Nortel CS1000 R6.0 Channel Partner SE Worskhop Series

Nortel Business Update and Nortel
Communication Server
1000 Release 6.0
Kurt Ruesch, VP of Product Sales, Westcon
Rick Nadell, System Engineer, Nortel
Westcon Lifecycle Services
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Prepare/Plan/Design
■
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■
Implement/Operate/Optimize
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Staging and Configuration
World wide Implementation Network
Contract Management Services
Global Call Center Resources
Day 2 – NOC, Smart Care Services, consultant resources
Flexible Financial Services
■
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■
■
■
■
Vendor Certified Product/Technical Expertise
SolutionBase (Web-based Product/Services Solutions & Positioning Tool)
Architecture Assistance
Credit Extension
Leasing
Personal Guarantee to Grow Your Business
Joint Purchase Order
No risk to low risk options
Global Logistics
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Asset Tagging
Custom Delivery Programs
Short-and Long-Term Warehousing
Quality Assurance
Returns
Welcome to Today’s Tele Track
Program Notes
■ All lines placed on mute until the question and answer period
■ Today’s session is being recorded
■ Archive recording of the presentation and audio available after the event on
the ConvergencePoint Westcon web site
■ Follow the operator’s instructions for help with technical issues
Agenda
■ Kurt Ruesch, VP Product Sales, Westcon Group
■ Rick Nadell, System Engineer, Nortel
Nortel Business Update
■ Nortel Update-Avaya announcement
■ Westcon Distributes Nortel and Avaya
■ Rumors-many already abound
■ Facts-We are already reaching out to both parties
■ Time Frames-Legal and Transitioning
Nortel Business Update
■ Education Plan-continue with e-mail blasts and call out campaigns
■ Goals-provide our Partners with real facts on a timely basis
■ Contacts and resources:
■ Convergence Point Site
■ [email protected]
■ Kurt R Ruesch at 716-447-3361
■ Create Win / Win-Provide Answers and directions for Win/Win
Nortel Communication Server 1000
Release 6.0
Demonstrating a new and exciting
vision of the converged network
Rick Nadell – Nortel SE
BUSINESS MADE SIMPLE
6
Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
Agenda
7
>
Communication Server Evolution
>
CS1000 Release 6.0 Overview
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
VoIP and Unified Communication
Benefits
• Why VoIP?
• Reduced operating costs
• Simplified administration
• Improved customer service
• Increased employee productivity
Anywhere
Anytime
Any device
Over an Open
Secure Network
• Why unified communications?
• Unify all communications to improve productivity
• Enable collaboration, eliminate complexity and streamline business
process
• Connect multi-modal devices, the communication channels and the
information over an open, secure business optimized network
8
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
Enterprise Business Imperatives
Optimize Investments
Take full advantage of current resources
– Infrastructure and People
Save Time and Money
High demand on customer
responsiveness, accessibility and
fast decision making
Protect Company Assets
Reliable, Resilient and Secure –
network and information
Simplification
9
Reduce the complexity – streamline
processes
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
Communication Server 1000
• CS1000 R5.0 – June 2007
• CS1000 R5.5 – April 2008
• CS1000 R6.0
• Forecast GA date of June
2009
• Key programs planned for key
customer commitments &
strategic product evolution
• Some feature programs driven
independent of releases to
enable customer time to market
independence
• Typical solutions build on
existing capabilities of
CS1000
10
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
Evolution of the
Communication Server 1000
Meridian 1
Communication
Server 1000
Communication
Server 1000
Release 6.0
Communication
Server 1000
Release X
Software / COTS
•
•
•
•
•
Integrated SIP lines with Business Grade Telephony
Further migration to LINUX and COTS
Enhanced security
Improved serviceability
New deployment models
Communication Server 1000 Continues to Evolve
11
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
Enterprise SIP Ecosystem
Best in Breed
IPC Turrets
AudioCodes
gateways
SAMwin
SIP console
Lotus Notes
Newheight
s
SIP Softphone
IBM
SameTime
UM 2000
Polycom
SIP phone
Microsoft
OCS
Carrier
SIP trunking
Teledex
SIP phones
Accelerated Timeto-Market
12
Self-Service
Contact Center
Manager
MCS 5100
Iscoord
is-phone
1535 v2
SIP client
Microsoft
Exchange
2007
Communication
Server 1000
Multimedia
Conferencing
1100 series
SIP client
MC 3100
SIP client
HMS 400v2
DECT series
SIP client
Microsoft LCS
Quintum
gateways
ipDialog
SIP Phones`
NDA Required--Nortel Proprietary
Open
Nortel CS1000 R6.0 Channel Partner SE Workshop
Communication Server 1000
Release 6.0
Open
Simple
•
•
•
•
• UCM Common Services
• OAM Network-wide Navigation via UCM
• Linux-based centralized software deployment (SS
applications and Linux-based patching)
• Centralized Dial Plan (E.164 support)
• Element Manager phone provisioning
• Subscriber Manager 2.0* Flow-through provisioning
• Telephony Manager 4.0 support for all new features
• Proactive Network Manager 2.0 ready
•
•
•
•
•
•
13
SIP line evolution: BGT including Hospitality features
Nortel and 3rd party SIP client support
Signaling Server Apps Migration to Linux
New quad-core COTS – IBM x3350 and Dell R300:
higher performance,/capacity and redundancy
CP-PM Co-resident Call & Signaling Server apps.
Unicode Name Directory
Web services API leveraging UCM framework
Multi-DN recording and Record on Demand*
IP call recording for Converged Office users
Converged Office support with Microsoft OCS R2
Secure
Resilient
• UCM primary security domain
• Integrated signaling security for UNIStim IP Clients
(D/TLS ready)
• Port access restrictions
• Secure File Transfer (sFTP)
• OA&M security audit logging
• Base Linux OS hardening
• TLS and sRTP
• CLID privacy indication handling with network wide
support
•
•
•
•
Centralization – Opt61/81 evolution to IP Branch
High density, redundant Media Gateway – MG 1010
Centralized SIP proxy NRS capacity improvements
Vacant Number Routing and MCDN Alternate
Routing improved IP call treatment
• Serviceability improvements
• New Diagnostics Tools
• Patch management enhancements
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
CS1000 Release 6.0 Customer Value
• Reduce operational costs
• System simplification
• Hardware improvements
• Enhancements to the existing centralized/consolidated model
• Enable new capabilities and business innovation
• SIP Lines integration and video enhancements
• Microsoft OCS support enhancements
• Unicode name directory
• Risk management
• Security and management capabilities
• Business continuity
• Life Cycle Management
14
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
Budget and Cost Control
CS1000 Release 6.0
• Centralization
• Option 61C/81C evolution to IP
• High density, redundant Media Gateway – MG1010 *
• Centralized SIP proxy (NRS) higher capacity
• Software Evolution - Linux and COTS servers
• New quad core COTS servers (IBM/Dell)
• CP-PM Co-res Call Server & Signaling Server apps.
• Continue with HP
IBM X306M / 3350
CP-PM
HP DL320
Dell R300
MG 1010
15
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
CP-PM Co-Res Call Server & Signaling Server
• CP-PM based co-resident Call Server,
Signaling Server, NRS, and UCM on a
single processor
COTS
NRS
X
• Optimized for small systems which do
not require high user capacity or
redundant call server
• CS1000E <1,000 users
• MG 1000B Branch Office
• MG 1000E Survivable Media
Gateway
• Key Benefits
• Reduced hardware
• Extra card slot increases MG
capacity
• Simplified maintenance
• Replacement for CP-PM Call Server
and ISP 1100 configuration
• Flexible deployment options
16
UCM
CS1000E
CS1000E
Non Co-Res
Co-Res
Slot 4
Slot 4
Slot 3
Slot 3
CP-PM SS
Slot 2
CP-PM CS
CP-PM CS & SS
MGC
MGC
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
CP-PM – Co-Resident CS/SS Role
New for Release 6.0
•
Resides in IPE slot of MG1000
• Call Server and Signaling server roles
combined on 1 CP-PM
• Red Hat Linux OS
• New system type 4121
•
40 GB Hard drive
• Internal 1GB Compact Flash
• 2GB Memory
•
Removable Devices
• RMD (CF) - Linux base install, Call Server
database backup and restore
• USB - System backup and restore, Call
Server database backup and restore
• USB is now functional
• Faceplate buttons
• Reset button - Resets the whole platform
including Linux OS and all applications
• INI button – Warm-start Call Server
application only
17
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
CS1000 R6.0 Signaling Server Linux OS
• All VxWorks Signaling Server Applications Have Been
Ported to Linux for Release 6.0
• Additional Linux features and benefits available:
• Security
• Service Oriented Architecture (SOA)
• Manageability
• Supportability
• Platform independent solutions
• Widely accepted and used open standards
• Improves time to market
18
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
CS1000E CP-PM Co-Resident CS/SS –
Continued
• Rated Capacity:
• Up to 1000 IP users
• Up to 720 TDM
• 5 IPMG
• 16 PRI (T1/E1) interfaces
• 400 Virtual Trunks
• 1000 PD/RL/CL users
• Call Server redundancy is not supported. Package 410
(HIGH_AVAIL) must be disabled.
• Upgrade path available to VxWorks should capacities be
exceeded.
19
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
Communication Server 1000E
New in
Release 6
CP-PM Signaling Server
CP-PM
CP-PM
Call
Signaling
Server Server
GWC
with Call
DSP
DB
CP-PM
CP-PM
Signaling
Server
Server
GWC
with Call
DSP
DB
CP-PM
CP-PM
Signaling
Server
Server
GWC
with Call
DSPServer
DB
CP-PM
GWC with DSP DB
MGC with DSP DB
CP-PM SS
CP-PM Call Server
MGC with DSP DB
Standard
Availability
CP-PM Signaling Server
CP-PM
CP-PM
Call
Signaling
Server Server
GWC
with Call
DSP
DB
CP-PM
CP-PM
Signaling
Server
Server
GWC
with Call
DSP
DB
CP-PM
CP-PM
Signaling
Server
Server
GWC
with Call
DSPServer
DB
CP-PM
GWC with DSP DB
MGC with DSP DB
CP-PM SS
CP-PM Call Server
MGC
CP-PM SS
CP-PM Call Server
MGC
High
Availability
CP-PM Signaling Server
CP-PM
CP-PM
Call
Signaling
Server Server
GWC
with Call
DSP
DB
CP-PM
CP-PM
Signaling
Server
Server
GWC
with Call
DSP
DB
CP-PM
CP-PM
Signaling
Server
Server
GWC
with Call
DSPServer
DB
CP-PM
GWC with DSP DB
MGC with DSP DB
CP-PM CS/SS
MGC with DSP DB
CO-RES:
Call Processor and
Signaling Server
Co-Residency
1U COTS Server(s) - Optional
20
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
MG1010 Media Gateway Chassis*
MG1000E
MG1000E
Main
Chassis
MG1010
Chassis
Expander
Cable
MG1010
Expander
Chassis
Small CS1000E IP
System Comparison
Key Benefits
•
•
•
•
•
•
•
Flexible, multi-purpose gateway
Higher density
• Dedicated CP-PM slots for CS and SS
• Improved real estate (10 IPE slots)
Optional redundant power supplies
Hot swappable power supplies
Field replaceable fans/blowers
Monitoring of system operation via LEDs
Improved cable management front and rear
IPE Module (16)
IPE Module (16)
Core/Net
Core/Net
Large CS1000E IP
or
CS1000M/61C
Solution System
Comparison
*Parallel Program to CS1000 Release 6.0
21
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
CS1000 IP Application Services
What’s New and Different?
Release 5.x
Release 6.0
CP-PM SS – VxWorks SS Apps
CP-PM SS – Linux
HP/ IBM COTS – VxWorks SS Apps
* ISP 1100 is supported for upgrades to Rls. 5.5 only.
New Rls. 5.5 System sales SS either CP PM or COTS.
VxWorks SS Applications:
• UniSTIM Terminal Proxy Service (TPS) (IP Line)
• SIP/ H.323 GW Service
• Applications Server: Personal Directory, Redial List, and
Caller Log (PD/RD/CL)
• NAT Traversal (Echo Service 1/Echo Service 2)
• Element Management
• Network Routing Server (Can run either Co-Res or
Standalone NRS)
• H.323 Gatekeeper Service
• Network Connection Service
• SIP Redirect Service/SIP Registrar Service
HP/ IBM COTS – Linux OS
Linux Applications:
Release 5.5 Linux New Service
• NRS
• Subscriber Manager 1.0
• NRS Manager
• SIP-Line Gateway
• H.323 Gatekeeper • SIP-L Proxy Gateway
• NCS
• SIP Proxy Server
• ECM Security Service/CS1000 EM/BCC
22
HP/ IBM COTS1 – Linux SS Apps
Dell/ IBM COTS2– Linux SS Apps
All SS and NRS Applications Ported/Merged on Linux:
• UniSTIM TPS (IP Line)
• SIP/ H.323 GW
• SIP Line Gateway (includes SIP-L Registrar/SIP-L Proxy)
• Applications Server: Personal Directory, Redial List, and
Caller Log (PD/RD/CL)
• NAT Traversal (Echo Server 1/Echo Server 2)
• Security Service (Primary/Alternate/Member)
• Element Management (Now includes set provisioning)
• UCM Subscriber Manager 2.0
• Network Routing Server (Co-Res or Standalone NRS)
• NRS Manager
• H.323 Gatekeeper Service
• Network Connection Service
• SIP Redirect Service/SIP Proxy Service
• SIP Registrar Service
•
All application now on Linux.
•
CP-PM require HDD + 2G Memory.
•
SLG – SIP Line Gateway must run on dedicated servers
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
Budget and Cost Control
CS1000 Release 6.0 Centralization/Consolidation
Data Center
CS1000E HA Host System
Location A
CS1000E
Alternate
Survivable Call
Server
Media Gateways
Call
Server 0
Call
Server 1
Media
Gateway
Location C
CS1000E
Survivable
Media
Gateways
Media
Gateway
Location B
CS1000E
Survivable
Media Gateways
Alternate
Call Server
Location D
Management and Security Domain
Alternate
Call
Server
Network
Alternate
Call
Server
CS1000E
Survivable
Media Gateway
CS1000E Solution
Licenses transferred to the Host system
UCM simplified management (centralized and web
based)
New COTS Servers
High Availability Call Server with distributed SMGs
Centralized Dialing Plan – retain existing plans
(transparent to users)
Database replication across the network
Conversion of M1 Option 61/81 shelves to branches
Option 11C upgraded to survivable media gateways
23
Subscriber Manager for flow-thru provisioning
Centralized & Consolidation of OAM Admin & Security
logs for all Web-based admin activity
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
CS1000 Release 6.0 Customer Value
• Reduce operational costs
• Management simplification
• Hardware improvements
• Enhancements to the existing centralized/consolidated model
• Enable new capabilities and business innovation
• SIP Lines integration and video enhancements
• Microsoft OCS support enhancements
• Unicode name directory
• Risk management
• Security and management capabilities
• Business continuity
• Life Cycle Management
24
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
SIP Line Integration
• Fully integrated SIP line support
including hospitality features
• Like any other line type (Full dial plan
interworking, NCOS/COS,
BARS/NARS, Bandwidth
management, Redundancy, etc)
• Single SIP line server can support 1,800
lines
• Up to 11,250 SIP lines per system
• Nortel and 3rd party SIP set support
SIP set access to
• Business grade
telephony features
• Hospitality features
• Video phone
• Key Benefits
• Ideal for system expansions
• Provides access to lower cost 3rd
party SIP clients which are ideal for
verticals like hospitality, education,
etc.
• Reduces requirements on hardware,
real estate and power when
compared to analog lines
25
NDA Required--Nortel Proprietary
Ideal for analog
replacement or
multimodal devices
Nortel CS1000 R6.0 Channel Partner SE Workshop
SIP Line Architecture
NRS Linux
SPS
Call Server A
HLOC 343
UNIStim
Set B
DN 1155
Network
TPS
CS1000
UEXT
VTRK
AML & SIP Virtual Trunks
SIP Line
Gateway
26
SIP Client
“UEXT-A”
DNNDA
5335
Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
SIP Line Features – 2 of 7
Feature Name
Note
Call hold
Call hold/retrieve is implemented by pressing “Hold”
button on phone. There is no specific call processing
taken place on call server, this is media update
activity only
Call Number Information
Messages
Hospitality Feature, Enabled by CLS. There is no
user invocation required.
Call park/retrieve
Call Pickup (Group)
/retrieve
Call Priority and Preemption
This is attendant call pre-emption feature, to pre-empt
a SIPL user involved call. No special handling is
required.
Call transfer, blind
User uses transfer key on client to invoke transfer on
server.
Call transfer, consultative
User uses transfer key on client to invoke transfer on
server.
Call Conference, Server
Client can choose to select server conference vs.
local conference.
Call Conference, Local
Client can choose to select server conference vs.
local conference.
Call waiting
27
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
CS1000 Rls.6.0*
SIP Clients
• Nortel SIP Clients
• IP Phone 1120E, 1140E (SIP
Firmware R2.2)
• IP Phone 1535
• 3rd party SIP Clients
• Teledex SIP hotel phones
(ND2200, ND4200)
• ipDialog SIP phones
(SIPTone V)
• Soft Clients
• IP Softphone 3456
• Additional Clients
• Developer Partner Program
* Parallel Development Programs to CS1000 R6.0
Rich SIP Clients Portfolio to Meet all your Customer Needs
28
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
SIP Lines – Video
• Point-to-point desktop video
• IP Softphone 3456 (soft
client)
• IP Phone 1535 (hard client)
• Video conferencing supported
with NMC 6.0 (Nortel Multimedia
Conferencing)
• Key Benefits
• Enables economical mass
deployment of desktop video
• Enhances audio conferencing
with video to the desktop
• Video reduces travel
requirements
29
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
CS1000E – Unicode Name Directory
• Capability is part of the existing
Personal Directory application
• Allows the calling party name to be
displayed in Unicode format – up to
seven languages per subscriber
• Simplified and Traditional
Chinese, Japanese, Korean, etc.
• Enhances the functionality of
Unicode display capable UNIStim IP
clients
• Key Benefits
• Improves support of localized
languages for multi-national
based customers
• Leverages the existing Unicode
display capabilities of UNIStimbased IP clients
• Provides database
synchronization of a customers
LDAP-based directory
30
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
CS1000 Mobile-X and Mobile Communication 3100*
Extending Enterprise Telephony/UC to Smart-Phones
• Single number reach
• Dynamic/static call routing
CS 1000
MCG 3100
Enterprise
• Single identity (office CLID)
• Direct dial mode
• Call-me-first mode
• Single vmail
Carrier
• MWI
• Cellular vmail avoidance
Cellular
Employee
Productivity
• Enterprise Telephony
• ESN dialing, toll avoidance/least cost
routing
• Conferencing and mid-call features
• Attendant features
Lower
Costs
• Device Handoff
• Unified Communications
Smartphone
31
• IM/Presence
• Busy state/presence integration
• Corporate directory search/calling
NDA Required--Nortel Proprietary
* Parallel Development Program to CS1000 R6.0
Nortel CS1000 R6.0 Channel Partner SE Workshop
Mobile Communication 3100*
Client Deployment Options
NEW!
WebUI: Simple, Quick and Versatile
•
•
•
•
CS
1000
MCG
3100
MCC 3100
WebUI
MCC 3100 Single
Mode Client
Any mobile device via browser (mobile or PC)
Clientless deployment
Delivers core mobility features
Network tolerant
Client: Best-in-class feature set
•
•
•
•
•
Qualified mobile devices (BB, WinMob, Nokia)
Fully integrated client communication experience
Advanced mobility features
Real-time environment
IM/Presence
* Parallel Development Program to CS1000 R6.0
One license enables both MC 3100 Client and WebUI
32
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
CS1000 Release 6.0 Customer Value
• Reduce operational costs
• Management simplification
• Hardware improvements
• Enhancements to the existing centralized/consolidated model
• Enable new capabilities and business innovation
• SIP Lines integration and video enhancements
• Microsoft OCS support enhancements
• Unicode name directory
• Risk management
• Security and management capabilities
• Business continuity
• Life Cycle Management
33
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
Security Enhancements
•
•
•
•
•
•
Centralized UCM security framework enhancements
Integrated UNIStim signaling security
Native port-based Access Restrictions
Secure transport enhancements ensuring data integrity
OA&M security audit logging
Linux OS platform hardening enhancing security
enabling regulatory compliance
• sRTP and TLS enhancements for improved interoperability and security for Unified
Communications
• Key Benefits
•
•
•
•
•
Reduces TCO and provides scalable standards based solution
Eliminates the need to install and maintain a separate entity to provide server protection
Enhances system security and data integrity
Simplifies management through consolidation of OAM Admin and Security Logs
Improves interoperability with 3rd parties
Addressing Security Challenges:
Continued Focus on Enhancing Security – Ensuring Business Integrity
34
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
Budget and Cost Control
CS1000 Release 6.0 – Unified Communications Management
• Converged Management
UCM Solution
• Web User Interfaces - Common look and
feel
• Centralized data - shared by all UCM apps
Subscriber
Manager
• Subscriber Manager - navigation by
subscribers & services.
• Integrated workflows with element
managers
• Flexible Deployment - Centralized or
Localized
Policy
Manager
Network
Resource Mgr
VPFM
Network
Mgmt
Common Services (Framework)
CS1000
EM
MAS
EM
Common
Services
Common
Services
Phone
Call
Gateway
Server
Element
Mgmt
• Single Sign On
• SOA architecture - easy integration via
Web Service API’s and open LDAP
directory
Switch
Router
MAS
Product
Mgmt
• Templates & Wizards
• Administrator privileges managed centrally
35
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
Unified Communications Management
• Secure browser based access
to CS1000 management
functions of all components
from anywhere in the network
• Survivable management access
• Key Benefits
• Deployment Manager enables remote installation and
activation of applications
• Patch Manager automates some patch management
simplifying maintenance
• Centralized management simplifies operations and improves
efficiency
• Secure and reliable access
Simplified access and maintenance decrease operating costs
36
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
UCM Common Services Integration
Deployment Models
• Integration between products that are part of the UCM
solution occurs at the UCM-Common Services (CS) layer
• UCM-CS are the core services for the product / solution
• When applications are integrated on a single server, one set of UCMCS is installed
• Primary and Backup Server definitions allow for authentication
redundancy
Primary Security Server
Application
Application
+
UCM Common Services
Application Application Application
member server 1
+
+
+
UCM Common Services
+
Application
+
UCM Common Services
Application
member server 2
+
Application
UCM Common Services
UCM Common Services
Backup Security Server
+
member server 3
37
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
Subscriber Manager 2.0
Flow Through Provisioning
• Provisioning solution enabling
direct integration with
customer’s IT infrastructure
• Synchronization between
customer LDAP and the UCM
Subscriber Directory
Customer’s
IT
Infrastructure
“Flow Through”
enables
subscriber +
account
provisioning in a
single workflow
from the
customer’s IT
infrastructure
LDAP
(i.e. AD)
UCM-CS
Subscriber Manager
Workflow improvements
And Unicode Support
UCM
directory
Fully Extensible
CS1000 EM
CS1000 EM
CS1000
CS1000
Other Call Servers
and Applications
Centralized Configuration of Subscribers from Single Location
38
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
Telephony Manager 4.0
• Function concurrency to
support new capabilities of
CS1000 R6
• Web report scheduling
Print Graphs and Reports
Navigate Systems
Traffic, Directories
• Unicode User ID support
Telephony
Manager
• Key Benefits
• Simplified reporting
• Reduced synchronization
errors
Monitor Faults &
Perform Maintenance
Moves, Adds,
& Changes
Telecom Billing
39
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
CS1000 Security
BUSINESS MADE SIMPLE
40
Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
CS1000 Client Signaling Security
• CS1000 supports two types of IP clients:
• UNIStim
• Nortel Proprietary Protocol used in IP Clients
• In CS1000 Delivers extensive feature sets and functions to clients
• Session Initiated Protocol
• Industry Standard protocol for trunking and SIP Clients
• CS1000 supports encryption of both signaling protocols:
• Datagram Transport Layer Security DTLS
• UNIStim Signaling
• SIP Transport Layer Security (SIP TLS)
• SIP Clients and SIP Trunks
41
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
Authentication
LDAP
(i.e. AD)
Optional Network Authentication
UCM
Primary Security Server
UCM
Backup Security Server
SIP Line GW
Public
Certificate
System B
Private
Certificate
System B
Key
System
Management
A
IPsec
Call Server
Password &
Role Based
Management
Media Gateway
SIP Line GW
Linux Nodal
Services
SRTP
SRTP
3 Party SIP
Clients
Linux Nodal Services
TPS
SIP GW
H323
Element Manager
UCM
NDA Required--Nortel Proprietary
Port Access
Restrictions
SRTP
Call Server
Centralized
Security and OAM
Logs
Secure File Transfer Protocol
(SFTP)
Linux Nodal
Services
SIP Proxy / NRS
Secondary
ISSS / IPsec
Datagram Transport Layer Security
(DTLS)
SIP TLS
802.1x Authentication
Certificate
System
A
Authority
SSL / TLS
rd
42
UCM
Directory
Services
Linux Master Firewall Control
SIP Proxy / NRS
Primary
Secure Shell (SSH)
Radius
Encryption SSL
CS1000 Security Framework
Media Gateway
Nortel CS1000 R6.0 Channel Partner SE Workshop
Access Restrictions
Overview
•
Providing ability on VxWorks devices to restrict
access on port basis; Linux OS built-in access
restriction mechanism (i.e., IP table filtering) for port
filtering. (New in 6.0)
• Content
• Built in mechanism to restrict system access to
CS1000 system components
• Protect CS1000 components from non-desirable
communications, through the ability to restrict
access to these components.
• Restrict access to specific ports on the CS1000
components, that are allowed access to the
system components.
CS1000
Access
Restrictions
Enterprise LAN
• Example: Reject Ports not in use
•
43
Value
• Allows capability to shut down access to
unwanted, insecure protocols, including from
restricted entities
• Provide integrated protection from Denial of
Service Attacks
• Eliminates the need to install and maintain a
separate entity to provide server protection
NDA Required--Nortel Proprietary
Access Restrictions to
restrict unintended access
and prevent attacks
Nortel CS1000 R6.0 Channel Partner SE Workshop
Misc. Features
BUSINESS MADE SIMPLE
44
Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
Comparing WLAN 61xx R3.0 QoS Options
Packet
Prioritization
Timed Delivery
Bandwidth
Management
Maturity
AP Vendor
Support
45
SVP
Wi-Fi
Standard QoS
CCXv4
AP recognizes and
prioritizes voice
WMM
WMM
SVP Server,
handset and AP
WMM Power Save
WMM Power Save
SVP Server
WMM Admission
Control
Cisco CAC (Call
Admission Control)
Proven
Emerging
Established
Most
Few
Cisco only
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
Calling Line Identification Display
Example of Enhancement C in R6.0
Set A
Set B
ISDN or VOIP
(H323/SIP trunk
call
• Set A calls Set B over a TDM or IP trunk.
• Set A restricts its number being displayed on set B (CPP (Calling Party Privacy) feature).
• CLID of the call sent/received would have Presentation Indicator = restricted.
• Set B is a high priority user (911 station, for example) and needs to see Set A’s number
even though PII = restricted.
• Earlier only routes using one of the North American ISDN interfaces had a prompt PII to
override the restriction on incoming route basis and display the calling party number
46
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
VNR Enhancement Feature
• Provides correct call clearing treatment for vacant number
calls over an IP domain
• Provides flexibility to perform MCDN Alternate Routing
(MALT) on the Call Server for an additional 10 causes
(user defined) when the call is routed by VNR to the IP
network
• The vacant number treatment is provided to the call when the
call tries at least one time to route over an IP route.
47
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
Communications for The Today Business
Value Proposition
OPEN
48
SIMPLE
Industry standards
Industry partnerships
Application Interoperability
Application Rich
Consistent experience
Reduced TCO
Centralization
SECURE
RESILIENT
Layered Defense
Management, Signaling and
Media Security
Mission critical deployments
Redundancy throughout
Proactive Voice Quality Mgmt
Geographic redundancy
Flexible deployment
NDA Required--Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop
Questions?
BUSINESS MADE SIMPLE
49
Nortel Proprietary
Nortel CS1000 R6.0 Channel Partner SE Workshop