Position Agreements: Empowering your people to own it

Transcription

Position Agreements: Empowering your people to own it
Position Agreements:
Empowering your people to own it
Position Agreements:
Empowering your people to own it.
The E-Myth Point of View
•
Over Two Million Sold.
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Translated into 29 Languages.
•
Taught in 118 Universities.
•
Voted the #1 business book by Inc. 500 CEOs.
•
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books by Time.
•
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Bestseller.
•
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•
Wall Street Journal Bestseller.
•
Listed in book “The 100 Best Business Books of All
Time.”
E-Myth’s Business Development Model
The Seven Centers of Management Attention™
Elements of Organizational Strategy
Company Mission and Individual Primary Aim
Strategic Objective
Organizational Chart
Results Statements
Brand Promise
Systems Strategy
Operations Manual
Company Values
Position Agreements
What is a “Position Agreement”?
A written agreement between a manger and an
employee that makes explicit the result the employee is
accountable for in that position and the work standards
necessary to produce that result.
VS.
A job description – the unsatisfactory but common
alternative – that is often just a glorified “to do” list that
is more of an organizational formality than a document
which service a greater purpose.
What is the Greater Purpose?
Accountability and Results
In the busy, “doin’ it, doin’ it,
doin’ it” of our daily lives,
we can often forget that
each person in the
business is there to do one
thing: to produce a result!
~ E-Myth Mastery
A Roadmap for Success
The Position
Agreement is the
roadmap that the
company gives
each employee
so that everyone
can do the right
work and get the
right results.
Why Results Statements?
The Result Statement
tells an employee why
that position exists in
the company.
Links every
person/position to the
Strategic Objective.
Why Standards?
The Standards
describe how the
work should be
performed.
The Work Listing
Specifies exactly
what work is
required to
produce the
result.
There are two types of work: Strategic and Tactical
Elements of the Position Agreement
Position Identification
Results Statement
Work Listing
• Strategic
• Tactical
Standards
Signature Page
Two Types of Position Agreements
Managerial
Non-Managerial
Position Identification and Result Statement
Managerial Position Agreement
Even the
Owner/Pres
ident needs
a Position
Agreement!
Work Listing
Sample Work
Listing for
Managerial
Agreement
Strategic and Tactical Work
Strategic = Defining the Results
Tactical = Producing the Results
Standards
Example
Let’s walk
through a
Non-Managerial
sample.
Key Points to Remember
• The Position Agreement is shaped by the owner’s vision for the
business and by the systems the business operates as it serves its
customers.
• It cannot be the result of a give-and-take negotiations between a
manager and employees based on personal needs or preferences.
• It defines a position based on the needs of the business to produce
results that contribute to the greater purpose.
• As a business grows and develops Position Agreements may need to
change to incorporate innovation and adapt to changes in the
marketplace.
• It is not uncommon for employees of smaller companies to have one
or more Position Agreements based on cross-functional roles.
Implementation Checklist
Review Organizational Chart and Results Statements
Plan Your Approach for Developing Position Agreements
Draft the Position Agreements (each manager)
Meet With Employees and Sign Their Agreements
Review and Revise Position Agreements Periodically
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Thank You
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