Poste Vita SpA Consolidated Annual Report Directors` Report on
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Poste Vita SpA Consolidated Annual Report Directors` Report on
Poste Vita SpA Consolidated Annual Report Directors’ Report on Operations CORPORATE OFFICERS BOARD OF DIRECTORS (1) Chairman Luigi Calabria Chief Executive Officer Maria Bianca Farina Director Antonio Nervi Director Pasquale Marchese Director Bianca Maria Martinelli Director Dario Frigerio Director Salvatore Militello BOARD OF STATUTORY AUDITORS (1) Chairman Stefano Dell’Atti Auditor Marco De Iapinis Auditor Simona Arduini Alternate Franco Pichiorri Alternate Teresa Naddeo INDEPENDENT AUDITORS (2) BDO SpA 1. 2. The Board of Directors and the Board of Statutory Auditors were appointed by the shareholders at the General Meeting held on 4 August 2014 and will serve for three-year terms of office, until approval of the financial statements for 2016. The Board of Directors appointed the Chief Executive Officer at their meeting of 5 August 2014. Appointment approved by the shareholders at the General Meeting of 29 April 2014. 2 CONTENTS GROUP STRUCTURE DIRECTRORS’ REPORT ON OPERATIONS Reclassified financial statements and key performance indicators Economic and market environment Operating review Financial position Organisation of the Poste Vita Group Corporate governance and risk management Relations with the parent and other Poste Italiane Group companies Other information Events after 31 December 2014 Outlook CONSOLIDATED FINANCIAL STATEMENTS Statement of financial position Income statement Statement of comprehensive income Statement of changes in equity Statement of cash flows NOTES Basis of preparation and accounting policies - Part B Notes to the consolidated statement of financial position - Part C Notes to the consolidated income statement - Part D Other disclosures – Part E Related party transactions – Part F REPORT OF THE BOARD OF STATUTORY AUDITORS REPORT OF THE INDEPENDENT AUDITORS ATTESTATION OF THE MANAGER RESPONSIBLE FOR FINANCIAL REPORTING ANNEXES TO THE FINANCIAL STATEMENTS GROUP SOLVENCY MARGIN 3 GROUP STRUCTURE The Insurance Group’s current structure and its scope of consolidation are briefly described below. The Parent Company, Poste Vita, almost exclusively operates in the life insurance sector, and only marginally in the non-life sector. The scope of consolidation includes solely Poste Assicura SpA, an insurance company founded in 2010 and that operates in non-life insurance, excluding motor insurance. This company is a wholly subsidiary of the Parent Company, Poste Vita, and is consolidated on a line-by-line basis. The Parent Company also holds a non-controlling interest in Europa Gestioni Immobiliari SpA, a real estate company tasked with the management and development of Poste Italiane’s properties no longer used in operations. This investment is accounted for using the equity method. 4 In 2014, the Poste Vita Insurance Group continued to pursue the following strategic and business priorities: • • to consolidate and strengthen the Company's position in the life insurance and pensions market, with a particular focus on the supplementary pension segment and new emerging needs (primarily welfare and longevity). to grow the non-life insurance business, with a view to positioning the subsidiary Poste Assicura as a leading player in this market. Profit before tax for the year amounts to €540.1 million, up €33.5 million on the €506.6 million for the previous year. Profit for the year amounts to €324.8 million, compared with €256.1 million for the previous year. This performance is due to satisfactory product sales and greater investment income from traditional products, reflecting positive trends in financial markets. The after-tax result for 2014 also benefitted from reduced income tax expense compared with the previous year, reflecting the changes in tax legislation introduced at the end of 2013, which, for the 2013 tax year, resulted in an increase in tax expense of approximately €50.5 million. (€m) RECLASSIFIED INCOME STATEMENT Net premium revenue Gross premium revenue Outward reinsurance premiums Fee and commission income Net financial income from assets related to traditional products Net financial income from assets related to index- and unit-linked products Net change in technical provisions Claims paid Change in technical provisions Share attributable to reinsurers Investment management expenses Acquisition and administration costs Net commissions and other acquisition costs Operating costs Other revenues/(costs), net EBITDA Net financial income attributable to free capital Interest expense on subordinated loans PROFIT BEFORE TAX Income tax expense PROFIT FOR THE PERIOD 2014 15,473.2 15,509.3 (36.1) 0.0 2013 13,200.2 13,234.4 (34.2) 0.0 Increase/(decrease) 2,273.0 17.2% 2,274.9 17.2% (1.9) 5.5% 0.0 0.0% 2,778.7 2,195.1 583.6 539.0 717.2 (178.2) (17,893.4) (5,301.1) (12,614.7) 22.3 (32.8) (425.9) (378.6) (47.4) (17.9) 420.8 151.0 (31.8) 540.1 (215.3) 324.8 (15,275.3) (5,178.5) (10,116.8) 20.0 (26.5) (369.9) (329.8) (40.2) (17.0) 423.8 101.3 (18.5) 506.6 (250.5) 256.1 (2,618.1) (122.6) (2,497.9) 2.3 (6.3) (56.0) (48.8) (7.2) (0.9) (2.9) 49.7 (13.3) 33.5 35.2 68.7 26.6% -24.8% 17.1% 2.4% 24.7% 11.7% 23.8% 15.1% 14.8% 17.9% 5.2% -0.7% 49.1% 72.1% 6.6% -14.1% 26.8% The Group engages mainly in the life insurance business where, thanks partly to a constant focus on products, the stepping up support for the distribution network and growing customer loyalty, its marketing efforts concentrated almost exclusively on the offer of Branch I investment and savings products (traditional separately managed accounts) with inflows of around €14.7 billion (up 19.9% on 2013), while a marginal contribution was made by the sale of Branch III products. 5 Sales of Branch V capital redemption policies, distributed directly by the Company to large customers (banks, companies, foundations, wealthy individuals, etc.), also performed well, amounting to €0.7 billion in 2014. Profit before tax is up approximately €34.1 million to €528.3 million, thanks also to positive results from treasury management and net returns on free capital. While the contribution of the non-life business to the Group’s results is still limited, sales in this area have performed well, with net premium revenue of €88.4 million (€56.6 million on an accruals basis), up 24% on 2013. With an economic picture still marked by uncertainty, in Italy and in Europe, and low interest rates, the Company continued to pursue an investment strategy for separately managed accounts with a view to increasingly match investments to insurance obligations and, at the same time, running a portfolio that can provide stable returns in line with the market. Investment policy was marked by maximum prudence, with a portfolio primarily invested in Italian government securities and highlyrated corporate bonds. In the second half of 2014, the Parent Company, Poste Vita, also launched a process of diversifying its investments, whilst maintaining a moderate risk appetite, via investments in a multi-asset, harmonised open-ended fund of the UCITS (Undertakings for Collective Investment in Transferable Securities) type. Returns on investment from separately managed accounts (4% for PostaValorePiù and 5% for PostaPrevidenza), as well as from the Company's free capital, both registered good performances, partly due to gains realised during the period. In terms of organisational aspects, in 2014 the Company continued to expand and develop the quality of its workforce, in step with its growing size and the increase in business. This has enabled it to follow up on the large number of projects in pursuit of growth and achieve continuing functional/infrastructural improvements in key business support systems. In particular, the Group launched all the functional activities required to comply with the Solvency II regulations planned for 2016, including adaptation of its governance model and organisational and operating structure, with a view to strengthening decision-making processes and optimising risk management procedures, in order to increase and safeguard value creation. Moreover, given that May 2015 will see the start of the preliminary phase of the Solvency II Directive, during which insurance companies will be obliged to meet the initial requirements under the new regulations, the Poste Vita Insurance Group also conducted significant planning, with organisational and IT implications, aimed at meeting the objectives set out in the regulations from the beginning of the preliminary phase. Finally, planning activities were launched at the end of 2014 aimed at creating and implementing a more up-to-date integrated administrative and accounting system. This will enable more efficient and automated management of data production processes and all the documentation connected with mandatory requirements, at the same guaranteeing the completeness, accuracy and quality of data. Once again in 2014, administrative costs continued to be far lower than the market average (0.3% of earned premiums and 0.1% of provisions). The Parent Company is currently engaged in strengthening the operational and organisational procedures designed to combat money laundering and the financing of terrorism, accompanied by investment in the relevant staff and tools. In terms of capital, it should be noted that, on 30 May 2014, the Parent Company, Poste Vita, completed the issue of subordinated bonds with a total nominal value of €750 million, placed in their entirety with institutional investors. The transaction forms part of an overall plan to strengthen 6 the Company’s financial position, primarily in view of expected growth and the aim of maintaining a solvency ratio of at least 120% until the entry into effect of the new capital requirements, contained in the Solvency II Directive, in 2016. In addition, on 11 December 2014, a General Meeting attended by the Parent Company’s shareholder approved payment of a dividend of €80 million to the sole shareholder, Poste Italiane, with this amount to be distributed from retained earnings. The Group’s solvency I ratio, taking into account payment of the dividend for the year of €100 million, is 1.27 % at 31 December 2014 (1.22% at 31 December 2013). Life business With regard to operations and portfolio performance, as noted above, in 2014 net premium revenue, net of outward reinsurance premiums, amounted to €15,417 million, up 17% on the €13,162 million of 2013. These results have enabled the Company to consolidate its growth trend over the last four years, although its market share may well decline as the overall market picks up again after the not particularly positive performances of 2010 and 2011. Net financial income from assets related to traditional products totals €2,775 million, up on the €2,192 million of 2013. This is mainly due to an increase in assets under management and greater investment income from traditional products, reflecting positive trends in financial markets. Regarding investments linked to index and unit-linked products, net financial income from these assets for 2014 is approximately €539.0 million, with the change in technical provisions totalling approximately €528.3. 7 The change in technical provisions amounts to €12,350 million (compared with €10,107 million in 2013), due mainly to an increase in insurance liabilities determined by the above-mentioned policy and investment product sales and the corresponding increase determined by the positive investment performance. Whilst the sale of Branch III products made a very marginal contribution, the change for the period in technical provisions for this class of product is primarily linked to cash outflows for surrenders and policy maturities, only partially offset by revaluations following positive movements in financial markets. Claims paid to customers during the period amount to approximately €5,530 million, inclusive of policy expirations of approximately €2,335 million. Policy surrenders total approximately €2,397 million, in line with 2013. Total surrenders accounted for 3.7% of initial provisions, down from 4.3% for 2013 and much lower than the industry average. Commissions and other acquisition costs, net of costs ceded to reinsurers, amount to approximately €368 million, reflecting the increase in policy sales, compared with the €325 million of 2013. Operating costs amount overall to €35.8 million, up 10% on the 32.5 million of 2013. This reflects the above-mentioned increase in staff and the costs incurred during the year for major IT projects aimed at achieving functional/infrastructural improvements in key business support systems. Non-life business Gross premium revenue in the non-life business, generated by policies sold in the year under review, totals approximately €88.4 million. After deducting the change in technical provisions (which is calculated, on an accruals basis, based on the length of the contracts for each product as a percentage of premiums earned, less acquisition costs, for the period), net premium revenue amounts to approximately €80.6 million (€56.6 million, net of outward reinsurance premiums). 8 In September 2014, as part of the process of rationalising and optimising operations, designed to achieve synergies within the Insurance Group, the transfer for consideration of the non-life insurance portfolio to the subsidiary, Poste Assicura, was completed. The transfer regards non-life insurance products for the retail market, especially the Postapersona Infortuni, Postapersona infortuni senior and Postapersona Salute products. The total value of the portfolio was assessed as €292 thousand plus VAT. The transaction is reported in the consolidated financial statements, applying the continuity of interest method. In 2014, total claims expenses (amounts paid and the change in technical provisions) amounted to €35.6 million. This item refers to the change in technical provisions for the year (inclusive of provisions for late lodgements), totalling €19.3 million, and claims paid, inclusive of settlement costs, of approximately €16.3 million for the period. Considering the reinsurer’s share of €11.5 million, the net change in technical provisions amounts to €24.1 million at the end of the period, compared with €14.7 million in 2013. This resulted in an increase of the loss ratio (up from 37% at 31 December 2013 to 42.8% at 31 December 2014). However, this ratio continued to be lower than the average for the industry (60.5% in 2013), even though the gap is increasingly narrowing as Poste Assicura grows. The increase in the loss ratio was due mainly to the rise in claims, which was not offset by a proportional increase in total premium revenue. In addition, it is worthy of note that in the first half of the previous year the loss ratio benefited from the release of approximately €1.5 million from technical provisions in 2012, due to excess provisions made in relation to the earthquake in Emilia Romagna. Lastly, a number of large claims in 2014 have led the Company to make provisions of approximately €1.8 million, which drove the loss ratio up by about two percentage points; however, in connection with these events, reinsurance coverage has allowed the company to recoup approximately €1.3 million. The intermediary, Poste Italiane, received commissions for distribution and collection activities of approximately €20.7 million (€15.3 million in 2013), which, net of commissions received from reinsurers and the change in deferred acquisition costs registered in the period, amounts to a total of €10.4 million (€4.7 million in 2013). Operating expenses amount to €11.5 million (€7.6 in 2013). The increase reflects the expansion of the non-life business, which has required a major upgrade of the IT systems used in operations and the recruitment of additional staff. 9 RECLASSIFIED FINANCIAL STATEMENTS AND KEY PERFORMANCE INDICATORS Key performance indicators and the reclassified income statement and statement of financial position are shown below: (€m) FINANCIAL AND OTHER INDICATORS Technical provisions Equity Workforce Solvency ratio at 31 December 2014 at 31 December 2013 3,084.2 2,763.5 87,219.5 68,005.2 336 317 1.26 1.22 Increase/(decrease) 320.7 11.6% 19,214.4 28.3% 19 6.0% 0.04 OPERATING AND OTHER INDICATORS Premium revenue Profit for the period ROE 1 Costs as a percentage of provisions Costs as a percentage of premiums at 31 December 2014 at 31 December 2013 15,509.3 13,234.4 324.8 256.1 11.1% 10.5% 0.06% 0.06% 0.31% 0.30% Increase/(decrease) 2,274.9 17.2% 68.7 26.8% 0.6% 0.0% 0.01% Reclassified statement of financial position (€m) ASSETS Investments Investments in subsidiaries, associates and joint ventures Loans and receivables at 31 December 2014 at 31 December 2013 90,263.9 163.3 69,852.2 197.0 - Increase/(decrease) 20,411.7 29.2% 33.7 -17.1% 726.4 11.5 714.9 6239.4% Available-for-sale fi nancial assets 77,012.8 59,159.9 17,853.0 30.2% Financial assets at fair value through profi t or loss 12,361.4 10,483.8 1,877.6 17.9% 148.9 -18.5% Cash and cash equivalents 655.9 804.9 - Technical provisions ceded to reinsurers 54.4 40.3 14.1 34.9% Other tangible and intangible assets 20.8 13.5 7.3 54.5% 1,329.4 1,292.8 36.6 2.8% 92,324.4 72,003.6 20,320.8 28.2% Receivables and other assets TOTAL ASSETS (€m) LIABILITIES AND EQUITY Equity Technical provisions Provisions for risks Payables and other liabilities TOTAL LIABILITIES AND EQUITY at 31 December 2014 at 31 December 2013 3,084.2 2,763.5 87,219.5 68,005.2 10.7 10.1 2,009.9 1,224.9 92,324.4 72,003.6 Increase/(decrease) 320.7 11.6% 19,214.4 28.3% 0.6 6.0% 785.1 64.1% 20,320.8 28.2% 10 (€m) RECLASSIFIED INCOME STATEMENT Net premium revenue Gross premium revenue Outward reinsurance premiums Fee and commission income Net financial income from assets related to traditional products Net financial income from assets related to indexand unit-linked products Net change in technical provisions Claims paid Change in technical provisions Share attributable to reinsurers Investment management expenses Acquisition and administration costs Net commissions and other acquisition costs Operating costs Other revenues/(costs), net EBITDA Net financial income attributable to free capital Interest expense on subordinated loans PROFIT BEFORE TAX Income tax expense PROFIT FOR THE PERIOD 2014 15,473.2 15,509.3 (36.1) 0.0 2013 13,200.2 13,234.4 (34.2) 0.0 Increase/(decrease) 2,273.0 17.2% 2,274.9 17.2% (1.9) 5.5% 0.0 0.0% 2,778.7 2,195.1 583.6 539.0 717.2 (178.2) (17,893.4) (5,301.1) (12,614.7) 22.3 (32.8) (425.9) (378.6) (47.4) (17.9) 420.8 151.0 (31.8) 540.1 (215.3) 324.8 (15,275.3) (5,178.5) (10,116.8) 20.0 (26.5) (369.9) (329.8) (40.2) (17.0) 423.8 101.3 (18.5) 506.6 (250.5) 256.1 (2,618.1) (122.6) (2,497.9) 2.3 (6.3) (56.0) (48.8) (7.2) (0.9) (2.9) 49.7 (13.3) 33.5 35.2 68.7 26.6% -24.8% 17.1% 2.4% 24.7% 11.7% 23.8% 15.1% 14.8% 17.9% 5.2% -0.7% 49.1% 72.1% 6.6% -14.1% 26.8% ECONOMIC AND MARKET ENVIRONMENT Growth in the global economy and in international trade was limited and uncertain in 2014, reflecting divergent trends in the major economies. The United States recorded a positive upturn in economic activity, whilst the euro area and Japan continued to struggle, the Chinese economy slowed and Russia recorded a sharp fall in GDP. The drop in the price of oil, which has been falling since mid-2014, led in turn to a sharp decline in consumer prices. The US economy grew by 2.4% in 2014, the fastest rate in the last 5 years. After negative growth in the first quarter (-2.1% on a quarterly basis), due to the intense cold of the North American winter, the US economy picked up steam again and recorded a strong performance in the second and third quarters of the year (growing by 4.6% and 5.0%, respectively), reflecting increased consumer spending. Growth then slowed in the fourth quarter of the year (2.2% on a quarterly basis), after a decline in exports due to the stronger dollar and the declining competitiveness of US goods. Japan is coming out of recession, but at a slower pace than expected, highlighting the government’s difficulties in relaunching the world’s third biggest economy. In the first quarter of 2014, real GDP grew by 0.6% on a quarterly basis, whilst growth for the full year is 0.03%. The UK recorded GDP growth of 2.6% in 2014. Despite a slowdown in the pace of growth in the last two months of the year, the country’s performance in 2014 was the best since 2008. Growth was driven by strengthening internal demand, thanks to improving labour and credit markets. After two years of negative economic growth, euro area GDP rose 0.9% in 2014. Among the core economies, growth remained sluggish in France (0.4%, compared with the 0.2% of 2013), whilst economic expansion more than doubled in Germany (1.6%, up from 0.4% in 2013). In the periphery, Italy was the only country to record negative growth in 2014 (Italy -0.4%, Portugal +0.9%, Spain +1.4% and Greece +0.7%). Euro area: real GDP (2008-14) 11 As a result of falling energy prices and the continuing weakness of consumer spending, disinflation took progressively greater hold during the year, turning into deflation by the end of the year, when the Eurozone Harmonized Index of Consumer Prices: All Items recorded a decline of 0.6%. On the other hand, annual growth of the core index, which measures inflation after stripping out the more volatile components (energy and food prices), was between +0.7% and +1.0%, as shown below: Euro area: annual inflation (aa%) In Italy, the economic cycle continues to suffer the effects of weak investment and a slow recovery in consumer spending. Growth continues to be export-driven, as the weaker euro has made the country’s goods more competitive. Although at a progressively slower pace than in the period 2012-13, the decline in lending to companies continues to decline, reflecting low demand and weak investment, on the one hand, and ongoing concerns about credit risk, on the other. The unemployment rate has continued to rise, reaching 12.9% in December, as the number of people looking for work, particularly among the young, has increased. Finally, in line with the rest of the euro area, consumer prices fell considerably over the year, resulting, in certain months, in negative annual growth in the second half of the year. In this context, GDP has stopped falling on a quarterly basis, even though 2014 ended with a decline of 0.4%. Compared with the same quarter of the previous year, annual economic growth remained negative, however. 12 For the period 2015-16, major international bodies forecast a gradual return to growth in 2015, following by a stronger improvement in 2016. Italy: estimated real GDP Emerging economies saw weakening growth. Among the BRIC countries (Brazil, Russia, India and China), economic growth was robust in India, but slowed in China, despite remaining above 7%, whilst Brazil stagnated (growth became negative in the second quarter of the year), and the Russian economy went into sudden decline, hit by the sanctions imposed by the West at the end of July, the sharp fall in the oil price and the collapse of the rouble. As a result of both the weaker currency and higher food prices, due to the sanctions, annual inflation in Russia rose rapidly from 6.1% in January to 11.4% in December. With regard to the monetary policies of the most important Western central banks, whilst interest rate rises are expected in the US and UK, monetary stimulus was increased in Japan and the euro area. As expected, in October 2014, the Federal Reserve halted its purchases of Treasury and Mortgage Backed Securities, letting it be known that a “normalisation” of monetary policy is, at the moment, on an irreversible track. However, despite ongoing falls in unemployment, the Federal Reserve has stated that it will continue to take a very cautious approach, thanks to the absence of inflation risk, with regard to raising interest rates. At the moment, the financial markets appear to expect a hike in interest rates between June and August 2015. In the euro area, the European Central Bank (ECB) has responded to falling growth and a worsening outlook for disinflation/deflation by continuing to with its extremely easy monetary policy: in June, the Bank launched its Target Long Term Refinancing Operations (TLTROs), offering banks very low interest rates in order to lend to businesses and households; at the September meeting, interest rates and interest on banks’ deposits were reduced to 0.05% and -0.20%, respectively (from 0.25% and 0.00% at the beginning of the year); in October, the Bank launched its ABS (Asset Backed Securities) Purchase Programme and Covered Bonds Purchase Programme; and, finally, the ground was progressively prepared for a programme of Quantitative Easing, eventually launched on 9 March 2015, and which will inject €60 billion into the economy through to September 2016. Accelerating growth in the US economy and the slow pace of recovery in the euro area, expected in 2015, should confirm the current decoupling of the Federal Reserve’s monetary policy, on the one hand, from the approach adopted by the ECB, on the other. Emerging countries have adopted diverging monetary policies. The central banks have eased monetary policy in India and China (where, however, the authorities are keeping a close eye on the 13 situation in order to limit financial leverage and reduce the size of the “shadow” banking sector), whilst a restrictive approach have been adopted in Brazil and Russia (where, in response to rising consumer prices and to contain capital flight, the central banks have raised interest rates by 115 basis points). Financial market trends 2014 saw a significant decline in the yields on government bonds issued by advanced nations, reflecting the abundance of liquidity in circulation, the resulting demand for high returns from investors and the impact of declining inflation expectations. At the end of the year, the yields on ten-year government bonds in the USA, Germany, the UK and Japan stood at 2.17%, 0.54%, 1.75% and 0.33%, respectively. The aggregate average yield for the euro area as a whole had fallen from 2.43% at the beginning of the year to 1.26% at the end of 2014. Yield on ten-year government bonds In the euro area, in part due to the impact of Quantitative Easing by the ECB, so-called core yields fell to record lows and in some cases (e.g. Germany and Finland) short-term yields became negative. The periphery (Italy, Spain and Portugal) witnessed a significant flattening of curves and a reduction in spreads over German Bunds. Overall, this trend was not affected by either geopolitical events or the general election in Greece, which led investors to seek safe-haven investments in government securities only on a temporary basis. As specifically regards Italian government bonds, 2014 proved to be an extremely positive year, both the Italian State, thanks to the significant fall in the cost of debt, and for investors, in terms of returns on investment. Compared with 2013, the decline in yields on Italian government bonds not only continued, but also strengthened, supported by low economic growth and falling inflation expectations, demand for higher returns, an improvement in Italy’s perceived credit risk and a larger presence among overseas investors. Against this backdrop, the downgrade of Italy’s sovereign debt rating by Standard & Poor’s, on 5 December, had only a marginal impact on the spread between Italian and German government bonds. At the end of 2014, the spread on ten-year Italian and German bonds was 134 basis points, compared with 210 basis points at the end of 2013, as the following graph shows: 14 10-year BTP/Bund spreads 600 400 200 0 Despite a few blips, caused by political and financial issues, the decline in yields was substantially continuous throughout the year, resulting in a flattening of the yield curve, due to a decidedly sharper fall in yields for medium to long terms to maturity (with reductions of between 150 and 250 basis points). The decline in shorter term yields was less marked (between 50 and 100 basis points), given that, at this part of the curve, yields had already fallen a long way from the 2012-13 period. All the principal terms to maturity (2, 5, 10 and 30 years) have registered record lows since the birth of EMU, as the following graph shows: Yield on Italian government bonds The risk premium on euro-denominated investment grade corporate bonds has fallen approximately 20 basis points, returning to November 2007 levels. In the high-yield segment, credit spreads on corporate bonds issued by companies with low credit ratings rose substantially in the second part of the year, in the case of dollar issues, primarily due to those issued by energy companies, whose ratings were affected by the falling oil price. All the main equity indices in advanced countries rose in 2014, in a context in which volatility, despite the rises at the beginning of September and at the end of December, remained substantially unchanged overall compared with the end of 2013. Peripheral stock markets in Spain (IBEX 50 Index up 11%.) and Italy (FTSE MIB up 16%) also rose, despite the share price falls seen at the end of the year due to the political uncertainty in Greece. During the second half of the year, emerging markets saw a decline in capital inflows targeting both equities and, to a lesser extent, bonds. This resulted in a weakening of local currencies against the US dollar, increased stock market volatility and high sovereign spreads, reflecting the 15 impact of the crisis in Russia, the falling oil price and the macroeconomic outlook. The assets and currencies of oil-exporting countries were particularly hard hit. The insurance market 2014 was a record year for the Italian life insurance market. Whilst the final official data is not yet available, the estimated figure for premium revenue, at the end of the year, is approximately €116 billion, up by over €28 billion in absolute terms and equal to growth of approximately 32% on 2013. This figure also includes premium revenue reported by overseas companies from both inside and outside the EU, as well as around €11 billion in “premium instalments” (new premiums collected in 2014 on policies sold in previous years). New business, which alone amounted to €106 billion (up 44.4%), was essentially driven by sales of single premium policies which, at approximately €100 billion and having risen by approximately 48%, represent almost 95% of total inflows. Growth in forms of regular premium insurance was lower, though still significant at approximately 20%. The driving force behind the Italian insurance market was demand for investment-linked insurance policies, partly due to the continued weakness of the economy that has led savers to shy away from traditional forms of investment, such as government securities, offering low rates of return. Inflows into Branch I policies accounted for approximately 63% of the total, whilst Branch III accounted for 33% and inflows into Branch V policies 3%. The percentage growth in Branch I and III policies was 45% in both cases, whilst Branch V policies are up approximately 115%, driven by inflows into capital redemption policies linked to separate pools of assets and sold to customer segments (corporate and private) that have rediscovered this form of insurance as an important means of stabilising their investment portfolios. Of the approximately €35 billion in total inflows recorded for Branch III policies, just under half is attributable to overseas companies. All the inflows into Branch III products regarded unit-linked policies. 85% regards “classical” policies, whilst the remaining 15% relates to “protected or guaranteed benefit” policies. As noted above, new investment-linked insurance policies drove the Italian market in 2014, representing 75% of total sales, after growth of 21% (total sales amounted to approximately €3.8 billion). Risk policies achieved good growth, rising10% and accounting for 17% of the total, whilst inflows into new pension plans remained at low levels, with growth of only 4% and accounting for 8%. Inflows into Branch IV policies remained more or less insignificant, with the number of policies sold again failing to exceed 40 thousand. Turning to the various forms issued, single premium policies accounted for approximately 97% of the total, as a logical result of the progressive financialisation of life policies in 2014. The average premium rose, moreover, to approximately €50 thousand, no less than 20% up on the previous year. As regards distribution, overseas companies, who primarily distribute their products through banks and financial promotors, have seen growth of 34% in terms of new business, accounting for around 15% of the total, which is substantially in line with the previous year. The banking channel saw growth of 51.7%, increasing its share of the total by 2 percentage points to approximately 61%, again in terms of new business. Financial promoters saw the fastest rate of growth in 2014, at almost 60%, with their share of the total up to approximately 12%. On the other hand, outside 16 agents underperformed the market, growing by approximately 26% and thus seeing their market share fall by around 12%, even after including the strong performance of in-house agents, where growth was 46%. The non-life insurance market recorded a 3.5% decline in premium revenue in the first nine months of 2014, compared with 2013, with a portfolio of €23.15 billion. The reduction was primarily driven by the weakness in land vehicle insurance and third-party liability insurance for sea, lake, river and canal vessels, which is down 7.3% (accounting for 49.1% of total non-life business, down on the 51.2% recorded at the end of September 2013). Non-life premium revenue, excluding third-party liability vehicle insurance, amounts to €10.05 billion, up 1.1% in the first nine months of 2014. Other Damage to Property (up 6%), Financial Loss (up 11.5%) and Assistance (up 8.5%) saw the highest rates of growth. Accident and Medical insurance, on the other hand, recorded falls of 0.6% and 0.4%, respectively. In terms of distribution channel, outside agents handled 80.4% of non-life premiums written (81.2% in the first nine months of 2013) and 86.7% of third-party liability vehicle insurance premiums (86.4% in the same period of 2013). Direct sales (over the phone and on line) accounted for 5.7% of total non-life business (down on the 6.2% of the previous year), whilst 4% of policies were sold through banks and post offices (up on the 3.7% of the first nine months of 2013). 17 OPERATING REVIEW Total premiums continued to grow in 2014, with total premium revenue, net of outward reinsurance premiums, totalling €15,473.2 million at the end of the year, up 17.2% on the €13,200.2 million of the previous year. The table below breaks down premiums by life and non-life businesses: The Company’s positive performance is shown also by the increase in the number of customers, up from 3.0 million at 31 December 2013 to 3.2 million at the end of the period under review. Life business Total premium revenue continued to grow in 2014, reaching a total of €15,428.7 million (€13,172.6 million in 2013). The following tables show a breakdown of new business, which totals €14,922 million, up 17.9% on the €12,662 of 2013. 18 Thanks partly to a constant focus on products, the stepping up support for the distribution network and growing customer loyalty, the Group’s marketing efforts during the year concentrated almost exclusively on the offer of Branch I investment and savings products (traditional separately managed accounts), while a marginal contribution was made by the sale of Branch III products. The period under review saw sales of Branch I products rise faster than for the market as a whole, thanks to a product offering more attuned to the needs of post office customers, who showed a preference for the risk/return trade-off typical of these products. Sales of Branch V capital redemption policies for corporate customers, distributed directly by the Company to large customers (banks, companies, foundations, wealthy individuals, etc.), also performed well, contributing €687 million to premium revenue. The Group’s commercial strategy focused primarily on regular premium products. In the period under review, these premiums amounted to approximately €1.1 billion, up 37% on 2013. The Company also firmed up its leadership in the retirement market, with the total number of members for the Postprevidenza Valore fund exceeding 711 thousand by the end of the year (over 86 thousand new members signed up during the period). Sales of pure risk policies (term life insurance) also performed well. These are sold in stand-alone versions (therefore, not bundled with investment products), with over 26 thousand new policies sold during the year, whilst around 123 thousand were new policies, again of a pure risk nature, were sold bundled together with financial obligations deriving from mortgages and loans sold through Poste Italiane’s network. At 31 December 2014, the number of policies sold amounts to approximately 5.9 million, registering an increase of 11% on 2013 (when the figure was 5.3 million). 19 Non-life business In the period under review, around 347 thousand new non-life contracts were sold, marking a 7% increase compared with the previous year and an approximate daily average of 1,148 contracts sold. The table below shows new business for the period, by line of business: At 31 December 2014, gross premium revenue amounts to approximately €88.4 million (up 24% on the previous year). Payments and change in technical provisions Claims paid during the period amount to a total of €5,301.1 million, compared with €5,178.5 million in the previous year, as shown below: (€m) Non-life insurance Claims paid Costs of settling claims Total non-life insurance claims paid Life insurance Amounts paid of which: Surrenders Maturities Claims Costs of settling claims Total life insurance amounts paid Totale 2014 14,2 2,1 2013 10,9 1,6 Increase/(decrease) 3,3 30,3% 0,5 31,2% 16,3 12,5 5.276,7 5.157,6 119,1 2,3% 2.388,8 2.108,5 779,3 8,1 2.356,1 2.145,1 656,4 8,4 32,7 (36,6) 122,9 (0,3) 1,4% -1,7% 18,7% -3,8% 5.284,7 5.301,1 5.166,0 5.178,5 118,7 122,6 2,3% 2,4% 3,8 30,4% 20 Total claims paid during 2014 on life policies amount to €5,285 million, compared with €5,166 million in 2013. Surrender costs amount to approximately €2,388.8 million, in line with 2013 (€2,356.1 million), representing 3.7% of initial provisions, compared with 4.3% in the previous year, which was still much lower than the industry average. The change in technical provisions, equal to €12,614.7 million (€10,116.8 million in 2013), refers mainly to a corresponding increase in liabilities due to the above-mentioned operating performance. The change in life technical provisions, amounting to €12,595.4 million, includes the change in mathematical provisions for Branch I, IV and V products, totalling €12,915.4 million, the change in mathematical provisions for Branch III products (a decrease of €686.7 million), the change in outstanding claims provisions (€245.4 million), reflecting index-linked policies maturing in the last quarter, the change in the deferred policyholder liability (DPL) reserve (€111.9 million), due to fair value gains recognised in the period, and the change in other mathematical provisions (€9.4 million). Considering that volumes during the year were very limited, the change in technical provisions for Branch III products should be attributed to cash outflows for surrenders and policy maturities, only partially offset by revaluations following positive movements in financial markets. 21 With reference to policies ceded to reinsurers, claims paid in the period under review, inclusive of the change in technical provisions, amount to €22.3 million, compared with €20.0 million in the previous year, including €10.8 million relating to the life business (€12.3 million in 2013). Details are shown below: (€m) Non-life insurance 2014 Claims paid 5.4 Costs of settling claims 0.3 Total non-life insurance claims paid 5.6 Change in technical provisions 5.8 Total non-life insurance 11.5 Life insurance Claims paid 3.4 Costs of settling claims 0.0 Total life insurance claims paid 3.5 Change in technical provisions 7.4 Total life insurance 10.8 Total claims paid and change in technical provisions 22.3 2013 4.9 0.2 5.1 2.6 7.7 Increase/(decrease) 0.5 11.0% 0.1 25.9% 0.6 11.5% 3.2 122.7% 3.8 49.5% 2.8 0.0 2.8 9.5 12.3 20.0 0.6 0.0 0.6 (2.1) (1.5) 2.3 21.5% n.s 21.6% -22.1% -12.0% 11.6% Reinsurance strategy Life insurance With reference to Life insurance, reinsurance policies adopted in the past years remained essentially unaltered in 2014 and therefore the effects of ongoing treaties continued. In particular, the Parent Company, Poste Vita, cedes life and long-term care (LTC) policies under quota-share treaties. In addition, it reinsures life and permanent disability policies covering executives of Medio Credito Centrale in optional reinsurance arrangements. Ceded life policies showed a positive result of €0.6 million (€3.2 million at 31 December 2013). The effects of these reinsurance policies on the Company’s results are described in the notes. Non-life insurance In 2014, the Group – through its Poste Assicura subsidiary – adopted a reinsurance policy for its non-life business consistent with the strategy set for the 2013-2015 three-year period, which was ratified in 2013. Briefly, the reinsurance strategy adopted in 2014: 22 regards gross premium revenue as the basis for reinsurance cession in the Fire, Other Damage to Property and General Liability classes, with a further increase of commissions paid by reinsurers based on underwriting results; sets once again at 25% the proportion of risks ceded in General Liability, excluding professional liability which is maintained at 90%; retains 100% of gross premium revenue in the Accident class, with reference to new premiums; maintains pure premium rates established in 2013 for credit protection insurance; gives preference to “bouquet” and “multi-line” reinsurance; provides for an increase in retroceded reinsurance commissions in the Legal Expenses and Assistance classes; adopts excess-of-loss treaties in Property and Liability (Fire, Other Damage to Property, General Liability) and personal (Accident) insurance due to risk and/or event to hedge against large losses; confirms, in view of the high degree of the segment’s specificity, minimum risk retention for the corporate and government sectors (up to 10%), to be attained mainly via optional reinsurance agreements. To complete the above strategy, work on implementing the system for managing the reinsurance process continued during the year. As a result of the reinsurance strategy described above, the operating performance and the above claims trends, the cost of ceded insurance has fallen from the €4.5 million of the previous year to approximately €1.9 million in 2014. The total effects on the Company’s results are illustrated in the notes. Complaints The Parent Company, Poste Vita, received 1,302 new complaints in 2014, compared with a total of 1,532 in 2013. The ratio of complaints to the total number of outstanding contracts at 31 December 2014 (5,893,892) is 0.02% (0.03% in 2013). The average time taken to respond to complaints during the year was around 25 days (18 days in 2013). The Parent Company received 471 complaints regarding the Personal Injury Protection (PIP) product in 2014. The ratio of complaints to the total number of outstanding contracts at 31 December 2014 (5,893,892) is 0.008% (0.01% in 2013). The average time taken to respond to complaints during the year was around 26 days (18 days in 2013). During 2014, the Poste Assicura subsidiary received 1,034 new complaints, compared with 598 in 2013. The ratio of complaints to the total number of outstanding contracts at 31 December 2014 (1,049,266) is 0.09% (0.07% in 2013). The average time taken to respond to complaints during the year was around 26 days. Technical provisions 23 As a result of the aforementioned operating performance, in accordance with the laws and regulations on this matter and on the basis of appropriate actuarial assumptions, technical provisions analytically calculated for each contract total €87,219.5 million. As a result of the positive operating performance, the provisions have grown by approximately 28.3% compared with €68,005 million at the end of 2013. The provisions are allocated as follows: In particular, provisions for the life branches amount to €87,129.7 million, up approximately 28% on the comparable amount at the end of 2013 (€67,942.5 million).These provisions are made to meet all of the Company’s obligations and include mathematical provisions (€68,639 million), provisions for unit- and index-linked products (€8,503.5 million), outstanding claims provisions (€474.7 million), the deferred policyholder liability (DPL) reserve (€9,427.8 million) and other technical provisions (€84.9 million). The latter includes provisions for future expenses (article 31 of ISVAP Regulation 21/2008), totalling €82.2 million, provisions for supplementary insurance premiums, totalling €2.3 million, and provisions for with-profits policies, amounting to €0.4 million. With reference to the shadow accounting method, Branch I products whose revaluation is linked to the returns on separately managed accounts, the financial component of technical provisions was determined on the basis of realized income and expenses, as established by the applicable accounting standards, without considering unrealized gains and losses. This generates a timing mismatch between liabilities and the assets designed to back them, which are recognized at fair value, in accordance with IAS 39. This phenomenon is monitored, as in previous years, through “shadow accounting”, a tool introduced by IFRS 4 to report assets and liabilities they are intended to back in a consistent manner. In particular, unrealized losses and gains on financial instruments included in separately managed accounts are recognized as liabilities among technical provisions, though to the extent of the amount attributable to policyholders, in proportion to the retrocession percentage contractually provided for in the separately managed accounts. This analysis takes into account the impact on the minimum rate of return levels currently applied in contracts. The criteria used for shadow accounting purposes are described in the notes. Contracts classified as “insurance contracts” and those classified as “financial instruments with a discretionary participation feature”, for which use is made of the same recognition and measurement criteria as in Italian GAAP, were subjected to a LAT - Liability Adequacy Test 24 established by paragraph 15 of IFRS 4. The test was conducted by taking into account the present value of future cash flows, obtained by projecting the expected cash flows generated by the existing portfolio as of period end, based on adequate assumptions underlying expiration causes (death, termination, surrender, reduction) and expense trends. Non-life technical provisions, before provisions ceded to reinsurers, amount to €89.8 million (€62.7 million in 2013) and consist of: the premium reserve of €39.6 million, outstanding claims provisions of €45.5 million and other provisions of €4.6 million. Other technical provisions include the ageing reserve of €0.2 million. In addition, they include additional provisions of €4.4 million, made following an adequacy test, as described more thoroughly in the notes. Outstanding claims provisions for claims incurred but not reported (IBNR) amount to €8.7 million. Changes in the premium reserve and outstanding claims provisions reflect trends in premium revenue. Distribution The Poste Vita Insurance Group distributes its products through the post offices of the parent, Poste Italiane SpA, a sole shareholder company – BancoPosta RFC, duly registered under letter D in the single register of insurance intermediaries as per ISVAP Regulation 5 of October 16, 2006 whose validity was extended until March 2019, with tacit renewal at expiration. Poste Italiane SpA’s sales network consists of over 13,000 post offices throughout the country. Insurance contracts are signed in the post offices by qualified and suitably trained personnel. Training activity for personnel in charge of product sales continued according to regulatory guidelines. Professional training programs in 2014 focused both on new products and on technicalinsurance and pension modules. The latter were created to develop the expertise of personnel acting as intermediaries, not only in terms of specific skills in relation to the products offered, but also of general welfare issues and of defining customer needs. Each training initiative was designed, approved and carried out by the Poste Vita Insurance Group’s competent department, according to Poste Italiane SpA’s training guidelines (in some instances with the support of external training companies, specialising in the insurance sector). Moreover, the Company also strengthened its service model for customer support based on a multi-channel approach and through an improved website, which includes customer services, an area reserved for the Company’s existing customers and an upgraded call centre that can be reached through a toll free phone number. The multi-channel service model was developed also to support the distribution network, in synergy with and integrating the central role carried out by post office personnel. Total distribution and collection fees paid to Poste Italiane amount to approximately €370 million (€336 million in 2013). 25 FINANCIAL POSITION Financial investments Investment strategies and guidelines are defined by the Boards of Directors through "framework resolutions", which identify both the essential characteristics, in qualitative and quantitative terms, of investment sectors and the strategies for derivative transactions. The investment process also includes a governance system with corporate bodies (an Investment Committee and a Risk Committee). Regarding derivative transactions, at 31 December 2014 the only derivative instruments held include the warrants purchased to hedge the indexed component of certain index-linked products. At 31 December 2014, total investments amount to €90,919.8 million, up 28.7% on the €70,657.0 million at 31 December 2013, reflecting the operating performance and financial market trends. Investments refer to the shareholding in the associate, EGI, which is accounted for using the equity method. EGI, which is owned by Poste Vita SpA and Poste Italiane SpA with 45% and 55% equity interests, respectively, operates in real estate and is tasked with the management and development of Poste Italiane’s properties no longer used in operations. This Company reports equity of €362.8 million at 31 December 2014 and a profit for the year of approximately €45 thousand. The value of equity and, as a result, the value of the investment 31 December 2014 reflect the distribution of €75 million from retained earnings, including €33.7 million paid to the shareholder, Poste Vita SpA. The distribution was approved by the general meeting of shareholders held on 24 November 2014. Loans and receivables mainly refer to the positive balance of the current account held with Poste Italiane and to amounts receivable in connection with capital calls in relation to mutual funds for unissued units. 26 Available-for-sale (AFS) financial assets amount to €77,012.8 million (€59,159.9 million at 31 December 2013) and mainly regard investments backing contractual obligations entered into with policyholders in relation to traditional with-profits policies, with a minimum guaranteed return linked to returns on pools of assets managed by Poste Vita (so-called separately managed accounts). On these products, the Company guarantees a minimum rate of return varying between 0% and 1.5%, payable at maturity. In 2014, the Company continued to use an investment approach designed to balance the need to match increasingly investments with the structure of the obligations with policyholders and, in the meantime, to maintain a portfolio capable of ensuring returns in line with those of its main competitors. Investment choices were informed by utmost prudence, also in light of market trends, with a portfolio invested mostly in euro area government securities and corporate bonds of good standing. Purchases focused mainly on Italian government bonds, including in the inflation-indexed component. Special attention was paid to the selection and diversification of the corporate bond portfolio. In fact, with a view to diversifying risk among different sectors, to take the profit opportunities made available by economic growth and by the slope of corporate yield curves, the weight of banking, financial and industrial issuers was increased. On the other hand, to achieve geographical diversification, the weight of European (mainly French, German and Spanish) and US issuers was increased. The fall in Italian government bond yields, which marked the early months of 2014, allowed the Company to book gains on sales of long-dated bonds. The increase of approximately €17.9 billion compared with 2013 is due, on the one hand, to the positive operating performance, resulting in net inflows of €10.1 billion and, on the other, returns generated during the period, together with a fair value increase as a consequence of positive financial market trends. At 31 December 2014, financial assets classified as AFS had generated net fair value gains of approximately €9,620 million, compared with approximately €2,913 million at the end of 2013. Of these, €9,280 million (€2,688 million at 31 December 2013) is attributable to policyholders through the shadow accounting mechanism, in accordance with IFRS 4, as they relate to financial instruments included in separately managed accounts. The remaining €340 million (€225 million in 2013) refers to net gains on AFS securities included in the Company’s “free capital” and therefore attributable to a specific equity reserve (equal to €224 million), net of the related taxation. Financial assets at fair value through profit or loss (FVTPL) amount to approximately €12,361.4 million (€10,483.8 million at 31 December 2013) and primarily regard (€8,600.2 million, compared 27 with €9,306.1 million at the end of 2013) to financial instruments backing unit and index-linked policies. Of these, around €6,130.5 million refer to financial instruments backing index-linked type policies for which Poste Vita provides customers with a capital guarantee as well as a minimum rate of return. The remaining €3.8 billion primarily refers to investments included in the Company’s separately managed accounts, including approximately €1.4 billion in callable bonds, €0.6 billion relating to the issue of a CMS (Constant Maturity Swap), providing for a cap and floor mechanism designed to limit excessive movements in interest rates, and approximately €1.8 billion invested in a multiasset, harmonised open-ended fund of the UCITS (Undertakings for Collective Investment in Transferable Securities) type, by which the Company has launched a process of diversifying its investments, whilst maintaining a moderate risk appetite. Positive trends in the financial markets have made it possible to record unrealized capital gains of around €124.4 million, almost entirely attributable to policyholders through the shadow accounting mechanism. Whilst sales of this class of product during the year were marginal, the change for the period is primarily linked to cash outflows for surrenders and policy maturities, only partially offset by revaluations following positive movements in financial markets. (€m) Financial assets at fair value through profit or loss Debt securities of which: government bonds corporate bonds Structured bonds Other financial instruments Derivatives Total at 31 December 2014 at 31 December 2013 7,370.4 6,032.7 1,337.7 2,367.0 2,417.6 206.4 12,361.4 6,560.7 5,888.9 671.8 2,983.3 729.8 210.0 10,483.8 Increase/(decrease) 809.7 143.8 665.8 (616.2) 1,687.7 (3.6) 1,877.6 12.3% 2.4% 99.1% (20.7%) 231.2% (1.7%) 17.9% 28 The composition of the portfolio according to issuing country is in line with the situation throughout 2013, being marked by a strong prevalence of Italian government bonds, as shown in the following table. (€m) Country Austria Australia Belgium Canada Switzerland Czech Republic Germany Denmark Spain Finland France United Kingdom Ireland Italy Japan Luxembourg Malta Mauritius Mexico Holland Norway New Zeland Portugal Sweden Slovenia United States of America total AFS 29,2 258,6 212,8 7,0 194,8 5,3 471,4 46,0 1.599,4 42,3 2.472,7 977,6 211,4 66.209,8 10,4 221,8 30,1 1.528,8 50,2 41,9 31,8 209,2 10,3 2.140,0 77.012,8 FVTPL 18,6 9,9 22,0 536,0 117,9 59,2 69,0 327,5 905,4 246,3 7.078,2 379,3 235,5 1.798,2 15,5 198,8 33,0 311,0 12.361,4 TOTALE 47,8 268,5 234,8 7,0 730,8 5,3 589,3 105,2 1.668,4 42,3 2.800,2 1.883,0 457,7 73.288,0 10,4 601,1 235,5 1.798,2 45,6 1.727,5 50,2 41,9 31,8 242,2 10,3 2.451,1 89.374,2 The distribution of the securities portfolio at 31 December 2014 by duration class is shown below: 29 Liquid assets of €655.9 million refer mainly to temporary cash balances, mainly available in “Separately managed accounts”, which were invested in January 2015. Net income from financial investments for 2014 amounts to €3,437 million, up approximately €443 million on the comparable figure for 2013. The increase is due mainly to the greater amount invested and an increase in gains realised during the period, thanks to positive financial market trends. A small part, consisting of net expenses of approximately €23.8 million (net expenses of €10.6 million in 2013), refers primarily to accrued interest on subordinated bonds, interest income on bank and post office current accounts and interest on the current account held with Poste Italiane. Finance income and costs break down as follows: (€m) 2014 Deriving from available-for-sale financial assets Deriving from financial assets at fair value through profit or loss Income from cash and cash equivalents Deriving from loans and receivables Deriving from financial liabilities Deriving from investments in associates Total 2013 Deriving from available-for-sale financial assets Deriving from financial assets at fair value through profit or loss Income from cash and cash equivalents Deriving from loans and receivables Deriving from financial liabilities Deriving from investments in associates Total Increase/(decrease) % increase/(decrease) Other Interest income and costs 334,3 (1,1) 2.351,0 59,3 Realized gains Realized losses 33,6 (5,8) 352,2 (21,5) Realized Unrealized Unrealized Unrealized gains/(losses), gains/(losses), gains losses net net 27,8 367,7 (9,0) 358,7 330,7 - - - 5,1 2,9 (31,8) 0,02 0,02 58,2 385,8 27,3 358,5 367,7 9,0 358,7 Other Realized Unrealized Realized Realized Unrealized Unrealized Interest income and gains/(losses), gains/(losses), gains losses gains losses costs net net 308,2 0,1 21,0 5,0 15,9 430,1 (9,5) 420,5 2.661,5 2.081 30,5 178,1 (30,0) 30,3 27,9 92% 199,1 186,7 94% (35,0) 7,7 -22% 719,7 2.741,1 5,1 2,9 (31,8) 0,02 3.437,0 Total income (expense), net 744,5 148,2 2.259,5 164,1 194,4 118% 9,5 0,1 (18,5) (1,6) 2.993,6 443,4 15% 9,5 0,1 (18,5) 2.380,3 281,2 12% Total income (expense), net 430,1 (62,4) -15% (1,6) (11,2) 2,2 -20% (1,6) 418,9 (60,2) -14% Returns on Poste Vita’s separately managed accounts, in the specific period under review (from 1 January 2014 to 31 December 2014), were as follows: separately managed accounts Posta Valore Più Posta Pensione Gross Return rates% 4.15% 5.15% Average Invested Capital (€m) 57,463.8 2,435.3 Investment activity is continually monitored, partly through the use of advanced risk assessment methods (using statistical models). This process is conducted with the aid of an internal financialactuarial model, designed to assess the compatibility of risk estimates, with reference to both contractually guaranteed minimum returns and potential effects on the financial statements, and their sustainability, linked to the Company’s assets and liabilities and the returns expected from time to time. The analysis is conducted under a “central scenario” (based on current financial and commercial assumptions) and under stress and other market scenarios. The contractually guaranteed minimum return is between 1.0% and 1.5% and is capitalised upon maturity of the 30 policy. As a result, the related risk is low, based on both the returns realised to date on separately managed accounts and those expected to be realised. In response to the downward trend in interest rates, in early 2015 the Company intends to cut guaranteed minimum returns on its products to 0.5%. Equity and solvency margin At 31 December 2014, the Group’s equity amounts to €3,084.2 million, having increased €320.7 million compared with the beginning of the year. This reflects profit for the period, the change in the valuation reserve for available-for-sale financial assets in which the Company’s free capital is invested (up €75.9 million) and payment of a dividend of €80 million from retained earnings to the sole shareholder, Poste Italiane, as approved by the General Meeting of 11 December 2014. In addition, in May 2014, the Company issued subordinated bonds with a total nominal value of €750 million, placed in their entirety with institutional investors. The transaction, completed on 30 May, is intended to further strengthen the Company’s capital, taking into account, in particular, growth forecasts for 2014-2015 and a targeted solvency ratio of at least 120% until 2016, when capital requirements under the Solvency II regulations will come into force. The cost of this debt is approximately 3% and its carrying amount is €744.1 million. At 31 December 2014, the Company continues to report subordinated debt of €540 million (of which €400 thousand with an undefined maturity), placed with the sole shareholder and paying a market rate of return. The debt is governed by article 45, section IV, sub-section III of Legislative Decree 209 of 7 September 2005, as amended. This debt qualifies in full for inclusion in the solvency margin. The items included in the solvency margin, calculated using the usual method and taking into account the proposed payment of a dividend for the period, total €3,855 million, compared with a required margin of €3,061 million. The resulting solvency ratio at the end of 2014 is 1.26. 31 ORGANISATION OF THE POSTE VITA GROUP Corporate governance This paragraph also represents the Report on Corporate Governance required by art. 123-bis of Legislative Decree 58/1998 (the Consolidated Law on Finance), as for as it extends to information required under paragraph 2, sub-paragraph b. The governance model adopted by Poste Vita is “traditional”, i.e. characterized by the traditional dichotomy between the Board of Directors and the Board of Statutory Auditors. The Board of Directors, which has 7 members (2 of whom, following re-election of the Board in August 2014, are independent), meets periodically to review and adopt resolutions on strategy, operations, results, and proposals regarding the operational structure, strategic transactions and any other obligations under current industry legislation. This body thus has a central role in defining the Group’s strategic objectives and the policies needed to achieve them. The Board of Directors is responsible for managing corporate risks and approves the strategic plans and policies to be pursued. It promotes the culture of control and ensures its dissemination to the various levels within the Company. The Chairman is vested with the powers provided for by the Company’s articles of association and those conferred by the Board of Directors at the meeting of 5 August 2014. On that date, the Board of Directors granted the Chief Executive Officer the authority to manage the Company, save for the powers reserved to the Board of Directors. The Board of Directors has established a Remuneration Committee, the composition of which changed following the re-election of Directors in August 2014 (as reported in the section, “Events after 31 December 2014”). The Committee has an advisory role and makes recommendations to the Board regarding remuneration policies and and the remuneration of executive Directors. The Committee also assesses whether or not the remuneration paid to each executive Director is proportionate to that paid to other executive Directors and the Group’s other personnel. As reported in the section, “Events after 31 December 2014”, on 27 January 2015, the Parent Company established an Internal Audit and Related Party Transactions Committee, with the role of assisting the Board of Directors in determining internal control system guidelines, in assessing the system’s adequacy and effective functionality, and in identifying and managing the principal business risks. The Board of Statutory Auditors is made up of 3 standing members appointed by the shareholders. Pursuant to art. 2403 of the Italian Civil Code, the Board of Statutory Auditors monitors compliance with the law and the articles of association and with good practices and, in particular, the adequacy of the organizational, administrative and accounting structure adopted by the Company and its functionality. The audit activities required by articles 14 and 16 of Legislative Decree 39/2010 are carried out by BDO SpA, an auditing firm entered in the register of auditors held by the Ministry of the Economy and Finance. The Company also has a system of procedural and technical rules that ensure consistent corporate governance through the coordinated management of the decision-making process regarding aspects, issues and activities of interest and/or of strategic importance, or that might give rise to significant risks for its assets. 32 The governance system is further enhanced by a series of Company Committees chaired by the CEO, aimed at addressing and controlling corporate policies on strategic issues. In particular, the following committees have been established: (i) an Insurance Products Committee, which analyses, ex ante, proposals regarding insurance product offerings, with the related technical and financial characteristics, and verifies, ex post, the technical and profit performance and limits on risk taking for product portfolios; (ii) a Projects Committee, which is responsible for monitoring the Insurance Group’s strategic projects, assessing progress, analysing possible critical areas and guiding the actions undertaken by the departments in charge in order to achieve pre-established goals; (iii) a Crisis Management Committee, responsible for managing crisis situations arising in connection with the Company’s information system, to ensure business continuity on the occurrence of unexpected, exceptional events. The Committee operates in accordance with the policies established for the areas of interest by the parent, Poste Italiane; (iv) an Investment Committee, which plays a role in defining the investment policy, the strategic and tactical asset allocation policy and its monitoring over time. Lastly, to increase compliance with the more advanced governance models, the Company’s articles of association require the appointment of a manager response for financial reporting. At its meeting of 11 September 2014, the Board of Directors confirmed the Chief Financial Officer in this role. Internal control system Within the Poste Vita Group, risk management is part of a wider internal control system that is divided into three levels: • • • • Line, or first level, controls, carried out during operational processes managed by individual operating units (this also includes hierarchical controls and controls "embedded" in procedures); the system of proxies and of powers of attorney; the operating units therefore represent a "first line of defence" and are responsible for effectively and efficiently managing the risks that fall within their purview. Risk management controls (second level), carried out by the Risk Management function, which is separate and independent from other operating units and identifies the various types of risk, contributes to establishing methods for evaluation/measurement and verifies that the operating units comply with the assigned limits; it also identifies and recommends, where necessary, risk corrective and/or mitigation actions, checking consistency between the Company’s operations and the risk objectives established by the competent corporate bodies. Controls on the risk of non-compliance with rules (second level), carried out by the Compliance department, which is separate and independent from operating units and has responsibility for preventing the risk of incurring legal or administrative sanctions, financial losses or reputational damage arising from non-compliance with the relevant regulations. In this context, the Compliance unit is responsible for assessing the adequacy of internal processes to prevent the risk of non-compliance. Third Level Controls, assigned to Internal Auditing, Ethics and Internal Control Models unit, which is separate and independent from operating units. This department, based on an analysis of areas of risk affecting the Company’s business, plans annual audits to check the effectiveness and efficiency of the Internal Control System with respect to operations/business processes. 33 Regarding the organisation of control functions, controls for the subsidiary, Poste Assicura, are conducted on a centralised basis by the Parent Company, Poste Vita, pursuant to art. 36 of ISVAP Regulation 20, dated 26 March 2008. The internal control system also consists of a set of rules, procedures and organisational units designed to prevent or minimize the impact of unexpected events and to enable the achievement of strategic and operational objectives (effectiveness and efficiency of operations and protection of corporate assets), compliance with laws and regulations, and accurate and transparent internal information. It is a widespread system within the Company and is constantly upgraded. Within this context, the Internal Auditing function helps the organization to achieve its business and governance goals, providing support to officers and management in fulfilling their duties with regard to the internal control and risk management systems, with a view to improving constantly the Company’s corporate governance mechanisms and control processes. In particular, the unit’s duty is to provide assurance – also by virtue of its organisational independence and lack of any operational role – on the adequacy and overall functionality of the internal control system, adopted by the Company pursuant to Law 262/05. For this reason, this unit prepares an annual Audit Plan based on a risk assessment process, in order to ensure progressive coverage of key business processes. A Risk Management function has also been established to develop risk measurement methods and propose action plans to mitigate the financial, technical and process risks to which the Company is exposed. Risk Management is also responsible for developing a risk assessment system and a system to measure regulatory capital according to specifications under definition at EU level (Solvency II). Risk Management also supports the Board in assessing, through stress tests, the consistency between the risks undertaken by the firm, the risk appetite defined by the Board of Directors and its current and prospective capital. The Compliance unit guarantees organisational and procedural adequacy to prevent the risk of non-compliance with regulations, as per the Compliance Policy approved by the Board of Directors on 26 November 2008. As to the matters governed by Legislative Decree 231/01, Poste Vita has adopted a Compliance Programme with the objective to prevent the perpetration of the different types of offence contemplated by the law, and has appointed a Supervisory Board. Adoption of the 231 Compliance Programme and the rules of conduct contained therein combine with the “Code of Ethics of the Poste Italiane Group” and the “Code of Conduct for Suppliers and Partners of the Poste Italiane Group” adopted by Group companies, in keeping with similar codes in place for the Parent Company, Poste Italiane. Organizational structure and personnel The Insurance Group’s goal during the year was to strengthen its organisational structure, to meet the requirements associated with its growing size and the increase in business. The number of direct employees at 31 December 2014 is equal to 336, compared with 317 at 31 December 2013. 34 Workforce breakdown Executives Middle managers Operational staff Fixed-term employees Direct employees 2014 32 129 170 5 336 2013 32 113 161 11 317 Increase/(decrease) 0 16 9 -6 19 Whilst not as great as in previous years, the above-mentioned increase in personnel demonstrates the Insurance Group’s commitment and intention to not only support the growth in business and the various strategic projects already launched, some of a long-term nature, but to also build on its specialist expertise (actuarial, financial, corporate governance and control), whilst also improving processes and the relevant internal control system. Recruitment not only focused on attracting talent from within the insurance industry, but also on hiring young graduates after internships or traineeships with the Company. The company’s organisational structure was continuously strengthened, focusing on staff development and skill improvements. Personnel development was again one of the Group’s strategic priorities in 2014, resulting in significant investment in training over the year. This resulted in the provision of over 850 days of specialist technical training to personnel in 2014. In addition, a new training programme, based on the use of business coaches, was launched during the year, primarily involving management personnel and designed to strengthen managerial expertise and support management in supervising personnel. Finally, 2014 saw continued implementation of annual staff performance appraisals, focusing on the assessment of managerial and behavioural skills and achievement of the targets assigned. 35 Other information Research and development activities During the period, the Group did not incur any research and development expenses, except for costs related to new products. These outlays were expensed as incurred. Information on own shares and/or the parent’s shares held, purchased or sold during the period The Parent Company, Poste Vita, and its subsidiary, Poste Assicura, do not own and did not purchase or sell their own or the parent’s shares. Legal disputes Approximately 289 proceedings have been initiated against the Parent Company, Poste Vita (including around 14 regarding non-life policies included in the portfolio transferred from Poste Vita to Poste Assicura), mainly relating to “dormant policies" and the payment of claims. Moreover, 7 proceedings are still pending in the labour court, filed by employees of subcontractors, who have filed claims for unpaid salaries. The likely outcome of these disputes has been taken into account in determining the results for the period. Approximately 115 proceedings have been filed against Poste Vita, mostly regarding alleged offences relating in general to the falsification of insurance documents, embezzlement and the exploitation of people who are mentally incapable. The offences concerned have been committed by third parties or employees of Poste Italiane. Disputes involving Poste Assicura total approximately 171 to date and mainly refer to objections raised against the payment of claims. The likely outcome of these disputes was taken into account in calculating outstanding claims provisions. A further 25 proceedings have been filed against Poste Assicura with regard, primarily, to insurance documents. Finally, the Parent Company, Poste Vita, is party to a further 14 disputes regarding non-life policies included in the portfolio transferred to Poste Assicura and relating to the payment of claims. Tax disputes With regard to the tax authorities’ notification of alleged violations regarding the failure to pay VAT on invoices for service commissions in the tax years 2004 and 2006, the Provincial Tax Tribunal of Rome has found in the company’s favour, ruling the tax authorities’ allegations to be unfounded. The related sentences have, however, been appealed by the tax authorities, as notified in December 2014. Poste Vita, via its tax consultants, filed its counterclaims on 16 February 2015. A date for the hearing has yet to be fixed. With regard to the alleged violation relating to 2005, the appeal is still pending before the Provincial Tax Tribunal of Rome, as a date for the hearing has yet to be fixed. The likely outcomes of the tax disputes continue to be taken into account in determining provisions for risks and charges. 36 Related party transactions In addition to other companies in the Poste Italiane Group, whose relationships have already been described in the previous paragraph, according to the provisions of IAS 24 (para. 9) related parties are the MEF (the Ministry of the Economy and Finance), Cassa Depositi e Prestiti SpA, entities controlled by the MEF and key management personnel. The Government and public bodies different from the MEF and from the bodies controlled by the Ministry are not considered related parties; furthermore, transactions involving financial assets and liabilities represented by financial instruments are not considered related party transactions. Given the above, the only material transaction carried out by the Company with a related party external to the Poste Italiane Group, in 2014, relates to a lease agreement entered into, on an arm’s length basis, with EUR SpA (90%-owned by the MEF). Company directors and key management personnel have not conducted any related party transactions. IVASS - Istituto per la Vigilanza sulle Assicurazioni (the insurance regulator) Following the inspection that took place between 1 April and 14 July 2014, for the purposes of assessing the governance, management and control of investments and financial risk, and compliance with anti-money laundering regulations, on 17 September 2014 IVASS notified Poste Vita of its recommendations and the start of an administrative procedure regarding the alleged violation of four provisions concerning anti-money laundering regulations. The Company has submitted defence briefs and has given evidence before a hearing. The procedure will be closed within two years. Regulatory developments Regulatory developments in 2014 affecting, or that might affect, the Company’s business are as follows: On 19 February, the Senate converted the Law Decree introducing the so-called Destinazione Italia (“Destination Italy”) programme (Law Decree 1299) into law. Attention is called, among other things, to article 12 of this decree, which lays down a number of measures intended, overall, to inject liquidity into businesses and to boost access to financing for small and medium enterprises. To encourage investment in bonds by pension funds and insurance companies, insurance companies will be permitted to make technical provisions for investments in bonds and similar securities issued in relation to securitization transactions, including those without ratings, even though they are not listed in regulated markets or in multilateral trading systems and are without a rating. On 25 February the Senate converted Law Decree 150 of 30 December 2013, as amended, containing an extension of deadlines set by other legislation (Law Decree 1214-B), published in Official Gazette no. 49 of 28 February 2014 of 28 February 2014. Attention is called, in particular, to postponement of the deadline for the mandatory adoption of debit card payment devices (POS). This provision refers to the obligation for entities that sell products and provide services, including insurance companies, to accept payments made by debit card. 37 The 2015 Stability Law (Law 190 of 23 December 2014, published in Official Gazette no. 300 of 29 December 2014) has introduced, from the 2015 tax year, two tax measures that will specifically affect the insurance sector: i) raising the rate of taxation of net annual returns on pension funds from 11% to 20%, and ii) abolition of the exemption from personal income tax (IRPEF) on the financial component of the payment made to life insurance beneficiaries if not taken out solely to insure against the risk of premature death. On 1 April, a draft ruling, amending ISVAP Regulation 24 of 19 May 2008 was issued for public consultation. This regulation concerns the procedure for filing complaints with ISVAP and the handling of complaints by insurance companies. On 15 April 2014 IVASS, the insurance regulator, issued Ruling 17, containing amendments and supplements to ISVAP Regulation 20/2008 - on internal control, risk management, compliance and the outsourcing of insurance business operations – and ISVAP Regulation 36/2011 - regarding guidelines on investments backing technical provisions – as well as ISVAP Regulation 15/2008, concerning the Insurance Group, to implement the EIOPA guidelines in view of Solvency II. On 10 June, the Draft Regulation updating provisions on investments and assets backing technical provisions under ISVAP Regulation 36 of 31 January 2011 was issued for public consultation. On 21 October 2014, IVASS issued Ruling 21, containing amendments and additions to ISVAP Regulation 15/2011, concerning the Insurance Group; amendments and additions to ISVAP Regulation 18/2008, concerning assessment of the correct solvency ratio; amendments and additions to ISVAP Regulation 7 of 13 July 2007, concerning financial statements presentation for insurance and reinsurance companies required to adopt IFRS; amendments and additions to ISVAP Regulation 26/2008, concerning investments acquired in insurance and reinsurance companies. On 21 October 2014, IVASS issued Ruling 22, containing amendments and additions to ISVAP Regulation 36/2011, concerning guidelines regarding investments and assets backing technical provisions. As part of planned improvements to Italian GAAP, the Italian Accounting Standards Setter (the Organismo Italiano di Contabilità or OIC) published and endorsed the following accounting standards during the period: OIC 9, providing guidance on the accounting treatment and disclosure of impairments of tangible and intangible assets. OIC 10, providing guidance on the preparation and presentation of the statement of cash flows. The statement shows changes in cash and cash equivalents. OIC 12, providing guidance on the presentation of the statement of financial position, the income statement and notes, with particular regard to their form and content. OIC 13, providing guidance on the recognition, classification and measurement of inventories and the related disclosure requirements. OIC 14, providing guidance on the recognition, classification and measurement of cash and cash equivalents in the financial statements and the related disclosure requirements. OIC 15 , providing guidance on the recognition, classification and measurement of receivables and the related disclosure requirements. 38 OIC 16, providing guidance on the recognition, classification and measurement of tangible assets and the related disclosure requirements. OIC 17, providing guidance on the preparation of consolidated financial statements and application of the equity method in both separate and consolidated financial statements. OIC 18, providing guidance on the recognition, classification and measurement of accruals and deferrals and the related disclosure requirements. OIC 19, providing guidance on the recognition, classification and measurement of payables and the related disclosure requirements. OIC 20, providing guidance on the recognition, classification and measurement of debt securities and the related disclosure requirements. OIC 21, providing guidance on the recognition, classification and measurement of investments and treasury shares and the related disclosure requirements. OIC 22, providing guidance on the recognition, classification and measurement of memorandum accounts and the related disclosure requirements. OIC 23, providing guidance on the recognition, classification and measurement of contract work in progress and the related disclosure requirements. OIC 25, providing guidance on the recognition, classification and measurement of income tax expense and similar tax expense (IRAP) and the related disclosure requirements. OIC 26, providing guidance on the recognition, classification and measurement of foreign currency assets, liabilities and transactions and the related disclosure requirements. OIC 28, providing guidance on the recognition and classification of components of equity and the related disclosure requirements. OIC 29, providing guidance on the accounting treatment and disclosure of events relating to changes in accounting standards, changes in estimates, the correction of misstatements, nonrecurring events and transactions and events after the end of the reporting period. OIC 31, providing guidance on the recognition, classification and measurement of provisions for risks and charges and for employee benefits and the related disclosure requirements. 39 RISK GOVERNANCE AND MANAGEMENT Risk governance The risk management process involves, with different roles and responsibilities, the Company’s Boards of Directors, senior management, operating units and control functions. The Board of Directors, as described also in the “Corporate Governance” paragraph, has ample powers of ordinary and extraordinary management and may perform all actions it deems necessary and useful to achieve the Company’s purpose, with the exception of those expressly reserved by law to the shareholders. This body therefore defines the Company’s strategic objectives and the policies needed to achieve them. The Board of Directors also has final responsibility for the internal control system and defines strategies and policies for assuming, assessing and managing the most significant risks and in this respect, as already explained in the section on corporate governance, its sets risk tolerance levels and performance goals consistent with capital adequacy levels. In this regard, the Board of Directors is regularly informed on risk exposures, also through periodic reports by the control functions. The role of senior management within the internal control system is to ensure an effective management of operations and the related risks, by implementing the risk management strategies and policies established by the Board of Directors. Senior management implements the necessary measures to ensure the establishment and preservation of an efficient and effective internal control system, maintaining the functionality and overall adequacy of the risk management system. Senior management handles the information flow to the Board of Directors to ensure full awareness and manageability of business risks. It also ensures the timely control and constant monitoring of risk exposures, including compliance with the level of risk tolerance and operational limits. The Risk Management function provides specialist support to the Board of Directors and to senior management for definition and implementation of the risk management system, by monitoring its overall resilience over time and ensuring a complete view of the Group’s business risks; the Risk Management function checks the consistency between risk assessment qualitative and quantitative models and the Group’s operations. The Risk Management function also supports the different operating units in assessing the impact on risk profiles regarding: strategic business decisions, and particular operations, products and prices. It also monitors risk exposure and compliance with tolerance levels. The individual operating units are responsible for operational risk management relating to their business, adopting, for this purpose, the necessary methods, tools and skills. Lastly, together with other control functions, the Risk Management function contributes to spreading and strengthening the risk and control culture across Group personnel, in order to create an awareness of the role attributed to each individual business entity within the internal control system. Risk management The Risk Management process involves the identification, assessment and ongoing management of all risks. The process breaks down into the following stages: 40 identification: during which the risks to which the Company is exposed are identified and classified and the quantitative or qualitative risk assessment standards and methods are defined; measurement/assessment: during which the risks to which the Company is exposed and the potential impact on equity are appropriately assessed and/or measured; control: during which the risk exposure, risk profile and compliance with the related limits are monitored and controlled; mitigation: during which the organisational and other measures adopted by the Company to mitigate the various types of risk are assessed; any corrective actions are identified and implemented with a view to keeping risk within the established limits; reporting: during which appropriate reports on the risk profile and the related exposures are prepared and produced for the Company’s internal departments and corporate bodies and for regulators and external stakeholders. The risk identification process has resulted in identification of risks deemed to be significant; these risks are classified according to a taxonomy that is in line with the classifications used in “Pillar One” of Solvency II, appropriately expanded to take into account risks not included in “Pillar One”. The identified risk classes are as follows: market risk technical risk liquidity risk operational risk other risk Market risk Financial instruments held by the Poste Vita Group mainly related to investments designed to back contractual obligations to policyholders relating to traditional with-profits life insurance policies, to pension-type policies and to index- and unit-linked products. Further investments in financial instruments relate to the deployment of the Group’s free capital. Traditional life policies (Branches I and V) include products where the benefits are subject to revaluation based on the returns generated through the management of separate pools of financial assets, which are separately identifiable in accounting terms only, within the company’s assets (the separately managed accounts, PostavalorePiù and PostaPensione). Typically, the Company guarantees a minimum return on such products, payable at maturity. The impact of financial risk on investment performance can be absorbed in full or in part by the insurance provisions based on the level and structure of the guaranteed minimum returns and the profit-sharing mechanisms of the “separate portfolio” for the policyholder. The company determines the sustainability of minimum returns through periodic analysis using an internal financial-actuarial (Asset-Liability Management) model which simulates, for each separate portfolio, the change in value of the financial assets and the expected returns under a “central scenario” (based on current financial and actuarial assumptions) and under stress scenarios (economic and financial variables, surrenders, new business). Index- and unit-linked products, so-called Branch III products, refer to policies where the premiums are invested in structured financial instruments (index-linked products issued prior to the 41 introduction of ISVAP Regulation 32 of 11 June 2009), Italian government securities and equity or inflation-indexed warrants (index-linked products issued after the introduction of ISVAP Regulation 32), and mutual investment funds (unit-linked). For this type of product issued prior to the introduction of ISVAP Regulation 32 and for unit-linked policies (with the exception of the unit-linked Programma Guidattiva Radar product), the Insurance Group does not guarantee capital or a minimum return and, therefore, the associated financial risks are borne entirely by the customer (returns on the policies are entirely linked to the matching assets). For policies issued after the introduction of the above-mentioned Regulation 32, on the other hand, the Group assumes liability for solvency risk associated with the instruments in which premiums are invested (returns on the policies are only partially linked to the matching assets). Against this backdrop, investment strategies and guidelines are established in Board of Directors’ resolutions. The investment process also includes a governance system reinforced by a number of committees (whose roles are described in the section on “Corporate governance”), tasked with providing advice and making recommendations to senior management. The monitoring of market risk takes different forms depending on the purpose of the investments (Branch I products and the investment of “free capital”, on the one hand, Branch III, on the other). The following sub-categories make up market risk: - price risk - foreign exchange risk - interest rate risk - credit risk The following disclosures regard the investment of premiums from Branch I policies and of the Company’s free capital. Price risk Price risk is the risk of movements in the price of equities held in portfolio or of derivative instruments whose underlying assets are equities, equity indexes or baskets of equities, as well as mutual investment funds. This risk is commonly divided into an idiosyncratic risk component, linked to the specific conditions of the issuer, and a systematic risk component, which reflects changes in the general conditions in the relevant market. The value of equities held by the Group is very limited. The following table shows a summary of the composition of the component of the portfolio exposed to price risk: 42 Market risk - Price Date of reference of the analysis Position + Vol 2014 effects Available-for-sale financial assets Equity instruments Other investments Financial assets at fair value through profit or loss Equity instruments Other investments Structured bonds Other unit-linked investments Derivative financial instruments Fair value through profit or loss Fair value through profit or loss (liab.) Variability at 31 December 2014 2013 effects Available-for-sale financial assets Equity instruments Other investments Financial assets at fair value through profit or loss Equity instruments Structured bonds Other unit-linked investments Derivative financial instruments Fair value through profit or loss Fair value through profit or loss (liab.) Variability at 31 December 2013 Effect on liability towards policyholders Change in value - Vol + Vol Equity reserves before taxation Pre-tax profit - Vol + Vol 1,122 8 1,114 - 54 2 52 - (54) (2) (52) - -- 54 2 52 - (54) (2) (52) - -- 4,234 1,798 1,816 619 - 67 75 53 (62) - (67) (75) (53) 62 - -- 67 75 53 (62) - (67) (75) (53) 62 - -- 206 206 -- 11 11 -- (11) (11) -- -- 11 11 -- (11) (11) -- 5,562 132 (132) - 132 1,542 5 1,537 - 73 1 72 - (73) (1) (72) - -- 3,211 2,481 730 - 123 104 18 - (123) (104) (18) - 210 210 -- 42 42 -- 4,963 238 - Vol + Vol - - Vol - -- -- -- -- -- -- 0.1 0.1 0.0 -- (0.1) (0.1) (0.0) -- -- -- -- (132) - 0.1 (0.1) - - - 73 1 72 - (73) (1) (72) - -- -- -- -- -- -- -- 123 104 18 - (123) (104) (18) - -- 0 0 -0 (0) (0) (0) - -- -- -- (42) (42) -- -- 42 42 -- (42) (42) -- -- -- -- - 238 (238) - -(0) -- (238) -0 - - - Foreign exchange risk This is the risk that the value of a financial instrument may change as a result of fluctuations in the value of currencies other the presentation currency. In this regard, the weight of the Company’s holdings of instruments denominated in currencies other than the euro at 31 December 2014 is zero. Interest rate risk This is the risk that a shift in the current forward rate curve may result in a change in the value of rate-sensitive positions. As part of the management of interest rate risk, the Company performs regular ALM analysis, based on time horizons of four to five days. The analysis uses a model that, under determinate hypothetical scenarios (rising/falling rates), simulates the performance of assets and liabilities in terms of deposits, returns and other components of assets and liabilities. The analysis computes operating gains and losses, revaluations and impairments and returns, at least under the following scenarios: a rate increase/reduction at the 99.5th percentile and the 95th percentile; a rate increase at the 95th percentile and a widening of credit spreads; a rate increase at the 95th percentile, a reduction in new business and an increase in surrender events. In the case of rate increase scenarios, the analysis focuses on the performance of gains and losses and revaluations and impairments in the first 12 months of the simulation. In assessing the results of the analysis conducted, with particular reference to the impact on equity, potential management actions designed to maintain the Company’s capital adequacy are taken into account. Analysis of scenarios generating higher unrealised losses focuses on returns over the five-year time horizon. As a result of this analysis and the ALM calculations carried out for the purposes of ISVAP Regulation 21, the level of risk is deemed to be sustainable, including when 43 placed in the context of the benefits guaranteed by the Company. The following table shows a summary of the composition of the component of the portfolio exposed to shifts in interest rates: Interest rate risk Risk exposure Effects on liabilities towards policyholders Change in value Date of reference of the analysis Nominal Fair value +100bps -100bps +100bps -100bps Equity reserves before taxation Pre-tax profit +100bps -100bps +100bps -100bps 2014 effects Available-for-sale financial assets Fixed-income instruments Other investments Financial assets at fair value through profit or loss Fixed-income instruments Structured bonds Variability at 31 December 2014 68,689.0 68,684.6 4.3 75,890.3 75,511.7 378.6 (4,566.8) (4,560.6) (6.2) 4,566.8 4,560.6 6.2 (4,446.1) (4,440.0) (6.2) 4,446.1 4,440.0 6.2 - - (120.7) (120.7) - 120.7 120.7 - 7,904.1 7,404.1 500.0 7,921.4 7,370.4 551.0 (267.5) (247.1) (20.4) 266.9 247.1 19.7 (265.7) (245.3) (20.4) 265.1 245.3 19.7 - - (1.8) (1.8) - 1.8 1.8 - 76,593.0 83,811.7 (4,834.3) 4,833.6 (4,711.9) 4,711.2 - - (122.4) 122.4 57,905.8 57,905.8 57,617.7 57,617.7 (3,480.9) (3,480.9) 3,378.3 3,378.3 (3,367.3) (3,367.3) 3,271.0 3,271.0 - - (113.6) (113.6) 107.3 107.3 7,106.2 7,106.2 6,560.7 6,560.7 (253.2) (253.2) 254.0 254.0 (253.2) (253.2) 254.0 254.0 - - 65,011.9 64,178.4 (3,734.1) 3,632.3 (3,620.5) 3,525.0 - - 2013 effects Available-for-sale financial assets Fixed-income instruments Financial assets at fair value through profit or loss Fixed-income instruments Variability at 31 December 2013 (113.6) 107.3 Credit risk This is the risk connected with the creditworthiness of the issuer, representing the possibility that the issuer of a security is, as a result of a deterioration in their financial position, no longer able to meet their financial obligations. This category of risk also includes movements in sovereign spreads. Credit risk is assessed through the afore-mentioned ALM analysis and, in particular, under a credit spread shock scenario. The potential impacts on the Company under this scenario are deemed to be sustainable in terms of financial position and operating performance. Credit risk is also assessed by monitoring a series of indicators, including the average rating of the Company’s exposures (at December 2014, equal to BBB). The distribution of the credit ratings assigned to instruments held by the Company, by asset class, is shown below: Credit risk Balance at 31 December 2014 Descrizione from Aaa to Aa3 from A1 to Baa3 Loans and receivables - from Ba1 to Not rated - - - - Receivables - - Available-for-sale financial assets Total 23 Loans Balance at 31 December 2013 from Ba1 from A1 to Not to Baa3 rated from Aaa to Aa3 23 - - Total 11 11 - - - - - 23 23 - - 11 11 1,978 73,132 402 75,512 1,656 55,693 269 57,618 Credit instruments Poste Vita Branch I 1,968 70,462 402 72,831 1,646 53,393 269 55,308 Credit instruments Poste Vita Branch III - Credit instruments Poste Vita free capital 10 Other securities and deposits - - - - 2,553 - 2,563 117 - 117 10 - - - - 2,214 - 2,224 86 - 86 Financial assets at FV through profit or loss 117 9,075 545 9,737 58 9,453 33 9,544 Credit instruments Poste Vita Branch I 117 1,704 75 1,896 58 1,083 33 1,174 Credit instruments Poste Vita Branch III - 7,308 470 7,778 - 8,367 - 8,367 Credit instruments Poste Vita free capital - 63 0 63 - 3 - Other securities and deposits - - - - - - - - Derivative financial instruments - 206 - 206 - 210 - 210 - 206 - 206 - 210 - 210 Fair value through profit or loss Total 2,095 82,414 970 85,479 - 1,714 65,355 314 3 67,383 44 Within this context, sensitivity analysis of credit risk is conducted. The risk factors included in the analysis are sovereign and corporate spreads (divided into Investment Grade and High Yield). The following table shows a summary of the composition of the component portfolio of class C securities exposed to shifts in the credit spread: The outcome of the sensitivity analysis of the Poste Vita Insurance Group’s portfolio securities is shown below: Poste Vita Group - VAR analysis Date of reference of the analysis Nominal Risk exposure Fair value VaR spread 2014 e f f e ct s Available-for-sale financial assets Government bonds Corporate Investment Grade bonds Corporate High Yield bonds Other corporate High Yield investments Financial instruments at FV through profit or loss Government bonds Corporate Investment Grade bonds Corporate High Yield bonds Variability at 31 December 2014 68,689.0 58,786.8 9,528.7 369.1 4.3 75,890.3 64,669.3 10,440.5 401.9 378.6 352,627.9 352.4 4.5 0.5 0.0 7,904.1 6,669.7 1,161.0 73.4 7,921.4 6,583.7 1,262.6 75.1 13,421.8 13.4 0.8 0.1 76,593.0 83,811.7 366,049.7 57,905.8 49,586.1 8,002.2 317.4 57,617.7 48,853.2 8,437.3 327.2 486,322.0 485.4 6.8 0.5 7,606.2 6,952.6 622.8 30.8 7,062.7 6,390.9 638.7 33.1 35,071.0 35.0 0.5 0.1 65,511.9 64,680.4 521,393.0 2013 e f f e ct s Available-for-sale financial assets Government bonds Corporate Investment Grade bonds Corporate High Yield bonds Financial instruments at FV through profit or loss Government bonds Corporate Investment Grade bonds Corporate High Yield bonds Variability at 31 December 2013 Technical risks This type of risk arises with the stipulation of insurance contracts and the terms and conditions contained therein (technical bases adopted, premium calculation, terms and conditions of cash surrender, etc.). These risks include mortality, longevity and surrender risk. Mortality risk is of limited significance for the Poste Vita Insurance Group, considering the features of the products offered. The only area where this risk is somewhat significant is term life insurance, for which actual death rates are compared from time to time with those projected on the basis of the demographics adopted for pricing purposes; to date, the former have always turned out to be much lower than the latter. Moreover, mortality risk is mitigated through reinsurance and by setting limits on both the capital and the age of the policyholder when policies are sold. Longevity risk is also low. In fact, for most life insurance products, policyholders have exercised the option to annuitise their policies in a very small number of cases. Pension products, in particular, still account for a limited share of insurance liabilities (about 4%). In addition, for these products, the Group may, if certain conditions materialise, change the demographic base and the composition by sex used to calculate the annuity rates. For nearly all the products in the portfolio there are no surrender penalties. Surrender risk could have a significant impact on the Insurance Group in the event of mass surrenders which, on the basis of historical evidence relating specifically to Poste Vita, have a low probability of occurrence. Pricing risk is the risk of incurring losses due to the inadequate premiums charged for the insurance products sold. It may arise due to: inappropriate selection of the technical basis; incorrect assessment of the options embedded in the product; 45 incorrect evaluation of the factors used to calculate the expense loads. As most of the mixed and whole-life policies sold by the Parent Company, Poste Vita, have cash value build-up features, accumulating in accordance with a technical rate, the technical basis adopted does not affect premium calculation (and/or the insured capital). For these products, there is effectively no pricing risk associated with the choice between technical bases in Poste Vita’s portfolio. The options embedded in the policies held in the portfolio include: Surrender option Guaranteed minimum return option Annuity conversion option Typically, the minimum guaranteed return is 1.2% per event and upon maturity of the policy. This risk is not significant with respect to the returns generated by the separately managed accounts. This risk is also monitored by the Parent Company in the form of Asset Liability Management analysis (including those for the purposes of ISVAP Regulation 21). Cliquet Options: €6.4 billion (8.40% of total mathematical provisions) 46 Cedola (0%) 7,6% Cedola (1%) 5,1% 7,9% 21,6% Cedola (1.25%) 1,9% Win For Life 55,9% Capitale Differito ATS The following graph shows projected mathematical provisions at 31 December 2014 for Poste Vita’s entire portfolio, assuming that the Company is closed to new business. In addition to policy expiration, realistic hypotheses regarding mortality and surrender have also been taken into account. The following graph shows the time distribution of mathematical provisions for the life business by expiration date of the policies to which the provisions refer. The above graph shows that 68.7% of mathematical provisions would be run off within 10 years. The following graph shows the time distribution of the runoff of mathematical provisions for the life business by expiration date of the policies to which the provisions refer: 47 Liquidity risk Liquidity risk is the risk that an entity may have difficulties in raising sufficient funds, at market conditions, to meet its obligations linked to its liabilities. In the Company’s case, liquidity risk derives primarily from its inability to sell financial assets quickly at an amount close to fair value or without incurring significant losses. In order to analyse its liquidity risk profile, the Parent Company, Poste Vita, performs Asset/liability management (ALM) analysis to manage assets effectively in relation to its obligations to policyholders, and also develops projections of the effects deriving from financial market shocks (asset dynamics) and of the behaviour of policyholders (liability dynamics). Branch I and V liabilities, at 31 December 2014, have an average term to maturity of approximately 10.99 years, compared with an average modified duration of approximately 6.11 for the assets backing those liabilities. The scope of analysis includes the separately managed account, PostavalorePiù, which accounts for 91% of the Company’s technical provisions. The projections analyse inflows (coupons, maturities, regular premiums for the existing portfolio and deriving from new business) and outflows (surrenders, expirations, claims, coupons), with the aim of computing net flows. The analysis results in a significant net inflow, above all due to inflows from new business. Default risk Default risk is linked to the insolvency of a counterparty (reinsurers, banks, policyholders, insurance brokers, derivatives). Exposures to policyholders and insurance brokers (Bancoposta RFC, the ring-fenced capital established by Poste Italiane, the Insurance Group’s sold shareholder) are insignificant. Exposure to banks refers solely to liquidity held on deposit with major Italian banks. The risk deriving from the Group’s exposure to reinsurers is managed and controlled through the application of guidelines and counterparty limits. This exposure is, therefore, concentrated on major reinsurance providers. The exposure to derivatives is insignificant and does not result in counterparty risk, given that the instruments in the Group’s portfolio (warrants backing certain obligations under index-linked life policies) are hedged against default risk through collateralisation. Operational risk 48 Even if this form of risk falls within the scope of “quantifiable risks”, operational risk requires a specific identification and assessment process that takes into account the various types of risk included in this risk category. The need for a specific process reflects the type of risks involved, which are closely linked to the heterogeneous nature of the activities carried out within the Company, and the fact that capital requirements, determined on the basis of the standard approach, do not take into account these specific characteristics. Under the definition adopted by the Company, operational risk refers to the risk of losses resulting from human error, inadequate processes and systems or from external events, such as fraud or the conduct of service providers. This form of risk also includes compliance risk. Assessment of the Company’s exposure to operational risk takes the form of a risk selfassessment process, which aims to identify and assess potential risks, focusing on the following aspects: events that may occur in the future, being potential events of which the Company has no past experience; the frequency with which such events occur, an essential aspect in order to assess the resulting potential for risks of which there is no past experience; the likely financial impact of potential loss events when they occur; the degree of effectiveness of the related controls. This assessment process is conducted through the compilation of questionnaires, which gauge the degree of risk exposure by operating segment, through a combination of opinions on the potential financial impact and the frequency of occurrence. The assessment of organisational arrangements (as seen in the previous paragraph) is conducted by organisational unit and type of operational risk to which it is potentially exposed, and not by individual event. The assessment carried out by the Process Owner is then used to obtain a risk value mitigated by control. The levels at which the assessment is conducted are as follows: operating unit, risk cause, the risk itself. The self-assessment process leads to the following results: determination of the maximum potential loss associated with the risk for each level, both gross and after controls have been taken into account; identification of the areas most exposed to operational risk; definition of a corrective action plan. The overall level of risk is low, mitigated by a satisfactory level of control. Other risks This category primarily includes strategic risk and reputational risk. Strategic risk This is the current or prospective risk of a decline in earnings or capital arising from changes in the operating environment, from incorrect business decisions, inadequate decision implementation or a lack of reaction to changes in the competitive and market environment. This risk is characterised by a satisfactory control level: risk management is inherent in strategic planning processes and, consistently with them, includes a three-year timeframe with annual 49 reviews. Within this context, assumptions adopted in drafting plans are subject to periodic assessment and, if necessary, adapted to new market conditions. Reputational risk This is the current or prospective risk of a decline in earnings or capital arising from a negative perception of the Company’s image among customers, counterparties, shareholders, employees, investors or regulators. The activities of the Company, which belongs to the Poste Italiane Group, are by their nature exposed to elements of reputational risk, given the type of customer served (above all, mass market). For this reason, in addition to mapping reputational risk, Poste Vita carries out rigorous monitoring and controls of the risks to which all its insurance products are exposed (controls are carried out using procedures that are identical, in terms of methods and tools, to those used to monitor and control the risks directly assumed by the Company). In particular, with regard to Branch III investment backing index-linked and unit-linked products issued prior to the introduction of ISVAP Regulation 32, the Company does not guarantee capital or a minimum return: for these products, therefore, risk controls aim to prevent the occurrence of legal or reputational risk (the risk of a negative financial impact deriving from customers’ perception that they have been misled or poorly advised, or of damages payable as a result of legal action brought by customers or regulators). The assessment and management of reputational risk for Branch III products is thus conducted through identification, assessment and management of the market and credit risks associated with each product. Any problems and/or increases in such risks are reported to the Risk Committee and the Board of Directors. 50 RELATIONS WITH THE PARENT AND OTHER POSTE ITALIANE GROUP COMPANIES The Parent Company, Poste Vita, is wholly owned by Poste Italiane SpA, which directs and coordinates the Group. Transactions with the parent, Poste Italiane SpA, which owns all the shares outstanding, are governed by written agreements and conducted on an arm’s length basis. They regard mainly: the sale and distribution of insurance products at post offices and related activities; post office current accounts; partial secondment of personnel used by the companies in the Insurance Group; support in organising the business and in the recruitment and management of personnel; the pick-up, packaging and shipping of ordinary mail; call centre services; Term Life Insurance policies; Information Technology services. A service contract relating to information technology is currently being finalised with the parent, Poste Italiane SpA. Furthermore, at 31 December 2014, subordinated loan notes, totalling €540 million and issued by the Parent Company, Poste Vita, have been subscribed for by Poste Italiane SpA. The notes provide a market rate of return reflecting the creditworthiness of the Company. In addition to the relationship with the parent, Poste Vita Group companies also maintain operational relations with other Poste Italiane Group companies, with regard to: management of the Company’s free capital and of a part of the portfolio investments attributable to separately managed accounts (Bancoposta Fondi SGR); printing, enveloping and mail delivery through information systems; management of incoming mail, the dematerialization and filing of printed documentation (Postel); services related to network connections with Poste Italiane’s post offices (Postecom); mobile telephone services (Poste Mobile); advice on obligations pertaining to occupational health and safety (Poste Tutela); Term Life Insurance policies (Postel, BdM-MCC, Poste Mobile; Bancoposta Fondi SGR; Poste Energia; EGI; Poste Shop; Postecom; Poste Tributi). Accident insurance (BdM-MCC – Postel), General Third Party Liability insurance (Postel) and Fire – Credit insurance (BdM-MCC). These arrangements are also conducted on an arm’s length basis. Details of the above are provided in the notes to the financial statements. 51 EVENTS AFTER 31 DECEMBER 2014 As part of an general overhaul of the governance system and in line with the shareholder resolution of 4 August 2014, which re-elected the Board of Directors, two of whom are now independent, and with corporate governance best practices for insurance companies, on 27 January 2015, the Board of Directors established an Internal Audit and Related Party Transactions Committee. The Committee has been assigned the role of assisting the Board of Directors in determining internal control system guidelines, in periodically assessing the system’s adequacy and effective functionality, and in identifying and managing the principal business risks. At the same Board meeting, the Directors revised the composition of the Remuneration Committee, which has an advisory role and makes recommendations to the Board regarding remuneration policies and and the remuneration of executive Directors. The Committee also assesses whether or not the remuneration paid to each executive Director is proportionate to that paid to other executive Directors and the Group’s other personnel. In line with the Poste Vita Group’s plan to expand its medical insurance business, the Parent Company, Poste Vita, is looking at the possibility of acquiring a company that has a claims management unit, which would enable the Group to handle claims, including and above all those relating to medical insurance. 52 OUTLOOK The Insurance Group will again, in 2015, continue to be geared towards implementing the strategic and business priorities set out in its business plan, with a growing number of major initiatives, including those relating to distribution and of a financial nature, with a view to driving further profitable growth. The group expects to see further growth in premium revenue in 2015, in part thanks to innovative extension of its offering and by boosting sales activities in parallel with the distribution network. In addition, the Insurance Group will continue work on numerous other projects, including the demanding task of ensuring compliance with the new “Solvency II” regulations, with initial requirements coming into force during next year. Rome, 26 March 2015 The Board of Directors 53 CONSOLIDATED FINANCIAL STATEMENTS OF THE POSTE VITA GROUP NOTES The financial statements for the year ended 31 December 2014 are provided below: 1 1.1 1.2 2 2.1 2.2 3 4 4.1 4.2 4.3 4.4 4.5 4.6 5 5.1 5.2 5.3 6 6.1 6.2 6.3 6.4 6.5 7 STATEMENT OF FINANCIAL POSITION ‐ ASSETS INTANGIBLE ASSETS Goodwill Other intangible assets TANGIBLE ASSETS Land and buildings Other tangible assets TECHNICAL PROVISIONS CEDED TO REINSURERS INVESTMENTS Investment property Investments in subsidiaries, associates and joint ventures Investments held to maturity Loans and receivables Available‐for‐sale financial assets Financial assets at fair value through profit or loss SUNDRY RECEIVABLES Receivables arising from direct insurance sales Receivabes arising from reinsurance transactions Other receivables OTHER ASSETS Non‐current assets or disposal groups held for sale Deferred acquisition costs Deferred tax assets Current tax assets Sundry assets CASH AND CASH EQUIVALENTS TOTAL ASSETS 1 1.1 1.1.1 1.1.2 1.1.3 1.1.4 1.1.5 1.1.6 1.1.7 1.1.8 1.1.9 1.2 1.2.1 1.2.2 1.2.3 2 3 4 4.1 4.2 5 5.1 5.2 5.3 6 6.1 6.2 6.3 6.4 STATEMENT OF FINANCIAL POSITION ‐ EQUITY AND LIABILITIES EQUITY attributable to the owners of the Parent Share capital Other equity instruments Capital reserves Retained earnings and other reserves (Treasury shares) Reserve for currency translation differences Valuation reserve for available‐for‐sale financial assets Other valuation reserve Profit/(Loss) for the period attributable to owners of the Parent attributable to non‐controlling interests Share capital and reserves attributable to non‐controlling interests Valuation reserves Profit/(Loss) for the period attributable to non‐controlling interests PROVISIONS TECHNICAL PROVISIONS FINANCIAL LIABILITIES Financial liabilities at fair value through profit or loss Other financial liabilities PAYABLES Payables arising from direct insurance transactions Payables arising from reinsurance transactions Other payables OTHER LIABILITIES Liabilities included in disposal groups held for sale Deferred tax liabilities Current tax liabilities Other liabilities TOTAL EQUITY AND LIABILITIES at 31 December 2014 16.372 ‐ 16.372 4.438 ‐ 4.438 54.403 90.263.862 ‐ 163.286 ‐ 726.350 77.012.829 12.361.397 71.990 8.451 3.823 59.716 1.257.371 ‐ 52.517 8.442 1.194.568 1.843 655.919 92.324.357 (€000) at 31 December 2013 10.513 ‐ 10.513 2.954 ‐ 2.954 40.340 69.852.153 ‐ 197.019 ‐ 11.458 59.159.855 10.483.821 73.003 10.225 11.022 51.755 1.219.779 ‐ 44.505 9.754 1.164.433 1.086 804.856 72.003.597 at 31 December 2014 3.084.239 3.084.239 1.216.608 ‐ ‐ 1.318.772 ‐ ‐ 224.113 ‐ 85 324.832 ‐ ‐ ‐ ‐ 10.650 87.219.518 1.300.854 ‐ 1.300.854 131.376 87.663 8.567 35.145 577.720 ‐ 165.859 407.229 4.631 92.324.357 (€000) at 31 December 2013 2.763.515 2.763.515 1.216.608 ‐ ‐ 1.142.652 ‐ ‐ 148.130 5 256.120 ‐ ‐ ‐ ‐ 10.050 68.005.153 544.179 ‐ 544.179 144.084 94.044 12.856 37.184 536.616 ‐ 108.897 422.849 4.870 72.003.597 2 1.1 1.1.1 1.1.2 1.2 1.3 1.4 1.5 1.5.1 1.5.2 1.5.3 1.5.4 1.6 1 2.1 2.1.1 2.1.2 2.2 2.3 2.4 STATEMENT OF COMPREHENSIVE INCOME Net premium revenue Gross premium revenue Outward reinsurance premiums Fee and commission income Net income (expenses) from financial assets at fair value through profit or loss Income from investments in subsidiaries, associates and joint ventures Income from other financial instruments and investment property Interest income Other income Realised gains Unrealised gains Other income TOTAL REVENUE Net claims expenses Claims paid and change in technical provisions Share attributable to reinsurers Commission expenses Expenses arising from investments in subsidiaries, associates and joint ventures (€000) 2014 2013 15,473,199 13,200,235 15,509,307 13,234,450 (36,107) (34,215) ‐ ‐ 719,703 744,535 20 ‐ 2,770,543 2,299,056 2,359,003 2,090,411 59,313 30,496 352,228 178,149 ‐ ‐ 272 851 18,963,738 16,244,678 (17,893,448) (15,275,329) (17,915,760) (15,295,296) 22,312 19,967 0 0 Expenses arising from other financial instruments and investment properties 2.4.1 Interest expense 2.4.2 Other expenses 2.4.3 Realised losses 2.4.4 Unrealised losses 2.5 Operating costs 2.5.1 Commissions and other acquisition costs 2.5.2 Investment management expenses 2.5.3 Other administrative expenses 2.6 Other costs 2 TOTAL COSTS AND EXPENSES PROFIT/(LOSS) BEFORE TAX 3 Income tax expense PROFIT/(LOSS) FOR THE PERIOD 4 PROFIT/(LOSS) FROM DISCONTINUED OPERATIONS CONSOLIDATED PROFIT/(LOSS) of which attributable to owners of the Parent of which attributable to non‐controlling interests 0 (1,648) (53,225) (48,432) (31,759) (18,455) 0 0 (21,466) (29,976) 0 0 (440,371) (381,723) (360,194) (315,060) (32,823) (26,509) (47,354) (40,154) (36,575) (30,943) (18,423,619) (15,738,075) 540,118.91 506,603.28 (215,287) (250,483) 324,832 256,120 0 0 324,832 256,120 324,832 256,120 ‐ ‐ STATEMENT OF COMPREHENSIVE INCOME CONSOLIDATED PROFIT/(LOSS) Other components of comprehensive income that will not be reclassified to profit or loss, net of taxation Change in subsidiaries' equity Change in revaluation reserve for intangible assets Change in revaluation reserve for tangible assets Income and expenses from non-current assets and disposal groups held for sale Actuarial gains and losses and adjustments related to defined-benefit plans Other components Other components of comprehensive income that may be reclassified to profit or loss, net of taxation Change in reserve for currency translation differences Gains or losses on available-for-sale financial assets Gains or losses on cash flow hedges Gains or losses on hedges of a net investment in foreign operations Change in subsidiaries' equity Income and expenses related to non-current assets or disposal groups held for sale Other components TOTAL OTHER COMPONENTS OF COMPREHENSIVE INCOME TOTAL CONSOLIDATED COMPREHENSIVE INCOME of which attributable to owners of the Parent of which attributable to non-controlling interests 2014 324.832 (87) - (€/000) 2013 256.120 36 87 - 36 - 75.979 48.920 75.983 (4) - 48.919 1 - 75.893 48.956 400.724 400.724 - 305.076 305.076 - 3 4 Other components of comprehensive income that will not be reclassified to profit or loss, net Change in subsidiaries' equity Change in revaluation reserve for intangible assets Change in revaluation reserve for tangible assets Income and expenses from non-current assets and disposal groups held for sale Actuarial gains and losses and adjustments related to defined-benefit plans Other components Other components of comprehensive income that may be reclassified to profit or loss Change in reserve for currency translation differences Gains or losses on available-for-sale financial assets Gains or losses on cash flow hedges Gains or losses on hedges of a net investment in foreign operations Change in subsidiaries' equity Income and expenses related to non-current assets or disposal groups held for sale Other components TOTAL OTHER COMPONENTS OF COMPREHENSIVE INCOME Details of other components of comprehensive income (87) (87) 104.940 104.944 (4) 104.853 2014 36,0 36 48.386 48.385 1 48.422 2013 Changes (28.961) (28.961) (28.961) 2014 533 533 533 2013 - 2014 - 2013 Adjustments due to reclassification to profit Other changes or loss (87,0) (87) 75.979 75.983 (4) 75.893 2014 36,0 36 48.920 48.919 1 48.956 2013 Total changes (25.392) (25.392) (25.392) 2014 Tax (53.877) 53.877 (53.877) 2013 (76,0) (76) 224.104 224.113 (9) 224.028 2014 10 10 148.125 148.130 (5) 148.135 2013 Balance (€000) 5 866.608 869.280 273.372 99.179 2.108.439 2.108.439 Share capital and reserves Equity attributable to Profit/(Loss) for the period non-controlling interests Other components of comprehensive income Total attributable to non-controlling interests Total Balance at 31 December 2012 Share capital Other equity instruments Capital reserves Equity attributable to Retained earnings and other reserves owners of the Parent (Treasury shares) Profit/(Loss) for the period Other components of comprehensive income Total attributable to owners of the Parent STATEMENT OF CHANGES IN EQUITY - - Changes in closing balances 654.542 -17.252 48.422 654.542 273.372 350.000 Increases 533 533 533 Adjustments due to reclassification to profit or loss - - Transfers 2.763.515 1.216.608 1.142.652 256.120 148.135 2.763.515 Balance at Changes in 31 December equity interests 2013 - - Changes in closing balances 349.685 - 28.961 28.961 28.961 Adjustments due to reclassification to profit or loss 68.712 104.853 349.685 - 176.120 Increases - - Transfers 3.084.240 1.216.608 1.318.772 324.832 224.028 3.084.240 Balance at Changes in 31 December equity interests 2014 (€000) STATEMENT OF CASH FLOWS (Indirect method) Profit/(Loss) for the period before tax Changes in non-monetary items Change in non-life premium reserve Change in outstanding claims provisions and other non-life technical provisions Change in outstanding claims provisions and other life technical provisions Change in deferred acquisition costs Change in provisions Non-monetary income and expenses from financial instruments, investment property and investments Other changes Change in receivables and payables generated by operating activities Change in receivables and payables deriving from direct insurance sales and reinsurance transactions Change in other receivables and payables Income tax paid Net cash generated by (used for) monetary items related to investing and financing activities Liabilities from investment contracts issued by insurance companies Due to bank and interbank customers Loans and receivables outstanding with bank and interbank customers Other financial instruments at fair value through profit or loss TOTAL NET CASH generated by OPERATING ACTIVITIES Net cash generated by (used for) investment property Net cash generated by (used for) investments in subsidiaries, associates and joint ventures Net cash generated by (used for) loans and receivables Net cash generated by (used for) investments held to maturity Net cash generated by (used for) available-for-sale financial assets Net cash generated by (used for) tangible and intangible assets Other net cash generated by (used for) investing activities TOTAL NET CASH GENERATED BY (USED FOR) INVESTING ACTIVITIES Net cash generated by (used for) equity instruments attributable to owners of the Parent Net cash generated by (used for) treasury shares Distribution of dividends to owners of the Parent Net cash generated by (used for) share capital and reserves attributable to non-controlling interests Net cash generated by (used for) subordinated liabilities and equity instruments Net cash generated by (used for) sundry financial liabilities TOTAL NET CASH GENERATED BY (USED FOR) FINANCING ACTIVITIES Effect of exchange rate differences on cash and cash equivalents CASH AND CASH EQUIVALENTS AT BEGINNING OF PERIOD INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS CASH AND CASH EQUIVALENTS AT END OF PERIOD 2014 540.119 18.841.559 6.980 13.421 19.179.901 (8.012) 600 (€000) 2013 449.797 10.796.317 9.230 7.266 11.205.377 (13.801) 1.441 (358.687) (418.882) 7.357 243.005 5.685 (222.243) (1.695) 22.140 244.700 (243.246) (244.383) (311.997) (1.877.576) (402.092) (1.877.576) 17.503.861 33.734 (714.892) (17.494.287) (14.632) (18.190.078) (139.395) (80.000) 756.674 537.280 804.856 (148.937) 655.919 (402.092) 10.366.588 1.647 90.688 (10.816.091) (10.553) (10.734.309) 147.399 (114) 147.284 1.025.293 (220.437) 804.856 6 PART B – BASIS OF PREPARATION AND ACCOUNTING POLICIES The financial statements of the Poste Vita Group for the year ended 31 December 2014 have been prepared in accordance with IVASS Regulation 7 of 13 July 2007, as amended. The financial statements for the year ended 31 December 2014 have been audited by BDO SpA, the independent auditors appointed for 2014-2022. In accordance with IFRS 10, the scope of consolidation includes the financial statements of the Parent Company, Poste Vita SpA, and those of its subsidiary, Poste Assicura SpA, an insurance company established in 2010. The Company’s principal activity is the provision, in Italy and abroad, of all permitted types of non-life insurance and reinsurance. In addition, Poste Vita SpA may undertake all activities related to, or conducive to growth in, insurance and reinsurance (as per article 4 of the Articles of Association). Poste Assicura SpA is currently authorised to carry out insurance business in all non-life classes with the exception of the motor segment and related sectors. The company is wholly owned by the Parent Company, Poste Vita. The company is consolidated on a line-by-line basis. The Parent Company also holds a non-controlling interest in Europa Gestioni Immobiliari SpA, a real estate company engaged in property management and transactions in Italy and abroad for own account and on behalf of third parties. This investment is accounted for using the equity method. Denominazione Stato Attività Partecipazione % Partecipazione Metodo di Consolidamento Poste Assicura SpA Italia Insurance Subsidiary 100 Line‐by‐line consolidation Europa Gestioni Immobiliare SpA italia Property management Associate 45 Equity method In accordance with IFRS 10, subsidiaries are the entities over which the Parent Company exercises control. Control is obtained when the Parent Company is exposed, or has rights to, variable returns from its involvement with the investee, and has the ability to influence those returns through its power over the investee. The Parent Company controls an investee if, and only if, it simultaneously: has power over the investee (i.e. not merely protective rights, but rights that give it the current ability to direct the relevant activities of the investee, i.e. the activities that significantly affect the investee’s returns); is exposed, or has rights to, variable returns from its involvement with the investee; has the ability to influence those returns through its power over the investee. Control is determined on the basis of the economic substance of the relationship between the Group and the investee, and, among other things, taking into account both current and potential voting rights. 7 The Group periodically and systematically reviews the facts and circumstances to establish if there has been any change in one or more of the above elements. In accordance with IAS 28, an associate is an entity over which the investor has significant influence and that is neither a subsidiary or an interest in a joint venture. The Parent Company is presumed to have significant influence if it directly or indirectly holds at least 20% of the voting power of the investee. The treatment of such an investment is described in the section, “Consolidation procedures”. Financial statements used for consolidation The consolidated financial statements, insofar as they relate to the consolidated company, Poste Assicura, have been prepared on the basis of the reporting package prepared by that company in accordance with IFRS. Reporting date used for the consolidated financial statements The reporting date is 31 December, the data on which all the consolidated companies end their financial year. Consolidation procedures The consolidated financial statements include the financial statements of the Parent Company and those of its wholly owned subsidiary, Poste Assicura. This company meets the above definition provided by IFRS 10 and is consolidated on a line-by-line basis. Line-by-line consolidation entails netting the carrying amount of investments in consolidated companies against the corresponding share of equity, whilst the subsidiary’s assets and liabilities, including contingent liabilities, are accounted for on a line-by-line basis. The criteria used for line-by-line consolidation of the subsidiary are as follows: the assets, liabilities, costs and revenue of consolidated entities are accounted for on a line-by-line basis, separating where applicable the equity and profit/(loss) amounts attributable to non-controlling interests in consolidated equity and consolidated profit or loss; business combinations, in which control over an entity is acquired, are accounting for using the acquisition method. The cost of acquisition is based on the fair values of the assets given, the liabilities incurred and the equity instruments issued by the acquirer, plus any directly attributable acquisition costs incurred. Any difference between the cost of acquisition and the fair values of the assets and liabilities acquired, following review of their fair value, is recognised as goodwill arising from consolidation (if positive), or recognised in profit or loss (if negative); 8 acquisitions of non-controlling interests in entities already controlled by the Group are not accounted for as acquisitions, but as equity transactions; in the absence of a relevant accounting standard, the Group recognises any difference between the cost of acquisition and the related share of net assets of the subsidiary in equity; any significant gains and losses (and the related tax effects) on transactions between companies consolidated on a line-by-line basis, to the extent not yet realised with respect to third parties, are eliminated, as are intercompany payables and receivables, costs and revenue, and finance costs and income; gains and losses deriving from the disposal of investments in consolidated companies are recognised in profit or loss based on the difference between the sale price and the corresponding share of consolidated equity disposed of. Investments in entities over which the Group has significant influence (assumed when the Group holds an interest of between 20% and 50%), hereinafter “associates”, are accounted for using the equity method. The equity method is as follows: • the Group’s share of an entity’s post-acquisition profits or losses is recognised in profit or loss from the date on which significant influence or control is obtained until the date on which significant influence or control is no longer exerted by the Group; provisions are made to cover a company’s losses that exceed the carrying amount of the investment, to the extent that the Group has legal or constructive obligations to cover such losses; changes in the equity of companies accounted for using the equity method not related to the profit/(loss) for the year are recognised directly in equity; • unrealised gains and losses on transactions between the Parent Company/subsidiaries and the company accounted for using the equity method are eliminated to the extent of the Group’s interest in the associate; unrealised losses, unless relating to impairment, are eliminated. The list of subsidiaries consolidated on a line-by-line basis and of associates measured using the equity method, together with key information, is provided in the annexes to the notes (Annex 5, ISVAP Regulation 7). Goodwill arising on consolidation Differences between the share of the consolidated company’s equity and the carrying amount of the investment recognised in the separate financial statements is allocated directly to the “Consolidation reserve” in consolidated equity, which is included in “Revenue reserves and other equity reserves”. ACCOUNTING POLICIES 9 The Poste Vita Group’s annual financial statements are prepared on a historical cost basis, with the exception of certain items for which fair value measurement is obligatory. The principal accounting policies adopted in the preparation of the consolidated financial statements are described below. Intangible assets This asset class refers to intangible assets that are identifiable non-monetary assets without physical substance, controllable and capable of generating future economic benefits for the entity, as defined by IAS 38. Intangible assets are initially recognised at cost. Assets with finite useful lives (software) are amortised on the basis of their remaining useful lives. Amortisation is applied from the date the asset is ready for use, systematically over the remaining useful life of the asset, or its estimated useful life. Tangible assets This asset class includes fixtures and fittings, plant, machinery and office equipment, as defined by IAS 16. These assets are recognised at cost, which includes any directly attributable costs incurred to prepare the asset for its intended use, and the cost of dismantling and removing the asset to be incurred as a result of legal obligations requiring the asset to be restored to its original condition. Tangible assets are subsequently measured at amortised cost. Depreciated is charged on a straight-line basis over the asset’s estimated useful life. Assets are accounted for after deducting depreciation and any impairments. The useful life and residual value of property, plant and equipment are reviewed annually. In the event of a discrepancy compared with earlier estimates, an impairment is recognised and depreciation recalculated. Non-routine maintenance costs generating future economic benefits are capitalised, whilst routine maintenance costs are recognised directly in profit or loss in the year in which they are incurred. The Poste Vita Group has estimated the following useful lives for the various categories of tangible asset: Type of asset Period of amortisation/depreciation Rate Software Start‐up and expansion costs Leasehold improvements Fixtures and fittings, office equipment and internal means of transport Plant and machinery 3 years 5 years remaining lease term 33% 20% 8 years 5 years 12% 20% Technical provisions ceded to reinsurers 10 These are determined in accordance with the terms and conditions of reinsurance treaties, as this method most accurately reflects the specific revenues and costs typical of the sector. Investments in associates This item includes the Group’s investment in its associate. This investment is accounted for using the equity method, in proportion to the Group’s interest in the associate. Financial instruments Financial instruments include financial assets and liabilities that are classified on initial recognition at fair value based on the business purpose for which they were acquired. The purchase and sale of financial instruments are recognised by category. Any changes in fair value between the transaction date and the settlement date are recognised in the financial statements. Financial assets On initial recognition, financial assets are classified in one of the following categories and valued as follows: Financial assets at fair value through profit or loss This category includes financial instruments held for trading in the short term, derivatives and securities designated by the Group at fair value through profit or loss. Designated securities include structured financial instruments where the derivative component must be measured separately unless it is embedded in the host contract, assets covering pension fund obligations, unit- and index-linked policies and any surplus instruments held for sale. On initial recognition, these assets are measured at the settlement date and at cost, determined on the basis of the fair value of the financial instrument. Transaction costs or income directly attributable to the purchase or sale of the instrument are not included on initial recognition and are recognised directly in profit or loss. The assets are subsequently measured at fair value, with any changes recognised in profit or loss. Financial assets are derecognised when there is no longer a contractual right to receive cash flows from the investment or when all the related risks and rewards and control have been substantially transferred. Loans and receivables These assets are measured at amortised cost using the effective interest rate method, less any impairments. 11 On initial recognition, these assets are measured at the settlement date and at cost, determined on the basis of the fair value of the financial instrument, plus directly attributable transaction costs. Impairment tests are conducted at the end of each annual or interim reporting period. Impairments are recognised as a reduction in the cost, with a matching entry in profit or loss. If in subsequent periods the conditions which led to the impairment no longer exist, the carrying amount of the asset is reinstated and a reversal recognised in profit or loss. The reversal must not result in a carrying amount that is higher than what the amortised cost of the asset would have been had the impairment not been recognised. These financial assets are derecognised when there is no longer a contractual right to receive cash flows from the investment or when all the related risks and rewards and control have been substantially transferred. The fair value of these assets is based on the value of recent or similar transactions or on valuation models. Available-for-sale financial assets These assets include non-derivative financial instruments that are either designated in this category or not attributable to any of the other categories described above. These financial instruments are recognised at fair value and any resulting fair value gains or losses are recognised in an equity reserve, with movements in such reserve being accounted for in “Other components of comprehensive income” (the “Fair value reserve). This reserve is only recycled to profit or loss when the financial asset is effectively disposed of (or settled) or, in the event of accumulated losses, when there is evidence that the impairment recognised in equity cannot be recovered. On initial recognition, these assets are measured at the settlement date and at cost, determined on the basis of the fair value of the financial instrument, plus directly attributable transaction costs. In the case of debt securities, the recognition of returns under the amortised cost method takes place through profit or loss, as do the effects of movements in exchange rates, whilst movements in exchange rates relating to available-for-sale equity instruments are recognised in a specific equity reserve, with movements in the reserve accounted for in “Other components of comprehensive income”. Impairment tests are conducted at the end of each annual or interim reporting period. Impairments are recognised as a reduction in the cost, with a matching entry in profit or loss by recycling accumulated gains or losses recognised in the specific equity reserve. If in subsequent periods the conditions which led to the impairment no longer exist, the carrying amount of the asset is reinstated and a reversal recognised in profit or loss, in the case of debt securities, or in equity, in the case of equity instruments. The reversal must not result in a carrying amount that is higher than what the amortised cost of the asset would have been had the impairment not been recognised. These financial assets are derecognised when there is no longer a contractual right to receive cash flows from the investment or when all the related risks and rewards and control have been substantially transferred. 12 Determining the fair value of financial assets – background Paragraph 2 of IFRS 13 – Fair Value Measurement, endorsed by EU Regulation 1255/2012 of 11 December 2012, states that “Fair value is a market-based measurement, not an entity-specific measurement. For some assets and liabilities, observable market transactions or market information might be available. For other assets and liabilities, observable market transactions and market information might not be available. However, the objective of a fair value measurement in both cases is the same—to estimate the price at which an orderly transaction to sell the asset or to transfer the liability would take place between market participants at the measurement date under current market conditions (i.e. an exit price at the measurement date from the perspective of a market participant that holds the asset or owes the liability)”. In accordance with the above standard, a description of the fair value measurement techniques used by the Poste Vita Group is provided below. It is important to remember that the active market concept refers to a market in which prices are readily and regularly available from an exchange, or quoted regularly on "alternative" trading platforms, as opposed to official platforms, provided that such prices are deemed to be reliable. Prices may also be those available from primary participants in different markets, provided that the prices observed represent potential or actual market transactions on an arm’s length basis. The assets and liabilities concerned are classified with reference to a hierarchy that reflects the materiality of the sources used for their valuation. The hierarchy consists of the three levels defined by IFRS 13: Level 1 – fair value is determined with reference to prices quoted in an active market; Level 2 – fair value is based on inputs other than Level 1 quoted market prices that are either directly or indirectly observable for the instrument being measured and based on instruments with a similar risk profile; Level 3 – fair value is based on inputs that cannot be directly or indirectly observed and that require the entity to make estimates and assumptions. Further details of fair value measurement techniques are provided in the section, “Fair value measurement”. Other receivables This item primarily regards amounts receivable from policyholders in the form of premiums in the process of collection, from agents and insurance and reinsurance companies. These assets are measured at amortised cost using the effective interest rate method. This method is not used for receivables falling due in the short term, as the effect of discounting to present value is negligible. These receivables are measured at cost, which coincides with their nominal value, and tested for impairment. 13 Other assets Deferred acquisition costs This item refers to deferred acquisition costs, related to the acquisition of new insurance contracts. These costs are accounted for using the local accounting standards applied in the country of residence of each consolidated company, as required by IFRS 4. Current and deferred tax assets Current and deferred tax assets are defined and governed by IAS 12. Deferred tax assets are reviewed regularly at the end of each reporting period, if there have been changes to the relevant tax regulations. Other assets “Other assets” include, among other things: • deferred commission expenses payable on investment contracts outside the scope of IFRS 4, but of IAS 39, and as such are classified as liabilities at fair value through profit or loss; • transitional reinsurance accounts; • other assets relating to employee benefits, as governed by IAS 19, consisting of surpluses resulting from the difference between provisions calculated in accordance with Italian GAAP and those calculated in accordance with IAS 19. The criteria used to determine provisions for employee benefits are described in the section, “Other payables”: • accrued income and prepaid expenses. Cash and cash equivalents This category includes cash and demand deposits. These are recognised at their nominal value and, in the case of foreign currency items, converted using closing exchange rates. 14 Impairment testing The Poste Vita Group tests its assets for impairment at the end of each reporting period. The tests are conducted by comparing the carrying amount of each asset with its estimated recoverable amount and, if the latter is lower than the former, an impairment of the asset is recognised. The recoverable amount is the greater of fair value, less costs to sell, and value in use. Impairment losses are recognised in profit or loss. Except in the case of goodwill, if the previous indicators of impairment no longer exist, the carrying amount of the asset is increased to reflect the new estimated recoverable amount. The reversal must not, however, exceed the carrying amount that would have been determined had no impairment loss been recognised. Equity attributable to owners of the Parent This category consists of equity instruments (“other equity instruments”) and capital reserves attributable to owners of the Parent. “Retained earnings and other capital reserves” include gains and losses resulting from the first-time application of IFRS and the consolidation reserves. “Gains or losses on available-for-sale financial assets” include the gains or losses resulting from measurement of available-for-sale financial assets, accounted for after both deferred taxation and the portion attributable to policyholders, which is accounted for in insurance liabilities (under the shadow accounting mechanism). Other gains and losses recognised directly in equity This item includes actuarial gains and losses and adjustments to defined benefit plans recognised directly in equity (IAS 19.93A). Provisions for risks and charges Provisions for risks and charges are recorded to cover losses that are either probable or certain to be incurred, for which, however, there is an uncertainty as to the amount or as to the date on which they will occur. This item includes the liabilities defined and governed by IAS 37. Provisions for risks and charges are made when the Group has a present (legal or constructive) obligation as a result of a past event, and it is probable that an outflow of resources will be required to settle the obligation. Provisions are measured on the basis of management’s best estimate of the use of resources required to settle the obligation at the end of the reporting period. The value of the liability, if significant, is discounted to present value. Technical provisions A description of the accounting policy applied to “Technical provisions” is provided in 15 the next section, “Premiums and technical reserves”. Financial liabilities at fair value through profit or loss This category includes financial liabilities held for trading in the short term, derivative financial instruments and liabilities designated at fair value through profit or loss. This category also includes financial policies for life insurance. On initial recognition, these liabilities are measured at the settlement date and at cost, determined on the basis of the fair value of the liability. Transaction costs or income directly attributable to the transaction are not included on initial recognition and are recognised directly in profit or loss. The liabilities are subsequently accounted for at fair value and any difference between fair value and the carrying amount e is recognised in profit or loss. Financial liabilities are derecognised when settled or when all the related risks and rewards have been substantially transferred. Other financial liabilities This category includes financial liabilities not held for trading. They regard subordinated loans to the Parent Company, Poste Vita, from the parent, Poste Italiane. On initial recognition, these liabilities are measured at fair value at the settlement date, plus directly attributable transaction costs. The liability is subsequently measured at amortised cost using the effective interest rate method. Payables Payables arising from direct insurance transactions This item includes trade payables deriving from direct insurance transactions. These payables are recognised at their nominal value. Discounting is not used as, given the short-term nature of the payables, the impact would not be significant. Payables arising from reinsurance transactions This item includes trade payables deriving from reinsurance transactions. These payables are recognised at their nominal value. Discounting is not used as, given the short-term nature of the payables, the impact would not be significant. Other payables Other payables refer to items not relating to the insurance business. This item includes provisions for the component of employee benefits calculated under Italian GAAP. Discounting is not used, as these are short-term payables or payables involving the payment of interest in accordance with pre-established contracts. Employee benefits consist of the following categories: 16 Short-term benefits Short-term employee benefits are those that will be fully paid within twelve months of the end of the year in which the employee provided his or her services. Such benefits include wages, salaries, social security contributions, holiday pay and sick pay. The undiscounted value of short-term employee benefits to be paid to employees in consideration of employment services provided over the relevant period, is accrued as personnel expenses. Post-employment benefits Post-employment benefits are of two types: defined benefit plans and defined contribution plans. Since, for defined benefit plans, the amount of benefits payable can only be determined subsequent to the cessation of employment, the related cost and obligations can only be estimated by actuarial techniques in accordance with IAS 19. Under defined contribution plans, contributions payable are recognised in profit or loss when incurred, based on the nominal value. Defined benefit plans Defined benefit plans include the post-employment benefits payable to employees in accordance with article 2120 of the Italian Civil Code: - For all companies with at least 50 employees, covered by the reform of supplementary pension provision, from 1 January 2007 vesting employee benefits must be paid into a supplementary pension fund or into a Treasury Fund set up by INPS. Accordingly the company’s defined benefit liability is applicable only to the provisions made up to 31 December 2006. - In the case of companies with less than 50 employees, to which the reform of supplementary pension provision does not apply, vested employee benefits continue to represent a defined benefit liability for the company. The post-employment benefit (“TFR”) liability to be paid on cessation of employment is calculated using the projected unit credit method and then discounted to recognise the time value of money prior to the liability being settled. The liability recognised in the financial statements is based on calculations performed by independent actuaries. The calculation takes account of benefits accrued for the period of service to date and is based on actuarial assumptions. These primarily regard: demographic assumptions (such as employee turnover and mortality) and financial assumptions (such as rate of inflation and a discount rate consistent with that of the liability). In the case of companies with at least 50 employees, as the company is not liable for employee benefits accruing after 31 December 2006, the actuarial calculation of employee benefits no longer takes account of future salary increases. Actuarial gains and losses are recognised directly in other comprehensive income at the end of each reporting period, based on the difference between the carrying amount of the liability and the 17 present value of the Group’s obligations at the end of the period, due to changes in the actuarial assumptions. Defined benefit plans also include supplementary pension plans guaranteeing members and their surviving spouses pensions in addition to those managed by INPS to the extent of and in accordance with the conditions provided for in specific regulations covered by the collective labour contract and legislation. The initial recognition and subsequent measurement of such plans are consistent with valuation of the TFR described above. Measurement of the liability recognised in the financial statements is based on calculations performed by independent actuaries. Defined contribution plans Post-employment benefits payable pursuant to art. 2120 of the Italian Civil Code fall within the scope of defined contribution plans provided they vested subsequent to 1 January 2007 and were paid into a Supplementary Pension Fund or a Treasury Fund at INPS. Contributions to defined contribution plans are recognised in profit or loss when incurred, based on their nominal value. Termination benefits Termination benefits payable to employees are recognised as a liability when the entity decides to terminate the employment of an employee, or group of employees, prior to the normal retirement date or, alternatively, an employee or group of employees accepts an offer of benefits in consideration of a termination of employment. Termination benefits payable to employees are immediately recognised as personnel expenses. Other long-term employee benefits Other long-term employee benefits consist of benefits not payable within twelve months of the end of the reporting period during which the employees provided their services. Generally, there is not the same degree of uncertainty regarding the measurement of other long-term employee benefits as there is in relation to post-employment benefits. As a result, IAS 19 permits use of a simplified method of accounting: the net change in the value of the liability during the reporting period is recognised in full in profit or loss. Measurement of the other long-term employee benefits liability is recognised in the financial statements based on calculations performed by independent actuaries. Other liabilities Liabilities in disposal groups held for sale This item refers to liabilities included in a disposal group held for sale, as defined by IFRS 5. 18 Current and deferred tax liabilities Current and deferred tax liabilities are governed by IAS 12. Current tax liabilities are calculated in accordance with the regulations in force governing direct taxation. Deferred tax liabilities are calculated on all temporary differences arising between the tax bases of assets and liabilities and their carrying amounts, with the exception of cases expressly provided for in paragraph 15 of IAS 12. Deferred tax liabilities calculated on items recognised in equity are also recognised directly in equity. Other liabilities This item includes: • deferred commission income on contracts not governed by IFRS 4; • liabilities resulting from defined benefit obligations and other long-term employee benefits; • accrued expenses and deferred income. Premiums and technical reserves Contracts classified as “insurance” based on the requirements of IFRS 4 are accounted for and measured in accordance with the accounting standards used in preparation of the statutory financial statements and, as a result, comply with the provisions of Legislative Decrees 173/2997 and 209/2005 and ISVAP regulations 16, 21 and 22. In compliance with IFRS 4, contracts qualify as insurance contracts when one party accepts significant insurance risk from another party. Under IFRS 4, insurance risk, other than financial risk, occurs when a risk is transferred from the holder of a contract to the issuer. Financial risk is, in turn, defined as “the risk of a possible future change in one or more of a specific interest rate, financial instrument price, commodity price, foreign exchange rate, index of prices or rates, credit rating or credit index or other variable, provided, in the case of a non-financial variable, that the variable is not specific to a party to the contract”. Insurance risk is significant if, and only if, an insured event could cause an insurer to pay significant additional benefits in any scenario, excluding scenarios that lack commercial substance (i.e. have no discernible effect on the economics of the transaction). Given that IFRS 4 does not provide any specific indication regarding the level of significance of the insurance risk, it is the responsibility of the insurer to define the threshold above which the payment of additional benefits in the event of occurrence of the insured event generates the transfer of significant insurance risk. This threshold has been identified by the Company’s Board of Directors. The assessment of significance was conducted by grouping individual contracts into uniform categories based on the nature of the risk transferred to the Company. 19 Contracts that do not transfer significant insurance risk and that qualify for classification as financial instruments are accounted for and measured in accordance with the accounting standards used in preparation of the statutory financial statements when they have discretionary participation features. IFRS 4.10 establishes that the unbundling of a contract, classified as insurance, into its deposit and insurance components is required in certain circumstances and is optional in others. In the event of unbundling, the deposit component falls within the scope of application of IAS 32 and IAS 39, whilst the risk component falls within the scope of application of IFRS 4. Unbundling is required if the insurer can measure the deposit component separately (i.e. without considering the insurance component), and if the insurer’s accounting policies do not otherwise require it to recognise all obligations and rights arising from the deposit component. Based on the above, the Company has opted not to unbundle its contracts. Contracts (or components of contracts) that do not transfer significant insurance risk and that do not have discretionary participation features are accounted for and measured in accordance with IAS 39 or IAS 18, depending on whether they qualify for classification as financial instruments or service contracts. The bases on which non-life and life contracts are classified, and the criteria used in accounting for and measuring such contracts, are described below. Non-life insurance Non-life contracts are all classified as insurance contracts, taking into account the substance of such contracts, which expose the Company to significant insurance risk. Technical provisions for non-life contracts are as follows: The premium reserve consists of “Provisions for the unearned portion of premiums” and “Provisions for unexpired risks”. Provisions for the unearned portion of premiums are calculated on an accruals basis, taking into account gross premium revenue less acquisition costs. Outstanding claims provisions are measured analytically and, based on a prudent assessment of the available elements, on the basis of the final cost, in order to arrive at an adequate valuation of the provisions needed to cover claims expenses and the related direct and indirect settlement costs. The above calculation process also includes an estimate of claims incurred but not reported (IBNR). In relation to Liability Adequacy Testing (LAT), the requirements of Italian GAAP governing the calculation of technical provisions for non-life contracts are deemed to 20 comply with the minimum requirements of paragraph 16 of IFRS 4. As a result, the Company is exempted from the need to conduct further adequacy tests. Specifically, the component of the premium reserve relating to provisions for unexpired risks, calculated and set aside when the technical report for a particular branch of the business indicates that the expected cost of claims is higher than revenue attributable to future reporting periods, represents a reasonable approximation of the liability adequacy test. The calculation of outstanding claims provisions, based on the final cost, includes an estimate of the principal undiscounted future cash flows and, as a result, the provisions are higher than the amount that would result from a LAT in accordance with IFRS 4. Catastrophe and equalisation provisions have been reversed, given that IFRS 4 does not permit recognition of any prudential provision for potential future claims expenses. The ageing reserve is calculated in accordance with article 46 of ISVAP Regulation 16. This is based on a flat rate of 10% of gross premium revenue for the year from contracts of the type indicated in the Regulation. Life insurance In view of the above, Branch I products whose benefits are revaluated, based on the return generated through the management of separately identifiable pools of financial assets, are classified as financial instruments with discretionary participation features (“DPF”, as defined in Appendix A of IFRS 4), for which IFRS 4.35 makes reference to local accounting standards. During the year, the Company also sold asset-based Branch I products. These policies mature in 2015. Given that, at maturity, amounts that have accumulated within the separately managed Posta Valore Più account will be automatically transferred, these contracts have been classified as financial instruments but, in keeping with the above approach, are accounted for as insurance contracts. “Pure risk” policies are classified as insurance contracts. Branch III products exposed to significant “insurance risk” are classified as insurance contracts. These products are classified on the basis of the results of internal assessments that, through yield curve analysis, aim to assess the likelihood that the Company will have to pay out significant additional benefits in the event of occurrence of the insured event. In addition, in order to assess the adequacy of provisions, in accordance with IFRS 4, the Company has conducted Liability Adequacy Tests. The tests were conducted on the basis of the present value of future cash flows, obtained by projecting expected future cash flows from the existing portfolio to the end of the reporting period, based on appropriate assumptions regarding the cause of expiration (death, surrender, 21 redemption, reduction) and the performance of claims expenses. The results of the tests revealed that the technical provisions were adequate and did not need to be topped up. Shadow accounting In order to mitigate mismatches between the financial assets included in separately managed accounts, measured in accordance with IAS 39, and the mathematical provisions measured in accordance with local accounting standards, the Company has applied “shadow accounting” to the contracts included in the separately managed accounts associated with life policies, as permitted by paragraph 30 of IFRS 4. Shadow accounting allows an insurer to change the accounting policies applied to insurance liabilities (i.e. its statutory technical provisions) so that a recognised but unrealised gain or loss on an asset affects the measurement of insurance liabilities in the same way that a realised gain or loss does. Shadow accounting is applied using a “going concern approach”, based on the following assumptions: • • the realisation, for each separately managed account, of unrealised, prospective gains and losses at the measurement date over a period of years that, based on an ALM approach, is consistent with the characteristics of the assets and liabilities held in portfolio and more representative of the overall nature of the business. The assumption based on immediate realisation is thus discarded; determination of the insurance liability based on the prospective yield on each separately managed account, taking into account the contractual obligations, the level of guaranteed minimum returns and any financial guarantees provided. Commission income and expenses These items regard commissions on investment contracts outside the scope of IFRS 4. Commission income consists of explicit and implicit fees and commissions accruing during the reporting period and management fees, whilst commission expenses regard acquisition costs. Income and expenses arising from investments Net income (expenses) from financial assets at fair value through profit or loss This item includes realised gains and losses and unrealised gains and losses on assets and liabilities classified as “fair value through profit or loss”. Changes in value are measured on the basis of the difference between the fair value and carrying amount of the financial instruments accounted for in this category. 22 Income and expenses arising from investments in subsidiaries, associates and joint ventures This item includes income and expenses arising from investments in the Group’s associates. It primarily refers to the Group’s share of the investees’ results for the period. Income and expenses arising from other financial instruments and investment property This item includes: income and expenses and realised gains and losses on investments classified as “available-for-sale”; income and expenses from loans and receivables and other financial liabilities; income and expenses from investment property. Other income This item includes: income from the sale of goods and services, other than financial services, and from the use, by third parties, of tangible and intangible assets and other assets; other net technical income, related to insurance contracts; exchange rate differences recorded in profit or loss in accordance with IAS 21; realised gains and reversals of impairments of tangible and intangible assets. Net claims expenses The category includes amounts paid less recoveries, the change in outstanding claims provisions and in other technical provisions for the non-life business, the change in mathematical provisions and in other technical provisions for the life business, the change in technical provisions for contracts where investment risk is transferred to policyholders, relating to insurance contracts and financial instruments falling within the scope of application of IFRS 4. Recognised amounts are shown before settlement costs and after the share attributable to reinsurers. Expenses arising from investments in subsidiaries, associates and joint ventures This category refers to expenses arising from the investments in subsidiaries, associates and joint ventures accounted for in the corresponding asset category. 23 Expenses arising from other financial instruments and investment property This category refers to expenses arising from investment property and financial instruments not measured at fair value through profit or loss. These expenses primarily regard other expenses from investments, including the costs incurred on investment property, including management fees and uncapitalised maintenance and repair costs; losses following derecognition of a financial asset or liability or of investment property; losses resulting from measurement, including amortisation, depreciation and impairments. Operating costs This item includes fees and other acquisition costs, including insurance contract acquisition costs, less those ceded to reinsurers; investment management expenses, including the overheads and personnel expenses incurred in the management of financial instruments and investment property; other administrative expenses, which include the overheads and personnel expenses not allocated to claims expenses, insurance contract acquisition costs and investment management expenses. Other costs This item includes: the costs incurred on the sale of goods and services, other than financial services; other net technical expenses, related to insurance contracts; provisions made during the reporting period; exchange rate differences recorded in profit or loss in accordance with IAS 21; realised losses, impairments and depreciation and amortisation of tangible assets – when not allocated to specific items – and intangible assets. Use of estimates As required by paragraph 116 of IAS 1, we declare that the consolidated financial statements have been prepared with clarity and give a true and fair view of the financial position, cash flows and operating results for the year. The notes provide explanations of the judgements made and the estimation methods and accounting policies adopted in applying IFRS. Use of such estimates and assumptions affects the amounts reported in the financial statements and related disclosures. The actual amounts of items for which the above estimates and assumptions have been applied may differ from those reported in previous financial statements, due to uncertainties regarding the assumptions themselves and the conditions on which estimates are based. Estimates and assumptions are periodically reviewed and the impact of any changes is reflected in the financial statements for the period in which the estimate is revised if the revision only 24 influences the current period, or also in future periods if the revision influences both current and future periods. Estimates were used in the following cases during the period under review: in determining the fair value of financial assets and liabilities when this was not observable on an active market; in estimating the recoverability of deferred tax assets; in quantifying provisions for risks and charges and provisions for employee benefits, in view of the indeterminate nature or amount of the related liabilities and uncertainty regarding the date on which they will occur and the actuarial assumptions applied; in estimating technical provisions for the life business; in determining the amounts used in application of the shadow accounting method, as described above; in estimating technical provisions for the non-life business. Determination of fair value In compliance with IFRS 13 – Fair Value Measurement, endorsed by EU Regulation 1255/2012 of 11 December 2012, the following section provides information regarding the techniques used to measure the fair value of financial instruments within the Poste Vita Group. The assets and liabilities concerned (specifically assets and liabilities carried at fair value and carried at cost or amortised cost, for which fair value is required to be disclosed in the notes) are classified with reference to a hierarchy that reflects the materiality of the sources used for their valuation. The hierarchy consists of three levels. Level 1: this level is comprised of fair values determined with reference to prices quoted in active markets for identical assets or liabilities to which the entity has access on the measurement date. For the Poste Vita Group, these include the following types of financial instrument: Bonds quoted on active markets: • Bonds issued by the Italian government: measurement is based on prices on the MTS (the wholesale electronic market for government securities). • Bonds issued by EU government bodies or Italian or foreign corporate bonds: measurement is based on prices on regulated markets, according to a hierarchy of sources: a. the bid price at 4.00pm London time (GMT), quoted by a globally recognised information provider; b. the last bid price on regulated markets recognised by the CONSOB in accordance with Resolution 16370 of 4 March 2008. 25 c. equity instruments quoted on active markets: measurement is based on the price resulting from the last trade of the day on the stock exchange of reference. d. quoted investment funds: this category includes funds invested in financial instruments quoted on active markets. Measurement is based on the NAV (Net Asset Value) determined by the fund manager. Financial liabilities quoted on active markets: this category includes plain vanilla bonds, whose measurement is based on the ask prices quoted by a globally recognised information provider. Level 1 bond price quotations incorporate a credit risk component. Level 2: this level is comprised of fair values based on inputs other than Level 1 quoted market prices that are either directly or indirectly observable for the asset or liability. For the Poste Vita Group, these include the following types of financial instrument: Bonds either quoted on inactive markets or not at all: • Plain vanilla Italian and international government and non-government bonds: valued using discounted cash flow techniques involving the computation of the present value of future cash flows, inputting rates from yield curves incorporating spreads reflecting credit risk that are based on asset swap spreads determined with reference to quoted and liquid benchmark securities issued by the issuer. Yield curves may be slightly adjusted to reflect liquidity risk relating to the absence of an active market. Structured bonds: measurement is based on a building blocks approach, where the structured bond is broken down into its basic components: the bond component and the option component. The bond component is measured by discounting cash flows to present value in line with the approach applicable to straight bonds, as defined above. The option component – which, considering the features of the bonds included in the portfolio of the Poste Vita Group, relates to interest rate risk - is measured in accordance with a standard closed form expression as with classical option valuation models with underlyings exposed to such risks. Unquoted equities: this category may be included here provided it is possible to use the price of quoted equities of the same issuer as a benchmark. The price inferred in this manner would be adjusted through the application of the discount implicit in the process to align the value of class B and C shares to quoted class A shares. Derivative financial instruments: • Warrants: considering the features of the securities held, measurement is based on a closed form expression. 26 Financial liabilities either quoted on inactive markets or not at all: • Plain vanilla bonds: valued using discounted cash flow techniques involving the computation of the present value of future cash flows, inputting rates from yield curves incorporating spreads reflecting the issuer’s credit risk; • Structured bonds: measurement is based on a building blocks approach, where the structured bond is broken down into its basic components: the bond component and the option component. The bond component is measured by discounting cash flows to present value in line with the approach applicable to straight bonds, as defined above. The option component – which, considering the features of the bonds issued by Group companies, relates to interest rate risk - is measured in accordance with a standard closed form expression as with classical option valuation models with underlyings exposed to such risks. Level 3: this category includes the fair value measurement of assets and liabilities using inputs which cannot be observed. For the Poste Italiane Group the following categories of financial instrument apply: Property funds subject to capital calls and closed-end private equity funds subject to capital calls: these include funds that invest in unlisted instruments. Their fair value is determined by considering the NAV (Net Asset Value) reported by the fund manager. This NAV is adjusted according to the capital calls and reimbursements announced by managers. The investment in the associate, Europa Gestioni Immobiliare (EGI), measured using the equity method. Financial liabilities measured at amortised cost. IFRS 12 – Disclosure of interests in other entities Adopted with (EU) Regulation 1254/2012, IFRS 12 is a consolidated disclosure standard requiring a wide range of disclosures about an entity's interests in subsidiaries, joint arrangements, associates and non-consolidated structured entities. This standard summarises all the disclosures that an entity is required to make to allow financial statement users to assess the nature and risks deriving from its investments in other entities, and the effects of such investments on the statement of financial position, operating performance and cash flows. A structured entity is an entity designed in such a way as not to make voting rights the key factor in determining control over it, as in the case where voting rights refer solely to administrative activities and the relevant operations are managed on the basis of contractual arrangements. At 31 December 2014, the above definition encompasses investments held by Poste Vita in the following funds: • BlackRock MultiAssets diversified distribution fund (Open-end fund) • Advance Capital Energy Fund (Closed-end fund) 27 • Piano 400 Fund Deutsche Bank (Open-end fund) • Tages Capital Platinum (Open-end fund) • Tages Platinum Growth (Open-end fund) As provided for in paragraphs 24-31 of IFRS 12, supported by paragraphs B25 – B26, Poste Vita is required to provide disclosures in its consolidated financial statements that will allow financial statement users to assess the following, with regard to each non-consolidated structured entity: • the nature and extent of its interest in the entity; • the nature of the risks associated with its interest in the entity. The required disclosures are provided below. Nature of the interest in the non-consolidated structured entity (IFRS 12.26) With regard to the first point, we hereby provide qualitative and quantitative disclosures regarding the nature, purpose, size and activities of the non-consolidated structured entity, and how the entity is financed. The Company holds interests in excess of 50% in each of the above funds, with 100% interests in the Tages, Piano 400 and Blackrock funds. The Company’s investments in the funds do not qualify as controlling interests as defined by IFRS10 and have not been consolidated, but, in any event, fall within the scope of application of IFRS12 in that they are non-consolidated structured entities. The purpose of Poste Vita’s investment in the funds is to diversify its portfolio of financial instruments intended to cover Branch I products (Separately Managed Accounts), with the objective of mitigating the concentration of investments in Italian government bonds and eurodenominated corporate bonds. The following table provides the disclosures required by IFRS 12.26: ISIN Name Nature of entity IE00BP9DPZ45 BLACKROCK DIVERSIFIED DISTRIBUTION Harmonised open‐end FUND UCITS IT0004597396 ADVANCE CAPITAL ENERGY FUND Non‐harmonised closed‐ end fund of funds IE00B1VWGP80 PIANO 400 FUND DEUTSCHE BANK Harmonised open‐end IT0004801996 TAGES CAPITAL PLATINUM Non‐harmonised fund of hedge funds IT0004937691 TAGES PLATINUM GROWTH Non‐harmonised fund of hedge funds Activity of fund Investment in a mix of asset classes (corporate bonds, government bonds and equities). Investment in energy companies to increase their value and, via the subsequent sale, generate capital gains. Investment in a mix of asset classes, above all debt instruments from various sectors and countries. Pursuit of absolute returns, with a low degree of volatility and long‐ term correlation with the principal financial markets. Pursuit of absolute returns, with a low degree of volatility and long‐ term correlation with the principal financial markets. % investment NAV of fund (€000) 100,00% 1.798.229 86,21% 19.876 100,00% 512.560 100,00% 211.097 100,00% 123.732 28 Nature of the risk (IFRS 12. 29 – 31) The following disclosures are provided with regard to the second point: • the carrying amounts of the assets and liabilities recognised in the financial statements in relation to the non-consolidated structured entity; • • • the line items in the statement of financial position in which those assets and liabilities are recognised; the maximum exposure to loss from the Company’s interests in nonconsolidated structured entities, including how the maximum exposure to loss is determined. a comparison of the carrying amounts of the assets and liabilities of the entity that relate to its interests in non-consolidated structured entities and the maximum exposure to loss from those entities. The following table provides the disclosures required for each non-consolidated structured entity: (€000) ISIN Name Category in financial statements Carrying amount of investment Maximum loss exposure Comparison of carrying amount and maximum exposure IT0004597396 BLACKROCK DIVERSIFIED DISTRIBUTION Financial assets at fair FUND value through profit or loss 1.798.229 239.501 1.558.728 Available‐for‐sale financial assets 17.135 9.681 7.454 ADVANCE CAPITAL ENERGY FUND IE00B1VWGP80 PIANO 400 FUND DEUTSCHE BANK IE00BP9DPZ45 IT0004801996 TAGES CAPITAL PLATINUM IT0004937691 TAGES PLATINUM GROWTH Available‐for‐sale financial assets 512.560 Available‐for‐sale financial 211.097 assets Available‐for‐sale financial 123.732 assets 2.662.753 13.239 499.321 33.142 177.955 15.219 108.513 Method for determining maximum loss exposure Analytical annualised VaR 99.5% VAR at 99.5% over a 1‐year time horizon Difference between market value at the measurement date and par value (equal to 100) VAR at 99.5% over a 1‐year time horizon VAR at 99.5% over a 1‐year time horizon 310.782 2.351.971 Changes in the fair value of the above funds during the period are passed on to the policyholder under the shadow accounting mechanism, as they regard financial instruments included in separately managed accounts. 29 New accounting standards and interpretations and those soon to be effective Accounting standards and interpretations applied from 1 January 2014 The following amendments, interpretations and revisions are applicable from 1 January 2014: IAS 27 - Separate Financial Statements, amended with (EU) Regulation 1254/2012. The amendments introduced involve the extrapolation and transfer to a new dedicated standard (IFRS 10 – Consolidated financial statements) of the rules on the preparation of consolidated financial statements. In this way, the new IAS 27 defines and governs the standards to be applied in preparation of the separate financial statements only and, in this respect, it is substantially unchanged from the previous version. IAS 28 - Investments in Associates and Joint Ventures, amended with (EU) Regulation 1254/2012. This standard was amended with the introduction of the application of the equity method to account for investments in joint ventures. IFRS 10 - Consolidated Financial Statements, adopted with (EU) Regulation 1254/2012. The new standard lays down the rules for the preparation and presentation of consolidated financial statements, supplementing the provisions contained formerly in IAS 27 – Consolidated and Separate Financial Statements and in SIC 12 – Special Purpose Entities (Investment Vehicles). The new standard redefines control as the only basis of consolidation of all types of entities, eliminates certain inconsistencies or interpretative doubts between IAS 27 and SIC 12 and, lastly, defines clear and specific rules to identify “de facto control”. IFRS 11 - Joint Arrangements, adopted with (EU) Regulation 1254/2012. The new standard establishes rules for accounting for jointly controlled entities, replacing IAS 31 – Investments in Joint Ventures and SIC 13 – Jointly Controlled Entities – Nonmonetary Contributions by Venturers. IFRS 11 also lays out the criteria for identifying joint arrangements on the basis of rights and obligations deriving from the arrangements, more than the legal form of such arrangements, and does not permit, unlike IAS 31, proportionate consolidation as a method to account for investments in joint ventures. IFRS 12 - Disclosure of Interests in Other Entities, adopted with (EU) Regulation 1254/2012. IFRS 12 is a consolidated disclosure standard requiring a wide range of disclosures about an entity's interests in subsidiaries, joint arrangements, associates and non-consolidated structured entities. This standard summarises all the disclosures that an entity is required to make to allow financial statement users to assess the nature and risks deriving from its investments in other entities, and the effects of such investments on the statement of financial position, operating performance and cash flows. IAS 32 - Financial Instruments: Presentation – Offsetting Financial Assets and Liabilities amended with (EU) Regulation 1256/2012. Following the amendment to IFRS 7, IAS 32 (revised) provides additional guidance to reduce inconsistencies in the application of this standard. Amendments to IFRS 10, IFRS 12 and IAS 27 adopted with (EU) Regulation 30 1174/2013. To set out rules on Investment Entities, the following standards were amended: IFRS 10, amended to require investment entities to measure their subsidiaries at their fair value through profit or loss instead of consolidating them, to better reflect their business model; IFRS 12, amended to require specific disclosures about the subsidiaries of investment entities; IAS 27, amended to eliminate the possibility for investment entities to opt for the valuation at cost of certain subsidiaries, requiring their recognition at fair value in their separate financial statements. IAS 36 - Impairment of Assets, amended with (EU) Regulation 1374/2013. The amendments intend to clarify that the disclosures on the recoverable amount of assets, when such amount is based on fair value less costs to sell, concern only impaired assets. IAS 39 – Financial Instruments: Recognition and Measurement, amended with (EU) Regulation 1375/2013. The amendments provide for situations where derivatives designated as hedges are novated from one counterparty to another central counterparty, as a result of laws or regulation. In particular, in these cases hedge accounting can continue regardless of novation. Accounting standards and interpretations soon to be effective The following standards, interpretations and amendments are applicable from 1 January 2015: IFRIC 21 – Levies, adopted with (EU) Regulation 634/2014, will apply as of 1 January 2015. The interpretation provides guidance on how to account for a liability for a levy imposed by a government, when the liability is to be accounted for in accordance with IAS 37. Annual Improvement Cycle to IFRSs 2011 - 2013 adopted with Regulation (EU) no. 1361/2014 in connection with the annual projects to improve and revise international accounting standards. The following accounting standards, interpretations and amendments apply as of 1 January 2016: IFRS – Annual improvement cycle in relation to 2010-2012 adopted with Regulation (EU) no. 28/2015 in connection with the annual projects to improve and revise international accounting standards. IAS 19 – Employee benefits – Defined Benefit Plans: Employee Contributions adopted with Regulation (EU) no. 29/2015. The amendment clarifies the application of IAS 19 to defined benefit plans requiring contributions from employees or third parties that are not voluntary contributions. Such contributions reduce the entity’s service cost. The amendment permits contributions linked to service, but not the years in service, to be deducted from service costs for the year in which they are paid, instead of allocating them over the employee’s years of service. 31 Lastly, as of the date of approval of these financial statement, the IASB has issued standards, interpretations, amendments and a number of Exposure Drafts that have not yet been endorsed by the EU and/or that are still in the consultation phase, including: IFRS 9 – Financial Instruments; IFRS 14 - Regulatory Deferral Accounts; IFRS 15 - Revenue from Contracts with Customers; Amendments to IFRS 10, IFRS 12 and IAS 28 – Investment Entities – Applying the Exception to Consolidation; Amendments to IAS 1 - Disclosures; Annual improvements to IFRS - 2012 – 2014 Cycle; Amendments to IFRS 10 and IAS 8 - Sale or Contribution of Assets between an Investor and its Associate/Joint Venture; Amendments to IAS 27 - Equity Method in Separate Financial Statements; Amendments to IAS 16 and IAS 38 – Clarification of Acceptable Methods of Depreciation and Amortisation; Amendments to IFRS 11 – Accounting for Acquisitions of Interests in Joint Operations; Exposure Draft “IFRS 2 – Share-Based Payments” on the Classification and Measurement of Share-Based Payment transactions; Exposure Draft “IFRS 10, IFRS 12, IAS 27, IAS 28 and IAS 36” on the Fair Value Measurement of Quoted Investments in Subsidiaries, Joint Ventures and Associates; Exposure Draft “IAS 12 – Income Tax” on the Recognition of Deferred Tax Assets for Unrealised Losses; Discussion Paper “Conceptual Framework for Financial Reporting” as part of the conceptual revision of the current Framework; Exposure Draft “Insurance Contracts” as part of the conceptual revision of the current standard; Exposure Draft “Leases” as part of the conceptual revision of the current standard; Exposure Draft “IAS 1 – Classification of Liabilities”, which clarifies how entities classify debt, particularly when it is coming up for renewal. 32 PART C – NOTES TO THE CONSOLIDATED STATEMENT OF FINANCIAL POSITION ASSETS 1. INTANGIBLE ASSETS At the end of 2014, intangible assets amount to €16,372 thousand, compared with €10,513 thousand at 31 December 2013. The following table provides a breakdown: Intangible assets mainly comprise unamortized software programme licenses, totalling €16,160 thousand, and the capitalized costs incurred in software development still to be completed at the end of 2014 (which did not, therefore, generate economic benefits in the period), totalling €200 thousand. Software licenses have finite useful lives and are amortised at a rate of 33%. No impairment losses were recognised in 2014. The table below shows changes in this item during the period under review: (€000) at 31 December 2013 Other intangible assets Software ‐ Accumulated amortisation Intangibles in progress ‐ Accumulated amortisation Start‐up and expansion costs ‐ Accumulated amortisation Total Increases Decreases 16,341.3 15,445.3 (9,438.6) (6,188.4) 3,590.1 (3,390.4) 0.0 518.9 (498.7) (7.1) 10,513.0 5,859.4 ‐ at 31 December 2014 31,786.6 (15,627.0) 199.7 0.0 518.9 (505.8) 16,372.4 Increases with respect to the previous year reflect the capitalisation of costs for the acquisition of software licenses and upgrades of other software applications, totalling €9,257 thousand. 33 2. TANGIBLE ASSETS Tangible assets total €4,438 thousand, an increase of €1,485 thousand on 31 December 2013. The following table shows a breakdown of tangible assets: (€000) Other tangible assets Fixtures and fittings Computer equipment Telephone system Leasehold improvements Carrying amount at 31 December 2014 at 31 December 2013 921.3 446.6 3,255.5 2,336.8 259.4 162.6 2.1 7.6 4,438.3 2,953.6 Increase/(decrease) 474.7 106.3% 918.7 39.3% 96.8 59.5% (5.5) (72.4%) 1,484.7 50.3% Other tangible assets primarily relate to assets used in operations: fixtures and fittings amounting to €921 thousand, net of accumulated depreciation, electronic equipment amounting to €3,256 thousand, net of accumulated depreciation, the telephone system amounting to €259 thousand, net of accumulated depreciation, and leasehold improvements amounting to €2 thousand, net of accumulated depreciation. The following table shows a breakdown of movements during the period: The increase mainly relates to the purchase of new computers and electronic equipment during the period, totalling €1,770 thousand. 34 3. TECHNICAL PROVISIONS CEDED TO REINSURERS At 31 December 2014, these provisions total €54,403.3 thousand, an increase of €14,063 thousand compared to 31 December 2013 (€40,339.6 thousand). A breakdown of the balance is provided below: The year-on-year increase in the amount of technical provisions ceded to reinsurers is due to growth of the business. 4. INVESTMENTS Investments total €90,263,862 thousand at 31 December 2014, a 29.2% increase compared with the €69,852,153 thousand of 31 December 2013. They consist of the following: (€000) Investments Investments in subsidiaries, associates and joint ventures Loans and receivables Available‐for‐sale financial assets Financial assets at fair value through profit or loss Total Investiments at 31 December 2014 at 31 December 2013 163,285.6 726,350.2 77,012,829.1 12,361,397.3 90,263,862.1 Increase/(decrease) 197,019.2 (33,733.6) 11,457.8 714,892.4 59,159,854.6 17,852,974.5 10,483,821.3 1,877,576.0 69,852,152.9 20,411,709.2 (17.1%) 6239.4% 30.2% 17.9% 29.2% Investments in subsidiaries, associates and joint ventures The Poste Vita Group accounts for its associate, Europa Gestioni Immobiliare SpA (EGI) - a real estate company, 45% owned by the Group, tasked with the management and development of the Poste Italiane SpA Group’s properties no longer used in operations – using the equity method. The figures for 2014 show that the company’s equity amounts to €362,857 thousand and that it reported a profit for the year of 35 approximately €45 thousand. The value of equity, and thus the value of the investment at 31 December 2014, reflect the distribution of retained earnings amounting to €75,000 thousand, including €33,750 thousand to the shareholder, Poste Vita SpA, as approved by the general meeting of shareholders held on 24 November 2014. For more details regarding the level of the fair value hierarchy assigned to the investments in this category, please see Annex 5 D.3, D.4, D.5 to these financial statements. Loans and receivables Loans and receivables amount to €726,350 thousand at 31 December 2014, compared with €11,458 thousand at 31 December 2013. They comprise the following: Loans Loans, amounting to €702,879 thousand at 31 December 2014 (€142 thousand at 31 December 2013), consisted entirely of the amount held by the Parent Company as part of the Group’s cash management system, inclusive of the proceeds from the subordinated bonds issued in May 2014. The Company, taking account of lower interest rates at 31 December 2014, decided to wait and evaluate appropriate types of investment for those proceeds, keeping the sum with Poste Italiane SpA in the meantime, given that the cash deposit obtains a return in line with comparable market alternatives. Receivables Receivables of €23,471 thousand at 31 December 2014 (€11,316 thousand as at 31 December 2013) regard subscriptions and the related capital calls on mutual funds for which the corresponding units have not yet been issued. Available-for-sale financial assets This item breaks down as follows: (€000) Available‐for‐sale financial assets Equity instruments Debt securities UCI units/shares Total at 31 December 2014 at 31 December 2013 8,032.2 5,284.5 75,511,704.7 57,617,659.2 1,493,092.2 1,536,910.9 77,012,829.1 59,159,854.6 Increase/(decrease) 2,747.7 17,894,045.5 (43,818.7) 17,852,974.5 52.0% 31.1% (2.9%) 30.2% The increase of approximately €17,852,975 thousand, compared with 2013, reflects the positive operating performance and gains during the period, accompanied by an increase in the fair value of these assets as a result of financial market trends. In fact, at 31 December 2014, unrealised net gains on securities classified as AFS amount to approximately €9,620,214 thousand, compared with approximately €2,913,018 thousand at the end of 2013. Of this amount, €9,280,238 thousand (€2,687,955 36 thousand at 31 December 2013) is attributable to policyholders through the shadow accounting mechanism, in accordance with IFRS 4, as they relate to financial instruments included in separately managed accounts. The remaining €339,975 thousand (€225,063 thousand in 2013) refers to net gains on AFS securities included in the Company’s “free capital” and therefore attributable to a specific equity reserve (equal to €224,113 thousand), net of the related taxation. Equity instruments, classified in the AFS category, totalling €8,032 thousand (€5,284 thousand at 31 December 2013), relate to Branch I products linked to separately managed accounts. Fixed income instruments, totalling €75,511,705 thousand (€57,617,659 thousand at 31 December 2013), include €72,393,025 thousand in instruments traded on liquid and active markets, as defined on the basis of the Fair Value Policy approved for the Group, in application of IFRS 13. The remaining €3,118,680 thousand regards financial instruments not traded on liquid and active markets, as defined by the above IFRS, and include specific CDP SpA issuances (private placements) with a fair value of €541,101 thousand, used to back specific Branch I insurance policies linked to specific pools of assets and maturing in 2015. UCITS units, totalling €1,493,092 thousand (€1,536,911 at 31 December 2013) consist of €1,114,449 thousand in mutual funds primarily invested in equities and €378,643 thousand in mutual funds that are mainly invested in bonds. For more details regarding the level of the fair value hierarchy assigned to the investments in this category, please see Annex 5 D.3, D.4, D.5 to these financial statements. Financial assets at fair value through profit or loss At 31 December 2014, these assets amount to €12,361,397 thousand, compared to €10,483,821 thousand at 31 December 2013, and consist of the following: Fixed income instruments, totalling €7,370,424 thousand (€6,560,746 thousand at 31 December 2013), include €6,032,746 thousand in stripped “BTP” Treasury Bonds purchased to back Branch III insurance policies, with the remaining €1,337,678 thousand invested in corporate bonds issued by leading issuers and included in separately managed accounts. Structured bonds, totalling €2,367,036 thousand (€2,983,252 thousand at 31 December 2013), relate to investments whose returns are linked to particular market indices, primarily designed to back insurance obligations to the holders of Branch III index-linked policies, amounting to €1,814,834 thousand. The remaining amount regards investments not tied to contractual obligations and thus classified in the 37 Company’s free capital. The sum of €550,967 thousand regards Constant Maturity Swaps issued by CDP and included in separately managed accounts. The reduction compared with the beginning of the year reflects disposals of approximately €803,403 thousand to cover corresponding Branch III claims, partially offset by fair value gains of €187,187 thousand. Other financial instruments, totalling €2,417,564 thousand (€729,835 thousand at 31 December 2013), regard UCITS units. Of this amount, approximately €616,408 thousand are used to back unit-linked products. During the year, following the expiration of a product, the financial instruments linked to it were redeemed, resulting in a reduction compared with the beginning of the year, partially offset by fair value gains of approximately €20,969 thousand at the end of the year, reflecting positive financial market trends. UCITS units also include €1,798,231 thousand invested in the Blackrock Diversified Distribution Fund during the year in relation to Branch I products, with the aim of diversifying the exposure to government bonds and, in the meantime, to secure consistent returns for policyholders. Derivatives amount to €206,373 thousand (€209,988 thousand at 31 December 2013) and consist of warrants backing index-linked products. Warrants have a total nominal value of €5,657,997 thousand, down on the previous year (when the figure was €6,057,718 thousand) as a result of sales in the fourth quarter of 2014. The Company did not enter into new derivatives during the year. Details of the Group’s warrants are as follows: For more details regarding the level of the fair value hierarchy assigned to the investments in this category, please see Annex 5 D.3, D.4, D.5 to these financial statements. 38 5. SUNDRY RECEIVABLES Sundry receivables at 31 December 2014 amount to €71,706 thousand, reflecting a decrease of €1,297 thousand compared with 31 December 2013, when the figure was €73,003 thousand. This item consists of the following: The carrying amount of trade receivables and other receivables is in line with their fair value. Trade receivables do not earn interest and are short-term. With regard to receivables from policyholders, the Group does not present any particular credit risk concentration since credit exposure is divided among a large number of counterparties. Receivables arising from direct insurance transactions At 31 December 2014, this item amounts to €8,451 thousand, compared with €10,225 thousand at 31 December 2013, and consists of: (€000) Receivables arising from direct insurance transactions Due from policyholders Premiums receivable from agents Receivables arising from co‐insurance agreements Total at 31 December 2014 1,791.1 6,281.4 378.1 8,450.6 at 31 December 2013 1,936.4 7,457.9 831.1 10,225.4 Increase/(decrease) (145.3) (1,176.5) (453.0) (1,774.8) (7.5%) (15.8%) (54.5%) (17.4%) Amounts due from policyholders, totalling €3,576 thousand, reflecting uncollected premiums due and payable on the basis of a prudent assessment. Receivables due from policyholders include €961 thousand in uncollected non-life premiums for the year. The remaining €830 thousand regards life insurance premiums for the year that have yet to be collected at the end of the period. Amounts due from agents, totalling €6,281 thousand at 31 December 2014 (€7,458 thousand at 31 December 2013), refer to premiums already collected during the last days of the year which, despite already having been collected by the agent at 31 December 2014, were paid to the Company early in January 2015. Of the €6,281 thousand receivable, €6,073 thousand is due from the agent, Poste Italiane, and regards premiums written during the last days of the year, which are settled subsequently. These receivables were paid in January 2015. Receivables from co-insurance agreements amount to €378 thousand at 31 December 2014 (€831 thousand at 31 December 2013) and relate to the co-insurance agreement with Eurizon Vita SpA. These are amounts owed by this company to Poste Vita in its capacity as lead agent for products placed before 30 September 2004. 39 Receivables arising from reinsurance transactions These receivables amount to €3,823 thousand at the end of the period, compared with €11,022 thousand at 31 December 2013. This receivable consists of amounts to be recovered from reinsurers for claims and commissions. The reduction compared with the previous year is due to the fact that receivables due at 31 December 2014 are shown less amounts payable to the same counterparty. Other receivables Other receivables total €59,716 thousand at 31 December 2014 (€51,756 thousand at 31 December 2013) and consist of the following: Due from policyholders for stamp duty, in the amount of €56,486 thousand, refers to stamp duty1 on Branch III and V financial policies. The item “Due from Poste Italiane Group companies”, amounting to €2,127 thousand at 31 December 2014, primarily relates to a sum due from Bancoposta Fondi SGR for VAT paid in 2013 on invoices issued for management fees on the investment of insurance assets. This sum will be yet settled in 2015 and amounts to €2,006 thousand. The amount due from third parties primarily reflects advances to suppliers and receivables outstanding with suppliers not belonging to the Poste Italiane Group. 6. OTHER ASSETS Other assets total €1,257,371 thousand at 31 December 2014, an increase of €37,592 thousand compared with 31 December 2013, and include the following: 1 As per the implementing decree of 24 May 2012, enacted pursuant to paragraph 5 of article 19 of Law Decree 201 of 6 December 2011, converted by Law 214 of 2 December 2011. 40 Deferred acquisition costs amount to €52,517 thousand at the end of the period (€44,505 at 31 December 2013). They include €49,037 thousand in unamortised deferred management fees attributable to individual pension plans (FIP - Forme Individuali di Previdenza) and €3,480 thousand in unamortised fees paid to Poste Italiane on sales of non-life policies. The increase compared with 2013 is due to the growth in premiums relating to Individual Pension Plan products during the period. Deferred tax assets, amounting to €8,442 thousand (€9,754 thousand at 31 December 2013), are calculated as the total of the temporary differences arising between the carrying amounts of assets and liabilities and their tax bases, in accordance with IAS 12 and to the extent deemed to be recoverable. Temporary differences originate mainly from provisions and impairments of equity instruments included in current assets, as well as other expenses, such as the nondeductible excess of the change in outstanding claims provisions and provisions for bad debts, which are deductible in equal instalments in future years. Current tax assets, amounting to €1,194,568 thousand (€1,164,433 at 31 December 2013), mainly relate to tax credits on mathematical provisions under Law 191/2004, totalling approximately €1,168,918 thousand (€926,929 thousand at 31 December 2013), prepayments of corporate income tax (IRES) for 2014 to the parent under the tax consolidation arrangement, totalling €1,487 thousand (€160,634 thousand at 31 December 2013) and the prepayment of IRAP of €20,917 thousand (€74,145 thousand at 31 December 2013). Sundry assets amount to €1,843 thousand at the end of the period (€1,086 thousand at 31 December 2013). They primarily regard prepaid expenses. 7. CASH AND CASH EQUIVALENTS Cash and cash equivalents amounts to €655,919 thousand at 31 December 2014, compared with €804,856 thousand at the end of 2013. This item breaks down as follows: 41 This item includes short-term bank and post office deposits, as well as cash and revenue stamps. 42 LIABILITIES AND EQUITY 1. EQUITY At 31 December 2014, equity attributable to owners of the Parent amounts to €3,084,410 thousand (€2,763,515 at 31 December 2013). Changes in individual reserves are shown in the statement of changes in equity. The various components of equity are as follows: (€000) Equity Share capital Reserves at 31 December 2014 at 31 December 2013 1.216.607,9 1.216.607,9 1.318.772,0 1.142.652,1 72.322,9 60.412,5 Legal reserve 648,0 648,0 Extraordinary reserve 2.582,3 2.582,3 Organisation fund 426,0 428,0 Negative goodwill 1.242.792,8 1.078.581,3 Retained earnings Valuation reserve for AFS financial a 224.113,2 148.130,1 Other gains or losses recognised thro (85,1) 5,3 Profit for the period 324.831,5 256.119,9 Total 3.084.239,5 2.763.515,3 Increase/(decrease) 0,0 176.119,9 11.910,4 (0,0) (0,0) (2,0) 164.211,5 75.983,1 (90,4) 68.711,6 320.724,2 0,0% 15,4% 19,7% 0,0% 0,0% ‐0,5% 15,2% 51,3% n.s. 26,8% 11,6% The increase compared with the previous year reflects: i) profit for the period of €324,831.5 thousand, ii) the change in the valuation reserve for available-for-sale financial assets, and iii) payment of a dividend of €80 million from retained earnings to the sole shareholder, Poste Italiane, as approved by the General Meeting of 11 December 2014. The reconciliation of equity with profit for the period is shown below: Reconciliation between the Parent Company's financial statements and the IAS/IFRS consolidated financial statements Profit/(Loss) Changes in equity Equity Profit/(Loss) Changes in equity Equity 2013 at 31 December 2013 at 31 December 2013 2014 at 31 December 2014 at 31 December 2014 Italian GAAP financial statements 238,207 350,000 2,547,317 293,533 (80,000) 2,760,850 Measurement of financial assets 17,276 71,540 33,289 104,830 Measurement of AFS financial assets less 0 47,735 144,837 0 70,592 215,429 Measurement of investments (cost method) (3,822) (51,887) 25,043 (26,844) Actuarial gains/(losses) on employee benefits 0 32 16 0 (82) (66) Adjustment to deferred acquisition costs 0 0 0 0 Other minor adjustments 1,049 1,056 (524) 532 Parent Company's IAS/IFRS financial statements 252,710 397,768 2,712,880 351,341 (9,489) 3,054,731 Retained earnings of consolidated subsidiary 5,128 4 9,869 7,537 (5) 17,402 Valuation reserve for subsidiary's AFS financial 0 1,183 3,293 0 5,391 8,684 Measurement of investment using the equity meth (1,718) 1 37,473 (33,730) (4) 3,740 Elimination of effects of intercompany transactions (317) (317) IAS/IFRS consolidated financial statements 256,120 398,956 2,763,515 324,832 (4,107) 3,084,240 2. PROVISIONS Provisions total €10,650 thousand at the end of 2014, compared with €10,050 thousand at the end of 2013. This item reflects amounts set aside to cover contingent liabilities in relation to: 43 application of Law 166/08 (so-called "dormant policies"), totalling approximately €1 million; outstanding legal disputes, totalling approximately €3.9 million; tax liabilities which could arise from ongoing disputes (claims of approximately €5.7 million), as described in greater detail in the Directors’ report on operations. The increase of €0.6 million compared with 31 December 2013 primarily reflects provisions made during the period to cover potential liabilities resulting from legal disputes pending at the end of the period. The increase is only partially due to the upward revision of previous estimates of the exposure relating to expired policies. 3. TECHNICAL PROVISIONS Technical provisions total €87,219,518.2 thousand at 31 December 2014, up €19,214,365.7 thousand on the €68,005,153 thousand of 31 December 2013. Technical provisions break down as follows: Non-life technical provisions Non-life technical provisions, before provisions ceded to reinsurers, consist of: the premium reserve of €39.605 thousand, outstanding claims provisions of €45,531 thousand and other provisions of €4,639 thousand. Following an adequacy test of the premium reserve, it was decided to make additional provisions of €4,400 thousand to the premium reserve to cover future insurance liabilities, in accordance with the empirical method suggested by the Supervisory Authorities, deemed suitable to meet IFRS 4 requirements for the adequacy test of the premium reserve. This item also includes the ageing reserve of €239 thousand. The provisions have been made in accordance with article 37, paragraph 8 of Legislative Decree 209 of 7 September 2005 and article 46 of ISVAP Regulation 16, based on a flat rate of 10% of gross premium revenue for the year from contracts of the type indicated in the Regulation. Outstanding claims provisions include provisions for claims incurred but not reported (IBNR), amounting to €8,722 thousand. Changes in the premium reserve and outstanding claims provisions reflect trends in premium revenue. 44 Life technical provisions Contracts classified as "insurance contracts" and as "financial instruments with discretionary participation features" continue to be accounted for and measured on the basis of Italian GAAP, as established in paragraph 15 of IFRS 4. These provisions were subjected to a Liability Adequacy Test (LAT) in order to test the adequacy of net technical provisions with respect to “realistic” provisions, which reflect the present value of future cash flows, obtained by projecting expected future cash flows from the existing portfolio to the end of the reporting period, based on appropriate assumptions regarding the cause of expiration (death, surrender, redemption, reduction) and the performance of claims expenses. The results of the tests revealed that the technical provisions were adequate and did not need to be topped up. The outcome of the test, as described in the section on “Risk management”, revealed that the provisions accounted for in the financial statements are adequate. “Other technical provisions” include provisions for future expenses (article 31 of ISVAP Regulation 21/2008), totalling €82,202 thousand, provisions for supplementary insurance premiums, totalling €2,345 thousand, and provisions for with-profits policies, amounting to €360 thousand, and provisions for deferred liabilities to policyholders, accrued according to the shadow accounting method, pursuant to paragraph 30 of IFRS 4, totalling €9,427,809 thousand. 4. FINANCIAL LIABILITIES Financial liabilities break down as follows: Other financial liabilities, totalling €1,300,854 thousand at 31 December 2014, include €756,849 thousand relating to subordinated bonds issued by the Company in May 2014, including accrued interest on the bonds and the issue discount. The remaining €544,005 thousand regards subordinated debt (of which €400 thousand with an undefined maturity), issued by Poste Vita and placed in its entirety with the sole shareholder, Poste Italiane. The debt pays a market rate of return and is governed by article 45, section IV, sub-section III of Legislative Decree 209 of 7 September 2005, as amended Poste Italiane. The above amount includes accrued interest. 45 5. PAYABLES Payables amount to €131,091 thousand at 31 December 2014, down €12,993 thousand on the €144,084 thousand at 31 December 2013. The following table shows a breakdown and changes with respect to the previous year: Payables arising from direct insurance transactions: This item, totalling €87,663 thousand (€94,044 thousand at the end of 2013), refers to invoices to be received from the parent, Poste Italiane SpA, for commissions earned on the sale of insurance products in November and December. These will be settled in early 2015. Amounts due to policyholders, totalling €248 thousand (€2,480 at 31 December 2014), mainly relate to payables to policyholders arising in the period for amounts collected that are subject to refund. Payables arising from co-insurance agreements, amounting to €348 thousand (€500 thousand at 31 December 2013), relate to the co-insurance agreement with Eurizon Vita SpA. These are amounts owed to it by the Company in its capacity as lead agent for products placed before 30 September 2004. Payables arising from reinsurance transactions Amounts due to reinsurers at 31 December 2014 amount to €8,567 thousand, down €4,289 thousand on the figure for the end of the previous year, when the total was €12,856 thousand. The reduction compared with the previous year is due to the fact that payables due at 31 December 2014 are shown less amounts receivable from the same counterparty. 46 Other payables This item, totalling €35,145 thousand at the end of 2014 (€37,184 thousand at 31 December 2013), breaks down as follows: Trade payables of €20,730 thousand refer to services rendered by companies that do not belong to the Poste Italiane Group, part of which have not yet been invoiced at the end of the period under review. The amount due to Poste Italiane Group suppliers (€8,203 thousand) relates to services provided by Poste Italiane’s subsidiaries. The amount due to the MEF (the Ministry of the Economy and Finance), amounting to €1,919 thousand at 31 December 2014, relate to amounts payable to the Fund set up by the MEF for policies expiring after 28 October 2008, when Law 166/2008 came into force, introducing rules on "dormant policies". This amount will be paid in May 2015. The amount of payables for fund purchases, amounting to €1,261 thousand, refers to funds purchased and not yet paid for at the end of 2014. These transactions will be settled in early 2015. In accordance with IVASS requirements contained in Regulation 7, the liability for postemployment benefits (“TFR”) has been accounted for in “Other payables”. Under international financial reporting standards, and in accordance with indications provided by the International Accounting Standards Board (IASB) and by the International Financial Reporting Interpretations Committee (IFRIC), post-employment benefits are considered as a defined-benefit plan. Actuarial assessment of post-employment benefits was carried out according to the "accrued benefits" method using the projected unit credit (PUC) method, as defined in paragraphs 64-66 of IAS 19. The assessment took into account the period of service of each employee at 30 November 2014. In the case of unpaid terminated employees or those on fixed-term contracts, i.e. employees who have already terminated or who will terminate their employment in the coming months and whose vested post-employment benefits have yet to be paid, no projection was made on an individual basis. The resulting IAS 19 liability was thus assumed to equal the statutory provisions made. 47 The actuarial assessment of post-employment benefits is based on a number of assumptions of a demographic and financial nature. Certain of the assumptions used are explicitly based on the Company’s direct historical experience, others are based on the related best practices. The actuarial assumptions used are shown below: Movements in this liability for the past two years are summarised as follows: (€000) Post‐employment benefits at 31 December 2014 at 31 December 2013 Increase/(decrease) Opening balance Service cost Interest cost Benefits paid Transfers in/(out) Actuarial (Gains)/Losses Closing balance 823,3 36,6 23,3 ‐ (23,7) 132,0 991,5 804,7 18,5 36,2 0,4 23,1 0,2 (6,9) 6,9 21,2 (44,9) ‐ 55,0 187,1 823,3 168,2 2% 1% 1% ‐100% ‐212% ‐340% 20,4% 6. OTHER LIABILITIES These items amount to €577,720 thousand at the end of 2014, compared with €536,616 thousand at the end of the previous year, and break down as follows: 48 Current tax liabilities, amounting to €407,229 thousand, consist of the following: The tax on reserves for 2014 (€334,096 thousand) refers to the payment on account due on mathematical provisions for 2014. This will be paid in May 2015. The increase with respect to the previous year reflects the increase in mathematical provisions during the period. At the end of the year under review, stamp duty payable on financial policies included in Life Branches III and V (as provided for in the implementing decree of 24 May 2012, issued pursuant to article 19, paragraph 5 of Law Decree 201 of 6 December 2011, as converted by Law 214 of 2 December 2011)2, amounts to €54,373 thousand. Substitute taxes payable on individual pension plans (FIP - Forme Individuali di Previdenza) amount to €10,531 thousand. The increase compared with the previous year is due to the growth in premiums relating to Individual Pension Plan products during the period. Payables for withholding and substitute taxes on amounts paid for life policies are €5,514 thousand at the end of 2014. Current tax liabilities at 31 December 2013 primarily regard the one-off additional amount of IRES payable at a rate of 8.5% for 2013. This levy is payable by banks, insurance companies and other financial companies in accordance with article 2, paragraph 2 of Law Decree 133/2013. Deferred tax liabilities of €165,859 thousand at 31 December 2014 include the tax effect of all temporary tax differences, to be reversed in future years, mainly attributable to financial asset adjustments. Other liabilities Other liabilities at 31 December 2014 amount to €4,631 thousand (€4,870 thousand at 31 December 2013) and primarily regard unpaid salaries due to personnel. 2 Paragraph 7 of the implementing decree provides that for communications relating to Life Branch III and V policies, stamp duty is payable at the time of redemption or surrender. However, for each year of contract duration, companies must record the value of stamp duty for each policy in force at period end and enter this sum in the statement of financial position as an amount payable to the tax authorities. This debt will be cancelled in later periods as a contra entry to the amounts due to policyholders, through the tax payment determined cumulatively upon redemption or surrender of each individual policy. 49 PART D – NOTES TO THE CONSOLIDATED INCOME STATEMENT 1.1 NET PREMIUM REVENUE Consolidated net premium revenue for 2014 amounts to €15,473,199 thousand, up €2,272,964 thousand on the €13,200,235 thousand of 2013. Gross premium revenue amounts to €15,517,135 thousand, up 17% on the figure for 2013 (€13,244,002 thousand). Total outward reinsurance premiums amount to €36,831 thousand, compared with €34,655 thousand in 2013. All gross premium revenue attributable to the Insurance Group’s portfolio falls within the scope of IFRS 4. With regard to life premiums, €15,376,897 thousand regards withprofits policies, whilst €51,801 thousand relates to without-profits policies. 1.3 NET INCOME FROM FINANCIAL ASSETS AT FAIR VALUE THROUGH PROFIT OR LOSS Net income from financial assets at fair value through profit or loss amounts to €719,703 thousand for 2014, compared with €744,535 thousand in 2013. The reduction with respect to 2013 reflects a decrease in fair value gains as a result of less positive market conditions compared with the previous year, partially offset by an increase in realised gains and ordinary income recognised during the period. The following table shows a breakdown of income and expenses from financial instruments at fair value through profit or loss: 50 1.4- 1.5 NET INCOME FROM INVESTMENTS IN SUBSIDIARIES, ASSOCIATES AND JOINT VENTURES, FROM OTHER FINANCIAL INSTRUMENTS AND INVESTMENT PROPERTY This item totals €2,717,338.2 thousand for 2014, up €468,220 thousand on the figure for 2013. The item breaks down as follows: Interest Income and expenses from available‐for‐sale financial assets Income from cash and cash equivalents Income and expenses from loans and receivables Income and expenses from other financial liabilities Income and expenses from investments in associates Total Other income Realised gains Realised losses (expenses), net 2.351.039,5 59.312,6 352.227,8 Unrealised gains Unrealised losses (€000) Total income (expenses), net for Net 2014 unrealised gains/(losses) (21.466,2) 330.761,6 ‐ ‐ ‐ 2.741.113,7 5.084,5 5.084,5 2.878,7 (31.758,7) 20,0 2.327.244,0 59.312,6 352.227,8 ‐ 21.466,2 330.761,6 20,0 ‐ Interest Other income Realised gains Realised losses (expenses), net Income and expenses from available‐for‐sale financial 2.080.867 30.496 178.149,0 assets Income from cash and cash equivalents 9.543,9 Income and expenses from loans and receivables 141,9 (18.455,4) Income and expenses from other financial liabilities Income and expenses from investments in associates Total Increase/(decrease) % increase/(decrease) Net realised gains/(losses) 2.072.097,1 255.146,9 12,3% 30.496,4 28.816,2 94,5% 178.149,0 174.078,8 97,7% Net realised gains/(losses) Unrealised gains Unrealised losses 2.878,7 (31.758,7) 20,0 20,0 20,0 2.717.338,2 Total income (expenses), net for Net 2013 unrealised gains/(losses) (29.976,1) 148.172,9 2.259.536,0 9.543,9 141,9 (18.455,4) (1.647,9) (1.647,9) (29.976,1) 8.509,9 ‐28,4% 148.172,9 182.588,7 123,2% 0,0 20,0 n.s. (1.647,9) 1.647,9 ‐100,0% (1.647,9) 1.667,9 ‐101,2% 2.249.118,5 468.219,8 20,8% Net income from financial assets classified as available-for-sale amounts to €2,741,114 thousand for 2014, compared with €2,259,536 thousand for 2013, with the increase attributable to growth in assets under management and an increase in realised gains during the period. A small part of net expenses of approximately €23,776 thousand for the period under review (€10,418 thousand in 2013) relates to interest expense on subordinated debt, totalling €31,759 thousand, €5,084 thousand in interest income on bank and post office current accounts, €2,879 thousand in interest earned on the current account held with Poste Italiane, and €20 thousand reflecting the Group’s share of EGI’s profit for the period. 1.6 OTHER INCOME This item amounts to €272 thousand for 2014, compared with €851 thousand for 2013. It relates primarily to the following: i) the reversal of premiums ceded in previous years, totalling €97 thousand; ii) accrued interest at the end of the year on refundable IRES as a result of the applications for refunds filed for the years from 2004 to 2007, in accordance with Law Decree 185/2008, in relation to the 10% lump-sum deduction from IRAP, and for the years from 2007 to 2011, in accordance with Law Decree 201/2011, relating to the deductibility of IRAP paid on personnel expenses, totalling €26 thousand, iii) the recovery of claims paid in previous years, totalling €44 thousand, and iv) the recovery of personnel expenses, totalling €81 thousand. 51 2.1 NET CLAIMS EXPENSES Total claims expenses, after the share attributable to reinsurers, total €17,893,448 thousand, compared with €15,275.329 thousand for the previous year. Total amounts paid, including allocated settlement costs and the change in technical provisions, amount to €17,915,760 thousand for 2014, compared with €15,295,296 thousand for the previous year. These expenses break down as follows: The share attributable to reinsurers amounts to €22,312 thousand, compared with €19,967 thousand for the previous year, and breaks down as follows: 52 2.5 OPERATING COSTS The following table shows a breakdown of operating costs by business (life or non-life): Acquisition commissions, net of the change in unamortised deferred acquisition costs, amounting to €344,637 at the end of 2014 (€307,853 thousand in 2013), reflect commissions related to the sale of insurance products paid to Poste Italiane SpA’s distribution network. Commissions relating to long-term contracts are amortised in accordance with ISVAP Regulation 22 of 4 April 2008. The increase on the comparable amount for the previous year is due mainly to the growth in premium revenue. Commissions are set on the basis of a written arm’s length agreement entered into with Poste Italiane SpA. Other acquisition costs, amounting to €27,877 thousand (€19,708 thousand in 2013), include expenses arising from the sale of insurance policies, other than acquisition commissions. Specifically, this sub-item includes advertising expenses incurred to market insurance products, administrative costs incurred in handling applications and drawing up policies, as well as employee expenses allocated, in whole or in part, to operational units or operations. Commissions and the share of profit received from reinsurers, totalling €12,320 thousand for 2014 (€12,500 thousand for 2013), include commissions paid to the Company by reinsurers, calculated on the share of premiums ceded under the relevant treaties. Costs not directly or indirectly attributable to the acquisition of premiums and contracts, to the settlement of claims or to investment management represent other administrative costs and total €47,353.5 thousand for 2014, compared with €40,154 thousand for 2013. Investment management expenses of €32,823 thousand for 2014, compared with €26,509 thousand for 2013, include portfolio management fees of €21,011 thousand, fees for the custody of securities, totalling €2,718 thousand, and overheads of €9,094 thousand allocated to this item. These increases were due to growth in the portfolio. 53 2.6 OTHER COSTS This item amounts to €36,575 thousand for 2014, compared with €30,943 thousand for 2013. These costs relate mainly to: i) maintenance commissions paid to the agent, totalling €18,368 thousand; ii) substitute tax of €10,483 thousand payable on gains on the separately managed account, Posta Pensione; iii) accrued charges incurred by the Company in 2014 in relation to dormant policies, totalling €1,839 thousand, and payable to the MEF in May 2015; iv) provisions of €600 thousand made during the period to cover potential liabilities resulting from legal disputes pending at the end of the period, and only partially due to the upward revision of previous estimates of the exposure relating to expired policies; v) €1,967 thousand relating to the derecognition of amounts due from policyholders for technical reasons and the reversal of premiums collected in previous years; vi) overheads of €1,399 thousand allocated to this item; and vii) the share of the profit passed on to policyholders, totalling €442 thousand. 3. INCOME TAX EXPENSE Income tax expense for 2014, amounting to €215,287 thousand, includes €195,899 thousand in current IRES and IRAP expense and €19,389 thousand in net deferred tax expense, as shown below. Deferred tax income and expense is calculated according to the tax rates expected to be applied during the year in which the assets are recovered, based on information available at the end of the period. The net amount recognised in the income statement in relation to changes in deferred tax liabilities amounts to €20,257 thousand. This amount is primarily influenced by provisions for deferred tax liabilities for IRES and IRAP on the increased amount of finance income for the purposes of IAS/IFRS, compared with the income recognised on the basis of tax regulations. Changes in deferred tax assets have resulted in deferred tax income of €868 thousand, which mainly reflects provisions for risks and other adjustments for changes in the value of equity instruments held as current assets by Poste Vita, as well as other charges, such as impairments and losses on receivables and the non-deductible 54 excess amount of the change in outstanding claims provisions, which will be deductible in equal instalments over future years. The table below reconciles the effective tax charge and the tax charge resulting from application of the statutory IRES tax rate of 27.5%. No account was taken of IRAP, considering that the tax base for this tax is different from that on which IRES is calculated. 55 Strategic direction and coordination The Parent Company, Poste Vita, is wholly owned by Poste Italiane SpA, which performs direction and coordination activities for the Group. The table below shows key indicators extracted from the financial statements for the year ended 31 December 2013. Reference should be made to Poste Italiane SpA‘s financial statements which, together with the independent auditors’ report, are available in the form and manner established by law. P O S TE I TA L I A NE S P A S TA TE M E NT O F FI NA NCI A L P O S I TI O N (€000) at 3 1 D ecem ber 2013 at 3 1 D ecem ber 2012 Non-cur r ent as s et s 4 4 .2 1 8 .8 2 6 4 0 .4 0 7 .4 7 1 Cur r ent as s et s 1 8 .6 7 1 .5 3 9 2 0 .8 5 1 .9 3 1 - 129 6 2 .8 9 0 .3 6 5 6 1 .2 5 9 .5 3 1 at 3 1 D ecem ber 2013 at 3 1 D ecem ber 2012 A s s et s Non-cur r ent as s et s held fo r s ale TO TA L A S S E TS E Q U I TY A ND L I A B I L I TI E S E q uit y Share capital 1.306.110 1.306.110 Reserves 1.801.921 1.163.588 Retained earnings To t al 2.322.175 5 .4 3 0 .2 0 6 1.843.172 4 .3 1 2 .8 7 0 Non-cur r ent liabilit ies 8 .1 5 1 .7 6 6 8 .1 1 1 .6 9 4 Cur r ent liab ilit ies 4 9 .3 0 8 .3 9 3 4 8 .8 3 4 .9 6 7 TO TA L E Q U I TY A ND L I A B I L I TI E S 6 2 .8 9 0 .3 6 5 6 1 .2 5 9 .5 3 1 2013 2012 8.978.220 9.206.306 I NCO M E S TA TE M E NT Revenue from sales and services (€000) Other income from financial activities 307.504 155.686 Other operating income 147.059 123.280 To t al r ev enue Cost of goods and services Other expenses from financial activities Personnel expenses Amortisation, depreciaton and impairments Capitalised costs and expenses Other operating costs O P E RA TI NG P RO FI T/ (L O S S ) Finance costs Finance income P r o fit befo r e t ax Income tax expense Income tax for previous years following change in legislation P RO FI T FO R THE Y E A R 9 .4 3 2 .7 8 3 2.024.373 9 .4 8 5 .2 7 2 2.121.094 7.293 1.472 5.755.065 5.658.396 501.134 525.546 (4.908) 232.487 9 1 7 .3 3 9 (7.629) 235.725 9 5 0 .6 6 8 92.643 115.027 139.125 90.695 9 6 3 .8 2 1 9 2 6 .3 3 6 473.491 474.390 (217.758) (270.299) 7 0 8 .0 8 8 7 2 2 .2 4 5 56 PART E – OTHER INFORMATION Personnel The Group employs a total of 336 people at 31 December 2014 , marking an increase of 19 with respect to one year earlier. Whilst not as great as in previous years, the increase in personnel demonstrates the Insurance Group’s commitment and intention to not only support the growth in business and the various strategic projects already launched, some of a long-term nature, but to also build on its specialist expertise (actuarial, financial, corporate governance and control), whilst also improving processes and the relevant internal control system. Disclosure of fees paid to the independent auditors and for services other than audit In compliance with the provisions of art. 49-duodecies of the CONSOB’s Regulations for Issuers, the fees paid to BDO SpA for auditing the separate and consolidated financial statements in 2014 amount to €173 thousand. Fees paid for services relating to the audit of reports for the separately managed accounts, the conduct of compliance reviews for the annual reports prepared for internal insurance funds and the audit of the accounts of the investee, Poste Assicura SpA, amount to €408 thousand, after expenses and VAT. These services are carried out by the audit firm, PricewaterhouseCoopers SpA. Solvency margin The items included in the solvency margin, calculated on a consolidated basis, amount to €3,855 million, compared with a required margin of €3,061 million. The resulting solvency ratio at the end of 2014 is 1.26. Further details can be found in the spreadsheet prepared in accordance with Annex 1 of ISVAP Regulation 18. 57 Events after 31 December 2014 As part of an general overhaul of the governance system and in line with the shareholder resolution of 4 August 2014, which re-elected the Board of Directors, two of whom are now independent, and with corporate governance best practices for insurance companies, on 27 January 2015, the Board of Directors established an Internal Audit and Related Party Transactions Committee. The Committee has been assigned the role of assisting the Board of Directors in determining internal control system guidelines, in periodically assessing the system’s adequacy and effective functionality, and in identifying and managing the principal business risks. At the same Board meeting, the Directors revised the composition of the Remuneration Committee, which has an advisory role and makes recommendations to the Board regarding remuneration policies and and the remuneration of executive Directors. The Committee also assesses whether or not the remuneration paid to each executive Director is proportionate to that paid to other executive Directors and the Group’s other personnel. In line with the Poste Vita Group’s plan to expand its medical insurance business, the Parent Company, Poste Vita, is looking at the possibility of acquiring a company that has a claims management unit, which would enable the Group to handle claims, including and above all those relating to medical insurance. 58 PART F: INFORMATION ON RELATED PARTY TRANSACTIONS Transactions between the Parent Company, Poste Vita SpA, and its subsidiary, Poste Assicura SpA, have been eliminated, as consolidated financial statements require the elimination of intercompany transactions and, as such, they are not shown in this section. They relate mainly to staff secondment, office rental and the organization of space, administration, support, IT assistance, communication and marketing. Assets, liabilities, costs and income arising from transactions between Group companies, including the Parent Company, and their related parties are shown in the following tables: The Parent Company, Poste Vita, is wholly owned by Poste Italiane SpA, which directs and coordinates the Group. Transactions with Poste Italiane SpA, which owns all the shares outstanding, are governed by written agreements and conducted on an arm’s length basis. They regard mainly: the sale and distribution of insurance products at post offices and related activities; post office current accounts; partial secondment of personnel used by the companies in the Insurance Group; support in organising the business and in the recruitment and management of personnel; the pick-up, packaging and shipping of ordinary mail; call centre services; Term Life Insurance policies; Information Technology services. Furthermore, at 31 December 2014, subordinated loan notes, totalling €540 million and issued by the Parent Company, Poste Vita, have been subscribed for by Poste Italiane 59 SpA. The notes provide a market rate of return reflecting the creditworthiness of the Company. At 31 December 2014, assets include the value of the investment in the associate, Europa Gestioni Immobiliare SpA (EGI), totalling €163,286 thousand, whilst revenue includes the Group’s share of the associate’s profit for the year, amounting to €20 thousand. In addition to the relationship with the parent, Poste Vita Group companies also maintain operational relations with other Poste Italiane Group companies, with regard to: management of the Company’s free capital and of a part of the portfolio investments attributable to separately managed accounts (Bancoposta Fondi SGR); printing, enveloping and mail delivery through information systems; management of incoming mail, the dematerialization and filing of printed documentation (Postel); services related to network connections with Poste Italiane’s post offices (Postecom); mobile telephone services (Poste Mobile); advice on obligations pertaining to occupational health and safety (Poste Tutela); Term Life Insurance policies (Postel, BdM-MCC, Poste Mobile; Bancoposta Fondi SGR; Poste Energia; EGI; Poste Shop; Postecom; Poste Tributi). Accident insurance (BdM-MCC – Postel), General Third Party Liability insurance (Postel) and Fire – Credit insurance (BdM-MCC). These arrangements are also conducted on an arm’s length basis. Rome, 26 March 2015 The Board of Directors 60 1 1.1 1.2 2 2.1 2.2 3 4 4.1 4.2 4.3 4.4 4.5 4.6 5 5.1 5.2 5.3 6 6.1 6.2 6.3 6.4 6.5 7 STATEMENT OF FINANCIAL POSITION - ASSETS INTANGIBLE ASSETS Goodwill Other intangible assets TANGIBLE ASSETS Land and buildings Other tangible assets TECHNICAL PROVISIONS CEDED TO REINSURERS INVESTMENTS Investment property Investments in subsidiaries, associates and joint ventures Investments held to maturity Loans and receivables Available-for-sale financial assets Financial assets at fair value through profit or loss SUNDRY RECEIVABLES Receivables arising from direct insurance sales Receivabes arising from reinsurance transactions Other receivables OTHER ASSETS Non-current assets or disposal groups held for sale Deferred acquisition costs Deferred tax assets Current tax assets Sundry assets CASH AND CASH EQUIVALENTS TOTAL ASSETS 1 1.1 1.1.1 1.1.2 1.1.3 1.1.4 1.1.5 1.1.6 1.1.7 1.1.8 1.1.9 1.2 1.2.1 1.2.2 1.2.3 2 3 4 4.1 4.2 5 5.1 5.2 5.3 6 6.1 6.2 6.3 6.4 STATEMENT OF FINANCIAL POSITION - EQUITY AND LIABILITIES EQUITY attributable to the owners of the Parent Share capital Other equity instruments Capital reserves Retained earnings and other reserves (Treasury shares) Reserve for currency translation differences Valuation reserve for available-for-sale financial assets Other valuation reserve Profit/(Loss) for the period attributable to owners of the Parent attributable to non-controlling interests Share capital and reserves attributable to non-controlling interests Valuation reserves Profit/(Loss) for the period attributable to non-controlling interests PROVISIONS TECHNICAL PROVISIONS FINANCIAL LIABILITIES Financial liabilities at fair value through profit or loss Other financial liabilities PAYABLES Payables arising from direct insurance transactions Payables arising from reinsurance transactions Other payables OTHER LIABILITIES Liabilities included in disposal groups held for sale Deferred tax liabilities Current tax liabilities Other liabilities TOTAL EQUITY AND LIABILITIES at 31 December 2014 16.372 16.372 4.438 4.438 54.403 90.263.862 163.286 726.350 77.012.829 12.361.397 71.990 8.451 3.823 59.716 1.257.371 52.517 8.442 1.194.568 1.843 655.919 92.324.357 (€000) at 31 December 2013 10.513 10.513 2.954 2.954 40.340 69.852.153 197.019 11.458 59.159.855 10.483.821 73.003 10.225 11.022 51.755 1.219.779 44.505 9.754 1.164.433 1.086 804.856 72.003.597 at 31 December 2014 3.084.239 3.084.239 1.216.608 1.318.772 224.113 85 324.832 10.650 87.219.518 1.300.854 1.300.854 131.376 87.663 8.567 35.145 577.720 165.859 407.229 4.631 92.324.357 (€000) at 31 December 2013 2.763.515 2.763.515 1.216.608 1.142.652 148.130 5 256.120 10.050 68.005.153 544.179 544.179 144.084 94.044 12.856 37.184 536.616 108.897 422.849 4.870 72.003.597 STATEMENT OF COMPREHENSIVE INCOME 1.1 Net premium revenue 1.1.1 Gross premium revenue 1.1.2 Outward reinsurance premiums 1.2 Fee and commission income 1.3 Net income (expenses) from financial assets at fair value through profit or loss 1.4 1.5 1.5.1 1.5.2 1.5.3 1.5.4 1.6 1 2.1 2.1.1 2.1.2 2.2 Income from investments in subsidiaries, associates and joint ventures Income from other financial instruments and investment property Interest income Other income Realised gains Unrealised gains Other income TOTAL REVENUE Net claims expenses Claims paid and change in technical provisions Share attributable to reinsurers Commission expenses 2.3 Expenses arising from investments in subsidiaries, associates and joint ventures 2.4 Expenses arising from other financial instruments and investment properties 2.4.1 Interest expense 2.4.2 Other expenses 2.4.3 Realised losses 2.4.4 Unrealised losses 2.5 Operating costs 2.5.1 Commissions and other acquisition costs 2.5.2 Investment management expenses 2.5.3 Other administrative expenses 2.6 Other costs 2 TOTAL COSTS AND EXPENSES PROFIT/(LOSS) BEFORE TAX 3 Income tax expense PROFIT/(LOSS) FOR THE PERIOD 4 PROFIT/(LOSS) FROM DISCONTINUED OPERATIONS CONSOLIDATED PROFIT/(LOSS) of which attributable to owners of the Parent of which attributable to non-controlling interests 2014 15.473.199 15.509.307 (36.107) 719.703 (€000) 2013 13.200.235 13.234.450 (34.215) 744.535 20 2.770.543 2.359.003 59.313 352.228 272 18.963.738 (17.893.448) (17.915.760) 22.312 0 2.299.056 2.090.411 30.496 178.149 851 16.244.678 (15.275.329) (15.295.296) 19.967 0 0 (1.648) (53.225) (48.432) (31.759) 0 (21.466) 0 (440.371) (360.194) (32.823) (47.354) (36.575) (18.423.619) 540.118,91 (215.287) 324.832 0 324.832 324.832 - (18.455) 0 (29.976) 0 (381.723) (315.060) (26.509) (40.154) (30.943) (15.738.075) 506.603,28 (250.483) 256.120 0 256.120 256.120 - STATEMENT OF COMPREHENSIVE INCOME for the six months ended 30 June CONSOLIDATED PROFIT/(LOSS) Other components of comprehensive income that will not be reclassified to profit or loss, net of taxation Change in subsidiaries' equity Change in revaluation reserve for intangible assets Change in revaluation reserve for tangible assets Income and expenses from non-current assets and disposal groups held for sale Actuarial gains and losses and adjustments related to defined-benefit plans Other components Other components of comprehensive income that may be reclassified to profit or loss, net of taxation Change in reserve for currency translation differences Gains or losses on available-for-sale financial assets Gains or losses on cash flow hedges Gains or losses on hedges of a net investment in foreign operations Change in subsidiaries' equity Income and expenses related to non-current assets or disposal groups held for sale Other components TOTAL OTHER COMPONENTS OF COMPREHENSIVE INCOME TOTAL CONSOLIDATED COMPREHENSIVE INCOME of which attributable to owners of the Parent of which attributable to non-controlling interests 2014 324.832 (87) - (€000) 2013 256.120 36 87 - 36 - 75.979 48.920 75.983 (4) - 48.919 1 - 75.893 48.956 400.724 400.724 - 305.076 305.076 - Details of other components of comprehensive income (€000) Adjustments due to reclassification to profit or loss Changes 2014 Other components of comprehensive income that will not be reclassified to profit or loss, net of Change in subsidiaries' equity Change in revaluation reserve for intangible assets Change in revaluation reserve for tangible assets Income and expenses from non-current assets and disposal groups held for sale Actuarial gains and losses and adjustments related to defined-benefit plans Other components Other components of comprehensive income that may be reclassified to profit or loss Change in reserve for currency translation differences Gains or losses on available-for-sale financial assets Gains or losses on cash flow hedges Gains or losses on hedges of a net investment in foreign operations Change in subsidiaries' equity Income and expenses related to non-current assets or disposal groups held for sale Other components TOTAL OTHER COMPONENTS OF COMPREHENSIVE INCOME (87) (87) 104.940 104.944 (4) 104.853 2013 36,0 36 48.386 48.385 1 48.422 2014 (28.961) (28.961) (28.961) 2013 533 533 533 Other changes 2014 2013 - - Total changes 2014 (87,0) (87) 75.979 75.983 (4) 75.893 2013 36,0 36 48.920 48.919 1 48.956 Tax 2014 (25.392) (25.392) (25.392) Balance 2013 (53.877) 53.877 (53.877) 2014 (76,0) (76) 224.104 224.113 (9) 224.028 2013 10 10 148.125 148.130 (5) 148.135 STATEMENT OF CHANGES IN EQUITY STATEMENT OF CHANGES IN EQUITY (€000) Balance at 31 December 2012 Equity attributable to owners of the Parent Share capital Other equity instruments Capital reserves Retained earnings and other reserves (Treasury shares) Profit/(Loss) for the period Other components of comprehensive income Total attributable to owners of the Parent Share capital and reserves Equity attributable to non- Profit/(Loss) for the period controlling interests Other components of comprehensive income Total attributable to non-controlling interests Total 03 Allegati bilancio consolidato in inglese x sito web.xls 866.608 869.280 273.372 99.179 2.108.439 2.108.439 Changes in closing balances Increases 350.000 Adjustments due to reclassification to profit or loss Transfers Changes in equity interests Balance at 31 December 2013 - -17.252 48.422 654.542 533 533 - 1.216.608 1.142.652 256.120 148.135 2.763.515 - 654.542 533 - 2.763.515 273.372 Changes in closing balances Increases Adjustments due to reclassification to profit or loss Transfers Changes in equity interests Balance at 31 December 2014 - 68.712 104.853 349.685 - 28.961 28.961 - 1.216.608 1.318.772 324.832 224.028 3.084.240 - 349.685 - 28.961 - 3.084.240 176.120 STATEMENT OF CASH FLOWS (Indirect method) 2014 540.119 18.841.559 6.980 13.421 19.179.901 (8.012) 600 (€000) 2013 449.797 10.796.317 9.230 7.266 11.205.377 (13.801) 1.441 Non-monetary income and expenses from financial instruments, investment property and investments (358.687) (418.882) Other changes Change in receivables and payables generated by operating activities 7.357 243.005 5.685 (222.243) for the six months ended 30 June Profit/(Loss) for the period before tax Changes in non-monetary items Change in non-life premium reserve Change in outstanding claims provisions and other non-life technical provisions Change in outstanding claims provisions and other life technical provisions Change in deferred acquisition costs Change in provisions Change in receivables and payables deriving from direct insurance sales and reinsurance transactions Change in other receivables and payables Income tax paid Net cash generated by (used for) monetary items related to investing and financing activities Liabilities from investment contracts issued by insurance companies Due to bank and interbank customers Loans and receivables outstanding with bank and interbank customers Other financial instruments at fair value through profit or loss TOTAL NET CASH generated by OPERATING ACTIVITIES Net cash generated by (used for) investment property Net cash generated by (used for) investments in subsidiaries, associates and joint ventures Net cash generated by (used for) loans and receivables Net cash generated by (used for) investments held to maturity Net cash generated by (used for) available-for-sale financial assets Net cash generated by (used for) tangible and intangible assets Other net cash generated by (used for) investing activities TOTAL NET CASH GENERATED BY (USED FOR) INVESTING ACTIVITIES Net cash generated by (used for) equity instruments attributable to owners of the Parent Net cash generated by (used for) treasury shares Distribution of dividends to owners of the Parent Net cash generated by (used for) share capital and reserves attributable to non-controlling interests Net cash generated by (used for) subordinated liabilities and equity instruments Net cash generated by (used for) sundry financial liabilities TOTAL NET CASH GENERATED BY (USED FOR) FINANCING ACTIVITIES Effect of exchange rate differences on cash and cash equivalents CASH AND CASH EQUIVALENTS AT BEGINNING OF PERIOD INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS CASH AND CASH EQUIVALENTS AT END OF PERIOD (1.695) 22.140 244.700 (243.246) (244.383) (311.997) (1.877.576) (402.092) (1.877.576) 17.503.861 33.734 (714.892) (17.494.287) (14.632) (18.190.078) (139.395) (80.000) 756.674 537.280 804.856 (148.937) 655.919 (402.092) 10.366.588 1.647 90.688 (10.816.091) (10.553) (10.734.309) 147.399 (114) 147.284 1.025.293 (220.437) 804.856 Statement of financial position by operating segment (€000) Non Life at 31 December 2014 1 2 3 4 4.1 4.2 4.3 4.4 4.5 4.6 5 6 6.1 6.2 7 1 2 3 4 4.1 4.2 5 6 INTANGIBLE ASSETS TANGIBLE ASSETS TECHNICAL PROVISIONS CEDED TO REINSURERS INVESTMENTS Investment property Investments in subsidiaries, associates ad joint ventures Investments held to maturity Loans and receivables Available-for-sale financial assets Financial assets at fair value through profit or loss SUNDRY RECEIVABLES OTHER ASSETS Deferred acquisition costs Other assets CASH AND CASH EQUIVALENTS TOTAL ASSETS EQUITY PROVISIONS TECHNICAL PROVISIONS FINANCIAL LIABILITIES Financial liabilities at fair value through profit or loss Other financial liabilities PAYABLES OTHER LIABILITIES TOTAL EQUITY AND LIABILITIES 8.086.138 259.272 23.053.115 120.151.234 120.151.234 3.386.289 9.920.283 3.480.291 6.439.992 11.756.579 176.612.910 39.313.677 89.775.241 17.324.491 3.790.078 150.203.487 Life at 31 December 2013 3.131.853 16.367.552 88.869.807 88.869.807 10.741.309 9.657.564 2.705.783 6.951.781 13.529.662 142.297.748 25.481.648 62.688.956 19.012.354 7.688.480 114.871.438 at 31 December 2014 8.286.299 4.179.049 31.350.158 90.171.886.349 191.461.070 726.350.193 76.892.677.829 12.361.397.257 70.180.881 1.247.450.778 49.037.078 1.198.413.699 644.162.787 92.177.496.302 3.071.941.835 10.650.000 87.129.742.996 1.300.853.582 1.300.853.582 115.628.268 573.929.586 92.202.746.267 at 31 December 2013 7.381.118 2.953.566 23.971.979 69.791.458.587 225.194.729 11.457.801 59.070.984.765 10.483.821.292 63.659.911 1.210.121.168 41.799.544 1.168.321.624 791.326.544 71.890.872.873 2.765.047.669 10.050.000 67.942.463.567 544.179.121 544.179.121 126.469.702 528.927.687 71.917.137.746 … (*) at 31 at 31 December December 2014 2013 - Elisioni intersettoriali Total at 31 December 2014 at 31 December 2013 (28.175.489) (28.175.489) (28.175.489) (28.175.489) (1.576.816) (1.398.140) - (29.752.305) 27.016.026 - (29.573.629) 27.014.052 - 28.592.842,35 - (1.576.816) (1.398.140) 28.412.191,65 at 31 December 2014 16.372.437 4.438.321 54.403.273 90.263.862.094 163.285.582 726.350.193 77.012.829.063 12.361.397.257 71.990.354 1.257.371.061 52.517.369 1.204.853.692 655.919.366 92.324.356.907 3.084.239.486,20 10.650.000 87.219.518.237 1.300.853.582 1.300.853.582 131.375.943 577.719.663 92.324.356.912 at 31 December 2013 10.512.972 2.953.566 40.339.531 69.852.152.906 197.019.240 11.457.801 59.159.854.572 10.483.821.292 73.003.080 1.219.778.732 44.505.327 1.175.273.405 804.856.206 72.003.596.992 2.763.515.266 10.050.000 68.005.152.523 544.179.121 544.179.121 144.083.916 536.616.167 72.003.596.992 Income statement by operating segment (€000) 1.1 1.1.1 1.1.2 1.2 1.3 1.4 1.5 1.6 1 2.1 2.1.1 2.1.2 2.2 2.3 2.4 2.5 2.6 2 Net premium revenue Gross premium revenue Outward reinsurance premiums Fee and commission income Net income (expenses) from financial assets at fair value through profit or loss Income from investments in subsidiaries, associates and joint ventures Income from other financial instruments and investment property Other income TOTAL REVENUE Net claims expenses Claims paid and change in technical provisions Share attributable to reinsurers Commission expenses Expenses arising from investments in subsidiaries, associates and joint ventures Expenses arising from other financial instruments and investment properties Operating costs Other costs TOTAL COSTS AND EXPENSES PROFIT/(LOSS) BEFORE TAX - Non Life Business 2014 2013 56.608 38.706 80.608 61.823 24.000 23.116 - - - 4.215 521 61.344 24.120 35.593 11.473 - - 3 22.207 4.232 50.562 10.782 3.300 905 42.911 14.736 22.387 7.651 - 0 12.680 3.802 31.219 11.692 2014 15.416.591 15.428.698 12.107 719.703 - Life Business 53.222 418.164 34.568 18.375.282 529.337 Elisioni intersettoriali 2014 2013 - Total - 744.535 - - 2.295.756 1.736 16.203.556 15.260.593 15.272.909 12.316 - - - - 1.648 - - - - - 48.431 369.042 28.930 15.708.645 494.911 - - 2.225 2.225 - 1.789 1.789 - 20 2.766.328 1.976 18.904.619 17.869.328 17.880.167 10.839 - - 2013 13.161.529 13.172.627 11.098 - … (*) 2014 2013 - - 2.225 2.225 - - - 2014 15.473.199 15.509.307 36.107 719.703 1.789 1.789 - 744.535 20 2.770.543 272 18.963.738 17.893.448 17.915.760 22.312 - - 53.225 440.371 36.575 18.423.619 540.119 2013 13.200.235 13.234.450 34.215 - 2.299.056 851 16.244.678 15.275.329 15.295.296 19.967 - - 1.648 - 48.432 381.723 30.943 15.738.075 506.603 Scope of consolidation Name Poste Assicura SPA Country of Country of Method registration operation (1) 086 086 G Business (2) 1 % direct interest 100 Total % interest (3) 100 (€000) % voting % consolidation rights (4) 100 100 (1) Consolidation method: Line-by-line =G, Proportionate=P, Line-by-line consolidation due to coordinated management=U (2) 1=Italian ins.; 2= EU ins.; 3=non-EU ins.; 4=insurance holding; 4.1= mixed holding company; 5= UE reinsurance; 6=non-EU reins.; 7=bank; 8=asset man. co.; 9=other holding; 10=real estate; 11=other (3) This is the sum of the equity interests related to all the companies along the ownership chain standing between the consolidating company and the company in question. If the latter is directly held by several subsidiaries it is necessary to add up all the interests. (4) Total percentage of the available voting rights, if different from the direct or indirect equity interest. Details of non-consolidated investments (€000) Country of registration Name EGI SPA 086 Country of operation 086 Business (1) 10 b Type (2) % direct interest 45 Total % interest (3) 45 % voting rights (4) Carrying amount 45 163.286 (1) 1=Italian ins.; 2= EU ins.; 3=non-EU ins.; 4=insurance holding; 4.1= mixed holding company; 5= UE reinsurance; 6=non-EU reins.; 7=bank; 8=asset man. co.; 9=other holding; 10=real estate; 11=other (2) a=subsidiaries (IFRS 10) ; b=associates (IAS 28); c=joint ventures (IFRS 11); indicate companies classified as held for sale, in compliance with IFRS 5, with an asterisk (*) and include the key under the table. (3) This is the sum of the equity interests related to all the companies along the ownership chain standing between the consolidating company and the company in question. If the latter is directly held by several subsidiaries it is necessary to add up all the interests. (4) Total percentage of the available voting rights, if different from the direct or indirect equity interest. Financial and investment income and expenses (€000) Interest Investment income and expenses a From investment property b From investments in subsidiaries, associates and joint ventures c From investments held to maturity d From loans and receivables e From available-for-sale financial assets f From held-for-trading financial assets g From financial assets at fair value through profit or loss Income and expenses from sundry receivables Income from cash and cash equivalents Income and expenses from financial liabilities a From held-for-trading financial liabilities b From financial liabilities at fair value through profit or loss c From other financial liabilities Income and expenses from payables Total 03 Allegati bilancio consolidato in inglese x sito web.xls 2.688.200 2.879 2.351.039 334.282 5.085 (31.759) (31.759) 2.661.526 Other income Other expenses 59.313 59.313 - 59.313 - 1.113 1.113 1.113 Realised gains Realised losses 385.837 352.228 33.610 385.837 - 27.230 21.466 5.763 27.230 Net realised income/(expenses) 3.105.008 2.879 2.741.114 361.016 5.085 (31.759) (31.759) 3.078.334 Unrealised gains Unrealised gains 367.680 20 367.660 367.680 Unrealised losses Unrealised Impairments losses - 8.972 (8.972) 8.972 - Write-backs Net unrealised income/(expenses) 358.707 20 358.687 358.707 2014 3.463.715 20 2.879 2.741.114 719.703 5.085 (31.759) (31.759) 3.437.041 2013 3.002.423 1.648 2.259.536 744.535 9.544 18.455 18.455 2.993.512 Interests in unconsolidated structured entities (€000) Name of structured entity BLACKROCK DIVERSIFIED DISTRIBUTION FUND Carrying amount of assets recognised Revenue earned by structured entity Carrying amount (at transfer date) of assets transferred in financial statements and attributable during reporting period to structured entity during reporting period to structured entity Asset class in financial statements 1.798.229 Financial assets at fair value through profit or loss Carrying amount of liabilities recognised in financial statements and attributable to structured entity Liability class in financial statements Maximum loss exposure 239.501 ADVANCE CAPITAL ENERGY FUND 17.135 Available-for-sale financial assets 9.681 PIANO 400 FUND DEUTSCHE BANK 512.560 Available-for-sale financial assets 13.239 TAGES CAPITAL PLATINUM 211.097 Available-for-sale financial assets TAGES PLATINUM GROWTH 123.732 Available-for-sale financial assets 33.142 15.219 Details of underwriting business (€000) 2014 GROSS 2013 CEDED TO REINSURERS NET GROSS CEDED TO REINSURERS NET Non-Life Business NET PREMIUM REVENUE a Premium revenue b Change in premium reserve NET CLAIMS EXPENSES a Claims paid b Change in outstanding claims provisions c Change in recoveries d Change in other technical provisions Life Business NET PREMIUM REVENUE NET CLAIMS EXPENSES a Claims paid b Change in outstanding claims provisions c Change in mathematical provisions d e - - 80.608 88.437 7.829 35.593 16.335 19.426 168 15.428.698 17.880.167 5.284.745 245.383 12.915.809 24.000 24.724 724 11.473 5.636 5.876 39 12.107 10.839 3.461 2.211 5.167 - 72.265 63.713 8.552 24.120 10.700 13.549 129 15.416.591 17.869.328 5.281.284 243.172 12.910.642 - 61.823 71.375 9.553 22.387 12.523 9.737 127 23.116 23.556 440 7.651 5.052 2.575 23 - 13.172.627 15.272.909 5.166.004 24.948 10.545.828 11.098 12.316 2.846 72 9.398 - Change in technical provisions where the investment risk is borne686.699 by policyholders and deriving from pension686.699 fund management 449.881 Change in other technical provisions 120.929 120.929 13.991 03 Allegati bilancio consolidato in inglese x sito web.xls - - 57.812 47.819 9.993 14.736 7.471 7.162 104 - 13.161.529 15.260.593 5.163.159 24.876 10.536.429 - 449.881 13.991 Details of tangible and intangible assets (€000) Cost Investment property Other properties Other tangible assets Other intangible assets Fair value - 4.438 16.372 03 Allegati bilancio consolidato in inglese x sito web.xls Carrying amount - - 4.438 16.372 Details of technical provisions attributable to reinsurers (€000) Direct Business 23.053 6.364 15.967 722 31.350 5.802 25.548 16.368 5.515 10.091 762 23.972 3.591 20.381 at 31 December 2014 - 54.403 40.340 - at 31 December 2014 Non-life provisions Premium reserve Outstanding claims provisions Other provisions Riserve vita Riserva per somme da pagare Mathematical provisions Technical provisions where the investment risk is borne by policyholders and provisions deriving from the management of pension funds other provision Total provisions attributable to reinsurers 03 Allegati bilancio consolidato in inglese x sito web.xls Indirect Business at 31 December 2013 Total at 31 December 2013 - at 31 December 2014 at 31 December 2013 23.053 6.364 15.967 722 31.350 5.802 25.548 16.368 5.515 10.091 762 23.972 3.591 20.381 54.403 40.340 Details of financial assets (€000) Investments held to maturity at 31 December 2013 at 31 December 2014 Equity instruments and derivatives recognised at cost Equity instruments at fair value of which listed Debt securities of which listed UCI units Loans and receivables due from banks Interbank loans and receivables Deposits with ceding entities Assets of investment components of insurance contracts Other loans and receivables Non-hedging derivatives Hedging derivatives Other financial investments Total 03 Allegati bilancio consolidato in inglese x sito web.xls Loans and receivables 0 at 31 December 2014 0 702.879 23.471 726.350 Available-for-sale financial assets at 31 December 2013 142 11.316 11.458 at 31 December 2014 8.032 5.284 75.511.705 74.885.778 1.493.092 77.012.829 Financial assets at fair value through profit or loss at 31 December 2013 at 31 December 2014 5.284 5.284 57.617.659 56.483.696 1.536.911 59.159.855 9.737.460 9.735.082 2.417.564 206.373 12.361.397 at 31 December 2013 9.543.998 9.541.546 729.835 209.988 10.483.821 Total at 31 December 2014 8.032 5.284 85.249.165 84.620.860 3.910.656 702.879 23.471 206.373 90.100.577 at 31 December 2013 5.284 5.284 67.161.657 66.025.242 2.266.746 142 11.316 209.988 69.655.134 Details of assets and liabilities related to contracts issued by insurance companies where the investment risk is borne by policyholders and deriving from the management of pension funds (€000) Benefits linked to investment funds and market key at 31 December 2014 at 31 December 2013 On-balance-sheet assets Intercompany assets * Total assets On-balance-sheet financial liabilities On-balance-sheet technical provisions Intercompany liabilities * Total liabilities * Assets and liabilities eliminated during the consolidation process 03 Allegati bilancio consolidato in inglese x sito web.xls 8.601.099 8.601.099 8.503.478 8.503.478 9.306.141 9.306.141 9.190.177 9.190.177 Benefits linked to the management of pension funds Total at 31 December at 31 December at 31 December 2014 at 31 December 2013 2014 2013 - - 8.601.099 8.601.099 8.503.478 8.503.478 9.306.141 9.306.141 9.190.177 9.190.177 Details of technical provisions (€000) Direct Business Non-life provisions Premium reserve Outstanding claims provisions Other provisions of which provisions made after a test of adequacy of liabilities Life provisions Outstanding claims provisions Mathematical provisions Technical provisions where the risk is borne by policyholders and provisions deriving from the management of pension funds Other provisions of which provisions made after a test of adequacy of liabilities of which deferred policyholder liabilities Total technical provisions 03 Allegati bilancio consolidato in inglese x sito web.xls Indirect Business at 31 December 2014 89.775 39.605 45.531 4.639 4.400 87.129.743 474.727 68.638.821 at 31 December 2013 62.689 31.777 26.106 4.807 4.400 67.942.464 229.344 55.723.799 - 8.503.478 9.512.717 9.427.809 87.219.518 9.190.177 2.799.144 2.723.630 68.005.153 - at 31 December 2014 - Total at 31 December 2013 - - at 31 December 2014 89.775 39.605 45.531 4.639 4.400 87.129.743 474.727 68.638.821 at 31 December 2013 62.689 31.777 26.106 4.807 4.400 67.942.464 229.344 55.723.799 - 8.503.478 9.512.717 9.427.809 87.219.518 9.190.177 2.799.144 2.723.630 68.005.153 Details of underwriting expenses (€000) Non Life Business 2014 Gross commissions and other acquisition costs a Acquisition costs b Other acquisition costs c Increase/decrease of deferred acquisition costs d Provvigioni di incasso commissions and share of profits received from reinsurers Other investment management expenses Other administrative expenses Total 03 Allegati bilancio consolidato in inglese x sito web.xls - - Life Business 2013 20.661 17.869 3.567 775 10.487 489 11.544 22.207 - - 15.305 13.079 2.056 169 10.557 292 7.640 12.680 2014 - 351.852 334.595 24.310 7.238 185 1.832 32.334 35.810 418.164 2013 - 312.256 308.384 17.652 13.970 190 1.944 26.216 32.514 369.042 Details of financial liabilities (€000) Financial liabilities held for trading at 31 December 2014 Equity-like instruments Subordinated liabilities Liabilities from investment contracts issued by insurance companies deriving from contracts where the investment risk is borne by policyholders from pension fund management from other contracts Deposits received from reinsurers Liabilities of investment components of insurance contracts Debt securities issued Due to banks Interbank payables Other borrowings Non-hedging derivatives Hedging derivatives Sundry financial liabilities Total 03 Allegati bilancio consolidato in inglese x sito web.xls - at 31 December 2013 - Other financial liabilities Financial liabilities at fair value through profit or loss at 31 December 2014 - at 31 December 2013 at 31 December 2014 - - 1.300.854 1.300.854 at 31 December 2013 544.179 544.179 Total at 31 December 2014 1.300.854 1.300.854 at 31 December 2013 544.179 544.179 Assets and liabilities recognised at fair value on a recurring and non-recurring basis: breakdown by fair value level (€000) Level1 at 31 December 2014 Level2 at 31 December 2013 at 31 December 2014 Total Level3 at 31 December 2013 at 31 December 2014 at 31 December 2013 at 31 December 2014 at 31 December 2013 Assets and liabilities recognised at fair value on a recurring basis Available-for-sale financial assets Financial assets at fair value through Held-for-trading financial assets profit or loss Financial assets designated at fair value through profit or loss Property Investmenta Tangible Assets Intangible Assets 73.651.399 7.893.630 - 57.814.489 9.769.431 - 3.118.680 4.467.767 - 1.133.964 714.390 - 242.751 - 211.402 - 77.012.829 12.361.397 - 59.159.855 10.483.821 - Total 81.545.029 67.583.921 7.586.447 1.848.353 242.751 211.402 89.374.226 69.643.676 Financial liabilities at fair value through profit or loss Held-for-trading financial liabilities Financial liabilities designated at fair value through profit or loss Total 03 Allegati bilancio consolidato in inglese x sito web.xls Details of changes in level 3 assets and liabilities recognised at fair value on a recurring basis (€000) Financial liabilities at fair value through profit or loss rilevato a conto economico Financial assets at fair value through profit or loss Available-for-sale financial assets Held-for-trading financial assets Opening balance Purchases/Issues 211.402 Sales/Repurchases Redemptions Gains or losses through profit or loss - of which unrealised gains/losses Gains or losses through other components of comprehensive income Transfers to level 3 Transfers to other levels Other changes Closing balance (30.051) Financial assets designated at fair value through profit or loss - 47.861 (1.439) 14.978 242.751 - 03 Allegati bilancio consolidato in inglese x sito web.xls Investment property Tangible assets Intangible assets Held-for-trading financial liabilities Financial liabilities designated at fair value through profit or loss Assets and liabilities not recognised at fair value: breakdown by fair value level (€000) Fair value Carrying amount at 31 December 2014 Assets Investments held to maturity Loans and receivables Investments in subsidiaries, associates and joint ventures Investment property Tangible assets Total assets Liabilities Other financial liabilities Level 1 at 31 December 2014 at 31 December 2013 Level 2 at 31 December 2013 Total Level 3 at 31 December 2014 at 31 December 2013 at 31 December 2014 at 31 December 2013 at 31 December 2014 at 31 December 2013 726.350 163.286 4.438 894.074 - 11.458 197.019 2.954 211.431 - - - - - - - - 726.350 163.286 4.438 894.074 - 11.458 197.019 2.954 211.431 - - 726.350 163.286 4.438 894.074 - 11.458 197.019 2.954 211.431 - 1.300.854 544.179 - - - - - - - 1.300.854 544.179 - 1.300.854 544.179