August|September 2010
Transcription
August|September 2010
August|September 2010 The Green Issue Sustainable Tropical Logging page 36 Reclaimed Product Focus page 41 Understanding the Lacey Act Product Focus Inlays, Borders + Vents page 24 Go to Resource Center for more info Go to Resource Center for more info Some people think that environmental regulations and compliance issues lead to inferior products. That’s not the case with DuraSeal’s 350 VOC Polyurethane. You still get the same exceptional flow, leveling and dry times you’ve come to expect from DuraSeal. You also get a product with absolutely no harsh smell, and your choice of one- or five-gallon containers – no more quarts! So stick to the oil-based finish you want, while meeting the needs of new compliance issues with DuraSeal’s 350 VOC Polyurethane. For more information, call 1-800-364-1359 or visit www.duraseal.com for your nearest distributor. Go to Resource Center for more info Contents Features August|September 2010 Vol. 23.4 The Green Issue: From the Jungle By John Vick A look at this exotic flooring’s difficult—and sustainable— journey. page 36 Bozovich Timber 36 Your Business Live and Learn By Chris Zizza Going dustless was a great leap for this company. page 17 Legal By Steve Lange Establish a Records Retention Schedule for your business. page 20 Management By Elizabeth Baldwin Use the Lacey Act to help grow your business. 24 page 24 On the Cover: Photo ©Mailthepic|Dreamstime August|September 2010 Q Hardwood Floors 5 Contents On the Job 13 In Every Issue Ask the Expert Questions answered on matching existing flooring, drum sander chatter and resanding engineered flooring. page 27 Chairman’s Message From the Field page 8 By Robin Pharo How will the new EPA lead regulations affect you? NWFA News page 10 page 29 Troubleshooting Woodworks By Peter Fahey A customer gets antsy about this insect problem. page 13 page 31 Ad Index Techniques page 58 By Andrew St. James Understand the science of water and wood for better floors. page 32 32 Industry News Products page 56 Product Focus Reclaimed Flooring page 41 Borders, Inlays + Vents page 46 Special Advertising Section: Going Green page 51 6 Hardwood Floors Q August|September 2010 Clean, Green, and Low VOC. The Perfect Formula for Refinishing Wood Floors. ® Check out Basic Coatings’ Green Products at www.basiccoatings.com or call 800-441-1934. Go to Resource Center for more info >>chairman’s message The magazine of the National Wood Flooring Association NWFA Chairman Neil Poland NWFA Executive Director/CEO Edward Korczak, CAE NWFA Offices 111 Chesterfield Industrial Blvd. • Chesterfield, MO 63005 800/422-4556 • 636/519-9663 • Fax: 636/519-9664 [email protected] • www.nwfa.org Editorial Advisory Committee John Lessick, Chair/Board Liaison (Apex Wood Floors Inc.) Dan Antes (Distinctive Hardwood Floors) Daniel Boone (Powernail Company Inc.) Joe Boone Jr. (Wood Floors Online Inc.) Avi Hadad (Avi’s Hardwood Flooring) Galen Fitzel (3M) Robert Humphreys (Majestic Wood Floors Inc.) Mike Litchkowski (Dekora Parket) Sprigg Lynn (Universal Floors Inc.) Robert McNamara (Bostik Inc.) Charles Peterson (CP Wood Floors) Jim Powers (Saroyan Lumber Company) Genia Smith (Accent Hardwood Flooring Inc.) Janet Sullivan (Lenmar Inc.) Tricia Thompson (Enmar Hardwood Flooring Inc.) Publication Staff Kris Thimmesch Publisher Kim M. Wahlgren Editor Doug Dalsing Associate Editor Scott Maurer Art Director Marjorie Schultz Electronic Production Manager Scott Packel Production Assistant Gretchen Kelsey Brown, Peter Brown Group Publishers Kara Clark Controller/Circulation Director Sharon Siewert Administration Director/Accountant Sadye Ring Graphic Designer Jodi Chamberlain Sales Coordinator Lisa Popke E-mail Marketing Coordinator Alex Malyutin Web Programmer Susan Bickler, Erika Reise Online Producers Editorial and Advertising Offices: Athletic Business Publications Inc. 4130 Lien Road • Madison, WI 53704 608/249-0186 • 800/722-8764 • Fax: 608/249-1153 [email protected] • www.nwfa.org CHANGE OF ADDRESS: In order to ensure uninterrupted delivery of Hardwood Floors, notice of change should be made at least five weeks in advance. Direct all subscription mail to Hardwood Floors, P.O. Box 47705, Plymouth, MN 55447, call 800/869-6882 or fax 866/658-6156. For faster service, visit us online at www.nwfa.org/member/mag.aspx. Single-copy price is $8. Subscription price is $40 for seven issues in the U.S.A. and Canada. International subscriptions (via airmail) are $65. Hardwood Floors is published bi-monthly, plus the annual industry resource book, and distributed without charge to those active in the wood flooring industry. POSTMASTER: Send address changes to Hardwood Floors, P.O. Box 47705, Plymouth, MN 55447. Publication Mail Agreement #40049791. Canadian mail distribution information: International Mail Express, Station A, P.O. Box 54, Windsor, ON N9A 6J5. Printed in the U.S.A. © 2010 Athletic Business Publications Inc. and National Wood Flooring Association. Reproduction in whole or in part is prohibited. ALL RIGHTS RESERVED. (ISSN 0897-022X) Periodicals Postage Paid at Madison, Wisconsin, and at additional mailing offices. 8 Hardwood Floors Q August|September 2010 NWFA A New Campaign By Neil Poland Chairman, NWFA I n this column in the June/July issue of Hardwood Floors, I announced a National Wood Flooring Association initiative to fund a national advertising campaign for North American hardwood flooring. Since then, the NWFA has become involved in an exciting new program already in progress to develop a national advertising campaign to promote the entire American hardwood industry. The program, called the Unified Hardwood Vision Project, will promote American hardwood and hardwood products as sustainable, renewable and durable. In essence, it does everything the NWFA had hoped to do with its own campaign, and it accomplishes it on a much larger scale without any additional assessments to our members. The program is already underway. Phase one of the project is scheduled to be completed by the end of this year. This phase will include research into consumer and specifier preferences, brand identity and strategic planning. Phase two of the project, which will include the campaign launch, is scheduled for Jan. 1, 2011. The United Hardwood Vision Project is an ad hoc coalition of hardwood company leaders from a cross section of hardwood industry sectors. The coalition formed to address the recent economic challenges faced by the entire hardwood industry. Their task was to evaluate current hardwood messaging and promotion, and to develop a campaign to raise awareness for hardwood products and promote new buying behaviors. The campaign will employ traditional as well as digital and social media tactics aimed at producing measurable results in improving hardwood markets. Never before has our industry undertaken a campaign of this magnitude. By bringing together all sectors of the hardwood industry—furniture, cabinets, flooring, etc.—we can approach this campaign as a unified front, with a unified message, for a unified purpose: growing our industry. ■ The program will promote American hardwood and hardwood products. Go to Resource Center for more info NWFAnews >>executive director/ceo message news and information from the national wood flooring association | www.nwfa.org Show Me the Skills By Ed Korczak, CAE Executive Director/CEO O ne of the most popular features of the NWFA’s convention each year is the on-site demonstrations we host on the Expo show floor. In fact, attendance at the demos during this year’s show in Washington, D.C., was so high that we had to bring in additional seating to accommodate the overflow crowd. The bottom line is that wood flooring professionals are a “show me how to do it/hands-on” type of crowd, and once you show them, they want to do it themselves. What these demonstrations really represent is a taste of what our instructors cover during the NWFA’s technical training schools. Since their inception, NWFA’s schools have been tasked with demonstrating for our students how to master a particular skill, and then giving them the opportunity to do it themselves in a classroom environment where they can get immediate feedback on their technique from industry experts. NWFA’s technical schools have a strong history. Our first school was held in 1989 in Chicago with just 35 students. Second and third schools were held in Baltimore and Sacramento, Calif., the same year. These three schools were set up and run on a trial basis. The trial schools were overwhelmingly successful, and resulted in the development of a dedicated hands-on education program. Over the years, our schools have evolved to reflect technological advances as well as students’ needs. Our classes have included Introduction to Wood Flooring, Wood Flooring Basics, Engineered Installation, Engineered Glue Down, Factory Finished Wood Flooring Installation, Custom Factory Finished, Intermediate Installation and Sand & Finish, Advanced Intermediate Installation and Sand & Finish, Subfloor Solutions, Subfloor Preparation and Wood Flooring Installation, Subfloor Preparation and Solid Glue Down on Concrete, Wood Flooring Makeover—Basic to Advanced, Custom Design and Craftsmanship, Custom Design and Finish, Advanced Installation, Expert Installation and Expert Sand & Finish. In fact, since 1995, the NWFA has offered 132 schools dealing with wood flooring exclusively, more than any other organization, and more than 3,640 students have attended those schools. This year, the NWFA will offer more than a dozen schools designed to meet the various needs of wood flooring professionals—from those just starting to those who have years of experience. Best of all, scholarships are available to attend these schools, whether you are an NWFA member or not. You can learn more about the Dennis Parks (top) led the first NWFA schools and scholarship opportunities by visiting www. technical schools, including this one in nwfa.org, and clicking on “Education & Schools.” ■ Baltimore, held in 1989. Scholarships are available to attend these schools, whether you are an NWFA member or not. 10 Hardwood Floors Q August|September 2010 Go to Resource Center for more info NWFAnews >>education and training news and information from the national wood flooring association | www.nwfa.org Southern Summer Some of the attendees at the NWFA school in Mobile, Ala., in June show off their handiwork. A s business owners in the beleaguered Gulf Coast region pleaded for tourists to come visit them this summer in spite of the disaster with the Deepwater Horizons oil leak, a group of wood flooring professionals headed to Mobile, Ala., in June, although not to enjoy the beaches—they were dedicating a few days of their lives to improving their skills at an NWFA Installation and Sand & Finish School. Here’s who was involved at the school. Intermediate Installation and Sand & Finish School >> June 9-11 in Mobile, Ala. Led by NWFA’s Steve Seabaugh, volunteer instructors included: Drew Steele (Basic Coatings), Dennis Bradley (Bona US), Jeff Marcum (Cherryhill Manufacturing Corp.), Matt Crawford (Clarke American Sanders), Rob Zehnder (Colorado Hardwoods), Bill Costello (Dura Seal), Mark Mukosiej (Ground Floor Training & Consulting), Cort Dunlap (Hardwood Inspections), Brett Butler (Lenmar Inc.), Charlton Harris (Miller & Company Inc.), Daniel Boone (Powernail Company Inc.), and Billy Simmons (Simmons Flooring). NWFA 2010 Technical School Schedule For more information: 800/422-4556 (U.S. and Canada) | [email protected] | www.nwfa.org Sept. 14-17 .........Wood Flooring Basics (St. Louis) Oct. 11-13 ...........Expert Sand & Finish (St. Louis) Sept. 21-24 ..........Jigs and Staircase Workshop (St. Louis) Nov. 3-5 ..............Intermediate Installation and Sand & Finish (Vancouver, B.C.) Oct. 5-9 ...............Expert Installation (St. Louis) 12 Hardwood Floors Q August|September 2010 WOOD ■ works i n si g h t s a nd in fo r m a tio n o n th e h a r d w o o d flo o r in g in d u s t ry Beetlemania olorado’s pine forests are under attack. The culprit? A rice-sized beetle that burrows underneath bark to breed and feed. The effects? Myriad, one being hazardous dead pine stands that can fuel forest fires. The solution? Thin the stands. But what to do with all of those felled dead pine trees? Denver-based T & G T & G is turning lemons into lemonade with its Pine Kill Beetle Hardwood Floor Specialists is turn turning them into flooring; its Pine Beetle Kill Flooring Flooring. is one of the most queried products at www. tandgflooring.com. “Beautiful parts of the Rocky Mountains are just covt ered with dead pine trees, and it’s a real issue, from resort real estate to the t fire damage opportunity it presents,” says T & G owner Chris Keale. The tiny beetle, Dendroctonus ponderosae, introduces in the tree K bluestain fungus, which stains the pine’s sapwood and eventually kills the tree. This fungus is what gives Pine Beetle Kill Flooring its distinct appeartr ance. “It’s very gorgeous and it has a dramatic palette,” Keale says. T & G offers both ¾-inch lodgepole and Ponderosa Pine Beetle Kill Flooring; the products are available with beveled or square edges, in variable-width bundles of 3½, The rice-sized mountain pine beetle 5½ and 7½ inches, and recently T & G added a prefinished option. Now, even has decimated Colorado’s pine hardwood flooring buyers can help prevent forest fires.—D.D. stands. TREE ■ id What trees are these? Turn the page to find out. Circle of Cork Underfoot, corks see second life P opping the top off a bottle of champagne usually marks one of life’s milestones, from the birth of a child to matrimony. Until recently, the cork that caps most champagne and Visible corks are proof the wine bottles was most likely thrown product is recycled. out with the paper cake plates the morning after. Today, however, companies like Marquand, Mo.based Yemm & Hart (www.yemmhart.com) are manufacturing flooring from post-consumer cork. Yemm & Hart combines used wine corks with post-industrial cork granules and a polyurethane binder; this is pressed into blocks, split into sheets and sanded into flooring tiles. “We as a society waste much of the natural resources we extract,” says Yemm & Hart President Stephen Yemm. “When we recycle some of this waste we are maximizing the resources and the energy used to extract it.” So the next time you’re about to discard that wine cork, just remember how much better cork looks underfoot than in a garbage can. August|September 2010 ■ Hardwood Floors 13 Yemm & Hart Ltd. USDA Forest Service C Erich G. Vallery It’s the scourge of Colorado pine, but the flooring is splendid WOOD ■ works Bond Breaker W hat sets Chippewa Valley, Wis.-based EcoScrape LLC’s flooring apart from other flooring lines with a litany of green characteristics? To our knowledge, it’s the only flooring line manufactured by harnessing the power of a hydrogen fuel cell. The cell—which is about the size of a computer monitor—first takes in water and separates it into base components hydrogen and oxygen. The oxygen is expelled into the environThis collection of cases, tubes, jugs and dials could be the future of ment while the manufacturing. hydrogen—which burns four times cleaner than fossil fuel—is transferred to a combustible engine that powers machines for molding, gang-ripping and end-matching. What’s more, EcoScrape uses raw lumber locally sourced from Wisconsin and Michigan, handscrapes its flooring, and offers a prefinished option with zero VOCs. “I wanted to create as green a product as possible,” says EcoScrape President Bill Treiber. By lessening its carbon footprint, EcoScrape’s product represents another step in the A sample of hand-scraped hickory green direction. Treiber can be reached at 651/301-0387. flooring from EcoScrape LLC. TREE ■ id answer Photos courtesy of EcoScrape LLC Manufacturer harnesses the H in H2O VINTAGE ■ moments Coconut palms (Cocos nucifera) Royal Oak Courtesy of Smith & Fong Hardness as Wood Flooring: Varies depending on product and its construction. At a Glance: For many people, the coconut palm is the ultimate symbol of tropical relaxation. The trees are also important economically, used in plantations. Once they have passed prime fruit-bearing years, though, the trees are usually burned or discarded. In recent years, wood flooring manufacturers have begun to uitilize this palm tree waste to create flooring with a unique visual. 14 Hardwood Floors ■ August|September 2010 ohn Evelyn may have been the first modern tree hugger. His book Sylva, or a Discourse on Forest-Trees, regarded as the first book on forestry, gained importance in 1703 when a hurricane-force storm decimated England’s oak forests and, consequently, its shipbuilding industry. Evelyn’s work inspired citizens to save ve oaks by establishing protective nurseries and planting trees; forestry was viewed as patriotic since a strong navy helped ensure the empire’s future. This is why the oak endures as thee national tree of England. nd. Creative Commons J Because of John Evelyn (left) the oak is revered in Britain. The complete text of his book Sylva can ca be found at www.Gutenberg.org. www.G GREEN MULLICAN The Mark of Responsible Forestry P URE G ENIUS. T E C HE COLOR OF NVIRONMENTAL OMMITMENT. GREEN. It’s the color of Profitability. And so much more. It’s also a commitment to maintaining From well-managed forest Cert. no. SCS-COC-002109 www.fsc.org © Forest Stewardship Council CERTIFIED 1PURE 00% a sustainable, renewable supply of raw materials for tomorrow. At Mullican Flooring, we are 100% Dedicated to our Customers, to proper Forest Management, and to providing a safe and steady supply of raw materials to ensure there’ll be plenty of forest available for future generations. The manifestation of this ongoing Environmental Commitment is Green Haven, a line of flooring for which Mullican has 100% PURE Certification from the Forest Stewardship Council, testimony to our never-ending dedication to the Planet and the Resources upon which we all rely. GH REEN AVEN www.mullicanflooring.com Go to Resource Center for more info 1-800-844-6356 WOOD ■ works Green ■ speak G Your guide to green vocabulary Cradle to Cradle: A green certification offered by McDonough Braungart Design Chemistry (MBDC). he MBDC Cradle to Cradle Certification evaluates products and materials for human health, environmental health and recyclability. The concept of Cradle to Cradle is that companies can move beyond the traditional goal of “minimizing”—reducing the negative impacts of commerce (eco-efficiency)—to a new paradigm of “optimizing”—increasing its positive impacts (eco-effectiveness); for example, designing products and materials with life cycles that are safe for human health and the environment and that can be reused perpetually. For more information, visit www.mbdc.com. (Source: MBDC) © www.CartoonStock.com Cradle to Cradle CertifiedCM is a certification mark of MBDC. T HARDWOOD FLOORING ■ mini-quiz 3. True or False? The Lacey Act applies to both imported and domestic wood flooring. 4. True or False? Some varieties of bamboo can grow more than 3 feet in one day. 5. What is this? 2. Match the following with their definition: 1) Dusts a. Substances that become airborne at room temperature 2) Fumes b. Substances, normally liquids at room temperature, that evaporate from a liquid or solid 3) Mists c. Substances formed when solid materials are broken down, such as by sanding 4) Gases d. Very fine particles that occur when a metal is melted, vaporized and quickly cooled 5) Vapors e. Tiny liquid droplets usually created by spraying Answers: 1. c 2. 1) c 2) d 3) e 4) a 5) b 3. True 4. True 5. A cork tree with recently harvested bark 16 Hardwood Floors ■ August|September 2010 Flickr/thirstforwine 1. You need to be certified by the EPA for leadsafe work practices if you are doing work in a home built before… a. 1969 b. 1974 c. 1978 d. 1984 Your Business Live and Learn Cleaning Up Going dustless was a great leap for this company By Chris Zizza s a wood flooring contractor, you’re always looking for a way to differentiate yourself from the competition, especially when you’re in a high-end market like mine here in Boston. I started my company back in 1988, and we quickly grew to having multiple trucks and doing commercial work across the country. But the biggest change in my business happened in 2004 when I bought my first truck-mounted dust evacuation system. It’s been the focus of our company ever since. A Taking the Plunge I didn’t jump into dustless floor sanding right away. I saw the first trailer-mounted system that came out at the NWFA convention, but it was four years later that I finally bought BUSINESS BRIEFS The 5 Ds W Flickr/Constantin B henever your time is being eaten up, use The 5 Ds: • Do It. For any task that takes 15 minutes or less, just do it now. • Delete It. Some things do not require your response. Just because someone sent you something doesn’t mean you have to reply. • Delegate It. As often as possible, pass a task on to someone else who can handle the job. • Decide On It. No more moving items from one stack to another, telling yourself, “I’ll get back to that.” Will you attend the meeting or won’t you? Make a decision. Move on. • Date It. Choose when you will give a big-ticket item your undivided time and attention, then block it out in your schedule. You can forget about it until then. Dr. Joelle K. Jay, Ph. D., is senior managing partner at leadership development firm Pillar Consulting and the author of The Inner Edge: The 10 Practices of Personal Leadership. For more, go to www.TheInnerEdge.com. one (because of our winters, we went for a truck-mounted system instead of a trailer). At first, we offered customers “dustless” or “dusty” sanding, but inside of the first two weeks, we said, “What are we doing? Why are we offering ‘dusty?’” We thought we’d have to offer it for new construction, where the GC doesn’t care about dust. That didn’t turn out to be the case, and our quality got even better with no airborne dust landing in the topcoat. We bought our second truck-mounted system within a year and haven’t looked back; now we have six truck mounts and three containment units (for our high rise business). The containment units are not as effective as the truck-mounted systems, but they are the best option if you are above the third floor. There’s no hanging plastic, no wearing dust masks, and the job sites are cleaner. My workers absolutely love dustless floor sanding, and I’m proud that they have it so much better than I did when I was on a sanding crew. Of course, these systems are expensive. My trucks cost about $65,000 each. We raised our prices a dollar a square foot, and you have to sell “dustless.” We’ve got a pretty good marketing plan and we advertise heavily. We recently had a media event where we brought a big black grand piano into our showroom, and I sanded the floor next to the piano. We passed out white gloves so the media could run their gloves across the piano to see the end result: no dust! An added bonus? The event made the local TV news. Our quality got even better with no airborne dust landing in the topcoat. Avoiding Alarm I also talk about the health benefits of dustless. Wood dust is a carcinogen, but I certainly don’t go into a conversation with homeowners wanting to alarm them. I touch on the fact that wood dust can be harmful, and I discuss the benefits of wood floors for people with allergies and asthAugust|September 2010 Q Hardwood Floors 17 Your Business | Live and Learn ma. If you have a client with a child suffering from asthma and you tell them you can remove the carpeting and do the new wood floors dustless, that’s a big selling point. Now that our market is so aware of dustless floor sanding, there are some clients who won’t consider you if you don’t offer dustless. Of course, when you’re sanding a floor, technically nothing is 100 percent “dustless,” but these systems come close. I had a client with $10 million of art on his walls, and his insurance company wouldn’t allow him to have his floors resanded, so he had been living with his wood floors in terrible shape. We were able to resand his floors with the art still on the walls. Certainly, we’ve lost jobs where the customer said, “That’s too much money.” But more often, instead of not going with us, they’ll do fewer rooms. Maybe they were going to do the entire downstairs, but instead they opt for the living room and dining room, and next year they’ll do the family room and foyer. a customer tell me she was going with a different company because they were dustless and so much cheaper. I asked if they had a dust evacuation system with the hoses coming in and out of the house. It turned out that they had the smaller dust containment units. I told her those are excellent but not the same thing as the truck-mounted systems, and she ended up going with us. I tell people: the bottom line is if it’s not evacuation, it’s not dustless. I would encourage every wood flooring contractor to attend—at a bare minimum—either the NWFA Convention or Surfaces, if not both, every year. I think it is a huge mistake for any level of contractor to not attend, because that’s where you see what’s going on in our industry and learn how to differentiate yourself from your competition. You have to learn what’s coming down your own pipeline and then you’ve got to sell it. Dustless floor sanding was the biggest leap our industry has taken in the 25 years I’ve been in business, and it’s been a big leap for my company, too. ■ Containment vs. Evacuation Our industry talks about “dust containment” as a catch-all phrase for any effort to control dust, but there’s an important distinction, and you have to be clear. I recently had Chris Zizza is president at Needham, Mass.-based C&R Flooring and Framingham, Mass.-based Wood Flooring Inspectors of New England. We’re full of bright ideas. Let us shed some light on edgers. Even at first glance, the Pro+ Edgers distinguish themselves from the field. Equipped with the industry’s brightest, most natural LED light, the CE7 Pro+ and SE7 Pro+ simply outshine comparable edgers. Better light gives you a better look. Which you’ll appreciate, because thanks to their two-speed motor and significantly reduced vibrations, the finish will definitely be something you’ll want to see. To learn more about the Pro+ Edgers or any Clarke American Sanders product visit www.americansanders.com Because Pride Still Matters. A Nilfisk-Advance Brand www.americansanders.com ©2010 Nilfisk-Advance Go to Resource Center for more info 18 Hardwood Floors Q August|September 2010 TRAINING WITHIN YOUR REACH NWFA 2010 SCHOOL SCHEDULE January 20 – 22 February 24 – 26 March 3 – 5 April 20 – 22 May 12 – 14 June 9 – 11 August 10 – 12 September 14 – 17 September 21 – 24 October 5 – 9 October 11 – 13 November 3 – 5 Intermediate Installation, Sand & Finish Advanced Installation Intermediate Installation, Sand & Finish Intermediate Installation, Sand & Finish Sub-Floor Preparation/Solid Glue Down on Concrete Intermediate Installation, Sand & Finish Intermediate Installation, Sand & Finish Wood Flooring Basics School Jigs & Staircase Workshop Expert Installation Expert Sand & Finish Intermediate Installation, Sand & Finish St. Louis, Missouri St. Louis, Missouri Lexington, South Carolina New York City, New York St. Louis, Missouri Mobile, Alabama San Diego, California St. Louis, Missouri St. Louis, Missouri St. Louis, Missouri St. Louis, Missouri Vancouver, Canada Register now at www.nwfa.org or 800-422-4556 Your Business | Legal Brief On the Record Establish a records retention schedule for your business By Steve Lange ll of us know, or should know, that we need to save and safeguard our business records. When we start up, it’s easy to hang on to every document, receipt, invoice and business record. But, after a few years, we find that all these records we’ve been keeping are taking up more floor space in file cabinets than the work spaces for ourselves and our employees. The good news is that we really don’t have to keep all those records forever. Yes, some we do need to keep forever. Some we keep only until the IRS has had its way with us. A And some we need to keep for only a few years. Determining which records need to be kept, and for how long, is a little harder. And properly disposing of temporary records is not as simple as just tossing the papers into the recycling bin. Here is where a records retention schedule comes into play. This document lists the types of records your business produces (financial, personnel, employee handbooks, contracts, operations, meeting minutes, policy statements, online privacy statements … the list can seem endless); identifies any legal requirements for how BUSINESS Q & A BY JIM BLASINGAME Key Motivators Q: How do I get people motivated if they’ve lost their desire to work hard? A: If they were motivated once, then something is going on that is causing them to lose their drive. There’s a reason when people aren’t motivated. In order to help them, find the answers to these questions: • Are they being rewarded properly? Not just financial rewards; recognition is very important. • What behavior is being ignored? Some tasks may seem so mundane that you fail to recognize good work in those areas. • Ask, “What’s getting in the way of your being able to do your best work?” Then listen to what they have to say and take the appropriate action. Jim Blasingame is the creator and award-winning host of the nationally syndicated radio/Internet talk show, “The Small Business Advocate,” and author of Small Business is Like a Bunch of Bananas and Three Minutes to Success. Find Jim’s show and more at www.SmallBusinessAdvocate.com, plus instant answers to your questions at his small business knowledgebase, www.AskJim.biz. 20 Hardwood Floors n August|September 2010 long the record must be kept and the requiring authority, such as the IRS or the Sarbanes-Oxley Act; notes how long the record is generally actively used in business operations; and possibly contains other information as well, such as noting that the records contain sensitive personal identifying data (or if microfilm or digitally scanned copies are acceptable legal alternatives to the paper document). Follow the Plan Search the Internet and you will find plenty of information about records retention schedules and samples, such as the one offered by Millennium Records Management at www. millenniumrecordsmgt.com/ RecordsRetention.pdf. Remember, however, that a sample schedule is just a generalized representation of what one looks like. Your records retention schedule will be tailored to your type of business, where you are located, in what state(s) and/or countries you do business, whether you are privately owned or trade shares on the stock market, are a public institution, hold government contracts, and myriad other factors. You will want to work with your accountant, legal counsel, and/or a professional records management company to develop and establish yours. Implement the records retention schedule officially so everyone in your company knows about it. This helps ensure that your vital records An ordinary piece of wood doesn’t stand a chance with these guys. Years of training and experience mean that nothing but the finest boards make it past our employees. That’s why every board in every Mirage box has the same exceptional quality. It’s the dedication to our craft that keeps you voting Mirage #1 in quality year after year. MIR AGE PREFINISHED HARDWOOD FLOORS Go to Resource Center for more info Your Business | Legal Brief are actually kept in the first place. Later, say you have several file cabinets of accounts payable invoices. Your retention schedule says you need to keep these for six years, but experience shows you really only get into them for three years. Knowing this, you can free up your office space by transferring these records to secure off-site storage or an acceptable alternative storage medium. ing boxes down to a loading dock and feeding paper into a shredder next to a dumpster. Recently, mobile shredding companies have proliferated. A company will drive its big truck-mounted confetti shredders to your business, haul your boxes to the truck, let you witness their destruction and give you a certificate of destruction. Staying Above Board Safe Disposal Once you have records that reach the end of their retention period you can dispose of them, but you can’t simply toss them into the recycling can. You need to have an established process for their disposal. Yes, you have to create more documentation to get rid of old documents. You will want to have the people who generated the records sign off that they no longer need the records. You should note that the records have reached the end of their retention period according to your established records retention schedule, and check that their retention period has not been extended due to audits, litigation, etc. You will want to certify when, how, and by whom, the documents were destroyed. This is easier today than haul- Establishing, implementing, and following a records retention schedule will go a long way to ensuring that your company keeps and maintains the vital records you need to continue in business. And, in a worst case scenario, should you be caught up in litigation or the like, it will prove your records are kept and destroyed in a regular, approved, documented process, and not in a midnight burn out behind the barn in an amateurish attempt to avoid culpability and responsibility, or to obstruct the legal process. ■ Steve Lange is the senior editor for Palo Alto Software in Eugene, Ore. This article was reprinted from an online version at www.bplans.com. Go to Resource Center for more info 22 Hardwood Floors n August|September 2010 Go to Resource Center for more info Your Business | Management ment Looking at Lacey Use the Lacey Act to help grow your business By Elizabeth Baldwin ou love the rich look of jatoba and the wild colors of tigerwood. One customer wants bamboo to match her new “Asian décor,” while another knows that the vertical-grain sapele will give his new office the classic feel that will impress his clients. But you’ve heard scary rumors about the Lacey Act—how some woods aren’t safe. And another customer shies away from a favored line because she’s worried about the rainforest, saying, “Maybe I should just look at laminate or tile instead.” What to do? You want to have a range of colors and styles of real hardwood to offer. Rest assured that you can, both safely and proudly. The most important thing is to understand that Lacey can protect both the world’s forests and you. By selecting your suppliers and choosing your product lines carefully, you can use Lacey to promote your imported products and reassure your customers that they are helping the environment. Y Your Responsibilities Under Lacey Let’s look first at the act itself, and your obligations under the law. In simple English, the Lacey Act has two primary provisions relevant to our industry: 1) It is a U.S. federal offense to trade in illegal plants/plant-based products. Examples of illegal activities include harvesting logs illegally, trading a product without paying proper duties or other fees, or smuggling/stealing lumber. Lacey covers material from every country, including all wood and wood products harvested and produced in the United States. 2) Importers need to file a declaration with the U.S. government identifying what species they are bringing in and where it came from. Moreover, the Lacey Act confers responsibility on all members of the flooring industry—importers, distributors, retailers and contractors—to conduct “due diligence.” Due diligence is making a reasonable and responsible effort to understand and evaluate your supply chain. To do this, you will want to ask questions of your suppliers to make sure they are doing their best to harvest and supply you with legal wood. Doing “Due Diligence” 24 Hardwood Floors ■ August|September 2010 istockphoto In order to demonstrate due diligence, keep your conversations on the record—send a fax, an e-mail or a letter to your supplier and ask them what actions they are taking. Do they have an environmental policy? Do they have staff responsible for monitoring Lacey compliance? Do they question their own suppliers about the chain of custody? Do they participate in any certification programs such as the Forest Stewardship Council (FSC), Sustainable Forest Initiative (SFI) or the NWFA’s Responsible Procurement Program (RPP)? If you feel that one of your suppliers is not taking responsible action or is not taking Lacey seriously, you may have to consider dropping that line. However, if you receive reassuring answers, you should be able to use the information provided to promote your Go to Resource Center for more info Your Business | Management imported products as legal and positive. Giving the Forest Value After all, imported woods should be promoted; developing a healthy and legal international forest industry can help save the rainforest. In the past, countries have tried to “save the rainforest” by banning tropical timber. Unfortunately, this usually has the opposite effect. When the forest has no value, people have to use the land for something that does provide them with an income. So they simply burn the trees and plant something people will buy, such as coconuts, bananas or palm oil. The best way to save the forest is to give it value so people treat it as an investment and look to it for the long-term return. The more value the wood has, the more people will protect it and plant for the future. Ken Snyder, tropical forest coordinator for the National Audubon Society, has studied the effectiveness of boycotts in conservation campaigns. Among his conclusions: “The majority of tropical forests are in countries experiencing extensive economic hardships and carrying massive loads of debt. These governments are stuck in a short-term mindset as they desperately exploit cash crops and natural resources in order to generate foreign currency. A boycott can put ad- ditional pressure on these fragile economies, hindering conservation programs and causing the government to increase exploitation of resources.” Furthermore, recent survey data from the Food and Agriculture Organization of the United Nations (FAO) has shown that overall, forests outside tropical regions are increasing in size. The reason is generally attributed to healthy forest products industries. The more profitable the forests are, the more people will work to keep them healthy and increase their number. This has been proven by the U.S. forest industry. The wood flooring industry can help save the world’s forests by assisting developing nations in creating strong, legal and sustainable forest industries. Neither the Lacey Act nor imported products should be feared. By practicing good “due diligence” and asking questions, companies can protect themselves from Lacey prosecution. And once they are confident in the legality of their supply, they can promote the beauty and variety of imported woods knowing that they are doing their part to ensure that the world’s forests are being secured for the future. ■ Elizabeth Baldwin is environmental compliance officer at Kent, Wash.-based Metropolitan Hardwood Floors. Go to Resource Center for more info 26 Hardwood Floors ■ August|September 2010 On the Job Ask the Expert Matching Oak, Chatter & More Oak Matchmaker My customer had a red oak floor installed in his dining room five years ago. Now he wants the same flooring in the adjacent living room. There’s a 4-foot-wide case opening dividing the rooms. Can I get the floors to match? Rusty Swindoll, assistant technical training director at the National Wood Flooring Association, answers: It’s possible. Following are some things you need to consider before you accept this job: 1) What grade and width is the red oak flooring? 2) Is the floor stained? Can you match the color? 3) What is the finish and sheen? 4) In which direction do you need to run the flooring? Can you continue parallel to the existing floor (the easiest)? Or do you have to lace the floor into the existing floor, staggering the end joints? Another option is to use a header board as a transition. 5) Trees come from different regions, and that can affect the color of the red oak. So, even if you match the width and grade, if you install Northern red oak next to Southern red oak, the wood may not match. 6) Color changes from light exposure can affect the wood flooring and the finish. Putting a final coat over both the new and old flooring will help but doesn’t guarantee a match. 7) Is the subfloor acceptable according to NWFA’s Installation Guidelines and the directions from the flooring manufacturer? Most importantly, before you accept any job, be confident that you can meet your customer’s expectations. Make samples, and have the customer approve them. Chattering Drum I love drum sanders, but my new drum sander seems to have chatter marks when I use the drum paper (when I try belt paper, though, it doesn’t). How can I get rid of the chatter with the drum paper? Bill Price Sr., moderator of “Shoptalk” at The Villages, Fla.-based Floormasters.com, answers: Drum machines can tend to chatter. Old 12-inch machines usually did not chatter because they ran slower than 8-inch machines. A few things to try on the fine sanding are: • Use the lowest drum pressure setting. • Fold the new paper using the old paper from the machine, not the template. • Back off slightly on the cams. • Check your belts for cracks or chips. • Check all pulleys for chips. • Make sure your wheels are clean. • Check the fan blade in the fan assembly for chips. • Be sure that your drum is true. • Check all four corners of the paper to be sure they tighten equally. Most important, insert your shim behind the flap of the fine paper. This will reduce the size of the slot. TRICK RICK OF OF THE THE TRADE RADE Stacked Up J oshua Crossman, owner at Yelm, Wash.-based contracting company P.T.L. Hardwoods, wanted an inexpensive way to stack his extra bundles of wood lying around so they would be separated and organized. He came up with this setup for around only $30. Just lag-bolt 4-by-4s to your wall, drill 1-inch holes and insert 2-foot-long 3⁄4-inch steel pipe. Use three to four evenly spaced. Thanks to Joshua Crossman for his tip. Do you have a Trick of the Trade? Send it to [email protected]. August|September 2010 ■ Hardwood Floors 27 On the Job | Ask the Expert Resanding Engineered We are refinishing more and more engineered floors. What should we be aware of when sanding this type of flooring? Genia Smith, president at Durham, N.C.-based Accent Hardwood Flooring Inc., answers: Good question. If at all possible, determine how thick (or thin!) the top ply is and whether you think the flooring can be sanded at all. If you determine it can’t be sanded, recommend replacement or recoating. If it can be sanded, include this type of language in your contract: “There is a possibility that we will sand through the top veneer of this flooring. Should this happen, repair or replacement may be necessary. The cost of this repair will be $__ per hour plus material. The cost of replacement will be $__.” Proceed with sanding as usual. Rotary disc sanders are an excellent choice for refinishing this type of flooring. Be particularly careful not to sand too deep, especially around vents and edges, which are notoriously uneven and/or high. Instead of “sanding flat,” you will want your machines to ride on top of the surface. Unfortunately, you will end up sanding through the top ply occasionally. Be prepared. Keep several types of common engineered flooring on hand in popular widths and sizes for repair jobs. When it happens, chisel the affected area out of the flooring. If the sand-through is on an edge, take out the adjoining board, as well. The trick to this repair is that you must take material off the bottoms of the new boards. We use a table saw and fence to Premiere Finishing slice through (half at a time to keep your fingers!) the new boards. A planer will work, as well. Dry-fit the new boards until they are slightly below the rest of the flooring. Trimming the boards slightly, as well as using suction cups, makes this process easier. When you get the boards just right, glue them in. The height of the glue will bring the boards back up to the proper level. We put down plenty of glue so we can adjust the height to slightly above the unaffected boards. Now when you sand the new boards there is enough material to sand them flat without taking any more material off of the adjoining area. Fortunately for us, acres of this flooring is being installed every day and will need to be refinished by a professional at some point. That professional is you. ■ Coating INTRODUCES The only US company offering this unique & eco-friendly finishing technology. ecoGRAIN looks and feels like exotic wood or forest grown species with the great advantage of: • More environmentally friendly – made from plantation grown timber, it does not deplete rainforests or natural grown forests • Allows you to “value add” to lower cost species • Equal benefits and beauty at a lower cost • Improved technical features and durability Go to Resource Center for more info 28 Hardwood Floors ■ August|September 2010 To learn more: Contact Jeff Beach or George Palmer. 336.349.1994 www.prefinishfloors.com On O n th the Job | From the Field Lead Laws How will the new federal regulations affect you? By Robin Pharo ven though we’ve had lead protection laws in place since in the U.S. since 1978, regulation and enforcement have been lax. As a result, the EPA enacted the Lead Renovation, Repair and Painting (RRP) rule on April 22; it requires contractors to follow lead-safe work practices when renovating or remodeling certain buildings. To help enforcement, there are significant fines, starting at $37,500 per day, with each E fine doubling for willful disregard of the standard; there is no cap on the total fine amount for a company. Compliance Lead-safe practices set forth by the rule must be followed when disturbing more than 6 square feet of a coated surface in any pre-1978 child-occupied facility or home. Also, the rule only applies to individuals working for compensation, so TALES FROM THE FRONT homeowners who do their own work are exempt if they are working on a single-family home. To clarify, “coatings” includes any paint, stain, shellac or varnish—the rule does not just apply to paint. Unfortunately, there is a chance nearly any coated surface contains lead, including stained wood. This means that wood flooring contractors performing any remodeling work (like floor sanding or removing baseboards) that disturbs any coated surface must follow the new rule. Exemptions Getting a Lift A callback for levitation Avi Hadad, owner at El Sobrante, Calif.based Avi’s Hardwood Flooring, recalls one job with a unique problem. It started typically: He got a call from one of his GCs to see a job “ready for the wood floors,” but when he showed up, the HVAC was not on and the moisture content in the subfloor was too high. Avi notified the GC that he could not deliver the wood until the the MC was correct, and the GC got upset. After much fuss, the GC agreed to wait. Once living conditions were achieved the floor was delivered, acclimated and installed. The client was happy and so was the GC. When Hadad showed up for the final walk-through, though, the client mentioned something was wrong with one of the wood vents. Hadad was perplexed and followed the client upstairs to look at the problem. The client covered the vent with a rug and turned on the heat. The air blew so hard through that one vent that it lifted the rug a few inches off the floor. Hadad smiled, took a picture, received the final payment and let another contractor deal with that callback. If you have a true (and printable) story to share, e-mail it with your name and phone number to [email protected]. There are some exceptions to having to follow the lead-safe practices set forth in the rule. For example, you’re exempt from the rule if you’re working in housing for the elderly or disabled, housing with zero bedrooms (like efficiencies, dorms or hotels), or you’re working in housing that has been tested and proven to be free of lead-based coatings. You’re also exempt if you’re working on a building that was built after 1977, but you must have some legal document showing this. Certification There are two types of certification—individual and firm—and you need both of them. First, a company must have at least one worker who has gone through the new eight-hour, EPA-accredited training session; this August|September 2010 ■ Hardwood Floors 29 Industrial strength time and dust remover. The ProTeam Super CoachVac® HEPA attaches & detaches to floor sanders, capturing fine dust before it re-enters the environment. On the Job | From the Field makes that worker a “certified renovator.” The cost of individual certification is set by training providers, not by EPA, so the cost varies; usually it’s around $300. Next, that individual’s company must become a Lead-Safe Certified Firm, which costs $300 for all companies. (To compensate for a dearth of training providers, EPA delayed the firm and individual certification requirements until Oct. 1 and Dec. 31, respectively, but contractors working in target housing are still required to follow lead-safe work practices. EPA has said it is simply giving firms more time to get certified.) A certified renovator is required to be on each job site for the posting of work area signs, initial job site contamination setup and final clean-up. That worker isn’t required to be on the job site at all times; he just needs to be available by phone while coated surfaces are under renovation. This might enable your company to get by with having just one certified renovator. Both certification types last for five years. At EPA-approved training, topics range from what is covered (and excluded) under the rule, regulated work practices, cleaning procedures, and required documentation for all jobs. Also, there is a significant portion of hands-on training dedicated to new work practices that have been found to limit exposure of lead to occupants. I recommend you review the requirements of the law to determine if your company will need to comply so you can protect your business and clients. For more information, visit www.epa.gov/lead/pubs/renovation.htm. ■ To help enforcement, there are significant fines, starting at $37,500 per day. Robin Pharo is owner of Healthy Home Reports, a leadsafe training provider in Wisconsin. 866.888.2168 www.pro-team.com The American Lung Association and ProTeam are partners in an educational campaign about Indoor Air Quality issues. The American Lung Association does not endorse products. Go to Resource Center for more info 30 Hardwood Floors ■ August|September 2010 WHAT’S WRONG WITH THIS PICTURE? Answer: The installer used cardboard to try to level the subfloor. ProTeam’s LineVacer® meets the EPA’s definition of a HEPA Vacuum under the Lead Safety Renovation, Repair and Painting Rule. For more information go to www.pro-team.com On the Job | Troubleshooting Insect Invasion Customer gets antsy about insect problem By Peter Fahey The Problem I received an inspection request call from a retailer. A consumer with a solid 5⁄16-by-2¼-inch prefinished oak floor in her condo was complaining of shrinkage gaps and loose boards. Shrinkage gaps in solid wood flooring in Ohio in February are not an unusual complaint, but there was more: She said there were ants emerging from the gaps, and she blamed the wood flooring for the insects! The Procedure The single-level senior condo had wood flooring glued to the slab in the kitchen. According to the retailer, the floor was installed in August using the recommended adhesive. She said there were ants emerging from the gaps. The Cause At the time of the inspection, the relative humidity (RH) was 25.1% at 70.7 degrees Fahrenheit. Moisture meter readings revealed a moisture content (MC) at the surface (1⁄4-inch depth) ranging from 5.9 to 6.9%, with an average of 6.2%. Gaps between the long edges of the boards were visible. Most were less than 1⁄16 inch; there was one 1⁄8-inch gap in front of the refrigerator where the heat from the condenser blower hit the floor. The boards were solid and well-bonded, but showed some hollowness below the largest gap. Small dark ants less than 1 ⁄8 inch long were visible on the floor. Some insects are associated with wet, damaged wood. Termites are common in the warmer Southern areas of the U.S., but usually not in Ohio. Carpenter ants also can be a problem. Both termites and carpenter ants live in and tunnel into wood. Grease or thief ants are one of the smallest ants found in homes; they are yellow to dark brown and only 1⁄16 inch long. Indoors, these ants nest in cracks and crevices of walls and cabinets, under floors and behind baseboards. They prefer to eat grease, fats and meats, and can move in a column of ants between the food and the nest. Another small pest are “sugar” ants. Sugar and grease ants have no defensive sting or bite. Carpenter ants are one of the largest members of the ant family (1⁄4 to ½ inch). They prefer to excavate wood that has been damaged by water. Carpenter ants are usually black. They often set up satellite colonies inside homes from parent colonies located outside. The Cure Winter heating causing seasonal drying and gaps between boards is the most common wood flooring complaint in Ohio; humidification is the usual fix, so a humidifier was recommended to close the gaps. For the one spot with the hollow sounds, an epoxy glue gun was used to inject epoxy adhesive under the area. In this case, since the ants were not carpenter ants, we could conclude that the wood flooring had nothing to do with the ant infestation, so a pest specialist was necessary. Ant nests are difficult to locate since the pests travel 30 feet or more in search of food. Ready-to-use insecticides applied into cracks and crevices in the vicinity of the nest may be effective, though re-appearance of the ants is common. Better success results with poison ant baits, but, of course, households with pets and children must take safety precautions with poison baits. The Future Be sure to always prepare customers for seasonal gaps if the flooring will be subjected to low humidity. Regarding ants, customers can be reassured that although carpenter ants can be a sign of wet and damaged wood, small ants are a nuisance not related to flooring or other wood. ■ Peter Fahey is flooring division manager at Clem Lumber & Distributing in Alliance, Ohio, and is an NWFACP Certified Inspector. August|September 2010 Q Hardwood Floors 31 On the Job | Techniques Under the Microscope Understand the science of water and wood for better floors Andrew St. James, Ph.D. e all know the majority of wood flooring complaints are moisture-related. Although the relationship between water and wood can seem mysterious and complex, wood actually responds to moisture changes in predictable ways. Here’s a look at the basic science behind why wood moves the way it does when it comes in contact with moisture. Once we understand that, we can end up with fewer problems, better floors and happier customers. W Under the Microscope The cell is the basic structural unit of wood. Most wood cells are hollow cylinders, which you can see in the photo below. In softwoods, the long dimension is typically 100 times greater than the diameter, and cells can average ¼ inch long. Hardwoods have a more varied cell structure, but the basic shapes are similar. The vertical direction in the stem of a normal tree is called the longitudinal direction; most cells are oriented in this direction. Variations in cell type, size, and wall thickness give rise to the visual characteristics of wood such as growth rings and grain. Cells formed early in the growing season—earlywood—usually have larger diameters and thinner walls. Cells growing later in the year—latewood—have smaller diameters and thicker walls. Several layers comprise the cell wall, but most of the structural properties are dominated by the thickest layer, called S2. Ray cells are aligned from the center toward the bark radially instead of longitudinally. The light flecks, or rectangular patches, in quartersawn white oak are rays. The number of ray cells varies considerably between species; this affects the appearance and structural characteristics. Large rays contribute to both stability of quartersawn lumber and its tendency to check along the rays. Where the Water Goes Andrew St. James The hollow centers in living wood cells usually contain water. When liquid water is present, the wood is above the fiber saturation point (FSP). Above the FSP wood does not shrink or swell when its moisture content (MC) changes. Below the FSP, however, wood changes size when the MC changes. This cross-section of cypress shows cells that are approximately 0.002 inch across; rays are horizontal. 32 Hardwood Floors ■ August|September 2010 Go to Resource Center for more info On the Job | Techniques MC is defined by the ratio of the weight of water in wood to the weight of all the other material (its dry weight). Cellulose typically accounts for almost half of wood’s dry weight. Cellulose is a chain polymer that is extremely long compared with its width and has high bond strength, which gives resistance to elongation or breaking. Cellulose mostly aligns with the long axis of the cell. Along the sides of the cellulose molecules there are locations where water molecules can attach with a chemical bond. When relative humidity (RH) increases, more water molecules adhere to the sides of the cellulose—it gets fatter but not longer. The result is that the cell walls get thicker, causing the boards to expand. However, there is almost no change in cell length, so there is almost no change in the length of the board. When the humidity goes down, the process reverses: Water leaves the cell walls to go into the air and the wood shrinks. Reaching Equilibrium The Equilibrium Moisture Content (EMC) as a function of humidity is not strongly species-dependent. EMC values are in the Wood Handbook: Wood as an Engineering Material (the new “Centennial” version is available for free download from the Forest Products Laboratory at www. fpl.fs.fed.us/products/publications). Realize, though, that wood properties can vary between different pieces within the same species, so several readings should be taken to measure flooring MC (a wide variation in MC can indicate a problem). Many species have longitudinal shrinkage from FSP to ovendry in the range of 0.1 percent—small enough to be unimportant in most flooring installations. But shrinkage of 10 percent is not unusual for flatsawn board face widths for the same MC change. For most species, quartersawn lumber is significantly more stable (1.5 to 2 times). The difference is caused by the ray cells, the different stability of earlywood and latewood, asymmetric cell wall structure, MC vs. EMC Moisture Content (MC): The mass ratio of water content to wood substance. In theory, it can be measured at any instant. Equilibrium Moisture Content (EMC): The MC that wood will reach when it has been in an unchanging environment for a long enough time. Relative humidity tables are given in terms of EMC. An easy way to understand MC versus EMC is to think about putting a piece of cold iron in a hot oven. It will have a temperature at any time but only after long enough will the temperature be that of the oven. 34 Hardwood Floors ■ August|September 2010 The center piece demonstrates compression set: It was cut, soaked while restrained from swelling, and redried. It is now slightly narrower. and pit location. Since expansion takes place in the cellulose, portions of wood that are denser tend to shrink more. Flatsawn and quartersawn expansion coefficients (tangential and radial) and shrinkage values are available in the Wood Handbook; shrinkage values are also at www. fpl.fs.fed.us/research/centers/woodanatomy. You can use these to calculate change in size for moisture changes. If you know the seasonal change in humidity, you can predict how much the wood will change in size. Or, you can do the reverse: If a board changes size, you can calculate the moisture change necessary to account for the change. When humidity changes, wood eventually reaches a new EMC. This takes a significant amount of time as the water diffuses through the wood, so we shouldn’t expect a wood floor to reach a new equilibrium in just a few days. Floor finishes slow the rate of moisture change in wood but do not stop it. The process of shrinking and swelling can be repeated many, many times, although some of the water bonding sites are lost after numerous cycles, so the dimensional change diminishes. Wreaking Havoc With non-equilibrium conditions, it is possible for a moisture-caused dimensional change to generate unbalanced forces within wood. Cupping is an example: Internal forces generated by swelling of the wet side of a board are sufficient to distort it. Compression set, when boards swell against each other, is another example of swelling generating large forces within wood. The force is greater than the compression strength, thus the cell structure changes. Unlike cupping, which is often reversible, compression set remains after the wood dries (see the photo above). Too-rapid kiln drying can cause other failures. In the kiln, as the outside (shell) of wood dries, it shrinks. The center of the piece, however, is still at a higher moisture level, so it shrinks less. Tension is created in the shell. If the tension is below the elastic limit, the deformation On the Job | Techniques will reverse when the force is removed. But if the force is above the elastic limit, the wood does not recover its original size when the force is removed (case hardening). In more extreme cases, the wood cracks (drying checks). Even if the checks appear to close later in drying, damage remains and the product is susceptible to failure. Residual internal forces can become evident when part of a board is sawn off and the board distorts as it is sawn. Of course, plywood has better stability. In plywood, shrinking and swelling caused by moisture changes can be diminished by 95 percent compared with flatsawn boards. The more stable longitudinal crossplies restrain the less stable flatsawn wood (tangential) of the adjacent plies. For engineered flooring, low humidity during the heating season in cold climates or arid regions can cause cupping. Dry Cupping Engineered flooring is often constructed with a thin piece of solid wood glued to plywood. In dry conditions the wood in the top layer attempts to shrink across its face. The shrinkage of the plywood backer is considerably less. This can cause dry-cupping or even promote cracks in the face similar to checks formed in rapid drying. Concerns arise when the EMC is significantly different from the manufactured value. With solid wood, we usually think of excessive moisture causing cupping, but for engineered flooring, low humidity during the heating season in cold climates or arid regions can cause cupping. When planning wood floor installations, it is important to start with the moisture of the flooring at the appropriate level for the site. The difference in expansion coefficients between the longitudinal and cross-grain directions makes moisture issues especially important for installations with borders or feature strips. Wood is a complex composite material that takes some experience to master. But with a good background in the behavior of wood and careful planning, you should be able to avoid the disappointment of seeing thousands of dollars of product curl up. Instead, you can enjoy the satisfaction of seeing floors look great years after installation. ■ Andrew St. James, Ph.D., is COO at Micanopy, Fla.-based Goodwin Heart Pine. Go to Resource Center for more info August|September 2010 ■ Hardwood Floors 35 From the Jungle A closer look at this exotic flooring’s difficult— and sustainable— journey By John Vick 36 Hardwood Floors Q August|September 2010 T ROPICAL HARDWOOD FLOORING IS increasingly popular, but not many people are aware of the lengthy, difficult process involved in getting this product from its source in the rainforest to the end user. At the same time, when considering using tropical species, people are often concerned about the destruction of the rainforest. Here’s a behind-thescenes look at how the company I work for—Lima, Peru-based Bozovich Group—handles the process of getting tropical flooring to market, from using sustainable forestry practices to shipping the product safely to the United States. Cumaru (Dipteryx spp.) grows in Costa Rica, Panama, From the Jungle A closer look at this exotic flooring’s difficult— and sustainable— journey By John Vick 36 Hardwood Floors Q August|September 2010 All photos courtesy Bozovich Timber Above, All wood species are determined before a cutting plan is determined. Left, Cumaru logs can be from 10 to 24 feet long and weigh up to five tons each. T ROPICAL HARDWOOD FLOORING IS increasingly popular, but not many people are aware of the lengthy, difficult process involved in getting this product from its source in the rainforest to the end user. At the same time, when considering using tropical species, people are often concerned about the destruction of the rainforest. Here’s a behind-the-scenes look at how the company I work for—Lima, Peru-based Bozovich Group—handles the process of getting tropical flooring to market, from using sustainable forestry practices to shipping the product safely to the United States. Cumaru (Dipteryx spp.) grows in Costa Rica, Panama, Venezuela, Colombia, Brazil, Bolivia and Peru, which is where Bozovich sources it. Cumaru trees are large overstory trees that can grow up to 160 feet tall. Like other species, they are scattered throughout the forest. In fact, there are on average over 100 different timber species per hectare (equivalent to 2.5 acres) and over 3,000 botanically recognized timber species in the Peruvian rainforest. Because of the diversity of the forest, the average number of trees sustainably harvested in the Peruvian jungle is one tree for every 2.5 acres (clearcutting is not used). Only a small portion of the Peruvian rainforest can be utilized for harvesting. About 40 percent belongs to native communities, about 35 percent belongs to the National System of Protected Areas (parks, reservations, historical or scenic sanctuaries) and approximately 25 percent belongs to Forests of Permanent Production, where private forest businesses can have access with a legal authorization for a forest concession if they meet all the government requirements. The process of selecting cumaru trees begins with planning based on sustainable forest management principles as outlined by the United Nations’ Food and Agriculture Organization. The General Forest Management Plan from the Peruvian government gives information to develop strategic management August|September 2010 Q Hardwood Floors 37 All photos courtesy Bozovich Timber Above, All wood species are determined before a cutting plan is determined. Left, Cumaru logs can be from 10 to 24 feet long and weigh up to five tons each. Venezuela, Colombia, Brazil, Bolivia and Peru, which is where Bozovich sources it. Cumaru trees are large overstory trees that can grow up to 160 feet tall. Like other species, they are scattered throughout the forest. In fact, there are on average over 100 different timber species per hectare (equivalent to 2.5 acres) and over 3,000 botanically recognized timber species in the Peruvian rainforest. Because of the diversity of the forest, the average number of trees sustainably harvested in the Peruvian jungle is one tree for every 2.5 acres (clear-cutting is not used). Only a small portion of the Peruvian rainforest can be utilized for harvesting. About 40 percent belongs to native communities, about 35 percent belongs to the National System of Protected Areas (parks, reservations, historical or scenic sanctuaries) and approximately 25 percent belongs to Forests of Permanent Production, where private forest businesses can have access with a legal authorization for a forest concession if they meet all the government requirements. The process of selecting cumaru trees begins with planning based on sustainable forest management principles as outlined by the United Nations’ Food and Agriculture Organization. The General Forest Management Plan from the Peruvian government gives information to develop strategic management August|September 2010 Q Hardwood Floors 37 From the Jungle and long-term m pr projections for the utilization of the forest during the period of the concession. At this point an inventory of the whole concession is done to determine the volume of permissible use. Soil and hydrology conditions are also studied to provide the necessary information for harvest strategy, road planning, etc. Once the potential use of the concession is determined, a Five-Year Plan is made. This plan checks closely for many things, including high conservation values (HCV), which can be environmentally based or culturally based. One example is the endangered Peruvian bald eagle, which only nests in certain tree species; those species are identified and avoided. The Five-Year Plan area is divided into five parcels that will be worked on a yearly plan—the Yearly Operative Plan, or POA (its initials in Spanish). In this plan, 100 percent of the trees are located using a GPS system. Every tree is codified. Seedlings and minimum diameters for harvesting are respected, and the goal is In the past, barges were often used to transport the logs by river, but now roads are the main means of transportation. 38 Hardwood Floors Q August|September 2010 to harvest the small percentage of older trees that are already in the end of their life cycle. The cumaru trees suitable for harvesting are cut into logs with chainsaws and transported by specialized mechanical equipment following principles and guidelines of Reduced Impact Logging from the Tropical Forest Foundation (TFF). Cumaru often grows in areas that flood during the rainy season. Because of this, harvesting is done only in the dry season, from June to November. Trying to operate in the rainy season would destroy roads and equipment. It is difficult enough to operate in the dry season where, in addition to poisonous snakes, malaria, yellow fever, and biting insects, the temperature ranges from 85 to 100 degrees, and the humidity averages over 90 percent. Some logs are stored in the dry season so that the sawmills can continue to saw the logs during the rainy season, creating continuous flooring production. Once transported to the sawmill by truck, logs are sawn into blanks, which are air-dried on stacking Go to Resource Center for more info From the Jungle Above, Logs are measured to determine cuttings. Right, A warehouse where lumber is stored on sticks for drying. sticks. After 30 to 60 days on sticks, the blanks are placed in steam kilns for drying. They are kiln-dried to 6 to 8 percent moisture content—the standard for the U.S. market and an important factor for stability and quality. After leaving the kiln, the blanks are graded and enter the flooring factory, which is equipped with high-quality German machinery. There, they go through several processes, starting with the moisture content control, then into the planer and optimizer, and finally the molding machine and the end-matcher, where they will emerge as the tongue-and-grooved four-sided product. Much of the quality control and grading of the product is done at this point. Next, the flooring is banded together in minibundles according to the width. The product is covered with a stretchy transparent plastic wrap to protect it from humidity, sunlight and dust. All bundles are stored in a warehouse until shipment. The bundles are then loaded in 20-foot ocean containers at the main Bozovich yard in Lima, Peru. Consolidation Soil testing is performed to gather information for harvest strategy and road planning. 40 Hardwood Floors Q August|September 2010 of containers is done by a specially trained crew; Bozovich is a certified member of the worldwide organization Business Alliance for Secure Commerce, which was created to promote supply chain security in cooperation with government agencies and international organizations, including U.S. Customs and Border Protection. The paperwork and documentation involved in exporting and importing flooring is coordinated by personnel in Peru and at Bozovich’s North American headquarters in Evergreen, Ala., for Lacey Act compliance. (Paperwork is also involved for FSC compliance—Bozovich offers some FSC-certified lumber and hopes to offer FSC flooring in the near future.) The culmination of all the hard work means that when customers choose the right exotic product, they get a product that is not only beautiful, but also environmentally sound. ■ John Vick is the Evergreen Ala.-based sales manager at Lima, Peru-based Bozovich Timber Products Inc. ProductFocus Reclaimed Wood Flooring he green trend continues to place an emphasis on reclaimed wood flooring. Flip the pages for a look at Hardwood Floors’ exclusive charts summarizing the options in this important segment of the market. For more information on a company, see its website listed immediately after its name. (Please note that each company was limited to listing one line.) T Antique River Logs’ Owner/Curator William Joiner with “Logzilla.” © 2010 Kelly Lee Flora Photography Aged Woods Inc. American Heart Pine Corporation Antique & Vintage Woods of America Ltd. Antique River Logs Appalachian Woods LLC Authentic Pine Floors Inc. Birch Creek Millwork Inc. Centre Mills Antique Floors Century Wood Products Inc. Chestnut Specialists Inc. August|September 2010 ■ Hardwood Floors 41 East Teak Fine Hardwoods Inc. Elmwood Reclaimed Timber Inc. Ackerson-Stevens Inc. | www.asihardwood.com Custom Plank ■ Aged Woods Inc. | www.agedwoods.com Aged Woods ■ ■ ■ ■ ■ ■ ■ Appalachian Woods LLC | www.appalachianwoods.com Antique Plank ■ Authentic Pine Floors Inc. | www.authenticpinefloors.com Old Dirty Goat ■ Birch Creek Millwork Inc. | www.texturewood.com Texturewood ■ Teak ■ ■ ■ Antique & Vintage Woods of America Ltd. | www.antiqueandvintagewoods.com ■ ■ Antique flooring highlighting Antique Heart Pine ■ Poplar ■ American Heart Pine Corporation | www.americanheartpine.com ■ Washington Antique River Logs LLC | www.antiqueriverlogs.com Antique River Flooring Heart pine Pine Cypress Chestnut Beech SPECIES Oak Parquet Engineered Solid TYPE OF FLOORING Goodwin Heart Pine Co. Hemlock Creative at Home Inc. Douglas fir Cochran’s Lumber & Millwork Inc. ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Byrne Wood Floors ■ Heritage Classics ■ Centre Mills Antique Floors | www.centremillsantiquefloors.com ■ Antique Plank Flooring ■ ■ ■ ■ ■ ■ ■ ■ Century Wood Products Inc. | www.centurywood.com ■ Chestnut Specialists Inc. | www.chestnutspec.com Remilled Antique Oak ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Cochran’s Lumber & Millwork Inc. | www.cochranslumber.com ■ Shenandoah Plank ■ Creative at Home Inc. | www.creativeathome.com Dan River Reclaimed Heart Pine Collection ■ East Teak Fine Hardwoods Inc. | www.eastteak.com FSC Recycled 100% Teak ■ ■ ■ ■ ■ ■ ■ ■ Elmwood Reclaimed Timber Inc. | www.elmwoodreclaimedtimber.com ■ 42 Hardwood Floors ■ August|September 2010 ■ ■ ■ ■ ■ ■ Hardwood Designs & Marketing Henderson Corporation Old Florida Lumber Company Pioneer Millworks Rehmeyer Precision Millwork Inc. ■ ■ ■ Flooring Thickness (inches) Widths (inches) any any Custom sizes and grades. ⁄2,3⁄4 2-15 FSC-certified. ⁄4 3,4,5,6,8,10 ⁄4,1,11⁄4 3-16 Durability of oak; mellow color; accepts stain well. 3 ⁄4-11⁄2 2-10 River-reclaimed, mineral-infused oak; other species reclaimed from historic buildings. ⁄2,5⁄8,3⁄4 3-15 Custom thicknesses also available; custom orders welcome; nationwide job-site delivery. ⁄16 (eng.), 3⁄4 (solid) 4-10 Available site-finished and prefinished with authentic handrubbed oil. ⁄4 3-11 ⁄4 3-14 ⁄4 random 3+ ⁄8-11⁄2 31⁄2-111⁄2 ⁄4,25⁄32 3-16 Pictured floor (page 41) is blend of red and white oak in 5- to 9-inch widths. ⁄8,3⁄4 2-12 In-house prefinished line and reclaimed engineered line. ⁄4 71⁄2,81⁄2,11 Prefinished, wire-brushed, chisel-edge, natural character in 3- to 12-foot lengths. ⁄8,1⁄2,3⁄4 3,4,5 Custom thicknesses and widths available; recovered from old structures by hand. ⁄2,5⁄8,3⁄4 up to 11 Maple Hickory Ash Walnut DIMENSIONS ■ 1 3 ■ ■ 3 ■ ■ ■ ■ 1 9 3 ■ ■ ■ 3 ■ ■ 3 ■ 5 3 ■ ■ ■ 5 3 3 ■ ■ ■ ■ 1 Additional Comments Reclaimed heart pine; 95-100% heartwood; available prefinished and in vertical grain. Available with 3⁄8-inch lamella when saw marks and weathering specified. Elm and cherry also available; custom thicknesses and widths; FSC-certified. August|September 2010 ■ Hardwood Floors 43 Southern Wood Floors SouthFloor Goodwin Heart Pine Co. | www.heartpine.com Goodwin Heart Pine Precision Reclaimed Wood ■ Hardwood Designs & Marketing | www.hardwooddesigns.net ■ Hardwood Designs Reclaimed ■ Henderson Corporation | www.hendersoncorporation.com Antique Patina ■ Old Florida Lumber Company | www.oldfloridalumber.com Dade County Pine and Antique Heart Pine ■ Pioneer Millworks | www.pioneermillworks.com The World’s Most Eco-Friendly Engineered Flooring ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Rehmeyer Wood Floors | www.rehmeyerfloors.com Rehmeyer Custom Reclaimed Hardwood Flooring ■ Renick Millworks LLC | www.renickmillworks.com Reclaimed Wide Plank Flooring ■ Ridgefield Industries | www.getwoodflooring.com Ridgefield Reclaimed Flooring ■ Southern Wood Floors | www.southernwoodfloors.com Antique Reclaimed Heart Pine ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ SouthFloor | www.southfloor.com Antique Heart Pine Timeless Wood Floors Inc. (GA) | www.timelesswoodfloors.com ■ Timeless Green Existence Line Triton International Woods | www.tritonwoods.com Triton International Woods ■ Verona Hardwood | www.veronahardwood.com Bella Storia ■ ■ ■ ■ ■ ■ Vintage Lumber & Construction Co. Inc. | www.vintagelumber.com ■ ■ Vintage Collection Viridian Wood Products | www.viridianwood.com Jakarta Market Blend ■ ■ ■ ■ ■ ■ ■ 44 Hardwood Floors ■ August|September 2010 ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ West Wind Hardwood Inc. | www.flooringbywestwindhardwood.com ■ ■ Enviro Collection Woods Company Inc., The | www.thewoodscompany.com Antique Wood Flooring ■ ■ ■ ■ ■ Teak Poplar ■ ■ ■ Heart pine Pine Cypress Chestnut Beech SPECIES Oak Parquet Engineered Solid TYPE OF FLOORING Timeless Wood Floors Inc. (GA) Hemlock Ridgefield Industries Douglas fir Renick Millworks LLC Triton International Woods Verona Hardwood Viridian Wood Products West Wind Hardwood Inc. The Woods Company Inc. Flooring Thickness (inches) Maple Hickory Ash Walnut DIMENSIONS ⁄8,3⁄4 5 ⁄2,5⁄8,3⁄4 2-14 ⁄4 21⁄2-71⁄2 ⁄8 4-6 FSC-certified; unfinished or prefinished; no VOCs; LEED-point eligible. ⁄4 3-10 Species and widths vary based on individual needs; custom prefinished or unfinished. ⁄16 (eng.), 3⁄4 (solid) 3-12 Engineered has 12-mm Baltic birch substrate with 5-mm wear layer; all species. ⁄8,3⁄4 2-10 Sourced from antique barns and other buildings circa 1800; end-grain available. ⁄16,3⁄4 3,4,5,6,8,10 ⁄16,3⁄4 3-10 Prefinished engineered; unfinished solid; 95% heartwood. ⁄16-1 2-16 Custom milling; several grades; stair parts, floor vents and beams to match. ⁄2-2 2-12 ⁄8,1⁄2,5⁄8,3⁄4 3-8 ⁄8,1⁄2,3⁄4 21⁄4,3-11+ ⁄8 21⁄2 ⁄8,3⁄4 21⁄4,41⁄2 FSC-recycled. ⁄2,3⁄4 21⁄2-15 FSC-certified. 3 ■ 5 3 ■ ■ ■ ■ ■ 11 ■ 5 9 9 ■ ■ ■ ■ 7 ■ 1 ■ ■ ■ 3 3 5 5 ■ ■ ■ ■ 21⁄2,31⁄4,51⁄4 ,7,9 Same average length as company’s solid wood flooring; made in Florida. 4-9 1 ■ Additional Comments ⁄8,3⁄4 5 ■ Widths (inches) 1 Milled from recycled agrarian structures. Specializes in antique lumber; hand-milled for reuse. Solid, engineered, prefinished, unfinished; wide variety of grades. Elm also available; turnkey and custom specification programs offered. Precision millwork; custom sizes up to 17-inch width; flooring accessories; stair parts. Mix of tropical wood species sourced from ship crating from Asia. August|September 2010 ■ Hardwood Floors 45 ProductFocus Inlays, Borders + Vents ffering prefabricated inlays, borders and vents is a great way to upsell your hardwood floors. Whether a customer needs a stunning inlay for the foyer or a collection of elegant wood vent covers, these manufacturers have plenty of choices. As always, visit the manufacturer’s website, listed after the product description, for more information. All American Wood Register Co. Airwood Vents Airwood Vents produces high-quality dampered wood floor grills and wall-mounted cold-air returns. The grills are available in a wide range of wood species from oak to Brazilian cherry, as well as 57 colors to match most prefinished hardwood floors. Immediate delivery is available on all standard sizes, and custom service is provided for special orders. All American Wood Register offers a line of quality, solid wood collars designed to fit over the standard plastic duct diffusers for the four most popular brands of high-velocity heating/cooling systems. These low-profile, 3⁄8-inch collars are available with a smooth unfinished surface in any of the company’s 56 wood species. www.airwoodvents.com www.allamericanwood.com Artistic Finishes Inc. Atlanta Inlaid Floors by Laser Tech Artistic Finishes says its prefinished hardwood vents in flush or surface-mount styles complement virtually any wood floor. The vents are available in more than 50 species, and the standard lead time is 10 days. Complementary moldings, stair treads and starter steps are available, and distributor inquiries are encouraged. Atlanta Inlaid Floors by Laser Tech’s newest medallion, The Majestic, comes in various sizes from 24 to 48 inches and is manufactured from custom-matched white oak and walnut. All of the company’s medallions and borders come in many standard thicknesses, finishes and sizes, and new designs can be viewed on the website. www.artfinishes.com www.atlantainlaidfloors.com 46 Hardwood Floors ■ August|September 2010 Avantgarde Inlays by Universal Wood Products Avantgarde Inlays’ Avanti 36-inch medallion is classically inspired and features a combination of exotic and domestic hardwoods. The company’s detailed, quality medallions and borders are available prefinished or unfinished at competitive prices, it says. www.hardwoodflooringinlays.com WAGNER MOISTURE METERS FEATURING ADVANCED IntelliSense Technology ™ Measuring moisture IN the wood, not ON the wood More accurate* & over 10 times faster than pin-type meters Quick & easy deep measurements without the damage Proudly manufactured and supported in the USA Providing fast and accurate moisture measurements, Wagner’s CLEARLYADVANCED moisture meters have been the preferred choice of professionals for over 25 years. www.wagnermeters.com 1-800-634-9961 *Accuracy proven by multiple independent university studies. Cherryhill Manufacturing Corp. Go to Resource Center for more info Cherryhill manufactures laser-cut medallions, borders and corners. All inlays are hand-assembled using domestic and exotic hardwoods. Inlays come in various sizes and can be customized. www.cherryhillmfg.com ® WOOD FLOORING ADHESIVES - CRI GREEN LABEL PLUS CERTIFIED! Certified For Indoor Air Quality (IAQ)! ® Zero VOCs & Zero Solvents 1001 ® All-In-One 7500 Eco-Urethane ® ‘Green’ Urethane Adhesive ‘Green’ Urethane + Concrete Moisture Control Wood Flooring Adhesive ® + Sound Control Membrane + Crack Suppressant ® 7700 ® Easy Clean 9200 FasTac ‘Green’ ® ® ‘Green’ MS Polymer High Solids, Wet-Lay Wood Flooring Adhesive Polymeric Resin Wood Flooring Adhesive Other CRI, Green Label Plus Certified DriTac Products: tDriTac 7700 SMC Easy Clean - “Green” MS Polymer Adhesive + Sound Control Membrane + Concrete Moisture Control + Crack Suppressant System tDriTac Eco-8000 Moisture Guard - “Green” Concrete Moisture Barrier & Crack Suppressant All of DriTac’s products are VOC compliant and help contribute to LEED point qualification. ® FLOORING PRODUCTS LLC 60WebroRoadtClifton,NJ07012 (973)614-9000t(800) 394-9310 tFax:(973)614-9099 Email:[email protected] Go to Resource Center for more info August|September 2010 ■ Hardwood Floors 47 Product Focus | Inlays, Borders + Vents Czar Floors Czar Floors’ Athens Collection carries an antique Greek theme. The inlay is produced using CNC equipment and micro router bits to achieve high-level detail. It is available in different thicknesses, unfinished or prefinished, and in many choices of wood species. The collection recently netted Czar Floors a 2010 NWFA Wood Floor of the Year award in the Best CNC/Laser Cut category. www.czarfloors.com Distinctive Hardwood Floors ors Distinctive Hardwood Floors specializes in n custom design and fabrication of wood floor accents and details. Its CNC router produces inlays with greater tolerances and none of the burned edges that cause black outlines in laser cut inlays, the company notes. Also available are beveled and distressed inlays and medallions to match any finish. h. www.distinctivehardwood.com com co Dynamic Laser Applications Dy Dynamic Dy D yn Laser Applications has been in the business of laser-cutting wood inlays for more buss bu than th ha 24 years and specializes in producing any custom design a client may desire, the comcu u pany says. The photograph shows a custom p fraternity logo made from multiple domestic, ffrr dye-impregnated and exotic wood species. d www.dynamiclaser.com w Grill Works Inc. Grill Works says its one-directional vent is so popular as a custom item that the company has added two standard sizes of its Flush No Frame model. The model is most commonly used in wall-mount applications for return air use but can also be used in doors and stair risers. www.grillworksinc.com Homewood Inc. Homewood manufactures wood vents and grills in standard and custom sizes. Its wall and floor vents feature an optional metal or ABS adjustable register. Base vents are available with horizontal or vertical slats in angled or flush configurations. Large single-directional, bidirectional and custom-gridconfiguration vents are also offered. Go to Resource Center for more info 48 Hardwood Floors ■ August|September 2010 www.homewoodinc.com Lighthouse Laser Arts Lighthouse Laser Arts creates floor art with an alluring medley of wood and stone inlays with 3-D shading and multi-color designs for prefinished flooring. These are made by lightly carving the surface and applying a tinted finish to any brand, color or species of flooring. 3-D sculpted designs are available for hand-scraped flooring as well. www.lighthouselaserarts.com Go to Resource Center for more info Louisville Wood Floors Louisville Wood Floors’ products feature custom accents. The company’s made-to-order inlays are available in any custom thickness, scale, species and texture, unfinished or prefinished. The company says its inlays fit well in residential, commercial or institutional accent areas, and that Louisville can include anything from a corporate logo to a family coat of arms in a hardwood floor. www.louisvillewoodfloors.com Go to Resource Center for more info August|September 2010 ■ Hardwood Floors 49 Product Focus | Inlays, Borders + Vents One Meter can do it all --Ligno-VersaTec-Multi-function meter allows a complete diagnosis for floor, subfloor, concrete, air. Oshkosh Designs The Alhambra medallion mixes natural and man-made elements, and it pays tribute to the skill of Muslim craftsmen who created the Alhambra palace in Granada, Spain. Wenge couples with aluminum to create this historic design. www.oshkoshdesigns.com Ridgefield Industries great for multi-layered materials Ridgefield Industries offers a new high-output, flush-mount wood vent that allows for 30 percent more airflow and features an integrated, easily removable sliding damper. The company currently stocks this vent in 20 species in all the standard sizes, and it’s offered in a normal or wide frame. www.getwoodflooring.com reu sa ble sen so r new Sheoga Hardwood Flooring & Paneling Inc. Sheoga offers solid, hand-crafted wood vents. The vents are available unfinished or prefinished in domestic or imported species. Available styles include: flush-mount, flush-mount with frame, selfrimming, three-dimensional and cubed. Standard and custom sizes are available. www.sheogaflooring.com The new BL2 datalogger can record relative humidity or wood moisture. A great diagnostic tool for the inspector. After being out on the job, the unit plugs directly in your PC to download the test data. SouthFloor SouthFloor’s complete line of vents, grills, grates and diffusers is made from the same new and reclaimed heart pine as the company’s solid and engineered wood flooring. They are available in a range of styles and sizes, with or without dampers. Flush-mount or self-rimming drop-in style in louvered, linear or eggcrate designs are offered. www.southfloor.com Yarema Marquetry try Any questions? Contact Lignomat at 1-800-227-2105 .lignoma t.com www.lignoma .lignomat.com PO Box 30145, www Portland, OR 97294 E-Mail: [email protected] Go to Resource Center for more info 50 Hardwood Floors ■ August|September 2010 Manufacturer of 14 NWFA Wood Floor of thee Year winners, Yarema Marquetry offers a diverse selection of medallions, borders and parquet patterns. The company can also assist clients in creating custom designs to fulfill their unique vision. The company says all of this can be done with efficiency and surprising affordability with its new advanced fabricating and manufacturing facility. www.ymfloors.com m SPECIAL A ADVERTISING SECTION Green Going TTURNS URNS O OUT, UT THE TH E PROGNOSTICATORS PROG NOSTIC CATOR S who h said d this h ‘‘whole h l green thing’ was just a fad were wrong. Flip the pages to learn how you can leverage the green qualities of these products— from full-page advertisers in this issue—to sell more floors. Basic Coatings | www.basiccoatings.com Basic Coatings’ StreetShoe 275 is a low-VOC water-based finish. The product was originally engineered for sale in states with low-VOC laws, but today it is available across the U.S. The company says builders can secure jobs in LEED-compliant buildings with ease by using StreetShoe 275. In addition, the finish can be applied with a roller, T-bar or paint pad, and it flows extremely well. With StreetShoe 275, there is no waste, and a coat can be applied at night with resumed traffic the next day. This finish comes in four sheens and can be used for commercial, sports and residential applications. DriTac Flooring Products LLC | www.dritac.com DriTac Flooring Products offers a complete line of green adhesives, concrete moisture sealers and repair systems for wood flooring installations that contain zero VOCs and zero solvents; many are also CRI-certified for indoor air quality. DriTac 1001 All-In-One is a one-component product that encompasses the attributes of four products in one 4-gallon pail. When applied, DriTac 1001 AllIn-One is not only a green wood flooring adhesive, but it also acts as a concrete moisture sealer, sound control system and crack suppressant system that offers major time and labor savings for the installation of hardwood flooring. Installers can now finish in one day what normally takes two or more days. August|September 2010 ■ Hardwood Floors 51 Green Going SPECIAL SP S PEC E ADVERTISING SECTION Dura Seal D S | www.duraseal.com Dura Seal offers a variety of polyurethane and water-based finishes, including its X-Terra and 2000 ZC-2, as alternatives to its existing oil-based finishes. These innovative formulas allow contractors to maintain green job sites while retaining the traditional look of an oil-based finish—without the need for a hardener. The finishes are applied in the same manner as oil finishes, but only warm water is required for cleanup. X-Terra is recommended for commercial and high-traffic residential hardwood floors, while 2000 ZC-2 boasts a single unit containing both cross-linker and finish bottles. Dura Seal water-based polyurethane guarantees excellent overall durability and remarkable stain resistance, the company says. MAPEI Corporation | www.mapei.com As the floor covering industry moves into the future, MAPEI says it is moving along with innovative new products that help construction contractors build greener. The latest addition to the Ultrabond ECO line is MAPEI’s family of urethane wood-flooring adhesives. Phthalate-free formulations, based on the use of rapidly renewable materials, are being incorporated into Ultrabond ECO 995, Ultrabond ECO 990, Ultrabond ECO 980 and Ultrabond ECO 975 adhesives to provide a wide range of bonding systems for nail-free wood flooring. Virtually odor-free, these eco-friendly products are also low in VOCs. Mirage/Boa-Franc | www.miragefloors.com Mirage says it is looking for new ways to protect the Earth while improving its products and caring for its customers every day. To protect the world’s forests, Mirage is FSC- and PEFC-certified, the highest standards in the industry, and ensures full compliance with the Lacey Act. Mirage develops products that have real environmental benefits. For example, Mirage Lock is made of HDF that contains wood that is from 100-percent-post-industrial recycled fibers, uses six times less hardwood than conventional wood flooring, and fully complies with Phase I of CARB 93120 certification. What’s more, its Nanolinx finishes release no VOCs or formaldehyde. Mirage also offers a variety of products that can help earn LEED credits. National Wood Flooring Association | www.rpprogram.org NWFA’s Responsible Procurement Program recognizes wood flooring companies that work to sustain our world’s forests. The program is supported by the Forest Stewardship Council-US and the FSC Family Forests Alliance, which recognize the NWFA RPP as a valid incremental approach toward socially and environmentally responsible forestry. The program is transitional to higher levels of environmental responsibility based on increasing tiers of voluntary participation and associated certification. Owens Flooring by Colonial Craft | www.colonialcraft.com Owens Flooring by Colonial Craft is dedicated to providing hardwood flooring in an environmentally responsible way. Its CARB-compliant products were developed to provide a hardwood floor that has the same life expectancy as solid flooring, but with better utilization of the resource, the company says. Only the wear layer is from solid lumber, so Owens can create four strips of flooring rather than one solid piece, and the wear layer is made from responsibly harvested lumber. This best utilizes the resource without any sacrifice to beauty, Owens says. For added strength, durability and versatility, the wear layer is applied to birch plywood, a composite material that best utilizes wood fiber. 52 Hardwood Floors ■ August|September 2010 Green Going SPECIAL ADVERTISING SECTION Reall W R Wood Floors | www.realwoodfloors.com Real Wood Floors says it has expanded its reclaimed flooring line in an effort to meet the increasing demand for green materials. The company has partnered with Stanton, Calif.-based Fontenay Woods to manufacture its Vintage Barrel Collection, a reclaimed engineered line made from wine barrels. Real Wood Floors has also added a line of reclaimed heart pine taken from old textile mills, as well as a line of reclaimed nautical timbers that were in use from 1944 to 1978. The company is making engineered flooring products out of each of these materials and pressing them on FSC-certified Baltic birch. Real Wood Floors is CARB-compliant and is pursuing full FSC certification for its entire product line. W.D. Flooring LLC | www.wdflooring.com W.D. Flooring LLC is a vertically integrated, FSC-certified flooring mill and has just added a new UV Roll Coat line that produces its all-organic, zero-VOC products. This new technology and new product line offer a distinctive designer look to all eight products in the Stang-Lund™ offering in the company’s Conservation Grade™ in northern hardwoods. The versatility of the line allows the company to do custom colors and looks, all of which garner LEED points. W.D. Flooring LLC says it is the only company it knows of that can take raw material from forest floor to a finished product that can provide an architect or designer with LEED points. Go to Resource Center for more info August|September 2010 ■ Hardwood Floors 53 Go to Resource Center for more info Industry News | Products 1 Wagner Electronic Products Inc.’s Rapid RH WiNet is a longrange transmitter for remote monitoring and data collection of RH and temperature readings in concrete slabs. www.rapidrh.com 1 2 Kährs International’s Woodloc 5S is the next iteration of its Woodloc system that was first introduced in 1999. Kährs says this latest offering can be installed 25 percent faster since the boards are connected vertically, instead of at an angle. www.kahrs.com 2 3 3 BambooTrim.com 4 Lubrizol Advanced Materials Inc.’s Turboset Ultra Pro is a self-crosslinking waterborne polyurethane dispersion designed to perform comparably to 2K waterborne finishes. The product does not require a crosslinker at the job site. www.lubrizolcoatings.com 4 Porta-Nails Inc.’s Portamatic Evolution is an 18-gauge flooring cleat nailer designed for installing 3⁄8-inch to 5⁄8-inch engineered and solid wood flooring, including bamboo. It works with 1½-inch and 1¼-inch L-type barbed flooring cleat nails. www.porta-nails.com Z Largest inventory in Stand Out North America in the All-New Z Lowest prices Z Same day shipping Online Resource Book Z Ask us about our free The HWF Microsite Advantage nationwide shipping! Microsites Maximize Exposure: • Pop-to-the-top search priority • Digitized catalogs • Video • Company profile • Product releases • Exclusive leads from the “Request a Quote” feature We specialize in bamboo trim of all colors, grains, and profiles, including treads, risers, and vents. To get your 12-month Microsite, contact Kris: Contact us at: [email protected] or kris@hardwoodfloorsmag.com 800/722-8764, ext. 107 (800) 404-TRIM The magazine of the National Wood Flooring Association hardwoodfloorsmag.com Go to Resource Center for more info 56 Hardwood Floors August|September 2010 Q Go to Resource Center for more info Go to Resource Center for more info Industry News | Products 5 Jelight Company Inc.’s JUVC-5A is a 110-volt hand-held UV floor cure system. Its 5-inch cure width and compact design make it ideal for curing stairways, edges and other intricate areas. www.jelight.com 6 5 Elastilon is a self-adhesive, non-toxic and emission-free underlay membrane. It has ergonomic, thermal and acoustic properties. It allows stick-and-peel installation of 5⁄16-inch to 1-inch hardwood. www.elastilonusa.com 7 BR-111 Imports & Exports Inc. has released new Brazilian pecan flooring options inspired by a tortoise’s shell. Macciato Pecan has a warm color and is available in widths of 31⁄8 (solid), 3¼ or 5 inches (both engineered). It is available in a wide range of styles. www.br111.com 6 7 8 3M has several new products that reduce job site tracking of dirt and dust. Its Dirt Catcher Super Tacky Mat is for interior entries; the Floor Gripper Anti-Slip Runner adheres to carpet, hardwood, tile and other screeds; and its Flex & Form Conformable Runner is available for staircases and hand railings. www.3m.com 8 US Sander WWW.USSANDER.COM Phone (866)-877-2637 2010 NWFA Booth 212 Diamond Jet Use inside or out. Over 450 CFM @ 120” waterlift. 220v@ 23 amp. Use plastic bags. Rolls easily, Comes apart. Transports easily. Remote control, over 40 sq ft filter. Runs 2-3 machines. Hoses and adapters included. The one that WORKS! Learn about our Power Power,, Performance, Price! For dust collection systems to work efficiently, they need to out draw the sander (minimum 400 cfm). Get the waste air outside. Have nonclogging filters to get the best results. Diamond Dust Increased Sanding Dust Pickup Over 1200 CFM, 220 ft hose 220 volts19 amps optional 110v 40 Gallon Capacity Runs 3 machines THE UFO Orbital Type Attachment CENO Call for a demo DVD!!! KT NT8 Drum Recovery Fast turn around or Exchange available Galaxy American We manufacture in house all our rubber products for belt and slotted drums and do not out source like other companies. Quality Recovery, Materials, and Price All Brands Clarke Classic Hummel Replacement Parts Floorcrafter Adds geared orbital action & DUST Collection to Buffer! Sand away Edger marks and chatter Fast! Powernail Over 1000 sold Clarke Expandable Machine Parts All Models! Clarke KT Lagler Galaxy Bona Ceno More EXTREME Go to Resource Center for more info Fax (518)-875-9942 Silver Line Power Nail Bostitch Primatech Crain Stair Schematics Online or Catalog Edger Protect your sander. Toe-Kick Voltage Meter Edger Clip on Sander Dolly Dolly available for KT, Hummel, Galaxy, & American Go to Resource Center for more info August|September 2010 Q Hardwood Floors 57 FREE AdIndex G e t mo r e in fo r ma tio n a b o u t a d v e r tis e r s in th is is s u e b y v is itin g Ha r d wo o d F lo o r s ’ o n lin e r e a d e r in q u ir y s e r v ic e . Online Resource Center www.hwfmag.com/resourcecenter Quickly locate an advertiser in this issue using the list below: 3M www.3M.com ............................................................ 2 Mullican Flooring www.mullicanflooring.com..................................... 15 Appalachian Lumber Co. Inc. www.appalachianlumber.net .................................. 56 NWFA www.nwfa.org ......................................................... 39 BambooTrim.com www.nwbambootrim.com ...................................... 56 NWFA www.nwfa.org ......................................................... 19 Basic Coatings www.basiccoatings.com............................................ 7 Bostik Inc. www.bostik-us.com ................................................. 59 Clarke American Sanders www.americansanders.com .................................... 18 DriTac Flooring Products LLC www.DriTac.com .................................................... 47 Dura Seal www.duraseal.com .................................................... 4 Floor Style Products Inc. www.floorstyle.com ........................................... 54-55 Frank Miller Lumber Co. www.frankmiller.com ............................................. 35 Glad Tech www.gladtech.com ................................................. 49 Grill Works Inc. www.grillworksinc.com .......................................... 49 Lignomat USA Ltd. www.lignomat.com ................................................. 50 MAPEI Corporation www.mapei.com ..................................................... 23 Oneida Air Systems www.oneidavac.com ............................................... 48 Owens Flooring by Colonial Craft www.colonialcraft.com ............................................. 9 Premiere Finishing & Coating LLC www.prefinishfloors.com........................................ 28 ProTeam Inc. www.pro-team.com ................................................. 30 Real Wood Floors www.realwoodfloors.com ....................................... 25 Ridgefield Industries www.ridgefieldindustries.com ................................ 53 Shamrock Plank Flooring www.shamrockplankflooring.com ............................ 3 Sheoga Hardwood Flooring & Paneling Inc. www.sheogaflooring.com ....................................... 22 Sticks & Stones Dist. Inc. (Shaver Hardwood) www.sticksandstonesdist.com ................................ 57 U.S. Sander LLC www.ussander.com ................................................. 57 Mercer Abrasives, div. of Mercer Tool Corp. www.mercerabrasives.com ..................................... 11 W.D. Flooring www.wdflooring.com ............................................. 60 Mirage/Boa-Franc www.miragefloors.com ........................................... 21 Wagner Electronics www.wagnermeters.com ........................................ 47 MP Global Products www.quietwalk.com ............................................... 26 Woodwise/Design Hardwood Products www.woodwise.com .............................................. 33 58 Hardwood Floors Q August|September 2010 7(;,5; 7, 5+ 05. S [YV ;O P JRULZZ*VU : ` WH JLY;LJOUVSVN :\WLYPVY(KOLZP]L 4VPZ[\YLHUK:V\UK 7YV[LJ[PVUPUVUL :PUNSL:[LW :\WLYPVY°(KOLZP]L°4VPZ[\YL°7YV[LJ[PVU°HUK°:V\UK°9LK\J[PVU°4LTIYHUL°PU°VUL°:PUNSL:[LW°:H]L°[PTL°HUK° TVUL`°^P[O°<S[YH:L[°:PUNSL:[LW°<S[YH:L[°:PUNSL:[LW°PZ°[OL°VUS`°T\SP[M\UJ[PVUHS°WYHJ[PJHS°HKOLZP]L°^P[O°° WH[LU[°WLUKPUN°;OPJRULZZ*VU[YVS°;LJOUVSVN` LSPTPUH[PUN°WVZZPIPSP[`°VM°PUZ[HSSLY°LYYVY 5V\WWLYSPTP[MVYTVPZ[\YLJVU[LU[ 00*V]LYH¹ZSHI^P[OUVJLPSPUNHZZLTIS`^P[OJLPSPUNU00* 9LK\JLZ3HIVY*VZ[6UL:[LW]Z[^VVY[OYLLZ[LWZMVYTVPZ[\YLHUKVYZV\UK YLK\J[PVU° ° LUNPULLYLK°HUK°WHYX\L[ -VYVUNYHKLILSV^NYHKLHIV]LNYHKLHWWSPJH[PVUZ =6*HUKJVU[HPUZYLJ`JSLKJVU[LU[ ,HZ`[VZWYLHK :\WLYPVY[HJR *VU[HPUZ)VZ[PR»Z)SVJRHKLHU[PTPJYVIPHSWYV[LJ[PVU ° ° -VY°TVYL°PUMVYTH[PVU°JHSS°`V\Y°SVJHS°KPZ[YPI\[VY°° VY°H°)VZ[PR°J\Z[VTLY°ZLY]PJL°YLWYLZLU[H[P]L°° [VKH`°H[°)6:;02 Go to Resource Center for more info ULTRA-SET® SingleStep )6:;02 ° It takes a lot of salt to be a single source mill. To run over 430 products, to supply the biggest and best distributors in the country and be a single source mill takes a lot. It takes the relentless pursuit of quality and consistency. It takes acumen, attention to detail and dedication. It takes accountability on every level. It takes the ability to run a matrix and understand algorithms. It takes something few have—a keen ear. You need to listen to your customers, understand their needs and be able to fulfi ll them. But, most of all, it takes what you can’t practice or learn—it takes guts—it takes what our grandfathers would call “salt.” The single greatest problem a contractor faces: humidity levels. For a limited time and while supplies last, WsD is offering a free Save Your Floor hygrometer with every floor over 500 square feet that is sold. See your local distributor. © 2 0 0 9 W sD F L O O R I N G , L L C W D FLO O R I N G.CO M Go to Resource Center for more info