2014 Annual Report - Inn from the Cold

2014 Annual Report
The families and children represented in this publication are previous guests of Inn from the Cold.
We thank them for their bravery in helping us share our story.
The five things you need to know about family homelessness in Calgary,
and the five things the Inn from the Cold is doing about it.
Inn from the Cold 1
A Message from our Board Chair
For most organizations growth in demand for clients and
services is cause for celebration. For Inn from the Cold
such growth is cause for concern. In 2014, the need for
support and services from the Inn by homeless children
and their families was at its highest level ever. However,
thanks to increased donations and support from our
amazing community of supporters, the Inn was able to
meet those growing demands.
To address the 130% increase in demand for our services,
we responded. In 2015, the Inn expanded our relationship
with Knox United Church to develop a daily community
Inn that allows us to more effectively provide shelter and
support to families that the permanent Inn facilities were not
able to take in due to capacity constraints. In conjunction
with the Calgary Homeless Foundation, the Inn also agreed
to take on the operation of Journey House, a supportive
housing complex that allows high needs female-headed
families to move into housing with the support and services
that they need to help ensure that they achieve independent
living. These undertakings mark the beginning of a new
chapter of Inn from the Cold’s story as the Inn continues to
refine its approach to addressing family homelessness.
No longer just an emergency shelter, Inn from the
Cold is committed addressing the root causes of family
homelessness. We believe that a house does not equate to
a home, that a trauma-informed approach is needed and
that the journey to stability in home can be a long and
arduous one. The Inn intends to support that journey every
step of the way.
2 2014 Annual Report
Inn from the Cold offers shelter,
sanctuary and healing to
assist homeless children and
their families in achieving
independence. We, at the
Inn, are committed to that
mission as we work to create a
centre for excellence in family
homelessness that will allow us
to move closer to our vision of
a community where no child or family is homeless. We
remain optimistic that, with the continued support of our
community, we will realize that vision.
Thank you for your support along this journey.
Sincerely,
Brad Grant
Chairman of the Board
MISSION
Inn from the Cold offers shelter, sanctuary and
healing to assist homeless children and their
families achieve independence.
VISION
A community where no child or family is homeless.
A Message from our Executive Director
S h e l t e r, S a n c t u a r y , H e a l i n g .
This past year presented us with enormous challenges,
with a 130% increase in demand for our services by
homeless children and their families. In the face of a
most challenging year, our hearts were warmed and our
optimism remained strong as Calgarians responded with
an outpouring of support. Not one child or family was
turned away.
The root causes of family homelessness are extremely
complex and each family who walks through our doors
has a different story and different set of needs to help
get them to a place of independence. What we do know
however, is children and their families are the fastest
growing demographic affected by homelessness and
more than 50% of our guests were children in 2014.
This constitutes a crisis in our eyes and in the eyes of
Calgarians.
We weathered the storm last year and we will again in
2015. Rather than responding to crisis situations, we
are taking an informed and strategic approach over the
next three years to meet this increasing need head on.
Inn from the Cold will truly become a provider of shelter,
sanctuary and healing for homeless children and their
families to help them achieve independence. The solution
to this crisis requires far more than four walls and a
door and we are building our
objectives and activities to make
meaningful strides to address
family homelessness in Calgary
and Canada.
2014 was marked by extreme
adversity and our staff, volunteers and supporters rose
to the challenge; for that we are grateful and proud.
2015 will be marked with similar challenges but we
are confident. This is not only because we know when
we call out Calgarians respond, but because we are
becoming more proactive with our strategic direction
and know we will realise a community where no child or
family is homeless as we take these steps on a new path.
Thank you, sincerely, for your support and commitment
throughout these challenging times.
Linda McLean
Executive Director
Inn from the Cold 3
1
Children and their families are the fastest growing demographic
affected by homelessness.
“
The growing number of children with uncertain
access to the most fundamental of basic needs
should be a central priority for our city. That we
continue to allow children to suffer deprivation is
a concern. The ripple effect of a generation who
will never reach their potential because of this
deprivation constitutes a crisis. Addressing family
homelessness now is a critical piece of the solution.
130%
increase in demand for
shelter services over 2013
2,297
individuals sought
shelter at the Inn, of whom 1,244
were children
– Linda McLean, Executive Director
57
days = average length of stay
in shelter
97%
of the year we were at or
over capacity
515
individuals were referred
to hotel/motel placements because
the Shelter and Community Inns
were full
4 2014 Annual Report
175
nights of the year, the Inn
had to place families on mats in
shelter living spaces
”
IFTC led the response to this crisis.
“
The Shelter environment at Inn from the Cold is always very
challenging for families; the circumstance of being homeless, along
with the challenges that families experience leading up to their
Shelter stay, are compounded by communal living, especially when
common areas are used to sleep 10 extra families on the floor. That
said, there are frequent bursts of happiness and joy—news that
a family has found housing, and the constant prompting from the
children that joy and play can be found anywhere. This speaks to
the tremendous resilience and strength of the families we serve.
– Randy Malkoski, Shelter Team Lead
”
In 17 years, Inn from the Cold has never turned a family away. But after weeks at over capacity,
something had to change. Our families deserve so much better.
In late 2014 the Inn formed the strategies to address the crisis that continues to grow. These
strategies are a reality in 2015: expanded shelter for short-term emergency needs and an
innovative supportive housing residence for long-term solutions.
Inn from the Cold 5
2
The faces of family homelessness are a mirror of Calgary’s
most vulnerable.
1
%
Middle
Eastern
1%
Asian
7%
families were
18% ofimmigrants
were headed
51% ofby families
single mothers
our guests were
53% ofAboriginal,
yet
Aboriginals make up
only 3% of Calgarians
5%
Other
Latin
American
15%
Caucasian
19%
African/Caribbean
53%
Aboriginal
Agnes had been planning her escape for five years.
On Dec. 10th, after being stalked and harassed by an abusive former partner and the father of her child, Agnes fled her home in Ontario.
She left behind an apartment, her belongings, everyone she knew and flew to Calgary with her son Bryant, age 6. They arrived with just
two suitcases, not knowing a soul, and slept at a cheap motel that first night. Inn from the Cold took them in the next day.
Making the leap was scary. “Imagine going to a place where you don’t know anybody. It wasn’t an easy decision to make,” says the 32-yearold mom, who was born and raised in Ghana and came to Canada in her twenties. “Now we have to take it one step at a time.”
But by February, Agnes was feeling low and thought about returning to Ontario. “Going to interviews, no car, no job. Going to look for
apartments and nobody calling me back because I don’t have a job. It was really, really hard.”
(continued on page 7)
6 2014 Annual Report
IFTC addresses the unique circumstances of each family.
(continued from page 6)
“And he told me,” she says, turning to look at her son
with a gentle smile, “‘there’s no turning back.’”
“My auntie told me that,” says Bryant, who’s bright
beyond his kindergarten years.
“Then I stepped back and said, yes, we are not going
back. So, whatever it takes, we have to face it.”
“
Homelessness is a risk for growing numbers of immigrants.
The shortage of affordable rental housing in Calgary
intensifies the impact of low income, immigration status,
language barriers and household size on immigrants’ housing
opportunities. To assist these vulnerable families IFTC has had
to stretch further than ever before—founding new partnerships,
understanding new cultures and bridging gaps to welcome
Newcomers to Calgary… to welcome Newcomers home.
– Joelle Berard, Director of Programs
”
With help from Inn from the Cold, their lives are
turning around. After months of searching, in April
Agnes secured a job and an apartment (“It’s so
beautiful!”). She happily notes that Inn from the Cold
has offered to supply some furniture and “the small
stuff that we need to settle down.” Meanwhile, she’s
just one course away from completing a diploma in
social services.
“I don’t have really big expectations,”
she explains. “All I need is something that will help
me and him, that we don’t have to always
beg. Something, just little things that
will help us to be as a family…
Something that will help us to
move on, that’s all.”
Inn from the Cold 7
Why Claire’s?
In the Spring of 2013, facing a critical need to open 35 additional crisis
response beds, Inn from the Cold launched Claire’s Campaign to raise funds and
provide beds to homeless mothers and their children. Gary jumped in to help
create an annual campaign that would define our shelter, and change lives.
mother Claire
“My
taught me the value
of giving back to the
community and that
everyone deserves
a chance to succeed
in life.
”
– Gary Nissen
8 2014 Annual Report
In 2014,
we raised
$500,000
Caption
Inn from the Cold 9
3
Children learn what they live.
The childhoods of homeless adults are disproportionately characterized
by persistent poverty, residential transiency, educational struggles, and
other stressful or traumatic events.
143,200
children in Alberta live in poverty
“
Adverse early environments create deficits in
skills and abilities that drive down productivity
and increase social costs—thereby adding to
financial deficits borne by the public.
(Heckman, 2012)
”
Children who grow up homeless are more likely to become homeless adults.
10 2014 Annual Report
IFTC intervenes at an early stage to break the cycle of homelessness.
The Early Childhood Development program (ECD) provides
children and youth with the best start in life, setting a course
towards a healthy, independent future. In one year, the ECD
program offered 483 activities, such as Parent-Child Mother
Goose and Read Aloud, with a total participation of 2,997
children and 1,460 adults. Activities like these provide the
opportunity for children to develop physical, emotional,
educational and social skills.
0-3
4-6
7-12
19%
13-17
AGES OF CH I L DREN AT IF T C
“
Toxic stress impedes brain
development in small
children. Supporting our
ECD program is supporting
healthy brain development
and long-term success.
– Margo Smith, Manager,
24%
24%
33%
The National Institute for Early Childhood Education Research estimates
the return on investment in early childhood education to be 7:1.
”
Early Childhood Development
Inn from the Cold 11
4 A House
A Home: recovery from homelessness requires holistic supports.
Lack of affordable housing is just one of many factors that contributes to family homelessness.
crisis
family breakup
discrimination
trauma poverty
Cost of living
domestic violence
mental health challenges
unemployment
addiction
low literacy
Prior to
arrival at
the Inn…
12 2014 Annual Report
30%
30
%
of families had no
form of income
31%
of families
were exposed
to family
violence
“
The housing market in Calgary is
competitive. I’ve gone with families to
apartment viewings where the line is out
the door. If you just mention the word
‘shelter’ you don’t stand a chance.
– Raymond Bwititi, Manager of Housing
36%
of adults were
unemployable
(impacted by major
barriers to work)
44%
of adults did not
complete high
school
”
9%
of parents
were
pregnant
Inn from the Cold 13
IFTC is more than a shelter; we address the root causes of homelessness.
Programs like New Journeys: Assessment and Triage and Housing with Intensive Supports provide a holistic approach.
“
The needs of the families at the Inn are complex, and the New Journeys team helps families set goals and connects
them to community resources. A few months ago, a single mother with two children came to the Inn after moving to
Calgary in hopes of finding a more stable life. The mom has FASD (Fetal Alcohol Spectrum Disorder) and it affects her
memory, impulse control and comprehension. She’s pregnant, too. We were able to connect her to the appropriate
resources in the community, so she can become independent. Just this week she signed a lease for her family to have
their own place—she’s very excited.
”
assessmenthealing
child development
income support
counselling
connection to community resources
instrumental needs
skills development
trauma treatment
parent education
14 2014 Annual Report
crisis intervention
– Gill Newman, Manager, Assessment & Triage
Inn from the Cold 15
5
Every
crisis
has a
solution.
16 2014 Annual Report
YOU were there for us.
support, Inn from the Cold was able to face the challenges of 2014 head on. Thank you
for believing in us. Thank you for making a difference .
With your
“
The best part about volunteering at the Inn is being able to see the
smiles, excitement and life in the kids. You get to see their self-esteem and
confidence grow and develop over time. My time there renews my heart
and spirit. There is nothing you can buy that is comparable.
”
– Jennifer Y., Volunteer
Community Inn Program
The 52 Community Inns were vital during the capacity
crisis of 2014, providing shelter and basic needs for up
to 40 additional family members each night of the year.
577 Inns were hosted throughout the year.
54,895
volunteer hours
(that’s 26 full-time
employees!)
2,765
volunteers
131,729
meals were
served by
volunteers
Inn from the Cold 17
2014 Donors
We are so grateful for the amazing support provided by our community.
Partners and Funders
DreamINN Big! Gala Sponsors
Alliance Pipeline Charity Partners
Crescent Point Energy Corp.
Cenovus Energy Inc.
NCS Multistage
Canyon Technical Services Ltd.
City TV
KiSS 95.9
Pattison Outdoor Advertising
Avenue Magazine
Element Technical Services Inc.
Landstar Development Corporation
Canadian Oil Sands Limited
Essential Energy Services Limited Partnership
GMP Securities LP
Halliburton
VistaVu Solutions
Graycon Group
Lake Breeze Winery & The MacIntyre Family
Stikeman Elliott LLP
Red Events
STEP Energy Services
Grant Thornton LLP
Calfrac Well Services Ltd.
SB Navitas Tubular
W. Brett Wilson
Triumph Tubular & Supply Ltd.
Import Tool Corporation Ltd.
Sotheyby’s International Realty Canada
Renata M. Reid & Associates
Dream Unlimited Corp.
McKenzie Lake Dental Inc.
Calgary Foundation
Calgary Herald Christmas Fund
Calgary Homeless Foundation
City of Calgary: Community & Neighborhood Services
Crescent Point Energy Corp.
McArthur Fine Furniture
Peters & Co. Limited
Sunterra Quality Food Markets
United Way of Calgary and Area
United Way of Greater Toronto
Sponsors and Program Supporters
Allied Properties REIT – Hot Lunch Program
Arthur J. E. Child Foundation – New Journeys: Assessment & Triage
Boardwalk Charitable Trust Fund – Family Support Program & Journey House
Boardwalk Rental Communities – Milk Sponsorship
Burns Memorial Fund – Off to School Inn Style
Calgary Children’s Foundation – Early Childhood Development
Calgary Motor Dealers Association – Family Support Program
Calgary Real Estate Board Charitable Foundation – Meal INN Between
Calgary South Rotary Partners – Santa’s Gift Shop & Meal INN Between
Canada Post Community Foundation – Early Childhood Development
Canadian Oil Sands Limited – Early Childhood Development
Children’s Hospital Aid Society – Early Childhood Development
CIBC Children’s Foundation – Family Support Program
Genstar Development Partnership – Winter Ready
Kinsmen Care Foundation – Hot Meal Program
MacQuarie Group Foundation – Adopt-a-Family
P.E.A.R.L. Foundation – New Journeys: Assessment & Triage
RBC Foundation – ECD Parent and Child Program
William S. Herron Family Charitable Foundation – Family Support Program
Capital Supporters
Bruce and Carmen Alger – Transportation support
Burns Memorial Fund – Vehicle maintenance
Cenovus Energy Inc. – Cenovus Intake Room
Children’s Hospital Aid Society – Transportation support
Crescent Point Energy Corp. – Crescent Point Kidz Zone
Hockey Helps the Homeless – Security system upgrades
Inter Pipeline – Inter Pipeline Dining Room
Poelzer Family Foundation Fund at the Calgary Foundation – HVAC upgrades
Rotary Club of Calgary South – 2nd floor electric panel
The SA Foundation – 2nd floor office renovations
Community Neighbors
Platinum
Gary Nissen (Claire’s Campaign Chair)
Patricia Robertson
The Anonymous Foundation
The Carrera Foundation
Gold
A. Terry and Marion Poole
Acadia Elevator Services Inc.
Andrew and Cheryl Howden
ATCO Group & ATCO EPIC
Bevin and Kari Wirzba
Calgary Catholic Teachers’ Charities Association
Cenovus Employee Foundation
Cenovus Energy Inc.
Centron Group
Gold (cont’d)
Connacher Oil and Gas
Co-operators Insurance (Canada)
Dream Unlimited Corp.
Encana Cares Foundation
Encana Corporation
Greenfield Family Foundation at TD Waterhouse –
Private Giving Foundation
ITLMA Foundation
Jack Carter Family Fund at the Calgary Foundation
Johnson Family Fund at the Calgary Foundation
Judy and Steve Cripps
Knickers ‘N Lace Inc.
Margaret and Stanley Owerko
McCarthy Tetrault Foundation
Michael Fisher Professional Corporation
Mike and Susan Rose
Painted Pony Petroleum Ltd.
Qualico Developments West Ltd.
Ralph and Debora Cross
Rumpel Family Charitable Fund
Ruth and Larry Birchall
Shaw Communications Inc.
Stikeman Elliott LLP
TD Waterhouse – Private Giving Foundation
TELUS
The Greene Family Charitable Foundation
The Kaiser Charitable Foundation
TOM Capital Foundation
Tyler and Karen Cleveland
Wilco Contractors Southwest Inc.
Silver
Abra Controls Inc.
Adam Woodward
Annie Freeze
Aqueduct Foundation
ARC Financial Corporation
Benevity Social Ventures Inc
Brookfield Residential
Calgary Co-op Community Foundation
Calgary Elks Lodge & Golf Club
Canadian Institute of Natural & Integrative Medicine
CapServCo
Caron & Partners LLP
Chris Hadfield, Inc.
Claire Tocher
Claus and Tracy Sitzler
Community Natural Foods Ltd.
Silver (cont’d)
Craig Bilick
David and Leslie Weekes
Deborah Yedlin and Martin Molyneaux
Denny Hop
DirectShop
Dunfield Family Fund at the Calgary Foundation
Edd McRory
Edmonton Community Foundation
Enbridge Pipeline Inc.
Essential Energy Services Limited Partnership
Erin Fraser and Michael Miller
Freehold Royalties Ltd.
Great West Life Assurance Company
Grosvenor Canada Limited
Hopewell Residential Management LP
Jina and Paul Morissette
John Wright
Kate Morriset and John Reynolds
Kelly and Carla Kostiuk
Larry Jones
Leon Sorenson
Linda Mackie
Maureen Gillette Memorial Fund at the Calgary Foundation
MDC Property Services Ltd.
Meg Energy
Megan Cornhill
Michael and Madelyn Lang
Michael and Margaret Minchau
Michael Woloschuk
Munich RE – Charitable Giving Committee
Myron and Jennifer Standyk
Nexen Energy ULC
Nissen Family Fund at the Calgary Foundation
PCL Construction Management Inc. (Calgary District)
Raymond James Canada Foundation
Richard and Catherine Vanderheide
Scotiabank Calgary Marathon
Secure Energy (Drilling Services) Inc.
Southview Alliance Church
St. Stephen Protomartyr Ukrainian Catholic Church
Steve and Krista Haysom
The Bradford Family
The Eon Foundation
Tod and Laura Hughes
TransCanada PipeLines Limited
Venture Interior Design Ltd.
Wendy Andrusyshyn
Thank you to the many other individuals and organizations for your support and donations last year. For a complete list of supporters, please visit our website. We aspire to provide all information as accurately as possible—
if we have made any error with a name or listing please accept our apologies and contact us at 403-776-3290 so we can make necessary changes immediately.
18 2014 Annual Report
Bronze
1400188 Alberta Ltd o/a D & T Plumbing
220571 Alberta Ltd.
Aaron Montgomery and Catherine Ateer
Alberta Laundry Systems Ltd.
Altadore Baptist Church – Benevolent Fund
AltaGas Ltd.
Associated Canadian Travellers – Calgary Club
Beringer Energy Inc
Bernhard Janz
Beth Cunningham
Blaine and Karen Walker
Bradley and Audrey Grant
Brentview Baptist Church
Calgary Flames Foundation for Life
Calgary Korean Presbyterian Events Committee
Canadian Bar Association
Chemnor Industries Ltd
Cheryl and Andrew Howden
Chinook Energy Inc.
Connor, Clark & Lunn Foundation
Dale Burstall
Daniel L. Baxter Professional Corporation
Daniel and Diane Tsubouchi
Delphi Energy Corp.
Don and Susie Smith
Donmar Foundation
Edward and Kathleen Liegman
Eric Spicer
Eric Toews
First Calgary Financial
First Church of Christ, Scientist
Foothills Alliance Church
Giftfunds Canada
Grant and Colleen Thomson
Greek Ladies Philoptochos
Society of Calgary
Harvest Energy Trust
Ian Macleod
IndieGoGo
Jarislowsky, Fraser Limited
Jeffrey Smith
Jennifer Jameus
John Rook and Kim Melvin
KPMG
LaCoste Canada
Lawson Lundell LLP
Lorne Pierson
Marathon Oil Canada Corporation
Marc and Lori Poissant
Marc Bombenon
Michael Hoyward
NCS Multistage
National Bank of Canada
Neil Groeneveld
Parkdale United Church
Bronze (cont’d)
Pat Davis
Patrick Windle
Paul Storwick
Penn West Petroleum Ltd.
Plus Foundation
Power of One Foundation
Ruth Spivak
Savanna Energy Services Corp
Shirley Guenter
St. Thomas United Church
Suzanne West
Terralog Technologies Inc.
The Cedar Shop Building Materials
The Bank of Nova Scotia
The Dutch Canadian Club (1990)
Tourmaline Oil Corp.
Tri-West Capital
Upside Engineering Ltd.
Venturion Oil Limited
Winterbourne Alpaca
“
One kind act, one gift of hope and one person can change the trajectory
of a life. Each day we see the currency of compassion come to life in the
lives of our mothers, fathers and littlest shelter guests. We are sincerely
grateful for the help and hope you give them each and every day.
– Janeen Webb, Director, Donor Relations
190
community initiated
fundraising events raised
808,333
$
1,954
amazing
Calgarians
donated to the
Inn for the
first time
”
500,000
$
raised in the 2nd Annual
Claire’s Campaign in
honour of mothers
Inn Crowd Monthly
Donors – Special
Mention
Anne Fattouche
Barbara Clay
Barry Hensch
Bradley and Audrey Grant
Carla Cook
Caryn Campbell
Danelle Hames and Matthew Law
Daniel Visser
Debra Corroll
Geri and Alan Moon
Gord Lackie
Graham Bennett and Laurie Strapp
Integra Partners Ltd.
Janeen and Doug Webb
Jennifer Gies
Joi Wollen
Karen Jackson
Karla MacNeil
Keith Palmer
Kimberley Ronan
Marilyn Vavasour
Murray Desjarlais
Rick Luchak
Rob Billington
Rosemary Hunt
Ryan Aucoin
Stefan Baldwinson
Tracy Marsden and Rhoneil Velasco
Valentine Volvo Dealership
Wendy Rhyno
William Watts
Inn from the Cold 19
Board of Directors 2014
Brad Grant
Roger Balm
Chris Moser
Michael Guyette
20 2014 Annual Report
Chair
Vice Chair
Past Chair
Treasurer
John Watkins
Bruce Alger
Karen Jackson
Leanne Northwood
Secretary
Director
Director
Director
Dave Botterill
Neil Smith
Martin Singer
Linda McLean
Director
Director
Director
Executive Director
Inn from the Cold Society Statement of Financial Position
As at March 31, 2015
20152014
(Note 10)
Assets
Current
Cash and cash equivalents $ 446,631
$82,169
Internally restricted cash and cash equivalent (Note 3) 3,680,599 3,113,624
Externally restricted cash and cash equivalent (Note 3) 1,895,341 975,441
Goods and services tax recoverable 112,387
72,057
Prepaid expenses and other current assets
53,654 35,365
6,188,612 4,278,656
Capital Assets (Note 4) 5,901,993
5,686,540
$12,090,605
$ 9,965,196
Liabilities
Current
Accounts payable and accrued liabilities $ 161,510 $
94,136
273,723 –
Accrued liabilities for repayment of funding (Note 5) Current portion of deferred contributions related to capital assets 237,832227,199
673,065 321,335
Deferred contributions Deferred contributions related to operations (Note 6) 1,692,341 693,866
Deferred contributions related to capital assets (Note 7) 2,597,935 2,762,760
4,963,341
3,777,961
Approved on behalf of the Board
Director
Net Assets
Invested in capital assets 3,157,196 2,696,581
Internally restricted (Note 3)
3,680,599 3,113,624
Unrestricted 289,469 377,030
7,127,264 6,187,235
$12,090,605
Director
$9,965,196
The accompanying notes are an integral part of these financial statements.
Inn from the Cold’s complete audited financial statements and accompanying notes are available to view or download at www.innfromthecold.org.
Together
we can build a community
child or
family is homeless
where no
#106, 110 – 11 Avenue SE
Calgary, AB T2G 0X5
P: (403) 263-8384
[email protected]
www.innfromthecold.org
Thank you for supporting Inn from the Cold!
2014/15 audited financials will be available on our website in October 2015.