2012 Katherine Gharrity Community Service Award

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letter to friends of HelpLine
needs being met
financial highlights
contributors
staff recognition
volunteer appreciation
awards
history
mission
2 │www.helplinedelmor.org
Community Impact That Works
Board of Directors
Dear Friends,
In 2010, in just one of our counties, there were 8 deaths
declared as suicides. In 2011 alone, in that same county, there
were 8 deaths by suicide in the first four months of the year, 3 of
those individuals were under the age of 18. Here is some of
what we know about suicide:

Someone dies by suicide every 15.2 minutes in the United States

It is estimated that for every death by suicide, there are at least 6 survivors
impacted, and surviving family members are at higher risk of suicide and
emotional problems.

Suicide is the third leading cause of death for youth 15 to 24 years of age.
Fortunately we also know

Most people who are suicidal do want to live, they just don’t see any
other alternative.

Most people give clear warning signs of their intent and if others around
them have been educated about those signs and what to do about
them, help can be found.

Severe depression, a major condition associated with most completed
suicides, is both recognizable and treatable in most cases.

Protective factors, characteristics associated with youth not engaging in
suicidal behavior, such as family and school connectedness, safe
schools, academic achievement, and self-esteem* can be increased
through intentional, culturally inclusive programming.
By educating gatekeepers, building awareness in schools, screening our youth
at risk, increasing the broader communities understanding around warnings
signs and where to get help, and addressing the needs of survivors, we can
bring hope and live saving help to those who suffering and see no other solution.
A special thanks to our local Delaware Morrow Mental Health & Recovery
Services Board who, after identifying preventing suicide as a primary strategic
goal, designated funding essential to these efforts. Many thanks to our
communities for passing the renewal levy for mental health & recovery this past
November which will ensure we can continue life saving suicide prevention.
And a salute to our
coalition partners in both counties for being a key part of
community wide efforts to ensure those in our communities who are at risk of
suicide, struggling with despair and despondency, can again look to life with
hope for a healthier and happier future.
Jennifer Trainer
Outgoing Chair, Board of Directors
Community Volunteer
Retiring 9.12
Susan Wright
Vice Chair, Board of Directors
fy2012
Incoming Chair
U. S. Forest Service
Marsha Tilden
Secretary
Director, Ohio Wesleyan
University Student Health Center
John Radabaugh
Incoming Treasurer
Detective Sargeant, Delaware
Police Dept
Keith Boger
Outgoing Treasurer
Attorney, Clark & Boger
Retiring 9.12
Caroline Block-Wilkins
Student
Ohio Wesleyan University
Teresa Schonauer Ross
Managing Supervisor
American Showa
Allison Newman
In coming Vice Chair
Business Owner
Board Personnel Officer
Warmest regards,
Don Lockwood
Retired Minister
Susan Hanson Executive Director
Dr. Allen Stojkovic
Dentist
*Kaminski et al, J Youth Adol, 2010; Eisenberg et al., J Ped, 2007; Borowsky et al., Pediatrics, 2001; Sharaf
et al., JCAPN, 2009
Sources of suicide data: American Association of Suicidology & the Suicide Prevention Resource Center
3
needs being met
2012 Highlights:: IN FOCUS
Crisis Services
 24/7 Hotline and 2-1-1 Information and Referral:
 Secured new 5yr American Association of
Suicidology hotline/agency recertification
 Support Groups:
 NEW! Healing Circle Group in Mt. Gilead and continues to reach more pathways in
rural areas
 Extended Survivors Of Suicide (SOS) outreach- traveled to Sunbury to connect with
immobile survivor after staying connected by phone.
 Integration of Services: Morrow Co. coalition led to working with Hospice chaplain
which lead to facilitating at a grief camp which resulted in referrals to SOS whose children attended.
 Sexual Assault Response Network (SARN):
 NEW! Collaboration with SARNCO—joining forces with sister organizations to make a
larger impact on survivors of sexual violence.
 SARN celebrates 15 years of existence as a program at HelpLine!
Community Resources
 2-1-1 Information and Referral Services: Our follow ups have increased and have been very
well received
 Online Resource Database
 Family Education and Support
Training and Prevention
 Connections Volunteer Center
 Hosted first “Italian Dinner” fundraiser and
successfully raised funds for CVC programs
 Make A Difference Day engaged over 400
volunteers of all ages to impact Delaware
County
 Pen Pal program engaged over 60 volunteers and seniors, connecting the elderly with
school-age children to share stories and letters
 Prevention Programs
 Expanded Stewards of Children, sexual abuse prevention training, to Morrow County
 HUGE growth in the Thank Goodness I’m Female program (TGIF)
 General
 Achieved Registered Advocate with Advanced Standing status with over 6,000 hours
in the service of victims of crime
 The advocacy this year is probably some of the best we have done
 Confirmation of the Union County Contract which will further expand HelpLine’s reach
4 │www.helplinedelmor.org
Thank Goodness I’m Female
Insert text
HelpLine continues to meet fundamental
and wide-spread needs in Delaware and
Morrow Counties on a daily basis.
5
surviving to thriving
Sexual Assault Response Network (SARN) program
This year our Sexual Assault Response Network (SARN) program is celebrating fifteen years of services.
SARN is a 24-hour crisis support service to survivors of sexual assault. Like our hotline services, this
support can range from an immediate response during a time of crisis, to ongoing long-term support.
Advocates are available 24/7 to assist survivors at the hospital and with law enforcement immediately
following an assault, are able to and can help connect a survivor to the resources at HelpLine and in our
community. Continuous care and trauma informed advocacy is offered for sexual assault survivors in a
variety of ways. Trauma informed workshops are held several times a year, as well as an annual retreat.
The 2011 retreat was entitled “Art as a Path to Healing” and included a workshop led by a licensed professional counselor on ways to use art to help cope with the trauma of sexual assault. Survivors and
members of The Healing Circle also took part in presenting activities during the day long event for over
30 participants.
In FY 2012, SARN services provided included crisis intervention, counseling, group support, follow up
care, and advocacy support to help them heal from the trauma of sexual assault. Highlights of the SARN
program include:
 Provided ongoing and repeated advocacy services for 54 sexual assault survivors
 Took 293 calls and 269 additional interventions to sexual assault survivors or for the friends
and family of the survivor.
 Supplied 9,093 volunteer hours to survivors of sexual assault
 Graduated 6 new SARN advocates from 40 hour volunteer training class
 SARN Coordinator was granted “Registered Advocate with Advanced Standing” status in the
State of Ohio
Celebrating 15 Years
New this year, we began to work more
closely and collaboratively with the Sexual Assault Response Network of Central Ohio (SARNCO) to train volunteers, improve
& increase professional training opportunities, and lay the groundwork for shared advocacy services.
Specifically, HelpLine and SARNCO will jointly provide advocacy at two emergency departments which
serve both Franklin and Delaware county residents. Once again, Ohio Wesleyan University (OWU) extended its annual invitation to SARN to participate in “Take Back the Night” - a nationally observed event
that empowers and supports survivors, raises awareness, helps those in pain, and asserts that it is
wrong for people to live in fear of the night or any time of day.
The Healing Circle support group has met monthly providing survivors with peer support and connections
to others who have experienced a similar trauma. Survivors spend time sharing, comforting and empowering one another to heal, and cope. New this year, was organizing and laying the groundwork for a
chapter of The Healing Circle to meet in Morrow County in order to better serve rural residents.
6 │www.helplinedelmor.org
A Healing Journey
“...There is something incredibly miraculous in simply hearing the phone be answered…that someone cares
enough to be there, and to answer the phone. The healing starts when you hear the most important words ever
spoken to another person: “(How can I) May I help you?”
The patient listening from the woman who answered the phone was compassionate, not judgemental; and
hearing “you are not alone” lifted such a heavy burden! This wonderful, nameless, anonymous volunteer reassured me I was and am worthy of being in this world…and that support and help were available – yes, even for
me. She gave me hope.
Most especially, through that Helpline phone call, I was connected with SARN, and then invited to the annual
SARN sponsored retreat for survivors. That retreat led to a monthly support group called the Healing Circle.
There is a remarkable seed for hope and healing that happens simply in sitting at a table with other survivors –
knowing a kinship with others based on horrible experiences that should never have happened, the violence of
sexual assault.
The Healing Circle is a time for everything that contributes to our individual healing journeys. This includes listening, encouragement, acceptance, and understanding. The Healing Circle is a place where respect and honesty and hope can be found and trusted. The Healing Circle is a source of knowledge and acceptance and education about the damage that was done to our bodies, minds and spirits; about how to pick up the broken
parts of ourselves and put ourselves back together; The Healing Circle helps and encourages us to find our
sense of Self again – a sense of Self that, while different than before, WILL be and is, strong, and confident
and courageous.
The Healing Circle, for me personally, was lifesaving and is life changing.” - Marilyn Howard
“I am looking forward to finding and staying
on this path to heal all of the wrongs and
finding new friends on the way.”
- Joyce Christian
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LIVE Help
24 hours a day, 7 days a week, 365 days a year, HelpLine’s Hotline is here for
the community
24-Hour Support and Information Line
10, 134 Incoming
4% of incoming
calls are
suicide related
CALLS
recuses successful
24 recuse requests
2,526 Outgoing
2-1-1/Information and Referral
In FY 2012 12,612 referrals were given out. The top three reasons for calling were:
 Financial assistance 2,800
 Psychiatric 2,497
 Relationships 1,219
211 in Morrow Co:
A total of $12,612 was given out in FY 12 from Salvation Army
Fund. Seventy-three people had financial appointment for help
with rent or utilities using:
 $5,250.93 from S.A. funds
 $500 from AEP grant
 $160.40 from church funds
In FY 2012 we did not receive any Columbia Gas funds or Emergency Food and Shelter Program.
In addition to the appointments the hotline assisted another 220 callers with $6,506.29 for help with prescriptions, food, diapers gasoline and emergency lodging. Twenty-four families were assisted with $500
in school supplies from Salvation Army funds.
211 in Delaware Co
A total of 165 callers were helped with emergency
8 │www.helplinedelmor.org
food, prescriptions, emergency lodging, gasoline, bus
tokens and diapers.
I thought I’d heard it all and then I get the next call...
Jim Rundle, Clinical Director
There is no typical day at Helpline. I often think I have received every possible type of call and then I will receive a call like none before such as the time the woman called after finding a boa constrictor in her basement.
We would later find out that it was a pet and had escaped from a neighborhood home and somehow made it
into her house. We contacted the Humane Society and they removed it and later found the owner. That was
several years ago but I still think how terrifying it would be to walk into your basement and see a very large
snake that looks like it escaped from the zoo. That has to be one of the most unusual calls I have received
and shows what a variety of needs our callers have.
There might be a break between calls or back to back calls. I receive a call from an elderly man who is suicidal.
His wife has died very recently and he feels sad and alone. I let him process his grief and encourage him to
talk about his wife and their long marriage. Talking about it seems to help him and he realizes how much it
would hurt his kids and grandkids to lose him as well. We talk about grief support groups and calling his doctor
if the depression worsens. I tell him that he can use Helpline as a support during this difficult time and call us
as often as he needs to. I ask if we can do a follow up call with him tomorrow and he agrees. We end up talking an hour but at the end of the call, he is in a much better place and no longer feeling suicidal.
The next call is from someone whose electric is about to be shut off. They are feeling desperate and have no
family or friends who can help. I look through the database and make referrals to programs offering electric
assistance. I explore with them their situation and find that they have a medical need for electric so I explain
about getting a medical extension which will give them time to get assistance.
COMMUNITY
9
Our 3 Musketeers
Going the extra mile—and then some
Volunteers are essential to society and many nonprofits would
struggle to survive without the support of their volunteers. HelpLine is no exception.
Our volunteers not only accomplish extraordinary thing through
service but are dedicated as well. The 24-hour crisis support and
information hotline is proud to celebrate three individuals with 20
plus years of service to our agency. Loa Ranson, Ed Hoar and
Tom King, affectionately named “The 3 Musketeers” for their long
term service to HelpLine’s hotline, go to great lengths to make a
difference in the lives of many.
Loa Ransom began volunteering for HelpLine of Delaware & Morrow Counties in 1988 as a Hotline worker. Loa’s calm, nurturing
manner and soft spoken voice is often just what a caller needs
when in crisis. In addition to volunteering on the hotline she is a
volunteer for HelpLine’s Sexual Assault Response Network
(SARN) giving 24 hour on-call assistance to survivors of sexual
assault. She has held a seat on the HelpLine board on their personnel committee.
Ed Hoar joined the staff HelpLine of Delaware & Morrow Counties, Inc. in March of 1983 giving him 29
years of service to this agency alone. As a hotline worker, his compassion and analytical perspective
along with and his willingness to spend as much time as necessary to assist the client in difficult times is
quite an asset to the organization.
Tom King began his volunteer work for HelpLine in 1989 which brings him to the 23 year mark. When
asked why he volunteers, Tom King said he viewed this as a “non-paid, part-time job.” “It’s fulfilling work,
a challenge, and gives me a purpose.” Tom also donates time as HelpLine’s personal handyman. He has
rewired the existing building, worked on the phone system and plumbing, and built an access ramp to the
building.
We would like to thank our 3 Musketeers as well as all those who give of their time to share their talents,
knowledge and passion for our community. You make this a community we can be proud to call our own!
If Ed, Loa, and Tom have inspired you to volunteer, please call HelpLine at 740-363-5000. Just tell us
your interests and we’ll help you make the connection and get you on the road to a successful volunteer
experience.
174,720 hours :: 7, 280 days
:: 1,040 weeks = 20 years of Service
10 │www.helplinedelmor.org
HelpLine’s Team—Rich with expertise
HelpLine has experts and most importantly a team of individuals that care. From the
management team who has a collective 60+ years of expertise, to the administrative staff
that take the time with consumers—listen and always go above and beyond.
It is not uncommon to hear stories around the HelpLine office, of hand delivering food to
a home-bound consumer or finding a refrigerator for an elderly couple that lost so much
to a flood. Walking through advocacy to the very end with a consumer, even though “that
isn’t in the job description”.
How we spell success...
"
Tom (not his real name) came into HelpLine for assistance with getting his gas back on which had been off for
some time, preventing him from cooking and having any hot water. Tom suffers from Traumatic Brain Injury
(TBI) from a car accident in 1998 and is on disability. Because of his TBI he has a hard time managing his finances. His mother, who was his payee, was diagnosed with terminal cancer and can no longer offer help. He
was struggling on his own. The worker offered to help with resources for setting up a new Payee but William
wanted to keep trying to manage on his own. The worker went over his income and expenses and assisted him
on filling out the financial a worksheet.
He thought he only needed $200 to get the gas restored however when the worker called the gas company, it
was discovered that he needed $506 to get it reconnected. The worker then made a call out to Independent Living for assistance from their disability funds. The worker helped him to fill out the necessary application form
and gather all the needed documents, including calling his doctor for verification of his disability. 12 calls and 7
days later, all the money had been pledged. Two days later on a follow up call the workers discovered that the
gas had been reconnected and Tom had followed through with getting re-enrolled in the PIPP plan making his
gas bills more manageable. He was very happy and grateful for HelpiLine’s assistance and kindness. Tom and
IMPACT
11
community mainstay
Connecting the pieces: Volunteers, Organizations and Consumers
Connections, a program of HelpLine, is the central clearinghouse for volunteering in Delaware County. Connections provides the leadership, training, education and resources that
support volunteers as they improve the quality of life in the
Delaware community. During FY 2012, Connections made
4,246 referrals to individuals and groups of volunteers. A total
of 1,044 volunteers were matched to meaningful opportunities,
205 of them being older adults. Volunteers contributed 21,524
hours of service to the 113 nonprofit agencies that Connections partners with.
Connections recruited 189 volunteers to help in the event of a
disaster in Delaware County. Connections
is working with local agencies, including the Delaware County Emergency Management Agency, to train and utilize volunteers in the event of a disaster.
Connections coordinated their 5th Annual Make A Difference Day event, which involved sending 471 volunteers into the community. Connections partnered with the
Council for Older Adults to connect volunteers to older adults who needed assistance
completing outdoor chores. Volunteers helped 45 senior households with leaf raking,
window cleaning, gardening, and a variety of other outdoor chores. Volunteers also
assisted with 27 other agency projects including a canned food drive, landscaping,
and painting, among other activities.
Connections partnered with Senior Citizens, Inc., Buckeye Valley Schools, and Delaware County District Library for the forth consecutive year of the Intergenerational Pen Pal Program to
include 80 seniors who were matched with 5th grade students from Buckeye Valley West in a letter exchange that took place over a period of 3 months. The student and older adult read the same book and,
through letter writing, share thoughts about the book and information to get acquainted. The program
helps the students improve their handwriting while learning about personal, cultural, and generational
experiences of older adults. Older Adults look forward to receiving the letters and find satisfaction in
mentoring a student.
Connections coordinates training workshops which provide continuing education to community professionals and offer continuing education units (CEUs) to counselors and social workers. In FY 2012, Connections coordinated a total of 19 training workshops in which 462 people attended.
Connections is the site supervisor for the Senior Companion
Program in Delaware County in partnership with Catholic Social
Services. Seniors are companions to other seniors who are
homebound and/or who would benefit from socialization. The
companions provide friendship, help with errands, healthy conversation, and help relieve loneliness to those they serve.
12 │www.helplinedelmor.org
A Culture of Collaboration
Of special note, within Delaware and Morrow counties the population of isolated and impoverished individuals is significant. HelpLine has always and continues to collaborate with other agencies to provide maximum resources to consumers. Due to financial difficulties and the structure of counseling agencies able to
serve those without adequate mental health insurance coverage, many survivors would not receive trauma
counseling. HelpLine continued to facilitate the Sexual Assault Response Team (SART) for Morrow County
which met to review responses to sexual assault cases and help ensure that survivors are given quality, comprehensive, services and are connected with support services. Our SARN program continues to serve as the
Secretary for the Delaware County SART and works with that group in a similar fashion for Delaware county
survivors. Along with both county SARTs, the SARN program worked with the Ohio Attorney General’s Office
to provide training for professionals on the Sexual Assault Response Team (SART) Model. HelpLine’s SARN
program is also a member of the Delaware County Coalition of Victim Services, which puts on awareness
events such as the annual “Walk A Mile In Her Shoes”. HelpLine is the treasurer for this group and oversees
the emergency funds DCCVS raises to help victims of crime in crisis situations. SARN participates in the Central Ohio Sexual Assault Task Force as well in order to stay informed on issues at the state level, and to continually look for area resources for sexual assault survivors.
During April – Sexual Assault Awareness and Child Abuse Prevention Month, HelpLine’s SARN and Prevention
Programs collaborated with other community agencies to provide 12 programs which addressed sexual violence and child abuse. These programs were geared for community members, professionals, and special
events for survivors. Among programs/events provided included: Walk A Mile In Her Shoes, an event which
focuses on male participation in an effort to draw attention to Violence Against Women, Human Trafficking,
Male Survivors, Child Sexual Abuse, Healing Garden – a workshop for central Ohio survivors and more.
In August 2008 after a county-wide needs assessment, Prevention was determined to be a priority for Delaware. As a result, community prevention agencies came together with school curriculum directors and/or
school designees from around the county to create the PEACE (Prevention Education in All Classroom Environments) Collaborative. The goal of the PEACE Collaborative is to have these agencies work together, with
schools, to provide comprehensive, age-appropriate, and non-duplicative programming designed to best meet
the needs of all youth and school curriculum standards.
In FY 2012, the Collaborative was able to:
 Re-establish a part-time Coordinator for the group and revisit plans for the year.
 Meet monthly, establish subcommittees, creation of prevention flyers, share information about prevention efforts and collaborate on events.
 Host an international group of educators from the country of Georgia and share information about
how we provided prevention education.
As a result of the support and guidance of dedicated community members the PEACE Collaborative hopes to
sustain its work on behalf of youth long into the future, and continue to move toward a healthy Delaware County
for all who live, work, and play here.
THAT WORKS
13
financials
2011-2012 General Operating Fund
Balance as of 6/30/11
Source of Funds
DMMHRSB
United Way
Council for Older Adults
Senior Companion Program
Contributions/Fundraising
Highland Grant
Connections
ODH Rape Prevention grant
VOCA/SVAA
Interest
After Hours Contracts
OCJS Grant
Family Violence Prevention
Womens Fund
VAWA ARRA Grant
ODH SAS Grant
$
933
$ 336,371
2011-2012 Emergency Financial Assistance Fund
Balance as of 6/30/11
$ 3,620
Source of Funds
$ 780,924
$ 107,095
$ 80,339
$ 31,458
$ 20,676
$ 100,838
$ 31,255
$ 61,378
$ 65,238
$
1,236
$
2,058
$ 50,038
$ 54,226
$ 20,000
$
3,679
$ 18,938
Contributions
First Baptist
United Way Delaware
United Way Delaware
Total Source of Funds
Total Source of Funds
$
15,938
$
48,302
$1,462,158
$1,798,529
Food
Transportation
Housing
Total Disbursements
Cash Balance as of 6/30/12
$ 819,947
$ 219,148
$
2,436
$ 68,140
$ 15,226
$ 10,422
$ 40,045
$ 24,119
$ 23,895
$ 73,754
$ 28,037
$
$ 2,500
$ 5,048
$ 8,668
$
Gasoline
400
$
350
Medical Care
$
$
314
2,252
Total Disbursements
$ 5,250
Cash Balance as of 6/30/12
$ 3,418
$ 8,668
Disbursements
Salaries
Fringes
Supplies
Operating Expenses
Travel and Meetings
Insurance
Building
Telephone
Equipment
Grants
Miscellaneous
2,448
100
Disbursements
Other
Other Income
$ 1,001
Carryover
$
$
Note: Emergency Financial Assistance funds provide
direct assistance through a voucher system with rent
and utilities as well as emergency help with food,
prescriptions, lodging after hours when other agencies
are closed. These funds are accounted for separately
since they are pass through.
$1,325,169
$ 473,360
$1,798,529
14 │www.helplinedelmor.org
contributors
HelpLine of Delaware and Morrow Counties, Inc. gratefully acknowledges the following individuals, corporations and foundations for financial and in-kind gifts, sponsorships, & event support received between July 1, 2011 and June 30, 2012.
1820 Collective-Paul Endicott
Aaron Saling
Al and Donna Ball
Alice Gould-Perfect Harmony
Fitness
All Occasions Catering
Allison and Tom Newman
Amato’s Woodfired Pizza
Amy and Ed Hill
Amy Blanton
Amy Pinnick
April Nelson
Anna Marie and Gary DeFourny
Ann and Joe Endry
Anne Fry
Anonymous
Anonymous
Anthony McCann
Anthony Rucci
Art Nest Studios
Arthur A. Coleman III
AHP-Associated Hygienic Products
Becky Frash-Mary Kay Cosmetics
Barb Lyon
Bargar’s Jewelry
Bob and Nancy Singer
Bonnie Ristau
Brenda Manley
Bruce McClary
Button Up
Caitlin Rose Photo Studio
Candidkama Photography
Caroline Slone
Carolyn and Jim Tarantine
Central Ohio Symphony
Chartwell’s
Chocolates and More-Jack and
Maggie McElroy
Choffey’s
Chris Nemeth
City BBQ
City of Delaware
Colleen Dennis
Corine Lyman
Council for Older Adults
Country Blessings
Craig Wanner-Wanner Metal
Worx
Creative Financial Services
Culver’s
Dane and Mary Ann Heule
Dave Lorz and Family
David and Dolores Smith
Delaware Community Market
Delaware Court Healthcare Center
Delaware Lions Club
Dirk Rader
Dick Leavy
Don and Mary Kay Love
Don Chenoweth
Don Lockwood
Donatos Pizza
Dorothy Spain
DPS Antiques
Dr. Allen Stojkovic
DSW
Eddie Combs and Suzanne Ickes
Emerson Network Power/Liebert
Corp.
Eric and Judy Hess
Fidelity Federal Savings & Loan
Association
First Baptist Church, Delaware
First Presbyterian Church Delaware
First Presbyterian Church Mt.
Gilead
Frances Turner
Friend of SARN
George and Dee Dee Warden,
Dairy Depot
Gerene Bauldoff
Grady Memorial Ohio Health
HelpLine Board of Directors
Hilborn Insurance
Hiram Masonic Lodge #18
Holly Trainer
Honda Marysville
Honey Baked Ham
irwin siegel insurance agency
Jennifer and Drew Tewell
Jennifer and Geoff Trainer
Karen Hart
Katherine and Norman Gharrity
Keith and Blythe Boger
Kimberly Darrah
Kroger Company
Jack Hilborn
Jack Keefer
James Roesch
Jason and J.J. Wirth
Jeffery Rizzo
Jenifer Murphy Burnaugh
Jennifer Burrows
Jessica Trainer
Joanne Trainer
Joan Wiser-Mary Kay Cosmetics
John Radabaugh and Beth
Matune
JP Morgan Chase
Julie Blankinship
Kerri Robe
Kevin Carroll
Kris Prengaman, Kristom House
Larry and Diane Westbrook
Laura Tiberi
Laurie Rinehart-Thompson
Lei Li
Liberty Township Fire Dept
Linda Wolcott
Little Brown Jug-Delaware County
Fair
Lori Benseler, Thirty One Gifts
Lori Watkins
Loa Ransom
Loretta Ulrey Keys
Lucinda Long
Lyn Herron
Lynne Schneider
Manos, Martin, Pergram, & Dietz
Marco’s Pizza
Margie West
Marlene Lancaster
Maribeth Deavers, Isaac, Brant,
Ledman, and Teetor
Marsha and Scott Tilden
Mary Damico
McDonalds
Mel and Mark Corroto
Melanie Frew
Melissa and Luke Lathan
MidOhio Printing
Mill Creek Golf Club
Mitch and Cindy Tayse
Mukha Custom Skin Studio
Nancy and Bob Nagel Family
Nancy Radcliffe
Nicole Endicott- Nicole’s Darling
Desserts
Nora Flanagan
Ohio Machine
Olive Garden Restaurant-Polaris
Our Town Fundraising-Adrienne
Benson
Panera Bread
Pat Miley
Patricia Meves
15
Peachblow Pottery-Gail Russell
Pizza Hut
PNC
Ralph and Peg Benziger
Robert Neville and Lisa Hefflinger
Rocky Van Brimmer
Rod Glazer
Sam’s Club
Sarah and Will Creswell
Sharon Embley
Sharon and Russell Whistler
Shelly and Al Myers
Shilo Gall
Skyzone
Sports Ohio
St. Mark’s Lutheran Church
Steve and Debbie Martin
Steve Hedge
Subway Restaurant
Susan and Jim Wright
Susan and Steven Hanson
Suzanne and Todd Pingry
Teresa and Troy Ross
Teri Morgan
Terri Totin
Tewell Consulting
Thomas and Arlyss Tombarge
Tim Burke-Express Employment
Professionals
Tom King
Trinity United Methodist Women
Unity Spiritual Center
Verizon Wireless
Vitos Wine Bar
Walmart
Walt Abood
Wendy Bean
Woodland Cigar Shop
staff recognition
Leslie Baldwin, B.A.
Fiscal Director
12 years
Janet Haycox
Administrative Assistant
9 years
Jim Rundle, M.S.W., LISW-S
Clinical Director
12 years
Chris Campo, CIRS
Hotline/I&R Specialist
5 years
Stephanie Hummel, CIRS, CRS
Hotline/I&R/Database Specialist
12 years
Elisabeth Quilter, B.A., CIRS
Hotline/I&R Specialist
12 years
Connie Carter, B.A., LSW
Contingency Receptionist
6 years
Corina Klies, B.A.*
Violence Prevention Educator
6 years
Ben Schenko, B.A., M.Ed.*
PEACE Collaborative Coordinator
1 year
Jason Counts
Hotline/I&R Specialist
4 years
Carol Lawrence, CIRS
Hotline/I&R Specialist
12 years
Allison Vance
Hotline/I&R Specialist
2 year
Colleen Dennis, B.S.
Connections Project Manager
2 years
Max Lencl, M.A., LPC
Suicide Prevention Coordinator
1 year
Kathleen Vance, B.S., CIRS
Hotline Coordinator
16 years
Mary Damico, B.S., CIRS, CRS
I & R/2-1-1 Director
19 years
Aimee McCann, M.S.W., LISW-S
Trauma Specialist
9 years
Brande Urban, B.A.
Violence Prevention Educator
3 years
Sherri Fitzpatrick, ?????
Senior Leadership Coordinator
>1 year
Michelle Mendel, B.A.
Suicide Prevention Educator
1 year
Margie West, B.A.*
Connections Senior
Leadership Coordinator
5 years
Nora Flanagan, B.A., M.F.A.
SARN Coordinator
3 years
Gloria Minor
Bookkeeper/Receptionist
14 years
Shilo Gall
Volunteer Coordinator
2 year
Hank Owings
Hotline/I&R Specialist
1 year
Lydia Guirguis
Violence Prevention Educator
>1 year
Linda Owings, CIRS
Hotline/I&R Specialist
12 years
Amy Hansen, M.A.*
Family Ed & Support Coordinator
1 year
Suzanne Pingry, B.S.
Connections Program Director
13 years
Susan Hanson, M.S.W, LISW-S
Executive Director
17 years
Nancy Radcliff, B.S.
Sexual Assault Services Director
2 years
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CIRS - Certified Information and
Referral Specialist
CRS - Certified Resource
Specialist
* - No longer with HelpLine as of
June 30, 2012
volunteer appreciation
HelpLine is extremely fortunate to have many skilled and dedicated volunteers. We salute
their commitment and willingness to give of their time to make a difference!
Connections Volunteer Center - Workshop Trainers
Drew Aquino, Certified ASIST Trainer
Jason Colvin, BA, Certified ASIST Trainer
Brent Currence, Retired Sargeant Ohio State Highway Patrol
Micaela Deming, Esq.
Barbara Jo Dennison, Ph.D, Psychologist
Officer Dave Ferimore and Officer Anna Stevenson, OSU Police Dept of Public Safety
Chris Nemeth, LISW-S, Nemeth Counseling and Consultation
Julianna Nemeth, M.A., Certified ASIST Trainer
Nancy Radcliffe, Sexual Assault Services Director, HelpLine
Jennifer Tewell and Allison Newman, Certified Stewards of Children Trainers
Tammy Tingle, Investigator, State of Ohio CSWMFT Board
Trish Wright and Elicia Tracy, Delaware Co. Office of Victim Services
HelpLine 24-Hour Support & Info Line
Ed Hoar
Tom King
Loa Ransom
Tracy Plouck
Sexual Assault Response Network
Janice Buno
Megan Cochran
Chrissy Grey
Lisa Lemaster
Alison Maurice
Ariel Meigs
Allison Newman
Monica Provence
Emily Uline
Jodi Schermerhorn
Kelly Scott
Ginger Willinger
Christina Winkoop
Survivors of Suicide Support Group
Jessica Wehrle
Prevention Volunteers
Janice Buno
Amber Kimberling
Lynne Leibrand
Julianna Nemeth
Allison Newman
Sgt. John Radabaugh
Jami Reidmiller
JoEllen Smith
Jessica Wells
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awards
2012 Volunteer of the Year:
Samantha Warren
NEED Bio
About the Volunteer of the Year Award:
The Volunteer of Year Award is presented annually to a volunteer (s) who have
demonstrated an exemplary record of volunteer service and a significant contribution to the mission of HelpLine. Nominations are solicited from HelpLine Board
of Directors, staff and volunteers. The annual Awards Committee and Volunteer
Coordinator serve as the selecting body.
2012 Katherine Gharrity Community Service Award
Columbus Salvation Army Housing Program
NEED INFO
About the Katherine Gharrity Community Service Award:
The Katherine Gharrity Community Service Award is given annually to an individual or organization in the
community which has extended outstanding support in helping HelpLine meet the needs of
citizens in Delaware and Morrow Counties.
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Previous Katherine Gharrity Award Recipients
2011 Rosemary Levings
2010 Sue Pasters & the Ohio Wesleyan
University Community Service
Learning Office
2009 Morrow County Salvation Army
2008 Heather Crosbie and John Radabaugh
2007 Rebecca Tyne
2006 Mary Jean Hickson (posthumously),
First Baptist Church Delaware
2005 Sally Hinshaw Northmor Schools, Jim
McCullough Highland Schools
2004 Sue Pastors, Director, OWU
Community Service Learning Office
2003 Consolidated Electric Cooperative
2002 Ruth Downing, Grady Memorial
Hospital SANE Program
2001 Greig Douglas on behalf of St. Vincent
DePaul Society of St. Mary’s Catholic Church
2000 Lucile Ubben
1999 Morrow County Transportation Collaborative
and Jean Koenig on behalf of Liberty
Presbyterian Church
1998 Robert Held, Delaware Cab
1997 Katherine Gharrity
history
HelpLine Founders
HelpLine of Delaware and Morrow Counties, Inc. was formed in January 1996 with the merger of Help Anonymous of Delaware County
and HopeLine of Morrow County. Help Anonymous began in 1970
when six women envisioned a hotline as a means for providing support and
alternatives for single pregnant women. HopeLine began in 1980 in
response to the need to provide hotline support
services 24-hours a day. Within several years of inception, both
agencies were providing 24-hour hotline services to residents of
each county, primarily through volunteers in very small, donated
spaces. In 1974, the Ohio Wesleyan University student hotline, "The
Listening Post", merged with Help Anonymous.
Pat Silleck
Katherine Gharrity
Sally Stevenson
Jeannie Strohm
Georgie Parker
Mary Ann Keefer
Father John Statmiller, Advisor
HelpLine Executive Directors
Sue Hanson
Kenton Beachy
Les Krisa
Myrna Paul
Barbara Longstreth
Carolyn Merriman
Katherine Gharrity
1997 to Present
1993 to 1996
1991 to 1992
1984 to 1989
1981 to 1983
1980 to 1981
1975 to 1980
HelpLine currently operates at 11 North Franklin Street in Delaware, Ohio and in the Meadow Center in
Mt. Gilead, Ohio. Connections Volunteer Center, started in 1996 and is located in Andrews House. HelpLine has completed the rigorous accreditation processes through the American Association of Suicidology and National Alliance of Information & Referral Systems and is certified by the Ohio Department of
Mental Health.
On November 12, 2002, HelpLine was the first agency in the State of Ohio to publicly launch 211 - the
community information and referral services access number for people in Delaware and Morrow Counties. HelpLine currently has 27 full and part-time professional staff and over 30 active volunteers who
provide hotline crisis management, information & referral services, sexual assault advocacy, and prevention and community education programs.
For more information, visit us at www.helplinedelmor.org
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MISSION
To address the emotional, financial, and
information needs of the community.
CORE VALUES
Service to Community
We are committed to serving our community.
Caring and Respect
We believe in the value, dignity and diversity of all people.
Excellence
We are committed to the highest standards of quality,
integrity and the ethics of confidentiality, fairness and a
non-judgmental approach.
Education
We are committed to educating our community.
Volunteerism
We are committed to linking and referring volunteers in
our community.
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funders
United Way of Delaware County, Delaware-Morrow Mental Health & Recovery Services Board,
Council for Older Adults, Ohio Department of Health, Women's Fund of Central Ohio, United Way of
Morrow County, Office of Criminal Justice Services, Ohio Attorney General's Victims of Crime office,
Community Foundation of Delaware County, Emerson Network Power/Liebert, National Lifeline Suicide Prevention Network
Additionally we appreciate the support of individual donors and local business!
THANK YOU!
take action
1. DONATE—X% of HelpLine’s budget is from community partners like you. We challenge you today to make a monthly commitment to HelpLine, big or small. YOU can make the difference!
2. VOLUNTEER—there are many volunteer opportunities with HelpLine ranging from one day
event help to
on-going consumer work. Learn more online at: www.helplinedelmor.org.
3. SPREAD THE WORD—share this report with 3 people you think could either support HelpLine’s
mission and
vision or 3 people you think could benefit from our services.
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Delaware County
11 N. Franklin Street
Delaware, Ohio 43015
Hotline: 211 or 740.369.3316
Business Line: 740.363.1835
Morrow County
950 Meadow Drive, Suite B
Mt. Gilead, Ohio 43338
Hotline: 211 or 419.947.2520
Business Line: 419.946.1350
Toll Free: 1.800.684.2324
Deaf or Hard of Hearing: 711 or 1.800.750.0750
Language Services Available
Connections Volunteer Center
39 W. Winter Street
Delaware, Ohio 43015
Business Line: 740.363.5000
www.delawarecountyvolunteers.org
HelpLine is an Equal Opportunity Employer/Provider
www.helplinedelmor.org
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Empowering People Through Knowledge, Resources and Support
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