FaxCore - NT Fax

AWARD WINNING FAX SERVER SOLUTION
2012
WWW.TMCNET.COM
“I feel that dollar for dollar the FaxCore® fax server is the
best purchase we have ever made. The results are seen
in the bottom-line every day.” – Don Myers, IT Manager
With globalization, increased competition, changing regulations and new market opportunities, you need to acquire IT systems that provide a payback like that. Success in this information
age is having the right technology at the right time. To differentiate and compete, businesses
need low-risk, high return information technology solutions.
Success is dependent on communicating with your customers and suppliers the most
efficient and secure way possible, and fax is still the preferred method for businesses around
the world.
FaxCore® is the next generation fax server built natively on the Microsoft .NET
platform, which provides a secure, manageable, flexible and efficient way to fax while
leveraging internet technologies such as the web and e-mail.
FaxCore’s New Design
Features
• Web-Based Access via Internet Explorer 9,
GO GREEN
Google Chrome, Mozilla and Safari browsers (IIS
with
FaxCore
7.5 architecture).
• Design from Microsoft .NET 4.0 Framework with
A.J.A.X. (Asynchronous JavaScript and XML)
provides more functionality in a single window.
• Auto fax forwarding to email (Fax-to-Email).
• FaxCore’s multi-tenant design is perfect for
multi-national companies.
• Mixed Mode Messaging – fax, http, ftp, SMS &
email.
• IP-Fax desktop Printer Driver –Print to Fax
• Built-in document tracking, searching and
COMPLIANCE – FaxCore is a key part of it.
Senior managers are focusing on compliance concerns because of their impact
on all aspects of business operations. Efforts to comply with regulatory requirements must be supported by appropriate IT systems. - Gartner, Inc. (NYSE: IT)
Globalization and the need for timely and accurate reporting of financial information have created new regulations regarding document retrieval and retention
requirements. Businesses must invest in fax servers, email archiving and document management systems to comply with new regulations.
archiving of faxes.
• Secure fax image encryption (RSA 256 bit) and
Tracking with Audit Trail
The first step is to remove all the fax machines. A fax machine cannot prove who
sent the fax or what was sent. FaxCore delivers documents and compliance!
• Flexible and powerful tools for fax enabling 3rd
party applications.
• Auto fax archiving. Stores all inbound and
outbound faxes.
• SQL Reporting Services by Microsoft SQL Server
2008 R2.
• Cloud Ready and Hybrid model option.
The good news is that these systems pay for themselves through gains in
efficiency and the related benefits of having every document instantly retrievable.
FaxCore
®
Appliance
Server
FaxCore’s® Appliance Server comes with the fax
Powered by
hardware and software preinstalled and configured.
The appliance arrives ready to be plugged into an
existing network so you can begin working almost immediately, with minimal configuration. It is designed to operate with little or
Core Inc. All rights reserved. All other brand names or trademarks are properties of their respective owners.
no support. IT managers need not worry about hardware compatibility and sourcing different vendors.
A single call to FaxCore® for all your fax server questions is what the appliance offers. It
includes Windows Server 2008 R2 Embedded, FaxCore® and the appropriate Brooktrout
fax board or Fax over IP drivers for a pure software only fax solution.
© Copyright 2013 FaxCore Inc. All rights reserved. All other brand names or trademarks are properties of their respective owners.
Key differentiators that set FaxCore®
apart from other fax server solutions
.NET DESIGN
FaxCore’s® .NET SDK has a well-defined SOAP interface making
the fax services available via XML to any enterprise platform
(Linux, MAC, Unix, Windows). Redesigned from the ground up
on Microsoft .NET 4.0 and IIS 7.5 architecture.
BROWSER INTERFACE FOR
USERS AND ADMINISTRATORS.
By leveraging ASP.NET Web Controls, the rich functionality
normally associated with a Fat Client are available to both Users
and Administrators through Microsoft’s Internet Explorer.
Enhanced A.J.A.X. (Asynchronous JavaScript and XML) feature.
BEYOND FAXING
FaxCore’s® Mixed Mode Messaging allows users to send documents messages via fax, email, HTTP and FTP. With the FaxCore®
MFP Connector, users can get authenticated logins at the MFP to
fax paper documents and then archive the fax in FaxCore.
FaxCore’s Multi-Lingual feature allow users to have a localized
language preference (double byte characters).
ENTERPRISE DIRECTORY
STRUCTURE
The domain-based user model in FaxCore® is a true enterprise
directory structure. This enables FaxCore® to mirror AD and
NDS enterprise directory structures unlike other fax products
that have a flat domain model.
NEW RENDERING ENGINE
& CLIENT PRINT DRIVER
The new rendering engine eliminates the requirement of
having the native applications including Microsoft Office and
Adobe Reader to be installed on the FaxCore® Server.
Additional Print Driver Design specifically for broadcasting.
NEW SMTP & FILE GATEWAY
The new SMTP Gateway provides email to fax functionality via
direct sending to the FaxCore® SMTP Server, or through Microsoft Exchange, Lotus Notes and other mail servers. It supports
character encoding when parsing sender and recipient emails
address from mail server. This allows SMTP parser to convert
double-byte characters from base64 string to original encoding.
The new FILE Gateway provides a simpler architecture of initiating faxes through FaxCore® Server by dropping files into
directories. Supports PCL, embedded codes, RightFax embedded Codes and other file formats.
INHERITED USER PERMISSIONS
The domain model in FaxCore® enables the propagation of
inherited user and system properties within Organizational
Units or Child Domains, which simplifies the administration of
system cover pages, addresses, etc.
INTEGRATION WITH
MICROSOFT OUTLOOK
Send faxes from Outlook by sending an email to the Business
Fax address of a Contact or using a one off address, and optionally add a FaxCore folder in Outlook for real time monitoring of
faxes.
N-TIER ARCHITECTURE
The low level design of FaxCore® allows for scalability and
fault tolerance with distributed processing. Legacy computer
fax products are client-dependant first generation, while
client/server products are second generation. FaxCore® is a
latest generation solution and the only one that conforms to
the N-Tier and web service paradigm.
SECURITY AND BETTER
MONITORING
Enhanced security design at the user level, dealing with permissions related to sending messages and a manager fax approval
restriction. Superior audit trails enabling managers to audit and
supervise all actions.
FaxCore® SDK
FaxCore® provides a rich set of APIs that expose the full set
features in the FaxCore® Server. The SDK/APIs includes Web
Service API via XML over HTTPs as well Windows Communication Foundation (WCF). SDK Functions accommodate all
message and user management functions.
FaxCore® FAX AGENT
FaxCore® FaxAgent enhanced security for all communications
between the FaxAgent and FaxCore® Server modules. Fax
images and transaction details are encrypted and transmission
information will be encrypted and relayed securely by a
Windows Communication Foundation (WCF) service. WCF
provides secure message transport between client and server,
and it will support HTTPS on top of existing communication
channel. Improved FaxAgent fax recovery during FaxAgent
service downtime, as well as FaxCore® Server downtime (IIS
outage)
Supports secondary driver instance for fail-over/overflow
configuration. Driver supported is etherFAX services only.
NEW USER & ADMINISTRATOR
INTERFACE
The new FaxCore® thin client and administrator interface delivers all the features normally only found in a fat client. The full feature UI
allows users to select cover pages, initiate fax and/or email transmissions. User can view all fax transmission details andinformative statistics.
Additional reporting modules with most extensive variety of search criteria ever offered, is made available to the user in an intuitive format.
The send message platform will be
expanded from basic fax and email, to
support print, HTTP/FTP post, and file drop.
This allows users to utilize FaxCore® to
distribute information on a wider transport
protocol. Also allows file transferred in its
original format (workflow in progress to
prevent spam and unathorized distribution
of suspicious files such as *.ZIP)
All UI screens featuring a
grid, will have a quick
search function to allow
user to display specific
results, without going
through grid paging or
column sort. Additional
message status information
such as read/unread, print,
save and notifcation status.
Localization to languages other than
English is available to FaxCore® User
panel, Admin Panel and Client Print Driver.
FaxCore® tracks incoming and outgoing faxes
before, during and after transmission including
confirmation, time of delivery, undeliverable notification, transmission replay and much more.
Fault Tolerant and Scalable without
Expensive Clustering
Client
Cisco Catalyst 7600
Fail Over Switch
Primary
Server A
- IIS
- SQL Engine
- Fax Agent
Primary
Server B (Replicate A )
TR1034 Fax Board
- IIS
- SQL Engine
- Fax Agent
Data Storage
Server C
- File Storage
- Data Storage
- Render Engine
TR1034 Fax Board
Data Storage
Server D (Replicate C)
- File Storage
- Data Storage
- Render Engine
FaxCore® is architected with the same web services design that popular
on-line retailers use to provide scalable and fault tolerant Internet based
services.
FaxCore’s® architecture enables organizations to duplicate and spread
critical system processes across multiple PCs. For example, rather than
putting all fax boards into a single server, spread them out over multiple
PCs, each containing 50%, 25%, 20%, etc. of the fax boards and PSTN
connections, thus eliminating single points of failure. This same concept can
be applied to all of the critical fax server functions: Rendering, Document
Storage, Presentation Services, and Event Processing.
HOW IT WORKS....
Fax Machine
PABX - Analogue/Digital
PRI/T1 - PRI/E1
FaxCore Fax Server
Client
DID — Direct Inward Dial service for analog DID lines.
Fax Forwarding
& Distribution
User Access
(Browser Login)
CLOUD
(Internet)
Fax Search
& Audit Trails
DNIS — Dialed Number Identification Service for digital T1,
PRI/T1 and E1 circuits.
DTMF — Dual Tone Multi-Frequency for analog fax
boards.
Fax Storage
& Archival
FaxCore Server
CSI — Called Subscriber Identification is data traded by fax
devices.
External Fax
HTTPS/FTP
Publishing
Outbound
Fax Scheduling
Line Routing — records which line the fax was received
on.
Caller ID — available with digital fax circuits.
Remote Access
Barcode data — when present can be read by FaxCore
and used to assign ownership of a fax.
BARCODE Routing explained
FaxCore® offers a new way to automatically route faxes to the proper recipient through the use of bar code recognition.
Implementing Bar Code Routing is far less costly than the monthly cost of providing every person their own unique fax
number. For example, it can cost $5,000/year for 200 DID fax numbers on four DID lines. The FaxCore® barcode module is
half that cost and it’s a one time cost.
The vast majority of legitimate faxes are sent and received by people and companies who have an established relationship.
Just as we exchange phone, fax and email addresses, individuals can distribute their own unique barcode that contains their
User ID.
The key to making barcode routing successful is to distribute the barcodes to the people who send the faxes. Barcodes can
be put on survey forms, RMAs, Customer Support Requests, contracts, Order Confirmations, etc.
Barcodes can be placed on forms that are distributed and designed to be filled out and faxed back in.
FaxCore® scans every page of a received fax, looking for a barcode. Once the barcode is read the data
extracted is compared to a list of Routing Rules for determining ownership of the fax. Once ownership is
established, a notification event occurs.
Sample BarCode
Minimum Requirement
- Windows Server 2008 R2 (64bit)
- Intel Pentium Core Processor
2GHz or higher
- 4GB RAM
- 120 GB Hard Drive
- Dialogic Fax Boards or
T.38 fax drivers over SIP
Applications
Email Integration
- PaperWise
- SAP : SAP Connect
- Citrix
- StreamServe
- Microsoft SharePoint
- Microsoft Exchange 2007 and
2010
- Lotus Notes
- Group Wise
- SMTP Compliant mail system
Multifunction Devices
- HP Digital Sender
- Xerox Document Center
- Fuji Xerox ApeosPort
- Sharp OSA MFP
- Konica Minolta MFP
- Ricoh MFP
Telecommunication
- CISCO
- AVAYA
- SHORETEL
- Microsoft Lync
®
CERTIFIED FOR
2012
FaxCore Inc. (International)
19590 East Main Street,
Suite 207, Denver,
Colorado 80138
USA
Tel: +1 (720) 870 2900
Fax: +1 (720) 870 4141
FaxCore (Asia) Sdn Bhd (APAC)
1st Floor, No. 26-1,
Lorong Batu Nilam 3C
Bandar Bukit Tinggi Klang
41200 Klang, Selangor,
© Copyright 2011 FaxC
Malaysia
Tel: +6 (03) 3324 3226
Fax: +6 (03) 3324 9226
Email: [email protected]
URL: www.FaxCore.com
© Copyright 2013 FaxCore Inc. All rights reserved. All other brand names or trademarks are properties of their respective owners.