B2C2 Broadband Receiver Modem User`s Guide
Transcription
B2C2 Broadband Receiver Modem User`s Guide
B2C2 Broadband Receiver Modem User’s Guide Release Version 4.2.1 Copyright© 2001 ISAT All Rights Reserved. Last revised 6/24/2002 B2C2 Broadband Receiver Modem User’s Guide Copyright © 2001, Internet Satellite Platform, Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of Internet Satellite Platform, Inc. 201 Park Place, Suite 106, Altamonte Springs, FL 32701. ISAT , the ISAT logo , and SatXpress logo are trademarks of Internet Satellite Platform, Inc. B2C2, Sky2PC, and Cable4PC are trademarks of B2C2, Inc., which may be registered in some jurisdictions. Windows, Windows 95/98, Windows NT, Windows 2000, and Windows XP are registered trademarks of Microsoft Corporation in the U.S. and other countries used under license. Their respective owners own all other trademarks. The material in this document is for information only and is subject t o change without notice. While reasonable efforts have been made in the preparation of this document to assure its accuracy, Internet Satellite Platform, Inc. assumes no liability resulting from errors or omissions in this document, or from the use of the information contained herein. B2C2, Inc. reserves the right to make changes in the product design without reservation and without notification to its users. Federal Communications Commission Radio Frequency Interference Statement WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. However, if this equipment does cause interference to radio or television equipment reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between equipment and receiver. • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/television technician for help. • Use a shielded and properly grounded I/O cable and power cable to ensure compliance of this unit to the specified limits of the rules. This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) This device must accept any interference received, including interference that may cause undesired operation. B2C2, Inc. Tested to comply with FCC Standards. FOR HOME OR OFFICE USE Canadian Compliance Statement This Class B digital apparatus meets all requirements of the Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. European Community Mark This product conforms to the following CE specifications: – EN 50081-1:1992, Emissions – EN 55022: 1994 Class B (Radiated), Class B (Conducted) – EN 50082-1:1992, Immunity – EN 61000-4-2: 1998 Electrostatic Discharge – EN 61000-4-3: 1998 Radiated Susceptibility – EN 61000-4-4:1995 Electrical Fast Transients/Burst Contents Chapter 1: Getting Started - Installing Broadband Modem ....................……….. 1 -1 System Requirements Package Contents Static Electricity Warning Installing PCI Board Installing USB Modem Chapter 2: 1-1 1-2 1-2 1-2 1-3 Installing Driver ………………………................................................... 2-1 Windows 98 Windows 2000 Windows NT 4.0 Windows XP 2-1 2-2 2-3 2-5 Chapter 3: Installing the Software. 3-1 Chapter 4: Entering Settings – Sky2PC ...….………….......................................... 4 -1 Tuning In the Signal Setting Up With AMC 6 Add Satellite Transponder Management… Data Services… Chapter 5: Entering Settings – Cable4PC .....…………......................................... 5-1 Tuning In the Signal Setting up Cable Modem Channel Management… Data Services… Chapter 6: 4-1 4-2 4-2 4-2 4-3 5-1 5-2 5-2 5-3 Dial-up Setup ....………………………................................................... 6-1 Windows 98 & Millennium Edition (Me) Creating the Dial-up Icon Editing Connection Settings B2C2 Broadband Receiver Modem User’s Guide 6-1 6-1 6-3 iii Contents Chapter 7: Virtual Private Network (VPN) Setup …………...……………………… 7-1 Windows 98 Realizing the VPN Connection Getting Connected 7-1 7-2 7-4 Appendix A: Glossary …………………………………………..…..……………………. A-1 Appendix B: Tools …………………………………………………………………...……. B-1 SkyX Client SkyX Client Installation Deactivating the SkyX Client B2C2 Broadband Receiver Modem User’s Guide B-1 B-1 B-11 iv 1 Getting Started – Installing B2C2 Broadband Modem System Requirements § Either of the following IBM-compatible PCs (or a later model): Celeron 366 MHz or Pentium II 300 MHz, with modem installed. § Microsoft Windows 98, Windows ME, Windows 2000, Windows Xp, or Windows NT 4.0 (Service Pack 6 recommended) operating system § 64 MB minimum of system memory § 10 MB of disk storage for application program and driver § 10 MB minimum for data cache § 2D graphics card (3D graphics recommended) § Satellite dish and satellite service Internet service § Microsoft Internet Explorer (web browser) version 5.0 or later installed § Microsoft Windows Media Player Version 6.4 or later § Microsoft DirectX 7 or later. § For best results, a screen resolution of 800 X 600 pixels with 16 bit color resolution or higher is recommended for viewing B2C2 board applications. AOL Client Notice: Industry wide, the AOL application, which is loaded onto an AOL’s customers PC, is very much intrusive in nature, as it does not like to operate with any other Internet Service Provider other than AOL. The AOL application tends to cause conflicts with other Internet based services such as cable modem, DSL, and satellite. Therefore, it is highly recommended that the AOL application be removed from your PC prior to having the B2C2 software and satellite modem installed on your PC. In the event that you elect not to remove the AOL application from your PC prior to installing the B2C2 software and satellite modem, ISAT does not assume any responsibility for any applications which may malfunction after the installation of the B2C2 software. It is important to note that it is possible to remove the AOL application B2C2 Broadband Receiver Modem User’s Guide 1-1 Chapter 1: Getting Started – Installing B2C2 PC Board And still retrieve your AOL email, be part of the AOL Instant Messenger list, etc. using a standard Internet browser (i.e. Internet Explorer, Netscape, etc.), if desired, together with the satellite modem. Package Contents Each B2C2 package should contain the following items: § B2C2 board § Installation CD § User’s Guide Static Electricity Warning To prevent static damage to electronic components, observe the following precautions: § Touch anti-static or grounded surface such as a large metal object to discharge static from your body before you remove the electronic components from their packaging and before touching system components. § Handle system components only at the corners. Never touch any of the metal parts of the electronic components, such as the golden pins that plug into the slot. Installing PCI Modem To install the PCI board, first see that the computer is turned off. Following your PC manufacturer’s instructions, do the following: 1. Turn the PC off. 2. Open the side panel or rear cover of your computer to expose the PCI slots. 3. Choose an empty PCI slot you want to place the board in. Unscrew the slot’s metal dust protector located on the back cover of the case. Lay the protector on the ground to one side. 4. Hold the PC board so that the board’s IC chips are facing downward, the metal contacts are toward the PCI slot. B2C2 Broadband Receiver Modem User’s Guide 1-2 Chapter 1: Getting Started – Installing B2C2 PC Board 5. Insert the PC board firmly into the PCI slot as shown in Figure 1-1. Figure 1-1 6. Tighten the screw on the PCI board. 7. Replace the side panel of your computer case. Installing USB Modem To install the USB modem, do the following steps. There’s no need to turn off the computer at this time. 1. Connect the power cord, one end to the power outlet, the other to the DC IN connector on the back of the USB modem. Don’t turn on the modem yet. 2. Connect the USB cable, one end to the USB port on the PC, the other end to the USB port on the back of the USB modem, inserting the proper ends of the USB cable in the respective ports. Your hardware is now installed. To gain access to the high-speed Internet service, connect the coaxial cable to the female plug on the B2C2 modem you just installed. Notice: ISAT does not support the use of the B2C2 DVB PCI Modem in conjunction with any Network Interface Card (NIC) installed in the same computer. Any conflict or software malfunction caused by the installation of the B2C2 DVB PCI Modem in a computer with a NIC will not be the responsibility of ISAT. B2C2 Broadband Receiver Modem User’s Guide 1-3 2 Installing Driver Directions follow for installing the B2C2 driver on Microsoft Windows 98, 2000, Xp, and NT platforms. The procedure of the driver installation for the PCI board and the USB modem is the same. If installing the USB modem driver, turn ON the modem at this time and continue the steps corresponding to the proper operating system. Windows 98 When you start your computer for the first time after installing the PCI board or after turning ON the USB modem, a window will appear that searches for new drivers for: PCI Network Controller. This is how Windows 98 identifies the B2C2 board. When you see the window, do the following: 1. Click Next and follow all remaining prompts, accepting defaults, until you see the following window: See that CD-ROM drive is selected. Insert the B2C2 drivers CD in the CD-ROM drive. Click next to continue the installation. 2. Continue following prompts, accepting defaults until you finish the installation. If the Windows 98 CD-Rom is requested along the way, either insert the Windows 98 CD in the CD-Rom drive or type c:\windows \options \cabs in the search text box. Most Windows 98 installations store the cab files in that directory. If requested to keep an existing file rather than the one being installed, always select yes. B2C2 Broadband Receiver Modem User’s Guide 2-1 Chapter 2: Installing Driver 3. Reboot when prompted. You have finished installing the driver for the B2C2 PC board. You are now ready to install the applications. You may skip to Chapter 3: “Installing the Software”. Windows 2000 To install the B2C2 driver on Windows 2000, you must be logged on as an administrator or have Administrator Privileges. When you start your computer for the first time after installing the B2C2 PCI board, or after turning ON the USB modem, the Plug-N-Play feature should recognize the new modem installed and the New Hardware Wizard window will appear. This is how Windows 2000 identifies the B2C2 modem and will install the new modem through the following process: 1. Insert the installation CD into the CD-ROM drive. 2. Follow prompts, accepting all defaults on the computer screen, until the following window appears: Fig. 2-1a. PCI Adapter window. Fig. 2-1b. USB Adapter window See that ‘CD-ROM drives’ is selected as shown above in Fig. 2-1a or b, then click next. 3. Continue following prompts until you have completed the installation. B2C2 Broadband Receiver Modem User’s Guide 2-2 Chapter 2: Installing Driver You have installed the driver and are ready to install the applications. You may skip to Chapter 3: “Installing the Software”. Windows NT 4.0 To install the B2C2 PC board driver on Windows NT, you must be logged on as an administrator or have Administrator Privileges. To install the Sky2PC driver on a Windows NT platform, do the following: 1. Open the Windows NT Control Panel and double-click the Network icon to open it. 2. The Network control panel appears. Select the Adapters tab. Click Add… then ‘Have Disk.’ 3. The Insert Disk window appears: Type in the drive letter where the installation CD-ROM resides. Click OK. B2C2 Broadband Receiver Modem User’s Guide 2-3 Chapter 2: Installing Driver 4. The Select OEM Option window appears. To advance the installation, select the driver highlighted and click OK. 5. The Microsoft TCP/IP Properties window appears. Fig. 2-2. Specifying IP address for receiver. At ‘Adapter:’ pick the selection shown. At ‘Specify an IP Address,’ enter the IP Address: and Subnet Mask: and leave Default Gateway: empty, exactly as they are shown in the example in Fig. 2-2. Click OK. 6. Click OK to close the Network control panel, and reboot when prompted. You have finished installing the B2C2 PC board driver. You are now ready to install the applications. You may skip to Chapter 3: “Installing the Software”. B2C2 Broadband Receiver Modem User’s Guide 2-4 Chapter 2: Installing Driver Windows XP To install the B2C2 driver on Windows XP, you must be logged on as an administrator or have Administrator Privileges. 4. When you start your computer for the first time after installing the B2C2 PCI board, or after turning ON the USB modem, the Plug-N-Play feature should recognize the new modem installed and the New Hardware Wizard window will appear. This is how Windows XP Press Next on the Wizard to Install the software automatically (Recommended). 5. Select Continue Anyway when reported that the Broadband Receiver has not passed Windows Logo testing as shown below. 6. Wait a few seconds for Windows to install the driver files then select Finish to complete the installation. You have installed the driver and are ready to install the applications. Proceed to Chapter 3: “Installing The Software”. B2C2 Broadband Receiver Modem User’s Guide 2-5 3 Installing the Software The application used to configure and maintain the broadband modem is located in the installation CD provided with the B2C2 PCI or USB modem. To install it you’ll need to access the Setup.exe file and run the install shield by performing the following steps: 1. On the Desktop locate the icon and double click on it. Note: When installing on Windows XP default or original view locate the My Computer icon by selecting the Start button then My Computer. 2. Locate the CD-ROM drive containing the B2C2 installation CD and double click on the icon. 3. Double click the Install folder. 4. Double click the file to run it. 5. The first process of the installation will be checking the PC for the presence of the following three programs: • • • Internet Explorer 5 Windows Media Player 7 DirectX 8.0 6. If any of the previous three programs is not installed in your system, setup will attempt to install it for you. Accept all changes and if asked, reboot as often as needed. 7. If, on the other hand, all three programs have been installed previously, setup will continue with the installation process. Click next or yes accordingly, accepting all defaults until you Finish the installation. 8. You will need to reboot the computer at the end of the installation. B2C2 Broadband Receiver Modem User’s Guide 3-1 Chapter 4: Entering Settings – Sky2PC 4 Entering Settings – Sky2 PC Note: In most cases, you will be ready to receive satellite signal immediately after following steps in Chapter 3: "Installing Software ". The reason for this is that once the B2C2 Software is installed, the satellite configuration presented in this chapter is already loaded by default. No changes will need to be made to the satellite configuration, except for troubleshooting purposes. Tuning In the Signal Launch Setup4PC one of two ways: 1. Double-click on the 2. icon at the bottom right corner of the screen. -> Programs -> Broadband4PC -> Setup4PC The Setup4PC Satellite Settings window appears, similar to that of Figure 4-1. Figure 4-1 B2C2 Broadband Receiver Modem User’s Guide 4-2 Chapter 4: Entering Settings – Sky2PC To check the signal strength from the satellite select the Status… button on the bottom- left corner of the Setup4PC window. The Transponder Status window will appear showing the satellite signal strength in the Signal Strength: section at the right-center of the window. A good signal should be 50% or higher when using the PCI internal modem. Signal strength lower than 50% but higher than 40 is still in a reasonable range but might need some tweaking at the dish. Less than 40% is a weak signal. When using the Sky2PC USB modem the signal strength should be above 30%. The PCI modem measures signal strength different from the USB modem. Setting Up With AMC6 In the case that the Status icon appears red, and the satellite parameters need to be verified or entered, a step-by-step procedure will be administered for setting up all parameters required to receive satellite signal. Add Satellite 1. First, click Add under Satellite 2. Enter AMC6 in the Satellite Name: text box. 3. Enter 10750 in the text box to the right of LOF 1: under LNB Setting. Switch and LOF2: should be set to 0 on both. 4. Click OK to close the Add Satellite window. Transponder Management… 5. Select the Transponder Management… button, the first of the three vertically aligned buttons on the center of the window. 6. Select Add under Transponder. 7. In the new window, Add Tra nsponder, enter 12100 to the right of Transponder: under the Transponder Settings section. 8. Enter 13022 to the right of Symbol Rate: in the same section. 9. Make sure Polarity: is set to Horizontal/Left (High). Leave all other values set to default. 10. Click the Tune button at the bottom left of the window. If the satellite antenna has been tuned correctly Signal Strength: in the Transponder Information section 4-3 B2C2 Broadband Receiver Modem User’s Guide Chapter 4: Entering Settings – Sky2PC should display a green bar as shown in Figure 4-2. The signal strength should lie in the range of 0 to 60%. A signal less then 30% will show a yellow or red bar signaling that the tuning is not optimal or there’s heavy weather outside i.e.) heavy rain, very cloudy. Another reason the signal could be weak would be because a building, part of, or a tree is obstructing the path between the satellite and the dish, i.e.) “line of sight problem”. Figure 4-2 11. Click OK to close the Transpo nder Status window. 12. Make sure the Auto-Detect Symbol Rate box is checked then click Close to close the Transponder Management window. Data Services… 13. Select the Data Services… button, the third of the vertically aligned buttons on the center of the window. 14. Select Add under Provider Name and enter AMC6. Click OK. 15. In the PID List section make sure the Hexadecimal box is checked. 16. Enter 0x0210, 0x0228, and 0x08C0 in the text box to the left of Insert and press the Insert button to transfer the value to the right text box, as shown in Figure 4-3. 4-4 B2C2 Broadband Receiver Modem User’s Guide Chapter 4: Entering Settings – Sky2PC Figure 4-3. 17. Put a check mark in the Auto-Set Multicast PIDs box. 18. Select the Add button in the Transponder section. 19. Enter AMC6 in the Name: text box. 20. Put a check mark in the Initial Locking Transponder box and click OK to close the Add Transponder window. 21. Click OK to close the Data Services window. 22. If everything is functioning correctly and there is a signal lock, click Close to exit Setup4PC. To create a dial-up connection, skip to Chapter 6: “Dial-up Setup” which is the next step in the installation process. B2C2 Broadband Receiver Modem User’s Guide 4-5 5 Entering Settings – Cable4PC Tuning In the Signal Launch Setup4PC one of two ways : 1. Double-click on the 2. icon at the bottom right corner of the screen. -> Programs -> Broadband4PC -> Setup4PC The Setup4PC Cable Settings window appears, similar to that of Figure 5-1. Figure 5-1 At first, the Status icon next to the Status… button on the bottom left corner of the Setup4PC window will appear red. The installer will need to modify the QAM channel frequency to the one determined by the cable operator. The default frequency is set to 400 MHz. Walk through the step-by-step procedure to verify or modify the settings required to operate the cable modem. 5-1 B2C2 Broadband Receiver Modem User’s Guide Chapter 5: Entering Settings – Cable4PC Setting up Cable Modem 1. First, click Add under Location Note: Installer may Edit the default name entered and change it to the cable operator’s company name everywhere it says “Cable Operator”. There’s no need to add a new entry in Location. In the following steps, if the values specified are already entered, there’s no need to reenter them. 2. Enter Cable Operator in the Location Name: text box and click OK to close the Edit Location window. Channel Management… 3. Select the Channel Management… button, the first of the three vertically aligned buttons on the center of the window. 4. Select Add at the bottom of the Channel section. 5. In the Add Channel window enter the channel frequency determined by the local cable operator to the right of Frequency: under the Channel Settings section. 6. Enter 5200 to the right of Symbol Rate: in the same section. 7. Make sure Modulation: is set to QAM_64. 8. Click the Tune button at the bottom left of the window. At this time the Lock Status: bar in the Channel Information section should turn green signaling a lock with the head-end as shown in Figure 5-2. Troubleshooting Tip: Once a lock is obtained (e.g. Lock Status is green), this does not guarantee or gives assurance that the head-end has a signal lock from the satellite. Although the Lock Status may be green the head-end may be out of lock. An example to this is that there may be a storm outside causing the satellite signal to deteriorate while the end user still shows a lock and the head-end is showing out of lock. The green color showing a lock only means that the cable modem is in lock with the head-end. If you have problems getting the system to lock, consult your cable modem service provider. B2C2 Broadband Receiver Modem User’s Guide 5-2 Chapter 5: Entering Settings – Cable4PC Figure 5-2 9. Click OK to close the Edit Channel window. 10. Click Close to close the Channel Management window. Data Services… 11. Select the Data Services… button, the third of the vertically aligned buttons on the center of the window. 12. Select Add under Provider Name and enter the cable operator’s company name. Click OK. 13. In the PID List section make sure the Hexadecimal box is checked. 14. Enter 85c in the text box to the left of Insert and press the Insert button to transfer the value to the right text box. 15. Put a check mark in the Auto-Set Multicast PIDs box. 16. Select the Add button in the Channel section. 17. Enter the cable operator’s company name in the Name: text box. 18. Put a check mark in the Initial Locking Channel box and click OK to close the Edit Channe l window. B2C2 Broadband Receiver Modem User’s Guide 5-3 Chapter 5: Entering Settings – Cable4PC 19. Click OK to close the Data Services window. 20. If everything is functioning correctly and the Status icon is showing green, meaning a lock with the head-end, click Close to exit Setup4PC. To create a dial-up connection, continue to Chapter 6: “Dial-up Setup” which is the next step in the installation process. B2C2 Broadband Receiver Modem User’s Guide 5-4 6 Dial-up Setup Windows 98 & Millennium Edition (Me) Creating the Dial-up Icon First, find Select icon on the Desktop and double-click on it. icon and open it. Note: For Windows Me, to create the dial- up connection, open the Dial-Up Networking -> Settings -> Dial-Up Networking folder by going to: Next, click icon. In the Make New Connection dialog box enter a name for the dial- up connection in the text box under Type a name for the computer you are dialing:. An example has been entered in Figure 6-1. Figure 6-1 B2C2 Broadband Receiver Modem User’s Guide 6-1 Chapter 6: Dial-up Setup Also make sure an active modem is selected in the box under Select a device:. Usually the default modem is listed in that box. Click Next. Enter the phone number of the Internet Service Provider (ISP) to whom the customer will be connecting to in text box under Telephone number: Do not enter area code in the area code text box. It isn’t necessary. Although, enter, if required, the area code in front of phone number as shown in Figure 6-2. Figure 6-2 Click Next then Finish. B2C2 Broadband Receiver Modem User’s Guide 6-2 Chapter 6: Dial-up Setup Editing Connection Settings Find the newly created icon in the Dial-Up Networking folder. Right-click on the icon and select Properties, as shown in Figure 6-3. Figure 6-3 On the first window that appears, in the General tab, uncheck the box that says “Use area code and Dialing Properties”, as shown in Figure 6-4. Figure 6-4 B2C2 Broadband Receiver Modem User’s Guide 6-3 Chapter 6: Dial-up Setup Select the second tab, Server Types. Note: For Windows Me, select the second tab, network ing instead. Deselect all checked boxes except the last one, TCP/IP, as shown in Figure 6-5a & b. Figure 6-5a. Server Types for Windows 98 Figure 6 -5b. Networking for Windows Me. Click OK to exit Properties. To create a shortcut on the Desktop of the newly created Dial- up icon right-click on the icon select “Create Shortcut” then choose Yes to place the shortcut on the desktop, as shown in Figure 6-6. Figure 6-6 Click on the on the top-right corner of the Dial-Up Networking window to close it. B2C2 Broadband Receiver Modem User’s Guide 6-4 Chapter 6: Dial-up Setup Note: If installing the modem on a Windows 98 or ME operating system, refer to Appendix B for installation instructions of the SkyX Client. This should be done after the following prodedures. Back on the Desktop, double-click the new dial-up shortcut icon. In the text box to the right of User name: and Password: enter the login name and password chosen by the user respectively. The username must have attached at the end the @isatplatform.com realm or the realm as assigned by your internet service provider. If you have any questions on the realm you must have attached to your username, contact your service provider. Check the Save password box for Windows to retain the password every time the user connects otherwise the user will have to enter the password on every connecting attempt. Figure 6-7 Click Connect to establish the dial- up connection. Once the username and password have been verified and the connection established, two small computers should appear on the bottom right of the screen looking like the following icon . Under correct connection conditions only the front computer should light up. This means that dial- up connection is utilized only to request data and not to receive it. The receive portion of the connection is done through the satellite or cable modem. All settings and connections should be complete by this point. The user may surf freely on the web browser of his/her choice, i.e.) Internet Explorer, Netscape, etc. B2C2 Broadband Receiver Modem User’s Guide 6-5 7 Virtual Private Network (VPN) Setup Virtual Private Networking is an alternative connection method for clients not having access to a local dial-up phone number from an ISP associated with their satellite or cable provider in their local area. There’s no need to request for a VPN account or create a connection to if a regular dial-up account is available to the client. Windows 98 The following are the procedural steps to create a VPN connection on a Windows 98 platform: 1. Press , select Settings then Control Panel as follows in Figure 7-1. Figure 7-1. Selecting Control Panel. 2. In the Control Panel window double-click . 3. Click on the Windows Setup tab at the top. B2C2 Broadband Receiver Modem User’s Guide 7-1 Chapter 7: Virtual Private Network (VPN) Setup 4. Double-click on the Communications icon as shown in Figure 7-2. Figure 7-2. Selecting Communications icon. 5. In the Communications window scroll all the way to the bottom and put a check mark in the Virtual Private Networking box as shown in Figure 7 -3. Figure 7-3. Selecting VPN. 6. Press OK to close the Communications window and press OK again to close the Add/Remove Program Properties window. 7. Select yes to restart the computer. B2C2 Broadband Receiver Modem User’s Guide 7-2 Chapter 7: Virtual Private Network (VPN) Setup REALIZING THE VPN CONNECTION 1. Double-click on the Desktop. 2. Next, double-click . 3. Then, double-click . 4. In the Make New Connection dialog box replace ‘My Connection’ by typing a name for the VPN connection. 5. Where it says “Select a device:” press the arrow down and select Microsoft VPN Adapter as shown in Figure 7-4. Figure 7-4. Selecting Microsoft VPN Adapter. 6. Press Next. B2C2 Broadband Receiver Modem User’s Guide 7-3 Chapter 7: Virtual Private Network (VPN) Setup 7. Under Host name or IP Address: type vpn.isatplatform.com as shown in Figure 7-5. Figure 7-5. VPN Server. 8. Press Next then Finish. 9. Right-click on the newly created VPN connection icon and select Properties. 10. Select the Server Types tab at the top. 11. Deselect all of the checked boxes except for Enable software compression and the last on, TCP/IP, as shown in Figure 7-6. Figure 7-6. Deselecting boxes. B2C2 Broadband Receiver Modem User’s Guide 7-4 Chapter 7: Virtual Private Network (VPN) Setup 12. Press the TCP/IP Settings… button. 13. Select the radial button that says Specify an IP address and enter the IP address assigned to the satellite/cable modem being used (ex: 208.5.X.Y. Here X and Y will be the last two sets or octets in the IP address.) 14. Press OK to close the TCP/IP Settings window. 15. Press OK to close My Connection window. GETTING CONNECTED 1. Once the connection has been established with the local ISP, double-click on the VPN icon. 2. Enter the User Name and Password and press the Connect button. Four small computers, , should be located at the bottom right corner of the screen once both the Dial-up connection and VPN connection have been established correctly. B2C2 Broadband Receiver Modem User’s Guide 7-5 Appendix A Gl ossary Band Part of the radio spectrum occupied by a signal. BER Bit Error Rate Carrier Frequency Electromagnetic radiation that is modified to represent broadcast information for transfer across distances. See Modulation and Demodulation. Converter The device in the satellite dish which amplifies the radiation from the satellite and converts it to an intermediate frequency (from 950 to 2,150 MHz), before the signal reaches coaxial cable that connects the antenna to the receiver. A so-called Universal converter can receive signal from most European satellites. DBW Value in decibels of the signal broadcast by the transponder at the center of its footprint. The higher the value, the smaller the dish can receive the signal. Decibel (dB) Logarithmic measurement used to indicate increase or decrease in signal quality. Demodulation The reconstruction of original signal from radiation that has reached the end user’s reception equipment. This commonly occurs at the tuner. See Modulation. Digital Broadcasting system based on the mapping of images and sounds to Binary data formats. In Europe, the DVB standard is used. DiSEqC Device that connects the receiver and other equipment in a satellite receiving system, using coaxial cable to transmit signals to each component. Dish The satellite antenna. It is a parabolic surface, which reflects the received signal towards the converter. The larger the dish, the better the signal quality. Downlink Signal path from satellite transponder to Earth. Dual band Converter that is able to receive two different frequency bands at the same time. B2C2 Broadband Receiver Modem User’s Guide A-1 Appendix A: Glossary Dual pole “Marconi” converter, which receives both polarities (horizontal and vertical). Users select polarities by means of a voltage change (13/18 Volt). DVB (Digital Video The digital broadcasting standard for Europe, based on MPEG-2. Broadcasting) Developed by an international consortium, it is available in three flavors: DVB-S for satellite, DVB-C for cable TV. Encryption Scheme for scrambling subscriber television or radio. FEC (Forward Error Correction) Bits added to the transmitted data to check transmission errors and allow their correction at user’s side. It is written as a fraction: the lower the value (e.g. 2/3 instead of 5/6), the higher the percentage of extra transmitted bits. Feed Antenna dish component, which aims the signal reflected by the dish towards the LNB. Footprint The area covered by the satellite or transponder signal. GEO Geo-stationary Earth Orbit, 36,000 km above the equator. Satellites at this altitude have the same angular rotation velocity as the Earth, meaning their signal can be received continuously at fixed points on the ground. Geo-stationary Orbit See GEO. Intermediate Frequency Frequency band originated from LNB that the receiver could tune. The typical band is 950-2,150 MHz. ISP Internet Service Provider. LNB (Low Noise Block converter) See Converter. Local Oscillator Converter component which shifts the converter received frequency (from 11,000 to 13,000 MHz) to the intermediate frequency band. MAC Media Access Control. An addressing scheme for data. Modulation The process by which electromagnetic radiation is modified to represent digital or analog input for transfer across distances. In modulation, electromagnetic waves are typically altered as to phase and other characteristics, according to the type of information they convey. B2C2 Broadband Receiver Modem User’s Guide A-2 Appendix A: Glossary MPEG-2 Digital data compression format, which uses powerful algorithms to greatly reduce the size of final data. Developed by an international research group (the Motion Picture Expert Group - MPEG), it is the system used to compress the digital data for the DVB signals. Multi-feed Two or more converters positioned on the same fixed antenna dish to get signals from two or more satellites whose orbital positions are sufficiently close to each other. Oscillator See Local Oscillator. PID (Packet Identification Code) A code assigned to a unit of data before it leaves the transmitter, based on such particulars as the program of which the data is a part, and the type of data, e.g., audio, video. The term ‘PID’ is also used to refer to the unit of data itself, or the band reserved for that unit. A typical channel comprises several PIDs. Polarization A characteristic behavior of the electromagnetic waves. In satellite transmission the polarization can be horizontal or vertical. Polarizer Device on end- user equipment, which separates vertically and horizontally, polarized waves. QPSK, QAM Modulation schemes fo r satellite and cable TV, respectively. See Modulation and Demodulation. Sampling Conversion of analogue signal to numeric data, measuring an electric signal at a predefined pace. Symbol Describes radiation that has been modified to represent digital information. Symbol characteristics such as phase represent particular con- figurations of binary data. A Carrier Frequency is manipulated into symbol. See also Modulation and Demodulation. Symbol Rate The speed at which the satellite sends symbol, or data, expressed in symbols per second. Different modulation schemes use different symbol rates. Transponder Device on the satellite, which can receive terrestrial input and transmit it back to the Earth in the form of a broadcast. Transponders typically hand le several channels each. Universal LNB A converter equipped with two local oscillators. The Low Band one is at 9,750 MHz; the High Band one is at 10,600 MHz. Using this LNB the maximum frequency in Ku band (12,750 MHz) is shifted to 2,150 MHz. B2C2 Broadband Receiver Modem User’s Guide A-3 Appendix A: Glossary Up-link Signal path from the Earth to the satellite transponder. B2C2 Broadband Receiver Modem User’s Guide A-4 Appendix B Tool s This section includes instructions to install extra tools included in the installation CD, which will enhance the performance of Internet access. SkyX Client SkyX Client Installation for Windows 95, 98, 98SE, and ME The SkyX Client system increases the throughput and efficiency of network access over satellite by transparently replacing TCP with the SkyX Protocol for the satellite segment of the connection. Especially optimized for satellite usage, the SkyX Protocol provides maximum performance under the long latency, high loss, and asymmetric bandwidth conditions typical of satellite communications. The current SkyX ® Client is supported on a Windows 95, 98, 98SE, Millennium Edition to install complete the following steps: 1. Double-click the SkyXClient.exe file in the Tools folder in the B2C2 Installation CD. 2. Select Next, I Accept, Next, then Finish. 3. When given the following window fill out as shown below: 4. Click OK and restart computer for SkyX Client to be activated. SkyX Client Installation for Windows 2000, XP 1. Double-click the SkyXClientXP.exe file in the Tools folder in the B2C2 Installation CD. 2. Select Next, I Accept, Next, then Finish. 3. When given the following window fill out as shown below: B2C2 Broadband Receiver Modem User’s Guide B-1 4. Click OK and restart computer for SkyX Client to be activated. Deactivating the SkyX Client In the case that usage of a different ISP service is preferred (i.e. AOL, AT&T, MSN, etc.) which use solely dialup service or LAN, the customer will need to deactivate the SkyX Client. The client can be reactivated once again afterwards to be used with the satellite service. To deactivate the SkyX Client follow these steps: 1. Press , select Settings then Control Panel. B2C2 Broadband Receiver Modem User’s Guide B-2 Appendix B: Tools 2. Double-click the Control Panel Icon. 3. Deselect the Enable SkyX Service check box in the SkyX Client Control Panel window and click OK. 4. You will need to reboot your PC. Uninstalling the SkyX Client If you wish to remove the SkyX Client from your computer, do the following: 1. Press , select Settings then Control Panel. 2. Double-click the Icon. 3. When the Add/Remove Programs Properties window opens, under the Install/Uninstall tab, scroll down till you find SkyX Client in the installed programs list. Select it, then click on the Add/Remove… button. 4. The uninstall process will begin. When asked if you want to completely remove the SkyX Client, select OK. B2C2 Broadband Receiver Modem User’s Guide B-2