Annex 6 Federal Capital Territory Administration Abuja Geographic
Transcription
Annex 6 Federal Capital Territory Administration Abuja Geographic
Slgp Annex 6 Federal Capital Territory Administration Abuja Geographic Information Service Kehinde Ipinmoye December 2005 Table of Contents 1.0 1.1 2.0 2.1 2.2 2.3 2.4 2.5 2.6 3.0 4.0 4.1 5.0 6.0 7.0 7.1 8.0 INTRODUCTION............................................................................................ 81 Background ................................................................................................ 81 REVENEUE ADMINISTRATION SYSTEM .................................................... 81 Overview .................................................................................................... 81 Review of Statistical Data Collection and Management ............................. 82 Assessment Process.................................................................................. 83 Collection Process...................................................................................... 84 Accounting/Reconciliation/Reporting.......................................................... 84 Strategic and Operational Monitoring & Evaluation.................................... 84 ANALYSIS OF REVENUE COLLECTION ..................................................... 84 PROJECTION OF REVENUES FOR 2006/2007........................................... 86 Overview: ................................................................................................... 86 FINDINGS ...................................................................................................... 88 CONCLUSIONS ............................................................................................. 88 RECOMMENDATIONS .................................................................................. 89 Establishment of Internal Revenue Unit ..................................................... 89 NEXT STEPS ................................................................................................. 89 List of Appendices Appendix A Appendix B Appendix C Appendix D List of People Met Approved Land Application and Transaction Fee Revenue Administration Strategic Plan Framework Action Plan and Activity Costing SLGP Consultants’ Report Number 322 80 Slgp 1.0 INTRODUCTION This report documents the final consulting inputs for the review of revenue administration in the Abuja Geographic Information Service (AGIS). The first phase of this input was carried out in July 2005 and an interim report was produced. 1.1 Background The AGIS was carved in 2004 from the Department of Land and Resettlement in the former Ministry of Federal Capital Territory, and by all intents and purposes was established as a project-driven entity and was initially designed to last for a period of 9 months. Essentially, the AGIS was to effect the re-certification of lands within the Federal Capital Territory, then later cover the Area councils. An Administrator/Director is the overall head of AGIS. The entity consists of two departments or units: • Land information system (LIS)-Land Administration. • Geographic information system (GIS)-Data. The GIS is the graphic aspect, where all cadastral information such as master Plan, Land Use Plans, detailed Site Development Plans, engineering infrastructure and all survey information are captured and stored in digital form. This is the backroom office that provides technical support services to Land Administration. The LIS constitutes the land attributes such as records of allocation, (name of allottees, plot numbers, plot sizes, uses and locations). It also includes record of all transactions such as Power of Attorney, Deeds of Assignments, Mortgages, Subleases, Releases, Devolution. It serves as a front office for customer relations, The AGIS commenced full operation in August 2004 when the first lodgement of revenue was made to the respective banks. In the past year the most significant contribution to revenue has been land re-certification where over 40,000 applications have been processed. This accounted for more than 60% of revenue in 2004/2005. Accumulated ground rent fees have also contributed significantly to the growth in revenue collection in the past 12 months. It is worthy of note that at start-up of the entity, there was no stated guidelines to be followed by the administration its operations. Hence most activities were carried out on ad-hoc basis especially in the revenue administration section. This design was also meant to remove unnecessary bottlenecks. 2.0 REVENEUE ADMINISTRATION SYSTEM 2.1 Overview Along with the re-certification exercise, the AGIS performs the following functions: • Allotment of land • Registration of power of attorney • Deed of assignment • Certificate of release of mortgage • Land searches • Processing of new applications • Resettlement of displaced people • Sale of cadastral maps SLGP Consultants’ Report Number 322 81 Slgp In addition to the above mentioned revenue streams, AGIS derives revenue from penalty charges on ground rent, and premium fees for choice land allocated within the four phases. The following were identified as sources of Revenue accruable to AGIS: • Re-certification of Land Fees: The fees paid for the issuance of new Certificate of Occupancy (C of O) by owners of the land. • Fees for registration of Land Documents: The fees paid for registration of land related documents e.g. Power of Attorney/Mortgage. • Premium on Land: Fees paid to the Government upon allocation of a new plot. • Ground rent charges: Annual charges (approved rate) paid to the government by the owner of the already certified owner in possessions of C of O for the use of the land. It is subject to periodic revision within the term of the lease. • Consent Fees: These are charges paid on a deed of agreement for any transfer of property on land that requires government consent. • Search Fees: The charges paid to the Land registry to enable the documents/records concerning a plot of land to be sorted out and obtained. • Penalty on default Fees on Ground Rent: The fees paid by defaulters on Ground rent. • Sale of cadastral maps: Revenue received from the sales of cadastral map. • Sale of application forms: The charges paid on new application for land. 2.2 Review of Statistical Data Collection and Management Basically, the Service produces monthly reports on revenue for the Minister’s office. The total number of plots already recertified was put at 20,222. Data was collected in AGIS based on patronage and transactions made. The following data/information which could have been sourced from AGIS was not available: • The Number of houses recertified per district. • Actual number of plots recertified in 2004 and 2005 respectively. • The Usage of the building e.g. residential, commercial, Shops/supermarket, Quarrying, Recreational etc. • Actual Revenue received on Ground rents for the year, and arrears on Ground rent paid. • Break down/segregation of the Revenue received into components Heads/Sub heads as appropriate. • Also, basic information on transactions like Penalty on default fees on ground rent, Sale of cadastral map and new application fees were not provided. The following data could not be obtained from the related Land agencies. • Total number of plots already built up. • Total number of empty plots, i.e. yet to be developed. A major constraint identified in determining the above data was the issue of double allocation. SLGP Consultants’ Report Number 322 82 Slgp 2.3 Assessment Process The initial assessment of fees payable per Revenue source was set by the Ministerial Task Force that worked out the modalities for the setting up of AGIS. Subsequent rates were to be reviewed annually or biannually as approved by the Hon. Minister. The approved Land Application and Transaction Fees taking effect from 1st August 2004 was published in the Re-Certification and Re-Issuance of Certificate of Occupancy bulletin from the Ministry of The Federal Capital Territory. Apart from the recertification fees which commands a fixed rate, other charges varies depending on the location, size of the plot and the type of structure built on the land. Hence, the amount of money being paid differs with each applicant situation and circumstances. For example, it might involve paying up the arrears on ground rent for the past 10 years along with other fees and charges. Upon confirming fees payable by the Land Administration department, customers are directed to the banks to make cash payments. Deposit slips in triplicate are placed in the banking halls. One copy goes to the bank while the second and third copy are kept by the customer and sent to AGIS when weekly reports are made. The approved payable rate was as found in Table 1. The Re-certification exercise appears to be the highest rate while the rest were billed per meter square. Table 1: S/No Payable Rates per Revenue Source(s) Revenue Sources (Fees) 1 Recertification exercise 2 3 Registration of Land documents Premium on land 4 Ground rent 5 Consent fees 6 Search fees 7 8 Penalty on default fees on Ground rent Sale of Cadastral map 9 New Application fees Rates(N) Lowest Highest *10,000 Amount payable / plot **110,000 51,000 2,000 *10,000 **80,000 *5,000 **10,000 5,000 *21,000 **51,000 Comments * Normal charges while ** extension of exercise + penalty. e.g. power of attorney fee, mortgage e.t.c. Measured in per square Metre. Measured in Square Metre. *as applicable in Wuse and ** as to Petrol filling stations. Only assessed upon inspection of the building. * is for private while ** is for commercial buildings. 30% 0f the Ground rent charges Varying depending on type and size * is for commercial while ** is for private buildings. Source; Corporate Affairs Manager, AGIS (Dec. 2005) SLGP Consultants’ Report Number 322 83 Slgp 2.4 Collection Process The following banks were designated as collecting points for the AGIS revenue: • Universal Trust Bank • Standard Trust Bank • Inland Bank • Wema Bank • United Bank for Africa • Intercity Bank • Habib Bank All transaction payments were made directly to the bank designated for collection of fees and charges after all the applicable fees and processing had been effected. Statements of accounts were collected at the end of the month. However, there was no Head / subhead inputted to the teller being used to pay the money to the bank, hence all payments were lumped together into the account. Thus, segregation of the revenue was not and could not be done. 2.5 Accounting/Reconciliation/Reporting Reconciliation of the account was not done statutorily, but the accounts were accessed directly on-line as the banks being used operate e-banking services. The bank accounts were not withdrawing accounts, but operates as a deposit account only. It has no cheque. The FCT Cash Management Committee chaired by the Hon. Minister was held monthly where the total amount paid to the account of AGIS was reported. It was then subsequently transferred to the FCT central account by bank draft. No other entity gets the AGIS Bank accounts details. However, the only document made available for this input was not adequate in terms of provision of background information support/data. This did not reflect the degree of computerisation and automation of the establishment. 2.6 Strategic and Operational Monitoring & Evaluation The project was set up to pragmatically solve the problem of certificate of Occupancy issuance in the FCTA. Since no target was set for the project, the strategic and operational monitoring and evaluation of the project was not done, hence, the measurement of achievements against the set target to obtain performance ratio was not achieved. Apart from the adverts placed in the media on the recertification exercise, there was no formal or direct instrument for the enforcement of revenue collection in AGIS. It was stated that the enforcement will come into reality at the expiration of the whole exercise. 3.0 ANALYSIS OF REVENUE COLLECTION Revenue collection during the 2002 and 2003 fiscal years was under FCDA and table 2 below shows the total revenue collection for the Department of Land in the FCDA. The trend of revenue indicates that the highest revenue was obtained in 2004 which could be due to the coming on stream of AGIS. SLGP Consultants’ Report Number 322 84 Slgp Table 2: Revenue Collection from Department of Land (MFCT) 2002-2004 S/N Month 2002 Budgeted 1 2 3 4 5 6 7 8 9 10 11 12 2003 Actual Budgeted 2004 Actual Budgeted Actual January 56,201,386 53,018,047 February 55,157,060 46,686,791 77,253,836 March 44,536,265 34,419,287 131,038,891 April 24,769,253 96,925,303 60,929,905 May 40,182,303 83,581,138 73,495,999 June 32,184,708 41,008,806 151,067,480 July 65,967,467 50,524,376 109,077,695 August 48,142,677 58,717,875 144,205,657 41,688,614 145,575,993 20,631,483 11,872,310 October 77,670,810 25,154,643 77,996,872 November 68,502,780 15,173,511 61,023,684 December 34,714,197 21,849,548 206,342,821 TOTAL 704,180,097 Source: Department of Lands (MFCT) 633,178,590 1,049,930,784 September The disaggregating of this revenue was not done, and the budgeted revenues were not provided. The aggregate revenue from AGIS is as stated in Table 3. The trend shows that the highest amount of revenue (N702m) was recorded in April 2005 while the least amount (N70m) was realised at the commencement of the exercise in September 2004. In all, a total of about N4 billion had been realised as revenue from AGIS. The information provided in Table 3 would not allow for the composite values of revenue heads to be dis-aggregated. It could however be assumed that the major source of the revenue was from the re-certification fees. Table 3: Revenue from August 2004 to November 2005 Month Year 2004 1 2 3 4 5 6 7 8 9 10 11 12 January February March April May June July August September October November December Total 70,000,000.00 200,000,000.00 160,000,000.00 173,335,607.74 603,335,607.74 2005 120,000,000.00 400,000,000.00 515,197,243.27 702,884,141.30 321,705,882.49 238,078,635.54 413,626,528.28 412,085,619.32 361,243,306.89 3,484,821,357.07 Source: AGIS, Abuja SLGP Consultants’ Report Number 322 85 Slgp 4.0 PROJECTION OF REVENUES FOR 2006/2007 4.1 Overview: Projections of Revenue were prepared based on the limited information received from AGIS. Appendix C shows the approved Land application and transaction fees for AGIS. The consultant met the Director of AGIS and the Corporate Affairs Manager respectively on the likely projections for 2006, 2007 and 2008. The feedback was that projections of revenue collection might not be possible which was attributed to the nature of transactions. In arriving at the revenue projections produced in Table 4, the consultant took the following into consideration: • The minimum plot size in FCT was 750 m3. • Already, 22,222 plots had been Re-certified. • The grand total number of plots available in FCT as of Dec. 2005 is 47,250. • Since most activities in AGIS are transactional, values were apportioned to the Revenue sources as the case may be. • Marginal increase of 10% on revenue sources/annum with enforcement. Table 4: Revenue Projection by Sources S/No Revenue Source 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Recertification exercise Registration of Land documents Premium on Land Ground rent Consent fees Search fees Penalty on default fees on ground rent Sale of cadastral map New application fees Others Average Estimated Rate(N) 2006 110,000 10,000 1,100,000,000 51,000 10,000 510,000,000 15,000 15,000 225,000,000 7,500 4,500 10,000 5,000 750,000,000 22,500,000 5,000 5,000 25,000,000 21,000* 5,000 105,000,000 51,000** 5,000 255,000,000 TOTAL 3,335,000,000 2007 10 % of 2006 2008 10 % of 2007 3,668,500,000 4,035,350,000 * Commercial Rate ** Residential Rate SLGP Consultants’ Report Number 322 86 Slgp Revenue projections made by the FCDA when the AGIS was administered by FCDA is produced below in Table 5. In Table 5 under land (sub-head 402), 2005 estimated is N4.4 billion which is like to be achieved by the end of the current fiscal year. As at end of third quarter of 2005, AGIS has booked N3.3 billion revenue collection. And it is expected that if the trend continues, the FCDA estimate of N4.4 billion might be surpassed. If all things are equal, it is expected that AGIS should be able to achieve revenue of N4.614 billion for the fiscal year 2006. The projection is a marginal increase from N4.4 billion for 2005 but the fact is that the recertification may have passed its peak and therefore revenue generation would have to depend on efficiency of administration and effective of enforcement in the coming years. To sustain the improvement in revenue collection in future, a set of strategy would have to be put in place in order to achieve N5 billion in 2008 fiscal year. Table 5: Head Internal Revenue Forecasts 2005-2009 Description 401 Taxes 402 Land 403 Licences 404 2005 2006 2007 2008 2009 30,000,000 31,604,419 33,208,838 34,813,257 36,417,675 4,379,800,000 4,614,034,457 4,848,268,913 5,082,503,371 5,316,737,827 15,500,000 16,328,950 17,157,899 17,986,849 18,815,800 Sales 2,850,000 3,002,420 3,154,840 3,307,259 3,459,679 405 Rent 61,465,000 64,752,187 68,039,374 71,326,560 74,613,747 406 Interest 26,565,000 27,985,713 29,406,426 30,827,139 32,247,852 407 FGN 3,820,000 4,024,295 4,229,047 4,432,888 4,637,184 408 Sales 4,520,000,000 4,761,732,441 5,003,464,882 5,245,197,323 5,486,929,764 409 Actuation TOTAL 17,009,145,848 21,655,690,475 26,306,235,102 30,948,779,729 35,595,324,356 21,529,145,848 26,317,422,916 31,305,699,984 36,193,977,052 41,082,254,120 Source: FCDA Revenue Division, Abuja The Re-Certification exercise is expected to continue in 2006 to 2008. Already, 22,222 plots had been re-certified. It was assumed that 10,000 plots would be recertificated annually. It was assumed that at least 15,000 of the 22,222 re-certified will pay up the annual Ground Rent fee. The average ground rent fee for FCT was estimated to be about N15, 000/plot. The fee for the penalty charges on Ground Rent was put at an Average of N4,500/plot. It was assumed that 5,000 plots would be liable to pay this charge. The new application fee will attract on the average of 5,000 applicants per Residential and Commercial usage respectively. SLGP Consultants’ Report Number 322 87 Slgp 5.0 FINDINGS On the macro level, AGIS is project-like organisation with a make-shift operating system. Consequently, the finance and accounting function does not comprehensively capture revenue administration performance data. The revenue collections are lumped together without stating, which are collections from current transactions and from arrears. More importantly, there is no evidence that the finance and accounting function does carry out an effective reconciliation of cash receipts in the bank and cash book. On the micro level, AGIS is business entity that is driven by service delivery cum revenue collection, yet it has poorly structured revenue administration system and its performance criteria are not clearly defined. In its present organisational arrangement, the revenue administration system is poorly delineated within the AGIS business model. In addition, the basic functions of revenue administration is relatively fragmented making it difficult for a AGIS to produce a standard revenue administration outputs such as, monthly revenue performance report, comparing actual collection against budgeted collections. Although it was claimed that a monthly revenue statement is provided to the FCTA cash management committee, none was made available in the course of this assignment and AGIS could not make returns to the FCTA revenue working group in November/December 2005. An effective revenue administration is anchored on robust database. However, in spite of AGIS enormous potential for data generation to support its transaction related revenue collection, inadequate database remain one of its operating debilities. Given the level of information technology deployed in AGIS, solid revenue database is remain weak, consequently, AGIS is not in a strong position to make a realistic projections of its future revenue stream. Enforcement function in the AGIS is problematic. The best revenue administration system without an effective enforcement mechanism is not likely to achieve its performance targets. This is true with AGIS, under clearly defined performance criteria, AGIS efforts are limited by poor enforcement capacity condition. In summary, given inadequate critical outputs, performance documentation and financial reporting, in revenue administration process, the revenue administration function in AGIS might be perceived as lacking in total transparency and accountability. 6.0 CONCLUSIONS On the micro level, virtually all organizations are either of marketing-, engineering-, manufacturing-, or service-driven. But on the macro level, organizations are either project or non-project-driven. In a project-driven organization, such as AGIS, all activities are characterized as ad-hoc tasks. However, AGIS in its present business model does not seem to have a defined life cycle, yet business must be generated on self-perpetuating basis. AGIS has business culture in which the employees do not really manifest total loyalty to it, they were employed by another entity and their salaries are paid through third party. SLGP Consultants’ Report Number 322 88 Slgp Until AGIS is transformed into full fledged conventional business entity with a streamlined revenue administration system, transparency and accountability in revenue administration might not be enhanced. 7.0 RECOMMENDATIONS It is becoming apparent that AGIS cannot continue to operate like project-driven and ad-hoc oriented entity much longer given increasing demand for its services. Despite the fact that the enabling law for the establishment of AGIS is yet to be enacted, AGIS revenue administration function would need to be transformed into standard operating division with basic processes delineated and with effective administration and financial controls. 7.1 Establishment of Internal Revenue Unit Broad Objective It is envisaged that the proposed Internal Revenue Unit would: • provide effective leadership within the Agency for improved internal revenue generation; • support professional departments in their primary roles of collecting, cataloguing and managing baseline data on the structure of the sector; • support the professional departments in carrying out revenue assessment, collection and accounting; • provide overall coordination of internal revenue administration within the Agency and report to the FCTA Revenue Administration Committee. Institutional Structure of IRU The IRU is expected to deploy minimum information technology to achieve high productivity in its operations. • To be located within the Agency a stand alone UNIT responsible to the Executive Director; • Staffed by officers permanently redeployed to the Agency; Basic Functions • It will be primarily responsible for supervision and coordination of all internal revenue activities of the Agency from preparation of revenue budgeting, assessment, collection, and accounting and reporting. • The Unit will be responsible for processing and managing revenue data and information system of the Agency in close cooperation with all departments; • It would work with the Finance Department to produce monthly revenue statement, undertake monthly revenue bank reconciliation. 8.0 NEXT STEPS The most critical next step is for AGIS management to embark on the establishment of internal revenue administration division with the following sub-units: • Research, Statistics & Planning • Assessment & Billing • Collection & Reporting • Enforcement Finance and Accounting Unit should carry the basic book keeping of the revenue collection and undertake bank reconciliation. However, the immediate next steps should include the following: SLGP Consultants’ Report Number 322 89 Slgp 1. AGIS should take the step to organize its 2005 revenue administration performance into newly adopted revenue reporting template with full disaggregation of sources of collection; 2. Prepare 2006 revenue budget using the standard revenue classification structure; 3. Prepare revenue projection for 2007, 2008 fiscal year; 4. Embark of accelerated staff training on basic process in revenue administration in order to improve capacity condition SLGP Consultants’ Report Number 322 90 Slgp Appendix A List of People Met S/No Name Department Position 1. Mallam Magaji Galadima AGIS Secretary / Corporate Manager 2. Mr. Salami S. AGIS Internal Auditor / Ag. Accountant 3. Mr. Hafeez Azeez Public Partnership Private 4. Mr. Musa Ibrahim Public Partnership Private 5. Mr. Bisala Caleb Development Control Logistic Officer 6. Dr.Ismael Iro AGIS Project Manager 7. Mrs. Altine Jibrin AGIS Director / Administrator 8. Mr. Ahmed Jimba AGIS Senior Officer 9. Surveyor. J.J. Sambo Surveying & Mapping Director Dept. FCDA 10. Surveyor Barde Jatau Urban Survey, FCDA SLGP Consultants’ Report Number 322 Technical Deputy Director 91 Slgp Appendix B Approved Land Application and Transaction Fees S/No Subject Approved Rates (N) Residential Commercial 1. Land App. Processing Fee 50,000 20,000 2. App. and Processing Fee for consent to Assign 10,000 10,000 3. App. and Processing Fee for consent to Mortgage 10,000 11,000 4. Search Fee 5,000 10,000 5. Deed of Release (Stamping and Registration) 20,000 20,000 6. Power of Attorney (for administration of wills & estates) 50,000 50,000 7. Quarry Lease Registration) 100,000 200,000 8. ***Ground Rents (m3) / annum Highest 35 80 Lowest 10 10 (Stamping & Source: AGIS Re-Certification and Re-Issuance of Certificates of Occupancy, the Ministry of the Federal Capital Territory. SLGP Consultants’ Report Number 322 92 Slgp Appendix C Revenue Administration Strategic Plan Framework Stage Research, Statistics & Planning Revenue Administration Unit Strategy 2006 Establish a RSP Unit to collect statistical data to compute revenue base and estimates of potential collection of revenue. Set up a Revenue Administration Unit Carry out detailed training needs analysis of revenue administration unit staff. Assessment & Collections Carry out accelerated staff training in assessment and collection Accounting & Reporting Carry out accelerated staff training in revenue account, reconciliation and reporting. Produce monthly revenue returns by sources and sub-divided into arrears and current assessment. Set up MIS Unit Monitoring, Inspection & Supervision Provide logistic support for field work. SLGP Consultant’s Report Number 322 Strategy 2007 Carry out a medium term projection of transaction from all categories of functions and project revenue collections. Carry out specialised training of staff on assessment/billing, collection/accounting/reporting and field reconnaissance/enforcement. Strategy 2008 Further specialized staff training. Produce annual and quarterly projection of revenue collections. Prepare monthly management accounts showing revenue collection and cost of operation. Build up capacity for effective enforcement. Carry out field reconnaissance and enforcement work. Further build up capacity for effective enforcement. Carry out field reconnaissance and enforcement work. 93 Slgp Annex D Action Plan & Activity Costing Objectives Æ • • • Improved efficiency and effectiveness in revenue administration Improved revenue assessment and collection of revenue Improved service delivery Short-term Strategies (2006) Activities Responsibilities Capacity Building Accelerated Staff Training Specialized Staff Training Establishment of RAU1 Provision of Logics FCTA FCTA FCTA FCTA Costs & Sources of Financing Local Institution Development TOTAL External Total 10,000,000 10,000,000 5,000,000 6,000,000 31,000,000 31,000,000 Medium-term Strategies (2007/8) Activities Responsibilities Institution Development Collection of data and develop a statistical base Specialized Staff Training FCTA 7,000,000 7,000,000 FCTA 15,000,000 22,000,000 15,000,000 22,000,000 Capacity Building Costs & Sources of Financing Local TOTAL 1 10,000,000 10,000,000 5,000,000 6,000,000 External Total RAU: Revenue Administration Unit. SLGP Consultant’s Report Number 322 94 Slgp Annex 7 Review of FCT Revenue Administration FCT Transport Secretariat By Leke Fakayode December 2005 Table of Contents 1.0 1.1 2.0 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 3.0 4.0 5.0 6.0 7.0 8.0 8.1 8.2 8.3 8.4 8.5 8.6 8.7 8.8 INTRODUCTION................................................................................................. 96 Overview ......................................................................................................... 96 REVENUE ADMINISTRATION SYSTEM ........................................................... 97 Revenue Database.......................................................................................... 97 Tariff ................................................................................................................ 98 Assessment Process....................................................................................... 98 Collection Process........................................................................................... 98 Accounting and Reporting ............................................................................... 99 Enforcement .................................................................................................... 99 Strategic and Operational Monitoring ............................................................ 100 Technological support analysis ..................................................................... 100 ANALYSIS OF REVENUE COLLECTIONS 2002-2004.................................... 100 PROJECTION OF REVENUE FOR 2006/7/8 ................................................... 102 ANALYSIS OF EXPENDITURE BY CATEGORIES.......................................... 103 COMPARATIVE ANALYSIS OF REVENUE AND EXPENDITURE .................. 103 STRATEGIES AND ACTION PLAN .................................................................. 104 RECOMMENDATIONS ..................................................................................... 107 Database ....................................................................................................... 107 Tariff .............................................................................................................. 107 Assessment Process..................................................................................... 107 Collection Process......................................................................................... 108 Accounting..................................................................................................... 108 Automation .................................................................................................... 108 Enforcement .................................................................................................. 108 Evaluation and Monitoring............................................................................. 108 List of Appendices Appendix A Appendix B Persons Met Strategy Costing SLGP Consultants’ Report Number 322 95 Slgp 1.0 INTRODUCTION This report documents the results of the second and final phase of the revenue administration review of the Transport Secretariat. This report includes findings, recommendations and action plan for revenue administration performance over the next three years. The report is structured as follows. Section 2 provides an overview of revenue administration processes. Section 3 highlights the historical revenue performance focusing on a time series analysis of collections. Section 4 contains review of projected revenues by sources. Analysis of expenditure by categories and comparative analysis of Revenue and Expenditure is in sections 5 and 6 respectively. Section 7 presents Strategies and Action Plan. 1.1 Overview The Transport Secretariat of the FCT Administration consists of Department of Transportation and Department of Road Traffic Services. While the revenue potentials of the two departments are large, only the Department of Road Traffic Services (DRTS) presently produces noticeable income from vehicle registration and licences. The Department of Transportation is new and has not established necessary infrastructure to generate revenue. The medium and long term business plans of the department include: • Development of rail network to link all Satellite Towns within the FCT. • Development of transit ways within the FCT. • Provision and maintenance of traffic control facilities • Implementation of safe, attractive and efficient integrated rapid mass transit services in the FCT. When necessary infrastructure is put in place the Department of Transportation will generate enormous revenues from • Parks • Assignments of bus routes • Regulation of rail operations • Partnership with private investors to manage infrastructure • Rescue mission • Publication of traffic regulations • Enforcement of traffic rules • Penalties from damages to and misuse of infrastructure • Training and workshops However, the statutory dependence of the FCT Administration on the National Assembly for legal support has slowed the efforts at achieving set objectives. SLGP Consultants’ Report Number 322 96 Slgp 2.0 REVENUE ADMINISTRATION SYSTEM The Directorate of Road Traffic Services is the only agency currently generating revenue for the transport secretariat. The directorate is self accounting and utilises funds generated for its administration. The involvement of the secretariat in the directorate revenue management is low. This may be due partly to lack of stable organisation at the secretariat. Although the services of the directorate are mostly demand driven, it can achieve greater results if its services are available more effectively and efficiently. Observations were made during the review that include. • Inability of customer’s to obtain prompt service • Payment of extra unofficial amounts by customers (often over 200 per cent of the official tariff) in order to get service • Over concentration of activities on vehicle registration at the headquarters of the directorate. In other states of the federation vehicle registration is carried out at the local government level, which is the equivalent of area councils in Federal Capital Territory. The current situation implies greater costs and longer time for car owners to get registered in Abuja. • Low enforcement efforts. Only a tiny fraction of the capital territory is covered by the operations of the vehicle inspection patrol teams. • Inability of the directorate to generate adequate materials for vehicle registration and driver licensing. • Poor public perception of the directorate’s services • Conflicting legal mandates between the Federal Road Safety Commission and the FCT Directorate of Road Traffic Services that has resulted in huge revenue loss by the FCT administration. The law requires that all penalties resulting from road traffic offence in the FCT must accrue to the FCT administration but in practice, collections by FRSC are kept in the commission’s account. While the revenues of the directorate have been growing as is shown in Table 1, it is possible to attain much higher revenue levels if the public perception of the directorate’s service delivery is positive and accessibility to its services becomes easier. 2.1 Revenue Database The activities of the Directorate of Road Traffic Services are demand driven and dependent on factors beyond the control of the directorate. The core function of vehicle registration largely depends on economic factors and specific government policies. It is therefore difficult to construct accurate database to guide future planning on revenues. However, historical statistics on actual number of new registration and yearly renewal of licences can provide a pattern that would aid projections. SLGP Consultants’ Report Number 322 97 Slgp The consultants assisted the commercial unit of the directorate to develop a basis for accumulating data on the number of registration and renewal of licenses. At the conclusion of the review statistics were generated on actual number of vehicles registered and licences renewed in 2002, 2003 and 2004. However, compilation of data on other activities of the directorate including Inspection of vehicles for road worthiness, VIO Inspection, Drivers Testing, Change of Vehicle Ownership, and Issuance of Drivers Licence were still ongoing as at the end of this review. The management of the directorate has been advised to complete the data compilation and forward the result to the transport secretariat from where copies can be obtained. 2.2 Tariff Rates are fixed nationally by the Joint Tax Board (JTB). The procedures do not involve input by the FCT Directorate of Road Traffic Services. Current rates appear grossly inadequate and have not been reviewed since January 2003. The Directorate in conjunction with other state agencies have made submission to the government for revision of rates which has not been approved. 2.3 Assessment Process In all cases, tested revenues were correctly assessed in line with published rates. However, interaction with a section of customers revealed that in most instances the officials of the directorate levied extra unofficial amounts above the published rates. There were complaints that services were withheld if customers fail to pay the unofficial levies under the excuse of lack of materials. Another major weakness noted during the review is that valuation of penalties is not transparent. Whereas, there are over 150 offence categories only one account is kept for them for revenue purpose. Unlike other revenue sources, the recommended rates for penalties arising from traffic offence are strictly complied with. In many cases the official tariff was used as a basis for informal negotiation with traffic offenders. There are no separate registers to show billings and collections on penalties by source. The review also noted that all the assessment procedures are done manually. With little involvement of the internal audit unit in the assessment process the possibility of errors in service valuation is high. It was noted though that the head of finance and accounts departments personally endorses all billing documents. 2.4 Collection Process The major flaw in the current collection process is the concentration of all registration procedures at the headquarters. The countrywide practice allows registration of vehicles at the local government level which is the equivalent of area councils in the Federal Capital Territory. The current practice will certainly discourage customers not least those residing on the outskirt of the capital territory who may find it more convenient to register vehicles in neighbouring states of Nassarrawa and Niger. In fact the Nassarrawa State Board of Internal Revenue has strategically located a licensing office in Karu to attract customers from Nyanya and Asokoro districts of the capital territory. SLGP Consultants’ Report Number 322 98 Slgp Although the area offices of the directorate are allowed to renew licences and make collections from vehicle inspection, traffic offences and road worthiness, there is still problem with management of receipts. The review noted that all cash collections by area offices are brought to the headquarters for lodgement into the directorate’s account. This has resulted in delays between collection at area offices and lodgement. Collections at the headquarters are paid directly by customers to the directorate’s bankers stationed inside the premises. Collections on bills are effected instantly and are witnessed by adequate documentations. 2.5 Accounting and Reporting The Directorate relies on the accounting procedures inherited from the FCDA which are grossly inadequate for its current level of activities. The main accounting focus should be to maintain distinct financial records for every revenue source. The current accounting systems do not provide for revenue control accounts. It is therefore not possible to have internal independent confirmation of the correctness of the daybooks. All accounting procedures are effected manually. This will cause delay and impair the integrity of records. The finance and accounts department merely prepares a summary of revenue generation on a monthly and quarterly basis. There is no comprehensive income statement in the conventional style. The consultants guided the accounting officials of the directorate on the implementation of the new revenue coding for the Federal Capital Territory. 2.6 Enforcement The revenue size of the directorate will necessarily be affected by the level of its enforcement activities. At present the enforcement activities are low. The enforcement unit of the directorate is rather small relative to the requirement of the Federal Capital Territory. The Directorate operates 26 enforcement units called traffic patrol teams. This covers less than 10 percent of the Federal Capital Territory. The management believes that the Directorate requires about 200 enforcement units for maximum efficiency. The management also complained about lack of necessary tools and equipment. The following submissions were made: • That the Directorate maintains only 15 functional patrol vehicles whereas management requirement estimate is 200 vehicles. • That the Directorate owns only two recovery/salvage call-up tools whereas management requirement estimate is 50. • That the Directorate has only 20 tyre clamps in stock whereas management requirement estimate is 2,000. SLGP Consultants’ Report Number 322 99 Slgp • • That the Directorate’s base station for communication has coverage capacity to reach only 30 percent of the Federal Capital Territory. That the Directorate has only 30 radio handsets whereas management requirement estimate is 300. While acquisition of the listed tools and equipment may truly lead to wider coverage of enforcement activities, the current environment of the directorate must first be reformed to ensure that penalties from traffic offences are fully accounted for. The directorate’s records showed collections from just about five of the over 150 published traffic offences in two years. It is true that drivers are becoming more educated and careful, but there are fears that only a tiny percentage of penalties paid by offenders are reported. 2.7 Strategic and Operational Monitoring The existing structure puts revenue activities together with payments and accounting functions in the same department. The head of the department supervises six units and is also directly responsible for revenue costing. The Directorate does not have operations manual to guide staff and to facilitate training. Staff training has not been given priority as many staff interviewed has not been given training opportunities in last 18 months. The involvement of the internal audit in ensuring integrity of revenue procedures is too little. There is no internal arrangement to independently confirm submissions on revenue by finance and account department. The statistics maintained by the Central Motor Registry (CMR) are not valued to provide basis of comparison with the records of the finance department. 2.8 Technological support analysis The review noticed heavy inadequacy in application of technology. The following observations were made: • All operational processes are manually effected • All revenue processes are manually effected • All accounting processes are manually effected 3.0 ANALYSIS OF REVENUE COLLECTIONS 2002-2004 Over the three years between 2002 and 2004 the FCT Directorate of Road Traffic Services has seen consistent rise in revenue collection. From N114million in 2002 revenues jumped by 160 percent to N292million in 2004. The directorate has also surpassed revenue targets. In 2004 it exceeded revenue forecast by 20 percent and has in October 2005 collected over 70 percent of the targets for year. However, it was observed that revenue forecasts were not made on any scientific basis but as a mere 30 percent growth estimate. SLGP Consultants’ Report Number 322 100 Slgp In 2004 the Directorate generates over 35 percent of its income from vehicle licensing. This is followed by sale of number plates, drivers’ license, registration and vehicle inspection which contribute 19 percent, 15 percent, 12 percent and 10 percent respectively. Other services including road worthiness, change of ownership, drivers’ testing etc. contributes less than 10 percent of the Directorate’s revenue. Table 1: 3-year Revenue Analysis Vehicle Registration Road Worthiness VIO Inspection Driver’s Testing Change of Ownership VIO Operations Vehicle Licence Drivers License Number Plates Fire Service Contract fees Total 2002 Actual N’000 12,395 256 2,845 340 534 19,506 22,848 20,282 34,667 113,673 2003 Actual N’000 22,646 8,352 1,388 1,276 1,343 28,870 91,183 74,275 50,917 280,249 2004 Budget Actual N’000 N’000 23,000 34,745 9,000 14,989 1,500 2,667 1,200 774 1,200 2,447 30,000 31,064 88,000 103,764 44,000 45,232 54,000 56,333 451 15 251,900 292,481 Variance N’000 11,745 5,989 1,167 (426) 1,248 1,064 15,764 1,231 2,333 451 15 40,581 Source: Finance and Accounts Department of the FCT Directorate of Road Traffic Services However, examination of available statistics on operations in Table 2 revealed that number of vehicles registered in 2003 fell to 77 percent of the 2002 figure and there was marginal 2 percent increase in 2004 over 2003 level. SLGP Consultants’ Report Number 322 101 Slgp Table 2: Summary of vehicle registration and renewal Private Vehicles Commercial vehicles Official vehicles Motor cycles Total 2002 Registration Renewal 40,488 12,600 3,460 9,600 182 - 5,361 1,800 49,491 24,000 2003 Registration Renewal 28,634 13,400 2,713 8,900 105 - 7,071 2,100 38,523 24,400 Registration Renewal 31,428 52,000 2,474 24,000 - 5,405 6,000 39,307 82,000 2004 The review found that the increase in revenue in 2003 and 2004 was due mainly to increase in tariff in January 2003 and not a result of operational efficiency. 4.0 PROJECTION OF REVENUE FOR 2006/7/8 Revenue projections by the Directorate have not been based on credible statistical basis. Estimates do not include considerations for government policies on vehicle importation, conditions of local auto-assembly plants, increase in population of FCT, and the ongoing reorganisation of FCT structure that has been forcing many residents to seek relocation to neighbouring Niger and Nassarrawa States. Also, the peculiarities of the income categories are not considered in budget plans. In fact, all estimates are prepared on a uniform assumption of 30 percent annual revenue increase. There is no coherent explanation of the 30 percent factor. Perhaps the greatest flaw of the revenue forecast procedures is that it does not include quantities. As can be seen from Table 2, the number of vehicle registration dropped by 23 per cent in 2003 and rose insignificantly by 2 per cent in 2004. Table 3: Projection of Revenue for 2006/7/8 Revenue Source General Motor Registration Road Worthiness Certificate VIO Inspection Driver’s Testing Change of Ownership VIO Operations Vehicle Licence ENDL/Learner’s Permit NNPNIS Total SLGP Consultants’ Report Number 322 2006 N 58,672,900 25,312,430 4,503,200 1,306,500 4,132,700 52,457,600 175,317,870 76,381,500 95,915,300 494,000,000 2007 N 76,274,770 32,906,159 5,854,160 1,698,450 5,372,510 68,194,850 227,913,231 99,295,950 124,689,890 642,199,970 2008 N 99,157,201 42,778,007 7,610,408 2,207,985 6,984,263 88,653,305 296,287,200 129,084,735 162,096,857 834,859,961 102 Slgp The projections in Table 3 of revenue expectations between 2006 and 2007 have followed the past practice of 30 per cent assumed annual revenue growth. Based on past experience it can be concluded actual collections will be higher than the projections in Table 3. 5.0 ANALYSIS OF EXPENDITURE BY CATEGORIES The directorate’s expenditure profile contained in Table 4 showed that the bulk of the resources go into personnel and overhead costs. Table 4: Analysis of expenditure by categories-Directorate of Road Traffic Services Unit 2002 N000 38,405 81,377 47,609 167,391 Personnel Overhead Capital Total 2003 N000 124,659 142,160 21,127 287,946 2004 N000 112,344 46,851 51,410 210,605 The fire service department which accounts for about 40 per cent of the directorate’s personnel and overhead expenditure has been removed from the directorate’s administration. The impact of this on the future expenditure structure of the directorate will be reduced if the plan expansion of activities is implemented. 6.0 COMPARATIVE EXPENDITURE ANALYSIS OF REVENUE AND Comparative analysis of revenue and expenditure of the Directorate for three years to December 2004 is highlighted in Table 5. The revenue size of the Directorate has climbed from N114million in 2002 to about N300million at the end of 2004 while total expenditure rose from N167million to about N210million for the respective years. As Table 5 shows, the Directorate during the first year of operation was able to generate 68 percent of its total expenditure including capital costs. Table 5: Comparative Analysis of Revenue and Expenditure Description Total IGR (N) Personnel Cost (N) Recurrent Cost (N) Capital Cost (N) Total Expenditure (N) Personnel Cost as percentage of total IGR (%) Recurrent Cost as percentage of total IGR (%) Capital Cost as percentage of total IGR (%) Total IGR as percentage of total expenditure SLGP Consultants’ Report Number 322 2002 113,673,310 38,404,800 81,377,409 47,609,038 167,391,247 34 72 42 68 2003 280,249,246 124,658,814 142,159,796 21,127,144 287,945,754 44 51 7 97 2004 292,480,989 112,343,523 46,850,636 51,410,733 210,604,892 38 16 18 139 103 Slgp By 2004 internally generated revenue exceeded total expenditure by over N80million which translated to about 140 percent excess. However, this only indicates the high revenue potentials of the Directorate but not a statement of complete operational efficiency. The volume of vehicle registration has fallen from 49,491 at inception in 2002 to 39,307 in 2004. In fact, as shown in Table 3, the Directorate registered only 38,523 vehicles in 2003 which translated to 22 percent fall. The Directorate’s activities on license renewals, on the other hand, saw tremendous improvement in 2004 with an increase of 242 percent over the 2002 figure. The details of quantity performance for each vehicle category are highlighted in Table 2. 7.0 STRATEGIES AND ACTION PLAN The strategies towards enhancing revenue potentials of the FCT TS will include establishment of central database, increase application of technology in assessment, installation of necessary equipment to facilitate payment for existing parking facilities, review of internal controls to promote efficiency in revenue operations, elimination of extra unofficial payment by customers, accurate reporting and deeper involvement of the secretariat in monitoring revenue activities of agencies. The long-term goals should be to ensure that the transport secretariat of the Federal Capital Territory and its agencies are able to fully exploit all available revenue opportunities and properly account for all collections. Working towards these goals, the immediate strategies will be to correct lapses in the existing revenue procedures, and then move on to exploit fresh revenue opportunities. The true revenue capacities of the Secretariat and its agencies especially the FCT Directorate of Road Traffic Services have been blurred by operational inadequacies that have affected levels of revenue collections over the years. Such inadequacies include: • Limited information of potential revenue base • Weak accounting and record keeping systems • Non-scientific revenue forecasting • Activities of touts that increases payment made by customers • Lack of comprehensive operational report on arrests and penalties collected. • Limited supervision by the secretariat over the activities of the Directorate of Road Traffic Services. There are other operational problems which must be addressed in the medium term such as mandate conflicts between the Federal Road Safety Corps and the FCT Directorate of Road Traffic Services. The total dependence of the FCT Directorate of Road Traffic Services on the Federal Road Safety Corps for number plates and Drivers licences has impaired the revenue performance of former greatly. At the time of this report unprocessed applications for number plates and licences translated to about one third of reported collections from these two sources in 2004. SLGP Consultants’ Report Number 322 104 Slgp Action 1: Credible Database Objective: Develop central database to serve operational information needs of the transport secretariat and its agencies Action plan • Ascertain the correct quantities of activities of the Directorate of Road Traffic Services to generate statistics on vehicle registration, licence renewal, road worthiness, drivers licence and other services. • Carry out survey to determine number of vehicles registered for commercial purposes in the FCT. • Maintain details of bus routes in the FCT • Establish a desk at the Secretariat to coordinate data management. • Designate a senior official of the Secretariat to oversee the database process • Establish parameters for accepting data and procedures for making amendments. • Determine technology requirement to process and preserve data. Costing An estimate of N500,000 will cover three sets of computers to be installed at the secretariat, Directorate of Road Traffic Services and Department of Transportation. The amount will also cater for movement, survey and stationeries. Action 2: Transparent Assessment Objective: Make all assessments more open especially penalties resulting from traffic offences. Action plan • Redefine bill processes. • Publish all approved rates • Enlighten the public to only pay all rates and fines at specified offices and obtain treasury receipts. • Automate billing process Costing About N5million will be required to establish functional assessment units at the headquarters and all area offices of the directorate. This will cater for computers and staff training. Action 3: Improve Collections Objective: Ensure that all dues are collected promptly and completely. Action plan • Increase public awareness. • Ensure payment without stress • Decentralise registration of vehicles to enable payments at Area councils SLGP Consultants’ Report Number 322 105 Slgp • • • • • Direct all zonal offices to lodge takings promptly into designated bank accounts nearest to their offices Establish driving school Construct servicing bay Install number plate manufacturing plant Procure licence printing machine Costing About N3million (over a three year period) has been suggested by management to elevate area offices to full vehicle registration centres. Action 4: Accurate Accounting Objective: Improve record keeping and prepare periodical revenue report. Action plan: • Maintain distinct records for each revenue source • Keep billing register • Link lodgements to billings • Reconcile billings, collections and lodgements • Adopt the recommended FCT revenue coding system. • Prepare monthly revenue report stating the source code and amounts of collections. • Automate accounting procedures Costing: About N5million naira may be required to automate the accounting procedures including cost of software. Action 5: Effective Enforcement Objective: Ensure maximum compliance with revenue related laws and policies. Action plan • Increase traffic patrol units • Procure modern monitoring equipment • Enlarge vehicle inspection activities to cover the entire Federal Capital Territory • Control the inspection officers to reduce corruption • Ensure that every arrest is entered in a register Costing Enlarge enforcement unit will require more staff, modern traffic monitoring equipment, salvage vehicles and communication gargets. Cost N5million naira SLGP Consultants’ Report Number 322 106 Slgp Action 6: Adequate Supervision Objective: The secretariat to ensure deeper monitoring of the revenue operations of the agencies. Action plan • Establish central revenue monitoring unit at the secretariat • Analyse monthly revenue report • Investigate all gaps in revenue report and take corrective Costing About N5million will be required to procure computer and train staff at the secretariat and the Directorate of Road Traffic Services. 8.0 RECOMMENDATIONS 8.1 Database The transport secretariat should develop a central database to provide information relating to the activities of its department and agencies. Such data should include number of vehicles owned by residents of the Federal Capital Territory, statistics on commercial operating in the city, and other data that will facilitate revenue estimation. 8.2 Tariff The secretariat should intensify efforts to collaborate with other state licensing agencies towards presenting common argument for review of rates. 8.3 Assessment Process There is need for creation of separate unit to handle assessment of services. Billings for every service category must be recorded in separate invoice register in order to ascertain bills raised for each income source. The directorate should also ensure greater control of the field activities of its officials in order to reduce the incidence of unreported arrest. Campaign should be intensifying to educate the public to not make any cash payment to VIO inspectors and that all payments of rates and penalties must be done only at specified offices. The procedures for assessment in the field when arrests are made must be revised. Billing documents must be properly controlled. All approved rates must be published and pasted at strategic position within the premises of the directorate and customers must be guided to pay only applicable rates. All billing processes should be automated. SLGP Consultants’ Report Number 322 107 Slgp 8.4 Collection Process The immediate concern should be to enhance revenue collection by the directorate. Towards this goal vehicle registration must be decentralised and full registration centre status granted to area offices. Also the directorate must instruct area offices to lodge all takings promptly at the closest branch of the directorate’s bankers. This will reduce the gap between collection and lodgement, and also eliminate the risk involve in carrying cash from area offices to the headquarters. In the medium term the directorate should work towards installing a number plate manufacturing plant and licence printing machine. This will correct the present total dependence of the directorate on Federal Road Safety Corps for operational materials. 8.5 Accounting The directorate should ensure accurate records on each revenue source. The accounting reforms should involve distinct records and billing register. The recommended FCT revenue coding system must be adopted for revenue accounting and reporting. Monthly reconciliation must be carried out to explain gaps between billings collections and lodgements. Also the conventional accounting requirements to cross-check balances on individual daybooks with revenue control account in the general ledger must be ensured on a monthly basis. 8.6 Automation The level of automation of revenue processes is too poor. Most registers and books on revenue operations are manually kept. 8.7 Enforcement Greater effort must be made to ensure good compliance with traffic regulations in the Federal Capital Territory. The directorate must increase patrol unit, and procure monitoring equipment. Patrol officers must be properly trained and controlled to reduce corruption. 8.8 Evaluation and Monitoring The transport secretariat will need to scale up supervision of agencies under its mandate. A central revenue monitoring unit may be established to oversee evaluation of revenue processes and performance of the agencies. The functions of the units will include analysis of monthly revenue report, investigation of all gaps in revenue performance and prescriptions of corrective measures. SLGP Consultants’ Report Number 322 108 Slgp Appendix A Persons Met 1 2 3 4 5 6 Name Samson Ataiyero M.I Khaleel Christopher Elomba Abdulahi Bello Jimoh Haruna Gabi Ogundipe Niyi 7 8 9 Falayi Ezekiel Ajibola Emmanuel J.H Harisu Title Director Assist. Director HOD HOD Senior Accountant Senior Traffic Officer HOD HOD General Manager 10 Engr. C.N. Chigboh Director 11 Denis Anowai Accountant SLGP Consultants’ Report Number 322 Department DRTS DRTS DRTS DRTS DRTS DRTS DRTS DRTS Abuja Urban Mass Transport Company Department of Transportation Education Secretariat 109 Slgp Appendix B Strategy Costing Stage Short-term Strategies (2006) Activities Responsibilities Develop central database for transport secretariat Compile information relevant to the activities of the secretariat and its agencies Department of transportation Establish organised assessment unit Create a separate unit to handle assessment at the directorate of road traffic services. Directorate of Road Traffic Services 3,000,000 Decentralise vehicle registration operations. Convert zonal offices to registration centres Directorate of Road Traffic Services 10,000,000 Increase traffic patrol units Comply with recommended reporting format and schedule Establish monitoring unit at the transport secretariat Total SLGP Consultants’ Report Number 322 Procure patrol vehicles, call-up tools, tyre clamps and 2-way radio handsets. Secretariat to guide all departments and agencies to adopt new FCT revenue coding system and ensure monthly submission of revenue report Periodical evaluation of revenue operation and performance Costs Naira 5,000,000 20,000,000 Director of finance and administration Director of finance and administration 5,000,000 43,000,000 110 Slgp Medium-term Strategies (2007/8) Activities Survey to determine revenue base information. Data collection, sorting and storage. Enlarge and refine data on revenue Automate billing process Responsibilities Naira Directorate of Road Traffic Services 10,000,000 Engage IT consultants to design and install necessary package for automated billing. Directorate of Road Traffic Services Public/Private Sector Partnership Establish driving school and servicing bay in partnership with private sector. Department of transportation Enlarge enforcement unit Recruit more vehicle inspection officers. Procure modern traffic monitoring equipment and salvage vehicles. Automate accounting procedures Total SLGP Consultants’ Report Number 322 Costs Enlarge capacity of communication base station. Engage IT consultants to design and install necessary package for automated accounting system. 15,000,000 5,000,000 10,000,000 15,000,000 55,000,000 111 Slgp Annex 8 FCT Education Secretariat Final Report Leke Fakayode December 2005 Table of Contents 1.0 2.0 2.1 2.2 2.3 2.4 2.5 3.0 4.0 5.0 6.0 7.0 8.0 8.1 8.2 8.3 8.4 8.5 8.6 INTRODUCTION............................................................................................... 113 REVENUE ADMINISTRATION SYSTEM ......................................................... 113 Review of Statistical Data Collection and Management ................................ 115 Assessment Process..................................................................................... 115 Collection Process......................................................................................... 115 Accounting/Reconciliation/Reporting............................................................. 116 Strategic and Operational Monitoring & Evaluation....................................... 116 ANALYSIS OF REVENUE COLLECTIONS 2002-2005.................................... 116 PROJECTION OF REVENUE........................................................................... 117 ANALYSIS OF EXPENDITURE BY CATEGORIES.......................................... 118 COMPARATIVE ANALYSIS OF REVENUE AND EXPENDITURE .................. 119 STRATEGIES AND ACTION PLAN .................................................................. 119 RECOMMENDATIONS ..................................................................................... 122 Database ....................................................................................................... 122 Rates ............................................................................................................. 122 Assessment Process..................................................................................... 122 Collection Process......................................................................................... 122 Accounting..................................................................................................... 122 Monitoring and Evaluation............................................................................. 123 List of Appendices Appendix A Appendix B Contacts Activity Schedule SLGP Consultants’ Report Number 322 112 Slgp 1.0 INTRODUCTION The recent reforms in the federal Capital Administration included the reorganisation of education department into a mandate secretariat. The Education Secretariat naturally does not possess large capacity for revenue generation and has to depend largely on central funding. Opportunities for revenue are restricted to few agencies and institutions under the supervision of the secretariat. The challenges before the secretariat on revenue generation have become larger following the government plans to provide meals for students in the Federal Capital Territory (FCT). The Major objectives of this review have been to understand the current revenue administration system and to identify opportunities for revenue improvement. The review has also concentrated on the expenditure patterns of the Secretariat with a view to exploring ways of doing more for less. In the light of the on-going efforts at establishing a central revenue unit for FCT, the Education Secretariat can facilitate the process by doing internal coordination of the revenue activities of agencies under its supervision. The secretariat can also be more involved in the monitoring activities over the disbursements procedures of the agencies. The review has highlighted gaps in the administration system and demonstrated how a common data base can assist various agencies to obtain relevant information for efficient and effective revenue management. The Secretariat suffers from the general malaise facing public administration in Nigeria; poor orientation, lack of professionalism, low staff moral, low technological input, poor planning, non-compliance and policy conflicts. The Education Secretariat of the Federal Capital Development Authority has responsibilities for supervision of all educational activities in the Federal Capital Territory. The major activities of the Secretariat include initiation and implementation of educational programmes. 2.0 REVENUE ADMINISTRATION SYSTEM The major revenue sources available to the Education Secretariat and the agencies managing their collections are: • School registration fees Department of Policy Implementation (DPI) • School accreditation fees Department of Policy Implementation (DPI) • Sale of guidelines Department of Policy Implementation (DPI) • Examination fees Education Resource Centre (ERC) SLGP Consultants’ Report Number 322 113 Slgp The supervisory roles of the secretariat over schools in the Federal Capital Territory are carried out by the Department of Policy Implementation. This department is new and its work paradigm is at planning stage. The minister of the Federal Capital Territory only recently approved the guidelines for operating schools including bases and rates to be charged for registration of institutions and accreditation of school programmes. The approved guidelines recognise three categories based on tuition fees charged by schools. The first category are schools charging below N100,000 per annum. The second category consists of schools charging between N100,000 and N200,000 per annum. Schools charging above N200,000 per annum are grouped in the third category. The guidelines stipulate payment of N40,000 by all schools seeking registration including both the public and private schools. N15,000 of this is payable on application and N25,000 comes during pre-accreditation process. The accreditation fees which are charged according to categories are N50,000, N150,000 and N250,000 respectively, and payable only once in six years. The guidelines fail to provide for any charges on inspection of schools. This is a major flaw because inspection activities to ensure compliance with standards will actually consume most resources of the secretariat. In fact under the current arrangement schools are subjected to a bi-annual inspection involving comprehensive report on status of school facilities and programmes. There is certainly a need to amend the guidelines to accommodate payment by schools for their inspection. Status certificate should be issued to inspected schools only after payment of prescribed inspection fees. Another flaw in the guidelines is the long gap between accreditation renewals. The decision on 6-year accreditation renewal cycle does not appear to have considered the evolving universal basic education system. A more practical approach may be a 3-year renewal period to enable the secretariat review the courses of a school three times within the nine years of the universal basic programme. Perhaps the greatest deficiency in the guidelines is in the rates. The registration fee is uniform for all schools, both private and public regardless of location or orientation of schools. The total amount of N40,000 payable for registration by all categories is rather low given the social and economic situation of Abuja. The FCT administration should consider reviewing the registration and accreditation fees based on the tuition fees charged by schools and their size. A percentage of annual tuition or the tuition paid by a number of students could be fixed as amounts payable by schools. The implication of the current tariff regime is that a school charging N201,000 per student per annum will pay exactly the same registration and accreditation fees as a school charging N2,000,000 per student per annum. SLGP Consultants’ Report Number 322 114 Slgp Examination fees also provide a source of revenue for the secretariat through the Education Resource Centre (ERC). The centre oversees conduct of specified examinations within the Federal Capital Territory. These include common entrance for primary schools, promotional examinations for secondary schools and mock examinations for final senior secondary students. The effective take-off of the Universal Basic Education System will eliminate both the internal and external common entrance examinations at the primary school level and result in lower revenue collections from this source as from 2006. 2.1 Review of Statistical Data Collection and Management The Secretariat does not maintain central database. Information on schools, students’ enrolment and tariffs could not be obtained from the secretariat. Review of the records of agencies revealed that statistics on education management are not congruent. For instance, figures obtained on the same subject from different agencies differ. The secretariat should maintain a central database which all agencies can access for operational planning. This will also enable the secretariat to prove credibility of submissions by its various agencies. 2.2 Assessment Process The operational procedures for school registration, accreditation and inspection are still being worked out. The ministerial approval for rates was only granted in November 2005 specifying bases and amounts payable to the secretariat by licensed schools in the Federal Capital Territory. The finance department of the secretariat has not been properly organised at the moment. In order to cope with the activities that will result from implementation of the new policy on school registration, accreditation and inspection, the secretariat must establish a commercial unit to oversee collections. The approved tariff must be published and applied correctly in bill processing. Given that the secretariat does not have accurate data on schools operating in the Federal Capital Territory, wide publicity must accompany the implementation of the new policy. Compliance guideline must be produced and made readily available especially as it affects bases, amounts and time of payments. Specific officers of the secretariat must be trained and assigned the job of producing bills. A convenient bill distribution process could involve invitation of schools to collect bills at the secretariat. Another option is to deliver bills at specific school addresses. 2.3 Collection Process Procedures must be established to allow schools pay directly into a designated bank account. Copy bank tellers would be submitted at specified office where treasury receipt will be issued to evidence collection. All collections must be entered in a proper treasury register on a daily basis and closed at the end of each month to provide figures for revenue report. SLGP Consultants’ Report Number 322 115 Slgp 2.4 Accounting/Reconciliation/Reporting All revenue collections must be recorded as they occur in a revenue register at the collection office where copy bank tellers are submitted by payers. Copy of all treasury receipts issued at the collection office must be forwarded to the accounts department as source document to prepare financial records. A monthly revenue report should be prepared to highlight details of receipts by categories and in line with the prescribed revenue codes for the Federal Capital Territory. All agencies must submit monthly revenue report to the secretariat where a summary report would be prepared and forwarded to the central revenue office of the Federal Capital Territory. 2.5 Strategic and Operational Monitoring & Evaluation Improved database at the secretariat will provide a clear picture of revenue expectation of each agency. Monthly revenue report submitted by agencies must be analysed against expectation and all deviations investigated. Deviations could be caused by not raising bills when due, non payment by customers and by errors or fraud in accounting. 3.0 ANALYSIS OF REVENUE COLLECTIONS 2002-2005 The guidelines on applicable rates for school registration and accreditation in the Federal Capital Territory have just been approved by the minister and will become operational from 2006. Before the guidelines the FCT administration did not control establishment of schools in the Federal Capital Territory. The education sector of the FCT administration collected examination fees through the Education Resource Centre (ERC) amounting to N47million in 2005 from about N12million in 2002. The increase may be due to the growing population of the capital territory. However, this source will contribute less revenue to the education secretariat from 2006 because various examinations at the primary school level have been eliminated in the new Universal Basic Education Programme. The FCT College of Education is also supervised by the education secretariat. The school derives income from tuition fee and other academic activities. Between 2002 and 2005 the school generated average of N26million per annum. The institution utilises any internally generated revenue to supplement government subvention in running the college. However, the secretariat has not provided strict supervision over the financial activities of the college. Student statistics and school tariff are not available at the secretariat making it difficult to verify revenues declared by the school. SLGP Consultants’ Report Number 322 116 Slgp As highlighted in Table 1, the other agencies under the supervision of the secretariat (the Universal Basic Education Board and the FCT Secondary Education Board) have minimal revenue generation capacities. The nil figures shown on the table do not exactly describe the situation of the agencies as it was uncovered during review that they collect money from registration of contractors. The secretariat does not have any records of the internally generated revenue by the two agencies. Notwithstanding that the internally generated revenues of these agencies are low; the secretariat must show deep interest in knowing all the sources of income available to its agencies and the exact amounts collected from various sources. Table 1: Analysis of Revenue Collections 2002-2005 Unit Department of policy implementation Education Resource Centre Universal Basic Education Board Secondary School Education Board FCT College of Education Total 2002 N000 - 2003 N000 - 2004 N000 - 2005 N000 - 12,128 19,357 22,197 47,116 - - - - 20,404 25,473 28,808 28,062 32,532 44,830 51,005 75,178 Table 1 was compiled from available records which were hurriedly provided by the FCT Education Secretariat and the listed agencies. The figures may not indicate the true revenue status. The agencies under the education secretariat did not prepare revenue projections for the period reviewed making it impossible to reveal their revenue generations performance against targets. 4.0 PROJECTION OF REVENUE The major problem in making revenue forecast for the education secretariat is lack of credible data. There is no reliable information on the number of schools, student population and enrolment trends. Revenue activities of agencies are not centrally coordinated to provide opportunity for global revenue flow. Where for instance agencies depend on the same data for revenue planning, such data have been generated in piecemeal and quite independent of each other. SLGP Consultants’ Report Number 322 117 Slgp Revenue expectations from school registration and accreditation (to be managed by the Department of Policy Implementation) remain the largest sources open to the education secretariat. The great revenue opportunities in school registration and supervision have however been diminished by the flaw in the new guidelines which fail to prescribe any amounts for school inspection. The forecast in Table 2 shows opportunity for N50.4million at the start of the implementation of the new guidelines on school registration in 2006, which suddenly drops by over 99 percent to barely N2million in 2007. The reason for the sharp drop is because payment for registration is only once when schools apply, while accreditation fees are payable once in six years. The major activity of the secretariat on school inspection which will involve large outflow of resources twice in a year does not attract any charges in the guidelines. The FCT administration will certainly need to prescribe amounts to be paid by school owners for inspection of their facilities by the officials of the secretariat. This remains the only tangible way to generate revenue for school supervision. Table 2: Projection of Revenue Unit Department of policy implementation Education Resource Centre Universal Basic Education Board Secondary School Education Board FCT College of Education 2006 N000 50,400 28,200 35,984 2007 N000 2,520 29,610 41,738 2008 N000 2,646 31,090 45,959 Total 114,584 73,868 79,695 The actual number of schools in the Federal Capital Territory could not be agreed during the review. Figures ranging between 300 and 600 were suggested by various units of the education secretariat. The revenue projection of N50.4million in 2006 has been based on 360 schools which were further grouped into 3 categories at the ratio of 6:3:1 paying N50,000, N150,000 and N250,000 accreditation fees respectively. This is in addition to a flat N40,000 registration fee payable by every school operating in the capital territory. The secretariat needs to ascertain the actual number of schools operating in the capital territory and identify the categories to which they belong for accreditation purposes. The result will provide a correct basis to make informed revenue projection. 5.0 ANALYSIS OF EXPENDITURE BY CATEGORIES Historical data on expenditure incurred by the secretariat was not available during the review because the FCDA had maintained all the financial records of the secretariat until the last quarter of 2005. Extracts from the FCDA records are highlighted in Table 3 showing total expenditure of N2.9billion and N3.8billion in 2004 and 2005 respectively. The next few years may see monumental rise in the cost of running education in the Federal Capital Territory due to certain liberal government policies toward making primary and junior secondary education completely free under the new Universal Basic Education Scheme. SLGP Consultants’ Report Number 322 118 Slgp Table 3: Analysis of expenditure by categories Unit Personnel Overhead Capital Total 6.0 COMPARATIVE EXPENDITURE 2003 N000 - 2004 N000 854,420 2,114,165 2005 N000 1,202,555 1,098,407 2,639,310 - 2,968,585 4,940,272 ANALYSIS OF REVENUE AND Records on expenditure profile of the Education Secretariat are not complete. The amounts highlighted in Table 4 were extracted from the central records of the FCDA. In 2005 where figures were available the total revenue generated by the secretariat and its agencies amounted to N75million as at the end of November. During the same 11 months total expenditure was N4.9billion. The total revenue generation of the entire education secretariat and its agencies in 2005 was less than 7 percent of its overhead disbursements. Table 4: Comparative Analysis of Revenue and Expenditure Total IGR Personnel Cost Recurrent Cost Capital Cost Total Expenditure 2003 (N)000 44,830 - 2004 (N)000 51,005 854,420 2,114,165 2005 (N)000 75,178 1,202,555 1,098,407 2,639,310 4,940,272 Although the revenue collection by the secretariat will climb to about N114million in 2006, this will still represent insignificant percentage of expenditure. In fact the likely increase in education funding resulting from the New Universal Basic Education Scheme will more likely reduce percentage contribution from internally generated revenue towards education funding. 7.0 STRATEGIES AND ACTION PLAN The major sources of revenue to the education secretariat remain in the registration and accreditation of schools. The non-prescription of fees for inspection of schools is a major omission in the guidelines for education management. Inspection of schools by the officials of education secretariat or hired consultants will involve huge resources. The immediate strategy for revenue boosting is to correct this deficiency in the guidelines and ensure that schools pay for inspection. SLGP Consultants’ Report Number 322 119 Slgp Also the registration and accreditation fees prescribed in the guidelines are low. The fees prescribed do not seem to take size and tuition fees of schools into consideration. The secretariat will need to carry out survey of schools operating in Abuja with a view to obtaining information on their sizes and fees structure. It will be more equitable to base registration and accreditation fees on parameters that will include the strength and income of schools. Box 1: Revenue Administration Strategic Plan Framework Stage Data Collection and Management Assessment Collections Accounting & Reporting Supervision, Monitoring & Evaluation Strategy 2006 Conduct survey to identify all schools operating in the Federal Capital Territory Identify all schools in Abuja Establish uniform revenue procedures across all agencies Implement revenue coding and reporting guidelines recommended by consultants Establish a central revenue monitoring unit at the secretariat to oversee revenue processes. SLGP Consultants’ Report Number 322 Strategy 2007 Collate data on students both in the public and private schools Strategy 2008 Revise database Categorise schools in Abuja for registration and accreditation purposes Recognise school inspection as a revenue source Automate accounting procedures Establish assessment procedures based on school categories Enlarge monitoring activities Enlarge monitoring activities 120 Slgp Table 5: Activity Costing Stage Short-term Strategies (2006) Develop credible database Expand sources of revenue Ensure proper monitoring of revenue operations across all agencies Activities Responsibilities Costs N000 Identify all schools in Abuja and categorise them based on size and tuition fees Obtain ministerial approval to back levying of inspection fees on schools Establish central monitoring unit Department of policy implementation 20,000 Department of policy implementation - Implement new FCT revenue codes Redesign accounting system in line with recommended format Improve revenue reporting Prepare monthly revenue collection report Director of finance and admin, education secretariat Director of finance and admin, education secretariat Director of finance and admin, education secretariat TOTAL Activities Develop credible database Collate data on students both in the public and private schools Introduce inspection fees and increase accreditation fees Enlarge monitoring activities Ensure proper monitoring of revenue operations across all agencies Total SLGP Consultants’ Report Number 322 5,000 - 30,000 Medium-term Strategies (2007/8) Expand sources of revenue 5,000 Responsibilities Costs N000 20,000 5,000 5,000 30,000 121 Slgp 8.0 RECOMMENDATIONS 8.1 Database The education secretariat should develop a central database to provide information relating to the activities of its department and agencies. Such data should include number of schools operating the Federal Capital Territory, statistics on students and general information on enrolment trends. 8.2 Rates The rates specified in the current education guidelines for school registration and accreditations are low. The secretariat should also seek ministerial approval to charge inspection fees. 8.3 Assessment Process In order to cope with the activities that will result from implementation of the new policy on school registration, accreditation and inspection, the secretariat must establish a commercial unit to oversee collections. The approved tariff must be published and applied correctly in bill processing. Given that the secretariat does not have accurate data on schools operating in the Federal Capital Territory, wide publicity must accompany the implementation of the new policy. Compliance guideline must be produced and made readily available especially as it affects bases, amounts and time of payments. Specific officers of the secretariat must be trained and assigned the job of producing bills. A convenient bill distribution process could involve invitation of schools to collect bills at the secretariat. Another option is to deliver bills at specific school addresses. 8.4 Collection Process Procedures must be established to allow schools pay directly into a designated bank account. Copy bank tellers would be submitted at specified office where treasury receipt will be issued to evidence collection. All collections must be entered in a proper treasury register on a daily basis and closed at the end of each month to provide figures for revenue report. 8.5 Accounting All revenue collections must be recorded as they occur in a revenue register at the collection office where copy bank tellers are submitted by payers. Copy of all treasury receipts issued at the collection office must be forwarded to the accounts department as source document to prepare financial records. A monthly revenue report should be prepared to highlight details of receipts by categories and in line with the prescribed revenue codes for the Federal Capital Territory. All agencies must submit monthly revenue report to the secretariat where a summary report would be prepared and forwarded to the central revenue office of the Federal Capital Territory. SLGP Consultants’ Report Number 322 122 Slgp 8.6 Monitoring and Evaluation Improved database at the secretariat will provide a clear picture of revenue expectation of each agency. Monthly revenue report submitted by agencies must be analysed against expectation and all deviations investigated. Deviations could be caused by not raising bills when due, non payment by customers and by errors or fraud in accounting. SLGP Consultants’ Report Number 322 123 Slgp Appendix A Contacts Name 1 C.G. Okeke 2 Sodangi Yusuf 3 Ari Isa Mohammed 4 Oko Collins 5 Mohammed Jiya 6 Daniel Nathan Tukur 7 Alao Moses 8 Umar Adamu 9 Obansa Yusuf 10 Abdul M. Mohammed 11 Ibrahim Daniel Title Director HOD Assist. Director HOD Admin. Officer Accountant Accountant Planning Officer Assist. Director Revenue Officer HOD Finance 12 Onoche Albert Secretary 13 Ibrahim Aiki 14 Ibrahim Idris 15 Simon Awodo Revenue Officer Accountant Director SLGP Consultants’ Report Number 322 Department/Agency Finance & Admin. Finance & Admin. Finance & Admin. Admin. Finance & Admin. Finance & Admin. Finance & Admin. Budget Unit FCDA Recurrent Budget FCDA FCT College of Education FCT Universal Basic Education Board UBEB Department of policy implementation Education Resource Centre (ERC) Agency for Mass Education (AME) Agency for Mass Education (AME) 124 Slgp Appendix B Activity Schedule Date Person visited Subject 1/12/05 5/12/05 9/12/05 C.G. Okeke Introduction to the Directorate and request for information agreed during meeting with revenue committee and officers in charge of revenue. 1/12/05 Ari Isa Mohammed Discussion on accounting system of the Secretariat. Clarification of statuses of agencies. Request for financial data on the activities of agencies. 2/12/05 Oko Collins Collection of data on staff and clarification of general administrative system. 5/12/05 Mohammed Jiya Collection of submissions on operational mode of the Secretariat. 6/12/05 Daniel Nathan Tukur Collection of statistics on agencies. 7/12/05 6/12/05 Alao Moses Information Secretariat. 8/12/05 Umar Adamu Information on expenditure profile of the Secretariat from FCDA records. 9/12/05 Obansa Yusuf Information on expenditure profile of the Secretariat from FCDA records. SLGP Consultants’ Report Number 322 on expenditure profile of the 125 Slgp Annex 9 Health & Human Services Secretariat Revenue Administration Patrick E. Okonji December 2005 Table of Contents 1.0 INTRODUCTION......................................................................................... 128 1.1 Objectives of the Assignment.................................................................. 128 2.0 APPROACH AND METHODOLOGY .......................................................... 128 2.1 Review of documentation ........................................................................ 128 2.2 Review of Records .................................................................................. 128 2.3 Meetings.................................................................................................. 128 3.0 REVENUE ADMINISTRATION SYSTEM ................................................... 128 3.1 Overview ................................................................................................. 128 3.2 Institutional Framework ........................................................................... 129 3.3 Sources of Internal Revenue................................................................... 129 3.4 Overview of Revenue Administration Processes .................................... 129 3.4.1 Review of Statistical Data Collection and Management ...................... 129 3.4.2 Assessment Process ........................................................................... 129 3.4.3 Collection Process............................................................................... 129 3.4.4 Accounting/Reconciliation/Reporting................................................... 130 3.4.5 Strategic and Operational Monitoring & Evaluation............................. 130 3.4.6 Analysis of Revenue Collections 2002-2004 ....................................... 130 3.4.7 Review of Internal Revenue Projections.............................................. 131 4.0 STRATEGIES AND ACTION PLAN ............................................................ 131 4.1 Overview ................................................................................................. 131 4.2 Strategic Plan Framework ....................................................................... 132 4.3 Core Revenue Administration: Objectives and Outputs .......................... 132 4.3.1 Scope of Activities ............................................................................... 133 4.4 Accounting & Monitoring and Inspection: Objectives and Outputs.......... 135 4.4.1 Scope of Activity .................................................................................. 136 5.0 STRATEGY COSTING................................................................................ 137 6.0 NEXT STEPS .............................................................................................. 137 List of Appendices Appendix A Appendix B Appendix C Appendix D Persons Met Revenue Administration Strategic Plan Framework Action Plan & Activity Costing Type of Service Provided SLGP Consultants’ Report Number 322 126 Slgp Acronyms/Abbreviations AEPB AGIS CMS IRS DFID DSRF FAAC FCC FCT FCTA FCDA FEEDS FY HHSS HMB IGR IRS MDG MTEF N NEEDS PAYE PEM AG AdG SEEDS SLGP STB FMF ToR WB Abuja Environmental Protection Board Abuja Geographic Information Service Central Medical Store Internal Revenue Service Department for International Development Drug and Supply Revolving Fund Federal Accounts Allocation Committee Federal Capital City Federal Capital Territory Federal Capital Territory Administration Federal Capital Development Authority Federal Economic Empowerment and Development Strategy Fiscal year Health & Human Services Secretariat Hospital Management Board Internally Generation Revenues Internal Revenue Service Millennium Development Goals Medium Term Expenditure Framework Naira National Economic Empowerment and Development Strategy Pay As You Earn Public Expenditure Management Accountant General Auditor General State Economic Empowerment and Development Strategy State and Local Government Programme Standard Trust Bank Federal Ministry of Finance Terms of Reference World Bank SLGP Consultants’ Report Number 322 127 Slgp 1.0 INTRODUCTION This is a final report on Health and Human Services Secretariat (HHSS) revenue administration performance, projection of revenue collections for 2006 and 2008. In addition, this report contains a set of strategies which has been formulated for the achievement of improved revenue administration over next three years. 1.1 Objectives of the Assignment This assignment is a part of larger assignment to review the internal revenue administration of the Federal Capital Territory Administration which includes about 12 mandated departments and agencies. The specific objectives of this sub-assignment are: • To facilitate improvement in the overall revenue administration • To identify weaknesses and constraints to improved revenue collections • To project revenue collections and develop strategies for achieving future performance targets. 2.0 APPROACH AND METHODOLOGY The approach adopted is that recommended in the terms of reference; hold discussions with officials of the FCTA. Specifically the following approaches were followed: 2.1 Review of documentation Review of documents such as Annual Approved Budget Estimates, FEEDS documents. 2.2 Review of Records Review of existing records in the revenue division and in other offices including revenue summaries and returns. 2.3 Meetings A number of meetings and interviews were held officers but some officers were unable to neither provide any real information nor offer any support in the course this assignment. Some officers complained that they could not lay their hands on records of past years and instead referred the consultant to the FCDA. 3.0 REVENUE ADMINISTRATION SYSTEM 3.1 Overview The key policy issues arise from the fact that the government is only one of a number of financiers and providers of healthcare services in FCT. The need to develop a clearly stated policy on healthcare services to residents including the policies on cost recovery and user charges as they affect indigent and poor patients. But the information on present policies is not clear and statistical information on general revenue administration performance in the Healthcare Services Sector in FCT was scanty to say the least. Consequently, a review of public revenue collection in the sector will provide, at best, a partial view of revenue administration in public health institutions in FCT. SLGP Consultants’ Report Number 322 128 Slgp 3.2 Institutional Framework Health and Human Services Secretariat has five operating departments with over with about 13 Health facilities. Its main services are the provision of preventive and curative healthcare services through its public facilities in the capital city of Abuja. However, the public healthcare facilities are directly under the Hospital Management Board (HMB). The HMB is responsible for operational supervision while the HHSS is responsible for policy making and regulatory oversight. 3.3 Sources of Internal Revenue Public health facilities in FCT are known to attract high in-outpatient attendance for a variety of clinical reasons. Many of these patients are fee paying customers. The following constitute the main sources of revenue for the Authority and are essentially transaction related: • Tenders Fees • Drug Revolving Fund • User Charges • Registration/Renewal Fees • Catering • Miscellaneous 3.4 Overview of Revenue Administration Processes The revenue administration functions in the HHSS have recently been defined with respect to policy on cost recovery and user charges. But the standard process for revenue administration is not described. It is important to point that in this sector, collection and accounting functions are considered one and same process, which may include reconciliation and reporting. 3.4.1 Review of Statistical Data Collection and Management Data collection and management is a vital part of public health administration. The data is used for clinical and epidemiological studies and analysis to further improve both preventive and curative healthcare services. What is not clear is to what extent the data collected is applied to other uses such as revenue administration and planning. 3.4.2 Assessment Process The bulk of the revenues is generated from the healthcare facilities and is primarily transaction related revenues from the payment made by patients and other clients. For drugs and other user charges the appropriate fees and charges are determined by the HHSS. The patient is then assessed on the basis of services provided before payment is made to the facility cashier. The main inhibiting factor in billings for services provided by a facility is usually the absence and inadequate provision of services to patients and customers. As would be expected, not all facilities provide comprehensive healthcare services to patients. 3.4.3 Collection Process The collection of revenue is made within the facilities by the cashier who issues official receipts to the patient/customer before he or she proceeds to the point of service. The collection of revenues is the responsible of account unit in a facility which is localized in the cashier’s office. SLGP Consultants’ Report Number 322 129 Slgp 3.4.4 Accounting/Reconciliation/Reporting Revenue accounting function remains important in the overall revenue administration in the HHSS. This process ensures that all collections are deposited in the proper accounts with full documentation and adequate recording of transactions. Two basic revenue collection records are revenue register and cash book. These two would ordinarily be maintained at the point of revenue collection but would form the foundation for comprehensive accounting, reconciliation and reporting and audit. Reconciliation of cash book against the cash in bank is standard routine function of the accounting unit carried out on monthly basis. This reconciliation exercise would ensure that all monies collected are deposited properly and promptly in accordance with the laid down procedures. In the course of this assignment, no accounting books were made available to us but the officials assured that proper books are kept in accordance with public sector rules and regulations. 3.4.5 Strategic and Operational Monitoring & Evaluation Effective revenue administration is anchored on the robust monitoring, inspection and supervision of field offices that are directly responsible for various sources of revenue including enforcement. The MIS of revenue administration would be responsible for reviewing the assessment, collection and accounting procedures and processes and ensure compliance. This function is usually separated from the routine revenue operations. 3.4.6 Analysis of Revenue Collections 2002-2004 The HHSS internal revenues were derived from four main sources during the period 2002 to 2004 among the thirteen secondary healthcare facilities in the territory. In view of limited data from the HHSS, this analysis has been based on partial information revenue collection performance. From Table 1, for the years 2003 and 2004 more than half of the revenue was derived from drug revolving fund (DSRF) 56% and 59% respectively. Table 1: Health Dept Internal Revenue Collections 2002-2005 Sub-Head Description 2005 1 2004 2003 2002 Drug (DSRF) 0 138,282,837 106,605,246 46,858,187 User Charges 0 94,363,326 83,150,939 0 Sales 0 0 0 0 Others 0 0 0 0 Total 0 232,646,163 Source: Dept of Health, Revenue Division, Abuja 189,756,185 46,858187 The other main source of revenue is from the payment made by patients and other customers for hospital services rendered in the facilities. But the revenues derived from other sources such as catering and laundry services were not disclosed in the course of this assignment. 1 Figures for 2005 fiscal year were not made available. SLGP Consultants’ Report Number 322 130 Slgp However, what is interesting is the dramatic jump in revenue from N46.8 million in 2002 to N106.6 million in 2003. There are a number of things that would have led to the improvement in performance from that source. It is either that DSRF was introduced in 2003 or relative autonomy was granted to the health facilities in2003. 3.4.7 Review of Internal Revenue Projections After reviewing the revenue collections from 2002 to 2005 in the preceding paragraph, the HHSS medium term projection of annual revenue collections from 2005 to 2008 are provided under four main headings. Table 2 gives a breakdown of the revenue sources. Table 2: HHSD Internal Revenue Forecasts 2005-2008 SubHead Description 2005 2006 2007 2008 DSRF 170,000,000 205,000,000 350,000,000 390,000,000 User Charges 120,000,000 150,000,000 175,000,000 200,000,000 15,000,000 20,000,000 25,000,000 30,000,000 Sales Others TOTAL 3,000,000 5,000,000 10,000,000 15,000,000 308,000,000 380,000,000 560,000,000 635,000,000 Source: Consultant projection8 Under DSRF, it is expected that there would be improvement in managing the scheme in areas of inventory procurement, stock control and monitoring. The scheme would make available quality drugs and supplies at reasonable prices for which each facility can procure from the Central Medical Store (CMS). The DSRF would remain the main source of revenue for the HHSS for the foreseeable future. On the whole the revenue administration performance in the fiscal year 2006 will primarily depend on improvement in efficiency and effectiveness of service delivery in the facilities and institutions with revenue generating functions. 4.0 STRATEGIES AND ACTION PLAN 4.1 Overview Improving revenue administration in a social service sector institution like HHSS requires a set of policy with regards to what services are free and in which areas do cost recovery have to be imposed. Statistical data indicate the main source of revenue for HHSS is the DSRF and the scheme depend on capital formation for it to be self-sustaining and consequently, a reasonable percentage of the mark up must have to be re-invested into the fund while some percentage would be used to defray administrative costs. Improving the quality of service delivery is essential to improving revenue in the healthcare service institutions. This section outlines simple and concrete activities to carry out in order to improve internal revenue. SLGP Consultants’ Report Number 322 131 Slgp 4.2 Strategic Plan Framework In order to prepare the Strategic Plan, the consultant discussed with key officers in the revenue division and in planning unit of the HHSS. A five-point strategy is proposed which is expected to take from one year to three years to implement, starting in January 2006: • • • • • • Accelerated Staff Training & Development Comprehensive data collection and statistical analysis Introduction of IT for Data Storage and Management Revenue Monitoring, Inspection and Supervision Unit Computerization of entire revenue administration system Improvement in Logistical Support & Management System The following sections describe these strategies, the intended timetable, coordination and management arrangements, resource requirements and some additional benefits that the process may achieve. The proposals put forward in this report aim at two main areas, namely operating and strategic improvements in the revenue administration in the HHSS. The sum of the improvements would be measured both in the level of operating efficiency and level of periodic revenue collections. It is envisaged that the proposed reforms would be phased and logically sequenced. 4.3 Core Revenue Administration: Objectives and Outputs The objectives here relate to initially improving capacity conditions aimed at enhancing productivity, efficiency and operational effectiveness within public Healthcare Service Sector, both at HHSS and HMB level as well as at the facility level. Four main objectives have been identified: • Providing accelerated training for core revenue staff at head office and field offices, including facility staff; • Improved revenue assessment and collection capabilities of the field offices; • Enhanced efficiency and effectiveness of field reconnaissance processes and reporting; • Improved oversight and revenue performance reporting. Anticipated outputs to be derived from achieving the above objectives are broadly as follows: • Phased improvements in the quality of staff deployed in revenue division and in field offices throughout HHSS and its agency and institutions through enhancement of revenue processes, capacity-building etc; • Improved internal monitoring, audit and capability; • Streamlined and simplified revenue data management processes leading to gradual process automation of revenue administration; • Greater ability to accurately monitor and forecast revenue collection and carry out reconciliation; • Enhanced performance and enforcement capabilities. SLGP Consultants’ Report Number 322 132 Slgp 4.3.1 Scope of Activities This section provides a summary of the main areas of the work plan, categorised according to the activity types: 1. Training, capacity building and institutional support Phase 1 Quick impact training for core revenue staff revenue accounting and reporting. Phase 2 Capacity building for revenue staff in departments and agencies for preparation of revenue forecast, assessment, collection, accounting and reporting Capacity building in revenue administration monitoring and evaluation Institutional development for revenue administration – capacity building for forecasting, collecting, accounting, reporting, etc Periodic revenue administration support and guidance during 2006 and 2007 revenue budget preparation. Phase 3 Support in movement towards multi-year revenue budgeting Periodic capacity building for the HHSS and HMB for computer-based revenue budget preparation, management and monitoring functions Implementation of training and familiarisation with the revised revenue budget classification. Training and capacity building will form a major component of the action plan as human capacity constraints were considered to be one of the main hindrances in the revenue administration and monitoring and reporting process. As well as the activities outlined above, the quarterly sensitisation workshops for General Management (HHSS) will focus on Revenue Administration issues. In Phase 1, a broad training needs analysis should be conducted (see Appendix II). This will consider the precise training needs that will be addressed in the remainder of the work plan. At the same time, quick impact training will be provided with the aim of contributing to a noticeable improvement in the revenue administration in first half of 2006. In Phase 2, capacity building will be provided in the preparation of revenue budget in the new format (template) and in revenue performance monitoring. The precise details of this will depend on the outcome of the training needs assessments required to support the implementation of specialized training and development. Where at all possible, training is to be of a practical nature so that it is capable of workplace application. In addition, periodic advisory support and guidance will be provided to departments during the fiscal year to ensure smooth introduction of new revenue template. . Phase 3 will focus on support to the Revenue Division in movement towards output and performance-based revenue budgeting. This is a medium term goal that will not be achieved in the first year. However, depending on the progress of other reforms, it will be considered during Phase 3. Periodic capacity building will also be provided to Health Department officials as computer systems are developed and introduced. SLGP Consultants’ Report Number 322 133 Slgp 2. Systems & process development Phase 1 Streamlining of revenue budget preparation processes and calendar to reduce bottlenecks and introduce greater revenue budget defence opportunities Implementation of revenue administration and IGR reform Phase 2 Initial computerisation of central revenue consolidation system Improvements to revenue report presentation format to improve understanding, transparency and accountability. Phase 3 Implementation of revised revenue classification structure Redesign and implementation of computerisation of head office revenue division Support for movement towards output and multi-year approaches to revenue budgeting/planning (technical enhancements) Further review and enhancement of revenue budget and reporting presentation formats and dissemination channels. The action plan will also concentrate on the development of systems and revenue budget and monitoring and evaluation process improvement. The focus will be on information systems and development of revenue administration. The starting point in Phase 1 is an introduction of revenue accounting and reporting template and Sensitization Workshops for revenue officers. In the workshop, discussions of the recommendations and strategies for improved revenue administration in the HHSS in order to increase general understanding of the proposed process and where its real strengthens lie, particularly in practical terms for operating department. Phase 2 will also begin to address issues around automation of the head office revenue division. Currently the revenue accounting and reporting is carried out manually by the HHSS, requiring considerable time for compilation and production. Automation of this basic process will provide significant benefits. Further improvements to the presentational format of the revenue budget are also considered in Phase 2, seeking to improve readability and transparency. Summary analyses, the use of graphs and other pictorial alternatives can greatly enhance its usability and will provide an important starting point for broader dissemination and understanding of revenue budget, accounting and reporting of information. Phase 3 seeks to build on these basic systemic and process improvements, and is largely directed towards supporting the adoption of more output or performancebased approaches to revenue budget preparation and administration. An important feature here is the introduction of the revenue budgeting (and accounting) classification structure. The current classification structure does not permit detailed analysis of collections by, for example, function, sources and types, and generally tends to aggregate revenue estimates according to general category. If there is to be progression towards relating input to outputs and reflecting the same in revenue administration costing, it is essential that the budget classification supports this level of analysis. SLGP Consultants’ Report Number 322 134 Slgp A further strategy is the gradual roll-out of integrating revenue function into the Central Revenue Unit (or IRS) at the FCTA. 3. Documentation & Manual development Phase 1 Support for registration of all healthcare facilities in FCT Patent Medicine Stores Pharmaceutical Stores Maternity Homes Medical and Dental Clinics Phase 2 Institution development support for production of a manual covering: Revenue budget/management Revenue accounting & reporting procedures Long term revenue planning and management Monitoring and evaluation of Revenue Administration Phase 3 Development of manuals to support output and multi-year revenue budgeting approaches As part of the reform programme, and closely coordinated with the capacity building and training exercises, manuals will be developed for staff in a variety of procedures that are important in the Revenue Administration process. The training and capacity building activities are intended to support the implementation of these manuals and will be carried out in a practical, work-based manner. 4.4 Accounting & Monitoring and Inspection: Objectives and Outputs The objectives here relate to initially establishing systems for providing reliable, timely and complete revenue administration information and in strengthening audit and oversight capabilities within the HHSS. Four main objectives have been identified: • Establishing sound systems for reporting reliable, complete and timely revenue information to Head Office and to HMB; • Improved revenue forecasting and enforcement management capabilities in the Head Office; • Enhanced efficiency and effectiveness of external audit processes and reporting; • Improved oversight and revenue performance reporting. Anticipated outputs to be derived from achieving the above objectives are broadly as follows: • Phased improvements in the quality and timeliness of revenue information throughout the HHSS through enhancement of revenue accounting processes, capacity-building etc; • Improved internal monitoring, audit and capability; • Streamlined and simplified accounting and reporting processes leading to gradual process automation of revenue administration; SLGP Consultants’ Report Number 322 135 Slgp • • 4.4.1 Greater ability to accurately monitor and forecast revenue collection and carry out reconciliation; Enhanced performance reporting and oversight capabilities. Scope of Activity Objective 1: Sound systems for reporting reliable, complete and timely revenue performance information at Head Office and at field office levels Phase 1 Improvement in revenue accounting processes and information flows Quick win training on existing revenue accounting and processes Sensitisation of the role of revenue monitoring, control, evaluation and reporting Phase 2 Streamlined and simplified manual accounting and reporting processes Introduce improvement in accounting procedures and guidelines, supported by training Phase 3 Introduce new template of revenue budgeting and accounting classification for enhanced performance analysis and financial control Implementation of training for revised classification and systems Objective 2: Improved oversight and inspection of revenue performance reporting Phase 1 Sensitisation on the role and importance of M & E and oversight functions Sensitisation on the importance of oversight and performance measurement in revenue administration Phase 2 Remedial measures to address current constraints to timely reporting of revenue collections Phase 3 Introduction of more comprehensive performance/outcome information SLGP Consultants’ Report Number 322 approaches to reporting revenue 136 Slgp 5.0 STRATEGY COSTING The proposed strategies in Appendix B have been unbundled into activities in Appendix C. These activities have not been sequenced; however they have been grouped into phases for purposes of implementation. The indicative costing of the strategies and activities is provided in Appendix III to this report. The cost estimates have been provided for a three year period. During the first year which approximate to first phase of strategy implementation, it is estimated that it would cost the HHSS about N23 million to roll out the strategies and it is expected that during the fiscal year 2006, the internal revenue performance would improve by about N100 million. These are approximations and there are other factors and imponderables that would shape the performance of the HHSS during the next three years. 6.0 NEXT STEPS In this section, a number of strategic steps have been outlined to be carried out in first half of 2006: • Work in concert with that Revenue Working Group in FCTA to introduce the new revenue accounting and reporting template • In consultation with Revenue Working Group carry out Revenue Administration Workshops for core revenue staff. • In consultation with Revenue Working Group in FCTA start the process of comprehensive revenue data collection. SLGP Consultants’ Report Number 322 137 Slgp Appendix A Persons Met Name Department Position Mohammed M. Mohammed H & HSS Technical Assistant (Project) M.G.J. Bako H & HSS PEO II (Accts) Dr. Evans Onyekele H&HSS Phermc. Registrar SLGP Consultants’ Report Number 322 138 Slgp Appendix B Revenue Administration Strategic Plan Framework Strategic Thrust Strategy 2006 Accelerated Staff Training & Development All the revenue administration staff should undergo basic training in modern revenue administration and in computer training Carry out comprehensive enumeration to complement the existing statistical materials and data. Data Collection and Studies Introduction of IT for storage, process and analysis of data Revenue Monitoring, Inspection & Supervision Unit Introduction of Desktops in the Head Office revenue division capture monthly revenue performance+. A specialized MIS Unit should be set up to carry out strategic oversight function (field reconnaissance) in conjunction with HMB over public health facilities. Computerization of the entire Revenue Administration System Improvement in logistic support and management system Provision of Motor Vehicles and Cycles for revenue collection & monitoring and inspection. Strategy 2007 Commission outside experts to carry out detailed study and data collection on FCT to cover socio-economic magnitudes. Strategy 2008 Up-dating of the revenue database with respect to healthcare facilities. There will be need to also up-date all categories of statistical database for purposes of effective revenue administration planning. This function might be taken over by the proposed Abuja Internal Revenue Service when it is fully functional in 2007. Computerize the major public healthcare facilities in FCT to ensure improve collection and accounting of revenue. Additional provision of Motor Vehicles and Cycles for field revenue operations. + This may require additional expenditure on back-up generating set. SLGP Consultants’ Report Number 322 139 Slgp Appendix C Action Plan & Activity Costing Objectives Æ • • • Short-term Strategies (2006) Activities Responsibilities Training & Capacity Building Institution Development Accelerated Training Research, Statistics & Planning st 1 Phase IT for Processing Data MIS System of Revenue Administration2 Provision of logistical support FCTA Improved efficiency and effectiveness in revenue administration Improved revenue assessment and collection of revenue Improved service delivery Costs & Sources of Financing Local Technical Support 3,000,000 5,000,000 4,000,000 HELATH DEPARTMENT N6,000,000 6,000,000 HEALTH DEPARTMENT N5,000,000 23,000,000 Medium-term Strategies (2007/8) Activities Responsibilities Capacity Building Institution Development Full Automation of RA Staff Training & Development Further provision of logistics Health Department FCTA Health Department 5,000,000 23,000,000 Nil Costs & Sources of Financing Local TOTAL Total Nil N4,000,000 TOTAL 2 External N3,000,000 N5,000,000 External N15,000,000 N15,000,000 N10,000,000 40,000,000 Total Nil Nil 15,0000,000 15,000,000 10,000,000 40,000,000 MIS: Monitoring, Inspection & Supervision SLGP Consultants’ Report Number 322 140 Slgp Appendix D Type Of Services Provided At The Facilities DRUGS LAB Test Dental Dental cards Dental Lab. Anaesthetics Theatre Casualty C/Services Medical Records GOPD Med.Cert A/Natal Eye TMT ENT ECG Maternity PHYSIO Scan Wards-M Wards-F X- ray Mortuary Gas Circumc. WARD-Vip MVA Catering Retainership TOTAL SLGP Consultants’ Report Number 322 141 Slgp Annex 10 Report On Revenue Administration Agriculture And Rural Development Department Chinedu Eze December 2005 Table of Contents 1.0 2.0 2.1 2.2 2.3 3.0 4.0 4.1 5.0 5.1 5.2 INTRODUCTION............................................................................................... 143 REVENUE ADMINISTRATION SYSTEM ......................................................... 143 Revenue Sources.......................................................................................... 143 Revenue Administration Processes .............................................................. 143 Weaknesses of the Revenue Administration Processes ............................... 144 ANALYSIS OF REVENUE COLLECTIONS FOR 2005 ................................... 144 REVENUE PROJECTION................................................................................. 145 Analysis of Expenditure ................................................................................. 145 RECOMMENDATIONS..................................................................................... 146 Short Term Strategies ................................................................................... 146 Medium and Long Term Strategies ............................................................... 146 List of Appendices Appendix A Strategies and Action Plan SLGP Consultants’ Report Number 322 142 Slgp 1.0 INTRODUCTION The Agriculture and Rural Development Secretariat is one of the five mandated Secretariats under the Federal Capital Territory Administration (FCTA). The mandated secretariats were set up this year as a result of the reorganization process in the FCTA. The Secretariats may be likened to ministries in a State level structure. The Agriculture and Rural Development Secretariat has Executive Secretary as the Chief Executive. The Executive Secretary is assisted by the Director Finance and Administration (position that may be likened to a Permanent Secretary in a State structure). The Secretariat has Agric Department, Planning Research and Statistics, Administration, and Accounts. The revenue generation professional units are under the Agric Department. 2.0 REVENUE ADMINISTRATION SYSTEM 2.1 Revenue Sources The Secretariat generates revenue on Agricultural transactions and inspection services within the Federal Capital Territory through its professional units at the various out stations. The expected sources of revenue of the secretariat are from following: • Fisheries • Forestry • Animal Health • Livestock • Produce. However the secretariat records indicated only activities in the following • Livestock (Abattoir), • Forestry, and • Tractor Loan scheme. 2.2 Revenue Administration Processes The revenue from livestock and forestry are collected from the seven out station of the secretariat (five for livestock and two for Forestry). In each of the outstation the same officer performs the assessment functions as well collection of the amount. The seven out stations are listed below: • Garki • Karu • Gwagwalada • Abaji • Nyanya • Kubwa • Deidei. SLGP Consultants’ Report Number 322 143 Slgp 2.3 Weaknesses of the Revenue Administration Processes Up-Dating of the revenue base data: The professional units operate almost in the vacuum as regards potential revenue base of different sub-sector. Though staff stated that they are still in the process of taking proper control of activities at the outstations. Revenue generation limited to only two sources: Many of the revenue sources are dormant and are really not viable hence the Secretariat had neglected them over the years. But the Produce, Animal Health and Forestry sub-sectors have real potentials for improved revenue collection if the system can be streamlined and strengthened. Inadequate Monitoring of activities of the outstations: During the first phase of this assignment the Secretariat were unable to provide comprehensive revenue data because they were yet to obtain same from the outstations. However, the revenue collections for 2005 ware provided during this phase of the assignment. The Secretariat is yet to institute clear mechanism of monitoring the assessment and collection functions at the outstations, particularly as assessment and collection is done by the same person and purely on cash basis. Weak Accounting and Enforcement: The accounting of revenue at the outstations is primarily based on cash collection and they are expected to maintain adequate records of collections and carry out reconciliation, in addition to returns to the Secretariat. The Secretariat confirmed that the outstations have from August 2005 commenced rendering returns to the Secretariat but records were not made available for review during the visits to the Secretariat. It is not clear who is responsible for reconciliation of revenue collected at the outstations. There is no process or method of enforcing payment of revenue accruing to FCTA. 3.0 ANALYSIS OF REVENUE COLLECTIONS FOR 2005 The consultants were unable to obtain revenue figures during the first phase of the assignment in July 2005. However the consultants were able to obtain monthly revenue collections from January to November 2005. The monthly collections for 2005 are: Table 1: Monthly Collections for 2005 (November) MONTH JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER TOTAL LIVESTOCK 347,190.00 298,470.00 320,000.00 394,150.00 400,000.00 418,350.00 450,000.00 312,750.00 345,200.00 413,950.00 320,900.00 4,021,110.00 FORESTRY 0 0 96,000.00 0 0 0 0 0 0 0 25,000.00 121,000.00 TRACTOR LOAN 0 0 0 4,800,000.00 0 0 0 0 0 0 100,000.00 4,900,000.00 Source: Revenue Unit Agriculture and Rural Development Secretariat SLGP Consultants’ Report Number 322 144 Slgp The revenue data is for 2005 only and do not cover all the revenue sources of the secretariat. The period is not enough to make a reasonable conclusion on the revenue performance of the Secretariat. 4.0 REVENUE PROJECTION The secretariat after the first phase of the assignment set up a revenue unit within the Finance and Accounts Department. The Officer in charge of the unit made a tentative target of N9.6 million for 2006 (i.e. about 10% increase over the current year collections). The Officers projection relates to the three revenue sources without taking into consideration other sources such as Licenses for Fishing in Dams and Reservoir, Power Saw Mill and Hammer Licenses, Veterinary Licenses and fees, Trade Animal Fees, etc. The consultants after extensive consideration made the following revenue projections for 2006, 2007 and 2008: REVENUE SOURCE Abattoir & Trade Animal Fees Forestry Fees Licenses for Fishing in Dams and Reservoir Saw Mill & Hammer Licenses Others Total 4.1 2006 12,500,000.00 2007 14,000,000.00 2008 16,000,000.00 2,500,000.00 500,000.00 3,000,000.00 500,000.00 4,000,000.00 500,000.00 500,000.00 500,000.00 500,000.00 10,000,000.00 26,000,000.00 12,000,000.00 30,000,000.00 15,000,000.00 35,000,000.00 Analysis Of Expenditure The Agriculture and Rural Development Secretariat like other mandate secretariat of FCTA were created this year the expenditure analysis relates to 2005. The expenditure of the secretariat from January to September 2005 is as follows: • Personnel N203,360,860.00 • Overhead N105,729,376.00 • Capital N230,654,273.00 The Agriculture and Rural Development Secretariat’s expenditure is clearly higher than its internally generated revenue. The total revenue of the secretariat from January to September 2006 is N7.2million, about 2% of total expenditure for the same period. SLGP Consultants’ Report Number 322 145 Slgp 5.0 RECOMMENDATIONS The following recommendations are proposed as a means of improving the Secretariat’s revenue generation and achieving the target revenue for 2006, 2007 and 2008. 5.1 Short Term Strategies • • • 5.2 The Secretariat’s revenue unit should is liaison with the Professional units commence assessment and collection of revenue from other sources that are not currently being captured by the secretariat. The Finance Department should through the Revenue unit put in place a comprehensive accounting system to track revenue, ensure effective monitoring and reconciliation of revenue collection books both at the outstations and secretariat. The officers of the various units at the Secretariat should take proactive action in monitoring and supervising the revenue generation efforts of the staff at the outstations. Medium and Long Term Strategies • • • Developing comprehensive database of the revenue sources of the secretariat. Total review of the existing tariffs currently being used by the Professional units. Training of staff of revenue unit, professional units at the Secretariat and outstations on improved method of assessment, collection accounting, reconciliation and monitoring of revenue generation processes. SLGP Consultants’ Report Number 322 146 Slgp Appendix A Strategies and Action Plan Agriculture and Rural Development Secretariat Revenue Administration Strategic Plan Framework Stage Strategy 2006 Data Collection Establish a Revenue Unit to collect and data to compute revenue base and Management estimate potential collection of revenue Assessment Identify other potential revenue sources. Training of staff on improved assessment methods Collections Training of staff on collection methods Accounting & Reporting Put in place a comprehensive accounting system within Secretariat and out posts Improve monitoring, supervision and reconciliation of accounts processes Supervision, Monitoring & Evaluation SLGP Consultants’ Report Number 322 Strategy 2007 Project potential revenue from all sources Strategy 2008 Review existing tariffs currently being used Privatise the collection process of some revenue sources Introduce automation in the accounting process 147 Slgp Objectives Æ • • Short-term Strategies (2006) Capacity Building Developing Revenue Data base Institutional Development Activities $ TOTAL Medium-term Strategies (2007/8) Automation and increasing collection points Activities Responsibilities Equipment, software and training & logistics Logistics FCTA/A&RD Costs & Sources of Financing Local External 10,000,000 0 FCTA/A&RD 1,000,000 Improved efficiency in revenue generation Increase in revenue generation Responsibilities Staff Training Provision of Logistics FCTA/A&RD FCTA/A&RD Costs & Sources of Financing Local External 2,000,000 0 5,000,000 0 Provision of materials FCTA/A&RD 3,000,000 3,000,000 10,000,000 10,000,000 Total 2,000,000 5,000,000 Total 10,000,000 1,000,000 11,000,000 Identification and selection of Private Participant SLGP Consultants’ Report Number 322 148