- Bibliotheca

sixth edition
s o l u t i o n s fo r y o u r l i b ra ry
welcome
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dedicated exclusively to libraries
Bibliotheca is the largest company dedicated to the development, deployment
and support of RFID, EM/RFID hybrid and barcode-based solutions to libraries.
Formed from the merger of five of the biggest library technology companies in
the world to combine knowledge, expertise and market intelligence, and with
offices in eleven countries and distribution partnerships in over thirty-five others,
we are proud to partner with more than 4,000 unique library sites with a deployed
equipment range of 20,000 items, which includes nearly 6,000 self-checkout kiosks
and over 400 automated materials handling (AMH) systems.
industry & technical expertise
We employ over two hundred and sixty people across the globe with a
core expertise in delivering a comprehensive range of library-based RFID,
EM/RFID hybrid and barcode self-service, automation and security products,
services and solutions. Our hardware and software Research and Development
(R&D) teams are situated in each of our main offices, allowing us to have
distributed development capabilities across the globe. Each product is designed
and produced to meet the exact requirements for each territory in which it is sold,
who we are
including meeting all local electrical, radio, and health and safety regulations.
By listening locally and innovating globally we are able to meet our customers’
current needs as well as prepare for future requirements as libraries evolve.
complete solution provider
We develop solutions that facilitate and enhance library operations. We are
committed to partnership, collaboration and interoperability, with both libraries
and our vendors. Both through leading the creation of new, and complying with,
globally recognized library standards, our focus will always be to put libraries
at the forefront of our business. You can trust that, together, we implement the
best functioning, easiest to use, most cost efficient self-service, automation and
security systems available.
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what to expect
detailed library consultation:
how we manage system implementations:
From the start Bibliotheca will work with you to devise a project plan that suits
your needs. Our team will help you plan your library installation from the start by
reviewing your technology needs, strategic plans and long-term library objectives.
As qualified RFID & EM specialists, with a track record in library operational
savings, we will ensure that your technology project has been thought through
from every angle and works within your budgetary parameters, ensuring your
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ensure scope is
clear and agreed
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manage the post
order detail
initiate & manage
your project
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return on investment.
knowledgeable point of contact at all times:
Your library will be appointed a personal Account Manager who will oversee
your entire relationship with Bibliotheca from installation through to support.
The goal of your Account Manager will be to consult with your library,
ensuring that you achieve all your pre-defined benefits and savings. During
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ensure ROI and
ongoing success
provide on-going
service & support
deliver & install
your solution
the implementation phase your Account Manager will work closely with a
qualified Project Manager to guarantee a successful library implementation.
step-by-step implementation and training plan:
customized support & maintenance:
Our flexible Project Management approach is designed to suit your specific
We offer a comprehensive range of support and maintenance packages. With
styles and requirements. From the start, you will work hand-in-hand with our
24/7 telephone (in countries with dedicated Bibliotheca offices) and web-
skilled Project Management team who will ensure that the scope of your project
based support our technicians are able to provide guidance straightaway. If
is clear and at every stage in agreement with your library team. The goal of the
remote assistance cannot immediately resolve your problem, Bibliotheca will
Project Management team is to initiate, plan, execute and monitor the entire
send a qualified engineer to your library location to diagnose and fix your issue.
installation of your library self-service system. In addition to promising a smooth
Bibliotheca’s systems are designed so that almost all potential problems
installation, Project Management teaches best transition practices, tagging
can be diagnosed remotely, providing the quickest and most convenient
methods, process changes for management & staff and best practices for self-
service
service adoption. Once our implementation team has installed your self-service
components that are easily removed and replaced, and in the case of
equipment they will conduct hands on product training, confirming that your
software, issues are often resolved immediately with remote assistance.
for
our
customers.
Most
of
our
products
have
plug-and-play
library staff completely understand how to use and maintain their new equipment.
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liber8
TM
A first-class software experience for all self-service kiosks
In an age of apps and mobile device interaction, it’s critical that your library patrons
have a straightforward and remarkable self-service experience. That’s why our
software developers constantly listen to what users want in building and refining our
kiosk software.
Library benefits
- Increase self-service while providing a satisfying patron experience
- Staff provide more meaningful assistance to patrons
- More efficient and effective collection of fines & fees
- Look, feel & design of screens is customizable to your library branding
- Offline mode allows for normal self-service usage even if your ILS/LMS is disconnected
- Effortless configuration of all receipt text
- Easily access and export local diagnostic logs of all transactions
Patron benefits
- Borrow, return, check account status, renew items, see updated information, pay fines and fees and select receipt delivery method during transaction
- Unparalleled transaction speed
- Guided user experience with visual and written instructions
- Dynamic and engaging themes ensure a fun and interesting experience
- Account information is displayed at the top of the screen
- All transactions include full item titles, return dates and visual status icons
- Renew any or all items quickly with a simple button press
- Unlock media cases at the kiosk for a complete self-service experience
- Pay fees at the kiosk with debit/credit cards, cash or via e-payment
- Choose preferred receipt method (print, email, SMS)
- When operating in portrait mode, 20+ items display on one screen
- Important messages expand to full screen mode to ensure visibility
- High visibility theme and adjustable font assists with vision disabilities
- Choose preferred language out of 50 options
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admin
TM
A powerful and dynamic web-based interface to manage
Bibliotheca self-service kiosks, gates and automatic return solutions
Library benefits
- Accessible 24 hours a day via an internet connection
- Save time by managing all hardware from one central location
- Monitor and service system-wide equipment by location and/or date range
Time is a critical resource in libraries today. Having to maintain and configure kiosks,
- No longer need to maintain each device individually in person
security gates and return solutions in person is a time consuming task. To help your
- Flexibility to tailor settings for either one or many devices
staff be as efficient as possible, we’ve developed a convenient website interface, so
- Intuitive design with expandable tree view of locations and devices
your staff can configure software, run and distribute reports, and automate real-time
- Convenient filtering function allows quick access to desired information
status notifications to staff. The time saved from touching each device individually
- Real-time status of equipment displayed with helpful color coded system
is substantial and allows your staff to concentrate on more important patron facing
services.
- High level and detailed reports of items, people and cash transactions
- Statistics presented by month, week, day or hour in table or graph format
- Easily exported reports in CSV or PDF formats to share with staff
- Transaction logs and periodic screenshots assist with troubleshooting
- Controlled user logins, granting access for specific locations and devices
- Convenient management of user preferences, including name, email, password, alert frequency and desired language
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mycommunity
™
pay for
youth
sports
extending the services in your library
mycommunity™ is our flexible software that enhances library kiosk functionality,
allowing your library to become the focal point of the community. Using your existing
self-service kiosks you can offer members of your community a convenient and
vehicle
registration
fees
bus
timetable
secure way to book and pay for a range of city and county services, including
leisure facilities, vehicle registration fees, and parking charges. By delivering services
beyond issuing books, your existing investment in self-service can now meet the
needs of those looking for a ‘click-and-go’ experience when managing and paying
mycommunity™
for city and county services.
use your kiosks to deliver both customer library and non-library services
extend city & county services using your existing self-service investment
provide a convenient way to book and pay for additional services
increase footfall and membership levels within your library
increase the revenue collected within your library
available on all Bibliotheca kiosks in our current range
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pay parking
ticket
buy event
tickets
pay utility
bills
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serve1000
TM
The smartserve™ 1000 seamlessly integrates all of the options and functions libraries
have asked for. Created with the mind-set to provide the best possible user
experience, smartserve™ 1000 features are all integrated in ergonomic locations
that help guide the patron through the entire self-service process. With smartserve™
1000 you can be sure that every library need is met.
22” portrait screen for enhanced transaction view
coin, note, card, Chip & PIN and NFC payment
LED guidance system to assist patrons
RFID and EM/RFID hybrid solutions
available in standalone, height adjustable and desktop models
integrated media case unlocking for secure AV materials
integrated bins for easy returns
connect multiple kiosks to share return bins
large illuminated glass side shelf
easily process barcode-only items in your collection
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RFID self-service kiosks
smartserve™ 100
component-based self-checkout
Options available:
2D barcode scanner, receipt printer, smart card
login, payment options
smartserve™ 410
non-RFID interactive kiosk
Options available:
payment station, side shelf, smart card login,
custom colors, smartblade™ 210 option, PC
booking software
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smartserve™ 200
smartserve™ 400
desktop solution
Options available:
smart card login, black or white standard
colors
RFID kiosk
Options available:
2D barcode scanner, side shelf,
smartcase™ 550, smart card login,
payment station, custom colors,
tilt alarm
smartserve™ 1000
smartserve™ 1000-D
standard RFID kiosk
Options available:
integrated bins, integrated smartcase™
550, height adjustable, tilt alarm, large
shelf option, smart card login, payment
options (inc. NFC), custom colors
smartserve™ 400 payment station
add-on payment tower
Options available:
Bill acceptor, bill recycler, coin acceptor, card
system, custom colors
desktop RFID kiosk
Options available:
integrated smartcase™ 550, smart card login,
payment options (inc. NFC)*, custom colors
*coin and bill not available
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blade 210
TM
the intelligent return shelf
smartblade™ 210 is an intelligent RFID return shelf that makes returning library
items as easy and quick as ever for your patrons. Designed to be used with our
smartserve™ 410 interactive kiosk and integrated into new library furniture, patrons
simply place their items on the shelf and watch as their account is automatically
updated and the security set.
perfect return system for smaller spaces & budgets
fast and easy returns when users don’t require a receipt
eliminate queues with a dedicated returns area
security set & LMS/ILS updated
items are ready for circulation immediately
four shelving options to choose from for various types of items
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Please note that this is a component-based product and does not include furniture.
locker
TM
extend library reach and offer 24/7 collections & returns
smartlocker™ extends the coverage and accessibility of your library service so that you
can offer patrons a self service experience at locations and times more convenient
to them. Deployable at any indoor location, smartlocker™ allows customers to reserve
items in their usual way, collect them at the device and return their previous loans.
extend library services within and beyond your community
configure to fit your individual requirements and space
provide patrons with familiarity with our liber8™ software interface
ILS/LMS automatically updates once item is collected
large locker capacities allowing patrons to collect multiple items
available in a variety of RAL colors to suit any community environment
custom graphic wraps available
colorful, customizable, and fun!
The following products can have a customizable
finish. Choose from 213 RAL classic colors
in semi-matt, glossy and pearlescent finish.
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smartserve™ 400
smartserve™ 410
smartserve™ 1000
smartserve™ 1070
smartlocker™
smartgate™ 400
smartgate™ 600
select return solutions
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return solutions
Automated return and sortation systems allow your staff the freedom and flexibility
to spend more time with patrons and carry out more meaningful tasks. Our range of
return solutions provides options for all library situations. From minimal budget and
space constraints to fully involved complex sorting systems, we have a solution that
Items are checked-in and security is activated immediately
Patrons can instantaneously borrow more items
It’s convenient with access 24 hours a day, 7 days a week
will fit your exact needs. All systems will automatically process returned items and
transport them into the correct destination without taking up precious staff time.
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Improved ergonomic workflow for staff
Staff time can be reallocated for more meaningful tasks
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security gates
smartgate™ 110
smartgate™ 400
smartgate™ 600
smartadmin™
Entry-level, audible & visual alerts,
multiple gate set-up
1.6m enhanced width detection,
visual and audible alarm, energy saving design,
RADAR people counter, optional custom color
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Visual red light immerses entire
gate, adjustable audible alarm,
multiple gate set-up, energy saving
design, RADAR based people
counter, optional custom color
Enhanced reporting on patron traffic
and data relating to triggered alarms
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RFID staff solutions
smartstation™ 100
smartstation™ 200
smartstation™ 700
smartstation manager™
Side shielded RFID antenna & reader
combination
Conversion made easy with total mobile
solution allowing cable free movement
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Fully shielded RFID antenna & reader
combination
smartstation™ 400
Integrated RFID reader & antenna in a
compact design
Fast & efficient means to program, circulate,
& verify RFID tags
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inventory & handheld solutions
smartstock™ 150
Flexible and lightweight mobile RFID
inventory antenna
smartstock™ 200
All-in-one handheld device to manage/
search inventory & turn security on, color
touch screen, ease of data entry
smartstock™ 300
iOS app-based handheld device for
library staff. Check items in/out and set
item security during peak library times
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Each smartstock™ product includes companion software.
EM/RFID hybrid & barcode solutions
smartserve™ 270
smartserve™ 1070
smartgate™ 520
smartgate™ 570
smartstation™ 510
smartstation™ 520
smartstation™ 540
ElectroMagnetic strips
EM/RFID & barcode kiosk w/ standard 2D
barcode scanner
Options available:
1D barcode scanner, smart card login
smartstation 510 is designed for
deactivating EM security strips, one at a time
™
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EM/RFID & barcode kiosk
Options available:
smartcase™ 550, payment options (inc. NFC),
tilt alarm, smart card login, custom color, desktop
option (without coin & bill)
smartstation 520 is designed for activating
and deactivating EM security strips, one at a
time
™
Leading EM gate, multiple gate aisles,
audible & visual alarms
smartstation™ 540 is designed for activating
and deactivating multiple EM security strips at
a time as well as verifying security status
EM/RFID hybrid detection, audible & visual
alarms, multiple gate aisles, people counter
To protect library assets when used with our
EM/RFID library products. When activated,
these strips will sound security gates
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media cases & unlockers
smartlabel™ 100
smartlabel™ 110
smartlabel™ 300
smartlabel™ 310
Clear | Square
CD/CD-r | Hub
Paper | Square
DVD | Blu-ray
smartlabel™ 200
smartcase™ 100
smartcase™ 110
smartcase™ 210
smartlabel™ 320
smartcase™ 240
smartcase™ 250
smartcase™ 260
Paper | Rectangle
CD | DVD
CD | 1 Disc
DVD | Single Tray
smartcase™ 310
Blu-ray | Single Tray
CD | Double Tray
DVD | Double Tray
smartcase™ 320
Blu-ray | Double Tray
DVD | 1 Disc
Audiobook| Holds 16
smartcase™ 400
Play Away
smartcase™ 220
DVD | 4 Discs
smartcase™ 270
Audiobook| Holds 32
smartcase™ 500
Manual Unlocker
smartcase™ 230
DVD | 6 Discs
smartcase™ 300
Blu-ray | 1 Disc
smartcase™ 550
Integrated Unlocker
smartlabel™ 500
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Secure your high-value library assets, such as
laptops, notebooks, tablets, eReaders and
cameras, using your existing RFID security system.
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G-LBBR1050NA/001
smartlabels
notes
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