The Soft Skills of Nursing

PENERAPAN SOFT SKILL DALAM
SANUBARI PELATIH ILKKM
KALAIVANI A/P KALIAPERUMAL
S.R.N. (Kolej kejururawatan Pulau Pinang, Malaysia),
S.R.Midwife (Kolej Kejururawatan Malaysia),
Certificate in HIV AIDS Community Education (University Curtin, Australia),
Graduate Diploma in Nurse Education (University of South Australia),
Bachelor in Nursing (Edith Cowan University, Australia),
Master in Educational Management (University Malaya)
Master in Education (Open University Malaysia)
Honorary PhD in Humanist (University of Jerusalem)
PhD in Nursing (MAHSA University Tahun Kedua)
TIMBALAN PENGARAH
KOLEJ KEJURURAWATAN BUKIT MERTAJAM, MALAYSIA
KAPTEN
(BERSEKUTU PERTAHANAN AWAM)
1
Objective
• What Is Soft Skill?
• Why Students Need Soft Skill?
• Who is responsible for students to aquire
Soft Skills
• How /Where Are We(educators) Facilitate
Soft Skill Amongst Students
2
What Is Soft Skill?
= People skills
= Employability skills
= Interpersonal skills
= Key Skills
= Core Skills
= Transferable skill
Cluster Of Personality
Traits, Social Graces,
Facility With Language,
Personal Habits,
Friendliness & Optimism
= Street Smart
(Rouse, 2015)
Skills, Abilities & Traits That Pertaining To
Personality, Attitude & Behavior
Moss and Tilly, 1996 : Rouse, 2015)
SK membezakan manusia ke tahap yang berlainan
SK Mark People To Varying Degrees
3
Skills, Abilities & Traits That Pertaining To
Personality, Attitude & Behavior
4
Many more…soft skill- Abilities and Traits
Ability to deal
with mental
make-up
Acts as Glue Between All The
Technical Skills
That You Provide
5
Why Students Need Soft Skill?
Soft
skills
(EQ)
Work Place Skills
Hard
skills
(IQ)
6
Cont…..Why Students Need Soft Skill?
Predictors of Success in the World of Work
Cognitive
EQ
IQ
Predicts < 30% of
a person’s success
SQ
Soft Skills /Affective Domain
Predicts >70% of a person’s success
Psychomotor Domain/ Behavior
7
Why again and again we are at this junction:
Soft skills

Public criticize - Health sectors - receiving complains

Employers criticize- university/college output as having
their heads full of theories, concepts and principles but
graduates are often ill-equipped to deal with real life
situations

Educators/ creator -we also complain hospital staffs
(previously our students)

Increase need -Companies are going global- often,
technical experts are called upon to do a variety of nontechnical tasks requiring soft skills. Ygens are missing out
human touch

Higher Priority - people management skills are placed
higher than strategic management skills and process
management
8
Source: BMW Presentation made at University of Rhode Island, 2002 Effective_enginee
cont….Why again and again we are at this junction:
Soft skills
Research findings indicate that stakeholders believe
schools should be doing better in preparing learners
for the workforce – significantly
too much emphasis is placed on teaching to
mandated tests and too little on having learners
collaborate with others.
Many more……
We are torn between getting the standards on assessed pieces
of work, which is a content-driven process, and preparing
people for a world of work that is more skills-driven world.
The Role of Education in Building Soft Skills- Greenberg & Nilssen 2014
9
Whose Role is it to Develop soft skills
http://www.seattlejobsinitiative.com/opening-doors-soft-skills/
10
How Are We(educators) Facilitate This
Attributes Amongst Students
•so that the outcome of our training is pleasing
•to us
•to the stakeholders
•to the students themselves
11
1)Incorporate These Skills Into The Curriculum
Across Disciplines
DEVELOPMENT OF SOFT SKILLS
AMONGST STUDENTS
ACADEMIC
FOCUS
PROGRAM
NONACADEMIC
FOCUS PROGRAM
(COCURICULLUM)
Development Soft Skills
Based On Support Programs
UNIVERSITY/
COLLEGE RESIDENCE
EMBEDDED
MODEL
STAND ALONE
SUBJECT
MODEL
CAMPUS/COLLEGE
SUROUNDINGS
Development Soft Skills
Based On Campus Life
OSMOSIS
MODEL
Development Soft Skills Based On
Formal Teaching & Learning
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SOURCE: Maria Salih: Sultan Idris University Malaysia -2009
Targeting soft skills in academic
programs
ACADEMIC FOCUS PROGRAM
•Outward Bound Training
•Outcome Based Learning
•Inter Professional
Lecturering
• Scenario Based Learning
(Simulates Real Life
Situations)
•Flip Class RoomnLearning
•Workshops On Campus
•Experiential Learning
•Time Management
•Stress Management
•Conflict Resolution/
Negotiation/
•Mediation
•Effective Presentations
•Assertive Behavior
•Understanding Teamwork
•Competitions For Projects
Displaying Innovative
Thinking and team work
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Eg:-Incorporate These Skills Into The Curriculum
Across Disciplines
Learning outcome
Kno
wled
ge
(C )
Practi
ce
skills
(P)
(MQF1)
Apply theoretical
knowledge of nursing
science, clinical social
behavioral science in
the provision of patient
care
Demonstrate
competence in patient
centers care
incorporating sociocultural & caring values
√
Thinki Com.
ng &
Skills
scienti (A)
fic
skills
(A)
Social Value
skills s/Ethi
(A)
cs
/prof
essio
nalis
m(A)
Life
Long
learni
ng
,info
Mx
(A)
√
√
√
Mana
gerial
Entrep
reneur
skills
(A)
√
√
√
This examples exhibits OUTCOME BASED EDUCATION 14
Reshape Teaching and learning and
Relook Tool for teaching and Assessment
• Who are our students?
• What is the future of health sector going to be?
• Who are the future
generation who will
receive health care?
15
Incorporate These Skills Into The Curriculum
Across Disciplines
DEVELOPMENT OF SOFT SKILLS
AMONGST STUDENTS
does not require the
student to take special
coursesLearning outcomes
related to the soft skills
will be integrated and be
part of the learning
outcomes of the
respective courses
1
EMBEDDED
MODEL
STAND ALONE
SUBJECT
MODEL
OSMOSIS
MODEL
elective courses
English
language,
public speaking
Critical thinking
Development Soft Skills Based On
16
Formal Teaching & Learning
SOURCE: Maria Salih: Sultan Idris University Malaysia -2009
Re- shaping Education brings about
The Four Pillars Of Learning –The Fundamental Principles For Learning
Learning to know
provide the
cognitive tools
required to better
comprehend the
world and its
complexities, and
to provide an
appropriate and
adequate
foundation for
future learning.
Learning to do
Psychomotor skills
to provide the
skills, that would
enable individuals
to effectively
participate in the
global economy
and society.
Learning: The Treasure Within’, Report to UNESCO by the International
Commission on Education for the Twenty-first Century-1996.
Learning to be
to provide selfanalytical and social
skills, to enable
individuals to
develop to their
fullest
potential psychosocially, affectively as
well as
physically, for an all
round ‘complete
person
Learning to live
together, to expose
individuals
to the values implicit
within human rights,
democratic principles,
intercultural
understanding, respect
and peace at all levels
of society and human
relationships to enable
living in peace and
harmony.
17
OBE
18
Targeting soft skills in nonacademic
programs
NONACADEMIC FOCUS PROGRAM
(COCURICULLUM)
•
Debates/ public speaking competitions/ Toastmasters
Club
• Strengthening of student societies
• Outside organization
(off the campus)Used to build camaraderie /friendship/
amity/harmony
•
Inter- discipline activities
•
Extra-curricular activities to engage in
•
Develop a team charter
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Incorporate These Skills Into The Curriculum
Across Disciplines
DEVELOPMENT OF SOFT SKILLS
AMONGST STUDENTS
golden opportunity to
develop their soft skills.
This can be done through
carefully crafted programs
and carrying them out in
conducive campus grounds
UNIVERSITY/
COLLEGE RESIDENCE
CAMPUS/COLLEGE
SUROUNDINGS
Development Soft Skills
Based On Campus Life
20
SOURCE: Maria Salih: Sultan Idris University Malaysia -2009
Be A Role Model ( Change)
modeling behavior (Bundara's)
Educators –
be a role model to your
future generation
‘To be or not to be’
(be what you want your
student to be)
Show working examples,
and reinforcing skills through
practice.
21
Don’t Loose focus
Have the right perception and inquisitive to
know and learn
Don’t
THANK YOU
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