Distributor Guide 2010 Service Pro
Transcription
Distributor Guide 2010 Service Pro
Distributor Guide 2010 Welcome to the Fast Lube “Supermarket” Welcome to this year’s edition of our Distributor Guide, a guide to the who, what, where and when of leading distributors in the fast lube industry. As classified in this piece, a distributor is a fast lube vendor that offers everything from oil filters to batteries to paper towels and everything in between. These companies are the supermarkets of the fast lube world — your one-stop-shop for nearly any product you need. This guide will give you insight into each company, products offered and this year’s hottest selling products. 36 www.noln.net Distributor Guide 2010 Automotive Filter Company 800.800.8577 • www.afcfilter.com Contact Dennis Kua [email protected] About Automotive Filter Company Automotive Filter Company was founded in 1994 in Los Angeles, California. It was established to offer more choices and competitive prices to the lube and tune industry, as an alternative to national suppliers and jobbers. Products Offered At Automotive Filter Company, we specialize in distributing filters (air, cabin, fuel, oil and transmission), serpentine belts, wipers, drain plugs, chemicals and several other shop supplies. Hot Products Our best-selling products besides oil and air filters are cabin air filters and wiper blades. They are popular because they are easy to install. They also help increase a store’s ticket average, while at the same time offering the quick lube customer one-stop shopping convenience instead of going to a separate repair facility or auto parts store. Why Choose Automotive Filter Company Lube operators should choose to do business with Automotive Filter Company because we offer not only competitive prices, but quality products and fast delivery times. Our delivery times normally are within one to two business days with no minimum order required. We also offer prepaid freight with orders of just $199. We have a 98 percent fill rate and personalized service from a family-ownedand-operated business. We offer point-of-sale materials to our customers with some of our chemicals as well as our wiper blade line. We have found that supplying these marketing materials to our customers assists them with selling the products in their shop and assisting the shops to continue to be the one-stop shopping convenience for their customers. 38 www.noln.net Distributor Guide 2010 InstallerEdge 877.288.6334 • www.installeredge.com Contact Tony Sims, vice president [email protected] About InstallerEdge Since 1998 InstallerEdge has been built on the creed of product quality, proactive inventory solutions and exemplary service. At the heart of this mission is our focus to reduce costs and lead times, and provide products that enhance revenues. Convenience, quality and the lowest overall costs ensure our customers build value in their car care businesses. Products Offered • Lubricants: We feature all major brands of motor oil, gear oil, grease, ATF and antifreeze. We specialize in new lubricant applications. • Chemicals: We feature all leading brands, from service chemicals to aerosols. • Replacement Parts: filters, wiper blades, tune up parts, lighting, caps, belts, hoses and more. We specialize in hard-to-find new application parts. • Tools: We feature quality service, general purpose and problem solving tools for car care technicians. • Equipment: Your one-stop shop for service and shop equipment. • Shop Supplies: Complete offering for daily operations. • Janitorial Supplies: Complete line of cleaning supplies. • Safety Supplies: Complete service offering of safety items. • Office Supplies: Complete line of office products. • Carwash Products: Call us for our updated carwash product offering. Hot Products We currently sell more than 8,500 car care products; some of our top sellers are oil filters, air filters, cabin air filters, wiper blades, fuel filters and additive products. Why Choose InstallerEdge By combining state-of-the-art technology with best practices implementation, InstallerEdge offers its customers a cutting-edge supply chain partner on target with current and future industry requirements. As our customers help us grow, we reinvest in programs and service-based solutions, supporting efficiency gains, which results in greater profitability for our partners. 40 www.noln.net Distributor Guide 2010 Mighty Distributing Systems of America 800.829.3900 • www.mightyautoparts.com Contact Dave Raphael, director of Marketing [email protected] About Mighty Mighty was founded in 1963 and began franchising in 1970. Mighty offers a complete line of the underhood, undercar and chemical products that are routinely carried “in stock” at the installer level. Mighty’s product strengths include filtration (oil, air, fuel and cabin air), windshield wipers, batteries, serpentine belts, lighting, a full line of chemical products for fluid maintenance services, drain plugs and gaskets, as well as a full line of shop service products. Products Offered We have nine product categories: • Filters (oil, air, fuel and cabin air). • Chemicals. • Chassis and driveline. • Brake products. • Miscellaneous (wiper blades, drain plugs, tools, hose clamps, gloves, etc.) • Engine management. • Tire repair and alignment. • Belts and tensioners. • Lighting and electrical. Hot Products Oil filters, wiper blades and air filters. Why Choose Mighty Mighty’s mission is to serve the preventive maintenance market like no other distributor, not only with products of clearly superior quality but also with professional support services. Because Mighty sales reps are trained to manage customer inventories to maximize vehicle coverage while minimizing overall inventory investment, their fast lube customers can focus on serving their customers with the confidence that they have the precise products on-hand to perform services promptly. We offer numerous special programs including: • Weekly inventory management, including the stocking of shelves. • Nationwide warranty. • Obsolescence protection. • Consumer and technician incentives. • Hands-on and computer-based sales and product training. • Sales analysis. • Point-of-sale items such as poster, banners and consumer education materials. • Online and printed catalogs. • Products only offered to the wholesale marketplace. 42 www.noln.net Distributor Guide 2010 Service Champ 800.221.0216 • www.servicechamp.com Contact About Service Champ Kirk Gustie, vice president, Sales [email protected] Rich Moore, vice president, Sales [email protected] Service Champ was created in May 1984. Today, more than 7,000 quick car care centers rely on Service Champ week after week for their parts and supplies. Products Offered We are a single-source supplier offering a full line of filters, treatments and fluids, wiper blades, lighting, serpentine belts, tools, hardware, shop supplies, equipment and more — thousands of products from one source all easily found in our user-friendly catalog. Hot Products Our biggest seller is easily our complete filter offerings, from which we ship more than 20 million units annually to the quick lube industry. Why Choose Service Champ Since our beginning in 1984, Service Champ has grown to become a leader in the quick car care industry, serving thousands of professional installers throughout North America. Same-day shipping, 98-plus percentage order fill (the result of more than $10 million worth of inventory on hand), one- to two-day delivery backed by five distribution centers and a 35-strong customer care team that can answer questions promptly and accurately. Quick lube operators throughout the country have used our “Stock-It Inventory Management Program” for years. Stock-It provides detailed inventory suggestions based on a quick lube’s geographic location as well as average car count. In addition to various pointof-sale and rack programs to help operators sell more products, we have a technical services advisor and field training advisor on staff. Lastly, our various “Electronic Notification” programs are very popular and include shipping notification, invoicing, general ledger code info and more. Our mission statement says it all: “To develop long-term relationships with our customers; to treat our customers fairly and responsibly; and to provide our customers with exactly what we promise…superior service, selection and value.” 44 www.noln.net Distributor Guide 2010 Service Pro 800.313.2463 • www.service-pro.com Contact Doug Roberts, president [email protected] About Service Pro The Association of Independent Oil Distributors was organized in 1994 as a buying and marketing group of independent oil distributors. The Service Pro brand was introduced in 1995. Products Offered Service Pro offers a comprehensive line of premium quality synthetic and synthetic blend PCMOs, transmission fluid, gear oils, greases, hydraulic and tractor fluids, antifreeze/coolants, filters, service chemicals, professional installer chemical kits, wiper blades, appearance and detail products, and accessory products. All Service Pro Premium Formula Lubricants are blended from highly refined base stocks and additives and deliver exceptional quality at very competitive costs. All Service Pro Premium Formula Lubricants are API licensed and meet the current ILSAC requirements. Service Pro’s OEM series filtration products are engineered and manufactured to ensure optimum vehicle performance. This comprehensive filter line includes oil, air, cabin air, fuel and transmission filter kits for passenger cars and light trucks. Service Pro’s professional formula chemicals are specifically formulated to meet the professional installer’s demands for full strength, fast-working chemicals. Service Pro has recently released a complete line of two- and three-step service kits specifically designed for the professional installer and service center. These products are supported with video installation training, local distributor support, and targeted POS materials and are backed by “The Smart Protection Warranty.” Hot Products Service Pro PCMOs, filters, antifreeze/coolants, wiper blades and service chemicals are the biggest selling products for our group. Why Choose Service Pro Service Pro should be a first choice for lube operators for four key reasons: quality of products, competitive pricing, professional and knowledgeable local distributors, and a complete, quality product offering for the professional lube operator. Service Pro also offers an assortment of point-of-sale marketing materials for the professional installer. 46 www.noln.net Distributor Guide 2010 Fast Track Lube Supply Pentius Automotive Parts 877.362.9082 • www.ftlsupply.com Prend’s Automotive Supply 877.852.5000 • www.pentiusautoparts.com 800.635.6269 • www.prends-auto.com Contact Contact Contact David Ising, sales manager Donald Betz, general manager Sherrell Gorman, national accounts sales & marketing About Fast Track Lube Supply About Pentius Automotive Parts About Prend’s Automotive Supply Fast Track Lube Supply is committed to customer service and providing quality products at prices that give lube operators the opportunity to increase profitability. Our sales team has many years of automotive operations, service, parts and customer service experience, so we understand your business and the challenges you face daily in this ever-changing market. Pentius Automotive Parts is a U.S.-owned and operated company which was launched in 2004. Pentius is headquartered near the port of Long Beach, California, operating from our 120,000-square-foot U.S. distribution center. We have been in business since 1987 — 23 years. Products Offered Prime Guard filters and chemicals, shop supplies, and tools. Why Choose Fast Track Lube Supply We are located in Memphis, Tennessee, allowing quick delivery times to most of the country with low freight prepaid minimums. We also offer 30-day terms, credit card payment and EFT all at the same low catalog price (no surcharges or hidden fees). Orders can be placed with our associates by phone, fax, e-mail or by visiting our quick-order website. 48 www.noln.net Products Offered Pentius offers a broad range of filter products for U.S. domestic and import light vehicles. This includes oil filters (both spin-on and cartridge), air filters, cabin air filters and fuel filters. Pentius also carries a complete line of wiper blades to meet the needs of the full range of buyers. Our air filters and cabin air filters are particularly popular. All of our filter products are manufactured to OE specifications, so the appeal is the value pricing for premium quality, attractively packaged products with very broad application coverage. Why Choose Pentius Automotive Parts Pentius offers premium quality products at value pricing. Additionally, we have particularly broad application coverage in all filter segments. Note also that Pentius is often first to the aftermarket with new model vehicle filter products. We offer special incentives and promotional opportunities on a customer-specific basis. Our consistent involvement in tradeshows such as AAPEX represent a value-added benefit for all of our customers in terms of enhanced Pentius brand awareness. Products Offered Our motto is, “We sell everything but oil.” We are a complete quick lube supplier. Oil filters, air filters, cabin air filters and fuel filters are our top-selling products. Why Choose Prend’s Automotive Supply The biggest reason is that we still answer our calls live. If you call us during normal operating hours, you will always speak to a live person. The other is that we never lose site of what drives us most — customer satisfaction and customer service. One special program we offer is a suggested opening orders for brand new start-up locations. This is based on our years of experience in the industry and actually owning and operating quick lubes in the past. This takes the guesswork out of the start up for the new business owner. As far as inventory management, we scrutinize every order that is shipped and if a customer orders say an excessive number of an item that we believe is not a good mover, we will bring that to their attention and will recommend a reduction. We do not want our customers overstocked on items that do not sell. Distributor Guide 2010 S&E Quick Lube Distributors TVI Filtration 888.251.2609 • www.selubeproducts.com 888.884.7278 • www.tvifilters.com Contact Contact Jim Crosby, general manager Marc Cutler, senior account manager About S&E Quick Lube Distributors We have been is business for 10 years. Prior to that, we were the warehouse for MinitLube/Q Lube for 20 years. Products Offered We are a full line distributor offering oil, air, cabin air, fuel and transmission filters, specialty fluids and additives (including many OE fluids), drain plugs and gaskets, fuel and oil filler caps, vehicle lighting products, serpentine belts and windshield wiper blades. We offer safety and janitorial supplies, and shop supplies including a full line of hand and specialty tools. We stock windshield repair kits, headlamp restoration kits and supplies for both. We carry a wide range of service machines and equipment, and we offer a full line of shop and office supplies. Our oil, air and cabin air filters, fuel filters, vehicle lighting products and serpentine belts are our largest sellers. Why Choose S&E Quick Lube Distributors We pride ourselves in providing the highest level of support. We are convenient, flexible and our team has vast product and technical knowledge. We offer the highest quality products at a fair price. We are a leader in the quick lube industry and are dedicated making it easier for the owner/operator to run his or her business. We offer inventory management and product-specific training to our customers. 50 www.noln.net About TVI Filtration TVI Filtration/Globe Motorists Supply is a manufacturer, marketer and distributor of automotive aftermarket products. Our organization is committed to continuous improvement in: understanding what will make our customers successful, then providing differentiated, value-added products and services that will exceed customers’ expectations. Products Offered A complete line of TVI filtration products, Mag 1 lubricants, wipers and more. TVI wipers are the trusted choice for thousands of installers nationwide.TVI wipers are individually packaged with a universal adaptor to fit 99 percent of all vehicle applications. TVI Wipers are performance engineered, constructed with a metal backing and rubber blade to provide maximum contact and premium quality in every wipe. Why Choose TVI Filtration TVI Filtration/Globe Motorists Supply is celebrating its 91st year of expansion. Our primary focus is to serve as a single-source, low cost provider to fast lube industry establishments. Our complete line of TVI filtration products, complemented with MAG1 lubricants, allows us to be the trusted choice for thousands of installers worldwide. All of our products are backed by a full manufacturer’s warranty against any defects in design, materials and workmanship. We guarantee satisfaction and success with everything we sell; if for any reason a product does not meet your expectations, we will issue a full refund. S Thanks to all the companies that participated in this year’s distributor guide.