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Singapore | Technology Internet 21 April 2016 EQUITY RESEARCH GLOBAL Internet E-Commerce In ASEAN - Taking Off Key Takeaway The ASEAN market is expected to have 350mn internet users by 2018, the third large block of users after China and India. E-tailing is by far the largest opportunity for local players and is likely to be a US$30-40bn market by 2020. There are already six private companies in this space that are estimated to be valued at over US$1bn, but few in the listed space. We expect that to change over the next few years. Large Market, Significant Potential - Expect more listings. The Asean region represents the third large block of internet users in Asia, after China and India, with 250mn users currently and expected to rise to 350mn by 2018. The smartphone wave has been pivotal to rising internet penetration and growth of e-commerce with more than 50% of traffic and transactions in most segments now coming through mobile. Even though there are currently only three listed players in the internet/e-commerce space valued above US $100mn, there are at least six private companies that are reported to be valued over US $1bn. Funding activity in private markets first picked up in 2013 but has seen an acceleration in recent quarters with over US$1bn being raised in 2016 till date. We expect more listings over the next few years. Two markets stand out – Singapore, a developed economy and a good test market and Indonesia, which is potentially the largest market in the region. E-tailing US$30-40bn opportunity by 2020; travel, gaming, classifieds the other key segments. With Search and Social network segments being cornered by global players like Google, Facebook, Whatsapp and WeChat, e-tailing is by far the biggest opportunity for local players in the sector. It has also accounted for close to 70% of the fund flow into the sector. We estimate that the regional e-tailing market, which is currently likely to be close to US$10bn, will grow to US$30-40bn by 2020. There are a large number of local players, with Lazada, Tokopedia, Bukalapak, Qoo10 and Lelong being some of the largest. Amongst horizontal players, marketplace is the dominant model while many of the vertical players do inventory based selling. Cash on delivery and manual banking are dominant payment methods across most of the region. Logistics companies like SingPost are also likely to be significant beneficiaries of the e-tailing boom. Travel, classified and gaming are other key segments with notable local companies such as Grab, Traveloka, PropertyGuru, JobStreet, Garena and VNG. Indonesia and Vietnam appear to be the best suited markets for emergence of local players. Challenges around divergence between countries, regulations and logistics. We believe the key challenges to e-commerce/internet companies in the region are around 1) divergence in key areas across countries such as stage of development/income levels, languages, data connectivity infrastructure and extent of regulatory oversight. As a result unit economics can be different in different countries and it is often necessary to have significant local presence 2) regulatory hurdles particularly in Indonesia, Philippines and Vietnam, which rank low in the ease of doing business and 3) logistics related challenges, particularly outside of Singapore and Malaysia. Investment Ideas. Most of the listed e-commerce/internet players in the region are fairly small - only three, Xurpas (X PM; Gaming company in Philippines), iCarAsia (ICQ AU; Automobile classified) and Migme (MIG AU; Social networking app) are over US$100mn in market-cap but even these are well below US$1bn. Amongst the larger stocks, SingPost (SPPOST SP; 33% of revenues are related to e-commerce), Rocket Internet (RKET GR; Stakes in Lazada, Zalora, Carmudi and ZenRooms, Singapore Press Holdings (SPH SP; Owns a number of classified sites as well as stake in Qoo10) have material exposure to internet/e-commerce in the region. In Singapore, we expect rising online spend to positively impact logistics companies and telcos and negatively impact retailers. Arya Sen * Equity Analyst +91 22 4224 6122 [email protected] Abhijit Attavar § Equity Analyst +65 6551 3960 [email protected] Ranjeet Jaiswal * Equity Associate +91 22 4224 6114 [email protected] * Jefferies India Private Limited § Jefferies Singapore Limited MCI (P) 084/07/2015 Jefferies does and seeks to do business with companies covered in its research reports. As a result, investors should be aware that Jefferies may have a conflict of interest that could affect the objectivity of this report. Investors should consider this report as only a single factor in making their investment decision. Please see analyst certifications, important disclosure information, and information regarding the status of non-US analysts on pages 46 to 49 of this report. Technology Internet 21 April 2016 Focus Charts Exhibit 1: Smartphone wave has been pivotal to growth of Exhibit 2: Sharp increase in private market funding for the e-commerce in the region – over 50% of tx through mobile sector from 2013 – 2016YTD has been particularly strong Source: Rocket Internet Source: Jefferies, media reports Exhibit 3: E-tailing by far the largest opportunity for local players – has accounted for 68% of the funding Exhibit 4: Singapore, the favourite place to base the company; Indonesia, potentially the largest market Source: Jefferies, media reports Source: Jefferies, media reports Exhibit 5: The six “unicorns” so far in the region, as per media reports Exhibit 6: Singapore Press Holdings, Rocket Internet, SingPost some of the large listed market plays Source: Jefferies, media reports Source: Jefferies, Bloomberg page 2 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 Investment Ideas In Listed Market Exhibit 7: Listed companies in internet/e-commerce space in South East Asia S.No Company B'berg ticker Exchange Segment Description Mkt cap HQ (US$mn) Listing Countries Yr. 1 2 3 Xurpas iCarAsia Migme X PM ICQ AU MIG AU Philippines Australia Australia Philippines Malaysia Singapore 2014 2012 2001 Singapore, Philippines, Indonesia Malaysia, Thailand, Indonesia Singapore, Malaysia, Indonesia, Taiwan, Hong Kong, Australia JobStreet Ensogo Asiatravel MOL group JOBS MK E88 AU AST SP MOLG US Malaysia Australia Singapore US Gaming & Ent. Automobile classified Provides chat, microblogging etc. Recruitment classified Deals & discounts Online travel agent Payment Gateway 708 169 163 4 5 6 7 Gaming Classified Social Network Classified E-tailing Travel Payments 63 49 48 45 Malaysia Thailand Singapore Malaysia 2005 2013 2001 2014 Singapore, Malaysia, Philippines, Indonesia, Vietnam Singapore, Malaysia, Philippines, Indonesia, Thailand, Hong Kong, US Singapore, Malaysia, Indonesia, Thailand, Philippines, Hong Kong, China, UAE Singapore, Malaysia, Indonesia, Thailand, Philippines, India, Australia, NZ 8 9 Asiasoft Corp. AS TB Netccentric NCL AU Thailand Australia Gaming Advertising 28 28 Thailand Singapore 2008 2015 SEA (6),Cambodia, Burma Singapore, Malaysia, Australia, Philippines, Thailand, China, UK 10 Rev Asia Malaysia News & Ent. Online Gaming Digital Media advertisement Owns multiple news & entertainment website 18 Malaysia 2011 SEA(6) REV MK Source: Jefferies, Bloomberg Exhibit 8: Listed companies with some exposure to internet/e-commerce space in South East Asia S.No Company Ticker Exchange Mktcap (US$bn) Nature of exposure to ASEAN e-commerce 1 2 3 4 5 Singapore Press Holding Rocket Internet Matahari Department Store Singpost Mapletree Logistics SPH SP RKET GR LPPF IJ SPOST SP MLT SP Singapore Germany Indonesia Singapore Singapore 4.7 4.6 4.1 2.5 1.9 Acquired SgCarMart and owns many classified sites - ST Jobs, STProperty, STCars, STClassifieds etc. Stake in Qoo10 Investment in companies such as Lazada, Zalora, Foodpanda, Carmudi and Zen Rooms in South East Asia Invested US$500mn in own e-commerce venture Launched "SP ecommerce" as a full service end-to-end e-commerce logistic solution provider Owns warehouses across Asia including 3 countries of SEA (SG, MA, VI) 6 7 8 9 GD Express Thegiodidong Pos Malaysia WHA Warehouse GDX MK MWG VN POSM MK WHAPF TB Malaysia Vietnam Malaysia Thailand 0.6 0.5 0.4 0.3 Provides Logistic Services in Malaysia and Singapore. Plans to grow in e-commerce Logistics Mobile retail chain operator with online channel Launched e-Commerce Hub in Malaysia for providing logistic services to e-commerce companies Owns various warehouse in ASEAN countries Source: Jefferies, Bloomberg Exhibit 9: Impact of rising online spend across sectors in Singapore Company B’berg ticker Price (SGD) KDCREIT SP 1.09 NC 718 MCT SP 1.47 Hold 2,336 CT SP FCT SP 2.12 2.02 NC NC 5,603 1,370 Industrial/ Logistics Space AREIT Mapletree Logistics Aims AMP AREIT SP MLT SP AAREIT SP 2.50 1.03 1.35 Buy Buy Hold 4,973 1,904 640 Logistics and distribution Singapore Post SPOST SP 1.65 NC 2,500 Mass-market retailing Shen Siong SSG SP 0.87 NC 970 Telcos Singtel Starhub M1 ST SP STH SP M1 SP 3.95 3.34 2.48 Buy Underperform Hold 47,000 4,311 1,720 Data Center REITs Keppel DC REIT Retail Malls Mapletree Commercial Trust CapitaMall Trust Fraser Centerpoint Trust JEF Rating MCap (US$m) Impact Impact of E-commerce on industry/ sector Increased demand for data center space +ve -ve Higher online share of retail spend could adversely affect demand for store-fronts +ve Demand for modern warehousing/logistics assets could rise +ve Warehousing and last-mile delivery capability will become important -ve Increased competition from online marts +ve More data-traffic, mobile wallets could get more popular Source: Jefferies estimates, Bloomberg page 3 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 Table of Contents FOCUS CHARTS ............................................................................................................................ 2 INVESTMENT IDEAS IN LISTED MARKET ....................................................................................... 3 EXECUTIVE SUMMARY ................................................................................................................ 5 E-COMMERCE IN ASEAN – TAKING OFF........................................................................................ 6 ASEAN – Over 250mn internet users, likely to rise to 350mn by 2018 ......................................... 6 Smartphone wave a key driver of growth of internet adoption and e-commerce ....................... 7 Funding activity in private markets has picked up since 2013, expect strong 2016 ..................... 9 Few listed players for now – expect more listings going forward ............................................... 10 Singapore and Indonesian markets stand out ............................................................................ 12 E-TAILING THE BIG OPPORTUNITY; TRAVEL, CLASSIFIED, GAMING OTHER KEY SEGMENTS ......... 15 Search, Social network, messaging dominated by the global players ......................................... 15 E-tailing the big opportunity – potentially a US$30-40bn market by 2020 ................................. 16 Travel, classified, entertainment the other key segments with local players ............................. 19 CHALLENGES AROUND DIVERGENCE BETWEEN COUNTRIES ON REGULATIONS AND LOGISTICS . 22 1. Divergence across countries a key challenge .......................................................................... 22 2. Regulatory hurdles, particularly in Indonesia, Philippines and Vietnam ................................. 23 3. Logistics related challenges .................................................................................................... 23 COMPANY PROFILES.................................................................................................................. 25 Garena – Asean’s Budding Tencent ............................................................................................ 26 Grab - The Local Challenge to Uber ............................................................................................ 30 PropertyGuru – Focus and localisation ....................................................................................... 33 Lazada – Alibaba’s Proxy in South East Asia................................................................................ 37 Tokopedia – Indonesia’s Taobao ................................................................................................ 38 SingPost – E-commerce Logistics Driving Growth ....................................................................... 39 VNG – Leading Internet Company in Vietnam ............................................................................ 40 APPENDIX-1: PRIVATE MARKET FUNDING IN ASEAN INTERNET/E-COMMERCE .......................... 41 APPENDIX-2: SINGAPORE START-UP ECOSYSTEM ...................................................................... 43 page 4 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 Executive Summary E-commerce in ASEAN – Taking Off ASEAN region is expected to have 350mn internet users by 2018 – few large listed players now but there are six “unicorns” in the private market – we expect more listings going forward The ASEAN region represents the third large block of internet users in Asia, after China and India, with 250mn users currently and expected to rise to 350mn by 2018. The smartphone wave has been pivotal to rising internet penetration and growth of ecommerce in the region with more than 50% of traffic and transactions in most segments now taking place through the mobile platform. Even though there are currently only three listed players in the internet/e-commerce space valued above US$100mn, there are at least six private companies reported to be valued over US$1bn. Funding activity in private markets first picked up in 2013 but has seen an acceleration in recent quarters with over US$1bn being raised in 2016 till date. We expect more listings over the next few years. Two markets stand out – Singapore which is a developed economy and a good test market for ideas and Indonesia which is potentially the largest market in the region. E-tailing US$30-40bn opportunity by 2020; travel, gaming, classifieds the other key segments E-tailing is the largest opportunity for local players and could be a US$3040bn market by 2020; Travel, gaming, classified and gaming the other segments with local players With Search and Social network segments being cornered by global players like Google, Facebook, Whatsapp and WeChat, e-tailing is by far the biggest opportunity for local players in the sector. It has also accounted for close to 70% of the fund flow into the sector. We estimate that the regional e-tailing market which is currently likely to be close to US$10bn will grow to US$30-40bn by 2020. There are a large number of local players with Lazada, Tokopedia, Bukalapak, Qoo10 and Lelong being some of the largest. Amongst horizontal players, marketplace is the dominant model while many of the vertical players do inventory based selling. Cash on delivery and manual banking are dominant payment methods across most of the region. Logistics companies like SingPost are also likely to be significant beneficiaries of the e-tailing boom. Travel, classified and gaming are other key segments with notable local companies such as Grab, Traveloka, PropertyGuru, JobStreet, Garena and VNG. Indonesia and Vietnam appear to be the best suited markets for the emergence of local players. Challenges around divergence between countries, regulations and logistics Key challenges are around divergence across Asean countries, in languages, regulatory hurdles and logistic issues We believe the key challenges to e-commerce/internet companies in the region are around 1) divergence in key areas across countries such as stage of development/income levels, languages, data connectivity infrastructure and extent of regulatory oversight. As a result unit economics can be different in different countries and it is often necessary to have a significant local presence 2) regulatory hurdles particularly in Indonesia, Philippines and Vietnam which rank low in the ease of doing business and 3) logistics related challenges, particularly outside of Singapore and Malaysia Investment Ideas in listed market Xurpas, ICarAsia and Migme are direct listed market plays but all well below US$1bn in market-cap; SingPost, Rocket Internet and Singapore Press Holdings are some of the larger listed market plays with exposure to this theme Most of the listed e-commerce/internet players in the region are fairly small - only three, Xurpas (X PM – Gaming company in Philippines), iCarAsia (ICQ AU – Automobile classified) and Migme (MIG AU – Social networking app) are over US$100mn in marketcap but even these are well below US$1bn. Amongst the larger stocks, SingPost (SPPOST SP - 33% of revenues are related to e-commerce), Rocket Internet (RKET GR – Stakes in Lazada, Zalora, Carmudi and ZenRooms, Singapore Press Holdings (SPH SP – Owns a number of classified sites as well as stake in Qoo10) have material exposure to internet/ecommerce in the region. In Singapore, we expect rising online spend to positively impact logistics companies and telcos and negatively impact retailers. page 5 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 E-commerce in ASEAN – Taking Off ASEAN region is expected to have 350mn internet users by 2018 – few large listed players now but there are six “unicorns” in the private market – we expect more listings going forward The ASEAN region represents the third large block of internet users in Asia, after China and India, with 250mn users currently and expected to rise to 350mn by 2018. The smartphone wave has been pivotal to rising internet penetration and growth of ecommerce in the region with more than 50% of traffic and transactions in most segments now taking place through the mobile platform. Even though there are currently only three listed players in the internet/e-commerce space valued above US$100mn, there are at least six private companies reported to be valued over US$1bn. Funding activity in private markets first picked up in 2013 but has seen a sharp acceleration in recent quarters with over US$1bn being raised in 2016 till date. We expect more listings over the next few years. Two markets stand out – Singapore a developed economy and a good test market for ideas and Indonesia which is potentially the largest market in the region. ASEAN – Over 250mn internet users, likely to rise to 350mn by 2018 ASEAN – 250mn internet users currently, expected to rise to 350mn by 2018 After China and India, the ASEAN region represents the next large opportunity for the growth of e-commerce and internet companies in Asia. With a combined population of 630mn (which would put it at #3 in global population rank after China and India) and combined nominal GDP of US$2.5tn (#5 in global GDP rank after EU, US, China and Japan), the region has significant potential. In fact the average GDP per capita of the ASEAN region at US$4k is 2.5x that of India at US$1.6k. The region is also more urbanized with 47% of the population living in urban centres (vs. 31% for India) with nearly 45mn people spread across the top 6 cities alone (which also rank within the top 50 cities by population, globally). Exhibit 10: ASEAN region Population (mn) Population rank GDP per capita (US$) GDP (US$bn) Urbanization (%) Internet penetration (%) Internet users (mn) Active social media users (%) Singapore Indonesia Malaysia Thailand Philippines Vietnam Cambodia Myanmar Laos 5.5 113 56,286 308 100% 82% 5 65% 258.7 4 3,514 889 51% 34% 88 30% 30.9 45 10,829 327 73% 68% 21 60% 65.3 20 5,560 405 54% 56% 37 55% 103.0 12 2,843 285 49% 46% 47 45% 91.7 14 2,052 171 31% 50% 46 35% 15.6 71 1,084 15 21% 32% 5 n/a 54.4 26 1,204 64 34% 13% 7 n/a 6.5 107 1,707 11 38% 14% 1 n/a Brunei ASEAN India China 0.4 632 171 3 40,776 3,971 16 2,491 77% 47% 74% 41% 0.3 257 n/a 34% 1,286 2 1,582 2,067 31% 28% 360 10% 1,376 1 7,594 10,360 55% 49% 674 50% Source: Jefferies, World Bank Exhibit 11: Nearly 45mn people live in the top 6 cities of the region S.No City Country Population (mn) Global population rank 1 2 3 4 5 6 Jakarta Bangkok Ho Chi Minh City Hanoi Singapore Yangon Total Indonesia Thailand Vietnam Vietnam Singapore Myanmar n/a 10.1 8.3 8.2 7.2 5.5 5.2 44.6 14 24 25 34 47 49 n/a Source: Jefferies, UN reports We estimate the total number of internet users in the region to be over 250mn but at 41% internet penetration, there is significant scope for growth in the user base itself. This is particularly true of Indonesia which despite contributing the most number of users in absolute terms has internet penetration of only 34%. In fact even the existing base is a result of sharp acceleration in internet penetration in the last 2 years from 20-25% in 2011-13 to over 40% currently, helped undoubtedly by rising smartphone penetration. We believe the number of internet users is likely to increase to over 350mn over the next 3-4 years implying an internet penetration of 55%. Indonesia, Philippines, Vietnam and Myanmar are likely to be some of the biggest contributors to the rise in user base. page 6 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 Exhibit 12: Number of internet users (mn) Exhibit 13: Internet penetration across countries Source: Jefferies estimates, media reports Source: Jefferies estimates, media reports Exhibit 14: Internet penetration in ASEAN region has doubled in the last 5 years with acceleration in the last 2 years Source: Jefferies, media reports Smartphone wave a key driver of growth of internet adoption and e-commerce Smartphone wave has been pivotal to internet adoption and growth of e-commerce in the region – over 50% of traffic and transactions now happening over mobile We believe rising smartphone sales and penetration are a key driver of acceleration in internet penetration and growth of e-commerce in the region. With broadband penetration below 10% in most countries, mobile internet is critical for internet usage. We understand that in Indonesia, Thailand, Malaysia and Singapore, over 50% of web traffic is already through mobiles. This is expected to rise further as smartphone penetration rises from the current 35-45% in most of these countries. Poor data speed is an impediment but there has been a marked improvement in internet connectivity over the last 12 months, particularly in Indonesia where average data speeds are reported to have doubled. page 7 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 Exhibit 15: Smartphone sales in region has picked up sharply over last 3 years Source: Jefferies estimates, IDC Exhibit 16: Broadband penetration is low particularly in Indonesia Exhibit 17: Already 50% or more of web traffic is coming through mobiles in most countries Source: Jefferies, ITU Source: Jefferies estimates, media reports Exhibit 18: Internet speeds in the region are still poor with Exhibit 19: However there has been a marked improvement the exception of Singapore & Thailand in data speeds particularly in Indonesia over the last year Source: Jefferies, Akamai’s Fourth Quarter, 2015 State of the Internet Report: https://www.akamai.com/stateoftheinternet. page 8 of 49 Please see important disclosure information on pages 46 - 49 of this report. Source: Jefferies, Akamai’s Fourth Quarter, 2015 State of the Internet Report: https://www.akamai.com/stateoftheinternet. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 The sharp acceleration in mobile internet and commerce is perhaps best evident in the chart below that shows the proportion of Lazada’s GMV through mobile vs. desktop: from less than 20% in March, 2014, sales though mobile platform has increased to close to 60% by September, 2015 i.e. in just 18 months. Exhibit 20: 60% of Lazada’s sales are now through mobile platform, up from 20% only 2 years back Source: Jefferies, Rocket Internet Funding activity in private markets has picked up since 2013, expect strong 2016 Private market funding in the space has picked up since 2013; over US$1bn raised already in 2016 Rocket Internet’s investments in Foodpanda (in March, 2012), Lazada (in November, 2012) and Zalora (in May 2013) were an inflection point for PE/VC fund flow into the ASEAN internet/e-commerce sector in our view. Since then fund flow into the sector has increased steadily with nearly US$1.6bn of PE/VC money being raised in 2015 and almost US$3.5bn in the last 3 years. Yet, this is significantly lower than the US$10bn+ of PE/VC money raised by Indian internet companies in the same period. As a result, we believe these are still early days for e-commerce in the region. On the other hand, this may also imply that valuations are still relatively reasonable in the region and growth has been driven to a much lesser extent by discounting and freebies than has been the case in India. Exhibit 21: PE/VC funding into the space has picked up sharply since 2013 Exhibit 22: There have been over 100 deals since 2011 of over US$2.5mn Note: Only deals above US$2.5mn considered; Source: Jefferies, media reports Note: Only deals above US$2.5mn considered; Source: Jefferies, media reports page 9 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 Exhibit 23: Companies that have raised over US$50mn since 2011 S.No Company Segment Sub-segment Amt raised (US$mn) Founded in Investors 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 E-tailing Travel E-tailing E-com Logistics E-tailing E-tailing Gaming Classified E-tailing Entertainment Travel E-tailing E-tailing E-tailing E-tailing Horizontal e-tailing Cab booking Horizontal e-tailing E-commerce logistics Horizontal e-tailing Fashion e-tailing Gaming, e-tailing Real estate classified Horizontal e-tailing Online video-on-demand service P2P car sharing Horizontal e-tailing Fashion e-tailing Online grocery Horizontal e-tailing 1,186 680 500 457 248 212 170 129 82 75 70 68 64 55 50 2,012 2,011 2,015 n/a 2,009 2,012 2,008 2,007 2,010 2,014 2,012 2,014 2,009 2,011 2,014 Alibaba, Rocket Internet, Temasek, Kinnevik, Tengelmann, Tesco, Summit Partners SoftBank, Tiger Global, China Investment Corp, Coatue Lippo Group Alibaba Softbank Rocket Internet, Tengelmann Ventures, Kinnevik, Summit Partners, Access Industries Khazanah Nasional Berhad Emtek, Square Peg Capital, TPG Singapore Press Holdings, eBay,Saban Capital Group, Brookside Capital, Oak Investment Catcha Group, Emtek, Sky Sequoia Capital, IDG SK Planet, XL Axiata GGV Capital, Intel Capital, MediaCorp Singapore, Matrix Capital, Infocomm Investments Garena, Softbank, Visionnaire Ventures, Eduardo Saverin Vingroup Lazada Grab Matahari Mall SingPost Tokopedia Zalora Garena PropertyGuru Qoo10 iflix iCarsClub Elevenia Reebonz RedMart vinEcom Source: Jefferies, media reports Exhibit 24: Indian internet/e-commerce cos have raised over US$10bn in the last 3 years Source: Jefferies, media reports Amongst the global PE/VC firms, companies such as Softbank, Tiger, Sequoia, Temasek, Kinnevik and Intel Capital have invested in the region in addition to Rocket. Grab and etailing companies such as Lazada, Tokopedia, Zalora seem to be some of the favourites. The most obvious exceptions to the list of investors in the internet/e-commerce space in the region include Naspers, DST Global and KPCB. Exhibit 25: Many global PE/VC firms are present in the region; Naspers, DST Global, KPCB amongst those that do not have exposure to the region S.No PE/VC investor Headquarters Key investments in ASEAN region Global investments in the sector 1 2 3 4 5 6 7 8 Germany Japan US US Germany Sweden Singapore US Lazada, Zalora, Foodpanda, Carmudi, ZenRooms Grab, Tokopedia, Redmart Carousell, AdNear, IcarsClub Grab, Wego Lazada, Zalora, Carmudi Lazada, Zalora Lazada Reebonz Dafiti, Jabong, Lamoda, Foodpanda Alibaba, Sina, Didi Kuaidi, Yahoo Japan, SoFi, Snapdeal, Ola Apple, Google, Youtube, Yahoo, Whatsapp eLong, Flipkart, Zynga, Airbnb, Ola, Nextdoor Lamudi, Delivery Hero, Lamoda, Linio Millicom, Zalando Paypal, Alibaba, Airbnb, Didi Kuaidi Snapdeal, WebRadar, iZettle, Skyport Systems Rocket Internet Softbank Sequoia Capital Tiger Global Tengelmann Ventures Kinnevik Temasek Intel Capital Source: Jefferies, media reports Few listed players for now – expect more listings going forward Very few direct plays in the listed market, none above US$1bn marketcap; SingPost, Rocket Internet, Singapore Press Holdings are large listed companies having some exposure to the space Listed plays with exposure to internet/e-commerce There are few sizeable listed players in the internet/e-commerce space in the region currently. While we could find 10 such companies – Xurpas, iCarAsia, Migme, JobStreet, Ensogo, Asiatravel, MOL group, Asiasoft Corporation, Netccentric and Rev Asia – only 3 are over US$100mn in market-cap. The total market-cap of all ten is only US$1.3bn. In addition to these, one can play the sector indirectly through investment companies such as Rocket Internet and logistics companies such as Singpost. page 10 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 Exhibit 26: Listed companies in internet/e-commerce space in South East Asia S.No Company B'berg ticker Exchange Segment Description Mkt cap HQ (US$mn) Listing Countries Yr. 1 2 3 Xurpas iCarAsia Migme X PM ICQ AU MIG AU Philippines Australia Australia 708 169 163 Philippines Malaysia Singapore 2014 2012 2001 Singapore, Philippines, Indonesia Malaysia, Thailand, Indonesia Singapore, Malaysia, Indonesia, Taiwan, Hong Kong, Australia 4 5 6 7 JobStreet Ensogo Asiatravel MOL group Gaming & Ent. Automobile classified Provides chat, microblogging etc. Recruitment classified Deals & discounts Online travel agent Payment Gateway 63 49 48 45 Malaysia Thailand Singapore Malaysia 2005 2013 2001 2014 Singapore, Malaysia, Philippines, Indonesia, Vietnam Singapore, Malaysia, Philippines, Indonesia, Thailand, Hong Kong, US Singapore, Malaysia, Indonesia, Thailand, Philippines, Hong Kong, China, UAE Singapore, Malaysia, Indonesia, Thailand, Philippines, India, Australia, NZ Online Gaming Digital Media advertisement Owns multiple news & entertainment website 28 28 Thailand Singapore 2008 2015 SEA (6),Cambodia, Burma Singapore, Malaysia, Australia, Philippines, Thailand, China, UK 18 Malaysia 2011 SEA(6) Malaysia Australia Singapore US 8 9 JOBS MK E88 AU AST SP MOLG US Asiasoft Corp. AS TB Netccentric NCL AU Gaming Classified Social Network Classified E-tailing Travel Payments Thailand Australia Gaming Advertising 10 Rev Asia Malaysia News & Ent. REV MK Source: Jefferies, Bloomberg Exhibit 27: Listed companies with some exposure to internet/e-commerce space in South East Asia S.No Company Ticker Exchange Mktcap (US$bn) Nature of exposure to ASEAN e-commerce 1 2 3 4 5 6 7 8 9 SPH SP RKET GR LPPF IJ SPOST SP MLT SP GDX MK MWG VN POSM MK WHAPF TB Singapore Germany Indonesia Singapore Singapore Malaysia Vietnam Malaysia Thailand 4.7 4.6 4.1 2.5 1.9 0.6 0.5 0.4 0.3 Acquired SgCarMart and owns many classified sites - ST Jobs, STProperty, STCars, STClassifieds etc. Stake in Qoo10 Investment in companies such as Lazada, Zalora, Foodpanda, Carmudi and Zen Rooms in South East Asia Invested US$500mn in own e-commerce venture Launched "SP ecommerce" as a full service end-to-end e-commerce logistic solution provider Owns warehouses across Asia including 3 countries of SEA (SG, MA, VI) Provides Logistic Services in Malaysia and Singapore. Plans to grow in e-commerce Logistics Mobile retail chain operator with online channel Launched e-Commerce Hub ub Malaysia for providing logistic services to e-commerce companies Owns various warehouse in ASEAN countries Singapore Press Holding Rocket Internet Matahari Department Store Singpost Mapletree Logistics GD Express Thegiodidong Pos Malaysia WHA Warehouse Source: Jefferies, Bloomberg Expect positive impact on data centre and logistics companies and negative impact on retailers Online spend, impact on Singapore Singapore’s online spend is estimated to be around US$2.4bn (~8% of total retail spend). Proportion of online spending in SG still has room to grow considering developed markets like US, UK currently average around 15%. This strong growth in online spend could impact different sectors of the Singapore economy either positively or negatively. The table below is a quick summary of how rising online spend could affect diverse sectors of the SG economy. From a broad sector perspective, E-commerce will have a positive impact on demand for 1) data centres, 2) last mile logistics, warehousing operations, and 4) telcos due to increased data traffic. On the other hand, we expect a negative impact on retail operations both mass-market and as well specialised formats like shopping malls etc. Exhibit 28: Impact of rising online spend across sectors in Singapore Company B’berg ticker Price (SGD) KDCREIT SP 1.09 NC 718 MCT SP CT SP FCT SP 1.47 2.12 2.02 Hold NC NC 2,336 5,603 1,370 Industrial/ Logistics Space AREIT Mapletree Logistics Aims AMP AREIT SP MLT SP AAREIT SP 2.50 1.03 1.35 Buy Buy Hold 4,973 1,904 640 Logistics and distribution Singapore Post SPOST SP 1.65 NC 2,500 Mass-market retailing Shen Siong SSG SP 0.87 NC 970 Telcos Singtel Starhub M1 ST SP STH SP M1 SP 3.95 3.34 2.48 Buy Underperform Hold 47,000 4,311 1,720 Data Center REITs Keppel DC REIT Retail Malls Mapletree Commercial Trust CapitaMall Trust Fraser Centerpoint Trust JEF Rating MCap (US$m) Impact Impact of E-commerce on industry/ sector Increased demand for data center space +ve -ve Higher online share of retail spend could adversely affect demand for store-fronts +ve Demand for modern warehousing/logistics assets could rise +ve Warehousing and last-mile delivery capability will become important -ve Increased competition from online marts +ve More data-traffic, mobile wallets could get more popular Source: Jefferies estimates, Bloomberg page 11 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 Based on media reports, there are at least six companies that have been valued at US$1bn or more in private funding rounds – Garena, Lazada, Grab lead the way Six few private market “unicorns” There are quite a few large companies in the private market though. In fact based on media reports of valuations in private funding rounds there are already six “unicorns” or companies valued above US$1bn in the region viz. Garena, Grab, Lazada, VNG group, Traveloka and Tokopedia. In addition we expect PropertyGuru, Iproperty and Zalora to be valued at over US$500mn. This would take the total private market valuation to over US$10bn. Exhibit 29: The “unicorns” - Six internet companies from the region are estimated to have achieved valuation of over US$1bn in private rounds We expect more listings in Singapore over the next 2-3 years Source: Jefferies, Media reports We expect more listings in the Singapore market over the next 2-3 years as existing investors look for exits or increasing funding requirements forces a shift to public markets. Singapore and Indonesian markets stand out Singapore being a developed economy is a good test market for new ideas; companies also find other advantages of basing their HQ in Singapore, thanks to a strong startup eco-system Singapore – developed economy with many advantages. Singapore clearly stands out amongst the ASEAN countries. It is a developed economy with very high spending power (per capital GDP of US$56k), good internet connectivity and broadband infrastructure (fixed broadband penetration is over 73%, whilst smartphone penetration at over 90%), mature payment infrastructure (the average Singaporean holds over 2.7 credit cards vs. 2.2 for US) and relatively few logistical, regulatory and other challenges. This makes it a good test/pilot market for ideas that can then be scaled up into the region. Moreover, many companies prefer to base their headquarters out of Singapore due to many advantages such as easier access to funding, availability of talent pool, lower tax rates and active support from the Singapore government. (See Appendix 2 on Singapore Start-up Eco system for more details) Exhibit 30: Singapore headquartered companies dominate in fund flows into the sector, followed by Indonesia Source: Jefferies, Media reports page 12 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 Exhibit 31: 10 of the 15 companies that have raised US$50mn are headquartered in Singapore, 3 in Indonesia S.No Company 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Lazada Grab Matahari Mall SingPost Zalora PropertyGuru Garena Tokopedia Qoo10 iflix iCarsClub Elevenia Reebonz RedMart vinEcom Segment Headquarter Founded in Countries of operation E-tailing Travel E-tailing E-com logistics E-tailing Classified Gaming E-tailing E-tailing Entertainment Travel E-tailing E-tailing E-tailing E-tailing Singapore Singapore Indonesia Singapore Singapore Singapore Singapore Indonesia Singapore Malaysia Singapore Indonesia Singapore Singapore Vietnam Singapore Malaysia Indonesia Singapore Singapore Singapore Singapore Indonesia Singapore Malaysia Singapore Indonesia Singapore Singapore Vietnam Singapore, Indonesia, Malaysia, Thailand, Philippines, Vietnam Singapore, Indonesia, Malaysia, Thailand, Philippines, Vietnam Indonesia Singapore, Indonesia, Malaysia, Thailand, Philippines, Vietnam, HK, India, Australia Singapore, Indonesia, Malaysia, Thailand, Philippines, Vietnam, Hong Kong, Taiwan, Australia, New Zealand, Brunei Singapore, Indonesia, Malaysia, Thailand Singapore, Malaysia, Philippines, Taiwan, Vietnam, Thailand, Indonesia Indonesia Singapore, Indonesia, Malaysia, China, Japan Malaysia, Philippines, Thailand Singapore Indonesia Singapore, Malaysia, Indonesia, Taiwan, Hong Kong, Thailand, Australia and South Korea Singapore Vietnam Source: Jefferies, company data Indonesia is potentially the largest e-commerce market in the region with estimated 150mn internet users by 2020 Indonesia – potentially the largest market. While Indonesia lags countries like Malaysia and Thailand in spending power and ease of doing business, we believe it still stands out in the region as potentially its largest market. Its population of 260mn ranks it 4th globally after China, India and US. As a result, despite relatively low internet penetration of 34%, it already accounts for nearly 90mn of the 250mn internet users in the region. As internet penetration rises to over 60% over the next 4-5 years, Indonesia alone could account for close to 150mn internet users. The fact that companies headquartered in Indonesia have seen the most PE/VC fund flow in the region after Singapore, also points towards its significance in the region. Exhibit 32: Singapore ranks #1 in the ease of doing business globally; Malaysia is #18 and Thailand is #49; others rank close to 100 Source: Jefferies, World Bank Malaysia, Thailand - easier markets to scale up after Singapore. Malaysia and Thailand rank after Singapore on many key metrics like GDP per capita, urbanization, internet penetration and active e-commerce and social media users. Ease of doing business and infrastructure are also better here than in the rest of the region. As a result, in our conversations with various e-commerce players these ranked after Singapore as the easier markets to scale up in the region. Philippines, Vietnam – many operational challenges. Philippines and Vietnam, each with a population of close to 100mn, rank after Indonesia in terms of long-term opportunity size. However spending power is relatively low and operational challenges relatively high due to logistics and infrastructure issues including poor mobile connectivity/data speeds. Philippines with a large base of social media users and popularity of English is clearly the more attractive market of the two. Myanmar, Laos, Cambodia, Brunei – frontier markets. In addition to the six markets discussed above, the ASEAN region includes smaller markets such as Cambodia, Laos and Brunei with a combined population of 22mn. Myanmar with a population of 55mn is relatively larger but is still extremely under-developed after many years of economic exclusion that has only just ended. As a result, we have excluded these markets from the scope of this report. page 13 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 E-tailing the big opportunity; Travel, classified, gaming other key segments E-tailing is the largest opportunity for local players and could be a US$3040bn market by 2020; Travel, gaming, classified and gaming the other segments with local players With Search and Social network segments being cornered by global players like Google, Facebook, Whatsapp and WeChat, e-tailing is by far the biggest opportunity for local players in the sector. It has also accounted for close to 70% of the fund flow into the sector. We estimate that the regional e-tailing market which is currently likely to be close to US$10bn will grow to US$30-40bn by 2020. There are a large number of local players with Lazada, Tokopedia, Bukalapak, Qoo10 and Lelong being some of the largest. Amongst horizontal players, marketplace is the dominant model while many of the vertical players do inventory based selling. Cash on delivery and manual banking are dominant payment methods across most of the region. Logistics companies like SingPost are also likely to be significant beneficiaries of the e-tailing boom. Travel, classified and gaming are other key segments with notable local companies such as Grab, Traveloka, PropertyGuru, JobStreet, Garena and VNG. Indonesia and Vietnam appear to be best suited for the emergence of local players. Search, Social network, messaging dominated by the global players Search and Social network is dominated by global players like Google, Facebook, Whatsapp, WeChat Globally, the largest internet companies by market-cap are predominantly those operating in Search, Social network or e-tailing as shown in the chart below. In South East Asia, the search and social network segments are dominated by global players like Google, Facebook, Yahoo, Msn and Bing. Even messaging apps are all primarily owned by global players such as Whatsapp, Facebook messenger (both owned by Facebook), WeChat (owned by Tencent group of China), Line, Blackberry Messenger and Viber (owned by Naver Corp of South Korea, Blackberry Limited of Canada and Rakuten of Japan respectively). Exhibit 33: The top internet cos by market-cap globally are mostly in Search, Social network and e-tailing Source: Jefferies, Bloomberg Exhibit 34: Google, Youtube, Facebook, Yahoo, Msn, Bing feature amongst top 10 sites in most of the SE Asian countries Rank Singapore Segment Indonesia Segment Malaysia Segment Thailand Segment Philippines Segment Vietnam Segment 1 2 3 Google Youtube Facebook Search Google Entertainment Facebook Social network Youtube Search Google Social Network Youtube Entertainment Facebook Search Google Entertainment Youtube Social network Facebook Search Facebook Entertainment Youtube Social network Google Social network Coc coc Entertainment Google Search Facebook Search Search Social Network 4 5 6 7 8 9 10 Yahoo Wikipedia Amazon.com Bing Linkedin Msn qoo10.sg Search Information E-tailing Search Social network Search E-tailing News Search News News Social network Entertainment News Search Entertainment Search Finance Information E-tailing Search Social network Entertainment Search Search E-tailing Search E-tailing Search News News News Search Information Social network Entertainment Entertainment News News News Classified News Detik Yahoo Tribunews Liputan6 Kaskus Kapanlagi Kompas Yahoo Blogspot Msn Maybank Wikipedia Lazada Bing Pantip Blogspot Yahoo Bing Amazon.com Msn Ebay Yahoo abs-cbn Inquirer GMA N/w Msn Wikipedia Twitter Youtube webtretho Zing daikynguyen vnexpress nhadatso 24h Source: Jefferies, Alexa page 14 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 Exhibit 35: Top messaging/chat apps across the South East Asian countries Rank 1 2 3 Singapore Indonesia Malaysia Thailand Philippines Vietnam Whatsapp Facebook messenger WeChat Blackberry messenger Whatsapp Facebook messenger/Line Whatsapp Facebook messenger WeChat Line Facebook messenger Whatsapp/Wechat Facebook messenger Viber Line Zalo Facebook messenger Viber Source: Jefferies, Media reports Exhibit 36: Most top messaging/chat apps owned by global corporates; VNG’s Zalo is the only local player S.No Messaging app Owning group Country of origin 1 2 3 Whatsapp Facebook messenger WeChat Facebook Facebook Tencent Group US US China 4 5 6 7 Line Blackberry messenger Viber Zalo Naver Corp Blackberry Limited Rakuten VNG South Korea Canada Japan Vietnam Source: Jefferies, company data There are a few local players though – Coc coc is a browser cum search engine that specializes in search in Vietnamese – the company raised US$14mn of funding in February, 2015 and often ranks above Google as the #1 site in Vietnam. Zalo, a messaging service launched by the VNG group in 2012 ranks as the top messaging app in Vietnam. The VNG group also launched a social network site Zine Me in 2009. Pantip of Thailand and Kaskus of Indonesia are discussion forums that have attracted a large local community. Coc coc, Zalo, Kaskus, Pantip are some of the local players in this space Exhibit 37: Key local companies in search, social network and messaging S.No Company Founded in HQ Countries of operation Description Investors Funds raised (US$mn) Founders/CEO 1 2 3 4 2010 2004 1997 1999 Vietnam Vietnam Thailand Indonesia Vietnam Vietnam Thailand Indonesia Search Engine customized for Vietnamese Gaming, social n/w, messaging Discussion forum Discussion forum and classified Hubert Burda Media CyberAgent Ventures n/a GDP Ventures 14 n/a n/a n/a Nguyen Binh, Le Thanh Hong Minh le & Bryan Pelz Wanchat Padungrat Andrew Darwis Coc coc Zing Me & Zalo (VNG group) Pantip Kaskus Source: Jefferies, company data E-tailing the big opportunity – potentially a US$3040bn market by 2020 E-tailing – potentially a US$30-40bn market by 2020 E-tailing is by far the largest opportunity for local companies in our view. Based on the retail market of the respective countries, we estimate that e-tailing could be a US$30-40bn market (in GMV terms) in the six major South East Asian countries by 2020. This would imply ~3.5-4.5% of the total retail sales being transacted online, which is in line with other emerging markets and significantly lower than what has been the case in China. The large opportunity in e-tailing is also reflected in the fund flow pattern - e-tailing (including ecommerce logistics) companies have absorbed close to 70% of investments into internet/e-commerce sector in the region. We estimate that e-tailing will be a US$30-40bn market in the region by 2020 vs. US$10bn currently Exhibit 38: We estimate the e-tailing market in the region to grow to US$30-40bn by 2020 from US$10bn currently 2,015 Country Indonesia Singapore Malaysia Thailand Philippines Vietnam 2,020 Retail market E-tailing market size (US$bn) (US$bn) 320 3.0 30 2.4 70 1.4 100 1.5 80 0.6 70 0.6 % of retail market 0.9 8.0 2.0 1.5 0.8 0.8 Scenario 1 (Base case) Retail market E-tailing market size (US$bn) (US$bn) 428 12.8 33 6.6 89 4.5 116 4.6 107 3.2 94 2.8 Scenario 2 (Bear case) Scenario 3 (Bull case) % of retail Cagr E-tailing market % of retail E-tailing market % of retail market (%) (US$bn) market (US$bn) market 3.0 34 10.7 2.5 15.0 3.5 20.0 23 6.0 18.0 7.3 22.0 5.0 26 4.0 4.5 5.4 6.0 4.0 25 4.1 3.5 5.8 5.0 3.0 38 2.7 2.5 3.7 3.5 3.0 38 2.3 2.5 3.3 3.5 Total 670 9.5 1.4 867 34.6 4.0 29 29.8 3.4 40.5 4.7 Total ex SG 640 7.1 1.1 834 28.0 3.4 32 23.8 2.9 33.2 4.0 Source: Jefferies estimates page 15 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 E-tailing companies have attracted nearly 70% of the private market funding into the sector Lazada, Tokopedia, Bukalapak, Qoo10 some of the top local companies Exhibit 39: E-tailing (including logistics) has accounted for over US$3bn of the US$4.5bn funds flowing into internet/e-commerce sector since 2011 Source: Jefferies, Media reports Local companies like Lazada, Tokopedia, Bukalapak and Qoo10 (see table below) have taken the early leadership in the e-tailing market in the region. The near absence of Amazon from the region has been a significant positive from a competitive landscape point of view. Ebay and Alibaba (through Taobao and Aliexpress) are the key global players in the region. However Alibaba’s recent investment of US$1bn into Lazada for a controlling stake in the company seems to suggest that Lazada will be key to the former’s growth plans in the region going forward. Exhibit 40: Top e-tailing sites by traffic in the different countries Rank Singapore 1 2 3 4 5 Qoo10 Taobao Ebay Lazada Zalora Indonesia Malaysia Thailand Philippines Vietnam Bukalapak Tokopedia Lazada Elevenia Blibli Lazada Lelong Taobao 11street Qoo10 Ebay Lazada Aliexpress weloveshopping Tarad Lazada Metrodeal Ebay Zalora Ensogo Lazada Thegiodidong Sendo Tiki Cdiscount Source: Jefferies, Alexa As expected most of the top e-tailing players are horizontal players selling across multiple categories with mobile & electronics and fashion & accessories being the top two categories. Amongst the vertical e-tailers, fashion & accessories is by the far the most popular category with many players like Zalora, Reebonz and FashionValet; electronics, home furnishing and grocery are some of the other verticals. Exhibit 41: Horizontal players in Asean e-tailing S.No Site/Company HQ Countries operating in Founded in Investment (US$mn) Investors Founder/CEO 1 Qoo10/Giosis Singapore 2,010 82 Singapore Press Holdings, Ebay, Brookside Capital, Oak IP Ku Young Bae 2 3 4 Lazada Bukalapak Tokopedia Singapore Indonesia Indonesia Singapore, Indonesia, Malaysia, China, HK, Japan SEA (6) Indonesia Indonesia 2,012 2,011 2,009 680 n/a 248 Rocket, Temasek, Tesco, Tengelmann, Summit Partners Emtek, Queensbridge VP Softbank 5 6 7 8 9 Elevenia Blibli Lelong 11street Ensogo Indonesia Indonesia Malaysia Malaysia Thailand 2,013 2,010 1,998 2,015 2,009 68 n/a n/a n/a 42 XL Axiata, SK planet Djarum Group, Bank Central Asia MIH Celcom Axiata, SK Planet Vipshop, Ward Ferry 10 11 12 13 Tarad Metrodeal Vatgia Sendo Thailand Philippines Vietnam Vietnam Indonesia Indonesia Malaysia Malaysia Singapore, Indonesia, Malaysia, Thailand, Philippines, HK, US Thailand Philippines Vietnam Vietnam 1,999 2,011 2,006 n/a n/a n/a n/a n/a Rakuten Transcosmos CyberAgent Ventures FPT Corp Maximilian Bittner Nugroho Herucahyono, Achmad Zaky William Tanuwijaya, Leontinus Alpha Edison James Lee Kusumo Martanto Kwok Wei, Richard Tan Hoseok Kim Paul Srivorakul, John Srivorakul, Tom Srivorakul Pawoot Pongvitayapanu Ralph Wunsch Nguyen Ngoc Diep Tran Hai Linh 14 Tiki Vietnam Vietnam 2,010 1 CyberAgent Ventures, Sumitomo Corp Trần Ngọc Thái Sơn Source: Jefferies, company data page 16 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 Exhibit 42: Vertical players in Asean e-tailing S.No Site/Company HQ 1 Zalora 2 Reebonz 3 4 Countries operating in Founded in Segment Investment (US$mn) 2012 Fashion & accessories 212 2009 Fashion & accessories 64 FashionValet Thegiodidong Singapore SEA (6), HK, Taiwan, Australia, New Zealand Singapore SG, MA,TH, ID, Asia Pacific Malaysia Malaysia Vietnam Vietnam 2010 2004 Fashion & accessories 6 Mobile, electronics n/a 5 6 Hermo HipVan Malaysia MA Singapore SG,PH,VI 2012 2013 Beauty products Home furnishing 2 5 7 Redmart Singapore Singapore 2011 Grocery 55 Investors Founder/CEO Rocket Internet, Access Industries, Tengelmann, Michael Ferrario, Harry Markl Summit Partners, Kinnevik GGV Capital, Intel Capital, Matrix, MediaCorp Samuel Lim, Daniel Lim, Benjamin Han Elixir Capital, Start Today Vivy Yusof, Fadzarudin Anuar Robert Alan Willett, CDH Electric Bee Limited, Nguyen Duc Tai Mekong Capital Gobi Partners Ian Chua Golden Gate Ventures, East Ventures, LionRock Danny Tan Capital, Toivo Annus Garena, Softbank Ventures Korea, Visionnaire Roger Egan, Vikram Rupani, Ventures, Eduardo Saverin Rajesh Lingappa Source: Jefferies, company data Market place is the dominant model amongst the horizontal players; Inventory is more popular amongst vertical players Marketplace the dominant model in the region, especially amongst horizontal players Market place rather than inventory based selling is by far the dominant model in the region with most of the key players running either pure market places (qoo10, Tokopedia, Bukalapak, Elevenia, Lelong) or a mix of inventory and market place (Lazada, Zalora). Lazada for instance started off as an inventory based e-tailer but has transitioned to a hybrid model in 2014 – currently marketplace accounts for 75-80% of its total GMV. In fact the Inventory model seems more popular amongst vertical players (thegiodidong.com, Hipvan, FashionValet, Redmart). Exhibit 43: Most horizontal players follow the marketplace model, vertical players often follow inventory model E-tailer Marketplace Inventory Hybrid √√√ X √√√ √√√ √√√ √√√ √√√ √√√ √√√ √√√ √√√ √√√ √√√ X X X X X X X X X X X X X X √√√ X √√√ X X X X X X X X X X X X Horizontal players Qoo10 Lazada Bukalapak Tokopedia Elevenia Blibli Lelong 11street Ensogo Tarad Metrodeal Vatgia Sendo Tiki Vertical players Zalora Cash on delivery/manual banking are the dominant payment modes outside of Singapore and Malaysia X X √√√ Reebonz FashionValet X X X √√√ √√√ X thegiodidong HipVan Redmart X X X √√√ √√√ √√√ X X X Source: Jefferies, company data Cash on delivery and manual banking, the dominant payment methods Cash on delivery and manual banking are dominant payment methods for e-tailing across the region. E-payment is the #1 payment method only in relatively developed economies like Singapore and Malaysia but even in Singapore, cash on delivery ranks #2. We believe this is likely to remain unchanged for some time given the nascent stage of the e-tailing market in the region and relatively low credit/debit card penetration outside of Singapore and Malaysia. Exhibit 44: Cash on delivery or manual banking are dominant payment methods in many of the countries Singapore Top 2 payment modes on Lazada e-Payment CoD Indonesia Malaysia Thailand Manual Banking e-Payment Cash on Delivery e-Payment Online Banking e-Payment Philippines Vietnam Cash on Delivery Cash on Delivery e-Payment e-Payment Source: Jefferies, Lazada page 17 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 Exhibit 45: Credit card penetration is low outside of Singapore and Malaysia Social networking sites drive a lot of e-commerce traffic particularly in Philippines and Thailand Three models for logistics: 1) existing 3P logistics/courier companies 2) 3P companies dedicated to e-commerce 3) In-house by e-tailers such as Lazada Express Source: Jefferies, World Bank Social networking sites play a key role in lead generation Another trend for e-tailing in South East Asia is the key role played by social networking sites in driving e-commerce traffic. Across the region, social networking sites like Facebook and Twitter as well as chat platforms such as Line and Blackberry Messenger play a key role in the online buyer’s decision making process. As a result a strong social commerce strategy is key to success in many of the South East Asian markets. At the same time, this is also a risk for large incumbent e-tailers as new entrants and smaller players can use social networking sites to capture traffic share and leads to higher online marketing costs. Logistics companies, beneficiaries of the e-commerce boom Growth of e-tailing will also require significant investment in logistics, as has been the case in other markets. There are three models in which this can evolve: 1) Existing logistics companies investing in e-commerce focused logistics – this is already happening across the region with companies like SingPost, Pos Malaysia and GD express. In fact Alibaba has invested close to US$500mn in Sing Post to develop e-commerce logistics in the region 2) emergence of e-commerce focussed logistics companies – we found a number of such companies (see table below) with aCommerce being the largest 3) e-tailers developing their own in-house logistics arm – Lazada Express is an example of this in the Asean region and is likely to be the largest e-commerce logistics company in the region. Exhibit 46: E-commerce focused logistics companies S.No Company Founded in HQ Countries operating in Fund Raised (USD million) Investors Founder/CEO 1 aCommerce 2013 Thailand 19 Ninja Logistics Zyllem Anchanto 2014 2013 2011 Singapore Singapore Singapore 5 8Commrece 2015 Indonesia Indonesia n/a Ardent Capital, Inspire Venture, Sinar Mas, DKSH, Cyber Agent Ventures, NTT Docomo Ventures Monk's Hill Ventures n/a Trans Cosmos, Innosight Ventures, Cub Capital, Singapore Angel Network Linc group Paul Srivorakul 2 3 4 Thailand, Indonesia, Philippines, Singapore Singapore, Malaysia Singapore, Malaysia, Philippines SEA (6), India, Australia 3 0 n/a Chang Lai, Shaun Chong, Tan Boxian Noam Berda Vaibhav Dabhade, Shafique Muhammad, Abhimanyu Kashikar Ronny Ritongadi Source: Jefferies, company data Travel, classified, entertainment the other key segments with local players Travel, classified and entertainment are the other major categories of internet/e-commerce which have seen the emergence of local companies in South East Asia. Grab is one of the key travel companies in the region and is locked in competition with Uber In travel, the major local player is Grab which is present in 28 cities across the six major South East Asian countries and competes with Uber across the region. It is part of the global alliance that includes Didi Chuxing (China), Lyft (US) and Ola (India). Grab has multiple offerings encompassing metered & licensed taxis (Grab Taxi), private car services (Grab Car), bike services (Grab bike), car-pooling (Grab Hitch) and last mile delivery service (Grab express). According to management, Singapore is its largest market by revenue but Indonesia is the biggest growth driver. Majority of transactions happen in cash, but the share of credit card transactions has been rising. page 18 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 Icarsclub, which has raised US$70mn from Sequoia Capital, amongst others, is a P2P car rental service that has emerged to take advantage of the large opportunity in Singapore, due to government regulations making private car ownership prohibitively expensive (private car ownership in SG is less than 20% despite high income levels). OTAs are mostly dominated by global players – Traveloka and Tiket.com in Indonesia are some exceptions The OTA space in South East Asia (see table below) is dominated by global players such as Tripadvisor, Expedia, booking.com, agoda.com and Airbnb. The major local players are Traveloka and Tiket.com, both in Indonesia. While both these OTAs operate across the spectrum, the key traffic driver for these is flight ticketing. Exhibit 47: Top travel websites in South East Asia Rank Singapore We found budget hotel aggregation to be an emerging new area Indonesia Malaysia Thailand Philippines Vietnam 1 2 3 Tripadvisor Singapore air Agoda Traveloka Agoda Booking.com Air Asia Agoda Tripadvisor Agoda Booking.com Airasia.com Cebupacificair Tripadvisor Agoda Vietjetair Jetstar Agoda 4 5 Booking.com Expedia Airasia.com Tiket Malaysia airlines Airbnb Tripadvisor Airbnb Air Asia Philippine airlines n/a n/a Source: Jefferies, Alexa Online budget hotel/accommodation aggregation is also emerging as an exciting new segment within the travel space. We came across two such companies, viz. Zen Rooms, funded by Rocket Internet, and Red Doorz. Both these companies are focused on the budget category – Zen Rooms operates across Indonesia, Thailand, Philippines, Sri Lanka and Indonesia while Red Doorz is focused only on Indonesia at the moment. While Zen Rooms is aggregating budget hotel rooms, Red Doorz is working on alternate accommodation like B&B, guest houses etc. Exhibit 48: Key local travel companies S.No Company Founded HQ in Countries of operation Description 1 Grab 2011 Singapore SEA (6) Services - Taxi 2 Traveloka 2012 Indonesia 3 iCarsclub 2012 Singapore 4 Tiket.com 2011 Indonesia 5 Zen Rooms 2015 Singapore Investors SoftBank, Tiger Global, GGV Capital, Vertex Ventures and CIC SEA (6) Online travel agent, with Global Founders Capital, East focus on air & hotels Ventures Singapore Peer-to-peer Car rental Sequoia Capital, IDG Capital, Morningside Group Indonesia Online travel agent, with Global Innovation through Science focus on air & hotels and Technology Indonesia, Thailand, Singapore, Budget hotel booking Rocket Internet Philippines, Sri Lanka, Brazil Funds raised (US$mn) Founders/CEO 680 Anthony Tan, Tan Hooi Ling n/a Derianto Kusuma, Albert Zhang, Ferry Unardi Jamie Jiaming, Chengkun Xue, Eddy Zhang Wenas Agusetiawan, Mikhael Gaery, Natali Ardianto, Dimas Surya Yaputra Nathan Boublil, Kiren Tanna 70 0 n/a Source: Jefferies, company data Many local players in classifieds, particularly property and recruitment classified Classifieds segment of e-commerce has a large number of local players in South East Asia. The key classifieds segments are 1) property and 2) recruitment. PropertyGuru and Iproperty are the dominant players in the region in real estate classified. PropertyGuru is the #1 player in Singapore and Indonesia (through its acquisition of Rumah) while Iproperty is the #1 player in Malaysia with operations across the region. In recruitment classified, JobStreet, headquartered in Malaysia, is the dominant portal and is #1 across Singapore, Indonesia, Malaysia and Philippines. Other local classified players include SgCarMart, iCarAsia, 2banh (all car & bikes classified), Carousell, Jualo (both C2C market place like Olx), HungryGoWhere (restaurant classified, now acquired by Singtel). Exhibit 49: Key local classifieds companies S.No Company Founded HQ in Countries of operation Description Investors Funds raised (US$mn) Founders/CEO 1 2006 Singapore Square Peg Capital, TPG, Emtek 129 Steve Melhuish, Jani Rautiainen 2007 Malaysia Property Classified REA Group, Comdisco Ventures 129 Patrick Grove, Joshua Wong 3 4 Nhadatso JobStreet n/a 1997 Vietnam Malaysia Property Classified Recruitment Classified n/a n/a n/a n/a n/a Mark Chang Mun Kee 5 6 VietnamWorks SgCarMart 2002 2004 Vietnam Singapore Singapore, Indonesia, Malaysia, Thailand Malaysia, Thailand, Singapore, Indonesia, HK Vietnam Malaysia, Singapore, Indonesia, Philippines, Vietnam Vietnam Singapore Property Classified 2 PropertyGuru/ Rumah Iproperty Recruitment Classified Cars Classified n/a n/a n/a n/a 7 8 9 iCarAsia 2banh Carousell 2008 n/a 2012 Malaysia Vietnam Singapore Cars Classified Bikes classified Classified Marketplace Jualo 2014 HungryGoWhere 2006 Indonesia Singapore carsales.com.au n/a Rakuten, Darius Cheung, Sequoia, Golden Gate Ventures, 500 Startups, etc. NSI Ventures, Alpha JWC Ventures n/a 7 n/a 7 10 12 Malaysia, Thailand, Indonesia Vietnam Singapore, Malaysia, Indonesia, Taiwan, Australia, HK, US Indonesia Singapore, Malaysia Jonah Levey (Founder) Henry Seah, Tan Jing Lun, Vincent Tan Patrick Grove Anh Tung Ho Quek Siu Rui, Marcus Tan Yi Wei, Lucas Ngoo Chaim Fetter Dennis Goh, Wong Hoong Classified Restaurant classified n/a n/a Source: Jefferies, company data page 19 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 Number of gaming companies in the region, with Garena and VNG being two of the largest The entertainment category comprises 1) gaming companies 2) music/video streaming sites and 3) new sites. The biggest gaming company in the region is Garena which is an online gaming platform operating across the region and in Taiwan. As discussed in our company profile section in greater detail, Garena has also diversified into e-tailing through its mobile-centric social platform Shopee and also has a payments platform AirPay. The other large gaming company in the region is VNG – like Garena, VNG also started off as a gaming company (under the name “VinaGame”) but has since diversified into social network & messaging (through Zing Me and Zalo) and payments (through 123Pay). Other gaming companies in the region include game publishers such as Asiasoft (based out of Thailand) and developers cum publishers such as Touchten Games (Indonesia) and PlayLab (Thailand). In music/video streaming, Iflix the Malaysian equivalent of Netflix emerges as the most interesting player – it has already raised US$75mn from investors. While many news sites emerged amongst the top 25 sites by traffic in each of the countries, we largely exclude such content creators from the purview of this report. Exhibit 50: Key local gaming and entertainment companies S.No Company Founded HQ in Countries of operation Description Investors Funds raised Founders/CEO (US$mn) 1 2 3 4 Garena VNG Asiasoft Corp. Touchten Games 2009 2004 2001 2009 Singapore Vietnam Thailand Indonesia SEA (6), Taiwan Vietnam SEA (6), Cambodia, Burma Indonesia Gaming, e-tailing Gaming, social n/w, messaging Game Publisher Game developer, publisher Khazanah Nasional Berhad CyberAgent Ventures n/a Gree, 500 Stratups, Ideosource 172 n/a n/a n/a Forrest Li Hong Minh le & Bryan Pelz Sherman Tan Anton Soeharyo, Dede Indrapurna, Rokimas Putra 5 PlayLab 2012 Thailand SEA (6) Game developer, publisher Monk's Hill Ventures 5 6 Iflix 2014 Malaysia Malaysia, Thailand, Philippines Online shows & movies like Netflix Emtek Group, Sky & Catcha 75 Thomas Andreessen, Jakob Lykkegaard Pedersen Mark Britt, Patrick Grove Source: Jefferies, company data page 20 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 Challenges around divergence between countries on regulations and logistics Key challenges are around divergence across Asean countries, in languages, regulatory hurdles and logistic issues We believe the key challenges to e-commerce/internet companies in the region are around 1) divergence in key areas across countries such as stage of development/income levels, languages, data connectivity infrastructure and extent of regulatory oversight. As a result unit economics can be different in different countries and it is often necessary to have significant local presence 2) regulatory hurdles particularly in Indonesia, Philippines and Vietnam which rank low in the ease of doing business and 3) logistics related challenges, particularly outside of Singapore and Malaysia. 1. Divergence across countries a key challenge Divergence in discretionary spend, ticket size, user habits, wage cost: unit economics can be very different in different countries of Asean While we have looked at ASEAN region as a single block in many parts of this report, and many of the e-commerce companies also operate across the region, divergence in key parameters across countries or lack of homogeneity is a key challenge. These take the form of: 1) Significant divergence in stage of development/income levels leading to diversity in discretionary spend, ticket size, user habits etc. – as a result, the unit economics can be very different in different parts of the ASEAN region and a model that is profitable in one country need not necessarily work in another Local language is an important factor in Vietnam and Indonesia 2) Diversity of languages – English works well in Singapore and Philippines but to a lesser extent in Malaysia and Thailand; operating in the local language is key in Indonesia and Vietnam 3) Broadband/telecom penetration/infrastructure varies widely across these countries leading to significant differences in data speeds which may require customization of the website/app based on location 4) Extent of regulatory oversight and ease of doing business – While all the ASEAN countries are signatories to a free trade agreement, local regulations that need to be complied with by businesses vary significantly. As discussed earlier, it is much easier to conduct business in Singapore and Malaysia as compared to Indonesia, Vietnam and Philippines – which we will discuss in detail in the next section. As a result of these and other differences, we found most companies that operate across the region operate through sizeable local teams. Exhibit 51: Wide divergence in income across the region leads to differences in ticket size, wage cost, user habits Exhibit 52: Local language is an important factor in Indonesia and Vietnam Source: Jefferies, World Bank Source: Jefferies, company data page 21 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 2. Regulatory hurdles, particularly in Indonesia, Philippines and Vietnam Regulatory hurdles particularly in Indonesia, Philippines and Vietnam Regulations present a significant hurdle to e-commerce companies in the region, particularly outside of Singapore and Malaysia. As shown in the charts below, Indonesia, Philippines and Vietnam rank low when it comes to parameters such as ease of starting a business, ease of trading across borders and enforcing contracts, a sentiment echoed by most of the industry players we interacted with. Exhibit 53: Only Singapore and Malaysia stand out Exhibit 54: Issues in most of the ASEAN Exhibit 55: Major issues in enforcing countries in trading across borders contracts in Indonesia & Philippines Source: Jefferies, World Bank Source: Jefferies, World Bank Source: Jefferies, World Bank None of the major South East Asian countries currently have restrictions on FDI in ecommerce. Even in Indonesia, where e-commerce was on the negative list till recently, the government announced a revised negative list in February, 2016 which has allowed 100% FDI in e-commerce provided the investment is over Rp100bn (US$7.5mn). However bureaucratic procedures remain an impediment – in Thailand for instance a Board of Investment approval is required for any foreign investment, which takes time. On the logistics side, Indonesia seems to have a 33% FDI limit on distribution and warehousing. Exhibit 56: FDI restrictions in South East Asian countries – no major restrictions in e-commerce, restriction on logistics in Indonesia Country Comments on FDI restrictions in e-commerce & logistics Singapore No restriction on foreign investment in e-commerce or logistics Malaysia Indonesia No restriction on foreign investment in e-commerce or logistics Removed e-commerce from the negative list for foreign investments for investments above Rp100bn (US$7.3mn) in Feb, 2016. 33% FDI allowed in distribution and warehousing No restriction on foreign investment in e-commerce or logistics No restriction on FDI in e-commerce or logistics but BoI (Board of Investment) approval required which takes time No restriction on foreign investment in e-commerce or logistics Philippines Thailand Vietnam Source: Jefferies, media reports 3. Logistics related challenges Logistics is another major challenge particularly in Indonesia and Philippines which are archipelagos Logistics is another key challenge for growth of e-commerce in the region. There are many issues that companies face in logistics: 1) Geographic issues – Indonesia and Philippines being archipelagos have special challenges in logistics as road transport is not possible to many areas 2) Poor infrastructure particularly outside of Singapore and Malaysia 3) Severe traffic issues in some of the major cities such as Bangkok and Jakarta affecting last mile delivery 4) Handling cash on delivery – many of the existing logistics players are not equipped to handle cash on delivery which is a major payment method in the region 5) Returns – Given the nascent nature of the sector most of the e-tailers have liberal return policies. This is especially true for apparel and accessories where customers like to try multiple options before making a purchase decision. In addition cash on delivery significantly raises chances of return because the person is not there to collect the parcel. page 22 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 6) Regulatory – As pointed out in the previous section, only 33% foreign investment is allowed in distribution and warehousing in Indonesia Exhibit 57: Logistics challenges particularly high in Indonesia and Philippines which are archipelagos Source: Jefferies, World Bank page 23 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 Company Profiles page 24 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 Garena – Asean’s Budding Tencent Exhibit 58: Garena - Snapshot Founded Funding (US$mn) Segment HQ Key Competitor(s) 2009 Founder/CEO Forrest Li 172 Key Investors Khazanah Nasional Berhad Gaming Description Gaming, e-tailing Singapore Regions SEA (6), Taiwan Asiasoft Corp. Touchten Games, PlayLab Source: Jefferies, company data Company Background Garena was founded in early 2009 primarily as an online gaming platform by Mr. Forrest Li and his friends. In 2014, Nick Nash (Group President) joined Garena. Nick first joined GA in 2002 in New York and moved to Singapore in 2011 to co-found the firm’s ASEAN office. Since then, Garena has evolved from a pure gaming platform to an integrated Ecommerce marketplace and payments platform. It currently has over 4,600 employees across Asean with the headquarters being in Singapore. Exhibit 59: Garena – development timeline 2008 2009 2010 2013 2014 2014 2015 2015 US$2m angel funding round to create a gaming platform Garena founded by Forrest Li and friends as a gaming platform Garena+, an online gaming platform for gamers to meet, chat and play games Launched Beetalk, mobile social network Investment by General Atlantic and Tencent Launched Airpay, payment network for users with no credit card/ bank account Launched Shopee, mobile-centric E-commerce marketplace Investment round led by Ontario Teachers’ Pension Fund Source: Jefferies, Company Data Financing rounds The initial launch of the gaming platform in 2009 was facilitated by angel funding (US$2m). Since then, newspapers reports indicate that Tencent and General Atlantic have invested in Garena in 2014. In March 2015, Ontario Teacher Pension Plan (OTPP) made an investment (amount undisclosed, but newspaper reports indicate it gave Garena an implied valuation of over US$2.5bn). In a more recent Series D funding round in March 2016, Garena raised US$170m from a consortium led by Khazanah, the strategic investment fund of the Malaysian government (with press reports implying a valuation of over US$3.75bn for Garena). Garena has thus raised over US$500m in four funding rounds, which gives it a sizeable war chest for future investments according to management. Business Model In its present form, Garena has three main business lines/ revenue streams: Digital Content (Gaming/ Entertainment): Garena is a leading online gaming portal in the Asean region. It started off as Garena+ which is an online gaming and social platform for gamers. It has published several popular game titles in Asean like Point Blank, Path of Exile, FIFA Online, Mstar Online, League of Legends etc. It also has a mobile application which has other popular titles like Blade, Dragon Quest Monsters Super Light, Headshot, House of Heroes, Thunder Strike and Journey to the West. Garena complements its publishing business by supporting ESports through online and offline platforms. Garena has an ESports studio that regularly produces and streams online tournaments on Youtube and other channels. It also hosts flagship gaming tournaments, sponsors leading game players and plays an important role in nurturing the Esports ecosystem in Asean. This is a cash-cow business for Garena, with revenues reaching over US$300m in 2015 (having grown at a CAGR of over 95% since 2011). As a publisher of games, Garena has a much more stable revenue stream than the “hit n miss” risks associated with a game developer or developer-cum-publisher. Social and Ecommerce: Garena first entered the social platform in 2013 through the launch of BeeTalk, its mobile social network which aims to connect people across similar page 25 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 interest groups in Asean. Garena then launched Shopee in 2015, a mobile-centric, social marketplace where buyers and sellers can come online to transact goods. Shopee also has an integrated payment and logistical support to support its online marketplace. Shopee has made rapid progress in developing its users to over 4m and its GMV has hit over USD350m in just 10 months from launch. Shopee has over 650k SMEs across Asean who are using Shopee to bring their businesses online in a quick way, while taking advantage of Shopee’s integrated payment and logistics options for order fulfilment. While a relatively late entrant into the online E-commerce space in Asean, Shopee has shown rapid progress in developing its platform metrics so far and it would be interesting to watch if it can continue to execute in the same vein over the next few years. Payments Platform: Garena launched AirPay as a secure payments platform for online payments on its network. AirPay attempts to bring the over 420m Asean population, a vast majority of which does not have easy access to banking/ credit card facilities, into the fold of online Ecommerce. AirPay uses a reverse-ATM concept whereby users can convert cash into digital currency at various retail points, which include gaming outlets (cybercafes). Once they have currency in their digital wallet, users can then use it to pay bills online, buy gaming credits or even for Ecommerce transactions, thereby creating a truly parallel payment network independent of banking channels. AirPay currently has over 100k retail points across Asean today and continues to grow its access network at a rapid clip. In countries like Vietnam where ATM network penetration is still low, this is a key advantage for online Ecommerce players and holds great potential. AirPay is currently handling transactions with an annualised gross transaction value (GTV) of US$330m), which is creditable since it started operations only in 2014. Market Potential According to Newzoo, a full service market researcher focused on the gaming industry, Asean is one of the fastest growing online gaming markets in the world with industry revenues expected to grow from US$1bn in 2013 to as high as US$2.2bn in 2017, a CAGR of over 22%. Garena reported gaming revenues of about $300mn in 2015, implying an overall market share of about 15-20% of the overall Asean gaming pie, across both PC and Mobile games. For PC games specifically, Garena management estimates that it has a dominant market share of over 30% of the addressable pie in ASEAN and Taiwan (primarily includes PC/MMO and casual web games) Exhibit 60: Asean gaming market split (2013A) Philipines 9% Thailand 21% Vietnam 14% Exhibit 61: Asean – fastest growing gaming market globally 35.0% 30.0% 25.0% 20.0% 15.0% 10.0% 5.0% Malaysia 20% Indonesia 17% 0.0% L America E Europe Asean Online connectivity CAGR (2013-17) Singapore 19% Gaming revenue CAGR (2013-17) Source: Jefferies, Industry data Source: Jefferies, Newzoo website, industry data The online E-commerce market in Asean has similar growth potential. Frost and Sullivan estimates that Asean e-commerce spend will rise from US$7bn in 2013 to US$35bn in 2018 (nearly 5x in 5 years). Even so, it will be less than 1-2% of the total retail spend in Asean, indicating tremendous opportunity for future growth. page 26 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 Similarly, online payment solutions have great potential in Asean as the region is considerably under-banked and also there are cultural issues with using credit cards online (security issues etc.). Platforms like AirPay will compete with other digital wallet providers like the telcos for providing solutions to these markets. So in our view, both Shopee and AirPay have tremendous scalability potential. It will be the execution on their strategies that will decide if they emerge amongst the winners in their space and capture the market potential. Competitive landscape and other challenges Garena was a relatively early entrant into the gaming (interactive digital content) space for the Asean region and has been able to build a strong customer base for its gaming platform. Garena management indicates that it has over 45m active users across its gaming platform (estimated to be one in four internet users in Asean space) generating gross revenues of over US$300m (about 30pct of the addressable gaming revenue pie in Asean as per management). Nearly 20pct of gaming revenue now comes from the mobile platform and this portion has been growing more rapidly. Garena’s management claims it is the leading gaming platform in Thailand, Malaysia, Singapore, Indonesia, Philippines and Taiwan and has recently attained that position in Vietnam as well. According to industry experts, the key challenge in this space for companies like Garena would be to continue to convert its PCbased platform users as they transition into the mobile space. It would also need to continue to create a community feeling amongst its users to create stickiness and maintain the relevance of its aggregator (game publisher) platform as we move on to the mobile internet phase. Garena’s current strategy is to leverage its strengths in the gaming space in Asean to other adjacencies which can be localised. Hence starting 2013, management has focussed on developing its presence in the E-commerce and Payments space in Asean through Shopee and AirPay. The Asean E-commerce space, while still very much in its infancy, has quite a few players trying to build up their business models, some of which started before Shopee. Hence unlike gaming, where Garena had a natural first-mover advantage, Shopee will have to rely on better strategy and execution to outlast and out-manoeuvre the competition. Garena management indicated that its Shopee strategy will be based on the following key points: Superior Product Platform with integrated chat and payments/ logistics capabilities: Shopee was designed to be mobile-centric from the start, which makes it easier to integrate a chat function into the buyer-seller interactions. Management believes this social component is the key to make E-commerce successfully work in Asia. A sense of community which allows buyers the ability to interact directly with the seller, rate/ comment on their product experience and also share their comments is an important success feature. Also, since most sellers are SME players, offering them an integrated payment/ logistics capability to complete the transaction seamlessly is important for an online platform to become successful. Deep localisation for each individual market: Shopee was launched as 7 different apps across 7 countries in Asean with localisation for language preferences, content presentation and payment preferences. Shopee also customises payment and delivery options across each of their operating countries. Creating a community feel; generating the platform effect: Shopee has made it easier for SME sellers who have a large fan following to bring their business online by offering them integrated logistics and payment facilities. This in turn has created a network effect which has brought more buyers on to the platform at reasonably low acquisition cost. From a standing start in 2013, Shopee has currently grown to a page 27 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 community of 4m buyers and over 650k sellers with latest GMV hitting an annualised runrate of US$350m p.a. after growing at a 68% monthly CAGR since inception. In fact, according to Garena management, Shopee GMV run-rate after the 2nd year of operations is higher than what leading players like Ebay, Alibaba etc. achieved at that stage of growth. Exhibit 62: Shopee's annualised GMV after 2 years compared to market leaders 400.0 350.0 300.0 250.0 200.0 150.0 100.0 50.0 0.0 MercadoLibre MercadoLibre Ebay Lazada Ebay Lazada Alibaba Alibaba Shopee - current Shopee - current Source: Jefferies, Company Data page 28 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 Grab - The Local Challenge to Uber Exhibit 63: Grab - Snapshot Founded Funding (US$mn) Segment HQ Key Competitor(s) 2012 680 Travel Singapore Uber Founder/CEO Key Investors Description Regions Anthony Tan, Tan Hooi Ling SoftBank, Tiger Global, GGV Capital, Vertex Ventures and CIC Services - Taxi SEA (6) Source: Jefferies, company data Company Background Grab was originally launched in 2012 in Kuala Lumpur by Harvard Business School graduates Mr. Anthony Tan and Ms. Tan Hooi Ling. Mr. Anthony Tan is the youngest among three sons in a prominent Malaysian business family which owns Tan Chong Motors, the largest car dealership in Malaysia. Perceiving the difficulty of hailing a cab in KL, Anthony Tan drew up a business plan for a cab-hailing service which was presented to the panel of the 2011 Harvard Business Plan Competition. This then attracted a set of angel investors which led to the official launch of Grab service in KL in June 2012. The company has since grown rapidly, as seen in the table below, to include more than 250,000 drivers over 28 cities across 6 countries (Singapore, Malaysia, Thailand, Indonesia, Vietnam and Philippines). As of 2015, Grab management claims it has 50% market share in the private-car hailing market in SEAsia, 95% market share in third-party taxi-hailing market and a rapidly growing presence in the motor-bike hailing app space. The Grab app receives over 1.5m app bookings per day across its services and usage was still growing at over 35% monthly in the car booking segment and 75% monthly rate in the bike segment (as of early 2016). Exhibit 64: Grab timeline of development (2011 – 2016) 2011 Sep 2011 June 2012 April 2014 May 2014 Oct 2014 Nov 2014 Dec 2014 May 2015 Aug 2015 Dec 2015 Jan 2016 Pitches idea to Harvard Business Plan Competition Creates Grab brand in KL, Malaysia Grab officially launches in Malaysia, (UBER and Easy Taxi already there) Series A funding of US$10m from Vertex (Temasek) Series B - US$15m from GGV Capital Series C of US$65m from Tiger Global, GGV, Vertex, Qunar, Hillhouse Capital GrabBike launched in Ho Chi Minh Series D, US$250m from Softbank GrabBike in Jakarta Series E of more than US$350m from Coatue, CICC and Didi Kuaidi Partnership with Didi Kuaidi (China), Ola (India) and Lyft (USA) Rebranded from Grabtaxi to Grab, (incl. GrabTaxi, GrabCar, GrabBike GrabHitch, GrabExpress) Source: Jefferies, Company Data More recently (in January 2016), Grab undertook a brand restructuring exercise rebranding the company from GrabTaxi (MyTeksi in Malaysia) to Grab to reflect the increased breadth of services the company now provides as a one-stop transportation solutions provider. This includes GrabTaxi/MyTeksi (taxi-hailing), GrabCar (private car booking), GrabBike (for bikes, especially in Jakarta, Bangkok), GrabHitch (social carpooling), GrabExpress (last-mile delivery). Another important development in Dec 2015 was the inking of a global alliance between Didi Kuaidi (China), Ola (India), Lyft (USA) and Grab (S.E. Asia) to take on UBER by providing seamless inter-linked services for their subscribers when they travel to different geographies through their alliance partners. Grab thus becomes part of a global alliance which provides an alternative to UBER. Financing Rounds Grab was initially launched on the back of angel funding received following Anthony Tan’s team winning the 2011 Harvard Business Plan Challenge. It then executed three series of VC funding between April and Oct 2014 which raised US$90m from Temasek, page 29 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 GGV Capital, Tiger Global, Qunar and Hillhouse Capital. Later in Dec 2014, it attracted a massive US$250m investment from Softbank which was one of the largest start-up funding deals in S.E.Asia. More recently in 2015, Grab raised the largest-ever funding round in S.E.Asia with over US$350m raised from Coatue, CICC and Didi Kuaidi. Business Model Like Uber, Grab operates a simple marketplace business model for personal transportation services. Grab collects a fee for its service of optimally connecting demand and supply for personal transport. In case of taxis, Grab charges a fixed absolute commission per ride whereas in case of private car, bike and delivery services, it charges a percentage commission on the total ride value. It benefits users by broadcasting their request to a larger group of fleet drivers, and benefits the drivers by cutting down on idle cruising times and improving route scheduling. Grab is able to use dynamic pricing to influence supply i.e. by allowing users to pay a premium for urgent bookings, giving drivers a greater incentive to offer services during peak-periods etc. Competitive landscape and other challenges Whilst the economic rationale for online taxi services seems fairly clear, implementing a successful start-up strategy to meet this need requires solid execution on 1) managing the regulatory eco-system, 2) being able to scale-up and reach critical mass in terms of both users and drivers to shut out competition. Most geographies start out as fragmented markets with operators offering aggressive incentives to lure both drivers and users to their platforms. Consolidation can take place over a fairly long period. In this context, Grab management believes it has four clear advantages to ride out a long period of industry consolidation and emerge as winner: 1) Localisation: In comparison to Uber, Grab sees better localisation capabilities as a key advantage. Grab’s origin as a taxi-booking app in Malaysia/Singapore has helped. First, it has allowed better liaison with regulatory environment as taxi services/ fares are regulated in most countries. Also, by enticing taxi drivers to first sign up to its platform, it has ensured that users booking on to the Grab platform have a critical mass of drivers to meet their demand. Satisfying the requirements of the early users in terms of availability and response times can set in motion a positive word-of-mouth cycle which gets in more users to try out the platform. Secondly, Grab has large local teams across 6 countries which collectively speak the 30 major dialects of the Southeast Asian region. This enables Grab to better assist passengers in local markets and to acquire local drivers, many of whom cannot converse in English or other major languages of the region. Thirdly, Grab’s large physical presence in the region enables it to acquire drivers more easily in a region where online acquisition of drivers is less effective than other markets globally. 2) One-stop transportation network: In comparison to its competitors, Grab provides a full suite of transportation and delivery solutions tailored to the differentiated markets of Southeast Asia. It provides taxi and private car services across all 6 countries, as well as bike and express courier and food delivery services across Indonesia, Vietnam, Thailand and the Philippines, where bikes are a complementary mode of transportation and delivery. For example, more than a quarter of all Grab users use multiple services on the platform, a feature which no other competitor provides in Southeast Asia. 3) Flexibility in payment options: Uber relies on credit cards as the primary payment option for their services. This works well in developed countries where credit cards penetration/ usage is high. However, in S.E.Asia region where credit card penetration is low and where users culturally prefer to pay cash even when they have credit cards, Grab has allowed for cash as a payment option in addition to credit cards. 4) Funding: Grab has raised nearly US$700mn in private funding already and therefore has strong financial backing relative to its smaller local competitors to ride out a long consolidation period in the industry during which most players might be generating cash losses on account of driver incentives and user acquisition costs. page 30 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 Market potential for personal transportation apps Since Singapore provides good data on its transportation metrics, we have done some back-of-the-envelope calculations to estimate that the total amount spent on taxi services in Singapore per annum is just over S$6bn (see Table 2 below). If we estimate that potentially a third of these users would move to booking private car services through online booking apps and if app providers like Grab/ Uber charge about 5-10% of transportation fees as service charges, then the potential pie for online service charges is around S$100-200m p.a. in just Singapore alone. (Note that Grab operates in 28 cities across S.E.Asia currently.) It should be noted that the ultimate target of transportation apps like Uber/Grab is not to just target the taxi services spending pie for personal transportation but also potentially the much larger private car ownership space by making transportation services a pay-asyou-use model rather than as an ownership based model as it is at present. It is therefore evident that the scalability of a personal transportation app like Grab/Uber has a long way to go and the key to being successful remains the ability/ resilience to survive the inevitable consolidation phase in the industry and manage its cash burn till the market matures. Exhibit 65: Back-of-the-envelope estimate of annual taxi spend in SG Total number of taxis in SG Estimated no. of trips per day Total trips per day 28,000 25 700,000 Average mileage per trip (km) Cumulative taxi mileage per day (kms) Average tariff (S$ per km) Estimated taxi tariff collection per day ($M) on an annual basis (S$m) 10 7,000,000 2.5 17.5 6,300 Source: Jefferies estimates, LTA website page 31 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 PropertyGuru – Focus and localisation Company Background PropertyGuru was founded in May 2007 and the online platform was formally launched in Dec 2007 by Steve Melhuish and co-founder Jani Rautiainen. Steve thought of launching PropertyGuru out of his personal frustrations in trying to find a new home as an expat in Singapore in 2006. Prior to founding PropertyGuru, Steve worked for 12 years in telecoms and over 5 years in start-up/ VC outfits including an investment bank (Ariadne Capital), his own digital consultancy and also an online platform to share comics. Today, PropertyGuru is the leading online property group in South East Asia used by over 16 million property seekers and having over 34,000 property advertisers every month. It generates over 130m page views and 0.5m sales enquiries per month for its advertisers and management estimates it is responsible for about S$17bn of property transactions per month. Exhibit 66: PropertyGuru; Timeline of key events May 2007 Dec 2007 2008 2010 2011 2011 2013 2013 2014 2015 Co-founded by Steve Melhuish and Jani Rautiainen Property portal launched in SG Raised S$2m round A funding from angel inv Reached 10k paying agents in SG, clear market leaders S$5m round B from VCs Expansion into Asean by acquisition Acquired Fullhouse (Malaysia), Rumah.com (Indo), Ddproperty.com (Thai) Hit 1bn page views, 1m app downloads S$60m investment by Inmobilien 24 (Deustche Tel) 1m property listings, 30k paying agents S$175m investment from TPG, Emtek, Square Peg Capital Source: Company Data Funding programme After its founding in May 2007, PropertyGuru ran on the founder’s own funds for the first 18 months or so. The first angel round raised S$2m in 2008 and then S$5m in 2011, followed by a larger investment of S$60m by European property portal (Immobilien Scout24 of the Deustche Telekom group) in 2013. The most recent round was in June 2015 when it raised S$175m from an investment consortium comprising TPG, Indonesia’s largest media group – Emtek and Square Peg Capital. Part of this capital raised has been deployed in three acquisitions that PropertyGuru has done over the last six month – 1) ePropertyTrack – a leading marketing company working for Asean developers, 2) RumahDijual – a leading property portal in Indonesia and a complementary fit for PropertyGuru’s existing operations, 3) Ensign Media – a luxury property investment magazine and leading property awards platform across 9 countries. Business Model PropertyGuru has 2 key customer groups – 1) Property agents, 2) Corporate clients (real estate developers and banks). As an online property portal, PropertyGuru makes money primarily in three ways: 1. Agents’ fee or listing fee: It charges agents a monthly fee to use its platform for advertising their property listings. The current listing fees charged on a monthly basis to agents are shown below. Exhibit 67: Listing fee by tiers charged to agents by PropertyGuru Tier Annual fee (S$) Concurrent Listings New / Re-Listings Credits Basic 630 10 480 Specialist 980 50 3,000 Elite 2240 100 7,200 Source: Company Data page 32 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 Here the main objective is to capture the shift from offline (print) advertising to online. According to the management, PropertyGuru’s agent subscription packages equate to a maximum price of S$0.35/listing per day – this is one-hundredth of the cost of advertising in newspapers, which cost S$35 (US$27) for three lines of print. Seven years ago, almost 100 percent of all advertising was in newspaper with agents typically spending S$5,000 (US$3,860) per annum there whereas agents pay PropertyGuru as low as S$630 (US$486) a year to advertise. Management also believes that in markets like SG, the focus has now shifted to increasing the average revenue per agent (“ARPA”). Basic tier annual fees have risen from early teaser rates of S$50p.a. at the early stage (2009-09) to S$630 per annum currently as agents realise that online ads are a more cost effective way of generating sales lead than traditional media. Agents are also increasingly spending on “discretionary” or depth services which are optional add-on services to give agents or their listings a better exposure. Bulk of PropertyGuru’s revenue (~70-80%) currently comes from agent listing fees. 2. Online Advertising: PropertyGuru also earns revenues by selling ad spots on its online property and printed newsletter. With a dominant share of page views in SG and increasingly in the ASEAN region, PropertyGuru is well-placed to monetise its page views through targeted online advertising. It also has a printed newsletter to supplement its online proposition to advertisers on its platform. 3. Property developers’ marketing – integrated sales campaigns: PropertyGuru team plans to support the entire campaign for property developers from advertising to sales of new property launches. This is currently a small portion of revenues for PropertyGuru, but is an important target market to grow income streams in the future. As seen in table below, ad spend by developers to market new property launches make up a much larger portion of the total property industry ad spend (particularly in less developed markets like Indonesia, Thailand). As such, the developer marketing/ advertising pie is much bigger than the agents listing space that PropertyGuru has thus far targeted. Exhibit 68: Property developers dominate ad spend in Asean Real estate ad spend (S$m) Singapore Indonesia Malaysia Thailand 200 200 270 140 Agents vs developers 30:70 10:90 30:70 10:90 Source: Company Data Management believes that providing developers a bespoke, integrated and targeted marketing strategy for new launches is likely to drive PropertyGuru’s next leg of growth. This would enable to target the much bigger developer spend pie. It is therefore allocating considerable resources to big data analytics of its user base, its browsing patterns and getting more demographic data. PropertyGuru acquired ePropertyTrack (EPT) in July 2015. EPT is a leading new project sales and marketing company in Asean which has an information sharing platform to facilitate real-time sharing of information between developers and its sales/ marketing teams. This information could involve multi-media promotional material, real-time booking and inventory updates as well as real-time incentive changes. Management believes one of its key challenges going forward is finding and retaining the right talent to scale up its operations at the pace required. PropertyGuru has over 350 employees currently, with its HQ hubbed out of Singapore, but significant presence allocated to local offices across Asean. PropertyGuru is also looking to de-risk its page 33 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 operations by moving some support functions to Thailand/ Malaysia and having a 2 nd data center in Bangkok. Competitive landscape and other challenges According to Oct 2015 to March 2016 data from ComScore, a leading cross-platform measurement company which tracks average time on site engagement for portals, PropertyGuru claims to be the No.1 property portal across the 4 key markets it operates in – Singapore, Thailand, Indonesia and Malaysia. In Singapore, PropertyGuru claims to be by far the dominant real estate website based on the following statistics: 4x the number of daily visits compared to the next best portal Captures 85% of time spent on all property portals combined 18x more time spent on PropertyGuru compared to next best Property seekers visit 11 pages per visit on PropertyGuru, 1.5x the next best 77% share of all property page views in SG In Indonesia, the group recently acquired rumahdijual (“house for sale”), which combined with its existing portal rumah.com, is estimated to give the group a market share of 45% of all time spent on property portals as per company estimates, nearly 2x the next largest competitor. Together, the two Indonesian portals have over 5.5m property seekers viewing over 30m pages per month. As per ComScore data cited by management, PropertyGuru also has a leading engagement market share in Thailand (59%), nearly 3x the No.2 player and has just edged out its nearest competitor Iproperty to reach the top spot in Malaysia with 43% market share. In addition to the above, PropertyGuru has marketing partnerships with the leading property portals in Australia, HK, China, India, Vietnam and Cambodia where they cross sell and share listings to increase overseas buyer leads for their clients from these countries as well as bringing properties from these countries to buyers in their 4 markets The company is also investing heavily in data analytics to develop its user base profile, analyse browsing patterns. It has invested in services which allow users to compare the mortgage packages offered by different banks, works out their annual mortgage payments and DSCR ratios. It also provides property research data to property agents, consumers and as well real estate developers. Market Opportunity PropertyGuru currently estimates its platform has 1.3m property listings, 34k paying agents, over 16m users, 3m app downloads. It estimates property transactions of S$17bn per annum made through the sales leads generated on its portals. Industry estimates peg the total value of property transactions in Asean at around S$140bn p.a. Ad spend on this is estimated to be around S$800m p.a. across Asean (~0.5-0.6% of total transaction value). Of this, only 10% currently is spent on online channels with over 90% done through traditional channels like print, television hoardings etc. In more developed markets like Australia, over 50% of the ad spend is targeted at online channels. This implies that online spend for the property space in the Asean market could hit S$300350m p.a .if it manages to catch up with the Australian market dynamics over the next 4-5 years. Eventually, management expects a leading portal which survives the inevitable industry consolidation to capture 70-80% market share of spend in any market. Management estimates this could conservatively lead to potential top line of S$200-250m for a portal like PropertyGuru in the Asean space. In mature markets, once the initial setup and development costs are completed, EBITDA margins in this space can be as high as 50-75% (as seen in the financial performance of REA AU, the leading property portal in Australia and RightMove, UK). Based on this, management estimates PropertyGuru could page 34 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 easily hit EBITDA run-rates of S$100-130mp.a. as Asean property markets start shifting more towards online advertising. One of Asean’s other leading property portals Iproperty group was recently bought by the REA group (realestate.com.au, the largest online portal in Australia and part of the NewsCorp group). REA bought out the 87% stake it did not own in iproperty for A$580m (S$600m) implicitly valuing iproperty at over A$750m. Iproperty group as per its ASX filing expected to generate A$32m of revenue and A$2.5m of EBITDA in 2015. This implies an EV/sales multiple of 24x. Exhibit 69: Online ad spend in Asean vs developed markets like Australia Source: Company Data, REA website The analysis above has largely focussed on targeting property advertising costs and how a switch to online forum could benefit leading property portals like PropertyGuru. Note that in addition to the S$800m p.a. (0.5-0.6% of transaction value) spent on advertising, sales commission is another major marketing cost for real estate. Sales commissions are estimated at nearly S$2bn p.a. (~1.2-1.5%) of total value of property transactions. This is a much larger pie to target for online property portals particularly in the developer sales (primary sales) market. page 35 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 Lazada – Alibaba’s Proxy in South East Asia Exhibit 70: Lazada - Snapshot Founded Funding ($ MM) Segment HQ Key Competitor(s) 2012 Founder/CEO Maximilian Bittner 1,186 Key Investors Rocket Internet, Temasek, Kinnevik, Tengelmann, Tesco, Summit E-tailing Description Horizontal e-tailing Singapore Areas of ops Singapore, Indonesia, Malaysia, Thailand, Philippines, Vietnam Qoo10, Taobao, Ebay, Tokopedia Source: Jefferies, company data Company background & Funding In April 2016, Alibaba invested US$1bn in Lazada including US$500mn of fresh infusion, the rest being stake sales by existing investors. Post completion of the transaction, Alibaba will become the controlling shareholder of Lazada. Lazada was founded in 2012 by Rocket Internet. It operates across the Asean region with operations in all six major countries. Lazada has raised US$1.2bn in funding till date and is reported to be valued at US$2bn. It has raised multiple rounds of funding over the years, the most significant being US$250mn in November 2014, led by Temasek, US$250mn in December, 2013 led by Tesco and US$100mn in June 2013. Business model & Financials Lazada is a horizontal e-tailer, selling items across multiple categories. It started as an inventory based model but started expanding its marketplace in 2014 – currently 75-80% of its GMV comes from its marketplace. As of September, 2015 it had over 30k active sellers on its platform, 10mn SKUs and 8mn customers. Its GMV run-rate is now over US$1bn and it claims to be the #1 e-tailer in the Asean region. Lazada has witnessed a significant transition from desktops to mobiles in the last 2 years with 60% of its GMV now coming from mobile vs. 20% at the beginning of 2014. Lazada’s mobile app has had over 30mn downloads. Lazada has an in-house logistics arm known as Lazada Express. It covers over 250 cities and districts with 6 sortation centres, 84 last mile distribution hubs and a fleet of 2000 vehicles. However it also uses a large number of third party logistics companies. For sellers on its market place, Lazada encourages the “Fulfilment by Lazada” model wherein sellers pre-stock their inventory at Lazada’s warehouse and once an order is placed by a customer, Lazada takes care of picking, packing, invoicing and shipping the order. This gives Lazada better control over quality and customer experience. In the marketplace model, Lazada earns revenues in three ways: 1) Commissions – this is usually a % of the selling price of the item and varies by category – it varies in the range of 1-10% for electronics items, 3-10% for lifestyle items and 10-12% for fashion & accessories. 2) Payment gateway charges – this is usually ~2% of the selling price 3) fulfilment and shipping fees – these are charged if Lazada takes care of shipping and fulfilment as described above. Lazada recorded 167% YoY growth in its GMV in its recently reported 2015 results. Full year average GMV crossed US$1bn. Net revenues grew at 78% YoY in 2015 and it recorded an EBITDA loss of US$300mn. Exhibit 71: Financials of Lazada US$mn GMV % YoY Revenues % YoY Adjusted EBITDA Cash position 2,013 2,014 2,015 95 n/a 384 304 1,025 167 76 n/a (59) 252 154 104 (143) 198 275 78 (297) 75 Source: Jefferies, company data page 36 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 Tokopedia – Indonesia’s Taobao Exhibit 72: Tokopedia - Snapshot Founded Funding (US$mn) Segment HQ Key Competitor(s) 2009 Founder/CEO William Tanuwijaya, Leontinus Alpha Edison 248 Key Investors Sequoia Capital, SoftBank E-tailing Description Horizontal e-tailing Indonesia Regions Indonesia Lazada, Bukalapak, Elevenia, Blibli Source: Jefferies, company data Company background & Funding Tokopedia was founded in 2009 and was named after the Indonesian word for shop, ‘toko’. The company was founded by Victor Fungkong, William Tanuwijaya and Leontinus Alpha Edison and is headquartered in Jakarta. It sells across all key categories including mobiles & electronics and fashion & accessories. It has raised multiple rounds of funding, the most recent being US$147mn in April, 2016. Softbank and Sequoia invested in the company in October, 2014. Other investors include East Ventures, NetPrice and Cyberagent Ventures. Business model Tokopedia is primarily a C2C marketplace similar to Taobao of Alibaba. We understand that Tokopedia does not charge a commission for listing or selling items through its platform. It monetizes sales mainly through its ‘Gold Merchant’ and ‘TopAds’ schemes. The Gold Merchant scheme allows merchants greater flexibility to manage their store on the platform while TopAds offers better visibility amongst buyers. To facilitate the transaction, Tokopedia operates an escrow system wherein the payment is forwarded to the seller only after the buyer receives the goods. According to media reports, Tokopedia currently has 300k merchants and processes 7.5mn transactions per month. We also understand that majority of the transactions happen through mobile. It has over 100k app downloads on the Android platform. Logistics, competition the key challenges Logistics is a key challenge for Tokopedia especially given that Indonesia is an archipelago and relatively under-developed infrastructure compared to Singapore and Malaysia. JNE is a preferred logistics partner for Tokopedia on which it offers a 2% cashback on the price of postage for each shipment. However Tokopedia deals with a number of other logistics partners as well. Competitive intensity has been rising in the e-tailing space in Indonesia with a number of local and regional e-tailers such as Bukalapak, Lazada, Elevenia, Blibli as well as discussion forums like Kaskus where a lot of C2C commerce happens. page 37 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 SingPost – E-commerce Logistics Driving Growth Exhibit 73: SingPost - Snapshot Funding (US$mn) Segment HQ Key Competitor(s) 457 Key investors Logistic Description Singapore Regions aCommerce, DHL, Pos Malaysia Alibaba E-commerce logistics, postal mails Asia Pacific Source: Jefferies, company data Significance of e-commerce for SingPost E-commerce related revenue now contributes a third of SingPost’s revenues and is a key growth driver for the company. In 9MFY16 for instance e-commerce revenue grew 53% YoY (with some inorganic contribution as well) vs. 14% growth for non-ecommerce revenue. E-commerce has also helped SingPost significantly expand its regional reach with overseas business now accounting for over 40% of its revenues. Exhibit 74: E-commerce related revenues accounted for a third of SingPost’s revenues in 9MFY16 Exhibit 75: E-commerce related revenues have been growing much faster for SingPost Source: Jefferies, company data Source: Jefferies, company data Initiatives in e-commerce logistics SingPost has identified e-commerce as a key transformational initiative for the company. It has been investing across the value chain. Two key subsidiaries in SingPost’s e-commerce business are Quantium Solutions which works across warehousing, fulfilment and last mile delivery and SP eCommerce which provides enterprise solutions. In the mail segment, SingPost has developed an envelope called SmartPac Lite for ecommerce items of up to 1kg. In the logistics segment, SingPost has made a number of acquisitions and invested in logistics infrastructure and last mile capabilities to strengthen its end-to-end integrated ecommerce logistics value chain. These include freight, customs and regulations management; warehousing and fulfilment capabilities; last mile delivery and returns; and ecommerce web services. In the retail & e-commerce segment, it has rolled out a fully integrated end to end ecommerce fulfilment solution to help SMEs sell online, scale and enhance productivity called ezyCommerce. SingPost has also tied up with Alibaba, with the latter investing over US$450mn in SingPost to help develop an e-commerce related logistics network in the region. SingPost is also collaborating with Alibaba in various markets for last mile delivery resulting in strong volume growth. page 38 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 VNG – Leading Internet Company in Vietnam Exhibit 76: VNG - Snapshot Founded Funding (US$mn) Segment HQ Key Competitor(s) 2004 Founder/CEO n/a Key Investors Entertainment Description Vietnam Regions Garena, Asiasoft Corp, PlayLab Hong Minh le & Bryan Pelz CyberAgent Ventures Gaming, social n/w, messaging Vietnam Source: Jefferies, company data Company background VNG was founded in September, 2004, primarily as a gaming company under the name VinaGame. In June 2005 it signed its first contract with Kingsoft to bring “Vo Lam Truyen Ky” to Vietnam. In 2006, the company entered e-commerce through 123mua.vn. During 2006-08, it also developed a number of web products such as Zing Play, Zing Chat, Zing Mp3 and Zing News all under the Zing brand. In 2009 it launched “Zing Me” a social networking site. In 2H2012, VNG introduced its messaging app Zalo, which reached 2mn users within 5 months of launch and 10mn users by March, 2014. In 2014, media reports indicated that VNG sold its e-commerce site to FPT for a nominal amount. CyberAgent Ventures is reported to have invested in VNG in a round in September, 2010. Offerings across multiple segments VNG is present across a wide spectrum of segments within the internet/e-commerce space in Vietnam. We highlight some of its key offerings below. 1) Games & entertainment. VNG is one of the four main game publishers in the Vietnamese market with online games like Vo Lam Truyen Ky, Kiem The, Phong Than as well as casual games like Zing Speed, Zing Play, Boom Online and Gunny. Zing also offers music streaming services (Zing mp3), provides news updates (Zing News) and TV shows online (Zing TV). 2) Social networking & messaging. In this segment, VNG’s key offerings are Zalo, its mobile messaging app and Zing Me, its social network which is focused on the games offered by VNG 3) Software & applications. VNG has been developing a number of software solutions applications mainly targeted at the Vietnamese market, since its early days. Key amongst these are: 1) Cyber Station Manager (CSM) which is a free software for managing Internet agencies. CSM is now the most popular managing software for internet shops in Vietnam with over 60% of market share and over 2 million downloads every day 2) Laban Key, a Vietnamese keyboard for mobile devices 4) E-commerce. VNG’s key offerings in e-commerce are its online payment platform 123Pay and movie ticket booking app. page 39 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 Appendix-1: Private market funding in ASEAN internet/e-commerce Exhibit 77: Private market fund raisings in ASEAN internet/e-commerce Date Company Segment HQ Amt raised (US$mn) Investors Apr-16 Apr-16 Mar-16 Mar-16 Mar-16 Mar-16 Lazada Tokopedia Garena EZBUY Medical Departures U-Hop E-tailing E-tailing Gaming E-tailing Classified Travel SG ID SG SG TH PH 500 148 170 20 3 7 Alibaba n/a Khazanah Nasional Berhad CGC Capital, IDG Ventures, Vision Knight Capital OPT SEA, Hubert Burda Media, CyberAgent Ventures, DMP VC Asian Alliance Investment Corporation, Philippine Corporation Mar-16 Mar-16 Mar-16 Mar-16 Feb-16 Feb-16 Feb-16 Jan-16 Jan-16 Dec-15 Dec-15 Servicehero Momo Kurio iflix Orami Tiki Elevenia Eyeota Xfers Vanitee Burpple Services Payments Entertainment Entertainment E-tailing E-tailing E-tailing Digital advertising Payments Classified Classified MA VI ID MA ID VI ID SG SG SG SG 3 28 5 45 15 10 50 7 3 4 6 Golden Gate Ventures, Cradle seed Ventures Goldman Sachs, Standard Chartered Private Equity Gunosy Sky, Emtek Group Velos Partners, Ardent Capital, Gobi Partners, SMDV VNG Corporation SK Planet, XL Axiata Global Brain, Infinity e.Ventures and Project A Ventures BWB Ventures, Partech Ventures, Convergence Ventures +5 Cosme, Garena, Ivan Lee, Luxasua, Robert Yap SPH Media Fund, Tembusu Partners, Triumph Capital Nov-15 Nov-15 Oct-15 Oct-15 Oct-15 Oct-15 kaodim Bhinneka Qraved Honestbee PlayLab Hipvan Services E-tailing Classified Online grocery Gaming E-tailing MA ID ID SG TH SG 4 22 8 15 5 3 East Ventures,500 Startups, BEENEXT, Venturra Capital Ideosource GWC,M & Y Growth Partners, Toivo Annus,500 Startups, Convergence Ventures, Gobi Partners, Richmond Global Formation 8, Gideon Yu, Steve Chen, Owen Van Natta, Pejman Mar Ventures Monk’s Hill Ventures Golden Gate Ventures, East Ventures, LionRock Capital, Toivo Annus and Wavemaker Partners Sep-15 Happyfresh Online grocery ID 12 Sep-15 Aug-15 Aug-15 Aug-15 Aug-15 Jul-15 Migme RedMart Grab Yogrt Numoni Qoo10 Social network Online grocery Travel Social network Payments E-tailing SG SG SG SG SG SG 10 27 350 3 5 82 Jul-15 Jul-15 Jul-15 Jul-15 Jul-15 Jun-15 Jun-15 Jun-15 May-15 Fastacash Paktor Singapore Post GlassesGroupGlobal Bizzy Chope PropertyGuru ralai aCommerce Payments Social network Logistic E-tailing Digital advertising Classified Classified E-tailing E-commerce Logistics SG SG SG MA ID SG SG ID TH 15 8 207 3 3 8 129 3 5 Vertex Ventures, Sinar Mas Digital Ventures , Asia Venture Group, Beenext, Ardent Capital, 500 Startups, and Cherry Ventures Investor List not available Garena, Softbank Ventures Korea, Visionnaire Ventures, and Eduardo Saverin Coatue, SoftBank, Tiger Global, China Investment Corp. Linear Venture, Centurian OWW Capital Partners, Robert Yap Singapore Press Holdings, eBay, Saban Capital Group, UVM 2 Venture Investments, Brookside Capital, Oak Investment Partners Rising Dragon, UVM 2 Venture, Life.SREDA convergence Ventures, Majuven and Vertex Ventures Alibaba Nova Founders Capital, Caixa Capital, Toivo Annus, Siegfried Drueker, Uwe Kolb, Vectr Ventures Ardent Capital F&H Investor, NSI Venture, DSG Consumer Partners, Frontier Ventures, John Wu, Singapore Press Holdings Emtek, Square Peg Capital, TPG Beenos Plaza, CyberAgent Ventures & East Ventures Ardent Capital, Indonesian conglomerate Sinarmas, Inspire Ventures Apr-15 Apr-15 Apr-15 Mar-15 Mar-15 Mar-15 Mar-15 Mar-15 Feb-15 Feb-15 Feb-15 Jan-15 Dec-14 Nov-14 Nov-14 Nov-14 Oct-14 DocDoc iflix Ensogo Duriana Zipmatch Elevenia Ensogo Ninja Logistics Matahari Mall Carmudi Coc Coc Tickled Media Grab Lazada Carousell iCarsClub Grab Classified Entertainment E-tailing E-tailing Classified E-tailing E-tailing E-commerce Logistics E-tailing Classified Search Social network Travel E-tailing Classified Travel Travel SG MA TH SG PH ID TH SG ID PH VI SG SG SG SG SG SG 9 30 27 3 3 18 13 3 500 25 14 3 250 250 6 60 65 Hong Leong Financial Group, SparkLabs Global Ventures Catcha group Vipshop econtext Asia and Beenos Asia Monk’s Hill Ventures,500 Startups SK Planet, XL Axiata Ward Ferry Management, Vipshop Monk’s Hill Ventures, Insas Berhad Lippo Group Tengelmann Ventures, HV Holtzbrinck Ventures, Asia Pacific Internet Group Hubert Burda Media Hellmut Schutte, Tigris Capital, Vertes Ventures SoftBank Temasek, Kinnevik, Rocket Internet, Verlinvest Sequoia Capital, Rakuten Ventures, Golden Gate Ventures, 500 Startups, Darius Cheung IDG Capital Partners and MorningSide Ventures Tiger Global Oct-14 Oct-14 Oct-14 Sep-14 Sep-14 Aug-14 Aug-14 Jul-14 Gnum Tokopedia AdNear iMoney bellabox Urban Remedy NONSTOP games RedMart Social network E-tailing Digital advertising Classified E-tailing E-tailing Gaming Online grocery SG ID SG MA SG SG SG SG 6 100 19 4 3 5 3 23 Tembusu Partners SoftBank Canaan Partners, Sequoia Capital, Telstra Ventures (AVG), Global Brain Corporation iSelect Allure Media, Fairfax Digital Ventures venture51,science,slow ventures Creandum, Lifeline Ventures Garena, Softbank Ventures Korea, Visionnaire Ventures, and Eduardo Saverin page 40 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 Exhibit 77: Private market fund raisings in ASEAN internet/e-commerce Date Company Segment HQ Amt raised (US$mn) Investors Jun-14 aCommerce E-commerce Logistics TH 11 Jun-14 Jun-14 May-14 May-14 Apr-14 Apr-14 Apr-14 Feb-14 Feb-14 Feb-14 Jan-14 Dec-13 Fastacash iCarsClub Grab Singapore Post IN2NITE Carmudi Ookbee ViSENZE vinEcom JetRadar RedMart aCommerce Payments Travel Travel Logistic E-tailing Classified E-tailing Search E-tailing Travel Online grocery E-commerce Logistics SG SG SG SG SG PH TH SG VI TH SG TH 4 10 15 250 3 10 7 4 50 10 5 3 Ardent Capital, Inspire Ventures, NTT DoCoMo, Sumitomo Corporation Equity Asia, Asia Pacific Capital, CyberAgent Ventures, JL Capital, Sinar Mas Indonesia Kewalram Chanrai Group and Golden Orile Investments, Jungle Ventures, Spring SEEDS Capital, Funding the Future. Sequoia Capital, Crystal STream , Xing Wang + 2 GGV Capital, Vertex Ventures, Qunar.com Alibaba IDG Ventures + undisclosed investors Tengelmann Ventures Transcosmos, InVent Rakuten Ventures, UOB Venture, Walden International Vingroup iTech Capital Eduardo Saverin, Steve Melhuish, Jani Rautiainen, Meng Weng Wong, LionRock Capital (Hong Kong), Teng Wen Wee CyberAgent Ventures,NTT DOCOMO Ventures Dec-13 Dec-13 Nov-13 Nov-13 Nov-13 Oct-13 Oct-13 Jun-13 Jun-13 May-13 May-13 Mar-13 Mar-13 Jan-13 Jan-13 Dec-12 Nov-12 Lazada Zalora ROKT Clozette Berrybenka M-DAQ Fastacash Wego Lazada Zalora Reebonz Chope CtrlShift Lazada Momo Lazada AdNear E-tailing E-tailing Digital advertising Social Network E-tailing Finance Payments Travel E-tailing E-tailing E-tailing Classified Digital advertising E-tailing Payments E-tailing Digital advertising SG SG SG SG ID SG SG SG SG SG SG SG SG SG VI SG SG 250 112 8 3 5 12 3 17 100 100 40 3 3 20 6 26 6 Tesco, Verlinvest, Kinnevik, Access Industries Access Industries, Scopia Capital, Rocket Internet, Len Blavatnik Lachlan Murdoch, Square Peg Capital, John Ho, Greg Roebuck Seed Ventures IV, Philip Private Equity Transcosmos, GRE Ventures Citi Ventures, GSR Ventures Spring SEEDS Capital, Jungle Ventures, Spring Singapore Crescent Group, Square Peg Capital, Tiger Global Management Tengelmann Ventures, Summit Partners, HV Holtzbrinck Ventures, Investment AB Kinnevik, Verlinvest Rocket Internet, Tengelmann Ventures, Investment AB Kinnevik, Summit Partners MediaCorp Singapore, GGV Capital, Matrix Capital, Intel Capital, Infocomm Investments Singapore Press Holdings Electric Sheep Capital and Digital Media Partners Tengelmann Ventures Goldman Sachs Summit Partners Canaan Partners, Sequoia Capital Nov-12 Sep-12 Jul-12 Lazada iCarsAsia UpToPromo E-tailing Classified Digital advertising SG MA TH 40 10 Rocket Internet LISTED IN AUSTRALIA STOCK EXCHANGE iTech Capital Jan-12 Nov-11 Oct-11 Oct-11 Jan-11 MNC Shop Payoo Nubee Affle Reebonz E-tailing Payments Gaming Digital advertising E-tailing ID VI SG SG SG 6 3 13 10 14 GS Shop, PT Media Nusantara Citra Tbk NTT Data JAFCO D2 Communication GGV Capital, Intel Capital Source: Jefferies, company data page 41 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 Appendix-2: Singapore Start-up Ecosystem Compass, a leading solution for automated management reports, recently did a ranking of the best start-up eco-systems around the world. Singapore ranked 10th globally (top 3 being Silicon valley, New York and Los Angeles) and the first in Asia (ahead of Bangalore at 15th position). Singapore secured strong ratings for eco-system performance (11th), funding (9th), market reach (9th) and start-up experience (9th), while it slipped considerably on ability to get engineering talent (20th). Exhibit 78: Singapore start-up ecosystem ranks top 10 globally Rank Location Rank Location 1 2 3 Silicon Valley New York Los Angeles 11 12 13 Paris Sao Paulo Moscow 4 5 6 7 8 9 10 Boston Tel Aviv London Chicago Seattle Berlin Singapore 14 15 16 17 18 19 20 Austin Bangalore Sydney Toronto Vancouver Amsterdam Montreal Source: Jefferies, Compass online survey Overall though, Singapore is seen as a vibrant start-up ecosystem in Asia, with most players targeting the Asean market having their HQ here. Over the years, Singapore has developed a strong ecosystem of investment entities including accelerators, early stage angel investors and VCs (series A and above). We have shown some of them in the chart below, but there are many more who have set up bases in SG for start-up investments. The government has also played an active role in incubating and seeding new start-ups through industry regulators (IDA/ MDA), research agencies like AStar, private sector industry bodies like ACE (Action Community for Entrepreneurship). Also GLCs like Singtel, MediaCorp, DBS etc. have set-up venture capital funds to seed start-ups in their respective sphere of influence. Exhibit 79: Singapore start-up eco-system - some key players VC (Early stage) VC (Series A and Above) Jungle Ventures Sequoia Capital Wavemaker Partners Intel Capital GMO Venture Partners Singtel Innov8 Spring Seeds SPH Media Fund Red Dot Ventures etc . Global Brain etc.. Accelerator Co- Working Space JFDI BASH Muru Digital The CO. SPH Plug and Play Mettle Work Startupbootcamp Smart Space Rockstart etc. Woolf Works etc … Source: Jefferies, industry data page 42 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 JTC Corp which is Singapore’s lead agency for developing industrial land and infrastructure has identified One-North near Bueno Vista as the area for developing knowledge-based industries in Singapore. Within this cluster, JTC Launchpad @OneNorth has been identified as a cluster for developing new start-ups. JTC website shows that it will eventually have over 300K sq.ft of space for start-ups with rents ranging within a reasonable S$1.6-2.0psf. There are other private entities that are developing co-working spaces for start-ups as seen in the chart above. In December 2015, Singapore announced the setting up of a 30-member committee called the Committee on the Future Economy (CFE) to position Singapore well for the future – to be a vibrant and resilient economy with sustainable growth that creates value and opportunities for all. The CFE will be helmed by Minister for Finance Mr Heng Swee Keat and his deputy chairman, Minister for Trade and Industry (Industry) Mr S Iswaran. They will lead a 30-member Steering Committee. The members come from different industries, operating in both global and domestic markets and enterprises both large and small and the committee recommendations are expected to be submitted by end of 2016. Singapore functions as a testing bed, launch pad for Asean start-ups With a strong support eco-system for funding and tax/other incentives in place, it’s no surprise that many start-ups targeting the Asean market look at Singapore as their base/ HQ. Singapore itself is a very good test market for launching an online business due to its 1) High level of disposable income, 2) High internet/ smartphone penetration, 3) Population density which makes fulfilment logistics easier, 4) Good payment networks including high credit card penetration and propensity to use it for online purchases. Exhibit 80: Singapore is an ideal test market for online platforms Total population (m) Disposable income per hh (USD) Credit cards per adult Internet penetration Smartphone penetration Average internet speed (MBps) Retail ecommerce (USDbn) Percentage of Ecommerce on mobile 5.4 97,000 2.7 87% 82% 8.4 4.4 50% high population density, logistics easier One of the highest globally higher than US up nearly 4x since 2012, rapid growth shift to mobile already taking place Source: Jefferies, IDA Many of the start-ups we have spoken to see Singapore as an ideal testing bed for an online business, with successful business models then going on to launch across Asean using local language/ customised interfaces for each country. This allows the start-ups to achieve scale by tapping into the larger addressable markets of the broader Asean region. Smart Nation, an initiative that will boost growing e-commerce business The Singapore Government has already started building the world’s first Smart Nation by harnessing technology to create an ecosystem which will not only provide better living standards to individuals but also provide businesses to use this infrastructure for better growth prospects. The Smart Nation initiative adopts a people-centric approach by rallying citizens, industries, research institutions, and the government to co-create innovative solutions. The Government is responsible for laying the foundation, including building the infrastructure, facilitating innovation and creating the framework for contribution. Government agencies will also share extensive real-time data in the public domain. page 43 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 Exhibit 81: Smart Nation Initiatives proposed Key initiative Smart Nation PMO Office Smart Nation Fellowship Programme Mobile Application Hackathons Infocomm Investment Smart Mobility Smart Living Objective Bring citizens, the government and industry players together to identify issues, co-develop solutions, prototype ideas and deploy them effectively This program invites top data scientists, technologists and engineers to help the Singapore government deliver meaningful digital and data solutions to improve the lives of citizens. As part of efforts to improve public services, a number of Apps have been developed to facilitate communication between the public and the providers of public service This program offers opportunity to budding technologists to ideate and develop solutions to tackle real-world challenges Works with corporations, universities and professional accelerators to bring promising tech start-ups to accelerator programmes Provide greater access to real-time transport information so that citizens can better plan their journeys A Smart HDB Town Framework has been developed to guide the development of Smart HDB Towns across 4 key dimensions; Smart Planning, Smart Environment, Smart Estate and Smart Living Source: Jefferies, IDA SG govt acting to facilitate cross border E-commerce activities Of late, the Singapore Government has entered into agreements with different international organizations to facilitate cross border trade and increase the reach of regional players: • In Feb 2016, the Trans Pacific Partnership was signed among twelve Pacific Rim countries - Australia, Brunei Darussalam, Canada, Chile, Japan, Malaysia, Mexico, New Zealand, Peru, Singapore, the United States and Vietnam. • In Nov 2015, Singapore agency IE (International Enterprise) entered into an agreement with the International and Commercial Bank of China to promote crossborder B2B and B2C trades. • In July 2015, IE announced a partnership with US based Amazon, China based T-mall and Malaysia based Lelong, to provide local SMEs with easier access to global and regional online platforms. Singapore has a relatively open labour market and many incentives for new start-ups Singapore Government has taken several initiatives on the start-up front to attract foreign individuals to incorporate their companies here. Below are some of the programs offered by the Government: Singapore Entre Pass: Singapore is one of the first countries to launch special visa application for entrepreneurs. The program was launched way back in 2004 and offers express entry to individuals who are keen to set up their companies here. However, there was a revision to this program in September 2013 whereby the eligibility created was made tougher to prevent illegal immigration via this route. Government-aided equity financing schemes: The government co-sponsors funding requirements at various stages, from seed funding to growth, for start-ups based in Singapore. Exhibit 82: Government-sponsored equity financing schemes for start-ups Government Program SPRING Startup Enterprise Development Scheme Business Angels Scheme Early-Stage Venture Funding Scheme Scheme Co-invests in commercially viable Singapore-based start-ups, along with independent third-party investor(s), matching dollar-for-dollar up to a maximum of S$1 million Co-invests in growth-oriented, innovative Singapore-based start-ups along with pre-approved business angels matching dollar-for-dollar up to a maximum of S$1.5 million Co-funding scheme where selected venture capital firms who raise at least S$10 million from third-party investors will receive dollar-for-dollar matching from the NRF up-to a maximum of S$10 million Source: Jefferies Cash grants: The government offers cash grants to start-ups based in Singapore through various sponsored programs such as ACE Start-ups Scheme; Technology Enterprise Commercialization Scheme; iSTART:ACE Scheme; iSPRINT; ComCare Enterprise Fund. The cash grants offered through each of these schemes range from S$50K - S$500K. page 44 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 Business incubator schemes: The incubator schemes offered by Singapore Government help start-ups with guidance to launch their businesses apart from offering initial funding. There are currently five incubation programs either directly sponsored or co-sponsored by the Government - i.Jam Micro Funding Scheme; NRF Technology Incubation Scheme; Incubator Development Program; Incubator for Disruptive Enterprises and Start-ups (IDEAS) Fund; Fast-Track Environmental and Water Technologies Incubator Scheme (Fast-Tech) Tax Incentive Scheme: The government offers tax benefits for start-ups as well as other businesses. Any new company incorporated in Singapore is offered these tax benefits: • Initial 3 years: No tax on S$100,000 of taxable income; 8.5% (partial exemption) tax rate on the next S$200,000 of taxable income. The taxable income above S$300,000 is charged at the normal headline corporate tax rate of 17%. • 4th year onwards: 8.5% tax rate on taxable income of up to S$300,000 per annum. The taxable income above S$300,000 will be charged at the normal headline corporate tax rate of 17%. Apart from the above tax incentives, the government also offers other tax benefits for corporates who want to expand their business - Development and Expansion Incentive; Investment Allowance, Pioneer Incentive Scheme, Productivity and Innovation Credit (PIC) Scheme. page 45 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 Analyst Certification: I, Arya Sen, certify that all of the views expressed in this research report accurately reflect my personal views about the subject security(ies) and subject company(ies). I also certify that no part of my compensation was, is, or will be, directly or indirectly, related to the specific recommendations or views expressed in this research report. I, Abhijit Attavar, certify that all of the views expressed in this research report accurately reflect my personal views about the subject security(ies) and subject company(ies). I also certify that no part of my compensation was, is, or will be, directly or indirectly, related to the specific recommendations or views expressed in this research report. I, Ranjeet Jaiswal, certify that all of the views expressed in this research report accurately reflect my personal views about the subject security(ies) and subject company(ies). I also certify that no part of my compensation was, is, or will be, directly or indirectly, related to the specific recommendations or views expressed in this research report. Registration of non-US analysts: Arya Sen is employed by Jefferies India Private Limited, a non-US affiliate of Jefferies LLC and is not registered/ qualified as a research analyst with FINRA. This analyst(s) may not be an associated person of Jefferies LLC, a FINRA member firm, and therefore may not be subject to the NASD Rule 2241 and Incorporated NYSE Rule 472 restrictions on communications with a subject company, public appearances and trading securities held by a research analyst. Registration of non-US analysts: Abhijit Attavar is employed by Jefferies Singapore Limited, a non-US affiliate of Jefferies LLC and is not registered/ qualified as a research analyst with FINRA. This analyst(s) may not be an associated person of Jefferies LLC, a FINRA member firm, and therefore may not be subject to the NASD Rule 2241 and Incorporated NYSE Rule 472 restrictions on communications with a subject company, public appearances and trading securities held by a research analyst. Registration of non-US analysts: Ranjeet Jaiswal is employed by Jefferies India Private Limited, a non-US affiliate of Jefferies LLC and is not registered/ qualified as a research analyst with FINRA. This analyst(s) may not be an associated person of Jefferies LLC, a FINRA member firm, and therefore may not be subject to the NASD Rule 2241 and Incorporated NYSE Rule 472 restrictions on communications with a subject company, public appearances and trading securities held by a research analyst. As is the case with all Jefferies employees, the analyst(s) responsible for the coverage of the financial instruments discussed in this report receives compensation based in part on the overall performance of the firm, including investment banking income. We seek to update our research as appropriate, but various regulations may prevent us from doing so. Aside from certain industry reports published on a periodic basis, the large majority of reports are published at irregular intervals as appropriate in the analyst's judgement. For Important Disclosure information on companies recommended in this report, please visit our website at https://javatar.bluematrix.com/sellside/ Disclosures.action or call 212.284.2300. Explanation of Jefferies Ratings Buy - Describes securities that we expect to provide a total return (price appreciation plus yield) of 15% or more within a 12-month period. Hold - Describes securities that we expect to provide a total return (price appreciation plus yield) of plus 15% or minus 10% within a 12-month period. Underperform - Describes securities that we expect to provide a total return (price appreciation plus yield) of minus 10% or less within a 12-month period. The expected total return (price appreciation plus yield) for Buy rated securities with an average security price consistently below $10 is 20% or more within a 12-month period as these companies are typically more volatile than the overall stock market. For Hold rated securities with an average security price consistently below $10, the expected total return (price appreciation plus yield) is plus or minus 20% within a 12-month period. For Underperform rated securities with an average security price consistently below $10, the expected total return (price appreciation plus yield) is minus 20% or less within a 12-month period. NR - The investment rating and price target have been temporarily suspended. Such suspensions are in compliance with applicable regulations and/ or Jefferies policies. CS - Coverage Suspended. Jefferies has suspended coverage of this company. NC - Not covered. Jefferies does not cover this company. Restricted - Describes issuers where, in conjunction with Jefferies engagement in certain transactions, company policy or applicable securities regulations prohibit certain types of communications, including investment recommendations. Monitor - Describes securities whose company fundamentals and financials are being monitored, and for which no financial projections or opinions on the investment merits of the company are provided. Valuation Methodology Jefferies' methodology for assigning ratings may include the following: market capitalization, maturity, growth/value, volatility and expected total return over the next 12 months. The price targets are based on several methodologies, which may include, but are not restricted to, analyses of market risk, growth rate, revenue stream, discounted cash flow (DCF), EBITDA, EPS, cash flow (CF), free cash flow (FCF), EV/EBITDA, P/E, PE/growth, P/CF, P/FCF, premium (discount)/average group EV/EBITDA, premium (discount)/average group P/E, sum of the parts, net asset value, dividend returns, and return on equity (ROE) over the next 12 months. Jefferies Franchise Picks Jefferies Franchise Picks include stock selections from among the best stock ideas from our equity analysts over a 12 month period. Stock selection is based on fundamental analysis and may take into account other factors such as analyst conviction, differentiated analysis, a favorable risk/reward ratio and investment themes that Jefferies analysts are recommending. Jefferies Franchise Picks will include only Buy rated stocks and the number can vary depending on analyst recommendations for inclusion. Stocks will be added as new opportunities arise and removed when the reason for inclusion changes, the stock has met its desired return, if it is no longer rated Buy and/or if it triggers a stop loss. Stocks having 120 day volatility in the bottom quartile of S&P stocks will continue to have a 15% stop loss, and the remainder will have a 20% stop. Franchise Picks are not intended to represent a recommended portfolio of stocks and is not sector based, but we may note where we believe a Pick falls within an investment style such as growth or value. Risks which may impede the achievement of our Price Target page 46 of 49 Please see important disclosure information on pages 46 - 49 of this report. Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 This report was prepared for general circulation and does not provide investment recommendations specific to individual investors. As such, the financial instruments discussed in this report may not be suitable for all investors and investors must make their own investment decisions based upon their specific investment objectives and financial situation utilizing their own financial advisors as they deem necessary. Past performance of the financial instruments recommended in this report should not be taken as an indication or guarantee of future results. The price, value of, and income from, any of the financial instruments mentioned in this report can rise as well as fall and may be affected by changes in economic, financial and political factors. If a financial instrument is denominated in a currency other than the investor's home currency, a change in exchange rates may adversely affect the price of, value of, or income derived from the financial instrument described in this report. In addition, investors in securities such as ADRs, whose values are affected by the currency of the underlying security, effectively assume currency risk. Other Companies Mentioned in This Report • AIMS AMP Capital Industrial REIT (AAREIT SP: SGD1.35, HOLD) • Ascendas Real Estate Investment Trust (AREIT SP: SGD2.50, BUY) • Mapletree Commercial Trust (MCT SP: SGD1.47, HOLD) • Mapletree Logistics Trust (MLT SP: SGD1.03, BUY) • MobileOne (M1 SP: SGD2.48, HOLD) • Singapore Telecom (ST SP: SGD3.95, BUY) • Starhub (STH SP: SGD3.34, UNDERPERFORM) Distribution of Ratings IB Serv./Past 12 Mos. Rating BUY HOLD UNDERPERFORM page 47 of 49 Please see important disclosure information on pages 46 - 49 of this report. Count Percent Count Percent 1169 848 160 53.70% 38.95% 7.35% 327 163 17 27.97% 19.22% 10.62% Arya Sen, Equity Analyst, +91 22 4224 6122, [email protected] Technology Internet 21 April 2016 Other Important Disclosures Jefferies Equity Research refers to research reports produced by analysts employed by one of the following Jefferies Group LLC (“Jefferies”) group companies: United States: Jefferies LLC which is an SEC registered firm and a member of FINRA. United Kingdom: Jefferies International Limited, which is authorized and regulated by the Financial Conduct Authority; registered in England and Wales No. 1978621; registered office: Vintners Place, 68 Upper Thames Street, London EC4V 3BJ; telephone +44 (0)20 7029 8000; facsimile +44 (0)20 7029 8010. Hong Kong: Jefferies Hong Kong Limited, which is licensed by the Securities and Futures Commission of Hong Kong with CE number ATS546; located at Suite 2201, 22nd Floor, Cheung Kong Center, 2 Queen’s Road Central, Hong Kong. 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Clients should consider whether any advice or recommendation in this report is suitable for their particular circumstances and, if appropriate, seek professional advice, including tax advice. The price and value of the investments referred to herein and the income from them may fluctuate. Past performance is not a guide to future performance, future returns are not guaranteed, and a loss of original capital may occur. Fluctuations in exchange rates could have adverse effects on the value or price of, or income derived from, certain investments. This report has been prepared independently of any issuer of securities mentioned herein and not in connection with any proposed offering of securities or as agent of any issuer of securities. None of Jefferies, any of its affiliates or its research analysts has any authority whatsoever to make any representations or warranty on behalf of the issuer(s). 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