corporatecollection 1 4 1 5

C O R P O R A T E
C O L L E C T I O N
1 4
1 5
T H E
L A
T E N C O M M A N D M E N T S O F
M A I S O N D U C H O C O L A T
ONE
SIX
The colour of a good chocolate
should be mahogany brown and
s l i g h t l y g l o s s y.
Chocolate should never be sharp,
overly bitter or pungent.
SEVEN
TWO
A very good chocolate should not
be too dark or too dull.
THREE
The flavour of the chocolate
should never conceal the intensity
of the cocoa, which is important
to achieve perfect balance.
EIGHT
The ideal temperature for tasting
chocolate is between 18 and 20°C
(64 - 68°F).
The taste of a chocolate should
linger on the palate.
FOUR
NINE
A good chocolate should have
a very thin coating; this coating
should not be crunchy but should
melt in the mouth.
All the ingredients and especially
the chocolate couverture must be
o f p r e m i u m q u a l i t y.
TEN
FIVE
The best way to taste chocolate
is to savour it in small pieces.
A good chocolate is defined by
the quality of the chocolate used
and not the cocoa percentage.
C O N T E N T S
P a s s i o n & S a v o i r- f a i re . 3
Our exclusive services . 4
Our chocolate events . 5
Les macarons à la ganache . 6
La Maison du Chocolat signature boxes . 8
Pralines & truffles . 10
Specialities . 12
Fruits & Nuts Delicacies . 14
Hatboxes & Fabric boxes . 16
Price list . 20
General terms and conditions . 22
Our addresses . 23
P A S S I O N
&
S A V O I R - F A I R E
To find the perfect nuance to reveal a unique balance of taste on the palate from the first to the last morsel, this subtlety typifies
the finesse of the construction of taste of La Maison du Chocolat. Beginning with the finest chocolate, Nicolas Cloiseau, Meilleur
Ouvrier de France Chocolatier*, Master Chef of La Maison du Chocolat goes even further in search of new sources of taste.
He puts his stamp on moments of pleasure and refinement in chocolate to encourage a spirit of discovery and gourmandise.
*Best Craftsman Chocolatier of France
O U R
E X C L U S I V E
S E R V I C E S
Personalise your gifts
MESS A G E
GIFT
C A R D S
Attach a personalised message to your gifts. We will include
your personalised gift card or La Maison du Chocolat gift
card, complimentary.
TA GS
Personalise your gift boxes with a gift tag. An elegant way to
communicate your logo, a message and/or your company name.
We require 3-4 weeks to fulfil orders for personalised gift tags.
SLEE VE S
Personalise your chocolate gifts with a sleeve. We offer a
paper cover to slip a box of chocolates with your colours,
your logo and your message. We require 3-4 weeks to fulfil
orders for personalised sleeves.
Delivery services
London Delivery:
UK and Worldwide delivery:
- Deliveries in London: your corporate gifts can be delivered
to multiple addresses within central London in our elegant
gift bag.
-
Store Collection from our Piccadilly Flagship boutique is
available.
-S
hipping to multiple addresses in the UK and Abroad.
- Special care is taken to protect and ensure your chocolate
gifts arrive in optimum conditions.
Payment Options:
You can choose to pay via Credit and Debit Card, Bank Transfer, cheque (made payable to La Maison du Chocolat Ltd) or by invoice if
your order exceeds £1000 excluding VAT (after account activation form is completed and credit references are checked).
For any enquiries or orders, please contact us on:
0207 287 8500 option 3 or
[email protected]
O U R
C H O C O L A T E
E V E N T S
Enjoy with your guests or clients an exceptional chocolate experience.
.At our Flagship boutique or any other venue of your choice
.Discover La Maison du Chocolat savoir-faire by one of our chocolate experts
.Chocolate tasting with assortment of our ganache, praline and truffle chocolates
.Macaroons tasting
.A small chocolate gift for each guest
L E S
M A C A R O N S
À
L A
G A N A C H E
Ou r u n i qu e m a c a ron s a re m a de w it h d a r k c h o c o la t e g a n a c h e n e s t le d
bet we e n c ri sp sh e l l s w i t h i n t e n se fla v o u r s a n d s ilk in e s s , ju s t ir re s is t ib le !
QUITO
S Y LV I A
RIGOLETTO
Plain dark ganache
with woody notes
Chocolate ganache
Milk chocolate
ganache
Caramel ganache
ROMEO
FIGARO
GUAYAQUIL
P I S TA C H I O
Coffee ganache
Hazelnut ganache
Vanilla ganache
Pistachio ganache
MACAPUNO
MALAGA
S A LVA D O R
MARACUJA
Coconut and lime
ganache
Lemon ganache
Raspberry ganache
Passion fruit
ganache
L E S
VENEZUELA
M A C A R O N S
À
L A
G A N A C H E
7
MA CA R O NS
2 macarons - £3.80
6 macarons - £11
12 macarons - £22
24 macarons - £42
GIFT
B O X
L A
M A I S O N D U
S I G N A T U R E
C H O C O L A T
B O X E S
B O X E S
9
G I F T
B O X E S
Irresistible new version filled with a selection of dark and milk
chocolate ganaches and pralines.
2 chocolates, 16g, £3.80
6 chocolates, 45g, £8
10 chocolates, 83g, £14
16 chocolates, 135g, £20
CO FFR ET
GIFT
MA IS O N
B O XE S
A grand classic of La Maison du Chocolat
composed of milk and dark chocolate
ganaches and pralines.
App. 30 chocolates, 230g - £27
App. 41 chocolates, 320g - £36.50
App. 62 chocolates, 480g - £56
App. 73 chocolates, 580g - £67
App. 106 chocolates, 820g - £97
App. 152 chocolates, 1185g - £132
BOÎTE MAISON
GIFT BOXES
The elegant Boîte Maison offers in a
presented luxurious tray the largest
selection of assorted ganaches, pralines
and luscious truffles.
App. 100 chocolates, 690g - £99
App. 130 chocolates, 980g - £129
App. 181 chocolates, 1290g - £169
App. 237 chocolates, 1615g - £208
L A
G ESTU RE
M A I S O N
D U
C H O C O L A T
S I G N A T U R E
Enter into a world of finesse and gourmandise…
La Maison du Chocolat put its stamp of nobility on ganache, this silky texture of fresh
cream and finely chopped chocolate. Enhanced with fruit pulp, delicately infused or
revealing the nature of exceptional cacao, the milk or dark chocolate ganaches are
also featured with plain or flavoured gourmand pralinés in our assortments.
P R A L I N E S
&
T R U F F L E S
T R U F F L E S
11
P R A L I N E S
&
Roa st e d or f i n e l y c a ra m e lis e d a lm o n d s a n d h a z e ln u t s .
Sl i ve rs of a l m on ds, c ru sh e d h a z e ln u t s , c r is p y c rê p e s , g r a in s o f s a lt .
Smoo t h or i n a m ore t ra di t i on a l st yl e . T h e re is n o t ju s t o n e b u t m a n y p r a lin é s .
S u bm e rge you rse l f i n t h e ri c h f la v o u r s o f t h e M a is o n p r a lin e s .
COF FRE T
P RAL IN E S
Assortment of plain or flavoured pralines (pistachio, coconut,
roasted chocolate nibs…) coated in milk or dark chocolate.
4 pralines, 30g - £5.50
16 pralines, 130g - £21
36 pralines, 300g - £41
CO FFR E T
R O CHER S
Elegant round Gift Box of 20 rochers, milk and
dark chocolate pralinés with bursts of almonds
and hazelnuts.
20 chocolates, 148g - £27
La Maison du Chocolat signature collection of airy truffles with lovely notes
of cocoa. Pure plain chocolate, toffee caramel, fresh orange and orange zests, raspberry
pulp or Fine Champagne Cognac, the varied recipes revisit this ethereal, grand classic.
PL A I N D A RK
TRU FFL E S
C H O C O L AT E
Dusted with cocoa powder, the dark couverture protects
a creamy, smooth whipped ganache.
2 truffles, 14g - £4.10
190g - £23.80
260g - £31
400g - £47
570g - £64
FINE CHA MPA GNE
TR UFFLES
CO GNA C
Dusted with cocoa powder, the dark couverture protects
a creamy, smooth whipped ganache delicately infuses with
Cognac.
190g - £23.80
260g - £31
400g - £47
570g - £64
TR UFFLE
CO LLE CTIO N
An assortment of dark truffles with four delicious flavours:
caramel, orange, raspberry and plain chocolate.
195g - £26.80
375g - £49
505g - £64
S P E C I A L I T I E S
TAM A N A CO
A R R IB A
Discover the subtleties of cocoa tastes from different origins,
through our specialty: the ganache.
Thin dark squares, full-bodied, the result of rare blend
of cocoa beans. Ideal with coffee, this ganache has
one of the strongest personalities.
16 chocolates, 87g - £29
30 chocolates, 167g - £48.50
I N I T I AT I O N
App. 20 chocolates, 105g - £29
App. 40 chocolates, 195g - £38.50
GIFT
BOX
Take a journey through the world of La Maison du Chocolat by tasting our
creations from the most subtle ganache to the more intense. An assortment
of dark and milk ganaches and pralines for the ultimate home tasting session.
20 chocolates, 157g - £42
13
S P E C I A L I T I E S
Amo ng t h e f i n e st a n d ra re st c h oc ol a t e , L a M a is o n d u C h o c o la t h a s s e le c t e d
and c ra f t e d re c i pe s w i t h di st i n c t a n d e le g a n t d a r k c h o c o la t e g a n a c h e s ,
revealing f or c h oc ol a t e a m a t e u rs a l l t h e a ro m a t ic s u b t le t ie s o f t h e b e s t c a c a o c r u s
from a l l ov e r t h e w o r ld .
F R U I T S
&
N U T S
D E L I C A C I E S
15
COATE D
FRU IT S
MA R R O NS
GLA CÉ S
The coloured boxes with a fruity pleasure: chocolate coated
orange quarters, prunes, apricots and gingers.
Glazed Chesnuts from Turin, generous slightly sweet
pieces with a silky texture.
App. 15 chocolates, 175g - £17
App. 25 chocolates, 370g - £34
4 pieces, 90g - £12.80
6 pieces, 136g - £19.20
12 pieces, 272g - £38.40
24 pieces, 545g - £76.80
Available from November to March.
DEC A D E N T
TR E AT S
Surrender to sweet temptation:
- Amandas: almonds coated with milk and dark chocolate
100g - £9 / 145g - £13
- Corollas: almonds coated in Gianduja and dusted with
cocoa powder
80g - £9 / 131g - £13
- Avelinas: hazelnuts coated with milk and dark chocolate
83g - £9 / 134g - £13
- Orangettes: candied orange strips dipped in dark chocolate
150g - £17 / 340g - £38
GO UR MA ND IS E S
Batonnets praliné delicately whipped creating a light
and crunchy treat. Three exquisite recipes: slivers of
caramelised biscuit, roasted coconuts and bursts of
crepe dentelle.
9 pieces, 60g - £13.50
TOBA G O
CR A Q UA NTS
Two dark chocolate squares (60% and 68% cocoa) and one
milk chocolate squares (37% cocoa) wrapped in a sleeve with
La Maison du Chocolat logo.
Share a moment of sheer indulgence. Nuts selection
includes Amandas, Petits Rochers praline and
Rochers Suisses, caramelised split almonds dipped
in milk and dark chocolate.
Metal box 12 assorted tobagos, 60g - £9
Metal box 24 assorted tobagos, 120g - £14
Metal box 48 assorted tobagos, 240g - £24
235g - £32.40
615g - £62.40
GIFT
B O X ES
F R U I T S
&
N U T S
D E L I C A C I E S
Offer to someone or to yourself a moment of pure gourmandise, coated fruits and
enrobed nuts complete the wide selection of “chocolate” delights.
They offer a palette of gourmand sensations revealed in exceptional chocolate.
H A T B O X E S
&
F A B R I C
B O X E S
B O X E S
17
H A T B O X E S
&
F A B R I C
Each year, La Maison du Chocolat reinvents its assortment collections
in luxury gift boxes with the mythical signature Maison style. To offer to
another or to yourself, there is assuredly a creation that will beautifully
convey your pleasure in giving.
AN A S TA S I A
H AT B O X
1 Coffret 4 pralines, 30g + 1 Gesture gift box, 2 chocolates,
16g + 1 Handy little box Amandas, 70g.
£28
CA R A MELO
HA MP E R
1 Plain dark chocolate truffles box 190g + 1 Les Attentions
18 chocolates, 140g + 1 Coffret 4 pralines, 30g + 1 Orinoco
bar (60% cocoa content), 75g.
£77
EXTRE M E
H A MP E R
B A CCHUS
HATB O X
1 Truffle collection gift box, 195g + 1 Les Attentions,
14 chocolates, 105g + 1 Gourmandises, 9 pieces, 60g
+ 1 Fruit paste, 5 pieces, 90g.
1 Coffret Maison 230g + 1 Coffret rochers, 148g
+ 1 Decadent Treats, Avelinas 80g + 1 Coffret 4 pralines,
30g.
£84
£91
If an item in your selection is not available, we will replace it with a product of similar value.
CAN N E L L E
H AT B O X
1 Plain dark chocolate truffles box 190g + 1 Coffret
16 pralines, 130g + 1 Les Attentions, 14 pieces, 105g
+ 1 Metal box Tobagos, 60g + 1 Decadent Treats, Avelinas
80g.
Y O KO
HATB O X
1 Coffret rochers, 148g + 1 Truffle collection gift box, 195g
+ 1 Les Attentions, 14 pieces, 105g + 1 Decadent Treats,
Corollas, 130g + 1 Raspberry - Champagne jam, 220g.
£123
£105
ZAGO RA
HATB O X
MA R A CUJ A
HATB O X
1 Coffret Maison 230g + 1 Coffret rochers,148g + 1 Coated
fruits box, 175g + 1 Fine champagne cognac truffles box,
190g + 1 Decadent Treats, Avelinas, 80g + 1 Metal box
Tobagos, 60g.
1 Coffret Maison, 310g + 1 Coffret 16 pralines, 130g
+ 1 Truffle collection gift box, 195g + 1 Coffret rochers,
148g + 1 Metal box Tobagos, 60g + 1 Decadent Treats,
Amandas, 145g.
£145
£161
T H E
H A T B O X E S
19
MON T
BL A NC
H AT B O X
FA US T
HATB O X
1 Coffret Maison 230g + 1 Truffle collection gift box,
195g + 1 Fruit paste box, 330g + 1 Tamanaco box, 87g
+ 1 Coffret 16 pralines, 130g + 1 Marrons glaces box
6 pieces, 136g.
1 Coffret Maison 310g + 1 Coffret 36 pralines, 300g
+ 1 Effervescence gift box, 233g + 1 Coated fruits box,
175g + 1 Truffle collection gift box, 195g + 1 Gourmandises,
9 pieces, 60g + 1 Decadent Treats, Amandas, 145g.
£191
£216
QUITO
H ATBO X
1 Boite Maison gift box, 690g + 1 Truffle collection gift box,
195g + 1 Effervescence gift box, 233g + 1 Fruit paste box,
330g + 1 Marrons glaces box 6 pieces,136g + 1 Tamanaco
box, 87g + 1 Coffret 16 pralines, 130g + 1 Cuana bar (74%
cocoa content), 75g.
£298
FA B R IC
B O XE S
An elaborate ganache and praline chocolates assortment
presented in a gift box decorated with an exquisite fabric.
Different fabric designs and colours are available.
Oval, 680g - £149
Oval, 880g - £189
Round, 880g - £168
Round, 1540g - £275
Round, 2750g - £369
If an item in your selection is not available, we will replace it with a product of similar value.
DESCRIPTION
Page
number
Net weight
(g)
Price in £
excl. VAT
Price in £
incl. VAT
Shelf life
Dimension (cm)
Length x width x height
LES MACARONS À LA GANACHE
Coffret 2 macarons
7
34g
£3.17
£3.80
2 days
7.6 x 7.3 x 4.5cm
Coffret 6 macarons
7
95g
£9.17
£11.00
2 days
11.5 x 10 x 4.5cm
Coffret 12 macarons
7
190g
£18.33
£22.00
2 days
17 x 13.8 x 5.2cm
Coffret 24 macarons
7
380g
£35.00
£42.00
2 days
21.8 x 18.2 x 5.2cm
LA MAISON DU CHOCOLAT SIGNATURE BOXES
GESTURE GIFT BOXES
Gesture gift box 2 chocolates
9
16g
£3.17
£3.80
4 weeks
6 x 3.2 x 2.1cm
Gesture gift box 6 chocolates
9
45g
£6.67
£8.00
4 weeks
11.7 x 8.4 x 2.5cm
Gesture gift box 10 chocolates
9
83g
£11.67
£14.00
4 weeks
15.1 x 8.5 x 2.5cm
Gesture gift box 16 chocolates
9
135g
£16.67
£20.00
4 weeks
19.5 x 11 x 2.5cm
14.5 x 7.5 x 4.3cm
COFFRET MAISON
App. 30 chocolates
9
230g
£22.50
£27.00
4 weeks
App. 41 chocolates
9
320g
£30.42
£36.50
4 weeks
18.7 x 9 x 4.3cm
App. 62 chocolates
9
480g
£46.67
£56.00
4 weeks
21.7 x 11 x 4.3cm
23.5 x 11.5 x 4.3cm
App. 73 chocolates
9
580g
£55.83
£67.00
4 weeks
App. 106 chocolates
9
820g
£80.83
£97.00
4 weeks
26 x 14 x 5.5cm
App. 152 chocolates
9
1185g
£110.00
£132.00
4 weeks
29.8 x 16.7 x 5.5cm
BOÎTE MAISON
App. 100 chocolates
9
690g
£82.50
£99
4 weeks
27 x 24.5 x 4cm
App. 130 chocolates
9
980g
£107.50
£129
4 weeks
30.5 x 28 x 4cm
App. 181 chocolates
9
1290g
£140.08
£169
4 weeks
34.8 x 34 x 4cm
App. 237 chocolates
9
1615g
£173.3
£208
4 weeks
39.5 x 39.2 x 4cm
PRALINES & TRUFFLES
PRALINES
Coffret 4 Pralines
11
30g
£4.58
£5.50
8 weeks
5.8 x 5.8 x 2.4cm
Coffret 16 Pralines
11
130g
£27.5
£21
8 weeks
12.5 x 12.5 x 3cm
Coffret 36 Pralines
11
300g
£34.17
£41
8 weeks
17.5 x 17.5 x 3cm
Coffret Rochers
11
148g
£22.5
£27
8 weeks
16 x 16 x 3.2cm
6.2 x 3.5 x 2.8cm
TRUFFLES
Plain
11
14g
£3.42
£4.10
4 weeks
Plain
11
190g
£19.83
£23.80
4 weeks
10 x 10 x 4.8cm
Fine Champagne
11
190g
£19.83
£23.80
4 weeks
10 x 10 x 4.8cm
Plain
11
260g
£25.83
£31.00
4 weeks
11.5 x 11.5 x 5cm
Fine Champagne
11
260g
£25.83
£31.00
4 weeks
11.5 x 11.5 x 5cm
Plain
11
400g
£39.17
£47.00
4 weeks
12.5 x 12.5 x 5.8cm
Fine Champagne
11
400g
£39.17
£47.00
4 weeks
12.5 x 12.5 x 5.8cm
Plain
11
570g
£53.33
£64.00
4 weeks
13.5 x 13.5 x 6.7cm
Fine Champagne
11
570g
£53.33
£64.00
4 weeks
13.5 x 13.5 x 6.7cm
Truffles Collection
11
195g
£22.33
£26.80
4 weeks
11.5 x 11.5 x 5.5cm
Truffles Collection
11
375g
£40.83
£49
4 weeks
15.5 x 15.5 x 5.5cm
Truffles Collection
11
505g
£53.33
£64
4 weeks
17.5 x 17.5 x 5.5cm
SPECIALITIES
Tamanaco 16 chocolates
13
87g
£24.17
£29.00
4 weeks
19 x 11.3 x 3cm
Tamanaco 30 chocolates
13
167g
£40.42
£48.50
4 weeks
24.3 x 15.5 x 3cm
Arriba 20 chocolates
13
105g
£24.17
£29.00
4 weeks
15 x 6.9 x 4cm
Arriba 40 chocolats
13
195g
£32.08
£38.50
4 weeks
24.5 x 6.9 x 4cm
Initiation gift box 20 chocolates
13
157g
£35.00
£42.00
4 weeks
21.5 x 21.5 x 4cm
FRUITS & NUTS DELICACIES
COATED FRUITS
App.15 pieces
15
175g
£14.17
£17.00
6 weeks
26.4 x 4.1 x 3.5cm
App. 25 pieces
15
370g
£28.33
£34.00
6 weeks
26.4 x 7.4 x 3.5cm
MARRONS GLACÉS (available from November to March)
4 pieces
15
90g
£10.66
£12.80
4 weeks
12 x 9.9 x 3.2 cm
6 pieces
15
136g
£16.00
£19.20
4 weeks
16.8 x 11.1 x 3.2 cm
12 pieces
15
272g
£32.00
£38.40
4 weeks
21.4 x 13.8 x 3.2 cm
24 pieces
15
545g
£64.00
£76.80
4 weeks
20.5 x 17 x 3.2 cm
Price in £
excl. VAT
Price in £
incl. VAT
Shelf life
Dimension (cm)
Length x width x height
15
60g
£11.25
£13.50
6 weeks
13 x 13.5 x 1.7cm
Amandas
15
100g
£7.50
£9.00
6 months
6.5 x 3.6 x 9.5cm
Amandas
15
145g
£10.83
£13.00
6 months
6.5 x 3.6 x 12.7cm
Corollas
15
80g
£7.50
£9.00
6 months
6.5 x 3.6 x 9.5cm
Corollas
15
131g
£10.83
£13.00
6 months
6.5 x 3.6 x 12.7cm
Avelinas
15
83g
£7.50
£9.00
6 months
6.5 x 3.6 x 9.5cm
Avelinas
15
134g
£10.83
£13.00
6 months
6.5 x 3.6 x 12.7cm
Orangettes
15
150g
£14.17
£17.00
6 weeks
7.4 x 3.6 x 10.95cm
Orangettes
15
340g
£31.66
£38.00
6 weeks
7.4 x 3.6 x 19.2cm
GOURMANDISES
Gourmandises, 9 batonnets
DECADENT TREATS
CRAQUANTS GIFT BOXES
Coffret Craquants
15
235g
£27
£32.40
8 weeks
15.5 x 16 x 3.2cm
Coffret Craquants
15
615g
£52
£62.40
8 weeks
17.5 x 17.5 x 5.5cm
TOBAGO
12 chocolate squares
15
60g
£7.50
£9.00
3 months
11.3 x 7.5 x 1.4cm
24 chocolate squares
15
120g
£11.67
£14.00
3 months
14.7 x 7.5 x 1.8cm
48 chocolate squares
15
240g
£20.00
£24.00
3 months
22.1 x 7.5 x 1.8cm
Anastasia Hatbox
17
116g
£23.33
£28.00
4 weeks
13 x 13 x 6.2cm
Caramelo Hamper
17
435g
£64.17
£77.00
4 weeks
15 x 15 x 15.5cm
Extrême Hamper
17
460g
£70.00
£84.00
4 weeks
23.8 x 17.8 x 10cm
Bacchus Hatbox
18
500g
£75.83
£91.00
4 weeks
26.4 x 26.4 x 14.3cm
Cannelle Hatbox
18
627g
£87.50
£105.00
4 weeks
26.4 x 26.4 x 14.3cm
Yoko Hatbox
18
814g
£102.50
£123.00
4 weeks
33.5 x 25.5 x 15cm
Zagora Hatbox
18
947g
£120.83
£145.00
4 weeks
33.5 x 25.5 x 15cm
Maracuja Hatbox
19
1144g
£134.17
£161.00
4 weeks
25.6 x 25.6 x 25.6cm
HATBOXES & FABRIC BOXES
HATBOXES
Mont Blanc Hatbox
19
1218g
£159.17
£191.00
4 weeks
40.3 x 32.4 x 16cm
Faust Hatbox
19
1637g
£180.00
£216.00
4 weeks
40.3 x 32.4 x 16cm
Quito Hatbox
19
2017g
£248.33
£298.00
4 weeks
46 x 46 x 16.8cm
Oval
19
680g
£124.17
£149.00
4 weeks
Oval
19
880g
£157.50
£189.00
4 weeks
Round
19
880g
£140.00
£168.00
4 weeks
Round
19
1540g
£229.17
£275.00
4 weeks
Round
19
2750g
£307.50
£369.00
4 weeks
FABRIC BOXES
The general product pricing may be revised at any time by La Maison du Chocolat.
21
L I S T
Net weight
(g)
P R I C E
Page
number
DESCRIPTION
T HE
OF
G E N E RA L
T HE
T E R M S
2 0 1 4 - 2 0 1 5
I. Applicability of General terms and
conditions
1.1. These General Terms and Conditions apply to any and all purchases
and sales that are in any way described,
mentioned, promoted or listed in the La
Maison du Chocolat ,UK Limited (“LMDC
UK Ltd,” “We” or “Us”) catalogue for
the territory of the United Kingdom and
the Republic of Ireland. Any terms and
conditions not expressly included herein
are excluded. By placing an order, the
Customer accepts these General Terms
and Conditions. LMDC UK Ltd reserves
the right to modify the General Terms and
Conditions at any time and, as of the date
of modification, new transactions entered
into LMDC UK Ltd and its Customers
shall be governed by the modified Terms
and Conditions.
1.2. No additional condition sought to be
introduced by you shall be deemed applicable unless expressly so indicated in
writing by an authorized officer of LMDC
UK Ltd. In addition, the failure of LMDC
UK Ltd to exercise one or more of its
rights hereunder shall not be deemed a
waiver of those or any other rights.
II. Requests and confirmation
2.1. Orders shall be received:
By telephone:
Piccadilly Boutique: 020 72878500
Monday through Friday, 10.00AM to
6.00PM
By fax:
Piccadilly Boutique: 020 7287 3590
Monday through Friday, 10.00AM to
6.00PM
You can also shop online through our
web site at
www.lamaisonduchocolat.co.uk
2.2. Once your order has been placed,
cancellations or changes will not be accepted.
2.3. Each request for product is subject
to approval by LMDC UK Ltd. LMDC UK
Ltd reserves all rights to reject a request
for product due to insufficient stock, incomplete customer information, or for
any other lawful reason. We undertake
to inform you within two (2) working days
following your request if we have a problem filling your order.
III. Prices
3.1. Unless otherwise noted, all of our
pricing and other charges are stated in
Pounds Sterling (£) inclusive VAT and are
subject to change.
3.2. Shipping charges, which are payable
by our customers, are extra, and vary by
destination. These are available upon request from LMDC UK Ltd.
IV. Payment at time of order
4.1. Unless you have an account with
LMDC UK Ltd, all purchases are subject
to immediate payment using Maestro,
Visa, MasterCard, or American Express.
4.2. Please pay attention to details when
giving us your account information. Make
sure to give us your card number, the expiration date, security code, issue number as well as your name exactly as it appears on your card. You will be requested
to provide us with the address where the
card is registered.
For orders over £100.00 goods will only
be dispatched upon reception of a photocopy of both sides of the credit card
used for payment. The signature at the
AN D
C O N DITIO NS
C O R P O R AT E
CO LLE CTIO N
back of the card should match the signature on the order form. Please see our
Privacy Policy Statement (below) so that
you may understand how this information is treated.
4.3. Customers who hold an account
with LMDC UK Ltd should settle their
invoices upon reception.
4.4. We reserve the right to refuse to deliver any new orders received by a customer who would not have settled all his
outstanding invoices.
V. Availability of Products
The catalogue lists all of the products
that are generally available from LMDC
UK Ltd. From time to time products
may be out of stock or otherwise unavailable. Certain special gift items are
unique and hand crafted and, therefore,
available only in small quantities. Should
you be interested in those items, please
give us a call before ordering to confirm
that the product is available. LMDC UK
Ltd reserves the right in the event of the
unavailability of an item(s) to substitute
an item(s) of equal or greater value with
the consent of the customer. There is a
possibility that the presentation of the gift
items may be modified to insure proper
delivery and handling.
VI. Delivery of Products
6.1. Product Shipping
6.1.1. Our sealed parcels are specially
prepared by us for shipping. They are
tamper-resistant and designed to protect
the products being shipped.
6.1.2. The accuracy of the shipping information you provide is crucial in making
sure that the products you request can
be delivered properly. This ensures that
our customers can enjoy our products
for the full extent of their shelf life. LMDC
UK Ltd cannot be held responsible for returns caused by incomplete or erroneous
delivery instructions.
6.1.3. After acceptance of your order, we
will prepare and forward it to our shipper.
All efforts will be made to assure prompt
delivery of your order. Although we can
assure delivery to the specified location, it
is up to you to verify receipt with the delivery service. Failure to identify properly to
the shipper problems upon delivery may
result in your inability to pursue a claim.
Most of our shippers require a signature
upon delivery. Once the product is delivered, we cannot be responsible if it is
lost or damaged from the environmental
conditions in which it is left or that develop after its delivery.
6.1.4. Should the customer authorise release signature for delivery of a package,
LMDC cannot assume responsibility for
damage or loss of delivery.
6.1.5. The logistic centre for the preparation of the orders is at the following
address: La Maison du Chocolat - 46
Piccadilly - London - W1J 0DS. All orders
shipped to the United Kingdom and Rep
of Ireland will be prepared and shipped
from this centre. Taxes, custom and excise duties are payable by the customer
or the consignee upon delivery for exports to countries outside the EU. The list
of countries where we ship our products
is available upon request. For countries
that do not figure on the list La Maison du
Chocolat cannot be held responsible for
delivery times and the condition in which
the chocolates are delivered.
6.2. Shipping charges
6.2.1. Deliveries are made Tuesdays to
Friday (except Bank Holidays).
For your information shipping to most UK
locations can be made: Priority Overnight
Delivery: 24 hours - Arrival to destination
by 5:00 PM. Any order received after
12:00 PM (GMT) will be processed and
shipped on the next business day.
6.2.2. LMDC UK Ltd will not be responsible for delays caused by events
beyond its control, including strikes, natural disasters or terrorism. Shipping times
may be longer during busy holiday seasons (CHRISTMAS, VALENTINE’S DAY,
EASTER AND MOTHER’S DAY).
VII. Transfer of Ownership
The transfer of ownership does not take
effect until payment in full has been received by us. The transfer of risk of loss
or deterioration takes effect when the
product is delivered to, and received by,
the addressee or its agent.
VIII. Complaints
8.1. LMDC UK Ltd prides itself on its high
level of products and its service. If you
have a criticism or a complaint, please
contact us at once. We will try our utmost
to meet your expectations but need your
help in order to do so. Customers receiving a parcel from us should inspect it
upon receipt to make sure it is consistent
with the order and that there are no obvious flaws. Damage claims should be
clearly recorded, dated and signed on
the delivery invoice.
8.2. All claims must be made within 48
hours of product delivery. Claims received by LMDC after longer delays may
not be honoured. Claims should be sent
to our Customer Service Department, by
email or post offering proof of delivery of
the parcel. The address for claims is as
follows:
The Customer Service Manager
La Maison du Chocolat
46 Piccadilly - London - W1J 0DS
Email:
[email protected]
8.3. All claims must be motivated and
accompanied by a written explanation of
the problem, as well as the damages occasioned thereby. After an analysis of the
situation, LMDC at its own discretion will
determine the appropriate remedy, including a refund of payment or a reshipment
of product.
8.4. LMDC SHALL NOT BE LIABLE
FOR ANY SPECIAL, INDIRECT,
INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING,
WITHOUT LIMIT, LOSS OF PROFITS,
REVENUE OR OTHER BENEFITS
ARISING FROM OR RELATED TO A
BREACH OF THIS AGREEMENT, OR
FOR CLAIMS AGAINST YOU BY ANY
THIRD PARTY.
IX. Returns
9.1. The right to return any item purchased within 7 working days of receiving delivery of your order does not apply
to perishable goods such as chocolate.
Once the order has been placed, cancellations or changes will not be accepted.
However, they could be considered if the
order has not yet been prepared. On the
other hand once the goods have been
passed on to the carrier no cancellation
or changes will be accepted and any
sums of money paid by the customer
will not be refunded. This does not affect
your statutory rights.
9.2. Where LMDC accepts a return in
the case of an obvious flaw or the nonconformity of the products delivered
with an order, LMDC will allow the free
replacement of the product or the return
of the amount paid by the consumer. By
accepting such, the consumer and any
other party involved therewith (including
the purchaser, where the consumer has
received the LMDC product as a gift),
agrees to waive any additional claims it
may have, including for interest and other
payments.
X. Right of access and correction
10.1. Our Privacy Policy Statement.
Because of our concern with the protection of your private life and information
personal to you, LMDC treats with the
strictest confidentiality all personal information it receives about you. In connection with your purchases, we will request
from you only the information (including
name and street and email addresses)
necessary to fill and follow-up with your
order.
10.2. Your Rights
You also are encouraged to tell us how
we can keep you up-to-date with our
product line, especially seasonal specials.
We would be happy to communicate
with you, and to have you communicate
with us, by mail, email or telephone.
Our mailing address:
La Maison du Chocolat
46 Piccadilly - London - W1J 0DS
Our email address:
[email protected]
Telephone: 0207 287 8500
XI. Warranty
11.1. LMDC guarantees the quality and
freshness of its products for three weeks
from the time they leave our boutique in
London, so long as they are handled and
stored as recommended by the materials
that accompany each shipment.
11.2. Our products should be stored in
a cool and dry place with temperatures
of 16-18ºC.
11.3. EXCEPT AS SET FORTH IN THIS
SECTION, LMDC MAKES NO EXPRESS
OR IMPLIED REPRESENTATIONS OR
WARRANTIES WITH REGARD TO ITS
PRODUCTS, INCLUDING ANY WARRANTIES AS TO THE FITNESS OF ITS
PRODUCTS FOR A PARTICULAR PURPOSE. ANY SUCH ADDITIONAL WARRANTIES HEREBY ARE DISCLAIMED.
XII. Governing law
All of our transactions shall be governed
by the laws of the United Kingdom without regard to its choice of laws provisions.
XIII. No Resale
When you order products from us, if you
are a consumer, you agree that it is for
personal use (by you or other individual(s))
and that they will not be resold by you or
other individual(s) unless authorised to do
so by LMDC UK Ltd.
Note: the photos of our catalogue are not
contractual.
Thank you for shopping with us.
OUR
A D D RE S S E S
LOND ON
46 Piccadilly London,
W1J 0DS
Tel.: (+ 44) 207 287 8500
Harrods, Knightsbridge London,
SW1X 7XL
Tel.: (+ 44) 207 730 1234
NEW
H O N G
Selfridges, 400 Oxford Street London
W1A 1AB
Tel.: 0207 318 3341
N O S
A D R E S S E S
26
Y O R K
K O NG
1018 Madison Avenue 78 th Street
New York, NY 10075
Tel.: (+ 1) 212 744 7117
Pacific Place, Shop 246, Admiralty,
Hong Kong
Tel.: (+852) 2522 2010
PAR I S
TO K YO
225, rue du Faubourg Saint-Honoré
75008 Paris
Tel.: (+33) 1 42 27 39 44
3-10-8 Kita-Aoyama, Minato-ku,
Tokyo 107-0061
Tel.: (+ 81) 3 3499 2168
CA N N ES
O S A K A
87/89, rue d’Antibes (rue des Gabres)
06400 Cannes
Tel.: (+33) 4 93 94 44 70
Umeda Hankyu, 8-7, Kakuda-Cho,
Kita-Ku, Osaka 530-8350
Tel.: (+81) 6 6361 1381
CON TA C TS
For Corporate orders and events
Please contact our corporate sales department on:
020 7287 8500 - Option 3
E-mail: [email protected]
www.lamaisonduchocolat.co.uk
La Maison du Chocolat would like to thank Caroline Faccioli and Laurent Rouvrais for their photography
illustrating each of La Maison du Chocolat’s creations.
Graphic design : Créathéma
lamaisonduchocolat.co.uk