docUNIVERSITY OF FLORIDA VOIP PHONE SYSTEM TRAINING
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UNIVERSITY OF FLORIDA VOIP PHONE SYSTEM TRAINING
UNIVERSITY OF FLORIDA VOIP PHONE SYSTEM TRAINING CNS TELECOMMUNICATIONS WORK ORDER GROUP 230 YON HALL – P O BOX 15458 GAINESVILLE, FL 32611 PHONE: 352.273.1234 FAX: 352.846.1400 WEBSITE: http://telecom.cns.ufl.edu Rosa Jackson, Office Manager – Instructor Hope Wims, Customer Service Representative Joyce Law, Customer Service Representative Eleanor “Kit” Randall, Customer Service Representative Patricia Bouie, Customer Service Representative 1 CISCO 7960 SERIES IP PHONE USER’S GUIDE 2 TABLE OF CONTENTS Introduction IP Phone Overview Corporate Directory Ringer Type LCD Contrast Making an Internal Call Making an External Call Last Number Redial Answering a Call Disconnecting a Call Muting a Call Call Hold Call Transfer Conference Call Forward Call Pick Up Call Park Directory Calls Speed Dial Calls Voice Mail System 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21, 22 23 24 - 29 3 INTRODUCTION This Cisco 7960 User’s Guide is designed to assist you in understanding the basic features and functions of your new phone. This new telephone and phone system will bring us to the forefront of integrated communication services and technical leading edge of all schools in the State. It offers the following benefits. 5-digit extension dialing throughout all campuses and departments that are using this system. Display speakerphones Display will include information such as date, time, calling party name and number, and other call information. Please use this guide as your first source of basic information regarding your new phone. 4 IP PHONE 7960 SERIES - OVERVIEW 5 CORPORATE DIRECTORY IP PHONE 7960 SERIES 6 RINGER TYPE IP Phone 7960 SERIES LCD CONTRAST 7 IP Phone 7960 Series 8 MAKING AN INTERNAL CALL IP Phone 7960 Series 9 MAKING AN EXTERNAL CALL IP Phone 7960 Series 10 LAST NUMBER REDIAL IP Phone 7960 Series 11 ANSWERING A CALL IP Phone 7960 Series 12 DISCONNECTING A CALL IP Phone 7960 Series 13 MUTING A CALL IP Phone 7960 Series 14 CALL HOLD IP Phone 7960 Series 15 CALL TRANSFER IP Phone 7960 Series 16 CONFERENCE IP Phone 7960 Series 17 CALL FORWARD IP Phone 7960 Series 18 CALL PICK UP IP Phone 7960 Series 19 CALL PARK IP Phone 7960 Series 20 ACCESS DIRECTORY CALLS (Missed, Received, Placed) IP Phone 7960 Series 21 PLACE DIRECTORY CALLS (Missed, Received, Placed) IP Phone 7960 Series 22 SPEED DIAL CALLS IP Phone 7960 Series 23 VOICE MAIL (ACCESS CISCO UNITY CONNECTION VOIE MAIL) IP Phone 7960 Series 24 VOICE MAIL (LISTEN TO NEW MESSAGES) IP Phone 7960 Series 25 VOICE MAIL (SEND A MESSAGE) IP Phone 7960 26 VOICE MAIL (SETUP Options) 27 VOICE MAIL (MESSAGE SETTINGS) 28 VOICE MAIL (PERSONAL SETTINGS) Enjoy your new phone! 29