KSI Catalog - Knowledge Solutions International

Transcription

2014
CATALOG
Web: www.ksicloud.com
Phone: 888-545-0010
Email: [email protected]
TABLE OF CONTENTS
3
Knowledge Solutions International
4
Delivery Options
5
Office 365
6
Microsoft Business Applications
7
Microsoft Office Training Courses
14
CompTIA Technical Training Courses
16
ITIL Training Courses
17
Cisco Technical Training Courses
22
VMware Technical Training Courses
24
Citrix Technical Training Courses
23
Microsoft Technical Training Courses
41
Red Hat Technical Training
43
Cognos Technical Training Courses
45
Oracle Technical Training Courses
46
Desktop Application Training
48
Registration & Cancellation Information
Phone: 888-545-0010
Knowledge Solutions International Inc. (KSI) is a global learning and development organization with access to over 450 locations in 70 countries around the world. KSI provides technology education services and cloud solutions to organizations in all geographical locations.
KSI’s services include the power of cloud productivity to businesses of all sizes, helping to
save time, money, and free up valuable resources. We specialize in providing Microsoft
email and collaborations solutions to our clients, by offering a cost effective solution and leveraging the power of the cloud.
KSI has become a global leader within the Microsoft community providing industry expertise
on Microsoft products and services as a corporate Certified Learning Solutions Partner. Our
CPLS status guarantees your organization will receive a quality experience from certified professionals that have validated their skills with vendor specific certifications. Ask about our
corporate 110% Quality Guarantee.
KSI is also a Microsoft Academic Service Partner (MASP), our organization has been recognized as a strategic partner in supporting the academic community and the Microsoft IT
Academy membership program. To help IT Academy members take full advantage of IT
Academy Program benefits, Microsoft has established the Microsoft Academy Service Partner Program. Microsoft Academy Service Partners are part of the Microsoft Partner Network
and we are Microsoft Authorized Education Resellers (AERs) who have demonstrated expertise in the Microsoft IT Academy Program and are prepared to help IT Academy members
better understand and use their member benefits.
We look forward to earning your business and exceeding your expectations!
Phone: 888-545-0010
DELIVERY OPTIONS
KSI’s delivery solutions can be tailored to meet your organization’s specific requirements. Our training can be delivered using four different modalities: Instructor-led training, Virtual training, Self-paced eLearning, and our Hybrid Instructor Led Learning that includes a combination of classroom and virtual students.
Classroom Rentals
Rent computer classrooms or equipment on a daily, weekly or monthly basis from our global locations. We make select sites available for
rentals. Our locations are excellent for classroom-based instruction, product demonstrations, sales presentations, seminars and events.
You can rent a Virtual Training Classroom.
Do you have to train a group of people located in multiple locations or do you have several trainees/attendees who are unable to travel to
your classroom? Or is your training room computers old and underpowered? Solve your problem by renting our virtual training lab! Our
virtual labs are powerful Pentium i5 computers with a minimum 8GB RAM. Our staff will load your image and provide the requirements for
a successful delivery. Your students remotely control the virtual lab computers from your classroom or their office, home or hotel. The
virtual lab computers are connected to the internet through redundant T-1 class connections. The virtual labs are also located in several
geographic areas. These features, combined with the outstanding reliability of Knowledge Solutions International, assure that your virtual
lab will be always available.
Facility/Classroom Highlights
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Classrooms sizes from 4 to 24 student seats (varies by location)
Instructor station (same setup as student machines)
Pentium i5 computers with min. 8 GB RAM
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Morning and afternoon snack and beverages available
On-site staff to welcome your instructor and students
Technical support
Standard hours of operation: 8:00am to 5:00pm, EST Mon-Fri
ADA Compliant
17" or 19" monitors (varies by location)
System for projecting instructor's PC screen
Optional Features (additional cost)
 Extended Technical Assistance
High-speed Internet access
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Erasable whiteboard
Extended Operating Hours
Catered Breakfast and Lunch
Virtual Training
Knowledge Solutions International provides a hands-on virtual lab environment to support the delivery of virtual or on-site training. Our
scalable data center provides pre-configured student images containing all of the software needed for class. By leveraging virtual labs,
students experience true hands-on training with no need for any local software. KSI instructors can remotely view student lab machines
and provide guidance and support. Virtual Instructor-Led Training is the most cost effective on-line learning experience. Virtual Training
blends the benefits of Instructor-Led training with the convenience of a virtual online classroom. This is the most effective approach to
hands-on training to a geographically diverse student population. Training is achieved via an easy-to-use web application. Classes include
lectures, demonstrations, and hands-on virtual labs taught by our highly-qualified and experienced certified instructors.
Virtual Training provides numerous benefits including:
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Increased flexibility in scheduling
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Cost savings – by eliminating all instructor and student travel
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No local software setup or installation required
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Browser based access, with minimal PC hardware/software requirements
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Communicate via VOIP or telephone bridge
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Collaborate and network with geographically dispersed colleagues and peers
Client-Onsite Training
KSI can provide hands-on, instructor-led training right in your organization’s own facility. We will coordinate the logistics of instructor
travel, scheduling, shipping and course materials, as well as full mobile computer lab setup. We can also accommodate remote attendee
participation via our remote hybrid model. KSI on-site training consists of lectures, demonstrations, and hands-on labs taught by our
highly-qualified, experienced, and certified instructors.
Phone: 888-545-0010
Microsoft Office 365 leverages the cloud to deliver enterpriselevel productivity solutions to businesses of all sizes. Office 365
includes Microsoft Office Professional Plus, Microsoft Exchange
Online, Microsoft Lync Online, and Microsoft SharePoint Online.
With Microsoft cloud services, your organization can lower cost
and deliver the right set of tools or the right users, all with the appropriate layers of security and compliance.
Contact Knowledge Solutions to set up a free trial account today!
Phone: 888-545-0010
MICROSOFT BUSINESS APPLICATIONS
PHONE: (888) 545-0010 WWW.KSICLOUD.COM
Microsoft Office Professional 2013 brings together top-of-the-line tools to
help you stay organized, connected, and competitive.
Phone: 888-545-0010
MICROSOFT OFFICE
Introduction to PC’s
1 Day
Windows 8
Microsoft Windows 8
1 Day
Level II
Level I
Upon successful completion of this course,
students will be able to:
Examine the parts that make up a personal
computer to familiarize yourself with the
basic components and individual functions
of each component, explore the Windows 8
operating system after logging on to it using
the personal computer, manage files and
folders using Windows Explorer to navigate
to folders and manage files, understand
application software, and use common tools
and applications that are part of the Windows 8 operating system such as the WordPad word processor, the Paint tool, the Calculator tool, among others. Customize the
Windows 8 desktop using the customizing
tools and shortcuts to personalize the desktop to suit your business requirements and
examine networking tools and features so
that you can browse for information using
the Internet.
Microsoft Windows 7
1 Day
Transition from Windows 8
This course is designed for students who
wish to switch from using a PC running on
the Microsoft Windows 7 operating system
to using a PC running on the Microsoft
Windows 8 operating system in a business
or work-related environment. Students will
gain a foundational understanding of how
to operate within the Windows 8
environment from your PC and be able to
take full advantage of the many sharing,
storing, and multi-platform benefits
inherent in the Windows 8 operating system
This course teaches the core functions and
features of Windows 8. Students will learn how
to navigate the Windows 8 interface, use the
Charms bar and search tools, install and use
apps, and use Internet Explorer 10. Then they
will learn to manage power options, browse
folders, configure user accounts, and use
system security tools. Finally, students will
learn to work with tiles and customize PC
settings.
Microsoft Windows 8
1 Day
Level II
This course teaches more advanced functions
of Windows 8. Students will learn how to use
the Control Panel, to manage folder and file
settings, monitor apps and system performance
with Task Manager, and update Windows. Next
they will learn to manage devices, printers, and
disks. Then they will learn to connect to
networks, share resources, and connect to
remote systems. Finally, students will learn to
recognize common security threats, secure
their systems and browser, and to use
troubleshooting and restore tools.
Word 2013
Level I
1 Day
Exam: 77-418
This ILT Series course covers the basic skills and
concepts students need to use Microsoft Word
2013 productively and efficiently. After an
introduction to Word's window components,
students will learn how to create and save
documents and how to navigate documents.
Then they will edit, copy and paste, and find
and replace text. They will also learn how to
enhance the appearance of a document by
using various formatting options. In addition,
they will create tables, adjust page layout, work
with graphics, and proof and print documents.
Word 2013
Phone: 888-545-0010
1 Day
Exam: 77-418
In this ILT series course, students will
further build on the skills acquired in the
Microsoft Word basic course. Students will
learn to use styles and outlines, and how to
format tables. Then they will insert
SmartArt diagrams, work with shapes, and
format text graphically. They will also learn
how to format a document by adding
sections, columns, and design elements
such as watermarks and themes. In
addition, they will use Track Changes and
prepare documents for sharing and
exporting. Finally, students will learn how to
Word 2013
Level III
1 Day
Exam: 77-418
This ILT Series course covers advanced skills
and concepts students need to use
Microsoft Word 2013 productively and
efficiently. Students will learn to add
interactive elements such as forms and
content from other applications, and to
save a file as a web page. Then they will
learn how to use document references such
as citations, indexes, and tables of contents.
Next, they will learn to work more
efficiently in Word by customizing the
ribbon, creating macros, using building
blocks, and inserting subdocuments. In
addition, students will learn to record and
copy macros, to create and modify VBA
modules, and to control Word objects in the
Visual Basic Environment. Finally, students
will learn the fundamentals of VBA
programming through creating control
structures, designing VBA forms, and
debugging programs.
MICROSOFT OFFICE
Access 2013
Level I
1 Day
Exam: 77-424
This ILT Series course covers the basic skills
and concepts students need to use
Microsoft Access 2013 productively and
efficiently. After an introduction to the
Access 2013 environment, students will
learn how to plan databases and create
tables. Then they will learn to organize
fields and records, and to work with data
entry rules. They will learn how to create
basic queries, and how to work with forms
and reports.
Access 2013
Level II
1 Day
Exam: 77-424
This ILT Series course provides students
with additional skills and concepts needed
to use Microsoft Access 2013 productively
and efficiently. They will learn to normalize
data, join tables while observing referential
integrity, query multiple tables, format
forms and reports, insert background
images and charts; and create specialized
objects such as lookup fields, subforms and
subreports, navigation forms, and
calculated fields.
Access 2013
Level III
1 Day
Exam: 77-424
students will be able to: Create complex
Access databases by structuring existing data,
with advanced queries, working with macros,
and performing database maintenance.
Outlook 2013
Level I
1 Day
Exam: 77-423
This course covers the basic functions and
features of Outlook 2013. Students will learn
how to read and send email messages using
several methods; they will learn how to
manage email messages and attachments,
configure message options, and use basic
search functions. Students will also learn to
manage contacts and contact groups, work
with tasks, and create appointments. Finally,
they will learn to send and respond to
meeting requests.
Outlook 2013
Level II
1 Day
Exam: 77-423
students will be able to: Customize the
Outlook Environment, calendar, and mail
messages and will also track, share, assign
and quickly locate Outlook items.
Outlook 2013
Level III
1 Day
Exam: 77-423
students will be able to: Personalize and
organize their email, manage Outlook data
files, share and link contacts, archive items,
create forms, and work offline and
remotely.
PowerPoint 2010
Level I
1 Day
Exam: 77-422
This ILT Series course covers the basic
functions and features of PowerPoint 2013.
After an introduction to PowerPoint’s
window components, students will open
and run a presentation and switch between
views. They’ll create a basic presentation
and add content; arrange, insert, and delete
slides; and apply templates and design
themes. Then, they’ll learn how to create
and edit shapes, insert and modify WordArt
objects and pictures, and work with tables,
charts, and diagrams. Finally, they’ll learn
how to proof a presentation, create speaker
notes, and present and share their
PowerPoint 2010
Level II
1 Day
Exam: 77-422
In this course students will learn more
about working with images, and how to
include media files, animation, and a photo
album in a presentation. Next, they’ll
explore advanced tools for working with
SmartArt, tables, and charts, and then learn
how to create action buttons and equations.
Students will also integrate other Microsoft
Office files, embed and link external
Phone: 888-545-0010
Visio Professional 2013
1 Day
Level I
This ILT Series course teaches the basic
functions and features of Visio Professional
2013. Students will learn how to use
stencils, scale and resize objects, draw basic
shapes and compound lines, and arrange
objects. They will also learn how to create
diagrams, work with text, apply formatting,
work with background pages, and set file
and print properties. Finally, students will
create network and brainstorming
diagrams, set shape properties, and create
reports.
1 Day
Level II
students will be able to: Create custom
elements and a custom template, represent
external data as a drawing, and share your
work with others.
Project 2013
1 Day
Level I
This ILT Series course teaches the basic
commands and features of Microsoft
Project 2013. Students will learn how to
create and modify task lists, establish a
project schedule, create calendars, assign
resources to tasks, track costs, and work
with different views and tables. Students
will also apply filters and groups, and sort
task and resource data. Finally, they will
learn how to resolve resource conflicts.
Project 2013
1 Day
Level I
Students will learn how to work with
templates, create baseline plans, monitor
and update projects, analyze project
statistics, handle delays and conflicts, create
reports, share resources, consolidate
projects, and customize Project. Students
will also learn how to communicate project
information by using Project Server 2013,
and how to integrate Project data with
MICROSOFT OFFICE
Publisher 2013
Level I
1 Day
NEW
Level II
In Publisher Level I students will learn how to
create publications using the Publisher Wizard,
Blank Presentation, and the Publication Design
features. Basic information will be covered
including working with text boxes, additional
pages, clip art, rulers, and tables
Publisher 2013
Level II
NEW
1 Day
Level 2 will take the use of blank publications in
greater detail. In addition, information and
practice will include a more depth use of
graphics, shapes, and text boxes.
Excel 2013
.5 Day
Transition from Excel 2010
students will be able to: Identify the
elements of the Microsoft Office Excel 2013
environment, organize data in Excel
worksheets, analyze Excel data by sorting,
filtering, and conditionally formatting it,
present Excel data using charts, illustrations
and PivotTables.
Excel 2010
Level I
Excel 2013
1 Day
Exam: 77-420
This ILT Series course will familiarize
students with spreadsheet terminology and
the fundamental concepts of Microsoft
Excel 2013, including identifying Excel
window components, navigating
worksheets, and downloading templates. In
addition, students will learn the basics of
entering and editing text, values, and
formulas, and how to save workbooks in the
native Excel format, as well as in other
formats. They will learn how to move and
copy data and formulas, how to determine
absolute and relative references, and how
to work with ranges, rows, and columns.
Students will also learn how to use simple
functions, and how to easily apply
formatting techniques to worksheet data.
They will create and modify charts, and
1 Day
Exam: 77-420
This ILT Series course will teach students how
to work with large worksheets in Microsoft
Excel 2013, and use multiple worksheets and
workbooks efficiently. It will introduce them
to more advanced formatting techniques,
such as applying special number formats,
using workbook styles and themes, adding
backgrounds, and mimicking watermarks. In
addition, students will learn how to create
outlines and subtotals, and how to create
and apply cell names. They will sort and filter
data, and create and format tables. They will
learn how to save workbooks as Web pages,
how to insert and edit hyperlinks, and how to
share workbooks via email. Students will
learn how to audit worksheets for errors,
how to protect worksheets, how to share and
merge workbooks, and track changes in a
workbook. Finally, students will customize
the Excel environment, and create and
modify custom templates.
Excel 2013
Level III
1 Day
Exam: 77-420
In this ILT Series course, students will work
with advanced functions and formulas, as well
as lookup functions such as VLOOKUP,
MATCH, and INDEX. In addition, students will
learn about data validation, and will use advanced data filtering. They will apply advanced
chart formatting options, and create more
complex charts. They will work with PivotTables and PivotCharts, export and import data,
and query external databases. Students will
learn about the analytical features of Excel,
such as Goal Seek, and how to create scenarios. Finally, they will run and record macros,
and explore VBA code.
Excel 2013
.5 Day
Pivot Tables
OneNote 2013
Level I
In this course students will create, edit,
organize, and enhance notes and also
integrate them with other applications
using Microsoft OneNote 2010.
Call Today For Free
Microsoft Class!
Delivery Options:

Classroom

Virtual

E-Learning

Onsite

Private

Customized
students will be able to: Use Word with other
programs, collaborate on documents, manage
document versions, add reference marks and
notes, simplify the use of long documents,
secure a document, and create forms.
Phone: 888-545-0010
1 Day
MICROSOFT OFFICE
1 Day
Windows 7
Examine the parts that make up a personal
computer to familiarize yourself with the
basic components and individual functions
of each component, explore the Windows 7
operating system after logging on to it using
the personal computer, manage files and
folders using Windows Explorer to navigate
to folders and manage files, understand
application software, and use common tools
and applications that are part of the Windows 7 operating system such as the WordPad word processor, the Paint tool, the Calculator tool, among others. Customize the
Windows 7 desktop using the customizing
tools and shortcuts to personalize the desktop to suit your business requirements and
examine networking tools and features so
that you can browse for information using
the Internet.
Microsoft Windows 7
1 Day
Word 2010
1 Day
Transition from XP
Level I
Explore the new and enhanced features on
the Windows 7 desktop, manage files and
folders, work with the new and improved
programs in Windows 7, secure the
computer using the enhanced and new
features in Windows 7.
Identify and work with basic Word 2010
tools and features, edit text in a Word
document, modify the appearance of text in
a Word document, insert special characters
and graphical objects, organize data in
tables, proof a Word document, control the
appearance of pages in a Word document,
Microsoft Windows 7
Exam: 77-881
1 Day
Level I
Word 2010
Level II
Log on to Windows 7, explore its interface,
and identify the different components
present in the interface, customize the
Windows 7 desktop, manage files and
folders, use the common tools and
programs available in Windows 7 and
Microsoft Windows 7
1 Day
Level II
Customize the Windows 7 environment,
configure user accounts, work with
applications in Windows 7, work with
devices, manage networks, secure your
system data, enhance system performance,
Phone: 888-545-0010
1 Day
Exam: 77-881
Manage lists, customize tables and charts,
customize the formatting of a document
using styles and themes, modify pictures in
a document, create customized graphic
elements, insert content using Quick Parts,
control text flow, use templates to
automate document creation, use the mail
merge function, use macros to automate
common tasks.
Word 2010
Level III
1 Day
Exam: 77-887
Use Word with other programs, collaborate
on documents, manage document versions,
add reference marks and notes, simplify the
use of long documents, secure a document,
MICROSOFT OFFICE
Excel 2010
.5 Day
Excel 2010
1 Day
.5 Day
Transition from Excel 2003
Level II
Identify the elements of the Microsoft
Office Excel 2010 environment, organize
data in Excel worksheets, analyze Excel data
by sorting, filtering, and conditionally
formatting it, present Excel data using
charts, illustrations and PivotTables.
Manage lists, customize tables and charts,
customize the formatting of a document
using styles and themes, modify pictures in
a document, create customized graphic
elements, insert content using Quick Parts,
control text flow, use templates to
automate document creation, use the mail
merge function, use macros to automate
common tasks.
Use Word with other programs, collaborate
on documents, manage document versions,
add reference marks and notes, simplify the
use of long documents, secure a document,
and create forms.
Excel 2010
1 Day
Use advanced formulas, organize worksheet
and table data using various techniques,
create and modify charts, analyze data
using PivotTables, Slicers, and Pivot Charts,
insert and modify graphic objects in a
worksheet, customize and enhance
workbooks and the Microsoft Office Excel
environment.
Exam: 77-882
Excel 2010
Excel 2010
Pivot Tables
1 Day
Call Today For Free
Enhance productivity and efficiency by
streamlining the workflow, collaborate with
other workbook users
Phone: 888-545-0010
Microsoft Class!
Delivery Options:

Classroom

Virtual

E-Learning

Onsite

Private

Customized
MICROSOFT OFFICE
Access 2010
2 Days
Outlook 2010
1 Day
Level I
1 Day
Level II
Create and modify new databases and their
various objects.
Customize the Outlook Environment,
calendar, and mail messages and will also
track, share, assign and quickly locate
Outlook items.
Create custom elements and a custom
template, represent external data as a
drawing, and share your work with others.
Access 2010
2 Days
Outlook 2010
Customize tables, queries, forms and
reports and share Access data with other
applications.
Access 2010
2 Days
Level III
Create complex Access databases by
structuring existing data, with advanced
queries, working with macros, and
performing database maintenance.
InfoPath 2010
1 Day
Microsoft Class!
Personalize and organize their email,
manage Outlook data files, share and link
contacts, archive items, create forms, and
work offline and remotely.
Delivery Options:
Level I
Create a presentation, format text and add
graphic objects to a presentation and
modify them. Students will also add tables
and charts.
PowerPoint 2010
Level II
Create and implement XML-based forms.
1 Day
Compose and send email, schedule
appointments, and meetings, manage
contact information, schedule tasks, and
create notes.

Classroom

Virtual

E-Learning

Onsite

Private

Customized
1 Day
Level I
Outlook 2010
Call Today For Free
PowerPoint 2010
1 Day
1 Day
Customize the PowerPoint interface and use
features to create dynamic and visually
appealing presentations, finalize a
presentation and secure it to authenticate
1 Day
Level I
Design and manage basic diagrams.
Workflow, and flowcharts.
Phone: 888-545-0010
MICROSOFT OFFICE
1 Day
Microsoft Windows 7
1 Day
Transition from XP
Familiar with the basic components of
personal computers, exploring Windows 7
interface , manage files and folders, use the
programs and tools available to customize
the desktop.
Explore the new and enhanced features on
the Windows 7 desktop, manage files and
folders, work with the new and improved
programs in Windows 7, secure the computer using the enhanced and new features in
Windows 7.
Microsoft Windows 7
1 Day
Level I
Log on to Windows 7, explore its interface,
and identify the different components present in the interface, customize the Windows 7 desktop, manage files and folders,
use the common tools and programs available in Windows 7 and browse the Internet.
Microsoft Windows 7
Call Today For Free
Microsoft Class!
Delivery Options:

Classroom

Virtual

E-Learning

Onsite

Private

Customized
1 Day
Level II
Customize the Windows 7 environment,
configure user accounts, work with
applications in Windows 7, work with
devices, manage networks, secure your
system data, enhance system performance,
and work with Internet Explorer 9.
Phone: 888-545-0010
CompTIA
CompTIA A+, 2009 Objectives
5 Days
Exam: 220-701
This ILT Series course provides
comprehensive training for students who
already have some existing knowledge of, and
support experience with, networked desktop
and notebook computers running any
Windows XP, Windows Vista, or Windows 7
operating system. This course will prepare
students, at an accelerated pace, for the two
exams that make up the A+ certification 2012
Edition: CompTIA A+ 220-801 and CompTIA
A+ 220-801. Students will gain the skills and
knowledge necessary to install, build,
maintain, and configure personal computers,
laptop computers, mobile devices, and
printers in a business setting. They will also
learn the principles and best practices of
SOHO networking, and of physical and data
security.
CompTIA Network +
5 Days
Exam: N10-004
The CompTIA Network+ certification is an
international, vendor-neutral certification that
proves a technician's competency in managing,
maintaining, troubleshooting, installing and
configuring basic network infrastructure.
CompTIA Linux +
5 Days
Exam: XKO-002
CompTIA's Linux+ covers skills and a
fundamental in the management of the Linux
systems, command line, user administration,
understands file permissions, software
configurations, and management of LinuxCompTIA Security +
CompTIA Server +
5 Days
CompTIA Healthcare IT Technician
3 Day
Exam: SKO-002
Exam: RFO-001
CompTIA Server+ certification validates the
knowledge of individuals with 18-24 months
of experience with Industry Standard Server
Architecture (ISSA) technology. Professionals
who want to certify their advanced technical
knowledge in areas such as RAID, SCSI,
multiple CPUs and the like, should consider
this certification. The Server+ certification
credential validates advanced-level technical
competency of server issues and technology,
including installation, configuration,
upgrading, maintenance, environment,
troubleshooting and disaster recovery.
The CompTIA Healthcare IT Technician will
provide students with the knowledge and
skills required to implement, deploy, and
support Health IT systems in various clinical
settings. Successful candidates will
understand regulatory requirements,
healthcare terminology/acronyms, and
possess a basic understanding of practice
workflow while adhering to code of conduct
CompTIA Project +
5 Days
Exam: PKO-002
Based on best practices of project
management, the exam incorporates
universal project management principles, and
includes important people skills such as
conflict resolution, negotiation,
communication, team building/leadership,
and setting and managing expectations.
CompTIA Strata Green IT
5 Days
CompTIA Cloud Essentials
2 Days
Exam: RFO-001
The CompTIA Healthcare IT Technician will
provide students with the knowledge and
skills required to implement, deploy, and
support Health IT systems in various clinical
settings. Successful candidates will
understand regulatory requirements,
healthcare terminology/acronyms, and
possess a basic understanding of practice
workflow while adhering to code of conduct
CompTIA RFID +
3 Days
Exam: FCR-CR1
Exam: RFO-001
The CompTIA Strata Green IT certificate is
designed to validate an IT professional's
experience, knowledge, and existing IT
credentials to incorporate emerging
technologies shaping the global green IT
industry today. Individuals will demonstrate
the skills to effectively implement and
measure green IT programs and
CompTIA Radio Frequency Identification
(RFID+) certification validates the knowledge
and skills to install, maintain, repair, and
troubleshoot RFID technology.
5 Days
Exam: CTO-101
CompTIA Convergence TP+ validates the
knowledge and skills in the area of
Communications Technologies (CT), where
datacomm, telephony/telecommunications,
video and broadcast multimedia technologies
combine into a single IP-based delivery
system.
5 Days
Exam: XKO-002
Security+ a Certification validates knowledge
of systems security, network infrastructure,
access control, assessments and audits,
cryptography and organizational security.
CompTIA Convergence Tech Prof+
Phone: 888-545-0010
CompTIA
EMC Proven Professional Associate
5 Day
CompTIA Strata IT Technology
5 Day
Exam: E20-001
Exam: FCO-U41
The EMC Proven Professional Associate Level
Certification validates associate-level
knowledge to describe storage networking
technologies, such as DAS, SAN, NAS, and
CAS. In addition, a candidate should be able
to describe the key business and technical
drivers for storage including business
continuity, storage infrastructure security and
management, and storage virtualization
technologies. The common themes in the
exam are technology requirements, physical
and logical elements, host-to-storage
interconnection, data protection, and
security.
Strata - IT Technology certificate will enable
the student to identify and explain PC
components, setup a basic PC workstation,
conduct basic software installation, identify
compatibility issues and recognize/prevent
basic security risks. The test also assesses the
candidate's knowledge in the areas of Green
IT and preventative maintenance of
computers.
CompTIA Strata - IT Technology also prepares
the student for higher level certifications such
as CompTIA A+, CompTIA Network+, and
CompTIA Security+, and professionals in
technology-related career roles.
Call Today For Local
Training Schedule
(888) 545-0010
[email protected]
www.ksicloud.com
CompTIA Certification Boot Camp
A+, Security +, Cloud Essentials
CompTIA Certification boot camp training will be focused on providing three industry
recognized vender natural certifications. The seven day boot camp will be focused on
earning A+ Certification which means that the individual possesses the knowledge and
skills, essential for installation, preventative maintenance, networking, security and
troubleshooting., as defined by experts from companies across the industry. The
CompTIA Cloud Essentials specialty certification demonstrates an individual knows what
cloud computing means from a business and technical perspective, as well as what is
involved in moving to and governing the cloud and securing the cloud with Security +
Certification.
Phone: 888-545-0010
ITIL Authorized Technical Training
ITIL V3 Foundations
3 Days
Exam: #EX0-101
Provides a comprehensive, consistent and
coherent set of best practices focused on the
management of IT service processes while
promoting a quality approach to achieving business
effectiveness and efficiency in the use of
information systems.
.ITIL V3 Planning, Protection
& Optimization
Exam: NA
5 Days
The course builds on the general principles
covered as part of the ITIL Foundation course. This
enables the organization to introduce Capacity
Management, Availability Management, ITSCM,
Information Security Management, Demand
Management and Risk Management processes as
an integral part of it overall business-focused
Services Framework.
ITIL V3 Service Manager Bridge
Certification Course
4 Days
ITIL V3 Capability: Release, Control
& Validation
Exam: #IT V3 RCV
5 Days
5 Days
The purpose of this class is to give students
knowledge on ITIL terminology, process structure,
roles, functions and activities in support of ITIL
Service Lifecycle approach. EXIN Accredited.
ITIL Service Lifecycle: Service Design
4 Days
Exam: NA
The course builds on the general principles covered
as part of the ITIL Foundation course. This enables
the organization to introduce Change
Management, Release and Deployment
Management, Service Validation and Testing,
Service Asset and Configuration Management,
Request Fulfillment, Service Evaluation and
Knowledge Management as integral parts of its
overall business-focused Services Framework. EXIN
Accredited.
ITIL Service Capability: Planning
Protection & Optimization (PP&O)
Exam: NA
ITIL V3 Lifecycle: Service Strategy
This class covers ITIL concepts and terminology,
strategic planning, execution and control within
a service-based business model, to enable an
understanding of the concepts, processes,
functions and activities involved in Service
Strategy.
ITIL V3 Lifecycle: Continual
Service Improvements (CSI)
4 Days
Exam: NA
This class covers the lifecycle aspects of
Continual Service Improvement. EXIN
Accredited.
4 Days
Exam: NA
This course addresses all of the new topics in ITIL
v3 and the main differences from earlier ITIL
versions. EXIN Accredited.
ITIL V3 Capability: Service Offerings
& Agreements
Exam: NA
5 Days
This course covers these processes: Service
Portfolio Management, Service Level
Management, Service Catalogue Management,
Demand Management, Supplier Management, and
Financial & Business Relationship Management.
EXIN Accredited.
ITIL V3 Service Capability: Operational 5 Days
Support & Analysis
Exam: #IT V3OSA
This course covers these processes: Service
Portfolio Management, Service Level
Management, Service Catalogue Management,
Demand Management, Supplier Management, and
Financial & Business Relationship Management.
EXIN Accredited.
Exam: NA
This course builds on general ITIL principles to
cover the management and control aspect of
Service Design. EXIN Accredited.
ITIL V3 Lifecycle: Service Operation
4 Days
Visit our web site at
www.ksicloud.com
Exam: NA
Students will receive an in-depth knowledge of the
Lifecycle Module Service Operation according to
ITIL v3, using interactive lessons and discussion.
EXIN Accredited.
ITIL V3 Lifecycle: Service Transition
4 Days
Exam: NA
This course looks at the concept for Service
Transition as a practice and at the interfaces
between Service Transition and the other stages of
the ITIL Service Lifecycle. EXIN Accredited.
Phone: 888-545-0010
If you are interested in a course or
version not listed, please contact
your Account Manager.
Cisco Authorized Technical Training
(CCNAX) Interconnecting Cisco Networking Devices:
Accelerated
Exam: #640-802
5 Days
(ROUTE) Implementing Cisco
IP Routing
Exam: #642-902
This “boot camp” will provide students with the skills and knowledge necessary to implement and support
a small to medium-sized switched and routed network. This extended-hours course retains all of the
content of ICND1 and ICND2, but merges the content into a single course.
Upon completing the CCNAX course, the student will have the same knowledge and skills as those
obtained by attending the Interconnecting Cisco Networking Devices Part 1 (ICND1) and Interconnecting
Cisco Networking Devices Part 2 (ICND2) courses
independently. These skills include those that are necessary to install, operate, and
troubleshoot a small to medium-sized network.
Prerequisites:


Internet Working Experience
Knowledge of TCP/IP

Experience Operating & Configuring a Cisco IOS device
CCNA
(ICND 1) Interconnecting
Cisco Devices– Part 1
Exam: #640-822
5 Days
Obtain the skills to install, operate and
troubleshoot a small branch office Enterprise
network, configure a switch, router and connecting
to a WAN and implementing network security.
(ICND 1) Interconnecting
Cisco Devices– Part 2
Exam: #640-816
5 Days
Obtain the skills to install, operate and
troubleshoot a small – medium branch office
Enterprise network, configure a switch, router and
connecting to a WAN and implementing network
security.
(IINS) Implementing Cisco
IOS Network Security v1.0
Exam: #640-553
(IIUC) Implementing Cisco
IOS Unified Communications
Exam: #640-460
5 Days
Students will be able to implement and configure
small to medium sized IP Telephony solutions. UC
products covered include the Cisco Unified
Communications Manager Express/Cisco Unity
Express and the UC500 Smart Business
Communications System.
(IUWNE) Implementing Cisco
5 Days
Unified Wireless Networking Essentials
Exam: #640-721
This course provide students with information and
practice activities to prepare them to help design,
install, configure, monitor and conduct basic
troubleshooting tasks of a Cisco WLAN in SMB and
Enterprise installations.
(IUC) Implementing Cisco NEW
5 Days
5 Days
Learn the necessity of a comprehensive security
policy, how it affects the posture of the network,
how to secure a small branch type office network
using Cisco IOS security features available through
web-based GUIs (Cisco Router and Security Device
Manager [SDM]) and the command-line interface
(CLI) on the Cisco routers and switches.
Unity Connection v8
Exam: #642-263
This course describes Cisco Unity Connection
installation, implementation, integration, and
networking, and presents Cisco Unity Connection
with the focused goal of providing engineers and
installers with the necessary skills to implement
Cisco Unity Connection in the current business
environment.
Phone: 888-545-0010
CCNP
5 Days
This course is designed to provide professionals of
medium to large network sites with information on
the use of advanced routing in implementing
scalability for Cisco routers that are connected to
LANs and WANs.
(SWITCH) Implementing Cisco
Switched Networks
Exam: #642-813
5 Days
This course is designed to help students prepare
to plan, configure, and verify the implementation
of complex enterprise switching solutions for
campus environments using the Cisco Enterprise
Campus Architecture.
(TSHOOT) Troubleshooting
& Maintaining Cisco IP Networks
Exam: #643-832
5 Days
The course will provide information about
troubleshooting and maintaining particular
technologies, as well as procedural and
organizational aspects of the troubleshooting and
maintenance process.
(TVOICE) Troubleshooting
Cisco Unified
Exam: #642-427
5 Days
This course provides students with the knowledge
and skills that are required to troubleshoot Cisco
Unified Communications systems and solutions in
enterprise, midmarket, and commercial
deployments in single-site and multi-site
environments.
www.ksicloud.com
CCNP VOICE
CCNP SECURITY
(CAPPS) Integrating Cisco
5 Days
Unified Communications Applications
Exam: #642-467
(ASA) Upgrade V8.3 Cisco
ASA Firewall 8.X to 8.3 Migration
Exam: NA
3 Days
(ACUCM) Administering Cisco
3 Days
Unified Communications Manager v8.0
Exam: NA
Students will learn the integration options of Cisco
Unified Presence, Cisco Unity Express, and Cisco
Unity Connection. It describes voice messaging
deployment scenarios, Cisco Unified Presence
features, and troubleshooting mechanisms as well
as Cisco Unified Presence and Cisco Unified
Personal Communicator integration options with
Cisco Unified Communications Manager.
This course provides network security engineers
with the knowledge and skills needed to perform a
migration from operating system 8.x to 8.3+ on the
Cisco ASA adaptive security appliance. Students
will learn the various stages of migration.
This course provides network security engineers
with the knowledge and skills needed to perform a
migration from operating system 8.x to 8.3+ on the
Cisco ASA adaptive security appliance. Students
will learn the various stages of migration.
(CIPT1) Implementing Cisco Unified
5 Days
Communications IP Telephony Part 1 v7.0/6.0
Exam: #642-446
Students will configure Cisco Unified
Communications Manager and switches,
implement media Gateway Control Protocol
(MGCP) gateways, and build dial plans to place onnet and off-net phone calls.
(CIPT2) Implementing Cisco Unified
5 Days
Communications IP Telephony Part 2 v7.0/6.0
Exam: #642-446
Students will apply a dial plan for a multi-site
environment, configure serviceability for remote
sites during WAN failure, and implement solutions
to reduce bandwidth requirements in the IP WAN.
(CVOICE) Cisco Voice Over IP v6.0
5 Days
Exam: #642-446
This course provides an understanding of
converged voice and data networks and also the
challenges faced by the various network
technologies. Students will also learn to integrate
gateways and gatekeepers into an
enterprise VOIP network.
(QOS) Implementing Cisco Quality
Of Service v2.3
Exam: NA
5 Days
This course provides students with in-depth
knowledge of quality of service (QoS)
requirements, best effort, Integrated Services
(IntServ) and Differentiated Services (DiffServ), and
the implementation of QoS on Cisco IOS
platforms. Learn the theory of QoS, design issues,
and configuration of various QoS mechanisms.
(ASA) Upgrade V8.3 Cisco
ASA 8.X to 8.3 Migration
Exam: NA
ADDITIONAL COURSES
2 Days
This course will take students through all of the
various stages of migration; including hardware
requirements & upgrades, overview of major
changes, NAT migration, NAT exemption
migration, Network & Service object migration.
(FIREWALL) Deploying Cisco
ASA Firewalls Solutions v1.0
Exam: #642-617
www.ksicloud.com
5 Days
Students will obtain the knowledge and skills
needed to implement and maintain Cisco ASA
adaptive security appliance-based perimeter
solutions.
(IPS) Implementing Cisco Intrusion
Prevention System
Exam: #642-533
5 Days
Students will obtain the knowledge and skills that
are needed to deploy Cisco Intrusion Prevention
System (IPS)-based security solutions.
(SECURE) Securing Cisco Routers
& Switches
Exam: #642-504
5 Days
and skills they need to secure Cisco IOS Software
router- and switch-based networks, and provide
security services that are based on Cisco IOS
Software.
(VPN) Deploying Cisco ASA VPN
Solutions v1.0
Exam: #642-647
5 Days
Students will learn to choose, configure, and
troubleshoot the majority of Cisco ASA adaptive
security appliance remote access and site-to-site
VPN features to reduce risk to IT infrastructure and
its applications.
Phone: 888-545-0010
ADDITIONAL COURSES Cont.
(ACEAP) Cisco Application Control
Engine Appliance v1.0
Exam: NA
4 Days
You will learn how to deploy and configure the
Cisco Catalyst 4710 Application Control Engine
(ACE) Appliance.
(ACUCM W/AUC) Administering Cisco 5 Days
Unified Communications Manager v7.0
Exam: NA
Students will learn basic concepts of IP telephony
and manager concepts such as clustering, route
plans, digit manipulation, call admission control,
survivability and media resource.
(AUC) Administering Cisco
Unity Connection v8.0
Exam: NA
5 Days
Unified Contact Center Enterprise Software v8.0
Exam: NA
This course will give you an understanding of the
Cisco Unified CCE v8.0 system, the Intelligent
Contact Management (ICM) routing application,
and Cisco Outbound Option. You will accomplish
this by configuring the Cisco Unified CCE v8.0
software, use the ICM routing software to route
calls from Cisco Unified IP IVR and from Cisco
Unified Communications Manager. Additionally,
you will use various ICM utilities to aid you in
locating configuration errors and you will configure
the Cisco Outbound Option.
(AUM) Administering Unified
Messaging v5.0
Exam: #642-104
5 Days
The course presents Cisco Unity Connection with
the focused goal of providing the administrators
with the necessary skills to perform their day-today job functions using the Cisco Unity Connection
version 8.x system.
(CANAC) Implementing Cisco NAC
Appliance
Exam: #642-591
3 Days
The Implementing Cisco NAC Appliance (CANAC)
v2.1 course will provide learners with the skills and
knowledge to be able to implement the Cisco NAC
Appliance solution as a part of a Cisco SDN security
strategy.
2 Days
The course presents Cisco Unity Connection with
the focused goal of providing the administrators
with the necessary skills to perform their day-today job functions using the Cisco Unity Connection
version 8.x system.
(AUCCE) Administering Cisco
(BGP) Configuring BGP on
Cisco Routers
Exam: #642-691
2 Days
Students will how to perform system setup and
customization; add, delete, and modify
subscribers; and monitor and maintain the Cisco
Unity system.
(CUWN) Cisco Unified Wireless
Network
Exam: NA
4 Days
Students will learn to design, install, configure, and
maintain a wireless network both as an add-on to
an existing wireless LAN and as a new Cisco Unified
Wireless Network solution.
(CVPI) Cisco Unified Customer Voice
Portal Implementation v7.0
Exam: NA
5 Days
This course covers the tasks necessary for the
operation, administration, maintenance and
provisioning (Ops Console) of Unified CVP as it is
installed in a comprehensive Intelligent Contact
manager Enterprise (ICME) environment.
(CWAAS) Cisco Wide-Area
Application Services
Exam: #642-655
5 Days
Students learn how to design and deploy a solution
using Cisco WAAS that improves application
performance over the WAN while enabling
infrastructure consolidation; understand Cisco
WAAS optimization technology, design
considerations, network integration, and system
troubleshooting aspects.
Phone: 888-545-0010
(CWLMS) Implementing CiscoWorks
LMS v4.0
Exam: NA
5 Days
You will learn how to use the CiscoWorks LAN
Management Solution (LMS) 4.0 to manage their
network. Learn the correct tools within CiscoWorks
to document the network inventory, manage
device configurations, control software updates,
monitor performance, troubleshoot faults, and
simplify the deployment of new Cisco
technologies.
(DCNI2) Implementing Cisco Data
Center Network Infrastructure
Exam: #642-456
5 Days
Students will learn to deploy, configure and
troubleshoot data center networks using the Cisco
Nexus Platform Family including the Cisco Nexus
7000, 5000, and 2000.
(DCUI) Data Center Unified Computing 5 Days
Implementation 3.0
Exam: NA
Students will learn how to configure and manage
Cisco UCS servers with consolidated I/O
networking for LAN and SAN connectivity and learn
how to virtualize server properties to enable
simple and rapid mobility of server images
between physical servers.
(DCUCD) Data Center Unified
Computing Design v4.0
Exam: #642-982
5 Days
This course enables engineers to choose and
design scalable, reliable, and intelligent data
center unified computing and virtualization
solutions.
(DCUCSI) Data Center Unified
Computing Server Integration v4.6
Exam: NA
5 Days
This course guides learners through rack
installation and the provisioning of server
hardware, operating systems or hypervisors, and
applications. Significant content is devoted to
management, maintenance, and troubleshooting.
This course articulates Cisco data-center
virtualization solutions and explains how
to execute a virtualization solution that is based on
a detailed implementation plan.
(DCUFI) Implementing Cisco Data
Center Unified Fabric v4.0
Exam: #642-992
5 Days
The course covers the key components and
procedures needed to install, configure, manage,
and troubleshoot the Cisco Nexus 7000 and 5000
in the network and SAN environment.
(IASNS) Implementing Cisco Advanced 5 Days
Storage Networking Solutions v4.2
Exam: #642-359
This course enables engineers to choose and
design scalable, reliable, and intelligent data
center unified computing and virtualization
solutions.
(ICMBC) Intelligent Content Manager
Boot Camp
Exam: NA
5 Days
Students will attend an accelerated class
combining the complete Cisco classes for Cisco
Intelligent Contact Management Product Training
Part 1 (ICMPT1), and Cisco Intelligent Contact
Management Product Training
Part 2 (ICMPT2). Part 1 includes an overview of the
ICM, configuration, basic scripting, WebView
reporting, as well as Pre-Routing, Post-Routing,
and Translation Routing. Part 2 provides the
knowledge and experience necessary to install, set
-up, support and troubleshoot the Cisco ICM
system.
(ICOMM) Introducing Cisco Voice
5 Days
& Unified Communications Administration v8.0
Exam: #640-461
This course introduces the architecture,
components, functionalities, and features of Cisco
Unified Communications solutions and describes
how daily job tasks, such as system monitoring,
moves, adds, and changes are performed on Cisco
Unified Communications Manager, Cisco Unified
Communications Manager Express, Cisco Unity
Connection, and Cisco Unified Presence.
(ICSNS) Implementing Cisco Storage 5 Days
Networking Solutions v4.2
Exam: #642-359
Using NX-OS v5.0.4, this course provides learners
the skills in implementing and troubleshooting
Cisco storage networks. Topics include installing
and bringing up the switch, configuring virtual
SANs (VSANs), domains,
interfaces, and zones, implementing port channels
and configuring management security.
(IP6FD) IPV6 Fundamentals
& Deployment
Exam: NA
5 Days
This course provides the knowledge and skills
needed to design, install, configure, and maintain a
Cisco IPS sensor for small, medium, and enterprise
networks. The course also describes the
procedures for managing intrusion prevention
system (IPS) alarms.
(IPS) Implementing Cisco Intrusion
Prevention System v.7
Exam: #642-627
5 Days
needed to design, install, configure, and maintain a
Cisco IPS sensor for small, medium, and enterprise
networks. The course also describes the
procedures for managing intrusion prevention
system (IPS) alarms.
(MARS) Cisco Mars
4 Days
Exam: #642-691
Students will learn how to readily and accurately
identify, manage, and eliminate network attacks
and maintain network security compliance.
(MPLS) Implementing Cisco MPLS
V2.3
Exam: #642-611
5 Days
The focus of this course is on MPLS technology
issues as they apply to service providers and on
how to configure new features and functions in an
existing routed environment.
(SSECMGT) Managing Enterprise
5 Days
Security with Cisco Security Manager v4.0
Exam: NA
Students will learn network security engineers with
the knowledge and skills that are needed to
configure and deploy Cisco Security Manager. The
course also provides an overview of network
security technologies, and includes case studies
that are useful for deployment scenarios.
(UCCE/ICM W/CVP) Unified Contact
5 Days
Center Enterprise /Intelligent Content
Manager Administration
Exam: NA
Students will learn network security engineers with
the knowledge and skills that are needed to
configure and deploy Cisco Security Manager. The
course also provides an overview of network
security technologies, and includes case studies
that are useful for deployment scenarios.
Phone: 888-545-0010
(UCCE/ICM W/IPIVR) Unified Contact 5 Days
Center Enterprise/Intelligent Content
Manager Administration
Exam: NA
Students will start at the ground level
implementing, configuring, scripting and
troubleshooting a single site UCCE environment
with IP IVR as the VRU routing client. Differing
UCCE deployment models are discussed and
critiqued. Some topics covered are Ingress
Gateway implementation & configuration,
Communications Manager implementation &
configuration for UCCE, IP IVR implementation,
configuration & scripting for UCCE, ICM & CTI
Implementation & configuration for UCCE
including scripting/skills, agents/queuing and
reporting.
(UCCXA) Unified Contact Center
Express Advanced
Exam: NA
5 Days
Building on the knowledge base and scripting
experience learned in CRSD/UCCXD classes, the
student will explore more advanced techniques in
scripting and overall CRS functionality.
(UCCXD) Deploying Unified Contact
Center Express v4.3
Exam: #642-164
5 Days
This course provides the student with hands-on
experience and knowledge of tasks typically
performed for a Contact Center Unified Contact
Center Express v7.0 and Unified IP IVR v7.0
deployment. This includes the deployment of
Unified Contact Center Express and Unified IP IVR
(Unified CCX and Unified IP IVR) as contact center
solutions. Tasks include planning, installation,
configuration tasks, troubleshooting and creating
Cisco scripts.
(UC-UCS) Installing Cisco UC on UCS
In a Virtualized Environment
5 Days
Students will learn about the changing Data Center
server environment, where the Cisco UCS system
fits into this environment, and LAN and storage
(SAN) considerations. An overview of the UCS
products will be provided, with emphasis on the
advantages the UCS Manager brings to server
provisioning. Server provisioning, through the use
of easy-to-configure Service Profiles, will also be
covered in detail, along with an overview of
VMware concepts and products. The Nexus 1000V
Switch will also be discussed.
(DCUFI) Implementing Cisco Data
Center Unified Fabric v4.0
Exam: #642-992
5 Days
Students will obtain the knowledge and hands
-on experience to prepare them to configure
Cisco TrustSec solutions based on Cisco
Identity Services module, Cisco Catalyst
switches, and Cisco Wireless LAN Controllers.
.
Get
Certified
Phone: 888-545-0010
VMware Authorized Technical Training
VMware has revolutionized the IT industry with its cutting-edge technology, offering many
benefits from a VMware implementation. One the primary benefits is the reduction of
overall cost and maintenance of complex IT systems. As a VMware Authorized Training
Center, New Horizons offers students the knowledge and skills needed to take advantage
of these benefits from the latest VMware virtualization computing software. Students
receive the most up-to-date and comprehensive VMware authorized training courses
possible, taught by certified instructors. For information about VMware Learning Credits,
please contact your local Account Manager.
NEW
Authorized Training
VMWARE View 5.0
Install, Configure, & Manage
4 Days
VMWARE View 5.0
Fast Track
5 Days
The student will build their skills in the
VMware View suite of products: VMware
View Manager, View Composer, and VMware
ThinApp™. This course is based on the View
5.0 and ThinApp 4.6 releases.
Students will learn to install, configure, and
manage VMware vSphere® 5, gaining
advanced tasks and skills for configuring a
highly available and scalable virtual
infrastructure. Included is a prepaid voucher
for the VMware Certified Professional 5
exam.
VMWARE VSPHERE 4.1
VMWARE VSPHERE 5
™
®
5 Days
5 Days
This course explores installation,
configuration, and management of VMware
vSphere™, which consists of
ESX/ESXi and vCenter Server. The course is
based on ESX/ESXi 4.1 and vCenter Server 4.1.
vSphere®, which consists of
VMware ESXi™ and VMware vCenter Server™.
The course is based on ESXi 5.0 and vCenter
Server 5.0.
VMWARE VSPHERE 4.1
Automation Fast Track
VMWARE VSPHERE 5
What’s New?
5 Days
vSphere using the VMware
vSphere Client and VMware vSphere
PowerCLI. vSphere PowerCLI automation can
reduce your IT costs while improving
efficiency, availability and flexibility.
2 Days
This course explores features in VMware
vCenter Server 5.0 & VMware ESXi 5.0. Topics
include VMware vSphere 5 installation and
how to upgrade from
vSphere 4.x to vSphere 5.0. vSphere 5.0 is the
first version of vSphere to include only the
ESXi hypervisor.
Phone: 888-545-0010
VMware Authorized Technical Training
VMWARE VSPHERE 4
With VMWARE ESX 4
& VCENTER 4
5 Days
This course provides a detailed overview and
examination of the VMware vSphere 7 cloud
computing suite developed and sold by
VMware, Inc. This class includes instructor
lectures, hands-on lab exercises,
and educational resources associated with
VMware vSphere ESXi / ESX 4, vCenter Server
4, vStorage, vNetwork2, and other related
VMware vSphere 4 enterprise virtualization
technologies.
VMWARE Advanced Security
(888) 545-0010
5 Days
This course focuses on where the vulnerabilities
lie and how to reduce the attack surfaces in a
virtualized environment. It goes beyond the
typical security protocols administrators use to
secure their current environments
and dives much deeper into the actual workings
and shortcomings of the VMware environment.
VMWARE View 4 Prep Basic Training
Call Today For Local
Training Schedule
[email protected]
5 Days
Students will learn the basic virtualization
concepts and skills necessary to implement
and manage a virtual desktop infrastructure
using VMware’s VDI
products. Students will learn how VMware
View works in conjunction with VMware’s
vSphere 4 server infrastructure.
www.ksicloud.com
VMWARE View 4 Ultimate Boot Camp 3
Days
Students will learn to build their skills in this
hands-on training course that delves deeply
into the VMware View 4 product suite.
VMWARE VSPHERE 4
Advanced Administration
4 Days
This course covers the advanced topics of
installation through scripting and third party
tools. Students will learn how to perform
advanced ESX and vCenter administration
focusing on the command line tools from
VMware such as the vCLI, PowerCLI and the
vMA; and third party tools such as PowerCLI,
scripting, and PowerGUI. They will learn how
to perform the repetitive tasks of setting up
networking and storage using the command
line and scripting to simplify those tasks.
Phone: 888-545-0010
Citrix Authorized Technical Training
(1308AI) Citrix Access Gateway
Advanced Edition : Administration
Exam: #308
2 Days
System administrators familiar with networking
components will learn to install, configure and
administer this Citrix product in this course.
(CAG-200-1) Implementing
2 Days
Citrix Access Gateway 9.0 Enterprise Edition
Exam: #A13
This class, intended for IT professionals, system
architects and system engineers, will learn to
successfully deploy and manage Access Gateway
9.0, using hands-on labs and real-world
experience.
(CES-200-1) Implementing
Citrix EdgeSight 5.0
Exam: NA
2 Days
This course will show students how to use
Citrix EdgeSight 5.0 to monitor their IT
environments. This will include how to plan,
install, configure and manage an
EdgeSight server and agent.
(CES-200-1) Implementing the Citrix
Desktop Delivery Infrastructure
Exam: NA
5 Days
Learners gain the skills necessary to install,
configure, and manage Citrix XenServer 5.0,
Citrix Provisioning Server 5.0 and Citrix
XenDesktop 3 and 4.
(CNS-203-1) Basic Administration
For Citrix NetScaler 9.2
Exam: #A21
5 Days
This class, for system administrators and
network operations personnel, covers the
initial configuration and administration of
Citrix NetScaler 9.2. Students will learn
such NetScaler features such as load
balancing, SSL offload, rate limiting and
AppExpert templates.
(CNS-300-2) Advanced Administration 5 Days
For Citrix NetScaler 9.0 Platinum Edition
Exam: NA
(CVA-400-1) Engineering a Citrix
Virtualization Solution
Exam: #A15
This course teaches students to manage, configure
and monitor advanced features of Citrix NetScaler
9.0 Platinum Edition. It is intended for system
administrators and network operations personnel,
and will include interactive discussion and handson labs.
This class, intended for IT professionals, teaches
Citrix engineers how to plan for and perform the
tasks necessary to integrate the component
technologies that make up a Citrix virtualization
solution in a Windows Server 2008 environment.
(CPV-200-1) Implementing
Citrix Provisioning Server 5.0
Exam: NA
2 Days
This course provides students with the skills
needed to install, configure and administer Citrix
Provisioning Server 5.0 farms. Topics covered in
this course include designing a farm; creating,
assigning and administering
vDisks; managing target devices and other farm
components; and configuring high availability.
(CTX-1264CI) Citrix XenApp 5
For Windows Server 2003: Support
Exam: NA
3 Days
This class is intended for IT professionals and
will teach them to monitor, maintain and
troubleshoot network environments running
Citrix XenApp 5 for Windows
Server 2003 software.
(CVA-500-1) Architecting a Citrix
Virtualization Solution
Exam: NA
5 Days
This course teaches Citrix architects how to
analyze and design a comprehensive Citrix
virtualization solution. Based on the Citrix
Consulting Services Methodology, the course
will provide students with the
key considerations for managing the project,
assessing environment readiness and risks
and designing the appropriate solution
according to Citrix best practices.
Phone: 888-545-0010
5 Days
(CXA-201-2) Implementing
5 Days
Citrix XenApp for Windows Server 2008
Exam: #A15
This course provides students with the foundation
necessary to effectively deploy and administer
Citrix XenApp and its components, including Web
Interface, Application Streaming, Load Manager,
Installation Manager, and Secure Gateway.
Learners will receive hands-on training for
installing Citrix XenApp and the associated Plug-ins
and for using the various administrative consoles
to configure published resources, policies,
individual server and server farm settings, load
evaluators, printers, streaming
applications and much more.
(CXA-204-1) Basic Administration
For Citrix XwnApp 6
Exam: NA
5 Days
This class will show IT administrators how to
effectively centralize and manage applications in
the data center and instantly deliver them as a
service to users anywhere.
(CXA-204-2) Basic Administration
For Citrix XwnApp 6
Exam: A18
5 Days
This course provides the foundation necessary for
administrators to effectively centralize and
manage applications in the datacenter and
instantly deliver them as a service to users
anywhere.
Citrix Authorized Technical Training
(CXA-206-A) Citrix XenApp 6.5
Administration
Exam: NA
5 Days
NEW
(CXS-202-1) Citrix XenServer 5.6
Administration
Exam: #A24
5 Days
t
Learn to manage applications in the datacenter
and instantly deliver them as a service to users
anywhere. Learners will receive training for installing and
configuring Citrix XenApp 6.5 for Windows Server 2008 R2,
Citrix Receiver and plug-ins, as well as for using
administrative consoles and tools to configure resources,
policies, server and farm settings, printers, virtualized
applications and more.
In this course students will learn skills necessary to
configure and administer XenServer 5.6,
XenCenter, and Provisioning Services 5.6.
(CXA-300-1) Advanced Administration 5 Days
For Citrix XenApp 5.0 for Windows Server 2008
Exam: NA
Students will learn skills necessary to configure and
administer XenServer 5.6, XenCenter, and
Provisioning Services 5.6. and gain hands-on
experience in configuring and managing a
XenServer virtualization server, creating Windows
and Linux virtual machines, using XenMotion and
automatic virtual machine placement and more.
This course provides learners with the skills
necessary to monitor, maintain and troubleshoot
network environments running XenApp for
Windows Server 2008 software. Learners are
introduced to the tools used to monitor the
XenApp farm, record farm activity and generate
reports.
(CXA-300-1) Citrix XenApp 6.5
Advanced Administration
Exam: NA
(CXS-202-2) Citrix XenServer 5.6
Administration
Exam: #A24
5 Days
NEW
Being another
5 Days
face in the
NEW
Learn to monitor, maintain, optimize and
troubleshoot Citrix XenApp 6.5 environments
running on Windows Server 2008 R2 software.
Learn the tools used to monitor the XenApp farm,
record farm activity and generate reports,
maintain data and server integrity and
to scale, optimize and troubleshoot the XenApp
farm.
(CXA-200-1W) Implementing Citrix
XenServer Enterprise Edition 5.0
Exam: #A09
2 Days
Students will gain experience installing and
configuring a virtualization server and connecting
to the server with XenCenter; creating virtual
machines and managing virtual machine life-cycle
operations; and creating a XenServer resource pool
and connecting to remote storage. In addition,
students will explore XenMotion and automatic
virtual machine placement.
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IT CROWD
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Train to achieve
nationally recognized
certifications
Phone: 888-545-0010
.com
Microsoft Authorized Technical Training
IT PROFESSIONAL
WINDOWS 7
WINDOWS 8
(20867) Configuring Windows 8
Exam: #70-687
3 Days
(6292) Installing & Configuring
Windows 7 Client
Exam: NA
3 Days
This course is intended for IT professionals who
are interested in expanding their knowledge base
and technical skills about Windows 7 Client. In this
course, students learn how to install, upgrade,
and migrate to Windows 7 client. Students then
configure Windows 7 client for network
connectivity, security, maintenance, and mobile
computing.
This course is intended for IT professionals who
configure or support Windows 8 computers,
devices, users and associated network and
security resources. The networks with which
these professionals typically work are configured
as a single domain-based or peer-to-peer
environment with access to the Internet and
cloud services. The IT professional could be a
consultant, full-time desktop support technician,
or an IT generalist who administers Windows 8based computers and devices as a portion of their
broader technical responsibilities.
(6293) Troubleshooting & Supporting 3 Days
Windows 7 in the Enterprise
Exam: #70-685
(20688) Managing & Maintaining
Windows 8
Exam: #70-688
Learn to support the Windows 7 operating system
and solve technical troubleshooting problems in a
Windows 7 and Windows Server 2008 R2
networking environment.
3 Days
Candidates for this exam are IT professionals who
configure or support Windows 8 computers,
devices, users and associated network and
security resources. The networks with which
these professionals typically work are configured
as a domain-based or peer-to-peer environment
with access to the Internet and cloud services.
(6294) Planning & Managing
Windows 7 Desktop Deployments &
Environments
Exam: #70-680
5 Days
This course will teach students how to plan and
deploy Windows 7 desktops in large
organizations. They will also learn how to design,
configure, and manage the Windows 7 client
environment.
(50322) Configuring & Administering 5 Days
Windows 7
Exam: #70-680
This course, intended for experienced IT
professionals, shows students how to configure
and administer Microsoft Windows 7 as a standalone installation or in a corporate environment
as a part of a Windows Active Directory domain.
(50331) Windows 7 Enterprise
Desktop Support Technician
Exam: NA
5 Days
and skills needed to isolate, document and
resolve problems on a Windows 7 desktop or
laptop computer.
Phone: 888-545-0010
WINDOWS SERVER 2012
(20410A) Installing and Configuring
Windows Server 2012
Exam: #70-410
5 Days
This course is intended for IT Professionals who
have good Windows operating system knowledge
and experience and who want to acquire the skills
and knowledge necessary to implement core
infrastructure services in an existing Windows
Server 2012 environment.
(20411A) Administering
Windows Server 2012
Exam: #70-411
3 Days
This course is intended for Information
Technology (IT) Professionals with hands-on
experience working in a Windows Server 2008 or
Windows Server 2012 environment, who want to
acquire the skills and knowledge necessary to
manage and maintain the core infrastructure
required for a Windows Server 2012 environment.
(20412A) Configuring Advanced
Windows Server 2012 Services
Exam: #70-412
5 Days
This course is intended for IT professionals with
hands-on experience implementing, managing,
and maintaining a Windows Server 2012
infrastructure in an existing enterprise
environment, who wish to acquire the skills and
knowledge necessary to carry out advanced
management and provisioning of services within
the Windows Server 2012 environment. Students
are typically be experienced system
administrators and should have approximately
two years of hands-on experience working in a
Windows Server 2008 or Windows Server 2012
environment.
(20412A) Configuring Advanced
Windows Server 2012 Services
Exam: #70-412
5 Days
Coming Soon
Course 20415: Implementing a
Desktop Infrastructure
Course 20416: Implementing
Desktop Application
Environments
(6416) Updating Your Network
Infrastructure & Active Directory
Exam: #70-649
5 Days
and skills to work with Network Infrastructure and
Active Directory technologies in Windows Server
2008. It is intended for individuals who already
have experience with Network Infrastructure and
2000 or Windows Server 2003 to upgrade their
skills to Windows Server 2008.
(6417) Updating Your Application
3 Days
Platform Technology Skills to Windows Server 2008
Exam: #70-649
This course is intended for IT professionals with
hands-on experience implementing, managing,
and maintaining a Windows Server 2012
infrastructure in an existing enterprise
environment, who wish to acquire the skills and
knowledge necessary to carry out advanced
management and provisioning of services within
the Windows Server 2012 environment. Students
administrators and should have approximately
two years of hands-on experience working in a
Windows Server 2008 or Windows Server 2012
environment.
WINDOWS SERVER 2008
and skills to work with Network Infrastructure and
2008. It is intended for individuals who already
have experience with Network Infrastructure and
2000 or Windows Server 2003 to upgrade their
skills to Windows Server 2008.
Phone: 888-545-0010
(6422) Implementing & Managing
Windows Server 2008 HYPER-V
Exam: NA
3 Days
(6428) Configuring & Troubleshooting 2 Days
Windows Server 2008 Terminal Services
Exam: #70-643
(6433) Planning & Implementing
Windows Server 2008
Exam: #70-646
This course teaches students how to implement
and manage Windows Server 2008 Hyper-V. It
also teaches students how to manage Hyper-V
with Solution Center Virtual Machine Manager
(SCVMM) and with PowerShell.
Students will learn to configure, manage, monitor,
and troubleshoot a Terminal Services (TS)
environment. Focus is on configuring of TS core
functionality, TS licensing, TS Gateway, and TS
Web Access.
Windows Server 2008 Clustering
Exam: NA
(6429) Configuring & Managing 3 Days
Windows Media Services for Windows Server 2008
Exam: #70-643
Students will learn to plan and implement a
Windows Server 2008 and Windows Server 2008
R2 environment. It incorporates both the planning
of the server infrastructure and key aspects of the
implementation, management and maintenance
of Active Directory and Network Infrastructure.
3 Days
This course introduces Windows Server 2008
clustering and provides students with the
knowledge and skills to implement, maintain, and
troubleshoot clusters.
Windows Server 2008 Active Directory
Domain Services
Exam: #70-640
This course provides the knowledge and skills to
configure Active Directory Domain Services in a
distributed environment, implement Group
Policies, perform backup and restore, monitor and
troubleshoot Active Directory related issues.
(6426) Configuring Identity
3 Days
& Troubleshooting & Access Solutions
With Windows Server 2008 Active Directory
Exam: #70-640
that IT professionals need to configure
identity and access solutions with Windows
Server 2008 Active Directory.
and skills to configure and manage Windows
Media Services. Students will learn how to
configure Live Streaming solutions, configure OnDemand Streaming solutions, configure service
roles, configure logging and plug-ins, configure
Advanced Streaming solutions 7.0, and configure
Windows Media Services availability solutions.
(6430) Planning for Windows Server
2008 Servers
Exam: NA
3 Days
This course is aimed at server administrators and
is not a “how-to” course; therefore, it has a
significant number of planning exercises with less
focus on hands-on exercises than some courses.
Windows Servers 2008 Network
Infrastructure Servers
Exam: NA
2 Days
and skills to manage and maintain Windows
Server 2008 network infrastructure servers.
Internet Information Services
In Windows Server 2008
Exam: #70-643
2 Days
Windows Servers 2008 Active Directory
Servers
Exam: NA
that IT professionals need to configure
identity and access solutions with Windows
Server 2008 Active Directory.
and skills to manage and maintain Windows
Server 2008 Active Directory servers. The course
focuses on the Active Directory server life cycle.
Phone: 888-545-0010
5 Days
(6434) Automating Windows Server 3 Days
2008 Administration with Microsoft Windows
PowerShell
Exam: NA
and skills to utilize Windows PowerShell for
administering and automating administration of
Windows Server 2008.
(6435) Designing a Windows Server
2008 Network Infrastructure
Exam: NA
5 Days
This course will provide students with an
understanding of how to design a Windows Server
2008 Network Infrastructure that meets business
and technical requirements for network services.
(6436) Designing a Windows Server 5 Days
2008 Active Directory Infrastructure &
Services
Exam: NA
This course will provide students with an
understanding of how to design a Windows Server
2008 Network Infrastructure that meets business
and technical requirements for network services.
(6437) Designing a Windows Server
2008 Applications Infrastructure
Exam: #70-647
3 Days
This course will prepare IT professionals for the
role of Enterprise Administrator. Students will
learn how to design application infrastructure
solutions based on Windows Server 2008 to meet
varying business and technical requirements.
(10159) Updating Your Windows
Server Technology Skills R2
Exam: NA
3 Days
(10534) Planning & Designing
5 Days
A Microsoft LYNC Server 2010 Solution
Exam: #70-665
Students will learn Windows Server 2008
Technology Specialist skills and new features of
Windows Server 2008 R2. The course facilitates
accelerated learning of Windows Server 2008 R2
features and features enabled in Windows Server
2008 R2 for Windows 7.
This course teaches how to plan and design a
Microsoft Lync Server 2010 solution to IT
professionals. The course emphasizes Voice
features in Lync 2010 from a deployment
perspective. In this course, students learn how to
plan and design a Lync Server 2010 system. The
labs in this course utilize the Lync Server 2010
Planning Workbook and Planning Tool.
Microsoft Server Virtualization
Exam: #70-659
5 Days
and skills to deploy and manage a server
virtualization environment using Microsoft
technologies. The course provides details on how
to deploy and manage Hyper-V
and Remote Desktop Services on Windows Server
2008 R2.
(50273) Planning & Designing
Microsoft Virtualization Solutions
Exam: NA
5 Days
Learn to design a complex data center and
desktop architecture using Microsoft Windows
Server 2008 R2 with Hyper-V or Hyper-V Server
2008 R2, Remote Desktop Services (RDS), System
Center Suite, Microsoft Enterprise Desktop
Virtualization (MED-V), Application
Virtualization 4.6 (APP-V), as well as supporting
applications and utilities.
Microsoft Desktop Virtualization
Exam: #70-669
5 Days
and skills to implement and manage desktop
virtualization solutions. This course provides an
overview of virtualization and the various
Microsoft products that you can use to implement
and deploy a virtualization
solution. The course explains how to configure
and manage a MED-V deployment.
(10533) Deploying, Configuring,
5 Days
& Administrating Microsoft LYNC Server 2010
Exam: #70-664
The course teaches IT professionals how to
deploy, configure, and administer a Microsoft
Lync Server 2010 solution.
(10325) Automating Administration
With Windows PowerShell 2.0
Exam: NA
5 Days
This course, intended for IT professionals, will
help students learn how to utilize Windows
PowerShell for administering and automating
administration of Windows-based servers.
(50414) Microsoft Windows
PowerShell V2 for Administrators
Exam: NA
4 Days
This course, intended for systems administrators,
provides students with the knowledge and skills
to leverage Microsoft Windows PowerShell v2 to
administer their Windows environment.
WINDOWS SERVER 2003
(2276) Implementing a Microsoft
Windows Server 2003 Network
Infrastructure: Network Hosts
Exam: #70-291
2 Days
This course provides students with the skills and
knowledge necessary to configure a Windowsbased computer to operate in a Microsoft
Windows Server 2003 networking infrastructure.
(2277) Implementing , Managing
5 Days
& Maintaining a Microsoft Windows Server
2003 Network Infrastructure: Network
Exam: #70-291
and skills to implement, manage and maintain a
Microsoft Windows Server 2003 network
infrastructure. Students will learn about routing,
Dynamic Host Configuration Protocol (DHCP) and
Domain Name System (DNS).
Phone: 888-545-0010
(2278) Planning & Maintaining
5 Days
A Microsoft Windows Server 2003 Network
Infrastructure
Exam: #70-293
This course enables students employed or seeking
a position as a Systems Engineer to enhance their
Microsoft Windows Server 2003 networking skills.
(2279) Planning, Implementing
5 Days
Maintaining A Microsoft Windows Server
2003 Active Directory Infrastructure
Exam: #70-297
This course is for students employed or seeking a
position as a Systems Engineer who want to
enhance their Windows Server 2003 Active
Directory skills.
(2282) Designing A Microsoft
5 Days
Windows Server 2003 Active Directory &
Network Infrastructure
Exam: #70-297
This course provides students with the skills
necessary to design a Microsoft Active Directory
service and network infrastructure for a Windows
Server 2003 environment.
(2297) Planning, Implementing,
5 Days
Managing, & Maintaining A Microsoft
Windows Server 2003 Environment for an
MCSE on Windows 2000
Exam: #70-292
This course provides systems engineers who want
to update their skills from Windows 2000 to
Windows Server 2003 with the knowledge and
new skills that they need to plan, implement,
manage, and maintain a Microsoft Windows
Server 2003 networked environment.
(2823) Implementing
5 Days
& Administrating Security In A Microsoft
Windows Server 2003 Network
Exam: #70-299
This course addresses planning, configuring and
implementing secure Windows Server 2003
networks, including perimeter security with
Internet Security and Acceleration (ISA) Server
2004.
EXCHANGE SERVER 2010
(10135) Configuring, Managing
5 Days
& Troubleshooting Microsoft Exchange
Server 2010
Exam: #70-662
and skills to configure and manage an Exchange
Server 2010 messaging environment, as well as
provide guidelines, best practices, &
considerations that will help you optimize your
Exchange Server deployment.
(10165) Updating Your Skills From
5 Days
Microsoft Exchange Server 2003 or Exchange
Server 2007 to Exchange Server 2010
Exam: #70-662 & #70-663
The course will provide an accelerated skillsupgrade path and also provide additional support
for the two Exchange Server 2010 exams.
(5927) Microsoft Office Project 2007, 3 Days
Managing Projects
Exam: #70-632
and skills to initiate, plan, execute, monitor and
control, and close enterprise projects by using the
Microsoft Office Project Server 2007 enterprise
tool.
(5928) Microsoft Office Project Server 3 Days
2007, Managing Projects
Exam: #70-633
The course will provide an accelerated skillsupgrade path and also provide additional support
for the two Exchange Server 2010 exams.
OFFICE COMMUNICATIONS SERVER
(10233) Designing & Deploying
Messaging Solutions With Microsoft
Exchange Server 2010
Exam: #70-663
(5177) Implementing & Maintaining
Instant Messaging Using MS Office
Communications Server 2007
Exam: NA
OFFICE 2007
(5058) Deploying Microsoft Office
2007 Professional Plus
Exam: #70-624
2 Days
and skills that they need to effectively deploy
Microsoft Office 2007. Students also learn about
the Office 2007 setup and multilingual
architecture.
tool.
(5929) Microsoft Office Project Server 3 Days
2007, Managing Projects & Programs
Exam: #70-634
and skills to use the Microsoft Office Project
Server 2007 enterprise tool to initiate, plan,
execute, monitor and control, and close
enterprise programs and to customize the
enterprise environment.
This course teaches the student to design and
deploy messaging solutions with Microsoft
Exchange Server 2010.
2 Days
tool.
(10165) Updating Your Skills From
5 Days
Microsoft Exchange Server 2003 or Exchange
Server 2007 to Exchange Server 2010
Exam: #70-662 & #70-663
5 Days
Telephony Using Microsoft Office
Exam: NA
1 Day
This course teaches instant messaging
functionalities available in Microsoft Office
Communications Server 2007, the architecture in
the Standard and Enterprise Editions, and
considerations involved in implementing
them.
Audio/Visual Conferencing & Web
Conferencing Using MS Office
2 Days
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and skills to plan, deploy, and manage audio/
visual and Web conferencing by using Microsoft
Office Communications Server 2007.
Phone: 888-545-0010
(50214) Implement & Maintain
5 Days
IM/Presence, Conferencing & Telephony
Using MS Office Comm Server 2007 R2
Exam: NA
This course covers the topologies supported by
Office Communications Server 2007, as well as the
designing, implementing, and troubleshooting of
an Office Communications Server 2007 R2
solution. This includes implementing telephony,
conferencing, and group chat solutions.
SHAREPOINT 2013
(20331) Core Solutions of Microsoft
SharePoint Server 2013
Exam: 70-332
5 Days
.This course will provide students with the
knowledge and skills to configure and
manage a Microsoft SharePoint Server 2013
environment. This course will teach students
how to configure SharePoint Server 2013, as
well as provide guidelines, best practices,
and considerations that will help a
SharePoint server deployment. This is the
first in a sequence of two courses for IT
Professionals and will align with the first
exam in the SharePoint server 2013 IT Pro
certification.
(20332) Advanced Solutions of
5 Days
Microsoft SharePoint Server 2013
Exam: 70-332
This five-day course examines how to plan,
configure, and manage a Microsoft
SharePoint Server 2013 environment. Special
areas of focus include implementing high
availability, disaster recovery, service
application architecture, Business
Connectivity Services, social computing
features, productivity and collaboration
platforms and features, business intelligence
solutions, enterprise content management,
web content management infrastructure,
solutions, and apps. The course also
examines how to optimize the Search
experience, how to develop and implement a
governance plan. and how to perform an
upgrade or migration to SharePoint Server
2013.
(20488) Developing Microsoft
5 Days
SharePoint Server 2013 Core Solutions
70-488
The course is intended for professional
developers who develop solutions for
SharePoint products and technologies in a
team-based, medium-sized to large
development environment. While some
familiarity with SharePoint solution
development is required, candidates are not
expected to have prior experience with the
new features in SharePoint Server 2013.
(20489) Developing Microsoft
5 Days
SharePoint Server 2013 Advanced Solutions
Exam: 70-489
This course provides SharePoint developers
the information needed to implement
SharePoint solutions using Enterprise Search,
Managed Metadata Service (MMS), Business
Connectivity Services (BCS), Enterprise
Content Management (ECM), Web Content
Management (WCM), Social Computing
features and SharePoint Apps.
(55014)Upgrading Your
5 Days
Development Skills to SharePoint 2013
Exam NA
This course will teach students all the new
development changes that were made to
SharePoint 2013 including .NET 4.0, Visual
Studio 2012, Mobility, Workflow 4.0, OData,
OAuth, Claims Authentication, SharePoint
AppStore and the new Service Applications
(Machine Translation and PowerPoint
Automation).
(55026) Upgrading your End User
Skills to SharePoint 2013
Exam: NA
3 Days
This course explores all the new end user
features exposed in SharePoint 2013. Learn
to work with new Social computing features
like newsfeeds and communities, metadata
navigation, cross-site publishing, Image
Renditions, Embedded Code, UI
Enhancements, Composed Looks,
Community Sites and Reputation, Apps for
SharePoint, eDiscovery, Education and Office
Web Apps
Phone: 888-545-0010
(55028) SharePoint 2013 Power User 2 Days
Exam: NA
This SharePoint 2013 Power User training
class is designed for individuals who need to
learn the fundamentals of managing
SharePoint sites.
(55031) SharePoint 2013
End User
Exam: NA
3 Days
This SharePoint 2013 End User class is for
end users working in a SharePoint 2013
environment. The course teaches SharePoint
basics such as working with lists and libraries
as well as basic page customizations.
(55033) SharePoint 20103 Site
Collection and Site Administration
Exam: NA
5 Days
This course is intended for SharePoint site
collection administrators, site administrators
and power users who are tasked with
working within the SharePoint environment.
(55035) MS SharePoint 2013 for the
Site Owner/Power User
Exam: NA
3 Days
This course is designed for information
workers or power users who serve as
SharePoint Site Owners or Site Collection
Administrators. Students should take this
course if they need to know how to manage
the team collaboration, document
management and social features of Microsoft
SharePoint 2013. This class is an excellent
prerequisite for IT Professionals who work as
SharePoint Server Administrators attending
MS 20331.
Business Intelligence
Exam: NA
3 Days
The focus of this course is on the SharePoint
2013 business intelligence platform and not
on the SQL business intelligence services.
This course gives the necessary knowledge to
work with associated SharePoint business
intelligence services including
PerformancePoint Service, Excel Services,
Business Connectivity Services, and Visio
Services.
SharePoint Foundation 2010
Level ll
2 Days
In this course, students will manage site
collections and components. This course is
designed for not necessarily for IT
professionals, but for individuals, such
as administrative assistants, who will be
managing SharePoint sites.
SharePoint 2010
Site Owner
Exam: NA
(55049) PowerPivot, Power View
2 Days
SharePoint 2013 Business Intelligence Center
for Analysts
Exam: NA
This course concentrates on PowerPivot and
Power View in Excel 2013. The attendees will
learn how to surface the workbooks and
visualizations using the Business Intelligence
Center in SharePoint 2013.
(55050)SharePoint 2013 End User
3 Days
Level I
Exam: NA
This course explores all the basic end user
features of SharePoint 2013 including all
basic lists and sites (aka "Apps"). Learn to
assign basic and advanced
permissions. Explore the new project and
community sites as well as how to work with
the new social features of My Sites. Building
and sending search queries is also covered.
(55052) SharePoint 2013 End User
3 Days
Level II
SHAREPOINT 2010
SharePoint 2010
Introduction & Overview
Exam: NA
Students learn about the SharePoint
application, how to add data, create and
configure libraries, lists, security, web parts,
sub sites, content types, site columns,
workflows, and Information management
policies.
SharePoint 2010
Site Collection Administrator
Exam: NA
This course explores several advanced topics
of working with SharePoint 2013 sites. Topics
include SharePoint Server site definitions
(Business Intelligence, Document Center,
eDiscovery, Education, Search Center, etc), in
-depth coverage of Workflows, Site
Administration, Site Customization and Site
Collection Administration.
2 Days
2 Days
In this course, students will create and edit a
team website. This course is useful for
students who will access, manage or create a
SharePoint team site.
Students will learn how to master Windows
PowerShell to optimize your SharePoint 2010
environment. The course takes you through
scripted installations, Web Applications, Site
Collections, Sites, permissions, Service
Applications, Content Databases, Backup &
Restore and much more using Windows
PowerShell, get an in-depth experience on
how to master lists, list items and document
libraries using Windows PowerShell.
SharePoint 2010
Business Analyst
Level 4
2 Days
Learn how to create data centric SharePoint
web Applications.
SharePoint Designer 2010
Level l
Students will learn about content
management tools, storage strategies and
the use of business connectivity services.
Also, how to create and implement an
InfoPath form, create custom workflows with
SharePoint Designer 2010, use advanced
web parts, create Access Services web sites,
and use Excel and Visio Services.
SharePoint Foundation 2010
Level l
Exam: NA
1 Day
2 Days
1 Day
Construct a website using SharePoint
Designer and incorporating SharePoint
Controls for collaborative intranets.
SharePoint Designer 2010
Level ll
1 Day
Utilize SharePoint Designer to integrate
dynamic content, database binding and
SharePoint Web Parts.
(10174) Configuring & Administrating 5 Days
Microsoft SharePoint 2010
Exam: #70-667
This course, intended for IT professionals,
teaches students how to install, configure
and administer SharePoint.
Phone: 888-545-0010
(10175) Microsoft SharePoint 2010
Application Development
Exam: NA
5 Days
This course, intended for professional
developers, provides practical information
and labs that enable students to build
solutions on the Microsoft SharePoint 2010
platform.
(10231) Designing a Microsoft
SharePoint 2010 Infrastructure
Exam: #70-668
SharePoint Designer
Exam: NA
This course discusses how to navigate and use the
new Ribbon interface, new features from
Designer, what changes have been made to the
actions and conditions of work flows, how to build
external content types, and how to modify Out Of
the Box Workflows.
5 Days
shows students how to design and deploy
Microsoft SharePoint 2010.
(10232) Designing & Developing
5 Days
Microsoft SharePoint Server 2010 Applications
Exam: NA
teaches students the skills and best practices
to help their organizations design and
develop effective SharePoint applications.
(50351) SharePoint 2010 Overview
Developer
Exam: NA
2 Days
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2 Days
This course teaches the new development
changes that were made to SharePoint 2010
including (Sandboxed solutions, LINQ, REST,
Client Object Model, BCS, Workflows and
Claims based authentication.
IT Professionals
Exam: NA
3 Days
In this course, students will explore new end
user features exposed in SharePoint 2010.
End Users
Exam: NA
3 Days
This course looks at the new architectural changes
made to SharePoint 2010 and how to upgrade
your 2007 environment to 2010.
Phone: 888-545-0010
Business Intelligence
Exam: NA
5 Days
This course explores how to use SharePoint as
your platform for Business Intelligence. Journey
through the SharePoint Business Intelligence
Center, Excel Services, Reporting Services,
Analysis Service, Performance Point and
PowerPivot.
(50470) Microsoft SharePoint Server 2 Days
2010 For the Site Owner/Power User
Exam: NA
This class is designed for the site owner/”power
user” of a SharePoint site who needs to know how
to create sites and lists and manage users.
SHAREPOINT 2007
SHAREPOINT SERVICES 3.0
SharePoint Server (MOSS) 2007
Site Owner
Level l
Exam: NA
2 Days
Students will gain a working knowledge of
document libraries, workflows, meta data and site
columns, content types, lists, site customizations,
user security, sub sites, Office integration and
explore different methods for organizing content.
SharePoint Server (MOSS) 2007
Site Owner
Level ll
2 Days
This course is designed for users who have the
responsibility to create and manage a Microsoft
SharePoint Server 2007 site for a group of other
users to consume.
(5061) Implementing Microsoft Office 3 Days
SharePoint Server 2007
Level ll
and skills required to implement MS Office
SharePoint Server 2007 successfully in their
organization.
(6438) Implementing & Administrating
Windows SharePoint Services 3.0 In
Windows Server2008
Exam: NA
2 Days
This course provides the knowledge and skills that
IT Professionals need to configure Microsoft
Windows SharePoint Services in Windows Server
2008.
(50047) Advanced IT Pro Course For
MS Office SharePoint Server 2007 &
Windows SharePoint Services 3.0
Exam: NA
This course focuses on the features in SharePoint
2007 that support application development and
customization. Attendees will be provided with an
overview of the customization of SharePoint sites
using tools such as SharePoint Designer 2007 and
Visual Studio 2005.
SMALL BUSINESS SERVER
5 Days
(6445) Implementing & Administrating
5 Days
Windows Small Business Server 2008
Exam: NA
This course provides the knowledge and skills that
IT Professionals need to configure Microsoft
Windows SharePoint Services in Windows Server
2008.
INTERNET INFORMATION SERVICES
and skills to become a top-notch Microsoft
SharePoint 2007 Developer. From AJAX to Event
Handlers and Features, you will gain important
insight into the internal workings of SharePoint
2007.
(50146) Programming Microsoft Office 5 Days
SharePoint Server
Exam: NA
This 5 day deep-dive will guide individuals through
the process of architecting and developing
Microsoft Office SharePoint applications and
customizations with a focus on MOSS
fundamentals and features and how to extend
them.
(50149) SharePoint 2007 Operations 5 Days
Exam: NA
(50557) Microsoft Jump Start:
Office 365 For IT Professionals
Exam: NA
Phone: 888-545-0010
3 Days
The course is specially tailored for technologists
looking for real-world proof of how cloud-based
Office 365 enables organizations to solve more
problems from
more places.
(6427) Configuring & Troubleshooting
3 Days
Internet Information Services In Windows
Server 2008
Exam: #70-643
In this course, students will learn to install,
configure, maintain, and troubleshoot an Internet
Information Services (IIS) 7.0 Web Server in
Windows Server 2008.
This 5 day deep-dive will guide individuals through
the process of architecting and setting up
SharePoint 2007 applications and customizations
from an Operations viewpoint.
3 Days
5 Days
and skills to plan, deploy, and configure server
farm solutions with Microsoft Office SharePoint
Server 2007 and Windows SharePoint Services
3.0. The course focuses on key deployment and
configuration tasks.
(50064) Advanced SharePoint 2007
Development
Exam: NA
Customizing SharePoint 2007
Applications
Exam: NA
(6451) Planning, Deploying
5 Days
& Managing Microsoft System Center
Configuration Manager 2007
Exam: #70-401
and skills to plan, deploy, and manage
Configuration Manager 2007.
(50028) Managing System Center
Operations Manager 2007
Exam: #70-400
5 Days
Provides the knowledge and skills to managing a
Systems Center Operations Manager 2007
management group and is intended to develop
the necessary skills to install and manage
Operations Manager 2007 management servers
and supporting roles.
SECURITY
MANAGEMENT INSTRUMENTATION
(10750A) Configuring & Deploying
5 Days
a Private Cloud with System Center 2012
Exam: NA
This course is intended for datacenter
administrators who are responsible for
monitoring and protecting the private cloud
infrastructure. It is also intended for solution
architects who are responsible for designing
private cloud architectures and extending existing
private cloud solutions. The primary audience for
this course is administrators who create service
requests. The secondary audience includes
datacenter administrators—who are responsible
for providing provisioning for applications
including configuring and deploying those
applications—application/service business
owners, and administrators who implement
service requests.
(10751A) Configuring & Deploying
5 Days
a Private Cloud with System Center 2012
Exam: NA
Data center administrators responsible for
designing, installing and configuring a private
cloud infrastructure.
(10747) Administering System Center 5 Days
2012 Configuration Manager
Exam: NA
(50357) Implementing ForeFront
Threat Management Gateway 2010
2012 Configuration Manager
Exam: NA
2 Days
Students will gain the knowledge and skills to
configure and manage a System Center 2012
Configuration Manager site and its associated site
systems in the role of Configuration Manager
administrators.
and skills to envision, design, and deploy web
access, remote access and mail protection
solutions using Microsoft Forefront Threat
Management Gateway 2010 (TMG), enabling you
to identify the requirements and make the
appropriate design decisions that will come up
during the deployment process.
(10748) Deploying System Center 2012
Configuration Manager
Exam: NA
Unified Access Gateway 2010
Exam: NA
3 Days
Students will learn how to plan and deploy a
System Center 2012 Configuration Manager
hierarchy, including a central administration site
(CAS), one or more primary sites and secondary
sites, and all associated site
systems.
(50217) Planning, Deploying &
4 Days
Maintaining Microsoft System Center Service
Manager 2010
Exam: NA
The course focuses on implementing, configuring
and integrating Service Manager with other
System Center products.
Phone: 888-545-0010
3 Days
Learn to design and deploy remote access
solutions using Microsoft Forefront Unified Access
Gateway 2010 (UAG). Forefront UAG provides
organizations with unparalleled flexibility in
providing access to network resources (such as
Web sites and internal applications) with granular
access control, custom content protection, and
endpoint validation.
Identity Manager 2010
Exam: NA
4 Days
This course introduces and explains the features
and capabilities of Microsoft Forefront Identity
Manager 2010 (FIM), and provides an overview of
the solution scenarios that FIM addresses.
(10778) Implementing Data Models 5 Days
& Reports With Microsoft SQL Server 2012
Exam: #70-466
(6235) Implementing And Maintaining
3 Days
Microsoft SQL Server 2008 Reporting Services
Exam: #70-448
Students will learn how to implement PowerPivot
and tabular data models, create and deliver rich
data visualizations with Power View and SQL
Server Reporting Services, and discover business
insights by using data mining.
This course teaches students how to implement
an Integration Services solution in an
organization. The course discusses how to
develop, deploy, and manage Integration Services
packages.
3 Days
Microsoft SQL Server 2008 Reporting Services
Exam: #70-448
SQL SERVER 2008
(2778) Writing Queries Using
3 Days
Microsoft SQL Server 2008 Transact-SQL
Exam: #70-432
This 3-day instructor led course provides students
with the technical skills required to write basic
Transact-SQL queries for Microsoft SQL Server
2008.
SQL SERVER 2012
(10775) Administering Microsoft SQL 5 Days
Server 2012 Databases
Exam: #70-642
(6231) Maintaining a Microsoft SQL
Server 2008 Database
Exam: #70-432
and skills to maintain a Microsoft SQL Server 2012
database. The course focuses on teaching
individuals how to use SQL Server 2012 product
features and tools related to maintaining a
database.
and skills to maintain a Microsoft SQL Server 2008
database. The course focuses on teaching
features and tools related to maintaining a
database.
(10776) Developing Microsoft SQL
Server 2012 Databases
Exam: #70-464
5 Days
5 Days
This course introduces SQL Server 2012 and
describes logical table design, indexing and query
plans. It also focusses on the creation of database
objects including views, stored procedures, along
with parameters, and functions. Other common
aspects of procedure coding, such as transactions,
concurrency, error handling, triggers, and SQL CLR
are also covered in this course.
(10777) Implementing a Data
5 Days
Warehouse With Microsoft SQL Server 2012
Exam: #70-463
Students will learn how to create a data
warehouse with SQL Server 2012, implement ETL
with SQL Server Integration Services, and validate
and cleanse data with SQL Server Data Quality
Services and SQL Server Master Data Services.
(6232) Implementing A Microsoft
SQL Server 2008 Database
Exam: #70-432
5 Days
and skills to implement a Microsoft SQL Server
2008 database. The course focuses on teaching
features and tools related to implementing a
database.
3 Days
Microsoft SQL Server 2008 Analysis Services
Exam: #70-448
This course discusses how to use the Analysis
Services development tools to create an Analysis
Services database and an OLAP cube, and how to
use the Analysis Services management and
administrative tools to manage an Analysis
Services solution.
Phone: 888-545-0010
This course teaches students how to implement a
Reporting Services solution in an organization,
including how to use the Reporting Services
development tools to create reports and how to
use the Reporting Services management and
administrative tools to manage a Reporting
Services solution.
(50068) Microsoft SQL Server 2008
For Oracle Database Administrators
Exam: NA
4 Days
Students will gain skills to capitalize on their
experience as an Oracle DBA to manage a
Microsoft SQL Server system. A quick start for the
Oracle DBA to map, compare and contrast the
realm of Oracle database management to SQL
Server database management.
(50400) Designing, Optimizing, &
5 Days
Maintaining a Database Administration
Solution For Microsoft SQL Server 2008
Exam: NA
needed to design, optimize, and maintain a
database administrative solution for Microsoft
SQL Server 2008.
(50430) Administering Team
Foundation Server 2010
Exam: NA
3 Days
and skills to manage Microsoft Team Foundation
Server 2010. The course focuses on the
technologies used in Team Foundation Server
2010 and the techniques used to deploy, manage
and support Team Foundation Server 2010.
(10265) Developing Data Access
Solutions with Visual Studio 2010
Exam: #70-516
5 Days
In this course, developers experienced in
Microsoft Visual Studio will learn to optimize and
develop better performing data access code.
DEVELOPER
VISUAL STUDIO 2012
(20480A) Programming in HTML5
with JavaScript and CSS3
Exam: #70-480
5 Days
The course is intended for developers who have at
least six months of professional experience and
who are interested in developing applications
using HTML5 with JavaScript and CSS3 (either
Windows Store apps or IE10 apps for the Web).
While the students may have little or no HTML5
coding experience, they should have some
experience with HTML4.
(20481) Essentials of Developing
5 Days
Windows Store Apps Using HTML5 and
JavaScript
Exam: #70-481
This course is intended for professional
developers who have 1 or more years of
experience in creating applications.
(20482A) Advanced Windows Store 5 Days
App Development Using HTML5 and
JavaScript
Exam: #70-482
developers who have 1 or more years of
experience creating applications for a production
environment.
(20483A) Programming in C#
Exam: #70-480
5 Days
This course is intended for experienced
developers who already have programming
experience in C, C++, JavaScript, Objective-C,
Microsoft Visual Basic, or Java and understand the
concepts of object-oriented programming.
(20484A) Essentials of Developing
Windows Store Apps Using C#
(Coming January 2013)
Exam: #480
5 Days
developers who have 1-2 years of experience
creating client applications and who are
comfortable programming in C# and have done
some XAML-based programming.
(10266) Programming With C# Using 5 Days
Microsoft .Net Framework 4
Exam: NA
The course focuses on C# program structure,
language syntax, and implementation details with
.NET Framework 4.0. This course describes the
new enhancements in the C# 4.0 language by
using Visual Studio 2010.
(10267) Introduction to Web
5 Days
Development With Microsoft Visual Studio 2010
Exam: NA
VISUAL STUDIO 2010
This course provides knowledge and skills on
developing Web applications by using Microsoft
Visual Studio 2010.
(10262) Developing Windows
5 Days
Applications With Visual Studio 2010
Exam: #70-511
(10550) Programming in Visual Basic 5 Days
With Microsoft Visual Studio 2010
Exam: NA
In this course, experienced developers who know
the basics of Windows Forms development gain
more advanced Windows Client design and
development skills. WinForms and WPF
programming models, as well as relative strengths
and when to use each technology, are covered.
This course teaches you Visual Basic language
syntax, program structure, and implementation by
using Microsoft Visual Studio 2010 and the
Microsoft .NET Framework 4.
(10263) Developing Windows
3 Days
Communications Foundation Solutions With
Visual Studio 2010
Exam: #70-513
With this class, professional .NET programmers
will gain skills to develop distributed applications
using WCF 4 and Microsoft Visual Studio 2010.
(10553) Fundamentals of XAML
& Microsoft Expression Blend
Exam: NA
3 Days
Learn core and essential XAML skills and gain
valuable experience developing XAML code in
both Visual Studio 2010 and Expression Blend 4.
(10264) Developing Web Applications 5 Days
Exam: #70-515
(50255) Managing, Maintaining,
4 Days
& Securing Your Networks Through Group
Policy
Exam: NA
In this course students will learn to develop
advanced ASP.NET MVC and Web Forms
applications using .NET Framework 4 tools and
technologies.
You will learn to control and manage computer
systems and domain users running Windows
Server 2003, Server 2008, XP, and Vista, create
Group Policies, implement administrative and
security templates, and determine best practices
when deploying software packages
Phone: 888-545-0010
(50466) Windows Azure Solutions
Exam: NA
3 Days
This class is an introduction to cloud computing
and specifically Microsoft’s public cloud offering in
Windows Azure. In this class, you explore this new
cloud operating system and learn how to write,
deploy and monitor .NET applications in Azure.
VISUAL STUDIO 2008
(2310) Developing Web Applications 5 Days
Using Microsoft Visual Studio 2008 SP1
Exam: NA
This course provides knowledge and skills on
developing Web applications by using Microsoft
Visual Studio 2008 SP1.
(2957) Advanced Foundations of
Microsoft .NET 2.0 Development
Exam: #70-536
3 Days
and skills needed to create advanced
Microsoft .NET applications.
(4995) Programming With The
5 Days
Microsoft .NET Framework Using Microsoft
Visual Studio 2005
Exam: NA
Enables developers who are migrating from a
different development language, an earlier
version of Visual Basic .NET or Visual C#, or who
have completed entry-level training and
experience using Visual Studio 2005, to gain indepth guidance on programming the .NET
Framework versions 2.0 and 3.0 with Visual Studio
2005.
.NET PROGRAMMING /
APPLICATION DEVELOPMENT
(2433) Microsoft Visual Basic Scripting 3 Days
Edition & Microsoft Windows Script Host Essentials
Exam: NA
(50166) Programming The .NET
Framework 3.5
Exam: NA
5 Days
DYNAMICS CRM
and skills to develop applications with the .NET
Framework 3.5, including Garbage Collection,
Serialization, Streams and Application Domains,
Interoperability, and Multithreading and
Asynchronous Programming, which are also
required for taking advantage of application
frameworks on top of the core CLR such as WCF,
LINQ etc. The course includes code samples,
demos and exercises on the features from both
a .NET and a system-oriented point of view.
(50277) Advanced Topics In Silverlight 3
Development
Exam: NA
2 Days
This two day instructor-led course provides
students with the knowledge and skills to develop
Microsoft Silverlight 3 applications through a
variety of available development tools and
techniques. It introduces the new features and
concepts being introduced with the new version
of the technology. The course focuses on user
interfaces, program structure and implementation
details.
(50278) Silverlight 3 Best Practices
1 Day
Exam: NA
This one day instructor-led course provides
students with the knowledge and skills of best
practices in Microsoft Silverlight 3 applications
development through a variety of available
development techniques, tips and tricks. It
introduces the new features and concepts being
introduced with the new version of the
technology and the patterns of usage of those
new techniques. The course focuses on user
interfaces, program structure and implementation
details changes based on student previous
knowledge of Silverlight 2/3.
(50279) Silverlight 3 Development
3 Days
This three day instructor-led course provides
students with the knowledge and skills to develop
Microsoft Silverlight 3 applications through a
variety of available development tools and
techniques. It introduces the
new features and concepts being introduced with
the new version of the technology. The course
focuses on user interfaces, program structure and
implementation details.
Phone: 888-545-0010
(80290) Marketing Automation In
Microsoft Dynamics CRM 2011
1 Day
Learn how to use Microsoft Dynamics CRM to
extend the effectiveness of your marketing
department and provides context of how to use
things such as marketing campaigns, marketing
lists, and campaign templates in Microsoft
Dynamics CRM. It also discusses the role of
campaign activities and marketing lists in
campaigns and discusses how to associate
sales literature, target products and price lists
with marketing campaigns.
(80291) Sales Management In
1 Day
This course shows you how to track and manage
the sales process from potential to close. It
provides insight on using the product catalog and
process sales information. It also introduces some
of the tools used to analyze and report on sales
information.
(80292) Service Management In
1 Day
This course shows you service management
functionality and explains how it helps
organizations track information about cases,
customer complaints or requests, and small
projects. Learn how to use the knowledge base
and discusses how organizations can browse,
locate, and share information in the repository.
It also discusses how to create, manage and use
teams and queues in Microsoft Dynamics CRM.
(80294) Microsoft Dynamics CRM 2011
Customization & Configuration
3 Days
Learn how to customize Microsoft Dynamics CRM
to meet the specialized needs of businesses. The
topics covered include Security; creation and
configuration of entities; design of forms views
and charts; auditing and Solutions.
(80444) Workflow & Dialog Processes
In Microsoft Dynamics CRM 2011
Exam: NA
Learn to manage Windows networks by using the
Windows Script Host (WSH) and the Microsoft
Visual Basic, Scripting Edition (VBScript) language.
During the course, students will work on realworld scripts that they can use to manage
computers running Windows Vista, Windows XP,
and Windows Server 2003 operating systems.
Students will also learn about Active Directory
Service Interfaces (ADSI) and Windows
Management Instrumentation (WMI).
DYNAMICS
1 Day
This training provides students with tools and
information to help them better understand how
processes can be implemented in Microsoft
Dynamics CRM 2011.
Extending Microsoft Dynamics CRM
2 Days
This course provides students with the tools to
extend the capabilities of Microsoft Dynamics
CRM 4.0. Topics include design and system
architecture, using Microsoft web services API,
data queries, filtered views, setting up and
creating custom workflow activities, plug-ins,
application event programming, IFrames and URL
addressable forms, and creating custom buttons
and menus, and SQL Reporting Services for CRM.
Workflow In Microsoft Dynamics CRM 1 Day
This course describes how to create, run, and
monitor work flows to automate business
processes, including automating the sales process,
lead promotion and probable revenue, out-of-thebox workflow functionality, creating a basic
workflow, the design process, updating triggers
and much more.
DYNAMICS GP
Inventory Management
1 Day
This course teaches you how to control inventory
challenges and maximize your company’s net
profits based on the way you do business. Also
how to define default inventory account numbers,
COGS, variances, sites, product classes, valuation
methods and more, which will improve efficiency
and cut down on costly data entry errors.
General Ledger In Microsoft Dynamics GP
1 Day
This course covers processes required to enter
chart of accounts and financial data into the
system, including how to perform functions such
as account reconciliation, budgeting, recurring
and reversing entries, variable and fixed allocation
methods, and period-end and year-end closing
procedures.
Microsoft Dynamics GP Fixed Assets
1 Day
This course covers processes to enter, depreciate,
and retire fixed assets, including how Fixed Assets
is integrated to Purchasing and Payables. Topics
also include: changing asset information, mass
changes, partial transfers, partial retirements, and
retirement undo.
Microsoft Dynamics GP Integration Manager 2 Days
This course develops your understanding of how
to integrate outside systems with the Microsoft
Dynamics GP accounting application through the
use of tools designed to import records. An
overview of the available integration and
development tools is presented, including the
benefits and required skills for each tool.
Microsoft Dynamics GP Payroll
1 Day
This course covers the set up of employee
information, tax information and all of the
necessary setups to start the processing of payroll
checks, including information on using direct
deposit. It also focuses on the options available to
maintain and retrieve key payroll data, closing
periods, quarters and the year-end.
Microsoft Dynamics GP Sales Order Processing 1 Day
This course covers entering quotes, orders,
invoices, returns and backorders, ship items on
sales orders, easily manage the life-cycle of your
customer’s order from the initial quote to the
shipment documentation and final invoicing.
Topics also include: setting up process holds for
quality assurance and linking order documents to
purchase orders.
SmartLists & SmartList Builder Foundation
1 Day
This course helps users learn to organize and
display data from the accounting system in a way
that makes sense to them, and then search those
records according to specific criteria. SmartList
Builder takes the popular, easy-to-use SmartList
tool in Microsoft Dynamics GP and dramatically
increases its power and range.
Receivables Management I In
Microsoft Dynamics GP
1 Day
This course explores the basic elements of
Microsoft Dynamics GP. Topics covered during
this session include: system and company setup
procedures, how to use key reports and inquiries,
how to use SmartList to expand inquiry and
analysis capabilities, business alerts, process
server and tips for the user to personalize
shortcuts and checklists to streamline business
practices.
Payables Management In
1 Day
This course examines the processes for entering
vendors, vendor invoices and credit memos,
processing checks, adjustments, prepayments,
month-end closing, and cash flow control. Topics
also include: how to capitalize on vendor discount
dates to reduce payable liabilities and easily select
the right vouchers for payment by date, vendor,
number, or custom query to control cash outlay.
Standard module reports will also be discussed.
Phone: 888-545-0010
Purchase Order Processing In
1 Day
This course covers the types of purchase orders
available and the steps for processing, entering
receipts against purchase orders, entering
invoices against purchase orders, editing, deleting,
and voiding purchase orders, replenishing
inventory quantities based on historical
purchasing report information and how to view
inventory quantity and cost information by
vendor. Standard module reports will also be
discussed.
Human Resources
1 Day
This course explores the tight integration of
Payroll and Human Resources or the standalone
usage of Human Resources. Topics also include:
the everyday tracking of Human Resources
activities, the Applicant functionality to track the
necessary information to hire quality employees,
and the Attendance functionality which can be
used to track employee attendance and absences
using time codes. Standard module reports
will also be discussed.
MANAGEMENT REPORTER
Management Reporter Design
Essentials I
1 Day
This course covers the basic report design skills
you need to create, maintain and distribute
presentation quality reports using Microsoft
Management Reporter. Topics also include: basic
foundational skills, complex calculations, drag and
drop reorganization, rounding adjustments and
account sets, and report distribution options.
Management Reporter Design
Essentials II
1 Day
This course builds on the basic report design skills
learned in Report Design Essentials I. Using
Microsoft Management Reporter you learn
advanced report design including linking to
external worksheet data, linking row formats,
multi company consolidations, currency
translation reporting and cash flow.
DYNAMICS SL
General Ledger In Microsoft
Dynamics SL
1 Day
This course explores the processes required to
enter financial data into the system, including
account/subaccount validation, budgeting,
recurring and reversing entries, allocation
methods, month-end closing and year-end closing
and consolidation. Topics also include
intercompany and multi-company transactions.
Dynamics SL Payables
www.ksicloud.com
1 Day
Students learn about setting up vendor discount
dates, reducing payable liabilities, selecting the
right vouchers for payment by date, vendor,
number, or custom query to control cash outlay.
Students are shown how to use comprehensive
reporting features to present data in different
ways, including standard reports such as Aged
Accounts Payables, Vendor Trial Balance, Check
Register, and the Accounts Payable Batch
Register.
Dynamics SL Receivables
1 Day
This course shows how to perform additional
functions such as credit memos, prepayments,
small balance write off, print customer
statements, reverse and void payments, and
month-end closing. Also included in the course
are: setting terms for calculating document
discount dates and due dates, using balance
forward and open-item statements, and applying
any mix of the comprehensive service and finance
charges available.
If you are interested in a course or version not
listed, please contact your Account Manager.
Phone: 888-545-0010
Red Hat Courses Available!
Red Hat Enterprise Linux is your solution across a broad range of hardware
architectures, hypervisors and clouds. Whether you're working towards becoming a
Red Hat Certified Engineer (RHCE) or Red Hat Certified Systems Administrator (RHCSA),
New Horizons hands-on labs and training— based on real-world application and
experience—will help you achieve the certification you need.
Red Hat System Administration I
(RH124)
5 Days
Red Hat® System Administration I (RH124) is
designed for IT professionals who are new to
Linux® and require core Red Hat Enterprise Linux
skills. This course focuses on essential
administration tasks that will be encountered in
the workplace, including installing the operating
system, establishing network connectivity,
managing physical storage, and performing basic
security administration.
Early in the course, GUI-based tools will be
featured to build upon the students' existing
technical knowledge. As the course progresses,
key command-line concepts will be introduced to
provide a foundation for students planning to
continue to Red Hat System Administration II with
the goal of becoming full-time Linux system
administrators.
Red Hat Enterprise Linux Solaris
Administrators (RH290)
3 Days
When migrating platforms, it's critical to
ensure that in-house professionals have the
skills to maximize performance and maintain
efficiency across the entire system. Red Hat®
Enterprise Linux® for Solaris Administrators
(RH290) quickly but completely covers many
of the hands-on, practical skills needed when
migrating from Sun Solaris to Red Hat
Enterprise Linux.
The course focuses on the differences
between the 2 operating systems, covering
Red Hat Enterprise Linux equivalents to
Solaris-specific technologies, like applying
software patches, automating deployment
with Kickstart, and using advanced filesystem features. In addition, the course
demonstrates how to use RPM, yum, Red Hat
Network, and Kickstart to manage your
environment.
Red Hat Enterprise Security
Network Services (RHS333)
4 Days
Red Hat® Enterprise Security: Network Services
(RHS333) is an intensive course that equips senior
system administrators and security professionals
with the skills and knowledge required to harden
systems against both internal and external
attacks.
This class advances beyond the essential security
coverage offered in the Red Hat Certified Engineer
(RHCE®) curriculum and delves more deeply into
the security features, capabilities, and how to
properly respond to sophisticated security threats
aimed at enterprise systems. You'll also get an indepth analysis of the ever-changing threat models
as they pertain to Red Hat Enterprise Linux®. At
the end of the 4-day course, you should be able to
design and implement an adequate security
profile for critical enterprise systems.
An RHCE who successfully completes this course is
prepared to take the Red Hat Enterprise Security
Network Services Expertise Exam (EX333), sold
separately.
Red Hat Enterprise SELinux
Policy Administration (RHS429)
4 Days
Security-enhanced Linux® (SELinux) is a powerful,
kernel-level security layer that provides finegrained control over which users and processes
may access which resources and execute which
programs on a system.
Red Hat® Enterprise SELinux Policy Administration
(RHS429) introduces senior system
administrators, security administrators, and
application programmers to SELinux policy
writing. Learn how SELinux works and how to
manage, write, compile, and debug an SELinux
policy. This class culminates in a major project to
analyze, determine the security needs of, and
design and implement a set of net-new policies
for a service previously unprotected by SELinux.
A Red Hat Certified Engineer (RHCE®) who
successfully completes this course is prepared to
take the Red Hat Enterprise SELinux Policy
Administration Expertise Exam (EX429), sold
separately.
Phone: 888-545-0010
Red Hat Enterprise Deployment
& Systems Management (RH401)
4 Days
Red Hat® Enterprise Deployment and Systems
Management training course explores the
concepts and methods necessary for successful
large-scale deployment and management of Red
Hat Enterprise Linux systems.
Experienced system administrators will learn how
to implement and manage Red Hat Enterprise
Linux® deployments efficiently and effectively, in
ways that make their systems manageable by a
team of administrators. Central to this course is
training on the use of the Red Hat Network
Satellite Server for deployment and provisioning
of Red Hat Enterprise Linux systems. By the end of
this course, students will have built their own
RPM packages and will have used Subversion to
make changes to scripts.
take the Red Hat Enterprise Deployment and
Systems Management Expertise Exam (EX401).
Red Hat Enterprise Directory Services 4 Days
& Authentication (RH423)
Red Hat® Enterprise Directory Services and
Authentication is an intensive course designed to
train senior system administrators in the skills
required to manage and deploy the Red Hat
Directory Server on and for Red Hat Enterprise
Linux® systems. This course also covers crossplatform integration of directory services in order
to provide authentication or information services
across the enterprise. In addition, students will
gain an understanding of the basic concepts,
configuration, and management of LDAP-based
services. This course also explores PAM, the
Pluggable Authentication Modules system, and
how it integrates with services that require
authentication.
take the Red Hat Enterprise Directory Services and
Authentication Expertise Exam (EX423).
Red Hat System Administration III
(RH254)
Red Hat Enterprise Clustering
& Storage Management (RH436)
4 Days
The intensive, hands-on Red Hat® Enterprise
Clustering and Storage Management course
teaches storage management, the Red Hat High
Availability Add-On, and the shared storage
technology delivered by Red Hat Global File
System 2 (GFS2) and Red Hat Storage Server.
Created for senior Linux® system administrators,
this 4-day course strongly emphasizes lab-based
activities. You'll learn how to deploy and manage
shared storage and server clusters that provide
highly available network services to a missioncritical enterprise environment.
4 Days
A current Red Hat Certified Engineer (RHCE®) who
take the Red Hat Enterprise Clustering and
Storage Management Expertise Exam (EX436).
Red Hat System Administration III
(RH254)
Red Hat Enterprise Performance
Tuning (RH442)
4 Days
Red Hat® Enterprise Performance Tuning is
designed to teach senior Linux® system
administrators the methodology of performance
tuning for Red Hat Enterprise Linux. This course
discusses system architecture with an emphasis
on understanding the implications of system
architecture on system performance, methods for
testing the effects of performance adjustments,
open source benchmarking utilities, methods for
analyzing system and networking performance,
and tuning configurations for specific application
loads.
4 Days
Red Hat System Administration II
(RH134)
A follow-up course for students that have
completed Red Hat® System Administration I
(RH124), Red Hat System Administration II
(RH134) is designed for IT professionals working
to become full-time enterprise Linux® system
administrators. Building on the foundation of
command-line skills covered in System
Administration I, students will dive deeper into
Red Hat Enterprise Linux to broaden their toolkits
of administration skills. By the end of this course,
students will be able to administer and
troubleshoot file systems and partitioning, logical
volume management, access control, and package
management. Students who attend Red Hat
System Administration I and II will be fully
prepared to take the Red Hat Certified System
Administration (RHCSA) exam.
Note: This course is intended to be taken
following Red Hat System Administration I and
does not cover all RHCSA exam tasks. Students
with solid Linux command-line skills seeking to
take only one course before attempting the
RHCSA exam should consider the RHCSA Rapid
Track Course (RH200).
take the Red Hat Enterprise Performance Tuning
Expertise Exam (EX442).
Performance-based testing
of real-world skills
Phone: 888-545-0010
4 Days
Cognos Authorized Technical Training
Cognos 8
B2455 IBM Cognos 8
BI Administration (V8.4)
3 Days
IBM Cognos 8 BI Administration (v8.4) is a threeday, instructor-led course that is designed to
teach new administrators the fundamental
responsibilities of administering servers and
content in IBM Cognos 8 BI.
B2419 IBM Cognos 8
3 Days
BI Administration: Advanced Architecture
& Troubleshooting (V8.4)
IBM Cognos 8 BI Administration: Advanced
Architecture and Troubleshooting (V8.4) is a three
-day instructor-led course that teaches
participants how to identify components and subcomponents of the IBM Cognos 8 architecture and
how to troubleshoot these components using
various tools and techniques.
B2451 Cognos 8
1 Day
BI Analysis Studio: Analyze Data (V8.4)
IBM Cognos 8 BI Analysis Studio: Analyze Data
(V8.4) is a one-day, instructor-led course that
teaches business authors to navigate and analyze
data in Analysis Studio. Through a combination of
lectures and hands-on workshops, attendees will
discover trends, identify opportunities, and learn
how to make better business decisions
02450 IBM Cognos 8
1 Day
BI Query Studio: Build Ad Hoc Reports (V8.4)
IBM Cognos 8 BI Query Studio: Build Ad Hoc
Reports (v8.4) is a one-day, instructor-led course
designed for business authors who want to learn
how to create, modify and organize ad hoc
reports. The course covers how to use different
report capabilities, how to graphically display the
data, and how to create reports with a consistent
look and feel through the use of templates.
B2482 IBM Cognos 8
4 Days
BI Transformer: Design OLAP Models (V8.4)
IBM Cognos 8 BI Transformer: Design OLAP
Models (v8.4) is a four-day, instructor-led course
that provides participants with knowledge of
OLAP modeling concepts using Transformer.
Participants will learn how to design, build, and
maintain PowerCubes for use in IBM Cognos 8 BI
so that end users can easily analyze data.
B2432 IBM Cognos 8
2 Days
BI: Essentials for Managing BI Projects (V8.4)
B5151 IBM Cognos
1 Day
BI Analysis Studio: Analyze Data (V10.1)
IBM Cognos 8 BI: Essentials for Managing BI
Projects (v8.4) is a two-day, instructor-led course
that provides participants with essential
knowledge to ensure the success of their Cognos
8 BI implementation. Participants will be
introduced to the Cognos Solutions
Implementation Methodology (CSIM), the
elements of IBM Cognos 8 BI, and the underlying
architecture.
IBM Cognos BI Analysis Studio: Analyze Data
how to make better business decisions.
B2475 IBM Cognos 8 BI
PowerPlay Administration (V8.4)
1 Day
IBM Cognos 8 BI PowerPlay Administration (V8.4)
is a one day course that provides you with
knowledge of how to administer IBM Cognos 8 BI
PowerPlay applications in the IBM Cognos 8 BI
environment. You will identify IBM Cognos 8 BI
PowerPlay components and architecture, set
server properties, schedule, monitor, log, and
audit PowerPlay activities, set cube and report
properties, and set security.
B2474 IBM Cognos 8 BI
1 Day
PowerPlay Studio: Web Exploration (V8.4)
IBM Cognos 8 BI PowerPlay Studio: Web
Exploration (V8.4) is a one-day instructor-led
course designed to teach you the basic skills they
need to view, explore, format and distribute
PowerPlay reports using PowerPlay Studio. You
will learn to create reports, view multidimensional
cube data, add calculations, and use graphical
displays. The course also covers drag and drop
within crosstabs, ranking, custom subsets and
B5155 IBM Cognos 8
BI Administration (V10.01
3 Days
IBM Cognos BI Administration (V10.1) is a threeday, instructor-led course that is designed to
teach new administrators the fundamental tasks
of administering servers and content in IBM
Cognos BI. Through a combination of lectures and
hands-on exercises, students will install and
configure the IBM Cognos BI software, implement
security, and manage the server components.
B5132
2 Days
IBM Cognos BI Manage Projects (V10.1)
IBM Cognos BI: Manage Projects (V10.1) is a twoday, instructor-led course that provides
participants with essential knowledge to ensure
the success of their Cognos 10 BI implementation.
Participants will be introduced to the IBM Cognos
Solutions Implementation Methodology (IBM
CSIM), the elements of IBM Cognos 10 BI, and the
underlying architecture.
B5175 IBM Cognos
PowerPlay Administration (V10.1)
1 Day
IBM Cognos PowerPlay Administration is a one
day instructor-led course. It is designed provide
attendees with the knowledge of how to
administer IBM Cognos PowerPlay applications in
the IBM Cognos BI environment. They will identify
IBM Cognos PowerPlay components and
architecture, set server properties, schedule,
monitor, log and audit activities, set cube and
report properties, and set security.
B5150 IBM Cognos
1 Day
Query Studio: Build Ad Hoc Reports (V10.1)
IBM Cognos Query Studio: Build Ad Hoc Reports
(V10.1) is a one-day, instructor-led and instructorled on-line course designed for business authors
who want to learn how to create, modify and
organize ad hoc reports. This course covers how
to use different report capabilities, how to
graphically display data, and how to create
reports with a consistent look and feel through
the use of templates.
B5160 IBM Cognos
5 Days
Report Studio: Author Professional Reports
(V10.1)
This course is designed for professional report
authors to learn report building techniques using
relational data models, and ways of enhancing
and customizing, and managing professional
reports. Attendees will participate in hands-on
demos and workshops that illustrate key concepts
while learning how to use the product. The
second part of this course builds on topics learned
in the Fundamentals section.
Phone: 888-545-0010
Cognos Authorized Technical Training
B5158
3 Days
IBM Cognos Report Studio: Author
Professional Reports Fundamentals (V10.1)
IBM Cognos Report Studio: Author Professional
Reports Fundamentals (V10.1) is a three-day,
instructor-led course. It is designed for
professional report authors to learn report
building techniques using relational data models,
and ways of enhancing and customizing, and
managing professional reports.
B5161
1 Day
IBM Cognos Report Studio: Author
Reports with Multidimensional (V10.1)
IBM Cognos Report Studio: Author Reports with
Multidimensional Data (V10.1) is an advanced two
-day, instructor-led course in which professional
report authors build on their experience with
Report Studio by applying dimensional techniques
to reports.
B5182
IBM Cognos Transformer: Design
OLAP Models (V10.1)
4 Days
IBM Cognos Transformer: Design OLAP Models
(V10.1) is a four-day, instructor-led course that
provides developers with knowledge of OLAP
modeling concepts using Transformer.
Participants will learn how to design, build, and
maintain PowerCubes for use in IBM Cognos BI so
that end users can easily analyze data.
I5156
3 Days
IBM Cognos BI Administration (V10.1)
IBM Cognos BI Administration (V10.1) is an online
instructor-led course that is designed to allow
new administrators to learn the fundamental
tasks of administering servers and content in IBM
Cognos BI. Through a combination of information
and hands-on exercises, students will install and
configure the IBM Cognos BI software, implement
security, and manage the server components.
I5151
IBM Cognos BI Analysis Studio:
Analyze Data (V10.1)
1 Day
IBM Cognos BI Analysis Studio: Analyze Data
how to make better business decisions.
Participants will learn techniques such as ranking,
filtering, asymmetrical crosstabs, and graphing to
help them analyze large volumes of data (whether
OLAP or dimensionally modeled relational
metadata.
I5110
IBM Cognos BI What’s New (V10.1)
2 Days
IBM Cognos BI What's New (V10.1) is a two-day
instructor led course that provides participants
with knowledge of new features offered in IBM
Cognos BI (V10.1). Through lecture and hands-on
experience, participants will discover the highvalue benefits of this release, including a
simplified, more engaging business user
experience, a richer, self-service reporting and
analysis environment, workflow and
collaboration, and easy application administration
and life cycle.
I5152
IBM Cognos Framework Manager:
Design Metadata Models (V10.1)
5 Days
1 Day
IBM Cognos PowerPlay Studio: Web Exploration
(V10.1) is a one-day instructor-led/Instructor-led
online course designed to teach users the basic
skills they need to view, explore, format and
distribute results using IBM Cognos PowerPlay
Studio. Participants will learn to create reports,
view multidimensional cube data, add
calculations, and use graphical displays. The
course also covers drag and drop within crosstabs,
ranking, custom subsets and scenario dimensions.
I5175
1 Day
IBM Cognos PowerPlay Administration
(V10.1)
IBM Cognos PowerPlay Administration is a one
day instructor-led course. It is designed provide
attendees with the knowledge of how to
administer IBM Cognos PowerPlay applications in
the IBM Cognos BI environment. They will identify
IBM Cognos PowerPlay components and
architecture, set server properties, schedule,
monitor, log and audit activities, set cube and
report properties, and set security.
Phone: 888-545-0010
1 Day
IBM Cognos Query Studio: Build Ad Hoc Reports
(V10.1) is a one-day, instructor-led and instructorled on-line course designed for business authors
who want to learn how to create, modify and
organize ad hoc reports. This course covers how
to use different report capabilities, how to
graphically display data, and how to create
reports with a consistent look and feel through
the use of templates. The course also covers basic
administrative tasks, such as scheduling reports
and delivering reports in different formats (e.g.
HTML, PDF, Excel).
WebSphere
IBM Cognos Framework Manager: Design
Metadata Models (V10.1) is a five-day, instructorled course that provides participants with
introductory to advanced knowledge of metadata
modeling concepts, and how to model metadata
for predictable reporting and analysis results using
Framework Manager. Participants will learn the
full scope of the metadata modeling process, from
initial project creation, to publishing of metadata
to the Web, enabling end users to easily author
reports and analyze data.
I5174
IBM Cognos PowerPlay Studio:
Web Exploration (V10.1)
I5150
IBM Cognos Query Studio:
Build Ad Hoc Reports (V10.1)
WA380
WebSphere Application Server V8
Administration for Windows
5 Days
This 5-day instructor-led course teaches students
the skills needed to install and administer IBM
WebSphere Application Server V8. As the latest
release of WebSphere Application Server, Version
8 offers users enhanced support for standards,
emerging technology, and a choice of
development frameworks.
WA370
5 Days
IBM WebSphere Application Server V7
Administration for Windows
WA580
WebSphere Application Server V8
Administration for Linux
5 Days
Oracle Authorized Technical Training
Oracle
ORC100
5 Days
Oracle Database 11g: Administration
Workshop I DBA
This course is your first step towards success as an
Oracle professional, designed to give you a firm
foundation in basic database administration. In
this class, you'll learn how to install and maintain
an Oracle database. You will gain a conceptual
understanding of the Oracle database
architecture and how its components work and
interact with one another.
www.ksicloud.com
ORC101
3 Days
Oracle Database 10g: Managing Oracle
on Linux for System Administrators
This course prepares a Linux system administrator
for managing a system on which Oracle Database
has been installed. Elements of how Oracle works
on Enterprise Linux and specific steps for
preparing Linux for a database installation are
covered. This course provides the system
administrator, who already has some Linux
experience, with the skills needed to diagnose an
Oracle Database using system administration
tools.
ORC102
5 Days
Oracle Database: Introduction to SQL
This course covers creating indexes and
constraints, and altering existing schema objects.
Additionally, participants learn how to create and
query external tables. In order to query and
manipulate data within the database, to use the
dictionary views to retrieve metadata and create
reports about their schema objects, participants
get to understand the advanced features of SQL.
Some of the date-time functions available in the
Oracle Database are also covered. This course also
discusses how to use the regular expression
support in SQL.
If you are interested in a course or version not
listed, please contact your Account Manager.
ORC103
3 Days
Oracle Database 11g: SQL Tuning Workshop
This course counts towards the Hands-on course
requirement for the Oracle Database 11g
Administrator Certification. Only instructor-led
inclass or instructor-led online formats of this
course will meet the Certification Hands-on
Requirement. Self Study CD-Rom and Knowledge
Center courses DO NOT meet the Hands-on
Requirement.
Phone: 888-545-0010
DESKTOP APPLICATIONS
ADOBE
Acrobat 9.0
1 Day
Dreamweaver CS5
1 Day
Flash CS5
1 Day
Share files electronically by email, over a
network, or on the web, so that the recipients can view, print and offer feedback.
Design , build, and upload a web site.
Create and manipulate a wide variety of
objects ranging from simple graphic designs
to complex animations.
Acrobat 9.0
Dreamweaver CS5
Flash CS5
1 Day
1 Day
1 Day
Convert technical documents to PDF files,
enhance and control PDF content accessibility, customize PDF documents for interactive use online , and prepare PDFs for com-
Develop professional –looking web pages
and rollover effects.
Plan, design, and develop complex Flash
projects.
Adobe CS5
Dreamweaver CS5
Flash Workshop
1 Day
1 Day
2 Days
Utilize the new features in Photoshop, Illustrator, InDesign, Flash, and Dreamweaver
released as part of Adobe Creative Suite 5.
Create database driven web sites and dynamic content.
Create motion tweens and classic tweens.
Button symbols, Movie Clip symbols and
nesting animations will be discussed.
Dreamweaver Workshop
Dreamweaver Workshop
Illustrator Workshop
2 Days
2 Days
2 Days
Mastering Skills
Build a web site from the ground up including planning a web site, optimizing images ,
using Dreamweaver tools to create HTML &
CSS and uploading a site.
Build a web site from the ground up including planning a web site, optimizing images ,
using Dreamweaver tools to create HTML &
CSS and uploading a site.
Master the pen toll for tracing techniques.
Phone: 888-545-0010
DESKTOP APPLICATIONS
ADOBE
Illustrator CS5
1 Day
Photoshop CS5
2 Days
Create illustrations, logos, advertisements,
or other graphic documents.
Create and enhance graphics for print and
the web.
Illustrator
Photoshop CS5
1 Day
Create complex illustrations using the pen.
Create layer masks, layer effects and enhance photos for print and the web.
1 Day
Publisher 2010
1 Day
Deploy the advanced techniques to create
documents for pre-press.
Create newsletters brochures, business
cards, postcards and flyers.
InDesign CS5
www.ksicloud.com
2 Days
InDesign CS5
1 Day
Deploy the advanced techniques to create
documents for pre-press.
Phone: 888-545-0010
Registration & Cancellation Information
To register for a Knowledge Solutions course,
contact your Account Manager at one of our
locations. Early registration is strongly
recommended. Please note: Payment is due in full
no later the date of the class unless prior corporate
arrangements have been made. Call your Account
Manager for details.
COURSE PREREQUISITES
All of our Level 2 and Level 3 courses build upon
skills developed in earlier classes. It is important that
you are proficient with the skills presented in these
foundation classes. For complete course outlines,
please contact your Account Manager.
REFUND POLICY
All tuition and fees paid by the applicant shall be
refunded if the applicant is rejected by the school
before enrollment. An application fee of not more
than $25.00 (not more than $10.00 for veterans)
may be retained by the school if the application is
denied. All tuition and fees paid by the applicant shall
be refunded if requested within three business days
after signing a contract with the school. After the
third business day has elapsed , the student
cancellation and no-show policy, outlined below, will
apply . All refunds shall be returned within 30 days.
VETERANS CANCELLATION AND REFUND POLICY
If you receive educational benefits through the
United States Department of Veterans Affairs (DVA)
and you wish to cancel your program, you must
submit a written notice of cancellation to KSI. Upon
receipt of written notice of cancellation , KSI will
refund the amount of the unused portion of the
veteran’s tuition. Unused tuition will be calculated on
a pro-rata basis by taking the total cost of the
program paid by the veteran, less the price for any
courses, books, materials, labs, and exams used by
the student prior to the date of the cancellation
notice.
STUDENT CANCELLATION AND NO-SHOW POLICY
DESKTOP APPLICATIONS OPEN ENROLLEMENT
INSTRUCTOR-LED AND MENTORED LEARNING
CLASSES. If you cannot attend the class for which you
hold a reservation, you must notify your Account
Manager five (5) or more business days prior to the
class. For pre-paid coupon and single-seat
enrollments, no refund will be issued nor outstanding
invoice canceled, if you cancel your class less than (5)
business days prior to class date or if you DO NOT
show up for class. For club members enrollments , a
$50 cancellation fee will be assessed. Club members
who repeatedly fail to comply with this cancellation
policy may have their membership canceled. KSI
reserves the right to cancel classes due to low
enrollment at any time. In the event of cancellation
occurs, your Account Manager will contact you.
CERTIFIED TECHNICAL OPEN ENROLLMENT
INSTRUCTOR-LED LEARNING CLASSES. If you cannot
attend the class for which you hold a reservation ,
you must notify your Account Manager ten (10) or
more business days prior to the class. For pre-paid
coupon and single-seat enrollments , no refund will
be issued nor outstanding invoice canceled , if you
cancel your class less than ten (10) business days
prior to the class date or of you DO NOT show up for
the class. For enrollments associated with Technical
Certification or Club packages, a $500 cancellation
fee will be assessed.
Self paced E-Learning 24/7 training courses may be
upgraded to equivalent Instructor-Led courses,
provided such an upgrade is made within 30 days of
receipt of your password, and provided that you
have not completed more than 20% of the class.
WHEN YOU COME TO CLASS
Students should arrive at least 20 minutes prior to
class start time. If you’ve been issued a physical class
coupon you will be asked to present it upon arrival .
If you arrive more than 30 minutes late to class, your
seat may be given to a waiting client . Please call if
you anticipate arriving late.
DESCRIPTION OF FACILITIES AND STUDENT MATERIALS
At Knowledge Solutions each student will have his/
her own computer and a manual provided to follow
along with the instructor. All classrooms have climate
controls to provide a comfortable learning
environment . All of our facilities have easily
accessible restrooms and break-rooms for student
use. KSI offers a variety of resources to enhance your
learning experience. These tools are available to all
students who choose to take advantage of them.
Learning resources include Web-based and print
services that allow students to clearly visualize what
they will learn and also practice new skills learned in
class.
GRIEVANCE/APPEALS PROCEDURES
In the event that you experience a problem with a
particular class or instructor, you should first discuss
the matter with your instructor. If a resolution
cannot be reached, you should contact your account
manager. In the event that you experience a problem
with a policy, procedure, or practice of Knowledge
Solutions educational program, you should first
contact your Account Manager. If a satisfactory
agreement cannot be reached by you and the
Account Manager, you should then contact the
School Director. It is the policy of KSI and our staff to
resolve students concerns in a swift and equitable
manner.
If the School Director upholds the initial decision, the
student may appeal the decision in writing to KSI’s
Executive Management, within 30 days of ruling. The
Knowledge Solutions International Executive
Management will review the appeal at its regularly
scheduled meeting and notify the student of its
decision in writing. Appeals should be mailed to one
of the location below:
Knowledge Solutions International
Corporate Office:
1515 Market Street, Suite 705
Philadelphia, PA, 19102
Phone:
(888) 545-0010
Email:
[email protected]
Web Site:
www.ksicloud.com
1000 N West Street, Suite 1200, Wilmington, DE 19801
Phone: 888-545-0010

KSI Catalog - Knowledge Solutions International

Transcription

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