CEO of the decade - Rochester Business Journal
Transcription
CEO of the decade - Rochester Business Journal
Profile ‘Soccer Sam’ Salvatore Fantauzzo is rolling up the score with his pizza empire. Page 8 VOLUME 25, NUMBER 41 Special Report Time Out Despite difficult times, area ski resorts retain their appeal, unveil improvements. Page 17 Last call at RMSC for “Titanic: The Artifact Exhibition,” which closes Jan. 18. Page 16 WWW.RBJDAILY.COM CEO of the decade In a poll of RBJ readers, Wegmans Food Markets Inc.’s Danny Wegman was selected as the area’s top chief executive. JANUARY 1, 2010 Bergmann adds staff, to expand Company hires two dozen workers, eyes acquisitions to extend reach By MARY STONE F or his company’s conscientiousness, careful planning, research and ongoing innovation, Danny Wegman is considered the CEO of the decade by Rochester Business Journal readers. In a survey conducted last week, 23 percent of respondents recognized Wegman as the No. 1 leader. Anne Mulcahy of Xerox Corp. ranked second with 12 percent for pulling the document company back from the brink of bankruptcy, Continued on page 31 Continued on page 11 File photo by Kimberly McKinzie Vuzix “needs more dollars to grow,” said President and CEO Paul Travers, in foreground. It’s Here...The Lists 2010 Your single most comprehensive business resource Call 546-8303, ext. 154, to order your copy today! Continued on page 4 $1.75 Vuzix Corp., a manufacturer of video eyewear in Henrietta, raised $6.3 million through an initial public offering completed on Christmas Eve, with company stock scheduled to begin trading Tuesday on the Toronto Stock Exchange. The company offered 31,558,500 units at 20 cents each, with the transaction closing last Thursday. It will use the capital to grow its general operations, President and CEO Paul Travers said this week. “We’re there,” he said of the IPO. “It doesn’t happen every day of the week in Rochester for a company to do that.” The units consisted of one common 6 Continued on page 14 By THOMAS ADAMS share of Vuzix stock and a half-share of a purchase warrant. The company makes video eyewear and personal display devices for military, mobile video, entertainment, low-vision and augmented reality markets. “As the company is growing, it needs more dollars to grow and to keep up the pace,” Travers said. Vuzix will use nearly $1.2 million to repay lines of credit and notes payable, states a prospectus filed in October. That includes repayment of $165,500 to Travers as part of a revolving loan agreement, it states. The rest of the proceeds will be used for new product development and research expenses, capital expenditures, marketing and general administrative expenses, and possible acquisitions of businesses and technologies, the prospectus states. 74470 77330 There are 1,100 households and 3,200 people living in a slice of the city along North Clinton Avenue from Avenue A to Upper Falls Boulevard. The Ibero-American Development Corp. wants to know all of them. Through Project Hope—Healthy Outcomes through Participation, Education and Empowerment—IADC will address the health needs of a neighborhood in an area of the city with high poverty and crime rates. The initiative began in 2008 as IADC surveyed residents to find their top health concerns. Eugenio Marlin, IADC executive di- Video eyewear firm in Henrietta to begin trading on Jan. 5 WEEKLY By NATE DOUGHERTY IPO proceeds give Vuzix cash for growth 0 Agency continues mission to assist low-income groups 01> Photo courtesy of Wegmans By MARY STONE A ramped-up marketing campaign and revamped technology infrastructure in 2009 propelled double-digit local revenue growth— and brought roughly two dozen new jobs—at Bergmann Associates Inc. Despite the recession, an agLooking ahead gressive but cautious approach On the horizon is geographic helped increase local gross revexpansion, President and CEO enue from $30.5 million in 2008 Thomas Mitchell says. to approximately $34 million in 2009. The company made 20 to 25 new hires, with 15 people hired in December in anticipation of further growth in 2010. Companywide, Bergmann had roughly $50 million in 2009 revenue, up from $49 million in 2008. On the horizon, offi cials say, is geographic expansion, most likely through acquisitions. The design and architecture firm has 330 employees, including 220 based downtown. The rest are at offices in New York, Florida, Michigan and Pennsylvania. RBJDAILY This is a recap of news reported first on the Rochester Business Journal’s Web site. To receive the Daily Report e-mail, go to www.rbj.net/dailyreport.asp. Bruegger’s opens location in Brighton Bruegger’s Bagel Bakery opened its newest store this week in Brighton. The restaurant at 2951 Monroe Ave. is near the intersection of Clover Street and Monroe Avenue. It is one of 14 Breugger’s locations in the Rochester area. The 1,350-square-foot bakery and cafe features indoor seating for 24 and free WiFi, as well as catering and a drive-through service. “We’ve waited 15 years to bring Bruegger’s to the intersection of Brighton and Pittsford,” said Kenneth Greene, CEO of Flour City Bagels LLC, the largest franchisee of Bruegger’s Bagel Bakeries with 34 locations in New York. Bruegger’s Enterprises Inc., an affiliate of Sun Capital Partners Inc., has 292 locations in 25 states and the District of Columbia. Xerox, ACS set shareholder votes Xerox Corp. and Texas-based Affiliated Computer Services Inc. announced Monday that shareholders will vote Feb. 5 on Xerox’s agreement to purchase ACS. The companies said in a joint release that they had satisfied requirements of the federal Hart-Scott-Rodino Act and the Securities and Exchange Commission. Earlier this month, Xerox completed a $2 billion capital markets transaction, with the net proceeds for the ACS acquisition. In addition, Xerox confirmed that preclosing issues related to litigation have been resolved. On Sept. 28, Xerox announced plans to acquire ACS, a business process outsourcing firm, in a $6.4 billion cash and stock deal. DiNapoli faults Fairport school district Audit findings released Monday by state Comptroller Thomas DiNapoli show that while increasing the tax levy by 17 percent, the Fairport Central School District accumulated $16.6 million in excess funds over five years. The funds could have been used to benefit taxpayers by reducing the property tax levy or paying onetime expenses, DiNapoli said. The Fairport district said it disagrees with the tone of the report and the comptroller’s implication that the district’s budgeting practices are unrealistic. The audit of July 2003 to May 2009 found that the district consistently overestimated expenditures and underestimated revenue, resulting in operating surpluses from 2003-04 through 2007-08 that totaled $26.2 million. The balance in the district’s general fund doubled from roughly $18.7 million in June 2004 to more than $37.8 million as of June 2008. Q4: James Senall, RF gets $228 million contract Harris Corp.’s Rochester-based RF Communications division has received a $228 million order from the U.S. Marine Corps for high-frequency radio systems. The Falcon II AN/VRC-104 radio systems will be used in MRAP all-terrain vehicles, the company said. “The Department of Defense will use the AN/VRC-104 radio system to provide reliable, secure, beyond-line-ofsight terrestrial communications for this new class of armored vehicle,” said a statement from Steve Marschilok, president of Defense Department business at RF Communications. Zapata restates third-quarter results Zapata Corp. has restated its third-quarter financial report because of an $8.2 million accounting error, filings with the Securities and Exchange Commission show. The Brighton firm said the error was related to deferred tax assets associated with a change in ownership. In November, Zapata posted a net loss of $345,000, or 2 cents a share, compared with a net loss of $188,000, or a penny share, one year earlier. The holding company also disclosed plans regarding its merger with the Harbinger Group Inc. In July, the company announced that a billionaire hedge fund manager had been named chairman, president and CEO of Zapata after his New York City firm acquired 51 percent of the company for roughly $74 million. At that time, Avram Glazer, its former leader, had resigned from his post and board position, as had family members Edward, Darcie and Brian Glazer. FROM THE ONLINE ARCHIVE Ten years ago Technology and communications stocks wrapped up a banner year, obscuring the struggles of many bank, blue-chip and small-cap shares. The Dow Jones Industrial Average finished 1999 at 11,497, up 25.2 percent, while the Standard & Poor’s 500-stock index gained 19.5 percent to 1,469 and the technology-laden Nasdaq Composite posted the highest annual gain ever for a U.S. stock index, finishing the year at 4,069—up 85 percent. The big news among homegrown stocks was the stunning drop in Xerox’s share price; it plunged 46 percent in the fourth quarter and 62 percent for the year. Investors hammered the stock after profit and sales numbers fell far short of expectations. Eastman Kodak Co. shares declined 8 percent for the year. Global Crossing Ltd. gained 89 percent in the final quarter and 11 percent for the year. It was a stellar performer, one local stock analyst said, especially after completion of its merger with Frontier Corp. president, High Tech Rochester Inc. Q: In December you attended a pri- A: PAGE 2 JANUARY 1, 2010 ROCHESTER BUSINESS JOURNAL vate meeting with federal officials in Washington, D.C., to provide input on how the nation can spur more innovation and entrepreneurship. How did your participation come about? I received an invitation to the meeting that was sent jointly by the Brookings Institution, the Council on Competitiveness and the National Urban League. The Council on Competitiveness has been involved with Rochester for several years, and I’m sure it was this familiarity with us that led them to recommend our attendance in Washington. The three host organizations have been working with the White House Office of Urban Affairs, the Domestic Policy Council, the National Economic Council and multiple federal agencies since July, when President Obama called for an interagency review of federal poli- cies affecting “places”—including metropolitan and urban America. The three groups were charged with convening a small group of external stakeholders who have experience implementing regional strategies, particularly around innovation clusters and entrepreneurship, to provide input to the interagency working group. Q: What message and ideas did you share with the federal officials? A: My input included some general comments, along with some specific examples. Overall, I suggested that each federal agency work to make programs as flexible as possible, since regions across the country differ greatly, and oftentimes regions will pursue a non-optimal path for themselves because they are chasing specific “top-down” program requirements. Regions should be able to build their own strategic plans, and the federal agencies should find ways to support the grassroots, “bottoms-up” efforts. More specifically, I shared the Regional Technology Commercialization and Innovation Network model, which we’ve implemented here over the past three years with support from the Finger Lakes WIRED initiative. This program is a collaborative effort of multiple organizations and works by providing a structured process for taking new ideas through various business development stages, and quickly connecting them to the right resources at the right time. Over the three-year period, we’ve worked with over 300 opportunities, of which more than 50 went to full business plans, and Continued on page 21 THELOOP Dance on, Garth New York Times writer Roslyn Sulcas gave Rochester’s Garth Fagan major kudos in December. She listed his new “Mudan 175/39” among her six favorite dance-watching movements of the year. “Garth Fagan responds to the complexity of musical pieces ... with a subtle physical intelligence, layering and building his movement motifs over the work’s episodic structure. The clear spatial architecture of ‘Mudan,’ its sculptural beauty and energetic articulation of speed and elevation show Mr. Fagan at the height of his powers.” Garth Fagan Dance premiered “Mudan 175/39” at the grand opening of the new Nazareth College Arts Center in September. The company then entertained audiences at the Joyce Theatre in New York City in October. Fagan, the founder and artistic director of the dance company, says he was honored that “Mudan 175/39” was included on the prestigious New York Times list. In the cards The AdHub, which promotes the ad industry in the upstate region, set a record with its sixth annual holiday greeting card promotion, posting 228 cards as of Tuesday, and it could go higher. The site posted 224 cards in the 2008 edition. AdHub leader Walter Ketcham solicits digital samples of firms’ holiday cards— original seasonal greetings, photos or illustrations—and places them online at www.adhub.com. The contributions range from cartoons to traditional and heartwarming images. A growing number of firms use animated cards. Mason Selkowitz Marketing’s “Welcome to Santabook, Where Santa Goes Social” links to Santabook’s Facebook page, which includes pics of staffers’ Christmases past. Buffalo-area firm Gelia uses an animated card, “Breaking Down the Holidays by the Numbers.” It features the leg lamp made famous by the classic holiday movie “A Christmas Story.” It has infographics, such as a Naughty/Nice-O-Meter with Tiger Woods (naughty) on the bottom and country singer Taylor Swift (nice) at the top. Holiday Party Conversation Tracking shows how comments change as beverage consumption increases. Inappropriate comments begin with “Wow, you never look this nice at work,” then regress to “Is that tool really your husband?” and “I have a holiday bonus for you right here” as you click the drinks-served button. Dave E. Rohr copywriting/creative concepts generates a bunch of chuckles with his “More Unlikely Holiday Hits” card including “I’ll be home for Jihad: Former Guantanamo prisoners entertain their countrymen in an Al Jazeera network broadcast from New York City.” Partners + Napier’s card encourages viewers to add holiday wishes. The firm donates a buck to the Make-A-Wish Foundation for each wish. The wishes posted range from hopes for an economic rebound to “animals could talk” and “kids could vote.” Send tips, rumors, inside information or strange tales for the Loop to Managing Editor Mike Dickinson at [email protected]. JANUARY 1, 2010 ROCHESTER BUSINESS JOURNAL / RBJDAILY.COM PAGE 3 Drop predicted in Constellation’s earnings By ANDREA DECKERT Analysts expect Constellation Brands Inc. to report a drop in profit and sales for the third quarter of fiscal 2010. The Victor-based firm is scheduled to release its earnings Thursday for the quarter that ended Nov. 30. Analysts polled by Thomson Reuters expect Constellation to report earnings per share of 52 cents, down 14 percent. For the third quarter of fiscal 2009, Constellation earned $83.5 million, or 38 cents a share. Excluding onetime charges, Constellation earned $132 million, or 60 cents a share, in last year’s quarter. Analysts expect the company to report sales of $905 million, down 12 percent. Shares of Constellation Brands (NYSE: STZ) were trading this week at $15.99, on the high end of a 52-week range of $10.72 to $17.56. For the year, company leaders expect to earn $1.60 to $1.70 a share, compared with a profit of $1.60 a share on sales of $3.7 billion in fiscal 2009. Analysts expect the firm to report annual earnings per share of $1.65 on sales of $3.3 billion. The company’s fiscal year ends in February. Robert Sands, Constellation Brands president and CEO, has said the firm continues to focus on “premiumization” of its Kodak agrees to ink deal on patent claims Continued on page 4 Philip Gorham, an analyst with Morningstar Inc., wrote in a recent research note that he expects fiscal 2010 to be another challenging year for Constellation Brands, with consumers continuing to be thrifty for several more quarters. He does expect a rebound in demand in fiscal 2011. “Wine drinkers, facing a choice of thousands of brands, have demonstrated very little brand loyalty,” Gorham wrote. “With such a fickle end consumer, we think it will be difficult for Constellation Brands to hold pricing power and generate excess returns on invested capital on a consistent basis in the long run.” Constellation ranked 13th, with 634 local employees, on the most recent Rochester Business Journal list of manufacturers. [email protected] / 585-546-8303 Announcing the Eighth Annual Achievement Health Care By MIKE DICKINSON Eastman Kodak Co. has agreed to negotiate a settlement agreement and a technology cross license with Samsung Electronics Co. Ltd. Samsung agreed to make a non-refundable payment to Kodak that will be credited toward its future royalty obligations, officials with the local company said. The amount of that payment was not disclosed. The two companies are negotiating the terms of a settlement of Kodak’s patent infringement claims against Samsung that were fi led in November 2008 with the U.S. International Trade Commission. The companies jointly will pursue the dismissal of Kodak’s claims once a definitive settlement agreement and a cross license have been executed, Kodak said. All the actions, except the non-refundable payment by Samsung, are subject to issuance of a termination order by the ITC. An administrative law judge of the ITC issued an initial determination that the Kodak digital camera patents in the case were valid and Samsung had infringed on them. Kodak has been seeking a limited exclusion order preventing Samsung from importing infringing devices, including some mobile telephones and wireless devices featuring digital cameras. “We are pleased to continue negotiations in the wake of the ITC determination, and we look forward to reaching a mutually beneficial arrangement that advances the interests of Kodak and Samsung while validating the strength of Kodak’s intellectual property portfolio,” said Laura Quatela, Kodak’s chief intellectual property officer, in a statement. Kodak leaders are counting on a big quarter from the IP segment to boost profits and cash generation. The company said in October that it continues to believe it can achieve $250 million to $350 million in IP income for 2009. Analysts believe that target included agreements that would settle patent infringement disputes with Samsung and LG Electronics Inc. and affiliated companies. Kodak said Dec. 4 that it had entered into a technology cross-license agreement with LG Electronics, which will allow each company broad access to the other’s patent portfolio. The license agree- brands, organic growth and cost reductions. Premiumization emphasizes wine brands in the range of $5 to $15 a bottle. In keeping with that goal, Constellation announced in November that it had entered into an agreement to sell its Gaymer Cider Co. business to C&C Group PLC of Dublin, Ireland, for some $70 million. The transaction is expected to close by mid-January and is subject to closing adjustments. As part of the transaction, C&C Group will receive all Gaymer cider brands, including Blackthorn Cider, Gaymers Original and Pear Cider, Addlestones and Olde English Cider, along with a production facility and associated warehouses and distribution facilities. Constellation expects to use proceeds from the sale to reduce its borrowings. Awards 2010 Nominate Today! o recognize excellence, promote innovation and honor the efforts of organizations and individuals who are making a significant impact on the quality of health care in our area, the Rochester Business Journal created the Health Care Achievement Awards. Honorees, selected in five categories, will be profiled in a special supplement published in the spring and recognized at a luncheon awards ceremony. T About the nomination form: • Only applications submitted to the Rochester Business Journal on this form will be considered. Please fill out the form completely. • Supporting documentation should be submitted with this form. Appropriate materials should include a clear, concise description of the actions or programs initiated by the nominee, including measurable results, testimonials, resumes and biographies. Nomination categories: Physician Nurse Management Volunteer Health Care Innovation For nomination forms and category descriptions, go to www.rbjdaily.com. Nomination deadline date: January 15, 2010 Sponsored by: LLP Proceeds from Gaymer sale expected to reduce company’s borrowings PAGE 4 ROCHESTER BUSINESS JOURNAL / RBJDAILY.COM JANUARY 1, 2010 Move to Ontario County to benefit company Advanced Interconnect Manufacturing acquired and moved from Monroe County in same year By ANDREA DECKERT A manufacturing company that had been based in Monroe County has set up shop in Ontario County. The move of Advanced Interconnect Manufacturing Inc. occurred in the same year it was acquired by an Ohio firm that plans to transform it into an employeeowned company. AIM, which had been on Carlson Road in Rochester, moved in December to a 55,000-square-foot facility in Victor. The firm employs 100 workers. The Victor facility previously housed Printer Components Inc., which is owned by Floturn Inc., a $50-million-a-year manufacturing company based in Cincinnati. Floturn bought AIM in 2009 from a VUZIX Continued from page 1 The company chose the TSX Venture Exchange as a trading site for its stock because it is more receptive than U.S. sites, Travers said. Its ticker symbol bol is VZX. “We’re just not quite at that hat point where the Nasdaq acccepts you with open arms,” ,” he said of the IPO. “You reeally need to have revenues es to the tune of $100 million on annually. We’re close, but ut we’re not quite there yet. t. And we need an access to o capital sooner.” Vuzix employed 52 full-time workers as of Octo-ber, the prospectus states.. Travers said this week thatt the company now employss more than 60. The TSX was preferable to U.S. alternative public offerings such as a reverse merger with a simultaneous private investment of public equity or a merger into an over-the-counter bulletin board shell because of potential baggage from another company, Travers said. “The beautiful thing about the Toronto Stock Exchange is they have a venture portion fectl for comcom that’s designed almost perfectly panies like Vuzix,” he said. “Vuzix is not an R&D company. We’re an operating company, with real sales and customers and the like. The Toronto stock venture exchange really embraces a company like ours.” The Toronto Stock Exchange, a subsidiary of the TSX Group Inc., is Canada’s largest stock exchange, the third-largest in North America and sixth-largest in the world, its Web site says. U.S. residents can trade on the TSX through Canadian brokers, the Web site says. “We filed the IPO on the Toronto Stock Exchange, but we’ve also done all the paperwork with the Securities and Exchange Commission,” Travers said. “Americans can buy and sell and trade our stock, no problem.” It will start trading Jan. 5. The TSX lists 1,300 companies that are used in the manufacture of laser printer toner cartridges. That company was acquired by Floturn in 1998, but Kosmider remained at the helm and was named president of AIM when Floturn acquired it. Kosmider said AIM was attractive to Floturn because it is a well-run, profi table company. AIM is a contract manufacturer of wire harnesses, ribbon cables, round cables, box builds and electro-mechanical assemblies supporting original equipment manufacturers. The firm does assembly, engineering, reverse engineering, kitting and prototyping. AIM serves makers of motor vehicles, and construction, medical, office and test equipment as well as industrial automation products. Upstate New York firms, including Carestream Health Inc., Ortho Clinical Diagnostics Inc. and Alstom Signaling Inc., are the majority of its customers. The firm was expecting sales of roughly $13 million for 2009, up 5 percent over 2008. Kosmider predicts continued growth in 2010 and plans to pursue more defenserelated work. AIM has registered under U.S. regulations for international traffic in armaments and is working with the local procurement technical assistance center to broaden its marketing contacts. In addition to the change of address, AIM will become an employee-owned company in 2010, officials said. Floturn is 100 percent owned by its employees and those of its subsidiaries; it has been employee-owned since 1988. Michael Manikowski, director of the Ontario County Office of Economic Development, said AIM is a welcome addition to the county’s advanced manufacturing sector. Manikowski said he has worked with Floturn companies for more than a decade. “Their contribution to Ontario County’s economic base through their advanced manufacturing is significant,” he said. traded electronically, similar to the Nasdaq, the Web site says. “I actually think there are lots of companies now that are going public on foreign exchanges,” Travers said. “It’s not a rare thing these days at all. reason for closing the IPO on the day before Christmas, Travers said. “It’s been a long process,” he said. “We put it on hold until probably early this summer. Then we dusted off the stuff and finished getting through the process. “It’s It s a very long, drawn-out affair, taking “The Toronto exchange e change happens to be nice for Vuzix. We have a lot of Canadian shareholders already. It met us with open arms. We understood it well. It was an easy fit.” Vuzix representatives began the IPO process some 16 months ago, just before the markets collapsed under the weight of the financial crisis. There was no symbolic V Vuzix i public p blic in Toronto and following all the SEC requirements at the same time. We got through both of those hoops. It’s challenging, pleasing the SEC and the Ontario Stock Commission. It probably took a little bit longer than normal. But it happened to be that it all got done in mid-December.” Travers declined to comment on whether his company will eventually trade on U.S. markets. Founded in 1999 as Interactive Imaging Systems Inc., the company changed its name to Icuiti Corp. in 2005 and to Vuzix in September 2007 2007. Travers decline declined to provide specific financial details but said military products account for 70 percent of Vuzix revenue, with entertainment and mobbile video garnering 30 ppercent. A device launched in JJanuary 2008 to assist cconsumers with vision pproblems such as macula lar degeneration and diab abetic retinopathy and a re recently launched augm mented reality product ha have yet to affect revenu nue, he said. “We have high-resolutio tion, very large screens th that we can put into little teeny boxes,” Travers sai said. “The easiest place to mo mount those boxes is in fro front of your eyes because tha that’s where you’re looking ing. They have a tendency to take t the form of things tha that look like glasses.” Vuzix will be among V 2,500 2,50 companies appearing Jan. Jan 7-10 at the 2010 International Consumer Electronics Show in Las Vegas. Event organizers call it the world’s largest consumer technology trade show. “Vuzix will be unveiling several cool new products at that show, primarily on the consumer electronics side of it,” Travers said. KODAK ask the ITC to terminate investigations initiated in 2009 because of complaints filed by both companies in late 2008. Kodak said the same day that it would sell substantially all the assets associated with organic light-emitting diodes to a group of LG Corp. companies. Financial details of the OLED deal were not disclosed. Kodak is slated to report its fourth quarter and year-end results in late January. Analysts are expecting sales to fall 3 percent in the quarter to $2.36 billion, down from group of local investors. The purchase price was not disclosed. Floturn also owns Magnus Precision Manufacturing Inc. in Phelps. Some operations of Printer Components have been moved to Floturn’s facility in China, which serves Asian markets, said Ronald Kosmider, president of Printer Components and AIM. The remainder of Printer Components’ operations and its roughly 17 staffers have been moved to a leased facility in Fairport, freeing up the Victor building for AIM. The facility in Victor has a better layout for the company’s processes, Kosmider said. Roughly $125,000 was spent to upgrade it, he said, and there is ample room for expansion at the site. Kosmider founded Printer Components in 1987. It produces imaging components Continued from page 3 ment, which provides significant benefits to both companies, is royalty-bearing to Kodak. Additional financial details were not disclosed. As part of that agreement, the companies agreed to conclude their ongoing patent litigation, which involved a subset of their imaging technologies, Kodak said. Pursuant to a settlement agreement, Kodak and LG will [email protected] / 585-546-8303 [email protected] / 585-546-8303 $2.43 billion a year ago, Thomson Reuters reports. Analysts also expect the company to post a profit of 18 cents a share, compared with a loss of 8 cents a share a year ago. The fourth quarter is Kodak’s most important period of the year. Analysts expect Kodak’s 2009 sales to drop 22 percent to $7.38 billion, from $9.42 billion in 2008. They forecast a loss of $1.48 a share for the year, compared with a loss of 38 cents a share in 2008. [email protected] / 585-546-8303 JANUARY 1, 2010 ROCHESTER BUSINESS JOURNAL / RBJDAILY.COM PAGE 5 Rochester’s best business database, only $199 With “The Lists” 2010 on CD-ROM, you get a comprehensive data file of more than 2,300 local organizations and business leaders. • mail-merge ready run labels, envelopes or customized letters in minutes • importable fields translate easily in Act, Goldmine, Access and other database programs • compatible data files can be used with database and contact management products • unlimited usage because you own it More than just names, addresses and phone numbers, this database includes employment numbers*, Web sites, sales figures*, year founded and multiple contacts per listing. *if available ❍ “The Lists” 2010 on CD ($199.00) Name: 1. Method of Payment ❑ Check No. Title: ❑ ❑ ❑ Exp. Date Signature Company: 2. Subtotal $ 3. Shipping ($4 each) $ 4. NY State Sales Tax (8%) $ 5. Total $ Address: City/State/ZIP: Phone: E-mail: Fax your order: (585) 546-3398 or mail to: Rochester Business Journal 45 East Ave., Suite 500 Rochester, NY 14604 or e-mail to: [email protected] For more information call (585) 546-8303, ext. 154 CD screen printing provided by Spinergy. Call 585-385-2060 or visit www.spinergymedia.com for all your CD/DVD media, print and packaging needs. PAGE 6 ROCHESTER BUSINESS JOURNAL / RBJDAILY.COM JANUARY 1, 2010 Comparing past, future decades in business The past 10 years saw enormous change; so will the next decade (AP)—A look at the decade that was and the decade to come, by industry: Banking THE PAST DECADE: The nation’s big banks swaggered into the decade as owners of the world. They leave it humbled and, in some cases, wards of the state. After receiving billions in federal bailout money in 2008, the banking industry has partly recovered from the worst economic downturn since the Great Depression. Some banks, including Goldman Sachs Group, Morgan Stanley and JPMorgan Chase & Co., have repaid their bailout funds and are making big money again trading stocks, bonds and other risky securities. Other large institutions remain hobbled. American International Group Inc. gave the government an 80 percent ownership stake in return for a $182.5 billion taxpayer rescue intended to keep the giant insurer from collapsing during the worst of the crisis. It’s a stark contrast from how the banking industry began the decade. In 1999, the Depression-era law that separated commercial and investment banks was repealed, ushering in a period of unprecedented banking profits and record-high executive bonuses. THE NEXT DECADE: The question now is whether banks will return to their high-flying ways after they fully regain their health. The administration of President Barack Obama wants sweeping fi nancial reforms to curb excessive risktaking. But the banking industry is fighting to scale back the overhaul out of fear that it will cut into profits. A major flash point is the effort to regulate over-the-counter derivatives, the complex, often highly leveraged instruments that were blamed for accelerating the 2008 meltdown. The government wants legislation requiring derivative trades to go Home prices soared 88 percent between the first quarter of 2000 and the peak in the first quarter of 2006. Then they crashed. through a clearinghouse. Today, they’re traded directly between buyers and sellers, an arrangement that earns billions each year for banks. Real Estate THE PAST DECADE: The real estate boom and bust were the biggest since the Great Depression. With interest rates nearly at historic lows, home sales this decade skyrocketed, propelling homeownership rates and new construction to all-time highs. Lending standards sank through the floor. People bought homes with little or no down payment, in many cases without proof of income or assets. Homeowners refinanced and raided their equity. Home prices soared 88 percent between the first quarter of 2000 and their peak in the first quarter of 2006. Then came the crash. Homes languished unsold, and millions of Americans went into foreclosure. Housing construction tumbled to the lowest level in 50 years. Home values plunged, Corporate Memberships Available eviscerating $4 trillion in home equity. By mid-2009, home prices were down 30 percent—even further in parts of California, Nevada, Florida and other markets where prices had soared highest. THE NEXT DECADE: It could be five or 10 years before homes in the markets hit hardest regain the value they had at the height of the housing boom. What else will shape the housing market in the next decade? One of the biggest questions is how the government will extricate itself from control of Fannie Mae and Freddie Mac. The two companies, which were on the brink of failure in the fall of 2008 and were seized by the government, own or guarantee about half of all home mortgages. Another wild card is the Federal Housing Administration, which now insures one in four new loans. Rising foreclosures have eroded the agency’s financial cushion. Will it need a taxpayer bailout? Retail THE PAST DECADE: For stores and consumers, a long feast was punctuated by a stark famine. For most of the decade, retail growth was spurred by consumers who had easy credit from home equity or plastic. The free spending encouraged retailers to create new brands catering to every shopper’s whim. Online shopping exploded, from $24 billion in 2000 to what’s expected to be $157 billion for 2009. Department stores were big losers. That business has consolidated further, leaving more power in the hands of a few players such as Macy’s and J.C. Penney. THE NEXT DECADE: Consumers’ pronounced reduction in spending, triggered by the housing meltdown and ensuing recession and credit squeeze, is remaking the reeling retail industry. The lines between pharmacy, clothing, food and toy retailers, which have already started to blur, will get even fuzzier. Toys R Us and others are expanding into detergent and other necessities to keep shoppers in stores longer. Stores will get smaller as merchants rely increasingly on Web business and get choosier about what they carry on their shelves. Health THE PAST DECADE: Health care spending as a percentage of gross domestic product rose from 13.8 percent in 2000 to a projected 17.6 percent in 2009. That adds up to $2.5 trillion and includes everything from insurance payments to out-of-pocket costs for consumers. Medicare beneficiaries finally got prescription drug coverage in the middle of the decade, bringing more revenue to drug companies and insurers. THE DECADE AHEAD: Health spending’s share of GDP is projected to rise to 20.3 percent, or $4.35 trillion, by 2018. The health care overhaul legislation advancing in Congress is expected to add both customers and financial pressure for insurers. The goal is to cover the uninsured and rein in ballooning costs. But analysts say proposed taxes on insurers, weak penalties for people who don’t buy policies and a mandate that insurers cover Pilates Plus pilates • yoga • gyrotonic® • activcore • spa • boutique • café FULL SERVICE FITNESS CENTER Cardiovascular Equipment Free-weight Equipment • Selectorized Equipment Memberships Available For Singles • Families • Students • Seniors and more Continued on page 15 3300 Monrore Ave Suite 215 Rochester, NY 14618 585-586-3410 • www.pilatesplus.net ROCHESTER BUSINESS JOURNAL / THELIST JANUARY 1, 2010 PAGE 7 /@3<2866>73=B/7=/;80;/+=/; $8-2/<=/;7- 142D<<1C2 &<052@A2?#, DDD700?<052@A2?<?4 3.=8@7=25/=3-5>, 6459.;1?6C2 &<052@A2?#, DDD:61A<D;09B/@0<: #/703/5.3=7/<<+7.$+-:>/=5>, *%.;<?.:.(?.69 &<052@A2?#, DDD=2;3629136A;2@@0<: ;87>==/;05B/+5=25>, 'A.A2&<BA2 )60A<?#, DDD6?<;/39F0<: (8;5.B6 *".6;'A *2/@A2?#, DDDD<?914F:D2/@A2?0<: (8;5.B6$8-2/<=/; .@AC2 &<052@A2?#, DDDD<?914F:?<052@A2?0<: &2/8@7=8@73=7/<<5>, 52@A;BA'A &<052@A2?#, DDD1<D;A<D;36A;2@@09B/0<: 5/AB6+7./;8,3-</7=/; B9C2?&<.1 &<052@A2?#, DDD392E36A;2@@?<052@A2?0<: + + &;/+.6355< %=+3;536,/;< + &;+-4 %+>7+%=/+6$886 + #885 #/;<87+5&;+37/;< 7.88;8>;=< + 8=&>,(23;59885 + ;//(/312=< + + + + + + + + + + + + + # + + + + + + + + + + + + ..3=387+5:>396/7= "00/;/. #;81;+6<+7.5+<</<"00/;/. # + + + + + + + + + + + + + + + + + + + + + # + + + + + + + + + + + + + + + + + + + 6;2@6@<;02=A ?22"<A6<;@=?2@@< 682?0(?.6;2? ?.C6A<;<1F(?.0 (205;<F: '<06.92C2;A@6;09B16;4D6;2A.@A6;4 @6;492@:6E2?@<96C2<69A.@A6;4@.;1 3.:69F?<[email protected];645A3B99@=. @2?C60236A;2@@09.@@2@ 646A.90./92A292C6@6<; .;1?.16<AD< [email protected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(+B7/-8>7=3/< + + + + + # "605.29<;<C.; # # .822332? '.;1F.B4'0<AA.B4 $/</+;-2/.,B>53+3-437<87+7.<25/B887 C$8-2/<=/;><37/<<8>;7+5 ##<A.C.69./92 3F<BD<B919682F<B?0<:=.;FA</20<;@612?213<?;2EAF2.?@96@A<?63A52?2.?2.;F0<??20A6<;@<? .116A6<;@=92.@2D?6A2A<&2@2.?05&<052@A2?B@6;2@@<B?;.9.@AC2'B6A2&<052@A2? #, 3.E<?2:.69?2@2.?05?/7;2A # PROFILE PAGE 8 JANUARY 1, 2010 ROCHESTER BUSINESS JOURNAL ‘Soccer Sam’ scores with his pizza empire Former pro wrestler Salvatore Fantauzzo eyes $20 million in ’09 sales By THOMAS ADAMS s Salvatore Fantauzzo left work at his uncle’s meat market on East Main Street in 1978, he saw a “for rent” sign on a vacant shoe store across the street. Fantauzzo had been after his uncle for years to sell pizza at the meat market, but his uncle said it would be too time-consuming. “He told me I was crazy,” Fantauzzo says. Fantauzzo saw the vacant building as an opportunity. A senior at Eastridge High School in Irondequoit, he skipped school the next day and met the building’s landlady. The rent was $200 monthly. Fantauzzo jumped at the chance. “I had no idea what I was doing,” Fantauzzo says, sitting in one of 19 Salvatore’s Old Fashioned Pizzeria locations. “I told her I was going to put a pizzeria in. I thought I knew everything because I interviewed these pizza guys and knew where to get the pots and where to get the equipment. Obviously, there’s a lot more to it, but I didn’t know better.” Fantauzzo waited two weeks to tell his parents about the venture. “They said, ‘You gotta go to college. What are you doing? You’re a young kid. You’re 17 years old.’” Fantauzzo, now 49, opened that first pizzeria in 1978, and today Fantauzzo Family Brands Inc. oversees 19 locations, with another to open Jan. 12 in the former Donuts Delite building on Culver Road. The 19th location, on West Main Street in Honeoye Falls, opened last month. “Every new store we build, like the one in Honeoye Falls, is instantly successful because we’ve branded it for 31 years,” Fantauzzo says. “It’s not like we’re a new guy. Our product is really good. It’s consistent. Everything is done through a commissary, so it’s the same at all the stores. “Our looks aren’t as consistent as some of the chains, but that’s intentional. I don’t want to look like a chain. I want to look like a local, family-grown pizzeria, because that’s who we are.” The holding company was expecting $20 million in sales for 2009. Each store employs as many as 30 people, many of whom are part-time. “The biggest issue we have, like most small companies today, is the help,” Fantauzzo says. “People aren’t going to college to get into the pizza business. Sometimes we get lucky and people start off as 16- or 17-year-old kids and fall in love with the business and stick with you, but it’s not a glamorous field. “The problem as high-end management is getting the right people. And the full menu is a lot harder than running just a pizzeria. It’s like running a restaurant but on steroids. You have to get people’s orders out and delivered in 30 minutes, and it’s not just pizza. It’s everything.” Photo by Kimberly McKinzie A Family business The 19 locations are owned by five families, three of which are related to Fantauzzo. His youngest son, Silvio, owns three. His oldest son, Salvatore II, owns one. A cousin and her husband own three. “I tried everything to convince them not to be in it,” Fantauzzo says of his children. “I wanted them to go to college, the whole doctor-lawyer thing, like most parents. But they all loved the pizza business. They all started hanging around it when they were 10 or 11 years old. “They see the stress part of it, but they also see there’s nothing like it. That adrenaline rush on a Friday and Saturday night, you don’t get that in an office environment.” Fantauzzo’s best friend, company president and chief operating officer John Coraggioso, owns six stores. “He knows what he wants and goes after it,” Coraggioso says of Fantauzzo. “There’s no in between. The secret is in knowing the vision you want and where you want to go, and not letting anyone get in your way by saying it can’t be done.” Fantauzzo would like to see all his owner-operators involved in as many as six locations. “For years, guys were stuck in (thinking) they had to be at their store 60 hours a week,” he says. “Now they realize that if you hire the right managers and train them right, you could open two or three or four stores and over- see them. Our goal now is to see one person oversee up to six stores. That’s how I see us growing.” Fantauzzo, company CEO as well as founder, gets a portion of the revenue from all 19 stores. “Honestly, probably two years ago was when I realized we were onto something big,” he says. “Before that, there were a lot of years of struggle.” Fantauzzo had eight stores just five years ago. “We’re a small company,” he says. “We don’t have any investors. We don’t have any banks behind us. We’re just doing it old-school-style. You make a little money and open a second store. You make a little money and open a third store. “Recently, with the opening of the newer stores, I realized the stores could be instantly successful. But I didn’t have that confidence five years ago.” Fantauzzo augmented Salvatore’s in its early days with a wholesale commissary that generated $3 million in annual sales to most of Monroe County’s school districts and to Salvatore’s. He eventually sold the commissary to Palmer Food Services in Henrietta. “It got to a point where I had to either get a monster warehouse or monster trucks, or sell it because we were growing,” Fantauzzo says. “We had so many stores, and because of the full menu, we do five times the sales of an average pizzeria.” Fantauzzo has set a lofty goal of 32 locations by the end of 2010, one for each of the company’s 32 years in operation. “I think we can do it,” he insists. “I think we can easily open 12 or 13 stores in a year. If not, maybe it’ll take us till the 35th year to catch up.” Donuts Delite The Donuts Delite location has intrigued Fantauzzo for three years, he says. He negotiated with the building’s real estate agent for months before buying it for $300,000. The company is spending $600,000 to restore it after other deals that would have led to demolition fell through. Continued on next page JANUARY 1, 2010 Continued from previous page “The reason the other deals fell through was because the neighbors didn’t want the building to be knocked down,” Fantauzzo says. “It wasn’t an official landmark, but it kind of is. It should be. “We went to the city and said we want to keep it intact. We want to keep it as a Donuts Delite building with a Salvatore’s inside it. But it will always be the Donuts Delite building.” Fantauzzo will use the Donuts Delite name and recipe, with doughnuts and coffee to be served from 6 a.m. to 11 a.m. and Salvatore’s food from 11 a.m. to midnight. Salvatore’s is located in Monroe, Ontario and Wayne counties. “We may go to Buffalo soon, but there’s a lot more room in Rochester,” Fantauzzo says. The 21st location will be in Walworth, Wayne County, he says. The company also is close to an agreement on a store in Macedon and has made offers on sites in Gates and Spencerport. Fantauzzo’s interest in pizza came at an early age. “I remember going to pizza shops as a little kid with my dad and just watching everything, really taking it all in,” he says. His passion resulted in the rental of that former shoe store. Fantauzzo, whose nickname is Sam, bought used pizza-making equipment. Friends in the pizza business recommended a lawyer who helped him register a name for the pizzeria. “Sam’s was taken,” Fantauzzo recalls. “Sammy’s was taken. The lawyer said, ‘Why don’t you go with Salvatore’s? That’s your real name.’ I said ‘I don’t even know how to spell that. I never use it.’ “But I ended up going with Salvatore’s. I remember calling my mom from City Hall when I was registering the name to double-check on the spelling.” Relatives and friends helped Fantauzzo remodel the building. He opened for business on July 5, 1978, after graduating from high school. “I went through many years of struggling,” Fantauzzo says. “Whenever I speak at schools, I tell kids how important that college education is, because it took me forever to learn what I learned over the years.” Days after opening, Fantauzzo came across a magazine with information on a pizza convention in Florida. He decided to go. “In the 1970s and 1980s, pizzerias did pizza and subs,” he says. “Nobody had wings. Nobody had fried foods. Well, at this convention, they had every wing distributor in the country, every fryer maker, every mozzarella stick company, and no- Salvatore Fantauzzo ROCHESTER BUSINESS JOURNAL / RBJDAILY.COM PAGE 9 body was doing any of that kind of stuff. “I made all these great contacts—the owners of these companies are still lifelong friends—and I brought in all these products: chicken f ingers, mozzarella sticks, jalapeno poppers. It was unheard of in this market.” In 1983, Salvatore’s expanded to a full pizza, hot submarine sandwiches, and eggplant and chicken Parmesan dinners. Salvatore’s chief competitor, Fantauzzo says, is Wegmans Food Markets Inc. “They are our idol,” he says. “They can service you with all kinds of food products, and it’s convenient. The national (pizza) chains don’t have a full menu. Most of them don’t even have wings. “We’re not competing with “I don’t want to look like a chain. just pizza chains. We’re comI want to look like a local, family-grown peting with the sub chains, the taco chains, the burger chains; pizzeria, because that’s who we are.” it all takes a piece of your acmenu with delivery. tion. We’re fighting hard to stay in.” “That was a way I could compete with the Salvatore’s is up to the challenge, Fanguys who had been around for a long time tauzzo says. and had more to offer. And there were ru“Most of our stores struggle to handle the mors that these national chains were going business they’re doing,” he says. “The ownto come to town, and I was nervous,” he says. ers have to decide whether to open a second “They weren’t in town in the early 1980s.” store near there, like we did in Fairport when Salvatore’s, Fantauzzo says, was the first we opened a store in Penfi eld, two miles in the area to offer chicken wings with away. That’s a good problem to have.” Soccer Sam Fantauzzo was born and raised in the Rochester area. His family moved from the city to Irondequoit when he was 12. “I’ve been a passionate soccer fan and a pizza lover for as long as I can remember,” he says. Fantauzzo is perhaps better known for his involvement in soccer than for his pizza. He also spent time as a professional wrestler—his stage name was Dr. Love— until his wife, Linda, became pregnant with the couple’s first child in 1983. Fantauzzo took charge of the Irondequoit Fall Soccer League for adults in the early 1980s, and that led to the nickname Soccer Sam. Cable television came to the town in the late 1980s, and Fantauzzo approached the local station about promoting the soccer league. “They said they were looking for proContinued on page 11 Buy any BlackBerry®, get one free. And get a Small Business Specialist, too. On the network with 5X more 3G coverage than AT&T. Now you can get more done on the go for less. Come in today, buy any do-it-all BlackBerry smartphone and get another one free. It’s that simple. And to make things even easier, our Small Business Specialist will help get you up and running in no time. Plus, BlackBerry runs better on America’s Largest and Most Reliable 3G Network. Free phone must be of equal or lesser value. All smartphones require new 2-yr. activation on a voice plan with email feature. BlackBerry Pearl™ Flip Flip design with NEW! 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In addition, several panel programs will offer expertise, best practices and case studies. Proceeds from the luncheon will benefit Seneca Park Zoo Society conservation projects. Winners will be featured in an issue of the Rochester Business Journal and at a permanent location at the zoo. Nominated companies must demonstrate a significant commitment to environmental or conservation issues and be currently dedicating resources to a project, process or program that ultimately will have a positive impact on the environment. The actions of the nominees should meet the criteria for one or more categories listed below: Alternative Energy Use ■ Environmental Innovation ■ Green Building ■ Long-term Commitment to Conservation ■ Pollution Prevention ■ Recycling/Reuse ■ Resource Reduction ■ For specific award criteria and to find the nomination form, visit www.go.rbj.net/events. Nomination deadline: February 26, 2010. Supporting documentation—narratives, testimonials, business plans, renderings, resumes— may be submitted along with, but not in place of, the official application. Please e-mail the completed nomination form and supporting materials to [email protected] or deliver your application to Kerry McGlone, Events Coordinator, Rochester Business Journal, 45 East Ave., Suite 500, Rochester, N.Y. 14604. JANUARY 1, 2010 BERGMANN Continued from page 1 Acquisitions may occur in New England, President and CEO Thomas Mitchell said. “We’re looking at a couple of firms there. We are looking in the Southeast, and we also are looking in the Midwest,” he said. Michigan, despite the failing auto industry, is a strong market for Bergmann. In 2009, the firm added architecture to its business there, seeking to expand on university work that it has been cultivating. Higher education has become one of Bergmann’s most important market segments, and the amount of work for public and private colleges that has been booked going into 2010 and 2011 triples last year’s projections. One potential vulnerability the firm faced in 2009 was its reliance on retail work, which produced approximately 20 percent of total revenue. Officials had anticipated a decline, but a project with TD Bank N.A. prevented that: After acquiring Commerce Bank of New Jersey in 2008, TD Bank made plans for an aggressive rollout of 70 to 100 branches over the next two years. Bergmann is the master architect for that project. For Bergmann, Michigan and Florida offices typically have focused on infrastructure work—highway, bridge and port projects. Among local engineering firms, Bergmann ranked first in the Rochester Business Journal’s most recent annual list with 60 licensed engineers. The firm ranks third on the list of architecture firms with 14 registered architects. “Over the last couple of years, we’ve invested in the architecture side of the FANTAUZZO Continued from page 9 proached the local station about promoting the soccer league. “They said they were looking for programming, so I created this Soccer Sam character,” he says. “It was more like my wrestling character—sunglasses, kind of wacky—and we started doing these TV games on cable access.” He continued that for six years until Rochester was awarded a professional soccer franchise in 1995. The Raging Rhinos began play in 1996, with Fantauzzo doing a weekly radio show focused on the Rhinos, as well as the “Kick This” soccer radio show. “We were the local soccer fix if you were a soccer nut,” he says. Fantauzzo helped announce Rhinos games on the radio. He also launched Soccer Sam’s restaurant, which he sold after three years and which eventually went out of business. “It was a dream,” he says of the restaurant. “But it was hard work. Like wrestling was a distraction from Salvatore’s and the Rhinos was a distraction from Salvatore’s, so was Soccer Sam’s restaurant. At the time I had seven or eight locations, and I felt I needed to focus on one thing and do it right.” Fantauzzo was hired as vice president of marketing and business development for the Rhinos a week after the team was purchased by Utica banker Robert Clark in March 2008. Fantauzzo resigned from that position in June because of complications from stomach bypass surgery. Fantauzzo has lost 110 pounds since the surgery and is down from more than 300 pounds. “I was eating in my car and eating on the go, going from one store to the other store and eating slices of pizza,” he says. “I tried every diet known to man and de- ROCHESTER BUSINESS JOURNAL / RBJDAILY.COM PAGE 11 business, hiring individuals in building up that capability, which appears to be showing some results right now,” Mitchell said. The company took a bullish approach in marketing, increasing the budget by 10 percent in 2009, said Vince Press, manager of public and media relations. The updates included a new brand that emphasizes the people behind the practice, a new Web site, updated collateral materials and conference displays. Overall, the company spent more time selling and writing proposals, and it won work where it did not expect to. One example is at Brookhaven National Laboratory on Long Island, which is managed by the Office of Science in the U.S. Department of Energy. In January 2009, Bergmann won a small contract for a study and concepPhoto courtesy of Bergmann Associates tual design. In April, a second Higher education has become one of Bergmann’s most project was awarded to the firm, important market segments, Mitchell said. and in November a third. “It gives us opportunities at other labs were made in travel expenses and office that we’ll be trying to take advantage of supplies while investments were made in in early 2010,” Mitchell said. “I remember information technology. Careful spending last year at this time, I wouldn’t have even paid off with profitability at an all-time written down in our projections for 2009 high in 2009, Mitchell said. In IT, Bergmann invested $1 million to that client or work at their facility. “We had never worked there before. It ensure that the firm was positioned for an was on the radar to pursue, but we had no economic upswing, said Robert McCubexpectation, and it turned out to be a fairly bin, director of architecture and engineergood part of our revenue in 2009 and a sig- ing services. That investment included new software, hardware upgrades and staff nificant part of our growth in 2010.” Instead of holding steady, growth was training in new design technologies, Mcthe objective for 2009, Mitchell said. Cuts Cubbin said. “Hardware upgrades have included the latest in video conference equipment— telepresence—to connect our nine offices, as well as improving our hardware infrastructure for better communication and data transfer of large computer-aided design files,” he added. A bonus was the reduced need for travel, Mitchell said. Overall, 2009 presented more opportunities than problems, he said. Clients in finance, such as TD Bank, were able to take advantage of better lease terms and lower pricing on materials to renovate and build out new properties. Meanwhile Bergmann’s transportation work got a boost from the American Recovery and Reinvestment Act. “We have a fairly balanced business, so the civil works, the transportation area, has benefited from the ARRA, where projects were accelerated early in the year so that they could be shovel-ready, or they could go into construction late this year and be complete in 2010. So projects that were languishing five to six years—always being delayed, studied or reviewed—within a matter of six weeks got back on schedule and completed,” Mitchell said. Overall, Bergmann saw an increase in new projects from 1,260 in 2008 to 1,500 in 2009. The fi rm has weathered the recession well, Mitchell said, “even though we do now rely on governments such as New York State, Pennsylvania, Michigan for a portion of our work in 2010. Though they’re having budget problems, we think, looking at our portfolio of work, that (projects) will be funded and we should hopefully get beyond this recessionary period 2009 and 2010 in pretty good shape.” cided to do (the surgery). “I regretted it at first when the complications happened. But now I’m so happy because I’m able to play soccer again. I can get a little workout. I’m able to chase my grandkids. I just love it. I’m wired now. I have so much more energy, losing that much weight.” The complications from the surgery, plus the added workload with the Rhinos, forced Fantauzzo to step away from dayto-day involvement with the team. “I realized that life is too short, so I need to focus on my family and my business, which is Salvatore’s,” he says. “I don’t want soccer to be a job. I have a job. I want soccer to be my passion, my relaxation and my hobby. When your only hobby becomes your job, you have no hobbies.” Fantauzzo plans to continue with his radio work for the Rhinos, and with player introductions at the stadium on game days. “Now, when I announce the players or go on the radio, I’m having fun,” he says. “I’m not worried about the attendance. I’m not worried about whether or not a sponsor paid us or if I’ve lost a sponsor. I have enough stress with Salvatore’s. I don’t need any stress from soccer.” Fantauzzo owns 5 percent of the Rhinos franchise and talks to Clark regularly about the state of the team. “He’s been instrumental in our rebuilding process,” Clark says. “He was instrumental back when we purchased the team in 2008. He was instrumental in finding a new concessionaire at the stadium and mending some ties with some sponsors in the past. He’s been a blessing here.” From 2003 to 2005, Fantauzzo was a paid employee of the Rhinos’ previous ownership group, and he was interested in buying the team before Clark stepped forward. “At first we were rivals,” Fantauzzo vacation kind of guy. I love what I do. “I have two young grandkids, and I missed out when my kids were little by working so much. I try to spend as much time as I can with them. The phone is off on Sundays because I’m with my family and my grandkids.” Fantauzzo is a long-time fan of the Pittsburgh Steelers, the New York Yankees and the New York Knicks. “But it’s mainly soccer,” he says. “I follow American soccer only, though. I’m all about American sports. I follow our national team. I’m a huge fan of both the men and women, and obviously the Rhinos.” Fantauzzo also was a fan of the Rochester Lancers, a team that played in the American Soccer League from 1967 to 1969 and in the North American Soccer League from 1970 to 1980 before folding. Fantauzzo bought the Lancers’ name and logo. “When Fantauzzo Family Brands was registering one of the products on our menu, I asked the lawyer if that was available and he said yes,” Fantauzzo says. “Someday when I’m ready to retire, I’d love to do something with that. I collect soccer stuff. Owning the Lancer name and logo is the greatest achievement in my collection. It doesn’t make me any money, but it’s cool to have.” Almost in the same breath, though, Fantauzzo says he hopes to never retire. “I want to keep this thing going for as long as I can and provide employment for a lot of people that are in Rochester and family members that are looking for a career. I just love what I do. “I’ve had distractions in my 31 years at Salvatore’s. If I didn’t have those distractions, we’d probably have 100 locations right now. I need to focus on what I know best, and that’s what I plan to do. And I plan to do this till the day I die.” says. “We were fighting to buy the team. When he realized my intentions were just to save soccer, to save a game I love in a city I love, he immediately gave me an amazing offer to join him.” On the mat Fantauzzo’s wrestling career involved frequent trips to Buffalo, Syracuse and Pennsylvania for performances and tapings. “I used to tell my wife that my dream was to someday become a wrestler,” Fantauzzo says. “She called me up one day— she was working at a hair salon—to say she had a wrestler in her chair. “They were in town to do a show, and she said, ‘Why don’t you come down and meet him?’ I met the guy, and next thing you know I went to the (wrestling) school and I became a professional wrestler.” Linda’s pregnancy, however, changed his priorities. “It seemed like a fantasy till I had to show up on Mother’s Day in Pennsylvania at 2 o’clock and you’re sitting there for four hours for a two-minute match,” Fantauzzo says. “That’s when I realized that it was becoming a job. “I decided I had to take this pizza thing seriously. I was getting by. I was paying my bills. But I wasn’t really making any money. When my wife became pregnant, I realized it was time to grow up.” These days, Fantauzzo’s life is focused on his family, his business and soccer. “I have no hobbies at all,” he says. “That’s the sad part about it. I don’t golf. I don’t fish. I don’t hunt. Work is my hobby. Soccer was my hobby. When I’m setting up a Salvatore’s location, it’s kind of like my hobby. I love doing that.” He and his wife go to Florida a couple of times a year, he says. “My wife loves Florida, but a week is tough for me,” Fantauzzo says. “I’m not a [email protected] / 585-546-8303/ [email protected] / 585-546-8303 SMALLBUSINESS PAGE 12 JANUARY 1, 2010 ROCHESTER BUSINESS JOURNAL Designer finds niche with Victor florist shop Her aim is to offer arrangements, flowers that set business apart By ANDREA DECKERT Amber Bonczek’s love for flowers started early: As a young girl she often helped her parents grow perennials in their garden. Her passion continues today at Alina Blooms, an all-occasion florist shop she opened on Railroad Avenue in Victor in 2008. Bonczek worked in fl orist shops as a teenager and continued through her early 20s before she was ready to branch out PROFILE on her own. “It was something Alina Blooms I’ve always wanted to do, so I just did it,” she says. The 25-year-old chose a name for her store that includes a Polish word meaning “beautiful.” Alina Blooms also has the same initials as its proprietor. Bonczek opened the 475-square-foot shop after obtaining her floral degree from a vocational school in Vermont. She also has a business degree from Monroe Community College. Alina Blooms carries a variety of flowers and floral arrangements and can provide custom arrangements with a day’s notice. Specialties include fresh flowers, tropicals and dish gardens. The shop’s best-selling arrangements cost $29.95 to $69.95. In addition to Bonczek, Alina Blooms Photo by Kimberly McKinzie Amber Bonczek believes her unusual floral designs contribute to her shop’s success. has one employee, whose duties include deliveries. The store serves most of Ontario and Monroe counties. Arrangements can be sent anywhere in the United States and internationally through Teleflora LLC. A goal for Alina Blooms is to open another location in Monroe County. The shop is open from 9 a.m. to 5:30 p.m. Monday through Friday and from 10 a.m. to 3:30 p.m. on Saturday. The business also caters to weddings, which have kept Bonczek busy. She worked on 13 weddings in the past year, and it is a job she enjoys. “It’s great to be part of someone’s special day,” she says. “You spend a year planning the event with them, and you get at- tached to the wedding and the person planning it.” Bonczek also sells a number of roses and fresh flowers and works to update the floral selections daily with offerings that customers might not find elsewhere. Providing designs that are unique or unusual is something she believes is a draw at Alina Blooms. Her business has grown largely by word of mouth, Bonczek says. Though still new, it has already posted an annual profit, she says. January was the only slow month, while Mother’s Day and the holiday season are the store’s busiest times. Remaining attentive to her customers’ needs helps the business bloom, Bonczek says. “I value my customer relationships and opinions and strive to provide excellent customer service,” she says. Bonczek also builds relationships in the community by encouraging local artists and photographers to contact her about displaying work at the shop. She is committed to keeping the focus on unusual floral designs, Bonczek says. Alina Blooms does sell candles and gift items, but Bonczek limits that quite deliberately and prefers to stock unique items. “I don’t want to have 10 of something or items that can easily be picked up somewhere else,” she says. [email protected] / 585-546-8303 Small Business is a weekly feature focusing on entrepreneurs. Send suggestions for future Small Business stories to Associate Editor Smriti Jacob at [email protected]. JANUARY 1, 2010 ROCHESTER BUSINESS JOURNAL / RBJDAILY.COM PAGE 13 Hey, boss, I think someone is violating company policy o you’ve finally made it. After many long years of acquiring experience and technical competence in your fi eld, you have been promoted into the ranks of management. You’ve worked hard to get to this spot. You feel prepared and confident that you have the expertise required for your new role—until one of your direct reports tells you that he or she saw a fellow employee violating company policy or the law. Data gathered by the Ethics Resource Center in its 2009 National Business Ethics Survey shows that 75 percent of all reports of workplace misconduct are made to managers while only 3 percent were reported to ethics hotlines. This is as it should be. Managers are paid not only to complete projects but also to address employee issues as they arise. The problem, according to the Compliance and Ethics Leadership Council’s latest benchmark survey, is that about half of all managers are not sure what to do when they receive a report of misconduct. The CELC’s survey findings should come as no surprise, given that few companies invest in programs to teach their managers how to handle misconduct reports from employees. Unfortunately, this failure to provide training can do significant harm to a business; when managers mishandle such reports, many things can happen and they are all bad. These are just some of the potential consequences of a botched response: ■ Failure to catch perpetrators of serious misconduct. ■ Innocent employees being punished for things they did not do. ■ Loss of confidence that management will respond effectively to problems. ■ Employee perceptions of unfairness. ■ Destruction of workplace harmony and productivity. ■ Employee turnover and lost talent. ■ Retaliation against courageous employees who come forward to report mis- S BUSINESS ETHICS Jim Nortz conduct, discouraging others from reporting problems and possibly resulting in litigation or criminal prosecution. Such consequences can have a devastating effect on a company’s short-term and long-term financial performance. So it is Part of a manager’s training should include how to handle reports of employee violations of company policy. vital for businesses, both large and small, to teach managers how to respond effectively to reports of misconduct. Here are some ideas you might consider when putting together a training program: Receiving the initial report When an employee reports misconduct to a manager, the manager should do the following things to maintain confidentiality and to obtain the information needed to take the next steps: ■ Find a place to talk where others cannot overhear the conversation. ■ Thank the employee for coming forward, and try to put him or her at ease. ■ Ask open-ended questions, and really listen to the answers. Don’t interrogate. ■ Seek answers to basic questions: Who? What? When? How? ■ Ask if there are other witnesses, documents, video evidence or other materials to support the report. ■ Take careful notes to make sure you remember the important details. ■ Tell the employee that you will look into the matter, and ask that he or she not mention the report of misconduct to others so that you can do a thorough, quiet investigation. ■ Tell the employee that you might ask him or her for more information later and that you will keep that person informed about what happens. ■ Tell the employee to let you know immediately if more information comes to light or if that person experiences any form of retaliation for reporting the alleged misconduct. don’t have sufficient evidence to reach a firm conclusion. Conducting the investigation Once the investigation is completed and you have taken corrective actions, you should go back to the employee who made the initial report and let him or her know that you have done a thorough investigation. To the extent possible, you should share the conclusions you reached and any actions that were taken. Employees who find the courage to come forward with reports of misconduct expect and deserve this kind of feedback. Failure to meet their expectations can lead to perceptions of unfairness, even when management does everything else right. Like all other aspects of becoming a good manager, learning to deal effectively with reports of workplace misconduct takes practice. But a simple training program in how to do it right can go a long way in helping managers to acquire and master this skill. Jim Nortz is compliance director at Bausch & Lomb Inc. and is a member of the Rochester Area Business Ethics Foundation. The opinions expressed in this article are Nortz’s alone and may not reflect those of Bausch & Lomb or the RABEF. For more information about the RABEF, visit www.rochesterbusinessethics.com. Nortz can be reached at (585) 260-8960 or [email protected]. After receiving the report, managers should evaluate whether the matter is something they are qualified to handle or whether they should involve others. At a minimum, those who investigate should: ■ Plan. Write down what you will do and the order you will do it in. ■ When you interview possible witnesses, ask them not to discuss what they told you with others. ■ Seek objective evidence such as emails, videos, written notes and accounting records. ■ Tell employees accused of misconduct that they will face severe consequences if they retaliate against others in response to an allegation. ■ Keep an open mind. One of the most common and worst mistakes investigators can make is assuming things they don’t know and not recognizing biases they may have for or against people being investigated. Making findings of fact Taking into account all the information gathered during the investigation, make your best judgment as to what happened. But be careful not to jump to conclusions, and be willing to acknowledge it if you Making a final judgment Once you’ve reached a finding of fact, take into account all of the circumstances and make the best judgment you can about what, if any, action should be taken. In so doing, you should consider company policies and traditions of responding to similar situations in the past. This can be a very diffi cult task, so you should get others to help you make these important decisions. Providing feedback Would you pay $20,000 for the privilege of watching your team lose? nce upon a time, if you wanted season tickets to New York Giants games, you had to either inherit them or put your name on the waiting list and hope you lived to be at least 100. Otherwise, forget it. Sorry Yankees, but Giants tickets were the hottest sports item in Gotham City. And yes, were is the correct word—you know, as in past tense, used to be, once was but isn’t anymore. And the reason is, the new $1.7 billion stadium that opens next season. Surprised? Then give ’em a call. Tell the person on the other end you want two season tickets not far from midfield—the 50-yard line—and 10, 15 rows up. And be sure someone who cares about you is close by in case you pass out when you are asked, “Yes, they are available. Now, how do you want to pay the $20,000?” That’s right, folks, 20 grand—20,000 pieces of greenish paper with George Washington’s picture on them. Or, to put it in even better perspective, roughly 36 percent of the average annual income— which is $55,000, thanks to the rich—in this country and about $7,500 less than the median income for U.S. workers. And that $20,000 does not cover the ticket prices! It just pays for something called the Personal Seat License, which gives you the privilege—punishment?—to pay $160 per ticket per game. To go watch eight NFL regular season games and a cou- O ON SPORTS Rick Woodson ple of others that don’t mean squat. A friend of mine told me the other day his parents had Giants season tickets since 1982 at the 100 level, seven rows up. And when they were informed of the $20,000 Personal Seat License rip off, they were history. Instead, see you on the tube, Giants. Who can blame them? I wouldn’t pay $20,000 to spend a week with 40 NFL players at a golf resort, let alone watch them play for 60 minutes—and lose, which the Giants have in seven of their last 10 games. Of course, the price goes down as you go up and up, but even where the oxygen begins to thin, there’s a $1,000 PSL charge to pay $95 per ticket. Unfortunately for us working stiffs, attending major league professional sports games is becoming—make that, has become—all but financially impossible. And it goes far beyond the Giants. Just ask the Yankees. Did you ever notice all those fans who were not sitting in the first few rows at the new Yankee Sta- dium? First time I saw it on TV, I thought maybe the stadium was so new the paint hadn’t dried yet. The real reason, though, was that it cost one person $375, or $750 for two, to sit near the players. That’s pretty expensive just to have a close-up view of players spitting and scratching. Then there’s the NBA. Wanna go check out Kobe Bryant and the Los Angeles Lakers? Well, be informed that the Lakers have the highest ticket prices in the league, $116 per game, up from $89 and change two seasons ago. And those numbers do It’s not just the Giants. Unfortunately for us working stiffs, attending major league professional sports is becoming all but financially impossible. not include premier seats or suites. In fact, back in 2007-08, the Lakers’ Fan Cost Index was $453.95 per game. And that, according to Sports Business Daily, would get you four tickets, two small draft beers, four small soft drinks, four hot dogs, parking for one car, two programs and two size-adjustable caps. Talk about a deal! The lowest average ticket price in the NBA that season was the New Orleans Hornets at $24.58. Most teams in the league had a cheap-seat price of $10; just don’t stand straight up ’cause you might hit your head on the ceiling. Why have all these numbers exploded into outer space? Well, you know the answer as well as I do: players’ salaries. And not even all the television revenue on the planet is enough to cover paying all those guys more per minute than some people make per day. Or per week. Besides, TV networks don’t have bottomless money pits either. You have to wonder where all this is going. How much more can players’ pay and ticket prices rise before thousands of fans say, “That’s it. We’re done. See you at the movies.” Someone once suggested that the NBA owners collaborate and tell the players, “We will pay each of you $200,000 per season. Take it or leave it.” Of course, that’ll never happen, but it would work. I mean, what are they going to do, quit basketball and go to med school? At least NFL teams have a salary cap. And at some point it seems inevitable that others will follow, like it or not. Otherwise, they just might price themselves out of business. Rick Woodson’s column appears each Thursday on the Rochester Business Journal Web site at www.rbjdaily.com. His book, “Words of Woodson,” is available at www.authorhouse.com/bookstore. Listen to his weekly program, “The Golf Tee,” at 9 a.m. Sunday on WHTK-AM 1280. NON-PROFITS PAGE 14 JANUARY 1, 2010 ROCHESTER BUSINESS JOURNAL IBERO-AMERICAN DEVELOPMENT Continued from page 1 rector, said it is important to talk directly to residents about their priorities for the neighborhood rather than letting outside groups decide which issues should be addressed first. “You go into the meeting with expectations that it’s going to turn out a certain way, and we found that safety, connected to drugs and alcohol in the community, rose to the top of their agenda,” Marlin said. “They feel that everything is interconnected, that if they can work with the youth early and keep them away from drugs, you can help keep crime down too.” The project is outside IADC’s normal functions of providing affordable housing for Hispanic and other minority individuals and families but in line with its mission of giving low-income families the tools they need to climb the property ladder. The organization works mainly in the neighborhood near Clifford and Conkey avenues, converting unused or abandoned sites into housing, a charter school and a pre-vocational training center. Before becoming its own 501(c)(3), IADC served as an arm of the Ibero-American Action League Inc. and managed its properties for three years. In 1986 it spun off and became an independent organization called Pueblo Home Development Corp. For the fiscal year ending March 31, 2008, IADC reported $1 million in total revenues and close to $6 million in assets. IADC remains an affiliate of IberoAmerican Action League and collaborates with the agency on projects. In 1998 Ibero-American Development Corp.’s El Camino Estates will include 24 single-family homes. IADC turned office space left behind by a computer company into administrative offices and a service center for Ibero-American Action League. Today IADC also runs the region’s only certified first-time homeownership course in Spanish, which it began in 1997. In its 23 years IADC has invested more than $22 million into the community through its various projects, Marlin said. But the projects IADC started in the neighborhood will only be as successful as residents make them, he said. Neighbor buy-in is pivotal to Project Hope. After seeking residents’ input on what issues should be addressed first, IADC held monthly meetings for them to talk about projects and organized them in block clubs that would focus on particular issues. In the program’s first year neighbors organized marches against drugs and for more access to basic services. “It’s been very satisfying to see the neighbors now taking it upon themselves to go out and deal with those health issues that are affecting the quality of life of the whole neighborhood,” Marlin said. The Greater Rochester Health Founda- tion has partnered with IADC to provide funding and support for Project Hope, giving $65,000 for the assessment phase and $85,000 for project planning. The foundation also provided a consultant who specializes in asset-based community development that looks broadly at the strong points of a community, including libraries, parks, businesses and individual residents. Marlin knows more than money is needed to make Project Hope work. The IADC has partnered with the city of Rochester and Group 14621 Community Association Inc. and has received support from the Genesee Land Trust to develop the El Camino Trail, which will refurbish an old path that runs through the northeast Rochester neighborhood where Project Hope takes place. IADC will begin construction of the El Camino Trail through northeast Rochester alongside the El Camino Estates development, which will see 24 single-family homes and a zero lot line home on currently empty sites owned by the city, officials said. Construction is expected to start early this year. The Genesee Land Trust also has worked to help IADC build a park on Conkey Avenue. Gay Mills, executive director of Gene- see Land Trust, said the projects would help the neighborhood become more connected to other nearby assets in the city. “We’re looking at putting a playground into that park and keep working on a trail that would connect these neighborhoods to some of the incredible assets of Rochester, like the river and Seneca Park,” Mills said. “It’s been wonderful working with the Ibero-American Development Corp. because they are very dedicated to bringing wonderful things to this community.” For the project to succeed, it will also take the continued support of the residents, who will eventually take ownership of the initiative, Marlin said. The plan is to one day bridge the target area with Huntington Park, a small but stable neighborhood just to the west of there. “A lot of things are happening at the same time, and paramount to it is getting the residents involved,” Marlin said. “You can do all you want to the neighborhood, but if the neighbors don’t take ownership, forget it. When we leave, this thing has to sustain itself, and the only people who will sustain it are those who live there.” [email protected] / 585-546-8303 Capture all the benefits of your organization’s technology spending “The new electronic interdependence re-creates the world in the image of a global village.” —Marshall McLuhan ou might say that Marshall McLuhan was a visionary. The quote above comes from his book “Gutenberg Galaxy” of 1962. While McLuhan might never have envisioned the Internet, he did predict the demise of published books. Anyone who has used this retail season’s hot-selling Kindle or Nook might be interested in reading more from McLuhan. His predictions support the old adage that the more things change, the more they stay the same. The observations above lead to the following questions: What has Microsoft’s Bill Gates scared to death, in the view of many business analysts and experts? What technological innovation has Google and Cisco salivating? The answer to both questions is “cloud computing.” According to the Web site Whatis.com, cloud computing is a general term for anything that involves delivering hosted data or information services over the Internet. Cloud computing services are broadly divided into three categories: information technology infrastructure, data processing platforms and software applications. I have said many times that the cost of technology is a major challenge for nonprofit organizations. Achieving the benefits and productivity gains of technology is a collateral challenge. This column will provide guidance in three primary areas: ■ Strategies for effective technology management. ■ Addressing technology security, privacy and access issues. ■ Adopting “best practices” to ensure Y NON-PROFIT MANAGEMENT Gerald Archibald the reliability, confidentiality and integrity of your data. The essence of technological success is not having intimate knowledge of how technology works but rather being aware of the functions, capabilities and features of software applications and having proper training in how to use them. Here is my “Top Ten List of Effective Technology Strategies for Non-Profits”: 1. Embrace innovation, and don’t fear the black box of technology, including the Internet. 2. Perform an annual technology audit. Discussion and detail below. 3. Train your staff. This single area, in my opinion, is the primary impediment to technology success and productivity improvement, particularly for non-profit organizations. 4. Do not treat technology as a secondary priority or an administrative, backroom function. Problems in this area are exacerbated by a lack of management commitment to meeting technology needs. 5. Segregate technology as a separate cost center. For purposes of both budgeting and management reporting, technology must be visible and regarded as a priority focus for the management, staff and board. 6. Adopt a return-on-investment, analytical approach to all major technology investments. The ROI approach makes disciplined analysis of financial payback an integral component of technology decisions. And the Gartner Group, a technology research firm, estimates that five hours of productivity improvement is generated by every hour of technology training. 7. Develop a technology plan. Producing this plan should be a separate component of the annual budget process. You have operating and capital equipment budgets; a technology plan and budget are the third leg of the stool of sound financial management. 8. Make technology improvements to eliminate redundant processes and procedures. A process re-engineering project is the best way to accomplish this objective. I have yet to find an organization that can’t identify time-consuming duplication of procedures, schedules and analyses through a process improvement review. The single most valuable component of this analysis is having each staff member compile a list of daily, weekly and monthly reports produced, who reviews them and who receives copies within the organization. You will be pleasantly surprised by the savings produced by eliminating redundancy in your organization. Moreover, everyone can benefit from this process, even public accounting firms. 9. Create a culture that encourages change throughout the organization. This may sound trite; however, it is critical to success in technology and many other areas. 10. Finally, let’s return to consideration of cloud computing in its broadest sense: How can your organization outsource noncore competencies in the technology area? A cloud service has three distinct characteristics that differentiate it from traditional hosting services: ■ It is sold on demand, typically by the minute or the hour. ■ It is elastic. A user can have as much or as little of the service as desired at any given time. ■ The service is fully managed by the outside service provider. The consumer or nonprofit needs nothing but a personal computer and Internet access. Significant innovations in virtualization and distributed computing, improved access to high-speed Internet service and the weak economy have accelerated interest in cloud computing. This has made Bill Gates nervous and Google the current darling of Wall Street. While your organization’s use of cloud computing may be years in the future, consideration of outsourcing technology services is important now. Look at every aspect of technology in your organization and evaluate whether the function or service can be accomplished more effectively through outsourcing. So let’s return to the technology audit process. Organizational dependence has increased management awareness of both computer and communication technologies. An information technology business review can be an effective approach to assessing the privacy, security, access and confidentiality procedures in your organization. This review extends beyond the scope of a typical financial statement audit. The design and scope of the technology business review can be tailored to your organization’s circumstances. At a minimum, the following areas should be addressed: ■ Data recovery plans, including backup systems, media storage and retrieval. ■ Data security plans, including security policies, passwords, access controls, virus protection and firewalls. ■ IT policies and verification of adherenContinued on next page ROCHESTER BUSINESS JOURNAL / NON-PROFITS JANUARY 1, 2010 BUSINESS CHANGES Continued from page 6 all comers will lead to higher prices and do little to corral rising medical costs because many healthy people will risk going without coverage. They predict another reform push in about five years to focus on controlling expenses. Pharmaceutical companies increasingly will turn their research and strategic partnerships and acquisition efforts toward biotechnology drugs and vaccines to generate high-priced medicines. The remarkable string of blockbuster drugs developed since the 1990s is set to go off patent. That includes the cholesterol-lowering drug Lipitor and the blood thinner Plavix. Analysts say the most promising innovations will continue to be biotech drugs, which can be tailored to increasingly specific patient groups. Manufacturing THE PAST DECADE: U.S. manufacturing has taken the brunt of the decade’s two recessions, losing more than 5.6 million factory jobs. But in between the downturns, manufacturers generated big profits in their remaining areas of strength— passenger jets, semiconductors, backhoes, cans of beer and pharmaceuticals. THE DECADE AHEAD: A very long recovery lies ahead. Some manufacturers, like automakers, won’t ever return to their former scale in the United States. Others face stiffer competition from countries like China, which aims to challenge U.S. dominance in the construction of jumbo jets. Big economic issues like free trade agreements, currency prices and corporate taxes could affect whether manufacturing grows or not. Manufacturers will put more computers to work and fewer humans. And they’ll squeeze more out of their remaining employees, who will need more than a high school education to get work in manufacturing. As a result, it’s likely that jobs in manufacturing will continue to evaporate. Energy THE PAST DECADE: A barrel of oil cost $20 as the decade began. It peaked at $147 last year, when a new class of investors pumped money into futures contracts and producers struggled to keep up with energy appetites in the developing world. Americans paid more than $4 for a gallon of gasoline in the summer of 2008, but then oil and gas prices tumbled as the global recession squelched demand. Natural gas producers had unlocked massive new supplies by decade’s end, building record U.S. reserves that could last for a century. THE DECADE AHEAD: By 2019, many cars may get 50 miles per gallon or Continued from previous page ce to procedures regarding e-mail and Internet use, hiring and termination practices affecting technology, and compliance with software licensing, among others. ■ Close to a dozen federal and state laws now focus on regulatory requirements for data storage, transmission and retrieval. Remember HIPAA? Any organization whose network has been infected with a virus or that has dealt with a loss of data due to a hard-drive crash without adequate backup can appreciate the value of a technology business review and risk assessment. Don’t let the crisis initiate the focus in this area. Our fi rm has developed a procedural template for documenting your IT security, backup and recovery procedures. If PAGE 15 more. Improved gas mileage, rising prices for gasoline and more energy-efficient homes are expected to keep demand for oil and natural gas at moderate levels in this country. Even so, nearly half of the nation’s electricity will come from coal, despite more generation from wind and solar energy. Airlines THE PAST DECADE: The Internet caught up with airlines in recent years. Consumers started using online travel sites to compare ticket prices, finding the cheapest seats more easily. Demand dropped after Sept. 11, 2001, as terrorism fears and recession kept travelers away. By 2005, four of the nation’s seven largest airlines were operating under bankruptcy protection. They emerged only to be hammered by record fuel prices and another recession in 2008. THE DECADE AHEAD: In the next decade, flights may get shorter. Airlines can’t bend the laws of physics, but satellite navigation could let them fly straight from city to city instead of along routes determined by the location of radio beacons. Shorter flights means lower fuel bills. Airlines need the help. Media/Technology THE PAST DECADE: It is a cruel irony that when Web startups flamed out in the dot-com bust that began this decade, established media empires may have been the biggest losers. That Internet meltdown seemed to validate traditional publishers and broadcasters, encouraging them to cling to their ways as brash newcomers got their comeuppance. It seemed conceivable that fledgling sites like Craigslist and Google might not last. Newspapers and magazines are the endangered species today. Vast amounts of their revenue are siphoned away by Internet alternatives such as classified advertising on Craigslist and the information smorgasbord and marketing magic of Google. Broadcasters are hurting too, facing challenges they didn’t envision at the start of the decade. The advent of YouTube (now part of Google) and the proliferation of digital video recorders let anyone play filmmaker. THE DECADE AHEAD: To survive the next decade, media companies will have to think more like Netflix Inc. Netflix built its business this decade by taking DVD-rental requests online and mailing discs to subscribers. If it wanted to maximize short-term profits, Netflix would have stuck to DVD rentals. But it has invested heavily in the technology and rights to stream movies and TV shows over the Internet. It’s already preparing for the day when DVDs seem as antiquated as VCRs— and, eventually, newspapers in print. you would like a copy, please e-mail me at [email protected]. One final recommendation: Send an email to your chief financial officer or chief information officer, if you are fortunate enough and big enough to have one. Pose the question, “How much did we spend in calendar 2009 related to technology and staff training on technology?” If the reply takes 24 hours or more, you know you have work to do to maximize and measure the impact of technology on your organization. Gerald J. Archibald, a CPA, is a partner in charge of management advisory services at the Bonadio Group and is known for expertise in non-profit and tax-exempt accounting, management and governance. He can be reached at (585) 381-1000 or garchibald@ bonadio.com. Download podcasts of his articles at http://viewpoints.bonadio.com. Present audience your message to the best in Rochester. Join the RPO in celebrating the inaugural season in Kodak Hall at the Eastman Theatre. We are proud to offer advertising opportunities in BRAVO, the official magazine of the RPO, for the 2009/2010 season. To reserve your advertising space today, call Michelle Sanfilippo at 585.546.8303 or email msanfi[email protected]. Photo courtesy of University of Rochester time out ROCHESTER BUSINESS JOURNAL 01.01.10 PAGE 16 Front and center Top-shelf art LAST CALL Ever wish you could see what the tubaists are up to during orchestra performances? In concerts Jan. 8 and 9, the musicians of the Rochester Philharmonic Orchestra will leave their usual chairs and take the spotlight as soloists and in small ensembles. Michael Butterman, below, will conduct “Stars of the RPO: All in the Family.” The concert will give RPO musicians a chance to showcase their talents. Repertoire will include a wide array of works by Shostakovich, Gabrieli and other composers, and there will be A nationally renowned artist who will create one of the gateway pieces for the expansion of the ArtWalk outdoor museum will gather public input at a meeting Jan. 4. Cliff Garten was selected to create a major work of permanent art that will be suspended over North Goodman Street near College Avenue. His installations are “Titanic: The Artifact Exhibition” closes Jan. 18 at the Rochester Museum & Science Center. The exhibition in the Riedman Gallery presents personal objects circa 1912 that were found in the great ocean liner’s wreckage: perfume vials, dishes, money, toiletries, jewelry. The show describes the RMS Titanic’s construction, recreates passenger rooms and tells the stories of people from all walks of life who were on the ship when it hit an iceberg April 14, 1912. (Their fates are revealed at the end.) Visit rmsc.org for details. ragtime, tangos and two works by Principal Pops Conductor Jeff Tyzik. The concerts will begin at 8 p.m. in Kodak Hall at the Eastman Theatre. Visit rpo. org for details. EASTMAN HOUSE, DRYDEN HEAT UP THIS MONTH Groovy lights Take a trip down memory lane during a Saturday night laser show at the Strasenburgh Planetarium. The Beatles and Pink Floyd will provide the soundtrack. The 9:30 p.m. show features classics such as “Love Me Do” and “The Long and Winding Road” and includes images from the band’s first U.S. tour. During the 10:30 p.m. show, the audience will hear “Money,” “Another Brick in the Wall” and other Pink Floyd hits. The planetarium is equipped with a six-channel digital sound system and argon and krypton laser effects. Visit rmsc.org for more information. Time Out shoutout Time Out is always looking for interesting things to do outside the office. If you know of an event that Rochester Business Journal readers might be interested in, send an e-mail to [email protected]. It’s the dark of winter, and Rochester is hunkering down. To help us cope with the cold, the George Eastman House is offering distractions in its galleries and movie theater. For starters, three popular exhibitions have been extended. “Where We Live” and “Picturing Rochester” will be up through Feb. 14. The photographs depict local scenes taken by amateur and professional photographers. “How Do We Look?,” an exhibition of photographs of Rochester by visiting artists, will be up until March 14. At 1 p.m. Jan. 30, the city’s photographer, Ira Srole, will talk about his selection of historic and contemporary images of the city, shot in the same location over decades and featured in “Where We Live.” Movie lovers can warm up in the museum’s Dryden Theatre. Curators have assembled a wide range of classic films and hot new movies. On New Year’s Day, “The Hurt Locker,” above, kicks off a series of films by director Kathryn Bigelow. Critics laud the 2009 film’s suspense and storytelling. A look at soldier life on the front lines of Iraq, it earned Golden Globe nominations for best film and best director and Screen Actors Guild awards for outstanding performances. It screens at 8 p.m. Jan. 1 and 5 p.m. Jan. 3. Three more of Bigelow’s films will be shown in January: “The Weight of Water,” Jan. 17; “K-19: The Widowmaker,” Jan. 24; and “Point Break,” Jan. 31. This month and next, the Dryden will celebrate collaborations by two big names in film. “Eight Portraits of the Obsessive: The Films of Robert DeNiro and Martin Scorsese” will be shown weekly from Jan. 6 to Feb. 24, starting with “Mean Streets.” Two filmmakers will visit the museum in January to introduce their work. Director and screenwriter Robert Siegel will be on hand Jan. 9 for a showing of 2009’s “Big Fan,” starring Patton Oswalt. Siegel co-founded the spoof newspaper The Onion and wrote the screenplay for “The Wrestler.” He will introduce the film at 8 p.m. and answer questions afterward. Robin Lehman will appear at 8 p.m. Jan. 30. The Rochester-based two-time Oscar winner creates short films that study natural animal and insect life. “Don’t” and “End of the Game” won Academy Awards, and “Nightlife” grabbed an Oscar nomination. Lehman will talk about his work and take audience questions after the screening. Discover what’s in your backyard. Let Explore Greater Rochester guide you—arts, entertainment, dining, wineries and more. Order your 2009 edition at www.exploregreaterrochester.com or call 585.546.8303. cited for their use of light, color and earth elements like rocks, metals and water. His Los Angeles studio integrates architecture, landscape and engineering to position the sculptures. Garten has created unusual public art in his home state and around the country. (His “Avenue of Light” sculpture in Fort Worth is shown.) He has received fellowships from the National Endowment for the Arts, and the American Society of Landscape Architects has cited many of his works for design excellence. The meeting will start at 7 p.m. on the top floor of Village Gate Square on North Goodman Street. For more information, call Paul Way, ArtWalk project manager, at 428-7383. Snowball(oon)s Larry Moss, one of the most famous balloon artists in the world and architect of the Halloween Balloon Manor installations, will build another sculpture during the city’s downtown New Year’s Eve festivities. From 6:30 to 9:30 p.m., Moss will build a snowman snowball fight scene out of balloons and take suggestions from onlookers. Moss has been recognized by Guinness World Records for the largest non-round balloon sculpture, and he created the first piloted balloon sculpture. For more information, visit airigami.com. JANUARY 1, 2010 SPECIALREPORT Winter Sports and Fitness Standing Tall By Sheila Livadas Despite difficult times, area ski resorts have upgraded facilities and seen visitor numbers hold steady. Story begins on page 18 PAGE 18 ROCHESTER BUSINESS JOURNAL / SPECIALREPORT JANUARY 1, 2010 Resorts retain appeal, attract steady stream of visitors Buoyed by staycations, facilities also debut new capital projects By SHEILA LIVADAS s winter bears down on Upstate New York, officials at the region’s ski resorts say their visitor numbers so far this year are keeping pace with or exceeding last year’s levels, even without steep discounts or major marketing blitzes. Benefiting from the staycation phenomenon, various resorts also have introduced major facility improvements this season. Jane Eshbaugh, marketing director at Holiday Valley Resort in Ellicottville, Cattaraugus County, says the recession has not dimmed skiers’ and snowboarders’ interest in lodging, restaurants or shopping near the slopes. The difference, compared to prior years, is in how far people are willing to travel for those experiences. Holiday Valley has not introduced any large-scale promotions this season besides those related to the new, $40 million Tamarack Club condominium-hotel project, Eshbaugh says. Word of mouth and plentiful snow tend to be the resort’s most effective marketing tools, and season pass sales have met expectations so far, she says. At Bristol Mountain Resort southwest of Canandaigua, Drew Broderick, director of sales and marketing, says visitor numbers so far have been “fantastic” despite the recession. Staycations and the relative strength of the Canadian dollar are two factors working in the resort’s favor, she adds. “So I think locally, folks are going to stay around, and our neighbors to the north A Photo courtesy of Holiday Valley Resort Tamarack Club, a new project at the Holiday Valley Resort in Ellicottville, Cattaraugus County, has 138 condominiums and hotel rooms. are going to be coming down as well,” says Broderick, who declines to disclose sales or visitor figures. Ski resorts have not been immune to challenges. Swain Ski Center in Allegany County, for example, was headed down a slippery slope before co-owners Philip Saunders and David Flaum struck a two-year lease deal this summer with Scott and Jodi Carts and Celeste and Shawn Schoonover, owners of Pennsylvania-based resort Ski Denton. Saunders and Flaum sank $4 million into Swain after buying it in August 1999 for $2.2 million with other principals of Ski and Snowboard Area Management LLC, but the resort did not turn a profit. Just 50,000 people skied at Swain last winter, resort general manager Eric Stearns told the Rochester Business Journal in August. Swain officials did not return calls seeking comment on this season’s sales or projections. To stay competitive, ski resorts have diversified their offerings, says Jeanne Fagan, professor and coordinator of sports and tourism studies and tourism manage- ment at Finger Lakes Community College. The challenge lies in pleasing various audiences, from young parents seeking kidfriendly indoor activities to 50-year-olds who may scarf down hotdogs during a midday break from the slopes but want fine dining at night. Consolidations and closures have become a reality at ski resorts nationwide. The National Ski Areas Association in Lakewood, Colo., found that 481 ski resorts operated in the 2007-08 season, compared with 521 a decade earlier. In the 1987-88 season, 622 ski areas were operational. Though consumer spending was tighter, U.S. ski resorts attracted 57.4 million visits during the 2008-09 season, NSAA reported. That figure was the fourth-highest on record and topped 57 million for the sixth time in the past nine seasons. New York’s 50 ski areas, more than in any other state, attracted 4 million skier visits during the 2008-09 season, according to the state Department of Economic Development. Those visits amounted to $1.1 billion for the upstate economy. In recent years, New York State agencies have pushed winter sports. The Department of Economic Development’s “I Love NY” campaigns, for instance, promote numerous ski-and-stay deals offered through partnerships between resorts and the Ski Areas of New York Inc., a trade organization based in Onondaga County. In December 2008, Gov. David Paterson issued a proclamation designating January 2009 as “Learn a Snow Sport Month.” Paterson cited winter sports’ economic impact and the state’s legacy of hosting the 1932 and 1980 Winter Olympic Games in Lake Placid among the reasons for the proclamation. Continued on page 20 Health clubs, yoga studios focus on wellness, cater to fitness regimens Exercise buffs go indoors to work out, stay healthy in frigid temperatures By DEBBIE WALTZER hen snow and ice hamper fitness buffs’ ability to exercise outdoors, many bring their workout regimens indoors. Proprietors of fitness clubs say plenty of activities await these exercise devotees, whether they want to fulfill a New Year’s resolution to lose 15 pounds or they commit to a lifelong health and wellness program. Most facilities push the importance of staying fit all year. “We’re not really a health club, but more of a third place in people’s lives, after home and work,” says Glenn William, general manager of Midtown Athletic Club. “Our members are looking for a wellness package that they can adopt for the rest of their lives.” In fact, Midtown sells the fewest memberships during the month of January. “We’re not a New Year’s resolution club,” William explains. “Instead, we offer yearround activities and programming.” Activities at the club include yoga and Pilates classes, cardio workouts, tennis and basketball, as well as nightly classes on subjects ranging from healthy cooking and safe driving to wine tasting and social networking. The club draws many golfers and other athletes who want to stay in shape during the winter months and prepare for the com- W Photo by Kimberly McKinzie “We definitely see a spike of interest in January, thanks to New Year’s resolutions, but we also attract a considerable number of cyclists and runners who need to move indoors during the winter for their workouts,” says Todd Levine, owner of Gold’s Gym in Webster. ing outdoor sports season. William acknowledges the demand within the Rochester market for clubs that serve short- and long-term fitness needs. “There’s defi nitely a place within this market for lower-cost facilities where a person can join for a few months, as a way to lose 12 pounds while exercising on a treadmill,” he says. “But if you want to be in a warm and friendly environment that encour- ages lifelong wellness activities, then a club like Midtown might be the right answer.” Gold’s Gym also has a steady clientele throughout the year, says Todd Levine, owner of the gym’s facility in Webster. Still, membership numbers tend to rise during the winter months. “We definitely see a spike of interest in January, thanks to New Year’s resolutions, but we also attract a considerable number of cyclists and runners who need to move indoors during the winter for their workouts,” Levine says. One popular event at the club—as well as at its Irondequoit location—is a 10-week body transformation challenge, modeled in part after “The Biggest Loser,” a popular television series. Working in small groups of roughly 15 people, participants engage in a number of fitness activities, including workouts with medicine balls and ropes. Both gym locations offer extensive floor space for this type of functional training, Levine says, and the trend is to move away from individual workouts on treadmills and weight machines in favor of more group-oriented activities. Moral support from peers and activity leaders is an important component of the challenge. In 2009, 187 people completed the program. After 10 weeks, an all-expenses-paid trip to Mexico is awarded to one winner, based on before and after photographs as well as an essay describing the individual’s motivation for getting into shape. “We’re all about offering plenty of moral support,” Levine says. “There’s a reason why many home gyms sit unused. Here we do a lot of hand-holding and guiding participants through a healthy wellness program. … The most important thing is to just keep moving.” Jodi Stern Brennan espouses that philosophy. Brennan is owner of Pilates Plus Inc., a 5,000-square-foot facility in Pittsford that offers activities ranging from Pilates and yoga to core fluid fusion and gyrotonic exercises. Continued on page 20 JANUARY 1, 2010 ROCHESTER BUSINESS JOURNAL / SPECIALREPORT PAGE 19 Winter opens the door to a mix of unusual sports Snow, ice stir interest in dog sledding, fishing and iceboat sailing By ANDREW DOLLARD inter is the season for a wide range of outdoor activities in the Rochester and Finger Lakes region, not all of which are found in a typical tourism guide. Iceboat sailing is one example. Usually starting after the first of January, the iceboat season lasts about two and a half months and is highly dependent on weather conditions. “We call it a sport of anticipation,” says Gregory Switzer, former commodore of the Sodus Bay Ice Boat Club Inc. “You’ve just got to know where to go when.” For good sailing, iceboaters look for at least four inches of clear “black” ice, without any slush or snow mixed in. While a light coating of snow is acceptable, a clear surface is preferable. Iceboating enthusiasts throughout the Northeast maintain hotlines and Web sites to keep track of conditions in various areas; when there is good sailing to be found in a particular place, they head out. “We’ll check the Web site on a Friday night, and we’ll go to Burlington (Vermont) sometimes,” Switzer says. An iceboat typically has a long, narrow hull with a plank running across it near one end, forming a cross shape. Sharpened steel runners are affixed at the front of the hull and each end of the plank. While there are several types of iceboats, the most popular is the DN class, which originally was developed in the 1930s. DN boats are light, one-person craft prized for their speed and portability. Because of the minimal friction between the runners and the surface of the ice, iceboats can sail three to five times faster than the speed of the wind; DN boats usually travel at 30 to 50 miles per hour, and have been known to go as fast as 70 miles per hour. Because iceboating’s popularity is relatively limited, the boats often are homemade or built by a small group of craftsmen. A used iceboat can be had for just a few hundred dollars, while more sophisticated ice boats can cost thousands. Jonathan Atkins, commodore of the Irondequoit Bay Ice Boat Club Inc., says the best way to get started in the sport is to find out where the club is meeting and come out. “If someone shows up, we’ll take them out,” he says. Another winter sport that does not get much attention in this area is sled dog racing. While major dogsledding races like the Iditarod will include teams of 16 to 18 dogs, many enthusiasts—or “mushers”— use just a few. Patricia Kingsley, a member of the Seneca Siberian Husky Club, says dogsledders often will keep several dogs in their homes, rotating dogs into and out of the team as they mature or age. “For a recreational musher, two to four dogs in a house is nothing,” Kingsley says. “But you kind of have to like dog hair, I’ll have to admit.” For sledding, Siberian or Alaskan huskies are the breeds of choice, although breeders will occasionally mix huskies with other breeds as well. Of the two, Siberians are slower, Kingsley says, although they have greater endurance and a unique ability to adapt their metabolism for long runs. W “They’ll finish the Iditarod, but they won’t be in the top 10,” Kingsley says. Dogsledders in this area often run on trails maintained by enthusiasts on their own property or on former railroad rights of way. Harriet Hollister Spencer State Recreation Area in Ontario County is another popular spot. The sport is busiest in the first months of the year, says Amy Cochrane, who helps organize events for the Seneca Siberian Husky Club. “You can be pretty booked starting from the middle of January all the way through March,” Cochrane says. “If you travel two Continued on page 20 Photo courtesy of Finger Lakes Visitors Connection Dogsledders in this area often run on trails maintained by enthusiasts on their own property, on former railroad rights of way or at Harriet Hollister Spencer State Recreation Area in Ontario County. Flex your B2B muscles. 2010 RBJ Events go.rbj.net/events Kerry McGlone, Events and Special Projects Coordinator | 585.546.8303, ext.102 | [email protected] PAGE 20 ROCHESTER BUSINESS JOURNAL / SPECIALREPORT RESORTS Continued from page 18 Despite a diff icult economy, winter sports enthusiasts seem eager to carry on, says Mort Nace, general manager at Medved Running & Walking Outfitters in Pittsford. The store’s sales of hiking snowshoes, poles, socks and neoprene booties have held steady, while running snowshoe sales have risen markedly. The snowshoe stock ranges from $80 for a child’s pair to $250 for an adult’s. Winter sports’ popularity appears to be driving several capital projects at Upstate New York resorts. One example is Holiday Valley’s new Tamarack Club, which has 138 condominiums and hotel rooms. The resort, which attracted more than 500,000 skiers last season, also has poured $2 million into snowmaking and grooming equipment, summer swimming pools and construction of the Champagne Mountain Top Warming Hut at the top of the Yodeler and Mardi Gras lifts. Though she declines to provide details, Eshbaugh says sales of the condominiums have been solid overall. The resort began marketing the units in 2007 but waited until sales reached a threshold before breaking ground in April 2008. A handful of whole ownership units at the Tamarack Club remain available, as do some one-fifth ownership units, for which multiple owners share access, Eshbaugh says. Photo courtesy of Bristol Mountain Resort At Bristol Mountain Resort southwest of Canandaigua, visitor numbers so far are keeping pace with last year’s numbers, officials say. Fractional ownership starts in the mid$60,000 range. Some fractional owners signed on the dotted line without ever having visited the resort, Eshbaugh says. In other capital projects, construction wrapped up recently on Hope Lake Lodge & Indoor Waterpark at Greek Peak Mountain Resort near Cortland. Besides incorporating traditional hotel accommodations, the project includes 106 condominiums available for whole or quartershare ownership. Planning for the condominiums and the 41,000-square-foot indoor waterpark at the 50-year-old resort stretch back to a master plan drafted in 1975. Sales and marketing SPORTS INDOOR WORKOUTS Continued from page 18 Her gym attracts a range of clients, from children to adults in their 80s. “We don’t get a huge influx in January because we’re a year-round facility,” says Brennan, who has been teaching Pilates classes for 18 years and has a master’s degree in nutrition. “We’re not designed for the weekend warrior seeking a quick fix. Rather, we teach people how to keep their muscles in shape throughout the year.” Building strength and preventing injuries is particularly helpful during the winter months, when people may be more prone to falls on slippery pavement and might hurt themselves with excessive snow director Kevin Morrin did not reveal the project’s cost or how many condominiums remain available. One major new development at Bristol Mountain Resort this season is the Galaxy Express, a high-speed detachable quad lift that transports skiers and snowboarders to the summit in four minutes. As the second such lift at the resort, the Galaxy Express will allow the eventual addition of more trails, says Broderick, who declines to disclose the project’s cost. She says the resort’s Saturday night package continues to be popular. The promotion lets a family of three ski from 4 to 10 p.m. for $69 and includes half-price rentals and beginner class lessons. More skiers coming to Bristol are seeking reimbursement from health insurers for their visits, Broderick adds. Offering year-round activities and attractions continues to be important in ski resorts’ marketing plans, Finger Lakes Community College’s Fagan says. Resorts such Bristol, Holiday Valley and Greek Peak now offer cross-country skiing and snowshoeing trails, and that diversification may continue across the industry, she predicts. The most successful resorts, she says, will even go after non-skiers who like the idea of sipping hot cocoa in front of a crackling fire. “Do I think ski resorts have a future? Absolutely,” she says. Sheila Livadas is a Rochester-area freelance writer. “For under $100, you could be well equipped to go out and jig for perch or panfish, anything like that,” says Lynn Cay- ward, a fishing pro with Bass Pro Outdoor World LLC, also called Bass Pro Shops, in Auburn. The most important piece of equipment for ice fishing is an auger to drill through the ice. While gas-powered augers can cut through ice quickly, many people use a small, inexpensive hand auger for the job. Since there is no casting in ice fishing, shorter poles called jigging rods are frequently used. Ice fishers also use devices called tip-ups, which have flags or other signals to alert fishermen when a fish has been caught. For more serious ice fishing, a portable shelter is usually a must-have. “They’re very easy to drag onto the ice and set up really fairly easily,” Everard says. “You can fish on some really frigid, nasty days, and it’s pretty comfortable.” Like ice sailing, ice fishing depends on good ice. Three to four inches will hold an individual; eight or more is enough to drive on. Adequate ice coverage in the Finger Lakes area usually appears in the first week of January, Cayward says. Ice fishing can be done in many places locally; Cayuga, Keuka and Otisco lakes are popular spots. In some places, hundreds of people will gather to fish. “It’s like a little village out there, there’s so many people,” Everard says. Andrew Dollard is a Rochester-area freelance writer. shoveling, she adds. The club’s 20 staff members specialize in offering individual coaching for new members. “During an initial evaluation, we see where the individual needs specific work, and we tailor a program for their body and mind,” Brennan says. She recommends some form of movement for people of all ages. “It’s easy to become a couch potato, but obviously that’s not a healthy way to go. If we don’t move our muscles, then they will atrophy. Moreover, moving offers enormous psychological benefi ts. Everyone needs to move to feel better.” A similar approach guides Mark Sandler’s yoga practice. As co-owner of Ab- solute Yoga and Wellness—a company he has owned with his wife, Carrie Gaynor, for several years—Sandler believes in the healing properties of yoga therapy. The couple operates two locations, one on Monroe Avenue in Rochester and a second in Perinton. Sandler and Gaynor offer 16 yoga classes weekly, ranging from gentle movement for seniors and individuals who use wheelchairs to advanced classes. “Yoga helps a person develop strength, balance and concentration,” Sandler explains. “Yoga is a perfect activity for athletes who want to grow stronger, because it creates space and length within our bodies’ joints.” Sandler sees an uptick in winter enrollment because yoga can help people avoid physical injuries associated with outdoor activities. He counsels individuals to walk in safe outdoor places during the winter months as a way of allowing more fresh air into their lungs. “When people tell me they power walk indoors at the mall, I encourage them to take their workout outdoors and walk through a field with uneven terrain,” Sandler says. “That activity, combined with regular yoga practice, can be enormously beneficial— both physically and spiritually.” The bottom line is to keep moving, he says. “Real yoga is about more than just exercise. It’s about self-transformation.” Debbie Waltzer is a Rochester-area freelance writer. Continued from page 19 or three hours, you could go to a dogsled race every weekend if you wanted.” The Seneca Siberian Husky Club will host a demonstration event Jan. 17 at this year’s Winterfest in Mendon Ponds Park. The group also makes presentations at local libraries and offers a “Mushing 101” class for new participants. For beginning mushers, not much is needed besides the dogs; even the sled is not always necessary. One way to get started is with skijoring—essentially crosscountry skiing with one or two dogs. And some dogsledders will use bicycles or wheeled carts, making the sport a yearround activity. For a slower-paced, more relaxed winter sport, many people in this area take up ice fishing. “Ice fishing can be more of a social event,” says James Everard, an aquatic biologist with the state Department of Environmental Conservation. “You can sit back and bring out a little stove or something. “You can cook lunch or toss the football around or whatever you want to do.” Unlike other winter activities, ice fishing can be done without expensive equipment. JANUARY 1, 2010 Photo courtesy of Sodus Bay Ice Boat Club An iceboat typically has a long, narrow hull with a plank running across it near one end and sharpened steel runners at the front of the hull and each end of the plank. JANUARY 1, 2010 ROCHESTER BUSINESS JOURNAL / RBJDAILY.COM PAGE 21 Don’t be defensive after a big error; just listen to the boss recently made a good-sized mistake in managing some data required for a project at work. I managed to correct it in time, but my supervisor was very unhappy that it happened in the first place, and now I expect the whole thing to wind up on my next performance appraisal. I have worked with my team in developing some steps to prevent it from happening in the future, but with the speed at which we operate, anything can happen. I feel my confidence has been shaken a bit, and I’m very, very worried about the next big project. Do you have any advice?” It sounds as if this mistake was caught in the nick of time—before serious harm was done. But you still sweat it, wondering how it will play out or to what extent it will be held against you in the future. We don’t know the context here, such as your length of service at this company or your history with this boss. But what happened is causing you anxiety for your immediate future and possibly your longterm future with the company. So it’s a good idea to learn skills that will help you take some control over the situation, says Nance Guilmartin, an executive coach and author of “The Power of Pause: How to Be More Effective in a Demanding, 24/7 World.” “What I suggest is to combine a little common sense mixed with emotional intelligence and create what I call ‘communi- “I MANAGERS AT WORK Kathleen Driscoll cations intelligence,’” she says. This skill involves being able to set aside your own anxiety when addressing the situation. “Our automatic response is to get out of harm’s way,” Guilmartin says. “We get defensive and say, ‘Let me fix it. It won’t happen again.’ But unfortunately, that doesn’t solve the problem or build the relationship we need to have going forward.” So pause, she says, and step back if you can; see if you can change your perspective, “instead of being concerned about yourself.” Take the time to meet with the boss and reflect a little on what happened. “Put yourself in the shoes of your boss,” she says. You can say, “I can’t imagine what was going through your mind when you saw this,” and then pause, Guilmartin says. “Don’t defend or explain; just leave space to learn more.” After listening to what the boss says, you can rephrase it to learn more. “It means taking responsibility and not being defen- sive,” she says, “and listening to see if the boss will engage with you.” You might learn about the next project that lies ahead. You might be able to learn exactly what the boss’s concerns are and even take some steps to prevent further problems, Guilmartin says. Since you don’t know what is going to happen, you can’t really promise that it won’t happen again. “But these communications intelligence skills help you take responsibility and cultivate resilience so that you bounce back when the next unexplained thing hits you. “Regardless of your level in the organization, you need to learn where the boss is coming from before you start speaking. You’re validating what you think they might be imagining and letting them clarify, rephrase and then speak. You’re building something together, and that makes it harder for the boss to throw the problem back at you.” If you’re faced with the boss’s big concern about your project or your team’s performance, for instance, you can clarify with more open-ended questions: “Is there anything else we can do that would make you more comfortable? During these difficult times, we might unexpectedly miss something. Is there anything else we’re not thinking about?” Then listen again. That gives the boss the opportunity to cover other things and gives you even more information. Paus- ing is counter-intuitive, Guilmartin says. “Most people wouldn’t think it’s powerful to pause. We often react at our peril, and we don’t access the problem beneath the problem.” Communication like this is more difficult, however, when it has to happen by e-mail. And in today’s 24/7 world, that could happen. If that’s the situation, Guilmartin suggests pausing to get in touch with your own emotions before writing the first e-mail. “People can throw words like bullets,” she says. “I call them driveby e-mails.” After that first e-mail, try to continue the communication with your boss in a meeting or phone call. “Take the time to provide a tone of appreciation, validation, reassurance and openness, so there is no defense, no blame and no shame,” Guilmartin says. Pausing is very powerful and “helps you get your mental bearings, adopt a ‘get curious, not furious’ mind-set and to access humility to go beyond what you think you know to generate a more informed response,” she says. “Think of it as a global positioning system to help you make better choices.” Managers at Work is a bimonthly column exploring the issues and challenges facing managers. Contact Kathleen Driscoll with questions or comments by phone at (585) 249-9295 or by e-mail at [email protected]. ‘Call me after the holidays’: Here’s what to do when the prospect stalls all me after the holidays” is the second-most-heard objection in sales (the first being “Your price is too high” and the third being “I have to think about it”). It comes up year after year, and salespeople get frustrated year after year, unnecessarily. Here’s how to think about it, and here’s what to do about it. Humbug. Salespeople hate holidays. They are excuses for decision makers to put buying decisions on hold. But the worst of the holidays is the period from Christmas to New Year’s. “Call me after the holidays” and “Call me after the first of the year” are two of the most hated phrases in sales, although they still rank behind “We’ve decided to buy from someone else.” “Call me after the holidays” is not really an objection. It’s worse; it’s a stall. Stalls are twice as bad as objections. When you get a stall, you have to dance around it somehow, and then you still must find the real objection before you can proceed. Here are some clever lines and winning tactics that will help you overcome the stall: Close on the stall line. “What day after the first of the year would you want to take delivery?” Firm it up, whenever it is. Ask, “When after the first of the year? Can I buy you the first breakfast of the new year?” Make a firm appointment. If it’s just a callback, make the prospect write it down. Callbacks must be appointments; otherwise the prospect is never there when you call. Writing it down makes it a firm commitment. Tell the prospect about your resolution. “I’ve made a New Year’s resolution that I’m not going to let people like you, who need our service, delay until after the first of the year. You know you need it.” Offer incentives and alternatives. Invent reasons not to delay—billing after the holiday, or an offer to order now for delivery after the holiday. “C SALES MOVES Jeffrey Gitomer Question the prospect into a corner— and close when you get there. “What will be different after the holidays? Will anything change over the holidays that will cause you not to buy?” Prospect’s answer: “Oh, no, no.” “Great!” you say. “Let’s get your order in production (service scheduled) now, and we’ll deliver it after the holiday. When were you thinking of taking delivery (beginning)?” Agree. Then disagree. “I know what you mean. Lots of people feel that way. Most don’t realize that the money wasted between now and the first of the year would be a huge saving if they buy now. Are you sure you want to waste the money?” Get a testimonial letter. Ask someone who bought before the holidays and is happy about it to write you a two-paragraph letter. Get one paragraph about the value received and how the customer originally wanted to wait. The second paragraph should be about how happy the customer is with your service after the sale. These testimonials are more powerful than your sales pitch. Drop in with holiday cheer. Use a small holiday plant or gift to get in the door. (No one says no to Santa—unless you live in Philadelphia. There they boo Santa.) Create urgency. “There will be a product or delivery backup after the first. Schedule now.” Be funny. “So many people have said ‘Call me after the first’ that I’m booked until April. I do, however, have a few openings before the first. How about it?” Making the other person smile will go a long way toward getting past the stall. An alternative quip: “What holiday?” Beg. “Pleeeeaaase. I’ll be your best friend.” Reality check: The success with which you handle this stall is directly related to the quality of the relationship you have built with your prospect or customer. A good relationship allows more liberty to press for immediate action. A weak relationship will mean you wait until after the holiday. Or longer. Prevention, of course, is the best cure. If you know this objection is coming, do something before it happens. Prevention of objections and stalls is the most obvious, most powerful and least used sales technique. Here are a few prevention methods. ■ Start in early November to create urgency. ■ Set price increases in September to take effect Jan. 1. Announce them right away, and communicate them weekly into the holiday season. ■ Create a holiday special. Have a fiveday sale in December. ■ Offer December price incentives or special value incentives. ■ Throw a holiday party. Invite prospects and customers, and offer them a “tonight-only deal.” ■ Hold a series of seminars about issues important to your prospects and customers. Have the best one just before the holidays. Serve great food. ■ Create an internal sales contest with great first, second and third prizes. ■ Build relationships all year long. The bottom line is this: As sure as you’ll spend lots of money this holiday season, someone will ask you to call after it’s over. Don’t get mad; get creative. Don’t get frustrated; get a relationship. Jeffrey Gitomer, president of BuyGitomer Inc. of Charlotte, N.C., gives seminars, runs annual sales meetings and conducts training programs on selling and customer service. SENALL experience working together as a region, and so we should have a good chance at competing for these future opportunities. Q: As far as HTR overall, what are some of the key efforts you are looking forward to in 2010? A: HTR is in the final stages of developing a new comprehensive strategic plan, which we hope to roll out at the end of January. We are looking forward to sharpening our focus, expanding some of our programs and services, and working more closely with our partners. We believe HTR plays an important role in the region by serving as a hub that connects technology, talent and capital with hands-on expertise to build successful businesses. We are very optimistic about 2010 and beyond, and we look forward to helping achieve the longer-term vision of a vibrant, innovation-based, regional economy here in Rochester. Continued from page 2 companies received $40 million in funding. Models like this one can be replicated in other regions around the country. Q: Did you take away any ideas from the meeting that might be beneficial to the Rochester region? A: Probably the most valuable takeaway was to better understand how the federal agencies are thinking about future policies and programs. There is strong focus on regionalism and building collaborative working groups within regions to stimulate local growth. There is also increased resolve to make federal agencies work more seamlessly with one another. As new funding programs are developed within each of these agencies, we can expect to see strict requirements for regional collaboration. Fortunately for Rochester, we have good MARKETWATCH PAGE 22 JANUARY 1, 2010 ROCHESTER BUSINESS JOURNAL PORTFOLIO LOCAL STOCK PERFORMANCE COMPANY (EXCHANGE) PERCENT NET CLOSING CLOSING CHANGE CHANGE IN IN PRICE PRICE 12/28/09 12/21/09 PERIOD PERIOD AT&T Inc. (NY-T) Bank of America Corp. (NY-BAC) Biophan Technologies Inc. (OTCBB-BIPH) Bon-Ton Stores Inc. (NAS-BONT) CVS Caremark Corp. (NY-CVS) Ciber Inc. (NY-CBR) Citigroup Inc. (NY-C) Constellation Brands Inc. Class A (NY-STZ) Constellation Brands Inc. Class B (NY-STZB) Constellation Energy Group Inc. (NY-CEG) The Cooper Cos. Inc. (NY-COO) Corning Inc. (NY-GLW) Danaher Corp. (NY-DHR) Document Security Systems Inc. (AMEX-DMC) 3 Dr Pepper Snapple Group Inc. (NY-DPS) Eastman Kodak Co. (NY-EK) EnPro Industries Inc. (NY-NPO) Exxon Mobil Corp. (NY-XOM) Fairport Savings Bank (OTCBB-FSBC) Financial Institutions Inc. (NAS-FISI) First Niagara Financial Group Inc. (NAS-FNFG) 4 Frontier Communication Corp. (NY-FTR) Gannett Co. Inc. (NY-GCI) GateHouse Media Inc. (OTCBB-GHSE) Genesee & Wyoming Inc. (NY-GWR) Global Crossing Ltd. (NAS-GLBC) Graham Corp. (AMEX-GHM) HSBC Holdings PLC (NY-HBC) Harris Corp. (NY-HRS) Harris Interactive Inc. (NAS-HPOL) Hartmarx Corp. (OTCBB-HTMXQ) Hewlett-Packard Co. (NY-HPQ) Home Properties Inc. (NY-HME) IBM Corp. (NY-IBM) IEC Electronics Corp. (AMEX-IEC) ITT Corp. (NY-ITT) J.C. Penney Co. Inc. (NY-JCP) JPMorgan Chase & Co. (NY-JPM) Johnson & Johnson (NY-JNJ) Kohl's Corp. (NY-KSS) Kraft Foods Inc. (NY-KFT) M&T Bank Corp. (NY-MTB) Macy's Inc. (NY-M) Monro Muffler Brake Inc. (NAS-MNRO) NaturalNano Inc. (OTCBB-NNAN) Newell Rubbermaid Inc. (NY-NWL) Nortel Networks Corp. (OTCBB-NRTLQ) Pactiv Corp. (NY-PTV) Paetec Holding Corp. (NAS-PAET) Parker Hannifin Corp. (NY-PH) Paychex Inc. (NAS-PAYX) Performance Technologies Inc. (NAS-PTIX) Robbins & Myers Inc. (NY-RBN) Rural/Metro Corp. (NAS-RURL) SPX Corp. (NY-SPW) Sears Holding Corp. (NAS-SHLD) Seneca Foods Corp. Class A (NAS-SENEA) Seneca Foods Corp. Class B (NAS-SENEB) Stantec Inc. (NY-STN) Staples Inc. (NAS-SPLS) Stewart Information Services Corp. (NY-STC) Target Corp. (NY-TGT) Thermo Fisher Scientific Inc. (NY-TMO) Thomson Reuters Corp. (NY-TRI) Time Warner Cable Inc. (NY-TWC) Tompkins Financial Corp. (AMEX-TMP) Torvec Inc. (OTCBB-TOVC) Transcat Inc. (NAS-TRNS) Tyco International Ltd. (NY-TYC) Ultralife Corp. (NAS-ULBI) United Technologies Corp. (NY-UTX) Veramark Technologies Inc. (OTCBB-VERA) Verizon Communications Inc. (NY-VZ) VirtualScopics Inc. (NAS-VSCP) Wal-Mart Stores Inc. (NY-WMT) WindTamer Corp. (OTCBB-WNDT) Xerox Corp. (NY-XRX) Zapata Corp. (NY-ZAP) 1 Earnings per share are for the company's most recent four quarters. 2 28.33 15.29 0.01 10.56 32.39 3.52 3.39 16.05 15.83 36.02 38.14 19.24 75.80 2.42 29.16 4.30 26.68 69.08 9.95 11.98 14.13 7.92 15.23 0.17 33.84 14.29 20.88 57.39 47.48 1.22 0.01 52.76 48.10 132.31 4.75 50.61 27.38 41.72 64.94 55.45 27.48 66.85 17.76 34.31 0.02 15.17 0.03 24.00 4.32 54.81 31.00 2.72 24.83 5.99 56.90 85.44 22.99 23.00 29.09 25.01 11.05 48.45 48.55 32.00 41.69 40.50 27.54 15.28 0.01 10.08 32.30 3.51 3.42 15.48 15.42 35.31 37.50 18.98 76.07 2.33 28.33 4.31 25.33 68.51 9.50 11.25 13.88 7.56 14.03 0.17 33.27 13.21 21.08 56.45 45.71 1.18 0.01 51.99 45.77 128.65 4.00 50.37 27.66 41.90 64.33 54.61 26.99 65.77 17.58 34.32 0.02 15.02 0.03 23.70 4.17 54.50 30.96 2.69 24.05 5.37 55.46 78.68 23.74 23.58 28.06 24.36 10.37 49.33 48.55 31.68 42.41 39.90 0.42 6.25 35.65 4.34 70.46 0.26 33.49 1.02 53.98 0.60 8.48 6.79 0.40 6.00 35.35 3.72 69.36 0.25 33.02 1.04 53.40 0.53 8.48 6.79 0.79 0.01 0.00 0.48 0.09 0.01 -0.03 0.57 0.41 0.71 0.64 0.26 -0.27 0.09 0.83 -0.01 1.35 0.57 0.45 0.73 0.25 0.36 1.20 0.00 0.57 1.08 -0.20 0.94 1.77 0.04 0.00 0.77 2.33 3.66 0.75 0.24 -0.28 -0.18 0.61 0.84 0.49 1.08 0.18 -0.01 0.00 0.15 0.00 0.30 0.15 0.31 0.04 0.03 0.78 0.62 1.44 6.76 -0.75 -0.58 1.03 0.65 0.68 -0.88 0.00 0.32 -0.72 0.60 0.02 0.25 0.30 0.62 1.10 0.01 0.47 -0.02 0.58 0.07 0.00 0.00 2.87 0.07 0.00 4.76 0.28 0.28 -0.88 3.68 2.66 2.01 1.71 1.37 -0.35 3.86 2.93 -0.23 5.33 0.83 4.74 6.49 1.80 4.76 8.55 0.00 1.71 8.18 -0.95 1.67 3.87 3.39 0.00 1.48 5.09 2.84 18.75 0.48 -1.01 -0.43 0.95 1.54 1.82 1.64 1.02 -0.03 0.00 1.00 0.00 1.27 3.60 0.57 0.13 1.12 3.24 11.55 2.60 8.59 -3.16 -2.46 3.67 2.67 6.56 -1.78 0.00 1.01 -1.70 1.50 5.00 4.17 0.85 16.67 1.59 4.00 1.42 -1.92 1.09 13.21 0.00 0.00 A weekly report compiled from the proxy statement and annual report of a publicly held company with local headquarters or a major division in the area P/E RATIO 13.90 540.40 LOSS LOSS 13.00 12.40 LOSS LOSS 0.00 LOSS 17.30 19.90 21.20 LOSS LOSS LOSS LOSS 16.10 104.80 48.80 30.10 16.20 LOSS LOSS 19.20 LOSS 17.10 327.40 20.98 LOSS LOSS 16.90 63.90 13.40 9.10 14.70 23.40 35.00 14.10 18.70 17.10 24.30 LOSS 25.00 LOSS LOSS LOSS 9.70 LOSS 26.80 22.70 LOSS 15.00 19.10 24.20 LOSS 7.09 7.10 26.80 22.70 LOSS 17.00 23.90 20.80 LOSS 12.70 LOSS 47.00 LOSS LOSS 16.80 LOSS 17.10 LOSS 15.50 LOSS 24.90 LOSS EARNINGS ANNUAL PER DIVIDEND SHARE1 RATE2 2.01 0.03 -0.09 -10.18 2.46 0.29 -3.34 -1.05 0.00 -7.65 2.21 0.97 3.59 -0.34 -0.71 -5.86 -4.74 4.26 0.09 0.24 0.48 0.48 -19.71 -12.38 1.80 -2.83 1.23 0.17 0.28 -1.38 -0.40 3.14 1.52 9.71 0.53 3.44 1.17 1.57 4.58 2.92 1.67 2.75 -11.57 1.37 -0.03 -0.15 -6.87 2.58 -0.99 2.05 1.37 -0.57 1.66 0.29 1.29 -0.11 3.24 3.24 1.10 1.10 -13.23 2.87 2.04 1.59 -22.94 3.16 -0.10 0.13 -3.81 -0.58 4.20 -0.10 1.95 -0.09 3.45 -0.03 0.35 -0.10 52 - WEEK HIGH LOW 1.64 0.04 NONE NONE 0.30 NONE NONE NONE NONE 0.96 0.06 0.20 0.12 NONE NONE NONE NONE 1.68 NONE 0.40 0.56 1.00 0.16 NONE NONE NONE 0.08 NONE 0.88 NONE NONE 0.32 2.68 2.20 NONE 0.85 0.80 0.20 1.96 NONE 1.16 2.80 0.20 0.28 NONE 0.20 NONE NONE NONE 1.00 1.24 NONE 0.16 NONE 1.00 NONE NONE NONE NONE 0.33 0.10 0.68 NONE 1.12 NONE 1.36 29.46 19.10 0.02 14.47 38.27 5.66 7.59 17.56 17.55 36.31 38.81 19.50 76.56 3.19 30.65 7.66 26.42 82.73 9.95 15.99 16.34 8.87 15.75 0.45 34.26 15.52 21.55 64.42 47.56 1.25 0.53 52.94 47.78 130.57 7.69 56.95 37.21 47.47 65.41 60.89 29.84 69.89 20.84 34.85 0.09 16.10 0.47 27.71 4.52 59.36 32.88 3.67 26.03 6.26 65.23 84.36 34.40 33.71 29.42 25.10 23.79 51.77 49.70 35.88 68.22 61.30 21.44 2.53 0.01 0.96 23.74 2.03 0.97 10.72 10.50 15.05 14.68 8.60 47.73 1.53 11.83 2.01 13.36 61.86 5.00 3.27 9.48 5.32 1.85 0.03 16.42 5.06 7.16 22.89 26.11 0.15 0.00 25.39 23.35 79.68 1.00 31.94 13.71 14.96 46.25 32.50 20.81 29.11 6.27 21.54 0.00 4.51 0.01 10.62 1.04 27.69 20.31 2.48 13.01 0.50 36.34 34.27 18.04 19.73 14.19 14.35 8.45 25.00 30.83 21.89 20.19 32.05 NONE NONE 0.80 NONE 1.54 NONE 1.90 NONE 1.09 NONE 0.17 NONE 1.65 8.90 37.33 14.43 70.75 0.53 34.76 1.68 57.51 2.60 9.75 7.66 0.34 3.40 17.25 3.42 37.40 0.20 26.10 0.38 46.25 0.40 4.12 5.00 New York Stock Exchange-RBN Headquartered in Dayton, Ohio, Robbins & Myers Inc. is a supplier of engineered equipment and systems for critical applications in energy, industrial, chemical and pharmaceutical markets worldwide. Its principal brand names include Moyno, Yale, New Era, Tarby and Hercules. The company operates facilities in North and South America, Europe and Asia. Robbins & Myers’ business consists of three segments: fluid management, which manufactures and markets equipment and systems used in oil and gas exploration and recovery, specialty chemical, wastewater treatment and a variety of other industrial applications; process solutions, which designs, manufactures and services glasslined reactors and storage vessels, standard and customized fluid-agitation equipment and systems, thermal fluid systems and customized fluoropolymer-lined fittings, vessels and accessories, primarily for the pharmaceutical and fine chemical markets; and the Romaco segment, which designs, manufactures and markets packaging and secondary processing equipment for the pharmaceutical, health care, nutriceutical, food and cosmetic industries. Robbins & Myers employs 3,357 people and some 250 people at its Rochester facility, Pfaudler Inc. Pfaudler is in the company’s process solutions segment and manufactures glass-lined vessels for the pharmaceutical and chemical industries, modular process systems and other corrosion-resistant equipment. The company reported sales of $640.4 million during fiscal 2009, representing a decrease of 18.7 percent over sales of $787.2 million in 2008. It reported net income of $55.3 million, or $1.66 per share, compared to $87.4 million in 2008. The company’s annual dividend was 16 cents per share, an increase of 1 cent from the previous year. Net cash flow provided by operating activities was $51.9 million, net cash used in investing activities was $20 million, and net cash used in financing activities was $45.1 million. Research and development costs totaled $6.7 million, 3.8 percent more than expenditures of $6.5 million in fiscal 2008. The company’s fiscal year ended on Aug. 31. Common shares outstanding as of Dec. 24 ...................................................... 33,021,000 Price per share of common stock on Dec. 24 .......................................................... $24.86 Total market value on Dec. 24 ......................................................................... $820,902,060 Controlled by all directors and officers as a group ............................................... 876,403 (2.7 percent) Performance Record (Dollars in thousands except per-share data) 2009 2008 Sales $640,358 $787,168 Net income 55,346 87,402 Net income per share 1.66 2.52 Dividends per share 0.16 0.15 Total assets 796,854 864,717 Total debt 30,459 33,627 Shareholders’ equity 468,951 500,017 Operating cash flow (loss) 51,860 89,560 Investing cash flow (loss) (20,019) (18,691) Financing cash flow (loss) (45,133) (65,872) Formerly Cadbury Schweppes PLC Formerly Citizens Communications Co. 2005 $604,773 (262) (0.02) 0.11 740,193 175,408 301,646 26,340 (4,465) (7,947) Number of common shares1 Peter Wallace, 55, president and CEO ....................................................................... 345,466 Thomas Loftis, 65, chairman; owner, Loftis Investments LLC ...................................... 80,050 Dale Medford, 59 ........................................................................................................... 17,026 Stephen Kirk, 60, senior vice president and chief operating officer, Lubrizol Corp. ......................................................................................................... 9,110 Andrew Lampereur, 46, executive vice president and chief financial officer, Actuant Corp. ........................................................................................................... 6,260 Albert Neupaver, 59, president and CEO, Wabtec Corp. .............................................. 4,146 Richard Giromini, 56, president and CEO, Wabash National Corp. ........................................................................................... 2,546 Executive Compensation Officer 2009 cash compensation2 Peter Wallace, president and CEO ........................................................................ $1,758,910 Christopher Hix, vice president and chief financial officer .......................................... 713,610 Saeid Rahimian, vice president and president, fluid management group................... 673,462 Kevin Brown, controller ................................................................................................ 450,859 Jeffrey Halsey, vice president, human resources ....................................................... 351,216 Gary Brewer, vice president and president, process solutions group ......................... 257,175 Above executive officers as a group .................................................................. $4,205,232 Footnotes: 1 Includes shares that are beneficially owned, shares owned by family members and shares that may be acquired through the exercise of stock options 2 Includes salary, bonuses, value of stock and option awards, non-equity incentive plan compensation, change in pension value and nonqualified deferred compensation earnings, value realized from stock options exercised and all other compensation Stock Performance Fiscal Year-end Sto ck Prices for Robb ins & Myers Com mon Stock $60 $50 $40 $30 $20 $10 $0 2004 2005 2006 2007 Robbins & Myers monthly, quarterly, semiannual or annual declaration. 4 2006 $625,389 (19,587) (1.31) 0.11 712,047 105,531 339,422 40,581 14,173 (29,352) Directors Annual dividend rates are annual disbursements based on the last 3 2007 $695,393 50,705 2.96 0.13 816,143 103,075 412,518 65,113 (2,824) 4,207 Researched by Ashley Coon 2008 2009 ECONOMYTRACK Positive trend continues with latest U.S. indicators he Federal Open Market Committee meeting of Dec. 15-16 ended with a statement that indicates a modest economic recovery. The committee said “the deterioration in the labor market is abating”—pretty clear words that the jobs picture is improving. In the same paragraph, household spending was seen “to be expanding at a moderate rate”—again, the most positive tone in months. While not entirely overlooked, the state of world financial markets was the most positive news of the meeting. The simple statement that “financial market conditions have become more supportive of economic growth” didn’t tell the whole story. The Fed is beginning to unwind and deleverage its balance sheet, with the expiration of liquidity vehicles for money markets, commercial paper dealers, U.S. Treasury dealers and foreign central banks. Nobody is saying much about it, but this is solid evidence that the Fed is seeing a substantial decline in global banking problems and hopes to continue backing out of these borrowing vehicles. Interest rates will remain uncommonly T Interest rates may begin to rise in midsummer if housing and business spending stay positive: low for now, but it’s a better bet that the Fed foresees this credit accommodation ending sooner than previously thought. I’m thinking there will be midsummer increases if housing and business spending remain positive. Inflation news for November was fairly mild. The Producer Price Index rose 1.8 percent in November because of a pretty good increase in energy costs. Without food and energy, the increase was a mild 0.5 percent. Energy had the same effect on crude and intermediate goods, whose monthly changes (0.3 percent, minus 0.8 percent) were meaningless. But wholesale inflation for the past 12 months was 2.4 percent—a little higher than I care for. On the retail side, the Consumer Price PAGE 23 JANUARY 1, 2010 ROCHESTER BUSINESS JOURNAL Unemployment rates GENESEE COUNTY 10 8.5 9 7.5 8 6.5 7 5.5 6 SPOTLIGHT N.Y. population estimate shows growth 10 N D J F M A M J J A S O N MONROE COUNTY Gregory S. MacKay Index rose a modest 0.4 percent in November and has risen 1.8 percent in the past 12 months. Energy price movement takes longer to affect the CPI, and rapid monthly energy moves seldom affect the index quickly. Hence, the core CPI was up 1.7 percent for the year, almost the same as regular CPI. As I’ve written before, keep oil around $75 or less and the recovery continues. Housing put more good numbers on the board. More reasonable November weather in the North brought an increase of 6 percent in building permits from October levels. At this point, permits are only 7.3 percent below year-ago levels. Housing starts were 8.9 percent above October levels and trailed November 2008 by 12.4 percent. Current permits and starts are less than half the levels of two years ago, 30 percent of levels six years ago and 35 percent of levels 10 years ago. So the pitchmen who claim a double dip is coming when the big banks dump their housing problems aren’t seeing the whole picture. While we certainly overbuilt nationally for a few years, inventories are down, starts are still low and more tax incentives are on the way. Finally, the Conference Board’s Leading Economic Index rose 0.9 percent in November, increasing for the eighth month in a row. It is now at levels not seen since July 2007. Good news on interest rates, unemployment, weekly working hours and housing offset weaker data on business deliveries and consumer expectations. The coincident indicators also improved in November, as personal income, industrial production and wholesale sales gained ground. Economists at the Conference Board see a slowly improving economy through 2010. Gregory S. MacKay is senior vice president and chief economist of Canandaigua National Bank and Trust Co. LIVINGSTON COUNTY 9.5 4.5 BEHIND THE NUMBERS (percentage) 5 9 9 8 8 7 7 6 6 5 5 4 N D J N D J F M A M J J A S O N F M A M J J A S O N F M A M J J A S O N M J J A S O N ONTARIO COUNTY F M A M J J A S O N ORLEANS COUNTY 4 N D J WAYNE COUNTY 11.5 10 10.5 9 9.5 8 8.5 7 7.5 6 6.5 5.5 N D J F M A M J J A S O N 5 N D J Mortgage filings Construction contracts (Monroe County) (in millions of dollars) COMMERCIAL-METRO 3,500 3,000 75 2,500 2,000 50 1,500 1,000 N 25 0 SEPT OCT D J F M A NOV Metro sales tax distributions RESIDENTIAL-METRO 25 (in millions of dollars) 200 150 20 100 50 15 SEPT OCT ’09 1st quarter NOV Foreign exchange ’09 2nd quarter ‘09 3rd quarter (per $1 U.S.) BRITISH POUND CANADIAN DOLLAR 0.8 1.3 0.7 1.2 0.6 1.1 Change in state population, 2008-09 (percentage) 0.5 8 N D J F M A M J J A S O N EURO 6 1.0 N D J F M A M J J A S O N J F M A M J J A S O N F M A M J J A S O N INDIAN RUPEE 52 0.8 4 50 0.7 2 0 48 Massachusetts New Jersey Connecticut New York Pennsylvania Vermont 0.6 Source: U.S. Census Bureau N D J F M A M J J A S O N JAPANESE YEN New York’s population increased 3.8 percent from July 1, 2008, to July 1, 2009, according to the latest U.S. Census Bureau estimates. The state remains the Northeast’s most populous with 19.5 million people and gained an estimated 73,664 residents over the 12-month period. New Jersey’s population grew 5.1 percent and Massachusetts’ 6.7 percent. Another neighboring state, Vermont, had a smaller increase of 1.1 percent and remains the least populous in the region with roughly 620,000 residents. The Northeast population as of July 1 was estimated at 55.3 million, up 4.2 percent. The nation’s population increased 8.6 percent to 307 million. —Ashley Coon 46 100 15 95 14 90 13 85 N D N D MEXICAN PESO J F M A M J J A S O N 12 N D J PAGE 24 ROCHESTER BUSINESS JOURNAL / RBJDAILY.COM Community Events A Weekly Listing of Upcoming Non-Profit and Community Events JANUARY 1, 2010 NON-PROFITREPORT A Weekly Profile of a Local Non-Profit Organization calendar SATURDAY, JANUARY 30, 2010 Chocolate Ball: Join the Epilepsy Foundation for the 24th annual Chocolate Ball. This year’s theme is Noche Caliente, and guests at the event will enjoy spicy chocolate, sizzling salsa dancers and hot Latin jazz. The highlight of this evening is the cocktail hour, when guests sample a dozen awardwinning chocolate creations from local pastry chefs. This year’s sponsors include KeyBank, KPMG, Segar & Sciortino and VIP Travel Service. Don’t miss Rochester’s premier chocolate event and the biggest fundraiser of the year for the Epilepsy Foundation! For ticket information, visit www.epilepsyuny.org. Sponsored by: If you are interested in listing your non-profit fundraiser in the weekly Community Events Calendar and Clearinghouse, please contact Kerry McGlone at (585) 546-8303, ext. 102, or by e-mail at [email protected]. Compeer Rochester Inc. began in 1973 as “Adopt-a-Patient,” a program that matched mentally ill adults at the Rochester Psychiatric Center with volunteers who would visit them regularly to provide friendly support. The mission remains largely unchanged, although Compeer Rochester’s programs have expanded recently to include mentoring for youths with incarcerated parents. The name Compeer, a melding of “companion” and “peer,” came into use in the mid-1970s. The program was expanded to serve young people in 1978, and by 1980 the organization had begun spreading throughout New York. Compeer established Compeer International in 1982 to promote the organization’s service model nationwide. In 2006, Compeer International became the separate organization Compeer Inc. and the local affiliate took its current name, Compeer Rochester Inc. Now there are 80 affiliated programs in 27 states, Canada and Australia. The Compeer model of mentoring has been listed in a publication of the American Psychological Association as a best practice for fostering recovery among people with serious mental illness. And a 2002-03 study of Compeer adult mentoring programs by Boston University’s Center for Psychiatric Rehabilitation found “a significant, lasting, positive effect.” Compeer Rochester’s programs include: Adult mentoring: Trained volunteers provide rehabilitative support for adults diagnosed with mental illness—currently more than 300 people annually. The aim is to foster greater independence and integration into the community. Youth mentoring: Each mentor is trained and supported while providing friendship to a young person who has an emotional or behavioral disorder. The minimum volunteer commitment is one year. Group events are scheduled throughout the year to augment the one-to-one relationship. Community Connections for Youth: Volunteer mentors encourage the development of young people who have serious emotional disturbance or mental health problems and thus have difficulty participating in mainstream social and recreational activities. The focus is on reaching a specific, skill-related goal, and participation in the program is part of a unified plan of care developed for the young person and his or her family. Mentoring Children of Promise: Volunteers are matched with boys and girls under age 16 who have incarcerated parents, and they spend at least four hours a month together. The aim is to offer social and emotional support and to encourage children not to make choices that could eventually result in their own incarceration. Supportive Partners for Recovery: Paid mentors are matched with adults referred by case managers and are trained to help clients work toward recovery goals. Compeer Calling: Volunteers serve as telephone friends to people needing companionship and emotional support. Often these clients are waiting to be matched with one-to-one mentors. Compeer Rochester has 13 full-time and 17 part-time employees, and Dana Frame is president and executive director. The office is at 259 Monroe Ave., and the Web site is www.rochester.compeer.org. Financial Record Year ending Dec. 31, 2008 Revenue % Government contracts . . . . . . . . . . . . . . . . . . . . . . . . . $548,774 . . . . . . . . . . . . . 57 Contributions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186,199 . . . . . . . . . . . . . 19 Special events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154,830 . . . . . . . . . . . . . 16 Foundation grants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79,185 . . . . . . . . . . . . . . 8 Total revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $968,988 . . . . . . . . . . . . 100 Expenses % Program services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $755,514 . . . . . . . . . . . . . 78 Management and general . . . . . . . . . . . . . . . . . . . . . . . . 132,947 . . . . . . . . . . . . . 14 Fundraising . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50,114 . . . . . . . . . . . . . . 5 Cost of direct benefits to donors. . . . . . . . . . . . . . . . . . . . 34,510 . . . . . . . . . . . . . . 4 Total expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $973,085 . . . . . . . . . . . . 100 Excess (deficiency) of revenue over expenses . . . . . . . . ($4,097) Board of Directors Patrick Solomon, chairman; partner, Thomas & Solomon LLP Andrew Hoyen, vice chairman; director of channel sales, North America medical solutions, Carestream Health Inc. Kevin Pickhardt, vice chairman; CEO, Pharos Systems International Inc. David Bovenzi, treasurer; vice president and portfolio manager, U.S. Trust, Bank of America Private Wealth Management Maureen Creary, secretary; vice president of operations, Blue Mile Networks Only officers of the board are listed because of space limitations. The board has 19 additional members. —Researched by James Leunk If you are interested in having your group featured in the Non-Profit Report, please contact Rochester Business Journal at (585) 546-8303, ext. 116, or e-mail [email protected]. seen JANUARY 1, 2010 ROCHESTER BUSINESS JOURNAL / RBJDAILY.COM PAGE 25 St. Joseph’s Villa December 3: St. Joseph’s Villa held its annual Holiday Donor Recognition Event at the Memorial Art Gallery. The event honored individuals whose generosity and commitment have helped St. Joseph’s Villa enhance the programs it provides for children and families. Anna Manns, Brian Manns and Linda Rosenbaum Rachel Kin, Bev Minkau and Jennifer Hall Andrew Crossed, Trish Crossed, Amy Crossed-Rieck, Dick Crossed, Roger Battaglia, Tim Shanahan, Carol Crossed and Jessica Shanahan YMCA Victory Dinner November 19: The YMCA of Greater Rochester held a Victory Dinner at the Rochester Riverside Convention Center with about 300 people in attendance. The event celebrated a successful Invest in Youth campaign, which raised more than $1.5 million in 2009. Richard LeFrois, Phyllis LeFrois, Edward Pettinella and George Romell Kate Wilson, Joy Irwin, Jeffrey Cogan and Kelly Piacelli Devin Gotham and Ursula Staneff-Gotham Interested in submitting photos featuring people at your non-profit events? Please contact Ruth German at [email protected] or 546-8303, ext. 103, for guidelines on submitting event photos and details. PEOPLE The Rochester Business Journal welcomes photos with press releases three weeks before the desired publication date. Prints of digital photos cannot be used, however. If you would like your photos returned, please include a stamped, selfaddressed envelope. Send digital submissions to [email protected]. PAGE 26 JANUARY 1, 2010 ROCHESTER BUSINESS JOURNAL pany in 2002 and serves health care and tax-exempt organizations. Napieralski was hired in 2003 and is director of information technology. Conway is human resources director and joined the firm in 2006. Ken Johnson has been named director of engineering at Getinge Sourcing LLC. He brings more than 35 years of product experience to the role. Prioleau Maggio Brien Nothnagle Realtors announces the addition of Bert Maggio as associate broker in the Chili-Ogden branch. Mercedes Brien has joined the Brighton branch as a saleswoman. Maggio brings more than 20 years of experience to the firm, while Brien has more than 12 years of experience. 16 years of experience to the position and will work primarily with tax clients. Vicki James has been promoted to marketing manager. She will coordinate and lead all aspects of marketing, including communication, social media and promotions. Scheidt SUNY College at Brockport has appointed Darwin Prioleau as dean of the School of the Arts, Humanities and Social Sciences and Douglas Scheidt as dean of the School of Education and Human Services. Prioleau most recently served as professor of dance and chairman of the department of dance. Scheidt has been with the college since 1995 and served as chairman of the department of health science. Johnson ACT Rochester has hired Ann Johnson as director. Johnson will organize a variety of community engagement activities to help individuals and organizations become actively involved with ACT Rochester. Napieralski The Bonadio Group announces that Courtney Spitz, Michael Napieralski and Sue Conway have been promoted to principals of the firm. Spitz joined the com- Drumm Johnson Anne Liebenow and Ted Wurzburg have joined Keller Williams Realty as real estate sales professionals. Elisa Russo-Gable has joined Citizens Bank as a mortgage loan off icer. RussoGable brings 20 years’ experience to the role. She previously was with JPMorgan Chase. Russo-Gable Adrian Jules Custom Clothiers has hired Sarah Mahoney as a professional wardrobe consultant. James Thaney & Associates CPAs P.C. announces that Kimberly Drumm has been appointed to its accounting team as business development specialist. She brings David Schlafer has been promoted to recycling sales manager at Maven Technologies LLC. He has been with the company two years. Liebenow CB Richard Ellis announces the appointment of Harry Gleason as vice president. Gleason brings more than 18 years of experience to the role. Spitz cal affairs, North America, vision care. Merchea will serve as the department’s liaison to academic institutions and professional organizations. Gleason Bausch & Lomb Inc. has appointed Mohinder Merchea to director of medi- Freed Maxick & Battaglia CPAs P.C. announces that Jamie Ferri has joined the firm as a supervisor in the enterprise advisory services group. Andrew Hastings has been hired as a staff accountant in the audit department. CALENDAR The Rochester Business Journal welcomes press releases. Notices of calendar events should be submitted three weeks before the event date to ensure timely publication. Send digital submissions to [email protected]. MONDAY, JAN. 4 RochesterWorks Job Network Meeting— Free—9 - 11 a.m. and 1 - 3 p.m.—255 N. Goodman St.—Also offered Jan. 6—Call 258-3500 for additional information. Finger Lakes Works-Ontario Career Club— Free—9 - 11 a.m.—3010 County Complex Drive, Canandaigua—Also offered Jan. 11—Call Cathy Levickas at 396-4020 for additional information. Fairpor t Public Library Workshop— “Bragging Rights”—Free—6:30 - 8:30 p.m.— Fairport Public Library, 1 Village Landing, Fairport—Call 223-3998 to register. TUESDAY, JAN. 5 12—Call Mark Hoffman at 305-7133 for additional information. offered Jan. 13—Call Bev at 672-5158 for additional information. Speechcrafters Club 1044 of Toastmasters International Meeting—Free—6 p.m.—T.C. Riley’s Irish Pub, Rochester Institute of Technology, Park Point—Also offered Jan. 19—Call Kevin Yost at 334-7179 for additional information. Po s t p r a n d i a l To a s t m a s t e r s M e e t ing—$18—6:30 - 9:30 p.m.—Sanibel Cottage, 1517 Empire Blvd., Webster—Also offered Jan. 20—Call David Pope at 750-6234 for additional information. WEDNESDAY, JAN. 6 Network Ontario Meeting—Free—7:45 - 9 a.m.—Union Hill Country Grill, 1891 Ridge Road, Ontario—Also offered Jan. 20—Call Glen Cone at 727-7806 for additional information. Rochester Business Connections Lead Group Meeting—Free—8 a.m.—Jay’s Diner, 2612 West Henrietta Road—Visitors are welcome—Also offered Jan. 14—Call Bill Sweetland at 349-0336 for additional information. Toastmasters International Impressionist Club Meeting—Free—7 - 9 p.m.—Legacy Parklands, 2000 Park Creek Lane, Churchville— Visitors are welcome—Also offered Jan. 20—Call Marlene Markham at 889-4481 for additional information. Canaltown Connections Chapter of Business Network International Meeting—Free—7 - 8:30 a.m.—Slayton Place, 54 Slayton Ave., Spencerport—Also offered Jan. 14—Call (518) 618-1260 for additional information. ReSults LLC Seminar—“How to Generate Wealth and Protect It in Today’s Economy”— Free—8 a.m.—Hampton Inn, 7637 Route 96, Victor—Call (866) 538-6661 to register. Canalside Trailblazers Networking Group, CTN I—Free—7 - 8:30 a.m.—Midvale Country Club, 2387 Baird Road, Penfield—Also offered Jan. 14—Call Bev at 672-5158 for additional information. The August Group Networking Meeting— Free—9:30 - 11 a.m.—Bagel Bin Cafe, 2600 Elmwood Ave.—Visitors are welcome—Also offered Jan. 7—Call Tracey Aiello at 259-0610 for additional information. Premier Professionals Chapter of Business Network International Meeting—Free—7 - 8:30 a.m.—Flour City Diner, 2500 East Ave.— Visitors are welcome—Also offered Jan. 13—Call (518) 618-1260 for additional information. Early Edition Business Professionals Networking Group Meeting—Free—7:30 a.m.— Bagel Bin Cafe, 2600 Elmwood Ave.—Also offered Jan. 12—Call 292-1220, ext. 312, for additional information. The New York Networkers Chapter of Business Network International Meeting— Free—11:30 a.m. - 1 p.m.—Flour City Diner, 2500 East Ave.—Visitors are welcome—Also offered Jan. 13—Call Adam Wood at 720-9870 for additional information. Success Unlimited Chapter of Business Network International Meeting—Free—Noon - 1:30 p.m.—Northfield Food & Drink, 3001 Monroe Ave.—Also offered Jan. 12—Call Natasha Johnson at 329-5566 for additional information. North East Marketers Chapter of Business Network International Meeting—Free—7 8:30 a.m.—Midtown Athletic Club, 200 E. Highland Drive—Also offered Jan. 13—Call Mark Dolan at 218-4574 for additional information. Peak Performers Chapter of Business Network International Meeting—Free—7 - 8:30 a.m.—Flour City Diner, 2500 East Ave.—Also offered Jan. 12—Call David Miller at 697-4846 for additional information. TNT Chapter of Business Network International Meeting—Free—7 a.m.—Forest Park Retirement Community, 99 Forest Park, Victor— Also offered Jan. 13—Call Brian Hill at 732-8432 for additional information. Networking Referral Group of Rochester Meeting—Free—7:15 - 8:30 a.m.—255 Woodcliff Drive, Fairport—Also offered Jan. 12—Call 248-6718 for additional information. Early Birds Chapter of Business Network International Meeting—Free—7 - 8:30 a.m.— Carpe Diem Travel, 225 Tech Park Drive—Also offered Jan. 13—Call David McClellen at 5038598 for additional information. Mid Day Masters Chapter of Business Network International Meeting—Free—Noon 1:30 p.m.—The Legacy at Cranberry Landing, 300 Cranberry Landing—Also offered Jan. Canalside Trailblazers Networking Group, CTN II—Free—7:15 - 8:45 a.m.—Holiday Inn Express, 7502 County Road 42, Victor—Also THURSDAY, JAN. 7 Notable Networkers Chapter of Business Network International Meeting—Free—7 8:30 a.m.—Holiday Inn Express, 860 Holt Road, Webster—Visitors are welcome—Also offered Jan. 14—Call (518) 618-1260 for additional information. Networks Lead Group Meeting—Free—8 a.m.—Golden Fox Restaurant, 1115 Culver Road—Visitors are welcome—Also offered Jan. 14—Call 254-8710 for additional information. Greece A Team Chapter of Business Network International Meeting—Free—7- 8:30 a.m.— Hampton Inn, 500 Center Place Drive—Visitors are welcome—Also offered Jan. 14—Call Carolyn Stiffler at 732-0428 for additional information. Towpath Referrals Chapter of Business Network International Meeting—Free—7 8:30 a.m.—Pineview Family Restaurant, 2139 Union St., Spencerport—Also offered Jan. 14—Call Chris Smith at 899-2675 for additional information. Business Builders Chapter of Business Network International Meeting—Free—7 8:30 a.m.—Bayfront Restaurant, 1075 Empire Blvd., Irondequoit—Visitors are welcome—Also offered Jan. 14—Call David Cook at 872-2050 for additional information. Canalside Trailblazers Networking Group, CTN III—Free—7 - 8:30 a.m.—Country Village Family Restaurant, 1092 Long Pond Road— Also offered Jan. 14—Call Bev at 672-5158 for additional information. Rapid Referrals Chapter of Business Network International Meeting—Free—Noon 1:30 p.m.—Flour City Diner, 2500 East Ave.— Visitors are welcome—Also offered Jan. 14—Call Andrew Kernahan at 319-1751 for additional information. Fairport Public Library Workshop—“The Best Guide for Job Search: Your Marketing Plan”—Free—6:30 - 8:30 p.m.—Fairport Public Library, 1 Village Landing, Fairport—Call 2233998 to register. FRIDAY, JAN. 8 Brighton’s Best Chapter of Business Network International Meeting—Free—7 – 8:30 a.m.—Hawthorne’s Restaurant, 3500 East Ave.—Also offered Jan. 15—Call Ben Levy at CALENDAR 442-7014 for additional information. PAGE 27 JANUARY 1, 2010 ROCHESTER BUSINESS JOURNAL SUNDAY, JAN. 10 Solutions, 150 Metro Park—Visitors are welcome—Also offered Jan. 26—Call Jeff Fasoldt at 697-5512 for additional information. bers—8 a.m.—Inn on Broadway, 26 Broadway— Call JoAnn Zoda at 749-6041 for additional information. Toastitarians Toastmasters Club Meeting— Free—12:45 - 3 p.m.—First Unitarian Church of Rochester, 220 S. Winton Road, Youth Room— Also offered Jan. 24—Call Shirley at 482-6640 for additional information. Professionally Speaking Toastmasters Meeting—Free for non-members—6:30 - 9 p.m.—Midvale Country Club, 2387 Baird Road, Penfield—Also offered Jan. 26—Call 704-2825 for additional information. WEDNESDAY, JAN. 13 TUESDAY, JAN. 12 National Human Resources Association Monthly Breakfast Program—“The Power of Employee Engagement in Driving Business Success”—$23 for members, $30 for non-mem- Toasted Sage Toastmasters Club Meeting—Free—Noon - 1 p.m.—Toshiba Business Rochester Business Network Meeting— Free—7:15 - 8:45 a.m.—RochesterWorks, 255 N. Goodman St.—Also offered Jan. 27—Call Doug Drake at 352-9777 for additional information. ditional information. XRX Pioneer Singles Group Luncheon—$18 for members, $19 for non-members—11:30 a.m.—Royal Dynasty, Baytowne Plaza, Webster—Call Sandy Leary at 872-0975 for additional information. THURSDAY, JAN. 14 SCORE Workshop—“Preparing a Business Plan”—$45—8:45 a.m. - 3:30 p.m.—Federal Building, 100 State St.—Call 263-6473 for ad- Frederick Douglass Toastmasters Club Meeting—Free—7 p.m.—Baden Street Administration Building, 152 Baden St.—Visitors are welcome—Also offered Jan. 28—Call 325-4910, ext. 127, for additional information. THERECORD APPLICATIONS FOR AUTHORITY Tourism Association. filed by the U.S. Treasury Department. Filer: Harris Beach PLLC MONROE COUNTY Xerox Corp. has received the 2009 Performance Excellence Award from Aberdeen Group. Nick Calabrese Plumbing Inc. 127 Hale Haven Drive, Hilton, N.Y. 14468 Amount: $6,775.63 Date filed: Nov. 17 ONTARIO COUNTY CI Contracting Inc. Processing address: 1279 S. Old U.S. 23, Suite B, Brighton, Mich. 48114 Filer: Kevin Irrer ONTARIO COUNTY B-R Carts & Kiosks Inc. Processing address: P.O. Box 25338, Farmington, N.Y. 14425 Filer: Thomas Bryan Garlock Sealing Technologies has received the International Sealing Distribution Association’s Eco-Award for Industrial Certification. Monroe County Farm Bureau earned six Silver Key Awards at the New York Farm Bureau state annual meeting. DEEDS This information is obtained from the Monroe County Clerk’s Office. WAYNE COUNTY Twin City Fan Cos. Ltd. Processing address: 7671 Creekwood Estates, Ontario, N.Y. 14519 Filer: Twin City Fan Cos. Ltd. AWARDS AND ACHIEVEMENTS Mayor Robert Duffy announces that Michael Bushart has been named 2009 Engineer of the Year by the Rochester section of the American Society of Civil Engineers. Bank of America N.A. Amount: $3,341,590.68 Seller: Marketplace Associates LLC Location: 1175 Marketplace Drive, Rochester, N.Y. 14623 Date filed: Nov. 17 Eshrat LLC Amount: $1,900,000.00 Seller: 35 Chestnut LLC Location: 35 Chestnut St., Rochester, N.Y. 14604 Date filed: Nov. 18 Bushart Stephen J. Yeager Jr. Rochester NY LLC Amount: $1,530,000.00 Seller: Catch the Wind LLC, Light Bulb LLC and RM Culver LLC Location: 1210 University Ave., Rochester, N.Y. 14607 Date filed: Nov. 20 DISSOLUTIONS GENESEE COUNTY Genesee Auto Body LLC Filer: Arthur Wahls Rowley Gleason CB Richard Ellis announces that Joe Rowley and Harry Gleason have received the 2009 Deal of the Year award by the Rochester chapter of the New York State Commercial Association of Realtors. RGB Associates Inc. Filer: Jacqueline Grasso LIVINGSTON COUNTY Corporate Research & Advisory Group LLC Filer: William Combs MONROE COUNTY Finger Lakes Premier Properties announces that Mary St. George has earned certification as a resort and secondhome property specialist from the National Association of Realtors. Dipisa Enterprises Inc. Filer: Carlo Dipisa St. George Nothnagle Realtors announces that Michael Dixon has been honored as Top Listing and Sales Agent of the Month for December. Bajrangee Inc. Date satisfied: Nov. 10 Rose Basket Florist Ltd. Date satisfied: Nov. 10 RCAG Industries Inc. Date satisfied: Nov. 10 MECHANICS LIENS RELEASED Mechanics liens are filed against the property owner. 80 Pixley Industrial Parkway LLC Lienor: Construction Management Systems Inc. Date satisfied: Nov. 10 Alaimo Enterprises Ltd. Lienor: Fulmont Ready Mix Co. LLC Date satisfied: Nov. 12 MORTGAGES This information is obtained from the Monroe County Clerk’s Office. Amandax LLC Amount: $340,000.00 Mortgagee: Canandaigua National Bank and Trust Co. Location: 35 Industrial Park Circle, Rochester, N.Y. 14624 Date filed: Nov. 2 BC Fund LLC Amount: $1,020,000.00 Mortgagee: Community Preservation Corp. Location: 67 and 77 Barbie Drive, Rochester, N.Y. 14626 Date filed: Nov. 2 NAME CHANGES Heritage Builders & Developers Corp. Filer: Friga Financial L.P. New name: ADM Crop Risk Services Inc. Old name: ASI Risk Management Co. Filer: Cynthia Ervin J&R Quality Cleaning Inc. Filer: John Sergeant Schwasman Construction Inc. Filer: Trevett, Cristo, Salzer & Andolina P.C. The Ramada Geneva Lakefront announces that Victor Nelson has been elected secretarytreasurer of the New York State Hospitality & Bellbottoms and Davis Cowden Inc. Date satisfied: Nov. 10 MONROE COUNTY K.F. Dental Products LLC Filer: Richard Dobosz RochesterWorks has selected Klein Steel Service Inc. as Employer of the Month for December. This information is obtained from the Monroe County Clerk’s Office. Federal tax liens are filed by the U.S. Treasury Department. Greater Rochester Mortgage Corp. Filer: Timothy Wixted KBC Bronze Sales Inc. Filer: Charles Welch Dixon FEDERAL TAX LIENS RELEASED Vista Lawn Care Inc. Filer: David Garritano Willy’s Philly Steakout Inc. Filer: Willy Ye FEDERAL TAX LIENS This information is obtained from the Monroe County Clerk’s Office. Federal tax liens are New name: Creary Law Group P.C. Old name: Creary and Creary Attorneys P.C. Filer: Creary and Creary Attorneys P.C. New name: Hartworks Inc. Old name: Hart Exhibit Services Inc. Filer: John Herbrand New name: Levy-Michelson Co. LLC Old name: Michelson Levy Co. LLC Filer: Bilgore Reich New name: Maddock Plumbing Inc. Old name: Diamond Plumbing of Monroe County Inc. Filer: Accelerated Information & Document Filing Inc. New name: Monroe Security & Safety Systems Local Development Corp. Old name: Monroe Security Development Corp. New name: Acromion Properties LLC Old name: COA Properties LLC Filer: Mary Ellen O’Dell Schantz WAYNE COUNTY New name: Malcho’s 690 Pittsford-Victor Road Holdings LLC Old name: Malcho’s 3290 Canandaigua Road Holdings LLC Filer: Culley Marks Tanenbaum & Pezzulo LLP New name: T&C Gunsmithing Inc. Old name: Tony Carbone Paintball Quest Inc. Filer: Susan Carbone NAME RESERVATIONS MONROE COUNTY Life Safety Services LLC Filer: Marianne Bailey Filer’s address: c/o Lacy Katzen LLP, 130 E. Main St., Rochester, N.Y. 14604 Date filed: Sept. 1 MS Upstate New York Inc. Filer: National Multiple Sclerosis Society, Upstate New York Chapter Inc. Filer’s address: 1650 South Ave., Suite 100, Rochester, N.Y. 14620 Date filed: Sept. 1 The Science Tech Consortium Inc. Filer: Wilhelmina Glover Filer’s address: 474 Rugby Ave., Rochester, N.Y. 14619 Date filed: Sept. 4 NEW CORPORATIONS GENESEE COUNTY Customsignaturestamps.com Inc. 375 Bank St., Batavia, N.Y. 14020 Filer: Lipman, Biltekoff & Joy LLP MONROE COUNTY Advantica Eyecare IPA of New York Inc. c/o Allied Eyecare LLC, 19321-C U.S. Highway 19, Suite 320, Clearwater, Fla. 33764 Filer: Brett Farrow Anthony M. Capone Enterprises Inc. 187 Kingsboro Road, Rochester, N.Y. 14619 Filer: Colby Attorneys Service Co. Inc. Promote your people in the Rochester Business Journal The Rochester Business Journal welcomes photos with press releases three weeks before the desired publication date. Prints of digital photos cannot be used, however. If you would like your photos returned, please include a stamped, self-addressed envelope. Send digital submissions to [email protected]. 45 East Ave., Suite 500 Rochester, NY 14604 585/546-8303 THERECORD Black Horse Motorsports Inc. 172 Monroe Ave., Honeoye Falls, N.Y. 14472 Filer: Joshua Holden Dolce Spa Inc. 24 West Ave., Spencerport, N.Y. 14559 Filer: Empire Business Processing Inc. Estebania Enterprises Inc. 3126 Brockport Spencerport Road, Spencerport, N.Y. 14459 Filer: Raquel Laude Eternalypure Inc. 605 Strand Pond Circle, Webster, N.Y. 14580 Filer: Imelda Vasquez Innovative Dental Equipment and Services Inc. 109 Merlin St., Rochester, N.Y. 14613 Filer: Delbert Smith Ken Burke International Inc. 8 Chaseview Road, Fairport, N.Y. 14450 Filer: Diane Walker Law Office of Susan N. Burgess P.C. 86 Monroe Ave., Brockport, N.Y. 14420 Filer: Parcorp Services Ltd. PAGE 28 JANUARY 1, 2010 ROCHESTER BUSINESS JOURNAL er LLP County Clerk’s Office. State Street Storage Inc. P.O. Box 18491, Rochester, N.Y. 14614 Filer: Richard Stowe Horizon Medical Management Associates Inc. 6 Ashford Circle, Spencerport, N.Y. 14559 Amount: $46,750.00 Creditor: Workers’ Compensation Board of the State of New York Date filed: Nov. 18 Sutherland Global Services New York Inc. 1160 Pittsford Victor Road, Pittsford, N.Y. 14534 Filer: Phillips Lytle LLP The Charm Family Foundation Inc. 115 Golden Rod Lane, Rochester, N.Y. 14623 Filer: Hamid Charm Walker’s Towing Inc. 3567 Sweden Walker Road, Brockport, N.Y. 14420 Filer: Valerie Hill ONTARIO COUNTY Business Bank Consulting Inc. 52 Barchan Dune Rise, Victor, N.Y. 14564 Filer: Office of Robert G. Lamb Jr. L and S 168Partners Corp. 12 Fred Drive, Farmington, N.Y. 14425 Filer: Xiao Wang WAYNE COUNTY New Four Season Inc. 17 W. Main St., Honeoye Falls, N.Y. 14472 Filer: Ctax Inc. Business Training Methods Inc. c/o United States Corporation Agents Inc., 7014 13th Ave., Suite 202, New York, N.Y. 11228 Filer: Imelda Vasquez New Vision Carpet Cleaning Inc. 859 Joran Drive, Webster, N.Y. 14580 Filer: Jeffrey Gravelle Global Technology Bridge Inc. 5629 Lincoln Road, Ontario, N.Y. 14519 Filer: Joseph Swift Providence Northwest Apartments Housing Development Fund Co. Inc. 1136 Buffalo Road, Rochester, N.Y. 14624 Filer: Barrett Greisberger Dollinger & Fletch- STATE/COUNTY COURT JUDGMENTS This information is obtained from the Monroe Amount: $29,454.43 Creditor: Ladieu Associates P.C. Date filed: Nov. 18 Wilferth Holdings LLC 6649 Maxwell Road, Sodus, N.Y. 14551 Amount: $9,015.79 Creditor: Conking and Calabrese Co. Inc. Date filed: Nov 18 Weber Transmission Services LLC, dba Transmission Clinic of Rochester 1715 Lyell Ave., Rochester, N.Y. 14606 Amount: $62,500.00 Creditor: Workers’ Compensation Board of the State of New York Date filed: Nov. 18 FB Pease Co. Inc. 1450 East Henrietta Road, Rochester, N.Y. 14623 Amount: $4,253.16 Creditor: Commissioner of Labor of the State of New York Date filed: Nov. 18 Mark Samuels Inc., dba On the Mark 218 Densmore Road, Rochester, N.Y. 14609 Amount: $72,000.00 Creditor: Workers’ Compensation Board of the State of New York Date filed: Nov. 18 Michelina’s Italian Eatery Inc. 2700 West Henrietta Road, Rochester, N.Y. 14623 Amount: $958.67 Creditor: Commissioner of Labor of the State of New York Date filed: Nov. 18 Al Bolands Construction Inc. 19 Warder Drive, Pittsford, N.Y. 14534 Amount: $3,390.00 Creditor: Workers’ Compensation Board of the State of New York Date filed: Nov. 18 Timothy Brogan and Drake Construction Inc. 3147 Roosevelt Highway, Hamlin, N.Y. 14464 Amount: $2,113.90 Creditor: Commissioner of Labor of the State of New York Date filed: Nov. 18 Diaz Chemical Corp. 226 Powers Building, Rochester, N.Y. 14614 Amount: $1,500.00 Creditor: Workers’ Compensation Board of the State of New York Date filed: Nov. 18 STATE/COUNTY COURT JUDGMENTS SATISFIED Royal Crest Development LLC P.O. Box 16641, Rochester, N.Y. 14616 This information is obtained from the Monroe County Clerk’s Office. Winged Pheasant Golf Links Inc. Creditor: Golf Week Date satisfied: Nov. 12 MARKETPLACE NOTICE OF FORMATION ALL ABOUT THE HOUSE, LLC (the “LLC”) filed Articles of Organization with the NY Secretary of State (“SOS”) on December 8, 2009. The LLC office is in Monroe County, New York. Secretary Of State was designated as agent of the LLC upon whom process against it may be served. Secretary Of State shall mail copy of process served to Mary Schwid, 5 Babcock Drive, Rochester, New York 14610. The purpose is any lawful act or activity. 1/8/10 LEGAL NOTICE Notice is hereby given that a license (#TBA) for Liquor has been applied for by CHIPOTLE MEXICAN GRILL OF COLORADO, LLC at retail, in a restaurant, under the ABC Law at 1360 Mt. Hope Ave. Rochester, NY 14620 for on-premises consumption 1/8/10 CITATION File No. 2008-2637/A-D SURROGATE’S COURT, MONROE COUNTY THE PEOPLE OF THE STATE OF NEW YORK By the Grace of God Free and Independent To: Roland J. Williams, Harris Frank Hamilton, Jr., Mamie Williams, and Horace A. Williams Whose whereabouts are unknown, hereby intending to designate the brothers and sisters of Thelma Coakley a/k/a Thelma Coakley, Sr., if living, but if dead, their legal representatives, assigns and all persons who by purchase, inheritance or otherwise have or claim to have an interest in the Estate of Thelma Coakley a/k/a Thelma Coakley, Sr. A petition having been duly filed by Frank B. Iacovangelo who is domiciled at 10 Au- tumn Wood, Rochester, New York 14624 YOU ARE HEREBY CITED TO SHOW CAUSE before the Surrogate’s Court, Monroe County, at 99 Exchange Blvd., Room 533 Hall of Justice, Rochester, New York, on January 14, 2010, at 09:30 o’clock in the forenoon of that day, why a decree should not be made in the estate of Thelma Coakley, aka Thelma Coakley, Sr. lately domiciled at 145 Atkinson Street #1, Rochester New York 14608, United States admitting to probate a Will dated November 19, 2006, a copy of which is attached as the Will of Thelma Coakley deceased, relating to real and personal property, and directing that: Letters of Trusteeship issue to Frank B. Iacovangelo f/b/o Quamel Marquif Coakley, Frank B. Iacovangelo f/b/o Deondre Delaney Coakley, Frank B. Iacovangelo f/b/o Janauai Alexis Simmons Letters of Administration c.t.a. issue to Frank B. Iacovangelo Dated, Attested and Sealed, December 2, 2009 by Mark Annunziatta, Chief Clerk for Hon. Edmund A. Calvaruso, Surrogate Frank B. Iacovangelo, Gallo & Iacovangelo, LLP, (585) 474-7145, 39 State Street, Suite 700, Rochester, New York 14614. NOTE: This citation is served upon you as required by law. You are not required to appear. If you fail to appear it will be assumed you do not object to the relief requested. You have a right to have an attorney appear for you. 1/1/10 LEGAL NOTICE Notice of Formation of DA Property Enterprises, LLC pursuant to sec 206 of NYS LLC law. Articles of Organization filed with the Secretary of State of New York on 9/17/09. Office location is Monroe County. Secretary of State of New York has been designated as agent of LLC upon whom process against it may be served Secretary of State New York shall mail a copy of such process to the LLC c/o 134 Crosman Terrace, Rochester, NY 14620. Purpose of business of LLC is any lawful act or activity. 1/8/10 NOTICE OF FORMATION OF A LIMITED LIABILITY COMPANY (LLC) 1.Name: The Force Be With You, LLC 2. Articles of Organization filed with the Secretary of State of NY on 12/08/2009 3. Office location: Monroe County, address for process to be served against the LLC is: 46 Morin Circle, West Henrietta, NY 14586 1/29/10 LEGAL NOTICE Notice of formation of JD MEDIA MARKETING & PLANNING, LLC. Arts. of Org. filed with Secy. of State of NY (SSNY) on June 23, 2009. Office location: Monroe County. SSNY designated as agent of LLC upon whom process against it may be served. SSNY shall mail copy of process to 70 Westover Drive, Rochester, NY 14618. Purpose: any lawful purpose. 1/8/10 NOTICE OF SALE SUPREME COURT: COUNTY OF MONROE - DLJ MOR T GAGE CAPITAL, INC., Plaintiff, AGAINST LOUIS BELLI, ET AL., Defendant(s). Pursuant to a judgment of foreclosure and sale duly dated 8/17/2009, I, the undersigned Referee will sell at public auction at the Front Steps of the Monroe County Office Building, 39 West Main Street, City of Rochester, New York, on 1/7/2010 at 9:30 AM, premises known as 6 BENEDICT DRIVE, CHILI, NY 14624. All that certain plot piece or parcel of land, with the buildings and improvements thereon erected, situate, lying and being in the Town of CHILI, County of Monroe and State of New York, Section, Block and Lot: 133.20-2-61. Approximate amount of judgment $81,483.08 plus interest and costs. Premises will be sold subject to provisions of filed Judgment Index #4416/09. David Spoto, Referee, Steven J. Baum PC, Attorneys for Plaintiff, P.O. Box 1291, Buffalo, NY 14240-1291 Dated: 12/4/2009 1/8/10 LEGAL NOTICE Notice of formation of Klein Tool Design & Mazufacturing LLC. Arts. of Org. filed by sec. of state of NY (SSNY) 1/1/09. Office location: Monroe County. SSNY designated as agent of the LLC upon which process against it may be served. SSNY shall mail process to: 100 Boxart St. #105 Rochester NY 14612. Purpose: Any Lawful activity. 1/22/10 LEGAL NOTICE Notice of formation of LARJ PRODUCTIONS LLC. Arts. of Org. filed with Secy. of State of NY (SSNY) on June 09, 2008. Office location: Monroe County. SSNY designated as agent of LLC upon whom process against it may be served. SSNY shall mail copy of process to 166 Barclay Square Drive, Rochester, NY 14618. Purpose: any lawful purpose. 1000 East Henrietta Road, Rochester, New York 14623 (585-292-2080.) RFP Title: RFP #10-02: Site Selection Consultant for Location of a New Campus in Downtown Rochester Background: Monroe Community College (MCC) is in the process of developing plans for a new campus in the downtown area of Rochester, New York. As part of that plan, specific site selection criteria have been identified. The College wishes to engage the services of a professional site selection consultant to assist it in evaluating potential center city sites with regards to specific selection criteria. Proposal Submission Deadline: January 21, 2010 by 4:00 p.m. The RFP may be obtained at www.westernnybidsystem.com or from the MCC Purchasing Department, beginning at 9:00 am on January 4, 2010. The Board of Trustees of Monroe Community College reserves the right to reject any or all proposals as best serves the interest of the College. Legal Notice: December 31, 2009 1/1/10 MONTEMAGGI & ASSOCIATES LLC Notice of Formation of the above professional service Limited Liability Company (“LLC”). Articles of Organization filed with Secretary of State of New York (“SSNY”) on November 5, 2009. Principal business location is located at 130 West Main Street, Suite 200, Rochester in Monroe County, New York. SSNY designated as agent of LLC upon whom process against it may be served. SSNY shall mail copy of process to 130 West Main Street, Suite 200, Rochester, New York 14614, Attn: Member. Purpose: any and all lawful activities. 1/22/10 REAL ESTATE EXCHANGES Selling Investment Property? R. J. Gullo & Co., Inc. Qualified Intermediary For Real Estate Exchanges 1/8/10 ADVERTISEMENT FOR REQUEST FOR PROPOSALS Notice is hereby given that requests for proposals (RFP) for the services of a Site Selection Consultant will be received at the Purchasing Department of Monroe Community College, Russell J. Gullo, CCIM, CEA Certified Exchange Advisor 473-2630 "ONDED#ERTIlEDs9EARS%XPERIENCE www.rjgullo.com MARKETPLACE LEGAL NOTICE NY Edge CC LLC, Articles of Organization filed with N.Y. Sec. of State (SSNY) on 1/30/09. Office: Monroe County. SSNY is designated as agent upon whom process may be served. SSNY shall mail copy of process to 751 Washington Street L3-S Spencerport, NY 14559. Purpose: any lawful activities. 2/5/10 FORECLOSURE SALE (Public Sale of Collateral Under the Uniform Commercial Code) PLEASE TAKE NOTICE that, for default in the payment of debt and performance of obli- gations owed by PJC Technologies, Inc. (“PJC”), to C3 Capital Partners, L.P. (“Secured Party”), Secured Party will, on the 29th day of January, 2010, commencing at 1 p.m. Pacific Time, at Huntington Beach Plaza, located at 17011 Beach Blvd., Suite 900, Huntington Beach, CA 92647, sell at public auction to the highest bidder the following property: All of the right, title and interest of Peter J. Casson, Trustee of the Peter J. Casson Trust Pursuant to the Third Amended and Restated Declaration of the Peter J. Casson Trust Dated October 2, 2001, as Amended (“Debtor”), in and to 100% of the capital stock issued by PJC, and all other shares of capital stock, options, PAGE 29 JANUARY 1, 2010 ROCHESTER BUSINESS JOURNAL rights and warrants issued to Debtor by PJC, together with all certificates, options, rights and other distributions issued as an addition to, in substitution or exchange for, or on account of, any such shares of capital stock, options, rights and warrants, all accounts, contract rights and general intangibles arising from any and all of the foregoing or relating thereto, and all proceeds of all the foregoing, whether now or hereafter owned or acquired by Debtor (referred to herein as the “Collateral”). PJC is a manufacturer of prototype and low volume, high performance rigid and flexible circuit boards. PJC has manufacturing facilities in Huntington Beach, California and Roches- ter, New York. Secured Party reserves the right to reject all bids and terminate or adjourn the sale to another time or place, or to effectuate a private sale instead of a public sale, without further publication, and further reserves the right to credit bid for the collateral at the sale. Interested parties who would like additional information concerning the Collateral, PJC or the terms and conditions of the sale, including the eligibility requirements to be a qualified bidder, should consult the following website: http://www. pjcsale.com and, if additional information is desired, contact Mark Wilser at [email protected] / (949) 252- 4600 x225 or Michael Cohen at [email protected] / (310) 829-9301. 96 Rosecroft Drive Rochester, NY 14616. Purpose: Any lawful activity. 1/22/10 1/8/10 LEGAL NOTICE LEGAL NOTICE Notice of Formation of Limited Liability Company. Name of the Limited Liability Company is Westmed Products, LLC. Articles of Organization were filed by Department of State of New York on October 7, 2009. County of office: Monroe. The Company does not have a specific date of dissolution. The Secretary of State has been designated as agent upon whom process against the Company may be served. The address to which process shall be mailed: Notice of Formation of Thornwood Contracting and Inspection, LLC. Arts. Of Org. filed with Secy. Of State of N.Y.(SSNY) on 10/13/09. Office location: Monroe County. SSNY designated as agent of LLC upon whom process against it may be served. SSNY shall mail process to: The LLC, 15 Thornwood Dr., Rochester, NY 14625. Purpose: any lawful activity. 1/22/10 COMMERCIAL PROPERTIES LEASE SOUTHVIEW COMMONS EAST SIDE! OFFICE & INDUSTRIAL 5,000 - 30,000 Sq. Ft., Loading Dock, Drive-In Door, Heavy Electric, Sprinkler System, High Ceilings! Will Divide! Other Locations Available Contact Mark Wishman at 383-1920 INDUSTRIAL REALTY For additional information contact Bill Beach at (585) 246-4115 or [email protected] ´21(35,&(,1&/8'(6$//µ2)),&(6 6$9(6<28 Southview Commons, located in the suburb of Brighton, consists of a 42,000 square foot shopping center as well as 56,000 square feet of medical and office space. Parking is abundant, free, and accessible from White Spruce Boulevard, (Southview’s own private road) located on a major Southview Commons is located just bus route. In addition, our off the I-390 expressway, at the on-site, full-time, East Henrietta Road exit. experienced maintenance staff, is available for daily Managed maintenance issues that By may arise. FOR LEASE City/Westside ϯϵ^ƚĂƚĞ^ƚ͕͘ZŽĐŚĞƐƚĞƌ͕Ez EĞĂƌůůŽǁŶƚŽǁŶŵĞŶŝƟĞƐ ϭ͕ϱϬϬͲϯϬ͕ϬϬϬƐĨ KŶĞWƌŝĐĞ/ŶĐůƵĚĞƐůů ŽŶǀĞŶŝĞŶƚWĂƌŬŝŶŐ &ŝďĞƌͲZĞĂĚLJKĸĐĞƐ tŝŶĚŽǁĞĚƚƌŝƵŵͬ>ŽďďLJ 'ƌŝůů͚Ŷ͛'ƌĞĞŶƐZĞƐƚĂƵƌĂŶƚ KŶͲƐŝƚĞWƌŽƉĞƌƚLJDĂŶĂŐĞŵĞŶƚ ZZZ%XFN3URSFRP 8,100 Square Feet IRST E A LT Y s&REESTANDINGBUILDING s,OADINGDOCKS'RADELEVELDOOR Gary W. Miller (585) 271-1720 Cell: 820-0138 s.EWLY"UILTn&ULLY)NSULATED-ETAL s#LOSETO-T2EAD"LVD WATER TOWER PARK Westside - adjacent to 490 at Mt. Read 1,000 to 4,000 SF office 10,000 to 15,000 SF warehouse Fairport: Office Space - 475-1,100 Sq. Ft. Retail Space - 500 Sq. Ft. 210 PACKETT’S LANDING FAIRPORT, NY 14450 WWW.WELKERPROPERTY.COM For Leasing Information Call (585) 223-1500 647-4380 C O L O N I A L P R O P E R T I E S s&ULLYSPRINKLERED sFTCEILING sDOCKS R O C H E S T E R C O L O N I A L C O M OPINION PAGE 30 JANUARY 1, 2010 ROCHESTER BUSINESS JOURNAL Why not optimism? Former Federal Reserve Chairman Alan Greenspan famously worried about investors’ “irrational exuberance.” As it turns out, he was right to be concerned. But the opposite extreme—excessive pessimism— can be a problem as well. It’s not difficult to understand, of course, why some people see little reason for optimism right now. Job losses, foreclosures, bank failures, soaring health care expenses—the list of things wrong with the economy goes on and on. The daily Gallup Poll on the U.S. economic outlook has been negative for much more than a year, and while its readings have improved in recent months, a majority of Americans still think the economy is getting worse. Yet nearly all economists say that’s not the case. While the recession’s end has not been made official, the experts’ consensus is that it has indeed ended. So while nothing is certain, it seems there’s a high probability that things are better than most people believe. And the outlook, heading into a new year and a new decade, could be brighter still. Optimism just might be in order, for a couple of reasons. First, the U.S. economy is amazingly resilient. It has seen more than 46 recessions over the past two centuries; each one eventually gave way to renewed growth. Yes, the downturn that began in December 2007 is the most severe contraction since the Great Depression, but that fact does not lock in a weak recovery or double dip. Second, recession does not choke innovation. Indeed, as noted in last week’s Special Report, it can be a propitious time to launch a venture, since the competitive landscape has thinned out. Business Week, in an Aug. 13 cover story titled “The Case for Optimism,” noted that when Bill Gates dropped out of Harvard University to co-found Microsoft Corp., the U.S. economy was enveloped in the deep recession of 1973-75. No doubt many people warned him that it was a very bad time for a startup. In November 2007, Federal Reserve Bank of Philadelphia president Charles Plosser told a Rochester audience that “the U.S. economy has a history of being remarkably resilient, and, more often than not, it has surprised the skeptics to the upside.” A month later, the recession began. Was he wrong? No, as the future no doubt will show. President and publisher E D I O A D V R I A E R T I S I N G Director of advertising Ray Schey Sales administrator Lisa Hand Senior account manager Linda Covington Account managers Megan Burton, Frank Stamski, Jaclyn Sutherland Classified account manager Alex Bauer Special publications/contract advertising Michelle Sanfilippo C I R C U L A T I Director of circulation Product specialist Administrative clerk P R O N Lorraine Stinebiser Rachel Cushman Angela Bryant O Art/production director Graphic designers D A L Paul Ericson Mike Dickinson Smriti Jacob Karen Beadling, James Leunk Sally Parker Molly Cappotelli Kimberly McKinzie Ashley Coon Thomas Adams, Will Astor, Andrea Deckert, Nate Dougherty, Mary Stone Velvet Spicer Reporter/editorial assistant s one decade ends and another begins, few newspaper scribes can resist the temptation to predict what the next 10 years will bring. Believe me, I know. Twice before, that’s what I’ve done on this page. This time, I decided to try a different tack—to peer back, not ahead. Specifically, to look at what I wrote 10 and 20 years ago in the light of what truly came to be. I’m sure this violates one of the cardinal rules of the prediction business. As with TV meteorologists, it’s not wise to encourage scrutiny of your previous forecasts. Best to march on, littering the path with new ones. Susan R. Holliday T Editor and vice president Managing editor Associate editor Copy editors Special projects editor Online editor Photographer Research director Reporters Digging up old predictions is hazardous work U C T I O N Edward C. Fowler Linda Race Buckbee, Melanie A. Watson A D M I N I S T R A T I O N Controller Administrative assistant Executive assistant to the publisher Events and special projects coordinator Rebecca Donohue Karen Keefer Ruth German Kerry McGlone Rochester Business Journal 45 East Ave., Suite 500 • Rochester, N.Y. 14604 (585) 546-8303 • Fax: (585) 546-3398 E-mail: [email protected] • www.rbjdaily.com ©2010 by Rochester Business Journal Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage or retrieval system, without permission in writing from the publisher. Rochester Business Journal RBJ (ISSN 0896-3274) is published weekly (semi-weekly the last week in December) at $79.00 a year by Rochester Business Journal Inc., 45 East Ave., Suite 500, Rochester, N.Y. 14604. Periodicals postage paid at Rochester, N.Y. Postmaster: Please send address changes to Rochester Business Journal Inc., 45 East Ave., Suite 500, Rochester, N.Y. 14604. EDITOR’S NOTES Paul Ericson But at least this one time, for me the greater temptation is to dig up those old predictions—no matter how foolish they might appear today. So here goes … Twenty years ago, the U.S. economy was riding a record postwar expansion; many observers feared it would end soon while others were brashly optimistic, especially about the longer-term outlook. Fortune magazine summed up that view in a Jan. 15, 1990, cover story, “The Era of Possibilities,” which noted, “The global march of freedom is creating vast opportunities. Seizing them will require new ways of doing business.” In the editorial I wrote for our issue of Jan. 1, 1990, global competition was No. 1 on the list of factors I thought would shape the new decade. “Challenges in the world marketplace, a defining feature of the last decade, no doubt will intensify in the 1990s. … U.S. companies that fail to identify strategic imperatives for growth could be out of business by 2000.” Second on the list was technological change. “The microelectronics revolution”—the term sounds quaint today—“… will cause upheaval in virtually every line of business.” I also wrote about labor market trends that could produce shortages of skilled workers and mounting corporate and public-sector debt that could hamper U.S. efforts to close the productivity gap. In hindsight, these predictions don’t cause me to cringe too much. Globalization certainly has transformed many industries and doomed others. And if anything, the impact of information technology has been even larger. True, I didn’t have a clue about the Internet back then, but who did? The big missed call was the one about debt levels and lagging productivity gains. By the end of the 1990s, federal budget surpluses were helping to create one of the best environments for capital investment in anyone’s memory. And the rate of U.S. productivity growth was not causing anyone to lose sleep. In the issue of Dec. 31, 1999, I wrote that “the surprises of the 1990s underscore the risks in predicting even the near future. … (Yet) surely more astounding advances in science and technology lie ahead.” So far, so good. “Rarely, if ever,” I added, “has prosperity been so much a matter of innovation and wise stewardship of the economy.” I might gamely try to defend that latter prediction, saying it wasn’t exactly wrong. But the truth is that much of what has shaped the economy since then—the Sept. 11 attacks, the wars in Iraq and Afghanistan, the subprime mortgage meltdown and global financial crisis—I didn’t foresee. Maybe a little of it, though. In a Jan. 20, 2000, column titled “When confidence knows no bounds,” I wrote: “Does the idea that (Internet) stocks can continue to defy all traditional measures of valuation make sense? Would anyone in his right mind rate a company with a PE ratio of 2,062 a buy?” I was referring to Yahoo! Inc. Its adjusted closing price on Dec. 31, 1999, was $108.17; on Monday, it closed at $16.88. I can’t say that I’ve sworn off predictions permanently; some habits are very hard to break. And I think even wrong predictions have value, provided you recognize your mistakes. They breed humility. In July 1993, I wrote a column about the importance of humility, using the example of an entrepreneur done in by “the same imperiousness and faith in his own brilliance that made him a mythic business figure.” It appeared his only hope was “to survive as a bit player in the software market—and many observers say even that is a long shot.” I was writing about Steve Jobs—the Apple Inc. founder recently named by Fortune as its CEO of the Decade. Yeah, missed that one too. [email protected] / 585-546-8303 “Arguably Danny should be CEO of the century.” —Retail grocery consultant Burt Flickinger III, on Danny Wegman’s selection as CEO of the decade in an RBJ poll JANUARY 1, 2010 CEO OF THE DECADE Continued from page 1 and Arunas Chesonis at Paetec Holding Corp. ranked third with 9 percent of the vote for transforming the Perinton company into a leading independent telecommunications firm. Numerous accolades confi rm the impact of Wegmans Food Markets Inc. and its CEO. For its repeated appearance on Fortune magazine’s 100 Best Companies to Work For list, Wegman’s personal ranking on the Ethisphere Institute’s annual list of the 100 Most Influential People in Business Ethics and his ranking on Supermarket News’ annual list of people driving the food industry, the company and its leader are models not just for Rochester—and not just for the food industry, experts say. Retail grocery consultant Burt Flickinger III, managing director of Strategic Resource Group in New York City, said the multibillion-dollar, family-owned company has become a paragon of excellence in every way—product quality, service, innovation and price. “That’s what Danny has done better than anybody, is take a good company and make it great,” he said. “There are few companies in any country or continent that have done it as well as Danny Wegman and his team do every day.” Wegmans’ achievement has not been easy, Flickinger added. New York State has produced some of the best grocery retailers in the world. Since the firm’s inception in 1916, Wegmans’ competition has been strong and, with time, increasingly broad. President since 1976, Wegman took on the role of CEO in 2005 when retailers such as CVS Caremark Corp., Walgreen Co. and Wal-Mart Stores Inc. were competing fiercely for market share. Wegmans has remained a front-runner in its geographic markets because of the commitment it makes to the communities it serves, Flickinger said. “People used to write Wal-Mart, asking for them to come their towns. Now there are groups fighting to keep Wal-Mart out of their towns,” he said. “In contrast, because Danny is such a great citizen, both in Monroe County, where the company started, and throughout the Middle Atlantic States, people from all over America write to Wegmans, asking Wegmans to come to their community.” Innovation, Flickinger said, has flourished at Wegmans. Leadership transition After Wegman moved into the role of CEO in 2005, his father, Robert, stayed on as chairman until his death almost a year and a half later. Danny Wegman’s daughter, Colleen, meanwhile, had assumed her father’s former role as president. Part of his excellence as a leader, Colleen told the Rochester Business Journal in a 2007 interview, is her father’s ability to recognize talent and highlight it. He encourages and supports people with a great deal of respect. Respect is the cornerstone of the business, she said, and that was passed down to the family and employees by her grandfather. “We often say that we’re an extended family at Wegmans because of our values,” she said. With 13,381 local employees, Wegmans ranked first on the RBJ’s most recent list of private companies in the Rochester area. The company has 48 stores in New York and 75 stores in total. Expansion into new markets in Virginia, Pennsylvania, Maryland and New Jersey is tightly controlled and carefully researched so that the com- ROCHESTER BUSINESS JOURNAL / RBJDAILY.COM PAGE 31 Hamlin IV of Canandaigua National Bank and Trust Co. How readers, RBJ news staff voted In an RBJ Daily Report Snap Poll, Wegmans Food Markets Inc.’s Danny Wegman was selected as the local business CEO of the decade. Eleven RBJ news staffers also cast votes. Like RBJ Daily Report readers, they picked Wegman—but he was tied at the top with two other CEOs: Laurence Glazer of Buckingham Properties LLC and George Hamlin of Canandaigua National Bank and Trust Co. In addition to those listed here, more than 20 CEOs received at least one vote. Roughly 630 readers took part in the poll, conducted Dec. 21 and 22. The top picks of respondents to the RBJ Daily Report Snap Poll on Rochester’s CEO of the decade were: 23% 24% 4% 4% When RBJ news staff members were polled on their picks for Rochester’s CEO of the decade, the results were: 9% 9% 18% 9% 12% 4% 4% 4% 6% 6% 9% 18% 9% 9% 18% Danny Wegman, Wegmans Food Markets Inc. Laurence Glazer, Buckingham Properties LLC Anne Mulcahy, Xerox Corp. Arunas Chesonis, Paetec Holding Corp. George Hamlin IV, Canandaigua National Bank and Trust Co. Richard Sands, Constellation Brands Inc. Danny Wegman, Wegmans Food Markets Inc. Joel Seligman, University of Rochester Arunas Chesonis, Paetec Holding Corp. Richard Kaplan, Pictometry International Corp. Robert Gross, Monro Muffler Brake Corp. John LiDestri, LiDestri Foods Inc. David Klein, Lifetime Healthcare Cos. Inc. David Fiedler, ESL Federal Credit Union Albert Simone, Rochester Institute of Technology Kitty Van Bortel, Van Bortel Group Chester Massari, Harris Corp.’s RF Communications Anne Mulcahy, Xerox Corp. Other Totals do not equal 100 percent because of rounding. pany can maintain its standards. Flickinger from caring. Many large companies do said that is another important reason for not possess that quality, Flickinger said. the company’s reputation and success. “Ultimately, with Danny being CEO of That success, he added, allows Weg- the decade, if you look back over the last mans to make philanthropic contributions 100 years across the great companies of in every community where it competes. Rochester—and they’ve been some of the In Rochester, the impact of that invest- greatest companies worldwide—arguably ment is broad and deep, extending from Danny should be CEO of the century,” help for disadvantaged and disabled youths Flickinger said. to health maintenance and disease preA poll of Rochester Business Journal vention. editorial staffers resulted in a three-way tie For more than a decade, the company for top CEO: Wegman, Laurence Glazer of has been title sponsor of a Ladies Pro- Buckingham Properties LLC and George fessional Golf Association tournament in Rochester, the proceeds from which go to two Rochester Rotary camps for children with physical and developmental disabilities. To promote education, Wegmans has provided more than $50 million in scholarships to help employees attend college. It also has donated millions to support Catholic schools. In addition, the company co-founded the Hillside Work-Scholarship Connection, a program that helps high school students finish school and learn basic workplace skills. To encourage wellness and health, the company developed Eat Well, Live Well, providing pedometers for employees and encouraging them to eat five cups of fruits and vegetables a day. To date, tens of thousands of Wegmans employees have participated. Photo by William Taufic Colleen Wegman said all Anne Mulcahy, who became CEO in August 2001, brought of those initiatives come Xerox Corp. back from the brink of bankruptcy. Reader picks This year Xerox was named the most admired company in the computer industry in Fortune magazine’s annual reputation survey. RBJ readers credit its chairman and former CEO, Anne Mulcahy, with cementing that reputation. “I chose Anne Mulcahy, since she has brilliantly managed to bring Xerox back from a precipice, which could have doomed the company. Being thrust into the position very quickly and unexpectedly, she has done a wonderful job of turning the company around, including naming Ursula Burns as a co-leader of the company. “Anne’s efforts have effectively reinvented the company as a versatile, business services company, from a singleproduct-minded company,” commented Hutch Hutchison of In T’Hutch Ltd. Chesonis, for his part, built Paetec from the ground up. Today the company has 803 local employees and 3,673 overall. He is aiming to deepen his impact on the region by moving the firm’s headquarters from Perinton to the site now occupied by Midtown Plaza, contributing to the effort to revitalize downtown. “Arunas Chesonis, CEO of Paetec, has built a $1.6 billion enterprise over the last decade from scratch. One of the core values of the organization is ‘caring culture’ based on treating each employee as part of a family,” said Paetec employee Jason Grover, and treating employees “will ultimately result in a loyal customer base. This belief is firmly promoted by the senior executive team and throughout the company.” Rounding out the top five of readers’ choices for CEO of the decade were Richard Sands of Constellation Brands Inc. and Joel Seligman at the University of Rochester, each of whom collected 6 percent of the vote. Responding to the poll, reader Daman Andrews of Victor said, “Without a doubt it has to be Joel Seligman. (President) Seligman faced the worst economic climate in 70-plus years and did so while continuing to grow Rochester’s largest employer and biggest asset. The UR treats employees well; they aren’t Dixon Schwabl or Wegmans, but employees are treated well. “There are thousands of opportunities to continuing learning about health and wellness and academics. He also has done so while embracing a city as his own,” Andrews added. Sands was recognized by readers for transforming a small family wine business into a multibillion-dollar global concern. “While there are very talented and successful CEOs on your list for which the community should be very grateful, to my knowledge, Richard Sands’ achievement in bringing Constellation Brands Inc. to the position of the largest wine business in the world has not been duplicated by any other CEO on the list in any other industry,” wrote James Locke of Nixon Peabody LLP. Regardless of whom they chose, readers emphasized that successful leaders treat people with respect. And Wegman earns praise for exemplifying respect for community, employees, customers and suppliers. “He’s doing a great job carrying on his dad’s legacy,” Flickinger said. “He’s also taught the members of his family great leadership skills, and so with Danny as CEO of the decade, I would bet my son’s college tuition that you’ll have some of Danny’s children be CEOs of the decade in the future, because he’s such a great leader and a great teacher.” [email protected] / 585-546-8303 PAGE 32 ROCHESTER BUSINESS JOURNAL / RBJDAILY.COM Best wishes for a prosperous 2010 from all of us at JANUARY 1, 2010