Now PDF file 16.6 MB
Transcription
Now PDF file 16.6 MB
SI FC SEPT.07 10/8/07 3:30 pm Page 1 THE LEADING TRADE MAGAZINE FOR UK SPORTS RETAILERS, MANUFACTURERS AND DISTRIBUTORS Sports £3.50 SEPTEMBER 2007 Insight www.sports-insight.co.uk THE OFFICIAL PUBLICATION OF THE FEDERATION OF SPORTS AND PLAY ASSOCIATIONS INSIDE THIS ISSUE UPDATE YOUR IMAGE Top tips for a successful store refit FEMALE FITNESS Specialist brands lead the way IN SEASON Focus on rugby, racquet sports, supports, darts and football HERE TODAY GONE TOMORROW How to harness the power of pop-up retail Vulkan Ad:Layout 1 8/8/07 14:40 Page 1 Vulkan Ad:Layout 1 8/8/07 14:41 Page 2 contents.lewis 10/8/07 3:22 pm Page 3 IN THIS ISSUE Sports Insight working with Sports Insight Messe Munchen’s UK partner for new media CONTENTS 09.07 ABC Certification Sports Insight has a current ABC certified circulation of 5,186 (audit period July 1, 2006 to June 30, 2007). The Audit Bureau of Circulations (ABC) is an independent audit watchdog that verifies magazines’ circulation figures, providing accurate and comparable data for advertisers. ABC Certification demonstrates a media owner’s integrity, in their willingness to be audited and to conform to industry standards. Sports Insight Editor: Jeff James Tel: 01273 719900 Email: [email protected] Assistant Editor: Catherine Eade Sub Editor: Joe Curtin Advertising Manager: Keith Marshall Tel: 01206 505947 Email: [email protected] Fax: 01206 500243. Advertising Sales 21-23 Phoenix Court, Hawkins Rd, Colchester, Essex CO2 8JY Group Advertising Manager: Sam Reubin Group Editor: Ted Rowe Publisher: Matthew Tudor Art Director: James Philp Tel: 01206 508601 Email: [email protected] Art Editor: Lewis Webb Tel: 01206 508602 Email: [email protected] Designer: Vicky Taylor Advertisement Art Director: Brett Glennon Reproduction: Ace Pre-Press. Tel: 01206 797541 Accounts: 01206 505958 Published by Maze Media (2000) Ltd, 21-23 Phoenix Court, Hawkins Rd, Colchester, Essex CO2 8JY COVER STORIES 24 HERE TODAY - GONE TOMORROW How to harness the power of pop-up retail 26 FEMALE FITNESS Specialist brands lead the way Top tips for a successful store refit FEATURES REGULARS 56 COMPANY PROFILE Latest headlines, key dates and events HILLY Clothing’s products can now be found in most specialist running stores in the country 12 KIT STOP 62 E-TAILING Essential stock for your shop Online advertising has come of age and is now an essential component for all internet businesses 06 NEWS 16 TALKING SHOP Kevin Jarvis, managing director of USA PRO 18 60 SECONDS Atul Shah, managing director of Hy-PRO International magazine are not necessarily those of the publisher. Every effort is made 20 WHAT’S HOT to ensure the veracity and integrity of the companies, persons, products Kustom Kit’s Gamegear range and services mentioned in this publication and details given are believed or liability whatsoever can be accepted for any consequence or repercussion of responding to any information or advice given or 22 FSPA FOCUS The Federation of Sports and Play Associations presents a six-month review of 2007 events inferred. No part of this publication may be copied, broadcast, interpreted, or stored, in any form, for any purpose, without the written 66 UNDER THE COUNTER permission of the publisher. A sideways look at the world of independent retailing ABC certified circulation: 5,186 (audit period July 1, 2006 to June 30, 2007) UK SUBSCRIPTION: £35 for one year (10 issues) 04 SPORTS INSIGHT 30 RUGBY 40 RACQUET SPORTS 48 DARTS 50 FOOTBALL 54 SPORTS SUPPORTS 28 UPDATE YOUR IMAGE All contents © Maze Media (2000) Limited. The views expressed in this to be accurate at the time of going to press. However, no responsibility IN SEASON 005:005 8/8/07 14:49 Page 2 Brands Exhibiting... 1000 mile Joma UK Rucanor Apollo Leisure K-Swiss Samsonite Ashaway KangaROOS Samurai Asics Kappa Saucony Bank of Scotland Karakal Second Chance BCE Kelme Selsport Burton McCall Kooga Shock Absorber Canterbury Lotto Skechers Columbia LP Supports Speedo CRAFT of Scandinavia McDavid Stateside Skates Diadora Maru Stiga Dita Mercian Sunwise Sunglasses Dunlop Slazenger Merrell Timberland Elle Socks Mitre Timex Emsmorn Mizuno Top to Toe Fitness Mad New Balance Trezeta Footie Chick Nike Vision U K Leisurewear Gaiam Nomis uhlsport UK Ltd Gardiner Bros Pineapple Pix Umbro Gymphlex Ltd Petron Archery Unicorn Products Ltd Harrows Darts Puma UK Vasyli Head Ransome Vulkan Hilly Clothing Reusch Winmau Hi-Tec Reydon Sports Woodworm Jack Wolfskin Rieker Yonex Jakabel Ronhill Zoggs If you are a STAG member and have not booked your place please call NOW www.sports-insight.co.uk 05 News 10/8/07 3:28 pm Page 1 WHAT’S NEWS ALL THE VERY LATEST IN THE SPORTS INDUSTRY... Send your news stories to the Sports Insight news desk at [email protected] or call 01273 719900 BLUE IS THE COLOUR Team kit supplier Prostar has released research showing that more football teams wear royal blue than any other colour, striped shirts are bowing out and goalkeepers are getting bigger. The Wakefield-based company, which began making sportswear 100 years ago, has launched its new catalogue taking into consideration the changes in football kit over the years. The catalogue features an easy-touse team colour guide for over 500 different styles and a new women's range. Says Shane Bray, Prostar’s sales and marketing director: "The average kit size is now extra large, compared to medium 30 years ago and large 10 years ago. Prostar research confirms that goalkeepers are definitely getting bigger too. Based on the kit sizes ordered, we estimate that the average goalkeeper was about 5ft 11in tall 30 years ago, while the average is now almost 6ft 2in." HILLY’S MARKETING MANAGER TO COMPETE IN WORLD CHAMPIONSHIPS HILLY Clothing’s Marketing Manager, Peter Riley, will be competing for Great Britain in the marathon in this month’s World Athletic Championships in Japan. Riley, one of the country’s leading distance runners, is hoping to improve his best time of two hours 14 minutes and mix it with the world’s best. 06 SPORTS INSIGHT News 10/8/07 3:28 pm Page 2 Diary Dates 2007 THE TENT SHOW @ STONELEIGH SEPTEMBER 2-7 Stoneleigh Park ISPO RUSSIA SUMMER SEPTEMBER 6-8 Crocus Center, Moscow THE OUTDOOR TRADE SHOW 2007 OCTOBER 3-5 Stoneleigh Park GOLF EUROPE OCTOBER 7-9 New Munich Trade Fair Centre SPORTS SOURCE ASIA OCTOBER 27-30 Hong Kong SAR www.sportssource-asia.com STAG BUYING SHOW in association with Sports Insight NOVEMBER 18-19 Heythrop Park Hotel & Country Club, Oxfordshire For further information call STAG on 01793 715406 ISPO WINTER 08 JANUARY 27-30 New Munich Trade Fair Centre ISPO CHINA WINTER 08 FEBRUARY 24-26 China International Exhibition Centre, Peking SPORTS MERCHANDISE EXHIBITION MARCH 3, 2008 Chelsea Football Club, Stamford Bridge AGENTS REQUIRED TUFF SPORTS UK, the distributor of 2 of the fastest growing football brands in the UK require experienced sales agents with a genuine interest in football. HO SOCCER is one of Europe’s leading Never Beaten goalkeeping companies and is quickly becoming a leading brand in the UK, with 200 goalkeeper’s world wide choosing to wear the brand including David James of Portsmouth FC and Brazil’s No 1 Helton. KELME is a leading Spanish brand specializing in high quality football boots and team wear. Our most recent signing is the French International striker Jérémie Aliadière of Middlesbrough F.C. If you believe you can add your own quality to our brands and build on our existing success please we would like to hear from you. For more information call 01823 325332 or email [email protected] www.kelme.co.uk STAG member. News 10/8/07 3:28 pm Page 3 WHAT’S NEWS ALL THE VERY LATEST IN THE SPORTS INDUSTRY... Send your news stories to the Sports Insight news desk at [email protected] or call 01273 719900 WELL GROUP AND SPRINGBOOST JOIN FORCES East Yorkshire-based Well Group has been awarded the exclusive UK distribution rights to the SpringBoost range of footwear, manufactured by Swiss-based company SpringBoost SA. SpringBoost offers a range of performance athletic shoes based on the innovative concept of Dorsiflexion Technology, whereby the heel position is lower than the forefoot. It has been developed to meet the specific demands of individual sports and walking activities. The shoes were designed to improve posture by making the wearer stand in a natural upright walking position, as well as increasing muscle usage in the lower legs and core muscles. The range was developed after five years of extensive research at the University of Lausanne, Switzerland. Researchers discovered that footwear based on the biomechanical principle known as Dorsiflexion Technology can improve performance in sports and training by enhancing muscle strength, speed and vertical leap. In addition, the shoes also feature two-three interchangeable footbeds, called the U-Control Insole System, which enable the wearer to individually determine the intensity of their workout by lowering or heightening the degree of dorsiflexion within the shoe. Says Dr Brian Ellis of Well Group: “We are delighted to be working with SpringBoost in bringing the brand into the UK. The shoes have been extremely successful in both the USA and throughout Europe and we hope to build on this success within the UK.” The SpringBoost B-Fit range, to be launched in the UK in September, is an athletic shoe that firms the legs and buttocks during a workout and is priced at £79.99 for both women and men. Over the coming year, Well Group plans to extend the UK range to include SpringBoost shoes for performance training, walking, outdoors and an urban range, too. Says Dr Ellis: “We are looking to distribute the shoes to sports shops, gyms and shoe retailers through a network of sales agents. Well Group has lots of experience within the posture shoes market and offers excellent product and marketing support to retailers and agents. “The SpringBoost range is a real opportunity to sell a high-value, quality product that can improve health, fitness and enhance the performance of professional athletes. With a national PR and advertising campaign planned, we hope to generate real interest for this exciting product and look forward to establishing partnerships with stores throughout the country.” For more information visit www.springboost.com News 10/8/07 3:28 pm Page 4 "Cricketers have lovely dark red balls these days." Jonathan Agnew Sports Shorts …Berghaus has been awarded Superbrand status for 2007-08, a reflection of the growing popularity of outdoor activities and associated brands. It comes on the back of the company’s first-ever cinema campaign at the end of 2006, featuring sponsored climber Leo Houlding, shown across the UK before the Bond movie Casino Royale… Around 17,500 visitors attended ispo SPORT & STYLE, which featured 821 exhibitors…The Amateur Swimming Association has launched a new initiative, branded as 'Flip n Fun', designed to draw young children into the sport of diving ahead of the London 2012 Olympics…In addition, an initiative designed to increase the number of children learning to swim while at school has received an £8.25m boost as part of a government campaign to give every child the opportunity of five hours of sport every week...An international jury of renowned designers has honoured adidas Golf's new TOUR360 II golf shoe with its prestigious ‘Best of the Best’ for 2007 award...European sports retail group Decathlon has installed a further 12 state-of-the-art indoor golf simulators into stores across Europe, bringing the total number in operation to 18… Peterborough-based running shop Advance Performance is to open a second running store in Cambridge to complement its original 2,360 sq ft outlet…Golf brand PING has seen overall sales increase 23 per cent across all Alliance stores and 48 per cent in all Foremost stores for the period January 2006 to December 31, 2006...Latest research into the UK sports and leisurewear market shows that £190m worth of profit is squandered each year. A new, in-depth report from Plimsoll has found how 370 companies in the market would make more profit if they were taken over. For a copy of the report call 01642 626422 or email [email protected]… HEAVY DEMAND FOR SPORTSWEAR AT OFF-PRICE SHOW The Organiser of the Off-Price Show, the London show for instant clothing stock, has reported a surge in demand for branded sportswear and is planning a strong showing from the UK’s leading sports wholesalers and importers at the event. Exhibitors already lined up for the show include TopGrade Sportswear, Ski & Sport, Enkay Sports, Adam Sinclair, EN-S Sports Monaco, PMC Sports and Leisure, Brandshop, Leading Lines and NGR Sports. These exhibitors are planning the biggest ranges and the lowest prices available in the UK on all leading sports and leisurewear brands - both garments and footwear - such as Nike, Adidas, Reebok, Umbro, Head, Fila and Puma, as well as leading contemporary leisurewear brands. Says Buzz Carter, from event organiser IDEX: “We have had a surge of show visitor registrations from both smaller sports retailers and larger chains, and as usual a great deal of interest in the show from abroad. “From what exhibitors are telling me, there is going to be even more choice offered at keener prices than ever before - the September show is going to be an excellent place for sports retailers to source new suppliers and stock away from their traditional suppliers.” For more information visit www.offpriceshow.co.uk or call 0207 733 5102. Sponsorship …Lucozade Sport and The Football Association have signed a new three-year supplier agreement that means Lucozade Sport will become Official Sports Drink and Nutrition Supplier to the England Teams, providing its range of sports nutrition products and services to the FA’s 23 national teams…Canon Europe is to be the Official Sponsor of the 2008 UEFA European Football Championship… Hi-Tec Sports has been announced as title sponsor of the Hi-Tec World Squash Championships, which will take place in Manchester in October 2008…Umbro has become the technical partner to six of the teams competing in the Premiership - more than any other sports brand. Birmingham, Blackburn, Everton, Sunderland, West Ham and Wigan will all sport the double diamond logo on their shirts…Puma has announced a new four-year kit sponsorship of Brentford FC and Raith Rovers FC. The deal will see Puma supply team kit, replica kit and training wear for four years...Prince has extended its association as 'Official Racket' of the English Grand Prix - Birmingham 2007 to become title sponsor of the 5-star PSA World Tour squash championship, which will attract the world's leading players to the UK in September…South African squash star Tenille Swartz has signed to Prince Sports... News National Sales Manager Based in the East Midlands Skins, the dynamic Australian company that is recognised as the leading technical brand in the rapidly growing compression and therapeutic product category, is seeking a National Sales Manager for the UK. This new position reflects part of the current expansion programme following the highly successful launch of Skins in the UK last year. The successful candidate will have a proven track record in sales management and the ability to gain market penetration across a wide range of market segments. Skins has a unique culture, and only potential candidates with a ‘hands-on approach’and an aptitude for ‘thinking outside the box’should apply. There are significant career opportunities going forward with this fast-growing company, so if you think you’re up for the challenge please apply to: General Manager, Skins Ltd, Clements House, Clements Lane, Elford, Tamworth B79 9DH. www.sports-insight.co.uk Sports Insight Buyers’ Guide 2008/9 Book NOW and get a 10% early booking discount 09 News 10/8/07 3:28 pm Page 5 WHAT’S NEWS ALL THE VERY LATEST IN THE SPORTS INDUSTRY... Send your news stories to the Sports Insight news desk at [email protected] or call 01273 719900 STAG news update This month STAG launches its online special offers. The simple and easyto-navigate site will be exclusive to STAG members and provides access to a superb range of special offers from world-leading brands. STAG members will benefit from: ■ All special offers are exclusive to STAG members ■ Ease of ordering direct with the brands ■ SMS alerts to special offers ■ Immediate access to special deals ■ Ability to view special offers 24/7 STAG members can access the site by going to www.stagbuyinggroup.com and clicking through the ‘exclusive special offers’ link at the top of the page. The preview site is now available to view; a full launch is planned for September. STAG and Saucony team up to launch exclusive new children’s range STAG members can now buy into the stunning new range of children’s technical running shoes with an exclusive offer from Saucony. The spring/summer 08 children’s range is being launched for the first time by Saucony, which has identified a major demand in this sector. The range offers many technical features, along with eye-catching shelf appeal, and is available to STAG members with an enhanced margin offer. Says Saucony’s Richard Outterside: “We have high expectations of our S/S08 range and see STAG as a perfect partner to launch our first range of technical children’s running shoes.” STAG embraces IFRA Following recent discussions between STAG and the Independent Footwear Retail Association, STAG is delighted to announce a partnership whereby it will promote and recommend IFRA to its independent shoe trade buying group members (current and new). 10 SPORTS INSIGHT Both STAG and IFRA will work together to strengthen the independent footwear retail trade and membership of STAG will be offered to all IFRA members, subject to them agreeing to the standard buying group membership criteria. This agreement is targeted at the independent footwear retail sector. These businesses may already be members of STAG, IFRA or both. However, STAG has agreements in place with 130 sports, outdoor and shoe trade suppliers combined. All suppliers offer STAG’s 400-plus retail businesses better margins as a result of STAG membership. Commenting on the new partnership with IFRA, Ward Robertson, managing director of the STAG Buying Group, said: “I am very pleased to have STAG partner IFRA. Both organisations offer the UK shoe trade something completely different, by working together we can help to strengthen them, which is one of our mutual core objectives.” For further information on the STAG Buying Group, visit www.stagbuyinggroup.com. To find out the latest news from IFRA, visit www.shoeshop.org.uk Hy-Pro Ad:Layout 1 8/8/07 14:56 Page 1 Kit Stop 10/8/07 3:16 pm Page 1 PRODUCT ROUND-UP Kit Stop Essential stock for your shop 12 SPORTS INSIGHT MBT physiological footwear - get the competitive edge Every player wants to avoid injury and gain the edge against the competition. Now there is a way to maximise recovery, help prevent re-injury and train smarter that’s been proven by over 10 years’ study and research by leading independent institutes - MBT (Masai Barefoot Technology). MBTs work by activating the core muscles responsible for power, balance and posture. The unique curved sole and technology built around its core - the Masai Sensor - recreates natural instability that strengthens the muscles while increasing muscle activity. The additional benefits include improved posture, toned thighs, stomach, buttocks, increased circulation and reduced damaging shock forces to the joints. For more information visit www.swissmasai.co.uk Kit Stop 10/8/07 3:16 pm Page 2 www.sportindustry.biz EXEL Nordic Walking poles and accessories Protect the Family Jewels with HyPro When taking part in contact sports, the Power Carbon Flex Cup from Shock Doctor offers the ultimate protection where an athlete needs it most. Brought to you by HyPro International, this state-ofthe-art groin protector features a high impact flex cup that provides advanced multi-staged impact protection that transfers shock away from vital areas, whilst allowing maximum mobility and comfort. The unique flex curve design of the Flex Cup mirrors the shape of the athlete’s body, allowing unrestricted movement, whilst the gel perimeter pad ensures additional comfort with no chafing. What’s more, with multiple vents for improved ventilation, a fresh and comfortable fit has never offered such protection. The Power Carbon Flex Cup is available in three sizes: adult, teen and youth. To find out about the whole Shock Doctor range call HyPro on 01582 670100 or email [email protected] Nordic Walking UK distributes original Finnish Nordic walking poles and accessories by EXEL. Nordic Walking UK is the leading authority on Nordic walking in this country and is responsible for the development of the sport nationally. Nordic Walking UK has trained over 260 instructors and all Nordic Walking UK instructors use EXEL Nordic walking equipment. Nordic Walking UK supports the retailer through building direct links between local instructor and outlet. Nordic Walking UK, with its partner ASICS, promotes www.nordicwalking.co.uk as the country’s leading website for information on instructors and classes and EXEL and ASICS Nordic walking stockists. Nordic Walking UK: 020 8878 8108. Hilly launches new socks With the growing demand for technical products, Hilly Clothing Ltd has launched the Mono Skin Padded Socklet in white and pale blue (small and medium only). Supporting the current Padded Socklet in white and grey, this cushioned, low-cut, wicking Coolmax socklet provides shock absorption throughout the heel and foot. Air vents keep the foot cool, while the hand-linked flat toe seam and cushioned toe protection help prevent blisters. Also due out this autumn is Hilly’s Mono Skin Supreme sock in black and grey, probably the most technical sock in the world. See next month’s issue for more details. For further details contact Hilly on 0161 366 8207 or email [email protected] www.sports-insight.co.uk 13 Sports Insight Buyers’ Guide 2008/9 Book NOW and get a 10% early booking discount Kit Stop 10/8/07 3:53 pm Page 3 PRODUCT ROUND-UP McDavid ReSkin protect against friction McDavid is proud to announce the arrival of the world’s first breathable and reusable bi-elastic plaster. Pain due to friction can affect the performance of any athlete and if this pain can be prevented, performance and pleasure is bound to increase. Available as a bike patch, feet patch, hand patch and all-round patch, ReSkin can be applied to any area of the body where friction may result in rubbing, blisters and infection. Runners, walkers, cyclists, skiiers, racket sports players, footballers - the list of athletes suffering from friction-induced pain is endless - yet with ReSkin blisters can become a thing of the past. ReSkin features: ■ Prevents friction ■ Breathable and kind to the skin ■ Pain-free removal ■ Washable and reusable ■ Can be trimmed to fit For further information call McDavid on 08701 188002 or email [email protected] Kit Stop Essential stock for your shop Add some cool designs to the heart of your workout Combining outstanding looks with the most powerful features, Polar Electro UK has launched its innovative fitness monitors in 10 new vibrant colours. The ultimate training partner for anyone challenging themselves to new fitness levels or working on weight loss goals, this new range will complete any workout experience in style. Incorporating Polar’s trademark features, the new-look F4, F6 and F11 exercise motivators will be available in September in the following colours: F4 - striking Red Berry or Black Thunder F6 - inspirational Green Tea, Red Fire, Black Diamond and Black Coal F11 - electrifying Pink Fizz, Blue Glow, Grey Pepper and Blue Gold Polar leads the way in the fitness world - train with Polar and make your fitness story a success story. Polar Electro UK: 01926 310330. www.polarelectro.co.uk 14 SPORTS INSIGHT Kit Stop 10/8/07 3:16 pm Page 4 www.sportindustry.biz The Super Tramp Folding Rebounder At last - a good-quality, popular-sized rebounder that won't take up all your store space and is attractively and informatively packaged to sell 'off the shelf' or even 'off the pallet'. Packed in a display carton measuring just 80 x 40 x 10cm, supplied complete with a drawstring shoulder bag and weighing 10kgs, this is a purchase that can be easily carried out of the store by your customers. RRP is £59.00 and your delivered in-store price is from £23.80 (plus VAT). Specifications when assembled: 40 inch diameter. 8.5 inches high. 36 x heavy duty 3 inch springs. Maximum user weight: 100 kgs (16 stone). Rebounding continues to be an easy and popular form of aerobic exercise requiring minimum outlay, little space and no special clothing. Just kick off your shoes, step aboard and start gently bouncing. Check the mirror: you'll be smiling. As you set your own levels and intensity of training, literally anyone can benefit from rebounding. Also available for those who want to know more and get a greater benefit from rebounding are Margaret Hawkins’ excellent book - Rebounding for Health (RRP £5.99) and the PT Bouncer Complete Body Work Out DVD (RRP £12.99). Super Tramp Ltd: 0800 1971897. Email: [email protected] www.supertramp.co.uk www.sports-insight.co.uk Sports Insight Buyers’ Guide 2008/9 Book NOW and get a 10% early booking discount 15 Talking shop.lewis 10/8/07 2:21 pm Page 3 RETAIL INTERVIEW a lot of time as they can check stock and find all the information they need. We will still be offering a high level of sales service, but the VSAs will give customers an option to serve themselves - and our research has shown there are plenty of women who want to do that. How strong is the women’s fitness market? Very strong, and it keeps growing, especially running and swimming. Talking Shop USA PRO’s first retail outlet is due to open in central London in September. The designer store will have around nine fulltime staff, as well as ‘virtual assistants’. Sports Insight spoke to managing director Kevin Jarvis about the concept When and why did you decide USA PRO should go into sports retailing? Around three years ago, when I realised that the distribution in the UK was quite narrow and buyers edited our collections to the extent that the brand personality was totally diluted. We believe the time is right to offer women a one-stop shop for all their active clothing and footwear. What will the store be like? The store trades from 1,220 sq ft with two defined areas - clothing and footwear - which will be branded U Shu. The U Shu area will carry performance, physiological and lifestyle footwear. Brands stocked will be MBT, Nike, Asics, Puma, Merrell, K-Swiss, UK Gear and New Balance. What specific design factors were incorporated into the outlet? The store theme is very neutral with light beech floors, white walls and ceilings and accents of feminine colours to beams. Fixtures will be a combination of clear acrylic and brushed aluminium fittings. The walls are curved to enhance the femininity. The graphic presentation is unique. A lightweight suspended metal framework curves its way round the store above the merchandise and the graphics are interchangeable using magnetic tape. 16 SPORTS INSIGHT Tell us more about the virtual sales assistants. There are seven monitors and two plasma screens in the store, which will play USA PRO fashion shows and slide shows as well as promotional information. A touchscreen with builtin barcode scanner will be beneath each monitor, and by passing a selected product’s barcode over this screen the individual monitor will display a ‘catwalk’ video clip of a model wearing the selected garment or shoe. Stock availability, colour options, coordinating tops or bottoms, activity suitability and a size chart will be displayed - in effect it will be a silent sales assistant. The store will also be fitted with six webcams for security, enabling our retail management team to view the store over the Internet, analyse customer behaviour and check on merchandise layout. We will have a treadmill located at the back of the footwear store where a trained member of staff will film the consumer running, captured with software supplied by Asics, in order for the assistant to recommend the correct shoe. Are virtual sales assistants the future of retail? The VSAs were originally my idea, and I believe they will save customers What do you anticipate will be best sellers? Only one thing is certain: we will sell lots of black pants! What marketing strategies are accompanying the launch of the store? With the whole of the Carnaby area being relaunched, we see this as a stepping stone for us to raise both our profile with shoppers as well as establish the brand as a serious competitor in the retail arena. We hope to offer unique promotions throughout the first few months of launch: in-store events for people living and working in the area, incentives and special discounts to reward loyalty as well as a fantastic opening. What has been the biggest challenge involved in this venture? Finding the right location. How will you keep customers coming back? The retail industry is more unpredictable than ever at the moment with customers rejecting brand loyalty in favour of seeking something original and unique. We’ve worked hard over the past few years to create a whole active wardrobe for fun and fearless women. We have a fantastic all-female design team who we believe have an instinct for creating collections that are truly desirable. What future plans do you have with USA PRO retail? Our plans are to open 40 UK stores within the next five years. We also plan to open three stores in China and we also have interest from our distributors in Russia, Sweden, the Repulic of Ireland, Switzerland, Germany, Dubai, Israel and Spain with a view to opening flagship stores. si Reydon Textiles Ad.qxd 1/8/07 14:39 Page 1 PRECISION Training Offering a one-stop training wear NEW ULTIMATE TEXTILE RANGE JUST ADD BLOOD,SWEAT AND TEARS Reydon Sports on 0115 900 2340 or visit www.precisiontraining.uk.com solution - whatever your chosen sport. More styles, more colours, more value. We have everything that can help you enjoy your training, improve your proficiency and enable you to look the part with the introduction of our new Ultimate Range. 60 secs 10/8/07 1:15 pm Page 1 60 SECONDS INTERVIEW Atul Shah: “Our brands and licenses reflect the demands of the modern consumer” Seconds Atul Shah, managing director of Hy-PRO International Which areas have you experienced most growth in during the past year? Our licensed football items are always good steady business for us, and Street Gliders have flown out of the door. Our imminent launch of Street Gliders Evolution is getting retailers excited about the brand as they know the wheels-on-heels craze is still as strong as ever with kids. You seem to work with a wide range of brands. Why is this? It’s a very competitive market out there. Our brands and licenses reflect the demands of the modern consumer, who are becoming more and more fashion and brand loyal. By choosing to work with the most popular licenses and brands, we are able to target consumers more effectively with less risk of competition. How do you market the brands? We use a mix of advertising including TV, online and print. All brands are also supported by attractive point of sale and PR. We believe in an eclectic mix of marketing ideas that singles out the core consumer. What type of retailers do you supply? Hy-PRO obviously has strong relationships in sports retail from independents to larger multiples, but we also have very strong links with toy retailers, supermarkets and e-tailers. What do you look for in a brand before you take it on? We look at every aspect of a brand and the competition it faces, but our main focus will always be on whether a consumer will demand the brand on one of our products. Our main focus will be on brand 18 SPORTS INSIGHT recognition, brand longevity and consumer loyalty, as well as whether it fits within our core capabilities as a manufacturer. Our main footballing licenses speak for themselves. England, Manchester United, Chelsea, Liverpool and Arsenal have huge recognition and loyalty with consumers nationwide and sit well in our sports ranges. Likewise, other licenses such as Bratz and SpongeBob SquarePants have huge loyalty and recognition within core target audiences and are translating well on to our Street Gliders range. At the end of the day it’s the consumers who make or break a brand, but by doing our homework we can determine consumers’ needs and provide ranges that will be strong at retail. Do you have any plans to take on new brands this year? As with all companies, we obviously need to play our cards very close to our chest. All I can really say is there are some very interesting times ahead at HyPRO International. si the ft SPORT INDUSTRY summit WHERE SPORT MEETS BUSINESS 1 NOVEMBER 2007 THE CUMBERLAND HOTEL LONDON The Financial Times and the Sport Industry Group are proud to present the second annual FT Sport Industry Summit. The Summit will once again bring together the industry’s top decision-makers from right across the world of sport; not only from sporting associations and their sponsors but financial institutions, broadcasters and government, all of whom will come together to debate the up-and-coming challenges and opportunities for the sport industry. Panellists include: David Gill CEO, Man Utd Syd Miller Chairman, IRB Dick Pound WADA and ex-IOC Brian Barwick Chief Exec, The FA Sir Keith Mills Chair, LOCOG Nick Fry CEO, Honda F1 Paul Deighton CEO, LOCOG Register by 27/08/07 and SAVE £150 Find out more at www.ftsportsummit.com or contact Tom Caplan on 0207 240 7702 and [email protected] or Aliki Varsamides on 0207 873 4109 and [email protected] Sponsored by FTSIS_297X210+5_speakers3.indd 1 11/7/07 13:04:00 Whats hot 10/8/07 1:49 pm Page 3 PRODUCT FOCUS clothing that can be personalised with their club logo. How is it marketed? A brand-awareness programme has been rolled out targeting both the trade and end users. Brochures and e-shots are being sent to sports clubs and organisations of various sports - from football and rugby, to darts and judo. Trade advertising, PR and direct mail are also a key part of this exercise. Our website (www.gamegear.co.uk) gives the brand a strong online presence and is currently receiving a very high level of traffic. We are also launching a fantasy football trade competition for the 2007/08 season (see www.fantasyfootball.gamegear.co.uk). What is the most effective way a retailer can market the range? WHAT’S HOT Kustom Kit’s Gamegear range Kevin Farmer, Kustom Kit’s marketing director, talks us through this new range of sportswear for personalisation Can you give us some background on the brand? A new brand to the sportswear industry, Gamegear has been created by the team behind Kustom Kit - one of Europe’s leading suppliers of corporate and promotional clothing with almost 40 years of experience in garment design and manufacture. Rather than develop another consumer sports brand, the objective with Gamegear was to produce a range of sportswear designed to appeal to teams and clubs for personalising with their own logo. What are the key features and benefits? The Gamegear range represents unbeatable value in the teamwear sector. Manufactured only from the finest fabrics and to exacting technical specifications, Gamegear clothing combines outstanding performance and superior comfort in a great range of sporting styles and colours. The garments are completely free of branding, leaving more room for club and sponsor’s logos. With this in mind, Gamegear jackets and tracksuits 20 SPORTS INSIGHT feature zipped access points around the hemline for ease of logo embroidery or printed logo application. Why has the range sold so well? The brand has received a tremendous reaction from both the trade and sports teams. Our market research suggests that this is attributable to a number of factors: ■ The garments in the range are all designed to be versatile in order to appeal to the widest possible audience. ■ Coordinated options for kids and adults in jackets and tracksuits mean that these items have been very popular with football and rugby clubs that have teams from under eights right up to seniors. ■ Excellent stock availability from five UK distributors. ■ The quality and overall value that the Gamegear range provides has also had a very positive influence on sales to date. Who is it aimed at? Gamegear is aimed at sports clubs requiring stylish, quality team We offer a number of marketing support tools that the retailer can use. Smart Gamegear branded merchandise units displaying samples of the entire range are available and make a real statement in retailer’s shops or showrooms. A5 brochures are available free of charge and represent an inexpensive direct mail opportunity for targeting local sports clubs. There are a number of online support tools available to the retailer wishing to promote Gamegear. These include a personalised version of the Gamegear website with your own unique URL, the personalised email service, which can be used to create professional sales emails from a series of templates, and also a hyperlink to an online Gamegear ebrochure. All of these marketing services are provided free of charge. To request your copy of the 2007 Gamegear brochure and to find out more about the range or marketing support services, call the customer service team on 01332 858385 or visit www.gamegear.co.uk si Project1 31/7/07 12:42 Page 1 FSPA 10/8/07 1:46 pm Page 3 FSPA MEMBER NEWS and debated many hot golf topics. The next GCA Profit From Golf roadshow will take place on Wednesday, September 19, 2007 at Playgolf Northwick Park in Harrow, Middlesex. Internet seminar Hosted by Hewitsons, one of the country’s leading law firms, the FSPA invited members and non-members to a seminar on Internet trading in March on the recommendation of some of its members. After positive feedback, the FSPA will be arranging further seminars in the near future. FSPA focus The Federation of Sports and Play Associations presents a six-month review of 2007 events The FSPA took a number of companies to form a UK pavilion at ispo winter in Munich. The British group was among almost 2,000 exhibitors that displayed their products at what has become Europe’s largest sporting goods trade fair. With the ongoing support of the UKTI and the increasing size and success of the show, the FSPA is looking to expand the UK pavilion for next year’s show with space already booked with double the exhibitors from last year. Limited space is available and grants of up to £1,800 are available for eligible companies. For more information about exhibiting at ispo winter 2008 and to obtain an application pack contact Jane Montgomery on 02476 414999 ext 210 or email [email protected] EFTTEX The Angling Trades’ Association supported an impressive 16 members at the June show in Prague, including 11 who received funding through UKTI. The show was a resounding success for members of the British group, thanks in part to the attendance being one of the highest in the show’s 26-year history. SGMA spring market This was the first time that the Sporting Goods Manufacturers’ Association (SGMA) had invited European companies. The FSPA supported a group of UK companies, which were keen to explore 22 SPORTS INSIGHT the opportunities in this new market, and the UK pavilion generated a great deal of interest from visitors to the show. The FSPA will be taking another group of UK companies to the show in 2008. National Fishing Festival The ATA is confident it can build on the resounding success of last year with this summer’s National Fishing Festival - an extension of NFW to last the whole summer, from the middle of July right through to the end of August. The festival includes the popular Take a Friend Fishing campaign and a full review of the summer’s events will be in the next edition. For more information visit www.nationalfishingweek.co.uk Golf industry day at Woburn In April members of the British Golf Industry Association held their annual golf day, raising over £22,000 to assist the Golf Foundation in its work to bring more youngsters into the game. The BGIA held a dinner and charity auction the previous evening, with all profits going to the Golf Foundation, a charity committed to the sporting and social development of young people through golf. The money will be spent on the Foundation’s initiatives in schools, communities and golf clubs, aimed at increasing the number of young people who enjoy golf and learn and develop through the sport. The Golf Consultants’ Association’s Profit From Golf roadshow Sponsored by Ransomes Jacobsen, this event was staged at Greetham Valley Golf Club in Rutland in May. A total of 40 delegates, including key golf industry decision makers and golf course owners and operators, listened to a number of presentations FSPA within the play industry The FSPA has been heavily involved with the play industry through its play associations covering manufacturers and operators. It has been to External Works and Cityscape with the API and the PPA has held regional events throughout the UK. New research In spring 2007 the FSPA published the first results of a major research project that investigates the sports goods market in 35 countries in Europe. With topics including trends in sports participation, import/export statistics, overall market-size data and growth and ways of entering the market, the in-depth research tells you everything you could possibly need to know about the sports goods market in Northern Europe. “The FSPA is looking to expand the UK pavilion” The price is reduced for FSPA members. For more information contact David Pomfret on 02476 414999 extension 211 or [email protected]. Looking forward The FSPA will be taking part in the following events for the rest of 2007 and 2008: Leisure Industry Week; a seminar on agency law; Golf Europe; tackle and guns; Saltex; Innosport presentation; ispo winter 2008 (See above for details); EFTTEX 2008; and the SGMA spring market 2008. si Mar Systems Ad:Layout 1 8/8/07 15:01 Page 1 pop 10/8/07 2:10 pm Page 1 POP-UP RETAILING NOW YOU SEE IT NOW YOU DON’T Pop-up retailing is an exciting and cheap way of getting customers to try products, says Tony James ABOVE: Retailers are finding that pop-up stores bring brands to life One day there is exclusive merchandise at bargain prices, boosted by trendy promotions and often music and free drinks. Then, just a few days later, shop, merchandise and razzmatazz have vanished completely, as if they never existed. Welcome to the world of pop-up retailing, one of the world’s fastestgrowing selling trends. In simple terms it involves temporary outlets that a retailer can set up wherever bigspenders gather - before moving on. Connect Says Linda Berman, a strategic brand development specialist: “As the line between retail and entertainment blurs, temporary stores can connect with shoppers, create a buzz for products and occupy otherwise unused space. “Pop-up retailing is based on the consumer’s thirst for something that’s new and different. The idea is to inject some thrills and excitement into the retailing process. Traffic flow in stores is increasing, but that doesn’t mean customers are buying more, but it does mean they are looking more. Looking all the time for a fresh approach when offered goods for sale. And pop-up provides that.” No wonder retailers are using popup stores to generate buzz and excitement around a new product and 24 SPORTS INSIGHT check the pulse of consumers at a cost far less than other advertising media. Of course, temporary retail outlets aren’t new - for the past five years shopping centres have had speciality leasing arrangements that can provide empty space for a few days, weeks or months. What’s new is the interactive entertainment nature of the latest popup shops. Also known as guerrilla or buzz marketing, pop-up has grown worldwide into a £100billion business in the past two years as the appeal of shopping malls declines and shoppers are looking for what’s being called ‘experience retailing’. “Pop-up retailing is increasingly becoming a part of the growing trend to create lifestyle centres,” Linda Berman says. “These can combine outdoor space with shopping, parking and restaurants to create a vibrant neighbourhood feel and reinforce a sense of community. Pop-up adds a vital buzz and a fresh feel to a lifestyle experience. And there’s the exclusivity factor, too.” Favourite Neil Henderson, boss of advertising agency St Luke’s, says that retailers are increasingly looking to provide extra reasons for people to patronise their stores and pop-up is a current favourite. “Pop-up stores offer a thrill and also tell a story,” he says. “When people admire something bought from a store, the person wearing it can say, ‘this is how I got it and you can’t buy one because the store is no longer there!’ It’s the exclusivity that attracts people, and that works in the mainstream, too. “Not only do customers enjoy feeling that they are in the know, but retailers are benefiting by differentiating themselves from a very competitive high street without spending a fortune on advertising.” There are basically two types of pop-up outlet: ■ Those that sell products ■ Those that are created to generate brand recognition The pop-up trend is based on the theory that if new products can come and go, why can’t the stores that display them? And now they do - popping up unannounced, drawing the crowds, before disappearing or morphing into something else, leaving punters with a fresh and exhilarating experience. So don’t be surprised to see pop-up stores everywhere nowadays from airports to cruise ships, hotels to vans, empty warehouses and even on the beach. For instance, Target, the international fashion and sportswear franchise, recently opened a 1,500 sq ft temporary pop-up store for a month in pop 10/8/07 2:10 pm Page 2 New York’s Rockefeller Center to promote stylish new lines amid a razzmatazz of rock concerts, celebrity appearances and firework displays. Sales for the month were 200 per cent up on those of a similar-sized permanent Target store. And to snatch even more headlines, Target gave away half its pop-up proceeds to cancer research. Thanks to a new shopfitting concept, which means a pop-up store can be created and dismantled at lightning speed, sports and watch giant Swatch can make a surprise appearance at any major sports or entertainment event around the world at only a few hours’ notice. Says a Swatch consultant: “The plan is for instant stores to shoot out of the ground like mushrooms, enjoy a brief intensive presence then disappear and pop up in a different place a couple of days later. It works. People like to be surprised into buying things.” Gimmicks abound in pop-up retailing. At the last New York Fashion Week, the Creative Time fashion house caused a sensation with an installation consisting of a huge Perspex box that contained a single item - changed every day and ranging from a $7,000 dress to some bargain-price sports t-shirts. Red dots on a map changed at 1pm each day to announce where the glass box was going next. Locations changed throughout the day and business ended when all the day’s items were sold. T-shirt specialist Imperfectionist recently worked out a similar routine in London’s West End. The company gathered email addresses from its website and only gave customers a few hours’ notice of its next location. Those who attended were rewarded recently toured the Philippines in a converted container van selling students jeans at steep discounts. Umbro have been touring London’s East End, and The London Fashion Bus, a refitted double-decker, tours Britain stopping off at the most unlikely venues to offer trendy casual wear from young designers. Gap has made sure it hasn’t missed the bus by using one as a travelling pop-up store stopping at towns, cities and even beaches loaded with t-shirts, flip-flops and leisure wear bought and paid for at a cash till operated by the driver. Japanese clothing retailer Uniqlo has also taken the pop-up store concept on the road, driving two shipping containers into shopping precincts and giving impromptu fashion shows to surprised passers-by. Backfire But if you’re planning your own popup project, be warned that there can be problems. Sites in hot retail locations aren’t easy to come by. And experts warn that the project can backfire if the pop-up isn’t manned by your very best staff, who know all there is to know about the product. “We had to make sure we had people who lived and breathed golf,” says David Williams, who organised a recent pop-up roadshow for Cobra Golf, complete with a green and a driving range. “It was their enthusiasm and know-how which would bring the punters in.” Certainly, gimmicks are vital to the success of pop-up retailing Fila let visitors draw their own designs on a computer that was printed on free t-shirts. “We search the world for the unusual to bring to our pop-ups. We work with emerging brands as well as big manufacturers” with free drinks and music and all venues were a sell-out. Even the big boys have got in on the pop-up act. Nike has hit the road with the Nike Runner’s Lounge, which appears at pre-advertised locations where running enthusiasts can get free massages, drinks and snacks and testdrive Nike’s latest running shoes. The lounge was scheduled to stay at one recent location for three weeks, but was so popular that it violated all of pop-up retail’s unwritten rules and stayed open for over four months. Quick to get in on the act, Levi’s Says Linda Berman: “An increasing number of retailers are finding that pop-up stores bring brands to life and let customers sample products without much cost. Try getting that amount of feedback from a 20-second TV ad.” Consultants like Russell Miller, 36, founder of Vacant, a pioneer of the ‘here today gone tomorrow’ pop-up retail craze, say that pop-up is perfect for small low-budget retailers. Miller used to work in corporate advertising in London and New York but made the break when he launched his first Vacant pop-up in 2003, renting an empty space in a store foyer to sell limited-edition leisure gear. “It seemed I had unconsciously tapped into what punters were after exclusivity, novelty and hip happenings,” he says. Soon Vacant had worked out a winning formula that saw the business grow 60 per cent in its first year and has made it a pop-up legend. This is how it works: Vacant takes over an empty space for a month and sends out private invitations by email from its million-member database to a showcase of one-off and limited-edition products. “We want people to feel like they’ve found something unique and special,” Miller says. As an added attraction, Vacant stages art installations and creative happenings - the company recently built a mini racetrack at one pop-up venue. “We search the world for the unusual to bring to our pop-ups. We work with emerging brands as well as big manufacturers and help them to come up with unique stuff. And we don’t tell anyone until a few days before we open.” Could popup retail be for you? Studies have shown that renting unwanted space on a short-term basis can be surprisingly cheap maybe a tenth of the price of a long-term rental. “Guerrilla selling is all about creating fast businesses in areas where you previously haven’t had a presence,” Linda Berman says. “You’ll soon find people flock to something that’s different particularly when it could be here today and, literally, gone tomorrow.” si LEFT: The big boys such as Gap have got in on the popup act www.sports-insight.co.uk Sports Insight Buyers’ Guide 2008/9 Book NOW and get a 10% early booking discount 25 NPD LEWIS 10/8/07 2:05 pm Page 1 WOMEN’S FITNESS REAP THE REWARDS Style in women’s fitness has changed significantly over the past couple of decades as health hungry consumers look for the latest choices Remember when the female fitness options were yoga, callanetics and Jane Fonda’s workout? A t-shirt, a pair of tight leggings plus some legwarmers were the norm in those days. Now the opportunities are plentiful. ‘Women’s fitness’ conjures up a variety of activities from power yoga and pilates, to dance, a workout in the gym, pumping some weights, running, as well as jumping on one of 20-30 static bikes in an enclosed room to try your hand at spinning. Popular Some of these were available all those years ago, but today they’ve just become that bit more fashionable - and hence more popular. Others are clearly developments on particular fitness practices offering superior exercise. 26 SPORTS INSIGHT NPD LEWIS 10/8/07 2:26 pm Page 2 Fig 2 - Retail Type Value Share of Females 12+ Sports Apparel Purchases in Great Britain Source: The NPD Group Sports Apparel Consumer Panel Products, likewise, seem to have become more popular, with a wider selection available to the female consumer and technology playing a bigger part. Brands and retailers alike have been upping the ante over recent years, focusing their ranges and displays on targeting the styleconscious female. Retailers have been seen to promote female specific areas instore, including much heavier reliance on female focused window dressing, whilst the brands have all developed female specific ranges focusing on what’s important to the female consumer - colour, fit, cut and technology. Nike’s dance ranges, which can be used in and out of the gym as a fashion statement, are a good example of this. Expenditure Competitive In terms of expenditure, women spent a combined €9.5 billion across the big five European markets (Great Britain, France, Germany, Italy and Spain) on sports footwear and apparel in the 12 months to March 2007. Germany represented the largest country for females 12+ apparel and footwear combined (see fig 1). Great Britain, however, was the largest market for sports footwear and it may come as no surprise that Italian women spent more than their counterparts in the other four countries on sports clothing in the last year. In Great Britain, wider availability and more brand options have been the primary developments over the past decade. Female focused websites provide a new alternative to the general sports store or high street own-label retailer, and these websites welcome you with an uplifting array of bright colours and a surprisingly large portfolio of brand options from Falke, Pure Lime, Lucy P, Ronhill, USA Pro (which is opening a flagship store in London soon), as well as Nike and adidas product. The retail environment for women’s products has become more competitive over the past few years. According to The NPD Groups’ sports apparel consumer panel, department stores, clothing stores and mail order stores all declined in the share they took of the money spent on women’s sports apparel. As a group, in 2004 they captured 46 per cent of value sales, whilst in the latest 12-month figures they accounted for just under 32 per cent. Taking the share are two quite different retail channels. General sports (JJB Sports, Sports Direct, JD, specialists, etc) and internet-specific stores (largely sports focused) increased their stake from 24 per cent to 29 per cent, whilst at the cheaper end of the market supermarkets, discount and cash and carry stores grew their presence from nine per cent of value sales to 13 per cent (see fig 2). In the current climate, with consumers particularly females - looking for that something a bit different to wear, the smaller brands and retailers look certain to reap the rewards, at least for the short to medium term. For further information contact The NPD Group sports team on si 01932 355580. www.sports-insight.co.uk 27 REFIT 10/8/07 2:16 pm Page 1 SHOP REFIT Don’t forget the outside of your store when considering a refit New lick of paint Keeping your store looking modern and fresh is essential, but does a refit really deliver any tangible benefits? Dave Howell reports Take a minute to look at your store objectively and from the perspective of a customer. Does the layout, colour scheme, lighting and merchandise displays create an attractive environment that would persuade you to make a purchase? Even a cursory glance at the other stores in your street will illustrate how often refits now take place. What was once an event to undertake every five years on average, now takes place every three years. With more consumers moving online to shop, refreshing your store is certainly one way you can entice potential customers away from their computers and into your outlet. Brand planning What is clear is that in a retail environment that changes rapidly to match the evolving needs of the consumer, your store design must always be part of your business’s brand planning. What’s more, a badly designed store, or an ill-conceived refit, can severely damage a business’s ability to attract and retain a loyal 28 SPORTS INSIGHT customer base. Creating the right environment within your store is crucial. Store design isn’t simply a cost that you have to take on board, but an asset you need to cultivate as part of your store’s overall marketing strategy. “Store environment is a critical factor in the success of any retailer with such a wide choice of channels why would a consumer want to shop in a cramped, poorly lit store that resembles a jumble sale when the competition offers better conditions?” says Richard Ash, managing director of Green Room Retail Design. “Even discount retailers realise they now need to present their products in a well-considered manner - this has been evident in the fashion sector with stores such as Primark and Peacocks creating fantastic stores that make their discount offering even more appealing.” Sports retailing is certainly a specialised market and as such you can focus on the narrow range of environmental and emotional factors that bring customers into your store. Says Karl McKeever, brand director at Visual Thinking, a brand delivery consultancy: “With a specialist or niche product range, it is vitally important to create the most appropriate look and feel to the store to provide the best ambience and atmosphere through every element of the store environment. “When sports stores get it right, they can convey product expertise, sport competence, professional association and credibility, range authority and create a sense of trust for the products and brands stocked.” Key issues Store refits need to focus on a number of key issues that all retail outlets must bear in mind. There is a trend in retail design at the moment that states less is more. Retail spaces are opening up and becoming more spacious. There is a good reason for this, as research has indicated that more space between shelving can actually increase sales as customers can better view the goods they are interested in. It’s also very easy to forget the outside of your store when considering a refit. Don’t forget that customers will see your store for the first time from the street. Looking closely at new signage and perhaps a new window design is money well spent. Often, new stores will have REFIT 10/8/07 2:16 pm Page 2 fantastic interiors, but spend little on their facades, which is a massive commercial mistake to make. Start your store redesign by standing on the street and closely surveying your store from a passing customer’s perspective. A complete rebranding of your store, or a simple refit to bring fixtures and fittings up to date, should be approach with as much care and attention as you can bring to the project. Refit companies can now turn around a complete project overnight if you’re prepared to pay a premium for this speed of service. The more likely scenario is that you’ll need to close your store for a period of time to complete the work if it’s to be extensive, such as laying new flooring. You’ll know from your sales figures when in the year you have minimum footfall in your store, but choosing the right time to action the refit is only half the project. It’s important to do your homework. You could potentially be spending tens of thousands of pounds on a completely new refit, so getting the store design right is a must. Professional help is an essential component of a successful store refit. The consultants that you hire will have their fingers firmly on the retail store design pulse and can advise you of the latest trends. It’s vitally important that your new store design remains contemporary for as long as possible. You wouldn’t contemplate stocking last season’s football shirts, so ensuring your store design remains stylish and attractive, and also supports the design trends that your customers will be aware of, is a very important consideration. When it comes to store design, off-the-peg identikit fittings could do your store fittings with a long-lasting enduring appeal - ie, no coloured shop fitting systems. Stick to basic finished black, chrome or grey metals. Don’t spend money on showcase features that will quickly become dated or tired funky cash desks or feature pieces. Invest well in lighting and good shop fitting systems and fixtures. “Restrict the cost of ceilings and other items that customers don’t care about. Open, dark, painted out ceilings are a good way to inject a stylish look at a low cost. Keep flooring neutral and versatile - don’t invest in restrictive pathways and finishes - stores need maximum flexibility to plan layout changes.” In context It’s important to always put the changes you make to your store’s design into context. Blindly following what other stores are doing shows a lack of imagination, but more importantly, a lack of understanding of your own customer base. If you look at the store design of retailers like Size? you can clearly see how the store has been fitted to reflect who their customers are and what they expect from the retail environment they shop in. Store design is about shelving, POS and lighting, but these go hand-in-hand with who your customers are and what they want from your store. All retailers know that their stores have to move with the times. Refits are now happening more frequently than they ever have in the history of high-street retailing. This is in response to a number of factors, not least of which are consumers’ insatiable appetite for anything that is new. With sports retailing inexorably linked to fashion, periodically upgrading your store’s design is a must if it is to reflect the consumers have something new to satisfy their interest, and done well it should be done to capitalise on specific high traffic generating opportunities. The 2008 Olympics gives sports retailers of every size a major opportunity to convert interest in The Games into sales, but only if they are prepared well in advance.” Green Room Retail Design’s Richard Ash offers this advice: “Work with the brands - they will support you if they feel your proposition fits their marketing strategy. They will supply you with equipment, graphics and POP often at no cost. “Quick fixes to enhance your store would include a lick of paint to the front of the store, improved window displays, clear the stock clutter, improve your signage, relayout your fixtures to improve customer flow, improve your changing rooms - people who try on product are 70 per cent more likely to buy than those that don’t. “Encourage your staff to encourage customers to use the changing rooms, have a core range of accessories at the till and prompt customers who have just purchased some boots to buy leather protector or spare studs when they buy some boots. Think about your product adjacencies and keep it moving tennis rackets next to tennis kit, football socks next to the boots. It all seems very logical, but it is so often overlooked.” If you’re planning a store refit now, take a step back and look at the other retailers around you. Ask yourself what M&S or Next are doing with their store design. They have spent millions on understanding their customers and what kind of environment sells. “All retailers know that their stores have to move with the times. Refits are now happening more frequently than they have ever in the history of high street retailing” more harm than good over the longterm. The investment you make now must be put into the context of your long-term profitability. Says Karl McKeever: “Plan, plan, and plan the changes carefully to minimise disruption to trading. Develop store design with longevity in mind - don’t adopt a current design trend too slavishly or restrictively - it will date fast and you’ll be stuck with it. “Source and purchase versatile changing market that your store and its stock have to live within. “Of course, we live in a ‘change’ society now where people are exposed to and get tired of things quickly. Marketing has weaned people to react to the latest trends and this in itself has become a hungry beast that needs to be constantly fed,” says Karl McKeever. “The challenge for companies is to create opportunities to refresh certain areas on an ongoing basis, so How can you interpret what they have done across their stores? Also, don’t forget the other retailers in your sector. Larger companies again can give you some ideas for your store. Interpret what they are doing in your own unique style. If you copy, customers will instantly see this and possibly vote on your design with their feet. It’s a thin line to tread, but one that can be done with a little thought and attention to detail. si www.sports-insight.co.uk 29 rugby intro 10/8/07 2:19 pm Page 1 IN SEASON RUGBY WORLD CUP PREDICTIONS ■ “It would be great to see England Cup runneth over Expert advice on how to boost sales ahead of the Rugby World Cup How do you maximise the retail opportunity that the Rugby World Cup presents before, during and after the tournament? Sports Insight spoke to a number of experts to get their opinion, plus their views on their company’s summer best-sellers and how far England will progress in the tournament. Get to the front “Now is the time to get rugby stock to the front of the shop,” says Rob Davies, GILBERT Rugby’s brand manager. “As with all event-based sales, the more you can sell before 30 SPORTS INSIGHT the tournament actually starts, the less you will be dependent upon favourable results for the home teams.” Says Dr Anthony Lovat, managing director of OPRO: “Rugby will be seen, talked about and hopefully celebrated. However, rugby is not the UK’s premier sport, so many shoppers will not be intending to purchase rugby products when entering retail outlets or visiting websites. “If retailers take advantage of the on-screen publicity and place international rugby shirts close to the front of their outlets for the duration of the RWC, they should see a reach the heights of the last tournament, but somehow I can’t quite see it. Maybe the quarters at best.” Sean Dean, operations director, Optimum ■ “I think England will get to the quarters, or maybe the semis. As we are originally an Australian-based company, I will have to say the Aussies will win. But it would be fantastic to see one of the home nations win it.” Gill Sandford ■ “England have the ability to go far. The quarter-finals should be the beginning of the true competition for England, and then it’s a matter of not just how they play, but how much they believe they can win.” Dr Anthony Lovat ■ “England all the way. I have to say it, I’m English through and through. However, I can see a France vs South Africa final, with the Boks to win it.” Rob Davies ■ “My head says New Zealand, although my heart hopes England spring a major surprise.” Simon Hodgkinson ■ “My heart says England will go all the way, but my head says the quarter-finals. Unfortunately, due to a variety of factors, we do not have a settled team. I think the inconsistency that the team has had to endure due to poor management and injuries will be its downfall. My money is on the All Blacks.” Neal Spencer rugby intro 10/8/07 3:51 pm Page 2 marked increase in purchases from customers who had no intention of buying rugby goods in the first place.” But don’t bet everything on replica shirts, says Simon Hodgkinson, sales director at Samurai: “The opportunity is there to increase sales across all areas of retailers’ rugby business, not simply replica shirts. The biggest mistake I think the retailer could make is not recognising that and sinking all their funds into the replica market. “One thing companies like Samurai find is that teamwear orders grow significantly in World Cup year, because of the added interest in the sport and the subsequent additional revenue gained by clubs from new sponsors. The retailers who will come out the best will be those that immerse themselves into the local rugby market.” Novel ideas Neal Spencer, group director at GNG, has some novel ideas on how retailers can boost sales both during and after the tournament. “Retailers need to dedicate some of their space to a range of replica kits, boots and protective gear, with TVs showing live group matches or re-runs of England’s 2003 triumph,” he says. “Rugby-themed events could also take place. I would suggest approaching local Premiership or National One clubs to organise a ‘meet the players’ day, which would benefit the retailer, the club and the profile of rugby union. “As for after the tournament, an England victory would, once again, see a surge in interest in playing and watching the game at all age groups. Retailers should capitalise on this by having ‘World Cup winners’ offers on selected lines to drive footfall into their stores. “However, England winning seems a pipe dream, but the RWC will still increase awareness and interest in the game. If, say, the All Blacks win, their replica shirt sales are likely to increase and people - even some English people - will attach themselves to the team as many football fans do to Brazil just because they adore the way they play.” It seems that, whatever the fate of the home nations, every well-prepared and proactive retailer stocking a good rugby range is likely to be a winner this summer. BEST SELLERS ■ Nomis The Glove and Spark ranges are top sellers, although Nomis is expecting a big sales increase in its 3/4 rugby glove. “I believe you will see more club players wearing orange gloves after the RWC,” says Gill Sandford, marketing manager at Nomis UK. ■ Optimum Its number one product is the company’s range of Optimum Stik Mits. The new Blaze and Inferno range of rugby boots have proved extremely popular and Optimum’s shoulder pads and headgear are still excellent sellers. ■ GILBERT Rugby Generic ranges are going well at the moment, as well as items such as keyrings and stress balls. National product has started steadily and is likely to pick up as people become more involved in the tournament. ■ Samurai Its entire leisure range is currently selling well at retail. ■ OPRO Sales of England, Scotland, Ireland and Wales mouthguards are expected to soar. Other nationality mouthguards will also be strong sellers. ■ GNG Sport Its branded post protectors are in demand from sponsors at all levels of the game. They utilise the latest protective foam material and leading-edge digital printing technology to ensure durability. www.sports-insight.co.uk 31 Rugby profiles 10/8/07 3:50 pm Page 1 IN SEASON RUGBY www.sportindustry.biz Rugby Samurai Samurai’s UnderSkinz 142 is one of the best temperature control garments available and is part of a range of highperformance garments that aids maximum muscle endurance and quick recovery. Originally in grey, success has meant the introduction of black, white, red and navy to accompany the existing range. Black and white will be stocked, but Samurai also offers a made-to-order service for its UnderSkinz 142. 32 SPORTS INSIGHT Decorative and functional flatlock stitching is offered in nine colourways, including black, white, red, navy, sky, grey, bottle, maroon and amber yellow, allowing hundreds of colour combinations. The retro-style branded Leinster t-shirt remains a favourite - it looks great and is now finished with neck tape and a side label in a slightly heavier fabric. Samurai Sportswear Ltd: 0870 725 5000. www.samurai-sports.com [email protected] Mitra Ad:Etailing QX (lewis) 8/8/07 15:10 Page 2 Mitre Rugby World Cup Promotion Mitre is pleased to introduce its new rugby collection for the 2007-08 season The range comprises of professional, training and recreational rugby balls, rugby footwear and protection, with team-wear due to be launched in Q4. In the build up to the season, the brand has been focussed on securing new endorsements across their rugby range, to add to the long standing relationship with FIR (Italian Rugby Federation) as their Official Ball Supplier which was recently renewed until 2011, and now with a number of International players that will be wearing Mitre footwear during this years World Cup in France, including Peter Bracken of Ireland and Bristol, Kevin Yates of England and Saracens, Rocky Elsom of Australia and Luke McAllister of New Zealand. As part of their world cup trade promotion, Mitre is selling ‘fun graphic’ country specific rugby balls in size 5 at unbeatable prices. Countries include England, Wales, Scotland, Italy, Australia, New Zealand, South Africa and France and with every 40 balls bought they are giving away a free dump bin to be used at retail. For more information on Mitre’s promotional ball offer, please contact [email protected] or 020-8970-2866 www.sports-insight.co.uk 33 Rugby profiles 10/8/07 3:08 pm Page 3 IN SEASON RUGBY www.sportindustry.biz ASICS Tigreor Rugby Leading the ASICS rugby range is the new Tigreor Rugby, a true innovation for the game. To be worn by England internationals Toby Flood and Jamie Noon at the 2007 Rugby World Cup, the Tigreor Rugby is the first boot of its kind to include injury prevention features. ASICS’ HG10mm gradient technology, coupled with its SoLyte technology in the midsole, enables the rugby player to perform at maximum capacity whilst minimising the risk of injury through undue pressure and force on the lower body. Available in a multifunctional cleat or 4-2 stud configuration, the Lethal Tigreor, with its stunning gun metal, red and lightning finish, will bamboozle opponent back lines this season. SSP £90.00. Contact ASICS Sales on 01925 243360 or visit www.asics.co.uk Rugby OPRO launches self-fit mouthguard range OPRO, the world’s largest supplier of custom-fitting mouthguards, is launching a range of self-fit mouthguards OPROShield - which is available online and at leading retailers. It utilises a unique, revolutionary patented design involving internal fins and multiple materials. Dr Anthony Lovat, managing director at OPRO, explains: “OPRO has previously refused to enter this market place. It is only now that we are confident that we have the design and technology right to produce a self-fit product which we are happy to bear the OPRO name.” Tel: 01707 261261 or visit www.opro.com 34 SPORTS INSIGHT Skins Ad:Layout 1 10/8/07 16:25 Page 1 Rugby profiles 10/8/07 3:08 pm Page 5 IN SEASON RUGBY www.sportindustry.biz West goes East With so many companies importing from the Far East, it is refreshing to see GNG Sport redressing the balance. Having previously shipped goods to Beijing and Hong Kong for the Sevens World Series, it is now sending consignments of rugby equipment to Singapore. The latest post protectors heading off to the Far East were manufactured utilising cuttingedge digital printing technology. 36 SPORTS INSIGHT “With digital printing we can reproduce almost anything, and having experienced the humidity in Hong Kong first-hand during the recent sevens, these post protectors are made to look good enough to drink,” says GNG Group director Neal Spencer. GNG Sport is the leading manufacturer of branded rugby equipment. Enquiries to Neal Spencer on 01924 418935 or email [email protected] Asics Rugby Advert A4 9/8/07 16:33 Page 1 g kin S. rea ASIC b ion d un from ent lying v o c r e pr pp ogy 7, g New gland jury and a m n n 0 chnol n i m n y &E i e 0m g s tu tise hnolo e HG1 eviate Au tion t r r e l o ven c p l f h e x lly a t t a w its e shoe turing tically speci Ne ry pre g n e s i e a a , Fe dr bs anc ring inju is b rform Rugby. nt that er lim S e C w ASI high p rld of gradie the lo . o l and the w a hee rough d ankle , y o t g an n th it nolo d strai endon h c te ss an lles t i stre he ach t on od s Flo Falcon y b e l t To s a BY UG ed R R R EO /White/ R G l TI eta L m HA 1 Gun , 14 T E 0 3 L S 90 2, 1 1 0 her PJ7 6-11, leat c i t : e r Size nth nte : Sy el cou r e Upp rnal he le, dso ole e i t x m E te uts Soly mer o uds : e l y st So e Pol ble t a y v l ing, So remo last h d t r i w Boa es: EVA r u t Fea ovable Rem liner k gr soc 309 : t h ig We For more information or to order this product please call 01925 243 360 or e-mail [email protected] AlfieAdvert07_2.indd 1 30/7/07 12:20:47 Karakal:Etailing QX (lewis) 8/8/07 15:41 Page 2 Get a Grip At the top of its game for more than two decades, the Karakal PU super grip remains THE No1 PU Grip for all racket sport players. The grips have a unique surface thickness, which stops vibration, and a super tacky comfort feel, helping to increase gripping power. Now, here comes the science bit….. …..Karakal have added ‘nano’ sized ceramic particles at a molecular level, which has greatly improved the grips’ durability, gripping power and comfort. As well as the improved PU surface, Karakal has launched a new range of more customer-friendly packaging for 2007. The new blister pack features a sample of the surface section material, allowing customers to touch and feel the surface before they buy. PU SUPER GRIP ■ NEW Blister pack ■ or box of 24 ■ Non-slip PU surface ■ Super absorbent ■ Super tacky ■ Extra thick ■ Self adhesive ■ Universal length ■ Extra long life ■ Colours: Assorted, Multi, Duo or Black www.sports-insight.co.uk 39 raquet intro 10/8/07 2:15 pm Page 1 IN SEASON RACQUET SPORTS Increase your racquet sales Paul Smith of Ashaway UK and Dave James from Dunlop Slazenger provide their top tips If you want to increase your racquet sales, read on. We’ve collected the views of two of the sector’s experts - Paul Smith, head of sales at Ashaway UK, and Dave James, Dunlop Slazenger’s European sales director - on how to do just that. “Offer a demo racquet service, but charge a £5 fee, which is refunded when a racquet is purchased,” says Paul Smith. “It stops customers using your demo facilities and then buying elsewhere.” Smith’s other tips include: ■ Make selection easy for the customer. It is better to have three pieces of 10 different frames neatly displayed by brand and price than 40 different frames on a shelf. ■ After-sales service. Provide a 40 SPORTS INSIGHT discount card for restrings and regrips with each racquet purchase. Make sure you clearly mark the benefit near the racquet display - it will encourage customers to buy from you now and keep them coming back. ■ Keep your brochures. They are a useful resource. It’s not always practical to train all your staff on every racquet, so keep your brochures in a neat file and tell your staff to refer to them when asked questions. You may also get further sales from being able to show customers frames that you currently do not stock. ■ Rotate your shelf space. Tennis racquet sales will peak in summer, while badminton and squash will peak in winter, so make sure your stock and shelf space make the most of this. Says Dave James: “Have a local tennis coach linked with the shop who is using and endorsing the product - this helps to build brand awareness and is a good way to pass on ‘free’ advice to customers.” James offers this further advice: ■ Offer a demo service to give potential customers the chance to try before they buy. Tennis racquets can be an expensive item and should not be chosen solely on the perceptions of the brand ambassadors. The key motivating factor has to be that the purchase will enhance the player’s game. ■ Establish a link with local tennis clubs in the area. Offer to attend open days and work with brands to make an impact on the club’s day. A good open day will stick in the mind of potential customers. raquet intro 10/8/07 2:15 pm Page 2 SQUASH SALES UP AT SMASH SPORTS Smash Sports, the UK distributor of Tecnifibre, has reported a 30 per cent increase in squash racquet sales compared to last year. This has been reflected by a steady increase in new accounts, particularly retail shops and pro shops with professional coaches, who value the emergence of a high-quality brand with distinctive benefits. Says Tom Haddley, commercial director of Smash Sports: “The Tecnifibre brand image is growing, thanks to increased sales and confidence in the product range. Furthermore, this has been supported by a number of professional player contract signings within the men’s game.” Explains Harry Gershfield, the company’s sales director: “Tecnifibre is renowned for its squash string range, but now offers a complete range of tennis strings, grips, player accessories and affordable technical sportswear for men, ladies and children. “Through careful target marketing, it is anticipated that the brand will continue to grow in 2008 and will take away market share from its competitors.” Smash Sports’ managing director Mark Ibbotson says that Tecnifibre’s research and development and highly acclaimed technological prowess allows it to keep ahead of the competition. ■ In-store promotions, shelf stock presence and well sited point of sale and window displays are all ways to catch the attention of the consumer and make them more aware of new product technologies. This promotes effective communication of features and benefits, helping customers to make an informed choice. ■ Staff training is very important. To be knowledgeable about the product and to be able to answer customer questions encourages them to return to your store time and time again. Also, having knowledge of the type of string and grip on each racquet helps to promote repeat business from each sale. It is vital for tennis specialists to be able to offer this level of service to differentiate themselves from other retailers. si www.sports-insight.co.uk 41 racquet profiles.LEWIS 10/8/07 3:01 pm Page 1 IN SEASON RACQUET SPORTS www.sportindustry.biz ASICS GEL-Sensei The GEL-Sensei is ASICS’ flagship court shoe, filled with ASICS technologies to improve the user’s squash experience. Key features include RhynoSkin forefoot reinforcement to reduce excessive wear on the upper and a biomorphic fit to suit your foot shape. Inside, the GEL-Sensei includes a SpEVA midsole, forefoot DuoMax for pronation control, a Trussic propulsion plate and wet grip rubber for supreme traction and stopping ability. Finished in Azzuri, White and Lightning in men’s sizes only, this great-looking shoe is the very best footwear for serious squash enthusiasts. SSP £80.00. Contact ASICS Sales on 01925 243360 or visit www.asics.co.uk Racquet sports Talbot Torro Badminton racquet specialist Talbot Torro has introduced two new racquets into the Isoforce range for the forthcoming season. The Isoforce Ultralite is an extra-light racquet due to its slim shaft - even with the Power Wave system it weighs only 80 grams. It provides excellent handling and extra speed, particularly when hitting smash shots. The second new model, the Isoforce 511 Slim, is an extra-strong, one-piece racquet featuring Carbon 4. The 511 is designed for club players who are looking for a competitively priced graphite racquet with a high specification. The Talbot Torro range is renowned for featuring exceptional quality racquets at extremely attractive prices. Talbot Torro also offers the range of badminton equipment for the Bisi programme, the official development products used and recommended by the sport’s governing body, Badminton England. The Bisi racquets have special handles and drop shape heads, which are suitable for youngsters just starting the sport and developing their skills. For more information contact Lewis Tovey on 01642 224444 or email [email protected] 42 SPORTS INSIGHT Asics Tennis Advert A4 9/8/07 16:27 Page 1 ers e ven play aken e d ang r s i s n i an et ten g enn for CS hav Solyte and prin ICS T s t S I s c a S es AS du new 8 A pro level. es such ing sho rtable y t i i l The mer 0 t n mfo hes qua run olog Sum es top the hig techn g ship ost co at art eir fla the m r. vid e pro peting of the h e of s ev mt com e state fit fro uce on is shoe c r mo orphi to prod g tenn m in o em Bi orb d th ck abs e s u sho and ION ck UT ing/Bla L ESO ightn L-R hite/L E E G 193 W TH 0 00 14 it, EY7 : 5-13, ic F h p e r z o Si iom Fit, h: B l Heel gue, t i ot W ona Ton ear fo S l s e r R C Pe Grav ole. ASI i s Ant te mid t GEL lution Soly forefoo e Reso h and g you t n i gr br 382 : t igh We For more information or to order this product please call 01925 243 360 or e-mail [email protected] racquet profiles.LEWIS 10/8/07 3:01 pm Page 3 IN SEASON RACQUET SPORTS www.sportindustry.biz Ashaway Rackets Ashaway’s 2007/08 rackets are amongst the best in the business. With an extended range, excellent graphics and the latest materials used in construction, the range covers every badminton player’s ability and price point. Goode Sport provides above average margins, superb service and quick delivery from a brand synonymous with badminton. Pictured is the new Kevlar series, which offers more power for strong hitters. The stiff shaft needs the high swing speeds to generate maximum power. All rackets can be seen on Ashaway’s website. The company’s clothes, shuttles and accessories aren’t bad either! Tel: 01707 321397. www.ashaway.co.uk Goode Sport, Newton House, Broadwater Road, Welwyn Garden City, Herts AL7 3BQ. Tecnifibre Squash Racquets The new 2008 Carboflex 140 squash racquet, as used by former world number one Thierry Lincou, is Tecnifibre’s best selling squash racquet. It now comes with the highly acclaimed XOne Biphase 1.18mm string in a striking red. After play-testing the racquet, Lincou’s comments were: “More feel, more power, more spin.” The Carboflex racquet is constructed using Graphite and reinforced with Texalium, which enhances its performance. The new Dynergy 125 features ‘jumbo shaft’ technology for significantly increased power. It also benefits from the X-One red string. Tecnifibre is proud to boast a growing team of world ranked players, including Wael El Hindi, Amir Atlas Khan, Bradley Ball, Mohammed El Shorbagy and Omar Mosaad. The company also supports a number of promising juniors and established senior national players. For full details of the Tecnifibre range of squash racquets, from £29.99 to £139.99, visit www.tecnifibre.com or call Smash Sports on 0870 242 2070. 44 SPORTS INSIGHT TTK Advert:Layout 1 10/8/07 16:28 Page 1 Ransomes Ad:Layout 1 9/8/07 11:54 Page 1 JR SPORTS AD:Layout 1 8/8/07 15:50 Page 1 Support profiles Qx 10/8/07 3:03 pm Page 1 IN SEASON SPORTS SUPPORTS www.sportindustry.biz McDavid 195 Light Ankle Brace With the approach of the rugby, football and hockey seasons, ankle injuries increase dramatically. McDavid, the world’s leading body protection brand, recognises that an ankle support needs not only to be able to offer ultimate support, but also to be flexible and adjustable to ensure that the athlete is comfortable when wearing the product. The 195 Light Ankle Brace is the solution to these issues, featuring an ultralight nylon shell with fully adjustable figure 8 straps to simulate athletic tape. Straps can be tightened at any time without replacing the brace and with padded lining, a notched front and an elastic heel and tongue, the 195 is a must for any ankle injury. Available in black or white, the 195 fits either ankle. For further information call McDavid on 08701 188002 or email [email protected] Sports supports Vulkan Si Knee The new Vulkan Si Knee has been developed using the highest quality grade of materials to help retain heat at the site of the injury, accelerating the healing process by increasing blood flow and oxygen to the damaged tissues. Key features include: Hg80 by Mueller. Superlative support - no sweat Traditional neoprene supports provide the soothing warmth needed for strained muscles, but the downside is the sweat that forms underneath. Hg80 by Mueller replaces neoprene with Hydracinn - a Mueller-exclusive material that warms the affected area, but then wicks away the moisture so there is no residue sweat. This also helps the support keep its shape during prolonged use. The Hydracinn is bonded with AEGIS - a revolutionary antimicrobial barrier - to protect against odour-causing bacteria and fungus. Inner grip strips then hold the supports in place and prevent annoying slipping. Products in the range include wrist, ankle, knee and elbow supports. To enquire about stocking Hg80 by Mueller supports, call Greg Soffe at 1000 Mile Sportswear on 07801 923212. 48 SPORTS INSIGHT ■ Unique silicon support around the patella to exert pressure in this key area ■ Additional silicon has been placed around the back of the knee to provide pressure and support around the whole knee joint, making it feel secure and stable ■ The cut-out around the knee is designed to alleviate pressure for those experiencing pain or swelling around the knee cap ■ Superior heat retention allows increased blood flow to the injury ■ Seamless luxury comfort for total flexibility ■ Air holes to allow the skin to breathe ■ Improved agility through Flexion grid around the back of the knee For more information and a full range brochure contact the Vulkan Sales team on 0161 626 8339. McDavid Ad:Layout 1 8/8/07 15:56 Page 1 Art. 429 PSII HINGED KNEE BRACE Art. 452 WIRST STRAP Art. 431 ANKLE SUPPORT Art. 401 KNEE SUPPORT Art. 493 UNIVERSAL BACK SUPPORT Art. 462 UNIVERSAL SHOULDER SUPPORT Country Manager UK & Ireland Mob: 07968485188 Tel: 01993 840095 [email protected] Art. 195 LIGHT ANKLE BRACE WITH FIGURE 8 STRAP Art. 485 TENNIS ELBOW SUPPORT football profiles 10/8/07 2:57 pm Page 1 IN SEASON FOOTBALL www.sportindustry.biz Reusch specialist goalkeeping products football Goalkeepers from all levels of football trust Reusch's specialist goalkeeping products to provide reliability and performance in all types of match conditions. With a range of products covering all types of surfaces, from grass to astroturf, and all types of weather conditions, whether it is cold, wet or dry, there is a product available in the Reusch range to match those needs. Technical innovation, quality, reliability, performance and value for money are just some of the words that can be associated with the Reusch goalkeeping range. This is never more evident than with the Reusch Serie A III (SRP £39.99) and the Reusch Ortho-Tec (SRP £59.99) two styles that have featured as part of the range for many years, but are constantly updated to ensure they have all the latest technical details and remain two of the best selling models. To find out more about the full range available contact Bob Fidler at BF Sports on 0161 439 4383 or email [email protected] Nomis PG Ad MK2:Etailing QX (lewis) 10/8/07 16:32 Page 2 Nomis Company Profile Products And Future Nomis have focused on three key elements- comfort, performance and injury prevention – to deliver the ultimate range in footwear. By incorporating innovative technologies into the products, they have set new standards for players wanting a competitive edge. The combination of control technology and nomud technology has created a new range of superior styles, providing extra ball control, power, speed and swerve, therefore lessening the ‘aquaplaning effect’ The nomud technology keeps studs/blades free of grass and mud build up therefore keeping boots light throughout your game – and less cleaning! To meet demand for the new technologies Nomis has created a formidable range of astros, blades and studs, and has created a niche market for womens boots. The Spark, Pincer and Glove range have sold extremely well throughout the womens game and sales continue to match the growth rate of the fastest growing sport in the country. The junior range offers no compromise on quality or technologies. Nomis believe children need the correct and best footwear possible, to encourage healthy development and avoid injuries that may cause long term damage in players, and the company ethos is to encourage youngsters to think about what they wear, to appreciate good quality materials and most importantly to understand the importance of allowing rotational foot movement. The Nomis range has been designed to allow for this, with the latest re- designed soleplates, which helps remove stress from the ankles and knees. The best selling boot in the Nomis range is the ‘Glove’, a snug fitting top of the range boot made from ‘k’leather and incorporates both wet control and nomud technologies. The wet control, basically does what it says – when wet it gives more grip to the ball. The grip will last the lifetime of the boots. The Nomis sponsorship portfolio also continues growing from strength to strength, with the most recent signings of Jamie Peacock and Mark Regan, both tremendous assets to a product led company. With acrobatic Portsmouth striker Lualua wearing the now famous Spark range, and Harry Kewell about to be unleashed at Liverpool, the televised future of Nomis looks very bright. Among their representatives are three England Internationals on their way to the WFIFA World Cup in China this September, and many of the Arsenal UEFA Cup winning team are devotees of the brand. A tremendous achievement for a company not yet three years old. Due to the brands success, Nomis have joined forces with rugby giants Rugbytech, to form a powerful allegiance supplying kit, replica, compression and protective apparel. The synergy between the two companies works brilliantly, whilst Rugbytech have grown from manufacturing protective gear to developing a dynamic and stylish clothing range both on and off the field, Nomis continues to develop new designs and technologies never seen before in sports shoes. Both Nomis and Rugbytech take pride in being pro-active and innovative while constantly seeking new materials for use in product development. Recently, due to expansion Nomis have moved into a brand new building in Hawarden, near Chester, which now incorporates, storage, sales and distribution, showrooms and all Management offices under the one very vast roof.. For further information contact Steve Lees. Unit 9, Hawarden Business Park, Hawarden, Chester. CH5 3US Tel 01244 536755 Fax 01244 538460 Mob 07789 712094 football profiles 10/8/07 2:57 pm Page 3 IN SEASON FOOTBALL www.sportindustry.biz ASICS Lethal Tigreor Involving more than 10 years of intensive research, which included surveying more than 1,000 elite footballers, ASICS has developed the Lethal Tigreor, a football boot that for the first time in the history of the sport provides the user with boot features to reduce the risk of injury. It also provides a fit and ride that belies the rudimentary nature of the traditional boot. While competitor examples sport improvements in kick and striking efficiency, ASICS goes one step further. The company has redefined the comfort and fit of the boot itself, inserting its HG10mm gradient technology, which allows the footballer to perform from a biomechanically efficient position. This improves running performance and reduces pressure on the lower limbs, the most common area of injury for up to 92 per cent of all footballers. SSP £90.00. Contact ASICS Sales on 01925 243360 or visit www.asics.co.uk football Rucanor football Rucanor has a comprehensive selection of footballs and footballrelated products for the new season, all of which are available from stock. This includes the Macario moulded sole and screw-in sole boots with velcro fastening, which were successfully launched at the STAG show last November. Available in sizes 28-39 (screw-in 30-39) and with an SRP of between £14.99 and £19.99, giving a minimum double-up on trade price, these boots are set to be winners for back-to-school, with some retailers already ordering top-ups. Also available are top-quality match and training balls with IMS approval, as well as specialist balls for astroturf, indoor and ball-skills development, together with shinguards, goalkeeper gloves and Euro-style socks with elasticated ankle and padded footbeds. 52 SPORTS INSIGHT Other must-have products for the new football season include pumps (10 models to choose from), captains’ armbands, whistles, linesmen’s flags, coaching boards, cones and bibs. All are available to order for immediate delivery from stock either from the sales office, your local agent, or online at Rucanor’s retailer-only website. For further information on these, or any other products from the Rucanor range, log into your online account at www.retail.rucanor.com or call the Sales Hotline Number: 0845 2300147. Hydro Ad - Shock Doctor:Layout 1 8/8/07 16:12 Page 1 Datadart Ad:Etailing QX (lewis) 10/8/07 16:39 Page 1 t r a d a t a D atadart have experienced a huge growth in sales in the last two years, the popularity of the game has in most cases been due to increased television coverage. D Datadart distribute both of the World Champions dart ranges, Martin Adams the B.D.O. champion and Raymond van Barneveld the P.D.C. champion, together with other leading players – Michael van Gerwen, Jelle Klaasen, Darryl Fitton, Gary Anderson, Gary Robson, and Vincent van der Voort. September 1st will be the date that Raymond van Barneveld shark dart will be available to the retail trade. This dart has a unique grip feature as well as carrying the Barney logo. Darts are sure to be a big seller in the lead up to Christmas this year as main line television brings a new improved look to our screens. If the trend continues we are heading back to the god old days when everyone wanted to play darts. For more information email: [email protected] or Tel: 0191 237 4471 DARTS profiles 10/8/07 3:55 pm Page 2 IN SEASON DARTS www.sportindustry.biz Harrows: Ready for Action Harrows’ new 2007/8 catalogue is packed with stunning new products, all superbly presented and targeted at key retail price points. The Bristow Gold Titanium Tungsten series is a state-of-the-art range celebrating the unique achievements (47 world titles) of the ‘Crafty Cockney’. Available in 22gr, 24gr and 26gr. SRP £34.99. The Black Jack intermediate price range features unique ‘tungsten-look’ barrels, Anodised shafts and world-beating Graflite flights. Available in 20g, 22g and 24g. SRP £9.99. The Matrix Brass range is styled for consistent repeatable control. The barrels are contoured towards the rear for strategic finger positioning. Available in 20g, 22g, 24g and 26g. SRP £5.99. The Sherwood Solid Oak Cabinet is presented in a superb colour carton, which is a true reflection of this top-ofthe-range new product. SRP £59.99. For a copy of the new catalogue call 01992 300300. Darts www.sports-insight.co.uk Sports Insight Buyers’ Guide 2008/9 Book NOW and get a 10% early booking discount 55 Unicorn Ad:Layout 1 8/8/07 16:20 Page 1 footdisc® performance shoe selector ◊ Aids selection ◊ Easy to use ◊ Saves time The patented footdisc measuring device simplifies shoe selection ® Selecting the perfect running shoe needn’t be a difficult or time consuming process: ◊ footdisc identifies your customer’s foot type by displaying contact areas through pressure and body heat. ◊ Easily match your customer’s foot type and static leg axis with those on the footdisc chart and it will guide you towards either a cushion, support or control shoe. How will footdisc help me sell shoes? ® Every footdisc comes with a transfer sheet that you use to match foot type and leg axis – then you simply follow the two-part selection matrix. If your part-time staff members are unaware of the functional class of each shoe model we also supply reference stickers that can be utilised in your storeroom. footdisc – an outstanding product that delivers outstanding results ® t: 01344 621475 e: [email protected] w: www.footdisc.co.uk MAR Systems, 29 Llanvair Drive, South Ascot, Berkshire SL5 9HS 2303_MAR_A4 Ad AW.indd 1 6/7/07 12:51:02 hilly 10/8/07 1:47 pm Page 1 COMPANY PROFILE The hardworking HILLY team Loving their work Starting with a range of just four socks in 1996, HILLY Clothing’s products can now be found in most specialist running stores in the country ABOVE: Peter Riley, HILLY’s Marketing Manager and one of the UK's leading distance runners HILLY Clothing was formed in 1996 by Dr Ron Hill MBE 58 SPORTS INSIGHT If the only way to do great work is to love what you do, HILLY Clothing has a bright future. It has an abundance of running experience within its ranks - enthusiasts that combine to form a strong foundation for this growing company. The HILLY Clothing Company (now HILLY Clothing Limited) was formed in 1996 by Dr Ron Hill MBE and his sons. Due to changes in ownership at Ronhill Sports - the company that Ron founded in 1970 Ron decided to leave the business. He worked on a consultancy basis for several companies, including Cloverbrook, a leading UK fabric manufacturer, where he became Technical Director. It was at this time that he saw a gap in the market for technical running socks and The HILLY Clothing Company was born. Besides being the former European and Commonwealth marathon champion, and having a string of other major athletic achievements to his name, Hill had a PhD in Textile Chemistry and had a lot of ideas regarding the combination of technical yarns and design features for socks. The company developed slowly with a narrow range of four socks. The products were very technically advanced, and although they have since been upgraded, are still in the range today. Potential In 2001 Graham Richards, the current managing director, joined the company as a shareholder and director. Richards had been employed in the running market since graduating in 1980, and both he and the Hill family felt that the brand had a lot of potential, but needed to develop both products and distribution. At that time the company had three full-time staff, Richards, Dean Loxam and Graham Hill, and operated from a small office/warehouse. Loxam is now the company’s Sales Administration and Office Manager, while Hill is Warehouse Manager. Today HILLY employs a team of eight, and last year moved to bigger premises in Hyde. Says Richards: “A good team is key to the growth of the brand and we have a very talented, committed and hardworking group who work very well together.” The other members of the team are Helen Hudson, Sales and Administration; Andrew Dudgeon, Product Manager; Tom Coxon, Product and Design; Andrew Nixon, warehouse; and, most recently, Peter Riley, HILLY’s Marketing Manager. Riley is one of the UK's leading distance runners and will be representing Great Britain in August's World Championships. Becky Lyne, last year's bronze medallist at the European Championships, is also on HILLY's staff, although this year she hilly 10/8/07 1:48 pm Page 2 has spent a lot of her time in Australia preparing for the track season. Most of the staff are runners, so are actively involved in product testing, which HILLY feels is vital to offering top quality and value-formoney products for runners. In addition, the company has a team of external testers who put the products through their paces, especially in the development phase. Range HILLY's range is sold through the independent sports trade, a channel that Richards is keen to support, via a team of sales agents. Richards says that his team is probably one of the strongest in the industry, and is keen to praise them for their dedication to the brand. Alex Wilson, Martin Branfoot and Paul Rushmere have been with the company from the outset. More recently they’ve been joined by Eric Muir, Damian Cooper, Paul Daunt and Ray Johnson. The company is both a STAG Buying Group and Allied Partners supplier - Richards complimenting the work of both organisations and their support of the independent trade. Hilly's range of socks has significantly developed over the years and the company now offers one of the best ranges of technical running socks available. “We have always been keen to offer a range of socks to cater for all the needs of the runner, ranging from our ultra light socks through to our padded range,” says Richards. “In addition, we have always strived to incorporate new and leading technical yarns and design features. Ron's expertise in this area is so important and effective.” Indeed, HILLY's range is now found in most specialist running stores across the country, and the company is also developing its export market. Its Twin Skin (double layer) Moisture Management range and Mono Skin Supreme socks are probably the best double layer and technical socks respectively on the market today. Although the socks are designed for running, they are used for other performance sports. Not surprisingly, HILLY has plans to develop specific socks for other markets in the near future - one style in the range is already being used regularly by some Premier League football teams as a liner sock. The company has complemented its range of socks with an impressive range of accessories, and has plans to further increase its offering in 2007. The range includes gloves, hats, reflectives, neoprene accessories (for carrying mobile phone, MP3, gels, keys and coins), water bottles and packs, and has recently taken on the distribution of DRYZONE, a highly effective shoe dryer. HILLY has a good reputation in the trade for both product and service - something that Richards is very proud of and keen to maintain as the company expands. He says: “I like to think that we are a nice company to deal with and who care about our customers. For sure, things go wrong from time to time, and this is inevitable with a growing business, but we are very focused on customer care.” The company has other plans to develop its business, but Richards is keeping them under wraps at present. However, it is safe to say that whatever HILLY does it will have been well thought through and planned. The company has a lot of potential and it is refreshing to meet a UK brand that is so dedicated and keen to develop its future. si FURTHER INFORMATION For further information call HILLY on 0161 366 8207, or email [email protected] www.sports-insight.co.uk Sports Insight Buyers’ Guide 2008/9 Book NOW and get a 10% early booking discount 59 Kelme:football profiles1 10/8/07 16:48 Page 1 HO Soccer HO SOCCER is one of Europe’s top goalkeeping companies and is quickly becoming a leading brand in the UK after an amazing first year’s success. They have combined their passion for the game with technology and superior materials to offer a comprehensive range of Professional goalkeeper products to keepers of every level. Currently, more then 200 professional keepers world wide choose to wear HO gloves including Brazil and Porto’s No 1 Helton Da Silva. For the 2007/08 season HO SOCCER is proud to announce the signing of one of the Premierships best goalkeepers David James of Portsmouth F.C. For the 2007/08 season David will wear gloves from the new Pro Mega collection. Other gloves in the 2007/08 collection include Enigma Kontrol, Neo Inside 111, Aqua Grip and Protek. To complete the range HO SOCCER will offer entry-level and junior products to give keepers superior fit and comfort. For more information call 01823 325332 or email us at [email protected] STAG member. Never Beaten Kelme Leading Spanish brand KELME specalise in making high quality hand crafted football boots. For the new season KELME have signed the exciting French International striker Jérémie Aliadière of Middlesbrough F.C. Other top players choosing to wear KELME boots include J Lloyd Samuel of Bolton Wanderers and Matt Jarvis of Wolves. For the 2007/08 season KELME will introduce several new styles of quality football boots to the UK collection including the MASTER INFINITO in sensational gold/silver as worn by Jérémie Aliadière, Also, after the amazingly successful 2006 launch of the TIBURON SHARK, new colour’s blood red and grey will be introduced to this unique collection of boots. For more information call 01823 325332 or email: [email protected] www.kelme.co.uk STAG member. 52 SPORTS INSIGHT Hockey Locker Ad:Layout 1 10/8/07 16:51 CE ENTERPRISES Web: www.bagballs.com Page 1 Phone: 028 90482537 Email: [email protected] Web: www.airflowlocker.com Etailing 10/8/07 2:03 pm Page 1 E-TAILING PAY PER CLICK Online advertising has come of age and is now an essential component for all Internet businesses. Dave Howell reports ABOVE: With PPC you can ensure that the right potential customers are clicking your ads 62 SPORTS INSIGHT Advertising on the Internet has been going through something of a renaissance over the past few years. Before the dotcom crash it was difficult to track the effectiveness of any online banner advertising a business carried out, as the systems to analyse the returns from these campaigns were either non-existent or seriously flawed. Today, things have changed out of all recognition. With dotcom companies putting their houses in order, and the online retail channel becoming the latest bastion to support the insatiable appetite of consumers, businesses are once again turning to the Internet to promote their goods and services. Successful One of the most successful advertising channels has become pay-per-click (PPC). As the name suggests, banner adverts are placed on the results pages of search engines that customers click on to be taken to your website. From a standing start, this form of advertising has rapidly evolved into a formidable marketing tool. What’s more, if a business has a narrow range of goods to sell - as in sports retailing - PPC works effectively as you can ensure that the right potential customers are clicking your ads and reaching your online store. Advertising can be expensive, but with PPC campaigns you are always in control of how much you are spending on any given ad. One of the most successful PPC platforms and one that arguably put this kind of advertising on the map and gave it much-needed legitimacy is Google AdWords. Here’s how it works: You bid on keywords that you think potential customers might use to locate goods your business is selling. These keywords are used to anchor your PPC advert to the Google returns page. When a potential customer uses the keyword you have bought, they will see your advert. AdWords is particularly attractive for a small business, as they don’t pay a penny until their ads are clicked. PPC advertising does seem to offer the ideal solution for small online businesses, but the system does have an Achilles heel. To get the best keywords that will place your PPC ad high on the first page of search results could mean potentially spending large amounts of money. So think carefully and do your sums to ensure that the price you are paying for the keyword you want to attach to your advert will give you enough of a return. You are or course not limited to Google. Other PPC platforms include Yahoo! (www.searchmarketing. yahoo.com/srch/index.php), Yell Direct (www.yelldirect.com) and, of course, MSN (www.advertising. microsoft.com). All these services operate an almost identical service to Google’s AdWords, but you have to decide if your site’s potential customers will be using these search engines to locate the goods they want to buy. There is no secret to what each keyword’s current bid price is. If you go to the AdWords web page at www.adwords.google.com/select/Key wordToolExternal you can instantly see what you will have to pay to secure the keywords you want to use. Once you have this information, it’s up to you whether you are prepared or more importantly, if your campaign’s budget can afford - to enter a higher bid for the keyword you want. Don’t forget that spending this money doesn’t guarantee a single click through to your store, but think of PPC advertising as targeted direct mail. The PPC campaign can focus on a very narrow range of potential customers who are searching for the Etailing 10/8/07 1:44 pm Page 2 goods your store sells, which should translate into a good rate of return on the money you’re spending on keywords. Cyber criminals As with all forms of online commercial activity, PPC advertising has attracted cyber criminals, with the latest figures suggesting that upwards of 10 per cent of all click throughs in a PPC campaign could be fraudulent. It’s important that your PPC campaign’s host is on top of the many forms of click fraud that could be perpetrated against your business. You must be vigilant and closely track the activity of your PPC adverts, as any unusual behaviour could indicate that you have become the latest victim of PPC fraud. The Fraud Advisory Panel offers this advice: “Fraud is a major threat to any business, but there are steps that can be taken to minimise the risks. A business that is alert to the risks, that takes steps to put in place appropriate “Tracking your click throughs is only half of the PPC equation. It is also important that the bid price of keywords is closely monitored. If it isn’t, you run the risk of overbidding for a keyword that won’t provide a good level of return.” controls and procedures, monitors the operation of these controls and their ongoing effectiveness and maintains an anti-fraud culture is going to be better placed to deter, prevent and, at worst, detect fraud. Taking the risk of fraud seriously can help protect a business’s bottom line, its image and reputation.” The key to mounting an effective PPC marketing campaign is to firstly ensure you understand how much you can spend acquiring the keywords you think will give a good rate of return. Don’t get into a bidding war with other businesses as these can quickly get out of hand. You then need to practice writing your PPC advert. This can be an art in itself, but use the help utilities that all the PPC providers have on their sites. Next is to track your campaigns. You need to have an insight into how well the keywords are performing. Thirdparty tracking applications, including Click Tracks (www.clicktracks.com), SiteMeter (www.sitemeter.com) and Keyword Max (www.keywordmax.com), can help you keep an eye on your campaigns. Tracking your click throughs is only half of the PPC equation. It is also important that the bid price of keywords is closely monitored. If it isn’t, you run the risk of overbidding for a keyword that won’t provide a good level of return. Again, most of the PPC providers will have their own means of tracking bid prices, but they are not as comprehensive as some of the third-party applications that include Atlas (www.atlassolutions.com), BidRank (www.bidrank.com) and Search Logic (www.searchlogic.com). Neal Polachek at The Kelsey Group, a provider of strategic research and analysis, data and competitive metrics on Yellow Pages, electronic directories and local media, offers this guidance: “Do some homework first before getting into PPC. Ask other business owners about their experience, ask others about companies that might offer services to assist in building a PPC programme. “There is too much confusion to just head into PPC without doing homework. Get a sense of how much others are paying for each click because many systems require a bid model. Make sure you know what the value of a new customer means to your business before you start paying more per call than a customer is worth.” PPC advertising for the beginner is very easy to set up, but more complex to develop into a lucrative sales channel. Even with an upper return of 30 per cent, many of the click throughs your site receives won’t result in a sale. And don’t forget, even if no sale results, the click through still has to be paid for. si LEFT: It’s important your PPC campaign’s host is on top of the many forms of click fraud www.sports-insight.co.uk Sports Insight Buyers’ Guide 2008/9 Book NOW and get a 10% early booking discount 63 Classifieds:Classifieds 10/8/07 16:59 Page 1 The Directory To advertise here call 01206 505 947 or Email [email protected] or [email protected] ATHLETIC / SCHOOL CLOTHING VIGA Athletic Clothing Co. Ltd Tel: 01257 269611 Fax: 01257 241677 www.viga.co.uk • WATERPROOF JACKETS • • GILET TOP • • LONG-SLEEVE TOPS • • LEGGINGS & PANTS • • CLUB TRACKSUITS • • VESTS • • SHORTS • Sports Insight MARTIAL ARTS For All Your Martial Arts And Boxing Equipment TOP TEN HAYASHI SPORTS LTD 61 Warwick Road, Rainham, Essex, RM13 9XU Tel: 01708-522288 Fax: 01708-523322 Email: [email protected] To advertise your business in Sports Insight contact Keith Marshall on: 01206 505947 or email: [email protected] www.sports-insight.co.uk ARCHERY TABLE TENNIS Archery suppliers since 1963 UK Table Tennis Ltd Bows, arrows, crossbows, targets, accessories. The Table Tennis Specialists Phone: 0845 2600 780 E: [email protected] Tel: Email: Web: Fax: 0845 2600 790 W: www.uktabletennis.co.uk SPORTS WEAR 01296 632573 [email protected] www.petron.info CRICKET SWEATERS Custom-made cricket sweaters in club colours. Plus Bowls/Schools/Golf. Contact: Balmoral Knitwear Galston, Ayrshire, KA4 8HF Tel: 01900 829 229 Fax: 01900 829 009 [email protected] www.balmoralknitwear.co.uk YOGA AND PILATES NEW LOOKING FOR UK DISTRIBUTORS? Are you looking for a distributor or looking to change your distributor in the UK? TEAMWEAR We have 22 years experience of selling, marketing, storing & distributing sports products and are looking to expand our business by taking on another agency. We have a large warehouse, offices, resources and the infrastructure needed to make a success of your brand in the UK. Please contact us on the details below. Paul Smith, Goode Sport, Newton House, 23 Broadwater Road, Welwyn Garden City, AL7 3AU E-mail: [email protected] Tel: 01707 321397 EQUIPMENT WHOLESALER FST Suppliers of Tennis Equipment and Sports Floodlighting Tel: 01473 744949/744830 Email: [email protected] Website: www.fst.co.uk • Huge range of Licensed Premiership Football souvenirs available from stock. • Best Wholesale Prices – Immediate Delivery • Latest Products and Designs To place an order or request a catalogue: Call 08702 646 255 Fax 08702 646 257 Email [email protected] Warehouse: BB SPORTS DISTRIBUTORS, 29A Apple Lane, Trade City, Exeter, EX2 7HA Classifieds:Classifieds 10/8/07 17:00 Page 2 Sports Sports Insight Buyers' Guide 2008/9. Book Online at www.sports-insight.co.uk Tel 01206 505947 Insight SPORTS BOTTLES WEB TRADE DIRECTORY AGENTS REQUIRED Require an Agent for your premium Brand? The Wholesaler UK the leading online trade directory of wholesalers and suppliers to retailers. www.thewholesaler.co.uk Do you require a 'premium brand' specialist Agent for your National Accounts or London / Home Counties / East Anglia area? I have over 15 years sports sales (and marketing) experience at National, Buying Group & Independent level in apparel, equipment & footwear. Contact Dave Bates on the below email address or telephone number. Email: [email protected] Website: www.djbsales.com Tel: 07875 494 578 Fax: 01494 522 221 MERCHANDISING OFFICIAL PREMIERSHIP FOOTBALL SOUVENIRS Global Football Company offers by far the most comprehensive range of licensed football products available, which this year includes a number of lines that are totally exclusive to us. From branded footballs & playing accessories such as sweatbands, water bottles and captain’s armbands to fan products like hats, scarves, flags, gloves, mugs, keyrings, badges, and executive gifts such as leather wallets, pewter tankards, hip flasks and zippo lighters. See the web site at www.globalfootballcompany.com and contact us for full details: T: 0161 282 0770 F: 0161 282 0733 E: [email protected] TEAMWEAR FOOTBALL COLLECTABLES FOOTBALL SOUVENIRS LIMITED DISTRIBUTORS OF OFFICIAL FOOTBALL MERCHANDISE Trade Accounts now available online www.footballsouvenirs.net 30 Racecourse Road, Gallowfields Trading Estate, Richmond, North Yorks DL10 4TG Telephone 05600 767108 Tel/Fax 01748 826024 AGENT REQUIRED Repetto, leader in the manufacturing and distribution of high-quality dancewear & dance shoes, is currently looking for an experienced, multi-brand representative to cover the UK territory and promote its new active wear line (apparel and sneakers) among sport retailers on the said territory. Please send your application with resume to Barbara Legras by email : [email protected] or by Post : Repetto, 22 rue de la Paix, FR-75002 Paris. Repetto will also take part at the next edition of ISPO SPORT & STYLE (July 8th-10th) in Munich, do not hesitate to visit our stand on this occasion (Stand 319B Hall C2) Counter 10/8/07 1:42 pm Page 3 TAIL-ENDER Under the counter A sideways look at the world of independent retailing I once had a dog that drove me nearly round the bend with irritation and yet when something happened to him I was really gutted. I felt almost the same when my faithful assistant Norman handed in his notice last Friday. I say almost, because at least Norman hadn’t been run over by a corporation recycling lorry in thick fog. I should have twigged something was up when he put on his best blazer and asked for an hour off to go to the chiropodist. He also mentioned twice in one week that he hadn’t had a pay rise since 1984, was still owed two weeks of last year’s holiday and I hadn’t paid his national insurance stamps since 2003. Abseiling Okay, I might not be the world’s most wonderful employer, but I did give him a fortnight off on half pay when he fell 20 feet onto a gravestone and broke his leg when abseiling down a church tower for charity, and I’ve paid for the elevenses doughnuts on a pretty regular basis since 1998. Anyway, when I came back from lunch Norman handed me this letter addressed ‘To Whom It May Concern’, which was pretty daft considering there’s been no one in the shop but him and me since I took over from my dad in 1981. The letter, which began ‘Dear sir,’ officially gave me four weeks’ notice and list for the firm’s holiday timeshare in Marbella. “That’s all very well,” I said. “But you’ll have to buy your own doughnuts.” When it seemed obvious that Norman (or his wife) had firmly made up his mind, I shook his hand, wished him all the best and gave him the bottle of Scotch I’d got from a pub raffle. That evening when I got to wondering whether Norman, who has led a pretty sheltered life, actually knew what it would be like to work for a massive conglomerate. I thought the least I could do was put him in touch with Kevin, my wife’s second cousin, who works in the swimwear department of the sports chain’s branch in the next town and who might give Norman an idea of what he was letting himself in for. Bait I can report that Norman took the bait and met Kevin in a cafe known His boss was into amateur dramatics and would require Norman to attend the shows. He was about to play the Lion in ‘The Wizard of Oz’. If he claimed time off to go to the dentist, a supervisor would later check what dental work had been done and mark the fillings on a chart. Attendance at the company’s football and cricket matches was compulsory, so were bowling nights and country dancing competitions. Self-defence and karate classes were encouraged - the CEO’s wife was a brown belt. A wheelbarrow “His wife also thought that I had exploited him mercilessly and underpaid him for years and it was high time he found a job more suited to his undoubted abilities” asked for his P45 and - would you believe - a reference. The formalities over, he told me he had been offered a job as acting assistant deputy manager of leisure footwear by our deadliest rival, the local branch of a sports goods chain, and as he had read somewhere that proactive marketing was here to stay, felt it would be prudent to take it. His wife also thought that I had exploited him mercilessly and underpaid him for years and it was high time he found a job more suited to his undoubted abilities. They had also offered him four weeks’ paid holiday, a non-contributory pension scheme, opportunities for promotion, a discount on in-store purchases, subsidised canteen facilities and a place on the waiting 66 SPORTS INSIGHT locally as Botulism Joe’s where the tea tastes like hot petrol. Kevin soon got into his stride. Norman would of course be expected to wear trainers, not only at work but at home, too. His superiors might even ring him during Coronation Street to make sure he hadn’t swapped them for his slippers. At work he would wear a yellow blazer with his name on the pocket and be expected to order a sushi takeaway for lunch. After work he would be compelled to attend departmental seminars on organisational culture, loyalty overlap, the tall poppy syndrome and counselling out (that’s getting the sack). race in the car park commemorated the chairman’s birthday. When I arrived at the shop slightly late the following morning, Norman was sitting at the counter with his head in his hands. He said he hadn’t felt so depressed since Accrington Stanley had been relegated and felt he had made a terrible mistake. After he had agreed to buy the doughnuts until at least the end of the month, I said he could have his job back. That evening I rang Kevin to congratulate him on his powers of persuasion. Of course, I intend to keep my side of the bargain and give him a bottle of Scotch the moment I’ve found some way of getting it back from Norman. si Shiner Ad:Layout 1 10/8/07 16:53 Page 1 Carta Sport Ad:Layout 1 8/8/07 16:57 Page 1