Profile - MERJS FM - Chartered Facilities Managers

COMPANY PROFILE
FACILITIES MANAGEMENT
MERJS FM QATAR WLL
INTRODUCTION
 MERJS is a fast paced, increasingly acceptable Facilities
management company. The business was originally
established in London in 1980 to provide the highest levels of
quality service to our clients.
 In the State of Qatar, MERJS has been initially formulated as
a joint venture between MERJS who has more than 30 years
of experience in property and facilities management in
London, Real Estate Services Group in Qatar and Polyteck
Middle East.
 Currently, MERJSFM operates as a 100% Qatari owned
company under the patron ship of RESG, to cater the specific
requirements of the customers who are into real estate
business.
PO Box No: 22821, Doha, Qatar. Tel: 44513334, 44513335 Fax: 44583377
Email: [email protected], Web: www.merjs-qatar.com
OUR PARENT COMPANY & ASSOCIATES
RSG is our parent company and Qatar’s most dynamic real estate
service provider. A premium real estate service conglomerate
playing a 360 degree set of roles as an Investor, Developer, Asset
Management, Property Management, and hospitality. RSG is
equipped with the state of the art technology and world class
talents to provide a portfolio of services through a single point of
contact.
DURAT AL DOHA’s development portfolio carries properties like
Imperial Towers, a five tower project under construction in Viva
Baharia, Pearl Qatar.
SAFIR HOTELS & RESORTS are located in eight countries within the
Middle East and North African countries. Safir Doha Hotel is one of
the ventures by our group managed by RSG.
MASHOUR REAL ESTATE DEVELOPMENT is currently developing 3
plots, Com-05, Mix-05 and Mix-11 in Marina District, Lusail City
under the management of RSG.
AL AMTHAL ENTERPRISES promotes RSG projects in a manner that
reflects for their high end, distinguished style. RSG introduced AL
Amthal in the year 2007.
ENGEL & VOLKERS is a German based company associated with us
for Property and Leasing management. The company is specialized
in high end residential and commercial properties.
ZAHER EL LAYMOUN and CAFÉ BLANC are the two master
franchise developments in progress. These franchises are part of
continuous growth of the group in the region.
VISION STATEMENT
OUR VISION IS TO BECOME THE MOST PREFERRED FACILITIES
MANAGEMENT COMPANY IN LINE WITH THE CURRENT
REQUIREMENTS OF REAL ESTATE DEVELOPERS IN STATE OF
QATAR, WHERE OUR PRIME MOTIVE IS ADVANCEMENT IN
STANDARD OF LIVING OF THE SOCIETY ASSOCIATED WITH US
MISSION STATEMENT
 Our Mission is to formulate, implement, operate and
maintain functional systems based on the available
strong foundation of a real estate developer. 
 To adopt continuous improvement as a lifestyle by
all employees. 
 To deliver products and services exceeding
Customers’
expected
Quality
and
Safety
anticipations. 
SAFETY POLICY
“ALL EMPLOYEES ARE COMMITTED TO THE WELL
BEING OF HUMANITY”
QUALITY MANAGEMENT SYSTEM
 MERJS deploy in-house quality management system in line
with ISO 9001-2008.
 We are in the process of ISO certification and expected to be
certified soon.
 MERJS recruits staff based on qualification and experience
only
 MERJS engineers are all trained to use Computer Aided
Facilities Management system.
 Well defined Customer Care system offers seamless facilities
management services exceeding the expectations of our
customers
 MERJS insist on feedback from customers on the work they
provided for continual improvement
QUALITY POLICY
“ALL EMPLOYEES ADOPT QUALITY MANAGEMENT
SYSTEM AS PART OF THEIR LIFE STLYE, WHICH OFFER
OUR CUSTOMERS THE COMFORT OF FACILITIES
MANAGEMENT BEYOND THEIR EXPECTATION”
SERVICES
 FM CONSULTANCY SEVICES
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Asset registers and management
As-built and O&M documentation
Operations logs
KPIs and SLAs
Verifying testing & commissioning
Monitoring & confirming operations
Snagging/ de-snagging
Taking over property from contractor/ consultants
 FACILITIES MANAGEMENT
 HARD SERVICES
We offer planned preventive maintenance for all building services
as follows
 All types of HVAC systems
 Chiller Management System
 BMS system
 Plumbing and drainage system
 Chemical dosing systems
 LPG system
 Irrigation system
 Fuel oil system
 Generators
 MV panels and switchgears
 Garbage chutes
 Emergency lighting
 UPS
SERVICES Contd….
HARD SERVICES Contd….
 Access control system
 CCTV system
 Telephone system
 Public address system
 Bus ducts
 CO monitoring system
 Façade and landscape lighting
 Water filters
 Swimming pool
SOFT/ OTHER OUTSOURCED SERVICES
 Specialized cleaning
 Security services
 Waste management
 Landscaping maintenance
 Pest control
 Elevators
 Fire fighting and fire alarm
 FM 200 system
 OTHER ADDED SERVICES
 Property/ lease management
 Help desk/ customer call center facilities
 Computer aided facilities management software
 Tenant fit-out construction management
 Callout maintenance program
 Minor civil/ finishes maintenance works
CURRENT PROJECTS
 Shoumoukh Towers
 Safir Doha hotel
 UBL bank, Doha
 Villas in Pearl Qatar
PREVIOUS EXPERIENCE
 Qatar Navigation Plaza
 Jarir book stalls
 Hyatt plaza shopping centre
 Jungle zone theme park
 Vivin France gallery
 Shamiana restaurant
 Barwa bank (Grand Hamad and Rayyan branches)
 Qatar Islamic Insurance building
 Al Sharq tower A&B, Al Sadd
 Al Asima plastic factory
 Danube building material warehouse
 Al Mana villas
 Gulf insulation company
 Hyder residential building
WORK PHOTOS – SHOUMOUKH TOWERS
WORK PHOTOS – SAFIR HOTEL
WORK PHOTOS – QATAR NAVIGATION PLAZA
WORK PHOTOS – HYATT PLAZA
WORK PHOTOS – BARWA BANK
WORK PHOTOS – JUNGLE ZONE
WORK PHOTOS – SHAMIANA RESTAURANT
WORK PHOTOS – VIVIAN FRANCE
WORK PHOTOS – JARIR BOOK STORE
WORK PHOTOS – VILLAS
WORK PHOTOS – UBL BANK
COMMERCIAL DOCUMENTS
COMMERCIAL DOCUMENTS
THANK YOU