Information literacy
Transcription
Information literacy
Workshop Information literacy Guidance on the Information Search Systems Library R5 Version IBMS September 2008 Workshop Information literacy IBMS Library R5 Eindhoven INHOUD 1. INTRODUCTION AND PURPOSE 3 2. INFORMATION ABOUT LIBRARY R5 3 3. FONTYS LIBRARY PORTAL 3.1 Starting the Fontys Library Portal 3.2 News 3.3 Search 3.4 Background information 6 6 7 7 8 4. SEARCHING 4.1 Quick Search the Fontys Catalogue 4.2 Quick Search Fontys Felix 4.3 Advanced Search 4.4 Overview Information Sources 4.5 Directly to 10 10 11 13 20 20 5. SPECIFIC INFORMATION SOURCES 5.1 Business Source Premier 5.2 Company.info 5.3 Other relevant databases 24 25 30 34 6. SEARCHING THE INTERNET 6.1 URL (Web addresses) 6.2 Directories and Start pages 6.3 Search engines 6.4 Google 6.5 Reliability 6.6 Internet Resources 37 37 37 38 40 46 47 7. REFERENCE BOOKS 7.1 Dictionaries 7.2 General reference books 7.3 Business reference books 7.4 Atlases 48 48 48 48 49 2 Workshop Information literacy IBMS 1 Library R5 Eindhoven Introduction and purpose workshop The supply of information is now enormous. And everyone needs information: professionally, for hobby, and of course to study. Some of this information you collect from your teachers; another part you will have to look up yourself. As your study progresses, you will increasingly use several different materials. The information is offered in various media. The information that you can use during your training, is often available in or through the library. For example: - Books - CDs - Reports - DVDs - Magazines - Software - Videos - Internet resources - eBooks - Databases Not only the media of Library R5 is at your disposal, but you can also use the libraries of all other Fontys Universities. Purpose: In order to make use of the available sources you need to know where to find them. Through this workshop you will get acquainted with the various sources of information that you can consult. Through a range of various sources of information, we will present you all the elements of the Library R5. During the workshop you’ll work with the sources by doing assignments. Before starting the workshop: • Log on with your PCN en password. 2 Information about Library R5 The collection which is present in Library R5 is kept up-to-date in collaboration with teachers of your institute. The collection has been compiled on the basis of the disciplines that use this library. On site, you can consult, watch, listen to and borrow the media. There are project rooms provided with computers and/or video- and audio equipment. All materials are accessible through the catalogues. In Library R5 you can buy various articles you need for processing your information; binding materials, (coloured) paper, cds, dvds, office supplies. At the desk, a range of AV equipment, such as digital cameras, beamers and sound systems, can be borrowed. 3 Workshop Information literacy IBMS Library R5 Eindhoven How are the materials placed? The materials are categorised according to the SISO system. SISO is the Dutch abbreviation for “Table for the Classification of the Systematic Catalogue in Public Libraries” and uses a series of numbers. SISO main categories: 000 General 100 Philosophy 200 Religion 300-330 Social Sciences 340-380 Economics 390-398 Law 399 Warfare 410-420 Psychology 430-490 Child rearing and education 500 Mathematics – Information sciences – Natural sciences 600-610 Medicine – Health care – Physical exercise and sport 620 Board games, thinking games and games of chance – Handcrafts – Domestic sciences 630 Agriculture and horticulture – Hunting and fishing 640-690 Technology 700-770 Art; general – Visual art 780-790 Music – Dance – Theatre - Film 800 Language and literature 900-940 History 950-990 Geography and ethnology 4 Workshop Information literacy IBMS Library R5 Eindhoven Floorplan Library R5 Computer workstations Video editing Magazines Reference works Project rooms DVDs, CDs Reports Desk Entrance Lendable collection 5 Workshop pc’s Workshop Information literacy IBMS 3 Library R5 Eindhoven Fontys Library Portal ‘Fontys Mediatheek’ is the Internet site of all the libraries of Fontys University of Applied Sciences. 3.1 Starting the Fontys Library Portal There are 2 possible ways to open the Library Website: Start-up through FontysPortal First log on to the FontysPortal (www.fontys.nl) The Library Website will be launched by choosing ‘Direct naar'(Directly to). Click: Mediatheek (Library) Starting up from the direct URL A second way to start the Library Website is by using the direct URL www.fontysmediatheek.nl If you start the library website by using any of the above ways, you see the following screen (Dutch only): The site consists of three columns: Nieuws (News), Zoeken (Search), Achtergrond (Background information). 6 Workshop Information literacy IBMS 3.2 Library R5 Eindhoven Nieuws / News In the News column you will find the messages placed in the Library Weblog. "A weblog, or blog, is a website that is updated regularly, sometimes several times a day. The information is displayed in chronological order (by date). On the front page the most recent contributions are displayed. The authors offer, in fact, a log of information that they want to share with their audience, visitors to the weblog. Weblogs often offer their readers the opportunity to - whether or not anonymous – post reactions under the posts or a mechanism called Trackback". A Trackback is one of three types of Linkbacks, methods for Web authors to request notification when somebody links to one of their documents. This enables authors to keep track of who is linking, and so referring, to their articles. (Source: wikipedia.org) The weblog of the Fontys Libraries is a project in which a large number of information specialists act as an author. Others can use a guest account. The information specialists fill the weblog with news and interesting links from their fields of expertise. Most messages are in Dutch. 3.3 Zoeken / Search In the column Search you find the Fontys catalogue and all digital information. How you can search is more comprehensively explained in Chapter 4: - Fontys Catalogus (Catalogue): paragraph 4.1 - Fontys Felix: paragraph 4.2 - Informatiebronnen per vakgebied (Overview information sources): paragraph 4.4 - Direct naar (Directly to): paragraph 4.5 It is also possible to access the information sources from home. On the website www.fontysmediatheek.nl this log on screen appears: By logging in with your PCN and password you are given access to all sources that are available though Fontys Felix. 7 Workshop Information literacy IBMS 3.4 Achtergrond / Background information In this column, you will find the addresses and opening hours (Openingstijden) of all Fontys libraries. For foreign students a very brief introduction of the Libraries is given in English and German. You can renew the expiration date of borrowed materials. Log on with your student number or employee number (not your PCN!). Use your surname as password. This screen in English? Use URL: http://www.fontysmediatheek.nl/wiki/home/ Extending_Lending_Period You can find extensive background information by pressing the button 'Achtergrond' at the top of the column. 8 Library R5 Eindhoven Workshop Information literacy IBMS In the screen that appears, you can find information on these topics: - AV and ICT Applications and reservations Acquisitions Addresses/Contact Collection profiles The Digital Library Fields of expertise Custom made Information Information resources Libraries Opening hours Projects Regulations Teams and employees Tools Workshops Answer question 1 9 Library R5 Eindhoven Workshop Information literacy IBMS 4 Library R5 Eindhoven Searching In chapter 3, the columns ‘News’ and ‘Background’ have been dealt with. In this chapter the column "Search" will be explained further. Make sure the Library Website is shown on your computer. The two fill in screens of Fontys Felix and Fontys Catalogue can be used for a short quick search. 4.1 Quick Search the Fontys Catalogue The catalogue provides access to the collections of all Fontys Libraries. You can therefore look for sources that are present in one of these libraries. Through this quick-search option you standard search on 'All words' That means you can either search for titles (title words), authors or keywords. Example Title search Look for the title ‘Global marketing’. Fill in the screen as follows and click ‘Zoek’: Look at the results. You can switch to the English interface by clicking the small flag in the upper left corner Click ‘Vorige’ (or Back) to return to the previous screen. 10 Workshop Information literacy IBMS Library R5 Eindhoven Example Author search Look for the author ‘Kim Cameron’ Always enter the surname of the author first possibly followed by the first name or initial. Fill in the screen as follows and click ‘Zoek’. Tip: Searching an author with an initial instead of a name is only possible within ‘advanced search’. See paragraph 4.3. Look at the results and click ‘Vorige’ (or Back) to return to the previous screen. Answer question 2 4.2 Quick search Fontys Felix Fontys Felix is a federative search engine which means that it searches multiple databases simultaneously. Felix is short for Federated Library EXplorer. Federative Search Engines are also called Meta Search Engines. Through Fontys Felix you search simultaneously in: 1. almost all databases subscribed by Fontys. 2. a number of databases free of charge (Google Scholar, Google Books, Directory of Open Access Journals etc.) 3. a number of selected websites (Google News, Flickr Images, Wikipedia etc.) Make sure the Library Website is shown on your computer. Below ‘Fontys Felix’ you will find a search field and a selection box. As in the Fontys Catalogue your default search key is 'All words’. Again, you can search by title, author, keyword, etc. Click the arrow next to the selection box. The following options appear: Algemene bronnen Economie Educatie Kunsten Mens en maatschappij Techniek Zorg Zoek in alle bronnen Zoek in full text bronnen Zoek op Internet 11 General resources Economy Education Arts Social Sciences Engineering Health Care Search all resources Search full text resources Search the Internet Workshop Information literacy IBMS Library R5 Eindhoven Example Fill in the screen as follows: Choose category ‘Economie’ and click ‘Zoek’. The following results appear: Hint: simultaneously searching a number of databases may take some time. The search results will appear as quickly as possible. More detailed information about this result screen will follow in paragraph 4.3. To return to the Home screen click ‘Fontys Mediatheek’. Answer question 3 12 Workshop Information literacy IBMS 4.3 Library R5 Eindhoven Advanced Search In previous sections you saw how you could quickly search the Fontys Catalogue and Fontys Felix. Of course there is also an advanced search engine. This is accessible by clicking on the button ‘Zoeken’ at the top of the orange column. Make sure the Library Website is shown on your computer. Click the button ‘Zoeken’ and see the result. Fontys Felix has a multilingual interface. Click the British flag icon in the upper right corner for the English language interface. This search area has three main components. 1. Enter Search Criteria 2. Select Category 3. List of Resources 4.3.1 Search criteria On top of the page you will find the ‘Search Criteria’. Basic Search Through Basic Search, it is possible to query a simple search. Click on the arrow to change the search criteria. Advanced Search For a more sophisticated way of searching you first click on ‘Advanced Search’. 13 Workshop Information literacy IBMS Library R5 Eindhoven The following screen appears: In the first part of this screen you can enter your search terms. In addition you can choose the way you want to search. Click on the arrow next to the option 'AND'. There are now 3 search options: AND, OR and NOT. These are the so-called Boolean operators. Boolean operators Using these Boolean operators you can make the search more specific or more acceptable. The operator AND can be used for a search term that consists of more than one words (compiled search term). Higher AND Education Flowers AND Export AND Europe The operator NOT can be used to exclude a certain term. Students NOT Freshmen The operator OR can be used to combine search terms or to search simultaneously for two synonyms. Adolescents OR Teenagers 14 Workshop Information literacy IBMS Library R5 Eindhoven Search: all words, keyword, title, author or abstract Click the arrow next to the selection box ‘Keyword’ to choose the option you want. Search: year range You can search within a specific year range. Click the button ‘Year range’ and select the arrow next to ‘From’ and ‘To’ for the correct period. For searching publications that have been published between 2005 and 2008 fill in the screen as follows: Search: full text articles At the bottom of the screen you can specify whether you want to search full text. 4.3.2 Categories In the second part of the screen you can see that the aforementioned categories appear again. You can choose whether you want to search all available sources, only the sources within one or multiple categories, or the Internet. 4.3.3 List of Resources (within Fontys Felix) The ‘List of Resources’ is an alphabetical list of all available information via Fontys Felix. Only the Fontys Catalogue as a major source is placed at the top of the list. 15 Workshop Information literacy IBMS Library R5 Eindhoven In addition to the selection boxes and the name of the resource you will see a few icons. At the bottom of the page you will find a legenda that explains the used icons. You will also see a button that refers to the Fontys Felix Help Page. Return to the top of the page and click the button that will show more information about ‘Academic Search Premier’ and see the result. Close that result screen again. After entering your search terms and the desired resources, you can start the search by pressing the ‘Search’ button. To undo your query click ‘Clear all’. Example Fontys Felix Advanced Search. You are looking for full text information about entrepreneurship in developing countries, published between 2005 and 2008, in information resources within the category ‘Economics’. Fill in as follows: 16 Workshop Information literacy IBMS Library R5 Eindhoven The result could be: On the right site of the screen you will find the results for each source. The order is determined by the speed of response from the source and can therefore vary per search. It is possible to sort the results. In order to sort them alphabetically, click once on ‘Database’. In order to rank on the number of results click once on ‘Hits’. It is also possible to be linked to the results of a database without going through the whole list by scrolling. Click ‘Business Source Premier’ and see the result. Tip: After sorting your results this option is not always available anymore. In that case, you go to the database by scrolling. 17 Workshop Information literacy IBMS Library R5 Eindhoven On the left side of the page you will see up to 10 items per source displayed. If more than 10 results have been found, you can use the button ‘Next Set' to see the next 10 results. Below the results you find the buttons to view the full text information or the bibliographical data. These buttons vary per source. Click on the button 'View' at the bottom of the first title of ‘Business Source Premier’. The following screen appears: 18 Workshop Information literacy IBMS Library R5 Eindhoven You now see the original interface of the chosen source. You will find once again the title, authors and other characteristics of the article. By clicking PDF Full text or HTML Full text you see the whole article. Searching for full text publications will also display results from the Fontys Catalogue. The found results are not directly full text to see but can in most cases be borrowed at one of the Fontys Libraries. HINT: Because Fontys Felix should be able to search in many sources of information at the same time, the search capabilities are sometimes less sophisticated than that of the original databases. If you find that you have many good results from a particular source it is recommended that you explore that source even further and see if your search can be more customized! A number of interfaces of original databases suitable for you are explained in Chapter 5. Answer questions 4 and 5 19 Workshop Information literacy IBMS 4.4 Library R5 Eindhoven Overview Information Sources At the moment not all sources of information are searchable through Fontys Felix. A complete overview of all available sources of information can be found on the Library Website under the heading ‘Informatiebronnen per vakgebied’ (Information sources per subject area). Make sure the Library Website is shown on your computer. In the orange column you’ll find the information sources, sorted by subject area. You will find a complete overview of all the databases which the Fontys Libraries have access to under ‘Alles’ (all sources) Click category ‘Economie’ and see the result. A few databases of interest are explained in chapter 5. 4.5 Directly to Make sure the Library Website is shown on your computer. Under ‘Direct naar’ (‘Directly to) you’ll find amongst other components: - Fontys Publications (Fontys Publicaties), - Fontys Reports (Fontys Scripties), - the subscriptions to the eJournals and the - eBooks. Fontys Publicaties / Publications Collection publications from Fontys staff. Scripties /Reports: Increasing digital database with graduation reports. Internetbronnen / Internet Sources Collection sites that is compiled by information specialists of all Fontys Libraries. eJournals: Overview of all, mostly full text, available digital magazines eBooks: Collection of approximately 500 digital books. Aanwinsten / Acquisitions: Monthly overview of new acquisitions by the library Thuistoegang / Home access: Overview of sources that can be accessed from home. 20 Workshop Information literacy IBMS Library R5 Eindhoven 4.5.1 eJournals Click Fontys eJournals. The following screen appears: To switch to the English language click ‘Other language’ and choose English: In the initial screen you can find all digital magazines listed alphabetically. The search field allows you to fill in the title of a journal In this example we are looking for the title ‘Journal of Marketing’. Fill in as follows and click ‘Search’ 21 Workshop Information literacy IBMS Library R5 Eindhoven The following results appear: As you can see you’ll find all magazines that contain the words ‘Journal of Marketing’ in the title. To find the exact title click ‘Advanced Search’ ‘ The following screen appears: Fill in as folows Click ‘Search’ and see the result. eJournals also offers the ability to search for journals on certain topics. Click the tab ‘Subjects’ 22 Workshop Information literacy IBMS Then click the arrow next to ‘Select a Subject’ The following screen appears: Click on one of these subjects and see the result. Answer question 6 23 Library R5 Eindhoven Workshop Information literacy IBMS 5 Library R5 Eindhoven Specific Information Sources In the previous chapter you saw that Fontys has access to a wide range of specific databases. In this section we explain a few databases that are relevant to your discipline. Especially for IBMS a page of study related information is developed. This page can be directly accessed from the IBMS student page (General information). http://www.fontys.edu/marketingmanagemen t/ibmsstudents/default.asp?idsitestructurenode =268787 Click ‘Fontys Mediatheek datasource’ The following screen appears: Hint: This page is of course also accessible via the library portal. In that case go to the background information of Library R5 and choose ‘Informatie op maat’ (custom made information) The two parts of the page that we deal with in this chapter you will find behind the button ‘Company-, Country- and Market Information’ 24 Workshop Information literacy IBMS 5.1 Library R5 Eindhoven Business Source Premier Business Source Premier is the industry's most used business research database, providing full text country information reports (Country Reports) and market information reports (Industry Profiles and Market Research Reports). Business Source Premier also contains full text coverage for nearly 2,300 E-journals. For example: Journal of Marketing, Harvard Business Review, Fortune, Time Magazine etc. The articles are partially ‘peer-reviewed’ (assessment by fellow specialists, peer reviewing generates a quality guarantee). Business Source Premier is part of the EBSCOhost databases. EBSCOhost among other things also provides Academic Search Premier, Medline, Cinahl and Regional Business News. 5.1.1 Starting Business Source Premier Click ‘Country- and Market Information’ The following screen appears: Click ‘Access – 1. Business Source Premier’ and see the result 5.1.2 Search Business Source Premier The search screen is divided into two parts: 1 2 In the upper part you can search for full text articles. 25 Workshop Information literacy IBMS Example searching for articles Fill in the screen as follows, click ‘Search’ and watch the results: For a more advanced search click this tab Now fill in as follows: Click ‘Search’ and see the results. Click the tab ‘Basic Search’ to return to the home page. The second part of the search screen allows you to browse for a specific type of publication: Company Profiles Industry Profiles Country Reports Market Research Reports Example Searching for Country Reports Click ‘Country Reports’ 26 Library R5 Eindhoven Workshop Information literacy IBMS In the appearing screen click the tab ‘All country reports’ Now an alphabetical list of Country Reports shows: The reports are either available in PDF Full Text or HTML Full Text. To find the reports of the Netherlands fill in as follows and click ‘Browse’ 27 Library R5 Eindhoven Workshop Information literacy IBMS Open the link to the Netherlands Country Monitor In the next screen you can choose the episode Example Searching for Industry Profiles To return to the home page click ‘Basic Search’ or ‘New Search’ Click ‘Industry Profiles’ On this screen, you have the opportunity to browse through the alphabetical list of profiles. Also you can find reports sorted by industry, country or region 28 Library R5 Eindhoven Workshop Information literacy IBMS Fill in as follows: Click ‘Browse’ and see the result. Answer questions 7 to 9 29 Library R5 Eindhoven Workshop Information literacy IBMS 5.2 Library R5 Eindhoven Company.info Company.info offers company information about organisations in the Netherlands with more than fifty employees and more than 1.5 Million Euro turnover. In addition, it also lists company information concerning international companies predominantly operating in the Netherlands. Within Company.info you can find annual reports, financial statements, peer group analyses and market reports. 5.2.1 Starting Company.info Return to the specialized IBMS Library website: http://www.fontysmediatheek.nl/IBMS Click ‘Company Information’ Next click ‘Access – 1. company.info’ The following screen appears: If the requested screen is in Dutch then switch to ‘English’ with the button in the upper right corner. 30 Workshop Information literacy IBMS 5.2.2 Searching Company.info Fill in the keyword ‘Sara Lee’: Choose from the options offered ‘Sara Lee Corporation’. If the requested page of the organisation does not automatically appear click ‘Search organisation’: See the result: Click ‘Home’ to return to the home page 31 Library R5 Eindhoven Workshop Information literacy IBMS Library R5 Eindhoven You can also search for companies using sectors: Click the sector ‘Retail’ within the sector ‘Trade’: See the results. In Company.info there is also a large number of market reports available. Choose ‘Search research’ Fill in the keyword ‘Supermarkets’: Click ‘Search research’ and see the results. 32 Workshop Information literacy IBMS With the arrow next to Date, Pages, etc. you can sort the results Choose descending to put the newest reports on top. Answer question 10 33 Library R5 Eindhoven Workshop Information literacy IBMS 5.3 Library R5 Eindhoven Other relevant databases: Narcis Narcis gives access to national academic research output from all Dutch universities, a number of universities of applied sciences, the KNAW and NWO. Narcis contains a broad collection that is guaranteed available digitally, without restrictions. English-language interface available. HBO Knowledge Bank The HBO Knowledge Bank contains above all theses from about 14 universities of applied sciences. Also other digital material is made available, such as studies, graduation reports, papers and articles. An English interface is available. PiCarta PiCarta is a general database with bibliographical details of publications available in Dutch collections. With an innovative search-engine you can search, find and request high quality information in a number of integrated databases containing bibliographic records. The databases available to you are defined by your library. The Fontys libraries offer access to the NCC and the Online Contents. • NCC-Nederlandse Centrale Catalogus (= Dutch Union Catalogue) The catalogue contains bibliographic data of nearly 14 million books and almost 500,000 magazines in more than 400 libraries. • Online Contents Table of Contents of nearly 15,000 journals, in all disciplines. This file contains, in addition to a lot of general scientific journals, popular science magazines and popular magazines. You can find journal articles, but there is no full text information. At the articles the location of the magazine is shown. Via Inter Library Loans, it is possible to request journal articles from other libraries. Ask for the conditions at the desk of Library R5. Fontys eBooks NetLibrary grants access to the Fontys Library eBooks collection. Fontys students and employees can search not only full text in the eBooks collection, but can also view and borrow these texts. At present, the collection consists of some 4000 eBooks (500 purchased, 3500 public domain). 34 Workshop Information literacy IBMS Library R5 Eindhoven TFC Sixty titles from the TFC (Trainings Facilities Center) collection (e.g. with John Cleese) are online available for all students and employees of Fontys University of Applied Sciences. The subjects from the online trainings video's are for example: change management, communication skills, conversation techniques, feedback, giving presentations, management, meetings, motivation, sales management and teamwork. The current collection consists of the following titles (arranged by subject): 35 Workshop Information literacy IBMS Library R5 Eindhoven WorldCat WorldCat is the world's largest network of library content and services. WorldCat libraries, including the Fontys Libraries, are dedicated to providing access to their resources on the Web, where most people start their search for information. You can search for (popular) books, music CDs and videos; all of the physical items you're used to getting from libraries. From the results found you can see whether they are present in a library near you. In order to launch a search go to www.worldcat.org. Hint: If the Dutch screen appears click ‘English’ at the bottom of the screen. Choose on the initial screen for ‘Advanced Search’ The following screen appears: You can search for the author, a keyword a title or ISBN. The field 'Keyword' is actually used in this catalogue to search on 'All words'. You can also search for a publisher or abstracts. You can limit your search by format, publication date, audience or language. Additional Question This question is not mandatory. You can use the question to incorporate knowledge from WorldCat or to compensate for possible wrong completed assignments. You can find the question at the bottom of your assignment sheet. 36 Workshop Information literacy IBMS 6 Library R5 Eindhoven Searching the Internet There is a wealth of information to be found on the Internet. It can be a challenge to find a reliable answer to your query in the most efficient manner possible. In order to search the World Wide Web, make use of search engines, portals, web logs and links (URL). 6.1 URL (Web addresses) The easiest way to be linked to a website is by typing the URL (Uniform Resource Locator). You can often count on your instincts. To find the website of the Eindhoven Town Hall you start off with typing www.eindhoven.nl. In Internet Explorer it is no longer necessary typing the full URL, typing the word Eindhoven in the search box of the browser is sufficient. Use when? If you expect that the name of a company or institution exists in the URL. Example search on company Launch Internet Explorer and type in the word Schiphol. Give ‘Enter’ or click ‘Ga naar’ (Go to) and see the result. 6.2 Directories and Start pages A directory is compiled by an editor or a team of managers. They’ll judge new web pages and categorise them. Start pages are more commercial and therefore often less reliable. Both are hierarchically structured like a tree; that is to say from General to Specific. Known Dutch examples are: Startpagina.nl, Startkabel.nl, Dmoz.nl. Worldwide examples: webworldindex.com, Dmoz.org, Yahoo.com Use When? If you want to orient on a topic. If you are looking for documents about a not-too-specific topic. If you have a special question, but you do not know yet which keywords you should use. Example searching in Dmoz.org: Launch Internet Explorer and type in: www.dmoz.org 37 Workshop Information literacy IBMS Library R5 Eindhoven The following screen appears: Click ‘Business’ and see the result: 6.3 Search enigines A Web search engine is a search engine designed to search for information on the World Wide Web. Information may consist of web pages, images and other types of files. Some search engines also mine data available in newsgroups, databases, or open directories. So called 'spiders' find and read (new) Internet pages and store them in a database. Spiders also follow the links on a page. Thus they remain continuously engaged. Most search engines work with a ranking system. Important sites show up at the top of the list of search results. Although there are some general conditions, every search engine determines the importance of a website differently. Search engines should be used in an entirely different way than controlled directories. You will have to make clear what you are looking for by entering a search query and make use of the specific ‘search language’ of the search engine. In this chapter under section Google a few tips to help you search more strategically are discussed. Use when?: If you need to find specific and detailed information and you are certain about what keywords to use for your query. For a quick search. 38 Workshop Information literacy IBMS Library R5 Eindhoven 6.3.1 Meta search engines With Meta search engines you are able to search many search engines at the same time. Combined, these engines cover more of the Internet than any one search engine covers. This also may save you from having to use a number of search engines separately. Examples: Turboscout, Ixquik, Webcrawler, MetaCrawler, Faganfinder Use when?: For simple questions, to which you want a quick answer. When finding very few hits in the search engine you prefer to use. Example searching Turboscout: Start Internet Explorer and visit www.turboscout.com Fill in as follows and click ‘Search’: See the results: Hint: Clicking the separate search engines at the top of the screen lets you compare the results. 6.3.2 Specialty search engines Specialty search engines, also called topical search engines help you search through specific types of listings in different areas. There are search engines that are limited to searching: Geographical For example: Ilse.nl (Netherlands), Ansearch (Australia), Search.ch (Switzerland) Knowledge field For example: ChemFinder (chemical), Searchmedica (medical), Business.com Fields of interest For example: Ex.plode.us (finding people) Information types For example: BlogScope (finding blogs), YouTube (video), Google maps, Google News Special purpose For example: Kelkoo (price comparison service), Recruit.net (job search engine) 39 Workshop Information literacy IBMS Library R5 Eindhoven Large global search engines like Google and Yahoo! have, in addition to their large database of web documents, developed special databases. Google has developed Google Images, Google Video, Google News, Google Translate etc. Use when?: For a variety of reasons specialty search engines may be preferable above large general search engines. Within specialty search engines focused on your subject area, your search terms are more likely to have the meanings you intend them to have. ‘Banking’ will mean something quite different when it is used in a financial context than in a civil engineering context. The quality of the documents found with a specialty search engine can be a lot better. 6.4 Google In order to search in a search engine, it is advisable to get to know this search engine well. The best-known search engine at this time is Google. ‘To Google’ is even used as a verb! In this chapter we assume that you are somewhat familiar with Google. Only a few specific search capabilities within Google that might be of interest for your study are explained, like using special search terms or using advanced search options. 6.4.1 Using specific terms By using the right keywords you can limit or expand your search. Most search engines support several advanced operators, which are query words that have special meaning: Searching with a restriction to certain fields as URL, title, domain etc. Query types or modifiers used by Google: - link: The query [link:] will list webpages that have links to the specified webpage. Example: link:fontys.nl - site: If you include [site:] in your query, Google will restrict the results to those websites in the given domain Example: library site:fontys.nl (find the word library within the site or domain fontys.nl) - title: If you include [intitle:] in your query, Google will restrict the results to documents containing that word in the title Example: intitle:fontys Phrase searches Sometimes you'll only want results that include an exact phrase. In this case, simply put quotation marks around your search terms. Example: “Global warming”, “George Washington”, “To be or not to be”. 40 Workshop Information literacy IBMS Library R5 Eindhoven Using the Boolean operators AND, NOT en OR Google Basic Search does not support Boolean searches. By default, Google only returns pages that include all of your search terms. There is no need to include "and" between terms. Keep in mind that the order in which the terms are typed will affect the search results. Other search engines often allow you to enter a Boolean search query. You can read about the possibilities in the Help file of the search engine. Synonym search (~) If you want to search not only for your search term but also for its synonyms, place the tilde sign ("~") immediately in front of your search term. Example: ~company will also display results with the word ‘corporation’ 6.4.2 Google Advanced Search Advanced search within Google offers a variety of options that makes searching more precise and displays more useful search results. Example: Start google.com and click ‘Advanced Search’ In this example we are looking for a Powerpoint presentation with the exact title words ‘business strategy’ Fill in as follows: See the results. 41 Workshop Information literacy IBMS Library R5 Eindhoven 6.4.3 Google products and services At the launch of Google, a number of services such as' Images' and 'News' are directly shown. Under the button 'more' you can find other services and products. Click the button ‘more’ and next the button ‘even more’. The following screen appears: Some examples of special services: Book Search For doing literature research the option ‘Book Search’ is of interest. Click Through this service you can search for (new) publications. Google Books enables publishers to promote their books on Google. 42 Workshop Information literacy IBMS Library R5 Eindhoven In some cases you will only see a title, a summary or some released pages from the book found. Only titles free of copyright are displayed full text. Once you open the book, you can usually find the comments ‘Buy this book’ or ‘Find this book in a library’ (linked to worldcat.org). Google Alerts With Google Alerts you will receive updates by mail of the latest search results on Google (web, news, etc.) based on the query or topic you entered. Click: The following screen appears: Google remembers the query you enter and you will receive an email every time something new is published. Note that you need to form your query well. If not, your mailbox will be full of irrelevant messages. This will only slow down the process of your literature research. The same service is available through Google News. Click: On the left side of the page you will find the news alerts: E-mail alerts are increasingly used by search engines and databases. In addition, many news pages or weblogs use RSS Feeds. 43 Workshop Information literacy IBMS Library R5 Eindhoven RSS (Really Simple Syndication) is a format used to publish frequently updated content such as weblog entries, news headlines or podcasts. RSS makes it possible to keep up with your favourite web sites in an automated manner that is easier than checking them manually. To read the messages you need a RSS-reader. RSS feeds are not send to your mailbox! There are several free RSS-readers like Bloglines, Google RSS reader, FeedReader etc. You can download them from the Internet. In the most recent versions of Internet (Internet Explorer 7.0, Firefox) RSS is mostly already built in. In that case you don’t need a separate RSS-reader. You can recognize RSS at these buttons: or Google Scholar Scholar lets you search full text scholarly information, (academic) theses, scientific papers and other 'grey literature' (publications that are not accredited through bookshops and/or publishing houses). Start Scholar from the Google home page The following screen appears: 44 Workshop Information literacy IBMS In Google Scholar it is possible to carry out an advanced search. Click: Fill in as follows: Click ‘Search Scholar’ and see the result. 45 Library R5 Eindhoven Workshop Information literacy IBMS 6.5 Library R5 Eindhoven Reliability Via the Internet, a huge volume of information is offered worldwide. Practically everyone can publish information without any overall editing taking place. So how do you decide which information is reliable? A number of criteria have been drawn up. These can apply to web pages but also to documents found via the Internet: • The maker(s) (authorship) - Is the author an expert within the field? - Has the author already published more? - Are the (e-mail) address or telephone number referred to or does the author remain anonymous and/or inaccessible? - Is the author employed by a (known) organisation? - Personal pages can often be recognised via a tilde (~) in the URL or the words ‘member’, ‘user’ etc. • Point of view / bias - The information may be biased by the background of the author or the organisation. Does the information about environmental pollution due to exhaust gases come from a car manufacturer or for example an environmental organisation? - Is the Internet page sponsored? - Is the information based on the opinion or point of view of only one person or of a small group? • Page organisation - At what time was the page last updated/refreshed? - Do the links work? - Is the information recent? - Is the origin of the information identifiable? For example are literature references given? - Describe the use of language. A text full of language and spelling errors is generally less reliable. • Other tips - Never rely on a single source. Verify the information found at various locations. - Use common sense. How reliable would the information be that you downloaded from a page like Snopes.com subtitled ‘Rumour has it’? - Via InterNIC (Public Information Regarding Internet Domain Name Registration Services), you can check who is behind a specific domain name. - On a page, always look out for ‘About Us’, ‘Help’, ‘Contact Us’ or something similar. - If a search engine uses a ranking system, determine what that system is based on. - Peer-reviewed documents have been viewed and judged by fellow professionals. 46 Workshop Information literacy IBMS 6.6 Library R5 Eindhoven Internet Resources The aforementioned IBMS page of Library R5 offers also a range of internet sources. Click: Websites Sorted by topic a range of interesting pages is selected: Answer questions 11 and 12 47 Workshop Information literacy IBMS 7 Library R5 Eindhoven Reference books In reference books, like dictionaries and encyclopaedias, you can find short and/or quick information about a variety of topics. There are also all sorts of business reference books present in the various libraries. Below is a selection of a number of reference books available in the Library R5 (where they are placed, is shown behind the specific title). 7.1 Dictionaries Groot Chinees-Nederlands woordenboek (N Chinees 831 DU) (Chinese-Dutch Dictionary) This book is suitable for students, translators, sinologists and tourists. The dictionary contains almost 10.000 single Chinese characters and 100.000 phrases and expressions. Oxford Dictionary of Business (N Engels 844.5 DICT) This dictionary provides a wide-ranging guide to all areas of modern business and commerce including e-commerce and Internet trading. It features up-to-date coverage of over 6,500 terms from marketing to taxation and accounting, business strategy and international finance, human resources management, and banking. It also covers US business terms as well as business and financial jargon. Kramers Business woordenboek (N Engels 844.5 KRAM) A translation dictionary (English-Dutch and Dutch-English) with business terms in the field of marketing, economics, banking and finance, trade, law and information technology. The book also contains the rules for English grammar and a chapter on writing letters in English. 7.2 General reference books A manual for writers of term papers, theses, and dissertations (N 031 TURA) A valuable handbook for writers at every level - from first-year undergraduates, to dissertation writers apprehensively submitting final manuscripts. The book preserves a clear and practical advice while fully embracing the new modes of research, writing, and source citation brought about by the age of the Internet. 7.3 Business reference books A handbook of commercial and economic terms (N 360.1 LIST) The handbook provides an overview of the British and American language in the economic, commercial and financial matters. A large number of key words and phrases is covered. They are briefly explained in English and translated into Dutch. Although the book is intended mainly for Dutch students, it is also useful as a good reference book for English speakers. International Financial Statistics : yearbook (N 354 INTE) The International Financial Statistics Yearbook contains available annual data covering 12 years for countries appearing in the monthly issues of IFS. The IFS service is the standard source of international financial statistics. Additional time series in country tables and some additional tables of area and world aggregates are included in the Yearbook. 48 Workshop Information literacy IBMS Library R5 Eindhoven International Financial Statistics : country notes (N 354 INTE) This book presents, in two sections, brief information on the data published in the yearbook. The first section provides a description of the compilation techniques underlying selected area and world tables, whilst the second section identifies, for each country, the standard sources of the statistics and provides some explanatory material on each country's data. 7.3 Atlases The Times atlas of the world (N 950.6 TIME) This is one of the most extensive global geographic atlases in the world. The atlas shows in many countries maps of major cities. It is equipped with a very comprehensive index on geographical names. At the end of the workshop go to the reference books of Library R5 and answer questions 13 and 14. After consulting a reference book it should be restored in the right place on the shelf! 49