easy phone

TELEPHONE SERVICES
SER VICES
EASY PHONE
WE HELP YOU STAY IN CONTACT.
WE‘RE ALWAYS NEARBY.
The telephone must be one of the communication resources at work that you most
need to rely on 24 hours a day. The minute
it stops working, internal and external communication is severely restricted, business
processes come to a standstill and customers and suppliers become unsatisfied.
That is why we have been applying our
own quality demands for years to ensure
we provide flexible, high-availability, secure services relating to telephone connections, added value services and telephone
equipment.
Stay flexible. Put your trust in high quality
standards. Contact us.
More and more satisfied customers every
day are showing us that we have set the
right priorities, focussing on service, flexibility and close contact with customers.
Find out for yourself – with us, you are always well connected.
You can delegate all the relevant tasks to
us – from planning to implementation to
the operation of your telecommunications
system. Don‘t compromise when it comes
to your most crucial working tool.
Simplify your communication.
EASY I PHONE • EASY I ONLINE • EASY I CONNECT • EASY I COLOCATE
With us
you are
always
well
connected
We live out our promise of close contact
with customers. With our branches in Saarland and Luxembourg, you can find us right
outside your front door and we can be there as soon as you need us.
We grew up in this region and we want to
continue to grow alongside of you. With
our own cross-border fibre optic network
which is one of the most state-of-the-art
networks in Europe. With the know-how
of our employees in every aspect of telecommunications. And with the vision of a
company that comes from the region – and
therefore completely understands your requirements.
You can define the scope of our services
yourself. What tasks do you want to carry
out yourself and which would you like our
support for? Would you prefer to invest in
infrastructure or simply lease it? We are always close by. Our staff speaks your language and ensure top quality and service every
day.
You‘re always on the safe side with our telephone connections – you can telephone
directly via our communications platform
with redundant configuration.
TAILOR-MADE TELEPHONE SOLUTIONS.
FROM ANALOGUE CONNECTIONS TO VOICE OVER IP.
Close contact with customers means we
can address their wishes in a flexible way.
Our telephone service range therefore
starts with a simple analogue connection –
still the right choice for many small companies and special solutions such a fire alarm
and emergency call systems.
For larger companies, we can offer professional ISDN primary rate interfaces. This means you can use up to thirty voice channels
at the same time, with all the benefits of an
ISDN connection. And you‘re well equipped
for the future: the number of connections
can simply be increased as you expand.
With our ISDN solutions you can also enjoy
the benefits of digital technology and fax/
phone at the same time. Connections can
be established quickly and with top voice
quality. We offer lots of features as standard
– and at business rates with billing exact to
the second.
Contact us today – we are ready to help.
Simplify your communication.
EASY I PHONE • EASY I ONLINE • EASY I CONNECT • EASY I COLOCATE
A secure
future
with our
flexible
solutions
If you want a standardised platform for
your telephony and IP applications, we can
simply merge your infrastructures. With our
Voice over IP solution you can use your IPbased network to talk and send data simultaneously.
This makes it easy for small and mediumsized companies to optimise their communications structures.
Combining e-mail, fax and telephone communication results in major timesavings
and also makes your staff easier to get hold
of. It even makes relocation simpler. Using
employee-based recognition, your staff can
work wherever they want – without configuration expenses and time delays. And, of
course, you will profit from the cost advantages of VoIP telephony.
If you decide to use this forward-looking
technology, our experts will work with you
to develop the best conversion scenario for
your company.
ARE YOU EASY TO BE ON CALL?
STATE-OF-THE-ART COMMUNICATION SYSTEMS FOR YOUR COMPANY.
Professional service plays a very important
role in customer satisfaction. You will be easier contacted by phone if you choose the
right customer service number, intelligent
call management and optimum call distribution.
You will be easy contacted if you have your
own customer service number and your
business partners will love the great service
you provide with standardised, transparent
prices for every call.
We can offer you a range of added value
voice services with maximum availability
and security. We can also implement tailormade solutions quickly and cost effectively.
Simplify your communication.
We take care of everything when it comes
to implementing your customer service
number.
SERVICE NUMBERS IN DETAIL:
Establishment of a standardised
service number
Reduction of operating costs and increase
of productivity at the same time
Scalable capacity to cover unexpected
peak loads
Division of call costs possible
Statistical evaluation of all calls for
optimum transparency and planning
reliability: e.g. call forecasts, call division by
time etc.
EASY I PHONE • EASY I ONLINE • EASY I CONNECT • EASY I COLOCATE
Better
service means
greater
customer
satisfaction
A telephone system is rarely seen as a strategic investment, but with the right choice
of system solution, you can soon conquer
numerous business challenges.
A telephone system that can no longer
cope with today‘s requirements will slow
your growth and become an obstacle to
changes in your working processes. If customers can‘t get through to you on the
phone, your service quality will suffer.
With our reliable, high-performance telephone systems, you can improve your external image and increase the productivity
of every one of your employees.
We plan, build and maintain your telephone system – whether you decide to go for a
classic system or VoIP. We also offer hosted
or virtual telephone systems to optimise
your telecommunications.
OUR TELEPHONE SYSTEMS YOUR BENEFITS:
One-stop shop for many different telephone system types
Alternatives include investment, leasing or
monthly flat service rates
Significant cost savings in terms of maintenance and operation
Maximum flexibility for extensions and
relocations
Central management of your
telecommunications system for all sites –
also includes cable interconnection upon
request
CORPORATE COMMUNICATION YOUR ONE-STOP SHOP, FROM A TO Z
We are happy to get any telecommunications
queries you may have – just contact us. We will
work with you to develop tailor-made solutions
– from the simplest of analogue connections to
complete solutions for data, voice and Internet
communications.
Cegecom S.A.
3, rue Jean Piret
L-2350 LUXEMBOURG
Phone: (+352) 26 499 - 1
[email protected]
www.cegecom.net