THE AfricA CONNECTION 02

Transcription

THE AfricA CONNECTION 02
october 2013
The
Africa
Connection 02
Africa
personal
accessible
reliable
02
03Executive Letter
by Jan Willem de Braal
05 The NileDutch Story
1,000 sailings strong in Europe
07Regional News
First call at Xiamen, China
Expansion of European out ports
09Feet on the Street
Introducing our Branch Office
NileDutch Antwerp
11Introducing our e-Services
On board and on our way to a new
online presence
13Our New Build Vessels
The art of shipbuilding. Constructing four new
NileDutch vessels one step at a time
14 WEWA 1000th event
Celebrating in style
17Customer Story
Golden Harvest - South Africa
19Project Cargo
Out of Gauge shipments
20Regional News
NileDutch France
Cycling in Antwerp
E-mail system changes
New NileDutch agent in Turkey
23Person in the Picture
Chasing your dreams with Joao Nascimento
25 Guest Story
The future of Africa
27Looking to the future
The NileDutch Agency Meeting 2013
29Contact Details
31Sneak Peek at Issue 3
Cover picture taken in the Port of Lobito, Angola; Francisco Ingles.
Picture on page 2 and 3 taken in the countryside outside Durban,
South Africa.
31Contributors
03
jan willem de braal !
Dear Friends,
Welcome to issue two of The Africa Connection. Or would
you prefer Bienvenue dans le numéro 2, Bem-vindo à ediçao
2 or 欢迎来到第2期? That’s right: The Africa Connection is
now available in English, French, Portuguese and Chinese, connecting even more people around the world
with Africa.
Issue two is full of milestones. We have just had our 1,000th
sailing from Europe to West Africa, so it’s a perfect time to look
back on how NileDutch has evolved since our first sailing in
1984. And, as you would expect from us, we celebrated this
with a great party.
Our two-yearly Agency Meeting, held in Rotterdam in May,
was another milestone. Covering our strategy for the next
few years as well as brainstorming about potential service
improvements and expansions, the Agency Meeting plays an
important role in shaping our future.
If that’s not enough, this issue also includes: the launch of
the new NileDutch website, an update about the four new
NileDutch vessels and an important upgrade of our email systems.
Plus, an interview with Joao Nascimento, Branch Manager
NileDutch Portugal, a glimpse into the activities of NileDutch
Antwerp and a customer story from South Africa that highlights the importance of flexible planning.
I would like to take this opportunity to thank everyone who has
contributed to the magazine, including Pieter Kotze, Import
and Export Trader, Golden Harvest and Gail Rushin, Director,
African Logistics and Shipping International, Bart Henau and
my fellow NileDutchers: Johan de Graaf, Mark Kraaijenbrink,
Manuella Maes, Joao Nascimento and Larissa N’gbo.
Lastly, I cannot believe the number of positive comments and
messages that we’ve received about the first issue. Thank you
all for your words of support and encouragement! We love to
hear from you, so don’t hesitate to get in touch
([email protected]).
Please enjoy reading The Africa Connection and doing business with NileDutch!
04
1,000 sailings
strong in Europe
Where were you in 1984, 1991 and
2003? These may sound like random
points in time, but not for NileDutch.
We were busy celebrating milestones: the 1st, the 100th and the 500th
sailings between Europe and West
Africa. As the 1,000th sailing has just
unloaded its cargo, let’s look back
at how shipping with NileDutch has
evolved over the years.
The NileDutch
Story
05
Larissa N’gbo !
Sailing 1,000
Date: March 2013 - Vessel: Natalie Schulte 11000A
and 11000Z
Spring this year saw NileDutch pass a real milestone: our
1,000th sailing between Europe and West Africa left Antwerp
for its southbound journey. Loaded with containers and out of
gauge cargo (OOG – see page 18), the vessel took 22 days to
arrive in Angola.
While at first glance, shipping containers don’t seem as challenging as the types of cargos that we handled at the previous
milestones. But it’s not as straightforward as the outward appearance of a standard TEU suggests. Getting the best balance
of weight, commodities, origins and destinations isn’t always
easy, especially when it is being combined with OOG cargo.
And, thanks to our weekly sailing schedule, volumes are a lot
higher now.
Technology has transformed the office-based side of shipping:
from requesting price estimates and sailing schedules before
placing a booking to filing B/Ls and tracking containers as they
are transported around the world. Essential daily tools include
email, telephones, the ERP system and EDI, all of which are
now fully used by most West African ports.
And some things have remained unchanged from our first sailing. We remain connected to our customers, to Africa and to
each other. We continue to take pride in our work and are motivated to find a solution to any issue that might crop up. We
happily work together as one huge family.
MV “NDS Atlantic” - 100/91 - Hamburg - 9th October 1991
Sailing 500
Date: May 2003 - Vessel: NDS Prodigy
We had got stacking normal and unusual cargos down to an art
form on our RoRo vessels, and our Operations team seemed to
have developed a sixth sense about the best way to load over
2,000 pieces of cargo onto a vessel so that it was physically
impossible to squeeze anything else on board (apart from an
escaping NileDutcher – see box on page 06).
Communication had come on leaps and bounds between our
100th and 500th voyage. Email was making communication easier, and electronic documentation had reduced the amount of
paper couriered around the world.
We also continue to strive to improve the service we offer our
customers, as can be seen in the increases in origins and destinations (including inland destinations) served, the larger volumes handled, the newly implemented and strengthened structures and the improvements in our reliability figures.
larissa n’gbo
Between 2003, our 500th sailing, and our 1,000th sailing earlier
this year, we changed our fleet to consist of container vessels
only. During the same period, our business underwent a huge
expansion with the start of routes from South Africa, South East
Asia, South America and China. It was definitely an exciting
time for us.
With a long background in shipping,
Larissa N’gbo joined NileDutch in 1999.
She spent many years focusing on the
processes and procedures within the company before joining the Communications department as a dedicated team member five years ago.
06
We were still NDS in those days and our global agency network
had just been established, managed centrally from Rotterdam,
even though the Dutch port of call was Amsterdam! Little did
we know that West Africa was just entering a period of rapid
growth.
Sailing 100
Date: October 1991 - Vessel: NDS Atlantic
Back in 1991, NileDutch vessels left port every three to four
weeks piled high with containers, vehicles, break bulk and, occasionally, even a tug boat or luxury yacht. The NileDutch offices – the Head Office and an agency in Rotterdam and another
office in Antwerp – managed everything.
Paperwork and documentation was very different too. Even
with a computer on every desk, the documentation was done
by hand before multiple copies were made (several for customs,
one for the port of origin, one for the shipper, one for NileDutch,
…). Communication was by phone, by telex, by letter or in person, but it was not as frequent as it is now: for example, we had
NileDutch Angola on the phone just a couple of times per week.
While some large customers shipped with NileDutch, there
were also a lot of private individuals shipping vehicles to West
Africa, which led to frequent queries about the location of “a red
car”, which could have been any of the 400 red cars on board
and sometimes turned out to be yellow or blue or green.
Ciska Kamta - Celebration of Voyage 100
The Hague, The Netherlands
Sailing 1
Date: September 1984 - Vessel: Le Mans
A sunny morning in September 1984 saw Wim van Aalst and
Jan Jongschaap at the port of Rotterdam finalising everything
before the departure of the first sailing to West Africa. The Le
Mans, a chartered vessel, was full of cars bound for West Africa
before it returned with sawn timber, coffee and cocoa. Over 30
years later these export cargos remain important for NileDutch,
but the volume of cars and other vehicles has reduced with the
expansion of our container cargo.
Most of our customers had heard of NileDutch (or NDS as it
was in those days) by word of mouth, showing how important
our personal approach has always been to our company.
Looking back over the last 1,000 sailings, we are proud to say
that the hands-on personal contact and flexibility that were so
important during our past continue to form the foundation of
our business today. 
Marinus van den Berg: The Dutch 007?
“In 2003, the WEWA route included San-Pédro, Ivory Coast
and that’s where I was at the time of the 500th WEWA. There
had been some reports of incidents between the government
and the rebels, but my trip and my customer visits continued as
planned and, as usual, I kept my passport in my back pocket
at all times.
After one customer visit, I was informed of a worsening of the
situation, with foreigners being the main targets. It was considered too dangerous to return to the hotel. So instead, I left
everything behind and went straight to the port. Thanks to
a well-timed telex, I managed to escape the violence on the
NileDutch vessel that was waiting for me in port. I think it’s probably a bit late for me to apologise for any delivery delays caused
by the vessel waiting for me. <laughs>
In total I spent five days on board. I could have stayed until the
vessel reached the Netherlands, but I thought it best to take
the quickest way home, so left the vessel in Portugal and took
a flight home. Speed-wise, there’s no comparison between a
plane and a NileDutch vessel, but I know which one I’ll be escaping on the next time there’s trouble.”
07
Regional
NEWS
First call
at Xiamen, China
William Li and Jean-Francois Laubel !
On April 20th, the NileDutch Guangzhou (30167A) was the first NileDutch
vessel to call at the port of Xiamen.
Xiamen will now be a regular port of
call for vessels travelling between
Tianjin and West Africa.
The port of Xiamen is divided into two main container terminals:
Haitian and Hairun, both of which are run by the Xiamen Haitian
Container Terminal Ltd. NileDutch will use the Haitian terminal
with its 7 berths (total 1,510 m long and >12.2 m depth). In
addition to being a major Chinese port, the port of Xiamen also
receives frequent feeder shipments from Fuzhou, a port approximately 250 km away.
The addition of Xiamen to the Asian route means that NileDutch
now offers full coverage of the Chinese coast. NileDutch remains the only carrier to offer direct transportation from China
to West Africa, calling at Durban (25 days), Pointe Noire (37
days), Luanda (39 days) and Namibe (49 days). 
Expansion of
European out ports
Manuella Maes !
The Europe to West Africa trade continues to grow with an almost weekly service on large vessels (minimum
2,500 TEUs) that calls at four main
ports in Europe (Antwerp, Le Harve,
Leixoes and Lisbon) before heading
to West Africa.
To help our service grow further, we have started to focus more
on out ports across Europe:
• UK and Ireland – Ireland is currently our largest out port
origin, with the UK experiencing a large growth over the last
six months.
• Spain and Italy – our out ports systems here are in the process of being fine-tuned.
• Scandinavia, Germany, Poland and Czech Republic – our
out ports in these countries are being optimised with several interesting deals being discussed.
• Turkey – we have high expectations for Turkey (see regional
news on page 21).
So far our out ports efforts have been a huge success, growing from ad hoc requests to over 10% of our cargo in just 12
months. Thank you to everyone who has helped to make this
a success. 
regional news continues on page 20 & 21
08
Introducing
our Branch Office:
NileDutch Antwerp
Becoming a Branch Office is a big
step for any office, especially when
located so close to the Head Office.
With the creation of a Branch Office in
Antwerp, the focus in Europe moved
100 km from Rotterdam to Antwerp.
› Antwerp, Belgium
Feet on
the street
09
“Becoming a NileDutch own office was a fantastic step for
us in Antwerp. Even though we have always been part of the
NileDutch family, this felt as if Head Office was confirming
our worthiness to use the NileDutch name,” says Manuella
Maes, Director Europe of NileDutch, in Antwerp. “And then
they announced that we would become the European Regional
Office, which was really great news. It’s been three years now
and the whole Antwerp team, and what a team it is, still feels
so enthusiastic about delivering results that lives up to our
new status.”
“I can’t speak highly enough of the team that we have in Antwerp. Their drive, spirit and motivation are evident in everything
they do,” explains Manuella. “We have always been a tightly
knit group and I’m proud to say that it hasn’t changed even
though the team has grown dramatically in such a short time.
New staff members have integrated easily, each becoming an
important link in the chain that provides our customers with
accurate, correct and timely services.”
… the team that we have
in Antwerp. Their drive, spirit
and motivation are evident in
everything they do.
Since the creation of NileDutch in Antwerp, the Head Office has
increasingly transferred front and back office tasks to Antwerp,
such as trade management, container logistics and finance
controls. This is in addition to their responsibilities as an own
office (booking cargo, visiting and listening to customers, preparing accurate documentation, customer relations, etc.) for
the Benelux and Germany, including the busy Port of Antwerp,
a major European transshipment hub.
“As a NileDutch office, we always had a close working relationship with the office in Rotterdam. Now, as a Branch Office,
I feel that our relationship is more balanced, more open,” reflects Manuella.
Manuella Maes
“It gives us the opportunity to react quicker and better to our
customers’ requests as we have a deeper involvement in the
shipping line itself, while still maintaining excellent, personal
relationships with our customers. You could say it’s the best
of both worlds.”
Three years ago NileDutch Antwerp moved to their current
location in Antwerp’s ‘t Eilandje neighbourhood with just 11
team members. Since then, the team has more than doubled
to 23. “And with the recent extension to our office we’re ready
for the team to grow to 43 people,” laughs Manuella (see issue
one for details of the office expansion).
“While the change to Branch Office is a huge milestone for the
team in Antwerp, I believe customers have only noticed positive changes. We have always taken pride in the knowledge
and expertise of our commercial team as well as in the quality
of our customer service, and that hasn’t changed,” concludes
Manuella. “Our customers know us to be a dedicated, enthusiastic team, firmly focused on Africa. We have worked hard to
get here, but we are still ambitious for the future.” 
10
On board
and on our way
to a new
online presence
Planning business trips, choosing
a restaurant, checking train times,
keeping up to date with the latest
(industry or celebrity) news, ordering our weekly shopping, catching
up with old friends on social media
… we all do so many things online
now. That’s why NileDutch has updated and expanded its online presence by launching a new website
with e-Services.
› Dorothy Chen, Documentation Clark, Guangzhou, China
Introducing our
e-Services
The old NileDutch website offered customers a lot of information, but no interactivity and no personal touch. We wanted –
and needed – a better platform that reflected our values while
providing our customers and stakeholders with a higher level
of service.
Our starting point was to figure out what our customers and
stakeholders required. Which services do they want to have the
chance to access online? What information about our offices
do they want to have at their fingertips? And, are there any
other materials that they might find interesting?
e-Services
The e-Services, one of the three main parts of the new website,
will be uploading interactive tools in two main phases. The first
phase includes:
• Container tracking – a detailed status of your shipment;
• Port-to-port schedule – enter the origin and destination
to see possible routes and dates between two ports;
• Sailing schedules – the full schedule for a route or vessel.
While the old website contained a sailing schedule and a
Container tracking feature, the new e-Services have been
completely re-worked to offer customers additional reliability
24 hours a day, seven days a week.
Our offices
The second important aspect of the new website is the focus
on information from our offices. In addition to contact information, our offices can keep you up to date with news, the FAQs,
local charges and customer stories.
Stories, pictures and more
Last, but in no way least, is the brand new media library.
The media library is being filled with stories from customers
and stakeholders, image and video material from around the
world, as well as downloadable materials and information about
NileDutch.
Keep checking the website to see if you recognise your local
NileDutch contact person, office or destination port in the selection of images.
11
Rudi vander Eyken !
For more information, visit www.niledutch.com
The construction of our website
Building a complex website that remains user-friendly, is not
always an easy task. The construction of our website has utilised the skills, knowledge and experience of NileDutchers in
the ICT, Communications and Operations departments, as well
as talents of an external online agency and specialist web designer who worked hard to ensure the design was in line with
the overall brand design.
The end result is something that we, and the entire website
team, are proud of. It incorporates the look and feel of our new
corporate brand identity and reflects our brand essentials and
values, while being functional and providing users with a reliable
source of information.
Coming soon
It’s a fact of life that the internet is constantly changing, and
NileDutch plans to keep changing too. Keep checking the website to see the second wave of e-Services tools, plus new information and news from your local offices and extra input in the
media library will be regularly uploaded, including the NileDutch
corporate movie and video testimonials
from customers and stakeholders. 
Rudi Vander Eyken
After 23 years in shipping, including 15
years in ICT, Rudi Vander Eyken joined
NileDutch three years ago as Manager
Global Systems. Rudi’s role is to implement important ICT projects and
high value systems to provide valuable information to customers and enable NileDutch to handle future growth.
12
The art of shipbuilding
Constructing four
new NileDutch vessels,
one step at a time
There is an art to shipbuilding. For
a successful vessel – or a masterpiece – a combination of creativity,
knowledge and experience, with
a little good fortune, is needed at
every step of the process.
Johan de Graaf
After studying to be a Maritime Mechanical
Engineer, Johan joined the Dutch Navy for
three years. Since then, he has worked on
new buildings, ship maintenance and operational management in the fishing industry. Johan joined NileDutch in August 2012 and is in charge of the
project management of the new NileDutch vessels.
Our New Build
VESSELS
From vision to reality
Our shipbuilding process started with a vision of the end result:
what does NileDutch need or want? Is realising our vision feasible within the available budget or can the budget be increased
(alternatively, can the vision be scaled back)? Is a new vessel
the most realistic and practical solution?
My involvement with shipbuilding projects usually starts at this
point: turning the vision into reality. It usually takes two years to
turn the concept into approved plans, ready for construction,
and then just over a year for the construction and finishing.
We start by defining the requirements of our new vessels. Where
and how will they be used? Which features would make them
easier and more efficient to use in our markets? Are there any
limitations or restrictions? What is their purpose in our network?
The last question is easy to answer: their purpose is to transport
containers to and from West Africa. This purpose has shaped
their entire design, including their dimensions and equipment
to ensure a perfect fit for African conditions without sacrificing
operational efficiency. Planning and designing is followed by
testing and building.
Facts and figures
It’s difficult to imagine the scale and complexity of the construction phase without actually seeing it for yourself. These facts
and figures give an impression of what is happening in the shipyard:
• 11,500 tonnes: the quantity of steel required for each vessel. Each 10 x 2 m piece of cut steel plate has a thickness
and quality determined by its purpose in the vessel.
• 3 weeks: the time required to cut all the steel for one vessel.
• 165: the number of blocks required for each of our new
vessels. Each block can take anything from 2 weeks to 3
months to construct, but as several blocks are built in parallel, this part of the process only takes 5 to 6 months.
• 12,000: the number of people working at the shipyard. This
is the total for the 13 new vessels under construction at the
Shanghai Shipyard.
13
Johan de Graaf !
• 75 km: the distance the 165 steel blocks travel by barge
from the shipyard to the dry dock where they are welded together, a process which takes 3.5 months of double shifts.
• 4.5 months: time required to finish each vessel after it is
launched from the dry dock. This includes installing the engines, pumps, equipment and lifeboats.
• 2-3 days: length of the sea trial. After successful trials, the
vessels will be delivered to us, ready for their maiden voyages.
• 20,000 kW: the power of the engine that will drive each of
our new vessels. Each vessel will be able to carry 3,500 m3
heavy fuel oil, 250 m3 marine diesel oil and 300 m3 fresh
water. This is in addition to the 18,000 m3 capacity of the
water ballast tanks.
• 3,510 TEU: the total capacity of each new vessel with
1,530 TEU divided between the six holds and 1,980 TEU on
the hatch covers.
• 12,5 m draft: the draft (from waterline to keel) is smaller
than usual for a container vessel and the length has been
limited to 224 m making it more suitable for the African ports
it will visit. The beam (width) has been increased to 34.8 m
to ensure sufficient capacity.
• 21: the number of crew members who will live aboard, each
with their own cabin and bathroom.
Current status
At the moment, the keel laying and further assembly of the first
NileDutch vessel has just started in the dry dock, the blocks
are being constructed for the second and the steel is being
cut for the third. Delivery of our four new vessels will be spread
between February and September 2014. 
14
Date: May 16th, 2013
Location: Van Nelle Fabriek, Rotterdam, the Netherlands
Celebrating
in style
1000 sailings
Europe to
West Africa
Guest list: NileDutchers
Flying the WEWA 1000 flag
Welcome drinks from the Golden
Ladies
1,000 sailings?
• 1,000s of cargo moves
Jan Willem de Braal addresses the crowd
• 1,000s of customers
• 1,000s of containers
• 1,000s of km travelled
• 1,000s of B/Ls
• 1,000s and 1,000s of phone calls
and emails
Everyone together: NileDutch. The Africa Connection
After all that hard work, it’s time to
celebrate!
And what better time than after the 2013
Agency Meeting (see page 26-28).
Proud to be a NileDutcher
A great night out
WEWA 1000
15
th
event
Smiles all over
Smile for the paparazzi
Mixing cultures, connecting colleagues
Bubbles for everyone
Delicious fruity desserts
Sharing fun moments
Delicious delights
Your recipe for
the perfect
1000 WEWA party:
Hands in the air!
Getting in the NileDutch spirit
• Over 100 NileDutchers from around
the world;
• Great company;
• Delicious food from the Netherlands,
Asia, South America and Africa;
• Good music to dance to;
• And a glass (or two) of champagne.
Singing the night away
Recording NileDutch Party
16
Golden Harvest
South Africa
What plans do you make?
Most people make a lot of plans:
from project, career and professional plans at work to family, weekend
and private plans at home.
How often do your plans change?
› Pieter Kotze, Import and Export Trader, Golden Harvest
Customer
Story
17
Most people find their plans change and evolve with the circumstances around them. But, while this doesn’t stop us from planning for the future, it does mean that we need to remember to
stay flexible enough to deal with unexpected requests, changes
and problems while still being reliable.
“We have had shipments on every NileDutch vessel from South
Africa to Angola for the last ten or twelve years,” says Gail
Rushin, Director, African Logistics and Shipping International.
“Why do we continue to ship with NileDutch? Well they’re very
knowledgeable, very helpful and very professional.”
In shipping there are so many variables to take into account
and to plan around. Different types of cargo have different shipping requirements, some of which are stricter than others. For
example, foodstuffs from South Africa fall under the Perishable
Products Export Control Board (PPECB) regulations that require products to be shipped at specific temperatures in reefer
containers. Waiting for temperatures to reach PPECB parameters can mean the reefer is one of the last to be loaded.
“Flexibility is essential in an industry like ours,” continues Gail.
“And NileDutch perfectly combines flexibility with reliability for
an overall service that we rely on, day after day. To give one
of many examples, just last week there was an issue about a
booking. A customer had booked two containers and then a
day or two later cancelled them. Then, at the very last moment,
he decided that he actually did need the containers. As it was
so last minute, there was very little equipment available, but
Kevin and his team went out of their way to make a plan to
get us the necessary equipment so we could load those containers. The end result was two loaded containers and a very
satisfied customer.”
“On practically every sailing there is at least one client with a
problem that we need to fix,” says Kevin Moodley, Branch
Manager, NileDutch South Africa. “It’s usually something simple, but no matter what it is, we do our best to ensure our
customer is satisfied with the outcome.”
Golden Harvest, a South African company specialising in supplying premium quality fresh fruit and vegetable products, is
a satisfied NileDutch customer. “We currently handle 80,000
tonnes of fresh fruit and vegetables per year, of which approximately 30% is exported to other African countries,” says Pieter
Kotze, Import and Export Trader, Golden Harvest. “Our produce is transported through the African Logistics clearing and
forwarding agency and NileDutch.”
Pieter Kotze, Import and Export Trader, Golden Harvest
“Unfortunately this type of situation happens from time to time
due to the sensitive nature of perishable cargo and the strict
PPECB regulations,” explains Kevin. “It means that while we
need to be as reliable as possible to ensure that foodstuffs are
transported at the best possible time, we also need to remain
flexible enough to deal with any unforeseen situation. It’s a challenge, but we enjoy it.”
“Reliable partners like NileDutch are essential when shipping to
Africa,” concludes Pieter. “To realise the continent’s full potential, you need partners that you can work with, people you can
trust, because Africa is not an easy place to conduct business.
NileDutch definitely fulfils the role of our reliable partner.” 
Gail Rushin, Director, African Logistics and
Shipping International
18
› Loading the cuve in Antwerp, Belgium
19
Project
cargo
Manuella Maes !
Out of Gauge
shipments
Crane lifting ± 5,5 T (Antwerp, Belgium)
NileDutch is proud to be a full container line, however that doesn’t
mean we limit ourselves to simply
transporting containers: we also
take project cargo.
Successfully transporting project cargo, especially Out of
Gauge (OOG) shipments, requires a flexible approach as well as
a good understanding of loading techniques and cargo specifications.
That’s why for every OOG request we receive, we ask for an
image or technical drawing of the item to be transported to ensure that we fully visualise the shipping requirements. Then our
Operations department checks that it is feasible to load, carry
Discharging the cuve in Luanda, Angola
and discharge the item using our on-board cranes. When they
give the green light, we calculate a competitive price based on
weight, dimensions and lost container slots.
Some of our recent OOG shipments included transporting a
22 m long and 6 m wide brewery tank from Antwerp to Luanda
for CUCA, an Angolan brewery and one of our major customers
(see images). A further two tanks were transported to Libreville
a few weeks later.
With the interesting OOG requests that
are popping up across the world, we look
forward to continuing to welcome OOG
shipments on-board. 
MANUELLA MAES
As Director Europe, Manuella Maes is
responsible for the Europe-West Africa
trade. She is based at the office in
Antwerp where she also manages the Antwerp team. Manuella has
worked for NileDutch for 13 years and has almost 28 years of experience in shipping as a Commercial and Line Manager.
NEW
NEW
20
of
ance
officeDutch Fr
Nile Havre
in Le
of
ance
officeDutch Fr
Nile Havre
in Le
NileDutch
France
Luc Geerts !
On July 1st, 2013, NileDutch Le Havre,
The new contact details of the office are:
France became a wholly-owned
NileDutch France S.A.S.
NileDutch own office.
Espace Caillard
3, rue Louis Eudier
F-76600 Le Havre, France
P +33 (0)2 77 67ROTTERDAM
50 01
F +33 (0)2 77 67 50 11
E [email protected]
ANTWERPEN
The eight employees of the former agency will continue to work
for NileDutch in the new office.
Customers will continue to have the same contact people, the
same personal service and the same reliability that they know
and trust. However, it will all take place from a new office closer
to the port. 
ROTTERDAM
LE HAVRE
ANTWERPEN
LE HAVRE
Cycling
in Antwerp
Danny De Schepper !
After the Tour de France the next
big date in the cycling calendar is
Antwerp’s Derny na-tour criterium,
which took place on July 31st this
year.
Attracting top cyclists from all over Europe, the annual event
sees about thirty professional cyclists competing in three
rounds to win the coveted title.
Well, maybe Antwerp’s race isn’t quite in the same league as
the Tour de France, but the annual event is a fantastic experience for all the family. And, with the course passing by the
NileDutch Antwerp office, it seemed like a match made in heaven: an exhilarating and fun event right on our doorstep.
Manuella Maes and Danny De Schepper with
Gianni Meersman (centre), the Belgian hope for
the Firenze cycling world championship
During the 2013 event, NileDutch entertained customers in the
NileDutch VIP village, complete with refreshments and great
views of the all the cyclistst. A logo-covered car led the car before the second series, distributing NileDutch giveaways to the
crowds and Manuella Maes, Director Europe of NileDutch, had
the pleasure of firing the starting gun for the third series.
The winners of the 2013 ‘Derny na-tour criterium’ are:
1. Andre Greipel
2. Stijn Devolder
3. Johnny Hoogerland
For more information on the event, visit:
www.dernyspektakel.be (in Dutch only) 
Simpler NileDutch
email addresses
21
Mark Kraaijenbrink !
NileDutch is setting up a global
NileDutch domain and standardising our ICT infrastructure to improve
efficiency. One of the latest major
changes is to our email system. All
NileDutchers will be moved to a uniform global email platform with a
consistent email address structure.
The new email address structure is:
<First initial of first name><Full last name>@niledutch.com
For example, my email address is now:
[email protected]
For the time being, anything sent to an old format email address
will be forwarded to the person’s new inbox.
Currently we have already set-up the email platform for Europe
and Asia and soon we will be setting up the email backbone
for Africa.
I truly believe that by applying a uniform email address format
across the company, it will be easier for customers and others
to contact us. 
New NileDutch agent
in Turkey
NEW
rkey
of
officeDutch Tu
e
Nil tanbul
in Is
Manuella Maes !
In June this year, Catoni Group was
appointed as the latest agency in
the NileDutch network.
With offices at the ports of Istanbul, Izmir and Mersin in Turkey,
Catoni are already hard at work, helping customers throughout
Turkey and the Black Sea region transport their goods to and
from West Africa with NileDutch.
Catoni is known throughout the East Mediterranean region as
a professional, dedicated and knowledgeable agent. Together
with NileDutch’s experience in West Africa, customers will find
the new partnership fulfils all their requirements, enabling them
to make the most of opportunities offered by the route.
The recently signed agreement means NileDutch will transport
the containers from Istanbul, Izmir and Mersin to all NileDutch
destinations in West Africa. The current ad hoc transport agreement will be replaced by a slot agreement with another shipping
line. This will ensure that there is a sailing with a short transit
time every nine days from the three Turkish ports to Lisbon, our
hub port, where the containers will join our weekly service to
West Africa.
The market itself is becoming increasingly competitive as the
world becomes more aware of the quality of Turkish products,
which are being promoted by the Turkish government as part of
the “Turkey 2023” programme. This programme aims to propel
the country into one of the top ten exporters in the world by
2023, the 100th anniversary of the Turkish republic. 
The contact details of the office are:
Catoni Maritime
Rihtim Cd. Denizciler sk. No. 13/4
Bayraktar Han Tophane 34425
Istanbul, Turkey
P +90 212 251 50 60
E [email protected]
22
Chasing
your dreams with
Joao Nascimento
NileDutch in Portugal has grown
in both size and importance over
the last 15 years. Joao Nascimento, Branch Manager of NileDutch
Portugal, along with his team have
been responsible for shaping and
moulding NileDutch Portugal into an
efficient and essential stop on the
WEWA route. Here’s a look at the
man behind the team.
23
Person in the
picture
The local horse club
“Looking back at the last 15 years, I only have good memories
of my time at NileDutch. The job requires a lot of imagination,
hard work and common sense, but I wouldn’t change any part
of it. Every day brings new challenges and a key part of my
job is finding solutions, the right solutions at the right time. I’ve
found the best way to do this is to face each challenge head-on
and keep a positive attitude.
Of course, I can’t do all this alone. My teams in both Lisbon and
Leixoes play an essential role in the success that NileDutch Portugal has achieved. Together we are dedicated to NileDutch,
our customers, our stakeholders and our colleagues around the
world.
Together we are dedicated
to NileDutch, our customers, our
stakeholders and our colleagues
around the world.
also involved in running the local horse club and managing the
horse jumping team which my daughter rides for.
When I think about the people around me, I know that I am in
a fortunate position. I have always been able to offer my family
stability, a good life. I can be counted on to help others if they
require it. I find it important to live as part of a community, and
not in isolation, as life is easier and more enjoyable with the
support of others.
There are two people who I admire. One is a Spanish gentleman and I apologise for not disclosing his name. The second
is Ayrton Senna. If there were ever a God of Speed, he would
be the one. He knew how to drive. He knew how to aim high
and reach those heights. He was a kind of a rebel and I respect
that. A man not afraid to chase his dreams, especially when
they took him to the stars. I believe we can all learn something
from him.” 
Even when I was studying at university, my professional life received priority. That’s probably why I haven’t finished my degree
yet, but I will as soon as I have some time. It’s probably also why
I’m so proud of my daughter who is now in her fourth year of
veterinary studies at university.
My daughter and I share a love of horse jumping. Apart from
my family (and work, of course), there’s nothing that brings me
greater pleasure than the time I spend with my horses. But time
with my horses doesn’t mean always being in the saddle, I’m
NileDutch team in Lisbon, Portugal
24
The future of
Africa
I am happy to see Africa finally start-
Africa’s future. As an Ivorian work-
ing to shake off its negative reputa-
ing as an expat in an African branch
tion as the ‘dark continent’.
of an international financial organi-
The last decade or so have seen so
sation, I feel that I can speak about
many changes, mostly for the better,
the current situation as an insider.
that are forming the foundations for
› Luanda, Angola
25
Guest
Story
While just a decade or two ago, I would be considered a rarity
- an African expat working in an international company - it is
a clear sign of the times, and especially the advances made
in general educational levels in Africa, that this is no longer
the case.
Even though I’m from Ivory Coast, I have studied in both Morocco and Paris (France), and worked for many years in an
international financial organisation, first in Paris and now in
Guinea. My areas of expertise are brokerage services and retail
banking in West Africa. This gives me a good insight into Africa.
Africa is just beginning to start
a long-term process that should
benefit the entire continent in the
long run.
Africa is just beginning to start a long-term process that should
benefit the entire continent in the long run. If you’re not sure
whether to believe this or not, here are some good indicators
from the last few years:
• the increased interest in infrastructure projects including
roads, dams and power stations;
• the improved economy of the region with better integration
between countries;
• the growth in resources allocated to agriculture so that
Africa, which has a lot of unfarmed arable land, finally has
the ability to feed all her children.
But as I said, this long-term process should benefit the entire
continent. It’s still not clear that this will actually be the case.
This positive future outcome rests on two pillars that need to
be nurtured for the good of all. The two pillars are:
• a robust education system within everyone’s reach regardless of where they live, their gender or their racial background;
• good governance, which enables an open fight against
corruption, defines the best public policies and even attracts African talent from abroad.
Even when these pillars receive the nurturing they require,
there are still three other factors that need to be considered:
Jean Louis Menann-Kouamé !
the demographics of the population; technology advances
(internet and mobile phones); and Africa’s natural resources.
Let’s look at each of these in turn.
Firstly, Africa’s demographic breakdown shows a relatively
young population. It is undeniable that this human resource
will sustain working life for several decades to come and will
be a major boom for economic development. However, that is
only if the population is well educated and its expectations are
met. In the same way, this relatively large young demography
encourages consumption, which is also good for the economy.
Secondly, technology improvements, especially the development of the internet and mobile telephony will continue to
significantly improve living conditions of people all over the
world, including in Africa. How? Improvements will happen in
several domains including: health (remote medical diagnosis);
finance (mobile banking and payments); education (e-learning); agriculture (sharing of best practices around the world);
and democracy (reporting on freedoms).
Finally, if African countries are able to successfully negotiate
better conditions for the development of their natural resources, in particular oil, gas and mining, as well as successfully
manage the revenue generated, the entire continent will make
a significant move towards development.
This is not a task for just one person, organisation or country.
Rather this is something that we need to work on together.
With everyone’s help (starting with Africa’s sons and daughters), Africa will have a brighter future. 
Jean Louis Menann-Kouamé
Jean Louis is a West African banking expert. He has been working for an international financial institutional, first in Paris
and now in Guinea, since graduating from a leading Paris business school.
As an Ivorian, he feels that it is important for Africans to be in a position to
help other Africans to overcome the challenges that the continent is currently faced with.
26
NileDutch
Agency Meeting
2013
As important as it is everyone in a
company to know understand what
the company stands for - its background and culture - it is absolutely
essential for a company to have a
clear strategic plan for their future.
With this in mind, every two years
NileDutchers from around the world
come together for an Agency Meeting discuss our plans for the future.
Looking to the
future
The latest Agency Meeting was held in Rotterdam, from May
15 to 16, 2013, and saw over 100 NileDutchers flying in from
offices around the world. NileDutchers from established offices
welcomed colleagues from recently opened offices, happy to
finally meet the people they’ve been in contact with in numerous phone calls and emails.
The workshops
The workshops formed the main element of the Agency Meeting. Brainstorming ideas. Discussing results. Investigating potential opportunities. Sharing suggestions. Nothing was off
limits when looking at each of NileDutch’s trade routes, main
countries and infrastructure.
And how did NileDutchers experience the workshops?
“I’ve really enjoyed the workshops, especially the ‘Meet
the country’ sessions.”
(Yolanda de Groot, NileDutch Belgium)
“It was useful to have the chance to brainstorm ways of
expanding the Europe to Africa Service.”
(Manuel Costa, NileDutch Portugal)
“The NileDutch ICT plans are really going to make it easier to work together smoothly.”
(Jenny Lin, NileDutch China)
“Hosting the ‘Meet Angola’ workshop was an interesting experience. I was proud to share the successes of
Welcome by Jan Willem de Braal
27
bart henau !
NileDutch Angola with my fellow NileDutchers and happy to hear how we could help our colleagues around the
world more.”
(Marc Smulders, NileDutch Angola)
“The plans for the Asia - South Africa - West Africa services are extremely realistic and forward-thinking. It’s
going to be a lot fun working on this service.”
(Marinus van den Berg, NileDutch Office Rotterdam)
I’ve really enjoyed the
workshops, especially the ‘Meet
the country’ sessions
“I welcomed the opportunity to contribute to discussions about the South America - West Africa service. The
planned changes will make the service better than ever.”
(Agustina Garcia, Abbey Sea, NileDutch partner in Argentina)
Cultural issues
Culture plays a major role in any global organization, including NileDutch. Manners that are friendly and professional in
one region, can be considered too informal somewhere else.
With this in mind, Chris Smit, an expert on cultural stereotypes, gave a half-day workshop focusing on the differences
between different countries and cultures.
Reactions to an interesting speech
Guest
Xxxxxxx
speaker Chris Smit
28
Nele Voorspoels taking the stand
Marc Smulders hosts the Angola workshop
Everybody is all ears
Taking the nicest NileDutch postcards
NileDutchers are all smiles
Van Nelle Factory
When is business not business? Why do native English speakers from different countries mean completely different things
when they use the same words? How do different nationalities
typically react under stress?
New questions, new responses. And a fascinating way to look
at NileDutchers (and our customers) around the world.
Looking to the future
After such a productive Agency Meeting, I know that the next
few years will be busy. NileDutchers around the world are
ready for the challenges ahead.
The location
Rotterdam’s historical Van Nelle Factory (in Dutch: Van Nellefabriek) on the Schie river hosted the 2013 Agency Meeting. Built
in 1925, this beautiful building is considered to be one of the most
important historic industrial buildings in the world and is included
on the UNESCO World Heritage list. It was designed around the
concepts of light, air and space in the ‘Nieuwe Bouwen’ style.
Originally a factory processing coffee, tea and tobacco, and
later chewing gum, cigarettes, instant pudding and rice, in
2000 the site was renovated, maintaining its monumental exterior and innovative and modern interior. It is now a top location
for design and media companies and used for conferences,
meetings and events.
The Agency Meeting by the numbers:
bart henau
Bart Henau is an Independent Brand
Consultant. After 25 years in the business, he started BLIND agency in 2010 to help companies to focus on
improving their branding. Bart specialises in assisting selected international
B2B brands. www.blind-agency.tv
•
•
•
•
•
105 participants from 32 countries
1,027 cups of tea and coffee drunk
19 workshops
241 new ideas generated
2,579 business cards exchanged
NileDutch Angola - Luanda
Rua Alda Lara nº 25
Vila Alice, Rangel
Luanda
P + 244 227 326 980
E [email protected]
NileDutch Angola - Lobito
Rua 25 de Abril n° 212, 1 Esq°
Zona Comercial do Lobito (28)
Lobito
P +244 272 221 016 / 017 / 018
E [email protected]
NileDutch Angola - Cabinda
Rua Irmao Evaristo S/N
Cabinda
P +244 231 224 095
E [email protected]
NileDutch Angola - Soyo
Kwanda Base
Soyo
P +244 923 581 003
E [email protected]
NileDutch Brazil - Sao Francisco Do Sul
Rua Babitonga, 71, Centro
CEP 89240-000 SC
Sao Francisco Do Sul
P +55 47 3459 0182
E [email protected]
NileDutch Brazil - Rio de Janeiro
Av. Rio Branco, 31, 21st Floor, Centro
CEP 20090-003 RJ Rio de Janeiro
P +55 21 2203 0031
E [email protected]
NileDutch Brazil - Itajai
Av. Marcos Kondor, 1.177-88.301-303
CEP 11.256.147/0006-78 Itajai
P +55 47 3046 3330
E [email protected]
CAMEROON
NileDutch Cameroun
Rue direction Base Navale Carrefour
Essengue, à Coté du Magasin 3T
Douala
P +237 334 23880
E [email protected]
NileDutch Angola - Namibe
Avenida Joaquim Morais
Centro Comercial e
Negócios Sagrada Esperança
Namibe
P +244 264 265 500 / 501
E [email protected]
Seanautic Marine Inc
20, Rue Saint-Paul Ouest
Montreal QC H2Y 1Y7
P +1 514 287 1812
E [email protected]
ARGENTINA
CHINA
Abbey Sea
Av. Alicia Moreau de Justo 1720
2nd Floor, Suite “I”
C1107AFJ
Buenos Aires
P +54 11 43120021
E [email protected]
NileDutch China - Guangzhou
Room 1807, Guangzhou International
Electronics Tower
No. 403 Huan Shi Road East
Yuexiu District, Guangzhou
P +86 20 8713 9396
E [email protected]
BELGIUM
NileDutch China - Ningbo
Room 2803, Portman Plaza
No. 48 North Cai Hong Road
Ningbo
P +86 574 8907 2002
E [email protected]
DENMARK
Hecksher Linieagenturer A/S
Sundkaj 9 Pakhus 48
DK-2150 Nordhavn
P +45 3916 8100
E [email protected]
Democratic republic CONGO
GHANA
Comexas Afrique s.p.r.l.-DRC West
15-17, Avenue Colonel, Ebeya
Building Bracongo, 4 Etage
Kinshasa
P +243 99 99 08 920
E [email protected]
Supermaritime Ghana Ltd
Industrial Area, Community 1
New Town, Tema
P +233 303 202874 / 202036
E [email protected]
HONG KONG
Comexas Afrique s.p.r.l.-DRC West
6, Avenue Luthelo
Matadi
P + 243 89 89 96 900
E [email protected]
CANADA
Comexas Afrique s.p.r.l.-DRC West
8, Quai du Commerce
Boma
P +243 99 81 84 081
E [email protected]
EQUATORIAL GUINEA
NileDutch Belgium
Godefriduskaai 26
2000 Antwerp
P + 32 3 206 22 99
E [email protected]
BENIN
Supermaritime Benin SA
Lot 137 Zone Résidentielle
Cotonou
P +229 21 30 92 03 / 04
E [email protected]
BRAzIL
NileDutch Brazil - Santos
Rua do Comércio, 55 Cj 11, Centro
CEP 11010-141 SP Santos
P +55 13 3328 9500
E [email protected]
NileDutch Brazil - Curitiba
Rua Comendador Araújo 143
15º Floor, Cj 153, Centro
CEP 80420-900 PR Curitiba
P +55 41 2111 5606
E [email protected]
NileDutch Brazil - Sao Paulo
Av. Ibirapuera, 2033, Moema
CEP 04029-100 SP Sao Paulo
P +55 11 3383 4450
E [email protected]
NileDutch China - Qingdao
Room 2604 Shangri - La Centre
No. 9 Xiang Gang Zhong Road
266071 Qingdao
P +86 532 8090 9136
E [email protected]
NileDutch China - Shanghai
Room 01-02-03B-05B, 27th Floor
Hong Jia, Tower No. 388, Fushan Road
Pudong, 200122 Shanghai
P +86 21 3865 7800 / 7888
E [email protected]
29
Hecksher Linieagenturer A/S
Bredskiftevej 36-38
DK-8210 V Aarhus
P +45 8933 6200
E [email protected]
Loguitrans Agencia Maritima
Appart Hotel Plaza, 1st Floor
Bata
P +240 222 133 355
E [email protected]
Deltamar SA
Carretera Aeropuerto Km 4
(Bioko - Norte)
Malabo
P +240 333 090 897
E [email protected]
FINLAND
Oy Scanway Shipping AB
Itämerenkatu 1
FI-00180 Helsinki
P +358 9 415 05 422
E [email protected]
FRANCE
NileDutch France SAS
Espace Caillard, 3, rue Louis Eudier
76600 Le Havre
P +33 277 675 001
E [email protected]
gabon
NileDutch Hong Kong
2nd Floor, Eton Tower 8
Hysan Avenue
Causeway Bay
P +852 2910 7954
E [email protected]
INDIA
Transmarine Agencies India Pvt Ltd
New No. 210, 2nd & 3rd Floor
Thambu Chetty Street
600 001 Chennai
P +91 44 4901 8888
E [email protected]
Transmarine Agencies India Pvt Ltd
510, 5th Floor, Ascot Centre
Off. Sahar Road, Andheri (East)
400 099 Mumbai
P +91 22 6686 8888
E [email protected]
Transmarine Agencies India Pvt Ltd
924, DLF Tower B, 11
Jasola District Centre
110 025 New Delhi
P +91 11 4276 8888
E [email protected]
INDONESIA
PT Serasi Shipping Indonesia
Graha Kirana, 3rd & 12th Floor
Jl. Yos Sudarso No. 88
Jakarta 14350
P +62 21 653 11293
E [email protected]
PT Serasi Shipping Indonesia
Jl. Haji Misbah
Kompleks Multatuli Indah, Blok B 31
Medan (Belawan)
P +62 61 451 6916 / 17
E [email protected]
NileDutch China - Tianjin
Room 1408 Tianjin International
Building, No. 75 Nanjing Road
Heping District, Tianjin
P +86 22 2339 6270
E [email protected]
SAGA Gabon
Zone Portuaire d’Owendo
Libreville
P +241 01 700091
E [email protected]
CONGO
GERMANY
PT Serasi Shipping Indonesia
Jl. Puri Anjasmoro Block F 1 No. 3A
Semarang 50144
P +62 24 761 9401
E [email protected]
NileDutch Congo
Intersection des rues Cotê Matève
et Tchionga, En face de la CFAO
Centre-Ville, B.P. 5131 Pointe Noire
P +242 056 436 140
E [email protected]
M&S Mehrtens &
Schwickerath GmbH
Tiefer 4
28195 Bremen
P +49 421 363 080
E [email protected]
PT Serasi Shipping Indonesia
Kompleks Pengampon Square
Jl. Semut Baru Block D No. 10
Surabaya 60172
P +62 31 355 1555
E [email protected]
Contact Details
ANGOLA
30
IRELAND
International Maritime Ag Ltd
Brendan House
151 Baldoyle Industrial Estate
Dublin 13
P +353 1 8320709
E [email protected]
Cross Marine Services Nigeria Ltd
28 Burma Road, P.O. Box 2614
Lagos Apapa
P +234 1 791 2762
E [email protected]
Catoni Maritime
Istanbul Head Office
Rihtim Cd. Denizciler sk. No.13/4
Bayraktar Han Tophane 34425
Istanbul
P +90 212 251 50 60
E [email protected]
SPAIN
UNITED ARAB EMIRATES
Marmedsa Noatum Shipping Agency
C/del Atlàntic, 112-120 Edificio
Zona d’Activitats Logistiques ZAL
Edificio Norai
08040 Barcelona
P +34 93 298 77 77
E [email protected]
The Kanoo Group Shipping
Agencies Division
P.O. Box 290
Khalid IBN Al Walid Street
Dubai
P +971 4 393 1900
E [email protected]
Jugro Transport International Phils
Corp
3818 Mascardo St. Corner
Pasong Tomo
Makati City
P +63 2 896 1309
E [email protected]
Marmedsa Noatum Shipping Agency
Ed. Las Artes 11, P.I. Bandas de Musica
dela C.V. No. 11, Piso 1 Puerta 6
46013 Valencia
P +34 96 324 12 60
E [email protected]
UNITED KINGDOM
PORTUGAL
SRI LANKA
NileDutch Portugal &
Marmedsa Agencia Maritima Lda
Avenida D. Joao II, Lote 1.18.03
Edificio Arts, Bloco B, 2 Andar, Sala C
1990-084 Lisbon
P +351 21 898 2200
E [email protected]
Aitken Spence Shipping Ltd
315, Vauxhall Street 2
Colombo
P +94 11 2308100
E [email protected]
NileDutch Portugal &
Marmedsa Agencia Maritima Lda
Rua Eng. Ferreira Dias, No. 728, Sala 3.02
4100-246 Porto
P +351 22 090 0500
E [email protected]
Joship AB
Lilla Bommen 2
SE-404 27 Gothenburg
P +46 31 337 8119
E [email protected]
M/S Global Maritime Pvt Ltd
Eastern House, 9 Timber Pond, M.A.
Jinnah Road, P.O. Box 4851, Keamari
75620 Karachi
P +92 21 32851945
E [email protected]
PHILIPPINES
Pegasus International Co Ltd
13-40, Konan 2-Chome, Minato-Ku
108-0075 Tokyo
P +81 36 718 0735
E [email protected]
MALAYSIA
Contact Details
Aquamaritime Logistics Sdn Bhd
Level 15-02A, Plaza Masalam
Section 9, 40100 Shah Alam
Selangor (Port Klang)
P +60 3 5880 4093
E [email protected]
Aquamaritime Logistics Sdn Bhd
Unit 23A-07A, Level 23A, Menara Landmark
No. 12 Jalan Ngee Heng,
80000 Johor Bahru Johor
(Pasir Gudang / Tanjung Pelepas Port)
P +60 7221 0798
E [email protected]
MOROCCO
Naxco Shipping & Logistics Maroc
44, Rue Mohamed Smiha
20000 Casablanca
P +212 522 544 770
E [email protected]
NETHERLANDS
NileDutch Africa Line B.V.
Westblaak 95
3012 KG Rotterdam
P +31 10 281 82 83
E [email protected]
NileDutch Belgium
Godefriduskaai 26
2000 Antwerp
P + 31 10 206 64 00
E [email protected]
TURKEY
Kukbo Express Co Ltd
11th Floor, Ace Tower, 92
Tongil-ro, Jung-gu
Seoul
P +82 2 771 5514
E [email protected]
Scanway Shipping AS
Vollsveien 13H
N-1326 Lysaker, Oslo
P +47 67 102360
E [email protected]
ITALY
JAPAN
SDV Togo
Zone Portuaire, B.P. 34
Lome
P +228 22 27 5878 / 8476
E [email protected]
SOUTH KOREA
PAKISTAN
Thos. Carr & Son Srl
Via Roma, 2 Int.12
16121 Genova
P +39 010 8578 909
E [email protected]
NileDutch South Africa - Durban
Royal Hotel
Ulundi Place Opposite Royal Parking
Durban
P +27 31 306 4500
E [email protected]
NORWAY
IVORY COAST
Simat – Société Ivoirienne de
Manutention et de Transit
Rue des Pétrolliers
BP 648, Abidjan 15
P +225 21 75 41 01
E [email protected]
TOGO
NIGERIA
SWEDEN
SWITZERLAND
SINGAPORE
NileDutch Singapore Pte Ltd
6 Shenton Way Tower 2, #28-08
Singapore 068809
P +65 65010760
E [email protected]
Furness Shipping Ltd
Hohlstrasse 610
8048 Zurich
P +41 44 436 9111
E [email protected]
TAIWAN
SOUTH AFRICA
NileDutch South Africa Johannesburg
Hyde Park Lane
Marlborough Gate Ground Floor
Cnr of William Nicol and Jan Smuts Drive,
Hyde Park, Johannesburg
P +27 11 325 0557
E [email protected]
NileDutch South Africa Cape Town
Metropolitan Life Centre
7 Coen Stytler Street
Cape Town
P +27 21 425 3600
E [email protected]
Jardine Shipping Services
(Jardine, Matheson & Co Ltd)
13th Floor
50 Hsin Sheng South Road Sec 1
Taipei 10059
P +886 223931177
E [email protected]
THAILAND
United Thai Shipping Corporation Ltd
25 Alma Link Building, 11th Floor Soi
Chilom, Phloenchit Road, Lumphini
Pathumwan
10330 Bangkok
P +66 2254 8400
E [email protected]
JSA Global Ltd
5 Summit Business Park
Langer Road
Suffolk IP11 2 JB
Felixstowe
P +44 1394 678678
E [email protected]
VIETNAM
Jardine Shipping Services Ltd
3rd Floor, Tasaco Building
104+200km Nguyen Binh Khiem Street
Dong Hai Ward, Hai An District
HaiPhong City
P +84 31 374 1456
E [email protected]
Jardine Shipping Services Ltd
3rd Floor Gemadept Tower
2bis-4-6 Le Thanh Ton Street
Ben Nghe Ward, District 1
Ho Chi Minh City
P +84 83 8279 350
E [email protected]
Contributors
EDITORIAL
Executive Editor:
Jan Willem de Braal
Editorial co-ordinators:
Bart Henau
Christine Mes
Larissa N’gbo
Johan Pastoor
Larisa Thuije
Coming up in issue 3, 1st quarter 2014:
Contributors:
Johan de Graaf
Danny De Schepper
Luc Geerts
Francisco Ingles
Pieter Kotze
Mark Kraaijenbrink
Jean-Francois Laubel
Wiliam Li
Manuella Maes
Jean Louis Menann-Kouamé
Gail Rushin
Rudi Vander Eyken
• The NileDutch Academy
DESIGN & PRODUCTION
Kathleen Reinehr
Larisa Thuije
Sneak Peek at
issue 3
• Customer point of view from China
• Focusing on our person in the picture
• Feet on the street with NileDutch around the world
• Shanghai shipyard and the NileDutch new builds
• Creating the NileDutch testimonials
• NileDutch news and events in your region
COPYWRITING
Christine Mes
main photography
Peter Goes
Larisa Thuije
PUBLISHED BY
Nile Dutch Africa Line B.V.
Communications
Westblaak 95
3012 KG Rotterdam
The Netherlands
Website
www.niledutch.com
E-mail
[email protected]
More information and/or editorial contributions
should be sent to the above email address.
All rights reserved.
Reproduction of this magazine in whole or in part
is prohibited without the prior written permission
of Nile Dutch Africa Line B.V.
© 2013 Nile Dutch Africa Line B.V.
www.niledutch.com
Personal
Our clients appreciate the passion and expertise shown by NileDutchers
around the world. It’s the reason why we’ve built up personal relationships
with so many of our clients, and it’s really shaped NileDutch.
Inge Benjamin, NileDutch Johannesburg, South Africa
Africa
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