KSI Catalog - Knowledge Solutions International
Transcription
KSI Catalog - Knowledge Solutions International
2014 CATALOG Web: www.ksicloud.com Phone: 888-545-0010 Email: [email protected] TABLE OF CONTENTS 3 Knowledge Solutions International 4 Delivery Options 5 Office 365 6 Microsoft Business Applications 7 Microsoft Office Training Courses 14 CompTIA Technical Training Courses 16 ITIL Training Courses 17 Cisco Technical Training Courses 22 VMware Technical Training Courses 24 Citrix Technical Training Courses 23 Microsoft Technical Training Courses 41 Red Hat Technical Training 43 Cognos Technical Training Courses 45 Oracle Technical Training Courses 46 Desktop Application Training 48 Registration & Cancellation Information Web: www.ksicloud.com Phone: 888-545-0010 Email: [email protected] Knowledge Solutions International Inc. (KSI) is a global learning and development organization with access to over 450 locations in 70 countries around the world. KSI provides technology education services and cloud solutions to organizations in all geographical locations. KSI’s services include the power of cloud productivity to businesses of all sizes, helping to save time, money, and free up valuable resources. We specialize in providing Microsoft email and collaborations solutions to our clients, by offering a cost effective solution and leveraging the power of the cloud. KSI has become a global leader within the Microsoft community providing industry expertise on Microsoft products and services as a corporate Certified Learning Solutions Partner. Our CPLS status guarantees your organization will receive a quality experience from certified professionals that have validated their skills with vendor specific certifications. Ask about our corporate 110% Quality Guarantee. KSI is also a Microsoft Academic Service Partner (MASP), our organization has been recognized as a strategic partner in supporting the academic community and the Microsoft IT Academy membership program. To help IT Academy members take full advantage of IT Academy Program benefits, Microsoft has established the Microsoft Academy Service Partner Program. Microsoft Academy Service Partners are part of the Microsoft Partner Network and we are Microsoft Authorized Education Resellers (AERs) who have demonstrated expertise in the Microsoft IT Academy Program and are prepared to help IT Academy members better understand and use their member benefits. We look forward to earning your business and exceeding your expectations! Web: www.ksicloud.com Phone: 888-545-0010 Email: [email protected] DELIVERY OPTIONS KSI’s delivery solutions can be tailored to meet your organization’s specific requirements. Our training can be delivered using four different modalities: Instructor-led training, Virtual training, Self-paced eLearning, and our Hybrid Instructor Led Learning that includes a combination of classroom and virtual students. Classroom Rentals Rent computer classrooms or equipment on a daily, weekly or monthly basis from our global locations. We make select sites available for rentals. Our locations are excellent for classroom-based instruction, product demonstrations, sales presentations, seminars and events. You can rent a Virtual Training Classroom. Do you have to train a group of people located in multiple locations or do you have several trainees/attendees who are unable to travel to your classroom? Or is your training room computers old and underpowered? Solve your problem by renting our virtual training lab! Our virtual labs are powerful Pentium i5 computers with a minimum 8GB RAM. Our staff will load your image and provide the requirements for a successful delivery. Your students remotely control the virtual lab computers from your classroom or their office, home or hotel. The virtual lab computers are connected to the internet through redundant T-1 class connections. The virtual labs are also located in several geographic areas. These features, combined with the outstanding reliability of Knowledge Solutions International, assure that your virtual lab will be always available. Facility/Classroom Highlights Classrooms sizes from 4 to 24 student seats (varies by location) Instructor station (same setup as student machines) Pentium i5 computers with min. 8 GB RAM Morning and afternoon snack and beverages available On-site staff to welcome your instructor and students Technical support Standard hours of operation: 8:00am to 5:00pm, EST Mon-Fri ADA Compliant 17" or 19" monitors (varies by location) System for projecting instructor's PC screen Optional Features (additional cost) Extended Technical Assistance High-speed Internet access Erasable whiteboard Extended Operating Hours Catered Breakfast and Lunch Virtual Training Knowledge Solutions International provides a hands-on virtual lab environment to support the delivery of virtual or on-site training. Our scalable data center provides pre-configured student images containing all of the software needed for class. By leveraging virtual labs, students experience true hands-on training with no need for any local software. KSI instructors can remotely view student lab machines and provide guidance and support. Virtual Instructor-Led Training is the most cost effective on-line learning experience. Virtual Training blends the benefits of Instructor-Led training with the convenience of a virtual online classroom. This is the most effective approach to hands-on training to a geographically diverse student population. Training is achieved via an easy-to-use web application. Classes include lectures, demonstrations, and hands-on virtual labs taught by our highly-qualified and experienced certified instructors. Virtual Training provides numerous benefits including: Increased flexibility in scheduling Cost savings – by eliminating all instructor and student travel No local software setup or installation required Browser based access, with minimal PC hardware/software requirements Communicate via VOIP or telephone bridge Collaborate and network with geographically dispersed colleagues and peers Client-Onsite Training KSI can provide hands-on, instructor-led training right in your organization’s own facility. We will coordinate the logistics of instructor travel, scheduling, shipping and course materials, as well as full mobile computer lab setup. We can also accommodate remote attendee participation via our remote hybrid model. KSI on-site training consists of lectures, demonstrations, and hands-on labs taught by our highly-qualified, experienced, and certified instructors. Web: www.ksicloud.com Phone: 888-545-0010 Email: [email protected] Microsoft Office 365 leverages the cloud to deliver enterpriselevel productivity solutions to businesses of all sizes. Office 365 includes Microsoft Office Professional Plus, Microsoft Exchange Online, Microsoft Lync Online, and Microsoft SharePoint Online. With Microsoft cloud services, your organization can lower cost and deliver the right set of tools or the right users, all with the appropriate layers of security and compliance. Contact Knowledge Solutions to set up a free trial account today! Web: www.ksicloud.com Phone: 888-545-0010 Email: [email protected] MICROSOFT BUSINESS APPLICATIONS PHONE: (888) 545-0010 WWW.KSICLOUD.COM Microsoft Office Professional 2013 brings together top-of-the-line tools to help you stay organized, connected, and competitive. Web: www.ksicloud.com Phone: 888-545-0010 Email: [email protected] MICROSOFT OFFICE Introduction to PC’s 1 Day Windows 8 Microsoft Windows 8 1 Day Level II Level I Upon successful completion of this course, students will be able to: Examine the parts that make up a personal computer to familiarize yourself with the basic components and individual functions of each component, explore the Windows 8 operating system after logging on to it using the personal computer, manage files and folders using Windows Explorer to navigate to folders and manage files, understand application software, and use common tools and applications that are part of the Windows 8 operating system such as the WordPad word processor, the Paint tool, the Calculator tool, among others. Customize the Windows 8 desktop using the customizing tools and shortcuts to personalize the desktop to suit your business requirements and examine networking tools and features so that you can browse for information using the Internet. Microsoft Windows 7 1 Day Transition from Windows 8 This course is designed for students who wish to switch from using a PC running on the Microsoft Windows 7 operating system to using a PC running on the Microsoft Windows 8 operating system in a business or work-related environment. Students will gain a foundational understanding of how to operate within the Windows 8 environment from your PC and be able to take full advantage of the many sharing, storing, and multi-platform benefits inherent in the Windows 8 operating system This course teaches the core functions and features of Windows 8. Students will learn how to navigate the Windows 8 interface, use the Charms bar and search tools, install and use apps, and use Internet Explorer 10. Then they will learn to manage power options, browse folders, configure user accounts, and use system security tools. Finally, students will learn to work with tiles and customize PC settings. Microsoft Windows 8 1 Day Level II This course teaches more advanced functions of Windows 8. Students will learn how to use the Control Panel, to manage folder and file settings, monitor apps and system performance with Task Manager, and update Windows. Next they will learn to manage devices, printers, and disks. Then they will learn to connect to networks, share resources, and connect to remote systems. Finally, students will learn to recognize common security threats, secure their systems and browser, and to use troubleshooting and restore tools. Word 2013 Level I 1 Day Exam: 77-418 This ILT Series course covers the basic skills and concepts students need to use Microsoft Word 2013 productively and efficiently. After an introduction to Word's window components, students will learn how to create and save documents and how to navigate documents. Then they will edit, copy and paste, and find and replace text. They will also learn how to enhance the appearance of a document by using various formatting options. In addition, they will create tables, adjust page layout, work with graphics, and proof and print documents. Web: www.ksicloud.com Word 2013 Phone: 888-545-0010 1 Day Exam: 77-418 In this ILT series course, students will further build on the skills acquired in the Microsoft Word basic course. Students will learn to use styles and outlines, and how to format tables. Then they will insert SmartArt diagrams, work with shapes, and format text graphically. They will also learn how to format a document by adding sections, columns, and design elements such as watermarks and themes. In addition, they will use Track Changes and prepare documents for sharing and exporting. Finally, students will learn how to Word 2013 Level III 1 Day Exam: 77-418 This ILT Series course covers advanced skills and concepts students need to use Microsoft Word 2013 productively and efficiently. Students will learn to add interactive elements such as forms and content from other applications, and to save a file as a web page. Then they will learn how to use document references such as citations, indexes, and tables of contents. Next, they will learn to work more efficiently in Word by customizing the ribbon, creating macros, using building blocks, and inserting subdocuments. In addition, students will learn to record and copy macros, to create and modify VBA modules, and to control Word objects in the Visual Basic Environment. Finally, students will learn the fundamentals of VBA programming through creating control structures, designing VBA forms, and debugging programs. Email: [email protected] MICROSOFT OFFICE Access 2013 Level I 1 Day Exam: 77-424 This ILT Series course covers the basic skills and concepts students need to use Microsoft Access 2013 productively and efficiently. After an introduction to the Access 2013 environment, students will learn how to plan databases and create tables. Then they will learn to organize fields and records, and to work with data entry rules. They will learn how to create basic queries, and how to work with forms and reports. Access 2013 Level II 1 Day Exam: 77-424 This ILT Series course provides students with additional skills and concepts needed to use Microsoft Access 2013 productively and efficiently. They will learn to normalize data, join tables while observing referential integrity, query multiple tables, format forms and reports, insert background images and charts; and create specialized objects such as lookup fields, subforms and subreports, navigation forms, and calculated fields. Access 2013 Level III 1 Day Exam: 77-424 Upon successful completion of this course, students will be able to: Create complex Access databases by structuring existing data, with advanced queries, working with macros, and performing database maintenance. Outlook 2013 Level I 1 Day Exam: 77-423 This course covers the basic functions and features of Outlook 2013. Students will learn how to read and send email messages using several methods; they will learn how to manage email messages and attachments, configure message options, and use basic search functions. Students will also learn to manage contacts and contact groups, work with tasks, and create appointments. Finally, they will learn to send and respond to meeting requests. Outlook 2013 Level II 1 Day Exam: 77-423 Upon successful completion of this course, students will be able to: Customize the Outlook Environment, calendar, and mail messages and will also track, share, assign and quickly locate Outlook items. Outlook 2013 Level III 1 Day Exam: 77-423 Upon successful completion of this course, students will be able to: Personalize and organize their email, manage Outlook data files, share and link contacts, archive items, create forms, and work offline and remotely. PowerPoint 2010 Level I 1 Day Exam: 77-422 This ILT Series course covers the basic functions and features of PowerPoint 2013. After an introduction to PowerPoint’s window components, students will open and run a presentation and switch between views. They’ll create a basic presentation and add content; arrange, insert, and delete slides; and apply templates and design themes. Then, they’ll learn how to create and edit shapes, insert and modify WordArt objects and pictures, and work with tables, charts, and diagrams. Finally, they’ll learn how to proof a presentation, create speaker notes, and present and share their PowerPoint 2010 Level II 1 Day Exam: 77-422 In this course students will learn more about working with images, and how to include media files, animation, and a photo album in a presentation. Next, they’ll explore advanced tools for working with SmartArt, tables, and charts, and then learn how to create action buttons and equations. Students will also integrate other Microsoft Office files, embed and link external Web: www.ksicloud.com Phone: 888-545-0010 Visio Professional 2013 1 Day Level I This ILT Series course teaches the basic functions and features of Visio Professional 2013. Students will learn how to use stencils, scale and resize objects, draw basic shapes and compound lines, and arrange objects. They will also learn how to create diagrams, work with text, apply formatting, work with background pages, and set file and print properties. Finally, students will create network and brainstorming diagrams, set shape properties, and create reports. Visio Professional 2013 1 Day Level II Upon successful completion of this course, students will be able to: Create custom elements and a custom template, represent external data as a drawing, and share your work with others. Project 2013 1 Day Level I This ILT Series course teaches the basic commands and features of Microsoft Project 2013. Students will learn how to create and modify task lists, establish a project schedule, create calendars, assign resources to tasks, track costs, and work with different views and tables. Students will also apply filters and groups, and sort task and resource data. Finally, they will learn how to resolve resource conflicts. Project 2013 1 Day Level I Students will learn how to work with templates, create baseline plans, monitor and update projects, analyze project statistics, handle delays and conflicts, create reports, share resources, consolidate projects, and customize Project. Students will also learn how to communicate project information by using Project Server 2013, and how to integrate Project data with Email: [email protected] MICROSOFT OFFICE Publisher 2013 Level I 1 Day NEW Level II In Publisher Level I students will learn how to create publications using the Publisher Wizard, Blank Presentation, and the Publication Design features. Basic information will be covered including working with text boxes, additional pages, clip art, rulers, and tables Publisher 2013 Level II NEW 1 Day Level 2 will take the use of blank publications in greater detail. In addition, information and practice will include a more depth use of graphics, shapes, and text boxes. Excel 2013 .5 Day Transition from Excel 2010 Upon successful completion of this course, students will be able to: Identify the elements of the Microsoft Office Excel 2013 environment, organize data in Excel worksheets, analyze Excel data by sorting, filtering, and conditionally formatting it, present Excel data using charts, illustrations and PivotTables. Excel 2010 Level I Excel 2013 1 Day Exam: 77-420 This ILT Series course will familiarize students with spreadsheet terminology and the fundamental concepts of Microsoft Excel 2013, including identifying Excel window components, navigating worksheets, and downloading templates. In addition, students will learn the basics of entering and editing text, values, and formulas, and how to save workbooks in the native Excel format, as well as in other formats. They will learn how to move and copy data and formulas, how to determine absolute and relative references, and how to work with ranges, rows, and columns. Students will also learn how to use simple functions, and how to easily apply formatting techniques to worksheet data. They will create and modify charts, and 1 Day Exam: 77-420 This ILT Series course will teach students how to work with large worksheets in Microsoft Excel 2013, and use multiple worksheets and workbooks efficiently. It will introduce them to more advanced formatting techniques, such as applying special number formats, using workbook styles and themes, adding backgrounds, and mimicking watermarks. In addition, students will learn how to create outlines and subtotals, and how to create and apply cell names. They will sort and filter data, and create and format tables. They will learn how to save workbooks as Web pages, how to insert and edit hyperlinks, and how to share workbooks via email. Students will learn how to audit worksheets for errors, how to protect worksheets, how to share and merge workbooks, and track changes in a workbook. Finally, students will customize the Excel environment, and create and modify custom templates. Excel 2013 Level III 1 Day Exam: 77-420 In this ILT Series course, students will work with advanced functions and formulas, as well as lookup functions such as VLOOKUP, MATCH, and INDEX. In addition, students will learn about data validation, and will use advanced data filtering. They will apply advanced chart formatting options, and create more complex charts. They will work with PivotTables and PivotCharts, export and import data, and query external databases. Students will learn about the analytical features of Excel, such as Goal Seek, and how to create scenarios. Finally, they will run and record macros, and explore VBA code. Excel 2013 .5 Day Pivot Tables OneNote 2013 Level I In this course students will create, edit, organize, and enhance notes and also integrate them with other applications using Microsoft OneNote 2010. Call Today For Free Microsoft Class! Delivery Options: Classroom Virtual E-Learning Onsite Private Customized Upon successful completion of this course, students will be able to: Use Word with other programs, collaborate on documents, manage document versions, add reference marks and notes, simplify the use of long documents, secure a document, and create forms. Web: www.ksicloud.com Phone: 888-545-0010 1 Day Email: [email protected] MICROSOFT OFFICE Introduction to PC’s 1 Day Windows 7 Upon successful completion of this course, students will be able to: Examine the parts that make up a personal computer to familiarize yourself with the basic components and individual functions of each component, explore the Windows 7 operating system after logging on to it using the personal computer, manage files and folders using Windows Explorer to navigate to folders and manage files, understand application software, and use common tools and applications that are part of the Windows 7 operating system such as the WordPad word processor, the Paint tool, the Calculator tool, among others. Customize the Windows 7 desktop using the customizing tools and shortcuts to personalize the desktop to suit your business requirements and examine networking tools and features so that you can browse for information using the Internet. Microsoft Windows 7 1 Day Word 2010 1 Day Transition from XP Level I Upon successful completion of this course, students will be able to: Upon successful completion of this course, students will be able to: Explore the new and enhanced features on the Windows 7 desktop, manage files and folders, work with the new and improved programs in Windows 7, secure the computer using the enhanced and new features in Windows 7. Identify and work with basic Word 2010 tools and features, edit text in a Word document, modify the appearance of text in a Word document, insert special characters and graphical objects, organize data in tables, proof a Word document, control the appearance of pages in a Word document, Microsoft Windows 7 Exam: 77-881 1 Day Level I Word 2010 Upon successful completion of this course, students will be able to: Level II Log on to Windows 7, explore its interface, and identify the different components present in the interface, customize the Windows 7 desktop, manage files and folders, use the common tools and programs available in Windows 7 and Upon successful completion of this course, students will be able to: Microsoft Windows 7 1 Day Level II Upon successful completion of this course, students will be able to: Customize the Windows 7 environment, configure user accounts, work with applications in Windows 7, work with devices, manage networks, secure your system data, enhance system performance, Web: www.ksicloud.com Phone: 888-545-0010 1 Day Exam: 77-881 Manage lists, customize tables and charts, customize the formatting of a document using styles and themes, modify pictures in a document, create customized graphic elements, insert content using Quick Parts, control text flow, use templates to automate document creation, use the mail merge function, use macros to automate common tasks. Word 2010 Level III 1 Day Exam: 77-887 Upon successful completion of this course, students will be able to: Use Word with other programs, collaborate on documents, manage document versions, add reference marks and notes, simplify the use of long documents, secure a document, Email: [email protected] MICROSOFT OFFICE Excel 2010 .5 Day Excel 2010 1 Day .5 Day Transition from Excel 2003 Level II Upon successful completion of this course, students will be able to: Upon successful completion of this course, students will be able to: Upon successful completion of this course, students will be able to: Identify the elements of the Microsoft Office Excel 2010 environment, organize data in Excel worksheets, analyze Excel data by sorting, filtering, and conditionally formatting it, present Excel data using charts, illustrations and PivotTables. Manage lists, customize tables and charts, customize the formatting of a document using styles and themes, modify pictures in a document, create customized graphic elements, insert content using Quick Parts, control text flow, use templates to automate document creation, use the mail merge function, use macros to automate common tasks. Use Word with other programs, collaborate on documents, manage document versions, add reference marks and notes, simplify the use of long documents, secure a document, and create forms. Excel 2010 1 Day Upon successful completion of this course, students will be able to: Use advanced formulas, organize worksheet and table data using various techniques, create and modify charts, analyze data using PivotTables, Slicers, and Pivot Charts, insert and modify graphic objects in a worksheet, customize and enhance workbooks and the Microsoft Office Excel environment. Exam: 77-882 Excel 2010 Excel 2010 Pivot Tables 1 Day Call Today For Free Upon successful completion of this course, students will be able to: Enhance productivity and efficiency by streamlining the workflow, collaborate with other workbook users Web: www.ksicloud.com Phone: 888-545-0010 Microsoft Class! Delivery Options: Classroom Virtual E-Learning Onsite Private Customized Email: [email protected] MICROSOFT OFFICE Access 2010 2 Days Outlook 2010 1 Day Level I Visio Professional 2010 1 Day Level II Upon successful completion of this course, students will be able to: Upon successful completion of this course, students will be able to: Upon successful completion of this course, students will be able to: Create and modify new databases and their various objects. Customize the Outlook Environment, calendar, and mail messages and will also track, share, assign and quickly locate Outlook items. Create custom elements and a custom template, represent external data as a drawing, and share your work with others. Access 2010 2 Days Outlook 2010 Upon successful completion of this course, students will be able to: Customize tables, queries, forms and reports and share Access data with other applications. Access 2010 2 Days Level III Create complex Access databases by structuring existing data, with advanced queries, working with macros, and performing database maintenance. InfoPath 2010 1 Day Microsoft Class! Personalize and organize their email, manage Outlook data files, share and link contacts, archive items, create forms, and work offline and remotely. Delivery Options: Level I Upon successful completion of this course, students will be able to: Create a presentation, format text and add graphic objects to a presentation and modify them. Students will also add tables and charts. PowerPoint 2010 Upon successful completion of this course, students will be able to: Level II Create and implement XML-based forms. Upon successful completion of this course, students will be able to: 1 Day Upon successful completion of this course, students will be able to: Compose and send email, schedule appointments, and meetings, manage contact information, schedule tasks, and create notes. Classroom Virtual E-Learning Onsite Private Customized 1 Day Level I Outlook 2010 Call Today For Free Upon successful completion of this course, students will be able to: PowerPoint 2010 Upon successful completion of this course, students will be able to: 1 Day 1 Day Customize the PowerPoint interface and use features to create dynamic and visually appealing presentations, finalize a presentation and secure it to authenticate Visio Professional 2010 1 Day Level I Upon successful completion of this course, students will be able to: Design and manage basic diagrams. Workflow, and flowcharts. Web: www.ksicloud.com Phone: 888-545-0010 Email: [email protected] MICROSOFT OFFICE Introduction to PC’s 1 Day Microsoft Windows 7 1 Day Transition from XP Upon successful completion of this course, students will be able to: Upon successful completion of this course, students will be able to: Familiar with the basic components of personal computers, exploring Windows 7 interface , manage files and folders, use the programs and tools available to customize the desktop. Explore the new and enhanced features on the Windows 7 desktop, manage files and folders, work with the new and improved programs in Windows 7, secure the computer using the enhanced and new features in Windows 7. Microsoft Windows 7 1 Day Level I Upon successful completion of this course, students will be able to: Log on to Windows 7, explore its interface, and identify the different components present in the interface, customize the Windows 7 desktop, manage files and folders, use the common tools and programs available in Windows 7 and browse the Internet. Microsoft Windows 7 Call Today For Free Microsoft Class! Delivery Options: Classroom Virtual E-Learning Onsite Private Customized 1 Day Level II Upon successful completion of this course, students will be able to: Customize the Windows 7 environment, configure user accounts, work with applications in Windows 7, work with devices, manage networks, secure your system data, enhance system performance, and work with Internet Explorer 9. Web: www.ksicloud.com Phone: 888-545-0010 Email: [email protected] CompTIA CompTIA A+, 2009 Objectives 5 Days Exam: 220-701 This ILT Series course provides comprehensive training for students who already have some existing knowledge of, and support experience with, networked desktop and notebook computers running any Windows XP, Windows Vista, or Windows 7 operating system. This course will prepare students, at an accelerated pace, for the two exams that make up the A+ certification 2012 Edition: CompTIA A+ 220-801 and CompTIA A+ 220-801. Students will gain the skills and knowledge necessary to install, build, maintain, and configure personal computers, laptop computers, mobile devices, and printers in a business setting. They will also learn the principles and best practices of SOHO networking, and of physical and data security. CompTIA Network + 5 Days Exam: N10-004 The CompTIA Network+ certification is an international, vendor-neutral certification that proves a technician's competency in managing, maintaining, troubleshooting, installing and configuring basic network infrastructure. CompTIA Linux + 5 Days Exam: XKO-002 CompTIA's Linux+ covers skills and a fundamental in the management of the Linux systems, command line, user administration, understands file permissions, software configurations, and management of LinuxCompTIA Security + CompTIA Server + 5 Days CompTIA Healthcare IT Technician 3 Day Exam: SKO-002 Exam: RFO-001 CompTIA Server+ certification validates the knowledge of individuals with 18-24 months of experience with Industry Standard Server Architecture (ISSA) technology. Professionals who want to certify their advanced technical knowledge in areas such as RAID, SCSI, multiple CPUs and the like, should consider this certification. The Server+ certification credential validates advanced-level technical competency of server issues and technology, including installation, configuration, upgrading, maintenance, environment, troubleshooting and disaster recovery. The CompTIA Healthcare IT Technician will provide students with the knowledge and skills required to implement, deploy, and support Health IT systems in various clinical settings. Successful candidates will understand regulatory requirements, healthcare terminology/acronyms, and possess a basic understanding of practice workflow while adhering to code of conduct CompTIA Project + 5 Days Exam: PKO-002 Based on best practices of project management, the exam incorporates universal project management principles, and includes important people skills such as conflict resolution, negotiation, communication, team building/leadership, and setting and managing expectations. CompTIA Strata Green IT 5 Days CompTIA Cloud Essentials 2 Days Exam: RFO-001 The CompTIA Healthcare IT Technician will provide students with the knowledge and skills required to implement, deploy, and support Health IT systems in various clinical settings. Successful candidates will understand regulatory requirements, healthcare terminology/acronyms, and possess a basic understanding of practice workflow while adhering to code of conduct CompTIA RFID + 3 Days Exam: FCR-CR1 Exam: RFO-001 The CompTIA Strata Green IT certificate is designed to validate an IT professional's experience, knowledge, and existing IT credentials to incorporate emerging technologies shaping the global green IT industry today. Individuals will demonstrate the skills to effectively implement and measure green IT programs and CompTIA Radio Frequency Identification (RFID+) certification validates the knowledge and skills to install, maintain, repair, and troubleshoot RFID technology. 5 Days Exam: CTO-101 CompTIA Convergence TP+ validates the knowledge and skills in the area of Communications Technologies (CT), where datacomm, telephony/telecommunications, video and broadcast multimedia technologies combine into a single IP-based delivery system. 5 Days Exam: XKO-002 Security+ a Certification validates knowledge of systems security, network infrastructure, access control, assessments and audits, cryptography and organizational security. Web: www.ksicloud.com CompTIA Convergence Tech Prof+ Phone: 888-545-0010 Email: [email protected] CompTIA EMC Proven Professional Associate 5 Day CompTIA Strata IT Technology 5 Day Exam: E20-001 Exam: FCO-U41 The EMC Proven Professional Associate Level Certification validates associate-level knowledge to describe storage networking technologies, such as DAS, SAN, NAS, and CAS. In addition, a candidate should be able to describe the key business and technical drivers for storage including business continuity, storage infrastructure security and management, and storage virtualization technologies. The common themes in the exam are technology requirements, physical and logical elements, host-to-storage interconnection, data protection, and security. Strata - IT Technology certificate will enable the student to identify and explain PC components, setup a basic PC workstation, conduct basic software installation, identify compatibility issues and recognize/prevent basic security risks. The test also assesses the candidate's knowledge in the areas of Green IT and preventative maintenance of computers. CompTIA Strata - IT Technology also prepares the student for higher level certifications such as CompTIA A+, CompTIA Network+, and CompTIA Security+, and professionals in technology-related career roles. Call Today For Local Training Schedule (888) 545-0010 [email protected] www.ksicloud.com CompTIA Certification Boot Camp A+, Security +, Cloud Essentials CompTIA Certification boot camp training will be focused on providing three industry recognized vender natural certifications. The seven day boot camp will be focused on earning A+ Certification which means that the individual possesses the knowledge and skills, essential for installation, preventative maintenance, networking, security and troubleshooting., as defined by experts from companies across the industry. The CompTIA Cloud Essentials specialty certification demonstrates an individual knows what cloud computing means from a business and technical perspective, as well as what is involved in moving to and governing the cloud and securing the cloud with Security + Certification. Web: www.ksicloud.com Phone: 888-545-0010 Email: [email protected] ITIL Authorized Technical Training ITIL V3 Foundations 3 Days Exam: #EX0-101 Provides a comprehensive, consistent and coherent set of best practices focused on the management of IT service processes while promoting a quality approach to achieving business effectiveness and efficiency in the use of information systems. .ITIL V3 Planning, Protection & Optimization Exam: NA 5 Days The course builds on the general principles covered as part of the ITIL Foundation course. This enables the organization to introduce Capacity Management, Availability Management, ITSCM, Information Security Management, Demand Management and Risk Management processes as an integral part of it overall business-focused Services Framework. ITIL V3 Service Manager Bridge Certification Course 4 Days ITIL V3 Capability: Release, Control & Validation Exam: #IT V3 RCV 5 Days 5 Days The purpose of this class is to give students knowledge on ITIL terminology, process structure, roles, functions and activities in support of ITIL Service Lifecycle approach. EXIN Accredited. ITIL Service Lifecycle: Service Design 4 Days Exam: NA The course builds on the general principles covered as part of the ITIL Foundation course. This enables the organization to introduce Change Management, Release and Deployment Management, Service Validation and Testing, Service Asset and Configuration Management, Request Fulfillment, Service Evaluation and Knowledge Management as integral parts of its overall business-focused Services Framework. EXIN Accredited. ITIL Service Capability: Planning Protection & Optimization (PP&O) Exam: NA ITIL V3 Lifecycle: Service Strategy This class covers ITIL concepts and terminology, strategic planning, execution and control within a service-based business model, to enable an understanding of the concepts, processes, functions and activities involved in Service Strategy. ITIL V3 Lifecycle: Continual Service Improvements (CSI) 4 Days Exam: NA This class covers the lifecycle aspects of Continual Service Improvement. EXIN Accredited. 4 Days Exam: NA This course addresses all of the new topics in ITIL v3 and the main differences from earlier ITIL versions. EXIN Accredited. ITIL V3 Capability: Service Offerings & Agreements Exam: NA 5 Days This course covers these processes: Service Portfolio Management, Service Level Management, Service Catalogue Management, Demand Management, Supplier Management, and Financial & Business Relationship Management. EXIN Accredited. ITIL V3 Service Capability: Operational 5 Days Support & Analysis Exam: #IT V3OSA This course covers these processes: Service Portfolio Management, Service Level Management, Service Catalogue Management, Demand Management, Supplier Management, and Financial & Business Relationship Management. EXIN Accredited. Exam: NA This course builds on general ITIL principles to cover the management and control aspect of Service Design. EXIN Accredited. ITIL V3 Lifecycle: Service Operation 4 Days Visit our web site at www.ksicloud.com Exam: NA Students will receive an in-depth knowledge of the Lifecycle Module Service Operation according to ITIL v3, using interactive lessons and discussion. EXIN Accredited. ITIL V3 Lifecycle: Service Transition 4 Days Exam: NA This course looks at the concept for Service Transition as a practice and at the interfaces between Service Transition and the other stages of the ITIL Service Lifecycle. EXIN Accredited. Web: www.ksicloud.com Phone: 888-545-0010 If you are interested in a course or version not listed, please contact your Account Manager. Email: [email protected] Cisco Authorized Technical Training (CCNAX) Interconnecting Cisco Networking Devices: Accelerated Exam: #640-802 5 Days (ROUTE) Implementing Cisco IP Routing Exam: #642-902 This “boot camp” will provide students with the skills and knowledge necessary to implement and support a small to medium-sized switched and routed network. This extended-hours course retains all of the content of ICND1 and ICND2, but merges the content into a single course. Upon completing the CCNAX course, the student will have the same knowledge and skills as those obtained by attending the Interconnecting Cisco Networking Devices Part 1 (ICND1) and Interconnecting Cisco Networking Devices Part 2 (ICND2) courses independently. These skills include those that are necessary to install, operate, and troubleshoot a small to medium-sized network. Prerequisites: Internet Working Experience Knowledge of TCP/IP Experience Operating & Configuring a Cisco IOS device CCNA (ICND 1) Interconnecting Cisco Devices– Part 1 Exam: #640-822 5 Days Obtain the skills to install, operate and troubleshoot a small branch office Enterprise network, configure a switch, router and connecting to a WAN and implementing network security. (ICND 1) Interconnecting Cisco Devices– Part 2 Exam: #640-816 5 Days Obtain the skills to install, operate and troubleshoot a small – medium branch office Enterprise network, configure a switch, router and connecting to a WAN and implementing network security. (IINS) Implementing Cisco IOS Network Security v1.0 Exam: #640-553 (IIUC) Implementing Cisco IOS Unified Communications Exam: #640-460 5 Days Students will be able to implement and configure small to medium sized IP Telephony solutions. UC products covered include the Cisco Unified Communications Manager Express/Cisco Unity Express and the UC500 Smart Business Communications System. (IUWNE) Implementing Cisco 5 Days Unified Wireless Networking Essentials Exam: #640-721 This course provide students with information and practice activities to prepare them to help design, install, configure, monitor and conduct basic troubleshooting tasks of a Cisco WLAN in SMB and Enterprise installations. (IUC) Implementing Cisco NEW 5 Days 5 Days Learn the necessity of a comprehensive security policy, how it affects the posture of the network, how to secure a small branch type office network using Cisco IOS security features available through web-based GUIs (Cisco Router and Security Device Manager [SDM]) and the command-line interface (CLI) on the Cisco routers and switches. Unity Connection v8 Exam: #642-263 This course describes Cisco Unity Connection installation, implementation, integration, and networking, and presents Cisco Unity Connection with the focused goal of providing engineers and installers with the necessary skills to implement Cisco Unity Connection in the current business environment. Web: www.ksicloud.com Phone: 888-545-0010 CCNP 5 Days This course is designed to provide professionals of medium to large network sites with information on the use of advanced routing in implementing scalability for Cisco routers that are connected to LANs and WANs. (SWITCH) Implementing Cisco Switched Networks Exam: #642-813 5 Days This course is designed to help students prepare to plan, configure, and verify the implementation of complex enterprise switching solutions for campus environments using the Cisco Enterprise Campus Architecture. (TSHOOT) Troubleshooting & Maintaining Cisco IP Networks Exam: #643-832 5 Days The course will provide information about troubleshooting and maintaining particular technologies, as well as procedural and organizational aspects of the troubleshooting and maintenance process. (TVOICE) Troubleshooting Cisco Unified Exam: #642-427 5 Days This course provides students with the knowledge and skills that are required to troubleshoot Cisco Unified Communications systems and solutions in enterprise, midmarket, and commercial deployments in single-site and multi-site environments. Visit our web site at www.ksicloud.com If you are interested in a course or version not listed, please contact your Account Manager. Email: [email protected] Cisco Authorized Technical Training CCNP VOICE CCNP SECURITY (CAPPS) Integrating Cisco 5 Days Unified Communications Applications Exam: #642-467 (ASA) Upgrade V8.3 Cisco ASA Firewall 8.X to 8.3 Migration Exam: NA 3 Days (ACUCM) Administering Cisco 3 Days Unified Communications Manager v8.0 Exam: NA Students will learn the integration options of Cisco Unified Presence, Cisco Unity Express, and Cisco Unity Connection. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified Presence and Cisco Unified Personal Communicator integration options with Cisco Unified Communications Manager. This course provides network security engineers with the knowledge and skills needed to perform a migration from operating system 8.x to 8.3+ on the Cisco ASA adaptive security appliance. Students will learn the various stages of migration. This course provides network security engineers with the knowledge and skills needed to perform a migration from operating system 8.x to 8.3+ on the Cisco ASA adaptive security appliance. Students will learn the various stages of migration. (CIPT1) Implementing Cisco Unified 5 Days Communications IP Telephony Part 1 v7.0/6.0 Exam: #642-446 Students will configure Cisco Unified Communications Manager and switches, implement media Gateway Control Protocol (MGCP) gateways, and build dial plans to place onnet and off-net phone calls. (CIPT2) Implementing Cisco Unified 5 Days Communications IP Telephony Part 2 v7.0/6.0 Exam: #642-446 Students will apply a dial plan for a multi-site environment, configure serviceability for remote sites during WAN failure, and implement solutions to reduce bandwidth requirements in the IP WAN. (CVOICE) Cisco Voice Over IP v6.0 5 Days Exam: #642-446 This course provides an understanding of converged voice and data networks and also the challenges faced by the various network technologies. Students will also learn to integrate gateways and gatekeepers into an enterprise VOIP network. (QOS) Implementing Cisco Quality Of Service v2.3 Exam: NA 5 Days This course provides students with in-depth knowledge of quality of service (QoS) requirements, best effort, Integrated Services (IntServ) and Differentiated Services (DiffServ), and the implementation of QoS on Cisco IOS platforms. Learn the theory of QoS, design issues, and configuration of various QoS mechanisms. (ASA) Upgrade V8.3 Cisco ASA 8.X to 8.3 Migration Exam: NA ADDITIONAL COURSES 2 Days This course will take students through all of the various stages of migration; including hardware requirements & upgrades, overview of major changes, NAT migration, NAT exemption migration, Network & Service object migration. (FIREWALL) Deploying Cisco ASA Firewalls Solutions v1.0 Exam: #642-617 Visit our web site at www.ksicloud.com 5 Days Students will obtain the knowledge and skills needed to implement and maintain Cisco ASA adaptive security appliance-based perimeter solutions. (IPS) Implementing Cisco Intrusion Prevention System Exam: #642-533 5 Days Students will obtain the knowledge and skills that are needed to deploy Cisco Intrusion Prevention System (IPS)-based security solutions. (SECURE) Securing Cisco Routers & Switches Exam: #642-504 If you are interested in a course or version not listed, please contact your Account Manager. 5 Days This course provides students with the knowledge and skills they need to secure Cisco IOS Software router- and switch-based networks, and provide security services that are based on Cisco IOS Software. (VPN) Deploying Cisco ASA VPN Solutions v1.0 Exam: #642-647 5 Days Students will learn to choose, configure, and troubleshoot the majority of Cisco ASA adaptive security appliance remote access and site-to-site VPN features to reduce risk to IT infrastructure and its applications. Web: www.ksicloud.com Phone: 888-545-0010 Email: [email protected] Cisco Authorized Technical Training ADDITIONAL COURSES Cont. (ACEAP) Cisco Application Control Engine Appliance v1.0 Exam: NA 4 Days You will learn how to deploy and configure the Cisco Catalyst 4710 Application Control Engine (ACE) Appliance. (ACUCM W/AUC) Administering Cisco 5 Days Unified Communications Manager v7.0 Exam: NA Students will learn basic concepts of IP telephony and manager concepts such as clustering, route plans, digit manipulation, call admission control, survivability and media resource. (AUC) Administering Cisco Unity Connection v8.0 Exam: NA 5 Days Unified Contact Center Enterprise Software v8.0 Exam: NA This course will give you an understanding of the Cisco Unified CCE v8.0 system, the Intelligent Contact Management (ICM) routing application, and Cisco Outbound Option. You will accomplish this by configuring the Cisco Unified CCE v8.0 software, use the ICM routing software to route calls from Cisco Unified IP IVR and from Cisco Unified Communications Manager. Additionally, you will use various ICM utilities to aid you in locating configuration errors and you will configure the Cisco Outbound Option. (AUM) Administering Unified Messaging v5.0 Exam: #642-104 5 Days The course presents Cisco Unity Connection with the focused goal of providing the administrators with the necessary skills to perform their day-today job functions using the Cisco Unity Connection version 8.x system. (CANAC) Implementing Cisco NAC Appliance Exam: #642-591 3 Days The Implementing Cisco NAC Appliance (CANAC) v2.1 course will provide learners with the skills and knowledge to be able to implement the Cisco NAC Appliance solution as a part of a Cisco SDN security strategy. 2 Days The course presents Cisco Unity Connection with the focused goal of providing the administrators with the necessary skills to perform their day-today job functions using the Cisco Unity Connection version 8.x system. (AUCCE) Administering Cisco (BGP) Configuring BGP on Cisco Routers Exam: #642-691 2 Days Students will how to perform system setup and customization; add, delete, and modify subscribers; and monitor and maintain the Cisco Unity system. (CUWN) Cisco Unified Wireless Network Exam: NA 4 Days Students will learn to design, install, configure, and maintain a wireless network both as an add-on to an existing wireless LAN and as a new Cisco Unified Wireless Network solution. (CVPI) Cisco Unified Customer Voice Portal Implementation v7.0 Exam: NA 5 Days This course covers the tasks necessary for the operation, administration, maintenance and provisioning (Ops Console) of Unified CVP as it is installed in a comprehensive Intelligent Contact manager Enterprise (ICME) environment. (CWAAS) Cisco Wide-Area Application Services Exam: #642-655 5 Days Students learn how to design and deploy a solution using Cisco WAAS that improves application performance over the WAN while enabling infrastructure consolidation; understand Cisco WAAS optimization technology, design considerations, network integration, and system troubleshooting aspects. Web: www.ksicloud.com Phone: 888-545-0010 (CWLMS) Implementing CiscoWorks LMS v4.0 Exam: NA 5 Days You will learn how to use the CiscoWorks LAN Management Solution (LMS) 4.0 to manage their network. Learn the correct tools within CiscoWorks to document the network inventory, manage device configurations, control software updates, monitor performance, troubleshoot faults, and simplify the deployment of new Cisco technologies. (DCNI2) Implementing Cisco Data Center Network Infrastructure Exam: #642-456 5 Days Students will learn to deploy, configure and troubleshoot data center networks using the Cisco Nexus Platform Family including the Cisco Nexus 7000, 5000, and 2000. (DCUI) Data Center Unified Computing 5 Days Implementation 3.0 Exam: NA Students will learn how to configure and manage Cisco UCS servers with consolidated I/O networking for LAN and SAN connectivity and learn how to virtualize server properties to enable simple and rapid mobility of server images between physical servers. (DCUCD) Data Center Unified Computing Design v4.0 Exam: #642-982 5 Days This course enables engineers to choose and design scalable, reliable, and intelligent data center unified computing and virtualization solutions. (DCUCSI) Data Center Unified Computing Server Integration v4.6 Exam: NA 5 Days This course guides learners through rack installation and the provisioning of server hardware, operating systems or hypervisors, and applications. Significant content is devoted to management, maintenance, and troubleshooting. This course articulates Cisco data-center virtualization solutions and explains how to execute a virtualization solution that is based on a detailed implementation plan. Email: [email protected] Cisco Authorized Technical Training (DCUFI) Implementing Cisco Data Center Unified Fabric v4.0 Exam: #642-992 5 Days The course covers the key components and procedures needed to install, configure, manage, and troubleshoot the Cisco Nexus 7000 and 5000 in the network and SAN environment. (IASNS) Implementing Cisco Advanced 5 Days Storage Networking Solutions v4.2 Exam: #642-359 This course enables engineers to choose and design scalable, reliable, and intelligent data center unified computing and virtualization solutions. (ICMBC) Intelligent Content Manager Boot Camp Exam: NA 5 Days Students will attend an accelerated class combining the complete Cisco classes for Cisco Intelligent Contact Management Product Training Part 1 (ICMPT1), and Cisco Intelligent Contact Management Product Training Part 2 (ICMPT2). Part 1 includes an overview of the ICM, configuration, basic scripting, WebView reporting, as well as Pre-Routing, Post-Routing, and Translation Routing. Part 2 provides the knowledge and experience necessary to install, set -up, support and troubleshoot the Cisco ICM system. (ICOMM) Introducing Cisco Voice 5 Days & Unified Communications Administration v8.0 Exam: #640-461 This course introduces the architecture, components, functionalities, and features of Cisco Unified Communications solutions and describes how daily job tasks, such as system monitoring, moves, adds, and changes are performed on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence. (ICSNS) Implementing Cisco Storage 5 Days Networking Solutions v4.2 Exam: #642-359 Using NX-OS v5.0.4, this course provides learners the skills in implementing and troubleshooting Cisco storage networks. Topics include installing and bringing up the switch, configuring virtual SANs (VSANs), domains, interfaces, and zones, implementing port channels and configuring management security. (IP6FD) IPV6 Fundamentals & Deployment Exam: NA 5 Days This course provides the knowledge and skills needed to design, install, configure, and maintain a Cisco IPS sensor for small, medium, and enterprise networks. The course also describes the procedures for managing intrusion prevention system (IPS) alarms. (IPS) Implementing Cisco Intrusion Prevention System v.7 Exam: #642-627 5 Days This course provides the knowledge and skills needed to design, install, configure, and maintain a Cisco IPS sensor for small, medium, and enterprise networks. The course also describes the procedures for managing intrusion prevention system (IPS) alarms. (MARS) Cisco Mars 4 Days Exam: #642-691 Students will learn how to readily and accurately identify, manage, and eliminate network attacks and maintain network security compliance. (MPLS) Implementing Cisco MPLS V2.3 Exam: #642-611 5 Days The focus of this course is on MPLS technology issues as they apply to service providers and on how to configure new features and functions in an existing routed environment. (SSECMGT) Managing Enterprise 5 Days Security with Cisco Security Manager v4.0 Exam: NA Students will learn network security engineers with the knowledge and skills that are needed to configure and deploy Cisco Security Manager. The course also provides an overview of network security technologies, and includes case studies that are useful for deployment scenarios. (UCCE/ICM W/CVP) Unified Contact 5 Days Center Enterprise /Intelligent Content Manager Administration Exam: NA Students will learn network security engineers with the knowledge and skills that are needed to configure and deploy Cisco Security Manager. The course also provides an overview of network security technologies, and includes case studies that are useful for deployment scenarios. Web: www.ksicloud.com Phone: 888-545-0010 (UCCE/ICM W/IPIVR) Unified Contact 5 Days Center Enterprise/Intelligent Content Manager Administration Exam: NA Students will start at the ground level implementing, configuring, scripting and troubleshooting a single site UCCE environment with IP IVR as the VRU routing client. Differing UCCE deployment models are discussed and critiqued. Some topics covered are Ingress Gateway implementation & configuration, Communications Manager implementation & configuration for UCCE, IP IVR implementation, configuration & scripting for UCCE, ICM & CTI Implementation & configuration for UCCE including scripting/skills, agents/queuing and reporting. (UCCXA) Unified Contact Center Express Advanced Exam: NA 5 Days Building on the knowledge base and scripting experience learned in CRSD/UCCXD classes, the student will explore more advanced techniques in scripting and overall CRS functionality. (UCCXD) Deploying Unified Contact Center Express v4.3 Exam: #642-164 5 Days This course provides the student with hands-on experience and knowledge of tasks typically performed for a Contact Center Unified Contact Center Express v7.0 and Unified IP IVR v7.0 deployment. This includes the deployment of Unified Contact Center Express and Unified IP IVR (Unified CCX and Unified IP IVR) as contact center solutions. Tasks include planning, installation, configuration tasks, troubleshooting and creating Cisco scripts. (UC-UCS) Installing Cisco UC on UCS In a Virtualized Environment 5 Days Students will learn about the changing Data Center server environment, where the Cisco UCS system fits into this environment, and LAN and storage (SAN) considerations. An overview of the UCS products will be provided, with emphasis on the advantages the UCS Manager brings to server provisioning. Server provisioning, through the use of easy-to-configure Service Profiles, will also be covered in detail, along with an overview of VMware concepts and products. The Nexus 1000V Switch will also be discussed. Email: [email protected] Cisco Authorized Technical Training (DCUFI) Implementing Cisco Data Center Unified Fabric v4.0 Exam: #642-992 5 Days Students will obtain the knowledge and hands -on experience to prepare them to configure Cisco TrustSec solutions based on Cisco Identity Services module, Cisco Catalyst switches, and Cisco Wireless LAN Controllers. . Get Certified Web: www.ksicloud.com Phone: 888-545-0010 Email: [email protected] VMware Authorized Technical Training VMware has revolutionized the IT industry with its cutting-edge technology, offering many benefits from a VMware implementation. One the primary benefits is the reduction of overall cost and maintenance of complex IT systems. As a VMware Authorized Training Center, New Horizons offers students the knowledge and skills needed to take advantage of these benefits from the latest VMware virtualization computing software. Students receive the most up-to-date and comprehensive VMware authorized training courses possible, taught by certified instructors. For information about VMware Learning Credits, please contact your local Account Manager. NEW Authorized Training VMWARE View 5.0 Install, Configure, & Manage 4 Days VMWARE View 5.0 Fast Track 5 Days The student will build their skills in the VMware View suite of products: VMware View Manager, View Composer, and VMware ThinApp™. This course is based on the View 5.0 and ThinApp 4.6 releases. Students will learn to install, configure, and manage VMware vSphere® 5, gaining advanced tasks and skills for configuring a highly available and scalable virtual infrastructure. Included is a prepaid voucher for the VMware Certified Professional 5 exam. VMWARE VSPHERE 4.1 Install, Configure, & Manage VMWARE VSPHERE 5 Install, Configure, & Manage ™ ® 5 Days 5 Days This course explores installation, configuration, and management of VMware vSphere™, which consists of ESX/ESXi and vCenter Server. The course is based on ESX/ESXi 4.1 and vCenter Server 4.1. This course explores installation, configuration, and management of VMware vSphere®, which consists of VMware ESXi™ and VMware vCenter Server™. The course is based on ESXi 5.0 and vCenter Server 5.0. VMWARE VSPHERE 4.1 Automation Fast Track VMWARE VSPHERE 5 What’s New? 5 Days This course explores installation, configuration, and management of VMware vSphere using the VMware vSphere Client and VMware vSphere PowerCLI. vSphere PowerCLI automation can reduce your IT costs while improving efficiency, availability and flexibility. 2 Days This course explores features in VMware vCenter Server 5.0 & VMware ESXi 5.0. Topics include VMware vSphere 5 installation and how to upgrade from vSphere 4.x to vSphere 5.0. vSphere 5.0 is the first version of vSphere to include only the ESXi hypervisor. Web: www.ksicloud.com Phone: 888-545-0010 Email: [email protected] VMware Authorized Technical Training VMWARE VSPHERE 4 With VMWARE ESX 4 & VCENTER 4 5 Days This course provides a detailed overview and examination of the VMware vSphere 7 cloud computing suite developed and sold by VMware, Inc. This class includes instructor lectures, hands-on lab exercises, and educational resources associated with VMware vSphere ESXi / ESX 4, vCenter Server 4, vStorage, vNetwork2, and other related VMware vSphere 4 enterprise virtualization technologies. VMWARE Advanced Security (888) 545-0010 5 Days This course focuses on where the vulnerabilities lie and how to reduce the attack surfaces in a virtualized environment. It goes beyond the typical security protocols administrators use to secure their current environments and dives much deeper into the actual workings and shortcomings of the VMware environment. VMWARE View 4 Prep Basic Training Call Today For Local Training Schedule [email protected] Visit our web site at 5 Days Students will learn the basic virtualization concepts and skills necessary to implement and manage a virtual desktop infrastructure using VMware’s VDI products. Students will learn how VMware View works in conjunction with VMware’s vSphere 4 server infrastructure. www.ksicloud.com VMWARE View 4 Ultimate Boot Camp 3 Days Students will learn to build their skills in this hands-on training course that delves deeply into the VMware View 4 product suite. VMWARE VSPHERE 4 Advanced Administration 4 Days This course covers the advanced topics of installation through scripting and third party tools. Students will learn how to perform advanced ESX and vCenter administration focusing on the command line tools from VMware such as the vCLI, PowerCLI and the vMA; and third party tools such as PowerCLI, scripting, and PowerGUI. They will learn how to perform the repetitive tasks of setting up networking and storage using the command line and scripting to simplify those tasks. Web: www.ksicloud.com If you are interested in a course or version not listed, please contact your Account Manager. Phone: 888-545-0010 Email: [email protected] Citrix Authorized Technical Training (1308AI) Citrix Access Gateway Advanced Edition : Administration Exam: #308 2 Days System administrators familiar with networking components will learn to install, configure and administer this Citrix product in this course. (CAG-200-1) Implementing 2 Days Citrix Access Gateway 9.0 Enterprise Edition Exam: #A13 This class, intended for IT professionals, system architects and system engineers, will learn to successfully deploy and manage Access Gateway 9.0, using hands-on labs and real-world experience. (CES-200-1) Implementing Citrix EdgeSight 5.0 Exam: NA 2 Days This course will show students how to use Citrix EdgeSight 5.0 to monitor their IT environments. This will include how to plan, install, configure and manage an EdgeSight server and agent. (CES-200-1) Implementing the Citrix Desktop Delivery Infrastructure Exam: NA 5 Days Learners gain the skills necessary to install, configure, and manage Citrix XenServer 5.0, Citrix Provisioning Server 5.0 and Citrix XenDesktop 3 and 4. (CNS-203-1) Basic Administration For Citrix NetScaler 9.2 Exam: #A21 5 Days This class, for system administrators and network operations personnel, covers the initial configuration and administration of Citrix NetScaler 9.2. Students will learn such NetScaler features such as load balancing, SSL offload, rate limiting and AppExpert templates. (CNS-300-2) Advanced Administration 5 Days For Citrix NetScaler 9.0 Platinum Edition Exam: NA (CVA-400-1) Engineering a Citrix Virtualization Solution Exam: #A15 This course teaches students to manage, configure and monitor advanced features of Citrix NetScaler 9.0 Platinum Edition. It is intended for system administrators and network operations personnel, and will include interactive discussion and handson labs. This class, intended for IT professionals, teaches Citrix engineers how to plan for and perform the tasks necessary to integrate the component technologies that make up a Citrix virtualization solution in a Windows Server 2008 environment. (CPV-200-1) Implementing Citrix Provisioning Server 5.0 Exam: NA 2 Days This course provides students with the skills needed to install, configure and administer Citrix Provisioning Server 5.0 farms. Topics covered in this course include designing a farm; creating, assigning and administering vDisks; managing target devices and other farm components; and configuring high availability. (CTX-1264CI) Citrix XenApp 5 For Windows Server 2003: Support Exam: NA 3 Days This class is intended for IT professionals and will teach them to monitor, maintain and troubleshoot network environments running Citrix XenApp 5 for Windows Server 2003 software. (CVA-500-1) Architecting a Citrix Virtualization Solution Exam: NA 5 Days This course teaches Citrix architects how to analyze and design a comprehensive Citrix virtualization solution. Based on the Citrix Consulting Services Methodology, the course will provide students with the key considerations for managing the project, assessing environment readiness and risks and designing the appropriate solution according to Citrix best practices. Web: www.ksicloud.com Phone: 888-545-0010 5 Days (CXA-201-2) Implementing 5 Days Citrix XenApp for Windows Server 2008 Exam: #A15 This course provides students with the foundation necessary to effectively deploy and administer Citrix XenApp and its components, including Web Interface, Application Streaming, Load Manager, Installation Manager, and Secure Gateway. Learners will receive hands-on training for installing Citrix XenApp and the associated Plug-ins and for using the various administrative consoles to configure published resources, policies, individual server and server farm settings, load evaluators, printers, streaming applications and much more. (CXA-204-1) Basic Administration For Citrix XwnApp 6 Exam: NA 5 Days This class will show IT administrators how to effectively centralize and manage applications in the data center and instantly deliver them as a service to users anywhere. (CXA-204-2) Basic Administration For Citrix XwnApp 6 Exam: A18 5 Days This course provides the foundation necessary for administrators to effectively centralize and manage applications in the datacenter and instantly deliver them as a service to users anywhere. Email: [email protected] Citrix Authorized Technical Training (CXA-206-A) Citrix XenApp 6.5 Administration Exam: NA 5 Days NEW (CXS-202-1) Citrix XenServer 5.6 Administration Exam: #A24 5 Days t Learn to manage applications in the datacenter and instantly deliver them as a service to users anywhere. Learners will receive training for installing and configuring Citrix XenApp 6.5 for Windows Server 2008 R2, Citrix Receiver and plug-ins, as well as for using administrative consoles and tools to configure resources, policies, server and farm settings, printers, virtualized applications and more. In this course students will learn skills necessary to configure and administer XenServer 5.6, XenCenter, and Provisioning Services 5.6. (CXA-300-1) Advanced Administration 5 Days For Citrix XenApp 5.0 for Windows Server 2008 Exam: NA Students will learn skills necessary to configure and administer XenServer 5.6, XenCenter, and Provisioning Services 5.6. and gain hands-on experience in configuring and managing a XenServer virtualization server, creating Windows and Linux virtual machines, using XenMotion and automatic virtual machine placement and more. This course provides learners with the skills necessary to monitor, maintain and troubleshoot network environments running XenApp for Windows Server 2008 software. Learners are introduced to the tools used to monitor the XenApp farm, record farm activity and generate reports. (CXA-300-1) Citrix XenApp 6.5 Advanced Administration Exam: NA (CXS-202-2) Citrix XenServer 5.6 Administration Exam: #A24 5 Days NEW Being another 5 Days face in the NEW Learn to monitor, maintain, optimize and troubleshoot Citrix XenApp 6.5 environments running on Windows Server 2008 R2 software. Learn the tools used to monitor the XenApp farm, record farm activity and generate reports, maintain data and server integrity and to scale, optimize and troubleshoot the XenApp farm. (CXA-200-1W) Implementing Citrix XenServer Enterprise Edition 5.0 Exam: #A09 2 Days Students will gain experience installing and configuring a virtualization server and connecting to the server with XenCenter; creating virtual machines and managing virtual machine life-cycle operations; and creating a XenServer resource pool and connecting to remote storage. In addition, students will explore XenMotion and automatic virtual machine placement. Web: www.ksicloud.com ite a s b e w r Visit ou cloud i s k . w w w If you are interested in a course or version not listed, please contact your Account Manager. BECOME PART OF THE IT CROWD crowd never looked so good Train to achieve nationally recognized certifications Phone: 888-545-0010 .com Email: [email protected] Microsoft Authorized Technical Training IT PROFESSIONAL WINDOWS 7 WINDOWS 8 (20867) Configuring Windows 8 Exam: #70-687 3 Days (6292) Installing & Configuring Windows 7 Client Exam: NA 3 Days This course is intended for IT professionals who are interested in expanding their knowledge base and technical skills about Windows 7 Client. In this course, students learn how to install, upgrade, and migrate to Windows 7 client. Students then configure Windows 7 client for network connectivity, security, maintenance, and mobile computing. This course is intended for IT professionals who configure or support Windows 8 computers, devices, users and associated network and security resources. The networks with which these professionals typically work are configured as a single domain-based or peer-to-peer environment with access to the Internet and cloud services. The IT professional could be a consultant, full-time desktop support technician, or an IT generalist who administers Windows 8based computers and devices as a portion of their broader technical responsibilities. (6293) Troubleshooting & Supporting 3 Days Windows 7 in the Enterprise Exam: #70-685 (20688) Managing & Maintaining Windows 8 Exam: #70-688 Learn to support the Windows 7 operating system and solve technical troubleshooting problems in a Windows 7 and Windows Server 2008 R2 networking environment. 3 Days Candidates for this exam are IT professionals who configure or support Windows 8 computers, devices, users and associated network and security resources. The networks with which these professionals typically work are configured as a domain-based or peer-to-peer environment with access to the Internet and cloud services. Web: www.ksicloud.com (6294) Planning & Managing Windows 7 Desktop Deployments & Environments Exam: #70-680 5 Days This course will teach students how to plan and deploy Windows 7 desktops in large organizations. They will also learn how to design, configure, and manage the Windows 7 client environment. (50322) Configuring & Administering 5 Days Windows 7 Exam: #70-680 This course, intended for experienced IT professionals, shows students how to configure and administer Microsoft Windows 7 as a standalone installation or in a corporate environment as a part of a Windows Active Directory domain. (50331) Windows 7 Enterprise Desktop Support Technician Exam: NA 5 Days This course provides students with the knowledge and skills needed to isolate, document and resolve problems on a Windows 7 desktop or laptop computer. Phone: 888-545-0010 Email: [email protected] Microsoft Authorized Technical Training WINDOWS SERVER 2012 (20410A) Installing and Configuring Windows Server 2012 Exam: #70-410 5 Days This course is intended for IT Professionals who have good Windows operating system knowledge and experience and who want to acquire the skills and knowledge necessary to implement core infrastructure services in an existing Windows Server 2012 environment. (20411A) Administering Windows Server 2012 Exam: #70-411 3 Days This course is intended for Information Technology (IT) Professionals with hands-on experience working in a Windows Server 2008 or Windows Server 2012 environment, who want to acquire the skills and knowledge necessary to manage and maintain the core infrastructure required for a Windows Server 2012 environment. (20412A) Configuring Advanced Windows Server 2012 Services Exam: #70-412 5 Days This course is intended for IT professionals with hands-on experience implementing, managing, and maintaining a Windows Server 2012 infrastructure in an existing enterprise environment, who wish to acquire the skills and knowledge necessary to carry out advanced management and provisioning of services within the Windows Server 2012 environment. Students are typically be experienced system administrators and should have approximately two years of hands-on experience working in a Windows Server 2008 or Windows Server 2012 environment. (20412A) Configuring Advanced Windows Server 2012 Services Exam: #70-412 5 Days Coming Soon Course 20415: Implementing a Desktop Infrastructure Course 20416: Implementing Desktop Application Environments (6416) Updating Your Network Infrastructure & Active Directory Exam: #70-649 5 Days This course provides students with the knowledge and skills to work with Network Infrastructure and Active Directory technologies in Windows Server 2008. It is intended for individuals who already have experience with Network Infrastructure and Active Directory technologies in Windows Server 2000 or Windows Server 2003 to upgrade their skills to Windows Server 2008. (6417) Updating Your Application 3 Days Platform Technology Skills to Windows Server 2008 Exam: #70-649 This course is intended for IT professionals with hands-on experience implementing, managing, and maintaining a Windows Server 2012 infrastructure in an existing enterprise environment, who wish to acquire the skills and knowledge necessary to carry out advanced management and provisioning of services within the Windows Server 2012 environment. Students administrators and should have approximately two years of hands-on experience working in a Windows Server 2008 or Windows Server 2012 environment. Web: www.ksicloud.com WINDOWS SERVER 2008 This course provides students with the knowledge and skills to work with Network Infrastructure and Active Directory technologies in Windows Server 2008. It is intended for individuals who already have experience with Network Infrastructure and Active Directory technologies in Windows Server 2000 or Windows Server 2003 to upgrade their skills to Windows Server 2008. Phone: 888-545-0010 Email: [email protected] Microsoft Authorized Technical Training (6422) Implementing & Managing Windows Server 2008 HYPER-V Exam: NA 3 Days (6428) Configuring & Troubleshooting 2 Days Windows Server 2008 Terminal Services Exam: #70-643 (6433) Planning & Implementing Windows Server 2008 Exam: #70-646 This course teaches students how to implement and manage Windows Server 2008 Hyper-V. It also teaches students how to manage Hyper-V with Solution Center Virtual Machine Manager (SCVMM) and with PowerShell. Students will learn to configure, manage, monitor, and troubleshoot a Terminal Services (TS) environment. Focus is on configuring of TS core functionality, TS licensing, TS Gateway, and TS Web Access. (6423) Implementing & Managing Windows Server 2008 Clustering Exam: NA (6429) Configuring & Managing 3 Days Windows Media Services for Windows Server 2008 Exam: #70-643 Students will learn to plan and implement a Windows Server 2008 and Windows Server 2008 R2 environment. It incorporates both the planning of the server infrastructure and key aspects of the implementation, management and maintenance of Active Directory and Network Infrastructure. 3 Days This course introduces Windows Server 2008 clustering and provides students with the knowledge and skills to implement, maintain, and troubleshoot clusters. (6425) Configuring & Troubleshooting 5 Days Windows Server 2008 Active Directory Domain Services Exam: #70-640 This course provides the knowledge and skills to configure Active Directory Domain Services in a distributed environment, implement Group Policies, perform backup and restore, monitor and troubleshoot Active Directory related issues. (6426) Configuring Identity 3 Days & Troubleshooting & Access Solutions With Windows Server 2008 Active Directory Exam: #70-640 This course provides the knowledge and skills that IT professionals need to configure identity and access solutions with Windows Server 2008 Active Directory. This course provides students with the knowledge and skills to configure and manage Windows Media Services. Students will learn how to configure Live Streaming solutions, configure OnDemand Streaming solutions, configure service roles, configure logging and plug-ins, configure Advanced Streaming solutions 7.0, and configure Windows Media Services availability solutions. (6430) Planning for Windows Server 2008 Servers Exam: NA 3 Days This course is aimed at server administrators and is not a “how-to” course; therefore, it has a significant number of planning exercises with less focus on hands-on exercises than some courses. (6431) Managing & Maintaining Windows Servers 2008 Network Infrastructure Servers Exam: NA 2 Days This course provides students with the knowledge and skills to manage and maintain Windows Server 2008 network infrastructure servers. (6427) Configuring & Troubleshooting 3 Days Internet Information Services In Windows Server 2008 Exam: #70-643 (6432) Managing & Maintaining 2 Days Windows Servers 2008 Active Directory Servers Exam: NA This course provides the knowledge and skills that IT professionals need to configure identity and access solutions with Windows Server 2008 Active Directory. This course provides students with the knowledge and skills to manage and maintain Windows Server 2008 Active Directory servers. The course focuses on the Active Directory server life cycle. Web: www.ksicloud.com Phone: 888-545-0010 5 Days (6434) Automating Windows Server 3 Days 2008 Administration with Microsoft Windows PowerShell Exam: NA This course provides students with the knowledge and skills to utilize Windows PowerShell for administering and automating administration of Windows Server 2008. (6435) Designing a Windows Server 2008 Network Infrastructure Exam: NA 5 Days This course will provide students with an understanding of how to design a Windows Server 2008 Network Infrastructure that meets business and technical requirements for network services. (6436) Designing a Windows Server 5 Days 2008 Active Directory Infrastructure & Services Exam: NA This course will provide students with an understanding of how to design a Windows Server 2008 Network Infrastructure that meets business and technical requirements for network services. (6437) Designing a Windows Server 2008 Applications Infrastructure Exam: #70-647 3 Days This course will prepare IT professionals for the role of Enterprise Administrator. Students will learn how to design application infrastructure solutions based on Windows Server 2008 to meet varying business and technical requirements. Email: [email protected] Microsoft Authorized Technical Training (10159) Updating Your Windows Server Technology Skills R2 Exam: NA 3 Days (10534) Planning & Designing 5 Days A Microsoft LYNC Server 2010 Solution Exam: #70-665 Students will learn Windows Server 2008 Technology Specialist skills and new features of Windows Server 2008 R2. The course facilitates accelerated learning of Windows Server 2008 R2 features and features enabled in Windows Server 2008 R2 for Windows 7. This course teaches how to plan and design a Microsoft Lync Server 2010 solution to IT professionals. The course emphasizes Voice features in Lync 2010 from a deployment perspective. In this course, students learn how to plan and design a Lync Server 2010 system. The labs in this course utilize the Lync Server 2010 Planning Workbook and Planning Tool. (10215) Implementing & Managing Microsoft Server Virtualization Exam: #70-659 5 Days This course provides students with the knowledge and skills to deploy and manage a server virtualization environment using Microsoft technologies. The course provides details on how to deploy and manage Hyper-V and Remote Desktop Services on Windows Server 2008 R2. (50273) Planning & Designing Microsoft Virtualization Solutions Exam: NA 5 Days Learn to design a complex data center and desktop architecture using Microsoft Windows Server 2008 R2 with Hyper-V or Hyper-V Server 2008 R2, Remote Desktop Services (RDS), System Center Suite, Microsoft Enterprise Desktop Virtualization (MED-V), Application Virtualization 4.6 (APP-V), as well as supporting applications and utilities. (10324) Implementing & Managing Microsoft Desktop Virtualization Exam: #70-669 5 Days This course provides students with the knowledge and skills to implement and manage desktop virtualization solutions. This course provides an overview of virtualization and the various Microsoft products that you can use to implement and deploy a virtualization solution. The course explains how to configure and manage a MED-V deployment. (10533) Deploying, Configuring, 5 Days & Administrating Microsoft LYNC Server 2010 Exam: #70-664 The course teaches IT professionals how to deploy, configure, and administer a Microsoft Lync Server 2010 solution. (10325) Automating Administration With Windows PowerShell 2.0 Exam: NA 5 Days This course, intended for IT professionals, will help students learn how to utilize Windows PowerShell for administering and automating administration of Windows-based servers. (50414) Microsoft Windows PowerShell V2 for Administrators Exam: NA 4 Days This course, intended for systems administrators, provides students with the knowledge and skills to leverage Microsoft Windows PowerShell v2 to administer their Windows environment. WINDOWS SERVER 2003 (2276) Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts Exam: #70-291 2 Days This course provides students with the skills and knowledge necessary to configure a Windowsbased computer to operate in a Microsoft Windows Server 2003 networking infrastructure. (2277) Implementing , Managing 5 Days & Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Exam: #70-291 This course provides students with the knowledge and skills to implement, manage and maintain a Microsoft Windows Server 2003 network infrastructure. Students will learn about routing, Dynamic Host Configuration Protocol (DHCP) and Domain Name System (DNS). Web: www.ksicloud.com Phone: 888-545-0010 (2278) Planning & Maintaining 5 Days A Microsoft Windows Server 2003 Network Infrastructure Exam: #70-293 This course enables students employed or seeking a position as a Systems Engineer to enhance their Microsoft Windows Server 2003 networking skills. (2279) Planning, Implementing 5 Days Maintaining A Microsoft Windows Server 2003 Active Directory Infrastructure Exam: #70-297 This course is for students employed or seeking a position as a Systems Engineer who want to enhance their Windows Server 2003 Active Directory skills. (2282) Designing A Microsoft 5 Days Windows Server 2003 Active Directory & Network Infrastructure Exam: #70-297 This course provides students with the skills necessary to design a Microsoft Active Directory service and network infrastructure for a Windows Server 2003 environment. (2297) Planning, Implementing, 5 Days Managing, & Maintaining A Microsoft Windows Server 2003 Environment for an MCSE on Windows 2000 Exam: #70-292 This course provides systems engineers who want to update their skills from Windows 2000 to Windows Server 2003 with the knowledge and new skills that they need to plan, implement, manage, and maintain a Microsoft Windows Server 2003 networked environment. (2823) Implementing 5 Days & Administrating Security In A Microsoft Windows Server 2003 Network Exam: #70-299 This course addresses planning, configuring and implementing secure Windows Server 2003 networks, including perimeter security with Internet Security and Acceleration (ISA) Server 2004. Email: [email protected] Microsoft Authorized Technical Training EXCHANGE SERVER 2010 (10135) Configuring, Managing 5 Days & Troubleshooting Microsoft Exchange Server 2010 Exam: #70-662 This course provides students with the knowledge and skills to configure and manage an Exchange Server 2010 messaging environment, as well as provide guidelines, best practices, & considerations that will help you optimize your Exchange Server deployment. (10165) Updating Your Skills From 5 Days Microsoft Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010 Exam: #70-662 & #70-663 The course will provide an accelerated skillsupgrade path and also provide additional support for the two Exchange Server 2010 exams. (5927) Microsoft Office Project 2007, 3 Days Managing Projects Exam: #70-632 This course provides students with the knowledge and skills to initiate, plan, execute, monitor and control, and close enterprise projects by using the Microsoft Office Project Server 2007 enterprise tool. (5928) Microsoft Office Project Server 3 Days 2007, Managing Projects Exam: #70-633 The course will provide an accelerated skillsupgrade path and also provide additional support for the two Exchange Server 2010 exams. OFFICE COMMUNICATIONS SERVER (10233) Designing & Deploying Messaging Solutions With Microsoft Exchange Server 2010 Exam: #70-663 (5177) Implementing & Maintaining Instant Messaging Using MS Office Communications Server 2007 Exam: NA OFFICE 2007 (5058) Deploying Microsoft Office 2007 Professional Plus Exam: #70-624 2 Days This course provides students with the knowledge and skills that they need to effectively deploy Microsoft Office 2007. Students also learn about the Office 2007 setup and multilingual architecture. This course provides students with the knowledge and skills to initiate, plan, execute, monitor and control, and close enterprise projects by using the Microsoft Office Project Server 2007 enterprise tool. (5929) Microsoft Office Project Server 3 Days 2007, Managing Projects & Programs Exam: #70-634 This course provides students with the knowledge and skills to use the Microsoft Office Project Server 2007 enterprise tool to initiate, plan, execute, monitor and control, and close enterprise programs and to customize the enterprise environment. This course teaches the student to design and deploy messaging solutions with Microsoft Exchange Server 2010. 2 Days This course provides students with the knowledge and skills to initiate, plan, execute, monitor and control, and close enterprise projects by using the Microsoft Office Project Server 2007 enterprise tool. (10165) Updating Your Skills From 5 Days Microsoft Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010 Exam: #70-662 & #70-663 5 Days (5179) Implementing & Maintaining Telephony Using Microsoft Office Communications Server 2007 Exam: NA 1 Day This course teaches instant messaging functionalities available in Microsoft Office Communications Server 2007, the architecture in the Standard and Enterprise Editions, and considerations involved in implementing them. (5178) Implementing & Maintaining Audio/Visual Conferencing & Web Conferencing Using MS Office Communications Server 2007 2 Days ite at s b e w r Visit ou d.com u o l c i s k . www If you are interested in a course or version not listed, please contact your Account Manager. This course provides students with the knowledge and skills to plan, deploy, and manage audio/ visual and Web conferencing by using Microsoft Office Communications Server 2007. Web: www.ksicloud.com Phone: 888-545-0010 Email: [email protected] Microsoft Authorized Technical Training (50214) Implement & Maintain 5 Days IM/Presence, Conferencing & Telephony Using MS Office Comm Server 2007 R2 Exam: NA This course covers the topologies supported by Office Communications Server 2007, as well as the designing, implementing, and troubleshooting of an Office Communications Server 2007 R2 solution. This includes implementing telephony, conferencing, and group chat solutions. SHAREPOINT 2013 (20331) Core Solutions of Microsoft SharePoint Server 2013 Exam: 70-332 5 Days .This course will provide students with the knowledge and skills to configure and manage a Microsoft SharePoint Server 2013 environment. This course will teach students how to configure SharePoint Server 2013, as well as provide guidelines, best practices, and considerations that will help a SharePoint server deployment. This is the first in a sequence of two courses for IT Professionals and will align with the first exam in the SharePoint server 2013 IT Pro certification. (20332) Advanced Solutions of 5 Days Microsoft SharePoint Server 2013 Exam: 70-332 This five-day course examines how to plan, configure, and manage a Microsoft SharePoint Server 2013 environment. Special areas of focus include implementing high availability, disaster recovery, service application architecture, Business Connectivity Services, social computing features, productivity and collaboration platforms and features, business intelligence solutions, enterprise content management, web content management infrastructure, solutions, and apps. The course also examines how to optimize the Search experience, how to develop and implement a governance plan. and how to perform an upgrade or migration to SharePoint Server 2013. (20488) Developing Microsoft 5 Days SharePoint Server 2013 Core Solutions 70-488 The course is intended for professional developers who develop solutions for SharePoint products and technologies in a team-based, medium-sized to large development environment. While some familiarity with SharePoint solution development is required, candidates are not expected to have prior experience with the new features in SharePoint Server 2013. (20489) Developing Microsoft 5 Days SharePoint Server 2013 Advanced Solutions Exam: 70-489 This course provides SharePoint developers the information needed to implement SharePoint solutions using Enterprise Search, Managed Metadata Service (MMS), Business Connectivity Services (BCS), Enterprise Content Management (ECM), Web Content Management (WCM), Social Computing features and SharePoint Apps. (55014)Upgrading Your 5 Days Development Skills to SharePoint 2013 Exam NA This course will teach students all the new development changes that were made to SharePoint 2013 including .NET 4.0, Visual Studio 2012, Mobility, Workflow 4.0, OData, OAuth, Claims Authentication, SharePoint AppStore and the new Service Applications (Machine Translation and PowerPoint Automation). (55026) Upgrading your End User Skills to SharePoint 2013 Exam: NA 3 Days This course explores all the new end user features exposed in SharePoint 2013. Learn to work with new Social computing features like newsfeeds and communities, metadata navigation, cross-site publishing, Image Renditions, Embedded Code, UI Enhancements, Composed Looks, Community Sites and Reputation, Apps for SharePoint, eDiscovery, Education and Office Web Apps Web: www.ksicloud.com Phone: 888-545-0010 (55028) SharePoint 2013 Power User 2 Days Exam: NA This SharePoint 2013 Power User training class is designed for individuals who need to learn the fundamentals of managing SharePoint sites. (55031) SharePoint 2013 End User Exam: NA 3 Days This SharePoint 2013 End User class is for end users working in a SharePoint 2013 environment. The course teaches SharePoint basics such as working with lists and libraries as well as basic page customizations. (55033) SharePoint 20103 Site Collection and Site Administration Exam: NA 5 Days This course is intended for SharePoint site collection administrators, site administrators and power users who are tasked with working within the SharePoint environment. (55035) MS SharePoint 2013 for the Site Owner/Power User Exam: NA 3 Days This course is designed for information workers or power users who serve as SharePoint Site Owners or Site Collection Administrators. Students should take this course if they need to know how to manage the team collaboration, document management and social features of Microsoft SharePoint 2013. This class is an excellent prerequisite for IT Professionals who work as SharePoint Server Administrators attending MS 20331. (55042) SharePoint 2013 Business Intelligence Exam: NA 3 Days The focus of this course is on the SharePoint 2013 business intelligence platform and not on the SQL business intelligence services. This course gives the necessary knowledge to work with associated SharePoint business intelligence services including PerformancePoint Service, Excel Services, Business Connectivity Services, and Visio Services. Email: [email protected] Microsoft Authorized Technical Training SharePoint Foundation 2010 Level ll 2 Days In this course, students will manage site collections and components. This course is designed for not necessarily for IT professionals, but for individuals, such as administrative assistants, who will be managing SharePoint sites. SharePoint 2010 Site Owner Exam: NA (55049) PowerPivot, Power View 2 Days SharePoint 2013 Business Intelligence Center for Analysts Exam: NA This course concentrates on PowerPivot and Power View in Excel 2013. The attendees will learn how to surface the workbooks and visualizations using the Business Intelligence Center in SharePoint 2013. (55050)SharePoint 2013 End User 3 Days Level I Exam: NA This course explores all the basic end user features of SharePoint 2013 including all basic lists and sites (aka "Apps"). Learn to assign basic and advanced permissions. Explore the new project and community sites as well as how to work with the new social features of My Sites. Building and sending search queries is also covered. (55052) SharePoint 2013 End User 3 Days Level II SHAREPOINT 2010 SharePoint 2010 Introduction & Overview Exam: NA Students learn about the SharePoint application, how to add data, create and configure libraries, lists, security, web parts, sub sites, content types, site columns, workflows, and Information management policies. SharePoint 2010 Site Collection Administrator Exam: NA This course explores several advanced topics of working with SharePoint 2013 sites. Topics include SharePoint Server site definitions (Business Intelligence, Document Center, eDiscovery, Education, Search Center, etc), in -depth coverage of Workflows, Site Administration, Site Customization and Site Collection Administration. 2 Days 2 Days In this course, students will create and edit a team website. This course is useful for students who will access, manage or create a SharePoint team site. Web: www.ksicloud.com Students will learn how to master Windows PowerShell to optimize your SharePoint 2010 environment. The course takes you through scripted installations, Web Applications, Site Collections, Sites, permissions, Service Applications, Content Databases, Backup & Restore and much more using Windows PowerShell, get an in-depth experience on how to master lists, list items and document libraries using Windows PowerShell. SharePoint 2010 Business Analyst Level 4 2 Days Learn how to create data centric SharePoint web Applications. SharePoint Designer 2010 Level l Students will learn about content management tools, storage strategies and the use of business connectivity services. Also, how to create and implement an InfoPath form, create custom workflows with SharePoint Designer 2010, use advanced web parts, create Access Services web sites, and use Excel and Visio Services. SharePoint Foundation 2010 Level l Exam: NA 1 Day 2 Days 1 Day Construct a website using SharePoint Designer and incorporating SharePoint Controls for collaborative intranets. SharePoint Designer 2010 Level ll 1 Day Utilize SharePoint Designer to integrate dynamic content, database binding and SharePoint Web Parts. (10174) Configuring & Administrating 5 Days Microsoft SharePoint 2010 Exam: #70-667 This course, intended for IT professionals, teaches students how to install, configure and administer SharePoint. Phone: 888-545-0010 Email: [email protected] Microsoft Authorized Technical Training (10175) Microsoft SharePoint 2010 Application Development Exam: NA 5 Days This course, intended for professional developers, provides practical information and labs that enable students to build solutions on the Microsoft SharePoint 2010 platform. (10231) Designing a Microsoft SharePoint 2010 Infrastructure Exam: #70-668 (50354) SharePoint 2010 SharePoint Designer Exam: NA This course discusses how to navigate and use the new Ribbon interface, new features from Designer, what changes have been made to the actions and conditions of work flows, how to build external content types, and how to modify Out Of the Box Workflows. 5 Days This course, intended for IT professionals, shows students how to design and deploy Microsoft SharePoint 2010. (10232) Designing & Developing 5 Days Microsoft SharePoint Server 2010 Applications Exam: NA This course, intended for IT professionals, teaches students the skills and best practices to help their organizations design and develop effective SharePoint applications. (50351) SharePoint 2010 Overview Developer Exam: NA 2 Days e at t i s b e w Visit our .com d u o l c i s k www. If you are interested in a course or version not listed, please contact your Account Manager. 2 Days This course teaches the new development changes that were made to SharePoint 2010 including (Sandboxed solutions, LINQ, REST, Client Object Model, BCS, Workflows and Claims based authentication. (50352) SharePoint 2010 Overview IT Professionals Exam: NA 3 Days In this course, students will explore new end user features exposed in SharePoint 2010. (50353) SharePoint 2010 Overview End Users Exam: NA 3 Days This course looks at the new architectural changes made to SharePoint 2010 and how to upgrade your 2007 environment to 2010. Web: www.ksicloud.com Phone: 888-545-0010 Email: [email protected] Microsoft Authorized Technical Training (50429) SharePoint 2010 Business Intelligence Exam: NA 5 Days This course explores how to use SharePoint as your platform for Business Intelligence. Journey through the SharePoint Business Intelligence Center, Excel Services, Reporting Services, Analysis Service, Performance Point and PowerPivot. (50470) Microsoft SharePoint Server 2 Days 2010 For the Site Owner/Power User Exam: NA This class is designed for the site owner/”power user” of a SharePoint site who needs to know how to create sites and lists and manage users. SHAREPOINT 2007 SHAREPOINT SERVICES 3.0 SharePoint Server (MOSS) 2007 Site Owner Level l Exam: NA 2 Days Students will gain a working knowledge of document libraries, workflows, meta data and site columns, content types, lists, site customizations, user security, sub sites, Office integration and explore different methods for organizing content. SharePoint Server (MOSS) 2007 Site Owner Level ll 2 Days This course is designed for users who have the responsibility to create and manage a Microsoft SharePoint Server 2007 site for a group of other users to consume. (5061) Implementing Microsoft Office 3 Days SharePoint Server 2007 Level ll This course provides students with the knowledge and skills required to implement MS Office SharePoint Server 2007 successfully in their organization. (6438) Implementing & Administrating Windows SharePoint Services 3.0 In Windows Server2008 Exam: NA 2 Days This course provides the knowledge and skills that IT Professionals need to configure Microsoft Windows SharePoint Services in Windows Server 2008. (50047) Advanced IT Pro Course For MS Office SharePoint Server 2007 & Windows SharePoint Services 3.0 Exam: NA This course focuses on the features in SharePoint 2007 that support application development and customization. Attendees will be provided with an overview of the customization of SharePoint sites using tools such as SharePoint Designer 2007 and Visual Studio 2005. SMALL BUSINESS SERVER 5 Days (6445) Implementing & Administrating 5 Days Windows Small Business Server 2008 Exam: NA This course provides the knowledge and skills that IT Professionals need to configure Microsoft Windows SharePoint Services in Windows Server 2008. INTERNET INFORMATION SERVICES This course provides students with the knowledge and skills to become a top-notch Microsoft SharePoint 2007 Developer. From AJAX to Event Handlers and Features, you will gain important insight into the internal workings of SharePoint 2007. (50146) Programming Microsoft Office 5 Days SharePoint Server Exam: NA This 5 day deep-dive will guide individuals through the process of architecting and developing Microsoft Office SharePoint applications and customizations with a focus on MOSS fundamentals and features and how to extend them. (50149) SharePoint 2007 Operations 5 Days Exam: NA (50557) Microsoft Jump Start: Office 365 For IT Professionals Exam: NA Phone: 888-545-0010 3 Days The course is specially tailored for technologists looking for real-world proof of how cloud-based Office 365 enables organizations to solve more problems from more places. (6427) Configuring & Troubleshooting 3 Days Internet Information Services In Windows Server 2008 Exam: #70-643 In this course, students will learn to install, configure, maintain, and troubleshoot an Internet Information Services (IIS) 7.0 Web Server in Windows Server 2008. This 5 day deep-dive will guide individuals through the process of architecting and setting up SharePoint 2007 applications and customizations from an Operations viewpoint. Web: www.ksicloud.com 3 Days 5 Days This course provides students with the knowledge and skills to plan, deploy, and configure server farm solutions with Microsoft Office SharePoint Server 2007 and Windows SharePoint Services 3.0. The course focuses on key deployment and configuration tasks. (50064) Advanced SharePoint 2007 Development Exam: NA Customizing SharePoint 2007 Applications Exam: NA Email: [email protected] Microsoft Authorized Technical Training (6451) Planning, Deploying 5 Days & Managing Microsoft System Center Configuration Manager 2007 Exam: #70-401 This course provides students with the knowledge and skills to plan, deploy, and manage Configuration Manager 2007. (50028) Managing System Center Operations Manager 2007 Exam: #70-400 5 Days Provides the knowledge and skills to managing a Systems Center Operations Manager 2007 management group and is intended to develop the necessary skills to install and manage Operations Manager 2007 management servers and supporting roles. SECURITY MANAGEMENT INSTRUMENTATION (10750A) Configuring & Deploying 5 Days a Private Cloud with System Center 2012 Exam: NA This course is intended for datacenter administrators who are responsible for monitoring and protecting the private cloud infrastructure. It is also intended for solution architects who are responsible for designing private cloud architectures and extending existing private cloud solutions. The primary audience for this course is administrators who create service requests. The secondary audience includes datacenter administrators—who are responsible for providing provisioning for applications including configuring and deploying those applications—application/service business owners, and administrators who implement service requests. (10751A) Configuring & Deploying 5 Days a Private Cloud with System Center 2012 Exam: NA Data center administrators responsible for designing, installing and configuring a private cloud infrastructure. (10747) Administering System Center 5 Days 2012 Configuration Manager Exam: NA (50357) Implementing ForeFront Threat Management Gateway 2010 2012 Configuration Manager Exam: NA 2 Days Students will gain the knowledge and skills to configure and manage a System Center 2012 Configuration Manager site and its associated site systems in the role of Configuration Manager administrators. This course provides students with the knowledge and skills to envision, design, and deploy web access, remote access and mail protection solutions using Microsoft Forefront Threat Management Gateway 2010 (TMG), enabling you to identify the requirements and make the appropriate design decisions that will come up during the deployment process. (10748) Deploying System Center 2012 Configuration Manager Exam: NA (50402) Implementing ForeFront Unified Access Gateway 2010 Exam: NA 3 Days Students will learn how to plan and deploy a System Center 2012 Configuration Manager hierarchy, including a central administration site (CAS), one or more primary sites and secondary sites, and all associated site systems. (50217) Planning, Deploying & 4 Days Maintaining Microsoft System Center Service Manager 2010 Exam: NA The course focuses on implementing, configuring and integrating Service Manager with other System Center products. Web: www.ksicloud.com Phone: 888-545-0010 3 Days Learn to design and deploy remote access solutions using Microsoft Forefront Unified Access Gateway 2010 (UAG). Forefront UAG provides organizations with unparalleled flexibility in providing access to network resources (such as Web sites and internal applications) with granular access control, custom content protection, and endpoint validation. (50382) Implementing ForeFront Identity Manager 2010 Exam: NA 4 Days This course introduces and explains the features and capabilities of Microsoft Forefront Identity Manager 2010 (FIM), and provides an overview of the solution scenarios that FIM addresses. Email: [email protected] Microsoft Authorized Technical Training (10778) Implementing Data Models 5 Days & Reports With Microsoft SQL Server 2012 Exam: #70-466 (6235) Implementing And Maintaining 3 Days Microsoft SQL Server 2008 Reporting Services Exam: #70-448 Students will learn how to implement PowerPivot and tabular data models, create and deliver rich data visualizations with Power View and SQL Server Reporting Services, and discover business insights by using data mining. This course teaches students how to implement an Integration Services solution in an organization. The course discusses how to develop, deploy, and manage Integration Services packages. (6236) Implementing And Maintaining 3 Days Microsoft SQL Server 2008 Reporting Services Exam: #70-448 SQL SERVER 2008 (2778) Writing Queries Using 3 Days Microsoft SQL Server 2008 Transact-SQL Exam: #70-432 This 3-day instructor led course provides students with the technical skills required to write basic Transact-SQL queries for Microsoft SQL Server 2008. SQL SERVER 2012 (10775) Administering Microsoft SQL 5 Days Server 2012 Databases Exam: #70-642 (6231) Maintaining a Microsoft SQL Server 2008 Database Exam: #70-432 This course provides students with the knowledge and skills to maintain a Microsoft SQL Server 2012 database. The course focuses on teaching individuals how to use SQL Server 2012 product features and tools related to maintaining a database. This course provides students with the knowledge and skills to maintain a Microsoft SQL Server 2008 database. The course focuses on teaching individuals how to use SQL Server 2008 product features and tools related to maintaining a database. (10776) Developing Microsoft SQL Server 2012 Databases Exam: #70-464 5 Days 5 Days This course introduces SQL Server 2012 and describes logical table design, indexing and query plans. It also focusses on the creation of database objects including views, stored procedures, along with parameters, and functions. Other common aspects of procedure coding, such as transactions, concurrency, error handling, triggers, and SQL CLR are also covered in this course. (10777) Implementing a Data 5 Days Warehouse With Microsoft SQL Server 2012 Exam: #70-463 Students will learn how to create a data warehouse with SQL Server 2012, implement ETL with SQL Server Integration Services, and validate and cleanse data with SQL Server Data Quality Services and SQL Server Master Data Services. (6232) Implementing A Microsoft SQL Server 2008 Database Exam: #70-432 5 Days This course provides students with the knowledge and skills to implement a Microsoft SQL Server 2008 database. The course focuses on teaching individuals how to use SQL Server 2008 product features and tools related to implementing a database. (6234) Implementing And Maintaining 3 Days Microsoft SQL Server 2008 Analysis Services Exam: #70-448 This course discusses how to use the Analysis Services development tools to create an Analysis Services database and an OLAP cube, and how to use the Analysis Services management and administrative tools to manage an Analysis Services solution. Web: www.ksicloud.com Phone: 888-545-0010 This course teaches students how to implement a Reporting Services solution in an organization, including how to use the Reporting Services development tools to create reports and how to use the Reporting Services management and administrative tools to manage a Reporting Services solution. (50068) Microsoft SQL Server 2008 For Oracle Database Administrators Exam: NA 4 Days Students will gain skills to capitalize on their experience as an Oracle DBA to manage a Microsoft SQL Server system. A quick start for the Oracle DBA to map, compare and contrast the realm of Oracle database management to SQL Server database management. (50400) Designing, Optimizing, & 5 Days Maintaining a Database Administration Solution For Microsoft SQL Server 2008 Exam: NA This course provides the knowledge and skills needed to design, optimize, and maintain a database administrative solution for Microsoft SQL Server 2008. (50430) Administering Team Foundation Server 2010 Exam: NA 3 Days This course provides students with the knowledge and skills to manage Microsoft Team Foundation Server 2010. The course focuses on the technologies used in Team Foundation Server 2010 and the techniques used to deploy, manage and support Team Foundation Server 2010. Email: [email protected] Microsoft Authorized Technical Training (10265) Developing Data Access Solutions with Visual Studio 2010 Exam: #70-516 5 Days In this course, developers experienced in Microsoft Visual Studio will learn to optimize and develop better performing data access code. DEVELOPER VISUAL STUDIO 2012 (20480A) Programming in HTML5 with JavaScript and CSS3 Exam: #70-480 5 Days The course is intended for developers who have at least six months of professional experience and who are interested in developing applications using HTML5 with JavaScript and CSS3 (either Windows Store apps or IE10 apps for the Web). While the students may have little or no HTML5 coding experience, they should have some experience with HTML4. (20481) Essentials of Developing 5 Days Windows Store Apps Using HTML5 and JavaScript Exam: #70-481 This course is intended for professional developers who have 1 or more years of experience in creating applications. (20482A) Advanced Windows Store 5 Days App Development Using HTML5 and JavaScript Exam: #70-482 This course is intended for professional developers who have 1 or more years of experience creating applications for a production environment. (20483A) Programming in C# Exam: #70-480 5 Days This course is intended for experienced developers who already have programming experience in C, C++, JavaScript, Objective-C, Microsoft Visual Basic, or Java and understand the concepts of object-oriented programming. (20484A) Essentials of Developing Windows Store Apps Using C# (Coming January 2013) Exam: #480 5 Days This course is intended for professional developers who have 1-2 years of experience creating client applications and who are comfortable programming in C# and have done some XAML-based programming. (10266) Programming With C# Using 5 Days Microsoft .Net Framework 4 Exam: NA The course focuses on C# program structure, language syntax, and implementation details with .NET Framework 4.0. This course describes the new enhancements in the C# 4.0 language by using Visual Studio 2010. (10267) Introduction to Web 5 Days Development With Microsoft Visual Studio 2010 Exam: NA VISUAL STUDIO 2010 This course provides knowledge and skills on developing Web applications by using Microsoft Visual Studio 2010. (10262) Developing Windows 5 Days Applications With Visual Studio 2010 Exam: #70-511 (10550) Programming in Visual Basic 5 Days With Microsoft Visual Studio 2010 Exam: NA In this course, experienced developers who know the basics of Windows Forms development gain more advanced Windows Client design and development skills. WinForms and WPF programming models, as well as relative strengths and when to use each technology, are covered. This course teaches you Visual Basic language syntax, program structure, and implementation by using Microsoft Visual Studio 2010 and the Microsoft .NET Framework 4. (10263) Developing Windows 3 Days Communications Foundation Solutions With Visual Studio 2010 Exam: #70-513 With this class, professional .NET programmers will gain skills to develop distributed applications using WCF 4 and Microsoft Visual Studio 2010. (10553) Fundamentals of XAML & Microsoft Expression Blend Exam: NA 3 Days Learn core and essential XAML skills and gain valuable experience developing XAML code in both Visual Studio 2010 and Expression Blend 4. (10264) Developing Web Applications 5 Days With Microsoft Visual Studio 2010 Exam: #70-515 (50255) Managing, Maintaining, 4 Days & Securing Your Networks Through Group Policy Exam: NA In this course students will learn to develop advanced ASP.NET MVC and Web Forms applications using .NET Framework 4 tools and technologies. You will learn to control and manage computer systems and domain users running Windows Server 2003, Server 2008, XP, and Vista, create Group Policies, implement administrative and security templates, and determine best practices when deploying software packages Web: www.ksicloud.com Phone: 888-545-0010 Email: [email protected] Microsoft Authorized Technical Training (50466) Windows Azure Solutions With Microsoft Visual Studio 2010 Exam: NA 3 Days This class is an introduction to cloud computing and specifically Microsoft’s public cloud offering in Windows Azure. In this class, you explore this new cloud operating system and learn how to write, deploy and monitor .NET applications in Azure. VISUAL STUDIO 2008 (2310) Developing Web Applications 5 Days Using Microsoft Visual Studio 2008 SP1 Exam: NA This course provides knowledge and skills on developing Web applications by using Microsoft Visual Studio 2008 SP1. (2957) Advanced Foundations of Microsoft .NET 2.0 Development Exam: #70-536 3 Days This course provides students with the knowledge and skills needed to create advanced Microsoft .NET applications. (4995) Programming With The 5 Days Microsoft .NET Framework Using Microsoft Visual Studio 2005 Exam: NA Enables developers who are migrating from a different development language, an earlier version of Visual Basic .NET or Visual C#, or who have completed entry-level training and experience using Visual Studio 2005, to gain indepth guidance on programming the .NET Framework versions 2.0 and 3.0 with Visual Studio 2005. .NET PROGRAMMING / APPLICATION DEVELOPMENT (2433) Microsoft Visual Basic Scripting 3 Days Edition & Microsoft Windows Script Host Essentials Exam: NA (50166) Programming The .NET Framework 3.5 Exam: NA 5 Days DYNAMICS CRM This course provides students with the knowledge and skills to develop applications with the .NET Framework 3.5, including Garbage Collection, Serialization, Streams and Application Domains, Interoperability, and Multithreading and Asynchronous Programming, which are also required for taking advantage of application frameworks on top of the core CLR such as WCF, LINQ etc. The course includes code samples, demos and exercises on the features from both a .NET and a system-oriented point of view. (50277) Advanced Topics In Silverlight 3 Development Exam: NA 2 Days This two day instructor-led course provides students with the knowledge and skills to develop Microsoft Silverlight 3 applications through a variety of available development tools and techniques. It introduces the new features and concepts being introduced with the new version of the technology. The course focuses on user interfaces, program structure and implementation details. (50278) Silverlight 3 Best Practices 1 Day Exam: NA This one day instructor-led course provides students with the knowledge and skills of best practices in Microsoft Silverlight 3 applications development through a variety of available development techniques, tips and tricks. It introduces the new features and concepts being introduced with the new version of the technology and the patterns of usage of those new techniques. The course focuses on user interfaces, program structure and implementation details changes based on student previous knowledge of Silverlight 2/3. (50279) Silverlight 3 Development 3 Days This three day instructor-led course provides students with the knowledge and skills to develop Microsoft Silverlight 3 applications through a variety of available development tools and techniques. It introduces the new features and concepts being introduced with the new version of the technology. The course focuses on user interfaces, program structure and implementation details. Web: www.ksicloud.com Phone: 888-545-0010 (80290) Marketing Automation In Microsoft Dynamics CRM 2011 1 Day Learn how to use Microsoft Dynamics CRM to extend the effectiveness of your marketing department and provides context of how to use things such as marketing campaigns, marketing lists, and campaign templates in Microsoft Dynamics CRM. It also discusses the role of campaign activities and marketing lists in campaigns and discusses how to associate sales literature, target products and price lists with marketing campaigns. (80291) Sales Management In Microsoft Dynamics CRM 2011 1 Day This course shows you how to track and manage the sales process from potential to close. It provides insight on using the product catalog and process sales information. It also introduces some of the tools used to analyze and report on sales information. (80292) Service Management In Microsoft Dynamics CRM 2011 1 Day This course shows you service management functionality and explains how it helps organizations track information about cases, customer complaints or requests, and small projects. Learn how to use the knowledge base and discusses how organizations can browse, locate, and share information in the repository. It also discusses how to create, manage and use teams and queues in Microsoft Dynamics CRM. (80294) Microsoft Dynamics CRM 2011 Customization & Configuration 3 Days Learn how to customize Microsoft Dynamics CRM to meet the specialized needs of businesses. The topics covered include Security; creation and configuration of entities; design of forms views and charts; auditing and Solutions. (80444) Workflow & Dialog Processes In Microsoft Dynamics CRM 2011 Exam: NA Learn to manage Windows networks by using the Windows Script Host (WSH) and the Microsoft Visual Basic, Scripting Edition (VBScript) language. During the course, students will work on realworld scripts that they can use to manage computers running Windows Vista, Windows XP, and Windows Server 2003 operating systems. Students will also learn about Active Directory Service Interfaces (ADSI) and Windows Management Instrumentation (WMI). DYNAMICS 1 Day This training provides students with tools and information to help them better understand how processes can be implemented in Microsoft Dynamics CRM 2011. Email: [email protected] Microsoft Authorized Technical Training Extending Microsoft Dynamics CRM 2 Days This course provides students with the tools to extend the capabilities of Microsoft Dynamics CRM 4.0. Topics include design and system architecture, using Microsoft web services API, data queries, filtered views, setting up and creating custom workflow activities, plug-ins, application event programming, IFrames and URL addressable forms, and creating custom buttons and menus, and SQL Reporting Services for CRM. Workflow In Microsoft Dynamics CRM 1 Day This course describes how to create, run, and monitor work flows to automate business processes, including automating the sales process, lead promotion and probable revenue, out-of-thebox workflow functionality, creating a basic workflow, the design process, updating triggers and much more. DYNAMICS GP Inventory Management 1 Day This course teaches you how to control inventory challenges and maximize your company’s net profits based on the way you do business. Also how to define default inventory account numbers, COGS, variances, sites, product classes, valuation methods and more, which will improve efficiency and cut down on costly data entry errors. General Ledger In Microsoft Dynamics GP 1 Day This course covers processes required to enter chart of accounts and financial data into the system, including how to perform functions such as account reconciliation, budgeting, recurring and reversing entries, variable and fixed allocation methods, and period-end and year-end closing procedures. Microsoft Dynamics GP Fixed Assets 1 Day This course covers processes to enter, depreciate, and retire fixed assets, including how Fixed Assets is integrated to Purchasing and Payables. Topics also include: changing asset information, mass changes, partial transfers, partial retirements, and retirement undo. Microsoft Dynamics GP Integration Manager 2 Days This course develops your understanding of how to integrate outside systems with the Microsoft Dynamics GP accounting application through the use of tools designed to import records. An overview of the available integration and development tools is presented, including the benefits and required skills for each tool. Microsoft Dynamics GP Payroll 1 Day This course covers the set up of employee information, tax information and all of the necessary setups to start the processing of payroll checks, including information on using direct deposit. It also focuses on the options available to maintain and retrieve key payroll data, closing periods, quarters and the year-end. Microsoft Dynamics GP Sales Order Processing 1 Day This course covers entering quotes, orders, invoices, returns and backorders, ship items on sales orders, easily manage the life-cycle of your customer’s order from the initial quote to the shipment documentation and final invoicing. Topics also include: setting up process holds for quality assurance and linking order documents to purchase orders. SmartLists & SmartList Builder Foundation 1 Day This course helps users learn to organize and display data from the accounting system in a way that makes sense to them, and then search those records according to specific criteria. SmartList Builder takes the popular, easy-to-use SmartList tool in Microsoft Dynamics GP and dramatically increases its power and range. Receivables Management I In Microsoft Dynamics GP 1 Day This course explores the basic elements of Microsoft Dynamics GP. Topics covered during this session include: system and company setup procedures, how to use key reports and inquiries, how to use SmartList to expand inquiry and analysis capabilities, business alerts, process server and tips for the user to personalize shortcuts and checklists to streamline business practices. Payables Management In Microsoft Dynamics GP 1 Day This course examines the processes for entering vendors, vendor invoices and credit memos, processing checks, adjustments, prepayments, month-end closing, and cash flow control. Topics also include: how to capitalize on vendor discount dates to reduce payable liabilities and easily select the right vouchers for payment by date, vendor, number, or custom query to control cash outlay. Standard module reports will also be discussed. Web: www.ksicloud.com Phone: 888-545-0010 Purchase Order Processing In Microsoft Dynamics GP 1 Day This course covers the types of purchase orders available and the steps for processing, entering receipts against purchase orders, entering invoices against purchase orders, editing, deleting, and voiding purchase orders, replenishing inventory quantities based on historical purchasing report information and how to view inventory quantity and cost information by vendor. Standard module reports will also be discussed. Microsoft Dynamics GP Human Resources 1 Day This course explores the tight integration of Payroll and Human Resources or the standalone usage of Human Resources. Topics also include: the everyday tracking of Human Resources activities, the Applicant functionality to track the necessary information to hire quality employees, and the Attendance functionality which can be used to track employee attendance and absences using time codes. Standard module reports will also be discussed. MANAGEMENT REPORTER Management Reporter Design Essentials I 1 Day This course covers the basic report design skills you need to create, maintain and distribute presentation quality reports using Microsoft Management Reporter. Topics also include: basic foundational skills, complex calculations, drag and drop reorganization, rounding adjustments and account sets, and report distribution options. Management Reporter Design Essentials II 1 Day This course builds on the basic report design skills learned in Report Design Essentials I. Using Microsoft Management Reporter you learn advanced report design including linking to external worksheet data, linking row formats, multi company consolidations, currency translation reporting and cash flow. Email: [email protected] Microsoft Authorized Technical Training DYNAMICS SL General Ledger In Microsoft Dynamics SL 1 Day This course explores the processes required to enter financial data into the system, including account/subaccount validation, budgeting, recurring and reversing entries, allocation methods, month-end closing and year-end closing and consolidation. Topics also include intercompany and multi-company transactions. Dynamics SL Payables Visit our web site at www.ksicloud.com 1 Day Students learn about setting up vendor discount dates, reducing payable liabilities, selecting the right vouchers for payment by date, vendor, number, or custom query to control cash outlay. Students are shown how to use comprehensive reporting features to present data in different ways, including standard reports such as Aged Accounts Payables, Vendor Trial Balance, Check Register, and the Accounts Payable Batch Register. Dynamics SL Receivables 1 Day This course shows how to perform additional functions such as credit memos, prepayments, small balance write off, print customer statements, reverse and void payments, and month-end closing. Also included in the course are: setting terms for calculating document discount dates and due dates, using balance forward and open-item statements, and applying any mix of the comprehensive service and finance charges available. Web: www.ksicloud.com If you are interested in a course or version not listed, please contact your Account Manager. Phone: 888-545-0010 Email: [email protected] Red Hat Technical Training Red Hat Courses Available! Red Hat Enterprise Linux is your solution across a broad range of hardware architectures, hypervisors and clouds. Whether you're working towards becoming a Red Hat Certified Engineer (RHCE) or Red Hat Certified Systems Administrator (RHCSA), New Horizons hands-on labs and training— based on real-world application and experience—will help you achieve the certification you need. Red Hat System Administration I (RH124) 5 Days Red Hat® System Administration I (RH124) is designed for IT professionals who are new to Linux® and require core Red Hat Enterprise Linux skills. This course focuses on essential administration tasks that will be encountered in the workplace, including installing the operating system, establishing network connectivity, managing physical storage, and performing basic security administration. Early in the course, GUI-based tools will be featured to build upon the students' existing technical knowledge. As the course progresses, key command-line concepts will be introduced to provide a foundation for students planning to continue to Red Hat System Administration II with the goal of becoming full-time Linux system administrators. Red Hat Enterprise Linux Solaris Administrators (RH290) 3 Days When migrating platforms, it's critical to ensure that in-house professionals have the skills to maximize performance and maintain efficiency across the entire system. Red Hat® Enterprise Linux® for Solaris Administrators (RH290) quickly but completely covers many of the hands-on, practical skills needed when migrating from Sun Solaris to Red Hat Enterprise Linux. The course focuses on the differences between the 2 operating systems, covering Red Hat Enterprise Linux equivalents to Solaris-specific technologies, like applying software patches, automating deployment with Kickstart, and using advanced filesystem features. In addition, the course demonstrates how to use RPM, yum, Red Hat Network, and Kickstart to manage your environment. Red Hat Enterprise Security Network Services (RHS333) 4 Days Red Hat® Enterprise Security: Network Services (RHS333) is an intensive course that equips senior system administrators and security professionals with the skills and knowledge required to harden systems against both internal and external attacks. This class advances beyond the essential security coverage offered in the Red Hat Certified Engineer (RHCE®) curriculum and delves more deeply into the security features, capabilities, and how to properly respond to sophisticated security threats aimed at enterprise systems. You'll also get an indepth analysis of the ever-changing threat models as they pertain to Red Hat Enterprise Linux®. At the end of the 4-day course, you should be able to design and implement an adequate security profile for critical enterprise systems. An RHCE who successfully completes this course is prepared to take the Red Hat Enterprise Security Network Services Expertise Exam (EX333), sold separately. Red Hat Enterprise SELinux Policy Administration (RHS429) 4 Days Security-enhanced Linux® (SELinux) is a powerful, kernel-level security layer that provides finegrained control over which users and processes may access which resources and execute which programs on a system. Red Hat® Enterprise SELinux Policy Administration (RHS429) introduces senior system administrators, security administrators, and application programmers to SELinux policy writing. Learn how SELinux works and how to manage, write, compile, and debug an SELinux policy. This class culminates in a major project to analyze, determine the security needs of, and design and implement a set of net-new policies for a service previously unprotected by SELinux. A Red Hat Certified Engineer (RHCE®) who successfully completes this course is prepared to take the Red Hat Enterprise SELinux Policy Administration Expertise Exam (EX429), sold separately. Web: www.ksicloud.com Phone: 888-545-0010 Red Hat Enterprise Deployment & Systems Management (RH401) 4 Days Red Hat® Enterprise Deployment and Systems Management training course explores the concepts and methods necessary for successful large-scale deployment and management of Red Hat Enterprise Linux systems. Experienced system administrators will learn how to implement and manage Red Hat Enterprise Linux® deployments efficiently and effectively, in ways that make their systems manageable by a team of administrators. Central to this course is training on the use of the Red Hat Network Satellite Server for deployment and provisioning of Red Hat Enterprise Linux systems. By the end of this course, students will have built their own RPM packages and will have used Subversion to make changes to scripts. A Red Hat Certified Engineer (RHCE®) who successfully completes this course is prepared to take the Red Hat Enterprise Deployment and Systems Management Expertise Exam (EX401). Red Hat Enterprise Directory Services 4 Days & Authentication (RH423) Red Hat® Enterprise Directory Services and Authentication is an intensive course designed to train senior system administrators in the skills required to manage and deploy the Red Hat Directory Server on and for Red Hat Enterprise Linux® systems. This course also covers crossplatform integration of directory services in order to provide authentication or information services across the enterprise. In addition, students will gain an understanding of the basic concepts, configuration, and management of LDAP-based services. This course also explores PAM, the Pluggable Authentication Modules system, and how it integrates with services that require authentication. A Red Hat Certified Engineer (RHCE®) who successfully completes this course is prepared to take the Red Hat Enterprise Directory Services and Authentication Expertise Exam (EX423). Email: [email protected] Red Hat Technical Training Red Hat System Administration III (RH254) Red Hat Enterprise Clustering & Storage Management (RH436) 4 Days The intensive, hands-on Red Hat® Enterprise Clustering and Storage Management course teaches storage management, the Red Hat High Availability Add-On, and the shared storage technology delivered by Red Hat Global File System 2 (GFS2) and Red Hat Storage Server. Created for senior Linux® system administrators, this 4-day course strongly emphasizes lab-based activities. You'll learn how to deploy and manage shared storage and server clusters that provide highly available network services to a missioncritical enterprise environment. 4 Days The intensive, hands-on Red Hat® Enterprise Clustering and Storage Management course teaches storage management, the Red Hat High Availability Add-On, and the shared storage technology delivered by Red Hat Global File System 2 (GFS2) and Red Hat Storage Server. Created for senior Linux® system administrators, this 4-day course strongly emphasizes lab-based activities. You'll learn how to deploy and manage shared storage and server clusters that provide highly available network services to a missioncritical enterprise environment. A current Red Hat Certified Engineer (RHCE®) who successfully completes this course is prepared to take the Red Hat Enterprise Clustering and Storage Management Expertise Exam (EX436). A current Red Hat Certified Engineer (RHCE®) who successfully completes this course is prepared to take the Red Hat Enterprise Clustering and Storage Management Expertise Exam (EX436). Red Hat System Administration III (RH254) Red Hat Enterprise Performance Tuning (RH442) The intensive, hands-on Red Hat® Enterprise Clustering and Storage Management course teaches storage management, the Red Hat High Availability Add-On, and the shared storage technology delivered by Red Hat Global File System 2 (GFS2) and Red Hat Storage Server. 4 Days Red Hat® Enterprise Performance Tuning is designed to teach senior Linux® system administrators the methodology of performance tuning for Red Hat Enterprise Linux. This course discusses system architecture with an emphasis on understanding the implications of system architecture on system performance, methods for testing the effects of performance adjustments, open source benchmarking utilities, methods for analyzing system and networking performance, and tuning configurations for specific application loads. 4 Days Red Hat System Administration II (RH134) A follow-up course for students that have completed Red Hat® System Administration I (RH124), Red Hat System Administration II (RH134) is designed for IT professionals working to become full-time enterprise Linux® system administrators. Building on the foundation of command-line skills covered in System Administration I, students will dive deeper into Red Hat Enterprise Linux to broaden their toolkits of administration skills. By the end of this course, students will be able to administer and troubleshoot file systems and partitioning, logical volume management, access control, and package management. Students who attend Red Hat System Administration I and II will be fully prepared to take the Red Hat Certified System Administration (RHCSA) exam. Note: This course is intended to be taken following Red Hat System Administration I and does not cover all RHCSA exam tasks. Students with solid Linux command-line skills seeking to take only one course before attempting the RHCSA exam should consider the RHCSA Rapid Track Course (RH200). Created for senior Linux® system administrators, this 4-day course strongly emphasizes lab-based activities. You'll learn how to deploy and manage shared storage and server clusters that provide highly available network services to a missioncritical enterprise environment. A current Red Hat Certified Engineer (RHCE®) who successfully completes this course is prepared to take the Red Hat Enterprise Clustering and Storage Management Expertise Exam (EX436). A Red Hat Certified Engineer (RHCE®) who successfully completes this course is prepared to take the Red Hat Enterprise Performance Tuning Expertise Exam (EX442). Performance-based testing of real-world skills Web: www.ksicloud.com Phone: 888-545-0010 4 Days Email: [email protected] Cognos Authorized Technical Training Cognos 8 B2455 IBM Cognos 8 BI Administration (V8.4) 3 Days IBM Cognos 8 BI Administration (v8.4) is a threeday, instructor-led course that is designed to teach new administrators the fundamental responsibilities of administering servers and content in IBM Cognos 8 BI. B2419 IBM Cognos 8 3 Days BI Administration: Advanced Architecture & Troubleshooting (V8.4) IBM Cognos 8 BI Administration: Advanced Architecture and Troubleshooting (V8.4) is a three -day instructor-led course that teaches participants how to identify components and subcomponents of the IBM Cognos 8 architecture and how to troubleshoot these components using various tools and techniques. B2451 Cognos 8 1 Day BI Analysis Studio: Analyze Data (V8.4) IBM Cognos 8 BI Analysis Studio: Analyze Data (V8.4) is a one-day, instructor-led course that teaches business authors to navigate and analyze data in Analysis Studio. Through a combination of lectures and hands-on workshops, attendees will discover trends, identify opportunities, and learn how to make better business decisions 02450 IBM Cognos 8 1 Day BI Query Studio: Build Ad Hoc Reports (V8.4) IBM Cognos 8 BI Query Studio: Build Ad Hoc Reports (v8.4) is a one-day, instructor-led course designed for business authors who want to learn how to create, modify and organize ad hoc reports. The course covers how to use different report capabilities, how to graphically display the data, and how to create reports with a consistent look and feel through the use of templates. B2482 IBM Cognos 8 4 Days BI Transformer: Design OLAP Models (V8.4) IBM Cognos 8 BI Transformer: Design OLAP Models (v8.4) is a four-day, instructor-led course that provides participants with knowledge of OLAP modeling concepts using Transformer. Participants will learn how to design, build, and maintain PowerCubes for use in IBM Cognos 8 BI so that end users can easily analyze data. B2432 IBM Cognos 8 2 Days BI: Essentials for Managing BI Projects (V8.4) B5151 IBM Cognos 1 Day BI Analysis Studio: Analyze Data (V10.1) IBM Cognos 8 BI: Essentials for Managing BI Projects (v8.4) is a two-day, instructor-led course that provides participants with essential knowledge to ensure the success of their Cognos 8 BI implementation. Participants will be introduced to the Cognos Solutions Implementation Methodology (CSIM), the elements of IBM Cognos 8 BI, and the underlying architecture. IBM Cognos BI Analysis Studio: Analyze Data (V10.1) is a one-day, instructor-led course that teaches business authors to navigate and analyze data in Analysis Studio. Through a combination of lectures and hands-on workshops, attendees will discover trends, identify opportunities, and learn how to make better business decisions. B2475 IBM Cognos 8 BI PowerPlay Administration (V8.4) 1 Day IBM Cognos 8 BI PowerPlay Administration (V8.4) is a one day course that provides you with knowledge of how to administer IBM Cognos 8 BI PowerPlay applications in the IBM Cognos 8 BI environment. You will identify IBM Cognos 8 BI PowerPlay components and architecture, set server properties, schedule, monitor, log, and audit PowerPlay activities, set cube and report properties, and set security. B2474 IBM Cognos 8 BI 1 Day PowerPlay Studio: Web Exploration (V8.4) IBM Cognos 8 BI PowerPlay Studio: Web Exploration (V8.4) is a one-day instructor-led course designed to teach you the basic skills they need to view, explore, format and distribute PowerPlay reports using PowerPlay Studio. You will learn to create reports, view multidimensional cube data, add calculations, and use graphical displays. The course also covers drag and drop within crosstabs, ranking, custom subsets and B5155 IBM Cognos 8 BI Administration (V10.01 3 Days IBM Cognos BI Administration (V10.1) is a threeday, instructor-led course that is designed to teach new administrators the fundamental tasks of administering servers and content in IBM Cognos BI. Through a combination of lectures and hands-on exercises, students will install and configure the IBM Cognos BI software, implement security, and manage the server components. Web: www.ksicloud.com B5132 2 Days IBM Cognos BI Manage Projects (V10.1) IBM Cognos BI: Manage Projects (V10.1) is a twoday, instructor-led course that provides participants with essential knowledge to ensure the success of their Cognos 10 BI implementation. Participants will be introduced to the IBM Cognos Solutions Implementation Methodology (IBM CSIM), the elements of IBM Cognos 10 BI, and the underlying architecture. B5175 IBM Cognos PowerPlay Administration (V10.1) 1 Day IBM Cognos PowerPlay Administration is a one day instructor-led course. It is designed provide attendees with the knowledge of how to administer IBM Cognos PowerPlay applications in the IBM Cognos BI environment. They will identify IBM Cognos PowerPlay components and architecture, set server properties, schedule, monitor, log and audit activities, set cube and report properties, and set security. B5150 IBM Cognos 1 Day Query Studio: Build Ad Hoc Reports (V10.1) IBM Cognos Query Studio: Build Ad Hoc Reports (V10.1) is a one-day, instructor-led and instructorled on-line course designed for business authors who want to learn how to create, modify and organize ad hoc reports. This course covers how to use different report capabilities, how to graphically display data, and how to create reports with a consistent look and feel through the use of templates. B5160 IBM Cognos 5 Days Report Studio: Author Professional Reports (V10.1) This course is designed for professional report authors to learn report building techniques using relational data models, and ways of enhancing and customizing, and managing professional reports. Attendees will participate in hands-on demos and workshops that illustrate key concepts while learning how to use the product. The second part of this course builds on topics learned in the Fundamentals section. Phone: 888-545-0010 Email: [email protected] Cognos Authorized Technical Training B5158 3 Days IBM Cognos Report Studio: Author Professional Reports Fundamentals (V10.1) IBM Cognos Report Studio: Author Professional Reports Fundamentals (V10.1) is a three-day, instructor-led course. It is designed for professional report authors to learn report building techniques using relational data models, and ways of enhancing and customizing, and managing professional reports. B5161 1 Day IBM Cognos Report Studio: Author Reports with Multidimensional (V10.1) IBM Cognos Report Studio: Author Reports with Multidimensional Data (V10.1) is an advanced two -day, instructor-led course in which professional report authors build on their experience with Report Studio by applying dimensional techniques to reports. B5182 IBM Cognos Transformer: Design OLAP Models (V10.1) 4 Days IBM Cognos Transformer: Design OLAP Models (V10.1) is a four-day, instructor-led course that provides developers with knowledge of OLAP modeling concepts using Transformer. Participants will learn how to design, build, and maintain PowerCubes for use in IBM Cognos BI so that end users can easily analyze data. I5156 3 Days IBM Cognos BI Administration (V10.1) IBM Cognos BI Administration (V10.1) is an online instructor-led course that is designed to allow new administrators to learn the fundamental tasks of administering servers and content in IBM Cognos BI. Through a combination of information and hands-on exercises, students will install and configure the IBM Cognos BI software, implement security, and manage the server components. I5151 IBM Cognos BI Analysis Studio: Analyze Data (V10.1) 1 Day IBM Cognos BI Analysis Studio: Analyze Data (V10.1) is a one-day, instructor-led course that teaches business authors to navigate and analyze data in Analysis Studio. Through a combination of lectures and hands-on workshops, attendees will discover trends, identify opportunities, and learn how to make better business decisions. Participants will learn techniques such as ranking, filtering, asymmetrical crosstabs, and graphing to help them analyze large volumes of data (whether OLAP or dimensionally modeled relational metadata. I5110 IBM Cognos BI What’s New (V10.1) 2 Days IBM Cognos BI What's New (V10.1) is a two-day instructor led course that provides participants with knowledge of new features offered in IBM Cognos BI (V10.1). Through lecture and hands-on experience, participants will discover the highvalue benefits of this release, including a simplified, more engaging business user experience, a richer, self-service reporting and analysis environment, workflow and collaboration, and easy application administration and life cycle. I5152 IBM Cognos Framework Manager: Design Metadata Models (V10.1) 5 Days 1 Day IBM Cognos PowerPlay Studio: Web Exploration (V10.1) is a one-day instructor-led/Instructor-led online course designed to teach users the basic skills they need to view, explore, format and distribute results using IBM Cognos PowerPlay Studio. Participants will learn to create reports, view multidimensional cube data, add calculations, and use graphical displays. The course also covers drag and drop within crosstabs, ranking, custom subsets and scenario dimensions. I5175 1 Day IBM Cognos PowerPlay Administration (V10.1) IBM Cognos PowerPlay Administration is a one day instructor-led course. It is designed provide attendees with the knowledge of how to administer IBM Cognos PowerPlay applications in the IBM Cognos BI environment. They will identify IBM Cognos PowerPlay components and architecture, set server properties, schedule, monitor, log and audit activities, set cube and report properties, and set security. Web: www.ksicloud.com Phone: 888-545-0010 1 Day IBM Cognos Query Studio: Build Ad Hoc Reports (V10.1) is a one-day, instructor-led and instructorled on-line course designed for business authors who want to learn how to create, modify and organize ad hoc reports. This course covers how to use different report capabilities, how to graphically display data, and how to create reports with a consistent look and feel through the use of templates. The course also covers basic administrative tasks, such as scheduling reports and delivering reports in different formats (e.g. HTML, PDF, Excel). WebSphere IBM Cognos Framework Manager: Design Metadata Models (V10.1) is a five-day, instructorled course that provides participants with introductory to advanced knowledge of metadata modeling concepts, and how to model metadata for predictable reporting and analysis results using Framework Manager. Participants will learn the full scope of the metadata modeling process, from initial project creation, to publishing of metadata to the Web, enabling end users to easily author reports and analyze data. I5174 IBM Cognos PowerPlay Studio: Web Exploration (V10.1) I5150 IBM Cognos Query Studio: Build Ad Hoc Reports (V10.1) WA380 WebSphere Application Server V8 Administration for Windows 5 Days This 5-day instructor-led course teaches students the skills needed to install and administer IBM WebSphere Application Server V8. As the latest release of WebSphere Application Server, Version 8 offers users enhanced support for standards, emerging technology, and a choice of development frameworks. WA370 5 Days IBM WebSphere Application Server V7 Administration for Windows This 5-day instructor-led course teaches students the skills needed to install and administer IBM WebSphere Application Server V7. As the latest release of WebSphere Application Server, Version 7 offers users enhanced support for standards, emerging technology, and a choice of development frameworks. WA580 WebSphere Application Server V8 Administration for Linux 5 Days This 5-day instructor-led course teaches students the skills needed to install and administer IBM WebSphere Application Server V8. As the latest release of WebSphere Application Server, Version 8 offers users enhanced support for standards, emerging technology, and a choice of development frameworks. Email: [email protected] Oracle Authorized Technical Training Oracle ORC100 5 Days Oracle Database 11g: Administration Workshop I DBA This course is your first step towards success as an Oracle professional, designed to give you a firm foundation in basic database administration. In this class, you'll learn how to install and maintain an Oracle database. You will gain a conceptual understanding of the Oracle database architecture and how its components work and interact with one another. Visit our web site at www.ksicloud.com ORC101 3 Days Oracle Database 10g: Managing Oracle on Linux for System Administrators This course prepares a Linux system administrator for managing a system on which Oracle Database has been installed. Elements of how Oracle works on Enterprise Linux and specific steps for preparing Linux for a database installation are covered. This course provides the system administrator, who already has some Linux experience, with the skills needed to diagnose an Oracle Database using system administration tools. ORC102 5 Days Oracle Database: Introduction to SQL This course covers creating indexes and constraints, and altering existing schema objects. Additionally, participants learn how to create and query external tables. In order to query and manipulate data within the database, to use the dictionary views to retrieve metadata and create reports about their schema objects, participants get to understand the advanced features of SQL. Some of the date-time functions available in the Oracle Database are also covered. This course also discusses how to use the regular expression support in SQL. If you are interested in a course or version not listed, please contact your Account Manager. ORC103 3 Days Oracle Database 11g: SQL Tuning Workshop This course counts towards the Hands-on course requirement for the Oracle Database 11g Administrator Certification. Only instructor-led inclass or instructor-led online formats of this course will meet the Certification Hands-on Requirement. Self Study CD-Rom and Knowledge Center courses DO NOT meet the Hands-on Requirement. Web: www.ksicloud.com Phone: 888-545-0010 Email: [email protected] DESKTOP APPLICATIONS ADOBE Acrobat 9.0 1 Day Dreamweaver CS5 1 Day Flash CS5 1 Day Upon successful completion of this course, students will be able to: Upon successful completion of this course, students will be able to: Upon successful completion of this course, students will be able to: Share files electronically by email, over a network, or on the web, so that the recipients can view, print and offer feedback. Design , build, and upload a web site. Create and manipulate a wide variety of objects ranging from simple graphic designs to complex animations. Acrobat 9.0 Dreamweaver CS5 Flash CS5 1 Day 1 Day 1 Day Upon successful completion of this course, students will be able to: Upon successful completion of this course, students will be able to: Upon successful completion of this course, students will be able to: Convert technical documents to PDF files, enhance and control PDF content accessibility, customize PDF documents for interactive use online , and prepare PDFs for com- Develop professional –looking web pages and rollover effects. Plan, design, and develop complex Flash projects. Adobe CS5 Dreamweaver CS5 Flash Workshop 1 Day 1 Day 2 Days Upon successful completion of this course, students will be able to: Upon successful completion of this course, students will be able to: Upon successful completion of this course, students will be able to: Utilize the new features in Photoshop, Illustrator, InDesign, Flash, and Dreamweaver released as part of Adobe Creative Suite 5. Create database driven web sites and dynamic content. Create motion tweens and classic tweens. Button symbols, Movie Clip symbols and nesting animations will be discussed. Dreamweaver Workshop Dreamweaver Workshop Illustrator Workshop 2 Days 2 Days 2 Days Mastering Skills Upon successful completion of this course, students will be able to: Upon successful completion of this course, students will be able to: Upon successful completion of this course, students will be able to: Build a web site from the ground up including planning a web site, optimizing images , using Dreamweaver tools to create HTML & CSS and uploading a site. Build a web site from the ground up including planning a web site, optimizing images , using Dreamweaver tools to create HTML & CSS and uploading a site. Master the pen toll for tracing techniques. Web: www.ksicloud.com Phone: 888-545-0010 Email: [email protected] DESKTOP APPLICATIONS ADOBE Illustrator CS5 1 Day Photoshop CS5 2 Days Upon successful completion of this course, students will be able to: Upon successful completion of this course, students will be able to: Create illustrations, logos, advertisements, or other graphic documents. Create and enhance graphics for print and the web. Illustrator Photoshop CS5 1 Day Upon successful completion of this course, students will be able to: Create complex illustrations using the pen. Create layer masks, layer effects and enhance photos for print and the web. 1 Day Publisher 2010 If you are interested in a course or version not listed, please contact your Account Manager. 1 Day Upon successful completion of this course, students will be able to: Upon successful completion of this course, students will be able to: Deploy the advanced techniques to create documents for pre-press. Create newsletters brochures, business cards, postcards and flyers. InDesign CS5 www.ksicloud.com 2 Days Upon successful completion of this course, students will be able to: InDesign CS5 Visit our web site at 1 Day Upon successful completion of this course, students will be able to: Deploy the advanced techniques to create documents for pre-press. Web: www.ksicloud.com Phone: 888-545-0010 Email: [email protected] Registration & Cancellation Information To register for a Knowledge Solutions course, contact your Account Manager at one of our locations. Early registration is strongly recommended. Please note: Payment is due in full no later the date of the class unless prior corporate arrangements have been made. Call your Account Manager for details. COURSE PREREQUISITES All of our Level 2 and Level 3 courses build upon skills developed in earlier classes. It is important that you are proficient with the skills presented in these foundation classes. For complete course outlines, please contact your Account Manager. REFUND POLICY All tuition and fees paid by the applicant shall be refunded if the applicant is rejected by the school before enrollment. An application fee of not more than $25.00 (not more than $10.00 for veterans) may be retained by the school if the application is denied. All tuition and fees paid by the applicant shall be refunded if requested within three business days after signing a contract with the school. After the third business day has elapsed , the student cancellation and no-show policy, outlined below, will apply . All refunds shall be returned within 30 days. VETERANS CANCELLATION AND REFUND POLICY If you receive educational benefits through the United States Department of Veterans Affairs (DVA) and you wish to cancel your program, you must submit a written notice of cancellation to KSI. Upon receipt of written notice of cancellation , KSI will refund the amount of the unused portion of the veteran’s tuition. Unused tuition will be calculated on a pro-rata basis by taking the total cost of the program paid by the veteran, less the price for any courses, books, materials, labs, and exams used by the student prior to the date of the cancellation notice. STUDENT CANCELLATION AND NO-SHOW POLICY DESKTOP APPLICATIONS OPEN ENROLLEMENT INSTRUCTOR-LED AND MENTORED LEARNING CLASSES. If you cannot attend the class for which you hold a reservation, you must notify your Account Manager five (5) or more business days prior to the class. For pre-paid coupon and single-seat enrollments, no refund will be issued nor outstanding invoice canceled, if you cancel your class less than (5) business days prior to class date or if you DO NOT show up for class. For club members enrollments , a $50 cancellation fee will be assessed. Club members who repeatedly fail to comply with this cancellation policy may have their membership canceled. KSI reserves the right to cancel classes due to low enrollment at any time. In the event of cancellation occurs, your Account Manager will contact you. CERTIFIED TECHNICAL OPEN ENROLLMENT INSTRUCTOR-LED LEARNING CLASSES. If you cannot attend the class for which you hold a reservation , you must notify your Account Manager ten (10) or more business days prior to the class. For pre-paid coupon and single-seat enrollments , no refund will be issued nor outstanding invoice canceled , if you cancel your class less than ten (10) business days prior to the class date or of you DO NOT show up for the class. For enrollments associated with Technical Certification or Club packages, a $500 cancellation fee will be assessed. Self paced E-Learning 24/7 training courses may be upgraded to equivalent Instructor-Led courses, provided such an upgrade is made within 30 days of receipt of your password, and provided that you have not completed more than 20% of the class. WHEN YOU COME TO CLASS Students should arrive at least 20 minutes prior to class start time. If you’ve been issued a physical class coupon you will be asked to present it upon arrival . If you arrive more than 30 minutes late to class, your seat may be given to a waiting client . Please call if you anticipate arriving late. DESCRIPTION OF FACILITIES AND STUDENT MATERIALS At Knowledge Solutions each student will have his/ her own computer and a manual provided to follow along with the instructor. All classrooms have climate controls to provide a comfortable learning environment . All of our facilities have easily accessible restrooms and break-rooms for student use. KSI offers a variety of resources to enhance your learning experience. These tools are available to all students who choose to take advantage of them. Learning resources include Web-based and print services that allow students to clearly visualize what they will learn and also practice new skills learned in class. GRIEVANCE/APPEALS PROCEDURES In the event that you experience a problem with a particular class or instructor, you should first discuss the matter with your instructor. If a resolution cannot be reached, you should contact your account manager. In the event that you experience a problem with a policy, procedure, or practice of Knowledge Solutions educational program, you should first contact your Account Manager. If a satisfactory agreement cannot be reached by you and the Account Manager, you should then contact the School Director. It is the policy of KSI and our staff to resolve students concerns in a swift and equitable manner. If the School Director upholds the initial decision, the student may appeal the decision in writing to KSI’s Executive Management, within 30 days of ruling. The Knowledge Solutions International Executive Management will review the appeal at its regularly scheduled meeting and notify the student of its decision in writing. Appeals should be mailed to one of the location below: Web: www.ksicloud.com Knowledge Solutions International Corporate Office: 1515 Market Street, Suite 705 Philadelphia, PA, 19102 Phone: (888) 545-0010 Email: [email protected] Web Site: www.ksicloud.com 1000 N West Street, Suite 1200, Wilmington, DE 19801 Phone: 888-545-0010 Email: [email protected]