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13 North America July/August Zoom Strengthening North America Faurecia’s activities in North America have developed considerably during the past few years. With more than 21,000 employees and $6 billion in total sales, North America now accounts for nearly 30 percent of the company’s global sales, and it remains one of the fastest growing regions. In 2012, Faurecia became the fifth largest supplier in the region, according to the new list of the Top 100 Suppliers published by Automotive News. Faurecia’s climb of three spots on the 2012 list was the greatest jump for any of the top 10 suppliers. Continued on page 4 2 Three projects, one thing in common: innovation 6 Louisville FIS hosts an open house for employees, families 7 Cleaning your interior: a lot of surface to cover faurecia infos NA • July/August 2013 2 Group News Three projects, one thing in common: innovation Faurecia is continuing to expand its global footprint, improve its innovation capacity and confirm its status as a technology leader, from research to production. Three recently kicked-off projects underscore Faurecia’s activities and goals in these areas. 2. Opening of the Legnica II plant 1. Inauguration of the dWorks think tank The newly launched dWorks think tank in Munich, Germany will develop the concept seats of the future. To this end, its core team of designers, engineers and marketing specialists will work closely together, also interacting with external partners such as universities and technology leadership companies. dWorks is the latest in the series of Faurecia ‘xWorks’ think tanks, following the establishment of WestWorks in Holland, Mich., EastWorks in Shanghai and an xWorks outpost in Palo Alto, Calif. Faurecia’s new production plant in Poland employs innovative solutions and technologies to produce the highest quality aluminum components for door panels, instrument panels and center consoles. This will strengthen the position of Faurecia’s FAD (Faurecia AngellDemmel) Product Line among premium vehicle manufacturers. The first decorative components to be manufactured in the facility are for new Mercedes-Benz E-Class coupes. The facility offers top expertise and manufacturing technologies including injection molding and aluminum stamping. PSA Peugeot Citroën Innovation Award 1 3. N ew Tech Center in Shanghai starts up The Tech Center extends Faurecia’s R&D capabilities and engineering localization in the world’s largest automotive market. It covers some 162,000 square feet and consists of two buildings: the Tech Center and Training Center, which include a laser cutting lab, acoustics lab, seatbelt lab and environment lab, as well as a showroom and an industrial design room. The new facility will also serve as the R&D hub for three business groups: Automotive Seating, Interior Systems and Automotive Exteriors. 2 I n another demonstration of Faurecia’s innovative expertise, the company received a Suppliers’ Innovation Award from PSA Peugeot Citroën on June 19, in the category “Creating value,” for our ability to provide technical solutions and efficient services. Several achievements in particular were specified. FIS (Faurecia Interior Systems) was lauded for the two-tone sequined board effect of Citroën C4 Picasso (achieved with “Slush In Mold pigmentation” technology). FAS (Faurecia Automotive Seating) was commended for its new lightweight seat frame and calf support integrated into the front passenger seat of the C4. Finally, credit went to FECT (Faurecia Emissions Control Technologies) for its compact diesel line system with selective catalytic reduction (SCR). 1 2 3 Yann Delabrière receives the “Innovation Award.” Philippe Varin, Chairman of PSA Peugeot Citroën. The award winning PSA suppliers. 3 3 Site Life Riverside celebrates safety milestone The Riverside, Mo. Plant (FAS) marked one year with no losttime accidents (Fr0t) on June 25. Like many plants, it has an electronic board that counts the days, which in Riverside, gave employees a visual cue of how close they were getting to their goal. When the counter reached 365 days, the plant celebrated with a BBQ lunch. “The employees helped us reach this milestone by working safely and paying full attention to the details of their work,” said Renita Higgins, HR Manager at the plant. “Safety successes should never be taken for granted, they should be celebrated and recognized,” continued Diane Czarnecki, HSE Coordinator at Riverside. “Through employee engagement and management’s commitment to workplace safety, Riverside has experienced a positive trend in safety performance. We will continue to set safety milestones and encourage each employee’s dedication to safety to contribute to reaching these goals.” CTC team rides to help cure diabetes Top: Safety counter for visual awareness; 1-year goal was achieved. On June 8, employees from the Columbus Technical Center participated in the American Diabetes Association’s Tour de Cure at the Indianapolis Motor Speedway. The event was a charity bicycle ride for those at any skill level and had several distance options. The CTC team helped raise $2,500 for the event, with the team’s riders accomplishing distances from 20 to 100 miles that day. More than 1,400 people from 25 states participated. The event is the 11th largest Tour de Cure of the 89 rides that take place across 44 U.S. states. The ADA coined the term “Red Riders,” referring to participants who, themselves, have diabetes. The CTC team had one “Red Rider” for the event, riding with 82 other “Red Riders” for a cure. “The Tour de Cure was a great success,” said Brad Ring, Vice President of Sales and Program Management for the Chrysler Business Unit (FECT). “The Faurecia team enjoyed a fantastic day of cycling while helping raise money to support a great cause.” Bottom: BBQ lunch was served to all of the employees involved. Saline acquisition earns local SPARK award first You can still enter the infos photo contest It’s not too late! The “Where in the World has your infos been…” employee photo contest is still open, through August 16. Employees in Canada, Mexico and the United States are eligible to enter – just take a photo of you with a copy of infos in your favorite spot, far or near, and send it in! Those who enter could win a prize and your photo could be published. Each year, a panel of judges reviews all of the entries and chooses a winner. You can submit digital files for consideration. Make sure both you and your copy of infos are visible in the image. For digital photos, make sure they are in a highresolution format. If you have a smartphone, you can e-mail your photo from your phone (just select “Actual size”). Please be sure to include your name, site name, contact information and details about the location of the photo. E-mail your digital photos to [email protected]. An organization in the Saline area presented Faurecia with a new award in June. Ann Arbor SPARK, a non-profit organization in southeast Michigan that encourages and supports business acceleration in the region, honored Faurecia’s acquisition of the Saline, Mich. Plant (FIS) with its first-ever “Project of the Year” award. “This year was a banner year in terms of economic impact,” said Paul Krutko, President and CEO of Ann Arbor SPARK. “These companies are creating jobs and making investments in the region that ensure our long-term economic prosperity.” Ray Boufford, Vice President of Strategic Business Transformation, FIS North America, who accepted the award on behalf of Faurecia, pointed to more than $85 million in capital and facility upgrades, as well as approximately 1,100 jobs that stayed in the region with the acquisition. The plant celebrated the one-year anniversary of the acquisition on June 26. Employees on all three shifts enjoyed a lunch as a thank you from the management team for all of their hard work and efforts during the year. New Manager named for Toledo Customer Center Brent Hopson has become the Site Manager for the Toledo, Ohio Customer Center (FECT). This is in addition to his role of Program Purchasing & Acquisition Director. He replaces Mike Clegg, who retired in early July. Hopson will continue to report to Mark Kimmet, Vice President of Purchasing for FECT NAO. Employees at the Columbus Tech Center read their infos at work. faurecia infos NA • July/August 2013 4 Zoom Strengthening North America Continued from page 1 Faurecia has been investing steadily in North America during the past few years. (From left) A new site was built for FAE in Belvidere, Ill. “Faurecia’s ranking reflects our company’s progressive expansion across the U.S., Mexico and Canada during the past several years,” said Faurecia North America President Mike Heneka. “We have gained increasing recognition for our technology innovation, and our introduction of new lightweight products that save fuel, reduce emissions and make driving more comfortable, has drawn the attention of more and more of the automotive market. We are most grateful for our customers’ confidence in our capabilities and for their partnership in our growth.” A new office in Santa Fe opened recently to serve as the center of FAS activity in Mexico. Employees at the Brampton, Ontario plant celebrated their first anniversary, noting quick growth for the FECT site. Lessons learned Faurecia University to launch curriculum in North America A key part of improving efficiency and getting the region ready to face new challenges is strengthening the foundation that we are building. Educating the more than 1,200 new managers and professionals hired in the last two years is vital. In response, Faurecia has decided to launch a regional campus of Faurecia University. Faurecia University currently offers functional classes at three levels globally (fundamental, intermediate and advanced) for several areas: finance, human resources, purchasing, project management, operations and sales. In addition, the university provides general training sessions for management skills, OARs & APDRs, FES School and EE Fundamentals, and Finance for Non-Financials (employees not familiar with finance). Training where it’s needed most The strategy is to train more people locally at the fundamentals level in the six functions. This will ensure that new employees get the training they need in a cost-effective way. The new strategy reaches a far wider audience and makes the training more timely. Travel costs have kept climbing, and due to the cost of sending people away for training, not as many people were able to be trained. Real-world, local examples Starting in 2014, Faurecia University intends to change that. Train-thetrainer sessions are being set up now to make them ready for next year. Local resources will teach lessons that our new employees, most of whom should be trained within the first year of employment, can take back to sites. Some of the training is classroom-based; some sessions require going out on the plant floor, like FES School and EE Fundamentals. The functional classes will be open to new employees based on position, expertise, potential and other factors. Several sites could become training labs, giving people real-world experience and examples. “What we are trying to achieve is a stronger foundation in fundamental and integrated expertise to improve operations,” said Pierre Beyer, Vice President of Human Resources North America. “These goals will provide a better understanding of how Faurecia operates. A better understanding of our values, the tenets of FES and how to deploy it.” New courses offered In addition to the classes that are open for everyone – management skills training, OAR & APDR, FES School and EE Fundamentals, and Finance for Non-Financials – Faurecia University will be reintroducing Induction Days. These are day-long meetings for new eligible employees who will get a cross-functional introduction to Faurecia, as well as to senior management. Some intercultural training is also in development for Faurecia University North America. It will focus on two areas. The first is legal issues expatriates may face in North America. The second is for both expats and American employees who work with international teams. It is a series of lessons about cultural awareness, which can result in better understanding for living and working with cross-cultural teams. 5 The region’s growth has continued in 2013, as Faurecia North America reported a 21.5 percent increase in sales during the first quarter. This was driven by advances in the interior systems and automotive seating businesses. Expansion in the region has been strengthened by partnerships with customers such as Ford (now the second largest customer for the Group), Nissan, Daimler and Volkswagen, as well as with customers in the commercial vehicles sector. Business in North America is expected to grow by at least 11 percent each year to reach $7 billion in 2016. An efficient NA zone Now is the time to “manage the growth,” said Faurecia Chairman and CEO Yann Delabrière. So, to improve operational efficiency and to be ready to face new challenges, the Executive Committee commissioned a project to strengthen the current North America organization. Since May, a team including Jean-Marc Hannequin, a member of the Group’s Executive Committee, and local senior managers has been working on a strategy to reinforce the North American team. The goal is local responsibility and accountability. “The team’s review identified what is working and where opportunity exists, so now we turn to creating a roadmap to help us reach our goals,” said Hannequin. “We are making recommendations to the Executive Committee for actions that will create a more unified, efficient, and profitable zone in North America.” While the project is ongoing, the initial review and recommendations have been made in several areas. Key developments in North America will include: • A regional campus of Faurecia University for training and development of employees on systems and skills to strengthen capabilities (see story at lower left) • D edicated FES trainers and support staff to help sites fully implement FES, ensure they are yielding the benefits the system can offer and to share best practices across sites and divisions • Additional resources to enhance cross-divisional career development opportunities • A member of the Group Executive Committee will lead the new North American organization starting in September • A new headquarters in Auburn Hills, Mich., which will extend our technical capabilities and better support our growth • C ontinued roll out and clarification of the Finance role at the regional level • A greater focus on IT and Non Production Purchasing at the country level “North America is a key market for the Group and we have established ourselves as a leader in this region in a relatively short time,” said Heneka. “We need to adapt our organization to this new size to be able to continue our progress.” faureci•ol•ogy: 2012 Ranking – No. 5 in North America Faurecia has been confirmed as the fifth largest supplier in North America. Worldwide, we remain the sixth largest supplier, in a virtual tie with Johnson Controls. This is according to Automotive News, which publishes its annual supplier rankings each spring. Growth capped off with new HQ and Tech Center in Auburn Hills F ollowing remarkable growth during the past four years, noticed by customers and the auto industry, Faurecia North America is building a new headquarters in Auburn Hills, Mich. The city, located 30 miles north of Detroit, serves as a hub of activity for the industry and Faurecia’s activities in the region. Since 2010, Faurecia North America has opened 15 new plants and tech centers in Canada, Mexico and the U.S., and has nearly doubled the size of its workforce. In Michigan alone, the company has added six new sites since 2010 (to total 13) and employs more than 4,000 people. “As the industry has reinvented itself during the past few years, Faurecia has been a notable success story,” said President of Faurecia North America Mike Heneka. “We have grown substantially and now we are ready to extend our technical centers and headquarters operations to further support that growth. Our new location presents an opportunity to build from the ground up in a way that most suits our needs.” Building to suit The new headquarters building will house both the FAS Technical Center and NA Shared Services activities. It will be located in the Oakland Technology Park at 2800 High Meadow Circle in Auburn Hills. Operations at the new center will also include prototype development, testing and light assembly activities. The layout of the new building will be more suited to team work and will enable teams to sit together, which has sometimes been a problem in other buildings. The shop and testing areas will be upgraded and organized for improved efficiency. There will be considerably more meeting space. There will also be a showroom, dedicated innovation areas, numerous conference areas, a large break room and plenty of parking. A place to call home Construction began on the 278,000 square foot building in April 2013 and will be completed in the spring of 2014. Up to 700 employees will move in from the FAS Tech Center in Troy, Mich., and the Oakland Shared Services Center in Auburn Hills. The FIS Tech Center will remain at its current location on Executive Hills Drive. FECT will continue to be based in Columbus, Ind. FAE will stay at the Oakland Tech Center in Auburn Hills. faurecia infos NA • July/August 2013 6 Louisville FIS hosts an open house for employees, families Look for the video on myfaurecia.com On June 15, the FIS Louisville plant hosted an Employee Appreciation Open House to celebrate its first year of operations. The event opened with remarks by Plant Manager Jeff Rowland and Louisville Mayor Greg Fischer, and included tours of the plant for families as well as a BBQ lunch. “Today is meant to be a fun day for all of our guests as we thank our employees for their hard work and commitment,” said Rowland at the event. “We’re excited to show our families what we do here at the plant every day.” There were several activities for kids and adults – from obstacle courses to dancing to raffles to snow cones. A great day was enjoyed by more than 350 employees and their guests. “The Louisville community has been very welcoming,” said Yolanda Pritchard, Human Resources Manager at Louisville. Pritchard found the event to be a great opportunity to educate the friends and family of the Faurecia team. “It’s very special; it gives me time to welcome the employees’ family members to the site,” she added. “They can see where their loved ones work, and it’s going to be a great day.” “I’m happy to be at Faurecia Interior Systems today to hear about the challenges, the opportunities and the victories you’ve had since starting operations in Louisville,” said Mayor Fischer. “But what I really want to celebrate is that the plant has achieved nearly 1 million man-hours with no lost-time accidents. That’s a great accomplishment.” The plant supplies instrument panels for the Ford C-Max and Escape, and the Chevrolet Malibu. Louisville uses several processes only in use at this site in its production. “The MUCELL process for Ford takes nitrogen and injects it into the part,” said Rowland. “This process makes the part lighter which creates opportunities to reduce cycle time during production.” The plant also uses IR (Infrared) welding technology, which is unique in the U.S. By combining the facility’s technology with strong leadership and empowered employees, the plant has been able to grow exponentially since its opening. “When we first started out, we were only producing 50 parts per day,” said Rowland. “Two years later, we’re up to making 1,500 parts per day. The key to our success was getting a good, solid core team together.” With their core team in place, the sky’s the limit for the Louisville plant’s future. Left: Louisville Mayor Greg Fischer attended the family day, meeting employees and guests like Derek Elkins, before he spoke to the crowd. Right: The facility was open for family and friends to tour operations. Several took advantage including Guillermina Abella and her family, and Plant Manager Jeff Rowland and his family. 16’-6” Snapshots of 2012 Read this year’s annual Activity Report online – complete with videos, photos and details on Faurecia’s: • p erformance • c hallenges • innovations Read a message from the Chairman and see what’s driving our passion into the future. It’s only online this year – check it out on the dedicated website. http://www.faurecia2012-activity-report.com/ 7 Industry News Cleaning your interior A lot of surface to cover inside your car E veryone appreciates a clean car interior. However, there is a lot of surface area to cover. But if you stay focused on the primary decorative surfaces, you can have a big impact on the entire cabin. Faurecia is the world leader in interior systems, so we asked Dan VanderSluis, Senior Innovation and Research Engineer, FIS North America for some tips. According to VanderSluis, doing a little research, taking your time and having the right tools will make cleaning and protecting your car’s interior easier. “I feel that an appreciation for ‘what type’ of materials you are cleaning is just as important as the cleaning ‘how to’ itself,” he said. “For example, the Faurecia-engineered interiors of today are designed to resist UV light fade, natural dust/oils and the normal wearand-tear of touch. Think of these decorative molded plastic, vinyl, rubber and leather surfaces as though they were ‘synthetic skins: both hard and soft.’ Even genuine leather and wood have a synthetic coating for protection.” Almost too many types of interior cleaning products exist on the market. VanderSluis recommends checking reputable automotive magazines or your owner’s manual for professional suggestions. Cleaning products should include a warning to first “try it in an inconspicuous place,” to see if it’s compatible with your surface. “Most car interiors are made with a robust material that can withstand a lot of abuse,” VanderSluis advises, “but it’s better to be safe than sorry.” When you do find the appropriate product for the materials in your interior, spray it onto a clean, soft cloth first. Don’t spray it directly on the surface of the instrument panel, door or other trim. Terry cloth or old cotton socks (prewashed, of course) work well, but a micro-fiber towel works best, he said. “It allows the cleaning product to interface well with the surface texture. It gets into the grain without being too rough. And, it typically does not leave any residue behind.” To clean, progressively wipe the dirty area. Do not scrub too hard or you may clean right through the protective coating or color (if the surface is painted). If it looks like it’s not cleaning, you can try a different product which might add more of a protective coating than simply buffing the surface until it’s dull, VanderSluis advised. Some crevices can’t be reached easily with a cloth. Try a cotton swab for these spots. “It takes more time, but you’ll be amazed at how much better the car looks when you clean all of the detail spots.” As a last step, clean the glass above your instrument panel and door panels using an Ammonia-free glass cleaner on a soft cloth. Most household cleaners do contain Ammonia, but it is bad for interior plastic, in general, VanderSluis said. As a precaution, always consult your owner’s manual for more information. After you’ve detailed your interior, you can sit back and admire your handiwork. Until you notice the crumbs on the seat … GM tops J.D. Power quality study General Motors Co. topped all automakers in this year’s J.D. Power & Associates Initial Quality Study for the first time in the 27-year history of the influential consumer survey. All four of GM’s brands – GMC, Chevrolet, Cadillac and Buick – beat the industry average in the survey, which measures problems per 100 vehicles in the first 90 days of ownership. Automakers averaged 113 problems per 100 vehicles in 2013. The survey of new car and truck owners does not measure overall satisfaction; it counts the number of flaws including mechanical and design problems. Ford Motor Co.’s Lincoln luxury brand matched the industry average of 113 problems. Ford vehicles averaged 131 problems per 100 cars and finished 27th in this year’s study. One Chrysler Group brand – Chrysler, with 109 problems per 100 – beat the industry average. Its Jeep (118), Dodge (130), Ram (132) and Fiat (154) brands finished in the bottom 12, though all brands except Ram, which fell 16 spots, improved on their results from last year. Hyundai Motor Co. jumped 10 spots and was the eighth-highest ranked brand in 2013. Nissan Motor Co. was ranked No. 30. Source: The Detroit News Ford F-150 beats Toyota Camry in American-Made ranking Ford Motor Co.’s F-150 pickup, pacing the biggest gain in U.S. market share among automakers this year, topped a consumer website’s list of most American-made models, replacing Toyota’s Camry sedan. The F-150 snapped a four-year streak for the Camry and earned the No. 1 spot in Cars.com’s 2013 American-Made index, the website said. The index ranks model lines based on their sales and whether car or truck parts and completed vehicles are built in the U.S. Source: Bloomberg GM’s introduction of crucial big pickups ‘best launch ever’ General Motors Co.’s launch of its redesigned fullsize pickup trucks, which are critical to boosting profits, has probably been the best ever at the U.S. automaker so far, Chief Executive Dan Akerson said. Pulling off a smooth introduction for the 2014 Chevrolet Silverado and GMC Sierra big trucks is crucial, as they generate more than $12,000 per vehicle in profits. GM’s current big trucks and related SUVs account for about 60 percent of GM’s global profit, according to analysts. “We’re in the midst of a huge truck launch right now,” Akerson told reporters at the company’s technical center in suburban Detroit. “We’ve produced tens of thousands of these new trucks. Initial cut is it’s probably our best launch ever.” Source: Reuters faurecia infos NA • July/August 2013 8 Spotlight Cleveland team goes the distance to fight cancer B Top Right: Walking the track in Cleveland are Brittany Cheek, Hudson Cheek, Karen Kostal, Leslie Branning and Emma Rose. olivar County, Miss., is like many of the communities in which Faurecia lives and works – close-knit, generous and quick to respond to people in need. In early June, they put that generosity on display during the local American Cancer Society Relay for Life event, held at the Cleveland High School football stadium. A team from the Faurecia Cleveland Plant (FAS) turned out and brought with them generous donations from their fellow employees. The Relay for Life fundraiser walks are held nationwide, with proceeds going toward cancer research and to increase awareness about the cause. The Relays honor those who are currently fighting cancer, survivors and those who have been touched by it in some way. Overall, the event in Bolivar County raised more than $62,000. The Faurecia Cleveland team of 14 contributed more than $1,500 of that total from plant employees. For more than a month, money was raised through: • A wall decal sale that included the names of family and friends who had battled cancer. The names were placed on the break room wall • A “Faurecia makes cancer take a back seat” T-shirt sale • A raffle with prizes that included an iPad Mini and gift cards to local businesses “Each year, Bolivar County raises between $60,000 and $70,000 for the American Cancer Society. This year, I asked a couple of employees if they wanted to start a team,” said Jamie Borgognoni, PC&L Manager in Cleveland and member of the Executive Board of the Bolivar County Relay for Life. “It was so exciting to see how they embraced the commitment. Our team set a goal and worked hard to reach it. This year’s event was a tremendous success.” At the event, other activities included a bake sale, a cake walk and live music. The event began with a Survivors’ Lap in which cancer survivors walked the track to signify their battles. At dusk, a luminary ceremony was held; more than 2,000 bags lit by candles and labeled with the names of friends or family members lined the track as personal testimonies. The night ended with a fireworks display. Bottom: (from left) Corey Cheek, Leslie Branning, Valerie Head, Melissa Selmon, Kim Morris, Jamie Borgognoni and Richard Kostal participated in the Relay for Life from the Cleveland Plant. What’s Trending Facebook/FaureciaNA Follow Faurecia Faurecia North America Twitter/Faurecia_NA RT @theautowriter: Report: #Faurecia launches automotive seating think tank -http://www.prw.com/subscriber/head... Faurecia leaps to 5th place among automotive suppliers in North America -->prn.to/17sR2BY @FaureciaMX #autoparts #increase #rank Check out the winners of Faurecia’s Biggest Loser contest featured in the Dexter Daily Statesman. Faurecia North America Faurecia officially opened its new Chinese TechCenter in Shanghai’s Xih Zhuang Industrial Zone on July 4. The ceremony was attended by Yann Delabrière, Chairman and CEO of Faurecia; JeanMichel Vallin, President of Faurecia China and a number of local officials. Faurecia infos North America is a bimonthly newsletter published for Faurecia employees in the region. It provides and extends knowledge about the company, its people and activities. It delivers information about Faurecia’s processes, goals, performance and culture. July/August 2013. Copyright 2013. All rights reserved. Printed on recycled paper and uses soy-based, environmentally friendly ink. For questions, comments or article suggestions, please write to [email protected]. Editor-in-chief: Stacie Tong, Managing Editor: Christina Wootton, Contributor: Christian Furmanski
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