Installing the Disk Array FC60 - Hewlett Packard Enterprise Support

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Weight Exceeds 100 lbs. (45 kg.)
Do NOT lift unassisted. Use
a lift device or two people.
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Service Manual Revision History
2FWREHU
Change
Page
Added Disk Module Behavior When Moving Disks to describe the disk
module behavior change introduced with firmware release HP03.
270
Added list of supported UPS models.
164
'HFHPEHU
Change
Page
Added Figure 87 to clarify operation of the write cache flush thresholds.
267
Added note regarding the impact of LUN binding on performance.
264
Added Allocating Space for Disk Array Logs section describing use of
environment variable AM60_MAX_LOG_SIZE_MB.
340
Added amutil -rr option for setting disk status to REPLACED.
336
Added information on Purging Controller Logs.
344
Added information on correct slot for installing position of a single 256 MB
DIMM on the controller.
673
Added -force option to syswipe command for formatting array with LUNs in
place.
331
Updated firmware download procedures for HP08.
346
Added information for RAID 0 support on HP-UX.
60
Changed the required minimum number of disk modules per enclosure from 2
to 4 based on power supply requirements for the disk enclosure.
85
Added information on disabling disk write cache enable to improve data
integrity.
325
4
)HEUXDU\
Change
Page
Updated ioscan output example to include UTM.
219
Added information on reading older log files after installing the HP08
firmware and updated AM60 software.
343
0DUFK
Change
Removed all references to HP08 to reflect the decision to roll supported
controller firmware rolled back to HP03.
Page
Multiple
$XJXVW
Change
Added checksum values for HP10 firmware files and information regarding
firmware download failure.
Clarified procedure for binding multiple LUNs simultaneously.
Page
347
287, 311
Added caution regarding powering down the array when changing the cache
DIMM amount on both controllers. Also added note regarding the DIMM
configurations for 256 MB of cache.
671
Added information on Managing the Universal Transport Mechanism (UTM)
322
Added section Gathering Performance Data
329
Updated firmware download procedures for HP10.
346
Added section Major Event Log Entries
389
Added section Interpreting Major Event Log Raw Data Output
431
Added information for RAID 0 support on HP-UX.
Multiple
Added -force option for unbinding LUN 0.
315
Added section HP10 and Later Firmware Enhancements
350
Updated firmware compatibility table.
349
Updated ioscan output example to include UTM LUN (31)
219
5
-DQXDU\
Change
Updated information on battery life and warnings.
Page
53, 566
Added section Replacing a Failed BCC Without Powering Off the Array
625
Added instructions for verifying NVSRAM version after replacing a controller.
661
Add section Serial Port Troubleshooting
601
Changed battery expiration date to 38 months.
651
Add information on waiting 5 minutes after performing a syswipe before
issuing other commands.
229
Added procedure for verifying NVSRAM version after replacing a controller.
661
Added output messages to watch for when downloading firmware.
351
Added references to HP11 firmware
Multiple
Added HP11 firmware checksums.
349
$SULO
Change
Page
Added section Troubleshooting Strategy
515
Clarified copying NVSRAM contents from the disk when replacing a
controller.
660
Clarified the use of the armutil -d option for changing disk state to OPTIMAL.
336
Updated on-line BCC replacement procedure.
625
-XO\
Change
Clarified on-line BCC replacement procedure regarding resetting controllers.
6
Page
625
$XJXVW
Change
Page
Added note on need to retry ammgr -b command to reset battery age.
344
Added Healthcheck diagnostic tool.
503
Added section Troubleshooting Sub-LUNs.
578
1RYHPEHU
Change
Updated BBU information.
Page
51
7
About This Book
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Chapter 1, Product Description
Describes the features, controls, and operation of the
disk array.
Chapter 2, Topology and Array Planning Guidelines for designing the disk array configuration
that best meets your needs.
Chapter 3, Installation
Instruction for moving the disk array.
Chapter 4, Managing the Disk Array on
HP-UX
Complete instructions for managing your disk array
using the available management software.
Chapter 5, HP-UX Diagnostic Tools
Information on using STM to gather information about
disk array status.
Chapter 6, Troubleshooting
Instructions for isolating and solving common
problems that may occur during disk array operation.
Chapter 7, Removal and Replacement
Instructions for removing and replacing all customerreplaceable components.
Chapter 8, Reference / Legal /
Regulatory
Regulatory, environmental, and other reference
information.
GLOSSARY
Index
8
Related Documents and Information
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1 Product Description
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)HDWXUHV 'LVN*URXSV 'LVN$UUD\&DFKLQJ '\QDPLF&DSDFLW$[SDQVLRQ 2 Topology and Array Planning
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6WHS$GGWKH1HZ'LVN(QFORVXUHV 6WHS&RPSOHWLQJWKH([SDQVLRQ &DSDFLW$[SDQVLRQ([DPSOH 4 Managing the Disk Array on HP-UX
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Contents
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PRODUCT DESCRIPTION
Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Disk Enclosure Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Array Controller Enclosure Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Disk Array High Availability Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Capacity Management Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
23
Product Description
1
Product Description
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Product Description
Array Controller FC60
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Product Description
Disk Enclosure Components
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BCC Modules
Power Supply Modules
Fan Modules
Disk Modules
Chassis (and Backplane)
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– PCB# 348-0040099
– PCB# 348-0038395
– PCB# 348-0041453
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Product Description
2QSRZHUXSSULRUWRDFKDUJHF\FOHDUHJXODWHGYROWDJHWHVWDQGDUHJXODWHGFXUUHQWWHVW
DUHSHUIRUPHGRQHDFKFHOO7KHVHWHVWVDUHUHUXQDSSUR[LPDWHO\HYHU\VHYHQGD\VE\DQ
LQWHUQDOWLPHU
Note
%HFDXVHWKH'XDO%DWWHU\0DQDJHPHQW3&%LVLQVLGHWKH%%8DQGLVQRWYLVLEOH
WKHEHVWZD\WRGHWHUPLQHWKHW\SHRI3&%XVHGLVWRPRQLWRUWKH/('EHKDYLRU
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WKHW\SHRI3&%KDVEHHQGHWHUPLQHG\RXPD\ZDQWWRUHFRUGWKHW\SHRI3&%
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/('EHKDYLRUWRH[SHFWLQWKHIXWXUH
Condition 1 - Power On of Fully Charged BBU
PCB# 348-0040099
Full Charge LED - OFF for approximately 15 minutes, and then ON solid
PCB# 348-0038395
Full Charge LED - BLINKING for approximately 15 minutes, and then ON
solid.
PCB# 348-0041453
Full Charge LED - BLINKING for approximately 15 minutes, and then ON
solid.
All PCBs
Fault LED - OFF
Condition 2 - Power On of Low Charged BBU
PCB# 348-0040099
Full Charge LED - OFF while charging up to 6 hours, ON solid when fully
charged
PCB# 348-0038395
Full Charge LED - BLINKING while charging up to 7 hours, ON solid
when fully charged
PCB# 348-0041453
Full Charge LED - BLINKING while charging up to 24 hours, ON solid
when fully charged
All PCBs
Fault LED - OFF
PCB# 348-0040099
Full Charge LED - Will follow conditions 1 or 2, then OFF when fault
detected.
PCB# 348-0038395
detected.
PCB# 348-0041453
detected.
All PCBs
Fault LED - OFF until fault detected, then ON solid
Condition 4 - BBU does not reach fully charged state within required time limit, a fault error
is generated.
PCB# 348-0040099
Full Charge LED - OFF while charging, remains OFF after fault error is
generated.
PCB# 348-0038395
Full Charge LED - BLINKING while charging, changes to OFF when fault
error is generated.
PCB# 348-0041453
Full Charge LED - BLINKING while charging, changes to OFF when fault
error is generated.
All PCBs
Fault LED - OFF until fault error is generated, then solid ON
Product Description
Condition 3 - Power On of Faulted BBU (Powered on and then fault detected.)
Disk Array High Availability Features
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Product Description
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Product Description
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Handle multiple disk
failures?
RAID Level
Disk Striping
Mirroring
Parity
RAID 0
Yes
No
No
No. RAID 0 offers no data
redundancy or protection
against disk failure. RAID 0
should only be used for noncritical data. The failure of a
single disk in a RAID 0 LUN
will result in the loss of all
data on the LUN.
RAID 1
No
Yes
No
No
RAID 0/1
Yes
Yes
No
Yes, providing both disks in
a mirrored pair do not fail.
RAID 3
Yes
No
Yes
No
RAID 5
Yes
No
Yes
No
5$,'/HYHO&RPSDULVRQ6WRUDJH(IILFLHQF\&KDUDFWHULVWLFV
RAID Level
Storage Efficiency
RAID 0
100%. All disk space is use for data storage.
RAID 1 and 0/1
50%. All data is duplicated, requiring twice the disk storage for a
given amount of data capacity.
RAID 3 and 5
One disk’s worth of capacity from each LUN is required to store
parity data. As the number of disks in the LUN increases, so does
the storage efficiency.
3-disk LUN: 66%
4-disk LUN: 75%
5-disk LUN: 80%
6-disk LUN: 83%
7DEOH
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LUN Configuration
Relative Read Performance Relative Write Performance
for Large Sequential Access for Large Sequential Access
RAID 0
The read and write performance of a RAID 0 LUN increases as
the multiple of the number of disks in the LUN. For example, a
4-disk RAID 0 LUN will achieve close to four times the
performance of a single disk.
RAID 1 mirrored pair
Up to 2.0 > than single disk
Equal to single disk
RAID 0/1 group with 10 disks Up to 10.0 > than single disk
RAID 0/1 group with 6 disks
RAID 3 group with 5 disks
RAID-5 group with 5 disks
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Product Description
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RAID Level
General Performance Characteristics
RAID 0
– Simultaneous access to multiple disks increases I/O performance. In
general, the greater the number of mirrored pairs, the greater the increase
in performance.
RAID 1
– A RAID 1 mirrored pair requires one I/O operation for a read and two I/O
operations for a write, one to each disk in the pair.
– The disks in a RAID 1 mirrored pair are locked in synchronization, but the
disk array can read data from the module whose read/write heads are the
closest.
– RAID 1 read performance can be twice that of an individual disk. Write
performance can be the same as that of an individual disk.
RAID 0/1
– Simultaneous access to multiple mirrored pairs increases I/O performance.
In general, the greater the number of mirrored pairs, the greater the
increase in performance.
RAID 3
– Provides high read throughput for large sequential I/Os.
– Write performance is limited by the need to perform four I/O operations per
write request.
– Because some I/O operations occur simultaneously, performance depends
on the number of disks in the LUN. Additional disks may improve
performance.
– The I/O performance of RAID 5 benefits significantly from write caching.
RAID 5
– Provides high read throughput for small block-size requests (2 KB to 8 KB).
– Write performance is limited by the need to perform four I/O operations per
write request.
– Because some I/O operations occur simultaneously, performance depends
on the number of disks in the LUN. Additional disks may improve
performance.
– The I/O performance of RAID 5 benefits significantly from write caching.
5$,'/HYHO&RPSDULVRQ$SSOLFDWLRQDQG,23DWWHUQ3HUIRUPDQFH&KDUDFWHULVWLFV
RAID level
Application and I/O Pattern Performance
RAID 0
RAID 0 is a good choice in the following situations:
– Data protection is not critical. RAID 0 provides no data redundancy for
protection against disk failure.
– Useful for scratch files or other temporary data whose loss will not seriously
impact system operation.
– High performance is important.
RAID 1
– Speed of write access is important.
– Write activity is heavy.
– Applications need logging or recordkeeping.
– Daily updates need to be stored to a database residing on a RAID 5 group.
The database updates on the RAID 1 group can be copied to the RAID 5
group during off-peak hours.
RAID 0/1
RAID 0/1 is a good choice in the following situations:
– Speed of write access is important.
– Write activity is heavy.
– Applications need logging or recordkeeping.
– Daily updates need to be stored to a database residing on a RAID 5 group.
The database updates on the RAID 1 group can be copied to the RAID 5
group during off-peak hours.
RAID 3
– Applications using I/O large sequential transfers of data, such as multimedia
applications.
– Applications on which write operations are 33% or less of all I/O operations.
RAID 5
– Multi-tasking applications using I/O transfers of different sizes.
– Database repositories or database servers on which write operations are
33% or less of all I/O operations.
– Multi-tasking applications requiring a large history database with a high read
rate.
– Transaction processing is required.
Product Description
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Product Description
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Data and parity from the
remaining disks are used to
rebuild the contents of disk 3
on the hot spare disk.
The information on the hot spare is
copied to the replaced disk, and the
hot spare is again available to protect
against another disk failure.
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Product Description
3ULPDU\DQG$OWHUQDWH,23DWKV
Capacity Management Features
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Array Design Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Recommended Disk Array Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Topologies for HP-UX. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Topologies for Windows NT and Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
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291.2 GB
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1168 GB
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2628 GB
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component
Continue
after failure
Disk module
Yes
What happens and how to recover
Applications continue to run on all supported RAID levels (RAID1, 0/1, and 5). The system administrator or service provider hotswaps the failed disk module.
Controller
No
module in
singlecontroller
module array
(no high
availability)
The disk array fails. The system administrator or service provider
replaces the controller module and the system administrator
restarts the operating system and applications.
Controller
module in
dual
controller
module disk
array
No on path to
failed controller
module;
Yes on alternate
path through
second
controller
module
Ownership of the failed controller module’s LUNs can transfer
automatically to the remaining operational controller module if
primary and alternate paths have been configured in LVM. If so,
LVM switches automatically and transparently to the alternate
path. The system administrator or service provider hot-swaps the
controller module.
Fan module
Yes
Applications continue to run. The system administrator or service
provider hot-swaps the fan module.
Power
supply
modules
Yes
Applications continue to run when one power supply module fails.
The system administrator or service provider hot-swaps the failed
power supply module.
Fibre
Channel I/O
adapter
No on path to
failed adapter;
Yes if array has
dual controller
modules and
alternate paths
have been
configured
I/O operations fail along the path through the failed adapter. If the
host has two Fibre Channel adapters connected to a dual
controller module disk array, the array can be accessed through
the path to the operational adapter and controller module if
path. The authorized service provider replaces the failed adapter
and the system administrator restarts the operating system and
applications.
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Fibre
Channel
cable
No on path to
failed cable;
Yes if array has
dual controller
modules and
alternate paths
have been
configured
I/O operations fail along the path through the failed cable. If the
host has two Fibre Channel adapters connected to a dualcontroller module disk array, the array can be accessed through
the operational path if primary and alternate paths have been
configured in LVM. If so, LVM switches automatically and
transparently to the alternate path. The authorized service
provider hot-swaps the failed cable.
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Continue
after failure
Disk module
Yes
Applications continue to run on all supported RAID levels (RAID1, 0/1, and 5). The system administrator or service provider hotswaps the failed disk module.
Controller
No
module in
singlecontroller
module array
(no high
availability)
The disk array fails. The system administrator or service provider
replaces the controller module and the system administrator
Controller
module in
dualcontroller
module disk
array
No on path to
failed controller
module;
Yes on alternate
path through
second
controller
module
failed controller module.
Fan module
Yes
Power
supply
modules
Yes
HP Fibre
Channel-AL
Hub
No
No I/O operations are possible between the host and any disk
arrays because all I/O traffic is routed through the HP Fibre
Channel-AL Hub. The authorized service provider replaces the
failed HP Fibre Channel-AL Hub and the system administrator
Topology and Array
Planning
Failing
component
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after failure
Fibre
Channel I/O
adapter
No on path to
failed adapter;
Yes if array has
dual controller
modules and
alternate paths
have been
configured
applications.
Fibre
Channel
cable
No on path to
failed cable;
Yes if array has
dual controller
modules and
alternate paths
have been
configured
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Failing
component
Continue
after failure
Disk module
Yes
Applications continue to run on all supported RAID levels (RAID-1,
0/1, and 5). The system administrator or service provider hotswaps the failed disk module.
Controller
modules
No on path to
failed controller
module;
Yes on
alternate path
through second
controller
module
LVM switches automatically and transparently to the alternate path.
controller module.
Fan module
Yes
Power supply Yes
modules
Availability are present, applications continue to run when one
power supply module fails. The system administrator or service
provider hot-swaps the failed power supply module.
HP Fibre
Channel-AL
Hub
No on path to
failed hub;
Yes on
alternate path
to other hub
I/O operations fail along the path to the failed HP Fibre Channel-AL
Hub. I/O operations can transfer automatically to the other HP
Fibre Channel-AL Hub if primary and alternate paths have been
transparently to the alternate path. The authorized service provider
hot-swaps the failed HP Fibre Channel-AL Hub.
Fibre
Channel I/O
adapter
No on path to
failed adapter;
Yes if array has
dual controller
modules and
alternate paths
have been
configured
host has two Fibre Channel adapters connected to a dual-controller
module disk array, the array can be accessed through the path to
the operational adapter and controller module if primary and
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automatically and transparently to the alternate path. The
authorized service provider replaces the failed adapter and the
system administrator restarts the operating system and
applications.
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Channel
cable
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failed cable;
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modules and
alternate paths
have been
configured
host has two Fibre Channel adapters connected to a dual-controller
module disk array, the array can be accessed through the
operational path if primary and alternate paths have been
transparently to the alternate path. The authorized service provider
hot-swaps the failed cable.
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Continue
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Yes
Applications continue to run on all supported RAID levels (RAID1,
0/1, and 5). The system administrator or service provider hotswaps the failed disk module.
Controller
modules
No on path to
failed controller
module;
Yes on alternate
path through
second
controller
module
failed controller module.
Fan module
Yes
Power supply
modules
Yes
HP Fibre
Channel-AL
Hub
No on path to
failed hub;
Yes on alternate
path to other
pair of hubs
I/O operations fail along the path to the failed HP Fibre ChannelAL Hub. I/O operations can transfer automatically to the other
pair of cascaded
HP Fibre Channel-AL Hubs if primary and alternate paths have
been configured
in LVM. If so, LVM switches automatically and transparently to
the alternate path. The authorized service provider hot-swaps the
failed HP Fibre Channel-AL Hub.
Fibre Channel No on path to
I/O adapter
failed adapter;
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dual controller
modules and
alternate paths
have been
configured
applications.
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Planning
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Yes
Applications continue to run on all supported RAID levels (RAID-1, 0/1,
and 5). The system administrator or service provider hot-swaps the
failed disk module.
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module
No on path to
failed controller
module;
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second
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module
automatically to the remaining operational controller module if primary
and alternate paths have been configured in LVM. If so, LVM switches
automatically and transparently to the alternate path. The system
administrator or service provider hot-swaps the failed controller
module.
Fan module
Yes
Power supply
modules
Yes
Applications continue to run when one power supply modules fails. The
system administrator or service provider hot-swaps the failed power
supply module.
HP Fibre
Channel-AL
Hub
No on path to
failed hub;
Yes on alternate
path to other
pair of hubs
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Hub. I/O operations can transfer automatically to the other pair of
cascaded
HP Fibre Channel-AL Hubs if primary and alternate paths have been
configured
in LVM. If so, LVM switches automatically and transparently to the
alternate path. The authorized service provider hot-swaps the failed HP
Fibre Channel-AL Hub.
I/O adapter
failed adapter;
Yes if array has
dual controller
modules and
alternate paths
have been
configured
I/O operations fail along the path through the failed adapter. If the host
has two Fibre Channel adapters connected to a dual-controller module
disk array, the array can be accessed through the path to the
operational adapter and controller module if primary and alternate
paths have been configured in LVM. If so, LVM switches automatically
and transparently to the alternate path. The authorized service provider
replaces the failed adapter and the system administrator restarts the
operating system and applications.
Topology and Array
Planning
Failing
component
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component
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cable
failed cable;
Yes if array has
dual controller
modules and
alternate paths
have been
configured
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has two Fibre Channel adapters connected to a dual-controller module
disk array, the array can be accessed through the operational path if
primary and alternate paths have been configured in LVM. If so, LVM
switches automatically and transparently to the alternate path. The
authorized service provider hot-swaps the failed cable
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3
INSTALLATION
Host System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Site Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Power Distribution Units (PDU/PDRU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Installing the Disk Array FC60. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Installation
Installing the Disk Enclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Installing the Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Configuration Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Attaching Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Attaching SCSI Cables and Configuring the Disk Enclosure Switches . . . . . . . . . 199
Connecting the Fibre Channel Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Applying Power to the Disk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Verifying Disk Array Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Installing the Disk Array FC60 Software (HP-UX Only) . . . . . . . . . . . . . . . . . . . . . . . 225
Configuring the Disk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Using the Disk Array FC60 as a Boot Device (HP-UX Only) . . . . . . . . . . . . . . . . . . . 234
Solving Common Installation Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Adding Disk Enclosures to Increase Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
155
Overview
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Supported Host
Boot Support on
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K-class
Yes
A3404A
V-class
Yes
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L-class
Yes
A5158A, A3740A
D-class
Yes
A3591B
N-class
Yes
A5158A, A3740A
R-class
Yes
A3591B
T-class
No
A3636A
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Installation

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Yes
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Site Requirements
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6LWH5HTXLUHPHQWV 159
Installation
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Operating
Current
@ 110v
Operating
Current
@ 220v
In-Rush*
Current
Power
Cords
Controller w/ 6 Disk Enclosures
41.3A
20.4A
124A
14
34.8A
17.2A
104A
12
28.3A
14.0A
84A
10
21.8A
10.8A
64A
8
15.3A
7.6
44A
6
Controller w/ 1 Disk Enclosure
8.8
4.4A
24A
4
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Measurement
Value @ 110v
Voltage
– Range
– Frequency
100-127V
50 - 60 Hz
220-240V
50 - 60 Hz
Current
– Typical
– Maximum Operating
– Inrush
1.5A
2.3A
21.4A
0.8A
1.2A
42.9A
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Value @ 220v
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Measurement
Value
Voltage
– Range
– Frequency
220-240V
50-60Hz
Current
– Typical
Maximum Operating
– 100 - 120 V
– 200 - 240 V
– Maximum In-rush
100 - 127V
2.9 - 3.2A
2.6 - 3.2A
5.3 - 6.7A
20A
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Number of
Components
Breaker
Rating
Breaker Type
Type C or Type D per IEC 898
1 to 3
16 amps
RU
Type K per IEC 947-2
Type D per IEC 898
4
16 amps
RU
Type K per IEC 947-2
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Note
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6LWH5HTXLUHPHQWV 161
Installation
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Power Distribution Units (PDU/PDRU)
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Number of
Components
1.1-meter (21 U) Rack
1–4
Two 3-foot/16-amp PDUs*
Two 5-foot/16-amp PDUs*
RU
RU
Two 19-inch/16-amp PDUs Two 19-inch/16-amp PDUs
5–8
NA**
Two 19-inch/30-amp PDRUs
9 – 10
NA**
NA**
Four 19-inch/30-amp PDRUs
Installation
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Number of
Enclosures
1–4
Two 19-inch/16-amp PDUs RU Two 19-inch/30-amp PDRUs*
5–8
NA**
Two 19-inch/30-amp PDRUs*
9 – 11
NA**
NA**
4 19-inch/30-amp PDRUs
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UPS Product
Number
Output Power
Package
Controller enclosure and up
to two disk enclosures
A2998B
3.0 kVA (3.0 kW)
Rackmount
to four disk enclosures
A3589B
5.5 kVA (5.5 kW)
Rackmount
to six disk enclosures
A1350A
8.0 kVA (8.0 kW)
Standalone
Disk Array Configuration
Installation
PDU 16 Amp or
PDRU 30 Amp
PDU 16 Amp or
PDRU 30 Amp
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PDU (16 Amp) or
PDRU (30 Amp)
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PDU (16 Amp)or
PDRU (30 Amp)
Installing the Disk Array FC60
Note
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Component
Legacy Cabinets
Measure
(EIA Units)
(1 EIA Unit = 1.75”)
1.1 Meter Cabinet
21 EIA Units, Total Available
1.6 Meter Cabinet
2.0 Meter Cabinet
Controller Enclosure FC60
Disk Enclosure SC10
5 EIA Units Used (includes 1/2 rail space below and
remaining 1/2 EIA unit above enclosure)
4 EIA Units Used (3.5 disk enclosure plus 1/2 rail space)
System/E Racks (1 EIA Unit = 1.75”)
1.1 Meter
1.6 Meter
2.0 Meter
Controller Enclosures FC60
4 EIA Units Used
Disk Enclosures SC10
3.5 EIA Units Used
Note
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Figure Label
Part (part number)
A
Disk Enclosure (with power supplies, fans, and BCC modules)
B
Rail kit (A5251A) for System/E cabinets
C
Rail kit (A5250A) for legacy cabinets, 1 ea.
D
Rack filler panel, 1/2 EIA Unit, 1 ea.
E
Disks or fillers (A5234A or A5235A), pack of 10
F
SCSI terminators, 2 ea.
G
Power cords, 2ea
H
ESD strap (9300-2170), 1 ea.
I
Documentation
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WARNING
Do not attempt to lift the disk enclosure without the help of another
person or a lift device. Even without power supplies and disk drives,
it weighs 50 pounds.
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Installation
A Front Mounting Ears
B Chassis
C Rail
D Rail clamp
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A
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C
D
disk enclosure door
disk handle
cam latch
ESD plug
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disk carrier
insertion guide
slot guide
slot number
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Label
Part Description (See)
Controller chassis with pre-installed modules
B
Filler panel, 1/2 EIA unit, 2ea.
C
Rail kit (A5251A) for System/E racks
D
Rail kit (A5250A) for legacy racks, 1 ea.
E
SCSI Cables (length depends on option ordered)
2 meter (5064-2492) or 5 meter (5064-2470)
2 ea. / 1 disk enclosure
4 ea. / 4 disk enclosures
F
LVD SCSI Terminators (# of terminators / # disk enclosures ordered)
4 ea. / 1 disk enclosure
G
Fibre Channel cables, 2 ea.; if ordered
2M (1005-0585)
16M (1005-0586)
H
Media Interface Adapter (MIA) 1 ea./ controller module (5064-2464)
I
Power cords, ferrite bead (5064-2482), 2 ea.
J
ESD strap (9300-2170) 1 ea.
K
User’s manual & Quick Install Guide
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WARNING
Do not attempt to lift the controller enclosure without the help of
another person or a lift device. It weighs 75 pounds.
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Switch
Setting
Operation
1
Full-Bus Mode
0
Split-Bus Mode
2 - Stand-Alone/Array Mode
0
Always set to Off (Array Mode)
3 - Bus Reset on Power Fail
0
Must be set to 0
4 - High/Low Bus Addressing
0
Set to 0 (Low addressing)
5 - Not Used
0
Not used; must be set to 0
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1
2
3
4
5
6
7
8
9
A
B
10
3
11
4
12
14
15
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BCC A (or B)
0
8
1
9
2
Split-Bus Mode SCSI IDs
BCC-A (Even Slots)
0
-
1
-
2
-
3
-
4
-
15
-
BCC-B (Odd Slots)
-
0
-
1
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2
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3
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4
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Fibre Channel Host ID Switch
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1
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5
6
7
8
9
10
11
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14
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16
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19
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22
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24
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35
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000 1110
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001 0001
001 0010
001 0011
001 0100
001 0101
001 0110
001 0111
001 1000
001 1001
001 1010
001 1011
001 1100
001 1101
001 1110
001 1111
010 0000
010 0001
010 0010
010 0011
010 0100
010 0101
Decimal
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
Binary
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010 0111
010 1000
010 1001
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010 1011
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011 1000
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100 0000
100 0001
100 0010
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100 0100
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100 1001
100 1010
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76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
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95
96
97
98
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100
101
102
103
104
105
106
107
108
109
110
111
112
113
Binary
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100 1101
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100 1111
101 0000
101 0001
101 0010
101 0011
101 0100
101 0101
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101 0111
101 1000
101 1001
101 1010
101 1011
101 1100
101 1101
101 1110
101 1111
110 0000
110 0001
110 0010
110 0011
110 0100
110 0101
110 0110
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110 1000
110 1001
110 1010
110 1011
110 1100
110 1101
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111 0000
111 0001
Decimal
114
115
116
117
118
119
120
121
122
123
124
125
126
127
Binary
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111 0011
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111 0101
111 0110
111 0111
111 1000
111 1001
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111 1011
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Configuring the Disk Enclosure Switches
NOTE! It is critical that all SCSI cables be tightened securely. Use the
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1. Connect the cable to the enclosure connector and tighten the
mounting screws finger tight.
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once more.
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sure the screw is not cross-threaded.
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Module
LED
Front Enclosure System Fault
Power Supply
BCC Module
Off
System Power
On (green)
Disk Activity
Flashing (green) when disk is being accessed.
Disk Fault LED
Off
Power Supply
On (green)
Term. Power
On (green)
Full Bus
Off (if split bus) On (green - if single bus)
BCC Fault
Off
Bus Active
On (green bus is available for use)
Off (Isolator chip disabled & bus not avail.)
LVD
On (green bus operating in LVD mode)
Off (bus operating in single ended mode)
Fan
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Installation
Fan Module
Normal State
A
B
C
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System power LED
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Disk fault LED
Power On LED
Term. Pwr. LED
Full Bus LED
BCC Fault LED
Bus Active LED
LVD LED
Fan Fault LED
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Normal State
Controller
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Power On
On (green)
Power Fault
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Fan Fault
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Controller Fault
Off
Fast Write Cache
On (green) while data is in cache
Controller Power
On (green)
Controller Fault
Off
Heartbeat
Blink (green)
Status
Green
There are 8 status LEDs. The number and pattern of
these LEDs depend on how your system is
configured.
Fault - B
Off
Full Charge - B
On (green)1
Fault - A
Off
Full Charge - A
On (green)1
Controller
Power
Assembly
Power 1
On (green)
Power 2
On (green)
Controller
Fan
Assembly
Fan Power
On (green)
Fan Fault
Off
Controller
Controller
Battery
1. Both Full Charge A and Full Charge B LEDs are ON after batteries are fully charged.
The LEDs flash while charging is in progress, and remain on when charging is complete.
Any time power to the disk array controller enclosure is cycled, the BBU will recharge for
15 minutes. During this time, the Full Charge LEDs will flash.
Installation
Module
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
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Power On LED
Power Fault LED
Fan Fault LED
Controller Fault LED
Fast Write Cache LED
Controller Power LED
Heartbeat LED
Status LEDs
Fault B LED
Full Charge B LED
Fault A LED
Full Charge A LED
Power 1 LED
Power 2 LED
Fan Power LED
Fan Fault LED
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Note
Installation
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Verifying Disk Array Connection
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Class
I
H/W Path
Driver
State
H/W Type
Description
============================================================================
0
0
8/8.8.0.4.0.0
8/8.8.0.4.0.0.0
disk
1
8/8.8.0.4.0.0.1
disk
2
8/8.8.0.4.0.1.0
disk
3
8/8.8.0.4.0.2.0
disk
4
8/8.8.0.4.0.3.0
disk
5
8/8.8.0.4.0.3.7
target
disk
4
6
8/8.8.0.5.0.0
8/8.8.0.5.0.0.0
.
tgt
CLAIMED
sdisk
CLAIMED
/dev/dsk/c0t0d0
sdisk
CLAIMED
/dev/dsk/c0t0d1
sdisk
CLAIMED
/dev/dsk/c0t1d0
sdisk
CLAIMED
/dev/dsk/c0t2d0
sdisk
CLAIMED
/dev/dsk/c0t3d0
/sdisk
CLAIMED
/dev/dsk/c0t3d7
tgt
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sdisk
CLAIMED
/dev/dsk/c1t0d0
DEVICE
DEVICE
HP A5277A
1
/dev/rdsk/c0t0d0
DEVICE
HP A5277A
/dev/rdsk/c0t0d1
DEVICE
HP A5277A
2
/dev/rdsk/c0t1d0
DEVICE
HP A5277A
3
/dev/rdsk/c0t2d0
DEVICE
HP A5277A
4
/dev/rdsk/c0t3d0
DEVICE
HP Universal Xport
/dev/rdsk/c0t3d7
DEVICE
DEVICE
HP A5277A
/dev/rdsk/c1t0d0
5
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.
disk
11
8/8.8.0.5.0.3.7
target
ctl
8
0
8/8.8.0.255.0.4
8/8.8.0.255.0.4.0
target
ctl
9
1
8/8.8.0.255.0.5
8/8.8.0.255.0.5.0
/sdisk
CLAIMED
DEVICE
HP Universal Xport
/dev/dsk/c1t3d7 /dev/rdsk/c1t3d7
tgt
CLAIMED
DEVICE
sctl
CLAIMED
DEVICE
HP A5277A
6
/dev/rscsi/c2t4d0
tgt
CLAIMED
DEVICE
sctl
CLAIMED
DEVICE
HP A5277A
7
/dev/rscsi/c2t5d0
1
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2
3
4
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5
6
7
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Installation
target
disk
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Peripheral Device Addressing (PDA) Hardware Path
8/12.8.0.255.1.2.0
Not Used (LUN - Logical Unit Number of disk)
Target (Lower 4 bits of the loop ID)
Bus (Upper 4 bits of the loop ID)
Port (255 = the target connected directly to the FC)
Area (0 = point-to-point or private loop)
Protocol Type (8 = mass storage)
Adapter
Bus Converter
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Volume Set Addressing (VSA) Hardware Path
8/12.8.0.6.0.1.3
Volume Number bits 0 - 2 (LUN number 0 - 7)
Volume Number bits 3 - 6 (virtual SCSI bus 0 - 3)
Volume Number bits 7 - 13 (always 0 for the FC60)
Loop ID of controller module
Area (0 = point-to-point or private loop)
Protocol Type (8 = mass storage)
Adapter
Bus Converter
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Installation
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Virtual SCSI
Bus
Supported LUNs
0
1
2
3
0-7
8 - 15
16 - 23
24 - 31
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disk
4
8/8.8.0.0.0.1.0
sdisk
CLAIMED
DEVICE
HP A5277A
/dev/dsk/c9t1d0
/dev/rdsk/c9t1d0
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SCSI describe of dev/rdsk/c9t1d0
vendor: hp
product: id
type: direct access
size: 10272kbytes
bytes per sector: 512
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Volume Number
8/12.8.0.0.0.3.5
Bit 13 12 11 10
0 0 0
9
8
7
6
5
0 0 0 0 0 0
4
3
1 1
2
1
0
1 0
1
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Installation
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(3 x 8) + (5) = 29
Installing the Disk Array FC60 Software (HP-UX Only)
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ftp://hpatlse.atl.hp.com/hp-ux_patches/ (Internal web site)
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Installation
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4
MANAGING THE DISK ARRAY ON HP-UX
Installing the Array Manager 60 Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Managing Disk Array Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Adding Capacity to the Disk Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Moving a LUN from One Disk Array to Another . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Upgrading Controller Cache to 512 Mbytes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Managing the Disk Array Using SAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Managing the Disk Array
on HP-UX
Managing the Disk Array Using Array Manager 60 . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Managing the Disk Array Using STM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Status Conditions and Sense Code Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361
Major Event Log Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389
Interpreting Major Event Log Raw Data Output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 431
251
Tools for Managing the Disk Array FC60
Note
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Task
Tool
Array Manager 60
STM
Checking disk array status
Yes
Yes (amdsp)
Yes
Managing LUNs
Yes
Yes (amcfg)
Yes
Managing global hot spares
Yes
Yes (ammgr)
Yes
Assigning an alias to the disk array
Yes
Yes (ammgr)
Yes1
Managing cache memory
No
Yes (ammgr)
No
Managing the rebuild process
No
Yes (amutil)
Yes1
Changing controller state
No
Yes (ammgr)
Yes1
Synchronizing controller date and time
No
Yes (ammgr)
Yes1
Locating disk array components
Yes
Yes (amutil)
Yes
Performing a parity scan
No
Yes (ammgr)
Yes
Displaying disk array serial numbers
Yes
Yes (amdsp)
No
Disabling Disk Write Cache Enable (WCE)
No
Yes (amutil)
No
Managing hardware states
No
Yes (amutil)
Yes1
Managing disk array logs
No
Yes (amlog)
Yes
Reviving a LUN
No
Yes (amutil)
No
Gathering performance data
No
Yes (ammgr)
No
Downloading firmware
No
Yes (amdload)
Yes1
1A
license is required to access these functions within STM.
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on HP-UX
SAM
Installing the Array Manager 60 Software
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Setting: RAID level
Function: Sets the RAID level used by the LUN.
Performance Impact: The RAID level selected impacts the entire performance profile for the
LUN. Read I/O and write I/O performance are directly influenced by the RAID level. See "RAID
Level Comparisons" on page 70 for more information on the performance characteristics of each
RAID level.
Setting: Stripe segment size
Function: Sets the number of blocks of data the controller will write to or read from a single disk
before switching to the next disk in the LUN.
Performance Impact: Optimum performance is typically achieved when the segment size
matches the I/O size. In this case, only one disk is required to service an I/O, leaving the
remaining disk in the LUN available for other I/Os.
A large segment size provides good read performance in most RAID levels. The controller will
have to access fewer disks to retrieve the data, leaving the remaining drives available for other
I/O operations. Large segment sizes are typically useful for applications that require high I/O
throughput.
A small logical unit segment size is useful for most RAID 5 write applications, because the
controller firmware is capable of performing group writes (writing of data simultaneously to
multiple disks, while calculating the parity for the stripe, as opposed to the single-threaded readmodify-write). Small segment sizes are typically useful for applications that require large
numbers of small I/Os to be processed quickly.
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Setting: Cache flush threshold (default 80%)
Function: Sets the level at which the disk array controller begins flushing write cache content to
disk media. The setting is specified as the percentage of total available cache that can contain
write data before flushing begins. The cache flush threshold can be set independently for each
controller. Note that available cache is reduced by half with cache mirroring enabled. For
example, if the controller has 256 Mbytes of cache and cache mirroring is enabled, only 128
Mbytes of cache is available for each controller. The remaining 128 Mbytes is being used to
mirror the other controller. See Figure 87.
Performance Impact: This setting impacts write I/O performance by increasing or decreasing
the number of write cache hits. (A “hit” is an I/O that can be serviced from cache rather than
accessing the disk media.)
A higher cache threshold value increases the amount of write data that will be stored in cache
before flushing to the disk is initiated. This increases the possibility that subsequent writes may
be serviced from cache rather than accessing the disk, reducing the number of writes to the disk
media. This improves performance for write I/Os. However, a higher value reduces the amount of
cache available for reads, which may reduce the performance for read I/Os.
Lowering the cache threshold value has the opposite effect. Because less memory is used for
write cache before flushing begins, the number of hits on write cache goes down with a
subsequent decrease in write performance. However, read performance may improve because
more memory is available for read cache.
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Setting: Cache flush limit (default 100%)
Function: Determines how much data will remain in write cache when flushing stops. It is
expressed as a percentage of the cache flush threshold. For optimum performance this value is
set to 100% by default. This ensures that the entire amount of cache specified by the cache flush
threshold will contain write cache data, increasing the number of write cache hits. The cache
flush threshold can be set independently for each controller.
A value of 100% percent can be used for this setting because the cache flushing algorithm
typically overshoots a bit in both directions. Assuming a cache flush threshold of 80% (default),
the write cache contents will actually rise slightly past the threshold before flushing begins - to
82% for example. The cache flush limit of 100% (default) indicates that flushing should stop
when the cache contents reaches 80%, but the flushing continues until the cache reaches a
slightly lower level - 78% for example. This has the effect of maintaining a constant 80% level of
data in write cache. See Figure 87.
Performance Impact: A high value for the flush limit increases the amount of data remaining in
write cache at the end of the flush. This improves the possibility of hits on write cache. Because
less data is written to the disk during each flush cycle, data flushing will occur more often,
increasing disk activity. In most situations this value should be left at the default value of 100%.
A lower value reduces the amount of write data remaining in cache, thereby reducing the number
of write hits. More data is flushed during each cycle, reducing the number of flushes. There will
be fewer cache flush operations, but each one will last longer.
Setting: Cache page size
Function: Sets the number of blocks transferred into cache by the controller at one time.
Performance Impact: A larger cache block size increases the probability of data near the
accessed block also being available in cache. However, a larger cache block size also fills up the
cache sooner. A small cache block size should be used for systems that require transactionprocessing requests, or I/O streams that are typically small and random. Larger cache blocks
should be used for large I/O, sequential, high bandwidth applications.
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,QPRVWVLWXDWLRQVLWLVQRWUHFRPPHQGHGWKDWGLVNVPRGXOHVEHPRYHGZLWKLQDQDUUD\RU
IURPRQHDUUD\WRDQRWKHU+RZHYHUVKRXOGLWEHQHFHVVDU\WRPRYHGLVNPRGXOHVZKHQ
H[SDQGLQJFDSDFLW\RUZKHQWURXEOHVKRRWLQJWKHDUUD\LWLVLPSRUWDQWWKDWWKHHIIHFWRI
PRYLQJDGLVNPRGXOHEHXQGHUVWRRGEHIRUHLWLVPRYHG7KLVZLOODYRLGDQ\XQH[SHFWHG
UHVXOWVRUGDWDORVV
:KHQPRYLQJGLVNPRGXOHVGLVNDUUD\EHKDYLRULVGHWHUPLQHGE\WKHIROORZLQJIDFWRUV

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LVSRZHUHGRIIFROG

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DUUD\IRUHLJQ

:KDWWKHGLVNPRGXOHªVRULJLQDOUROHZDVDQGZKDWW\SHRIVORWLWLVEHLQJPRYHGLQWR
7KHIROORZLQJWDEOHVLGHQWLI\WKHEHKDYLRURIPRYLQJGLVNPRGXOHVLQGLIIHUHQWVLWXDWLRQV
8QOHVVVSHFLILHGWKHEHKDYLRUDSSOLHVZKHQPRYLQJUHVLGHQWRUIRUHLJQGLVNPRGXOHV
7DEOH %HKDYLRU:KHQ0RYLQJ'LVN0RGXOHV&ROGZLWK+3)LUPZDUHDQGODWHU
to a slot previously
occupied by this type of
disk….
results in this behavior.
LUN
None or Unassigned
Disk remains part of its original LUN. If disk was
moved from another array, the receiving array
will try to create a new LUN to accommodate
the disk.
Global Hot Spare
Disk becomes a global hot spare. All data on
the disk is lost.
Failed LUN Disk
Disk replaces failed disk and becomes part of
new LUN. All original LUN data on the disk is
lost.
Optimal LUN Disk (original disk
moved to another slot in the
array)
Disk remains part of its original LUN. If the disk
was moved from another array, the receiving
array will try to create a new LUN to
accommodate the disk.
None or Unassigned
Disk remains global hot spare.
Global Hot Spare
Failed LUN Disk
LUN.
array
None or Unassigned
Disk remains unassigned.
Global Hot Spare
Disk becomes a global hot spare.
Failed LUN Disk
LUN.
array)
Global hot spare
Unassigned or
new
on HP-UX
Moving this
type of disk….
7DEOH %HKDYLRU:KHQ0RYLQJ'LVN0RGXOHV+RWZLWK+3)LUPZDUHDQGODWHU
Moving this type
of disk….
occupied by this type of
disk….
LUN
None or Unassigned
Disk becomes unassigned. All data on disk is lost.
Global Hot Spare
Disk becomes a global hot spare. All data on disk is
lost.
Failed LUN Disk
Disk replaces failed disk and becomes part of new
LUN. All original LUN data on disk is lost.
Optimal LUN Disk (original
disk moved to another slot in
the array)
Disk becomes part of LUN. All original LUN data on
disk is lost.
None or Unassigned
Disk remains global hot spare
Global Hot Spare
Failed LUN Disk
Disk replaces failed disk and becomes part of LUN
the array
Disk becomes part of LUN.
None or Unassigned
Global Hot Spare
Failed LUN Disk
Disk replaces failed disk and becomes part of LUN.
the array)
Disk becomes part of LUN.
Global hot spare
Unassigned or new
7DEOH %HKDYLRU:KHQ0RYLQJ'LVN0RGXOHV&ROGZLWK+3)LUPZDUH
Moving this
type of disk….
occupied by this type
of disk….
LUN
None or Unassigned
Disk remains part of its original LUN. If disk was moved
from another array, the receiving array will try to create a
new LUN to accommodate the disk.
Global Hot Spare
If the disk is resident, it remains part of its original LUN.
If the disk is foreign (from another array), the disk
becomes a global hot spare.
Global hot spare
Disk replaces failed disk and becomes part of new LUN.
All original LUN data on disk is lost.
disk moved to another slot
in the array)
Disk remains part of its original LUN. If the disk was
moved from another array, the receiving array will try to
create a new LUN to accommodate the disk.
None or Unassigned
Global Hot Spare
Failed LUN Disk
in the array
None or Unassigned
Disk remains unassigned
Global Hot Spare
Failed LUN Disk
in the array)
on HP-UX
Unassigned or
new
Failed LUN Disk
7DEOH %HKDYLRU:KHQ0RYLQJ'LVN0RGXOHV+RWZLWK+3)LUPZDUH
Moving this
type of disk….
to a slot previously occupied
by this type of disk….
LUN
None or Unassigned
Disk remains part of its original LUN. If disk was
moved from another array, the receiving array will try
to create a new LUN to accommodate the disk.
Global Hot Spare
If the disk is resident, it remains part of its original
LUN.
If the disk is foreign (from another array), the disk
becomes a global hot spare.
Global hot spare
Unassigned or
new
Failed LUN Disk
Disk replaces failed disk and becomes part of new
LUN. All original LUN data on disk is lost.
moved to another slot in the array)
Disk remains part of its original LUN. If the disk was
moved from another array, the receiving array will try
to create a new LUN to accommodate the disk.
None or Unassigned
Global Hot Spare
Failed LUN Disk
None or Unassigned
Global Hot Spare
Failed LUN Disk
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LQIRUPDWLRQ
Moving a LUN from One Disk Array to Another
,WLVSRVVLEOHWRPRYHDQHQWLUH/81IURPRQH+36XUH6WRUH('LVN$UUD\)&WRDQRWKHU
E\PRYLQJDOOWKHGLVNLQWKH/81+RZHYHUWKLVLVQRWWKHUHFRPPHQGHGSURFHGXUHIRU
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CAUTION
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0RYLQJD/81IURP2QH'LVN$UUD\WR$QRWKHU 277
on HP-UX
Upgrading Controller Cache to 512 Mbytes
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CAUTION
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Initial controller configuration
Cache Upgrade Kit(s)
Dual controllers, each with two 128 MB
DIMMs
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DIMM
One A5279A kit
Single controller with two 128 MB DIMMs
One A5279A kit
Single controller with one 256 MB DIMM
One A5279A kit (only one of the
DIMMs will be used)
on HP-UX
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Managing the Disk Array Using SAM
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Note
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Green
The component is functioning normally. On a disk it also indicates that the
disk is part of a LUN.
Red
The component has failed or is not installed.
Blue
Used only for disks, indicates the disk is functioning normally and is a
member of the hot spare disk group.
White
Used only for disks, indicates the disk is functioning normally and is a
member of the unassigned disk group.
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Unbinding a LUN will have the same effect on the host as removing a disk.
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Managing the Disk Array Using Array Manager 60
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Task
Command
Capacity Management
Binding a LUN
amcfg -L <cntrlrID>:<LUN> -d <channel:ID>,<channel:ID>.....
-r <RAIDlevel> <options> <ArrayID>
Unbinding a LUN
amcfg -D <LUN> [-force] <ArrayID>
Calculating LUN Capacity
amcfg -C -d channel:ID,channel:ID...
-r <RAIDlevel> -s <stripe> <ArrayID>
Adding a Global Hot Spare
ammgr -h channel:ID <ArrayID>
Removing a Global Hot Spare
ammgr -d channel:ID <ArrayID>
Identifying Disks
amdsp -d <ArrayID>
Changing LUN Ownership
amcfg -M <LUN> -c <cntrlrID> <ArrayID>
Reviving a LUN1
amutil -L <LUN> <ArrayID>
Replacing a LUN
amcfg -R <cntrlrID>:<LUN> -d <channel:ID>,<channel:ID>.....
-r <RAIDlevel> <options> <ArrayID>
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Task
Command
Disk Array Status
Displaying Status Information
amdsp <option> <ArrayID>
Listing Disk Array IDs
amdsp -i
Rescanning for Disk Arrays
amdsp -R
Disk Array Configuration
Assigning an Alias to the Disk
Array
ammgr -D <ArrayAlias> <ArrayID>
Setting Cache Page Size
ammgr -p {4 | 16} <ArrayID>
Setting the Cache Flush
Threshold
ammgr -T <cntrlrID>:<percent> <ArrayID>
Setting the Cache Flush Limit
ammgr -L <cntrlrID>:<percent> <ArrayID>
Disabling Disk Module Write
Cache Enable (WCE)
amutil -w <ArrayID>
Synchronizing the Controller Date ammgr -t <ArrayID>
and Time
Disk Array Maintenance
amutil <option> <ArrayID>
Reformatting the Disk Array
Media1
amutil -sysWipe [-force] <ArrayID>
Formatting a LUN1
amfmt -L <LUN> <ArrayID>
Checking Rebuild Progress
amdsp -r <ArrayID>
Changing Rebuild Priority
Settings
amutil -R <LUN> -f <Freq> -a <Amt> <ArrayID>
Performing a Parity Scan
ammgr -P <LUN> [-fp]
Changing Disk State1
amutil {-D channel:ID | -d channel:ID | -rr channel:ID} <ArrayID>
Changing the Controller
Operating State1
ammgr -c AA <ArrayID>
Changing the Controller
Hardware State1
amutil <option> <ArrayID>
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Locating Disk Modules
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Task
Command
Viewing Disk Array Logs
amlog [-s <StartTime>] [-e <EndTime>] [-d <LogDir>]
[-a <ArrayID>]
Flushing Disk Array Log Contents amutil -l <ArrayID>
Purging Controller Logs
Downloading
Firmware1
amutil -p <ArrayID>
amdload <option> <codefile> <ArrayID>
Resetting Battery Age
ammgr -b
Resetting Cache Parameters1
amutil -r <LUN> <ArrayID>
1
These tasks should be performed by service-trained personnel only.
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Tasks
amcfg
Binding a LUN
Unbinding a LUN
Changing LUN Ownership
Replacing a LUN
Calculating LUN Capacity
ammgr
Adding a Global Hot Spare
Removing a Global Hot Spare
Assigning an Alias to the Disk Array
Setting Cache Page Size
Setting the Cache Flush Threshold
Setting the Cache Flush Limit
Changing the Controller Operating State1
Synchronizing the Controller Date and Time
Performing a Parity Scan
Resetting Battery Age
Managing the Universal Transport Mechanism (UTM)
Gathering Performance Data1
amdsp
Identifying Disks
Displaying Status Information
Listing Disk Array IDs
Rescanning for Disk Arrays
Checking Rebuild Progress
amutil
Locating Disk Modules
Changing Rebuild Priority Settings
Disabling Disk Module Write Cache Enable (WCE)
Changing Disk State1
Changing the Controller Hardware State1
Flushing Disk Array Log Contents
Reviving a LUN1
Reformatting the Disk Array Media1
amfmt
Formatting a LUN
amlog
Viewing Disk Array Logs
amdload
Downloading Firmware1
1
These tasks should be performed by service-trained personnel only
on HP-UX
Command
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Symbol
<>
Meaning
Indicates a variable that must be entered by the user.
|
Only one of the listed parameters can be used (exclusive OR).
[]
Values enclosed in these braces are optional.
{}
Values enclosed in these braces are required.
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Note
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Command
parameter
Description
ArrayID
Identifies the disk array. The ArrayID may be either the disk array ID
(its S/N), or an alias name assigned to the array. Each disk array
must have a unique ArrayID. The disk array S/N and alias can be
determined using the amdsp -i command.
cntrlrID
Identifies the controller within the disk array controller subsystem.
Values can be either A or B, depending on which slot the controller is
installed in.
channel:ID
Identifies a disk within the disk array. The channel value indicates the
SCSI channel that the disk enclosure containing the disk is
connected to. The ID value indicates the SCSI ID assigned to the slot
in which the disk is installed.
Valid channel values are 1 - 6, and valid SCSI ID values are 0 - 4, 8 12.
LUN
Identifies a specific LUN on the disk array. Valid LUN values are 0 31.
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Option
Status Information Displayed
none
General array information. This includes disk capacity usage.
Sample output is shown in )LJXUH.
-l [LUN]
LUN status. Status for all LUNs on the disk array will be displayed,
unless a specific LUN is specified using the LUN option. If UTM is
enabled, it will be displayed in the LUN output.
-g
Disk group status.
-d
Disk status. Complete information will be displayed for each disk in
the disk array.
-c
Controller status. Information is displayed for both disk array
controllers and for all disk system BCC modules.
-s
Array status. Information about the entire array is displayed.
-h
Hardware status. Information is displayed for all disk array hardware
components, including fans and power supplies.
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Option
Status Information Displayed
-a
All status. This option displays all the information returned by the
preceding options.
-p <devicefile>
Hardware path information. Displays hardware path information for
the controller corresponding to the specified device file.
-r
Rebuild status. Display the progress of any rebuilds occurring on the
disk array.
-A
Array server status.
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Note
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Vendor ID
= HP
Product ID
= A5277A
Array ID
= 000A00A0B80673A6
Array alias
= Array1
----------------------------------------Array State
= READY
Server name
= speedy
Array type
= 3
Mfg. Product Code
= 348-0040789
--- Disk space usage -------------------Total physical
= 271.4 GB
Allocated to LUNs
= 135.4 GB
Used as Hot spare
= 0.0 GB
Unallocated (avail for LUNs) = 0.0 GB
----------------------------------------Vendor ID
= HP
Product ID
= A5277A
Array ID
= 000A00A0B80673A6
Array alias
= Array1
----------------------------------------LUN
Status
Capacity
Ctrl RAID
--- ----------------- --------- ---- ---0 OPTIMAL
16.9 GB
A
1
1
OPTIMAL
16.9 GB
B
Segment
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4
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4:0
.
.
31
UTM:GOOD
LUN WCE RCD
--- --- --0
X
1
X
.
.
.
Total capacity of
Total capacity of
Total capacity of
CME
--X
X
CWOB
----
WCA
--X
X
RCA
--X
X
CMA
--X
X
LUNs on controller A = 84.6 GB
LUNs on controller B = 50.8 GB
all configured LUNs = 135.4 GB
&DFKH6WDWXVIRUHDFK/81DOO/81VVKRXOG
KDYHWKHVWDWXVYDOXHVVKRZQ
/81VVKRXOGW\SLFDOO\EHGLVWULEXWHG
EHWZHHQERWKFRQWUROOHUVIRUEHVW
SHUIRUPDQFH/81RZQHUVKLSFDQEH
UHDVVLJQHGWREDODQFH/81XVDJH
Vendor ID
= HP
Product ID
= A5277A
Array ID
= 000A00A0B80673A6
Array alias
= Array1
----------------------------------------SCSI Channel:ID
= 1:0
Enclosure
= 0
Slot
= 0
Disk State
= OPTIMAL
'LVN,QIRUPDWLRQWKHVWDWXVRIHDFK
GLVNVKRXOGEH2SWLPDOIRUHDFKGLVN
Disk Group and Type
= 060E86000238C6360F LUN
DVVLJQHGWRD/81
Capacity
= 17.0 GB
Manufacturer and Model = SEAGATE ST318203LC
Serial Number
= LRB61150
Firmware Revision
= HP01
.
.
.
Total capacity of all installed physical disks = 271.4 GB
Hot Spare Activity
-------------------None
on HP-UX
Vendor ID
= HP
Product ID
= A5277A
Array ID
= 000A00A0B80673A6
Array alias
= Array1
----------------------------------------Disk Group 060E86000738C6395B:
Disk Group Type
= LUN
'LVN*URXS,QIRUPDWLRQWKLVLVDQRWKHU
Number of LUNs
= 1
UHSUHVHQWDWLRQRIWKH/81LQIRUPDWLRQ
LUN(s)
= 6
Remaining Capacity = 0.0 MB
RAID Level
= 1
Segment Size
= 4 KB
Disks:
1:3 3:3
.
.
.
Total remaining capacity for LUN disk groups = 0.0 MB
Information for Controller A - 000A00A0B80673A6:
Controller Status
= GOOD
Controller Mode
= ACTIVE
Vendor ID
= HP
Product ID
= A5277A
Serial Number
= 1T00310110
&RQWUROOHU,QIRUPDWLRQPDNHVXUHWKH
Firmware Revision
= 04000311
IROORZLQJFRQGLWLRQVDUHPHW
Boot Revision
= 04000301
%RWKFRQWUROOHUVVKRXOGEH$&7,9(
HP Revision
= HP10
Loop ID
= 5
7KH/RRS,'PXVWEHXQLTXHIRUHDFK
AL_PA
= 0xE0
FRQWUROOHU
Preferred AL_PA
= 0xE0
7KHWKUHHOHYHOVRIILUPZDUHUHYLVLRQVPXVW
Controller Date
= 05/08/2000
EHLGHQWLFDOIRUHDFKFRQWUROOHU
Controller Time
= 13:38:53
Cache Battery Age
= 0 to 89 days
NVSRAM Checksum
= 0x353181DF
Information for Controller B - 000A00A0B80673A6:
Controller Status
= GOOD
Controller Mode
= ACTIVE
Vendor ID
= HP
Product ID
= A5277A
Serial Number
= 1T90510188
Firmware Revision
= 04000311
Boot Revision
= 04000301
HP Revision
= HP10
Loop ID
= 4
AL_PA
= 0xE1
Preferred AL_PA
= 0xE1
Controller Date
= 05/08/2000
Controller Time
= 13:38:54
Cache Battery Age
= 0 to 89 days
NVSRAM Checksum
= 0x353181DF
Information for Disk System
SCSI Channel
=
Thumbwheel Setting =
Controller Status
=
Vendor ID
=
Product ID
=
Serial Number
=
Firmware Revision
=
Information for Disk System
SCSI Channel
=
Thumbwheel Setting =
Controller Status
=
Vendor ID
=
Product ID
=
Serial Number
=
i
i i
1 (USSA02010592), Controller B:
'LVN(QFORVXUH,QIRUPDWLRQ
2
PDNHVXUHWKHIROORZLQJ
0
FRQGLWLRQVDUHPHW
GOOD
7KHVWDWXVRIERWKFRQWUROOHUV
HP
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A5294A
USSA02010649
7KH7KXPEZKHHO6HWWLQJ
HP04
PXVWEHWKHVDPHIRUHDFK
1 (USSA02010592), Controller A:FRQWUROOHU
1
7KH7KXPEZKHHO6HWWLQJ
0
VKRXOGFRUUHVSRQGWRWKH
GOOD
HQFORVXUHSRVLWLRQLQWKHUDFN
HP
8SSHUPRVWHQFORVXUHVHWWR
A5294A
QH[WRQHGRZQVHWWRHWF
USSA02010592
04
Vendor ID
= HP
Product ID
= A5277A
Array ID
= 000A00A0B80673A6
Array alias
= Array1
----------------------------------------Overall State of Array
= READY
Array configuration:
Cache Block Size
= 4 KB / 4 KB
Cache Flush Threshold
= 80 % / 80 %
Cache Flush Limit
= 100 % / 100 %
Cache Size
= 256MB / 256MB
&DFKHVHWWLQJV
on HP-UX
Vendor ID
= HP
Product ID
= A5277A
Array ID
= 000A00A0B80673A6
Array alias
= Array1
----------------------------------------Array Controller Subsystem:
Controller A: GOOD
Controller B: GOOD
PS 1: GOOD
PS 2: GOOD
Fan 1: GOOD
Fan 2: GOOD
Temp Sensor: GOOD
Battery: GOOD
Disk System 1 - USSA02010592:
BCC Controller B: GOOD
&RPSRQHQWVWDWXVDOOKDUGZDUH
BCC Controller A: GOOD
FRPSRQHQWVVKRXOGEH*22'
PS 1: GOOD
PS 2: GOOD
Fan 1: GOOD
Fan 2: GOOD
Temp Sensor: GOOD
Disk System 2 - USSA02010595:
BCC Controller B: GOOD
BCC Controller A: GOOD
PS 1: GOOD
PS 2: GOOD
Fan 1: GOOD
Fan 2: GOOD
Temp Sensor: GOOD
No LUNs are currently rebuilding
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Description
Default
-c capacity
Specifies the capacity of the LUN. Capacity If not specified, the LUN capacity
can be specified in megabytes (M) or
will equal the total available
gigabytes (G) by appending the appropriate capacity of the specified disks.
letter to the capacity value.
If a capacity value is specified but
By default, the LUN will use the entire
no letter is appended, gigabytes will
capacity available from all the disks. It is
be assumed.
possible to specify a lower value for LUN
capacity, but this will result in unused disk
capacity. Any capacity not included in the
LUN will be inaccessible and is essentially
wasted capacity.
-force
Allows you to bind a LUN using two or more
disks in the same enclosure or on the same
channel. This option allows you to override
the high-availability protection designed into
the LUN binding process. Using this option
you can specify more than one disk per
enclosure or channel. You can also use this
option to create a RAID 5 LUN that includes
more than six disks.
If not specified, you cannot bind a
LUN using multiple disks in the
same enclosure. You also cannot
bind a RAID 5 LUN with more than
six disks.
-NF
Indicates that the new LUN should not be
formatted.
NOTE: This option is not intended for
customer use and is not documented in the
amcfg man page.
If not specified, the LUN will be
formatted.
-s segmentsize
Indicates the stripe segment size in Kbytes.
The stripe segment size must be a multiple
of the current cache page size setting. For
example, if the cache page size is set to 4
Kbytes (8 blocks), valid settings would be 4,
8, 16, 32, 64, 128, etc.
If not specified, the stripe segment
size defaults to the same block size
used for the cache pages (4 Kbytes
or 16 Kbytes). The default cache
page size is 4 Kbytes.
on HP-UX
Option
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Unbinding a LUN will have the same impact on the host as removing a disk.
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On
Description
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Description
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Option
Description
-C <cntrlrID>
Change the state of the specified disk array controller (A or B) to
FAIL. The controller is failed by holding it in a reset state.
NOTE! Before failing a controller, you must transfer ownership of
all LUNs to the other controller. This command will fail if the
controller you attempting to fail still owns any LUNs. See
"Changing LUN Ownership" on page 316.
Change the state of the specified disk array controller (A or B) to
UNFAIL. This releases the controller form the reset state imposed
by the fail command. If the controller cannot be returned to its
operational state, it will remain in the FAIL state.
-Q <cntrlrID>
Quiesce the specified disk array controller (A or B). This option
causes the controller to stop responding to host I/Os.
-q <cntrlrID>
Unquiesce the specified disk array controller (A or B). This option
resumes I/O activity on the specified controller.
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Major event log for Subsystem 001100A0B8060166 at Wed Nov 29
17:38:27 2000
Sequence Number
= 14
Time Stamp
= Wed Nov 29 17:38:19 2000
Event Type
= Global Hot Spare Not Large Enough (224F)
Event Category
= Notification
Component Type
= Disk
Enclosure
= 5
Slot (0-based)
= 3
Event Priority
= Informational
7KHIROORZLQJLVDVDPSOHRIDQ$V\QFKURQRXV(YHQW/RJHQWU\
Controller log sense for Subsystem 001100A0B8060166 at Mon Dec
12:51:34 2000
Controller Time Stamp = 032307 083318
FRU Code
= 0x08
FRU Code Qualifier
= 0x8142
Sense Key
= 0x06
Additional Sense Code = 0x3F
Add Sense Code Qual
= 0xC7
Decoded Field Replaceable Unit Information:
FRU Group
= Sub-Enclosure Group
FRU ID Setting
= 1
FRU Type
= Power Supply
FRU State
= Failed
Decoded SCSI Sense:
Non-media Component Failure
Reporting LUN
= 0
4
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Note
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Note
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7DEOH &RPPDQG2SWLRQVIRU'RZQORDGLQJ)LUPZDUH Option
Description
-D all
Download firmware to all disks on the disk array.
-D channel:ID, channel:ID,...
Download firmware to the specified disks on the disk
array. A disk is identified by channel and SCSI ID.
Multiple disks can be specified.
-C all
Download firmware to both disk array controllers.
-C <cntrlrID>
Download firmware to the specified disk array controller
(A or B).
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Option
Description
-S all
Download firmware to all disk system BCC modules on
the disk array.
-S channel, channel,...
Download firmware to the specified disk system BCC
modules. A disk system is identified by the channel it is
connected to (1-6). Multiple disk system can be specified.
Firmware is downloaded to both BCC modules in the disk
system.
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File Name
Firmware Release
Description
filename.bwd
All
bootware code
filename.apd
All
appware code
filename.dl
All
NVSRAM code
filename.dlp
HP03and later
Package firmware files. The appware and
bootware are combined in a single package
file, and the NVSRAM is included in a
separate package file.
filename.frm
HP03and later
Wrapped file format used with STM.
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File Name
Checksum
File size
FW_04000315_04000301.dlp
2141240145
3780276
NV4766HPX859008.dlp
987773005
1019
04000301.bwd
4091239659
1048704
04000315.apd
1475738441
2731336
NV4766HPX859008.dl
3183111539
959
FW_04000315_04000301.dlp.frm
2657769478
3781364
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3231437156
2107
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Bootware Version
Firmware Version
HP Revision
(NVSRAM)
HP01
03.01.00.02
03.01.01.08
HP01
HP03
03.01.03.02
03.01.03.03
HP03
HP10
04.00.03.01
04.00.03.11
HP10
HP11
04.00.03.01
04.00.03.15
HP11
on HP-UX
Firmware Revision
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Enhancement
Description
RAID 0
RAID 0 provides improved performance but without data protection.
RAID 0 provides no data redundancy and should only be used for
non-critical data. The loss of a single disk in a RAID 0 LUN causes
the loss of all data in the LUN.
Major event logging
Provides greater depth of information on disk array events. This
information can improve efficiency when isolating problems. Major
event logging logs more types of events than standard logging used
on earlier versions of firmware. Major event logging is enabled using
the UTM. For more information, see "Managing the Universal
Transport Mechanism (UTM)" on page 322.
Performance data gathering
and viewing
Performance data can be gathered and analyzed to determine if the
disk array configuration settings can be tuned to achieve better
performance. Because of the complexity involved in interpreting the
data, customers should not perform this task. For more information,
see "Gathering Performance Data" on page 329.
-force option added to amutil The -force option formats the disk array even if there are LUNs on it.
syswipe command
For more information, see "Reformatting the Disk Array Media" on
page 331.
-rr option added to amutil
command
The -rr option changes the status of a disk drive to REPLACED. For
more information, see "Changing Disk State" on page 336.
amlog -t -mel option added
The -mel option displays major event log contents. For more
information, see "Viewing Disk Array Logs" on page 341.
8SJUDGLQJ&RQWUROOHU)LUPZDUH
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Starting the firmware update.
The download will take up to 2 minutes for each controller.
Downloading code to controller A...
Waiting for controller to reset...
Downloading code to controller B...
----- ARRAY CONTROLLER REVISION INFORMATION ----Controller HPRev Firmware Bootware
Ctrlr A
HP03 04000315 04000301 )LUPZDUHYHUVLRQZLOOQRWFKDQJH
Ctrlr B
HP03 04000315 04000301
XQWLOWKH1965$0LVGRZQORDGHG
Controller Firmware update complete.
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Note
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Starting the firmware update.
The download will take up to 2 minutes for each controller.
Downloading code to controller A...
Downloading code to controller B...
----- ARRAY CONTROLLER REVISION INFORMATION ----Controller HPRev Firmware Bootware
Ctrlr A
HP11 04000315 04000301 )LUPZDUHYHUVLRQLVQRZ+3
Ctrlr B
HP11 04000315 04000301
Controller Firmware update complete.
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--- ARRAY CONTROLLER
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Ctrlr A
HP11
Ctrlr B
HP11
Revision Information --Firmware Bootware
04000311 04000301
04000311 04000301
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Note
Can I use ACS to create the controller firmware configuration I need?
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Note
When is the NVSRAM information on the disks overwritten by the
NVSRAM settings on the controller?
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Managing the Disk Array Using STM
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STM Tool
Action
xstm, mstm
Select: Tools > Information Tool > Run
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STM Tool
Action
xstm, mstm
Select: Tools > Expert Tool > Run
Select: Utilities > Bind LUN
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STM Tool
Action
xstm, mstm
Select: Utilities > Unbind LUN
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STM Tool
Action
xstm, mstm
Select: Utilities > Hot Spares > Create
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STM Tool
Action
xstm, mstm
Select: Utilities > Hot Spares > Delete
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STM Tool
Action
xstm, mstm
Select: Utilities > Flash Component Lights > Drive
or
Utilities > Flash Component Lights > LUN
or
Utilities > Flash Component Lights > Disk Enclosure
or
Utilities > Flash Component Lights > Array
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Status Conditions and Sense Code Information
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Definition/Action
AM60: OPTIMAL
STM: OPTIMAL
The LUN is operating normally.
No action is required.
AM60: OPTIMAL--PARITY SCAN
IN PROGRESS
STM: OPTIMAL
A parity scan is in progress on the disk array.
AM60: OPTIMAL-REDUNDANCY
RE-INITIALIZATION PENDING OR
IN PROGRESS
STM: OPTIMAL
A background parity sync operation is in progress on this
LUN.
No action is required. The LUN can be used immediately.
AM60: DEGRADED--WAITING
FOR REPAIR ACTION
STM: DEGRADED - 1
A disk has failed and there is no hot spare to perform a
rebuild.
Replace the failed disk or add a hot spare.
AM60: DEGRADED--REPLACED
DISK BEING FORMATTED
STM: DEGRADED - 65
A disk has been replaced and is being formatted prior to
starting a rebuild on this LUN.
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Status
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Status
Definition/Action
AM60: DEGRADED--REPLACED
DISK BEING REBUILT
STM: DEGRADED - 2
A rebuild is in progress on the LUN.
AM60: DEAD--MORE DISK
FAILURES THAN REDUNDANT
DISKS
STM: UNAVAILABLE - 4
Multiple, simultaneous disk failures have occurred on the
LUN, causing data to be inaccessible. On a RAID 5 LUN,
losing more than one disk will cause this status. On a RAID
1 or 0/1 LUN, you must lose both disks of a mirrored pair
before this status will occur.
Replace the failed disks.
AM60: DEAD--FORMAT IN
PROGRESS
STM: BINDING
A formatting operation (writing zeros) is in progress on a
DEAD LUN. This occurs while the LUN is being bound.
AM60: UNDEFINED
STM: DEGRADED - 83 OR
UNAVAILABLE - 83
This state indicates a drive failure during a LUN binding
process. If a hot spare has been designated, the LUN state
should transition to Optimal once the LUN binding is
complete. If no hot spare is in place, the LUN state should
transition to Degraded--Waiting for Repair Action
(Degraded--1), once the binding is complete.
AM60: DEAD--CREATION IN
PROGRESS
A formatting operation has been queued for this LUN, but
has not started yet.
AM60: DEAD--WRONG DISK
REMOVED OR REPLACED
The wrong disk was removed from a degraded LUN.
Reinstall the disk.
AM60: INACCESSIBLE:POSSIBLY The special device files are not installed on the LUN.
NO DEVICE FILE
Run insf -e on the LUN.
AM60: UNDEFINED
STM: UNAVAILABLE - xxx
The LUN is in an unknown state.
Contact your service representative.
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Definition/Action
AM60: OPTIMAL
STM: OPTIMAL (OPT)
The disk is operating normally.
AM60: NON-EXISTENT
STM: No Disk (NIN)
The disk array controller has no knowledge of a disk in this
slot. This may be caused by no disk being installed, or a disk
that never responds to a SCSI command from the controller.
AM60: UNASSIGNED
STM: OPTIMAL (OPT)
The disk is a member of the unassigned disk group. It is
available for use in a LUN or as a hot spare.
AM60: FAILED--CAUSE
UNKNOWN
STM: FLT - 3
The disk has failed due to an unknown condition.
Replace the disk.
AM60: REPLACED
STM: OFF - 4
The disk has been replaced. The disk will maintain this status
until the original data has been rebuilt or copied to the disk.
AM60: WRONG DRIVE
REMOVED OR REPLACED
STM: FLT - 9
The wrong disk was removed or replaced from a degraded
LUN. The new disk gets this status.
Reinstall the original disk.
AM60: OFFLINE-INTERNALLY MARKED OUT
OF SERVICE
STM: OFF - 11
A disk has been installed that was part of another LUN,
possibly in another disk array. The disk array attempts to
recreate the original LUN, but because some of the disk are
missing, the disk is marked OFFLINE. The newly created LUN
will also be assigned a status of DEAD.
Unbind the LUN the disk array has created. This will return the
disk to UNASSIGNED status.
AM60: NON-SUPPORTED
CHANNEL
STM: FLT - 17
The command issued specified an invalid channel.
Retry the command using the proper channel.
on HP-UX
Status
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Status
Definition/Action
AM60: READ FAILED
STM: FLT - 19
The disk array could not read from the disk.
Replace the failed disk.
AM60: WRONG BLOCK SIZE
STM: OFF - 22
The disk uses an incompatible block size (not 512 bytes).
Replace with a supported disk.
AM60: DISK LOCKED OUT
STM: UNSUPP
The disk is not supported.
Install a supported disk.
AM60: NON-SUPPORTED ID
STM: FLT - 33
The command made a request using an unsupported ID.
Retry the command with the proper parameters.
AM60: NO RESPONSE OR
DEFINED GLOBAL HOT
SPARE--DRIVE IS MISSING
STM: FLT - 35
The disk is not responding. It may have failed or been
removed.
Replace or reinstall the disk.
AM60: CAPACITY LESS
THAN MINIMUM
STM: OFF - 38
A disk was replaced by a disk with lower capacity.
Install disk with the proper capacity.
The disk is unsupported.
Install a supported disk.
AM60: NON-SUPPORTED
CHANNEL & ID
STM: FLT - 49
The command made a request to an unsupported channel
and ID.
Retry the command using the proper channel & ID.
AM60: FORMAT OR
RECONSTRUCT FAILED
STM: FLT - 51
The disk failed while being formatted or rebuilt.
Replace the disk.
AM60: WRITE FAILED
STM: FLT - 67
The disk array could not write to the disk.
Replace the failed disk.
AM60: UNDEFINED
STM: FLT - xxx
The disk is an unknown state.
AM60: FAILED VIA MODE
SELECT
STM: FLT - 83
The disk was failed using a host-initiated command.
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Status
Description
AM60: Good
STM: Optimal
The component is operating normally.
AM60: Non-critical
STM: Fault - 3
A component or condition such as temperature or voltage
has exceeded warning limits.
Although immediate action is not required, the cause of
the non-critical status should be investigated and
corrected if necessary.
A component has failed or a condition such as
temperature or voltage has exceeded critical limits.
Immediate action is required.
AM60: Not Installed
STM: Not Present
The component is not installed.
AM60: Unknown
STM: Fault - 0
The status of the component cannot be determined.
on HP-UX
AM60: Critical
STM: Fault - 2
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FRU Code Value
Group Description
0x01
Host Channel Group - comprises the host SCSI bus, its SCSI interface
chip, and all initiators and other targets connected to the bus.
0x02
Controller Drive Interface Group - comprises the SCSI interface chips on
the controller which connect to the drive buses.
0x03
Controller Buffer Group - comprises the controller logic used to
implement the on-board data buffer.
0x04
Controller Array ASIC Group - comprises the ASICs on the controller
associated with the array functions.
0x05
Controller Other Group - comprises all controller related hardware not
associated with another group.
0x06
Controller Enclosure Group - comprises components that are monitored
by the array controller, such as power supplies, fans, thermal sensors,
and AC power monitors. See "Controller Enclosure Group FRU Code
Qualifier" on page 368 for information on identifying component and
status.
0x07
Subsystem Configuration Group - comprises subsystem components
that are configurable by the user, on which the array controller will display
information (such as faults).
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FRU Code Value
Group Description
0x08
Disk Enclosure Group - comprises attached disk enclosures. This group
includes the power supplies, environmental monitor, and other
components in the disk enclosure. See "Disk Enclosure Group FRU
Code Qualifier" on page 370 for information on identifying component
and status.
0x09-0x0F
Reserved
0x10-0xFF
Drive Groups - comprises a drive (embedded controller, drive electronics,
and Head Disk Assembly), its power supply, and the SCSI cable that
connects it to the controller; or supporting sub-enclosure environmental
electronics. The FRU code designates the channel ID in the most
significant nibble and the SCSI ID of the drive in the least significant
nibble.
NOTE: Channel ID 0 is not used because a failure of drive ID 0 on this
channel would cause an FRU code of 0x00, which the SCSI-2 standard
defines as no specific unit has been identified to have failed or that the
data is not available.
on HP-UX
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Status & Component ID Byte
FRU Code Qualifier:
7
Bit
Field
6
0
x
5
n
n
4
Component Status
Component Status
Value
Status
0
Optimal
1
Warning
2
Failed
3
Missing
n
n
3
2
Component ID
1
0
Component ID
Value
Component
0
Unspecified
1
Device
2
Power Supply
3
Cooling Element
4
Temperature Sensors
6
Audible Alarm
7
Environmental Services Electronics
8
Controller Electronics
9
Nonvolatile Cache
B
Uninterruptible Power Supply
0x0C - 0x13
Reserved
0x14
SCSI Target Port
0x15
SCSI Initiator Port
on HP-UX
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Status & Component ID Byte
Disk Enclosure ID Byte
(See Controller Enclosure
group for values)
FRU Code Qualifier:
7
Bit
Field
0
6
TIE
x
n
5
n
n
4
n
3
Reserved
2
1
0
Disk Enclosure ID
TIE Value
Disk Enclosure ID
0
When TIE (Tray Identifier Enable) is set to 0, the Disk Enclosure ID field indicates
both the channel and enclosure as follows:
Channel
Channel
Channel
Channel
Channel
1
1
2
3
4
5
Enclosure #1
0x01
0x02
0x03
0x04
0x05
Enclosure #2
0x06
0x07
0x08
0x09
0x0A
When TIE is set to 1, the Disk Enclosure ID field value corresponds to the
enclosure (tray) ID set on the disk enclosure.
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Additional
Sense
Code
Additional
Sense Code
Qualifier
Interpretation
00
00
No Additional Sense Information
The controller has no sense data available for the requesting
host and addressed logical unit combination.
04
01
Logical Unit is in the Process of Becoming Ready
The controller is executing its initialization functions on the
addressed logical unit. This includes drive spinup and validation
of the drive/ logical unit configuration information.
04
02
Logical Unit Not Ready, Initializing Command Required
04
04
Logical Unit Not Ready, Format In Progress
The controller previously received a Format Unit command
from an initiator, and is in the process of executing that command.
04
81
Storage Module Firmware Incompatible - Manual Code Synchronization Required
04
A1
Quiescence Is In Progress or Has Been Achieved
on HP-UX
The controller is configured to wait for a Start Stop Unit command before spinning up the drives, but the command has not
yet been received.
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Additional
Sense
Code
Additional
Sense Code
Qualifier
0C
00
Interpretation
If the accompanying sense key = 4, error is interrupted as
follows:
Unrecovered Write Error
Data could not be written to media due to an unrecoverable
RAM, battery or drive error.
If the accompanying sense key = 6, error is interrupted as
follows:
Caching Disabled
Data caching has been disabled due to loss of mirroring capability or low battery capacity.
0C
01
Write Error Recovered with Auto Reallocation
The controller recovered a write operation to a drive and no further action is required by the host. Auto reallocation may not
have been used, but this is the only standard ASC/ ASCQ that
tells the initiator that no further actions are required by the
driver.
0C
80
Unrecovered Write Error Due to Non-Volatile Cache Failure
The subsystem Non-Volatile cache memory recovery mechanisms failed after a power cycle or reset. This is possibly due to
some combination of battery failure, alternate controller failure
or foreign controller.
User data may have been lost.
0C
81
Deferred Unrecoverable Error Due to Memory Failure
Recovery from a Data Cache error was unsuccessful.
User data may have been lost.
Additional
Sense
Code
Additional
Sense Code
Qualifier
Interpretation
11
00
Unrecovered Read Error
An unrecovered read operation to a drive occurred and the controller has no redundancy to recover the error (RAID 0,
degraded RAID 1, degraded mode RAID 3, or degraded RAID
5).
11
8A
Miscorrected Data Error - Due to Failed Drive Read
A media error has occurred on a read operation during a reconfiguration operation,
User data for the LBA indicated has been lost.
18
02
Recovered Data - Data Auto Reallocated
1A
00
Parameter List Length Error
A command was received by the controller that contained a
parameter list and the list length in the CDB was less than the
length necessary to transfer the data for the command.
20
00
Invalid Command Operation Code
The controller received a command from the initiator that it
does not support.
on HP-UX
The controller recovered a read operation to a drive and no further action is required by the host. Auto reallocation may not
have been used, but this is the only standard ASC/ ASCQ that
tells the initiator that no further actions are required by the
driver.
Additional
Sense
Code
Additional
Sense Code
Qualifier
Interpretation
21
00
Logical Block Address Out of Range
The controller received a command that requested an operation
at a logical block address beyond the capacity of the logical
unit. This error could be in response to a request with an illegal
starting address or a request that started at a valid logical block
address and the number of blocks requested extended beyond
the logical unit capacity.
24
00
Invalid Field in CDB
The controller received a command from the initiator with an
unsupported value in one of the fields in the command block.
25
00
Logical Unit Not Supported
The addressed logical unit is currently unconfigured. An Add
LUN operation in the Logical Array Mode Page must be executed to define the logical unit before it is accessible.
26
00
Invalid Field in Parameter List
The controller received a command with a parameter list that
contained an error. Typical errors that return this code are
unsupported mode pages, attempts to change an unchangeable mode parameter, or attempts to set a changeable mode
parameter to an unsupported value.
28
00
Not Ready to Ready Transition
The controller has completed its initialization operations on the
logical unit and it is now ready for access.
29
00
Power On, Reset, or Bus Device Reset Occurred
The controller has detected one of the above conditions.
Additional
Sense
Code
Additional
Sense Code
Qualifier
Interpretation
29
04
Device Internal Reset
The controller has reset itself due to an internal error condition.
29
81
Default Configuration has been Created
The controller has completed the process of creating a default
logical unit. There is now an accessible logical unit that did not
exist previously. The host should execute its device scan to find
the new logical unit.
29
82
Controller Firmware Changed Through Auto Code Synchronization
The controller firmware has been changed through the Auto
Code Synchronization (ACS) process.
2A
01
Mode Parameters Changed
2A
02
Log Parameters Changed
The controller received a request from another initiator to
change the log parameters for the addressed logical unit. This
error notifies the current initiator that the change occurred. This
error is returned when a Log Select command is issued to clear
the AEN log entries.
on HP-UX
The controller received a request from another initiator to
change the mode parameters for the addressed logical unit.
This error notifies the current initiator that the change occurred.
This error may also be reported in the event that Mode Select
parameters changed as a result of a cache synchronization
error during the processing of the most recent Mode Select
request.
Additional
Sense
Code
Additional
Sense Code
Qualifier
Interpretation
2F
00
Commands Cleared by Another Initiator
The controller received a Clear Queue message from another
initiator. This error is to notify the current initiator that the controller cleared the current initiators commands if it had any outstanding.
31
01
Format Command Failed
A Format Unit command issued to a drive returned an unrecoverable error.
32
00
Out of Alternates
A Re-assign Blocks command to a d rive failed.
3F
01
Drive micro-code changed
3F
0E
Reported LUN’s data has changed.
Previously LUN data reported via a Report LUNs command has
changed (due to LUN creation/deletion or controller hot swap)
Additional
Sense
Code
Additional
Sense Code
Qualifier
Interpretation
3F
8N
Drive No Longer Usable.
The controller has set a drive to a state that prohibits use of the
drive. The value of N in the ASCQ indicates the reason why the
drive cannot be used.
3F
98
Drive Marked Offline Due to Internal Recovery Procedure
An error has occurred during interrupted write processing causing the LUN to transition to the DEAD state. Drives in the drive
group that did not experience the read error will transition to the
Offline state (0x0B) and log this error.
on HP-UX
0 - The controller set the drive state to "Failed - Write failure"
1 - Not used
2 - The controller set the drive state to "Failed" because it was
unable to make the drive usable after replacement. A format or
reconstruction error occurred.
3 - Not used
4 - Not used
5 - The controller set the drive state to "Failed - No response"
6 - The controller set the drive state to "Failed - Format failure"
7 - The controller set the drive state to "User failed via Mode
Select"
8 - Not used
9 - The controller set the drive state to "Wrong drive removed/
replaced"
A - Not used
B - The controller set the drive state to "Drive capacity < minimum"
C - The controller set the drive state to "Drive has wrong block
size"
D - The controller set the drive state to "Failed - Controller storage failure"
E - Drive failed due to reconstruction failure at Start of Day
(SOD)
Additional
Sense
Code
Additional
Sense Code
Qualifier
3F
BD
The controller has detected a drive with Mode Select parameters that are not recommended or which could not be changed.
Currently this indicates the QErr bit is set incorrectly on the
drive specified in the FRU field of the Request Sense data.
3F
C3
The controller had detected a failed drive side channel specified
in the FRU Qualifier field.
3F
C7
Non-media Component Failure
Interpretation
The controller has detected the failure of a subsystem component other than a disk or controller. The FRU codes and qualifiers indicate the faulty component.
3F
C8
AC Power Fail
The Uninterruptible Power Source has indicated that AC power
is no longer present and the UPS has switched to standby
power.
3F
C9
Standby Power Depletion Imminent
The UPS has indicated that its standby power source is nearing
depletion. The host should take actions to stop IO activity to the
controller.
3F
CA
Standby Power Source Not at Full Capability
The UPS has indicated that its standby power source is not at
full capacity.
3F
CB
AC Power Has Been Restored
The UPS has indicated that AC power is now being used to
supply power to the controller.
Additional
Sense
Code
Additional
Sense Code
Qualifier
Interpretation
3F
D0
Write Back Cache Battery Has Been Discharged
The controller’s battery management has indicated that the
cache battery has been discharged.
3F
D1
Write Back Cache Battery Charge Has Completed
The controller’s battery management has indicated that the
cache battery is operational.
3F
D8
Cache Battery Life Expiration
The cache battery has reached the specified expiration age.
3F
D9
Cache Battery Life Expiration Warning
The cache battery is within the specified number of weeks of
failing.
3F
E0
Logical Unit Failure
3F
EB
LUN marked DEAD due to Media Error Failure during SOD
An error has occurred during interrupted write processing causing the LUN to transition to the DEAD state
on HP-UX
The controller has placed the logical unit in a "dead" state. User
data and/ or parity can no longer be maintained to ensure availability. The most likely cause is the failure of a single drive in
non-redundant configurations or a second drive in a configuration protected by one drive. The data on the logical unit is no
longer accessible.
Additional
Sense
Code
Additional
Sense Code
Qualifier
Interpretation
40
NN
Diagnostic Failure on Component NN (0x80 - 0xFF)
The controller has detected the failure of an internal controller
component. This failure may have been detected during operation as well as during an on-board diagnostic routine. The values of NN supported in this release of the software are listed
below.
80 - Processor RAM
81 - RAID Buffer
82 - NVSRAM
83 - RAID Parity Assist (RPA) chip or cache holdup battery
84 - Battery Backed NVSRAM or Clock Failure
91 - Diagnostic Self Test failed non-data transfer components
test
92 - Diagnostic SelfTest failed data transfer components test
93 - Diagnostic SelfTest failed drive Read/ Write Buffer data
turnaround test
94 - Diagnostic Self Test failed drive Inquiry access test
95 - Diagnostic Self Test failed drive Read/ Write data turnaround test
96 - Diagnostic Self Test failed drive Self Test
43
00
Message Error
The controller attempted to send a message to the host, but the
host responded with a Reject message.
Additional
Sense
Code
Additional
Sense Code
Qualifier
Interpretation
44
00
Internal Target Failure
The controller has detected a hardware or software condition
that does not allow the requested command to be completed.
If the accompanying sense key is 0x04:
Indicates a hardware failure. The controller has detected what it
believes is a fatal hardware or software failure and it is unlikely
that a retry would be successful.
If the accompanying sense key is 0x0B:
Indicates an aborted command. The controller has detected
what it believes is a temporary software failure that is likely to
be recovered if retried.
45
00
Selection Time-out on a Destination Bus
A drive did not respond to selection within a selection time-out
period.
00
SCSI Parity Error
The controller detected a parity error on the host SCSI bus or
one of the drive SCSI buses.
48
00
Initiator Detected Error Message Received
The controller received an Initiator Detected Error Message
from the host during the operation.
49
00
Invalid Message Error
The controller received a message from the host that is not supported or was out of context when received.
on HP-UX
47
Additional
Sense
Code
Additional
Sense Code
Qualifier
Interpretation
49
80
Drive Reported Reservation Conflict
A drive returned a status of reservation conflict.
4B
00
Data Phase Error
The controller encountered an error while transferring data to/
from the initiator or to/ from one of the drives.
4E
00
Overlapped Commands Attempted
The controller received a tagged command while it had an
untagged command pending from the same initiator or it
received an untagged command while it had a tagged command(s) pending from the same initiator.
5D
80
Disk SMART Event (Self-Monitoring Analysis and Reporting
Technology)
80
02
Bad ASC code detected by Error/ Event Logger
80
03
Error occurred during data transfer from SRM host.
84
00
Operation Not Allowed With the Logical Unit in its Current State
The requested command or Mode Select operation is not
allowed with the logical unit in the state indicated in byte 76 of
the sense data. Examples would be an attempt to read or write
a "dead" logical unit or an attempt to verify or repair parity on a
"degraded" logical unit.
84
06
LUN Awaiting Format
A mode select has been done to create a LUN but the LUN has
not been formatted.
Additional
Sense
Code
Additional
Sense Code
Qualifier
Interpretation
85
01
Drive IO Request Aborted
IO Issued to Failed or Missing drive due to recently failed
removed drive. This error can occur as a result of I/Os in
progress at the time of a failed or removed drive.
87
00
Microcode Download Error
The controller detected an error while downloading microcode
and storing it in non-volatile memory.
08
Incompatible Board Type For The Code Downloaded
87
0C
Download failed due to UTM LUN number conflict
87
0E
Controller Configuration Definition Inconsistent with Alternate
Controller
88
0A
Subsystem Monitor NVSRAM values configured incorrectly.
8A
00
Illegal Command for Drive Access
The initiator attempted to pass a command through to a drive
that is not allowed. The command could have been sent in
pass-thru mode or by attempting to download drive microcode.
8A
01
Illegal Command for the Current RAID Level
The controller received a command that cannot be executed on
the logical unit due to its RAID level configuration. Examples
are parity verify or repair operations on a RAID 0 logical unit.
8A
10
Illegal Request- Controller Unable to Perform Reconfiguration
as Requested
The user requested a legal reconfiguration but the controller is
unable to execute the request due to resource limitations.
on HP-UX
87
Additional
Sense
Code
Additional
Sense Code
Qualifier
Interpretation
8B
02
Quiescence Is In Progress or Has Been Achieved
8B
03
Quiescence Could Not Be Achieved Within the Quiescence
Timeout Period
8B
04
Quiescence Is Not Allowed
8E
01
A Parity/ Data Mismatch was Detected
The controller detected inconsistent parity/data during a parity
verification.
91
00
General Mode Select Error
An error was encountered while processing a Mode Select
command.
91
03
Illegal Operation for Current Drive State
A drive operation was requested through a Mode Select that
cannot be executed due to the state of the drive. An example
would be a Delete Drive when the drive is part of a LUN.
91
09
Illegal Operation with Multiple SubLUNs Defined
An operation was requested that cannot be executed when
multiple SubLUNs are defined on the drive.
91
33
Illegal Operation for Controller State
The requested Mode Select operation could not be completed
due to the current state of the controller.
Additional
Sense
Code
Additional
Sense Code
Qualifier
Interpretation
91
36
Command Lock Violation
The controller received a Write Buffer Download Microcode,
Send Diagnostic, or Mode Select command, but only one such
command is allowed at a time and there was another such command active.
91
3B
Improper Volume Definition for Auto-Volume Transfer mode AVT is disabled.
Controller will operate in normal redundant controller mode
without performing Auto-Volume transfers.
91
50
Illegal Operation For Drive Group State
An operation was requested that cannot be executed due to the
current state of the Drive Group.
91
51
Illegal Reconfiguration Request - Legacy Constraint
91
53
Illegal Reconfiguration Request - System Resource Constraint
Command could not be completed due to resource limitations
of the controller
94
01
Invalid Request Due to Current Logical Unit Ownership
95
01
Extended Drive Insertion/Removal Signal
The controller has detected the drive insertion/removal signal
permanently active.
on HP-UX
Command could not be completed due to Legacy configuration
or definition constraints
Additional
Sense
Code
Additional
Sense Code
Qualifier
95
02
Interpretation
Controller Removal/Replacement Detected or Alternate Controller Released from Reset
The controller detected the activation of the signal/signals used
to indicate that the alternate controller has been removed or
replaced.
98
01
The controller has determined that there are multiple sub-enclosures with the same ID value selected.
98
02
Sub-enclosure with redundant ESMs specifying different Tray
levels.
98
03
Sub-enclosure ESMs have different firmware levels
A0
00
Write Back Caching Could Not Be Enabled
The controller could not perform write back caching due to a
battery failure or discharge, Two Minute Warning signal from
the UPS, or an ICON failure.
A1
00
Write Back Caching Could Not Be Enabled - RDAC Cache Size
Mismatch
The controller could not perform write back caching due to the
cache sizes of the two controllers in the RDAC pair not matching.
A4
00
Global Hot Spare Size Insufficient for All Drives in Subsystem.
A defined Global Hot Spare is not large enough to cover all of
the drives present in the subsystem. Failure of a drive larger
than the Global Hot Spare will not be covered by the Global Hot
Spare drive.
Additional
Sense
Code
Additional
Sense Code
Qualifier
Interpretation
A6
00
Recovered processor memory failure
The controller has detected and corrected a recoverable error
in processor memory.
A7
00
Recovered data buffer memory error
The controller has detected and corrected a recoverable error
in the data buffer memory.
Sense bytes 34-36 will contain the count of errors encountered
and recovered
C0
00
The Inter-controller Communications Have Failed
The controller has detected the failure of the communications
link between redundant controllers.
D0
06
Drive IO Time-out
D1
0A
Drive Reported Busy Status
A drive returned a busy status in response to a command.
E0
XX
Destination Channel Error
XX = 00 through 07 indicates the Sense Key returned by the
drive after a check condition status
XX = 10 indicates that a bus level error occurred
on HP-UX
The controller destination IO timer expired while waiting for a
drive command to complete.
Additional
Sense
Code
Additional
Sense Code
Qualifier
Interpretation
E0
20/21
Fibre Channel Destination Channel Error
ASCQ = 20: Indicates redundant path is not available to
devices
ASCQ = 21: Indicates destination drive channels are connected
to each other
Sense byte 26 will contain the Tray ID
Sense byte 27 will contain the Channel ID
Major Event Log Entries
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Event
Number
Priority
Category
Component
0x1001
Channel Failure: Logged when the
parallel SCSI destination driver detects
a channel failure
Informational
(0x0)
Failure
(0x2)
Chip (0XC)
0x1007
Memory Allocation Failed: Logged
when memory allocation failed
Informational
(0x0)
Error (0x1)
Controller
(0x8)
0x1009
Memory Parity Error: Logged when a
memory parity error is detected by the
destination driver
Informational
(0x0)
Error (0x1)
Controller
(0x8)
0x100A
Disk Check Condition: The driver
was unable to recover the specified
device. Returned a check condition to
the driver and driver retries have been
exhausted
Informational
(0x0)
Error (0x1)
Drive (0x1)
0x100B
Destination SOD Error: Logged when
the destination driver can’t complete
SOD initialization successfully
Informational
(0x0)
Error (0x1)
Controller
(0x8)
0x100E
Unexpected Interrupt: Logged due to
an unexpected interrupt with no active
device on chip
Informational
(0x0)
Error (0x1)
Controller
(0x8)
0x100F
Bus Parity Error: Logged when a Bus
Parity error is detected by the
destination driver
Informational
(0x0)
Error (0x1)
Controller
(0x8)
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on HP-UX
Event Description
0x1010
Disk SMART Event: The logged
device generated a PFA condition
Informational
(0x0)
Error (0x1)
Drive (0x1)
0x1012
Destination Driver Unrecovered
Error: Logged when the destination
driver has an unrecovered error from
the drive.
Informational
(0x0)
Error (0x1)
Controller
(0x8)
0x1013
Destination Diagnostic Failure:
Logged when destination driver level 0
diagnostics failed for the specified
channel
Informational
(0x0)
Error (0x1)
Controller
(0x8)
0x1014
Reassign Block Due to Write
Failure: Logged when the destination
driver issues a reassign block to the
drive due to a write failure.
Informational
(0x0)
Error (0x1)
Controller
(0x8)
0x1015
Bad Mode Select Parameters:
Logged when the controller has
detected a drive with Mode Select
parameters that are not recommended
or which could not be changed.
Informational
(0x0)
Error (0x1)
Controller
(0x8)
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6&6,6RXUFH'ULYHU(YHQWV
Event
Number
Priority
Category
Component
0x1101
SCSI Chip Exception Condition:
Logged when the SRC driver detects
an exception condition from the SCSI
chip
Informational
(0x0)
Error (0x1)
Controller
(0x8)
0x1102
Host SCSI Bus Reset: Logged when
the source SCSI driver asserts the
RESET signal on the host SCSI bus.
This is usually done as a response to
have a host bus reset propagated to it
by the alternate controller in a cluster
environment.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x1103
Host SCSI Bus Reset Received:
Logged when a host bus reset was
received and the controller is going to
propagate it to the alternate controller
in a wolf pack environment. Log
entries for Host Bus Reset Received
and Host Bus Reset should always
appear in pairs in the system log.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x1104
Unknown Interrupt: Logged when
the source SCSI driver detects an
unknown interrupt
Informational
(0x0)
Error (0x1)
Controller
(0x8)
on HP-UX
Event Description
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Event
Number
Event Description
Priority
Category
Component
0x1201
LIP Reset Received: Logged when a
selective LIP reset is received.
Informational
(0x0)
Error (0x1)
Controller
(0x8)
0x1202
Target Reset Received: Logged
when a Target Reset if received.
Informational
(0x0)
Error (0x1)
Controller
(0x8)
0x1203
Third Party Logout Reset
Received: Logged when a Third
Party Logout with the Global Logout
bit set. This is treated as a Target
Reset by the controller.
Informational
(0x0)
Error (0x1)
Controller
(0x8)
0x1204
Internal Structure Initialization
Error: Logged when a controller is
unable to initialize an internal
structure.
Informational
(0x0)
Error (0x1)
Controller
(0x8)
0x1205
Internal General Error: Logged
when an internal error (e.g. unable to
obtain memory, unable to send frame)
occurs.
Informational
(0x0)
Error (0x1)
Controller
(0x8)
0x1206
Link Error Threshold: Logged when
Link Error count exceeds the
threshold value after the initial
notification.
Informational
(0x0)
Error (0x1)
Controller
(0x8)
0x1207
Link Error Threshold Critical:
Logged when Link Error count
exceeds the threshold the first time.
Critical (0x1)
Error (0x1)
Controller
(0x8)
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Event
Number
Priority
Category
Component
0x1500
HW or Internal Structure Init Error:
Logged when a controller is unable to
initialize hardware or an internal
structure.
Informational
(0x0)
Error (0x1)
Controller
(0x8)
0x1501
Device Reset Primitive Sent:
Logged when a device reset primitive
is sent
Informational
(0x0)
Error (0x1)
Controller
(0x8)
0x1502
Device Enable: Logged when a
device is enabled
Informational
(0x0)
Error (0x1)
Controller
(0x8)
0x1503
Device Bypass: Logged when a
device is bypassed
Informational
(0x0)
Error (0x1)
Controller
(0x8)
0x1504
Fibre Channel Port Reset: Logged
when a Fibre Channel port is reset
Informational
(0x0)
Error (0x1)
Controller
(0x8)
0x1505
Device Missing (Bad ALPA
Detected): Logged when a Bad ALPA
error is detected.
Informational
(0x0)
Error (0x1)
Controller
(0x8)
on HP-UX
Event Description
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Event
Number
Event Description
Priority
Category
Component
0x2001
Repair LUN Begin: Logged when a
repair operation is started for the
specified unit.
Informational
(0x0)
Notification
(0x4)
Volume (0xD)
0x2005
LUN Internally Failed: Logged when
the specified LUN is internally failed.
Informational
(0x0)
Failure
(0x2)
Volume (0xD)
0x200A
Data Parity Mismatch: Logged when
a data/parity mismatch is detected
during data scrubbing
Informational
(0x0)
Error (0x1)
Volume (0xD)
0x200F
Begin Synchronize Cache: Logged
when cache synchronization is begun
from an external (to VDD) source
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x2010
End Synchronize Cache: Logged
when cache synchronization for the
specified unit completes
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x2011
Flush Cache Begin: Logged when
an operation to flush cache for the
specified unit is begun
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x2012
Flush Cache End: Logged when an
operation to flush cache for the
specified unit has completed.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x2013
Cache Recovered at SOD or at
Change Owner: Logged when
unwritten data and parity is recovered
from cache at start-of-day or during a
forced change in LUN ownership
between the controllers.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x2014
VDD Error: Logged when VDD logs
an error.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
Uncompleted Write Detected in
NVSRAM: Logged at start-of-day
when uncompleted writes are
detected in NVSRAM
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x2016
Interrupted Writes Processed by
VDD: Logged when vdd processes
interrupted writes for the specified unit
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x2017
Interrupted Writes Logged by VDD:
Logged when VDD creates a list of
interrupted writes from the data/parity
checkpoint logs
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x2018
I/O Suspended--No Preallocated
Resources: Logged when an I/O is
suspended because of no
preallocated resources. This event is
logged once per resource.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x2019
I/O Elapsed Time Reached
Threshold: Logged if performance
monitoring is enabled and an I/Os
elapsed time equal to or exceeds the
threshold limit.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x201A
RAID 1 or RAID 5 VDD Restore
Begin: Logged at the beginning of a
RAID 1 or RAID 5 VDD restore
operation.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x201B
VDD Restore End: Logged at the
end of a restore operation
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x201C
RAID 1 or RAID 5 VDD Recover
Begin: Logged at the beginning of a
RAID 1 or RAID 5 VDD recover
operation.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x201D
VDD Recover End: Logged at the
end of a recover operation
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x201E
VDD Repair Begin: Logged at the
beginning of a repair operation
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
on HP-UX
0x2015
0x201F
VDD Repair End: Logged at the end
of a repair operation
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x2020
Piece Failed During Interrupted
Write: Logged when a piece is failed
during an interrupted write operation
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x2021
Vdisk Failed During Interrupted
Write: Logged when a virtual disk is
failed as part of a interrupted write
operation.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x2022
Media Scan (Scrub) Start: Logged
when scrubbing is started for the
specified unit.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x2023
Media Scan (Scrub) End: Logged
when scrubbing operations for the
specified unit have completed
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x2024
Media Scan (Scrub) Resume:
Logged when scrubbing operations
are resumed for the specified unit.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x2025
Rebuild Begin: Logged when
reconstruction operations are started
for the specified unit.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x2026
Rebuild End: Logged when
reconstruction operations for the
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x2027
Rebuild Resume: Logged when
reconstruction operations are
resumed for the specified unit.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x2028
Reconfiguration Begin: Logged
when reconfiguration operations are
started for the specified unit.
Informational
(0x0)
Notification
(0x4)
Volume (0xD)
0x2029
Reconfiguration End: Logged when
reconfiguration operations for the
Informational
(0x0)
Notification
(0x4)
Volume (0xD)
0x202A
Reconfiguration Resume: Logged
when reconfiguration operations are
resumed for the specified unit.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x202B
Parity Scan Begin: Logged when
parity scan operations are started for
the specified unit.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x202C
Parity Scan End: Logged when
parity scan operations for the
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x202D
Parity Scan Resume: Logged when
parity scan operations are resumed
for the specified unit.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x202E
Unrecoverable Read Error
Detected: Logged when an
Unrecoverable Read Error is detected
Critical
(0x1)
Notification
(0x4)
Controller
(0x8)
0x202F
Auto LUN Transfer End: Logged
when an auto lun transfer operation
has completed
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
on HP-UX
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Event
Number
Event Description
Priority
Category
Component
0x2101
Alternate Controller Late Check In:
Logged when the alternate controller
check in late
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x2102
Controller Cache Mirroring Not
Synchronized: The mirror is out of
sync with the alternate controllers
mirror.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x2106
Request to Update Cache Manager
DACSTORE: A request to update the
cache managers DACSTORE area
was received.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x2107
Request to Clear Cache Manager
DACSTORE: A request to clear the
cache managers DACSTORE area
was received.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x2109
Controller Hardware Cache Size
Mismatch: Write back cache could
not be enabled to due different cache
sizes of the controllers in the
subsystem. ASC/ASCQ value of
0xA1/0x00 is also logged with this
event.
Informational
(0x0)
Error (0x1)
Controller
(0x8)
0x210A
Caching Not Enabled or Internally
Disabled: Write back cache could not
be enabled or was internally disabled.
The ASC/ASCQ value of 0xA0/0x00
is also logged with this event.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
Cache Synchronize Failed: Cache
synchronization between the
controllers failed. The ASC/ASCQ
value of 0x2A/0x01 is also logged
with this event.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x210C
Cache Battery Failure: Cache
battery has failed. ASC/ASCQ of
0x0C/0x00 is also logged with this
event.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x210E
Cache Data Loss: Logged by cache
manager when cache blocks can’t be
successfully recovered. Companion
to an ASC/ASCQ status of
0x0C/0x81.
Informational
(0x0)
Error (0x1)
Controller
(0x8)
0x210F
Memory Parity Error Detected:
Logged when a memory parity error is
detected.
Informational
(0x0)
Error (0x1)
Controller
(0x8)
0x2110
Cache Memory Diagnostic Fail:
Logged when a persistent RPA
Memory Parity error is detected.
Informational
(0x0)
Failure
(0x2)
Controller
(0x8)
0x2112
Cache Battery Fully Charged:
Cache battery has transitioned to the
good state
Informational
(0x0)
Notification
(0x4)
Battery (0x9)
0x2113
Cache Battery Warning: Logged
when the cache battery is within the
specified number of weeks of failing.
The ASC/ASCQ value of 0x3F/0xD9
is also logged with this event.
Informational
(0x0)
Error (0x1)
Battery (0x9)
0x2114
Alt Controller Cache Battery Fully
Charged: The alternate controllers
cache battery has transitioned to the
good state.
Informational
(0x0)
Notification
(0x4)
Battery (0x9)
0x2116
Alternate Controller Cache Battery
Fail: The alternate controllers cache
battery has transitioned to the failed
state.
Informational
(0x0)
Failure
(0x2)
Battery (0x9)
on HP-UX
0x210B
0x2117
Controller Cache Manager Error
Cleared: On occasion CCM may log
an error prematurely and then clear it
later. For example errors may be
logged when the alternate controller
is removed from the subsystem. If the
controller is replaced before a write is
done CCM will cancel the errors
logged since the controller is replaced
and functioning normally.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x2118
Memory Parity ECC Error: Logged a
memory parity error occurs and
information on the error is available
Informational
(0x0)
Error (0x1)
Controller
(0x8)
0x2119
Recovered Data Buffer Memory
Error: Logged when the controller
has detected and corrected a
recoverable error in the data buffer
memory.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x211A
Cache Error Was Corrected:
Logged when the cache manager has
corrected using the alternate
controllers cache memory
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
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Event
Number
Priority
Category
Component
0x2202
LUN Added: Logged when a LUN is
added to the subsystem.
Informational
(0x0)
Notification
(0x4)
Volume (0xD)
0x2203
Volume Group or LUN Deleted:
Logged when the specified virtual disk
is deleted.
Informational
(0x0)
Notification
(0x4)
Volume (0xD)
0x2204
Resume I/O: Logged when
vdResumeIo is called for specified
device.
Informational
(0x0)
Notification
(0x4)
Volume (0xD)
0x2205
Source Disk of Copy Operation
Failed: Logged when the source drive
of a copy type operation fails.
Informational
(0x0)
Notification
(0x4)
Volume (0xD)
0x2206
Device Rebuild Complete: Logged
when CFG manager has completed
reconfiguring the specified device
successfully.
Informational
(0x0)
Notification
(0x4)
Volume (0xD)
0x2207
Copy to Device Complete: Logged
when the configuration manager has
completed the copy process to the
specified device.
Informational
(0x0)
Notification
(0x4)
Volume (0xD)
0x2208
Reconfiguration Setup: Logged by
the configuration manager when it
has set up the specified unit and
device number for reconfiguration and
is going to call VDD to start the
reconfiguration.
Informational
(0x0)
Notification
(0x4)
Volume (0xD)
0x2209
LUN Reconfiguration Complete:
Logged when the LUN has finished
reconfigure process the new LUN
state is in origin.
Informational
(0x0)
Notification
(0x4)
Volume (0xD)
on HP-UX
Event Description
0x220A
Copyback Start: Logged when copy
task is started
Informational
(0x0)
Notification
(0x4)
Volume (0xD)
0x220B
Copyback Restart: Logged when
copy task is restarted
Informational
(0x0)
Notification
(0x4)
Volume (0xD)
0x220C
Disk or LUN Failed on Interrupted
Write: Logged when the specified
device or LUN is failed during
interrupted write processing.
SK/ASC/ASCQ = 0x06/0x3F/0x8E will
be reported for the device that is
failed. SK/ASC/ASCQ =
0x06/0x3F/0xE0 will be reported for
each LUN that is goes dead.
Informational
(0x0)
Notification
(0x4)
Unknown
(0x0)
0x220E
Media Scan (Scrub) Start: Logged
when a scrub operation is started for
the specified unit
Informational
(0x0)
Notification
(0x4)
Unknown
(0x0)
0x220F
Media Scan (Scrub) Complete:
Logged when a scrub operation is
completed for the specified unit.
Informational
(0x0)
Notification
(0x4)
Unknown
(0x0)
0x2210
Restore Begin: Logged when cfg
manager begins a restore operation
on specified unit and device number.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x2211
Restore End: Logged when cfg
manager successfully completes a
restore operation. If an error occurred
during the restore this entry may not
appear.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x2212
Parity Scan Repair: Logged when
the configuration manager repairs the
parity of specified unit and device.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x2213
LUN Initialized with Zeroes: Logged
when zeros are written to the
specified LUN.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
One or More Sundry Disks Created:
Logged when configuration manager
creates 1 or more sundry drives.
Informational
(0x0)
Notification
(0x4)
Unknown
(0x0)
0x2215
UA/AEN Posted for Failed Disk:
Logged when configuration manager
posts a UA/AEN for a failed drive.
Informational
(0x0)
Notification
(0x4)
Unknown
(0x0)
0x2216
LUN Piece Out of Service (OOS):
Logged when the configuration
manager take a piece of the specified
LUN out of service
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x2217
LUN Piece Fail: Logged when a
piece of specified LUN is failed.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x2218
LUN Piece Fail During
Uncompleted Write: Logged when a
piece of specified LUN is failed during
uncompleted write processing
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x2219
LUN Piece Removed: Logged when
a piece of specified LUN has been
removed
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x221A
LUN Piece Replace: Logged when a
piece of specified LUN has been
replaced
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x221B
LUN Piece In Service: Logged when
the configuration manager places a
LUN piece in service.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x221C
Disk Group Offline: Logged when an
entire drive group is placed online the
first 16 devices of the drive group are
recorded in the data buffer.
Informational
(0x0)
Notification
(0x4)
Volume
Group (0xE)
0x221D
Disk Group Online: Logged when an
entire drive group is placed online.
Informational
(0x0)
Notification
(0x4)
Volume
Group (0xE)
0x221E
LUN Initialized: Logged when a LUN
has been created.
Informational
(0x0)
Notification
(0x4)
Volume (0xD)
on HP-UX
0x2214
0x221F
Immediate Availability LUN
Initialized: Logged when an
immediate availability LUN has been
initialized.
Informational
(0x0)
Notification
(0x4)
Volume (0xD)
0x2220
Global Hot Spare Added: Logged
when a drive is to the global hot spare
list
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x2221
Global Hot Spare Removed: Logged
when a drive is removed from the hot
spare list
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x2222
Change Unit Number: Logged when
a new rank has a duplicate unit
number as an existing LUN.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x2223
Duplicate Physical Device: Logged
when cfg mgr discovers a duplicate
data structure exists for two devices.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x2224
Device Reconstruction Start:
Logged when reconstruction is
started for the specified device
Informational
(0x0)
Notification
(0x4)
Volume (0xD)
0x2225
Device Reconstruction Restart:
Logged when reconstruction is
restarted for the specified device
Informational
(0x0)
Notification
(0x4)
Volume (0xD)
0x2226
Disk Spun Down: Logged when the
specified drive is spun down.
Informational
(0x0)
Notification
(0x4)
Unknown
(0x0)
0x2227
Set Device Operational: Logged
when the external interface routine is
called from the shell, by the format
command handler, or by the mode
select command handler.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x2228
Delete Disk: Logged when external
interface or cfgDriveDeleted is called.
This interface can be called from the
shell or mode select command
handler.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
Failed Disk Internally: Logged when
the configuration manager internally
fails the device.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x222A
Unassigned Disk Specified as
GHS: Logged when an unassigned
drive is specified as a global hot spare
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x222B
Disk Cold Replaced: Logged when
the configuration manager finds a
drive that has been cold replaced. i.e.
Replace when the controller &
subsystem were powered off.
Informational
(0x0)
Notification
(0x4)
Unknown
(0x0)
0x222C
Disk Unassigned: Logged when a
drive is to be marked unassigned,
also Logged if an unknown drive that
was part of a LUN is to be brought
online
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x222D
Fail Disk Function Called: Logged
when external interface or
cfgDriveFailed is called.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x222E
Mark Disk Removed: Logged when
a drive has is to be marked removed.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x222F
Mark Disk for Replace and Rebuild:
Logged when a notification is
received that a failed drive is to be
replaced and that data reconstruction
on this device should begin.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
on HP-UX
0x2229
0x2230
Configuration Manager Call to Fail
Disk: Logged when the configuration
manager state machine has been
called to fail the device. This is an
additional event that indicates the
configuration manager has
determined that processing has to be
done in order to fail the device.
Appearance of this entry depends on
the drives state previous state prior to
being failed.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x2231
Configuration Manager Mark Disk
Removed: Logged when the
configuration manager state machine
is going to mark a drive removed.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x2232
Disk Already Removed: Logged
when the configuration manager is
called to remove a drive that has
already been removed.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x2233
Unassigned Disk Marked as
Removed: Logged when an
unassigned drive has been marked as
removed by the configuration
manager.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x2234
Disk Removed Before Rebuild
Completed: Logged when a drive
has been removed that hasn’t finished
reconstruction, usually happens when
a drive that is waiting for
reconstruction to begin is removed.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x2235
Optimal or Replaced Disk
Removed: Logged when an optimal
or replaced drive has been removed
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
Copy Completed on Global Hot
Spare Disk: Logged by the
configuration manager state machine
when a copy operation has completed
on a global hot spare drive.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x2237
Replaced Disk Rebuild Complete:
Copy Done: Logged when a replaced
drive has finished reconstruction.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x2238
Disk Inserted in Previously Unused
Slot: Logged when a drive has been
inserted in a previously unused slot in
the subsystem.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x2239
Unassigned Disk Marked as Global
Hot Spare: Logged when an
unassigned drive is marked as a
global hot spare internally
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x223A
Unassigned or Failed Disk Marked
Deleted: Logged when a drive is to
be marked as deleted. Previously the
drive was unassigned or failed.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x223B
Failed or Replaced Disk Marked as
Replaced: Logged when a failed or
replaced drive is marked as replaced
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x223C
Optimal, Failed or Replaced Disk
Reinserted: Logged when a removed
optimal drive or replaced drive has
been reinserted of when a failed drive
is reinserted.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x223D
Unassigned Disk Replaced: Logged
when an unassigned drive has been
replaced.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x223E
Disk Marked Operational: Logged
when a drive has been marked
operational
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
on HP-UX
0x2236
0x223F
Optimal Disk Marked Operational
w/o Rebuild: Logged when a optimal
drive that hasn’t completed
reconstruction is marked operational.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x2240
Unassigned Disk or GHS Has No
DACSTORE: Logged when an
unassigned drive or unassigned
global hot spare has no DACSTORE
and a DACSTORE has been created
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x2241
Failed Unassigned Disk with No
unassigned drive without a
DACSTORE has been failed.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x2242
Deleted Unassigned Disk with No
DACSTORE has been deleted.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x2243
Removed Unassigned Disk with No
DACSTORE has been removed.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x2244
Unknown Disk Marked
Unassigned: Logged when an
unknown drive is marked unassigned
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x2245
Media Scan (Scrub) Stopped:
stopped for the specified unit
Informational
(0x0)
Notification
(0x4)
Unknown
(0x0)
0x2246
Media Scan (Scrub) Resumed:
resumed for the specified unit or drive
group.
Informational
(0x0)
Notification
(0x4)
Unknown
(0x0)
Unrecovered Interrupted Write:
Logged when a LUN is marked DEAD
due to a media error failure during
SOD. An error occurred during
Interrupted Write processing causing
the LUN to transition to the DEAD
State. SK/ASC/ASCQ =
0x06/0x3F/0xEB will be offloaded for
this error.
Critical (0x1)
Notification
(0x4)
Volume (0xD)
0x2248
Unrecovered Write Failure: Logged
when the configuration manager
posts and UA/AEN of ASC/ASCQ =
0x3F/0x80 indicating the controller set
the drive state to “Failed – Write
Failure”.
Critical
(0x1)
Failure
(0x2)
Drive (0x1)
0x2249
Disk Too Small: Logged when the
configuration manager posts and
UA/AEN of ASC/ASCQ = 0x3F/0x8B
indicating the controller set the drive
state to “Drive Capacity < Minimum”.
Critical
(0x1)
Notification
(0x4)
Drive (0x1)
0x224A
Wrong Sector Size: Logged when
the configuration manager posts and
UA/AEN of ASC/ASCQ = 0x3F/0x8C
state to “Drive has wrong blocksize”.
Critical
(0x1)
Notification
(0x4)
Drive (0x1)
0x224B
Disk Format Failed: Logged when
UA/AEN of ASC/ASCQ = 0x3F/0x86
state to “Failed – Format failure”.
Critical
(0x1)
Notification
(0x4)
Drive (0x1)
0x224C
Wrong Disk Removed / Replaced:
Logged when the configuration
manager posts and UA/AEN of
ASC/ASCQ = 0x3F/0x89 indicating
the controller set the drive state to
“Wrong drive removed/replaced”.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
on HP-UX
0x2247
0x224D
No Response From Disk: Logged
when the configuration manager
posts and UA/AEN of ASC/ASCQ =
0x3F/0x85 indicating the controller set
the drive state to “Failed – No
Response”.
Critical
(0x1)
Notification
(0x4)
Drive (0x1)
0x224E
Replaced Disk Failed: Logged when
UA/AEN of ASC/ASCQ = 0x3F/0x82
state to “Failed” be it was unable to
make the drive usable after
replacement.
Critical
(0x1)
Failure
(0x2)
Drive (0x1)
0x224F
Global Hot Spare Not Large
Enough: Logged when a defined
Global Hot Spare device is not large
enough to cover all of the drives in the
subsystem.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x2250
LUN Failure: Logged when the
UA/AEN of ASC/ASCQ = 0x3F/0xE0
indicating Logical Unit Failure.
Critical
(0x1)
Failure
(0x2)
Volume (0xD)
0x2251
Disk Failed Rebuild at Start of Day
(SOD): Logged when the
UA/AEN of ASC/ASCQ = 0x3F/0x8E
indicating that the drive failed due to a
reconstruction failure at SOD.
Critical
(0x1)
State (0x5)
Drive (0x1)
0x2252
Device Failed During Interrupted
Write: Logged when the specified
device is failed during interrupted
write processing. SK/ASC/ASCQ =
0x06/0x3F/0x98 will be offloaded for
each failing device.
Critical
(0x1)
Notification
(0x4)
Drive (0x1)
0x2253
LUN Created, Deleted or Changed
Owner: Logged when the
UA/AEN of ASC/ASCQ = 0x3F/0x0E
indicating that previous LUN data
reported via a Report LUNs command
has changed (due to LUN
creation/deletion or controller hot
swap.
Informational
(0x0)
Notification
(0x4)
Volume (0xD)
0x2254
Disk Parity Scan Error: Logged
when there is a parity data mismatch
encountered during a drive parity
scan operation.
Critical
(0x1)
Notification
(0x4)
Volume (0xD)
0x2255
Bad LUN Definition for Auto-LUN
Transfer: Logged when there is an
improper LUN definition for Auto-LUN
transfer. The controller will operate in
normal redundant controller mode
without performing Auto-LUN
transfers.
Critical
(0x1)
Notification
(0x4)
Volume (0xD)
on HP-UX
+RW6ZDS(YHQWV
Event
Number
Event Description
Priority
Category
Component
0x2400
Hot Swap Monitor Detected Disk
Removed: Logged in the system log
when the hot swap monitor detects
that a drive has been removed from
the system.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x2401
Hot Swap Monitor Detected Disk
Inserted: Logged in the system log
when the hot swap monitor detects
that a drive has been inserted in the
system.
Informational
(0x0)
Notification
(0x4)
Drive (0x1)
0x2503
Mode Switch Active/Passive:
Logged on successful completion of
an Active/Passive mode switch.
Informational
(0x0)
State (0x5)
Controller
(0x8)
0x2504
Mode Switch Dual Active: Logged
on successful completion of a Dual
Active mode switch.
Informational
(0x0)
State (0x5)
Controller
(0x8)
6WDUWRI'D\(YHQWV
Event
Number
Priority
Category
Component
0x2600
ACS Download Start: Logged when
an ACS Download is started
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x2601
ACS Download Completed: Logged
after the controller has been rebooted
after auto code synchronization has
been preformed. An ASC/ASCQ
value of 0x29/0x82 is also logged with
this event
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x2602
ACS Failed: Logged when auto code
synchronization failed
Informational
(0x0)
Error (0x1)
Controller
(0x8)
0x2603
Default LUN Created at SOD:
Logged when the default LUN was
created at SOD
Informational
(0x0)
State (0x5)
Volume (0xD)
0x2604
Persistent Memory Parity Error:
Logged when SOD detects that the
persistent memory parity error state
has been set.
Informational
(0x0)
Error (0x1)
Controller
(0x8)
0x2605
Start of Day Complete: Logged
when the controller has completed
initialization.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x2700
RPA Memory Parity Error: Logged
during start of day if a parity error is
found in RPA memory.
Informational
(0x0)
Error (0x1)
Controller
(0x8)
0x2702
RPA Unexpected Interrupt: Logged
when an unexpected RPA Interrupt is
detected
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
on HP-UX
Event Description
0x2703
Recovered Processor DRAM Error:
Logged when the controller has
encountered recoverable processor
DRAM ECC errors (below the
maximum threshold)
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
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Event
Number
Event Description
Priority
Category
Component
0x2800
Power Supply State Changed:
Logged when a power supply
changes state
Informational
(0x0)
Notification
(0x4)
Power Supply
(0x2)
0x2801
UPS Battery Supplying Power to
Subsystem: The UPS battery is now
supplying power to the subsystem.
Informational
(0x0)
Notification
(0x4)
Battery (0x9)
0x2802
UPS Battery Good: The UPS battery
has charged and transitioned to the
good state
Informational
(0x0)
Notification
(0x4)
Battery (0x9)
0x2803
UPS Battery 2 Minute Warning: The
UPS battery has transitioned given
the 2 minute warning. The UPS has
signaled that it has 2 minutes of
power left before failing. The
controllers will flush any dirty data in
their caches and turn off data
caching.
Informational
(0x0)
Notification
(0x4)
Battery (0x9)
0x2805
Line State Change: Logged when a
discreet line state change is detected
and an AEN is posted. This can either
be a good to bad transition or bad to
good. This does not include the cache
battery line. Cache battery events are
logged by the cache manager
Informational
(0x0)
Notification
(0x4)
Unknown
(0x0)
Disk Enclosure Device State
Change: Logged when SSM has
detected a change in an enclosure
device, other than a drive status.
Informational
(0x0)
Notification
(0x4)
ESM (0x7)
0x2808
Sub-Enclosure ID Not Unique:
Logged when the controller
determines that there are multiple
sub-enclosures with the same ID
value selected.
Informational
(0x0)
Notification
(0x4)
ESM (0x7)
0x2809
Subsystem Line Transitioned to
Good State: Logged when a
subsystem line has transitioned to the
Good state.
Informational
(0x0)
Notification
(0x4)
Unknown
(0x0)
0x280A
Expected Subsystem Line Missing:
Logged when an expected subsystem
line is missing
Critical (0x1)
Notification
(0x4)
Unknown
(0x0)
0x280B
Subsystem Line Failed: Logged
when a subsystem line has
transitioned to the Failed state.
Critical (0x1)
Notification
(0x4)
Unknown
(0x0)
0x280C
Enclosure Transitioned to Good
State: Logged when an enclosure
has transitioned to the Good state.
Informational
(0x0)
Notification
(0x4)
ESM (0x7)
0x280D
Disk Enclosure Component Failed:
Logged when an enclosure has
transitioned to the Failed state.
Critical (0x1)
Notification
(0x4)
ESM (0x7)
0x280E
Battery Low: Logged when the
battery is charge is low
Critical (0x1)
Notification
(0x4)
Battery (0x9)
0x280F
Redundant Path Not Available to
Devices: Logged when a redundant
path is not available to devices
Informational
(0x0)
Notification
(0x4)
ESM (0x7)
0x2810
Redundant Path to Devices
Restored: Logged when a redundant
path to devices is restored
Informational
(0x0)
Notification
(0x4)
ESM (0x7)
on HP-UX
0x2806
0x2812
Minihub Normal:
Informational
(0x0)
Notification
(0x4)
Minihub (0x4)
0x2813
Minihub Failed:
Critical (0x1)
Notification
(0x4)
Minihub (0x4)
0x2814
GBIC Optimal:
Informational
(0x0)
Notification
(0x4)
Minihub (0x4)
0x2815
GBIC Failed:
Critical (0x1)
Notification
(0x4)
Minihub (0x4)
0x2816
Disk Enclosure ID Conflict: logged
when the controller detects duplicate
drive tray ids in the subsystem.
Critical (0x1)
Notification
(0x4)
ESM (0xa)
0x2817
Disk Enclosure ID Conflict Cleared:
logged when the controller detects
that an enclosure ID conflict no longer
exists
Informational
(0x0)
Notification
(0x4)
ESM (0xa)
0x2818
ESM IDs in Disk Enclosure Are
Mismatched: logged when the
controller detects that the two ESM
boards in the same drive tray have
different ids.
Critical (0x1)
Notification
(0x4)
ESM (0xa)
0x2819
ESM ID Mismatch in Disk
Enclosure Cleared: logged when the
controller detects that the drive tray
ESM board id mismatch has been
cleared.
Informational
(0x0)
Notification
(0x4)
ESM (0xa)
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Event
Number
Priority
Category
Component
0x3000
Format LUN: Logged when the
controller processes a format
command. The LUN value indicates
the LUN that the controller is
formatting.
Informational
(0x0)
Command
(0x3)
Volume (0xD)
0x3001
Quiesce: Logged for the quiescence
command.
Informational
(0x0)
Command
(0x3)
Controller
(0x8)
0x3002
Reassign Blocks: Logged for a
reassign blocks command that has
been issued from the host.
Informational
(0x0)
Command
(0x3)
Volume (0xD)
0x3003
Reserve LUN Command: Logged for
the reserve command.
Informational
(0x0)
Command
(0x3)
Volume (0xD)
0x3004
Release LUN Reservation: Logged
for the release command.
Informational
(0x0)
Command
(0x3)
Volume (0xD)
0x3005
Synchronize Cache: Logged when
controllers begins execution of
Synchronize Cache
Informational
(0x0)
Command
(0x3)
Controller
(0x8)
0x3006
Safe Pass Through: These log
entries are made by the set pass
through and save pass through
command handlers respectively
before the pass through command is
sent to the drive. The following
passed through commands are not
logged: Test Unit Ready, Read
Capacity, Inquiry, Mode Sense. All
other commands are logged
regardless of their success or failure.
Informational
(0x0)
Command
(0x3)
Drive (0x1)
on HP-UX
Event Description
0x3007
Mode Select 0x01--Read-Write
Recovery Page: Logged when Mode
Select for Page 0x01 is received and
the Post Error bit value has changed
from the value stored in NVSRAM.
Informational
(0x0)
Command
(0x3)
Volume (0xD)
0x3008
Mode Select 0x02--DisconnectReconnect Page: Logged when
mode select for Page 0x02 is
received.
Informational
(0x0)
Command
(0x3)
Volume (0xD)
0x3009
Mode Select 0x08--Caching Page:
Logged when Mode Select Page
0x08 (Caching page) is received.
Informational
(0x0)
Command
(0x3)
Volume (0xD)
0x300A
Mode Select 0x0A--Control Mode
Page: Logged when Mode Select
Page 0x0A (Control mode page) is
received.
Informational
(0x0)
Command
(0x3)
Controller
(0x8)
0x300B
Mode Select 0x2A--Array Physical
Page 0x2A (Array physical page) is
received.
Informational
(0x0)
Command
(0x3)
Controller
(0x8)
0x300C
Mode Select 0x2B--Logical Array
Page 0x2B (Logical Array page) is
received.
Informational
(0x0)
Command
(0x3)
Volume (0xD)
0x300D
Mode Select 0x2C--Redundant
Controller Page: Logged when
Mode Select Page 0x2C (Redundant
controller page) is received.
Informational
(0x0)
Command
(0x3)
Controller
(0x8)
0x300E
Mode Select 0x2E--Vendor Unique
Cache Page: Logged when Mode
Select Page 0x2E - (Vendor unique
cache page) is received.
Informational
(0x0)
Command
(0x3)
Controller
(0x8)
0x300F
Mode Select 0x2F--Date/Time
Page 0x2F (Time page) is received
Informational
(0x0)
Command
(0x3)
Controller
(0x8)
0x3010
Mode Select 0x3A--Global Hot
Spare Page: Logged when Mode
Select Page 0x3A (The global hot
spare page) is received.
Informational
(0x0)
Command
(0x3)
Controller
(0x8)
0x3012
Write Buffer Received: Logged
when Write Buffer is received to the
following buffer ids:
Informational
(0x0)
Command
(0x3)
Controller
(0x8)
0xE8 - SubSystem Identifier
0xE9 - Subsystem Fault
0xEA - drive Fault
0xED - Host Interface Parameters
0xEE - user configuration options
0xF0 - BootP Storage
Controller Firmware Download
Started: Logged when controller
firmware download is started.
Informational
(0x0)
Command
(0x3)
Controller
(0x8)
0x3014
Disk Firmware Download: Logged
when drive firmware download has
started.
Informational
(0x0)
Command
(0x3)
Drive (0x1)
0x3019
Mode Select Active/Passive Mode:
Logged when a Mode Select
command to make the controller
Active is received.
Critical (0x1)
Command
(0x3)
Controller
(0x8)
0x301A
Disk Firmware Download Fail:
Logged when drive firmware
download has failed.
Informational
(0x0)
Command
(0x3)
Drive (0x1)
0x301B
Disk Firmware Download
Complete: Logged when drive
firmware download has completed
successfully.
Informational
(0x0)
Command
(0x3)
Drive (0x1)
0x301C
ESM Firmware Download Start:
Logged when ESM firmware
download has started.
Informational
(0x0)
Command
(0x3)
ESM (0x7)
on HP-UX
0x3013
0x30!D
ESM Firmware Download Fail:
Logged when ESM firmware
download has failed.
Informational
(0x0)
Command
(0x3)
ESM (0x7)
0x301E
ESM Firmware Download
Complete: Logged when ESM
firmware download has successfully
completed.
Informational
(0x0)
Command
(0x3)
ESM (0x7)
Event Description
Priority
Category
Component
0x3101
AEN Posted for Recently Logged
Event: Logged when the controller
posts an AEN. This is a critical event
which sends an SNMP trap to the
host.
Failure (0x2)
Notification
(0x4)
Controller
(0x8)
0x3200
VKI Common Error: Logged when
VKI_CMN_ERROR is called with the
error level set to ERROR. Calls made
with a level of CONTINUE or NOTE
will not be logged
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x3201
VKI Panic: Logged when
VKI_CMN_ERROR is called with the
error level set to PANIC. Calls made
with a level of CONTINUE or NOTE
will not be logged
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
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Event
Number
5'$&4XLHVFHQFHDQG,&210DQDJHU(YHQWV
Event
Number
Priority
Category
Component
0x4000
Shell SysWipe Controller: Logged
when a syswipe request is sent to the
controller. This routine is not called by
the controller SW or FW currently. If
logged it means the command was
entered through the shell interface. If
this entry is seen a corresponding
entry of
MEL_EV_ICON_SYS_WIPE_ALT
should also be logged by the alternate
controller.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x4001
NVSRAM Clear Sent to Alternate
Controller: Logged when an
NVSRAM clear message is sent to
the alternate controller. This is
normally logged as part of a mode
select command to the RDAC mode
page 0x2C. The companion entry of
MEL_EV_ICON_NV_CLR_ALT
should also be seen in the event log
along with this entry.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x4002
Shell SysWipe from Alternate
Controller: Logged when a syswipe
request is received by the alternate
controller. This is an unexpected log
entry that is logged when the routine
iconMgrSendSysWipe is executed
from the shell of the alternate
controller. This routine is not called by
the controller SW. The companion
entry of MEL_EV_ICON_SYS_WIPE
should also be logged if this entry is
seen.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
on HP-UX
Event Description
0x4003
NVSRAM Clear Received from Alt
Controller: Logged when an
NVSRAM clear message is received
from the alternate controller. No
additional data is logged. The
companion entry of
MEL_EV_ICON_NV_CLR should
also be seen in the event log along
with this entry.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x4004
Quiesce Message Received from
Alt Controller: A quiescence
manager message was received from
the alternate controller.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x4005
Controller Quiesce Begin:
Controller level quiescence was
begun on the controller.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x4006
Alternate Controller Quiesce
Begin: Controller level quiescence
was begun on the alternate controller.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x4007
Subsystem Quiesce Begin:
Subsystem level quiescence was
begun
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x4008
Controller Quiesce Abort: Controller
level quiescence is aborted.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x4009
Controller Quiesce Release:
Controller level quiescence is
released.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x400A
Alternate Controller Quiesce
Release: Controller level quiescence
on alternate is released
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x400B
Alternate Controller Removed /
Replaced: Logged when the
controller detects that the alternate
controller has been removed or
replaced.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
Alternate Controller Reset Hold:
successfully puts the alternate
controller in the reset/hold state.
Critical (0x1)
Notification
(0x4)
Controller
(0x8)
0x400D
Alternate Controller Reset Release:
successfully releases the alternate
controller from the reset/failed state.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x400E
Auto Volume Transfer: Logged
when an Auto Volume Transfer is
initiated.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x400F
Alternate controller has been reset:
Logged when the alternate controller
was reset. The controller number in
the event reflects the controller that
was held in reset.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
0x4010
Controller Reset Through
Firmware: Logged when the
controller is going to reset itself
through the controller firmware. This
event is not logged when the
controller is reset because of
hardware errors (such as watchdog
timeout conditions). The controller
number reflects the controller number
of the board that was reset.
Informational
(0x0)
Notification
(0x4)
Controller
(0x8)
on HP-UX
0x400C
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Event
Number
Event Description
Priority
Category
Component
0x5000
Assign Volume Group Ownership:
Logged on entry to
assignVolumeGroupOwnership_1.
Informational
(0x0)
Command
(0x3)
Volume
Group (0xE)
0x5001
Create Hotspare: Logged on entry to
assignDriveAsHotSpares_1.
Informational
(0x0)
Command
(0x3)
Unknown
(0x0)
0x5003
Delete Hotspare: Logged on entry to
deassignDriveAsHotSpares_1
Informational
(0x0)
Command
(0x3)
Unknown
(0x0)
0x5004
Delete Volume: Logged on entry to
deleteVolume_1
Informational
(0x0)
Command
(0x3)
Volume (0xD)
0x5005
Set Controller Failed: Logged on
entry to setControllerToFailed_1
Informational
(0x0)
Command
(0x3)
Controller
(0x8)
0x5006
Set Disk Failed: Logged on entry to
setDriveToFailed_1
Informational
(0x0)
Command
(0x3)
Drive (0x1)
0x5007
Start Volume Format: Logged on
entry to startVolumeFormat_1
Informational
(0x0)
Command
(0x3)
Volume (0xD)
0x5008
Initialize Disk: Logged on entry to
initializeDrive_1
Informational
(0x0)
Command
(0x3)
Drive (0x1)
0x5009
Start: Logged when a controller
firmware download starts
Informational
(0x0)
Command
(0x3)
Controller
(0x8)
0x500B
Controller NVSRAM Download
Start: Logged when a controller
NVSRAM download starts
Informational
(0x0)
Command
(0x3)
Controller
(0x8)
0x500C
Set Volume Group Offline: Logged
on entry to
setVolumeGroupToOffline_1
Informational
(0x0)
Command
(0x3)
Volume
Group (0xE)
Set Volume Group Online: Logged
on entry to
setVolumeGroupToOnline_1
Informational
(0x0)
Command
(0x3)
Volume
Group (0xE)
0x500E
Start Disk Rebuild: Logged on entry
to startDriveReconstruction_1
Informational
(0x0)
Command
(0x3)
Drive (0x1)
0x500F
Start Volume Group Defragment:
Logged on entry to
startVolumeGroupDefrag_1
Informational
(0x0)
Command
(0x3)
Volume
Group (0xE)
0x5010
Start Volume Group Expansion:
Logged on entry to
startVolumeGroupExpansion_1
Informational
(0x0)
Command
(0x3)
Volume
Group (0xE)
0x5011
Start Volume RAID Migration:
Logged on entry to
startVolumeRAIDMigration_1
Informational
(0x0)
Command
(0x3)
Volume
Group (0xE)
0x5012
Start Volume Segment Sizing:
Logged on entry to
startVolumeSegmentSizing_1
Informational
(0x0)
Command
(0x3)
Volume (0xD)
0x5013
Set Controller To Passive: Logged
on entry to setControllerToPassive_1
Informational
(0x0)
Command
(0x3)
Controller
(0x8)
0x5014
Set Controller To Active: Logged on
entry to setControllerToActive_1
Informational
(0x0)
Command
(0x3)
Controller
(0x8)
0x5015
Set Storage Array Cache
Parameters: Logged on entry to
setSACacheParams_1. Instructs the
SYMbol Server’s controller to
propagate a controller cache change
to all controllers in the storage array.
Informational
(0x0)
Command
(0x3)
Unknown
(0x0)
0x5016
Set Storage Array User Label:
Logged on entry to
setSAUserLabel_1. Instructs the
controller to change the shared
storage array name.
Informational
(0x0)
Command
(0x3)
Unknown
(0x0)
0x5017
Set Controller Time: Logged on
entry to setControllerTime_1
Informational
(0x0)
Command
(0x3)
Controller
(0x8)
on HP-UX
0x500D
0x5018
Set Volume Cache Parameters:
Logged on entry to
setVolumeCacheParams_1
Informational
(0x0)
Command
(0x3)
Volume (0xD)
0x5019
Set Volume Parameters: Logged on
entry to setVolumeParams_1
Informational
(0x0)
Command
(0x3)
Volume (0xD)
0x501A
Set Volume User Label: Logged on
entry to setVolumeUserLable_1
Informational
(0x0)
Command
(0x3)
Volume (0xD)
0x501B
Set Controller To Optimal: Logged
on entry to setControllerToOptimal_1
Informational
(0x0)
Command
(0x3)
Controller
(0x8)
0x501C
Set Disk To Optimal: Logged on
entry to setDriveToOptimal_1
Informational
(0x0)
Command
(0x3)
Drive (0x1)
0x501D
Force Volume To Optimal: Logged
on entry to forceVolumeToOptimal_1
Informational
(0x0)
Command
(0x3)
Volume (0xD)
0x501E
Set Storage Array Tray Positions:
Logged on entry to
setSATrayPositions_1
Informational
(0x0)
Command
(0x3)
Unknown
(0x0)
0x501F
Set Volume Media Scan
Parameters: Logged on entry to
setVolumeMediaScanParameters_1
Informational
(0x0)
Command
(0x3)
Volume (0xD)
0x5020
Set Storage Array Media Scan
Rate: Logged on entry to
setSAMediaScanRate_1
Informational
(0x0)
Command
(0x3)
Unknown
(0x0)
0x5021
Clear Storage Array Configuration:
Logged on entry to
clearSAConfiguration_1. Clears the
entire array configuration, deleting all
volumes and returning to a clean
initial state.
Informational
(0x0)
Command
(0x3)
Unknown
(0x0)
0x5022
Auto Storage Array Configuration:
Logged on exit from to
autoSAConfiguration_1
Informational
(0x0)
Command
(0x3)
Unknown
(0x0)
Controller Function Call Return:
Logged on the return from RPC
function returning ReturnCode
Informational
(0x0)
Command
(0x3)
Unknown
(0x0)
0x5024
Write Download Checkpoint:
Logged whenever the download
checkpoint is updated
Informational
(0x0)
Command
(0x3)
Controller
(0x8)
0x5025
Fail: Logged when a controller
firmware download fails
Informational
(0x0)
Command
(0x3)
Controller
(0x8)
0x5026
Complete: Logged when a controller
firmware download successfully
completes
Informational
(0x0)
Command
(0x3)
Controller
(0x8)
0x5027
Fail: Logged when a controller
NVSRAM download fails
Informational
(0x0)
Command
(0x3)
Controller
(0x8)
0x5028
Complete: Logged when a controller
NVSRAM download successfully
completes.
Informational
(0x0)
Command
(0x3)
Controller
(0x8)
0x5029
Battery Parameters Updated:
Logged when the battery parameters
are updated.
Informational
(0x0)
Command
(0x3)
Controller
(0x8)
on HP-UX
0x5023
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Event
Number
Event Description
Priority
Category
Component
0x5200
Create Cluster: Logged on entry to
spmCreateCluster
Informational
(0x0)
Command
(0x3)
Unknown
(0x0)
0x5201
Delete Cluster: Logged on entry to
spmDeleteCluster
Informational
(0x0)
Command
(0x3)
Unknown
(0x0)
0x5202
Rename Cluster: Logged on entry to
spmRenameCluster
Informational
(0x0)
Command
(0x3)
Unknown
(0x0)
0x5203
Create Host: Logged on entry to
spmCreateHost
Informational
(0x0)
Command
(0x3)
Unknown
(0x0)
0x5204
Delete Host: Logged on entry to
spmDeleteHost
Informational
(0x0)
Command
(0x3)
Unknown
(0x0)
0x5205
Rename Host: Logged on entry to
spmRenameHost
Informational
(0x0)
Command
(0x3)
Unknown
(0x0)
0x5206
Move Host: Logged on entry to
spmMoveHost
Informational
(0x0)
Command
(0x3)
Unknown
(0x0)
0x5207
Create Host Port: Logged on entry to
spmCreateHostPort
Informational
(0x0)
Command
(0x3)
Unknown
(0x0)
0x5208
Delete Host Port: Logged on entry to
spmDeleteHostPort
Informational
(0x0)
Command
(0x3)
Unknown
(0x0)
0x5209
Rename Host Port: Logged on entry
to spmRenameHostPort
Informational
(0x0)
Command
(0x3)
Unknown
(0x0)
0x520A
Move Host Port: Logged on entry to
spmMoveHostPort
Informational
(0x0)
Command
(0x3)
Unknown
(0x0)
0x520B
Set Host Port Type: Logged on entry
to spmSetHostPortType
Informational
(0x0)
Command
(0x3)
Unknown
(0x0)
0x520C
Create Storage Array Port Group:
Logged on entry to
spmCreateSAPortGroup
Informational
(0x0)
Command
(0x3)
Unknown
(0x0)
0x520D
Delete Storage Array Port Group:
Logged on entry to
spmDeleteSAPortGroup
Informational
(0x0)
Command
(0x3)
Unknown
(0x0)
0x520E
Move Storage Array Port: Logged
on entry to spmMoveSAPort
Informational
(0x0)
Command
(0x3)
Unknown
(0x0)
0x520F
Create LUN Mapping: Logged on
entry to spmCreateLUNMapping
Informational
(0x0)
Command
(0x3)
Volume (0xD)
0x5210
Delete LUN Mapping: Logged on
entry to spmDeleteLUNMapping
Informational
(0x0)
Command
(0x3)
Volume (0xD)
0x5211
Change Volume-to-LUN Mapping:
Logged on entry to
spmMoveLUNMapping
Informational
(0x0)
Command
(0x3)
Volume (0xD)
0x5212
Write DACSTORE Error: Logged
when an error occurs when
attempting to update the SPM
DASCSTORE region
Informational
(0x0)
Error (0x1)
Unknown
(0x0)
on HP-UX
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Event
Number
Event Description
Priority
Category
Component
0x5400
Feature Enabled: Logged when a
feature is successfully enabled.
Informational
(0x0)
Notification
(0x4)
Unknown
(0x0)
0x5401
Feature Disabled: Logged when a
feature is successfully disabled.
Informational
(0x0)
Notification
(0x4)
Unknown
(0x0)
0x5402
Non-Compliance: Logged when
there are features enabled that have
not been purchased.
Informational
(0x0)
Notification
(0x4)
Unknown
(0x0)
0x5403
Tier Non-Compliance: Logged when
there are features that are not in tier
compliance (e.g. 6 storage partitions
when 4 have been purchased)
Informational
(0x0)
Notification
(0x4)
Unknown
(0x0)
0x5404
ID Changed: Logged when a new
SAFE ID is successfully generated
and stored.
Informational
(0x0)
Notification
(0x4)
Unknown
(0x0)
Interpreting Major Event Log Raw Data Output
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HQWULHVIURPWKHFRQWUROOHU7KHGDWDGLVSOD\HGIRULQGLYLGXDOHYHQWVYDULHVZLWKWKHHYHQW
W\SHDQGLVGHVFULEHGLQWKH(YHQWV'HVFULSWLRQVHFWLRQ7KHUDZGDWDFRQWDLQVWKHHQWLUH
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GLVSOD\VWKHUDZGDWDDVDFKDUDFWHUVWULQJ)LHOGVWKDWRFFXS\PXOWLSOHE\WHVPD\DSSHDUWR
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7
6
5
4
3
2
1
0
Constant Data Fields
0-7
(MSB)
Sequence Number - (byte swapped)
(LSB)
8-11
(MSB)
Event Number - (byte swapped)
(LSB)
12-15
(MSB)
Timestamp - (byte swapped)
(LSB)
16-19
(MSB)
Location Information - (byte swapped)
(Channel & Device or Tray & Slot Number)
20-23
(MSB)
(LSB)
Iop ID - (byte swapped)
(LSB)
24-25
26-27
I/O Origin - (byte swapped)
Reserved
(MSB)
LUN/Volume Number - (byte swapped)
28
Controller Number
29
Number of Optional Fields Present (M)
30
Total Length of Optional Field(N)
31
Pad (unused)
Optional Field Data
32-33
Data Length (L)
34-35
Data Field Type - (byte swapped)
36 -
Data
32 + L
…
Last Optional Data Entry
432,QWHUSUHWLQJ0DMRU(YHQW/RJ5DZ'DWD2XWSXW
(LSB)
&RQVWDQW'DWD)LHOGV
The Sequence Number field is a 64 bit incrementing value starting from the time the system log was created or last initialized. Resetting the log does not affect this value.
The Event Number is a 4 byte encoded value that includes bits for drive and controller
inclusion, event priority and the event value. The Event Number field is encoded as follows:
(YHQW1XPEHU
7
0
5
Internal Flags
1
2
6
4
3
Log Group
1
0
Priority
Category
(MSB)
2
Component
Event Value
3
(LSB)
,QWHUQDO)ODJV
Flag
Value
Mod Controller
Number
0x2
Flush immediate
0x1
on HP-UX
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/RJ*URXS
7KH/RJ*URXSILHOGLQGLFDWHVZKDWNLQGRIHYHQWLVEHLQJORJJHG$OOHYHQWVDUHORJJHGLQ
WKHV\VWHPORJ7KHYDOXHVIRUWKH/RJ*URXS)LHOGDUHGHVFULEHVDVIROORZV
Log Group
Value
System Event
0x0
Controller Event
0x1
Drive Event
0x2
3ULRULW\
7KH3ULRULW\ILHOGLVGHILQHGDVIROORZV
Priority
Value
Informational
0x0
Critical
0x1
Reserved
0x2 - 0xF
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7KH&DWHJRU\ILHOGVSHFLILHVWKHJHQHUDOFDWHJRU\RIWKHHYHQW*HQHUDOW\SHVRIHYHQWVWKDW
DUHORJJHGIRUDJLYHQHYHQWJURXSDUHOLVWHGDIWHUWKHHYHQWJURXS(YHQW*URXSVDUH
GHILQHGDVIROORZV
Category
Value
Unknown
0x0
Error
0x1
Failure
0x2
Command
0x3
Notify
0x4
State
0x5
Host
0x6
General
0x7
Reserved
0x8-0xF
on HP-UX
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Component
Value
Unknown/Unspecified
0x0
Device
0x1
Power Supply
0x2
Cooling Element
0x3
Minihub
0x4
Reserved
0x5
Reserved
0x6
Environmental Services Electronics
0x7
Controller Electronics
0x8
Nonvolatile Cache (RPA Cache
Battery)
0x9
Enclosure
0xA
Uninterruptible Power Supply
0xB
Chip - I/O or Memory
0xC
Volume
0xD
Volume Group
0xE
I/O Port CRU
0xF
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7KH7LPHVWDPSILHOGLVDE\WHYDOXHWKDWFRUUHVSRQGVWRWKHUHDOWLPHFORFNRQWKH
FRQWUROOHU7KHUHDOWLPHFORFNLVVHWYLDWKHERRWPHQXDWWKHWLPHRIPDQXIDFWXUH,WLV
LQFUHPHQWHGHYHU\VHFRQGDQGVWDUHGUHODWLYHWR-DQXDU\
/RFDWLRQ,QIRUPDWLRQ
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,23,'
7KH,23,'XVHGE\0(/WRDVVRFLDWHPXOWLSOHORJHQWULHVZLWKDVLQJOHHYHQWRU,27KH
,23,'LVJXDUDQWHHGWREHXQLTXHIRUHDFK,2$YDOLG,23,'PD\QRWEHDYDLODEOHIRU
FHUWDLQ0(/HQWULHVDQGVRPHHYHQWVXVHWKLVILHOGWRORJRWKHULQIRUPDWLRQ7KHHYHQW
GHVFULSWLRQVZLOOLQGLFDWHLIWKH,23,'LVEHLQJXVHGIRUXQLTXHORJLQIRUPDWLRQ
Logging of data for this field is optional and is zero when not specified.
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7KH,22ULJLQILHOGVSHFLILHVZKHUHWKH,2RUDFWLRQRULJLQDWHGWKDWFDXVHGWKHHYHQW,WXV
RQHRIWKH(UURU(YHQW/RJJHUGHILQHGRULJLQFRGHV
Definition
0
Active Host
1
Write Cache
2
Hot Spare
3
Other Internal
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XVHGIRUXQLTXHORJLQIRUPDWLRQ
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Value
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7KH/819ROXPH1XPEHUILHOGVSHFLILHVWKH/81RUYROXPHDVVRFLDWHGZLWKWKHHYHQW
EHLQJORJJHG
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7KH&RQWUROOHU1XPEHUILHOGVSHFLILHVWKHFRQWUROOHUDVVRFLDWHGZLWKWKHHYHQWEHLQJ
ORJJHG
Value
Definition
0x00
Controller w/Drive side SCSI ID 6 (normally the
bottom controller in the subsystem)
0x01
Controller w/Drive side SCSI ID 7 (normally the top
controller in the subsystem)
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2SWLRQDO)LHOG'DWD
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0
Data Length (L)
1-2
Data Field Type
3
Data
L
…
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Major event log for Subsystem 001100A0B8060166 at Tue Nov 28 11:35:03
2000
Sequence Number
= 76061
Time Stamp
= Mon Nov 27 12:04:57 2000
Event Type
= AEN Posted for Recently Logged Event (3101)
Event Category
= Notification
Component Type
= Controller
Slot
= B
Event Priority
= Informational
Sense Key
= 0x06 (Unit Attention)
Additional Sense Code = 0x95
Add Sense Code Qual
= 0x02
Decoded SCSI Sense:
Controller Removal / Replacement Detected or Alternate Controller
Released from Reset
Reporting LUN
= 0
Raw MEL Data:
0x0000: 1D 29 01 00 00 00 00 00 01 31 48 00 59 B0 22 3A
0x0010: 00 00 00 00 00 00 00 00 00 00 00 00 01 05 B4 00
0x0020: 20 00 00 01 70 00 06 00 00 00 00 98 00 00 00 00
0x0030: 95 02 00 00 00 00 00 00 01 00 00 00 00 00 00 00
0x0040: 00 00 00 00 20 00 00 81 00 00 00 00 00 08 18 00
0x0050: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 31 54
0x0060: 38 33 37 31 30 30 35 30 20 00 00 81 20 20 20 20
0x0070: 20 20 04 00 03 00 00 00 00 00 00 00 00 00 00 00
0x0080: 00 00 00 00 00 00 00 00 00 00 00 00 20 00 00 81
0x0090: 00 00 00 00 00 01 00 00 00 00 00 00 00 00 00 00
0x00A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00B0: 20 00 00 81 00 00 00 00 00 00 00 00 00 00 00 00
0x00C0: 30 33 31 36 30 37 2F 30 37 34 34 35 37 00 00 00
0x00D0: 00 00 00 00
5DZGDWDFRQWDLQVERWKFRQVWDQWOHQJWKDQGRSWLRQDOHYHQWGDWDIRUHDFKHYHQW,WFDQEH
LQWHUSUHWHGDVIROORZV
&RQVWDQW/HQJWK(YHQW'DWDLVSUHVHQWIRUHYHU\HYHQWORJHQWU\,WªVOHQJWKLV[
E\WHV
1D 29 01 00 00 00 00 00 01 31 48 00 59 B0 22 3A
7LPH6WDPS
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6HTXHQFHQXPEHU
E\WHVE\WHVZDSSHG
00 00 00 00 00 00 00 00 00 00 00 00 01 05 B4 00
7KLVH[DPSOHKDVRSWLRQDOGDWDILHOGVZLWKDWRWDOOHQJWKRI[EE\WHV(DFK
RSWLRQDOGDWDILHOGKDVDKHDGHUDQGGDWD+HDGHUVFRQVLVWVRIWKHOHQJWKDQGWKHGDWDW\SH
RIWKHRSWLRQDOGDWDILHOG(DFKRSWLRQDOGDWDUHFRUGFRQWDLQVDPD[LPXPRIGDWDE\WHV
7RILQGWKHQH[WGDWDILHOGDGGWKHRSWLRQDOGDWDILHOGOHQJWKWKHOHQJWKRIWKHKHDGHUWR
WKHFXUUHQWSRVLWLRQLQWKHEXIIHU<RX
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1st Optional Data field
20
00
00
01
'DWDW\SHVZDSSHG[6HQVHGDWD
3DGE\WH
/HQJWK
Data
70 00 06 00 00 00 00 98 00 00 00 00
95 02 00 00 00 00 00 00 01 00 00 00 00 00 00 00
00 00 00 00
7RJHWWRWKHVHFRQGGDWDILHOGDGGOHQJWKRIKHDGHUWR\RXUSRVLWLRQ
2nd optional field
20 00 00 81
/HQJWKLV['DWDW\SHLVFRQWLQXHGVHQVHGDWD
00 00 00 00 00 08 18 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 31 54
38 33 37 31 30 30 35 30
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3rd optional field
20 00 00 81
20 20 20 20
20 20 04 00 03 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00
4th optional field
20 00 00 81
00 00 00 00 00 01 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
5th optional field
20 00 00 81
00 00 00 00 00 00 00 00 00 00 00 00
30 33 31 36 30 37 2F 30 37 34 34 35 37 00 00 00
00 00 00 00
on HP-UX
5
HP-UX DIAGNOSTIC TOOLS
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 446
Support Tools Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447
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Tool type
Description
Information
Provides detailed configuration and status information for all
disk arrays components.
Expert
Provides capability to perform common disk array
management tasks. Advanced options available with an HP
Only license provide access to more advanced capabilities.
Firmware Update
Provides the capability of downloading new firmware to the
disk array components
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Menu
Option
Property
Description
Logs
View Event Log
NA
Displays selected event log entries
Tests
Parity Scan
NA
Perform a parity scan on a LUN.
Utilities
Bind LUN
NA
Bind selected disk modules into a LUN
with a specified RAID level.
Unbind LUNs
NA
Unbind a LUN.
Replace LUN Zero
NA
Unbind and rebind LUN 0
Hot Spares
Create
Create hot spares.
Delete
Delete hot spares.
Drive
Flash Fault LED on selected disk.
LUN
Flash Fault LEDs on all disks in the
selected LUN.
Disk Enclosure
Flash Fault LEDs on all disks in the
selected disk enclosure.
Array
Flash Fault LEDs on all disks in the disk
array.
NA
Assign an alias name to the disk array.
NA
Assign the ownership of the LUN to the
other disk array controller.
Controller Mode
NA
Change state of disk array controller
from active to passive, or vice versa.
Drive Fail/Unfail
NA
Change state of a disk to FAIL or
UNFAIL.
Drive Rebuild
NA
Force a rebuild the specified disk.
Reset Battery Age
NA
Reset the battery age to 0.
Set Date and Time
NA
Synchronize the date and time
maintained by the disk array with that of
the host.
Flash Component
Lights
HP Use
Only
Array Aliasing
Change LUN Owner
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Menu Item
Option
Description
List
Current Revisions
Lists controller microcode and disk module firmware
revisions currently in use.
Instructions
Lists basic instructions for Firmware Update Tool
use.
Perform Disk
Download
Downloads firmware to the specified disk type.
Perform Controller
Download
Downloads firmware to the disk array controllers.
Perform Disk
Enclosure BCC
Download
Downloads firmware to the disk enclosure BCC
modules. Firmware can be downloaded to a specific
enclosure, or to all enclosures on the disk array.
Update
AR60DIAG Offline Diagnostic
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Command
Description
BIND
Binds a LUN
CHANNEL
Sets the channel address environment variable
CLRLOG
Clears the internal logs of a controller or disk
CONFIG
Sets both controllers to active mode
CONTROLLER
Sets the controller address environment variable
CNTRLTEST
Tests a controller
DESCRIBE
Displays LUN configurations and warning states
DISK
Sets the disk address environment variable
DISPCONF
Displays the disk systems and disks attached to the selected controller
DISPFILES
Displays the firmware images found
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Command
Description
DISPMAP
Displays the operational disk arrays connected to the host
DOWNLOAD
Downloads firmware to the specified controller, BCC, or disk
IDENTIFY
Flashes the LEDs on specified disk
PARITYSCAN
Performs real-time data integrity checking on specified LUN
READLOG
Displays internal hardware logs for specified component
REVISION
Displays controller, disks, and software revisions
SHOWENV
Displays the current environment variable settings
UNBIND
Unbinds specified LUN. Also used to replace LUN 0
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E 6HWWKHFKDQQHOYDULDEOHE\W\SLQJchannel n
F 6HWWKHGLVNYDULDEOHE\W\SLQJdisk n
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6\QRSVLV
bind controller # LUN #
([DPSOH
7KHIROORZLQJH[DPSOHELQGVD5$,'/81RQFRQWUROOHU7KH/81LVDVVLJQHGQXPEHU
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AR60DIAG> bind controller 1 lun 2
Enter Raid level (1:5)
Enter ’q’ to quit
1
Raid level 1 should have even number of drives
Enter the number of drives to be bound
Enter q to quit
2
Data for drive # 0
Enter channel number
1
Data for drive # 1
Enter disk number
0
Enter channel number
2
Enter disk number
1
Drives to be bound to this lun are:
Channel : 1 disk : 0
Channel : 2 disk : 1
Do you want to continue[y/n]
Y
Lun 2 is created and initializing !!
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Note
6\QRSVLV
channel
channel #
([DPSOH
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FKDQQHOYDULDEOHIURPLWVFXUUHQWYDOXHRIWRDYDOXHRI
AR60DIAG> channel
Channel is set to 3
AR60DIAG> channel 5
Channel is set to 5
&/5/2*
7KH&/5/2*FRPPDQGFOHDUVWKHLQWHUQDOORJVRIWKHVSHFLILHGGLVNDUUD\FRPSRQHQW,ID
FRQWUROOHUFKDQQHORUGLVNLVQRWVSHFLILHGWKHORJZLOOEHFOHDUHGIRUWKHGHIDXOWFRQWUROOHU
RUGLVNLGHQWLILHGE\WKHHQYLURQPHQWYDULDEOHV
6\QRSVLV
clrlog controller #
clrlog controller # channel # disk #
([DPSOH
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AR60DIAG> clrlog controller 0
Proceed with Clear Log ?
Continue [y/n] ? y
Controller Logs Successfully Cleared !
AR60DIAG> clrlog controller 0 channel 1 disk 1
Proceed with Clear Log ?
Continue [y/n] ? y
Disk
Logs Successfully Cleared !
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6\QRSVLV
config RDAC
([DPSOH
7KHIROORZLQJH[DPSOHVHWVERWKFRQWUROOHUVWRWKHDFWLYHVWDWH
AR60DIAG> config RDAC
Controllers set to active
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VSHFLILHG2QFHVHWWKHFRQWUROOHUYDULDEOHVHUYHVDVWKHGHIDXOWFRQWUROOHUDGGUHVVYDOXH
IRUDOOVXEVHTXHQWFRPPDQGV(DFKGLVNDUUD\FRQWUROOHULVLGHQWLILHGE\DXQLTXHQXPEHU
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controller
controller #
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AR60DIAG> controller
Controller is set to device 1
AR60DIAG> controller 2
Controller is set to device 2
&175/7(67
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7KHUHDUHIRXUOHYHOVRIWHVWLQJ
Test Level
Testing Performed
0
Test hardware components on the selected controller
1
Level 0 tests, plus
– Issue a Write Buffer and Read Buffer to each disk owned by the
controller,
– Issue an Inquiry command to each disk not owned by the controller.
2
Level 1 tests, plus
– Write and read the maintenance area on each disk owned by the
controller.
3
Level 2 tests, plus
– Issue a Diagnostic Self Test to each disk owned by the controller.
6\QRSVLV
cntrltest controller #
2XWSXW([DPSOH
7KHIROORZLQJH[DPSOHSHUIRUPVDOHYHOWHVWRQFRQWUROOHU
AR60DIAG> cntrltest controller 0
Enter the level of testing [0-3]
2
Controller Test successful !!
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6\QRSVLV
describe controller # options cache
describe controller # options settings
describe controller # options ownership
describe controller # options useroptions
describe controller # status
describe controller #
describe controller # channel #
describe controller # LUN #
describe controller # channel # disk #
Command
Option
Description
cache
Display controller cache settings
settings
Display controller settings
ownership
Display controller ownership
useroptions
Display controller user options
([DPSOH
7KHIROORZLQJH[DPSOHVKRZVDW\SLFDORXWSXWIRUVHYHUDORIWKHFRPPDQGRSWLRQV
AR60DIAG> describe controller 0 status
FC LOOP ID (ALPA) = 0x0
Controller date .........Wed Apr 21 11:14:18 1999
A single controller configuration has been detected.
Controller 0
Controller 1
===================================================================
Address
8/8.8.0.6.0.0.0
State
ACTIVE
PASSIVE
Luns
0
NONE
Display SES configuration information?
Continue ([y]/n)?
DISK DEVICES
IndexChannelSlotStatus
_______________ _____
0
1
0
OK
1
1
8
OK
2
1
1
OK
3
1
9
OK
4
1
2
OK
5
1
10
OK
6
1
3
OK
7
1
11
OK
8
1
4
OK
9
1
12
OK
POWER SUPPLIES
IndexLocation
Status
______________________
0
Controller
1
Controller
2
Channel 1 Lo
3
Channel 1
FANS
IndexLocation
______________________
0
Controller
1
Controller
2
Channel 1 Lo
3
Channel 1 Lo
BBUs
IndexLocation
______________________
0
Controller
OK
OK
OK
OK
Status
OK
OK
OK
OK
Status
OK
Display physical array information?
------------- Array Physical Page (0x2A) ---------SCSI
<----------- Scsi Channel ----------->
ID
1 2 3 4 5 6 7
8 9 10 11 12 13 14 15
0
|00|01|01|01|01|01|11|11|11|11|11|11|11|11|11|
.
.
15 |0A|01|01|01|01|01|11|11|11|11|11|11|11|11|11|
Status code legend
-----------------00 = Included
01 = Non-existent drive
02 = Unassigned drive
07 = The addressed controller
0A = Enclosure services monitor
11 = Non-supported channel
17 = Alternate controller
AR60DIAG >describe controller 0 options cache
[Mode Page 0x08] Cache Parameters
-----------------------------------------------------------Read Cache Disable. . . . . . . . . . . . . . .
NOT SET
Write Cache Enable. . . . . . . . . . . . . . .
SET
Multiplication Factor . . . . . . . . . . . . .
NOT SET
Disable Pre-fetch Transfer Length . . . . . . .
65535 blocks
Minimum Pre-fetch . . . . . . . . . . . . . . .
0 blocks
Maximum Pre-fetch . . . . . . . . . . . . . . .
0 blocks
Maximum Pre-fetch Ceiling . . . . . . . . . . .
65535 blocks
[Mode Page 0x2E] Cache Parameters
-----------------------------------------------------------Enterprise Cache Dump Enable. . . . . . . . . .
NOT SET
Write Caching WITHOUT Batteries . . . . . . . . NOT SET
Force Wrt-thru on 2 min. warning. . . . . . . .
NOT SET
Cache Mirror Enable . . . . . . . . . . . . . .
SET
Write Cache Active. . . . . . . . . . . . . . .
NOT SET
Read Cache Active . . . . . . . . . . . . . . .
SET
Batteries OK. . . . . . . . . . . . . . . . . .
SET
Alternate Ctrl Batteries OK . . . . . . . . . .
SET
Cache Mirror Active . . . . . . . . . . . . . .
NOT SET
Alternate Ctrl Cache Mirroring Active . . . . .
NOT SET
Batteries preset. . . . . . . . . . . . . . . .
SET
Alternate Battery power available for cache. . SET
Read Cache Algorithm . . . . . . . . . . . . .
1
Write Cache Algorithm . . . . . . . . . . . . .
1
Cache Flush Algorithm . . . . . . . . . . . . .
1
Cache Flush modifier (time interval) . . . . .
10000 mSeconds
2 Minute Warning Flush Algorithm. . . . . . . .
1
2 Minute Warn. Flush Modifier (time interval) . 10000 mSeconds
Cache Battery age . . . . . . . . . . . . . .
180 days
Demand Flush Threshold . . . . . . . . . . . .
Demand Flush Amount . . . . . . . . . . . . .
Cache size . . . . . . . . . . . . . . . . . .
MBytes
Cache Block size . . . . . . . . . . . . . . .
Large I/O size. . . . . . . . . . . . . . . . .
Cache Mirror Allocation . . . . . . . . . . . .
20400/256
5100/256
256
8
1024
12800/256
AR60DIAG > describe controller 0 options settings
Controller date
.........Wed Apr 21 11:15:13 1999
[Inquiry Page 0x83] Identification Parameters
--------------------------------------------NAA = 6 (0x06) CompanyID = 41144 (0x00a0b8), VSID = 128 (0x80)
=== IEEE Extended Unique Indentifer ===
0x00 0x06 0x01 0x66 0x00 0x00 0x00 0x04
Quiescence Value = 5
AR60DIAG> describe controller 0 options ownership
Controller pair at address 8/8.8.0.6.0.0.0
--------------------------------------------Primary Serial Number
= 1T83710047
Secondary Serial Number = 1T83710065
AR60DIAG> describe controller 0 options useroptions
================= User option settings ===============
Byte Value
Meaning
0x00 0x00
Enable Synchronous Negotiation . . . . . Disabled
0x01 0x00
Enable Wide Negotiation . . . . . . . .
Disabled
0x02 0x03
Spin up algorithm. . . . . . . . . . . .
Wait
1 minute for start cmd - then 1 drv at a time
0x03 0x32
Drive spinup delay . . . . . . . . . . .
5
secs
0x04 0x00
Reserved byte4 . . . . . . . . . . . . .
0x04
0x05 0x14
Host cmd delay a power up . . . . . . .
2 sec
0x06 0x00
Reserved bytes 6 . . . . . . . . . . . .
0x00
0x07 0x05
Default RAID Level . . . . . . . . . . .
5
0x08 0x10
Option control byte 8 . . . . . . . . .
Enable
LUN number field on ModePg 2B
0x09 0x50
Option control byte 9 . . . . . . . . .
DISAllow WrtLng
DISAllow Write6/10
DISAllow WriteVerify
DISallow Format Unit
Enable drive download
Allow 2GByte+ LUNS
0x0a 0x06
0x0b 0x00
0x0c 0x01
Unit Attention Key . . . . . . . . . . .
0x06
Reserved byte 0x0B . . . . . . . . . . .
0x00
Start up Sequence control bits . . . . .
Dwnld status bit is
set
Selection response
delay NOT set
0x0d 0x00
Spindle Synchronization Control. . . . .
0x00
0x0e 0x00
0x10 0x14
0x11 0x20
0x12 0x14
0x14 0x15
0x15 0x00
0x17 0x00
0x18 0xf0
seconds
0x19 0x0a
0x1a 0x00
Reserved bytes 0x0E 0x0F . . . . .
Host Cmd Delay on Bus Reset. . . .
Inquiry Unconfigured Device Type .
Reserved bytes 0x12 0x13 . . . . .
Drv Bus Reset to Ready Wait Time .
Reserved bytes 0x15 0x16 . . . . .
Byte for HOST use. . . . . . . . .
Start of Day Error Reporting Delay
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
0x00 0x00
. 2 seconds
. 0x20
.
0x14 0x00
.2 seconds
.
0x00 0x00
.
0x00
.
600.000000
Subsystem Polling Interval . . . . . . .
Pwr Supply Polling Interval. . . . . . .
5 minutes.
DISABLED
0x1b 0x00
Drive-side Queuing Options. . . . . . . .
Drv sorting OFF.
Dynamic queue depth
= optimized.
0x1c 0x04
Error reporting Option (Byte 0x1C) . . .
Report failed
drvs/dead LUNS at start of day
0x1d 0x80
Error reporting Option (Byte 0x1D) . . .
Rprt VU Unit Attn
as Chk Conditions
0x1e 0x00
UPS options. . . . . . . . . . . . . . .
No
feature support
0x1f 0x00
AC Polling option. . . . . . . . . . . .
Does
NOT POLL
0x20 0x00
UPS warning time options . . . . . . . .
0x00 0x.00
0x22 0x00
Low UPS BATTERY recharge time . . .0 minutes
0x24 0x00
Inquiry Non-owned LUN device type. . .0x.02x
0x25 0x00
Parity scan options. . . . . . . . . . .
Auto parity scan NOT
enabled.
0x26 0x00
LUN takeover UnitAtn ASC . . . . . . . . 0x00
0x27 0x00
Serial Status Display. . . . . . . . . .
0x00
0x28 0x04
Misc. options byte 0x28. . . . . . . . .
Synchronize NVSRAM is SET
Load Network Software is NOT SET
Report in Inquiry as SCSI-3 is NOT SET
Treat BusDeviceReset as BUS RESET is NOT SET
Disable use of FUA is NOT SET
Disable creation of default LUN NOT SET
0x29 0x2c
Misc. options byte 0x29. . . . . . . . .
Don’t fail sub-encls drives on sub-enclsr failureSET
0x2a 0x64
Drive cmd timeout value. . . . . . . . .
10 seconds
0x2b 0x8a
Caching Options. . . . . . . . . . . . .
Enable Write-Back cache SET
Enable cache WITHOUT batteries NOT SET
Enable default cache mirroring SET
Default cache Block sizeReserved
Enable subsystem cache LED SET
0x2c 0x00
Drive negotiation Options. . . . . . . .
Negotiate for WIDE NOT SET
Negotiate for Synchronous Xfer Set for maximum rate
0x2d 0x00
Cache Battery Life Expiration Age. . . .0 days
0x2e 0x00
Cache battery expiration warning age .0 weeks
0x2f 0x22
Misc. options byte 3 . . . . . . . . . .
Enable Ultra Scsi Speeds between controllers NOT SET
Disable immediate avail. during LUN creation SET
Multi-parallel SCSI host RESET Prop. enable NOT SET
Default ECDE Value NOT SET
Alternate Cntrlr Reset Prop. Enable SET
0x30 0x00
Misc. options byte 4 . . . . . . . . . .
0x00
0x31 0x00
Background Disk Scrubbing Options. 0x00
0x32 0x00
Universal Transport Mechanism. . . . . Disabled
Bytes %.02x Reserved for future use . . . . . . . .
AR60DIAG> describe controller 0 channel 1
=============== JBOD connected
Drive at address 0 . . .
Fan #1. . . . . . . . . .
Fan #2. . . . . . . . . .
Supply #1 . . . . . . . .
Supply #2 . . . . . . . .
to channel 1 ===============
. . . OK
. . . OK
. . . OK
. . . OK
. . . OK
. . .
OK
. . .
OK
. . .
ON AND OK
. . .
ON AND OK
AR60DIAG> describe controller 0 channel 1 disk 2
Defect List: Controller 0 Channel 1 Disk 2
-----------------------------------------------G list has 0 entries
P list has 1263 entries
AR60DIAG> describe controller 0 lun 0
The controller reports 1 lun
================= LUN 0 configuration =================
Raid Level = 0
Lun Type = Sub-Lun
MaxLBA = 2047999
Current LUN state = Operational
Approximate capacity = 100 MBytes
Lun is composed of 3 drives. Shown below in channel:address
format
1:0 2:2 3:1
Continue ([y]/n)?
Lun 0 - Reconstruction Frequency(tenths of seconds) = 1
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GLVNYDULDEOHVHUYHVDVWKHGHIDXOWGLVNDGGUHVVYDOXHIRUDOOVXEVHTXHQWFRPPDQGV9DOLG
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Note
6\QRSVLV
disk
disk #
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YDULDEOHIURPLWVFXUUHQWYDOXHRIWRDYDOXHRI
AR60DIAG> disk
Disk is set to 1
AR60DIAG> disk 4
Disk is set to 4
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6\QRSVLV
dispconf
dispconf controller #
([DPSOH
AR60DIAG > dispconf
Controller 0
Controller 1
===================================================================
Address 10/8.8.0.255.0.7.0
State
PASSIVE
ACTIVE
Luns
0
UNKNOWN
=============== JBOD connected to channel 1 ===============
Drv in slot 0
(ScsiAdd 0 ) . . . . . . OK
Drv in slot 1
(ScsiAdd 8 ) . . . . . . OK
Drv in slot 2
(ScsiAdd 1 ) . . . . . . OK
Drv in slot 3
(ScsiAdd 9 ) . . . . . . OK
Drv in slot 4
(ScsiAdd 2 ) . . . . . . OK
Drv in slot 5
(ScsiAdd 10) . . . . . . OK
Drv in slot 6
(ScsiAdd 3 ) . . . . . . OK
Drv in slot 7
(ScsiAdd 11) . . . . . . OK
Drv in slot 8
(ScsiAdd 4 ) . . . . . . OK
Drv in slot 9
(ScsiAdd 12) . . . . . . OK
Fan #1. . . . . . . . . . . . . . . . . . OK
Fan #2. . . . . . . . . . . . . . . . . . OK
Supply #1 . . . . . . . . . . . . . . . . ON AND OK
Supply #2 . . .
=============== JBOD
Drv in slot 0
Drv in slot 1
Drv in slot 2
Drv in slot 3
Drv in slot 4
Drv in slot 5
Drv in slot 6
Drv in slot 7
Drv in slot 8
Drv in slot 9
Fan #1. . . . .
Fan #2. . . . .
Supply #1 . . .
Supply #2 . . .
=============== JBOD
Nothing appears
=============== JBOD
Nothing appears
=============== JBOD
Nothing appears
=============== JBOD
Nothing appears
. . . . . . . . . . . . . ON AND OK
connected to channel 2 ===============
(ScsiAdd 0 ) . . . . . . OK
(ScsiAdd 8 ) . . . . . . OK
(ScsiAdd 1 ) . . . . . . OK
(ScsiAdd 9 ) . . . . . . OK
(ScsiAdd 2 ) . . . . . . OK
(ScsiAdd 10) . . . . . . OK
(ScsiAdd 3 ) . . . . . . OK
(ScsiAdd 11) . . . . . . OK
(ScsiAdd 4 ) . . . . . . OK
(ScsiAdd 12) . . . . . . OK
. . . . . . . . . . . . . OK
. . . . . . . . . . . . . OK
. . . . . . . . . . . . . ON AND OK
. . . . . . . . . . . . . ON AND OK
to be connected to this channel
================= LUN 0 configuration =================
Raid Level = 5
Lun Type = Regular Lun
MaxLBA = 2047999
Current LUN state = Operational
Approximate capacity = 10000 MBytes
Lun is composed of 3 drives. Shown below in channel:address
format
1:0 1:8 2:3
',63),/(6
7KLVFRPPDQGGLVSOD\VDOLVWRIWKHILUPZDUHILOHVIRUWKHGLVNDUUD\FRPSRQHQWV
6\QRSVLV
dispfiles
([DPSOH
AR60DIAG> dispfiles
File Name
nvsram_G
bootware_07
firmware_45
alp.frm
HP02.frm
Intended Product
HP A5277A
HP A5277A
HP A5277A
HP A5272A
Size
959
532116
1559728
230596
303360
Note
NVSRAM
Bootware
Application firmware
BCC firmware
Disk firmware
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GLVFRYHU\SURFHVV(DFKGLVNDUUD\FRQWUROOHULVLGHQWLILHGDQGDVVLJQHGDQXPEHUZKLFKLV
XVHGWRDGGUHVVWKHFRQWUROOHUZKHQXVLQJRWKHU$5',$*FRPPDQGV
7KH',630$3LVWKHRQO\ZD\WRGHWHUPLQHZKDWQXPEHU$5',$*KDV
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$5',$*FRPPDQGV
Note
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dispmap
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QXPEHULQWKHOHIWPRVWFROXPQZKLFKLVWKH,'DVVLJQHGWRWKHFRQWUROOHUE\$5',$*
AR60DIAG> dispmap
Test
Disk
Path
Product String
---- --------------- ----------------------0
8/8.8.0.6.0.0
HP A5277A
1
8/8.8.0.7.0.0
HP A5277A
Rev
----9301
9301
Size
-------
'2:1/2$'
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WARNING
This command is destructive, and downloading an incorrect
firmware file could render your disk drive inoperative. Also, do not
switch anything on or off on the host while a download operation is
in process!
6\QRSVLV
download
download controller #
download controller # channel #
download controller # channel # disk #
([DPSOH
7KHIROORZLQJH[DPSOHGRZQORDGVILUPZDUHWRGLVNRQFKDQQHORQFRQWUROOHU
AR60DIAG> download controller 0 channel 2 disk 3
Enter the firmware file name
[’?’ displays the files. Default quits]: ?
File Name
nvsram_G
bootware_07
firmware_45
alp.frm
HP02.frm
Intended Product
HP A5277A
HP A5277A
HP A5277A
HP A5272A
Size
959
532116
1559728
230596
303360
Note
NVSRAM
Bootware
Application firmware
BCC firmware
Disk firmware
Legend:
File name = name of the firmware file
Intended Product = firmware file’s intended product
Size = exact byte size of the firmware image
Enter the firmware file name
[’?’ displays the files. Default quits]: HP02.frm
filename HP02.frm
dataSize 303360 .
dataHdrSize 1088 .
loadSize
304448 .
ScsiWriteBuffer success. - 0
writing partial chunk 3728 bytes
ScsiWriteBuffer success. out of loop - 24
**************************************************************
*
Firmware downloaded SUCCESSFULLY!
*
**************************************************************
,'(17,)<
7KH,'(17,)<FRPPDQGVWDUWVDQGVWRSVIODVKLQJRIWKHDPEHU)DXOW/('RQWKHVSHFLILHG
GLVNPRGXOH,IQRGLVNLVVSHFLILHGWKH/('ZLOOEHIODVKHGRQWKHGLVNLGHQWLILHGE\WKH
FXUUHQWHQYLURQPHQWYDULDEOHV
6\QRSVLV
identify controller # channel # disk # <on|off>
([DPSOH
7KHIROORZLQJH[DPSOHIODVKHVWKH/('VIRUGLVNRQFKDQQHORIFRQWUROOHU
AR60DIAG> identify controller 1 channel 3 disk 2
Flashing LEDs for controller 1 channel 3 disk 2 on
The LED for Controller 1 Channel 3 Disk 2 is ON
3$5,7<6&$1
7KH3$5,7<6&$1FRPPDQGSHUIRUPVUHDOWLPHGDWDLQWHJULW\FKHFNLQJRQWKHVSHFLILHG
/81
6\QRSVLV
parityscan controller # LUN #
([DPSOH
7KHIROORZLQJH[DPSOHSHUIRUPVDSDULW\VFDQRQ/81RQFRQWUROOHU
AR60DIAG> parityscan controller 0 lun 3
5($'/2*
7KH5($'/2*FRPPDQGGLVSOD\VWKHLQWHUQDOORJVRIWKHVSHFLILHGGLVNDUUD\
FRPSRQHQWV,IQRKDUGZDUHFRPSRQHQWLVVSHFLILHGWKHORJVZLOOEHUHWXUQHGIRUWKHGLVN
LGHQWLILHGE\WKHFXUUHQWHQYLURQPHQWYDULDEOHV
,QWHUQDOORJVFDQEHGLVSOD\HGIRUWKHIROORZLQJFRPSRQHQWV

&RQWUROOHUGLVSOD\LQWHUQDOORJVIRUWKHVSHFLILHGGLVNDUUD\FRQWUROOHU

'LVNGLVSOD\LQWHUQDOORJVIRUWKHVSHFLILHGGLVN
6\QRSVLV
readlog
readlog controller #
readlog controller # channel # disk #
([DPSOH
7KHIROORZLQJH[DPSOHUHDGVWKHORJRIFRQWUROOHUDQGWKHQRIGLVNRQFKDQQHO
AR60DIAG> readlog controller 0
Last n Deferred Errors or Asynchronous Events
--------------------------------------------------------------Event Number <1> Format Block
-------------------------------------------Sense Key . . . . . . . . . . . . . . . . .
Information . . . . . . . . . . . . . . . .
Additional Sense Length . . . . . . . . . . 152
Command Specific Information . . . . . . . 0
ASC . . . . . . . . . . . . . . . . . . . .
ASCQ . . . . . . . . . . . . . . . . . . .
FRU . . . . . . . . . . . . . . . . . . . .
Total Number of Errors (this operation) . 1
Total Retry Count (this operation) . . . .
0
0x6
0
0xa1
0x0
0x0
ASC/ASCQ Stack . . . . . . . . . . . . . .
0
Error Detection Point . . . . . . . . . . .
137363456
Host ID . . . . . . . . . . . . . . . . . .
0
Array Software Revision Level . . . . . . . -1828651008
LUN Number . . . . . . . . . . . . . . . .
0
LUN Status . . . . . . . . . . . . . . . .
0
Drive Software Revision Level . . . . . . . 0
RAID Level . . . . . . . . . . . . . . . .
0
I/O Sequence Number . . . . . . . . . . . .
392
Continue ([y]/n)?
AR60DIAG> readlog controller 0 channel 1 disk 1
Supported Log Sense Pages
-----------------------------------------Page Code 2 Error Counter Page (Write) Page [Write Errors]
Page Code 3 Error Counter Page (Read) Page [Read Errors]
Page Code 5 Error Counter Page (Verify) Page [Verify Errors]
Page Code 6 Non-Medium Error Page [Non-Medium]
Page Code 37 Vendor Unique or Non SCSI-2 Standard [Vendor Unique]
Page Code 3e Vendor Unique or Non SCSI-2 Standard [Vendor Unique]
=
=
=
=
=
=
Read Errors
-----------------------------------------Errors Corrected Without Substantial Delay =
Errors Corrected With Possible Delays
=
0
0
0
0
(0x00000011e6d7ec00)
0
10343
0
Write Errors
-----------------------------------------Errors Corrected With Possible Delays
Total Errors Corrected By Applying Retries
Total Errors Corrected
Total Times Correction Algorithm Processed
Total Bytes Processed
Total Uncorrected Errors
Total
Total
Total
Total
Total
Errors Corrected By Applying Retries
Errors Corrected
Times Correction Algorithm Processed
Bytes Processed
Uncorrected Errors
=
=
=
=
=
0
10343
10343
(0x00000034cb6a8800)
0
Verify Errors
-----------------------------------------Errors Corrected Without Substantial Delay
Errors Corrected With Possible Delays
Total Errors Corrected By Applying Retries
Total Errors Corrected
Total Times Correction Algorithm Processed
Total Bytes Processed
Total Uncorrected Errors
=
=
=
=
=
=
=
0
0
0
0
0
(0x0000000009c6ce00)
0
NonMedium Errors
-----------------------------------------Errors Corrected Without Substantial Delay =
0
Vendor Unique Page 0x37 Dump
-----------------------------------------Entering PrintAsciiHex() with length = 0x2c
Addr
|
Hexadecimal
|
ASCII
------------------------------------------------------------------0 (0x
0) | 0x37 0x00 0x00 0x28 0x00 0x00 0x00 0x04 | 7..(....
8 (0x
8) | 0x04 0xef 0xb1 0x33 0x00 0x01 0x00 0x04 | ...3....
16 (0x 10) | 0x08 0xcc 0x96 0x25 0x00 0x02 0x00 0x04 | ...%....
24 (0x 18) | 0x00 0x00 0x90 0xed 0x00 0x03 0x00 0x04 | ........
32 (0x 20) | 0x00 0x13 0xab 0xfb 0x00 0x04 0x00 0x04 | ........
40 (0x 28) | 0x00 0x00 0x00 0x00
| ....
Vendor Unique Page 0x3e Dump
-----------------------------------------Entering PrintAsciiHex() with length = 0x14
Addr
|
Hexadecimal
|
ASCII
------------------------------------------------------------------0 (0x
0) | 0x3e 0x00 0x00 0x10 0x00 0x00 0x00 0x04 | >.......
8 (0x
8) | 0x00 0x03 0xf1 0xc2 0x00 0x08 0x00 0x04 | ........
16 (0x 10) | 0x00 0x00 0x00 0x74
| ...t
5(9,6,21
7KH5(9,6,21FRPPDQGGLVSOD\VILUPZDUHUHYLVLRQLQIRUPDWLRQIRUWKHVSHFLILHG
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WKHFKDQQHOLQIRUPDWLRQLVGLVSOD\HGIRUWKH%&&PRGXOHVFRQQHFWHGWRDOOFKDQQHOVRQWKH
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6\QRSVLV
revision
revision controller #
revision controller # channel #
revision controller # channel all
([DPSOH
7KHIROORZLQJH[DPSOHGLVSOD\VWKHILUPZDUHUHYLVLRQIRUFRQWUROOHUDQGWKHQWKH
UHYLVLRQIRUFKDQQHO
AR60DIAG> revision controller 0
============= Controller Revision =============
A5277A
HP
9301 :Storage Array controller device
========== CONTROLLER PCA REVISION INFORMATION =========
Channels
Memory
Serial #
Rev
Id
6
32 Mbytes
16s
1T83310184
============= FIRMWARE REVISIONS ============
Overall Revision
Revision Date
147.1.0
1/26/99
Module
Revision
Revision Date
-------------------------------------------------------------------
BOOTWARE
FIBRE CHANNEL
APPLICATION
147.1.0
147.1.0
147.1.0
1/26/99
3/3/99
3/3/99
============= SOFTWARE REVISIONS ============
Overall Revision
Revision Date
147.1.0
3/3/99
Module
Revision
Revision Date
---------------------------------------------------------------BOOTWARE
147.1.0
1/26/99
FIBRE CHANNEL
147.1.0
3/3/99
APPLICATION
147.1.0
3/3/99
0 ST39173LC
1 ST39173LC
2 ST39173LC
3 ST39173LC
4 ST39173LC
6 INFINITI
15 3520EX15
SEAGATE
HP01 :Disk
SEAGATE
HP01 :Disk
SEAGATE
HP01 :Disk
SEAGATE
HP01 :Disk
SEAGATE
HP01 :Disk
SYMBIOS
1.00
:ProIBM
2
6
INFINITI
SYMBIOS
1.00
:Pro-
6
INFINITI
SYMBIOS
1.00
:Pro-
0
1
2
3
4
8
9
10
11
12
ST39173LC
ST39173LC
ST39173LC
ST39173LC
ST39173LC
ST39173LC
ST39173LC
ST39173LC
ST39173LC
ST39173LC
SEAGATE
SEAGATE
SEAGATE
SEAGATE
SEAGATE
SEAGATE
SEAGATE
SEAGATE
SEAGATE
SEAGATE
HP01 :Disk
HP01 :Disk
HP01 :Disk
HP01 :Disk
HP01 :Disk
HP01 :Disk
HP01 :Disk
HP01 :Disk
HP01 :Disk
HP01 :Disk
Channel 1 : Address
Channel 1 : Address
Channel 1 : Address
Channel 1 : Address
Channel 1 : Address
Channel 1 : Address
cessor device
Channel 1 : Address
:Processor device
Channel 2 : Address
cessor device
Channel 3 : Address
cessor device
Channel 1 : Address
Channel 1 : Address
Channel 1 : Address
Channel 1 : Address
Channel 1 : Address
Channel 1 : Address
Channel 1 : Address
Channel 1 : Address
Channel 1 : Address
Channel 1 : Address
Channel 4 : Address
:Processor device
Channel 4 : Address
:Processor device
Channel 5 : Address
cessor device
Channel 6 : Address
cessor device
14 A5294A
HP
3310
15 A5294A
HP
3310
6
INFINITI
SYMBIOS
1.00
:Pro-
6
INFINITI
SYMBIOS
1.00
:Pro-
AR60DIAG> revision controller 0 channel 1
Channel 1 : Address
Channel 1 : Address
Channel 1 : Address
Channel 1 : Address
Channel 1 : Address
Channel 1 : Address
cessor device
Channel 1 : Address
:Processor device
Channel 1 : Address
Channel 1 : Address
Channel 1 : Address
Channel 1 : Address
Channel 1 : Address
Channel 1 : Address
Channel 1 : Address
Channel 1 : Address
Channel 1 : Address
Channel 1 : Address
0 ST39173LC
1 ST39173LC
2 ST39173LC
3 ST39173LC
4 ST39173LC
6 INFINITI
15 3520EX15
0
1
2
3
4
8
9
10
11
12
ST39173LC
ST39173LC
ST39173LC
ST39173LC
ST39173LC
ST39173LC
ST39173LC
ST39173LC
ST39173LC
ST39173LC
SEAGATE
HP01 :Disk
SEAGATE
HP01 :Disk
SEAGATE
HP01 :Disk
SEAGATE
HP01 :Disk
SEAGATE
HP01 :Disk
SYMBIOS
1.00
:ProIBM
SEAGATE
SEAGATE
SEAGATE
SEAGATE
SEAGATE
SEAGATE
SEAGATE
SEAGATE
SEAGATE
SEAGATE
2
HP01 :Disk
HP01 :Disk
HP01 :Disk
HP01 :Disk
HP01 :Disk
HP01 :Disk
HP01 :Disk
HP01 :Disk
HP01 :Disk
HP01 :Disk
6+2:(19
7KH6+2:(19FRPPDQGGLVSOD\VWKHFXUUHQWYDOXHVRIWKHHQYLURQPHQWYDULDEOHV
6\QRSVLV
showenv
([DPSOH
7KHIROORZLQJH[DPSOHGLVSOD\VWKHFXUUHQWYDOXHVIRUWKHHQYLURQPHQWYDULDEOHV
AR60DIAG> showenv
controller 1
channel 2
disk 4
81%,1'
7KH81%,1'FRPPDQGXQELQGVD/81IURPWKHVSHFLILHGFRQWUROOHU,IQRFRQWUROOHULV
VSHFLILHGWKH/81LVXQERXQGIURPWKHGHIDXOWFRQWUROOHULGHQWLILHGE\WKHHQYLURQPHQW
YDULDEOH7KH81%,1'FRPPDQGLVDOVRXVHGWRUHSODFH/81
6\QRSVLV
unbind controller # LUN #
([DPSOH
7KHIROORZLQJH[DPSOHXQELQGV/81RQFRQWUROOHU
AR60DIAG> unbind controller 1 lun 2
*******************************************************************
********
*****
*****
*****
W A R N I N G
W A R N I N G
W A R N I N G
*****
*****
*****
*****
UNBIND is a destructive command. All user data on
*****
*****
the currently configured LUN is about to be LOST!!!
*****
*****
*****
*******************************************************************
********
Destroy LUN 2 and ALL user data ?Press [y] for yes, [n] for no
then press [Return]
y
LUN 2 is UNBOUND !!
Healthcheck Diagnostic Tool
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*HWWLQJ6WDUWHG
*RWRWKHIROORZLQJLQWHUQDO+3ZHEVLWHWRGRZQORDGDQGLQVWDOO+HDOWKFKHFN
http://support.neth.hp.com/ESSO/Operations/healthcheck_applic.shtml
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\java\progs\healthcheck
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6WRUHWKHILOHORFDOO\LQDGLUHFWRU\XQGHU\java\progs\healthcheck\userfiles
+HDOWKFKHFNZLOOUHDGIURPWKLVGLUHFWRU\
+HDOWKFKHFNFRPSDUHVILUPZDUHDQGVXFKZLWKWKHLQIRUPDWLRQLQDGDWDEDVHQDPHG
GDWDEDVHMDUIRXQGXQGHUGLUHFWRU\\java\progs\healthcheck\dbf
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+HDOWKFKHFN'LDJQRVWLF7RRO 503
File Description
File
Description
healthcheck.zip
The zip file for a complete first installation.
readmefirst.doc
The complete installation guide.
updateinfo.doc
Update info concerning script, program and database.
HealthCheck.jar
The java program that will be updated as needed.
Check
The Unix script used to collect data from the system.
database.jar
This is the device database file.
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5LJKWFOLFNRQ\java\progs\healthcheck\healthcheck.jarDQGFUHDWHD
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506+HDOWKFKHFN'LDJQRVWLF7RRO
Troubleshooting
6
TROUBLESHOOTING
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 508
Installation Problem Solving Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 513
Troubleshooting Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 515
Power-Up Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 517
Controller Enclosure Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 519
SureStore E Disk System SC10 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 594
Serial Port Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 601
507
Introduction
7KHPRGXODUGHVLJQRIWKH'LVN$UUD\)&VLPSOLILHVWKHLVRODWLRQDQGUHSODFHPHQWRI
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RIWKH)58VDUHFXVWRPHUUHSODFHDEOH2WKHUDUUD\FRPSRQHQWVFDQEHUHSODFHGLQWKH
ILHOGEXWRQO\E\DWUDLQHGVHUYLFHUHSUHVHQWDWLYH$FRPSOHWHOLVWRISURGXFWDQGSDUW
QXPEHUVDUHLQFOXGHGLQ5HSODFHDEOH3DUWVRQSDJH CAUTION
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508,QWURGXFWLRQ
Troubleshooting
$ERXW)LHOG5HSODFHDEOH8QLWV)58V
7KH'LVN$UUD\)&FRQVLVWVRID&RQWUROOHU(QFORVXUHDQGRQHRUPRUH6XUH6WRUH('LVN
6\VWHP6&HQFORVXUHV7DEOHLGHQWLILHVWKHGLVNDUUD\)58VDQGZKHWKHUWKH\DUH
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7DEOH )LHOG5HSODFHDEOH8QLWV
Field Replaceable Units
Customer
Replaceable
Unit
Hot
Swappable
Modules
Yes
No
Yes
Yes
Yes
No
No
No
Yes
Yes
N/A
N/A
N/A
No
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
No
No
No
No
Yes
Yes
Yes
Yes
No
Yes
No
Yes
Yes
N/A
N/A
N/A
N/A
Disk Enclosure
Disk Modules
BCC (Bus Controller Card) Modules
– Note - disk enclosure should be powered down
when replacing the BCC.
Disk Fan Modules
Disk Carrier Assembly
Power Button Assembly
Midplane/Mezzanine Assembly
Controller Enclosure
Controller Modules
Media Interphase Adapter (MIA)
Battery Backup Module
Controller Fan Module
SCSI Cables
Fibre Channel Cables
SIMM Memory (Controller Module)
Power Supply Fan Module
Power Harnesses
Power Cage/Midplane Assembly
Controller Cage/Midplane Assembly
Misc. Hardware
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Critical
An event that causes host system downtime, or other loss of service.
Host system operation will be affected if the disk system continues to
be used without correction of the problem. Immediate action is
required.
Serious
An event that may cause, host system downtime, or other loss of
service if left uncorrected. Host system and hardware operation may
be adversely affected. The problem needs repair as soon as possible.
Major Warning
An event that could escalate to a serious condition if not corrected.
Host system operation should not be affected and normal use of the
disk system can continue. Repair is needed but at a convenient time.
Minor Warning
An event that will not likely escalate to a severe condition if left
uncorrected. Host system operation will not be interrupted and normal
use of the disk system can continue. The problem can be repaired at a
convenient time.
Information
An event that is expected as part of the normal operation of the
hardware. No action is required.
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Notification Time:
Thu Aug 6 15:18:03 1998
yourserver sent Event Monitor notification information:
/peripherals/events/mass_storage/LVD/enclosure/10_12.8.0.255.0.10.0 is
!=1.
Its current value is CRITICAL(5)
Event data from monitor:
Event Time: Thu Aug 6 15:18:03 1998
Hostname: yourserver.rose.hp.com
Event ID: 0x0035ca2b9b00000002
Event # : 101
Severity: Critical
IP Address: 15.43.212.175
Monitor: dm_ses_enclosure
Event Class: I/O
Enclosure at hardware path 10/12.8.0.255.0.10.0: Hardware failure
Associated OS error log entry id(s): None
Description of Error:
The disk device is indicating a fault.
Probable Cause/Recommended Action:
The disk drive in slot 1 has failed. Check the connection, reseat,
or replace the disk drive.
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LED
Normal State
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Note
Note
7DEOH ((3520/('V
Description
LED Pattern
In-between programming steps
0x80
Erasing boot flash segments
0x81
Writing boot flash segments
0x82
Verifying erase of boot segments
0x83
Verifying write of boot segments
0x84
Erasing file flash segments
0x89
Writing file flash segments
0x8A
0x8B
Verifying write of file flash segments
0x8C
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'D\
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FRPSRQHQWVDQGLVRQO\SHUIRUPHGGXULQJDSRZHURQUHVHW,IWKHUHLVDFULWLFDO
FRPSRQHQWIDLOXUHZKHQUXQQLQJGLDJQRVWLFVWKHFRQWUROOHUILUPZDUHZLOOKDOW
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WKDWIDLOHG
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3URFHVVRUPHPRU\
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(WKHUQHWFRQWUROOHUDQGRUWKH)LEUH&KDQQHOKRVWLQWHUIDFHWKHILUPZDUHFRPSRQHQWV
WRVXSSRUWWKHVHLQWHUIDFHVDUHORDGHG7KH(WKHUQHWFDSDELOLW\PXVWVSHFLILFDOO\EH
HQDEOHGYLDDQRSWLRQLQWKH8VHUFRQILJXUDEOHUHJLRQRI1965$0RIIVHW[ELW
&RQWUROOHU+HDUWEHDW7KHFRQWUROOHUKHDUWEHDW/('ZLOOEHJLQWRWXUQRQDQGRII7KH
/('SDWWHUQGLVSOD\HGZLOOEH[[[[[HWF7KHDEVHQFHRIWKH
KHDUWEHDW/('LVDQLQGLFDWLRQWKDWDIDWDOHUURUKDVRFFXUUHG
&RQWUROOHUILUPZDUHFRPSRQHQWVWRKDQGOHKRVWRSHUDWLRQV7KHFRQWUROOHUZLOO
LQLWLDOL]HWKHKRVWRSHUDWLRQVWRDOORZWKHFRQWUROOHUWRUHFHLYHDQGKDQGOHRSHUDWLRQV
LVVXHGE\DKRVWV\VWHP
3RZHUXS5HVHW8QLW$WWHQWLRQIRUDOOORJLFDOXQLWV7KHFRQWUROOHUZLOOVHWWKH
3RZHUXS5HVHW8QLW$WWHQWLRQIRUDOOORJLFDOXQLWVDQGWKHILUVWQRQLQTXLU\KRVW
FRPPDQGWRWKHORJLFDOXQLWZLOOEHUHWXUQHGZLWKD&KHFN&RQGLWLRQDORQJZLWKWKH
Troubleshooting
Verifying erase of file flash segments
VHQVHGDWDLQGLFDWLQJWKDWDSRZHURQRUUHVHWKDVRFFXUUHG7KH6HQVH.H\$6&DQG
$6&4ZLOOEH[[DQG[UHVSHFWLYHO\
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VXEV\VWHPFRQILJXUDWLRQFKDQJHVDUHSURKLELWHGXQWLOWKHFRQWUROOHUKDVILQLVKHG
ERRWLQJ0RGH6HOHFWFRPPDQGVLVVXHGE\DKRVWGXULQJWKLVWLPHSHULRGZLOOEH
UHWXUQHGZLWKDQHUURUE\WKHFRQWUROOHULQGLFDWLQJWKDWWKHDGGUHVVHGORJLFDOXQLWLV
FXUUHQWO\QRWUHDG\DQGLVLQWKHSURFHVVRIEHFRPLQJUHDG\
+RVW6LGHVHOHFWLRQHQDEOHG7KHFRQWUROOHUZLOOQRZHQDEOHVHOHFWLRQRQWKHKRVW
VLGHDOORZLQJKRVWWRVHOHFWWKHFRQWUROOHU2QDEXVUHVHWWKLVVWHSLVFRPSOHWHGZLWKLQ
PVRIUHFHLYLQJWKHEXVUHVHW2QSRZHUXSWKLVVWHSLVFRPSOHWHGZLWKLQVHFRQGV
5HVSRQGWRKRVWªV,QTXLU\FRPPDQGV7KHFRQWUROOHULVQRZDEOHWRUHVSRQGWRKRVW
,QTXLU\FRPPDQGVEDVHGRQWKHNQRZOHGJHRISUHYLRXVO\H[LVWLQJORJLFDOXQLWVDVZHOO
DVWKHLURZQHUVKLSLQIRUPDWLRQ$Q,QTXLU\LVVXHGE\DKRVWWRDORJLFDOXQLWZLOOUHWXUQ
LQIRUPDWLRQLQGLFDWLQJZKHWKHUWKHORJLFDOXQLWH[LVWVDQGLILWLVRZQHGE\WKLV
FRQWUROOHU,IWKHFRQWUROOHUUHFHLYHVDQRQ,QTXLU\FRPPDQGLWGHOD\VWKHFRPPDQGD
SHULRGRIWLPHGHWHUPLQHGE\WKHYDOXHVHWLQ1965$0EHIRUHUHWXUQLQJD§1RW5HDG\
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'ULYHRSHUDWLRQVLQLWLDOL]HG7KHFRQWUROOHUZLOOQRZLQLWLDOL]HILUPZDUHFRPSRQHQWV
WRKDQGOHGULYHRSHUDWLRQVDOORZLQJWKHFRQWUROOHUWRLVVXHFRPPDQGVWRWKHGULYHV
/81RZQHUVKLSUHDG7KHFRQWUROOHUZLOOUHDG/81RZQHUVKLSIURPWKH1965$0
/RDGHGILUPZDUHPRGXOHVGLVSOD\HG7KHFRQWUROOHUZLOOGLVSOD\DOLVWRIORDGHG
ILUPZDUHPRGXOHVRQWKHVHULDOSRUW
6SLQXSRIGULYHV7KHFRQWUROOHUUHDGV1965$0LQIRUPDWLRQIRUSUHYLRXVO\H[LVWLQJ
GULYHVDQGVSLQVXSWKHGULYHVIROORZLQJWKH'ULYH6SLQXSDOJRULWKPDVGHILQHGLQ
1965$0,IWKH'ULYH6SLQXSDOJRULWKPGHILQHGLQWKH1965$0UHTXLUHVWKHFRQWUROOHU
WRZDLWIRUD6WDUW8QLWFRPPDQGIURPWKHKRVWEHIRUHVSLQQLQJXSWKHGULYHVWKH6WDUW
2I'D\SURFHVVZLOOEHVXVSHQGHGDWWKLVWLPHXQWLOWKHKRVWLVVXHVD6WDUW8QLW
FRPPDQG
5HDGGULYHDQG/81FRQILJXUDWLRQLQIRUPDWLRQIURPGDF6WRUH7KHFRQWUROOHUZLOO
QRZUHDGWKHGULYHDQG/81FRQILJXUDWLRQLQIRUPDWLRQIURPWKHGDF6WRUHRQWKHGULYHV
7KHFRQWUROOHUZLOODWWHPSWWRVSLQXSDOOUHPDLQLQJGULYHVLQWKHVXEV\VWHP,I
QHZGULYHVDUHGLVFRYHUHGWKHLUFRQILJXUDWLRQLQIRUPDWLRQLVUHDGDQGDQ\/81VRQ
WKHVHGULYHVDUHEURXJKWRQOLQH,IWKHFRQWUROOHUILQGV/81LQIRUPDWLRQRQWKHVH§QHZ¨
GULYHVIRUD/81WKDWDOUHDG\H[LVWVLQWKHDUUD\VXEV\VWHPWKHQWKH/81QXPEHUZLOO
EHFKDQJHGWRWKHQH[WDYDLODEOH/81QXPEHU3OHDVHUHIHUWRWKH/810LJUDWLRQ
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5HDGDUUD\VXEV\VWHPFRQILJXUDWLRQ7KHFRQWUROOHUZLOOUHDGWKHDUUD\VXEV\VWHP
FRQILJXUDWLRQIURPWKHGDF6WRUHRQWKHGULYHVWRFRQILUPWKHFRUUHFWPRGHRIUHGXQGDQW
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'ULYHDQGFRQWUROOHUKRWVZDSHQDEOH7KHFRQWUROOHUQRZLQLWLDOL]HVWKHILUPZDUH
FRPSRQHQWVWRKDQGOHGULYHDQGFRQWUROOHUKRWVZDSV
6XEV\VWHPFRPSRQHQWSROOLQJ7KHFRQWUROOHUQRZLQLWLDOL]HVVXEV\VWHPFRPSRQHQW
SROOLQJ
5HVWDUWLQWHUUXSWHGGULYHUHFRQVWUXFWLRQV7KHFRQWUROOHUZLOOUHVWDUWDQ\GULYHUH
FRQVWUXFWLRQSURFHVVHVWKDWZHUHLQWHUUXSWHGGXHWRSRZHUIDLORUUHVHWV:LWKWKH
FXUUHQWUHOHDVHRIFRQWUROOHU):WKHUHFRQVWUXFWLRQSURFHVVZLOOEHUHVWDUWHGIURPWKH
EHJLQQLQJRIWKHDSSURSULDWH/817KHFRQWUROOHUKDVQRNQRZOHGJHRIKRZPXFKRIWKH
UHFRQVWUXFWLRQSURFHVVZDVFRPSOHWHGSULRUWRWKHUHVHWRUSRZHUIDLO
&RS\%DFNLQLWLDWHG,ID*OREDO+RW6SDUH*+6GULYHKDVEHHQVSDULQJIRUD)DLOHG
GULYHDQGWKHRULJLQDOO\)DLOHGGULYHKDVEHHQUHSODFHGWKHFRQWUROOHUZLOOQRZLQLWLDWH
DFRS\EDFNIURPWKH*+6WRWKHUHSODFHGGULYH
'LVFRYHUQHZ*+6GULYHV,IWKHFRQWUROOHUGLVFRYHUVDQHZ*+6KDVEHHQLQVHUWHG
LQWRWKHVXEV\VWHPLWZLOOVWDUWXVLQJWKHQHZ*+6GULYHVKRXOGD)DLOHGGULYHEHIRXQG
'LVFRYHUPLVVLQJGULYHV7KHFRQWUROOHUZLOOGLVSOD\DOLVWRIGULYHVWKDWKDG/81
FRQILJXUDWLRQRQWKHPEXWZHUHFROGUHPRYHGGXULQJWKHODVWSRZHUGRZQ
Troubleshooting
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GDWDLQFDFKHWKHFRQWUROOHUZLOOIOXVKWKHGDWDWRWKHGULYHPHGLD,IWKHFRQWUROOHU
EHOLHYHVWKDWLWªV%DWWHU\%DFNXS8QLWKDVIDLOHGLWZLOODWWHPSWWRUHFRYHUDQ\PLUURUHG
GDWDIURPWKHDOWHUQDWHFRQWUROOHU+RVWVDUHQRZDOORZHGDFFHVVWRWKHVHSUHYLRXVO\
H[LVWLQJORJLFDOXQLWV1RQ,QTXLU\FRPPDQGVZLOOQRORQJHUIDLOZLWKD1RW5HDG\HUURU
6SLQGRZQ)DLOHG'ULYHV'ULYHVWKDWDUHPDUNHG)DLOHGDUHQRZVSXQGRZQDQG
WKHLU)DXOW/('VDUHOLJKWHG
5HVWDUW/81ELQGLQJ7KHFRQWUROOHUZLOOGLVFRYHUDQGUHVWDUW/81VWKDWZHUHLQWKH
SURFHVVRIEHLQJERXQGZKHQWKHUHVHWRUSRZHUIDLORFFXUUHG
/81FUHDWHG,IQR/81VDUHGLVFRYHUHGDGHIDXOW/81LVFUHDWHG
(QDEOH0RGH6HOHFWFRPPDQGV7KHFRQWUROOHUZLOOQRZHQDEOH0RGH6HOHFW
FRPPDQGVDOORZLQJXVHUVWRPDNHFRQILJXUDWLRQFKDQJHVVXFKDVDGGLQJRUGHOHWLQJ
/81VFKDQJLQJFRQWUROOHUPRGHVRUGULYHVWDWHV
&RQWUROOHU6WDUW2I'D\FRPSOHWHG
'LIIHUHQWSDWWHUQVDUHGLVSOD\HGDIWHUGRZQORDGLQJILUPZDUH7KHSDWWHUQVDUHVKRZQLQ
7DEOH
Note
Note
7DEOH )LUPZDUH'RZQORDG/('V
Error
LED Pattern
Download file is lacking header record.
0x61
Download file header fails checksum test.
0x64
Download file header contains unexpected download type.
0x65
The user should attempt to download a known good file.
0x67
Intermodule error call to flash function passed bad flash type. There is
a mismatch between the Boot Firmware and the Application Firmware.
The user must download matched versions of both controller
Bootware and controller Application Firmware.
0x91
Invalid address in flash device.
0x92
Unable to fully erase boot flash segments (bad voltage or device).
Replace the controller board.
0x95
Unable to fully erase file flash segments (bad voltage or device).
0x96
Unable to program boot flash after 3 cycles of erase and write.
0x97
Unable to program application file flash after 3 cycles of erase and
write. Replace the controller board.
0x98
Software load failure. There is a mismatch between the Boot Firmware
and the Application Firmware. The user must download matched
versions of both code types.
0xE6
Troubleshooting
(UURUV'XULQJ$IWHU)LUPZDUH'RZQORDG
7DEOH )LUPZDUH'RZQORDG/('VFRQWªG
Kernel missing, or kernel CRC mismatch. The user must download a
matching combination of controller Bootware and controller
Application Firmware.
0xE7
Application Firmware missing, or Application CRC mismatch. The user
must download a version of controller Application Firmware that
matches the currently loaded controller Bootware.
0xE8
&RQWUROOHU)DXOW/('
7KH&RQWUROOHU)DXOW/('LQGLFDWHVDQXPEHURIFRQGLWLRQV
3RZHU2Q
:KHQSRZHULVILUVWDSSOLHGWRWKHERDUGWKH&RQWUROOHU)DXOW/('LVWXUQHG21E\WKH
FRQWUROOHUKDUGZDUH7KLVLVDWHPSRUDU\VWDWHDQGWKH/('ZLOOWXUQ2))DIWHUWKH
FRQWUROOHUKDVSRZHUHGXS,IWKHUHLVDQHUURUFRQGLWLRQLQWKHFRQWUROOHUWKH/('ZLOO
UHPDLQ2Q
)LUPZDUH'RZQORDG
:KHQWKHGRZQORDGDEOHILUPZDUHLVLQLWLDOL]HGLWWDNHVFRQWURORIWKH&RQWUROOHU)DXOW/('
DQGFRQWLQXHVWRGULYHWKH/('RQ7KH/('ZLOOUHPDLQ21QRWEOLQNLQJXQWLOWKHERDUG
FRPSOHWHVGLDJQRVWLFVZLWKQRIDWDOHUURUV,IDIDWDOHUURURFFXUVWKH&RQWUROOHU)DXOW/('
ZLOOUHPDLQRQ,WZLOOWDNHDSSUR[LPDWHO\VHFRQGVWRFRPSOHWHOHYHOGLDJQRVWLFV
&RQWUROOHU)DLOXUH
$WLPHRXWWLPHUZDWFKGRJWLPHUDOVRWXUQV21WKH&RQWUROOHU)DXOW/('LILWGRHVQRWJHW
VHUYLFHGSHULRGLFDOO\E\WKHILUPZDUHLQGLFDWLQJWKDWWKHUHKDVEHHQDFDWDVWURSKLF
FRQWUROOHUIDLOXUH,IWKLVHUURUKDSSHQVFRQWDFWDWUDLQHGVHUYLFHUHSUHVHQWDWLYHWRXSORDG
QHZILUPZDUH
Troubleshooting
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7DEOHOLVWVDVXPPDU\RIWKHYDULRXVFRQWUROOHU6WDWXV/('FRGHV
Note
Note
7DEOH &RQWUROOHU6WDWXV/('VFRGHV
Code
Description
Comments
Cause / Solution
0x20
Kernel Start
Kernel Init. status
0x21
Kernel cache initialization
Controller module /
reseat or replace
0x22
Kernel IDT set-up
0x23
Kernel hardware initialization
0x24
Kernel initialization
0x25
Kernel Task Manager start-up
0x26
Kernel memory initialization
0x27
Kernel clock start
0x28
Kernel service initialization
0x29
Kernel symbol table initialization
0x2A
Kernel network initialization
0x2B
Kernel flash EEPROM file system
initialization
0x2C
Kernel NMI enabled
0x2D
Kernel page management
initialization
0x2E
Kernel shell initialization
0x2F
Kernel application load
0x30
Kernel application start
0x33
0x00
Non-volatile Memory (8 Kbytes)
diagnostics running
HW Diag. status
7DEOH &RQWUROOHU6WDWXV/('VFRGHVFRQWªG
Code
Description
Comments
Cause / Solution
0x36
0x00
Processor DRAM diagnostics
running
HW Diag. status
Controller module /
reseat or replace
0x37
0x00
RPA DRAM diagnostics running
0x38
0x00
Processor Level 2 Cache
diagnostics running
0x44
0x01
CDC diagnostics running
0x44
0x02
SIO diagnostics running
0x44
0x03
RPA diagnostics running
0x44
0x12
SIO Interrupt diagnostics running
0x54
0x00
ICON diagnostics running
0x55
0x00
FReD diagnostics running
0x61
Download file is lacking header
record
0x64
Download file header fails
checksum test
0x65
Download file header contains
unexpected download type
0x65
0x00
Host SCSI Channel (53C825)
diagnostics running
0x65
0x10
Host SCSI Channel (53C875)
diagnostics running
0x65
0x20
Host Fibre Channel Interface
diagnostics running
0x67
CRC failure on downloaded data
Firmware file is bad /
Download Firmware
with a good file.
Controller module /
reseat or replace
Troubleshooting
Code
Description
Comments
Cause / Solution
0x6B
0x01
Drive SCSI Channel 1 (53C810)
diagnostics running
HW Diag. status
Controller module /
reseat or replace
0x6B
0x02
Drive SC SI Channel 2 (53C810)
diagnostics running
0x6B
0x03
diagnostics running
0x6B
0x04
diagnostics running
0x6B
0x05
diagnostics running
0x6B
0x11
diagnostics running
0x6B
0x12
diagnostics running
0x6B
0x13
diagnostics running
0x6B
0x14
diagnostics running
0x6B
0x15
diagnostics running
0x6B
0x21
diagnostics running
0x6B
0x22
diagnostics running
0x6B
0x23
diagnostics running
0x6B
0x24
diagnostics running
0x6B
0x25
diagnostics running
Code
Description
Comments
Cause / Solution
0x6C
0x01
Drive SCSI Channel 1
Turnaround diagnostics running
HW Diag. status
Controller module /
reseat or replace
0x6C
0x02
0x6C
0x03
0x6C
0x04
0x6C
0x05
0x6E
0xEE
Passive controller - Normal during Firmware download. The controller may be in this
state after power ON (in this case, use the AM60 software to set to “Active” state).
0x80
In-between programming steps
0x80
0x00
Active controller - Normal State
0x81
Erasing boot flash segments
0x82
Writing boot flash segments
0x83
Verifying erase of boot segments
0x84
Verifying write of boot segments
0x89
Erasing file flash segments
0x8A
Writing file flash segments
0x8B
Verifying erase of file flash
segments
0x8C
Verifying write of file flash
segments
Download Firmware
with a good file.
Firmware file is
downloading or
Download Firmware
with a good file.
Troubleshooting
Code
Description
Comments
Cause / Solution
0x91
Intermodule error call to flash
function passed bad flash type
Firmware file is bad / Download Firmware
with a good file. Attempt to download Firmware
again. If the problem persists, replace the
controller module.
0x92
Invalid address in flash device
0x93
Length too long for flash device
Firmware file is bad / Download Firmware
with a good file. Attempt to download Firmware
again. If the problem persists, replace the
controller module.
0x95
Unable to fully erase boot flash
segments
0x96
Unable to fully erase file flash
segments
0x97
Unable to program boot flash
after 3 cycles of erase and write
0x98
Unable to program application file
flash after 3 cycles of erase and
write
0xA1
Start Boot Firmware
0xA2
Initialize core hardware
0xA3
Determine hardware configuration
0xA4
Determine CDC memory size
0xA5
Determine RAID Parity Assist
memory size
0xA6
Initialize BIOS timer
0xA7
Initialize serial interface
0xA8
General software initialization
0xA9
Display Boot banner
0xAA
Test Boot Menu invocation
0xAA
(steady)
PCI fatal fault
0xAB
Test Boot Menu memory
Controller module /
reseat or replace
Boot Funct. Status
Boot Funct. Status
Memory problem /
reseat or replace
Code
Description
Comments
Cause / Solution
0xAC
Load Boot Menu
Boot Funct. Status
Controller module /
reseat or replace
0xAD
Invoke Boot Menu
0xAE
Exit Boot Menu
0xAF
Test Diagnostics Manager
memory
Memory problem /
reseat or replace
0xB0
Load Diagnostics Manager
Controller module /
reseat or replace
0xB1
Invoke Diagnostics Manager
Controller module /
reseat or replace
0xB2
Clear work memory
Memory problem
0xB3
Clear extended memory
Controller module /
reseat or replace
0xB4
Kernel set-up
0xB5
Enable Level 2 cache
0xB6
Load kernel
0xB7
Load network manager
0xB8
Load Application code symbol
table
0xB9
Invoke kernel
0xBE
Unexpected return from kernel
0xBF
Rebooting after Boot Firmware
download
0xE3
No host channel devices on the
PCI bus
0xE4
Wrong number of drive channel
devices on the PCI bus
0xE5
No RPA device on the PCI bus
HW Init. status
Troubleshooting
Code
Description
0xE6
Software load failure
0x66
RPA parity error
0xE7
Kernel missing, or kernel CRC
mismatch
0xE8
Application Firmware missing, or
Application CRC mismatch
0xEA
Swapped controller
0xF1
Processor set-up
0xF2
CDC chip set-up
0xF3
RAID Parity Assist chip set-up
0xF4
Memory Test
0xF5
Load Boot Firmware
0xF7
Clear Boot memory
0xF8
Enable Protected mode
0xF9
Memory test failure
0xFA
Exception error
0xFB
Start mode determination
0xFC
Invoke Boot Firmware
0xFF
Hardware reset
Comments
Cause / Solution
Download Firmware
with a good file.
Controller is in wrong
slot.
HW Init. status
Controller module /
reseat or replace
Hardware reset is in
progress or there is a
bad controller
module.
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Troubleshooting
Table 67 Controller Enclosure Troubleshooting Flowchart (Sheet 1 of 5)
Start
A
Yes
Look at the
Array Controller’s
FRONT PANEL
LEDs
Power LED on?
Array Enclosure Power Problem
Power is being
applied to the Array
Enclosure.
Fast Write
Cache LED on or
flashing?
Check for:
1. Power Cords
2. Power Switch
3. PDU
4. A/C Breaker
5. Controller Fan module is unplugged
6. BOTH Power Supplies are bad
7. BOTH Power Supplies overheated
(Thermal Shutdown)
8. Midplane is bad
9. Wiring harness is bad
No
No Data in Write Cache.
Indicates one of the
following conditions:
1. No I/O
2. Cache disabled
No
BBU may be faulted or
charging, proceed to E.
Yes
Data is in
Write Cache
Go to
E
Normal Array
Enclosure LED
Status
No
Any Other
FRONT PANEL LEDs
on besides Power or
Cache?
Yes
Experiencing Intermittent
or interface
problems?
Yes
No
Fault
Condition
End
Check the Host for errors using STM, AM60 and
syslog.log. Intermittnet problems can be caused
by the following:
1. Missing patches
Install latest driver patches
2. Firmware level
Install latest Firmware levels
3. Unsupported configurations.
4. Host adapter
5. FC Cables
6. Controller Module
Go to
B
Is the
FRONT PANEL
on?
B
Yes
Contact the
Response
Center
THIS Controller is unseated
or has failed:
1. Reseat Controller
2. Replace Controller
3. Replace Midplane
4. Replace Memory
5. Replace Wiring Harness
No
Controller Fault
Fixed?
No
Is
Controller A or B
fault LED on?
No
Yes
C
Yes
Controller Subsystem FAULT. Open
door and look at each Controller module
for:
- Power LED
- Fault LED
- 8 Status LEDs
Is
Controller A or B
power LED off?
Go to
No
Yes
Go to
THIS Controller has failed
POST diagnostics:
3. Replace Midplane
A
Memory failure:
1. Replace memory on THIS Controller
Module
2. Replace Controller Module
3. Replace Memory and Controller
Yes
Is
Controller A or B
status LEDs other than
0x80/0x00?
Yes
Is Controller
Module status LEDs
0xAB, 0xAF, or
0xB2 ?
No
Possible Overheating or
Midplane Problem.
Check:
1. Environment
2. Power Supply Fan
3. Controller Fan
If OK then replace:
1. Midplane
2. Wiring Harness
No
THIS Controller is running diagnostics
or has failed POST. If the LED status
is changing, it is running diags. If the
status is "latched", THIS Controller has
failed. See the status LED section of
the service manual for more information
on the exact LED meanings.
Otherwise:
3. Replace Memory
4. Repalce Midplane
Troubleshooting
C
Is the FRONT
COVER Fan Fault
LED on?
Yes
No
Fan
Subsystem
FAULT.
Is
Power Supply Fan
Fault LED on?
Go To
D
Yes
Bad Power Supply Fan
module. Replace the
power supply fan module.
No
Reseat the Power
Supply fan Module
Front Cover
Fan Fault?
No
Front Cover
Fan Fault?
No
Front Cover
Fan Fault?
No
Yes
Controller Fan module
has failed. Replace the
Controller Fan module.
Yes
Circuitry failed or power LED
burned out on Power Supply
fan Module. Replace Power
Supply Fan Module
Yes
Go to
Contact the
Response Center
A
D
Is the
FRONT COVER
Power Supply Fault LED
on?
Yes
No
Inspect both power
supply module power
LEDs.
Yes
Power Supply A
power LED on?
Yes
No
Possible Causes:
1. Power Switch on this supply is OFF.
2. No input power to supply.
3. Power Supply Module has failed.
Is the
FRONT COVER
power supply Fault
LED on?
No
No
Go to
Fixed?
Yes
A
Yes
Power Supply B
power LED on?
No
Yes
Fixed?
Yes
No
Check that each power supply is well seated in the
midplane by firmly pushing the supply into its slot. Do
not pull a power supply out of the array enclosure with
a Front Panel Power FAULT condition unless you
know the remaining supply in the array is functioning.
CAUTION:
If a supply is unseated and its the only remaining
functioning supply the array enclosure will abruptly
power down!
Possible causes:
1. Possible Midplane
2. Power supply to Midplane
Connector damage
Fixed?
Troubleshooting
Go to
A
E
Yes
Is the Fault-A
or Fault-B BBU
LED on?
Yes
Yes
No
BBU
Full Charge-A
AND
Full Charge-B
LEDs are on?
Has the new
BBU fully charged
in 7 hours?
The BBU has failed.
Replace the BBU
No
Has the BBU
been charging for
7 hours?
No
Wait 7 hours
for BBU to fully
charge
No
Yes
BBU status
is good.
Go to
1. Faulty Battery charging circuit or
harness
a. Replace both Power Supplies
b. Replace the Battery Harness
2. DOA BBU
3. Midplane
A
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Symptom
Possible Cause
Procedure
Controller LED (front
cover) is ON and the
fan LED is off.
A Controller missing or
unplugged
Check the Power LEDs on both controller
modules. If one Power LED is off, make
sure that the module is plugged in correctly
and its handles are locked in place.
B Controller failed
If the Fault LED remains ON after replacing
the Controller, go to cause C.
C One or more memory
modules failed
Replace the memory modules.
the memory, go to cause D.
D Controller enclosure
midplane failed
Replace the Midplane. If the Fault LED
remains ON after replacing the midplane,
call the factory service center.
Software issued a
Controller error
message
A Controller failed
– Check the Fan LED on the front cover. If
it is on, go to "Troubleshooting Controller
Fan Module Problems" on page 561. If
not, continue at the next step.
– Replace the failed Controller.
Controller enclosure
and Fan LED (front
cover) are on
A Controller enclosure fan – Stop all activity to the Controller module
failure caused one or
and turn OFF the power.
both Controller(s) to
– Replace the failed Controller enclosure
overheat
fan module.
– Allow the Controller to cool down, then
turn ON the power.
– Check both Controllers for fault LEDs. If
a Controller Fault LED turns on, replace
the failed Controller.
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Slots
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Midplane
5 Volt Connectors
12 Volt Connector
Battery Connector
Fibre Host
Connectors
SCSI
Drive
Connectors
Fibre Host
ID Switches
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Troubleshooting
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Symptom
Possible Cause
Power LEDs (front and
power supply FRUs)
are ON but all other
Power LEDs are off
A Other FRUs are missing – Check all FRUs in the controller
or not installed correctly.
enclosure and make sure they are
installed securely. If this does not fix the
problem, go to cause B.
Software errors occur
when attempting to
access controller or
disks
Procedure
B Defective DC power
harness or power
interface board.
– Replace the DC power harnesses and
the power supply assembly. If this does
not fix the problem, go to cause C.
C Failed controller
enclosure midplane.
– Replace the controller enclosure
midplane.
A Software function or
configuration problems
– Check the appropriate software and
documentation to make sure the system
is set up correctly or that the proper
command was executed.
Troubleshooting
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Symptom
Possible Cause
Procedure
when attempting to
disks
– Check the appropriate software and
documentation to make sure the system
is set up correctly or that the proper
command was executed.
B Controller enclosure
power switches or main
circuit breakers in
rackmount cabinet
turned off
– Make sure that all power switches are
turned on.
C Loose, disconnected, or
defective interface
cables
– Check all the cables between the host,
controller enclosure, disk enclosure, and
other devices on the network. Make sure
they are undamaged (particularly fibre
optic and SCSI cables) and securely
attached.
D Improper ID settings
– Make sure that the Fibre host IDs and
SCSI disk enclosure IDs are set properly
for all devices, particularly if you just
removed or added a new device to the
network.
E Failed controller
enclosure or disk
– Check the controller enclosure for a
controller fault. If the Controller LED on
the front cover is turned on, replace the
controller.
– Check the disk enclosure for a disk fault.
If a failed disk is indicated, replace the
disk.
F Failed controller
enclosure midplane
– Replace the controller enclosure
midplane.
Troubleshooting
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Procedure
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Fan Fault LED is on
One or both of the fans in
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The power supply fan
module is unplugged or
has failed.
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is plugged in correctly. Reseat the module
if necessary.
2. Check the LEDs on the power supply fan
module. If the Power LED is OFF or the
Fault LED is on, replace the power supply
fan module.
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is off, the problem may be caused by the
controller fan module.
No LEDs ON
The temperature sensor in
has detected an over
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Even if the fans in the controller module are
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high ambient temperature can cause the
temperature within the enclosure to rise.
Determine what is causing the temperature
problem and correct it.
Controller fan module is
unplugged or has failed.
1. Make sure the controller fan module is
plugged in correctly. Reseat the module if
necessary.
2. If the Power LED remains OFF, replace
the controller power module.
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Troubleshooting
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Note
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Troubleshooting
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Note
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CAUTION
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Troubleshooting
Note
7URXEOHVKRRWLQJ
7DEOH 7URXEOHVKRRWLQJ%%83UREOHPV
Symptom
Possible Cause
Fault-A or Fault-B LED
is on
A Left or right battery bank – Replace the BBU.
has failed.
Full Charge-A or Full
Charge-B LED is off
A Left or right battery bank – Turn on the power and allow controller
is not yet fully charged.
module to operate for 7 hours to
recharge the batteries.
– If after 7 hours, the battery low error
persists, replace the BBU.
Full Charge-A and Full
Charge-B LEDs are
flashing
A Batteries are charging
– The batteries should fully charge in 7
hours. If the BBU is not fully charged in 7
hours, replace the BBU.
“Battery Low” error
issued by software
A Power turned off for
extended period and
drained battery power.
– Turn on the power and allow controller
module to operate for 7 hours to
recharge the batteries.
– If after 7 hours, the battery low error
B Batteries are weak and
BBU is due for
replacement.
– Check the last service date for the BBU.
– Operation in an environment with
elevated temperature (above 35º C or 95º
F) may reduce the life expectancy of the
BBU to as low as 6 months.
A Battery charger board
failure
– Replace the BBU.
– Allow the system to operate for at least 7
hours in order to properly charge the
batteries. If this does not solve the
problem, go to cause B.
B Faulty battery harness
– Replace both power supplies.
– Replace the battery harness.
A Battery failure.
– Replace the BBU.
New BBU will not hold
a charge
Loss of battery backup
during a power outage
Procedure
Troubleshooting
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Note
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CAUTION
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Troubleshooting
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7URXEOHVKRRWLQJ7DEOHRQSDJH )LJXUH 3RZHU6XSSO\)58
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CAUTION
7KHUHLVDVHULRXVFRROLQJSUREOHPLIWKHDLUWHPSHUDWXUHLQVLGHWKHHQFORVXUH
LVKRWHQRXJKWRFDXVHERWKSRZHUVXSSO\PRGXOHVWRVKXWGRZQ
2QFHWKHDLUWHPSHUDWXUHZLWKLQWKHHQFORVXUHFRROVWREHORZº&º)WKHSRZHU
VXSSO\PRGXOHDXWRPDWLFDOO\UHVWDUWV$QDXWRPDWLFUHVWDUWUHVHWVWKHFRQWUROOHUPRGXOH
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UXQQLQJDQGUHWXUQVWKHFRQWUROOHUHQFORVXUHWRDQRUPDORSHUDWLQJVWDWH7\SLFDOO\
UHFRYHU\SURFHGXUHVDUHQRWUHTXLUHGDIWHUDQDXWRPDWLFSRZHUVXSSO\PRGXOHVKXWGRZQ
DQGUHVWDUW
Troubleshooting
7URXEOHVKRRWLQJ
7DEOH 7URXEOHVKRRWLQJ3RZHU6XSSO\0RGXOH3UREOHPV
Symptom
Possible Cause
Procedure
No power to the controller
module (all Power LEDs
off)
Power switches are turned
off.
Turn on both power switches on the
controller enclosure.
Turn on the main circuit breakers in the
rack, if applicable.
Power cords unplugged.
Make sure all power cords are plugged in
securely.
Power supply modules
overheated or failed.
Lower the room temperature if it is too high,
unblock enclosure vents if they are
obstructed, replace any failed fans in the
enclosure, or replace the power supply
module.
One Power Supply LED
A Power supply module is
(FRU) is on and the other is
turned off or unplugged.
off
Plug in the power cord and turn on the
power switch. If the LED remains off, go to
cause B.
B Power supply module is Lower the room temperature if it is too high,
module.
Power Supply LED (front
cover) is on
A Power supply module is Insert and lock the power supply module
missing or not plugged
into place. If the Fault LED is still on, go to
in properly.
cause B.
B Power supply module is Lower the room temperature if it is too high,
module.
The LEDs ON both power
supply modules are on but
all other LEDs are off.
A Defective DC power
harness
– Replace the DC power harnesses. If this
does not resolve the problem, go to
cause B.
B Defective Power
Interface Board
– Replace the power supply (see "Power
Interface Board" on page 578).
CAUTION
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SUREOHPVXFKDVVKXWWLQJGRZQWKHSRZHURUXVLQJH[WHUQDOIDQVWRFRROWKH
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Troubleshooting
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7URXEOHVKRRWLQJ7DEOHRQSDJH Battery Harness
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7URXEOHVKRRWLQJ7DEOHRQSDJH DC Power Supply Harnesses
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Troubleshooting
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SDJH 6HUYLFLQJ1RWHV
CAUTION
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7KHSRZHUVXSSO\DVVHPEO\KDVDPRGXODUGHVLJQ,WLVDVLQJOHUHPRYDEOHXQLWWKDW
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Troubleshooting
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Troubleshooting
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Vendor ID
= HP
Product ID
= A5277A
Array ID
= 001400A0B8090298
Array Alias
= FC113
----------------------------------------LUN
Status
Capacity
Ctrl RAID
--- ----------------- --------- ---- ---0
OPTIMAL
16.9 GB
B
1
Segment
------64
1
OPTIMAL
16.9 GB
B
1
64
2
OPTIMAL
16.9 GB
B
1
64
Disks
----1:0
2:0
1:1
2:1
1:2
3
OPTIMAL
31
UTM:GOOD
67.7 GB
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Troubleshooting
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Table 73 0DVWHU7URXEOHVKRRWLQJ&RQWUROOHU(QFORVXUH0DVWHU7URXEOHVKRRWLQJ7DEOH
Symptom
Possible Cause
Procedure
A Controller missing or
unplugged
Check the power LEDs on both controller
modules. If a Power LED is off, make sure
that the module is plugged in correctly and
its handles are locked in place.
B Controller failed
If the Fault LED remains on after replacing
the controller, go to cause C.
C One or more memory
modules failed
Replace the memory modules.
the memory, go to cause D.
D Controller enclosure
midplane failed
Replace the midplane. If the Fault LED
remains ON after replacing the midplane,
call the factory service center.
Software issued a
controller error
message
Controller failed
Check the Fan Fault LED on the front cover.
If it is on, go to Troubleshooting Controller
fan module Problems. If not, continue at the
next step. Replace the failed controller.
and fan fault LEDs
(front cover) are on
Both a controller enclosure Check both controllers for fault LEDs, then
and the controller fan
replace the failed controller.
module failed.
After replacing the failed controller, check
the LEDs on the front cover. If the Fan Fault
LED is still on, replace the controller
module.
Controller
Controller LED (front
cover) is on and the
Fan Fault LED is off.
Symptom
Possible Cause
Procedure
and Fan Fault LED
(front cover) are on
Controller enclosure fan
failure caused one or both
controller(s) to overheat
1. Stop all activity to the controller module
and turn off the power.
2. Replace the failed controller enclosure
fan module.
3. Allow the controller to cool down, then
turn on the power.
4. Check both controllers for fault LEDs. If a
Controller Fault LED is on, replace the
failed controller.
Midplane
Power LEDs (front and
power supply FRUs)
Power LEDs are off
Other FRUs are missing or Check all FRUs in the controller enclosure
not installed correctly.
and make sure they are installed securely. If
this does not solve the problem, go to cause
B.
Defective DC power
Replace the DC power harnesses and the
harness or power interface power supply assembly. If this does not
board.
solve the problem, go to cause C.
Failed controller enclosure
midplane.
Replace the controller enclosure midplane.
Troubleshooting
Table 73 0DVWHU7URXEOHVKRRWLQJ&RQWUROOHU(QFORVXUH0DVWHU7URXEOHVKRRWLQJ7DEOH (cont’d)
Symptom
Possible Cause
Procedure
when attempting to
disks
Check the appropriate software and
documentation to make sure the system is
set up correctly or that the proper command
was executed.
B Controller enclosure
power switches or main
circuit breakers in
rackmount cabinet
turned off
Make sure that all power switches are
turned on.
C Loose, disconnected, or
defective interface
cables
Check all the cables between the host,
controller enclosure, disk enclosure, and
other devices on the network. Make sure
they are undamaged (particularly fiber optic
cables) and securely attached.
D Improper ID settings
Make sure that the Fibre host IDs and SCSI
disk enclosure IDs are set properly for all
devices, particularly if you just removed or
added a new device to the network.
E Failed controller
enclosure or disk
Check the controller enclosure for a
controller module fault. If the Controller LED
on the front cover is turned on, look at each
controller module’s LED for a fault.
Check the disk enclosure for a disk fault. If
a failed disk is indicated, replace the disk.
F Failed controller
enclosure midplane
Replace the controller enclosure midplane.
Symptom
Possible Cause
Procedure
One or both of the fans in
has failed.
Replace the controller fan module.
The power supply fan
module is unplugged or
has failed.
1. Make sure the power supply fan module
is plugged in correctly. Reseat the module
if necessary.
Fan Fault LED is on
2. Check the LEDs on the power supply fan
module. If the Power LED is off or the Fan
Fault LED is on, replace the power supply
fan module.
If the Power LED is on and the Fan Fault
LED is off, the problem may be caused by
the controller fan module.
No LEDs ON
The temperature sensor in
has detected an over
temperature condition.
Even if the fans in the controller module are
operating, an obstructed air flow path or a
high ambient temperature can cause the
temperature within the enclosure to rise.
Determine what is causing the temperature
problem and correct it.
Controller fan module is
unplugged or has failed.
1. Make sure the controller fan module is
plugged in correctly. Reseat the module if
necessary.
2. If the Power LED remains off, replace the
controller power module.
Battery
Fault-A or Fault-B LED
(BBU) is on
Left or right battery bank
has failed.
Replace the BBU.
Full Charge-A or Full
Left or right battery bank is Turn ON the power and allow controller
Charge-B LED (BBU) is not yet fully charged.
module to run 7 hours to recharge the
off
batteries.
If after 7 hours, the battery low error
Troubleshooting
Symptom
Possible Cause
Procedure
“Battery Low” error
issued by software
Power turned OFF for
extended period and
drained battery power.
Turn ON the power and allow controller
module to run 7 hours to recharge the
batteries.
If after 7 hours, the battery low error
Batteries are weak and
FRU is due for
replacement.
Check the last service date for the BBU.
The battery life on firmware versions HP01
and HP03 is two years. On firmware HP08
and later, the battery life is 3.1 years.
Replace the BBU if necessary.
Battery charger board
failure
Replace the BBU. Allow the system to run
for at least 7 hours in order to properly
charge the batteries. If this does not solve
the problem, go to cause B.
Faulty battery harness
Replace both power supplies.
Replace the battery harness.
Battery failure or BBU is
missing.
Replace the BBU.
Power switches are turned
off.
Turn ON both power switches on the
controller enclosure.
Turn ON the main circuit breakers in the
rack, if applicable.
Power cords unplugged.
Make sure all power cords are plugged in
securely.
Power supply modules
module.
BBU is new but will not
hold a charge
Loss of battery backup
during a power outage
Power Supply Module
No power to the
controller module (all
Power LEDs off)
Symptom
Possible Cause
One Power Supply LED A Power supply module is
(FRU) is ON and the
turned OFF or
other is off
unplugged.
Power Supply LED
(front cover) is on
The LEDs on both
power supply modules
LEDs are off.
Procedure
Plug in the power cord and turn ON the
power switch. If the LED remains off, go to
cause B.
B Power supply module is
module.
A Power supply module is
missing or not plugged
in properly.
Insert and lock the power supply module
into place. If the Fault LED is still on, go to
cause B.
B Power supply module is
module.
A Defective DC Power
Harness
– Replace the DC Power Harnesses. If this
does not resolve the problem, go to
cause B.
B Defective Power
Interface Board
– Replace the power supply. See "Power
Interface Board" on page 578.
Troubleshooting
SureStore E Disk System SC10 Troubleshooting
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CAUTION
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Troubleshooting
A
B
C
D
E
F
G
H
I
J
K
System fault LED
System power LED
Disk activity LED
Disk fault LED
Power On LED
Term. Pwr. LED
Full Bus LED
BCC Fault LED
Bus Active LED
LVD LED
Fan Fault LED
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7DEOH 'LVN(QFORVXUH/(')XQFWLRQV
LED
System Power
System Fault
State
Indication
Green
Power is on. Normal operation.
OFF
Power is off
Amber
Self-test1 / Problem2
OFF
Normal operation
Flashing
BCC A & B DIP switch settings do not match
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7DEOH 'LVN(QFORVXUH/(')XQFWLRQVFRQWªG
LED
State
Indication
BCC Fault
Amber
Self-test1 / Fault
OFF
Normal operation
Flashing
Peer BCC DIP switch settings do not match
LVD
Term. Pwr.
Full Bus
Bus Active
Fan
Power Supply
Disk Fault
Disk Activity3
Green
Bus operating in LVD mode
OFF
Bus operating in single-ended mode
Green
Termination power is available from the host.
Normal operation.
OFF
There is no termination power.
Green
Disks are on a single bus of ten addresses.
OFF
Disks are split between two buses, five addresses
each
Green
Bus is available for use.
OFF
Isolator chip is disabled and bus is not available.
Green
Normal operation
Amber
Startup1 / Fault
OFF
Power is off
Green
Normal operation
Amber
Startup1 / Fault
OFF
Power is off
OFF
Disk is operating normally.
Amber
A fault has occurred with the disk.
Flashing
Used to identify a disk using the software
management tools.
Flashing
Indicates that the disk is being accessed by the disk
array.
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Fans, Power
Supplies
Component/Status
Disks
BCCs
AM60: Good
STM: Optimal
Component is installed and no error conditions are known.
AM60: Critical
STM: Fault - 2
N/A
Hardware has failed.
Voltage/temperature
exceeds critical limit.
AM60: Non-critical
STM: Fault - 3
N/A
BCC A and B
have different
firmware
versions.
N/A
Voltage/temperature
exceeds warning limit.
AM60: Not Installed
STM: Not Present
Component is not installed.
AM60: Unknown
STM: Fault - 0
N/A
N/A
Sensor has failed or
status is not available.
Not Available
Component is installed without known errors, but has not been turned on
or set into operation; or the controller that owns reporting has failed.
N/A
Sensors
Troubleshooting
Note
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Problem
Description
HW Event
Category
The disk
enclosure does
not power on
none
LED State
Status
Probable Cause/Solution
System
none
Power LED
off
–
–
–
–
–
–
–
Power
Power
Supply LED supply Not
off
Available
– The power supply is not plugged
in.
– The PDU/PDRU or primary power
source has failed.
Critical
Part Fault
LED on
Critical
A component has failed. See
problem descriptions below.
Critical
BCC Fault
flashing
Critical
BCC DIP switch settings do not
match peer BCC switch settings.
Reset switches.
BCC Fault LED is Critical
on
BCC Fault
on
Critical
BCC hardware is faulty. Replace the
BCC.
Fan LED is
amber
Amber
Critical
Fan has slowed or stopped. Replace
the fan.
System fault LED none
is on
Buzzer sounds
when BCC
installed
Critical
Neither power cord is plugged in.
The power switch is not pressed.
AC breaker is tripped.
AC power source has failed.
The PDU/PDRU is defective.
Power switch is defective.
A faulty component is causing
power supplies to turn off.
Remove all components and
reinsert one at a time until the
faulty component is isolated.
Troubleshooting
7DEOH 'LVN(QFORVXUH7URXEOHVKRRWLQJ7DEOHFRQWªG
Problem
Description
HW Event
Category
LED State
Status
Power Supply
LED is amber
Critical
Amber
Critical
– An incompatible or defective
component caused a temporary
fault.
– Power supply hardware is faulty.
Unplug the power cord and wait for
the LED to turn off. Reinsert the
power cord. If fault persists, replace
the power supply.
Temperature is
over limit
Critical
none
Critical
Temp is
>54.5º C
Major
Warning
none
Non-critical
Temp is
>36º C
– A fan is faulty. Check status and
correct.
– Airflow is obstructed; vents are
blocked.
– One or more slots are empty.
– Power supply is faulty. Check
status and correct.
– Room temperature is too high. If
ambient temperature cannot be
reduced in a reasonable time,
turn OFF product to prevent
shortened life.
– Temperature sensor is faulty.
Compare temperature reported
by peer BCC.
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VHQVHFULWLFDOWHPSHUDWXUHDQGWXUQRII
Temperature is
under limit
Voltage is over
limit
Voltage is under
limit
Critical
none
Critical
Temp is
<9.5º C
Major
Warning
none
Non-critical
Temp is
<15.5º C
Critical
none
Critical
Major
Warning
none
Non-critical
Critical
none
Critical
Major
Warning
none
Non-critical
– Room temperature is too low.
– Temperature sensor is faulty.
Compare temperature reported
by peer BCC.
Power supply is faulty. Check status
and correct.
Either power supply is faulty. Check
status and correct.
7DEOH 'LVN(QFORVXUH7URXEOHVKRRWLQJ7DEOHFRQWªG
Problem
Description
HW Event
Category
Peer BCC status, Major
temperature and Warning
voltage are Not
Available
LED State
Status
none
Both BCCs: Firmware on BCC A and BCC B are
Non-critical different versions.
none
Not
Available
Internal bus is faulty. Contact HP
technical support to replace
midplane.
Troubleshooting
Serial Port Troubleshooting
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######################################################
####
#####
#### LSI Logic Series 3/4 SCSI RAID Controller #####
######
Copyright 1999, LSI Logic Inc.
######
######
LSILOGIC 4th Generation Controller
######
######
Serial number: 1T83516049
######
####
####
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Troubleshooting
7
REMOVAL AND REPLACEMENT
Removal and
Replacement
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 608
Required Tools and Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 610
Disk Enclosure Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 611
Internal Disk Enclosure Assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 628
Controller Enclosure Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 645
Internal Controller Enclosure Assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 667
607
Overview
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Hot swappable
Disk & Filler Modules
Yes
Yes
Disk Fan Modules
Yes
Yes
Yes
Yes
BCC (Bus Controller Card) Modules
No
No
Disk Enclosure
Disk Enclosure (from rack)
No
No
Front Cover Door
No
No
Top Cover (Enclosure)
No
No
Power Button Assembly
No
No
Backplane/Mezzanine Assembly
No
No
Disk Carrier Assembly
No
Yes
Front Cover
Yes
Yes
Yes
Yes
Battery Backup Unit
No
Yes
Yes
Yes
Yes
Yes
Controller Enclosure
Controller Modules
No
Yes
MIA (Media Interface Adaptor)
No
Yes
SCSI Cables
No
No
Controller Enclosure (from rack)
No
No
DIMM/SIMM (from Controller Module)
No
No
DC Power Harnesses
No
No
Power Supply Cage/Midplane Assembly
No
No
Battery Harness
No
No
Controller Cage/Midplane Assembly
No
No
2YHUYLHZ 609
Removal and
Replacement
Customer
Replaceable
Required Tools and Equipment

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Removal and
Replacement
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CAUTION
WARNING
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To avoid electric shock hazard, do not touch the backplane or
adjacent drive electronics when removing and inserting disks.
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Note
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Note
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Removal and
Replacement
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A - Locking screw
B - Pull tab
B
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CAUTION
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Removal and
Replacement
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ABCD-
cam handle
locking screw
power supplies
power supply slot
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CAUTION
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CAUTION
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Removal and
Replacement
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UHPRYLQJRUUHSODFLQJWKH%&&3RZHULQJGRZQWKHGLVNHQFORVXUHZLOOLPSDFWWKH
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UHEXLOGIRUDQ\/81LQFOXGHGRQWKHGLVNV
A - Locking screw
B - Cam Lever
C - BCC Slot
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Note
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WKHQH[WGLVNPRGXOH
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Removal and
Replacement
'LVFRQQHFWDOOGLVNPRGXOHVIURPWKHGLVNHQFORVXUHEDFNSODQHFRQQHFWRUVE\UHOHDVLQJ
WKHORFNLQJOHYHUVDQGSXOOLQJHDFKPRGXOHRXWDSSUR[LPDWHO\RQHLQFK7KLVVWHSLV
UHTXLUHGWRHQVXUHWKHGLVNPRGXOHVUHWXUQWRQRUPDORSHUDWLRQ
C
A - Tray ID switch
B - DIP switch
C - Fault LED
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CAUTION
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Note
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Removal and
Replacement

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6OLGHWKHGULYHVLQRQHDWDWLPH$OORZHDFKGULYHWRSRZHURQEHIRUHPRYLQJWRWKHQH[W
,IWKH%&&
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Note
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Removal and
Replacement
(QVXUHLRVFDQVHHVDOOWKH/816LQD&/$,0('VWDWH
Internal Disk Enclosure Assemblies
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LQGLYLGXDODVVHPEO\UHPRYDOSURFHGXUHV
Note
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EHSHUIRUPHGE\DWUDLQHGVHUYLFHUHSUHVHQWDWLYH7KHVHDVVHPEOLHVDQG
FRPSRQHQWVDUHQRWFXVWRPHUUHSODFHDEOH
CAUTION
$OORIWKHSURFHGXUHVGHVFULEHGLQWKLVVHFWLRQUHTXLUHPRYLQJRUUHPRYLQJD
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7KLVSURFHGXUHUHTXLUHVVWRSSLQJDOOKRVW,2WRWKHGLVNDUUD\DQGSRZHULQJGRZQWKHGLVN
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HQFORVXUHWRWKHFROXPQV
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Removal and
Replacement
)LJXUH 'LVN(QFORVXUH5HPRYDO5HSODFHPHQW
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WARNING
The disk enclosure weighs approximately 80 lbs. (36 kgs.) without
disks. If you choose to remove the disk enclosure from the rack, use
two people or a lift device.
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Note
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Removal and
Replacement
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7KHIURQWGRRULVUHTXLUHGIRUUHJXODWRU\FRPSOLDQFH5HSODFHWKHGRRULPPHGLDWHO\LILWLV
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7KHGLVNHQFORVXUHZLOOQHHGWREHSRZHUHGGRZQWRFRPSOHWHWKLVSURFHGXUH7XUQLQJWKH
SRZHURIIDQGGLVFRQQHFWLQJSRZHUDQG6&6,FDEOHVHOLPLQDWHVWKHSRVVLELOLW\RI
LQDGYHUWHQWO\SXOOLQJRXWOLYHFDEOHVDQGFDXVLQJDQXQSODQQHGVKXWGRZQZKHQ\RXPRYH
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'LVN(QFORVXUH6&RQSDJH :LWKWKHGRRUFORVHGUHPRYHWZRVFUHZVIURPHDFKKLQJHEORFN&LQ)LJXUH
3XOOWKHKLQJHEORFNVVWUDLJKWRXWIURPWKHVLGHVRIWKHHQFORVXUHOHWWLQJWKHODWFKKROG
WKHGRRULQSODFH
6XSSRUWLQJWKHGRRUZLWKRQHKDQGXQORFNVHH)LJXUHDQGUHPRYHWKHGRRU
front mount
screws
door lock
hinge block
door flange
mounting ears
hinge arm
Removal and
Replacement
A
B
C
D
E
F
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,QVHUWDQGWLJKWHQWZRVFUHZVWKURXJKHDFKKLQJHEORFNDQGGLVNHQFORVXUHFKDVVLV
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SDJH ,QWHUQDO'LVN(QFORVXUH$VVHPEOLHV 633
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CAUTION
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A - cover plate
B - power switch
C - cover tabs
Removal and
Replacement
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(QFORVXUH6&RQSDJH 636,QWHUQDO'LVN(QFORVXUH$VVHPEOLHV
on/off button
cover plate (bottom view)
push rod
standoffs
Removal and
Replacement
ABCD-
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D 5HPRYHWKHILYH7RU[7VFUHZVVHFXULQJWKHPH]]DQLQHWRWKHEDFNSODQHVHH
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A - mezzanine board
B - backplane
C - pin connector
Removal and
Replacement
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Removal and
Replacement
A - Torx T-15 screws
B - alignment pin
C - backplane-mezzanine
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CAUTION
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CAUTION
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Removal and
Replacement
$
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Note
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Controller Enclosure Modules
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CAUTION
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Removal and
Replacement
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1
2
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Removal and
Replacement
&RQWUROOHU)DQ0RGXOH
CAUTION
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To Remove:
Loosen captive screw, pull firmly
on handle, and remove CRU.
To Install:
Push controller fan CRU firmly
into slot and tighten captive screw.
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Note
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CAUTION
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Removal and
Replacement
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Removal and
Replacement
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Note
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CAUTION
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Removal and
Replacement
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Power Switch
A
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Removal and
Replacement
Module 1
Module 2
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Note
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Table 78 Controller Module Compatibility
Operating System
Controller Module P/N
Upgradeable to Windows NT?
HP-UX
A5278-60006 (3.5v model)
Yes
HP-UX
A5278-60001 (5v model)
No
Windows NT/2000
A5278-60007
NA
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CAUTION
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Removal and
Replacement
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Removal and
Replacement
Note
DIMM
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CAUTION
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--- ARRAY CONTROLLER
Controller HPRev
Ctrlr A
HP11
Ctrlr B
HP11
Revision Information --Firmware Bootware
04000311 04000301
04000311 04000301
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Removal and
Replacement
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Replacement
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Internal Controller Enclosure Assemblies
CAUTION
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Removal and
Replacement
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WARNING
The controller enclosure weighs 75 pounds. Do not attempt to lift the
enclosure without the help of another person or a lift device.
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Removal and
Replacement
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Removal and
Replacement
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LQWRWKHIURQW',00FRQQHFWRUXQWLOLWVQDSVLQSODFH7KHVHFDUGVDUHNH\HGDQGZLOO
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Note
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DIMM
A single 256 MB DIMM is
installed in this slot.
SIMM
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Removal and
Replacement
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VKLHOG
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Rear Shield
Harness Cover Plate
1
2
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Removal and
Replacement
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RQH9'&7KHSRZHUKDUQHVVHVSURYLGHSRZHUFRQQHFWLRQVEHWZHHQWKHSRZHU
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7RUHSODFHWKH'&SRZHUKDUQHVVHVFRPSOHWHWKHIROORZLQJVWHSV
+5 VDC Power Harnesses
+12 VDC Power Harness
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D 5HPRYHWKHHLJKWVFUHZVIRXUHDFKVLGHIURPWKHSRZHUVXSSO\FDJHPLGSODQH
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Removal and
Replacement
E 3XOOWKHFDJHEDFNDFRXSOHRILQFKHVWRJDLQDFFHVVWRWKHSRZHUKDUQHVVFRQQHFWRUV
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CAUTION
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FRPSRQHQWVLQWKHFRQWUROOHUHQFORVXUH
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5HPRYHWKHSRZHUVXSSO\FDJHPLGSODQHDVVHPEO\6HH)LJXUH
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8QSDFNWKHQHZSRZHUVXSSO\FDJHPLGSODQHDVVHPEO\
Controller Rear Shield
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UHFRQQHFWWKHWKUHH'&SRZHUVXSSO\FDEOHV)LJXUH
Removal and
Replacement
F 5HPRYHWKHFDJHIURPWKHFRQWUROOHUFKDVVLV
6OLGHWKHSRZHUVXSSO\FDJHPLGSODQHDVVHPEO\DOOWKHZD\LQWRWKHFKDVVLVDQGLQVWDOO
WKHHLJKWVFUHZVIRXUHDFKVLGH6HH)LJXUH
,QVWDOOWKHFRQWUROOHUHQFORVXUHLQWRWKHUDFNUHYHUVHWKHSURFHGXUH&RQWUROOHU
(QFORVXUHRQSDJH %DWWHU\+DUQHVV
7KHFRQWUROOHUPRGXOHFRQWDLQVRQHEDWWHU\KDUQHVV7KHEDWWHU\KDUQHVV)LJXUHLVD
ULEERQFDEOHWKDWSURYLGHVDSRZHUFRQQHFWLRQEHWZHHQWKH%DWWHU\%DFNXS%%8PRGXOH
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5HPRYDODQGUHSODFHPHQWRIWKHEDWWHU\KDUQHVVHVLVGHVFULEHGDVSDUWRIWKHFRQWUROOHU
FDJHPLGSODQHDVVHPEO\SURFHGXUH7RUHSODFHWKHEDWWHU\KDUQHVVHVUHIHUWR&RQWUROOHU
&DJH0LGSODQH$VVHPEO\%DWWHU\+DUQHVVRQSDJH Battery Harness
)LJXUH %DWWHU\+DUQHVV
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Removal and
Replacement
,QVLGHWKHFKDVVLVLVWKHFRQWUROOHUHQFORVXUHFDJHPLGSODQHDVVHPEO\)LJXUHD
PRGXODUVWUXFWXUHFRQVLVWLQJRIFRQWUROOHUPRGXOHVORWVDQGWKHFRQWUROOHUPLGSODQH%RWK
FRQWUROOHUPRGXOHVSOXJGLUHFWO\LQWRWKHPLGSODQH7KHPLGSODQHSURYLGHVLQWHUIDFHDQG
SRZHUFRQQHFWLRQVEHWZHHQWKHFRPSRQHQWVLQVLGHWKHFRQWUROOHUFDJHFRQWUROOHU
PRGXOHVSRZHULQWHUIDFHERDUGDQGIDQVDVZHOODVWR/9'6&6,FRQQHFWLRQVWRWKHGLVN
HQFORVXUHVDQG)LEUH&KDQQHOFRQQHFWLRQVWRWKH)LEUH&KDQQHOQHWZRUN
7KLVUHPRYDOSURFHGXUHDOVRLQFOXGHVWKHSURFHGXUHRQWKHUHPRYDODQGUHSODFHPHQWRIWKH
EDWWHU\KDUQHVV
Disconnect or
reconnect harness
)LJXUH 5HPRYLQJDQG,QVWDOOLQJWKH%DWWHU\+DUQHVV
7RUHPRYHWKHFRQWUROOHUFDJHPLGSODQHDVVHPEO\RUWKHEDWWHU\KDUQHVVFRPSOHWHWKH
IROORZLQJVWHSV
CAUTION
FRPSRQHQWV
5HPRYHWKHFRQWUROOHUHQFORVXUHIURPWKHUDFN6HH&RQWUROOHU(QFORVXUHRQSDJH 5HPRYHWKHKDUQHVVFRYHUSODWH6HH+DUQHVV&RYHU3ODWHRQSDJH 'LVFRQQHFWWKHWKUHH'&SRZHUKDUQHVVHVDQGWKHEDWWHU\KDUQHVVIURPWKHEDFNRIWKH
FRQWUROOHUFDJHPLGSODQHDVVHPEO\WKLVPD\EHHDVLHULISHUIRUPHGGXULQJVWHS
5HPRYHWKHHLJKWVFUHZVIRXUIURPHDFKVLGHRIWKHFRQWUROOHUFDJHVHH)LJXUH
Removal and
Replacement
2
3
1
)LJXUH &RQWUROOHU&DJH0LGSODQH$VVHPEO\5HPRYDO
5HPRYHWKHFDJHIURPWKHFKDVVLVOLIWWKHWRSIURQWHGJHRIWKHFRQWUROOHUFDJH
PLGSODQHDVVHPEO\VOLJKWO\XSZDUG)LJXUHWKHQSXOOWKHFDJHILUPO\WRZDUGWKH
IURQWXQWLOWKHFRQQHFWRUVRQWKHFRQWUROOHUEDFNSODQHH[LWWKHKROHVLQWKHUHDUVKLHOG
DQGOLIWWKHFDJHRXWRIWKHFKDVVLV,IWKH'&SRZHUKDUQHVVHVZHUHQRWUHPRYHGHDUOLHU
GLVFRQQHFWWKHPSULRUWROLIWLQJWKHDVVHPEO\RXWRIWKHFKDVVLV
,IUHSODFLQJWKHEDWWHU\KDUQHVVFRPSOHWHWKLVVWHSLIUHSODFLQJWKHFRQWUROOHUFDJH
PLGSODQHDVVHPEO\VNLSWR6WHS 1RWHREVHUYHWKHURXWLQJRIWKLVFDEOHVR\RXFDQ
URXWHWKHQHZFDEOHLQWKLVPDQQHU
D 'LVFRQQHFWWKHEDWWHU\KDUQHVVIURPWKHEDWWHU\FRQQHFWRUEUDFNHWORFDWHGDWWKH
EDFNRIWKHEDWWHU\FRPSDUWPHQWE\UHPRYLQJWKHWZRVFUHZIURPWKHEDWWHU\
KDUQHVVFRQQHFWRUDQGUHPRYHWKHKDUQHVV
E ,QVWDOOWKHUHSODFHPHQWKDUQHVVE\VHFXULQJWKHFRQQHFWRUWRWKHEDWWHU\EUDFNHW
XVLQJWKHWZRVFUHZV5RXWHWKHFDEOHRXWWKHFRQWUROOHUEDFNSDQHOEDWWHU\FDEOH
RSHQLQJ
8QSDFNDQGLQVWDOOWKHQHZFRQWUROOHUFDJHPLGSODQHDVVHPEO\LI\RXDUHRQO\UHSODFLQJ
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FRQQHFWRUVRQWKHEDFNSODQHLQWRWKHFRQQHFWRUKROHVLQWKHUHDUVKLHOGXQWLOWKH
EDFNSODQHUHVWVILUPO\DJDLQVWWKHUHDUVKLHOG$V\RXVOLGHWKHFDJHEDFNZDUGNHHS
WKHEDWWHU\KDUQHVVIODWDJDLQVWWKHERWWRPRIWKHFKDVVLVVRLWGRHVQRWJHWSLQFKHG
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Note
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PRXQWLQJSLQVLQWKHWRSRIWKHEDWWHU\VKHOI:KHQ\RXVOLGHWKHFRQWUROOHUFDJH
LQWRSODFH\RXZLOOIHHOLWGURSZKHQWKHKROHVVOLGHLQWRWKHVHSLQV
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FRQWUROOHUFDJHWRWKHFRQWUROOHUFKDVVLV
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VFUHZVUHIHUWR+DUQHVV&RYHU3ODWHRQSDJH ,QVWDOOWKHFRQWUROOHUHQFORVXUHLQWRWKHUDFNUHYHUVHWKHSURFHGXUH&RQWUROOHU
(QFORVXUHRQSDJH 684,QWHUQDO&RQWUROOHU(QFORVXUH$VVHPEOLHV
8
REFERENCE / LEGAL / REGULATORY
Models and Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 688
PDU/PDRU Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 693
Replaceable Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 694
Reference / Legal /
Regulatory
A5277A/AZ Controller Enclosure Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . 697
A5294A/AZ Disk Enclosure Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 701
Warranty and License Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 705
Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 711
FCC Statements (USA Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712
685
System Requirements
+RVW6\VWHPV
+38;
7DEOH 6XSSRUWHG+38;+RVW3ODWIRUP,QIRUPDWLRQ
Supported Host
Boot Support on
HP-UX 11.x?
K-class
Yes
A3404A
V-class
Yes
A5158A, A3740A
L-class
Yes
A5158A, A3740A
D-class
Yes
A3591B
N-class
Yes
A5158A, A3740A
R-class
Yes
A3591B
T-class
No
A3636A
C-class
No
A5158A on HP-UX 11.x
A3740A on HP-UX 10.20
A4xx-A5xx class
Yes
A5158A
:LQGRZV17DQG:LQGRZV
$Q\KRVWUXQQLQJ:LQGRZV17RU:LQGRZV
6XSSRUWHG2SHUDWLQJ6\VWHPV

+38;
+38;
:LQGRZV17ZLWK6HUYLFH3DFNRU
:LQGRZV
6866\VWHP5HTXLUHPHQWV
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+38;

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Reference / Legal /
Regulatory
6\VWHP5HTXLUHPHQWV 687
Models and Options
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¥ 5DFNPRXQWHQFORVXUH
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Option
Description
Controller Options (must order one option)
Single controller module with 256 Mbyte cache, one Media Interface Adaptor, and one
controller slot filler module. Configured with HP-UX firmware.
204
Two controller modules with 256 Mbyte cache and two Media Interface Adaptors.
Configured with HP-UX firmware.
205
Configured with Windows NT/2000 firmware and Windows NT NVSRAM. Includes
Storahe
304
Configured with HP-UX firmware.
305
Configured with Windows NT firmware.
Host Connect Cable Options
0Z4
2-meter Fibre Channel cable
AFY
0Z5
0Z6
701
Replace 1.5M VHDCI SCSI cable with 5M VHDCI SCSI cable
Operating System Support Option (No longer required)
UM4
Support for HP-UX 11.0
0RGHOVDQG2SWLRQV 689
Reference / Legal /
Regulatory
203
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RSWLRQVDVVXELWHPVWRWKH$$DQG$$=SURGXFWVDERYH

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RUGHU$$

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Number of A5294A/AZ
per A5277A/AZ
6900RGHOVDQG2SWLRQV
Number of SCSI cables
per A5294A/AZ
1,2, or 3
2
4, 5, or 6
1
7DEOH $$&XVWRP&DEOLQJ2SWLRQ
Option
701
Description
Delete one 2m cable included in A5294A product
and add one 5m VHDCI SCSI cable for
connection of A5277A to A5294A in a different rack
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Option
Description
Note: All disk enclosures ordered with a single A5277A/AZ
must have identical Storage Capacity Options.
4, 9-Gbyte 10K rpm disk drives
108
110
204
208
210
304
308
310
504
508
510
Reference / Legal /
Regulatory
104
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Product
Description
B6191A
IPR Distribution CD-ROM
A5628A
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0RGHOVDQG2SWLRQV 691
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2UGHUWKHIROORZLQJSDUWVWRH[SDQGRUUHFRQILJXUH\RXURULJLQDOSXUFKDVH
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Order No.
Description
A5276A
9.1-Gbyte disk drive module 10K rpm Ultra 2 LVD
A5282A
A5633A
A5595A
A5622A
A5278A
Add-on controller, includes Media Interface Adaptor (MIA)
Must also order Option 002 for 256 Mbytes of cache
002
256 Mbyte cache option for A5278A
A5279A
Controller cache 512-Mbyte upgrade kit. Includes two 256-Mbyte DIMMs
A5306A
2 m, VHDCI to VHDCI SCSI Cable, M/M
A5307A
A5308A
A5250A
Rail kit for HP legacy cabinets: C2785A, C2786A, C2787A, A1896A, and
A1897A
A5251A
Rail kit for HP Rack System/E: HP A4900A, A4901A, A4902A, J1500A,
J1501A, J1502A
A5672A
Rail kit for Rittal 9000 racks
A3583A
A3531A
A3735A
A3736A
A5296A
VHDCI SCSI terminator (LVD/SE)
A5649A
Storage Partition Support (up to 8 partitions)
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PDU/PDRU Products
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Order No.
Description
Supported on Original Racks
19 inch, 100-240 V, 16 Amp, 1 C20 inlet, 10 C20 outlets
E7671A
19 inch, 100-240 V, 16 Amp, 1 C20 inlet, 2 C19 & 6 C13 outlets
E7674A
19 inch, 100-240 V, 16 Amp, 1 C20 inlet, 1 C19 & 7 C13 outlets
E7679A
19 inch, 100-127 V, 16 Amp, 2 C20 inlets, 2 C19 outlets, switch accessory
E7680A
19 inch, 200-240 V, 16 Amp, 2 C20 inlets, 2 C19 outlets, switch accessory
E7681A
19 inch, 200-240 V, 30 Amp, L6-30P, 2 C19 & 8 C13 outlets, switch accessory
E7682A
19 inch, 200-240 V, 30 Amp, IEC-309, 2 C19 & 2 C13 outlets, switch accessory
E4452A
36 inch, 220 V, 16 Amp, L6-20P, 6 C-13 outlets
E4453A
36 inch, 220 V, 16 Amp, no plug, 6 C-13 outlets
E5933A
36-inch, 110-220 V, 16 Amp, UPS, IEC-320, 10 C-13 outlets
E4456A/B
60 inch, 220 V, 16 Amp, L6-20P, 10 C-13 outlets
E4457A/B
60 inch, 220 V, 16 Amp, no plug, 10 C-13 outlets
E5930A
60 inch, 110-220 V, 16 Amp, UPS, IEC-320, 10 C-13 outlets
E5931A
60 inch, 220 V, 16 Amp, UPS, LP-30P, 10 C-13 outlets
E5932A
60 inch, 220 V, 16 Amp, UPS, no plug, 10 C-13 outlets
E7677A
Switch panel accessory for PRU
E7678A
Switch control jumper cord for PRU
3'83'583URGXFWV 693
Reference / Legal /
Regulatory
E7676A
Replaceable Parts
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Part Number
Exchange
Part #
A5278-60001
HP-UX1 Controller Module (5v model2) w/32 MB SIMM
(no cache DIMMs) This part has been replaced by the A527860006.
A5278-69001
A5278-60006
HP-UX1 Controller Module (3.5v model2) w/32 MB SIMM
(no cache DIMMs)
A5278-69006
A5635-60002
Windows NT1 Controller Module w/32 MB SIMM
(no cache DIMMs)
Includes Windows NT NVSRAM settings
A5635-69002
A5278-60002
128 MB DIMM3
n/a
5065-5201
256 MB DiMM3
n/a
A5278-60004
16MB SIMM Module
n/a
A5277-60009
Battery Backup Module
A5277-69009
A5277-60003
n/a
1Controller modules have operating-specific firmware installed and are not interchangeable. The
HP-UX 3.5v controller (A5278-60006) can be upgraded to a Windows NT/2000 controller (A563560002) using the HP Storage Manager 60-NT software (A5628A). The HP-UX 5v controller (A527860001) cannot be upgraded for use on Windows NT/2000.
2The 5v HP-UX controller and the 3.5v HP-UX controller are interchangeable. The 5v model will be
available until supplies are exhausted and then replaced by the 3.5v model.
3It
is necessary for each controller to have the same amount of cache memory, but the DIMM
configuration may differ on each controller. It is acceptable for one controller to have two 128 MB
DIMMs, and the other to have a single 256 MB DIMM.
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Part Number
Exchange
Part #
A5277-60004
n/a
A5277-60002
n/a
A5277-60001
Front Door Assembly
n/a
5021-1121
Terminator, SCSI, 68 pin, LVD
n/a
5064-2464
Media Interface Adapter (MIA)
n/a
+5v Power Harness
n/a
348-0038144
+12v Power harness
n/a
348-0038145
Battery Harness
n/a
348-0038942
Power Supply & Fan Housing
n/a
348-0037572
Controller Cage/Midplane Assy.
n/a
348-0038142
Controller Enclosure (No FRUs)
n/a
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Replacement Part
Order No.
Part Description
Exchange Part
Order No.
0588-001MH
20 top cover screws 6-32x3/16 T10
n/a
8120-6514
Power cord
n/a
A5236-60019
Fan cable
n/a
A5236-60003
Fan
n/a
A5272-67014
Door assembly
n/a
A5236-60023
Power supply
A5236-69023
5HSODFHDEOH3DUWV 695
Reference / Legal /
Regulatory
348-0038143
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Replacement Part
Order No.
Part Description
Exchange Part
Order No.
A5272-67003
Backplane and mezzanine assy.
n/a
A5236-60021
Mezzanine board
n/a
A5272-67004
Bus Control Card (BCC)
A5272-69004
J1525-60001
Half-U rack filler panel
n/a
A5250-60001
Rail kit, E3660 series
n/a
A5251-60001
Rail kit, Rack System/E
n/a
A5635-60001
Rail kit, Rittal 9000 racks
n/a
A5236-60009
Disk filler assembly
n/a
A5276-67001
A5276-69001
A5282-67001
A5282-69001
A5633-67001
A5633-69001
A5595-67001
A5595-69001
A5622-67001
A5622-69001
A5236-60006
HDD carrier assembly
6965HSODFHDEOH3DUWV
n/a
A5277A/AZ Controller Enclosure Specifications
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Height
Width
Depth
6.75 inches (17.1 cm)
17.5 inches (44.5 cm)
24 inches (61 cm)
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Weight of Each
(lbs)
Quantity
Subtotal (lbs)
Controller modules
6.6
2
13.2
Controller Fan
1.9
1
1.9
21.4
1
21.4
Power Supply
3.3
2
6.6
Power Supply Fan
1.5
1
1.5
Front Cover
2
1
2
31.6
1
31.6
Battery
Chassis
Controller Enclosure - Total
78 lbs
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Voltage
Typical
Operating
Current
Maximum
Operating Current
In-Rush Current
100 - 127 VAC
1.5 A
2.3 A
21.7 A
220 - 240 VAC
0.8 A
1.2 A
42.9 A
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Incoming Voltage
AC RMS
Typical Power Consumption
100- 127 VAC
180 watts
200 - 240 VAC
180 watts
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A5294A/AZ Disk Enclosure Specifications
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Height
Width
Depth
5.91 in. (15.0 cm)
18.9 in. (48.0 cm)
27.2 in. (69.1 cm)
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Weight of Each (lbs)
Quantity
Subtotal (lbs)
Disk Drive (HH)
2.8
10
28
Fan
3 .3
2
7
Power Supply
10.6
2
22
BCC
4.5
2
9
Midplane-Mezzanine
6
1
6
Door
2
1
2
Chassis
35
1
35
Total, Approx.
110 lbs. (50 kg.)
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Voltage
Typical Current
Maximum Current
100 - 127 VAC
4.8 a
6.5 a
220 - 240 VAC
2.4 a
3.2 a
50-60 Hz , single phase, power factor corrected
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Incoming Voltage
AC RMS
Typical Power Consumption
100- 127 VAC
347 watts
200 - 240 VAC
347 watts
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Warranty and License Information
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Replacement Parts
Warranty
HP replacement parts assume the remaining warranty of the parts
they replace. Warranty life of a part is not extended by means of
replacement.
Items Not Covered
Your HP SureStore E Disk Array FC60 warranty does not cover the
following:
– Products purchased from anyone other than HP or an
authorized HP reseller
– Non-HP products installed by unauthorized entities
– Consumables, such as batteries
– Customer-installed third-party software
– Routine cleaning, or normal cosmetic and mechanical wear
– Damage caused by misuse, abuse, or neglect
– Damage caused by parts that were not manufactured or sold by
HP
– Damage caused when warranted parts were repaired or
replaced by an organization other than HP or by a service
provider not authorized by HP
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according to ISO / IEC Guide 22 and EN 45014
Manufacturer Name:
Manufacturer Address:
Hewlett-Packard Company
Enterprise Storage Business Unit
P.O.Box 15
Boise, Idaho U.S.A. 83707
Declares, that the product
Product Name:
Product Numbers:
Product Options:
SureStore E Disk Array FC60
A5277A, A5277AZ, A5635A
All
conforms to the following Product Specifications:
Safety:
IEC 950: 1991 +A1+ A2 +A3 + A4 / EN 60950 (1992) + A1 + A2 + A3 + A4 + A11
IEC 825-1: 1993 / EN 60825-1: 1994 Class 1 (Laser/LED) GB4943 (1995)
EMC:
CISPR 22: 1993 / EN 55022 (1994) Class A
EN 50082-1: 1992 - Generic Immunity, including:
IEC 801-2: 1991: / prEN 55024-2 (1991): 4 kV CD, 8 kV AD
IEC 801-3: 1984: / prEN 55024-3 (1991): 3 V/m
IEC 801-4: 1988: / prEN 55024-4 (1992): 1 kV Power Lines, 0.5 kV Data Line
IEC 801-5: 1992: / IEC 61000-4-5 (1995): 2 kV OC, 1 kV SC (Common Mode),
1 kV Peak (Differential Mode)
IEC 61000-3-2: 1997 / EN 61000-3-2 (1995): Harmonic Current
IEC 61000-3-3: 1994 / EN 61000-3-3 (1995): Voltage Fluctuations and Flicker
IEC 61000-4-6: 1996 / EN 61000-4-6 (1996): Conducted Immunity
GB9254 (1988)
Supplementary Information
The product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC
and the EMC Directive 89/336/EEC and carries the CE Marking accordingly.
1.)This product was tested with Hewlett-Packard Unix server host computer system.
Boise Idaho U.S.A., 03/22/99
Dan T. Michauld / QA Manager
European Contact: Your local Hewlett-Packard Sales and Service office or Hewlett-Packard GmbH,
Department HQ-TRE, Herrenberger Straße 130, D-71034 Boblingen (FAX +49-7031-14-3143)
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