3.3 Other Equipment All equipment that generates radio frequency energy, other than mobile radios, fixed radios, cellular equipment, and spread spectrum radios shall be FCC-authorized unintentional radiators. 3.1.3.4 FCC Licenses In no case shall SBS or any System Component operate in a manner that is not in compliance with the City’s radio station licenses. 3.1.3.5 Modification to Radio License It is not expected that changes to the data radio channel will be necessary as part of SBS Work. The existing data radio channel is expected to be utilized as a redundant system for the data communications subsystem. If required by the Contractor, CCB will consider modifications to this license. The Contractor shall bear the costs for license modification and shall prepare all license forms and attachments for the City’s written acceptance and signature. CCB will agree to submit applications for “reasonable” modifications to the FCC. Such reasonable modifications shall include: • • • • Changes to transmitter locations Changes to antenna heights Changes to emissions designators Addition of frequencies at a fixed site. Upon the City’s signature, the Contractor shall forward to the FCC or FCC coordinator, as appropriate. Sufficient time shall be allowed for this process in development of the Contractor‘s schedule. SBS Technical Specifications Page 12 Exhibit A-21 Exhibit A 3.1.4 Reliability, Availability and Maintainability 3.1.4.1 Availability SBS shall include provisions to achieve high availability for critical functions through reliability of subsystems and System Components, elimination of single points of failure, through selfdiagnostics and reporting of failures, and through maintainability of SBS. The Contractor shall submit a reliability, availability and maintainability report that shall include data for each system element and analysis and calculations demonstrating compliance with these requirements <CDRL>. 3.1.4.1.1 Voice Communications No single point of failure of SBS shall disable voice communications from the Dispatch Center to the existing radio system interface. SBS shall include fallback modes such as open trunked operation with default talk groups. 3.1.4.1.2 Data Communications No single point of failure of SBS shall disable data communications from a Dispatch Center to the bus fleet, other than failure of Onboard SBS equipment on a single bus or the data link for a single bus to the cellular carrier. 3.1.4.1.3 Consoles Each console shall have all functions available at least 99.8% of the time, based on 24 hour a day operation, 365 days a year. At least half of the consoles shall have all functions available at least 99.9% of the time based on 24 hour a day operation, 365 days a year. No single point of failure shall disable both radio and cellular data communications at more than one dispatch console. 3.1.4.1.4 Onboard SBS Equipment The full specified functionality for the Onboard SBS equipment for each bus shall be available at least 99.7% of the time, based on 24 hour a day operation, 365 days a year. 3.1.4.1.5 Data Logging The ability for SBS to correctly log data from buses, without lost events, shall be available at least 99.9 % of the time, based on 24 hour a day operation, 365 days a year. Measurement of this parameter assumes that the bus is within SBS wireless data system coverage. SBS Technical Specifications Page 13 Exhibit A-22 Exhibit A 3.1.4.2 Maintainability SBS maintainability shall support the specified availability requirements, given the expected equipment reliability. The entire SBS shall be constructed such that the average maintenance time for the Onboard Subsystem (including diagnosis, all repair and preventive [scheduled] maintenance time) by personnel who have received and completed training provided by the Contractor is no greater than two hours per bus per year. Maintenance of SBS Dispatch Center equipment and Electronic Signs and SBS software shall require no more than 500 aggregate personnel-hours per year by CCB staff. Failure of the Contractor to perform adequate training shall not relieve the Contractor of this requirement. Maintenance requirements in this paragraph shall apply to new Equipment, and shall not increase by more than four percent annually as SBS ages. In addition, SBS subsystems and system components shall meet the following requirements: 3.1.4.2.1 Onboard Equipment SBS shall include self-diagnostics and shall automatically report and log failures for each onboard subsystem. Failures of Onboard SBS equipment shall be displayed for the operator. The Onboard SBS subsystem shall be designed for ease of accessibility such the the replacement of each individual component of onboard equipment, including any optioning, or program downloads and functional testing, shall be completed by two trained CCB technicians within twenty minutes or sixty minutes if the replacement includes software changes. Two trained Culver CityBus technicians shall be able to replace a complete set of Onboard SBS equipment— excluding cables or antennas—within one hour. This includes the setting of any required switch settings or software options, program downloads, and functional testing. 3.1.4.2.2 Console Equipment The console equipment shall be replaceable without disruption to other consoles or SBS as a whole. When a replacement console is brought on-line, it shall not require more than two minutes after connection and power up for the console to be ready for login. 3.1.4.2.3 Electronic Signs The electronic signs shall be plug and play--replaceable without disruption to other signs or SBS as a whole. When a replacement sign is brought on-line, it shall not require more than two minutes after connection and power up for the sign to be ready to display. 3.1.4.2.4 SBS Network Processors All processors on the SBS network in the Dispatch Center shall be replaceable without taking down other processors and without loss of data. SBS Technical Specifications Page 14 Exhibit A-23 Exhibit A 3.1.5 Response Times Response times shall be measured with the full design operational fleet active, under normal operating conditions, unless otherwise specified. The Contractor shall submit a response time analysis report that shall demonstrate that the system will achieve the required response times <CDRL>. Analysis shall be based on actual measured times for similarly equipped systems and laboratory measurements on a system configured to resemble SBS. 3.1.5.1 Requests from Buses The elapsed time between activation of an SAS alarm and correct display at SBS consoles shall not exceed three seconds with 99% probability and shall not exceed fifteen seconds with 99.9% probability. The elapsed time between activation of a RTT or PRTT and correct display at SBS consoles shall not exceed five seconds with 99% probability and shall not exceed thirty seconds with 99.9% probability. The elapsed time from a text message sent from a bus to correct display at SBS consoles shall not exceed five seconds with 99% probability and shall not exceed thirty seconds with 99.9% probability. 3.1.5.2 Bus Status Current location and operational status (early/late) of each bus shall be available at the Dispatch Center at least every 10 seconds. When a bus goes off-route, the elapsed time until display at SBS consoles shall not exceed five seconds with 99% probability and shall not exceed thirty seconds with 99.9% probability. 3.1.5.3 Electronic Signs The elapsed time from a change in operational status of an Electronic Sign to a display of the changed status at the Dispatch Center shall not exceed five seconds. The elapsed time between the display of an updated prediction on the website and display on an electronic sign shall not exceed 1 second. 3.1.5.4 IVR The elapsed time between the display of an updated prediction on the website and audio broadcast on the IVR shall not exceed 1 second. 3.1.5.5 Power Up Data When a bus is powered up, this status shall be logged by SBS within five seconds with 99% probability and shall not exceed ten seconds with 99.9% probability. When an Electronic Sign is powered up, this status shall be logged by SBS within five seconds with 99.9% probability. SBS Technical Specifications Page 15 Exhibit A-24 Exhibit A Operator login shall be logged by SBS and verification provided back to the operator display within five seconds with 99% probability and shall not exceed ten seconds with 99.9% probability. 3.1.5.6 Console Response The total elapsed time from console user login to complete display of complete tabular and graphical information for his work assignment shall not exceed five seconds. The total time from power-on or re-boot of a console to display of the login screen shall not exceed two minutes. Entry of textual data shall be accepted immediately (without noticeable delay) and without lost characters under all conditions. Map displays shall be completely redrawn, whether panning or jumping, within three seconds, including bus location icons. 3.1.6 SBS Databases The Contractor shall provide an SBS Database whose hardware and software is sized so it shall contain at least 5 years of data for the full SBS system. The database will be used to draw historical reports and statistical information, or extract daily or bus specific information. The database for the present and ongoing SBS operations shall not be impacted when SBS administrators are pulling reports or historical data during the business day. The Proposer shall clearly specify how the dual goals of allowing unimpeded SBS operations and the extraction of SBS information may be accomplished. If the proposed solution requires more than one database, the proposal should discuss how SBS data will be moved from one database to the other, protected against accidental loss during movement, and backed up in case of a failure of a process or hardware. The SBS data shall be in a form accessible through SQL. The data dictionary for the tables and databases shall be provided to Culver CityBus so ad-hoc reports may be written. The Contractor shall furnish to Culver CityBus the definitions of the SBS data in the database. 3.1.7 SBS Interface SBS shall interface with existing systems at Culver CityBus and have the capability to interface with new systems that are not a part of this Contract. The Contractor shall not charge CCB or others to access SBS data. SBS shall interface to regional ITS projects including the RIITS network as a Level 1 participant (riits.net), CSP Network Monitor, Go511, LADOT, and the Universal Fare System (UFS). In addition, there are ongoing Culver CityBus contracts, including with CSched, RideCheck Plus, EIGER TechSystems, Bus Shelter Contractor, and the OnStreet BSP Contractor, that the SBS Contractor shall be required to interface with in executing the Work under this Contract. Integration, coordination, scheduling, and SBS Technical Specifications Page 16 Exhibit A-25 Exhibit A communications with these systems and contractors shall be provided by the SBS Contractor. Proposers shall provide a description of how SBS shall be a closed system and allow City users to view AVL information and generate reports from the SBS data 3.1.7.1 Culver City Network SBS shall share data with the applications that reside on the Culver City network via a firewall/router. There shall be bi-directional data transfer from SBS to support multiple applications, as detailed in this Specification, including the following: • • • • • • • • • Import of schedule information from CSched (Hastus) Import of route traces and GIS data Import of work assignments Import of employees data including ID’s Import of vehicle data Export of reports Export of real-time transit information (for customer information and management) Export of system alarms and diagnostics Export of video data The Contractor shall provide all necessary conversion utilities to provide data from SBS to the applications in a format usable by the CCB applications and to read data provided by the CCB applications. Interfaces shall be configured such that SBS automatically initiates requests for information and completes data transfer without manual intervention. CCB will furnish the definitions of these data to the Contractor. 3.1.7.2 Interfaces with Culver City Network The Contractor shall provide security software to cover all virtual servers and a firewall/router to protect against unauthorized database access or modification from outside the SBS network. The interface between the Culver City LAN and the SBS shall enable an exchange of data. Data produced by SBS shall be available in the SBS Database to the Culver City network for reports and analysis. Data produced by applications on the Culver City LAN shall be provided to SBS for operation management. 3.1.7.3 Dispatch Center and Computer Equipment Space The Contractor shall install dispatch consoles in the CCB dispatch area and servers in the server room where the OrbCAD servers currently reside. The Contractor shall provide information to CCB regarding physical and installation requirements for this space, including console layout, equipment layouts, floor loading, cableway requirements, power requirements (normal and backup), lighting, grounding, heat load, and ventilation <CDRL>. Since space in the existing dispatch room and server room is limited, the Contractor shall design and coordinate their plan for cut-over to accommodate such space limitations. SBS Technical Specifications Page 17 Exhibit A-26 Exhibit A 3.1.7.4 Bus Procurements CCB has ongoing bus procurement contracts. The Contractor shall work with CCB to schedule equipment installations on new buses before they are placed in service and avoid equipment installations on obsolete buses that are to be removed from service. The Contractor shall submit a bus installation plan showing the complete list of buses and the locations for the installation <CDRL>. This plan shall include the dates and duration of each installation. Option: The Contractor shall provide option pricing for the purchase of additional Onboard SBS subsystems for installation of future bus purchases by CCB. 3.1.7.5 Existing Bus Equipment SBS shall interface to multiple existing subsystems that are onboard each CCB bus, including, but not limited to voice radio, data radio, video security equipment (Mobile View Penta 8 or Penta 16), internal and external public address equipment, headsign, 2 LED internal signs, APCs (IRMA-Iris), engine control computer, transmission control computer, operator interface computer, odometer, farebox, and power supplies. Appendix D summarizes CCB's bus models and information on existing equipment. The Contractor shall develop SBS to accommodate all existing equipment configurations. The Contractor shall consider this variety of existing equipment in all aspects of SBS and shall develop, document, implement, and control all interfaces <CDRL>. The Contractor shall be responsible for all Work necessary for seamless interface with existing bus equipment. 3.1.7.6 Utilities The Contractor shall coordinate with the City’s IT department to order and install all telephone lines for the IVR, if necessary. All charges associated with such telephone lines, including but not limited to installation, ducting, and trenching charges shall be included in the Contractor’s price proposal. CCB will be the billed party for the monthly charges. The Contractor shall coordinate with the City’s IT department to order from an approved wireless service provider for any wireless data or similar service. The City’s IT department must approve any agreement between Contractor and the wireless service provider, including the Service Level Agreement. Activation charges shall be included in the Contractor’s price proposal. The Contractor shall coordinate with the City for the order or purchase of any installation of new electric services required. Installation charges shall be included in the Contractor’s price proposal. CCB will be the billed party for monthly charges. Where new communications or power lines are involved, the Contractor shall coordinate with the responsible City representatives prescribed above when determining responsibility for all supplies and Work involved in the installation of any overhead or underground conduits for cable, providing adequate electrical service for the system components and any other Work necessary to render these system components fully functional in accordance with the Agreement and these Specifications, regardless whether such material, supervision, equipment or Work are SBS Technical Specifications Page 18 Exhibit A-27 Exhibit A specifically identified within the Agreement and these Specifications. All such Work shall meet all applicable codes. Subject to coordination with the responsible City representatives, all electrical requirements and all cable to the extent indicated in these specifications shall be furnished by the Contractor. The Contractor shall submit plans for such Work no more than 60 days after notice to proceed and for Acceptance by Culver CityBus, Public Works, Fleet services Division, and Building Maintenance <CDRL>. CCB shall notify the Contractor of its response to this information and request for Acceptance no less than sixty days prior to installation. The Contractor shall be responsible for building permit costs and all costs to obtain acceptance of the permit. 3.1.7.7 Graphical User Interface The Contractor shall develop details of the SBS graphical user interfaces (GUI) and its configuration in cooperation with CCB personnel. The Contractor shall conduct at least one workshop with CCB focus groups in development of GUI details. The Contractor shall provide color drawings or mock-ups of proposed user interfaces for input by a Culver CityBus focus group <CDRL>. In addition, the Contractor shall utilize the following guidelines: 3.1.7.7.1 Terms Used SBS shall utilize terminology that is specific to CCB, as defined in this Specification and Appendices. 3.1.7.7.2 Single Layer Access to Functions SBS shall generally provide access to the most frequently used functions through a single layer of commands. 3.1.7.7.3 Access Relations On-line/Automatic SBS shall generally provide all data online (such as SQL statements) which is needed to access any other online data through a single layer of commands. 3.1.7.8 Mobile Data Terminal Ergonomics The Contractor shall develop details of the Mobile Data Terminal (MDT) configuration and its installation in cooperation with Culver CityBus personnel. The MDT shall utilize key terms that are specific to Culver CityBus. The Contractor shall conduct at least one workshop with CCB focus groups in development of the MDT user interface details. 3.2 COMPUTER AIDED DISPATCH Culver CityBus will use SBS to manage bus operations from its Dispatch Center. Dispatchers at SBS consoles will carry on the bulk of the work at the Dispatch Center. A Transit Operations Supervisor will generally be overseeing an assigned set of bus lines, handling exception conditions from the time buses leave the bus yard with scheduled operators at scheduled times, SBS Technical Specifications Page 19 Exhibit A-28 Exhibit A until the buses return to the yard. They will handle voice calls from the buses and other events from a SBS-maintained queue, making radio or other calls to gather information and distribute instructions. They may change routes, schedules, and other assignments as necessary to maintain bus service. The Transit Operations Manager may assign bus lines to dispatchers at any console to adjust for loading. Transit Operations Manager may also pick up some of the workload or review the on-going work of dispatchers. This section describes functions that SBS shall provide at the Dispatch Center to support dispatchers, dispatch supervisors, supervisors, police, and fleet management activities. 3.2.1 Console Designation SBS shall accept, under password control, designation on any console as a Transit Operations Manager, Dispatcher, Transit Operations Supervisor, Maintenance Personnel, or Road Supervisor. 3.2.2 Dispatcher Work Assignment SBS shall accept from Transit Operations Manager, the line, priority and user group assignments for each dispatch console, which defines the calls and status information to be received by those consoles. 3.2.3 Console Work Assignment Where more than one console has accepted or been given assignment of a particular line, SBS shall make calls and status information for that line available to all such assigned consoles. SBS shall also have the ability to assign groups and priorities to multiple consoles. 3.2.4 Call Routing SBS shall have the ability to route specific calls to consoles depending on their designation. SBS shall route all unassigned calls to an active console. 3.2.4.1 Notification of Unassigned Call Handling SBS shall make notification at the console of any unassigned call handling. 3.2.4.2 Transfer Assignment SBS shall provide functionality to transfer a dispatcher’s work assignment and calls to another dispatcher if the first supervisor must temporarily leave his or her console. If the transfer is marked as permanent, the supervisor that is leaving shall automatically be logged off. 3.2.4.3 Call Queue Management SBS Technical Specifications Page 20 Exhibit A-29 Exhibit A SBS shall manage the stream of voice radio calls made to the Dispatch Center, data messages from operators, bus alarms and similar events, and Incident Report reminders ("callbacks"), and present these as a queue to the assigned console(s). SBS shall provide comprehensive user tools for selecting the detailed methodology of handling calls within queues, including the following: • • • • • • • • Calls shall be sorted by priority by type (SAS, RTT, PRTT, Data, etc.) For a given priority, oldest calls shall appear above newer calls SAS calls shall always have top priority and shall generate an audible alarm. Dispatchers have the ability to select any call in the queue at any time. The queue information shall be displayed in a scrollable window. Multiple calls from a bus shall be eliminated, with the highest priority and then oldest call retained. All calls shall be logged. For each call, the dispatchers shall have the option of opening an incident report. Incident reports that have not been closed shall appear in the queue as a reminder or be listed with a Pending status. 3.2.4.4 Outgoing Calls SBS shall support outgoing radio calls in the manner described below. 3.2.4.4.1 Call to Bus, Transit Operations Supervisor Vehicle SBS shall enable console action to initiate a call to a selected bus or Transit Operations Supervisor or Road Supervisor either by entering the bus number, line/run number, operator identification, or by selecting the bus, Transit Operations Supervisor or Road Supervisor icon on a graphical display. SBS shall enable console action to initiate a call to a selected portable radio. When SBS is not in voice fallback mode, operators shall not be able to listen in on a call that is taking place with another bus operator or Transit Operations Supervisor unless a dispatcher or Transit Operations Supervisor sets up a group call. 3.2.4.4.2 Channel Selection SBS shall enable console action to use a specified radio channel or talk-group to maintain voice contact with a group of buses and supervisors, in the event of a failure of the normal radio control system. 3.2.4.4.3 Announcements to Buses or Supervisor Vehicles SBS shall support issuing either voice or text announcements to bus operators and supervisor vehicles. SBS shall allow the dispatcher at a dispatch console or Road Supervisor Mobile Data Computers (MDC) to send an audio or text announcement to a bus, subgroup, group, line, all buses, or supervisor vehicles. SBS shall allow the dispatcher or Road Supervisor to make audio announcements on the PA system of a selected bus or a group of buses. 3.2.4.5 Other Communications Management SBS Technical Specifications Page 21 Exhibit A-30 Exhibit A SBS shall support the following communications management functions. 3.2.4.5.1 Test SAS SBS shall provide for automated testing that SAS is operational upon power up of each bus. Performance of SAS tests and results shall be logged for reporting. 3.2.4.5.1.1 Text Messages to Buses or Supervisor Vehicles SBS shall accept both keyboard-entered and selected pre-defined text messages at a dispatch console, and transmit those messages to the selected buses or supervisor vehicles. SBS shall allow dispatchers to append pre-defined text messages. SBS shall maintain a visible list of unacknowledged text messages, and shall inform the console user when the acknowledgement has not been received within a system administrator-settable time. 3.2.4.5.2 Text Messaging between Consoles SBS shall support real-time text messaging between SBS consoles including Transit Operations Supervisors using an MDC. 3.2.4.5.3 Intercom SBS shall provide for intercom operation among SBS workstations. 3.2.4.5.4 Patches The Culver City Police dispatcher has the capability to patch radio calls from the Culver City system with the LAPD. SBS shall enable the patching of those calls with SBS users. 3.2.4.5.5 Audio Output SBS shall provide for selection of audio output of active radio to either console headset or primary console speaker. SBS shall be capable for selection of a second call (listen mode) on a secondary console speaker. SBS shall provide for muting at each console. 3.2.4.5.6 Audio Playback SBS shall provide a console feature that allows selection and playback of a recording of all calls within the past 24 hours. SBS shall enable console users to search by date and time for any call that was made to SBS or from SBS to the buses for an extended period of up to 3 months. SBS shall provide capability to transfer a selected connection recording to another console for playback and for display of the associated Incident Reports. SBS Technical Specifications Page 22 Exhibit A-31 Exhibit A 3.2.4.5.7 Voice Fallback Mode Initiation SBS shall provide a console feature that allows SBS to be manually placed in voice fallback mode. 3.2.5 Operations Status SBS shall automatically generate operations status entries when it detects an out-of-tolerance condition. The system administrator shall have the capability to turn on or off data calls by line, or bus and the ability to set the tolerance parameters. As a minimum, SBS shall generate notifications for the following bus conditions: • • • • • • • • Off route Schedule adherence variance Uncorrelated vehicles operating outside a bus yard Out late Cancel Missed relief Failure to communicate with bus Vehicle movements without a valid logon Tolerances for determining each abnormal condition shall be settable by the system administrator. Enabling or disabling of reporting of each condition shall be user settable, based on routes, vehicles, and times. 3.2.5.1 Log-In Data SBS shall validate bus status data, alert assigned console of out-of-bounds or inconsistent data, and allow for manual correction of data. 3.2.5.1.1 Validation SBS shall validate bus operator-entered identification against assignment, line, run, and vehicle. 3.2.5.1.2 Invalid Bus Operator Identification SBS shall report the entry of invalid bus operator identification to the dispatch console where the operator’s bus is assigned. 3.2.5.1.3 Correction SBS shall enable remote bus logon and the correction of invalid bus data at the dispatch console where that bus is assigned. SBS shall allow the disabling of location information from a bus in the event that the location system on a bus malfunctions. SBS Technical Specifications Page 23 Exhibit A-32 Exhibit A 3.2.5.2 Bus Device Status and Control SBS shall support control of devices on buses, either through automatic detection of operation criteria, or through transit dispatcher action. SBS shall log each bus device control action that SBS or console action initiates. SBS shall support the interface of bus mechanical alarms and device alarms from bus subsystems such as SBS in-vehicle equipment, video system, and the farebox. Alarms and equipment status data shall be provided to the Dispatch Center via the data communication system and the Yard Wireless LAN. SBS shall make this data available for display at the dispatch consoles and other IT systems used for maintenance scheduling. 3.2.5.3 Bus Status Data Display SBS shall display the conditions, location, and route/schedule adherence of buses at the dispatch console(s) to which they are assigned. The display shall be a combination of geographic and text/tabular presentation. Proposers shall describe and provide visual examples of the bus status displays in their proposal. 3.2.5.4 Geographic Display SBS consoles shall display a geographic map representation of the selected buses or supervisor vehicles that include streets with names, routes, detours, and various jurisdictions. The Contractor shall ensure the following: • • • • • • • • • • SBS shall permit zooming, panning and scrolling of the geographic display and selecting the details displayed associated with a zoom level. The highest-level map display shall include all of Culver CityBus service area and Culver CityBus designated portions of adjoining areas out to ten miles beyond the service area. The lowest level map shall show all streets, roads, railroad tracks, water boundaries, jurisdictional boundaries, bus stops, transfer points, and significant landmarks within the displayed area. SBS shall allow centering geographic display on a specified bus and tracking that bus automatically by panning and scrolling the display as necessary. SBS shall automatically center the display on a vehicle with an SAS status while the SAS is active. SBS shall allow centering geographic display on specified lines, stops, and time points. All vehicle icons and associated text shall be easily legible without overlap at the lowest scale, even within high-density areas where many buses will frequently appear in the same area on the screen. The bus icon shall be similar to the bus icon used for the OrbCAD system and shall resemble a bus. SBS shall display easily distinguishable icons for non bus vehicles such as Road Supervisors, Relief, Maintenance, and Dial A Ride. SBS shall allow selection of graphic representation of a bus to display text/tabular display data about that bus. Maps shall include a complete road map, as well as current route maps. SBS Technical Specifications Page 24 Exhibit A-33 Exhibit A • • • • • Maps shall reflect all current or planned schedules and routes (including weekday, Saturday, Sunday and Holidays). SBS shall display upon request facilities locations, route instructions for line, operating procedures, and miscellaneous reference material. Facilities locations shall be in graphics form as part of bus graphics data and in tabular form. Bus icons shall change color with status changes: (early, late, off-route, on-time). Colors for each status shall be system settable. SBS shall display, upon request, a route ladder view that shows the location of buses relative to stops on a particular route. The route ladder view shall display the headway between vehicles on a particular route. SBS shall allow the user to select particular items (vehicle from a list, a specific landmark from a list, a street address, etc.) and then center the screen on that selected item. As for timepoints, SBS shall enable the user to zoom to a route and then to enable the display of the timepoints, such that the user shall see all timepoints for that particular route. 3.2.5.5 Graphical Headway Display SBS shall display, upon request, a route ladder that shows the location of vehicles relative to stops on a particular route. This display shall aid the dispatcher in determining headways and the schedule adherence of the vehicles. 3.2.5.6 Text/Tabular Display SBS shall display selected lists of data, including bus schedules, operator identification, assignments and schedules, pull-in/layover status, back in service time/place, schedule and route adherence, and passenger loading. 3.2.5.7 Incident Reporting SBS shall support the collection and recording of bus information for Incident Reports through the automatic collection of data from buses and from manual input to screen forms at consoles and MDCs. 3.2.5.7.1 Incident Report Identification SBS shall create unique identification for Incident Reports as they are created. 3.2.5.7.2 Automatic Data SBS shall collect and record bus status data, bus run, route and schedule deviation, time, bus operator identification, bus identification, location, bus alarm status, other pertinent bus information, system date and time, console identification, and dispatcher, Transit Operations Supervisor, or police identification, and record them as part of each Incident Report. SBS shall automatically update the status of affected vehicles when appropriate by the processing of incidents. SBS Technical Specifications Page 25 Exhibit A-34 Exhibit A 3.2.5.7.3 Manual Data SBS shall accept from a console and record manually entered text, coded, combo-boxed or check-boxed notes, and an indication that the incident is closed or the report cancelled. SBS shall log any change made to an information field of an Incident Report; recording the contents, time, and identification of the person logged in at the console where a change is made. SBS shall provide a spell checker tool for manually entered text. 3.2.5.7.4 Incident Report Access As part of answering a bus call, SBS shall allow the console user to generate a new Incident report, or if appropriate, choose from a selection of earlier reports, which SBS determines may be relevant. If the console user selects an earlier report, SBS will allow the user to update or expand it. • • • SBS shall enable accessing Incident Reports at a console. Access shall be by bus operator identification, bus identification, line/run identification, dispatcher identification, incident code type, date, or Incident Report identification. SBS shall also allow access to Incident Reports, which have been entered into a call queue for reassignment or subsequent processing as described below. 3.2.5.7.5 Incident Report Association SBS shall search through open Incident Reports and provide display of any potentially related Incident Reports to transit dispatcher upon retrieval or closure of an Incident Report. The SBS dispatch console shall display associated Incident Reports in creation order, oldest first, to transit dispatchers with proper access privileges. 3.2.5.7.6 Report Assignment SBS shall accept a command from a console to assign an Incident Report to another console. SBS shall enter the Incident Report into the call queue of the recipient at its same priority and in the order it was first received by SBS. 3.2.5.7.7 Incident Coding SBS shall accept and record with each Incident Report a code consisting of two levels of alpha/numeric characters. SBS shall maintain a database of codes and validate entries against that database. 3.2.5.7.8 Incident Report Sub-functions SBS shall support a number of sub-functions that are associated with reporting incidents, as described below. A selected set of these functions shall send notifications of need for follow-up actions into the call queue, at an appropriate priority and time or event as specified in the sections below. Access to records of these functions for a given Incident Report shall be SBS Technical Specifications Page 26 Exhibit A-35 Exhibit A provided in a fixed order of the segments such as for subsections below, and in chronological order of the events that created them. 3.2.5.7.8.1 Comments SBS shall accept and record comment text made by a dispatcher, Transit Operations Supervisor, Transit Operations Manager. 3.2.5.7.8.2 Incident Report Transfer SBS shall accept from a transit dispatcher a request to transfer responsibility for an Incident Report to or from a specified dispatcher or Transit Operations Supervisor. 3.2.5.7.8.3 Notification SBS shall accept a request from a dispatcher to notify a specified individual or organization of an incident by forwarding the Incident Report to that individual or organization. 3.2.5.7.8.4 Routing List Changes SBS shall accept changes to a standard distribution list to which the Incident Report will be routed. 3.2.5.7.8.5 Bus Service Changes SBS shall accept a description of a bus change of service and use that data to determine service status, correct APC correlation and correct AVA announcements. SBS shall accommodate the following service changes: • • • • • • • • Deadheads Bumps Relays Doubles Out-lates / Cancellations Detours Assignment Cancellations Add Bus 3.2.5.7.9 Accessible Service Operations and Bike Rack Activity SBS shall automatically record wheelchair patron boardings and alightings as indicated by the bus operator, as well as location, time, vehicle ID, line, run, and direction. SBS shall accept notes from a dispatcher regarding failures of accessible equipment such as ramps or lifts. SBS shall automatically record wheelchair ramp and bike rack activity with the location, time vehicle ID, line, run, and direction. SBS Technical Specifications Page 27 Exhibit A-36 Exhibit A 3.2.5.7.10 Accidents SBS shall accept dispatcher descriptions of an accident. Upon completion of the entry, SBS shall transmit notification to the bus yard workstation by activation of a button. SBS shall report back when the Yard Workstation has received the Incident Report. 3.2.5.7.11 Police Calls SBS shall accept from a dispatcher a description of a call to police as a set of manual inputs. 3.2.5.7.12 SAS Resolutions SBS shall automatically invoke the SAS resolution function (forcing a decision as to the cause) as part of an Incident Report for any SAS. SBS shall hold the Incident Report open until the dispatcher has indicated that the indication was valid or that it was a false alarm for one or more reasons. 3.2.5.7.13 Road Call Initiation SBS shall facilitate the initiation of road calls by immediately transmitting selected Incident Reports that have the appropriate incident codes to the Yard Workstation. SBS shall immediately cause an audible alarm at the Yard workstation when the workstation receives an Incident Report. 3.2.5.7.14 Incident Report Forwarding and Remote Access SBS shall have the capability to export, on demand, closed Incident Reports in a format that is currently used by Culver City staff for word processing, spreadsheets, and databases) at the time of acceptance. SBS shall enable Culver City users to access Incident Reports and other SBS data via remote access. Proposers shall describe how remote access can be provided while providing sufficient security for SBS. 3.2.5.7.15 Incident Report Historical Tracking SBS shall maintain a log of assignments and modifications to each Incident Report. 3.2.5.7.16 Incident Report Storage SBS shall maintain a local copy of closed Incident Reports for at least five years. SBS shall automatically delete local copies of older Incident Reports, after it has successfully archived after five years. 3.2.5.7.17 Incident Report Procedural Assistance SBS shall provide pre-defined procedural checklists for selected types of incidents. SBS Technical Specifications Page 28 Exhibit A-37 Exhibit A • • • The checklists shall direct console operator to Incident Report fields as appropriate. The checklists shall include, as appropriate, automatic links to various communications media such as telephone calls and electronic mail for others who may need to be notified about the incident. The checklist shall be cancelable at any stage. 3.2.5.8 Changes of Operator/Vehicle/Line/Run Assignments SBS shall accept from a console additions and amendments to any assignment of operators, lines/runs, or vehicles. SBS shall update all necessary locations after changes have been made and ensure that all SBS components that may require this information have access to the updated information. 3.2.5.9 Add Bus Service and Missed Trips SBS shall facilitate the addition of additional trips when there is an overload on a line. NCCB shall calculate arrival predictions for all vehicles that are running in Add Bus Service and update the arrival predictions when there are missed trips. Proposers shall discuss how the SBS shall accommodate Add Bus Service and missed trips. 3.2.5.10 Transit Operations Manager Support SBS shall accept a login of the Transit Operations Manager at any console in order to do the following: • • • • make changes to schedule adherence tolerances make changes to load reporting tolerances display call queues listen in on radio transactions of any selected dispatcher, with audio notifications provided automatically, per applicable laws 3.2.5.11 Bus Route, Patterns and Schedules SBS shall have the capability to seamlessly receive, process, and import CCB route, pattern schedule, and related types of data and information from CCB schedule data that is created in Hastus without any modifications required. Bus schedules are identified by Schedule Number (a unique identifier), Effective Date, Revised Date, and Service Type (M-F, SA, or SU, HOL). Proposers shall provide a detailed description of their proposed schedule import process and if their product includes an integrated schedule module. SBS shall have the ability to incorporate schedule changes either on demand or at a scheduled time. SBS shall automatically check changes for impacts to related SBS subsystems such as the NCCB and Automatic Voice Annunciation subsystems. The Contractor shall provide a test environment that will enable CCB staff to test planned schedule changes and validate the changes before the new schedule is enacted. The test SBS Technical Specifications Page 29 Exhibit A-38 Exhibit A environment shall enable CCB staff to make mini changes or minor shakeups and validate only the changed portion of the schedule. SBS shall also have the capability to make and/or accept changes to the bus route, pattern and schedule data from a console for full or ad-hoc changes and detours at the trip, run and line levels. SBS shall allow users to enter changes utilizing simple, menu-driven forms or to graphically enter changes by drawing a detour on a map. The data entered online shall include the effective dates and pattern identifiers that identify the part of the schedule that is to be added or removed from effect. SBS shall list the missed connections and other schedule impacts that result from the changes. SBS shall immediately pass selected data about the change to the appropriate SBS subsystems such as NCCB and BSP, and external applications such as Go511 and RIITS. SBS shall utilize the modified definition of the route, pattern, and schedule for all SBS tracking, reporting and prediction functions for the duration that the modification is in effect. 3.2.5.12 Personnel Management Support SBS shall accept, store, and display information to assist in making assignments and keeping records for bus operators and Supervisors. SBS shall display assignments of operators to lines/runs, or vehicles on the Dispatch Center consoles, when selected from any console and at appropriate display detail levels. 3.2.5.13 Management Reporting SBS shall collect data for bus, staff, and SBS operation and performance and store it in the SBS Databases. SBS shall produce standard fleet management reports and an easy to use reporting tool for custom queries. Culver CityBus will consider suitability of Contractor’s standard reports in the proposal evaluation process. 3.2.5.13.1 Fleet Operations SBS shall collect information for production of reports on the following: • • • • • Trips, including trip ID, schedule type, line, run, direction, vehicle ID, operator ID, trip miles, deadhead miles, passenger boardings and alightings, wheelchair boardings and alightings, revenue collected, and other pertinent information Stops, including vehicle ID, line, run, time of stop, passenger boardings and alightings, wheelchair boardings and alightings, trip ID, and other pertinent information Timepoints, including vehicle ID, line, run, time of timepoint passage, trip ID, and other pertinent information Mechanical alarms, Onboard SBS equipment status, and other events Summary data on trip number, line, run, day of week, period, operator ID, vehicle ID, schedule adherence, passenger boardings and alightings, wheelchair boardings and alightings, bike rack usage, and revenue collected. Summaries shall be for weeks, months, quarters, and years, with retention of 12, 18 and 8 units respectively. Summaries shall be provided for a system settable number of weeks, depending upon line. SBS Technical Specifications Page 30 Exhibit A-39 Exhibit A • • • • • Vehicles, including location, mechanical alarms, passenger counts, and schedule/route adherence for scheduled, unscheduled, and ad hoc runs Unusual operating conditions and detours Road calls Dispatcher information such as bus and line assignments, action events such as bus calls and alarms, and dispatcher responses, all with time tags for analysis. Current status of service (on 15 minute update cycle), showing any active SAS, number of buses currently on routes, percent of fleet on time, percent of fleet late, number of scheduled runs missed for the day, and total number of calls currently in queues 3.2.5.13.2 Fleet Management SBS shall collect the necessary information and provide the following tabular and graphical reports: • • • • • • • • • • • • Bus assignments; including changes to assignments, pull-outs, and pull-ins Pre-trip reports that are accepted by the CHP Run cancels or out-lates Service delays, including type, reason, length of delay, service loss, mileage lost, and resolution Dispatch performance, as measured by call processing time categorized by problem type entered in the Incident Reports Schedule adherence, including identification of events outside of adherence parameters Passenger loading and alighting counts and door open/close times for each stop Wheelchair loading and alighting, including lift operation times Data for FTA NTD Report including but not limited to passenger miles, vehicle miles and hours, deadhead miles and hours, revenue miles and hours, and unlinked passenger trips. Bus availability, including reasons for unavailability AVL playback, which provides a graphical representation of vehicle locations for selected vehicle(s) on a map during a selected period. Running time by segment, route, direction, and time of day. Additional reports are listed in Appendix B. 3.2.5.13.3 Employee Management SBS shall collect the necessary information and provide the following tabular reports: • • • Incident Reports involving operator error Accident Reports SAS reports by operator, and line Reports shall be available for selectable periods, initially by month. 3.2.5.13.4 Ad Hoc Retrieval from Logs SBS Technical Specifications Page 31 Exhibit A-40 Exhibit A SBS shall enable ad hoc selective retrieval of event records of bus, operator, supervisor, and dispatcher activities, by bus, operator, route, dispatcher, supervisor, and event type or time interval. The report generator shall be user friendly and efficient. SBS shall generate each ad hoc report in less than one minute. Proposers shall provide a detailed description of how ad hoc reports are generated. Retrieval shall be by user-specified criteria, including the use of logical AND/OR operators. SBS shall make the selected event record available both at the console and as a file deposited on the SBS Database. 3.3 VOICE AND DATA COMMUNICATION SUBSYSTEMS SBS shall utilize the City’s voice radio system and a cellular data communication system for voice and data communications, respectively. CCB’s data radio system shall be utilized for backup data communications in the event of a loss of cellular data communications. SBS shall automatically switch to the data radio system when a loss of cellular data communications is detected for one minute and revert back to cellular data communications within one minute when SBS detects the cellular data network is available. SBS shall utilize the voice radio and data communications subsystems to support CCB operations and shall be designed such that no single point of failure shall disable either voice or data communications. The voice radio system shall continue to operate as a standalone radio system when there is a failure in the SBS data system. Data communications shall continue to operate when there is a failure in the voice radio system. CCB will consider alternatives to Culver City’s voice radio system, data radio system, and cellular data network. 3.3.1 Voice Radio Subsystem Interface SBS shall utilize existing talkgroups assigned to CCB on Culver City’s trunked voice radio system. No additional channels or talkgroups will be added for SBS voice communications. The SBS interface to the voice radio system shall be configured to operate such that mobile radio users only hear calls directed to their radio via either an individual call or group call. SBS shall enable users of portable radios to call specific buses. The existing voice radio system is a multi-user Smart Zone trunked radio system that is shared with other City users. The OrbCAD system interfaces to the Smart Zone voice radio system via two XTL5000 consollettes per dispatcher workstation. The consollettes are currently networked to four MCS2000 radios at the facility that transmit and receive voice calls for the dispatcher workstations. The City will be migrating to a P25 system and anticipates that the existing consolletes will remain next to the dispatcher workstations. The Contractor shall implement an interface between the consollettes and the SBS dispatcher workstations to enable dispatchers to use SBS to set up calls to buses and supervisor vehicles. SBS Technical Specifications Page 32 Exhibit A-41 Exhibit A SBS shall support a “voice fallback” mode of voice communications in the event that normal (data) communications with one or more vehicles has failed, such as during the failure of the data communications system. In the voice fallback mode, two-way voice communications between the SBS dispatch console users and the vehicles affected by the failure shall still be possible. SBS shall automatically switch all affected vehicles to the fallback mode when a failure of normal communications is detected. Vehicles unaffected by the failure shall continue to operate in the normal communications mode. The period between detection of a communications failure by a vehicle and the entering of fallback mode shall be adjustable by the SBS system administrator. Vehicles in fallback mode shall periodically check for restoration of normal communications at an interval that is adjustable by the SBS system administrator. When normal communications have been restored, all affected vehicles shall automatically return to the normal communications mode. While in fallback mode, SBS shall enable vehicles to transmit silent alarms to the SBS dispatch consoles using the voice radio system, which shall immediately annunciate the alarms and provide console users with at least the vehicle’s ID. Proposers shall describe how their offering will meet this requirement. 3.3.2 Wireless Data Communication Subsystem The Contractor shall implement a cellular data communication subsystem for SBS and demonstrate the subsystem provides adequate coverage throughout the Culver CityBus service area shown in Appendix H. The SBS shall support RTT and PRTT data messages. The SAS data messages shall be supported such that the commands shall be sent if either the voice radio or wireless data modem is operational. The voice radio system shall not be used for other data transmissions, except as approved by Culver CityBus. The Contractor shall replace the Quantar base station for CCB’s 800 data radio system and the Tait data radios onboard the vehicles with new equipment. SBS shall utilize the upgraded data radio system as a backup system for the cellular data system. The Contractor shall remove the current Quantar and deliver it to CCB. The Road Supervisor Subsystem MDCs shall utilize a cellular wireless service for data transmissions. 3.3.2.1 RF Coverage Area and Reliability The cellular data communication system shall have sufficient coverage such that there shall be reliable data transfer with no retries necessary in both directions of transmission for at least 95% of the CCB service area as defined in Appendix H. The Contractor shall measure and test coverage by dividing the service area into one square mile sectors and making measurements for each sector. Minimum acceptable signal level is -95dBm, SBS Technical Specifications Page 33 Exhibit A-42 Exhibit A unless the Contractor’s design shows that their system can operate at a lower level. At least 95% of the sectors shall pass the above stated criteria for SBS to comply with this Specification. The Contractor shall demonstrate the existing data radio communications subsystem coverage area and reliability is not degraded by the upgrade of the data radio system equipment. 3.4 COMMUNICATIONS CONTROL The SBS communications control switch shall provide all switching, signaling, and level control to interface all voice radio communications to the dispatch consoles and to provide control of the radio resources. The SBS communications control switch also provides for intercom communications between consoles. SBS shall monitor the dispatch PTT and incoming voice radio ID of received calls from field units. SBS shall interface to the Console Electronics Interface for each dispatch console and provide an audio recording of radio communications by console. 3.4.1 Console Communications The Contractor shall provide a logging recorder to record all radio transmit and receive audio from each console and telephone conversations from telephones that are designated by CCB. The SBS communications control switch provides the audio connections for the dispatcher's transmit, receive, and monitoring of audio lines to the base station via the City’s voice radio system to complete the radio calls, as selected from each dispatch console. 3.4.1.1 CAD Interface Selection of calls by the console user shall be via the Computer Aided Dispatch (CAD) humancomputer-interface provided by the console. The console shall be interfaced to the communications control switch directly, or via a dedicated processor, one per console. 3.4.1.2 Cellular Data Control SBS shall control all cellular data communications between the SBS computer subsystem and workstations and the Onboard SBS subsystems. In the event of a failover to the data radio communications subsystem, SBS shall control all data communications between the SBS workstations and the Onboard SBS subsystems via the data channel. This control shall be implemented using equipment at the Baldwin Hills site and corresponding equipment at the CCB facility. 3.4.1.3 Capacities SBS shall provide for expansion capability to eight dispatch consoles. SBS Technical Specifications Page 34 Exhibit A-43 Exhibit A 3.4.2 Telephone Interface All telephone transmit and receive audio from the telephone instruments dispatch consoles as designated by CCB shall be interfaced to the SBS logging recorder. 3.4.3 Audio Recording The SBS logging recorder shall record the selected audio and unselected audio for each dispatch console. When a radio, telephone, or intercom call is active, all transmit and receive audio shall be presented to the logging recorder channels assigned to the Dispatch Center consoles as a continuous audio stream (non-trunked). The SBS logging recorder shall be initially configured to record all radio audio and the audio from telephone extension 6537. 3.5 COMPUTER SUBSYSTEM SBS shall provide the features for its administration including, but not limited to, those described in the subsections below. 3.5.1 Archival, Summary, and Restoration of Operating Data SBS shall manage the historical records of events automatically created by SBS and manually entered data. SBS shall keep at least five years of recorded history available for immediate access from the consoles. SBS shall automatically verify that it has successfully and accurately archived the data following any archive procedure. SBS shall define the labeling and instruct the operator supporting the archiving processes. SBS shall supply tools for transferring SBS data to the SBS Database and for the retrieval of all historical records from the SBS Database for purposes of reporting. 3.5.2 Failover and Backup SBS shall maintain the specified availability and reliability requirements with appropriate redundancy to avoid or minimize any System failures as required to comply with the Agreement and Specifications. a) SBS shall run Contractor-furnished comprehensive self-diagnostics. When SBS detects unusual conditions or failures, SBS shall notify the system administrator and log the occurrence. SBS shall filter repetitive and cascaded event notices. b) Where redundant units are designed into SBS, SBS shall detect the failure of operating units and automatically switch to a working spare. c) SBS shall accomplish the switchover without disruption of operation or loss of operating data. d) Return of a repaired unit into service shall be accomplished automatically after its restoration. 3.5.2.1 Security SBS shall permit access to features only to those people who have presented it with proper identification codes and passwords for those features. SBS Technical Specifications Page 35 Exhibit A-44 Exhibit A 3.5.2.1.1 Access Privilege Assignment SBS shall define a System Administrator, with the authority to set access privileges, identification and passwords for all other users. 3.5.2.1.2 Dispatch Center User Access SBS shall limit access to its Dispatch Center Console functions through password controls. SBS shall allow each user to have a unique password. Privileges shall be different for the user groups: Dispatcher, Transit Operations Supervisor, Transit Operations Manager, Maintenance Supervisor, Manager, and System Administrator. 3.5.2.1.2.1 Configuration Management Access SBS shall permit a System Administrator access to all system functions, including configuration management and control over all other passwords for access. SBS shall allow the System Administrator to define password groups and individual passwords within groups. 3.5.2.2 Performance Monitoring SBS shall contain on-line tools to collect and report performance and resource use information on itself. This shall include SBS processors, SBS LAN, Wireless LAN, wireless data communication interface, data radio and fixed data radio subsystem control equipment, and electronic signs. Simple Network Management Protocol (SNMP) shall be utilized for monitoring and control of all SBS network, local and wide area network, as well as network elements. SBS shall present all equipment alarms and diagnostic messages in a clear, organized, and consistent user interface. SAS shall report equipment alarms in real time, including emails and SMS messages to maintenance personnel. Events that affect or may affect the ability of SBS to continue to operate as specified shall be considered alarms. Classification of events as alarms shall be configurable by the System Administrator. 3.5.2.3 Remote Diagnostics SBS shall include a port for remote access for diagnostics and trouble resolution. Access shall be restricted through multiple levels of security. Security provisions for this port shall be configurable. SBS shall log all activity on this port. 3.5.3 SBS Software The Contractor shall provide complete software to support all SBS functionality. 3.5.3.1 Dispatch/Custom • • • The Contractor shall provide interfaces to and between various manufacturers’ software packages through industry standard APIs. The Contractor shall furnish the complete software, instructions, and data to re-build SBS. The control software shall be modular in design and shall be easily configurable by CCB staff. SBS Technical Specifications Page 36 Exhibit A-45 Exhibit A 3.5.3.2 Off-the-Shelf Operating Systems All SBS servers shall use the same server operating system. All SBS workstations shall use the same PC operating system. Network operating software shall be part of the provided operating system product. At a minimum, the Contractor shall provide software for Dispatch Center equipment that shall include the following: • • • • • • • • • • • Operating system / network operating system--all network operating system software and protocols shall be Microsoft compliant Graphical user interface Network management system Database management system, including scheduled archiving and updates, and restoration Forms package, report package, and query package Tools to edit, debug, generate and reproduce executable code from the source code Software configuration management package Software performance monitoring and reporting tools (that portion not specific to the application) Equipment diagnostic software Virus detection and protection Firewall to protect against unauthorized database updates or accesses resulting in performance degradation The operating system software shall meet the following requirements: • • • Be commercially prevalent or industry-standard system software. Microsoft is preferred. Have training available from one or more manufacturer-approved training groups/companies in the Los Angeles area Have technical support available for purchase from the software manufacturer and/or distributors 3.5.4 AVA Database Editor Workstation The Contractor shall provide an AVA workstation or integrate the AVA workstation functionality with another SBS workstation to enable CCB staff to update the database utilized for AVA, including the recording of new digitized audio, application of the audio to the correct stop, application of the location of the trigger point for the audio announcement to the AVA database, and a tool to add, change, or delete messages, routes, and stop names for display on the onboard LED signs and headsigns. SBS Technical Specifications Page 37 Exhibit A-46 Exhibit A 3.5.5 BSP Database Editor Workstation The Contractor shall provide an BSP Database Editor workstation or integrate the BSP workstation functionality with another SBS workstation for updating the database utilized for BSP, including the application of the location of the tripper point for the BSP messages to the BSP database, and a tool to add, change, or delete trigger points. The workstation shall be used to compile BSP Image files that shall be uploaded to the Onboard SBS BSP subsystems. The Contractor shall be responsible for the initial creation of the BSP GIS database. 3.5.6 Multi-Channel Digital Voice Recorder The SBS logging recorder shall have a capacity for 12 audio channels. The Contractor shall network the new logging recorder via Ethernet TCP/IP interface. All recorder controls and playback shall be available from a single user interface via the Ethernet connection. 3.5.6.1 Recorder Capabilities The recorder shall use the most current commercial technologies for long-term storage of the audio data. The recorder shall provide instant access retrieval from storage of audio, which it has indexed with date and time stamps. Voice activated recording shall be used to minimize recording of idle channels, however the recorder shall be capable of DTMF-detect, ring-detect, off-hook-detect, and contact closure triggers and continuous recording. The recorder shall utilize a real-time multi-tasking operating system. Audio file type shall not be compatible with common multi-media software. The mean time between failures for the recorder shall be at least 15,000 hours. The recorder unit shall be rack mounted and shall include system to backup the recorder data. 3.5.6.2 User Interface The recorder shall include a PC user interface for the control and monitoring of the audio, connected to the recorder via Ethernet, using TCP/IP. Transfer of audio files shall be secure. The user interface hardware set shall utilize the most current technologies for furnishing electronic copies. The Contractor shall provide all software for the control and playback. Management of individual channel assignments shall be provided. Instant playback and search features by date and time shall be provided. The PC user interface shall be equipped as recommended by the recorder manufacturer. The PC shall utilize the most current commercial technologies. 3.6 WIDE AREA NETWORKING The Contractor shall extend the SBS LAN at the Dispatch Center to the voice radio and data communication system network utilizing industry standard wide area networking (WAN) hardware. The Contractor shall configure SBS LAN to be fault tolerant. In cases when the primary communications path fails, data communications on the WAN shall automatically utilize a secondary path. SBS Technical Specifications Page 38 Exhibit A-47 Exhibit A The Contractor shall use commercially available bridges, switches, firewalls, and routers from a recognized vendor with a solid support group and local parts for warranty support. The selected hardware should be at least five (5) years from EOL/EOS (End of Life/End of Support). Cisco is the City’s preferred provider for this technology. Standard IP addressing shall be utilized. All equipment shall be managed using Simple Network Management Protocol (SNMP) from the SBS system administrator workstation. The WAN connection shall provide for forwarding of SNMP for management of LAN hardware at Culver CityBus facility from the SBS system administrator workstation. 3.7 AUTOMATIC VEHICLE LOCATION The automatic vehicle location subsystem shall provide real-time vehicle location updates for use by the onboard subsystem for vehicle location reporting, route and schedule adherence, automatic passenger counting, and automatic vehicle announcements. The subsystem shall also provide velocity, time, and direction of travel information. SBS shall retain and store all AVL information in a database. The AVL subsystem shall utilize GPS technology and shall apply Wide Area Augmentation Signal (WAAS) differential correction to the GPS signal. The AVL subsystem shall utilize a dead-reckoning algorithm with odometer interface for vehicle location when the GPS signal is unavailable. Use of gyros for the dead reckoning is preferred. 3.7.1 Location Accuracy SBS shall locate vehicles within five meters and shall have the accuracy necessary to support AVL-related functions. This accuracy includes not only the raw position solution in latitude and longitude, but also the accuracy of the GIS database. 3.7.1.1 Support for AVA SBS shall provide necessary accuracy for the activation of AVA announcements within two seconds of the stated times for triggering announcements. 3.7.1.2 Support for BSP SBS shall provide necessary accuracy for the transmission of BSP messages within two seconds of the stated times for the sending of the messages. 3.7.1.3 Support for Stop Correlation SBS shall provide for correct correlation of passenger counts and fare transactions to the correct stop with 99% probability. 3.7.1.4 Support for Off-Route Determination SBS shall provide for off-route notification when a bus is traveling on a parallel street separated by more than thirty feet from the route with 99% probability. SBS Technical Specifications Page 39 Exhibit A-48 Exhibit A SBS shall falsely report a bus as off-route (more than thirty feet from the defined route locus) with probability for less than 0.01% of all off-route notifications. 3.7.1.5 Support for Graphic Displays SBS shall place the location of the bus icon on the correct street with 99.9% probability. Icons shall be placed in streets and shall not be displayed in the middle of a block or off-road, unless the bus has actually left the road. 3.7.1.6 Support for Yard Positioning SBS shall correctly correlate buses to locations in line in the bus yard with 99% probability of accuracy. 3.8 ROUTE SCHEDULE ADHERENCE 3.8.1 Support Schedule and Route Adherence SBS shall supply information to bus operators, dispatcher, and Transit Operations Supervisors as needed to assist with schedule adherence, and schedule deviation recovery. 3.8.1.1 Determine Location In addition to providing location information to the dispatcher, Transit Operations Supervisor, maintenance personnel and Culver CityBus management, the location information shall be utilized to calculate route and schedule adherence, to trigger stop announcements, to correlate APC data to stops, and to predict arrival times. 3.8.1.2 Route and Schedule Database CCB will provide Contractor with route and schedule information and GIS information collected to date. The Contractor shall utilize this data and shall correct any inaccuracies, ensure the data is complete, and provide an up-to-date, accurate route and schedule database that includes the trigger point locations for AVA announcements and BSP messages. The Contractor shall provide and tools to update the route and schedule database. The tools shall include a GIS tool for the route database and a tool to import CCB generated updated schedules electronically, routes, and bus stop listings. The Contractor shall create an ODBC connection to CCB’s scheduling vendor CSched to directly import CCB’s schedule created in Hastus. The schedule import process shall provide a comprehensive listing of warning and error conditions. SBS shall store and maintain a copy of the current system-wide route and schedule in the Onboard SBS equipment. SBS shall accept updates to this database via the wireless LAN and via the wireless data communication subsystem. Downloads of new versions of the database shall be via the wireless LAN. The Contractor shall provide complete version control and validation of the database. Proposers shall provide a detailed description of the schedule database import process. SBS Technical Specifications Page 40 Exhibit A-49 Exhibit A 3.8.1.3 Schedule Adherence SBS shall determine and display to the bus operator the current time deviation from schedule for the assigned run, including late pullout status. SBS shall report this status to the Dispatch Center, if the schedule deviation is more than a predefined threshold early or late. The thresholds shall be selectable at the Dispatch Center for each route and run. SBS shall have a means for the Dispatch Center to provide changes to the thresholds to the Onboard subsystem, or to disable reporting of schedule adherence for an individual bus, or for all buses on a route. SBS shall determine times for stops, dwell times at stops, start of assignment, pull-ins, pull-outs, start of trip, layover on assignment, end of trip, and end of assignment and shall report deviations. 3.8.1.4 Route Adherence SBS shall provide the operator with a brief, distinctive audible warning sound if the bus is off route, further than a pre-defined threshold, and shall display the name of the next stop on the defined route. SBS shall also transmit the off-route status to the Dispatch Center. The off-route threshold distances shall be selectable at the Dispatch Center for each route. A default threshold distance for the fleet shall be settable by the SBS system administrator. SBS shall have a means for the Dispatch Center to provide changes to these thresholds to the onboard subsystems or to disable reporting of route adherence for an individual bus, or all buses on a route. 3.8.1.5 Display Time SBS shall normally display the current time for the operator using the onboard subsystem MDT. SBS may supersede this display with other information as required for efficient operator interface, but shall return to display of time when the superseding information is no longer needed. Time shall be determined based on GPS time and shall be displayed in twenty-four hour format for Pacific Standard Time or Pacific Daylight Time. SBS shall provide for automatic correction for daylight saving time. The onboard subsystem shall maintain time, if the GPS signal is lost to within 10 seconds per month of drift. When the onboard subsystem is receiving a GPS signal, the time displayed on the MDT shall be within one second of the time displayed on the CAD consoles. 3.9 3.9.1 ONBOARD SUBSYSTEM Description and Functional Overview 3.9.1.1 Power-up and Power Down SBS Technical Specifications Page 41 Exhibit A-50 Exhibit A SBS shall accept the vehicle status as active when the bus is powered up and inactive when the bus is powered down. The powered up status for that bus shall be retained by SBS. In addition, the Onboard SBS subsystem equipment shall remain active when the bus is shut off at a layover. SBS shall send to each bus the operator and run information for its next assignment. SBS shall require a bus operator or maintenance personnel to log onto a bus before accepting any other request through its MDT. The bus operator shall be prompted to enter his/her correct operator ID and correct work assignment. SBS shall accept the data, provide notification to the operator that this information was accepted, and provide indication of whether the information entered is as expected or not. SBS shall accept an operator command to logoff, thus making the onboard subsystem ready for a new logon. SBS shall maintain an “uncorrelated” state for any bus that is powered on but without an operator logon that corresponds to its next assignment. Transit dispatchers shall have the ability to correlate assignments. 3.9.1.2 Manage Voice and Data Communications 3.9.1.2.1 SBS shall provide support to manage radio calls and data messaging as described below. SBS shall provide the bus operator with status messages of the radio and data system on the MDT. The Onboard SBS shall utilize a cellular data network for data communications, shall automatically switch to the data radio system when a loss of cellular data communications is detected for one minute, and revert back to cellular data communications within one minute when SBS detects the cellular data network is available. Receive and Annunciate Calls from Dispatch Center The onboard subsystem shall receive radio calls initiated at the Dispatch Center, from a Road Supervisor System, or from a portable radio and make an audible and visual annunciation that a call is pending. The annunciation shall indicate the call type. All selection and switching of talkgroups shall be transparent to the users. 3.9.1.2.2 Individual Calls In the normal mode of operation, SBS shall only allow the bus operator to hear voice calls after a transit dispatcher or Transit Operations Supervisor initiates a call to the vehicle. SBS shall allow the bus operator to receive each pending call by removing the handset from the cradle, communicate by utilizing the handset push-to-talk, and terminate the call by returning the handset to the cradle. 3.9.1.2.3 Group Calls and All-Calls SBS Technical Specifications Page 42 Exhibit A-51 Exhibit A SBS shall alert the operator and shall route the audio to the monitor speaker. The operator shall have the option of lifting the handset to receive the audio, at which time the audio to the speaker shall be disconnected. The handset push-to-talk shall not be active. Call termination shall be controllable by console action at the Dispatch Center. Non-emergency calls shall time-out if there is no activity on the radio channel for a system administrator-settable time. 3.9.1.2.4 Receive and Annunciate Messages from Dispatch Center or Road Supervisor Subsystem. The Onboard SBS subsystem shall accept text messages sent from the Dispatch Center or Road Supervisor Subsystem and display those messages to the bus operator on the MDT. The Onboard subsystem shall make an audible and visible annunciation when an unacknowledged text message has been sent to a bus operator. The Onboard subsystem shall allow for the reading and acknowledgement of messages received from the Dispatch Center or Road Supervisor Subsystem. Operators shall be able to view multiple messages on the MDT. SBS shall report to the Dispatch Center or Road Supervisor Subsystem the acknowledgement of text messages by the bus operator. The Onboard subsystem shall allow the operator to clear a text message display after they have acknowledged it. 3.9.1.2.5 Accept Calls to Dispatch Center In the normal mode of operation, SBS shall only allow a bus operator to call a dispatcher at the Dispatch Center or Transit Operations Supervisor, by selecting either the normal priority requestto-talk (RTT) or high priority request-to-talk (PRTT) button on the MDT. Within 30 seconds of a bus operator selecting a request to talk option, SBS shall provide an audible and visible annunciation to the dispatch console monitoring that bus that it has received a request to initiate a call. When the call is accessed at the Dispatch Center, SBS shall process the call as described above for individual calls. In the normal mode of operation, SBS shall accept a bus operator cancellation of a request to initiate a call to the Dispatch Center and shall remove the pending call from the call queue at the Dispatch Center. 3.9.1.2.6 Transmit BSP messages The Onboard SBS subsystem shall transmit BSP messages to traffic signal controllers and a data message to the SBS backend when the bus reaches preset trigger point locations as described in Section 3.14. 3.9.1.2.7 Accept Messages to Dispatch Center SBS shall accept requests by the bus operator to send an operator-selected text message from a set of canned text messages. The available messages shall scroll on the MDT display for selection by the operator. SBS shall send and process the selected text message similar to the processing of an RTT, except that a return call to the bus is not required when the message is accessed at the Dispatch Center. The set of canned text messages available in SBS shall include all canned messages currently provided by the OrbCAD system. 3.9.1.2.8 Accept Pre-trip Report Inputs and Addendums SBS Technical Specifications Page 43 Exhibit A-52 Exhibit A SBS shall accept inputs by the bus operator for an electronic pre-trip report that is accepted by the CHP. The pre-trip report shall mirror the pre-trip report in Appendix K that operators are currently required to complete before pull-out. The MDT shall display the items to be checked by the operator for the pre-trip and accept entries from the operator to indicate the status of the items checked. SBS shall automatically populate certain fields of the report such as bus ID, operator ID, and date and time. The Onboard SBS subsystem shall store the completed pre-trip report onboard and download the report via the Yard WLAN before the bus leaves the yard. SBS shall require the operator to complete the pre-trip report before the MDT closes the report and allows the MDT to perform other functions. The Onboard SBS subsystem shall transmit a message that indicates when the a pre-trip report was not completed by the time the bus leaves the yard. SBS shall allow a relief or other operator to add to the initial pre-trip report, The initial pre-trip report cannot be changed. The edited report shall indicate the additions made by a new operator and the new operator’s ID number. 3.9.1.3 SAS SBS shall accept a silent alarm system (SAS) request activated from a covert switch on the bus or bus operator seat. When a bus operator activates an SAS, SBS shall cause this status, the vehicle ID, and current location to be immediately sent to the dispatch console that is assigned to monitor that bus and to the Culver City police department management console. While the SAS is active, SBS shall command the onboard video system to record in high-resolution mode and utilize the onboard covert mic to transmit continuous onboard audio. The SAS activation shall be discreetly displayed onboard the bus and shall cause the exterior headsign to display an emergency message. SBS shall provide the current vehicle location to the Dispatch Center and Culver City police department every five seconds while the SAS is active. When the responsible console user acknowledges the SAS, SBS shall send an acknowledgement notification to the bus operator within fifteen seconds. SBS shall display the acknowledgement notification to the bus operator using a discreet unlabeled light or unlabeled screen symbol on the MDT display. SBS shall disable all incoming calls, messages, audible alerts, etc., while an SAS is active. The SAS status shall return to normal upon activation of a call request (PRTT). 3.9.1.3.1 Test SAS SBS shall provide an automatic in vehicle self-test of the SAS switch at startup. 3.9.1.4 Radio Fallback Operation SBS shall support operation of trunked voice radio communications and SAS functionality in the event of a SBS data mechanism or SBS processor failure. While in fallback, the voice radio shall operate in a trunked mode on a default talk group and shall respond to all trunked channel commands. 3.9.1.5 Report Data to Dispatch Center SBS shall report automatically collected and manually entered data to the Dispatch Center, as defined below. SBS Technical Specifications Page 44 Exhibit A-53 Exhibit A 3.9.1.5.1 SBS Alarm Status SBS shall automatically report to the Dispatch Center changes in status of all onboard alarms that are being monitored by SBS. These status changes shall be entered into call queues at the Dispatch Center with the same priority as a PRTT. Reporting of mechanical alarms shall be disabled for a selectable period following start-up to prevent false reporting. Status changes shall have occurred for a period of at least two seconds to be considered a valid alarm for reporting. The Transit Operations Manager in the dispatch center and the equipment supervisor in the maintenance area shall have the capability to disable and re-enable reporting of individual mechanical alarms on each bus. Alarm messages shall not be sent when disabled. 3.9.1.5.2 Operator-Selected Status SBS shall accept operator-selected status, including in/out of service, at scene, out of vehicle, clear, on break, on special assignment and return to normal. These messages shall not be entered into call queues or automatically displayed, but shall be retained by SBS for use in case a dispatch console user attempts to contact the vehicle or operator. SBS shall provide a convenient means of selecting these messages such as a selectable scrolling list on the MDT display. 3.9.1.5.3 Bus Collected Data Changes in passenger counts, wheelchair actions, and fare box alarms, shall be obtained from existing and future onboard systems via serial interfaces RS-232, SAE-J1708, and SAE-J1939. SBS shall retain this data onboard the bus and report it to the Dispatch Center as requested, or as scheduled. This data shall be scheduled to be downloaded at the end of revenue service when the bus is in the bus yard. The location of the bus and the time when the condition occurred shall be recorded with the event. Time used for data recording shall be synchronized to GPS time. 3.9.1.5.4 Vehicle Location, Schedule and Route Adherence SBS shall report current bus location, along with bus identification, to the Dispatch Center with all status messages. SBS shall also solicit location updates from powered-up buses at least every half minute, if no other messages from the bus have occurred. The Onboard subsystem shall respond to these queries with the current location and bus identification. 3.9.1.5.5 SBS Equipment Status SBS shall monitor the status of all Onboard SBS components to detect failures, disconnected equipment, or missing equipment. Detected failures shall be retained onboard the bus and reported to the Dispatch Center in real-time, as requested or as scheduled. This data shall be downloaded at the end of revenue service when the bus is in the bus yard. The location of the bus and the time when the condition occurred shall be recorded with the event. Time used for data recording shall be synchronized to GPS time. The type of reporting (real-time, as requested, or as scheduled) shall be selectable for each piece of Onboard SBS component. SBS Technical Specifications Page 45 Exhibit A-54 Exhibit A 3.9.1.6 Headsign Control SBS shall control existing headsigns such that the headsign display corresponds to the operator's work assignment, “Special Run” or “Out of Service” status. Top, rear, and side mounted destination signs shall also be controlled. SBS shall provide capability to control run number signs located in the right front window, should CCB procure buses with controllable run number signs. SBS shall not interfere with the manual operation of the destination signs nor degrade their performance. 3.9.1.7 Automatic Passenger Counters SBS shall collect passenger boarding and alighting counts and correlate the counts to stops, lines, and runs as further described in Section 3.9.2. 3.9.1.8 Automatic Voice Annunciator SBS shall provide passenger information via audio and visual announcement of stops via control of electronic sign displays as further described in Section 3.9.3. 3.9.1.9 Video Security System SBS shall interface to the existing onboard video security system (VSS) to provide GPS time updates, vehicle location data, and command the VSS to tag video data during an SAS, when a gforce sensor is activated, when an operator or dispatcher initiates tagging or other events where video data tagging is desired. SBS shall upload video data via the wireless LAN at the bus yard. SBS shall monitor the status of the VSS and indicate when the VSS has red light status. 3.9.1.10 Add Bus Service and Missed Trips The onboard processor, when in Add Bus Service, shall collect onboard information including APC data, and correlate it to the vehicle, time, GPS, stop, odometer, line and variation, and the manual logon ID (what the operator enters when logging onto the Add Bus Service). This information shall be retained onboard until it has been successfully downloaded via the WLAN. The AVA subsystem shall make stop announcements when the vehicle is providing Add Bus Service and the SBS shall make correct predictions for the added bus. 3.9.1.11 Farebox Interface The Contractor shall establish an interface between SBS and the farebox to enable a single logon to both systems via either the MDT or the farebox control head. SBS shall provide vehicle location information including the stop ID and line to the farebox. SBS shall provide a time sync to the farebox, unless both SBS and the fareboxes sync to the same time source. In the later scenario, the time displayed by SBS and the fareboxes shall be within one second of each other. SBS Technical Specifications Page 46 Exhibit A-55 Exhibit A 3.9.2 Automatic Passenger Counters SBS shall interface to the existing automatic passenger counters (APCs) onboard each vehicle. Option: The Contractor shall provide and install new APC sensors onboard each vehicle. The APC sensors shall be the highest rated sensors available for transit applications. The new sensors shall be self-calibrating. 3.9.2.1 Functions and shall be capable of providing, at a minimum, the following passenger count information: • • • • • • • • • • • • • • • Number of passengers boarding and alighting by doorway at each door open/close correlated to a schedule line, run, trip, stop name, and schedule time Number of passengers onboard by segment, run and line Number of wheelchair lift/ramp cycles at each stop the bus makes for each run and trip on a line Number of wheelchair passenger boardings and alightings at each stop the bus makes for each run and trip on a line Location (stop name or coordinates), time and date for each boarding and alighting, start of trip and end of trip Bus number All door open/close cycles for each stop with a time stamp. The first door open shall be correlated as the arrival and the last door close as the departure Counts of door open and close cycles at unscheduled locations or detours Passenger miles by segment, run, route, day—Passenger miles are the cumulative sum of the distances ridden by each passenger. A segment is a section of a run between two stops. Average passenger miles by segment, run, route, day Total passenger boardings by segment, run, route, day Dwell time at each stop—Dwell time is calculated from the first door open to last door close at a stop. Distance traveled between stops Pull-in and pull-out times at yard entrance and at layover zones—even if there is no door open/close at these locations Off-route operation designations when the vehicle is inter-lining or deadheading The SBS APC subsystem shall at a minimum, do the following: • • Provide accurate passenger accumulated count data. The accumulated count of alighting passengers shall be within 5% for each 1000 consecutive boarding and alighting passengers, and the accumulated count of boarding passengers shall be within 5% for each 1000 consecutive boarding and alighting passengers. Provide accurate stop-by-stop count data. For 85% of all door cycles, the boarding and alighting counts shall be exact when compared to actual. For 90% of the stops, the counts shall be within one passenger of actual. For 97% of the stops, the counts shall be within two passengers of actual. This shall include stops for which there was no SBS Technical Specifications Page 47 Exhibit A-56 Exhibit A • • • • • • • • • • observed boarding or alighting activity. Counts from multiple door openings near a stop shall be correlated to that stop. Correlate passenger counts to the correct run if SBS cannot correlate the counts to a stop Calculate passenger miles for passenger boardings and alightings at unscheduled stops Provide accurate location. For 95% of the time, SBS shall correctly identify a bus scheduled stop. For 97% of the time, SBS shall correctly identify a scheduled bus stop or an adjacent scheduled bus stop for the bus run. Only stops where there is a door opening/close shall be included in this calculation. Provide accurate passenger counts such that the onboard passenger count shall not change from one segment to another when there is no door open/close between the segments Store and retain onboard fourteen days of recorded APC data Store and warehouse all APC data collected for five years in an APC database Perform a verification of the download from the onboard processor to the SBS Server Provide valid and accurate data (95% accuracy with a +/- 5% confidence) for the generation of NTD reports and other APC reports as described in Appendix B. Provide an alert when the APC sensors for a particular bus are malfunctioning. Provide the APC data in a format that can be utilized by RSM to generate APC reports. 3.9.2.2 On-Board Processor The APC subsystem shall use the Onboard SBS Processor directly or indirectly, using a sensor controller, to determine, record and store data received from the sensors, GPS receiver, spread spectrum radio, and dead reckoning system. Stored passenger counts shall be correlated to a stop in the Onboard Processor and stored with a time-stamp. 3.9.2.3 Vehicle Location The APC subsystem shall use the SBS AVL subsystem to determine the bus location, and stop, whenever there is a door cycle or there is a stop exceeding a system administrator-settable number of seconds. The Contractor shall submit for CCB approval calculations showing the expected correlation of passenger counts to the correct stop <CDRL>. 3.9.2.4 Real-Time APC Count Reporting When a particular bus queried by SBS, the Onboard SBS subsystem shall report the real-time passenger count via the wireless data communication system. 3.9.2.5 Wireless LAN Download The APC subsystem shall use the wireless LAN subsystem to download passenger count data from the buses and to upload new schedule and route information to the buses while at the bus yard. 3.9.2.6 APC Data Processing Collected APC data shall be processed in order to ensure that the data is properly correlated to bus stops and that the data is statistically valid for use in NTD reports, and for planning SBS Technical Specifications Page 48 Exhibit A-57 Exhibit A purposes. This processing shall include removal of clearly erroneous data, such as may occur from sensor failures. The Contractor shall provide an automated process to flag buses that have unusually high or low APC counts for APC sensor maintenance. The processing shall also remove data for buses that would otherwise improperly affect statistical results for monitored bus routes due to temporary and unanticipated changes to the operation of buses on those routes. Changes of this type to be detected by SBS shall include, but not be limited to, significant off-route operation, significant off-schedule operation, breakdowns, and unscheduled turn-backs. Parameters for determining various filtering thresholds required by the processing shall be definable by the system administrator. CCB is currently using RSM Services’ RideCheck Plus to help process the APC data. SBS shall provide equivalent APC data analysis and reporting tools that are currently provided by RSM Services including the reports described in Appendix B. The Contractor shall ensure that SBS APC data, information and reporting are easy to navigate, use and generate. The APC reports shall be as concise as possible, and user friendly, plus contain the relevant data. . The Contractor shall assist CCB in getting FTA approval for the use of APC for its NTD report. The assistance shall include providing a methodology for achieving NTD certification. Proposers shall include a list of clients that have FTA approval for the use their APC data for their NTD report. 3.9.2.7 APC Accuracy The Contractor shall ensure the APC subsystem reliably provides APC counts for the APC database. The Contractor shall submit for Culver CityBus approval an analysis and calculation of the APC subsystem accuracy from data collected during an APC verification test <CDRL>. Boarding and Alighting accuracy shall be calculated as follows: Boarding Accuracy =1.0 - ABS((BoardingsMANUAL – BoardingsAPC)/BoardingsMANUAL) Alighting Accuracy =1.0 - ABS((AlightingsMANUAL – AlightingsAPC)/AlightingsMANUAL) Option: The Contractor shall perform a one-year manual count (or actual ride along surveying) to verify the accuracy of the APC system and APC data, required by the FTA to certify the APC subsystem. 3.9.3 Automatic Voice Annunciators 3.9.3.1 Functions SBS shall interface to the existing onboard LED signs or LCD monitors and the PA system to provide for automatic annunciation of each stop in both audio and visual formats. Based on the SBS Technical Specifications Page 49 Exhibit A-58 Exhibit A block assignment and the current location as determined by the AVL subsystem, the AVA subsystem shall calculate when to make an announcement at a pre-defined location in advance of each stop. The AVA subsystem shall provide accurate announcements—for 99% of the time, the AVA subsystem shall correctly identify a bus stop and make the correct announcement. Assuming that the correct block assignment has been entered into the AVA subsystem and the bus is onroute, no operator action will be required for AVA operation. Operators shall not be able to disengage AVA operation. 3.9.3.2 Announcements All stops shall be announced. When the bus is approaching a stop, one announcement shall be made for the next stop. The distance from the stop when the announcement is triggered shall be selectable by stop and direction or applied globally and will be stored in the route and stop database residing in the onboard processor. The AVA subsystem shall allow, through the PA microphone or Speak-Easy system, instant operator-voice override for emergency or priority announcements. The voice override shall automatically time-out after 30 seconds. The override shall be reported as an event. The AVA subsystem shall make ambient noise measurements to provide independent, automatic volume control for internal and external announcements. Audio levels shall be controllable by the vehicle operator within a usable audio range. The Contractor shall provide new audio files as necessary to ensure the announcements for all stops are correct. Each audio announcement shall be up to 30 seconds in length and shall include the stop designation such as the complete intersection name or landmark name. The Contractor shall submit for CCB approval sample tapes of the audio to be furnished. The audio files shall be recorded in a manner that would allow CCB to easily truncate or append announcements. AVA shall provide text announcements that correlate to each audio announcement, utilizing the onboard LED signs. The Contractor shall submit for CCB approval the exact text to be used for each new stop announcement or general service message. <CDRL> The Contractor shall provide the capability to make the following additional announcements: • • • X ft. after leaving the stop, where X is adjustable At Y minute intervals, where Y is adjustable When the bus arrives at the stop, SBS shall make announcements using an exterior speaker providing the bus line number and destination. The exterior announcements shall be disabled during the night and early morning hours. The hours when the exterior announcements are disabled shall be a system settable parameter. The location of the announcements shall be selectable by direction and stop and shall be stored in the stop database residing onboard. Stop announcements shall be of the following types: Location SBS Technical Specifications Interior Announcement Page 50 Exhibit A-59 Exterior Announcement Exhibit A In Advance of Stop In Advance of Stop In Advance of Stop (Express routes) Leaving Stop Next Stop <Street Name 1> and <Street Name 23> (Audio and Visual) Next Stop <Landmark Name> (Audio and Visual) Destination < Destination Name> (Audio and Visual) None (Audio) Destination (Visual) None (Audio) Destination (Visual) None (Audio) Destination (Visual) Next Stop <Street Name 1> and <Street Name 2> (Audio and Visual) Next Stop <Landmark Name> (Audio and Visual) Destination <Destination Name> (Audio and Visual) This Stop <Street Name 1> and <Street Name 2> (Audio and Visual), Transfer Point for Line Numbers <Numbers> or None (Audio) Destination (Visual) None (Audio) Destination (Visual) None (Audio) Destination (Visual) Line Number <Number>, Destination <Destination Name> (Audio) This Stop <Landmark Name> Transfer Points for Line Numbers <Numbers> Destination (Visual) At Stop This Stop <Street Name 1> and <Street Name 2> (Audio and Visual) At Stop This Stop <Landmark Name> At Stop (Express routes) Destination <Destination Name> (Audio and Visual) Line Number <Number>, Destination <Destination Name> (Audio) Destination (Visual) Line Number <Number>, Destination <Destination Name> (Audio) Destination (Visual) Line Number <Number>, Destination <Destination Name> (Audio) Destination (Visual) Leaving Stop Leaving Stop (Express routes) At Transfer Point Stop SBS shall be capable of repeating audio and text stop announcements. 3.9.3.3 Route Deviations If the bus goes off-route, announcements shall not be made until the AVA subsystem determines that the bus is again traveling on the assigned route. SBS Technical Specifications Page 51 Exhibit A-60 Exhibit A In the event of an interline, where a bus switches from one line to another, the system shall continue to make the correct announcements. If a stop is bypassed, the correct next stop announcement shall be made. If an unscheduled stop is made, the AVA subsystem shall not interpret this as the actual stop, unless it occurs within the position accuracy of the AVL subsystem. Correct next stop announcements shall continue. If the bus status is changed to out-of-service through an operator login, announcements shall be inhibited, except that the headsigns shall display “Out of Service”. 3.9.3.4 Other Announcements AVA shall display a time, date, and operator number text announcement periodically on the internal signs and monitors. AVA shall make public service and advertising audio and text announcements periodically or at pre-defined locations. Appendix E provides a list of the current public service announcements that shall be provided. The operator shall have the capability of manually selecting from a menu of predefined messages for announcements to passengers that may override an automatic announcement; however, operators shall not be able to disable initiation of audio announcements. Dispatchers and Transit Operations Supervisors in a vehicle with a Road Supervisor subsystem shall have the capability of sending a text message for display either on the internal signs or headsign and making audio announcements on the PA system of selected buses. AVA shall make audio and visual “Stop Requested” announcements. The Stop Requested display shall be cleared when a door is opened. 3.9.3.5 Stop Announcement Database The Onboard SBS equipment shall store the full CCB stop database and corresponding audio and text message database. Modifications to this database shall be provided via the wireless LAN at each bus yard. The current version of the database shall be made available by the Onboard SBS equipment when queried via the wireless LAN. Changes to the database shall be accepted without requiring a complete download of the database each time a modification is made. Dedicated hard drive storage shall be provided for the audio database onboard each bus. 3.9.4 Video Security Subsystem Interface SBS interface to the onboard MobileView Penta 8 or Penta 8 video security system and shall provide GPS time sync updates to the video systems, support wireless downloads of video stored SBS Technical Specifications Page 52 Exhibit A-61 Exhibit A onboard, and activate tagging. Proposers shall provide a detailed description of the interfaces that have been implemented and the features provided. 3.10 YARD SUBSYSTEM A portion of the daily SBS operations shall occur at the Bus Yard. The role of the SBS Yard Subsystem shall be to facilitate and manage data transfer between buses and the Dispatch Center. These operations shall include the following: • • • • • • • • Download of route and schedule adherence from bus Download of passenger counts from bus Download of video data from bus as required Upload of route and schedule and other database updates to bus Display and reporting of Onboard SBS equipment alarms, and other events requiring maintenance action. SBS shall provide for the creation of work orders related to these items. Option: Location of parked buses Option: Assignment of operator to bus Option: Assignment of bus to run To perform these operations, the Yard Subsystem shall include the following: • • • SBS Yard Server/Workstation Yard LAN Yard WLAN 3.10.1 Operator Assignments SBS shall receive next day’s assignments of operators to lines and make this available at the Dispatch Center and Yard workstations. SBS shall accept cancellations of operator assignments. 3.10.1.1 Option: Operator Assignments Modification Option: SBS shall enable modifications to operator assignment data for the operating day. SBS shall enable creation of unscheduled operator work assignments that comply with CCB’s work allowance rules. 3.10.1.2 Report Assignments SBS shall produce reports of current operator assignments and logs of changes made to assignments. SBS Technical Specifications Page 53 Exhibit A-62 Exhibit A 3.10.2 Option: Record and Report Bus Location and Bus Actions in Yard SBS shall determine and record bus ID, location, and sequence as they are parked in the bus yard. SBS shall produce reports of bus yard locations, available buses, unavailable buses, and assignments of buses to operator/line for the supervisor to use in managing equipment assignments. SBS shall record movements of a bus in, out of, and within a yard. SBS shall be able to record actions taken upon a bus at each of several work location, including fueling and maintenance, and times to or from those locations. SBS shall produce reports on movement and actions, including logs for buses and summaries by work location. Proposers shall describe the method by which this is to be accomplished in the proposal. 3.10.3 Option: Bus Assignments in Yard SBS shall maintain a yard plan, showing the current bus locations, IDs, availability status, and assignments of buses to operators and work assignments. This plan shall be made available in graphical format on the SBS workstations to the Dispatch Center and yard personnel. SBS shall make bus assignments based upon the next bus available in a preferred bus series at a ready line at least sixty minutes prior to the time the operator is ready and scheduled to pull out. SBS shall accept a list and changes to the list of preferred series for each line. SBS shall select the first available bus in the highest available preferred series to assign to the line/operator and present that selection at the Dispatch Center and Yard Workstation. SBS shall also be able to make assignments based only upon pullout schedule. SBS shall accept assignments of buses to unscheduled work assignments. SBS shall automatically assign buses to unscheduled work assignments. SBS shall accept the holding of bus assignments by the Dispatch Center or Yard workstation. SBS shall send an alert to the Dispatch Center and Yard workstation if a pullout is not made within a settable time after it is due. SBS shall update all necessary locations after changes have been made and ensure that all SBS components that may require this information have access to the updated information. 3.10.4 Wireless LAN The Contractor shall upgrade the current Yard LAN to utilize current Wifi technology. The SBS WLAN shall include Access Points (APs) to exchange data with the Onboard SBS subsystems while the buses are in the bus yard. The Access Points shall provide adequate radio coverage to allow downloading and uploading of data to the buses in 99% of the bus yard and maintenance areas. (Refer to Site Maps in Appendix F.) Each Access Point shall be used to support all SBS related applications that require wireless access to the buses in the bus yard. A wireless network management tool shall be provided. The tool will be used to monitor and maintain the wireless system. It will have the capability to log a client on and off the system and SBS Technical Specifications Page 54 Exhibit A-63 Exhibit A put the client into a maintenance test mode. This tool shall provide reports on wireless client status, fault indications, log of files uploaded and downloaded to the vehicles, and last login with the AP. If there is an interruption in the download to a vehicle, the download shall be resumed without a requiring a completely new download of the file. 3.11 SUPERVISOR SYSTEM The Contractor shall provide a Supervisor subsystem that enables the location of relief and maintenance vehicles to be tracked by SBS. SBS shall classify these vehicles as non-revenue vehicles on the map displays. The Supervisor subsystem shall include an AVL subsystem, and a cellular data modem. Option: Supervisor System shall include a mobile radio to enable voice communications. 3.12 ROAD SUPERVISOR SYSTEM The Contractor shall provide a Road Supervisor subsystem that shall enable Transit Operations Supervisors in field vehicles to manage fleet operations. The Road Supervisor Systems shall include a mobile data computer (MDC) that displays SBS information in a manner similar to the display of the information on the dispatch consoles. The Road Supervisor subsystem shall include an AVL subsystem, and a cellular data modem to enable the vehicle location to be tracked by SBS. SBS shall classify the supervisor vehicle locations as a supervisor vehicle on the map displays. Transit Operations Supervisors shall be able to call other Transit Operations Supervisors and buses directly with their portable radio. The Road Supervisor Subsystem shall include an MDC to enable the Transit Operations Supervisor access to SBS information similar to the information provided at SBS dispatch consoles and to perform dispatching duties from a supervisor vehicle. SBS shall enable Transit Operations Supervisors in a supervisor vehicle that is equipped with a Road Supervisor Subsystem to: a) Initiate voice calls to buses, other Transit Operations Supervisors, and dispatch consoles. b) Initiate a voice call by making a selection from a call queue display. c) Receive calls from dispatch console users, other Transit Operations Supervisors, and buses (Request to Talk). d) View notification of any SAS, with street location and operator identification. e) View and modify any Incident Report assigned from a dispatch console, or create a new Incident Report. f) Send standard and ad hoc text messages to a bus or selected group of buses, and to the Dispatch Center. g) Display the street location of selected buses, based upon user-defined location and bus status. h) Display the street location of another field unit, based on user-defined security restrictions. SBS Technical Specifications Page 55 Exhibit A-64 Exhibit A The vehicles with Road Supervisor Systems shall also be equipped with mobile voice radio, cellular data modem, Onboard Processor (if necessary), spread spectrum radio. SBS shall have the capacity to handle 300 messages per hour total inbound and outbound. 3.12.1 Mobile Data Computers The MDC shall provide a user interface to SBS for dispatching functionality and for the generation and transmission of the Incident Reports to the Dispatch Center. The MDCs shall be wirelessly connected to SBS. The MDC shall keep an audit log file of all communications. Security of the wireless connection shall be provided by requiring the user to login. Option: The MDC shall be a tablet, rather than a ruggedized laptop. 3.12.2 Voice communications The mobile radio in Road Supervisor Subsystem equipped vehicles shall enable Transit Operations Supervisors to have voice communications with other SBS users using selective call. Transit Operations Supervisors shall also be able to call a bus directly using a portable radio. The Road Supervisor Subsystem MDC shall enable a Transit Operations Supervisor to switch SBS into Unattended Mode and also back to normal operations. 3.13 TRAVELER INFORMATION SUBSYSTEM- NEXT CULVERCITYBUS (NCCB) 3.13.1 Time of Arrival Predictions The NCCB system shall reliably determine the real-time arrival times of the next three buses arriving for each stop. The predictions for each bus shall be updated every 30 seconds or less. NCCB shall accurately update its predictions within 10 seconds when a bus is removed from service, when a new bus is placed in service, when a bus detours, and will miss stops because the bus is turning short.. For arrivals in less than 20 minutes, the predictions shall indicate the number of minutes from arrival time. For arrivals greater than 20 minutes, the predictions shall indicate arrival time. The accuracy of the predictive algorithm shall be such that the predicted error shall be less than two minutes 90% of the time, when a bus is predicted to be between five to eight minutes from a stop, and the predicted error shall be less than one minute 90% of the time, when a bus is predicted to be five minutes or less from a stop. Proposers shall provide details on how quickly NCCB system shall reset the predictions for a stop within 10 seconds after a bus departs from a stop. Proposers shall provide test data that demonstrates the time of arrival prediction accuracy for their implemented systems. SBS Technical Specifications Page 56 Exhibit A-65 Exhibit A NCCB shall also calculate time of departure information. NCCB shall have the option to display time of arrival or departure information or both. The NCCB predictive algorithm shall be a learning algorithm that is based on historical data for the stop location, route, and the time of day, day of week, and week of year. The NCCB predictive algorithm shall also take into account the traffic conditions (both live traffic and predictive traffic if available) along the route of the bus. If there is an active detour, the NCCB predictive algorithm shall produce a prediction based on the detour route instead of the normal route. Proposers shall provide a detailed description of their prediction algorithm in their proposals. NCCB shall utilize CCB’s database, if available, for bus stop identifiers such as ID, street location, route, and direction. If ID numbers have not been established for CCB’s bus stops, the Contractor shall create ID numbers for them and submit them to CCB for approval. Thus, only one bus stop database and one route and schedule database will need to be maintained by CCB staff. 3.13.2 NCCB Reporting NCCB shall generate and collect the data necessary for production of reports on the functionality and availability of NCCB. NCCB shall generate daily NCCB performance reports. The reports provided by the Contractor shall at a minimum include the following: • NCCB Prediction Accuracy • IVR Usage (calls per hour and day) • Webpage Usage (visits per hour and day) • Number of concurrent webpage users per hour and sorted by zip code • SMS Usage (text requests per hour and day) • LED and LCD Sign diagnostic status log 3.13.3 Availability The NCCB system availability for the prediction module shall be 99.9% or better. 3.13.4 NCCB Website The Contractor shall develop a NCCB website that uses its own standalone domain NextCulverCityBus.com and facilitate the addition of an NCCB link on the Culver City website. Proposers shall provide pricing for the domain costs that will be paid by CCB after system acceptance. Users shall be able to access the website using all major browsers using the latest two versions of each browser. Proposers shall list the supported browsers in their proposals. Users shall be able to access the website using desktop computers and mobile devices, including laptops, tablet computers, and smartphones. All users, regardless of their web browser or device, shall be SBS Technical Specifications Page 57 Exhibit A-66 Exhibit A allowed to access the NCCB website via the same URL and have access to all functions and features of the website. The Contractor shall utilize Search Engine Optimization (SEO) practices when programming and designing the structure, layout, text copy, and the meta data of the website. Proposers shall include a description of their use of SEO practices in their proposals. The website shall contain no broken links nor infinite redirect loops. The NCCB website shall be designed to be adaptive to the width of the user’s screen. The Contractor shall provide a responsive design such that screen layouts are developed for the various browser window widths of the devices that will used to access the website. Proposers shall provide a list of the breakpoints typically used for their web designs in their proposals. The website shall collect the following types of user analytics data Demographic data (ex. zip code) of the registered users General analytics data from registered and unregistered users, including demographic, geographic, technology, mobile, acquisition, behavior, and real-time analytics Option: The Contractor shall provide web hosting and website maintenance services for ten years. At a minimum, the website shall provide the following features for all users, regardless of login status. 3.13.4.1 Search and View Bus Stops and Bus Lines NCCB shall seek permission from the user to obtain the user’s location in order to provide location based information. If the permission is granted, the NCCB website shall enable users to view CCB bus stops and bus lines on a map display that are in the vicinity of the user’s location. A default zoom level shall be set so that upon the loading of the page, the user will see at least an area of 1/2 mile x 1/2 mile on a mobile device screen that is 640 pixels wide. Users shall be able to zoom in and out and pan on the map displays to search for CCB bus stops and bus lines. Users can also search for a bus stop by entering line, direction of travel and selecting the desired bus stop from a pulldown list or search by intersection. The pulldown list shall list the bus stops in sequence and provide location information such as stop name, line and direction, and a stop ID number. There shall be a bus stop icon for each bus stop on the map display. The bus stop location, stop ID number, and lines served shall be displayed when users mouse over the icon. 3.13.4.2 Real-Time Bus Arrival Times and Passenger Loads The NCCB website shall display real-time predicted arrival times for the next three available buses for each line that services a CCB bus stop that has been selected by the user. Users shall select a bus stop either by double clicking on a bus stop icon in the map display, selecting a stop from a pull-down list or by entering a bus stop ID number in a Bus Stop ID box. The Bus Stop SBS Technical Specifications Page 58 Exhibit A-67 Exhibit A ID box shall be coded with an autocomplete feature so that users can select from previously entered bus stop ID numbers without having to re-type the full ID. The bus arrival times shall be displayed in chronological order, with the first bus that is predicted to arrive at the top. The time of arrival predictions announced by the website for an approaching vehicle shall be updated within five second after the NCCB server receives a location update from the vehicle without the user having to reload/refresh the page. The NCCB website shall also provide real-time passenger loads for the arriving buses. In the event real-time information for the approaching bus is not available, NCCB shall either default to displaying the static schedule and indicating it is not real-time data or not displaying any information. Option: If a bus has not yet departed its originating terminal, NCCB shall provide an indication of such status. 3.13.4.3 Real-Time Bus Locations The NCCB website shall enable users to view real-time locations of CCB buses that are in the vicinity of the user’s location, a stop location selected by the user, or the buses currently in the field of view of the map display viewed by user. The buses shall be represented by a bus icon that is approved by CCB. Users shall be able to view the location of an arriving bus at a stop by selecting the predicted arrival time. The default zoom level for the display of a bus on the map display shall be appropriate so the streets in the vicinity of the bus are readable. Users shall be able to view the locations of additional CCB buses by zooming out. 3.13.4.4 Real-Time Traffic Conditions The NCCB website shall enable users to view color coded real-time traffic condition on the streets that are in the vicinity of the user’s location, a stop location selected by the user, or the roads that are currently in the field of view of the map display viewed by user. The color coding shall be consistent with the color coding used by the Go511 website. 3.13.4.5 System Alerts The NCCB website shall display system alerts on all of the NCCB front-end web pages. When there is an active system alert, the alert text shall be boldly displayed as a banner located at the top of a web page. When there are multiple active system alerts, the alert texts shall be displayed in a rotating manner. If an alert becomes active after a web page was already opened, the web page shall display the new alert without requiring the user to reload the web page. The system shall either trigger the web page to be automatically reloaded, or shall use technologies such as AJAX to automatically insert the newly active alert into the web page without page reloading. SBS Technical Specifications Page 59 Exhibit A-68 Exhibit A If an alert becomes inactive after a web page was opened, the web page shall cease displaying the alert without requiring the user to reload the web page. 3.13.4.6 Registered Users The NCCB website shall enable users to become a registered user. A user shall be identified either by an email address, a mobile phone number, or by their social sign-ins as discussed in the following section. NCCB shall provide a means to verify the user has access to the email and/or mobile phone number that is associated with the user’s account. Verification of access to email or mobile phone number shall not be required for the user to start using the service. Users shall also be asked to provide their name and zip code when they sign up. 3.13.4.7 Login and Password Recovery NCCB shall also enable users to also sign in using social sign-in methods such as “Facebook Connect”, “Sign-in with Twitter”, or “Sign-in with LinkedIn.” Whenever users who are registered using this method, sign into their Facebook, Twitter, LinkedIn, etc. accounts, they shall be automatically logged into NCCB, using the same web browser. NCCB shall provide users with the ability to reliably log into their accounts from a login page. The login page shall request a user to enter a User ID and a Password, or provide buttons of social sign-ins. The user ID entry form shall be coded such that the appropriate keyboard designed for the entry of an email address is automatically displayed for smartphone or tablet users. If a user’s login is incorrect and declined, the User ID that was entered shall remain in the box so the user will not have to re-enter the User ID or can modify it. The User ID box shall be coded with an autocomplete feature so that users can select from a previously entered ID without having to re-type the full ID. The password box shall have an “input type” of a password, so the password entered will not be openly displayed. If a user neglects to enter either User ID or Password when selecting the Login button, the webpage shall detect such error and display an appropriate error message without sending the incomplete login credentials to the server. The Login page shall also display a Sign Up button or link asking users to sign up if they have not yet become a registered user. The website shall provide a password recovery process to users who forget their password with via a password recovery page and process, which shall employ the following two methods: ● Recovery Password by Email: For users who sign up via their email addresses, the NCCB website shall allow users to enter their email address in order for NCCB to send a unique MD5 hash code that is embedded in a hyperlink to the email address. The user shall be able to click on the link in the email and be redirected to a page where the user can reset the password for the user’s account. ● Recovery Password by Text Message: For users who sign up by a mobile phone number, NCCB website shall allow the user to enter the mobile phone number in order for NCCB to send a numerical code or a hyperlink in a text message to the mobile phone number. SBS Technical Specifications Page 60 Exhibit A-69 Exhibit A The user shall be able to either enter the code on the website or click on the hyperlink and be directed to a page where the user can reset the password for the user’s account. All user text entry forms shall use a text font size of at least 16 points, so that text on a mobile device in the web browser will not require the user to zoom in. 3.13.4.8 Update Account Information Users who have logged into their account on the NCCB website shall be able to update their account information, including: ● Updating Name ● Changing Password ● Changing Email Address and/or Mobile Phone Number. NCCB shall send a confirmation email or text message to the user to confirm the user has access to the new email address or new mobile phone number. ● Delete Account 3.13.4.9 Create Favorites The NCCB website shall enable registered users who are logged in to define and save one or more trips from bus stop locations as their Favorites. When NCCB provides arrival times for a stop, a “Save” button or link shall appear on the page if the user is logged in. If the user selects the button or link, NCCB shall ask the user to name the favorite. If the user doesn’t not name the favorite, a default name shall be used for the favorite (e.g. “LAX Bus Ctr NB”.) NCCB shall save the following aspects of the favorite: stop location, bus line and direction, time of day, and day of week 3.13.4.10 View Favorites Users who have Favorites saved shall be allowed to click or tap on a Favorite and be directed to view the current bus arrival times for the saved bus stop and any service alerts related to the bus line and bus stop that is associated with the Favorite. If the user only has a few Favorites, the information for each Favorite shall be displayed automatically when the user logs into NCCB. NCCB shall notify the user when a stop that was saved as a favorite of the following: • Stop was removed by Culver CityBus and is no longer a favorite • Line has new stop/ removed stop • Stop location has changed (i.e. Nearside location that has been relocated to the farside) • Line has a detour • Line has temporary stop • Line alignment change • Line has detour. 3.13.4.11 Alerts for Favorites SBS Technical Specifications Page 61 Exhibit A-70 Exhibit A The NCCB website shall allow registered users to set up to receive system wide alerts and alerts for the user’s Favorites. System wide alerts and alerts for Favorites for shall be displayed prominently on the NCCB web pages when the user signs in. NCCB shall allow users to opt to receive system wide alerts and/or alerts for their Favorites. NCCB shall allow users to select receiving alerts by email or text message to the email or phone number that is registered for the user’s account. NCCB shall allow users to select receiving an alert if it occurs for the Favorite on daily basis, M-F, or certain days of the week. Alerts for Favorites and system alerts shall only be sent once per day, unless the alert is updated or canceled. Alerts for Favorites shall be sent X minutes before the time of day of the Favorite, where X is selected by the user. 3.13.4.12 Option: Trip Planner The NCCB website shall either include a trip planner or contain a link that allows users to access the CCB trip planner that is hosted on the City’s website. 3.13.4.13 Option: Display of CCB Schedules and Line Information The NCCB website shall provide users with a map of the stops and schedule for each CCB line. 3.13.4.14 Website Performance The NCCB website shall meet the following minimum performance criteria: ● All NCCB pages shall be completely loaded within 3 seconds when accessed from a network with download speed that is equivalent to a DSL connection or 3G cellular data connection. ● All NCCB map displays shall be completely redrawn within 2 seconds, after panning, jumping, resizing, or zooming. 3.13.4.15 Administration Functions The Contractor shall develop a methodology to establish an NCCB Super Administrator and enable the administrators to log onto NCCB with administrator privileges. The Super Admin shall be able to manage other administrators including adding administrator privileges to registered users and removing administrator privileges. The NCCB shall include an Administration Console that enables an administrator to manage and maintain the website. Users with administrator privileges shall be able to perform the following: ● Search for users by name, email, or phone number. ● View registered user and their details, including ○ User’s name SBS Technical Specifications Page 62 Exhibit A-71 Exhibit A ○ Users’ email address and/or mobile phone number. ○ User’s favorite lines and stops ○ User’s login history, including time stamp and IP address ● Initiate a password recovery process for a user. ○ All user’s password information shall be encrypted so an administrators shall not be allowed to view user’s password. ○ The administrator shall not be allowed to establish a user’s password. ● Manage Bus Lines and Bus Stops ○ Add, remove, update bus lines and bus stops ○ Perform searches on stored data ● Manage System Alerts ○ Creating, editing, and deleting system alerts which include a start and expiration time. 3.13.5 Data Interface with Other Applications 3.13.5.1 API for Third Party Users NCCB shall provide an API that other applications can access to retrieve at a minimum: CCB line, stop, and static schedule information, real-time bus locations, predicted bus arrival times, real-time passenger loads, and alert messages. The APIs shall use JSON or XML format and shall adopt the General Transit Feed Specification (GTFS) standard. The Contractor shall develop an API management module that enables an NCCB administrator to: Create, update, and remove API login ID and key credentials. View statistics of API usage, including API call records and response times. 3.13.5.2 RIITS and Go511 Interface The Contractor shall develop an interface to provide real-time bus locations and predictions for the CCB buses to Go511 and RIITS. The Contractor shall also develop an interface to obtain real-time predictions for LA Metro buses that share stops with CCB buses in Culver City from LA via the most current API provided by LA Metro to enable the NCCB electronic signs to display predicted arrival times for LA Metro buses. Documentation for the Go511 API is provided in Appendix J. 3.13.5.3 LADOT Interface SBS Technical Specifications Page 63 Exhibit A-72 Exhibit A The Contractor shall obtain the most current information from the Los Angeles Department of Transportation (LADOT) to enable the NCCB electronic signs to display predicted arrival times for LADOT buses that share stops with CCB buses in Culver City. The Contractor shall submit a request to obtain an API key from LADOT. Documentation for the API is currently hosted in a platform called Apiary (https://apiary.io/). 3.13.5.4 Santa Monica Big Blue Bus Interface The Contractor shall obtain information from the Santa Monica Big Blue Bus (BBB) IT staff to enable the NCCB electronic signs to display predicted arrival times for BBB buses that share stops with CCB buses in Culver City. BBB will provide GTFS and GTFS-realtime data feeds to Culver City at no cost. 3.13.6 Schedule Inquiry by Text Messaging NCCB shall allow mobile phone users to make a schedule inquiry via text message to a special NCCB number. The user’s text message request will include the bus stop ID for which the user would like to receive arrival predictions. NCCB shall send a response within 1 second from receiving a user’s text message inquiry. The text message response from NCCB shall contain the following information: bus stop name bus line number and direction; bus agency identifier if the service is not provided by CCB predicted arrival time of the next three buses in minutes; if real-time data is not available, static scheduled arrival time with an indication the information is not real-time; ● additional commands that the user can use to request updated (refreshed) arrival times and to save the request; and ● appropriate error messages if the user’s inquiry is not understood by the NCCB or bus stop number submitted does not exist. ● ● ● ● ● The text response shall not exceed 140 characters and shall not be sent in more than one text message. SBS Technical Specifications Page 64 Exhibit A-73 Exhibit A First time users shall receive a response that includes a reminder that the user may be subject to SMS fees by the mobile carrier. 3.13.7 IVR The NCCB Interactive Voice Response subsystem shall receive telephone calls from CCB clients and provide them with dynamic time of arrival information for the bus stop ID entered. The IVR shall provide the callers with an easy to use menu and shall reliably provide the real-time prediction information the callers are looking for. When the IVR subsystem receives a telephone call from a caller, it shall greet the caller with a short introductory message with brief instructions on using the IVR system. The IVR subsystem shall then provide the caller with voice prompts to enter a bus stop ID using the touch tone phone's keypad to do so. Upon receipt of the bus stop ID, the IVR subsystem shall first repeat the bus stop ID entered and state the street location of the bus stop. Next, the IVR subsystem shall provide dynamic time of arrival predictions for the next three buses for each line included Metro, LADOT, and BBB lines that serve the bus stop location. The time of arrival prediction announced by the IVR subsystem for an approaching vehicle shall be updated within one second after the NCCB server receives a location update from the vehicle. The predictions announced on the IVR shall be the same as the predictions provided on the website at least 99% of the time. The Contractor shall perform all tasks to implement the IVR subsystem and if applicable, interface the IVR with the City’s telephone system. The Contractor shall provide IVR management tools for the recording of general service announcements. The management tools shall enable CCB staff to create, edit, or delete audio files for bus stop names and locations, public service announcements, menu items, and real time messages, and to schedule when the messages shall be played. The management tools shall enable CCB staff to add menu items, and to monitor and display call traffic and telephone line activities. The Contractor shall provide IVR management tools to edit, add, or delete bus stop information. The IVR shall utilize a common bus stop database that is utilized for SBS. The IVR management tools shall allow an administrator to define the maximum amount of time allowed for callers to respond before the system prompts them again for their response. The tools shall also allow an administrator to define a maximum number of repeat prompts to be given by the system before the call is terminated. NCCB shall monitor both IVR hardware and software and send an alert to IT and CCB staff when the system malfunctions. The IVR subsystem shall automatically recover from power failures. The IVR subsystem shall include a selectable option for the caller to be connected to a live telephone receptionist. SBS Technical Specifications Page 65 Exhibit A-74 Exhibit A All other standard IVR features and functions provided by the Contractor to other clients shall be included. Proposers shall describe the additional features that will be provided at no extra cost. The IVR subsystem shall offer to the caller an option to play general service announcements. The CCB staff will determine if any announcements should be played. Option: The IVR subsystem shall include a call logging feature that keeps a record of call details by menu options. Option: When certain bus stop codes are entered, the IVR subsystem shall automatically connect a caller to a live telephone receptionist. A management tool shall provide the ability to set which bus stops would activate this feature. Option: The IVR subsystem shall offer more detailed instructions on using the subsystem if the caller fails to enter in the bus stop ID within ten seconds of a prompt. Option: The IVR subsystem shall offer static time of arrival information for arrivals that are more than a system settable threshold from the current time. The IVR subsystem shall request the caller to enter the bus stop ID, line number, direction, and the date and time for the arrival information requested. The IVR subsystem shall then provide static time of arrivals for three buses that will arrive after the requested time for the line requested. Option: If the caller does not know the stop ID number, the IVR subsystem shall include a methodology to assist the caller in determining the stop ID number. Option: The IVR subsystem shall provide the caller with an option to hear the information in Spanish. Option: The IVR subsystem shall include text to speech capability for the creation of announcements and stop location recordings. Option: The IVR subsystem shall include speech recognition for English. Option: The IVR subsystem shall include speech recognition for Spanish. Option: The IVR subsystem shall include the capability to play advertisements based on the location of the stop ID. Option: The IVR subsystem shall provide users of TTY/TDD devices with automated access to time of arrival information. The system shall interact with TTY/TDD callers directly. Two modems shall be supplied to provide TDD access. 3.13.8 Electronic Signs The NCCB electronic signs shall provide dynamic time of arrival information for bus lines that serve the location that the sign provides information for, and shall display system alerts and other SBS Technical Specifications Page 66 Exhibit A-75 Exhibit A canned general messages. The NCCB electronic signs shall periodically display the current date and time and display general service messages and text messages created by an NCCB administrator or Transit Operations Supervisor using the Road Supervisor subsystem. The messages shall be displayed on a user defined schedule—up to thirty days in advance. The NCCB administrator shall be able to designate which signs shall display a specific message. Details of the sign display format shall be submitted as part of the Preliminary Design Review for approval by CCB. In the event that AVL information for the approaching bus is not available, NCCB shall default to either displaying the static schedule or not displaying any information. The default shall be a system settable parameter. NCCB shall indicate on the sign whether or not live data is being displayed. The NCCB electronic signs shall provide continuous, unattended, and stable operation. The time arrival displayed on the signs shall be updated every ten seconds or less and within five seconds after the NCCB server receives a location update from the vehicle. The predictions provided on the signs shall be the same as the predictions provided on the website 99.99% of the time. Proposers shall provide details on how quickly NCCB system shall reset the electronic signs when a bus departs from a stop. The NCCB electronic signs shall automatically adjust its brightness to ambient conditions to ensure optimal visibility. In addition, the display signs and monitors shall meet applicable ADA requirements for character size and general readability in bright sunlight and low light conditions. The NCCB electronic signs shall be capable of providing audible announcements of all NCCB data displayed on the signs. Audible announcements shall be manually triggered by patron action at a stop. The NCCB electronic signs shall make ambient noise measurements to provide automatic volume control. Volume ranges shall be a system settable parameter and shall be configurable based upon the time of day. NCCB shall allow an NCCB administrator to monitor the status of the electronic signs. The electronic signs and all related hardware shall perform self-diagnostics and shall automatically report diagnostic information to the NCCB system for logging. When NCCB detects unusual conditions or failures, NCCB shall notify the system administrator and log the occurrence. NCCB shall filter repetitive and cascaded event notices. NCCB shall obtain information from LA Metro, LADOT, and the BBB that will enable the NCCB electronic signs to display predicted arrival times for LA Metro, LADOT, and BBB buses that share stops with CCB buses at the location of the NCCB electronic sign. Option: A QR code shall be posted near the sign to allow for real-time predictions to be sent to users via the NCCB system. SBS Technical Specifications Page 67 Exhibit A-76 Exhibit A 3.13.9 LED Signs The LED signs shall indicate the line number and either the predicted number of minutes before the arrival of the next bus or predicted time of arrival for the next three buses for each line that arrives at the sign location. Scrolling or alternating of text or other suitable means of displaying information pertaining to multiple buses or long text messages shall be supported. CCB prefers that long messages be divided into multiple lines and the lines of text stepped up. NCCB shall allow an NCCB administrator to monitor the status of the LED signs. The LED signs and all related hardware shall perform self-diagnostics and shall automatically report diagnostic information to the NCCB system for logging. When NCCB detects unusual conditions or failures, NCCB shall notify the system administrator and log the occurrence. NCCB shall filter repetitive and cascaded event notices. The locations and designs of the real-time sign, solar panel, and battery shall be aesthetically pleasing and minimal in footprint. Real-time sign and ancillary equipment that are installed on a pole shall not obstruct the view of the traffic light or street name sign in the bus stop area and shall maintain compliance with ADA circulation requirements at the bus stops. Real-time sign and ancillary equipment that will be installed on the shelter shall minimize impacts to the aesthetics and function of the shelter. Proposers shall provide a description of the proposed sign installations on a pole and shelter installation. Option: Proposers shall provide pricing for 12 additional signs that are solar powered and pole mounted. The location of the signs are listed in Appendix L. 3.13.10 LCD Signs The LCD signs shall indicate the line number and either the predicted number of minutes before the arrival of the next bus or predicted time of arrival for the next three buses for each line that arrives at the sign location. Scrolling or alternating of text or other suitable means of displaying information pertaining to multiple buses or long text messages shall be supported. CCB prefers that long messages will be divided into multiple lines and the lines of text stepped up. The Contractor shall install one outdoor sign at the Transit Center located in the parking lot of the Westfield Mall, 6000 Sepulveda Blvd, Culver City, CA 90230. The Contractor shall install one indoor LCD sign at the Transit Lounge inside the Westfield Mall. The Contractor shall install one indoor LCD sign in the bus operator’s lounge at the Transportation facility that shall display of CCB bus locations on a map display. SBS Technical Specifications Page 68 Exhibit A-77 Exhibit A Option: Proposers shall provide pricing for additional LCD signs that are solar powered and pole mounted. Option: Proposers shall provide a means for third parties postings of advertisements on the LCD signs. 3.13.11 Option: Mobile APP Contractor shall develop a NCCB native mobile app for mobile phone users. The Contractor shall perform all tasks to implement the app. At the minimum, an iOS and an Android version of the mobile app shall be available. Both versions of the mobile app shall utilize the full area of mobile phone screen, regardless of the brand and model of the mobile phone. The NCCB mobile app shall enable users to do the following: ● view bus stops in the vicinity of the user’s GPS-enabled location on a map; ● tap on a bus stop icon to view the predicted arrival times at the stop for the next three buses of each bus line serving the bus stop; ● view real-time bus locations and passenger loads on a map; and ● view real-time color-coded traffic on a map. ● receive messages that are broadcast by NCCB to all system users. ● receive messages that are broadcast by NCCB to users who are located on specific lines. In addition, the mobile app shall allow users to select bus stops that are not in the immediate vicinity of a user’s location by moving the map to view a desired location and/or by entering a desired bus stop number. Users shall be able to zoom in and out on the map. The time of arrival prediction announced by the app for an approaching vehicle shall be updated within one second after the NCCB server receives a location update from the vehicle. The predictions displayed on the app shall be the same as the predictions provided on the website at least 99% of the time. The mobile app shall allow users to perform all functions that registered users can perform on the website. The mobile app shall allow users to save favorite trips without having to register for an account. 3.14 BUS SIGNAL PRIORITY SBS shall include BSP functionality for the Onboard BSP subsystem, BSP databases, CSP interfaces and the CCB BSP Monitor. The Contractor shall work with the OnStreet BSP SBS Technical Specifications Page 69 Exhibit A-78 Exhibit A Contractor to insure overall requirements for the two Bus Signal Priority Systems BSP Systems are met. 3.14.1 Determination of the Need for Signal Priority The Onboard BSP subsystem shall correctly determine which signal priority request message should be transmitted as the bus approaches a BSP intersection. This determination shall be correct 99% of the time when the GPS signal is present. 3.14.2 BSP Modes The Onboard BSP subsystem shall be capable of operating in four BSP modes that are consistent with the Countywide Signal Priority architecture. The BSP mode for each vehicle shall be determined by the line on which it is operating. The Contractor shall create a BSP database for the SBS BSP subsystem that shall conform as follows: • • • • Mode 1: Schedule Based: The BSP subsystem shall request priority if the bus is more than X minutes behind schedule, where X is a user/agency-specified parameter. The Onboard BSP subsystem shall make this determination based on a comparison of actual time versus scheduled time at the last timepoint. The bus-to-intersection message format shall conform to the Revision 1 Pilot Project Protocol as defined below. If it is determined that priority will not be requested based on the comparison of actual time versus scheduled time; the check-in, position update, and check-out messages shall be sent from the bus to the intersection controller without the request for priority bit set to allow for status information to be collected. Mode 2: Headway Based: The Onboard BSP subsystem shall send check-in, position update, and check-out messages at each BSP equipped intersection. The bus-tointersection message format shall conform to the Revision 2 CCB Rapid Protocol. The CCB Rapid Protocol includes fields for the bus route and scheduled headway. Mode 3: Always On: The Onboard BSP subsystem shall transmit signal priority request check-in, position update, and check-out messages at all signal priority designated intersections. Mode 4: Always Off: The Onboard BSP subsystem shall not request priority but transmit check-in, position update, and check-out messages at all signal priority designated intersections without the request for priority bit set to allow for status information to be collected. 3.14.3 BSP Messages The Onboard BSP subsystem shall transmit the correct BSP message when the bus reaches the message trigger location established for each BSP message 99.9% of the time. The Contractor, working with CCB, shall establish and configure trigger points to enable BSP functionality as part of this work. No operator action will be required for the transmittal of BSP messages. SBS Technical Specifications Page 70 Exhibit A-79 Exhibit A Operators shall not be able to disengage the BSP subsystem. The messages shall be in UDP protocol. The Contractor shall insure BSP messages shall be reliably transmitted by the Onboard BSP subsystem and the BSP messages are reliably received by the OnStreet BSP subsystem such that 90% of the time, a traffic signal controller shall receive at a minimum either a CSP messaging compliant check-in or a CSP messaging compliant position update message as the bus approaches the intersection for the particular traffic signal controller. The Onboard BSB subsystem shall send a data message to the SBS backend whenever a BSP message is transmitted to a traffic signal controller. SBS shall enter this information into the BSP Onboard database and also forward this information to the CCB BSP Monitor within 1 second of receipt of the data message for a real-time display of the BSP operations. 3.14.4 BSP Message Format The table below shows the standard Countywide Signal Priority request for priority message formats. The requests for priority message formats are the same as implemented for Foothill Transit. There are two protocols, Revision 1 Pilot Project Protocol and Revision 2 Metro Rapid Protocol. A message shall be sent from the bus to the intersection traffic signal controller for checking in, a second message shall be sent five seconds later as a position update or confirmation message, and a third message shall be sent for the check-out message as the bus enters the signalized intersection. The check-in message may be sent at a user-specified number of seconds in advance of the expected arrival time at the intersection or at a user-specified location in advance of the intersection. In the event that the first check-in message is not received, the position update message shall serve as a backup for the original check-in message. Signal Priority Message Format Table Field 1 Data Description Hex 0x7e Start Flag 2 Address Packet, Variable length (1-3 bytes) 3 Hex 0x03 Control (send data no response) 4 Hex 0xc3 Initial Protocol Identifier (IPI) 5 Hex 0x8N Command (0x80 STMP + 0x05 Bus Status with N Data bytes; N=5 for Pilot Project Protocol, N=8 for CCB Rapid Protocol) 6 Hex 0x0R Protocol Revision (R=1 Pilot Project Protocol; R=2 CCB Rapid Protocol) 7 Data, Bus Identifier (Two bytes) MSB, LSB 8 Data, Bus Status 9 Data, Bus ETA 10 Data, DTGP Action (See Note Below) 11* Scheduled Headway (One byte) - CCB Rapid Protocol Only 12* Bus Route (Two Bytes) – CCB Rapid Protocol Only 13 CRC (Two bytes) MSB, LSB SBS Technical Specifications Page 71 Exhibit A-80 Exhibit A 14 Hex 0x7e End Flag Definition of Data Fields Field 2 Contents Address Packet A two or three byte field as follows: Byte 1, Address low order byte Byte 2, Address high order byte (if needed; up to 8,191 identifiers using two bytes) Byte 2 or 3, City code (up to 127 codes) Byte 4, Not used Byte 5, Not used Bits Byte 1 Byte 2 Byte 3 8 7 6 5 4 A6 A5 A4 A3 A2 A13 A12 A11 A10 A9 C7 C6 C5 C4 C3 3 A1 A8 C2 2 1 G E=0 A7 E=0 C1 E=1 A (nth) = Address C (nth) = City Code G = Group (Always zero) E = Extension City code is always the last byte, as indicated by E=1. Address is in bytes 1 and 2 (0-8191) or just byte 1 (0-63). 5 Hex 0x8N Command (0x80 STMP + 0x05 Bus Status with N Data bytes) N=5 for Pilot Project Protocol N=8 for CCB Rapid Protocol) 6 Hex 0x0R 7 Data, Bus Identifier Protocol Revision R=1 Pilot Project Protocol R=2 CCB Rapid Protocol Bus Identifier (two bytes) MSB, LSB 8 Data, Bus Status Bits 1 N/B Bus direction 2 S/B Bus direction 3 E/B Bus direction 4 W/B Bus direction 5 Position update 6 Check-out 7 Check-in 8 Priority Request 9 Data, Bus ETA Estimated Time of Arrival in Seconds (0-255) 10 Data, DTGP Action Bits 1 Hold the Green Phase (Bus arrives during green) 2 Early Green Return (Bus arrives when not green) SBS Technical Specifications Page 72 Exhibit A-81 Exhibit A 3 Special Operation (Future; queue jump or skip phase) 4 Demand Override 5 Manual Override 6 Table Override 7 Priority Override 8 Preempt Override NOTE: Data field number 10 (DTGP Action) shall not be sent by the bus to the intersection when requesting priority and is reserved for recording the action taken by the traffic signal control equipment and going back to the CSP Network Monitor. The DTGP Action Taken byte shall be added to each of the bus check in, position update, and checkout messages by the intersection controller and forwarded to the CSP Network Monitor. NOTE: The DTGP Action bits may be specific to the controller firmware. 11 Scheduled Headway Scheduled Headway (1-255 minutes; zero indicates not being used or data not available) CCB Rapid Protocol Only. 12 Bus Route Bus Route Number (two bytes) (1 or greater) CCB Rapid Protocol Only. NOTE: The Controller must track actual headway by bus route and direction and compare against scheduled headway by bus route and direction. 3.14.5 BSP Databases The Contractor shall create a BSP GIS database and a BSP Onboard Log database. The BSP GIS database shall be uploaded to each vehicle to enable proper BSP operation and shall include the following: • • Message trigger points – GIS locations (possibly trigger boxes) for the transmission of the check-in and check-out messages by travel direction. – Message to be transmitted – Direction of travel it controls. Lines – BSP mode for the line – GIS locations for the BSP signals on the line. The BSP Onboard Log database shall contain the BSP Log data that is collected from each vehicle. The log data should include the vehicle ID, message sent with a time stamp, how many minutes late or early, and an intersection name. SBS Technical Specifications Page 73 Exhibit A-82 Exhibit A SBS shall receive and store the BSP OnStreet Log from the OnStreet BSP Subsystem. The BSP OnStreet Log database shall contain the BSP Log data that is collected from each traffic signal controller. The log data will include the data received from the real-time controller response message data including the DTGP Action for each signal controller response with a time stamp of when the message was received. The Contractor shall provide tools and training to CCB staff to modify and maintain the BSP databases. 3.14.6 BSP Reporting SBS shall generate and collect the data necessary for production of daily reports on the number and type of BSP messages sent by the buses. SBS shall provide real-time logs of the type and location of the BSP messages being transmitted to the CSP Network Monitor and the CCB BSP Monitor. SBS Technical Specifications Page 74 Exhibit A-83 Exhibit A 4 SBS HARDWARE REQUIREMENTS 4.1 CONSOLES SBS shall be furnished with operating dispatch consoles located in the current Dispatch Center and in the Supervisor room. These dispatch consoles shall be equipped with computer, display, input, and associated audio equipment to serve the functions identified. A management consoles shall be installed on the second floor of the Transportation Facility in the administrative office area, at the police department, and in the maintenance office. The training room shall be furnished with a fully functional dispatch console configured for training purposes. 4.1.1 Computer The SBS computer for the console shall use the most current commercial technologies for the processor, RAM and hard or solid state drive memory, video cards, audio cards, USB ports, Ethernet ports, HDMI port.—subject to approval by CCB. 4.1.2 Displays SBS consoles shall have either two or three LCD display screens, as dictated by ease of operation. Displays shall be arranged so as to all be at the same height. a) The visible diagonal of the screens shall be at least 24 inches and widescreen. b) 1080p HD resolution c) The height and tilt of the displays shall be adjustable 4.1.3 Input Devices There shall be exactly one keyboard and exactly one cursor control mouse provided for the console. a) The mouse shall operate across all displays b) The keyboard inputs shall be directed to the current input area selected by cursor or software. 4.1.4 Console Audio Hardware 4.1.4.1 Audio Jacks Audio jack receptacles for monitoring selected audio with headsets shall be located beneath the workstation desktop for workstations equipped with a hardware-based radio console. When a headset is plugged in, the audio path to the select speaker shall be disconnected. Two headset interface jacks shall be furnished with each set of console equipment. The jacks shall include a volume-control adjustment with a minimum-volume stop and shall include a pre-amplifier for SBS Technical Specifications Page 75 Exhibit A-84 Exhibit A the headset microphone. When a headset is plugged in, the select audio at the console audio interface unit shall be routed to the headset. 4.1.4.2 Microphone A noise-canceling, gooseneck microphone shall be integrated into the console. 4.1.4.3 Speakers Select and unselect speakers shall be located on the work surface of the console. Select and unselect audio speakers shall have individual volume controls located on the enclosure. Mute capability shall be provided for the unselect speaker. The select volume control shall have a technician-removable minimum volume stop so that it cannot be adjusted to an inaudible level. Each select and unselect audio speaker shall be a 5-watt (min), 8-ohm speaker. 4.1.4.4 Headsets The Contractor shall furnish Plantronics-style headsets that meet the following requirements and are acceptable to CCB: • • • • • Headset coil cord shall measure 15 ft. Microphone shall be a noise canceling type compatible with the audio preamp. Ear set shall be a 300-ohm receiver with cushioned earpieces. Microphone and ear set shall be attached to a padded, adjustable leather headband. Coil cord plug shall match the audio jack receptacle type. Option: Wireless headsets shall be provided. 4.1.4.5 Foot switch A push-to-talk (PTT) foot switch shall be furnished with each console equipment set. The foot switch shall be of rugged construction with nonskid feet. The foot switch shall be connected with a heavy-duty insulated cord. The foot switch shall be configured for operation in parallel with the console PTT. 4.1.4.6 Instant Recall Recorder An instant recall recorder capability shall be furnished for each CAD console. The recorder shall be digital and shall be integrated with the console processor. The recorder's controls shall be available through the console graphical user interface and the console GUI shall emulate indications from the instant recall recorder. The instant recall recorder shall be configured to record the console audio and replay that audio upon demand through the unselect speaker, muting the unselect audio during playback. SBS Technical Specifications Page 76 Exhibit A-85 Exhibit A 4.1.5 Option: Printer Option: A LAN connected printer that can be shared among the consoles in the Dispatch Center shall be provided. a) Console users shall be able to direct printer output to a default printer or to a specific printer on the SBS LAN. b) The printer shall be a laser printer, with a minimum 600 dots per inch resolution and minimum 17 pages per minute throughput, and use the most current technologies. c) The printer shall be accessible via a WiFi connection. 4.1.6 End-to-End Requirements The following requirements shall be met for transmit and receive channels, from microphone input to line-card output and from line-card input to console-speaker output: • • • • • • Frequency response: +1 to -3db, 300 to 3200 Hz Distortion: <=2.0% Hum and noise: >50 dB below audio Crosstalk: >60 dB below audio PTT response time: <=1 second Switching setup time: <=1 second from selection to execution COMPUTER SUBSYSTEM EQUIPMENT 4.2 SBS Computer Subsystem equipment shall be configured for high availability and operational flexibility, using the most current versions of the current commercial technologies, including a virtual server environment and shared external SAN storage. The SBS Computer Subsystem shall be designed to operate seven days per week, twenty-four hours per day. 4.2.1 Architecture The SBS Computer Subsystem equipment shall be configured as a distributed system of virtual servers, SAN storage, switches, hubs, routers, printer, dispatcher, management and system administrator consoles, gateway equipment, configured together as a area network (LAN). a) The Contractor shall provide server-monitoring software. b) The computer equipment hardware and software shall function and be configured in a manner such that while SBS continues to operate and be "fully available", SBS shall provide for reconfiguration, replacement, resumption of operation, and automatic reincorporation into the working SBS configuration of failed components such as console and workstation equipment, printers, LAN equipment, and database servers. c) The Contractor shall ensure that the SBS network configuration shall integrate with the City’s domain infrastructure. SBS Technical Specifications Page 77 Exhibit A-86 Exhibit A Servers and related equipment shall be located at the Culver CityBus server room and connected via LAN to the consoles at the CCB Operations Facility. The figures in Appendix C illustrate the recommended architecture for the SBS equipment and network. 4.2.2 Characteristics The SBS servers, consoles and LAN computers and peripheral devices shall use commonly used current commercially available, off-the-shelf equipment, current version of software, and current Windows operating system, subject to CCB approval. The hardware and software provided shall have at least five (5) years from End of Life/End of Support (EOL/EOS). The Firewall/Router shall be from a recognized vendor with a solid support group and access to local parts/warranty support. Cisco is the City’s preferred provider for this technology. The Contractor shall provide a virtual server system using the VMWARE platform. Servers shall have the hardware and software necessary to allow archiving and restoring data to an external digital medium. Archiving shall be configurable to operate automatically on a periodic basis. SBS shall automatically notify the appropriate CCB and City IT personnel if there are manual needs, such as loading new media into a drive. 4.2.3 Uninterruptible Power Supply The Contractor shall implement an Uninterruptible Power Supply to handle the SBS load for a minimum of 60 minutes. The Contractor shall submit necessary power and environmental load data to the Agency <CDRL>. Emergency backup power for the entire Operations Facility building is available for SBS. 4.2.4 Delivery CCB shall be notified in writing at least two weeks in advance of each proposed delivery date of equipment. Equipment shall be delivered to Culver CityBus in heavy-duty boxes. The exterior of each box shall be labeled, including manufacturer, equipment type, serial number, and date. Equipment shall be delivered to an inside location designated by Culver CityBus. Each shipment shall be accompanied by an inventory list showing the quantities, serial numbers, and brief description of all items. 4.2.5 Computer Subsystem Equipment and Dispatch Installation The Contractor shall install all Computer Subsystem equipment and dispatch equipment, dispatch consoles, and monitoring consoles furnished as part of SBS. The Contractor shall supply and install all cabling and other connections to existing utilities and CCB computer SBS Technical Specifications Page 78 Exhibit A-87 Exhibit A equipment. The Contractor shall supply and install any required racking that is not presently available. The Contractor will provide KVM switch, LCD panel, Keyboard, mouse, and cable management kit for the installation of servers in existing racks. The Contractor shall be aware of all applicable local and State of California safety regulations, procedures and requirements and shall conform in all aspects of installation. The Computer Subsystem Equipment shall be installed at a location in the Transportation Facility as designated by CCB. The Contractor shall provide a record of all Computer Subsystem and Dispatch Center installations including photographs of the installations. Option: The Computer Subsystem shall be located at a Contractor designated facility and maintained by the Contractor. 4.2.5.1 Design Submittals The Contractor shall submit detailed, scaled plans showing installation of all equipment and routing of all cables <CDRL>. 4.2.5.2 Removal of Equipment Existing communications, computer equipment, and cables shall be removed by CCB after it has been officially retired. Any re-arrangement of existing equipment to accommodate SBS shall be performed by the Contractor, with CCB approval and supervision. The Contractor shall remove all onboard equipment to be replaced for this Work and retain for CCB. 4.3 VOICE RADIO SYSTEM INTERFACE The dispatch console shall interface with the Culver City radio system via two consollettes provided by CCB. Correct operation of the interface shall be thoroughly verified by the Contractor. 4.4 WIRELESS DATA COMMUNICATION SUBSYSTEM Proposers shall provide calculations for the amount of data that will be transmitted per month via the cellular data system and provide a proposed data security model. The SBS cellular data network shall utilize the SBS’ dedicated internet connection. SBS cellular data modems shall contain GPS capabilities if not provided in other installed equipment. Proposers shall recommend the minimum performance required for the internet connection. The Contractor shall provide and install a new base station for the data radio system that will replace the existing Quantar. The performance of the new base station shall meet or exceed the performance of the Quantar. SBS shall utilize the existing fiber link from CCB to the Culver City Police Department and the Harris microwave link to the base station at Baldwin Hills for access to the backup data radio system. SBS Technical Specifications Page 79 Exhibit A-88 Exhibit A 4.5 ONBOARD SUBSYSTEM The following equipment specifications are the minimum performance requirements for equipment that is generally available for the transit environment. The Contractor shall provide a mobile gateway router (MGR) with each Onboard SBS subsystem and spare Onboard Subsystem if an MGR is necessary to manage the onboard voice and data communications. 4.5.1 Onboard SBS Processor 4.5.1.1 SBS Processor The Onboard SBS Processor shall meet the following criteria: • • • • • Based upon a microprocessor, which is commonly used, widely available, technologically current, and suitable for mobile applications. Of sufficient capacity to support the full set of functions of SBS plus 50% additional capacity for future use in any combination of operation without degrading apparent operation of any functions. Calculations or simulations shall be provided to support excess capacity. Field-expandable to at least four times the memory capacity required. Memory expansion shall be accomplished by addition of cards or expanding modules capacity. Of sufficient durability to withstand and continue normal operation in the rigorous environment of the vehicle, including dust, water, and severe vibration. Housed in an enclosure that is separate from the Mobile Data Terminal and installed in an equipment compartment. 4.5.1.2 Software The Contractor shall furnish the complete software, instructions, test procedures, tools, and data to re-load the MDT and SBS Processor. The Contractor shall furnish a mechanism for loading software updates into all vehicles in a managed process within a three- hour period, via the wireless LAN. SBS software for the Onboard Processor shall be self-diagnostic and shall include self-restarting of processes. Stability of this software shall be enforced through rigorous testing at all stages of development, as per IEEE software quality assurance requirements. 4.5.1.3 Communications The Onboard SBS Processor shall provide for multi-protocol communications with all in-vehicle SBS devices, and external devices. The Onboard SBS Processor shall handle each request for information on each physical data line, address the functional component that has the information stored, and provide the information to the requesting functional component in the appropriate format. Sufficient ports shall be provided for each interface so as not to cause conflicts in port access. SBS Technical Specifications Page 80 Exhibit A-89 Exhibit A The Onboard SBS Processor shall store all data required for the onboard subsystem that is not stored in any of the other components. The route and schedule database shall be stored in the Onboard SBS Processor. The Onboard SBS Processor shall store the database for the BSP subsystem. The Onboard SBS Processor shall maintain and provide precise timing to all in-vehicle components, utilizing GPS time from the AVL subsystem as the synchronization reference. The Onboard SBS Processor shall collect data from other elements, determine status of the bus and shall control the transmittal of this information to the SBS backend via cellular data modem, data radio or spread spectrum radio. The Onboard SBS Processor shall respond to queries for information from the Dispatch Center via cellular data modem, data radio or spread spectrum radio. 4.5.2 Voice Radio Interface The SBS onboard subsystem shall interface with the voice radio that will be provided by CCB. 4.5.3 Mobile Data Terminal (MDT) The Onboard SBS subsystem shall include a Mobile Data Terminal (MDT) that shall act as the interface between the bus operator and SBS. The MDT shall have a color touchscreen. The MDT shall support all of the radio and messaging control functions outlined in Section 3.9. The MDT shall have the capability to adjust the contrast and resolution. The proposers shall provide a complete description of the proposed MDT and describe the MDT mounting details for each type of CCB vehicle. The Contractor shall provide a full specification for the MDT and its interface to other SBS elements <CDRL>. 4.5.3.1 Keypad The MDT shall provide digitized keys for operator entry of numeric data, commands and control functions. The MDT application shall include recognition of operator depressions of the digitized keys representing the following functions, at a minimum: • • • • Menu driven capability for Operator logon and confirmation of Line/Run identifier and Operator Badge Number and subsequent transmission to SBS; Request to Talk Functions of the priorities available in SBS (RTT, PRTT and additional categories if needed) and Cancel; Use Vehicle PA system; SBS Technical Specifications Page 81 Exhibit A-90 Exhibit A • • • • • • • • • Volume up, down/midpoint control of all audio volume (level) settings for PA, headset (if used), and the bus operator's speaker and adjustable lighting functions (intensity, contrast, other if available); Received data message notification, selection and scrolling; Display of System Time of day; Operator access to canned data message reporting to Dispatch Center for: – Urgent: Non-emergency police required, no relief operator, fare disputes and other time sensitive messages, – Priority: Mechanical difficulty digital reports and other digital messages to/from vehicle and higher priority voice requests, accident, breakdown – Routine: Layover and other normal or routine message requests Numeric identification entry (for example, log-on/log-off); Scrolling up and down through messages from the Dispatch Center to the operator; Response/acknowledge of messages to the operator; Out of service; Lift used. 4.5.3.2 Physical Configuration 4.5.3.2.1 Physical Structure and Materials The SBS MDT shall be made of ruggedly constructed, and suitably reinforced for rigidity. Physical details of the MDT and mounting structure shall be submitted to CCB prior to installation for approval <CDRL>. 4.5.3.2.2 Mounting The MDT mounting shall be proposed by the Contractor and submitted for approval by CCB <CDRL>. The mounting hardware shall be mounted in a location approved by CCB. It is preferred that the MDT shall be mounted via a flexible arm arrangement, and into a lockable position. This shall allow the operator to move the unit within a restricted range of movement, allowing comfortable observation of displays and operation of the controls from a seated position. Any flexible arm shall be designed to prevent autonomous swaying, movement or vibration throughout the life of the SBS equipment, and as well as the SBS MDT. The wiring harness for the MDT shall be labeled, and properly and securely positioned. The mounting of the MDT shall allow for removal and replacement of the entire unit (including mounting arm) within 10 minutes. On certain older buses, the Contractor shall install the MDT on a rail-type mount that are currently used for the OrbCAD AMDTs. The Contractor shall provide a bracket to attach the MDT to the existing rail. The Contractor shall ensure the cables for the handset and MDT are long enough to allow the handset and MDT to be set at any location on the rail. SBS Technical Specifications Page 82 Exhibit A-91 Exhibit A 4.5.3.2.3 Electrical Wiring All vehicle wiring shall be to the mating connectors on the stationary outer skin, or cover, of the MDT assembly. Cable “stubouts” are unacceptable. Any and all wiring that goes through a bulkhead, or steel/plastic panel must have a secure rubber bushing and/or grommet installed to protect wiring from vibrations and chafing 4.5.4 Handset The Contractor shall use the existing handset or provide and install one. If provided, the noisecanceling handset shall be a rugged telephone-style unit with push-to-talk key switch. The handset cord shall be armored. The handset cradle shall retain the handset such that it shall not dislodge during normal transit bus operations. Removal of the handset from the hookswitch shall cause the receive audio to be switched from the speaker to the handset. 4.5.5 Speaker The Contractor shall use the existing internal and external speakers or provide and install new ones. If provided, the speaker shall be enclosed in a rugged enclosure with the speaker cone protected by a baffle, or within the MDT housing. The speaker electrical characteristics shall be consistent with the mobile radio receiver audio output specifications. There shall be provisions for an externally mounted speaker, if the speaker supplied by the Contractor is internal to the MDT. 4.5.6 Covert Microphone A microphone, which can be remotely activated by the Dispatch Center, shall be incorporated into the MDT or within a rugged covert enclosure. The microphone electrical characteristics shall be consistent with the mobile radio handset microphone specifications. If the supplied covert microphone is internal to the MDT, there shall be a provision for additional, externally mounted, covert microphones. SBS Technical Specifications Page 83 Exhibit A-92 Exhibit A 4.5.7 Silent Alarm Switch The Contractor shall replace the existing SAS pushbutton switches and mount the new switch in the same location at the original SAS pushbutton. The new pushbutton shall be shrouded to avoid accidental activation, shall be at least ½” in diameter, and shall be electrically monitored by SBS such that its disconnection or failure of the pushbutton shall be detected. The Contractor shall seek approval of the replacement SAS switches prior to the procurement of the switches. 4.5.8 Wireless Data Devices The Contractor shall provide and install a mobile device that connects to the AT&T or Sprint cellular data network. The Contractor shall assist in establishing the cellular service and CCB shall pay for the service. The cellular data device shall be designed so that it can be retrofitted to connect to another cellular data service—should CCB decide in the future to change its cellular data service provider. The cellular data device shall be an integrated package that is housed within a rugged enclosure that is designed to withstand the rigors of the transit environment, while installed within the equipment compartment. The cellular wireless data device shall be FCC type accepted for transmission of digital signals and shall provide GPS receiver capabilities if not provided in other installed equipment. Proposers shall provide the make, model, and specifications for the cellular data device to be provided and shall include a description of any proposed encryption, including type of encryption used, key size, and if the encryption is always active. The Contractor shall provide and install a new data radio that will replace the existing Tait radio. The performance of the new data radio shall meet or exceed the performance of the Tait radio. The new data radio shall be Frequency Modulation (FM) type capable of operating on a minimum of 16 pre-programmed channels and shall be field programmable. The radio shall meet the following requirements: Transmit: • Frequency Range: 806-869 MHz • RF Power Output: 15-35 watts (variable) • Frequency Stability: + 1.5 PPM (-30°C to +60°C) • Modulation Deviation: +5 kHz or +2.5 kHz • Spurious and Harmonic Emissions: -70dB • FM Hum and Noise: -40 dB (Wideband), -40 dB (Narrowband) • Audio Distortion: <3% at 1KHz • Audio Response: +1, -3 dB of 6dB/octave Pre-emphasis • Antenna Impedance: 50 ohms • Operating Voltage (for full performance): +11 to +14.5 VDC, fused, (if radios are connected to the 24V power bus, a 24V to 12V DC to DC converter shall be required.) • Channel Spacing: 12.5 kHz Receive: SBS Technical Specifications Page 84 Exhibit A-93 Exhibit A • • • • • • • • • • Frequency Range: 851-869 MHz Frequency Stability: +1.5 PPM (-30°C to +60°C) Modulation Acceptance: +2.5 kHz Channel Spacing: 25 kHz Minimum Sensitivity: 0.35 µV (EIA 12 dB SINAD) Spurious and Image Rejection: -75 dB Intermodulation: -75 dB Selectivity: -75 dB Audio Distortion: < 3% Antenna Impedance: 50 ohms 4.5.8.1 Antenna An external antenna for the cellular data device shall be utilized. The antenna shall not cause interference with the existing antennas on the roof of the bus. The antenna frequency range shall be adequate to cover the entire band in which the data device is operating. The antenna shall be heavy-duty, unity gain or 3 dB gain, enclosed in an impact-resistant resin plastic radome. The antenna shall not require a metal ground plane for rated performance. The antenna shall be mounted with a weather-tight gasket to prevent water intrusion into the vehicle cabin. The antenna base shall be manufactured to withstand any solar degradation. Alternate antennas may be proposed, such as a triband cellular/GPS/ spread spectrum antenna integrated into the antenna housing. 4.5.9 Spread Spectrum Radio 4.5.9.1 Type and Performance The Onboard SBS subsystem spread spectrum radio shall be configured for high volume, off-line bi-directional transfer of data, including route and schedule databases, passenger counts, and vehicle health data. The mobile spread spectrum radios shall operate with the Yard Access Point radios. The wireless LAN Equipment shall conform to the Wireless Ethernet Compatibility Alliance certification standards for interoperability among IEEE 802.11g/n products from multiple manufacturers. 802.11 n is preferred. • • • • • • • • • Frequency: 2.4-2.4835 GHz Minimum Range: 1200 ft (bus yard environment) IEEE 802.11g/n Wireless Local Area Network Data Rate: 1Mbps to 54 Mbps Operating Temperature: -10 to +60 C Interface: RS-232 or RS-485 Connector: DB-9 or approved equivalent Power: 12 VDC FCC Part 15 Compliant SBS Technical Specifications Page 85 Exhibit A-94 Exhibit A 4.5.9.2 Physical Configuration The spread spectrum transceiver shall be of rugged construction, suitable for use in the bus transit environment while installed within an equipment compartment. 4.5.10 Automatic Vehicle Location Subsystem 4.5.10.1 GPS Receiver The GPS receiver shall be the time source for the mobile data terminal display, AVA display, and time-tags for all recorded events. The GPS receiver shall be designed for use with an AVL application, and shall be of rugged design suitable for the transit environment. The general receiver characteristics shall be as follows: L1 frequency, C/A code, 12 channel (minimum), continuous tracking. The output data messages shall include the following: latitude, longitude, velocity, time, and direction of travel. Output message data rate shall be selectable, 300 - 9600 baud. Output messages format shall be a documented, non-proprietary protocol. If the GPS receiver does not have the WAAS almanac preloaded, the Contractor shall upload the WAAS almanac into the GPS receiver. The Contractor shall configure the GPS receiver to receive the WAAS data. Updates occur once per second (minimum) and are user selectable. The GPS receiver shall meet the following specifications: • • • • • • • • • • • System Accuracy (S/A on): 100 meters maximum System Accuracy (S/A off): 25 meters maximum System Accuracy (WAAS): 7.6 meters maximum Velocity Accuracy (S/A off): 0.1 meter/s Time (S/A off): 1.5 microseconds Cold Start Acquisition Time: 2-4 minutes Warm Start Acquisition Time: <30 seconds Reacquisition Time: 2 seconds Operating Temperature: -30C to +85C Operating Voltage: 2W, 9-28 VDC Battery Voltage: 0.5mW, 3.5-32 VDC 4.5.10.1.1 Physical Configuration The GPS receiver housing shall be constructed of anodized sheet metal, suitable for use in the transit environment. The receiver shall meet vibration requirements as per MIL Standard 810E. The GPS receiver may be included as part of one of the other onboard equipment units rather than as a standalone device. SBS Technical Specifications Page 86 Exhibit A-95 Exhibit A 4.5.10.1.2 Antenna The GPS receiver antenna shall be a patch type with low noise amplifier, enclosed in a low profile, hermetically sealed weatherproof radome enclosure. The antenna unit shall be a polycarbonate dome over a die-cast metal plate. The antenna enclosure shall be equipped with screw type mounting facilities. Alternate methods may be proposed, such as a triband cellular/GPS/ spread spectrum antenna integrated into the antenna housing. The GPS antenna shall meet the following specifications: • • • • • • • • • • • • • • • Center Frequency: 1575.42 MHz Polarization: RHCP Gain: 30dB Noise Figure: 1.5dB Axial Ratio: 3dB Bandwidth: 2MHz Attenuation: 20dB @ Fo +/- 50MHz Impedance: 50 ohms Output VSWR: 1.5 Supply Voltage: 5V +/- 0.5VDC Current Consumption: 28mA Operating Temperature: -30C - +85C Storage Temperature: -40C - +90C Humidity: 95%, non-condensing Connector: TNC male or approved equivalent to mate with GPS receiver 4.5.11 APC SBS shall interface with the existing APC subsystem in every CCB bus. 4.5.12 AVA 4.5.12.1 Processor The AVA processor shall interface with other Onboard SBS components for work assignment, vehicle location, status, and for database updates and downloads. The AVA processor may be implemented as part of the Onboard SBS Processor. The AVA processor shall utilize a current, commercially available operating system and utilize commercially available components. Hard drive storage capacity shall be large enough to store two AVA databases plus an additional 25% to allow for future growth. 4.5.12.2 LED Signs SBS shall interface with the two existing LED message signs that are onboard the buses. SBS Technical Specifications Page 87 Exhibit A-96 Exhibit A A single row of text shall be displayed on each LED sign. The text size and clarity shall be sufficient for announcements on at least one of the signs to be readable by a person with normal vision seated or standing anywhere within the bus and comply with ADA requirements. Brightness of the signs shall be such that they are visible with normal ambient lighting conditions onboard the bus. 4.5.12.3 Interface to Existing Headsigns The headsigns shall be controlled by the Onboard Processor such that the headsign automatically displays the operator's work assignment, general service message, or out-of-service status. All side-mounted destination signs shall also be controlled. SBS shall provide the data in the format necessary to control the headsign and shall not interfere with the function of the destination equipment. As multiple headsign models exist, the Contractor shall provide separate software drivers for each type of headsign. When Onboard SBS equipment such as the Onboard Processor is changed out, the correct headsign drivers shall be activated or loaded for the headsigns on the bus. Prompts shall be provided at the user interface for selection of the correct headsign type. 4.5.12.4 Interface to Existing PA Equipment SBS shall use the existing Public Address (PA) equipment onboard each bus for audio announcements. The Onboard SBS subsystem shall be interfaced to the PA equipment to ensure the interior and exterior announcements will be made with the correct speakers. The Onboard SBS subsystem shall allow operators independent control of the exterior and interior announcement volume within a specified range around the volume level that is set by ambient noise monitoring. Operators shall be able to adjust the volume of interior speakers between upper and lower limits, where the lower limit is constrained to a minimally acceptable audible level. The Contractor shall install PA equipment, if functional PA equipment is not available on the bus. 4.5.13 Interface to Video Security Subsystem SBS shall command the video security subsystem to tag the video data and record at a rate of at least eight frames per second for each video camera when an SAS is activated, g-Force activation, or tagging is selected by the operator or remotely requested from the Dispatch Center. The video recording unit clock shall be periodically synchronized, using the onboard SBS time, derived from GPS such that the time drift of the recorder clock, compared to GPS time shall be less than two seconds. SBS shall transfer onboard video data to the Dispatch Center via the wireless LAN subsystem. SBS Technical Specifications Page 88 Exhibit A-97 Exhibit A 4.5.14 Onboard Electrical Requirements 4.5.14.1 Power All Onboard SBS equipment shall be protected against damage, loss, modification of data or software error caused by: • • • • • Lower or higher voltage in the range of zero (0) to fifty (50). Reverse polarity of the input voltage. Temporary voltage variations associated with starting of coaches or operation of coach equipment and accessories. Vibration Condensation The Onboard SBS bus equipment shall be designed to operate on buses providing 12 or 24 -volt direct current power. It shall also operate reliably from the bus’ direct current power source of 10 to 18 volts or 20 to 36 volts, without malfunction. 4.5.14.1.1 DC to DC converter 12 or 24 VDC power is available for the Onboard SBS equipment. 4.5.14.1.2 Energy Conservation The Onboard SBS equipment shall be designed to conserve battery power. Software strategies for energy conservation shall be utilized. Maximum current draw shall be 10 amps for the basic communication subsystem and a maximum of 20 (twenty) amps for all SBS features in operation and 0.8 amps when idle. The Onboard SBS equipment shall have the ability to enter a “sleep” or idle mode when the vehicle run switch is turned off. The Onboard SBS subsystem may enter into idle mode at a predetermined time after the run switch is turned off. Other arrangements, such as awakening equipment may be used. While in idle mode, the radio, data modem, and other equipment such as the Onboard Processor may become active. SBS shall not be in idle mode for more than 45 minutes after the vehicle run switch is turned off. The Contractor shall submit current draw information for the Onboard SBS equipment while the Onboard SBS subsystem is active mode (transmitting and not transmitting), idle, and “sleep” mode <CDRL>. 4.5.14.1.3 Power Conditioning The Onboard SBS equipment power supply shall include adequate filters and components to regulate the voltage supplied by the bus and render it devoid of power spikes and noise which could contribute to erroneous registration, data generation and recording. Provisions shall include elimination of electronic interference caused by such items as, but not limited to florescent light power units, coach alternators, air conditioning units, fare collection equipment, and other accessories characteristic of CCB buses. Adequate protection against transient surges on the bus power supply shall be incorporated to the extent necessary to prevent damage to SBS Technical Specifications Page 89 Exhibit A-98 Exhibit A electronic components. All J1708 devices shall be of a wide DC input range covering 8-36 VDC input. Sensing means shall be incorporated within equipment power supply(ies) to cause the Onboard SBS equipment to be switched off or transferred to internal battery support if the supply voltage increases or decreases to levels beyond the voltage tolerance supplied, and can result in erroneous registration, data generation or recording in memory. Loss or reinstatement of power shall not result in any corruption of the data in memory. The Contractor shall be required to access fused power from a location identified by CCB for the Onboard SBS equipment. Suitable wiring shall be identified by the Contractor and approved by CCB prior to installation of the wiring by the Contractor. 4.5.14.1.4 Electromagnetic Interference The Contractor's approach to electromagnetic compatibility (EMC) shall ensure that the electrical and electronic components and subsystems shall operate without being affected by or causing harmful electromagnetic interference. Protection shall be provided against radio frequency interference (RFI) emission sources, as well as internal conductive or inductive emissions. While at transfer points to light and heavy rail, operation of the onboard equipment shall not be affected by the electromagnetic fields generated by traction power (catenary or third rail) at distances as close as 20 feet or by local high voltage power distribution lines at distances as close as 50 feet. The Onboard SBS equipment shall be unaffected by interference such as radiation from bus equipment, including radio, lights, farebox, electronic destination signs, air conditioners, and generators. The SBS equipment shall not emit measurable EMI or RFI, except that required for radio or cellular communication that produces harmful interference with any other onboard electronic device or system, compressed natural gas (CNG) system, methane and fire protection systems, or equipment outside the bus. The Contractor shall insure the SBS Onboard components are properly grounded. The Contractor shall certify, through testing, the electromagnetic compatibility of the onboard equipment to be furnished. In addition, the Contractor shall provide results of interaction analysis and testing of each item of equipment with regard to frequency distribution, amplitude, and harmonic content. If existing test certifications are not available, then the testing shall be completed and results submitted for approval before the First Article Testing. Additional inspection and testing required to determine EMI susceptibility and to assure EMC shall be performed during the environmental testing. All inspections, tests, and analyses submitted shall conform to the requirements of the following standards, as applicable: • • Electromagnetic Emission and Susceptibility Requirements for Control of Electromagnetic Interference: MIL-STD-461C; Electromagnetic Emission Susceptibility, Test Methods For: MIL-STD-462; and, SBS Technical Specifications Page 90 Exhibit A-99 Exhibit A • For electrostatic discharge: IEC-801-2. 4.5.14.2 Environmental Requirements The Onboard SBS equipment to be provided for installation and use onboard CCB’s vehicles shall be designed, built, and installed for the harsh operating environment in which the Onboard SBS equipment is to operate. All Onboard SBS equipment shall be available at the instant of engine start, and remain operational throughout the time it takes the air conditioning and/or heating systems bring the vehicle to normal ambient conditions. All Contractor-provided onboard equipment shall operate properly under the environmental conditions encountered onboard the vehicles including conditions pertaining to temperature, humidity, dust/dirt, power variations, vibration, condensation, and electrical interference. All Onboard SBS equipment housings shall be weatherproof and dust-proof. The interior of the bus can be expected to become wet because of bus interior cleaning with pressure-washing hoses, and persons boarding in rainy and humid conditions. There may be accumulations of moisture, salt, mud, dust, detergents, solvents and tarnish. All Onboard SBS equipment shall be adequately protected to prevent degradation of operation under long-term exposure to these conditions. All onboard equipment shall be protected to prevent degradation from exposure to moisture or dust raised by interior cleaning. The Onboard SBS equipment provided by the Contractor shall be tested and certified to meet the more stringent of the standards below: • • SAE J1455 and all standards contained therein Be able to operate and not suffer any degradation in performance under the following environmental conditions: Storage Temperature Operating Temperature Thermal Shock Relative Humidity Range Vibration Shock Airborne Dust Inclination SBS Technical Specifications -25° to +150°F +25° to +110°F 1° per minute drop in temperature over 15°F range between 110° and 60° 13% to 100% RH including condensation (Equipment need not function when wet, but must function properly under humidity conditions experienced inside Culver CityBus vehicles) Operating: 1.5g RMS, 5 to 150 Hz Endurance: 8g RMS, 100 to 1,100 Hz 30g of 6 milliseconds Up to 180 micrograms per cubic meter, with iron and salt particles 0° to 10° off vertical Page 91 Exhibit A-100 Exhibit A Water/solvents Water spray on Equipment from cleaning floors and walls, industrial cleaning solvents, rain, mud, snow and slush will come in contact with Equipment Primary Voltage 12 volts DC nominal; 10-18 VDC for short duration - up to 1000V spikes of a few milliseconds duration Electromagnetic Heater and air conditioning controls high voltage arcs interference (300V) Grounding/Lightning Good ground available/Lightning protection available to protect from high voltage (1000V) spikes from lightning The Onboard SBS equipment shall comply with the following standards: TEST/STANDARD LOW PRESSURE HIGH TEMPERATURE LOW TEMPERATURE TEMPERATURE SHOCK SOLAR RADIATION RAIN HUMIDITY SALT FOG DUST VIBRATION SHOCK MIL-STD 810C 500.1/Procedure 1 501.2/Procedure 1,2 MIL-STD 810D 500.2/Procedure 1 501.2/Procedure 1,2 MIL-STD 810E 500.3/Procedure 1 501.3/Procedure 1 502.1/Procedure 1 502.2/Procedure 1,2 502.3/Procedure 1 503.1/Procedure 1 503.2/Procedure 1 503.3/Procedure 1 505.1/Procedure 1 505.2/Procedure 1 505.3/Procedure 1 506.1/Procedure 2 507.1/Procedure 2 509.1/Procedure 1 510.1/Procedure 1 514.2/Procedure 8,10 516.2/Procedure 1,2,3,5 506.2/Procedure 2 507.2/Procedure 2 509.2/Procedure 1 510.2/Procedure 1 514.3/Procedure 1 506.3/Procedure 2 507.3/Procedure 2 509.3/Procedure 1 501.3/Procedure 1 510.3/Procedure 1 Category 10 516.4/Procedure 4 APPLICABLE ENVIRONMENTAL STANDARDS 516.3/Procedure 1,3,4,5,6 EIA 316-B Shock, Vibration, Dust, and Humidity. Any equipment installed on the exterior of the bus (including video cameras and cable runs under the floor) shall be thoroughly sealed in a manner approved by CCB, such as to prevent leakage of rain or bus washing water, detergent and solvents into the bus, and include protection from road debris throughout the life of the installation. Additional standards may be provided in other sections of this Specification. In case of any conflict between standards, the Contractor shall meet the more stringent standard. All Onboard SBS equipment shall be suitable for the intended purpose. SBS Technical Specifications Page 92 Exhibit A-101 Exhibit A 4.5.15 Delivery CCB shall be notified in writing at least two weeks in advance of each proposed delivery date of Onboard SBS equipment. Onboard SBS subsystem equipment shall be delivered to CCB in heavy-duty boxes. The exterior of each box shall be labeled, including manufacturer, equipment type, serial number, and date. CCB will not be held responsible for any damaged components, missing or incomplete shipping or inadequate supply numbers. The Contractor will be notified of such an occurrences within 24 hours of receiving the shipment. Onboard SBS subsystems shall be delivered to an inside location designated by CCB. Each shipment shall be accompanied by an inventory list showing the quantities, serial numbers, and brief description of all devices. 4.5.16 Onboard SBS Subsystem Equipment Installation The Contractor shall install all equipment purchased as part of the SBS and remove onboard equipment that will be retired. All hardware shall have the proper software loaded into the hardware and tested prior to the installation. All work is to be done in a competent and expeditious manner, using industry standard practices and procedures. The Contractor shall make itself aware of all applicable local and California State safety regulations, procedures and requirements. The Contractor shall adhere to the regulations, procedures, and requirements at all times while present on Culver City property or in CCB vehicles or facilities. The Contractor shall supply all of the work required for the proper installation of the radios and associated Onboard SBS equipment in CCB vehicles. All removal & installation work shall be schedule through the Fleet Services/Facilities Manager All removal & installation work shall be schedule through the Fleet Services/Facilities Manager. All installation shall be performed at CCB’s maintenance area unless otherwise approved by CCB. If installation is to take place off-site, Contractor must provide the installation site and shall reimburse CCB for the cost of transporting vehicles to the site. The Contractor shall provide a detailed description of installation plans by class of vehicle. This shall include location of drilled holes, power feeds, and final location of all Equipment, final location of the MDT in relation to the operator's position, wheelchair access, etc. This shall be submitted for CCB approval no less than 60 days prior to installation <CDRL> of the SBS equipment. Since the Contractor will be removing the old AVL/SBS system, all existing drilled holes shall be reused for new hardware, wiring, grommets, etc., to the greatest extent possible. The City will want to limit the number of any new drilled holes on their vehicles. One prototype installation of all Onboard SBS equipment shall be made on each CCB vehicle type. This installation shall be made a minimum of two weeks prior to any other installation work. CCB shall have the right to inspect and approve this installation before any other installation work is performed. SBS Technical Specifications Page 93 Exhibit A-102 Exhibit A In the event, that installation of any SBS equipment requires modification or replacement of bus equipment (including, but not limited to, handrails, power supplies, mounting brackets, etc.) Contractor shall be fully responsible to provide and install such replaced or modified equipment at no additional cost to Culver CityBus. The Contractor shall supply and install all the necessary wiring and cables, protective devices and mounting hardware necessary for the proper and safe installation and operation of all SBS equipment purchased under this Agreement. There shall be no external or exposed wiring. All wiring in buses shall be properly grounded and protected from chafing, and installed in the plenum (air handling) spaces, except as approved by CCB. Cabling shall be appropriately rated for the plenum installation. No PVC jacketed cable shall be utilized within the coach. Any undercarriage wiring shall be suitably protected against the road elements and fastened in a manner so as not to sag or interfere with normal bus operation and/or maintenance. Since CCB only utilizes “low floor buses” there is no typical framed undercarriage. Therefore, wire looms which are necessary to be routed under the vehicle chassis shall go through frame rails and bulkheads. All drilled holes through frame rails/bulkheads shall be grommet protected with nonrubber grommets. Silicone material shall be used to protect the material from any type of degradation. No “butt connectors” shall be utilized under the bus. Exposed wire bundles inside the vehicle shall be securely anchored and carried in loom, plastic sleeving, or tightly laced. All cable assemblies shall be secured to minimize failure due to vibration and chafing. Grommetting shall be used in all holes used by the Contractor to minimize cable damage due to chafing. All grommets shall be a long-lasting silicone. All wiring exposed within the passenger compartment of any bus shall be armored, isolated, and protected when going through drilled holes, through bulkheads, and within brackets. All wiring, harnesses, looms, connectors etc.. shall be labeled as to device, component or function from its origin to its terminus. All wiring, harnesses and cabling shall be clearly identified in illustrations and schematics as to routing and location in the bus. All existing wiring related to the OrbCAD system shall be completely removed from bus. All new wiring and cabling shall be properly and permanently labeled every 24 inches as to the origin of the wire. This shall also be identified as the same nomenclature on the wire schematics. Wire bands shall be installed every 24 inches to safely and securely hold wire looms in place. The Contractor shall install or verify previously installed DC wiring to ensure integrity, fusing and current capacity for the installation. All DC wiring shall be direct from the battery distribution block and shall include both A+ and A- cables. Further, both A+ and A- cables shall be adequately fused at both the battery end and the radio/SBS end with replaceable fuses. Signal and power cables shall not be intermingled in cable runs. CCB shall make available one or two buses at a time and one service bay with normal maintenance facility lighting and 117 VAC power during nights and weekends for installations so that normal CCB service is not disrupted. An operator will be made available to move buses and other vehicles into position for installation. A mechanic and supervisor may also be available during installation hours. The Contractor may store a container onsite to house SBS components prior to their installation. SBS Technical Specifications Page 94 Exhibit A-103 Exhibit A CCB shall have the right to inspect all installations for quality and workmanship, notwithstanding that such inspection or failure to conduct such inspection shall not relieve the Contractor of any responsibilities under this Agreement or Specification. CCB reserves the right to specify installation details on the job site. The Contractor shall maintain a log of installation events in hard copy and computer database. The log shall include a record of the installation locations, for each unit. The log shall be maintained in chronological order (date & time). The electronic copy shall remain readable by Equipment and software programs furnished as part of this project. The log shall include but not be limited to the following: bus number in which the onboard equipment was installed, equipment model and serial number, date, software version (if applicable), and installing technician or supervisor. The log shall be available by authorized CCB personnel or CCB representative at any time and delivered to CCB in hard copy and electronic form when mobile installation work is complete <CDRL>. The Contractor shall provide representative photographs of the installed units, for each bus type and supervisor vehicle. Proposals shall describe the expected installation program in terms of schedule, requirements for CCB personnel involvement, availability of CCB facilities and vehicles, etc. All removed radios, IVUs, MDTs, and associated equipment from each vehicle shall be labeled with vehicle numbers and unit numbers, boxed in containers, and provided to CCB, at a CCB designated facility for storage and disposal. The Contractor shall use care in removing old radio and other OrbCAD equipment in order to maintain the intrinsic value for later sale or disposal and shall not damage the vehicle. The Contractor shall be held accountable for any damage incurred. Cables shall be removed intact where possible and severed only when necessary. All terminals shall be maintained, wherever possible on removed wiring assemblies A complete functional test shall be made of each item of installed equipment to confirm performance equal to that required by the Agreement or Specifications before releasing the vehicle to service. An Installation Functional Test Plan shall be submitted by the Contractor at the Final Design Review <CDRL>. No installation shall take place without approval of this plan by CCB. 4.5.17 Environmental Requirements The Onboard SBS Subsystem shall meet the following vehicle environment requirements: • • • • • Meet operational requirements while exposed to temperatures from 45 to 105 degrees F and withstand 20 to 140 degrees F while not operational Meet operational requirements while exposed to temperatures from humidity of 30% to 80% and withstand 30% to 90% while not operational Withstand exposure to dust conforming to MIL-STD-810E 510.3 Withstand exposure to liquids conforming to MIL-STD-810E 506.3 Withstand vibration of 3g and shock of 20g and conform to MIL-STD-810E 516.4 SBS Technical Specifications Page 95 Exhibit A-104 Exhibit A • • • • • • • • • • • 4.6 Shall not adversely impact vehicle electronics nor be adversely affected by vehicle electronics Shall not emit signals that interfere with AM/FM radio reception or with portable/mobile voice communication devices Shall be shielded to protect it from signals emitted by the vehicle and other in-vehicle equipment (including cellular phones) and external sources of EMI such as power lines or transit catenary Shall be capable of being mounted in vehicles with driver and passenger airbags and shall be airbag compliant Operate with the standard vehicle electrical system without the need for converters or inverters. The current draw shall be minimized, particularly while the vehicle is inactive. Include protection to avoid damage if the subsystem were to be incorrectly installed Tolerate voltage variations and electrical noise found in normal commercial vehicle electrical systems without losing or altering stored or displayed information Equipment shall conserve vehicle battery, including use of semi-active modes. Equipment shall shut down X minutes after ignition shut off. X shall be a system settable parameter. Protection from accidental voltage reversal Full functionality during starter motor operation. YARD SUBSYSTEM 4.6.1 Wireless LAN Access Point 4.6.1.1 Type and Performance The Access Point spread spectrum radio(s) shall be configured for high volume; bi-directional transmission with the mobile system spread spectrum radios. The Access Point spread spectrum radio(s) shall interface with the Yard Subsystem workstation for the transfer of data to vehicles within the yard, including route and schedule databases, passenger counts, vehicle health data, AVA data, and video data. The wireless LAN Access Point(s) shall operate as the master station with the mobile system client devices operating in a multi-drop configuration. IEEE 802.11g/n standard guidelines shall be used as a minimum standard. The wireless LAN Equipment shall conform to the Wireless Ethernet Compatibility Alliance certification standards for interoperability among IEEE 802.11g/n. High Rate products from multiple manufacturers. Frequency Hopping Spread Spectrum (FHSS) is an outdated technology and is not acceptable. The data rate shall be a minimum of 1 Mbps. Implementations other than IEEE 802.11g/n that use the 802.11 standards as the minimum acceptable performance guideline will be considered. A wireless LAN system that uses the 4.9 GHz band is preferred. The wireless LAN access point shall comply with the following: • • • • Minimum Range: 1200 ft Data Rate: 1 Mbps to 54.0 Mbps Operating Temperature: -10 to +60 C Interface: 10/100 Base T Ethernet SBS Technical Specifications Page 96 Exhibit A-105 Exhibit A • • • • Connector: RJ45 with CAT 5 cable LAN Interface Power: 110 VAC FCC Part 15 Compliant Protocol: IEEE 802.11g/n or approved alternate 4.6.1.2 Physical Configuration The access point transceivers shall be of rugged construction, suitable for fixed installation in a bus yard, transit fueling building, and maintenance area environment. 4.6.1.3 Antenna The spread spectrum radio antennas shall be heavy-duty, flat panel (patch) units as appropriate to cover the bus yard and maintenance facilities. A triband antenna is preferred. Proposers shall provide a description of the antenna to be furnished. 4.6.1.4 Access Point Data Security Two forms of security shall be configured for Access Point (AP) communications. The data in transit shall be encrypted and there shall be an Access Control List (ACL) of approved devices which may connect to and communicate with the AP. Encrypted communication shall be accomplished using appropriate industry approved encryption methods. If encryption choices are available, the Contractor and CCB will mutually agree on a choice. Unauthorized connection attempts, as well, as valid connections, shall be logged and kept for a length of time agreed upon between the Contractor and CCB. The AP shall be accessible via secure communication for programming, troubleshooting, and updates through the SBS network using appropriate remote access interfaces or tools. 4.6.1.5 Access Point Network Interface The Wireless LAN AP Network interface shall provide appropriate filtering for traffic at full Ethernet wire speeds. The network interface shall incorporate protocol filters and broadcast traffic filters with adjustable bandwidth allocation. The protocol filter shall limit messages to IP format and filter out any other protocol from running on the wireless LAN. The broadcast filter shall block broadcast messages from the wireless LAN. The wireless LAN to SBS network bridging shall be configured to allow only packets to clients that the AP knows to exist in the Wireless LAN behind the wireless bridge. The access point unit will adaptively select the bandwidth allocation for each wireless LAN session with a client, based on the best rate for communication with no retries, using a range vs. speed trade off method. A wireless network management tool shall be provided with SBS. The tool will be used to monitor and maintain the wireless system. It will have the capability to log a client on and off SBS, and put the client into a maintenance test mode. This tool shall provide reports on wireless client status, fault indications and last login with the AP. SBS Technical Specifications Page 97 Exhibit A-106 Exhibit A 4.6.2 Yard Workstation The Yard Subsystem shall include an SBS server/workstation that shall be located in the maintenance area. The SBS Yard Server/Workstation shall perform dual functions as the server for the SBS Wireless LAN and as a SBS workstation. The Yard Server/Workstation will be used by CCB personnel to manage wireless transfer of data to and from the vehicles, and the transfer of data to and from the SBS Network interface. The workstation shall be used by maintenance and supervisor personnel to view bus locations and status; review vehicle information, review video retrieved from the buses, and generate management reports. Option: the workstation shall be used to enter bus to line assignments. The workstation shall use the most current commercial technologies for the processor, RAM and hard drive memory, video and audio cards, USB, Ethernet, HDMI and other ports, subject to approval by CCB. The workstation shall include one 24-inch widescreen LCD monitor. 4.6.3 SBS Local Area Network The SBS local network at the bus yard shall be configured as per Section 3 of this Specification. Standard networking hardware, including switches, bridges, and routers shall be utilized that incorporate SNMP management. The SBS LAN hardware shall be managed from the SBS system administrator workstation at the Transportation Facility. 4.6.4 Installation Requirements The Contractor shall make itself aware of all applicable Culver CityBus and California State safety regulations, procedures and requirements. The Contractor shall adhere to the regulations, procedures, and requirements at all times while present on the City of Culver City property or in CCB vehicles or facilities. The SBS Yard Subsystem shall be installed in a manner to protect the equipment from vandalism and the elements, and yet provide reasonable access. Connectors that are exposed to the elements shall be of the weather pack type. The installed Yard Subsystem equipment shall have no sharp edges or corners. The Contractor shall install the Yard Subsystem during Culver CityBus maintenance operating hours. The Contractor shall use installation drawings that have been prepared and submitted to and approved by Culver CityBus <CDRL>. Design drawings shall be scaled and shall show installation details of all Equipment, cables, conduits, power connections, and associated work. The Contractor shall coordinate the schedule for installations at the yard with Culver CityBus a minimum of 14 days prior to installation. This is a necessary time span to ensure the facilities will be available for the installation. The Contractor shall be responsible for supplying all necessary tools, fasteners and miscellaneous materials required for installation of SBS SBS Technical Specifications Page 98 Exhibit A-107 Exhibit A equipment. The Yard Subsystem installation shall be inspected by Culver CityBus personnel for approval prior to final SBS acceptance. 4.6.4.1 Wireless LAN Access Point Installation Location The wireless access point(s) shall be installed in the bus yard. The number of access point transceivers and the mounting locations shall be calculated by the Contractor such that the Wireless LAN in the bus yard shall meet the radio coverage requirements as specified in Section 3. Calculations shall be submitted to Culver CityBus for approval <CDRL>. The Contractor shall provide the cable connection from each AP to the SBS Wireless LAN. 4.7 SUPERVISOR SUBSYSTEM 4.7.1 Voice Communications The Supervisor subsystem shall use the CCB voice radio system to enable supervisors to place voice calls to individual buses, dispatchers, and other supervisors. CCB will provide portable and mobile radios for the Supervisor subsystem. 4.7.2 Data Radio Communications The Supervisor subsystem shall utilize the same wireless data system and equipment used by the CCB buses for data communications and shall meet the requirements in Sections 3.3.2 and 4.6.8. 4.7.2.1 Data Antenna and Feed Line The Contractor shall provide and install a mobile antenna(s) that are compatible with the wireless data modems and shall withstand the rigors of the public transportation environment. 4.7.3 Automatic Vehicle Location The Supervisor subsystem shall include an Automatic Vehicle Location subsystem that uses GPS technology with differential correction. SBS shall track the location of vehicles with the Supervisor subsystem with a reporting cycle of thirty seconds or less. The GPS receiver shall meet the requirements in Section 4.5.10.1 of this Specification. The GPS acquisition time shall be four minutes or less for a cold start and less than thirty seconds for a warm start. The output data at a minimum should include latitude, longitude, speed, time and direction of travel. 4.7.4 Environmental Requirements The Supervisor Subsystem shall meet the following vehicle environment requirements: • • Meet operational requirements while exposed to temperatures from 45 to 105 degrees F and withstand 20 to 140 degrees F while not operational Meet operational requirements while exposed to temperatures from humidity of 30% to 80% and withstand 30% to 90% while not operational SBS Technical Specifications Page 99 Exhibit A-108 Exhibit A • • • • • • • • • • • • • • 4.8 Withstand exposure to dust conforming to MIL-STD-810E 510.3 Withstand exposure to liquids conforming to MIL-STD-810E 506.3 Withstand vibration of 3g and shock of 20g and conform to MIL-STD-810E 516.4 Shall not adversely impact vehicle electronics nor be adversely affected by vehicle electronics Shall not emit signals that interfere with AM/FM radio reception or with portable/mobile voice communication devices Shall be shielded to protect it from signals emitted by the vehicle and other in-vehicle equipment (including cellular phones) and external sources of EMI such as power lines or transit catenary Shall be capable of being mounted in vehicles with driver and passenger airbags and shall be airbag compliant and not interfere with deployment of an airbag. Operate with the standard vehicle electrical system without the need for converters or inverters. The current draw shall be minimized, particularly while the vehicle is inactive. The Contractor shall submit power draw calculations <CDRL>. Include protection to avoid damage if the subsystem were to be incorrectly installed Tolerate voltage variations and electrical noise found in normal commercial vehicle electrical systems without losing or altering stored or displayed information Equipment shall conserve vehicle battery, including use of semi-active modes similar to the Onboard SBS subsystem. Equipment shall shut down X minutes after ignition shut off. X shall be a system settable parameter. Protection from accidental voltage reversal Full functionality during starter motor operation. ROAD SUPERVISOR SUBSYSTEM 4.8.1 Voice Radio The voice radio for the Road Supervisor subsystem shall use the SBS voice radio network to enable supervisors to place voice radio calls to individual buses, other Transit Operations Supervisors and dispatchers, and the Dispatch Center. The voice radio shall meet the same requirements as the voice radios in the buses. 4.8.2 Wireless Data Communications A commercial wireless data service shall be used to accommodate data communications from the Dispatch Center to the Road Supervisor MDCs. The cellular wireless data device shall be FCC type accepted for transmission of digital signals and shall provide GPS receiver capabilities if not provided in other installed equipment. Proposers shall provide the make, model, and specifications for the cellular data device to be provided and shall include a description of any proposed encryption, including type of encryption used, key size, and if the encryption is always active. SBS Technical Specifications Page 100 Exhibit A-109 Exhibit A Any encryption that is proposed shall include a description, including type of encryption used, key size and if the encryption is always active. The Contractor shall be responsible for registering the modems with the service provider for the communications service and obtaining and programming the IP address and multicast address for each modem. All modems shall be configured for the same multicast group. The Contractor shall act as liaison to the service provider services for Culver CityBus and shall interface with the designated service provider to establish the data service. 4.8.2.1 Data Antenna and Feed Line The Contractor shall provide and install a mobile antenna that is compatible with the data modem and durable to withstand the rigors of the public transportation environment 4.8.3 Mobile Data Computer (MDC) SBS shall assign a unique identifier to each Mobile Data Computer (MDC). Each transmission to the host shall include the unique identifier. Each operator shall have a unique password. The MDC shall utilize a current commercially available operating system, such as Microsoft Windows. Terminal emulation may be used. 4.8.3.1 Mobile Data Computer Specifications The MDC shall use the most current commercial technologies for ruggedized laptops including the processor, RAM and hard drive memory, video and audio cards, USB and other ports; and shall use a current Windows operating system; subject to approval by CCB. The MDC shall have sufficient RAM and hard drive space for the applications used by the Road Supervisor subsystem. The physical configuration of the MDC shall be that of a laptop computer, and it shall be semi-permanently mounted. The MDC shall be fully configured and ready to operate with all required cabling, vehicular chargers, mounting brackets and frames. The MDC shall incorporate manually operated level controls to adjust audio level, video display intensity, keyboard lighting and LED or indicator intensity. Any module of the MDC (processor, screen, keyboard) should be removable/replaceable without replacement of the entire unit. The MDC shall be equipped with a self-diagnostic routine that is executed upon power-up of the unit. The Proposer shall indicate the functions performed by the self-diagnostic routine and how failures are indicated to and interpreted by the user. Messages shall generate an audio and visual alert to the supervisor. User shall have the capability to define which alert(s) apply to the MDC. Audible alerts shall be a single or multiple beep and adjustable from loud to off. The MDC shall enable users to perform data entry, word processing, etc. functions with or without host communications. SBS Technical Specifications Page 101 Exhibit A-110 Exhibit A 4.8.3.1.1 MDC Screen The screen brightness and contrast shall be adjustable for viewing in ambient light (direct sunlight to darkness). To extend screen life, an automatic (timed) and manual screen saver and sleep mode shall be provided. During normal operations, the following status information shall always be displayed on the screen: • • • • Message alert Number of pending messages Number of stored messages in message queue. Communication verification and other MDC operational status including communication transmission signal strength. Standard keys functions shall be provided for the following: • • • • • • Clear display Display next message Clear/Erase message Store/Recall message from message queue Clear/Erase operator's entire message queue Print/Routing 4.8.3.1.2 Keyboard The keyboard shall be standard QWERTY format with 87 keys and Windows-ready. The keyboard shall be protected from dust, smoke, moisture and liquid spills and other foreign particles that would eventually render it inoperable. The keys shall be standard size and have full travel. Keys shall be lighted or backlighted for night use. All keys, including user definable keys, shall be equipped with keycaps engraved with the name of its function(s) or character(s). If the key produces a different character or function in the shifted versus un-shifted position, both character/functions shall be shown on the keycap. Special function keys shall be designed for differentiation to the touch. 4.8.3.1.3 Other Devices/Features The MDC shall be equipped with a minimum of three USB connections for attachment of additional peripherals. The MDC shall be capable of accepting a digital camera input. The MDC shall be capable of displaying maps that includes CCB’s operating area and neighbor areas. . At a minimum, maps shall display incidents, street names, addresses, and business names. The GIS software installed shall provide zoom capability and automatically center the map display on the bus’ current location. 4.8.3.1.4 Vehicular Mounting SBS Technical Specifications Page 102 Exhibit A-111 Exhibit A The MDC shall not in any way interfere with vehicle operation, or create a hazard to personnel who need to exit the vehicle from any position in the vehicle. To deter theft, the MDC mounting shall require special tools or a key to remove the unit. The Contractor shall submit detailed mounting arrangement plans for each model of supervisor vehicle for CCB approval<CDRL>. If fixed mount MDCs are proposed, the mount shall accommodate dual air bags and allow viewing by either front seat passenger. If swivel mount MDCs are proposed, the mount shall accommodate dual air bags design and allow viewing by either front seat passenger and shall have a positive means of locking it in the desired position to prevent shifting while the vehicle is in motion. The Contractor shall file the paperwork required if the front passenger air bags must be disabled. The Proposer shall submit information on the proposed mounts and are encouraged to provide multiple options for various vehicles, i.e. car, van, truck, etc. 4.8.3.2 Automatic Vehicle Location The Road Supervisor subsystem shall include an Automatic Vehicle Location subsystem that uses GPS technology with differential correction. SBS shall track the location of vehicles with the Road Supervisor subsystem with a reporting cycle of thirty seconds or less. The GPS receiver shall meet the requirements in Section 4.5.10.1 of this Specification. The GPS acquisition time shall be four minutes or less for a cold start and less than thirty seconds for a warm start. The output data at a minimum should include latitude, longitude, speed, time and direction of travel. 4.8.4 Environmental Requirements The Road Supervisor Subsystem shall meet the following vehicle environment requirements: • • • • • • • • • Meet operational requirements while exposed to temperatures from 45 to 105 degrees F and withstand 20 to 140 degrees F while not operational Meet operational requirements while exposed to temperatures from humidity of 30 to 80% and withstand 30 to 90% while not operational. Withstand exposure to dust conforming to MIL-STD-810E 510.3. Withstand exposure to liquids conforming to MIL-STD-810E 506.3. Withstand vibration of 3g and shock of 20g and conform to MIL-STD-810E 516.4. Shall not adversely impact vehicle electronics nor be adversely affected by vehicle electronics. The MDC shall meet or exceed EIA204 and RS-374 mobile radio standards. Shall not emit signals that interfere with AM/FM radio reception or with portable/mobile voice radios. Shall be shielded to protect it from signals emitted by the vehicle and other in-vehicle equipment (including cellular phones) and external sources of EMI such as power lines or transit catenary. Shall be capable of being mounted in vehicles with driver and passenger airbags and shall be airbag compliant and not interfere with deployment of all airbags. SBS Technical Specifications Page 103 Exhibit A-112 Exhibit A • • • • • • • • 4.9 4.9.1 Operate with the standard vehicle electrical system without the need for converters or inverters. The current draw shall be minimized, particularly while the vehicle is inactive. The Contractor shall submit power draw calculations <CDRL>. Include protection to avoid damage if the subsystem were to be incorrectly installed. Tolerate voltage variations and electrical noise found in normal commercial vehicle electrical systems without losing or altering stored or displayed information. Equipment shall conserve vehicle battery, including use of semi-active modes similar to the Onboard SBS subsystem. Equipment shall shut down X minutes after ignition shut off, where X shall be a system settable parameter. Short-term battery backup or equivalent to preserve critical information during brief power failures or during vehicle start-up. Capacitor only circuitry shall not be utilized to meet this protection requirement. (MDC only) Protection from accidental voltage reversal. Full functionality during starter motor operation. TRAVELER INFORMATION SYSTEM LED Signs 4.9.1.1 Data Connection The Contractor shall provide a cellular communication link between the NCCB server and the LED display signs in order to send data to the LED signs and receive diagnostic data from the signs. Details of the communication link and its monthly costs shall be provided in the Proposal and Preliminary Design. The Contractor shall act as liaison to the cellular service provider for CCB. The Contractor shall interface with the designated service provider for the purpose of establishing service. 4.9.1.2 Hardware Requirements The LED signs shall be two line signs. The characters to be displayed shall, at minimum, include the entire 128 ASCII character set. Each line shall be 2 inches or larger in height. The LED signs shall, at a minimum be capable of displaying 24 characters per line. Option: Signs shall be capable of displaying a single line of text utilizing both lines of LEDs. Monochromatic LED signs shall be used. CCB prefers the use of amber colored LEDs. Proposers shall provide information on the brightness of the LED sign. SBS Technical Specifications Page 104 Exhibit A-113 Exhibit A LED signs, backup battery and associated cables shall be protected by a secure enclosure to prevent vandalism, graffiti and solar degradation. The enclosure shall be weather and dust resistant. All connectors shall be disguised and protected to minimize the possibility of damage. The enclosures shall have a damage resistant Lexan faceplate which can be quickly replaced by maintenance crews with the appropriate equipment. All mounting hardware shall be aluminum, stainless steel, and/or a galvanized material. No plastics or other materials will be acceptable. The brackets shall be powder coated to the matching color of the shelters and the color shall not be affected by sun, extreme cold or heat. The powder-coating shall have a minimum warranty of five years without any material degradation. The Contractor shall submit all details of the sign enclosures and all mounting materials to CCB for approval prior to installation. 4.9.1.3 Power The LED signs shall be solar powered and be equipped with a battery backup. The battery backup shall be sufficient to allow for 7 days of continuous operation of the sign and cellular modem without solar power. The battery shall be a sealed unit, non-serviceable battery and shall have a minimum life cycle of five years. Proposers shall provide details of the battery including the power draw of the LED sign and cellular modem, the backup battery charging system, and the capacity of the battery backup. 4.9.1.4 Installation The Contractor shall provide installation drawings<CDRL>, provide the materials necessary for the installation, and install all LED signs and associated hardware. The Contractor shall mount a bus stop sign number to be furnished by CCB at all sign locations. The LED signs shall be mounted within a CCB shelter if one exists at the stop. The Contractor shall obtain the drawings for the new bus shelter design from CCB’s Contractor that is replacing the shelters in 2016. For stops where a shelter mount is not utilized, the Contractor shall mount the LED sign on a Contractor provided pole. For pole mounted signs, the Contractor shall insure there are no glare issues and the sign displays can be visible under different lighting conditions and locations of the sun. Based on the design approach developed for the Preliminary Design Review and approved by CCB, the Contractor shall procure all specified equipment for the LED signs and perform a preinstallation checkout (PIC) prior to receiving authorization to proceed with any LED sign installations. All procurement related decisions related to final hardware and quantities must be approved by CCB staff prior to actual procurement. CCB reserves the right to adjust equipment procurement needs based upon the final detailed design requirements, operational changes, and other uncontrollable conditions. SBS Technical Specifications Page 105 Exhibit A-114 Exhibit A The Contractor shall demonstrate that the sign equipment functions properly prior to proceeding with full system deployment. The PIC shall include an onsite demonstration at selected sign locations. The Contractor shall conduct tests that verify proper installation and interfacing of the LED signs and associated equipment. These tests shall include, but not necessarily be limited to: • Visual inspection of all LED sign components for damage and conformance with specifications • Verification that the LED sign components function as required by the specifications • If necessary, determination of additional steps required so the LED signs conform to the specifications. Successful completion of the LED signs PIC is required before the full-scale installation can begin. The Contractor shall install the signs at the locations listed in Appendix L and in accordance with the detailed design plans. The Contractor shall conduct field tests for each sign to demonstrate conformance with the specifications. Where needed, the placement or configuration of the signs shall be adjusted based on the field test data. The Contractor shall update the sign installation and configuration plans to incorporate any changes made during the PIC. The Contractor shall submit a revised NCCB LED Sign Test Plan to incorporate modifications made to the test procedures that may be required as a result of the PIC. The Contractor shall assemble and submit documentation of the test results to CCB. 4.9.1.5 Environmental Requirements All electronic display signs and monitors shall be certified to function in an outdoor environment and shall not be affected by the following environmental conditions: • • • • • • • Min. to max. temperature: 20°F to 120°F for outdoor displays, 50°F to 100°F for indoor displays Relative humidity: 15% to 95%, non-condensing for outdoor displays, 20% to 80%, noncondensing for indoor displays Rainfall: up to 6 inches per hour, for outdoor displays Freezing precipitation: up to 3 inches per hour, for outdoor displays Wind speed: up to 80 mph, any direction, for outdoor displays Sunlight: None to full, direct, for outdoor displays Atmospheric pollutants: Characteristic of the Los Angeles area, including salt, dust and corrosive or base chemicals. The Contractor shall provide fans, heat sinks, heaters and other devices necessary to control internal temperature and humidity conditions in order to maintain proper operation of the displays. Provisions shall be installed to maintain an internal operating temperature range between the minimum and maximum operating environment temperatures of internal SBS Technical Specifications Page 106 Exhibit A-115 Exhibit A components, as specified by the display manufacturers and as necessary to ensure display reliability. Solar load and heat generated by internal components shall be added to the operating environment. Means shall be provided to detect failure of any cooling device and provide for shutdown of the displays and notification of maintenance through to the Dispatch Center. Equipment enclosures shall be designed and constructed to prevent the entry of water when the door is closed during a heavy rainstorm, under maximum rainfall and maximum sustained wind speed as defined above and as well as from pressure washing. Any water that does enter the equipment shall be routed out of the equipment and shall not cause short circuits, failures, or other damage. Sufficient filtration shall be provided to minimize the intrusion of dust, including brake dust (metallic particles) resulting from the operation of vehicles at a close proximity, through slots and other openings. Any dust that does enter the displays shall not affect its operation. All exposed surfaces of the system components shall be unaffected by brushes, detergents, and cleaning solvents normally use by maintenance crews. All exposed surfaces shall also be resistant to ultraviolet radiation and air contaminants. 4.9.2 LCD Signs 4.9.2.1 Data Connection The Contractor shall provide a cellular communication link between the NCCB server and the outdoor LCD display sign located at the Transit Center at the Westfield Mall in order to send data to the LCD signs and receive diagnostic data from the signs. Details of the cellular communication link and its monthly costs shall be provided in the Proposal and Preliminary Design. The Contractor shall act as liaison to the cellular service provider for CCB. The Contractor shall interface with the designated service provider for the purpose of establishing service. An internet connection will be provided for data communications for the LCD display sign located at the Transit Lounge inside the Westfield Mall. 4.9.2.2 Hardware LCD signs shall be color, flat panel high resolution monitors capable of displaying complex information with multiple sub windows. The diagonal length of the LCD signs shall be a minimum of 52 inches. The characters shall be 2 inches or larger in height. The brightness of the signs shall automatically adjust to ambient conditions to ensure optimal visibility. Proposers shall provide information on the brightness of the LCD signs. SBS Technical Specifications Page 107 Exhibit A-116 Exhibit A The outdoor LCD sign, backup battery and associated cables shall be protected by a secure enclosure to prevent vandalism, graffiti and from solar degradation. The enclosure shall be weather and dust resistant and shall be incased in a painted aluminum structure with a clear Lexan cover. All connectors shall be disguised and protected to minimize the possibility of damage. The enclosures shall have a damage resistant faceplate which can be quickly replaced by maintenance crews with the appropriate equipment. All mounting hardware shall be stainless steel and/or a galvanized material. No plastics or other materials will be acceptable. The brackets shall be powder coated to the matching color of the shelters and the color shall not be affected by sun, extreme cold or heat. The powder-coating shall have a minimum warranty of five years without any material degradation. The Contractor shall submit all details of the sign enclosures and all mounting materials to CCB for approval prior to installation. 4.9.2.3 Power The outdoor LCD sign shall be solar powered and be equipped with a battery backup. The battery backup shall be sufficient to allow for 7 days of continuous operation of the sign and cellular modem without solar power. The battery shall be a sealed unit, non-serviceable battery and shall have a minimum life cycle of five years. Proposers shall provide details of the battery including the power draw of the LCD sign and cellular modem, the backup battery charging system, and the capacity of the battery backup. The indoor LCD sign shall be powered by AC power that is provided by the Westfield Mall. 4.9.2.4 Installation The Contractor shall provide installation drawings, provide the materials necessary for the installation, and install all LCD signs and associated hardware. Based on the design approach developed for the Preliminary Design Review and agreed upon by CCB, the Contractor shall procure all specified equipment for the LCD signs and perform a preinstallation checkout (PIC) prior to the LCD sign installations. All procurement related decisions related to final hardware and quantities must be approved by CCB staff prior to actual procurement. CCB reserves the right to adjust equipment procurement needs based upon the final detailed design requirements, operational changes, and other uncontrollable conditions. The Contractor shall conduct tests that verify proper installation and interfacing of each LCD sign and associated equipment. These tests shall include, but not necessarily be limited to: • Visual inspection of all LCD sign components for damage and conformance with specifications • Verification that the LCD sign components function as required by the specifications • If necessary, determination of additional steps required so the LCD signs conform to the specifications. SBS Technical Specifications Page 108 Exhibit A-117 Exhibit A Contractor shall assemble and submit documentation of the test results to CCB. 4.9.2.5 Environmental Requirements The outdoor LCD monitor and its housing shall be certified to function in an outdoor environment and shall not be affected by the following environmental conditions: • • • • • • • Min. to max. temperature: 20°F to 120°F for outdoor displays, 50°F to 100°F for indoor displays Relative humidity: 15% to 95%, non-condensing for outdoor displays, 20% to 80%, noncondensing for indoor displays Rainfall: up to 6 inches per hour, for outdoor displays Freezing precipitation: up to 3 inches per hour, for outdoor displays Wind speed: up to 80 mph, any direction, for outdoor displays Sunlight: None to full, direct, for outdoor displays Atmospheric pollutants: Characteristic of the Los Angeles area, including salt, dust and corrosive or base chemicals. The Contractor shall provide fans, heat sinks, heaters and other devices necessary to control internal temperature and humidity conditions in order to maintain proper operation of the displays. Provisions shall be installed to maintain an internal operating temperature range between the minimum and maximum operating environment temperatures of internal components, as specified by the display manufacturers and as necessary to ensure display reliability. Solar load and heat generated by internal components shall be added to the operating environment. Means shall be provided to detect failure of any cooling device and provide for shutdown of the displays and notification of maintenance through to the Dispatch Center. Equipment enclosures shall be designed and constructed to prevent the entry of water when the door is closed during a heavy rainstorm, under maximum rainfall and maximum sustained wind speed as defined above and as well as from pressure washing. Any water that does enter the equipment shall be routed out of the equipment and shall not cause short circuits, failures, or other damage. Sufficient filtration shall be provided to minimize the intrusion of dust, including brake dust (metallic particles) resulting from the operation of vehicles at a close proximity, through slots and other openings. Any dust that does enter the displays shall not affect its operation. All exposed surfaces of the System Components shall be unaffected by brushes, detergents, and cleaning solvents normally use by maintenance crews. All exposed surfaces shall also be resistant to ultraviolet radiation and air contaminants. 5 PROJECT MANAGEMENT REQUIREMENTS The following Project Management elements shall be incorporated as a key component of the project. SBS Technical Specifications Page 109 Exhibit A-118 Exhibit A 5.1 PROJECT MANAGEMENT PERSONNEL The scope, duration and size of this project require the Contractor to create an effective Project Management team to ensure the success of the work. All key project team members shall remain on the project until completion of the project. 5.1.1 Project Manager The Contractor shall establish a Project Manager, who shall be highly responsive to the needs of SBS as required in these Specifications and subject to CCB acceptance. The Project Manager shall coordinate design and engineering activities and provide a technical liaison to CCB. This person shall be highly competent and fully qualified in all aspects of the System. Proposers shall identify the Project Manager in the proposal and include the proposed project manager’s resume. The project manager shall be available for the project within 7 days of NTP. 5.1.1.1 Authority The Project Manager shall have the contracting authority to issue and approve purchase orders and to bind the Contractor contractually. The Project Manager shall have the authority to assign and schedule Contractor personnel to perform all of the Work required by this Agreement, and act as Contractor’s representative for dispute resolution. 5.1.1.2 Responsibility The Project Manager shall provide a single point of contact for CCB to resolve all issues related to this Contract. The Project Manager shall be responsible for directing all subcontractors’ designs and work. The Project Manager shall conduct weekly project status meetings with CCB staff and provide monthly updates for the City Council. 5.1.1.3 Project Understanding The Project Manager shall have a full and complete understanding of the Contract Documents and site conditions sufficiently to provide adequate direction for coordination of work. 5.1.1.4 Qualifications The Project Manager shall have at least five years of experience in the implementation and management of mobile ITS projects, with at least one completed SmartBus project assignment for a fleet in excess of 50 vehicles. CCB shall be the sole determinant of the suitability of the proposed Project Manager’s qualifications. CCB reserves the right to have the Project Manager replaced if these qualifications are not met. 5.1.1.5 Availability to the Project SBS Technical Specifications Page 110 Exhibit A-119 Exhibit A The Project Manager shall be available to CCB on a twenty-four hour per day, seven days per week basis via telephone and pager and shall respond promptly to any reasonable CCB request. Coverage of this requirement by any alternates shall be subject to approval by CCB. The Project Manager shall be on site during all significant project events, as necessary to facilitate meetings, project activities, and information flow between the Contractor and CCB, and as requested by CCB. The Project Manager shall be on site during the installation and testing of SBS. In no case shall it be considered acceptable for the Project Manager to be on site less than five (5) days per month. 5.1.2 Senior Project Engineer (SPE) Proposers shall identify the SPE the proposal and provide a detailed resume for the SPE. The SPE shall be available to the Project within seven days after NTP. 5.1.2.1 Responsibility The SPE shall act as a technical resource for coordinating all system design and implementation issues. The SPE shall check each technical submittal prior to its being sent to CCB for approval. The SPE shall check factory wiring and fieldwork to assure quality. 5.1.2.2 Project Understanding The SPE shall have a complete understanding of the technical requirements of the Contract Documents and site conditions sufficiently to provide design direction and to determine compliance of the Contractor’s design submittals and work. 5.1.2.3 Qualifications The SPE shall be a Licensed Professional Engineer, qualified to practice electrical engineering, or an engineer who qualifies as acceptable to CCB. The SPE shall have a minimum of five years of experience in coordinating engineering and administrative support activities for and computer aided dispatch projects with both bus signal priority and traveler information projects. CCB shall be the sole determinant of the suitability of the proposed SPE’s qualifications. CCB reserves the right to have the SPE replaced if these qualifications are not met. 5.1.2.4 Availability to the Project The SPE shall be on site during all significant project events, as necessary to facilitate meetings, project activities, and information flow between the Contractor and CCB, and as requested by CCB. In no case shall it be considered acceptable for the SPE to be on site less than five (5) days per month. Coverage of this requirement by any alternates shall be subject to approval by CCB. SBS Technical Specifications Page 111 Exhibit A-120 Exhibit A 5.2 PROJECT MEETINGS 5.2.1 Attendance The Contractor’s Project Manager and SPE shall attend Progress Meetings held monthly and conduct weekly teleconference calls. The Contractor’s Project Manager and SPE shall conduct a Project Kickoff Meeting with CCB SBS stakeholders, Steering Committee, and the SBS Consultant Manager. The Contractor’s Project Manager and SPE shall attend additional meetings, as requested by CCB and the SBS Consultant pursuant to the coordination of the Work. 5.2.2 Location Progress meetings shall be held at CCB facilities unless otherwise specifically approved by CCB. Other meetings shall be held at a mutually agreeable location, conducive to the topic of the meeting. For any project meetings conducted by conference call, the Contractor shall, at the Contractor’s expense, provide a conference call-in number. 5.2.3 Meeting Minutes The Contractor shall prepare minutes<CDRL> for each meeting, unless specifically instructed otherwise by CCB. The Contractor shall prepare the minutes and distribute them to the attendees within one week after the meeting. Minutes of the meetings shall include names of attendees, significant proceedings, decisions, unresolved issues, and a list of information requested by CCB. The minutes shall be of sufficient detail to record any decisions made at the meeting and any follow-up actions required. The minutes shall include a summary of open action items, the party responsible for each, scheduled date for the action, and the respective resolution. Contractor shall provide a rolling project report, adding and deleting items as necessary. Meeting minutes shall be disseminated to all CCB attendees within 24 hours of project meeting. 5.2.4 Agenda The Contractor shall prepare an agenda<CDRL> for each progress meeting. The Contractor shall provide a draft agenda to CCB at least one week prior to each meeting and request that CCB add any additional items. Review of the previous meeting minutes and any outstanding action items shall be included on the agenda for each meeting. Each progress meeting agenda shall also include the item, “Additional Culver CityBus Issues and Concerns.” 5.3 SCHEDULE 5.3.1 Detailed Contract Schedule The detailed contract schedule shall be a critical-path-method schedule constructed using Microsoft Project or other software application acceptable to CCB. The detailed contract schedule shall show each activity, including interface activities, for completion of the Work, and shall be properly ordered and sequenced. If a phased approach is recommended by the Contractor, Contractor shall cite an example where the recommended phased approach was SBS Technical Specifications Page 112 Exhibit A-121 Exhibit A successful. Three printed copies and one electronic copy of the detailed contract schedule shall be submitted for CCB approval within 45 calendar days after NTP <CDRL>. 5.3.1.1 Task Duration Limits The detailed contract schedule shall be sufficiently detailed to preclude the use of activity durations greater than 20 working days. Activity durations shall include allowances for lost time and inefficiencies. 5.3.1.2 Task Designations Each task designation shall delineate the phase or stage of the Work, and the component of the Work such as design, submittal, submittal review, procurement, fabrication, delivery, installation, and testing. 5.3.1.3 Task Details Where appropriate to the understanding of the task, additional details shall be provided, such as the following: • • • • • • • A clear description of the activity, including its location The duration expressed in full working days A responsibility code denoting the Contractor, a subcontractor, Culver CityBus, a government Agency, or a utility is performing the activity The quantity of material, in units The integer percent complete representing the installed progress The actual start and finish dates where applicable Unless specifically agreed to in writing by CCB, Contractor is responsible for all Work to complete any task 5.3.2 Critical Path The detailed contract schedule shall show a clear and definable critical path(s) for the Work and each specified milestone. Requirements and events which impose limitations, as well as dates and milestones which constrain the time, shall be clearly identified. Days of float time shall be shown. Items that require CCB inputs and responses shall be clearly identified. 5.3.2.1 Updates The detailed schedule shall be updated monthly to show actual progress and changes to projected dates. Each update shall include a narrative describing the changes made since the last update. Each update shall be provided to CCB within 5 working days from the month-end cut-off date and submitted with each invoice. Two hardcopies and one electronic copy shall be provided <CDRL>. SBS Technical Specifications Page 113 Exhibit A-122 Exhibit A 5.3.3 Four-Week Rolling Schedules The four-week rolling schedule shall show one week of historical information and three weeks of planned activities in support that are consistent with the detailed contract schedule. 5.3.3.1 Format The four-week rolling schedule shall be presented as a chart with tasks along the left side and days along the top of the table. A shaded bar or “X” entered in the chart shall indicate the work to be performed on each day for that task. 5.3.3.2 Task Detail The level of detail shown on the four-week rolling schedule shall be greater than the level shown on the detailed contract schedule. In general, it shall show the Work to be done each day and the location(s) where the work will be done and by whom. Work done in buses and other vehicles shall be identifiable uniquely or as part of an easily traceable group of buses. Work that requires a CCB input or response shall be clearly identified. 5.3.3.3 Updates The Contractor shall provide and update a four-week rolling schedule on a weekly basis and provide the schedule to CCB by the end of the first day of each active week. Two printed copies and one electronic copy shall be provided <CDRL>. 5.4 SUBMITTALS 5.4.1 General This Section describes general requirements and procedures for preparing and transmitting information to CCB for review, acceptance or approval. Detailed requirements for individual submittals are specified in the applicable sections of the Specifications. 5.4.1.1 Scheduling of Submittals The Contractor shall transmit submittals sufficiently in advance of Contract requirements to permit at least twenty-one (21) calendar days for review, checking and appropriate response by CCB or designated representative. 5.4.1.2 Transmittal Forms The Contractor shall furnish the transmittal forms sequentially numbered and clearly indicate the Project Name; Project Number; Date; "To:"; "From:"; names of subcontractors, suppliers or manufacturers; required Specification references; category and type of submittal; purpose; description; distribution record (for transmittals and submittals); and signature of transmitter. 5.4.1.3 Checking of Submittals SBS Technical Specifications Page 114 Exhibit A-123 Exhibit A The Contractor shall examine and check the submittal for accuracy, completeness, and compliance with the Contract before delivery to CCB. Stamp and sign each submittal with the statement reading as follows: "Having checked this submission, we certify that it conforms to the requirements of the Contract in all respects, except as otherwise indicated". By reviewing, approving, and submitting a submittal, the Contractor has determined and verified materials, field measurements, and field construction criteria related thereto, and has checked and coordinated the information contained within such submittals with the requirements of the Work and the Contract. 5.4.1.4 Record of Submittals The Contractor shall maintain a complete up-to-date, organized file of all past and current submittals including an index and locating system, which identifies the status of each submission. The Contractor shall provide 247 access to the record of submittals. • • Assign sequential numbers to each submittal. Assign revisions levels (A, B, C, etc.) to all resubmittals. Assign new transmittal numbers and cross references to previous submittals. 5.4.1.5 Electronic Format All submittals shall be provided in electronic format as well as hardcopy. File formats for electronic copies shall be subject to CCB approval. Current version, industry-prevalent software shall be utilized for preparing all submittals. Drawings shall be submitted in AutoCAD 2015 and PDF formats. Drawings or studies involving geographic information shall be submitted in a format that can be viewed by ESRI ArcView software. The Contractor shall furnish to CCB three fully licensed copies of all software necessary for viewing and marking up the submittals version, industry-prevalent software shall be utilized for preparing all submittals. 5.4.2 Culver CityBus Review CCB and/or designated representative will review and approve or take other appropriate action upon the Contractor's submittals. CCB’s action will be taken as to cause no delay in the Work or in the activities of the Contractor. Review of such submittals is not conducted for determining the accuracy and completeness of other details such as dimensions and quantities, or for substantiating instructions for installation or performance of Equipment or systems, all of which remain the responsibility of the Contractor as required by the Contract. CCB’s or designated representative's review will not constitute approval of safety precautions or, unless specifically stated by CCB or designated representative of any construction means, methods, techniques, sequences, or procedures. CCB’s or designated representative's approval of a specific item does not indicate approval of an entire assembly of which the item is a component. 5.4.2.1 Culver CityBus Acknowledgement and Disposition All Contractor's submittals will be acknowledged by CCB or designated representative with (a) the date of receipt, and (b) one of the following dispositions (will be sent to the Contractor. (Transmit submittals will not be returned). SBS Technical Specifications Page 115 Exhibit A-124 Exhibit A 1. APPROVED: Work may proceed, provided it complies with the Contract. The approval of documents, shop drawings and samples shall not be construed as; • • • 2. Permitting any departure from the Contract requirements; Relieving the Contractor of responsibility for errors and omissions, including details, dimensions, and quantity of materials; or Approving departures from details furnished by the Contracting Officer or designated representative. APPROVED AS NOTED (Correct and resubmit): Work may proceed, provided: • • It complies with the Contract as well as the corrections on the submittals, and the Contractor resubmits within fifteen (15) days corrected copies of the shop drawings, working drawings, or miscellaneous submittals for final approval; and Work performed by the Contractor prior to receiving final approval will be at the Contractor's risk. DISAPPROVED (Revise and Resubmit): Work is not recognized as being able to proceed. Revise submittal in accordance with notations thereon, and resubmit immediately. The Contractor shall handle re-submittals in the same manner as first submittals, except designated with suffix A, B, C, etc. to indicate first, second, or third resubmittals. On resubmittals, direct specific attention in writing on resubmitted documents, shop drawings, working drawings, samples, mock-ups, sample panels, or miscellaneous submittals to revisions other than the corrections required on previous submissions. Make corrections as required by CCB or designated representative. The Contractor shall deliver the resubmittal to CCB or designated representative within ten (10) business days of a Disapproved disposition. 5.4.2.2 Actions Following Review APPROVED documents and drawings will be identified as having received such approval with a dated acknowledgement. DISAPPROVED documents and drawings will be returned to the Contractor with a dated acknowledgement and directions for correction and re-submittal. 5.4.3 Drawings 5.4.3.1 Quality of Drawings The Contractor shall be responsible for accuracy and correctness of all drawings. The Contractor's Project Manager and SPE shall initial each drawing after checking it, indicating that it complies with all requirements of this Specification and accurately reflects intended or actual field conditions. Drawings that require a Professional Engineer’s seal per California State Law shall be sealed and signed by the Contractor’s Professional Engineer before submittal. The Contractor shall check each drawing for the following: SBS Technical Specifications Page 116 Exhibit A-125 Exhibit A • • • • • • • • • Conformance with Contract Documents Logical grouping and arrangement Accuracy Legibility Neatness Line Quality Lettering Quality Reproduction Quality Completeness 5.4.3.2 Content of Drawings The Contractor shall prepare such design, working and shop drawings as are necessary to perform the Work adequately. Each drawing shall be laid out in an organized manner such that it is easily understandable. The use of crossed lines in schematic or functional drawings shall be avoided, to the extent possible. Breaks and continuations in drawings shall be minimized. Mounting and installation drawings shall be accurately scaled and the scale shall be clearly noted on the drawing. All symbols and abbreviations used shall be defined on each drawing, or if submitted as a book of drawings, on a master symbol sheet. 5.4.4 Product Data Submittals 5.4.4.1 Quality of Submittals The Contractor shall prepare a submittal for each major piece of material or equipment that the Contractor will furnish. These submittals shall be known as "Product Submittals". Four copies of each product submittal shall be furnished. Each submittal shall be accompanied by a cover letter with reference number, signed by the Project Manager. Each submittal shall contain a list of any parameters for which the submitted products do not meet the Specifications and a description of how these changes will affect system design. Each submittal shall contain a description of any changes in design or products that the submitted products will cause. 5.4.4.2 Content Each submittal shall contain sufficient information to determine that the system component complies with the Specifications and Agreement. Actual values of all specified parameters shall be listed; a simple statement that the product complies will not be sufficient. Each product submittal shall be accompanied by engineering drawings necessary to determine the product's applicability to SBS design. All closely related products shall be submitted as a single package. When pre-printed material is used in a submittal, the specific model number and options to be furnished shall be clearly identified. Standard data sheets can be used, subject to the following: • Manufacturer's standard and/or schematic drawings are modified to delete information, which is not applicable to the Contract. The Contractor shall supplement standard information with additional information applicable to this Contract. SBS Technical Specifications Page 117 Exhibit A-126 Exhibit A • • Manufacturer's standards, diagrams, schedules, performance charts, illustrations, calculations, and other descriptive data are modified to delete information, which is not applicable to the Contract. The Contractor shall indicate dimensions, clearances, performance characteristics, capacities, and any other diagrams, as applicable. Installation, erection, application, and placing instructions shall be modified to delete information, which is not applicable to the Contract. 5.4.5 Test Procedures The Contractor shall submit one hardcopy copy and electronic copy of each test procedure description <CDRL> for approval by CCB, accompanied by a cover letter with reference number. Test procedures shall be approved by CCB before any official testing may commence. 5.4.5.1 Submittal Organization Each test procedure description shall include the following information: • • • • • • • • A statement of the purpose of the tests The location, date(s) and time(s) tests will be performed Staff required to perform the test The quantity of units to be tested The test equipment to be used, identified by manufacturer and model number A step by step description of the procedure to be performed Specific pass/fail criteria for each test A sample of the form(s) to be used to record test data Each test form shall include the following information: • • • • • • • • 5.4.6 Test title The manufacturer, model number and calibration date of each piece of test equipment A table to record individual readings taken and inspections performed for each unit tested, identified by the serial number of the unit tested An indication that the unit has passed or failed each individual test A line for signature of the technician performing the test and date A line for signature of the Project Manager and date A line for signature of CCB representative witnessing the test Drawings illustrating the configuration of the equipment tested and all test equipment utilized Test Results 5.4.6.1 Content One original hardcopy and electronic copy of the test results shall be submitted <CDRL>. The original of the test results shall contain the original test forms filled out by the technicians performing the tests and original signatures. The test forms shall be filled out in ink and no SBS Technical Specifications Page 118 Exhibit A-127 Exhibit A erasures shall be made. Errors shall be crossed out with a single line and initialed by the person making the correction. Each set of test results shall be accompanied by a cover letter with reference number. 5.4.6.2 Organization Each set of test results shall include the following information: • • • 5.5 The complete test procedures used. The completed, signed test forms. A summary of the test indicating quantity tested, quantity that failed, quantities that failed each individual procedure, and a statement of the remedy to be applied for failed units. AS-BUILT DOCUMENTATION As-built documentation shall include drawings and software documentation. As-built documentation shall include: • • • • • • • • 5.5.1 Design and Installation Plans of the Onboard SBS subsystems for each bus and vehicle type Design and Installation Plans of the Yard subsystem Design and Installation Plans of the SBS Computer subsystem Design and Installation Plans of the SBS LAN and WAN Design and Installation Plans of the Computer Aided Dispatch subsystem Design and Installation Plans of the fixed data radio subsystem Design and Installation Plans of the Road Supervisor and Supervisor subsystems Design and Installation Plans of the NCCB subsystem including the NCCB LED signs and LCD monitor and IVR. As-Built Drawings 5.5.1.1 Drawings Content The Contractor shall provide As-built drawings for a permanent record of the finished system. Each design, working and shop drawing that was submitted for approval shall be modified to reflect the actual installed condition and shall become an as-built drawing. These drawings shall be supplemented with site-specific information. If a drawing is typical for more than one location, the locations shall be explicitly listed on the drawing: • • • All nomenclature and labels shall correspond to the actual labels on the installed Equipment. Each connection to each piece of equipment, junction box, or terminal block shall be identified by function and color code. All dimensions, physical details, connections, and other information pertinent to system diagnostics, maintenance or troubleshooting shall be shown. SBS Technical Specifications Page 119 Exhibit A-128 Exhibit A • All components shall list brand name, part numbers, location of installation, and quantities of units per-vehicle. 5.5.1.2 Organization of Drawings All drawings germane to a subject shall be submitted as a package with a cover sheet, index, and symbols and abbreviations table. A master index of as-built drawings that organizes the drawings by package and drawing number shall be provided. 5.5.1.3 Submittal of Drawings The Contractor shall submit a pre-final version of the as-built drawings to CCB prior to maintenance training and prior to acceptance testing <CDRL>. The Contractor shall correct any inaccuracies and add plans to correct any deficiencies as identified by CCB or as necessary to document changes made during acceptance testing. Final versions of the as-built drawings shall be submitted within two weeks after acceptance testing or maintenance training, whichever is later <CDRL>. 5.5.1.4 Products The Contractor shall submit two copies of pre-final drawing packages in 11”x17” hardcopy format and two copies on CD-ROM in AutoCAD 2015 or later format, PDF format, or DXF format. Three copies of final as-built drawings shall be submitted in 11”x17” hardcopy format and two copies on CD-ROM in AutoCAD 2015 or later format, PDF format, or DXF format. 5.5.2 As Built Software Documentation The Contractor shall provide all "Computer Software" and "Data" to allow CCB to fully maintain and update all "Applications Software". "Computer Software" and "Data" shall include as-built versions of <CDRL>: • • • • • Software Requirements Specification; Software Version Description Document, or equivalent; All "batch" or equivalent files, and all object libraries and "include" files, for editing, compiling, linking, and installing application software. Corresponding instructions shall also be provided; All files required to define, allocate, and load the database, and any other data files required to define, configure, load, or operate the system. Corresponding instructions shall also be provided. A list of the configuration parameters and their values. A list of potential problems if the configuration parameters are set to extreme values. The Contractor shall submit electronic copies of each document form in a format that is accessible by CCB in order for it to be incorporated into CCB’s’ Electronic Document Library. The Contractor shall be required to provide source code and sufficient documentation including source code documentation in an Escrow account to permit modification of the delivered SBS Technical Specifications Page 120 Exhibit A-129 Exhibit A software without the necessity of contacting the Contractor in the event the Contractor is unwilling or unable to undertake such modifications. Proposers shall explain, in detail, the documentation to be supplied, provide samples, and guarantee of content with proposals. Source code and source code documentation for COTS software shall not be required. 5.6 PROJECT CLOSEOUT Project closeout shall include an initial survey and a final survey. 5.6.1 Initial Survey 5.6.1.1 Pre-Requisites Prior to requesting an initial closeout survey of SBS, the Contractor shall ensure the following conditions shall have been met <CDRL>: • • • • • • • • All formal training sessions have been completed. All manuals have been submitted. The Contractor has listed those items yet to be completed or corrected and has submitted a detailed plan of action and schedule for completion of the outstanding items. The Contractor has submitted special guarantees, warranties, maintenance agreements, final certifications and similar documents. The Contractor has obtained and submitted operating certificates, if required, final inspection and test certificates, and similar releases enabling full and unrestricted use of the Work. The Contractor has submitted operations and maintenance manuals and final as-built documentation. The Contractor has delivered tools, including special tools, test equipment, standby equipment, and similar items. The systems acceptance test has been conducted and accepted by CCB. 5.6.1.2 Conducting the Survey Upon receipt of the request for initial survey, CCB will prepare a list of any additional work items that are outstanding. CCB will schedule a time for CCB and the Contractor to inspect the Work and prepare a list of exceptions, if any. 5.6.2 Final Survey 5.6.2.1 Pre-Requisites The Contractor shall perform the Work necessary to complete and correct the items noted during the initial survey. The Contractor shall provide written notice to CCB that the items have been completed <CDRL> and SBS is ready for final survey. SBS Technical Specifications Page 121 Exhibit A-130 Exhibit A 5.6.2.2 Conducting the Survey Upon receipt of the notice, CCB will schedule a final survey to verify that all of the Work items have been completed satisfactorily. 5.7 SYSTEM DELIVERABLES SBS deliverables provided by the Contractor shall include all Work required to deliver the System and System Components in accordance with this Specification and Agreement. This list is for convenience of the bidders only and shall not be considered all-inclusive. All hardware delivered shall have a full life span when delivered to CCB. All hardware and software shall be the newest version available at the time of installation at CCB. 5.7.1 Bus Subsystem The Contractor shall provide 60 Onboard SBS subsystems that shall be installed in buses and successfully pass acceptance tests. Each Onboard SBS subsystem shall include a voice mobile radio interface, data mobile radio and cellular data modem, wireless LAN radio, GPS receiver, Onboard Processor, MDT, video system interface, headsign interface, PA interface, APC interface, AVA interface, BSP subsystem, and all associated hardware. The installation of the Onboard SBS components shall be accomplished per the Contractor provided and CCB approved schedule. Option: Proposers shall provide option pricing for additional 25 Onboard SBS subsystems. 5.7.2 Spares The Contractor shall deliver 10% spares of the MDTs, Onboard Processors, APCs (if providing), and additional spares as specified in Section 8. 5.7.3 SBS CAD Computers The Contractor shall provide all hardware and software necessary for the SBS CAD subsystem including virtualized servers, SAN, KVM switch and monitor, server monitoring software. The SBS CAD environment (servers, SAN, and LAN) shall be delivered and installed in the server room of the Transportation Facility as designated by CCB. The installation shall be accomplished per the Contractor-provided and CCB-approved schedule. Installation of CAD hardware shall not disrupt City or CCB operations. VMware is the City's preferred standard for virtual networking. Current versions of any software, fully patched, shall be deployed. The Contractor shall size and site appropriate UPS power backup, and work with CCB staff on provisioning of any power circuits or outlets, as needed. 5.7.4 SBS Dispatch Center Consoles Subsystem The Contractor shall deliver the SBS dispatch consoles subsystem that includes three dispatch consoles, four management monitoring consoles, one AVA Editor workstation, one BSP SBS Technical Specifications Page 122 Exhibit A-131 Exhibit A Database Editor workstation, and Windows Client Access License (CAL), SQL CAL licenses and antivirus software for all computers running dispatch software at the CCB facility. The Contractor shall furnish a license for one copy of MS Word and MS Excel. The SBS dispatch consoles subsystems shall be delivered and installed at locations in the CCB facility as designated by CCB. The installation of the dispatch and management monitoring consoles shall be accomplished per the Contractor-provided and CCB-approved schedule. 10 headsets shall be provided 5.7.5 Yard Subsystem The Yard Subsystem shall include a LAN controller, WLAN Access Points and a server/workstation, and Windows CAL and SQL CAL licenses for all computers running dispatch software. The Yard Subsystem shall be delivered and installed at locations at the Transportation Facility as designated by CCB. The installation of the Yard Subsystem shall be accomplished per the Contractor-provided and CCB-approved schedule. 5.7.6 Communication Subsystem The Contractor shall deliver and install a voice radio interface, a new base station and 60 new data radios for the data radio upgrade, and a cellular-based data communication system. The Contractor shall provide a logging recorder. 5.7.7 Supervisor Subsystems The Contractor shall deliver and install eleven (11) Supervisor Systems including 10 relief vehicles and one maintenance truck. Option: The Contractor shall provide option pricing for five (5) additional Supervisor Systems for maintenance trucks as designated by CCB. Option: The Contractor shall provide option pricing for three (3) additional vehicles to be designated as Dial-A-Ride vehicles. The installation of the Supervisor Systems shall be accomplished per the Contractor-provided and CCB-approved schedule. 5.7.8 Road Supervisor Subsystems The Contractor shall deliver and install four (4) Road Supervisor Subsystems in supervisor vehicles designated by CCB; each with a voice radio interface, MDC with GPS enabled cellular data modem, Windows CAL and SQL CAL licenses, and antivirus for the MDCs. Option: The Contractor shall provide option pricing for one (1) additional Road Supervisor System to be installed as designated by CCB. SBS Technical Specifications Page 123 Exhibit A-132 Exhibit A The installation of the Road Supervisor Systems shall be accomplished per the Contractorprovided and CCB-approved schedule. 5.7.9 NextCulverCityBus Subsystem The Contractor shall deliver and perform all tasks necessary to install sixty six (66) solar powered 2-line LED display signs and one (1) solar powered LCD monitor for outdoor use and one (1) AC powered LCD monitor for indoor use at the Westfield Mall and one (1) AC powered LCD monitor for the CCB bus operator lounge. The Contractor shall design and provide a website, text message response system, and IVR to provide traveler information. Option: The Contractor shall provide option pricing for 12 additional solar powered 2-line LED display signs. The installation of the NCCB Subsystem shall be accomplished per the Contractor-provided and CCB-approved schedule. 5.7.10 SBS Software and Database The Contractor shall deliver and install all software and databases used on SBS, including a SBS Database. The installation of the SBS software databases shall be accomplished per the Contractor-provided and CCB-approved schedule. Installation and testing of software and databases shall not disrupt CCB bus operations. 5.7.11 Diagnostic and Test Equipment The Contractor shall provide all necessary equipment for diagnostic testing of the Onboard SBS subsystem, Computer Aided Dispatch subsystem, NCCB subsystem, and data communication subsystem. The Contractor shall provide one Mobile Test set and one mobile programming laptop. Option: The Contractor shall provide one fixed radio programming laptop. 5.7.12 Manuals, Training, and Training Tools The Contractor shall provide manuals as listed in Table 6-1, training classes as listed in Table 71, and training tools including one “Bus in a Box” simulator, and other simulators and training/testing units for the proper operation, maintenance, and repair of SBS. Delivery of the manuals, training, and training tools shall be accomplished per the Contractor-provided and CCB-approved schedule. The “Bus in a Box” shall contain a voice radio and handset, data radio and cellular data modem, Onboard Processor, and MDT. 5.7.13 Design Submittals The Contractor shall provide preliminary and final design submittal packages and associated design review, as well as individual design details for all elements specified herein. The SBS Technical Specifications Page 124 Exhibit A-133 Exhibit A Contractor shall provide detailed cutover plans and procedures. All submittals shall be in both hardcopy and electronic format. 5.7.14 As Built Documentation The Contractor shall provide As Built Documentation as described in Section 5.5.2. Delivery of the As Built Documentation shall be accomplished per the Contractor-provided and CCBapproved schedule. All as-built documentation shall be provided in both hardcopy and in electronic format. 5.7.15 Monthly Status Reports The Contractor shall submit Monthly status reports to CCB on the 10th of each month detailing the previous month’s progress <CDRL>. The monthly status report shall contain a description of the activities and accomplishments, an updated schedule showing the progress, and any issues or concerns. The Contractor’s preferred format is acceptable. 5.7.16 Test Plans/Procedures and Test Results The Contractor shall provide all Test Plans/Procedures required for the SBS project and the Test Results. The Test Plans/Procedures and Test Results format shall be submitted to CCB for approval. 5.7.17 Closeout Documentation The Contractor shall provide closeout documentation as described in Section 5.6. 5.8 SYSTEM SUPPORT 5.8.1 Prior to System Acceptance The Contractor shall provide support for the maintenance and operation of installed SBS subsystems after incremental acceptance and prior to System Acceptance. It is CCB’s intent to begin operating SBS after completion of the first incremental acceptance. Between the first incremental acceptance and the System acceptance, the Contractor shall provide support to CCB to repair SBS equipment and assist with data management and report generation. • • Support shall be provided on-site at CCB during testing and cutover of SBS equipment on a continuous basis. Support for in-service SBS equipment shall be provided twenty-four hours per day, seven days per week. All requests by CCB for assistance shall be answered within thirty minutes of a page or message from CCB. On-site support when requested by CCB shall be provided within two hours at the CCB facility. SBS Technical Specifications Page 125 Exhibit A-134 Exhibit A 5.8.2 Warranty The Contractor shall provide to CCB a full warranty for on-site maintenance/operation hardware and software support and software maintenance/ upgrades for SBS for two years after System Acceptance and shall cover all parts, labor, and shipping costs. Option: Pricing for a third year option shall be provided in the proposal as well as rates for years 4, and 5, or a not to exceed % increase over those same years. The warranty shall cover installed components shall include but not limited to: • • • • • • • • • Wiring Wiring fasteners, connectors Fasteners / Hardware Brackets and related hold down materials Grommets Screws, bolts, washers, nuts, terminals Knobs Switches Controllers Wiring installed by the Contractor shall be warranted from chaffing, cutting or becoming compromised for five full years from date of in-service, per vehicle--accidents, negligence or no fault of the Contractor notwithstanding. CCB intends to support SBS with CCB personnel, but the Contractor shall be available for additional support for issues that are beyond the skill sets developed by the Contractor for maintenance of SBS by CCB personnel. The additional support shall be mainly telephone support but may require occasional on-site support as determined by CCB in consultation with the Contractor. The Contractor shall provide telephone support via an 800 number 24 hours a day and 7 days a week. The Contractor shall provide telephone support and/or remote access when requested by CCB within 4 hours. The Contractor shall provide an onsite response time when requested by CCB within 8 hours. Proposers shall list the local presence that will be available in the Los Angeles area. Proposers shall have a remote access strategy that is designed as part of its support program. Proposers shall describe their support program in the proposal. Defective equipment shall be repaired and returned to CCB within 10 days. The Contractor shall pay for CCB’s labor cost ($102/hr) to repair or replace defective SBS hardware. The Contractor shall provide prepaid shipping of RMA parts and advance return units shipped to CCB. The Contractor shall provide an itemized documentation of the repairs that were done for each RMA. On a at least a quarterly basis, the Contractor shall provide a list of security patches for the operating systems and provide software updates that shall be installed by the Contractor but could also be installed by CCB. The Contractor shall provide technical release notes prior to updates. SBS Technical Specifications Page 126 Exhibit A-135 Exhibit A The components of the computing, radio, and the telephone architecture including by not limited to physical servers, SANs, data backup devices, computers shall have a 3 year warranty covering both parts and labor. The Contractor shall provide software maintenance contract for one year. Proposers shall provide costs for additional years of software maintenance support. 5.9 QUALITY ASSURANCE The Contractor shall submit to CCB as part of their proposal a sample of their Quality Assurance (QA) Program Plan for review and evaluation. The Contractor shall submit to CCB within 60 days of the Notice-To-Proceed (NTP) a comprehensive QA Program Plan designed to ensure the quality of all activities, including design, purchasing, inspection, handling, assembly, fabrication, testing, storage, shipping, and warranty/repair work <CDRL>. The plan shall describe all quality control procedures of the Contractor and any sub-suppliers. The Contractor shall conduct regular inspections in accordance with guidelines defined by the QA Program Plan. Performance of any manufacturing or construction work shall not commence until the Quality Assurance and Control Plan relating to such Work has been accepted by CCB. The Contractor shall update the QA Program Plan as necessary, when any deficiencies in the Work are discovered. CCB will, at its own discretion, perform QA monitoring of work done under this Contract, including monitoring of the Contractor’s or Subcontractor’s QA activities. Upon request, the Contractor’s QA records shall be made available to CCB for inspection. Such QA activities performed (or not performed) by CCB shall not reduce nor alter the Contractor’s QA responsibilities or its obligation to meet the requirements of this document. At any time during the manufacturing process, CCB may choose to visit the Contractor's facility or a Subcontractor's facility during normal working hours to audit the manufacturing and quality control processes. 5.9.1 Technical Documents A key component of the SBS implementation is the accuracy and value of all deliverables. The technical documents prepared by the Contractor during the course of this project will include design reports, installation drawings, test plans, test reports, progress reports, software documentation, and other technical memos. A review process shall be established by the Contractor to assure all System Components are checked for accuracy, correctness, uniformity, and compliance with standards of practice. The various tiers of the review cycle are detailed as follows: • • The Contractor’s Project Manager shall review project products for adherence to the standards of care common to the profession. The Contractor’s Project Manager shall be responsible for assigning qualified professionals to check all work products for accuracy, uniformity, and clarity. Responsibility for interface, control, and integration of disciplines into a uniform and coordinated document set is also included in this role. SBS Technical Specifications Page 127 Exhibit A-136 Exhibit A • • The Senior Project Engineer and individuals assigned as technical discipline leaders within the Contractor team shall provide another review. The reviews shall be initiated by the Project Manager and shall focus on a technical discipline review of selected project products. CCB will provide a final review. This review will occur only after the Contractor’s internal review cycles have been completed. When review comments result in a change to any technical document, the Contractor’s Project Manager shall be responsible for change coordination and document back-check. In addition to the formal and on-going quality control review, timely coordination meetings with all project staff shall be held to provide for interdisciplinary liaison and interface coordination. These meetings shall be utilized to schedule work assignments, identify and resolve coordination issues, and track progress associated with any problems encountered and their resolution. 5.9.1.1 Document Management Due to the substantial amount of documentation involved in this project, Contractor shall work with CCB’s’ Project Manager to develop and submit to CCB a Documentation Management System (DMS) <CDRL>. The DMS shall include an organized electronic library of all versions of all submittals and a log of the contents. This shall be completed within 30 days after Notice to Proceed. CCB and the Contractor shall mutually agree on a documentation file index that shall provide an overall methodology for referencing documents generated in the course of the project. File type and organization of electronic versions of documentation shall be mutually agreed on by CCB and Contractor. All subsequent documentation shall be referenced to the file index, and Contractor and CCB shall mutually maintain the file index in current condition to show all documents that have been generated and their status. Documentation in the DMS shall be readily available to CCB’s Project Manager, designated personnel within the Contractor’s organization, EIGER, and additional CCB-designated personnel. Security methods shall be available to restrict access by others. 5.9.2 System Components The Contractor shall conduct regular inspections and audits in accordance with guidelines defined by the QA Program Plan. The Contractor’s Project Manager shall establish a quality assurance process and be responsible for assigning qualified professionals to check all System Components for compliance with the SBS specifications and consistency in production quality. This quality assurance program shall supplement the formal testing requirements as per Section 9 to verify that the following occur: • • Prior to installation, all System Components delivered by the Contractor shall pass rigorous screening that complies with standards of practice. All delivered System Components shall be tested after installation. Testing shall include hardware and software interface tests. SBS Technical Specifications Page 128 Exhibit A-137 Exhibit A 5.9.3 Manufactured Products The Contractor shall utilize products manufactured by companies that utilize formal, documented quality assurance practices that meet or exceed the standard of care established by the industry. The Contractor shall proactively monitor each supplier’s quality system. Quality systems that conform to ISO 9000 practices are preferred. The Contractor shall only use of "custom" components when standard components are unavailable to meet the SBS requirements. Proposers shall list these components as part of their proposal. SBS Technical Specifications Page 129 Exhibit A-138 Exhibit A 6 MANUALS This section identifies the manuals to be provided to support training and give on-going documentation needed for CCB staff to manage, operate, maintain, and expand the SBS. 6.1 MANUAL USERS The Contractor shall provide manuals to at least CCB staff listed below in Table 6-1: Table 6-1 Manuals Manuals for Operators Transit Operations Supervisors Dispatch Center Dispatchers Yard Subsystem User Onboard equipment maintenance technicians Electronic Sign Hardware Hardware Maintenance APC operations analysts Workstation and server maintenance technicians Computer system administrators Data administrators 6.2 Number of hardcopies 150 10 10 10 12 5 7 5 5 5 GENERAL REQUIREMENTS FOR MANUALS 6.2.1 Development Process The Contractor shall prepare a complete plan for providing the manuals described herein. The plan shall include at least the following: • • • • Contractor shall submit for approval the outline of each manual as a part of the Preliminary Design Review <CDRL>. Contractor shall develop and submit a draft version of each manual submitted with the Final Design Review <CDRL>. Contractor shall deliver one complete set of manuals prior to the start of the acceptance testing <CDRL>. The Contractor shall incorporate information gathered during installation and acceptance testing, throughout the maintenance and warranty period into the manuals for the updated and final submittals <CDRL>. SBS Technical Specifications Page 130 Exhibit A-139 Exhibit A 6.2.2 Content Manuals shall contain all of the informational material required to support the area of activity and include all information to be covered for the associated user training classes. 6.2.2.1 All Manuals All manuals shall conform to the following: • • • • • • Be in concise form, with minimal redundancy. Be organized in clear, logical fashion, and indexed and tabbed for rapid access. Be in English. Be written for comprehension by persons with a high school education. Contain table of definitions for all abbreviations, acronyms, and special terms. Be contained in a 3-ring binder 6.2.2.2 All Operations Manuals All operations manuals shall contain the following: • • • • • • Instructions on navigation from one function to another The meaning of all display symbols and labels The meaning and interpretation of all alarms and messages, and the recommended remedial action for each alarm and message A reference card defining each cursor command, control key, and status indication Use a large font for ease of readability in various conditions Use graphics to the maximum extent possible to be clear and concise 6.2.2.3 All Equipment Maintenance Manuals All equipment maintenance manuals shall contain: • • • • • 6.2.3 A section on safety procedures and precautions necessary to prevent damage to equipment, injury to personnel, and unsafe operational conditions A section with an overview of the test equipment and tools necessary to troubleshoot and maintain SBS Wiring diagrams and physical layout drawings for all equipment A section addressing the intervals and procedures for all preventive maintenance including level adjustments and cleaning Page protection covers enclosing each page suitable for use in a transit maintenance facility Medium and Formats for Delivery 6.2.3.1 Hardcopy SBS Technical Specifications Page 131 Exhibit A-140 Exhibit A The Contractor shall deliver to CCB the quantities of manuals specified in Table 6-1 in hardcopy form, with appropriate binding and labeling. • • • • • Manuals shall be designed for continuous, long-term service in a maintenance shop or vehicle environment. Manuals shall lie flat when opened. Pages shall be printed on both sides. Manuals shall permit adding and replacing pages. Covers shall be oil, water, and wear resistant. 6.2.3.2 Softcopy In addition, the Contractor shall deliver to CCB electronic copies of all manuals and their components that are developed by the Contractor, or by vendors in response to the requirements of this Contract. • • 6.3 The electronic form shall consist of two copies of each final manual saved on an electronic storage medium (USB flashdrive or other approved media). The manuals shall be stored as MS Word, Portable Document File, or other CCBapproved format. OPERATOR MANUAL The Contractor shall provide a manual for the operators. The manual shall provide a clear and concise description of operator interface with SBS and related CCB operating policies and procedures. At a minimum, the manual shall include the following topics: • • • • • • • • • • • SBS Overview Onboard SBS subsystem description How bus operators are to perform all communications and bus fleet management functions provided at the bus Mobile Data Terminal Procedures for radio calls while SBS is in normal mode, Unattended Mode, and in voice fallback. Procedures for sending canned messages, and receiving and responding to text messages Procedures for playing general service announcements Procedures for SAS Procedures for logon/logoff Help guide for functional failures and problems: Description of the most common failures and explanation of error codes and error messages Reference card that is pocket size when folded Procedures for Incident Tagging Activation SBS Technical Specifications Page 132 Exhibit A-141 Exhibit A 6.4 TRANSIT OPERATIONS SUPERVISOR MANUAL The Contractor shall provide a manual for transit operations supervisors. The manual shall provide a clear and concise description of supervisor interface with SBS and related CCB operating policies and procedures. At a minimum, the manual shall include the following topics: • • • • • • • • • • 6.5 SBS Overview Onboard SBS subsystem overview Road Supervisor subsystem description Procedures for radio calls using mobile and portable radios while SBS is in normal mode, Unattended Mode, and in voice fallback. Procedures for sending and receiving text messages using the MDC How to perform all communications, bus fleet management, and dispatching functions provided by the MDC. Procedures for creating incident reports, modification of reports and the review of completed reports. Help guide for functional failures and problems Description of the most common failures Explanation of error codes and error messages DISPATCHER MANUAL The Contractor shall provide a manual for Transit Operations Manager, and Transit Operations Supervisors that are performing dispatch duties. The manual shall provide a clear and concise description of the dispatch interface for all console functions provided, including normal radio calls, messaging, schedule and route adherence functions and SAS management. At a minimum, the manual shall include the following topics: • • • • • • • • • • • • SBS overview Onboard SBS subsystem overview CAD subsystem description Road Supervisor subsystem overview Easily read functional flowcharts for commonly used features Instructions for dispatchers and Transit Operations Supervisors to perform all communications and bus fleet management functions provided at the dispatcher consoles including group calls while SBS is in normal, fallback, and Unattended Mode. Procedures for remotely logging on an operator Procedures for creating incident reports, modification of reports and the review of completed reports. Procedures for Incident Tagging initiation. Procedures for SAS management. Procedures for sending messages for display on electronic signs at stops and making announcements on the PA system. Procedures for the oversight of the BSP Monitor. SBS Technical Specifications Page 133 Exhibit A-142 Exhibit A • • • • • • • • • 6.6 Instructions for creating detours Instructions for managing Add Bus Service and missed trips. Procedures for the generation of fleet management reports. Instructions for the Transit Operations Manager to assign work assignments Instructions for managing work assignments, the work queue, and incident reports at their various stages Procedures for enabling and disabling Unattended Mode. How to perform rudimentary remedial action for limited-scope failures, including: shutting down and restarting console processors, shutting down and restarting console-based software processes, and restarting printer queues. Description of the most common failures Explanation of error codes and error messages YARD SUBSYSTEM USER MANUAL The Contractor shall provide a manual for users of the Yard subsystem. The manual shall provide a clear and concise description of all console functions provided by the Yard workstation. At a minimum, the manual shall include the following topics: • • • • • • • • • • • 6.7 SBS Overview Yard subsystem description Onboard SBS subsystem overview Instructions on viewing vehicle locations on a map Instruction on viewing vehicle status Instructions for maintenance staff to perform all maintenance related functions and Yard subsystem functions that are available on the Yard workstation. Instructions for Yard subsystem users to perform fleet management functions provided by the Yard Subsystem workstations Instructions on managing data (including video) uploads and downloads via the wireless LAN Description of the most common failures Explanation of error codes and error messages How to perform rudimentary remedial action for limited-scope failures, including: shutting down and restarting console processors, shutting down and restarting console-based software processes, restarting printers, and restarting printer queues ONBOARD EQUIPMENT MAINTENANCE MANUAL The manual shall focus on guiding technicians in verifying the presence of a failure and performing first echelon replacements. At a minimum, the manual shall include the following topics: • • SBS Overview Functional description of the Onboard SBS Subsystem SBS Technical Specifications Page 134 Exhibit A-143 Exhibit A • • • • • • • • • 6.8 Description of the voice radio, headsign, and video system interfaces to the Onboard Processor Description of the most common failures Easily read functional flowcharts for diagnosis of most common equipment failures Identification of the source of a problem to a specific replaceable element, provide a logical procedures for isolating a problem. Provide a description of self-diagnostic features Explanation of error codes and error messages Procedures for diagnosis of failures, preventive maintenance, and the calibration of the APC sensors Instructions on the replacement of an element: Detailed procedure or reference to a manufacturer manual detailed procedure for the removal and replacement, and verification of first echelon replaceable elements. This shall include the setting and verification of options and programming. Configuration of the data modem and spread spectrum radio Verification of correct operation of the repaired onboard subsystem component, including instructions for setting, configuration, and verification of options, programming, and testing of the replaced unit and associated equipment to verify correct operation ELECTRONIC SIGN HARDWARE MAINTENANCE MANUAL The manual shall focus on guiding technicians in verifying the presence of a failure and performing first echelon replacements. At a minimum, the manual shall include the following topics: • • • • • • • • • • • SBS system Overview Functional description of the electronic sign subsystem Description and configuration of the data modem for the signs Description of the most common failures Troubleshooting procedures for the identification of a problem to a specific replaceable element. Description of self-diagnostic features Explanation of error codes and error messages Instructions on the replacement of an element: Detailed procedure or reference to a manufacturer manual detailed procedure for the removal and replacement, and verification of first echelon replaceable elements. This shall include the setting and verification of options and programming. Verification of correct operation of the repaired SBS system signs, including instructions for setting, configuration, and verification of options, programming, and testing of the replaced unit and associated equipment to verify correct operation Description of preventive maintenance procedures including recommended preventive maintenance schedule for all electronic sign system components Recommended maintenance practices SBS Technical Specifications Page 135 Exhibit A-144 Exhibit A 6.9 APC OPERATIONS ANALYST MANUAL The Contractor shall provide a manual for handling and analyzing APC data. At a minimum, the manual shall include the following topics: • • • • • • SBS Overview Description of the onboard APC equipment, data capture methods, data anomalies and their detection, data flow, data management processes, database organization, and data dictionary Description of system parameters, how they are applied and at what level Instructions on database maintenance, correction of data anomalies using data management tools, and the generation of APC reports and NTD reports Troubleshooting procedures for the correlation processes and processes that add information to the basic APC data Description of data maintenance and data editing procedures 6.10 SBS WORKSTATION AND SERVER MAINTENANCE MANUAL The manual shall focus on guiding technicians in isolating the source of a problem to a specific replaceable element, replacement of the element, and verification of correct operation of the SBS workstations and servers. At a minimum, the manual shall include the following topics: • • • • • • • • • • • • • • SBS Overview CAD subsystem functional description Yard subsystem functional description Dispatch workstation functional description AVA subsystem functional description BSP subsystem functional description NCCB subsystem functional description Description of the most common failures IP based console setup and interface Explanation of error codes and error messages LAN, WLAN, and WAN description Isolation of a problem to a specific replaceable element: Provide logical procedures for isolating a problem, description of self-diagnostic features and reports. How to replace an element: Detailed procedure or reference to a manufacturer manual detailed procedure for removal and replacement or repair of an element. Verification of correct operation of the repaired SBS servers. Workstations, LAN, and Dispatch Center equipment. Include instructions for setting and verification of options, programming, and testing of the repaired unit and associated equipment to verify correct operation. SBS Technical Specifications Page 136 Exhibit A-145 Exhibit A 6.11 COMPUTER SYSTEM ADMINISTRATOR MANUAL The Contractor shall provide a system administrator’s manual that provides a clear, organized description of all of the SBS computers, the tools and procedures for managing their configuration, and for diagnosing their performance and problems. At a minimum, the manual shall contain the following information. • • • • • • • • • • • • • • • • • • • • • • • Configuration and operation of the SBS Computer Subsystem, dispatch consoles, Yard Workstation, Road Supervisor MDCs, NCCB subsystem, NCCB electronic signs, IVR, NCCB website, and SBS WAN/LAN Management of the NCCB user databases Use of performance measurement and analysis tools Reconfiguration of equipment around failures System backup Failing over to backup servers and devices Restoration of equipment and data after failures Management of system access, security features, user accounts and passwords, and user privileges Installing software updates provided by the Contractor and third-party software suppliers Use of software configuration management and administration tools and system test tools Overview of the structure, organization, and functionality of the system software, application software, and databases A high-level and detailed description of computer configurations and interfacing equipment at the Transportation Facility, bus yard, cellular units, mobile units, NCCB subsystem, configuration of SBS LAN/WAN logical and physical entities, and connections to the and City of Culver City LAN/WAN Description of the interfaces to connected systems including SBS Database, BSP OnStreet subsystem, City of Culver City LAN/WAN, Yard subsystem, NCCB subsystem, RIITS, and 511 A listing and functional description of software components for each computer Computer startup, interconnected systems communications restart, and shutdown procedures Overview and details of procedures and tools for installing and verifying new software and rolling back old software for the Dispatch Center, Computer Subsystem, Yard Subsystem, NCCB subsystem, and Onboard SBS subsystem Procedures for sending PSA messages to buses signs and website Procedures for updating the IVR and website Procedures for selectively disabling SBS data for an individual or group of vehicles Monitoring, analysis, and optimization of computer/LAN/WAN performance List of the most common failures Equipment and operating system error messages and diagnostics, with remedial action for each Tools and procedures to troubleshoot equipment and software problems on all SBS equipment, including NCCB signs, website, IVR, SBS LAN and wireless LAN equipment SBS Technical Specifications Page 137 Exhibit A-146 Exhibit A • • Interpreting and responding to messages generated by error-monitoring software Procedures to manage and diagnose interfaces with connected systems 6.12 DATA ADMINISTRATION MANUAL The Contractor shall provide a data administrator’s manual that provides a clear and organized description of all SBS databases. At a minimum, the manual shall contain the following information: • • • • • • • • • • • • • • • • • • • • • • • • • Structure, interfaces, and functions of the SBS software and databases Database documentation for all real-time and historical databases including the configuration, individual elements (files, records, fields, views, and tables), relationships, and security settings for each SBS database. The documentation shall include, but not be limited to, entity-relationship diagrams (ERD) and a complete listing of the data dictionary for each database. Portions of the databases that were developed, modified, or enhanced specifically for the SBS shall be identified. Tools and procedures for managing the database configurations Procedures for diagnosing problems and repairing the databases Configuration and maintenance of SBS databases including SBS Database, NCCB databases, BSP database, APC and AVA databases Updating the AVL and BSP map database by importing revised base maps, routes, bus stops, etc. Monitoring, maintaining, archiving, and restoring the SBS databases. Maintaining, updating AVA BSP, NCCB and APC databases Creating and loading new messages and/or pull down lists for the webpage Procedures for modifying the Route and Stop, BSP, and AVA databases Procedures for importing updated route and schedule databases Distribution of map updates to all map-equipped workstations Managing downloads and uploads via the WLAN Maintaining and tuning the databases using database management tools Maintaining interfaces with existing external systems Management of data archives Generating, deleting, modifying, and installing new reports including the use of ad hoc queries Performing updates to the audio/visual next stop announcements, and the destination signs Recording new AVA messages, defining the triggering conditions for each message, and adding, deleting, modifying, and downloading the messages to the vehicles Defining the trigger locations for each BSP message Description of linkages to the AVA, BSP, and NCCB database and application software External interfacing data formats, semantics, and protocols. Description of data interfaces, tasking, considerations for timing, priorities, and resource use Programming and database maintenance tools used to create the SBS software Procedures for building and managing software configuration SBS Technical Specifications Page 138 Exhibit A-147 Exhibit A • • • • • • • Identification of error conditions detected within the software, and the messages or indications for those conditions. Identification of parameters used to adjust SBS operation. Procedures to diagnose SBS software functional or performance problems Procedures to identify expansion and upgrade needs Procedures to install and test new software Reviewing schedule adherence data reports and other key data reports generated by SBS Procedures for entering scheduling, operator, and vehicle information needed by SBS for the assignment of buses and operators SBS Technical Specifications Page 139 Exhibit A-148 Exhibit A 7 TRAINING This section identifies the training to be provided to transfer to CCB staff the knowledge and skills needed to enable personnel to utilize, manage, operate, maintain, configure, and expand SBS. 7.1 COURSES AND TRAINEES At a minimum, the Contractor shall provide the training, training materials, and tools to the CCB staff listed in Table 7-1. Table 7-1 Training Classes for CCB Informal Training (8 Hour Days) Operator Trainer/ Instructor Dispatcher and Transit Operations Supervisor Yard Workstation Users Onboard Equipment Maintenance Electronic Signs Hardware Maintenance System Admin Data Admin APC Training Manager Overview 1 2 0.5 0 0 0.5 0.5 0 0 Formal Training( 8 Hour Days)/For mal Class 1 2 0.5 2 0.5 2 2 2 0.5 Follow up Training (8 Hour Days) Max Students/ Class # of Formal Classes 0.5 2 0.5 1 0.5 2 2 1 0 16 6 10 10 16 10 7 7 10 1 5 2 2 1 1 2 2 2 The course for Operator Trainer shall include both training in the subject matter and how to present the training from the Trainer's Guide. The Contractor shall present and then make enhancements to the course as often as necessary to improve the quality and completeness of the course. In addition to the classroom training, the Contractor shall provide computer-based self-study tools for vehicle operators to refresh themselves on procedures. Option: The Contractor shall provide option pricing for additional in the field training for Operations and Maintenance staff. Additional training shall occur a minimum of ninety (90) days following the completion of all formal training. Operations staff shall receive a minimum of forty (40) hours of additional training. Maintenance staff shall receive a minimum of twenty four (24) hours of additional training. SBS Technical Specifications Page 140 Exhibit A-149 Exhibit A 7.2 TRAINING PLAN The Contractor shall submit within one hundred twenty (120) days after NTP, a complete plan for providing the training described herein <CDRL> for CCB approval. The training sessions shall be scheduled between the completion of SBS design and the start of installation. The training plan shall include the following information for each course and class: • • • • • • • • • • • • 7.3 A statement of the goals of the training of each course. Among these goals must be an understanding of trainee's role in CCB operations, and an understanding of how SBS will contribute to success of their job. An overview of delivery methods for the course, including hands-on and group work experience The course objectives for trainees, each of which shall be measurable, shall include the conditions of measurement, and shall state the performance or level of success that must be achieved for each learner A list of CCB operating policies and procedures that will be integrated into the course An evaluation plan, including criteria for success of the course, based upon the goals and objectives, and evaluation steps and instruments to be employed A style guide for training materials that defines proposed formats (e.g. for pages, paragraphs, lists, flow charts, etc.), fonts and types, general chapter organization, guidelines for including manufacturer materials, guidelines for referencing other materials, and methods for highlighting, presenting illustrations and drawings, and depicting procedures A list of the equipment, tools and test equipment, manuals, and other materials to be used as trainee and trainer aids A list of training site requirements A proposed schedule for each class that is linked to the installation process and constrained by availability of trainees away from regular duties. Training shall be completed before installation of the SBS subsystem is to be used by the trainees. Training shall not take place more than two months before the SBS system is to be used by the trainees A description of the pre-requisite knowledge for each course. The Contractor may assume each trainee has worked in a similar role to that intended for the trainee. A plan for developing or customizing course material Resumes of the personnel proposed to be trainers for each class that demonstrate that trainers are experienced, effective training professionals COURSE GENERAL REQUIREMENTS The Contractor shall submit one hardcopy and one electronic copy of a complete description for each course listed in Table 7-1, no later than sixty days prior to the scheduled start of the first class for that course, for CCB approval <CDRL>. SBS Technical Specifications Page 141 Exhibit A-150 Exhibit A The training courses shall be developed under the guidance of a professional courseware developer. The courses shall incorporate the manufacturer’s standard “Factory Training” as appropriate. The training shall include hands-on training using the versions of the hardware and software installed in SBS. The presentation methods for the courses shall conform to the following: • • • • • • • • Be founded on an explicit sequencing strategy based on typical trainee characteristics Serve multiple learning styles Be heavily hands-on or group-based, particularly for skills development Contain tell-show-coach-evaluate sequences for skills Contain group and cooperative learning Include role play where dealing with human interactions Provide for independent reading, with workbook, manuals, or computer workstation Provide both in-class and independent learning Each course description shall contain, as a minimum, the following information: • • • • • • A statement of the sequencing strategies used A detailed outline of the training steps to be taken in the course, the course objectives to be met by each step, the learning style addressed, the duration (in minutes) for each training step Copies of the course materials, including trainee readings, workbooks, job aids, lecture note sheets, audio and visual aids, computer-based material, manuals, as-built documentation, and other printed materials to be used during the course. Description of all other training aids, materials, tools and equipment Detailed descriptions of the procedures to be performed by trainees during hands-on training or group work CCB operating policies and procedures that are integrated into the course Factory-authorized training shall be provided on all equipment, including configuration and maintenance procedures, for the versions delivered before installation. The training courses shall provide the trainees with basic Windows skills training, if necessary. The Contractor shall certify whether the trainees of the train-the-trainer courses have or have not achieved a level of technical competence needed to provide training to others. 7.4 COURSE MATERIALS The course materials—including manuals, workbooks, job aids, lecture note sheets, handouts, situational (case study) and procedural audio and visual aids—shall be of high quality. The course materials shall accurately reflect equipment configuration and operation. The organization and content of course materials shall be clearly directed to achieve the course objectives. There shall be no extraneous material. The course material shall be organized into the order of presentation (except for reference exhibits). The language used SBS Technical Specifications Page 142 Exhibit A-151 Exhibit A shall be at a level that is appropriate for the particular training group, with concise statements and well-structured paragraphs. All terms in the course materials shall be defined. The material shall assume the trainee has the appropriate prerequisite knowledge. The course material shall be of uniform appearance and style, across the documents (page layout, fonts, pagination) and within each class of material (quizzes, case studies, text, etc.). The page layout shall be high contrast and low density to enhance interest. The key points shall be highlighted. Graphics shall be used that support the content. The course printed materials shall be assembled for accessibility for in-class and on-job reference, with tabbed sections and content-related labels. Course supporting devices, including a “Bus in a Box”, workbench tools, and console or workstation simulators shall match those to be used on the job. The course test and evaluation instruments shall be included. These shall measure progress against objectives (including attitudinal or affective objectives). They shall also measure the trainees' response to environment, instruction quality, and content quality. Tests for prerequisite knowledge, post-course, and on-the-job knowledge shall be included. The Contractor shall provide software tools for capturing and summarizing test and evaluation results. The test results shall be reviewed by the Contractor and CCB and changes shall be made to the course material as result of this review. The Contractor shall provide sufficient training materials for each trainee for each course listed in Table 7-1 <CDRL>. The Contractor shall provide special tools and equipment in sufficient quantity to support the schedule of classes in the Training Plan. The Contractor shall provide independent-study courseware for bus operators and supervisors <CDRL>. This courseware shall be computer-based. The courseware shall include evaluation and reporting features to track progress. 7.5 COURSE CONTENTS The Contractor shall provide the following courses, as listed in Table 7-1: 7.5.1 Operator Trainer Operator trainers shall have a segment of primarily classroom instruction, which includes: • • • • • • SBS overview Onboard SBS subsystem overview Bus and MDT startup and shutdown procedures Log in and log out Use of the voice radio system and call functions for voice calls when the SBS is operating in normal, voice fallback, and Unattended mode. Operation of the MDT SBS Technical Specifications Page 143 Exhibit A-152 Exhibit A • • • • • • • Operation of security features including SAS monitoring and video tagging Initiation of operator video tagging Use of scheduling and routing features Overview of the AVL system Overview of APC equipment Overview and operation of AVA equipment MDT keypad training The operator trainers shall also have a segment of working with a dispatch system. This shall include classroom instruction on the functions of the dispatch console, hands-on operation of the communication related functions of the dispatch console, operation of an MDT while observing the answering dispatch console, and responding to a wide range of problem scenarios. The materials and facilities needed include: SBS Bus Operator manuals; CCB procedures and policies manuals; workbooks; pocket size Quick Reference Card; fully functional bus MDTs for the trainees to use; Bus in a Box with interfacing subsystems or emulators for AVL, AVA, APC, and VSS; and a fully-equipped dispatch console. The AVL emulation shall be controllable through a trainer’s workstation to simulate a bus in motion on a specified run, with nominal and off-route/off-schedule conditions. The Contractor shall develop a Trainer's Guide for this course. The Trainer's Guide shall be designed for use by experienced trainers, rather than subject matter experts in the course topic. The Trainer's Guide shall show trainer and trainee material side-by-side, with the trainer portion containing the time needed for each step and clearly describe the details of how to: • • • • Present material Lead group work Run exercises and activities Operate special equipment The Trainer's Guides shall contain supporting material beyond the material for trainees, including: • • • • • • • An explanation of the instructional and sequencing strategies Identification of steps trainees typically have difficulties with, how to recognize those difficulties, and what to do to help Suggested questions and answers for discussions Evaluation steps that demonstrate knowledge, comprehension, and application Appropriate media to use for each step Reproducible materials and instructions as appropriate Checklist of materials and tools The Contractor shall provide the trainee and Trainer's Guide materials in a widely used electronic format that is acceptable to CCB. The Contractor shall grant CCB all rights to reproduce or modify the training materials for its own use. SBS Technical Specifications Page 144 Exhibit A-153 Exhibit A 7.5.2 Transit Operations Supervisors Dispatchers and Transit Operations Supervisors that perform dispatching duties shall receive a segment of classroom and hands-on instruction for the following: • • • • • • • • • • • • • • • • • Normal and backup radio operation Radio call management while SBS is in normal, fallback, and Unattended mode. Sending text messages to bus operators and supervisors Receiving canned messages from bus operators Using the graphical interface to locate and track buses Using and changing bus schedules Accessing and changing operator, vehicle, line and run assignments dispatcher work assignments and transfers Setting and initiating automated announcements Initiating dispatcher initiated video tagging Creating and working with incident reports (ex. Creating an incident report for an accident) and reviewing completed incident reports. Generating standard and custom reports Managing SAS and other alarm situations Sending text messages to the onboard displays Making announcements using the vehicle’s PA system. Sending text messages to NCCB displays Use of notification tolerances Various soft skills pertinent to working with bus operators and supervisors including effective communications and understanding motivation and culture Transit Operations Supervisors shall receive segments of classroom and hands-on instruction on making calls to buses with the portable radio, using the MDT, and dispatching from a Road Supervisor Subsystem MDC. In addition, they shall receive the same classroom instruction on Onboard SBS equipment operation to be provided to the operators. The training course shall provide the trainees with basic Windows skills training, if necessary. The classroom work shall include responding to a wide range of problem scenarios while working with the dispatch console and observing the interactions with transit operations supervisors and operators using their onboard equipment. The materials and facilities needed include SBS Transit Operations Supervisor Manuals, CCB procedures and policies manual, workbooks, and a fully functional dispatch console, Road Supervisor MDC, MDTs that are linked the dispatch console, and a Bus in a Box. 7.5.3 Yard Workstation Users Yard subsystem users shall receive a SBS overview and training on the use of the SBS features available on the Yard workstation including: • Receiving Incident Reports for Road Calls SBS Technical Specifications Page 145 Exhibit A-154 Exhibit A • • • • • Using the graphical displays to locate and track buses and also locate the nearest supervisor vehicles Managing WLAN uploads and downloads Making modification of operator and bus assignments Interpreting of bus performance and health data Interpreting of bus status reports The training shall include hands-on operation of the Yard workstation. The materials and facilities needed include SBS Yard Subsystem Users manuals, procedures and policies manual, workbooks, a fully functional Yard workstation that is linked to a fully functional dispatch workstation, and the Bus in a Box. 7.5.4 Onboard Equipment Maintenance Staff Vehicle maintenance staff shall receive a SBS overview and a detailed briefing on the Onboard SBS subsystem and its components. They shall receive training on understanding error codes and messages; performing maintenance, diagnostics, calibrations, repairs, resetting, configuration, removal and replacement of SBS equipment, including the Onboard Processor, MDT, AVA, APC, wireless LAN equipment, voice radio interface to the Onboard Processor, cellular modem, and data radio. The vehicle maintenance staff shall be trained to administer and/or witness acceptance tests of the Onboard SBS subsystem. The materials and facilities needed include SBS Onboard Equipment Maintenance manuals, CCB procedures and policies manuals, workbooks, Bus in a Box, fully functional installed Onboard SBS subsystem that is linked to a fully functional dispatch workstation. 7.5.5 System Administration Staff The computer systems and IT staff responsible for the oversight of the SBS Computer subsystem shall receive a training course that includes the following topics: • • • • • • • • • • Configuration and operation of the SBS Computer subsystem, dispatch consoles, Yard workstation, Road Supervisor MDCs, and SBS WAN, SBS LAN, and SBS wireless LAN Use of performance measurement and analysis tools Reconfiguration of equipment around failures Troubleshooting System backup Interpreting and responding to messages generated by error-monitoring software Failing over to backup servers and devices Restoration of equipment and data after failures Management of system access, security features, user accounts and passwords, and user privileges Management of interfaces to Culver City databases including Hastus schedule, routes and stop databases, and CCB staff information. SBS Technical Specifications Page 146 Exhibit A-155 Exhibit A • • • • • • • Management of interface to external databases such as RIITS, Go511, LA Metro, LADOT, and BBB. Installing software updates provided by the Contractor and third-party software suppliers Use of software configuration management and administration tools and system test tools Management and maintenance of the SBS LAN, wireless LAN and associated hardware Setup, maintenance, and interfaces for the IP based radio console Recording new IVR messages, defining conditions for playing each message Creating new messages, scheduling when messages shall be played on the NCCB electronic displays, webpage, and IVR The course also shall include an overview of the structure, organization, and functionality of the SBS system software, application software, SBS databases, and SBS interfaces— providing the necessary understanding to allow the system administrator to provide maintenance of the SBS system software effectively. The informal training shall be completed before the installation of SBS deployment. The formal training shall use the final SBS software and associated documentation. The materials and facilities needed include the Computer System Administrator manuals, a fully functional dispatch workstation and Yard Workstation Maintenance manuals, workbooks, and access to the SBS databases, Culver City Databases, BSP data, NCCB data, LA Metro data, BBB data, LADOT data, and APC data. Hands on training shall utilize the demonstration of LED signs and monitors. 7.5.6 Data Administration Staff The computer systems and IT staff that are responsible for the data administration support for SBS shall receive a training course that includes the following topics: • • • • • • • • • • • Structure, interfaces, and functions of the SBS software and databases Configuration and maintenance of SBS databases including SBS Database, website databases, IVR database, APC , AVA, BSP, and other NCCB databases Updating the AVL map database by importing revised base maps, routes, bus stops, etc. Distributing map updates to all map-equipped workstations Managing downloads and uploads via the WLAN Maintaining and tuning the databases using database management tools Maintaining interfaces with existing external systems Maintaining updated route, bus stop, and schedule data Management of data archives Generation of standard SBS reports Generating, deleting, modifying, and installing new reports including the use of ad hoc queries SBS Technical Specifications Page 147 Exhibit A-156 Exhibit A • • • • • • • • Performing updates to the audio/visual next stop announcements and destination sign data Recording new AVA messages, defining the triggering conditions for each message, and adding, deleting, modifying, and downloading the messages to the vehicles Adding new trigger points for BSP messages and adding, deleting, modifying, and downloading the BSP databases to the vehicles Description of interfaces to the SBS AVA databases and application software Description of interfaces to the SBS BSP databases and related software. Description of interfaces to the SBS NCCB databases and related software. Creating of new canned messages, general service announcements, and also new pull down items for the website. Modifying displays for the website The course also shall include an overview of the structure, organization, and functionality of the system software, application software, and database—providing the necessary understanding to allow the data administrator to provide maintenance of the SBS system software effectively. The informal training shall be completed before the installation of SBS deployment. The formal training shall use the final SBS software and associated documentation. Computer software maintenance training shall be given to CCB staff. The training shall achieve the following: • • • • • • • • • • Provide an overview of software organization Define external interfacing data formats, semantics, and protocols Define internal modules, data interfaces, tasking, considerations for timing, priorities, and resource use Identify and detail use of programming and database maintenance tools used to create the SBS software Detail the procedures for building and managing software configuration Identify the error conditions detected within the software, and the messages or indications for those conditions Identify parameters used to adjust SBS operation Detail procedures to diagnose SBS software functional or performance problems Detail procedures to identify expansion and upgrade needs Detail procedures to install and test new software The course shall also include the following topics geared for operations planners, and schedulers: • • Reviewing schedule adherence data reports generated by SBS Entering scheduling, operator, and vehicle information needed by SBS for the assignment of buses and operators The demonstrations shall use typical data, including typical data inconsistencies. SBS Technical Specifications Page 148 Exhibit A-157 Exhibit A The materials and facilities needed include Data Administration manuals, workbooks, and access to SBS databases and external databases, CCB programmable headsigns, AVA workstation, BSP workstation, Yard workstation, SBS dispatch workstation, BIB and representative onboard LED signs and monitors. 7.5.7 APC Operations Analysts CCB staff assigned to handling APC data shall receive training on the following: • • • • • • • • • APC data import APC database maintenance Bus stop data maintenance Analysis of the APC data Detection and correction of data anomalies using data management tools Troubleshooting procedures for the correlation processes and processes that add information to the basic APC data Using data management tools Generation of NTD and other APC reports Database editing procedures Materials and facilities needed include APC Operations Analyst Manuals, workbooks, and access to APC data and SBS workstations. 7.5.8 Managers Managers and CCB staff that deal with public affairs shall receive the following training: • SBS overview • A list of the data collected by SBS • The capabilities and limits of SBS • How to retrieve information from SBS • How to share data from the AVL System and NCCB with the public • The legal requirements fulfilled by SBS • A review of the standard fleet management reports provided by SBS • How to create custom queries • How to create and post system alert messages on the website, IVR, and NCCB signs and monitors. SBS Technical Specifications Page 149 Exhibit A-158 Exhibit A 8 SPARES PROVISIONING AND TEST EQUIPMENT This Section describes the minimum requirements for spare equipment and test equipment for SBS. The Contractor shall work with CCB to develop recommendations to modify the list provided with the proposal (as per Section 10) as appropriate to support the maintenance of SBS <CDRL>. The Contractor shall provide equipment, in accordance with the approved list, as necessary to achieve the system availability and maintainability as specified herein. The availability of replacement units shall be considered in determining the spare requirements. All spares shall be coordinated with CCB staff. Delivery of spares shall be as appropriate to support the initial operation of SBS. 8.1 SPARES 8.1.1 Onboard Subsystem The Contractor shall furnish spare Onboard SBS subsystems, sufficient to equip two CCB buses fully with all elements on the CCB buses as described in Section 3.8 and 4.6 of this Specification, including all connectors, cables and mounting hardware. 8.1.1.1 Testing The spare onboard subsystem equipment shall be functionally tested, calibrated, and frequency tested (if applicable) prior to shipment to CCB, in accordance with the approved factory testing plan and procedure. The test results shall be submitted to CCB prior to scheduling delivery. A copy of the test results shall also accompany all spare components. 8.1.1.2 Delivery The spare onboard subsystem equipment shall be delivered to CCB in heavy-duty boxes. The exterior of each box shall be labeled, including manufacturer, equipment type, serial number, and date. The spare onboard subsystems shall be delivered to a secure indoor location designated by CCB. Each shipment shall be accompanied by an inventory list showing the quantities, serial numbers, and brief description of all devices. CCB shall be notified in writing at least two weeks in advance of each proposed delivery date. 8.1.2 Cellular Equipment The Contractor shall provide 10% spare cellular equipment and deliver them to a secure indoor location at the CCB facility that is approved by CCB. Equipment shall be delivered in the manufacturer’s boxes. An inventory listing showing the quantities and serial numbers of all devices shall be furnished with each delivery. 8.1.3 Dispatch Equipment SBS Technical Specifications Page 150 Exhibit A-159 Exhibit A It is anticipated that primarily high reliability, COTS hardware shall be utilized. If any hardware is not COTS, spares shall be included in the list provided as per Section 10. The exterior of each box containing the spares shall be labeled, including manufacturer, equipment type, serial number, and date. An inventory listing showing the serial numbers of all devices shall be furnished with each delivery. The Contractor shall furnish one spare monitor, and any special interface cards, and deliver them in heavy-duty boxes to a secure indoor location at the CCB facility that is approved by CCB. 8.1.4 Wireless LAN Equipment The Contractor shall furnish one spare wireless LAN Access Point spread spectrum radio of the type implemented in the bus yard and spare special cabling, connectors, and antenna assembly as per Section 4 of this Specification. 8.1.5 Traveler Information Display The Contractor shall furnish four spare 2-line LED displays that meet the requirements in Sections 3.13 and 4.9 of this Specification. 8.1.5.1 Testing The spare displays shall be functionally tested prior to shipment to CCB, in accordance with the approved factory testing plan and procedure. Test results shall be submitted to CCB prior to scheduling delivery. 8.1.5.2 Delivery The spare displays shall be delivered to a secure indoor location at the CCB facility in heavyduty boxes. The exterior of each box shall be labeled, including manufacturer, equipment type, serial number, and date. CCB shall be notified in writing at least two weeks in advance of each proposed delivery date. 8.2 TEST EQUIPMENT 8.2.1 Mobile Test Set The Contractor shall furnish a complete mobile test set that is similar to a BIB. The mobile test set shall include a fully functioning set of mobile equipment with a power supply mounted on a cart. The Onboard SBS subsystem components shall be mounted on shelves such that each component shall be easily removable so that units under test can be quickly substituted and functional checks performed. All connectors shall be clearly and permanently labeled. The test set shall also be used for training purposes. SBS Technical Specifications Page 151 Exhibit A-160 Exhibit A 8.2.2 Mobile Programming Sets The Contractor shall provide a ruggedized laptop computer with licensed software, interfaces, and connector cables as necessary for programming and optioning of all mobile equipment for the buses and supervisor vehicles, and for database downloads. The laptop shall use the most current commercial technologies for the processor, RAM and hard drive memory, video and audio cards, USB and Ethernet ports, subject to approval by CCB. The programming and optioning software shall be conveniently organized so that technicians can rapidly and efficiently set up a complete Onboard SBS Subsystem, or any additional component as needed. A systematic checklist or wizard-style interface shall be provided to guide technicians through the process. The version and revision of each software component shall be conveniently available in a single table for verification and printing. SBS Technical Specifications Page 152 Exhibit A-161 Exhibit A 9 ACCEPTANCE TESTING The Contractor shall test each item of equipment provided under this Contract to assure that it is compliant with the Agreement and Specifications, approved design concepts, and is free of manufacturing and/or material defects. For each test, the Contractor shall submit to CCB evidence in the form of test reports that the equipment has been tested to operate in the stated environment and electrical conditions. This section describes the formal testing requirements. The Contractor shall perform additional testing and pre-testing so that these formal tests can be executed efficiently and effectively, with minimal failures. The tests shall be conducted in a multi-tiered program intended to identify and correct any deficiencies as early in the program as practical, so that overall impacts to the program development are minimized. In no case shall equipment proceed to the next level of testing or integration without having passed the necessary formal pre-requisite tests. • • • • • • Individual System Components shall be tested at the Contractor’s factory. Testing at the original equipment manufacturer’s factory may be substituted for this testing only, if approved by CCB based on submitted documentation of the manufacturer’s test program and procedures. System Components shall not be assembled into subsystems prior to completion of satisfactory testing of the elements. Additional testing requirements are stated in the individual sections of this Specification. The subsystems shall be tested at the Contractor’s factory prior to shipment to CCB. The Factory Acceptance Test (FAT) shall fully exercise functionality of the subsystems in order to prove out design and interface characteristics. Factory testing shall be intended to simulate the installed environment as closely as practical. An Onboard subsystem demonstration shall be held within five months after a noticeto-proceed is issued to the Contractor. This demonstration shall identify the Contractor’s progress in developing the Onboard SBS Subsystem and shall assist in acclimating CCB personnel to SBS. An Onboard SBS Core First Article (CFA) testing shall be conducted, with all components installed on a selected set of CCB buses, in order to demonstrate substantial progress and to identify and document the installed System Component physical configuration. Field Testing shall prove out the system functionality prior to introduction to revenue service. A separate NCCB Sign CFA shall be conducted after 3 NCCB LED signs and one NCCB LCD displays have been installed to demonstrate substantial progress and to identify and document the installed System Component physical configuration. Field Testing shall prove out the system functionality prior to the introduction of the signs and displays into service. A separate BSP CFA shall be conducted after the OnStreet BSP Contractor has installed the OnStreet BSP subsystem at five BSP intersections and the OnStreet WLAN system in order to demonstrate substantial progress. The Field Testing shall prove out the system functionality prior to the activation of the Onboard BSP functions. SBS Technical Specifications Page 153 Exhibit A-162 Exhibit A • • • Following a successful Onboard SBS CFA and satisfaction of the punchlist items from the CFA, SBS shall be implemented on the full fleet. The field-testing shall be closely coordinated through the Contractor’s cutover plan. All subsystems and System Components shall be evaluated on the full fleet in revenue service through an extended reporting period. Following a successful NCCB Sign CFA and satisfaction of the punchlist items from the CFA, the remaining NCCB signs and monitors shall be installed. All NCCB signs and monitors shall be evaluated through an extended reporting period. The final acceptance tests of the complete SBS shall be conducted to identify and correct any deficiencies found through use of SBS for an extended period. All testing shall be conducted in accordance with the approved testing plans and procedures. All test results shall be documented and submitted to CCB in formal test reports. The tests shall not disrupt CCB operations. Regression tests shall be conducted upon the installation of any new software or patches. 9.1 TESTING FACILITIES The FAT shall be performed in controlled, laboratory conditions at the Contractor’s facilities or other CCB approved facility. The Core First Article Inspection (CFA) tests shall be performed at the CCB facility and selected locations within Culver City with the computer system, Dispatch Center, CAD, and communication system backbone fully implemented and interconnected via the SBS and the City of Culver City networks. Final versions of all required software shall be installed. The field and final acceptance testing shall be performed at the CCB facility upon completion of the SBS installation. These tests shall be conducted while SBS is being used to support revenue service. 9.2 TEST ADMINISTRATION All tests shall be administered by the Contractor under CCB supervision. The Contractor shall provide maintenance for SBS and its System Components as necessary during the tests. This maintenance shall be noted by the Contractor in a log to be sent to CCB. The log shall remain the property of CCB. 9.2.1 Test Equipment and Personnel The Contractor shall furnish all test equipment and test personnel. The test equipment shall have been calibrated within one year of date of test by a method recognized in the industry. The test personnel shall be properly trained, experienced technicians who are intimately familiar with the system. Testing personnel shall be situated on the vehicle (in the field) and SBS Technical Specifications Page 154 Exhibit A-163 Exhibit A at the dispatch center. All systems functions shall consistently be tested on a full day schedule. All testing data shall be documented. 9.2.2 Trouble Call A trouble call is defined as a call for repair service, except for calls due to negligence of CCB, vehicular collision, abuse of hardware or software, operator error, acts of God, “no trouble found”, or other reason clearly not attributable to the hardware or software reliability. For each valid trouble call, the nature of the complaint and its correction/repair made shall be documented and submitted to CCB. 9.3 TEST RESULTS REVIEW All testing and interpretation of results will be the responsibility of CCB’s designated test administrator. CCB’s test administrator will review the information and data provided by the Contractor and determine whether the system components, subsystems, and/or integrated system have performed in accordance with the Agreement and Specifications. The Contractor shall provide CCB’s designated test administrator with a minimum of four weeks advance notice of each scheduled test, a minimum of one week to review the test procedures, and ample opportunity to inspect system components, and observe all testing at the Contractor’s factory and the CCB facility. 9.4 SUBMITTALS The Contractor shall submit detailed procedures for each test described herein <CDRL> for CCB approval. The requirements for test procedures submittals shall be as per Section 5. The Contractor shall submit documentation for all test results <CDRL> for CCB approval, including the results for failed tests. The requirements for the test results reporting shall be as per Section 5. 9.5 CLASS FAILURE Repeated malfunctions of similar System Components or subsystems shall be considered as a single Class Failure. The Class failures shall be formally assessed during the CFA, and final System Acceptance Test periods, according to the following table: Test CFA Test Period 14 days SBS Technical Specifications Criteria for Class Failure For each type of System Component, 3% of the installed quantity of the System Component or two (2), whichever is lesser. Page 155 Exhibit A-164 Exhibit A Final 1 Month For each type of System Component, 8% of the installed quantity of the System Component or four (4), whichever is lesser. All system components that experience a Class Failure during the acceptance testing shall be replaced by the Contractor prior to acceptance by CCB. The failures and corrective time for such components shall be counted in determining the system reliability. In the event a Class Failure occurs, the acceptance testing shall be terminated and the cause of the Class Failure shall be corrected. The acceptance testing shall be restarted after the correction of the Class Failure. The determination of the CCB test administrator will be final in the interpretation of any failure, malfunction, error or other event during the test. 9.6 REPORTING REQUIREMENTS During the acceptance test period, the data transfer functions and data accuracy and data integrity shall be monitored. All failures that are not attributable to the operation of a specific System Component shall be recorded as network failures. The network failures shall also include the failure to produce a report and the failure to register an alarm condition. CCB shall be informed, in writing, of any network failures within five (5) days of occurrence <CDRL> and the Contractor shall take corrective action to alleviate such failures. Any system failure or condition that is not meeting the Contract requirements and/or not reported by the Contractor shall result in a restart of the acceptance testing period for the Article under test. 9.7 TESTING OF EQUIPMENT ELEMENTS The Contractor shall demonstrate that each field replaceable System Component of SBS meets or exceeds the requirements of the Agreement or this Specification. In cases where the field replaceable unit or subsystem in question is substantially similar in design and application to a System Component previously used in a similar application, the design may be qualified through submission of revenue service data, subject to CCB approval. In all other cases, the Contractor shall be required to conduct a proof-of-design test that demonstrates that all requirements of the Agreement and this Specification, including environmental requirements, are met. If a test is failed, the Contractor shall make any necessary modifications to the System Component and rerun the tests until they are successfully completed. 9.7.1 Quality Assurance Testing The Contractor and sub-suppliers shall perform production inspections and tests on each System Component that is produced as an integral part of their quality assurance program. These inspections and tests shall verify that all System Components contain the correct SBS Technical Specifications Page 156 Exhibit A-165 Exhibit A materials, are assembled properly, and function properly. CCB may choose to observe, participate in, conduct, or repeat testing on any item to confirm the validity of the Contractor’s test procedures and results. The Contractor shall perform production inspections and tests at the point of manufacture on all System Components and on each completed subsystem prior to each shipment. These inspections and tests shall verify that each System Component is produced to at least the same quality level as the unit presented for the factory acceptance test. The production inspection and testing sheets and procedures shall be updated based upon experience gained from subsequent testing or System Component operation. The test procedures shall be expanded to focus on areas that prove to be, or have historically been, troublesome. If approved by CCB, the tests may be simplified in areas where there is a high degree of confidence that the System Component meets the requirements. Complete records shall be kept of all production inspections and tests that are performed. Any failures and subsequent corrective measures shall be noted. These records shall be submitted to CCB for each occurrence. Successful completion of the production inspections and tests on all System Components shall be a prerequisite for the installation of the System Component on CCB property. 9.8 ONBOARD SUBSYSTEM DEMONSTRATION The Contractor shall install pre-production units and mock-ups of equipment on two CCB buses to demonstrate progress in the design development and to provide CCB personnel with a preview of the Onboard SBS subsystem. The Contractor shall demonstrate the Onboard Subsystem has been designed with attention to ergonomics, efficiency, and safety for all CCB personnel that interact with the Onboard Subsystem. The demonstration shall also verify that the features of the MDT are easy to understand, easy to use and that they respond quickly to the operator actions. The Contractor shall analyze comments from operators and other CCB personnel regarding the ergonomics and ease of use of the Onboard SBS subsystem. The Contractor shall summarize results of these activities and recommend a course of corrective action, such as modification of the interface, additional user training, or adjustment of System Component mounting in a report<CDRL>. 9.9 FACTORY TESTING The factory acceptance tests (FAT) at the Contractor’s facility shall verify that the major SBS system components comply with the Agreement and this Specification, prior to the delivery of the system components to CCB. Related system components may be integrated and tested together to verify compliance of the individual system components and their interface(s). SBS Technical Specifications Page 157 Exhibit A-166 Exhibit A The interfaces between system components are viewed as crucial aspects of the SBS design. To verify these interfaces, tests of the subsystems shall include as many subsystems interfaced together as possible. 9.9.1 Onboard Subsystem Complete Onboard SBS subsystems incorporating the following System Components shall be tested: Onboard SBS Processor, mobile data terminal (MDT), voice mobile radio, data mobile radio and cellular modem, DGPS receiver, dead reckoning navigation unit, wireless LAN spread spectrum radio, and power conditioning. Wireless communications via the voice radio, data radio and cellular modem, and wireless LAN spread spectrum radio shall be simulated at signal levels to resemble levels at the Transportation Facility and throughout Culver City. Additional components such as AVA including LED monitors, BSP, APC, headsign interface, farebox interface, and video system interface shall also be tested. Testing shall be initially performed on two units as a proof of design, prior to general production. At least five percent of the onboard subsystems shall be factory tested prior to shipment to CCB. The testing shall verify complete onboard subsystem functionality, as per Section 3.9 of this Specification, including the following: • • • • • • • • • • • • • • • • • Operator log-in via keypad Verification of operator work assignment Use of MDT for voice radio calls Use of MDT for pre-trip inspection Activation and reporting of SAS Use of MDT for text messaging Use of MDT for pre-trip verifications Acquisition of GPS derived vehicle location AVL functionality with GPS signal lost AVL reporting Time of day synchronization Transfer of data via wireless LAN Acquisition and storage of APC data Accuracy of APC counts AVA audio and text announcements Transmittal of BSP messages Headsign control 9.9.2 Supervisor Subsystem A complete Supervisor subsystem incorporating the following system components shall be tested: interface to existing voice mobile radio, data radio and cellular data modem, DGPS receiver, dead reckoning navigation unit, wireless LAN spread spectrum radio, power conditioning, and if necessary, an Onboard Processor, wireless LAN Spread spectrum radio, and MDT. In addition, interfaces to the odometer inputs shall be simulated. SBS Technical Specifications Page 158 Exhibit A-167 Exhibit A Communications via the voice radio, cellular data modem, MDT, and wireless LAN spread spectrum radio shall be simulated at signal levels to resemble levels at the Transportation Facility and throughout Culver City. The testing shall be initially performed on one unit as a proof of design, prior to general production. At least one Supervisor subsystem shall be factory tested prior to shipment to CCB. The testing shall verify complete Supervisor Subsystem functionality as per Section 3.11 and 4.7 of this Specification, including the following: • • • • Acquisition of GPS derived vehicle location AVL functionality with GPS signal lost AVL reporting Time of day synchronization 9.9.3 Road Supervisor Subsystem A complete Road Supervisor subsystem incorporating the following System Components shall be tested: Mobile Data Computer, voice mobile radio, cellular modem, DGPS receiver, dead reckoning navigation unit, and power conditioning and if necessary wireless LAN Spread spectrum radio, Onboard Processor and MDT. In addition, interfaces to the odometer inputs shall be simulated. Communications via the voice radio, cellular data modem, MDT, and wireless LAN spread spectrum radio shall be simulated at signal levels to resemble levels at the Transportation Facility and throughout Culver City. The tests shall be initially performed on one unit as a proof of design, prior to general production. At least one of the Road Supervisor subsystems shall be factory tested prior to shipment to CCB. The testing shall verify complete Road Supervisor subsystem functionality, as per the Agreement and Section 3.12 and 4.8 of this Specification, including the following: • • • • • • • • • • Transportation Operations Supervisor log-in Use of MDC to initiate radio calls to buses Use of MDC for sending and receiving text messaging Use of MDC to view pre-trip reports AVL functionality with GPS signal lost AVL reporting Time of day synchronization Use of MDC to view bus location and status Use of MDC to open and complete an Incident Report Use of MDC to place SBS in Unattended Mode SBS Technical Specifications Page 159 Exhibit A-168 Exhibit A 9.9.4 Yard Subsystem The Yard subsystem components shall be factory tested prior to shipment to CCB. The Yard workstation, LAN, wireless LAN AP, and WAN (if applicable) shall be interconnected and tested as a unit. An interface to the dispatch consoles via the LAN/WAN connection shall be simulated. Communications with buses via the wireless LAN shall be simulated at appropriate signal strength levels. The testing shall verify the complete functionality of the Yard subsystem and shall include the following items: • • • • • • • • • Functionality of the user interface for the Yard workstation Use of Yard workstation to view bus and non-revenue vehicle locations and status Use of Yard workstation to receive incident reports for road calls Download of route and schedule database from the SBS server Upload of route and schedule database to buses via the wireless LAN Upload of AVA and BSP databases to buses via the wireless LAN Download of APC and BSP data from buses via the wireless LAN Option: Creation and editing of operator to bus assignment Option: Display of yard layout, creation and editing of bus locations plan Proposers shall include a copy of a yard layout and bus locations plan for another Agency in their proposals. 9.9.5 Dispatch Workstation The complete set of Dispatch workstation components shall be factory tested as a whole. A representative sample of dispatcher workstations may be utilized as long as sufficient network traffic is induced to simulate the full set of dispatcher workstations for loading and response time testing. An interface to the SBS Database, cellular network, and Culver City LAN/WAN shall be simulated for the purpose of verification of data transfer. The testing shall verify the complete functionality of the Dispatch Center, including dispatch workstations, management consoles, SBS servers, SBS LAN, SBS alarm reporting, failure modes, SBS WAN (if applicable), interface to voice radio consolletes, cellular network, data radio, and report generation. At a minimum, the following functions shall be tested: • • • • • • • • AVL map display functionality Route ladder display functionality Tabular listing of vehicle status and incidents Incident report creation and accuracy verification Report generation functionality and accuracy verification including all APC and BSP reports Custom report queries SAS processing Voice calls SBS Technical Specifications Page 160 Exhibit A-169 Exhibit A • • • • • • • • • • • • Sending and receiving data messages System login Remote login of bus operators Schedule import from CCB CSched Import of AVL data from LA Metro, LADOT and BBB Archival of data in the SBS Database Demonstration of voice fallback mode Demonstration of Unattended mode Verification of compliance with system response time requirements in Section 3 Verification of compliance with the single point of failure and availability requirements in Section 3 of this Specification Peak activity loading shall be tested using simulated system events representing up to 150% of the expected quantity of system events System re-start capability shall be exercised by repeatedly shutting down and restarting all processes, over a twenty-four hour period Proposers shall include sample custom queries that have been provided to other Agencies in their proposal. 9.9.6 NCCB Subsystem The testing shall verify the functionality of the NCCB, including the website, IVR, SMS messaging, and electronic sign displays. . At a minimum, the following functions shall be tested: • • • • • • • • Prediction of vehicle arrivals Website display of real-time arrival predictions, real-time vehicle locations, and realtime traffic on computer, phone, and tablet Website functionality to identify the user’s bus stop. Registered user functionality including establishing favorites Website display of system alerts Electronic sign display of real-time arrival predictions and system alerts IVR functionality including real-time arrival predictions, identification of user’s bus stop, and system alerts. SMS functionality including messages with real-time arrival predictions. 9.10 WIRELESS DATA COMMUNICATION COVERAGE TESTING The testing of the wireless data coverage shall be performed in accordance with a detailed procedure developed by the Contractor and submitted to CCB for approval. The purpose of the coverage tests shall be to demonstrate that the SBS wireless data communication system operates in accordance with the coverage requirements for the wireless data system as stated in Section 3 and 4 of this Specification. The test procedure submittal shall demonstrate that the wireless data system complies with the technical specifications. SBS Technical Specifications Page 161 Exhibit A-170 Exhibit A The wireless data communication subsystem shall be subjected to a coverage test as described herein. 9.10.1.1 Area The covered area shall be divided into sectors, each approximately one mile by one mile. These sectors shall be overlaid on a CCB service area map, provided by CCB and as shown in Appendix H. All sectors which contain a portion of any of CCB bus routes shall be tested. Results from all sectors tested shall be used in calculating overall pass/fail percentages. 9.10.1.2 Test Set-Up A mobile test set-up shall be installed on a Contractor-provided test vehicle. The mobile test set-up shall be adjusted to match the actual transmit and receive parameters of a typical onboard subsystem installed on a bus, as determined by actual measurement of ERP, and antenna losses on buses. The mobile test set-up shall also compensate for differences in antenna height, ground plane efficiency, and the appropriate signal strength allowance to achieve 95% reliability (as opposed to the average or median signal strength assumed present during tests.) 9.10.1.3 Test Measurements Talk-out and talkback tests shall be performed on the cellular network in each sector. Tests that measure only signal strength shall not be acceptable; the RSSI levels shall be measured. If applicable, simulcast channels shall be operated in simulcast mode during testing. Each test in each sector shall consist of at least ten measurements, with the average used. Measurements shall be taken sequentially while in motion. A GPS receiver shall be utilized to provide the location for each test measurement. All measurements shall be recorded. 9.10.1.4 Test Report The test report shall include the complete test procedure, drawings of the test set-up, pass/fail criteria, all formulas used in processing the data for comparison to the pass/fail criteria, the raw measurements taken, and the processed (calculated) results for each sector. A summary of the overall test results, including a list of dead spots and any recommendations for retesting, is required. Re-testing shall be required in event SBS fails to pass the performance requirements in Sections 3 and 4 of this Specification. 9.11 ONBOARD SUBSYSTEM CORE SYSTEM-FIRST ARTICLE The Onboard Subsystem Core First Article shall demonstrate the installed fixed end SBS subsystems and the installed Onboard SBS subsystems meet or exceed the requirements in the Agreement and this Specification. The Onboard Subsystem Core First Article testing shall not commence until all fixed end System Components, Onboard SBS subsystems for one bus of each type listed in Appendix D, and materials of the Contract have been delivered and installed; all system interfaces have been established; and the “debugging” has been SBS Technical Specifications Page 162 Exhibit A-171 Exhibit A completed. At a minimum, implementation of the following system components shall have been completed: • • • • • • • • • • Complete interface to the Culver City voice radio system Upgrade of the fixed data radio base station. The network infrastructure shall be operational. Interface to the cellular data network Complete installation of the SBS network infrastructure Interface to Culver City network and databases Yard System shall be operational At least one dispatcher console shall be operational Onboard subsystems, including: – Voice radio interface – Data radio – Cellular modem – Wireless LAN spread spectrum radio – Onboard Processor – Mobile data terminal – AVL – Interface to APC – Interface to AVA LED signs or monitors – Interface to PA system – Interface to farebox – Interface to headsign At least one Supervisor Subsystem At least one Road Supervisor Subsystem The testing shall use data collected from the installed vehicles and subsystems—no simulated data shall be used. The Onboard Subsystem Core First Article test plan shall be submitted by the Contractor at the Final Design Review. At a minimum, the following functions shall be tested: • • • • • • • • • • • • • Voice call functionality Sending and receiving canned and text messaging All CAD and schedule adherence display functions and accuracy verification Route adherence tracking and route deviation alarms and accuracy verification MDT functionality Cellular data network coverage and data radio coverage AVL map display functionality, updates, zoom, icons, configurations, and display accuracy AVL tracking accuracy and polling rate Tabular listing of vehicle status and incidents Headway display CAD information and map display correlation Incident report creation Report generation functionality and accuracy verification SBS Technical Specifications Page 163 Exhibit A-172 Exhibit A • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Custom report queries functionality Audio playback functionality Silent alarm activation, covert mic monitoring, map display, MDT display, and the clearing of a silent alarm SAS functionality while in voice fallback mode SAS functionality while in Unattended mode System login via the MDTs Remote login of bus operators Schedule import from the CCB consultant CSched Interface with the SBS Database and CCB Databases Single sign on with the farebox and other farebox interfaces AVA functionality and accuracy verification Add, modify, and delete AVA announcements Add BSP message trigger points APC functionality and accuracy verification Headsign control Operator tagging and dispatcher tagging of onboard video Wireless LAN functionality including downloads of video Schedule, AVA database and BSP database uploads to vehicles Yard workstation management of APC and BSP data downloads Display of incident reports involving road calls on Yard workstation Playback functionality and accuracy Supervisor subsystem functionality Road Supervisor subsystem functionality Real-time arrival predictions functionality Voice communication with failed CAD and failed Onboard SBS subsystem Voice communication in Unattended mode Verification of compliance with the single point of failure requirements in Section 3 of this Specification Demonstration of voice fallback mode Demonstration of SAS while in voice fallback mode Failure sensing, switchover, and system recovery Recovery from simulated failures such as loss of cellular data The Contractor shall complete all training for the bus operator trainers and the Transit Operations Supervisors prior to the initiation of the Onboard Subsystem Core First Article testing. The exact installation details shall be fully documented during this process, since these vehicles shall be the prototypes for all subsequent vehicle installations. The Onboard SBS subsystems shall be fully functionally tested, including use in simulated revenue service. At a minimum, the Onboard Subsystem Core System First Article vehicles shall be tested on all regular service routes. The Core First Article testing shall be for a period of not less than forty five (45) days under all operating conditions. SBS Technical Specifications Page 164 Exhibit A-173 Exhibit A 9.12 BSP CORE FIRST ARTICLE The BSP Core First Article shall demonstrate the installed Onboard BSP subsystems and the installed OnStreet BSP subsystems meet or exceed the requirements in the Agreement and this Specification. The BSP Core First Article testing shall not commence until all fixed end SBS System Components, Onboard BSP system components for two buses, and the OnStreet BSP subsystem for one line and a minimum of five BSP intersections, and materials of the Contract have been delivered and installed; all system interfaces have been established; and the “debugging” has been completed. At a minimum, implementation of the following system components shall have been completed: • • • • • • • • • Complete interface to the Culver City voice radio system Interface to the cellular data network At least one dispatcher console shall be operational Complete installation of the SBS network infrastructure Complete installation of CCB BSP Monitor and interfaces Interface to LA CSP Network Monitor Interface Interface to Culver City network and databases Yard System shall be operational Onboard BSP subsystems, including: – Voice radio interface – Data radio – Cellular modem – Wireless LAN spread spectrum radio – Onboard Processor – Mobile data terminal – AVL The testing shall use data collected from the installed vehicles and OnStreet BSP subsystem—no simulated data shall be used. The BSP Core First Article test plan shall be submitted by the Contractor at the Final Design Review. At a minimum, the following functions shall be tested: • • • • • • • • • • • • Onboard determination of the need for signal priority Transmitting all BSP messages All CAD and schedule adherence display functions Route adherence tracking and route deviation alarms Display of BSP functions on the CCB BSP Monitor Interface to LA Metro CSP Network Monitor Cellular data network coverage AVL map display functionality, updates, zoom, icons, configurations, and display accuracy AVL tracking accuracy and polling rate Headway display CAD information and map display correlation BSP Onboard Log generation and accuracy verification SBS Technical Specifications Page 165 Exhibit A-174 Exhibit A • • • • • • BSP Report generation functionality and accuracy verification System login via the MDTs Schedule import from the CCB consultant CSched Add BSP message trigger points WLAN BSP database uploads to vehicles Yard workstation management of BSP data downloads The Contractor shall complete all training for the bus operator trainers and the Transit Operations Supervisors prior to the initiation of the BSP Core First Article testing. The exact installation details shall be fully documented during this process, since these vehicles shall be the prototypes for all subsequent vehicle installations. The Onboard BSP subsystems shall be fully functionally tested, including use in simulated revenue service. At a minimum, the BSP Core First Article vehicles shall be tested on all BRT service routes. The Core First Article testing shall be for a period of not less than forty five (45) days under all operating conditions. 9.13 NCCB SIGN CORE FIRST ARTICLE The NCCB Sign Core First Article shall demonstrate the installed fixed end SBS subsystems and the installed NCCB subsystems meet or exceed the requirements in the Agreement and this Specification. The NCCB Core First Article testing shall not commence until all fixed end System Components, Onboard SBS subsystems for two buses, three NCCB LED signs and associated hardware, and materials of the Contract have been delivered and installed; all system interfaces have been established; and the “debugging” has been completed. At a minimum, implementation of the following system components shall have been completed: • • • • • • • • • • • • • Real-time of arrival prediction functionality and accuracy verification NCCB website, IVR, and SMS real-time arrival prediction reporting functionality Completion of all NCCB databases Completion of all external NCCB related interfaces including links to RIITS, Go511, LADOT, BBB, and third party data users such as Google Transit. Installation of three NCCB LED signs and associated hardware including cellular data network interface Complete interface to the Culver City voice radio system Upgrade of the fixed data radio base station. The network infrastructure shall be operational. Interface to the cellular data network Complete installation of the SBS network infrastructure Interface to Culver City network and databases Yard System shall be operational At least one dispatcher console shall be operational Onboard subsystems, including: – Voice radio interface SBS Technical Specifications Page 166 Exhibit A-175 Exhibit A – – – – – – Data radio Cellular modem Wireless LAN spread spectrum radio Onboard Processor Mobile data terminal AVL The testing shall use data collected from the installed vehicles and subsystems—no simulated data shall be used. The Onboard Subsystem Core First Article test plan shall be submitted by the Contractor at the Final Design Review. At a minimum, the following functions shall be tested: • • • • • • • • • • • • • • • • • Real-time arrival predictions functionality and accuracy verification Display of real-time arrival predictions on LED signs and accuracy verification Sending and display of system alert messages on the LED signs and accuracy verification Display of real-time arrival predictions on website, IVR and SMS notifications and accuracy verification Automatic update of arrival predictions when a bus is taken out of service or a bus is inserted into service Display of static information when real-time information is unavailable Sign diagnostic reporting Voice annunciation of sign display Verification of backup battery capacity AVL tracking accuracy and polling rate Tabular listing of vehicle status and incidents Headway display CAD information and map display correlation NCCB Report generation functionality and accuracy verification Custom report queries functionality System login via the MDTs Schedule import from the CCB consultant CSched The Contractor shall complete all training for the bus operator trainers and the Transit Operations Supervisors prior to the initiation of the NCCB Sign Core First Article testing. The exact installation details shall be fully documented during this process, since these NCCB LED signs shall be the prototypes for all subsequent LED sign installations. The NCCB subsystem shall be fully functionally tested, including use in simulated revenue service. 9.14 SYSTEM ACCEPTANCE TESTING The System Acceptance testing shall demonstrate that the entire fully integrated SBS, including integration with the OnStreet BSP subsystem complies with the Agreement and this Specification. The acceptance testing shall not commence until all fixed end System SBS Technical Specifications Page 167 Exhibit A-176 Exhibit A Components and materials of the Contract have been delivered and installed and “debugging” has been completed. All training shall have been completed prior to the initiation of the system acceptance testing. Upon completion of the installations, interfacing, and implementation of all SBS System Components and subsystems including all buses, all supervisor vehicles, all road supervisor vehicles, all NCCB signs and monitors, and all OnStreet BSP subsystems: a 30 day formal acceptance testing period shall commence, during which the Contractor shall conduct the following sections. Defects found by CCB during the System Acceptance testing will be promptly reported to the Contractor for repair/correction at the Contractor’s sole cost and expense. Each repair/correction shall be documented and the documentation shall be provided to CCB <CDRL>. 9.14.1 Integrated System Functional Test The System Acceptance testing shall, at a minimum include the following: • • • • • • • • • • • • • • • • • • • • • • • • • Voice calls including Group Calls and All-Calls functionality Text messaging including text announcements to a bus, subgroup, group, line, or all buses Text messaging to a NCCB LED sign or LCD monitor, subgroup, line, or all signs, and the NCCB website Audio announcements by a dispatcher on the PA system of a selected bus or a group of buses SAS functionality including map display of nearest vehicles to bus in the SAS alarm state Data transmission throughput measurements AVL map display functionality, updates, zoom, icons, configurations, and display accuracy AVL tracking accuracy and polling rate Tabular listing of vehicle status and incidents System login via the MDTs and workstations Remote login of bus operators Schedule import from CCB’s consultant (CSched) and other Culver City interfaces Data export to Culver City interfaces including Ridecheck Plus functionality Interface with the SBS Database, CCB LAN/WAN, and other CCB systems Report generation functionality and accuracy verification Custom report queries functionality Voice communication with failed CAD and failed Onboard SBS subsystem Alarm reporting via the wireless data communications Schedule downloads to vehicles Yard workstation management of downloads Display of road calls on Yard workstation Supervisor subsystem functionality Road Supervisor subsystem functionality Webpage functionality IVR functionality SBS Technical Specifications Page 168 Exhibit A-177 Exhibit A • • • • • • • • • • • • • • • • • • • • • • SMS Messaging functionality Memory management measurements Schedule adherence CAD and map displays Schedule adherence accuracy and change in schedule tolerance functionality CPU loading measurements Response times with voice and data communications, and SBS data traffic loads for a worst case busy hour Playback functionality and accuracy AVA functionality and accuracy verification Correlation between supplied documentation and actual operation Accuracy of NCCB Subsystem data Accuracy of information provided on webpage Add, modify, and delete routes and webpage Add, modify and delete messages on webpage) Add, modify, and delete pull-down menus on webpage Accuracy of all APC data and reports Interface to RIITS, Go511, LADOT, and BBB Interface to real time GTFS Static interface to GTFS NCCB API and accuracy verification Interface to the LA Metro CSP Network Monitor Display of BSP functions on the CCB BSP Monitor Data archival in the SBS Database and retrieval 9.14.2 Major Failure Any major failure of a System Component during the System Acceptance test period shall be cause to stop the acceptance test procedure until repairs are made and validated by CCB, at which time a new System Acceptance test shall begin. Major failures include, but are not limited to the following: • • • • • • • • • • • • Crash of any dispatch console or SBS application lockup Loss of access to the Culver City voice radio system Loss of access to the cellular data network Crash of the data radio network Crash of the CAD system requiring a reboot or a CAD system slowdown. System recovery failure Crash of schedule adherence functionality and/or SBS subsystem which interrupts the tracking of all vehicles Busy indication or lockout on the data radio channel Crash of the NCCB website Crash of the NCCB IVR Loss of access to the SBS databases More than one spontaneous switchover to redundant equipment which requires repair or replacement of a failed module SBS Technical Specifications Page 169 Exhibit A-178 Exhibit A • • • A data radio base station, cellular data modem, or mobile data radio that remains on the air for an excessive amount of the time for any reason not related to operator error, vehicular collision, or act of God Demonstrably slow response of any SBS subsystem during busy periods Count of trouble calls exceeding more than: – One call for a cellular modem, data radio, CAD subsystem, or SBS dispatch console electronics/display failure on any day – 2% of the cellular modems or data radios per day – 2% of the WLAN spread spectrum radios per day – 2% of the LED signs per day – One call per day for loss of feature or trouble executing any CAD or other SBS function or display, not related to operator error – One call for a website failure on any day – One call for an electronic sign failure (LED sign or LCD monitor) on any day 9.14.3 Database Validation The SBS databases shall be validated; including the route and schedule database, stops database, NCCB databases, BSP databases, APC database, AVA audio and visual announcement database, and GIS maps. The databases shall be validated through generation of reports and analysis of all reported “abnormal conditions” to determine whether the reported “abnormal conditions” are due to a database anomaly: • • • • • • • Off-route and off-schedule reporting parameters shall be set to their minimum values. Reports of incorrect time of arrival predictions shall be investigated. Reports of incorrect predictions via the website, IVR, text message, and electronic signs shall be investigated. Reports of incorrect APC data shall be investigated Reports of incorrect BSP message transmittals shall be investigated Reports of incorrect AVA announcements shall be investigated. The dispatcher workstations shall be monitored for correct display of bus locations, within street boundaries, and verifying their route adherence status. Abnormal conditions shall be recorded and investigated to determine if systemic errors exist. The deficiencies shall be corrected. Documentation of anomalies and corrections shall be furnished to CCB <CDRL>. 9.14.4 System Acceptance 30-Day Monitoring The Contractor shall continue to provide an on-site test representative for one month from the inception of the System Acceptance Tests. The representative shall work with the CCB test administrator to investigate and categorize SBS failures and to work with CCB to repair SBS related failures, as part of the warranty, as described in the warranty agreement. SBS Technical Specifications Page 170 Exhibit A-179 Exhibit A At the end of the monitoring period, the Contractor shall prepare a report assessing the system performance vs. availability and reliability requirements <CDRL> and a report noting compliance with all paragraphs of the technical specification. Corrective actions shall be suggested if SBS does not achieve the required reliability and availability. CCB will review the recommended corrections and provide guidance to the Contractor regarding the Contractor’s actions to correct any deficiencies. SBS Technical Specifications Page 171 Exhibit A-180 Exhibit A 10 SUBMITTALS AND DESIGN REVIEWS This Section defines the requirements for the Contractor to hold formal design reviews with CCB. The Contractor shall submit SBS design information with the proposal for CCB’s evaluation and at the preliminary and final design levels for review and approval by CCB. Additional submittals are required as appropriate to the Work. The submittals are described in individual sections of this Specification (refer to Appendix I), Contract Deliverables Requirements Listing <CDRL>. The format for submittals shall be as per Section 4 of this Specification. 10.1 PRELIMINARY DESIGN SUBMITTAL The Contractor shall provide a preliminary design submittal <CDRL> within ninety (90) days after Notice to Proceed. This submittal shall be reviewed in detail with CCB and their designated representatives to verify that all aspects of the Contractor’s design are in conformance with the Specification requirements and are fully understood by CCB. In the event additional elements are planned for a subsequent implementation, those elements shall also be addressed detailing the SBS capacity that will be necessary for the additional elements. The Contractor shall demonstrate that additional elements could be added later without an adverse impact to the current hardware and software being implemented. The Contractor shall submit at least four printed copies and one electronic copy in a format that is accessible by CCB. 10.1.1 Overview The preliminary design submittal shall include a complete description of each SBS subsystem and system component, updates of the technical information submitted with the proposal, and an updated detailed project schedule. At a minimum, the overview shall describe the CAD functionality, voice and data communication functionality, passenger information (NCCB) functionality, BSP functionality, Supervisor and Road Supervisor subsystems, as well as the functionality of optional items that have been exercised. Preliminary installation drawings for the Computer subsystem, dispatcher workstations, and Onboard SBS subsystems, and NCCB electronic signs shall be presented 10.1.2 Software Requirements Specification The Contractor shall submit a draft Software Requirements Specification document based upon IEEE 830, Recommended Practice for Software Requirements Specifications Software Requirements Specification <CDRL>. It shall cover the software documentation for any new functionality that is being developed for SBS with an emphasis on the user interfaces, and interfaces to external systems. CCB shall identify all software systems (farebox, destination sign, security camera system, telecommunication systems, and vehicle manufacturer systems) currently being used on all vehicles for capability and integration requirements. While the complete document will be submitted, it is not the intent of CCB to review or approve the SBS Technical Specifications Page 172 Exhibit A-181 Exhibit A internal workings of the software. The Contractor shall submit the first draft of the Software Requirements Specification document within forty-five (45) days after Notice to Proceed, and a revised version to coincide with the Preliminary Design Review submittal. 10.1.3 Manufacturer Data Sheets The preliminary design submittal shall include data sheets for all major hardware and off-theshelf software components. 10.1.4 CAD User Interface and Functionality The preliminary design submittal shall include a complete description of the CAD user interface including CAD features, AVL map displays, route ladder displays, tabular displays, incident reports, SAS functionality, voice and data communication functions, fleet management reports and custom queries, AVL playback, incident reports, sample screens, a list of the pull down menus and items, and all software interfaces. 10.1.5 NCCB User Interface and Functionality The preliminary design submittal shall include a complete description of the NCCB user interface by the CCB customers including website, IVR, and text messaging features. The preliminary design submittal shall include a complete description of the AVL map displays, real time traffic displays, real-time arrival predictions, registered user functionality including favorites, sample screens, a list of the pull down menus and items, and all software interfaces for the website. Similar information shall be provided for the IVR and text messaging features. The preliminary design submittal shall include a complete description of the displays for the NCCB electronic LED signs and LCD monitors. The preliminary design submittal shall include a complete description of the NCCB system administrator interface. 10.1.6 Computer Subsystem The preliminary design submittal shall include a complete description of the Computer subsystem including the servers, dispatch workstations, monitoring workstations, Yard workstation, interfaces, UPS, data archival, SBS Database, and installation information. 10.1.7 Wireless Data Service Coverage Layout The cellular wireless data service provider shall be identified and a coverage map shall be provided. The coverage map shall show signal level variations at 5 dB maximum intervals utilizing contours and color codes. SBS Technical Specifications Page 173 Exhibit A-182 Exhibit A 10.1.8 Call Set-Up A data flow description for an SAS, PRTT, and RTT from activation at the MDT to its display at the dispatch workstation shall be provided. A data flow description for the selection of a dispatcher to commence audio communications with an operator shall be provided. These descriptions shall include the selection of a channel or talkgroup that will be used for the voice call, the data messages, the message length, and the expected processing time for each segment of the call set-up. 10.1.9 Onboard SBS Subsystem The preliminary design submittal shall include a complete description of the SBS Onboard subsystem including the Onboard Processor; DGPS receiver, spread spectrum WLAN radio, MDT; cellular modem; data radio; silent alarm switch, interfaces to onboard components such as the farebox, video system, signs and monitors, headsigns, and PA system; optional onboard items that have been exercised; interfaces; and installation information. Descriptions of the Supervisor and Road Supervisor subsystems shall also be provided. The MDT description shall include scaled drawings MDT with wireframes of the various displays. The submittal shall also include a complete description of the operator interface with the MDT including all prompts, displays, and keystrokes for each function. The preliminary design submittal shall include a description of the Onboard BSP subsystem including a description of the algorithm utilized to determine when and where to transmit the correct BSP message. A description of the functions performed by the Onboard Processor and the expected loading of the processor shall be provided. The analysis shall show any expected slowdown in processing data or in data communications, based on the normal and worst-case processor loading for the proposed hardware configuration. 10.1.10 Description of the Software To Be Developed The Contractor shall provide a comparison of the functionality of the existing software modules for the proposer’s standard product to the SBS functionality requirements, and a description of the process that will be used to develop new software to provide the specified SBS functionality. The quantity of the software modules and new database sizes shall be included. 10.1.11 Description of Route and Schedule Database Handling A description of the methodology for importing and maintaining CCB’s current route and Hastus schedule database shall be provided. This description shall include how the database will be edited, handled, and interfaced to SBS; and the methodology for providing the database onboard each bus for tracking route and determining schedule adherence. This description shall include an estimate of the required database size, means for updating the information when route and schedule changes occur such as during a “shake-up”, how checks SBS Technical Specifications Page 174 Exhibit A-183 Exhibit A for the validity of the modifications are made, and the required operator actions to enter or confirm the assigned route. 10.1.12 Real-Time Arrival Prediction Information A detailed description of the algorithm used for the time of arrival predictions and information regarding the accuracy of the predictions shall be provided. 10.1.13 NCCB LED Signs and LCD Monitors The preliminary design submittal shall include scaled drawing showing details of the LED signs and LCD monitors to be furnished, character height and brightness, their mounting hardware, the solar charging system, backup battery, voice annunciator, and cellular modem. The submittal shall also include a complete description of the interface with cellular data network to be used. 10.1.14 NCCB Traveler Information Website Design The preliminary design submittal shall include mockups of the screens for the website. The submittal shall also include a complete description of the website, including a list of the pull down menus and items, a sample map display, and sample time of arrival predictions. 10.1.15 NCCB IVR Design The preliminary design submittal shall include a flowchart of the IVR responses to inputs, including a list of options for the callers to select from, and sample time of arrival prediction announcements. 10.1.16 NCCB Text Message Response The preliminary design submittal shall include a description of the NCCB Text Message Response subsystems and sample time of arrival prediction announcements texts. 10.2 FINAL DESIGN SUBMITTAL The Contractor shall provide a final design submittal <CDRL> within four months after the Notice to Proceed. The submittal shall be reviewed in detail with CCB and their designated representatives to verify that all aspects of the Contractor’s final design are in conformance with the Specification requirements and are fully understood by CCB. The Contractor shall submit at least four printed copies of the final design submittal and one electronic copy in a format that is accessible by the CCB. SBS Technical Specifications Page 175 Exhibit A-184 Exhibit A 10.2.1 Overview The final design submittal shall include a complete description of each SBS subsystem and system component, updates to the technical information submitted in the preliminary design submittal, and an updated detailed project schedule. At a minimum, the overview shall provide details of each subsystem and discuss any changes and updates that have been made since the preliminary design submittal to the CAD functionality, voice and data communication functionality, BSP functionality, NCCB passenger information functionality, Supervisor subsystem, Road Supervisor subsystem, as well as the functionality of optional items that have been exercised. Final installation drawings for the Computer subsystem, dispatcher workstations and management monitoring workstations, Yard workstation, WLAN, NCCB Electronic Signs and Monitors, Onboard SBS subsystems, and optional items that have been exercised shall be provided along with installation plans which shall include component brand names, serial numbers, and part numbers. 10.2.2 Dispatch Center and Yard, NCCB Traveler Information Subsystem Hardware and Software The final design submittal shall contain sufficient information to determine that the product to be implemented complies with the specifications and that the design is complete with all interfaces defined. The actual values of all specified parameters shall be listed—a simple statement that the product complies will not be sufficient. Engineering drawings shall be provided as necessary. When pre-printed materials are used in a submittal, the specific model number and options to be furnished shall be clearly identified. All interfaces with external systems shall be documented. 10.2.3 Onboard Subsystem Hardware and Software The final design submittal shall contain sufficient information to determine that all Onboard, Road Supervisor, and Supervisor Subsystem hardware and software comply with the specifications and that the design is complete with all interfaces defined. Actual values of all specified parameters shall be listed—a simple statement that the product complies will not be sufficient. Engineering drawings shall be provided as necessary. When pre-printed materials are used in a submittal, the specific model number and options to be furnished shall be clearly identified. All interfaces with external systems shall be documented. 10.2.3.1 Interconnection Details The drawings furnished shall show details of all interconnections, including pin assignments, color codes, terminal designations, tag nomenclature, and their functions. 10.2.3.2 Installation Details The drawings furnished shall show details of the equipment mounting and cable routing for each model of bus and vehicle. Keyed parts list for the mounting hardware shall be included. 10.2.3.3 Onboard Subsystem Installation Plan SBS Technical Specifications Page 176 Exhibit A-185 Exhibit A The installation plans furnished shall include the number of personnel, expected production per shift, sequence of vehicles, serializing plan, and the requested support from CCB. 10.2.3.4 Onboard Subsystem Test Procedure The procedures furnished shall detail tests to verify the proper functionality of each Onboard Subsystem subsequent to the installation. The procedure shall also include tests for the interfaces to SBS and other onboard components. 10.2.4 Computer and Fixed Data Radio Subsystem Hardware and Software 10.2.4.1 Interconnection Details The drawings furnished shall show details of all interconnections, including pin assignments, color codes, terminal designations, tag nomenclature, and their functions. 10.2.4.2 Rack Layouts The scaled drawings furnished shall show all equipment to be installed in each rack or cabinet. 10.2.4.3 Installation Details The scaled drawings furnished shall show the arrangement of racks at the CCB Transportation Facility and Baldwin Hills radio site, routing of interconnection cables, routing of power and ground cables, antenna mounting details, and transmission line installation details. The drawings shall show a parts list for mounting hardware. 10.2.4.4 Software Description The final design submittal shall include a complete description of the software and firmware applications being furnished, including the software version and the options selected. In addition, an updated description of the software being developed for SBS and complete interface ICDs to all external systems shall be provided. 10.2.4.5 Test Procedures A complete procedure shall be provided for the tests and inspections necessary to verify the complete functionality of the installed equipment. 10.3 DESIGN REVIEWS The Contractor shall conduct formal presentations of the Preliminary Design and the Final Design submittals for SBS. The preliminary and final design reviews shall be at least 3 days in length but no more than five days. The design review presentations shall be scheduled approximately two weeks after submission of the presentation materials to CCB for review. SBS Technical Specifications Page 177 Exhibit A-186 Exhibit A At least ten copies and one electronic copy in a format that is accessible by CCB shall be submitted for each design review. Each design review shall be conducted according to the following agenda: • • The Contractor shall present the design submittal in sufficient detail to demonstrate the details of achieving compliance with the Contract requirements. Use of mockups, samples, and demonstrations of the user graphical user interfaces is encouraged. CCB and its designated representatives shall present issues and concerns for discussion. The Contractor shall furnish minutes of the design review meetings <CDRL>. CCB will follow up each design review with written comments on the design deliverable. The Contractor shall address all of the CCB’s issues and concerns in writing <CDRL>. CCB may require an additional design review presentation or design review submittal if CCB determines the issues and concerns warrant an additional presentation. SBS Technical Specifications Page 178 Exhibit A-187 Exhibit A APPENDIX A. GLOSSARY OF ACRONYMS AC ACD ACL ADA AJAX AM AMDT ANSI AP APC API AVA AVL BBB BIB BSP C C/A Code CAD CAL CCB CD CDRL CD-ROM CFA CHP CNG COTS CPU CSP dB dBm DB DC DGPS DMS DTGP DTMF DXF EIA EOL/EOS EMC EMI Alternating Current Automated Call Distribution Access Control List Americans with Disabilities Act Asynchronous JavaScript and XML Ante Meridiem or Amplitude Modulation Advanced Mobile Data Terminal American National Standards Institute Access Point Automatic Passenger Counter Application Program Interface Automatic Voice Annunciation Automatic Vehicle Location Santa Monica Big Blue Bus Bus in a Box Bus Signal Priority Celsius Coarse/Acquisition Code Computer Aided Dispatch Client Access License Culver CityBus Compact Disc Contract Deliverables Requirements Listing Compact Disc Read-Only Memory Core First Article California Highway Patrol Compressed Natural Gas Commercial Off The Shelf Central Processing Unit Countywide Signal Priority Decibel Decibel Milliwatt Database Direct Current Differential Global Positioning System Document Management System Decision to Grant Priority Dual Tone - Multi Frequency Drawing Exchange Format Electronic Industries Association End of Life/End of Support Electromagnetic Compatibility Electromagnetic Interference SBS Technical Specifications Page A-1 Exhibit A-188 Exhibit A ERD ERP ESRI F FAT F3 FCC FHSS FM FTA GB GHz GIS GPS GPU GTFS GUI HDMI Hz ID IEC IEEE IP ISO IT ITS ITU-T IVR IVU JSON KHz KVM LADOT LA Metro LAN LAPD LAX LCD LED Mbps MDC MDT MGR MHz MIL-STD Entity Relationship Diagrams Effective Radiated Power Environmental Systems Research Institute Fahrenheit Factory Acceptance Test Form, Fit, and Function Federal Communications Commission Frequency Hopping Spread Spectrum Frequency Modulation Federal Transportation Administration Gigabyte Gigahertz Geographic Information System Global Positioning System Graphics Processing Unit General Transit Feed Specification Graphical User Interface High-Definition Multimedia Interface Hertz Identification International Electrotechnical Commission Institute of Electrical and Electronics Engineers Internet Protocol International Standards Organization Information Technology Intelligent Transportation System International Telecommunication Union - Telecommunication Standardization Sector Interactive Voice Response Integrated Vehicle Unit JavaScript Object Notation Kilohertz Keyboard, Video, and Mouse Los Angeles Department of Transportation Los Angeles County Metropolitan Transportation Authority Local Area Network Los Angeles Police Department Los Angeles International Airport Liquid Crystal Display Light Emitting Diode Megabits per Second Mobile Data Computer Mobile Data Terminal Mobile Gateway Router Megahertz Military-Standard SBS Technical Specifications Page A-2 Exhibit A-189 Exhibit A NCCB NTCIP NTD NTP ODBC OCU OSI PA PC PIC PPM PRI PRTT PTT PVC PSA QA QR Code RAID RAM RF RFI RFP RH RHCP RIITS RMA RMS RPM RSSI RTT SAE S/A SAN SAS SBS SCCP SEO SINAD SIP SMS SNMP SPE SQL TB TCIP Next CulverCityBus National Transportation Communications for ITS Protocol National Transit Database Notice to Proceed Open Database Connectivity Operator Control Unit Open Systems Interconnection Public Address Personal Computer Pre-Installation Checkout Parts per Million Primary Rate Interface Priority Request To Talk Push to Talk Polyvinyl Chloride Public Service Announcement Quality Assurance Quick Response Code Redundant Array of Inexpensive Disks Random Access Memory Radio Frequency Radio Frequency Interference Request For Proposal Relative Humidity Right Hand Circular Polarization Regional Integration of Intelligent Transportation Systems Return Merchandise Authorization Root Mean Squared Revolutions per Minute Received Signal Strength Indication Request to Talk Society of Automotive Engineers Selective Availability Storage Area Network Silent Alarm System Smart Bus System Skinny Client Control Protocol Search Engine Optimization Signal to Noise and Distortion Session Initiation Protocol Short Message Service Simple Network Management Protocol Senior Project Engineer Structured Query Language Terabyte Transit Communications Interface Profiles SBS Technical Specifications Page A-3 Exhibit A-190 Exhibit A TCP/IP TNC UCLA UDP UFS UPS URL USB V VAC VDC VoIP VSS VSWR W WAAS WAN WLAN XML Transmission Control Protocol/Internet Protocol Threaded Coupled Coaxial Connector- 50 ohm University of California, Los Angeles User Datagram Protocol Universal Fare System Uninterruptible Power Supply Uniform Resource Locator Universal Serial Bus Volt Volts Alternating Current Volts Direct Current Voice Over Internet Protocol Video Security System Voltage Standing Wave Ratio Watt(s) Wide Area Augmentation System Wide Area Network Wireless Local Area Network EXtensible Markup Language SBS Technical Specifications Page A-4 Exhibit A-191 Exhibit A APPENDIX B. PARTIAL LIST OF STANDARD REPORTS Schedule Adherence by Run, Operator, and Line Headway Report by Line operator and run Trip Summary by Run, operator, line Deviation Report NTD Report APC Reports: Category On time adherence On time deviation Ridership Loading Bus stop Usage Running times Dwell time Traffic signal priority count APC Survey Count Wheelchair Count Vehicle Count Statistics SBS Technical Specifications By Factor day, month, year route and time of day route and direction route and stop route and direction route and stop month and day type time of day boardings/ alightings time of day time of day route and direction route and direction route and stop load trip route and stop name route day, month, year time of day day, month, year day, month, year time of day day, month, year show boardings/alightings, trip runtimes, on time adherence, max load (by route and time of day) Page B-1 Exhibit A-192 route and time of day route and time of day Exhibit A APPENDIX C. RECOMMENDED SBS EQUIPMENT AND NETWORK ARCHITECTURE SBS Technical Specifications Page C-1 Exhibit A-193 Exhibit A SBS Technical Specifications Page C-2 Exhibit A-194 Exhibit A SBS Technical Specifications Page C-3 Exhibit A-195 Exhibit A APPENDIX D. TYPES OF VEHICLES FOR SBS INSTALLATION QTY Model Year Make Model 12 2001 New Flyer C40LF 2 2003 New Flyer C30LF 8 2004 New Flyer C40LF 6 2009 New Flyer C40LF 20 2012 New Flyer Xcelsior 6 2014 New Flyer Xcelsior Head Sign Luminator sign Luminator sign Luminator sign Luminator sign Luminator sign Luminator sign Horizon head Horizon head Horizon head Horizon head Horizon head Horizon head Floor Length Fuel Engine Control Trans Control LOW 40 CNG LOW 30 CNG LOW 40 CNG LOW 40 CNG Cummins 8.9 ISL G Allison B400 Trans Vansco Mutiplex LOW 40 CNG Cummins 8.9 ISL G Allison B400 Trans Vansco Mutiplex LOW 40 CNG Cummins 8.9 ISL G Allison B400 Trans Vansco Mutiplex Cummins 8.9 ISL G. Allison B400 Trans. * Cummins 8.3 C Gas Allison B400 Trans Plus Cummins 8.3 C Gas Allison B400 Trans Plus Electrical System Allen Bradly Multiplex Allen Bradly Multiplex Vansco Mutiplex *2001 buses are repowered with Cummins engines in 2009 The list above is Culver CityBus’ existing fleet. CCB is in a process of procuring 18 new buses that should have the same specs with 2014 New Flyer Xcelsior buses and will replace some of the existing buses. For the optional 25 additional buses, the Onboard SBS system and associated equipment must be compatible for all types of CCB’s buses. Road Supervisor Systems: 1 2016 Ford Explorer, 3 2015 Ford Explorers Supervisor Systems 11 vehicles from the following: 1 1998 Ford F250 HD Super Duty, 2 2015 Nissan Leafs, 1 2012 Ford Fusion Hybrid, 8 2016 Nissan Leafs, 1 2005 Ford Explorer XLT, 1 2005 Ford Explorer XLS SBS Technical Specifications Page D-1 Exhibit A-196 Exhibit A APPENDIX E. CURRENT LIST OF AVA PUBLIC SERVICE MESSAGES Abbreviated version of the actual announcements shown on the system. Behind yellow line End of line-exit Exit through rear Keep aisle clear Keep windows closed Move to the rear No conversation No eating or drink Offer seat Rear doors Remain seated Report graffiti Schedule changes Thank you for riding Turn off radios Watch your step Wet floors SBS Technical Specifications Page E-1 Exhibit A-197 Exhibit A APPENDIX F. CULVER CITYBUS SITE DRAWING SBS Technical Specifications Page F-1 Exhibit A-198 Exhibit A APPENDIX G. CULVER CITYBUS BUS ROUTE MAP SBS Technical Specifications Page G-1 Exhibit A-199 Exhibit A APPENDIX H. CCB RADIO COVERAGE AREA Mo . Santa Monica Blvd. Melrose Ave. y Highland Ave. rl ve Be n e Gl a nt Sa ils hi re Bl v d. da lve pu Se vd. Bl Wilshire Blvd. La Brea Ave. W RADIO COVERAGE AREA e Oc an . on il s Ne e Av ay W ln . Hawthorne Blvd. co e Av ic Lin cif Pa vd Bl . N on rs fe f Je vd. Bl Sepulveda Blvd. El Segundo Blvd. SBS Technical Specifications Cahuenga Blvd. Highland Ave. . Blvd set n u S ca ni vd Bl Page H-1 Exhibit A-200 Exhibit A APPENDIX I. LIST OF CDRLS Section 3.1.2.5 3.1.4.1 3.1.5 CDRL Description Data Protocols System reliability, availability, and maintainability report Response time analysis report Due Date PDR PDR PDR 3.1.7.3 Dispatch equipment installation requirements PDR 3.1.7.4 Bus installation plans PDR 3.1.7.5 Interfaces to all existing on board equipment PDR 3.1.7.6 Interfaces to Utilities PDR 3.1.7.7 PDR 3.9.2.7 Color mock ups of GUI APC expected passenger count to correct stop correlation calculations APC expected accuracy analysis and calculations PDR 3.9.3.2 Announcement text approval FDR UPS power and environmental load report PDR PDR 4.5.16 Building equipment installation and cabling plans MDT physical specifications mounting and system interface specifications MDT physical specifications and interfaces On bus equipment power consumption specification Bus equipment installation workplans 4.5.16 Bus installation log BAT 4.5.16 Installation functional test plan FDR 4.6.4 Yard subsystem installation drawings PDR Wireless LAN access point quantity and locations Supervisor subsystem power consumption calculations MDC mounting arrangement plans Road supervisor subsystem power consumption calculations Electronic display installation drawings PDR 5.2.3 Progress meeting minutes creation A 5.2.4 Progress meeting agenda creation A 5.3.1 Detailed contract schedule PDR 5.3.2.1 Monthly schedule update reports A 5.3.3.3 Weekly four-week rolling schedule update reports A Test procedure description FDR 5.4.6.1 Test results reports PAT 5.5.1.3 Pre-final version of as built drawings BAT 5.5.1.3 Final version of as built drawings PAT 3.9.2.3 4.2.3 4.2.5.1 4.5.3 4.5.3.2.1 4.5.14.1.2 4.6.4.1 4.7.4 4.8.3.1.4 4.8.4 4.9.1.4 5.4.5 SBS Technical Specifications Page I-1 Exhibit A-201 PDR PDR PDR PDR PDR PDR PDR PDR PDR Exhibit A 5.5.2 5.6.1.1 5.6.2.1 5.7.15 5.9 5.9.1.1 6.2.1 6.2.1 Computer software and data documentation BAT Conditions for initial closeout survey request Notice of completion for items noted during initial closeout survey Monthly status reports CL Quality assurance plan PDR Document management system Proposed manual outline for preliminary design review Proposed manual draft version for final design review PDR CL A PDR FDR 7.2 Complete training plan 4WKSS C 2WKSS C FDR 7.3 Complete description of training courses FDR 7.4 Training material for each trainee Independent-study courseware for bus operators and supervisors Spare parts list recommendations SSC FDR 9.4 Detailed test procedures BAT 9.4 Detailed test results BAT 9.6 Acceptance testing network failure report AT 9.8 Onboard Demonstration report Acceptance testing system repair/correction report Acceptance testing database anomalies and corrections report System performance vs. availability and reliability report Submittals and design reviews AT A Preliminary design submittal PDR Software requirements specification document PDR 10.2 Final design submittal FDR 10.3 Design review workshops minutes A 10.3 Design review workshops concerns A 6.2.1 Complete set of accepted version of manuals 6.2.1 Final version of manuals 7.4 8 9.14 9.14.3 9.14.4 10 10.1 10.1.2 PDR = Preliminary Design Review FDR = Final Design Review BAT = Before Acceptance Test PAT = Post Acceptance Test A = As Needed AT = Acceptance Test CL = Closeout 4WKSSC = 4 Weeks Before SSC SBS Technical Specifications Page I-2 Exhibit A-202 FDR AT AT AT Exhibit A 2WKSSC = 2 Weeks Before SSC SSC = Start of Scheduled Courses SBS Technical Specifications Page I-3 Exhibit A-203 Exhibit A APPENDIX J. GO511 API SBS Technical Specifications Page J-1 Exhibit A-204 Exhibit A SBS Technical Specifications Page J-2 Exhibit A-205 Exhibit A SBS Technical Specifications Page J-3 Exhibit A-206 Exhibit A SBS Technical Specifications Page J-4 Exhibit A-207 Exhibit A SBS Technical Specifications Page J-5 Exhibit A-208 Exhibit A SBS Technical Specifications Page J-6 Exhibit A-209 Exhibit A SBS Technical Specifications Page J-7 Exhibit A-210 Exhibit A APPENDIX K. CULVER CITYBUS PRE-TRIP REPORT SBS Technical Specifications Page K-1 Exhibit A-211 Exhibit A SBS Technical Specifications Page K-2 Exhibit A-212 Exhibit A APPENDIX L. SELECTED BUS STOP LOCATIONS FOR REALTIME SIGNS No. Location Routes Shelter 1 Washington Blvd/ Glencoe Ave 1W, 2W 1 2 Washington Blvd/ Glencoe Ave 1E 0 3 Washington Blvd/ Redwood Ave 1W, 2W 0 4 Washington Blvd/ Redwood Ave 1E 0 5 Washington Blvd/ Beethoven St 1W, 2W 0 6 Washington Blvd/ Beethoven St 1E 0 7 Washington Blvd/ Meier St 1W, 2W 0 8 Washington Blvd/ Rosabell St 1E 0 9 Washington Blvd/ Mildred Ave 1E 1 10 Washington Blvd/ Centinela Ave 1W, 2W 1 11 Washington Blvd/ Centinela Ave 1E, 2E 1 12 Washington Blvd/ Grand View Blvd 1W, 2W 1 13 Washington Blvd/ Grand View Blvd 1E, 2E 0 14 Washington Blvd/ Inglewood Blvd 1W, 2W 1 15 Washington Blvd/ Inglewood Blvd 1E, 2E, 5E 0 16 Washington Blvd/ Kensington Rd 1E 0 17 Washington Blvd/ East Blvd 1W 1 18 Washington Blvd/ Berryman Ave 1E 0 19 Washington Blvd/ Sawtelle Blvd 1W 0 20 Washington Blvd/ Sepulveda Blvd 1W 1 21 Washington Blvd/ Sepulveda Blvd 1E 1 22 Washington Blvd/ Washington Pl 1W, 2W 0 23 Washington Blvd/ Elenda St 1W 0 24 Washington Blvd/ Girard Ave 1E 0 SBS Technical Specifications Page L-1 Exhibit A-213 Exhibit A 25 Washington Blvd/ Culver Center 1W 1 26 Washington Blvd/ Culver Center 1E 1 27 Washington Blvd/ Overland Ave 1W 1 28 Washington Blvd/ Overland Ave 1E, 3N 1 29 Overland Ave/ Washington Blvd 3S 1 30 Sepulveda Blvd/ Washington Pl 6N 0 31 Sepulveda Blvd/ Washington Pl 6S 0 32 Sepulveda Blvd/ Culver Blvd 6N 0 33 Sepulveda Blvd/ Culver Blvd 6S 0 34 Sepulveda Blvd/ Braddock Dr 6N 1 35 Sepulveda Blvd/ Braddock Dr 6S 0 36 Sepulveda Blvd/ Machado Rd 6N 0 3, 4, 6 6 37-38 Culver City Transit Center (2 LCD Signs) 39 Hannum Ave/ Buckingham Pkw 3N 0 40 Overland Ave/ Freshman Dr 3N 1 41 Overland Ave/ Jefferson Blvd 3S, 4E, 4W 0 42 Jefferson Blvd/ Overland Ave 4E 0 43 Overland Ave/ Jefferson Blvd 3N 0 44 Overland Ave/ Virginia Ave 3N 1 45 Overland Ave/ Culver City Library 3S 1 46 Overland Ave/ Farragut Dr 3N 0 47 Washington Blvd/ Motor Ave 1W 1 48 Washington Blvd/ Clarington Ave 1W 0 49 Washington Blvd/ Madison Ave 1E 1 50 Washington Blvd/ Hughes Ave 1W 1 51 Culver Blvd/ Lafayette Pl 1E, 5E, 7E 1 52 Culver Blvd/ Main St 1W, 5W, 7W 1 53 Culver Blvd/ Main St 1E, 5E, 7E 1 SBS Technical Specifications Page L-2 Exhibit A-214 Exhibit A 1W, 5W, 7W 1 Robertson Transit Hub 7E, 7W 0 56 Culver City Expo Station 1W, 7W 0 57 Washington Blvd/ Landmark St 1E 0 58 Washington Blvd/ Cattaraugus Ave 1W 1 59 Washington Blvd/ La Cienega Blvd 1W 1 60 Washington Blvd/ La Cienega Blvd 1W 1 R1 Sepulveda Blvd/ Venice Blvd 6N, 6RN 0 R2 Sepulveda Blvd/ Venice Blvd 6S, 6RS 1 R3 Sepulveda Blvd/ Washington Blvd 6N, 6RN 1 R4 Sepulveda Blvd/ Washington Blvd 6S, 6RS 1 R5 Sepulveda Blvd/ Playa St 4E, 6N, 6RN 0 R6 Sepulveda Blvd/ Sawtelle Blvd 4E, 6N, 6RN 0 R7 Sepulveda Blvd/ Sawtelle Blvd 4W, 6S, 6RS 0 R8 Sepulveda Blvd/ Slauson Ave 6RS 0 54 Washington Blvd/ Robertson Blvd 55 SBS Technical Specifications Page L-3 Exhibit A-215 Exhibit B SUPPLEMENTAL TERMS AND CONDITIONS, LEGAL STATEMENTS, AND INSURANCE REQUIREMENTS SUPPLEMENTAL TERMS AND CONDITIONS I. Submission of a proposal shall be deemed a binding offer to enter into a contract with the City. Any proposed modifications to the agreement shall be signed by the successful Proposer and returned, together with the certificate of insurance required pursuant to said Section of the Agreement within ten (10) days after the Notice of Award. II. All Proposers shall be presumed to understand all of the terms, conditions and requirements of the agreement as stated in the specifications and to be thoroughly familiar with the project. III. The selected Proposer shall be required to obtain all applicable Culver City permits and business licenses. The Business Licensing Division may be reached at (310) 253-5888. The cost of these items shall be included in the total proposal price. IV. Any proposal may be withdrawn prior to the RFP opening time provided that the request is in writing and signed by the authorized representative. The withdrawal of a proposal shall not prejudice the right of the Proposer to file a new proposal to the time and date set for the opening of proposals. No proposal received after the time fixed for the RFP opening will be considered. V. Subsequent to the RFP opening, a Proposer shall be relieved of a proposal due to mistakes only if the Proposer can establish to the satisfaction of the City that all of the following circumstances exist: a. A mistake was made; b. The Proposer gave the City written notice within five (5) days after the opening of the proposals of the mistake; specifying in the notice, in detail, how the mistake occurred; c. The mistake made the proposal materially different than the Proposer intended it to be; d. The mistake was made filling out the proposal and not due to error in judgment or to carelessness in reviewing the scope of service or specifications as stated in the RFP. I. The City reserves the right to seek supplemental information from any proposer at any time between the dates of proposal submission and the RFP award. Such Exhibit B-1 Exhibit B information will be limited to clarification or amplification of questions asked in the original proposal. Any proposer may be subject to personal interview and inspection of their business premises prior to award. VI. The City reserves the right to reject any or all proposals and to waive informalities and minor irregularities in proposals received and to accept any portion of proposal or all items of proposal if deemed in the best interest of the City. In addition, the City reserves the right to do any, or all, of the following: a. Reject any or all proposals or make no award; b. Issue subsequent RFP; c. Cancel the RFP; d. Remedy technical errors in the request for proposals; e. Modify any requirements contained within the RFP and request revised submittals from Proposers determined to be within the competitive range; f. Award a contract to one or more Proposers; g. Accept the written proposal as an offer, without negotiation and issue a notice to proceed, if applicable. VII. The City reserves the right to contract with any of the firms responding to this RFP based solely upon its judgment of the qualifications and capabilities of that firm. VIII. All materials submitted regarding this RFP become the property of the City. Responses may be reviewed by any person at RFP opening time and thereafter. The City has the right to use any or all collection ideas presented in reply to this request, subject to the limitations outlined in Proprietary Information below. Disqualification of a proposer does not eliminate this right. a. Proprietary Information – Any restrictions on the use of data contained within a proposal must be clearly stated in the proposal itself. Proprietary information submitted in response to this RFP will be handled in accordance with applicable City Procurement Regulations and the California Public Records Act. Exhibit B-2 Exhibit B IX. The City is not liable for any cost incurred by proposer prior to issuance of an agreement, contract, or purchase order. LEGAL STATEMENTS All proposers must meet the following contractual and legal requirements in order to enter into a contractual agreement with the City: I. PROHIBITED INTERESTS a. Contractor warrants that it has not employed or retained any company or person, other than a bonafide employee working solely for Contractor, to solicit or secure this contract and that it has not paid or agreed to pay any company or person, other than a bonafide employee working solely for Contractor, any fee, percentage, brokerage fee, gifts or any other consideration, contingent upon or resulting from the award or making of this contract. For violation of this warranty, the City shall have the right to annul this contract without liability; b. Contractor agrees that, for the term of this Contract no member, officer, or employee of the City, or of a local public body during his/her employment for one (1) year thereafter, shall have any interest, direct or indirect, in this contract, or to any benefit arising thereof ; c. The employment by Contractor of personnel on the City’s payroll will not be permitted in the execution of this contract, even though such employment may be outside of the employee's regular working hours or on Saturdays, holidays, or vacation time; further, the employment by the Contractor of personnel who have been on the City’s payroll within one (1) year prior to the date of contract award, where such employment is caused by and/or dependent upon Contractor securing this or related contract with the City, is also prohibited. II. ANTI-LOBBYING PROVISION a. During the period between proposal submission date and the contract award, proposers, including their agents and representatives, shall not directly discuss or promote their proposal with any member of the City of Culver City City Council or City staff except in the course of CitySponsored inquiries, briefings, interviews, or presentations, unless requested by the City; Exhibit B-3 Exhibit B a. This provision is not meant to preclude offerors from discussing other matters with City Council members or City staff. This policy is intended to create a level playing field for all potential offerors, assure that contract decisions are made in public, and to protect the integrity of the RFP / Bid Evaluation process. Violation of this provision may result in rejection of the offeror’s proposal. III. NON-DISCRIMINATION REQUIREMENTS: In addition to any other obligations set forth in the specifications, Contractor shall not discriminate against any employee or applicant for employment because of gender, gender identity, gender expression, sexual orientation, sex, age, disability, medical condition, genetic information, marital status, race, color, religion, ancestry, or national origin. Contractor shall take affirmative action to ensure that employees are treated during employment without regard to their gender, gender identity, gender expression, sexual orientation sex, age, disability, medical condition, genetic information, marital status, race, color, religion, ancestry, or national origin. Such affirmative action shall include, but not be limited to, the advertising, layoff or termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. Contractor shall post in a conspicuous place available to all employees and applicants for employment notices setting forth the provisions of this fair employment practices paragraph. IV. COMPLIANCE WITH LAW: The Contractor shall familiarize itself with and perform the service required under this contract in conformity with requirements and standards of the City, municipal and public agencies, public and private utilities, special districts, and railroad agencies whose facilities and services may be affected by service under this contract. The Contractor shall also comply with all Federal, OSHA, state, and local laws and ordinances applicable to any of the service involved in this Contract. The Contractor shall indemnify and save harmless the City against any claim arising from the violation of any such laws, ordinances and regulations whether by the Contractor or his employees. V. PROTECTION OF RESIDENT WORKERS: Protection of Resident Workers: The City of Culver City actively supports the Immigration and Nationality Act (INA) which includes provisions addressing employment eligibility, employment verification, and nondiscrimination. Under the INA, employers may hire only persons who may legally work in the United States (i.e., citizens and nationals of the U.S.) and aliens authorized to work in the U.S. The employer must verify the identity and employment eligibility of anyone to be hired, which includes Exhibit B-4 Exhibit B completing the Employment Eligibility Verification Form (I-9). The Contractor shall establish appropriate procedures and controls so no services or products under the Contract Documents will be performed or manufactured by any worker who is not legally eligible to perform such services or employment. VI. INDEMNIFICATION. For purposes of the following indemnification provisions ("Indemnification Agreement"), "design professional" has the same meaning as set forth in California Civil Code section 2782.8. If any term, provision or application of this Indemnification Agreement is found to be invalid, in violation of public policy or unenforceable to any extent, such finding shall not invalidate any other term or provision of this Indemnification Agreement and such other terms and provisions shall continue in full force and effect. If there is any conflict between the terms, provisions or application of this Indemnification Agreement and the provisions of California Civil Code Sections 2782 or 2782.8, the broadest indemnity protection for City under this Indemnity Agreement that is permitted by law shall be provided by Consultant. VI a.Indemnification for Design Professional Services Claims: Consultant shall indemnify, defend and hold harmless the City of Culver City, members of its City Council, its boards and commissions, officers, agents, and employees (hereinafter, "Indemnitees") against any claims that arise out of, or pertain to, or relate to the negligence, recklessness, or willful misconduct of the Consultant, its employees, subcontractors, and agents in the performance of design professional services under this Agreement, excepting only liability arising from the sole negligence, active negligence or willful misconduct of City, or defect in a design furnished by City. VI b.Indemnification for AII Other Claims or Loss: For any claim, loss, injury, damage, expense or liability other than claims arising out of the Consultant's performance of design professional services under this Agreement, Consultant shall indemnify, defend and hold harmless the City of Culver City, members of its City Council, its boards and commissions, officers, agents, and employees (hereinafter, "Indemnitees") against any claim for loss, injury, damage, expense or liability resulting from or alleging injury to or death of any person or loss of use of or damage to property, arising from or related to the performance of services under this Agreement by Consultant, its employees, subcontractors or agents, excepting only liability arising from the sole negligence, active negligence or willful misconduct of City, or defect in a design furnished by the City. INSURANCE REQUIREMENTS Exhibit B-5 Exhibit B All Proposers must meet the following insurance requirements in order to enter into a contractual agreement with the City: I. Contractor shall submit duly executed certificates of insurance, with declarations page and endorsement list, which shall be provided to the City through the department administering the contract, and approved by the City Attorney, for the following: a. An occurrence based Commercial General Liability ("CGL") policy, at least as broad as ISO Form CG 0001, in the minimum amount of One Million Dollars ($1,000,000) each occurrence, with not less than Two Million Dollars ($2,000,000) in annual aggregate coverage. The CGL Policy shall have the following requirements: 1. The policy shall provide coverage for personal injury, bodily injury, death, accident and property damage and advertising injury, as those terms are understood in the context of a CGL policy. The coverage shall not be excess or contributing with respect to City's self-insurance or any pooled risk arrangements; 2. The policy shall provide $1,000,000 combined single limit coverage for owned, hired and non-owned automobile liability; 3. The policy shall include coverage for liability undertaken by contract covering, to the maximum extent permitted by law, Contractor's obligation to indemnify the Indemnitees as required under the Indemnity provisions of the Contract; 4. The Policy shall not exclude coverage for Completed Operations or Hazards; and 5. The Culver City, members of its City Council, its boards and commissions, officers, agents, and employees will be named as an additional insured in an endorsement to the policy. b. Business Automobile Liability Insurance coverage in the amount of One Million Dollars ($1,000,000), providing coverage for use of mobile equipment (i.e. heavy mobile equipment or vehicles primarily for use in an off-road environment), to the extent that (1) such mobile equipment will be used within the City limits or on City business, and (2) coverage for mobile equipment is not otherwise covered by the CGL policy listed in subparagraph (a), above. Exhibit B-6 Exhibit B c. Workers' Compensation limits as required by the Labor Code of the State of California with Employers' Liability limits of One Million Dollars ($1,000,000.00) per accident, if the Agreement will have Contractor employees working within the City limits. d. Professional/Negligent Acts, Errors and Omissions Insurance (where applicable) in the minimum amount of One Million Dollars ($1,000,000) per claim, and shall include coverage for separate "personal injury" alleged to have been committed in the course of rendering professional services, unless such coverage is provided by the CGL policy listed above. II. WAIVER BY THE City: The City may waive one or more of the coverages listed in Section I above. This waiver must be express and in writing, and will only be made upon a showing by the Contractor that its operations in and with respect to City are not such as to impose liability within the scope of that particular coverage. III. ADDITIONAL INSURANCE REQUIREMENTS: a. All insurance listed in Paragraph A shall be issued by companies licensed to do business in the State of California, with a claims paying ability rating of "BBB" or better by S&P (and the equivalent by any other Rating Agency) and a rating of A-:VII or better in the current Best's Insurance Reports; b. Contractor shall provide City with at least thirty (30) days prior written notice of any modification, reduction or cancellation of any of the Policies required in Paragraph A, or a minimum of ten (10) days’ notice for cancellation due to non-payment; c. The City may increase the scope or dollar amount of coverage required under any of the policies described above, or may require different or additional coverages, upon prior written notice Contractor. d. If your insurance carrier charges an additional fee, you must include that amount in your project costs. BONDS The successful bidder will be required to file and pay for costs of bonds in the proper sums from a bonding company acceptable to the City within ten (10) calendar days after receiving written Notice of Award. Forms for these bonds are included in Exhibit E. The "Faithful Performance Bond" shall be for one hundred percent (100%) of the contract price (including base bid, adjustments and addenda). Exhibit B-7 Exhibit B EFFECT OF THE EXTENSIONS OF TIME Granting of or acceptance of extensions of time to complete the work or furnish the labor, supplies, materials, or equipment, or any one of the aforementioned, will not operate as a release to the Contractor or the Surety on Contractor's faithful performance bond from said guarantee. See Exhibit F for bond forms and sample agreement. Exhibit B-8 Exhibit C STANDARD FEDERAL SOLICITATION PROVISIONS / REQUIRED CONTRACT CLAUSES BACKGROUND 1.1 Contract Subject to Federal Financial Assistance/Application of Provisions and Clauses Operation of the City of Culver City (hereinafter referred to as “CCB”) is funded in part by grants from the Federal Transit Administration (FTA) of the United States Department of Transportation. The award of any contract is subject to the requirements of financial assistance contracts between CCB and the U.S. Department of Transportation requiring compliance with purchasing procedures and standards as set forth in various federal statutes and regulations including OMB Circular A-102, 49 CFR Part 18, and FTA Circular 4220.1F. The Contractor is required to comply with all terms and conditions prescribed for third-party contracts by the U.S. Department of Transportation, Federal Transit Administration (FTA). The following solicitation provisions and required contract clauses, except those identified below as “Not Applicable” to this solicitation and any resulting contract, will be incorporated by reference in any contract resulting from this Solicitation issued by CCB. These solicitation provisions and required contract clauses are in addition to other General Terms and Conditions, Special Terms and Conditions, Bidding or Proposal Procedures, and Bid or Proposal Forms set forth in other sections of this Solicitation which may also be incorporated by reference in any resulting contract. Some provisions and clauses require the Bidder or Proposer to execute and submit certain required certifications with the bid or proposal, which are included herein. Failure to execute and submit required certifications with the bid or proposal documents may render a bid or proposal non-responsive. ELIGIBILITY, PROHIBITED INTERESTS, LOBBYING, ETHICS 1.2 Certification Regarding Debarment, Suspension, and Other Responsibility Matters Lower Tier Covered Transactions. 49 CFR Part 29, Executive Order 12549 This contract is a covered transaction for purposes of 49 CFR Part 29. As such, the Contractor is required to verify that none of the Contractor, its principals, as defined at 49 CFR 29.995, or affiliates, as defined at 49 CFR 29.905, are excluded or disqualified as defined at 49 CFR 29.940 and 29.945. The Contractor is required to comply with 49 CFR 29, Subpart C and must include the requirement to comply with 49 CFR 29, Subpart C in any lower tier covered transaction it enters into. By signing and submitting its bid or proposal, the bidder or proposer certifies as follows: The certification in this clause is a material representation of fact relied upon by the City of Culver City. If it is later determined that the bidder or proposer knowingly rendered an Exhibit C-1 Exhibit C erroneous certification, in addition to remedies available to the City of Culver City, the Federal Government may pursue available remedies, including but not limited to suspension and/or debarment. The bidder or proposer agrees to comply with the requirements of 49 CFR 29, Subpart C while this offer is valid and throughout the period of any contract that may arise from this offer. The bidder or proposer further agrees to include a provision requiring such compliance in its lower tier covered transactions. Each Offeror shall complete and return Attachment B, “Certification Regarding Debarment, Suspension and Other Responsibility Matters.” 1.3 Lobbying 31 U.S.C. § 1352, 49 CFR Part 19, 49 CFR Part 20 Contractors who apply or bid for an award of $100,000 or more shall file the certification required by 49 CFR Part 20, "New Restrictions on Lobbying” (Attachment C). Each tier certifies to the tier above that it will not and has not used Federal appropriated funds to pay any person or organization for influencing or attempting to influence an officer or employee of any agency, a member of Congress, officer or employee of Congress, or an employee of a member of Congress in connection with obtaining any Federal contract, grant or any other award covered by 31 U.S.C. 1352. Each tier shall also disclose the name of any registrant under the Lobbying Disclosure Act of 1995 who has made lobbying contacts on its behalf with non-Federal funds with respect to that Federal contract, grant or award covered by 31 U.S.C. 1352. Such disclosures are forwarded from tier to tier up to CCB. 1.4 Program Fraud and False or Fraudulent Statements and Related Acts 31 U.S.C. 3801 et seq., 49 CRF Part 31, 18 U.S.C. 1001, 49 U.S.C. 5307 (a) The Contractor acknowledges that the provisions of the Program Fraud Civil Remedies Act of 1986, as amended, 31 U.S.C. § § 3801 et seq. and U.S. DOT regulations, "Program Fraud Civil Remedies," 49 C.F.R. Part 31, apply to its actions pertaining to this Project. Upon execution of the underlying contract, the Contractor certifies or affirms the truthfulness and accuracy of any statement it has made, it makes, it may make, or causes to be made, pertaining to the underlying contract or the FTA assisted project for which this contract work is being performed. In addition to other penalties that may be applicable, the Contractor further acknowledges that if it makes, or causes to be made, a false, fictitious, or fraudulent claim, statement, submission, or certification, the Federal Government reserves the right to impose the penalties of the Program Fraud Civil Remedies Act of 1986 on the Contractor to the extent the Federal Government deems appropriate. (b) The Contractor also acknowledges that if it makes, or causes to be made, a false, fictitious, or fraudulent claim, statement, submission, or certification to the Federal Government under a contract connected with a project that is financed in whole or in part with Federal assistance originally awarded by FTA under the authority of 49 U.S.C. § 5307, the Government reserves the right to impose the penalties of 18 U.S.C. § 1001 Exhibit C-2 Exhibit C and 49 U.S.C. § 5307(n)(1) on the Contractor, to the extent the Federal Government deems appropriate. (c) The Contractor agrees to include the above two clauses in each subcontract financed in whole or in part with Federal assistance provided by FTA. It is further agreed that the clauses shall not be modified, except to identify the subcontractor who will be subject to the provisions. 1.5 No Federal Government Obligation to Third Parties (a) CCB and the Contractor acknowledge and agree that, notwithstanding any concurrence by the Federal Government in or approval of the solicitation or award of the underlying contract, absent the express written consent by the Federal Government, the Federal Government is not a party to this contract and shall not be subject to any obligations or liabilities to CCB, the Contractor, or any other party (whether or not a party to that contract) pertaining to any matter resulting from the underlying contract. (b) The Contractor agrees to include the above clause in each subcontract financed in whole or in part with Federal assistance provided by FTA. It is further agreed that the clause shall not be modified, except to identify the subcontractor who will be subject to its provisions. 1.6 Incorporation of Federal Transit Administration (FTA) Terms FTA Circular 4220.1F All contractual provisions required by DOT, as set forth in FTA Circular 4220.1F, as amended, are hereby incorporated by reference. Anything to the contrary herein notwithstanding, all FTA mandated terms shall be deemed to control in the event of a conflict with other provisions contained in this solicitation. The Contractor shall not perform any act, fail to perform any act, or refuse to comply with any CCB requests, which would cause CCB to be in violation of the FTA terms and conditions. 1.7 Notice of Federal Changes 49 CFR Part 18 (a) The Contractor shall at all times comply with all applicable FTA regulations, policies, procedures and directives, including without limitation those listed directly or by reference in the Master Agreement between CCB and FTA, as they may be amended or promulgated from time to time during the term of this contract. Contractor's failure to so comply shall constitute a material breach of this contract. (b) The Contractor agrees to include the above clause in each third party subcontract financed in whole or in part with Federal assistance provided by FTA. It is further agreed that the clause shall not be modified, except to identify the subcontractor who will be subject to its provisions. 1.8 Access to Records and Reports 49 U.S.C. § 5325, 18 CFR 18.36(i), 49 CFR 633.17 Exhibit C-3 Exhibit C (a) Where the Purchaser is not a State but a local government and is the FTA Recipient or a sub grantee of the FTA Recipient in accordance with 49 C. F. R. 18.36(i), the Contractor agrees to provide the CCB (Purchaser), the FTA Administrator, the Comptroller General of the United States or any of their authorized representatives access to any books, documents, papers and records of the Contractor which are directly pertinent to this contract for the purposes of making audits, examinations, excerpts and transcriptions. Contractor also agrees, pursuant to 49 C. F. R. 633.17 to provide the FTA Administrator or his authorized representatives including any PMO Contractor access to Contractor's records and construction sites pertaining to a major capital project, defined at 49 U.S.C. 5302(a)1, which is receiving federal financial assistance through the programs described at 49 U.S.C. 5307, 5309 or 5311. (b) Where any Purchaser which is the FTA Recipient or a sub grantee of the FTA Recipient in accordance with 49 U.S.C. 5325(a) enters into a contract for a capital project or improvement (defined at 49 U.S.C. 5302(a)1) through other than competitive bidding, the Contractor shall make available records related to the contract to the Purchaser, the Secretary of Transportation and the Comptroller General or any authorized officer or employee of any of them for the purposes of conducting an audit and inspection. (c) The Contractor agrees to permit any of the foregoing parties to reproduce by any means whatsoever or to copy excerpts and transcriptions as reasonably needed. (d) The Contractor agrees to maintain all books, records, accounts and reports required under this contract for a period of not less than five years after the date of termination or expiration of this contract, except in the event of litigation or settlement of claims arising from the performance of this contract, in which case the Contractor agrees to maintain same until CCB, the FTA Administrator, the Comptroller General, or any of their duly authorized representatives, have disposed of all such litigation, appeals, claims or exceptions related thereto. Reference 49 CFR 18.39(i)(11). 1.9 Resolution of Disputes, Breaches or Other Litigation 49 CFR Part 18, FTA Circular 4220.1F Disputes - Disputes arising in the performance of this Contract which are not resolved by agreement of the parties shall be decided in writing by CCB’s Transportation Director. This decision shall be final and conclusive unless within ten (10) days from the date of receipt of its copy, the Contractor mails or otherwise furnishes a written appeal to the Transportation Director. In connection with any such appeal, the Contractor shall be afforded an opportunity to be heard and to offer evidence in support of its position. The decision of the Transportation Director shall be binding upon the Contractor and the Contractor shall abide be the decision. Performance During Dispute - Unless otherwise directed by CCB, Contractor shall continue performance under this Contract while matters in dispute are being resolved. Exhibit C-4 Exhibit C Claims for Damages - Should either party to the Contract suffer injury or damage to person or property because of any act or omission of the party or of any of its employees, agents or others for whose acts it is legally liable, a claim for damages therefore shall be made in writing to such other party within a reasonable time after the first observance of such injury of damage. Remedies - Unless this contract provides otherwise, all claims, counterclaims, disputes and other matters in question between CCB and the Contractor arising out of or relating to this agreement or its breach will be decided by arbitration if the parties mutually agree, or in a court of competent jurisdiction within the State of California. Rights and Remedies - The duties and obligations imposed by the Contract Documents and the rights and remedies available thereunder shall be in addition to and not a limitation of any duties, obligations, rights and remedies otherwise imposed or available by law. No action or failure to act by CCB or the Contractor shall constitute a waiver of any right or duty afforded any of them under the Contract, nor shall any such action or failure to act constitute an approval of or acquiescence in any breach thereunder, except as may be specifically agreed in writing. 1.10 Termination 49 U.S.C. Part 18, FTA Circular 4220.1F (a) Termination for Convenience: CCB may terminate this contract, in whole or in part, at any time by written notice to the Contractor when it is in the Government's best interest. The Contractor shall be paid its costs, including contract closeout costs, and profit on work performed up to the time of termination. The Contractor shall promptly submit its termination claim to CCB to be paid the Contractor. If the Contractor has any property in its possession belonging to the CCB, the Contractor will account for the same, and dispose of it in the manner CCB directs. (b) Termination for Default: If the Contractor does not deliver supplies in accordance with the contract delivery schedule, or, if the contract is for services, the Contractor fails to perform in the manner called for in the contract, or if the Contractor fails to comply with any other provisions of the contract, CCB may terminate this contract for default. Termination shall be effected by serving a notice of termination on the contractor setting forth the manner in which the Contractor is in default. The Contractor will only be paid the contract price for supplies delivered and accepted, or services performed in accordance with the manner of performance set forth in the contract. If it is later determined by CCB that the Contractor had an excusable reason for not performing, such as a strike, fire, or flood, events which are not the fault of or are beyond the control of the Contractor, CCB, after setting up a new delivery of performance schedule, may allow the Contractor to continue work, or treat the termination as a termination for convenience. (c) Termination for Default: If the Contractor refuses or fails to prosecute the work or any separable part, with the diligence that will insure its completion within the time specified in this contract or any extension or fails to complete the work within this time, Exhibit C-5 Exhibit C or if the Contractor fails to comply with any other provisions of this contract, CCB may terminate this contract for default. CCB shall terminate by delivering to the Contractor a Notice of Termination specifying the nature of the default. In this event, CCB may take over the work and compete it by contract or otherwise, and may take possession of and use any materials, appliances, and plant on the work site necessary for completing the work. The Contractor and its sureties shall be liable for any damage to CCB resulting from the Contractor's refusal or failure to complete the work within specified time, whether or not the Contractor's right to proceed with the work is terminated. This liability includes any increased costs incurred by CCB in completing the work. The Contractor's right to proceed shall not be terminated nor the Contractor charged with damages under this clause if: i. The delay in completing the work arises from unforeseeable causes beyond the control and without the fault or negligence of the Contractor. Examples of such causes include: acts of God, acts of the CCB, acts of another Contractor in the performance of a contract with the CCB, epidemics, quarantine restrictions, strikes, freight embargoes; and ii. The contractor, within [10] days from the beginning of any delay, notifies the CCB in writing of the causes of delay. If in the judgment of the CCB, the delay is excusable, the time for completing the work shall be extended. The judgment of the CCB shall be final and conclusive on the parties, but subject to appeal under the Disputes clauses. If, after termination of the Contractor's right to proceed, it is determined that the Contractor was not in default, or that the delay was excusable, the rights and obligations of the parties will be the same as if the termination had been issued for the convenience of the CCB. (d) Opportunity to Cure: CCB in its sole discretion may, in the case of a termination for breach or default, allow the Contractor ten (10) days in which to cure the defect. In such case, the notice of termination will state the time period in which cure is permitted and other appropriate conditions. If the Contractor fails to remedy to CCB's satisfaction the breach or default or any of the terms, covenants, or conditions of this Contract within ten (10) days after receipt by the Contractor of written notice from CCB setting forth the nature of said breach or default, CCB shall have the right to terminate the Contract without any further obligation to Contractor. Any such termination for default shall not in any way operate to preclude CCB from also pursuing all available remedies against the Contractor and its sureties for said breach or default. (e) Waiver of Remedies for any Breach In the event that CCB elects to waive its remedies for any breach by the Contractor of any covenant, term or condition of this Contract, such waiver by CCB shall not limit CCB's remedies for any succeeding breach of that or of any other term, covenant, or condition of this Contract. EEO, CIVIL RIGHTS, DISADVANTAGED BUSINESS ENTERPRISE Exhibit C-6 Exhibit C 1.11 Title VI, Civil Rights Act of 1964, Compliance 29 U.S.C. § 623, 42 U.S.C. § 2000, 42 U.S.C. § 6102, 42 U.S.C. § 12112, 42 U.S.C. § 12132, 49 U.S.C. § 5332, 29 CFR Part 1630, 41 CFR Parts 60 et seq. During the performance of this contract, the Contractor, for itself, its assignees and successors in interest (hereinafter referred to as the "Contractor"), agrees as follows: (a) Compliance with Regulations: The Contractor shall comply with the regulations and directives relative to non-discrimination in federal programs which are incorporated by reference and made a part of this contract. (b) Nondiscrimination - In accordance with Title VI of the Civil Rights Act of 1964, as amended; 42 U.S.C. § 2000d, section 303 of the Age Discrimination Act of 1975, as amended; 42 U.S.C. § 6102, section 202 of the Americans with Disabilities Act of 1990; 42 U.S.C. § 12132; and Federal transit law at 49 U.S.C. § 5332, the Contractor agrees that it will not discriminate against any employee or applicant for employment because of race, color, creed, national origin, sex, age, or disability. In addition, the Contractor agrees to comply with applicable Federal implementing regulations and other implementing requirements FTA may issue. (c) Equal Employment Opportunity - The following equal employment opportunity requirements apply to the underlying contract: Race, Color, Creed, National Origin, Sex - In accordance with Title VII of the Civil Rights Act, as amended, 42 U.S.C. § 2000e, and Federal transit laws at 49 U.S.C. § 5332, the Contractor agrees to comply with all applicable equal employment opportunity requirements of U.S. Department of Labor (U.S. DOL) regulations, "Office of Federal Contract Compliance Programs, Equal Employment Opportunity, Department of Labor," 41 C.F.R. Parts 60 et seq., (which implement Executive Order No. 11246, "Equal Employment Opportunity," as amended by Executive Order No. 11375, "Amending Executive Order 11246 Relating to Equal Employment Opportunity," 42 U.S.C. § 2000e note), and with any applicable Federal statutes, executive orders, regulations, and Federal policies that may in the future affect construction activities undertaken in the course of the Project. The Contractor agrees to take affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, creed, national origin, sex, or age. Such action shall include, but not be limited to, the following: employment, upgrading, demotion or transfer, recruitment or recruitment advertising, layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship. In addition, the Contractor agrees to comply with any implementing requirements FTA may issue. 1. Age - In accordance with section 4 of the Age Discrimination in Employment Act of 1967, as amended, 29 U.S.C. § § 623 and Federal transit law at 49 U.S.C. § 5332, the Contractor agrees to refrain from discrimination against present and prospective Exhibit C-7 Exhibit C employees for reason of age. In addition, the Contractor agrees to comply with any implementing requirements FTA may issue. 2. Disabilities - In accordance with section 102 of the Americans with Disabilities Act, as amended, 42 U.S.C. § 12112, the Contractor agrees that it will comply with the requirements of U.S. Equal Employment Opportunity Commission, "Regulations to Implement the Equal Employment Provisions of the Americans with Disabilities Act," 29 C.F.R. Part 1630, pertaining to employment of persons with disabilities. In addition, the Contractor agrees to comply with any implementing requirements FTA may issue. (d) The Contractor also agrees to include these requirements in each subcontract financed in whole or in part with Federal assistance provided by FTA, modified only if necessary to identify the affected parties. 1.12 Disadvantaged Business Enterprise 49 CFR Part 26 The Contractor or subcontractor shall not discriminate on the basis of race, color, national origin, or sex in the performance of this contract. The Contractor shall carry out applicable requirements of 49 CFR Part 26 in the award and administration of DOT assisted contracts. Failure by the Contractor to carry out these requirements is a material breach of this contract, which may result in the termination of this contract or such other remedy, as CCB deems appropriate. Each subcontract the Contractor signs with a subcontractor must include the assurance in this paragraph (see 49 CFR 26.13(b)). The Federal Fiscal Year goal has been set by CCB in an attempt to match projected procurements with available qualified disadvantaged businesses. CCB’s goals for budgeted service contracts, bus parts, and other material and supplies for Disadvantaged Business Enterprises have been established by CCB as set forth by the Department of Transportation Regulations 49 C.F.R. Part 26, February 2, 1999, and are considered pertinent to any contract resulting from this Request for Proposals. If a specific DBE goal is assigned to this contract, it will be clearly stated in the RFP documents, and if the Contractor is found to have failed to exert sufficient, reasonable, and good faith efforts to involve DBE's in the work provided, CCB may declare the Contractor noncompliant and in breach of contract. If a goal is not stated in the RFP documents, it will be understood that no specific goal is assigned to this contract. (a) Policy - It is the policy of the Department of Transportation and CCB that Disadvantaged Business Enterprises, as defined in 49 CFR Part 26, shall have the maximum opportunity to participate in the performance of contracts financed in whole or in part with federal funds under this Agreement. Consequently, DBE requirements of 49 CFR Part 26 apply to this Contract. It is further the policy of CCB to promote the development and increase the participation of businesses owned and controlled by disadvantaged persons. DBE involvement in all phases of CCB’s procurement activities is encouraged. Exhibit C-8 Exhibit C (b) DBE obligation - The Contractor and its subcontractors agree to ensure that disadvantaged businesses as defined in 49 CFR Part 26 have the maximum opportunity to participate in the performance of contracts and subcontracts financed in whole or in part with federal funds provided under this Agreement. In this regard, all Contractors and subcontractors shall take all necessary and reasonable steps in accordance with 49 CFR Part 26 to ensure that minority business enterprises have the maximum opportunity to compete for and perform contracts. The Contractor shall not discriminate on the basis of race, color, national origin, religion, sex, age or physical handicap in the award and performance of subcontracts. (c) Where the Contractor is found to have failed to exert sufficient reasonable and good faith efforts to involve DBE's in the work provided, CCB may declare the Contractor noncompliant and in breach of contract. (d) The Contractor will keep records and documents for a reasonable time following performance of this contract to indicate compliance with CCB’s DBE program. These records and documents will be made available at reasonable times and places for inspection by any authorized representative of CCB and will be submitted to CCB upon request. (e) CCB will provide affirmative assistance as may be reasonable and necessary to assist the prime contractor in implementing its programs for DBE participation. The assistance may include the following upon request: * Identification of qualified DBE * Available listing of Minority Assistance Agencies * Holding bid conferences to emphasize requirements 1.13 Access Requirements for Individuals with Disabilities 49 U.S.C. § 5301(d) CCB (and its Contractors) agrees to comply with the requirements of 49 U.S.C. § 5301(d) which states the Federal policy that the elderly and persons with disabilities have the same right as other persons to use mass transportation service and facilities, and that special efforts shall be made in planning and designing those services and facilities to implement that policy. CCB (and its Contractors) also agrees to comply with all applicable requirements of Section 504 of the Rehabilitation Act of 1973, as amended, 29 U.S.C. § 794, which prohibits discrimination on the basis of handicaps, and with the Americans with Disabilities Act of 1990 (ADA), as amended, 42 U.S.C. §§ 12101 et seq., which requires that accessible facilities and services be made available to persons with disabilities, including any subsequent amendments thereto. In addition, CCB (and its Contractors) agrees to comply with all applicable requirements of the following regulations and any subsequent amendments thereto: (1) U.S. DOT regulations, "Transportation Services for Individuals with Disabilities (ADA)," 49 C.F.R. Part 37; (2) U.S. DOT regulations, "Nondiscrimination on the Basis of Handicap in Programs and Activities Receiving or Benefiting from Federal Financial Assistance," 49 C.F.R. Part 27; Exhibit C-9 Exhibit C (3) Joint U.S. Architectural and Transportation Barriers Compliance Board/U.S. DOT regulations, "Americans With Disabilities (ADA) Accessibility Specifications for Transportation Vehicles," 36 C.F.R. Part 1192 and 49 C.F.R. Part 38; (4) U.S. DOJ regulations, "Nondiscrimination on the Basis of Disability in State and Local Government Services," 28 C.F.R. Part 35; (5) U.S. DOJ regulations, "Nondiscrimination on the Basis of Disability by Public Accommodations and in Commercial Facilities," 28 C.F.R. Part 36; (6) U.S. General Services Administration (U.S. GSA) regulations, "Accommodations for the Physically Handicapped," 41 C.F.R. Subpart 101-19; (7) U.S. Equal Employment Opportunity Commission, "Regulations to Implement the Equal Employment Provisions of the Americans with Disabilities Act," 29 C.F.R. Part 1630; (8) U.S. Federal Communications Commission regulations, "Telecommunications Relay Services and Related Customer Premises Equipment for the Hearing and Speech Disabled," 47 C.F.R. Part 64, Subpart F; and (9) FTA regulations, "Transportation for Elderly and Handicapped Persons," 49 C.F.R. Part 609; and (10) Any implementing requirements FTA may issue. 1.14 Nondiscrimination under Federal Grants No otherwise qualified handicapped individual in the United States shall solely by reason of his or her handicap, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance. LABOR PROVISIONS 1.15 Contract Work Hours and Safety Standards Act - 29 CFR 5.5(b) (Applies to all federally-assisted construction contracts over $2,000 and all nonconstruction contracts over $2,500) (1) Overtime Requirements - No contractor or subcontractor contracting for any part of the contract work which may require or involve the employment of laborers or mechanics shall require or permit any such laborer or mechanic in any workweek in which he or she is employed on such work to work in excess of forty hours in such workweek unless such laborer or mechanic receives compensation at a rate not less Exhibit C-10 Exhibit C than one and one-half times the basic rate of pay for all hours worked in excess of forty hours in such workweek. (2) Violation; liability for unpaid wages; liquidated damages - In the event of any violation of the clause set forth in paragraph (1) of this section the contractor and any subcontractor responsible therefore shall be liable for the unpaid wages. In addition, such contractor and subcontractor shall be liable to the United States for liquidated damages. Such liquidated damages shall be computed with respect to each individual laborer or mechanic, including watchmen and guards, employed in violation of the clause set forth in paragraph (1) of this section, in the sum of $ 10 for each calendar day on which such individual was required or permitted to work in excess of the standard workweek of forty hours without payment of the overtime wages required by the clause set forth in paragraph (1) of this section. (3) Withholding for unpaid wages and liquidated damages - The State shall upon its own action or upon written request of an authorized representative of the Department of Labor withhold or cause to be withheld, from any moneys payable on account of work performed by the contractor or subcontractor under any such contract or any other Federal contract with the same prime contractor, or any other federally-assisted contract subject to the Contract Work Hours and Safety Standards Act, which is held by the same prime contractor, such sums as may be determined to be necessary to satisfy any liabilities of such contractor or subcontractor for unpaid wages and liquidated damages as provided in the clause set forth in paragraph (2) of this section. (4) Subcontracts - The contractor or subcontractor shall insert in any subcontracts the clauses set forth in this section and also a clause requiring the subcontractors to include these clauses in any lower tier subcontracts. The prime contractor shall be responsible for compliance by any subcontractor or lower tier subcontractor with the clauses set forth in this section. (5) Payrolls and basic records - (i) Payrolls and basic records relating thereto shall be maintained by the contractor during the course of the work and preserved for a period of three years thereafter for all laborers and mechanics working at the site of the work (or under the United States Housing Act of 1937, or under the Housing Act of 1949, in the construction or development of the project). Such records shall contain the name, address, and social security number of each such worker, his or her correct classification, hourly rates of wages paid (including rates of contributions or costs anticipated for bona fide fringe benefits or cash equivalents thereof of the types described in section 1(b)(2)(B) of the Davis-Bacon Act), daily and weekly number of hours worked, deductions made and actual wages paid. Whenever the Secretary of Labor has found under 29 CFR 5.5(a)(1)(iv) that the wages of any laborer or mechanic include the amount of any costs reasonably anticipated in providing benefits under a plan or program described in section 1(b)(2)(B) of the Davis-Bacon Act, the contractor shall maintain records which show that the commitment to provide such benefits is enforceable, that the plan or program is financially responsible, and that the plan or program has been communicated in writing to the laborers or mechanics affected, and Exhibit C-11 Exhibit C records which show the costs anticipated or the actual cost incurred in providing such benefits. Contractors employing apprentices or trainees under approved programs shall maintain written evidence of the registration of apprenticeship programs and certification of trainee programs, the registration of the apprentices and trainees, and the ratios and wage rates prescribed in the applicable programs. Contract Work Hours and Safety Standards Act - Section 107 (OSHA) – Construction Only (i) The Contractor agrees to comply with section 107 of the Contract Work Hours and Safety Standards Act, 40 U.S.C. section 333, and applicable DOL regulations, " Safety and Health Regulations for Construction " 29 C.F.R. Part 1926. Among other things, the Contractor agrees that it will not require any laborer or mechanic to work in unsanitary, hazardous, or dangerous surroundings or working conditions. (ii) Subcontracts - The Contractor also agrees to include the requirements of this section in each subcontract. The term "subcontract" under this section is considered to refer to a person who agrees to perform any part of the labor or material requirements of a contract for construction, alteration or repair. A person who undertakes to perform a portion of a contract involving the furnishing of supplies or materials will be considered a "subcontractor" under this section if the work in question involves the performance of construction work and is to be performed: (1) directly on or near the construction site, or (2) by the employer for the specific project on a customized basis. Thus, a supplier of materials, which will become an integral part of the construction, is a "subcontractor" if the supplier fabricates or assembles the goods or materials in question specifically for the construction project and the work involved may be said to be construction activity. If the goods or materials in question are ordinarily sold to other customers from regular inventory, the supplier is not a "subcontractor." The requirements of this section do not apply to contracts or subcontracts for the purchase of supplies or materials or articles normally available on the open market. 1.16 Davis-Bacon Act and Copeland Anti-Kickback Acts 29 CFR Section 5.5 (1) Minimum wages - (i) All laborers and mechanics employed or working upon the site of the work (or under the United States Housing Act of 1937 or under the Housing Act of 1949 in the construction or development of the project), will be paid unconditionally and not less often than once a week, and without subsequent deduction or rebate on any account (except such payroll deductions as are permitted by regulations issued by the Secretary of Labor under the Copeland Act (29 CFR part 3)), the full amount of wages and bona fide fringe benefits (or cash equivalents thereof) due at time of payment computed at rates not less than those contained in the wage determination of the Secretary of Labor which is attached hereto and made a part hereof, regardless of any contractual relationship which may be alleged to exist between the contractor and such laborers and mechanics. Exhibit C-12 Exhibit C Contributions made or costs reasonably anticipated for bona fide fringe benefits under section 1(b)(2) of the Davis-Bacon Act on behalf of laborers or mechanics are considered wages paid to such laborers or mechanics, subject to the provisions of paragraph (1)(iv) of this section; also, regular contributions made or costs incurred for more than a weekly period (but not less often than quarterly) under plans, funds, or programs which cover the particular weekly period, are deemed to be constructively made or incurred during such weekly period. Such laborers and mechanics shall be paid the appropriate wage rate and fringe benefits on the wage determination for the classification of work actually performed, without regard to skill, except as provided in 29 CFR Part 5.5(a)(4). Laborers or mechanics performing work in more than one classification may be compensated at the rate specified for each classification for the time actually worked therein: provided that the employer's payroll records accurately set forth the time spent in each classification in which work is performed. The wage determination (including any additional classifications and wage rates conformed under paragraph (1)(ii) of this section) and the Davis-Bacon poster (WH-1321) shall be posted at all times by the contractor and its subcontractors at the site of the work in a prominent and accessible place where it can be easily seen by the workers. (ii)(A) The contracting officer shall require that any class of laborers or mechanics, including helpers, which is not listed in the wage determination and which is to be employed under the contract shall be classified in conformance with the wage determination. The contracting officer shall approve an additional classification and wage rate and fringe benefits therefore only when the following criteria have been met: (1) Except with respect to helpers as defined as 29 CFR 5.2(n)(4), the work to be performed by the classification requested is not performed by a classification in the wage determination; and (2) The classification is utilized in the area by the construction industry; and (3) The proposed wage rate, including any bona fide fringe benefits, bears a reasonable relationship to the wage rates contained in the wage determination; and (4) With respect to helpers as defined in 29 CFR 5.2(n)(4), such a classification prevails in the area in which the work is performed. (B) If the contractor and the laborers and mechanics to be employed in the classification (if known), or their representatives, and the contracting officer agree on the classification and wage rate (including the amount designated for fringe benefits where appropriate), a report of the action taken shall be sent by the contracting officer to the Administrator of the Wage and Hour Division, Employment Standards Administration, U.S. Department of Labor, Washington, DC 20210. The Administrator, or an authorized representative, will approve, modify, or disapprove every additional classification action within 30 days of receipt and so advise the contracting officer or will notify the contracting officer within the 30-day period that additional time is necessary. Exhibit C-13 Exhibit C (C) In the event the contractor, the laborers or technicians to be employed in the classification or their representatives, and the contracting officer do not agree on the proposed classification and wage rate (including the amount designated for fringe benefits, where appropriate), the contracting officer shall refer the questions, including the views of all interested parties and the recommendation of the contracting officer, to the Administrator for determination. The Administrator, or an authorized representative, will issue a determination within 30 days of receipt and so advise the contracting officer or will notify the contracting officer within the 30-day period that additional time is necessary. (D) The wage rate (including fringe benefits where appropriate) determined pursuant to paragraphs (a)(1)(ii) (B) or (C) of this section, shall be paid to all workers performing work in the classification under this contract from the first day on which work is performed in the classification. (iii) Whenever the minimum wage rate prescribed in the contract for a class of laborers or mechanics includes a fringe benefit which is not expressed as an hourly rate, the contractor shall either pay the benefit as stated in the wage determination or shall pay another bona fide fringe benefit or an hourly cash equivalent thereof. (iv) If the contractor does not make payments to a trustee or other third person, the contractor may consider as part of the wages of any laborer or mechanic the amount of any costs reasonably anticipated in providing bona fide fringe benefits under a plan or program, Provided, That the Secretary of Labor has found, upon the written request of the contractor, that the applicable standards of the Davis-Bacon Act have been met. The Secretary of Labor may require the contractor to set aside in a separate account assets for the meeting of obligations under the plan or program. (v)(A) The contracting officer shall require that any class of laborers or mechanics which is not listed in the wage determination and which is to be employed under the contract shall be classified in conformance with the wage determination. The contracting officer shall approve an additional classification and wage rate and fringe benefits therefor only when the following criteria have been met: (1) The work to be performed by the classification requested is not performed by a classification in the wage determination; and (2) The classification is utilized in the area by the construction industry; and (3) The proposed wage rate, including any bona fide fringe benefits, bears a reasonable relationship to the wage rates contained in the wage determination. (B) If the contractor and the laborers and mechanics to be employed in the classification (if known), or their representatives, and the contracting officer agree on the classification and wage rate (including the amount designated for fringe benefits where appropriate), a report of the action taken shall be sent by the contracting officer to the Exhibit C-14 Exhibit C Administrator of the Wage and Hour Division, Employment Standards Administration, Washington, DC 20210. The Administrator, or an authorized representative, will approve, modify, or disapprove every additional classification action within 30 days of receipt and so advise the contracting officer or will notify the contracting officer within the 30-day period that additional time is necessary. (C) In the event the contractor, the laborers or mechanics to be employed in the classification or their representatives, and the contracting officer do not agree on the proposed classification and wage rate (including the amount designated for fringe benefits, where appropriate), the contracting officer shall refer the questions, including the views of all interested parties and the recommendation of the contracting officer, to the Administrator for determination. The Administrator, or an authorized representative, will issue a determination with 30 days of receipt and so advise the contracting officer or will notify the contracting officer within the 30-day period that additional time is necessary. (D) The wage rate (including fringe benefits where appropriate) determined pursuant to paragraphs (a)(1)(v) (B) or (C) of this section, shall be paid to all workers performing work in the classification under this contract from the first day on which work is performed in the classification. (2) Withholding - CCB shall upon its own action or upon written request of an authorized representative of the Department of Labor withhold or cause to be withheld from the contractor under this contract or any other Federal contract with the same prime contractor, or any other federally-assisted contract subject to Davis-Bacon prevailing wage requirements, which is held by the same prime contractor, so much of the accrued payments or advances as may be considered necessary to pay laborers and mechanics, including apprentices, trainees, and helpers, employed by the contractor or any subcontractor the full amount of wages required by the contract. In the event of failure to pay any laborer or mechanic, including any apprentice, trainee, or helper, employed or working on the site of the work (or under the United States Housing Act of 1937 or under the Housing Act of 1949 in the construction or development of the project), all or part of the wages required by the contract, the CCB may, after written notice to the contractor, sponsor, applicant, or owner, take such action as may be necessary to cause the suspension of any further payment, advance, or guarantee of funds until such violations have ceased. (3) Payrolls and basic records - (i) Payrolls and basic records relating thereto shall be maintained by the contractor during the course of the work and preserved for a period of three years thereafter for all laborers and mechanics working at the site of the work (or under the United States Housing Act of 1937, or under the Housing Act of 1949, in the construction or development of the project). Such records shall contain the name, address, and social security number of each such worker, his or her correct classification, hourly rates of wages paid (including rates of contributions or costs anticipated for bona fide fringe benefits or cash equivalents thereof of the types described in section 1(b)(2)(B) of the Davis-Bacon Act), daily and weekly number of Exhibit C-15 Exhibit C hours worked, deductions made and actual wages paid. Whenever the Secretary of Labor has found under 29 CFR 5.5(a)(1)(iv) that the wages of any laborer or mechanic include the amount of any costs reasonably anticipated in providing benefits under a plan or program described in section 1(b)(2)(B) of the Davis-Bacon Act, the contractor shall maintain records which show that the commitment to provide such benefits is enforceable, that the plan or program is financially responsible, and that the plan or program has been communicated in writing to the laborers or mechanics affected, and records which show the costs anticipated or the actual cost incurred in providing such benefits. Contractors employing apprentices or trainees under approved programs shall maintain written evidence of the registration of apprenticeship programs and certification of trainee programs, the registration of the apprentices and trainees, and the ratios and wage rates prescribed in the applicable programs. (ii)(A) The contractor shall submit weekly for each week in which any contract work is performed a copy of all payrolls to the CCB for transmission to the Federal Transit Administration. The payrolls submitted shall set out accurately and completely all of the information required to be maintained under section 5.5(a)(3)(i) of Regulations, 29 CFR part 5. This information may be submitted in any form desired. Optional Form WH-347 is available for this purpose and may be purchased from the Superintendent of Documents (Federal Stock Number 029-005-00014-1), U.S. Government Printing Office, Washington, DC 20402. The prime contractor is responsible for the submission of copies of payrolls by all subcontractors. (B) Each payroll submitted shall be accompanied by a "Statement of Compliance," signed by the contractor or subcontractor or his or her agent who pays or supervises the payment of the persons employed under the contract and shall certify the following: (1) That the payroll for the payroll period contains the information required to be maintained under section 5.5(a)(3)(i) of Regulations, 29 CFR part 5 and that such information is correct and complete; (2) That each laborer or mechanic (including each helper, apprentice, and trainee) employed on the contract during the payroll period has been paid the full weekly wages earned, without rebate, either directly or indirectly, and that no deductions have been made either directly or indirectly from the full wages earned, other than permissible deductions as set forth in Regulations, 29 CFR part 3; (3) That each laborer or mechanic has been paid not less than the applicable wage rates and fringe benefits or cash equivalents for the classification of work performed, as specified in the applicable wage determination incorporated into the contract. (C) The weekly submission of a properly executed certification set forth on the reverse side of Optional Form WH-347 shall satisfy the requirement for submission of the "Statement of Compliance" required by paragraph (a)(3)(ii)(B) of this section. Exhibit C-16 Exhibit C (D) The falsification of any of the above certifications may subject the contractor or subcontractor to civil or criminal prosecution under section 1001 of title 18 and section 231 of title 31 of the United States Code. (iii) The contractor or subcontractor shall make the records required under paragraph (a)(3)(i) of this section available for inspection, copying, or transcription by authorized representatives of the Federal Transit Administration or the Department of Labor, and shall permit such representatives to interview employees during working hours on the job. If the contractor or subcontractor fails to submit the required records or to make them available, the Federal agency may, after written notice to the contractor, sponsor, applicant, or owner, take such action as may be necessary to cause the suspension of any further payment, advance, or guarantee of funds. Furthermore, failure to submit the required records upon request or to make such records available may be grounds for debarment action pursuant to 29 CFR 5.12. (4) Apprentices and trainees - (i) Apprentices - Apprentices will be permitted to work at less than the predetermined rate for the work they performed when they are employed pursuant to and individually registered in a bona fide apprenticeship program registered with the U.S. Department of Labor, Employment and Training Administration, Bureau of Apprenticeship and Training, or with a State Apprenticeship Agency recognized by the Bureau, or if a person is employed in his or her first 90 days of probationary employment as an apprentice in such an apprenticeship program, who is not individually registered in the program, but who has been certified by the Bureau of Apprenticeship and Training or a State Apprenticeship Agency (where appropriate) to be eligible for probationary employment as an apprentice. The allowable ratio of apprentices to journeymen on the job site in any craft classification shall not be greater than the ratio permitted to the contractor as to the entire work force under the registered program. Any worker listed on a payroll at an apprentice wage rate, who is not registered or otherwise employed as stated above, shall be paid not less than the applicable wage rate on the wage determination for the classification of work actually performed. In addition, any apprentice performing work on the job site in excess of the ratio permitted under the registered program shall be paid not less than the applicable wage rate on the wage determination for the work actually performed. Where a contractor is performing construction on a project in a locality other than that in which its program is registered, the ratios and wage rates (expressed in percentages of the journeyman's hourly rate) specified in the contractor's or subcontractor's registered program shall be observed. Every apprentice must be paid at not less than the rate specified in the registered program for the apprentice's level of progress, expressed as a percentage of the journeymen hourly rate specified in the applicable wage determination. Apprentices shall be paid fringe benefits in accordance with the provisions of the apprenticeship program. If the apprenticeship program does not specify fringe benefits, apprentices must be paid the full amount of fringe benefits listed on the wage determination for the applicable classification. If the Administrator of the Wage and Hour Division of the U.S. Department of Labor determines that a different practice prevails for the applicable apprentice classification, fringes shall be paid in accordance with that determination. In the event the Bureau of Apprenticeship and Exhibit C-17 Exhibit C Training, or a State Apprenticeship Agency recognized by the Bureau, withdraws approval of an apprenticeship program, the contractor will no longer be permitted to utilize apprentices at less than the applicable predetermined rate for the work performed until an acceptable program is approved. (ii) Trainees - Except as provided in 29 CFR 5.16, trainees will not be permitted to work at less than the predetermined rate for the work performed unless they are employed pursuant to and individually registered in a program which has received prior approval, evidenced by formal certification by the U.S. Department of Labor, Employment and Training Administration. The ratio of trainees to journeymen on the job site shall not be greater than permitted under the plan approved by the Employment and Training Administration. Every trainee must be paid at not less than the rate specified in the approved program for the trainee's level of progress, expressed as a percentage of the journeyman hourly rate specified in the applicable wage determination. Trainees shall be paid fringe benefits in accordance with the provisions of the trainee program. If the trainee program does not mention fringe benefits, trainees shall be paid the full amount of fringe benefits listed on the wage determination unless the Administrator of the Wage and Hour Division determines that there is an apprenticeship program associated with the corresponding journeyman wage rate on the wage determination which provides for less than full fringe benefits for apprentices. Any employee listed on the payroll at a trainee rate who is not registered and participating in a training plan approved by the Employment and Training Administration shall be paid not less than the applicable wage rate on the wage determination for the classification of work actually performed. In addition, any trainee performing work on the job site in excess of the ratio permitted under the registered program shall be paid not less than the applicable wage rate on the wage determination for the work actually performed. In the event the Employment and Training Administration withdraws approval of a training program, the contractor will no longer be permitted to utilize trainees at less than the applicable predetermined rate for the work performed until an acceptable program is approved. (iii) Equal employment opportunity - The utilization of apprentices, trainees and journeymen under this part shall be in conformity with the equal employment opportunity requirements of Executive Order 11246, as amended, and 29 CFR part 30. (5) Compliance with Copeland Act requirements - The contractor shall comply with the requirements of 29 CFR Part 3, which are incorporated by reference in this contract. (6) Subcontracts - The contractor or subcontractor shall insert in any subcontracts the clauses contained in 29 CFR 5.5(a)(1) through (10) and such other clauses as the Federal Transit Administration may by appropriate instructions require, and also a clause requiring the subcontractors to include these clauses in any lower tier subcontracts. The prime contractor shall be responsible for the compliance by any subcontractor or lower tier subcontractor with all the contract clauses in 29 CFR 5.5. Exhibit C-18 Exhibit C (7) Contract termination: debarment - A breach of the contract clauses in 29 CFR 5.5 may be grounds for termination of the contract, and for debarment as a contractor and a subcontractor as provided in 29 CFR 5.12. (8) Compliance with Davis-Bacon and Related Act requirements - All rulings and interpretations of the Davis-Bacon and Related Acts contained in 29 CFR parts 1, 3, and 5 are herein incorporated by reference in this contract. (9) Disputes concerning labor standards - Disputes arising out of the labor standards provisions of this contract shall not be subject to the general disputes clause of this contract. Such disputes shall be resolved in accordance with the procedures of the Department of Labor set forth in 29 CFR parts 5, 6, and 7. Disputes within the meaning of this clause include disputes between the contractor (or any of its subcontractors) and the contracting agency, the U.S. Department of Labor, or the employees or their representatives. (10) Certification of eligibility - (i) By entering into this contract, the contractor certifies that neither it (nor he or she) nor any person or firm who has an interest in the contractor's firm is a person or firm ineligible to be awarded Government contracts by virtue of section 3(a) of the Davis-Bacon Act or 29 CFR 5.12(a)(1). (ii) No part of this contract shall be subcontracted to any person or firm ineligible for award of a Government contract by virtue of section 3(a) of the Davis-Bacon Act or 29 CFR 5.12(a)(1). (iii) The penalty for making false statements is prescribed in the U.S. Criminal Code, 18 U.S.C. 1001. ENVIRONMENTAL, RESOURCE, ENERGY PROTECTION, CONSERVATION, AND SAFETY REQUIREMENTS 1.17 Energy Conservation 42 U.S.C. § 6321 et seq., 49 CFR Part 18 (a) The Contractor agrees to comply with mandatory standards and policies relating to energy efficiency which are contained in the state energy conservation plan issued in compliance with the Energy Policy and Conservation Act. (b) The Contractor agrees to include the above clause in each third party subcontract financed in whole or in part with Federal assistance provided by FTA. It is further agreed that the clause shall not be modified, except to identify the subcontractor who will be subject to its provisions. 1.18 Clean Air 42 U.S.C. § 7401 et seq., 40 CFR 15.61, 49 CFR Part 18 The Contractor agrees to comply with all applicable standards, orders or regulations issued pursuant to the Clean Air Act, as amended, 42 U.S.C. §§ 7401 et seq. The Exhibit C-19 Exhibit C Contractor agrees to report each violation to the Purchaser and understands and agrees that the Purchaser will, in turn, report each violation as required to assure notification to FTA and the appropriate EPA Regional Office. The Contractor also agrees to include these requirements in each subcontract exceeding $100,000 financed in whole or in part with Federal assistance provided by FTA. 1.19 Clean Water 33 U.S.C. 1251 The Contractor agrees to comply with all applicable standards, orders or regulations issued pursuant to the Federal Water Pollution Control Act, as amended, 33 U.S.C. 1251 et seq. The Contractor agrees to report each violation to the Purchaser and understands and agrees that the Purchaser will, in turn, report each violation as required to assure notification to FTA and the appropriate EPA Regional Office. The Contractor also agrees to include these requirements in each subcontract exceeding $100,000 financed in whole or in part with Federal assistance provided by FTA. 1.20 Air Pollution, 40 CFR Parts 84, 85, 86, and 600, Vehicle Purchases In submitting its bid and executing a contract, Contractor assures that facilities or equipment (including motor vehicles) furnished, constructed or improved under the contract are or will be designed and equipped to limit air pollution as provided in accordance with EPA regulations as contained in 40 CFR Parts 84, 85, and 86 (Control of Air Pollution from Motor Vehicles and Engines) and 40 CFR Part 600 (Fuel Economy of Motor Vehicles) and all other applicable standards. For vehicle purchases the successful bidder may be required to submit Certification to CCB that the governing air pollution criteria has been met. This evidence and certification will be retained by CCB. 1.21 Federal Motor Vehicle Safety Standards (FMVSS), 49 CFR Part 500, Vehicle Purchases Contractor (whether manufacturer or dealer) certifies that the vehicles to be supplied under the contract shall conform to all applicable Federal Motor Vehicle Safety Standards of the U.S. Department of Transportation, National Highway Traffic Safety Administration, and are certified by installation of the required certification plate. 1.22 Bus Testing 49 U.S.C. 5318(e), 49 CFR Part 665 Contractor will comply with the regulations pertinent to New Vehicle Testing Requirements (49 CFR 655). New models and modified vehicles (as defined by the regulations) shall be certified to have been tested in accordance with the applicable regulations. If the vehicle is a model, which is not required to be tested, the contractor shall so certify. Bidders not certifying compliance with this requirement may be considered non-responsive. Bidders will be required to submit test results as a part of Exhibit C-20 Exhibit C their bid package, if available at the time bid documents are submitted. Final test results shall be required prior to award of a contract. 1.23 Recycled Products 42 U.S.C. § 6962, 40 CFR Part 247, Executive Order 12873 The Contractor agrees to comply with all the requirements of Section 6002 of the Resource Conservation and Recovery Act (RCRA), as amended (42 U.S.C. 6962), including but not limited to the regulatory provisions of 40 CFR Part 247, and Executive Order 12873, as they apply to the procurement of the items designated in Subpart B of 40 CFR Part 247 1.24 Seismic Safety Requirements 42 U.S.C. 7701 et seq., 49 CFR Part 41 The Contractor agrees that any new building or addition to an existing building will be designed and constructed in accordance with the standards for Seismic Safety required in Department of Transportation Seismic Safety Regulations 49 CFR Part 41 and will certify to compliance to the extent required by the regulation. The Contractor also agrees to ensure that all work performed under this contract including work performed by a subcontractor is in compliance with the standards required by the Seismic Safety Regulations and the certification of compliance issued on the project. OTHER STATUTORY REQUIREMENTS 1.25 Buy America Provisions 49 U.S.C. § 5323(j), 49 CFR Part 661 The Contractor agrees to comply with 49 U.S.C. 5323(j) and 49 CFR Part 661, which provide that Federal funds may not be obligated unless steel, iron, and manufactured products used in FTA-funded projects are produced in the United States, unless a waiver has been granted by FTA or the product is subject to a general waiver. General waivers are listed in 49 CFR 661.7. Separate requirements for rolling stock are set out at 5323(j)(2)(C) and 49 CFR 661.11. Rolling stock not subject to a general waiver must be manufactured in the United States and have a 60 percent domestic content. a) A bidder or offeror must submit to CCB the Buy America certification (Attachment A Steel, Iron or Manufactured Products) with all bids on FTA-funded contracts, except those subject to a general waiver. Bids or offers that are not accompanied by a completed Buy America certification must be rejected as non-responsive. This requirement does not apply to lower tier subcontractors. 1.26 Buy America Provision: Buses, Rolling Stock and Associated Equipment 5323(j)(2)(C), 49 CFR 661.11 The Contractor agrees to comply with 5323(j)(2)(C) and 49 CFR 661.11, which provide that Federal funds may not be obligated unless buses, rolling stock and associated equipment used in FTA-funded projects are produced in the United States, unless a Exhibit C-21 Exhibit C waiver has been granted by FTA or the product is subject to a general waiver. Rolling stock not subject to a general waiver must be manufactured in the United States and have a 60 percent domestic content. A bidder or offeror must submit to CCB the appropriate Buy America certification with all bids on FTA-funded contracts for buses, rolling stock or associated equipment, except those subject to a general waiver. Bids or offers that are not accompanied by a completed Buy America certification must be rejected as non-responsive. This requirement does not apply to lower tier subcontractors. 1.27 Cargo Preference: Use of United States Flag Vessels 46 U.S.C. § 1241, 46 CFR, Part 381 The Contractor agrees: a) to use privately owned United States-Flag commercial vessels to ship at least 50 percent of the gross tonnage (computed separately for dry bulk carriers, dry cargo liners, and tankers) involved, whenever shipping any equipment, material, or commodities pursuant to the underlying contract to the extent such vessels are available at fair and reasonable rates for United States-Flag commercial vessels; b) to furnish within 20 working days following the date of loading for shipments originating within the United States or within 30 working days following the date of loading for shipments originating outside the United States, a legible copy of a rated, “on-board” commercial ocean bill-of-lading in English for each shipment of cargo described in the preceding paragraph to the Division of National Cargo, Office of Market Development, Maritime Administration, Washington, DC 20590 and to the FTA recipient (through the contractor in the case of a subcontractor’s bill-of-lading.) c) to include these requirements in all subcontracts issued pursuant to this contract when the subcontract may involve the transport of equipment, material or commodities by ocean vessel. 1.28 “Fly America” Requirements 49 U.S.C. § 40118, 41 CFR Part 301-10 (Applies to any contract which involves transportation of persons or property by air between the U.S. and a place outside of the U.S.) The Contractor agrees to comply with 49 U.S.C. 40118 (the "Fly America" Act) in accordance with the General Services Administration's regulations at 41 CFR Part 30110, which provide that recipients and sub-recipients of Federal funds and their contractors are required to use U.S. Flag air carriers for U.S Government-financed international air travel and transportation of their personal effects or property, to the extent such service is available, unless travel by foreign air carrier is a matter of necessity, as defined by the Fly America Act. The Contractor shall submit, if a foreign air carrier was used, an appropriate certification or memorandum adequately explaining why service by a U.S. Flag air carrier was not available or why it was necessary to use a foreign air carrier and shall, in any event, provide a certificate of compliance with the Fly America requirements. The Contractor agrees to include the requirements of this section in all subcontracts that may involve international air transportation. 1.29 Pre-Award and Post Delivery Audits Exhibit C-22 Exhibit C 49 U.S.C. § 5323, 49 CFR Part 663 The Contractor agrees to comply with 49 U.S.C. § 5323(l) and FTA’s implementing regulation at 49 CFR Part 663 and to submit the following certifications: (1) Buy America Requirements: The Contractor shall complete and submit a declaration certifying either compliance or noncompliance with Buy America. If the Bidder/Offeror certifies compliance with Buy America, it shall submit documentation which lists a) component and subcomponent parts of the rolling stock to be purchased identified by manufacturer of the parts, their country of origin and costs; and b) the location of the final assembly point for the rolling stock, including a description of the activities that will take place at the final assembly point and the cost of final assembly. (2) Solicitation Specification Requirements: The Contractor shall submit evidence that it will be capable of meeting the bid specifications. (3) Federal Motor Vehicle Safety Standards (FMVSS): The Contractor shall submit: a) manufacturer’s FMVSS selfcertification sticker information that the vehicle complies with relevant FMVSS or b) manufacturer’s certified statement that the contracted buses will not be subject to FMVSS regulations. 1.30 Patent Rights 37 CFR Part 401, 40 CFR Parts 18 and 19 CCB's financial assistance contract with the U.S. Department of Transportation, Federal Transit Administration, requires that if any invention, improvement or discovery of CCB or any of its third party contractors is conceived or first actually reduced to practice in the course of or under this contract, which invention, improvement or discovery may be patentable under the laws of the United States of America or any foreign country, CCB shall immediately notify the FTA and provide a detailed report. The rights and responsibilities of CCB, Third Party contractors and the Government with respect to such invention, improvement, or discovery will be determined in accordance with applicable Federal laws, regulations, policies, and any waiver thereof. 1.31 Rights in Data and Copyrights (a) The term "subject data" as used in this section means recorded information, whether or not copyrighted, that is delivered or specified to be delivered under this Contract. The term includes graphic or pictorial delineation in media such as drawings or photographs, text in specifications or related performance or design-type documents; machine forms such as punched cards, magnetic tape, or computer memory printouts; and information retained in computer memory. Examples include, but are not limited to: computer software, engineering drawings and associated lists, specifications, standards, process sheets, manuals, technical reports, catalog item identifications, and related information. The term does not include financial reports, cost analyses, and similar information incidental to Contract administration. (b) The following restrictions apply to all subject data first produced in the performance of this Contract: Exhibit C-23 Exhibit C (1) Except for its own internal use, Contractor may not publish or reproduce subject data in whole or in part, in any manner or form, nor may it authorize others to do so, without the written consent of the Government, until such time as the Government may have either released or approved the release of such data to the public; this restriction on publication, however, does not apply to Contracts with academic institutions. (2) As authorized by 49 CFR Section 18.34, the Government reserves a royalty-free non-exclusive and irrevocable license to reproduce, publish, or otherwise use, and to authorize others to use, for Federal Government purposes: (i) any subject data developed under a grant, cooperative agreement, sub grant, subagreement, or third-party contract, irrespective of whether a copyright has been obtained; and (ii) any rights of copyright to which a grant recipient, sub recipient, or a third-party contractor purchases ownership with federal assistance. (c) It is understood that, in addition to the rights set forth in section b)(2) above, in any project involving planning, research, development, or demonstration funded under the Federal Transit Act, as amended, FTA may make available to any FTA recipient, sub recipient, third party contractor, or third party subcontractor, either FTA's license in the copyright to the subject data derived under this Contract or a copy of the subject data first produced under this Contract. In the event that the project, which is the subject of this Contract, is not completed for any reason whatsoever, all data developed under the project shall become subject data as defined herein and shall be delivered as the Government may direct. This subsection, however, does not apply to adaptations of automatic data processing equipment or programs for CCB's use which costs are financed with capital funds under Sections 3, 9, 16, 18, or 25 of the Federal Transit Act, as amended, or Title 23 capital funds. (d) Unless prohibited by State law, the Contractor agrees to indemnify, save, and hold harmless CCB and the Government, their officers, agents, and employees acting within the scope of their official duties against any liability, including costs and expenses, resulting from any willful and intentional violation by the Contractor of proprietary rights, copyrights, or right of privacy, arising out of the publication, translation, reproduction, delivery, use, or disposition of any data furnished under this Contract. The Contractor shall not be required to indemnify CCB and the Government for any such liability arising out of the wrongful acts of employees or agents or CCB or the Government. (e) Nothing contained in this section on rights in data shall imply a license to the Government under any patent or be construed as affecting the scope of any license or other right otherwise granted to the Government under any patent. (f) The requirements of subsections b), c), and d) above do not apply to material furnished to the CCB by the Government and incorporated in the work carried out under Exhibit C-24 Exhibit C the Contract, provided that such incorporated material is identified by CCB at the time of delivery of such work. 1.32 Contracts Involving Federal Privacy Act Requirements 5 U.S.C. 552 (a) The Contractor agrees to comply with, and assures the compliance of its employees with, the information restrictions and other applicable requirements of the Privacy Act of 1974, 5 U.S.C. § 552a. Among other things, the Contractor agrees to obtain the express consent of the Federal Government before the Contractor or its employees operate a system of records on behalf of the Federal Government. The Contractor understands that the requirements of the Privacy Act, including the civil and criminal penalties for violation of that Act, apply to those individuals involved, and that failure to comply with the terms of the Privacy Act may result in termination of the underlying contract. (b) The Contractor also agrees to include these requirements in each subcontract to administer any system of records on behalf of the Federal Government financed in whole or in part with Federal assistance provided by FTA. BID SOLICITATION AND CONTRACT ADMINISTRATION 1.33 Bid/Proposal Protest Procedures 1. General - Protests may be made by prospective bidders or proposers whose direct economic interest would be affected by award of a contract or by failure to award a contract. CCB will consider all protests requested in a timely manner regarding the award of a contract, whether submitted before or after an award. All protests are to be submitted in writing to: Transportation Director, Culver CityBus 4343 Duquesne Avenue Culver City, CA 90232. Protest submissions should be concise, logically arranged, and clearly state the grounds for protest. A protest must include at least the following information: (a) Name, address, and telephone number of protestor; (b) Identification of contract solicitation number; (c) A detailed statement of the legal and factual grounds of the protest, including copies of relevant documents; and (d) A statement as to what relief is requested. Protests must be submitted to CCB in accordance with these procedures and time requirements, must be complete and contain all issues that the protestor believes relevant. In the procedures outlined below, the Transportation Director is considered to be the Contracting Officer. Exhibit C-25 Exhibit C 2. Protests Before Bid/Proposal Opening - Bid protests alleging restrictive specifications or improprieties which are apparent prior to bid opening or receipt of proposals must be submitted in writing to the Contracting Officer at the address above and must be received at least seven (7) days prior to bid opening or closing date for receipt of bids or proposals. If the written protest is not received by the time specified, bids or proposals may be received and award made in the normal manner unless the Contracting Officer determines that remedial action is required. Oral protests not followed up by a written protest will be disregarded. The Contracting Officer may request additional information from the appealing party and information or response from other bidders, which shall be submitted to the Contracting Officer not less than ten (10) days after the date of CCB's request. So far as practicable, appeals will be decided based on the written appeal, information and written response submitted by the appealing party and other bidders. In failure of any party to timely respond to a request for information, it may be deemed by CCB that such party does not desire to participate in the proceeding, does not contest the matter, or does not desire to submit a response, and in such a case, the protest will proceed and will not be delayed due to the lack of a response. Upon receipt and review of written submissions and any independent evaluation deemed appropriate by CCB, the Contracting Officer shall either (a) render a decision, or (b) at the sole election of the Contracting Officer, conduct an informal hearing at which the interested parties will be afforded opportunity to present their respective positions and facts, documents, justification, and technical information in support thereof. Parties may, but are not required to, be represented by counsel at the informal hearing, which will not be subject to formal rules of evidence or procedures. Following the informal hearing, if one is held, the Contracting Officer will render a decision, which shall be final, and notify all interested parties thereof in writing but no later than ten (10) days from the date of informal hearing. 3. Protests After Bid Opening/Prior to Award - Bid protests against the making of an award by CCB must be submitted in writing to the Contracting Officer and received within seven (7) days of the award by CCB. Notice of the protest and the basis therefore will be given to all bidders or proposers. In addition, when a protest against the making of an award by CCB is received and it is determined to withhold the award pending disposition of the protest, the bidders or proposers whose bids or proposals might become eligible for award shall be requested, before expiration of the time for acceptance, to extend or to withdraw the bid. Where a written protest against the making of an award is received in the time period specified, award will not be made prior to seven (7) days after resolution of the protest unless CCB determines that: (a) The items to be purchased are urgently required; (b) Delivery or performance will be unduly delayed by failure to make award promptly; or (c) Failure to make award will otherwise cause undue harm to CCB or the federal government. Exhibit C-26 Exhibit C 4. Protests After Award - In instances where the award has been made, the Contractor shall be furnished with the notice of protest and the basis therefore. If the contractor has not executed the contract as of the date the protest is received by CCB the execution of the contract will not be made prior to seven (7) days after resolution of the protest unless CCB determines that: (a) The items to be purchased are urgently required; (b) Delivery or performance will be unduly delayed by failure to make award promptly; or (c) Failure to make award will otherwise cause undue harm to CCB or the federal government. 5. Protests to Federal Transit Administration (FTA) - Under certain limited circumstances, an interested party may protest to the FTA the award of a contract pursuant to an FTA grant. FTA's review of any such protest will be limited to: (a) Alleged failure by CCB to have written protest procedures or alleged failure to follow such procedures, or (b) Alleged violations of specific federal requirement that provides an applicable complaint procedure shall be submitted and processed in accordance with that federal regulation. Protestors shall file a protest with FTA not later than five (5) working days after a final decision of CCB's Contracting Officer is rendered under the CCB protest procedure. In instances where the protestor alleges that CCB failed to make a final determination on the protest, the protestor shall file a complaint with FTA no later than five (5) federal working days after the protestor knew or should have known of CCB's failure to render a final determination in the protest. 6. Submission of Protest to FTA - Protests submitted to FTA should be submitted to the FTA Region IX Office in Los Angeles with a concurrent copy to CCB. The protest filed with FTA shall: (a) Include the name and address of the protestor; (b) Identify the CCB project number and the number of the contract solicitation; (c) Contain a statement of the grounds for protest and any supporting documentation. This should detail the alleged failure to follow CCB’s protest procedures, or the alleged failure to have procedures, and be fully supported to the extent possible; and (d) Include a copy of the local protest filed with CCB and a copy of CCB’s decision, if any. Exhibit C-27 Exhibit C 1.34 Bonding Requirements (Construction and Non-Construction) Bid Bond Requirements (Construction): (a) Bid Security: A Bid Bond must be issued by a fully qualified surety company acceptable to CCB and listed as a company currently authorized under 31 CFR, Part 223 as possessing a Certificate of Authority as described there under. (b) Rights Reserved: In submitting this Bid, it is understood and agreed by bidder that the right is reserved by CCB to reject any and all bids, or part of any bid, and it is agreed that the Bid may not be withdrawn for a period of ninety (90) days subsequent to the opening of bids, without the written consent of CCB. It is also understood and agreed that if the undersigned bidder should withdraw any part or all of his bid within [ninety (90)] days after the bid opening without the written consent of CCB, shall refuse or be unable to enter into this Contract, as provided above, or refuse or be unable to furnish adequate and acceptable Performance Bonds and Labor and Material Payments Bonds, as provided above, or refuse or be unable to furnish adequate and acceptable insurance, as provided above, he shall forfeit his bid security to the extent of CCB’s damages occasioned by such withdrawal, or refusal, or inability to enter into an agreement, or provide adequate security therefore. It is further understood and agreed that to the extent the defaulting bidder's Bid Bond, Certified Check, Cashier's Check, Treasurer's Check, and/or Official Bank Check (excluding any income generated thereby which has been retained by CCB as provided in the Instructions to Bidders shall prove inadequate to fully recompense CCB for the damages occasioned by default, then the undersigned bidder agrees to indemnify CCB and pay over to CCB the difference between the bid security and CCB’s total damages, so as to make CCB whole. The undersigned understands that any material alteration of any of the above or any of the material contained on this form, other than that requested will render the bid unresponsive. Performance and Payment Bonding Requirements (Construction) The Contractor shall be required to obtain performance and payment bonds as follows: (a) Performance bonds (1) The penal amount of performance bonds shall be 100 percent of the original contract price, unless CCB determines that a lesser amount would be adequate for the protection of CCB. (2) CCB may require additional performance bond protection when a contract price is increased. The increase in protection shall generally equal 100 percent of the increase Exhibit C-28 Exhibit C in contract price. CCB may secure additional protection by directing the Contractor to increase the penal amount of the existing bond or to obtain an additional bond. (b) Payment bonds (1) The penal amount of the payment bonds shall equal: i. Fifty percent of the contract price if the contract price is not more than $1 million. ii Forty percent of the contract price if the contract price is more than $1 million but not more than $5 million; or iii Two and one half million if the contract price is more than $5 million. If the original contract price is $5 million or less, CCB may require additional protection as required by subparagraph 1 if the contract price is increased. 1.35 Drug and Alcohol Testing 49 U.S.C. § 5331, 49 CFR Parts 653 and 654 Option 1: The Contractor agrees to participate in CCB’s drug and alcohol program established in compliance with 49 CFR 653 and 654. Option 2: The Contractor agrees to establish and implement a drug and alcohol testing program that complies with 49 CFR Parts 653 and 654, produce any documentation necessary to establish its compliance with Parts 653 and 654, and permit any authorized representative of the United States Department of Transportation or its operating administrations, the State Oversight Agency of California, or CCB, to inspect the facilities and records associated with the implementation of the drug and alcohol testing program as required under 49 CFR Parts 653 and 654 and review the testing process. The contractor agrees further to certify annually its compliance with Parts 653 and 654 before (insert date) and to submit the Management Information System (MIS) reports before (insert date) before March 15) to: CCB’s Project Manager 4343 Duquesne Avenue Culver City, CA 90232. To certify compliance the contractor shall use the "Substance Abuse Certifications" in the "Annual List of Certifications and Assurances for Federal Transit Administration Grants and Cooperative Agreements," which is published annually in the Federal Register. Option 3: The Contractor agrees to establish and implement a drug and alcohol testing program that complies with 49 CFR Parts 653 and 654, produce any documentation necessary to establish its compliance with Parts 653 and 654, and permit any authorized representative of the United States Department of Transportation or its operating administrations or CCB, to inspect the facilities and records associated with the implementation of the drug and alcohol testing program as required under 49 CFR Parts Exhibit C-29 Exhibit C 653 and 654 and review the testing process. The contractor agrees further to certify annually its compliance with Parts 653 and 654 before (insert date) and to submit the Management Information System (MIS) reports before (insert date) to CCB’s Project Manager, 4343 Duquesne Avenue, Culver City, CA 90232. To certify compliance the contractor shall use the "Substance Abuse Certifications" in the "Annual List of Certifications and Assurances for Federal Transit Administration Grants and Cooperative Agreements," which is published annually in the Federal Register. The Contractor agrees further to [Select a, b, or c] (a) submit before (insert date or upon request) a copy of the Policy Statement developed to implement its drug and alcohol testing program; OR (b) adopt (insert title of the Policy Statement the recipient wishes the contractor to use) as its policy statement as required under 49 CFR 653 and 654; OR (c) submit for review and approval before ( insert date or upon request) a copy of its Policy Statement developed to implement its drug and alcohol testing program. In addition, the contractor agrees to: (to be determined by the recipient, but may address areas such as: the selection of the certified laboratory, substance abuse professional, or Medical Review Officer, or the use of a consortium). Exhibit C-30 Exhibit C ATTACHMENT A BUY AMERICA CERTIFICATION Certificate Compliance of The contractor agrees to comply with 49 U.S.C. 5323(j) and 49 CFR Part 661, which provide that Federal funds may not be obligated unless steel, iron, and manufactured products used in FTA-funded projects are produced in the United States, unless a waiver has been granted by FTA or the product is subject to a general waiver. General waivers are listed in 49 CFR 661.7, and include final assembly in the United States for 15 passenger vans and 15 passenger wagons produced by Chrysler Corporation, microcomputer equipment, software, and small purchases (currently less than $100,000) made with capital, operating, or planning funds. Separate requirements for rolling stock are set out at 5323(j)(2)(C) and 49 CFR 661.11. Rolling stock not subject to a general waiver must be manufactured in the United States and have a 60 percent domestic content. A bidder or offeror must submit to the FTA recipient the appropriate Buy America certification (below) with all bids on FTA-funded contracts, except those subject to a general waiver. Bids or offers that are not accompanied by a completed Buy America certification must be rejected as nonresponsive. This requirement does not apply to lower tier subcontractors. Date: Signature: Company Name: Title: Certificate of Non-Compliance The bidder hereby certifies that it cannot comply with the requirements of 49 U.S.C. Section 5323(j)(2)(C) and Section 165(b)(3) of the Surface Transportation Assistance Act of 1982, as amended, but may qualify for an exception to the requirements consistent with 49 U.S.C. Sections 5323(j)(2)(B) or (j)(2)(D), Sections 165(b)(2) or (b)(4) of the Surface Transportation Assistance Act, as amended, and regulations in 49 C.F.R. 661.7. Date: Signature: Company Name: Title: Exhibit C-31 Exhibit C ATTACHMENT B DEBARMENT AND SUSPENSION CERTIFICATION The Proposer certifies that neither it nor its principals as defined at 49 C.F.R. 29.105(p) is presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from participation in this transaction by any Federal department or agency. If the Proposer is unable to certify to the statement above, it shall attach an explanation, and indicate that it has done so, by placing an X in the following space: THE PROPOSER, , CERTIFIES OR AFFIRMS THE TRUTHFULNESS AND ACCURACY OF EACH STATEMENT OF ITS CERTIFICATION AND EXPLANATION, IF ANY. IN ADDITION, THE BIDDER OR OFFEROR UNDERSTANDS AND AGREES THAT THE PROVISIONS OF 31 U.S.C. 3801 ET SEQ. APPLY TO THIS CERTIFICATION AND EXPLANATION, IF ANY. Signature of the Proposer’s Authorized Official Name and Title of the Proposer’s Authorized Official Date Exhibit C-32 Exhibit C ATTACHMENT C LOBBYING CERTIFICATION The Proposer certifies, to the best its knowledge and belief, that: (1) No Federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned, to any person for influencing or attempting to influence an officer or employee of a Federal department or agency, a Member of the U.S. Congress, an officer or employee of the U.S. Congress, or an employee of a Member of the U.S. Congress in connection with the awarding of any Federal contract, the making of any Federal grant, the making of any Federal loan, the entering into of any cooperative agreement, and the extension, continuation, renewal, amendment, or modification thereof. (2) If any funds other than Federal appropriated funds have been paid or will be paid to any person for making lobbying contacts to an officer or employee of any agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with this Federal contract, grant, loan, or cooperative agreement, the undersigned shall complete and submit Standard Form--LLL, "Disclosure Form to Report Lobbying," in accordance with its instruction, as amended by "Government wide Guidance for New Restrictions on Lobbying," 61 Fed. Reg. 1413 (1/19/96). (3) The undersigned shall require that the language of this certification be included in the award documents for all sub-awards at all tiers (including subcontracts, sub-grants, and contracts under grants, loans, and cooperative agreements) and that all sub-recipients shall certify and disclose accordingly. This certification is a material representation of fact upon which reliance was placed when this transaction was made or entered into. Submission of this certification is a prerequisite for making or entering into this transaction imposed by 31, U.S.C. 1352 (as amended by the Lobbying Disclosure Act of 1995). Any person who fails to file the required certification shall be subject to a civil penalty of not less than $10,000 and not more than $100,000 for each such failure. THE PROPOSER, , CERTIFIES OR AFFIRMS THE TRUTHFULNESS AND ACCURACY OF EACH STATEMENT OF ITS CERTIFICATION AND DISCLOSURE, IF ANY. IN ADDITION, THE BIDDER OR OFFEROR UNDERSTANDS AND AGREES THAT THE PROVISIONS OF 31 U.S.C. 3801 ET SEQ. APPLY TO THIS CERTIFICATION AND DISCLOSURE, IF ANY. Signature of the Proposer’s Authorized Official Name and Title of the Proposer’s Authorized Official Date Exhibit C-33 Exhibit C ATTACHMENT D DBE CERTIFICATION I hereby certify that the Proposer has complied with the requirements of 49 CFR 26.49. Signature of the Proposer’s Authorized Official Name and Title of the Proposer’s Authorized Official Date Exhibit C-34 Exhibit C BUY AMERICA CERTIFICATION REQUIREMENT FOR PROCUREMENT OF BUSES, OTHER ROLLING STOCK AND ASSOCIATED EQUIPMENT Certificate of Compliance with 49 U.S.C. 5323(j)(2)(C). The bidder or offeror hereby certifies that it will comply with the requirements of 49 U.S.C. 5323(j)(2)(C) and the regulations of 49 CFR Part 661. Date Signature Company Name Title Certificate of Non-Compliance with 49 U.S.C. 5323(j)(2)(C) The bidder or offeror hereby certifies that it cannot comply with the requirements of 49 U.S.C. 5323(j)(2)(C), but may qualify for an exception pursuant to 49 U.S.C. 5323(j)(2)(B) or (j)(2)(D) and the regulations in 49 CFR 661.7. Date Signature Company Name Title Exhibit C-35 Cargo Preference - Use of United States-Flag Vessels The contractor agrees: a. to use privately owned United States-Flag commercial vessels to ship at least 50 percent of the gross tonnage (computed separately for dry bulk carriers, dry cargo liners, and tankers) involved, whenever shipping any equipment, material, or commodities pursuant to the underlying contract to the extent such vessels are available at fair and reasonable rates for United States-Flag commercial vessels; b. to furnish within 20 working days following the date of loading for shipments originating within the United States or within 30 working days following the date of leading for shipments originating outside the United States, a legible copy of a rated, "on-board" commercial ocean bill-of -lading in English for each shipment of cargo described in the preceding paragraph to the Division of National Cargo, Office of Market Development, Maritime Administration, Washington, DC 20590 and to the FTA recipient (through the contractor in the case of a subcontractor's bill-of-lading.) c. to include these requirements in all subcontracts issued pursuant to this contract when the subcontract may involve the transport of equipment, material, or commodities by ocean vessel. Pre-Award and Post-Delivery Audit Requirements for Contractor The Contractor agrees to comply with 49 U.S.C. § 5323(l) and FTA's implementing regulation at 49 C.F.R. Part 663 and to submit the following certifications: (1) Buy America Requirements: The Contractor shall complete and submit a declaration certifying either compliance or noncompliance with Buy America. If the Bidder/Offeror certifies compliance with Buy America, it shall submit documentation which lists 1) component and subcomponent parts of the rolling stock to be purchased identified by manufacturer of the parts, their country of origin and costs; and 2) the location of the final assembly point for the rolling stock, including a description of the activities that will take place at the final assembly point and the cost of final assembly. (2) Solicitation Specification Requirements: The Contractor shall submit evidence that it will be capable of meeting the bid specifications. (3) Federal Motor Vehicle Safety Standards (FMVSS): The Contractor shall submit 1) manufacturer's FMVSS self-certification sticker information that the vehicle complies with relevant FMVSS or 2) manufacturer's certified statement that the contracted buses will not be subject to FMVSS regulations. Signatures Print Name and Company, Date Exhibit C-36 Exhibit D - Price Sheet Item 1.1 1.1.1 1.1.2 1.1.3 1.1.4 1.2 A. B. C. C1 C2 C3 Description PROJECT MANAGEMENT PROJECT MANAGER SENIOR PROJECT ENGINEER PROJECT STAFF PROJECT MEETINGS ONSITE MEETINGS TELECONFERENCES DESIGN REVIEWS OTHER MEETINGS SYSTEM DELIVERABLES VOICE RADIO SUBSYSTEM CCB VOICE RADIO INTERFACE MISCELLANEOUS HARDWARE INSTALLATION HARDWARE FIELD INSTALLATION AND TEST DATA COMMUNICATIONS SYSTEM CELLULAR INTERFACE RADIO BASE STATION DATA CONTROLLER* ANTENNA COMBINING INSTALLATION HARDWARE REMOTE MONITORING FIELD INSTALLATION AND TEST RADIO/CELLULAR SWITCHING ONBOARD SYSTEM (60) VOICE RADIO INTERFACE CELLULAR DATA MODEM 800 MHZ DATA RADIO ONBOARD PROCESSOR MOBILE DATA TERMINAL RAIL MOUNT FOR MDT IN OLDER BUSES MOBILE GATEWAY ROUTER* SAS SWITCH GLOBAL POSITIONING SATELLITE (GPS) RECEIVER ANTENNA DIFFERENTIAL/WAAS CORRECTION DEAD RECKONING EQUIPMENT AUTOMATIC PASSENGER COUNTERS INTERFACE AUTOMATIC PASSENGER COUNTERS INTERFACE OPTION: NEW APC SENSORS AUTOMATIC VOICE ANNUNCIATION INTERFACE AVA HARDWARE LED VARIABLE MESSAGE SIGNS INTERFACE PA SYSTEM INTERFACE INTERFACE WITH VIDEO SYSTEM FOR VIDEO TRANSFER Qty. Unit Labor Rate Unit Price Matl. Unit Equip. Unit Labor LS LS LS LS LS LS LS LS LS LS LS 1 LS EA EA EA LS LS LS LS 60 60 60 60 60 26 EA EA EA EA EA EA 60 60 60 EA EA EA 60 60 EA EA 60 EA 60 EA 60 EA 60 120 EA EA 60 60 EA EA Exhibit D-1 Extended Price Material Equip. Subtotal Labor Extended Option Price Material Equip. Subtotal C4 C5 D. INTERFACE TO EXISTING ON BUS SYSTEMS OPTION: UP TO 25 ADDITIONAL INSTALLED AND TESTED ON-BUS SYSTEMS TRANSIT FACILITY EQUIPMENT SERVERS (HARDWARE) SBS LAN HARDWARE CENTRAL ELECTRONICS INSTALLATION DISPATCH WORKSTATIONS MONITORING WORKSTATION AVA EDITOR WORKSTATION* BSP DATABASE EDITOR WORKSTATION* DIGITAL VOICE RECORDER HEADSETS OPTION: WIRELESS HEADSETS OPTION: PRINTER OPTION: CONTRACTOR HOSTED COMPUTER SUBSYSTEM AND SBS SOFTWARE E F G UNINTERRUPTIBLE POWER SUPPLY INSTALLATION AND TEST INSTALLATION HARDWARE FACTORY ACCEPTANCE TEST FIELD INSTALLATION AND TEST REMOTE MONITORING YARD SUBSYSTEM SERVER/WORKSTATION SBS LAN INTERFACE WIRELESS LAN ACCESS POINT(S) CABLING FIELD INSTALLATION AND TEST ROAD SUPERVISOR VEHICLE SUBSYSTEMS (4) VOICE RADIO INTERFACE CELLULAR DATA MODEM 800 MHZ DATA RADIO ONBOARD PROCESSOR* MOBILE DATA COMPUTER (MDC) MOBILE GATEWAY ROUTER* GPS RECEIVER POWER SUPPLY MOUNTING HARDWARE INSTALLATION AND TEST OPTION: MDC -- TABLET INSTEAD OF RUGGEDIZED LAPTOP OPTION: ADDITIONAL INSTALLED SYSTEM SUPERVISOR VEHICLE SUBSYSTEMS CELLULAR DATA MODEM GPS RECEIVER POWER SUPPLY MOUNTING HARDWARE OPTION: MOBILE VOICE RADIO 60 EA 25 EA 3 4 1 1 EA EA EA LS EA EA EA EA 1 10 10 EA EA EA 1 EA LS LS LS EA LS LS LS 1 1 EA EA EA EA LS 4 4 4 4 4 4 4 4 4 4 4 EA EA EA EA EA EA EA EA EA LS EA 1 EA 11 11 11 11 11 EA EA EA EA EA Exhibit D-2 H INSTALLATION AND TEST OPTION: UP TO 5 INSTALLED AND TESTED SYSTEMS OPTION: UP TO 3 INSTALLED AND TESTED SYSTEMS ON DIAL A RIDE VEHICLES NCCB TRAVELER INFORMATION SUBSYSTEM TIME OF ARRIVAL PREDICTION MODULE WEBSITE DEVELOPMENT IVR DEVELOPMENT NCCB DATABASES SOLAR POWERED 2 LINE LED DISPLAY SIGNS SOLAR POWERED OUTDOOR LCD SIGN AC POWERED INDOOR LCD SIGN 11 5 LS EA 3 EA LS 66 LS LS LS EA 1 EA 2 EA OPTION: ADVERTISEMENTS ON LCD SIGNS COMMUNICATION LINK INSTALLATION AND TEST WEBSITE OPTION: 10 YEAR WEB HOSTING AND MAINTENANCE OPTION: TRIP PLANNER ON WEBSITE OPTION: INDICATION IF BUS HAS NOT DEPARTED ITS ORIGINATING TERMINAL OPTION: DISPLAY OF MAP OF THE STOPS AND SCHEDULE FOR EACH LINE TEXT MESSAGE RESPONSE SYSTEM OPTION: MOBILE APP DEVELOPMENT INTERACTIVE VOICE RESPONSE SYSTEM OPTION: IVR LOGGING CONNECTION TO TELEPHONE RECEPTIONIST OPTION: AUTOMATIC CONNECTION TO TELEPHONE RECEPTIONIST OPTION: MORE DETAILED IVR INSTRUCTIONS OPTION: STATIC ARRIVAL DISPLAY FOR FUTURE TRAVEL OPTION: AUTOMATED STOP IDENTIFICATION ASSISTANCE OPTION: SPANISH LANGUAGE CAPABILITY OPTION: TEXT TO SPEECH CAPABILITY OPTION: SPEECH RECOGNITION ENGLISH OPTION: SPEECH RECOGNITION SPANISH OPTION: AD PLAYBACK CAPABILITY FOR IVR OPTION: TTY/TDD CAPABILITY LS 69 69 EA LS LS LS LS LS LS LS LS LS LS LS LS LS LS LS LS LS LS LS LS LS Exhibit D-3 I J OPTION: UP TO 12 ADDITIONAL SOLAR POWERED POLE MOUNTED LED DISPLAY SIGNS OPTION: ADDITIONAL SOLAR POWERED POLE MOUNTED LCD DISPLAY SIGNS OPTION: QR CODE SEARCH AND POSTING OF QR CODES ON SIGN POSTS OPTION: SIGNS CAN DISPLAY SINGLE LINE OF TEXT USING BOTH LINES OF LEDS" BUS SIGNAL PRIORITY WIRELESS LAN RADIO BSP SOFTWARE BSP DATABASES SBS SOFTWARE AND DATA BASE 12 EA 1 EA 69 EA LS 60 EA LS LS OPERATING SYSTEM LICENSES LS COMMERCIAL AND THIRD PARTY SW LICENSES CAD SW LICENSE SOFTWARE REQUIREMENTS SPEC. BSP SOFTWARE DESIGN DESCRIPTION NCCB SOFTWARE DESIGN LS DESCRIPTION CAD SOFTWARE DESIGN DESCRIPTION GUI DEVELOPMENT LS EA EA EA EA CAD DATABASE DEVELOPMENT LS LS NCCB DATABASE DEVELOPMENT LS CAD DATABASE DEVELOPMENT LS INTERFACE TO CSCHED HASTUS DATA INTERFACE TO UFS FARE SYSTEM FOR SINGLE POINT LOGON TO SYSTEM BSP SOFTWARE DEVELOPMENT NCCB SOFTWARE DEVELOPMENT CAD SOFTWARE DEVELOPMENT NCCB REPORT DEVELOPMENT BSP REPORT DEVELOPMENT APC REPORT DEVELOPMENT CAD REPORT DEVELOPMENT GIS DEVELOPMENT AVA DEVELOPMENT AVA AUDIO RECORDING DEVELOPMENT OPTION: BUS LOCATION AND BUS ACTION IN YARD OPTION: OPERATOR ASSIGNMENT MODIFICATION OPTION: BUS ASSIGNMENT IN YARD INTERFACE TO UFS INTERFACE TO RIITS AND GO511 INTERFACE TO LADOT INTERFACE TO BIG BLUE BUS LS LS LS LS LS LS LS LS LS LS LS LS LS LS LS LS LS LS Exhibit D-4 K L M FTA CERTIFICATION FOR APC SUBSYSTEM OPTION: 1 YEAR APC MANUAL LINE COUNT DIAGNOSTIC AND TEST EQUIPMENT MOBILE TEST SETS MOBILE PROGRAMMING LAPTOP OPTION: FIXED RADIO PROGRAMMING LAPTOP MANUALS OPERATORS TRANSIT OPERATIONS SUPERVISORS DISPATCH CENTER USERS YARD SUBSYSTEM USERS ONBOARD EQUIPMENT MAINTENANCE STAFF ELECTRONIC SIGN HARDWARE MAINTENANCE APC OPERATIONS ANALYSTS WORKSTATION AND SERVER MAINTENANCE STAFF COMPUTER SYSTEMS ADMINISTRATION STAFF COMPUTER DATA ADMIN STAFF 1 1 EA EA 1 EA 150 10 LS LS 10 10 12 LS LS LS 5 LS 5 5 LS LS 5 LS 5 LS OPERATOR TRAIN THE TRAINER LS TRANSIT OPERATIONS SUPERVISORS YARD WORKSTATION USERS ONBOARD EQUIPMENT MAINTENANCE STAFF ELECTRONIC SIGN HARDWARE MAINTENANCE SYSTEM ADMIN DATA ADMIN APC OPERATIONS ANALYSTS MANAGERS BUS IN A BOX OPTION: 40 HRS FIELD TRAINING FOR OPERATIONS STAFF OPTION: 24 HRS FIELD TRAINING FOR ONBOARD EQUIPMENT MAINTENANCE STAFF LS SPARES MDT ONBOARD PROCESSOR OPTION: SPARE APC SENSORS iv COMPLETE ON-BUS SUBSYSTEMS FIXED RADIO EQUIPMENT* HEADQUARTERS EQUIPMENT HOST PROCESSOR HARDWARE vii LS TRAINING AND TRAINING TOOLS N. i ii iii v vi LS LAN HARDWARE DISPATCH CONSOLE PROCESSOR (1) LS LS LS 2 LS LS LS LS EA LS LS 6 6 12 EA EA EA 2 EA EA LS 1 EA Exhibit D-5 viii ix 1.2.16 1.2.17 1.2.18 1.2.19 A. B. C. D. E. F. G. 1.2.20 1.3 MONITOR (1) KVM SWITCH (1) INTERFACE CARDS BUS YARD EQUIPMENT WIRELESS LAN ACCESS POINT NCCB TRAVELER INFORMATION SYSTEM 1 1 EA EA EA 1 EA SOLAR POWERED LED DISPLAY SIGNS DISPLAY MONITORS COMMUNICATION LINK DESIGN SUBMITTALS PRELIMINARY DESIGN REVIEW FINAL DESIGN REVIEW BSP CDRLS AND DESIGN SUBMITTALS NCCB CDRLS AND DESIGN SUBMITTALS CAD CDRLS AND DESIGN SUBMITTALS AS-BUILT DOCUMENTATION (NOTE: SEE SEC 5.5) MONTHLY STATUS REPORTS (NOTE: SEE SEC 5.7.15) TESTS TEST PLANS/PROCEDURES AND TEST REPORTS EQUIPMENT ELEMENTS AND QA 4 EA 1 4 EA EA FACTORY ACCEPTANCE TEST WIRELESS DATA COVERAGE TEST ON BUS DEMO CORE SYSTEM FIRST ARTICLE ONBOARD FIRST ARTICLE BSP FIRST ARTICLE NCCB SIGN FIRST ARTICLE FINAL ACCEPTANCE TEST PROJECT CLOSE-OUT INITIAL SURVEY CORRECTIVE WORK FINAL SURVEY PERFORMANCE BOND QUALITY ASSURANCE PROGRAM PREPARE AND SUBMIT QA PLAN 1.4 SYSTEM SUPPORT PRIOR TO TOTAL SYSTEM ACCEPTANCE POST SYSTEM ACCEPTANCE TWO YEAR HARDWARE AND SOFTWARE MAINTENANCE/UPGRADES WARRANTY OPTION 1: POST SYSTEM ACCEPTANCE THIRD YEAR HARDWARE AND SOFTWARE MAINTENANCE/UPGRADES OPTION 2: POST SYSTEM ACCEPTANCE FOURTH YEAR HARDWARE AND SOFTWARE MAINTENANCE/UPGRADES LS LS LS LS LS LS LS LS LS LS LS LS LS LS LS LS LS LS LS LS EA LS LS LS LS Exhibit D-6 OPTION 3: POST SYSTEM ACCEPTANCE FIFTH YEAR HARDWARE AND SOFTWARE MAINTENANCE/UPGRADES WARRANTY LS TOTAL TAX TOTAL WITH TAX LS LS LS LS= Lump Sum EA= Each * if necessary Exhibit D-7 Exhibit E Contract No. _________________ CITY OF CULVER CITY STANDARD FORM CONTRACT WITH: ________________________________ FOR: ___________________________________________ THIS AGREEMENT is made and entered into by and between THE CITY OF CULVER CITY, a municipal corporation, hereinafter referred to as "City," and ______________________________, a (California corporation, partnership, sole proprietorship) hereinafter referred to as "Consultant." 1. CONSULTANT'S SERVICES. Consultant agrees to perform, during the term of this Agreement, the tasks, obligations, and services set forth in the "Scope of Service" attached to and incorporated into this Agreement as Exhibit "A.” 2. TERM OF AGREEMENT. The term of this Agreement shall be from the effective date pursuant to Section 27 of this Agreement and shall end upon (DATE CERTAIN OR SATISFACTORY COMPLETION OF THE WORK, AS REASONABLY DETERMINED BY CITY'S ________________________.) 3. PAYMENT FOR SERVICES. City shall pay for the services performed by Consultant pursuant to the terms of this Agreement, the compensation set forth in the "Schedule of Compensation" attached to and incorporated into this Agreement as Exhibit "B." The compensation shall be paid at the time and manner set forth in said Exhibit "B." 4. TIME FOR PERFORMANCE. Consultant shall not perform any work under this Agreement until (a) Consultant furnishes proof of insurance as required under Section 7 of this Agreement; and, (b) City gives Consultant a written and signed Notice to Proceed. 5. DESIGNATED REPRESENTATIVE(S). ____________________ shall be the designated Consultant Representative, and shall be responsible for job performance, negotiations, contractual matters, and coordination with the City. Consultant Representative shall actually perform, or provide immediate supervision of Consultant’s performance of, the Scope of Service. 6. HOLD HARMLESS. To the fullest extent permitted by law, Consultant shall indemnify, defend (at Consultant's sole expense, with legal counsel approved by City) and hold harmless the City of Culver City, members of its City Council, its boards and commissions, officers, agents, and Page 1 Exhibit E-1 Exhibit E employees (hereinafter, "Indemnitees"), from and against all loss, damage, cost, expense, liability, claims, demands, suits, attorneys' fees and judgments arising out of or in any manner related to this Agreement. This indemnification includes, but is not limited to, tort liability to a third person for bodily injury and property damage. Consultant agrees that this obligation to indemnify, defend and hold harmless extends to liability and/or claims arising from Indemnitees' active or passive negligence. Notwithstanding the foregoing, nothing herein shall be construed to require Consultant to indemnify an Indemnitee from any claim arising from the sole negligence or willful misconduct of that Indemnitee. The duty to defend referenced herein is wholly independent from the duty to indemnify, arises upon written notice by City to Consultant of a claim within the potential scope of this indemnification provision, and exists regardless of any determination of the ultimate liability of Consultant, City or any Indemnitee. 7. INSURANCE. Without limiting its obligations pursuant to Section 6 of this Agreement, the Consultant shall procure and maintain, at Consultant’s own cost and expense and for the duration of this Agreement, insurance coverage as set forth in "Insurance Requirements" attached to and incorporated into this Agreement as Exhibit "C.” 8. INDEPENDENT CONTRACTOR STATUS. City and Consultant agree that Consultant, in performing the services herein specified, shall act as an independent contractor and shall have control of all work and the manner in which it is performed. Consultant shall be free to contract for similar service to be performed for other employers while under contract with City. Consultant is not an agent or employee of City, and is not entitled to participate in any pension plan, insurance, bonus, worker’s compensation or similar benefits City provides for its employees. Consultant shall be responsible to pay and hold City harmless from any and all payroll and other taxes and interest thereon and penalties therefor which may become due as a result of services performed hereunder. 9. NON-APPROPRIATION OF FUNDS. Payment due and payable to Consultant for current services is within the current budget and within an available, unexhausted and unencumbered appropriation of City. In the event City has not appropriated sufficient funds for payment of Consultant services beyond the current fiscal year, this Agreement shall cover only those costs incurred up to the conclusion of the current fiscal year. 10. ASSIGNMENT. This Agreement is for the specific services with Consultant as set forth herein. Any attempt by Consultant to assign the benefits or burdens of this Agreement without written approval of City shall Page 2 Exhibit E-2 Exhibit E be prohibited and shall be null and void; except that Consultant may assign payments due under this Agreement to a financial institution. 11. RECORDS AND INSPECTIONS. Consultant shall maintain full and accurate records with respect to all services and matters covered under this Agreement. City shall have free access at all reasonable times to such records, and the right to examine and audit the same and to make transcripts therefrom, and to inspect all program data, documents, proceedings and activities. Consultant shall maintain an up-to-date list of key personnel and telephone numbers for emergency contact after normal business hours. 12. OWNERSHIP OF CONSULTANT'S WORK PRODUCT. City shall be the owner of any and all computations, plans, correspondence and/or other pertinent data, information, documents and computer media, including disks and other materials gathered or prepared by Consultant in performance of this Agreement, or at any earlier or later time when the same may be requested by City. Such work product shall be transmitted to City within ten (10) days after a written request therefor. Consultant may retain copies of such products. All written documents shall be provided to City in digital and in hard copy form. 13. NOTICES. All notices given or required to be given pursuant to this Agreement shall be in writing and may be given by personal delivery, facsimile, overnight delivery, or by U.S. Mail. All written notices or correspondence sent pursuant to this paragraph will be deemed given to a party on whichever date occurs first: The date of personal delivery; The date of transmission, if sent by facsimile (with proof of transmission); The next business day following deposit with an overnight mail carrier; The fifth day following deposit in the U.S. Mail, when sent by “first class mail.” Notice sent by U.S. Mail shall be addressed as follows: To City: City of Culver City Attention: _______________ 9770 Culver Boulevard Culver City, CA 90232-0507 To Consultant: ______________________ ______________________ ______________________ ______________________ Page 3 Exhibit E-3 Exhibit E 14. TAXPAYER IDENTIFICATION NUMBER. Consultant shall provide City with a complete Request for Taxpayer Identification Number ("TIN") and Certification, Form W-9, as issued by the Internal Revenue Service. 15. PERMITS AND LICENSES. Consultant, at its sole expense, shall obtain and maintain during the term of this Agreement, all appropriate permits, licenses, and certificates that may be required in connection with the performance of services under this Agreement including, but not limited to, a Culver City business tax certificate. 16. APPLICABLE LAWS, CODES AND REGULATIONS. Consultant shall perform all work in accordance with all applicable laws, codes and regulations required by all authorities having jurisdiction over such work. 17. PURCHASES OF SUPPLIES AND MATERIALS WITHIN CULVER CITY. For work performed, Consultant agrees to seek bids for supplies and materials from businesses located within the City of Culver City, with the intent to make purchases from these businesses if such purchases can be made at competitive prices. 18. RIGHT TO UTILIZE OTHERS. City reserves the right to utilize others to perform work similar to the services provided hereunder. 19. MODIFICATION OF AGREEMENT. This Agreement may not be modified, nor may any of the terms, provisions or conditions be modified or waived or otherwise affected, except by a written amendment signed by all parties hereto. 20. WAIVER. If at any time one party shall waive any term, provision or condition of this Agreement, either before or after any breach thereof, no party shall thereafter be deemed to have consented to any future failure of full performance hereunder. 21. COVENANTS AND CONDITIONS. Each term and each provision of this Agreement to be performed by Consultant shall be construed to be both a covenant and a condition. 22. RIGHT TO TERMINATE. City may terminate this Agreement at any time, with or without cause, in its sole discretion, with thirty-days’ (30-days’) written notice. 23. EFFECT OF TERMINATION. Upon termination as stated in Section 22 of this Agreement, City shall be liable to Consultant only for work satisfactorily performed by Consultant up to and including the date of termination of this Agreement, unless the termination is for cause, in which event Consultant need be compensated only to the extent required by law. 24. GOVERNING LAW. The terms of this Agreement shall be interpreted according to the laws of the State of California. If litigation arises out of Page 4 Exhibit E-4 Exhibit E this Agreement, then venue shall be in the Superior Court of Los Angeles County. 25. LITIGATION FEES. If litigation arises out of this Agreement for the performance thereof, then the court shall award costs and expenses, including attorney's fees, to the prevailing party. In awarding attorney's fees, the court shall not be bound by any court fee schedule but shall award the full amount of costs, expenses and attorney's fees paid or incurred in good faith. 26. INTEGRATED AGREEMENT. This Agreement represents the entire Agreement between City and Consultant regarding the subject matter hereof, and all preliminary negotiations and agreements are deemed a part of this Agreement. No verbal agreement or implied covenant shall be held to vary the provisions of this Agreement. This Agreement shall bind and inure to the benefit of the parties to this Agreement, and any subsequent successors and assigns. 27. EFFECTIVE DATE. The effective date of this Agreement is the date it is signed on behalf of City. This Agreement shall remain in full force and effect until amended or terminated; provided, that the indemnification and hold harmless provisions shall survive the termination. NAME OF CONSULTANT Dated:_______________ By________________________________ __________________________ Name ________________________ Title Dated:_______________ By________________________________ __________________________ Name ________________________ Title (Signatures continued on Page 6) Page 5 Exhibit E-5 Exhibit E (Signatures continued from Page 5) CITY OF CULVER CITY, CALIFORNIA Dated:_______________ APPROVED AS TO CONTENT: By_________________________________ John Nachbar City Manager APPROVED AS TO FORM: ______________________________________________________ Department Head Carol A. Schwab Title City Attorney Page 6 Exhibit E-6 Exhibit E Contract No. _____________________ EXHIBIT A CITY OF CULVER CITY AGREEMENT WITH:________________________________ FOR:_________________________________ SCOPE OF SERVICE This exhibit will provide a complete description of each work task to be completed pursuant to the Agreement. EXHIBIT A PAGE 1 of 1 Exhibit E-7 Exhibit E Contract No. __________________ EXHIBIT B CITY OF CULVER CITY AGREEMENT WITH: ____________________ FOR: _________________________________ SCHEDULE OF COMPENSATION 1. METHOD OF PAYMENT. Consultant’s fee schedule will be inserted. 2. BILLING. At the end of each calendar month in which services are performed or expenses are incurred under this Agreement, and prior to the 10th day of the following month, (or after satisfactory completion of the services) Consultant shall submit an invoice to the City at the following address: City of Culver City Attn:____________________________ 9770 Culver Boulevard Culver City, CA 90232-0507 The invoice submitted pursuant to this paragraph shall show the City Agreement Number, hours worked by each person who performed services during the billing period, the hourly rate of pay for each person who performed services, the dates on which the services were performed, a description of the services performed, actual out-of-pocket expenses incurred in the performance of the services, and such other information as City may reasonably require. 3. TIME OF PAYMENT. Payment to Consultant shall be made within thirty (30) days after submittal of Consultant’s invoice and approval by City, in accordance with City’s normal demand procedure. 4. MAXIMUM COMPENSATION. Maximum not-to-exceed amount of Agreement. EXHIBIT B PAGE 1 OF 1 Exhibit E-8 Exhibit E Contract No. EXHIBIT C CITY OF CULVER CITY AGREEMENT WITH: __________________________ FOR: __________________________________ INSURANCE REQUIREMENTS A. Policy Requirements. Contractor shall submit duly executed certificates of insurance for the following: 1. An occurrence based Commercial General Liability ("CGL") policy, at least as broad as ISO Form CG 0001, in the minimum amount of One Million Dollars ($1,000,000) each occurrence, with not less than Two Million Dollars ($2,000,000) in annual aggregate coverage. The CGL Policy shall have the following requirements: a. The policy shall provide coverage for personal injury, bodily injury, death, accident and property damage and advertising injury, as those terms are understood in the context of a CGL policy. The coverage shall not be excess or contributing with respect to City's self-insurance or any pooled risk arrangements; b. The policy shall provide $1,000,000 combined single limit coverage for owned, hired and non-owned automobile liability; c. The policy shall include coverage for liability undertaken by contract covering, to the maximum extent permitted by law. Contractor's obligation to indemnify the Indemnitees as required under Paragraph 6 of this agreement; d. The Policy shall not exclude coverage for Completed Operations or Hazards; and e. The City of Culver City, members of its City Council, its boards and commissions, officers, agents, and employees will be named as an additional insured in an endorsement to the policy, which shall be provided to the City and approved by the City Attorney. EXHIBIT C Page 1 of 2 Exhibit E-9 Exhibit E Contract No. 2. Reserved. 3. Reserved. 4. Workers' Compensation limits as required by the Labor Code of the State of California with Employers' Liability limits of One Million Dollars ($1,000,000.00) per accident, if the Agreement will have Contractor employees working within the City limits. B. Waiver by City. City may waive one or more of the coverages listed in Section A, above. This waiver must be express and in writing, and will only be made upon a showing by the Contractor that its operations in and with respect to City are not such as to impose liability within the scope of that particular coverage. C. Additional Insurance Requirements. 1. All insurance listed in Paragraph A shall be issued by companies licensed to do business in the State of California, with a claims paying ability rating of "BBB" or better by S&P (and the equivalent by any other Rating Agency) and a rating of A-:VII or better in the current Best's Insurance Reports; 2. Contractor shall provide City with at least thirty (30) days prior written notice of any modification, reduction or cancellation of any of the Policies required in Paragraph A, or a minimum of ten (10) days’ notice for cancellation due to non-payment. 3. City may increase the scope or dollar amount of coverage required under any of the policies described above, or may require different or additional coverages, upon prior written notice Contractor. EXHIBIT C Page 2 of 2 Exhibit E-10 Exhibit F FAITHFUL PERFORMANCE BOND KNOW ALL MEN BY THESE PRESENTS: that WHEREAS, the City of Culver City, in the County of Los Angeles, State of California, has awarded to: herein designated as the Principal, a contract for the construction of Culver City: SmartBus System Project in the City of Culver City, California, which contract is incorporated herein by this reference; and WHEREAS, said Principal is required under the terms of said contract to furnish a bond for the faithful performance of said contract; NOW, THEREFORE, WE as Principal and as Surety, are held and firmly bound unto the City of Culver City, hereinafter called the Owner in the sum of: ____________________________________________________________Dollars ($ _____) lawful money of the United States of America for payment of which sum well and truly to be made we bind ourselves, our heirs, executors, administrators and successors, jointly and severally, firmly by these presents. THE CONDITION OF THIS OBLIGATION is such that, if the hereby bound Principal, his or its heirs, executors, administrators, successors or assigns shall in all things stand to and abide by and well and truly keep and perform all the undertakings, terms, covenants, conditions and agreements in the said contract and any alteration thereof, made as therein provided, all within the time and in the manner therein designated and in all respects according to their true intent and meaning, then this obligation shall become null and void; otherwise, it shall be and remain in full force and effect. FURTHER, the said surety, for value received, hereby stipulates and agrees that no change, extension of time, alteration or modification of the contract documents or of the work to be performed thereunder, shall in any way affect its obligations on this bond, and it does hereby waive notice of any such change, extension of time, alteration or modification of the contract documents or of work to be performed thereunder. IN WITNESS WHEREOF, three (3) identical counterparts of this instrument, each of which shall for purposes be deemed an original thereof, have been duly executed by the Principal and Surety herein named on the day of , 20_ . The name and corporate seal of each corporate party being hereto affixed, and these presents duly signed by its undersigned representative pursuant to authority of its governing body. Principal By: Surety By: Exhibit F-1 Exhibit G Time for Completion and Liquidated Damages Total project timeframe is estimated to be 24 months; CCB estimates that Traveler Information System and the BSP portion of the project will commence in approximately month 18. Proposer shall specify project timeline and duration with proposal submission. Since this portion of the project will be co-funded by L.A. Metro, it will be important for the Proposer to meet the timeline for the installation and completion of the Traveler Information System and BSP portion of the Project. Liquidated damages apply to the Traveler Information System and Bus Signal Priority portion of the Project. Proposers are encouraged to ensure they are in direct communication with CCB, notwithstanding unforeseen delays in product delivery, services or technical requirements of meeting the specifications of this section and reaching mutual consensus, liquidated damages of $250/per-day will be implemented. It is hereby understood and mutually agreed, by and between the Proposer awarded the contract and the City, that the date of beginning and the time for completion as specified in the contract of work to be done hereunder are essential conditions of this contract; and it is further mutually understood and agreed that the work embraced in this contract shall be commenced on a date to be specified in the Notice to Proceed, (NTP) and shall be fully completed within 24 calendar months. Optional installations shall be subject of negotiation and may be exercised up to 5 years after NTP at the City’s discretion. The installation time is an important evaluation criteria. The Contractor agrees that said work shall be performed regularly, diligently, and uninterrupted so that the rate of progress will ensure full completion thereof within the time specified. It is expressly understood and agreed, by and between the Contractor and the City, that the time for the completion of the work described herein is a reasonable time for completion of the same, taking into consideration the average climatic range and usual industrial conditions prevailing in this locality. It is very important for the successful Proposer to meet the agreed upon Final Design Review (FDR), SBS Installations, and System Acceptance dates, within 45 days, as stipulated in this solicitation, the Proposer/Contractor does hereby agree, as a part consideration for the awarding of this contract, ensure that this timeframe will be adhere to. It is further agreed that time is of the essence of each and every portion of this Contract wherein a definite and certain length of time is fixed for the performance of any act whatsoever; and where under this Contract additional time is allowed for the completion of any work, the new time limit fixed by such extension shall be of the essence of this contract. However, the Proposer shall not be charged with liquidated damages or any excess cost where the City determines that the Contractor is without fault and the Contractor's reasons for the time extension are acceptable to the City; or, when the delay in completion of the work is due: To any preference, priority or allocation order duly issued by the Government; Exhibit G-1 Exhibit G To unforeseeable cause beyond the control and without the fault or negligence of the Contractor, including but not restricted to, acts of God, acts of the public enemy, acts of the City of Culver City, acts of another Contractor in the performance of a contract with City of Culver City, fires, floods, epidemics, quarantine restrictions, strikes, freight embargoes, and severe weather; and, To any delays of Subcontractors or suppliers occasioned by any of the causes specified above; provided that the Contractor shall, within ten (10) days from the beginning of such delay, unless the City of Culver City shall grant a further period of time prior to the date of final settlement of the contract, notify the City of Culver City Project Manager, in writing, of the cause of delay, which shall ascertain the facts and extent of the delay and notify the Contractor within a reasonable time of its decision in the matter. It is further agreed that Contractor's payment of, or agreement to pay, liquidated damages and the City’s acceptance of such payment or acceptance of the agreement to pay liquidated damages for any specific period of delay, shall in no way affect the City’s right to terminate the contract for default in any subsequent delay. ___________________________________________________________ Sign and print name, company and date as to your agreement Exhibit G-2